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www.events-north-norfolk.gov.uk<br />

..In association with NNDC


Executive Summary<br />

www.events-north-norfolk.gov.uk<br />

The purpose of Events-North-Norfolk is to create and stage events that represent current<br />

culture and promote both locations of interest and the businesses of North Norfolk; adding<br />

social value, increasing economic activity, improving the image and employee capacity at<br />

NNDC and positively effecting the growth of the area and the lives of residents.<br />

Events-North-Norfolk whilst conjoined to NNDC will strive to mirror the overarching values in<br />

line with the corporate plan where relevant; clearly promoting Health and Wellbeing, Coast<br />

and Countryside, Jobs and Economy, Service Excellence.<br />

Key Principles<br />

• NNDC being clear on what they want to achieve, having a clear vision of the future and how<br />

Events-North-Norfolk will grow<br />

• Staging events in step with current culture<br />

• Working with DWP to employ local people, paid or voluntary<br />

• Making effective engagement with local communities a reality<br />

• Ensuring the company structure, governance and its operations are established appropriately<br />

• Creating and maintaining local business relationships<br />

• Creating a commercial mind-set in the staff transferring or seconded to Events-North-<br />

Norfolk<br />

• To be a paragon for running lawful, safe and successful events and facilities<br />

<strong>Cromer</strong> <strong>Classic</strong> - Cycling Sportive<br />

The mission of the first event is to achieve sustained success in the cycling event calendar,<br />

support local charities and businesses and promote health and wellbeing in North Norfolk and<br />

the town of <strong>Cromer</strong>.<br />

The event will include:<br />

• A professionally managed cycling Sportive with courses for riders of all levels<br />

• Local businesses running food and beverage stalls<br />

• Children’s entertainment<br />

• A celebrity appearance<br />

• A public announcer<br />

• Live Music


PEST Analysis<br />

www.events-north-norfolk.gov.uk<br />

Political Economic Socio-Cultural Tecnological<br />

Mission statement<br />

The purpose of EventsNorthNorfolk is to<br />

create and stage events that represent current<br />

culture and promote the locations of interest<br />

and the businesses of North Norfolk; adding<br />

social value, increasing economic activity,<br />

improving the image and employee capacity at<br />

NNDC and positively effecting the growth of<br />

the area and the lives of residents.<br />

Key Principles<br />

• NNDC being clear on what they want to achieve,<br />

having a clear vision of the future and how<br />

EventsNorthNorfolk will grow<br />

• Staging events in step with current culture<br />

• Working with DWP to employ local people, paid<br />

or voluntary<br />

• Making effective engagement with local<br />

communities a reality<br />

• Ensuring the company structure, governance and<br />

its operations are established appropriately<br />

• Creating and maintaining local business<br />

relationships<br />

• Creating a commercial mind-set in the staff<br />

transferring or seconded to EventsNorthNorfolk<br />

• To be a paragon for running lawful, safe and<br />

successful events and facilities<br />

Macro<br />

• Government policies<br />

• Political parties sway (depending on<br />

whose in power)<br />

• Legislation<br />

• Regulatory organisations<br />

• Employment Law (DWP – JSA)<br />

• Grants and other funding initiatives<br />

Micro<br />

• Persuade and influence Councillors<br />

• Communicate the benefits of the event<br />

locally<br />

• Commercial<br />

opportunity / revenue<br />

source<br />

• Possible perception<br />

of double taxation for<br />

particpants<br />

Macro<br />

• Demographic changes<br />

• National health awareness campaigns<br />

• Shift in educational requirements and<br />

changing career attitudes<br />

• Lifestyle trends<br />

• Ethics<br />

• Changes in value and culture<br />

• Work/leisure attitudes<br />

Micro<br />

• Media and advertising<br />

• Role models/fashion<br />

• Relating to major Sporting events<br />

Macro<br />

• Information and<br />

communications<br />

• Use of new technology<br />

• Rate of technological<br />

innovation<br />

• Multi-media/Internet<br />

• On-going innovation<br />

Micro<br />

• Intellectual property issues<br />

• Global communications<br />

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SWOT Analysis www.events-north-norfolk.gov.uk<br />

Strengths Weaknesses Opportunities Threats<br />

Mission statement<br />

The purpose of EventsNorthNorfolk is to<br />

create and stage events that represent current<br />

culture and promote the locations of interest<br />

and the businesses of North Norfolk; adding<br />

social value, increasing economic activity,<br />

improving the image and employee capacity at<br />

NNDC and positively effecting the growth of<br />

the area and the lives of residents.<br />

Key Principles<br />

• NNDC being clear on what they want to<br />

achieve, having a clear vision of the future and<br />

how EventsNorthNorfolk will grow<br />

• Staging events in step with current culture<br />

• Working with DWP to employ local people, paid<br />

or voluntary<br />

• Making effective engagement with local<br />

communities a reality<br />

• Ensuring the company structure, governance<br />

and its operations are established appropriately<br />

• Creating and maintaining local business<br />

relationships<br />

• Creating a commercial mind-set in the staff<br />

transferring or seconded to EventsNorthNorfolk<br />

• To be a paragon for running lawful, safe and<br />

successful events and facilities<br />

• Services the entire community<br />

• Uses local businesses for advertising,<br />

food and drink etc.<br />

• Greater and positive exposure for NNDC<br />

• Increased web site traffic thus<br />

advertising other services<br />

• In house training for food hygiene<br />

• In house Health and Safety support<br />

• In house child safeguarding support<br />

• In house licencing support<br />

• In house web design support and<br />

management<br />

• In house compliance and legal support<br />

• In house business rates support<br />

• In house waste management and refuse<br />

collection support<br />

• Possible public or<br />

competitor resentment<br />

• Perception of double<br />

taxation<br />

• Promoting charitable causes means we can use a<br />

volunteer workforce for events<br />

• Targeting specific local projects that benefit from<br />

events reduces weaknesses (as above)<br />

• Self-remuneration and growth for existing services<br />

such as licencing<br />

• Tag-on to existing events such as <strong>Cromer</strong> Carnival<br />

where an infrastructure is already in place<br />

• Promote existing events through<br />

www.EventsNorthNorfolk.com and advertise our<br />

services… food hygiene, licencing etc.<br />

• Business model can be emulated and rolled out<br />

across shared services partnerships<br />

• Greater influence over the regeneration and future<br />

image of North Norfolk<br />

• Links to and inclusion of vulnerable persons via<br />

child services and adult social care<br />

• Showcase the value of council tax for all reducing<br />

perception of double taxation<br />

• Volunteer photographer from NNDC staff<br />

• Profits or surpluses from events can be used to<br />

hold down council tax or bolster front line services<br />

• Sponsorship deals with local big business<br />

•Future competition<br />

from existing service<br />

providers competing in<br />

different but<br />

complimentary market<br />

spaces<br />

Working with respect, fairness, honesty delivering value for money services for you


www.events-north-norfolk.gov.uk<br />

..In association with NNDC<br />

romer<br />

<strong>Classic</strong><br />

Cycling<br />

Sportive


SWOT Analysis<br />

"<strong>Cromer</strong> <strong>Classic</strong>" Cycle Sportive<br />

Strengths Weaknesses Opportunities Threats<br />

Mission statement<br />

To achieve sustained success<br />

in the cycling event calendar,<br />

support local charities and<br />

businesses and promote<br />

health and wellbeing in North<br />

Norfolk and the town of<br />

<strong>Cromer</strong>.<br />

The event will include:<br />

• A professionally managed<br />

cycling Sportive with courses<br />

for riders of all levels<br />

• Local businesses running<br />

food and beverage stalls<br />

• Children’s entertainment<br />

• Celebrity<br />

• Public Announcer<br />

• Live Music<br />

• Event of interest for the whole community<br />

• No other organised bike races in the area<br />

• Charge local businesses to set up food and beverage<br />

stalls<br />

• Employ local entertainment. Bouncy castle, Live Music<br />

etc.<br />

• Use tourist info car-park and park as event site (NNDC<br />

controlled)<br />

• Bikes can be chained after the race to park-perimeter<br />

railing or a temporary bike park set up<br />

• Greater and positive exposure for NNDC<br />

• Increased web site traffic thus advertising other services<br />

• Sales of training for food hygiene<br />

• In house Health and Safety support and Risk Assessment<br />

• In house child safeguarding support<br />

• In house licencing support or sell the service<br />

• In house web design support and management<br />

• In house compliance and legal support<br />

• In house waste management and refuse collection<br />

support<br />

• Avoid clashing with<br />

similar events locally<br />

• Make it easy to enrol<br />

and pay<br />

• Promote health and wellbeing<br />

• Supporting charitable causes means we can use a<br />

volunteer workforce for the event (Local schools<br />

students)<br />

• Latch on to the upward trend in this market giving<br />

the impression of an organisation in touch with<br />

current culture<br />

• Many cycling clubs around the area mean multiple<br />

bookings and an extensive word of mouth<br />

advertising network<br />

• Targeting specific local projects that benefit from<br />

events reduces weaknesses (as above)<br />

• Promote existing events on the day and via web<br />

traffic<br />

• Volunteer photographer from NNDC staff<br />

• Use <strong>Cromer</strong> Halfords for repairs and maintenance<br />

and reciprocate with free advertising<br />

• Masseuse services (Erica)<br />

• Possible objections from<br />

local residents (corcerns over<br />

traffic, noise, litter, general<br />

disruption)<br />

• Poor weather could cause<br />

disruption<br />

• Poor uptake for volunteers<br />

• Poor uptake from food and<br />

beverage vendors<br />

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Corporate Plan Comparable "<strong>Cromer</strong> <strong>Classic</strong>" Cycle Sportive<br />

Health and Wellbeing Coast and Countryside Jobs and Economy Service Excellence<br />

Mission statement<br />

To achieve sustained success<br />

in the cycling event calendar,<br />

support local charities and<br />

businesses and promote<br />

health and wellbeing in North<br />

Norfolk and the town of<br />

<strong>Cromer</strong>.<br />

The event will include:<br />

• A professionally managed<br />

cycling Sportive with<br />

courses for riders of all<br />

levels<br />

• Local businesses running<br />

food and beverage stalls<br />

• Children’s entertainment<br />

• Celebrity<br />

• Public Announcer<br />

• Live Music<br />

The main purpose of this event is to promote<br />

health and wellbeing in North Norfolk; in line<br />

with the wider County Council health and<br />

wellbeing strategy:<br />

• Prevention<br />

Providing help and support at an earlier stage<br />

before problems become acute<br />

• Reduction of inequalities in health and<br />

wellbeing<br />

Narrowing the gap in life expectancy between<br />

the most and the least deprived people in<br />

Norfolk.<br />

• Integration<br />

Partners working together to provide<br />

effective, joined up services<br />

This will be achieved by ensuring the cycling<br />

sportive is accessible to riders of all skill<br />

levels. There will be an easy, intermediate and<br />

advanced circuit.<br />

Travelling inland from <strong>Cromer</strong> town in a<br />

south westerly direction, there is a<br />

network of quieter roads and lanes that in<br />

many places offer splendid panoramic<br />

views across the North Norfolk<br />

countryside and AONB’s. Although the<br />

hub of this event will be operated out of<br />

<strong>Cromer</strong> town, the participants will be<br />

riding through the countryside and thus<br />

the theme of the event can be naturally<br />

associated with conservation and wildlife<br />

groups who will be invited to set up<br />

information points at the event hub,<br />

shining a light on the areas historical,<br />

biodiversity and cultural character.<br />

Events-NorthNorfolk will recognise and be<br />

inspired by the objective of the Cycling for<br />

Growth Initiative (Launched at Eurobike 2015)<br />

which shows how the cycling industry will<br />

deliver growth within the European Union and<br />

create the conditions to unlock funding in<br />

European public expenditure on cycling and e-<br />

cycling.<br />

The Europe 2020 strategy (EU’s growth<br />

strategy for the coming decade) is about<br />

delivering growth through more effective<br />

investments in education, research and<br />

innovation and sustainable thanks to a decisive<br />

move towards a low-carbon economy, with a<br />

strong emphasis on job creation and poverty<br />

reduction.<br />

The comprising premise being that cycling is<br />

linked to a cultural shift in better working<br />

conditions and employee health.<br />

The expert knowledge found ‘inhouse’<br />

to provide the service and<br />

training to the client is a marketable<br />

advantage and a USP.<br />

Events-NorthNorfolk second<br />

competitive edge is based on the<br />

use of strategic relationships.<br />

Concentrating on the aspects we<br />

can influence such as organisation<br />

and due diligence and excelling in<br />

those areas, the intention is to form<br />

strategic partnerships with<br />

companies that excel in the service<br />

areas that Events-North-Norfolk<br />

cannot provide<br />

In addition our locality offers roads<br />

and lanes which are perfect for<br />

cycling and many riders have<br />

mapped and recorded circuits of<br />

varying lengths on websites such as<br />

mapmyride.com.<br />

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"<strong>Cromer</strong> <strong>Classic</strong>" Cycle Sportive - Event Phasing<br />

Phase 1<br />

Research…<br />

Market Research - Cycle Clubs - Venue - Possible Dates - Advertising / Media Research - Food and Beverage - Entertainment -<br />

Celebrity / PA - Health and Safety - Licensing - Kit - Charity or Commercial intention - SWOT - PEST - Corporate Plan<br />

Comparable (output - internal proposal)<br />

Phase 2<br />

Proposal…<br />

Venue Proposal - Date - Advertising / Media strategy - Staffing and Personnel - Commercial Projection and Budget - SWOT &<br />

PEST Recognition and Resolution - Charity or Commercial intention - Appointment of internal project sponsor - External<br />

sponsorship targets (output - external proposal)<br />

Phase 3<br />

Contact…<br />

Cycling Club Contact - Sponsorship - Celebrity Guest - Food and Beverage - Entertainment - Police - St Johns Ambulance -<br />

Advertising / Media - Interested Parties Meeting - Internal departments e.g. Licencing, web design- (output - branding. financial and<br />

attendance projection)<br />

Phase 4<br />

Build…<br />

Confirm date - Book Service Providers (food/beverage/stalls/PA/bike park) - Secure staff - obtain licenses - carry out risk<br />

assessments -Signage - Contingency plan / Alternative date / Adverse weather (output - due diligence tracker)<br />

Phase 5<br />

Sell…<br />

Re-contact clubs - Food and beverage vendors - Entertainment - Initiate advertising / media campaign - 1st wave media coverage<br />

- Enable webpage and online registration / payment - (output - commitment confirmation and payment tracker)<br />

Phase 6<br />

Run up…<br />

Confirmation of Vendors (send projected attendence), Celebrity, Entertainment and Internal Services - Police - St Johns<br />

Ambulance - Final payments - Staffing specific allocations (buddying) - Administration (badges, timings etc.) - Map event site -<br />

Trophies - 2nd wave Media coverage - (output - execute "Event run up plan")<br />

Phase 7<br />

Antepenultimate<br />

week…<br />

Assign staff to positions - Meet with all operational personnel internal & external on site -<br />

Phase 8<br />

Penultimate week…<br />

Kit arrival / erection on site - Mobility access - Print programs, badges etc - Confirm security requirements - Meet with equipment<br />

providers - (Output - Compile and sign off event schedule)<br />

Phase 9<br />

Event Day…<br />

Initiate event shcedule - Staff role call / Set up HQ - Police / St Johns Briefing - Signage and printed material - 3rd wave media<br />

coverage - Photographer - Registration set up - Equipment and suppliers - Parking and facilities - Meet and greet - Refreshments<br />

for staff - Kier extra waste management / recycling<br />

Phase 10<br />

Event Monitoring...<br />

Walkie Talkies (periodical check ins) -Timings (communicate changes) - All riders out / All riders in - Trophy Engraved<br />

Phase 11<br />

Clean & Clear…<br />

Litter pick - Kier extra collection - Staff debrief<br />

Phase 12<br />

After Event…<br />

Event story and photographs - Final wave media coverage - Post event survey - Lessons learnt - Thank you emails with links to<br />

media coverage<br />

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‘<strong>Cromer</strong> <strong>Classic</strong>’ Cycle Sportive – Market Summary and Analysis<br />

Cycling Sportive, or often simply sportive, is a short to long distance, organised, massparticipation<br />

cycling event, typically held annually. The Italian term Gran Fondo is commonly<br />

used for these events in the United States, Australia and some other English-speaking countries.<br />

Situation Analysis<br />

Well organised road races or “Sportives” attract large numbers and entire clubs often enrol and<br />

attend. The basic market need is for a high quality event to fit in with the countywide cycling<br />

calendar. Marketing and advertising will be critical to develop sufficient interest and to achieve<br />

abstract profitability.<br />

Mission<br />

To achieve sustained success in the cycling event calendar, support local charities and<br />

businesses and promote health and wellbeing in North Norfolk and the town of <strong>Cromer</strong>, whilst<br />

turning abstract profit into material profit.<br />

Market Summary<br />

The British cycling market is now thought to be worth upwards of £2bn and in just a 50 mile<br />

radius from <strong>Cromer</strong> there are twenty six cycling clubs comprising of approximately… (?)awaiting<br />

questionnaire results) active members. There are 54 organised events in the Norfolk area per<br />

annum, out of which 16 are Cycle Sportives. (Please see ‘Existing Event Calendar’ on the inside<br />

back page)<br />

Event Name Day Date Site<br />

Pedal Norfolk Cycling Festival Sat 30/04/2016 Holkham Hall, Norfolk View<br />

Norwich Cycle Swarm Mon 02/05/2016 Norwich City Football Stadium, Norfolk Enter<br />

Boudicca Sportive Sun 22/05/2016 World Horse Welfare, Norfolk Enter<br />

West Suffolk Spin Sun 29/05/2016 Nowton Park, Suffolk View<br />

Cycle Together Sandringham Sun 12/06/2016 Sandringham, Norfolk Enter<br />

Suffolk Villages Cycle Ride 2016 Sun 19/06/2016 Blackbourne Centre, Suffolk Enter<br />

Nine Town Sportive Sun 19/06/2016 Diss Park, Diss Enter<br />

Burnham Market Mid Summer 50 Sun 26/06/2016 Burnham Market Primary School<br />

The Cozens-Hardy Cycle Ride Sun 17/07/2016 Blicking Estate, Aylsham Enter<br />

The Norfolk Sportive 25/50/100 Sun 24/07/2016 Crusader Rugby Club , Hethersett View<br />

Fakenham 25/50/100 Sun 28/08/2016 Fakenham Community Centre, Norfolk Enter<br />

Pinewood Climbs Sun 04/09/2016 Holt Rugby Club, Holt View<br />

Ford Anglia Series Sun 04/09/2016 Old Buckenham Village hall, Norfolk View<br />

NNUH Tour Sportive Sun 11/09/2016 Norfolk & Norwich University Hospital<br />

Parsons Peddler Cycle Sportive Sun 18/09/2016 The Parson Woodforde, Norwich Enter<br />

Wiggle Royal Flyer Sun 30/10/2016 The Racecourse, Fakenham View


‘<strong>Cromer</strong> <strong>Classic</strong>’ Cycle Sportive – Market Summary and Analysis<br />

Market Trends<br />

The market trend for the cycling industry has seen a surge within the last four years, largely a<br />

response to Bradley Wiggins 2012 Tour de France victory but although this industry space has<br />

seen an increase in demand for cycling equipment, the parallel trend for events has increased<br />

although not risen in line; the result is that existing events are becoming increasingly<br />

oversubscribed.<br />

Market Growth<br />

Figures from the Association of Cycle Traders show a 15% increase in the number of cycle<br />

retailers over the past decade and last year there was a 7% rise in the number of journeys<br />

taken by bike. This rise in sales has been reflected in the rising demand for cycling events and<br />

this market space is forecasted to experience further growth.<br />

Marketing Strategy<br />

The marketplace for cycling events in the UK can be regarded as tame. Cycling events require<br />

a high level of organisation and due diligence, such as health and safety and licensing. Events-<br />

North-Norfolk would have a unique insight and swift access to many of the more challenging<br />

aspects of organising a cycling event.<br />

Events-North-Norfolk will increase visibility through a weblink from the NNDC main website;<br />

this will provide a detailed record of local businesses that have successfully taken part in<br />

events. The website will aid networking and marketing for these businesses and could act as an<br />

(informal) approved supplier directory for other event organisers.<br />

Marketing Objectives<br />

<br />

<br />

<br />

Increase enrolment by 10% annually<br />

Increase sales for associated businesses<br />

Generate increased awareness of services offered by NNDC<br />

Financial Objectives<br />

<br />

<br />

<br />

Abstract profit identified and targeted for increase<br />

Abstract profit generated into material profit<br />

Decrease training and set up costs


‘<strong>Cromer</strong> <strong>Classic</strong>’ Cycle Sportive – Market Summary and Analysis<br />

Target Markets<br />

The recent growth of cycling in the UK has made it easy to identify target markets, providing<br />

data on popularity both geographically and demographically. In short, surveys from 2014/15<br />

show that 9% of people in Norwich use cycling as their main form of transport which sits the<br />

city at 20 th place in England for cycling popularity. Surveys also show that men are more likely<br />

to take up cycling as serious pastime.<br />

Positioning<br />

The <strong>Cromer</strong> <strong>Classic</strong> will position itself as a “Sportive” event in the cycling calendar, serving the<br />

wider county of Norfolk and specifically North Norfolk. The attendees and associated<br />

businesses will recognise the value that Events-North-Norfolk provide with its unique services<br />

and access to training. Events-North-Norfolk will leverage its competitive edge to achieve the<br />

desired positioning. This competitive edge will be based on two factors, unique services and<br />

strategic relationships.<br />

Unique Services - Events-North-Norfolk is conjoined to NNDC and therefore operates in<br />

respect of the precepts laid out in the corporate plan. While the corporality of the local<br />

authority essentially precludes Events-North-Norfolk participating in some other market<br />

niches, it allows opportunity to excel in serving its chosen markets. Additionally, the expert<br />

knowledge found ‘in-house’ to provide the service and training to the client is a marketable<br />

advantage and a USP.<br />

Strategic Relationships - Events-North-Norfolk’s second competitive edge is based on the use of<br />

strategic relationships. Concentrating on the aspects we can influence such as organisation and<br />

due diligence and excelling in those areas, the intention is to form strategic partnerships with<br />

companies that excel in the service areas that Events-North-Norfolk cannot provide without<br />

individual LATC start-ups, e.g. food and beverage vending and entertainment.


‘<strong>Cromer</strong> <strong>Classic</strong>’ Cycle Sportive – Market Summary and Analysis<br />

Strategy Pyramid<br />

Values<br />

<br />

<br />

<br />

<br />

We respect people and treat everyone fairly<br />

We are open and honest and listen<br />

We strive to offer the best value for money<br />

service<br />

We welcome new challenges and embrace<br />

change<br />

<br />

<br />

Address issues which lead to illhealth<br />

and improve the quality of<br />

life of all residents<br />

Encourage participation in sports<br />

and activities<br />

Vision<br />

Mission<br />

To achieve sustained success in the<br />

countywide cycling event calendar,<br />

support local charities and businesses and<br />

promote health and wellbeing in North<br />

Norfolk and the town of <strong>Cromer</strong>.<br />

Forge partnerships through which<br />

we will positively enhance image<br />

and brand of NNDC and improve<br />

take up of our services<br />

Strategic Objectives<br />

The single objective is to position the ‘<strong>Cromer</strong> <strong>Classic</strong>’ as the premier cycling sportive in the<br />

countywide calendar. The marketing strategy will seek to create customer awareness regarding<br />

the services offered, develop the customer base, and work toward building a “must attend”<br />

event.<br />

This objective will be communicated using several different methods. This first method will be<br />

through the use of a bespoke webpage on the NNDC website. The website will be a rich<br />

source of information detailing the event. The second method of communication will be via<br />

social media and the third through tradition media (EDP and other local press – North Norfolk<br />

radio).


‘<strong>Cromer</strong> <strong>Classic</strong>’ Cycle Sportive – Market Summary and Analysis<br />

Marketing Mix<br />

<strong>Cromer</strong> <strong>Classic</strong>’s marketing mix is comprised of the following approaches to pricing,<br />

distribution, advertising and promotion, and customer service.<br />

<br />

Pricing- The pricing scheme will be calculated on a per-competitor per-event estimate<br />

based on overarching set-up costs.<br />

<br />

Distribution- The event can be heavily marketed locally but through social media and<br />

cycling websites we can reach an audience nationally.<br />

<br />

Advertising and Promotion- Several forms of advertising and promotion will be used<br />

including a website, social media, partnerships/ networking with cycling groups, local<br />

<br />

media.<br />

Customer Service- Events-North-Norfolk goes about the day-to-day operations with<br />

the belief that 100% customer satisfaction is required in order to achieve success.<br />

Marketing Research<br />

The main source of market research that we can use to validate and improve the marketing<br />

plan is a comprehensive questionnaire administered via email or surveymonkey.com. By using<br />

the internet as the method of delivery we will be able to send out far more questionnaires than<br />

if we were to use the more traditional, labour intensive methods, and also receive more replies<br />

with a faster response time, all at no cost.<br />

Two questionnaires will be issued, one for cycling clubs asking them for membership numbers<br />

and any yearly increases (this will uncover the current trend and aid future projection) and how<br />

many members sign up for events and also for feedback on the best and worst events they<br />

have attended etc… and another questionnaire will be put to riders not as yet affiliated to a<br />

club; they will be asked for feedback on past events and posed questions meant to elicit ideas<br />

on best and worst practice. These results will be used to test assumptions regarding the<br />

perspective market and what the rider wants from an event and inform on best practice whilst<br />

managing expectations.


‘<strong>Cromer</strong> <strong>Classic</strong>’ Cycle Sportive – Market Summary and Analysis<br />

Market Analysis<br />

Market Analysis (Growing number of club members)<br />

2012 2013 2014 2015 2016<br />

Potential Customers (Number<br />

of Cyclists)<br />

Large Clubs (over ? members)<br />

Small Clubs (under 50<br />

members)<br />

Other (Cyclists not in a club)<br />

Total<br />

Strategic Alliances<br />

Events-North-Norfolk will develop a group of strategic alliances to enhance the event.<br />

<br />

Deferring to the members of Norfolk’s cycling clubs and empowering them to<br />

design by way of consultation the best event possible. Also word of mouth<br />

marketing among riders will be a powerful and free marketing tool.<br />

<br />

Local food and beverage retailers who are able to pitch up and offer their goods will<br />

be key assets in establishing a ‘current’ event and positively affect the intended<br />

event reputation.<br />

<br />

Within the local Schools and colleges there are many young riders and as they fall<br />

into the uber tech-savvy demographic, their involvement cannot be<br />

underestimated.<br />

<br />

Some of the most passionate North Norfolk citizens are members or sympathisers<br />

with our Conservation and Wildlife groups. These people are also often very vocal<br />

in the local press; so to promote a respect for the countryside which is<br />

concomitantly linked to cycling and go a step further and encourage a presence<br />

from these groups at the event, can only stimulate their advocacy.


‘<strong>Cromer</strong> <strong>Classic</strong>’ Cycle Sportive – Market Summary and Analysis<br />

Sales Planning<br />

Events-North-Norfolk, for the most part, will be using the sale strategy of personal selling to<br />

cycling clubs. Through the strategic alliances we can leverage these relationships into an initial<br />

client base.<br />

The pitch to cycling clubs will be based upon producing a quality event and especially taking<br />

into account their inputs and desires and also the advantages of spending their money on an<br />

event that supports the wider community. The cost of the event can be quantified and shown<br />

to the customer while (along with their input and advice) they can be assured of its quality.<br />

The website will be utilised as a powerful communications tool, supplying<br />

introductory information to prospective customers, providing an avenue for questions and<br />

answers, as well as presenting more specialised information such as the involvement of our<br />

partners e.g. Conservation and Wildlife groups.<br />

For further information of sales planning see Event Phasing on page 7<br />

Expense Budget<br />

Expense Budget<br />

2016 2017 2018<br />

Website<br />

Networking<br />

Marketing<br />

Other<br />

Total Sales and Expenses<br />

Percent of Sales


‘<strong>Cromer</strong> <strong>Classic</strong>’ Cycle Sportive – Market Summary and Analysis<br />

Controls<br />

The purpose of this marketing plan is to serve as a guide for the organisation. The following<br />

areas will be monitored to gauge performance:<br />

<br />

Due diligence tracker – Licenses, Health and Safety, Risk Assessments, Service<br />

providers etc… (For more information please see Event Phasing)<br />

<br />

<br />

<br />

Take up tracker – (For this and interest in future events)<br />

Payment and Revenue tracker – (Monthly as well as annual tracking)<br />

Staffing register and assignment / training<br />

Contingency Planning<br />

Difficulties and risks:<br />

<br />

<br />

<br />

<br />

Problems generating visibility<br />

The entry into the North Norfolk market by an overly aggressive competitor<br />

A sudden downturn in trend that results in a sharp decrease of cyclists<br />

Appalling weather around the event dissuading cyclists from attending<br />

Worst case risks may include:<br />

<br />

Determining that the event cannot support itself on an ongoing basis.


Green indicates existing event.<br />

Light blue numbers are bank holidays<br />

January February March April<br />

Sportives 2016<br />

Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su<br />

1 2 3 1 2 3 4 5 6 7 1 2 3 4 5 6 1 2 3<br />

4 5 6 7 8 9 10 8 9 10 11 12 13 14 7 8 9 10 11 12 13 4 5 6 7 8 9 10<br />

11 12 13 14 15 16 17 15 16 17 18 19 20 21 14 15 16 17 18 19 20 11 12 13 14 15 16 17<br />

18 19 20 21 22 23 24 22 23 24 25 26 27 28 21 22 23 24 25 26 27 18 19 20 21 22 23 24<br />

25 26 27 28 29 30 31 29 28 29 30 31 25 26 27 28 29 30<br />

May June July August<br />

Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su<br />

1 1 2 3 4 5 1 2 3 1 2 3 4 5 6 7<br />

2 3 4 5 6 7 8 6 7 8 9 10 11 12 4 5 6 7 8 9 10 8 9 10 11 12 13 14<br />

9 10 11 12 13 14 15 13 14 15 16 17 18 19 11 12 13 14 15 16 17 15 16 17 18 19 20 21<br />

16 17 18 19 20 21 22 20 21 22 23 24 25 26 18 19 20 21 22 23 24 22 23 24 25 26 27 28<br />

23 24 25 26 27 28 29 27 28 29 30 25 26 27 28 29 30 31 29 30 31<br />

30 31<br />

September October November December<br />

Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su<br />

1 2 3 4 1 2 1 2 3 4 5 6 1 2 3 4<br />

5 6 7 8 9 10 11 3 4 5 6 7 8 9 7 8 9 10 11 12 13 5 6 7 8 9 10 11<br />

12 13 14 15 16 17 18 10 11 12 13 14 15 16 14 15 16 17 18 19 20 12 13 14 15 16 17 18<br />

19 20 21 22 23 24 25 17 18 19 20 21 22 23 21 22 23 24 25 26 27 19 20 21 22 23 24 25<br />

26 27 28 29 30 24 25 26 27 28 29 30 28 29 30 26 27 28 29 30 31<br />

31<br />

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