Open Air Business May 2016
The UK's outdoor hospitality business magazine
The UK's outdoor hospitality business magazine
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
ISSUE 1 | May 2016 | www.openairbusiness.com
BUSINESS
FUNCTION VENUES
Business Models
For Wedding Venues
The Power of Light
EVENTS
Diversifying
for Outdoor
Events
Compliant
Caterers
ACCOMMODATION
Planning for Glampsites
VisitEngland Glamping Scheme
Weather Watch
PRODUCT FEATURES:
PORTABLE TOILETS CANVAS STRUCTURES STAGES AND SOUND
THE SMALL FESTIVAL
STAGE SPECIALISTS
Choose from our Hexagon range online for an instant quote
www.StarEventsLtd.com
Fast, safe and economical
Ideal for audience sizes ranging from 1,000 to 50,000
WELCOME
Welcome
Introducing Open Air magazine
A NEW LAUNCH is always exciting, but a
new launch into an emerging market is
particularly special. The outdoor hospitality
market is a diverse one and, until recently,
has been dominated by purely outdoor
events. However, the emergence of luxury
camping and an increase in the demand
for outdoor weddings and other functions
means there is every reason to create a
magazine to encompass all.
For the purposes of editorial clarity,
Open Air has three sections – Function
Venues, Accommodation and Events -
each of which has significant commonalities, and not simply due to the
vagaries of the British weather! Many operators have cross sector interests,
providing a venue, outdoor accommodation and/or events. Indeed, having
talked to many suppliers, it is apparent that the same products are sold
across the board; from professional services (such as insurance and planning
consultation) to tents and marquees, and toilets and shower facilities. Even
cut up aeroplanes have a market that spans the breadth of the industry, so I
am told by one advertiser!
Open Air’s editorial mission is to provide expert information on subjects
pertinent to each area of the outdoor hospitality market while showcasing
successful businesses with detailed interviews. Furthermore, it will examine
relevant products and services to help function venues, glampsite operators
and event organisers make the best purchasing decisions.
Most exciting of all is the undeniable growth in this industry. Having
attended the Farm Business Innovation Show in November last year I was
enthused to see how many landowners are looking to their greatest asset
to maximise business potential. Farmers, country estate representatives
and the smaller scale, but equally important, ‘pony and paddock’ owners
congregated at the NEC for an event which continues to grow year on year. If
ever there was evidence that outdoor hospitality is the place to be that was it!
I do hope you enjoy Open Air. Please do feedback, letting us know what
you think, where we could improve and what you would like featured. Also,
should you wish to continue receiving free issues, please do help out with our
circulation audit by returning the free subscription card or completing the
online registration form at www.openairbusiness.com. We will be publishing
Open Air 10 times a year so look out for the June edition in a few short weeks!
PUBLISHERS
Tally Wade - tally@openairbusiness.com
Steve Rix - steve@openairbusiness.com
EDITORIAL TEAM
Richard Kruger - richard@openairbusiness.com
Tally Wade - tally@openairbusiness.com
ADVERTISING SALES
Antoinette Marley - 01892 677721
antoinette@openairbusiness.com
DESIGN
James English -
www.jamesenglishdesign.co.uk
PUBLISHED BY
Coffee Shop Media
t: 01580 848555
www.coffeeshopmedia.com
The House on the Hill, Friezley Lane,
Cranbrook, Kent, TN17 2LL
t: 01580 848555
FOLOW US ON
TWITTER
@openairmag
FOLOW US ON
FACEBOOK
www.facebook.com/
openairmag
COMING
SOON
Tally Wade
Editor / Publisher
Find more expert advice online:
www.openairbusiness.com
WWW.OPENAIRBUSINESS.COM 3
INSIDE
Contents ISSUE
#1 | May 2016
WEALDEN TIMES / DAVID MEREWETHER
DAVID GUTTRIDGE
JOLLY DAYS CAMPING
LAYLA MAY PHOTOGRAPHY
Cover photo Tipi Guru.
Focus on: Canvas
Structures
page 40
6 News - A new glamping
accreditation scheme;
Aeropods touch down
9 Industry Talk - How to stay
one step ahead of the British
weather
FUNCTION VENUES
15 Case Study - Open Air talks to
Coton House Farm, a wedding
venue with rural charm
16 Wedding Business Models
- Isabel Smith presents
three business models for
wedding venues
20 Light Fantastic - The power
of lighting and how to use it
to increase sales
23 Party Potties -
Everything you need to
know about specifying
portable toilets
26 Product Focus - Eight luxury,
portable toilet options
ACCOMMODATION
29 Case Study - John and
Kerstin Wolgast talk about
their first year as Glampsite
owners
32 Your Planning Plan
Planning advice from CLA
rural surveyor Richard
Goodwin
36 Stamp of Quality -
VisitEngland’s new Glamping
scheme benchmarks and
rewards quality
40 Under Canvas - Know your
Gers from your Geodomes
with Tim Rees’ tent choice
checklist
44 Product Focus - A choice of
luxury tents for Glampsites
EVENTS
47 Case Study - A feel good
festival co-founded by
Catatonia’s Cerys Matthews
48 Estate Events - How country
estates can maximise
revenue by embracing events
54 Care Free Carering - Finding
a compliant caterer couldn’t
be easier or (cheaper) with
NCASS
58 Stage Specifics - Jane
Russen advises on selecting
and positioning an outdoor
stage
62 Product Focus - Get ready
to rock with this staging
selection
64 Classifieds
66 Comment - Ian Hamilton
grinds his axe concerning
the term ‘Glamping’
4 WWW.OPENAIRBUSINESS.COM
DO YOU HAVE AN UNUSUAL
PROPERTY, OR LAND SUITABLE
FOR GLAMPING?
We are always interested in representing additional
quality, unique holiday properties, and offer advice to
those thinking of setting up glamping or unusual holiday
accommodation.
WHAT WE OFFER
We are an independent, conscientious family business and work
closely with property owners to achieve good results for them. We
also keep an eye on glamping trends and domestic tourism so we
can continue to offer sound advice about site and accommodation
development, pricing and marketing.
50 years of experience in self catering rentals
Targeted marketing knowledge
A bespoke online booking and payment system
Superb office with helpful holiday advisors
Hassle free payments to owners
Quality photography and marketing
Whatever the nature of your interest, please contact us to discuss
your plans and options.
Call Kate on 01348 830 922 or email kate@qualityunearthed.co.uk
www.qualityunearthed.co.uk
The latest news from the world of outdoor hospitality
New Glamping Accreditation
IN RESPONSE TO the changing face of the glamping
industry over the past 10 years Visit England, the
national tourism board, has upgraded the criteria
for accreditation and brought in benchmarking on
quality and the opportunity for providers to obtain
an accolade for exceptional quality.
“Quality accommodation is a critical element
of the visitor experience and is integral to our
national strategy which outlines our commitment to
championing quality and excellent customer service
in England,” said Viscountess Penelope Cobham
CBE, Chairman of VisitEngland.
“In the past 10 years the growth in the glamping
sector has been phenomenal. We are pleased
to announce our new Glamping Scheme which
replaces our Alternative Accommodation Scheme.
Following feedback from operators and research
into the latest trends, we have updated the criteria
for VisitEngland’s glamping accreditation and
introduced a new Gold Award for those who offer
exceptionally high quality facilities and services.”
Glampsites that wish to participate in the
scheme will receive a visit from an independent,
professional Quality In Tourism assessor. Glampsites
that score 60% or more in the assessment will
become accredited and be able to use the
VisitEngland marque in promotional material. For
more on the Glamping scheme turn to pages 36-38.
KNEPP WILDLAND SAFARI
Online Guidance for CDM
NEW GUIDANCE EXPLAINING how regulations which manage the health and
safety of construction projects apply to the entertainment industry has been
published. The online resource, created by the Health and Safety Executive
(HSE), aims to clarify what those working in the events sector need to do to
comply with the Construction (Design and Management) Regulations 2015
(CDM 2015).
The guidance was drawn up in consultation with the industry and illustrates
how roles and duties under CDM 2015 can be applied across four main areas
in the sector: live events such as music festivals and sporting occasions;
exhibitions, trade fairs and conferences; theatre and performing arts; and TV,
film and broadcasting.
It is hoped the new guidance will “dispel any myths” surrounding how the
regulations should be applied in the events sector, said Carl Hagemann, Chair
of the Institution of Occupational Safety and Health’s (IOSH) Sports Grounds
and Events Group.
“There has been a demand from within the entertainments industry for
this guidance,” explained Hagemann. “It clears up how CDM 2015 applies to
common events’ construction tasks, such as erecting temporary structures.
We hope this helps to ensure the continued safety of events and their
construction, and that it also enables the regulations to be applied in a way
that allows the events industry to prosper.”
The new guidance on the application of CDM 2015 in the entertainment
industry can be viewed at www.hse.gov.uk/entertainment/cdm-2015/index.
htm. The online resource includes case studies of construction projects in
the events industry which successfully complied with CDM 2015. The HSE
recommends that it be read in conjunction with another of its publications,
L153: Managing health and safety in construction. CDM 2015 can also be
viewed in full at www.citb.co.uk/cdmregs.
GETTY IMAGES
6 WWW.OPENAIRBUSINESS.COM
The Aeropod
Touches Down
DAPPR AVIATION HAS unveiled its first Aeropod
constructed from an Airbus A320 passenger jet. Having
flown for the national airline of El Salvador as well as
two different Turkish carriers, the aircraft was due to be
cut up and scrapped when it was recovered by DappR
with the ambitious plan of converting it into unique,
high quality offices, buildings and event spaces.
“It’s been a tricky job but we’re delighted. Combining
quality workmanship and beautifully engineered
aviation parts externally makes it eye-catching and
distinctive,” said David Palmer of DappR. “Focussing on
build quality inside really gives the feel of the first class
cabin. When we initially had the idea most people,
including many of my friends, thought we were mad!
What’s exciting is now that they’ve actually seen the
first Aeropod they love it.
“We’ve had so many great ideas for different uses;
enquiries from glamping sites, for poolside relaxation
areas and viewing platforms as well as some asking
whether we can supply Aeropod to take to shows and
events. We were even asked if we could make a sauna.”
The company, based near Bury St Edmunds in
Suffolk, plans to purchase additional planes as the
business takes off. DappR also makes unique furniture
and art from up-cycled aircraft parts including fire pits,
barbecues, benches and other pieces ideal for outside
use. “Everything is unique and distinctive and, being
made from aviation grade materials, won’t rust or rot,”
remarked Palmer. www.dappr-aviation.com
Bye to Big Deposits
THE COMPETITION AND Markets
Authority (CMA) has advised over
100 function venues that insisting
on large deposits and applying
cancellation charges could breach
consumer law. It recommends
venues change their terms where
necessary.
The letters inform the businesses
of when their terms are more likely
to be fair under consumer protection
law, including the following:
· a deposit is just to reserve the
goods/services and is no more
than a small percentage of the
total price
· advance payments reflect the
business expenses and leave
customers with a reasonable
amount still to pay on completion
· customers do not lose large
advance payments if they cancel,
in all circumstances
· businesses set sliding scales of
cancellation charges so they cover
their likely losses directly from the
cancellation
The CMA has sent the letters on
behalf of the Consumer Protection
Partnership (CPP) which has been
considering the use of advance
payment and cancellation terms
by businesses in their consumer
contracts.
Nisha Arora, CMA Senior Director,
Consumer, said: “Planning a
wedding or any large event can be
stressful. Consumers are particularly
vulnerable when they are focussing
on preparing for a special event
and have paid significant sums
up-front. Businesses need to treat
their customers fairly and should not
require unjustifiable, non-refundable
deposits or impose unreasonable
cancellation charges which could
mean customers lose a significant
amount of money if they change
their mind about the venue or have
to call off the event.
“Clear and fair terms benefit
consumers and businesses, help
to prevent disputes and provide
protection should things go wrong.
Unfair terms, even when a contract
is signed, are not legally binding
and we encourage any businesses
which use advance payments and
cancellation charges to review their
terms to ensure they comply with
consumer protection law.
“We have worked closely with
Trading Standards Services and
consumer advice bodies to help
businesses improve their practices
and ensure they comply with
consumer protection law. Many
businesses in this sector comply with
consumer protection law and engage
in good business practices, but we
urge others to raise their standards.
Businesses that use unfair terms risk
enforcement action.”
GETTY IMAGES
SKYFALL mobile zipwire is a first class,
completely unique attraction direct from the USA
• The only attraction of our kind in the UK
• Guaranteed crowd pleaser
for any type of event
• Suitable for both adults and children
• Perfect for corporate events and
team building days too!
01625 532098 | www.mobilezipwirehire.co.uk
All
terms are
negotiable
WWW.OPENAIRBUSINESS.COM 7
Airstream Facilities
www.airstreamfacilities.com
We are Europe’s leading Airstream hire company, our ever increasing
fleet ranges from the 16 foot ‘Bambi’, up to the 34 foot ‘Slide’ in all
styles from the 1950s to the present day.
With years of experience, we supply a wide range of industries,
including corporate events, TV and film, weddings and private hire.
Get your brand on our
Airstreams, the smooth
curves and sleek lines of
our trailers provide the
perfect canvas for your
brand and campaigns.
All our Airstreams are fully
equipped for a luxurious stay,
from central heating and
air-con to fluffy towels and
a cold fridge.
We also supply state of
the art Poleadion marquee
structures, perfect for any
event or production.
info@airstreamfacilities.com
www.airstreamfacilities.com
or call us on 01885 400223
Airstream Facilities
8 WWW.OPENAIRMAG.COM
@AirstreamUK
@AirstreamFacilities
INDUSTRY TALK
Forecast for
SUCCESS
Jim Bacon believes that the outdoor hospitality industry can use modern
meteorology to help minimise risk, maximise guest experience, plan
resources and match visitor expectations to the weather of the season
ALL TYPES OF outdoor activities are
affected by the weather and it’s no
surprise that weather is often one of the
most talked about things at any time of
the year. How can we face that challenge
and leave our businesses better informed
and protected from hazardous weather
conditions like floods, squalls and even
snow?
There is clearly a day to day variation
in our weather and that is where the
traditional forecasts can help. Rather than
insufficient information being available
the main problem is that there is probably
too much to choose from. As well as all
our favourite radio and TV sources, the
internet brings weather from literally
dozens of slightly different forecast
models and forecast organisations.
However, it can still be difficult to plan
ahead with such a wide selection of
information.
One answer is to use a collection of
models called an ‘ensemble’ to produce
an ‘ensemble mean.’ That is to say,
an average of all the slightly different
outcomes in the virtual model world of
weather which should capture a good
estimate of the likely conditions. I’ll return
to ensemble forecasts later.
“FORTUNATELY THE
BRITISH ISLES IS BLESSED
WITH A VARIETY OF
DIFFERENT CLIMATE ZONES
SO EVERYONE CAN PICK
THEIR PREFERENCE”
The only problem is that using an
average of anything can hide the
extremes. In the world of outdoor
hospitality this can be quite dangerous.
However, we can deal with this by
making some statistical assessments
of the spread of data around the edges
of the data range and then discuss
how these might impact on businesses
specifically. For example, is there a risk
of severe gusts which could damage a
tent or marquee, heavy rain that could
flood a riverside campsite or perhaps
sharp frosts which may damage water
standpipes in the winter?
Quite often the weather influences
people’s choices of where to go for their
holidays, outdoor events and open
air functions way before they have to
contend with what it does to them
once there. Fortunately the British Isles
is blessed with a variety of different
climate zones so everyone can pick their
preference. As a general rule, the average
weather will provide a good flavour of
when to select a break or event in one
part of the country compared to another.
WWW.OPENAIRBUSINESS.COM 9
INDUSTRY TALK
GETTY IMAGES
“…A GOOD
START IS TO
LOOK AT THE
MANY FREE
SITES ON THE
WEB AND
THEN TAKE AN
AREA AVERAGE
FROM
MULTIPLE
FORECASTS”
THERE TO HELP
Returning to the forecast part of
meteorology, I would like to tell you a little
about the type of information now available
to help the outdoor hospitality manager
cope with the day to day swings of weather
so often found in the British Isles.
Firstly there are multiple models which
represent the weather by the hour to allow
the best use to be made of opportunities for
outdoor tasks. Therefore a good start is to
look at the many free sites on the web and
then take an area average from multiple
forecasts. The use of multiple forecasts is
what we in meteorology call an ensemble
forecast - a collection of forecasts. An
ensemble is usually the same model of the
atmosphere run multiple times with slightly
different starting conditions. The idea being
that it will explore all of the reasonably
possible outcomes and is especially useful at
longer timescales where you want answers
about the weather a week to 10 days ahead.
The reason these longer range forecasts
are so difficult is because, as you move
forward through time, each step of the
model’s calculations add a small amount of
error (this is due to the fact that the starting
conditions are not measured everywhere).
This imperfect representation of the real
weather at the beginning of the forecast
means that there will be an error at the end
of each time-step (these are quite short
actually, just a few minutes) and this error is
then built into the starting conditions for the
next time-step. You can imagine that at the
end of a 10 day forecast there will be quite
Many of our UK regions have some
identifiable golden weather periods in the
year. Knowing these can help in the planning
of advertising campaigns, ensure visitors
come when the weather is likely to be
best and promote a good feel about their
experience. Encouraging visitors when it’s
typically poor weather, however, can only
lead to negative sentiments.
Tying in to local weather data allows
a facility or venue manager to build up a
sensible month by month view of what has
happened in the past. Even coarse data for
a whole region can allow the obvious key
months to be identified for your location.
It is worth building a weather timeline
of typical weather patterns for your venue
month by month and designing activities
accordingly, including maintenance
periods. It is worth investing in a weather
station on site (they are very affordable
nowadays) in order to collect data over a
period of time. After a while you’ll be able
to add weather hazards which have caught
you out in the past, so you’ll know when to
pay particular attention to the forecasts.
GETTY IMAGES
10 WWW.OPENAIRBUSINESS.COM
a significant error involved. However, all is
not lost, because by running the ensemble
collection you can obtain a measure of the
variability and use this to plan for outcomes
which could adversely affect your business.
SHOWERS
Where a forecast talks of showers, these are
quite often middle of the day and afternoon
events so you can find several hours of fine
weather in the summer from sunrise, before
the showers start, in which to complete
essential outdoor maintenance tasks.
Another point worth remembering is that
showers are quite difficult for the models to
predict and it’s best to assume it’s an area
thing, whereby the shower description is
best treated as a guide, rather than it will
definitely fall over your venue. Equally, in
showery weather, the model placement of a
shower over you may in fact turn out to be a
few miles away.
So, how is any of this helpful? Well, it’s all
about minimising risk. There will be days
when none of the models you might find
on the web have any showers in them, in
which case you can safely plan for outdoor
events. However, if showers are likely,
even if they appear at a distance, then
it may be necessary to provide cover for
the open air concert goers or hen party at
your glampsite for example, rather than
gamble on their luck. It all makes for a
better experience and reduces negative
sentiment.
WINDS
Apart from the issue of getting wet there
is always the problem of strong winds.
These are usually well forecast by the
modern mathematical models, especially
the familiar lows and highs on the weather
map. Forecasts of strong winds caused
by these large scale weather features are
sufficiently accurate to enable forward
planning by as much as a week or more to
ensure that precautions are taken. A 10 day
windspeed probability forecast will allow
you to plan maintenance work, including
the use of tall equipment such as cherry
pickers.
Sudden, squally winds are a much
tougher question for meteorology: those
of you running outdoor events or activities
have doubtless been alarmed by strong
gusts in otherwise fairly benign conditions.
A lot of these difficult weather events are
caused by small scale features, usually
shower clouds or the passage of an active
weather front. This is something which
can be monitored using radar displays or
satellite images. It is important to be alert
to the danger posed by a sudden increase
in gustiness since many outdoor occasions
are festooned with inflatables, be they
bouncy castles or advertising blimps. This
is where the monitoring of radar data can
be vital in minimising risk. You may be
interested to know that, over rough terrain,
the gust speed can be twice the mean
windspeed.
2016 OUTLOOK
So, what’s out there to start your 2016
season off? Regarding longer term
forecasts, we have to look at things which
change on very different timescales. For
example, the unusually warm waters of
the Pacific, the El Nino, are set to cool
to below average by the summer. This
reversal will doubtless change weather
systems bordering the Pacific but it may
also have a lesser role to play on this side
of the Atlantic. There are even some longer
term changes in ocean temperatures, over
decades, which can influence the chances
of record breaking global temperatures. The
present thinking is that 2016 will become
one of the warmest ever recorded making
a run of three record or near record annual
global temperatures. There is plenty to
think about on many different timescales.
GETTY IMAGES
ABOUT THE AUTHOR
Jim Bacon has been a meteorologist since 1968 and is still thoroughly fascinated by all things weather. He was one of the founding
directors of Weatherquest, a private weather forecasting and consultancy company operating in market sectors ranging from
water, energy and transport to agriculture and horticulture. It also provides the media with forecasts for newspapers, radio and
TV. The service provides comprehensive detailed web portals including five and 10 day, and monthly forecast content accessible
24/7. The portals also show the latest rainfall radar images and lightning activity. A forecast hotline is available on 09065 777675
(call rate £1.50 per min, staffed 6am to 6pm). Use this to get the latest advice if you are trying to manage a special outdoor event.
Contact Jim at jim.bacon@weatherquest.co.uk
WWW.OPENAIRBUSINESS.COM 11
COOLING & HEATING SOLUTIONS
temperature control specialists
hire
sales
portable units
temporary systems
sales@candhs.co.uk – coolingandheatingsolutions.com – 01590 681 434
Marlwood House, Silver Street, Lymington, Hampshire SO41 6DG, UK
12 WWW.OPENAIRBUSINESS.COM
FUNCTION VENUES
CASE STUDY
PHOTOS BY LAYLA MAY PHOTOGRAPHY
Coton House
Farm
A casual wedding reception
venue with bunting, Pimms
and thoughtful lighting
Coton House Farm is a small, working establishment rearing Aberdeen Angus
cattle, sheep and hogs. It also runs a livery yard and riding school for the
disabled. Situated in the picturesque village of Whittington, near Lichfield,
Staffordshire, it offers a traditional, country marquee wedding reception venue
catering for up to 220 guests. Owner Darren Martin talks to Open Air.
FUNCTION VENUES
What made you decide to start
your wedding venue business?
We were visited by Princess Anne
for our work with the Riding for the
Disabled Association (RDA). We had
set up a marquee for the occasion
and it was then that we started
to ask if people were interested
in using it for weddings: we were
inundated! That was the start of
the business really. Currently we’re
converting the barns into two
different sized wedding venues,
both with one or two acres of
outside space. People love to be
looking at horses, sitting on hay
bales, being private.
We operate in the summer. We
try to avoid polluting the area
with lighting: it’s all achieved very
naturally so people can appreciate
the countryside. We use
solar lighting and low
lighting LEDs, turning them
on and off at salient times so it’s
not continuous. For example, the
mains lights are lit for safety
when guests arrive or leave but
turned off during the event itself. In
so doing we manage the impact on
our surroundings and change the
social atmosphere. The last thing
you want to see are lines of street
and car park lighting! Do it our way
and everyone can see the night sky
and stars.
What facilities for outdoor
functions do you offer?
The people who stay overnight
are those attending a wedding or
having a function at our venue.
There are accommodation options
around and about but some people
want to enjoy the countryside as
much as possible while they’re
here. We have some enclosed fields
for camping and have allowed for
camping trailers and caravanettes.
Of course, being a riding school,
we have the necessary
facilities such as
toilets and showers
although they’ve not
been set up specifically for
campers.
What services do you offer?
Barry Gwilt is our own experienced
chef who has worked mainly
in Hong Kong and America. He
sources the produce from our farm
or farms up to five miles away.
The food chain couldn’t get much
shorter! Our free range hogs,
the beef and the turkey all come
from our farm. The local butcher
is a relative of ours so everything
is done very nearby. As regards
the animals, they are all kept far
away from the marquee and the
house itself. However, the horses
roam neighbouring fields to the
marquee: guests like to watch
them.
How did you research and source
your marquee?
In trying to work out which
was the best structure to
have I began on the
internet then
FUNCTION VENUES
called many companies. My choice
was not the cheapest but the
prettiest, the most durable and
the one which provides what we
need - a warm, safe area which
can be adapted to different tastes.
Sometimes we extend our marquee
for catering and bar units. For
example, we recently included the
cellar look with proper taps and
coolers for a ‘real’ pub experience.
What are your plans for the
future?
We’re open for business during
July and August and have about 19
weddings booked for each month
this year. We could be open year
round, holding weddings every
month. We are at a crossroads:
do we want to be a permanent
wedding venue or do we want to
be a farm that provides a wedding
facility? We’re concerned that the
character of Coton House Farm
would be lost if we were to make it
just a venue. An accountant would
say go for the wedding venue route,
but farms and the countryside are
about a way of life.
How do you work with your
customers to make their event
unique?
I always say to the bride and
groom to be, if you’re looking for
chicken and white wine sauce
then you’re best off at a hotel.
Here it’s like Ma and Pa Larkins’
wedding (The Darling Buds of
May), all bunting and Pimms and a
casual atmosphere. Sometimes it’s
difficult to get people inside for the
speeches and cake because they
simply want to sit in the sun, on the
hay bales, in the fields. Fortunately,
during fine weather, the marquee’s
sides can be opened bringing the
ADDRESS BOOK
outside in. Formalities need to be
run delicately with no rigid timings.
This can be slightly annoying for
the chef but it works for the guests.
How do you publicise yourself?
Facebook, that’s it. We’ve been
booked out with Facebook ever
since we made a page. For many
service providers (cakes, tables,
flowers, etc) Facebook is their sole
advertising: they get far more hits
on their Facebook pages than they
do on their websites. As we are a
unique venue and guests’ reviews
have been so good we don’t need
to advertise anywhere else.
What challenges have you faced?
Employing the right people -
people that actually want to work
- has been our only real challenge.
A prime example is when we
employed a wedding planner who
was paid very well but couldn’t
cope with the volume of work.
Today we seem to manage it quite
well ourselves. Once you have the
“SOMETIMES
IT’S DIFFICULT
TO GET
PEOPLE INSIDE
FOR THE
SPEECHES
AND CAKE
BECAUSE THEY
SIMPLY WANT
TO SIT IN
THE SUN...”
right people in the right places
everything is fine. We have about
40 people working for the venue
now (including bar staff, catering
staff and cleaners) and it’s all going
well.
Do you operate in any other
outdoor hospitality sectors?
My wife and I host about one
wedding fair every season. We
don’t charge for local service
providers to have a stand but we
do check them out first to ensure
visitors meet people who provide
excellence. Larger companies have
wanted to exhibit too but we prefer
to work with small businesses and
manage things ourselves, so we can
maintain standards.
Do you enjoy the business and
why?
It’s fun! It’s hard work and can be
very tasking but when you see each
wedding day, that it’s different
and such a success, the feeling is
fabulous.
MARQUEE HIRE
Blithfield Events - 01543 417504
www.blithfieldevents.co.uk
MARQUEE MANUFACTURER
Tectonics UK - 01962 736316
www.tectonicsuk.co.uk
DRINKS SUPPLIER
Baby Bottles Ltd - 02476 361518
babybottlesltd.co.uk
GROUND PROTECTION
Grass Mats Ltd - 0330 124 2750
www.grassmats.co.uk
TOILET FACILITIES
Follys Luxury Toilet Hire - 01782 680630 /
www.follysluxurytoilethire.co.uk
and Portakabin - 0845 3565656 /
www.portakabin.co.uk
PROMOTIONAL MATERIAL
Brown Bear Photography & Wedding
Stationery - 07713 158579
INSURANCE
South Essex Insurance Brokers -
01708 850000 / www.seib.co.uk
DETAILS
A. Coton House Farm, Whittington,
Staffordshire
T. Darren Martin 07402 712143
E. farmmarquee@aol.com
W. www.facebook.com/
cotonhousefarmcountrymarquee
WWW.OPENAIRBUSINESS.COM 15
FUNCTION VENUES
Wedding
Business
Models
A lot of landowners overlook the enormous potential offered
by the wedding industry, writes Isabel Smith
PHOTOS BY GETTY IMAGES
GONE ARE THE days when a wedding reception
was simply hosted by the nearest hotel or local pub.
Modern couples want something different that will
wow their guests and look great in photographs –
and they are prepared to pay a lot of money for the
right venue. The fact is your summer gardens, rolling
farmland or family home could easily be transformed
to wedding heaven, and you will have the joy of
hosting couples on the happiest day of their lives.
However, if you’ve never worked in the wedding
industry before the idea of suddenly pitching
yourself as a wedding venue might seem a little
intimidating. After all, you have to market yourself
somehow, apply for umpteen licences and face the
prospect of dealing with demanding bridezillas!
The good news is that it doesn’t have to be as
daunting as it first sounds. Running a wedding venue
is nowhere near as difficult or scary as you might
imagine. All you have to do is choose the business
model that suits you best and follow a few basic
rules. The trick is to make your venue work for you.
Here’s my guide. ›
16 WWW.OPENAIRBUSINESS.COM
VENUES
MODEL ONE: DRY HIRE
This is the best business model for
beginners. You simply offer your space
to brides and grooms and then work
with a select group of external suppliers
who will do all the hard work to make
your venue wedding-ready. To get
started, simply set up a website with
some key details about your property
(photos, availability and contact
details). Then get in touch with your
local wedding planners and marquee
companies and let them know that
you are in business. As time passes you
will be able to update your facilities
(eg. adding an outdoor power supply
or water source) and you can build
a preferred supplier list that your
clients can use. You can then gain extra
revenue by charging your suppliers a
commission for each successful referral!
› For: There is very little initial
investment needed and you can
scale up your business over time.
› Against: You will need to market the
business yourself and there will be
a certain amount of administration
work involved when it comes to
scheduling, arranging site visits and
drawing up contracts.
MODEL TWO:
DEDICATED CONTRACTS
If you really don’t want to deal with
multiple brides and suppliers then this
option might suit better. Rather than
publicly advertising your venue, you sign
an exclusive contract with one of your
suppliers (usually a marquee company
or a caterer) and hand over all sales,
marketing and operations to it. In return,
it pays you per event for use of the space.
› For: This is a simple, stress-free way of
making money from your land on your
terms.
› Against: By offering a more limited
service you won’t be able to charge as
much. You may also deter some clients
if you are unable to offer the sort of
WWW.OPENAIRBUSINESS.COM 17
FUNCTION VENUES
GETTY IMAGES
flexibility that modern brides crave.
MODEL THREE:
FULL OPERATIONS
In this model you will become a full-on
wedding venue. You will undertake all
your own marketing, sales and contract
work and you will work closely with
suppliers – even creating a bespoke
menu and wine list with them. On the
day itself you will probably need to be
there to oversee everything and make
sure the bride and groom are being
looked after, and you may need to hire
extra staff to provide the best possible
level of service.
› For: This model definitely offers
the greatest opportunity for money
making since you are managing
everything yourself. As your reputation
grows you can start to charge more for
your services.
› Against: There is a huge amount of
work involved. However, you can hire
an experienced consultant to guide
you through this process to help avoid
expensive mistakes, learn the skills you
need and streamline your marketing
activities.
ADDITIONAL REVENUE
If you are already using your venue as a
wedding location there are a few things
you might consider in order to further
your wedding-related income.
› Products and services: this can be
something as small as offering table
centrepieces, lanterns or fairy lights for
the evening. Or it may be a big-ticket
item like an ice-cream tricycle or a
petting zoo for the kids.
› Partnerships: if you are looking to
diversify within the wedding sector
you need to keep your eyes open
for new networking opportunities
around your area. For instance, make
links with transport companies, spas,
accommodation and nearby activities.
These relationships allow you to go the
extra mile for your guests and take a
commission from referred sales.
› Shoots: either for the weddings
themselves or for photo-shoots within
the wedding industry. This is a visual
industry and people are fighting it out for
great spaces where they can photograph
their designs.
› Alternative wedding plans: there is
no such thing as a traditional wedding
any more. Couples want to put their
own stamp on their big day and it can
really pay to be flexible and open to
alternative ideas. Consider offering full
weekend packages, camping facilities,
festival-style receptions, a late licence for
evening events or ceremony-only deals.
FIVE RULES FOR SUCCESS
DO YOUR RESEARCH
1 This may sound obvious but it’s
worth stating. The wedding industry
is full of its own quirks and foibles,
so take your time and get to know
it before diving in. Visit a few other
venues, ask plenty of questions
and introduce yourself to as many
suppliers as possible.
BE HONEST ABOUT YOUR
2 TARGET MARKET
Of course, you want to attract the
rich and famous but your venue may
be more suited to local weddings
instead. By trying to woo higher-end
clients you could end up alienating
your real customer base and,
ultimately, go about losing money.
Start small and gradually grow your
business – word of mouth is the best
marketing tool of all.
WORK WITH YOUR COUNCIL
3 No matter what sort of venue
you’re running you’re going to
need permission from the council.
For a start, you have to have an
entertainment licence, otherwise
there will be no dancing late into the
night! You might also need to apply
for a licence to serve alcohol or for
planning permission to expand your
venue or change its use.
GET INSURED
4 Public liability insurance (for you
and all your suppliers) is a must. You
might also need to take out extra
insurance policies to cover natural
disasters (such as flooding) or power
outages (which could lead to food
losses or cancellations).
CHOOSE YOUR SUPPLIERS
5 WITH CARE
No matter which business model
you choose, the suppliers you work
with will be the key to your success.
Make sure they share your values,
respect your property and sign formal
contracts for every eventuality.
ABOUT THE AUTHOR
Isabel Smith has spent 10 years in the wedding industry as one of the UK’s top wedding planners and business consultants.
Isabel’s expertise spans marketing, sales and operations. She helps new vendors launch and assists established businesses
should they find their sales falling.
www.isabelsmithconsulting.co.uk / www.isabelsmithweddings.co.uk
18 WWW.OPENAIRBUSINESS.COM
Weather services for
outdoor events
Speak to a forecaster
09065 77 76 75
Calls cost £1.50/min plus network access charges
weatherquest.co.uk
@weatherquest_uk | /Weatherquest
FUNCTION VENUES
GETTY IMAGES
Fantastic
Light it and they will come! So says Ronnie Brown
PHOTOS BY BLACHERE ILLUMINATION UNLESS STATED OTHERWISE
LIGHTS WORK. THEY can create
a statement, an atmosphere
and even safety, whether you
are lighting a small venue or an
entire street. Done well, lighting
can completely transform a venue
or an event. I usually give three
examples of when and where
lighting really works: Walt Disney
World, Blackpool and My House.
OK, I use lighting for fun but the
other two use it for the return
they attract so abundantly. Now
these examples may be a little
extreme but they show what is
possible. Blackpool spends in
excess of £2.2m each year and
attracts 3.7m visitors during the
two months of the Illuminations.
That’s a lot of ‘Kiss me Quick’ hats,
not to mention revenue taken
for taxis, hotels, pubs and clubs,
etc. As for Disney? Well, the extra
photographs taken of guests in
front of the Castle paid for the
lighting in the first year (in excess
of $1m).
Now, don’t rush out and buy
the Rolls Royce just yet. These
attractions have a head start on
most of you guys, but the concept
remains the same. It is a simple
strategy to take the opportunity
that Christmas presents, as well as
dark afternoons and evenings, and
use it as a marketing tool. Build on
it year-by-year, event-by-event and
you too can achieve the success of
a Blackpool or a Disney (albeit on
a smaller scale). I would suggest
that your lighting display is part of
a bigger marketing plan; lights may
be a good starting point but should
not be the end.
And lights are not just for
Christmas. Some products can
be used for different events. Tree
lights on a summer evening create
a wonderful ambience. There are
also a number of lighting ‘motifs’
for summer displays.
You can light during the day; you
just have to be aware of the big
yellow thing in the sky. If the sun is
in full effect it can seriously affect
your lighting display’s impact so
be clever about the positioning of
your installation and create some
darker areas for contrast.
Back at my house, in the run up
to Christmas one year, I planned
some research into a couple of new
products I had received. I wanted
to see how they came out of the
box, how they went up, how they
lasted a Scottish winter, how they
went back in the box (they never go
back in the box). A day or two after
GETTY IMAGES
20 WWW.OPENAIRBUSINESS.COM
FUNCTION VENUES
LIGHTING TERMS
› LED – when compared to old
style bulbs, ‘light emitting
diodes’ are by far the most
energy saving solution
› Lumens – a measure of light
output. The higher the lumen
the brighter the light
› Colour Temperature - a
method of describing the
colour characteristics of light,
usually either warm (yellowish)
or cool (bluish). It is measured
in degrees of Kelvin (°K).
› String Lights – highly versatile,
strings of lights can be hung,
strung, twirled or wrapped
› Ropelight - a decorative
lighting fixture featuring small
light bulbs linked together
and encased in a PVC jacket to
create a string of lights
› Curtain Lights – these feature
“OF COURSE, THE BIGGER THE BUDGET, THE
MORE YOU CAN ACHIEVE BUT CREATIVITY CAN
PRODUCE FANTASTIC RESULTS WITHOUT
BREAKING THE BANK.”
installing them outside I noticed
a car drive up to the house, then
another and another, then up to
25. I live in a cul-de-sac so don’t
have passing traffic. Wow! That’s
the power of lighting.
WHAT DO YOU NEED?
There are loads of lighting options
from singles, strings, projections
and uplights for trees/buildings to
lasers, floods, festive motifs and
even for underwater. Choosing the
correct product for the effect you
are trying to create is paramount.
Some may want to call in a lighting
professional to help (this can
be free advice from a reputable
lighting supplier).
Certain basics are required, for
example mains power is most
a top cable from which a
number of strings of lights can
be hung vertically. Great for
lighting buildings
› Watts - in lighting, a watt is
used to measure how much
electrical power is used by a
light fitting
› Amps - the basic unit of
electric current
› Transformers – these can be
used to alter the voltage going
through a circuit to a suitable
level or make lights dimmer or
brighter
› DMX - a system of controlling
‘intelligent’ lighting fixtures
and dimmers
› Projection Mapping - a
projection technology used to
turn objects, often irregularly
shaped, into a display surface
(such as a building) for video
projection
GETTY IMAGES
common although solar power,
batteries or even a generator
can be used. There can be much
cabling involved so consideration
of how this should be hidden will
help create the magic.
You needn’t be an expert to
specify lighting but knowledge on
the length of lighting strings and
what power is required to light
them is useful. Lighting products
can be mains voltage (230/240V),
low voltage (110V) or extra low
voltage (12 or 24V). Low and extra
low voltage products will require
a transformer to suit the input
voltage.
LIGHTING DESIGN
There may be specific rules for
your area so it is always best to
check with your local planning
department before undertaking
a large installation. As a rule of
thumb, if your lights are temporary
then there is no need for planning
permission.
What makes a beautiful
installation? This is difficult to
answer definitively since beauty
is in the eye of the beholder. To
start the design process you could
involve a consultant to avoid
costly mistakes and there are a
number of reputable companies
that would provide this service.
For a smaller project or event you
may want to experiment with a
few strings of lights or colourwash
lights.
You don’t need to spend a lot
of money to make an impact. Of
course, the bigger the budget,
the more you can achieve but
creativity can produce fantastic
results without breaking the bank.
Neither need you buy; lighting
products can be rented on a daily,
weekly, monthly and yearly basis.
ABOUT RONNIE BROWN
“I want to sell light bulbs
like my Dad,” said Steven
Brown aged five. That
was my son’s response
to the question, ‘What
do you want to do when
you grow up?’ When I
get asked the question,
‘What do you do?’ a smile
will always appear on
my face. It is interesting
to see people’s reaction
when I say, “Christmas
Lights - not the ones
you have in your house,
but for towns and
cities, events, the odd
theme park and iconic
buildings.”
I’ve been saying this
since 1987. Of course the
client list wasn’t as well
known back then. But as
time went on the towns
and cities we worked
with became some of the
biggest in the UK.
I was first introduced to
Blachere Illumination
in 1996 and became
a distributor for them
that same year. It was a
no brainer; the product
range and the quality of
design and manufacture
were light years ahead
of any of the suppliers
in the sector. In 2001
Blachere bought a major
share-holding in my
company Wonderland
Illuminations and
we became Blachere
Illumination UK Ltd. We
supply anything from a
single string of lights to
a fully designed themed
display and all points in
between. www.blachereillumination.co.uk
WWW.OPENAIRBUSINESS.COM 21
ZooLoos
os’ luxury range of portable,
vacuum toilets, ts
showers and
washrooms.
Give guests the VIP (Very Important Portables) treatment. Reserve your luxury loos today.
+44 (0)1258 840233 | info@zooloos.co.uk
Ensure your guests
have the best!!
• Luxurious eco-friendly modular
vacuum toilet facilities
• Bespoke and stylish
• Ideal for all prestigious corporate
and private outdoor events
• Covering the UK
Tel: 0345 459 0589 • www.classicalloocompany.com • enquiries@classicalloocompany.com
22 WWW.OPENAIRBUSINESS.COM
FUNCTION VENUES
Party Potties
Ensure your portable toilet provision is spot on with
Jon Stebbings’ advice on specifying party loos
PHOTOS BY: SITE EQUIP WWW.SITE-EQUIP.CO.UK
WWW.OPENAIRBUSINESS.COM 23
FUNCTION VENUES
Tardis-style portable toilets
are a budget option
PHOTOS BY: SITE EQUIP WWW.SITE-EQUIP.CO.UK
AN ABSOLUTE ESSENTIAL in any
outdoor event’s infrastructure is
the provision of toilets. There are
two main types of portable toilets
for events: Tardis-style units,
known as such in the industry
for their resemblance to Doctor
Who’s time-machine, and trailermounted
units. Tardis units are
the most basic portable toilet
featuring a single re-circulating
chemical action. They are a
‘budget box,’ ideal for smaller
functions. However, your guests
may hold ill-conceived ideas
about them as they are likely to
have found one in a less than
ideal condition somewhere.
The other, far more glamorous
option is the trailer-mounted
system that can either be plugged
into a water supply, use a vacuum
flush (which can also refresh
the air in the trailer), or be a
recirculating chemical system
like the Tardis unit. This type of
portable toilet is much larger
and contains a combination of
cubicles, handbasins and urinals.
Trailers range between 10 and 25
feet in length, with units being
supplied in many configurations
of cubicles, cubicles with
handbasins and urinals. They will
need power, although if mains
supply is not available a generator
can usually be hired as part of the
package.
Generally speaking, trailermounted
toilets start with
1+1 units - one cubicle with a
handbasin for women and one
for men. Larger trailer-mounted
units can accommodate three
ladies’ cubicles and 10 urinals,
or three cubicles for ladies with
three cubicles and two urinals
for gentlemen. It is also possible
to incorporate baby change
and disabled facilities. The
configurations really are endless
as is the scope for decoration and
optional extras such as internal
and external finishes, attendants,
toiletries, music and even DVD
players.
There is, as one might expect,
a wide difference in the quality of
trailer-mounted units. The most
basic units are to be found at
festivals and less grand events,
while the more top-end units
are supplied to weddings and
other up-market gatherings such
as corporate events and as VIP
facilities at festivals.
CALCULATING TOILETS
Public events, such as music
festivals and county shows,
have guidelines for calculating
the number of toilets required
published in the Purple Guide (a set
of instructions for health, safety and
welfare at public events produced
by the Events Industry Forum).
For a private, more intimate affair,
however, you may want to be a little
more generous. For example, where
the Purple Guide recommends
one toilet per 100 people, wedding
guests will probably be happier
with one cubicle per 10-25 people
to avoid queueing. So, if you have
a mixed group of wedding guests
numbering 100, you might want to
go for a trailer offering two female
cubicles, one male cubicle and two
urinals.
Trailer-mounted units supplied
with hot handwash basins can be
non-mains connected as they come
with fresh water supplied, which
is heated either from the on-site
power supply or by a generator.
Portable toilet units should always
be delivered to an event in a
scrupulously clean condition, with
the supplier operating to stringent
Health and Safety and British
24 WWW.OPENAIRBUSINESS.COM
FUNCTION VENUES
Standard regulations.
Portable toilet hire should cost
around £200 for the supply of
both a ladies’ and a gentlemen’s
Tardis portable toilet, with prices
for the hire of a trailer-mounted
unit ranging from £500 to £1,000+
depending on the specification
and whether it has been provided
by a local hire company or a larger
regional/national supplier, in
which case transportation charges
will need to be taken into account.
Many suppliers now offer themed trailer units
ABOUT THE AUTHOR
John Stebbings is
passionate about
helping people to find
the very best private
dining experiences at
venues throughout
the UK. When he isn’t
assisting PAs in locating
the perfect venues for
their events his interests
include keeping his
Parson Jack Russell
terrier out of mischief
whilst on walks, eating
with friends and family,
feigning knowledge of
wine, listening to music
and discouraging slugs
from his vegetable
garden in the summer
months. www.
privatediningrooms.
co.uk
TOP 10 TIPS
Decide how many guests will be attending the event to determine
1 the number of units required. If in doubt, ask your supplier; most
have ‘toilet calculators’.
Remember that the caterers and ancillary event staff will need
2 to use the loos too so add these to your calculations. For larger
parties where, staff numbers are greater, it is important to supply
them with their own facilities.
Ensure a level site. This is an essential requirement for obvious
3 reasons that would be both indelicate and unnecessary to
mention!
Check if the location of the venue has a power supply. If not, use
4 a system that can be run from a generator and add this to the hire
package. It is worth noting that Tardis-style units do not need power
although you will need to light them somehow if they are to be used
at night.
Check if the venue’s location has a fresh water supply as this will
5 inform your decision on which type of system you can use.
Decide if disabled and/or baby changing units are
6
7
necessary.
Decide if an attendant is required to clean and maintain the loos.
Attendants can often be supplied by the hire company for an extra
charge.
Determine whether an interim service will be required. For more
8 than one event at the same venue, such as when a wedding is
taking place on the Saturday with a further reception on the Sunday,
it may well be necessary to empty and replenish the units for the next
day.
Decide which type of loos are required. As explained above,
9 different portable toilets are more appropriate for different events
and demographics.
Think inventively. Many suppliers now offer ‘themed’ units
10 which add a talking point and some fun, or you can get
creative yourself with accessories and luxury toiletries. Alternatively,
go uber-luxury and really make a feature of party toilets by
positioning them inside a dedicated marquee to which you can add
pendant lights, carpet, a dressing table area and full length mirrors!
FUNCTION VENUES | PRODUCT FOCUS
Portable Toilets
A selection of portable toilet blocks available for outdoor function venues
LUXURY LOOS
ZooLoos
01258 840233
www.zooloos.co.uk
To mark the occasion in style,
pamper your guests with
luxury portable toilets and
washrooms that are a flush
above standard hire loos.
With their advanced vacuum
technology that purifies
the air with every flush,
and luxurious washrooms
dressed with designer beauty
products, our stylish loos are
the luxurious alternative to
dingy portable toilets. We
also use the cleanest, most
eco-friendly flushing system.
We understand events occur
in all styles and sizes, so
naturally, our portable loos,
washrooms and powder
rooms can be tailor-laid.
That’s not forgetting they can
also be uniquely styled for
your event.
LUXURY TOILETS
AND SHOWERS
Loos For Dos
0845 123 2901
www.loos.co.uk
A multi award winning toilet
and shower hire company
based in Hampshire, offering
a full range of luxury and
contemporary units across
the South of England. All
our units are finished to the
highest standards. They
arrive on site fully stocked
with quality consumables
and carefully set up by
our fully trained engineer.
Optional extras include
mains connection of units,
long term hire, generator
hire, attendant services
and out of hour’s delivery /
collection. Our aim is simple
- to bring glamour to loo and
shower hire. You can expect
us to be professional, friendly
and fun to work with.
THEMED TOILETS
Site Event
01256 384134
www.site-equip.co.uk
Site Event is a family run
company established
for nearly 30 years and
is arguably the longest
established portable toilet
hirer in the UK, having
imported the first ever
cubicles from the US. It
constantly builds upon its
wealth and experience in
the sector by innovating
the saturated portable
toilet industry. Through
the production of the now
famous ‘themed’ toilet
trailers it has founded
a sister company ‘Site
Build,’ which is taking
off building luxury toilet
trailers across the globe.
Forever progressing and
innovating, Site Event
is at the forefront of
the industry and well
respected among peers.
MODU-LOO
Classical Loo Company
01307 818190
www.classicalloocompany.com
We specialise in the
provision of stylish modular
vacuum toilets, ideal for all
high class outdoor events
throughout the UK. Our
innovative alternative to
the usual toilet trailer is
designed to be installed
in any covered area and
is especially suited for
restrictive locations
(1m wide access).
Modu-loo’s eco- friendly
design, minimal water
requirements and nochemical
use makes this
the ideal choice. As a family
owned business we pride
ourselves on the quality of
our facilities and the service
and commitment we offer.
We ensure outdoor event
toilet provision is taken care
of with the minimum of fuss
but the greatest of care.
26 WWW.OPENAIRBUSINESS.COM
FUNCTION VENUES | PRODUCT FOCUS
LOGIC RANGE
Event Washrooms
0800 2800 247
www.eventwashrooms.co.uk
The Logic modular solution
is a totally flexible toilet
system that boasts both the
highest standard in luxury,
and an ability to be installed
in places not accessible to
standard trailer and modular
toilet technologies. Each
component is standalone
making movement possible
into low accessibility venues.
Whether you require a single
cubicle and a vanity unit for
your event for 20 guests, or
you’re planning a ball for
5,000, we can accommodate
your needs. Features include
an oak exterior finish, oak
and travertine interior, glass
wash basins and LED lighting.
Can be connected to mains
drainage or use its own
standalone system.
TRULY MOBILE
ExcLOOSive Event Hire
01283 575749
www.excloosive.co.uk
We are a long-established,
family run company that
specialises in mobile toilet
and portable shower hire
facilities. The toilet units are
completely self-contained,
needing no mains connection,
and can be situated almost
anywhere, making them
truly mobile. These units are
very popular with wedding
venues and really do provide
a superb environment for
guests. In addition to the
mobile toilet units that we
hire, we also offer a full range
of services to help your event
run smoothly, including
attendants if required. Our
professional and friendly
service will ensure a care free
day for yourself and your
guests.
BOUTIQUE RANGE
Just Loos
01962 867808
www.justloos.com
Our range includes luxury
trailer toilets, themed
luxury toilets and designer
modular washrooms that
can be set up in marquees.
The boutique range is
perfect for weddings and
features a beautiful dark
oak exterior plus a very
modern and contemporary
look on the inside. The
ladies units are adorned
with large pictures of
Marilyn Monroe, Audrey
Hepburn and Sophia
Loren as well as vibrant
pink doors and coloured
lighting. For the gents
units there is a James
Bond theme with red doors
and coloured lighting to
complete the look. These
units are self-contained,
only requiring a 13amp
power supply.
BESPOKE & LUXURY
Peagreen Manufacturing UK
0800 6343 546
www.peagreentoilets.co.uk
Looking for something
unique? We offer a
completely bespoke
service for your temporary
facilities. If you want
something extra special
then we can turn your
ideas into reality.
Commissioned by leading
blue chip companies on
market leading projects.
As one of the UK’s leading
manufacturers of mobile
temporary facilities for
events of all types, we can
offer you a solution that will
meet your requirements.
We are best known for our
luxury re-circulating and
vacuum toilet trailers and
shower facilities. We can
advise you on any build
project you may have.
Stylish, practical, reliable
and durable.
WWW.OPENAIRBUSINESS.COM 27
Glamping Pods | Outdoor Kitchens | Meeting Spaces
Made from aviation grade aluminium, engineered to fly at 30,000
feet and finished to the highest standards to your individual
specification; Aeropods are unique and distinctive
• Made from upcycled
commercial airliner fuselage
• Fully insulated and finished
to the highest specification
• Electricity and water can be
installed
• Options include heated floors
and a wide range of finishes
• Can be made to any length with
a 2m standard depth
• Easily transported
01359 271 876 / 07774 750152
www.dappr-aviation.com
28 WWW.OPENAIRBUSINESS.COM
ACCOMMODATION
CASE STUDY
Gooseberry
Field Campsite
A connection with guests keeps bookings rolling in
Gooseberry Field Campsite is a glamping holiday business based in Pluckley, in the
heart of Kent. It is owned and run by John Mills and Kerstin Wolgast, two ageing, post-punk hippies
who last year managed to finally escape from a hectic lifestyle in the City to a simpler, more relaxed
way of living with chickens, farmland and open fires. John and Kerstin talk to Open Air.
ACCOMMODATION
What glamping accommodation
do you offer and why did you
choose it?
We offer canvas bell tents. Our initial
idea was to have one of everything
- a bell tent, a yurt, a tipi - but the
market seems to be in bell tents
right now; they have proved to be
the most popular. The benefit of
having a bell tent is that it’s like
being in a beautiful, boutique hotel
room, with loads of space and lovely
decoration. During the day or if
it’s raining they are a good place
to spend time in, not like normal,
cramped, damp tents. We also invite
guests to bring their own bell tents
and pitch up on our camp-site,
something that has proved popular.
Not many sites offer this option; it
seems like we’re filling a niche in the
market. We found that the tipi just
didn’t get many bookings so we’re
using it as a communal space this
year.
Why did you decide to start a
glampsite and when did you first
open?
We have a smallholding providing
organic produce and a healthy
way of life for the family. Running
a campsite merged really well with
our ethos of a natural lifestyle,
rearing rare breed pigs and
chickens, making our own jam,
cider and sausages. The key for
us is that it’s a small site; we only
have six units. We’re not interested
“WE HAVE A
SMALLHOLDING
PROVIDING
ORGANIC
PRODUCE
AND A
HEALTHY WAY
OF LIFE FOR
THE FAMILY”
in making it bigger, creating more
work or more stress for ourselves.
2015 was our first full year.
Throughout all of the first winter we
prepared the site and then opened
in March. We had guests staying in
March, even though it was so cold!
Most brought their own bell tents;
ours started to be booked more in
April.
How would you describe your
‘style’ or unique selling point?
We like to connect with our guests.
We have big bonfires on Saturdays,
offer communal cooking spaces on
the terrace and, even if we are not
actually interacting with the guests,
they can see us working on the
smallholding. We’re starting to get
lots of return custom.
How did you research the
business?
We carried out detailed research
into booking websites, such
as CoolCamping and PitchUp.
Kerstin is experienced in sales and
marketing so she could delve deep
into the website analytics and that
has really paid dividends.
Tell us about your location
and site
We’re near to Ashford International
rail connections and have close
driving links to the M25 and the
M20; London is only about 90
minutes away. Having said that,
when you turn off those roads, we
are very much in the countryside.
We’re close to the coast and
seaside towns such as Whitstable,
Hythe and Folkestone too. We’re
very convenient for those living in
the South East. Gooseberry Field
offers quiet solitude close by, not
an eight hour drive to Scotland
to find peace and quiet. Through
personal experience we were sick
of campsites with cold showers and
dirty toilets. We wanted to build
big, beautiful facilities; a nice place
to be.
What challenges did you face
regarding planning?
We started off sticking to the 28
days permitted development rules.
30 WWW.OPENAIRBUSINESS.COM
ACCOMMODATION
Now, after our first season, and with
the support of council planners,
we’re in the process of becoming
a full time summer campsite. My
advice to other businesses is to
start slowly, to try one thing at a
time, to stay within the planning
boundaries, and to ask advice from
anyone you can. We’ve found that
small business developers and the
council’s advisors and officers are
very easy to work with. Since we are
small and simply adding tents to a
working agricultural smallholding
it’s easier for everyone to handle.
ADDRESS BOOK
How do you publicise yourself?
To a large extent we rely on
Facebook, Twitter and Instagram,
and recommendations from last
summer’s guests have been really
helpful. We are already 20% full for
this summer. Campsite booking
websites take a commission
and we question whether this is
affordable for a site such as ours,
operating on small revenues. If the
booking website is asking for 10-
15% of the cost that’s a large slice
of our profit.
How did you choose your interior
decoration?
Much of it was stuff we had
already; we’ve bought quite a
few rustic items over the years
on our travels to Namibia and
Sweden and we have started using
those for the campsite. Then we
searched the internet for what
was practical and good value. We
wanted each tent to be individual
so that guests could book a certain
style; each of the six are equally
popular. We’ve used nearly every
known bell tent available in the
UK however we are just now
negotiating a sole supplier. We
designed and built the BBQ/pizza
oven using second hand bricks
from a friend. Again, we designed
and built the washroom and WC
facilities.
What challenges have you faced?
To be honest the whole process
has been fun although our first
season was a steep learning
curve. For example, how best to
clean all the tents on handover
days initially proved a headache.
We’ve now tweaked our hours
and management to better
suit what is required and make
everything more efficient. We’re
both experienced in running our
own businesses so this is not our
first set-up and that makes a world
of difference. We don’t have any
fear in creating new products, of
selling or marketing. We knew
what we wanted in terms of
natural environment and convivial
atmosphere. We just got on with it.
Do you enjoy the business and
why?
Yes, very much. It’s a pleasure to
work seasonally. We look forward
to opening in April and then to
closing in October when we can
enjoy free time, a chance to do
some travelling and, of course,
some sales for the business. It’s a
great lifestyle.
What’s your advice to those
entering the industry?
Just go for it! That’s really the best
way. You could talk about it forever
but you’ve just got to go for it.
BELL TENTS
SoulPad - 0800 3899 193
www.soulpad.co.uk
TIPI
Hummingbird Tipis - 07889 288 982
www.hummingbird-tipis.com
WEBSITE
1&1 - www.1and1.co.uk
BOOKINGS
Anytime Booking - 01326 574660
www.anytimebooking.co.uk
ADVERTISING
CoolCamping - www.coolcamping.co.uk
Airbnb - www.airbnb.co.uk
INTERIORS
Boutique Camping - 020 3394 2986
www.boutiquecamping.com
Second Nature -
www.secondnatureonline.co.uk
HOT TUB
HotTubSauna - 020 3514 3896
www.hottubsauna.co.uk
FIREPITS
Lloyd & Co Blacksmiths – 07966 728 966
www.lloydblacksmiths.com
HAMPERS
Pluckley Farm Shop -
01233 840400
www.pluckleyfarmshop.co.uk
DETAILS
A: Gooseberry Field, Pluckley, Kent
T: Kerstin Wolgast 07788 237 588
W: www.gooseberryfieldcampsite.com
E: info@gooseberryfieldcampsite.com
WWW.OPENAIRBUSINESS.COM 31
ACCOMMODATION
Your Planning Plan
Richard Goodwin, rural surveyor for the Country Land and Business Association’s
(CLA) Midlands region, discusses planning for those seeking to enter the exciting
and potentially rewarding world of glamping
FAR FROM THE holiday experience
of soggy sleeping bags, cramped
tents and communal facilities,
glamping is all about providing
outstanding accommodation –
ranging from shepherds’ huts and
gypsy wagons to opulent yurts and
geodesic domes – in spectacular
locations. Glamping is a great way of
diversifying to yield a good income
from land and can bring relatively
fast returns on investment. So it’s no
surprise that many landowners are
choosing to maximise the potential
of their property by creating sites to
host would-be glampers.
So, you’re considering the
glamping route but where to start?
Your location, and the way in which
it impacts on your potential site,
is as pertinent to the final decision
as the accommodation, facilities
and services you aim to provide.
Access to and from, proximity
to attractions and local shops,
even the opinions of neighbours,
all are vital when evaluating
the suitability of your site. Then
there are the practicalities: the
availability of utilities (water and
sewage, gas, electricity, internet
connectivity); business rates; the
expected occupation and operation
periods; the choice of permanent
or temporary structures; Health &
Safety regulations; and, not least,
whether planning permission is
required.
Where should you be looking for
information regarding the need, or
otherwise, for planning permission?
For starters, a little legwork is
required in investigating the type
and location of existing tourist
accommodation. The discovery
of nearby glamping facilities may
initially quell your aspirations but
will certainly provide precedent
evidence for a planning application.
Your second port of call will be the
Local Plan Policy which sets out the
strategic priorities for development
of an area and gives guidance on
what will and won’t be permitted.
Paramount to planning
permission is National Designation.
Certain areas of countryside can be
‘designated’ which means they have
special status as protected areas
due to their natural and cultural
importance. There are restrictions
on activities and developments
that might affect a designated or
protected area, eg. building new
houses or roads. If protected area
restrictions apply you might need
to do certain things such as: obtain
permission from the local council
and Natural England; carry out an
ecological survey; and, carry out an
Environmental Impact Assessment.
DO YOU NEED PERMISSION?
So, do you need planning
permission? The key issue is to
decide whether a temporary
structure constitutes ‘development’
in which case planning permission
is required. A development can be
either a ‘building or engineering
operation’ or a ‘material change in
the use of land.’ However, in some
cases in which planning permission
is required it is deemed already to
have been granted, under a General
Permitted Development Order. In
these permitted development cases
no application is needed.
What constitutes ‘building and
engineering operations’? Each case
will turn on its individual merits
but courts, in judging whether
something amounts to a ‘building
operation’, have consistently
looked at three main factors:
size; permanence; and, physical
attachment. This approach was
endorsed by the Court of Appeal in
32 WWW.OPENAIRBUSINESS.COM
ACCOMMODATION
a case that concerned the erection
of a large 40x17m marquee within
the grounds of a hotel. The Court
held that the marquee, which was
erected on the lawn “...every year
for a period of eight months was,
due to its ample dimensions, its
permanent rather than fleeting
character and the secure nature
of its anchorage, to be regarded
as a building operation. The
annual removal of the marquee
did not deprive it of the quality of
permanence. Permanence did not
necessarily connote that the state
of affairs was to continue forever or
indefinitely.”
The same tests were applied
in the High Court where it was
held that poly tunnels covering a
total area of 30-40ha, in place for
up to seven months of the year
and attached to the ground with
metal hoops, did involve a building
operation. It seems clear that the
erection of a large marquee, or
any such substantial structure,
for several months of the year is a
building operation and is, therefore,
development requiring planning
permission.
However, a structure which is
smaller, less permanent, and/or
not substantially attached may not
constitute a building operation. It
will depend on the individual facts
of each case. Three months could
be enough to create ‘permanence’
if the structures are very large but a
small- or medium-sized structure, in
place for a few months and held in
place by weight rather than fixings,
may not. Any significant ground
preparation works for a temporary
structure could in themselves
constitute a building or engineering
operation requiring planning
permission.
In addition, development can
consist of a material change in
the use of the land. Even where
a temporary structure is not a
building operation, planning
permission would be needed if its
use amounted to a material change
of use. For example, a marquee for
one or two private parties in the
garden of a house should not be a
change of use because such parties
are incidental to the enjoyment of
houses and their gardens. However,
a marquee regularly hired out
commercially for a number of
parties, or used for retail purposes,
probably would amount to a
material change of use because
these are essentially a business use.
Conversely, a hotel using a marquee
for parties would probably not
involve a material change of use.
YOUR APPLICATION
If you do need planning permission,
when submitting your application
it will help to include details of
the economic benefits, in terms of
income to the area, employment
and potential benefits to other local
businesses.
Planning application fees vary
widely depending on the size of
the proposed operation and the
works required. As an example, to
change the use of a piece of land to
tourism would attract a fee of £385
per 0.1 hectare. Your local planning
authority can provide an accurate
figure, and the Planning Portal has
a full list of fees.
After submission the local
authority will publicise the
planning application to members
of the public and consultees, such
as the local parish council, the
Environment Agency, tourist boards
and any agencies responsible for
designated areas. After receiving
these responses and comments
the authority will then produce a
summary of the application along
with its decision to approve or
refuse it.
JOLLY DAYS GLAMPING, YORK
“ANY
SIGNIFICANT
GROUND
PREPARATION
WORKS FOR A
TEMPORARY
STRUCTURE
COULD IN
THEMSELVES
CONSTITUTE
A ‘BUILDING
OR
ENGINEERING
OPERATION’
REQUIRING
PLANNING
PERMISSION”
WHEN MIGHT PLANNING
PERMISSION NOT BE REQUIRED?
If the land is to be used for a
limited time period and the activity
will have minimal impact upon
the area, it is possible planning
permission and licences would not
be required. Scenarios in such cases
would be: tent pitches for no more
than 28 days of camping within the
year; a single caravan on a piece of
land for no more than two nights,
up to 28 days a year; more than
three caravans on a piece of land
over five acres for no more than
28 days; and, if the site is occupied
and supervised by an exempted
organisation such as the Camping
and Caravanning Club.
WHEN MIGHT A SITE LICENCE BE
REQUIRED?
A caravan site is defined as any land
on which a caravan is stationed for
human habitation together with
land used in association. Subject
to permitted development rights,
a caravan site, therefore, requires
both planning permission and a
site licence before it can operate.
A site licence has to be applied for
separately, following the granting
of planning permission. While
planning permission attaches to the
land, the site licence is held by the
occupier and is non-transferable
without the prior consent of the
local authority. Licence conditions
are likely to cover the following
issues: boundaries; spacing
between caravans; roads, gates
and footpaths; hard standings;
fire fighting appliances; storage of
LPG; electrical installations; water
supply; drainage and sanitation;
refuse disposal; parking; recreation
space; notices, etc.
WHAT IF MY SITE IS IN A
DESIGNATED AREA?
A glamping site may be permitted
in a designated area (Green Belts,
Sites of Special Scientific Interest,
Areas of Outstanding Beauty,
National Parks, etc) in exceptional
circumstances. Proposals in these
areas may require higher standards
of design, layout and landscaping
and preference may be given
to small sites over large sites.
So, pre-application discussions
with the local planning authority
are encouraged to resolve any
potentially contentious issues.
If planning permission or a ›
WWW.OPENAIRBUSINESS.COM 33
ACCOMMODATION
Certificate of Lawfulness for an
Existing Use (CLEU) has been
issued, a site licence must be
issued.
WHAT ARE THE OPTIONS IF MY
SITE IS DESIGNATED A ‘CERTIFIED’
SITE?
If your land is approved by an
exempted organisation it is
possible planning permission and
licences would not be required.
For example, the Camping and
Caravanning Club holds exemptions
from Natural England which allows
it to certify small caravan and
campsites for use by club members.
Once certified you would be able to:
accommodate up to five caravans
or motorhomes and 10 tents at any
one time including glamping pods;
be open all year round if you wish,
or you can specify your opening
months; and, keep all of the site
fees. Certification can be for full
sites (caravans, motorhomes and
tents/pods), caravan only sites and
also tent only sites (also suitable
for sites where access is particularly
poor). However, whether the
member is camping in a tent,
caravan, motor caravan or trailer
tent, they may only camp on your
site for a maximum of 28 days at a
time.
If you are not next door to
a licensed site, there’s a good
chance you would qualify. You will
need at least half an acre of fairly
level land and safe access and
egress from the site. A certified
site officer will assess this for you
but the assessment is based on
approximately 100m of clear view
in either direction. It doesn’t matter
if you have a narrow or single
track lane either, provided there is
good visibility and enough passing
places. The facilities you will need
to provide before a certificate is
issued are: a drinking water tap; a
rinsing water tap (for swilling out
toilet cassettes); dry waste disposal
(something as simple as a bin that
can be emptied regularly); and, a
chemical disposal point.
WHAT IS THE CERTIFICATE OF
LAWFULNESS OF EXISTING USE
OR DEVELOPMENT (CLEUD)?
If you have already erected
temporary structures without
planning permission you can seek a
CLEUD under s191 of the 1990 Act.
After four years (for ‘operational
development’) and 10 years (for
‘material changes of use’) a CLEUD
must be granted automatically,
even if the activity was not legal.
In some cases this may be a better
starting point than a planning
application, which the LPA of
course has discretion to refuse. The
application of this rule to temporary
structures can be uncertain but
the CLA is aware of cases in which
CLEUDs have confirmed the
legitimacy of temporary structures
and uses over a wide area of land.
USEFUL CONTACTS
THE COUNTRY LAND AND BUSINESS
ASSOCIATION (CLA)
www.cla.org.uk
CAMPING AND CARAVANNING CLUB
www.campingandcaravanningclub.co.uk
PLANNING LAW
1. Town and Country Planning
Act 1990: this contains the
legal provisions for planning
as a whole including the use
and changes of use of land and
buildings. www.legislation.gov.
uk/ukpga/1990/8/contents
2. The Caravans and Control
of Development Act 1960: this
sets out the requirements for
the system of licensing caravan
sites by local authorities (on
which some of the planning
requirements are based). www.
legislation.gov.uk/ukpga/
Eliz2/8-9/62/contents
3. The Caravans Sites Act 1968:
this Act amended the definition
of caravan contained in the
1960 Act. www.legislation.gov.
uk/ukpga/1968/52/contents
4. Town and Country
Planning (General Permitted
Development) (England) Order
2015 (GPDO 2015): Part 5
Caravan sites and recreational
campsites. www.legislation.
gov.uk/uksi/2015/596/
contents/made
It is important to note that the
local planning authority can take
enforcement action if there is a
breach in planning law. In such cases
it is possible to apply for retrospective
planning permission and, if this is
denied, appeals may be made to the
planning inspectorate.
A well constructed, accurate
planning application will make the
whole process easier, and I would
strongly recommend taking advice
before submitting your application.
As well as talking it through with a
membership organisation such as
the CLA, you will find most planning
officers happy to advise you on the
best way to proceed before you
commit time and money on your
application.
ABOUT THE AUTHOR
A qualified chartered
surveyor with
considerable
experience of
diversification in
rural areas, Richard
Goodwin MRICS
advises CLA members
on all aspects of
land management.
A farmer’s son, he
graduated from
Harper Adams
University with a
degree in Rural
Enterprise and Land
Management before
qualifying as a
Member of the Royal
Institution of Chartered
Surveyors.
ABOUT THE CLA
An independent and
authoritative source
of advice for owners of
agricultural and rural
land, no matter how
much or how little,
The Country Land and
Business Association
(CLA) brings a century
of experience to
members considering
diversifying their core
business to benefit
from new market
opportunities such
as glamping. The
CLA is best placed to
advise on planning
law as well as guiding
members through
the maze of current
funding opportunities.
www.cla.org.uk
PROTECTED AREAS
www.gov.uk/check-your-business-protected-area
LAWFUL DEVELOPMENT
www.planningportal.gov.uk/permission/next/
lawfuldevelopmentcertificate
34 WWW.OPENAIRBUSINESS.COM
PERMITTED DEVELOPMENT
NEWAND AMENDED
PROVISIONS FOR 2016
Thelatest tranche of newprovisions and amendments to the Town and Country(General Permitted
Development (England) Order 2015 (GPDO) increases the scope of permitted development further with the
following nowinplace:-
CLASS O–OFFICES TO DWELLING HOUSES
(amended to allowdevelopmentonorbefore30May 2019.)
CLASS P–STORAGE OR DISTRIBUTION CENTRE TO DWELLING HOUSES
CLASS PA –LIGHT INDUSTRIAL USE TO DWELLING HOUSES (newprovision).
CLASS Q–AGRICULTURAL BUILDINGS TO DWELLING HOUSES
CLASS R–AGRICULTURAL BUILDINGS TO FLEXIBLE COMMERCIAL USE
All of the above provisions aresubjecttovarious restrictions and prior approval of the Local Planning Authority.
Acorus can undertakeanassessment of your building/s,identify possible uses and their suitabilityfor
conversion and howtoachieve this development through the planning system.
BEFORE
AFTER
ACCOMMODATION
THE DANDELION HIDEAWAY: WWW.THEDANDELIONHIDEAWAY.CO.UK
Stamp of
The new Glamping Scheme from VisitEngland is the
first independent accreditation of Glamping industry
standards in the UK
KNEPP WILDLAND SAFARIS: WWW.KNEPPSAFARIS.CO.UK
ACCOMMODATION
CLASSIC COTTAGES: WWW.CLASSIC.CO.UK
AS ENGLAND’S NATIONAL tourist
board, VisitEngland provides
accreditation for over 25,000
businesses, including 24,000
accommodation providers, in the
leisure and tourism industries.
Assessors visit premises,
sometimes staying overnight,
and grade them against a set of
standards drawn up to represent
best practice in all aspects of guest
experience.
VisitEngland has a vital role
in improving quality standards
in UK tourism. Through its
accreditation schemes it aims
to drive up standards and help
operators develop their product
in line with what visitors want
by benchmarking (eg. what
is luxury?) and celebrating
excellence by awarding accolades
to outstanding businesses. The
assessors also give advice on
legislation, and a range of business
support including how to improve
and respond to online customer
reviews.
VisitEngland set up an
Alternative Accommodation
scheme over six years ago. At this
time the glamping sector was less
well defined and a refresh of this
scheme was needed to reflect the
massive changes in the industry
and the high standards being
achieved by many operators. As
a consequence the criteria for
their assessment changed. So in
2015 the scheme was looked at
again and amended to reflect the
changes in a rapidly expanding
market. Scoring was introduced,
with an overall score of 60%
required to be awarded the
accreditation and although no
stars are awarded, those operating
at the ‘top end’ can aspire to the
new VisitEngland Gold Award.
The new Glamping Scheme
was launched in March 2016 and
a comprehensive Standards Book
has been produced, which sets out
the criteria for accreditation.
DEFINING GLAMPING
Glamping can be many things,
and as such expectations from
accommodation can vary
enormously from one visitor to
another. One person’s ‘vintage,
upcycled, quirky romance’ is
another person’s ‘roughing it
without any mod cons.’ Some
visitors will expect electric points
and heated toilet facilities,
whereas another might be
disappointed if they aren’t
totally ‘back to nature’ using a
composting toilet in the middle
of the woods. In an industry
with such scope, the Glamping
Scheme asks providers to look
at everything, starting with their
online marketing to ensure the
description of the site and the
accommodation do not mislead or
over-promise.
Assessors will look at websites
to ascertain if the information
given is clear and accurately
reflects the experience on offer.
They will also check that guests
are fully informed of everything
that could impact on their stay. For
instance, are the logs for heating
“THE NEW
GLAMPING
SCHEME WAS
LAUNCHED IN
MARCH 2016
AND NOW
INCLUDES
CRITERIA
THAT
GLAMPSITES
ARE GRADED
AGAINST”
and cooking provided free? If not,
how much will they cost? Will it be
cold at night? Will guests need to
bring wellies if it rains? Is the toilet
far from the accommodation?
What if they need to get up in the
night? Is the nearest shop/pub
within walking distance?
These sit alongside the more
standard requirements in terms
of key considerations of health
and safety issues, public liability
insurance, cancellation policies,
etc.
WHAT DOES AN
ASSESSMENT INVOLVE?
To become accredited under the
Glamping Scheme, providers
are visited once a year by a
professional assessor from Quality
In Tourism. They start by reviewing
online marketing material for
the businesses and will then
either pre-book or make an
unannounced day visit.
THE DANDELION HIDEAWAY: WWW.THEDANDELIONHIDEAWAY.CO.UK
WWW.OPENAIRBUSINESS.COM 37
ACCOMMODATION
KNEPP WILDLAND SAFARIS: WWW.KNEPPSAFARIS.CO.UK
They will conduct the
assessment by scoring all key
areas against a set of criteria
including washing facilities.
They will present a copy of the
Pink Book, a VisitEngland advice
guide on things like cancellation
policies etc, and provide a
written report after the visit
with the score, summary and
verbal feedback. Assessors will
look carefully at a glampsite’s
location, its accommodation and
the standard of customer service.
The assessment is objective and
will take into account unique
aspects of the business and
score it in this context. The aim
of the assessment is to provide
feedback, share best practice and
raise standards without taking
away any of the character, style
or uniqueness of the business.
If the site achieves a score
of over 60% then VisitEngland
accreditation will be awarded.
There is also an opportunity for
a Gold Standard accolade for
sites offering top quality facilities
and experiences. The assessor
will also provide a full debrief
and accompanied walk-round if
requested.
ABOUT THE AUTHOR
Pam Foden is the
Head of Industry
Development for Visit
England, England’s
national tourist board.
Accommodation
is accredited for
Visit England by
an independent
assessment service,
Quality In Tourism.
Please visit www.
qualityintourism.
com or call 0845 300
6996 for a free guide
on the Glamping
Scheme, and hints and
tips to help you get
accredited.
WHY JOIN
VISITENGLAND?
› Market your business using
the VisitEngland marque
› Tell your customers that
you have been checked by
a national tourist board
› Work towards a Gold
Award accolade
› Benefit from hints and tips
from assessors
› Make use of advice on
legislation and marketing
trends
During the assessment
visit, an assessor will
make quality judgements
across all aspects of the
customer-facing business
and will award a score
from 0-5 for each element.
0 = unacceptable
1 = poor
2 = disappointing
3 = good
4 = very good
5 = excellent
Marks awarded (out of 5)
INFORMATION & ARRIVAL
Pre-arrival information 4
Arrival information 4
Extra touches on arrival 5
EXTERIOR
Exterior look and condition of the unit 4
Grounds and setting 5
BEDS
Quality and condition of beds 4
Quality and condition of bedding
and bed linen if provided 4
BATHROOMS
Quality and condition of shower room/ bathrooms 4
Quality and condition of WCs - if separate 3
KITCHEN
Quality and condition of all cooking equipment 4
Quality and condition of all crockery, cutlery, glassware 4
LIVING SPACE
Quality comfort and ease of use 5
LIGHTING & HEATING
All interior and exterior areas 4
HOUSEKEEPING & CLEANLINESS
Grounds & gardens 5
General accommodation 5
Shower room/bathrooms 5
Toilets (if separate) 4
Kitchen/cooking areas 5
TOTAL SCORE 78/90
% SCORE 87%
PASS YES/NO Yes
GOLD AWARD YES/NO Yes
At the end of the visit the assessor can
calculate a percentage score for the site and for any individual
accommodation that might be eligible for an award. In order to
achieve a VisitEngland Accreditation, the overall percentage score
has to reach 60% or above. To be eligible for a Gold Award the
percentage score needs to be a minimum of 80%.
38 WWW.OPENAIRBUSINESS.COM
Your own private bathroom right
next to your tent or caravan
Studies show that campsite users wish
to have more privacy and luxury. A large
target group, who don´t go camping right
now (or any more), are likely to become
interested again if they had access to
en-suite facilities.
An investment in CampPlus private campsite
facilities has an attractive payback period
because of the increase in turnover and
occupancy.
You will be creating an affordable luxury for
your guests and enhance the atmosphere of
your campsite.
THE ADVANTAGES:
❤ Higher turnover and occupancy
❤ Short payback period
❤ High quality – long lifespan
❤ Freestanding units = easy
to set up and move
❤ Very compact 5'3" x 6'5" =
33ft², yet very spacious inside
❤ Durable and low maintenance
❤ Easy to clean
❤ Lots of options and extensions
Tel. 0031 186 769 054 info@campplus.co.uk www.campplus.co.uk
Glamping & Safari Tents
All of our structures are handmade at our
Gloucestershire factory using the highest
quality performance materials.
We have over 25yrs experience in the design
and manufacture of bespoke marquees and
Glamping structures.
Visit our website and give us a call to discuss
how we can help you enter the rapidly growing
market of Luxury Camping.
0 1 4 5 3 7 6 7 1 7 1
www.bondfabrications.co.uk
enquiries@bondfabrications.co.uk
WWW.OPENAIRMAG.COM 39
ACCOMMODATION
SPECIAL FEATURE: TENTS
Under
Canvas
A breakdown of canvas glamping options with Tim Rees of Quality
Unearthed, an agency specialising in quirky holiday accommodation
PHOTOS SUPPLIED BY QUALITY UNEARTHED UNLESS SPECIFIED OTHERWISE
GLAMPING IS A somewhat curious term
derived from ‘glamorous’ and ‘camping’
and doesn’t really do justice to this
popular leisure activity. Glamping is about
facilitating time spent within nature’s stimuli
while in sheltered comfort, which often
comes in the form of unusual construction.
There’s certainly a distinct difference
between one’s awareness of the weather
while sitting in a canvas structure compared
to a more traditional brick built building.
Listening to rain pitter-patter on the roof,
as a log burner roars away, is a fantastic
sensation.
In the last two to three years there’s been
increased interest in setting up glamping
sites. Higher demand for offbeat locations
has gone hand in hand with an increased
provision of unconventional structures.
Interestingly, as more have entered the
glamping market, we’re seeing a growing
polarisation in standards. Increasing
numbers of sites are appealing to the mass
market by placing multiple, relatively cheap
glamping units within a small space. Equally,
increasing numbers of sites are working
towards top end, five star luxury with high
levels of privacy and servicing, and a price
tag to match.
One key change is the way guests look for
glamping holidays. Five years ago Google
search phrases tended to be very short–tail
or generic such as ‘glamping UK’, ‘yurts
UK’, ‘tipi holidays England’ or ‘tree house
holidays’. Notice how the searcher is not
driven by the location but rather the abode
type itself. Now we are seeing more specific
phrases such as ‘yurts in Devon’, ‘tree houses
near London’, ‘glamping on Gower’ and
‘safari tents New Forest’: the searcher’s
confidence in finding something more
specific has grown. This means operators
are no longer able to rely on a cool structure
in the middle of nowhere. If your location
isn’t already a place people want to travel
to you’ll have to work that much harder to
entice them with an even cooler place to
stay.
In this article I’m taking a look at some
of the more obvious canvas glamping
options, with a few wild cards thrown in.
Note that although glampsites are now
also making use of more permanent pod or
lodge type structures, canvas structures are
not to be written off. They are an excellent,
affordable way for landowners to enter the
luxury, outdoor accommodation industry.
Your choice of the following will depend
on location, budget and inspiration. The
key aspects I will consider today are the
price, maintenance and infrastructure
requirements, seasonality and what to look
for from a good supplier.
GOOSEBERRY FIELDS CAMPSITE
40 WWW.OPENAIRBUSINESS.COM
ACCOMMODATION
BELL TENTS
You’re more than likely to have seen bell tents
at festivals. These are very simple structures
consisting of a canvas (shaped loosely like
a tipi) and a central pole. Guy ropes pull
the canvas out from the centre creating
a moderate living space. The height is
established by the central pole. Sizes
are given as the diameter of the tent and
range from about 3-6m. In my opinion
bell tents are a short-term addition to other
existing structures as they tend only to be
suitable for the summer months.
Seasonality: Late Spring to early Autumn
Maintenance: Cleaned and dry stored when not
in use
Price: £400-£900 for a 5m bell tent
What to look for: Quality of canvas, canvas
treatment (anti-mould, water repellent, UV stable,
etc), a sewn in ground sheet with quality stitching,
good zip quality and air vents (these tents can get
hot on a summer’s morning)
PHOTOS BY GOOSEBERRY FIELDS CAMPSITE
TIPIS
Some might argue
that tipis, with
their striking profile,
kicked off the glamping
holiday movement some
20 years ago. Traditionally
placed on the earth, I would
suggest they be placed on a platform due to the UK
weather. Preventing water from entering can be an issue
and tipis should be sited away from areas susceptible to
high winds. They vary in design more than may first meet
the eye and erecting them requires some familiarity.
Seasonality: Late Spring to early Autumn
Maintenance: Dry winter storage space will be required
Price: £1,300-£2,000 for a good quality 14ft tipi
What to look for: Canvas quality and surface treatment,
wood quality, quality of zips (or the traditional toggles),
advice on their erection
PHOTOS BY GOOSEBERRY FIELDS CAMPSITE
YURTS
Most commonly associated
with Mongolia, where they are
known as ‘Gers’, yurts were
also used all the way across
to Eastern Europe. Yurts are
more stable than tipis, with
greater usable cubic space
(based on the same footprint).
Step into a yurt and you can
stand up almost straight
away; the same cannot be said for a tipi. A platform is essential on which
to sit a yurt. Be mindful of how the water runs off the canvas and off the
platform. It is helpful to build a raised floor inside the diameter of the yurt
(and most canvas structures) so that if water does run in it doesn’t affect
the space where guests walk.
Seasonality: With insulation a yurt can be four season, however
keeping them dry when no one is occupying them makes this difficult.
Realistically these are three season
Maintenance: Dry winter storage space will be required. Some yurts have
a sacrificial outer cover that needs replacing each year
Price: £3,000-£7,500 for a 5m diameter yurt
What to look for: Canvas quality, wood quality and how much wood is
used in the latticing of the khana (walls). Consider the height of the walls
and windows
ACCOMMODATION
SAFARI TENTS
Where we were seeing a surge of yurts being
erected four years ago now it is the safari tent
that is on trend. Safari tents have much more
space than other canvas structures and are
commonly divided into living and bedroom
spaces, often with bathroom facilities within the
footprint making them particularly appealing to
families and groups. These should be sited on a
platform, ideally away from windy areas although
the guy ropes on safari tents are pretty strong
making them surprisingly sturdy structures.
Seasonality: These can be left erected year
round if occupied
Maintenance: It is advisable to lower and store
safari tents for the winter if they are not inhabited
Price: £4,000-£8,000 for a 5x7m safari tent
What to look for: Canvas quality, reinforced
straps and twin layers (ie, a roof canvas and
a separate internal canvas structure to give
additional sound proofing and insulation)
GEODOMES
The less common
of the canvastype
structures,
geodomes are
usually made of
PVC (with opaque
and translucent
panels) or canvas.
Pioneered by
Buckminster Fuller,
they have a space age
appearance and receive mixed
reactions. They offer huge internal
space for their footprint which is
directly related to their height. You can
make use of this by adding a second
mezzanine floor although be aware
of how the structure stands out in
the landscape. Geodomes should be
positioned on a raised platform.
Seasonality: Like a yurt these
can be four season if kept dry
in winter although are more
likely to be three season
Maintenance: Geodomes
often come with a type of
plastic cover to help with
longevity although canvas
covers are also common,
particularly with smaller domes
Price: £2,500-£7,000 for a 5-6m
geodome
What to look for: Canvas/PVC
quality (particularly at the seams).
Check what material is used for the
supporting structure (wood/plastic/
metal) and how well it is joined
together (rudimentary nuts and bolts
on flattened poles versus engineered
attachments)
PHOTOS BY THE DOME GARDEN
My advice would be to choose a
structure, or variety of structures, that
suit the length of the season you’re
aiming to offer at your glampsite.
This is by no means an exhaustive
list, and of course there are other
non-canvas structures you could
consider including shepherds huts,
pods, tree houses, buses, aeroplanes/
helicopters, dry docked boats,
shipping containers, and many more!
If you want to welcome guests all
year round it is possible with canvas
structures so long as they are well
positioned, insulated and safely
heated (a whole other subject) for
the duration. For shorter season
structures there is the matter of
disassembly and storage to be
considered but this is offset by
significantly lower cost when
compared to more permanent pod
or lodge type structures. There is also
the charm factor that goes along with
a canvas glamping experience. The
fun really comes when you start to
consider interior treatments: this is
where you can really add to a visitor’s
experience and differentiate yourself
from the crowd.
In conclusion my advice would be
to be creative; the more attention
to detail you put in the more of an
inspiring experience your guests will
receive. It is also very important to
consider how many units you can
manage – changing 20 beds two or
three times a week is a lot of work and
your costs will increase the more help
you need. Whatever you decide, enjoy
the process and give me a shout if you
need any help!
ABOUT THE AUTHOR
Tim Rees is the managing director of Quality Unearthed, a specialist agency promoting some of the best alternative holiday
abodes in the UK. Having spent a number of years living in unusual places and working on off-grid homes, Tim spotted an increase
in demand for holidays offering a more grounded, back to nature experience. He started Quality Unearthed in 2010 and can
personally recommend each holiday represented for its accommodation, location and overall experience. 01348 830922 /
www.qualityunearthed.co.uk
42 WWW.OPENAIRBUSINESS.COM
ACCOMMODATION
Providing luxury bell tents perfect for:
info@boutiquecamping.com
+44(0)203 394 2986
boutiquecamping.com
• Camping
• Outdoor summer play rooms
• Garden lounge areas
• Festivals
• Weddings and much more!
Available for both hire & purchase.
LUSHNA Villa Air
Hotel bed in the open nature
FRESH AND MODERN DESIGN
wooden frame with waterproof canvas
BRIGHT AND AIRY BEDROOM IN NATURE
king size bed with the view
ALL THE COMFORTS
lighting, AC/DC plugins, mosquito net
EASY TO SET UP
eco Ground Screw Foundations
www.glamping-lushna.co.uk / info@lushna.com / +386 30 440 330
WWW.OPENAIRBUSINESS.COM 43
ACCOMMODATION | PRODUCT FOCUS
Tented Structures
Some of the best solutions for glamping under canvas
CRUA GREAT LOJ
Crua Outdoors
+353 (0)87 9115 092
www.cruaoutdoors.com
The Crua Great Loj is a
one of a kind, lodge-style
tent that ensures comfort
and durability, no matter
the setting or conditions
outside. Within the Thermo
Tent product line, it features
both thermal and acoustic
insulation. More than just
a tent, it’s roomy enough
for a dinner party and bunk
beds, but tough enough
to withstand the harshest
of elements, all the while
allowing guests to get a
quieter night’s sleep. Our
safari cabins are custom made
so they can be manufactured
to your preference and to
accommodate any number
of guests. The Great Loj is the
essence of what glamping
should be.
SANDSTONE BELL TENT
Boutique Camping
020 3394 2986
www.boutiquecamping.com
Available with single door,
double door or quad
door, this luxury bell tent
with heavy duty zipped
in ground sheet (540g per
sqm) has a new secondary
mosquito door, with thicker
guy ropes and extra strong
pegs. It also features 285g
per sqm 100% natural
cotton canvas which is
mould, rot and water
repellent, and treated for
UV colour fastness. Our
exclusive Bell Tents provide
you with prominent luxury
and comfort. Available in
an array of colours and
patterns, our tents also
come with four zipped
windows and air vents
at the top to allow more
airflow.
SAFARI TENT LEASE
Glamping Solutions
01234 862125
www.glampingsolutions.co.uk
We offer financing from an
approved manufacturer of
Safari tents and wooden
lodges. You can start your
glamping business from as
little as £82 / week. Safari
tents are available in 4 or 6
person capacity and feature
steel frame construction,
540gsm polyester, fire
retardant, anti-fungal
sides, a 700gsm polyester/
PVC roof and 450gsm clear
PVC windows. The package
includes everything needed
to start earning including
indoor furniture, stove,
boiler, toilet and sink,
mattresses, first inventory
and wooden floor and
terrace. Electrical supply
points can be added at
extra cost. £16,750 plus
installation (approx. £1,500) -
£82 / week over five years.
AUTHENTIC YURTS
The Authentic Mongolian
Yurt Company
07785 246641
www.mongolianyurts.co.uk
Long established family
yurt importing business;
we have been working
with the same Mongolian
supplier for 10 years and
ran our own yurt glamping
site in Wales for 9 years.
We pride ourselves on
honest, no pressure
advice - even the BBC
chose us for technical
advice on The Archers yurt
retreat storyline! Grab a
bargain… We are moving
warehouses and have a
6m/19’ diameter yurt with
green woodwork available
for £5,000 (normal price
£5,772). Fully insulated
with 100% wool felt. We
also stock lots of spare
parts - roof poles, walls,
doors and covers in a
variety of colours.
44 WWW.OPENAIRBUSINESS.COM
ACCOMMODATION | PRODUCT FOCUS
OUTDOOR HABITAT
Tipi Guru
07889 288982
www.tipi.guru
After a decade of being
dedicated solely to the
manufacture and supply
of authentic tipis, you’ll
probably have seen one
of our tipis somewhere; a
festival, film, magazine or TV,
and you would be correct in
thinking that we must have
our craft perfected by now.
We are uncompromising in
our use of quality materials,
the attention to detail,
care and honour with
which we contribute to the
continuation of the tipi’s
long history. Give us a call for
sales or private / commercial
event hire (luxury furnished
and unfurnished). We are
installation specialists and
offer free consultation and
advice.
SHIKAR TENT
Bond Fabrications
01453 767171
www.bondfabrications.co.uk
We are often asked to
create something special
or unique and offer a range
of safari lodges and tents
as well as the beautiful
boutique-style Shikar tent.
Based on a traditional
Indian design, it is perfect
for the glamping market
and provides comfortable
holiday accommodation
for up to 4 / 5. If you have
something specific in
mind or would just like
to have tents made in a
different colour then do
chat with us. Embarking
on a glamping business
is an exciting and often
challenging time and we
take great pleasure in
supporting our clients
through that journey.
Use code
OPEN AIR at checkout
for free shipping in May
FEMININE CURVES
Lotus Belle
0117 971 0483
www.lotusbelle.co.uk
No accommodation
better embodies the term
‘Glamping’ than the Lotus
Belle. It’s ‘glamorous
camping’ so that’s staying
in a tent, right? With its
elegant simplicity and
feminine curves the Lotus
Belle is hard to resist, but
it’s much more than just
a good looking tent. It’s
remarkably easy to pitch;
a one person job that
takes barely 20 minutes.
Once pitched, the 5m
model has an astonishing
18sqm of standing space
inside. The clever design
boasts all the portability
and usability of a standard
bell tent while affording
the roomy luxuriousness
of a yurt at a price point
that really turns your
head.
VILLA AIR
Lushna Glamping
+386 30 440 330
www.glamping-lushna.com
A bright and airy bedroom
in nature. Lushna Villa
Air is a unique structure
with a fresh and modern
design. This wooden tent
offers all the comforts
missing from traditional
tents and features a king
size bed (or two singles),
lighting, AC/DC plugs and
a mosquito net. Ideal for
summer destinations, it
is easy to set up without
prebuilt foundations,
minimising damage to
the environment and
disruptions, even during
the high season. Units
can be delivered fully
equipped with furniture,
lighting, mattresses,
bedding even house
numbers or names,
meaning they can be put
straight into operation.
WWW.OPENAIRBUSINESS.COM 45
Event Hire Equipment
Pre & Post Event Support
Nationwide Coverage
CALL: 0845 601 5427
www.winnerevents.com
WE ARE NOT AN AGENCY - WE OWN AND OPERATE 350+ ATTRACTIONS IN HOUSE
MAKE YOUR NEXT EVENT MEMORABLE BY SELECTING
ONE OF THE UK'S LEADING EVENT SUPPLIERS
We specialise in supplying inflatables and attractions for all ages ranging from Inflatable zones to Team Building days, It’s a
Knockout competitions, Motorised Activities, Casino Tables, Fun Foods, Catering and Infrastructure hire, Fun Fair Rides plus so
much more!
We own and operate over 350 attractions, creating quality and bespoke events that you will love. As we own all our attractions
we can save you money, time, paperwork and stress.
There is no need to contract multiple suppliers for your event as we can supply everything you need in one place!
Apart from saving you money this means you can be sure of the highest quality event without the worry that one or more
suppliers will let you down! Enjoy your event and let us do all the hard work for you.
Our experienced and dedicated event managers will guide you through the planning process and be on hand to make your
event run as smoothly as possible.
WWW.SIMPLYTHEBESTEVENTS.CO.UK 0800 019 3908 SALES@SIMPLYTHEBESTEVENTS.CO.UK
46 WWW.OPENAIRBUSINESS.COM
EVENTS
CASE STUDY
The Goodlife
Experience
A family friendly festival with originality at its core
The Good Life Experience takes place at Hawarden Estate, Flintshire, North East
Wales, from 16-18 September. This is an event with therapeutic qualities - good food, a focus on wellbeing
and the gifts of the outdoors. You can expect a low impact and sustainably responsible event, with
locally sourced entertainment, foods and artisan beers. Co-founder Charlie Gladstone talks to Open Air.
Describe your event
Our aim for The Good Life
Experience is to create a feel-good
festival with a difference. It draws
the best of literature festivals,
music festivals and food festivals
into one outside event: it’s all
about passion and discovery. We
wanted to include a strong aspect
of craft, by which we mean not
hippy, woolly jumper crafts but
exciting, charismatic, modern
people making things. This year
we have 40 makers: blacksmiths,
potters, boat builders, weavers,
mosaic makers, printers, axe
specialists and more. We’re
combining contemporary and
heritage, hoping visitors engage,
in a modern way, with objects that
have been around for thousands of
“WE WANTED
OUR FESTIVAL
TO BE AN
EXPERIENCE,
NOT JUST
SOMETHING
TO LOOK AT...”
years. All of our makers run handson
activities. We want to give
visitors the chance to invest some
time and effort to make something.
Almost all of these activities are
included in the ticket price, but if
people are taking away something
substantial like a canoe paddle
there may be a charge. This part
of the festival has been the most
startling aspect of our success.
How many people do you
attract?
There are four founders and we are
about to enter our third year. In
the first year we had 1,800 guests,
4,500 the next year and we are
optimistic about growing further
this year and making the whole
thing more financially viable.
What is The Goodlife Experience’s
history and when/how was it
conceived?
In a post-2008 world, when
everything came crashing down, we
all felt the need to enrich our lives in
ways other than working, shopping
and staring at our phones. That
would mean more family time and
more engagement with our hands,
food, music and books. We wanted
our festival to be an experience, not
just something to look at; a festival
of original ideas and activities, not
a mimic of any other event held
in the UK. The founders have a
robust knowledge of the areas and
aspects to include. For example,
Cerys Matthews (leader singer of
alternative rock band Catatonia) is
hugely helpful on the music side.
WWW.OPENAIRBUSINESS.COM 47
EVENTS
My wife and I had lived in the
Highlands for 20 years. We loved
the wild and remoteness for our
children to grow up in. The whole
family was keen on excitement,
danger and the outdoors. That
echoes in our festival where we
try to create a family friendly
environment. It’s a place where the
children are allowed to run a bit
wild – an accidental philosophy of
the festival! They can climb trees
and hay bales, roll down slopes,
take tea in a café solely for children,
staffed by children, and enjoy all
the fun of a 1930’s fairground.
What about the necessary
permissions?
Licenses are evolving every time
we grow and change; we are still
involved with planning specialists
now. We hope that we are gaining
more credibility with the local
councils as we grow. They are
reticent and wary, even if we’re not
a rave with 4,000 raucous young
people! You have to be on the ball
and make sure everything you do
is ticking all the boxes because you
won’t succeed without the support
of the council.
How have you planned the
layout of the event and what
structures do you use?
All the activities are held under
cover which differentiates us
from many other festivals. The
bigger tents - our biggest is the
biggest you can get hold of - are
all traditional canvas. There’s
much looking at a plan, moving
things to accommodate people,
changing the layout to suit
different purposes and, of course,
allowing for hills and flat areas.
We change the layout every year
so it’s fresh and fun to explore.
We create nooks and crannies
which visitors can think only
they have discovered and that
they can enjoy with their friends
and family. Expectations are
high, unrealistically so, as huge
festivals with massive budgets
like Glastonbury are held as a
benchmark.
How did you research and
source your marquees, stage,
bars, etc?
My sister is the full-time site
manager so she does much of
the leg work. However, it’s really
a combination of building things
ourselves and, like all business
decisions, we kind of follow a
lead: one arises and we follow it
and that leads to something else.
There’s a lot of “I know a guy who
does that!”
What entertainment do you offer
and how did you choose and
source it?
This year five or six household
name chefs are coming. They’re
not charging anything as they
enjoy the experience and know
we don’t have that much money!
You need to be very persuasive
and believe in what you’re talking
about and selling. Everyone needs
to benefit from working together
whether financially, in kind or
in future earnings. We’ve been
lucky in our bookings and have
some good friends and contacts
as a result. We have a speaker’s
tent where anyone - historians,
politicians, authors, adventurers -
can talk on any subject. If we feel
someone is interesting then we
reckon they will be interesting to
others. We don’t have VIP areas:
performers have to mingle!
EVENTS
What provisions do you make for
power, lights, sound and toilet
facilities?
For loos and showers we try to do
the best we can within the budget.
As inveterate festival goers our
experience helps us to judge. We
buy in the power and lighting from
people we have used in the past –
that’s one less headache!
How do you publicise the event?
We don’t spend on advertising.
We’ve received some very good
press - Sky News, Jeremy Vine’s
radio show, the Mail on Sunday’s
You magazine, The Telegraph -
which has been really helpful.
However, social media and
Instagram are, without question,
our strongest publicity aids.
With social media it’s the level of
engagement that is important, not
numbers of followers.
What ground protection do you
use for cars and footfall?
The land belongs to us and we
care about it. We do everything
we can: well managed land will
always recover.
What challenges have you
faced?
Inevitably the biggest challenge
is financial. It can take years to
make an event financially viable,
stable and profitable. We’ve also
faced logistical challenges. For
example, how to get hundreds
of people into a space when
they all arrive at the same time.
Preparation is the answer.
What advice could you give to
someone entering the outdoor
event industry?
No business is easy: success
depends on whether you’re ready
to work hard. Although exciting,
being an entrepreneur is a brutal
way of living! Yes, it’s a lifestyle
choice yet, if we can make it
succeed then we’ve created a
business in just a few years. Am
I completely exhausted after?
Absolutely! Do I wish for a simpler
life? No, thank you.
ADDRESS BOOK
TENTS
Posh Frocks & Wellies - 01829 751979
www.poshfrocksandwellies.co.uk
LIGHTING
Event Equipment - 01829 289888
www.eventequipmentltd.co.uk
HEAT AND POWER
Event Equipment (see above)
SOUND AND STAGE
Event Equipment (see above)
CATERING
Quickhire - 0151 6326945
www.quickhire.co.uk
FLOORING
Event Equipment (see above)
GROUND PROTECTION
Davis Trackhire - 01698 352751
www.davistrackhire.com
WCS / WASHROOMS
Blue Loos Event Hire - 01829 250677
www.blueloos.com
TICKETING
Ticketweb - www.ticketweb.co.uk
VISITOR MANAGEMENT
In-house
ENTERTAINMENT
In-house
INSURANCE
Music Insurance Brokers (MIB) –
020 72875054 / www.musicinsurance.net
DETAILS
Date: 16-18 September
A: Hawarden Estate, Flintshire,
North East Wales
T: 01244 784122
W: www.thegoodlifeexperience.co.uk
E: info@thegoodlifeexperience.co.uk
WWW.OPENAIRBUSINESS.COM 49
EVENTS
Estate Events
Simon Foster, director of Commercial Heritage, Savills, looks at how owners of historic
houses and rural estates might maximise their revenue streams
WEALDENTIMES.CO.UK/EVENTS / WWW.DAVIDMEREWETHER.CO.UK
THE NATIONAL CONTRIBUTION of historic
houses – economically, culturally, socially
and through education – is enormous. Of
1,550 Historic Houses Association (HHA)
houses and gardens, nearly 60% open their
doors to the public, welcoming 13m visitors
a year. They are key drivers for tourism and
economic activity, often in remote rural
areas where there are few alternatives.
These special places are also central to
our local identity, character, history and
life. More than half of HHA houses host
and support charitable and community
events. They are embedded in their local
communities and economies. However,
these are very uncertain times for historic
houses and gardens. Competition to attract
visitors with reduced disposable incomes
has increased; at the same time, costs
have also risen. The legislative and tax
framework for private owners is tougher
and the challenges are considerable. Many
historic house businesses face threats to
their very survival.
Yet all is not lost. Over the last 50 years or
so historic houses throughout the UK have
found creative ways to generate income
to supplement traditional estate activities
such as farming, forestry, game shooting
and property lettings. Historic houses such
as Chatsworth, Blenheim Palace and Leeds
Castle attract many hundreds of thousands
of visitors each year and are among some
of Britain’s most popular tourist attractions.
Hundreds more owners do the same, but
on a much smaller scale.
In recent years, these houses have also
become popular venues for weddings,
parties and corporate events and any spare
capacity is often filled with other activities
such as film, TV and photographic location
work. The most commercially minded
owners and managers are developing their
businesses to maximise revenue: their
properties are expensive places to maintain.
However, it is not easy to run a profitable
historic house business.
The impact of commercial activity inside
the house can be significant. Not only do
hoards of visitors and high-spirited wedding
guests cause wear and tear on the delicate
fabric of the house but life for the family
living there can be challenging. Savills has
clients who have been woken in the night to
find a disorientated and inebriated wedding
guest standing at the end of their bed! It’s
sometimes hard to see the funny side.
It’s not surprising, therefore, that many
owners have looked for alternative ways
to generate significant income by allowing
50 WWW.OPENAIRBUSINESS.COM
EVENTS
CASE STUDY
Hole Park
A quick Q&A with
Edward Barham,
owner of Hole Park in
Rolvenden, Kent
GETTY IMAGES
public access to their rural
estates. A music festival in the
park, for example, can produce as
much, if not more, income than
six months’ of visitor opening,
while a well-conceived glamping
enterprise can produce a healthy
financial return from a relatively
small capital investment. In both
cases, these enterprises can be
managed at arm’s length, with
limited financial risk and virtually
no impact on family life in the
main house.
Large outdoor events, such
as festivals, concerts, country
fairs and ‘Tough Mudder’ type
endurance runs, for example,
are good income generators
for both the estate and the
local economy. Regional
accommodation providers and
suppliers of essential services,
such as portable loos, skips and
generators, will benefit from the
arrival of a major new event. A
high profile function can also help
raise the profile of a rural estate
and provide it with national
recognition. Savills’ clients at
Eastnor Castle, Herefordshire,
for example, recognise that
their brand awareness was
significantly enhanced when The
Big Chill music festival moved to
the estate over 10 years ago.
Of course there are downsides
too. A large, outdoor event can be
very disruptive to local residents:
increased noise and traffic may
be a problem. It is essential that
landowners and event promoters
do everything possible to keep
local residents informed and
limit the impingement. Recent
wet summers have also had
an impact. The intense activity
during set up and clear up can
cause damage to the event site if
the weather is bad. The ground
usually recovers over time but
disrupted sward can cause major
headaches if it is in sight of the
following weekend’s wedding
guests.
Most of Savills’ clients prefer
a relatively risk-free approach
to outdoor events and promote
their estates via external
promoters who take the financial
risk and pay the landowner a
fixed venue fee or share of ticket
revenue. While this is clearly
much less risky than paying for
and promoting one’s own events
(Goodwood’s Festival of Speed
and Revival are good examples
of how to do it well) landowners
need to ensure that the event
and promoter are reputable
and that any association will
enhance the profile of the estate
as a whole. They also need to
ensure that they have a robust
agreement to protect them
from cancellation and potential
breaches of the agreement
terms.
In many cases historic houses
are increasingly seen as the
backdrop to other commercial
activities. Even the larger stately
homes cannot rely solely on
visitors to the house. The most
successful historic houses create
a visitor destination that is more
than just the house but also the
events held in its grounds.
“A MUSIC
FESTIVAL IN
THE PARK,
FOR EXAMPLE,
CAN PRODUCE
AS MUCH, IF
NOT MORE,
INCOME THAN
SIX MONTHS’
OF VISITOR
OPENING”
ABOUT THE AUTHOR
Simon Foster is the
director of Commercial
Heritage at Savills, a
special property service
providing strategic,
commercial and practical
advice to owners, trustees
and managers in the
historic house and rural
estates sectors. His team
has experience in tourism,
events and leisure
including outdoor events,
weddings and receptions,
camping, glamping
and caravanning
enterprises as well as
event management and
contract negotiation.
www.savills.co.uk/
services
Hole Park is a 2,500 acre estate
with 200 acres of classic parkland
in the Weald of Kent and has been
owned by the Barham family
for the past four generations.
Attracting visitors to its gardens,
which are a mix of formal design
and more naturalised planting,
the house itself remains a private
family home and therefore not
open to the public. Hole Park
holds several events throughout
the year including: the Hole Park
Cross Duathlons (a combination of
running and mountain biking); the
Dirty Dozen Races (incorporating
obstacles and always lots of mud);
Invasion Kent (Napoleonic battle
re-enactments); the Wealden
Times Midsummer Fair; the Kent
Game and Country Fair; as well as
many caravan and camping rallies.
www.holepark.com
Why did you decide to hold
events at Hole Park?
The downturn in the fortunes of
agriculture forces all dynamic
landowners to look at other ways
of earning money from their land.
Being blessed with an attractive
200 acre parkland, and in an area
that is short of venues to host
outdoor events, once we had
attracted one fair here, other
organisers noted that and have
beaten a path to our door.
EVENTS
Are there any events that you
wouldn’t consider holding?
I prefer events when the public go
home at 18:00 (six o’clock) and then
we can relax. We have never yet
had a music festival and I am quite
keen not to do so on hearing what
goes on from my children. Equally,
the litter can become a very real
problem at such events, I am told.
We have trouble enough with it at
our more sedate ones!
Do you arrange any of your own
events or use outside event
companies?
Predominantly we provide the
venue as Licensor and leave the
organisation of the often specialist
event to the Licensee to put on
the fair or event that they want.
This means my financial exposure
is limited and I don’t risk using
skills I don’t have! I am also sure
that the events are much better
run and more varied because of
this decision. That said we are
promoting an event with the
Napoleonic Association this year,
which will see us acting as the
organiser and promoter. This is a
first for us.
Do you hire the venue for a flat fee
or take a cut of the ticket sales?
Usually a flat fee. We have tried
base fees plus headage but I find it
unreliable and a cause for ill feeling;
have they declared the correct
number and why does it perhaps
not tally with what we have been
able to glean from the gate men on
the day?
“SO MUCH
IS AT STAKE,
FINANCIALLY
AND WITH
EXHIBITOR
AND VISITOR
EXPECTATION,
THAT IT
CAN BE A
VERY HARD
TO MAKE A
DECISION TO
CANCEL”
What challenges have you faced?
Weather of course. So much is
at stake, financially and with
exhibitor and visitor expectation,
that it can be a very hard to make
a decision to cancel. Once the
event is underway the Licensee
takes on that role and as they all
have safety officers, they make the
call to close any dangerous part,
such as an unsecure tent in high
winds which happened one year.
On another occasion we faced a
showground with water standing
in every divot and pot hole. We
should have cancelled but I didn’t
want to make that call for the
reasons just given. I stood and
looked at it, found I was not brave
enough and went to a meeting
in London for the day. The wind
blew, the sun came out and the
event was saved!
What percentage of total estate
revenue is attributed to the
events you host?
No precise figure here but a
rapidly rising contribution to
the estate’s overall profitability.
From agriculture that might
achieve a rent of £120 an acre with
some additional environmental
payments, we now have income
many times that, and there is still
space and time for the farming to
continue.
What extra maintenance do you
need to do to the estate to hold
these events?
The infrastructure is always
being updated and improved:
water supplies, additional
hard standing, tree planting
as well as additional grassland
maintenance. But the overall cost
of these is not large and they are
used by many events over a long
period.
How was the experience with
the local authority in regard to
planning?
We do not host enough events to
trigger a planning issue. Oddly,
the parkland is divided between
two local authorities by quirk
of a boundary. At times we are
not sure who to speak to! Of
equal importance to planning is
the licensing. Ensuring we have
enough TEN’s (Temporary Event
Notices, which particularly apply
to sale of alcohol) between the
several users can be testing.
Any advice for other country
house / estate owners thinking
about holding events in their
grounds?
We are the fortunate owners
of some of the most beautiful
countryside in the UK, often with
very expensive-to-run-houses as
the centrepiece. You cannot sit
and expect life owes you a living;
every aspect of a diversified
estate has to be made to pay its
way. Hole Park has gone down
the route of outdoor events
because that suits us. There are
alternatives but whatever you do,
do something, not nothing, and
do it well.
52 WWW.OPENAIRBUSINESS.COM
the Ultimate solution for
restraining temporary structures
0800 122 3304 www.anchorbloc.co.uk
✓ ü Hire or buy your Anchor Blocs outright
✓ ü Take advantage of our ‘Anchor 'Anchor Management’
Managment'
programme -- great if if you have multiple events at at
different locations.
✓ ü Full logistics and storage facilities are available
✓ ü Payment by credit card for convenience
✓ ü Emergency telephone service for 24/7 support
✓ ü 1000kg, 500kg, 330kg 330kg and and 250kg 250kg options options
✓ ü Perfect for for securing marquees, inflatables and and any any
other fabric temporary temporaty structures.
✓ ü CDM CDM 2015 2015 compliant Lloyd British Testing Certified Certifed
in in accordance with with BS5975:2008.
✓ ü Custom options available avalible.
✓ ü Huge Huge range Range of of accessories, accesories, from From branded covers to to
specially adapted all all terrain teraine pallet pallet trucks trucks.
EVENTS
Care Free
Catering
There’s a whole raft of free services available to event organisers
from the Nationwide Caterers Association, writes Mark Laurie
YOU MAY ALREADY have heard
about the work the Nationwide
Caterers Association (NCASS)
undertakes to help mobile caterers
trade successfully and safely. Yet
we have a little known secret: we
do loads for event organisers too,
and we do it for free.
NCASS started back in the
late ‘80s when a small group
of mobile caterers decided to
improve the image and standards
of the industry they loved. These
days it supports 3,500 caterers
across the UK, providing them
with everything needed to run
a profitable, safe and compliant
business (from training and due
diligence to work opportunities,
with a whole load of other great
stuff in between).
The Association is also the
UK’s only primary authority
for mobile caterers as it has a
legally-recognised partnership
with Cherwell District Council.
“UNDER THE
PRIMARY
AUTHORITY
PARTNERSHIP,
NCASS
MEMBERS ARE
PROTECTED
FOR FOOD
SAFETY,
HEALTH AND
SAFETY,
TRADING
STANDARDS
AND FIRE
SAFETY”
Under the scheme this local
authority partner has audited all
the documentation and training
NCASS provides to traders and
signed it off as ‘assured advice and
guidance’. Essentially this means
that everything provided to traders
is sensible, dependable and
compliant with the law.
Under the primary authority
partnership NCASS members are
protected for food safety, health
and safety, trading standards and
fire safety. Provided they stick to
the advice and documentation
offered by NCASS, members will be
compliant with the law and make
their trading environment a safer
place.
What you should look for
Event organisers should look for
compliant caterers to work at
their events. If any harm was ever
to befall a customer due to the
actions of a contracted trader,
organisers will need to be certain
that they’re covered, and that the
customer is too.
Here’s a list of the essential
documentation you would hope to
be able to see for every caterer you
contract:
› liability insurance (employer’s,
product and public cover up to
at least £5m)
› COSHH risk assessment (this
pinpoints risks and hazards from
substances within the catering
business that could cause harm
to the public)
› a written health and safety
policy (a legal requirement for
any business that employs five
or more people)
› food safety risk assessment (a
legal requirement for any food
business)
› health and safety risk
assessment
› fire risk assessment
› gas certificate (which must
have been issued by a Gas Safe
registered engineer with the
correct qualifications)
› evidence of food hygiene
training (eg, Level 2/3 training
certificate).
These are some other nonessential
but good practice
documents that can also come in
54 WWW.OPENAIRBUSINESS.COM
EVENTS
useful during event management:
› waste control agreement
› sustainability policy
› method statement
› DBS (Disclosure and Barring
Service) check certificate
› work unit insurance
› electrical testing certificate
› fire extinguisher certificate.
You’re probably thinking that’s
an awful lot of documentation to
track. Well, you’re right but the
good news is that NCASS provides
its members with pretty much all
of the essentials.
The easy way to source safe
traders
Every single NCASS caterer agrees
to work to best practice. Each
trader has access to the most
respected and triple-accredited
online training courses for
mobile caterers in the country.
Furthermore, they have the
backing of a due diligence system
that’s been labelled as ‘assured
advice and guidance’ by a district
council.
So, due to the NCASS primary
authority partnership, when you
choose an NCASS caterer to trade
at your event you’ll have peace of
mind knowing that you are covered
and protected, and you’ll have
added weight when it comes to
bidding for events with your local
authority. Having “all traders will
be protected under the NCASS
primary authority partnership with
Cherwell District Council” on your
application will go a long way.
Aside from safe traders,
what does NCASS offer event
organisers?
Every day NCASS helps event
organisers manage the catering
for their events by matching them
with local caterers who meet
their food requirements via a free
SMS service called WorkOpps.
Here’s how it works: you tell the
Association a little about your
event and choose the food you
want sold on the day. NCASS texts
those details to traders who fit the
mould. The traders then contact
you, by whatever means you have
specified, and you take it from
there with the peace of mind that
the caterers at your event will be
NCASS registered.
Darren Price used WorkOpps
and commented: “Your service
is spot on. I’ll always use you
and recommend WorkOpps to
everyone.” Emma Barton said:
“Thank you so much for your ‘find
a caterer’ service. The form was
easy to complete and we received
many responses, very quickly.
We were able to find a great
EVENTS
local caterer, Pizza per Tutti, who
was perfect.” You can register for
WorkOpps and use the system for
free as many times as you like at
www.ncass.org.uk/findacaterer.
Very soon WorkOpps will be
incorporated into the innovative
trader management system
NCASS Connect. It’s free for event
organisers, enforcement officers
and traders to use and will save
heaps of time, money and hassle
when you come to sourcing traders
and managing their documents.
Via Connect you can ‘create’
events and shortlist both food
and non-food traders for work.
Shortlisted traders will receive
an email requesting their work
availability and documentation
including insurance certificates, risk
assessments, gas certificates and
more. These documents will then
load onto your event screen from
those who accept.
What’s great about this is
that you can store the traders’
documents for the duration of the
event and share that information
with local authority enforcement
officers. Through Connect you
can ask enforcement teams to
assess your shortlisted traders’
documentation. That’s good for
them as they’ll be able to assess
how many traders need a full
inspection on-site on the day of the
event, and good for you because
you’ll get further reassurance from
the local authority on how safe your
selected traders are. In a nutshell:
› you won’t waste time chasing
traders for their documents
› you can view and store traders’
documents for the duration of
your event
› you’ll put the onus on the local
authority to confirm it’s happy
with the traders and their
documents (rather than it being
your responsibility)
› you can rate and comment on
traders’ performances and view
previous ratings
› it’s free, plus you’ll save time
and money normally spent on
administration
› you’ll minimise cold calls from
traders when you ask them to
apply for your pitches through
Connect
› you’ll help your local authority
to manage traders’ food safety
effectively.
How do we know Connect works?
Organisers of major events use
NCASS Connect. WOMAD Festival
used Connect to run its entire
recruitment process for last year’s
event for both food and non-food
traders. It’s quickly become the goto
place for street food collectives
too. KERB, Digbeth Dining Club,
Feast on the Street, Turntables and
Scoff are regularly using Connect
to manage their events and
markets.
Jack Brabant, Digbeth Dining
Club organiser, said: “We only use
ABOUT THE AUTHOR
Mark Laurie is the
director at the
Nationwide Caterers
Association (NCASS),
the only trade
association and
primary authority for
mobile caterers and
street food sellers in
the UK. The NCASS
mission is to provide
traders with all the
information, systems
and support they need
for a profitable, safe
and legal business.
From start-ups to
fully-fledged mobile
ventures, NCASS offers
support and materials
to help caterers at
any stage of business.
Currently looking after
3,500 UK catering
businesses, NCASS
continues to grow year
on year as a result of its
care for and support to
the catering and events
industry.
NCASS members as we want safe
and professional traders. NCASS’s
Connect system has helped us to
demonstrate our professionalism
and compliance and that of our
traders to the council and it’s
undoubtedly opened doors for us.”
And Tony Lacey, head of Feast on
the Street, said: “Connect helps
us enormously because we now
have a way to book, store and
retrieve each trader’s paperwork
at the click of a button and send
that information to the EHO.
This ensures that we have the
necessary health and safety, food
hygiene and every other bit of
paperwork to hand. When you’re
working with so many traders
and so much admin it’s essential
all is kept handy for us and any
environmental health officers to
check.”
Furthermore, the Food
Standards Agency believes that
Connect has the power to reduce
the regulatory burden for food
businesses, event organisers and
local authorities so much so that
it has included Connect in the
new Food Law Code of Practice
guidance notes under section
3.2.5.4.
HOP ABOARD THE
NCASS SHIP – FOR
FREE!
You can find out more about
NCASS Connect and register
for free as an event organiser
at www.NCASSConnect.
co.uk. As soon as you’re
registered you’ll be able to
log in on the main NCASS site
– www.NCASS.org.uk – and
start managing traders and
documentation for all of your
future events.
For more information on
NCASS’s services for event
organisers don’t hesitate to call
on 0121 603 2524 or take a look
around the website at
www.NCASS.org.uk
56 WWW.OPENAIRBUSINESS.COM
Festival
Trackway
riolounge
boutique furniture hire
“inspirational hire furniture for stylish events”
Multi award-winning trackway
& safety flooring solutions
01455 553700
sales@ecotrackway.co.uk
Ec
Track
& Access Ltd
incorporating
UmTech
Epic Group
CALL NOW ON 0845 46 77483
www.riolounge.co.uk hire@riolounge.co.uk
ULTRA QUIET
DENYO EVENTA GENERATORS
• 20kVA to 100kVA
• Ultra quiet operation
• Tier III diesel engine approval
• Up to 26 hours of uninterrupted operation
INNOVATIVE • TRUSTED • PROVEN
0845 409 0276
sales@morrismachinery.co.uk
www.denyogenerators.co.uk
WWW.OPENAIRBUSINESS.COM 57
EVENTS
Stage Specifics
Specifying a stage, writes Jane Russen of Star Events Ltd, requires careful
consideration but it is nothing a good supplier can’t handle
PHOTOGRAPHY SUPPLIED BY STAR EVENTS LTD
ANYWHERE YOU WANT to bring
together a number of people
and focus their attention in
one place will require some
sort of structure on which
to provide entertainment or
announcements. Your stage
and sound choices are just as
critical whether you’re holding
live music in a field for crowds
of thousands or a more intimate
affair with audiences of a few
hundred. Of importance too
are the logistical and legal
requirements for erecting and
overseeing a stage when on site.
There are a number of stage
designs available to hire but not
all are suitable for all types of
shows. Mobile stages - portable
versions of a permanent
structure - are available in
various shapes and sizes, the
choice of which may be dictated
by the level of production that
acts require. The quick install
process of a mobile stage is
perfect for time conscious
venues and tight budgets as
overnight, on-site security
won’t be required for as long.
Providing you can get a truck
onto your site, a mobile stage
will always be the quickest,
easiest and most cost effective
solution.
Smaller events might get
away with a road show unit
- usually a converted bus or
truck - which incorporates
stage, sound and lights all
in one but these are rarely
suitable for a band of any size.
Also, with recent changes to
the legal requirements event
organiser’s face, a stage that is
simply driven to site then left for
the event organiser to oversee
can lead to trouble. Since April
2015, event organisers need to
make provision for compulsory
adherence to Construction
Design Management (CDM)
regulations, enforced by the
Health and Safety Executive
(HSE). This requires an
experienced person to remain
with the stage at all times.
A mobile stage may still be
suitable for sites with restricted
access. We have a range of
stages featuring independent
rear steering which can access
a site where a standard artic
trailer may not be able. We
also have a stage with a built-in
360° turntable, meaning it can
be positioned in very difficult
to access locations such as
across a road: this is unique to
Star Events. If you can’t get a
truck onto the site then you’ll
need to consider how else
you can deliver equipment.
This may have to be unloaded
outside the area and either
transferred to a smaller vehicle
or man-handled. Of course,
this affects price and build time
quite considerably so may be
cost prohibitive. A site visit with
all your main contractors is
essential to ensure there are no
nasty surprises on the day.
Prices vary for stages and are
dictated by their construction
and size. A mobile stage is
priced on the number of days
it is on site: the longer you
have it, the more it will cost.
However, a mobile stage’s
advantage is that it is likely to
be on site for less time, keeping
security costs to a minimum. A
10 x 8m mobile stage will cost
from £3,000 for one day’s hire
with a minimal cost for each
day thereafter.
“A MOBILE STAGE IS PRICED ON
THE NUMBER OF DAYS IT IS ON
SITE: THE LONGER YOU HAVE IT,
THE MORE IT WILL COST”
58 WWW.OPENAIRBUSINESS.COM
EVENTS
Determining stage size
Some artists will specify the size of
stage they require. A large, popular
band might dictate that they need
a 15m stage (measured on the
width of the performance area)
whereas smaller acts might only
need 8-10m. It is also important to
take into account your expected
audience numbers: you will be
surprised how small your event will
look when a crowd of 3,000 is faced
with a 15m stage frontage. You
want your visitors to leave feeling
that they were part of something
special, not something that could
be deemed unsuccessful because
the event looked empty. Another
factor to consider is how stage
width impacts on stage height. The
floor height on some smaller stages
can be limited, giving the audience
a restricted view.
It goes without saying that you
must avoid the potential of crowd
crushing. Wherever possible we
always advise placing a stage at
the lowest point on site to create
a natural amphitheatre. Crowd
control barriers are also required
and, if your budget allows, the
placement of video screens (one
either side of the stage) will allow
the audience to see from a distance
avoiding undue crowding at the
front.
A quick note about stage sizes.
Ask the supplier to clarify exactly
how its stage sizes are measured.
Stages are usually measured on
performing width, not including
the wings. This is the measurement
that will help you the most when
deciding which size of stage you
need. If you are unsure, a good
supplier should be able to help
you find a size that meets both
your performers’ and audience
requirements. If they can’t then
consider another supplier!
Safety in erection
Stages in the UK are generally of
a modular scaffold substructure
or are mobile. Erecting the
former can be tricky and is
subject to many health and safety
regulations due to the high risk
activities involved with working
at height. With a mobile there
is usually no working at height
but this will vary from stage to
stage. The industry is currently
undergoing a period of intense
scrutiny by the HSE, especially
with regards to working near
leading and performing edges
during a stage build. In addition,
any construction at an event
site must comply with CDM
Regulations that, until recently,
have only been enforced in the
construction industry.
The success of any stage will
depend on the quality of its
design and whether it is only
ever used within its capabilities.
We are aware of many stages
designed with a roof for indoor
use but that are then used
outside. This is a particularly
dangerous practice because wind
load ratings must be applied on
roof sheeting and side walls for
stages used outside. Some small
trailer stages come with side
sheets that are air permeable,
ie. having small holes to let
WWW.OPENAIRBUSINESS.COM 59
EVENTS
the wind through, bear in mind these
will also let the rain through too. Before
confirming your stage, ensure you receive
the calculations and check who will be
on standby during your event. It is critical
that any design clearly demonstrates the
amount of ballast needed to cope with
wind force, especially in winter.
In addition, there are strict guidelines
on the amount of deflection acceptable in
the masts and rigging once construction
is finished. Of course, no stage would
be complete without audio/visual
components and these can weigh several
tonnes depending on the equipment.
When designing the masts this weight
must always be factored in. Competency
to erect and dismantle stages is an
important factor to consider. Riggers
need to be specially trained to climb and
install components and so too must the
carpenters and scaffolders who put the
substructure together.
Where a stage is built on a vehicle
trailer to make it mobile most of the
above will still be relevant, except for the
substructure. Mobile stages also need to
meet requirements set out in the Road
Safety Regulations and VOSA.
It is a legitimate question to ask whether
buying a stage rather than hiring one is a
good investment. I would argue that hiring
is definitely the better option. Buying a
stage is not easy. There are many variables
to consider so, unless you’re going to
use it eight to 10 times per year and can
accommodate all of the above, hiring from
a reputable company is the best solution.
Stage positioning
Considerations on what surface to
place your stage will vary from venue to
venue. Your contractor may prefer it but
audiences aren’t so keen to sit and enjoy a
picnic on concrete! Most stages will easily
stand on grass. Any site that requires
heavy trucks to drive off hardstanding
onto grass may require a temporary
roadway system or ground protection.
A reputable stage company will insist
on a site visit to ensure that all these
considerations are taken into account.
You will also need to carefully design
your event’s ‘floor plan’. Ideally a site will
have a gentle slope, creating a natural
amphitheatre. Again, audience egress and
exit will vary from site to site. It’s essential,
however, to have more than one way to
get in and out: critical should the site need
to be evacuated quickly and effectively.
Ideally bars, toilets and food outlets should
be located away from the stage to prevent
crowding in any one area although not
so far away that their use becomes an
expedition rather than a brief stroll away.
Most stage performances will require
lighting, even those that take place in
daylight. Any stage with a weatherproof
roof and walls will tend to be darker than
the audience area so basic lighting will be
needed to counteract this. It’s generally
considered a waste of money to install
coloured lighting for a daytime show.
However, if the event is to be televised
then some coloured lighting will provide a
natural look. Some orchestras will require
basic white lighting, negating the use and
additional cost of lit music stands. At nighttime,
coloured lighting rigs are limited
only by the imagination of the lighting
designer... and your budget.
Another consideration is audience
lighting. There should be a minimum level
of illumination, sufficient for someone to
leave their place in the crowd to go to the
bar/toilet and be able to find their way
back again. Floodlights are also required
in case of emergency and to signify the
end of an event. Sound is one of the
most important items at most events.
Generally speaking, any good quality, large
loudspeaker that is designed to be used
at music events will handle almost any
form of music. However, the only way to
control the sound properly is by employing
a sound engineer.
In conclusion
You need to be confident that the
contractor you’re hiring is experienced,
insured and reputable: references will
underline suitability. If time allows ask to
view the stage before you book it, either
at the supplier’s premises or another
event where it is being used. Take this
opportunity to ask as many questions
as you can so you’ll know exactly what
to expect at your event. Speaking to a
supplier on the phone may give you some
information but seeing the product for
yourself will be much more insightful. It’s
also worth asking what standby cover
comes with the stage, whether the supplier
has been to the site before and if it has
supplied any similar events to the one
you’re organising.
ABOUT THE AUTHOR
Jane Russen is the national sales manager for Star Events Ltd, having been with the company for 22 years. Star Events is a
subsidiary of Altrad Beaver 84 Ltd and has been supplying equipment and services to the events industry for 40 years. It has
designed and delivered stages, structures, seating and rigging for some of the world’s most high profile events as well as for a
vast array of smaller community and commercial functions. It prides itself on its service, carefully considering each particular
situation, irrespective of the audience size, to provide equipment, service and safety event organisers can rely on.
www.stareventsltd.com
60 WWW.OPENAIRBUSINESS.COM
LIVE 2016
COUNTRY HOUSE
BUSINESS INNOVATION 2016
INNOVATION 2016
The event for farmers, land owners and rural business
entrepreneurs to gain inspiration, resources and advice
INSPIRING RURAL ENTREPRENEURS
6
A WORLD OF IDEAS
TO MAKE YOUR LAND
MORE PROFITABLE
9 & 10 NOVEMBER 2016, NEC BIRMINGHAM
7,500 VISITORS
200 SEMINARS
400 EXHIBITORS
Register for FREE tickets at www.farmbusinessshow.co.uk
@Farm_Innovation
#FarmBiz
IN
PARTNERSHIP
WITH:
LINKING ENVIRONMENT AND FARMING
EVENTS | PRODUCT FOCUS
Stages and Sound
Stage and sound solutions for events
DOMED CANOPIES
Alistage
01707 653245
www.alistage.co.uk
Designed to integrate
with the Alistage modular
stage system, the Alidome
is available in spans from
16’ (4.88m) to 40’ (12.2m)
with variable depths in
increments of 8’ (2.44m).
It features inbuilt truss
sections for lighting, a leak
proof construction and is
wind tested to BS6399 pt 2.
Covers are inherently flame
retardant to BS5438 Test 2
and are available in electric
blue or silver/black for larger
Alidomes. Clear roof covers
also available for 16’ and
20’ systems. Alistage is one
of the UK’s leading stage
and barrier manufacturing
and hire companies with
a client base running into
thousands.
DIY OR TURNKEY SERVICE
Themes Incorporated
01458 832602
www.themesincorporated.co.uk
We have been supplying
sound, lighting and staging
equipment for over 30 years,
as well as stocking over
10,000 themed props. Clients
are able to ‘dry hire’ any of
our props and equipment,
without installation
personnel. Shipping to
and from the venue via
third party couriers can be
arranged or alternatively
clients can make their own
arrangements to collect
and return goods from our
warehouse. If the above
seems a little daunting then
we also offer a ‘turnkey
installation.’ A team will
arrive and install the
props, lighting, stage etc.
then remove them upon
completion of the event.
SOUND AND SILENCE
Direct Acoustic Solutions
01403 820846
www.directacousticsolutions.com
Direct Acoustic Solutions is
an independent company
specialising in noise reducing
products, advice and solutions
to the entertainment and
events industry. Manufacturing
the Zone Array sound system
has enabled us to provide a
lifeline for many venues where
noise restrictions have made
it impossible to operate. It
provides an unprecedented
level of control in directing
sound and, as a modular
speaker system, can be tailored
to suit your specific architectural
and environmental conditions,
while addressing common
environmental health concerns
extremely effectively. Our
groundbreaking sound system
offers an excellent alternative to
conventional soundproofing.
MORBIT: HYBRID
MOBILE STAGE
Star Events Ltd
01234 772233
www.stareventsltd.com
The Morbit or ‘mobileorbit’
design combines the
advantages of a mobile
stage floor system with
the visual appeal and
structural strength of the
Orbit Flexidome® roof. The
innovative design uses
built-in cranes to build, no
forklift required which of
course saves you time and
money! Once the stage is
fully constructed, the cranes
can then be used to fly the
PA. Total build time is 6-7
hours for the 13m. The 15m
version has a build time
of 9-10 hours and has the
option of monitor positions.
Ideal for audience sizes
ranging from 4,000 up to
15,000.
62 WWW.OPENAIRBUSINESS.COM
EVENTS | PRODUCT FOCUS
LIVE SOUND SYSTEMS
Igoe PA Hire
0845 625 5555
www.igoepahire.co.uk
Igoe PA began as an audio
hire business and has
grown into a complete
event production company
providing live sound and DJ
equipment, lighting, rigging
and staging. Our speaker hire
packages range from small
vocal PAs to concert line
array systems and facilities
to dock an iPod / laptop.
We also specialise in sound
production for bands and
supply EAW / Martin Audio
rigs powered by Lab Gruppen
/ Crown amps - the pinnacle
of industry standard
loudspeaker / amplifier
technology. With over 1,000
successful gigs under our
belt we have earned our
reputation as a premier
sound reinforcement outfit.
QUALITY MOBILE
STAGES
Daytona Stage Hire
01484 605555
www.daytonastagehire.com
Premier stage hire company,
Daytona Stage Hire, is a
family business run by
father and son team Paul
and Kris Haigh. With over
30 years experience in
the festival, events and
entertainment industry,
Daytona clients can be
assured of receiving
a quality product at
exceptional prices with
excellent customer service.
There is no typical Daytona
client; the team has worked
with clients from diverse
backgrounds, providing
one or multiple stages for
both small and large scale
events, all conforming to the
latest industry standards of
quality, design and safety.
HEXAGON RANGE:
MOBILE AND
TEMPORARY STAGES
Star Events Ltd
01234 772233
www.stareventsltd.com
Hexagon is a collection of
the most popular options
from Star Events’ range of
over 150 different stages,
seating and overlay
structures. Delivery price,
to anywhere in the UK,
is already worked out,
the drawings you need
are available now, the
H&S documentation is
prepared (and externally
accredited) and even
the picking and loading
lists are on our system,
reducing the risk of delays
on site due to missing
parts. Get an immediate
quote online today
at stareventsltd.com/
hexagonquotationform
S1000 DUOSPAN
Silver Stage
01594 800700
www.silver-stage.com
The new addition to
the SL range combines
flawless efficiency of
design with complete
flexibility, comprising of
two SaddleSpan structures.
The S1000 DuoSpan has a
sleek tubular frame for a
clean finish with a tighter
opaque skin and a variety
of arrangements, and the
option of extended ends
and base extensions, adding
to the overall height and
capacity of the venue.
With plenty of space to
accommodate a bar and
performance area, the S1000
DuoSpan is the professional
choice for all events from
concerts to product launches
and company socials. Make
your event stand out in style.
WWW.OPENAIRBUSINESS.COM 63
CLASSIFIED DIRECTORY
LINKING ENVIRONMENT AND FARMING
LIVE 2016
Classified Directory
COUNTRY HOUSE
BUSINESS INNOVATION 2016
INNOVATION 2016
The event for farmers, land owners and rural business
entrepreneurs to gain inspiration, resources and advice
INSPIRING RURAL ENTREPRENEURS
6
A WORLD OF IDEAS
TO MAKE YOUR LAND
MORE PROFITABLE
9 & 10 NOVEMBER 2016, NEC BIRMINGHAM
The event for farmers, land owners
7,500 VISITORS
and rural business entrepreneurs to gain
200 SEMINARS
inspiration, resources and advice
400 EXHIBITORS
Register for FREE tickets at
www.farmbusinessshow.co.uk
Why not have an Event in a tent?
Call us now: 01978 661449
www.event-in-a-tent.co.uk
Register for FREE tickets at www.farmbusinessshow.co.uk
@Farm_Innovation
#FarmBiz
IN
PARTNERSHIP
WITH:
Providing luxury bell tents available
for both hire & purchase
info@boutiquecamping.com
Providing
Providing
luxury bell
luxury
tents perfect
bell tents
for:
perfect for:
• Camping • Camping
+44(0)203
• Outdoor
394 2986
• Outdoor summer play summer roomsplay rooms
boutiquecamping.com
• Garden • lounge Garden areas lounge areas
• Festivals • Festivals
info@boutiquecamping.com
info@boutiquecamping.com • Weddings
• Weddings
and much
and
more!
much more!
+44(0)203 394 2986
+44(0)203 394 2986
boutiquecamping.com Available for both hire & purchase.
boutiquecamping.com Available for both hire & purchase.
Festival
Trackway
Your own private bathroom
right next to your tent or caravan
Tel. 0031 186 769 054 ❤ info@campplus.co.uk
www.campplus.co.uk
Simply the Best Events own and operate over 350
different attractions in house for Corporate Fun Days
and It’s A Knockout events throughout the UK.
Speak to one of our Event Managers
on 0800 019 3908
www.simplythebestevents.co.uk
Multi award-winning trackway
& safety flooring solutions
01455 553700
sales@ecotrackway.co.uk
Ec
Track
& Access Ltd
incorporating
UmTech
Epic Group
The coolest bar around available
to hire at your next event.
Completely self sufficient. We park up and
start serving “with a license” it’s that easy!
Specialist cocktails, bespoke
drinks and brilliant beers
Call Matt on 07459 864 634
www.splitscreenbar.co.uk
64 WWW.OPENAIRBUSINESS.COM
CLASSIFIED DIRECTORY
A4 - Full Page Ad.indd 1 04/04/2016 17:17
A4 - Full Page Ad.indd 1 04/04/2016 17:17
Luxury Toilet Trailers, Event Loos,
Themed Toilets, Shower Units &
Accommodation Hire
Stuck for furniture hire?
www.europainternational.com/oa
01256 384 134
www.site-equip.co.uk
event@site-equip.co.uk
hire happy
Call 08454 303015
Ensure your guests have the best!!
• Luxurious eco-friendly modular vacuum toilet facilities
• Bespoke and stylish
• Ideal for all prestigious corporate and private outdoor events
• Covering the UK
Ensure your guests have the best!!
• Luxurious eco-friendly modular vacuum toilet facilities
Tel: • Bespoke 0345 and 459 stylish 0589
• Ideal for www.classicalloocompany.com
all prestigious corporate and private outdoor events
enquiries@classicalloocompany.com
• Covering the UK
Tel: 0345 459 0589
www.classicalloocompany.com
enquiries@classicalloocompany.com
COOLING & HEATING SOLUTIONS
temperature control specialists
COOLING & HEATING SOLUTIONS
hire
temperature sales control specialists
portable units
temporary systems
hire
sales@candhs.co.uk – – 01590 681 434
coolingandheatingsolutions.com
Marlwood House, Silver Street, Lymington, Hampshire SO41 6DG, UK
sales
portable 01590 681 units 434
temporary systems
sales@candhs.co.uk – coolingandheatingsolutions.com – 01590 681 434
Marlwood House, Silver Street, Lymington, Hampshire SO41 6DG, UK
the Ultimate solution for
restraining temporary structures
the Ultimate solution for
Ensure your guests have the best!!
restraining temporary structures
• Luxurious eco-friendly modular vacuum toilet facilities
• Bespoke and stylish
• Ideal for all prestigious corporate and private outdoor events
• Covering the UK
Tel: 0345 459 0589
www.classicalloocompany.com
enquiries@classicalloocompany.com
0800 122 3304 www.anchorbloc.co.uk
0800 122 3304 www.anchorbloc.co.uk
ü Hire or buy your Anchor Blocs outright
ü Take advantage of our 'Anchor Managment'
programme - great if you have multiple events at
different locations.
ü Hire
Full
or
logistics
buy your
and
Anchor
storage
Blocs
facilities
outright
are available
ü Take
Payment
advantage
by credit
of our
card
'Anchor
for convenience
Managment'
ü
programme
Emergency telephone
- great if you
service
have
for
multiple
24/7 support
events at
different locations.
ü Full logistics and storage facilities are available
ü Payment by credit card for convenience
ü Emergency telephone service for 24/7 support
ü 1000kg, 500kg, 330kg and 250kg options
ü Perfect for securing marquees, inflatables and any
other fabric temporaty structures.
CDM 2015 compliant Lloyd British Testing Certifed
ü 1000kg,
in accordance
500kg,
with
330kg
BS5975:2008.
and 250kg options
ü Perfect
Custom
for
options
securing
avalible.
marquees, inflatables and any
other
Huge
fabric
Range
temporaty
of accesories,
structures.
From branded covers to
ü CDM
specially
2015
adapted
compliant
all
Lloyd
teraine
British
pallet
Testing
trucks.
Certifed
in accordance with BS5975:2008.
ü Custom options avalible.
ü Huge Range of accesories, From branded covers to
specially adapted all teraine pallet trucks.
Call 01348 830 922 or email
kate@qualityunearthed.co.uk
www.qualityunearthed.co.uk
AN ALL EXCLUSIVE LUXURY KITCHEN FOR YOUR
GUESTS. PUT IN THE BACK OF A CAR AND GIVE
THEM FREEDOM TO TOUR THE AREA.
www.campchamp.at
UK distributor - The Shack at www.instinctive-retreats.co.uk
Weather services for
outdoor events
Speak to a forecaster
09065 77 76 75
Calls cost £1.50/min plus network access charges
weatherquest.co.uk
@weatherquest_uk | /Weatherquest
Tel: 01945 463857
info@fireworksdisplayteam.co.uk
www.fireworksdisplayteam.co.uk
WWW.OPENAIRBUSINESS.COM 65
AT THE BACK
What’s in a name?
Ian Hamilton explains why he believes the term ‘Glamping’ is an oxymoron
THERE’S BEEN A growing
interest in the tipi and the yurt
for a good few years now, both
across the UK and in mainland
Europe. In fact we’ve seen a
veritable explosion of alternative
structures and new creative
places to spend time, holiday,
party or just retreat away. So
much so that the amount of
choice is now staggering.
Personally I think that in
essence it is a really great thing.
The aspect that I feel has most
value is being outdoors and I
could write much about the
benefits of communion with
nature, but there are many
smarter, funnier and wiser
people than I who have done a
sterling job doing just that. In
fact if you take the time to read
and research, you could not fail
to conclude that being stuck
inside a building is actually a
wholly detrimental process
to the human being on many,
many levels. However, here
in the UK we have a major
stumbling block to everyone
running for the great outdoors
- if only the weather was better!
But our lives of comfort and
warmth, convenience and
familiarity stop us in our tracks
as soon as nature whisks up a
cold, rainy or snowy spell.
With the boom in alternative
places to stay and different types
of accommodation a new buzz
word has entered the common
vocabulary and absolutely no
doubt a result of media spin,
as usual. It was probably about
eight years ago that Kate Moss
was famously photographed
coming out of a tipi at a Spring
garden show in Malvern with
the headline ‘Camping is Cool!’
Well, it was actually one of our
tipis that she was photographed
in, and I think that it was a key
moment, a moment when the
press started to push the ‘stay
at home, go camping’ mantra
off the back of their dear Kate. It
took several years before it really
“WITH THE BOOM IN ALTERNATIVE
PLACES TO STAY AND DIFFERENT TYPES
OF ACCOMMODATION A NEW BUZZ WORD
HAS ENTERED THE COMMON VOCABULARY
AND ABSOLUTELY NO DOUBT A RESULT OF
MEDIA SPIN, AS USUAL”
took hold, and the pioneers of
the early days supplying these
alternative structures were
indeed in a most unusual little
niche. But boy did that change.
Nowadays most people will
have heard of a tipi and a yurt,
been in one, stayed in one or
have a friend who has. And
most people will have heard the
expression ‘Glamping’ using it
like some new, hip, in the know
turn of speech.
I did some research on this
now, well over-used phrase.
Over the period of one year,
the word literally sky-rocketed
into common vocabulary. From
the preceding year where there
were 0, that’s right ZERO Google
searches it was suddenly being
searched 80,000 times, and
today is still being searched by
increasing amounts.
What does this tell us? And
what the flock is ‘Glamping’
anyway? Derived from the
words ‘glamour’ and ‘camping,’
I took a look at these two
words’ definitions in the Oxford
Dictionary.
Glamour noun [mass noun]
1 an attractive or exciting
quality that makes certain
people or things seem
appealing: the glamour of
Monte Carlo
1.1 beauty or charm that is
sexually attractive: pile hair up
for evening glamour
1.2 [as modifier] denoting or
relating to sexually suggestive
or mildly pornographic
photography or publications: a
glamour model
2 archaic enchantment; magic:
that maiden, made by glamour
out of flowers
ORIGIN: early 18th century
(originally Scots in the sense
‘enchantment, magic’):
alteration of grammar.
Although grammar itself was
not used in this sense, the
Latin word grammatica (from
which it derives) was often
used in the Middle Ages to
GETTY IMAGES
mean ‘scholarship, learning,’
including the occult practices
popularly associated with
learning
Camping noun [mass noun]
the activity of spending a
holiday living in a tent: camping
attracts people of all ages [as
modifier]: a camping trip
And there you have it, the
two words and their individual
meanings. I for one hope that
it is the origin of the word
‘glamour’ coming from the
enchanted connotation that was
intended for its conjoined usage,
as I certainly have never seen
anyone get worked up about a
tent… nylon maybe, but not a
tent.
But anyway you cook it, the
term is here to stay it would
seem, and if you need proof of
that then you only need turn
to the Oxford Dictionary again
to find the word listed. I kid
you not, and here is the Oxford
definition:
Glamping noun [mass noun]
British informal
a form of camping involving
accommodation and facilities
more luxurious than those
associated with traditional
camping: glamping is likely to
satisfy any city slicker seeking a
little refuge in nature - without
foregoing any of life’s luxuries
ORIGIN: early 21st century:
blend of glamorous and
camping
Unbelievable. I have a large
axe to grind. Stay tuned because
I believe we are really missing a
vital point here. And I’ll ask the
question. What is a Glippy? I’ll
finish this when I get time. In the
meanwhile, breathe, smile, do
something nice for yourself and
another. Peace.
Ian Hamilton has been providing
tipis for sale and hire for over 12
years, supplying festivals, weddings,
corporate events and private
individuals. www.tipi.guru
66 WWW.OPENAIRBUSINESS.COM
EXPLORE THE
UK'S FIRST
FULLY INTERACTIVE
MOBILE CAVING
SYSTEM
IS THE TRAILER CAVE
COMING TO YOUR NEXT EVENT?
THE TRAILER CAVE IS THE NEWEST ADDITION TO THE MOBILE ADVENTURE MARKET,
EXCLUSIVE TO ODIN EVENTS.
THE UK'S FIRST FULLY INTERACTIVE MOBILE CAVING SYSTEM
FOR MORE INFO, PLEASE VISIT:
WWW.ODINEVENTS.COM
01524 263740