PAKISTAN
TCF_AR_2015_-Full
TCF_AR_2015_-Full
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Operational Continuity Planning & Procedures for Data Protection<br />
As part of its efforts to ensure continuity of operations, an action plan has been formulated with the aim of preventing breakdown<br />
of the Foundation’s operations or restoring them in as little time as possible if interrupted due to some unexpected event or<br />
natural disaster. TCF has formulated detailed Standard Operation Procedures (SOPs) for backup of important Foundation’s<br />
assets including virtual data. By centralizing all major business processes using Enterprise Resource Planning software i.e.<br />
Microsoft Dynamics Great Plains (MDGP), the Foundation has developed a well-organized IT backup plan. In order to ensure<br />
safety and round-the-clock availability of data, TCF has implemented Systems, Applications and Network Infrastructure at<br />
different locations simultaneously. TCF has ensured that all critical data and information remains intact at all times to ensure<br />
operational continuity by effective backup plan and periodical testing.<br />
IT Governance<br />
TCF has an IT Governance policy that outlines the chain of responsibility, authority and communication across the Foundation.<br />
Technology<br />
IT Resources<br />
Process<br />
Controls<br />
Application<br />
Information<br />
Manage / Use<br />
People<br />
Measure<br />
Policies<br />
Procedures,<br />
Practices<br />
Management<br />
Structure<br />
Decision, Action<br />
Processes /<br />
Activities<br />
Control<br />
Control<br />
Decision<br />
Measurement<br />
and Control<br />
Measure<br />
(e.g. KPIs)<br />
Governed<br />
Strategy, Business Goal<br />
Drive<br />
IT Governance Concern<br />
Mechanism for Providing Information to the Board<br />
Formal Reporting Line<br />
There are four regions of the Foundation, each of which is headed by a Regional Manager (RM). The RMs are responsible for the<br />
performance of their respective Regions and the Head of Operations at Head Office (HO) has access to RMs for any required<br />
information pertaining to the respective region for the purpose of supervision and monitoring. Further information regarding any<br />
matter of concern or recommendation is put forward by the CEO to the respective committees of the Board.<br />
Employees<br />
We believe in a culture of openness and freedom of expression. We do this by providing several forums for employees to bring<br />
their valuable suggestions and feedback to the management and the Board. TCF has provided a server based Improvement<br />
Opportunity System (IOS) accessible to all employees allowing them to share their feedback, concerns and recommendations<br />
directly with the CEO and Head of Departments.<br />
Donors<br />
The Foundation has provided its contact details and other information to facilitate donors on its website www.tcf.org.pk<br />
20 Years of Believing in Pakistan 91