Get Connected Spring 2016

Get
Connected
THE MAGAZINE FOR RESIDENTS
Spring 2016
Volunteering
Special
Befriending, work
placements and more
Fair repairs
Connect Residents Federation
Apprenticeship opportunities

In this issue:
High Five
Latest news and events
Friendship is
the word
Getting to know the CRF
In Focus
An update on the impact
of recent Government
changes
1000 hours and
counting
Volunteering special: be
a befriender, become a
Board Member or try a
work placement
Fair Repairs
A quick guide to your
repair responsibilities
Connecting the
new generation
to jobs
One apprentice’s
career journey and our
latest apprenticeship
opportunities
Food for thought
Feeding bellies not bins
3
4
6
7
12
13
14
Welcome
This year Get Connected is 10 years old (so is Connect!) so
it's the perfect time to give the magazine a spring clean.
What’s changed?
There’s a new refreshed look
and feel – making it a better
read. It’s been printed on paper
from sustainable forests using
vegetable-based inks (you’ll see
the accreditations on the back
page), so it’s much better in terms
of environmental quality and
sustainability. It was also packaged
and posted in a different way –
using recyclable plastic wrap.
So it’s cost more, right?
No, this new magazine has cost
much less to produce, print and
post than previous issues. Getting
better value for money was a key
driver in changing the magazine.
We’re also going to look at how
you’d like to receive this magazine
– whether by post, email or online.
What’s not changed?
This is still a magazine for
residents. In fact, we have taken it
a step further. Tenants, volunteers
and community partners have all
been involved in the content of this
issue and we’d like to build on this.
We hope you enjoy your new
Get Connected – happy reading.
Share your
thoughts
If you’d like to be part of the
next issue, if you’ve got a
story you’d like to share, or
if you’ve read something in
this issue you’d like to give us
feedback on, then we’d like
to hear from you.
Get in touch by
phone, email,
Facebook or Twitter
0300 5000 600
communications@
connecthousing.org.uk
/ConnectHousing
@ConnectHousing
Thank you
Back cover
All the details you need
to get in touch
Tenants, volunteers and community partners have all been
involved in this issue of the magazine and we’d like to say a big
thank you to Anthony Dilworth, Bruce Bird, Chelsea Ward,
Jamie House, Kath Dalby, Kay Tinson, Malcolm Goodall,
Maureen Kershaw, Max, Paisley, Paul Burr, Robert Chamberlain,
Rosie, Steve Da Silva, Sudha Hussain and Tara.
2

High Five
News you can use
›››
Are you
tired of
counting
sheep?
We’ve
Moved!
Connect has moved from The
Media Centre in Huddersfield
(which we leased) to our own
new premises in Dewsbury. You can find the
new address details on the back cover of this
magazine – we will be fully open in the summer.
We’ve moved office but we’ve not shifted our
focus. Our new building will provide more than
just office space for our staff. It will be a vibrant
community space offering a range of housing,
education, health and wellbeing services for all
our tenants and the wider community.
We’ve been running a course in Kirklees for anyone having trouble
sleeping. Using sleep diaries, sleep theory, thought records and various
other sleep tools, this course has been helping people get a peaceful
night’s sleep. We are looking to run more courses across different locations
– so let us know if you’re interested.
Contact Jessica Sharp on 0300 5000 600 or email
jessica.sharp@connecthousing.org.uk
3
Tropical
Trip
The Survivor’s Group recently visited Tropical World
in Leeds. It was a day of action – featuring nine
members of the group, one volunteer, and too many
creepy crawlies to mention! The Survivors Group is a
friendly and non-judgemental group for people who’ve
experienced mental illness, based in Kirklees.
New members are always welcome.
Contact Louise Turner on 0300 5000 600 or
email louise.turner@connecthousing.org.uk
4
Bank Holidays
in May
We will be closed on
Monday 2nd May and
Monday 30th May. You
can still call 0300 5000 600
and speak to our out-ofhours
service to report an
emergency repair or
anti-social behaviour.
Get your
voice heard5
LGBT social housing forum
Wednesday 18th May 2016
Connect is jointly hosting this event with
Leeds City Council and other housing
associations so that we can listen and
understand the housing concerns of the
lesbian, gay, bisexual, and transgender
(LGBT) community. The event will be held in
Leeds (venue to be confirmed) but tenants
from all areas are welcome.
Contact Lisa Longbottom on
0300 5000 600 or email
lisa.longbottom@connecthousing.org.uk
3

CRF
Friendship
is the word
The CRF (Connect Residents Federation to give it its full title) is fiercely independent and
acts as a critical friend – making sure tenants’ priorities are taken into consideration
across everything Connect does.
Malcolm Goodall (Vice Chairperson) and Maureen Kershaw (Treasurer and Secretary)
talk to Get Connected about why they are part of the CRF and why you should be too.
What is the CRF all about?
Malcolm Goodall: We look to
fine-tune things Connect does
and make them better for tenants.
We can be critical; we can tell
Connect if we feel they aren’t
doing something right, but it’s in a
friendly manner. Friendship is the
word. It’s no good moaning about
something if you can’t get together
and put it right – that’s what the
CRF does.
Maureen Kershaw: It’s a group of
tenant volunteers who represent
Connect’s residents. It exists for
us to look after the interests of all
tenants, not just ourselves or our
neighbours, and to have a good
relationship with our landlord.
4
I like to
think that
CRF stands
for Connect
Residents
Friends
rather than
Federation.
Malcolm
Tell us about the different
meetings…
MG: As well as five committee
meetings and our AGM, we also
have five general meetings a
year which tenants are welcome
to attend, and we can arrange
transport and cover reasonable
expenses. Meetings are a couple
of hours long and usually start
with a guest speaker – we’ve had
a wide variety of topics including
loan sharks, first aid, and welfare
reform. We have a break with a
buffet and drinks, and end with a
quiz or a game. We’ve changed the
format over the past few years, so
those who used to come should
give it another try. It’s less formal
now and a bit more fun.

MK: Members have made friends
through the meetings, it’s a
good way to share and resolve
problems. We always make a point
to welcome any new members
personally. We find that once
people have attended their first
meeting, they’re usually hooked.
The CRF means so much more
than just three initials.
Why did you join the CRF?
MG: I saw it in Get Connected and
wanted to try it out. I used to have
my own business and I have been
a tenant for 15 years. I came to
the meetings when I was close
to retirement. I’ve been a general
member around six years and
this is my fourth year of being a
committee member. I feel that I
can bring my business experience
to the meetings.
MK: I wanted to be able to give
something back to Connect – I am
still to this day grateful that I was
given a property when I needed
Get in touch ››››
To book your place on the taster session or to
find out more about becoming a member of the
CRF contact:
Lisa Longbottom, Tenant Involvement Officer
T: 0300 5000 600
E: lisa.longbottom@connecthousing.org.uk
it most. Although I wasn’t able to
attend the meetings at the time
due to my work commitments, I
joined straight away and always
enjoyed reading the minutes.
When I retired, I started to attend
the meetings and was asked to
become the Treasurer – I’ve been
in a committee role ever since.
What would you say to tenants
who are wondering whether the
CRF is for them?
MG: I know the word ‘meeting’
can put people off. You will not be
sitting in a formal atmosphere. It’s
not like that, everybody is welcome
from any age or background and
it’s fun.
MK: It can be a big or little part
of your life – it is what you make
it. It would be good to have more
members come along because
everybody has something to offer.
Quick Guide
to the CRF
› It is an independent
organisation, run by
tenants for tenants.
› It makes sure tenant
priorities are taken into
consideration across
everything Connect does.
› Any tenant over the age
of 18 can be a member
and attend meetings.
› It is run by a committee
of democratically elected
members, including
a Chairperson, Vice
Chairperson, Treasurer
and Secretary.
Taster
Session
Come and meet the CRF,
non-members welcome.
Tuesday 24th May
I love my
time with
the CRF and
have got so
much out of
it. It’s been a
life changing
experience.
Maureen

UPDATE
In Focus
In the last issue of Get Connected we reported how the
sweeping changes the Government was bringing in would
significantly affect Connect. This is our first update.
By now most of you will have
received your rent review
notifying you of the 1% reduction
in net rent. Keeping rents truly
affordable is one of Connect’s
aims and we are pleased that the
reduction will help many people.
However, this also means a big
drop in income for Connect,
which inevitably affects the
services we can provide, the
staff we employ, and our future
development plans too. The key
consideration has been how we
make the necessary changes
without shifting our focus.
Neighbourly Places
One significant change we
are making is to deliver our
community support in a new way.
Previously we had a separate
The rent review leaflet
that we sent you is also
available on our website at
www.connecthousing.org.uk/
rent2016
Community Services
team, working alongside
our Neighbourhood Housing
Officers. We are taking a new
approach by combining housing
management and community
development into one new
Neighbourly Places team.
This team will include six
Community Housing Officers,
covering smaller geographical
areas than in the past, which
means they will have more time
to get to know tenants better,
deal with general enquiries
and help build community
relationships. You will receive
details of your own Community
Housing Officer as soon as
the team is in place. There is
also a new dedicated Tenancy
Enforcement Officer, who will
deal with serious anti-social
behaviour cases.
Community remains at the
heart of what we do and this
new approach will increase the
number of staff working in local
neighbourhoods. Our purpose
remains the same: to create
truly affordable homes, to
support people to enjoy healthy
fulfilled lives, and to build safe,
neighbourly places to live.
The
Numbers
6
new
Team
Talk
Alan Metcalfe is the
first of our Community
Housing Officers and
Jean Lewis has taken
on the role of Tenancy
Enforcement Officer.
Get in touch ››››
reduction in your
net rent
Community
Housing Officers
new Tenancy
Enforcement Officer
If you’d like to find out more about our approach
to neighbourly places contact:
Ceri Lewis, Neighbourhood Services Manager
T: 0300 5000 600
E: ceri.lewis@connecthousing.org.uk
6

VOLUNTEERING
hours and counting
In February 2015, the first volunteers
came on board for our new befriending
service to help address the issue of
social isolation and loneliness. Fast
forward to today and we’ve reached
over 1,000 hours* of volunteering on
projects across Connect.
We now offer lots of ways to volunteer,
including being part of our befriending
service, working with older people,
supporting people with mental health
concerns, working with one of our
various office based teams, working with
the CRF (Connect Residents Federation)
or even being a Board Member.
We caught up with a few of our volunteers
to find out what it’s all about ››››
*February 2015 to February 2016 – a big
thank you to all our volunteers.
Connect’s Volunteer Services Co-ordinator, Tom Dunn, with befriender Kay (left) and tenant Rosie (right).

Be a
Befriender
Recent research shows that social isolation causes the equivalent health effects of
smoking 15 cigarettes a day.* Shocking isn’t it. Especially as modern life has seen an
increase in people feeling isolated and lonely. That’s why we set up our befriending
service. The service itself isn’t rocket science. Volunteers give at least one hour a week
to spend time with someone experiencing loneliness. The benefits for people using
the befriending service are massive – and it can be a rewarding and incredibly positive
experience for the volunteers too. *Campaign to End Loneliness 2014
KAY & ROSIE
Kay and Rosie are at the park –
one of their favourite spots for
meeting up. There’s still a slight
winter chill in the air, but that
doesn’t stop them. This is where
they often meet to walk, chat, have
a cup of tea and feed the ducks.
Kay has been a volunteer
befriender for Rosie now for four
months. It wasn’t a decision she
took lightly.
“I was unsure of what to expect
by becoming a befriender with
Connect. It was out of my comfort
zone and I felt nervous in case we
didn't get on.”
The laughter and smiles that
Rosie and Kay share now show
that they did get on – and that this
initial connection has grown into a
genuine friendship.
“I can honestly say Rosie has now
become a good friend. Having
such a wonderful experience has
given me the confidence to do
more work with Connect in
the future.”
8
Confidence is also something
that Rosie feels the befriending
service has given her. Getting out
of the house and going to new
places has given her the boost she
needed – she has started to apply
for jobs and is “ready to get back
out there”.
If I have
worries, we
chat about
them and Kay
cheers me up.
I always look
forward to her
visiting me.
It’s nice that
Tom got us
together.
Rosie
Quick Guide
to befriending
› The befriending service
matches volunteers
with people who are
experiencing varying
degrees of social isolation
and loneliness.
› All volunteers are DBS
checked and trained
before they start.
› Anyone wanting to use
the service is checked for
suitability before being
introduced to a volunteer.
› The service usually lasts
around six months to a
year, but can last longer
if it is beneficial for both
people.
› Befriending is more
than just a friendship, it
is about combating social
isolation and loneliness
through a structured
supportive partnership.

MAX & STEVE
Steve is upfront about why he
decided to become a volunteer
befriender. He’s in his second year
of a BA in Business and Marketing
and he wanted to enhance his
CV and get a reference. But what
happened next surprised him.
“My initial intention was to gain
experience; I wanted to add
volunteering to my CV, but little did
I know I'd end up making a friend.”
Volunteers usually do around one
hour per week – Steve has only
been doing this a few months and
has already broken the 100 hours
mark, spending around five hours
a week with Max.
“I wasn’t expecting it to be like this.
It’s just like going to see my old pal!
When you meet someone you get
on with, you connect on a level,
it’s enjoyable. ”
According to Max those five hours
are usually spent “chilling and
killing” – killing time that is, which
usually involves pizza and a shared
love of film.
“When I first met Steve I thought,
‘wow how old is this little whipper
snapper’, but despite the age
gap we have a lot in common.
I love films, I thought I was the only
person, but Steve loves films too.
That’s what surprised me about
this guy. We both love science
fiction films, we have the
same tastes.”
VOLUNTEERING
Max shares a story about how
when he mentioned what his
favourite film was, the next time
Steve visited he brought the DVD
with him as a gift. What was the
film? A science fiction classic? Max
starts laughing, “Pretty Woman.
We were both sitting on the sofa
watching Julia Roberts.”
In amongst the laughter and
the noise of the TV, Max says
something that stands out. It’s a
personal statement but it’s also a
powerful message for befriending
as a whole.
“You don’t realise you were
isolated until you bring someone
into your life; then it shows you
that you were alone.”
I wasn’t
expecting
it to be like
this. It’s just
like going
to see my
old pal!
Steve
9

VOLUNTEERING
Be on
the Board
The Board is responsible for making sure Connect is
properly managed and for setting our future direction.
All members of our Board are volunteers, but did you
know that some are also Connect tenants?
Kath Dalby, Connect tenant
and Board Member, gives the
lowdown on what really happens
in the boardroom.
Most people when they
think of a boardroom
have the image of Alan Sugar
saying “you’re fired!” or lots of
older men in their suits, all a bit
stuffy. Well, we are not like that at
all. We have a younger group of
men and women (about a 50/50
split) from all walks of life
– all with a common passion
for social housing.
As a Board Member you will be
asked to join other working groups
or panels. I’m on the membership
panel where we look to fill Board
vacancies and see what skills we
might like the ideal person to have.
We are asked to form part of the
panel for stage 3 complaints where
a tenant gets the opportunity to
bring their complaint to the panel
of Board Members and the
Chief Executive.
We go on scheme tours, looking
round properties, perhaps new
build areas where the purpose of
a building or scheme may have
changed. It’s ok making decisions
about a scheme but being able to
visualise it makes it a lot easier.
So come along and be nosy like
I did, you never know you could
be the new face at the
board table.
Get in touch ››››
If you’d like to find out more about becoming
a Board Member contact:
Jacqueline Rattray, Corporate Secretary
T: 0300 5000 600
E: jacqueline.rattray@connecthousing.org.uk
Robert Chamberlain,
Connect tenant, shares
three key ingredients to
being a Board Member.
CONNECT
Being a Board Member is firstly
about getting connected with
significant and influential people
in the life of Connect Housing.
It is an opportunity to learn how
Connect is run and to have a say
in that yourself. And if you need
references for jobs or voluntary
work, the Board could
provide that.
CONTRIBUTE
Being a Board Member is not
just about what you can gain, but
also what you can contribute.
As a tenant, you have a special
perspective on the issues
discussed that needs to be taken
into account. This is your chance
to get your voice heard.
CONSIDER
Not only does a Board Member
give their views, but we must
consider the wider implications
of decisions that need to be
made. Something that's in
the tenants' best short-term
interests may not be in Connect's
overall long-term interests, so
that has to be considered.
10

Try a work
placement
A volunteer work placement is a great way to get experience, build
up your CV and get a reference for future career progression. We have
volunteers working across different areas of the business, including our
Hidden Memories Café, the Survivors Group, administration and communications.
We welcomed Jamie House on
board as a volunteer graphic
designer, working with our
communications team. Looking
to get some work experience and
enhance his portfolio, Jamie rolled
up his creative sleeves and spent
four weeks in our Leeds office.
Q. Why did you volunteer with us?
A. I decided to volunteer at Connect
because I wanted to gain graphic
design experience in a reputable
organisation with good values. I
was on Jobseekers Allowance
for a while and I thought that
volunteering would really boost my
profile when it came to getting a job.
Q. What did a typical day involve?
A. A typical day was very busy but
fun! I was trusted to design different
customer leaflets and I also worked
on a project for the CRF (Connect
Residents Federation). I had a
great time – there wasn't a day
I didn't enjoy.
Q. Any stand-out moments?
A. Attending Catch-up Connect,
which is a monthly meeting
for all staff. Jenny Brierley, the
Chief Executive, talked about the
sweeping changes being brought
in by the Government that affect
social housing and tenants. It was
a real eye opener, but it was also
very inspiring as the mood in the
meeting was positive, with everyone
looking for ways to continue to
support people who cannot afford
to buy their own home or
rent privately.
Q. Anything you didn’t enjoy or
would change?
A. The only thing I would change
is I would have stayed for longer!
While I was volunteering I had a day
off for an interview for a full time
graphics job – which I got. In the
interview, the panel saw the fact I
was volunteering at Connect as a
really positive thing.
Good to know
Volunteer work placements
enhance our services so
that we can do things that
we are not usually able to
do – they do not in any way
replace the work that staff
are paid to do.
Q. What’s next?
A. My plan is to work hard in my
new job and apply the skills that
I developed during my time at
Connect. After seeing the difference
it makes, I will also be contacting
Tom to sign up as a volunteer
befriender. I think it would be a
great way to spend an hour or
two a week.
Get in touch ››››
If you’d like to find out more about volunteering
opportunities at Connect, or if you are interested
in using our befriending service, please contact:
Tom Dunn, Volunteer Services Co-ordinator
T: 0300 5000 600
E: tom.dunn@connecthousing.org.uk
Illustration by Jamie
11

REPAIRS
Fair
Repairs
When we reviewed our repairs service
two years ago, we asked you what
was important and the word that kept
coming up was ‘fairness’. You told us
that you wanted to see Connect take a
more consistent approach to applying
the rules about repairs that tenants are
responsible for. So here’s a quick guide
to your repair responsibilities.
Reporting a repair
Our staff will ask questions to find out what the
repair is, where it is, and how it was caused. If you
are responsible for the repair being requested,
our staff will suggest options for how you might go
about getting it done.
Taking action
If you don’t make arrangements for the repair you
are responsible for and it is something that causes
a safety risk or might cause deterioration to the
property, then we may go ahead and carry out the
repair and send a bill for the work.
Genuine cases of need
Our staff are trained to listen and respond
sympathetically to genuine cases of need. In some
exceptional circumstances, where other options are
not available, we may decide to do the repair work
without charge.
Get in touch ››
If you have any questions
about your repair
responsibilities contact:
Vicky Varley, Customer
Service Team Leader
T: 0300 5000 600
E: vicky.varley@
connecthousing.org.uk
You are
responsible for:
INSIDE
Clearing waste
blockages
(toilet, sink, shower and
bath) and replacing
sink/bath plugs
Toilet seat repairs
or replacements
Replacing shower
heads and hoses
Adjusting doors to
accommodate new
carpet being fitted
Tightening up loose
handles on doors
and windows, kitchen
cupboard latches
and locks, plus other
ironmongery
Decorating and filling
cracks in walls that are
less than 3mm wide
OUTSIDE
Maintaining private
gardens, including
paths, walkways
and trees
TV aerials and satellite
dishes – installation
and maintenance,
unless communal
Burglar alarm
repairs, unless
owned by Connect
Removal of household
rubbish and waste,
including bulky items
Replacing light bulbs,
fluorescent tubes,
starters and
electrical fuses
DIY mishaps – making
good any damage
Treating condensation
and mould,
unless caused by
a building issue
Cleaning, including
extractor fans and
shower heads
Fixtures, fittings and
appliances that belong
to you – such as carpet,
cooker, microwave,
fridge, freezer, gas fire,
curtain rails, furniture
Pest control,
unless mice or rats
Replacing broken
windows, unless
caused by criminal
activity and a crime
scene number
is provided
Cleaning, including the
gully drains around the
outside of the home
Replacing lost keys
or changing locks,
and providing access
if locked out
Generally, you will be expected to pay for repairs
caused by wilful damage, neglect or misuse
either by you, your family or visitors.
Full details are set out in your tenancy agreement
– a copy of which is available on request.
12

APPRENTICES
A
Anthony Dilworth
We’ve seen some great success stories as our apprentices
take their next career steps. Anthony is one of them. Having
completed his apprenticeship and his NVQ qualification
with Connect, Anthony has now moved on to become a
Neighbourhood Housing Officer with Leeds City Council.
Q. Why did you do an
apprenticeship with us?
A. Being an apprentice gave me the
opportunity to gain a recognised
qualification and develop
professional skills, while earning
a salary at the same time – and I’d
heard good things about Connect.
Q. Any stand-out moments?
A. There were so many
opportunities to get involved and
try new things, such as public
speaking at Connect’s AGM, getting
involved in making a film to capture
the experiences of apprentices and
a real stand-out moment for me,
as a young person unable to afford
to rent or buy a home of my own,
was going to Westminster to find
out what our politicians had to say
about the housing crisis.
Q. Anything you didn’t enjoy or
would change?
A. No, there was so much variety
and I enjoyed it all. I can honestly
say without a doubt that this is the
best job I have ever had – with great
customers, wonderful colleagues
and even better friendships.
Q. What’s next?
A. I will miss working with Connect
but I’m excited about moving on
in my housing career with Leeds
City Council. I’m looking forward to
putting into practice the skills I’ve
learnt and I am sure this won’t be
the last that local communities
see of me!
Connecting the
new generation
to jobs
We have made a commitment
that apprentices will account
for 10% of our workforce.
We’re already well on the way
to hitting this goal – with just
over 6% of our staff in 2015
being apprentices.
Apprenticeship
opportunities
We have apprenticeship roles
coming up in our maintenance
teams – such as Painting and
Decorating, Plumbing, and
Gas/Heating Engineering.
Apprenticeships will last two
years for a Level 2 qualification
and pay is according to age,
starting at £4.16 per hour for a
16 year old. Interested?
Call us on 0300 5000 600
or email apprentices@
connecthousing.org.uk
13

PARTNERSHIP
Food for
thought
The Real Junk Food Project Dewsbury has
a simple but powerful mission – to feed
bellies not bins. They do this by intercepting
food from going to landfill and then
distributing it to the local community.
We have been working in partnership with
them and so far this year, 7,000 meals* have
been delivered to our Huddersfield-based
accommodation for young homeless people
(Swan Lane and Hollinbank House) and to
our North Kirklees Women’s Refuge.
We visited Swan Lane to capture
the action ››››
› The Real Junk Food Project
Dewsbury aims to end food
poverty in Kirklees.
› So far this year, the project
has intercepted 10,296 kg*
of food that would otherwise
have been wasted. This has
been done with the support
of local supermarkets, food
retailers and restaurants,
who donate the food instead
of sending it to landfill.
› This food gets distributed
to local community groups,
individuals and families. It is
also turned into nutritious
meals at the pop-up café
held at Sensory World in
Dewsbury. The café runs on
a ‘pay as you feel’ basis – so
everyone can have a meal.
› Over 14,000 meals*
have been distributed by
volunteers – the project
relies completely on
volunteers to run and needs
more people to help.
*1st January to 31st March 2016
1. Hello fresh food
Get involved
Want to volunteer? Fancy
eating some delicious food?
Take a look at the project’s
Facebook page for more
information.
/TheRealJunkFood
ProjectDewsbury
It’s hard to believe that all of this
food was destined for landfill.

2. Ready, steady...
Part of the fun is planning what meals to make
with the different ingredients. It takes a dash of
imagination, a pinch of creativity and a sprinkle of
new-found cookery skills.
3. Cook!
Ryan Dunne, Manager for Connect’s Single Homeless
Service, says "At first we needed to give a lot of
guidance on recipes and how to cook the food, now
everyone just dives in. They’re developing cookery
skills and it’s also a really social thing to do.
Food that would otherwise be lost is being made
available for a small donation – so everyone’s enjoying
good quality, healthy food, that’s low cost. It’s such a
simple idea, but it’s having a massive impact."
15

Get in
touch
0300 5000 600
www.connecthousing.org.uk
Connect Housing is
a charitable housing
association.
Our passion is for a
fairer society, where
people's homes, health
and happiness matter.
hello@connecthousing.org.uk
/ConnectHousing
@ConnectHousing
Leeds Office:
205 Roundhay Road
Leeds, LS8 4HS
This office is open as usual.
Mon, Tues, Thurs: 9am - 5.30pm
Weds: 10.30am - 5.30pm
Fri: 9am - 5pm
New Dewsbury Office:
21 Bond Street
Dewsbury, WF13 1AX
We can come to you:
Whilst we are refurbishing our Dewsbury
office, if you would like to meet with a member
of our team face-to-face, we can arrange a
home visit. We also have access to meeting
spaces within Huddersfield and can book an
appointment to suit you.
Just call us on: 0300 5000 600
Fully Open
Summer
2016
We can help you understand this information in your language. We can also provide documents in large
print or audio. Please contact us.
This magazine has been printed on FSC certified paper by a
Carbon Balanced Publication Printer using vegetable-based inks.