Supporting Unpaid Carers in Merton
DID YOU KNOW CARERS SUPPORT MERTON IS
A MEMBER OF THE PRINCESS ROYAL TRUST FOR CARERS?
The Princess Royal Trust for Carers was founded by HRH Princess Anne in 1991 and she
continues to actively support the Trust. At that time people caring at home for family members or friends
with disabilities and chronic illnesses were scarcely recognised as requiring support. The PRTC is the largest
provider of comprehensive carers support services in the UK. Through its unique network of 115
independently managed Carers' Centres such as Carers Support Merton and an interactive website
www.carers.org, the Trust currently provides quality information, advice and support services in 137 l
locations to over 160,000 carers, including 9,600 young carers. Carers Support Merton is proud to be part of this Network.
What are the Trust’s Aims?
Research and development
Influence on local, regional and national
Partnerships with other national organisations
Grants to improve carers lives
Information through their website
Supporting and listening to carers issues
Following the article in our last
newsletter regarding our pilot
scheme for TYZE we are happy to
say that several of you have
joined up and already TYZE is helping to make life a little easier for
*Mrs X feels isolated and she is unable to get out and about easily
so this secure network has been a safe place to connect with
other family and friends.
*Mr Y has found the network useful to keep track of all the
appointments and events that his cared for needs to attend.
*Mr Z lives a fair distance away from his son who he is caring for
and he has found the network valuable in order to keep up with
the day to day caring that other family and friends on the
network are doing for his son. They can work together as a team.
What is tyze? Tyze provides secure, online personal networks of support
that strengthens relationships and addresses isolation. Tyze networks are
usually created around a specific person and a specific situation.
FLASH NEWS! WE are excited to announce our own new Carers
Support Network with TYZE. If you would like to connect online with
other carers who are registered with us or would like more information
about TYZE please contact Shelley on 0208 646 7515 or email
her at email@example.com
How the PRTC can help you:
The trust can help in many ways.
By visiting their website www.carers.org you
can access a whole host of information about
different issues that affect carers, from working
carers, to respite advice to latest government
By registering you will have access to their discussion forums
where carers can exchange a whole range of views, information
and tips with other carers. There are four different discussion
boards which cover a whole host of topics.
They also have a website especially dedicated to young carers
which is aimed at carers under the age of 19
For more information regarding their services call them on
Page 2 News on Carers Week 2010
Mental Health Friend and Families Project
Carers Wellbeing Day
Carer’s Credit and Benefits advice
Meet our new volunteers and trustees
Have your Say! What the General Election means for
Young Adult Carers Project
Parent Carers News
SHOUT OUT Young Carers News
In this Issue
Carers Support Merton values and listens to unpaid carers of all ages from our diverse community and
provides high quality services and advice .
DO YOU LOVE READING? If you would like to take
advantage of Merton’s library services more often but
are unable to visit your local libraries due to your
caring role, the Volunteer Centre at Merton may be
able to deliver library books to your home.
The Volunteer Centre can select books for you,
according to your tastes, then have the books
delivered to your home and collected on a specified
date. They have access to a large range of fiction and
non-fiction books and can be provided in large print,
ordinary print and talking books, that are either in the
form of cassette tapes or cd’s. If there are specific
books you would like to read the Volunteer Centre will
try and source them for you.
Whether you want to take advantage of the Home
Visits Library Service as a customer, or whether you
would like to volunteer to help them with delivery
please contact them on 020-8274-5910.
A DATE FOR YOUR DIARY
CARERS WEEK 2010
This year the focus of Carers week will be ‘A life of
The theme will enable you to talk about many parts of
life that most people take for granted e.g. family
occasions, going on holiday, a meal out, just chilling
for an evening with no worries or responsibilities and
also taking the time to look after yourself
As part of Carers Week we are hoping to host a
fashion show and also give you a chance to buy
some good quality second hand clothing for men,
women and children. All money raised from the event
will be spent directly on a respite activity of your
choice. Please see the next newsletter for more
If you are able to donate any clean, wearable
clothing or have any other ideas for Carers Week
please give Debbie a call on 0208 646 7515 or email
her at Debbie@csmerton.org
MENTAL HEALTH FRIENDS & FAMILIES PROJECT
Training and Information events for those caring for someone with Mental Health Issues
WHERE DO I START?
Don’ miss our forthcoming events for friends and families supporting someone affected by a mental health
A P R I L 2 0 1 0
S u p p o r t i n g s o m e o n e
a f f e c t e d b y A n x i e t y ,
P h o b i a s & O C D
0 7 / 0 4 / 2 0 1 0
T i m e a n d v e n u e t o b e
c o n f i r m e d
M A Y 2 0 1 0
S u p p o r t i n g s o m e o n e
a f f e c t e d b y
P S Y C H O S I S
G u e s t S p e a k e r : D r .
S t e p h a n i e C o m m o n ,
C l i n i c a l P s y c h o l o g i s t
0 6 / 0 5 / 2 0 1 0
T i m e & V e n u e : T B C
J U N E 2 0 1 0
C h a l l e n g i n g S y m p -
t o m s & C h a l l e n g i n g
B e h a v i o u r : H o w b e s t
t o m a n a g e .
D a t e , T i m e & V e n u e :
t o b e c o n f i r m e d
Participation is FREE but early booking is recommended. For more details and to book
your place, please contact Pavlina on 020 8646 7515 or email firstname.lastname@example.org
N E W W E B S I T E
M e n t a l H e a l t h C a r e
w w w. m e n t a l h e a l t h c a r e . o r g . u k
R e l i a b l e a n d u p t o d a t e i n f o r m a t i o n a b o u t P s y c h o s i s f o r F a m i l y
M e m b e r s & F r i e n d s
T h i s s i t e h a s b e e n r e b u i l t a n d r e l a u n c h e d i n F e b r u a r y b y t h e I n s t i t u t e o f P s y c h i a t r y , t h e
S o u t h L o n d o n a n d M a u d s l e y F o u n d a t i o n T r u s t , R e t h i n k a n d t h e W e l c o m e T r u s t .
I t c o n t a i n s i n f o r m a t i o n o n t h e t r e a t m e n t a n d c a r e o f P s y c h o s i s , o n t h e M e n t a l H e a l t h l a w
a n d c o m p u l s o r y t r e a t m e n t , o n R e c o v e r y , E m p l o y m e n t , R e s e a r c h , V i d e o s , l i n k s a n d o t h e r
u s e f u l i n f o r m a t i o n . I f y o u e x p e r i e n c e a n y d i f f i c u l t i e s i n a c c e s s i n g t h e w e b s i t e , d o n o t
h e s i t a t e t o c o n t a c t P a v l i n a o n 0 2 0 8 6 4 6 7 5 1 5 .
Carers enjoying a relaxing reflexology and back massage treatment
Our Healthy Cafe
Jennie receiving some advice about a
Thank you to everybody who came
along to our “Wellbeing Day” which
was held on Thursday 4th March. The
day was all about the carers and their
own health. Carers are just as important
as the people they care for and that is
why it is important that they stay fit and
healthy themselves. The day consisted
of relaxation techniques, health checks,
information stands, a dietician, amazing
back and foot massages which the carers
loved and many more stalls. Carers
Support ran a free healthy eating café
and provided jacket potatoes with a
choice of fillings, vegetable and tomato
soup with a variety of different bread
and a whole selection of healthy snacks
The day was a great success many
carers came along and really enjoyed
the day. We hope to run this event again
and hope to see those of you that never
had a chance to attend this time round.
Well done to Vivienne Clark who won
our prize draw of luxury hamper!
Carers Support Merton
We are hoping to produce a cookbook that
is full of CSM Staff, carers and volunteers
own recipes. If you have a special recipe
that you would like to submit please send it
to Debbie at the usual address by the end
of April and we will consider it for inclusion.
Everybody who has a recipe included will
receive a copy of the recipe book.
CARERS SUPPORT MERTON
CARERS SURVEY 2010
Thank you to everybody who returned their carers
survey which was included in the last newsletter.
We have had well over 100 responses and will
be publishing the results in the next newsletter.
A big congratulation to Ann Wainwright-Vine who
won £50.00 worth of Morrisions Vouchers.
Make Jennie’s Weetabix Loaf
A great success at our Healthy Café!
7oz Dark brown sugar
8oz Self raising flour.
You will need: A greased 2lb loaf tin.
First mix the sultanas, sugar, milk and Weetabix
together and leave to soak for a couple of hours or over
Once soaked, add the egg and flour and mix together,
and pour the mixture into the tin.
Heat the oven to 180’C and cook for 45 minutes to an
Leave to cool then turn out and enjoy!
(Changes to State Pensions for parents & carers)
Home Responsibilities Protection (HRP) will be replaced by weekly
credits for parents and carers. Carers caring for a total of 20 hours per
week or more will be able to apply for Carer's Credit to protect their State
Pension - both the basic and State Second Pension. This will help in situations
where carers currently struggle to get their State Pensions protected,
1. Carers caring for 20 hours or more per week (only those caring for 35
hours or more qualify before April 2010).
2. Carers looking after someone who refuses to claim disability benefits
or who finds it extremely difficult because of their condition. This would
benefit people caring for people with mental illness, for example.
3. Where more than one carer is looking after someone who is severely
disabled - only one can claim Carers's Allowance (but from April 2010 the
other will be able to claim Carer's Credit).
4. Carers who are looking after several people but cannot claim Carer's
Allowance because they do not care for any one of them for 35 hours.
After April 2010 people in these situations will qualify for Carer's Credit.
To claim the Carer's Credit carers must be caring for 20 hours or more a
week for someone who is either:
in receipt of a qualifying benefit (any rate of Attendance Allowance or
Constant Attendance Allowance, middle or highest DLA care component),
or where there is no qualifying benefit, has a signed certificate from a
health or social care professional to confirm that the level of care being
provided is appropriate (as in 2. above).
From 15 March 2010 Carer’s credit application pack can be ordered by
emailing email@example.com or printed at www.direct.gov.uk/
For more information - http://www.carersuk.org/Information/
Benefits awareness and advice
With Oliver Mawdsley
Monday 24th May 2010 1.30pm
To be held at:
Sutton Carers Centre
12-14 Benhill Avenue
Oliver has worked for the Carers Allowance
Section of the Department of Work & Pensions
for 14 years, and he knows what a fantastic job
carers do and how demanding it can be. His
job is to raise awareness, give advice and sign
post people on Carers Allowance, Attendance
Allowance, Disability Living Allowance. He
can also act as a point of contact for carer and
disability groups for when they have a question
relating to Carers Allowance.
He is visiting Sutton Carers Centre on Monday
24 th May from 1.30, to raise awareness and
give advice to carers on various benefits they
may be able to access.
If you would like to attend please contact
Debbie Kilby on 0208 646 7515
REMEMBER THAT WE CAN OFFER A FREE
BENEFIT CHECK TO OUR CARERS EVERY
TUESDAY AT THE VESTRY HALL,
FOR MORE INFO PLEASE CONTACT DEBBIE
ON 0208 646 7515
WELCOME TO OUR NEW VOLUNTEER & TRUSTEES
Lesley Treadwell: I have just started working for Carers Support Merton as an office volunteer. My working
life started in the offices at London Transport and British Telecom. I have 3 grown up sons one of which has
special needs. After a long break bringing up my sons I went back to work as a receptionist for the NHS
followed by a GP surgery. I hope to gain more office experience at Carers Support Merton. In my spare time
I enjoy reading, keep fit and walking in the countryside.
Martin Faiers : Recently joined CSM as a Trustee and has a career background in mental health and social
care, and has worked as an independent training and development consultant in this field for a number of
years. He currently co-runs a volunteering project for people recovering from mental ill health in Richmond
upon Thames. Martin has a strong interest in carers’ issues both on a personal level and also having
undertaken a number of consultancy commissions on carers’ themes.
In his spare time Martin loves travel and strenuous walking. He is also a keen photographer, judges
photographic competitions, and co-edits an on-line photographic website.
Ann Creighton: I did a variety of jobs before training to be a primary school teacher. For some years I
combined bringing up children with a variety of community and political activities. Returning to full time
work, I worked for the HAPA which ran adventure playgrounds for children with disabilities, and then for
ten years with Prisoners Education Trust. This national trust is based in Mitcham and provides educational
grants for people in prison so they can study, mainly by distance learning. I am delighted to have become a
Trustee for Carers Support Merton as I have first hand knowledge of being a carer. My particular area of
interest is in services for those who care for people who live with mental distress.
General Election Manifesto Campaign
As the general election looms ever closer it is time to ensure that carers remain high on the political agenda, more
importantly perhaps is the need to influence the prospective parliamentary candidates who will be knocking on
doors looking for votes. This election will give us the highest number of new MPs that we have had in a very long
time. It is a real opportunity to get carers messages across to them and, if they get elected, ensure that they work on behalf of carers.
What is happening in the campaign?
1. Carers UK are putting together a policy manifesto for the election, telling politicians and
policy makers that it is time to support carers
2. Carers and those who support carers can sign a letter to the Prime Minister of the next
government calling on them to deliver a better deal for carers.
3. Carers can join the virtual protest on line.
In order to do this Carers UK set up a website which went live on the 1 st February, where carers
can upload pictures holding their messages for government. They will make sure that these
messages are seen by senior politicians from all parties, and by all parliamentary candidates.
You can access the website at http://carersuk.wordpress.com/ to download your photos.
Alternatively if you would like us to take you photo and upload them on to the website please give
Debbie a call on 0208 646 7515 to arrange a time to come along to the office.
You can also complete the online survey at http://www.surveymonkey.com/
carersmanifestosurvey to give your views on what policies you wish the next government to put to the top of the agenda in order support carers.
You can also download a full version of the policy manifesto, sign the letter to the Prime Minister or find more details of the virtual protest at
By taking part we can hopefully offer a better future for all carers.
NATIONAL CARER’S SUMMIT
November 25th 2010
Canary Wharf, London
Carers UK’s National Carers Summit is the UK’s most exciting event for carers. At 2009’s carers summit
politicians from the main parties faced a grilling under the watchful eye of GMTV’s John Stapelton. By
November 2010 a general election will have taken place and the next government will be in place. What
will they be doing for carers? Make a note of the date and more information will be available in the next
newsletter on how to book places.
RADAR Key Scheme
The National Key Scheme (NKS) offers independent access to disabled people to around 7,000
locked public toilets around the country. RADAR would like all providers of accessible toilets to keep
their toilets unlocked if at all possible. The NKS is suggested for use only if the provider concerned
has to keep the toilets locked to stop vandalism and misuse.
RADAR makes no profit in supplying keys but needs to make a small charge to cover the costs of supply (£3.50)
To obtain a RADAR key for the national Disabled Toilets Scheme contact the following address, stating disability
(proof of disability will be required) and that you need a key.
3 Robin Hood Lane
Or telephone RADAR’s head office on: 0207 250 3222
Free mobile calls for benefit claimants
The department of work and pensions (DWP) has announced
that from the 18th of January 2010 mobile phone network
companies such as 02, Orange, Tesco Mobile, Virgin
Mobile, T-Mobile, and Vodafone will no longer charge their
customers for calls to the department’s 0800 Benefit Claims Line.
Calls to claim benefits and state pension use 0800 numbers which are already
free to customers using BT land lines and mobiles. But previously people
calling 0800 numbers from other mobile phone providers were charged for
these calls. This recognises that currently 12% of UK house holds use only
mobile phones and do not have a land line.
Are you aged between 16-24 years old? Do you
look after someone with a learning disability, long
term illness, physical disability, etc?
You could be a
YOUNG ADULT CARER
We can provide support and advice around:
Education * Benefits * CV’s * Career’s advice
Social Activities * and much more….
For more information
020 8646 7515
Parent Support Group
Are you caring for a child with a disability?
Join us for half term fun this Summer
Eddie Catz (wimbledon)
Wednesday 2 nd June 2010 from 6pm – 8pm
We have exclusive use of the Eddie Catz play zone for this session
Come with the whole family and have some fun and food.
Thursday 3 rd June 2010 at 10:30 – 12:00
Why not come along and bring your children bowling at the new
David Lloyd for kids in Bushey Road, Raynes Park. At the same time
it is a great chance to catch up with other parents over a coffee
Give Shelley a call on 020 8646 7515 or email firstname.lastname@example.org to book your places.
20th April Parent Support coffee morning: 10am-12pm Vestry Hall
15th June Lunch and presentation by Dr Linda Jacobs 12.30-2.30 Vestry Hall
(Linda will be discussing how to deal with difficult behaviour)
The Family Fund helps families with severely disabled children and
young people have choices and the opportunity to enjoy ordinary life.
The family Fund give grants for things that make life easier and more enjoyable
for the disabled child, young person and their family, such as washing machines,
driving lessons, computers and holidays, which can help relieve the stress of
The Family Fund can consider an application if:
You live in England
You are the parent or carer of a severely disabled child or young person aged 17 or under.
Your household’s earned income before tax, excluding any overtime, is less than £23,000 per
year OR your income is entirely from benefits
You have less than £18,00 in savings
You have permanent residency in the UK and have lived her for six months
For more information Tel: 0845 1304542
or visit the website www.familyfund.org.uk
This month young William spoke out on national TV about his
caring responsibilities. The BBC visited him and his family at their
home and filmed footage of William caring for his mother and his
general duties around the home. It was a great opportunity to help
others around the world understand what a young carer is and just
how much of a responsibility they have. Williams mother called
everybody at Carers Support to say just how proud she is of him and
let us know all the support and texts he had been receiving from
friends and family. We here at Carers Support are very proud of
William and want to thank him and his family for being a part of this
and sharing their story. Well done William!
We have updated the newsletters image and
logo for Carers Support Merton but we
would like to update the image for young
Send in your idea for a new Shout Out logo
by the end of April and the chosen image will
win a DVD of their choice.
This year we would love our young carers to have
an easy life and join Mitcham’s Carnival parade
atop a lorry rather than on foot. Our only problem
is we don’t have a flatbed lorry! Do you know
anybody who could help and be prepared to drive
our young carers in the parade for us? We would
happily mention any business who helps in all our
advertising for carers week.
Please contact Rachelle on
0208 646 7515
For several weeks now we have been Running a
football and dance club at The Hub in Mitcham. This
has been fun for the young carers its been an
opportunity for them to either learn some street dance
routines or take part in football training and
technique learning. To their advantage on snowy
days they have been able to play in the fun challenge
zone in the building and race against one another. Its
been really enjoyable for all and we look forward to
future events with the young carers.
For comic relief some of
the young carers took an 8
hour cycle proficiency
course. This was 2 hours a
day bike riding around
Mitcham on local roads and
in Cannons car park. At the
end of the week the children
each received a Bike-Ability
certificate, and each enjoyed
a great experience.
Young Carers Trip to the
Natural History Museum
During the half term the young
carers took a trip to the Natural
History Museum, the children got to explore the museum and saw such
things a creepy crawlies, earthquake room, global warming and
erosion. They also got to take part in a magical hair workshop which
compared animal hairs with human hairs and the reasons why we have
hair. It was a fun educational day out that everybody enjoyed!
CSM SUPPORT GROUPS
Carers Coffee Afternoon– on the 1st Thursday of every month. Open to female
carers, held at Mitcham Community Centre from 1.30pm to 4pm. There is a regular speaker
and a chance for tea and a chat. Contact Susan Bowman for more information.
Men’s Support Group - On the 3rd Thursday of every month 1.30pm to 4.00pm.
Held at Hillside Evangelical Church, Worple Road, Wimbledon. A speaker or activity, plus time to socialise
with other male carers. Contact Susan Bowman for more info.
Young Carers Clubs - Clubs, day trips and workshops for 5 - 18 year olds. Referral only. Contact
Hazel Daniell for details.
Carers Café Mental Health Support Group -
Evening Groups are held on the 3rd Tuesday of every month, from 6.30pm to 9.00pm at the Lantern Café in
Raynes Park. (20th April & 18th May) Daytime Group held at the Vestry Hall once a month on a Friday 12.30-
3.00.(30th April & 4th June )
For more details and dates, contact CSM on 020 8646 7515.
Events for the Summer
Please see enclosed flyers for details of events for the Summer Season this Year
**** STOP PRESS *****
ANNUAL THAMES WALK 13th JUNE - Please contact Debbie on 0208 669 1216 if you would like to take part.
Chief Executive Officer
Adult Services Manager
Mental Health Carers
Carers of Older People
Family Support Workers
Adult Activities Co-ordinator
Carers in Employment Worker
Young Carers Project
Young Carers Youth worker
Young Carers Assessment &
If you are currently sent Carers News and the details we hold for you are incorrect or have changed, or you would like to
stop receiving the newsletter, please contact us.
Carers Support Merton
The Vestry Hall
Tel: 020 8646 7515
Fax:020 8646 7192
Carers Support Merton is a Company Limited by Guarantee (England) Reg No. 4164966 Registered Charity No: 1085761 registered Office as above
OUR VISION IS:
We want unpaid carers of all ages to have real choices to improve their quality of life and to receive the
respect, support and recognition they deserve.