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Your<br />

<strong>2016</strong><br />

Benefits<br />

Guide<br />

De Lage Landen Financial Services, Inc.<br />

<strong>DLL</strong> Finance, LLC<br />

AGCO Finance<br />

Philips Medical Capital, LLC<br />

And other entities


Welcome to<br />

the <strong>DLL</strong><br />

Benefits<br />

Guide!<br />

De Lage Landen (<strong>DLL</strong>) understands the importance of<br />

benefits to you and your family and the peace of mind that<br />

comes from having a high-quality benefits plan. The <strong>DLL</strong><br />

Benefits Plan is competitive and comprehensive and offers<br />

you a full array of benefits that allow you to choose the level of<br />

coverage that best meets the needs of you and your family.<br />

This Benefits Brochure is a summary of the benefits<br />

provided by <strong>DLL</strong> and does not provide all details regarding<br />

the benefits plans. For additional information, please refer<br />

to the Summary Plan Descriptions (SPDs) that can be<br />

accessed on the United States Human Resources TrueBlue<br />

website or in the library section on the benefits website<br />

<strong>DLL</strong>benefits.com.<br />

Benefits details are provided in the official plan document<br />

for each plan, including, if applicable, plan documents and<br />

insurance contracts.<br />

This Benefits Guide does not constitute or imply a contract<br />

of employment, nor does it guarantee the continuation<br />

of <strong>DLL</strong> benefit programs. <strong>DLL</strong> reserves the right to amend<br />

or terminate any or all provisions of the benefits plan at<br />

any time.<br />

This document is an outline of the coverage proposed by the carrier(s), based on information provided by De Lage Landen Financial Services,<br />

Inc. It does not include all of the terms, coverage, exclusions, limitations, and conditions of the actual contract language. The policies and<br />

contracts themselves must be read for those details. Policy forms for your reference will be made available upon request.<br />

The intent of this document is to provide you with general information regarding the status of, and/or potential concerns related to, your current<br />

employee benefits environment. It does not necessarily fully address all of your specific issues. It should not be construed as, nor is it intended to<br />

provide, legal advice. Questions regarding specific legal issues should be addressed by an attorney who specializes in this practice area.


Contents:<br />

– Benefits Basics 4<br />

– General Enrollment Information 7<br />

– Income Protection 10<br />

– Medical Insurance Coverage 14<br />

– Medical Prescription Coverage 15<br />

– Wellness 17<br />

– Accident and Critical Illness Insurance 18<br />

– Flexible Spending Accounts (FSA) 19<br />

– Dental Insurance Coverage 23<br />

– Vision Plan Highlights 24<br />

– Additional Benefits 25<br />

– Employee Cost Sheet – Biweekly 26<br />

– Required Annual Employer Health<br />

Plan Notification 27<br />

– Premium Assistance Under Medicaid and<br />

the Children’s Health Insurance Program(CHIP) 28<br />

– References and Resources 30<br />

– Human Resources Call Tree 31<br />

This Benefits Guide is an overview of the benefits<br />

provided by <strong>DLL</strong> and does not provide all details<br />

regarding the benefits plans. For additional information,<br />

please refer to the Summary Plan Descriptions (SPDs)<br />

that can be accessed on the United States Human<br />

Resources TrueBlue website or in the library section<br />

on the benefits website <strong>DLL</strong>benefits.com.<br />

Benefits details are provided in the official plan<br />

document for each plan, including, if applicable,<br />

plan documents and insurance contracts.<br />

This Benefits Guide does not constitute or imply a<br />

contract of employment, nor does it guarantee the<br />

continuation of <strong>DLL</strong> benefit programs. <strong>DLL</strong> reserves<br />

the right to amend or terminate any or all provisions of<br />

the benefits plan at any time.<br />

3


<strong>2016</strong> <strong>DLL</strong> Benefits Guide<br />

Benefits Basics<br />

Benefits Open Enrollment: <strong>2016</strong> Plan Year<br />

All employees (also referred to as “members”) who are<br />

covered under the benefits plans have the opportunity to<br />

review and make changes to current benefits elections<br />

during the annual benefits open enrollment period,<br />

normally in the fall of each year. For example, you can<br />

cancel your medical coverage or enroll in a Flexible<br />

Spending Account. Elections made during the benefits<br />

open enrollment period will become effective on January<br />

1 and will stay in place through December 31, unless you<br />

or your eligible dependent experiences a Qualified Life<br />

Event. Please refer to page 8 for a description of what to<br />

do if you have a Qualified Life Event.<br />

Eligibility<br />

All full-time employees and part-time employees who<br />

are scheduled to work at least 30 hours per week are<br />

eligible to be covered under the company’s health and<br />

welfare benefits plans. Coverage is effective the first of<br />

the month after your date of hire (also known as your<br />

“eligibility date”). Eligible employees have 31 days from<br />

their eligibility date to make elections for the health and<br />

welfare benefits.<br />

Reminder: Eligibility — Eligibility for<br />

coverage is effective the first of the<br />

month after your date of hire. You can<br />

decline or waive certain benefits.<br />

<strong>DLL</strong> provides you with certain basic benefits<br />

automatically – some require election, and you can also<br />

decline or waive certain benefits. All eligible employees<br />

are eligible for the following benefits on the first of the<br />

month following date of hire:<br />

––<br />

Medical/Prescription Coverage<br />

––<br />

Dental Coverage<br />

––<br />

Vision Coverage<br />

––<br />

Flexible Spending Accounts<br />

––<br />

Basic and Supplemental Life/AD&D Insurance<br />

––<br />

401(k) Retirement Savings Plan<br />

––<br />

Basic Short-Term Disability<br />

––<br />

Employee Assistance Plan<br />

––<br />

Basic Long-Term Disability<br />

––<br />

Prepaid Legal Plan<br />

––<br />

Accident Coverage<br />

––<br />

Critical Illness<br />

Independent Contractors, Management Trainees,<br />

Temporary Employees and Interns/Co-ops are not<br />

eligible to participate in any of the <strong>DLL</strong> benefits plans.<br />

Newly eligible employees have 31 days from their<br />

eligibility date to make their elections for the health and<br />

welfare benefits. Please note that payroll deductions for<br />

contributions begin as soon as administratively feasible.<br />

Coverage Categories<br />

You may choose one of the following four coverage<br />

categories when you decide whom to cover under the<br />

Medical, Vision and Dental plans:<br />

––<br />

Employee<br />

––<br />

Employee & Child(ren)<br />

––<br />

Employee & Spouse/Domestic Partner<br />

––<br />

Family<br />

4


Domestic Partnership with Businessolver, <strong>DLL</strong>’s benefits<br />

service administrator. Additional life insurance<br />

can also be purchased for a domestic partner<br />

(Supplemental Life Insurance).<br />

Dependent Coverage<br />

Eligible dependents include:<br />

––<br />

An employee’s legal spouse (same or<br />

opposite gender)<br />

––<br />

An employee’s domestic partner and eligible<br />

dependent child(ren) of the domestic partner<br />

(by birth, adoption or legal guardianship).<br />

––<br />

Children, step-children and adopted children from<br />

birth to age 26.<br />

––<br />

A disabled child to any age.<br />

––<br />

A child subject to a Qualified Medical Child Support<br />

Order (QMCSO) – a court order that gives an<br />

otherwise ineligible child a right to coverage under<br />

the Medical Plan, Dental Plan, Vision Plan and<br />

Healthcare Spending Account.<br />

No person may be covered both as an employee and<br />

a dependent, and no person may be covered as a<br />

dependent of more than one employee.<br />

Reminder: Eligibility — Children, stepchildren<br />

and adopted children from birth<br />

to age 26 are eligible dependents.<br />

Domestic Partner Coverage<br />

A domestic partner is a person (of the same or opposite<br />

gender) who:<br />

––<br />

Shares the same principal residence with you.<br />

––<br />

Shares financial responsibilities with you, such as<br />

co-ownership of property, joint financial accounts,<br />

medical expenses.<br />

––<br />

Is at least 18 years old.<br />

––<br />

Is not legally married to another person.<br />

Please note that under applicable federal income tax law,<br />

payments for medical, vision or dental coverage of a<br />

domestic partner may not be eligible for pretax treatment.<br />

In addition, coverage of the domestic partner may result in<br />

additional imputed taxable income (imputed value tax) to<br />

the covered member, and related withholding for payroll<br />

taxes (including income and social security taxes) by <strong>DLL</strong>.<br />

The imputed value tax is calculated by comparing the<br />

member’s premium prior to adding a domestic partner,<br />

with the premium after adding the domestic partner. The<br />

difference between the two is the imputed value tax that is<br />

added to the member’s subject taxable wages. For further<br />

information on imputed value tax, please refer to Internal<br />

Revenue Code (IRC) Section 152 rule.<br />

When Coverage Ends<br />

If your employment with <strong>DLL</strong> ends and you are no<br />

longer an active member of the company, coverage for<br />

some of the benefits provided by <strong>DLL</strong> will end on your<br />

last day of employment and some will end on the last<br />

day of the month in which your employment ends.<br />

Please refer to each benefit type for details on when<br />

coverage ends.<br />

Consolidated Omnibus Budget Reconciliation<br />

Act (COBRA)<br />

When your employment with <strong>DLL</strong> ends, you will be<br />

offered temporary continuation of health coverage at<br />

group rates under COBRA. To be eligible for COBRA<br />

coverage, you must have been enrolled in the <strong>DLL</strong><br />

health plan while employed, and the health plan must<br />

continue to be in effect for active members.<br />

For members who elect to cover a domestic partner,<br />

you and your partner must complete an Affidavit of<br />

Enrollment of Domestic Partners to certify that you<br />

meet the criteria. A domestic partner and eligible<br />

dependent children of the partnership who live with you<br />

are eligible for medical/prescription/vision and dental, as<br />

long as you and your domestic partner meet the<br />

conditions of and also file the Affidavit for Enrollment of<br />

5


<strong>2016</strong> <strong>DLL</strong> Benefits Guide<br />

6


General Enrollment Information<br />

Benefits Confirmation Statements<br />

When you are finished making your<br />

benefits elections online, you will<br />

have an opportunity to “Review and<br />

Submit” all of your benefit elections,<br />

payroll deductions, dependents and<br />

beneficiary information. To accept<br />

your benefits elections, click<br />

“APPROVE” at the bottom of the<br />

page. Your elections will not be<br />

saved until you click “AGREE.” The<br />

system will then create a benefits<br />

election confirmation statement for<br />

you to print and retain for your<br />

records, and a copy will also be sent<br />

to your home. Members may view<br />

their individual Benefit Summary<br />

online by clicking Benefits followed<br />

by Benefits Summary when logged<br />

into the system.<br />

Businessolver<br />

Businessolver is our benefits service platform with a <strong>DLL</strong> Benefits Call<br />

Center providing members access to a dedicated benefits support team<br />

who can take your benefits elections over the phone and answer<br />

questions about benefits. The system provides members with an<br />

enhanced and easy to use online tool to review all benefit-related<br />

information, make benefits decisions, and easily enroll in those benefits<br />

at www.<strong>DLL</strong>benefits.com.<br />

New Employees<br />

You can enroll in benefits through Businessolver either online or over the<br />

telephone within the first 31 days of your eligibility date (first of the month<br />

after your date of hire). If you do not enroll within 31 days of your eligibility<br />

date, you will need to wait until the next annual benefits “open enrollment”<br />

period to make your elections, unless you or your dependent experiences<br />

a Qualified Life Event. Please refer to page 8 for a description of what to do<br />

if you have a Qualified Life Event.<br />

Open Enrollment<br />

Once a year, during the <strong>DLL</strong> benefits “open enrollment” period, you will have<br />

the opportunity to review and make changes to your current benefits<br />

elections. Keep in mind that Flexible Spending Accounts (FSA) require annual<br />

elections. It is recommended that you review your election for your Health<br />

Savings Account annually as the federal contribution maximums may have<br />

changed.. Your benefits elections during open enrollment can be made<br />

online at <strong>DLL</strong>benefits.com or over the telephone. Participants covered<br />

under COBRA may also make changes during the benefits open enrollment<br />

period. Employees on qualified leave of absence will be notified by mail.<br />

How to Access Benefits<br />

There are two ways to enroll<br />

— Call Businessolver at 855 851 6801 to speak directly to a benefits representative.<br />

— Log on to <strong>DLL</strong>benefits.com. Once you have logged in, click `Start Here’ and follow the instructions to enroll in your benefits or waive coverage.<br />

Important Note:<br />

You will be asked to use the employee self serve system at <strong>DLL</strong>benefits.com to review and make all of your <strong>2016</strong> elections. To<br />

ensure coverage for your dependents, please be sure to add their social security number. Call the <strong>DLL</strong> Benefits Service Center<br />

at 855 851 6801 if you have any questions.<br />

Businessolver Benefits Call Center<br />

Benefits representatives at Businessolver’s Benefits Call Center are available to help you with questions you may have about your benefits during<br />

benefits open enrollment - or anytime during the year.<br />

Call The Benefits Call Center at 855 851 6801 to:<br />

— Enroll or change your benefits and update your dependent and beneficiary information.<br />

— Find out what benefits you are eligible for and get confirmation of your benefits coverage.<br />

— Reset your online Benefits Call Center password or get support to navigate the benefits website.<br />

— Get help with benefits claims and eligibility questions.<br />

— Obtain ID cards, forms, and contact information for service providers, such as the medical insurance company.<br />

<strong>DLL</strong>benefits.com<br />

The <strong>DLL</strong> benefits website is your online resource to confirm your benefit coverage, review benefit plan details and obtain benefits claims forms. This<br />

functional online tool puts your benefits at your fingertips.<br />

With just a few clicks you can:<br />

— Review benefits plan documents and resources.<br />

— Enroll in your benefits during the designated enrollment period.<br />

— Review current benefits elections for your entire family.<br />

— Make changes based on a Qualified Life Event.<br />

— Update your life insurance beneficiaries.<br />

— Get help with benefits claims and eligibility questions.<br />

— Obtain ID cards, forms, and contact information for service providers, such as the medical insurance company.<br />

7


<strong>2016</strong> <strong>DLL</strong> Benefits Guide<br />

Paying for Coverage<br />

<strong>DLL</strong> pays the full cost of your Basic Life Insurance, Basic<br />

Short-Term Disability Insurance, Basic Long-Term<br />

Disability Insurance and Employee Assistance Program<br />

(EAP). You and the company share the cost of some of<br />

your benefits, such as medical/prescription, vision and<br />

dental, and your share of the cost depends on the<br />

plan option and coverage category you choose. Your<br />

contributions are normally applied throughout the<br />

year through payroll deductions.<br />

Reminder: Open Enrollment — Each fall,<br />

there is an annual open enrollment<br />

period when eligible employees can<br />

change their benefits elections for the<br />

next benefits plan year.<br />

Benefit Elections<br />

Qualified Life Events<br />

If you or your dependent experiences a Qualified Life Event,<br />

you may make certain changes to your benefits during the<br />

year, outside of the open enrollment period. You may only<br />

make benefits changes that are consistent with the nature<br />

of your Qualified Life Event. For example, if you get married,<br />

you may add your new spouse to the benefits plan, but you<br />

may not change from one medical plan to another.<br />

Important Note: It is important to notify Businessolver within 31<br />

days of your Life Event if you wish to change<br />

your benefits! If you do not make changes<br />

within 31 days of each Life Event, you will be<br />

required to wait until the next open enrollment<br />

to make changes.<br />

Qualified Life Events include:<br />

––<br />

Change in status, including marital status, eligibility for<br />

domestic partner coverage, number of<br />

dependents, employment<br />

––<br />

status, residence, or a dependent ceases to satisfy<br />

eligibility requirements.<br />

––<br />

Open enrollment of dependent’s employer.<br />

––<br />

Significant cost or coverage changes to <strong>DLL</strong><br />

benefits plan.<br />

––<br />

HIPAA special enrollment rights.<br />

––<br />

FMLA special requirements.<br />

––<br />

Change due to a judgment, decree, or court order.<br />

––<br />

Entitlement to Medicare or Medicaid.<br />

The following chart details <strong>DLL</strong> benefits and how the<br />

costs are allocated:<br />

Benefit<br />

Basic Life/AD&D<br />

Insurance<br />

Basic Short-Term<br />

Disability<br />

Basic Long-Term<br />

Disability<br />

Employee Assistance<br />

Program<br />

Medical/<br />

Prescription<br />

Who<br />

Contributes?<br />

<strong>DLL</strong><br />

<strong>DLL</strong><br />

<strong>DLL</strong><br />

<strong>DLL</strong><br />

<strong>DLL</strong> & You<br />

Tax<br />

Treatment<br />

N/A<br />

N/A<br />

N/A<br />

N/A<br />

Pretax*<br />

Dental <strong>DLL</strong> & You Pretax*<br />

Supplemental Life/ You<br />

After Tax<br />

AD&D Insurance<br />

Flexible Spending You<br />

Pretax*<br />

Accounts<br />

Health Savings<br />

<strong>DLL</strong> & You<br />

Pretax*<br />

Account<br />

401(k) Plan <strong>DLL</strong> & You Pre- and After Tax<br />

Pre-Paid Legal Plan You After Tax<br />

Auto/Homeowners You<br />

After Tax<br />

Insurance<br />

Pet Insurance You After Tax<br />

Vision <strong>DLL</strong> & You Pretax*<br />

Accident You After Tax<br />

Critical Illness You After Tax<br />

* Under applicable federal income tax law, payments for medical or<br />

dental coverage of a domestic partner may not be eligible for<br />

pretax treatment. Please refer to Domestic Partner Coverage<br />

section for more information.<br />

8


Pre-Tax Contributions<br />

Pretax Contributions are contributions taken from your<br />

pay before federal income taxes, Social Security taxes<br />

and, in some cases, state income taxes are withheld<br />

from your pay. The effect of this is that your taxable pay<br />

is reduced by the contribution amounts, resulting in a<br />

tax savings. Consider consulting a personal tax advisor<br />

regarding the potential effect of pretax contributions on<br />

your future Social Security benefits.<br />

Leave of Absence<br />

Your participation in the benefits plans will not be<br />

affected if you are granted a paid leave of absence by<br />

the company. As long as you remain on <strong>DLL</strong>’ s active<br />

payroll and are receiving a paycheck from the<br />

company, you will continue to be eligible for coverage<br />

under the health and welfare plans. If you are on an<br />

unpaid leave of absence, you will be required to<br />

continue to share the cost of applicable benefits, and<br />

you will be required to pay your benefits contributions.<br />

9


<strong>2016</strong> <strong>DLL</strong> Benefits Guide<br />

Income Protection<br />

To help protect your family financially in case something<br />

happens to you, the company offers a number of<br />

options that allow you to choose the coverage that<br />

best meets your needs.<br />

––<br />

Basic Life Insurance pays benefits to your<br />

beneficiaries when you die.<br />

––<br />

Basic Accidental Death & Dismemberment (AD&D)<br />

Insurance pays a benefit to you or your beneficiary.<br />

––<br />

Supplemental Life Insurance and AD&D may be<br />

purchased for yourself. You may also purchase<br />

additional Life Insurance for your spouse/domestic<br />

partner and child(ren).<br />

––<br />

Short-Term Disability Insurance provides full or partial<br />

payment of your earnings during periods of shortterm<br />

absence from work that is due to a disability.<br />

––<br />

Long-Term Disability Insurance provides 60% of your<br />

earnings if you are disabled and unable to work.<br />

Basic Life Insurance<br />

<strong>DLL</strong> provides a Basic Life Insurance benefit for<br />

members equal to one times your annual earnings to a<br />

maximum benefit of $400,000 at no cost to you. You are<br />

automatically covered under the Basic Life Insurance<br />

plan; however, you must designate a beneficiary. If your<br />

annual earnings increase during the year, your basic life<br />

insurance benefit that will be paid to your beneficiary will<br />

be the same as your new earnings.<br />

Federal law requires you to be taxed on the value (not<br />

the amount) of employer-paid life insurance that is<br />

greater than $50,000. This value is referred to as<br />

imputed income. To avoid this additional tax, you may<br />

instruct <strong>DLL</strong> to cap your Basic Life Insurance benefit at<br />

$50,000. If you elect to have <strong>DLL</strong> cap your Basic Life<br />

Insurance benefit at $50,000 and wish to receive the full<br />

benefit at a later date, you will be subject to evidence of<br />

insurability on the increased Life Insurance benefit.<br />

Beneficiary<br />

You must designate a beneficiary for your Basic Life<br />

Insurance (you can have more than one beneficiary).<br />

You may change your beneficiary at any time. If there is<br />

no surviving beneficiary at the time of your death,<br />

payment of benefits will be made to survivors in the<br />

following order:<br />

1. Spouse<br />

2. Your child or children<br />

3. Your parents<br />

4. Your estate<br />

10


Employee Life Insurance<br />

A member can purchase additional life insurance for<br />

himself or herself in $10,000 increments to a maximum<br />

of $500,000; Guarantee Issue of the lesser of $250,000<br />

or 3 x earnings when first eligible for the benefit, and you<br />

must designate a beneficiary.<br />

Basic Employee Accidental Death &<br />

Dismemberment Insurance (AD&D)<br />

Accidental Death & Dismemberment Insurance<br />

provides additional financial protection to you or your<br />

family in the event of accidental death, dismemberment,<br />

blindness or loss of speech or hearing due to an<br />

accident. <strong>DLL</strong> provides an Accidental Death &<br />

Dismemberment Insurance benefit equal to one times<br />

your annual earnings to a maximum benefit of<br />

$400,000. This benefit is provided in addition to your<br />

Basic Life Insurance. If you instruct <strong>DLL</strong> to cap your<br />

Basic Life Insurance benefit to $50,000, your Basic<br />

AD&D benefit will be subject to the same limit as well.<br />

Important Note:<br />

Your life and AD&D benefit may reduce<br />

depending on your age.<br />

Supplemental Life/Accidental Death &<br />

Dismemberment (AD&D) Insurance<br />

To help protect your family’s financial security, you can<br />

purchase additional Life/AD&D Insurance for yourself,<br />

and additional Life Insurance for your spouse/domestic<br />

partner and dependent children.<br />

Additional Coverage for Employees and<br />

Dependents of Employees<br />

In order to elect additional Life Insurance coverage for a<br />

spouse/domestic partner, members must enroll in<br />

Employee Supplemental Life Insurance. Also, the<br />

Supplemental Life Insurance amount you elect for your<br />

spouse/domestic partner cannot be more than 50% of<br />

your Employee Supplemental Life Insurance amount.<br />

For example, if you elect Supplemental Life Insurance<br />

for yourself of $100,000, the Supplemental Life<br />

Insurance for your spouse/domestic partner cannot<br />

be more than $50,000.<br />

You may only change your life insurance benefit at Open<br />

Enrollment each year unless you experience a life event.<br />

Employee AD&D Insurance<br />

A member can purchase additional AD&D Insurance for<br />

himself or herself in $10,000 increments to a maximum<br />

of $500,000.<br />

Spouse/Domestic Partner Life Insurance<br />

A member can purchase additional life insurance for a<br />

spouse/domestic partner in $5,000 increments to the<br />

lesser of $250,000 or 50% of the employee benefit;<br />

Guarantee Issue of $20,000 when first eligible; the<br />

member is the beneficiary for spouse/domestic partner<br />

coverage and must also purchase employee coverage.<br />

Dependent Child(ren) Life Insurance<br />

A member can purchase additional life insurance for<br />

dependent child(ren) in $1,000 increments to lesser of<br />

$10,000 or 50% of the employee benefit; Guarantee<br />

Issue of $10,000; the member is the beneficiary for<br />

dependent coverage and must also purchase<br />

employee coverage.<br />

When Coverage Ends<br />

Your Life Insurance and AD&D coverage ends when any<br />

of the following occurs:<br />

––<br />

Your employment with the company ends.<br />

––<br />

The group policy is terminated.<br />

Reminder: Supplemental Life Insurance<br />

— In order to elect Supplemental Life<br />

Insurance for a Spouse/Domestic<br />

Partner, members must enroll in<br />

Employee Supplemental Life Insurance.<br />

Also, the Supplemental Life Insurance<br />

amount you elect for your spouse<br />

cannot be more than 50% of your<br />

Employee Supplemental Life Insurance<br />

amount. For example, if you elect<br />

Supplemental Life Insurance for yourself<br />

of $100,000, the Supplemental Life<br />

Insurance for your Spouse/Domestic<br />

Partner cannot be more than $50,000.<br />

11


<strong>2016</strong> <strong>DLL</strong> Benefits Guide<br />

Continuous Years<br />

of Service<br />

Weeks Paid at 100%<br />

Base Salary<br />

Weeks Paid at 60%<br />

Base Salary<br />

0-1 0 25 25<br />

1-2 3 22 25<br />

2-3 6 19 25<br />

3-4 9 16 25<br />

4-5 12 13 25<br />

5-6 15 10 25<br />

6-7 18 7 25<br />

7-8 21 4 25<br />

8-9 24 1 25<br />

9+ 25 0 25<br />

Total Weeks<br />

Paid<br />

Basic Short-Term Disability (Disability) Insurance<br />

The Basic Short-Term Disability (STD) benefit provides<br />

you with income if you are unable to work due to a<br />

non-work related injury or illness for more than five<br />

consecutive workdays. You will be automatically enrolled<br />

in the Basic Short-Term Disability benefit and <strong>DLL</strong><br />

will pay the full cost of coverage. After a five-day<br />

elimination period, you may receive up to 25 weeks of<br />

compensation at 100% or 60% of earnings depending<br />

on your length of service as outlined in the Basic<br />

Short-Term Disability Benefit Schedule below. The<br />

disability benefit continues to the earlier of recovery or<br />

exhaustion of the benefit. The basic disability benefit<br />

will be offset by other income benefits including statemandated<br />

disability benefits.<br />

When Coverage Ends<br />

Your Short-Term Disability Insurance coverage ends:<br />

––<br />

When your employment with the company ends for<br />

any reason other than your disability.<br />

––<br />

The group policy is terminated for any reason.<br />

If your employment ends while you are on short-term<br />

disability, your disability benefits will be paid to you for as<br />

long as you are eligible and certified as disabled. Your<br />

medical, vision and dental coverage will continue while you<br />

are disabled as long as you are on active payroll and continue<br />

to pay your current monthly benefit contributions.<br />

Once LTD benefits begin, your employment with<br />

<strong>DLL</strong> terminates<br />

Basic Long-Term Disability (LTD) Insurance<br />

The Basic Long-Term Disability (LTD) benefit provides<br />

eligible members a benefit of 60% of annual earnings to a<br />

maximum of $12,000 per month. The benefit begins after<br />

180 days of disability and continues to the earlier of<br />

recovery or retirement (even if your employment with <strong>DLL</strong><br />

terminates). The Basic LTD premium that <strong>DLL</strong> pays on your<br />

behalf is not treated as taxable income, so the benefit is<br />

taxable to you when paid.<br />

When Coverage Ends<br />

Your LTD coverage ends on the earliest of the following<br />

dates:<br />

––<br />

When your employment ends for any reason other<br />

than your disability.<br />

––<br />

The LTD plan is terminated for any reason.<br />

12


<strong>2016</strong> <strong>DLL</strong> Benefits Guide<br />

Medical Insurance Coverage<br />

The health and well being of you and your family is<br />

important to <strong>DLL</strong>. <strong>DLL</strong> recognizes that, for many<br />

people, medical coverage is the most important benefit,<br />

and <strong>DLL</strong> is choosing to lead the market by subsidizing<br />

the majority of the cost of your medical coverage. <strong>DLL</strong><br />

is partnered with Independence Blue Cross powered by<br />

Highmark. <strong>DLL</strong> will continue to offer three plans: Blue<br />

Cross EPO, Blue Cross PPO and Blue Cross HDHP<br />

with HSA.<br />

Important Note:<br />

Preventive care is covered 100% at no cost to<br />

you — no copays, no deductibles.<br />

What is the Blue Cross Exclusive Provider<br />

Organization (EPO) Plan?<br />

The EPO is a more restrictive type of preferred provider<br />

organization plan under which employees must use<br />

providers from the specified network of physicians and<br />

hospitals to receive coverage; there is no coverage for<br />

care received from a non-network provider except in an<br />

emergency situation. You do not have to select a PCP,<br />

and you may go directly to any network provider<br />

without a referral.<br />

What is the Blue Cross Preferred Provider<br />

Organization (PPO) Plan?<br />

The PPO gives you preferred benefits when you use<br />

providers who participate in the PPO network. Through<br />

the PPO plan, you have the freedom to choose how<br />

you access your health care. You do not have to select<br />

a PCP, and you may go directly to any participating<br />

provider (network provider) without a referral. You<br />

may also visit nonparticipating providers at the nonpreferred<br />

level of benefits, under which you are<br />

responsible for paying a deductible and coinsurance<br />

amount. It is recommended that you use network<br />

providers to maximize the plan’s in-network benefit<br />

schedule. Network providers are preferred providers<br />

who have contractual arrangements with the plan to<br />

provide medical services at a reduced rate.<br />

What is the Blue Cross High Deductible Health Plan<br />

with Health Savings Account (HDHP with HSA)?<br />

The HDHP with HSA is a plan design similar to the PPO<br />

plan with both in-network and out-of-network coverage,<br />

giving you the freedom to choose how you access your<br />

health care. You must meet your individual or family<br />

deductible before the schedule of benefits begins.<br />

By enrolling in a qualified high deductible health plan you<br />

may be eligible to open an HSA account. The HDHP with<br />

HSA gives you more control over how you spend, or<br />

save, your health care dollars. It is a medical plan and a<br />

savings account all in one. You can save for future<br />

medical expenses by allowing your HSA funds to remain<br />

in the account and earn interest, or you can use your<br />

debit card to get instant access to your HSA dollars to<br />

pay for qualified out-of-pocket expenses quickly and<br />

easily. If the money in your HSA is used for qualified<br />

medical expenses, it is tax-free upon withdrawal. <strong>DLL</strong><br />

will make biweekly contributions to your HSA, and the<br />

amount and frequency that <strong>DLL</strong> contributes may vary<br />

by year. You may make additional contributions on a<br />

pretax basis into your HSA, subject to the IRS annual<br />

HSA contribution limit. Members age 55 and over can<br />

make an additional HSA catch-up contribution up to the<br />

IRS limit. For additional information about HSAs,<br />

including annual contribution limits, please refer to<br />

IRS Publication 969 (www.irs.gov).<br />

Important Note:<br />

When you are using a lab for a blood draw, it is<br />

important that you confirm the lab you are<br />

utilizing is in the Blue Cross network. You can<br />

check the current in-network labs at any time<br />

on mybenefitshome.com. If you have blood<br />

taken in your doctor’s office it will be<br />

considered in-network as long as your<br />

physician is in the network.<br />

Deductible<br />

The deductible is the dollar amount of covered<br />

expenses you must pay before the medical plan starts<br />

paying benefits. For example, if the plan has a $200<br />

deductible, you pay the first $200 of your covered<br />

expenses each year and this is referred to as “meeting<br />

the plan deductible”. Once you have met the deductible,<br />

the plan pays part of a covered expense and you pay the<br />

rest (your copayment).<br />

Copayment<br />

A copayment (copay) is a flat fee that you pay each time<br />

you receive certain in-network covered services, for<br />

example doctor’s office visits.<br />

14


Reminder: The FutureScripts IBC Prescription<br />

Drug Program will provide<br />

members the ability to fill a prescription<br />

for a 90 day supply at retail or mail order.<br />

Members are no longer required to fill<br />

their maintenance prescriptions at mail<br />

order. Members will still have the mail<br />

order option providing the convenience<br />

of having prescriptions sent directly to<br />

your home.<br />

Reminder: Pre-certification — Prior to a<br />

planned inpatient admission or within 48<br />

hours of an emergency or maternityrelated<br />

inpatient admission be sure to<br />

verify that your provider is obtaining<br />

precertification. If your provider will not,<br />

you are responsible for contacting for<br />

precertification. If this does not occur and<br />

it is later determined that all or part of the<br />

inpatient stay was not medically necessary<br />

or appropriate, you will be responsible for<br />

payment of any costs not covered.<br />

Medical Prescription Coverage<br />

<strong>DLL</strong> and Blue Cross are working together to help<br />

minimize the effect of rising healthcare costs. In order<br />

to provide quality drugs at affordable prices, Blue Cross,<br />

in partnership with FutureScripts, provides the following<br />

prescription tier level:<br />

––<br />

Formulary Generic<br />

––<br />

Formulary Brand-Name<br />

––<br />

Non-Formulary Brand-Name<br />

Members and their eligible dependents enrolled in a <strong>DLL</strong><br />

medical plan are covered under the FutureScripts<br />

Prescription Plan. When using the FutureScripts network<br />

retail pharmacy, there is a copay based on the<br />

prescription tier level. FutureScripts will offer a 90 day<br />

supply for maintenance medications at certain retail<br />

pharmacies and will also continue to offer the mail order<br />

option. The mail order program is not a mandatory<br />

program, but offered as a convenience for members.<br />

Maintenance medications are defined as medications<br />

that individuals must use on a consistent basis for the<br />

treatment of chronic health conditions, such as asthma<br />

or diabetes. The 90 day supply options provide you with a<br />

three-month supply of medication for two copays.<br />

Health Claims Procedure<br />

Claim forms may be obtained at mybenefitshome.com<br />

or on the United States Human Resources TrueBlue<br />

website. If your claim is denied in whole or in part, you<br />

will receive written notification of the denial from IBC<br />

and <strong>DLL</strong> (the Medical Plan Sponsor). The notice<br />

will explain the reason for the denial and the review<br />

procedures. You may appeal the denial of the claim<br />

by following the claim appeal process.<br />

When Coverage Ends<br />

Your medical, dental and vision coverage ends:<br />

––<br />

On the last day of the month in which your<br />

employment ends<br />

––<br />

When you no longer make the required contributions<br />

to participate in the plan<br />

––<br />

When you voluntarily elect to cancel your coverage<br />

due to a change in your status<br />

––<br />

The company terminates group health benefits<br />

Your dependent’s medical, dental and vison<br />

coverage ends:<br />

––<br />

When your coverage ends or the company<br />

terminates group health benefits<br />

––<br />

You fail to make required contributions for coverage<br />

––<br />

Your dependent no longer qualifies as a dependent<br />

under the plan<br />

Important Note:<br />

Members can choose medical coverage only,<br />

dental coverage only, vision coverage only or a<br />

combination of the three.<br />

15


<strong>2016</strong> <strong>DLL</strong> Benefits Guide<br />

Benefit<br />

Deductible<br />

Single<br />

Family<br />

Blue Cross HDHP/HSA<br />

In/Out Of-Network<br />

$1,500 3 /$1,700<br />

$3,000 3 /$3,700<br />

Blue Cross EPO<br />

In-Network Only<br />

N/A<br />

N/A<br />

Blue Cross PPO<br />

In/Out Of-Network<br />

N/A/$230<br />

N/A/$700<br />

Co-Insurance 100%/80% N/A 100%/80%<br />

Out-of-Pocket Max<br />

Single<br />

Family<br />

Includes ded. & co-ins.<br />

$3,000/$3,000<br />

$6,000/$6,000<br />

$3,000<br />

$6,000<br />

Includes ded. & co-ins.<br />

$4,000/$4,000<br />

$8,000/$8,000<br />

Office Visits<br />

Primary Care Physician<br />

Specialist<br />

$20, after deductible 1 /80% 1<br />

$25 copay<br />

$25, after deductible 1 /80% 1 $35 copay<br />

Preventive Care 2 100% 100% 100%<br />

$25 copay/80% 1<br />

$30 copay/80% 1<br />

Other Services<br />

Chiropractic Care<br />

Emergency Room<br />

Urgent Care<br />

Hospitalization<br />

Outpatient Surgery<br />

$25, after deductible 1 /80% 1<br />

$35 copay<br />

$50 after deductible 1 /80% 1<br />

$150 copay<br />

waived if admitted<br />

waived if admitted<br />

$25, after deductible 1<br />

$65<br />

$100, after deductible 1 /80% 1 $175 for the first 5 days<br />

$100, after deductible 1 /80% 1 $175 copay<br />

$30 copay/80% 1<br />

$100 copay/80% 1<br />

waived if admitted<br />

$50<br />

$130 for the first 5 days/80% 1<br />

$130 copay/80% 1<br />

Radiology<br />

Facility Standard<br />

Facility Advanced 4<br />

Professional Standard<br />

Professional Advanced 4 $20, after deductible 1 / 80% 1<br />

$50, after deductible 1 / 80% 1<br />

$10, after deductible 1 / 80% 1<br />

$25, after deductible 1 / 80% 1 $50 copay<br />

$70 copay<br />

$25 copay<br />

$35 copay<br />

$20 copay/80% 1<br />

$50 copay/80% 1<br />

$10 copay/80% 1<br />

$25 copay/80% 1<br />

Prescription Drugs<br />

Retail:<br />

Formulary Generic<br />

Formulary Brand-Name<br />

Non-Formulary Brand-Name<br />

$5 copay, after deductible<br />

$20 copay, after deductible<br />

$45 copay, after deductible<br />

$10 copay<br />

$30 copay<br />

$45 copay<br />

$10 copay<br />

$25 copay<br />

$45 copay<br />

Mail Order:<br />

Formulary Generic<br />

Formulary Brand-Name<br />

Non-Formulary Brand-Name<br />

$10 copay, after deductible<br />

$40 copay, after deductible<br />

$90 copay, after deductible<br />

$20 copay<br />

$60 copay<br />

$90 copay<br />

$20 copay<br />

$50 copay<br />

$90 copay<br />

Dependent Children<br />

Age Limit To age 26 To age 26 To age 26<br />

1 After deductible.<br />

2 For further information including a complete list of preventive services, please go to <strong>DLL</strong>benefits.com<br />

3 <strong>DLL</strong> will contribute $700 if you are enrolled as employee only and $1,350 if you are enrolled in any other tier, into your Health Savings Account.<br />

4 Advanced Radiology includes MRI, CAT Scan, PET Scan, etc.<br />

Blue Distinction Centers and Blue Distinction Centers Plus Enhanced Benefit<br />

If a member chooses to use one of these centers for one of these six services that will have the following cost share<br />

compared to using a non-qualifying facility for the specific services.<br />

Bariatric SurgeryCenters<br />

Cardiac Care<br />

Complex and Rare Cancer<br />

Knee/Hip Replacement<br />

Spine Surgery<br />

Transplant<br />

HDHP Plan EPO Plan PPO Plan<br />

100% after deductible<br />

100%,<br />

100%, Out of Network (OON):<br />

Out of Network: No Coverage Out of Network: No Coverage<br />

OON Level<br />

BDC/BDC+ Providers:<br />

BDC/BDC+ Providers:<br />

BDC/BDC+ Providers:<br />

100% after deductible<br />

100% Coverage<br />

100% Coverage<br />

Non BDC Providers:<br />

Non BDC Providers:<br />

Non BDC Providers:<br />

$100 copay, after deductible $175 Per day, 5 day max<br />

$130 Per day, 5 day max<br />

Out of Network (OON):<br />

Out of Network (OON):<br />

Out of Network (OON):<br />

OON Level<br />

No Coverage<br />

OON Level<br />

100% after deductible<br />

100%, Out of Network:<br />

100%, Out of Network (OON):<br />

Out of Network: No Coverage No Coverage<br />

OON Level<br />

16


Wellness<br />

Wellness Reward - Don’t miss your opportunity to<br />

participate! Program available to employees only enrolled<br />

in the medical plan. If you complete and submit the following<br />

plus you enroll in the medical plan in 2017 you will receive the<br />

wellness reward of $500 starting Janaury 1, 2017.<br />

––<br />

Complete the Wellness Profile with Blue Cross<br />

––<br />

Participate in the Biometric Screenings<br />

––<br />

Visit your doctor for your annual physical exam<br />

––<br />

Certify the completion of a preventive service that may<br />

include a dental exam, mammogram, colonoscopy,<br />

prostate exam, pap smear exam, vision exam.<br />

Additional information on how you can achieve these goals<br />

throughout the year will be communicated, so it is important<br />

that you look for this information.<br />

17


<strong>2016</strong> <strong>DLL</strong> Benefits Guide<br />

Accident and Critical<br />

Illness Insurance<br />

An accident or illness can be unexpected and costly. In<br />

fact, 37.9 million annual emergency room visits alone are<br />

related to injuries. Despite having medical coverage,<br />

many people are not adequately prepared for out-ofpocket<br />

expenses that follow.<br />

Certain critical illnesses are becoming more prevalent,<br />

but so are survival rates, thanks to recent medical<br />

breakthroughs and early detection. Many people<br />

underestimate the financial impact of a critical illness,<br />

especially on lost income. Despite having good medical<br />

coverage, many are not adequately prepared financially<br />

when faced with a serious illness.<br />

New this year, <strong>DLL</strong> will offer employees the chance to<br />

purchase accident and/or critical illness coverage on a<br />

post-tax basis. Benefit will be a tax free lump sum cash<br />

payment should an employee have an accident or critical<br />

illness.<br />

Important Note: Your accident and critical illness benefit may<br />

reduce depending on your age.<br />

Example Accident Benefit<br />

Example Critical Illness Benefit<br />

(must be at least 45 years old)<br />

Benefit Low Plan High Plan Benefit $15,000 $30,000<br />

Fractured Ankle Surgery $250 $500 Cancer $15,000 $30,000<br />

Hospital Admission (non-ICU) $500 $1,000 Heart Attack $15,000 $30,000<br />

X-Rays (MRI) $100 $200<br />

Appliance (crutches) $50 $100<br />

TOTAL BENEFIT $900 $1,800 TOTAL BENEFIT<br />

Family Premium Example Low Plan High Plan Family Premium Example $15,000 $30,000<br />

Annual Premium $298 $575 Annual Premium $678 $1,356<br />

Wellness Benefit<br />

(2 members with a<br />

wellness screenings)<br />

$100 $200 Wellness Benefit<br />

(2 members with a<br />

wellness screenings)<br />

$100 $200<br />

Net Out of Pocket Premium<br />

with Wellness Screening<br />

$198 $375 Net Out of Pocket Premium<br />

with Wellness Screening<br />

$578 $1,156<br />

18


Flexible Spending Accounts<br />

(FSA)<br />

Flexible Spending Accounts allow you to pay for certain<br />

out-of pocket healthcare and dependent care expenses<br />

with pretax dollars. Each year, you may elect to deposit<br />

pretax funds from your pay for deposit into a Flexible<br />

Spending Account for either medical/dental/Rx/vision<br />

expenses or eligible dependent care expenses. You<br />

choose the amount that you want deducted from each<br />

paycheck, and the maximum amount that you can set<br />

aside varies by the type of FSA as explained in the next<br />

section. Keep in mind that the contribution amount you<br />

elect remains in effect throughout the calendar year,<br />

unless you have a “Qualified Life Event.” See page 8<br />

for details on a Qualified Life Event.<br />

Reminder: FSA — Each year you must<br />

enroll in the Flexible Spending Accounts if<br />

you want to participate in the upcoming<br />

Plan Year.<br />

Businessolver Administers <strong>DLL</strong>’ Flexible<br />

Spending Accounts (FSA)<br />

A Visa debit card will be provided to each member who<br />

elects this benefit and it can be used for qualified<br />

purchases. You can use the debit card to pay for your<br />

eligible expenses, or you may pay out-of-pocket and<br />

submit a claim for reimbursement. When you use the<br />

debit card, it is important that you retain your receipts<br />

as you may be asked to substantiate certain claims.<br />

For more detailed information about expense eligibility,<br />

please refer to the IRS Publication 502 and IRS<br />

Publication 503 (www.irs.gov).<br />

Medical Flexible Spending Account (Medical FSA)<br />

The Medical FSA allows you to reduce your taxable<br />

income by setting aside funds for qualified medical<br />

expenses for you and your family. You may contribute<br />

between $100 and $2,500 to a Medical FSA and use it<br />

to pay for medical, prescription, dental, and vision<br />

expenses that are not covered by insurance.<br />

Procedures considered cosmetic are not eligible<br />

expenses. The total amount elected for the year is<br />

available on the first day of eligibility.<br />

Reminder: You will receive a new debit<br />

card if your card expires in <strong>2016</strong>.<br />

Limited Purpose Medical Flexible Spending Account<br />

(for HDHP with a Health Spending Account (HSA)<br />

participants ONLY)<br />

Important Note:<br />

Federal regulations mandated that the<br />

maximum amount an employee can contribute<br />

on a pre-tax basis to a health care FSA is<br />

$2,500.<br />

Members enrolled in the HDHP are eligible to participate<br />

in the Limited Purpose Medical FSA, which can be used<br />

for qualified dental and vision expenses. The Limited<br />

Purpose Medical FSA may not be used for medical and<br />

prescription expenses. HDHP participants will need to<br />

use their Health Savings Account for medical and<br />

prescription expenses. Procedures considered<br />

cosmetic are not eligible expenses. You may contribute<br />

between $100 and $2,500 to your Limited Purpose<br />

Medical FSA. The total amount elected for the year is<br />

available for you to use on the first day of eligibility.<br />

The three types of Flexible Spending Accounts offered<br />

by <strong>DLL</strong> are the Medical Flexible Spending Account, the<br />

Limited Purpose Medical Flexible Spending Account<br />

and the Dependent Care Flexible Spending Account.<br />

The FSA deduction is made before income taxes are<br />

calculated; therefore, you pay no income tax on<br />

these expenses.<br />

19


<strong>2016</strong> <strong>DLL</strong> Benefits Guide<br />

Dependent Care Flexible Spending Account<br />

(Dependent Care FSA)<br />

The Dependent Care FSA allows you to reduce your<br />

taxable income by certain qualified childcare expenses.<br />

You may contribute between $100 and $5,000 to a<br />

Dependent Care FSA and use it to pay for qualified<br />

childcare and elder care expenses. You can use the<br />

debit card to pay for your eligible expenses or pay for<br />

them and submit a claim for reimbursement.<br />

To be eligible to participate in the Dependent Care<br />

FSA, both parents must work outside of the home, and<br />

the child must be under 13 years of age. Single parents<br />

may participate as well. Per the IRS, the maximum<br />

election is $5,000 for a married individual filing a joint<br />

return or a single parent, or $2,500 for a married<br />

individual filing a separate return.<br />

Reminder: FSA — You cannot transfer<br />

money between Flexible Spending<br />

Accounts, and the FSA funds can only be<br />

used for reimbursement toward eligible<br />

FSA expenses for which you are enrolled.<br />

Availability of FSA Funds and When You Can File Claims<br />

You can be reimbursed for qualifying expenses up to the<br />

annual amount you elected at enrollment for your<br />

Medical FSA even if the full amount has not yet been<br />

deducted from your paychecks. Please note that you<br />

cannot transfer money between Flexible Spending<br />

Accounts, and the funds can only be used for<br />

reimbursement toward eligible FSA expenses for which<br />

you are enrolled. For example, if you elect contributions<br />

to a Medical FSA, it can only be used for reimbursement<br />

toward eligible medical, prescription, dental and vision<br />

expenses. For more detailed information about expense<br />

eligibility, please refer to IRS Publication 502 and 503.<br />

501 and IRS Publication 503 (www.irs.gov).<br />

You can submit claims at any time for any amount. When<br />

you submit a claim for reimbursement, you must submit<br />

acceptable evidence to support your claim. If your claim is<br />

denied, you will be notified in writing within 90 days after<br />

Businessolver receives the claim, and the notice will<br />

include the specific reason for the denial and a description<br />

of any additional supporting documentation required.<br />

The Tax Advantage<br />

Your payroll deductions for your FSA are made before<br />

income taxes are calculated; therefore you pay no<br />

income tax on these expenses. Below is an example<br />

that considers how much you have to earn to pay for<br />

expenses with after-tax dollars versus before-tax dollars.<br />

With Healthcare Account<br />

Before-Tax Dollars<br />

Cost of eye glasses $125 $125<br />

Taxes you pay on earnings* $0 $49<br />

Earnings required to purchase eye glasses $125 $174<br />

Without Healthcare Account<br />

Before-Tax Dollars<br />

*Assumes federal income tax bracket of 28%<br />

20


What happens while on a Leave<br />

of Absence?<br />

Medical and Limited Purpose Medical FSA<br />

Your participation in the Medical and Limited Purpose<br />

Medical FSA will not be affected if you are granted a paid<br />

leave of absence by the company. Payroll deductions will<br />

continue and you will continue to be able to use your<br />

Flexible Medical Spending Account. If you are on an<br />

unpaid leave of absence, your payroll contributions will<br />

be suspended, however, you can still participate using<br />

after-tax dollars and you can apply for reimbursement<br />

for eligible expenses. When you return to work, your FSA<br />

contributions will resume on a pretax basis provided you<br />

return to the company in the same year in which your<br />

leave of absence began. If you return to work for the<br />

company in a subsequent year, you will have to re-enroll<br />

in the Medical or Limited Purpose Medical FSA during<br />

the annual benefits open enrollment period.<br />

Dependent Care FSA<br />

Your participation in the Dependent Care FSA will be<br />

suspended during a leave of absence. Current federal<br />

law does not allow you to participate in the Dependent<br />

Care FSA during any period that you are not working,<br />

and you cannot be reimbursed for any expenses<br />

incurred during a leave of absence. You can resume<br />

Dependent Care FSA contributions if you return to work<br />

in the same year in which your leave of absence began. If<br />

you return to work in a subsequent year, you will have to<br />

re-enroll in the Dependent Care FSA during the annual<br />

open enrollment.<br />

Features for FSA Claim Submission, Online<br />

and Mobile Tools<br />

If you have qualifying expenses that were not paid using<br />

your benefit card, you have three options for submitting<br />

these expenses for reimbursement:<br />

1. You can upload your claim online through the FSA<br />

portal at www.benefitsolver.com.<br />

2. You can fill out a claim form and submit it along with<br />

your receipts via fax to 855 883 8541 or email at<br />

flexadminstration@businessolver.com<br />

3. You can mail in your claim form and receipts.<br />

If you mail your claim, all FSA claim forms should<br />

be sent to:<br />

Section 125 Claims Department<br />

Businessolver, Inc.<br />

PO Box 65948<br />

West Des Moines, IA 50265<br />

If your claim is denied in whole or in part, you will receive<br />

a notice from Businessolver. The notice will explain the<br />

reason for the denial and what additional information or<br />

documentation is required to substantiate the claim.<br />

Online and Mobile Tools<br />

As an FSA participant, you have access to tools and<br />

features that allow you to easily and conveniently<br />

manage your account:<br />

You can use www.benefitsolver.com to:<br />

––<br />

Check your account balance.<br />

––<br />

Check the status of recently submitted claims.<br />

––<br />

Submit new claims for reimbursement.<br />

––<br />

Sign up to have your funds directly deposited into a<br />

bank account.<br />

––<br />

Order new or replacement benefit cards.<br />

Avoiding Balance Forfeitures<br />

There is some risk to contributing to an FSA. If you<br />

do not use the money you contribute during the<br />

calendar year to pay for expenses, you must forfeit<br />

what is left over.<br />

When Coverage Ends<br />

Your participation in the Flexible Spending Account ends<br />

when any of the following occurs:<br />

––<br />

Your employment with the company ends.<br />

––<br />

You retire.<br />

––<br />

You die.<br />

––<br />

You experience a Qualified Life Event that results in<br />

your decision to end your participation.<br />

Keep in mind that claims may be submitted for<br />

reimbursement for expenses incurred before the date<br />

your participation in the plan ended. Any funds left in the<br />

account at the end of the calendar year and after all<br />

eligible claims have been submitted for reimbursement<br />

are forfeited.<br />

21


<strong>2016</strong> <strong>DLL</strong> Benefits Guide<br />

22


Dental Insurance Coverage<br />

<strong>DLL</strong> offers a comprehensive dental plan administered by<br />

United Concordia (UCCI). Overall, UCCI has a dental<br />

network that enables you to access the greatest value for<br />

services provided in your geographic area. Under this<br />

plan, you do not need to choose a primary care dentist;<br />

you have the flexibility of choosing any licensed dentist to<br />

provide your dental services, and you can enhance the<br />

amount of your benefits by utilizing a network provider.<br />

Coverage is based on the plan’s maximum allowable<br />

charge (MAC). Network providers agree to accept UCCI’s<br />

MAC for covered services as payment in full and also<br />

agree to file claims for you.<br />

If you or your family members receive services from<br />

a non-network provider, UCCI will apply the percentages<br />

shown in the table below to the non-network<br />

reimbursement for covered services, and you will be<br />

responsible for the difference up to the provider’s<br />

charge. United Concordia’s standard exclusions<br />

and limitations apply.<br />

The table below illustrates covered expenses and<br />

program maximums/deductible. Keep in mind that for<br />

services obtained outside of the UCCI network, our<br />

company has negotiated for reasonable and customary<br />

charges at the 90th percentile for all geographic areas<br />

where services are provided to you.<br />

Important Note:<br />

Benefits include full mouth composite (white)<br />

fillings and Adult Orthodontia.<br />

Benefit Category<br />

Plan Pays<br />

Class I - Diagnostic/Preventive Services Network Advantage Plus PPO Non-Network<br />

Exams<br />

Cleanings & Fluoride Treatments<br />

X-rays<br />

Space Maintainers<br />

100% 100%<br />

Class II – Basic Services<br />

Palliative Treatment (Emergency)<br />

Basic Restorative (Includes Posterior<br />

Composite Fillings)<br />

Simple Extractions<br />

Endodontics<br />

Nonsurgical Periodontics<br />

Surgical Periodontics<br />

Oral Surgery<br />

General Anesthesia<br />

Class III – Major Services<br />

Inlays, Onlays, Crowns<br />

Prosthetics (Bridges, Dentures)<br />

Repair of Dentures<br />

80% 80%<br />

60% 60%<br />

Orthodontics<br />

Diagnostic, Active, Retention Treatment 50% 50%<br />

Included Plan Features<br />

Smile for Health®--Wellness3 Provides<br />

periodontal care for people with certain chronic medical<br />

conditions: diabetes, heart disease, lupus, oral cancer,<br />

organ transplant, rheumatoid arthritis and stroke<br />

• Covers 1 additional periodontal maintenance per year at 100%<br />

• Scaling and root planing are covered at 100%<br />

• 4 periodontal surgery procedures are covered at 100%<br />

Program Maximums/Deductibles<br />

Annual Program Maximum (per covered person) $3,000<br />

Lifetime Orthodontic Maximum (per covered person) $1,000<br />

Annual Program Deductible*<br />

$50 Single/$150 Family<br />

*Annual Deductible excludes Class I Services and Orthodontics.<br />

Class 1: Diagnostic/Preventive services do not count towards your annual maximum.<br />

23


<strong>2016</strong> <strong>DLL</strong> Benefits Guide<br />

Vision Plan Highlights<br />

<strong>DLL</strong> provides a comprehensive vision benefit<br />

through the EyeMed program for you and your<br />

eligible family members. EyeMed’s vision benefit is<br />

designed to provide routine preventive care such as<br />

eye exams, eyewear and other vision services along<br />

with discounts on a second pair of glasses and balances<br />

over your allowances.<br />

EyeMed has a large network of providers that offers a<br />

wide selection of eyewear for you to choose from. You’ll<br />

receive the most out of your benefit when you visit an<br />

EyeMed eye doctor, including discounts on non-covered<br />

services and selections.<br />

The EyeMed network is comprised of both independent<br />

and optical retail locations. You’ll have access to<br />

thousands of private practitioners and the nation’s<br />

leading optical retailers: LensCrafters, Target Optical,<br />

JCPenney Optical, Sears Optical and most Pearle<br />

Vision locations.<br />

Because many eye and vision conditions exhibit no obvious symptoms,<br />

individuals are often unaware that there is a problem. Early diagnosis and<br />

treatment of eye disorders such as cataracts, glaucoma and macular<br />

degeneration are important for maintaining good vision and preventing<br />

permanent vision loss.<br />

Adults should have at least one eye exam between the ages of 20 and 29,<br />

two exams between ages 30 and 39, one exam every four years from age<br />

40 to 65 and one exam every one or two years after age 65.<br />

Here’s how to get started<br />

To access your vision benefit:<br />

1. For a complete list of providers near you, use the Provider Locator<br />

on www.eyemed.com and choose the INSIGHT network or call<br />

1-866-804-0982.<br />

2. Schedule an appointment. When making the appointment, tell the<br />

office that you are an EyeMed member and provide your name, the<br />

name of your organization or plan, and your member ID number.<br />

3. When you arrive, identify yourself as an EyeMed member and present<br />

your ID card.<br />

4. Your EyeMed provider will take care of the rest!<br />

Need eye exams or eyewear?<br />

1-866-804-0982 (EyeMed)<br />

Monday—Saturday 8am to 11pm<br />

Sundays 11am to 8pm Eastern Time<br />

Ready for LASIK?<br />

For Lasik providers, call 877 5LASER6 or visit www.eyemedlasik.com<br />

To learn more about EyeMed<br />

Visit www.eyemed.com<br />

To locate a participating provider, visit the EyeMed<br />

website at www.eyemed.com and choose the<br />

INSIGHT network.<br />

EyeMed Vision<br />

Feature/Service In-Network Out-of-Network<br />

Frequency of Exams, Lenses,<br />

Contacts, & Frames<br />

Exams, Lenses, Contacts: Once every 12 months<br />

Frames: Once every 24 months<br />

Exam Copay $0 Copay Up to $30 reimbursement<br />

Basic Lenses Copay<br />

Single Vision $20 Copay Up to $25 reimbursement<br />

Lined Bifocal $20 Copay Up to $40 reimbursement<br />

Lined Trifocal $20 Copay Up to $60 reimbursement<br />

Lenticular $20 Copay Up to $80 reimbursement<br />

Frames<br />

Frame Allowance<br />

Contact Lens (instead of glasses)<br />

$0 Copay, up to $150 retail allowance,<br />

then 20% discount off balance<br />

Up to $75 reimbursement<br />

Elective Conventional Up to $150 allowance Up to $120 reimbursement<br />

Medically Necessary Paid in Full Up to $210 reimbursement<br />

24


Additional Benefits<br />

401(k) Retirement Savings Plan<br />

<strong>DLL</strong> values its members and encourages their<br />

enrollment in the company-sponsored 401(k)<br />

Retirement Savings Plan. Members can contribute up to<br />

100% of their earnings up to the IRS annual maximum<br />

on a tax-deferred basis. <strong>DLL</strong> will match 100% of the first<br />

4% of your compensation. The company match begins<br />

immediately upon participation. Members over age 50<br />

can also contribute a catch-up contribution up to the<br />

IRS annual maximum. You are 100% vested in both your<br />

money and the company match.<br />

Employee Assistance Program (EAP)<br />

The Employee Assistance Program (EAP) provides<br />

professional confidential counseling service to you<br />

and your eligible dependents to help you and your<br />

family work through issues before they become<br />

unmanageable. No enrollment is necessary.<br />

Reminder: EAP — The EAP provides<br />

professional counseling in a confidential<br />

setting to help you and your family<br />

work through issues before they<br />

become unmanageable.<br />

<strong>DLL</strong> provides this benefit because we care about our<br />

members, and we encourage you and your family to use<br />

the EAP services whenever you need help or information<br />

to handle your work or family responsibilities.<br />

The EAP can provide assistance with family/marital<br />

counseling, depression/anxiety, alcohol/substance<br />

abuse, legal/financial resources, child/elder care, and<br />

work related issues.<br />

529 College Savings Plan<br />

A TAP 529 College Saving Plan is a tax-smart way to<br />

save now for future education costs. <strong>DLL</strong> makes it easy<br />

– you can set up payroll deductions. Visit or<br />

contact your bank to open a TAP 529 account.<br />

Education Assistance<br />

<strong>DLL</strong> recognizes that the development of skills and<br />

knowledge are critical to your success and the<br />

continuing success of the company. Members may<br />

receive reimbursement each calendar year for eligible<br />

education expenses, which include tuition and books<br />

for approved programs.<br />

Hyatt Pre-Paid Legal<br />

The prepaid legal plan includes office and telephone<br />

consultations with lawyers, defense of civil lawsuits, and<br />

will and estate planning. Members are responsible for<br />

paying the premium for this benefit and should contact<br />

Businessolver to enroll.<br />

Veterinary Pet Insurance (VPI)<br />

You have your choice of two plans that help to pay for<br />

veterinary lab fees, treatments, prescriptions, surgery<br />

and more. For more information and to enroll in this<br />

benefit, please contact VPI directly.<br />

25


<strong>2016</strong> <strong>DLL</strong> Benefits Guide<br />

Employee Costs (biweekly)<br />

Medical/Prescription Coverage<br />

HDHP/HSA Plan EPO Plan PPO Plan<br />

Employee $41.30 $55.12 $70.02<br />

Employee & Child(ren) $69.79 $82.48 $110.75<br />

Employee & Spouse/<br />

Domestic Partner<br />

$73.38 $87.58 $117.38<br />

Family $105.68 $133.49 $177.04<br />

Dental/Vision Coverage<br />

Dental Plan<br />

Vision<br />

Employee $10.20 Employee $1.30<br />

Employee & Child(ren) $29.35 Employee & Child(ren) $3.32<br />

Employee & Spouse/<br />

Domestic Partner<br />

$29.35 Employee & Spouse/<br />

Domestic Partner<br />

$3.32<br />

Family $29.35 Family $3.32<br />

Businessolver or <strong>DLL</strong>benefits.com<br />

can provide you with additional cost<br />

information for:<br />

— Supplemental Life and AD&D Insurance<br />

If you have any questions, visit<br />

<strong>DLL</strong>benefits.com or contact<br />

Businessolver at 855 851 6801.<br />

26


Required Annual Employer<br />

Health Plan Notification<br />

Availabilty of Summary Health Information<br />

As an employee, the health benefits available to you<br />

represent a significant component of your<br />

compensation package. They also provide important<br />

protection for you and your family in the case of illness<br />

or injury.<br />

Your plan offers a series of health coverage options.<br />

Choosing a health coverage option is an important<br />

decision. To help you make an informed choice, your<br />

plan makes available a Summary of Benefits and<br />

Coverage (SBC), which summarizes important<br />

information about any health coverage option in a<br />

standard format, to help you compare across options.<br />

The SBC is available on the web at: <strong>DLL</strong>benefits.com.<br />

A paper copy is also available, free of charge, by calling<br />

855 851 6801 (a toll-free number).<br />

HIPAA Special Enrollment Rights<br />

A federal law called HIPAA requires that we notify you about<br />

an important provision in the plan - your right to enroll in the<br />

plan under its “special enrollment provision” if you acquire a<br />

new dependent, or if you decline coverage under this plan<br />

for yourself or an eligible dependent while other coverage is<br />

in effect and later lose that other coverage for certain<br />

qualifying reasons.<br />

––<br />

Loss of Other Coverage (Excluding Medicaid or a State<br />

Children’s Health Insurance Program). If you decline<br />

enrollment for yourself or for an eligible dependent<br />

(including your spouse) while other health insurance or<br />

group health plan coverage is in effect, you may be able to<br />

enroll yourself and your dependents in this plan if you or<br />

your dependents lose eligibility for that other coverage<br />

(or if the employer stops contributing toward your or your<br />

dependents’ other coverage). However, you must<br />

request enrollment within 30 days after your or your<br />

dependents’ other coverage ends (or after the employer<br />

stops contributing toward the other coverage).<br />

––<br />

Loss of Coverage for Medicaid or a State Children’s<br />

Health Insurance Program. If you decline enrollment for<br />

yourself or for an eligible dependent (including your<br />

spouse) while Medicaid coverage or coverage under a<br />

state children’s health insurance program is in effect, you<br />

may be able to enroll yourself and your dependents in this<br />

plan if you or your dependents lose eligibility for that<br />

other coverage. However, you must request<br />

enrollment within 60 days after your or your<br />

dependents’ coverage ends under Medicaid or a state<br />

children’s health insurance program.<br />

––<br />

New Dependent by Marriage, Birth, Adoption, or<br />

Placement for Adoption. If you have a new dependent<br />

as a result of marriage, birth, adoption, or placement<br />

for adoption, you may be able to enroll yourself and<br />

your new dependents. However, you must request<br />

enrollment within 30 days after the marriage, birth,<br />

adoption, or placement for adoption.<br />

––<br />

Eligibility for Medicaid or a State Children’s Health<br />

Insurance Program. If you or your dependents<br />

(including your spouse) become eligible for a state<br />

premium assistance subsidy from Medicaid or through<br />

a state children’s health insurance program with<br />

respect to coverage under this plan, you may be able<br />

to enroll yourself and your dependents in this plan.<br />

However, you must request enrollment within 60 days<br />

after your or your dependents’ determination of<br />

eligibility for such assistance.<br />

To request special enrollment or to obtain more information<br />

about the plan’s special enrollment provisions, contact<br />

Businessolver at 855 851 6801.<br />

Women’s Health and Cancer Rights Act<br />

If you have had or are going to have a mastectomy, you may<br />

be entitled to certain benefits under the Women’s Health<br />

and Cancer Rights Act of 1998 (WHCRA). For individuals<br />

receiving mastectomy-related benefits, coverage will be<br />

provided in a manner determined in consultation with the<br />

attending physician and the patient, for:<br />

––<br />

All states of reconstruction of the breast on which the<br />

mastectomy was performed;<br />

––<br />

Surgery and reconstruction of the other breast to<br />

produce a symmetrical appearance;<br />

––<br />

Prostheses; and<br />

––<br />

Treatment of physician complications of the<br />

mastectomy, including lymphedema.<br />

These benefits will be provided subject to the same<br />

deductibles and coinsurance applicable to other medical<br />

and surgical benefits provided under the plan.<br />

If you would like more information on WHCRA benefits,<br />

call Businessolver at 855 851 6801 for more information.<br />

<br />

27


<strong>2016</strong> <strong>DLL</strong> Benefits Guide<br />

Premium Assistance Under<br />

Medicaid and the Children’s<br />

Health Insurance Program<br />

(CHIP)<br />

If you or your children are eligible for Medicaid or CHIP<br />

and you’re eligible for health coverage from your<br />

employer, your state may have a premium assistance<br />

program that can help pay for coverage, using funds<br />

from their Medicaid or CHIP programs. If you or your<br />

children aren’t eligible for Medicaid or CHIP, you won’t be<br />

eligible for these premium assistance programs but you<br />

may be able to buy individual insurance coverage<br />

through the Health Insurance Marketplace. For more<br />

information, visit www.healthcare.gov.<br />

If you or your dependents are already enrolled in<br />

Medicaid or CHIP and you live in a State listed below,<br />

contact your State Medicaid or CHIP office to find out<br />

if premium assistance is available.<br />

If you or your dependents are NOT currently enrolled<br />

in Medicaid or CHIP, and you think you or any of your<br />

dependents might be eligible for either of these<br />

programs, contact your State Medicaid or CHIP office or<br />

dial 877 KIDS NOW or www.insurekidsnow.gov to find<br />

out how to apply. If you qualify, ask your state if it has a<br />

program that might help you pay the premiums for an<br />

employer-sponsored plan.<br />

If you or your dependents are eligible for premium<br />

assistance under Medicaid or CHIP, as well as eligible<br />

under your employer plan, your employer must allow<br />

you to enroll in your employer plan if you aren’t already<br />

enrolled. This is called a “special enrollment” opportunity,<br />

and you must request coverage within 60 days of<br />

being determined eligible for premium assistance.<br />

If you have questions about enrolling in your employer<br />

plan, contact the Department of Labor at<br />

www.askebsa.dol.gov or call 866 444 EBSA (3272).<br />

If you live in one of the following States, you may be<br />

eligible for assistance paying your employer health plan<br />

premiums. The following list of States is current as of<br />

July 31, 2015. You should contact your State for further<br />

information on eligibility:<br />

ALABAMA – Medicaid<br />

Website: www.myalhipp.com/<br />

Phone: 855 692 5447<br />

ALASKA – Medicaid<br />

Website: www.myakhipp.com/<br />

Phone (Outside of Anchorage): 888.318.8890<br />

Phone (Anchorage): 907 269 6529<br />

COLORADO – Medicaid<br />

Medicaid Website: www.mycohibi.com/<br />

Medicaid Customer Contact Center: 800 221 3943<br />

FLORIDA – Medicaid<br />

Website: www.flmedicaidtplrecovery.com/<br />

Phone: 877 357 3268<br />

GEORGIA – Medicaid<br />

Website: dch.georgia.gov/<br />

Click on Programs, then Medicaid, then Health Insurance Premium<br />

Payment (HIPP)<br />

Phone: 404 656 4507<br />

INDIANA – Medicaid<br />

Website: www.in.gov/fssa<br />

Phone: 800 889 9949<br />

IOWA – Medicaid<br />

Website: www.dhs.state.ia.us/hipp/<br />

Phone: 888 346 9562<br />

KANSAS – Medicaid<br />

Website: www.kdheks.gov/hcf/<br />

Phone: 800 792 4884<br />

KENTUCKY – Medicaid<br />

Website: chfs.ky.gov/dms/default.htm<br />

Phone: 800 635 2570<br />

LOUISIANA – Medicaid<br />

Website: www.lahipp.dhh.louisiana.gov<br />

Phone: 888 695 2447<br />

MAINE – Medicaid<br />

Website: www.maine.gov/dhhs/ofi/public-assistance/index.html<br />

Phone: 800 977 6740<br />

TTY 800 977 6741<br />

MASSACHUSETTS – Medicaid and CHIP<br />

Website: www.mass.gov/MassHealth<br />

Phone: 800 462 1120<br />

MINNESOTA – Medicaid<br />

Website: www.dhs.state.mn.us/<br />

Click on Health Care, then Medical Assistance<br />

Phone: 800 657 3629<br />

MISSOURI – Medicaid<br />

Website: www.dss.mo.gov/mhd/participants/pages/hipp.htm<br />

Phone: 573 751 2005<br />

MONTANA – Medicaid<br />

Website: http://medicaid.mt.gov/member<br />

Phone: 800 694 3084<br />

NEBRASKA – Medicaid<br />

Website: www.ACCESSNebraska.ne.gov<br />

Phone: 855 632 7633<br />

NEVADA – Medicaid<br />

Medicaid Website: dwss.nv.gov/ Medicaid<br />

Phone: 800 992 0900<br />

28


NEW HAMPSHIRE – Medicaid<br />

Website: www.dhhs.nh.gov/oii/documents/hippapp.pdf<br />

Phone: 603 271 5218<br />

NEW JERSEY – Medicaid and CHIP<br />

Medicaid Website: www.state.nj.us/humanservices/dmahs/ clients/<br />

medicaid/<br />

Medicaid Phone: 609 631 2392<br />

CHIP Website: www.njfamilycare.org/index.html<br />

CHIP Phone: 800 701 0710<br />

NEW YORK – Medicaid<br />

Website: www.nyhealth.gov/health_care/medicaid/<br />

Phone: 800 541 2831<br />

NORTH CAROLINA – Medicaid<br />

Website: www.ncdhhs.gov/dma<br />

Phone: 919 855 4100<br />

NORTH DAKOTA – Medicaid<br />

Website: www.nd.gov/dhs/services/medicalserv/medicaid/<br />

Phone: 800 755 2604<br />

OKLAHOMA – Medicaid and CHIP<br />

Website: www.insureoklahoma.org<br />

Phone: 888 365 3742<br />

OREGON – Medicaid<br />

Website: www.oregonhealthykids.gov<br />

www.hijossaludablesoregon.gov<br />

Phone: 800 699 9075<br />

PENNSYLVANIA – Medicaid<br />

Website: www.dpw.state.pa.us/hipp<br />

Phone: 800 692 7462<br />

RHODE ISLAND – Medicaid<br />

Website: www.ohhs.ri.gov<br />

Phone: 401 462 5300<br />

SOUTH CAROLINA – Medicaid<br />

Website: www.scdhhs.gov<br />

Phone: 888 549 0820<br />

SOUTH DAKOTA – Medicaid<br />

Website: dss.sd.gov<br />

Phone: 888 828 0059<br />

TEXAS – Medicaid<br />

Website: www.gethipptexas.com/<br />

Phone: 800 440 0493<br />

UTAH – Medicaid and CHIP<br />

Website: health.utah.gov/upp<br />

Phone: 866 435 7414<br />

VERMONT – Medicaid<br />

Website: www.greenmountaincare.org/<br />

Phone: 800 250 8427<br />

VIRGINIA – Medicaid and CHIP<br />

Medicaid Website: www.coverva.org/programs_premium_assistance.cfm<br />

Phone: 800 432 5924<br />

CHIP Website: www.coverva.org/programs_premium_assistance.cfm<br />

CHIP Phone: 855 242 8282<br />

WASHINGTON – Medicaid<br />

Website: www.hca.wa.gov/medicaid/premiumpymt/pages/index.aspx<br />

Phone: 800 562 3022 ext. 15473<br />

WEST VIRGINIA – Medicaid<br />

Website: www.dhhr.wv.gov/bms/<br />

Phone: 877 598 5820, HMS Third-Party Liability<br />

WISCONSIN – Medicaid<br />

Website: www.badgercareplus.org/pubs/p-10095.htm<br />

Phone: 800 362 3002<br />

WYOMING – Medicaid<br />

Website: health.wyo.gov/healthcarefin/equalitycare<br />

Phone: 307 777 7531<br />

To see if any more States have added a premium<br />

assistance program since July 31, 2014, or for more<br />

information on special enrollment rights, you can<br />

contact either:<br />

U.S. Department of Labor<br />

Employee Benefits Security Administration<br />

www.dol.gov/ebsa<br />

866 444 EBSA (3272)<br />

U.S. Department of Health and Human Services<br />

Centers for Medicare & Medicaid Services<br />

www.cms.hhs.gov<br />

877 267 2323, Menu Option 4, Ext. 61565<br />

29


<strong>2016</strong> <strong>DLL</strong> Benefits Guide<br />

References and Resources<br />

Have a question about one of your benefits?<br />

Keep this brochure handy for a quick reference<br />

for all your benefit needs.<br />

Plan Administrator Website Phone Number<br />

Enrollment, Questions, Life Events Businesssolver <strong>DLL</strong>benefits.com 855 851 6801<br />

Medical Benefits Blue Cross mybenefitshome.com 866 727 4942<br />

Prescription Benefits FutureScripts 855 390 2604<br />

Nurse Line/Health Coaching Blues on Call 888 258 3428<br />

Dental Benefits United Concordia unitedconcordia.com 800 332 0366<br />

Vision Benefits Eyemed www.eyemed.com 866 804 0982<br />

Disability & FMLA Unum www.unum.com 866 779 1054<br />

Flexible Spending Accounts Businessolver <strong>DLL</strong>benefits.com 855 883 8541<br />

Employee Assistance Plan HMS hmsincorp.com<br />

Username: <strong>DLL</strong><br />

800 343 2186<br />

401(k) Retirement Savings Plan The Vanguard Group vanguard.com 800 523 1188<br />

Pre-Paid Legal Hyatt legalplans.com<br />

800 821 6400<br />

Password: 570005<br />

Pet Insurance Veterinary Pet Insurance (VPI) petinsurance.com/eb 800 872 7387<br />

Accident Insurance MetLife metlife.com 800 GET MET8<br />

Critical Illness MetLife metlife.com 800 GET MET8<br />

30


HR One Call<br />

x5555<br />

1 866 258 4762<br />

Option 1: Benefits*<br />

Option 2: Payroll & eTime<br />

Option 3: Recruitment<br />

Option 4: Training<br />

*Benefits Menu<br />

1: Benefits Services Center<br />

2: Vanguard (401k)<br />

3: IBC (Medical)<br />

4: Future Scripts (Rx)<br />

5: United Concordia (Dental)<br />

6: EyeMed (Vision)<br />

7: Unum (Disability & FMLA)<br />

8: Hear more <strong>DLL</strong> Benefits:<br />

• Employee Assistance<br />

Program (EAP)<br />

• HomeEssentials<br />

Contractor Network<br />

• Hyatt Legal<br />

• MetLife Home & Auto<br />

Insurance<br />

• Pet Insurance<br />

• Accident Insurance<br />

• Critical Illness<br />

Option 5: Verification<br />

of Employment<br />

Option 6: Other Inquiries<br />

31


De Lage Landen Financial Services, Inc.<br />

1111 Old Eagle School Road<br />

Wayne, PA 19087<br />

www.dllgroup.com

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