THE DELIVERY EXPERIENCE
BlackbayMeeMeepReport2016
BlackbayMeeMeepReport2016
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Dissatisfied<br />
Neither<br />
8%<br />
OVERALL TRENDS<br />
Very<br />
dissatisfied<br />
89<br />
Percent of online<br />
shoppers are<br />
satisfied with<br />
their delivery<br />
experience in<br />
Australia<br />
1%<br />
2%<br />
70%<br />
Satisfied<br />
19%<br />
Very<br />
satisfied<br />
29%<br />
of online shoppers surveyed are<br />
making an online purchase at least every 2<br />
weeks and amongst 35-44 year olds this<br />
proportion is 37%.<br />
70%<br />
of purchases are for clothing and<br />
footwear across the survey respondents.<br />
Whilst 35-44 year olds are also frequently<br />
purchasing groceries and alcohol (49%).<br />
89%<br />
usually seek delivery information<br />
before adding items to their shopping cart.<br />
93%<br />
of shoppers search for delivery costs<br />
before making a purchase.<br />
ONLINE <strong>DELIVERY</strong> REPORT 2016 | BLACKBAY.COM | MEEMEEP.COM