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Public Eye Winter 2015/16

The pressing political agenda to improve services with less funding is central to every area of public sector management with numerous innovators across a wide variety of public bodies delivering new, more cost-effective service models.

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<strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong> Issue 6<br />

BALANCING<br />

THE BOOKS?<br />

Andrew Cooper looks at the key points from the<br />

Spending Review <strong>2015</strong> for the public sector.<br />

ARE WE HEADING<br />

TOWARDS A SINGLE JOINED<br />

EMERGENCY SERVICE?<br />

The demands and roles of ambulance trusts, fire<br />

and police organisations are ever changing but<br />

there is a strong impetus and defined measures to<br />

improve closer working between these emergency<br />

services, says Nathan East.<br />

CHANGING THE FACE<br />

OF HEALTHCARE<br />

SERVICE DELIVERY<br />

Stuart Cowley, Director of Adult Social Care and<br />

Health at Wigan Borough Council and Karen<br />

James, CEO of Tameside Hospital NHS Foundation<br />

Trust examine how NHS organisations and local<br />

authorities are turning to health and social care<br />

integration to meet the challenges of reducing<br />

spending and improving services.<br />

FUNDRAISING POTENTIAL<br />

OF ENTERPRISING<br />

PUBLIC BODIES<br />

<strong>Public</strong> bodies are under increased pressure to<br />

find alternative methods of income generation.<br />

Vincent King examines the issues.


2 <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />

CONTENTS<br />

3<br />

4-7<br />

INTRODUCTION<br />

Andrew Cooper, <strong>Public</strong> Sector Director.<br />

BALANCING<br />

THE BOOKS?<br />

Andrew Cooper looks at the key points from the<br />

Spending Review <strong>2015</strong> for the public sector.<br />

8-9<br />

10-13<br />

THE BALANCE OF POWER<br />

Graeme Creer explains why the Northern Powerhouse<br />

could drive regional growth and rebalance Britain.<br />

CHANGING THE FACE<br />

OF HEALTHCARE<br />

SERVICE DELIVERY<br />

Stuart Cowley, Director of Adult Social Care and Health at Wigan<br />

Borough Council and Karen James, CEO of Tameside Hospital<br />

NHS Foundation Trust examine how NHS organisations and local<br />

authorities are turning to health and social care integration to meet<br />

the challenges of reducing spending and improving services.<br />

14-15<br />

RISING TO THE<br />

CHALLENGES OF CHANGE<br />

Organisational change in the public sector<br />

has wide-ranging implications for employers.<br />

Emlyn Williams reveals some of the issues –<br />

and suggests solutions.<br />

18-19<br />

The demands and roles of ambulance trusts, fire and police<br />

organisations are ever changing but there is a strong impetus<br />

and defined measures to improve closer working between these<br />

emergency services, says Nathan East.<br />

20-21<br />

22<br />

<strong>16</strong>-17<br />

NEW HEALTHCARE MODEL IS<br />

PART OF REVOLUTIONARY CHANGE<br />

As healthcare delivery continues to undergo<br />

radical reform, Edwina Farrell discusses one<br />

of the government’s major new initiatives.<br />

ARE WE HEADING<br />

TOWARDS A<br />

SINGLE JOINED<br />

EMERGENCY SERVICE?<br />

23<br />

FUNDRAISING POTENTIAL OF<br />

ENTERPRISING PUBLIC BODIES<br />

<strong>Public</strong> bodies are under increased pressure to find<br />

alternative methods of income generation. Vincent King<br />

examines the issues.<br />

UNIVERSITY FUNDING<br />

SCHEMES FACE TOUGH TIMES<br />

Patricia Grinyer explains why universities<br />

managing public sector loan funds for small firms<br />

are under pressure.<br />

IN FOCUS<br />

Get the very latest news and views from<br />

across Weightmans.<br />

© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.


Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />

3<br />

INTRODUCTION<br />

The pressing political agenda to improve services<br />

with less funding is central to every area of public<br />

sector management with numerous innovators<br />

across a wide variety of public bodies delivering<br />

new, more cost-effective service models.<br />

In this issue, we are particularly thankful to external<br />

contributors Stuart Cowley, of Wigan Borough<br />

Council, and Karen James at Tameside Hospital<br />

NHS Foundation Trust, for sharing their enlightening<br />

and often uplifting insights into the human and<br />

budgetary benefits of integrated health and social<br />

care services.<br />

Meanwhile, Vincent King discusses the fundraising<br />

potential of enterprising public bodies and Emlyn<br />

Williams reveals some of the problems – and<br />

solutions – faced by employers involved in<br />

organisational change.<br />

We hope you enjoy the read. If you have any<br />

questions or comments about these articles, or<br />

requests for information on topics we have not<br />

been able to include in this issue, please don’t<br />

hesitate to let us know.<br />

Following the Chancellor’s Autumn Statement<br />

and Spending Review, we also examine the wideranging<br />

implications for public sector organisations<br />

in a new political and fiscal landscape.<br />

Another key element of the Chancellor’s programme<br />

this parliament is the ongoing development of<br />

the Northern Powerhouse. Graeme Creer explains<br />

how this new initiative, embraced by many Labour<br />

leaders of big city councils, could drive regional<br />

growth and rebalance Britain.<br />

A radically different approach to healthcare<br />

delivery is equally integral to policy, but how will<br />

this work on the ground? Following the Vanguard<br />

GP schemes, Edwina Farrell discusses a further<br />

initiative to place larger, more comprehensive GP<br />

practices at the heart of NHS reform.<br />

Elsewhere in this issue, Patricia Grinyer explains<br />

why universities managing public sector loan funds<br />

for small firms are under pressure, while Nathan<br />

East discusses the options and challenges of<br />

introducing single emergency service organisations.<br />

Andrew Cooper, <strong>Public</strong> Sector Director<br />

0151 243 9898<br />

andrew.cooper@weightmans.com


4 <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />

BALANCING<br />

THE<br />

BOOKS?<br />

© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.


Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />

5<br />

Andrew Cooper looks at the key points from<br />

the Spending Review <strong>2015</strong> for the public sector<br />

With the Autumn Statement and Spending Review <strong>2015</strong> now delivered, Chancellor George Osborne<br />

has taken the key decisions which he hopes will enable him to deliver on the Conservatives’ <strong>2015</strong><br />

general election manifesto pledges to deliver a surplus in public finances of £10.1 billion from a deficit<br />

of £73.5 billion in <strong>2015</strong>/<strong>16</strong> by the end of this Parliament, the financial year 2019/20.<br />

The biggest surprise of the Chancellor’s speech was the U-turn on cuts to tax credits. This measure,<br />

which would have generated savings of £4.4 billion, has been abandoned following defeat in the<br />

House of Lords and concerns expressed by some of the Government’s own backbenchers. In addition<br />

to the ring-fenced budgets, police spending has also been protected.<br />

So what were the key measures?<br />

Local government and social care<br />

Central government grants to town halls in England<br />

will be abolished and councils will instead be able to<br />

keep all of their business rates, and raise council tax<br />

by 2% in order to pay for social care.<br />

Mr Osborne said that the new “social care precept”<br />

on council tax could see an additional £2 billion<br />

go into the system, although some councils have<br />

expressed fears that the wider cuts will worsen an<br />

existing £3 billion spending gap in providing care<br />

services to look after older people and people with<br />

mental health problems in the community.<br />

The Local Government Association has said the<br />

measures will affect poor areas more because they<br />

have lower council tax revenues and it does of<br />

course mean that the decision as to whether to raise<br />

the council tax in order to generate the additional<br />

money for social care will lie with local authorities,<br />

who are likely to get any resultant blame for a tax<br />

increase, as opposed to central government.<br />

The central government grant, which totalled £18<br />

billion in 2013/14 and equated to about a third of<br />

council revenues, will also have gone by 2020, while<br />

the right to keep 100% of business rates will deliver<br />

an estimated extra £11.5 billion a year to council<br />

budgets by then, councils have said.<br />

Elected city-wide mayors will be able to add<br />

a premium to business rates to pay for new<br />

infrastructure, provided they have the support of<br />

the local business community through a majority<br />

of business members of their Local Enterprise<br />

Partnership. The Local Growth Fund, created<br />

following the Heseltine Review, puts money under<br />

the direct control of Local Enterprise Partnerships<br />

and the government will deliver on its commitment<br />

to a £12 billion Local Growth Fund between <strong>2015</strong>/<strong>16</strong><br />

and 2020/21.<br />

It is worth noting that the Department for<br />

Communities and Local Government took the<br />

biggest hit in percentage terms in spending<br />

cuts during the last Parliament, with the<br />

communities-focused part of its budget halved<br />

and direct grants to local authorities reduced by<br />

27% in real terms. The initial headline figure for<br />

the next four years is cuts that average out to 30%,<br />

although it has been suggested that this figure may<br />

be significantly higher.<br />

Elected city-wide mayors will<br />

be able to add a premium<br />

to business rates to pay for<br />

new infrastructure...<br />

Continued overleaf >


6 <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />

Police<br />

There will be no real term cuts in police budgets in<br />

England and Wales, with spending to rise by £900<br />

million by 2020. This will include an extra £500<br />

million of funding for the counter-terrorism budget,<br />

more than £1.3 billion of capital investment on<br />

improved border security and £1 billion to “overhaul<br />

the emergency services network”, including<br />

investment in mobile communications.<br />

Savings will be made through the borders and<br />

immigration system and reductions of 30% to the<br />

administrations budget compared with <strong>2015</strong>/<strong>16</strong><br />

and Mr Osborne said that police reform needed to<br />

continue in this Parliament, with forces expected to<br />

make further savings by merging back offices and<br />

“sharing expertise.”<br />

Police and Crime Commissioners will also have<br />

“greater flexibility” to raise precepts – the money<br />

given to police through council tax – where they had<br />

been “historically low.”<br />

Health<br />

The NHS budget was not only ring-fenced but an<br />

additional £10 billion of funding has been promised.<br />

The overall health budget in England, currently<br />

£101 billion, will rise to £120 billion by 2020/21 and,<br />

significantly, the NHS in England will get an upfront<br />

cash injection of £6 billion next year as part of the<br />

additional funding. However, the NHS in England<br />

is still expected to make £22 billion in efficiency<br />

savings. There will be an extra £600 million<br />

earmarked for mental health services and the<br />

Better Care Social Fund will be increased by 1.9%.<br />

The price to pay, however, is that the Department<br />

of Health’s own budget – the chunk of its current<br />

£1<strong>16</strong> billion income that does not give the NHS its<br />

£101 billion – is being cut by 25%. This principally<br />

means cuts to the key health bodies funded by that<br />

money, notably Health Education, which pays for<br />

the recruitment, education and training of health<br />

professionals, and <strong>Public</strong> Health England, intended<br />

to help improve public health in general, while<br />

the fact that significant efficiency savings are still<br />

expected means that the immediate pressure on<br />

frontline healthcare bodies is not likely to lessen.<br />

The NHS budget was<br />

not only ring-fenced<br />

but an additional<br />

£10 billion of<br />

funding has<br />

been promised.<br />

Education<br />

The education sector got off more lightly from the<br />

cuts than many had anticipated, prompting sighs<br />

of relief from universities and further education<br />

colleges. But the government’s offer to extend<br />

free childcare has been trimmed while services<br />

provided to schools by local authorities were hit by<br />

a significant cut. A major shake-up of the formula<br />

for funding schools in England is to take place by<br />

2017, which is likely to see funding shifted away<br />

from inner city schools. The largest cut in education<br />

will be the scrapping of the £600 million education<br />

services grant paid to local authorities, which will<br />

cut back on the school improvement and support<br />

functions provided by those bodies.<br />

© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.


Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />

7<br />

...the government’s offer<br />

to extend free childcare<br />

has been trimmed while<br />

services provided to schools<br />

by local authorities were hit<br />

by a significant cut.<br />

Conclusions<br />

Beyond the Chancellor’s eye-catching and<br />

headline grabbing U-turn on cuts to tax credits,<br />

there is not a great deal that was not expected,<br />

although the rumour mill was certainly in<br />

overdrive about the risks of potential cuts to<br />

police spending.<br />

What is apparent from the package as a<br />

whole, however, is that public bodies are<br />

going to have to continue not just to deliver<br />

but to develop and modernise their services,<br />

alongside ever greater public expectations,<br />

whilst budgets are reduced.<br />

Andrew Cooper,<br />

<strong>Public</strong> Sector Director<br />

0151 243 9898<br />

andrew.cooper@weightmans.com


8 <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />

THE<br />

BALANCE<br />

Graeme Creer explains why<br />

the Northern Powerhouse<br />

could drive regional growth<br />

and rebalance Britain.<br />

The powerhouse of London<br />

dominates more and more, we<br />

need a Northern Powerhouse too.<br />

It is always exciting when the government thinks up<br />

the slogan first, and fills in the rest as it goes along.<br />

George Osborne’s brainchild is a cracking brand,<br />

rippling with muscular purpose: “The powerhouse<br />

of London dominates more and more, we need a<br />

Northern Powerhouse too.” It can be tacked on<br />

to any press release, features in the Spending<br />

Review and even has its own government minister.<br />

But what is it all about?<br />

There are three main elements. The first is about<br />

infrastructure, and transport links joining up the<br />

big northern cities with new roads and fast trains.<br />

This took a hit when key elements of the rail plans<br />

were shelved, and the road and rail schemes include<br />

existing projects. But the idea is strong, and the<br />

investment is welcome.<br />

The second aim is to boost innovation and<br />

overseas trade.<br />

The third element is “serious devolution of powers<br />

and budgets for any city that wants to move to a<br />

new model of city government – and have an elected<br />

Mayor.” Labour’s old regional arrangements stalled,<br />

and were scrapped in 2011, leaving a vacuum only<br />

partially filled by Local Economic Partnerships. The<br />

Coalition government re-imagined devolution as<br />

“localism”, but the winds of change from Scotland<br />

and Wales were too strong, and England is next. The<br />

big prize is economic growth outside the South East.<br />

Devolution is the chosen mechanism. The primary<br />

vehicle is the “combined authority”, a 2009 invention<br />

where groups of local authorities promote a new<br />

body covering transport and economic development.<br />

They are popping up in most “city regions”,<br />

with Manchester well in the lead. The deals that<br />

government strikes with local authorities, giving<br />

them extra powers and funding, were re-titled<br />

“devolution deals”, and in July this became a<br />

frantic, secret bidding process with no rules and an<br />

eight week deadline. New “devolution agreements”<br />

are emerging, mostly with Northern Powerhouse<br />

authorities and involving a combined authority made<br />

up of the Leaders or Mayors of the local councils,<br />

and from 2017 a directly elected city region mayor,<br />

majoring on control over economic development<br />

funding, transport powers and funding, joint working<br />

and devolution on skills training and business<br />

support, strategic planning functions, a coordinated<br />

approach to public sector land, and oversight of<br />

health and social care integration.<br />

© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.


Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />

9<br />

OF<br />

POWER<br />

And the Government intends to phase<br />

out local authority grants in favour<br />

of allowing them to keep a higher<br />

proportion of business rates, and the<br />

income from business rate growth.<br />

But there are big questions:<br />

Government funding for local authority spending will<br />

be halved over the next five years. Local authorities<br />

are told to cut senior pay and sell local assets. Is there<br />

new money in devolution, or is existing funding – or<br />

less funding – being redistributed?<br />

The Cities and Local Government Devolution Bill<br />

seeks to free up the creation and alteration of<br />

combined authorities, and to allow them to be<br />

given extra responsibilities like police and crime<br />

commissioner and fire and rescue authority functions.<br />

Will they be new super-councils, or a substitute for old<br />

regional structures?<br />

The deals are carefully worded. Many of the promises<br />

are conditional, vague and aspirational. Do they have<br />

any resonance outside the political arena?<br />

Does it matter if the governance of Manchester<br />

is radically different from the governance of Bristol<br />

or Norwich?<br />

Will elected mayors have any real powers, or will<br />

councils be able to veto initiatives they do not like?<br />

Will business rate retention be less redistributive,<br />

to the disadvantage of the less affluent regions?<br />

And will the focus on regional growth re-orientate<br />

the planning system, so environmental, amenity and<br />

aesthetic considerations become secondary?<br />

Make no mistake, though, the Northern Powerhouse<br />

is a serious project. It could drive regional growth and<br />

rebalance Britain.<br />

Time will tell.<br />

Graeme Creer,<br />

Consultant<br />

0151 243 9834<br />

graeme.creer@weightmans.com


10 <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />

CHANGING<br />

THE FACE OF<br />

HEALTHCARE<br />

SERVICE<br />

DELIVERY<br />

More and more<br />

NHS organisations<br />

and local authorities are<br />

turning to health and<br />

social care integration to<br />

meet the challenges of<br />

reducing spending and<br />

improving services.<br />

© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.


Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />

11<br />

Many healthcare and social<br />

care leaders regard the<br />

integrated approach as a<br />

once in a generation opportunity<br />

to empower individuals, while<br />

reshaping a late 20th century<br />

service model that no longer<br />

works in <strong>2015</strong>.<br />

“In his 2002 report on the long term<br />

future of health services, the late<br />

Sir Derek Wanless said that if we<br />

carried on as we had been doing,<br />

the NHS would go bust by 2020,”<br />

said Stuart Cowley, Director of Adult<br />

Social Care and Health at Wigan<br />

Borough Council. “Simon Stevens,<br />

CEO of NHS England, reiterated a<br />

similar view last year.”<br />

Continued overleaf >


12 <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />

Turning disjointed services into cohesive teams<br />

Stuart’s views are endorsed by Karen James, CEO of<br />

Tameside Hospital NHS Foundation Trust.<br />

“If you have been a patient or carer, you will understand how<br />

fragmented our systems and organisations are. We are working<br />

in silos and it is becoming more and more important to integrate<br />

services,” said Karen. “We must change the way we operate so<br />

that community care, primary care and hospital care services<br />

become as seamless as possible.”<br />

This means cutting across organisational boundaries because they<br />

are not relevant to the care patients and service users need today.<br />

“We do a lot of duplication and have inefficient services that are<br />

difficult for people to move between,” added Karen. “We have<br />

deficits across the system and we need to pool budgets so we can<br />

address priorities and manage patients in the most appropriate<br />

environment. For example, 13% of our bed-stock in Tameside<br />

is currently being taken up by patients whose discharge into<br />

community care is delayed. An integrated service would address<br />

this disjointed situation.”<br />

“We must change the way<br />

we operate so that community<br />

care, primary care and hospital<br />

care services become as<br />

seamless as possible.”<br />

Prevention is better – and cheaper – than cure<br />

So what are the alternatives to the current system and what sort<br />

of changes in philosophy are needed to deliver the new model of<br />

integrated services?<br />

Stuart commented: “We are reaching for professional reform to<br />

deliver a vision of keeping people well, rather than treating them<br />

when they are ill, by doing some very basic things. We have a<br />

way of working where we fix ill people and act as practitioners to<br />

dependents. We are starting instead to approach people from a<br />

human angle and ask them questions such as ‘What is your best<br />

day like?’ and ‘What are your talents and interests?’. We are getting<br />

to know the person as a starting point.”<br />

By doing this Stuart believes service providers can connect people<br />

to their most appropriate form of support in their local community.<br />

“This approach is better for the individual and cheaper for<br />

the community than an eight minute GP appointment and a<br />

prescription that in some cases may not be needed, and is not<br />

necessarily the solution. Sometimes it is not Prozac that a person<br />

requires but debt counselling,” he said. “If you help people to<br />

make the connections and have a genuine menu of options to keep<br />

them connected in the community, you can very often keep them<br />

out of hospitals.”<br />

Multi-disciplinary solutions delivered under one roof<br />

Meanwhile, Tameside Hospital NHS Foundation Trust is introducing<br />

an exciting new programme to create an integrated care system,<br />

which involves radically fresh approaches to working practices.<br />

“Our outpatients’ outcomes have not improved for decades, so<br />

this way of working is clearly not fit for purpose,” said Karen.<br />

“To rectify this situation we will concentrate on an ill-health<br />

prevention strategy that involves mobilising community care<br />

assets to look after well-being.”<br />

Karen continued: “In terms of primary care we will work around<br />

GP localities with the support of consultants and specialist nurses<br />

who can provide senior level advice. This will enable us to more<br />

effectively manage patients recognised as being at risk, so they<br />

don’t end up in a crisis situation.<br />

“This will involve wrapping our services such as community<br />

services, social care, around GP localities with links to specialist<br />

support from the acute hospitals consultants. It is about preventing<br />

at-risk patients from getting to crisis point by being proactive.”<br />

When emergencies do arise, Tameside’s programme will involve<br />

pulling services together, so there will be urgent integrated<br />

response for example, out-of-hours services and walk-in centres<br />

as well as rapid intermediate response teams will be integrated<br />

and managed as one service to form under one roof in an<br />

‘emergency care village’.<br />

“There will be a single point of contact and all services will be<br />

totally integrated to deliver the most appropriate response,”<br />

explained Karen.<br />

“The other element is the local authority and health commissioners<br />

sharing a pooled budget. They will jointly decide on the outcomes<br />

they want to achieve and will commission an integrated delivery<br />

system to deliver the health outcomes required.”<br />

© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.


Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />

13<br />

Taking the ‘human-to-human’ approach<br />

Recent initiatives have involved teams in both Wigan and<br />

Tameside demonstrating the effectiveness of integrated teamwork.<br />

“We had a professional who was going to see a woman with a<br />

broken hip. The professional took the time to look around the<br />

room and saw framed embroidery on the wall,” said Stuart.<br />

“She said how nice this was and the woman flushed with pride.<br />

The professional knew the Clifton Street Community Centre was<br />

just down the road and contacted the manager, who was happy<br />

to come and talk to the woman with the broken hip, to explain<br />

that there were sewing classes at the centre.”<br />

Stuart continued: “We are recognising that by putting community<br />

connections and wellness front and centre, we can achieve better<br />

with less expense. We are seeing that people stay healthy and well<br />

when they feel valued and connected. We are surprising ourselves<br />

by finding out how many community resources are available to<br />

help people to stay healthy.”<br />

Under the old model, this situation would have involved the<br />

professional recommending a day centre with transport laid on –<br />

mainly because this was the standard procedure.<br />

“If the professional had a busy workload, he or she may well have<br />

looked at the care plan and arranged the day care and transport<br />

without really thinking it through,” commented Stuart. “However,<br />

by investing more time in the first place you can get to know the<br />

person better yourself. People don’t come defined by their social<br />

care needs and I believe that, two or three years down the line,<br />

workers will be routinely having human-to-human conversations<br />

first and a professional to patient dialogue second.”<br />

Stuart added: “The starting point is bonding frontline workers –<br />

such as social workers, occupational therapists, health visitors,<br />

early years workers – with the needs and interests of individuals<br />

so that NHS and local authorities have a common way and the two<br />

areas we are focusing on are schools and GP practices.”<br />

Children see the benefits of a joined-up paediatric service<br />

In Tameside, the paediatric service represents a strong illustration<br />

of how integrated services can operate effectively.<br />

“The team is moving patients from the community to hospital,<br />

and from the hospital back into the community in a way that<br />

is really positive for parents and children. I’ve been out with<br />

the team and been very impressed by the huge improvements<br />

in communications – because our practitioners aren’t stuck in<br />

professional and organisational boundaries,” explained Karen.<br />

“Children who you never would have believed could be managed<br />

outside a hospital are being looked after at home and this is largely<br />

thanks to the single, multi-disciplinary team. Our aim is to produce<br />

a much more efficient service with better outcomes for patients,<br />

while addressing the budgetary challenges faced by all public<br />

sector organisations.”<br />

Karen James, CEO, Tameside<br />

Hospital NHS Foundation Trust<br />

Stuart Cowley, Director of<br />

Adult Social Care and Health<br />

at Wigan Borough Council.<br />

“We are recognising that by<br />

putting community connections<br />

and wellness front and centre,<br />

we can achieve better with<br />

less expense.”


14 <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />

RISING<br />

TO THE<br />

CHALLENGES<br />

OF CHANGE<br />

Organisational change in the public sector<br />

has wide-ranging implications for employers.<br />

Emlyn Williams reveals some of the issues –<br />

and suggests solutions.<br />

When public bodies undergo a reconfiguration or merger,<br />

it can be tempting to look first at what is going to happen<br />

to the employees. However, from an employment law<br />

perspective, this is putting the cart before the horse.<br />

The first consideration should be the nature and<br />

organisational implications of the changes: because what<br />

happens to employees will flow from the reorganisation,<br />

not the other way round.<br />

What if a brand new organisation is being established?<br />

There is often a time lag between the decision to merge<br />

or reorganise and the creation of the new body. This can<br />

lead to a lack of direction. One way to handle this issue is<br />

to have a shadow management structure. As long as this is<br />

set up carefully the shadow management body can assess<br />

the implications for employees and ensure they are fully<br />

understood from the outset.<br />

© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.


Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />

15<br />

It’s good to talk<br />

This links in with communication. In any reorganisation it is<br />

essential to put in place a clear communication strategy so all staff<br />

know what is going to happen and when. No one likes change,<br />

but change combined with uncertainty is doubly unsettling for<br />

employees and should be avoided wherever possible.<br />

There can also be legal obligations to consult. If there is a<br />

transfer of undertakings, which can include a service changing<br />

hands or if there is a collective redundancy situation affecting<br />

more than 20 staff at one ‘establishment’ there are separate<br />

obligations to consult.<br />

Such consultation may need to take place concurrently, but<br />

separately, which requires careful planning for both the ‘old’ and<br />

‘new’ employer where a service is changing hands. An important<br />

prerequisite for successful consultation is knowing what change is<br />

going to look like. In practical terms, public bodies that are going to<br />

take a service forward after a merger will either have a ‘Brave New<br />

World’- plan for instant change, or a ‘wait-and-see’ approach that<br />

involves transferring staff in and reviewing the situation once the<br />

service is up and running.<br />

What if some employees are made redundant? The government’s<br />

proposed cap of £95,000 for public sector termination payments<br />

from April 20<strong>16</strong> represents another potential issue for employers.<br />

Many public sector employees have a much greater redundancy<br />

entitlement than this. When enhanced pension costs are<br />

included, the settlement figure for some individuals can<br />

easily exceed £200,000.<br />

The upshot of this could be that employees in organisations<br />

undergoing change before April 20<strong>16</strong> will be keen to argue that<br />

they want to leave by reason of redundancy. Even if they are<br />

offered a suitable alternative position, they could contend that it<br />

is not suitable in order to ensure they receive their money before<br />

April when the £95,000 cap is introduced. Employers need to be<br />

ready to deal with this argument if it arises and not leave the details<br />

of any proposed new role too vague, or communicate it at the<br />

11th hour.<br />

There is often a time lag<br />

between the decision to merge<br />

or reorganise and the creation<br />

of the new body. This can lead<br />

to a lack of direction.<br />

Practical points on mergers<br />

When TUPE applies, employees will transfer on their existing<br />

terms and conditions. There is sometimes an insufficiently robust<br />

analysis of what is contractual (and so transfers over) and what is<br />

not. This can lead, for example, to the new combined team working<br />

under two different sets of disciplinary rules. If there is a thorough<br />

assessment of whether or not such rules are contractual, this type<br />

of situation can be managed.<br />

A major hidden cost of organisational change relates to whether<br />

relevant policies say excess travel costs may be reclaimed by<br />

employees whose place of work change. In one case we handled<br />

recently, these costs amounted to more than £500,000. If changes<br />

are being made to drive cost efficiencies and financial planning,<br />

this sort of extra cost can come as a nasty surprise if not<br />

considered in advance.<br />

Changes in location are often the trickiest to manage. Organisations<br />

should look to see if there are mobility clauses requiring employees<br />

to move to a different location. If there is a potential redundancy<br />

situation, the employer should find out if it can help with transport,<br />

or by allowing flexible working for affected staff. Whilst changing<br />

location where there is a TUPE transfer has become slightly easier<br />

in legal terms, it remains quite fraught and difficult.<br />

It is important to be positive about change. If you do not have<br />

effective mobility clauses, it is still possible to engage with your<br />

staff and persuade them to want to make the move. If people feel<br />

that they are genuine stakeholders who are being consulted and<br />

have a genuine say in changes which affect them, they are much<br />

more likely to embrace a move than if they feel it is being imposed<br />

on them.<br />

Emlyn Williams, Partner, Employment<br />

0151 243 9569<br />

emlyn.williams@weightmans.com


<strong>16</strong> <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />

NEW HEALTHCARE<br />

MODEL IS PART OF<br />

REVOLUTIONARY<br />

CHANGE<br />

The new wave of integrated healthcare provision and an<br />

examination and analysis of the potential models of care<br />

is well underway following the launch earlier this year<br />

of the government’s Vanguard initiative. More recently,<br />

the new Primary Care Home (PCH) model aimed at larger<br />

populations has been announced. Endorsed by NHS<br />

England, the programme has been launched by the NAPC<br />

with the target for the pilot programme being a list size of<br />

30,000 to 50,000.<br />

In the long term, if the pilot proves successful, we may see<br />

more practice mergers to enable service provision at scale.<br />

However, fundamentally collaborative working with other<br />

services across the whole health and social care spectrum<br />

is at the centre of the project.<br />

The project is part of the ongoing agenda to provide<br />

local completely seamless care with patient need at the<br />

centre. GPs are at the heart of the service provision via the<br />

philosophy that the registered list and a capitated budget<br />

are a logical basis for healthcare provision. Whilst this<br />

pilot programme is offered to general practice, it is clear<br />

that GPs will need to work with other providers. As with<br />

the Vanguard programme, PCH promotes the concept<br />

of provision by a “complete clinical community with an<br />

integrated primary, secondary and social care workforce<br />

delivering more personalised and better coordinated care<br />

close to home.” The goal is that PCH should be provided<br />

through modern health centres with strong diagnostic<br />

facilities and IT systems.<br />

As healthcare delivery<br />

continues to undergo<br />

radical reform,<br />

Edwina Farrell<br />

discusses one of<br />

the government’s<br />

major new<br />

initiatives.<br />

© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.


Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />

17<br />

In essence, the model does look from the outset to be<br />

similar to Vanguard Multi Specialty Community Providers<br />

so that for practices which were unsuccessful in their bids,<br />

this could be seen as ‘another bite at the cherry’. However,<br />

there are differences between the two which will emerge as<br />

the model is brought into practice.<br />

Integrated care service delivery aims to bring down the<br />

perceived barriers between primary and secondary care,<br />

mental health and social care. The myriad of organisations<br />

have their own management systems and cultures which<br />

are not always helpful for the overall patient experience,<br />

and can lead to delay in a patient’s journey through the<br />

system, with a lack of personalisation.<br />

As well as improving the patient experience by removing<br />

organisational barriers, one of the key drivers of change is<br />

the sustainability of a model which allows the provision of<br />

more services within the community rather than admission<br />

to hospital. It is well documented that the current system of<br />

care has to make radical changes. As with other integrated<br />

care models, the view is that unnecessary admissions can<br />

be cut saving the public purse and where an admission is<br />

the right course of action, the ability for the patient to be<br />

returned to their own surroundings with an appropriate<br />

level of support from within their community as soon as<br />

is reasonably possible, is better for patient well being.<br />

It is well<br />

documented<br />

that the current<br />

system of care<br />

has to make<br />

radical changes.<br />

PCH was only announced at the end of October so<br />

much detail will need to emerge before its merits<br />

can be truly evaluated. However, the timetable is<br />

ambitious which gives an indication of how rapidly<br />

primary care is changing – the deadline for submissions<br />

of interest has already passed and shortlisting of<br />

successful test sites was due to take place in December.<br />

From the shortlist, approximately 10-15 Rapid Test<br />

Sites will be identified. Development of the sites will<br />

take place between January and March 20<strong>16</strong> and the<br />

implementation of the programme starting from<br />

April 20<strong>16</strong>.<br />

There are concerns, as with many new proposals.<br />

For example, there have been questions as to the<br />

nature of the contract on offer as part of PCH, and<br />

how it will compare to those aspects of a GMS or<br />

PMS contract that work well with general practice<br />

and, in the event that it proves unpopular or<br />

unsuccessful, will there be a right to return to the<br />

GMS/PMS contracts previously held?<br />

The role of the family doctor is evolving and the signs<br />

are that we won’t have to wait long to get a clear<br />

picture of PCH in action. There is much encouraging<br />

food for thought and anyone with an interest in<br />

healthcare will be following this development with<br />

eager anticipation.<br />

Edwina Farrell, Partner, Real Estate<br />

0207 822 1926<br />

edwina.farrell@weightmans.com


18 <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />

ARE WE<br />

HEADING<br />

TOWARDS<br />

A SINGLE<br />

JOINED<br />

EMERGENCY<br />

SERVICE?<br />

The demands and roles of ambulance trusts, fire and police<br />

organisations are ever changing but there is a strong impetus<br />

and defined measures to improve closer working between<br />

these emergency services, says Nathan East.<br />

© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.


Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />

19<br />

The pressures emergency services face to meet demand continues<br />

to make headlines. A recent high profile case of an accident victim<br />

left waiting for three hours following a crash near the boundary<br />

between three police forces has raised questions as to the effective<br />

co-ordination across emergency services.<br />

A new Consultation Paper ‘Enabling closer working between<br />

the Emergency Services’ formalises an existing push towards<br />

collaboration between emergency services by introducing<br />

a statutory duty to collaborate to improve efficiency and<br />

effectiveness, and puts the issue into the spotlight. So are we<br />

heading towards a single joined emergency service? If not,<br />

what are the objectives?<br />

Some commentators see the new proposals as a precursor to<br />

more radical integration. There is precedent for effective single<br />

combined emergency services in other countries, but the<br />

consultation proposes evolution rather than revolution.<br />

Recent years have witnessed a welcome trend towards closer<br />

working including successful ambulance and fire authority<br />

co-responding initiatives which have been shown to save lives.<br />

...a large majority of fire<br />

deaths are amongst the over<br />

70s who have pre-existing<br />

health issues.<br />

The consultation recognises increasing demand on ambulance<br />

services, and the evolving role of fire and to a lesser extent police<br />

services to focus on protection and assisting those at risk or<br />

vulnerable. Service demand tends to overlap significantly in some<br />

communities due to socio-economic or urban conditions. For<br />

example, a large majority of fire deaths are amongst the over 70s<br />

who have pre-existing health issues.<br />

The proposed collaboration duties are fairly generic and<br />

recommend local solutions allowing the Services to take the lead.<br />

Suggested efficiencies around shared back office and further<br />

co-location suggest fiscal rather than operational objectives<br />

behind the proposals.<br />

The marquee measure will enable Police and Crime Commissioners<br />

(PCC) to take on the responsibilities of fire and rescue authorities.<br />

Transfer is not mandatory but is anticipated where it is in the<br />

‘interests of economy, efficiency and effectiveness or public safety’.<br />

As such local agreement between police and fire will be required.<br />

It is likely PCCs would take no direct responsibility for operational<br />

aspects of the fire service which would continue to be directed by<br />

Chief Fire Officers.<br />

There is a concern that these proposals could affect the autonomy<br />

of the fire service in particular. To allay fears, separate funding<br />

streams for the two services will continue to exist for fiscal clarity<br />

but this must be robustly enforced if the independence of two<br />

distinct services is to be protected.<br />

There remain a number of structural barriers. Vast cultural<br />

differences exist between services with ambulance closely aligned<br />

to the wider NHS in terms of governance, and each has very<br />

different statutory powers, regulation and funding. If greater<br />

integration is the ultimate goal, these will need to be aligned.<br />

However, there is understandable public concern that this could<br />

lead to services becoming less specialised.<br />

Currently, ambulance trusts tend to cover much larger populations<br />

than fire and police authorities meaning collaboration may only<br />

be possible on a piecemeal basis with different fire and police<br />

authorities within its geographical area.<br />

Overall, closer working and greater efficiency can only benefit the<br />

public provided recognition of the highly trained specialism of the<br />

core aspects of each emergency service remains paramount.<br />

Nathan East, Partner, Real Estate<br />

0207 822 1932<br />

nathan.east@weightmans.com


20 <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />

Fundraising<br />

potential of<br />

enterprising<br />

public bodies<br />

<strong>Public</strong> bodies are under increased pressure to<br />

find alternative methods of income generation.<br />

Vincent King examines the issues.<br />

The current squeeze on public sector budgets produces two<br />

interrelated options: one is to reduce costs and the other to<br />

generate income.<br />

In some cases public sector bodies have been able to cut costs<br />

and raise income by sharing services and then providing these<br />

services to third parties on a commercial basis. These ‘win-win’<br />

scenarios are rare, however, for a number of reasons, including<br />

the nature of the organisations, statutory and regulatory<br />

constraints, and the lack of a viable market.<br />

An exit strategy is also<br />

critical and should be<br />

integral to the planning<br />

process from the outset.<br />

© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.


Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />

21<br />

Income generation across the public sector<br />

How do the various components of the public sector compare<br />

in their income generation activities?<br />

Without doubt universities are at the most active end of the income<br />

generation spectrum, especially in the areas of innovation and<br />

intellectual property (IP), selling training programmes, and offering<br />

consultancy services.<br />

Some of this activity can be seen as a catalyst for wider economic<br />

regeneration. For example, we have been working with Bradford<br />

University to establish a University Enterprise Zone that is partfunded<br />

by the government. The project also involves a joint venture<br />

company set up with Bradford Council and a partnership agreement<br />

with BT. The university and council are each contributing a building<br />

to the initiative, which aims to promote closer working between the<br />

university and digital health businesses.<br />

Moving across the spectrum of the public sector, local authorities<br />

are more active in income generation and trading than, say, the<br />

NHS (with the exception of the exploitation of intellectual property),<br />

while at the opposite end of the spectrum you have the emergency<br />

services including fire and rescue authorities and the police, where<br />

inevitably the opportunities are more limited given the nature of<br />

their activities.<br />

Intellectual property<br />

The commercialisation of intellectual property is an interesting<br />

area. We have advised universities and health trusts on IP spinouts<br />

of various kinds. Despite this we consider that IP remains<br />

under-utilised as a means of income generation. It is advisable for<br />

universities and health trusts to carry out a regular audit of their<br />

activities to check whether any IP is being generated which could<br />

be commercialised, and also review their employment contracts<br />

and IP policies as regards ownership of IP and the sharing of<br />

any commercialisation proceeds. This is less of an issue for local<br />

authorities and the police day-to-day but they should also be<br />

aware of the potential generation of IP when undertaking particular<br />

activities and as a firm we have given advice to local authorities<br />

and the police on trademarks and copyright respectively.<br />

Selling services<br />

A crucial point is not only whether a public body has the legal<br />

powers to undertake a specific trading activity, but also whether<br />

it can sell certain services for a profit, and this varies from one<br />

type of organisation to the next, and also from one activity or<br />

service to another.<br />

Equally essential is a thorough understanding of procurement<br />

rules and what impact these will have on any planned activity,<br />

particularly if a new legal entity is established.<br />

An important point that relates to any public body and any<br />

potential fund generating activity is business planning in order<br />

to establish that there is a genuine market for the services you are<br />

proposing to sell.<br />

Another factor is whether you have the skills and resources<br />

which will be needed in order to undertake the particular activity<br />

successfully. As an example, some local authority legal teams are<br />

now creating alternative business structures (ABSs) to sell their inhouse<br />

legal services.<br />

An exit strategy is also critical and should be integral to the<br />

planning process from the outset. <strong>Public</strong> bodies need to think about<br />

all the possible outcomes of a venture. It might, for instance, evolve<br />

into an activity that is different to what was initially anticipated. So<br />

there must be flexibility in the arrangements from the start.<br />

Conclusions<br />

<strong>Public</strong> bodies have never been more free to take the<br />

initiative and raise funds to mitigate budget constraints.<br />

However, before taking any action, the importance of detailed<br />

planning, market analysis, and due diligence around legal<br />

constraints cannot be overstated.<br />

Vincent King, Partner, Corporate<br />

0<strong>16</strong>1 214 0653<br />

vincent.king@weightmans.com


22 <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />

UNIVERSITY<br />

FUNDING SCHEMES<br />

FACE TOUGH TIMES<br />

Patricia Grinyer explains why universities managing<br />

public sector loan funds for small firms are under pressure.<br />

Universities that facilitate loans to start-up and<br />

early-stage businesses are facing a financial crisis as<br />

central government efficiencies are implemented with<br />

greater rigour.<br />

Unless universities recover much larger proportions of<br />

the loans they hand out to research-driven enterprises,<br />

ongoing funding from the UK government and Europe<br />

could dry up.<br />

As a result, fledgling firms in the lucrative knowledge<br />

economy could fail, with the loss of jobs and enormous<br />

potential wealth they might have created.<br />

Traditionally universities have administered public sector<br />

funds because, unlike local authorities, they have deep<br />

specialist knowledge in areas such as biotech, digital and<br />

low carbon industries.<br />

The reason public funding pots were set up was to<br />

bridge the funding gap faced by start-up, early-stage<br />

and university ‘spin out’ businesses whose only assets<br />

are their intellectual property (IP), which remains in<br />

the heads of the founders until the business gets the<br />

cash to develop.<br />

Understandably, banks and other commercial lenders<br />

have not been willing to lend to these ventures until a<br />

later stage in their commercial life-cycle.<br />

In the past, universities have focused their resources<br />

on nurturing these research and development (R&D)<br />

based enterprises, rather than collecting the money they<br />

have leant. However, as the UK government ramps up its<br />

public sector spending constraints, many universities<br />

are finding themselves in a position where they must<br />

be much more rigorous with their lending criteria,<br />

and a great deal more efficient in recovering funds.<br />

This puts them between a rock and a hard place,<br />

with commitments to the early-stage businesses<br />

they are supporting on the one hand, and an obligation<br />

to responsibly manage the funds entrusted to them on<br />

the other.<br />

If universities fail to tighten up their loan management<br />

there may be far-reaching consequences. These could<br />

seriously affect universities as well as many early-stage,<br />

knowledge economy enterprises that the government<br />

itself is keen to support.<br />

Patricia Grinyer, Partner<br />

Corporate<br />

0151 243 9527<br />

patricia.grinyer@weightmans.com<br />

© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.


Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />

23<br />

DATES FOR<br />

YOUR DIARY<br />

JANUARY<br />

FEBRUARY<br />

MARCH<br />

13<br />

15<br />

26<br />

NHS BREAKFAST CLUB<br />

13 JAN 20<strong>16</strong> – LIVERPOOL<br />

15 JAN 20<strong>16</strong> – MANCHESTER<br />

Can you escape… the medical<br />

workforce management maze?!<br />

MIDLANDS HEALTHCARE FORUM<br />

26 JAN 20<strong>16</strong> – BIRMINGHAM<br />

Covering topics such as harassment<br />

of staff, the impact of social media,<br />

a litigation update, recent criminal<br />

prosecutions against healthcare<br />

professionals, the role of the GMC<br />

and NMC and a short update on<br />

relevant regulatory cases.<br />

9<br />

MONITORING OFFICERS<br />

CONFERENCE<br />

9<br />

9 FEB 20<strong>16</strong> – LONDON<br />

10<br />

11<br />

This successful event has already<br />

taken place in Leicester, Manchester<br />

and Birmingham. The cost to attend<br />

is £150 + VAT, for more information<br />

please visit our website.<br />

NLGN DEVOLUTION ROUNDTABLE<br />

10 FEB 20<strong>16</strong> – LEEDS<br />

At this high level roundtable we will<br />

discuss how to make devolution work<br />

in practice. We will explore how areas<br />

can make devolution work for them<br />

and consider the relationships, the<br />

partnerships and the powers.<br />

NWLC CHILDCARE<br />

11 FEB 20<strong>16</strong> – LIVERPOOL<br />

An update on the latest developments<br />

in child care law including the latest<br />

case law, practice directions, guidance<br />

and legislative changes.<br />

10<br />

21-23<br />

THE LIABILITY LANDSCAPE FOR<br />

LOCAL AUTHORITIES<br />

9 MARCH 20<strong>16</strong> – MANCHESTER<br />

A combined public sector and<br />

disease seminar looking at impact<br />

of asbestos and duties of health and<br />

safety stakeholders together with<br />

issue of abuse.<br />

THREE PACK<br />

10 MARCH 20<strong>16</strong> – BIRMINGHAM<br />

This seminar covers new duty of<br />

candour, fit and proper persons<br />

test and whistleblowing.<br />

AUA ANNUAL CONFERENCE<br />

21-23 MARCH 20<strong>16</strong> – ROYAL<br />

ARMOURIES, LEEDS<br />

Karen Stephenson and Jo Farrington<br />

will be leading a workshop based<br />

session on the impact of consumer<br />

law on the higher education sector.<br />

MERGER WITH FORD<br />

& WARREN COMPLETED<br />

We completed our merger with Leeds based firm Ford & Warren<br />

in July <strong>2015</strong>, further strengthening our position as a top 45<br />

national law firm bringing the combined staff count to over 1400<br />

people, with a combined turnover in excess of £100 million.<br />

The firm will continue to operate at Westgate Point, Leeds, adding to its existing<br />

eight locations across the UK. The merger builds on Weightmans’ national<br />

presence, with outstanding expertise and the resources to focus on the needs<br />

of our clients.<br />

Peter McWilliams and John Schorah<br />

Weightmans Managing Partner, John Schorah said: “We are absolutely delighted to have completed the merger with Ford & Warren.<br />

We look forward to being stronger together, and working in synergy to maintain the high standards we set ourselves for our clients.”<br />

Ford & Warren Managing Partner, Peter McWilliams commented: “The two firms share a common ethos, with similar cultures and strategies.<br />

It became apparent early on that we were well matched, and we look forward to growing the business, overcoming new challenges and<br />

exceeding client expectations together, both in the North and nationwide.”


Law is our business.<br />

Weightmans’ public sector reputation speaks for itself.<br />

A top 45 law firm in nine locations, employing more than 1,400 people.<br />

We offer a full range of legal services and a strong and fast-growing<br />

reputation in the public sector market. We act for many local, police<br />

and fire authorities and a range of NHS trusts, such work forms part<br />

of our heritage.<br />

With client satisfaction scores higher than the legal industry average,<br />

we work hard to get results for our clients each and every day.<br />

For further information, please contact Andrew Cooper,<br />

<strong>Public</strong> Sector Director on 0345 073 9900 or email<br />

andrew.cooper@weightmans.com<br />

For more information visit www.weightmans.com

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