- Page 1: Methods for the specification andve
- Page 5 and 6: Digression...oddoddExercises: find
- Page 7 and 8: Digression...oddoddoddExercises: fi
- Page 9 and 10: Digression...oddoddodd oddoddExerci
- Page 11 and 12: Digression...oddoddodd oddodd oddEx
- Page 13 and 14: Digression...oddoddodd oddodd oddod
- Page 15 and 16: Digression...oddoddodd oddodd oddod
- Page 17 and 18: Digression...oddoddodd oddodd oddod
- Page 19 and 20: Reference frameworkFix the business
- Page 21 and 22: IssuesRole of work in the societyPr
- Page 23 and 24: Business unitsPeople organize speci
- Page 25 and 26: New servicesOther work emerge, that
- Page 27 and 28: Paradigm shiftAlienation from work
- Page 29 and 30: IssuesRole of work in the societyPr
- Page 31 and 32: ProcedureWorking on a case is typic
- Page 33 and 34: KnowledgeSome tasks can be performe
- Page 35 and 36: ActivityAn activity is the performa
- Page 37 and 38: Economy of scaleThe cost per case f
- Page 39 and 40: Different examplesWhat about tailor
- Page 41 and 42: One-of-a-kind processesThe first st
- Page 43 and 44: PrincipalMost people’s work is as
- Page 45 and 46: ContractA contract exists between a
- Page 47 and 48: Contract tree exampletransport from
- Page 49 and 50: venerdì 5 ottobre 201234
- Page 51 and 52: Most relevant forms oforganizationa
- Page 53 and 54:
What is all aboutEach product that
- Page 55 and 56:
Narrowing the gapOrganizational bus
- Page 57 and 58:
Process orientationroots (1990’s)
- Page 59 and 60:
How vs WhatThe main innovation is t
- Page 61 and 62:
KeywordsHammer & Champy: collection
- Page 63 and 64:
KeywordsHammer & Champy: collection
- Page 65 and 66:
More from DavenportFurthermore, whi
- Page 67 and 68:
KeywordsHammer & Champy: collection
- Page 69 and 70:
Process orientationroots (1990’s)
- Page 71 and 72:
Typical processes inmanufacturing f
- Page 73 and 74:
Secondary processSupport primary pr
- Page 75 and 76:
1, 2, 3orders,components,raw materi
- Page 77 and 78:
1, 2, 3orders,components,raw materi
- Page 79 and 80:
1, 2, 3orders,components,raw materi
- Page 81 and 82:
KeywordsHammer & Champy: collection
- Page 83 and 84:
DefinabilityProcesses must have cle
- Page 85 and 86:
OrderedProcess tasks are ordered ac
- Page 87 and 88:
DigressionWhat is a partial order?(
- Page 89 and 90:
DigressionWhat is a partial order?(
- Page 91 and 92:
DigressionWhat is a partial order?(
- Page 93 and 94:
DigressionWhat is a partial order?(
- Page 95 and 96:
DigressionWhat is a total order?67v
- Page 97 and 98:
DigressionWhat is a total order?(S,
- Page 99 and 100:
ExercisesAre the following pairs pa
- Page 101 and 102:
ExercisesAre the following pairs pa
- Page 103 and 104:
ExercisesAre the following pairs pa
- Page 105 and 106:
DigressionWhat is a linear extensio
- Page 107 and 108:
DigressionWhat is a linear extensio
- Page 109 and 110:
DigressionWhat is a linear extensio
- Page 111 and 112:
ExercisesS = {a, b, c, d, e, f}a
- Page 113 and 114:
ExercisesS = {a, b, c, d, e, f}a
- Page 115 and 116:
ExercisesS = {a, b, c, d, e, f}a
- Page 117 and 118:
LinkedProcess activities are linked
- Page 119 and 120:
MeasurabilityThe process output can
- Page 121 and 122:
Cross-functionalityA process can sp
- Page 123 and 124:
Business processDefinition: a busin
- Page 125 and 126:
Business processmanagementThe basis
- Page 127 and 128:
Business process modelDefinition: b
- Page 129 and 130:
Model and instancesEach business pr
- Page 131 and 132:
Abuse of notationIf no confusion is
- Page 133:
Process representationsVisual repre