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OCTOBER/NOVEMBER 2016 VOLUME 24: ISSUE 10 WWW.<strong>WBN</strong>.CO.NZ FACEBOOK.COM/WAIKATOBUSINESSNEWS<br />

THE REGION’S BUSINESS VOICE<br />

MAYORAL<br />

CLIFFHANGER<br />

Andrew King is clinging to a nine vote lead as Hamilton Mayor.<br />

But it’s not stopping him laying out his vision for the city. p3<br />

Have your say in our mayoral poll – do others agree with you? p5


2 WAIKATO BUSINESS NEWS October/November 2016<br />

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WAIKATO BUSINESS NEWS October/November 2016 3<br />

Mayor’s dramatic<br />

housing plan for city<br />

There will be a building boom in Hamilton’s<br />

south, Hamilton planning rules will be<br />

loosened and the CBD Association’s future<br />

will be uncertain if Andrew King’s luck<br />

holds.<br />

By GEOFF TAYLOR<br />

But the new mayor is<br />

frank about the fact<br />

that he’s “not hanging<br />

on to the job tightly”<br />

while the recount requested<br />

by second placegetter Paula<br />

Southgate takes place.<br />

“(In the meantime) I’ll<br />

continue with the job and<br />

get things moving and bring<br />

everything together.”<br />

Mr King is presently<br />

acquainting himself with his<br />

new council and developing<br />

a committee structure for the<br />

upcoming term.<br />

And if his mayoralty is<br />

confirmed he has big plans.<br />

Mayor King says the council<br />

has failed to ensure there<br />

are enough sections for housing<br />

in the city. He intends to<br />

change that by opening up<br />

more areas for development<br />

which will create competition<br />

in the market and regulate<br />

price.<br />

With the council’s support,<br />

this will include dramatically<br />

fast-tracking the Peacocke<br />

subdivision – stages 1 and<br />

2, south of Dixon Rd, the<br />

equivalent of another 9000<br />

sections. To pay the huge<br />

infrastructural costs associated<br />

with opening up Peacocke,<br />

Mr King wants the council<br />

to borrow $200 million from<br />

the Government’s $1 billion<br />

infrastructure fund. Loans<br />

would need to be paid back<br />

within 10 years through $30k<br />

development fees from each<br />

section.<br />

“We need to move fast.<br />

We need to grab $200m now<br />

which is what it will probably<br />

cost. It’s an interest free loan<br />

for only 10 years so we need<br />

sections under way within<br />

that time so we can pay it<br />

back. So we want to bring the<br />

whole of Peacocke forward as<br />

fast as we can.”<br />

Mr King said parts of the<br />

south of Hamilton have high<br />

levels of social deprivation<br />

while there are schools that<br />

are half empty. Opening up<br />

Peacocke will bring in money,<br />

young families and provide a<br />

better balance to the city.<br />

He is also adamant that if<br />

Andrew King is getting on with the job.<br />

his election stands he wants<br />

to have a team go through the<br />

“restrictive” District Plan so<br />

there are fewer rules and it is<br />

less complex to follow.<br />

“At the moment if you<br />

want to do something you<br />

need a planner, a lawyer, there<br />

are all sorts of costs to do<br />

almost anything and I believe<br />

that’s too restrictive. It creates<br />

uncertainty - not just for<br />

the developer but for the person<br />

who lives next door who’s<br />

trying to decide whether the<br />

developer is able to do what<br />

they want to do.”<br />

“Even the council has to<br />

run off to lawyers to get opinions<br />

about what’s legal and<br />

what’s not and you shouldn’t<br />

need to do that.”<br />

He says rejigging the<br />

District Plan won’t be a<br />

“quick fix” but having fewer<br />

rules will make it quicker<br />

and more affordable to do<br />

business.<br />

The mayor has been open<br />

in the past about his views on<br />

the CBD Association’s performance<br />

in rejuvenating the<br />

CBD, describing the organisation<br />

as a puppet of the council.<br />

There is some support for<br />

the creation of a more powerful<br />

CBD Board with more<br />

wide-ranging powers. The<br />

mayor wants to commission<br />

a report on the best way to<br />

advance the central city. His<br />

efforts to commission such<br />

a report last term were constantly<br />

thwarted by the last<br />

council. That is unlikely to<br />

happen if he remains mayor.<br />

“I’m not saying we go<br />

away from what we have, I<br />

just want to see the choices<br />

that we have available,” he<br />

says.<br />

The mayor also has concerns<br />

about the Hamilton<br />

River Plan. His major issue<br />

is the fact that the architect’s<br />

plan allows for construction<br />

of apartments on reserve land<br />

near Ferrybank. He says he<br />

doesn’t think the public realises<br />

it is actually commercial<br />

activity on that site. He<br />

doesn’t mind restaurants or<br />

museums on reserve land but<br />

doesn’t think someone should<br />

make a profit from expensive<br />

apartments. But other than<br />

his reservations about cost he<br />

indicates that there is room<br />

for compromise on the plan.<br />

Is this business community<br />

behind him as mayor?<br />

“I don’t know. I presume<br />

they are.<br />

“I imagine the business<br />

community is very aware that<br />

I’ve been in business for a<br />

long time and I understand<br />

that a city is built by businesses<br />

largely, they are the ones<br />

that risk everything.”<br />

Mr King was in a minority<br />

on Julie Hardaker’s<br />

council last term but denies<br />

there is any bad blood carried<br />

over to the new council.<br />

But expect others who<br />

were also on the outer such<br />

as Dave Macpherson, Martin<br />

Gallagher and Garry Mallett<br />

to be given more responsibility<br />

this time around.<br />

“We have some of the most<br />

seasoned politicians this city<br />

has had with a huge amount<br />

of knowledge and I want to<br />

harness that knowledge by<br />

empowering them and pulling<br />

the rest of the council in.<br />

If we do that, the city will<br />

prosper.”<br />

Andrew King was holding a lead<br />

of nine votes in the mayoral race<br />

at time of publication.<br />

Introducing Hayley Willers<br />

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matters including but not limited to residential and rural<br />

conveyancing, subdivisions, refinancing, retirement<br />

villages, relationship property, trusts, wills and enduring<br />

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She has a broad background in all aspects of property<br />

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4 WAIKATO BUSINESS NEWS October/November 2016<br />

Managing social media like a pro<br />

In the previous two editions of Waikato Business News, the HMC<br />

Communications team has helped you: 1) determine whether your<br />

organisation needs to be on social media and 2) consider which social<br />

media channels are the most relevant for your organisation to appear.<br />

Kiwi App Giant appoints new CIO<br />

Toby Hutchings is used to being a<br />

decade ahead of most people. According<br />

to Ernest & Young, the average age for<br />

a Chief Information Officer is 43. At 33,<br />

Hutchings already has a ten-year head<br />

start as the newly-appointed CIO of New<br />

Zealand app giant, MEA.<br />

In fact, working ahead seems to be his<br />

general modus operandi, having started his<br />

own agency while still at university, before<br />

spending the last twelve years building<br />

startups, running companies and building<br />

his toolkit as a digital user experience<br />

expert.<br />

The Waikato boy will be in charge<br />

of technology strategy, governance, risk<br />

management and ‘generally thinking<br />

into the future and planning for where<br />

technology is going,’ at the country’s<br />

largest independent app developer.<br />

MEA’s team of 60 is spread across<br />

offices in Hamilton, Auckland and<br />

Wellington as well as the East Coast of<br />

the United States. The company is the<br />

force behind international chart-topping<br />

apps such as Printicular, and boasts an<br />

impressive list of international and local<br />

work including Kodak, Budweiser and the<br />

New Zealand Agricultural Fieldays.<br />

Hutchings says the move to MEA<br />

was motivated by the desire to work in<br />

a company that is leading in the tech<br />

space, ‘and getting to be based mostly in<br />

Hamilton while doing it. That’s the thing<br />

about the weightless digital economy - you<br />

can do business with anyone in the world<br />

from anywhere. The smart, creative people<br />

at MEA are proof of that.’<br />

Hutchings was part of the awardwinning<br />

Tau Ora programme team at Te<br />

Wānanga O Aotearoa, where he also spent<br />

07 838 2325 | 027 556 8388<br />

Tower Building, Level 15<br />

48 Ward Street, PO Box 9179<br />

Hamilton 3240, New Zealand<br />

two years on a team tasked with driving<br />

massive change in the technology used by<br />

the institution.<br />

Before landing his role at Te Wānanga,<br />

Hutchings’ business focused on the<br />

Waikato region, ‘landing [Māori magazine]<br />

Tumai in my early 20s was my first major<br />

deal. Hard work and a focus on quality<br />

led to more opportunities and profitable<br />

business over the next ten years, before<br />

my next challenge came in the form of Te<br />

Wānanga.’<br />

30240<br />

This month, in our third<br />

and final article, we’re<br />

offering simple tips<br />

and tricks that will enable<br />

you to manage your social<br />

media channels like a pro.<br />

1. Start with a strategy<br />

Organisations often make<br />

the mistake of jumping into<br />

social media without a plan.<br />

At best, this is a waste of<br />

time and at worst, it can lead<br />

to a PR disaster. Always start<br />

with a social media strategy.<br />

There are many formats<br />

you can follow, but as a<br />

guide, we suggest creating<br />

a document that answers the<br />

following five questions for<br />

each social media channel<br />

you’ve decided to use: What<br />

are they key purposes of<br />

this channel? Who are the<br />

key audiences I am trying to<br />

reach? What specific objectives<br />

do I want to achieve<br />

with this channel and how<br />

will I measure those? What<br />

key messages do I want to<br />

get across in my content?<br />

And what are the ‘rules’ or<br />

‘policies’ will I follow when<br />

it comes to posting to this<br />

channel?<br />

With your overarching<br />

strategy there as a reference<br />

point, you’re in the perfect<br />

position to start creating content.<br />

2. Create your content<br />

For those starting out,<br />

the prospect of coming up<br />

with regular content for your<br />

channels can be daunting.<br />

That’s where a regular content<br />

calendar comes in handy.<br />

This typically looks like a<br />

monthly or six-weekly grid<br />

with dated spaces containing<br />

specific ideas for content.<br />

To avoid spamming your<br />

followers, we recommend<br />

including about 3-5 posts per<br />

week including photos, videos<br />

and relevant links.<br />

As you generate your<br />

calendar, think specifically<br />

about what your key audiences<br />

want to see rather than just<br />

what you want to post. Your<br />

social media is a place for<br />

them to find things to like,<br />

comment on, and — best<br />

of all —share with others<br />

in their own networks, be it<br />

funny, informative or technical.<br />

By all means, you can still<br />

be spontaneous and post or<br />

share the latest news of that<br />

day, but forward-planning<br />

your content alleviates the<br />

pressure to constantly generate<br />

posts. Refer back to<br />

your strategy to check your<br />

calendar content is relevant.<br />

3. Monitor and engage<br />

‘Social’ media needs to<br />

be truly that: social. Just like<br />

a face-to-face conversation,<br />

your audiences expect you<br />

to engage in two-way communication.<br />

Simply posting<br />

content and leaving activity<br />

to bubble away on its own<br />

will make your followers feel<br />

ignored.<br />

No organisation wants<br />

their stakeholders to think<br />

that engaging with you was<br />

a waste of time! That’s why<br />

it’s essential you regularly<br />

monitor what’s happening on<br />

your channels and respond<br />

quickly.<br />

On Facebook and<br />

Instagram, for example, we<br />

recommend responding daily<br />

to all comments and messages.<br />

On Twitter, monitoring of<br />

your page, tweets, mentions<br />

and relevant hashtags needs<br />

to happen as frequently as<br />

every hour. This encourages<br />

community and conversation.<br />

Note that it’s likely you’ll<br />

eventually run into a negative<br />

comment or two on your<br />

channel. As a general rule,<br />

you should avoid deleting<br />

these. Instead, look at them<br />

as an opportunity to engage<br />

with people, dispel myths,<br />

and understand points of<br />

view. Only delete any comments<br />

that defame individuals<br />

or use harsh language.<br />

4.Tap into the tools<br />

Managing your social<br />

media manually and switching<br />

between each site can be<br />

time-consuming and confusing.<br />

You’ll be glad to know<br />

that there are many useful<br />

online tools to help you manage<br />

your different channels.<br />

Here are a few of our favourites:<br />

1) Hootsuite is a social<br />

media management<br />

platform, and as such<br />

it lets you monitor and<br />

manage all of your<br />

channels easily in one<br />

‘dashboard’. No more<br />

flicking between three<br />

windows to access your<br />

Facebook, Twitter and<br />

Instagram.<br />

2) Buffer is a content publishing<br />

platform, letting<br />

you easily publish<br />

and schedule content to<br />

appear on your channels,<br />

saving you time.<br />

Its simplicity is definitely<br />

a winning point.<br />

3) Lastly, with the need<br />

to include more<br />

visual content in your<br />

social-media posts, you<br />

can turn to Canva to<br />

effortlessly develop<br />

high-quality images.<br />

Hundreds of templates<br />

are available to you:<br />

simply personalise<br />

them, download, and<br />

post to your channels.<br />

Google ‘top social<br />

media tools’ for a myriad<br />

more to add to your<br />

toolbelt.<br />

In this article we’ve covered<br />

just the very tip of the<br />

social media management<br />

iceberg. To recap, start with<br />

a strategy, create your content,<br />

monitor and engage,<br />

and tap into the tools. These<br />

tips ought to set you on the<br />

path to social media success.<br />

If your organisation isn’t<br />

resourced to ‘do’ social<br />

media well, or the prospect<br />

gives you anxiety, we recommend<br />

you wait, or consider<br />

outsourcing your social<br />

media efforts. Having the<br />

right resource on board will<br />

help you to achieve your<br />

business goals.<br />

However, keep in mind<br />

that even if you outsource<br />

your social media management,<br />

your outsourcing team<br />

will still require your time<br />

to help develop regular content,<br />

obtain photos and video<br />

and provide quick answers<br />

to questions and comments<br />

as they arise. It will take<br />

a time commitment whether<br />

you manage it internally or<br />

externally.<br />

Good luck as you begin to<br />

explore, or continue traversing,<br />

the exciting world of<br />

social media!<br />

HMC Communications is an<br />

award-winning Hamiltonbased<br />

public relations agency.<br />

See hmc-communications.co.nz<br />

for our videos<br />

about social media tips and<br />

more.<br />

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From the editor<br />

As a general rule the<br />

business community<br />

likes certainty and<br />

in Hamilton’s civic political<br />

scene at present, there’s not<br />

much of that.<br />

October’s mayoralty race<br />

delivered a stunningly close<br />

result as Andrew King held<br />

off Paula Southgate by only<br />

nine votes.<br />

With a recount pending,<br />

it’s a disconcerting waiting<br />

period for the business community.<br />

But spare a thought<br />

for the two people involved<br />

and newly elected councillor<br />

Siggi Henry whose election<br />

would be overturned if<br />

Ms Southgate takes over as<br />

mayor.<br />

To his credit, Mr King is<br />

handling a stressful situation<br />

with great aplomb, ensuring<br />

he keeps things moving and<br />

makes the necessary decisions<br />

to organise the new council by<br />

working out committee structures<br />

and how the team will<br />

operate.<br />

The odds favour Mr King<br />

holding on and if he does<br />

there is change ahead. He<br />

wants to fast track housing<br />

development – including at<br />

Peacocke - which will be<br />

a huge boost for the south<br />

which has taken a back seat<br />

to Rototuna in recent decades.<br />

The future of the CBD<br />

association – at least in its<br />

present form – will come<br />

under scrutiny as Mr King<br />

has signalled he wants its role<br />

reviewed, while he is also<br />

determined to take a scalpel<br />

to the city’s District Plan so<br />

it’s less restrictive and easier<br />

to understand.<br />

If Mr King is elected, it<br />

promises to be an actionpacked<br />

term.<br />

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Business News’ latest poll welcome its completion while the rest<br />

don’t think it would make much difference to them. The $100<br />

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6 WAIKATO BUSINESS NEWS October/November 2016<br />

Awards flow for<br />

Hobbiton Movie Set<br />

Hobbiton Movie Set continued its meteoric<br />

rise by taking out three categories at<br />

the recent Tourism Industry Awards in<br />

Auckland.<br />

The Matamata business<br />

won the Business<br />

Excellence Award –<br />

annual turnover more than<br />

$6 million, the Tourism<br />

Marketing Campaign Award<br />

and the inaugural People’s<br />

Choice Award.<br />

The judges commended<br />

Hobbiton for becoming an<br />

iconic, must-see attraction in<br />

a short space of time.<br />

Russell Alexander, managing<br />

director of Hobbiton<br />

Movie Set, said “we are excited<br />

and humbled to receive<br />

three prestigious awards<br />

including the new People’s<br />

Choice accolade awarded by<br />

our valued customers.<br />

“It’s also fantastic to be<br />

recognised by our industry<br />

peers for our efforts in business<br />

and marketing. Hobbiton<br />

is proud to be based in the<br />

Matamata and the Waikato<br />

region, which is strongly<br />

emerging as an international<br />

visitor destination”.<br />

Tourism Holdings Ltd –<br />

Waitomo Glowworm Caves<br />

was also a finalist in the<br />

Environmental Tourism<br />

Award.<br />

Hamilton & Waikato<br />

Tourism chief executive,<br />

Jason Dawson said having<br />

two Waikato operators as<br />

finalists is a great industry<br />

acknowledgement for the<br />

region.<br />

“This is a testament to<br />

the commitment, passion and<br />

hard work of our operators.<br />

The Alexander family and<br />

Hobbiton team have worked<br />

tirelessly to achieve their<br />

world-renowned status, so<br />

it’s phenomenal to see their<br />

hard work being recognised.”<br />

Last year Hobbiton Movie<br />

Set received more than<br />

460,000 guests and visitors<br />

have grown almost tenfold<br />

over the past four years –<br />

almost all international.<br />

Growth has been driven<br />

by the perseverance of the<br />

Alexander family, a dedicated<br />

team of staff, the support of<br />

Sir Peter Jackson and innovative<br />

marketing alliances.<br />

These include life-sized<br />

Hobbit Holes in London and<br />

Singapore; a Hobbit Cricket<br />

Cup, and a Hobbiton episode<br />

of a Chinese reality TV show<br />

which had a viewership of<br />

more than 400 million.<br />

The judges said Hobbiton<br />

has become an iconic, mustsee<br />

attraction in a short space<br />

of time.<br />

Rotorua Canopy Tours<br />

won New Zealand Tourism’s<br />

top accolade, the 2016 Air<br />

New Zealand Supreme<br />

Tourism Award, meaning a<br />

Rotorua operator had topped<br />

the country in consecutive<br />

years. Skyline Rotorua won<br />

in 2015.<br />

Hobbiton Movie Set has<br />

had an incredibly successful<br />

year overall. In June it was a<br />

finalist in the Exporter of the<br />

Year awards category (over<br />

$25 million).<br />

It has also been announced<br />

as a finalist in the ANZ Best<br />

Medium Business Category in<br />

the New Zealand International<br />

Business Awards. Winners<br />

are announced on November<br />

24.<br />

In October, Russell<br />

Alexander was also recognised<br />

for his dedication and<br />

commitment to business<br />

tourism with the 2016 CINZ<br />

Outstanding Contributor<br />

Award.<br />

Conventions and<br />

Incentives New Zealand<br />

(CINZ) chief executive Sue<br />

Sullivan presented him with<br />

the award at the association’s<br />

40th annual conference<br />

gala dinner held at Hobbiton<br />

Movie Set.<br />

“As general manager of<br />

Hobbiton Movie Set Tours,<br />

Russell has shown passion<br />

and drive, developing<br />

a product that complements<br />

Claudelands. He has taken<br />

on the business events market<br />

with vengeance both<br />

here in New Zealand and in<br />

Australia, North America,<br />

Asia, China, and Europe,”<br />

she said.<br />

“Attending major international<br />

tradeshows to support<br />

New Zealand, building<br />

an entire Hobbit Hole at<br />

MEETINGS in 2015, working<br />

with the Bureau and<br />

Hobbiton Movie Set managing director Russell Alexander<br />

with his three Tourism Industry Awards.<br />

Hamilton & Waikato Tourism chief executive Jason Dawson:<br />

“A great acknowledgement for the region”.<br />

other partners to promote<br />

the region, Russell is always<br />

there.<br />

“He sees it as a long game,<br />

bringing benefit for New<br />

Zealand, Hamilton, and the<br />

Waikato region. He has been<br />

able to look beyond the product<br />

he has on offer and see the<br />

wider opportunities to innovate<br />

for business groups.”<br />

The CINZ Outstanding<br />

Achievement Award each<br />

year honours an industry<br />

person who has shown real<br />

commitment over many years<br />

to the sector, both domestically<br />

and internationally.<br />

The recipient is recognised<br />

for working collaboratively,<br />

having a strong voice, taking<br />

a holistic approach and<br />

most importantly, delivering<br />

results.<br />

Waikato Branch – Upcoming events/courses<br />

The Institute of Directors in<br />

New Zealand (IoD) promotes excellence<br />

in corporate governance, represents<br />

directors’ interests and facilitates their<br />

professional development through<br />

education and training.<br />

3 November 2016 CPD: 2 points<br />

"The evolution of high performance sport in the Waipa - the present and<br />

the future"<br />

Speaker: Simon Perry, Chairman, Perry Group<br />

7.00am - 9.00am, Avantidrome, Cambridge<br />

9 November 2016 CPD: 2 points<br />

"Disruptive Technologies - balancing risk and opportunities"<br />

Speaker: Henri Eliot, Board Dynamics<br />

12.00pm - 2.00pm, FMG Stadium Waikato<br />

To register, please contact:<br />

Megan Beveridge,<br />

Branch Manager<br />

Waikato.branch@iod.org.nz,<br />

021 358772 or www.iod.org.nz<br />

Waikato branch is kindly sponsored by:


WAIKATO BUSINESS NEWS October/November 2016 7<br />

Waikato Medical School<br />

would produce rural doctors<br />

A third medical school has been proposed<br />

for New Zealand at the University of<br />

Waikato focusing on producing doctors for<br />

provincial areas.<br />

The new Waikato Medical<br />

School will be a community-engaged,<br />

graduate<br />

entry medical school based in<br />

Waikato and at regional clinical<br />

education sites in 12-15<br />

locations throughout the central<br />

North Island.<br />

The medical school is being<br />

proposed in response to health<br />

workforce shortages, and in<br />

particular shortages of primary<br />

care doctors and specialists in<br />

provincial and rural centres and<br />

hospitals. Given the expected<br />

pattern of retirement of doctors<br />

practising outside the main<br />

centres, these workforce shortages<br />

are expected to worsen in<br />

the future unless a new medical<br />

school is created.<br />

The medical school is being<br />

proposed as part of a strategic<br />

alliance between the University<br />

of Waikato and the Waikato<br />

District Health Board which<br />

aims to ensure a close alignment<br />

between medical education and<br />

health workforce needs in the<br />

central North Island.<br />

The school will focus on<br />

selecting graduate students<br />

who are committed to meeting<br />

the health care needs of<br />

New Zealanders living outside<br />

Inspiring Kiwi businesses to<br />

turn Innovation into Gold<br />

Businesses wanting to protect<br />

their products and be<br />

inspired by Kiwi business<br />

success stories have the<br />

opportunity to learn from the<br />

best, through a series of new<br />

regional events.<br />

Turning Innovation into<br />

Gold is a nationwide seminar<br />

series organised by national<br />

intellectual property specialists<br />

James & Wells to champion<br />

Kiwi innovation. The series will<br />

see James & Wells teaming up<br />

with Innovation Council and a<br />

host of Kiwi innovators who<br />

will share their stories on how<br />

they’ve turned innovation into<br />

sustainable commercial success.<br />

James & Wells founding<br />

partner and seminar series<br />

panelist, Ceri Wells says New<br />

Zealand is an innovative country<br />

“but we have a dismal record<br />

by OECD standards for successfully<br />

commercialising our<br />

innovations. Although innovation<br />

is on the boardroom agenda<br />

like never before, there is little<br />

point if you can’t transform your<br />

inventions into sustained commercial<br />

success.”<br />

Ceri says New Zealand business<br />

has to “up its game” in this<br />

area. “We’re far from our markets<br />

so the ideal product for us<br />

is one that can be sold, licensed<br />

and delivered electronically.<br />

The seminar series will be very<br />

relevant and hugely beneficial<br />

for Kiwi businesses, especially<br />

those with an eye on the export<br />

market.”<br />

With support from regional<br />

hubs including Christchurch<br />

Chamber of Commerce,<br />

Export New Zealand Bay of<br />

Plenty and Waikato Innovation<br />

Park, the series has secured 12<br />

speakers including ARANZ<br />

Medical CEO Dr Bruce Davey,<br />

New Zealand Mānuka Group<br />

CEO Karl Gradon, Gallagher<br />

Research and Development<br />

executive Rob Heebink<br />

and StretchSense CTO and<br />

co-founder, Todd Gisby.<br />

the main centres (in small cities,<br />

provincial towns and rural<br />

areas), and in particular highneeds<br />

communities.<br />

During their education, students<br />

will be trained in the use<br />

of new technologies for providing<br />

health care and will gain<br />

practical experience of community-based<br />

health and social service<br />

partnerships.<br />

University of Waikato<br />

vice-chancellor professor Neil<br />

Quigley says that with only two<br />

medical schools, New Zealand<br />

currently has one of the lowest<br />

ratios of medical schools<br />

With the spotlight on New<br />

Zealand’s changing innovation<br />

landscape, the panelists will<br />

share how to maximise innovation<br />

in today’s fragmented and<br />

challenging business world, successfully<br />

commercialise innovation,<br />

and build channels to<br />

market.<br />

Seminar dates and<br />

locations are:<br />

• Christchurch: Friday,<br />

November 4, 7.30am;<br />

Chamber of Commerce<br />

Building<br />

• Tauranga: Tuesday,<br />

November 15, 7.30am; ASB<br />

Bay Park Arena<br />

• Hamilton: Wednesday,<br />

November 16, 7.30am;<br />

Waikato Innovation Park<br />

• Auckland: Thursday,<br />

November 17, 7.30am; James<br />

& Wells L2, 123 Carlton Gore<br />

Rd, Newmarket<br />

to population in the OECD<br />

and very limited diversity in<br />

approach to medical education.<br />

New Zealand is the most heavily<br />

dependent OECD country on<br />

overseas-trained doctors, each<br />

year importing 1100 doctors to<br />

meet medical workforce shortages.<br />

“Based on any of those comparators<br />

New Zealand should be<br />

well advanced in developing a<br />

third medical school, and against<br />

Australian and UK standards we<br />

would already have a third medical<br />

school and be considering<br />

a fourth.”<br />

A business case for the medical<br />

school was presented to<br />

government in October. Waikato<br />

DHB chief executive Dr Nigel<br />

Murray says a new medical<br />

school in New Zealand will go<br />

a long way towards addressing<br />

the needs of provincial communities,<br />

and will “put the patient at<br />

the centre of healthcare.”<br />

“In our region we have many<br />

people with high health needs<br />

who have difficulty accessing<br />

healthcare and have poor<br />

health outcomes. We have an<br />

ageing medical workforce, a<br />

preference for part-time work<br />

among GPs and a reliance on<br />

overseas-trained doctors. This<br />

medical school will address our<br />

region’s workforce shortages<br />

and community health needs by<br />

producing doctors who will be<br />

able to use the latest advances<br />

in technology, and will be more<br />

representative of the communities<br />

we serve.”<br />

Professor Quigley says the<br />

university’s partnership with the<br />

DHB will yield direct results<br />

for the community. “Combining<br />

our strengths and resources will<br />

help grow and strengthen both<br />

organisations’ teaching and<br />

research in health nationally and<br />

internationally,” he says. “The<br />

partnership will strengthen our<br />

regional economy by attracting<br />

research development funds<br />

and world-class teaching and<br />

research staff, which in turn will<br />

improve the health of Waikato<br />

communities.”<br />

Professor Quigley says the<br />

new medical school would<br />

be an alternative to Auckland<br />

and Otago’s medical schools<br />

but would complement their<br />

offerings. “We are following a<br />

widely accepted and successful<br />

model currently in use in<br />

Australia, Canada and other<br />

developed countries by focusing<br />

on community-engaged medical<br />

education. This is an approach to<br />

medical education that will help<br />

us train a new breed of doctor.”<br />

University of Waikato professor<br />

of population health Dr Ross<br />

Lawrenson says the Waikato<br />

Medical School is a “once-in-alifetime<br />

opportunity” to develop<br />

a programme to create a new<br />

sort of doctor equipped with<br />

new ways of working that help<br />

address the health needs of our<br />

communities. Te Kuiti GP Dr<br />

Keith Buswell says this type of<br />

medical training means students<br />

gain greater exposure to rural<br />

and community practice, which<br />

makes them more likely to want<br />

to work in those settings once<br />

they’ve graduated.<br />

“We regularly have medical<br />

students work in our practice<br />

in Te Kuiti and they often comment<br />

that it’s one of the more<br />

rewarding aspects of their training,”<br />

he says.<br />

“They enjoy working in a<br />

community-based practice<br />

where they get exposure to a<br />

wider range of health conditions<br />

than they do in a hospital.”<br />

The strategic alliance formalises<br />

the research and teaching<br />

relationship between the DHB<br />

and university.<br />

THE SEMINAR SERIES<br />

Innovation is on the boardroom<br />

agenda like never before. Everyone<br />

is talking about it, but what is the<br />

point of innovation if you cannot<br />

transform it into sustainable<br />

commercial success?<br />

Join James & Wells, Innovation<br />

Council, Waikato Innovation Park<br />

and a host of Kiwi innovators as<br />

they travel the country sharing<br />

their stories on how they’ve turned<br />

their innovation into gold. With<br />

the spotlight on New Zealand’s<br />

changing innovation landscape,<br />

our panelists will share how to<br />

maximise innovation in today’s<br />

fragmented and challenging<br />

business world, successfully<br />

commercialise innovation and<br />

build channels to market.<br />

Hamilton<br />

Wednesday 16 November, 7.30am - 10.00am | Waikato Innovation Park, 9 Melody Lane, Hamilton East


8 WAIKATO BUSINESS NEWS October/November 2016<br />

The price of a life - how a court assesses<br />

the financial cost of an employee’s death.<br />

On September 20, 2015, Samantha<br />

Kudeweh, a zookeeper at Hamilton Zoo,<br />

was fatally mauled by one of the Zoo’s<br />

male Sumatran tigers, Oz. Samantha left<br />

behind a husband and two young children.<br />

Almost one year to the<br />

day, on September<br />

16, 2016, Hamilton<br />

City Council was sentenced<br />

for failing to take all practicable<br />

steps to protect her<br />

and ordered to pay a fine<br />

of $38,250 and reparation of<br />

$10,000 to her two children.<br />

Judge Denise Clark said<br />

$100,000 was the appropriate<br />

amount of emotional harm<br />

reparation for the family,<br />

but noted that the council<br />

had already made voluntary<br />

payments totalling $116,000.<br />

Howeve,r Samantha’s husband,<br />

Richard Kudeweh, has<br />

disputed these payments have<br />

been made.<br />

So how does the court<br />

assess the impact of an<br />

employee’s injury or death<br />

and reduce it to a monetary<br />

amount? The sentencing principles<br />

commonly used are<br />

those set out in a 2008 High<br />

Court decision: Department<br />

of Labour v Hanham & Philp<br />

Contractors.<br />

These principles require<br />

the court to take a three-step<br />

approach: first by assessing<br />

the emotional harm reparation,<br />

including any financial<br />

loss, that should be paid to<br />

the victim or the victim’s<br />

family, then assessing an<br />

appropriate fine and finally,<br />

making an overall assessment<br />

of the case.<br />

Take-home tips for employers<br />

would be to ensure from the<br />

outset that when an accident<br />

does happen, the employer<br />

shows full co-operation<br />

with the investigators which<br />

usually involves providing<br />

all training records, health<br />

and safety policies and any<br />

other information requested,<br />

promptly.<br />

Typically, both the prosecution<br />

and the defence inform<br />

the court where they consider<br />

the amounts of reparation<br />

and fine should start from,<br />

based on cases involving similar<br />

injuries to the victim,<br />

the impact of those injuries<br />

on the victim and a comparison<br />

to cases where similar<br />

failures in a company’s obligations<br />

to take all practicable<br />

steps to protect employees<br />

(and others validly on<br />

premises under a company’s<br />

control) have occurred. The<br />

judge then makes the final<br />

decision on the amounts.<br />

Reparation and fines serve<br />

two distinct purposes;<br />

the former<br />

is to compensate<br />

the victim or the<br />

victim’s family<br />

and the latter is<br />

punitive against<br />

the defendant and<br />

a deterrent to others.<br />

Where there<br />

are financial constraints<br />

on how<br />

much a company<br />

can pay overall,<br />

reparation for the<br />

victim is prioritised.<br />

Factors used<br />

when assessing<br />

an appropriate<br />

amount of reparation<br />

include the<br />

nature of any disability<br />

incurred, whether it is<br />

permanent or temporary and<br />

any financial loss suffered by<br />

the victim or the victim’s family.<br />

The Court will also take<br />

into account any reparation<br />

already paid or offered to the<br />

victim, the response of the<br />

offender, any action taken to<br />

remedy the victim’s suffering,<br />

the financial capacity for<br />

the offender to pay and other<br />

factors such as remorse and<br />

participation in restorative<br />

justice.<br />

When attempting to set<br />

the starting point for the<br />

fine, the degree of culpability<br />

is categorised into one of<br />

three bands; low culpability<br />

from zero to $50,000; medium<br />

culpability $50,000 to<br />

$100,000; and high culpability<br />

from $100,000 and above.<br />

In the case of Hamilton City<br />

Council, Judge Clark set the<br />

starting point at $85,000, so at<br />

the higher end of the medium<br />

band.<br />

From this starting point,<br />

EMPLOYMENT LAW<br />

> BY ERIN BURKE<br />

Employment lawyer and director at Practica Legal<br />

Email: erin@practicalegal.co.nz phone: 027 459 3375<br />

the Court then either raises or<br />

decreases the amount depending<br />

on any aggravating or mitigating<br />

factors. Aggravating<br />

factors such as previous<br />

health and safety convictions<br />

or failure to co-operate with<br />

WorkSafe investigators can<br />

raise the fine from the initial<br />

starting point. Mitigating factors<br />

which can decrease the<br />

fine include an early guilty<br />

plea (up to 25 percent), co-operation<br />

with WorkSafe investigators,<br />

remedial action taken<br />

since the event to prevent a<br />

further occurrence, a good<br />

health and safety record and<br />

remorse. The latter factors can<br />

add up to a further 30 percent<br />

reduction from the starting<br />

point of the fine.<br />

Finally, the Court stands<br />

back and makes an overall<br />

assessment of the amounts for<br />

reparation and fine including<br />

such factors as the ability of<br />

the offender to pay, the need<br />

for denunciation, deterrence<br />

and accountability and the<br />

extent to which reparation<br />

ordered will “make good” the<br />

harm done.<br />

Take-home tips for employers<br />

from the above would be<br />

to ensure from the outset that<br />

when an accident does happen,<br />

the employer shows full<br />

co-operation with the investigators<br />

which usually involves<br />

providing all training records,<br />

health and safety policies and<br />

any other information requested,<br />

promptly. It is only following<br />

an investigation that<br />

WorkSafe decides whether to<br />

proceed with a prosecution<br />

and they have six months to<br />

make that decision. If they<br />

do proceed with a prosecution,<br />

there is certainly value<br />

in acknowledging the incident<br />

that happened was potentially<br />

preventable by entering a<br />

guilty plea as early as possible.<br />

Finally, this is definitely<br />

a situation where engaging a<br />

lawyer specialising in health<br />

and safety law at the earliest<br />

opportunity is essential.


WAIKATO BUSINESS NEWS October/November 2016 9


10 WAIKATO BUSINESS NEWS October/November 2016<br />

Hey sxy… I wanna<br />

ruin my career<br />

HR AND THE LAW<br />

> BY ANNE AITKEN<br />

Anne Aitken, HR Professional | Email: anne@anneaitken.co.nz<br />

A Ltd v H and Nel v ASB<br />

Colin Craig is the most<br />

high profile person in<br />

recent years to destroy<br />

his career over an infatuation,<br />

but is by no means the only one.<br />

This is the story of two men,<br />

both aged 51, who were attracted<br />

to younger women and ruined<br />

their careers.<br />

The first, Mr H was a commercial<br />

pilot on a long haul stopover.<br />

There was risqué banter by<br />

the crew members around the<br />

pool. Later, as the crew were<br />

heading to bed, he entered the<br />

hotel room of a 19-year-old<br />

cabin attendant, sat on the bed<br />

she was in and touched her thigh.<br />

She said it was deliberate, he<br />

said it was accidental. A disciplinary<br />

process was followed and<br />

he was sacked. The employer<br />

then received complaints from<br />

three other women.<br />

The second, Mr Nel, was<br />

senior commercial manager<br />

with ASB Bank, managing four<br />

teams of commercial accounts<br />

and relationships managers. Like<br />

the first story, there was light<br />

social chat among the team that<br />

became a little unprofessional<br />

and was misread by Mr Nel. He<br />

became infatuated with one of<br />

the much younger women who<br />

worked for him and started texting<br />

and emailing her. Eventually<br />

he sent her a long email starting<br />

Hey sxy…I’m head over heels<br />

for you…<br />

The recipient of the messages<br />

was very uncomfortable<br />

but remained respectful, telling<br />

Nel that she saw him as a<br />

good friend, nothing more. Her<br />

email set professional boundaries,<br />

asking him not to call her<br />

inappropriate names at work<br />

as it undermined her, and hoping<br />

they would not discuss the<br />

issue again but would continue<br />

with a professional relationship.<br />

Unfortunately Mr Nel couldn’t<br />

drop it and kept referring back to<br />

the situation and then moved his<br />

desk to sit beside her. Eventually<br />

the woman raised her concerns<br />

with another manager and then<br />

with HR. A disciplinary process<br />

was followed and he was sacked.<br />

Both men took personal<br />

grievances, putting their behaviour<br />

out in the public domain<br />

for everyone to know about. The<br />

Employment Authority found<br />

that the process leading to Mr<br />

H’s dismissal was justifiable and<br />

dismissed the personal grievance.<br />

He appealed the decision to<br />

the Employment Court which<br />

found that the employer had<br />

tested Mr H’s account [of the<br />

incident] vigorously but had not<br />

taken the same approach to the<br />

evidence of [the complainant]<br />

or another witness, citing that<br />

the interviews with Mr H had<br />

been recorded and transcribed,<br />

while the other witnesses had<br />

notes taken of their interviews. It<br />

concluded that these procedural<br />

defects were significant breaches<br />

of natural justice and therefore<br />

the evidence was unreliable.<br />

Secondly the court found that<br />

there was disparity of treatment<br />

because a different pilot was not<br />

dismissed for a similar incident<br />

previously. The grievance was<br />

successful and reinstatement<br />

was ordered.<br />

The employer took the matter<br />

to the Court of Appeal. It<br />

concluded that the law provides<br />

that there may be a variety of<br />

ways of achieving a fair and<br />

reasonable result in a particular<br />

case… The requirement is for an<br />

assessment of substantive fairness<br />

and reasonableness, rather<br />

than “minute and pedantic scrutiny”<br />

to identify any failings.<br />

It concluded that the process<br />

followed by the court ‘has got in<br />

the way of a direct application of<br />

the statutory test’ and overturned<br />

the court decision, setting aside<br />

the decisions to reinstate and<br />

for payment of lost wages and<br />

compensation.<br />

This is a huge relief because<br />

the court’s excessive emphasis<br />

on following legalistic procedures<br />

with recording and transcribing<br />

interviews has shifted<br />

the focus from the substance of<br />

the incident to the procedures<br />

followed.<br />

With Mr Nel, the authority<br />

agreed that the behaviour<br />

amounted to serious misconduct,<br />

the procedures followed<br />

were fair, but the decision to<br />

dismiss was unfair. It reached<br />

this conclusion on the basis of<br />

his level of remorse, that during<br />

the disciplinary process he<br />

was not suspended and no steps<br />

had been taken to prevent Mr<br />

Nel from meeting the woman,<br />

and he had continued to perform<br />

his duties diligently during the<br />

investigation.<br />

The authority gave serious<br />

consideration to ordering reinstatement,<br />

but decided against it<br />

on the grounds that Mr Nel had<br />

blamed the woman for his dismissal<br />

and had threatened other<br />

staff that they would be called as<br />

witnesses in court if he was not<br />

successful in the authority, and<br />

they could go to prison if they<br />

refused.<br />

In the end the authority<br />

awarded him seven months’<br />

lost wages and $15,000 hurt and<br />

humiliation, both of which were<br />

reduced by 90 percent for his<br />

contribution to the situation, so<br />

he received a bit over $11,000.<br />

There are some really obvious<br />

messages here – follow good<br />

process, make sure the decision<br />

is appropriate for the offence and<br />

if you are a 51-year-old bloke<br />

who fancies a younger colleague<br />

be very, very careful.<br />

Gallagher Rotary Awards 2016 –<br />

Recognising Excellence in Industry Training<br />

“From small beginnings<br />

good things happen”<br />

This annual awards<br />

event provides an opportunity<br />

for you to recognise an employee<br />

who through commitment to<br />

training is achieving excellence.<br />

After 14 years this awards<br />

concept continues to grow significantly<br />

to the point where<br />

companies now regularly use<br />

the event to present an award to<br />

those special employees.<br />

The partnership that has been<br />

formed between local service<br />

club, Frankton Rotary, and local<br />

industry gives a unique opportunity<br />

for a high profile event<br />

to be held at a special venue, in<br />

this case the Atrium at Wintec’s<br />

City Campus and provides an<br />

unforgettable experience to all<br />

the award recipients.<br />

Each award given is recognition<br />

to that recipient that they<br />

have the potential to become<br />

industry managers of the future.<br />

Every level in industry needs<br />

training and we need to identify<br />

and recognise when an employee<br />

achieves above the norm.<br />

Life can be described as a<br />

series of memories.<br />

This event creates a memory<br />

that the award recipients will<br />

have for the rest of their lives.<br />

Rotary engages in community<br />

projects all the time.<br />

Some are high profile while<br />

others just happen.<br />

Rotary is extremely pleased<br />

to facilitate this type of event as<br />

it rewards special achievers in<br />

our community.<br />

It provides a platform to<br />

award commitment and the<br />

desire to do well.<br />

All employers who have<br />

skill-based training systems in<br />

place are welcome to be part of<br />

this annual celebration.<br />

We welcome large or small<br />

companies to showcase their<br />

businesses alongside other<br />

industry leaders.<br />

Each company has time<br />

on stage to make their own<br />

award presentation to their own<br />

employees.<br />

You are invited to be part of<br />

the event this year, either by participation<br />

or just attend to verify<br />

that future involvement will be a<br />

must for you.<br />

We also invite you to contact<br />

any of the sponsoring companies<br />

identified in the event flyer<br />

displayed in this publication.<br />

The Gallagher Rotary Awards<br />

2016 event details are;<br />

Date: Tuesday, November 29.<br />

Time: 6.30pm<br />

Venue: Atrium - Wintec City<br />

Campus.<br />

For tickets or more info please<br />

contact Des Meads (event<br />

co-ordinator) Ph. 07 853 2360<br />

or mob 021 08358312<br />

Or des.meads@clear.net.nz<br />

Business wellbeing key to success<br />

PressGo is a<br />

boutique business<br />

providing tailored<br />

information, support<br />

and education to<br />

other businesses<br />

seeking to become<br />

healthy and vibrant.<br />

Karen Covell and Angela Meyrick<br />

“Recognising Excellence in Industry Training”<br />

Tuesday, 29th November 2016 at 6.30pm<br />

The Atrium (Wintec City Campus).<br />

Dress: Collar and Tie event<br />

This prestigious event showcases companies committed to industry training<br />

and awarding their new or existing trainees, who have proven skills and<br />

passion, to achieve excellence within their chosen industry.<br />

By identifying the wellbeing needs of your<br />

business, PressGo will help you to create<br />

an appropriate and relevant solution wherever<br />

you may be in New Zealand.<br />

Workplace wellbeing in not only the<br />

‘airy, fairy, touchy, feely’ fashionable<br />

trend that at best gets overlooked and<br />

at worst is ignored completely. It is, if<br />

left unrecognised and not responded to,<br />

something that can derail your business<br />

completely.<br />

Considering that most of us spend a<br />

third of our day at work, it is becoming<br />

more important for the decision makers<br />

in your business to invest in creating a<br />

positive work environment for your team.<br />

A healthy and vibrant workplace, will<br />

help you to:<br />

• Attract and retain the right staff;<br />

• Build a strong reputation;<br />

• Improve morale;<br />

• Reduce absenteeism; and<br />

• Reduce the effects of stress.<br />

PressGo helps business owners and<br />

managers to improve the quality of their<br />

own wellbeing and that of the business.<br />

Stress and burnout are key indicators<br />

that something isn’t right and if you’re not<br />

looking after yourself, how can you look<br />

after your business and its most valuable<br />

asset – your staff?<br />

PressGo provides a tailored solution<br />

to your wellbeing need. We can cover<br />

anything from a wellbeing workshop<br />

for your team, through to creating and<br />

reviewing business documents and systems.<br />

And, we will make every effort<br />

to fit the cost to your budget.<br />

Between them, PressGo’s team has<br />

almost 50 years’ experience working in<br />

the health and wellness environment,<br />

and we are confident we can find a<br />

solution for you and your business.<br />

PressGo is a division of Progress to<br />

Health. We have transferred the expertise<br />

of working with individual people<br />

to improve their own wellbeing to a<br />

business setting.<br />

If you are wanting to build a healthy<br />

and vibrant business – PressGo.<br />

www.pressgo.co.nz<br />

email: angela@pressgo.co.nz<br />

mob: 027 229 6998<br />

To purchase tickets to attend or to find our further details please contact:<br />

Robin Wilkinson (Treasurer, Rotary Club of Frankton) on<br />

robin@robinhood.net.nz or phone 07 854 6664 or 027 482 4745.<br />

Des Meads (Director, Rotary Club of Frankton) on<br />

des.meads@clear.net.nz or phone 07 853 2360 or mobile 021 0835 8312.<br />

The Gallagher Rotary Industry Awards rely on the active participation of<br />

all our Sponsors.<br />

Without their help we could not hold this annual event to celebrate<br />

“Excellence in Industry Training.”<br />

EVENT SPONSOR<br />

AWARDS SPONSORS<br />

SUPPORT SPONSORS<br />

30389<br />

30444


WAIKATO BUSINESS NEWS October/November 2016 11<br />

Business strategy pays dividends<br />

Software specialist up for major<br />

business award.<br />

Company-X has arrived<br />

right where it planned<br />

to be.<br />

Thanks to a carefully<br />

planned strategy, developed<br />

by some of the best in the<br />

business, the Hamilton-based<br />

software development company<br />

is a finalist in the Westpac<br />

Waikato Business Awards for<br />

2016.<br />

Company-X directors David<br />

Hallett and Jeremy Hughes,<br />

and their staff of around two<br />

dozen, are finalists in the<br />

Strategy and Planning category<br />

of the awards.<br />

It’s nice to see some of our<br />

customers and business<br />

partners in the list of<br />

finalists for this year’s<br />

awards<br />

Before David and Jeremy<br />

had even formed the company<br />

they invited Art of Life business<br />

consultant Steve Murray<br />

and DB Chartered Accountants<br />

director David Bluett to strategy<br />

and planning sessions from<br />

which the company would<br />

emerge.<br />

“Before Company-X was<br />

formed we began a planning<br />

process, out of which came our<br />

strategy which included founding<br />

principles or tenets, which<br />

would become the backbone of<br />

the company,” Jeremy said.<br />

“It was our mantra if you<br />

will.”<br />

Petr Adamek, who was<br />

business growth manager<br />

at Hamilton based business<br />

incubator SODA Inc when<br />

Company-X was established in<br />

2012, was also foundational for<br />

David, Jeremy and their staff.<br />

In the years since Steve Murray<br />

and David Bluett have continued<br />

their involvement<br />

in the planning<br />

of the strategic<br />

direction of the<br />

company, and help<br />

David and Jeremy<br />

define their business<br />

goals.<br />

The Westpac<br />

Waikato Business<br />

Awards 2016 are<br />

the second major<br />

awards this year<br />

that Company-X,<br />

based at Wintec House, has<br />

been in contention for.<br />

Jeremy was a finalist in the<br />

Excellence in Public Sector<br />

IT category of the 2016 New<br />

Zealand Excellence in IT<br />

Awards 2016 for his work creating<br />

a tool that could analyse<br />

and report on the nation’s roading<br />

data.<br />

BUSINESS AWARDS FINALISTS: Company-X directors Jeremy Hughes (left) and David Hallett.<br />

“It’s nice to see some of<br />

our customers and business<br />

partners in the list of finalists<br />

for this year’s awards,” David<br />

said.<br />

Strategy and planning are<br />

far from buzz words in the<br />

Company-X office, which is<br />

why the business is a finalist in<br />

the Strategy and Planning category<br />

of this year’s Westpac<br />

Waikato Business Awards.<br />

“Within the previous 12<br />

months, Company-X has<br />

successfully delivered a<br />

programme of work for NZ<br />

Transport Agency, which<br />

included six software releases,<br />

all on time, to the agreed budget,<br />

and that were well received<br />

by the primary stakeholder<br />

and the NZ transport sector,”<br />

Jeremy said.<br />

At the same time<br />

Company-X achieved significant<br />

sales growth in software<br />

projects.<br />

David and Jeremy believe<br />

a fanatical adherence to the<br />

Company-X guiding principles<br />

is responsible for their<br />

becoming finalists. These<br />

principals include maxims<br />

such as “doing what you said<br />

you would do” and many<br />

more.<br />

“Due to the extreme skillshortage<br />

in the IT industry,<br />

we have avoided the use of<br />

recruitment consultants and<br />

the employment of unknown<br />

staff to increase head count,<br />

but instead, have adopted a<br />

strategic hiring method of<br />

engagement through personal<br />

referrals from our employees<br />

and contractors. This method<br />

has ensured team and cultural<br />

fit, and provides the benefit<br />

of prequalifying a candidate's<br />

skill and capability,” David<br />

said.<br />

“We verbally and daily<br />

communicate our plans and<br />

values as we problem solve<br />

challenges and issues on a<br />

regular basis,” David said.<br />

“Our guiding principles are<br />

often referred to by our team as<br />

we go about our daily business.”<br />

We really like solving<br />

problems with software.<br />

Tell us yours.<br />

INNOVATION<br />

Software can solve your biggest<br />

problems and deliver on your<br />

brightest ideas.<br />

INTEGRATION<br />

Software can improve, add<br />

functionality to, or fix your<br />

existing software investment.<br />

INSOURCING<br />

Our software experts can help you<br />

get the job or project done.<br />

We’re ready, are you?<br />

Contact us today:<br />

Level 2, Wintec House, Cnr Anglesea & Nisbet Street, Hamilton, New Zealand 3204<br />

Phone: 0800 552 551 Email: info@company-x.co.nz<br />

Visit us online: www.company-x.co.nz


12 WAIKATO BUSINESS NEWS October/November 2016<br />

<strong>WBN</strong> first on the scene<br />

Modern Office hosts Waikato Chamber of Commerce BA5.<br />

Proudly Sponsored By<br />

1.<br />

2.<br />

We used Montana for<br />

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We had 80 guests<br />

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Satisfied Tamahere<br />

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3. 4.<br />

Trade Aid hosts Hamilton Central BA5.<br />

1.<br />

2.<br />

1. Jason Harrison, Hamilton<br />

City Council and Brian<br />

Milicich.<br />

2. Judy Patterson, Careers<br />

New Zealand; Susan<br />

Woodhouse, Department<br />

of Conservation.<br />

3. Pat Mellsop, University of<br />

Waikato; Wayne Rumbles,<br />

Trade Aid.<br />

4. Merv Behroozi and Aida<br />

Khangholi, E9.<br />

3. 4.<br />

1. Adam Hazlett, Modern Office;<br />

William Durning, Waikato<br />

Chamber of Commerce; Jason<br />

Bodmin, AON New Zealand;<br />

David Littlewood, Modern<br />

Office.<br />

2. Kevin Allum, Washington<br />

Orchids; Lynda Millington and<br />

Jennifer Calley, Interactionz.<br />

3. Mike Blake and Geoff Taylor,<br />

Waikato Business Publications.<br />

4. Melita Whaiapu, Stephanie<br />

Fitzpatrick and Piki Knap,<br />

Kowhai Consulting Group.<br />

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WAIKATO BUSINESS NEWS October/November 2016 13<br />

Private investigations<br />

MANAGEMENT AND HR<br />

In my early years of working for a customer service organisation,<br />

one of the tests we often faced was whether a disgruntled<br />

customer was likely to complain and take that complaint to an<br />

appearance on the Paul Holmes Show.<br />

If they did, then we were<br />

advised to act quickly to<br />

resolve the matter and<br />

an internal investigation was<br />

quickly ensued.<br />

Increasingly we are seeing<br />

examples in the media<br />

of sporting organisations<br />

and other large organisations<br />

being similarly held to<br />

account for the conduct of<br />

their employees. Often an<br />

Keeping workers safe at the press of a button<br />

There’s nothing worse<br />

than needing help but<br />

being unable to call<br />

for it.<br />

The next generation<br />

of Motorola Solutions<br />

MOTOTRBO two-way radios<br />

has arrived at Waikato region<br />

communications specialist,<br />

Richardson Communications,<br />

offering the latest functionality<br />

to respond to workers<br />

in need.<br />

The MOTOTRBO<br />

DP4000e Series radios offer<br />

the latest in digital radio<br />

technology and offer the<br />

highest quality voice communications<br />

that two-radios<br />

are synonymous with. But<br />

what sets these radios apart<br />

incident has occurred that<br />

requires a formal investigation<br />

and the employer tries<br />

to close ranks. This calls to<br />

mind a line in the lyrics of<br />

the famous Dire Straits song<br />

“this is my investigation, not<br />

a public inquiry”.<br />

Often the employer will<br />

express frustration at not<br />

being able to go about their<br />

business before bravely<br />

- besides their high quality<br />

build, ruggedness and performance<br />

— are the advanced<br />

safety features that can be<br />

programmed.<br />

A bright, orange button on<br />

the top of the radio can be<br />

pressed to alert fellow works<br />

that you need help. Once<br />

pressed, the radio’s microphone<br />

will remain open,<br />

allowing for hands free communication<br />

to occur.<br />

The built in GPS allows<br />

the radio to be used with<br />

tracking solutions and in the<br />

event of an emergency will<br />

allow for precise locationing<br />

of the radio whether indoors<br />

or outdoors.<br />

Some smart, hands-free<br />

safety features that take<br />

advantage of inbuilt accelerometer<br />

technology can take<br />

these radios to the next level<br />

in safety.<br />

The user configurable Man<br />

Down function alerts other<br />

workers when a radio exceeds<br />

a pre-set angle of fall. So in<br />

the event that a worker falls,<br />

the alarm process is triggered.<br />

For those that work alone,<br />

monitoring their status can be<br />

achieved via the Lone Worker<br />

function. This configurable<br />

function monitors inactive<br />

movement as well triggering<br />

call and respond verification<br />

to ensure that a worker is<br />

safe.<br />

“With safety of workers<br />

attempting to deal with the<br />

incident by conducting the<br />

investigation themselves.<br />

However, the reality of conducting<br />

an internal investigation<br />

behind closed doors in<br />

an organisation seldom meets<br />

with either the media’s expectation<br />

and clamour for a news<br />

story, or the organisation’s<br />

ideal of preserving organisational<br />

and employee confidentiality<br />

while maintaining<br />

positive public relations. The<br />

issue can become even more<br />

complex for an employer if<br />

the police are required to also<br />

conduct an investigation.<br />

If as an employer you find<br />

yourself faced with the prospect<br />

of conducting an investigation<br />

of a public nature,<br />

or that you consider has the<br />

potential to make headlines,<br />

then there are a few key steps<br />

that you should consider.<br />

Ideally you would already<br />

becoming a critical issue in<br />

New Zealand, we are seeing a<br />

rise in the investment in technology<br />

that can help organisations<br />

keep workers safe and<br />

respond to workers that are<br />

in need or require emergency<br />

assistance. The DP4000e<br />

Series offer solutions that<br />

can fulfil their voice and<br />

data communication needs<br />

more than adequately, but<br />

the emergency features add<br />

that extra level of confidence<br />

to organisations”, says<br />

Mike Hyett from Richardson<br />

Communications.<br />

The MOTOTRBO<br />

DP4000e Series radios are<br />

built to perform, offering<br />

long battery life and high<br />

> BY GREG CATLEY<br />

Human Resource Specialist, Everest Group Limited. Everest Group,<br />

Creating Exceptional Workplaces, www.everestgroup.co.nz<br />

have a policy in place for<br />

conducting internal investigations.<br />

Then your first step<br />

is to carefully establish the<br />

terms of the investigation<br />

and share those with the key<br />

stakeholders involved so that<br />

all parties understand what<br />

the process will be and the<br />

timeline for conducting the<br />

investigation.<br />

The second is to engage<br />

a qualified and independent<br />

investigator to conduct the<br />

investigation and in so doing<br />

levels of audio, thanks to<br />

noise-cancelling microphone<br />

technology, and excellent<br />

radio fleet management<br />

with over-the-air software<br />

updates.<br />

Richardson Communications<br />

have been in the business of<br />

communications for 35 years<br />

and have become a wellknown<br />

name in the Waikato<br />

region in a broad range of<br />

industries from agriculture to<br />

retail. Their expert advice is<br />

the difference.<br />

For more information on<br />

the Motorola Solutions<br />

MOTOTRBO DP4000e<br />

Series, contact Richardson<br />

Communications on 07 957<br />

8191.<br />

safeguard the integrity of the<br />

process.<br />

Your third step should<br />

be to also engage a professional<br />

communications and<br />

media representative who<br />

will co-ordinate the public or<br />

client interface for the organisation<br />

and thereby seek to<br />

avoid, or at least minimise,<br />

any potential for reputational<br />

damage and loss of revenue<br />

or sponsorship.<br />

Often organisations look<br />

at the expense of contracting<br />

in such professionals, when<br />

they should be more concerned<br />

about the cost of not<br />

obtaining the advice. I am<br />

aware of one organisation<br />

which sought advice and support<br />

from both groups of professional<br />

consultants and was<br />

able to successfully mitigate<br />

the cost for what might have<br />

been otherwise a substantial<br />

loss of reputation.<br />

So as the songs goes,<br />

“What have you got at the<br />

end of the day? What have<br />

you got to take away?” hopefully<br />

not “a new set of lies”,<br />

but adherence to a robust and<br />

thorough process. It is a process<br />

that will preserve the<br />

organisation’s hard-earned<br />

reputation with customers<br />

and the public, a reputation<br />

that means everything, as<br />

some customer service driven<br />

organisations have discovered<br />

to their cost.<br />

richardson<br />

communications<br />

“THE MOBILE RADIO SPECIALISTS”


14 WAIKATO BUSINESS NEWS October/November 2016<br />

Hamilton’s median house price<br />

keeps pace with NZ median<br />

Real Estate Institute of NZ (REINZ)<br />

statistics released in October show<br />

Hamilton’s median house price of $510,750<br />

is keeping pace with the New Zealand<br />

median.<br />

Lodge Real Estate’s<br />

managing director<br />

Jeremy O’Rourke said<br />

July 2016 was the first time<br />

since August 2008 that the<br />

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The traceable workwear<br />

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Whether you have a staff of<br />

city’s median house price had<br />

been above the New Zealand<br />

median for several months<br />

in a row.<br />

He said Hamilton’ median<br />

three or 130, general manager<br />

Jeff Pothan says the service is<br />

the same.<br />

“We can guarantee that<br />

all our customers get treated<br />

equally and that means the<br />

same high quality service.”<br />

Once the workwear has<br />

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competent and friendly staff<br />

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for damage, and repair as<br />

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All sewing is done on-site<br />

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gear by sewing on logos and<br />

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Based in Te Awamutu,<br />

Sincerity workwear’s service<br />

house price is now keeping<br />

pace after being a considerable<br />

laggard.<br />

“From this one statistic,<br />

we can determine a few key<br />

facts about Hamilton’s property<br />

market.<br />

“First it’s a sign of<br />

increased demand for properties<br />

in the city. It also proves<br />

buyers find great value in<br />

Hamilton properties while<br />

also appreciating the lifestyle<br />

benefits the city provides.<br />

“Hamilton’s median being<br />

is efficient and hassle-free,<br />

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Customer service is a key<br />

component to why Sincerity<br />

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Jeff believes it is the personal<br />

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“We always go the extra<br />

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“If we miss the mark, we<br />

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And quality means getting<br />

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at this sustained record level<br />

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both buyers and sellers<br />

have in the Hamilton residential<br />

property market. We<br />

don’t anticipate the median<br />

will dip anytime soon,” said<br />

Mr O’Rourke.<br />

The past year has seen<br />

extremely sharp rises in<br />

Hamilton’s median house<br />

price. In May 2015, the<br />

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than New Zealand’s.<br />

“Given the rate of growth<br />

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He said a contributing<br />

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“With investors pulling<br />

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loan-to-value ratio (LVR)<br />

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homes sold in lower price<br />

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Currently, some of the<br />

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family homes on large sections.<br />

“We’re finding at the<br />

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WORKPLACE HEALTH AND SAFETY<br />

WAIKATO BUSINESS NEWS October/November 2016 15<br />

How health and safety technology<br />

protects our cleaners<br />

It has been a hectic six months with the<br />

new Health & Safety Act coming into<br />

force as small and medium businesses, in<br />

particular, scramble to get to grips with the<br />

new legislation.<br />

“Not us,” says the Michael<br />

Parton, owner of a successful<br />

commercial cleaning company<br />

in Hamilton.<br />

For Property Services<br />

Unlimited the transition has<br />

been made easier by the fact<br />

that the business has maintained<br />

good health and safety<br />

practices over the last 15<br />

years.<br />

The new Act requires a<br />

lot more input and much more<br />

‘buy in’ from staff and management.<br />

“It’s really asking us to<br />

keep creating better work<br />

spaces and keep improving<br />

the communication from site,<br />

employee, management and<br />

compliance,” says Michael.<br />

The legislation was born<br />

out of the Pike River Mine<br />

disaster in November 2010<br />

where 29 miners lost their<br />

lives. To avoid a repeat of<br />

this tragedy, New Zealand<br />

has embraced newer ways<br />

of keeping workers safe and<br />

enforcing accountability for<br />

those in business.<br />

Waikato’s 20,000 businesses<br />

are made up of small, medium<br />

and large scale operations.<br />

Some have the capital to<br />

invest in health and safety<br />

consultants, programmes and<br />

in-depth documentation to<br />

prove that they have an effective<br />

health and safety strategy.<br />

But do they?<br />

Are we reducing our harm<br />

rate? Is everyone going home<br />

safe? Is all this investment<br />

worth it?<br />

While small companies<br />

are getting bogged down with<br />

legislative requirements and<br />

incurring consultants’ fees<br />

at astronomical rates as they<br />

re-write manuals, we are starting<br />

to see innovative companies<br />

coming through.<br />

One such company<br />

is BWARE (Business &<br />

Workplace Activity Reporting<br />

Engine) which was established<br />

in 2003 by Kevin Haskins and<br />

Chris Brown, both leaders in<br />

their field. Kevin has spent<br />

more than 23 years in health<br />

and safety in New Zealand and<br />

Chris Brown is a multi-talented<br />

software architect.<br />

The pair have developed<br />

an app that fits any business<br />

shape, size and industry.<br />

Michael Parton has taken<br />

up the challenge of implementing<br />

BWARE into his successful<br />

commercial cleaning<br />

business in the Waikato.<br />

‘At Property Services<br />

Unlimited we have adopted a<br />

new way of working with our<br />

health and safety to ensure the<br />

company complies with the<br />

new legislation.<br />

He says after three months,<br />

the company has found that the<br />

vast majority of staff engage<br />

well with the app and it has<br />

been extremely effective.<br />

“We have found a 100 percent<br />

improvement in reporting<br />

and follow up, whether it is<br />

for new hazards on-site or<br />

for better controls for existing<br />

harzards, we are constantly<br />

ensuring that we are communicating<br />

this through BWARE<br />

app.”<br />

Safe commercial cleaning<br />

throughout the Waikato<br />

Mobile<br />

teams BWARE<br />

techonology<br />

Go to www.bware.co.nz<br />

for a free trial today<br />

WWW.PSU.CO.NZ<br />

30418


16 WAIKATO BUSINESS NEWS October/November 2016<br />

WORKPLACE HEALTH AND SAFETY<br />

Corporate eye care<br />

programme pays off<br />

Come Home from Work alive!<br />

Did you realise 1 person a week dies on the job, 100’s more are<br />

seriously injured and between 600-900 die from work related diseases<br />

a year?<br />

The Health and Safety at Work Act (HSWA) shifts the focus from<br />

monitoring and recording health and safety to proactively assessing<br />

and managing risk to keep everyone who comes into contact with your<br />

business safe.<br />

Fulfilling your obligations to all your workers (this includes YOU if<br />

you are a sole trader), your customers and visitors is not necessarily<br />

expensive or time consuming, but you need to know what is required.<br />

Use our Health and safety compliance manual, adapt to your business,<br />

write your Health and Safety policy that complies with the HSWA (or<br />

have us write it for you).<br />

If you think Health and Safety is expensive- try a fine!<br />

(between $5000 - $3 million). Keep everyone safe and act today<br />

Ring us for a free 15 min consultation.<br />

0800 164461<br />

www.healthandsafetycompliance.co.nz<br />

admin@healthandsafetycompliance.co.nz<br />

0800 614 416<br />

027 614 8308<br />

30360<br />

The responsibility for employee safety<br />

and care has long been a priority for<br />

many Waikato employers, even before the<br />

changes in health and safety regulations.<br />

Independent local optometrist<br />

group, Paterson<br />

Burn, has been inside<br />

workplaces around the region<br />

for many years, offering<br />

vision screening, discounts<br />

and safety frame packages<br />

to corporate and industrial<br />

employers.<br />

The ability to offer eye<br />

examinations and onsite<br />

screening to staff has a clear<br />

advantage for many employers<br />

in terms of ensuring staff<br />

safety as well as productivity.<br />

Paterson Burn’s marketing<br />

manager Martine Wong,<br />

who is new to the Waikato,<br />

observes that the motivation<br />

for many of their customers<br />

in the Corporate Eyecare<br />

programme is to achieve the<br />

highest level of care for their<br />

teams which means higher<br />

productivity for the company,<br />

and a safe and comfortable<br />

environment for working.<br />

“We hear stories of staff<br />

who have not realised they<br />

required any vision correction<br />

until they were offered<br />

this free onsite screening, and<br />

that their working life has<br />

changed no end now they<br />

have the correct lenses.”<br />

Paterson Burn staff visit<br />

locations, particularly in<br />

Hamilton, where there are<br />

teams spending all day looking<br />

at screens, with digital<br />

eye strain or dry eye becoming<br />

increasingly common<br />

conditions. The Paterson<br />

Burn group is part of a select<br />

list of optometrists who can<br />

now offer Eyezen lenses that<br />

are specifically designed to<br />

improve vision and reduce<br />

the impact of eye strain and<br />

harmful blue light. This is<br />

a breakthrough for many<br />

office-based workers.<br />

With practices in Te<br />

Awamutu, Cambridge,<br />

Tokoroa and Thames, the<br />

team also visits many industrial<br />

and agri-sector businesses<br />

with a diverse range of<br />

requirements for protecting<br />

and correcting vision issues<br />

in their teams.<br />

“Prescription safety glasses<br />

are definitely something<br />

we are seeing a lot of interest<br />

in”, says Martine. “Not<br />

only is it cumbersome to put<br />

safety glasses on over the<br />

top of prescription glasses,<br />

it can also distort the vision.<br />

We’ve had lots of great stories<br />

from staff in industrial<br />

environments who have<br />

raved about how much easier<br />

life is now with just the one<br />

pair of glasses. And believe<br />

me, they’re far from ugly and<br />

clunky too.”<br />

As well as safety glasses,<br />

the corporate eye care programme<br />

includes free workplace<br />

screens, discounts on<br />

frames, lenses, contact lenses<br />

and follow-up comprehensive<br />

eye exams.<br />

Contact details:<br />

Martine Wong<br />

corporate@patersonburn.co.nz<br />

07 903 5426<br />

patersonburn.co.nz/corporate<br />

WORK<br />

FOCUSED?<br />

Ensure your employees are<br />

focused on the job with free<br />

onsite vision screening from<br />

Paterson Burn.<br />

The Corporate Eyecare Programme includes:<br />

• Free onsite workplace screenings<br />

• Discounted comprehensive eye exams<br />

• Discounted frames, lenses and contact lenses<br />

Safety frames packages are also available<br />

corporate@patersonburn.co.nz<br />

07 903 5426<br />

patersonburn.co.nz/corporate<br />

HAMILTON | CAMBRIDGE | TE AWAMUTU | THAMES | TOKOROA | NEWMARKET


WORKPLACE HEALTH AND SAFETY<br />

WAIKATO BUSINESS NEWS October/November 2016<br />

17<br />

Effective drug and<br />

alcohol policy vital in<br />

the workplace<br />

A Wanganui company earlier this year felt<br />

the effects of not having an effective drug<br />

and alcohol policy in place after being hit<br />

with a hefty fine.<br />

A<br />

former employee<br />

won a substantial<br />

payout through<br />

the Employment Relations<br />

Authority when it ruled that<br />

he was placed in a potentially<br />

unsafe situation after<br />

Graeme Smith.<br />

revealing concerns about his<br />

employer’s culture of drug<br />

use.<br />

The Drug Detection<br />

Agency (TDDA) general<br />

manager, Waikato and<br />

Coromandel, Graeme Smith<br />

says, "This highlights the<br />

importance of having an<br />

effective drug and alcohol<br />

policy in place, and for management<br />

to be trained to recognise<br />

drug use and how to<br />

deal with it.<br />

“It not only protects<br />

employees from harm and<br />

danger at work but also the<br />

company from potential legal<br />

action.”<br />

This scenario is one of<br />

many that TDDA workplace<br />

drug and alcohol training<br />

for management addresses.<br />

"Drug and alcohol abuse at<br />

work is a potentially volatile<br />

situation that can be<br />

dealt with effectively if management<br />

is properly trained.<br />

And supplemented with the<br />

TDDA phone app that offers<br />

an instant check list and<br />

information tool at manager's<br />

fingertips, they are well<br />

equipped to deal with these<br />

situations and to address<br />

them."<br />

Looking at the wider<br />

drug issue in the workplace,<br />

Graeme adds that P - also<br />

known as meth - is a growing<br />

concern in New Zealand and<br />

regularly detected in drug<br />

testing by TDDA offices<br />

nationwide.<br />

"It's a scary fact, our<br />

annual testing figures show<br />

a national increase of 3.7<br />

percent in the detection of<br />

methamphetamine, or P as<br />

it's commonly known. It's an<br />

upward trend that looks set to<br />

continue."<br />

In all drug tests conducted<br />

nationwide by TDDA in<br />

2015 P accounts for 11.8 percent<br />

of tests where a drug is<br />

detected.<br />

TDDA drug testing figures<br />

for 2015 also reveal<br />

that cannabis is still the most<br />

popular drug of choice with<br />

81.6 percent of all TDDA<br />

testing showing up cannabis.<br />

This is a 5.1 percent increase<br />

on the previous year.<br />

TDDA specialises in<br />

workplace drug and alcohol<br />

training and testing, as well<br />

as pre-employment and 'P'<br />

house testing.<br />

Are you covered under the new<br />

Health & Safety at Work Act?<br />

OUR SERVICES<br />

POLICY DESIGN<br />

TRAINING AND<br />

EDUCATION<br />

MObILE ON-SITE<br />

DRUG & ALCOhOL<br />

TESTING<br />

PROPERTY<br />

METhAMPhETAMINE<br />

INSPECTIONS<br />

monthly Public Workshops for managers and supervisors<br />

• Drug and alcohol testing in the workplace<br />

• The basics about AS/NZS 4308:2008.<br />

Standard for drug testing<br />

• Duties under the Health and Safety Employment Act<br />

• Statistics and facts about drug use and testing<br />

• Forming reasonable grounds for testing<br />

• Drug abuse indicators and associated paraphernalia<br />

• Search and seizure<br />

• Receiving and handling sensitive information<br />

• Group scenario work<br />

BOOK<br />

nOW<br />

80274<br />

Graeme smith - General manaGer 0274 881 364 | 07 850 5056 | graeme.smith@tdda.com<br />

level 1, 22 euclid ave, te rapa, hamilton | email: waikato@tdda.com | www.tdda.com


18 WAIKATO BUSINESS NEWS October/November 2016<br />

Stop Work initiative<br />

reinforces safety first<br />

Asking colleagues to stop work due<br />

to safety concerns can be difficult so<br />

that’s why WEL Networks introduced an<br />

‘Authorisation to Stop Work’ card.<br />

The wallet sized cards<br />

were introduced to<br />

WEL Networks about<br />

18 months ago and are<br />

endorsed by chief executive<br />

Garth Dibley who says the<br />

cards are proving to be a cost<br />

effective, but extremely valuable<br />

safety initiative.<br />

“We believe that all staff,<br />

whether WEL employees or<br />

contractors, have the right<br />

to work in an environment<br />

where risks to their health<br />

and safety are eliminated or<br />

controlled. But we all know<br />

that speaking up about potentially<br />

harmful situations can<br />

be difficult. This card assures<br />

staff that they have our full<br />

support if they ask for work<br />

to stop due to safety concerns.”<br />

“Everyone gets a card<br />

the day they start work with<br />

WEL, whether they’re field<br />

or office based. It gives them<br />

confidence to stop an activity<br />

that they feel cannot be<br />

undertaken safely and to<br />

actively participate in developing<br />

a safe solution”.<br />

But the cards aren’t just<br />

for WEL staff.<br />

“We recently issued all<br />

contractors on our work sites<br />

with a WEL Networks Stop<br />

Work Authorisation card too.<br />

This ensures our contractors<br />

feel as empowered as we do<br />

if they have safety concerns.”<br />

Business development manager, Jack Nines (left) and<br />

project manager, Craig Evans present their Authorisation to Stop Work cards.<br />

TGH appoints<br />

manager for Ruakura<br />

development<br />

Tainui Group Holdings (TGH) has appointed<br />

Blair Morris as general manager for its<br />

Ruakura development.<br />

TGH chief executive<br />

Chris Joblin said<br />

Blair’s deep experience<br />

and understanding of New<br />

Zealand’s logistics sector will<br />

be invaluable as TGH progresses<br />

its plans for an inland port<br />

and logistics hub at Ruakura<br />

to link the ‘Golden Triangle’<br />

of Auckland, Waikato and Bay<br />

of Plenty.<br />

Ruakura is a 480 hectare<br />

development and will become<br />

New Zealand’s largest integrated<br />

logistics, commercial<br />

and lifestyle development.<br />

Prospective port operators<br />

in New Zealand and overseas<br />

have recently submitted formal<br />

expressions of interest. A process<br />

is now in place to appoint<br />

a preferred inland port operator<br />

by early 2017. Earthworks are<br />

on track to commence on the<br />

site in the current construction<br />

season and formal marketing<br />

commences next year.<br />

“Blair’s appointment is a<br />

key step as the region’s premier<br />

inland port and logistics<br />

hub at Ruakura comes to frui-<br />

tion,’ said Mr Joblin.<br />

“He brings decades of experience<br />

in understanding and<br />

meeting the needs of exporters<br />

and importers and the logistics<br />

sector.”<br />

For the past four and a<br />

half years Mr Morris has been<br />

general manager commercial<br />

at Kotahi Logistics LP,<br />

New Zealand’s largest collaboration<br />

of exporters, owned<br />

by Fonterra and Silver Fern<br />

Farms. In his role he provided<br />

strategic direction and management<br />

of Kotahi’s business<br />

growth in New Zealand and<br />

Australia including customer<br />

solution design and customer<br />

experience.<br />

Before his role at Kotahi,<br />

Mr Morris spent 22 years in<br />

the shipping industry, and<br />

held a wide variety of commercial<br />

and trade management<br />

roles in Australia and<br />

New Zealand. He was general<br />

manager of Hapag-Lloyd New<br />

Zealand (a German shipping<br />

line headquartered in Hamburg<br />

Germany) before moving to<br />

its Singapore Corporate Office<br />

where he was senior director<br />

region Asia for the business.<br />

Mr Morris said he was<br />

looking forward to leading the<br />

development of Ruakura which<br />

the government has deemed to<br />

be a project of national significance.<br />

“This is an exciting opportunity<br />

as Auckland, Hamilton<br />

and Tauranga move ever closer<br />

as an economic unit. With<br />

the region generating high<br />

and growing levels of freight,<br />

Ruakura offers a unique opportunity<br />

to develop an infrastructure<br />

designed for New<br />

Zealand’s future needs.”<br />

“I am excited to be part of<br />

a strategic infrastructure build<br />

and by TGH’s vision for a<br />

centrally located logistics hub<br />

to drive greater supply chain<br />

efficiency, whether for international<br />

imports, exports or<br />

domestic distribution needs.<br />

A real opportunity exists to<br />

design for scale as this multi-user<br />

development will cater<br />

for all parties across the logistics<br />

spectrum with best-inclass<br />

transport connections to<br />

offer stand-out efficiencies for<br />

users,” he said.<br />

Mr Morris’ start date with<br />

TGH is December 5.<br />

Stirling Sports pair moves on from<br />

tough start<br />

By VIV POSSELT<br />

Stirling Sports franchisees Hayden Brown and Sarah Nicholl.<br />

New to the Cambridge<br />

retail scene is Stirling<br />

Sports.<br />

The outlet opened in the<br />

town’s central Victoria Street<br />

in July, with franchisees Sarah<br />

Nicholl and Hayden Brown at<br />

the helm.<br />

And while things have now<br />

settled into a good routine, their<br />

start was less auspicious. The<br />

shop was ram-raided less than<br />

a week after it opened, and<br />

thieves stole a number of items<br />

on display in the front area of<br />

the store.<br />

Sarah and Hayden believe<br />

the offenders were interrupted<br />

during the raid as the rest of<br />

the merchandise was left undisturbed.<br />

They understand the<br />

police have made an arrest, and<br />

that the offenders were from<br />

out of town<br />

Sarah is a Cambridge<br />

native, while Hayden is a more<br />

recent import. Both have seen<br />

the town forge an increasingly<br />

strong reputation for sporting<br />

and leisure pursuits, and felt the<br />

time was ripe to offer locals an<br />

opportunity to purchase suitable<br />

apparel closer to home.<br />

Cambridge is the Stirling<br />

Sports Group’s 55th outlet<br />

nationwide. The company<br />

opened its first store on<br />

Auckland’s Dominion Road<br />

in 1964, and has since invested<br />

heavily in developing a<br />

respected chain of stores selling<br />

sportswear, active wear and<br />

accessories.<br />

Sarah and Hayden aren’t<br />

total newcomers to the world<br />

of sporting apparel. As a longtime<br />

sports enthusiast, Hayden<br />

has been wearing it for years,<br />

and family members are keen<br />

sports people. The couple has<br />

also made a good fist of running<br />

Matamata’s Stirling Sports<br />

outlet since they purchased it as<br />

a going concern some time ago,<br />

and decided to extend the range<br />

to Cambridge.<br />

Bringing the brand to the<br />

town was a decision based on<br />

Cambridge’s sporting reputation<br />

and burgeoning population<br />

growth.<br />

“We have thought for quite<br />

a while that Cambridge needed<br />

a Stirling Sports outlet,” Sarah<br />

explains. “We offer something<br />

different from other local stores<br />

in that our focus is primarily<br />

on sportswear, footwear and<br />

accessories – not necessarily<br />

only for particular sporting disciplines,<br />

but also for general<br />

leisure, going to the gym and<br />

so on.<br />

“So many people here<br />

engage in some sort of physical<br />

activity. It was a pretty easy<br />

decision for us.”<br />

They said the level of interest<br />

has been high.<br />

“People in Cambridge are<br />

very keen to shop locally whenever<br />

they can, and those wanting<br />

something we may have<br />

run out of are more than willing<br />

to wait for us to order it in.<br />

“It seems to be a win-win<br />

all round.”


19<br />

June Fieldays another<br />

money spinner<br />

This year’s National Agricultural Fieldays<br />

brought in $430 million in sales revenue for<br />

New Zealand firms, up nine percent from<br />

2015, according to an economic impact<br />

report unveiled in October.<br />

The report says the June<br />

event generated $124.5<br />

million in revenue for<br />

firms in the Waikato region.<br />

The impact to GDP was<br />

calculated at $58 million for<br />

Waikato and $191 million for<br />

New Zealand.<br />

Fieldays helped generate<br />

708 (full-time equivalent)<br />

new jobs for Waikato, and<br />

a total of 2021 new jobs<br />

across New Zealand for<br />

2016 (up 13 percent since<br />

last year)<br />

The Fieldays 2016<br />

Economic Impact Report,<br />

independently prepared<br />

by consulting economist<br />

Dr Warren Hughes and<br />

the University of Waikato<br />

Management School’s<br />

Institute of Business<br />

Research, was<br />

released at a function<br />

at Mystery<br />

Creek Events<br />

Centre.<br />

“Fieldays is<br />

a fantastic event<br />

that keeps going<br />

from strength-tostrength,”<br />

said<br />

the Minister of<br />

Primary Industries,<br />

Nathan Guy.<br />

“It has provided<br />

a wonderful<br />

opportunity to get<br />

rural and urban<br />

people understanding<br />

what happens when<br />

you go beyond the farm gate<br />

or orchard gate.”<br />

“One of the highlights<br />

of the report is that, despite<br />

the downturn in dairying,<br />

the results were better<br />

than expected,” said Dr<br />

Hughes, the report’s author.<br />

“The number of exhibitor<br />

sites went up four percent<br />

to 1507, and the number of<br />

gate entries also increased to<br />

130,684, about four percent<br />

higher than 2015.”<br />

In total, 60 percent of<br />

Fieldays’ visitors purchased<br />

or planned to purchase equipment<br />

this year, compared to<br />

53 percent in 2015.<br />

Fieldays helped generate<br />

708 (full-time equivalent)<br />

new jobs for Waikato, and a<br />

total of 2021 new jobs across<br />

New Zealand for 2016 (up 13<br />

percent since last year).<br />

“It’s not only about the<br />

goods and services sold during<br />

and after the event,”<br />

said Fieldays Society chief<br />

executive Peter Nation. “It’s<br />

about the jobs created and the<br />

surrounding towns and cities<br />

that benefit hugely during<br />

Fieldays, as well as pre and<br />

post-event.”<br />

Volunteers celebrated at Fieldays dinner<br />

Some of Waikato’s most<br />

dedicated volunteers<br />

were celebrated in<br />

October at the annual New<br />

Zealand National Fieldays<br />

Society award dinner at<br />

Mystery Creek Events Centre.<br />

More than 200 people<br />

gathered for a formal dinner<br />

and awards evening to recognise<br />

those who had given<br />

their time, passion and service<br />

to the New Zealand National<br />

Fieldays Society Fieldays and<br />

Equidays events.<br />

Two major awards were<br />

given on the night – the<br />

John Kneebone Volunteer<br />

of the Year Award and the<br />

Rimmington Award.<br />

A new award for 2016, the<br />

John Kneebone Volunteer of<br />

the Year Award went to Te<br />

Awamutu local, Simon Kay,<br />

who was recognised for “his<br />

unselfish contribution, leadership,<br />

maturity, willingness<br />

to do whatever was asked of<br />

him,” said Fieldays Society<br />

chief executive Peter Nation.<br />

Simon, a 58-year-old former<br />

farmer, had been volunteering<br />

at Fieldays for eight<br />

years. This year he managed<br />

around 60 volunteers across<br />

three groups: site services,<br />

parking and couriers. Simon<br />

estimated that he put in about<br />

200-250 hours a year volunteering<br />

at Fieldays, especially<br />

in June – in the weeks before,<br />

during and after the event.<br />

The Rimmington Award<br />

was given to Angela<br />

Alexander, a 50-year-old<br />

transport inspector from Go<br />

Bus, in recognition of her outstanding<br />

service to Fieldays<br />

from an external organisation<br />

or individual.<br />

Angela, also from Te<br />

Awamutu, was praised for her<br />

“exceptional logistics skills<br />

and willingness to go the extra<br />

mile to help those in need”,<br />

said Peter.<br />

The Rimmington Award is<br />

named for founding member<br />

and past president of Fieldays,<br />

Russ Rimmington, who was<br />

also a former Hamilton mayor.<br />

The awards evening also<br />

recognised other volunteers.<br />

Volunteer Membership Pins<br />

were awarded to four new<br />

members (Vonnie Powell,<br />

Alison Weggery, Ken<br />

Ballantyne and Maurice<br />

Turner), while another six<br />

people received Volunteer<br />

Recognition Awards for<br />

their outstanding service to<br />

the Society during the past<br />

year (Michelle Gaskell,<br />

Jason Hoyle, Alan Sharp, CJ<br />

Collingwood, Bruce Cryer<br />

and Olwyn Downing).<br />

Four long-serving members<br />

received a Service Award<br />

in recognition and appreciation<br />

of their ongoing service<br />

and outstanding contribution<br />

to the Society for a period of<br />

at least 10 years (Jason Hoyle,<br />

CJ Collingwood, Shaun<br />

Gaskell and Neil Quinlan).<br />

A Life Membership<br />

Award was given to former<br />

long-serving Fieldays general<br />

manager Barry Quayle.<br />

NZ National Fieldays Society chief executive Peter Nation.<br />

This year, for the first<br />

time, economists were asked<br />

to put a value on the Fieldays<br />

brand. Dr Hughes estimated<br />

it to be $380 million – very<br />

high for a New Zealandbased<br />

brand. He said Fieldays<br />

had a valuable brand identity<br />

which offered something positive<br />

and valuable to sponsors<br />

and exhibitors.<br />

Although overall revenue<br />

for all New Zealand firms<br />

increased from $396 million<br />

in 2015 to $430 million in<br />

2016, the Waikato region was<br />

slightly down, likely due to<br />

the then subdued dairy prices.<br />

Overall revenue for the<br />

Waikato region decreased by<br />

13 percent from $143 million<br />

in 2015 to $124.5 million<br />

in 2016 and equipment sales<br />

for Waikato firms at Fieldays<br />

dropped nine percent from<br />

Minister of Primary Industries, Nathan Guy.<br />

$75 million in 2015 to $68<br />

million this year.<br />

Mr Nation thinks the<br />

environment in June may<br />

have meant more day-<br />

NZ National Fieldays Society vice president Peter Carr, NZ<br />

National Fieldays Society president Warwick Roberts, John<br />

Kneebone Volunteer of the Year award winner Simon Kay<br />

and Hon. Jo Goodhew, Minister for the Community and<br />

Voluntary Sector and Associate Primary Industries Minister.<br />

NZ National Fieldays Society president Warwick Roberts,<br />

Rimmington Award winner Angela Alexander and MP for<br />

Taranaki-King Country, Barbara Kuriger.<br />

trippers to Fieldays this<br />

year. In the hospitality and<br />

accommodation sector,<br />

average visitor spending<br />

dropped from $303 in 2015<br />

to $208 this year.<br />

“I think that is understandable,<br />

given the current environment,<br />

that people might<br />

be coming for one day rather<br />

than staying over.”<br />

Mr Nation said people<br />

spent money at Fieldays this<br />

year, but not necessarily on<br />

large capital items.<br />

“We’ve had some exhibitors<br />

tell us they had record<br />

sales,” said Mr Nation. “In<br />

terms of quad bikes, trucks,<br />

cars, utes and clothing – all<br />

of those things were strong<br />

this year. When it comes to<br />

the larger investments, the<br />

spend would appear subdued.<br />

However, everyday items and<br />

essential items were a different<br />

story. Farmers are not<br />

going to put up with holes in<br />

their gumboots or substandard<br />

equipment for items that<br />

are a necessity for their business.<br />

But there were probably<br />

fewer new dairy conversions<br />

signed up for, or dairy platforms<br />

purchased.”<br />

Dr Scrimgeour agreed:<br />

“It appears that people were<br />

more budget conscious, but<br />

they weren’t closing their<br />

wallets completely.”<br />

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20 WAIKATO BUSINESS NEWS October/November 2016<br />

Braemar turns 90<br />

Conditions were tough for patients and<br />

doctors in the early days at Braemar<br />

Hospital. Today, the hospital sets<br />

international benchmarks in technological<br />

and surgical breakthroughs.<br />

In 1926, when Braemar<br />

Hospital first opened its<br />

doors as a private hospital on<br />

a site overlooking Hamilton’s<br />

lake, nurses sterilised equipment<br />

in the kitchen across the hall<br />

from the sole operating theatre;<br />

doctors cranked up the operating<br />

table by crawling beneath it<br />

to turn a wheel; and the anaesthetist<br />

used the ‘rag and bottle’<br />

method to send patients to sleep<br />

– an open mask with chloroform.<br />

But one thing hasn’t<br />

changed: the attention to<br />

niceties<br />

The hospital had nine beds.<br />

Patients spent up to two weeks<br />

bed-ridden after an appendectomy<br />

and up to three weeks<br />

for a hysterectomy. There was<br />

no physiotherapy, so their legs<br />

swelled and muscles weakened,<br />

lengthening recovery time further.<br />

Nurses worked an average<br />

10-hour day and had one day<br />

off a fortnight. They were paid<br />

around one pound sterling a<br />

week, considered princely compared<br />

with the public hospital’s<br />

rate of around 12 shillings<br />

and sixpence. Braemar nurses<br />

pitched in to hand-wash laundry<br />

and one sister contributed<br />

preserves and home-baking for<br />

patients and staff.<br />

Fast forward to 2016.<br />

“It’s a bit hard to envisage<br />

isn’t it?” says Braemar chief<br />

executive Paul Bennett as he<br />

stands in front of the current<br />

state-of-the-art<br />

building, now<br />

occupying a 4ha<br />

site on the corner<br />

of Kahikatea Drive<br />

and Ohaupo Road.<br />

In 2009, the<br />

hospital moved<br />

from its original<br />

premises to a $35m<br />

purpose-built hospital.<br />

Two years later an $11m<br />

second stage was added. A third<br />

is planned. The hospital is now<br />

the second largest private hospital<br />

in New Zealand on a single<br />

site.<br />

Mr Bennett is hugely proud<br />

of the achievements chalked up<br />

throughout Braemar’s long history.<br />

He says the site – directly<br />

opposite Waikato Hospital<br />

– makes it easy for specialists<br />

to work at both the public and<br />

private hospitals. Last year, for<br />

the first time, the two hospitals<br />

combined to stage a surgical<br />

demonstration of an elbow<br />

transplant, a procedure rarely<br />

carried out in Australasia. The<br />

operation took place in one of<br />

Braemar’s digital operating<br />

rooms and was streamed live<br />

to other surgeons from around<br />

New Zealand.<br />

Braemar is well known for<br />

its commitment to providing<br />

the most up-to-date equipment<br />

for its specialists. Earlier this<br />

year, the hospital featured in<br />

the media when it became the<br />

first hospital in Australasia to<br />

install ultra-high definition (4K)<br />

imaging in its operating theatres,<br />

enabling surgeons to carry<br />

out laparoscopic (keyhole) surgery<br />

with images that closely<br />

replicate what their naked eye<br />

would see looking into a body.<br />

Ear, nose and throat surgeon<br />

John Clarkson says the technology<br />

offers “the possibility<br />

to perform surgery with greater<br />

accuracy and precision than has<br />

previously been possible.”<br />

The installation of an O-Arm<br />

has also revolutionised spinal<br />

surgery. The equipment, which<br />

looks like a giant ‘O’ gives surgeons<br />

the ability to navigate a<br />

3D map of the body part undergoing<br />

surgery. Surgeons say it’s<br />

like a second sight.<br />

Three years ago, Braemar<br />

opened Waikato’s first private<br />

chemotherapy treatment centre,<br />

meaning patients who seek private<br />

care no longer have to drive<br />

to Auckland. All of the surgical<br />

specialties (with the exception of<br />

Braemar Hospital today and in its earliest days.<br />

ophthalmology) and a growing<br />

number of medical specialties<br />

are now offered by the hospital.<br />

Some of the procedures carried<br />

out are unique in the private<br />

sector – a reflection of the high<br />

calibre of the medical associates<br />

and nursing staff.<br />

Paul Bennett says it is essential<br />

to continue to invest in technology<br />

and services that support<br />

the skills of the specialists so<br />

that the best possible service<br />

can be offered to the people of<br />

Waikato and beyond.<br />

Braemar now has 10 operating<br />

rooms and a five-bed ICU/<br />

HDU unit. It employs more than<br />

200 staff. It is a vastly different<br />

operation from the hospital<br />

opened by Sister France Young<br />

in 1926.<br />

But one thing hasn’t changed:<br />

the attention to niceties. Even in<br />

the very early days of its history,<br />

tea was served from silver<br />

teapots, and poured into delicate<br />

bone china cups. Meals were<br />

wholesome and included sister’s<br />

home-baking. Today, Braemar’s<br />

meals are still legendary. Head<br />

chef Louise Chidlow believes<br />

good food calms and relaxes<br />

people when they are stressed.<br />

And the tradition of home-baking<br />

continues with specialists,<br />

staff and patients enjoying a<br />

range of scones, muffins and<br />

biscuits to complement the restaurant-style<br />

meals.<br />

Paul says it is important to<br />

retain Braemar’s core values as<br />

it continues to grow. “In the<br />

early days, staff talked about<br />

the respect between nurses and<br />

doctors, the collegial atmosphere<br />

and the patient-centered<br />

care offered. Those are still top<br />

priorities today. Hugh Clarkson,<br />

a past chairman and specialist<br />

anaesthetist called it ‘the<br />

Braemar way’.”<br />

All these years later nothing<br />

has changed: all staff at Braemar<br />

ensure every patient receives the<br />

best possible experience while<br />

in hospital.<br />

Braemar will celebrate its<br />

birthday this month with gifts of<br />

wine and cupcakes to patients,<br />

doctors and staff.<br />

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WAIKATO BUSINESS NEWS October/November 2016 21<br />

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22 WAIKATO BUSINESS NEWS October/November 2016<br />

ABOUT WEL NETWORKS<br />

An innovative, infrastructure provider, we<br />

distribute power from the national grid,<br />

to more than 160,000 people throughout<br />

Waikato.<br />

Electricity is our core<br />

business but we also<br />

play an essential role<br />

in the region’s economic and<br />

social development.<br />

We identify and invest<br />

in new technologies that<br />

benefit our people, modernise<br />

our network and future<br />

proof our region - from<br />

Smart Networks and electric<br />

vehicle chargers to Ultrafast<br />

Fibre.<br />

100 percent community-owned,<br />

WEL Energy Trust<br />

is our sole shareholder.<br />

RESIDENTS ADVISED TO GET TREES<br />

NEAR POWER LINES TRIMMED<br />

Once the wild weather calms<br />

down, give WEL Networks a<br />

call to have trees near power<br />

lines trimmed.<br />

Trees that aren’t maintained<br />

regularly can encroach<br />

on overhead power lines and<br />

cause unnecessary power outages<br />

on the network. In fact,<br />

untrimmed trees account for<br />

a fifth of unplanned power<br />

outages in our communities.<br />

The recent wild weather may<br />

have highlighted unruly trees<br />

on your property so the calm<br />

before the next possible storm<br />

is a good time to call in the<br />

professionals.<br />

WEL Networks Arborist,<br />

Jonny Ogden, wants you to<br />

take a safety first approach<br />

when managing vegetation on<br />

your properties.<br />

“It’s extremely dangerous<br />

for DIYers to attempt to trim<br />

their trees around power lines<br />

because once a tree gets into<br />

contact with a live power line,<br />

electrocution becomes a real<br />

hazard. Please don’t take the<br />

risk. We have a team of qualified<br />

arborists who provide<br />

vegetation management services<br />

to the community.<br />

“We also routinely monitor<br />

trees around our network to<br />

identify any that may have<br />

an impact on overhead power<br />

lines, because they’re overgrown,<br />

or as we experienced<br />

recently, during severe weather<br />

conditions such as storms or<br />

strong winds.”<br />

He says WEL Networks will<br />

also take a proactive approach<br />

if a tree poses a particular threat<br />

to community safety.<br />

“When we’re made aware<br />

of a potential issue we’ll send a<br />

letter to the property owner providing<br />

options for tree trimming<br />

or removal. Work doesn’t start<br />

without the property owner’s<br />

consent, and all work is carried<br />

out by our highly-trained arborists<br />

who carry WEL identification<br />

with them.”<br />

For more information on<br />

WEL’s vegetation management<br />

services or to arrange<br />

tree trimming phone 0800 800<br />

935 or visit www.wel.co.nz.<br />

It’s extremely<br />

dangerous for<br />

DIYers to attempt<br />

to trim their trees<br />

around power<br />

lines because<br />

once a tree gets<br />

into contact with<br />

a live power line,<br />

electrocution<br />

becomes a real<br />

hazard.


WAIKATO BUSINESS NEWS September/October October/November 2016 23<br />

REMEMBER TO DIAL BEFORE YOU<br />

START DIGGING<br />

At WEL the safety of our communities<br />

is our top priority. So<br />

whether you’re a commercial<br />

contractor or homeowner, it’s<br />

important you take the time to<br />

accurately locate power cables<br />

before you start any digging<br />

work.<br />

Cables are buried within<br />

the ground for good reason. If<br />

they’re disturbed by crushing,<br />

bending or splitting they can<br />

result in fires, explosions, fatal<br />

electric shocks and of course,<br />

power outages.<br />

It’s critical that you locate<br />

cables before you start any<br />

excavation work like digging<br />

trenches, laying a driveway or<br />

erecting a fence. It’s quick,<br />

easy and in most cases, free.<br />

Contact WEL Networks on<br />

0800 800 935 or visit www.<br />

wel.co.nz/contact-us<br />

We’re happy to help locate<br />

cables, advise on excavation<br />

and if necessary, oversee any<br />

work for your own personal<br />

safety and that of the wider<br />

community.<br />

WEL BRINGS BEST IN SAFETY TO LIFE<br />

WEL Networks is so committed<br />

to health, safety and wellbeing<br />

they closed the office,<br />

downed tools and took every<br />

single staff member offsite for<br />

a half day workshop.<br />

Chief executive Garth<br />

Dibley explains “Over the<br />

past 12 months we’ve worked<br />

hard to ensure our health and<br />

safety strategy identifies the<br />

key areas we need to work on<br />

to reach our goal of being the<br />

‘Best in Safety’, and where<br />

we should focus to deliver<br />

our preferred level of performance<br />

across the business.<br />

One of the key areas is how<br />

we bring ‘Best in Safety’ to<br />

life at WEL.<br />

“To meet that goal we need<br />

everyone in the business to<br />

understand the role they play<br />

in getting their colleague,<br />

their work mate home safely<br />

each day.<br />

“To reinforce our commitment<br />

to health, safety and<br />

wellbeing we closed the office<br />

and took everyone offsite for<br />

a half day workshop to ‘Stop<br />

for Safety’.<br />

“The theme for the workshop<br />

was ‘Every Day - Home<br />

Safe’ and how we ensure<br />

everyone goes home safely to<br />

their family and friends, every<br />

day.<br />

Garth says combining field<br />

staff with office staff was a<br />

challenge. “A large percentage<br />

of our staff members work in<br />

high-risk roles so their awareness<br />

of safety is at a different<br />

level to others. To keep the<br />

discussion relevant we kept<br />

everyone in their work teams<br />

so they could identify their<br />

particular opportunities.”<br />

“By the end of the session<br />

each team had completed<br />

an engagement map with<br />

a commitment to undertake<br />

the agreed steps which would<br />

bring ‘best in safety’ to life<br />

at WEL.<br />

It’s about<br />

everyone, getting<br />

home safe, every<br />

day.<br />

“A highlight of the event<br />

was the launch of our video<br />

story, Every Day – Home Safe.<br />

Working with local agency,<br />

Nimbus Media, staff shared<br />

stories about their reasons to<br />

make it home safe every day.<br />

“It was highly engaging and<br />

definitely hit the mark. Some<br />

people spoke about wanting<br />

to see their kids at the end of<br />

the day, others shared stories<br />

of how injuries had affected<br />

their work environment and<br />

their family.<br />

“The other item we shared<br />

was a simple magnetic photo<br />

frame with the key message<br />

“This is my reason to come<br />

home safe every day…” We<br />

asked everyone to bring a<br />

photo of their reason to go<br />

home safe each day, and when<br />

you place that in the photo<br />

frame it’s a very powerful<br />

message.<br />

But the discussions haven’t<br />

stopped there.<br />

“We’ve introduced a range<br />

of tools and actions across the<br />

business to keep the conversations<br />

going. We have visual<br />

prompts around the site and in<br />

each meeting room reminding<br />

us to ‘Take a Moment’.<br />

“At every meeting, whether<br />

it’s with internal or external<br />

participants, we start with a<br />

safety moment.<br />

“We share the new video<br />

as part of our induction process<br />

and we acknowledge suggestions<br />

which will improve<br />

our safety processes at staff<br />

forums.<br />

Garth explains it’s about<br />

ensuring everyone, across all<br />

levels of the business, understands<br />

the role the play in making<br />

their workplace healthy<br />

and safe.<br />

“It’s about everyone, getting<br />

home safe, every day.”<br />

STAY SAFE<br />

AROUND<br />

POWER LINES<br />

We want everyone home safe, every day.<br />

Treat power lines as live at all times<br />

At work or at home, always check cable locations before you dig.<br />

Moving the boat or machinery? Check the height of your load first. If it’s too<br />

high we may need to disconnect and remove power lines for safe access.<br />

Trees near power lines are a safety and supply issue. Don’t trim them yourself –<br />

call our qualified arborists.<br />

For information about keeping safe near electricity call 0800 800 935 or visit wel.co.nz<br />

0800 800 935<br />

wel.co.nz


24 WAIKATO BUSINESS NEWS October/November 2016<br />

WESTPAC WAIKATO BUSINESS AWARDS<br />

Business awards<br />

finalists revealed<br />

The Westpac Waikato Business Awards<br />

finalists were announced at a special event<br />

in October at FMG Stadium Hamilton.<br />

Also announced were category winners for<br />

the Not-for-Profit and the Micro Business<br />

Categories.<br />

Waikato Chamber of<br />

Commerce chief<br />

executive, William<br />

Durning said the “mighty<br />

Waikato” was once again<br />

proudly celebrating an ever<br />

increasing number of successful<br />

and dynamic businesses.<br />

“The number and quality of<br />

entrants and finalists in this<br />

year’s awards endorses why<br />

we believe in backing business,<br />

because good businesses<br />

are part of the foundation to a<br />

great society benefiting all,”<br />

said Mr Durning.<br />

The success of the remodelled<br />

and repurposed awards<br />

was reflected in the number<br />

and quality of businesses that<br />

have put themselves forward.<br />

He said the awards were<br />

a celebration of the best the<br />

business community has<br />

to offer and was recognised<br />

by the business community<br />

itself. Mr Durning thanked the<br />

sponsors who had backed the<br />

chamber.<br />

He thanked the business<br />

owners, leaders and chief<br />

executives who had the courage<br />

to put themselves forward.<br />

“I know there are a lot of<br />

people who share my mentality<br />

that the days of ‘under the<br />

radar’ and quietly sitting and<br />

just keeping our success to<br />

ourselves are long over.”<br />

The category winners<br />

Westpac Supreme Business of<br />

the Year will be announced at<br />

the Awards Gala Dinner, on<br />

November 4 at Claudelands<br />

Event Centre. Tickets are<br />

on sale to the general public<br />

by contacting the Waikato<br />

Chamber of Commerce directly<br />

at help@waikatochamber.<br />

co.nz or 07 839 5895.<br />

WESTPAC WAIKATO BUSINESS<br />

AWARDS FINALISTS 2016:<br />

NOT FOR PROFIT<br />

- Sponsored by SKYCITY Hamilton<br />

Winner - CSC Buying Group<br />

Finalist - Volunteering Waikato<br />

Finalist - Waikato River Trails Charitable<br />

Trust<br />

MICRO BUSINESS AWARD<br />

- Sponsored by Porter Group<br />

Winner - Raglan Coconut Yoghurt<br />

Finalist - Resultz Group NZ Ltd<br />

Finalist - Emma’s Food Bag<br />

SERVICE EXCELLENCE AWARD<br />

- Sponsored by AON New Zealand<br />

Finalist - Asset Recruitment<br />

Finalist - Agoge<br />

Finalist - Elite Business Solutions<br />

Finalist - Urban Homes<br />

Finalist - Paterson Burn Optometrists<br />

BUSINESS GROWTH AWARD<br />

- Sponsored by Deloitte<br />

Finalist - Civtec Ltd<br />

Finalist - Urban Homes<br />

Finalist - Hobbiton Movie Set<br />

Finalist - BCD Group Ltd<br />

Finalist - Last Season Ltd<br />

MARKETING AWARD<br />

- Sponsored by ChowHill<br />

Finalist - SKYCITY Hamilton<br />

Finalist - Hobbiton Movie Set<br />

Finalist - Urban Homes<br />

Finalist - Power Farming Head Quarters<br />

INNOVATION AWARD<br />

- Sponsored by Vodafone<br />

Finalist - Pan Media<br />

Finalist - Coolsense NZ Limited<br />

Finalist - Arboreline Products Ltd<br />

STRATEGY & PLANNING AWARD<br />

- Sponsored by Wintec<br />

Finalist - Paterson Burn Optometrists<br />

Finalist - CKL Planning, Surveying,<br />

Engineering, Environmenal<br />

Finalist - SKYCITY Hamilton<br />

Finalist - Company-X Ltd<br />

Finalist - Arboreline Products Ltd<br />

COMMUNITY CONTRIBUTION<br />

AWARD<br />

- Sponsored by Perry Group<br />

Finalist - Cater Plus<br />

Finalist - Enrich+<br />

Finalist - Zealong Tea Estate<br />

GLOBAL OPERATOR AWARD<br />

- Sponsored by Waikato Means<br />

Business<br />

Finalist - Parking Sense Ltd<br />

Finalist - MEA<br />

Finalist - Zealong Tea Estate<br />

EMERGING LEADER OF THE<br />

YEAR<br />

- Sponsored by Everest Group<br />

Finalist - Paul Blue (WEL)<br />

Finalist - Richard Riley (Ultrafast Fibre<br />

Ltd)<br />

Finalist - Sarah King (The Ambassador)<br />

Finalist - Richard Jeffares (Ultrafast<br />

Fibre Ltd)<br />

Finalist - Jenna Russell (Essential<br />

Recycling)<br />

CEO OF THE YEAR<br />

- Sponsored by University of Waikato<br />

Finalist - Max Davies (Elite Business<br />

Systems)<br />

Finalist - Russell Alexander (Hobbiton<br />

Movie Set)<br />

Finalist - Paul Hodge (CaterPlus)<br />

Finalist - Garth Dibley (WEL)<br />

Finalist - Michelle Baillie (SKYCITY<br />

Hamilton)


WESTPAC WAIKATO BUSINESS AWARDS<br />

WAIKATO BUSINESS NEWS October/November 2016 25


26 WAIKATO BUSINESS NEWS October/November 2016<br />

Open day draws<br />

good crowds<br />

Owl Farm’s first public open day on<br />

October 15 drew about 600 people despite<br />

wet weather.<br />

Farm demonstration<br />

manager Doug Dibley<br />

said miserable conditions<br />

around 10am to midday<br />

probably put some people<br />

off, but he was happy with<br />

the turnout.<br />

Own Farm, located at St<br />

Peter’s Cambridge is the only<br />

North Island Demonstration<br />

Dairy farm and is a product<br />

of a joint venture between<br />

the school and Lincoln<br />

University.<br />

The open day is an opportunity<br />

to engage with the<br />

public and provides educational<br />

opportunities for<br />

adults and children alike. Mr<br />

Dibley said the open day at<br />

the farm would become an<br />

annual event.<br />

2.<br />

1.<br />

1. A bit of mud didn’t bother<br />

visitors to Owl Farm’s first<br />

public open day.<br />

2. Maureen Cameron and<br />

Brian Robinson with<br />

Fonterra driver Mike<br />

Courtney.<br />

3. DairyNZ’s Rosie the cow<br />

with DairyNZ external<br />

engagement manager<br />

Phillipa Adam and Jack<br />

Sharpe.<br />

4. Farm manager Tom<br />

Buckley with wife Kelli<br />

and their children Phoebe,<br />

six, and Sophie, four.<br />

5. Children enjoy activities<br />

at the Ballance Agri-<br />

Nutrients tent.<br />

3.<br />

4.<br />

5.<br />

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PPS Industries’ success<br />

and growth in a competitive<br />

and demanding<br />

market can be attributed to a<br />

few crucial factors, according<br />

to company general manager,<br />

John Davidson.<br />

John has been with the<br />

company for more than 20<br />

years, a longevity he shares<br />

with several other staff and<br />

this is one of the reasons, he<br />

says the company has developed<br />

into the market leader it<br />

is today.<br />

“We have been very lucky<br />

with our staff,” said John. “We<br />

have some who have been<br />

with the company for well<br />

over 20 years and even though<br />

in the last 8 – 10 years we have<br />

seen a lot of the younger ones<br />

go to Australia, the average<br />

term of our staff is about 10 ½<br />

years. This is a real strength,”<br />

he said. “And with the company’s<br />

strategic decision, when it<br />

was founded in 1974, to diversify<br />

over the years from its<br />

core business of servicing the<br />

electroplating industry it has<br />

meant that PPS Industries has<br />

been in a good position to cope<br />

with the evolutions the company<br />

has embraced.In the early<br />

days there was something like<br />

<strong>WBN</strong><br />

Quarter Page Horizontal<br />

“While we still support the<br />

100mm high x 260mm wide<br />

119 electroplating businesses,<br />

now there are only 20.<br />

P.P.S.<br />

P<br />

P P<br />

S<br />

WAIKATO BUSINESS NEWS October/November 2016 27<br />

NZ urged to adopt a compassionate work index<br />

A leading New Zealand human resources<br />

expert, Chris Till says New Zealand<br />

companies and organisations should adopt<br />

a United Kingdom compassionate work<br />

index model to improve working lives for<br />

Kiwis.<br />

Mr Till, the Human<br />

Resources Institute<br />

of New Zealand<br />

chief executive, says the compassionate<br />

index gets people<br />

to think what they are at work<br />

for, rather than just to make<br />

money. The index was created<br />

by the Roffey Park Institute<br />

which is internationally recognised<br />

for developing innovative<br />

learning approaches<br />

that enable people to achieve<br />

their full potential at work<br />

and in their wider lives.<br />

“There is a lot more work<br />

to be done in terms of understanding<br />

compassion in the<br />

workplace and its related<br />

topic areas of self-compassion<br />

and organisational compassion,”<br />

he says.<br />

“At Roffey Park they<br />

have made a start that will<br />

help support those people<br />

in the workplace who are<br />

convinced that more caring,<br />

more generous and more<br />

P<br />

P.P.S.<br />

P.P.S.<br />

Industri<br />

Industries Limited<br />

METAL FINISHING SPEC<br />

Industries S<br />

METAL FINISHING<br />

Limited<br />

SPECIALISTS<br />

ABRASIVES-POLISHING-PLATING-ENGINEERING SUPPLIES<br />

METAL FINISHING SPECIALISTS<br />

ABRASIVES-POLISHING-PLATING<br />

PPS Industries a proud to be associated with Stainless Kitchens.<br />

ABRASIVES-POLISHING-PLATING-ENGINEERING FREEPHONE 0800 657 894 FREEFAXSUPPLIES<br />

0800 454 445<br />

AUCKLAND - HAMILTON - TAURANGA - HASTINGS -<br />

PALMERSTON NORTH - NELSON - CHRISTCHURCH - DUNEDIN<br />

PPS Industries a proud to be associated w<br />

FREEPHONE 0800 657 894 FREEFA<br />

electroplating industry, we’ve<br />

diversified to embrace ser-<br />

S<br />

vicing the general engineering<br />

industry and this side has<br />

really grown,” said John. PPS<br />

Industries Ltd manufactures a<br />

range of chemicals and products<br />

for the metal finishing<br />

industry. It also imports and<br />

distributes abrasive products,<br />

polishing buffs, compounds,<br />

chemicals, welding consumables,<br />

power tools and finishing<br />

products. 1997 PPS “When you are up there as<br />

Industries PPS moved Industries from its a proud to be associated with Stainless Kitchens.<br />

an industry leader somebody<br />

scattered situation, spread over is always biting at your heels<br />

five buildings in Auckland to<br />

a FREEPHONE new purpose-built factory in 0800 657 894 Experts FREEFAX in the Metal 0800 Finishing 454 Industry 445<br />

to take your position. A key<br />

strength we have is in the<br />

Hugo Johnston Drive, Penrose. amount of stock we carry. A<br />

for more than 40 years.<br />

AUCKLAND - HAMILTON - TAURANGA<br />

PALMERSTON NORTH - NELSON - CHRISTC<br />

AUCKLAND lot of companies - HAMILTON just don’t - TAURANGA - HASTINGS -<br />

have the financial capacity to<br />

PALMERSTON do so. NORTH - NELSON - CHRISTCHURCH - DUNEDIN<br />

John says the move into one<br />

base, where the company’s<br />

specialties, like its chemistry<br />

facilities and testing labs,<br />

could all work side-by-side<br />

was a turning point, setting it<br />

up to grow from strength-tostrength<br />

ever since. As general<br />

manager, John says he most<br />

enjoys getting his head around<br />

new products and up-skilling<br />

his 14 strong sales team about<br />

them.<br />

“We have really strong<br />

relationships with our suppliers<br />

overseas,” he said. “We<br />

source our products only from<br />

world industry leaders in their<br />

area and our reputation stands<br />

on the quality of product and<br />

service we provide.”<br />

As for the stainless steel<br />

fabrication industry, John<br />

ranks his company as New<br />

Key strategic decisions lead<br />

to PPS Industries’<br />

P Psuccess<br />

Zealand’s No.1 supplier.<br />

To maintain this position<br />

requires vigilance and an interest<br />

in the constant stream of<br />

new products emerging on the<br />

market.<br />

He makes annual trips to<br />

Europe and the States meeting<br />

suppliers, seeing and talking<br />

about their new materials and<br />

products.<br />

"We’ve probably got, at<br />

any one time, about $3.5 million<br />

of stock at arm’s-length.”<br />

John says a real threat to<br />

the industry is the proliferation<br />

of companies supplying<br />

cheap products without the<br />

depth of science behind them.<br />

Companies that don’t have the<br />

overheads his company does;<br />

working on slim margins.<br />

“I think it’s got worse in<br />

the last three or four years. It’s<br />

become ridiculous and it is not<br />

uncommon for customers to<br />

return to us, having tried these<br />

cheaper substandard products,”<br />

he said.<br />

PPS Industries<br />

09 579 1001<br />

www.pps-industries.com<br />

compassionate organisations<br />

are not just a pipedream;<br />

that with hard work, a<br />

committed leadership and the<br />

generation of some internal<br />

corporate momentum around<br />

compassion we do indeed<br />

have the potential to make<br />

some big changes for the<br />

better.<br />

“Roffey Park’s compassionate<br />

index approach<br />

recently featured in a magazine,<br />

Global Focus. The<br />

Roffey Park index tale was<br />

precise, concise, moving and<br />

thought provokingly new.<br />

It explained that, with compassion,<br />

leaders or managers<br />

are alive to the sufferings of<br />

others. They have the personal<br />

resilience to undertake<br />

a set of compassionate acts.<br />

Managers must not judge<br />

people and they should actually<br />

do something about the<br />

suffering of those others. So<br />

it is empathy with positive<br />

action.<br />

“Research, very sadly,<br />

shows that our modern<br />

workplaces are often compassion-free<br />

zones populated<br />

with people who are constantly<br />

on the verge of burnout,<br />

where interpersonal relationships<br />

are fractious and stressful<br />

and where staff turnover is<br />

likely to be very high.<br />

“However, not all is doom<br />

and gloom. Roffey Park has<br />

written extensively on this<br />

significant challenge and has<br />

developed the compassionate<br />

workplace index which looks<br />

10333<br />

across five key elements<br />

that comprise compassion in<br />

the workplace: Being alive<br />

to the suffering of others;<br />

being non-judgemental; tolerating<br />

personal distress; being<br />

empathic and taking appropriate<br />

action.<br />

“Kiwis can fill out the<br />

index survey or read more<br />

about the research into the<br />

subject. There are significant<br />

business and other benefits of<br />

compassionate leadership.<br />

“They include: Proven<br />

to benefit sufferers, clients,<br />

employees and the organisation;<br />

sustains the sufferer<br />

through the grieving process<br />

and facilitates recovery;<br />

improves employee engagement<br />

and retention; enables<br />

people to experience positive<br />

emotions which boosts<br />

productivity, lowers heart<br />

rate and blood pressure and<br />

strengthens the immune system<br />

and results in positive<br />

customer service.”<br />

Mr Till says HR Institute<br />

of NZ has been in extensive<br />

contact and conversations<br />

with Roffey Park. “The institute<br />

will be working together<br />

with them to bring this into<br />

greater prominence and currency<br />

in New Zealand where,<br />

in our somewhat competitive<br />

and macho society, we think<br />

it would do much good.”<br />

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FREEFax 0800 454 445<br />

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28 WAIKATO BUSINESS NEWS October/November 2016<br />

Amber Garden Centre<br />

hosts Cambridge<br />

Chamber of Commerce<br />

Robert and<br />

Jen Clancy,<br />

Supreme Overall<br />

Winners at the<br />

Waipa Networks<br />

Business Awards,<br />

showed visitors<br />

around Amber<br />

Garden Centre.<br />

Online voting not<br />

as simple as it<br />

sounds<br />

As this edition of the<br />

Waikato Business<br />

News goes to press,<br />

Andrew King is the Hamilton<br />

City Council Mayor-elect,<br />

winning by a slim margin of<br />

nine votes over rival Paula<br />

Southgate. A formal recount of<br />

votes, of which there are more<br />

than 33,000, has been requested<br />

by Ms Southgate.<br />

These votes represent about<br />

a 33 percent voter turnout,<br />

which is well down on previous<br />

elections. In 2010 and 2013,<br />

about 38 percent of enrolled<br />

Hamilton voters cast a vote.<br />

It appears that exercising<br />

one’s democratic right in local<br />

body politics isn’t as compelling<br />

as it used to be.<br />

Currently all local elections<br />

are held by postal vote, with<br />

voting papers sent to all voters<br />

who are enrolled, about<br />

a month before voting starts.<br />

Interestingly, postal ballots<br />

were introduced in an effort<br />

to increase voter turnout from<br />

the ballot box. However due to<br />

the reducing turnout it begs the<br />

question: has it failed? Perhaps<br />

postal voting is past its used<br />

by date.<br />

The Otago Daily Times<br />

scathingly noted that “across<br />

the country, voting papers sit<br />

on kitchen tables collecting<br />

coffee stains and getting covered<br />

by power, telephone and<br />

credit card bills before being<br />

discovered after the election<br />

date and turfed unceremoniously<br />

into the rubbish bin.”<br />

Dr Jacky Zvulun, who studied<br />

voter turnout and electoral<br />

participation in New Zealand<br />

for his doctorate, suggested a<br />

variety of influences behind the<br />

drop-off: busier 21st Century<br />

lives, a lack of motivation<br />

through the print media, a voter<br />

base disconnected to the issues<br />

of the day, and even a public<br />

tiring of postal voting as a child<br />

tires of a new toy.<br />

Responding to a series of<br />

requests, in September 2013<br />

the Government established<br />

a working party to consider<br />

the feasibility of online voting<br />

in local elections. The Online<br />

Voting Working Party’s membership<br />

included representatives<br />

from across government,<br />

local authorities, and information<br />

technology experts.<br />

During 2015, the<br />

Government released a set of<br />

requirements for a possible trial<br />

of online voting. The requirements<br />

were a guide for councils<br />

to decide if they want to trial<br />

online voting at the 2016 local<br />

authority elections. Eight councils<br />

requested to take part, and<br />

were invited to demonstrate<br />

they could meet requirements<br />

for an online voting trial.<br />

However, on April 19,<br />

2016, the Associate Minister<br />

of Local Government, Hon<br />

Louise Upston, announced the<br />

Government’s decision not to<br />

enable a trial of online voting<br />

in the 2016 local authority<br />

elections, due to security<br />

issues. At the time, Ms Upston<br />

said “given real concerns about<br />

security and vote integrity, it is<br />

too early for a trial.”<br />

Dave Lane is a Christchurchbased<br />

software developer, and a<br />

firm believer that online voting<br />

cannot be made secure enough<br />

to protect democracy. Mr<br />

Lane had involvement in the<br />

Department of Internal Affairs<br />

working group on online voting,<br />

and subsequently published<br />

his opinion online.<br />

Mr Lane wrote that he “was<br />

pleased with most of the recommendations<br />

they offered”,<br />

however, he noted that only<br />

a few of the people involved<br />

were experienced technologists,<br />

“[I] got the impression<br />

that most of the others held an<br />

amazing faith in technologists:<br />

that there was no problem they<br />

couldn’t solve.”<br />

According to Mr Lane, “all<br />

internet-accessible software<br />

has remotely exploitable security<br />

vulnerabilities. That we’re<br />

not aware of an exploit to an<br />

online voting system offers no<br />

certainty that it is uncompromised.”<br />

Perhaps a smart hacker will<br />

probe the system during a trial,<br />

find an exploit, and save it until<br />

a high-stakes election, and then<br />

use it subtly, just enough to<br />

alter the result to suit the highest<br />

bidder?<br />

Mr Lane doesn’t believe<br />

that online voting is worth the<br />

risk.<br />

“One of the best things<br />

about paper ballots is that just<br />

about anyone in society can<br />

scrutinise the election. Online<br />

voting shifts scrutineering into<br />

TECH TALK<br />

> BY DAVID HALLETT<br />

David Hallett is a director of Hamilton software specialist Company-X,<br />

design house E9 and chief nerd at Waikato Need a Nerd.<br />

the realm of highly specialised<br />

IT consultants,” he wrote.<br />

“Rather than online voting, our<br />

focus should be on a mixture<br />

of new and proven methods for<br />

improving voter engagement<br />

and participation. Most of those<br />

do not rely on technology.”<br />

IT Professionals New<br />

Zealand chief executive Paul<br />

Matthews, served on the government’s<br />

Online Voting<br />

Working Group that laid the<br />

groundwork for the online voting<br />

pilot.<br />

Mr Matthews favoured a<br />

pilot for local body elections,<br />

where it was relatively easy<br />

to make a case for online voting<br />

being as secure or more<br />

secure than postal voting. He<br />

was, however, more cautious<br />

about online voting’s potential<br />

to replace a physical ballot box<br />

at a general election.<br />

Bruce Schneier, one of<br />

the world’s most respected<br />

online security experts, characterised<br />

online voting this<br />

way: “Building a secure internet-based<br />

voting system is a<br />

very hard problem, harder than<br />

all the other computer security<br />

problems we’ve attempted and<br />

failed at. I believe that the risks<br />

to democracy are too great to<br />

attempt it.”<br />

The local government sector<br />

has been invited to consider<br />

whether it wishes to work<br />

towards a trial in future local<br />

elections.


WAIKATO BUSINESS NEWS October/November 2016 29<br />

Customers love the ‘new<br />

look’ Cambridge Glass<br />

When customers visit Cambridge Glass<br />

these days, they notice a new look.<br />

2016 has been a year of<br />

change and reinvention<br />

as Glenn and Jos Philip<br />

have marked 10 years as owners<br />

by relaunching the business.<br />

The attractive Commerce<br />

St building looks fresh, the<br />

showroom has been done up<br />

and looks modern and bright,<br />

while the business has expanded<br />

and diversified into delivering<br />

new products. A new website<br />

is being developed and<br />

Glenn and Jos recently entered<br />

the Waipa Networks Business<br />

Awards for the first time and<br />

were rewarded as finalists in<br />

the Small Business category.<br />

Glenn said “we received great<br />

feedback from the judges and<br />

we have been able to action<br />

some changes based on their<br />

recommendations.” Jos agreed<br />

it was a very worthwhile experience<br />

and they are looking<br />

forward to entering again in<br />

the future.<br />

The relaunch coincides<br />

with the full time return to the<br />

business of Jos after 10 years<br />

of raising children.<br />

“This has been a year of<br />

updating, bringing everything<br />

to where we wanted it to be,”<br />

says Jos.<br />

“We’ve been here 10 years<br />

and it was time for a new look,<br />

time for the shop to reflect the<br />

products we specialise in.”<br />

The milestone also reflects<br />

the fact that Cambridge Glass<br />

has grown significantly over<br />

the years. In recent weeks the<br />

business has taken on a new<br />

apprentice, Austin, who joins<br />

Glenn and fellow tradesman<br />

Scott.<br />

“As young first time business<br />

owners starting out we<br />

didn’t want to grow too quickly<br />

and then struggle as some<br />

businesses do, it’s been slow<br />

and steady with some hard<br />

years but it’s been worth it”<br />

says Jos.<br />

“But this year it’s been<br />

quite exciting, we’ve grown to<br />

that point where we just need<br />

that extra pair of hands, especially<br />

with all the showers and<br />

large splashbacks we are now<br />

installing”<br />

The business has also diversified<br />

away from predominantly<br />

re-glazing work to custom<br />

made showers Mirrors and<br />

splashbacks. “we have also<br />

become authorised agents for<br />

Master Glaziers who handle<br />

the bulk of the insurance work<br />

for the major companies as<br />

well as a partnership with<br />

Glass Art NZ”<br />

“Almost everything we<br />

install is custom made. We<br />

take the time to talk to our<br />

clients, check things like doorways<br />

and tile grouting lines so<br />

that the finished product lines<br />

up and looks like it was made<br />

for the room.”<br />

Glenn and Jos have noticed<br />

how, as Cambridge’s building<br />

industry booms, the popularity<br />

of frameless glass showers has<br />

taken off.<br />

“We used to do a couple a<br />

month but now it’s a couple a<br />

week. Because you can fully<br />

customise frameless showers,<br />

it gives customers so many<br />

different options.”<br />

Another trend is the growth<br />

in popularity of digital splashbacks<br />

– images printed on<br />

glass - and Jos says they have<br />

“several we are working with<br />

customers on right now”. The<br />

key for customers is picking<br />

the right image. “I work very<br />

closely with our clients to<br />

ensure the final product is one<br />

they say WOW when they see<br />

it.” Choosing an image can be<br />

a long process but it’s worth it<br />

and I help them every step of<br />

the way. “I advise them to pick<br />

the one that takes their break<br />

away when they see it, you<br />

don’t want it to be just nice -<br />

you want it to be stunning.”<br />

But the bedrock of<br />

Cambridge Glass’ success<br />

remains its customer service –<br />

a focus which has kept a loyal<br />

clientele through the economy’s<br />

ups and downs over<br />

the years. Customer service<br />

is something they never compromise<br />

on and they will stand<br />

by all their work. Glenn, also<br />

a voluntary fireman, is well<br />

known, having worked in the<br />

business for 14 years before<br />

they purchased it. “Sometimes<br />

our customers come to us with<br />

a dream, a look they want<br />

to achieve but they are not<br />

sure if it’s possible or how to<br />

go about it. Glenn’s 24 years’<br />

experience means he can think<br />

outside of the box and we can<br />

usually make it happen.”<br />

Cambridge Glass is offering<br />

Waikato Business News readers<br />

who purchase a splashback<br />

a FREE can of High Sheen<br />

Glass cleaner which can also<br />

be used on windows, showers<br />

and mirrors.<br />

Readers who book in a<br />

Frameless shower will receive<br />

a 15 percent discount on an<br />

Ezy-Clean protective coating<br />

– this is a new product on offer<br />

which results in clear glass<br />

with no water marks for a minimum<br />

of 10 years.<br />

PH 07 827 6480<br />

3 Commerce St,Cambridge<br />

24/7 CALL OUTS<br />

PH 0274 986 046<br />

enquiries@cambridgeglass.co.nz<br />

www.cambridgeglass.co.nz<br />

Broken Windows | Frameless Showers | Splashbacks<br />

Custom Mirrors | Table Tops |New Glazing | Pet Doors<br />

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WAIKATO BUSINESS NEWS October/November 2016 31<br />

Employee Share Schemes<br />

– Tax changes afoot<br />

Business success is often reliant on<br />

attracting and retaining talented staff.<br />

The challenge for business<br />

owners is to design<br />

remuneration packages<br />

that motivate staff in a way<br />

that aligns their performance<br />

with the owners’ business<br />

objectives.<br />

The most common way<br />

businesses incentivise and<br />

reward employees is through<br />

the payment of rewards or<br />

cash bonuses. Another is to<br />

allow employees to take an<br />

ownership stake in the business<br />

through acquiring equity<br />

or shares in the business.<br />

There are a number of different<br />

types of employee equity/share<br />

schemes (ESS) that<br />

can be used to give employees<br />

an ownership interest.<br />

The tax treatment of certain<br />

ESS is currently under review<br />

by the Inland Revenue (IR).<br />

The IR’s concern is that the<br />

current tax framework results<br />

in inconsistent tax treatment of<br />

such schemes compared with<br />

other means of incentivising<br />

employees, such as the payment<br />

of bonuses.<br />

IR earlier this year released<br />

a public consultation document<br />

where it identified the problems<br />

with the current treatment<br />

of ESS and proposed means<br />

to address the problems. It<br />

followed this up with another<br />

document in September where<br />

it has given its thoughts on<br />

more refined proposals for the<br />

taxation of ESSs.<br />

The IR’s issue is with<br />

“conditional ESSs”. These are<br />

schemes where the employee<br />

may legally own the shares (or<br />

have a beneficial interest in<br />

them) but does not have all the<br />

risks and rewards associated<br />

with ownership. An example<br />

of this is a scheme where the<br />

employee will forfeit the shares<br />

if employment-related conditions<br />

have not been satisfied<br />

(eg. if the employee does not<br />

meet performance targets, or<br />

leaves the firm before a certain<br />

agreed period of tenure).<br />

Under the current tax<br />

framework, the taxing point<br />

for most conditional ESSs is at<br />

the time the employee receives<br />

the shares. Often such schemes<br />

are structured in a way that<br />

the employee purchases the<br />

shares at their market value,<br />

often through the provision<br />

of a favourable loan from the<br />

employee. Given the employee<br />

pays market value for the<br />

shares at the time no income<br />

arises and there is therefore no<br />

tax liability results.<br />

This tax treatment is<br />

generally inconsistent with<br />

the taxation of other employee<br />

rewards, such as the payment of<br />

a cash bonus on the employee<br />

meeting certain performance<br />

objectives. For example, a<br />

cash bonus will be taxed when<br />

the objective is fulfilled and the<br />

employee receives the bonus.<br />

This can be illustrate by the<br />

following example.<br />

An employer would like to<br />

encourage a key employee to<br />

remain with the firm for a minimum<br />

of three years. To do so,<br />

the employer is willing to give<br />

the employee an ownership<br />

stake in the business.<br />

The employer sells shares to<br />

an employee in 2016 for $100<br />

which is the market value.<br />

The employer provides a $100<br />

interest-free loan to enable the<br />

employer to fund the purchase.<br />

The employee will be entitled<br />

to keep the shares if they<br />

remain with employee for three<br />

years, at which time they will<br />

repay the loan. No taxable benefit<br />

arises to the employee as<br />

they have paid market value for<br />

the shares.<br />

The employee remains with<br />

the firm for three years. The<br />

firm has done well over the<br />

period and the market value of<br />

the shares held by the employee<br />

has increased from $100<br />

to $150. The employee retains<br />

the shares and repays the $100<br />

loan to the employer.<br />

The economic benefit to the<br />

employee is $50. This benefit<br />

is not subject to tax under the<br />

current tax rules.<br />

By contrast, if the employee<br />

had instead agreed to provide<br />

the employee with a $50 cash<br />

bonus after three years, the<br />

bonus would be taxable.<br />

The IR wishes to combat<br />

this inconsistent treatment by<br />

shifting the taxing point for<br />

ESS to the time the employee<br />

holds the shares free from conditions.<br />

The IR propose to tax<br />

ESS’s based on the following<br />

tests:<br />

• ESS benefits that depend on<br />

continued employment will<br />

be taxed once that employment<br />

has occurred; and<br />

• ESS benefits that are options<br />

or subject to contingencies<br />

will be taxed once the<br />

option is exercised or the<br />

contingencies are resolved.<br />

The practical result of this<br />

is that the ESS will be subject<br />

to tax when the employee has<br />

met the specified performance<br />

objectives and therefore holds<br />

TAXATION AND THE LAW<br />

> BY GRANT NEAGLE<br />

Grant Neagle is a PwC director based in the Waikato office.<br />

Email: grant.t.neagle@nz.pwc.com<br />

them on the same basis as any<br />

other shareholder.<br />

In the example above the<br />

employee would be taxed at<br />

the end of the three year period.<br />

They be taxable on income of<br />

$50, being the excess of the<br />

market value at the time ($150)<br />

over the price they paid for the<br />

shares ($100).<br />

Tax deductibility<br />

The cost to employers for<br />

providing ESS is currently not<br />

explicitly deductible for tax;<br />

this leads to over taxation and<br />

discourages employers from<br />

offering ESSs. On the other<br />

hand, employment remuneration<br />

paid in cash is tax deductible.<br />

To achieve consistent<br />

treatment, the IR is proposing<br />

to give the employer a deduction,<br />

equal in both timing and<br />

amount to the income taxable<br />

to the employee.<br />

Transition<br />

The IR proposes favourable<br />

terms for the transition from<br />

the old to the new proposed<br />

rules. Under the terms, ESSs<br />

may not be subject to the new<br />

rules depending on when they<br />

were entered into and when<br />

the ultimate benefit under the<br />

schemes arises.<br />

Employers and employees<br />

should be aware of the IR’s<br />

proposed changes and the tax<br />

consequences. Given the proposals,<br />

employers may need<br />

to reflect on just how they best<br />

incentivise and reward their<br />

staff in future.<br />

The comments in this article<br />

of a general nature and should<br />

not be relied on for specific<br />

cases. Taxpayers should seek<br />

specific advice.<br />

80214<br />

Hamilton Monthly Property Report<br />

SNAP SHOT OF WHAT HAS<br />

BEEN HAPPENING IN THE<br />

MARKETPLACE OVER THE<br />

PAST MONTH.<br />

Sales volumes in the Bay of<br />

Plenty/Waikato Region compared<br />

to August 2016 fell 10%,<br />

with sales rising 10% in Tauranga<br />

but falling across the rest of the<br />

region. Compared to September 2015<br />

sales across the region fell 23%.<br />

The median price across the region<br />

rose $68,500 (+18%) compared to<br />

September 2015 to reach a new record<br />

high. Prices rose 20% in Hamilton.<br />

Compared to August 2016 the median<br />

price rose $23,500 (+5%).<br />

The number of days to sell eased by<br />

one day compared to August, from 30<br />

days in August to 31 days in September.<br />

The number of days to sell improved by<br />

one day compared to September 2015.<br />

Over the past 10 years the average number<br />

of days to sell during September<br />

for Waikato/Bay of Plenty has been<br />

46 days.<br />

REINZ Regional Director, Philip<br />

Searle noted that “Investor activity<br />

has continued to decline since the<br />

announcement of new LVR restrictions,<br />

although underlying first home<br />

buyer demand remains solid across the<br />

region. Sales volumes appear to have<br />

peaked, although Hamilton appears to<br />

be stronger than Tauranga. Section sales<br />

are also rising, indicating an increasing<br />

preference for new builds in the face of<br />

the new LVR restrictions.”<br />

Obviously the statistics contained within this<br />

article represent only a small fraction of the data<br />

I have at my fingertips. For more information relevant<br />

to your street or your property, call and ask<br />

for one of our sales consultants at EVES.<br />

P 07 834 9570 M 027 801 9962 F 07 854 3837<br />

VISIT www.eves.co.nz<br />

By Greg Petrin<br />

Rototuna branch manager<br />

Local market facts<br />

Sales September<br />

Hamilton City<br />

2016<br />

Sales September<br />

2015<br />

Under $200k* 0 10<br />

$200 - $299k* 10 55<br />

$300 - $399k* 58 134<br />

$400 - $499k* 75 111<br />

$500 - $599k* 68 67<br />

$600 - $699k* 43 45<br />

$700 - $999k* 45 33<br />

$1,000,000 -<br />

$1,999,999*<br />

6 7<br />

$2m+* 1 1<br />

Total number of<br />

sales*<br />

306 463<br />

Median sale<br />

price*<br />

$510,750 $425,000<br />

Median days to<br />

sell*<br />

31 26<br />

*Statistical Information Derived From The Real Estate Institute Of New Zealand. Realty Services<br />

Ltd/Success Realty Ltd and any contractor/employee is merely passing over the information. We<br />

cannot guarantee its accuracy and reliability as we have not checked, audited or reviewed the<br />

information and all intending purchasers are advised to conduct their own due diligence investigation<br />

into the same. To the maximum extent permitted by law Realty Services Ltd/Success Realty<br />

Ltd and its contractors/employees do not accept any responsibility to any person for the accuracy<br />

of the information herein.<br />

Hamilton Windscreen LWP.indd 1<br />

Hamilton Windscreen LWP.indd 1<br />

Hamilton Windscreen LWP.indd 1<br />

07 849 2818<br />

Hamilton Windscreens<br />

712 Te Rapa Road, Hamilton<br />

www.hamiltonwindscreen.co.nz<br />

info@hamiltonwindscreen.co.nz<br />

30067<br />

Hamilton Windscreen LWP.indd 1<br />

2/12/10 9:23:50 AM


32 WAIKATO BUSINESS NEWS October/November 2016<br />

New Tauranga CBD<br />

campus design<br />

confirmed<br />

A design concept for Waikato University’s<br />

tertiary campus development in Tauranga’s<br />

CBD has been approved by its three<br />

regional funders – Tauranga City Council,<br />

Bay of Plenty Regional Council, and<br />

Tauranga Energy Consumer Trust.<br />

The concept has also<br />

been approved by<br />

the Tauranga Tertiary<br />

Campus Charitable Trust, the<br />

entity responsible for overseeing<br />

the interests of the three regional<br />

funders.<br />

The approved design concept<br />

highlights the facilities that will<br />

be built to create flexible, modern<br />

undergraduate and postgraduate<br />

teaching. Features include<br />

customisable teaching spaces, a<br />

200-seat lecture theatre, a multi-function<br />

space, computer labs,<br />

and common areas for studying<br />

and socialising.<br />

The design is by architecture<br />

firm Jasmax, with project management<br />

by Greenstone Group.<br />

University of Waikato senior<br />

deputy vice-chancellor professor<br />

Alister Jones says the<br />

concept sign-off marks a major<br />

milestone in the campus development<br />

project.<br />

“We know the key to delivering<br />

a vibrant and engaging campus<br />

is getting everything right<br />

from the beginning, and thanks<br />

to the input of our stakeholders,<br />

alongside a great design,<br />

we’ll be able to work together<br />

to deliver on our promise to<br />

develop a campus that plays a<br />

big role in the Bay of Plenty<br />

region’s future.”<br />

The University of Waikato<br />

leads the development of the<br />

CBD campus on behalf of the<br />

Tertiary Education Partnership.<br />

The new facility will work<br />

closely with Waiariki Bay of<br />

Plenty Polytechnic’s Bongard<br />

Centre on Cameron Road,<br />

bringing closer the vision of a<br />

tertiary precinct in the Tauranga<br />

CBD.<br />

Dr Neil Barns, interim chief<br />

executive of Waiariki Bay of<br />

Plenty Polytechnic says the<br />

sign-off represents how much<br />

momentum has been gained in<br />

the project.<br />

“We have a tremendous<br />

opportunity to create a distinctive<br />

experience for tertiary students<br />

in Tauranga. Careful planning<br />

from now will dictate the<br />

programmes that will be offered<br />

at the campus, and the increased<br />

opportunities we will be able to<br />

deliver to our community, both<br />

in terms of study options and<br />

attracting students outside the<br />

region.”<br />

Concept sign-off comes after<br />

the university announced in<br />

May plans to spend an extra $15<br />

million, on top of the original<br />

$10 million committed to the<br />

project, to produce a Tauranga<br />

CBD campus of the highest<br />

possible standard. The campus<br />

already had $30 million of community<br />

funding from the Bay<br />

of Plenty Regional Council and<br />

the Tauranga Energy Consumer<br />

Trust, and will sit on land donated<br />

by Tauranga City Council.<br />

Bill Holland, chairman of<br />

Tauranga Energy Consumer<br />

Trust says he’s delighted the<br />

project has reached the sign-off<br />

stage.<br />

“The design provided is fantastic<br />

and caters to everything<br />

the CBD campus is about –<br />

collaboration, flexible teaching<br />

and learning, and the integration<br />

of technology to create a truly<br />

modern tertiary environment,”<br />

he says.<br />

Tauranga City Council chief<br />

executive Garry Poole says the<br />

approved concept design takes<br />

the city another step closer to<br />

delivering a vibrant education<br />

Artist’s impressions of Waikato University’s campus in Tauranga CBD.<br />

hub in the central city.<br />

“The campus is going to<br />

bring enormous benefits for the<br />

city and the region and create a<br />

real buzz in the CBD.”<br />

Bay of Plenty Regional<br />

Council’s chief executive Mary-<br />

Anne McLeod says the development<br />

is something that will help<br />

define the region in a similar<br />

way the development of the port<br />

did.<br />

“The campus development<br />

will provide for 1000 full-time<br />

students and is a tangible investment<br />

in education and skills<br />

development to further our economic<br />

growth. I have no doubt it<br />

will further define this region as<br />

first-choice for living, working<br />

and learning.”<br />

The University of Waikatoled<br />

campus will be shared with<br />

other parties in the Bay of Plenty<br />

Tertiary Education Partnership,<br />

Te Wānanga o Awanuiārangi<br />

and Waiariki Bay of Plenty<br />

Polytechnic. It’s expected to<br />

open by 2020.<br />

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EDUCATION = OPPORTUNITY<br />

WAIKATO BUSINESS NEWS October/November 2016<br />

33<br />

MAKE THIS SUMMER<br />

count towards your FUTURE<br />

Summer school is a great opportunity to try something new or give your career a boost.<br />

The University of Waikato offers two six-week summer semesters. Here’s some of the papers you can choose from:<br />

T semester (7 November - 18<br />

December 2016)<br />

Arts, humanities, social sciences and<br />

languages<br />

• ANTH325 – 16T (HAM) – Māori<br />

Heritage Management<br />

• FASS301 – 16T (HAM) – Digital<br />

Storytelling for the Arts and Social<br />

Sciences<br />

• FREN131 – 16T (HAM) – French for<br />

Beginners 1<br />

• HIST207 – 16T (HAM) – Writing<br />

Historical Fiction<br />

• PHIL103 – 16T (NET) – Critical<br />

Reasoning<br />

• PHIL218 – 16T (NET) – Ethics at Work<br />

• POLS201 – 16T (HAM) – Major<br />

Political Thinkers<br />

• RELS102 – 16T (HAM) – World<br />

Religions: Contemporary Life and<br />

Practice<br />

• SMST210 – 16T (HAM) – Small Studio<br />

Production 1<br />

• SMST350 – 16T (HAM) – Special<br />

Topic: Writing for Web Series<br />

• WRIT260 – 16T (HAM) – Special<br />

Topic in Writing Studies<br />

• REOM313-16C (BLK) – Te Reo Māori:<br />

Pre-Advanced<br />

• ANTH525 - 16T (HAM) - Māori<br />

Heritage Management<br />

Business<br />

• ACCT101 – 16T (HAM) – Accounting<br />

for Management<br />

• ACCT301 – 16T (HAM) – Capstone in<br />

Accounting<br />

• ACCT480 – 16T (HAM) – Accounting<br />

for SMEs: Understanding the Context<br />

• ECON100-16T (BLK) - Business<br />

Economics and the New Zealand<br />

Economy<br />

• ECON204 – 16T (HAM) –<br />

Quantitative Methods for Economics<br />

and Finance<br />

• INMG311 – 16T (NET) – The<br />

International Business Environment<br />

• FINA201 – 16T (HAM) – Finance<br />

• FINA311-16T (HAM) - Corporate<br />

Finance<br />

• FINA403 – 16T (NET) – Small<br />

Business Finance<br />

• HRMG374 / HRMG474 – 16T (HAM) –<br />

Women and Management<br />

• MCOM332 / MCOM432 – 16T (HAM)<br />

& 16T (NET) – Professional and<br />

Public Relations Writing<br />

• MCOM334 / MCOM434 – 16T (NET)<br />

– Public Relations Cases<br />

• TOMG200 – 16T (HAM) – Tourism<br />

Management and the Environment<br />

• ACCT580 - 16T (HAM) - Accounting<br />

for SMEs: Understanding the Context<br />

• ECON506 - 16T (HAM) - Economics<br />

for Business<br />

• ECON507 - 16T (HAM) - Quantitative<br />

Skills for Finance and Economics<br />

• ECON529 - 16T (HAM) -<br />

Microeconometrics<br />

• FINA510 - 16T (HAM) - Financial<br />

Theory and Corporate Policy<br />

• MKTG503 - 16T (NET) - Marketing<br />

Healthcare Services<br />

• MNGT501 - 16T (HAM) - Research<br />

Methods in Management Studies<br />

• MNGT502-16T (HAM) - Research<br />

Methods in Management Studies for<br />

Economics and Finance<br />

Education<br />

• HDCO321 – 16T (HAM) – Developing<br />

Talent in Young People<br />

Law<br />

• LAWS105 – 16T (NET) – Introduction<br />

to New Zealand Law and Society<br />

• LAWS205 – 16T (NET) – Foundations<br />

in Legal Studies<br />

• LAWS443-16T Directed Study - Lawmaking<br />

in New Zealand<br />

• LAWS449 – 16T (HAM) – Mediation:<br />

Law, Principles and Practice<br />

• LAWS492 – 16T (HAM) – Law and<br />

New Technologies<br />

• LAWS572-16T Judicial Remedies<br />

Māori<br />

• ANTH325 – 16T (HAM) – Māori<br />

Heritage Management<br />

• REOM313-16C (BLK) – Te Reo Māori:<br />

Pre-Advanced<br />

Science and engineering<br />

• BIOL102 – 16T (HAM) – The Biology<br />

of Organisms<br />

• BIOL226 – 16T (HAM) – Flora of<br />

Aotearoa/New Zealand<br />

• CHEM111 – 16T (HAM) – Structure<br />

and Spectroscopy<br />

• ENEL111 – 16T (HAM) – Introduction<br />

to Electronics<br />

• SCIE300 – 16T (HAM) – Science<br />

Communication<br />

S semester (4 January - 19<br />

February 2017)<br />

Arts, humanities, social sciences,<br />

languages and music<br />

• ENVP217 - 17S (NET) -<br />

Environmental Ethics for Planners<br />

• FREN380 - 17S (BLK) - Study Abroad:<br />

Intensive Language Acquisition<br />

• GEOG209 - 17S (HAM) & 17S (NET) -<br />

Contemporary Cultural Geographies<br />

• MUSI100 - 17S (HAM) - Materials of<br />

Music<br />

• MUSI113 - 17S (HAM) & 17S (NET) -<br />

Introduction to Songwriting<br />

• PHIL204 - 17S (NET) - Language and<br />

Communication<br />

• PHIL217 - 17S (NET) - Environmental<br />

Ethics<br />

• POLS202 - 17S (HAM) - Surveillance<br />

and Accountability: A History of New<br />

Zealand’s Security and Intelligence<br />

Agencies from 1845 to the Present<br />

• POLS300 - 17S (HAM) - War and<br />

Religion<br />

• REOM101-17S (HAM) –<br />

Conversational Māori for Absolute<br />

Beginners<br />

• REOM314-17C (HAM) – Te Reo Māori:<br />

Advanced<br />

• SSRP202 - 17S (NET) - The Practice of<br />

Social Science Research<br />

Business<br />

• ACCT102 - 17S (HAM) - Introductory<br />

Financial Accounting<br />

• ACCT202 - 17S (HAM) - Intermediate<br />

Financial Accounting<br />

• ACCT209 - 17S (HAM) - Accounting<br />

and Managerial Decision Making<br />

• ACCT302-17S (HAM) - Financial<br />

Accounting<br />

• ECON339 / ECON439 - 17S (HAM) -<br />

Urban and Regional Economics<br />

• FINA305 - 17S (NET) - Business<br />

Analysis and Valuation<br />

• FINA312 - 17S (HAM) - Portfolios and<br />

Markets<br />

• FINA313 - 17S (HAM) - Capital Markets<br />

• FINA415 - 17S (HAM) - Computer<br />

Modelling in Finance<br />

• HRMG343 - 17S (HAM) - Business<br />

Research Methods<br />

• HRMG444 - 17S (HAM) -<br />

Organisational Development and<br />

Change<br />

• MCOM330 / MCOM430 - 17S<br />

(HAM) - Professional Speaking and<br />

Speechwriting<br />

• MKTG151 - 17S (HAM) - Introduction<br />

to Marketing<br />

• MKTG209 - 17S (HAM) - Principles of<br />

Marketing<br />

• MSYS121 - 17S (NET) - The World of<br />

Electronic Commerce<br />

• MSYS221 - 17S (NET) -<br />

Entrepreneurial Electronic<br />

Commerce<br />

• STMG222 - 17S (NET) - Net Ready:<br />

Navigating the Competitive<br />

Landscape<br />

• ACCT507 - 17S (HAM) - Accounting,<br />

Sustainability and a Changing<br />

Environment<br />

• ACCT570 - 17S (HAM) - Fundamental<br />

Accounting for Decision Making<br />

• ACCT581 - 17S (NET) - Professional<br />

Development Capstone<br />

• FINA517 - 17S (HAM) - Investments,<br />

Portfolios and Financial Markets<br />

• INMG501 - 17S (NET) - E-Global<br />

Business: Strategic Management and<br />

Marketing<br />

• MNGT504 - 17S (HAM) -<br />

Organisational Behaviour<br />

Computing and mathematical<br />

sciences<br />

• COMP104 - 17S (HAM) - Introduction<br />

to Computer Science 2<br />

• COMP123 - 17S (HAM) - The<br />

Computing Experience<br />

• ENGG184 - 17S (HAM) - Calculus for<br />

Engineers<br />

• COMP221 - 17S (HAM) - Introduction<br />

to 3D Modelling and Animation<br />

• COMP223 - 17S (HAM) - Information<br />

Discovery<br />

• COMP278 - 17S (HAM) - Interactive<br />

Computing<br />

• MATH101 - 17S (HAM) - Introduction<br />

to Calculus<br />

• STAT121 - 17S (HAM) - Introduction<br />

to Statistical Methods<br />

Education<br />

• ALED325 - 17S (BLK) - The Teacher as<br />

Writer<br />

• HDCO320 - 17S (BLK) -<br />

Implementing Inclusive Practices:<br />

Building Individual and Community<br />

Capacity<br />

• ALED515 - 17S (HAM) - Drama as<br />

Pedagogy: The Mantle of the Expert<br />

• DSOE557 - 17S (BLK) - Research<br />

Methods<br />

• HDCO549 - 17S (BLK) - Counselling<br />

and Contexts<br />

• PROF551 - 17S (BTG) - Special<br />

Topic: Challenging Practice through<br />

Dialogue for 21st Century Learners<br />

• TEPS751 - 17S (BLK) - Professional<br />

and Ethical Inquiry 1: The Treaty<br />

of Waitangi in Early Childhood<br />

Education<br />

• TEPS761 - 17S (BLK) & 17S (HAM) -<br />

Professional Practice and Inquiry 1:<br />

Teaching, Learning and the Inclusive<br />

Curriculum<br />

Law<br />

• LAWS417 - 17S (HAM) - Immigration<br />

and Refugee Law<br />

Māori<br />

• REOM101-17S (HAM) –<br />

Conversational Māori for the<br />

Absolute Beginner<br />

• REOM314-17C (HAM) – Te Reo Māori:<br />

Advanced<br />

Applications for our 7 November<br />

intake close soon. Apply now at:<br />

waikato.ac.nz/go/summerschool<br />

Where the world is going<br />

waikato.ac.nz


34<br />

CHILD FOCUS<br />

Quality early childhood<br />

centre to open in the city<br />

11916 30001<br />

Jazz Unlimited<br />

Dance studio rocks!<br />

American Jazz, American Tap, Classical Ballet, Hip<br />

Hop, Contemporary. Ages: 3 years to adult.<br />

We have classes for all ages and abilities. 3 and 4 year<br />

olds can learn ballet, jazz and hip hop. From 5 years<br />

and up, they can learn classical ballet, American Jazz<br />

and Tap, Hip Hop and Contemporary.<br />

We have moved to a brand new, custom-built,<br />

4-studio complex with sprung floors, commercial<br />

air con, ventilation system, wall-length mirrors, &<br />

free parking. We have been in Hamilton for over 25<br />

years. Weekend classes are available. Class sizes are<br />

limited to ensure effective learning. Fees are paid by<br />

the term. You are welcome to visit us at 188 Kent St,<br />

Frankton (Norton Road end).<br />

You are welcome to visit us at<br />

The Dance Centre, 169 London St.<br />

We have 4 studios on site with commercial<br />

air con, sprung floors, and wall-length mirrors.<br />

Learn to dance in a caring, inclusive studio culture.<br />

We have excellent teaching and exam results, and<br />

fabulous Shows. Our syllabi are internationally<br />

recognised, and teaching standards are moderated<br />

by external examiners.<br />

Enrol NOW for Term 2, 2015<br />

We also teach partner dance – Ballroom + Latin, Salsa,<br />

Argentine Tango, Modern Jive, and more.<br />

jazzunlimited@xtra.co.nz or (07) 838 0096<br />

www.jazzunlimited.co.nz<br />

Our dance Show this year is on Saturday 17<br />

December, at Southwell School, 200 Peachgrove<br />

Road. Tickets via the studio or at the venue.<br />

We also have successful competition hip hop crews,<br />

and performance groups for hip hop and American<br />

jazz.<br />

You can still enrol now for some classes. Term<br />

4 started on Monday 10 October. Auditions for<br />

new hip hop crews are on Saturday 29 October.<br />

Enrolments for 2017 are also open.<br />

Preschool fees are $60.00/term (or $50.00 if paid<br />

before term begins). Please contact us for other fees.<br />

We also teach partner dance – Ballroom, Latin, Salsa,<br />

Argentine Tango, Latin Rock.<br />

jazzunlimited@xtra.co.nz | (07) 838 0096 | www.jazzunlimited.co.nz<br />

Curious Cubs are opening their second<br />

early childhood centre in early 2017 in<br />

central Hamilton.<br />

The new location is 150<br />

Tristram Street, which<br />

is tucked down the<br />

driveway behind the New<br />

Save Asian Supermarket.<br />

Children will be in three<br />

age-appropriate classrooms<br />

with a large natural playground<br />

joined, accessed from<br />

the indoor space.<br />

Curious Cubs currently<br />

has a centre in Hillcrest and<br />

is privately owned and operated.<br />

The Hillcrest centre<br />

opened in 2013 and has built<br />

a fantastic reputation for providing<br />

quality care and education<br />

for children aged up to<br />

five years.<br />

Centre owner Jenni Potter<br />

is excited to be opening a new<br />

centre in central Hamilton.<br />

“At Curious Cubs we strive to<br />

provide high quality care and<br />

education for all children at<br />

our centre. The environment<br />

is stimulating and provokes<br />

children to investigate nurturing<br />

their natural curiosity. All<br />

of our teachers are qualified<br />

ECE teachers or in training<br />

and we all are committed to<br />

working together to meet the<br />

needs of the children.”<br />

Jenni is an experienced<br />

ECE practitioner and has<br />

high expectations for her<br />

teachers which is reflected<br />

in the quality of teaching and<br />

learning taking place.<br />

Parents have made the<br />

following comments recently<br />

about the facility: “Curious<br />

Cubs isn’t just a day care<br />

facility, it is a family. Jenni<br />

and her team care unconditionally<br />

for each and every<br />

child. Each child is a little<br />

person not a number. My<br />

three-year-old has been there<br />

for more than two years now<br />

and my five-month-old little<br />

boy is due to start and I<br />

love knowing they are in such<br />

capable hands.”<br />

“Curious Cubs provides<br />

my daughter with a beautiful<br />

learning environment and<br />

professional teachers. She<br />

has grown into a competent<br />

and capable learner.”<br />

Curious Cubs Hillcrest’s<br />

popularity is bound to be replicated<br />

at the new city centre<br />

with the same levels of qualified<br />

teaching professionals<br />

educating the children. The<br />

building is currently under<br />

renovation and Jenni has<br />

been influential in the design<br />

and quality of the environment<br />

to ensure the same level<br />

of education is able to be<br />

provided.<br />

For more information visit<br />

www.curiouscubs.co.nz or<br />

phone 07 839 4130<br />

Strengthen<br />

your<br />

child’s<br />

29 Kindergartens, 6 Early Education<br />

Centres, and now Homebased Education<br />

through-out the Waikato<br />

20 ECE<br />

Hours<br />

Education<br />

Unique<br />

Programmes<br />

Cool 4<br />

School<br />

Programme<br />

More<br />

Hours!<br />

More<br />

Days!<br />

Want to know more?<br />

www.kindergarten.org.nz<br />

0800 CHILDREN (244 537)<br />

Waikato Kindergarten Association<br />

Stimulating<br />

Environments<br />

LOCATION<br />

CENTRAL OPENING CITY EARLY 2017<br />

OPENING EARLY 2017<br />

Founders<br />

Theatre<br />

Founders<br />

Theatre<br />

Seddon Road<br />

Norton Road<br />

Locally owned and operated<br />

Licensed for 80 children in three rooms<br />

High-quality ratios with qualifi ed teachers<br />

Nutritious meals provided<br />

Transport<br />

Centre Place<br />

Centre<br />

New Save<br />

Seddon Park<br />

Licensed for 80 children in three rooms<br />

Asian Fresh<br />

Supermarket<br />

The Warehouse<br />

Tristram Street<br />

London Street<br />

Register your interest online<br />

at curiouscubs.co.nz<br />

facebook.com/curiouscubscity<br />

email jenni@curiouscubs.co.nz<br />

or phone 07 839 4130<br />

OUR NEW LOCATION<br />

Bryce Street<br />

Barton Street<br />

Locally owned and operated<br />

Anglesea Street<br />

High-quality ratios with qualifi ed teachers<br />

Kmart<br />

Nutritious meals provided<br />

Curious Cubs City Early Learning Centre: 150 Tristram Street, Hamilton Central, Hamilton<br />

Located up the driveway behind New Save Asian Fresh Supermarket.<br />

London Street<br />

Register your interest online<br />

at curiouscubs.co.nz<br />

facebook.com/curiouscubscity<br />

Ward Street<br />

Barton Street<br />

Victoria Street


CHILD FOCUS<br />

WAIKATO BUSINESS NEWS October/November 2016 35<br />

Schools encouraged<br />

to promote active<br />

lifestyles<br />

Waikato schools are among those invited to participate in the AIA<br />

Healthy Kids Challenge which uses leading New Zealand athletes<br />

to inspire, motivate and educate primary school children and their<br />

parents to lead healthier lives.<br />

International rugby winger<br />

Cory Jane is getting<br />

behind the Challenge,<br />

launched by AIA Insurance<br />

New Zealand. The five-week<br />

programme aims to inspire<br />

15,000 primary school children<br />

to be active and eat well<br />

– all while having fun and<br />

learning.<br />

As part of the programme,<br />

each child receives a free pedometer<br />

to count the number<br />

of steps they take every day;<br />

each child also gets to create<br />

their own unique avatar. The<br />

programme records the daily<br />

average steps of each class,<br />

giving them the opportunity<br />

to win prizes, including AIA<br />

sports grants and Huawei tablets<br />

for their school.<br />

The children’s journey will<br />

be captured in a virtual online<br />

world showing the progress<br />

of their avatars as they work<br />

together to unlock new destinations.<br />

As children complete<br />

each leg, they’re shown<br />

an animated video of their<br />

avatar exploring each new<br />

place with Cory and other<br />

NZ sporting stars. They learn<br />

about the history and culture<br />

of the countries they ‘visit’,<br />

and get health tips along the<br />

way around.<br />

“Learning about the benefits<br />

of exercise and a healthy<br />

diet, and being supported to<br />

achieve this, will set children<br />

on the right path. I’m excited<br />

to lend my support to this programme<br />

which aims to seed<br />

these important messages at<br />

an early age,” says Cory.<br />

The children’s journey will<br />

be captured in a virtual online<br />

world showing the progress<br />

of their avatars as they work<br />

together to unlock new destinations.”<br />

“The AIA Healthy Kids<br />

Challenge rolls exercise and<br />

education into one fun programme;<br />

it’s a great way to<br />

motivate kids. Wearing a pedometer<br />

will give them another<br />

reason to get moving and rack<br />

up some clicks.”<br />

Parents can become<br />

involved too by getting active<br />

with their kids, says Cory,<br />

father to four young children.<br />

Parents are encouraged to<br />

use the website or download<br />

the challenge app and track<br />

their own steps and get active<br />

as a family. The more parents<br />

involved with each participating<br />

class, the more chances<br />

the class has to win great<br />

prizes. And parents can also<br />

win prizes as well.<br />

“We want to encourage<br />

Kiwi primary school kids and<br />

their families to improve their<br />

general health and wellness,”<br />

says AIA New Zealand head<br />

of marketing and communications,<br />

David Savidan.<br />

“The AIA Healthy Kids<br />

Challenge harnesses digital<br />

technology, which is often<br />

seen as a barrier to a healthy<br />

lifestyle.”<br />

AIA’s recent Healthy<br />

Living Index concluded that<br />

unless there is a concerted<br />

effort by parents and schools<br />

to promote exercise and<br />

restrict screen time, there will<br />

be significant challenges to<br />

the younger generation leading<br />

healthier lives.<br />

“The AIA Healthy Kids<br />

Challenge is part of our aim<br />

to improve health outcomes<br />

for every Kiwi, and what better<br />

place to start than with our<br />

kids,” says Mr Savidan.<br />

The AIA Healthy Kids<br />

Challenge is based on a programme<br />

piloted in Australia,<br />

where teachers noted that participating<br />

students were more<br />

motivated to be physically<br />

active while the programme<br />

was underway.<br />

Registrations for the AIA<br />

Healthy Kids Challenge are<br />

now open, but places are limited.<br />

The programme began in<br />

late October.<br />

MUSIC, DRAMA & ART<br />

FOR ALL AGES<br />

• On Site Classes, Workshops & Holiday Programmes<br />

• On the Road Preschool Music Programme<br />

• Homeschool Programme on Fridays - including Drama & a Musical for Term 3<br />

• Book an event with us<br />

KEY POINTS<br />

ENROL NOW FOR<br />

TERM 4 CLASSES<br />

Registrations for the free AIA Healthy Kids Challenge are open at<br />

www.healthykids.kiwi<br />

Entries are limited to the first 15,000 primary school students and<br />

each student receives a free pedometer, and can create their own<br />

individual avatar<br />

Parents can enter too, monitoring their activity with their smart phone<br />

via the AIA Healthy Kids Challenge App and logging activity online<br />

Sporting and equipment grants and 50 Huawei Tablets to be won.<br />

Free Trial lesson available!<br />

Booking Essential<br />

CONTACT US<br />

VISIT US<br />

07 444 5047<br />

admin@exciteacademy.com<br />

facebook/exciteacademy<br />

www.exciteacademy.co.nz<br />

29 Gilchrist Street, Avalon<br />

Hamilton 3288<br />

80057<br />

Where independence is nurtured<br />

“The greatest gifts we can give our children are the roots<br />

of responsibility and the wings of independence”<br />

Babies - 6 years<br />

20 free ECE hours for over threes<br />

7am - 6pm Monday to Friday<br />

Visitors welcome - please phone for an appointment 07 855 2696 info@fcm.nz www.facebook.com/fcm.nz<br />

Come and feel the difference that is Fountain City Montessori 2D Brooklyn Road, Claudelands, Hamilton 3214 www.fcm.nz<br />

30115


36 WAIKATO BUSINESS NEWS October/November 2016<br />

FROM THE GROUND UP<br />

Gold Award Winning Master Builders for 20 years<br />

Your Design and Build Specialists<br />

Urban<br />

Rural<br />

Coastal<br />

If you are wanting to build with experts in building beautiful homes then look no<br />

further... Choose from our extensive range of designer plans or opt for our full design<br />

and build service. Contact us today for a free consultation.<br />

Contact:<br />

Concept home:<br />

Paul Kingsbeer on 027 443 9136<br />

or paul@kbuilt.co.nz<br />

19 Durham Heights, Flagstaff, Hamilton<br />

Open for viewing by appointment<br />

From concept to reality – full design and build specialists<br />

Kingsbeer Construction Ltd<br />

5 Karewa Place Te Rapa<br />

phone 07 8466442 or mobile 0274 439 136<br />

email paulk@steelshedsystems.co.nz<br />

www.steelshedsystems.co.nz


FROM THE GROUND UP<br />

WAIKATO BUSINESS NEWS October/November 2016 37<br />

Redi-Rock – your complete wall solution<br />

Redi-Rock is the latest aesthetically-pleasing and cost-effective<br />

engineered solution to retaining and freestanding walls in the<br />

country.<br />

This internationally<br />

designed and manufactured<br />

product is<br />

now being locally made by<br />

Bowers and Son Ltd, Te<br />

Awamutu.<br />

You can be assured of<br />

nothing but the best products<br />

from the family-owned<br />

and operated 65-year-old<br />

business that prides itself<br />

on customer satisfaction.<br />

Designed in the United<br />

States in 1999, Redi-Rock<br />

is being used by engineers,<br />

developers, installers and<br />

homeowners around the<br />

world to create eye-catching<br />

walls that are quick and<br />

easy to install.<br />

Combining the look of<br />

natural stone with the engineered<br />

durability of a precast<br />

concrete system, Redi-<br />

Rock takes on the heaviest<br />

of loads using large mass<br />

concrete blocks stacked up<br />

like Lego bricks to create<br />

strong, great-looking walls.<br />

The weight of the block<br />

helps offset the weight<br />

of the soil behind. They<br />

can also be mechanically<br />

strengthened for heavier<br />

loadings.<br />

Used in large-scale projects<br />

internationally, developers<br />

utilise Redi-Rock<br />

retaining walls to maximise<br />

usable land. An ideal solution<br />

for levelling lots, Redi-<br />

Rock walls can be designed<br />

as support for buildings and<br />

make additional space for<br />

parking lots.<br />

Redi-Rock is also suitable<br />

for roading projects<br />

with uses including bridge<br />

abutments, walls, Gabion<br />

baskets replacements and<br />

have been used internationally<br />

as sea and river walls to<br />

combat erosion.<br />

Redi-Rock retaining walls<br />

are also perfect for any project<br />

you have in mind for<br />

your home such as creating<br />

a bigger backyard for<br />

your swimming pool or<br />

child’s playground. Redi-<br />

Rock accessories help finish<br />

off the look of your project<br />

with free-standing walls, columns,<br />

steps and caps that<br />

co-ordinate perfectly with<br />

your retaining.<br />

Redi-Rock products, provide<br />

a coordinated look to<br />

your landscaping and locally<br />

come in three awesome<br />

textures to match any aesthetic<br />

you need. The textures<br />

available - Limestone,<br />

Ledgestone or the new<br />

Smooth Texture face all can<br />

be coloured to match your<br />

landscape design.<br />

Not only does it look good,<br />

it’s a quick to install and<br />

a cost-effective solution to<br />

the traditional retaining and<br />

freestanding walls. Designed<br />

to stand the test of time,<br />

Redi-Rock creates natural<br />

texture and colour that can<br />

www.cleanacurtains.co.nz<br />

blend into any environment.<br />

These mass blocks are<br />

large enough to give stability<br />

but small enough to be handled<br />

by smaller equipment<br />

with excavators as small as<br />

4.0 tonne capable of doing<br />

the job.<br />

Bowers and Son also<br />

manufactures Duracrete concrete<br />

water storage tanks<br />

for reliable and convenient<br />

water storage. They provide<br />

high strength for both buried<br />

or partially buried applications,<br />

uses are varied but<br />

include, agriculture, horticulture,<br />

sewerage, industrial<br />

and domestic water.<br />

LOCALLY OWNED AND OPERATED<br />

SPECIALIST IN CURTAIN CLEANING & MILDEW REMOVAL<br />

PICK-UP & DELIVERY SERVICES<br />

30018<br />

Bowers & Son Ltd is a Te Awamutu family owned business<br />

proud to be servicing the greater Waikato region for<br />

over 70 years.<br />

REDI-ROCK WALLS, DURACRETE TANKS, READY MIXED CONCRETE, PRECAST PRODUCTS<br />

Alexandra St<br />

Raeburne St<br />

1852 Alexandra St<br />

Paterangi Rd<br />

A fully integrated manufacture from raw material<br />

usage to final product delivery to your site.<br />

Specialising in Ready Mixed Precast Products for<br />

industrial, agricultural, horticultural and residential<br />

applications.<br />

For all enquiries, Please contact our friendly team.<br />

1852 Alexandra Street, Te Awamutu | 0800 871 5209<br />

64 Otewa Road, Otorohanga<br />

sales@bowersconcrete.co.nz<br />

www.bowersconcrete.co.nz<br />

30414


38 WAIKATO BUSINESS NEWS October/November 2016<br />

FROM THE GROUND UP<br />

Land development – It’s all<br />

about doing the right stuff in<br />

the right order<br />

J5117A<br />

FROM THE GROUND UP<br />

RESIDENTIAL AND<br />

COMMERCIAL DESIGN<br />

AND BUILD FEATURE<br />

BOOK YOUR SPOT IN<br />

OUR JANUARY ISSUE<br />

For more information contact the team today<br />

at info@wbn.co.nz or 07 838 1333<br />

Why does land development appear so<br />

difficult to some and not others, and why<br />

do some people finish up the process<br />

frustrated and others quite positive about<br />

the experience?<br />

There are probably<br />

multiple answers and<br />

views on these questions,<br />

but in our experience<br />

the common factor is a wellplanned<br />

process with the right<br />

work being undertaken by the<br />

right people in the right order.<br />

Just like any other commercial<br />

process or personal<br />

adventure, like planning<br />

a trip overseas, it’s a matter<br />

of appreciating you may be<br />

entering the unknown, and<br />

acknowledging that there is<br />

probably a need to investigate<br />

and better understand this<br />

foreign territory. The worst<br />

thing you can do is assume<br />

it’s straightforward, or naively<br />

think it should be.<br />

Various service providers<br />

and technical experts all have<br />

a valuable role to play in land<br />

development, but a project<br />

needs to be run strategically,<br />

and the right people need to<br />

undertake the right work in<br />

the right order. Co-ordinating<br />

these people and keeping<br />

everything running smoothly<br />

is the role of your land devel-<br />

opment consultant.<br />

When it comes to any type<br />

of land development, Cheal<br />

offers a one stop shop that<br />

will help you successfully<br />

complete your project.<br />

Our planners will help you<br />

through the requirements of<br />

the Resource Management<br />

Act and obtain any resource<br />

consents required. Our<br />

engineers will design and<br />

oversee the construction of<br />

any infrastructure needed to<br />

complete your development.<br />

This includes geotechnical<br />

engineering to determine<br />

soil conditions through<br />

to traffic engineering for<br />

your access requirements,<br />

civil engineering for all<br />

your services and structural<br />

engineering for your<br />

buildings. Our surveyors<br />

offer services ranging from<br />

a topographic survey of your<br />

property so that an architect<br />

can design buildings or<br />

alterations, subdividing a<br />

property into two lots through<br />

to large scale residential and<br />

commercial developments<br />

creating hundreds of new lots.<br />

Cheal are market leaders<br />

in the field of 3D Laser<br />

Scanning and Modelling.<br />

This cutting edge technology<br />

allows you to accurately<br />

model any assets and infrastructure.<br />

No matter what<br />

industry you are in, when<br />

you need to measure complex<br />

shapes the cost of making a<br />

mistake is high. Using 3D<br />

scanning technologies minimises<br />

the chances of this<br />

occurring.<br />

If you are considering any<br />

type of land development and<br />

want to work with a team that<br />

will put your interest first,<br />

give our Hamilton regional<br />

manager Anthony Moss a<br />

call.


WAIKATO BUSINESS NEWS October/November 2016<br />

39<br />

THINKING OF<br />

BUILDING(S)?<br />

PAUA enjoys a busy first year<br />

PAUA – Procuta Associates Urban and<br />

Architecture – has had a productive year<br />

since its name change from Antanas<br />

Procuta Architects.<br />

PAUA’s projects have<br />

included delivering on<br />

Hamilton’s Ferrybank<br />

Development Plan, the restoration<br />

of the historic St Mary’s<br />

Chapel in Hamilton East, the<br />

completion of the Student<br />

Services Centre at Hamilton<br />

Boys’ High School, and the<br />

handover of the Stage 2 redevelopment<br />

of Embassy Park,<br />

celebrating the city’s link to the<br />

Rocky Horror Show’s Richard<br />

O’Brien.<br />

Hamilton City’s Ferrybank<br />

Development plan is one of the<br />

many place-changing urban and<br />

renovation initiatives on the<br />

table or in play, shaping the city<br />

centre’s future. The Ferrybank<br />

plan connects the activity of<br />

Victoria Street – through pathways<br />

and playgrounds, and<br />

alongside proposed inner-<br />

city apartments - down to the<br />

Waikato River promenade,<br />

cycleway, watersports clubs<br />

and a proposed Waikato River<br />

Centre. The Development Plan<br />

creates a blueprint for developers,<br />

sports clubs and council<br />

to coherently and progressively<br />

renovate existing, and construct<br />

new facilities within an agreed<br />

framework.<br />

Around a decade ago, PAUA<br />

- as Antanas Procuta Architects<br />

- designed the concept for the<br />

Cathedral of the Blessed Virgin<br />

Mary remodelling. Following<br />

on from this, PAUA was commissioned<br />

to assist in the restoration<br />

and strengthening of the<br />

Chapel of St Mary’s Convent<br />

on Clyde Street. The 1926 traditional<br />

chapel provides an intimate<br />

space for smaller services,<br />

and architects Geoff Lentz and<br />

Antanas Procuta with the engineers<br />

and contractors crafted<br />

repair and new work to tie in<br />

with the original architecture.<br />

And just recently at a nighttime<br />

glowing session, former<br />

Mayor Julie Hardaker and<br />

Rocky Horror creator Richard<br />

O’Brien together opened the<br />

Embassy Park re-imaging. Over<br />

three years the project pulled<br />

together the creativity and contributions<br />

of many, including<br />

metal-sculptor Marti Wong,<br />

muralists Jeremy Shirley and<br />

Paul Bradley, electronics devisor<br />

Greg Locke, lighting designer<br />

Aaron Chesham, PAUA’s Jess<br />

Clarkin, and a significant number<br />

of trades and sponsors such<br />

as the Brian Perry Charitable<br />

Trust, WEL Trust, HCC Parks<br />

and Open Spaces, and Foster<br />

Maintain.<br />

PAUA has pride in providing<br />

a cohesive vision, creativity<br />

based on thorough research,<br />

analysis and constructional<br />

knowledge, and implementation<br />

through continuing collaboration<br />

and teamwork.<br />

Talk to the experts in intergating your<br />

needs and aspirations.<br />

pauaarchitects.co.nz<br />

3 Anzac Parade<br />

P O Box 501<br />

Hamilton 3240<br />

t +64 7 839 6521


40 WAIKATO BUSINESS NEWS October/November 2016<br />

Come on New Zealand - get your act together!<br />

In 1882 a boatload of frozen meat left<br />

New Zealand and arrived in London three<br />

months later in excellent condition.<br />

Argentina and<br />

Australia had<br />

shipped meat before<br />

with limited success, but<br />

the game-changer was the<br />

combination of Kiwi meatcare<br />

smarts and the innovative<br />

step of refrigerating the<br />

entire ship’s hold.<br />

The frozen meat tale is<br />

a classic illustration of the<br />

New Zealand innovation<br />

story. It demonstrated the<br />

Lookout Waikato...the bugs are coming!<br />

• Kills flying and crawling insects<br />

• Used in hundreds of homes and<br />

business throughout New Zealand<br />

• Servicing options available<br />

• Proudly NZ owned and operated<br />

• Range of dispensers for all types<br />

of use<br />

country’s capacity for innovation<br />

and how technology<br />

can make us competitive<br />

despite our geographical isolation.<br />

But we flunked the<br />

intellectual property test in<br />

not owning and controlling<br />

the IP and protecting the<br />

methodology. Very soon,<br />

foreign meat producers had<br />

copied it and were competing<br />

against us, without paying<br />

for the privilege.<br />

Phone your local agent on 0800 75 75 78<br />

or visit www.ecomistsystems.com<br />

The statistics tell us that<br />

New Zealand is an innovative<br />

country, but that we<br />

have a dismal record by<br />

OECD standards for successfully<br />

commercialising<br />

our innovations. And we<br />

have an over-reliance, now<br />

well documented, on marketing<br />

commodity products.<br />

In 2014, we exported around<br />

$11,000 in goods per person<br />

in this country; Singapore by<br />

contrast exported 10 times<br />

that amount per person, principally<br />

because only one of<br />

their top 10 export items is a<br />

commodity.<br />

New Zealand business has<br />

Keep them away with an<br />

automatic Ecomist Dispenser<br />

using Natural Pyrethrins<br />

70054<br />

to up its game in this area.<br />

We’re far from our markets<br />

so the ideal product for us is<br />

one that can be sold, licensed<br />

and delivered electronically.<br />

Prosperity from innovation<br />

is also greatest when<br />

the innovation is owned<br />

and controlled by strong IP<br />

rights in all relevant export<br />

markets; not surprisingly the<br />

biggest and most profitable<br />

businesses in the world are<br />

IP-rich and own huge IP<br />

assets. Developing innovation<br />

that the world wants,<br />

and licensing, joint venturing<br />

or selling the rights overseas<br />

is the modern equivalent<br />

of refrigerated shipping.<br />

Distance from market is no<br />

longer an issue.<br />

Successful commercialisation<br />

and the necessary<br />

investment it requires is difficult<br />

in New Zealand where<br />

successes are both uncommon<br />

and often go unnoticed,<br />

and where the market is small<br />

and geographically isolated.<br />

Market forces won’t change<br />

this situation because of the<br />

risk profile. New Zealand’s<br />

R&D expenditure is around<br />

1.26 percent of GDP – half<br />

the average of the OECD<br />

IP MATTERS<br />

> BY CERI WELLS<br />

Ceri Wells is a founding partner of national intellectual property<br />

law experts James & Wells; ceri@jaws.co.nz – www.jaws.co.nz<br />

where we rank 31st. To up<br />

our game we have to provide<br />

greater support for research<br />

and development – and support<br />

the resulting innovation.<br />

Our government has to<br />

lead on this. Facing a similar<br />

issue in the 1990s, the<br />

Israeli Government decided<br />

to jump-start science-based<br />

industries by providing<br />

financial support for commercial<br />

R&D; Israel now has<br />

the highest gross expenditure<br />

on R&D in the world, the<br />

largest number of companies<br />

listed on the NASDAQ outside<br />

of North America, and<br />

the highest level of venture<br />

capital as a share of GDP.<br />

High-tech industries in<br />

Israel now represent almost<br />

50 percent of Israel’s total<br />

industrial exports today.<br />

Australia provides tax<br />

deductibility for R&D. In<br />

the United Kingdom, the<br />

profits on products covered<br />

by a patent are taxed at a<br />

significantly reduced rate<br />

to encourage ownership of<br />

innovation. And in China,<br />

government, regional and<br />

local subsidies can combine<br />

to cover the full costs of<br />

international patenting. By<br />

contrast, New Zealand has<br />

R&D funds but the paperwork<br />

and effort to access<br />

them is often a deterrent to<br />

the small to medium-sized<br />

businesses that drive innovation<br />

and business in this<br />

country, and they receive no<br />

help to own and control their<br />

commercially valuable ideas<br />

through assistance with<br />

funding IP costs. It appears<br />

we have not learnt from past<br />

mistakes and are determined<br />

to stay a low wage commodity-focussed<br />

economy.<br />

Food for thought.<br />

Ceri Wells is a founding<br />

partner of national intellectual<br />

property law experts<br />

James & Wells. To hear<br />

more on how to fire up New<br />

Zealand’s innovation economy,<br />

join Ceri and a host<br />

of leading Kiwi innovators<br />

at the nationwide ‘Turning<br />

Innovation into Gold’ seminar<br />

series beginning in<br />

Christchurch on November<br />

4 and coming to Hamilton<br />

on November 16. Details at<br />

jaws.co.nz<br />

70129


WAIKATO BUSINESS NEWS October/November 2016 41<br />

New Windy Ridge owners Tracey and Wayne Mooney.<br />

Windy Ridge<br />

a great venue for any event<br />

Overlooking the majesty of Mount Pirongia, Windy Ridge is the<br />

ideal setting for your perfect wedding, ideal conference, corporate<br />

event, team building, board meeting, company breakfast, lunch<br />

and dinner, workshop or end-of-year function.<br />

New owners Tracey and<br />

Wayne Mooney took<br />

over Windy Ridge in<br />

April and Tracey’s vast business-to-business<br />

experience<br />

will add value to managing corporate<br />

events, workshops and<br />

conferences.<br />

“Our focus is on putting our<br />

customers first,” Tracey says.<br />

“We aim to exceed their<br />

expectations.”<br />

Busy parents to twoyear-old<br />

Olive and new born<br />

Thomas, the pair work well as<br />

a team with Wayne, a musician,<br />

tackling all the maintenance<br />

requirements and Tracey fronting<br />

the business.<br />

Previously the owner<br />

of a Vodafone franchise in<br />

Hamilton, Tracey understands<br />

the needs of corporate clients<br />

and is putting her experience<br />

to full use in organising that<br />

unique conference, fun team<br />

building or training event for<br />

your business – no matter how<br />

big or small.<br />

Guaranteed to impress corporate<br />

clients or a great way<br />

treat the staff at the Xmas function,<br />

Windy Ridge is the ideal<br />

location for corporate events.<br />

Offering two stylish rooms<br />

that can be combined to cater<br />

for up to 350 people for nibbles<br />

and mingling or 250 seated, and<br />

both have full bar service.<br />

Premier venue The Secret<br />

Garden features that desirable<br />

indoor/outdoor flow into a private<br />

garden with well-established<br />

trees, herbaceous borders,<br />

herb garden, pond and<br />

water feature.<br />

With the warmer weather<br />

approaching it is the ideal location<br />

for those spring and summer<br />

events and parties.<br />

The Cellar provides a more<br />

intimate setting for smaller<br />

functions with seating for 80<br />

people or 110 for drinks and<br />

canapes.<br />

Both rooms can be utilised<br />

in a myriad of ways to suit<br />

your conference, staff training<br />

or team building event.<br />

From Mystery Murder<br />

and Faulty Towers to Casino<br />

nights and Hypnotist shows,<br />

there are plenty of party options<br />

to choose from or talk to the<br />

Windy Ridge staff about planning<br />

your dream event.<br />

Windy Ridge and Waikato<br />

River Explorer have recently<br />

teamed up to offer cruise and<br />

dinner packages.<br />

Jump on at Hamilton<br />

Gardens, cruise up the river to<br />

Mystery Creek and the Waikato<br />

River Explorer will drive you<br />

to Windy Ridge for your event.<br />

With 45 years’ combined<br />

experience, the Windy Ridge<br />

team have the acumen to cater<br />

for any event.<br />

From fine dining to nibbles<br />

and everything in between, the<br />

kitchen can cater for breakfast,<br />

lunch and evening dining.<br />

Conveniently located in<br />

Ohaupo, just 10 minutes from<br />

Hamilton and Cambridge, five<br />

minutes from Mystery Creek<br />

and Hamilton airport, there is<br />

plenty of free parking and a<br />

variety of transport options can<br />

be arranged.<br />

Windy Ridge is open 7 days a<br />

week for all bookings, viewing<br />

is by appointment only - call<br />

07 823 6951 to plan your next<br />

event.<br />

Sandy Turner bows out<br />

Property Management with Vision<br />

“Vision without action is merely a dream, Vision with action can change the world”<br />

Sandy Turner was farewelled<br />

by members<br />

of Hamilton Central<br />

Business Association at a<br />

function in October. Sandy<br />

left the organisation after five<br />

year as the association’s general<br />

manager and was given<br />

a fond send off from members.<br />

Key projects Sandy<br />

was involved with during<br />

her tenure include driving<br />

the Central City Safety Plan,<br />

People’s Project, Embassy<br />

Park redevelopment project<br />

HBCA digital project and<br />

the organisation’s business<br />

awards.<br />

Sandy Turner is farewelled.<br />

Begging campaign<br />

launched for central city<br />

This statement has been the basis of<br />

our Finda Home NZ business and is<br />

supported by our exceptional proven<br />

business model, aided by our loyal Landlords<br />

and Tenants both in Cambridge and now<br />

Hamilton.<br />

Finda Home NZ has expanded this<br />

business model into Hamilton through Rae,<br />

our experienced Corporate Property Manager.<br />

Rae is currently growing the Hamilton<br />

Portfolio and specializing in the North<br />

Hamilton area.<br />

Kate, our Finda Home Office Manager,<br />

is continuing to grow and manage our<br />

Cambridge Branch. Kate and our team’s<br />

customers service, professionalism and<br />

Property Management knowledge helps<br />

make Finda Home NZ the successful<br />

company it is today.<br />

Trish, our very experienced office<br />

administrator covers all administration and<br />

financial aspects of Finda Home NZ including<br />

our Real Estate arm of Finda Home’s<br />

business... Trish is a very busy person.<br />

Carol, our Principle is concentrating on<br />

supporting both Kate and Rae with our Finda<br />

Home NZ Property Management Portfolios,<br />

complimented by being able to offer a Real<br />

Estate sales service to our Landlords.<br />

The majority of our Real Estate sales<br />

have enabled the Tenant to stay on. Through<br />

our proven business model we have enabled<br />

rental property owners to become relaxed<br />

Investors by bringing Landlords the best<br />

possible mix of tenant security, efficient<br />

maintenance and financial reward....... all tax<br />

deductable.<br />

Finda Home NZ offer numerous other<br />

Property Management services - Casual<br />

Tenancy Services, Property Management<br />

Consultations, Property Management Law,<br />

Casual Inspections - just to name a few.<br />

So call our team at Finda Home NZ for<br />

more information phone 07 827 9282.<br />

“Your Help May Harm”<br />

campaign, which is<br />

an initiative under the<br />

Central City Safety Plan,<br />

was launched in October by<br />

Hamilton Central Business<br />

Association(HBCA), supported<br />

by City Safe.<br />

The campaign is aimed at<br />

educating the public about the<br />

challenges with giving money<br />

and the best ways to support<br />

people to get the appropriate<br />

help.<br />

The campaign responds to<br />

feedback from recent central<br />

city surveys and from HCBA<br />

members about begging in<br />

public spaces. Begging has<br />

been highlighted as an issue<br />

that effects people’s perception<br />

of safety in the city.<br />

Research locally and internationally<br />

shows the majority<br />

of people who are begging in<br />

public spaces use the donations<br />

to support serious addictions.<br />

People feeling intimidated<br />

and uncomfortable were comments<br />

highlighted in a recent<br />

public survey and business<br />

owners and operators feel<br />

frustrated when customers<br />

are being harassed for money<br />

whilst visiting their premises,<br />

says outgoing Hamilton<br />

Central Business Association<br />

general manger Sandy Turner.<br />

“This is not about denying<br />

support for people who<br />

find themselves in hardship,<br />

in fact it is about supporting<br />

these people to get the correct<br />

help,” she Ms Turner.<br />

“We are very lucky in<br />

Hamilton to have amazing<br />

assistance available to people<br />

living in hardship. There is a<br />

range of social service agencies<br />

including faith based,<br />

non -government and government<br />

providing support and<br />

service.<br />

The campaign includes<br />

posters and information<br />

which will be distributed<br />

around the central city and<br />

will be rolled out city wide<br />

over the next few months.<br />

CAROL MCELDOWNEY<br />

AREINZ<br />

carol@findahomenz.co.nz<br />

027 4771 668<br />

KATE LAURIE<br />

kate@findahomenz.co.nz<br />

027 9720 130<br />

RAE GUARD<br />

rae@findahomenz.co.nz<br />

027 286 3876<br />

TRISH GRANTHAM<br />

office@findahomenz.co.nz<br />

07 827 9282<br />

Finda a Home NZ<br />

22B Duke Street, Cambridge 3450<br />

www.findahomenz.co.nz<br />

30007


42 WAIKATO BUSINESS NEWS October/November 2016<br />

Students’ big ideas for<br />

Kiwi fashion company<br />

The fashion industry is highly competitive,<br />

with rapidly evolving fashion trends and<br />

technologies.<br />

In Waikato Management<br />

School’s 41st Case<br />

Competition, students<br />

locked horns in a fierce battle<br />

to develop the best growth<br />

strategy for Annah Stretton,<br />

founder of one of the New<br />

Zealand’s most successful<br />

Publisher<br />

Alan Neben<br />

Ph: (07) 838 1333<br />

Mob: 021 733 536<br />

Email: alan@wbn.co.nz<br />

Sales director<br />

Deidre Morris<br />

Ph: (07) 838 1333<br />

Mob: 027 228 8442<br />

Email: deidre@wbn.co.nz<br />

Editor<br />

Geoff Taylor<br />

Ph: (07) 838 1333<br />

Mob: 022 694 1595<br />

Email: geoff@wbn.co.nz<br />

Production Manager<br />

Tania Hogg<br />

Ph: (07) 838 1333<br />

Email: production@wbn.co.nz<br />

ADVERTISING INQUIRIES<br />

Please contact:<br />

Sales Manager<br />

Jody Anderson<br />

Ph: (07) 838 1333<br />

Mob: 027 236 7912<br />

Email: jody@wbn.co.nz<br />

Candra Hansen<br />

Ph: (07) 838 1333<br />

Mob: 027 386 2226<br />

Email: candra@wbn.co.nz<br />

Joanne Poole<br />

Ph: (07) 838 1333<br />

Mob: (021) 507 991<br />

Email: joanne@wbn.co.nz<br />

ELECTRONIC FORWARDING<br />

Editorial:<br />

News releases/Photos/Letters:<br />

geoff@wbn.co.nz<br />

Production:<br />

Copy/Proofs:<br />

production@wbn.co.nz<br />

Subscriptions:<br />

kim@wbn.co.nz<br />

Waikato Business Publications Ltd<br />

specialises in business publishing,<br />

advertising, design and print media<br />

services. Waikato Business News has<br />

a circulation of 11,000, distributed<br />

throughout the Waikato between<br />

Tuakau and Turangi, and to a<br />

subscription base.<br />

WaikatoBusiness<br />

PUBLICATIONS<br />

12 Mill Street, Hamilton PO Box 1425,<br />

Hamilton, 3240. Ph: (07) 838 1333<br />

Fax: (07) 838 2807 | www.wbp.net.nz<br />

fashion companies Stretton<br />

Group.<br />

The students were asked<br />

what the future could look like<br />

for Annah Stretton and her<br />

business, Stretton Clothing.<br />

Some of the questions they<br />

faced were: how could Stretton<br />

Clothing thrive as it moved<br />

forward in an increasingly digital<br />

and global market, and<br />

should the Stretton Foundation<br />

stop at its Reclaim Another<br />

Woman (RAW) initiative<br />

which matches mentors with<br />

women who have been victims<br />

of domestic violence, or look<br />

for other opportunities to help?<br />

In the competition final in<br />

October, four teams of students<br />

were given 10 minutes<br />

to present their recommended<br />

strategies to a large audience,<br />

before facing a grilling from<br />

the judges who asked a few<br />

tricky questions to probe the<br />

finer details of their plans for<br />

Stretton Group.<br />

The panel of judges chose<br />

team PESTE Control as the<br />

winners of the case competition.<br />

The winning team consisted<br />

of Bachelor of Management<br />

Studies students Sam Corban,<br />

Hannah Raos, Emily Welburn<br />

and Alexander Dowie.<br />

Their three-phase strategy<br />

for Stretton Group focused on<br />

a new website that would create<br />

‘the best online shopping<br />

experience in New Zealand’,<br />

including an online personal<br />

styling service; launching<br />

a new ‘Navy’ fashion brand<br />

targeted at time-poor business<br />

women; and holding a glitzy<br />

‘Navy Blues’ annual fashion<br />

show in four cities to raise positive<br />

publicity and money for<br />

the Stretton charitable foundation.<br />

Sam Corban says spending<br />

time with Ms Stretton in<br />

the run-up to the competition<br />

was valuable. “Seeing how<br />

passionate Annah is about her<br />

foundation just captured all of<br />

us, so we ensured the Stretton<br />

Foundation was a key part of<br />

our strategy.”<br />

Ms Stretton says she<br />

enjoyed her experience<br />

working with the students at<br />

Waikato Management School.<br />

“It’s great to work with such<br />

highly engaged people. I hope<br />

all the students have taken<br />

something from this experience<br />

whether it’s the practicality<br />

of problem solving or<br />

identifying new growth opportunities.”<br />

The team has proven that<br />

students don’t necessarily<br />

need a financial background<br />

to develop a feasible growth<br />

strategy, says Emily Welburn.<br />

“As long as you create a plan<br />

Waikato Management School winners Sam Corban (back left), Emily Welburn<br />

(front left), Hannah Raos (front right) and Alexander Dowie (back right).<br />

and stick to it, do the research,<br />

listen to the client and talk to<br />

the people around you for help,<br />

you’ll stand in good stead for<br />

the competition.”<br />

PESTE Control received a<br />

$2500 prize from competition<br />

sponsor PWC.<br />

Some of the top students<br />

from the competition will be<br />

selected for a team to represent<br />

the University of Waikato<br />

at national case competitions,<br />

where they can test themselves<br />

against the best strategic minds<br />

in New Zealand.<br />

This year's judging panel<br />

included Vanya Wallis,<br />

Waikato grad makes his way in London<br />

University of Waikato<br />

graduate Stuart Barrass<br />

is working with some<br />

of Europe’s most innovative<br />

companies. He’s a management<br />

consultant for Ernst &<br />

Young (EY) based at their<br />

global headquarters in London.<br />

The companies Stuart<br />

works for are so high-profile,<br />

he wasn’t allowed to name<br />

them – company policy – but<br />

he did say they were companies<br />

listed on the Financial<br />

Times Stock Exchange 100<br />

Index.<br />

In his role, Stuart helps<br />

clients find ways to use or<br />

adapt to new technologies.<br />

He’s also involved in the EY<br />

Startup Challenge, an initiative<br />

that gives Europe’s latest and<br />

greatest start-ups an opportunity<br />

to test their innovations<br />

on clients.<br />

“I actually learn something<br />

new every day,” says Stuart.<br />

“I have many different roles<br />

and responsibilities and get to<br />

work at the forefront of the<br />

European start-up scene.”<br />

EY's headquarters are in<br />

central London but Stuart<br />

spends most of his time in<br />

Shoreditch, an area in London<br />

commonly referred to as UK's<br />

Silicon Valley.<br />

“London is a fantastic place<br />

to live,” says Stuart. “There’s<br />

always something happening<br />

and events here draw the<br />

world’s best leaders, academics<br />

and entrepreneurs.”<br />

Stuart says the recruitment<br />

process to land his big break<br />

wasn’t easy. He had to go<br />

through several interviews and<br />

assessments in New Zealand<br />

and London.<br />

“Going into the final interview<br />

I expected to be grilled<br />

over the current global economy<br />

and the latest business<br />

trends but that’s not what happened,”<br />

says Stuart.<br />

“It was actually just a good<br />

chat about me and the firm,<br />

and the hour flew by.”<br />

Stuart says his time at university<br />

helped him land this<br />

job.<br />

The former Palmerston<br />

North Boys’ High School student<br />

completed a Bachelor<br />

of Management Studies<br />

with Honours and Graduate<br />

Diploma in Japanese at<br />

Waikato.<br />

During his studies, he went<br />

on a university exchange at<br />

Kansai Gaidai University, to<br />

enhance his Japanese language<br />

skills and learn more about the<br />

culture and society in Japan.<br />

He also won several scholarships<br />

including the Golden<br />

key International Scholarship<br />

and Asia Foundation New<br />

Zealand Japan Scholarship,<br />

and was involved in student<br />

clubs such as Enactus, debating<br />

and the investment club.<br />

“This is where I learned<br />

a lot about public speaking,<br />

fundraising and social enterprise.<br />

In my second year I<br />

was lucky enough to go to the<br />

Enactus World Cup in Kuala<br />

Lumpur, Malaysia,” he says.<br />

His key piece of advice?<br />

“Think far ahead about<br />

where you want to be. Learn<br />

the winner of Waikato<br />

Management School’s first<br />

Case Competition in 1996, and<br />

now client services manager<br />

at Mayston Partners Ltd. The<br />

other judges were Emma Jones,<br />

director at PWC; and Professor<br />

Deborah Willis, acting dean of<br />

Waikato Management School.<br />

Stuart Barrass.<br />

how others made it there and<br />

make plans. It takes a lot of<br />

effort and planning to get your<br />

dream job.”<br />

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WAIKATO BUSINESS NEWS October/November 2016<br />

43<br />

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44 WAIKATO BUSINESS NEWS October/November 2016<br />

WE BEGIN WITH THE END IN MIND

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