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December 2016 Credit Management magazine

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

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LEGAL MATTERS<br />

ARE YOUR TERMS AND CONDITIONS<br />

OF BUSINESS FIT FOR PURPOSE?<br />

When was the last time that you: reviewed your terms and conditions of business?<br />

or considered the procedure for ensuring that they govern your contracts?<br />

DD + 44 161 604 1642 E craig.chaplin@dwf.law W www.dwf.law/recover<br />

Craig Chaplin<br />

THERE have been numerous recent<br />

changes in the relevant law and the<br />

technology that businesses use to form<br />

contracts. Are you confident that your<br />

terms and procedures still represent best<br />

practice?<br />

The key points for you to consider and take<br />

advice on are:<br />

1. Incorporation<br />

There’s no point having perfectly-drafted terms<br />

and conditions unless they form part of every<br />

contract. DWF can review your methods of<br />

forming contracts and advise on the most<br />

appropriate method of incorporating your terms.<br />

2. Price and payment<br />

There are lots of issues to think about:<br />

Is it useful to make time of payment of the<br />

essence? Should you exclude the customer’s<br />

right of set-off? If so, is there a risk that this<br />

may be unenforceable under UCTA. Should you<br />

rely on the Late Payment of Commercial Debts<br />

(Interest) Act 1998 (LPA) or include a contractual<br />

interest rate? Can you “mix and match” the<br />

LPA provisions and contractual rights?<br />

3. Retention of title (ROT)<br />

Drafting a good ROT clause is about protecting<br />

your business, while not making the clause<br />

unenforceable. For example, do you want to<br />

include an “all monies” clause so that title only<br />

passes when the customer pays for all the<br />

goods that you supply? This risks making the<br />

clause unenforceable if not carefully drafted.<br />

You also need to consider what the customer<br />

does with the goods, e.g. selling them on or<br />

using them to make other goods.<br />

4. Penalty clauses<br />

The Supreme Court recently set out a new<br />

test for when a clause that provides for a<br />

remedy such as interest on late payment is<br />

an unenforceable penalty. You should review<br />

all such clauses to check that they still work<br />

under the new rule and whether they could be<br />

redrafted to offer more protection.<br />

5. Variation clauses<br />

While your terms probably include a provision<br />

that the contract can only be varied in writing,<br />

recent case law has confirmed that this can be<br />

overridden by the parties’ oral agreement or<br />

conduct. Have you trained your team on this<br />

risk?<br />

6. The Modern Slavery Act 2015<br />

Have you heard of this new act? If so, did<br />

you assume that it’s nothing to do with your<br />

business? This is a common misconception<br />

and you should think again. All large<br />

commercial organisations carrying on business<br />

in the UK must publish an annual “transparency<br />

statement” setting out the steps they have<br />

taken in the previous year to ensure that their<br />

business and supply chains are slavery-free.<br />

If caught, you need to update your terms of<br />

purchase to obtain appropriate warranties<br />

from your suppliers. You should also consider<br />

whether to update your terms of sale to give<br />

your customers suitable warranties.<br />

7. Unfair contract terms<br />

Are you aware that the Unfair Contract Terms<br />

Act 1977 doesn’t just apply to clauses where<br />

you attempt to exclude or limit your financial<br />

liability, but also to clauses where you purport<br />

to give yourself the right to evade responsibility<br />

for delivering the goods or services which you<br />

have contracted to supply? This can include<br />

tolerances, get-outs for late delivery, force<br />

majeure, entire agreement clauses, or clauses<br />

that restrict the other party’s ability to exercise<br />

its rights.<br />

8. The Consumer Rights Act 2015 (CRA)<br />

If you contract with consumers, have you<br />

updated your terms and conditions to comply<br />

with the CRA? This has given consumers new<br />

rights and remedies and created a new category<br />

of “digital content” alongside the existing<br />

categories of goods and services.<br />

9. Data protection<br />

In May <strong>2016</strong>, the EU adopted the General Data<br />

Protection Regulation (GDPR), which member<br />

states must comply with by May 2018. Despite<br />

the recent Brexit vote, this is still important<br />

because: (1) it is likely that the UK will still be<br />

an EU member in May 2018; and (2) following<br />

our departure, it is likely that UK data protection<br />

law will mirror EU law so that UK businesses<br />

can continue to trade with EU customers.<br />

Accordingly, you need to update your terms to<br />

comply with the GDPR.<br />

DWF’s Commercial team has extensive<br />

experience of drafting, reviewing and updating<br />

terms and conditions of business. Contact Craig<br />

Chaplin to discuss your requirements: 0161 604<br />

1642 or craig.chaplin@dwf.law. We also offer<br />

fixed price support to help you comply with your<br />

obligations under the Modern Slavery Act 2015.<br />

Please see http://www.dwf.law/news-events/<br />

promotions/<strong>2016</strong>/03/modern-slavery-act-2015/<br />

or email ModernSlaveryEnquries@dwf.law.<br />

<br />

This information is intended as a general discussion<br />

surrounding the topics covered and is for guidance<br />

purposes only. It does not constitute legal advice<br />

and should not be regarded as a substitute for taking<br />

legal advice. DWF is not responsible for any activity<br />

undertaken based on this information.<br />

<br />

Craig Chaplin is a Partner at leading law<br />

firm DWF and Head of the Commercial and<br />

Competition Team. Craig provides advice on all<br />

different types of B2B contracts. His particular<br />

specialisms include information technology,<br />

telecommunications, outsourcing, facilities<br />

management, franchising and intellectual<br />

property licensing. Craig regularly advises<br />

on IT infrastructure projects and complex<br />

relationship agreements as well as high value<br />

brand acquisitions.<br />

AS A CICM MEMBER YOU CAN RECEIVE FREE LEGAL ADVICE FROM DWF<br />

VISIT THE CICM WEBSITE AND CLICK ON THE FREE ADVICE LINE.<br />

24 <strong>December</strong> <strong>2016</strong> www.cicm.com<br />

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