Failing Well



Failing Well



Many people gave their time generously to support this research. Thanks are due to all those who

agreed to be interviewed for this project and in particular to the people from our case study sites

who participated. Without their openness and insights about their experiences of turnaround,

this work would not have been possible, or nearly as interesting.

We are also grateful to colleagues at the Institute for Government who provided comments on

this paper. Jo Casebourne, Gavin Freeguard, Jill Rutter and Nehal Davison deserve special mention.

Thanks also to Nicole Valentinuzzi, Julian McCrae and Matthew Batchelor for their help in

producing the final report and honing its messages.

All views, along with any inaccuracies, errors or omissions, are those of the authors.

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