Open Air Business May 2016
The UK's outdoor hospitality business magazine
The UK's outdoor hospitality business magazine
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ISSUE 1 | <strong>May</strong> <strong>2016</strong> | www.openairbusiness.com<br />
BUSINESS<br />
FUNCTION VENUES<br />
<strong>Business</strong> Models<br />
For Wedding Venues<br />
The Power of Light<br />
EVENTS<br />
Diversifying<br />
for Outdoor<br />
Events<br />
Compliant<br />
Caterers<br />
ACCOMMODATION<br />
Planning for Glampsites<br />
VisitEngland Glamping Scheme<br />
Weather Watch<br />
PRODUCT FEATURES:<br />
PORTABLE TOILETS CANVAS STRUCTURES STAGES AND SOUND
THE SMALL FESTIVAL<br />
STAGE SPECIALISTS<br />
Choose from our Hexagon range online for an instant quote<br />
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WELCOME<br />
Welcome<br />
Introducing <strong>Open</strong> <strong>Air</strong> magazine<br />
A NEW LAUNCH is always exciting, but a<br />
new launch into an emerging market is<br />
particularly special. The outdoor hospitality<br />
market is a diverse one and, until recently,<br />
has been dominated by purely outdoor<br />
events. However, the emergence of luxury<br />
camping and an increase in the demand<br />
for outdoor weddings and other functions<br />
means there is every reason to create a<br />
magazine to encompass all.<br />
For the purposes of editorial clarity,<br />
<strong>Open</strong> <strong>Air</strong> has three sections – Function<br />
Venues, Accommodation and Events -<br />
each of which has significant commonalities, and not simply due to the<br />
vagaries of the British weather! Many operators have cross sector interests,<br />
providing a venue, outdoor accommodation and/or events. Indeed, having<br />
talked to many suppliers, it is apparent that the same products are sold<br />
across the board; from professional services (such as insurance and planning<br />
consultation) to tents and marquees, and toilets and shower facilities. Even<br />
cut up aeroplanes have a market that spans the breadth of the industry, so I<br />
am told by one advertiser!<br />
<strong>Open</strong> <strong>Air</strong>’s editorial mission is to provide expert information on subjects<br />
pertinent to each area of the outdoor hospitality market while showcasing<br />
successful businesses with detailed interviews. Furthermore, it will examine<br />
relevant products and services to help function venues, glampsite operators<br />
and event organisers make the best purchasing decisions.<br />
Most exciting of all is the undeniable growth in this industry. Having<br />
attended the Farm <strong>Business</strong> Innovation Show in November last year I was<br />
enthused to see how many landowners are looking to their greatest asset<br />
to maximise business potential. Farmers, country estate representatives<br />
and the smaller scale, but equally important, ‘pony and paddock’ owners<br />
congregated at the NEC for an event which continues to grow year on year. If<br />
ever there was evidence that outdoor hospitality is the place to be that was it!<br />
I do hope you enjoy <strong>Open</strong> <strong>Air</strong>. Please do feedback, letting us know what<br />
you think, where we could improve and what you would like featured. Also,<br />
should you wish to continue receiving free issues, please do help out with our<br />
circulation audit by returning the free subscription card or completing the<br />
online registration form at www.openairbusiness.com. We will be publishing<br />
<strong>Open</strong> <strong>Air</strong> 10 times a year so look out for the June edition in a few short weeks!<br />
PUBLISHERS<br />
Tally Wade - tally@openairbusiness.com<br />
Steve Rix - steve@openairbusiness.com<br />
EDITORIAL TEAM<br />
Richard Kruger - richard@openairbusiness.com<br />
Tally Wade - tally@openairbusiness.com<br />
ADVERTISING SALES<br />
Antoinette Marley - 01892 677721<br />
antoinette@openairbusiness.com<br />
DESIGN<br />
James English -<br />
www.jamesenglishdesign.co.uk<br />
PUBLISHED BY<br />
Coffee Shop Media<br />
t: 01580 848555<br />
www.coffeeshopmedia.com<br />
The House on the Hill, Friezley Lane,<br />
Cranbrook, Kent, TN17 2LL<br />
t: 01580 848555<br />
FOLOW US ON<br />
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@openairmag<br />
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COMING<br />
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Tally Wade<br />
Editor / Publisher<br />
Find more expert advice online:<br />
www.openairbusiness.com<br />
WWW.OPENAIRBUSINESS.COM 3
INSIDE<br />
Contents ISSUE<br />
#1 | <strong>May</strong> <strong>2016</strong><br />
WEALDEN TIMES / DAVID MEREWETHER<br />
DAVID GUTTRIDGE<br />
JOLLY DAYS CAMPING<br />
LAYLA MAY PHOTOGRAPHY<br />
Cover photo Tipi Guru.<br />
Focus on: Canvas<br />
Structures<br />
page 40<br />
6 News - A new glamping<br />
accreditation scheme;<br />
Aeropods touch down<br />
9 Industry Talk - How to stay<br />
one step ahead of the British<br />
weather<br />
FUNCTION VENUES<br />
15 Case Study - <strong>Open</strong> <strong>Air</strong> talks to<br />
Coton House Farm, a wedding<br />
venue with rural charm<br />
16 Wedding <strong>Business</strong> Models<br />
- Isabel Smith presents<br />
three business models for<br />
wedding venues<br />
20 Light Fantastic - The power<br />
of lighting and how to use it<br />
to increase sales<br />
23 Party Potties -<br />
Everything you need to<br />
know about specifying<br />
portable toilets<br />
26 Product Focus - Eight luxury,<br />
portable toilet options<br />
ACCOMMODATION<br />
29 Case Study - John and<br />
Kerstin Wolgast talk about<br />
their first year as Glampsite<br />
owners<br />
32 Your Planning Plan<br />
Planning advice from CLA<br />
rural surveyor Richard<br />
Goodwin<br />
36 Stamp of Quality -<br />
VisitEngland’s new Glamping<br />
scheme benchmarks and<br />
rewards quality<br />
40 Under Canvas - Know your<br />
Gers from your Geodomes<br />
with Tim Rees’ tent choice<br />
checklist<br />
44 Product Focus - A choice of<br />
luxury tents for Glampsites<br />
EVENTS<br />
47 Case Study - A feel good<br />
festival co-founded by<br />
Catatonia’s Cerys Matthews<br />
48 Estate Events - How country<br />
estates can maximise<br />
revenue by embracing events<br />
54 Care Free Carering - Finding<br />
a compliant caterer couldn’t<br />
be easier or (cheaper) with<br />
NCASS<br />
58 Stage Specifics - Jane<br />
Russen advises on selecting<br />
and positioning an outdoor<br />
stage<br />
62 Product Focus - Get ready<br />
to rock with this staging<br />
selection<br />
64 Classifieds<br />
66 Comment - Ian Hamilton<br />
grinds his axe concerning<br />
the term ‘Glamping’<br />
4 WWW.OPENAIRBUSINESS.COM
DO YOU HAVE AN UNUSUAL<br />
PROPERTY, OR LAND SUITABLE<br />
FOR GLAMPING?<br />
We are always interested in representing additional<br />
quality, unique holiday properties, and offer advice to<br />
those thinking of setting up glamping or unusual holiday<br />
accommodation.<br />
WHAT WE OFFER<br />
We are an independent, conscientious family business and work<br />
closely with property owners to achieve good results for them. We<br />
also keep an eye on glamping trends and domestic tourism so we<br />
can continue to offer sound advice about site and accommodation<br />
development, pricing and marketing.<br />
50 years of experience in self catering rentals<br />
Targeted marketing knowledge<br />
A bespoke online booking and payment system<br />
Superb office with helpful holiday advisors<br />
Hassle free payments to owners<br />
Quality photography and marketing<br />
Whatever the nature of your interest, please contact us to discuss<br />
your plans and options.<br />
Call Kate on 01348 830 922 or email kate@qualityunearthed.co.uk<br />
www.qualityunearthed.co.uk
The latest news from the world of outdoor hospitality<br />
New Glamping Accreditation<br />
IN RESPONSE TO the changing face of the glamping<br />
industry over the past 10 years Visit England, the<br />
national tourism board, has upgraded the criteria<br />
for accreditation and brought in benchmarking on<br />
quality and the opportunity for providers to obtain<br />
an accolade for exceptional quality.<br />
“Quality accommodation is a critical element<br />
of the visitor experience and is integral to our<br />
national strategy which outlines our commitment to<br />
championing quality and excellent customer service<br />
in England,” said Viscountess Penelope Cobham<br />
CBE, Chairman of VisitEngland.<br />
“In the past 10 years the growth in the glamping<br />
sector has been phenomenal. We are pleased<br />
to announce our new Glamping Scheme which<br />
replaces our Alternative Accommodation Scheme.<br />
Following feedback from operators and research<br />
into the latest trends, we have updated the criteria<br />
for VisitEngland’s glamping accreditation and<br />
introduced a new Gold Award for those who offer<br />
exceptionally high quality facilities and services.”<br />
Glampsites that wish to participate in the<br />
scheme will receive a visit from an independent,<br />
professional Quality In Tourism assessor. Glampsites<br />
that score 60% or more in the assessment will<br />
become accredited and be able to use the<br />
VisitEngland marque in promotional material. For<br />
more on the Glamping scheme turn to pages 36-38.<br />
KNEPP WILDLAND SAFARI<br />
Online Guidance for CDM<br />
NEW GUIDANCE EXPLAINING how regulations which manage the health and<br />
safety of construction projects apply to the entertainment industry has been<br />
published. The online resource, created by the Health and Safety Executive<br />
(HSE), aims to clarify what those working in the events sector need to do to<br />
comply with the Construction (Design and Management) Regulations 2015<br />
(CDM 2015).<br />
The guidance was drawn up in consultation with the industry and illustrates<br />
how roles and duties under CDM 2015 can be applied across four main areas<br />
in the sector: live events such as music festivals and sporting occasions;<br />
exhibitions, trade fairs and conferences; theatre and performing arts; and TV,<br />
film and broadcasting.<br />
It is hoped the new guidance will “dispel any myths” surrounding how the<br />
regulations should be applied in the events sector, said Carl Hagemann, Chair<br />
of the Institution of Occupational Safety and Health’s (IOSH) Sports Grounds<br />
and Events Group.<br />
“There has been a demand from within the entertainments industry for<br />
this guidance,” explained Hagemann. “It clears up how CDM 2015 applies to<br />
common events’ construction tasks, such as erecting temporary structures.<br />
We hope this helps to ensure the continued safety of events and their<br />
construction, and that it also enables the regulations to be applied in a way<br />
that allows the events industry to prosper.”<br />
The new guidance on the application of CDM 2015 in the entertainment<br />
industry can be viewed at www.hse.gov.uk/entertainment/cdm-2015/index.<br />
htm. The online resource includes case studies of construction projects in<br />
the events industry which successfully complied with CDM 2015. The HSE<br />
recommends that it be read in conjunction with another of its publications,<br />
L153: Managing health and safety in construction. CDM 2015 can also be<br />
viewed in full at www.citb.co.uk/cdmregs.<br />
GETTY IMAGES<br />
6 WWW.OPENAIRBUSINESS.COM
The Aeropod<br />
Touches Down<br />
DAPPR AVIATION HAS unveiled its first Aeropod<br />
constructed from an <strong>Air</strong>bus A320 passenger jet. Having<br />
flown for the national airline of El Salvador as well as<br />
two different Turkish carriers, the aircraft was due to be<br />
cut up and scrapped when it was recovered by DappR<br />
with the ambitious plan of converting it into unique,<br />
high quality offices, buildings and event spaces.<br />
“It’s been a tricky job but we’re delighted. Combining<br />
quality workmanship and beautifully engineered<br />
aviation parts externally makes it eye-catching and<br />
distinctive,” said David Palmer of DappR. “Focussing on<br />
build quality inside really gives the feel of the first class<br />
cabin. When we initially had the idea most people,<br />
including many of my friends, thought we were mad!<br />
What’s exciting is now that they’ve actually seen the<br />
first Aeropod they love it.<br />
“We’ve had so many great ideas for different uses;<br />
enquiries from glamping sites, for poolside relaxation<br />
areas and viewing platforms as well as some asking<br />
whether we can supply Aeropod to take to shows and<br />
events. We were even asked if we could make a sauna.”<br />
The company, based near Bury St Edmunds in<br />
Suffolk, plans to purchase additional planes as the<br />
business takes off. DappR also makes unique furniture<br />
and art from up-cycled aircraft parts including fire pits,<br />
barbecues, benches and other pieces ideal for outside<br />
use. “Everything is unique and distinctive and, being<br />
made from aviation grade materials, won’t rust or rot,”<br />
remarked Palmer. www.dappr-aviation.com<br />
Bye to Big Deposits<br />
THE COMPETITION AND Markets<br />
Authority (CMA) has advised over<br />
100 function venues that insisting<br />
on large deposits and applying<br />
cancellation charges could breach<br />
consumer law. It recommends<br />
venues change their terms where<br />
necessary.<br />
The letters inform the businesses<br />
of when their terms are more likely<br />
to be fair under consumer protection<br />
law, including the following:<br />
· a deposit is just to reserve the<br />
goods/services and is no more<br />
than a small percentage of the<br />
total price<br />
· advance payments reflect the<br />
business expenses and leave<br />
customers with a reasonable<br />
amount still to pay on completion<br />
· customers do not lose large<br />
advance payments if they cancel,<br />
in all circumstances<br />
· businesses set sliding scales of<br />
cancellation charges so they cover<br />
their likely losses directly from the<br />
cancellation<br />
The CMA has sent the letters on<br />
behalf of the Consumer Protection<br />
Partnership (CPP) which has been<br />
considering the use of advance<br />
payment and cancellation terms<br />
by businesses in their consumer<br />
contracts.<br />
Nisha Arora, CMA Senior Director,<br />
Consumer, said: “Planning a<br />
wedding or any large event can be<br />
stressful. Consumers are particularly<br />
vulnerable when they are focussing<br />
on preparing for a special event<br />
and have paid significant sums<br />
up-front. <strong>Business</strong>es need to treat<br />
their customers fairly and should not<br />
require unjustifiable, non-refundable<br />
deposits or impose unreasonable<br />
cancellation charges which could<br />
mean customers lose a significant<br />
amount of money if they change<br />
their mind about the venue or have<br />
to call off the event.<br />
“Clear and fair terms benefit<br />
consumers and businesses, help<br />
to prevent disputes and provide<br />
protection should things go wrong.<br />
Unfair terms, even when a contract<br />
is signed, are not legally binding<br />
and we encourage any businesses<br />
which use advance payments and<br />
cancellation charges to review their<br />
terms to ensure they comply with<br />
consumer protection law.<br />
“We have worked closely with<br />
Trading Standards Services and<br />
consumer advice bodies to help<br />
businesses improve their practices<br />
and ensure they comply with<br />
consumer protection law. Many<br />
businesses in this sector comply with<br />
consumer protection law and engage<br />
in good business practices, but we<br />
urge others to raise their standards.<br />
<strong>Business</strong>es that use unfair terms risk<br />
enforcement action.”<br />
GETTY IMAGES<br />
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WWW.OPENAIRBUSINESS.COM 7
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With years of experience, we supply a wide range of industries,<br />
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Get your brand on our<br />
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All our <strong>Air</strong>streams are fully<br />
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We also supply state of<br />
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info@airstreamfacilities.com<br />
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8 WWW.OPENAIRMAG.COM<br />
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INDUSTRY TALK<br />
Forecast for<br />
SUCCESS<br />
Jim Bacon believes that the outdoor hospitality industry can use modern<br />
meteorology to help minimise risk, maximise guest experience, plan<br />
resources and match visitor expectations to the weather of the season<br />
ALL TYPES OF outdoor activities are<br />
affected by the weather and it’s no<br />
surprise that weather is often one of the<br />
most talked about things at any time of<br />
the year. How can we face that challenge<br />
and leave our businesses better informed<br />
and protected from hazardous weather<br />
conditions like floods, squalls and even<br />
snow?<br />
There is clearly a day to day variation<br />
in our weather and that is where the<br />
traditional forecasts can help. Rather than<br />
insufficient information being available<br />
the main problem is that there is probably<br />
too much to choose from. As well as all<br />
our favourite radio and TV sources, the<br />
internet brings weather from literally<br />
dozens of slightly different forecast<br />
models and forecast organisations.<br />
However, it can still be difficult to plan<br />
ahead with such a wide selection of<br />
information.<br />
One answer is to use a collection of<br />
models called an ‘ensemble’ to produce<br />
an ‘ensemble mean.’ That is to say,<br />
an average of all the slightly different<br />
outcomes in the virtual model world of<br />
weather which should capture a good<br />
estimate of the likely conditions. I’ll return<br />
to ensemble forecasts later.<br />
“FORTUNATELY THE<br />
BRITISH ISLES IS BLESSED<br />
WITH A VARIETY OF<br />
DIFFERENT CLIMATE ZONES<br />
SO EVERYONE CAN PICK<br />
THEIR PREFERENCE”<br />
The only problem is that using an<br />
average of anything can hide the<br />
extremes. In the world of outdoor<br />
hospitality this can be quite dangerous.<br />
However, we can deal with this by<br />
making some statistical assessments<br />
of the spread of data around the edges<br />
of the data range and then discuss<br />
how these might impact on businesses<br />
specifically. For example, is there a risk<br />
of severe gusts which could damage a<br />
tent or marquee, heavy rain that could<br />
flood a riverside campsite or perhaps<br />
sharp frosts which may damage water<br />
standpipes in the winter?<br />
Quite often the weather influences<br />
people’s choices of where to go for their<br />
holidays, outdoor events and open<br />
air functions way before they have to<br />
contend with what it does to them<br />
once there. Fortunately the British Isles<br />
is blessed with a variety of different<br />
climate zones so everyone can pick their<br />
preference. As a general rule, the average<br />
weather will provide a good flavour of<br />
when to select a break or event in one<br />
part of the country compared to another.<br />
WWW.OPENAIRBUSINESS.COM 9
INDUSTRY TALK<br />
GETTY IMAGES<br />
“…A GOOD<br />
START IS TO<br />
LOOK AT THE<br />
MANY FREE<br />
SITES ON THE<br />
WEB AND<br />
THEN TAKE AN<br />
AREA AVERAGE<br />
FROM<br />
MULTIPLE<br />
FORECASTS”<br />
THERE TO HELP<br />
Returning to the forecast part of<br />
meteorology, I would like to tell you a little<br />
about the type of information now available<br />
to help the outdoor hospitality manager<br />
cope with the day to day swings of weather<br />
so often found in the British Isles.<br />
Firstly there are multiple models which<br />
represent the weather by the hour to allow<br />
the best use to be made of opportunities for<br />
outdoor tasks. Therefore a good start is to<br />
look at the many free sites on the web and<br />
then take an area average from multiple<br />
forecasts. The use of multiple forecasts is<br />
what we in meteorology call an ensemble<br />
forecast - a collection of forecasts. An<br />
ensemble is usually the same model of the<br />
atmosphere run multiple times with slightly<br />
different starting conditions. The idea being<br />
that it will explore all of the reasonably<br />
possible outcomes and is especially useful at<br />
longer timescales where you want answers<br />
about the weather a week to 10 days ahead.<br />
The reason these longer range forecasts<br />
are so difficult is because, as you move<br />
forward through time, each step of the<br />
model’s calculations add a small amount of<br />
error (this is due to the fact that the starting<br />
conditions are not measured everywhere).<br />
This imperfect representation of the real<br />
weather at the beginning of the forecast<br />
means that there will be an error at the end<br />
of each time-step (these are quite short<br />
actually, just a few minutes) and this error is<br />
then built into the starting conditions for the<br />
next time-step. You can imagine that at the<br />
end of a 10 day forecast there will be quite<br />
Many of our UK regions have some<br />
identifiable golden weather periods in the<br />
year. Knowing these can help in the planning<br />
of advertising campaigns, ensure visitors<br />
come when the weather is likely to be<br />
best and promote a good feel about their<br />
experience. Encouraging visitors when it’s<br />
typically poor weather, however, can only<br />
lead to negative sentiments.<br />
Tying in to local weather data allows<br />
a facility or venue manager to build up a<br />
sensible month by month view of what has<br />
happened in the past. Even coarse data for<br />
a whole region can allow the obvious key<br />
months to be identified for your location.<br />
It is worth building a weather timeline<br />
of typical weather patterns for your venue<br />
month by month and designing activities<br />
accordingly, including maintenance<br />
periods. It is worth investing in a weather<br />
station on site (they are very affordable<br />
nowadays) in order to collect data over a<br />
period of time. After a while you’ll be able<br />
to add weather hazards which have caught<br />
you out in the past, so you’ll know when to<br />
pay particular attention to the forecasts.<br />
GETTY IMAGES<br />
10 WWW.OPENAIRBUSINESS.COM
a significant error involved. However, all is<br />
not lost, because by running the ensemble<br />
collection you can obtain a measure of the<br />
variability and use this to plan for outcomes<br />
which could adversely affect your business.<br />
SHOWERS<br />
Where a forecast talks of showers, these are<br />
quite often middle of the day and afternoon<br />
events so you can find several hours of fine<br />
weather in the summer from sunrise, before<br />
the showers start, in which to complete<br />
essential outdoor maintenance tasks.<br />
Another point worth remembering is that<br />
showers are quite difficult for the models to<br />
predict and it’s best to assume it’s an area<br />
thing, whereby the shower description is<br />
best treated as a guide, rather than it will<br />
definitely fall over your venue. Equally, in<br />
showery weather, the model placement of a<br />
shower over you may in fact turn out to be a<br />
few miles away.<br />
So, how is any of this helpful? Well, it’s all<br />
about minimising risk. There will be days<br />
when none of the models you might find<br />
on the web have any showers in them, in<br />
which case you can safely plan for outdoor<br />
events. However, if showers are likely,<br />
even if they appear at a distance, then<br />
it may be necessary to provide cover for<br />
the open air concert goers or hen party at<br />
your glampsite for example, rather than<br />
gamble on their luck. It all makes for a<br />
better experience and reduces negative<br />
sentiment.<br />
WINDS<br />
Apart from the issue of getting wet there<br />
is always the problem of strong winds.<br />
These are usually well forecast by the<br />
modern mathematical models, especially<br />
the familiar lows and highs on the weather<br />
map. Forecasts of strong winds caused<br />
by these large scale weather features are<br />
sufficiently accurate to enable forward<br />
planning by as much as a week or more to<br />
ensure that precautions are taken. A 10 day<br />
windspeed probability forecast will allow<br />
you to plan maintenance work, including<br />
the use of tall equipment such as cherry<br />
pickers.<br />
Sudden, squally winds are a much<br />
tougher question for meteorology: those<br />
of you running outdoor events or activities<br />
have doubtless been alarmed by strong<br />
gusts in otherwise fairly benign conditions.<br />
A lot of these difficult weather events are<br />
caused by small scale features, usually<br />
shower clouds or the passage of an active<br />
weather front. This is something which<br />
can be monitored using radar displays or<br />
satellite images. It is important to be alert<br />
to the danger posed by a sudden increase<br />
in gustiness since many outdoor occasions<br />
are festooned with inflatables, be they<br />
bouncy castles or advertising blimps. This<br />
is where the monitoring of radar data can<br />
be vital in minimising risk. You may be<br />
interested to know that, over rough terrain,<br />
the gust speed can be twice the mean<br />
windspeed.<br />
<strong>2016</strong> OUTLOOK<br />
So, what’s out there to start your <strong>2016</strong><br />
season off? Regarding longer term<br />
forecasts, we have to look at things which<br />
change on very different timescales. For<br />
example, the unusually warm waters of<br />
the Pacific, the El Nino, are set to cool<br />
to below average by the summer. This<br />
reversal will doubtless change weather<br />
systems bordering the Pacific but it may<br />
also have a lesser role to play on this side<br />
of the Atlantic. There are even some longer<br />
term changes in ocean temperatures, over<br />
decades, which can influence the chances<br />
of record breaking global temperatures. The<br />
present thinking is that <strong>2016</strong> will become<br />
one of the warmest ever recorded making<br />
a run of three record or near record annual<br />
global temperatures. There is plenty to<br />
think about on many different timescales.<br />
GETTY IMAGES<br />
ABOUT THE AUTHOR<br />
Jim Bacon has been a meteorologist since 1968 and is still thoroughly fascinated by all things weather. He was one of the founding<br />
directors of Weatherquest, a private weather forecasting and consultancy company operating in market sectors ranging from<br />
water, energy and transport to agriculture and horticulture. It also provides the media with forecasts for newspapers, radio and<br />
TV. The service provides comprehensive detailed web portals including five and 10 day, and monthly forecast content accessible<br />
24/7. The portals also show the latest rainfall radar images and lightning activity. A forecast hotline is available on 09065 777675<br />
(call rate £1.50 per min, staffed 6am to 6pm). Use this to get the latest advice if you are trying to manage a special outdoor event.<br />
Contact Jim at jim.bacon@weatherquest.co.uk<br />
WWW.OPENAIRBUSINESS.COM 11
COOLING & HEATING SOLUTIONS<br />
temperature control specialists<br />
hire<br />
sales<br />
portable units<br />
temporary systems<br />
sales@candhs.co.uk – coolingandheatingsolutions.com – 01590 681 434<br />
Marlwood House, Silver Street, Lymington, Hampshire SO41 6DG, UK<br />
12 WWW.OPENAIRBUSINESS.COM
FUNCTION VENUES<br />
CASE STUDY<br />
PHOTOS BY LAYLA MAY PHOTOGRAPHY<br />
Coton House<br />
Farm<br />
A casual wedding reception<br />
venue with bunting, Pimms<br />
and thoughtful lighting<br />
Coton House Farm is a small, working establishment rearing Aberdeen Angus<br />
cattle, sheep and hogs. It also runs a livery yard and riding school for the<br />
disabled. Situated in the picturesque village of Whittington, near Lichfield,<br />
Staffordshire, it offers a traditional, country marquee wedding reception venue<br />
catering for up to 220 guests. Owner Darren Martin talks to <strong>Open</strong> <strong>Air</strong>.
FUNCTION VENUES<br />
What made you decide to start<br />
your wedding venue business?<br />
We were visited by Princess Anne<br />
for our work with the Riding for the<br />
Disabled Association (RDA). We had<br />
set up a marquee for the occasion<br />
and it was then that we started<br />
to ask if people were interested<br />
in using it for weddings: we were<br />
inundated! That was the start of<br />
the business really. Currently we’re<br />
converting the barns into two<br />
different sized wedding venues,<br />
both with one or two acres of<br />
outside space. People love to be<br />
looking at horses, sitting on hay<br />
bales, being private.<br />
We operate in the summer. We<br />
try to avoid polluting the area<br />
with lighting: it’s all achieved very<br />
naturally so people can appreciate<br />
the countryside. We use<br />
solar lighting and low<br />
lighting LEDs, turning them<br />
on and off at salient times so it’s<br />
not continuous. For example, the<br />
mains lights are lit for safety<br />
when guests arrive or leave but<br />
turned off during the event itself. In<br />
so doing we manage the impact on<br />
our surroundings and change the<br />
social atmosphere. The last thing<br />
you want to see are lines of street<br />
and car park lighting! Do it our way<br />
and everyone can see the night sky<br />
and stars.<br />
What facilities for outdoor<br />
functions do you offer?<br />
The people who stay overnight<br />
are those attending a wedding or<br />
having a function at our venue.<br />
There are accommodation options<br />
around and about but some people<br />
want to enjoy the countryside as<br />
much as possible while they’re<br />
here. We have some enclosed fields<br />
for camping and have allowed for<br />
camping trailers and caravanettes.<br />
Of course, being a riding school,<br />
we have the necessary<br />
facilities such as<br />
toilets and showers<br />
although they’ve not<br />
been set up specifically for<br />
campers.<br />
What services do you offer?<br />
Barry Gwilt is our own experienced<br />
chef who has worked mainly<br />
in Hong Kong and America. He<br />
sources the produce from our farm<br />
or farms up to five miles away.<br />
The food chain couldn’t get much<br />
shorter! Our free range hogs,<br />
the beef and the turkey all come<br />
from our farm. The local butcher<br />
is a relative of ours so everything<br />
is done very nearby. As regards<br />
the animals, they are all kept far<br />
away from the marquee and the<br />
house itself. However, the horses<br />
roam neighbouring fields to the<br />
marquee: guests like to watch<br />
them.<br />
How did you research and source<br />
your marquee?<br />
In trying to work out which<br />
was the best structure to<br />
have I began on the<br />
internet then
FUNCTION VENUES<br />
called many companies. My choice<br />
was not the cheapest but the<br />
prettiest, the most durable and<br />
the one which provides what we<br />
need - a warm, safe area which<br />
can be adapted to different tastes.<br />
Sometimes we extend our marquee<br />
for catering and bar units. For<br />
example, we recently included the<br />
cellar look with proper taps and<br />
coolers for a ‘real’ pub experience.<br />
What are your plans for the<br />
future?<br />
We’re open for business during<br />
July and August and have about 19<br />
weddings booked for each month<br />
this year. We could be open year<br />
round, holding weddings every<br />
month. We are at a crossroads:<br />
do we want to be a permanent<br />
wedding venue or do we want to<br />
be a farm that provides a wedding<br />
facility? We’re concerned that the<br />
character of Coton House Farm<br />
would be lost if we were to make it<br />
just a venue. An accountant would<br />
say go for the wedding venue route,<br />
but farms and the countryside are<br />
about a way of life.<br />
How do you work with your<br />
customers to make their event<br />
unique?<br />
I always say to the bride and<br />
groom to be, if you’re looking for<br />
chicken and white wine sauce<br />
then you’re best off at a hotel.<br />
Here it’s like Ma and Pa Larkins’<br />
wedding (The Darling Buds of<br />
<strong>May</strong>), all bunting and Pimms and a<br />
casual atmosphere. Sometimes it’s<br />
difficult to get people inside for the<br />
speeches and cake because they<br />
simply want to sit in the sun, on the<br />
hay bales, in the fields. Fortunately,<br />
during fine weather, the marquee’s<br />
sides can be opened bringing the<br />
ADDRESS BOOK<br />
outside in. Formalities need to be<br />
run delicately with no rigid timings.<br />
This can be slightly annoying for<br />
the chef but it works for the guests.<br />
How do you publicise yourself?<br />
Facebook, that’s it. We’ve been<br />
booked out with Facebook ever<br />
since we made a page. For many<br />
service providers (cakes, tables,<br />
flowers, etc) Facebook is their sole<br />
advertising: they get far more hits<br />
on their Facebook pages than they<br />
do on their websites. As we are a<br />
unique venue and guests’ reviews<br />
have been so good we don’t need<br />
to advertise anywhere else.<br />
What challenges have you faced?<br />
Employing the right people -<br />
people that actually want to work<br />
- has been our only real challenge.<br />
A prime example is when we<br />
employed a wedding planner who<br />
was paid very well but couldn’t<br />
cope with the volume of work.<br />
Today we seem to manage it quite<br />
well ourselves. Once you have the<br />
“SOMETIMES<br />
IT’S DIFFICULT<br />
TO GET<br />
PEOPLE INSIDE<br />
FOR THE<br />
SPEECHES<br />
AND CAKE<br />
BECAUSE THEY<br />
SIMPLY WANT<br />
TO SIT IN<br />
THE SUN...”<br />
right people in the right places<br />
everything is fine. We have about<br />
40 people working for the venue<br />
now (including bar staff, catering<br />
staff and cleaners) and it’s all going<br />
well.<br />
Do you operate in any other<br />
outdoor hospitality sectors?<br />
My wife and I host about one<br />
wedding fair every season. We<br />
don’t charge for local service<br />
providers to have a stand but we<br />
do check them out first to ensure<br />
visitors meet people who provide<br />
excellence. Larger companies have<br />
wanted to exhibit too but we prefer<br />
to work with small businesses and<br />
manage things ourselves, so we can<br />
maintain standards.<br />
Do you enjoy the business and<br />
why?<br />
It’s fun! It’s hard work and can be<br />
very tasking but when you see each<br />
wedding day, that it’s different<br />
and such a success, the feeling is<br />
fabulous.<br />
MARQUEE HIRE<br />
Blithfield Events - 01543 417504<br />
www.blithfieldevents.co.uk<br />
MARQUEE MANUFACTURER<br />
Tectonics UK - 01962 736316<br />
www.tectonicsuk.co.uk<br />
DRINKS SUPPLIER<br />
Baby Bottles Ltd - 02476 361518<br />
babybottlesltd.co.uk<br />
GROUND PROTECTION<br />
Grass Mats Ltd - 0330 124 2750<br />
www.grassmats.co.uk<br />
TOILET FACILITIES<br />
Follys Luxury Toilet Hire - 01782 680630 /<br />
www.follysluxurytoilethire.co.uk<br />
and Portakabin - 0845 3565656 /<br />
www.portakabin.co.uk<br />
PROMOTIONAL MATERIAL<br />
Brown Bear Photography & Wedding<br />
Stationery - 07713 158579<br />
INSURANCE<br />
South Essex Insurance Brokers -<br />
01708 850000 / www.seib.co.uk<br />
DETAILS<br />
A. Coton House Farm, Whittington,<br />
Staffordshire<br />
T. Darren Martin 07402 712143<br />
E. farmmarquee@aol.com<br />
W. www.facebook.com/<br />
cotonhousefarmcountrymarquee<br />
WWW.OPENAIRBUSINESS.COM 15
FUNCTION VENUES<br />
Wedding<br />
<strong>Business</strong><br />
Models<br />
A lot of landowners overlook the enormous potential offered<br />
by the wedding industry, writes Isabel Smith<br />
PHOTOS BY GETTY IMAGES<br />
GONE ARE THE days when a wedding reception<br />
was simply hosted by the nearest hotel or local pub.<br />
Modern couples want something different that will<br />
wow their guests and look great in photographs –<br />
and they are prepared to pay a lot of money for the<br />
right venue. The fact is your summer gardens, rolling<br />
farmland or family home could easily be transformed<br />
to wedding heaven, and you will have the joy of<br />
hosting couples on the happiest day of their lives.<br />
However, if you’ve never worked in the wedding<br />
industry before the idea of suddenly pitching<br />
yourself as a wedding venue might seem a little<br />
intimidating. After all, you have to market yourself<br />
somehow, apply for umpteen licences and face the<br />
prospect of dealing with demanding bridezillas!<br />
The good news is that it doesn’t have to be as<br />
daunting as it first sounds. Running a wedding venue<br />
is nowhere near as difficult or scary as you might<br />
imagine. All you have to do is choose the business<br />
model that suits you best and follow a few basic<br />
rules. The trick is to make your venue work for you.<br />
Here’s my guide. ›<br />
16 WWW.OPENAIRBUSINESS.COM
VENUES<br />
MODEL ONE: DRY HIRE<br />
This is the best business model for<br />
beginners. You simply offer your space<br />
to brides and grooms and then work<br />
with a select group of external suppliers<br />
who will do all the hard work to make<br />
your venue wedding-ready. To get<br />
started, simply set up a website with<br />
some key details about your property<br />
(photos, availability and contact<br />
details). Then get in touch with your<br />
local wedding planners and marquee<br />
companies and let them know that<br />
you are in business. As time passes you<br />
will be able to update your facilities<br />
(eg. adding an outdoor power supply<br />
or water source) and you can build<br />
a preferred supplier list that your<br />
clients can use. You can then gain extra<br />
revenue by charging your suppliers a<br />
commission for each successful referral!<br />
› For: There is very little initial<br />
investment needed and you can<br />
scale up your business over time.<br />
› Against: You will need to market the<br />
business yourself and there will be<br />
a certain amount of administration<br />
work involved when it comes to<br />
scheduling, arranging site visits and<br />
drawing up contracts.<br />
MODEL TWO:<br />
DEDICATED CONTRACTS<br />
If you really don’t want to deal with<br />
multiple brides and suppliers then this<br />
option might suit better. Rather than<br />
publicly advertising your venue, you sign<br />
an exclusive contract with one of your<br />
suppliers (usually a marquee company<br />
or a caterer) and hand over all sales,<br />
marketing and operations to it. In return,<br />
it pays you per event for use of the space.<br />
› For: This is a simple, stress-free way of<br />
making money from your land on your<br />
terms.<br />
› Against: By offering a more limited<br />
service you won’t be able to charge as<br />
much. You may also deter some clients<br />
if you are unable to offer the sort of<br />
WWW.OPENAIRBUSINESS.COM 17
FUNCTION VENUES<br />
GETTY IMAGES<br />
flexibility that modern brides crave.<br />
MODEL THREE:<br />
FULL OPERATIONS<br />
In this model you will become a full-on<br />
wedding venue. You will undertake all<br />
your own marketing, sales and contract<br />
work and you will work closely with<br />
suppliers – even creating a bespoke<br />
menu and wine list with them. On the<br />
day itself you will probably need to be<br />
there to oversee everything and make<br />
sure the bride and groom are being<br />
looked after, and you may need to hire<br />
extra staff to provide the best possible<br />
level of service.<br />
› For: This model definitely offers<br />
the greatest opportunity for money<br />
making since you are managing<br />
everything yourself. As your reputation<br />
grows you can start to charge more for<br />
your services.<br />
› Against: There is a huge amount of<br />
work involved. However, you can hire<br />
an experienced consultant to guide<br />
you through this process to help avoid<br />
expensive mistakes, learn the skills you<br />
need and streamline your marketing<br />
activities.<br />
ADDITIONAL REVENUE<br />
If you are already using your venue as a<br />
wedding location there are a few things<br />
you might consider in order to further<br />
your wedding-related income.<br />
› Products and services: this can be<br />
something as small as offering table<br />
centrepieces, lanterns or fairy lights for<br />
the evening. Or it may be a big-ticket<br />
item like an ice-cream tricycle or a<br />
petting zoo for the kids.<br />
› Partnerships: if you are looking to<br />
diversify within the wedding sector<br />
you need to keep your eyes open<br />
for new networking opportunities<br />
around your area. For instance, make<br />
links with transport companies, spas,<br />
accommodation and nearby activities.<br />
These relationships allow you to go the<br />
extra mile for your guests and take a<br />
commission from referred sales.<br />
› Shoots: either for the weddings<br />
themselves or for photo-shoots within<br />
the wedding industry. This is a visual<br />
industry and people are fighting it out for<br />
great spaces where they can photograph<br />
their designs.<br />
› Alternative wedding plans: there is<br />
no such thing as a traditional wedding<br />
any more. Couples want to put their<br />
own stamp on their big day and it can<br />
really pay to be flexible and open to<br />
alternative ideas. Consider offering full<br />
weekend packages, camping facilities,<br />
festival-style receptions, a late licence for<br />
evening events or ceremony-only deals.<br />
FIVE RULES FOR SUCCESS<br />
DO YOUR RESEARCH<br />
1 This may sound obvious but it’s<br />
worth stating. The wedding industry<br />
is full of its own quirks and foibles,<br />
so take your time and get to know<br />
it before diving in. Visit a few other<br />
venues, ask plenty of questions<br />
and introduce yourself to as many<br />
suppliers as possible.<br />
BE HONEST ABOUT YOUR<br />
2 TARGET MARKET<br />
Of course, you want to attract the<br />
rich and famous but your venue may<br />
be more suited to local weddings<br />
instead. By trying to woo higher-end<br />
clients you could end up alienating<br />
your real customer base and,<br />
ultimately, go about losing money.<br />
Start small and gradually grow your<br />
business – word of mouth is the best<br />
marketing tool of all.<br />
WORK WITH YOUR COUNCIL<br />
3 No matter what sort of venue<br />
you’re running you’re going to<br />
need permission from the council.<br />
For a start, you have to have an<br />
entertainment licence, otherwise<br />
there will be no dancing late into the<br />
night! You might also need to apply<br />
for a licence to serve alcohol or for<br />
planning permission to expand your<br />
venue or change its use.<br />
GET INSURED<br />
4 Public liability insurance (for you<br />
and all your suppliers) is a must. You<br />
might also need to take out extra<br />
insurance policies to cover natural<br />
disasters (such as flooding) or power<br />
outages (which could lead to food<br />
losses or cancellations).<br />
CHOOSE YOUR SUPPLIERS<br />
5 WITH CARE<br />
No matter which business model<br />
you choose, the suppliers you work<br />
with will be the key to your success.<br />
Make sure they share your values,<br />
respect your property and sign formal<br />
contracts for every eventuality.<br />
ABOUT THE AUTHOR<br />
Isabel Smith has spent 10 years in the wedding industry as one of the UK’s top wedding planners and business consultants.<br />
Isabel’s expertise spans marketing, sales and operations. She helps new vendors launch and assists established businesses<br />
should they find their sales falling.<br />
www.isabelsmithconsulting.co.uk / www.isabelsmithweddings.co.uk<br />
18 WWW.OPENAIRBUSINESS.COM
Weather services for<br />
outdoor events<br />
Speak to a forecaster<br />
09065 77 76 75<br />
Calls cost £1.50/min plus network access charges<br />
weatherquest.co.uk<br />
@weatherquest_uk | /Weatherquest
FUNCTION VENUES<br />
GETTY IMAGES<br />
Fantastic<br />
Light it and they will come! So says Ronnie Brown<br />
PHOTOS BY BLACHERE ILLUMINATION UNLESS STATED OTHERWISE<br />
LIGHTS WORK. THEY can create<br />
a statement, an atmosphere<br />
and even safety, whether you<br />
are lighting a small venue or an<br />
entire street. Done well, lighting<br />
can completely transform a venue<br />
or an event. I usually give three<br />
examples of when and where<br />
lighting really works: Walt Disney<br />
World, Blackpool and My House.<br />
OK, I use lighting for fun but the<br />
other two use it for the return<br />
they attract so abundantly. Now<br />
these examples may be a little<br />
extreme but they show what is<br />
possible. Blackpool spends in<br />
excess of £2.2m each year and<br />
attracts 3.7m visitors during the<br />
two months of the Illuminations.<br />
That’s a lot of ‘Kiss me Quick’ hats,<br />
not to mention revenue taken<br />
for taxis, hotels, pubs and clubs,<br />
etc. As for Disney? Well, the extra<br />
photographs taken of guests in<br />
front of the Castle paid for the<br />
lighting in the first year (in excess<br />
of $1m).<br />
Now, don’t rush out and buy<br />
the Rolls Royce just yet. These<br />
attractions have a head start on<br />
most of you guys, but the concept<br />
remains the same. It is a simple<br />
strategy to take the opportunity<br />
that Christmas presents, as well as<br />
dark afternoons and evenings, and<br />
use it as a marketing tool. Build on<br />
it year-by-year, event-by-event and<br />
you too can achieve the success of<br />
a Blackpool or a Disney (albeit on<br />
a smaller scale). I would suggest<br />
that your lighting display is part of<br />
a bigger marketing plan; lights may<br />
be a good starting point but should<br />
not be the end.<br />
And lights are not just for<br />
Christmas. Some products can<br />
be used for different events. Tree<br />
lights on a summer evening create<br />
a wonderful ambience. There are<br />
also a number of lighting ‘motifs’<br />
for summer displays.<br />
You can light during the day; you<br />
just have to be aware of the big<br />
yellow thing in the sky. If the sun is<br />
in full effect it can seriously affect<br />
your lighting display’s impact so<br />
be clever about the positioning of<br />
your installation and create some<br />
darker areas for contrast.<br />
Back at my house, in the run up<br />
to Christmas one year, I planned<br />
some research into a couple of new<br />
products I had received. I wanted<br />
to see how they came out of the<br />
box, how they went up, how they<br />
lasted a Scottish winter, how they<br />
went back in the box (they never go<br />
back in the box). A day or two after<br />
GETTY IMAGES<br />
20 WWW.OPENAIRBUSINESS.COM
FUNCTION VENUES<br />
LIGHTING TERMS<br />
› LED – when compared to old<br />
style bulbs, ‘light emitting<br />
diodes’ are by far the most<br />
energy saving solution<br />
› Lumens – a measure of light<br />
output. The higher the lumen<br />
the brighter the light<br />
› Colour Temperature - a<br />
method of describing the<br />
colour characteristics of light,<br />
usually either warm (yellowish)<br />
or cool (bluish). It is measured<br />
in degrees of Kelvin (°K).<br />
› String Lights – highly versatile,<br />
strings of lights can be hung,<br />
strung, twirled or wrapped<br />
› Ropelight - a decorative<br />
lighting fixture featuring small<br />
light bulbs linked together<br />
and encased in a PVC jacket to<br />
create a string of lights<br />
› Curtain Lights – these feature<br />
“OF COURSE, THE BIGGER THE BUDGET, THE<br />
MORE YOU CAN ACHIEVE BUT CREATIVITY CAN<br />
PRODUCE FANTASTIC RESULTS WITHOUT<br />
BREAKING THE BANK.”<br />
installing them outside I noticed<br />
a car drive up to the house, then<br />
another and another, then up to<br />
25. I live in a cul-de-sac so don’t<br />
have passing traffic. Wow! That’s<br />
the power of lighting.<br />
WHAT DO YOU NEED?<br />
There are loads of lighting options<br />
from singles, strings, projections<br />
and uplights for trees/buildings to<br />
lasers, floods, festive motifs and<br />
even for underwater. Choosing the<br />
correct product for the effect you<br />
are trying to create is paramount.<br />
Some may want to call in a lighting<br />
professional to help (this can<br />
be free advice from a reputable<br />
lighting supplier).<br />
Certain basics are required, for<br />
example mains power is most<br />
a top cable from which a<br />
number of strings of lights can<br />
be hung vertically. Great for<br />
lighting buildings<br />
› Watts - in lighting, a watt is<br />
used to measure how much<br />
electrical power is used by a<br />
light fitting<br />
› Amps - the basic unit of<br />
electric current<br />
› Transformers – these can be<br />
used to alter the voltage going<br />
through a circuit to a suitable<br />
level or make lights dimmer or<br />
brighter<br />
› DMX - a system of controlling<br />
‘intelligent’ lighting fixtures<br />
and dimmers<br />
› Projection Mapping - a<br />
projection technology used to<br />
turn objects, often irregularly<br />
shaped, into a display surface<br />
(such as a building) for video<br />
projection<br />
GETTY IMAGES<br />
common although solar power,<br />
batteries or even a generator<br />
can be used. There can be much<br />
cabling involved so consideration<br />
of how this should be hidden will<br />
help create the magic.<br />
You needn’t be an expert to<br />
specify lighting but knowledge on<br />
the length of lighting strings and<br />
what power is required to light<br />
them is useful. Lighting products<br />
can be mains voltage (230/240V),<br />
low voltage (110V) or extra low<br />
voltage (12 or 24V). Low and extra<br />
low voltage products will require<br />
a transformer to suit the input<br />
voltage.<br />
LIGHTING DESIGN<br />
There may be specific rules for<br />
your area so it is always best to<br />
check with your local planning<br />
department before undertaking<br />
a large installation. As a rule of<br />
thumb, if your lights are temporary<br />
then there is no need for planning<br />
permission.<br />
What makes a beautiful<br />
installation? This is difficult to<br />
answer definitively since beauty<br />
is in the eye of the beholder. To<br />
start the design process you could<br />
involve a consultant to avoid<br />
costly mistakes and there are a<br />
number of reputable companies<br />
that would provide this service.<br />
For a smaller project or event you<br />
may want to experiment with a<br />
few strings of lights or colourwash<br />
lights.<br />
You don’t need to spend a lot<br />
of money to make an impact. Of<br />
course, the bigger the budget,<br />
the more you can achieve but<br />
creativity can produce fantastic<br />
results without breaking the bank.<br />
Neither need you buy; lighting<br />
products can be rented on a daily,<br />
weekly, monthly and yearly basis.<br />
ABOUT RONNIE BROWN<br />
“I want to sell light bulbs<br />
like my Dad,” said Steven<br />
Brown aged five. That<br />
was my son’s response<br />
to the question, ‘What<br />
do you want to do when<br />
you grow up?’ When I<br />
get asked the question,<br />
‘What do you do?’ a smile<br />
will always appear on<br />
my face. It is interesting<br />
to see people’s reaction<br />
when I say, “Christmas<br />
Lights - not the ones<br />
you have in your house,<br />
but for towns and<br />
cities, events, the odd<br />
theme park and iconic<br />
buildings.”<br />
I’ve been saying this<br />
since 1987. Of course the<br />
client list wasn’t as well<br />
known back then. But as<br />
time went on the towns<br />
and cities we worked<br />
with became some of the<br />
biggest in the UK.<br />
I was first introduced to<br />
Blachere Illumination<br />
in 1996 and became<br />
a distributor for them<br />
that same year. It was a<br />
no brainer; the product<br />
range and the quality of<br />
design and manufacture<br />
were light years ahead<br />
of any of the suppliers<br />
in the sector. In 2001<br />
Blachere bought a major<br />
share-holding in my<br />
company Wonderland<br />
Illuminations and<br />
we became Blachere<br />
Illumination UK Ltd. We<br />
supply anything from a<br />
single string of lights to<br />
a fully designed themed<br />
display and all points in<br />
between. www.blachereillumination.co.uk<br />
WWW.OPENAIRBUSINESS.COM 21
ZooLoos<br />
os’ luxury range of portable,<br />
vacuum toilets, ts<br />
showers and<br />
washrooms.<br />
Give guests the VIP (Very Important Portables) treatment. Reserve your luxury loos today.<br />
+44 (0)1258 840233 | info@zooloos.co.uk<br />
Ensure your guests<br />
have the best!!<br />
• Luxurious eco-friendly modular<br />
vacuum toilet facilities<br />
• Bespoke and stylish<br />
• Ideal for all prestigious corporate<br />
and private outdoor events<br />
• Covering the UK<br />
Tel: 0345 459 0589 • www.classicalloocompany.com • enquiries@classicalloocompany.com<br />
22 WWW.OPENAIRBUSINESS.COM
FUNCTION VENUES<br />
Party Potties<br />
Ensure your portable toilet provision is spot on with<br />
Jon Stebbings’ advice on specifying party loos<br />
PHOTOS BY: SITE EQUIP WWW.SITE-EQUIP.CO.UK<br />
WWW.OPENAIRBUSINESS.COM 23
FUNCTION VENUES<br />
Tardis-style portable toilets<br />
are a budget option<br />
PHOTOS BY: SITE EQUIP WWW.SITE-EQUIP.CO.UK<br />
AN ABSOLUTE ESSENTIAL in any<br />
outdoor event’s infrastructure is<br />
the provision of toilets. There are<br />
two main types of portable toilets<br />
for events: Tardis-style units,<br />
known as such in the industry<br />
for their resemblance to Doctor<br />
Who’s time-machine, and trailermounted<br />
units. Tardis units are<br />
the most basic portable toilet<br />
featuring a single re-circulating<br />
chemical action. They are a<br />
‘budget box,’ ideal for smaller<br />
functions. However, your guests<br />
may hold ill-conceived ideas<br />
about them as they are likely to<br />
have found one in a less than<br />
ideal condition somewhere.<br />
The other, far more glamorous<br />
option is the trailer-mounted<br />
system that can either be plugged<br />
into a water supply, use a vacuum<br />
flush (which can also refresh<br />
the air in the trailer), or be a<br />
recirculating chemical system<br />
like the Tardis unit. This type of<br />
portable toilet is much larger<br />
and contains a combination of<br />
cubicles, handbasins and urinals.<br />
Trailers range between 10 and 25<br />
feet in length, with units being<br />
supplied in many configurations<br />
of cubicles, cubicles with<br />
handbasins and urinals. They will<br />
need power, although if mains<br />
supply is not available a generator<br />
can usually be hired as part of the<br />
package.<br />
Generally speaking, trailermounted<br />
toilets start with<br />
1+1 units - one cubicle with a<br />
handbasin for women and one<br />
for men. Larger trailer-mounted<br />
units can accommodate three<br />
ladies’ cubicles and 10 urinals,<br />
or three cubicles for ladies with<br />
three cubicles and two urinals<br />
for gentlemen. It is also possible<br />
to incorporate baby change<br />
and disabled facilities. The<br />
configurations really are endless<br />
as is the scope for decoration and<br />
optional extras such as internal<br />
and external finishes, attendants,<br />
toiletries, music and even DVD<br />
players.<br />
There is, as one might expect,<br />
a wide difference in the quality of<br />
trailer-mounted units. The most<br />
basic units are to be found at<br />
festivals and less grand events,<br />
while the more top-end units<br />
are supplied to weddings and<br />
other up-market gatherings such<br />
as corporate events and as VIP<br />
facilities at festivals.<br />
CALCULATING TOILETS<br />
Public events, such as music<br />
festivals and county shows,<br />
have guidelines for calculating<br />
the number of toilets required<br />
published in the Purple Guide (a set<br />
of instructions for health, safety and<br />
welfare at public events produced<br />
by the Events Industry Forum).<br />
For a private, more intimate affair,<br />
however, you may want to be a little<br />
more generous. For example, where<br />
the Purple Guide recommends<br />
one toilet per 100 people, wedding<br />
guests will probably be happier<br />
with one cubicle per 10-25 people<br />
to avoid queueing. So, if you have<br />
a mixed group of wedding guests<br />
numbering 100, you might want to<br />
go for a trailer offering two female<br />
cubicles, one male cubicle and two<br />
urinals.<br />
Trailer-mounted units supplied<br />
with hot handwash basins can be<br />
non-mains connected as they come<br />
with fresh water supplied, which<br />
is heated either from the on-site<br />
power supply or by a generator.<br />
Portable toilet units should always<br />
be delivered to an event in a<br />
scrupulously clean condition, with<br />
the supplier operating to stringent<br />
Health and Safety and British<br />
24 WWW.OPENAIRBUSINESS.COM
FUNCTION VENUES<br />
Standard regulations.<br />
Portable toilet hire should cost<br />
around £200 for the supply of<br />
both a ladies’ and a gentlemen’s<br />
Tardis portable toilet, with prices<br />
for the hire of a trailer-mounted<br />
unit ranging from £500 to £1,000+<br />
depending on the specification<br />
and whether it has been provided<br />
by a local hire company or a larger<br />
regional/national supplier, in<br />
which case transportation charges<br />
will need to be taken into account.<br />
Many suppliers now offer themed trailer units<br />
ABOUT THE AUTHOR<br />
John Stebbings is<br />
passionate about<br />
helping people to find<br />
the very best private<br />
dining experiences at<br />
venues throughout<br />
the UK. When he isn’t<br />
assisting PAs in locating<br />
the perfect venues for<br />
their events his interests<br />
include keeping his<br />
Parson Jack Russell<br />
terrier out of mischief<br />
whilst on walks, eating<br />
with friends and family,<br />
feigning knowledge of<br />
wine, listening to music<br />
and discouraging slugs<br />
from his vegetable<br />
garden in the summer<br />
months. www.<br />
privatediningrooms.<br />
co.uk<br />
TOP 10 TIPS<br />
Decide how many guests will be attending the event to determine<br />
1 the number of units required. If in doubt, ask your supplier; most<br />
have ‘toilet calculators’.<br />
Remember that the caterers and ancillary event staff will need<br />
2 to use the loos too so add these to your calculations. For larger<br />
parties where, staff numbers are greater, it is important to supply<br />
them with their own facilities.<br />
Ensure a level site. This is an essential requirement for obvious<br />
3 reasons that would be both indelicate and unnecessary to<br />
mention!<br />
Check if the location of the venue has a power supply. If not, use<br />
4 a system that can be run from a generator and add this to the hire<br />
package. It is worth noting that Tardis-style units do not need power<br />
although you will need to light them somehow if they are to be used<br />
at night.<br />
Check if the venue’s location has a fresh water supply as this will<br />
5 inform your decision on which type of system you can use.<br />
Decide if disabled and/or baby changing units are<br />
6<br />
7<br />
necessary.<br />
Decide if an attendant is required to clean and maintain the loos.<br />
Attendants can often be supplied by the hire company for an extra<br />
charge.<br />
Determine whether an interim service will be required. For more<br />
8 than one event at the same venue, such as when a wedding is<br />
taking place on the Saturday with a further reception on the Sunday,<br />
it may well be necessary to empty and replenish the units for the next<br />
day.<br />
Decide which type of loos are required. As explained above,<br />
9 different portable toilets are more appropriate for different events<br />
and demographics.<br />
Think inventively. Many suppliers now offer ‘themed’ units<br />
10 which add a talking point and some fun, or you can get<br />
creative yourself with accessories and luxury toiletries. Alternatively,<br />
go uber-luxury and really make a feature of party toilets by<br />
positioning them inside a dedicated marquee to which you can add<br />
pendant lights, carpet, a dressing table area and full length mirrors!
FUNCTION VENUES | PRODUCT FOCUS<br />
Portable Toilets<br />
A selection of portable toilet blocks available for outdoor function venues<br />
LUXURY LOOS<br />
ZooLoos<br />
01258 840233<br />
www.zooloos.co.uk<br />
To mark the occasion in style,<br />
pamper your guests with<br />
luxury portable toilets and<br />
washrooms that are a flush<br />
above standard hire loos.<br />
With their advanced vacuum<br />
technology that purifies<br />
the air with every flush,<br />
and luxurious washrooms<br />
dressed with designer beauty<br />
products, our stylish loos are<br />
the luxurious alternative to<br />
dingy portable toilets. We<br />
also use the cleanest, most<br />
eco-friendly flushing system.<br />
We understand events occur<br />
in all styles and sizes, so<br />
naturally, our portable loos,<br />
washrooms and powder<br />
rooms can be tailor-laid.<br />
That’s not forgetting they can<br />
also be uniquely styled for<br />
your event.<br />
LUXURY TOILETS<br />
AND SHOWERS<br />
Loos For Dos<br />
0845 123 2901<br />
www.loos.co.uk<br />
A multi award winning toilet<br />
and shower hire company<br />
based in Hampshire, offering<br />
a full range of luxury and<br />
contemporary units across<br />
the South of England. All<br />
our units are finished to the<br />
highest standards. They<br />
arrive on site fully stocked<br />
with quality consumables<br />
and carefully set up by<br />
our fully trained engineer.<br />
Optional extras include<br />
mains connection of units,<br />
long term hire, generator<br />
hire, attendant services<br />
and out of hour’s delivery /<br />
collection. Our aim is simple<br />
- to bring glamour to loo and<br />
shower hire. You can expect<br />
us to be professional, friendly<br />
and fun to work with.<br />
THEMED TOILETS<br />
Site Event<br />
01256 384134<br />
www.site-equip.co.uk<br />
Site Event is a family run<br />
company established<br />
for nearly 30 years and<br />
is arguably the longest<br />
established portable toilet<br />
hirer in the UK, having<br />
imported the first ever<br />
cubicles from the US. It<br />
constantly builds upon its<br />
wealth and experience in<br />
the sector by innovating<br />
the saturated portable<br />
toilet industry. Through<br />
the production of the now<br />
famous ‘themed’ toilet<br />
trailers it has founded<br />
a sister company ‘Site<br />
Build,’ which is taking<br />
off building luxury toilet<br />
trailers across the globe.<br />
Forever progressing and<br />
innovating, Site Event<br />
is at the forefront of<br />
the industry and well<br />
respected among peers.<br />
MODU-LOO<br />
Classical Loo Company<br />
01307 818190<br />
www.classicalloocompany.com<br />
We specialise in the<br />
provision of stylish modular<br />
vacuum toilets, ideal for all<br />
high class outdoor events<br />
throughout the UK. Our<br />
innovative alternative to<br />
the usual toilet trailer is<br />
designed to be installed<br />
in any covered area and<br />
is especially suited for<br />
restrictive locations<br />
(1m wide access).<br />
Modu-loo’s eco- friendly<br />
design, minimal water<br />
requirements and nochemical<br />
use makes this<br />
the ideal choice. As a family<br />
owned business we pride<br />
ourselves on the quality of<br />
our facilities and the service<br />
and commitment we offer.<br />
We ensure outdoor event<br />
toilet provision is taken care<br />
of with the minimum of fuss<br />
but the greatest of care.<br />
26 WWW.OPENAIRBUSINESS.COM
FUNCTION VENUES | PRODUCT FOCUS<br />
LOGIC RANGE<br />
Event Washrooms<br />
0800 2800 247<br />
www.eventwashrooms.co.uk<br />
The Logic modular solution<br />
is a totally flexible toilet<br />
system that boasts both the<br />
highest standard in luxury,<br />
and an ability to be installed<br />
in places not accessible to<br />
standard trailer and modular<br />
toilet technologies. Each<br />
component is standalone<br />
making movement possible<br />
into low accessibility venues.<br />
Whether you require a single<br />
cubicle and a vanity unit for<br />
your event for 20 guests, or<br />
you’re planning a ball for<br />
5,000, we can accommodate<br />
your needs. Features include<br />
an oak exterior finish, oak<br />
and travertine interior, glass<br />
wash basins and LED lighting.<br />
Can be connected to mains<br />
drainage or use its own<br />
standalone system.<br />
TRULY MOBILE<br />
ExcLOOSive Event Hire<br />
01283 575749<br />
www.excloosive.co.uk<br />
We are a long-established,<br />
family run company that<br />
specialises in mobile toilet<br />
and portable shower hire<br />
facilities. The toilet units are<br />
completely self-contained,<br />
needing no mains connection,<br />
and can be situated almost<br />
anywhere, making them<br />
truly mobile. These units are<br />
very popular with wedding<br />
venues and really do provide<br />
a superb environment for<br />
guests. In addition to the<br />
mobile toilet units that we<br />
hire, we also offer a full range<br />
of services to help your event<br />
run smoothly, including<br />
attendants if required. Our<br />
professional and friendly<br />
service will ensure a care free<br />
day for yourself and your<br />
guests.<br />
BOUTIQUE RANGE<br />
Just Loos<br />
01962 867808<br />
www.justloos.com<br />
Our range includes luxury<br />
trailer toilets, themed<br />
luxury toilets and designer<br />
modular washrooms that<br />
can be set up in marquees.<br />
The boutique range is<br />
perfect for weddings and<br />
features a beautiful dark<br />
oak exterior plus a very<br />
modern and contemporary<br />
look on the inside. The<br />
ladies units are adorned<br />
with large pictures of<br />
Marilyn Monroe, Audrey<br />
Hepburn and Sophia<br />
Loren as well as vibrant<br />
pink doors and coloured<br />
lighting. For the gents<br />
units there is a James<br />
Bond theme with red doors<br />
and coloured lighting to<br />
complete the look. These<br />
units are self-contained,<br />
only requiring a 13amp<br />
power supply.<br />
BESPOKE & LUXURY<br />
Peagreen Manufacturing UK<br />
0800 6343 546<br />
www.peagreentoilets.co.uk<br />
Looking for something<br />
unique? We offer a<br />
completely bespoke<br />
service for your temporary<br />
facilities. If you want<br />
something extra special<br />
then we can turn your<br />
ideas into reality.<br />
Commissioned by leading<br />
blue chip companies on<br />
market leading projects.<br />
As one of the UK’s leading<br />
manufacturers of mobile<br />
temporary facilities for<br />
events of all types, we can<br />
offer you a solution that will<br />
meet your requirements.<br />
We are best known for our<br />
luxury re-circulating and<br />
vacuum toilet trailers and<br />
shower facilities. We can<br />
advise you on any build<br />
project you may have.<br />
Stylish, practical, reliable<br />
and durable.<br />
WWW.OPENAIRBUSINESS.COM 27
Glamping Pods | Outdoor Kitchens | Meeting Spaces<br />
Made from aviation grade aluminium, engineered to fly at 30,000<br />
feet and finished to the highest standards to your individual<br />
specification; Aeropods are unique and distinctive<br />
• Made from upcycled<br />
commercial airliner fuselage<br />
• Fully insulated and finished<br />
to the highest specification<br />
• Electricity and water can be<br />
installed<br />
• Options include heated floors<br />
and a wide range of finishes<br />
• Can be made to any length with<br />
a 2m standard depth<br />
• Easily transported<br />
01359 271 876 / 07774 750152<br />
www.dappr-aviation.com<br />
28 WWW.OPENAIRBUSINESS.COM
ACCOMMODATION<br />
CASE STUDY<br />
Gooseberry<br />
Field Campsite<br />
A connection with guests keeps bookings rolling in<br />
Gooseberry Field Campsite is a glamping holiday business based in Pluckley, in the<br />
heart of Kent. It is owned and run by John Mills and Kerstin Wolgast, two ageing, post-punk hippies<br />
who last year managed to finally escape from a hectic lifestyle in the City to a simpler, more relaxed<br />
way of living with chickens, farmland and open fires. John and Kerstin talk to <strong>Open</strong> <strong>Air</strong>.
ACCOMMODATION<br />
What glamping accommodation<br />
do you offer and why did you<br />
choose it?<br />
We offer canvas bell tents. Our initial<br />
idea was to have one of everything<br />
- a bell tent, a yurt, a tipi - but the<br />
market seems to be in bell tents<br />
right now; they have proved to be<br />
the most popular. The benefit of<br />
having a bell tent is that it’s like<br />
being in a beautiful, boutique hotel<br />
room, with loads of space and lovely<br />
decoration. During the day or if<br />
it’s raining they are a good place<br />
to spend time in, not like normal,<br />
cramped, damp tents. We also invite<br />
guests to bring their own bell tents<br />
and pitch up on our camp-site,<br />
something that has proved popular.<br />
Not many sites offer this option; it<br />
seems like we’re filling a niche in the<br />
market. We found that the tipi just<br />
didn’t get many bookings so we’re<br />
using it as a communal space this<br />
year.<br />
Why did you decide to start a<br />
glampsite and when did you first<br />
open?<br />
We have a smallholding providing<br />
organic produce and a healthy<br />
way of life for the family. Running<br />
a campsite merged really well with<br />
our ethos of a natural lifestyle,<br />
rearing rare breed pigs and<br />
chickens, making our own jam,<br />
cider and sausages. The key for<br />
us is that it’s a small site; we only<br />
have six units. We’re not interested<br />
“WE HAVE A<br />
SMALLHOLDING<br />
PROVIDING<br />
ORGANIC<br />
PRODUCE<br />
AND A<br />
HEALTHY WAY<br />
OF LIFE FOR<br />
THE FAMILY”<br />
in making it bigger, creating more<br />
work or more stress for ourselves.<br />
2015 was our first full year.<br />
Throughout all of the first winter we<br />
prepared the site and then opened<br />
in March. We had guests staying in<br />
March, even though it was so cold!<br />
Most brought their own bell tents;<br />
ours started to be booked more in<br />
April.<br />
How would you describe your<br />
‘style’ or unique selling point?<br />
We like to connect with our guests.<br />
We have big bonfires on Saturdays,<br />
offer communal cooking spaces on<br />
the terrace and, even if we are not<br />
actually interacting with the guests,<br />
they can see us working on the<br />
smallholding. We’re starting to get<br />
lots of return custom.<br />
How did you research the<br />
business?<br />
We carried out detailed research<br />
into booking websites, such<br />
as CoolCamping and PitchUp.<br />
Kerstin is experienced in sales and<br />
marketing so she could delve deep<br />
into the website analytics and that<br />
has really paid dividends.<br />
Tell us about your location<br />
and site<br />
We’re near to Ashford International<br />
rail connections and have close<br />
driving links to the M25 and the<br />
M20; London is only about 90<br />
minutes away. Having said that,<br />
when you turn off those roads, we<br />
are very much in the countryside.<br />
We’re close to the coast and<br />
seaside towns such as Whitstable,<br />
Hythe and Folkestone too. We’re<br />
very convenient for those living in<br />
the South East. Gooseberry Field<br />
offers quiet solitude close by, not<br />
an eight hour drive to Scotland<br />
to find peace and quiet. Through<br />
personal experience we were sick<br />
of campsites with cold showers and<br />
dirty toilets. We wanted to build<br />
big, beautiful facilities; a nice place<br />
to be.<br />
What challenges did you face<br />
regarding planning?<br />
We started off sticking to the 28<br />
days permitted development rules.<br />
30 WWW.OPENAIRBUSINESS.COM
ACCOMMODATION<br />
Now, after our first season, and with<br />
the support of council planners,<br />
we’re in the process of becoming<br />
a full time summer campsite. My<br />
advice to other businesses is to<br />
start slowly, to try one thing at a<br />
time, to stay within the planning<br />
boundaries, and to ask advice from<br />
anyone you can. We’ve found that<br />
small business developers and the<br />
council’s advisors and officers are<br />
very easy to work with. Since we are<br />
small and simply adding tents to a<br />
working agricultural smallholding<br />
it’s easier for everyone to handle.<br />
ADDRESS BOOK<br />
How do you publicise yourself?<br />
To a large extent we rely on<br />
Facebook, Twitter and Instagram,<br />
and recommendations from last<br />
summer’s guests have been really<br />
helpful. We are already 20% full for<br />
this summer. Campsite booking<br />
websites take a commission<br />
and we question whether this is<br />
affordable for a site such as ours,<br />
operating on small revenues. If the<br />
booking website is asking for 10-<br />
15% of the cost that’s a large slice<br />
of our profit.<br />
How did you choose your interior<br />
decoration?<br />
Much of it was stuff we had<br />
already; we’ve bought quite a<br />
few rustic items over the years<br />
on our travels to Namibia and<br />
Sweden and we have started using<br />
those for the campsite. Then we<br />
searched the internet for what<br />
was practical and good value. We<br />
wanted each tent to be individual<br />
so that guests could book a certain<br />
style; each of the six are equally<br />
popular. We’ve used nearly every<br />
known bell tent available in the<br />
UK however we are just now<br />
negotiating a sole supplier. We<br />
designed and built the BBQ/pizza<br />
oven using second hand bricks<br />
from a friend. Again, we designed<br />
and built the washroom and WC<br />
facilities.<br />
What challenges have you faced?<br />
To be honest the whole process<br />
has been fun although our first<br />
season was a steep learning<br />
curve. For example, how best to<br />
clean all the tents on handover<br />
days initially proved a headache.<br />
We’ve now tweaked our hours<br />
and management to better<br />
suit what is required and make<br />
everything more efficient. We’re<br />
both experienced in running our<br />
own businesses so this is not our<br />
first set-up and that makes a world<br />
of difference. We don’t have any<br />
fear in creating new products, of<br />
selling or marketing. We knew<br />
what we wanted in terms of<br />
natural environment and convivial<br />
atmosphere. We just got on with it.<br />
Do you enjoy the business and<br />
why?<br />
Yes, very much. It’s a pleasure to<br />
work seasonally. We look forward<br />
to opening in April and then to<br />
closing in October when we can<br />
enjoy free time, a chance to do<br />
some travelling and, of course,<br />
some sales for the business. It’s a<br />
great lifestyle.<br />
What’s your advice to those<br />
entering the industry?<br />
Just go for it! That’s really the best<br />
way. You could talk about it forever<br />
but you’ve just got to go for it.<br />
BELL TENTS<br />
SoulPad - 0800 3899 193<br />
www.soulpad.co.uk<br />
TIPI<br />
Hummingbird Tipis - 07889 288 982<br />
www.hummingbird-tipis.com<br />
WEBSITE<br />
1&1 - www.1and1.co.uk<br />
BOOKINGS<br />
Anytime Booking - 01326 574660<br />
www.anytimebooking.co.uk<br />
ADVERTISING<br />
CoolCamping - www.coolcamping.co.uk<br />
<strong>Air</strong>bnb - www.airbnb.co.uk<br />
INTERIORS<br />
Boutique Camping - 020 3394 2986<br />
www.boutiquecamping.com<br />
Second Nature -<br />
www.secondnatureonline.co.uk<br />
HOT TUB<br />
HotTubSauna - 020 3514 3896<br />
www.hottubsauna.co.uk<br />
FIREPITS<br />
Lloyd & Co Blacksmiths – 07966 728 966<br />
www.lloydblacksmiths.com<br />
HAMPERS<br />
Pluckley Farm Shop -<br />
01233 840400<br />
www.pluckleyfarmshop.co.uk<br />
DETAILS<br />
A: Gooseberry Field, Pluckley, Kent<br />
T: Kerstin Wolgast 07788 237 588<br />
W: www.gooseberryfieldcampsite.com<br />
E: info@gooseberryfieldcampsite.com<br />
WWW.OPENAIRBUSINESS.COM 31
ACCOMMODATION<br />
Your Planning Plan<br />
Richard Goodwin, rural surveyor for the Country Land and <strong>Business</strong> Association’s<br />
(CLA) Midlands region, discusses planning for those seeking to enter the exciting<br />
and potentially rewarding world of glamping<br />
FAR FROM THE holiday experience<br />
of soggy sleeping bags, cramped<br />
tents and communal facilities,<br />
glamping is all about providing<br />
outstanding accommodation –<br />
ranging from shepherds’ huts and<br />
gypsy wagons to opulent yurts and<br />
geodesic domes – in spectacular<br />
locations. Glamping is a great way of<br />
diversifying to yield a good income<br />
from land and can bring relatively<br />
fast returns on investment. So it’s no<br />
surprise that many landowners are<br />
choosing to maximise the potential<br />
of their property by creating sites to<br />
host would-be glampers.<br />
So, you’re considering the<br />
glamping route but where to start?<br />
Your location, and the way in which<br />
it impacts on your potential site,<br />
is as pertinent to the final decision<br />
as the accommodation, facilities<br />
and services you aim to provide.<br />
Access to and from, proximity<br />
to attractions and local shops,<br />
even the opinions of neighbours,<br />
all are vital when evaluating<br />
the suitability of your site. Then<br />
there are the practicalities: the<br />
availability of utilities (water and<br />
sewage, gas, electricity, internet<br />
connectivity); business rates; the<br />
expected occupation and operation<br />
periods; the choice of permanent<br />
or temporary structures; Health &<br />
Safety regulations; and, not least,<br />
whether planning permission is<br />
required.<br />
Where should you be looking for<br />
information regarding the need, or<br />
otherwise, for planning permission?<br />
For starters, a little legwork is<br />
required in investigating the type<br />
and location of existing tourist<br />
accommodation. The discovery<br />
of nearby glamping facilities may<br />
initially quell your aspirations but<br />
will certainly provide precedent<br />
evidence for a planning application.<br />
Your second port of call will be the<br />
Local Plan Policy which sets out the<br />
strategic priorities for development<br />
of an area and gives guidance on<br />
what will and won’t be permitted.<br />
Paramount to planning<br />
permission is National Designation.<br />
Certain areas of countryside can be<br />
‘designated’ which means they have<br />
special status as protected areas<br />
due to their natural and cultural<br />
importance. There are restrictions<br />
on activities and developments<br />
that might affect a designated or<br />
protected area, eg. building new<br />
houses or roads. If protected area<br />
restrictions apply you might need<br />
to do certain things such as: obtain<br />
permission from the local council<br />
and Natural England; carry out an<br />
ecological survey; and, carry out an<br />
Environmental Impact Assessment.<br />
DO YOU NEED PERMISSION?<br />
So, do you need planning<br />
permission? The key issue is to<br />
decide whether a temporary<br />
structure constitutes ‘development’<br />
in which case planning permission<br />
is required. A development can be<br />
either a ‘building or engineering<br />
operation’ or a ‘material change in<br />
the use of land.’ However, in some<br />
cases in which planning permission<br />
is required it is deemed already to<br />
have been granted, under a General<br />
Permitted Development Order. In<br />
these permitted development cases<br />
no application is needed.<br />
What constitutes ‘building and<br />
engineering operations’? Each case<br />
will turn on its individual merits<br />
but courts, in judging whether<br />
something amounts to a ‘building<br />
operation’, have consistently<br />
looked at three main factors:<br />
size; permanence; and, physical<br />
attachment. This approach was<br />
endorsed by the Court of Appeal in<br />
32 WWW.OPENAIRBUSINESS.COM
ACCOMMODATION<br />
a case that concerned the erection<br />
of a large 40x17m marquee within<br />
the grounds of a hotel. The Court<br />
held that the marquee, which was<br />
erected on the lawn “...every year<br />
for a period of eight months was,<br />
due to its ample dimensions, its<br />
permanent rather than fleeting<br />
character and the secure nature<br />
of its anchorage, to be regarded<br />
as a building operation. The<br />
annual removal of the marquee<br />
did not deprive it of the quality of<br />
permanence. Permanence did not<br />
necessarily connote that the state<br />
of affairs was to continue forever or<br />
indefinitely.”<br />
The same tests were applied<br />
in the High Court where it was<br />
held that poly tunnels covering a<br />
total area of 30-40ha, in place for<br />
up to seven months of the year<br />
and attached to the ground with<br />
metal hoops, did involve a building<br />
operation. It seems clear that the<br />
erection of a large marquee, or<br />
any such substantial structure,<br />
for several months of the year is a<br />
building operation and is, therefore,<br />
development requiring planning<br />
permission.<br />
However, a structure which is<br />
smaller, less permanent, and/or<br />
not substantially attached may not<br />
constitute a building operation. It<br />
will depend on the individual facts<br />
of each case. Three months could<br />
be enough to create ‘permanence’<br />
if the structures are very large but a<br />
small- or medium-sized structure, in<br />
place for a few months and held in<br />
place by weight rather than fixings,<br />
may not. Any significant ground<br />
preparation works for a temporary<br />
structure could in themselves<br />
constitute a building or engineering<br />
operation requiring planning<br />
permission.<br />
In addition, development can<br />
consist of a material change in<br />
the use of the land. Even where<br />
a temporary structure is not a<br />
building operation, planning<br />
permission would be needed if its<br />
use amounted to a material change<br />
of use. For example, a marquee for<br />
one or two private parties in the<br />
garden of a house should not be a<br />
change of use because such parties<br />
are incidental to the enjoyment of<br />
houses and their gardens. However,<br />
a marquee regularly hired out<br />
commercially for a number of<br />
parties, or used for retail purposes,<br />
probably would amount to a<br />
material change of use because<br />
these are essentially a business use.<br />
Conversely, a hotel using a marquee<br />
for parties would probably not<br />
involve a material change of use.<br />
YOUR APPLICATION<br />
If you do need planning permission,<br />
when submitting your application<br />
it will help to include details of<br />
the economic benefits, in terms of<br />
income to the area, employment<br />
and potential benefits to other local<br />
businesses.<br />
Planning application fees vary<br />
widely depending on the size of<br />
the proposed operation and the<br />
works required. As an example, to<br />
change the use of a piece of land to<br />
tourism would attract a fee of £385<br />
per 0.1 hectare. Your local planning<br />
authority can provide an accurate<br />
figure, and the Planning Portal has<br />
a full list of fees.<br />
After submission the local<br />
authority will publicise the<br />
planning application to members<br />
of the public and consultees, such<br />
as the local parish council, the<br />
Environment Agency, tourist boards<br />
and any agencies responsible for<br />
designated areas. After receiving<br />
these responses and comments<br />
the authority will then produce a<br />
summary of the application along<br />
with its decision to approve or<br />
refuse it.<br />
JOLLY DAYS GLAMPING, YORK<br />
“ANY<br />
SIGNIFICANT<br />
GROUND<br />
PREPARATION<br />
WORKS FOR A<br />
TEMPORARY<br />
STRUCTURE<br />
COULD IN<br />
THEMSELVES<br />
CONSTITUTE<br />
A ‘BUILDING<br />
OR<br />
ENGINEERING<br />
OPERATION’<br />
REQUIRING<br />
PLANNING<br />
PERMISSION”<br />
WHEN MIGHT PLANNING<br />
PERMISSION NOT BE REQUIRED?<br />
If the land is to be used for a<br />
limited time period and the activity<br />
will have minimal impact upon<br />
the area, it is possible planning<br />
permission and licences would not<br />
be required. Scenarios in such cases<br />
would be: tent pitches for no more<br />
than 28 days of camping within the<br />
year; a single caravan on a piece of<br />
land for no more than two nights,<br />
up to 28 days a year; more than<br />
three caravans on a piece of land<br />
over five acres for no more than<br />
28 days; and, if the site is occupied<br />
and supervised by an exempted<br />
organisation such as the Camping<br />
and Caravanning Club.<br />
WHEN MIGHT A SITE LICENCE BE<br />
REQUIRED?<br />
A caravan site is defined as any land<br />
on which a caravan is stationed for<br />
human habitation together with<br />
land used in association. Subject<br />
to permitted development rights,<br />
a caravan site, therefore, requires<br />
both planning permission and a<br />
site licence before it can operate.<br />
A site licence has to be applied for<br />
separately, following the granting<br />
of planning permission. While<br />
planning permission attaches to the<br />
land, the site licence is held by the<br />
occupier and is non-transferable<br />
without the prior consent of the<br />
local authority. Licence conditions<br />
are likely to cover the following<br />
issues: boundaries; spacing<br />
between caravans; roads, gates<br />
and footpaths; hard standings;<br />
fire fighting appliances; storage of<br />
LPG; electrical installations; water<br />
supply; drainage and sanitation;<br />
refuse disposal; parking; recreation<br />
space; notices, etc.<br />
WHAT IF MY SITE IS IN A<br />
DESIGNATED AREA?<br />
A glamping site may be permitted<br />
in a designated area (Green Belts,<br />
Sites of Special Scientific Interest,<br />
Areas of Outstanding Beauty,<br />
National Parks, etc) in exceptional<br />
circumstances. Proposals in these<br />
areas may require higher standards<br />
of design, layout and landscaping<br />
and preference may be given<br />
to small sites over large sites.<br />
So, pre-application discussions<br />
with the local planning authority<br />
are encouraged to resolve any<br />
potentially contentious issues.<br />
If planning permission or a ›<br />
WWW.OPENAIRBUSINESS.COM 33
ACCOMMODATION<br />
Certificate of Lawfulness for an<br />
Existing Use (CLEU) has been<br />
issued, a site licence must be<br />
issued.<br />
WHAT ARE THE OPTIONS IF MY<br />
SITE IS DESIGNATED A ‘CERTIFIED’<br />
SITE?<br />
If your land is approved by an<br />
exempted organisation it is<br />
possible planning permission and<br />
licences would not be required.<br />
For example, the Camping and<br />
Caravanning Club holds exemptions<br />
from Natural England which allows<br />
it to certify small caravan and<br />
campsites for use by club members.<br />
Once certified you would be able to:<br />
accommodate up to five caravans<br />
or motorhomes and 10 tents at any<br />
one time including glamping pods;<br />
be open all year round if you wish,<br />
or you can specify your opening<br />
months; and, keep all of the site<br />
fees. Certification can be for full<br />
sites (caravans, motorhomes and<br />
tents/pods), caravan only sites and<br />
also tent only sites (also suitable<br />
for sites where access is particularly<br />
poor). However, whether the<br />
member is camping in a tent,<br />
caravan, motor caravan or trailer<br />
tent, they may only camp on your<br />
site for a maximum of 28 days at a<br />
time.<br />
If you are not next door to<br />
a licensed site, there’s a good<br />
chance you would qualify. You will<br />
need at least half an acre of fairly<br />
level land and safe access and<br />
egress from the site. A certified<br />
site officer will assess this for you<br />
but the assessment is based on<br />
approximately 100m of clear view<br />
in either direction. It doesn’t matter<br />
if you have a narrow or single<br />
track lane either, provided there is<br />
good visibility and enough passing<br />
places. The facilities you will need<br />
to provide before a certificate is<br />
issued are: a drinking water tap; a<br />
rinsing water tap (for swilling out<br />
toilet cassettes); dry waste disposal<br />
(something as simple as a bin that<br />
can be emptied regularly); and, a<br />
chemical disposal point.<br />
WHAT IS THE CERTIFICATE OF<br />
LAWFULNESS OF EXISTING USE<br />
OR DEVELOPMENT (CLEUD)?<br />
If you have already erected<br />
temporary structures without<br />
planning permission you can seek a<br />
CLEUD under s191 of the 1990 Act.<br />
After four years (for ‘operational<br />
development’) and 10 years (for<br />
‘material changes of use’) a CLEUD<br />
must be granted automatically,<br />
even if the activity was not legal.<br />
In some cases this may be a better<br />
starting point than a planning<br />
application, which the LPA of<br />
course has discretion to refuse. The<br />
application of this rule to temporary<br />
structures can be uncertain but<br />
the CLA is aware of cases in which<br />
CLEUDs have confirmed the<br />
legitimacy of temporary structures<br />
and uses over a wide area of land.<br />
USEFUL CONTACTS<br />
THE COUNTRY LAND AND BUSINESS<br />
ASSOCIATION (CLA)<br />
www.cla.org.uk<br />
CAMPING AND CARAVANNING CLUB<br />
www.campingandcaravanningclub.co.uk<br />
PLANNING LAW<br />
1. Town and Country Planning<br />
Act 1990: this contains the<br />
legal provisions for planning<br />
as a whole including the use<br />
and changes of use of land and<br />
buildings. www.legislation.gov.<br />
uk/ukpga/1990/8/contents<br />
2. The Caravans and Control<br />
of Development Act 1960: this<br />
sets out the requirements for<br />
the system of licensing caravan<br />
sites by local authorities (on<br />
which some of the planning<br />
requirements are based). www.<br />
legislation.gov.uk/ukpga/<br />
Eliz2/8-9/62/contents<br />
3. The Caravans Sites Act 1968:<br />
this Act amended the definition<br />
of caravan contained in the<br />
1960 Act. www.legislation.gov.<br />
uk/ukpga/1968/52/contents<br />
4. Town and Country<br />
Planning (General Permitted<br />
Development) (England) Order<br />
2015 (GPDO 2015): Part 5<br />
Caravan sites and recreational<br />
campsites. www.legislation.<br />
gov.uk/uksi/2015/596/<br />
contents/made<br />
It is important to note that the<br />
local planning authority can take<br />
enforcement action if there is a<br />
breach in planning law. In such cases<br />
it is possible to apply for retrospective<br />
planning permission and, if this is<br />
denied, appeals may be made to the<br />
planning inspectorate.<br />
A well constructed, accurate<br />
planning application will make the<br />
whole process easier, and I would<br />
strongly recommend taking advice<br />
before submitting your application.<br />
As well as talking it through with a<br />
membership organisation such as<br />
the CLA, you will find most planning<br />
officers happy to advise you on the<br />
best way to proceed before you<br />
commit time and money on your<br />
application.<br />
ABOUT THE AUTHOR<br />
A qualified chartered<br />
surveyor with<br />
considerable<br />
experience of<br />
diversification in<br />
rural areas, Richard<br />
Goodwin MRICS<br />
advises CLA members<br />
on all aspects of<br />
land management.<br />
A farmer’s son, he<br />
graduated from<br />
Harper Adams<br />
University with a<br />
degree in Rural<br />
Enterprise and Land<br />
Management before<br />
qualifying as a<br />
Member of the Royal<br />
Institution of Chartered<br />
Surveyors.<br />
ABOUT THE CLA<br />
An independent and<br />
authoritative source<br />
of advice for owners of<br />
agricultural and rural<br />
land, no matter how<br />
much or how little,<br />
The Country Land and<br />
<strong>Business</strong> Association<br />
(CLA) brings a century<br />
of experience to<br />
members considering<br />
diversifying their core<br />
business to benefit<br />
from new market<br />
opportunities such<br />
as glamping. The<br />
CLA is best placed to<br />
advise on planning<br />
law as well as guiding<br />
members through<br />
the maze of current<br />
funding opportunities.<br />
www.cla.org.uk<br />
PROTECTED AREAS<br />
www.gov.uk/check-your-business-protected-area<br />
LAWFUL DEVELOPMENT<br />
www.planningportal.gov.uk/permission/next/<br />
lawfuldevelopmentcertificate<br />
34 WWW.OPENAIRBUSINESS.COM
PERMITTED DEVELOPMENT<br />
NEWAND AMENDED<br />
PROVISIONS FOR <strong>2016</strong><br />
Thelatest tranche of newprovisions and amendments to the Town and Country(General Permitted<br />
Development (England) Order 2015 (GPDO) increases the scope of permitted development further with the<br />
following nowinplace:-<br />
CLASS O–OFFICES TO DWELLING HOUSES<br />
(amended to allowdevelopmentonorbefore30<strong>May</strong> 2019.)<br />
CLASS P–STORAGE OR DISTRIBUTION CENTRE TO DWELLING HOUSES<br />
CLASS PA –LIGHT INDUSTRIAL USE TO DWELLING HOUSES (newprovision).<br />
CLASS Q–AGRICULTURAL BUILDINGS TO DWELLING HOUSES<br />
CLASS R–AGRICULTURAL BUILDINGS TO FLEXIBLE COMMERCIAL USE<br />
All of the above provisions aresubjecttovarious restrictions and prior approval of the Local Planning Authority.<br />
Acorus can undertakeanassessment of your building/s,identify possible uses and their suitabilityfor<br />
conversion and howtoachieve this development through the planning system.<br />
BEFORE<br />
AFTER
ACCOMMODATION<br />
THE DANDELION HIDEAWAY: WWW.THEDANDELIONHIDEAWAY.CO.UK<br />
Stamp of<br />
The new Glamping Scheme from VisitEngland is the<br />
first independent accreditation of Glamping industry<br />
standards in the UK<br />
KNEPP WILDLAND SAFARIS: WWW.KNEPPSAFARIS.CO.UK
ACCOMMODATION<br />
CLASSIC COTTAGES: WWW.CLASSIC.CO.UK<br />
AS ENGLAND’S NATIONAL tourist<br />
board, VisitEngland provides<br />
accreditation for over 25,000<br />
businesses, including 24,000<br />
accommodation providers, in the<br />
leisure and tourism industries.<br />
Assessors visit premises,<br />
sometimes staying overnight,<br />
and grade them against a set of<br />
standards drawn up to represent<br />
best practice in all aspects of guest<br />
experience.<br />
VisitEngland has a vital role<br />
in improving quality standards<br />
in UK tourism. Through its<br />
accreditation schemes it aims<br />
to drive up standards and help<br />
operators develop their product<br />
in line with what visitors want<br />
by benchmarking (eg. what<br />
is luxury?) and celebrating<br />
excellence by awarding accolades<br />
to outstanding businesses. The<br />
assessors also give advice on<br />
legislation, and a range of business<br />
support including how to improve<br />
and respond to online customer<br />
reviews.<br />
VisitEngland set up an<br />
Alternative Accommodation<br />
scheme over six years ago. At this<br />
time the glamping sector was less<br />
well defined and a refresh of this<br />
scheme was needed to reflect the<br />
massive changes in the industry<br />
and the high standards being<br />
achieved by many operators. As<br />
a consequence the criteria for<br />
their assessment changed. So in<br />
2015 the scheme was looked at<br />
again and amended to reflect the<br />
changes in a rapidly expanding<br />
market. Scoring was introduced,<br />
with an overall score of 60%<br />
required to be awarded the<br />
accreditation and although no<br />
stars are awarded, those operating<br />
at the ‘top end’ can aspire to the<br />
new VisitEngland Gold Award.<br />
The new Glamping Scheme<br />
was launched in March <strong>2016</strong> and<br />
a comprehensive Standards Book<br />
has been produced, which sets out<br />
the criteria for accreditation.<br />
DEFINING GLAMPING<br />
Glamping can be many things,<br />
and as such expectations from<br />
accommodation can vary<br />
enormously from one visitor to<br />
another. One person’s ‘vintage,<br />
upcycled, quirky romance’ is<br />
another person’s ‘roughing it<br />
without any mod cons.’ Some<br />
visitors will expect electric points<br />
and heated toilet facilities,<br />
whereas another might be<br />
disappointed if they aren’t<br />
totally ‘back to nature’ using a<br />
composting toilet in the middle<br />
of the woods. In an industry<br />
with such scope, the Glamping<br />
Scheme asks providers to look<br />
at everything, starting with their<br />
online marketing to ensure the<br />
description of the site and the<br />
accommodation do not mislead or<br />
over-promise.<br />
Assessors will look at websites<br />
to ascertain if the information<br />
given is clear and accurately<br />
reflects the experience on offer.<br />
They will also check that guests<br />
are fully informed of everything<br />
that could impact on their stay. For<br />
instance, are the logs for heating<br />
“THE NEW<br />
GLAMPING<br />
SCHEME WAS<br />
LAUNCHED IN<br />
MARCH <strong>2016</strong><br />
AND NOW<br />
INCLUDES<br />
CRITERIA<br />
THAT<br />
GLAMPSITES<br />
ARE GRADED<br />
AGAINST”<br />
and cooking provided free? If not,<br />
how much will they cost? Will it be<br />
cold at night? Will guests need to<br />
bring wellies if it rains? Is the toilet<br />
far from the accommodation?<br />
What if they need to get up in the<br />
night? Is the nearest shop/pub<br />
within walking distance?<br />
These sit alongside the more<br />
standard requirements in terms<br />
of key considerations of health<br />
and safety issues, public liability<br />
insurance, cancellation policies,<br />
etc.<br />
WHAT DOES AN<br />
ASSESSMENT INVOLVE?<br />
To become accredited under the<br />
Glamping Scheme, providers<br />
are visited once a year by a<br />
professional assessor from Quality<br />
In Tourism. They start by reviewing<br />
online marketing material for<br />
the businesses and will then<br />
either pre-book or make an<br />
unannounced day visit.<br />
THE DANDELION HIDEAWAY: WWW.THEDANDELIONHIDEAWAY.CO.UK<br />
WWW.OPENAIRBUSINESS.COM 37
ACCOMMODATION<br />
KNEPP WILDLAND SAFARIS: WWW.KNEPPSAFARIS.CO.UK<br />
They will conduct the<br />
assessment by scoring all key<br />
areas against a set of criteria<br />
including washing facilities.<br />
They will present a copy of the<br />
Pink Book, a VisitEngland advice<br />
guide on things like cancellation<br />
policies etc, and provide a<br />
written report after the visit<br />
with the score, summary and<br />
verbal feedback. Assessors will<br />
look carefully at a glampsite’s<br />
location, its accommodation and<br />
the standard of customer service.<br />
The assessment is objective and<br />
will take into account unique<br />
aspects of the business and<br />
score it in this context. The aim<br />
of the assessment is to provide<br />
feedback, share best practice and<br />
raise standards without taking<br />
away any of the character, style<br />
or uniqueness of the business.<br />
If the site achieves a score<br />
of over 60% then VisitEngland<br />
accreditation will be awarded.<br />
There is also an opportunity for<br />
a Gold Standard accolade for<br />
sites offering top quality facilities<br />
and experiences. The assessor<br />
will also provide a full debrief<br />
and accompanied walk-round if<br />
requested.<br />
ABOUT THE AUTHOR<br />
Pam Foden is the<br />
Head of Industry<br />
Development for Visit<br />
England, England’s<br />
national tourist board.<br />
Accommodation<br />
is accredited for<br />
Visit England by<br />
an independent<br />
assessment service,<br />
Quality In Tourism.<br />
Please visit www.<br />
qualityintourism.<br />
com or call 0845 300<br />
6996 for a free guide<br />
on the Glamping<br />
Scheme, and hints and<br />
tips to help you get<br />
accredited.<br />
WHY JOIN<br />
VISITENGLAND?<br />
› Market your business using<br />
the VisitEngland marque<br />
› Tell your customers that<br />
you have been checked by<br />
a national tourist board<br />
› Work towards a Gold<br />
Award accolade<br />
› Benefit from hints and tips<br />
from assessors<br />
› Make use of advice on<br />
legislation and marketing<br />
trends<br />
During the assessment<br />
visit, an assessor will<br />
make quality judgements<br />
across all aspects of the<br />
customer-facing business<br />
and will award a score<br />
from 0-5 for each element.<br />
0 = unacceptable<br />
1 = poor<br />
2 = disappointing<br />
3 = good<br />
4 = very good<br />
5 = excellent<br />
Marks awarded (out of 5)<br />
INFORMATION & ARRIVAL<br />
Pre-arrival information 4<br />
Arrival information 4<br />
Extra touches on arrival 5<br />
EXTERIOR<br />
Exterior look and condition of the unit 4<br />
Grounds and setting 5<br />
BEDS<br />
Quality and condition of beds 4<br />
Quality and condition of bedding<br />
and bed linen if provided 4<br />
BATHROOMS<br />
Quality and condition of shower room/ bathrooms 4<br />
Quality and condition of WCs - if separate 3<br />
KITCHEN<br />
Quality and condition of all cooking equipment 4<br />
Quality and condition of all crockery, cutlery, glassware 4<br />
LIVING SPACE<br />
Quality comfort and ease of use 5<br />
LIGHTING & HEATING<br />
All interior and exterior areas 4<br />
HOUSEKEEPING & CLEANLINESS<br />
Grounds & gardens 5<br />
General accommodation 5<br />
Shower room/bathrooms 5<br />
Toilets (if separate) 4<br />
Kitchen/cooking areas 5<br />
TOTAL SCORE 78/90<br />
% SCORE 87%<br />
PASS YES/NO Yes<br />
GOLD AWARD YES/NO Yes<br />
At the end of the visit the assessor can<br />
calculate a percentage score for the site and for any individual<br />
accommodation that might be eligible for an award. In order to<br />
achieve a VisitEngland Accreditation, the overall percentage score<br />
has to reach 60% or above. To be eligible for a Gold Award the<br />
percentage score needs to be a minimum of 80%.<br />
38 WWW.OPENAIRBUSINESS.COM
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WWW.OPENAIRMAG.COM 39
ACCOMMODATION<br />
SPECIAL FEATURE: TENTS<br />
Under<br />
Canvas<br />
A breakdown of canvas glamping options with Tim Rees of Quality<br />
Unearthed, an agency specialising in quirky holiday accommodation<br />
PHOTOS SUPPLIED BY QUALITY UNEARTHED UNLESS SPECIFIED OTHERWISE<br />
GLAMPING IS A somewhat curious term<br />
derived from ‘glamorous’ and ‘camping’<br />
and doesn’t really do justice to this<br />
popular leisure activity. Glamping is about<br />
facilitating time spent within nature’s stimuli<br />
while in sheltered comfort, which often<br />
comes in the form of unusual construction.<br />
There’s certainly a distinct difference<br />
between one’s awareness of the weather<br />
while sitting in a canvas structure compared<br />
to a more traditional brick built building.<br />
Listening to rain pitter-patter on the roof,<br />
as a log burner roars away, is a fantastic<br />
sensation.<br />
In the last two to three years there’s been<br />
increased interest in setting up glamping<br />
sites. Higher demand for offbeat locations<br />
has gone hand in hand with an increased<br />
provision of unconventional structures.<br />
Interestingly, as more have entered the<br />
glamping market, we’re seeing a growing<br />
polarisation in standards. Increasing<br />
numbers of sites are appealing to the mass<br />
market by placing multiple, relatively cheap<br />
glamping units within a small space. Equally,<br />
increasing numbers of sites are working<br />
towards top end, five star luxury with high<br />
levels of privacy and servicing, and a price<br />
tag to match.<br />
One key change is the way guests look for<br />
glamping holidays. Five years ago Google<br />
search phrases tended to be very short–tail<br />
or generic such as ‘glamping UK’, ‘yurts<br />
UK’, ‘tipi holidays England’ or ‘tree house<br />
holidays’. Notice how the searcher is not<br />
driven by the location but rather the abode<br />
type itself. Now we are seeing more specific<br />
phrases such as ‘yurts in Devon’, ‘tree houses<br />
near London’, ‘glamping on Gower’ and<br />
‘safari tents New Forest’: the searcher’s<br />
confidence in finding something more<br />
specific has grown. This means operators<br />
are no longer able to rely on a cool structure<br />
in the middle of nowhere. If your location<br />
isn’t already a place people want to travel<br />
to you’ll have to work that much harder to<br />
entice them with an even cooler place to<br />
stay.<br />
In this article I’m taking a look at some<br />
of the more obvious canvas glamping<br />
options, with a few wild cards thrown in.<br />
Note that although glampsites are now<br />
also making use of more permanent pod or<br />
lodge type structures, canvas structures are<br />
not to be written off. They are an excellent,<br />
affordable way for landowners to enter the<br />
luxury, outdoor accommodation industry.<br />
Your choice of the following will depend<br />
on location, budget and inspiration. The<br />
key aspects I will consider today are the<br />
price, maintenance and infrastructure<br />
requirements, seasonality and what to look<br />
for from a good supplier.<br />
GOOSEBERRY FIELDS CAMPSITE<br />
40 WWW.OPENAIRBUSINESS.COM
ACCOMMODATION<br />
BELL TENTS<br />
You’re more than likely to have seen bell tents<br />
at festivals. These are very simple structures<br />
consisting of a canvas (shaped loosely like<br />
a tipi) and a central pole. Guy ropes pull<br />
the canvas out from the centre creating<br />
a moderate living space. The height is<br />
established by the central pole. Sizes<br />
are given as the diameter of the tent and<br />
range from about 3-6m. In my opinion<br />
bell tents are a short-term addition to other<br />
existing structures as they tend only to be<br />
suitable for the summer months.<br />
Seasonality: Late Spring to early Autumn<br />
Maintenance: Cleaned and dry stored when not<br />
in use<br />
Price: £400-£900 for a 5m bell tent<br />
What to look for: Quality of canvas, canvas<br />
treatment (anti-mould, water repellent, UV stable,<br />
etc), a sewn in ground sheet with quality stitching,<br />
good zip quality and air vents (these tents can get<br />
hot on a summer’s morning)<br />
PHOTOS BY GOOSEBERRY FIELDS CAMPSITE<br />
TIPIS<br />
Some might argue<br />
that tipis, with<br />
their striking profile,<br />
kicked off the glamping<br />
holiday movement some<br />
20 years ago. Traditionally<br />
placed on the earth, I would<br />
suggest they be placed on a platform due to the UK<br />
weather. Preventing water from entering can be an issue<br />
and tipis should be sited away from areas susceptible to<br />
high winds. They vary in design more than may first meet<br />
the eye and erecting them requires some familiarity.<br />
Seasonality: Late Spring to early Autumn<br />
Maintenance: Dry winter storage space will be required<br />
Price: £1,300-£2,000 for a good quality 14ft tipi<br />
What to look for: Canvas quality and surface treatment,<br />
wood quality, quality of zips (or the traditional toggles),<br />
advice on their erection<br />
PHOTOS BY GOOSEBERRY FIELDS CAMPSITE<br />
YURTS<br />
Most commonly associated<br />
with Mongolia, where they are<br />
known as ‘Gers’, yurts were<br />
also used all the way across<br />
to Eastern Europe. Yurts are<br />
more stable than tipis, with<br />
greater usable cubic space<br />
(based on the same footprint).<br />
Step into a yurt and you can<br />
stand up almost straight<br />
away; the same cannot be said for a tipi. A platform is essential on which<br />
to sit a yurt. Be mindful of how the water runs off the canvas and off the<br />
platform. It is helpful to build a raised floor inside the diameter of the yurt<br />
(and most canvas structures) so that if water does run in it doesn’t affect<br />
the space where guests walk.<br />
Seasonality: With insulation a yurt can be four season, however<br />
keeping them dry when no one is occupying them makes this difficult.<br />
Realistically these are three season<br />
Maintenance: Dry winter storage space will be required. Some yurts have<br />
a sacrificial outer cover that needs replacing each year<br />
Price: £3,000-£7,500 for a 5m diameter yurt<br />
What to look for: Canvas quality, wood quality and how much wood is<br />
used in the latticing of the khana (walls). Consider the height of the walls<br />
and windows
ACCOMMODATION<br />
SAFARI TENTS<br />
Where we were seeing a surge of yurts being<br />
erected four years ago now it is the safari tent<br />
that is on trend. Safari tents have much more<br />
space than other canvas structures and are<br />
commonly divided into living and bedroom<br />
spaces, often with bathroom facilities within the<br />
footprint making them particularly appealing to<br />
families and groups. These should be sited on a<br />
platform, ideally away from windy areas although<br />
the guy ropes on safari tents are pretty strong<br />
making them surprisingly sturdy structures.<br />
Seasonality: These can be left erected year<br />
round if occupied<br />
Maintenance: It is advisable to lower and store<br />
safari tents for the winter if they are not inhabited<br />
Price: £4,000-£8,000 for a 5x7m safari tent<br />
What to look for: Canvas quality, reinforced<br />
straps and twin layers (ie, a roof canvas and<br />
a separate internal canvas structure to give<br />
additional sound proofing and insulation)<br />
GEODOMES<br />
The less common<br />
of the canvastype<br />
structures,<br />
geodomes are<br />
usually made of<br />
PVC (with opaque<br />
and translucent<br />
panels) or canvas.<br />
Pioneered by<br />
Buckminster Fuller,<br />
they have a space age<br />
appearance and receive mixed<br />
reactions. They offer huge internal<br />
space for their footprint which is<br />
directly related to their height. You can<br />
make use of this by adding a second<br />
mezzanine floor although be aware<br />
of how the structure stands out in<br />
the landscape. Geodomes should be<br />
positioned on a raised platform.<br />
Seasonality: Like a yurt these<br />
can be four season if kept dry<br />
in winter although are more<br />
likely to be three season<br />
Maintenance: Geodomes<br />
often come with a type of<br />
plastic cover to help with<br />
longevity although canvas<br />
covers are also common,<br />
particularly with smaller domes<br />
Price: £2,500-£7,000 for a 5-6m<br />
geodome<br />
What to look for: Canvas/PVC<br />
quality (particularly at the seams).<br />
Check what material is used for the<br />
supporting structure (wood/plastic/<br />
metal) and how well it is joined<br />
together (rudimentary nuts and bolts<br />
on flattened poles versus engineered<br />
attachments)<br />
PHOTOS BY THE DOME GARDEN<br />
My advice would be to choose a<br />
structure, or variety of structures, that<br />
suit the length of the season you’re<br />
aiming to offer at your glampsite.<br />
This is by no means an exhaustive<br />
list, and of course there are other<br />
non-canvas structures you could<br />
consider including shepherds huts,<br />
pods, tree houses, buses, aeroplanes/<br />
helicopters, dry docked boats,<br />
shipping containers, and many more!<br />
If you want to welcome guests all<br />
year round it is possible with canvas<br />
structures so long as they are well<br />
positioned, insulated and safely<br />
heated (a whole other subject) for<br />
the duration. For shorter season<br />
structures there is the matter of<br />
disassembly and storage to be<br />
considered but this is offset by<br />
significantly lower cost when<br />
compared to more permanent pod<br />
or lodge type structures. There is also<br />
the charm factor that goes along with<br />
a canvas glamping experience. The<br />
fun really comes when you start to<br />
consider interior treatments: this is<br />
where you can really add to a visitor’s<br />
experience and differentiate yourself<br />
from the crowd.<br />
In conclusion my advice would be<br />
to be creative; the more attention<br />
to detail you put in the more of an<br />
inspiring experience your guests will<br />
receive. It is also very important to<br />
consider how many units you can<br />
manage – changing 20 beds two or<br />
three times a week is a lot of work and<br />
your costs will increase the more help<br />
you need. Whatever you decide, enjoy<br />
the process and give me a shout if you<br />
need any help!<br />
ABOUT THE AUTHOR<br />
Tim Rees is the managing director of Quality Unearthed, a specialist agency promoting some of the best alternative holiday<br />
abodes in the UK. Having spent a number of years living in unusual places and working on off-grid homes, Tim spotted an increase<br />
in demand for holidays offering a more grounded, back to nature experience. He started Quality Unearthed in 2010 and can<br />
personally recommend each holiday represented for its accommodation, location and overall experience. 01348 830922 /<br />
www.qualityunearthed.co.uk<br />
42 WWW.OPENAIRBUSINESS.COM
ACCOMMODATION<br />
Providing luxury bell tents perfect for:<br />
info@boutiquecamping.com<br />
+44(0)203 394 2986<br />
boutiquecamping.com<br />
• Camping<br />
• Outdoor summer play rooms<br />
• Garden lounge areas<br />
• Festivals<br />
• Weddings and much more!<br />
Available for both hire & purchase.<br />
LUSHNA Villa <strong>Air</strong><br />
Hotel bed in the open nature<br />
FRESH AND MODERN DESIGN<br />
wooden frame with waterproof canvas<br />
BRIGHT AND AIRY BEDROOM IN NATURE<br />
king size bed with the view<br />
ALL THE COMFORTS<br />
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eco Ground Screw Foundations<br />
www.glamping-lushna.co.uk / info@lushna.com / +386 30 440 330<br />
WWW.OPENAIRBUSINESS.COM 43
ACCOMMODATION | PRODUCT FOCUS<br />
Tented Structures<br />
Some of the best solutions for glamping under canvas<br />
CRUA GREAT LOJ<br />
Crua Outdoors<br />
+353 (0)87 9115 092<br />
www.cruaoutdoors.com<br />
The Crua Great Loj is a<br />
one of a kind, lodge-style<br />
tent that ensures comfort<br />
and durability, no matter<br />
the setting or conditions<br />
outside. Within the Thermo<br />
Tent product line, it features<br />
both thermal and acoustic<br />
insulation. More than just<br />
a tent, it’s roomy enough<br />
for a dinner party and bunk<br />
beds, but tough enough<br />
to withstand the harshest<br />
of elements, all the while<br />
allowing guests to get a<br />
quieter night’s sleep. Our<br />
safari cabins are custom made<br />
so they can be manufactured<br />
to your preference and to<br />
accommodate any number<br />
of guests. The Great Loj is the<br />
essence of what glamping<br />
should be.<br />
SANDSTONE BELL TENT<br />
Boutique Camping<br />
020 3394 2986<br />
www.boutiquecamping.com<br />
Available with single door,<br />
double door or quad<br />
door, this luxury bell tent<br />
with heavy duty zipped<br />
in ground sheet (540g per<br />
sqm) has a new secondary<br />
mosquito door, with thicker<br />
guy ropes and extra strong<br />
pegs. It also features 285g<br />
per sqm 100% natural<br />
cotton canvas which is<br />
mould, rot and water<br />
repellent, and treated for<br />
UV colour fastness. Our<br />
exclusive Bell Tents provide<br />
you with prominent luxury<br />
and comfort. Available in<br />
an array of colours and<br />
patterns, our tents also<br />
come with four zipped<br />
windows and air vents<br />
at the top to allow more<br />
airflow.<br />
SAFARI TENT LEASE<br />
Glamping Solutions<br />
01234 862125<br />
www.glampingsolutions.co.uk<br />
We offer financing from an<br />
approved manufacturer of<br />
Safari tents and wooden<br />
lodges. You can start your<br />
glamping business from as<br />
little as £82 / week. Safari<br />
tents are available in 4 or 6<br />
person capacity and feature<br />
steel frame construction,<br />
540gsm polyester, fire<br />
retardant, anti-fungal<br />
sides, a 700gsm polyester/<br />
PVC roof and 450gsm clear<br />
PVC windows. The package<br />
includes everything needed<br />
to start earning including<br />
indoor furniture, stove,<br />
boiler, toilet and sink,<br />
mattresses, first inventory<br />
and wooden floor and<br />
terrace. Electrical supply<br />
points can be added at<br />
extra cost. £16,750 plus<br />
installation (approx. £1,500) -<br />
£82 / week over five years.<br />
AUTHENTIC YURTS<br />
The Authentic Mongolian<br />
Yurt Company<br />
07785 246641<br />
www.mongolianyurts.co.uk<br />
Long established family<br />
yurt importing business;<br />
we have been working<br />
with the same Mongolian<br />
supplier for 10 years and<br />
ran our own yurt glamping<br />
site in Wales for 9 years.<br />
We pride ourselves on<br />
honest, no pressure<br />
advice - even the BBC<br />
chose us for technical<br />
advice on The Archers yurt<br />
retreat storyline! Grab a<br />
bargain… We are moving<br />
warehouses and have a<br />
6m/19’ diameter yurt with<br />
green woodwork available<br />
for £5,000 (normal price<br />
£5,772). Fully insulated<br />
with 100% wool felt. We<br />
also stock lots of spare<br />
parts - roof poles, walls,<br />
doors and covers in a<br />
variety of colours.<br />
44 WWW.OPENAIRBUSINESS.COM
ACCOMMODATION | PRODUCT FOCUS<br />
OUTDOOR HABITAT<br />
Tipi Guru<br />
07889 288982<br />
www.tipi.guru<br />
After a decade of being<br />
dedicated solely to the<br />
manufacture and supply<br />
of authentic tipis, you’ll<br />
probably have seen one<br />
of our tipis somewhere; a<br />
festival, film, magazine or TV,<br />
and you would be correct in<br />
thinking that we must have<br />
our craft perfected by now.<br />
We are uncompromising in<br />
our use of quality materials,<br />
the attention to detail,<br />
care and honour with<br />
which we contribute to the<br />
continuation of the tipi’s<br />
long history. Give us a call for<br />
sales or private / commercial<br />
event hire (luxury furnished<br />
and unfurnished). We are<br />
installation specialists and<br />
offer free consultation and<br />
advice.<br />
SHIKAR TENT<br />
Bond Fabrications<br />
01453 767171<br />
www.bondfabrications.co.uk<br />
We are often asked to<br />
create something special<br />
or unique and offer a range<br />
of safari lodges and tents<br />
as well as the beautiful<br />
boutique-style Shikar tent.<br />
Based on a traditional<br />
Indian design, it is perfect<br />
for the glamping market<br />
and provides comfortable<br />
holiday accommodation<br />
for up to 4 / 5. If you have<br />
something specific in<br />
mind or would just like<br />
to have tents made in a<br />
different colour then do<br />
chat with us. Embarking<br />
on a glamping business<br />
is an exciting and often<br />
challenging time and we<br />
take great pleasure in<br />
supporting our clients<br />
through that journey.<br />
Use code<br />
OPEN AIR at checkout<br />
for free shipping in <strong>May</strong><br />
FEMININE CURVES<br />
Lotus Belle<br />
0117 971 0483<br />
www.lotusbelle.co.uk<br />
No accommodation<br />
better embodies the term<br />
‘Glamping’ than the Lotus<br />
Belle. It’s ‘glamorous<br />
camping’ so that’s staying<br />
in a tent, right? With its<br />
elegant simplicity and<br />
feminine curves the Lotus<br />
Belle is hard to resist, but<br />
it’s much more than just<br />
a good looking tent. It’s<br />
remarkably easy to pitch;<br />
a one person job that<br />
takes barely 20 minutes.<br />
Once pitched, the 5m<br />
model has an astonishing<br />
18sqm of standing space<br />
inside. The clever design<br />
boasts all the portability<br />
and usability of a standard<br />
bell tent while affording<br />
the roomy luxuriousness<br />
of a yurt at a price point<br />
that really turns your<br />
head.<br />
VILLA AIR<br />
Lushna Glamping<br />
+386 30 440 330<br />
www.glamping-lushna.com<br />
A bright and airy bedroom<br />
in nature. Lushna Villa<br />
<strong>Air</strong> is a unique structure<br />
with a fresh and modern<br />
design. This wooden tent<br />
offers all the comforts<br />
missing from traditional<br />
tents and features a king<br />
size bed (or two singles),<br />
lighting, AC/DC plugs and<br />
a mosquito net. Ideal for<br />
summer destinations, it<br />
is easy to set up without<br />
prebuilt foundations,<br />
minimising damage to<br />
the environment and<br />
disruptions, even during<br />
the high season. Units<br />
can be delivered fully<br />
equipped with furniture,<br />
lighting, mattresses,<br />
bedding even house<br />
numbers or names,<br />
meaning they can be put<br />
straight into operation.<br />
WWW.OPENAIRBUSINESS.COM 45
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WWW.SIMPLYTHEBESTEVENTS.CO.UK 0800 019 3908 SALES@SIMPLYTHEBESTEVENTS.CO.UK<br />
46 WWW.OPENAIRBUSINESS.COM
EVENTS<br />
CASE STUDY<br />
The Goodlife<br />
Experience<br />
A family friendly festival with originality at its core<br />
The Good Life Experience takes place at Hawarden Estate, Flintshire, North East<br />
Wales, from 16-18 September. This is an event with therapeutic qualities - good food, a focus on wellbeing<br />
and the gifts of the outdoors. You can expect a low impact and sustainably responsible event, with<br />
locally sourced entertainment, foods and artisan beers. Co-founder Charlie Gladstone talks to <strong>Open</strong> <strong>Air</strong>.<br />
Describe your event<br />
Our aim for The Good Life<br />
Experience is to create a feel-good<br />
festival with a difference. It draws<br />
the best of literature festivals,<br />
music festivals and food festivals<br />
into one outside event: it’s all<br />
about passion and discovery. We<br />
wanted to include a strong aspect<br />
of craft, by which we mean not<br />
hippy, woolly jumper crafts but<br />
exciting, charismatic, modern<br />
people making things. This year<br />
we have 40 makers: blacksmiths,<br />
potters, boat builders, weavers,<br />
mosaic makers, printers, axe<br />
specialists and more. We’re<br />
combining contemporary and<br />
heritage, hoping visitors engage,<br />
in a modern way, with objects that<br />
have been around for thousands of<br />
“WE WANTED<br />
OUR FESTIVAL<br />
TO BE AN<br />
EXPERIENCE,<br />
NOT JUST<br />
SOMETHING<br />
TO LOOK AT...”<br />
years. All of our makers run handson<br />
activities. We want to give<br />
visitors the chance to invest some<br />
time and effort to make something.<br />
Almost all of these activities are<br />
included in the ticket price, but if<br />
people are taking away something<br />
substantial like a canoe paddle<br />
there may be a charge. This part<br />
of the festival has been the most<br />
startling aspect of our success.<br />
How many people do you<br />
attract?<br />
There are four founders and we are<br />
about to enter our third year. In<br />
the first year we had 1,800 guests,<br />
4,500 the next year and we are<br />
optimistic about growing further<br />
this year and making the whole<br />
thing more financially viable.<br />
What is The Goodlife Experience’s<br />
history and when/how was it<br />
conceived?<br />
In a post-2008 world, when<br />
everything came crashing down, we<br />
all felt the need to enrich our lives in<br />
ways other than working, shopping<br />
and staring at our phones. That<br />
would mean more family time and<br />
more engagement with our hands,<br />
food, music and books. We wanted<br />
our festival to be an experience, not<br />
just something to look at; a festival<br />
of original ideas and activities, not<br />
a mimic of any other event held<br />
in the UK. The founders have a<br />
robust knowledge of the areas and<br />
aspects to include. For example,<br />
Cerys Matthews (leader singer of<br />
alternative rock band Catatonia) is<br />
hugely helpful on the music side.<br />
WWW.OPENAIRBUSINESS.COM 47
EVENTS<br />
My wife and I had lived in the<br />
Highlands for 20 years. We loved<br />
the wild and remoteness for our<br />
children to grow up in. The whole<br />
family was keen on excitement,<br />
danger and the outdoors. That<br />
echoes in our festival where we<br />
try to create a family friendly<br />
environment. It’s a place where the<br />
children are allowed to run a bit<br />
wild – an accidental philosophy of<br />
the festival! They can climb trees<br />
and hay bales, roll down slopes,<br />
take tea in a café solely for children,<br />
staffed by children, and enjoy all<br />
the fun of a 1930’s fairground.<br />
What about the necessary<br />
permissions?<br />
Licenses are evolving every time<br />
we grow and change; we are still<br />
involved with planning specialists<br />
now. We hope that we are gaining<br />
more credibility with the local<br />
councils as we grow. They are<br />
reticent and wary, even if we’re not<br />
a rave with 4,000 raucous young<br />
people! You have to be on the ball<br />
and make sure everything you do<br />
is ticking all the boxes because you<br />
won’t succeed without the support<br />
of the council.<br />
How have you planned the<br />
layout of the event and what<br />
structures do you use?<br />
All the activities are held under<br />
cover which differentiates us<br />
from many other festivals. The<br />
bigger tents - our biggest is the<br />
biggest you can get hold of - are<br />
all traditional canvas. There’s<br />
much looking at a plan, moving<br />
things to accommodate people,<br />
changing the layout to suit<br />
different purposes and, of course,<br />
allowing for hills and flat areas.<br />
We change the layout every year<br />
so it’s fresh and fun to explore.<br />
We create nooks and crannies<br />
which visitors can think only<br />
they have discovered and that<br />
they can enjoy with their friends<br />
and family. Expectations are<br />
high, unrealistically so, as huge<br />
festivals with massive budgets<br />
like Glastonbury are held as a<br />
benchmark.<br />
How did you research and<br />
source your marquees, stage,<br />
bars, etc?<br />
My sister is the full-time site<br />
manager so she does much of<br />
the leg work. However, it’s really<br />
a combination of building things<br />
ourselves and, like all business<br />
decisions, we kind of follow a<br />
lead: one arises and we follow it<br />
and that leads to something else.<br />
There’s a lot of “I know a guy who<br />
does that!”<br />
What entertainment do you offer<br />
and how did you choose and<br />
source it?<br />
This year five or six household<br />
name chefs are coming. They’re<br />
not charging anything as they<br />
enjoy the experience and know<br />
we don’t have that much money!<br />
You need to be very persuasive<br />
and believe in what you’re talking<br />
about and selling. Everyone needs<br />
to benefit from working together<br />
whether financially, in kind or<br />
in future earnings. We’ve been<br />
lucky in our bookings and have<br />
some good friends and contacts<br />
as a result. We have a speaker’s<br />
tent where anyone - historians,<br />
politicians, authors, adventurers -<br />
can talk on any subject. If we feel<br />
someone is interesting then we<br />
reckon they will be interesting to<br />
others. We don’t have VIP areas:<br />
performers have to mingle!
EVENTS<br />
What provisions do you make for<br />
power, lights, sound and toilet<br />
facilities?<br />
For loos and showers we try to do<br />
the best we can within the budget.<br />
As inveterate festival goers our<br />
experience helps us to judge. We<br />
buy in the power and lighting from<br />
people we have used in the past –<br />
that’s one less headache!<br />
How do you publicise the event?<br />
We don’t spend on advertising.<br />
We’ve received some very good<br />
press - Sky News, Jeremy Vine’s<br />
radio show, the Mail on Sunday’s<br />
You magazine, The Telegraph -<br />
which has been really helpful.<br />
However, social media and<br />
Instagram are, without question,<br />
our strongest publicity aids.<br />
With social media it’s the level of<br />
engagement that is important, not<br />
numbers of followers.<br />
What ground protection do you<br />
use for cars and footfall?<br />
The land belongs to us and we<br />
care about it. We do everything<br />
we can: well managed land will<br />
always recover.<br />
What challenges have you<br />
faced?<br />
Inevitably the biggest challenge<br />
is financial. It can take years to<br />
make an event financially viable,<br />
stable and profitable. We’ve also<br />
faced logistical challenges. For<br />
example, how to get hundreds<br />
of people into a space when<br />
they all arrive at the same time.<br />
Preparation is the answer.<br />
What advice could you give to<br />
someone entering the outdoor<br />
event industry?<br />
No business is easy: success<br />
depends on whether you’re ready<br />
to work hard. Although exciting,<br />
being an entrepreneur is a brutal<br />
way of living! Yes, it’s a lifestyle<br />
choice yet, if we can make it<br />
succeed then we’ve created a<br />
business in just a few years. Am<br />
I completely exhausted after?<br />
Absolutely! Do I wish for a simpler<br />
life? No, thank you.<br />
ADDRESS BOOK<br />
TENTS<br />
Posh Frocks & Wellies - 01829 751979<br />
www.poshfrocksandwellies.co.uk<br />
LIGHTING<br />
Event Equipment - 01829 289888<br />
www.eventequipmentltd.co.uk<br />
HEAT AND POWER<br />
Event Equipment (see above)<br />
SOUND AND STAGE<br />
Event Equipment (see above)<br />
CATERING<br />
Quickhire - 0151 6326945<br />
www.quickhire.co.uk<br />
FLOORING<br />
Event Equipment (see above)<br />
GROUND PROTECTION<br />
Davis Trackhire - 01698 352751<br />
www.davistrackhire.com<br />
WCS / WASHROOMS<br />
Blue Loos Event Hire - 01829 250677<br />
www.blueloos.com<br />
TICKETING<br />
Ticketweb - www.ticketweb.co.uk<br />
VISITOR MANAGEMENT<br />
In-house<br />
ENTERTAINMENT<br />
In-house<br />
INSURANCE<br />
Music Insurance Brokers (MIB) –<br />
020 72875054 / www.musicinsurance.net<br />
DETAILS<br />
Date: 16-18 September<br />
A: Hawarden Estate, Flintshire,<br />
North East Wales<br />
T: 01244 784122<br />
W: www.thegoodlifeexperience.co.uk<br />
E: info@thegoodlifeexperience.co.uk<br />
WWW.OPENAIRBUSINESS.COM 49
EVENTS<br />
Estate Events<br />
Simon Foster, director of Commercial Heritage, Savills, looks at how owners of historic<br />
houses and rural estates might maximise their revenue streams<br />
WEALDENTIMES.CO.UK/EVENTS / WWW.DAVIDMEREWETHER.CO.UK<br />
THE NATIONAL CONTRIBUTION of historic<br />
houses – economically, culturally, socially<br />
and through education – is enormous. Of<br />
1,550 Historic Houses Association (HHA)<br />
houses and gardens, nearly 60% open their<br />
doors to the public, welcoming 13m visitors<br />
a year. They are key drivers for tourism and<br />
economic activity, often in remote rural<br />
areas where there are few alternatives.<br />
These special places are also central to<br />
our local identity, character, history and<br />
life. More than half of HHA houses host<br />
and support charitable and community<br />
events. They are embedded in their local<br />
communities and economies. However,<br />
these are very uncertain times for historic<br />
houses and gardens. Competition to attract<br />
visitors with reduced disposable incomes<br />
has increased; at the same time, costs<br />
have also risen. The legislative and tax<br />
framework for private owners is tougher<br />
and the challenges are considerable. Many<br />
historic house businesses face threats to<br />
their very survival.<br />
Yet all is not lost. Over the last 50 years or<br />
so historic houses throughout the UK have<br />
found creative ways to generate income<br />
to supplement traditional estate activities<br />
such as farming, forestry, game shooting<br />
and property lettings. Historic houses such<br />
as Chatsworth, Blenheim Palace and Leeds<br />
Castle attract many hundreds of thousands<br />
of visitors each year and are among some<br />
of Britain’s most popular tourist attractions.<br />
Hundreds more owners do the same, but<br />
on a much smaller scale.<br />
In recent years, these houses have also<br />
become popular venues for weddings,<br />
parties and corporate events and any spare<br />
capacity is often filled with other activities<br />
such as film, TV and photographic location<br />
work. The most commercially minded<br />
owners and managers are developing their<br />
businesses to maximise revenue: their<br />
properties are expensive places to maintain.<br />
However, it is not easy to run a profitable<br />
historic house business.<br />
The impact of commercial activity inside<br />
the house can be significant. Not only do<br />
hoards of visitors and high-spirited wedding<br />
guests cause wear and tear on the delicate<br />
fabric of the house but life for the family<br />
living there can be challenging. Savills has<br />
clients who have been woken in the night to<br />
find a disorientated and inebriated wedding<br />
guest standing at the end of their bed! It’s<br />
sometimes hard to see the funny side.<br />
It’s not surprising, therefore, that many<br />
owners have looked for alternative ways<br />
to generate significant income by allowing<br />
50 WWW.OPENAIRBUSINESS.COM
EVENTS<br />
CASE STUDY<br />
Hole Park<br />
A quick Q&A with<br />
Edward Barham,<br />
owner of Hole Park in<br />
Rolvenden, Kent<br />
GETTY IMAGES<br />
public access to their rural<br />
estates. A music festival in the<br />
park, for example, can produce as<br />
much, if not more, income than<br />
six months’ of visitor opening,<br />
while a well-conceived glamping<br />
enterprise can produce a healthy<br />
financial return from a relatively<br />
small capital investment. In both<br />
cases, these enterprises can be<br />
managed at arm’s length, with<br />
limited financial risk and virtually<br />
no impact on family life in the<br />
main house.<br />
Large outdoor events, such<br />
as festivals, concerts, country<br />
fairs and ‘Tough Mudder’ type<br />
endurance runs, for example,<br />
are good income generators<br />
for both the estate and the<br />
local economy. Regional<br />
accommodation providers and<br />
suppliers of essential services,<br />
such as portable loos, skips and<br />
generators, will benefit from the<br />
arrival of a major new event. A<br />
high profile function can also help<br />
raise the profile of a rural estate<br />
and provide it with national<br />
recognition. Savills’ clients at<br />
Eastnor Castle, Herefordshire,<br />
for example, recognise that<br />
their brand awareness was<br />
significantly enhanced when The<br />
Big Chill music festival moved to<br />
the estate over 10 years ago.<br />
Of course there are downsides<br />
too. A large, outdoor event can be<br />
very disruptive to local residents:<br />
increased noise and traffic may<br />
be a problem. It is essential that<br />
landowners and event promoters<br />
do everything possible to keep<br />
local residents informed and<br />
limit the impingement. Recent<br />
wet summers have also had<br />
an impact. The intense activity<br />
during set up and clear up can<br />
cause damage to the event site if<br />
the weather is bad. The ground<br />
usually recovers over time but<br />
disrupted sward can cause major<br />
headaches if it is in sight of the<br />
following weekend’s wedding<br />
guests.<br />
Most of Savills’ clients prefer<br />
a relatively risk-free approach<br />
to outdoor events and promote<br />
their estates via external<br />
promoters who take the financial<br />
risk and pay the landowner a<br />
fixed venue fee or share of ticket<br />
revenue. While this is clearly<br />
much less risky than paying for<br />
and promoting one’s own events<br />
(Goodwood’s Festival of Speed<br />
and Revival are good examples<br />
of how to do it well) landowners<br />
need to ensure that the event<br />
and promoter are reputable<br />
and that any association will<br />
enhance the profile of the estate<br />
as a whole. They also need to<br />
ensure that they have a robust<br />
agreement to protect them<br />
from cancellation and potential<br />
breaches of the agreement<br />
terms.<br />
In many cases historic houses<br />
are increasingly seen as the<br />
backdrop to other commercial<br />
activities. Even the larger stately<br />
homes cannot rely solely on<br />
visitors to the house. The most<br />
successful historic houses create<br />
a visitor destination that is more<br />
than just the house but also the<br />
events held in its grounds.<br />
“A MUSIC<br />
FESTIVAL IN<br />
THE PARK,<br />
FOR EXAMPLE,<br />
CAN PRODUCE<br />
AS MUCH, IF<br />
NOT MORE,<br />
INCOME THAN<br />
SIX MONTHS’<br />
OF VISITOR<br />
OPENING”<br />
ABOUT THE AUTHOR<br />
Simon Foster is the<br />
director of Commercial<br />
Heritage at Savills, a<br />
special property service<br />
providing strategic,<br />
commercial and practical<br />
advice to owners, trustees<br />
and managers in the<br />
historic house and rural<br />
estates sectors. His team<br />
has experience in tourism,<br />
events and leisure<br />
including outdoor events,<br />
weddings and receptions,<br />
camping, glamping<br />
and caravanning<br />
enterprises as well as<br />
event management and<br />
contract negotiation.<br />
www.savills.co.uk/<br />
services<br />
Hole Park is a 2,500 acre estate<br />
with 200 acres of classic parkland<br />
in the Weald of Kent and has been<br />
owned by the Barham family<br />
for the past four generations.<br />
Attracting visitors to its gardens,<br />
which are a mix of formal design<br />
and more naturalised planting,<br />
the house itself remains a private<br />
family home and therefore not<br />
open to the public. Hole Park<br />
holds several events throughout<br />
the year including: the Hole Park<br />
Cross Duathlons (a combination of<br />
running and mountain biking); the<br />
Dirty Dozen Races (incorporating<br />
obstacles and always lots of mud);<br />
Invasion Kent (Napoleonic battle<br />
re-enactments); the Wealden<br />
Times Midsummer Fair; the Kent<br />
Game and Country Fair; as well as<br />
many caravan and camping rallies.<br />
www.holepark.com<br />
Why did you decide to hold<br />
events at Hole Park?<br />
The downturn in the fortunes of<br />
agriculture forces all dynamic<br />
landowners to look at other ways<br />
of earning money from their land.<br />
Being blessed with an attractive<br />
200 acre parkland, and in an area<br />
that is short of venues to host<br />
outdoor events, once we had<br />
attracted one fair here, other<br />
organisers noted that and have<br />
beaten a path to our door.
EVENTS<br />
Are there any events that you<br />
wouldn’t consider holding?<br />
I prefer events when the public go<br />
home at 18:00 (six o’clock) and then<br />
we can relax. We have never yet<br />
had a music festival and I am quite<br />
keen not to do so on hearing what<br />
goes on from my children. Equally,<br />
the litter can become a very real<br />
problem at such events, I am told.<br />
We have trouble enough with it at<br />
our more sedate ones!<br />
Do you arrange any of your own<br />
events or use outside event<br />
companies?<br />
Predominantly we provide the<br />
venue as Licensor and leave the<br />
organisation of the often specialist<br />
event to the Licensee to put on<br />
the fair or event that they want.<br />
This means my financial exposure<br />
is limited and I don’t risk using<br />
skills I don’t have! I am also sure<br />
that the events are much better<br />
run and more varied because of<br />
this decision. That said we are<br />
promoting an event with the<br />
Napoleonic Association this year,<br />
which will see us acting as the<br />
organiser and promoter. This is a<br />
first for us.<br />
Do you hire the venue for a flat fee<br />
or take a cut of the ticket sales?<br />
Usually a flat fee. We have tried<br />
base fees plus headage but I find it<br />
unreliable and a cause for ill feeling;<br />
have they declared the correct<br />
number and why does it perhaps<br />
not tally with what we have been<br />
able to glean from the gate men on<br />
the day?<br />
“SO MUCH<br />
IS AT STAKE,<br />
FINANCIALLY<br />
AND WITH<br />
EXHIBITOR<br />
AND VISITOR<br />
EXPECTATION,<br />
THAT IT<br />
CAN BE A<br />
VERY HARD<br />
TO MAKE A<br />
DECISION TO<br />
CANCEL”<br />
What challenges have you faced?<br />
Weather of course. So much is<br />
at stake, financially and with<br />
exhibitor and visitor expectation,<br />
that it can be a very hard to make<br />
a decision to cancel. Once the<br />
event is underway the Licensee<br />
takes on that role and as they all<br />
have safety officers, they make the<br />
call to close any dangerous part,<br />
such as an unsecure tent in high<br />
winds which happened one year.<br />
On another occasion we faced a<br />
showground with water standing<br />
in every divot and pot hole. We<br />
should have cancelled but I didn’t<br />
want to make that call for the<br />
reasons just given. I stood and<br />
looked at it, found I was not brave<br />
enough and went to a meeting<br />
in London for the day. The wind<br />
blew, the sun came out and the<br />
event was saved!<br />
What percentage of total estate<br />
revenue is attributed to the<br />
events you host?<br />
No precise figure here but a<br />
rapidly rising contribution to<br />
the estate’s overall profitability.<br />
From agriculture that might<br />
achieve a rent of £120 an acre with<br />
some additional environmental<br />
payments, we now have income<br />
many times that, and there is still<br />
space and time for the farming to<br />
continue.<br />
What extra maintenance do you<br />
need to do to the estate to hold<br />
these events?<br />
The infrastructure is always<br />
being updated and improved:<br />
water supplies, additional<br />
hard standing, tree planting<br />
as well as additional grassland<br />
maintenance. But the overall cost<br />
of these is not large and they are<br />
used by many events over a long<br />
period.<br />
How was the experience with<br />
the local authority in regard to<br />
planning?<br />
We do not host enough events to<br />
trigger a planning issue. Oddly,<br />
the parkland is divided between<br />
two local authorities by quirk<br />
of a boundary. At times we are<br />
not sure who to speak to! Of<br />
equal importance to planning is<br />
the licensing. Ensuring we have<br />
enough TEN’s (Temporary Event<br />
Notices, which particularly apply<br />
to sale of alcohol) between the<br />
several users can be testing.<br />
Any advice for other country<br />
house / estate owners thinking<br />
about holding events in their<br />
grounds?<br />
We are the fortunate owners<br />
of some of the most beautiful<br />
countryside in the UK, often with<br />
very expensive-to-run-houses as<br />
the centrepiece. You cannot sit<br />
and expect life owes you a living;<br />
every aspect of a diversified<br />
estate has to be made to pay its<br />
way. Hole Park has gone down<br />
the route of outdoor events<br />
because that suits us. There are<br />
alternatives but whatever you do,<br />
do something, not nothing, and<br />
do it well.<br />
52 WWW.OPENAIRBUSINESS.COM
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EVENTS<br />
Care Free<br />
Catering<br />
There’s a whole raft of free services available to event organisers<br />
from the Nationwide Caterers Association, writes Mark Laurie<br />
YOU MAY ALREADY have heard<br />
about the work the Nationwide<br />
Caterers Association (NCASS)<br />
undertakes to help mobile caterers<br />
trade successfully and safely. Yet<br />
we have a little known secret: we<br />
do loads for event organisers too,<br />
and we do it for free.<br />
NCASS started back in the<br />
late ‘80s when a small group<br />
of mobile caterers decided to<br />
improve the image and standards<br />
of the industry they loved. These<br />
days it supports 3,500 caterers<br />
across the UK, providing them<br />
with everything needed to run<br />
a profitable, safe and compliant<br />
business (from training and due<br />
diligence to work opportunities,<br />
with a whole load of other great<br />
stuff in between).<br />
The Association is also the<br />
UK’s only primary authority<br />
for mobile caterers as it has a<br />
legally-recognised partnership<br />
with Cherwell District Council.<br />
“UNDER THE<br />
PRIMARY<br />
AUTHORITY<br />
PARTNERSHIP,<br />
NCASS<br />
MEMBERS ARE<br />
PROTECTED<br />
FOR FOOD<br />
SAFETY,<br />
HEALTH AND<br />
SAFETY,<br />
TRADING<br />
STANDARDS<br />
AND FIRE<br />
SAFETY”<br />
Under the scheme this local<br />
authority partner has audited all<br />
the documentation and training<br />
NCASS provides to traders and<br />
signed it off as ‘assured advice and<br />
guidance’. Essentially this means<br />
that everything provided to traders<br />
is sensible, dependable and<br />
compliant with the law.<br />
Under the primary authority<br />
partnership NCASS members are<br />
protected for food safety, health<br />
and safety, trading standards and<br />
fire safety. Provided they stick to<br />
the advice and documentation<br />
offered by NCASS, members will be<br />
compliant with the law and make<br />
their trading environment a safer<br />
place.<br />
What you should look for<br />
Event organisers should look for<br />
compliant caterers to work at<br />
their events. If any harm was ever<br />
to befall a customer due to the<br />
actions of a contracted trader,<br />
organisers will need to be certain<br />
that they’re covered, and that the<br />
customer is too.<br />
Here’s a list of the essential<br />
documentation you would hope to<br />
be able to see for every caterer you<br />
contract:<br />
› liability insurance (employer’s,<br />
product and public cover up to<br />
at least £5m)<br />
› COSHH risk assessment (this<br />
pinpoints risks and hazards from<br />
substances within the catering<br />
business that could cause harm<br />
to the public)<br />
› a written health and safety<br />
policy (a legal requirement for<br />
any business that employs five<br />
or more people)<br />
› food safety risk assessment (a<br />
legal requirement for any food<br />
business)<br />
› health and safety risk<br />
assessment<br />
› fire risk assessment<br />
› gas certificate (which must<br />
have been issued by a Gas Safe<br />
registered engineer with the<br />
correct qualifications)<br />
› evidence of food hygiene<br />
training (eg, Level 2/3 training<br />
certificate).<br />
These are some other nonessential<br />
but good practice<br />
documents that can also come in<br />
54 WWW.OPENAIRBUSINESS.COM
EVENTS<br />
useful during event management:<br />
› waste control agreement<br />
› sustainability policy<br />
› method statement<br />
› DBS (Disclosure and Barring<br />
Service) check certificate<br />
› work unit insurance<br />
› electrical testing certificate<br />
› fire extinguisher certificate.<br />
You’re probably thinking that’s<br />
an awful lot of documentation to<br />
track. Well, you’re right but the<br />
good news is that NCASS provides<br />
its members with pretty much all<br />
of the essentials.<br />
The easy way to source safe<br />
traders<br />
Every single NCASS caterer agrees<br />
to work to best practice. Each<br />
trader has access to the most<br />
respected and triple-accredited<br />
online training courses for<br />
mobile caterers in the country.<br />
Furthermore, they have the<br />
backing of a due diligence system<br />
that’s been labelled as ‘assured<br />
advice and guidance’ by a district<br />
council.<br />
So, due to the NCASS primary<br />
authority partnership, when you<br />
choose an NCASS caterer to trade<br />
at your event you’ll have peace of<br />
mind knowing that you are covered<br />
and protected, and you’ll have<br />
added weight when it comes to<br />
bidding for events with your local<br />
authority. Having “all traders will<br />
be protected under the NCASS<br />
primary authority partnership with<br />
Cherwell District Council” on your<br />
application will go a long way.<br />
Aside from safe traders,<br />
what does NCASS offer event<br />
organisers?<br />
Every day NCASS helps event<br />
organisers manage the catering<br />
for their events by matching them<br />
with local caterers who meet<br />
their food requirements via a free<br />
SMS service called WorkOpps.<br />
Here’s how it works: you tell the<br />
Association a little about your<br />
event and choose the food you<br />
want sold on the day. NCASS texts<br />
those details to traders who fit the<br />
mould. The traders then contact<br />
you, by whatever means you have<br />
specified, and you take it from<br />
there with the peace of mind that<br />
the caterers at your event will be<br />
NCASS registered.<br />
Darren Price used WorkOpps<br />
and commented: “Your service<br />
is spot on. I’ll always use you<br />
and recommend WorkOpps to<br />
everyone.” Emma Barton said:<br />
“Thank you so much for your ‘find<br />
a caterer’ service. The form was<br />
easy to complete and we received<br />
many responses, very quickly.<br />
We were able to find a great
EVENTS<br />
local caterer, Pizza per Tutti, who<br />
was perfect.” You can register for<br />
WorkOpps and use the system for<br />
free as many times as you like at<br />
www.ncass.org.uk/findacaterer.<br />
Very soon WorkOpps will be<br />
incorporated into the innovative<br />
trader management system<br />
NCASS Connect. It’s free for event<br />
organisers, enforcement officers<br />
and traders to use and will save<br />
heaps of time, money and hassle<br />
when you come to sourcing traders<br />
and managing their documents.<br />
Via Connect you can ‘create’<br />
events and shortlist both food<br />
and non-food traders for work.<br />
Shortlisted traders will receive<br />
an email requesting their work<br />
availability and documentation<br />
including insurance certificates, risk<br />
assessments, gas certificates and<br />
more. These documents will then<br />
load onto your event screen from<br />
those who accept.<br />
What’s great about this is<br />
that you can store the traders’<br />
documents for the duration of the<br />
event and share that information<br />
with local authority enforcement<br />
officers. Through Connect you<br />
can ask enforcement teams to<br />
assess your shortlisted traders’<br />
documentation. That’s good for<br />
them as they’ll be able to assess<br />
how many traders need a full<br />
inspection on-site on the day of the<br />
event, and good for you because<br />
you’ll get further reassurance from<br />
the local authority on how safe your<br />
selected traders are. In a nutshell:<br />
› you won’t waste time chasing<br />
traders for their documents<br />
› you can view and store traders’<br />
documents for the duration of<br />
your event<br />
› you’ll put the onus on the local<br />
authority to confirm it’s happy<br />
with the traders and their<br />
documents (rather than it being<br />
your responsibility)<br />
› you can rate and comment on<br />
traders’ performances and view<br />
previous ratings<br />
› it’s free, plus you’ll save time<br />
and money normally spent on<br />
administration<br />
› you’ll minimise cold calls from<br />
traders when you ask them to<br />
apply for your pitches through<br />
Connect<br />
› you’ll help your local authority<br />
to manage traders’ food safety<br />
effectively.<br />
How do we know Connect works?<br />
Organisers of major events use<br />
NCASS Connect. WOMAD Festival<br />
used Connect to run its entire<br />
recruitment process for last year’s<br />
event for both food and non-food<br />
traders. It’s quickly become the goto<br />
place for street food collectives<br />
too. KERB, Digbeth Dining Club,<br />
Feast on the Street, Turntables and<br />
Scoff are regularly using Connect<br />
to manage their events and<br />
markets.<br />
Jack Brabant, Digbeth Dining<br />
Club organiser, said: “We only use<br />
ABOUT THE AUTHOR<br />
Mark Laurie is the<br />
director at the<br />
Nationwide Caterers<br />
Association (NCASS),<br />
the only trade<br />
association and<br />
primary authority for<br />
mobile caterers and<br />
street food sellers in<br />
the UK. The NCASS<br />
mission is to provide<br />
traders with all the<br />
information, systems<br />
and support they need<br />
for a profitable, safe<br />
and legal business.<br />
From start-ups to<br />
fully-fledged mobile<br />
ventures, NCASS offers<br />
support and materials<br />
to help caterers at<br />
any stage of business.<br />
Currently looking after<br />
3,500 UK catering<br />
businesses, NCASS<br />
continues to grow year<br />
on year as a result of its<br />
care for and support to<br />
the catering and events<br />
industry.<br />
NCASS members as we want safe<br />
and professional traders. NCASS’s<br />
Connect system has helped us to<br />
demonstrate our professionalism<br />
and compliance and that of our<br />
traders to the council and it’s<br />
undoubtedly opened doors for us.”<br />
And Tony Lacey, head of Feast on<br />
the Street, said: “Connect helps<br />
us enormously because we now<br />
have a way to book, store and<br />
retrieve each trader’s paperwork<br />
at the click of a button and send<br />
that information to the EHO.<br />
This ensures that we have the<br />
necessary health and safety, food<br />
hygiene and every other bit of<br />
paperwork to hand. When you’re<br />
working with so many traders<br />
and so much admin it’s essential<br />
all is kept handy for us and any<br />
environmental health officers to<br />
check.”<br />
Furthermore, the Food<br />
Standards Agency believes that<br />
Connect has the power to reduce<br />
the regulatory burden for food<br />
businesses, event organisers and<br />
local authorities so much so that<br />
it has included Connect in the<br />
new Food Law Code of Practice<br />
guidance notes under section<br />
3.2.5.4.<br />
HOP ABOARD THE<br />
NCASS SHIP – FOR<br />
FREE!<br />
You can find out more about<br />
NCASS Connect and register<br />
for free as an event organiser<br />
at www.NCASSConnect.<br />
co.uk. As soon as you’re<br />
registered you’ll be able to<br />
log in on the main NCASS site<br />
– www.NCASS.org.uk – and<br />
start managing traders and<br />
documentation for all of your<br />
future events.<br />
For more information on<br />
NCASS’s services for event<br />
organisers don’t hesitate to call<br />
on 0121 603 2524 or take a look<br />
around the website at<br />
www.NCASS.org.uk<br />
56 WWW.OPENAIRBUSINESS.COM
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WWW.OPENAIRBUSINESS.COM 57
EVENTS<br />
Stage Specifics<br />
Specifying a stage, writes Jane Russen of Star Events Ltd, requires careful<br />
consideration but it is nothing a good supplier can’t handle<br />
PHOTOGRAPHY SUPPLIED BY STAR EVENTS LTD<br />
ANYWHERE YOU WANT to bring<br />
together a number of people<br />
and focus their attention in<br />
one place will require some<br />
sort of structure on which<br />
to provide entertainment or<br />
announcements. Your stage<br />
and sound choices are just as<br />
critical whether you’re holding<br />
live music in a field for crowds<br />
of thousands or a more intimate<br />
affair with audiences of a few<br />
hundred. Of importance too<br />
are the logistical and legal<br />
requirements for erecting and<br />
overseeing a stage when on site.<br />
There are a number of stage<br />
designs available to hire but not<br />
all are suitable for all types of<br />
shows. Mobile stages - portable<br />
versions of a permanent<br />
structure - are available in<br />
various shapes and sizes, the<br />
choice of which may be dictated<br />
by the level of production that<br />
acts require. The quick install<br />
process of a mobile stage is<br />
perfect for time conscious<br />
venues and tight budgets as<br />
overnight, on-site security<br />
won’t be required for as long.<br />
Providing you can get a truck<br />
onto your site, a mobile stage<br />
will always be the quickest,<br />
easiest and most cost effective<br />
solution.<br />
Smaller events might get<br />
away with a road show unit<br />
- usually a converted bus or<br />
truck - which incorporates<br />
stage, sound and lights all<br />
in one but these are rarely<br />
suitable for a band of any size.<br />
Also, with recent changes to<br />
the legal requirements event<br />
organiser’s face, a stage that is<br />
simply driven to site then left for<br />
the event organiser to oversee<br />
can lead to trouble. Since April<br />
2015, event organisers need to<br />
make provision for compulsory<br />
adherence to Construction<br />
Design Management (CDM)<br />
regulations, enforced by the<br />
Health and Safety Executive<br />
(HSE). This requires an<br />
experienced person to remain<br />
with the stage at all times.<br />
A mobile stage may still be<br />
suitable for sites with restricted<br />
access. We have a range of<br />
stages featuring independent<br />
rear steering which can access<br />
a site where a standard artic<br />
trailer may not be able. We<br />
also have a stage with a built-in<br />
360° turntable, meaning it can<br />
be positioned in very difficult<br />
to access locations such as<br />
across a road: this is unique to<br />
Star Events. If you can’t get a<br />
truck onto the site then you’ll<br />
need to consider how else<br />
you can deliver equipment.<br />
This may have to be unloaded<br />
outside the area and either<br />
transferred to a smaller vehicle<br />
or man-handled. Of course,<br />
this affects price and build time<br />
quite considerably so may be<br />
cost prohibitive. A site visit with<br />
all your main contractors is<br />
essential to ensure there are no<br />
nasty surprises on the day.<br />
Prices vary for stages and are<br />
dictated by their construction<br />
and size. A mobile stage is<br />
priced on the number of days<br />
it is on site: the longer you<br />
have it, the more it will cost.<br />
However, a mobile stage’s<br />
advantage is that it is likely to<br />
be on site for less time, keeping<br />
security costs to a minimum. A<br />
10 x 8m mobile stage will cost<br />
from £3,000 for one day’s hire<br />
with a minimal cost for each<br />
day thereafter.<br />
“A MOBILE STAGE IS PRICED ON<br />
THE NUMBER OF DAYS IT IS ON<br />
SITE: THE LONGER YOU HAVE IT,<br />
THE MORE IT WILL COST”<br />
58 WWW.OPENAIRBUSINESS.COM
EVENTS<br />
Determining stage size<br />
Some artists will specify the size of<br />
stage they require. A large, popular<br />
band might dictate that they need<br />
a 15m stage (measured on the<br />
width of the performance area)<br />
whereas smaller acts might only<br />
need 8-10m. It is also important to<br />
take into account your expected<br />
audience numbers: you will be<br />
surprised how small your event will<br />
look when a crowd of 3,000 is faced<br />
with a 15m stage frontage. You<br />
want your visitors to leave feeling<br />
that they were part of something<br />
special, not something that could<br />
be deemed unsuccessful because<br />
the event looked empty. Another<br />
factor to consider is how stage<br />
width impacts on stage height. The<br />
floor height on some smaller stages<br />
can be limited, giving the audience<br />
a restricted view.<br />
It goes without saying that you<br />
must avoid the potential of crowd<br />
crushing. Wherever possible we<br />
always advise placing a stage at<br />
the lowest point on site to create<br />
a natural amphitheatre. Crowd<br />
control barriers are also required<br />
and, if your budget allows, the<br />
placement of video screens (one<br />
either side of the stage) will allow<br />
the audience to see from a distance<br />
avoiding undue crowding at the<br />
front.<br />
A quick note about stage sizes.<br />
Ask the supplier to clarify exactly<br />
how its stage sizes are measured.<br />
Stages are usually measured on<br />
performing width, not including<br />
the wings. This is the measurement<br />
that will help you the most when<br />
deciding which size of stage you<br />
need. If you are unsure, a good<br />
supplier should be able to help<br />
you find a size that meets both<br />
your performers’ and audience<br />
requirements. If they can’t then<br />
consider another supplier!<br />
Safety in erection<br />
Stages in the UK are generally of<br />
a modular scaffold substructure<br />
or are mobile. Erecting the<br />
former can be tricky and is<br />
subject to many health and safety<br />
regulations due to the high risk<br />
activities involved with working<br />
at height. With a mobile there<br />
is usually no working at height<br />
but this will vary from stage to<br />
stage. The industry is currently<br />
undergoing a period of intense<br />
scrutiny by the HSE, especially<br />
with regards to working near<br />
leading and performing edges<br />
during a stage build. In addition,<br />
any construction at an event<br />
site must comply with CDM<br />
Regulations that, until recently,<br />
have only been enforced in the<br />
construction industry.<br />
The success of any stage will<br />
depend on the quality of its<br />
design and whether it is only<br />
ever used within its capabilities.<br />
We are aware of many stages<br />
designed with a roof for indoor<br />
use but that are then used<br />
outside. This is a particularly<br />
dangerous practice because wind<br />
load ratings must be applied on<br />
roof sheeting and side walls for<br />
stages used outside. Some small<br />
trailer stages come with side<br />
sheets that are air permeable,<br />
ie. having small holes to let<br />
WWW.OPENAIRBUSINESS.COM 59
EVENTS<br />
the wind through, bear in mind these<br />
will also let the rain through too. Before<br />
confirming your stage, ensure you receive<br />
the calculations and check who will be<br />
on standby during your event. It is critical<br />
that any design clearly demonstrates the<br />
amount of ballast needed to cope with<br />
wind force, especially in winter.<br />
In addition, there are strict guidelines<br />
on the amount of deflection acceptable in<br />
the masts and rigging once construction<br />
is finished. Of course, no stage would<br />
be complete without audio/visual<br />
components and these can weigh several<br />
tonnes depending on the equipment.<br />
When designing the masts this weight<br />
must always be factored in. Competency<br />
to erect and dismantle stages is an<br />
important factor to consider. Riggers<br />
need to be specially trained to climb and<br />
install components and so too must the<br />
carpenters and scaffolders who put the<br />
substructure together.<br />
Where a stage is built on a vehicle<br />
trailer to make it mobile most of the<br />
above will still be relevant, except for the<br />
substructure. Mobile stages also need to<br />
meet requirements set out in the Road<br />
Safety Regulations and VOSA.<br />
It is a legitimate question to ask whether<br />
buying a stage rather than hiring one is a<br />
good investment. I would argue that hiring<br />
is definitely the better option. Buying a<br />
stage is not easy. There are many variables<br />
to consider so, unless you’re going to<br />
use it eight to 10 times per year and can<br />
accommodate all of the above, hiring from<br />
a reputable company is the best solution.<br />
Stage positioning<br />
Considerations on what surface to<br />
place your stage will vary from venue to<br />
venue. Your contractor may prefer it but<br />
audiences aren’t so keen to sit and enjoy a<br />
picnic on concrete! Most stages will easily<br />
stand on grass. Any site that requires<br />
heavy trucks to drive off hardstanding<br />
onto grass may require a temporary<br />
roadway system or ground protection.<br />
A reputable stage company will insist<br />
on a site visit to ensure that all these<br />
considerations are taken into account.<br />
You will also need to carefully design<br />
your event’s ‘floor plan’. Ideally a site will<br />
have a gentle slope, creating a natural<br />
amphitheatre. Again, audience egress and<br />
exit will vary from site to site. It’s essential,<br />
however, to have more than one way to<br />
get in and out: critical should the site need<br />
to be evacuated quickly and effectively.<br />
Ideally bars, toilets and food outlets should<br />
be located away from the stage to prevent<br />
crowding in any one area although not<br />
so far away that their use becomes an<br />
expedition rather than a brief stroll away.<br />
Most stage performances will require<br />
lighting, even those that take place in<br />
daylight. Any stage with a weatherproof<br />
roof and walls will tend to be darker than<br />
the audience area so basic lighting will be<br />
needed to counteract this. It’s generally<br />
considered a waste of money to install<br />
coloured lighting for a daytime show.<br />
However, if the event is to be televised<br />
then some coloured lighting will provide a<br />
natural look. Some orchestras will require<br />
basic white lighting, negating the use and<br />
additional cost of lit music stands. At nighttime,<br />
coloured lighting rigs are limited<br />
only by the imagination of the lighting<br />
designer... and your budget.<br />
Another consideration is audience<br />
lighting. There should be a minimum level<br />
of illumination, sufficient for someone to<br />
leave their place in the crowd to go to the<br />
bar/toilet and be able to find their way<br />
back again. Floodlights are also required<br />
in case of emergency and to signify the<br />
end of an event. Sound is one of the<br />
most important items at most events.<br />
Generally speaking, any good quality, large<br />
loudspeaker that is designed to be used<br />
at music events will handle almost any<br />
form of music. However, the only way to<br />
control the sound properly is by employing<br />
a sound engineer.<br />
In conclusion<br />
You need to be confident that the<br />
contractor you’re hiring is experienced,<br />
insured and reputable: references will<br />
underline suitability. If time allows ask to<br />
view the stage before you book it, either<br />
at the supplier’s premises or another<br />
event where it is being used. Take this<br />
opportunity to ask as many questions<br />
as you can so you’ll know exactly what<br />
to expect at your event. Speaking to a<br />
supplier on the phone may give you some<br />
information but seeing the product for<br />
yourself will be much more insightful. It’s<br />
also worth asking what standby cover<br />
comes with the stage, whether the supplier<br />
has been to the site before and if it has<br />
supplied any similar events to the one<br />
you’re organising.<br />
ABOUT THE AUTHOR<br />
Jane Russen is the national sales manager for Star Events Ltd, having been with the company for 22 years. Star Events is a<br />
subsidiary of Altrad Beaver 84 Ltd and has been supplying equipment and services to the events industry for 40 years. It has<br />
designed and delivered stages, structures, seating and rigging for some of the world’s most high profile events as well as for a<br />
vast array of smaller community and commercial functions. It prides itself on its service, carefully considering each particular<br />
situation, irrespective of the audience size, to provide equipment, service and safety event organisers can rely on.<br />
www.stareventsltd.com<br />
60 WWW.OPENAIRBUSINESS.COM
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EVENTS | PRODUCT FOCUS<br />
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It features inbuilt truss<br />
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Covers are inherently flame<br />
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and are available in electric<br />
blue or silver/black for larger<br />
Alidomes. Clear roof covers<br />
also available for 16’ and<br />
20’ systems. Alistage is one<br />
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DIY OR TURNKEY SERVICE<br />
Themes Incorporated<br />
01458 832602<br />
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We have been supplying<br />
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SOUND AND SILENCE<br />
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MORBIT: HYBRID<br />
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The Morbit or ‘mobileorbit’<br />
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62 WWW.OPENAIRBUSINESS.COM
EVENTS | PRODUCT FOCUS<br />
LIVE SOUND SYSTEMS<br />
Igoe PA Hire<br />
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QUALITY MOBILE<br />
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There is no typical Daytona<br />
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hexagonquotationform<br />
S1000 DUOSPAN<br />
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The new addition to<br />
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With plenty of space to<br />
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WWW.OPENAIRBUSINESS.COM 63
CLASSIFIED DIRECTORY<br />
LINKING ENVIRONMENT AND FARMING<br />
LIVE <strong>2016</strong><br />
Classified Directory<br />
COUNTRY HOUSE<br />
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64 WWW.OPENAIRBUSINESS.COM
CLASSIFIED DIRECTORY<br />
A4 - Full Page Ad.indd 1 04/04/<strong>2016</strong> 17:17<br />
A4 - Full Page Ad.indd 1 04/04/<strong>2016</strong> 17:17<br />
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WWW.OPENAIRBUSINESS.COM 65
AT THE BACK<br />
What’s in a name?<br />
Ian Hamilton explains why he believes the term ‘Glamping’ is an oxymoron<br />
THERE’S BEEN A growing<br />
interest in the tipi and the yurt<br />
for a good few years now, both<br />
across the UK and in mainland<br />
Europe. In fact we’ve seen a<br />
veritable explosion of alternative<br />
structures and new creative<br />
places to spend time, holiday,<br />
party or just retreat away. So<br />
much so that the amount of<br />
choice is now staggering.<br />
Personally I think that in<br />
essence it is a really great thing.<br />
The aspect that I feel has most<br />
value is being outdoors and I<br />
could write much about the<br />
benefits of communion with<br />
nature, but there are many<br />
smarter, funnier and wiser<br />
people than I who have done a<br />
sterling job doing just that. In<br />
fact if you take the time to read<br />
and research, you could not fail<br />
to conclude that being stuck<br />
inside a building is actually a<br />
wholly detrimental process<br />
to the human being on many,<br />
many levels. However, here<br />
in the UK we have a major<br />
stumbling block to everyone<br />
running for the great outdoors<br />
- if only the weather was better!<br />
But our lives of comfort and<br />
warmth, convenience and<br />
familiarity stop us in our tracks<br />
as soon as nature whisks up a<br />
cold, rainy or snowy spell.<br />
With the boom in alternative<br />
places to stay and different types<br />
of accommodation a new buzz<br />
word has entered the common<br />
vocabulary and absolutely no<br />
doubt a result of media spin,<br />
as usual. It was probably about<br />
eight years ago that Kate Moss<br />
was famously photographed<br />
coming out of a tipi at a Spring<br />
garden show in Malvern with<br />
the headline ‘Camping is Cool!’<br />
Well, it was actually one of our<br />
tipis that she was photographed<br />
in, and I think that it was a key<br />
moment, a moment when the<br />
press started to push the ‘stay<br />
at home, go camping’ mantra<br />
off the back of their dear Kate. It<br />
took several years before it really<br />
“WITH THE BOOM IN ALTERNATIVE<br />
PLACES TO STAY AND DIFFERENT TYPES<br />
OF ACCOMMODATION A NEW BUZZ WORD<br />
HAS ENTERED THE COMMON VOCABULARY<br />
AND ABSOLUTELY NO DOUBT A RESULT OF<br />
MEDIA SPIN, AS USUAL”<br />
took hold, and the pioneers of<br />
the early days supplying these<br />
alternative structures were<br />
indeed in a most unusual little<br />
niche. But boy did that change.<br />
Nowadays most people will<br />
have heard of a tipi and a yurt,<br />
been in one, stayed in one or<br />
have a friend who has. And<br />
most people will have heard the<br />
expression ‘Glamping’ using it<br />
like some new, hip, in the know<br />
turn of speech.<br />
I did some research on this<br />
now, well over-used phrase.<br />
Over the period of one year,<br />
the word literally sky-rocketed<br />
into common vocabulary. From<br />
the preceding year where there<br />
were 0, that’s right ZERO Google<br />
searches it was suddenly being<br />
searched 80,000 times, and<br />
today is still being searched by<br />
increasing amounts.<br />
What does this tell us? And<br />
what the flock is ‘Glamping’<br />
anyway? Derived from the<br />
words ‘glamour’ and ‘camping,’<br />
I took a look at these two<br />
words’ definitions in the Oxford<br />
Dictionary.<br />
Glamour noun [mass noun]<br />
1 an attractive or exciting<br />
quality that makes certain<br />
people or things seem<br />
appealing: the glamour of<br />
Monte Carlo<br />
1.1 beauty or charm that is<br />
sexually attractive: pile hair up<br />
for evening glamour<br />
1.2 [as modifier] denoting or<br />
relating to sexually suggestive<br />
or mildly pornographic<br />
photography or publications: a<br />
glamour model<br />
2 archaic enchantment; magic:<br />
that maiden, made by glamour<br />
out of flowers<br />
ORIGIN: early 18th century<br />
(originally Scots in the sense<br />
‘enchantment, magic’):<br />
alteration of grammar.<br />
Although grammar itself was<br />
not used in this sense, the<br />
Latin word grammatica (from<br />
which it derives) was often<br />
used in the Middle Ages to<br />
GETTY IMAGES<br />
mean ‘scholarship, learning,’<br />
including the occult practices<br />
popularly associated with<br />
learning<br />
Camping noun [mass noun]<br />
the activity of spending a<br />
holiday living in a tent: camping<br />
attracts people of all ages [as<br />
modifier]: a camping trip<br />
And there you have it, the<br />
two words and their individual<br />
meanings. I for one hope that<br />
it is the origin of the word<br />
‘glamour’ coming from the<br />
enchanted connotation that was<br />
intended for its conjoined usage,<br />
as I certainly have never seen<br />
anyone get worked up about a<br />
tent… nylon maybe, but not a<br />
tent.<br />
But anyway you cook it, the<br />
term is here to stay it would<br />
seem, and if you need proof of<br />
that then you only need turn<br />
to the Oxford Dictionary again<br />
to find the word listed. I kid<br />
you not, and here is the Oxford<br />
definition:<br />
Glamping noun [mass noun]<br />
British informal<br />
a form of camping involving<br />
accommodation and facilities<br />
more luxurious than those<br />
associated with traditional<br />
camping: glamping is likely to<br />
satisfy any city slicker seeking a<br />
little refuge in nature - without<br />
foregoing any of life’s luxuries<br />
ORIGIN: early 21st century:<br />
blend of glamorous and<br />
camping<br />
Unbelievable. I have a large<br />
axe to grind. Stay tuned because<br />
I believe we are really missing a<br />
vital point here. And I’ll ask the<br />
question. What is a Glippy? I’ll<br />
finish this when I get time. In the<br />
meanwhile, breathe, smile, do<br />
something nice for yourself and<br />
another. Peace.<br />
Ian Hamilton has been providing<br />
tipis for sale and hire for over 12<br />
years, supplying festivals, weddings,<br />
corporate events and private<br />
individuals. www.tipi.guru<br />
66 WWW.OPENAIRBUSINESS.COM
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