CELEBRATING 60 YEARS OF CHANGING LIVES FOR GOOD
2015 - 2018
STEP UP CATH
Poverty runs deep even here in one of the
most affluent areas in the nation. In Santa
Clara County, nearly 18.7% of our population
cannot afford basic necessities each month
without financial assistance, according to the
Supplemental Poverty Measure. The income
inequality in the county has made it a day-today
struggle for many residents to afford the
high costs of housing, food, transportation, and
health care. Poverty is complex and there is no
At Catholic Charities, our approach to poverty
is multi-faceted and based on the needs
and strengths of our participants. This report
demonstrates the results of our efforts over the
past three years based on our agency’s strategic
plan from 2012 to 2015.
Over the past three years, Catholic Charities
of Santa Clara County helped 162,000 of our
neighbors living in poverty, from infants and
toddlers to seniors, from people struggling with
mental illness, incarceration and homelessness
to immigrants and refugees seeking safety and
a new life. We accomplished this at 80 sites
throughout Santa Clara County through more
than 40 programs including our early childhood
and after-school education, nutrition programs,
older adult services, behavioral health services,
housing, job training and placement, asset
development, refugee resettlement, and
immigration legal services. We also convened
partners to advocate for policy changes and to
develop innovative solutions to poverty.
Thanks to the support of our generous donors
and volunteers, we have been able to make
a difference for many families and individuals
struggling to get by. At-risk youth in the most
crime-ridden areas of the county have a safe
place to go to after school where they can
participate in activities that increase their selfesteem,
planting the seeds that will help them
break out of poverty. Low-income seniors can
receive a warm, nutritious meal, sometimes
the only meal of the day, five days a week.
Homeless veterans have been able to get the
counseling, medication, and housing needed
to feel whole again. Young refugees from
war-torn countries were placed with loving
foster families and are now thriving. We could
not do this work without the support of the
greater community and teamwork with our
Our programs focus around seven priority
areas where we know we can make a
difference and can measure the impact of our
6. Advocacy & Convening:
Step Up Silicon Valley
7. Social Enterprise
Education Agency participants will increase their
levels of literacy, resiliency, and 21st Century skills
from cradle to career.
■■10,530 students enrolled in our CORAL (Community Organizing
Resources to Advance Learning) after-school literacy program.
1,266 were below-basic English language learners and are now
reading at grade level.
■■85% of students scored 70% or higher in assessments of resiliency.
■■878 participants re-engaged in high school, attended college or
Result: More students are prepared to graduate with
skills for the 21st century.
Mayra participated in a brainstorming process
for our Washington United Youth Center (WUYC)
when she was in 5th grade. In high school, she
became a member. After high school, Mayra
studied broadcast journalism and graduated from
San Jose State University. She joined Telemundo
48 producing newscasts and reporting for the six
o’clock news, and helped launch the first Spanish
morning newscast in the Bay Area. In July 2015,
Mayra joined Pacific Gas and Electric Company
(PG&E) as the utility’s lead spokesperson for the
South Bay and Central Coast. She is in charge of
developing and executing external and internal
communications plans to inform and engage
media, customers, and employees. “When I was
young, Catholic Charities opened doors to a
world that seemed out of reach for me,” said
Mayra. “I found a place where I was respected
regardless of my socio-economic status or
nationality. I was surrounded by positive role
models and was reminded every day that
anything is possible.”
Food Agency participants will have consistent and
stable access to a nutritionally balanced diet.
■■262,948 warm and nourishing meals were served to low-income
seniors by Catholic Charities staff and volunteers at Eastside
Neighborhood Center and John XXIII Multiservice Center.
■■32,092 bags of groceries have been distributed to low-income seniors.
■■4 new Community Gardens planted.
More people eat life-sustaining nutritious food.
Health Agency participants will maintain and
improve their total well-being via holistic services
and care coordination, leveraging new service and
■■1 new Integrated Behavioral Health Primary Care Clinic opened at
John XXIII Multiservice Center.
■■16,590 clients are involved in wellness and physical activities.
■■250 clients receiving integrated mental/physical health care.
More people are physically and mentally healthier.
Angela has become a better parent to her
children after attending regular, supervised
therapeutic family visitation sessions
through our Kindred Souls program. She’s a
single mother raising three kids ages 2, 5,
and 10. Angela lost custody of her children
about a year and a half ago.
Soon after, with the recommendation
of her social worker at the Department
of Family and Children Services, Angela
started attending the sessions with her
kids, who were in foster care.
Since then, Angela and her children have
changed for the better. With the skills
and techniques she learned from the
therapeutic sessions, Angela says, “I feel
more confident now in understanding
my kids’ emotional needs. I know how
to set limits and how to handle stressful
situations, thanks to the guidance of
my social workers at Catholic Charities.”
She is doing everything she can to regain
custody of her children, and her social
workers are confident that things will work
out for their family.
Paul, a Vietnam vet, came to the Mission
Rebuild program after living on the streets
for nearly six years with an undiagnosed
mental disorder. He found it hard to
get along with people. He was moving
from shelter to shelter, to homeless
encampments, until he listened to his
sister when she urged him to contact
Catholic Charities. “I don’t know where I
would be if it wasn’t for Mission Rebuild
and Catholic Charities,” says Paul. “The
program has truly helped me turn my life
around. I was able to find an apartment
with the help of my case manager. I am
now going to counseling and receiving
the medication that I need. I am much
happier and appreciate how lucky I am
to have benefited from this program.”
Housing Agency participants will find and maintain
safe, decent, stable, and affordable housing.
■■2,427 participants are housed in affordable housing.
■■408 formerly homeless individuals are now permanently housed.
More people live in safe, decent affordable housing.
Income Agency participants will increase
their income through employment and asset
■■614 individuals received job placements at an average of $11.43
■ ■$4,369,220 claimed by our clients in Earned Income Tax Credits (EITC)
and other tax refunds.
■■6,460 Green Cards or work authorizations were obtained.
More people have jobs with earned income and assets.
Advocacy Catholic Charities will increase public
awareness of poverty, help to change policies
related to poverty, and incubate innovative povertyreduction
■■Minimum wage increased in San Jose.
■■Pay For Success implemented in Santa Clara County.
■■840 participants engaged in Poverty Simulations.
■■91 organizations have partnered with us to reduce poverty.
■■26 Parishes engaged in Parish Partnerships.
Policies have changed to improve lives of people in
Social Enterprise Catholic Charities will provide
agency participants employment through multiple
agency-supported social enterprises.
■■104 jobs have been created through our Social Enterprise,
Day Break Cares.
■ ■$1,562,530 income and benefits have been generated through
Day Break Cares.
More people are employed with revenue generated
for the agency.
CATHOLIC CHARITIES …
BY THE NUMBERS 2015
Approximately 54,000 individuals served
throughout Santa Clara County annually.
123,624 Hot Meals Served to Seniors
16,464 Bags of Groceries Distributed
743 Participants Housed in Affordable Housing
63 Homeless Individuals Permanently Housed
44 Students Entering Kindergarten with Required Basic Skills
83 Percent of Youth Scoring 70% or Higher in Resiliency
495 Below Basic English Language Learners now Reading at
385 Participants Re-engaged in High School, Attending
College or Vocational Education
2,813 Participants Involved in Wellness and Physical Activity
200 Participants Served in Integrated Primary Care –
Behavioral Health Clinic
149 Job Placements
189 Participants Maintaining Job Retention 120-180 days
$12.97 New Average Hourly Wage
$77,814 Saved Towards Asset Attainment
$1.1 Million Amount Claimed in Earned Income Tax Credits
and Other Tax Refunds:
1,506 Green Cards or Work Authorizations Obtained
23 Social Enterprise Jobs Created
$476,559 Social Enterprise Income and Benefits
2015-2018 STRATEGIC PLAN – Executive Summary
PATHWAYS OF HOPE AND
Creating Pathways from Poverty to Hope and Opportunity
A national leader in social innovation initiatives, Catholic Charities
of Santa Clara County is at the forefront of the movement to cut
poverty in Silicon Valley. As a member of Catholic Charities USA, we
are committed to going beyond service delivery by advocating and
incubating innovative solutions to poverty.
Recognizing the growing challenges of poverty in the midst
of plenty, over the next three years Catholic Charities of Santa
Clara County plans to realign its resources to a more efficient
and effective model to address three aspects of poverty: chronic,
generational, and situational. Each aspect requires a targeted
approach focused on poverty alleviation, poverty prevention,
or poverty reduction, guided by our three-fold mission of
service, advocacy, and convening, in order to realize a vision of a
Through the achievement of new strategic inputs and
improvements in client outputs and outcomes, this strategic plan
offers a roadmap for changing the lives of individuals and families
for good. Together, we are creating pathways from poverty to
prosperity, opportunity, and hope.
HOPE STARTS HERE Our Strategic Intent
Catholic Charities of Santa Clara County is a comprehensive social
service and social change organization. We employ multiple services
aligned to impact the underlying reasons for poverty. In order to
achieve our vision of hope and opportunity and to meet our social
impact goals we need to transform our own agency approach.
1) BECOME CLIENT-CENTRIC rather than being driven by a
2) ADVOCATE FOR POLICIES and best practices that address the
barriers and root causes of poverty;
3) INCUBATE SOCIAL INNOVATION initiatives to discover new,
sustainable solutions to poverty;
4) STRENGTHEN THE INFRASTRUCTURE to improve efficiency
and effectiveness; and
5) TRANSFORM THE FUNDING MODEL for greater flexibility in
Improved Participant Outputs and Outcomes
By focusing on these strategic inputs, Catholic Charities should
realize improved results not just in the number of services
provided to more people, but in the progress people have made
in improving their living situations in relation to developing
resiliency and engagement in community, accessing nutritious
food, increasing their physical and mental health, living in safe,
decent, affordable housing, obtaining a quality education and
employment, thus gaining sufficient income and assets to make
Outcomes are measures through the Self-Sufficiency Measure
developed from Catholic Charities’ Step Up Silicon Valley network.
These Outcomes in Turn Will Lead to…Social Change
According to the Supplemental Poverty Measure, one in five
residents (18.7%) in Santa Clara County live in poverty. The
way individuals and families experience poverty varies widely.
Poverty is complex, deeply-rooted, and cyclical. Some encounter
unforeseen circumstances that lead to short-term, situational
poverty. This sudden vulnerability can last into a long-term
state of chronic poverty. Eventually, the challenge of poverty
can be passed down to affect the lives of children and youth as
generational poverty grows.
In the next three years, our social change impact goals will
directly target these three states of poverty through strategies of
alleviation, prevention, and reduction:
1) We alleviate chronic poverty by helping vulnerable clients
achieve stability that upholds dignity;
2) We prevent the growth of generational poverty by
engaging children and youth in opportunities that disrupt the
cycle of poverty; and
3) We reduce situational poverty by creating pathways of
Our most vulnerable residents in chronic poverty will achieve
stability and dignity with the support and resources to make ends
meet. Children and youth in generational poverty will improve
their academic success and develop the resiliency to disrupt the
cycle of poverty. Adults in situational poverty will learn skills and
form networks that enable them to gain the income and assets to
find a path out of poverty.
We envision a valley where every child has the opportunity to learn
from cradle to career and lives in a neighborhood free from fear,
where families can afford to live in safe and decent housing and
eat nutritious food, where enterprising workers can earn enough
to make ends meet and save for the future, where immigrants are
welcomed, and where those who are imprisoned, physically and
mentally ill, elderly, and vulnerable can find healing and hope.
Catholic Charities of Santa Clara County serves and advocates
for individuals and families in need, especially those living in
poverty. Rooted in gospel values, we work to create a more just
and compassionate community in which people of all cultures and
beliefs can participate.
Catholic Charities of Santa Clara County
2625 Zanker Rd.
San Jose, CA 95134
of Santa Clara County
of Santa Clara County
Catholic Charities of Santa Clara County
2625 Zanker Rd.
San Jose, CA 95134