Haldimand County

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Table of Contents - Haldimand County

Haldimand County

DETACHMENT


OPP Strategic Plan

2011-2013

VISION:

MISSION:

Safe Communities… A Secure Ontario

Policing excellence through our people,

our work and our relationships.

PUBLIC SAFETY

RELATIONSHIPS

WORKFORCE

EFFECTIVENESS

GOALS

Excellence in the delivery

of core police services through

Intelligence-Led Policing.

Strong, effective partnerships

with our communities,

stakeholders and colleagues.

A sustainable pool

of members with expertise,

pride and dedication.

Demonstrated efficiency and

effectiveness operating in an

increasingly complex and

challenging policing environment.

STRATEGIES

1. Crime prevention and reduced

victimization in our communities.

2. Investigative excellence through

Intelligence-Led Policing.

3. Excellence in the response to and

management of major investigations,

critical incidents and emergencies.

4. Save lives and reduce crime on our

highways, waterways and trails.

1. Develop and implement a coordinated

approach to internal communications.

2. Focus external communications to

increase awareness of the OPP’s

mandate, to our communities and

stakeholders.

3. Advocate for and support sustainable

First Nations policing and safe

communities.

1. Support and enable continuous

training, learning and development

opportunities for our employees.

2. Foster a culture of recognition and

accountability through meaningful

performance management.

3. Promote a healthy workforce and

healthy workplaces.

1. Enhance information management

with technology.

2. Effective financial management and

fiscal accountability.

3. Embed environmental responsibility

into our culture and our business

practices.

4. Continue to modernize equipment for

all employees.

• Crime Abatement Strategy statistics.

• OPP Community Satisfaction Survey results.

• OPS Employee Engagement survey results.

• Uniform workload statistics.

INDICATORS

• Crime and traffic statistics.

• Street checks.

• Major investigation debriefings.

• Major event evaluations.

• Framework for Police Preparedness for

• Ontario Public Service (OPS) Employee

Engagement survey results.

• Training opportunities provided to

First Nations police services.

• OPP member survey.

• E-Learning statistics.

• Human resource data systems.

• Financial training opportunities.

• Response to various inquests, inquiries and audits.

• Integration of technology systems.

• Infrastructure projects that meet environmental

standards.

Aboriginal Critical Incidents application.

OPP VALUES: PROFESSIONALISM • ACCOUNTABILITY • DIVERSITY • RESPECT • EXCELLENCE • LEADERSHIP


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

Table of Contents

Page

A Message from the Detachment Commander 2

Haldimand County Environmental Scan 3

Community/Stakeholder/Partner Consultations 6

Strategic Plan Strategies 7

2011-2013 Business Plan (Year 1) 8

Safe Communities – A Secure Ontario 1


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

A Message from the Detachment Commander

This 2011 business plan outlines the broader goals of the Haldimand Police Services Board, Community

and Haldimand Ontario Provincial Police (OPP) Detachment; all have worked in partnership to develop

this plan. I continue to believe that the buttress of a safe community, which includes an increased quality

of life, comes when there is a supported collaboration between the police and community. This

collaboration focuses on working together to identify and resolve local community problems and issues

and implementing measures to prevent their re-occurrence.

The foundation of a safe and secure community is built upon localized interaction between the

communities, politicians and police. Community safety and security is not kept primarily by the police, as

necessary as we are; but rather public peace is more or less maintained through a sophisticated array of

principles and other voluntary controls that communities place upon themselves. We, as police are only

part of the solution, and thus, share with the community, the total responsibility of public peace, safety,

security and quality of life. A success reflecting the latter is a significant drop in fatal and other collisions

in 2010. Public education through the media supported with the “Strict is Fair” and “Drive Wise” initiatives

deserve some of the accolades, however, the most important success factor I believe is that the

community seems to “get it”. In other words, they, the community members themselves, are having the conversations about the

impact of excess speed, distractions and drinking and driving on their community and their family. The success of the traffic collision

reduction seems to be that community members are, themselves, responding to the tragic consequences of traffic collisions by

obeying traffic laws to arrive safely at their destination.

Police visibility continues to underpin our policing strategy in Haldimand County. Foot patrol and bicycle patrol have been significant

components of this strategy and as a detachment we continue to get out of our police vehicles and “walk the beat”. Last year we saw

the delivery of two All-Terrain Vehicles (ATV’s) to support policing activities in Haldimand. The ATV’s have been utilized in a variety

of situations both proactively and reactively, with amazing success. We attribute saving the life of at least one community member to

the utilization of these machines. As a result of the success witnessed, we plan to continue utilizing these vehicles in a variety of

situations in 2011.

As the senior OPP officer in Haldimand County, I commit to continuing the provision of clear, decisive and strong police leadership to

the Haldimand County Detachment. We, as a policing presence and part of this community, will continue to participate in local

events that provide for the betterment of the community, particularly assisting those that may be disadvantaged.

Without exception I am humbled to provide pubic service to Haldimand County and as Detachment Commander, remain proud of our

detachment members and their accomplishments. I look forward to continued success in 2011.

John Periversoff

Haldimand County Detachment Commander

Safe Communities – A Secure Ontario 2


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

CRIME AND TRAFFIC TRENDS:

Haldimand County Environmental Scan

Crime rates for the majority of community safety offences in 2010 decreased as compared to 2009. Of note were break and enter

offences which decreased by 18% from 221 to 182. Other notable decreases were noted with assaults decreasing by 12%, and

vehicle theft for a second straight year decreasing by 16% largely due to a special project to address this issue. General thefts also

decreased by 16% and frauds were significantly reduced by 27%. Of concern were the number of sex related incidents which

increased by 45% from 24 to 35, while the other increase was incidents of mischief which increased by 4% from 517 to 534.

Investigative analysis has revealed that many of these offences are committed by persons with a criminal history, and they are

frequently on some form of judicial release. The Intelligence-Led Policing - Crime Abatement Strategy (ILP-CAS) is a proactive

initiative to ensure that persons who are on conditions imposed by the courts are complying with these conditions. Jurisdictions

where this program has been implemented have seen significant decreases in their crime rates and Haldimand hopes to have similar

success.

Haldimand County experienced a reduction in motor vehicle collisions (MVC) for the third straight year in 2010. Our goal of reducing

fatal collisions was met with dramatic results, five in 2010 compared to 10 in 2009. It remains tragic that we lost five community

members in preventable collisions. Provincial Highways 3 and 6 are our main roadways, bringing ever-increasing truck traffic

through the county headed to the industrial park at Nanticoke, where corporations such as Imperial Oil and Ontario Power

Generation have large facilities, employing thousands. The growing tourism industry in Haldimand, brings in approximately 600,000

people, contributes to increased traffic and related crowd control concerns. Events at either of our two racetracks routinely bring

thousands of people to the area. The “Friday the 13 th “events in Port Dover cause significant traffic congestion problems in

Hagersville and Jarvis.

During the summer months, our provincial parks, campgrounds and recreational areas are filled to capacity. The cottage areas along

Lake Erie are seeing rejuvenation, as people from the cities take advantage of their relatively low cost, proximity to home, and

access to Lake Erie. Boaters and anglers are discovering the world-class fishing available in the Grand River and the excellent

facilities available at area marinas.

There has been an exponential growth in the use of ATV’s in our area. Once thought of as a farm utility vehicle, or a hunter’s tool,

the ATV is now primarily a recreational vehicle that, unlike a snowmobile, can be used 12 months a year. The Haldimand-Norfolk

ATV Safety Alliance continues to provide excellent ATV education to young people, which has yielded positive results. Haldimand

County Detachment acquired two ATV’s in 2010 which provided outstanding service to the County and are directly responsible for

saving the life of at least one of our community members.

Safe Communities – A Secure Ontario 3


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

DEMOGRAPHICAL / SOCIAL / CULTURAL ENVIRONMENT:

Haldimand County’s 1,252 square kilometers lies on the north shore of Lake Erie. Niagara Region borders us to the east and Norfolk

County to the west. To the northeast lies the city of Hamilton, where many of our almost 46,796 residents work and shop. The

Greater Toronto Area, and its millions of people, is less than an hour’s drive northeast of Haldimand County.

Due to Haldimand’s agricultural heritage 53% of our total population still live in rural areas, with the remainder living in and around

one of our five “urban” areas: Caledonia (9,600), Dunnville (5,600), Hagersville (2,550), Cayuga (1,650), Jarvis (1,450), and

Townsend (924).

Young people make up approximately 16% of our population, while approximately 17% are seniors. Both groups have specific and

unique needs from community agencies, including the police. Local business owners and residents of our towns are concerned

about youth loitering and causing mischief. Older people, especially in our rural areas, are concerned about break and enters and

fraud. Elder abuse has also become more prevalent as our population ages.

We have four high schools in our communities: Hagersville, Cayuga, Caledonia and Dunnville. Our principals and teachers,

particularly at the high school level, feel it vitally important for police to have a consistent, positive presence in our schools.

Haldimand County borders Six Nations of the Grand River Territory, as well as the Mississaugas of the New Credit First Nation, so

the Aboriginal culture is very prevalent in this community.

In the coming years, the OPP will prepare to respond appropriately and effectively to its changing communities.

• By the year 2021, it is estimated that 19% of Canada’s population will be greater than 65 years of age.

• Birth rates in Canada are falling below replacement levels – except in Aboriginal communities, where they are the highest in the

country.

• The population of visible minorities continues to increase – by the end of 2016, visible minorities will constitute 20% of the

population of Canada.

Safe Communities – A Secure Ontario 4


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

POLITICAL ENVIRONMENT:

The municipal government election this past year resulted in changes to the municipal council and Mayoral seat. The provincial

government will hold its election this fall. An increased focus on road safety has resulted from new legislation targeting aggressive

driving, street racing and increased penalties associated to impaired driving offences. This renewed focus on road safety will

continue to be supported by all Detachment members, striving to maintain a high level of visibility throughout all of our communities.

ECONOMIC ENVIRONMENT:

Haldimand County is facing several economic challenges including the closing of a major industry in Dunnville. The closing of this

major industry has had an impact upon local employment and related economic spin off. During these difficult economic times, it is

paramount that the OPP ensures that it continues to provide effective service delivery within its funding envelope. This will present

numerous challenges as there is a direct correlation between economic downturns and an increased demand for our services.

ORGANIZATIONAL ENVIRONMENT:

The OPP, as an organization, continues with the strategic plan for 2011-2013, which reflects our values of professionalism,

accountability, diversity, respect, excellence and leadership. This over arching strategic plan determines direction, in part, from a

corporate level on how the Haldimand County Detachment provides service to the community. A renewed commitment to road

safety and the strategic delivery of related enforcement efforts is included.

Safe Communities – A Secure Ontario 5


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

Community/Stakeholder/Partner Consultations

The OPP is committed to working in partnership with the communities we serve. We strive to provide effective and efficient services

that address local needs, while fulfilling our provincial mandate for policing. During the development of this business plan, efforts

were made to engage in discussions with our local community representatives to jointly determine key priority areas that need to be

addressed.

The following groups and agencies were consulted through special, individual and community meetings:

Haldimand County Police Services Board.

Haldimand County Council, Chief Administrative Officer and General Manager.

• Chief of the Mississaugas of the New Credit First Nation.

Haldimand County Crown Attorneys.

Haldimand County Emergency Services Manager.

Haldimand Secondary School Principals.

• Victim Services of Haldimand-Norfolk.

Haldimand County By-law Enforcement.

Haldimand Norfolk Resource Education and Counseling Help (REACH).

• Community Service Organizations.

• Community Policing Committees (CPC) of Haldimand County.

The key issues identified through the community consultation process continue to be:

1. Highway safety - speeding in particular.

2. Youth issues - particularly mischief.

3. Police visibility - foot patrol.

4. Drugs.

5. ATV / motorized snow vehicle (MSV) enforcement.

Safe Communities – A Secure Ontario 6


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

Strategic Plan Strategies

Strategy Page #

Effectiveness Workforce Relationships Public Safety

1. Crime prevention and reduced victimization in our communities. 8

2. Investigative excellence through Intelligence-Led Policing. 10

3. Excellence in the response to and management of major investigations, critical incidents and emergencies. 11

4. Save lives and reduce crime on our highways, waterways and trails. 12

1. Develop and implement a coordinated approach to internal communications. 13

2. Focus external communications, including an awareness of the OPP’s mandate, to our communities and

stakeholders.

3. Advocate for and support sustainable First Nations policing and safe communities. 15

1. Support and enable continuous training, learning and development opportunities for our employees. 16

2. Foster a culture of recognition and accountability through meaningful performance management. 17

3. Promote a healthy workforce and healthy workplaces. 18

1. Enhance information management with technology. 19

2. Effective financial management and fiscal accountability. 20

3. Embed environmental responsibility into our culture and our business practices. 21

4. Continue to modernize equipment for all employees. 22

14

Note - Numbering does not indicate order of priority

Safe Communities – A Secure Ontario 7


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

2011-2013 Business Plan (Year 1)

Strategy – Crime prevention and reduced victimization in our communities.

Situational Assessment: Crime Prevention, the absence of crime, and the reduction of victimization are the key principles mandated

under the Police Services Act. We achieve this through various crime prevention programs and initiatives, and by utilizing

community support agencies including Victim Services. We have implemented the new ILP-CAS. This program seeks to ensure

compliance of those persons currently on judicial conditions through regular checks. We will continue our focus on the prevention of

crime and victimization. We must measure the reduction of crime, as opposed to our ability to catch criminals after the fact. The

absence of crime, the perception of increased security within our communities, and the reduction in victimization are the true

measures of our success.

Success will be achieved collaboratively. The OPP has adapted Ontario’s Mobilization and Engagement Model of Community

Policing. This model is predicated on the development of effective partnerships between the police and carious community

groups/agencies.

It is these local partnerships that will assist in identifying the root causes of crime and potential solutions.

Public Safety Activities Indicators Lead Linkages

Operationalize Ontario's Mobilization and

Engagement Model of Community Policing.

Conduct community-based presentations on

Ontario's Mobilization and Engagement Model of

Community Policing.

o

o

All detachment members

have a working knowledge

of the Model.

Awareness sessions will

be provided to the Police

Services Board and

Community Policing

Committees.

Detachment

Manager

Community Service

Officer (CSO)

Field Support

Bureau (FSB)

FSB

Safe Communities – A Secure Ontario 8


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

Public Safety Activities Indicators Lead Linkages

Develop and/or implement crime prevention

initiatives and programs, targeted patrol and

visibility strategies based on the analysis of local

crime trends and issues, community

demographics.

o

o

o

o

o

o

Detachment Strategic Plan

related to Crime Reduction

for utilization with Results

Driven Policing (RDP) to

be developed.

Reduce property crime

and violent crime by 5%.

Offer the opportunity for a

Crime Prevention Through

Environmental Design

assessment for every

residential break and enter

(Project Safeguard).

Divert young offenders, as

appropriate, to offered

programs.

Conduct a minimum of two

Lock It or Lose It

initiatives.

Media utilized to educate

public in different areas of

crime prevention.

Fully implement and operationalize the ILP-CAS. o All individuals in the

detachment area who have

enforceable conditions are

enrolled.

Support ongoing 'Positive Ticket' program with

local youth.

o

o

Minimum of two checks

per week are completed.

Number of youths

identified to receive the

incentives.

Detachment

Manager

Detachment

Manager

Crime Abatement

Coordinator

Detachment

Sergeant

FSB

FSB

FSB

Safe Communities – A Secure Ontario 9


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

Strategy – Investigative excellence through Intelligence-Led Policing.

Situational Assessment: The Detachment has experienced a reduction in a number of crime-related incidents over the past year.

We use mapping analysis to identify problem areas and then address the issues through RDP initiatives. Officers will continue to

submit “Street Checks” which have led to a reduction of criminal activity in the county and are an important component of front-line

police work. The Youth Officer (formerly School Resource Officer) will work with platoon members to identify and redirect the youth

who are typically responsible for the thefts from motor vehicles and mischief occurrences.

Public Safety Activities Indicators Lead Linkages

Provide information to Provincial Operations

Intelligence Bureau (POIB) to be processed

through the intelligence cycle.

o

Number of street checks

(LE88’s) submitted.

Detachment

Manager

POIB

Organized Crime

Enforcement

Bureau (OCEB)

Safe Communities – A Secure Ontario 10


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

Strategy – Excellence in the response to and management of major investigations, critical incidents and emergencies.

Situational Assessment: The OPP is fortunate in having considerable resources and expertise to draw upon when required to

respond to a major incident or investigation. Emergency management, major investigations and critical incident planning were

identified as an organizational strength during the 2010 OPP Employee Strategic Discovery Sessions. We have recognized the need

to adequately prepare and plan for emergency response in partnership with various municipal and policing stakeholders. Our

detachment has a plan in place to ensure that our operations will be maintained in the event of an emergency situation. Detachment

Command Staff regularly meet with the Community Emergency Management Coordinator and Grand River Conservation’s Director

of Flood Operations. We also participate in annual emergency planning exercises. In addition, our Youth Officer works closely with

the Boards of Education to ensure that each school has a “lock down” plan in place.

Public Safety Activities Indicators Lead Linkages

Ensure Continuity of Operations Plans (COOP)

are updated and tabletop exercise conducted

annually.

Review and participate in municipal emergency

planning activities ensuring compliance with the

Emergency Management and Civil Protection Act

of Ontario.

Provide emergency response training to

detachment personnel.

o

o

o

o

The COOP is updated

when there is a change or

new information becomes

available.

A minimum of one exercise

was conducted.

Sergeants assigned to

attend all planning

activities.

Sergeants provided the

opportunity to complete the

Incident Management

System (IMS) 100 course.

Detachment

Manager

Detachment

Commander

Detachment

Managers

FSB

Community

Emergency

Management

Coordinator

Detachment

Sergeants

Safe Communities – A Secure Ontario 11


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

Strategy – Save lives and reduce crime on our highways, waterways and trails.

Situational Assessment: In 2010, we saw a 3% reduction in MVC’s over the previous year. This was the third consecutive year that

we experienced a decrease. This downward trend is certainly positive. Each collision we have prevented has saved lives, suffering

and the associated costs. Our traffic management plan was developed to promote highway safety through education and

enforcement. Despite our efforts, we still had a record five fatal collisions in 2010 and every one of them was preventable. Our goal

is to reduce this number in 2011.

Through RDP, we continue to monitor MVC’s in order to identify problem areas. We will continue to conduct initiatives and joint

enforcement efforts with our neighbouring police services in identified problem areas on both land and water. This will include

several dates for joint commercial motor vehicle enforcement with our Ministry of Transportation (MTO) partners, and further

participation in Reduce Impaired Driving Everywhere (RIDE) grants. We will also be conducting a ‘Collision Prevention Through

Environmental Design’ review of each fatal collision in an effort to prevent similar tragedies from occurring.

Public Safety Activities Indicators Lead Linkages

Focus on targeting the “Big Four” factors in death

and injuries on highways, waterways and trails:

alcohol, lack of occupant restraint/safety

equipment, aggressive driving and distracted

driving.

Create opportunities with local partners and

community stakeholders to support the provincial

roll-out of the Collision Prevention Through

Environmental Design (CPTED) program.

o

o

o

o

o

o

Report back on statistical

data analysis.

Number of Provincial Road

Safety Initiatives.

Number of proactive,

targeted public education

initiatives.

Number of targeted media

releases.

Outreach to Community

Policing Communities.

Report back on success.

Detachment

Commander

Detachment

Manager

Highway Safety

Division (HSD)

Region

Corporate

Communications

Bureau (CCB)

CPTED Trained

Members

Safe Communities – A Secure Ontario 12


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

Strategy – Develop and implement a coordinated approach to internal communications.

Situational Assessment: Effectively sharing information and ideas is critical to the effective operations of our detachment. All

members need to provide input into how we conduct business and provide service to the community. It is imperative that all staff are

aware of the current issues and trends and jointly focus their efforts to address them. This is accomplished through regular staff

meetings, weekly management meetings and daily briefings of platoons. We view all members as leaders within our organization

and the community and we encourage them to develop new and innovative methods of conducting our business through improved

communications.

Relationships Activities Indicators Lead Linkages

Hold Monday morning Non-Commissioned Officer

(NCO) meetings and continue with quarterly NCO

meetings and include Second in Commands when

feasible.

o

o

Two Monday meetings per

month.

Quarterly NCO meetings.

Hold meetings with each platoon. o Two meetings per year

with each platoon to

discuss detachment

issues.

Detachment

Commander

Detachment

Manager

Detachment

Managers

Detachment

Sergeants

Detachment

Commander

Detachment

Sergeants

Quarterly meetings with Detachment Ontario

Provincial Police Association (OPPA)

Representatives.

o

Four meeting per year or

as required.

Detachment

Commander

Front-line Officers

OPPA

Safe Communities – A Secure Ontario 13


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

Strategy – Focus external communications, including an awareness of the OPP’s mandate, to our communities and

stakeholders.

Situational Assessment: Haldimand Detachment is involved in the presentation of numerous public education initiatives in

partnership with various community groups and service providers throughout the County. Despite these high profile activities, many

people in our community are not familiar with the OPP mandate and service delivery model. We hope to improve that awareness

through enhanced external communications with members of our community.

Relationships Activities Indicators Lead Linkages

Highlight ongoing successes and achievements in

all aspects of our core police services.

Include education component(s) in plans to

communicate various safety initiatives to the

public.

Strengthen customer service driven

communications with our police services boards

(PSB), municipalities and other community

stakeholders.

o

o

o

o

o

o

o

Number of award

nominations.

RDP report-backs.

Number of targeted media

releases.

Number of proactive,

targeted public education

initiatives.

Meet monthly with the

PSB.

Attend County council

meetings.

Annual meetings with local

councilors.

CSO

CSO

Detachment

Commander

CCB

CCB

CCB

Business and

Financial Services

Bureau (BFSB)

Safe Communities – A Secure Ontario 14


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

Strategy – Advocate for and support sustainable First Nations policing and safe communities.

Situational Assessment: Haldimand OPP provides service to the Mississaugas of the New Credit First Nation which has a population

of 1,792 with approximately half being full-time residents. In order to provide an adequate level of service, we need to ensure that we

have a good understanding of their community and culture. This can only be achieved by building respectful relationships and

having an assigned First Nation officer to liaise with the community. We are committed to continuing to develop a lasting and

positive relationship with this community; this is demonstrated by the detachment managers meeting regularly with the Chief.

In addition, they will support the Police Ethnics and Cultural Exchange (PEACE) program that allows a First Nation student to spend

the summer with our members, providing a mutually beneficial experience. We remain current on trends and issues related to First

Nation communities as they develop and engage our members in Native Awareness training and support initiatives such as the

Pikangikum First Nation deployment.

Haldimand County has been experiencing a land claim dispute involving the Six Nations community for the last five years. The

unresolved land claim has created considerable tensions on both sides of the dispute, and our Provincial Liaison Team (PLT) is fully

engaged in dialogue with all stakeholders in an effort to maintain peace. These team members will also assist our members in

developing skills to assist them in building relationships with the First Nations people.

Relationships Activities Indicators Lead Linkages

Support the deployment of officers to First Nations

communities both locally and provincially.

o Number of officers and

duration of deployment

Detachment

Commander

Continue to liaise with First Nations community o Report back on issues. Detachment

representatives to further develop an enhanced

Commander

reciprocal understanding of issues.

Participate in the PEACE program. o One student assigned. Detachment

Manager

Participate in the Provincial Liaison Team

o Number of PLT

Detachment

program.

assignments.

Commander

Aboriginal Policing

Bureau (APB)

APB

APB

APB

Safe Communities – A Secure Ontario 15


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

Strategy – Support and enable continuous training, learning and development opportunities for our employees.

Situational Assessment: We are fortunate to have highly trained and dedicated staff at our detachment. Continuous learning is a

crucial component for every employee. Formalized and informal training opportunities are actively pursued for all employees. There

have been significant improvements in access to training through the utilization of on-line sources. These measures will ensure that

our members feel valued and respected as they perform a demanding and difficult job while meeting the organizational needs

through succession planning.

Workforce Activities Indicators Lead Linkages

Provide civilian and uniform members with

increased opportunities to access and participate

in a variety of learning opportunities as identified

in performance, learning and development plans

(PLDP).

Provide members with a variety of leadership

development opportunities including training,

temporary assignments and secondments as

identified in PLDP’s.

Provide members with a variety of learning

opportunities to expand their knowledge of

diversity, human rights and cultural awareness.

o

o

o

o

o

o

o

100% compliance for

completion of PLDP’s.

Formalized training

opportunities for 10

employees in: crime, traffic

and leadership provided.

100% compliance for

completion of PLDP’s.

A minimum of four

temporary assignments as

identified in the PLDP’s

provided.

All members completed

the Mental Health Scenario

training (located on the

Crime Prevention Intranet

site).

A minimum of six members

received additional training

in Mental Health in 2011.

One member attended the

Native Awareness course.

Detachment

Commander

Detachment

Commander

Detachment

Commander

Career

Development

Bureau (CDB)

CDB

CDB

FSB

Safe Communities – A Secure Ontario 16


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

Strategy – Foster a culture of recognition and accountability through meaningful performance management.

Situational Assessment: In order to be accountable as a policing service, it is important that members understand the performance

expectations of their position and receive regular feedback on how they are doing in that regard. This is accomplished through the

completion of their PLDP and identified key accountabilities. Any deficiencies in performance will be addressed through

documentation or training. These measures will ensure that our members feel valued and respected as they perform a demanding

and difficult job. Employees are recognized for outstanding performance through the use of General Information Form (233-10) and

Request for Recognition (Com 7). The Detachment also monitors internal operations through the Management Inspection Program

(MIP) and various audits to ensure compliance with legislation and OPP Police Orders.

Workforce Activities Indicators Lead Linkages

Support the PLDP process and the

implementation of enhanced selection and

succession planning processes by ensuring all

members have meaningful and current PLDP’s.

o

o

Every employee PLDP is used

to track :

Performance

a) Identify key commitments/

responsibilities.

b) Identify how those

responsibilities will be

achieved.

c) Document results.

Learning

a) Identify learning needs and

career interests.

b) Identify realistic activities to

address needs.

c) Document results.

100% compliance as

demonstrated by the MIP and

regional databases.

Support Coach Officers. o Detachment Manager meetings

with the coach officer and

sergeant six times during the

new recruit’s probationary

period to discuss progress.

Detachment

Commander

Detachment

Commander

CDB

Safe Communities – A Secure Ontario 17


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

Strategy – Promote a healthy workforce and healthy workplaces.

Situational Assessment: Haldimand County Detachment is a youthful detachment. It is a proven fact that employees who are

healthy and lead a healthy lifestyle are more likely to be happy and productive. When employees are fit to carry out their daily duties,

the detachment benefits in terms of enhanced performance and reduced absenteeism.

The policing environment is demanding and stressful and it is imperative that our members maintain a healthy lifestyle in a safe and

healthy workplace. This is supported by Detachment Management ensuring that members are provided appropriate safety

equipment and that policies for workplace safety are followed. The detachment has an active Joint Occupational Health and Safety

Committee that meets quarterly and addresses safety concerns. The detachment also provides a gym with fitness equipment that is

available to all members. All members have received training on the Workplace Violence Prevention Legislation (Bill 168) and the

Workplace Discrimination and Harassment Prevention Policy in support of maintaining a healthy and comfortable work environment

for all staff.

The OPP provides access to an Employee Assistance Program for confidential counseling and members are encouraged to utilize

this service required. It is inevitable that some of our members may experience situations requiring workplace accommodation and

those members will be assisted in returning to work in accordance with legislative and OPP guidelines.

Workforce Activities Indicators Lead Linkages

Support, contribute and/or participate in the

delivery of an annual Wellness Day at the local

level.

Utilize the Quarterly Accommodation Report to

track, monitor and support meaningful work

assignments.

o

o

A fitness session held for

employees to gauge their

readiness to compete for

their Ontario Police Fitness

Award.

Reviewed and submitted

quarterly.

Detachment

Manager

Detachment

Manager

All members receive training on Bill 168. o 100% compliance. Detachment

Manager

Provincial Police

Academy

Regional Human

Resources Advisor

Safe Communities – A Secure Ontario 18


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

Strategy – Enhance information management with technology.

Situational Assessment: Haldimand County is participating in a pilot project with Norfolk County OPP Detachment to explore the

benefits of utilizing Civilian Data Entry (CDE). The use of centralized data input in other Detachments has enhanced data integrity,

uniform crime reporting and completion of tasks. Audits of our NICHE Record Management System (RMS) are done periodically

throughout the year to ensure compliance with policy.

It is crucial that as an organization we conduct ourselves in a manner that is transparent and accountable. We must meet the high

standards expected of us by the public and that can only be achieved through regular auditing of our processes. Data integrity is key

as we conduct analysis and review our performance management. As a detachment we are committed to quality assurance and

ensuring that our tracking mechanisms are truly reflective of our performance. We can only improve if we are confident in knowing

what we have accomplished and using that as a baseline to improve upon. The RDP process is dependent upon the accurate entry

of information into our records management systems. We must remain cognizant of the importance of accurate data entry.

Effectiveness Activities Indicators Lead Linkages

Audit data quality of Niche RMS reports. o Audits will be completed

monthly and errors will be

tasked to the officers.

o Audits of report quality and

clearance information will

be completed quarterly.

CDE pilot project will be utilized by selected front-

o Monthly audits of CDE

line employees.

Daily Activity Reporting (DAR) entries will be

timely and accurate.

Detachment

Sergeants

Detachment

Managers

Detachment

usage will be conducted. Sergeants

o Monthly compliance audits. Detachment

Sergeants

Communication

and Technology

Services Bureau

(CTSB)

Safe Communities – A Secure Ontario 19


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

Strategy – Effective financial management and fiscal accountability.

Situational Assessment: As an organization, funded through the public treasury, we are accountable for effective fiscal management.

This requires that detachment managers ensure all expenditures are necessary and approved. Regular audits of expenses will

ensure that funds are being spent appropriately, and within the allotted budget. Overtime is one of the greatest expenditures that we

have some control over. We will make sure that all overtime is pre-approved and only utilized when it is an operational necessity.

Procurements will be prioritized and done in accordance with OPP and government purchasing policy. Fiscal responsibility was

never more important than during these difficult economic times, and the Haldimand County OPP is committed to this principle.

Our Fleet Manager ensures that our fleet is regularly maintained to achieve optimal performance. The detachment staff is committed

to implementing ‘green strategies’ to assist in reducing the carbon footprint created through our work. This will include exploring the

option of acquiring a multi-function unit to replace our dated technology for copying, faxing and scanning.

Effectiveness Activities Indicators Lead Linkages

Maximize workforce resources through the

effective management of overtime, standby, callback

and paid duty approvals.

Ensure accurate monthly reporting on expenditure

forecasts.

Ensure uniform and civilian staff and managers

are afforded financial training.

o

o

o

o

o

o

Overtime is approved prior

to being worked.

Workforce impacts

considered for all paid duty

requests.

Major community event

security requirements

reviewed for potential paid

duty utilization.

+/- 1% of expenditure

forecasts.

Civilian employees will

attend the annual

professional development

training offered by Western

Region.

Sergeants will be provided

opportunities to attend

financial training.

Detachment

Manager

Detachment

Manager

Detachment

Commander

BFSB

BFSB

Safe Communities – A Secure Ontario 20


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

Strategy #13 – Embed environmental responsibility into our culture and our business practices.

Situational Assessment: Efforts are underway at Haldimand Detachment to utilize OPP resources in efficient ways thus

complementing the practices of broader government strategies aimed at improving the life of Ontarians. For example, officers are

continually reminded to be energy efficient and reduce their carbon footprint.

Effectiveness Activities Indicators Lead Linkages

Where possible, reduce vehicle idling times,

ensure routine and complete vehicle checks,

follow the OPP vehicle maintenance policy,

maintain appropriate tire pressure and explore

alternative vehicle climate control options.

Implement sustainable "green measures"

practices for meetings and conferences (e.g.

carpooling, video/teleconferencing, reduced

printing and reduced consumption of paper and

disposables).

o

o

o

o

Regular maintenance of

vehicles.

Printers are converted to

double-side printing.

Reduced use of paper.

Employees carpool and

teleconferencing is

encouraged to reduce

travel for all meetings.

Detachment

Sergeants

Detachment

Managers

Detachment

Managers

Fleet, Supply and

Weapons Services

Bureau (FSWSB)

Regional

Headquarters

Safe Communities – A Secure Ontario 21


Haldimand County Detachment 2011 Business Plan

Ontario Provincial Police

Strategy – Continue to modernize equipment for all employees.

Situational Assessment: Members of this detachment are provided with the latest technology available. For example, two cruisers

are equipped with Mobile Workstations (MWS) with high speed modems. We will continue to explore options that new technology

offers through open dialogue with our members.

Effectiveness Activities Indicators Lead Linkages

Provide solution-focused options for identified

requirements/issues related to OPP fleet, clothing

and equipment to the regional Clothing and

Equipment Committee representative.

o

o

Solicit valuable feedback

from front-line members

during meetings with the

platoons.

Ensure Mobile

Workstations and

computers receive latest

upgrades.

Detachment

Manager

FSWSB

Safe Communities – A Secure Ontario 22


Business Plan 2011

ONTARIO PROVINCIAL POLICE

OPP Programs and Services:

24-Hour Proactive and Reactive Policing/Investigation

Aboriginal Policing

Auxiliary Policing

Aviation

Behavioural Sciences and Analysis

Canine

Chemical, Biological, Radiological, Nuclear

and Explosive Response

Child Exploitation Investigation

Communications

Community Policing

Complaint Investigation

Court Case Management

Crime Prevention

Crime Stoppers

Crisis Negotiations

Differential Response

Drug Enforcement

E-Crime (Electronic Crime)

Emergency Planning and Response

Forensic Identification

Hate Crimes/Extremism Investigation

Illegal Gaming Investigation

Incident Command

Intelligence

Major Case Management

Marine/Motorized Snow Vehicle/All-terrain Vehicle

Media Relations

Offender Transportation

Ontario Sex Offender Registry

Organized Crime Investigation

Protective Services

RIDE (Reduce Impaired Driving Everywhere)

Search and Rescue

Surveillance - Electronic and Physical

Tactics and Rescue

Technical Traffic Collision Investigation

Traffic Safety

Training

Underwater Search and Recovery

Urban Search and Rescue

ViCLAS (Violent Crime Linkage Analysis System)

Victim Assistance

The above list corresponds with The Adequacy & Effectiveness

of Police Services Regulation (Adequacy Standards, O. Reg. 3/99).

The list further provides an overview of various OPP programs

and services but should not be considered complete.


Haldimand County

DETACHMENT

72 Highway #54, Box 148

Cayuga, Ontario

N0A 1E0

Tel: (905) 772-3322

Fax: (905) 772-5815

www.opp.ca

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