FREE COMPUTER COURSE
FOR CARERS AT
POLLARDS HILL LIBRARY.
Once again the library will be running
it‘s popular computer course for
carers. The course is scheduled to
start on Thursday 8th of September
but may be subject to change. If you are interested in
attending please contact Debbie Kilby at
the CSM office and she will pass your
details to the library who will contact you
with further information.
DO YOU SPEAK ANOTHER LANGUAGE?
We are looking for volunteers who can speak the
following languages to help us with interpreting
and providing peer support at groups and
activities as well as advice situations.
Urdu, Tamil, Bengali, Gujarati,
Arabic, or any other language
If you can help please call Karin Sensier
0208 646 7515
Did you know that the government defines domestic violence
as “any incident of threatening behaviour, violence or abuse
(psychological, physical, sexual, financial or emotional)
between two adults who are or have been intimate partners
or family members, regardless of gender or sexuality!!
CSM would like to raise awareness about domestic violence
and how carers are affected.
If you would like to speak to someone in confidence please
Donna Perkins on 0208 646 7515
Help raise funds for Carers Support Merton
Strawberry & Champagne Pudding
An indulgent summery sponge, wild
strawberries and Marc de Champagne - takes
the sponge pudding to new regal heights.
Just needs cream to serve - and maybe a
glass of fizz! Was £6.00
Citrus, Honey and Almond Pudding.
Rich buttery textured sponge studded with flaked almond
and with fresh citrus zest poached in honey.
Fresh orange and lemon juice, orange
liqueur and calvados add their magic to this
soft, subtle pudding. Was £5.50
Triple Chocolate Pudding.
This pudding is as chocolately as it can
possibly be. It's packed with melted dark
fine French cocoa
powder, chocolate SOLD OUT chips, chocolate
liqueur and a good
slosh of brandy.
Puddings now available at just
Available from CSM office at the Vestry Hall
Do you care for a partner that receives a personal
Would you like to take part in a research project? The Carers
Federation, a Nottingham-based charity, would like to speak
to carers that are married to or living with a partner who has
a physical disability, and whose partner is in receipt of a
personal budget to help pay for their social care costs. The
aim of the research project is to find out how the lives of
carers may be changing as the personalisation agenda
progresses. All participants receive a £10 High Street
voucher. For further information, please call Dr Emma
Richardson, Research Development Worker at Carers
Federation, on 0115 962 9328, e-mail
firstname.lastname@example.org, or visit http://
TELL YOUR STORY in Cares Support
Merton’s ANNUAL REVIEW
We are looking for carers who can clearly
demonstrate the difference that CSM has
made in their lives and who would be happy
to feature in a ―60 second‖ interview (which will of
course take a good bit longer than 60 seconds!) in
our annual review. You would need to be happy to
have a photo in there ideally – even more ideally with
the person you care for.
If you think you may be able to help or would like
more information please contact Debbie Kilby.
or telephone 0208 646 7515
Do you love Avon? Debbie
our office administrator has
just become a representative
and is donating 10% of her
profits from carers orders to CSM. Avon have
some fantastic products at reasonable offers as
well as the chance to receive some great free gifts.
If you would like to receive an Avon brochure from
her please either email Debbie@csmerton.org or
telephone at carers support on 0208 646 7515.
All orders will be delivered to the CSM office at
Vestry Hall for collection. Postage can be arranged
Promoting Psychological and Emotional
Living Well as a Carer: Overcoming low mood, guilt and stress
Following our popular July workshop - a two-day short course
On 1 st and 8 th September 10.30-1.00 at Vestry Hall
Guided by an understanding and experienced therapist from Sutton and Merton IAPT, you will
learn some techniques for relaxation, mindfulness and meditation that can really make a
difference to everyday life. Please contact Debbie Kilby on 020 8646 7515 or email
Debbie@csmerton.org to book your place.
ARE YOU LIVING WITH A LONG-TERM HEALTH CONDITION?
What can IAPT do for people with a physical health condition and their carers?
Our new Living Positively with Healthcare Conditions workshops will promote coping skills,
supporting people and their carers together, to manage pain and health issues and stay
more well. If you are dealing with ARTHRITIS, DIABETES OR OTHER LONG-TERM
CONDITIONS please come to our FOCUS GROUP and tell us what you most need
support with, so that we can design the workshops around the most important issues.
MONDAY 26 SEPTEMBER in the Meeting Room at VESTRY HALL
To book , please contact Debbie Kilby on 020 8646 7515 or email Debbie@csmerton.org to
request further information.
Self-Confidence isn’t always easy Two IAPT courses coming up:
Having the right tools can help you think differently, boost confidence, lift mood and improve your life.
Course One at Raynes Park Library Hall:
6 Aug 9.30-11.00 (Introduction) / 13 Aug 9.30-4.30 (Workshop) / 10 Sept 9.30-11.30 (Follow-up)
Course Two at Sutton Carers Centre: 17 Sept (Workshop) and 15 October (Follow-up). Both of these
workshops are open to people who live in the Sutton and Merton areas. Call 0800 032 4207 for info and
booking direct with IAPT. Would you like to see self-confidence courses developed specifically for carers
at CSM? Please let us have your feedback from these courses and let us know how we can help make
them even more useful for you, by giving us your contact details on the slip below or by email.
HOW DO YOU SLEEP? We have asked our IAPT partners to develop a workshop on
sleep management for carers, because so many of you tell us about difficulty sleeping.
We’ve had considerable interest but we need to know what you most want help with.
Please tick and return slip, or email email@example.com ZZZzzzzzz! Is it hard to get to sleep?
Do you wake often? Are you interested in support with sleep techniques?
Optional : Name/Contact details -------------------------------------------------------------------------------
At CSM we understand how tough life can be as a carer, no matter how well you and the person you care for manage your
situation. For more information about our partnership with IAPT, or to enquire about referral as an individual to their service,
ask any member of our staff with whom you are already in touch – or contact Sue Batley. Tel 020 8646 7515 Email
firstname.lastname@example.org We will be pleased to help.
Are you caring for someone who experiences mental health problems?
You are warmly invited to attend a special event for mental health carers:
Shifting the Balance Between Inpatient and Community
Mental Health Services in Merton and Sutton
In the light of recent changes to inpatient services within the Trust, an
opportunity for carers to hear about arrangements for inpatient and
community mental health services and discuss their views
Tuesday 16 August 2011 from 5.30 – 7.00 p.m.
At Vestry Hall (in the training hall)
Mark Clenaghan, Sutton and Merton Service Director, South West London&
St.George’s Mental Health NHS Trust
Mark Robertson, Commissioning Manager, Sutton and Merton Team NHS
South West London
To book /receive the agenda please contact Debbie Kilby on 020 8646 7515 or email Debbie@csmerton.org
For carers of adults with mental health problems
At The Lantern Café,
Raynes Park Methodist Church, Worple Road, Raynes
on Tuesday 20 September 2011 from 6.30 – 9.00p.m.
We will be joined from 7-8 p.m. by Patrick Bull, Safeguarding Adults
Lead (Trustwide), South West London and St Georges Mental
Health NHS Trust.
Patrick writes that he would like to give a “short presentation on my role and new
developments followed by Q&A. Also, I am keen to hear from carers about their experience
of the safeguarding adults process. I would like to use their feedback to inform safeguarding
adults service developments on an ongoing basis, if possible, so could we consider how to do
Many carers express concern about safeguarding issues and I hope you’ll
come along and take the opportunity to meet and talk with Patrick.
The Café is continuing to flourish and it’s great to see you as carers, enjoying the social atmosphere and a brief respite.
There’ll be a hot or cold snack as well as tea, coffee, soft drinks and sweet things to tempt you, in pretty café style
surroundings. No need to cook before you come – let us spoil you for once! We still offer individual or group support and
we’re happy to take up any concerns you raise as mental health carers. Suggested donation £2-3 per person.
Join us and meet other carers in a supportive environment – we look forward to
your company. Please see dates of all our Autumn Cafes (monthly on Tues evening
and Friday lunchtime) in this issue – and remember, there are no Cafes in August.
How to get there: The Lantern Café is ideally and centrally situated on a well-lit main road with unrestricted and free parking in
surrounding roads from 6.30p.m. Coming by bus? It couldn’t be easier – Bus Routes 200, 131 and 57 stop right outside the Café – just
alight and walk in! Or coming from Morden, Bus Routes 163 and 152 - alight near Raynes Park Library – a few minutes’ stroll will bring you
through the Arch to Raynes Park High Street and around the corner into Worple Road, where you will see the Church at the top end of the
CARERS WEEK 2011
The week started very well with CSM Adult Team and Young carers both
hosting a stall at the Mitcham Carnival. As always it was lots of fun and
helped raise awareness and funds for us.
Monday we launched our
Carers DVD for
professionals which was attended by Gilli Lewis-
Lavender the Mayor of Merton. The DVD features
six of out carers talking about the way there caring
roles affected their every day lives and some of the
things that they would like to help make life a little
easier. The launch of our DVD will help to support
carers by targeting professionals and help them
recognise the needs of carers. Many professionals
attended the showing and were extremely
impressed by the film
Wednesday, along with Merton Mencap we invited
carers of adults with learning disabilities to join us
On Sunday two of our Carers walked the
Annual Thames Walk in pouring rain and
managed to raise a whopping £280.00 in
sponsorship for us. A huge thank you goes to Linda and Terry West.
Terry has written a fantastic poem about their experience which you
can view on our new look website www.csmerton.org
(Left to right) Lewis Sholders (carer) Gilly Lewis Lavender (Mayor
of Merton) Julie Carter, Samantha Dadd, Jack Dadd (carers)
Jennie Chapman (CEO CSM)
for a picnic and have the chance to learn more about our partnership and ways both
organisations can help in their caring role.
Thursday we hosted a ‘Time for you Day’, giving the chance for those who attended to take some
time out to enjoy some free and subsidised therapies as well as having an all important health
check. Carers then browsed our craft stalls and took time to read the days papers while enjoying a
cuppa and cake at our café.
We would like to thank the following stallholders and therapists who came along and gave
their time on the day.
Vivienne Clark- Beautiful handmade jewellery— You can see Vivienne at many of our events selling her
jewellery. For more information contact her direct on 0208 542 2429 or email email@example.com
Lyn Williams—Reflexology—Contact Lyn on 07787 362653 or email firstname.lastname@example.org quote Carers
Support Merton for a special rate on your first appointment.
Paul Murphy—Shiatzu—Book a session on Wednesdays at the CSM office
Michelle Asantewa—Nubia Pamper A fantastic range of natural body care products. Visit Michelle at
Merton Abbey Mills or email email@example.com or tel 07950 308033
Alpa Amin - Aroma Therapy—Indian head Massage and yoga—for more information call 07877 467872
Joanna Wathen-Jones—Healing Arts For mind body and Soul. 07768901167 email firstname.lastname@example.org
Jan Carslake—Time For Healing— Crystals and Bach Flowers 07773 516829 email
email@example.com– Come to our Women's Group on 1st September to find out more about this
Lucy Nicholson—Travelling Beauty—Offers fantastic manicures and facials— www.travellingbeauty.co.uk
or 07824 832492
Jenni Moore—Reiki—Book your treatment at CSM on Thursdays
Heather Finlay— My Secret Kitchen—great range of food product—Heatherinlay@aol.com
Alexa Beauty—Henna and Threading 07400 754235 or 0208 648 9830
Goodbye to James
James has been working with
Carers Support Merton for over 6
months as part of the governments
‗Future Jobs Fund‘ programme. He
has now completed his time with
us and leaves at the end of July.
We are all going to miss James as
he has been a fantastic member of
the team, helping us with all our IT
queries, working on our new database and building our
new website. We are very pleased for him as he has
secured a job in IT building new websites and wish him
lots of luck for his future.
I have enjoyed my time here very much at CSM, it’s been a
great experience, and I am very thankful for the opportunity
to work here. I will miss everyone here. I have learnt a lot
from the training courses I have helped on and am very
thankful for that. I thank everyone at CSM, its been great
getting to know everyone.
Sometimes it’s hard to keep going when you’re a
If you are caring for someone it can be hard to think about
your own needs. You may have a specific issue or immediate
problem to work with, or want to think about your feelings
Our Counselling Service can provide the structure and
reflective space you need. You will be offered an initial
assessment meeting with the counsellor, to discuss your
needs and whether counselling is right for you, followed by
regular and confidential sessions. You can make a positive
difference to your life as a carer by taking the chance to share
your concerns and experiences and make sense of them. If
you would like to talk, get in touch! Please contact Susan
Bowman to request a booking: 020 8646 7515 Email
All our counsellors are on recognised training courses that
comply with the BACP Code of Ethics and Practice. We will
provide further details and discuss our Counselling Agreement
with you at your initial session.
FREE HEALTH CHECKS FOR CARERS
We know you are looking after someone,
Are you looking after
CSM working in partnership
with the Wilson Health
Keep an eye on your own
wellbeing by asking us to arrange a simple, quick
and non-invasive health check at the Wilson
hospital for you. Just ask our staff to refer you or
email us at firstname.lastname@example.org
Your mini guide to events, groups and
activities run by Carers Support Merton
Regular Events/Drop Ins
1st Thursday of every month
3rd Thursday of every month
Mental Health Carers Café
Are You Looking After Someone with a Mental
Health Problem, Drug or Alcohol Problem, or a
person with Dementia?
Come along to our Friday lunchtime café from 12:30-
3:00pm at the Vestry Hall:
Dates: 9th September: 7th October: 4th October; 2nd
Tuesday evening at The Lantern Café, Raynes Park
Methodist Church, Worple Road, SW20 6:30-9pm
Dates: 20th September, 18th October: 15th November
Dementia Café in partnership with the Alzheimers
Please contact Shelley on 0208 646 7515 for more
MACS - For carers affected by substance misuse.
(If you have not attended before please contact us
prior to doing so) 1st Monday of every month
Young Carers Clubs
Speak to our Young Carers office for more information
Family Picnic in the Park!
15th August Carshalton Park
Relaxation Drop In at the Wimbledon Guild
12th Sept, 10th October, 14th November 2:30-4:30
Special Event for Mental Health Carers
With Mark Clenaghan—A discussion about
arrangements for in patients and community mental
Tues 16th August 5.30-7.00pm
Self Directed Support—Peer Group
Thurs 29th September 10.00am—12:30-pm
Living Well as a Carer
1st & 8th September 10:30—1:00pm
Living with a long Term Health Condition—Focus
Monday 26th September
For information about any of these events
please contact the CSM office on 0208 646
7515 or email email@example.com
At The Wimbledon Guild
Topics will include:-
Relaxation and Meditation techniques
Access to information
Space to take part and share your journey
Positive steps to reduce your stress
We are delighted to be working in Partnership with Wimbledon Guild. You are
welcome to Participate in all 3 unique sessions or come along for 1 session.
12 th September 2011
10 th October 2011
14 th November 2011
Time: 2:30 – 4.30
Drake House, Training Room, 44 St. George‘s Rd SW19 4ED (just behind the
Wimbledon Guild‘s main building on Worple Rd- or ask at WG reception)
Suggested donation to cover refreshments & materials of £2-£3
For more information please contact Shelley at CSM
Tel: 020 8646 7515
Merton‘s festival for the over-fifties is back in September. There are plenty of old
favourites from previous years, including the International Food Fair and
Talkin‘ ‗Bout my Generation, a whole day of valuable information and fun plus
lunch and a disco, but there are also new groups for you to investigate, new activities for you to try
out and new places to visit. Carers Support Merton is organizing a coach trip to Canterbury on
Thursday 8 September. The bright yellow brochures with the smiley faces are available from all
libraries and community centres, Vestry Hall, or from AgeUK Merton. The brochure gives you full
details of how to book for every event. But hurry – booking opened on 26 July and some events get
sold out very quickly.
GOT ONE OF THESE?
Parenting can be tough……
So can being a kid!
The Incredible Years course can teach
you new and different ways to help your
child feel good about themselves, to help them make and
keep friends, to enjoy and achieve in school and improve
The 12 week course is free, refreshments are included
and is open to all parents and carers in Merton.
To find out more and the nearest venue for your
convenience please contact LB Merton direct on:-
Telephone: 020 8274 4901
And ask for information about Sure Start centres.
Do you Care for someone with
an Eating Disorder?
2 DAY CARERS’ WORKSHOP
Run by the Princes Royal Trust for Carers
Saturday 17 th September and Saturday 1 st October
Time: 9.30am - 4.30pm
Venue: Park Crescent Conference Centre,
International Students House
229 Great Portland Street London, W1W 5PN
To assist carers in their role of looking after
someone eith an eating disorder
Introducing them to new skills, giving them
information and increasing their confidence.
Cost per Person £80.00
Earlybird bookings before 16th August £60.00
For a Booking form and further information.
Please contact Debbie at CSM
0208 646 7515
Dementia Choice and Control
Finding practical solutions:
An event to explore Advocacy and Personalisation
VoiceAbility, one of the leading Advocacy organisations in the
country, is holding an event to explore practical solutions for making
personalisation and advocacy work for you.
When: Thursday 11 th August 2011
Time: 10am – 2.30pm
Where: The Vestry Hall, London Road, Mitcham, CR4 3UD
Lunch is included
Are you a person with dementia?
Do you provide support to a person with dementia?
Have you heard about ‗Personalisation‘ or ‗Self Directed Support‘
—The new way your social care needs are met by your local
authority, but don‘t know what it means for you?
Have you heard about Advocacy?
Do you know that both can give you choice and control in
planning your future support needs?
Do you want to know how both could improve your quality of life?
If you would like answers to any of these questions Voice Ability
has the event for you!
If you would like to attend or are interested in finding out more
contact April Clifford on 0208 330 6644
or email firstname.lastname@example.org:
Carers Support Merton invites
all carers who are using or
thinking of using SDS (Self
Directed Support) via
Personal Budgets to the
launch of Merton‘s own
SDS Peer Support Group
Thursday 29th September
10.00am – 12.30pm
At the Vestry Hall
Self Directed Support
If you‘d like more information
about the meeting, or to book
your place, please contact:
Tel: 020 8646 7515
Interview with Merton Mencap’s Carers Community Adviser – Lisa Gallacher
Name: Lisa Gallacher
Job Title: Carers Community Adviser for Merton Mencap
Tell us a bit about yourself?
I am qualified social worker and I have worked in this capacity for older people in
Merton. I joined Merton Mencap in 2008 and I thoroughly enjoy my job meeting carers.
In my spare time, I like to keep fit, cook, read and walk my dog, Eddie, in the park every
day. I am also a carer for someone in my family, so I have some understanding of the
role carers play and the challenges they face.
What is the purpose of your job?
I support carers of adults with a learning disability in their caring role. The main part of my job are as follows:-
Undertaking carers assessments on referral from Merton‘s team for people with learning disabilities
Organising and running a workshop or outing for carers once a month, in collaboration with Carers Support Merton.
Applying for grants for carers
Running a bi-monthly carers surgery
Signposting carers onto other organisations who may be able to help them
Supporting the Carers Partnership Group every month
Why should people join Merton Mencap’s carers group?
Our group is for carers of adults with a learning disability, who are lifelong carers. Our carers always seem to have a
good time, meeting up and chatting together and undertaking something they may not otherwise have the opportunity
to do. We usually meet on the last Friday of the month and activities run from 10am-3pm. Everyone is welcome and
no referral is needed from social services. Just contact me on 020 8687 4657.
Our outings have included visits to the House of Commons and Lords, London Wetland Centre, Tower Bridge,
Polesdon Lacey, Pilates, Wisley Gardens, Christmas markets and Pamper days.
What do carers say about Merton Mencap’s carers group?
The carers are always telling me how much they enjoy our carers group outings but don‘t take my word for it – here are
some of their comments:-
“This was really fascinating. Another superb outing idea for us who hardly go anywhere anymore. Thank you.”
“A wonderful day out and great care from the Staff.”
“A great day out. Gave us time to chat with other carers. Thank you.”
“What a trip! Thank you very much for giving us a lovely time and pleasure. Mrs P enjoyed very much”
“I enjoyed my visit today. A big thank you. You put a smile on my face.”
“Good to meet up with friends, to have a laugh and chat. Many, many thanks.”
How do people access your service?
If you would like an assessment of your needs, as a carer, contact Merton‘s Team for People with Learning Disabilities
on 020 8545 4529 who may refer to me. For any other service I provide, just get in touch with me directly on 020 8687
4657 and email@example.com
Merton Mencap summer celebration
Thank you to everyone who came to our summer celebration on Sunday 25 July at the Acacia Intergenerational Centre
in Mitcham. We had a super attendance (179 people!) so thank you to everyone for supporting our charity. We hope
you had a great time.
MERTON MENCAP NEWS
To book a place, or download a booking form from the home page of the
Merton Mencap web site (www.mertonmencap.org.uk)
Learning Disability Week, 20-26 June: campaigning against disability hate crime
Merton Mencap knows that many people with a learning disability and their carers have been victims of hate crime. We
want to address this in Merton. Therefore, we are working with national Mencap to promote the Stand by Me campaign
in Merton. We recently met with officers from Merton‘s community police team to raise awareness of disability hate
crime and we are promoting the ten promises of the Stand by me campaign, below.
On Saturday 25 June, during Learning Disability Week, we also held a sporting event at the HUB in Mitcham involving
our Merton Mencap Transition Club and football team, Sutton Mencap footballers and local police and community
support officers, to promote our work and campaign. Thank you to everyone who took part.
The ten Stand by Me promises which we are promoting to the local police are:-
1. Make sure that information is available and presented in a suitable form
2. Get better evidence and increase convictions by allowing more time for interviews, particularly where the
victim has difficulty communicating
3. Understand how to identify if someone has a learning disability
4. Listen to, respect and involve families, carers and support staff of disabled people
5. Challenge discriminatory attitudes and language among fellow officers
6. Ensure that victims are kept up to date with the progress of the case once they have reported a crime
7. Recognise that disability hate crime is as harmful as other types of hate crime
8. Don’t label disability hate crime as antisocial behaviour – identify the crime and deal with it
9. Hold regular beat meetings and ensure they are open to disabled people
10. Display the Stand by me promises where everyone can see them
Many thanks to all the local people who have signed our local Stand by Me petition. Please contact us if you would like
to add your name to the petition. We will provide more news on our progress in the next newsletter..
Merton Mencap’s evaluation of carers’ assessments
This year, we wrote to all carers who have received a carers assessment from us, requesting feedback about our
service. This will help us to make any improvements to our service. We have received a great response and we are
currently collating these responses, which we will report in this newsletter next month.
If you have not received a letter from us and would like to have your say, please contact Andy Whittington at the Merton
MERTON MENCAP CONTACT DETAILS:-
Merton Mencap is a local, registered charity which provides services for children, young people and adults with a
learning disability and their family carers living in Merton. We are affiliated to the national Mencap Society, which
reflects our shared values.
Main office - for all enquiries between 9am and 5pm, Monday- Friday: 020 8646 0965 and email at
Lisa Gallacher, Carers Community Advisor - for enquiries relating to our services for carers of adults: 020 8687
4657 and firstname.lastname@example.org
Projects Manager (adults) – for enquiries about our services for adults with a learning disability: 020 8646
0965 and email at email@example.com
The Carers Support Merton Team
FOR YOUR DIARY
This years Christmas Fair is being held on Thursday 1st December at the Vestry Hall —If you are
interested in having a stall please contact Debbie for more information —more details will follow in the
REMEMBER—Not to buy your puddings in advance of Christmas as we will be selling our fabulous puddings which will
be available from October.
We will also be selling Christmas Cards in support of CSM—full details and order forms in your next newsletter.
Carers Support Merton
The Vestry Hall
Tel: 020 8646 7515
Merton is a Company
Limited by Guarantee
(England) Reg No.
Charity No: 1085761
Carers Support Merton values and listens to unpaid carers of all ages from our diverse community and
provides high quality services and advice .
OUR VISION IS:
We want unpaid carers of all ages to have real choices to improve their quality of life and to receive the
respect, support and recognition they deserve.