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October/November 2011 - DSG


October/November 2011

The magazine of the Defence Support Group




Welcome to the

October edition of

Digest in which we report

what’s been happening across

the business over the last few months.

Not only do we maintain and repair a

vast range of equipment but we also

provide vital maintenance support, a

fine example of this is the Light

Weapons team from DSG

Donnington providing support at the

live firing annual shooting competition

in Bisley, which features on page 4.

The success of DSG Colchester’s

partnership with 16 Air Assault

Brigade features on page 7.

Welcome to our new colleagues in

Ashchurch, Catterick, Colchester,

Longmoor and Warminster, who

recently transferred to DSG from

LCS. The wealth of expertise they

bring to the DSG portfolio features

on pages 8 and 9.

The round up of events from across

the country feature on pages 18 and

19 and on page 20 why not try your

luck at winning an Apple iPod Touch

8GB and £25 iTunes gift card.

Thank you for all your contributions

to this edition, please continue to

send in your success stories and


The DSG team with members of

16 Air Assault Brigade. In the centre

L-R, Andy Hursey, Head of Colchester with

Brigade Commander, Brigadier Giles Hill


03 Talking point / DSG signs contract with DE&S

04 Support at the firing line

05 News from DSG Bastion

06 Civil Service People Survey / Employment & Learning Fair

07 Partnership achieves significant gains in equipment availability

08 Growth of DSG portfolio

10 Poster

12 Skilled mechanics of the future

13 Colchester converts ambulances for safari / Apprentice

completes Armourer course

14 5 Minutes with… / From office romance to wedding bliss

15 The golden path / Competing for Tom Nevard

16 Business Support Services

17 DSG Medical and Dental Team Training Workshop / Bloody

well done

18 Across the country

20 Competition time

DIGEST points of contact

Editor: Venus Tingzon

Phone: 94391 3217/01264 383217

Email: Venus.Tingzon@dsg.mod.uk

Post: DSG Corporate Communications, Building 203, Monxton Road,

Andover, Hampshire SP11 8HT

Editorial Board

Brian Griffiths Abbeywood 93523 0159

Ann Kealy Ashchurch 94249 4419

Roz Cronin Bovington 94374 3909

Lorna Morris Catterick 94731 2062

Karen Proctor Colchester/Aldershot/Longmoor 94660 6893

Julie Perrins Donnington/Bicester 94480 2578

Rosemary Murphy-Paul Kinnegar 94914 3768

Nicola Thorpe LSBU 94480 3907

Trudy Kelsall Sealand 95541 7126

Geraint Roberts St Athan 96500 5761

Teresa Evans Stafford 95551 5173

Arlene Hamilton Stirling 94741 8373

Kathy Tuck Warminster/Sennybridge 94381 3233

Designed by: Isabel Butcher - email: designis@designis.co.uk


DIGEST October/November 2011 www.dsg.mod.uk




In this edition of

Digest all DSG employees

are reminded of the latest

Civil Service People Survey

2011, which follows on

from a similar survey

undertaken by the Cabinet

Office in 2010. Work is now

well in hand to act on the

survey’s results from last year.

DSG signs

new contract

with DE&S

A completely independent company, ORC International,

under contract from the Cabinet Office, covering all

Government Departments and their respective Agencies,

carries out the survey. This year 98 Government

organisations are participating.

The aim of the survey is to provide all staff with the

opportunity to comment on their role, their views of their

organisation and beyond, and to provide valuable feedback for

DSG, which can translate into Business Stream and Site

Action plans to take forward in 2012 and beyond. The survey

is completely anonymous whether it is completed on-line or

by hard copy and I encourage all employees to complete the

survey, so that we achieve truly representational feedback.

ORC International’s role is to produce overall feedback to

the Cabinet Office, Government Departments and Agencies.

They provide no information about an individual, or group of

individuals, from any particular organisation or any individual

views expressed, thereby maintaining complete anonymity.

In September, DSG was one of the many organisations taking

part in DSEi, which is one of the world’s biggest defence

equipment and systems events. DSG sat alongside more than

1,350 exhibitors representing 40 countries showcasing

hardware and software solutions for the Armed Forces. DSEi

provides us with face to face opportunities to share ideas,

discuss industry developments, conduct business and network

for future growth.

The event also provides us with the opportunity to meet

with industry partners, international delegations, defence

trade visitors, UK Ministers and senior staff involved in UK

defence procurement. We will feature our attendance at the

event in the next edition of Digest.

Best wishes

Archie Hughes

Chief Executive

L-R, David Morgan, DSG Commercial Director with

Brian Dewdney, DLE Head of Commercial

On 23 August, DSG and Defence Equipment & Support

(DE&S) signed an agreed contract amendment for the last

two years of the five year Land Equipment Repair contract

awarded in 2008.

The new contract referred to as the Revised Pricing Agreement

(RPA) is valued in excess of £200m. Following detailed negotiation,

both parties are content that the amendment will provide

enhanced benefits. For DSG, not only does the contract give

greater forward visibility of its future order book, it also provides

a more focused planning and scheduling of repair requirements

under the new arrangement along with a greater focus on demand

and supply planning. For DE&S, it is providing greater flexibility

over the work that DSG undertakes on its behalf. Ultimately the

contract is delivering best value for defence.

The new contracting model requires the Project teams to feed

their requirements to Barry Thorne, Assistant Head of Commercial

- Repair, who is the authority’s focal point within DE&S. Before

passing the requests to DSG, Barry and his team review them to

ensure they have budget approval. Once given the go ahead, DSG

assesses the demand to match the available capacity. The new

process ensures DSG does not plan and hold capacity open for

activity that is unfunded. David Morgan, DSG Commercial Director

said, “The new contract makes our operations more efficient and

cost effective going forward, while ensuring we are able to provide

the critical services our customers require. This is a major change

to the way DE&S and DSG have contracted in the past but provides

more transparency to our customer on what we do for them.”

Brian Dewdney, Director Land Equipment Head of Commercial,

said “This new contract has brought about a much closer working


www.dsg.mod.uk October/November 2011 DIGEST




at the

firing line

Ian Banks and Rodger Suffolk

working on an L81 rifle

Phil Stockton and Rodger Suffolk working on an L81 rifle

Following the event, David told Digest,

“Having competed myself in competition, I

was very impressed with the scores the

winning teams achieved. The DSG Light

Weapons team has amassed a great deal of

expertise and experience throughout the

years and is fully competent with all aspects

of the firearms so to have support on site is

really useful to ensure that the firearms are

kept not only in pristine condition but are

safe for use. The event was a great success

and it gave me the opportunity of meeting

with the customer community to discuss our

current contract support and future

opportunities where DSG can deliver best

value to defence.”

A Light Weapons team from DSG

Donnington recently attended the

single service and combined cadet

forces live firing annual shooting

competition in Bisley.

Attendance at the competition is part of the

user level maintenance support provided by

the DSG Donnington Armoury team. Since

2003, the team has managed the L81 A2

Cadet Rifle contract on behalf of the Light

Weapons, Photographic and Batteries Project

team and continues doing so until its out of

service date in 2015. The contract covers

logistical support; procurement of spares and

consumables; annual inspection; technical

support and advice; maintenance and

certification of some 3000 L81 A2 rifles in

over 200 units across the country.

Headed up by Light Weapons business

manager, Alex Moore and Light Weapons

Account manager, Richard Oldham, the other

DSG representation at Bisley included

support from Rodger Suffolk, Phil Stockton,

Ian Banks, Ian Heighway and Steve Downes.

The team was located in Bunhill Lodge, a

prime area within the range, as well as a

mobile support team. Inundated with work

and under the watchful eyes of the customer,

the team provided impartial advice to the

cadets on how to rectify issues with their

rifles as well as completing over 480 hours of

repairs and maintenance to the rifles and

sight assembly during a 12 hour day, 7 days a

week period for three weeks. The team and

DSG Commercial Director, David Morgan

also hosted a visit by The Adjutant General,

Lieutenant General Mark Mans. He appeared

clearly impressed with DSG’s supporting role

in the competition and during his visit he also

had the opportunity of understanding DSG’s

small arms capability and role in support of

the Armed Forces.

Lieutenant General Mark Mans and David

Morgan concluded the event by presenting

awards at the prize giving ceremony, with 126

City of Derby Squadron Air Training Corps

winning the DSG sponsored Single Service

trophy award. Whilst, Gresham School

Combined Cadet Force all individually

received the DSG sponsored medals for

winning the Combined Service category.

Cadets firing on the range

The event was a

great success and it

gave me the

opportunity of meeting

with the customer

community to discuss

our current contract

support and future

opportunities where

DSG can deliver best

value to defence.


DIGEST October/November 2011 www.dsg.mod.uk






L-R, Paul Williams and Kev Foster

Steve Faulkner, Head of Production,

brings us the latest update from

Camp Bastion.

In July, DSG Bastion delivered the best

single month saving to date to MOD and

output exceeded expectation. In total the

workshop regenerated 61 platforms,

consisting mainly of protected mobility

platforms. We commend the employees for

their efforts, commitment and positive spirit

in delivering a great month. Many of the

supporting functions responsible for

managing availability of spares, platforms

and facilities delivered key improvements,

which enabled regeneration work to

progress significantly.

There were some important visitors to the

workshop recently, notably, at the beginning

of August, Commander Bastion Joint

Operating Base visited and in mid August

we hosted a very successful visit from six

One Star Officers, headed by Commodore

Mike Bath, ACOS J1/J4.

The variety of platforms regenerated by

DSG Bastion is ever increasing. The latest

additions include Protected Plant. The first

outputs came off the line in August and the

variants included; Rough Terrain Container

Handling (RTCH), Rough Terrain Fork Lift

and the CAT 257, 434 and 938. Having

undergone extensive training on RTCH,

Steve Campbell from Stirling and Dave

Pearce from St Athan have joined the team

in Bastion, bringing their wealth of

expertise on the equipment. On their

arrival, the temperature was into the high

40s and over the weeks it has now reached

over 50 degrees.

In September, our Military Contract

Monitoring Officers, Major Mike Tizzard

and WO1 (ASM) Adam Batson left for

pastures new. We thank both Mike and

Adam for their assistance, support and

guidance during their tenure and we wish

Competitors in the moustache growing competition

them all the very best in their respective


Kev Foster organised a moustache growing

competition and raised $450 for charity.

Over twenty guys grew moustaches of

varying shapes, styles and colours. Karen

Walker presented the winner’s trophy to

Tony Hunt. Another fund raising effort

came from Paul Williams who produced a

Herrick 13/14 tour CD comprising of video

footage and photographs. Paul’s creative

talent also raised $450. The total sum of

$900 was donated to the

British Limbless Ex



Looking ahead, the workshop is expecting

the arrival of the first HUSKY platform for

regeneration, followed by WOLFHOUND.

These additional platforms further increase

the portfolio of the regeneration operation,

enhancing DSG’s already excellent

reputation in theatre.

Husky vehicle for regeneration

www.dsg.mod.uk October/November 2011 DIGEST



Civil Service people survey 2011

This is your opportunity to give your views about your role

in DSG and the organisation. It is completely confidential

whether completed on-line or by paper copy

Your views are important and will make a difference

“I am committed to addressing improvements and I cannot

emphasise enough the importance of the Survey so I want to see

as high a completion rate as possible to enable the Board and my

management team to understand the areas of concerns and to

give us the opportunity to improve.”

Archie Hughes, DSG Chief Executive

Paper form must be completed by Friday 7 October or

complete on-line form by Friday 21 October


& Learning fair

Exhibitors at the fair providing

valuable advice and support

Organised by Sarah Timmis, Learning

& Development advisor and Brett

Davies, Unite representative, DSG

Donnington recently held an

Employment & Learning fair.

Fourteen exhibitors including One Telford,

Job Centre Plus and a number of local

colleges were on hand to provide valuable

advice and support throughout the day. The

event was an excellent opportunity for

The Staffordshire Jobs Bus

employees leaving under the Voluntary Early

Release Scheme (VERS) to meet with

potential employers, training providers,

recruitment specialists and independent

financial advisors. The day also enabled

employees to ask questions to allay their

fears regarding the private sector job market.

The Staffordshire Jobs bus, described as a Job

centre on wheels, was also exhibiting and

proved successful.

In addition to the fair, there are ongoing

sessions with Next Steps to assist employees

with preparing CVs and provide advice for

attending interviews. Arrangements are also

in place to provide VERS leavers with one to

one financial advice sessions with Lighthouse


Graham Sargent, Head of Business Stream 1

told Digest, “The event was a great success

thanks to Sarah and Brett’s planning and

organising. Some of our staff leaving on VERS

have had long careers in the Civil Service so

the future may seem daunting. It is very

important that we provide support for those

leaving and I believe the fair has been

extremely useful and alleviates some of the

concerns they may have when they leave



DIGEST October/November 2011 www.dsg.mod.uk



achieves significant

gains in equipment


DSG Colchester and its network of In

Barracks Equipment Support (IBES)

in Colchester, Wattisham and

Woolwich has been providing support

to 16 Air Assault Brigade (16 AA) for

a number of years.

Starting in April 2010, the IBES team

provided support during pre deployment

training. The team engaged with ES Branch,

HQ 5 Div and 16 AA on an accepted

customer demand plan and partnered with

sub contractors to not only maintain the

fleet but also to improve on the JAMES

equipment availability during deployment to


Paul Lawrence, DSG Colchester Production

manager and his production teams on the

ground headed up the deployment task.

The demand plan during deployment

received a high priority as upon returning

from the operational tour, the brigade

would re role as an Airborne Task Force.

Despite the high expectations, the DSG

team managed to honour their

commitment to the supply plan, completing

in excess of 1500 tasks as well as

supporting other priority requirements and

The DSG team with members of 16 Air Assault Brigade.

In the centre L-R, Andy Hursey, Head of Colchester with Brigade Commander Brigadier Giles Hill

demands during the same period.

The customer was pleased with the results

after the brigade returned an

unprecedented availability of 72%. ES

Branch, HQ 5 Div praised the admirable

level of success attributed to sensible

anticipation, forward planning and effective

partnering and commended Phil Kent, DSG

IBES Support manager and Brian

Tomkinson, DSG IBES Team leader for their

impressive efforts in support of the

projects achievement.

The Brigade Deputy Commander; Deputy

Chief Of Staff; Commander ES Branch, HQ

5 Div and BEME all recognised the valuable

support provided by DSG and all applauded

DSG at a recent Support Review/Lessons

Learnt Forum for its successful support

during the brigade’s deployment to


In addition, Brigade Commander, Brigadier

Giles Hill recently formally acknowledged

the successful partnership by taking time

out to meet representatives from the DSG

supporting team.

Likewise, recognising the support provided

by the customer, in particular Major Trevor

Birley, Military Customer Liaison Officer,

Paul Lawrence said, “Major Birley has

provided cohesion between the military

and DSG and it’s a true testament of the

relationship we have built up over the

years. The fleet availability recorded on

JAMES at the start of June was significantly

above that prior to when the brigade

deployed. This project has tested our

capability and capacity but everyone’s hard

work has paid off and resulted in success.

The ES staff at 5 Div intends to use the

knowledge from this as a template to build

on success for other future deployments.”

This project has

tested our capability

and capacity but

everyone’s hard

work has paid off

and resulted

in success.

www.dsg.mod.uk October/November 2011 DIGEST



Growth of

DSG portfolio

On 1 October 2011, DSG welcomed

new colleagues who have

transferred from Logistic

Commodities and Services (LCS),

formerly Joint Support Chain

(Services) vehicle support activity

at Ashchurch, Catterick, Longmoor

and Warminster. They bring with

them valuable experience and skills

to enable expansion of the DSG

portfolio in the fleet services Land


The transfer heralds the start of a new

era and signals DSG’s unique position as

a one stop shop providing the vast

majority of vehicle support, storage and

maintenance for the UK Armed Forces.

This change allows further exploitation

of synergies to make improvements and

efficiency of end to end processes. It

means that DSG is now more deeply

involved in all stages of the vehicle life

cycle, from initial receipt, maintenance

and support activities, including the

military operations as part of the

Equipment Sustainability System through

to eventual disposal. LCS delivered its

services to Defence Equipment &

Support, Head Quarters Land Forces and

Permanent Joint Headquarters. As these

are the same traditional groups of

customers DSG deals with, it is a sensible

and logical move to merge the provider

activity. The challenge now is to deliver

increased vehicle availability at reduced

through life costs.

The transfer comes after months of

robust synergy evaluation, leading to a

firm recommendation by the Chief of

Defence Materiel that the transfer takes


There followed an agreement of detailed

entry terms and the introduction of an

Interim Operating Model (IOM) involving

DSG managers taking control of the

output at Ashchurch. The IOM phase

demonstrated improvements including an

increase in the KPI’s for the issue of

vehicles, including Urgent Operational

Requirements out of Ashchurch, and

significantly accelerated vehicle disposals.

This affirmed that transfer was the right


The Ashchuch site is currently the main

MOD vehicle storage and distribution

hub for all types of armoured and soft

skinned vehicles, together with Royal

Engineer stores and construction plant.

The 272,000-square metre facility holds

vehicles that range from the mighty

Challenger 2 Main Battle tank to the

lightweight quad bike trailer. Its role is

crucial in managing the huge inventory of

vehicles deploying to and returning from

operational theatres. It is responsible for

inspection of vehicles, integration of sub

systems and equipment, storage,

maintenance and issue of vehicles, often

referred to as 3RSMI2 (Receive, Rectify,

Store, Maintain, Integrate, Reconfigure

and Issue). It is also a nominated Purple


DIGEST October/November 2011 www.dsg.mod.uk


Gate node for the shipment of

equipment to operational theatres and

plays a vital role in the Urgent

Operational Requirement programmes.

Ashchurch was the first vehicle storage

depot in the UK to use Controlled

Humidity Environment for the long-term

storage of vehicles and it also has a roadrail

transfer facility to enable movement

of vehicles by rail to and from ports

across the UK.

Following transfer, Wayne Baker, Head of

Operations manages the Ashchurch site

as part of Business Stream 1 under the

lead of Graham Sargent. Whilst Brendan

Burrows, Head of Business Stream 2

assumes responsibility for Catterick,

managed by Graham Ross, Warminster,

managed by Nick Morgan and Longmoor

under the control of Andy Hursey.

Wayne Baker told Digest the importance

of the work currently delivered from the

Ashchurch site, “In the commercial world

a new car rolls off the production line

and heads straight to the showroom. For

the Tri-Services the swift flow from

factory to driver is not an option. A lot

of the vehicles come straight to

Ashchurch from industry and we accept

them into service and then we integrate

radios and other equipment into the

vehicle. The site is a lot more than a

storage facility.”

Wayne went on to explain, "First we

inspect the vehicles and conduct quality

assessments, if we find fault on the

equipment it goes straight back to the

manufacturer. Safety of our troops in

operation is of paramount importance.

We need to make sure that the

equipment they are issued with is in full

working order. The dangerous battlefield

requires the soldiers to have armoured

vehicles in a fit state. We check that the

added technology such as electronic

counter measures and Bowman radio are

in fully functioning order. Once the

equipment receives sign off, we also

prepare for its despatch by air or sea.”

Both the Longmoor and Catterick sites

are responsible for managing Materiel

Park Vehicles, these play a vital role in the

provision of vehicles for training. The

workforce in Warminster work on the

Operational Training Equipment Pool

(OTEP) of vehicles that DSG already


Archie Hughes, DSG Chief Executive told

Digest, “Everyone has worked extremely

hard to iron out issues and ensure a

seamless transition of services. The

existing DSG sites are responsible for

the maintenance, repair, overhaul and

upgrade of the equipment, acquiring the

additional sites has extended the range of

capabilities we now provide to our

customers. The key to success is how all

of the sites work together cost

effectively in the future to provide the

required output and improve fleet

availability at reduced whole life costs.

Our troops fighting out in Afghanistan

deserve the best equipment to protect

them and the vehicle inspection and

storage services are a vital part of that

process. There needs to be an

adjustment in the mindset internally and

externally to reaffirm that DSG is

responsible for the full service delivery of

equipment and not just the traditional

repair and maintenance element. We are

now able to deliver support throughout

the entire vehicle life cycle.”

The key to

success is how all

of the sites work

together cost

effectively in the

future to provide

the required output

and improve fleet

availability at

reduced whole

life costs.

www.dsg.mod.uk October/November 2011 DIGEST


MAN Truck

© Crown Copyright MOD


Skilled mechanics

of the future

Graham Southey,

Apprentice Master of the year

Apprentices from DSG Warminster

recently gathered with their families for

the annual awards and graduation

ceremony. The workshop underwent

transformation thanks to the

organisation of Sam Buchanan and

Steven Weston.

They set up beautifully

laid out tables, photo

boards and Alan Potter

from IS set up a

computer generated

slide show. The

apprentice’s quad engine

test rig project was also

on display as well as a

static display of the current Operational

Training Equipment Pool fleet vehicles.

Nick Morgan, Head of Warminster hosted the

evening. Nick gave a short speech about DSG

Warminster and informed the audience of the

investments made in training over the last


John Reilly, DSG Chief Operating Officer

followed and delivered a keynote speech

explaining the importance of teamwork. He

said how impressed he was with the BTEC

results the graduating apprentices achieved

and thanked DSG’s training partners Wiltshire

College and the Unite union for their work

and support. He then thanked the Apprentice

Masters for their pivotal role in the success of

the apprenticeship programme. He also

spoke about the apprentice team building

event held this year, organised thanks to the

forged relationship with the Land Training

Fleets customer. Military Contract

Monitoring Officer, Major Bernie McClean,

arranged for the apprentices to undertake a

windsurfing and water sports course. After

his speech, John presented the Graduation

Deeds and Certificates of Achievements to

the phase three apprentices; Matthew Beer,


Apprentice award winners L-R, Ashley Parker, phase 2

winner, Matt Beer, Unite award for most improved and

Craig Buckton, phase 3 and apprentice of the year

Craig Buckton, Chloe Elliott, Paul Johnson and

Adam Poulson.

Guest Speaker, Tim Keighley from Wiltshire

College followed. He spoke of the

importance of workplace learning and the

success DSG Warminster has had in

supporting not only through the

apprenticeship schemes but also the work

experience and care programmes. He

thanked Ian Rockett, DSG Training Apprentice

manager for his continued support of the

college and for the work he had put into

developing new training opportunities.

The evening followed with the apprentices

showcasing a slide show illustrating their

achievements to date and current projects.

They spoke about their aspirations for the

future and some said they are hoping to

diversify in trades and qualify multi-skilled,

thanks to assistance from the electrical and

weapons departments in DSG Bovington. The

slide show also displayed photos of the

individual apprentices enjoying their own

hobbies and interests. Everyone enjoyed the

humorous element in their presentation,

which gave a light-hearted change to the

formal proceedings.

Reverting back to the awards presentation,

Mike Hawkins, Unite Shop Steward presented

Matthew Beer, phase three apprentice with

the award for most improved apprentice.

Graham Southey is a father figure and advisor

to the young apprentices. His mentoring skills

have been invaluable and appreciated by the

young apprentices, as such they voted for him

to retain his title for the second year by

awarding him Apprentice Master of the year


John Reilly then presented awards to Ashley

Parker, phase two winner and Craig Buckton,

phase three winner. Concluding the awards

DIGEST October/November 2011 www.dsg.mod.uk

Graduating apprentices

L-R, Paul Johnson, Matt Beer, Adam Poulson,

Chloe Elliot and Craig Buckton

presentation, John presented Craig Buckton,

the most coveted award, the Apprentice of

the Year trophy, his second award of the


John told Digest, “When the young

apprentices first join DSG, they undertake an

apprenticeship programme, which blends

classroom instruction with practical

experience and there is so much to learn. It

is a steep learning curve especially as they are

not working on your everyday vehicle, instead

they are working on vital equipment

supporting our Armed Forces. With help and

guidance from our talented Apprentice

Masters, we come to the day such as today

when we celebrate their achievement in

completing their apprenticeship and becoming

fully skilled mechanics.”

Special thanks to Mark Fisher for taking

photographs and Paul Grearson, Matt Havery

and Sergeant Major Still for giving an

informative tour.

With help and

guidance from our

talented Apprentice

Masters, we come to

the day such as today

when we celebrate

their achievement in

completing their

apprenticeship and

becoming fully

skilled mechanics.





for safari





Having previously completed two

HEBE vehicle prototypes, DSG

Colchester recently completed

and delivered an additional six

HEBE to the British Army

Training Liaison Staff Kenya

(BATLSK). The vehicles are for

operational training use and

came in as a task to Colchester

to meet a requirement from HQ

Land Forces.

Before - A Land Rover ambulance vehicle

used as a donor platform

The HEBE vehicle accommodates four people and is a double cab pick up truck. The original

prototypes are conversions of surplus battlefield ambulances. The vehicle conversion included

fitment of an internal roll over protection system, rear hood and Wolf style raised hard top.

Donor vehicles provide obsolete parts and other fixtures and fittings. Using the donors results

in cost savings as there is no necessity to procure or manufacture replacement parts.

The BATLSK requirements required minor adjustments to the original HEBE prototypes,

including the fitting of custom made soft tops with added protective padding.

Successfully managed by Barry Young, Value Stream manager and Russ Hutchinson, Vehicle

mechanic, DSG Colchester completed the task with support and spares provided by the Design

Authority, Jaguar Land Rover Ltd as well as other industry contractors including Safety Devices

International Ltd and Trim Technology & Services Ltd.

Upon completion of the vehicles, Adrian Wrenn, Project manager, Light Logistic Vehicles Project

team said, “I went to have a look at the vehicles before they were transported to Kenya and I was

very impressed. They look very good and I am thankful for the efforts of all those involved”

Roy Cansdale, DSG Key Account manager told Digest, “The customer is very happy with the

output and its success is due to the efforts of the various stakeholders involved including DSG

Colchester, the DE&S Project managers, Jaguar Land Rover and industry suppliers. This project

demonstrates our ability to work successfully with external partners to deliver innovative

solutions and savings to defence.”

After undergoing conversion, the former Land Rover ambulance is ready for safari

L-R, Adam Poulson with

Nick Morgan, Head of Warminster

Adam Poulson, an apprentice from

DSG Warminster, recently and

successfully completed his REME

Class 3 Armourer course. He

achieved a high score in both the

practical and theoretical exams at

the School of Electrical and

Mechanical Engineering (SEME) in


Before attending the course, Adam

gained vital, hands-on experience at

DSG Bovington under the watchful eye

of Armament team leader, Jack

Hargreaves. Adam continues working

at both sites to widen his experience in

maintaining vehicle fitted weapons and

weapon mount systems. In addition to

his in-house training, Adam secured a

place on the next Class 2 course at

SEME and is on track to achieve his

goal and qualify as a Class 1 Armourer.

Commenting on Adam’s success, Nick

Morgan, Head of Warminster said, “The

introduction of the new Protected

Patrol Vehicles and light A Vehicles into

the training fleets at Warminster

significantly increases our workload on

vehicle fitted weapons and weapon

mounts. To meet these demands we

need to train and provide our

workforce with the necessary skill sets.

Adam is an excellent example of the

new generation of craftsman we are

developing for the future.”

www.dsg.mod.uk October/November 2011 DIGEST



5 minutes with…

Susan Warwick, Personal Secretary to DSG’s HR Director

and Finance Director

Susan Warwick was working for the Andover Support Unit

before she joined DSG Andover just over 3 years ago.

If I weren't talking to you... I’d no

doubt be booking or rearranging another


There is nothing worse… than not

being able to find a parking space when

you’re in a hurry!

I'm good at... making the tea, so I’m told,

that and juggling numerous tasks at the

same time.

I'm very bad at... putting my own needs

first; I do try to please everyone.

In moments of weakness... I reach for

that extra square of chocolate or a

Cadbury’s flake.

If I could be anyone else… I’m happy

being myself but if pushed then to be able

to find a breakthrough within Cancer

Research as I’ve lost my mother and two

friends in recent years to cancer and it

would be very rewarding to give others

more hope for the future.

I am not a politician but if I were... I’d

ensure that English history was

compulsory until school leaving age.

The most extravagant thing I have

ever bought … My red leather Swedish

massage chair which cost an arm and a leg

but is so worth it!

My biggest influence is… My father,

who instilled in me a ‘can do’ attitude to

life and never let me feel too sorry for

myself. My only regret is that 250 miles

separate us and I don’t see him as much as

I’d like to.

The most surprising thing that's ever

happened to me was... being

recommended for Officer training whilst

serving in the TA for the Royal Signals

Regiment; that and coming in the Top 6 in

the country when I passed my Private

Secretary’s Diploma back in the late


In 5 years time I hope to… be doing

something completely different to what

I do try to

please everyone”

I’m doing now and living by the sea


My fantasy dinner party guests would

be… Alistair McGowan, for all of the

guests he would bring; Henry VIII, as I’m

fascinated by that period in history;

Elizabeth Taylor, for her beauty and wit and

Michael Bublé who could sing for us all


From office

romance to

wedding bliss

Who would have thought that when James Harrington, from DSG

Corporate HR interviewed Claire Bickerton for a role in Facilities that she

would one day become his wife?

In true Mills and Boon style, romance blossomed and seven years on, joined by close

family and friends, the happy couple tied the knot in a romantic beachfront wedding

down under in sunny Australia.

James and Claire Harrington, the newlyweds

Congratulations and all the best Mr and Mrs Harrington from everyone in DSG.


DIGEST October/November 2011 www.dsg.mod.uk


The golden path

For over 30 years, MOD has

celebrated the success of apprentices.

The MOD Apprentice of the Year

Gold accolade, coveted by many, has

been won several times by

apprentices from DSG.

The title is open to apprentices in their final

phase of training. The competition

determines the top three with gold, silver

and bronze medals awarded to the

apprentices who display the best

communication, team working, technical and

academic qualities

Winning the award has no doubt shaped

the future of many rising stars. Six years

since winning the title, Digest

interviews Chris Adlington, Project

Officer Deployed Level 4

Equipment Support to find out

what he has been up to.

Who are you working for?

I recently completed a

secondment to PJHQ

working on the


Sustainability System


Capability (ESS RC)

project as an


Logistics Support

(ILS) manager. In

my new role I am

continuing to

work within the

ESS RC project, as

a member of the

newly established UK Support team,

specifically looking after the deployed level

4 equipment support portfolio.

What have you been doing since


After completing my apprenticeship, I

secured a role in the Donnington

Optronics department as an Instrument

technician. Shortly after, I transferred to

the Planning and Estimating department of

A Vehicles as a progressor.

On temporary promotion, I worked as a

Contract Repair manager for the A and B

vehicles department before I transferred to

the Electronics, Components Business Unit

(ECBU) as a Planner Estimator. The job

changed considerably from just

planning and estimating into an

Account Officer’s role, providing

support and assistance to the

Product and Key Account managers

and the ECBU Business Development

team. I also took on the Unit

Repair manager’s job

for the Electro Optic

Device and Electronic

Counter Measure

section for nine

months before

taking up the C2

grade post I am now


How did winning

the AOY title

shape your future?

I knew I wanted to

move into managerial

roles and winning the title of Apprentice of

the Year title definitely helped. When I

won, I had the opportunity to shadow

managers in different departments in the

business. The exposure gave me insight into

the managerial operation of the business,

which was good grounding in helping me

realise which direction I wanted to take my

career. It also gave me the confidence to go

for the jobs I want and set my career goals


What was the highlight of your career

to date?

I really enjoyed working as an Account

Officer. I found the challenges of maintaining

customer satisfaction and developing new

opportunities very rewarding and allowed

me to develop working relationships with

the Production team.

What are your views on

apprenticeship schemes?

The real world is not as written in

textbooks. In my opinion, apprenticeships

are essential to allow hands on experience,

which is sometimes the best way to learn.

Also, it is so valuable to have a mentor with

years of experience who shares theories as

well as practical elements in a real

environment. An apprenticeship allows

academic development and sets the

foundation for a chosen trade.

What are your future aspirations?

I want to keep developing my management

skills, experience all areas of the business

and ultimately have the skills to allow me to

run a Business Unit.

Competing for Tom Nevard

North Glasgow College recently held the annual Tom Nevard Memorial

competition. The competition comprises of elements in mechanical machining

and general fitting, mechanical hand skills and general fitting, electronic and

engineering project management.

Richard Edwards, an apprentice from DSG Colchester, recently flew up to Scotland to

compete. After arriving at the campus Richard met up with the other competing MOD

apprentices for dinner. The next morning they made their way to the college for a welcome

presentation and orienteering tour.

Richard told Digest, “I was involved in the individual hand skills bench work and we were

given the basic equipment to use including files, engineer square, blue up and scribes. Our

task was to complete a project by the end of the week. There were teachers who were able

to explain and provide advice and supply any additional equipment we required. Although, we

were competing against each other, there was a great sense of camaraderie amongst the

apprentices with some sharing valuable advice. It was a great week and I thoroughly enjoyed

being able to take part. Fingers crossed I have done well and win an award.”

Richard Edward

www.dsg.mod.uk October/November 2011 DIGEST



Business Support


Made up of representatives from across the various DSG

sites, the Business Support Services (BSS) team comes

under the responsibility of Graham Miller, Head of

Compliance. The fundamental purpose of BSS is to

provide support to the business community, enabling

effective and efficient operation of the policies, procedures

and systems.

Business Support Services












At the heart of BSS is a core team of specialists with over 120

years combined experience and wide understanding of the

importance of continuous improvement. Its team approach is an

underlying strength to its success in supporting the delivery and

implementation of the many change initiatives and projects of the

DSG transformation programme and managing initiatives and

problem resolution.

Each member has individual areas of strength, yet collaborates to

support and ensure the team has the breadth and depth of skills

and knowledge required to support DSG. However, BSS is much

more than just a nucleus of specialists, it also works closely with

key business system users across DSG. These Super Users are

essential in identifying potential improvements or to assist with

problem resolutions for process or system. Super Users also

become involved in the trialling and proving of solutions, capturing

results and providing the data, evidence and further ideas to

support improvement. BSS relies on a number of support partners,

but most significant to its ability to deliver is the support it receives

from the service and technical specialists of the DSG Information

Services (IS) team. Working together, the BSS and IS teams have

forged a close working relationship, which benefits from knowledge

sharing, transfer and ideas for further improvement.

As custodians of the business Process, Data and Technical models,

the BSS team is responsible for maintaining their integrity. Essential

to this role is a close working relationship with the Business

Process Owners Group (BPOG). BSS frequently engage with the

group, advising on the benefits or impact of any proposed changes.






Business Support Services key objectives:

• Control and Stability

Ensuring the reliable operation of systems and process.

• Maintenance and Integrity

Maintain credibility of systems, process and data.

Sustainable solutions and support infrastructure.

• Business Improvement

Value for money from improvements/investments.

Position our systems to support current and emerging

business need.

Graham Miller, Head of Compliance told Digest, “The BSS team has

the drive and determination to deliver its objectives. Each and

every team member enjoys facing up to the exciting challenges and

opportunities, which are present each day as we progress towards

integrated solutions for DSG.”

For further information please contact Ian Brown, BSS

Manager on 94480 2422.

The BSS core team


Head of Compliance


BSS Manager


BSS Analyst


BSS Analyst


BSS Analyst


System Admin


Systems Accountant


Senior Compliance


DIGEST October/November 2011 www.dsg.mod.uk

Bloody well done


DSG Medical and Dental

Team training workshop

DSG’s Medical and Dental

technicians are based on eight sites;

Aldershot, Catterick, Colchester,

Portsmouth, Sealand, Stirling,

Warminster and Woolwich.

However, as they operate as a

mobile support team, they

constantly travel to military units

around the UK.

Whilst from a business perspective having a

mobile support team spread across the

country allows DSG to provide support

DSG’s Medical and Dental Team

where the customers need it, from the

technicians perspective the disadvantages

are a lack of on-site training support and

the separation of the team.

To overcome this, the Medical and Dental

team has set up an annual mandatory

training workshop, choosing DSG

Donnington as the venue due to its

favourable central location. Past events

enabled the team to work with software

developers to create Perseus, the medical

equipment maintenance programme and

also to undertake training.

At the end of June the team met up for the

annual gathering, which also gives the team

the opportunity to meet with senior

management. This year, Graham Sargent,

Head of Business Stream 1 and Ian

Doughty, Head of Electronics &

Components Business Unit (ECBU) gave a

briefing, followed by a general question and

answer session. Afterwards, the Radiation

Protection training commenced. A team

from the Defence Science and Technology

Laboratory gave a presentation as well as

an open forum discussion. Many of the

technicians have completed the course but

due to the changing nature of radiation

dose rates, it is mandatory for the

technicians to undergo a 5-year refresher

course to ensure they are authorised to

maintain and calibrate medical and dental

x-ray sets. The majority agreed there were

benefits to the refresher training and many

also felt that they have acquired new


David Macey, Production manager, ECBU

told Digest, “Everyone agrees that the

annual training workshop is important.

When we get together there is always a

great sense of genuine team atmosphere

and it is a great forum for medical

equipment knowledge transfer and


After 35 years as a blood donor, Steve Lane, who works on the

Warrior Specified Repair Only line at DSG Donnington,

recently donated his 100th pint of blood.

He started donating after a former colleague, Gordon Richards,

encouraged fellow workers to give blood and coerced him, a young

apprentice at the time, to donate. After reaching 75 pints in 2006, Steve

then set himself the target to reach 100 pints.

Steve told Digest, “Anyone interested in giving blood can contact the

National Blood Service on 0300 123 23 23 or visit the website

www.blood.co.uk. The website provides advice on where you can give

blood, what happens at donation sessions and what happens to the

blood following donation. Apparently, 96% of us rely on the other 4%

giving blood. The National Blood Service has helped members of my

own family; including my dad following a car accident and my father-inlaw

during his fight against cancer. I am going to continue to donate for

as long as possible and if you are generally healthy and aged between 17

and 65, I encourage you to do something amazing and give blood.”

Steve receiving his award pack for his 100th pint donation

from Marjorie Pagett from the National Blood Service

www.dsg.mod.uk October/November 2011 DIGEST


across the country

Across the c

DSG team amongst 27,000 in

cycling challenge

After enjoying last year’s London to Brighton bike ride

and successfully raising over £1000 for the British Heart

Foundation (BHF), a team consisting of 14 riders and

two support drivers from DSG Colchester once again

took part in the challenge.

Despite a heavy night before, the team were raring to tackle the

54 mile journey. They all lined up at the start line at 7.00am and

promptly cycled their way out as a group, fighting through the

traffic and more than 27,000 other cyclists. They remained as a

group for the first 10 miles, thereafter they divided into smaller

groups, meeting up at certain stops along the way.

The rain held off and apart from the wind the ride went well or

at least it did until they faced the first big hill. However, they

tackled the hill and the subsequent three others before reaching

the dreaded Ditchling Beacon, the mile climb ascending 280

metres above sea level. Only three out of the 14 team members

DSG team after the challenge, L-R, Andy Hughes, Mick Champion,

Mark Dean, Angela Staff, Roy Williams, Paul Lawrence, Debbie McQuie,

Chris Osborne, Mark Adkins, Elliott Milgate, Stuart Robertson,

Andy Bennington, Jason Gooding, Aaron Chambers,

Andy Bridges and Phil Puxley (Photographer)

decided to attempt and managed to ride the beacon, an achievement itself. By the time they had reached the peak, their legs were burning.

Fortunately, following the uphill struggle, came the descent, this enabled the cyclists to reach speeds of up to 40 miles an hour, helping them

to build up their average speed.

For all their efforts, the first DSG cyclists crossed the finishing line in approximately fours hours, with the rest of the team following closely

behind. After collecting their medals, they all made their way home to recover and rest their weary legs.

Jason Gooding, Production planner told Digest, “The day was a great success. The whole team completed the ride with no punctures or

issues. It was our aim to beat last year’s fundraising efforts and I am pleased to announce that we have raised double the amount for BHF,

having reached almost £2000 before gift aid contribution. We would like to thank everyone who kindly supported us and donated to the


Jason, a keen cyclist also recently completed not only the Essex Castle 75 mile bike ride but also the Essex 100 miles. Despite Essex's

reputation as a flat county, the routes included a number of great inclines making the ride challenging.

Girl on the run

Sarah Timmis, Learning & Development advisor from DSG Donnington recently took part in the

first Race for Life event held at Weston Park in Staffordshire.

Race for Life is the largest women-only fundraising event in the UK. Since 1994, women of all ages and fitness

levels have been coming together at the inspiring event to walk, jog or run to help beat cancer. Some women

take part in celebration of surviving a cancer experience, others take part in memory of a loved one or to give

hope to a cancer-free future.

It was estimated that nearly 5,000 runners took part with most opting to complete the 5 kilometre distance.

Despite not being an avid runner, Sarah was amongst the twenty percent of women who chose to run double

the distance to complete 10km. Sarah’s training preparation paid off, she successfully completed the course in

one hour 13 minutes.

Sarah told Digest, “Anyone who knows me will know that I am more likely to have a glass of wine in my hand

than be working out in the gym. However, I wanted to set myself a goal to work towards and doing a race for

charity was a good incentive. I chose Race for Life as cancer research is a charity close to a lot of people’s

hearts, most people know someone who’s been affected by cancer. I would like to thank everyone for

supporting me and helping me raise £391.”


DIGEST October/November 2011 www.dsg.mod.uk

across the country





Kevan Johnson, a

carpenter from DSG

Stafford recently

completed his fourth

walk in aid of

Katherine House

Hospice in Stafford.

The hospice provides

free care services for

local people with an

incurable illness. It

aims to enable its

patients and those close to them to live as fully as

possible, addressing all aspects of the illness, not just

the physical ones.

With the sun already shining, Kevan set off on his walk from

Padstow, appreciating the great views along the way. After 18

miles he reached Helman Tor, the highest part of his walk

which is 210 metres in height and from this point he saw both

the north and south coastlines of Cornwall. After 21 miles

and eight hours of walking he reached Lostwithiel, his

overnight location. The next day, Kevan set off for Fowey. As

it was only a mere seven miles, he decided to continue for

another five miles to walk around the coastline heading to

Parsands. When he reached his final destination he celebrated

with a beer in memory of his former colleague and fellow

carpenter, Chris Fox.

Kevan told Digest, “I chose Katherine House Hospice as they

rely heavily on donations to raise the £1.72 million needed to

run the hospice each year. I am so grateful to everyone who

has sponsored me. Money is still coming in and so far I am

only £80 short of my £500 target. I urge everyone to please

dig deep and donate now. Donating is easy just follow the link

http://www.justgiving.com/kevan-johnson-fox. This will

take you to my JustGiving page which is simple, fast and totally

secure and Gift Aid is reclaimed on every eligible donation by

a UK taxpayer.”

And another DSG employee who is a regular donor to

Katherine House is DSG’s Head of Public Affairs, Allan

Robertson. Outside work, Allan is sought after as a judge of

horses and ponies. He has travelled the world with his hobby

judging in America, South Africa, Australia, and even across

mainland Europe. For the past several years he judged at the

Midland Counties show, which is held each June on Uttoxeter

Racecourse. Every year Allan donates his expenses and fees

to the hospice. He adds, “Charities such as Katherine House

do great work without the benefit of any public funding.

Having luckily beaten cancer myself over 20 years ago I know

what they do at Katherine House is important for the patients

and those closest to them. They deserve our full support.”

Cycling for

Heroes update

In the April/May issue

of Digest, we featured

an article about

Adam Tamea’s

charity 1400 km cycle

ride from the Arctic

Circle to the most

northerly point in

Western Europe, the

North Cape. We can

now report that

Adam, along with his

partner Clare,

completed their

gruelling challenge.

From their start point in Mo I Rana, they faced rain and

temperatures of 4 degrees during their 110 km trek. On day two

they completed 64 km and despite Adam catching a fever they

completed the 135 km day three target to reach Bodo. On day four,

the ferry journey to the stunning Lofoten Islands enabled the still

suffering Adam to rest and recover. On day five, with the better

weather, blue sky and temperatures approaching 20 degrees, they

cycled 136 km to complete 445 km. On day six, completing the

second half of the Lofoten Islands included a nerve racking cycle

through a 6.4 km tunnel. On day seven and eight they cycled

202km and tackled a very long climb over a mountain pass. On day

nine and ten they achieved 241 km and on day eleven 156 km, the

longest day of the challenge. After days of intense cycling, they

rested on day twelve to carry out running repairs on the bikes. On

day thirteen, pushing hard to fight the wind and now dropping

temperature they completed 111 km. Although there were no

climbs, the most difficult aspect of the trip was day fourteen, due to

the cold northerly wind coming off the sea and into their faces. The

cycling was extremely hard and to top this they went through the

6.9 km North Cape tunnel, 212 meters beneath the sea. Finally on

day fifteen, kitted up in four layers to combat the very cold and

windy weather, Adam and Clare cycled the remaining 33km to reach

the North Cape and accomplish 1408km.

Adam told Digest, “It took us almost 3 hours to complete the final

trek due to the wind, but it was such a good feeling when we

arrived at the end. We celebrated by cracking open two shooters

we had carried all the way.

Clare and I both feel that

we have been on a real

journey with this

challenge, and our

determination to succeed

came from knowing we

were raising money for

two very good causes.

We have raised almost

£3000 for Help 4 Heroes

and the Royal National

Institute for the Blind

and would like to say a

big thank you to

everyone who has kindly

sponsored us.”

Photo opportunity of

the beautiful scenery

Adam and Clare reach their

final destination

www.dsg.mod.uk October/November 2011 DIGEST




This month’s competition prize kindly donated by

Carwood Motor Units Ltd is an Apple iPod Touch 8GB and

£25 iTunes gift card. To win, simply name the famous

landmark/monument and its location.

1. Built in 1889, it has become a global icon of France.

2. Its design consists of eight chapels, each topped with an onion dome

and each commemorating the capture of Kazan and Astrakhan.

3. A national monument in the United States of America, recognised as a

universal symbol of freedom and democracy.

4. Nicola Salvi created this monument which has Neptune, god of the sea

as the central figure.

5. It is designed by Danish architect Jorn Utzon and opened by Queen

Elizabeth II on 20 October 1973.

6. There are 220 steps to climb to reach the gigantic statue that reaches

32 meters into the sky and sits on the top of the Corcovado mountain.

The closing date for the competition is Monday 31 October 2011.

The winner of last month’s competition and winning the flexible hotel gift

voucher break for two is Colin Campbell from DSG Stirling.

The correct answers were:

1. Gloucester

2. Brighton

3. Stirling

4. Portsmouth

5. Blackpool

6. Manchester

One Call for

• Special Parts

• Remanufacturing

• Technical Services

Air Con Compressors



Control Boxes

Diesel Fuel Injectors

Diesel Fuel Pumps

Drivers Instrument Panels




Please send all your entries in to the Editor by Monday 31 October 2011.

E-mail: venus.tingzon@dsg.mod.uk

Intranet: Click on the link on the dsg.net homepage

Fax: 94391 5458 / 01264 385458

Post: DSG Corporate Communications, Building 203, Monxton Road,

Andover, Hampshire, SP11 8HT


Business Unit/Department:

Telephone Number:



The competition is restricted to

DSG employees only.

Only one entry per person will be accepted.

Ph 02476 446570

or 02476 446572

Carwood Motor Units Ltd.

Herald Way





DIGEST October/November 2011 www.dsg.mod.uk

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