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2002-2003 - Gati

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SPEED<br />

At Gati, we recognise a growing customer<br />

emphasis on the <strong>deliver</strong>y of consignments with<br />

unfailing timeliness.<br />

Over the years, the company has strengthened its<br />

reputation to do so through a number of confidenceenhancing<br />

initiatives:<br />

• 24x7 service: Gati has opened 24-hour service centres<br />

in the major cities that ensure that cargo can be received<br />

around-the-clock.<br />

• Schedule: All Gati vehicles adhere to an<br />

uncompromising despatch schedule, perhaps the most<br />

critical initiative in on time <strong>deliver</strong>y.<br />

• Alliance: Gati’s alliance with Indian Airlines, India’s<br />

largest air carrier, ensures a prioritised space reservation<br />

facility that translates into timely <strong>deliver</strong>y.<br />

• Containerised: All Gati vehicles are containerised (as<br />

opposed to open trucks) to <strong>deliver</strong> safely in all kinds of<br />

weather.<br />

• Hub-and-spoke: In Gati’s hub-and-spoke <strong>deliver</strong>y<br />

system, the pre-noon <strong>deliver</strong>y of cargo to its hubs (20<br />

across India) leads to the prompt and timely onward<br />

distribution to respective destinations.<br />

• Second Luggage Room (SLR) and Parcel Van High<br />

Capacity (VPH) facilities on lease with Indian Railways for<br />

select routes.<br />

As a result, Gati reaches cargo fastest to its respective<br />

destinations in the business.<br />

4

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