Public Eye Winter 2015/16
The pressing political agenda to improve services with less funding is central to every area of public sector management with numerous innovators across a wide variety of public bodies delivering new, more cost-effective service models.
The pressing political agenda to improve services with less funding is central to every area of public sector management with numerous innovators across a wide variety of public bodies delivering new, more cost-effective service models.
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<strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong> Issue 6<br />
BALANCING<br />
THE BOOKS?<br />
Andrew Cooper looks at the key points from the<br />
Spending Review <strong>2015</strong> for the public sector.<br />
ARE WE HEADING<br />
TOWARDS A SINGLE JOINED<br />
EMERGENCY SERVICE?<br />
The demands and roles of ambulance trusts, fire<br />
and police organisations are ever changing but<br />
there is a strong impetus and defined measures to<br />
improve closer working between these emergency<br />
services, says Nathan East.<br />
CHANGING THE FACE<br />
OF HEALTHCARE<br />
SERVICE DELIVERY<br />
Stuart Cowley, Director of Adult Social Care and<br />
Health at Wigan Borough Council and Karen<br />
James, CEO of Tameside Hospital NHS Foundation<br />
Trust examine how NHS organisations and local<br />
authorities are turning to health and social care<br />
integration to meet the challenges of reducing<br />
spending and improving services.<br />
FUNDRAISING POTENTIAL<br />
OF ENTERPRISING<br />
PUBLIC BODIES<br />
<strong>Public</strong> bodies are under increased pressure to<br />
find alternative methods of income generation.<br />
Vincent King examines the issues.
2 <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />
CONTENTS<br />
3<br />
4-7<br />
INTRODUCTION<br />
Andrew Cooper, <strong>Public</strong> Sector Director.<br />
BALANCING<br />
THE BOOKS?<br />
Andrew Cooper looks at the key points from the<br />
Spending Review <strong>2015</strong> for the public sector.<br />
8-9<br />
10-13<br />
THE BALANCE OF POWER<br />
Graeme Creer explains why the Northern Powerhouse<br />
could drive regional growth and rebalance Britain.<br />
CHANGING THE FACE<br />
OF HEALTHCARE<br />
SERVICE DELIVERY<br />
Stuart Cowley, Director of Adult Social Care and Health at Wigan<br />
Borough Council and Karen James, CEO of Tameside Hospital<br />
NHS Foundation Trust examine how NHS organisations and local<br />
authorities are turning to health and social care integration to meet<br />
the challenges of reducing spending and improving services.<br />
14-15<br />
RISING TO THE<br />
CHALLENGES OF CHANGE<br />
Organisational change in the public sector<br />
has wide-ranging implications for employers.<br />
Emlyn Williams reveals some of the issues –<br />
and suggests solutions.<br />
18-19<br />
The demands and roles of ambulance trusts, fire and police<br />
organisations are ever changing but there is a strong impetus<br />
and defined measures to improve closer working between these<br />
emergency services, says Nathan East.<br />
20-21<br />
22<br />
<strong>16</strong>-17<br />
NEW HEALTHCARE MODEL IS<br />
PART OF REVOLUTIONARY CHANGE<br />
As healthcare delivery continues to undergo<br />
radical reform, Edwina Farrell discusses one<br />
of the government’s major new initiatives.<br />
ARE WE HEADING<br />
TOWARDS A<br />
SINGLE JOINED<br />
EMERGENCY SERVICE?<br />
23<br />
FUNDRAISING POTENTIAL OF<br />
ENTERPRISING PUBLIC BODIES<br />
<strong>Public</strong> bodies are under increased pressure to find<br />
alternative methods of income generation. Vincent King<br />
examines the issues.<br />
UNIVERSITY FUNDING<br />
SCHEMES FACE TOUGH TIMES<br />
Patricia Grinyer explains why universities<br />
managing public sector loan funds for small firms<br />
are under pressure.<br />
IN FOCUS<br />
Get the very latest news and views from<br />
across Weightmans.<br />
© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.
Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />
3<br />
INTRODUCTION<br />
The pressing political agenda to improve services<br />
with less funding is central to every area of public<br />
sector management with numerous innovators<br />
across a wide variety of public bodies delivering<br />
new, more cost-effective service models.<br />
In this issue, we are particularly thankful to external<br />
contributors Stuart Cowley, of Wigan Borough<br />
Council, and Karen James at Tameside Hospital<br />
NHS Foundation Trust, for sharing their enlightening<br />
and often uplifting insights into the human and<br />
budgetary benefits of integrated health and social<br />
care services.<br />
Meanwhile, Vincent King discusses the fundraising<br />
potential of enterprising public bodies and Emlyn<br />
Williams reveals some of the problems – and<br />
solutions – faced by employers involved in<br />
organisational change.<br />
We hope you enjoy the read. If you have any<br />
questions or comments about these articles, or<br />
requests for information on topics we have not<br />
been able to include in this issue, please don’t<br />
hesitate to let us know.<br />
Following the Chancellor’s Autumn Statement<br />
and Spending Review, we also examine the wideranging<br />
implications for public sector organisations<br />
in a new political and fiscal landscape.<br />
Another key element of the Chancellor’s programme<br />
this parliament is the ongoing development of<br />
the Northern Powerhouse. Graeme Creer explains<br />
how this new initiative, embraced by many Labour<br />
leaders of big city councils, could drive regional<br />
growth and rebalance Britain.<br />
A radically different approach to healthcare<br />
delivery is equally integral to policy, but how will<br />
this work on the ground? Following the Vanguard<br />
GP schemes, Edwina Farrell discusses a further<br />
initiative to place larger, more comprehensive GP<br />
practices at the heart of NHS reform.<br />
Elsewhere in this issue, Patricia Grinyer explains<br />
why universities managing public sector loan funds<br />
for small firms are under pressure, while Nathan<br />
East discusses the options and challenges of<br />
introducing single emergency service organisations.<br />
Andrew Cooper, <strong>Public</strong> Sector Director<br />
0151 243 9898<br />
andrew.cooper@weightmans.com
4 <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />
BALANCING<br />
THE<br />
BOOKS?<br />
© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.
Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />
5<br />
Andrew Cooper looks at the key points from<br />
the Spending Review <strong>2015</strong> for the public sector<br />
With the Autumn Statement and Spending Review <strong>2015</strong> now delivered, Chancellor George Osborne<br />
has taken the key decisions which he hopes will enable him to deliver on the Conservatives’ <strong>2015</strong><br />
general election manifesto pledges to deliver a surplus in public finances of £10.1 billion from a deficit<br />
of £73.5 billion in <strong>2015</strong>/<strong>16</strong> by the end of this Parliament, the financial year 2019/20.<br />
The biggest surprise of the Chancellor’s speech was the U-turn on cuts to tax credits. This measure,<br />
which would have generated savings of £4.4 billion, has been abandoned following defeat in the<br />
House of Lords and concerns expressed by some of the Government’s own backbenchers. In addition<br />
to the ring-fenced budgets, police spending has also been protected.<br />
So what were the key measures?<br />
Local government and social care<br />
Central government grants to town halls in England<br />
will be abolished and councils will instead be able to<br />
keep all of their business rates, and raise council tax<br />
by 2% in order to pay for social care.<br />
Mr Osborne said that the new “social care precept”<br />
on council tax could see an additional £2 billion<br />
go into the system, although some councils have<br />
expressed fears that the wider cuts will worsen an<br />
existing £3 billion spending gap in providing care<br />
services to look after older people and people with<br />
mental health problems in the community.<br />
The Local Government Association has said the<br />
measures will affect poor areas more because they<br />
have lower council tax revenues and it does of<br />
course mean that the decision as to whether to raise<br />
the council tax in order to generate the additional<br />
money for social care will lie with local authorities,<br />
who are likely to get any resultant blame for a tax<br />
increase, as opposed to central government.<br />
The central government grant, which totalled £18<br />
billion in 2013/14 and equated to about a third of<br />
council revenues, will also have gone by 2020, while<br />
the right to keep 100% of business rates will deliver<br />
an estimated extra £11.5 billion a year to council<br />
budgets by then, councils have said.<br />
Elected city-wide mayors will be able to add<br />
a premium to business rates to pay for new<br />
infrastructure, provided they have the support of<br />
the local business community through a majority<br />
of business members of their Local Enterprise<br />
Partnership. The Local Growth Fund, created<br />
following the Heseltine Review, puts money under<br />
the direct control of Local Enterprise Partnerships<br />
and the government will deliver on its commitment<br />
to a £12 billion Local Growth Fund between <strong>2015</strong>/<strong>16</strong><br />
and 2020/21.<br />
It is worth noting that the Department for<br />
Communities and Local Government took the<br />
biggest hit in percentage terms in spending<br />
cuts during the last Parliament, with the<br />
communities-focused part of its budget halved<br />
and direct grants to local authorities reduced by<br />
27% in real terms. The initial headline figure for<br />
the next four years is cuts that average out to 30%,<br />
although it has been suggested that this figure may<br />
be significantly higher.<br />
Elected city-wide mayors will<br />
be able to add a premium<br />
to business rates to pay for<br />
new infrastructure...<br />
Continued overleaf >
6 <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />
Police<br />
There will be no real term cuts in police budgets in<br />
England and Wales, with spending to rise by £900<br />
million by 2020. This will include an extra £500<br />
million of funding for the counter-terrorism budget,<br />
more than £1.3 billion of capital investment on<br />
improved border security and £1 billion to “overhaul<br />
the emergency services network”, including<br />
investment in mobile communications.<br />
Savings will be made through the borders and<br />
immigration system and reductions of 30% to the<br />
administrations budget compared with <strong>2015</strong>/<strong>16</strong><br />
and Mr Osborne said that police reform needed to<br />
continue in this Parliament, with forces expected to<br />
make further savings by merging back offices and<br />
“sharing expertise.”<br />
Police and Crime Commissioners will also have<br />
“greater flexibility” to raise precepts – the money<br />
given to police through council tax – where they had<br />
been “historically low.”<br />
Health<br />
The NHS budget was not only ring-fenced but an<br />
additional £10 billion of funding has been promised.<br />
The overall health budget in England, currently<br />
£101 billion, will rise to £120 billion by 2020/21 and,<br />
significantly, the NHS in England will get an upfront<br />
cash injection of £6 billion next year as part of the<br />
additional funding. However, the NHS in England<br />
is still expected to make £22 billion in efficiency<br />
savings. There will be an extra £600 million<br />
earmarked for mental health services and the<br />
Better Care Social Fund will be increased by 1.9%.<br />
The price to pay, however, is that the Department<br />
of Health’s own budget – the chunk of its current<br />
£1<strong>16</strong> billion income that does not give the NHS its<br />
£101 billion – is being cut by 25%. This principally<br />
means cuts to the key health bodies funded by that<br />
money, notably Health Education, which pays for<br />
the recruitment, education and training of health<br />
professionals, and <strong>Public</strong> Health England, intended<br />
to help improve public health in general, while<br />
the fact that significant efficiency savings are still<br />
expected means that the immediate pressure on<br />
frontline healthcare bodies is not likely to lessen.<br />
The NHS budget was<br />
not only ring-fenced<br />
but an additional<br />
£10 billion of<br />
funding has<br />
been promised.<br />
Education<br />
The education sector got off more lightly from the<br />
cuts than many had anticipated, prompting sighs<br />
of relief from universities and further education<br />
colleges. But the government’s offer to extend<br />
free childcare has been trimmed while services<br />
provided to schools by local authorities were hit by<br />
a significant cut. A major shake-up of the formula<br />
for funding schools in England is to take place by<br />
2017, which is likely to see funding shifted away<br />
from inner city schools. The largest cut in education<br />
will be the scrapping of the £600 million education<br />
services grant paid to local authorities, which will<br />
cut back on the school improvement and support<br />
functions provided by those bodies.<br />
© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.
Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />
7<br />
...the government’s offer<br />
to extend free childcare<br />
has been trimmed while<br />
services provided to schools<br />
by local authorities were hit<br />
by a significant cut.<br />
Conclusions<br />
Beyond the Chancellor’s eye-catching and<br />
headline grabbing U-turn on cuts to tax credits,<br />
there is not a great deal that was not expected,<br />
although the rumour mill was certainly in<br />
overdrive about the risks of potential cuts to<br />
police spending.<br />
What is apparent from the package as a<br />
whole, however, is that public bodies are<br />
going to have to continue not just to deliver<br />
but to develop and modernise their services,<br />
alongside ever greater public expectations,<br />
whilst budgets are reduced.<br />
Andrew Cooper,<br />
<strong>Public</strong> Sector Director<br />
0151 243 9898<br />
andrew.cooper@weightmans.com
8 <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />
THE<br />
BALANCE<br />
Graeme Creer explains why<br />
the Northern Powerhouse<br />
could drive regional growth<br />
and rebalance Britain.<br />
The powerhouse of London<br />
dominates more and more, we<br />
need a Northern Powerhouse too.<br />
It is always exciting when the government thinks up<br />
the slogan first, and fills in the rest as it goes along.<br />
George Osborne’s brainchild is a cracking brand,<br />
rippling with muscular purpose: “The powerhouse<br />
of London dominates more and more, we need a<br />
Northern Powerhouse too.” It can be tacked on<br />
to any press release, features in the Spending<br />
Review and even has its own government minister.<br />
But what is it all about?<br />
There are three main elements. The first is about<br />
infrastructure, and transport links joining up the<br />
big northern cities with new roads and fast trains.<br />
This took a hit when key elements of the rail plans<br />
were shelved, and the road and rail schemes include<br />
existing projects. But the idea is strong, and the<br />
investment is welcome.<br />
The second aim is to boost innovation and<br />
overseas trade.<br />
The third element is “serious devolution of powers<br />
and budgets for any city that wants to move to a<br />
new model of city government – and have an elected<br />
Mayor.” Labour’s old regional arrangements stalled,<br />
and were scrapped in 2011, leaving a vacuum only<br />
partially filled by Local Economic Partnerships. The<br />
Coalition government re-imagined devolution as<br />
“localism”, but the winds of change from Scotland<br />
and Wales were too strong, and England is next. The<br />
big prize is economic growth outside the South East.<br />
Devolution is the chosen mechanism. The primary<br />
vehicle is the “combined authority”, a 2009 invention<br />
where groups of local authorities promote a new<br />
body covering transport and economic development.<br />
They are popping up in most “city regions”,<br />
with Manchester well in the lead. The deals that<br />
government strikes with local authorities, giving<br />
them extra powers and funding, were re-titled<br />
“devolution deals”, and in July this became a<br />
frantic, secret bidding process with no rules and an<br />
eight week deadline. New “devolution agreements”<br />
are emerging, mostly with Northern Powerhouse<br />
authorities and involving a combined authority made<br />
up of the Leaders or Mayors of the local councils,<br />
and from 2017 a directly elected city region mayor,<br />
majoring on control over economic development<br />
funding, transport powers and funding, joint working<br />
and devolution on skills training and business<br />
support, strategic planning functions, a coordinated<br />
approach to public sector land, and oversight of<br />
health and social care integration.<br />
© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.
Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />
9<br />
OF<br />
POWER<br />
And the Government intends to phase<br />
out local authority grants in favour<br />
of allowing them to keep a higher<br />
proportion of business rates, and the<br />
income from business rate growth.<br />
But there are big questions:<br />
Government funding for local authority spending will<br />
be halved over the next five years. Local authorities<br />
are told to cut senior pay and sell local assets. Is there<br />
new money in devolution, or is existing funding – or<br />
less funding – being redistributed?<br />
The Cities and Local Government Devolution Bill<br />
seeks to free up the creation and alteration of<br />
combined authorities, and to allow them to be<br />
given extra responsibilities like police and crime<br />
commissioner and fire and rescue authority functions.<br />
Will they be new super-councils, or a substitute for old<br />
regional structures?<br />
The deals are carefully worded. Many of the promises<br />
are conditional, vague and aspirational. Do they have<br />
any resonance outside the political arena?<br />
Does it matter if the governance of Manchester<br />
is radically different from the governance of Bristol<br />
or Norwich?<br />
Will elected mayors have any real powers, or will<br />
councils be able to veto initiatives they do not like?<br />
Will business rate retention be less redistributive,<br />
to the disadvantage of the less affluent regions?<br />
And will the focus on regional growth re-orientate<br />
the planning system, so environmental, amenity and<br />
aesthetic considerations become secondary?<br />
Make no mistake, though, the Northern Powerhouse<br />
is a serious project. It could drive regional growth and<br />
rebalance Britain.<br />
Time will tell.<br />
Graeme Creer,<br />
Consultant<br />
0151 243 9834<br />
graeme.creer@weightmans.com
10 <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />
CHANGING<br />
THE FACE OF<br />
HEALTHCARE<br />
SERVICE<br />
DELIVERY<br />
More and more<br />
NHS organisations<br />
and local authorities are<br />
turning to health and<br />
social care integration to<br />
meet the challenges of<br />
reducing spending and<br />
improving services.<br />
© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.
Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />
11<br />
Many healthcare and social<br />
care leaders regard the<br />
integrated approach as a<br />
once in a generation opportunity<br />
to empower individuals, while<br />
reshaping a late 20th century<br />
service model that no longer<br />
works in <strong>2015</strong>.<br />
“In his 2002 report on the long term<br />
future of health services, the late<br />
Sir Derek Wanless said that if we<br />
carried on as we had been doing,<br />
the NHS would go bust by 2020,”<br />
said Stuart Cowley, Director of Adult<br />
Social Care and Health at Wigan<br />
Borough Council. “Simon Stevens,<br />
CEO of NHS England, reiterated a<br />
similar view last year.”<br />
Continued overleaf >
12 <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />
Turning disjointed services into cohesive teams<br />
Stuart’s views are endorsed by Karen James, CEO of<br />
Tameside Hospital NHS Foundation Trust.<br />
“If you have been a patient or carer, you will understand how<br />
fragmented our systems and organisations are. We are working<br />
in silos and it is becoming more and more important to integrate<br />
services,” said Karen. “We must change the way we operate so<br />
that community care, primary care and hospital care services<br />
become as seamless as possible.”<br />
This means cutting across organisational boundaries because they<br />
are not relevant to the care patients and service users need today.<br />
“We do a lot of duplication and have inefficient services that are<br />
difficult for people to move between,” added Karen. “We have<br />
deficits across the system and we need to pool budgets so we can<br />
address priorities and manage patients in the most appropriate<br />
environment. For example, 13% of our bed-stock in Tameside<br />
is currently being taken up by patients whose discharge into<br />
community care is delayed. An integrated service would address<br />
this disjointed situation.”<br />
“We must change the way<br />
we operate so that community<br />
care, primary care and hospital<br />
care services become as<br />
seamless as possible.”<br />
Prevention is better – and cheaper – than cure<br />
So what are the alternatives to the current system and what sort<br />
of changes in philosophy are needed to deliver the new model of<br />
integrated services?<br />
Stuart commented: “We are reaching for professional reform to<br />
deliver a vision of keeping people well, rather than treating them<br />
when they are ill, by doing some very basic things. We have a<br />
way of working where we fix ill people and act as practitioners to<br />
dependents. We are starting instead to approach people from a<br />
human angle and ask them questions such as ‘What is your best<br />
day like?’ and ‘What are your talents and interests?’. We are getting<br />
to know the person as a starting point.”<br />
By doing this Stuart believes service providers can connect people<br />
to their most appropriate form of support in their local community.<br />
“This approach is better for the individual and cheaper for<br />
the community than an eight minute GP appointment and a<br />
prescription that in some cases may not be needed, and is not<br />
necessarily the solution. Sometimes it is not Prozac that a person<br />
requires but debt counselling,” he said. “If you help people to<br />
make the connections and have a genuine menu of options to keep<br />
them connected in the community, you can very often keep them<br />
out of hospitals.”<br />
Multi-disciplinary solutions delivered under one roof<br />
Meanwhile, Tameside Hospital NHS Foundation Trust is introducing<br />
an exciting new programme to create an integrated care system,<br />
which involves radically fresh approaches to working practices.<br />
“Our outpatients’ outcomes have not improved for decades, so<br />
this way of working is clearly not fit for purpose,” said Karen.<br />
“To rectify this situation we will concentrate on an ill-health<br />
prevention strategy that involves mobilising community care<br />
assets to look after well-being.”<br />
Karen continued: “In terms of primary care we will work around<br />
GP localities with the support of consultants and specialist nurses<br />
who can provide senior level advice. This will enable us to more<br />
effectively manage patients recognised as being at risk, so they<br />
don’t end up in a crisis situation.<br />
“This will involve wrapping our services such as community<br />
services, social care, around GP localities with links to specialist<br />
support from the acute hospitals consultants. It is about preventing<br />
at-risk patients from getting to crisis point by being proactive.”<br />
When emergencies do arise, Tameside’s programme will involve<br />
pulling services together, so there will be urgent integrated<br />
response for example, out-of-hours services and walk-in centres<br />
as well as rapid intermediate response teams will be integrated<br />
and managed as one service to form under one roof in an<br />
‘emergency care village’.<br />
“There will be a single point of contact and all services will be<br />
totally integrated to deliver the most appropriate response,”<br />
explained Karen.<br />
“The other element is the local authority and health commissioners<br />
sharing a pooled budget. They will jointly decide on the outcomes<br />
they want to achieve and will commission an integrated delivery<br />
system to deliver the health outcomes required.”<br />
© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.
Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />
13<br />
Taking the ‘human-to-human’ approach<br />
Recent initiatives have involved teams in both Wigan and<br />
Tameside demonstrating the effectiveness of integrated teamwork.<br />
“We had a professional who was going to see a woman with a<br />
broken hip. The professional took the time to look around the<br />
room and saw framed embroidery on the wall,” said Stuart.<br />
“She said how nice this was and the woman flushed with pride.<br />
The professional knew the Clifton Street Community Centre was<br />
just down the road and contacted the manager, who was happy<br />
to come and talk to the woman with the broken hip, to explain<br />
that there were sewing classes at the centre.”<br />
Stuart continued: “We are recognising that by putting community<br />
connections and wellness front and centre, we can achieve better<br />
with less expense. We are seeing that people stay healthy and well<br />
when they feel valued and connected. We are surprising ourselves<br />
by finding out how many community resources are available to<br />
help people to stay healthy.”<br />
Under the old model, this situation would have involved the<br />
professional recommending a day centre with transport laid on –<br />
mainly because this was the standard procedure.<br />
“If the professional had a busy workload, he or she may well have<br />
looked at the care plan and arranged the day care and transport<br />
without really thinking it through,” commented Stuart. “However,<br />
by investing more time in the first place you can get to know the<br />
person better yourself. People don’t come defined by their social<br />
care needs and I believe that, two or three years down the line,<br />
workers will be routinely having human-to-human conversations<br />
first and a professional to patient dialogue second.”<br />
Stuart added: “The starting point is bonding frontline workers –<br />
such as social workers, occupational therapists, health visitors,<br />
early years workers – with the needs and interests of individuals<br />
so that NHS and local authorities have a common way and the two<br />
areas we are focusing on are schools and GP practices.”<br />
Children see the benefits of a joined-up paediatric service<br />
In Tameside, the paediatric service represents a strong illustration<br />
of how integrated services can operate effectively.<br />
“The team is moving patients from the community to hospital,<br />
and from the hospital back into the community in a way that<br />
is really positive for parents and children. I’ve been out with<br />
the team and been very impressed by the huge improvements<br />
in communications – because our practitioners aren’t stuck in<br />
professional and organisational boundaries,” explained Karen.<br />
“Children who you never would have believed could be managed<br />
outside a hospital are being looked after at home and this is largely<br />
thanks to the single, multi-disciplinary team. Our aim is to produce<br />
a much more efficient service with better outcomes for patients,<br />
while addressing the budgetary challenges faced by all public<br />
sector organisations.”<br />
Karen James, CEO, Tameside<br />
Hospital NHS Foundation Trust<br />
Stuart Cowley, Director of<br />
Adult Social Care and Health<br />
at Wigan Borough Council.<br />
“We are recognising that by<br />
putting community connections<br />
and wellness front and centre,<br />
we can achieve better with<br />
less expense.”
14 <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />
RISING<br />
TO THE<br />
CHALLENGES<br />
OF CHANGE<br />
Organisational change in the public sector<br />
has wide-ranging implications for employers.<br />
Emlyn Williams reveals some of the issues –<br />
and suggests solutions.<br />
When public bodies undergo a reconfiguration or merger,<br />
it can be tempting to look first at what is going to happen<br />
to the employees. However, from an employment law<br />
perspective, this is putting the cart before the horse.<br />
The first consideration should be the nature and<br />
organisational implications of the changes: because what<br />
happens to employees will flow from the reorganisation,<br />
not the other way round.<br />
What if a brand new organisation is being established?<br />
There is often a time lag between the decision to merge<br />
or reorganise and the creation of the new body. This can<br />
lead to a lack of direction. One way to handle this issue is<br />
to have a shadow management structure. As long as this is<br />
set up carefully the shadow management body can assess<br />
the implications for employees and ensure they are fully<br />
understood from the outset.<br />
© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.
Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />
15<br />
It’s good to talk<br />
This links in with communication. In any reorganisation it is<br />
essential to put in place a clear communication strategy so all staff<br />
know what is going to happen and when. No one likes change,<br />
but change combined with uncertainty is doubly unsettling for<br />
employees and should be avoided wherever possible.<br />
There can also be legal obligations to consult. If there is a<br />
transfer of undertakings, which can include a service changing<br />
hands or if there is a collective redundancy situation affecting<br />
more than 20 staff at one ‘establishment’ there are separate<br />
obligations to consult.<br />
Such consultation may need to take place concurrently, but<br />
separately, which requires careful planning for both the ‘old’ and<br />
‘new’ employer where a service is changing hands. An important<br />
prerequisite for successful consultation is knowing what change is<br />
going to look like. In practical terms, public bodies that are going to<br />
take a service forward after a merger will either have a ‘Brave New<br />
World’- plan for instant change, or a ‘wait-and-see’ approach that<br />
involves transferring staff in and reviewing the situation once the<br />
service is up and running.<br />
What if some employees are made redundant? The government’s<br />
proposed cap of £95,000 for public sector termination payments<br />
from April 20<strong>16</strong> represents another potential issue for employers.<br />
Many public sector employees have a much greater redundancy<br />
entitlement than this. When enhanced pension costs are<br />
included, the settlement figure for some individuals can<br />
easily exceed £200,000.<br />
The upshot of this could be that employees in organisations<br />
undergoing change before April 20<strong>16</strong> will be keen to argue that<br />
they want to leave by reason of redundancy. Even if they are<br />
offered a suitable alternative position, they could contend that it<br />
is not suitable in order to ensure they receive their money before<br />
April when the £95,000 cap is introduced. Employers need to be<br />
ready to deal with this argument if it arises and not leave the details<br />
of any proposed new role too vague, or communicate it at the<br />
11th hour.<br />
There is often a time lag<br />
between the decision to merge<br />
or reorganise and the creation<br />
of the new body. This can lead<br />
to a lack of direction.<br />
Practical points on mergers<br />
When TUPE applies, employees will transfer on their existing<br />
terms and conditions. There is sometimes an insufficiently robust<br />
analysis of what is contractual (and so transfers over) and what is<br />
not. This can lead, for example, to the new combined team working<br />
under two different sets of disciplinary rules. If there is a thorough<br />
assessment of whether or not such rules are contractual, this type<br />
of situation can be managed.<br />
A major hidden cost of organisational change relates to whether<br />
relevant policies say excess travel costs may be reclaimed by<br />
employees whose place of work change. In one case we handled<br />
recently, these costs amounted to more than £500,000. If changes<br />
are being made to drive cost efficiencies and financial planning,<br />
this sort of extra cost can come as a nasty surprise if not<br />
considered in advance.<br />
Changes in location are often the trickiest to manage. Organisations<br />
should look to see if there are mobility clauses requiring employees<br />
to move to a different location. If there is a potential redundancy<br />
situation, the employer should find out if it can help with transport,<br />
or by allowing flexible working for affected staff. Whilst changing<br />
location where there is a TUPE transfer has become slightly easier<br />
in legal terms, it remains quite fraught and difficult.<br />
It is important to be positive about change. If you do not have<br />
effective mobility clauses, it is still possible to engage with your<br />
staff and persuade them to want to make the move. If people feel<br />
that they are genuine stakeholders who are being consulted and<br />
have a genuine say in changes which affect them, they are much<br />
more likely to embrace a move than if they feel it is being imposed<br />
on them.<br />
Emlyn Williams, Partner, Employment<br />
0151 243 9569<br />
emlyn.williams@weightmans.com
<strong>16</strong> <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />
NEW HEALTHCARE<br />
MODEL IS PART OF<br />
REVOLUTIONARY<br />
CHANGE<br />
The new wave of integrated healthcare provision and an<br />
examination and analysis of the potential models of care<br />
is well underway following the launch earlier this year<br />
of the government’s Vanguard initiative. More recently,<br />
the new Primary Care Home (PCH) model aimed at larger<br />
populations has been announced. Endorsed by NHS<br />
England, the programme has been launched by the NAPC<br />
with the target for the pilot programme being a list size of<br />
30,000 to 50,000.<br />
In the long term, if the pilot proves successful, we may see<br />
more practice mergers to enable service provision at scale.<br />
However, fundamentally collaborative working with other<br />
services across the whole health and social care spectrum<br />
is at the centre of the project.<br />
The project is part of the ongoing agenda to provide<br />
local completely seamless care with patient need at the<br />
centre. GPs are at the heart of the service provision via the<br />
philosophy that the registered list and a capitated budget<br />
are a logical basis for healthcare provision. Whilst this<br />
pilot programme is offered to general practice, it is clear<br />
that GPs will need to work with other providers. As with<br />
the Vanguard programme, PCH promotes the concept<br />
of provision by a “complete clinical community with an<br />
integrated primary, secondary and social care workforce<br />
delivering more personalised and better coordinated care<br />
close to home.” The goal is that PCH should be provided<br />
through modern health centres with strong diagnostic<br />
facilities and IT systems.<br />
As healthcare delivery<br />
continues to undergo<br />
radical reform,<br />
Edwina Farrell<br />
discusses one of<br />
the government’s<br />
major new<br />
initiatives.<br />
© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.
Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />
17<br />
In essence, the model does look from the outset to be<br />
similar to Vanguard Multi Specialty Community Providers<br />
so that for practices which were unsuccessful in their bids,<br />
this could be seen as ‘another bite at the cherry’. However,<br />
there are differences between the two which will emerge as<br />
the model is brought into practice.<br />
Integrated care service delivery aims to bring down the<br />
perceived barriers between primary and secondary care,<br />
mental health and social care. The myriad of organisations<br />
have their own management systems and cultures which<br />
are not always helpful for the overall patient experience,<br />
and can lead to delay in a patient’s journey through the<br />
system, with a lack of personalisation.<br />
As well as improving the patient experience by removing<br />
organisational barriers, one of the key drivers of change is<br />
the sustainability of a model which allows the provision of<br />
more services within the community rather than admission<br />
to hospital. It is well documented that the current system of<br />
care has to make radical changes. As with other integrated<br />
care models, the view is that unnecessary admissions can<br />
be cut saving the public purse and where an admission is<br />
the right course of action, the ability for the patient to be<br />
returned to their own surroundings with an appropriate<br />
level of support from within their community as soon as<br />
is reasonably possible, is better for patient well being.<br />
It is well<br />
documented<br />
that the current<br />
system of care<br />
has to make<br />
radical changes.<br />
PCH was only announced at the end of October so<br />
much detail will need to emerge before its merits<br />
can be truly evaluated. However, the timetable is<br />
ambitious which gives an indication of how rapidly<br />
primary care is changing – the deadline for submissions<br />
of interest has already passed and shortlisting of<br />
successful test sites was due to take place in December.<br />
From the shortlist, approximately 10-15 Rapid Test<br />
Sites will be identified. Development of the sites will<br />
take place between January and March 20<strong>16</strong> and the<br />
implementation of the programme starting from<br />
April 20<strong>16</strong>.<br />
There are concerns, as with many new proposals.<br />
For example, there have been questions as to the<br />
nature of the contract on offer as part of PCH, and<br />
how it will compare to those aspects of a GMS or<br />
PMS contract that work well with general practice<br />
and, in the event that it proves unpopular or<br />
unsuccessful, will there be a right to return to the<br />
GMS/PMS contracts previously held?<br />
The role of the family doctor is evolving and the signs<br />
are that we won’t have to wait long to get a clear<br />
picture of PCH in action. There is much encouraging<br />
food for thought and anyone with an interest in<br />
healthcare will be following this development with<br />
eager anticipation.<br />
Edwina Farrell, Partner, Real Estate<br />
0207 822 1926<br />
edwina.farrell@weightmans.com
18 <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />
ARE WE<br />
HEADING<br />
TOWARDS<br />
A SINGLE<br />
JOINED<br />
EMERGENCY<br />
SERVICE?<br />
The demands and roles of ambulance trusts, fire and police<br />
organisations are ever changing but there is a strong impetus<br />
and defined measures to improve closer working between<br />
these emergency services, says Nathan East.<br />
© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.
Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />
19<br />
The pressures emergency services face to meet demand continues<br />
to make headlines. A recent high profile case of an accident victim<br />
left waiting for three hours following a crash near the boundary<br />
between three police forces has raised questions as to the effective<br />
co-ordination across emergency services.<br />
A new Consultation Paper ‘Enabling closer working between<br />
the Emergency Services’ formalises an existing push towards<br />
collaboration between emergency services by introducing<br />
a statutory duty to collaborate to improve efficiency and<br />
effectiveness, and puts the issue into the spotlight. So are we<br />
heading towards a single joined emergency service? If not,<br />
what are the objectives?<br />
Some commentators see the new proposals as a precursor to<br />
more radical integration. There is precedent for effective single<br />
combined emergency services in other countries, but the<br />
consultation proposes evolution rather than revolution.<br />
Recent years have witnessed a welcome trend towards closer<br />
working including successful ambulance and fire authority<br />
co-responding initiatives which have been shown to save lives.<br />
...a large majority of fire<br />
deaths are amongst the over<br />
70s who have pre-existing<br />
health issues.<br />
The consultation recognises increasing demand on ambulance<br />
services, and the evolving role of fire and to a lesser extent police<br />
services to focus on protection and assisting those at risk or<br />
vulnerable. Service demand tends to overlap significantly in some<br />
communities due to socio-economic or urban conditions. For<br />
example, a large majority of fire deaths are amongst the over 70s<br />
who have pre-existing health issues.<br />
The proposed collaboration duties are fairly generic and<br />
recommend local solutions allowing the Services to take the lead.<br />
Suggested efficiencies around shared back office and further<br />
co-location suggest fiscal rather than operational objectives<br />
behind the proposals.<br />
The marquee measure will enable Police and Crime Commissioners<br />
(PCC) to take on the responsibilities of fire and rescue authorities.<br />
Transfer is not mandatory but is anticipated where it is in the<br />
‘interests of economy, efficiency and effectiveness or public safety’.<br />
As such local agreement between police and fire will be required.<br />
It is likely PCCs would take no direct responsibility for operational<br />
aspects of the fire service which would continue to be directed by<br />
Chief Fire Officers.<br />
There is a concern that these proposals could affect the autonomy<br />
of the fire service in particular. To allay fears, separate funding<br />
streams for the two services will continue to exist for fiscal clarity<br />
but this must be robustly enforced if the independence of two<br />
distinct services is to be protected.<br />
There remain a number of structural barriers. Vast cultural<br />
differences exist between services with ambulance closely aligned<br />
to the wider NHS in terms of governance, and each has very<br />
different statutory powers, regulation and funding. If greater<br />
integration is the ultimate goal, these will need to be aligned.<br />
However, there is understandable public concern that this could<br />
lead to services becoming less specialised.<br />
Currently, ambulance trusts tend to cover much larger populations<br />
than fire and police authorities meaning collaboration may only<br />
be possible on a piecemeal basis with different fire and police<br />
authorities within its geographical area.<br />
Overall, closer working and greater efficiency can only benefit the<br />
public provided recognition of the highly trained specialism of the<br />
core aspects of each emergency service remains paramount.<br />
Nathan East, Partner, Real Estate<br />
0207 822 1932<br />
nathan.east@weightmans.com
20 <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />
Fundraising<br />
potential of<br />
enterprising<br />
public bodies<br />
<strong>Public</strong> bodies are under increased pressure to<br />
find alternative methods of income generation.<br />
Vincent King examines the issues.<br />
The current squeeze on public sector budgets produces two<br />
interrelated options: one is to reduce costs and the other to<br />
generate income.<br />
In some cases public sector bodies have been able to cut costs<br />
and raise income by sharing services and then providing these<br />
services to third parties on a commercial basis. These ‘win-win’<br />
scenarios are rare, however, for a number of reasons, including<br />
the nature of the organisations, statutory and regulatory<br />
constraints, and the lack of a viable market.<br />
An exit strategy is also<br />
critical and should be<br />
integral to the planning<br />
process from the outset.<br />
© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.
Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />
21<br />
Income generation across the public sector<br />
How do the various components of the public sector compare<br />
in their income generation activities?<br />
Without doubt universities are at the most active end of the income<br />
generation spectrum, especially in the areas of innovation and<br />
intellectual property (IP), selling training programmes, and offering<br />
consultancy services.<br />
Some of this activity can be seen as a catalyst for wider economic<br />
regeneration. For example, we have been working with Bradford<br />
University to establish a University Enterprise Zone that is partfunded<br />
by the government. The project also involves a joint venture<br />
company set up with Bradford Council and a partnership agreement<br />
with BT. The university and council are each contributing a building<br />
to the initiative, which aims to promote closer working between the<br />
university and digital health businesses.<br />
Moving across the spectrum of the public sector, local authorities<br />
are more active in income generation and trading than, say, the<br />
NHS (with the exception of the exploitation of intellectual property),<br />
while at the opposite end of the spectrum you have the emergency<br />
services including fire and rescue authorities and the police, where<br />
inevitably the opportunities are more limited given the nature of<br />
their activities.<br />
Intellectual property<br />
The commercialisation of intellectual property is an interesting<br />
area. We have advised universities and health trusts on IP spinouts<br />
of various kinds. Despite this we consider that IP remains<br />
under-utilised as a means of income generation. It is advisable for<br />
universities and health trusts to carry out a regular audit of their<br />
activities to check whether any IP is being generated which could<br />
be commercialised, and also review their employment contracts<br />
and IP policies as regards ownership of IP and the sharing of<br />
any commercialisation proceeds. This is less of an issue for local<br />
authorities and the police day-to-day but they should also be<br />
aware of the potential generation of IP when undertaking particular<br />
activities and as a firm we have given advice to local authorities<br />
and the police on trademarks and copyright respectively.<br />
Selling services<br />
A crucial point is not only whether a public body has the legal<br />
powers to undertake a specific trading activity, but also whether<br />
it can sell certain services for a profit, and this varies from one<br />
type of organisation to the next, and also from one activity or<br />
service to another.<br />
Equally essential is a thorough understanding of procurement<br />
rules and what impact these will have on any planned activity,<br />
particularly if a new legal entity is established.<br />
An important point that relates to any public body and any<br />
potential fund generating activity is business planning in order<br />
to establish that there is a genuine market for the services you are<br />
proposing to sell.<br />
Another factor is whether you have the skills and resources<br />
which will be needed in order to undertake the particular activity<br />
successfully. As an example, some local authority legal teams are<br />
now creating alternative business structures (ABSs) to sell their inhouse<br />
legal services.<br />
An exit strategy is also critical and should be integral to the<br />
planning process from the outset. <strong>Public</strong> bodies need to think about<br />
all the possible outcomes of a venture. It might, for instance, evolve<br />
into an activity that is different to what was initially anticipated. So<br />
there must be flexibility in the arrangements from the start.<br />
Conclusions<br />
<strong>Public</strong> bodies have never been more free to take the<br />
initiative and raise funds to mitigate budget constraints.<br />
However, before taking any action, the importance of detailed<br />
planning, market analysis, and due diligence around legal<br />
constraints cannot be overstated.<br />
Vincent King, Partner, Corporate<br />
0<strong>16</strong>1 214 0653<br />
vincent.king@weightmans.com
22 <strong>Public</strong> <strong>Eye</strong> Focusing on emerging issues in the public sector<br />
UNIVERSITY<br />
FUNDING SCHEMES<br />
FACE TOUGH TIMES<br />
Patricia Grinyer explains why universities managing<br />
public sector loan funds for small firms are under pressure.<br />
Universities that facilitate loans to start-up and<br />
early-stage businesses are facing a financial crisis as<br />
central government efficiencies are implemented with<br />
greater rigour.<br />
Unless universities recover much larger proportions of<br />
the loans they hand out to research-driven enterprises,<br />
ongoing funding from the UK government and Europe<br />
could dry up.<br />
As a result, fledgling firms in the lucrative knowledge<br />
economy could fail, with the loss of jobs and enormous<br />
potential wealth they might have created.<br />
Traditionally universities have administered public sector<br />
funds because, unlike local authorities, they have deep<br />
specialist knowledge in areas such as biotech, digital and<br />
low carbon industries.<br />
The reason public funding pots were set up was to<br />
bridge the funding gap faced by start-up, early-stage<br />
and university ‘spin out’ businesses whose only assets<br />
are their intellectual property (IP), which remains in<br />
the heads of the founders until the business gets the<br />
cash to develop.<br />
Understandably, banks and other commercial lenders<br />
have not been willing to lend to these ventures until a<br />
later stage in their commercial life-cycle.<br />
In the past, universities have focused their resources<br />
on nurturing these research and development (R&D)<br />
based enterprises, rather than collecting the money they<br />
have leant. However, as the UK government ramps up its<br />
public sector spending constraints, many universities<br />
are finding themselves in a position where they must<br />
be much more rigorous with their lending criteria,<br />
and a great deal more efficient in recovering funds.<br />
This puts them between a rock and a hard place,<br />
with commitments to the early-stage businesses<br />
they are supporting on the one hand, and an obligation<br />
to responsibly manage the funds entrusted to them on<br />
the other.<br />
If universities fail to tighten up their loan management<br />
there may be far-reaching consequences. These could<br />
seriously affect universities as well as many early-stage,<br />
knowledge economy enterprises that the government<br />
itself is keen to support.<br />
Patricia Grinyer, Partner<br />
Corporate<br />
0151 243 9527<br />
patricia.grinyer@weightmans.com<br />
© Copyright. Weightmans <strong>2015</strong>/20<strong>16</strong>. All rights reserved.
Issue 6 <strong>Winter</strong> <strong>2015</strong>/20<strong>16</strong><br />
23<br />
DATES FOR<br />
YOUR DIARY<br />
JANUARY<br />
FEBRUARY<br />
MARCH<br />
13<br />
15<br />
26<br />
NHS BREAKFAST CLUB<br />
13 JAN 20<strong>16</strong> – LIVERPOOL<br />
15 JAN 20<strong>16</strong> – MANCHESTER<br />
Can you escape… the medical<br />
workforce management maze?!<br />
MIDLANDS HEALTHCARE FORUM<br />
26 JAN 20<strong>16</strong> – BIRMINGHAM<br />
Covering topics such as harassment<br />
of staff, the impact of social media,<br />
a litigation update, recent criminal<br />
prosecutions against healthcare<br />
professionals, the role of the GMC<br />
and NMC and a short update on<br />
relevant regulatory cases.<br />
9<br />
MONITORING OFFICERS<br />
CONFERENCE<br />
9<br />
9 FEB 20<strong>16</strong> – LONDON<br />
10<br />
11<br />
This successful event has already<br />
taken place in Leicester, Manchester<br />
and Birmingham. The cost to attend<br />
is £150 + VAT, for more information<br />
please visit our website.<br />
NLGN DEVOLUTION ROUNDTABLE<br />
10 FEB 20<strong>16</strong> – LEEDS<br />
At this high level roundtable we will<br />
discuss how to make devolution work<br />
in practice. We will explore how areas<br />
can make devolution work for them<br />
and consider the relationships, the<br />
partnerships and the powers.<br />
NWLC CHILDCARE<br />
11 FEB 20<strong>16</strong> – LIVERPOOL<br />
An update on the latest developments<br />
in child care law including the latest<br />
case law, practice directions, guidance<br />
and legislative changes.<br />
10<br />
21-23<br />
THE LIABILITY LANDSCAPE FOR<br />
LOCAL AUTHORITIES<br />
9 MARCH 20<strong>16</strong> – MANCHESTER<br />
A combined public sector and<br />
disease seminar looking at impact<br />
of asbestos and duties of health and<br />
safety stakeholders together with<br />
issue of abuse.<br />
THREE PACK<br />
10 MARCH 20<strong>16</strong> – BIRMINGHAM<br />
This seminar covers new duty of<br />
candour, fit and proper persons<br />
test and whistleblowing.<br />
AUA ANNUAL CONFERENCE<br />
21-23 MARCH 20<strong>16</strong> – ROYAL<br />
ARMOURIES, LEEDS<br />
Karen Stephenson and Jo Farrington<br />
will be leading a workshop based<br />
session on the impact of consumer<br />
law on the higher education sector.<br />
MERGER WITH FORD<br />
& WARREN COMPLETED<br />
We completed our merger with Leeds based firm Ford & Warren<br />
in July <strong>2015</strong>, further strengthening our position as a top 45<br />
national law firm bringing the combined staff count to over 1400<br />
people, with a combined turnover in excess of £100 million.<br />
The firm will continue to operate at Westgate Point, Leeds, adding to its existing<br />
eight locations across the UK. The merger builds on Weightmans’ national<br />
presence, with outstanding expertise and the resources to focus on the needs<br />
of our clients.<br />
Peter McWilliams and John Schorah<br />
Weightmans Managing Partner, John Schorah said: “We are absolutely delighted to have completed the merger with Ford & Warren.<br />
We look forward to being stronger together, and working in synergy to maintain the high standards we set ourselves for our clients.”<br />
Ford & Warren Managing Partner, Peter McWilliams commented: “The two firms share a common ethos, with similar cultures and strategies.<br />
It became apparent early on that we were well matched, and we look forward to growing the business, overcoming new challenges and<br />
exceeding client expectations together, both in the North and nationwide.”
Law is our business.<br />
Weightmans’ public sector reputation speaks for itself.<br />
A top 45 law firm in nine locations, employing more than 1,400 people.<br />
We offer a full range of legal services and a strong and fast-growing<br />
reputation in the public sector market. We act for many local, police<br />
and fire authorities and a range of NHS trusts, such work forms part<br />
of our heritage.<br />
With client satisfaction scores higher than the legal industry average,<br />
we work hard to get results for our clients each and every day.<br />
For further information, please contact Andrew Cooper,<br />
<strong>Public</strong> Sector Director on 0345 073 9900 or email<br />
andrew.cooper@weightmans.com<br />
For more information visit www.weightmans.com