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2016-06-23_MSWG_Process-workflow

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DISTINCTIVENESS AS THE BASIS OF SUCCESS<br />

We accompany you from the first idea to the realisation of your individual SPA and Wellness Project …<br />

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PROJECT TIMELINE for the recently completed Royal Crescent Bath Project<br />

OVERVIEW PROCESS STEPS<br />

First Consultation/<br />

Offer<br />

Planning Phase<br />

Feedback / Release by Client Equipment Offer Production Shipment<br />

Installation &<br />

Commissioning<br />

After-Sales<br />

Services<br />

6 weeks<br />

6 weeks<br />

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FIRST CONSULTATION<br />

• In the first consultation phase the client's individual ideas are in the center of attention. During the conversation with our<br />

experienced sales consultants, the different options regarding design, technology, materials and customer experiences are<br />

discussed and evaluated with the client.<br />

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PLANNING PHASE AND CREATION OF OFFER<br />

The planning phase encompasses<br />

• Concept and Design Planning<br />

• Technical Planning<br />

• Execution Planning<br />

Click to zoom<br />

The content of each planning phase will be<br />

discussed, revised, individually adapted and<br />

finally approved by the client. Once approval is<br />

in place, an equipment offer will be submitted<br />

or adapted, stating all relevant technical and<br />

design details.<br />

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PRODUCTION<br />

After signing of the offer, the project will be<br />

handed over to the project manager, who will<br />

be in charge of the project realisation.<br />

The project management team then creates<br />

the final production plans and coordinates<br />

the production process equipment.<br />

Our ISO certified plant in Croatia starts the<br />

production process after receiving the client<br />

approved production plans and initial down<br />

payment.<br />

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PRODUCTION<br />

Our cabins use only the highest quality materials<br />

Video: Material test with weight*<br />

Video: Material test with strong cleaning liquid*<br />

Video: Material test with open fire*<br />

*Our PU panels: yellow<br />

Competition panels: blue<br />

Video: Material test with heat*<br />

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PRODUCTION<br />

Key benefits of <strong>MSWG</strong> equipment<br />

HIGH ENERGY SAVINGS OF MORE THAN 40%<br />

Given that a single cabin can consume up to 10kw/h of energy, we at <strong>MSWG</strong> have been seeking ways using<br />

a combination of high quality materials and intelligent sensor technology to lower energy consumption.<br />

In our latest cabins, this has allowed us to reduce energy costs by 40%, compared to peers, a saving which<br />

on its own would repay the cost of the cabin within 7 years.<br />

NO NEED FOR A PLANT ROOM<br />

Space is often limited and at a premium. We have integrated technical items directly into the SPA cabin and<br />

have incorporated all engineering into the outside walls. This leads to cost savings of € 5,000+ from not<br />

having to construct this area and greater space for innovative guest experiences.<br />

DURABILITY & LONGEVITY<br />

For our equipment we choose only premium quality materials, perfect for intensive and continuous<br />

operation. Our PU panels are significantly denser in structure than competitor PU panels. This results<br />

in solidity of the cabin and long life. Furthermore, our panels have greater heat retention, are fireresistant<br />

and completely insensitive to commercial cleaning fluids.<br />

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PRODUCTION<br />

Key benefits of <strong>MSWG</strong> equipment<br />

NATURALLY, WE GUARANTEE A HIGH LEVEL OF HYGIENE<br />

For many years now we avoid using mosaic tiles in areas susceptible to bacterial growth. We create single<br />

seats in steam baths with integrated drains so that, whilst guests can enjoy their own private space, no<br />

water is gathered on seats and the smooth surface ensures no chance of bacterial build-up.<br />

PLUG & PLAY SPA EQUIPMENT<br />

Our precisely produced and pre-assembled modules are pre-packed at our European production enabling<br />

safe shipment and easy and swift installation upon arrival on-site.<br />

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PRODUCTION<br />

Once all components are ready, cabins are pre-assembled at the plant and checked for quality. Once approved, the cabins are<br />

disassembled and packed carefully on pallets ready for transportation.<br />

Pallets ready for transportation<br />

Pre-assembled Steambath<br />

Pre-assembled Sauna cabin<br />

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TRANSPORTATION<br />

After the finalisation of the production process, the project manager organizes the transportation to the construction site.<br />

The transportation is only executed by highly qualified and certified partners to guarantee a fast and safe delivery.<br />

Naturally during this transportation all insurance is covered by <strong>MSWG</strong> until materials arrive onsite.<br />

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INSTALLATION & COMMISSIONING<br />

Prior to arrival onsite, the client will have ensured that the rooms are prepared ready for installation in accordance with our<br />

technical drawings. This will include all utility connections (water, electricity, ventilation), preparation of the flooring<br />

(including any sloping to drainage) and general tiling. Once everything is prepared, the installation team will starts assembly.<br />

Our installation team consist of highly qualified carpenters, plumbers, electricians and tilers.<br />

Preparation of the Area<br />

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INSTALLATION & COMMISSIONING<br />

The duration of the installation depends on the project size and the number of equipment units. However, due to our<br />

pre-fabricated products we are able to greatly minimise the installation period. For Bath, start to finish in 7 days.<br />

Products arrive on site at 8AM<br />

Tiling of equipment<br />

Commissioning & handover<br />

Assembling of equipment<br />

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ACKNOWLEDGEMENT BY THE CLIENT<br />

“I would like to thank you both and your team for the first class installation<br />

of the thermal suite at The Royal Crescent Hotel Bath.<br />

The client is extremely Happy!”<br />

Mark Green<br />

Practice Director<br />

* Official images released by the client one week after installation<br />

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AFTER-SALES SERVICES<br />

• To assure longevity of the equipment we offer after-sales packages. These packages include maintenance as well as supply<br />

of spare parts and refills. Maintenance includes quarterly, half-yearly and yearly service reviews for technical components<br />

like steam generators, sauna stoves and injection devices.<br />

• Movable parts have a 12 month warranty period.<br />

• Many of our projects were installed over 15 years ago and are still functioning smoothly with little sign of wear and tear.<br />

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CONTACT<br />

Are you also interested in creating, expanding or renewing<br />

your Spa and Wellness area?<br />

We look forward to hearing from you!<br />

Medical Spa & Wellness Group GmbH<br />

Gewerbegebiet 193<br />

A - 6261 Strass im Zillertal<br />

t +43 5244 62005-0<br />

office@msw-group.com<br />

www.msw-group.com<br />

Copyright © by Medical Spa & Wellness Group GmbH | June <strong>23</strong>, <strong>2016</strong><br />

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