Cromer Classic
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www.events-north-norfolk.gov.uk<br />
..In association with NNDC
Executive Summary<br />
www.events-north-norfolk.gov.uk<br />
The purpose of Events-North-Norfolk is to create and stage events that represent current<br />
culture and promote both locations of interest and the businesses of North Norfolk; adding<br />
social value, increasing economic activity, improving the image and employee capacity at<br />
NNDC and positively effecting the growth of the area and the lives of residents.<br />
Events-North-Norfolk whilst conjoined to NNDC will strive to mirror the overarching values in<br />
line with the corporate plan where relevant; clearly promoting Health and Wellbeing, Coast<br />
and Countryside, Jobs and Economy, Service Excellence.<br />
Key Principles<br />
• NNDC being clear on what they want to achieve, having a clear vision of the future and how<br />
Events-North-Norfolk will grow<br />
• Staging events in step with current culture<br />
• Working with DWP to employ local people, paid or voluntary<br />
• Making effective engagement with local communities a reality<br />
• Ensuring the company structure, governance and its operations are established appropriately<br />
• Creating and maintaining local business relationships<br />
• Creating a commercial mind-set in the staff transferring or seconded to Events-North-<br />
Norfolk<br />
• To be a paragon for running lawful, safe and successful events and facilities<br />
<strong>Cromer</strong> <strong>Classic</strong> - Cycling Sportive<br />
The mission of the first event is to achieve sustained success in the cycling event calendar,<br />
support local charities and businesses and promote health and wellbeing in North Norfolk and<br />
the town of <strong>Cromer</strong>.<br />
The event will include:<br />
• A professionally managed cycling Sportive with courses for riders of all levels<br />
• Local businesses running food and beverage stalls<br />
• Children’s entertainment<br />
• A celebrity appearance<br />
• A public announcer<br />
• Live Music
PEST Analysis<br />
www.events-north-norfolk.gov.uk<br />
Political Economic Socio-Cultural Tecnological<br />
Mission statement<br />
The purpose of EventsNorthNorfolk is to<br />
create and stage events that represent current<br />
culture and promote the locations of interest<br />
and the businesses of North Norfolk; adding<br />
social value, increasing economic activity,<br />
improving the image and employee capacity at<br />
NNDC and positively effecting the growth of<br />
the area and the lives of residents.<br />
Key Principles<br />
• NNDC being clear on what they want to achieve,<br />
having a clear vision of the future and how<br />
EventsNorthNorfolk will grow<br />
• Staging events in step with current culture<br />
• Working with DWP to employ local people, paid<br />
or voluntary<br />
• Making effective engagement with local<br />
communities a reality<br />
• Ensuring the company structure, governance and<br />
its operations are established appropriately<br />
• Creating and maintaining local business<br />
relationships<br />
• Creating a commercial mind-set in the staff<br />
transferring or seconded to EventsNorthNorfolk<br />
• To be a paragon for running lawful, safe and<br />
successful events and facilities<br />
Macro<br />
• Government policies<br />
• Political parties sway (depending on<br />
whose in power)<br />
• Legislation<br />
• Regulatory organisations<br />
• Employment Law (DWP – JSA)<br />
• Grants and other funding initiatives<br />
Micro<br />
• Persuade and influence Councillors<br />
• Communicate the benefits of the event<br />
locally<br />
• Commercial<br />
opportunity / revenue<br />
source<br />
• Possible perception<br />
of double taxation for<br />
particpants<br />
Macro<br />
• Demographic changes<br />
• National health awareness campaigns<br />
• Shift in educational requirements and<br />
changing career attitudes<br />
• Lifestyle trends<br />
• Ethics<br />
• Changes in value and culture<br />
• Work/leisure attitudes<br />
Micro<br />
• Media and advertising<br />
• Role models/fashion<br />
• Relating to major Sporting events<br />
Macro<br />
• Information and<br />
communications<br />
• Use of new technology<br />
• Rate of technological<br />
innovation<br />
• Multi-media/Internet<br />
• On-going innovation<br />
Micro<br />
• Intellectual property issues<br />
• Global communications<br />
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SWOT Analysis www.events-north-norfolk.gov.uk<br />
Strengths Weaknesses Opportunities Threats<br />
Mission statement<br />
The purpose of EventsNorthNorfolk is to<br />
create and stage events that represent current<br />
culture and promote the locations of interest<br />
and the businesses of North Norfolk; adding<br />
social value, increasing economic activity,<br />
improving the image and employee capacity at<br />
NNDC and positively effecting the growth of<br />
the area and the lives of residents.<br />
Key Principles<br />
• NNDC being clear on what they want to<br />
achieve, having a clear vision of the future and<br />
how EventsNorthNorfolk will grow<br />
• Staging events in step with current culture<br />
• Working with DWP to employ local people, paid<br />
or voluntary<br />
• Making effective engagement with local<br />
communities a reality<br />
• Ensuring the company structure, governance<br />
and its operations are established appropriately<br />
• Creating and maintaining local business<br />
relationships<br />
• Creating a commercial mind-set in the staff<br />
transferring or seconded to EventsNorthNorfolk<br />
• To be a paragon for running lawful, safe and<br />
successful events and facilities<br />
• Services the entire community<br />
• Uses local businesses for advertising,<br />
food and drink etc.<br />
• Greater and positive exposure for NNDC<br />
• Increased web site traffic thus<br />
advertising other services<br />
• In house training for food hygiene<br />
• In house Health and Safety support<br />
• In house child safeguarding support<br />
• In house licencing support<br />
• In house web design support and<br />
management<br />
• In house compliance and legal support<br />
• In house business rates support<br />
• In house waste management and refuse<br />
collection support<br />
• Possible public or<br />
competitor resentment<br />
• Perception of double<br />
taxation<br />
• Promoting charitable causes means we can use a<br />
volunteer workforce for events<br />
• Targeting specific local projects that benefit from<br />
events reduces weaknesses (as above)<br />
• Self-remuneration and growth for existing services<br />
such as licencing<br />
• Tag-on to existing events such as <strong>Cromer</strong> Carnival<br />
where an infrastructure is already in place<br />
• Promote existing events through<br />
www.EventsNorthNorfolk.com and advertise our<br />
services… food hygiene, licencing etc.<br />
• Business model can be emulated and rolled out<br />
across shared services partnerships<br />
• Greater influence over the regeneration and future<br />
image of North Norfolk<br />
• Links to and inclusion of vulnerable persons via<br />
child services and adult social care<br />
• Showcase the value of council tax for all reducing<br />
perception of double taxation<br />
• Volunteer photographer from NNDC staff<br />
• Profits or surpluses from events can be used to<br />
hold down council tax or bolster front line services<br />
• Sponsorship deals with local big business<br />
•Future competition<br />
from existing service<br />
providers competing in<br />
different but<br />
complimentary market<br />
spaces<br />
Working with respect, fairness, honesty delivering value for money services for you
www.events-north-norfolk.gov.uk<br />
..In association with NNDC<br />
romer<br />
<strong>Classic</strong><br />
Cycling<br />
Sportive
SWOT Analysis<br />
"<strong>Cromer</strong> <strong>Classic</strong>" Cycle Sportive<br />
Strengths Weaknesses Opportunities Threats<br />
Mission statement<br />
To achieve sustained success<br />
in the cycling event calendar,<br />
support local charities and<br />
businesses and promote<br />
health and wellbeing in North<br />
Norfolk and the town of<br />
<strong>Cromer</strong>.<br />
The event will include:<br />
• A professionally managed<br />
cycling Sportive with courses<br />
for riders of all levels<br />
• Local businesses running<br />
food and beverage stalls<br />
• Children’s entertainment<br />
• Celebrity<br />
• Public Announcer<br />
• Live Music<br />
• Event of interest for the whole community<br />
• No other organised bike races in the area<br />
• Charge local businesses to set up food and beverage<br />
stalls<br />
• Employ local entertainment. Bouncy castle, Live Music<br />
etc.<br />
• Use tourist info car-park and park as event site (NNDC<br />
controlled)<br />
• Bikes can be chained after the race to park-perimeter<br />
railing or a temporary bike park set up<br />
• Greater and positive exposure for NNDC<br />
• Increased web site traffic thus advertising other services<br />
• Sales of training for food hygiene<br />
• In house Health and Safety support and Risk Assessment<br />
• In house child safeguarding support<br />
• In house licencing support or sell the service<br />
• In house web design support and management<br />
• In house compliance and legal support<br />
• In house waste management and refuse collection<br />
support<br />
• Avoid clashing with<br />
similar events locally<br />
• Make it easy to enrol<br />
and pay<br />
• Promote health and wellbeing<br />
• Supporting charitable causes means we can use a<br />
volunteer workforce for the event (Local schools<br />
students)<br />
• Latch on to the upward trend in this market giving<br />
the impression of an organisation in touch with<br />
current culture<br />
• Many cycling clubs around the area mean multiple<br />
bookings and an extensive word of mouth<br />
advertising network<br />
• Targeting specific local projects that benefit from<br />
events reduces weaknesses (as above)<br />
• Promote existing events on the day and via web<br />
traffic<br />
• Volunteer photographer from NNDC staff<br />
• Use <strong>Cromer</strong> Halfords for repairs and maintenance<br />
and reciprocate with free advertising<br />
• Masseuse services (Erica)<br />
• Possible objections from<br />
local residents (corcerns over<br />
traffic, noise, litter, general<br />
disruption)<br />
• Poor weather could cause<br />
disruption<br />
• Poor uptake for volunteers<br />
• Poor uptake from food and<br />
beverage vendors<br />
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Corporate Plan Comparable "<strong>Cromer</strong> <strong>Classic</strong>" Cycle Sportive<br />
Health and Wellbeing Coast and Countryside Jobs and Economy Service Excellence<br />
Mission statement<br />
To achieve sustained success<br />
in the cycling event calendar,<br />
support local charities and<br />
businesses and promote<br />
health and wellbeing in North<br />
Norfolk and the town of<br />
<strong>Cromer</strong>.<br />
The event will include:<br />
• A professionally managed<br />
cycling Sportive with<br />
courses for riders of all<br />
levels<br />
• Local businesses running<br />
food and beverage stalls<br />
• Children’s entertainment<br />
• Celebrity<br />
• Public Announcer<br />
• Live Music<br />
The main purpose of this event is to promote<br />
health and wellbeing in North Norfolk; in line<br />
with the wider County Council health and<br />
wellbeing strategy:<br />
• Prevention<br />
Providing help and support at an earlier stage<br />
before problems become acute<br />
• Reduction of inequalities in health and<br />
wellbeing<br />
Narrowing the gap in life expectancy between<br />
the most and the least deprived people in<br />
Norfolk.<br />
• Integration<br />
Partners working together to provide<br />
effective, joined up services<br />
This will be achieved by ensuring the cycling<br />
sportive is accessible to riders of all skill<br />
levels. There will be an easy, intermediate and<br />
advanced circuit.<br />
Travelling inland from <strong>Cromer</strong> town in a<br />
south westerly direction, there is a<br />
network of quieter roads and lanes that in<br />
many places offer splendid panoramic<br />
views across the North Norfolk<br />
countryside and AONB’s. Although the<br />
hub of this event will be operated out of<br />
<strong>Cromer</strong> town, the participants will be<br />
riding through the countryside and thus<br />
the theme of the event can be naturally<br />
associated with conservation and wildlife<br />
groups who will be invited to set up<br />
information points at the event hub,<br />
shining a light on the areas historical,<br />
biodiversity and cultural character.<br />
Events-NorthNorfolk will recognise and be<br />
inspired by the objective of the Cycling for<br />
Growth Initiative (Launched at Eurobike 2015)<br />
which shows how the cycling industry will<br />
deliver growth within the European Union and<br />
create the conditions to unlock funding in<br />
European public expenditure on cycling and e-<br />
cycling.<br />
The Europe 2020 strategy (EU’s growth<br />
strategy for the coming decade) is about<br />
delivering growth through more effective<br />
investments in education, research and<br />
innovation and sustainable thanks to a decisive<br />
move towards a low-carbon economy, with a<br />
strong emphasis on job creation and poverty<br />
reduction.<br />
The comprising premise being that cycling is<br />
linked to a cultural shift in better working<br />
conditions and employee health.<br />
The expert knowledge found ‘inhouse’<br />
to provide the service and<br />
training to the client is a marketable<br />
advantage and a USP.<br />
Events-NorthNorfolk second<br />
competitive edge is based on the<br />
use of strategic relationships.<br />
Concentrating on the aspects we<br />
can influence such as organisation<br />
and due diligence and excelling in<br />
those areas, the intention is to form<br />
strategic partnerships with<br />
companies that excel in the service<br />
areas that Events-North-Norfolk<br />
cannot provide<br />
In addition our locality offers roads<br />
and lanes which are perfect for<br />
cycling and many riders have<br />
mapped and recorded circuits of<br />
varying lengths on websites such as<br />
mapmyride.com.<br />
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"<strong>Cromer</strong> <strong>Classic</strong>" Cycle Sportive - Event Phasing<br />
Phase 1<br />
Research…<br />
Market Research - Cycle Clubs - Venue - Possible Dates - Advertising / Media Research - Food and Beverage - Entertainment -<br />
Celebrity / PA - Health and Safety - Licensing - Kit - Charity or Commercial intention - SWOT - PEST - Corporate Plan<br />
Comparable (output - internal proposal)<br />
Phase 2<br />
Proposal…<br />
Venue Proposal - Date - Advertising / Media strategy - Staffing and Personnel - Commercial Projection and Budget - SWOT &<br />
PEST Recognition and Resolution - Charity or Commercial intention - Appointment of internal project sponsor - External<br />
sponsorship targets (output - external proposal)<br />
Phase 3<br />
Contact…<br />
Cycling Club Contact - Sponsorship - Celebrity Guest - Food and Beverage - Entertainment - Police - St Johns Ambulance -<br />
Advertising / Media - Interested Parties Meeting - Internal departments e.g. Licencing, web design- (output - branding. financial and<br />
attendance projection)<br />
Phase 4<br />
Build…<br />
Confirm date - Book Service Providers (food/beverage/stalls/PA/bike park) - Secure staff - obtain licenses - carry out risk<br />
assessments -Signage - Contingency plan / Alternative date / Adverse weather (output - due diligence tracker)<br />
Phase 5<br />
Sell…<br />
Re-contact clubs - Food and beverage vendors - Entertainment - Initiate advertising / media campaign - 1st wave media coverage<br />
- Enable webpage and online registration / payment - (output - commitment confirmation and payment tracker)<br />
Phase 6<br />
Run up…<br />
Confirmation of Vendors (send projected attendence), Celebrity, Entertainment and Internal Services - Police - St Johns<br />
Ambulance - Final payments - Staffing specific allocations (buddying) - Administration (badges, timings etc.) - Map event site -<br />
Trophies - 2nd wave Media coverage - (output - execute "Event run up plan")<br />
Phase 7<br />
Antepenultimate<br />
week…<br />
Assign staff to positions - Meet with all operational personnel internal & external on site -<br />
Phase 8<br />
Penultimate week…<br />
Kit arrival / erection on site - Mobility access - Print programs, badges etc - Confirm security requirements - Meet with equipment<br />
providers - (Output - Compile and sign off event schedule)<br />
Phase 9<br />
Event Day…<br />
Initiate event shcedule - Staff role call / Set up HQ - Police / St Johns Briefing - Signage and printed material - 3rd wave media<br />
coverage - Photographer - Registration set up - Equipment and suppliers - Parking and facilities - Meet and greet - Refreshments<br />
for staff - Kier extra waste management / recycling<br />
Phase 10<br />
Event Monitoring...<br />
Walkie Talkies (periodical check ins) -Timings (communicate changes) - All riders out / All riders in - Trophy Engraved<br />
Phase 11<br />
Clean & Clear…<br />
Litter pick - Kier extra collection - Staff debrief<br />
Phase 12<br />
After Event…<br />
Event story and photographs - Final wave media coverage - Post event survey - Lessons learnt - Thank you emails with links to<br />
media coverage<br />
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‘<strong>Cromer</strong> <strong>Classic</strong>’ Cycle Sportive – Market Summary and Analysis<br />
Cycling Sportive, or often simply sportive, is a short to long distance, organised, massparticipation<br />
cycling event, typically held annually. The Italian term Gran Fondo is commonly<br />
used for these events in the United States, Australia and some other English-speaking countries.<br />
Situation Analysis<br />
Well organised road races or “Sportives” attract large numbers and entire clubs often enrol and<br />
attend. The basic market need is for a high quality event to fit in with the countywide cycling<br />
calendar. Marketing and advertising will be critical to develop sufficient interest and to achieve<br />
abstract profitability.<br />
Mission<br />
To achieve sustained success in the cycling event calendar, support local charities and<br />
businesses and promote health and wellbeing in North Norfolk and the town of <strong>Cromer</strong>, whilst<br />
turning abstract profit into material profit.<br />
Market Summary<br />
The British cycling market is now thought to be worth upwards of £2bn and in just a 50 mile<br />
radius from <strong>Cromer</strong> there are twenty six cycling clubs comprising of approximately… (?)awaiting<br />
questionnaire results) active members. There are 54 organised events in the Norfolk area per<br />
annum, out of which 16 are Cycle Sportives. (Please see ‘Existing Event Calendar’ on the inside<br />
back page)<br />
Event Name Day Date Site<br />
Pedal Norfolk Cycling Festival Sat 30/04/2016 Holkham Hall, Norfolk View<br />
Norwich Cycle Swarm Mon 02/05/2016 Norwich City Football Stadium, Norfolk Enter<br />
Boudicca Sportive Sun 22/05/2016 World Horse Welfare, Norfolk Enter<br />
West Suffolk Spin Sun 29/05/2016 Nowton Park, Suffolk View<br />
Cycle Together Sandringham Sun 12/06/2016 Sandringham, Norfolk Enter<br />
Suffolk Villages Cycle Ride 2016 Sun 19/06/2016 Blackbourne Centre, Suffolk Enter<br />
Nine Town Sportive Sun 19/06/2016 Diss Park, Diss Enter<br />
Burnham Market Mid Summer 50 Sun 26/06/2016 Burnham Market Primary School<br />
The Cozens-Hardy Cycle Ride Sun 17/07/2016 Blicking Estate, Aylsham Enter<br />
The Norfolk Sportive 25/50/100 Sun 24/07/2016 Crusader Rugby Club , Hethersett View<br />
Fakenham 25/50/100 Sun 28/08/2016 Fakenham Community Centre, Norfolk Enter<br />
Pinewood Climbs Sun 04/09/2016 Holt Rugby Club, Holt View<br />
Ford Anglia Series Sun 04/09/2016 Old Buckenham Village hall, Norfolk View<br />
NNUH Tour Sportive Sun 11/09/2016 Norfolk & Norwich University Hospital<br />
Parsons Peddler Cycle Sportive Sun 18/09/2016 The Parson Woodforde, Norwich Enter<br />
Wiggle Royal Flyer Sun 30/10/2016 The Racecourse, Fakenham View
‘<strong>Cromer</strong> <strong>Classic</strong>’ Cycle Sportive – Market Summary and Analysis<br />
Market Trends<br />
The market trend for the cycling industry has seen a surge within the last four years, largely a<br />
response to Bradley Wiggins 2012 Tour de France victory but although this industry space has<br />
seen an increase in demand for cycling equipment, the parallel trend for events has increased<br />
although not risen in line; the result is that existing events are becoming increasingly<br />
oversubscribed.<br />
Market Growth<br />
Figures from the Association of Cycle Traders show a 15% increase in the number of cycle<br />
retailers over the past decade and last year there was a 7% rise in the number of journeys<br />
taken by bike. This rise in sales has been reflected in the rising demand for cycling events and<br />
this market space is forecasted to experience further growth.<br />
Marketing Strategy<br />
The marketplace for cycling events in the UK can be regarded as tame. Cycling events require<br />
a high level of organisation and due diligence, such as health and safety and licensing. Events-<br />
North-Norfolk would have a unique insight and swift access to many of the more challenging<br />
aspects of organising a cycling event.<br />
Events-North-Norfolk will increase visibility through a weblink from the NNDC main website;<br />
this will provide a detailed record of local businesses that have successfully taken part in<br />
events. The website will aid networking and marketing for these businesses and could act as an<br />
(informal) approved supplier directory for other event organisers.<br />
Marketing Objectives<br />
<br />
<br />
<br />
Increase enrolment by 10% annually<br />
Increase sales for associated businesses<br />
Generate increased awareness of services offered by NNDC<br />
Financial Objectives<br />
<br />
<br />
<br />
Abstract profit identified and targeted for increase<br />
Abstract profit generated into material profit<br />
Decrease training and set up costs
‘<strong>Cromer</strong> <strong>Classic</strong>’ Cycle Sportive – Market Summary and Analysis<br />
Target Markets<br />
The recent growth of cycling in the UK has made it easy to identify target markets, providing<br />
data on popularity both geographically and demographically. In short, surveys from 2014/15<br />
show that 9% of people in Norwich use cycling as their main form of transport which sits the<br />
city at 20 th place in England for cycling popularity. Surveys also show that men are more likely<br />
to take up cycling as serious pastime.<br />
Positioning<br />
The <strong>Cromer</strong> <strong>Classic</strong> will position itself as a “Sportive” event in the cycling calendar, serving the<br />
wider county of Norfolk and specifically North Norfolk. The attendees and associated<br />
businesses will recognise the value that Events-North-Norfolk provide with its unique services<br />
and access to training. Events-North-Norfolk will leverage its competitive edge to achieve the<br />
desired positioning. This competitive edge will be based on two factors, unique services and<br />
strategic relationships.<br />
Unique Services - Events-North-Norfolk is conjoined to NNDC and therefore operates in<br />
respect of the precepts laid out in the corporate plan. While the corporality of the local<br />
authority essentially precludes Events-North-Norfolk participating in some other market<br />
niches, it allows opportunity to excel in serving its chosen markets. Additionally, the expert<br />
knowledge found ‘in-house’ to provide the service and training to the client is a marketable<br />
advantage and a USP.<br />
Strategic Relationships - Events-North-Norfolk’s second competitive edge is based on the use of<br />
strategic relationships. Concentrating on the aspects we can influence such as organisation and<br />
due diligence and excelling in those areas, the intention is to form strategic partnerships with<br />
companies that excel in the service areas that Events-North-Norfolk cannot provide without<br />
individual LATC start-ups, e.g. food and beverage vending and entertainment.
‘<strong>Cromer</strong> <strong>Classic</strong>’ Cycle Sportive – Market Summary and Analysis<br />
Strategy Pyramid<br />
Values<br />
<br />
<br />
<br />
<br />
We respect people and treat everyone fairly<br />
We are open and honest and listen<br />
We strive to offer the best value for money<br />
service<br />
We welcome new challenges and embrace<br />
change<br />
<br />
<br />
Address issues which lead to illhealth<br />
and improve the quality of<br />
life of all residents<br />
Encourage participation in sports<br />
and activities<br />
Vision<br />
Mission<br />
To achieve sustained success in the<br />
countywide cycling event calendar,<br />
support local charities and businesses and<br />
promote health and wellbeing in North<br />
Norfolk and the town of <strong>Cromer</strong>.<br />
Forge partnerships through which<br />
we will positively enhance image<br />
and brand of NNDC and improve<br />
take up of our services<br />
Strategic Objectives<br />
The single objective is to position the ‘<strong>Cromer</strong> <strong>Classic</strong>’ as the premier cycling sportive in the<br />
countywide calendar. The marketing strategy will seek to create customer awareness regarding<br />
the services offered, develop the customer base, and work toward building a “must attend”<br />
event.<br />
This objective will be communicated using several different methods. This first method will be<br />
through the use of a bespoke webpage on the NNDC website. The website will be a rich<br />
source of information detailing the event. The second method of communication will be via<br />
social media and the third through tradition media (EDP and other local press – North Norfolk<br />
radio).
‘<strong>Cromer</strong> <strong>Classic</strong>’ Cycle Sportive – Market Summary and Analysis<br />
Marketing Mix<br />
<strong>Cromer</strong> <strong>Classic</strong>’s marketing mix is comprised of the following approaches to pricing,<br />
distribution, advertising and promotion, and customer service.<br />
<br />
Pricing- The pricing scheme will be calculated on a per-competitor per-event estimate<br />
based on overarching set-up costs.<br />
<br />
Distribution- The event can be heavily marketed locally but through social media and<br />
cycling websites we can reach an audience nationally.<br />
<br />
Advertising and Promotion- Several forms of advertising and promotion will be used<br />
including a website, social media, partnerships/ networking with cycling groups, local<br />
<br />
media.<br />
Customer Service- Events-North-Norfolk goes about the day-to-day operations with<br />
the belief that 100% customer satisfaction is required in order to achieve success.<br />
Marketing Research<br />
The main source of market research that we can use to validate and improve the marketing<br />
plan is a comprehensive questionnaire administered via email or surveymonkey.com. By using<br />
the internet as the method of delivery we will be able to send out far more questionnaires than<br />
if we were to use the more traditional, labour intensive methods, and also receive more replies<br />
with a faster response time, all at no cost.<br />
Two questionnaires will be issued, one for cycling clubs asking them for membership numbers<br />
and any yearly increases (this will uncover the current trend and aid future projection) and how<br />
many members sign up for events and also for feedback on the best and worst events they<br />
have attended etc… and another questionnaire will be put to riders not as yet affiliated to a<br />
club; they will be asked for feedback on past events and posed questions meant to elicit ideas<br />
on best and worst practice. These results will be used to test assumptions regarding the<br />
perspective market and what the rider wants from an event and inform on best practice whilst<br />
managing expectations.
‘<strong>Cromer</strong> <strong>Classic</strong>’ Cycle Sportive – Market Summary and Analysis<br />
Market Analysis<br />
Market Analysis (Growing number of club members)<br />
2012 2013 2014 2015 2016<br />
Potential Customers (Number<br />
of Cyclists)<br />
Large Clubs (over ? members)<br />
Small Clubs (under 50<br />
members)<br />
Other (Cyclists not in a club)<br />
Total<br />
Strategic Alliances<br />
Events-North-Norfolk will develop a group of strategic alliances to enhance the event.<br />
<br />
Deferring to the members of Norfolk’s cycling clubs and empowering them to<br />
design by way of consultation the best event possible. Also word of mouth<br />
marketing among riders will be a powerful and free marketing tool.<br />
<br />
Local food and beverage retailers who are able to pitch up and offer their goods will<br />
be key assets in establishing a ‘current’ event and positively affect the intended<br />
event reputation.<br />
<br />
Within the local Schools and colleges there are many young riders and as they fall<br />
into the uber tech-savvy demographic, their involvement cannot be<br />
underestimated.<br />
<br />
Some of the most passionate North Norfolk citizens are members or sympathisers<br />
with our Conservation and Wildlife groups. These people are also often very vocal<br />
in the local press; so to promote a respect for the countryside which is<br />
concomitantly linked to cycling and go a step further and encourage a presence<br />
from these groups at the event, can only stimulate their advocacy.
‘<strong>Cromer</strong> <strong>Classic</strong>’ Cycle Sportive – Market Summary and Analysis<br />
Sales Planning<br />
Events-North-Norfolk, for the most part, will be using the sale strategy of personal selling to<br />
cycling clubs. Through the strategic alliances we can leverage these relationships into an initial<br />
client base.<br />
The pitch to cycling clubs will be based upon producing a quality event and especially taking<br />
into account their inputs and desires and also the advantages of spending their money on an<br />
event that supports the wider community. The cost of the event can be quantified and shown<br />
to the customer while (along with their input and advice) they can be assured of its quality.<br />
The website will be utilised as a powerful communications tool, supplying<br />
introductory information to prospective customers, providing an avenue for questions and<br />
answers, as well as presenting more specialised information such as the involvement of our<br />
partners e.g. Conservation and Wildlife groups.<br />
For further information of sales planning see Event Phasing on page 7<br />
Expense Budget<br />
Expense Budget<br />
2016 2017 2018<br />
Website<br />
Networking<br />
Marketing<br />
Other<br />
Total Sales and Expenses<br />
Percent of Sales
‘<strong>Cromer</strong> <strong>Classic</strong>’ Cycle Sportive – Market Summary and Analysis<br />
Controls<br />
The purpose of this marketing plan is to serve as a guide for the organisation. The following<br />
areas will be monitored to gauge performance:<br />
<br />
Due diligence tracker – Licenses, Health and Safety, Risk Assessments, Service<br />
providers etc… (For more information please see Event Phasing)<br />
<br />
<br />
<br />
Take up tracker – (For this and interest in future events)<br />
Payment and Revenue tracker – (Monthly as well as annual tracking)<br />
Staffing register and assignment / training<br />
Contingency Planning<br />
Difficulties and risks:<br />
<br />
<br />
<br />
<br />
Problems generating visibility<br />
The entry into the North Norfolk market by an overly aggressive competitor<br />
A sudden downturn in trend that results in a sharp decrease of cyclists<br />
Appalling weather around the event dissuading cyclists from attending<br />
Worst case risks may include:<br />
<br />
Determining that the event cannot support itself on an ongoing basis.
Green indicates existing event.<br />
Light blue numbers are bank holidays<br />
January February March April<br />
Sportives 2016<br />
Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su<br />
1 2 3 1 2 3 4 5 6 7 1 2 3 4 5 6 1 2 3<br />
4 5 6 7 8 9 10 8 9 10 11 12 13 14 7 8 9 10 11 12 13 4 5 6 7 8 9 10<br />
11 12 13 14 15 16 17 15 16 17 18 19 20 21 14 15 16 17 18 19 20 11 12 13 14 15 16 17<br />
18 19 20 21 22 23 24 22 23 24 25 26 27 28 21 22 23 24 25 26 27 18 19 20 21 22 23 24<br />
25 26 27 28 29 30 31 29 28 29 30 31 25 26 27 28 29 30<br />
May June July August<br />
Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su<br />
1 1 2 3 4 5 1 2 3 1 2 3 4 5 6 7<br />
2 3 4 5 6 7 8 6 7 8 9 10 11 12 4 5 6 7 8 9 10 8 9 10 11 12 13 14<br />
9 10 11 12 13 14 15 13 14 15 16 17 18 19 11 12 13 14 15 16 17 15 16 17 18 19 20 21<br />
16 17 18 19 20 21 22 20 21 22 23 24 25 26 18 19 20 21 22 23 24 22 23 24 25 26 27 28<br />
23 24 25 26 27 28 29 27 28 29 30 25 26 27 28 29 30 31 29 30 31<br />
30 31<br />
September October November December<br />
Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su<br />
1 2 3 4 1 2 1 2 3 4 5 6 1 2 3 4<br />
5 6 7 8 9 10 11 3 4 5 6 7 8 9 7 8 9 10 11 12 13 5 6 7 8 9 10 11<br />
12 13 14 15 16 17 18 10 11 12 13 14 15 16 14 15 16 17 18 19 20 12 13 14 15 16 17 18<br />
19 20 21 22 23 24 25 17 18 19 20 21 22 23 21 22 23 24 25 26 27 19 20 21 22 23 24 25<br />
26 27 28 29 30 24 25 26 27 28 29 30 28 29 30 26 27 28 29 30 31<br />
31<br />
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