ABOUT

workandtravel.service.de

Untitled - Work & Travel

ABOUT US

WHAT IS IN THE PACKAGE

Work n Holiday is the largest working holiday service provider

in Australia and New Zealand, with 4 offices; Sydney, Brisbane,

Perth and Auckland; and Melbourne office is due to open in

January 2011

All offices are located in the heart of the city centre convenient

for all members to come by.

We started in 1996 providing services to International Students

arriving in Australia. Early 2005, Work n Holiday expanded its

services to include Working Holiday markets. Currently, we

receive clients from over 17 countries.

Our packages are designed to suit everyone and all budgets.

Usually we work with our partners to develop the packages

required for their markets to remain competitive of quality of

services and prices.

We provide essential start up kits on arrival including

Orientation, Sim cards, Job assistance, Advice,

accommodation assistance, Tours and much more through our

dedicated and multilingual staff.

Work n Holiday supports its clients for the duration of their

stay and not just for the first week after arrival. They can

keep in contact with us via email or by phone from anywhere

in Australia or New Zealand. We also provide a 24 hour

emergency number.

At our offices we provide a one stop shop for our clients.

We are an accredited travel agency to help our customers

plan their tours around Australia and New Zealand with great

discounts. An Accountant firm to prepare and lodge their Tax

applications and to ensure receiving their entitlement of per

paid TAXES and Superannuation. We also have a Recruitment

Specialist giving all the information needed to help preparing

an effective Resume (CV) and all the tips to conduct a good

and successful interview.

We work very closely with many reputable Australian and

New Zealand employers such as Star City Casino – Sydney,

Brisbane Entertainment Centre – Brisbane and Sky City –

Auckland. We also supply medium to smaller employers.

WORK N HOLIDAY ADVANTAGES

By joining Work n holiday, your clients are guaranteed to have a strong support during the full period of their stay in Australia and New

Zealand not just for the first week after arrival.

We offer:

• 24 hour Emergency Hotline

• 12 months Access to our National Job Database*

• Multilingual Staff at all our offices

• 4 offices in Australia - Sydney, Brisbane and Perth (Melbourne Office is due to open in January 2011)

• 1 office in Auckland New Zealand

• Agents Online Booking System easily used by your staff to enter your individual and group bookings in

seconds.

* They receive Work n Holiday membership card that allows them to log on to our National Job Database (Members Area) that is updated daily with job

advertisements from Australia and New Zealand. Within the first 8 months of 2010, we posted 8730 jobs. Our Members Area features step by step Resume

Building Program that enables members to create an immaculate Australian/New Zealand CV within 20 minutes. There is also a model of cover letter, a

29 pages Job Assistance Manual and more useful links for a new start in the work place. Our Recruitment Department gives advice on what to put on a

resume and tips on how to conduct a good interview and have a better chance to secure a job. Most positions are in hospitality (bars, restaurant, cafes...)

and farm work (all sort of farms).

Airport Transfer

Client will receive a Shuttle bus transport voucher. The shuttle bus

departs every 15 minutes and will drop the clients at the door of the

nominated Hostel. All details are in the vouchers.

Accommodation

We recommend only 4.5 and 5-stars hostels in Australia and in NZ.

All bookings include daily breakfast. Our hostels are centrally located.

The Accommodation period of the package is guaranteed, additional

nights are optional. Multi shared rooms (4-6) with the following facilities

depends on the hostel:

• TV

• Laundry

• Swimming Pool

• BBQ Area

Welcome Presentation

Work n Holiday conducts a General Presentation 5 times per week

at 9.30am. We encourage the clients to come to our office the next

business day after arrival. This Presentation is to inform the members

on facts, culture, weather, places to see and everything in relation to

Australia or New Zealand lifestyle. At the end of the Presentation the

Clients will receive their packages with a booklet explaining all the

relevant points in details, their TFN Registration, their Mobile SIM card

and some extra documents like a map, an accommodation guide, etc...

Job Presentation

The Job Presentation is held every Monday, Wednesday and Friday at

1pm. Work n Holiday staff will assist the clients to prepare the clients for

the job. During the presentation, we explain some important points:

• CV Creation

• How to present yourself

• Common Questions and best Answers

• Punctuality, etc...

Work n Holiday Membership

This membership gives access to Work n Holiday Online Members Area

which includes:

• Create a CV

• Current Jobs available (over 8700 jobs in 2010)

• Tips of how to create a successful CV and interview

techniques

• List of over 100 companies which usually employ our

clients

• List of major Employment and Accommodation Websites

• Recreation links such as cinemas, shopping, banks, etc...

Job Assistance

Job Assistance will be guaranteed for the entire duration of the package

(12 months). Clients English Level should be at least Intermediate.

In case if their English Level is lower than Intermediate, the process

of finding a job might be longer with the need for studying English

Language first. Clients are always welcome to come back and ask for

help once their English has improved.

For the quickest and most suitable positions, clients should bring with

them the followings (in English):

• Qualifications of previous education or practical courses

• References and Certificates (from companies where

clients worked previously)

• Hygiene Certificate (if the client is willing to work in the

Hospitality Industry)

Bank Account

Australian Clients will have their bank accounts opened prior to arrival

in Australia.

NZ Clients will be informed about conditions, documents and location

of bank branches to open bank accounts.

TAX File Number Registration (TFN)

TFN Registration with the Australian/New Zealand Taxation Offices

with assistance of our staff (Compulsory Registration for working in

Australia/New Zealand). Clients obtain TFN within 7 – 28 days after

lodgement and our staff will email this number to them.

Mobile SIM Cards

Along with the package, Clients receive Mobile SIM Cards. These

cards will be activated on arrival and ready to use.

International Phone Cards

The cheapest way to call home. For $10 you can call for up to 1000

minutes to Europe.

YHA Membership and BBH Membership

The duration of this membership is 12 months. It gives great offers on

variety of product discounts, mainly 10% on hostel nights.

Mail Holding and Forwarding (The Forwarding

applies to Bank cards and TFN only)

Clients can register their Australian or NZ address at our offices’

addresses and we will be receiving all their mails during their travelling

around and keep them until the clients return to collect them or ask us

to send them to a particular address onshore.

Unlimited Internet Access

Work n Holiday provides computers and Internet facilities at all its

offices (Mon to Fri 9.30am - 5.30pm).

Multilingual Staff Support

Work n Holiday staff can assist clients in many different languages,

depends on the location of the office: English, German, Italian, French,

Portuguese and Spanish.

Free Luggage storage – Sydney and Auckland only

We offer 4 weeks free luggage storage. After this period we will

calculate a small weekly fee ($1/day/bag).

We believe this manual will help you give an informed advice to your clients. If you have any detailed queries, please do not hesitate to

contact us on info@woknholiday.com, our team will be glad to assist. We appreciate your support.

Work n Holiday Team

1

www.worknholiday.com 2


TestimonialS

Sydney, Brisbane & Perth

PLUS PACKAGE

“Work n Holiday has been amazing since the minute I arrived in Australia. They

found a job for me only a few days after my arrival in Sydney. I worked in a gourmet

restaurant called “Sean’s Kitchen” which is one of the top restaurants at Star City,

Australia’s biggest casino. A few months later they placed me on an organic farm

where I worked as a Chef for a total of three months. I would recommend Work n

Holiday to anyone coming to Australia to work and/or travel”

Aurelien Lesage - France

We offer 4 different packages to plan a memorable journey. Depending on

plans and budgets, we offer packages for everyone.

ESSENTIAL PACKAGE

BASIC PACKAGE

• Airport Transfer to the hostel

• 7 Nights Accommodation Including Breakfasts

• 24 hour Emergency Hotline

• Detailed Welcome Presentation

• 12 month Job assistance

• Opening a bank account

• Tax File Number Registration

• Australian Mobile SIM CARD

• International Phone Card (Value of $10)

• 12 months International YHA Membership

• Use of Office Facilities for work purposes

• Unlimited Internet Access

• Mail Holding and Forwarding

• Free Luggage Storage

• Access to Discounted Travel Products

“I have to say I was initially sceptical about the quality of the service offered by Work

n Holiday but now that I am 6000 dollars richer I can safely say they did a great job!”

First they found me a job in fruit picking which helped me to improve my English

and soon after I returned to Sydney, they placed me in a factory where I earned top

dollars. I can now start planning my road trip and enjoy the second half of my visa

without having to think about money”

Garry Crouzet - France

“I came to Australia on an Au-Pair package but then realised that I would prefer to

work in Hospitality because I have a Hospitality Diploma from Germany. 2 hours

after I spoke to Patrick he found me a job as a Housekeeper/Waitress in an Organic

Retreat in Barrington National Park where I am planning to work for 3 months and

use this job to apply for a second year visa”

Kathrin Escher - Germany

“When I came to Australia 5 months ago I was not sure how hard it would be to

find a job. But as soon as I told Work n Holiday that I am a qualified Baker, they

told me that I could start the following week at the Club Med on beautiful Lindeman

Island and that they would put in a good word for me. I worked there for a total of

14 weeks. It was an amazing experience because I could use all the facilities of the

Resort. Now I am working in a crocodile farm near Darwin. I am really grateful for all

the things Work n Holiday did for me and I would recommend them to anyone coming

to Australia on a WHV.”

Aurelien Augui - France

• 24 hours Emergency Hotline

• Detailed Welcome Presentation

• 12 month Job assistance

• Opening a bank account

• Tax File Number Registration

• Australian Mobile SIM CARD

• International Phone Card (Value of $10)

• 12 months International YHA Membership

• Use of Office Facilities for work purposes

• Unlimited Internet Access

• Mail Holding and Forwarding

• Free Luggage Storage

• Access to Discounted Travel Products

• Airport Transfer to the hostel

• 2 Nights Accommodation Including Breakfasts

• 24 hour Emergency Hotline

• Detailed Welcome Presentation

• 12 month Job assistance

• Opening a bank account

• Tax File Number Registration

• Australian Mobile SIM CARD

• International Phone Card (Value of $10)

• 12 months International YHA Membership

• Use of Office Facilities for work purposes

• Unlimited Internet Access

• Mail Holding and Forwarding

• Free Luggage Storage

• Access to Discounted Travel Products

STARTER PACKAGE

This package is for Work n Holiday Members wanting to

visit New Zealand and need some support at start.

• Airport Transfer

• 2 Nights Accommodation Including Breakfasts

• 24 hours Emergency Hotline

• NZ mobile SIM CARD

• Unlimited Internet Access

• Access to Discounted Travel Products

OPTIONS

“With Work n Holiday help I found a job in a Restaurant in Palm Cove. Thank you

very much for your valued assistance!”

Gerdy Van Schoot - Holland

“Hallo Work n Holyday Team,

ich hoffe es geht dir gut. Ich hatte ja gesagt, dass ich mich mal melden werde, wie

es mir bei Lindsay in Jindabyne so geht.

Es geht mir hier super. Lindsay ist ein ganztoller Chef und die Arbeit macht

spass. Ich arbeit hier 5,5 Tage in der Woche. Ich bin hier verantwortlich fuer das

Fruehstueck und die Zimmer. Das Hotel ist “mittelgoß”. 17 Zimmer (Doppel- bis 6

Bettzimmer). Ich fange morgens um 6 an und bin gegen 2-2:30 fertig.

Das arbeiten ist hier sehr angnehm. Wenn mal weniger zu tun ist schaut hier keiner

auf die Stunden. Lindsay ist in der Woche nicht hier. Es ist ein äelteres Ehepaar hier,

die das Hotel managen. Lindsay ist aber meistens an den Wochenenden hier.

Er ist immer sehr darum bemueht, dass es uns gut geht und es uns an nichts fehlt.

Habe mich hier die letzten 6 Wochen sehr wohl gefuehlt.

Your clients can tailor their own package to suit their plans! Add extra

nights to any package! Upgrade their accommodation from 4 shared to

double or suite rooms!

Liebe Gruesse aus Jindabyne

Simone Grunge - Germany

3

WORK AND HOLIDAY AT THE SAME TIME

4


NeW Zealand

We offer 4 different packages to plan a memorable journey. Depending on

plans and budgets, we offer packages for everyone.

ESSENTIAL PACKAGE

BASIC PACKAGE

PLUS PACKAGE

• Airport Transfer to the hostel

• 7 Nights Accommodation Including Breakfasts

• 24 hour Emergency Hotline

• Detailed Welcome Presentation

• 12 Months Job assistance

• Advice on opening a bank account

• Tax File Number Registration

• NZ Mobile SIM CARD

• 12 months BBH Discount Membership Card (incl.

$20 calling Card)

• 12 months International YHA Membership

• Use of Office Facilities for work purposes

• Unlimited Internet Access

• Mail Holding and Forwarding

• Free Luggage Storage

• Access to Discounted Travel Products

TestimonialS

“Work n Holiday is a great partner organisation. You have

prepared our group very well e.g. how to find a job or

open a bank account. The presentation you gave us

was full of useful information. It is easy to contact

you, I can always rely on your help and you usually

know the answer when there are questions

straight away.

Lili, Frauke and Alicia are very supportive,

friendly and reliable people. It is great to

know that there is someone like them

there for you during your trip!

Many many thanks!

I can only recommend you as

organisation!

Warm greetings from Lincoln,

Luise Grosser – Germany

The service in the Work n Holiday Office

is just fantastic! With such a professional

assistance when applying for jobs

nothing can go wrong! The Welcome

Presentation was very informative and

when there are further questions or

problems the three friendly girls are

always there to help!

• 24 hour Emergency Hotline

• Detailed Welcome Presentation

• Airport Transfer to the hostel

• 2 Nights Accommodation Including Breakfasts

Thanks so much!

Flo Homberg - Germany

• 12 Months Job assistance

• Advice on opening a bank account

• Tax File Number Registration

• NZ Mobile SIM CARD

• 12 months BBH Discount Membership Card

(incl. $20 calling Card)

• 12 months International YHA Membership

• Use of Office Facilities for work purposes

• Unlimited Internet Access

• Mail Holding and Forwarding

• Free Luggage Storage

• Access to Discounted Travel Products

• 24 hour Emergency Hotline

• Detailed Welcome Presentation

• 12 Months Job assistance

• Advice on opening a bank account

• Tax File Number Registration

• NZ Mobile SIM CARD

• 12 months BBH Discount Membership Card (incl. $20

calling Card)

• 12 months International YHA Membership

• Use of Office Facilities for work purposes

• Unlimited Internet Access

• Mail Holding and Forwarding

• Free Luggage Storage

• Access to Discounted Travel Products

STARTER PACKAGE

This package is for Work n Holiday Members wanting to

visit Australia and need some support at start.

• Airport Transfer

• 2 Nights Accommodation Including Breakfasts

• 24 hours Emergency Hotline

• Australian Mobile SIM CARD

• Unlimited Internet Access

• Access to Discounted Travel Products

OPTIONS

Your clients can tailor their own package to suit their plans! Add extra

nights to any package! Upgrade their accommodation from 4 shared to

double or suite rooms!

The Work n Holiday Team Auckland has

always been very helpful. Great place of

support when you feel alone, need safety

and calming down especially in the start.

The team really has the ability to feel with the

participants. All my wishes for my time in New

Zealand have come true, when I was looking

for a job I was getting heaps of email support

from the office with great job offers. Any idiot

could find a job with this sort of Work n Holiday

support, even when they have never had a job

before!

Manuel Dupuis – Germany

When we arrived in Auckland it was very helpful how

we could always use the internet for free, first tips

were available not only in English but also in German,

which was great help especially in the first days in

New Zealand! Work n Holiday also organised a free city

orientation tour for us which we loved!

Susan Donath, Lars Hoehn - Germany

5

EXPLORE NATURE WITH AN ADVENTURE

6


Australia

Sydney - HEAD OFFICE

Level 2 | 531 George Street | Sydney NSW 2000 | Tel: +61 (0) 2 9264 84 84 | Fax: +61 (0) 2 9264 84 86

BRISBANE OFFICE

Suite G | Level 1 | 243 Edward Street | Brisbane QLD 4000 | Tel: +61 (0) 7 3221 2323 | Fax: +61 (0) 7 3221 3030

PERTH OFFICE

Suite 194 | Level 1 | 471 Hay Street | Perth WA 6000 | Tel: +61 (0) 8 9225 6767 | Fax: +61 (0) 8 9225 6969

Melbourne Office:

DUE TO OPEN IN JANUARY 2011

New Zealand

Level 7 | 396 Queen Street | Auckland | Tel: +64 (0) 9 3732 111 | Fax: +64 (0) 9 3732 112

info@worknholiday.com

www.worknholiday.com

More magazines by this user
Similar magazines