Competitive Advantage in an Era of Change:
Competitive Advantage in an Era of Change:
Competitive Advantage in an Era of Change:
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It has been said m<strong>an</strong>y times: In bus<strong>in</strong>ess, as <strong>in</strong> life,<br />
the only const<strong>an</strong>t is ch<strong>an</strong>ge.<br />
However, this sentiment has never been more widely shared<br />
th<strong>an</strong> today. Faced with <strong>an</strong> unprecedented volume <strong>an</strong>d pace<br />
<strong>of</strong> disruptive marketplace shifts, global org<strong>an</strong>izations are <strong>in</strong><br />
need <strong>of</strong> tr<strong>an</strong>sparency, agility <strong>an</strong>d compli<strong>an</strong>ce, quality <strong>an</strong>d<br />
efficiency as well as improved network<strong>in</strong>g with external<br />
partners <strong>an</strong>d <strong>in</strong>creased <strong>in</strong>ternal employee <strong>in</strong>tegration -<br />
import<strong>an</strong>t components <strong>of</strong> responsiveness to major ch<strong>an</strong>ge.<br />
Bus<strong>in</strong>ess process m<strong>an</strong>agement (BPM) is a m<strong>an</strong>agement<br />
discipl<strong>in</strong>e that c<strong>an</strong> help bus<strong>in</strong>esses atta<strong>in</strong> these import<strong>an</strong>t<br />
attributes. It adds pace <strong>an</strong>d certa<strong>in</strong>ty, mov<strong>in</strong>g new strategies<br />
<strong>in</strong>to technical or people-based action. It helps “get th<strong>in</strong>gs<br />
done”. And while build<strong>in</strong>g a last<strong>in</strong>g BPM capability requires<br />
the development <strong>of</strong> new skills <strong>an</strong>d abilities, it also promises<br />
to help today’s global org<strong>an</strong>izations m<strong>an</strong>age m<strong>an</strong>y <strong>of</strong> the<br />
most challeng<strong>in</strong>g marketplace developments they face,<br />
thereby generat<strong>in</strong>g immediate value. Comp<strong>an</strong>ies that<br />
embrace BPM today will enjoy a signific<strong>an</strong>t <strong>an</strong>d last<strong>in</strong>g edge<br />
over the competition. Establish<strong>in</strong>g a “BPM Process” me<strong>an</strong>s<br />
creat<strong>in</strong>g competitive adv<strong>an</strong>tage that is very difficult to copy.<br />
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