Symposium Speakers - Registered Practical Nurses Association of ...

Symposium Speakers - Registered Practical Nurses Association of ...

Symposium Speakers:

David McNeil, RN, BScN, MHA, CHE

President, RNAO

David will recognize December 6 as the National

Day of Remembrance and Action on Violence

Against Women as well as acknowledge the

tragic murder of a nurse within her workplace.

David will facilitate a discussion about lessons

learned by health care organizations and health

provider groups relating to working relationships,

aggression and violence in the workplace. Bill 168:

Preventing Workplace Violence and Workplace

Harassment will also be discussed.

Denise Koster, B.A.A., P.H.Ec

Founder, Director of Koster Consulting & Associates

Denise will facilitate an interactive session tailored

to the needs of health care providers relating to

the differences between interpersonal conflicts

and harassment as well as present information

about workplace “bullies” and “targets” . Denise

is a certified instructor in non-violent crisis

intervention, a conflict management specialist,

and a graduate of the International School of

Investigation and Security Services.

Continental Breakfast and

Lunch Included!

Symposium Objectives:

• Discuss Healthy Work Environments and highlight

the RNAO Best Practice Guideline: Prevention &

Management of Violence in the Workplace

• Identify differences between interpersonal

conflicts & harassment

• Study the profile of workplace bully and

workplace target

• Provide tools to create a violence-free workplace

Symposium Agenda:

8:00 – 8:30

8:30 – 8:45

8:45 – 9:45

9:45 – 10:00

10:00 – 10:30

10:30 – 10:45

10:45- 12:00

12:00 – 1:00

1:00 – 4:00


RNAO Windsor Essex Chapter President

Jennifer Johnston

David McNeil, RN, BScN, MHA, CHE

Ontario Nursing Association

RNAO Best Practice Guideline: Preventing

and Managing Violence in the Workplace

Karen Ellis-Scharfenberg, RN, MBA

Associate Director, RNAO Centre for

Professional Nursing Excellence


Identifying and Preventing Workplace Violence

Denise Koster, B.A.A., P.H.Ec


Identifying and Preventing Workplace Violence

Registration Form (Please complete one registration form per attendee)

Name: _________________________________________________________________________________________

Organization: ____________________________________________________________________________________

Address: ________________________________________________________________________________________

City: ______________________________ Province: ____________________ Postal Code: ___________________

Home Phone: ____________________________________ Work Phone: ___________________________________

Fax: _____________________________________ E-mail: ______________________________________________

RNAO Membership #: _____________________________ Dietary Restrictions: ______________________________


Fee includes a dynamic curriculum of interactive learning activities,

learning materials, lunch and a continental breakfast.

□ RNAO/RPNAO Member □ Non-Member

$130.00 + $16.90 HST = $146.90 $170.00 + $22.10 HST = $192.10


Student Member □ Non-Member Student

$40.00 + $5.20 HST = $45.20 $56.00 + $7.28 HST = $63.28

GST# 107883282

**On-site registrations will not be accepted

** Confirmation of registration will be emailed upon receipt of registration form and payment.

Method of Payment

3 easy ways to register:

1. Fax: 416-599-1926 / 1-888-881-9782 (Attn. Bertha Rodrigues)

2. Mail: RNAO, 158 Pearl Street, Toronto, ON, M5H 1L3 (Attn. Bertha Rodrigues)

3. Online:

Payment must accompany the registration form in order to be processed.

□ Cheque (Payable to RNAO) □ Visa □ MasterCard

□ Paid by employer □ Paid by individual

Card #: __________________________ Expiry Date: __________

Name: _______________________________________________

Signature: ____________________________________________

Does RNAO have your permission to use photos that you may be in?

□ Yes □ No

Financial Assistance:

Funding may be available for Ontario

RNs and RPNs from the Nursing Education

Initiative, which is funded by the Ontario

Ministry of Health and Long-Term Care and

administered through RNAO. For additional

details, contact RNAO at: 1-866-464-4405 or or visit www.

Cancellation Policy:

Cancellations will be accepted up to and

including November 22, 2010 at 4:00 p.m.

EST, less an administration fee of $75.00. No

cancellations will be refunded after this

date, however attendee substitutions are

acceptable at all times. RNAO reserves the

right to cancel or reschedule this event. You

will be notified of changes or cancellation

and refund options. RNAO cannot

compensate you for the cost of unusable

airfare or any other expenses resulting from

cancellation. Ask your travel agent about

cancellation insurance.

Questions? Contact us:

416-599-1925 / 800-268-7199

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