Waikato Business News November/December 2016
Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.
Waikato Business News has for a quarter of a century been the
voice of the region’s business community, a business community
with a very real commitment to innovation and an ethos of
co-operation.
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NOVEMBER/DECEMBER <strong>2016</strong> VOLUME 24: ISSUE 11 WWW.WBN.CO.NZ FACEBOOK.COM/WAIKATOBUSINESSNEWS<br />
THE REGION’S BUSINESS VOICE<br />
HOBBITON<br />
steals the show p3<br />
Westpac <strong>Waikato</strong> <strong>Business</strong><br />
Awards, see coverage p24<br />
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2 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
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Hobbiton steals<br />
the show<br />
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 3<br />
A venture which has enjoyed exponential<br />
growth for five years was rewarded with the<br />
Supreme Award at the Westpac <strong>Waikato</strong><br />
Awards in <strong>November</strong>.<br />
By GEOFF TAYLOR<br />
Hobbiton Movie Set<br />
also won the Deloitte<br />
<strong>Business</strong> Growth Award<br />
and the Chow Hill Marketing<br />
Award at the glitzy event at<br />
Claudelands Event Centre.<br />
In front of more than 600<br />
people, Hobbiton Movie<br />
set chief executive Russell<br />
Alexander made regular visits<br />
to the stage as the Matamata<br />
powerhouse’s incredible year of<br />
awards rolled on.<br />
Hobbiton is a stunning,<br />
well-run business that<br />
is delivering not only<br />
regionally but to the<br />
New Zealand economy<br />
as well."<br />
Russell attributed<br />
Hobbiton’s success to “being as<br />
good as you can”.<br />
“When we’re making a deci-<br />
sion we think ‘how can we do<br />
this better?’ We try to make<br />
long term decisions. Yes we<br />
can do it cheaper but what’s the<br />
right thing to do?”<br />
He thanked his supportive<br />
team and board and said belief<br />
in the product was a key to<br />
Hobbiton’s success.<br />
“If there’s three reasons for<br />
succeeding it’s one, passion,<br />
two, passion and three, passion.<br />
I believe in that.”<br />
Hobbiton’s visitor numbers<br />
have gone from being static at<br />
about 25,000 for 10 years to<br />
doubling to 52,000 in 2011, and<br />
then increasing to 131,000 in<br />
2012, 260,000 in 2013, 364,000<br />
in 2014 and 468,000 in 2015.<br />
This year visitor numbers will<br />
be well over the half a million<br />
mark.<br />
<strong>Waikato</strong> Chamber of<br />
Commerce chief executive<br />
William Durning told the<br />
audience that Hobbiton had<br />
re-directed tourism flows in<br />
New Zealand and catapulted<br />
Matamata into the spotlight.<br />
“Hobbiton has become one<br />
of the must-see destinations<br />
in New Zealand with approximately<br />
one in eight international<br />
tourists visiting Hobbiton<br />
during their trip.<br />
Westpac regional manager Lynn Walker and Hobbiton<br />
Movie Set chief executive Russell Alexander.<br />
"Hobbiton is a stunning,<br />
well-run business that is delivering<br />
not only regionally but<br />
to the New Zealand economy<br />
as well."<br />
On peak days in summer<br />
Hobbiton has accommodated<br />
3000 visitors.<br />
Russell told <strong>Waikato</strong><br />
<strong>Business</strong> <strong>News</strong> that such rapid<br />
growth can be hard to handle<br />
and can often sink businesses.<br />
He felt sustaining such<br />
growth for five years has been<br />
Hobbiton’s biggest achievement.<br />
Major catalysts for growth<br />
were the agreement to make<br />
Hobbiton a permanent set and<br />
the success of The Hobbit<br />
movie, he said.<br />
“But I would also like to<br />
think that through innovative<br />
marketing, we’ve taken the<br />
brand to another level. I would<br />
like to think the brand is beyond<br />
the movie now.”<br />
Russell identified the opening<br />
of the Green Dragon pub<br />
in 2012 as another pivotal<br />
moment. He says it changed the<br />
Hobbiton experience because it<br />
allowed visitors to engage all<br />
five senses: sight, smell, sound,<br />
touch and taste. The pub gave<br />
them a real taste of Middle<br />
Earth.<br />
Russell said dealing with<br />
such growth over five years<br />
was about making decisions<br />
every day.<br />
“If you are going to introduce<br />
something new every year<br />
then you are going to have to<br />
make decisions. You are not<br />
going to get them all right. But<br />
there’s only one thing worse<br />
than making a bad decision and<br />
that’s not making one at all.”<br />
Hobbiton had recently introduced<br />
new reservation, food<br />
and beverage systems and a<br />
new website. It is constructing<br />
four new buildings – a production<br />
kitchen, a new shop, new<br />
toilets and a new washroom.<br />
Meanwhile a car park extension<br />
is underway.<br />
“There’s a fair bit going on.”<br />
Russell said the process<br />
of entering awards was good<br />
for any business because as it<br />
forced managment to look at<br />
all avenues – marketing, operations,<br />
finance and governance<br />
– and ask hard questions.<br />
“Everyone gets so busy<br />
and there’s so much going on.<br />
But this process forces you to<br />
review things and it can only<br />
make your business better.”<br />
Already this year Hobbiton<br />
has won three categories at<br />
September’s Tourism Industry<br />
Awards including the People’s<br />
Choice Award, <strong>Business</strong><br />
Excellence (more than $6m<br />
turnover) and the Tourism<br />
Marketing Campaign Award.<br />
In June it was a finalist in<br />
the Exporter of the Year awards<br />
(more than $25 million turnover)<br />
while in October Russell<br />
was given the Conventions and<br />
Incentives New Zeland (CINZ)<br />
Outstanding Contributor<br />
Award.<br />
In <strong>November</strong> Hobbiton<br />
was a finalist in the ANZ Best<br />
Medium Category of the New<br />
Zealand International <strong>Business</strong><br />
Awards.<br />
The Drug Detection Agency<br />
GRAEME SMITH - GENERAL MANAGER<br />
0274 881 364 | 07 850 5056 | graeme.smith@tdda.com<br />
Level 1, 22 Euclid Ave, Te Rapa, Hamilton | Bookings<br />
email: waikato@tdda.com | www.tdda.com<br />
TDDA makes huge<br />
strides in <strong>Waikato</strong><br />
Graeme and Leona Smith<br />
have made a dramatic<br />
impact in the year<br />
since they took over ownership<br />
of the <strong>Waikato</strong>/Coromandel<br />
branch of The Drug Detection<br />
Agency (TDDA).<br />
It was <strong>November</strong> 2015<br />
when Graeme and Leona,<br />
with considerable commercial<br />
expertise between them, took<br />
over the business.<br />
Such has been the growth of<br />
the business a year on, TDDA<br />
in the <strong>Waikato</strong> has doubled<br />
the number of employees and<br />
vehicles in its fleet and is looking<br />
for a bigger headquarters.<br />
Graeme has worked hard to<br />
spread the message throughout<br />
the region and promote what<br />
TDDA can offer businesses.<br />
The more businesses TDDA<br />
has worked with, the more<br />
Graeme has realised the need<br />
in the community and the scale<br />
of the drug problem.<br />
The main focus is on safety<br />
in the workplace but with<br />
increased availability and<br />
usage, the impact on productivity<br />
and absenteeism at work<br />
is escalating and business who<br />
have implemented a strong<br />
Drug & Alcohol Management<br />
Plan are reaping the benefits..<br />
This coupled with the latest<br />
health and safety legislation<br />
which puts more onus<br />
on employers for the duty of<br />
care of all employees, leaves<br />
unprepared businesses at risk.<br />
Company directors and senior<br />
executives have now become<br />
increasingly exposed to penalties<br />
for failing to ensure a safe<br />
working environment.<br />
"As a community we need<br />
to stand together to address<br />
drug use at every possible<br />
level, whether it’s educating<br />
our kids, together with<br />
resources to help people who<br />
are struggling with drug addiction,”<br />
says Graeme.<br />
“Workplace drug testing not<br />
only provides a safe working<br />
environment but also provides<br />
early identification giving people<br />
a chance to address their<br />
usage, giving them a better<br />
chance of giving up the drugs.”<br />
Graeme spends a lot of time<br />
focused on helping businesses<br />
get policies and training in<br />
place in order to institute drug<br />
testing and ensure a safe and<br />
productive working environment.<br />
Graeme has seen growth<br />
across the board but some<br />
key industries have emerged<br />
including the construction and<br />
tourism where there is huge<br />
onus on safety.<br />
Graeme is also work-<br />
ing with a number of local<br />
authorities such as Hamilton<br />
City Council, <strong>Waikato</strong> District<br />
Council, South <strong>Waikato</strong><br />
District Council and Matamata-<br />
Piako District Council.<br />
Another high risk industry<br />
is farming, something Graeme<br />
understands well with 30 years<br />
experience in the agricultural<br />
sector. The on-farm safety<br />
risks of drug usage are huge<br />
and farmers as employers need<br />
to be up to speed with how<br />
they can protect their staff and<br />
their businesses.<br />
Graeme can help and is<br />
presently developing relationships<br />
with Federated Farmers<br />
and other rural organisations.<br />
But he stresses that the need<br />
is right across all businesses<br />
both large and small. No business<br />
can afford to ignore the<br />
issue of drug use.<br />
The benefits of introducing<br />
asuccesful Drug & Alcohol<br />
Management Plan that covers,<br />
PERTINENT QUESTIONS FOR COMPANY’S<br />
MANAGEMENT TO CONSIDER:<br />
• Does our company have an effectively managed<br />
drug-testing programme?<br />
policy, education, communication<br />
and a good drug testing<br />
• Have we taken all practical and reasonable steps to<br />
ensure that we are fulfilling our obligations to our people,<br />
customers and society at large by providing a drug free<br />
working environment?<br />
• Can the company afford not to introduce an effective<br />
drug-testing programme?<br />
Continued on page 20
4 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
From the editor<br />
It was impossible to leave<br />
the Westpac <strong>Waikato</strong><br />
<strong>Business</strong> awards ceremony<br />
recently without feeling<br />
optimistic about the future of<br />
business in this region.<br />
On show were so many<br />
great businesses, so much<br />
innovation and so many<br />
inspiring leaders.<br />
Each of the category<br />
winners who lined up to<br />
vie for the supreme award<br />
were examples of excellence<br />
in their own right. It was<br />
a mighty line-up. Raglan<br />
Coconut Yoghurt, Coolsense<br />
NZ Ltd, Zealong Tea Estate,<br />
SKYCITY Hamilton, CSC<br />
Buying Group, AGOGE,<br />
MEA and Hobbiton Movie<br />
Set were there because they<br />
were the best in the field.<br />
<strong>Waikato</strong> Chamber of<br />
Commerce chief executive<br />
William Durning and his<br />
team should be applauded for<br />
their efforts. Under a revised<br />
entry process, the number<br />
of entries – and their calibre<br />
– increased noticeably<br />
and more than 600 people<br />
attended the glitzy affair at<br />
Claudeland Event Centre.<br />
That’s a huge achievement.<br />
The growth Hobbiton<br />
Movie Set has achieved – and<br />
sustained – over five years<br />
makes it a worthy Supreme<br />
winner. In addition to the<br />
Supreme Award, Hobbiton’s<br />
quietly spoken chief executive<br />
Russell Alexander<br />
also accepted the Marketing<br />
Award and the <strong>Business</strong><br />
Growth Award.<br />
It was Hobbiton’s night –<br />
but it was also a great night<br />
for <strong>Waikato</strong> business.<br />
Geoff Taylor<br />
Editor<br />
MONTHLY POLL<br />
VOTE AND WIN<br />
Sponsored by the Helm Bar<br />
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This month’s poll<br />
As we rush towards the end of a busy <strong>2016</strong> some of<br />
our thoughts are already straying to next year. What sort<br />
of year are you expecting in terms of your business? How<br />
optimistic are you about the business environment as a<br />
whole?<br />
Vote on the WBN website (www.wbn.co.nz) and fill in<br />
the entry form to be in to win a meal voucher for two at The<br />
Helm Bar & Kitchen. Voting closes Thursday <strong>December</strong><br />
15.<br />
Last month’s results<br />
Will Andrew King as mayor be good for business?<br />
<strong>Business</strong> people who took part in WBN’s poll immediately<br />
after the local body elections were split on how he will perform.<br />
Fifty-two percent believe he will be good for business and forty-eight<br />
percent don’t.<br />
48%<br />
52%<br />
How will 2017 be for your<br />
business?<br />
A. Better<br />
B. Worse<br />
C. About the same<br />
Cast your vote at:<br />
www.wbn.co.nz<br />
WINNER OF THE HELM DINNER VOUCHER IS:<br />
Christine Frampton<br />
48%<br />
52%<br />
Yes<br />
No
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 5<br />
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6 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
Gallagher urges open<br />
debate on new council<br />
Hamilton’s new deputy mayor Martin<br />
Gallagher says he is looking forward to a<br />
term full of open debate and working with a<br />
council full of “feisty individuals” who don’t<br />
just “blindly” follow the leader.<br />
80002<br />
By GEOFF TAYLOR<br />
The former Hamilton<br />
West MP, now in his<br />
third term of his cur-<br />
Hamilton Monthly Property Report<br />
HERE IS YOUR SNAP<br />
SHOT OF WHAT HAS<br />
BEEN HAPPENING IN THE<br />
MARKET PLACE OVER<br />
THE PAST MONTH.<br />
Sales volumes throughout the<br />
<strong>Waikato</strong>/Bay of Plenty region<br />
compared to September <strong>2016</strong><br />
fell 9%. Compared to October<br />
2015 sales across the region fell<br />
25%.<br />
The median price across the<br />
region rose $80,750 (+21%) compared<br />
to October 2015 to reach a new<br />
record high. Compared to September<br />
the median price rose $2,250 (+1%).<br />
The number of days to sell eased<br />
by two days compared to September,<br />
from 31 days in September to 33<br />
days in October. The number of days<br />
to sell eased by one day compared to<br />
October 2015. Over the past 10 years<br />
the average number of days to sell<br />
during October for <strong>Waikato</strong>/Bay of<br />
Plenty has been 45 days.<br />
REINZ Regional Director, Philip<br />
Searle noted that “There are certainly<br />
lower numbers of investors in the<br />
market and something of a decline in<br />
first home buyer numbers also as the<br />
market adjusts to the new LVR rules<br />
and tighter lending conditions from<br />
banks. Inventory levels remain low<br />
across the region with a significant<br />
decline in the number of properties<br />
for sale over the past 12 months.”<br />
Obviously the statistics contained<br />
within this article represent only a<br />
small fraction of the data I have at<br />
my fingertips. For more information<br />
relevant to your street or your property,<br />
call and ask for one of our team.<br />
P 07 834 9570 M 027 801 9962 F 07 854 3837<br />
VISIT www.eves.co.nz<br />
By Greg Petrin<br />
Rototuna branch manager<br />
Local market facts<br />
Hamilton City<br />
Sales October<br />
<strong>2016</strong><br />
Sales October<br />
2015<br />
Under $200k* 2 6<br />
$200 - $299k* 8 37<br />
$300 - $399k* 42 111<br />
$400 - $499k* 75 89<br />
$500 - $599k* 54 61<br />
$600 - $699k* 45 41<br />
$700 - $999k* 46 25<br />
$1,000,000 -<br />
$1,999,999*<br />
6 5<br />
$2m+* 0 0<br />
Total number of sales* 278 375<br />
Median sale price* $518,000 $435,000<br />
Median days to sell* 32 28<br />
*Statistical Information Derived From The Real Estate Institute Of New Zealand. Realty Services<br />
Ltd/Success Realty Ltd and any contractor/employee is merely passing over the information.<br />
We cannot guarantee its accuracy and reliability as we have not checked, audited or reviewed<br />
the information and all intending purchasers are advised to conduct their own due diligence<br />
investigation into the same. To the maximum extent permitted by law Realty Services Ltd/Success<br />
Realty Ltd and its contractors/employees do not accept any responsibility to any person for the<br />
accuracy of the information herein.<br />
rent stretch on the council<br />
was also deputy mayor under<br />
Sir Ross Jansen and Margaret<br />
Evans in the 1980s and early<br />
90s.<br />
Mr Gallagher praises former<br />
mayor Julie Hardaker’s<br />
integrity, intelligence and<br />
passion for Hamilton, but<br />
says for parts of her last term<br />
the council was a “rubber<br />
stamper” which played “follow<br />
the leader”.<br />
He is also critical that<br />
under Mayor Hardaker, two<br />
experienced councillors -<br />
Dave Macpherson and Ewan<br />
Wilson - were “exited to the<br />
backbenches” and their skills<br />
not utilised.<br />
Too many subcommittees<br />
also led to silos whereas<br />
Andrew King’s structure<br />
has the full council sitting<br />
on three committees with a<br />
dedicated focus so everyone<br />
is involved. He says Mayor<br />
King has deliberately fostered<br />
democratic debate by<br />
appointing people to senior<br />
roles with different philosophical<br />
positions.<br />
“There is not a so-called<br />
inner circle that reflects his<br />
world view. He has actually<br />
gone out there and embraced<br />
the different viewpoints<br />
around the council table.”<br />
“What I see in this council<br />
which was not evident in the<br />
previous council is a collection<br />
of feisty individuals who<br />
are passionate for Hamilton.<br />
They have strong individual<br />
views but the team is about<br />
Hamilton.”<br />
Mr Gallagher, who has<br />
been critical of the sell off<br />
of the city’s pensioner houses<br />
and cuts to community development,<br />
says he also wants to<br />
see some of the “community<br />
put back into the council”<br />
and partnerships with providers<br />
to develop more social<br />
housing.<br />
“This mayor has a beating<br />
heart and I’m delighted to<br />
work with him.”<br />
This mayor has a<br />
beating heart and<br />
I’m delighted to work<br />
with him.”<br />
A major priority for the<br />
new council under Mayor<br />
King is development of<br />
new housing in areas such<br />
as Peacocke and Rotokauri,<br />
and Mr Gallagher says within<br />
three years he wants to see<br />
tangible signs of construction<br />
beginning.<br />
“This is about us doing<br />
everything we can to help<br />
young families realise the<br />
Kiwi dream. The critical<br />
challenge for this council is<br />
to create sufficient supply of<br />
sections, houses and apartments.”<br />
He also wants to see<br />
some tangible work done<br />
on Hamilton River Plan and<br />
he praises Ms Hardaker for<br />
Hamilton’s new deputy mayor Martin Gallagher.<br />
her leadership in starting the<br />
plan.<br />
However, he says he<br />
warned her that new councils<br />
have different priorities<br />
and the River Plan needed<br />
a separate organisation, like<br />
Friends of the Gardens, outside<br />
council to help drive<br />
it forward. Despite the fact<br />
that mayor King “correctly”<br />
places developing new<br />
housing as a higher priority,<br />
Mr Gallagher is confident<br />
parts of the River Plan can be<br />
achieved this term.<br />
He said it is key that the<br />
River Plan attracts similar<br />
urgency to the gardens<br />
in terms of philanthropic<br />
funding. Mr Gallagher says<br />
there are parallels between<br />
the River Plan and the gardens<br />
and he recalls the great<br />
vision showed by former<br />
mayors Sir Ross Jansen and<br />
Denis Rogers who had the<br />
vision that one day a rubbish<br />
tip could become Hamilton<br />
Gardens.<br />
“The challenge here with<br />
the River Plan is to make a<br />
start. It might not go as fast<br />
as we want but I think we can<br />
make a start.”<br />
Mr Gallagher promotes<br />
the fact that all politicians<br />
across the city are part of<br />
“team Hamilton” who by<br />
working together and developing<br />
relationships across all<br />
political parties, promote the<br />
best deal for the city.<br />
“I’ve heard from time<br />
to time that people claim<br />
Hamilton has no clout in<br />
Wellington because we<br />
don’t currently have Cabinet<br />
Ministers. I personally reject<br />
that.”<br />
He points to the funding<br />
a city of 150,000 people has<br />
received for projects such<br />
as the <strong>Waikato</strong> Expressway,<br />
the development of <strong>Waikato</strong><br />
Hospital campus and<br />
Innovation Park.<br />
“I can personally testify<br />
to seeing (former Hamiton<br />
East MP) Di Yates chasing<br />
harassed Ministers down the<br />
hallway at parliament to get<br />
money for Innovation Park –<br />
and she got it.”<br />
Mr Gallagher points to<br />
Senior Whip Tim Macindoe<br />
who “has a 24 hour hotline”<br />
to the Prime Minister and all<br />
Cabinet Ministers.<br />
“That’s a powerful position<br />
which should never be<br />
underestimated.”<br />
Meanwhile Hamilton East<br />
MP David Bennett is chairman<br />
of the powerful Finance<br />
and Expenditure committee.<br />
“Part of my role is to<br />
have good professional relationships<br />
with everyone in<br />
Government, across all parties.<br />
I will also be a hard<br />
negotiator I want to work<br />
with them and not against<br />
them. We are all part of team<br />
Hamilton.”<br />
- Note: Geoff Taylor, the<br />
author of this story is also<br />
a Hamilton city councillor.<br />
<strong>Waikato</strong> Branch – Upcoming events/courses<br />
The Institute of Directors in<br />
New Zealand (IoD) promotes excellence<br />
in corporate governance, represents<br />
directors’ interests and facilitates their<br />
professional development through<br />
education and training.<br />
9 <strong>December</strong> <strong>2016</strong> CPD: 2 points<br />
"25 years Christmas celebration"<br />
4.00pm - 7.00pm, Southwell School, Hamilton<br />
It's time to celebrate our 25 years with an end of year Christmas function.<br />
This celebration is also a good opportunity to thank everyone who has contributed to the<br />
branch over many years.<br />
We anticipate tickets to this event will sell out quickly and would encourage you to book<br />
early. Spaces are strictly limited.<br />
To register, please contact:<br />
Megan Beveridge,<br />
Branch Manager<br />
<strong>Waikato</strong>.branch@iod.org.nz,<br />
021 358772 or www.iod.org.nz<br />
<strong>Waikato</strong> branch is kindly sponsored by:
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 7<br />
New programme will give CEOs the edge<br />
The stressful and often lonely existence of<br />
chief executives has been recognised in a<br />
unique mentoring and support programme<br />
created in <strong>Waikato</strong>.<br />
By GEOFF TAYLOR<br />
Executive Edge which has<br />
the aim of developing a<br />
pipeline of great CEOs<br />
in <strong>Waikato</strong>, is the brainchild of<br />
HR consultants Everest Group,<br />
working alongside a group of<br />
<strong>Waikato</strong> business organisations.<br />
The first cohort of 14 leaders<br />
are presently being selected for<br />
the inaugural programme which<br />
begins in February.<br />
Everest Group managing<br />
director Senga Allen says the<br />
inspiration for Executive Edge<br />
came about through her exposure<br />
working with executives,<br />
business owners and senior<br />
managers.<br />
“We know being in that position<br />
in a business is quite a<br />
lonely role and CEOs are often<br />
under a huge amount of strain.<br />
A lot of people say to me they<br />
aspire to be a chief executive<br />
but when they get there they<br />
think ‘wow this is bigger than I<br />
anticipated.’”<br />
Senga says the purpose<br />
of Executive Edge is to bring<br />
CEOs together in a safe environment<br />
where they can be<br />
exposed to a variety of channels<br />
of support and suggest their own<br />
area in which they want help or<br />
advice.<br />
The aim is to ensure <strong>Waikato</strong><br />
has the best possible trained<br />
CEOs and to encourage them<br />
to develop an alumni to provide<br />
ongoing support.<br />
Senga says Everest Group<br />
partnered with strong business<br />
organisations and businesses to<br />
broaden the support available<br />
for CEOs. <strong>Waikato</strong> Chamber<br />
of Commerce, Westpac, the<br />
Institute of Directors and<br />
Deloitte have all worked alongside<br />
Everest Group to hone the<br />
programme.<br />
Two well-respected ambassadors<br />
for Executive Edge,<br />
Simon Perry and Trilogy chief<br />
executive Angela Buglass, will<br />
meet participants at regular<br />
intervals.<br />
Senga says Executive Edge<br />
starts with some goal setting<br />
which looks at what CEOs want<br />
to achieve and where they are<br />
in the life cycle of the business.<br />
Programme mentors will work<br />
with the CEOs on a bi-monthly<br />
basis to help them achieve those<br />
goals.<br />
The programme progresses<br />
over 12 months with a combination<br />
of active learning and<br />
group work.<br />
Respected speakers and<br />
thought leaders will be sourced<br />
for each group based on areas<br />
of need. Participants will undergo<br />
a comprehensive Emotional<br />
Intelligence assessment and<br />
reports and feedback on this<br />
will encourage their professional<br />
development.<br />
Another key to Executive<br />
The team behind Executive Edge: From left, Everest Group managing director Senga Allen, <strong>Waikato</strong> Chamber of Commerce<br />
chief executive William Durning, Westpac <strong>Waikato</strong> area manager Hamish Ward, Deloitte partner Doug Wilson, IOD Chairman<br />
Margaret Devlin and Everest Group human resource specialist Greg Catley.<br />
Edge is its networking and the<br />
relationships formed with peers<br />
and programme mentors.<br />
“But the programme is really<br />
going to be driven by the CEO,”<br />
says Senga.<br />
“It will be customised for<br />
them. What are the hot spots in<br />
their business at the moment,<br />
what are the challenges that are<br />
causing them sleepless nights,<br />
what are the challenges in their<br />
workplace?”<br />
The associated organisations<br />
– the chamber, Westpac, Deloitte<br />
and the IoD - will be able to<br />
reach into their networks to<br />
source and share skills required<br />
by the course participants.<br />
Senga says <strong>Waikato</strong>’s talent<br />
is often minimised and she<br />
would like to see the programme<br />
emphasise that the region has<br />
some great people, is a place of<br />
excellence and national organisations<br />
need to be looking to<br />
<strong>Waikato</strong> for top people when<br />
they recruit.<br />
Margaret Devlin, chairman<br />
of the <strong>Waikato</strong> branch of the<br />
Institute of Directors says the<br />
relationship between the chief<br />
executive and the board of directors<br />
is critical to ensure effective<br />
governance.<br />
“We know one of the things<br />
boards don’t do necessarily<br />
well is look at how the CEO is<br />
developed. We see some real<br />
positives in not just developing<br />
a good CEO but in developing<br />
a good cohort and pipeline of<br />
directors coming through.”<br />
“One of the loneliest jobs in<br />
the world is the CEO. They are<br />
the meat in the sandwich. There<br />
are already some groups around<br />
town that have CEO forums<br />
and that provide support. But<br />
Executive Edge is effectively<br />
taking it to the next level and<br />
providing some ‘arms around<br />
these people’ as they go through<br />
their development journey.”<br />
<strong>Waikato</strong> Chamber of<br />
Commerce CEO William<br />
Durning said the programme is<br />
a great investment in <strong>Waikato</strong><br />
and New Zealand.<br />
“The <strong>Waikato</strong> economy over<br />
the next 30 years will be the lifeblood<br />
of the New Zealand economy<br />
and leading that will be the<br />
CEO. We are right behind it.”<br />
Westpac <strong>Waikato</strong> area manager<br />
Hamish Ward says <strong>Waikato</strong><br />
has fantastic leaders already but<br />
Executive Edge is about “bringing<br />
them out into the open and<br />
connecting them better”.<br />
“<strong>Waikato</strong> is very good at<br />
staying under the radar, we want<br />
the region’s leaders to start getting<br />
a bit more exposure nationally.”<br />
“Chief executive roles can<br />
be very lonely. If we can connect<br />
CEOs that potentially don’t<br />
know each other then that has<br />
to be a good thing for building<br />
capability.<br />
Deloitte partner Doug<br />
Wilson says irrespective of what<br />
industry CEOs are in, most of<br />
the challenges, they face are<br />
similar.<br />
“There can be a real fear<br />
among CEOs to engage with<br />
their peer group because they<br />
don’t want to show any chinks<br />
in their armour.<br />
“We want to break down<br />
those barriers so it’s okay to<br />
have a coffee with someone and<br />
say ‘this isn’t going so well.’ It’s<br />
about building trust.”<br />
To lodge an ‘Expression of<br />
Interest’ for consideration of<br />
inclusion in the programme go<br />
to www.theexecutivedge.co.nz<br />
Cheaper buying means big<br />
savings for small businesses<br />
Big business buying power is<br />
available to small businesses,<br />
thanks to the services of a<br />
<strong>Waikato</strong>-based procurement<br />
specialist.<br />
Obtain, based in the heart of Hamilton’s<br />
CBD, offers procurement<br />
expertise and an innovative online<br />
purchasing system, giving members 24-7<br />
access to more than 6000 individual products.<br />
Steady growth over three years has seen<br />
its customer base grow to more than 800<br />
members throughout New Zealand.<br />
Obtain founder Stephen Coombe says<br />
his business is the first in New Zealand<br />
allowing members to order products from<br />
preferred suppliers directly, via an online<br />
purchasing system. The platform has recently<br />
been upgraded to be mobile and tablet<br />
optimised, and also includes integration<br />
with Xero so purchase orders can be sent<br />
straight to Xero for easy reconciliation.<br />
Goods available include office supplies<br />
and stationery, dairy products, food and<br />
beverage products, kitchen consumables,<br />
hospitality supplies, cleaning and hygiene<br />
products, medical supplies and equipment,<br />
linen and uniforms. Quotes can also be<br />
sought for services such as security, power<br />
and gas, and hygiene services.<br />
Obtain’s online purchasing system can<br />
be tailored for specific industries, listing<br />
relevant products and services in one place.<br />
Two examples are the Primary Health purchasing<br />
system, developed for medical<br />
practices and the Aged Care purchasing<br />
system, for aged care related businesses.<br />
“Small organisations spend lots of time<br />
looking for products and services and don’t<br />
always get the best prices. We put the buying<br />
power in their hands so they spend less<br />
and save time in the process,” Stephen said.<br />
Signing up for Obtain is as simple as online<br />
shopping - members complete a quick<br />
registration process before browsing online<br />
catalogues brimming with goods from preferred<br />
business suppliers.<br />
Credit card payment is securely accepted<br />
at checkout or invoices can be sent to<br />
businesses with a trading account.<br />
“So they not only save on the purchase<br />
price, they save by purchasing from multiple<br />
suppliers in the same place, and online.<br />
It takes the stress out of sourcing and ordering<br />
products.”<br />
Obtain, based in SODA’s co-working<br />
space in Wintec House, is focusing on<br />
helping <strong>Waikato</strong> businesses after signing<br />
up about 800 members throughout New<br />
Zealand, Stephen said. A wide range of<br />
businesses enjoy the benefits of Obtain’s<br />
services, from aged care, medical and dental<br />
practices, through to cafés, retail shops,<br />
sports clubs, builders, farmers and more.<br />
There is no cost to join and no ongoing<br />
fees, as Obtain is paid a small procurement<br />
fee by suppliers for their service.<br />
Obtain’s four team members are procurement<br />
and supply chain specialists,<br />
coming from a range sectors including<br />
manufacturing, health, transportation, ICT,<br />
engineering and facilities management,<br />
from small businesses to large multi-nationals.<br />
Stephen’s professional background is<br />
in procurement and supply chain for large<br />
corporates, such as Fonterra and <strong>Waikato</strong><br />
District Health Board.<br />
“There are a lot of other buying groups<br />
out there but the innovative purchasing<br />
system we have developed is unique. We<br />
also offer project services to help with<br />
more complex procurement needs a business<br />
may have. With Obtain, we have taken<br />
what we’ve learned in the corporate world<br />
and put it to good use.”<br />
Registration was quick and easy with Obtain. We have saved over $450<br />
on purchasing our vaccine fridge, and have made over $4,300 per annum<br />
savings on paper, hygiene, and office supplies.”<br />
Adrienne Carter – Nurse Manager, Silverdale Medical<br />
We have made significant savings of over $14,000 per annum over<br />
many categories by using Obtain. The service and advice is absolutely<br />
wonderful. I cannot speak highly enough.”<br />
Ann Coughlan – CEO, Mercy Parklands<br />
www.obtain.co.nz<br />
Stephen Coombe.<br />
30311
8 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
Cautious message<br />
on dairy prices<br />
Despite the big lift in whole milk powder<br />
prices in early <strong>November</strong>, <strong>Waikato</strong><br />
businesses and farmers have been<br />
cautioned about how prolonged that<br />
increase may prove to be.<br />
By RICHARD RENNIE<br />
BNZ senior economist<br />
Doug Steel told delegates<br />
at this year’s<br />
KPMG agri-business seminar<br />
at Karapiro there are still some<br />
factors around milk prices that<br />
should cast some caution over<br />
where future prices will fall.<br />
“The increase we have<br />
seen has been very dairy specific<br />
recently, and not across<br />
all commodities, including<br />
oil. Oil remains at less than<br />
$US50 a barrel and that feed<br />
through to those oil producing<br />
countries – their income<br />
remains weak,” he said.<br />
Historically there has been<br />
a relatively strong correlation<br />
between global milk prices<br />
and oil.<br />
“But now dairy prices, relative<br />
to oil are quite stretched.”<br />
He was also casting a wary<br />
eye on the level of cheap and<br />
plentiful grain that was washing<br />
around stockpiles in the<br />
Northern Hemisphere, helping<br />
keep the cost of milk production<br />
lower than usual there.<br />
Other reports have the<br />
domestic wheat stocks in<br />
the United States at three<br />
times what they were back in<br />
2006, and the United States<br />
Department of Agriculture<br />
estimates the volume of wheat<br />
in storage at 110 million<br />
tonnes.<br />
A mild European winter<br />
also means stock piles there<br />
are at historically high levels,<br />
while Russia is also sitting<br />
on an inventory level up 22<br />
percent from last year.<br />
“You have to look at how<br />
BNZ head economist Doug Steel.<br />
the levels of grain and the low<br />
oil prices feed to (less) ethanol<br />
production, and it is not that<br />
encouraging for future dairy<br />
price increases,” he said.<br />
He also pointed to the<br />
massive 400,000t stockpile in<br />
Europe of skim milk powder<br />
accounting for the significantly<br />
smaller increase at the GDT<br />
auction this week, of 7 percent<br />
against whole milk powder’s<br />
increase of 20 percent.<br />
But Europe had responded<br />
to lower dairy prices,<br />
with indications of month on<br />
month reductions in supply<br />
growth, down to August by<br />
3.5 percent on the year before,<br />
with further contraction in EU<br />
supply likely.<br />
This had come after an eye<br />
watering surge in EU volumes<br />
that amounted to an increase<br />
in only two years equivalent<br />
to half of New Zealand’s<br />
annual production.<br />
Meantime the surge in<br />
United States production was<br />
largely being mopped up with<br />
increased domestic demand<br />
from increasing US population<br />
and US consumers making<br />
a switch back to saturated<br />
fats like butter and cheese.<br />
BNZ was anticipating a 4<br />
percent decline in NZ production<br />
this season, less than<br />
Fonterra’s estimated 7 percent.<br />
Much has been made<br />
of the 14 percent decline in<br />
<strong>Waikato</strong>’s peak milk production,<br />
this season due to poor<br />
weather in October. There are<br />
also 1.0 million fewer cows<br />
and lower feed inputs this<br />
spring.<br />
Despite the wariness, BNZ<br />
lifted its forecast milk payout<br />
to $6/kg milk solids for this<br />
season and next on the belief<br />
the supply side contraction<br />
will be maintained, tempered<br />
by the grain and oil impacts.<br />
<strong>Waikato</strong> University leads MBA<br />
development nationwide<br />
The University of<br />
<strong>Waikato</strong>’s Management<br />
School has been selected<br />
to help ensure AUT, Auckland,<br />
<strong>Waikato</strong>, Victoria, Canterbury<br />
and Massey universities are<br />
offering high quality human<br />
resource (HR)management<br />
courses in their MBA programmes.<br />
MBA directors from six<br />
New Zealand universities have<br />
agreed to do a calibration exercise<br />
in <strong>December</strong> on various<br />
disciplines, focusing on outlines,<br />
assignments and outcomes of<br />
their HR programmes. The disciplines<br />
to be scrutinised are<br />
human resource management,<br />
operations management, management<br />
accounting, economics<br />
and strategy. All six universities<br />
had the opportunity to offer topics<br />
in which they felt they had<br />
significant expertise.<br />
<strong>Waikato</strong> Management<br />
School was nominated to assist<br />
with the calibration exercise as<br />
it has the leading MBA human<br />
resource management programme<br />
in New Zealand.<br />
As a result, human resource<br />
management expert Professor<br />
Mark Harcourt has been<br />
appointed to the new role of<br />
Founding Calibrator for the<br />
module.<br />
Professor Harcourt will calibrate<br />
the quality of marking<br />
and assignments across the universities.<br />
He says the new initiative<br />
will help universities reflect on<br />
how their specific MBA programmes<br />
are operating relative<br />
to others in New Zealand. “Once<br />
I’ve assessed the programme I’ll<br />
report back to the teaching staff<br />
at the universities to ensure their<br />
outlines, outcomes and assignments<br />
match the standard at<br />
other universities nationwide,”<br />
says Dr Harcourt.<br />
Dr Harcourt has studied<br />
workplace issues in some of<br />
New Zealand’s well-known<br />
organisations, including staff<br />
turnover at the Bank of New<br />
Zealand, stress at the Reserve<br />
Bank, commitment at the Police<br />
and Fire Service and occupational<br />
overuse syndrome at<br />
BRANZ.<br />
His research has covered<br />
various aspects of human<br />
resource management, including<br />
performance appraisal,<br />
health and safety, discrimination,<br />
and recruitment through<br />
social media. Recently, he has<br />
been focusing on employee representation<br />
and dismissal.
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 9<br />
Digital Trends for 2017<br />
This year has been one of accelerated development in the<br />
technology landscape. Users are becoming increasingly<br />
competent and expect to use simple tools that anticipate their<br />
needs and declutter their thinking. This positions us all for an<br />
exciting 2017 as businesses are increasingly empowered to<br />
design what they want to achieve and worry less about the<br />
lower level details.<br />
DIGITAL INTELLIGENCE is increasingly commonplace in<br />
our technology. Here at Vo2 we are benefiting from digital<br />
intelligence by using accounting tools that suggest business<br />
strategies based off our Xero records, accelerating us from<br />
simple report generation to informed recommendations. We<br />
have begun to investigate the Internet of Things to understand<br />
how distributed devices can automate decision making<br />
in agricultural settings. As machine learning and artificial<br />
intelligence are taking an increased role in research and<br />
correlation identification, we suddenly find that we have more<br />
time for strategic thinking and energy for action, in a fast paced<br />
economy like the <strong>Waikato</strong> that’s extremely valuable.<br />
DIGITAL DELIVERY of this intelligence enables us to reach<br />
out to customers, staff and suppliers in simple ways. We have<br />
recently seen the rise of Virtual and Augmented Reality which is<br />
now a consumer reality and expect this to increase in 2017. The<br />
ways in which information can be shared and collaborated on<br />
is now so much wider than a Word document or spreadsheet.<br />
Here at Vo2 we have moved to Bamboo HR which allows team<br />
members and managers to manage their own leave and update<br />
their own profiles, greatly reducing admin time across Vo2<br />
whilst increasing team engagement. The devices we use are now<br />
diverse and personal, with many employees expecting to use<br />
their own smart device rather than a company asset. Phones<br />
and tablets can now achieve the results that were previously<br />
dependant on a desktop device, freeing us to spend less time<br />
bound to the desk and more time collaborating with customers<br />
and team members.<br />
DIGITAL COLLABORATION is the obvious conclusion, with so<br />
many sources of intelligent information and ways to have users<br />
engage with them, the ability to create bespoke experiences<br />
out of standardised building blocks is increasingly possible. We<br />
recently experimented with integrating Google Analytics with<br />
Microsoft Power BI and customer information to create business<br />
targets based off website analytics. In order to create this ability,<br />
it took a week from initial idea to initial delivery, something that<br />
would have taken a lot longer only a couple of years ago. This<br />
rapid improvement increases our ability to experiment, innovate<br />
and learn.<br />
So with this increasing acceleration in our digital age, how<br />
should we respond? Here’s a few suggestions:<br />
1) Learn to think systematically, what are the dynamics and<br />
drivers of your business and what decisions are needed to be<br />
made or actions initiated. The role of technology in 2017 will be<br />
to provide the info to support this in a simple, mobile manner.<br />
2) Re-design your systems to ensure that they are serving you<br />
and not the other way round. Until the robots take over, we are<br />
still in control!<br />
3) Think freely about the ideal place to engage with information,<br />
it may be on the road, at a cafe or alongside a customer, get the<br />
right devices for those situations.<br />
At Vo2, we partner with local businesses to solve problems<br />
digitally, through business consultancy, web and app<br />
development and managed IT services including cloud, as our<br />
team bring global technologies to regional New Zealand.<br />
Get to know us, learn with us and let’s have a great 2017!<br />
High performance digital thinking<br />
Working with organisations across the <strong>Waikato</strong> & Bay of Plenty to raise their digital<br />
performance<br />
www.vo2.nz
10 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
An immigration tangle<br />
HR AND THE LAW<br />
Whanau Tahi Ltd v Kiran Dasari<br />
There has been a lot of<br />
media coverage recently<br />
of immigration issues<br />
with Indian students. This is<br />
one story where the student<br />
lost his job and work permit<br />
as a result of the employer’s<br />
actions. The facts of this case<br />
are not so exciting as my last<br />
article, but the legal arguments<br />
are really important.<br />
Whanau Tahi is a wholly<br />
owned subsidiary of Te<br />
Whanau o Waipareira Trust<br />
and provides computer services<br />
to enable social and clinical<br />
groups to collaborate on their<br />
clients’ care. Mr Dasari applied<br />
for and was offered a job as a<br />
business analyst for the company<br />
and both he and his manager<br />
signed the employment<br />
agreement.<br />
Before taking up the role<br />
with Whanau Tahi, Dasai was<br />
studying and had a work permit<br />
that entitled him to work<br />
part-time. When he finished his<br />
studies, the work permit was<br />
extended to full-time employment<br />
with Pizza Hutt. To be<br />
entitled to work for Whanau<br />
Tahi, he needed to apply to<br />
Immigration to change his permit<br />
to the new employer.<br />
Whanau Tahi insisted that<br />
he resign from his existing<br />
employment and filled in the<br />
forms needed to make the<br />
change with Immigration New<br />
Zealand. The employment<br />
agreement that had been signed<br />
by both parties, went to the<br />
CEO for a further signature.<br />
Immigration New Zealand<br />
required the employment<br />
agreement to complete the<br />
process and the CEO refused<br />
to sign it without the required<br />
work permit. Dasari was stuck<br />
in a loop that he was unable to<br />
unlock.<br />
Dasari was working at<br />
Whanau Tahi but the company<br />
decided it could not employ<br />
him without a work permit.<br />
Instead of sitting down with<br />
Immigration and Dasari to<br />
sort out the problem, they told<br />
Dasari to work from home until<br />
it was resolved but didn’t give<br />
him work and closed his access<br />
to the computer system. A few<br />
days later the employer advised<br />
Immigration they were withdrawing<br />
their support for his<br />
work permit, but again, they<br />
didn’t tell Dasari. Dasari sought<br />
advice and took a personal<br />
grievance.<br />
Whanau Tahi hedged its bets<br />
and ran two arguments. First<br />
it argued that the employment<br />
agreement was an illegal contract<br />
because he didn’t have a<br />
valid work permit that entitled<br />
him to work for them. Secondly<br />
it argued that the contract was<br />
frustrated because, due to no<br />
fault from either party, they<br />
were unable to implement the<br />
contract. (In an employment<br />
context, frustration of contract<br />
most commonly applies when<br />
an employee dies or is unable<br />
to attend work for a prolonged<br />
period, often due to a medical<br />
condition or because they are<br />
in prison.)<br />
The Employment Authority<br />
found for Dasari so Whanau<br />
Tahi took the matter to the<br />
Employment Court. It was<br />
a bad move because, unusually,<br />
the court agreed with<br />
everything the authority had<br />
concluded except the compensation<br />
awarded to Mr Dasari,<br />
which it increased.<br />
The court did a detailed analysis<br />
of whether the employment<br />
was frustrated and whether the<br />
employment agreement was an<br />
illegal contract. With respect to<br />
frustration, it reiterated that there<br />
is a very high threshold required<br />
to prove that performance of the<br />
contract has become impossible,<br />
and that this situation has<br />
not arisen from any action or<br />
inaction of one of the parties.<br />
It was within Whanau Tahi’s<br />
ability to provide the employment<br />
agreement to Immigration<br />
New Zealand which had given<br />
a clear indication that the work<br />
permit would be approved.<br />
Furthermore, the employment<br />
had commenced without the<br />
work permit and therefore was<br />
capable of being undertaken, so<br />
it did not meet the definition of<br />
frustration of contract.<br />
With respect to the illegal<br />
contract, the employer argued<br />
that because there was no<br />
work permit the contract was<br />
illegal. The court found that<br />
> BY ANNE AITKEN<br />
Anne Aitken, HR Professional | Email: anne@anneaitken.co.nz<br />
although the employment of<br />
Dasari without a work permit<br />
was illegal, ‘there is nothing in<br />
the Immigration Act expressly<br />
providing that a breach of its<br />
terms renders an employment<br />
agreement illegal’.<br />
Whanau Tahi was ordered<br />
by the court to pay Dasari the<br />
two months of wages it had<br />
withheld, three months lost<br />
wages and $10,000 compensation<br />
for hurt and humiliation,<br />
up from the two months<br />
lost wages and $5000 hurt and<br />
humiliation the authority had<br />
ordered.<br />
New chair for tourism body<br />
Hamilton & <strong>Waikato</strong><br />
Tourism has a new<br />
chair.<br />
Annabel Cotton has<br />
replaced Graeme Osborne<br />
as head of the regional tourism<br />
organisation marketing<br />
Hamilton and the wider<br />
<strong>Waikato</strong> region.<br />
Ms Cotton is currently a<br />
director of <strong>Waikato</strong> Regional<br />
Airport Ltd and is chair of the<br />
airport’s audit and risk committee.<br />
She also chairs the<br />
investment committee of the<br />
Hamilton-based Momentum<br />
<strong>Waikato</strong> Community<br />
Foundation.<br />
Ms Cotton’s other governance<br />
experience includes<br />
directorships and audit committee<br />
membership at Genesis<br />
Energy Limited, the Securities<br />
Commission, the External<br />
Reporting Board and several<br />
NZX-listed companies. She is<br />
a Fellow of the Australasian<br />
Investor Relations Association,<br />
the Institute of Finance<br />
Professionals, the Institute<br />
of Directors and the New<br />
Zealand Institute of Chartered<br />
Accountants.<br />
Ms Cotton is also a member<br />
of Global Women, a collaboration<br />
of influential women<br />
leaders promoting inclusion<br />
and diversity.<br />
Ms Cotton has paid tribute<br />
to outgoing chair, Graeme<br />
Osborne who, after serving<br />
five years as a director, is rotating<br />
off and has chosen to not<br />
offer himself for re-appointment.<br />
“Graeme has a very extensive<br />
and senior background<br />
in tourism and has provided<br />
outstanding leadership to the<br />
board. He leaves knowing that<br />
a comprehensive regional tourism<br />
opportunities plan is now<br />
in place for the region. Much<br />
of that was driven by his vision<br />
The employer could easily<br />
have dealt with this situation<br />
safely. Firstly, they should have<br />
fulfilled their part of the process<br />
to complete the Immigration<br />
New Zealand requirements.<br />
Secondly they should have<br />
communicated with Dasari<br />
much more openly, as required<br />
under the good faith provisions.<br />
Finally, the employment agreement<br />
included a provision that it<br />
was dependent on the employee<br />
having a work permit, if he had<br />
failed to secure his work permit<br />
he could have been dismissed<br />
with due process.<br />
New Hamilton & <strong>Waikato</strong><br />
Tourism chairwoman<br />
Annabel Cotton.<br />
and enthusiasm for the tourism<br />
sector and for our region.”<br />
Ms Cotton took up her role<br />
on <strong>November</strong> 1.<br />
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WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 11<br />
<strong>Waikato</strong> businesses missing out<br />
Out of date websites are costing<br />
<strong>Waikato</strong> businesses dearly.<br />
<strong>Waikato</strong> businesses<br />
could be missing out<br />
on half of the e-commerce<br />
they are due because<br />
their websites haven’t been<br />
updated for internet browsers<br />
on smartphones and tablets.<br />
If their core business is<br />
e-commerce this can be a substantial<br />
amount of business.<br />
If you have a website that<br />
is not responsive to mobile<br />
devices you don’t need a<br />
new one, only to update it<br />
for the latest technology<br />
which is here to stay.<br />
Hamilton based graphic<br />
design and web development<br />
company E9 surveyed<br />
150 local websites and found<br />
half were not responsive on<br />
the web browsers of mobile<br />
devices. This means websites<br />
designed for large desktop<br />
computer screens appear<br />
exactly the same on a smartphones<br />
or tablet, only in a<br />
shrunken form.<br />
Such websites are designed<br />
to be navigated with a mouse,<br />
rather than fingers, making it<br />
difficult to move from page<br />
to page.<br />
“It’s far from a great user<br />
experience for the mobile<br />
device user,” said E9 general<br />
manager Mehrdad Behroozi.<br />
“In fact it’s tedious seeing<br />
the website so tiny on your<br />
mobile device. It’s like trying<br />
to read your name on a grain<br />
of rice.<br />
“Typically such<br />
websites are anything<br />
from difficult<br />
to impossible<br />
to use on a small<br />
screen and the<br />
user usually gives<br />
up after a few seconds,<br />
since they<br />
know there’s a better<br />
browsing experience<br />
elsewhere.<br />
If your non-mobile<br />
responsive website<br />
drives a potential<br />
customer to your competitor,<br />
and they end up spending<br />
money with them, this can be a<br />
very expensive mistake.”<br />
It’s no coincidence that<br />
some of New Zealand’s busiest<br />
websites, google.co.nz<br />
and trademe.co.nz, are optimised<br />
for mobile web browsers.<br />
They appear one way on<br />
a desktop or laptop computer,<br />
and another way on a smartphone<br />
or tablet.<br />
“We were really surprised<br />
to see how many <strong>Waikato</strong><br />
WEB OF INTRIGUE: Company-X director David Hallett (left) and E9 general manager Mehrdad Behroozi.<br />
websites are still not responsive<br />
to mobile devices,”<br />
Merhdad, who is known as<br />
Merv, said.<br />
“You would not print a<br />
brochure so small that you<br />
need a magnifying glass to<br />
read it, yet a website is a more<br />
important part of your marketing<br />
collateral because it’s<br />
always on and accessible from<br />
anywhere in the world.<br />
“If you have a website that<br />
is not responsive to mobile<br />
devices you don’t need a new<br />
one, only to update it for the<br />
latest technology which is<br />
here to stay.”<br />
Internet usage from mobile<br />
devices exceeded desktop<br />
worldwide for the first<br />
time in October, StatCounter<br />
Global Stats found. Mobile<br />
device usage claimed 51.3<br />
per cent of internet usage<br />
in October, compared with<br />
48.7 per cent from desktop<br />
computers.<br />
Hamilton based software<br />
specialist Company-X, a sister<br />
firm to E9, wouldn’t dream<br />
of building a web based application<br />
that wasn’t responsive<br />
to tablets and smartphones as<br />
well as the more traditional<br />
computer monitor.<br />
“Everything we do on the<br />
web can be viewed on small<br />
screens as well as larger<br />
screens,” said director David<br />
Hallett. “The idea is that you<br />
get an equally great experience,<br />
regardless of what<br />
device you choose to view<br />
the application on.”<br />
Company-X’s clients<br />
include everyone from government<br />
departments to one<br />
person businesses with projects<br />
of large to small scale.<br />
A good proportion of<br />
Company-X’s work is on<br />
smartphone and tablet platforms<br />
in the Apple App<br />
Store for iOS devices and<br />
the Google Play store for<br />
Android, David said.<br />
“These mobile apps, by<br />
their very nature, are designed<br />
to be responsive and their<br />
popularity only goes to prove<br />
just how popular mobile<br />
computing has become in the<br />
past few years.”<br />
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12 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
WBN first on the scene<br />
E9 hosts Hamilton Central BA5 at The Long Room<br />
Proudly Sponsored By<br />
1. 2. 3.<br />
1. Vanessa Williams and Vicky<br />
Redwood, Hamilton Central.<br />
2. Anthony Ling, Eves; Graham<br />
Boswell, Snapshot.<br />
3. Tania Simpson and Jayne<br />
Irwin, Gourmet in the<br />
Gardens.<br />
My company, and our<br />
families have utilised the<br />
services of Montana<br />
Catering at home for the<br />
last 10 years. We started<br />
with a barbecue which<br />
my boss still raves about.<br />
There are never more<br />
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Montana supplies the<br />
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and serve meals that go<br />
way past the promise.<br />
I love them.<br />
David Richards,<br />
Former Managing Director<br />
iQuest (NZ) Ltd.<br />
4.<br />
5.<br />
4. Dave Hallett, Company X;<br />
Sarah King, Ambassador;<br />
Vanessa Williams, Hamilton<br />
Central; Tony Kane, Phae<br />
Group; Geoff Taylor, <strong>Waikato</strong><br />
<strong>Business</strong> <strong>News</strong>.<br />
5. Dean Howie, <strong>Waikato</strong><br />
University; Ryan O’Connor,<br />
Aida Khangholi and Merv<br />
Behroozi, E9.<br />
6 .Kevin Flynn, SkyCity<br />
Hamilton; Eoin Miles, Verum.<br />
7. Quentin Weber, Unbound;<br />
Dan Robertson, Fishbole.<br />
8. Rob Pascoe, Hamilton City<br />
Council; Claire Sherrington,<br />
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WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 13<br />
TOP OF THE CLASS<br />
Can’t reinvent the wheel? Top Town may not have altered the shape, but over the last 30 years they<br />
have changed almost everything else. From humble family beginnings to the birth of DTM Wheel<br />
& Tyre, Top Town has been one of the silent achievers in the New Zealand wheel & tyre industry.<br />
Top Town is looking to the future and ready to show us how they can change the game in the<br />
light of a fierce & overcrowded market.<br />
A BORN LEGACY<br />
Top Town’s humble story began in the early 1980’s as a small tyre shop. The following 30 years saw the business<br />
evolve into a joint collaboration with DTM Wheel & Tyre, one of New Zealand’s leading wholesaler of wheels & tyres.<br />
Operating two businesses under one roof was testing at times, but the amount of knowledge and confidence gained<br />
from servicing the country with different wheel and tyre fitments became Top Towns greatest strength.<br />
Still owned by the Tordoff family, the team is lead now by manager and family friend Richard Wright, and his team<br />
continue to provide leading edge tyre solutions and of course the extensive range of Alloy Wheels viewable in their<br />
showroom. “We specialise in wheels and tyres from 10 inch to 30 inch, and we pride ourselves in knowing<br />
everything about the business and about our products.”<br />
TIME FOR A VISIT?<br />
Whatever the vehicle application or requirement that you have, the most<br />
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Alignment, puncture repairs, lowering work, nitrogen filling, SUV, Passenger, Light Commercial, 4x4, Ultra High<br />
Performance, budget or simply the best Top Town have been leading the industry here in Hamilton since they<br />
were founded in 1984.<br />
From Budget to Top Shelf European tyre options, and the great<br />
value but affordable NEXEN range of tyres from Korea, you can<br />
have confidence that you’ll find what you desire when you call on Top<br />
Town. Manufacturers like VW, Chrysler, KIA, DODGE, Hyundai,<br />
Mitsubishi, SKODA, Renault, Porsche and now Porche, now run NEXEN<br />
tyres on their vehicles out of the factory!<br />
TOP TOWN - 674 C TeRapa Road, TeRapa, Hamilton<br />
PHONE - (07) 834 1119 | www.toptown.co.nz
14 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
Covert recordings in the workplace<br />
A preliminary decision in an employment<br />
matter, specifically whether a covert<br />
recording was admissible as evidence before<br />
the Employment Relations Authority is raising<br />
eyebrows in the employment law world.<br />
In the September <strong>2016</strong> case<br />
of Firman v Insyn Limited<br />
T/A Synergy Hair Riccarton,<br />
the employee, Ms Firman, made<br />
three covert recordings in her<br />
workplace and wanted to file the<br />
recordings, and subsequent transcripts<br />
of the recordings, as evidence<br />
that, among other claims,<br />
employees were bullying and<br />
gossiping about her.<br />
30430<br />
The general rule of thumb<br />
regarding the covert recording<br />
of conversations in employment<br />
law is that, as long as one of<br />
the participants in the conversation<br />
(generally the recorder)<br />
knows that the conversation is<br />
being recorded, and the conversation<br />
has not been specifically<br />
designed by the employee or<br />
employer to entrap someone to<br />
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say something out of context,<br />
then the recording is not illegal,<br />
and may be admissible as<br />
evidence.<br />
One of the recordings<br />
was a conversation between<br />
Ms Firman and her employer,<br />
involving the handing over<br />
of a disciplinary letter and her<br />
suspension. That was held to<br />
be admissible, which is not<br />
so unusual in cases before the<br />
authority.<br />
Another recording was a conversation<br />
between the employer<br />
and another employee, and Ms<br />
Firman claimed that this conversation<br />
had been inadvertently<br />
recorded. That was held to be<br />
inadmissible, which is also not<br />
unusual in these cases.<br />
The remaining recording,<br />
however, is far more controversial<br />
in that Ms Firman intentionally<br />
left her phone on record,<br />
unbeknown to the other employees,<br />
and then left the room in<br />
order to record evidence of what<br />
other employees were saying<br />
about her when she was not<br />
there. Despite this being both a<br />
potential breach of the Privacy<br />
Act 1993 and the Crimes Act<br />
1961, the authority member held<br />
the recording (and its transcript)<br />
was “…admissible in the context<br />
of a claim before the authority<br />
about how the applicant was<br />
treated in the workplace.”<br />
Admissibility of the latter<br />
recording is highly unusual,<br />
although it does not make it, as<br />
some have erroneously termed<br />
it, a “landmark case.” For a case<br />
to be termed as such, it needs to<br />
have a significant and potentially<br />
lasting impact on the law and<br />
subsequent cases.<br />
The authority is the lowest<br />
jurisdictional institution in<br />
employment law, outranked<br />
by the Employment Court,<br />
the Court of Appeal and the<br />
Supreme Court (in ascending<br />
order of jurisdictional clout).<br />
Decisions in the authority are<br />
EMPLOYMENT LAW<br />
> BY ERIN BURKE<br />
Employment lawyer and director at Practica Legal<br />
Email: erin@practicalegal.co.nz phone: 027 459 3375<br />
not binding on any of the courts<br />
above it, nor even on other<br />
authority decisions at the same<br />
level, although an authority<br />
decision may be “persuasive” on<br />
other cases before the authority<br />
for the purposes of attempting<br />
to maintain consistency. What’s<br />
more, it is unknown at this early<br />
stage, whether this decision in<br />
the authority will be appealed<br />
in the Employment Court.<br />
Authority decisions frequently<br />
are appealed and overturned, so<br />
any “impact” this case has on<br />
the law, may well be short-lived.<br />
A major consideration that<br />
both employees and employers<br />
need to consider when engaging<br />
in covert recordings that they<br />
are not party to is this; just<br />
because something is admissible<br />
as evidence, does not imply it is<br />
legal. If a defendant in a murder<br />
trial files evidence in their<br />
defence that at the time of the<br />
murder they were somewhere<br />
else committing a robbery, the<br />
evidence would be admissible<br />
but it would not make the robbery<br />
legal.<br />
Pursuant to section 216B of<br />
the Crimes Act, it is a criminal<br />
offence, punishable by up<br />
to two years in prison, to “…<br />
intentionally intercept any private<br />
communication by means<br />
of an interception device”<br />
where the person recording is<br />
not party to the conversation.<br />
“Intercept” is defined in the Act<br />
as including “…to hear, listen to,<br />
or record…” and “interception<br />
device” is defined as any electronic<br />
device capable of carrying<br />
out the interception. So yes,<br />
recording a conversation you are<br />
not party to on a mobile phone<br />
could definitely come within<br />
that definition.<br />
Take-home tips for employers<br />
from this controversial decision<br />
would be to ensure they<br />
have policies in place, which,<br />
among other things, specifically<br />
informs employees that covertly<br />
recording conversations they are<br />
not party to is a criminal offence,<br />
will be treated as serious misconduct<br />
and may result in summary<br />
dismissal and potentially<br />
even, criminal proceedings. The<br />
parties in an employment relationship<br />
are also constrained by<br />
good faith obligations, and any<br />
advantage a party might gain by<br />
engaging in covert recordings,<br />
may win the battle but not the<br />
war, if a covert recording is<br />
found to have breached good<br />
faith obligations or held to be a<br />
criminal offence.<br />
Hamilton insurance<br />
broker Frank wins award<br />
Hamilton-based company<br />
Frank Risk<br />
Management has won<br />
the prize for New Zealand Small<br />
to Medium Broking Company<br />
of the Year at the Australia<br />
and New Zealand Institute of<br />
Insurance and Finance Awards.<br />
Frank’s unique business<br />
model and innovative thinking<br />
were singled out by the judges,<br />
who also commented that<br />
“Founded in 2008, with no clients<br />
and a vision to disrupt the<br />
traditional approach to insurance<br />
Frank Risk Management<br />
has since expanded to more<br />
than 2000 clients serviced by<br />
13 highly skilled staff...” The<br />
judges also acknowledged the<br />
company’s “...complete transparency<br />
with clients of all sizes<br />
and the innovative manner in<br />
which it demonstrates value to<br />
those clients.”.<br />
Frank Risk Management<br />
was started by Andrew<br />
Newman and Rene Swindley,<br />
who initially ran the business<br />
out of a small garage. They both<br />
left the comfort of good paying<br />
jobs at a corporate broker, and<br />
set about disrupting the market.<br />
It’s ‘fee for service’ approach<br />
to insurance broking and risk<br />
management immediately put<br />
it off side with the established<br />
corporate multi-nationals that<br />
dominate the provision of SME<br />
insurance in New Zealand.<br />
The company name, Frank<br />
Risk Management, reflects the<br />
way they operate on a full disclosure<br />
basis without hidden<br />
commissions and their belief<br />
that business owners have<br />
the right to know what they<br />
are paying for. Frank Risk<br />
Management encourages all<br />
insurance buyers to ‘ask their<br />
broker for a complete breakdown<br />
of costs’. Good brokers<br />
should have no problem<br />
with this and the buyer can<br />
then decide if the remuneration<br />
equates to good value for the<br />
services given.<br />
Mr Swindley said that the<br />
award was an affirmation of the<br />
Frank Risk Management philosophy<br />
of bespoke insurance<br />
placement and claims service,<br />
risk management support and<br />
disaster recovery planning that<br />
is built into their overall service.<br />
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WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 15
16 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
Double recognition<br />
for Ultrafast Fibre<br />
Locally owned Ultrafast Fibre (UFF) has had<br />
a notable and deserved double success<br />
recently with a top ten placement in the<br />
Deloitte Fast50 and a prestigious award for<br />
its Chief Operating Officer Richard Jeffares.<br />
At a gala dinner for<br />
the Westpac <strong>Waikato</strong><br />
<strong>Business</strong> Awards at<br />
Claudelands Event Centre in<br />
<strong>November</strong>, Mr Jeffares took<br />
out the Emerging Leader of<br />
the Year Award and says it is<br />
a significant achievement not<br />
just for him but for UFF.<br />
“To be given this recognition<br />
is such an honour and is<br />
definitely a career milestone.<br />
I am proud to be working<br />
alongside exceptionally talented<br />
colleagues and I share<br />
this award with them,” he<br />
says.<br />
Our vision is to connect<br />
and empower as many New<br />
Zealanders as possible<br />
with all the benefits that<br />
UFB brings<br />
Mr Jeffares adds, “Ultrafast<br />
Fibre has grown in leaps and<br />
bounds and achieved major<br />
accomplishments over the<br />
last few years, including<br />
the completion of our fibre<br />
broadband network in eight<br />
cities and towns in Central<br />
North Island. Our company<br />
is a strong proponent of innovation,<br />
and we are proud to<br />
be the technology enabler for<br />
Kiwis’ entrepreneurial spirit.”<br />
UFF chief executive<br />
William Hamilton says at<br />
the awards event the <strong>Waikato</strong><br />
business community witnessed<br />
the quality of talent<br />
leading Ultrafast Fibre.<br />
“Two of my executive<br />
leaders were nominated<br />
for the<br />
same award with<br />
Ultrafast Fibre’s<br />
chief marketing<br />
officer Richard<br />
Riley also a finalist.”<br />
“Having a team<br />
of visionary leaders<br />
signifies our<br />
company’s and<br />
shareholders’ commitment<br />
to commercial<br />
and service excellence<br />
at a time where we<br />
now have the wider industry<br />
encouraging as many customers<br />
as possible to get onto<br />
superior fibre wherever it is<br />
available,” he adds.<br />
“With a strong leadership<br />
team and a dedicated pool<br />
of staff, I am confident that<br />
Ultrafast Fibre will achieve<br />
greater things in the future,”<br />
says Mr Hamilton.<br />
Meanwhile, with a growth<br />
index of 600.6 percent, UFF is<br />
the only Central North Island<br />
company to have placed in<br />
the top 10 in the Deloitte<br />
Fast50 and Mr Hamilton says<br />
the recognition is “a major<br />
success” for his team.<br />
“We placed 13th in last<br />
year’s Fast50 index and to<br />
back that up with another<br />
solid year of growth and<br />
climb to ninth is an achievement<br />
and recognition we are<br />
all very proud of.”<br />
UFF’s fully-completed<br />
ultra-fast broadband (UFB)<br />
network provides superior<br />
broadband internet access to<br />
more than 195,000 end user<br />
customers across eight cities<br />
and towns in the Central<br />
North Island.<br />
“Our vision is to connect<br />
and empower as many New<br />
Zealanders as possible with<br />
all the benefits that UFB<br />
brings”, says Mr Hamilton.<br />
“We are already seeing that<br />
high-speed internet is enhancing<br />
and, in many ways, revolutionising<br />
the way Kiwis<br />
communicate, work, play,<br />
learn and are entertained<br />
Emerging Leader of the Year, Ultrafast Fibre Chief Operating Officer<br />
Richard Jeffares, left, with Chief Executive William Hamilton.<br />
online.”<br />
In 2015, and again this year,<br />
UFF won the regional Fast50<br />
awards for Fastest Growing<br />
Technology Company and<br />
they attribute this success to<br />
the relationships they’ve built<br />
with their customers and in<br />
their determination to focus<br />
on innovation.<br />
Mr Hamilton adds, “We<br />
accept this award on behalf<br />
of a vast group, without<br />
whose support such success<br />
could not be achieved: our<br />
pioneering shareholders,<br />
WEL Networks and Waipa<br />
Networks, our fantastic<br />
125-strong team our 48 retail<br />
service providers, our supply<br />
side partners, local mayors,<br />
councillors and staff, and our<br />
63,000 connected residential<br />
and business customers”.<br />
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A consistent, reliable performance<br />
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Don’t get left behind: future-proofed<br />
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With ultra-fast broadband you can easily upgrade<br />
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More bang for your buck<br />
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Free standard residential install<br />
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In September <strong>2016</strong>, <strong>Waikato</strong> Networks (85% WEL<br />
Networks, 15% Waipa Networks) purchased all of the<br />
Government’s remaining shares in Ultrafast Fibre Limited.
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 17<br />
<strong>Waikato</strong> job advertisements soar<br />
Job advertisements on Seek New<br />
Zealand this October rose 17.1 percent in<br />
<strong>Waikato</strong>, compared with the same period<br />
last year.<br />
Janet Faulding, general<br />
manager for SEEK New<br />
Zealand, said it is great<br />
to see the <strong>Waikato</strong> job market<br />
thriving, which has contributed<br />
to the boost in national<br />
advertising growth on SEEK.<br />
“Advertising across the<br />
<strong>Waikato</strong> region on SEEK has<br />
grown 17.1 percent year on<br />
year this October with job ad<br />
growth coming from a broad<br />
Metro Motors brings a wealth of experience<br />
For integrity, professionalism<br />
and superior customer<br />
service, Metro Motors<br />
tops the bill for pre-owned vehicles.<br />
Based at 400 Te Rapa Rd,<br />
Metro Motors has been in the<br />
game for 22 years and the<br />
focus of putting customers first<br />
remains the same for the Metro<br />
team.<br />
The team have years of<br />
pre-owned car sales and service<br />
under their belts. Owners<br />
Darrell Nicholas and Craig<br />
Stewart, alongside Robert<br />
Morgan who heads the sales<br />
team, bring more than 40 years’<br />
combined sales expertise to<br />
Metro.<br />
Workshop manager and<br />
co-owner Dale Hoebergen and<br />
range of industries in the<br />
region,” Ms Faulding said.<br />
<strong>Waikato</strong> industries, in<br />
rank order, that had the greatest<br />
number of new job ads on<br />
SEEK this August to October<br />
<strong>2016</strong> and their average advertised<br />
salaries were:<br />
1. Trades and Services<br />
($55,045 )<br />
2. Manufacturing, Transport<br />
& Logistics ($70,069)<br />
mechanics Andrew Chapman<br />
(another owner) and Gene<br />
Smith, have close to 50 years’<br />
mechanical experience between<br />
them, adding to the wealth of<br />
motoring knowledge at Metro.<br />
We pride ourselves<br />
on providing<br />
complete customer<br />
satisfaction before,<br />
during and after<br />
purchase.<br />
3. Healthcare & Medical<br />
($72,790 )<br />
4. Administration & Office<br />
Support ($48,779 )<br />
5. Sales ($71,052)<br />
Across New Zealand, job<br />
advertisements were up 9.9<br />
percent.<br />
“The building boom across<br />
<strong>Waikato</strong> is helping drive<br />
trades and services job ad<br />
growth,” said Ms Faulding.<br />
“Electricians, building trades<br />
and labourers are in strongest<br />
demand.”<br />
“Mining, resources and<br />
the energy industry has also<br />
had strong growth, up 44 percent<br />
year on year, but is a<br />
smaller advertising industry,<br />
Metro’s motto of ‘better<br />
cars, better deals’ is the backbone<br />
of what the business is all<br />
about – finding the right choice<br />
of car for the customer is always<br />
at the forefront of the deal.<br />
The Metro team pride themselves<br />
on putting the customer’s<br />
needs first and they go out of<br />
their way to find the type of<br />
vehicle to suit.<br />
They recognise that understanding<br />
an individual’s different<br />
driving requirements is<br />
key to finding the right vehicle<br />
match.<br />
Darrell says it’s as simple as<br />
asking the right questions and<br />
taking the time to listen.<br />
“We take the time to ask<br />
what type of vehicle our clients<br />
really want and listen to<br />
so there are less employment<br />
opportunities on offer than<br />
other industries in the region.<br />
Most of these advertised<br />
mining, resources and energy<br />
jobs are technical roles<br />
supporting infrastructure<br />
development, such as fault<br />
technician, wireline manager<br />
and glove and barrier line<br />
mechanic,” she said.<br />
The number of jobs advertised<br />
on SEEK varied around<br />
New Zealand’s major regions<br />
this October, which is reflective<br />
of their unique labour<br />
and economic conditions.<br />
“Wellington enjoyed solid<br />
advertising growth, with job<br />
ads on SEEK up 15.4 percent<br />
their needs, because we want<br />
to ensure they purchase the car<br />
that suits their lifestyle.”<br />
But it’s more than just top<br />
quality pre-owned cars that<br />
keeps customers coming back,<br />
Metro offers servicing, WOF<br />
and detailing conveniently at<br />
the premises.<br />
With an on-site workshop,<br />
Dale, Andrew and Gene’s<br />
mechanical know-how ensures<br />
Metro vehicles are in tip-top<br />
order, while vehicle detailer<br />
Peter Curle has an eye for car<br />
grooming, meaning customers<br />
enjoy the best, all-round service<br />
available anywhere in the<br />
<strong>Waikato</strong>.<br />
“We pride ourselves on providing<br />
complete customer satisfaction<br />
before, during and after<br />
year on year this October.<br />
“Wellington’s uplift on<br />
SEEK was driven by top<br />
advertisers information and<br />
communication technology<br />
[ICT] [up three percent],<br />
administration and office<br />
support [up 12 percent],<br />
trades and services [up 61<br />
percent] and government and<br />
defence [up 19 percent],”<br />
said Ms Faulding.<br />
Auckland advertising<br />
on SEEK rose 11.2 percent<br />
this October, with the greatest<br />
number of employment<br />
opportunities coming from<br />
ICT [up 5 percent], manufacturing,<br />
transport and logistics<br />
[up 15 percent], accounting<br />
purchase,” Darrell says.<br />
“It’s important to our team<br />
that our customers feel confident<br />
that their new purchase is<br />
in great condition in every way<br />
– not only mechanically, but<br />
looking great inside and out.”<br />
It’s this attention to detail<br />
and the ability to listen to a<br />
purchaser’s particular vehicle<br />
needs that keeps customers<br />
coming back and referring<br />
Metro Motors to their friends<br />
and family.<br />
Every week a new supply of<br />
stock arrives and each vehicle<br />
is immaculately groomed and<br />
serviced.<br />
There is always a wide range<br />
of vehicles to choose from and<br />
if the one you’re looking for<br />
is not on the yard the team<br />
[up 7 percent] and trades and<br />
services [up 32 percent ].<br />
Canterbury remained the<br />
weakest major New Zealand<br />
labour market this October,<br />
with job ads on SEEK down<br />
3.1 percent year on year.<br />
Trades and services and construction<br />
and engineering<br />
were the highest advertisers<br />
for the Canterbury region<br />
this October.<br />
“With our country’s recent<br />
earthquakes and flooding<br />
we expect this will have an<br />
impact on the demand of certain<br />
roles that support the<br />
clean-up, strengthening and<br />
rebuild work that will occur,”<br />
Faulding continued.<br />
can contact you as soon as the<br />
one that fits your requirements<br />
turns up.<br />
Metro Motors will also trade<br />
your old vehicle regardless<br />
of condition and will always<br />
endeavour to provide the fairest<br />
trade-in price.<br />
Community is important to<br />
Metro Motors and for many<br />
years they have sponsored the<br />
Hamilton Wanderers Football<br />
Club and the Radio Network’s<br />
Special Children’s Christmas<br />
Project.<br />
Open Monday to Friday,<br />
8am to 6pm, and weekends<br />
10am to 5pm, you can’t go past<br />
Metro Motors at 400 Te Rapa<br />
Rd for pre-owned vehicles or<br />
check out the great range online<br />
at www.metromotors.co.nz.<br />
At Metro Motors we like to do things<br />
right the first time.<br />
• Vehicles arriving weekly<br />
• Trade-ins welcome<br />
• Finance<br />
• WOF’s<br />
• Servicing and repairs<br />
• Great customer service<br />
Metro Motors provide a well rounded end-to-end<br />
service to make it easier for you.<br />
“<br />
‘Cheers Metro Motors for the<br />
great service and easy process<br />
purchasing this quality car. You<br />
have a great team of people<br />
that can be relied on. Highly<br />
recommend to anyone anytime’<br />
- Daniel Shrimpton<br />
400 Te Rapa Road, Te Rapa, Hamilton | Ph: 07 957 9700 | www.metromotors.co.nz<br />
40386
18 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
HR MANAGEMENT AND RECRUITMENT<br />
Zero harm?<br />
Dream on…<br />
Imagine the headline: “New Zealand<br />
businesses did not have one fatality in a<br />
single year – world first!”<br />
I<br />
can imagine the author<br />
of such an article stating<br />
“from the land that gave<br />
us fantasy characters like hobbits<br />
and goblins came a statistic<br />
that made the world take<br />
notice”. Is this a fantasy? Just<br />
a pipe dream perhaps? I don’t<br />
think so. I believe that we have<br />
the basics in place to surprise<br />
even ourselves.<br />
Whenever I speak to<br />
business owners about health<br />
and safety, I invariably get a<br />
neutral to negative response.<br />
Maybe it is emotional<br />
adjustment to the new Health<br />
and Safety at Work Act<br />
(HSWA). The fact is, the<br />
HSWA is the first step needed<br />
in our journey to zero harm.<br />
It is built on a model that<br />
has worked for other countries<br />
to decrease injury and fatality<br />
rates. So, our first step would<br />
be for compliance to the<br />
HSWA to become as Kiwi as<br />
Pavlova (it is ours after all).<br />
Compliance is certainly the<br />
first step, but to drive safety<br />
that is truly sustainable,<br />
with injury rates approaching<br />
zero, a mature safety culture<br />
MANAGEMENT AND HR<br />
> BY HENNIE PETERS<br />
Organisational Consultant, Everest Group Limited. Everest Group,<br />
Creating Exceptional Workplaces, www,everestgroup.co.nz<br />
is needed. In the health and<br />
safety field, we use the DuPont<br />
Bradley Curve to help companies<br />
understand the development<br />
of an effective safety<br />
culture. The Bradley Curve<br />
identifies four distinct stages.<br />
• The first stage is reactive<br />
where employers rely<br />
on “natural instincts” to<br />
ensure safety. A typical<br />
remark during this stage<br />
is “Why do I have to tell<br />
my employees to be safe?<br />
Everyone knows a stove is<br />
hot!” This stage is further<br />
characterised by one person<br />
being given responsibility<br />
for safety and precious little<br />
involvement from management.<br />
• The second stage is the<br />
dependent stage. During this<br />
stage, the focus shifts to the<br />
supervisor. Safety is driven<br />
by compliance, becomes a<br />
condition of employment<br />
and is driven by rules and<br />
procedures. Safety training<br />
and induction is provided.<br />
Continued on page 19<br />
Guidelines–v/1.1 Logo<br />
pg 09<br />
x.1<br />
Logo & ‘It’s time.’<br />
2.2<br />
We want to give people<br />
confidence to act.<br />
But when it comes to taking action, time is the excuse<br />
that creates the most inertia. People either think that<br />
‘now’s not the time for this,’ or ‘I don’t have enough<br />
time to do this’.<br />
With this idea we’ll challenge people to consider if<br />
there is really anything stopping them from moving<br />
forward with their finances; giving them ways to<br />
ensure that it’s always the right time, to do the<br />
things they need and want to do.<br />
TM<br />
Print minimum size<br />
no less than 25mm<br />
25mm
HR MANAGEMENT AND RECRUITMENT<br />
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 19<br />
Variable pay:<br />
a share of success<br />
From page 18<br />
Management becomes<br />
more involved in safety.<br />
The typical remark during<br />
this stage is “We have rules<br />
in place, employees should<br />
just follow them!” Stage<br />
two is therefore where one<br />
would find most employers<br />
in New Zealand as they<br />
respond to the HSWA’s<br />
implementation.<br />
• As the company’s safety<br />
culture becomes more<br />
mature, the focus is on<br />
“self”. Employees have<br />
internalised safety values<br />
which now also coincides<br />
with personal values.<br />
Individuals take responsibility<br />
for their own safety.<br />
They believe they can<br />
make a difference to safety<br />
through their own actions.<br />
This reduces accidents further.<br />
A typical remark during<br />
this stage is “I have<br />
done a proper risk assessment”.<br />
• The mature safety culture<br />
becomes more effective<br />
when moving to the<br />
fourth stage. During the<br />
Interdependent stage, zero<br />
harm becomes a reality in<br />
the workplace. Teams of<br />
employees take ownership<br />
for safety, and responsibility<br />
for themselves and<br />
others. Low safety standards<br />
and risk-taking behaviours<br />
are not accepted.<br />
Engagement is high and<br />
safety becomes a source of<br />
organisational pride. One<br />
notices teams of employees<br />
actively engaging with each<br />
other, and even visitors on<br />
site, about safety.<br />
How can an organisation<br />
develop a mature and effective<br />
safety culture? The answer lies<br />
in the development of effective<br />
safety habits. Behaviour-based<br />
safety focuses on identifying<br />
the critical behaviours at all<br />
levels of the organisation that<br />
drive unsafe behaviour. It follows<br />
a top down, bottom up<br />
approach by actively engaging<br />
management on one hand,<br />
and employees on the other,<br />
in identifying their own critical<br />
behaviours. This process<br />
builds a strong, collaborative<br />
and mature safety culture that<br />
has proven effective in massively<br />
reducing injuries and<br />
fatalities, if not eliminating<br />
them altogether.<br />
While New Zealand starts<br />
taking the first steps towards<br />
improving its safety culture<br />
by complying with the<br />
HSWA, it is worth keeping<br />
in mind the ultimate dream<br />
is to reach the reality of zero<br />
harm. Behaviour-based safety<br />
is the vehicle that will take us<br />
to that reality. The headlines<br />
may be a while away yet, but<br />
that shouldn’t stop us from<br />
dreaming!<br />
Some leaders believe that<br />
introducing an incentive<br />
scheme will enhance<br />
company performance but,<br />
experience suggests that the<br />
solution isn’t so clear-cut.<br />
No guarantee<br />
As remuneration and reward<br />
specialists, we are often asked<br />
by organisations to design<br />
incentive schemes that will<br />
remedy performance issues.<br />
We advocate that carefully<br />
designed and implemented variable<br />
pay schemes can improve<br />
workforce productivity. But, it<br />
is important to understand that<br />
incentive pay alone will not<br />
guarantee business success or<br />
drive all behavioural change<br />
desired.<br />
In fact, there are a number<br />
of things variable pay does not<br />
do. For example, don’t attempt<br />
to introduce incentive pay as a<br />
measure to shore up structural<br />
deficiencies, poor morale or<br />
bad client relationships as it is<br />
unlikely to address the underlying<br />
issues.<br />
Rewarding good organisation<br />
outcomes<br />
Introducing variable pay<br />
does not reduce fixed pay or<br />
remove an organisation’s systems<br />
around increases, rather it<br />
gives employees the opportunity<br />
to share in the organisation’s<br />
success.<br />
When exploring incentive<br />
schemes our view is that<br />
• Incentive pay is about<br />
rewarding good organisation<br />
outcomes with a financial<br />
reward. Except in specialised<br />
roles, it is not about<br />
Cathy Hendry<br />
Senior consultant<br />
Strategic Pay<br />
Tauranga<br />
+ mob 027 498 9812<br />
+ cathy@strategicpay.co.nz<br />
motivation.<br />
• With a deeply embedded<br />
entitlement culture in New<br />
Zealand, having a variable<br />
component to pay adds a<br />
refreshing reality check<br />
as to how an organisation<br />
works.<br />
Good employers, particularly<br />
those with good performance<br />
management systems, will be<br />
most capable of introducing<br />
such systems of variable pay<br />
and will be most likely to reap<br />
the rewards.<br />
Talk with us<br />
Variable pay, if implemented<br />
well, can be a useful tool to<br />
reward performance particularly<br />
in times of relatively low salary<br />
movement. However, if you<br />
are considering implementing a<br />
scheme it is worth talking with<br />
a remuneration specialist as<br />
poorly designed schemes can<br />
be problematic and will not<br />
produce the desired outcomes.<br />
Nigel Murphy, based at<br />
<strong>Waikato</strong> Innovation Park in<br />
Hamilton, and Cathy Hendry in<br />
Tauranga are your local consultants<br />
in Strategic Pay’s Northern<br />
Region team. They are available<br />
to discuss an incentive<br />
scheme for your organisation<br />
or review your existing scheme<br />
to ensure that it is adding value<br />
to your organisation.<br />
Nigel Murphy<br />
Consultant<br />
Strategic Pay<br />
Hamilton<br />
+ mob 027 403 1242<br />
+ nigel.murphy@<br />
strategicpay.co.nz<br />
www.strategicpay.co.nz<br />
CREATE SUCCESS BY<br />
REWARDING PERFORMANCE<br />
Strategic Pay provides innovative solutions to organisations<br />
for their strategic remuneration, performance development<br />
and performance improvement needs. We help improve<br />
your overall performance by ensuring employee effort,<br />
remuneration and rewards are closely aligned with<br />
business objectives.<br />
Talk to us about:<br />
+ Remuneration and Reward<br />
+ Executive remuneration and performance advice<br />
(including incentives)<br />
+ Organisational Structure and Design<br />
Contact us for your complimentary remuneration audit<br />
100%<br />
LOCAL<br />
Strategic Pay Limited<br />
Auckland | Hamilton | Wellington | Christchurch | Dunedin | www.strategicpay.co.nz | info@strategicpay.co.nz<br />
Helping organisations succeed through the performance of people
20 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
HR MANAGEMENT AND RECRUITMENT<br />
New IT management service<br />
for smaller businesses<br />
<strong>November</strong> sees the launch of a new IT<br />
management service for small to medium<br />
size enterprises (SMEs).<br />
Burton and Associates<br />
managing director,<br />
Phil Burton is launching<br />
the service after observing<br />
the number of small business<br />
organisations for whom hiring<br />
of a full-time IT management<br />
resource is not financially<br />
justifiable but who still need<br />
professional IT assistance or<br />
guidance.<br />
It can be a nightmare negotiating<br />
the myriad world of IT<br />
TDDA makes huge<br />
strides in <strong>Waikato</strong><br />
From page 3<br />
regime are many, including<br />
reduced accidents and near<br />
misses, reduced absenteeism,<br />
increased productivity and<br />
reduced disciplinary actions.<br />
It must be stressed that<br />
only a robust and approved<br />
drug testing programme, utilising<br />
proper procedures and<br />
conducted in accordance to<br />
the accredited standards with<br />
best commercial practice, will<br />
achieve these results. It is crucial<br />
that the testing provider<br />
holds ISO 15189-2012 accred-<br />
solutions, services, products<br />
and suppliers and for many<br />
SMEs in <strong>Waikato</strong> it has been<br />
difficult to secure IT management<br />
and/or consulting services<br />
independent of vendor<br />
influence. This new service<br />
means organisations can use<br />
a skilled and experienced IT<br />
resource for a tailored time<br />
period. This provides the ability<br />
to get an independent view<br />
of an organisation’s IT situation<br />
and to consider a range<br />
of options to resolve problems<br />
or facilitate business growth<br />
through technology benefits.<br />
Clients get the independent<br />
IT advice and delivery service<br />
they need without ongoing IT<br />
management costs.<br />
Phil’s research identified<br />
that some organisations need<br />
specific IT challenges resolved<br />
while others require the<br />
development of an IT roadmap<br />
that matches their business<br />
plan. One of the advantages of<br />
this service is that that it can<br />
deliver whatever IT outcomes<br />
are required, while keeping<br />
costs to a minimum and<br />
itation to be able to conduct<br />
on-site screening and prevent<br />
any allegations of discrimination,<br />
the tester should also be<br />
an independent service provider<br />
to be able to withstand legal<br />
scrutiny.<br />
Research shows clear evidence<br />
of the link between a<br />
higher incidence of workplace<br />
accidents and employee drug<br />
or substance use, both in New<br />
Zealand and overseas.* The<br />
key themes emerging from<br />
these studies conclude that<br />
businesses with sound workplace<br />
policies are associated<br />
with lower risk levels of<br />
workplace accidents related to<br />
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J3838A
HR MANAGEMENT AND RECRUITMENT<br />
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
21<br />
Oxygen<br />
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22 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
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The Canstar Blue award<br />
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being rated five stars across<br />
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Oil Changers is one of the<br />
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And Hamilton’s Oil<br />
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WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 23<br />
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24 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
Westpac <strong>Waikato</strong> <strong>Business</strong> Awards<br />
Winners announced<br />
The winners at the Westpac <strong>Waikato</strong> <strong>Business</strong> Awards were<br />
announced at their annual gala dinner on Friday 4, <strong>November</strong>,<br />
at Claudelands, along with the inaugural Laurette to the <strong>Waikato</strong><br />
<strong>Business</strong> Hall of Fame.<br />
WESTPAC WAIKATO BUSINESS AWARDS<br />
<strong>Waikato</strong> Chamber of<br />
Commerce Chief<br />
Executive, William<br />
Durning said that once again<br />
the business community from<br />
across <strong>Waikato</strong>, came together<br />
with a strong unified voice representing<br />
all those in business<br />
and the role that business plays<br />
in supporting and enabling the<br />
community that they work in.<br />
“It is tonight that we as<br />
a business community come<br />
together to support, encourage<br />
and celebrate those among<br />
us that have understood the<br />
importance of what they do<br />
in business every day, not just<br />
for our region, but also for our<br />
country” Mr Durning said.<br />
The winners are;<br />
NOT-FOR-PROFIT AWARD<br />
Sponsored by SKYCITY<br />
Hamilton<br />
CSC Buying Group<br />
MICRO BUSINESS AWARD<br />
Sponsored by Porter Group<br />
Raglan Coconut Yoghurt<br />
SERVICE EXCELLENCE<br />
AWARD<br />
Sponsored by AON Insurance<br />
Agoge<br />
BUSINESS GROWTH<br />
AWARD<br />
Sponsored by Deloitte<br />
Hobbiton Movie Set<br />
MARKETING AWARD<br />
Sponsored by Chow:Hill<br />
Architects<br />
Hobbiton Movie Set<br />
INNOVATION AWARD<br />
Sponsored by Vodafone<br />
Coolsense NZ Limited<br />
STRATEGY & PLANNING<br />
AWARD<br />
Sponsored by WINTEC<br />
SKYCITY Hamilton<br />
COMMUNITY<br />
CONTRIBUTION AWARD<br />
Sponsored by Perry Group<br />
Zealong Tea Estate<br />
GLOBAL OPERATOR<br />
AWARD<br />
Sponsored by <strong>Waikato</strong> Means<br />
<strong>Business</strong><br />
MEA<br />
EMERGING LEADER OF<br />
THE YEAR AWARD<br />
Sponsored by Everest Group<br />
Richard Jeffares – Ultrafast<br />
Fibre<br />
CEO OF THE YEAR<br />
AWARD<br />
Sponsored by The University<br />
of <strong>Waikato</strong><br />
Garth Dibley – CEO WEL<br />
Networks<br />
SUPREME BUSINESS OF<br />
THE YEAR AWARD<br />
Sponsored by Westpac<br />
Hobbiton Movie Set<br />
WAIKATO BUSINESS<br />
HALL OF FAME<br />
INAUGURAL LAUREATE<br />
Bernie Crosby<br />
Mr Durning said the<br />
<strong>Waikato</strong> region is a critical part<br />
of the success of business in<br />
New Zealand and this was supported<br />
by the extensive range<br />
and quality of those businesses<br />
and business leaders that were<br />
recognised at this years sold<br />
out event.<br />
<strong>Business</strong>es that participated<br />
in the awards have benefitted<br />
in several ways. Those that<br />
have made the finals and the<br />
category winners have had<br />
their business profiles raised;<br />
strengthening existing commercial<br />
relationships and laying<br />
the groundwork for new<br />
relationships to develop.<br />
Winner of the Micro <strong>Business</strong> or the Year<br />
Award – Raglan Coconut Yoghurt<br />
CEO of the Year Award winner<br />
– Garth Dibley, WEL<br />
“All participants have benefited<br />
from the process of articulating<br />
the specific attributes<br />
and processes of what they do,<br />
thereby helping them to consistently<br />
grow and develop,”<br />
Mr Durning said.<br />
Participating businesses<br />
also receive feedback from the<br />
highly capable judge’s panel,<br />
which gives these businesses<br />
points to work on for future<br />
planning, adding value to them<br />
as well as the overall region’s<br />
economy.<br />
“The intense competition,<br />
Winner of the Community Contrib<br />
Award – Zealong Tea Estate<br />
quality of entries coupled by<br />
the fact that the judges deliberated<br />
long and hard over selecting<br />
winners should give great<br />
pride to Russell Alexander and<br />
all the team from Hobbiton<br />
Continues page 28<br />
Congratulations<br />
to all winners in the<br />
<strong>2016</strong> Westpac <strong>Waikato</strong><br />
<strong>Business</strong> Awards<br />
WAIKATO CHAMBER OF COMMERCE<br />
www.waikatochamber.co.nz<br />
07 839 5895<br />
J7007A
WESTPAC WAIKATO BUSINESS AWARDS<br />
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 25<br />
ution<br />
Supreme Award winner<br />
– Hobbiton Movie Set<br />
Hobbiton’s success<br />
down to ‘team effort’<br />
Winner Strategy & Planning Award<br />
– SKYCITY Hamilton<br />
Winner Emerging Leader of the Year<br />
Award – Richard Jeffares, Ultrafast Fibre<br />
By GEOFF TAYLOR<br />
Russell Alexander, chief<br />
executive of Hobbiton<br />
Movie Set, Supreme<br />
winner of the Westpac <strong>Waikato</strong><br />
<strong>Business</strong> Awards has paid tribute<br />
to the work of his staff and his<br />
board of directors.<br />
“Having good people around<br />
you is the key to it. And bloody<br />
hard work. Those two things combined.”<br />
“We’ve got a supportive team<br />
and a supportive board and belief<br />
in the product and what we’re<br />
doing.”<br />
Russell described the awards<br />
night at which Hobbiton Movie<br />
Set also won the Deloitte <strong>Business</strong><br />
Growth Award and the Chow:Hill<br />
Marketing Award as “a very cool<br />
night.”<br />
“I think it was good for the<br />
team to get some recognition and<br />
hopefully it lends a bit of a humbling<br />
feeling that they are part of a<br />
successful organisation.”<br />
He said Hobbiton had taken<br />
senior managers to other award<br />
ceremonies this year but on this<br />
occasion he wanted the next tier<br />
of staff to experience the event at<br />
Claudelands Event Centre.<br />
“It’s nice to share it round<br />
because the engine room often<br />
doesn’t get recognised.”<br />
Russell said as chief executive<br />
he was very lucky to have an experienced<br />
board. He recalled how<br />
after years of being a “one man<br />
band” he initially had been worried<br />
about the prospect of reporting<br />
to the board.<br />
“I remember the very first<br />
board meeting former Tourism<br />
New Zealand chief executive<br />
George Hickton saying to me<br />
‘we’re here to support you – not<br />
to be the ogre’ and there has never<br />
been a truer word spoken.”<br />
The board is chaired by<br />
Colin Harvey and comprises Mr<br />
Hickton, Russell’s brother Craig<br />
and accountant James Corke.<br />
“Being chief executive can be<br />
a lonely role to be honest. The<br />
board has been very supportive<br />
and I think it’s made a big difference.”<br />
Hobbiton’s success is reflected<br />
in the exponential growth of its<br />
visitors and the raft of awards it has<br />
received this year. Hobbiton took<br />
out three categories at September’s<br />
Tourism Industry Awards including<br />
the People’s Choice, <strong>Business</strong><br />
Excellence (more than $6m turnover)<br />
and the Tourism Marketing<br />
Campaign Award.<br />
In June Hobbiton was a finalist<br />
in the Exporter of the Year<br />
awards (more than $25 million<br />
turnover) while in October Russell<br />
was given the Conventions and<br />
Incentives New Zealand (CINZ)<br />
Outstanding Contributor Award.<br />
In <strong>November</strong> Hobbiton was a<br />
finalist in the ANZ Best Medium<br />
Category of the New Zealand<br />
International <strong>Business</strong> Awards.<br />
Russell says the number of<br />
awards they have received stems<br />
partly from the fact that management<br />
has put more time into<br />
entries. He sees this as a healthy<br />
process as it helps identify gaps in<br />
the business.<br />
“I think the awards success<br />
we’ve had is also a culmination<br />
of the growth in the business and<br />
the effect it is having and the jobs<br />
we’ve created in the local economy.”<br />
Hobbiton employs about 220<br />
staff and through its construction<br />
activity employs many local<br />
contractors. On the day <strong>Waikato</strong><br />
<strong>Business</strong> <strong>News</strong> visited, 55 staff<br />
from contractors were on- site.<br />
Russell says 90 percent of<br />
Hobbiton’s visitors are international<br />
tourists, most of whom also<br />
visit Matamata. Hobbiton is also<br />
keen to engage more with the<br />
community. Over two months in<br />
the winter Hobbiton ran $10 daily<br />
tours for Matamata locals and then<br />
donated the proceeds to Pohlen<br />
Hospital.<br />
Congratulations to Hobbiton Movie Set,<br />
Supreme Winner of the Westpac <strong>Waikato</strong><br />
<strong>Business</strong> Awards.<br />
JN15060<br />
Westpac New Zealand Limited.
26 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
WESTPAC WAIKATO BUSINESS AWARDS<br />
Coolsense<br />
NZ’s innovation<br />
recognised<br />
Perry Group would<br />
like to congratulate<br />
all the winners of<br />
the <strong>2016</strong> Westpac<br />
<strong>Business</strong> Excellence<br />
Awards<br />
PERRY HOUSE<br />
360 Tristram Street, Private Bag 3091<br />
Hamilton, New Zealand<br />
Ph: 64 7 838 3633 • Fx: 64 7 838 3699<br />
Email: perry@perry.co.nz • www.perry.co.nz<br />
30003<br />
Hamilton-based business Coolsense NZ Ltd<br />
has been awarded the Westpac <strong>Waikato</strong><br />
<strong>Business</strong> Innovation Award for its state-ofthe-art<br />
snap chilling system Vari-COOL.<br />
Coolsense NZ Limited is<br />
a refrigeration manufacturer<br />
specialising in<br />
the agri-tech market, primarily<br />
supplying chilling equipment<br />
to dairy farms. At the<br />
heart and soul of its proposition<br />
is a single innovative idea<br />
which has helped to develop<br />
a unit which meets all the<br />
world's milk chilling standards,<br />
and opened up major<br />
export potential. And all of<br />
this has been achieved in a<br />
remarkably short period of<br />
time.<br />
The “chiller in a box”<br />
innovation takes all of the<br />
dairy shed’s chilling duties<br />
and controls that through one<br />
unit, snap chilling milk in seconds<br />
to sub six degrees while<br />
simultaneously chilling multiple<br />
vats and generating free<br />
up to 500 litres per hour of 70<br />
degree hot water ready for the<br />
dairy shed wash down.<br />
The units are all manufactured<br />
as a 'ground-up' build in<br />
Coolsense NZ’s Hamilton factory.<br />
Led by the process engineer<br />
director-shareholder and<br />
proprietor Allan Steele, and<br />
balanced by the pragmatism<br />
of his fellow-director-shareholder<br />
and co-manager Tim<br />
Stace, the small team of committed,<br />
focused and enthusiastic<br />
people have created an<br />
industry changing unit - a<br />
'game-changer'.<br />
We’re the big<br />
little start-up<br />
company which has<br />
concentrated on<br />
innovation to produce<br />
an industry changing<br />
eco-friendly chilling<br />
system.<br />
Allan has been working<br />
on different products for a<br />
while and says being recognised<br />
by the <strong>Waikato</strong> business<br />
community and his peers as<br />
having contributed something<br />
of value to the dairy industry<br />
is ‘humbling.’<br />
“I have put my heart and<br />
soul into the development of<br />
snap chilling technology and<br />
the Vari-COOL is the one I’m<br />
the most proud of. I feel like<br />
I’ve finally got the product<br />
that I want and we are certainly<br />
seeing that with the<br />
Continued on 27
WESTPAC WAIKATO BUSINESS AWARDS<br />
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
27<br />
Innovation Award winner - Coolsense NZ Ltd.<br />
From page 26<br />
traction we are getting in the<br />
marketplace now.<br />
The company’s products<br />
have been manufactured to be<br />
super robust using the highest<br />
quality state of the art componentry<br />
and materials - and<br />
they look attractive. The colour<br />
LCD control panels and<br />
the electronic 'smarts' at the<br />
heart of their unit are comparatively<br />
easy to use and also help<br />
to make them future-proof in<br />
terms of quality assessment,<br />
data collection, data logging<br />
and evaluation of their own<br />
performance and savings.<br />
The system has an extremely<br />
high energy efficiency<br />
rating and depending on the<br />
scale of the farm, Allan says<br />
it can save farmers anywhere<br />
between $4000 and $12,000<br />
per year in electrical consumption.<br />
It is also connected to<br />
the internet and works as a<br />
supervisory system by recording<br />
when milking starts, when<br />
it stops, what the milk chilling<br />
temperature is and how long<br />
it took. You can check all this<br />
remotely and should any issue<br />
arise the machine will text<br />
alert you.<br />
Tim Stace says “we’re<br />
the big little start-up company<br />
which has concentrated<br />
on innovation to produce an<br />
industry changing eco-friendly<br />
chilling system.”<br />
Snap chilling is said to half<br />
the bacterial content of the<br />
milk which in turn increases<br />
the value of the commodity.<br />
Milk bacteria spreads asexually<br />
so one cell splits into two,<br />
two into four and so on. The<br />
snap chilling system captures<br />
what is called the bacterial lag<br />
phase of the milk which is the<br />
short period of time before the<br />
bacteria multiplies. Getting the<br />
milk from the udder to the milk<br />
tank takes about 60 seconds<br />
and in that time the milk has<br />
been snap chilled from 36 to<br />
6 degrees.<br />
For processors like<br />
Fonterra it adds value to the<br />
milk because bacteria are the<br />
greatest cause of food deterioration<br />
and temperature is the<br />
greatest single factor affecting<br />
bacteria growth. Snap chilling<br />
allows them to produce better<br />
quality products from the milk<br />
allowing them to create higher<br />
value products.<br />
Allan says he was motivated<br />
to create a system like the<br />
Vari-COOL when he saw there<br />
was going to be a problem<br />
with the current milk chilling<br />
methodology.<br />
“There really wasn’t a<br />
robust solution for NZ dairy<br />
farmers to use alongside the<br />
current milk vat asset and to<br />
attain snap chilling with a solid<br />
return on investment. That has<br />
been the drive for me… to fix<br />
the problem that lies within the<br />
industry.”<br />
From July 2018 New<br />
Zealand’s dairy farmers have<br />
to comply with the new milk<br />
temperature standards. It is<br />
generally recognised that<br />
between 40-60 percent of New<br />
Zealand dairy farms will not<br />
comply with the new standards<br />
without some degree of<br />
upgrading their current equipment.<br />
Coolsense’s current target<br />
market is the dairy industry<br />
and although they are not<br />
offering the lowest price, once<br />
their industry-leading energy<br />
savings are considered, the<br />
engineering robustness of their<br />
design, and how comprehensive<br />
the installation package<br />
on offer is, then the 'Vari-<br />
COOL' will quickly become<br />
the standard.<br />
Initially, the units were<br />
principally designed for use<br />
by larger dairy farm platforms,<br />
however they have<br />
now expanded the range to<br />
cover a full range of dairy farm<br />
sizes. And have the potential to<br />
move into the wine and brewing<br />
industries.<br />
Coolsense NZ has an<br />
authorised dealer network of<br />
refrigeration specialist companies<br />
throughout New Zealand<br />
who install, service and monitor<br />
the machines.<br />
Proud Winner of the Westpac <strong>Waikato</strong> <strong>Business</strong> Awards <strong>2016</strong> – Planning & Strategy<br />
Proud Sponsor of the Not-for-profit Award Category<br />
Congratulations to all the Winners
28 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
WESTPAC WAIKATO BUSINESS AWARDS<br />
<strong>Waikato</strong> Chamber of Commerce Inaugural Hall<br />
of Fame Laureate – Bernie Crosby<br />
Westpac <strong>Waikato</strong> <strong>Business</strong><br />
Awards Winners Announced<br />
From page 24<br />
Movie Set. Hobbiton Movie<br />
set has re-directed tourism<br />
flows in New Zealand and<br />
catapulted Matamata into the<br />
spotlight.<br />
“Hobbiton has become<br />
one of the “must see” destinations<br />
in New Zealand with<br />
approximately one in eight<br />
international visitors visiting<br />
Hobbiton during their trip.<br />
“This success is attributed<br />
to a focus on continuous<br />
improvement, staff quality and<br />
revenue diversification. With<br />
460,000 visitors in <strong>2016</strong> the<br />
company has worked tirelessly<br />
to realise the vision of an<br />
authentic and informative visitor<br />
experience within a living<br />
movie set.<br />
“The business is delivering<br />
across customer experience,<br />
growth, and bottom line performance<br />
targets. It has effective<br />
strategies to continue a high<br />
rate of growth into the future.<br />
“It gives back to its local<br />
community on multiple levels.<br />
Hobbiton is a stunning, well<br />
run business that is delivering<br />
not only regionally but to<br />
the New Zealand economy as<br />
well.” Mr Durning said<br />
In announcing Bernie<br />
Crosby of Prolife Foods as<br />
the inaugural Laureate to the<br />
<strong>Waikato</strong> <strong>Business</strong> Hall of Fame<br />
Mr Durning said that time and<br />
time again Bernie proved that<br />
through positive thinking and<br />
hard work, what may initially<br />
appear as a setback, both professionally<br />
and personally, can<br />
in fact be a great opportunity<br />
to assist others, and as such<br />
he epitomised exactly those<br />
attributes that we all strive for<br />
in how we approach business<br />
here in <strong>Waikato</strong>.<br />
Winner of the Not-for-Profit Award<br />
– CSC Buying Group<br />
Bernie Crosby<br />
Winner Service Excellence<br />
Award – Agoge<br />
Winner of the Global Operator<br />
Award – MEA<br />
Winner of the Innovation Award<br />
– Coolsense NZ
Hobbiton a truly unique<br />
site for a function<br />
Looking to do something unique for your<br />
upcoming conference, work or Christmas<br />
function?<br />
Hobbiton Movie Set<br />
is an experience like<br />
no other… allow your<br />
guests to be immersed in the<br />
natural beauty of Middleearth<br />
with a two-hour fully<br />
guided tour of the famous<br />
movie set as seen in The Lord<br />
of the Rings and The Hobbit<br />
trilogies movies. Your guide<br />
will escort you around the<br />
set, showing you the intricate<br />
detailing, pointing out the most<br />
famous locations and explaining<br />
how the movie magic was<br />
made. You will be taken around<br />
the 12 acre set; past Hobbit<br />
Holes, the Mill and into the<br />
famous Green Dragon Inn,<br />
where you can indulge in our<br />
exclusive, specially brewed<br />
beverages to conclude your<br />
own Middle-earth adventure.<br />
Your guests can then remain<br />
in the masterfully re-created<br />
pub where both the indoor<br />
and outdoor fireplaces will be<br />
going, encouraging your guests<br />
to spread throughout the venue<br />
and into the Bywater beer garden<br />
beneath the glowing lanterns.<br />
For a cocktail event there<br />
will be two bars open serving<br />
our Southfarthing range and<br />
Middle-earth wine range and<br />
catering will include continuous<br />
substantial themed canapés<br />
served throughout the evening<br />
to substitute a meal. The alternative<br />
option would be for your<br />
guests to enjoy a seated buffet<br />
meal or banquet feast fit<br />
for a Hobbit inside the Green<br />
Dragon Inn.<br />
Alternatively, for larger<br />
groups you can spend up to 45<br />
minutes in the Green Dragon<br />
Inn enjoying pre-dinner drinks<br />
before being moved to the<br />
adjacent party marquee for a<br />
seated meal. The painted canvas<br />
exterior, vibrant bunting and<br />
colourful lanterns of the party<br />
marquee means your group<br />
will be immersed in the festive<br />
magic of the movies and the<br />
outside garden bar overlooking<br />
the movie set, provides an<br />
exquisite view.<br />
Or allow your guests to<br />
experience the newest, most<br />
exciting offering to exclusive<br />
function groups... The<br />
Hobbiton Marketplace.<br />
The Marketplace is a bustling,<br />
vibrant experience to<br />
tantalise the senses of your visitors.<br />
Guests will find themselves<br />
engulfed in the sights,<br />
smells, sounds and tastes of<br />
the shire. Situated by the Mill<br />
and a short stroll across the<br />
double arch stone bridge from<br />
the Green Dragon Inn is the<br />
Marketplace. Guests are invited<br />
to taste a real piece of Middleearth<br />
from individually themed<br />
stalls bursting with traditional<br />
Hobbit fare. The market stalls<br />
are catered to your guests’<br />
requirements and can consist<br />
of New Zealand cheeses, freshly<br />
baked artisan breads, cured<br />
meats, smoked fish, and of<br />
course fresh produce from the<br />
Hobbiton gardens just to name<br />
a few.<br />
Throughout the evening<br />
there will be roaming Middleearth<br />
entertainment mingling<br />
among the guests. Our visitors<br />
are invited to move freely<br />
throughout the area and watch<br />
the carpenters, horse farriers<br />
and puppeteers go about their<br />
daily life. Among the stalls will<br />
be Hobbiton’s handcrafted barrel<br />
bars pouring the exclusive<br />
Hobbit Southfarthing range, a<br />
selection of Middle Earth wines<br />
and various non-alcoholic beverages.<br />
As the sun sets over<br />
Hobbiton Movie Set the village<br />
will light up and provide<br />
a stunning backdrop for your<br />
celebration.<br />
For more information regarding<br />
Hobbiton functions or if you<br />
would like to make a booking<br />
please contact us at office@<br />
hobbitontours.com or phone us<br />
on 07 888 1505.
30 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
CONFERENCE, EVENTS AND VENUES<br />
Travel in style with<br />
Luxury Airport Shuttles<br />
The first step you take on a journey<br />
begins when you leave home.<br />
And that very first<br />
step towards your<br />
destination can be<br />
the moment when<br />
the ‘relax button’ can be<br />
pushed and all the anticipation<br />
and excitement can<br />
take hold.<br />
That’s the aim of Luxury<br />
Airport Shuttles. It’s to<br />
start the journey with their<br />
passengers and to ease<br />
them into the luxury of<br />
travelling in style.<br />
Whether it’s in a<br />
Mercedes van or a<br />
Volkswagon four door, the<br />
company aims to have their<br />
passengers relax in style<br />
as they make their way<br />
around New Zealand.<br />
Luxury Airport Shuttles<br />
is a door-to-door service<br />
to Auckland airport<br />
and Auckland city from<br />
Hamilton, Rotorua &<br />
Tauranga.<br />
The difference is the<br />
company’s attention to<br />
detail. Travellers choosing<br />
to use Luxury Airport<br />
Shuttles can see it in<br />
the way the vehicles are<br />
groomed or in the manner<br />
their coach drivers welcome<br />
them on board.<br />
<strong>Business</strong> Development<br />
Manager Geoff Rawlings<br />
says it is about ensuring<br />
the company’s drivers are<br />
passionate about driving<br />
and are engaged with their<br />
passengers’ holiday plans.<br />
“We like to start the<br />
journey with our clients.<br />
It is all about enjoying the<br />
ride, having them arrive in<br />
a safe and relaxed frame<br />
of mind, ready for the next<br />
step in the journey.”<br />
The company offers<br />
transportation starting<br />
at midnight when clients<br />
need the early start to the<br />
airport. Luxury Airport<br />
Shuttles will be there for<br />
them when they arrive<br />
back home.<br />
The company’s bright<br />
turquoise and white branding<br />
and quality vehicles<br />
stand out from the crowd<br />
Mercedes and VW have the highest ratings for safety and comfort.<br />
and are easy to see at airports.<br />
And Luxury Airport<br />
Shuttles don’t stop just at<br />
airports, they cover corporate<br />
charters and rentals,<br />
city to city shuttles, hospital<br />
and cruise ship tours<br />
and transfers.<br />
It’s a comprehensive<br />
service with drivers able<br />
to take advantage of high<br />
quality European vehicles,<br />
no matter what their individual<br />
end destinations<br />
may be.<br />
The company fleet or<br />
more than 40 European<br />
cars and vans are all<br />
equipped with GPS tracking<br />
to ensure accurate travel<br />
times. Vehicles range in<br />
size from three seats up to<br />
53 seats.<br />
With around 10 vehicles<br />
per day travelling between<br />
Auckland Airport and the<br />
Bay of Plenty/ <strong>Waikato</strong><br />
regions, this ensures the<br />
Domestic and International<br />
markets are covered.<br />
Private charters while<br />
staying in the Bay of<br />
Plenty can also be supplied,<br />
with groups previously<br />
having travelled<br />
around Tauranga and the<br />
Mount Maunganui beaches<br />
and toured Rotorua attractions<br />
and Hobbiton.<br />
Conference Services<br />
Conference Transport Providers<br />
We can provide your transport to and from Airports, Motels, Hotels and your conference<br />
venues. We can also provide your transport to team building activities, or dining out options.<br />
We have a modern fleet of European vehicles<br />
and can cater for any size group.<br />
Phone: 0800 454 678 or +64 07 547 4444<br />
21 Jean Batten Drive, Mt Maunganui | Email: info.luxuryairportshuttles.co.nz<br />
www.luxuryairportshuttles.co.nz<br />
Email: info@royalecoachlines.co.nz | Quality Coachlines & Tours<br />
www.royalcoachlines.co.nz<br />
30066
CONFERENCE, EVENTS AND VENUES<br />
Kai for Kaikoura<br />
– a lunch with a cause<br />
The <strong>Waikato</strong> food and hospitality industry<br />
bands together for a great cause this<br />
Christmas.<br />
On Tuesday <strong>December</strong><br />
13 the banks of Turtle<br />
Lake at the Hamilton<br />
Gardens will be a buzz with<br />
more than 200 diners enjoying<br />
a delicious four course lunch<br />
but there is more to this lunch<br />
than a dose of Christmas<br />
cheer!<br />
All the food and labour,<br />
every piece of cutlery and<br />
glass of wine, the linen and<br />
the entertainment have all<br />
been donated and proceeds, an<br />
expected $10-15,000 is being<br />
donated to the Red Cross<br />
Kaikoura Earthquake Appeal.<br />
Leanne Morris from The<br />
Event Company is the brainchild<br />
behind the event and<br />
with the help of <strong>Waikato</strong> Food<br />
Inc has pulled together the<br />
manpower, ingredients and<br />
equipment needed for this<br />
huge event in just one week.<br />
<strong>Waikato</strong> Food Inc chairperson,<br />
Vicki Ravlich-Horan<br />
says: “When Leanne told me<br />
about her idea I thought she<br />
was mad but we needed to<br />
give it a go.”<br />
Vicki says: “This is one of<br />
the benefits of an organisation<br />
like <strong>Waikato</strong> Food Inc, we<br />
could immediately tap into<br />
our members and networks<br />
with a call for help and we<br />
were not disappointed. Within<br />
a couple of days we had<br />
almost all the food we needed<br />
to put on an amazing lunch for<br />
250 people, plus offer for help<br />
to prepare and serve it.”<br />
Tickets are available via<br />
eventfinda.co.nz and details<br />
of the lunch will be posted on<br />
<strong>Waikato</strong> Food Inc's facebook<br />
page as they are confirmed.<br />
“This is a huge event to organise,”<br />
Vicki points out. “It<br />
would normally take months<br />
and we are doing it in three<br />
weeks all with volunteers in<br />
what is a crazy busy time for<br />
everyone so we are relying<br />
on word of mouth, people<br />
sharing what we are trying to<br />
achieve and generally getting<br />
behind the cause.” If the<br />
response so far is any indication<br />
tickets will go fast.<br />
Kai for Kaikoura Lunch<br />
Tuesday 13th <strong>December</strong>,<br />
12noon<br />
Turtle Lake, Hamilton<br />
Gardens (The Pavilion if wet)<br />
Cost $50pp for 4 course<br />
lunch including a glass of<br />
wine or beer<br />
Set menu as follows:<br />
• Volare bread served with<br />
Whangape Extra Virgin<br />
Olive Oil and Pepler’s<br />
dukkah<br />
• Ballotine of chicken served<br />
on a spiced pumpkin<br />
puree with Pirongia bacon<br />
wrapped asparagus, roast<br />
jersey bennes and black<br />
garlic butter<br />
• Lewis Road chocolate<br />
bread and butter pudding<br />
served with berries and<br />
Lewis Road ice cream and<br />
Raglan Coconut Yoghurt<br />
• Meyer and Over the Moon<br />
Cheese accompanied with<br />
fresh fruit and Peplers<br />
Quince jelly<br />
Tickets available via http://<br />
www.eventfinda.co.nz/<strong>2016</strong>/<br />
kai-for-kaikoura/waikato<br />
A huge thanks to our<br />
sponsors so far<br />
Bidvest Fresh, Montana,<br />
Kerr & Ladbrook, Volare,<br />
Lewis Road Creamery,<br />
Good George, Invivo Wines,<br />
Peplers, Meyer Cheese, Over<br />
The Moon Dairy, Pirongia<br />
Bacon, Whangape Olive oil,<br />
Raglan Coconut Oil, The<br />
Eatery, Banh Mi Caphe,<br />
Simply Squeezed, Hamilton<br />
Gardens<br />
<strong>Waikato</strong> Food Inc<br />
<strong>Waikato</strong> Food Inc is a<br />
not for profit member based<br />
organisation with two goals;<br />
promoting and growing food<br />
and hospitality businesses in<br />
the <strong>Waikato</strong>.<br />
For more information go to<br />
www.waikatofoodinc.com<br />
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
Momento Travel Co would like to wish all our clients and<br />
suppliers a fabulous festive season and look forward to<br />
working with you in 2017!<br />
• Groups • Conferences • Incentives<br />
• Product launches • Gala dinners and awards evenings<br />
• Roadshows • Special events • Client functions<br />
Your local travel and event management specialists.<br />
We design packages for groups and events of any size and will<br />
manage your arrangements from conception to completion!<br />
Connect | Celebrate | Reward | Inspire<br />
Call us: +64 7 949 9990<br />
Email us: travel@momentotravel.co.nz<br />
www.momentotravel.co.nz<br />
31<br />
C9209H<br />
Delight your staff and clients with a function at one of<br />
the most charming historic hotels in New Zealand<br />
Nestled in native bush in the heart of the Waitomo Caves<br />
district, transfers from Hamilton are available to make it a<br />
night to remember<br />
Outstanding value, sumptuous full buffet dinner in our<br />
elegant ballroom which caters for up to 200 guests<br />
Phone: 0800 GPS GPS<br />
0800 477 477 or 07 8477 477<br />
Tel. +64 21 0279 1204<br />
corinne@thewellesley.co.nz<br />
www.waitomocaveshotel.co.nz<br />
From<br />
$48pp<br />
Bookings essential<br />
• Fast, safe, reliable,<br />
24/7 taxis<br />
• Corporate<br />
• <strong>Business</strong> class and<br />
• Total mobility vehicle<br />
available<br />
Your trusted Blue Bubble Taxi will provide you<br />
with a safe and reliable experience.<br />
Download now: www.bbapp.co.nz<br />
• Easy to book • 16 cities nationwide<br />
• You choose... pay the driver or pay via the app<br />
30334<br />
40377<br />
www.hamiltontaxis.co.nz<br />
info@hamiltontaxis.co.nz<br />
Hamilton Office 07 846 0061
32 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
CONFERENCE, EVENTS AND VENUES<br />
Ember celebrates anniversary<br />
Ember Restaurant celebrated its first birthday with a function<br />
in <strong>November</strong>. Ember opened in <strong>November</strong> 2015, two years<br />
after a disastrous fire destroyed the Pumice Restaurant on the<br />
same site. Ember co-owners David Kerr and Ryan Ladbrook<br />
celebrated a year in operation with a lively event including a four<br />
course meal described as a “taste of the American banquet”.<br />
Leanne Morris, Olwen Kerr, Nick Childs,<br />
John Kerr, Shona Childs.<br />
David Kerr, part owner<br />
of the restaurant.<br />
Shane Walden, Ruth Walden,<br />
Brigit Brant, Giles Brant.<br />
Josh White, Clinton Cowley,<br />
Jayne Cowley, Annica White.<br />
Jessica Dwyer, Lewis Beattie,<br />
Tim Jutsum, Lassi Jutsum.<br />
Maree Hall, Tracey McHardie,<br />
Mitch McHardie, Jonathan Hall.<br />
LOOK OUT FOR OUR NEXT CONFERENCE,<br />
EVENTS AND VENUES FEATURE.
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 33<br />
Food megatrends to<br />
tip farming on its head<br />
As whole milk powder prices start to<br />
surge again, farmers are being cautioned<br />
not to let that distract them from some of<br />
the biggest disruptions coming to farm<br />
systems the world as ever seen.<br />
By RICHARD RENNIE<br />
KPMG’s head of agribusiness,<br />
Ian Proudfoot told<br />
delegates at this year’s<br />
rural update agribusiness seminar<br />
at Karapiro the world was<br />
on the verge of a new “agrarian<br />
revolution”.<br />
It would result in some of<br />
the practises undertaken for<br />
generations being tipped on<br />
their head within a few short<br />
years.<br />
“Don’t let the recent rise<br />
cloud your judgement, we are<br />
at the point where there is a<br />
lot of hard work to be done to<br />
deliver a country that remains<br />
productive and valued into the<br />
future.”<br />
He broadly identified some<br />
of the megatrends unseating<br />
conventional commodity driven<br />
production from agricultural<br />
countries. They will demand a<br />
new mindset not only in how<br />
food is produced, but how it is<br />
delivered.<br />
Millennials, those born<br />
between about 1982 and 2004,<br />
are starting to have children<br />
and are bringing a different<br />
mindset on how food is delivered<br />
and consumed.<br />
“They want instant access<br />
to everything. They are<br />
hyper-connected and this<br />
access applies to food also.<br />
Even new start-ups like My<br />
Food Bag may have increased<br />
door-to-door access, but still<br />
remain relatively inflexible.<br />
This generation is seeking<br />
instantaneous and flexible food<br />
choices.”<br />
He pointed to McDonalds’<br />
“Create your taste” tailored<br />
meal options which also have<br />
the effect of up-pricing a standard<br />
takeaway meal spend by<br />
tens of dollars. He expected<br />
supermarkets would be endangered<br />
within 25 years, with<br />
models like Amazon Fresh<br />
meeting that millennial need<br />
for instantaneous delivery.<br />
“They can deliver what you<br />
want to your front door in less<br />
than an hour, quicker than you<br />
could go and buy the things<br />
yourself.”<br />
“Crowdsourced” food<br />
was becoming more common,<br />
and at a premium. He<br />
cited a Californian company<br />
that would process lamb on<br />
demand, at a value of about<br />
$500 a lamb.<br />
Door-to- door deliveries have grown to satisfy the demand for instant access to food.<br />
Future tech envisaged by Trek<br />
The future of “The<br />
Internet of Things” looks<br />
like Gene Roddenberry’s<br />
Star Trek.<br />
Roddenberry’s vision<br />
of humankind served by<br />
“Unchained Technology”<br />
seemed a far-fetched idea only<br />
possible in the far future when<br />
he put it on screen in 1966.<br />
But thanks to “The Internet of<br />
Things”, a concept that by <strong>2016</strong><br />
has been around for 34 years,<br />
Roddenberry’s better technology-enabled<br />
future is almost<br />
here.<br />
“The Internet of Things” is a<br />
phrase defined by internet connectivity<br />
of every day devices,<br />
giving that hardware extra<br />
functionality thanks to their<br />
connection to the internet via<br />
cable, wi-fi or a mobile phone<br />
network.<br />
In today’s world that means<br />
more than the obvious personal<br />
computers, tablet computers<br />
and smartphones, although they<br />
were the start.<br />
The trusty old doorbell is a<br />
good example of how internet<br />
connectivity can help transform<br />
a simple device. It becomes<br />
much more usable than the simple<br />
function it was originally<br />
designed for in the days before<br />
the internet changed all of our<br />
lives.<br />
In the old days, the doorbell<br />
simply rang a chime when the<br />
button was pressed to alert you<br />
to the fact that someone was at<br />
your door. If you were out there<br />
was no way to know whether<br />
someone had called at your<br />
front door unless they left you<br />
a message or rang you later.<br />
But thanks to Australasian and<br />
American firm Ring’s embracing<br />
of “The Internet of Things”<br />
enabled technology it’s now<br />
possible to not miss a single<br />
caller from anywhere in the<br />
world.<br />
By adding a webcam to the<br />
doorbell and connecting it to<br />
the internet it’s possible to see<br />
who is at your door, and even<br />
speak to them, when you are<br />
away from home. Since most<br />
burglars ring the bell, posing<br />
as a door to door odd jobber if<br />
you happened to answer, this<br />
is a good way of identifying<br />
a would-be burglar. You can<br />
tell him or her you are in the<br />
shower, or some such excuse,<br />
but if they don’t fall for your<br />
ruse you can send the police a<br />
photograph of the person who<br />
called at your home the day<br />
it was ransacked and precious<br />
items stolen. This would go a<br />
long way towards apprehending<br />
the culprit and recovering your<br />
stolen stuff.<br />
You can even extend the<br />
range of the camera to cover<br />
KPMG head of agribusiness<br />
Ian Proudfoot.<br />
Creating “fashionable”<br />
foods opened up opportunities<br />
as much as it created risk.<br />
He pointed to Marlborough’s<br />
Sauvignon Blanc industry, with<br />
its tens of thousands of hectares<br />
devoted to a single grape<br />
type.<br />
“While it is going very<br />
well now internationally, just<br />
imagine what happens should it<br />
become the next Chardonnay?”<br />
The statistics on the ageing<br />
global population are well<br />
understood in terms of impact<br />
upon labour forces.<br />
But the linkage between<br />
longevity and good health is<br />
starting to fray as more people<br />
carry significant illnesses<br />
with them through longer lives,<br />
thanks to advances in medicine.<br />
Mr Proudfoot said 85 percent<br />
of people over 60 manage<br />
at least one chronic health<br />
condition, and that management<br />
was increasingly being<br />
achieved through food consumption.<br />
But those conditions also<br />
needed to be accounted for<br />
in packaging technology, for<br />
example avoiding difficult to<br />
open lids and packets for a<br />
market experiencing the limitations<br />
of arthritis.<br />
“We are getting to the point<br />
of customised food, and Nestle<br />
is already achieving this with<br />
its dog food brand Purina. It is<br />
possible for you as the owner<br />
other parts of your section with<br />
smart motion detection.<br />
Other examples of the<br />
“Internet of Things” today<br />
include burglar alarms that<br />
ring your mobile phone when<br />
they’re triggered, smart fridges<br />
that text you when you need<br />
more milk, activity trackers that<br />
record your fitness regime and<br />
its effects to the web, and RFID<br />
sensors that track the location<br />
of shipping containers.<br />
In <strong>Waikato</strong> “The Internet<br />
of Things” connects farmers<br />
to their cows in real time via<br />
Hamilton-based herd improvement<br />
co-operative LIC's online<br />
herd records database MINDA.<br />
to enter on line the dog’s health<br />
history and issues, and receive<br />
a tailored dog food. If it can<br />
be done for dogs, how long<br />
will it be before we do it for<br />
humans?”<br />
As health systems groan<br />
under the chronic disease onset<br />
and an older population, more<br />
governments are also acknowledging<br />
the value of keeping<br />
people healthy rather than curing<br />
them in later life.<br />
Taxes on sugar, salt and<br />
fats were likely to impact upon<br />
New Zealand significantly,<br />
given NZ products did end up<br />
in final items that may contain<br />
higher levels of salt, fat and<br />
sugar.<br />
But with an ageing population<br />
also came a nostalgic<br />
streak with a market seeking<br />
out products that reminded<br />
them of the ‘good old days’,<br />
accounting for growing<br />
demand of products like craft<br />
beer.<br />
“As the global beer market<br />
grows at 0.2 percent a year,<br />
this market is growing at 13<br />
percent.”<br />
Globally there is now an<br />
additional 1.3 million people<br />
a week moving into cities, and<br />
estimates are for average commuting<br />
time to now account for<br />
3-4 hours a day, with the first<br />
and last meal of the day held on<br />
the means of commuting, such<br />
as the train.<br />
“So the challenge is how<br />
TECH TALK<br />
> BY DAVID HALLETT<br />
do we put value into the food<br />
they eat in a way that it is convenient?”<br />
He also cautioned on the<br />
assumption made that as developing<br />
nations became wealthier<br />
they would migrate to more<br />
westernised tastes.<br />
“What we are seeing is the<br />
diet in emerging markets is not<br />
changing as greatly as thought.<br />
In Japan for example, they will<br />
pay a fortune now for a great<br />
piece of steak, but the diet is<br />
essentially the same as it was<br />
50 years ago.”<br />
In what he labelled the<br />
“bok choy” effect, it is in fact<br />
the diet of countries like ours<br />
that is changing, incorporating<br />
more of what those countries<br />
had traditionally consumed.<br />
“So we have to remember<br />
that what we grow may not be<br />
what people want to eat.”<br />
In this rapidly changing<br />
environment, New Zealand ran<br />
the risk of falling behind.<br />
With only 0.5 percent of the<br />
global research and development<br />
spend on food technology,<br />
we risked only getting 0.5<br />
percent of the good ideas.<br />
At present NZ’s $37.5<br />
billion of food exports when<br />
on-sold and processed further<br />
offshore were earning a quarter<br />
of a trillion dollars.<br />
“So at present we are only<br />
recognising less the 15 percent<br />
of the total value of what we<br />
grow.”<br />
David Hallett is a director of Hamilton software specialist Company-X,<br />
design house E9 and chief nerd at <strong>Waikato</strong> Need a Nerd.<br />
In tomorrow’s world<br />
that means a proliferation of<br />
such devices as envisaged by<br />
Roddenberry and his production<br />
team. The USS Enterprise’s<br />
shipboard computer was connected<br />
to practically every tool<br />
used by the crew, the most versatile<br />
of which was the tricorder.<br />
The tricorder could record,<br />
store and analyse data.<br />
A working model of what<br />
the Star Trek team envisaged<br />
50 year ago is about to become<br />
reality thanks to the Qualcomm<br />
Tricorder XPRIZE competition.<br />
The winning team will receive<br />
US$10 million to develop a real<br />
life working model of a medical<br />
tricorder. For this imagine a<br />
portable, wireless device in the<br />
palm of your hand that monitors<br />
and diagnoses your health<br />
conditions for a remote doctor.<br />
Qualcomm hopes it will lead to<br />
a radical innovation in healthcare<br />
that will give individuals<br />
far greater choices in when,<br />
where, and how they receive<br />
medical care.<br />
Such is the future of “The<br />
Internet of Things”.<br />
While the Qualcomm<br />
Tricroder XPRIZE is a logical<br />
outcome of “The Internet of<br />
Things”, the final frontier is<br />
literally the limit to what’s next<br />
in this space.
34 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
HAMILTON AIRPORT PRECINCT<br />
Hamilton Airport<br />
- a destination in its<br />
own right<br />
Hamilton Airport is a popular destination<br />
these days – and not just for travellers.<br />
By GEOFF TAYLOR<br />
Hard on the heels of the<br />
successful opening<br />
of the airport’s new<br />
destination café, the Mavis<br />
Lounge, a new Mavis & Co,<br />
the airport has celebrated<br />
the launch of its conference<br />
facilities.<br />
Hamilton & <strong>Waikato</strong><br />
Tourism’s industry symposium<br />
on <strong>November</strong> 23 proved<br />
to be the perfect occasion to<br />
unveil the airport’s four conference<br />
rooms utilising previously<br />
unused terminal space.<br />
The response from<br />
attendees at the symposium<br />
was enthusiastic.<br />
The new offering comprises<br />
two large rooms capable<br />
of seating more than 100 and<br />
ideal for a variety of formal<br />
dinners and functions<br />
and two smaller rooms ideal<br />
for presentations or board<br />
meetings. Matching that is a<br />
comprehensive, top quality<br />
food and beverage offering,<br />
free car parking for delegates<br />
and the intention to offer hot<br />
desking facilities for businesspeople.<br />
Already the introduction<br />
of Mavis Lounge has created<br />
a “fantastic” response,<br />
according to airport chief<br />
executive Mark Morgan who<br />
says its presence has changed<br />
the whole atmosphere and<br />
environment of the mezzanine<br />
floor.<br />
It’s all part of the airport<br />
management’s desire to<br />
emphasise that the airport is a<br />
place for people to come and<br />
enjoy themselves, not just to<br />
fly in or out of.<br />
“Our message is simple;<br />
it’s your airport – come<br />
and enjoy it. We would like<br />
nothing better than to see<br />
<strong>Waikato</strong> people come in here<br />
for brunch, relax and plane<br />
spot. “And similarly, make<br />
the most of our meeting and<br />
convention space. It’s an easy<br />
destination to get in and out<br />
of and it’s a pleasant place<br />
to come.”<br />
Airport finances sound<br />
The new attractions are the<br />
result of some hard consolidation<br />
work over the last<br />
two years to steer the airport<br />
into a sound financial<br />
position. A new board and<br />
new chief executive came in<br />
with a clear mandate from<br />
shareholding councils: to create<br />
a strong viable regional<br />
airport. The objective was<br />
to get the finances back in<br />
order and create a sustainable<br />
business.<br />
The airport’s Titanium<br />
Park Joint Venture was<br />
dissolved by the board on<br />
March 31. In its place is<br />
Images of Hamilton Airport's conference and board rooms.<br />
the Titanium Park Ltd (TPL)<br />
board, a subsidiary of the<br />
airport which is charged with<br />
maximising income from the<br />
airport’s extensive land holdings<br />
and tenancies. To help<br />
ensure that perpetual property<br />
income, a comprehensive<br />
development plan is to be put<br />
before the airport board and<br />
shareholding councils early<br />
next year. The land is perfectly<br />
positioned for developers;<br />
it is more competitively<br />
priced than north of the city,<br />
there are no development<br />
costs for developers and TPL<br />
is in total control of the landholdings,<br />
making it responsive<br />
and flexible and it can<br />
ensure that design guidelines<br />
protect the property value<br />
and working environment of<br />
all land owners and tenants<br />
on the airport precinct<br />
Furthermore, the impending<br />
development of the<br />
Peacocke subdivision is<br />
likely to bring forward the<br />
long-awaited Southern Links<br />
roading network, providing a<br />
better connection to SH1 and<br />
the Port of Tauranga.<br />
All of these factors<br />
make the land an increasingly<br />
attractive proposition<br />
for businesses to relocate to<br />
the Airport(Conscious that<br />
freight statement is good but<br />
would need to expand that to<br />
freight and other businesses<br />
– don’t want to exclude non<br />
freight businesses from considering<br />
this?)<br />
Mr Morgan is confident<br />
that over time, the property<br />
holdings will create a strong<br />
non-aeronautical revenue<br />
base to supplement the airport’s<br />
income.<br />
Passenger numbers on<br />
the increase<br />
With patronage across<br />
Hamilton’s three main regional<br />
routes on the rise and the<br />
second highest total aircraft<br />
movements in the country,<br />
Hamilton Airport’s books are<br />
heading back into the black<br />
and ahead of budget.<br />
From October, patronage<br />
on flights between Hamilton<br />
and Palmerston North has<br />
jumped massively as capacity<br />
was boosted when the<br />
50-seater Q300 replaced<br />
the 19-seater Beech aircraft<br />
1900D. Schedules have been<br />
Continued on page 35<br />
SOMETHING DIFFERENT<br />
FOR yOuR NExT EvENT?<br />
With great food and coffee and an interesting space,<br />
Hamilton Airport is a great venue for your next<br />
business meeting or event.<br />
Email admin@hamiltonairport.co.nz to find out more.<br />
www.hamiltonairport.co.nz
HAMILTON AIRPORT ... PRECINCT<br />
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 35<br />
From page 34<br />
aligned to allow Palmerston<br />
North-bound passengers to<br />
then fly on to Wellington if<br />
they desire. In the last two<br />
months, year-on-year patronage<br />
on this route has jumped<br />
by up to 90 percent.<br />
Capacity between<br />
Hamilton and Wellington<br />
has been boosted as new<br />
68-seat ATR72-600 aircraft<br />
have been introduced on all<br />
peak time services, providing<br />
more seating and quicker<br />
flight times. In addition, the<br />
Christchurch schedule has<br />
been increased with an additional<br />
daily service. ATR72-<br />
600 are the most efficient aircraft<br />
in their class and feature<br />
a new cabin layout, larger<br />
overhead bins, and advanced<br />
cockpit technology.<br />
Over the past two months,<br />
year on year, patronage on<br />
Hamilton’s three routes<br />
between Palmerston North,<br />
Wellington and Christchurch<br />
are up about 10 percent.<br />
Premium customer<br />
experience<br />
Having all the basics in<br />
place has allowed Hamilton<br />
Airport’s management to<br />
focus on ensuring a premium<br />
customer experience.<br />
The establishment of the<br />
café and conference facilities<br />
not only makes the airport an<br />
attractive destination, it creates<br />
further revenue creating<br />
possibilities.<br />
Meanwhile Air New<br />
Zealand has invested significantly<br />
in the airport,<br />
including spending well in<br />
excess of one million on its<br />
new regional lounge which<br />
opened earlier this year. The<br />
new-look lounge seats 92<br />
people, boasts prime views of<br />
the runway and surrounding<br />
farmland and provides guests<br />
with buffet and light refreshments<br />
as well as bar facilities.<br />
For business travelers,<br />
there is access to Wifi, a photocopier/printer<br />
and USB and<br />
power points at most seats.<br />
In the near future, Air New<br />
Zealand will follow this with<br />
a comprehensive revamp of<br />
its check-in facilities which<br />
will further enhance the experience<br />
for airport customers.<br />
The exciting infrastructural<br />
changes have been complemented<br />
by up to a 10 percent<br />
drop in regional airfares and<br />
scheduling improvements<br />
instituted as part of Air New<br />
Zealand’s regional strategy.<br />
With research showing the<br />
airport’s catchment will grow<br />
by about 50,000 people in the<br />
next decade, there is no reason<br />
why passenger numbers<br />
won’t continue to rise.<br />
Also, Hamilton Airport is<br />
in prime position to capitalise<br />
on traveller’s unwillingness<br />
to face traffic congestion and<br />
high accommodation prices<br />
in Auckland, particularly as<br />
the price differential between<br />
flying out of the two airport’s<br />
narrows.<br />
The airport board consolidation<br />
over the last two years<br />
has paid off. The basics are<br />
in place and the new vision<br />
to create a destination in its<br />
own right is already paying<br />
dividends.<br />
Hamilton Airport is perfectly<br />
placed to maximise<br />
on the growth opportunities<br />
ahead.<br />
Hamilton & <strong>Waikato</strong> Tourism chief executive Jason<br />
Dawson speaks at <strong>November</strong>'s tourism industry<br />
symposium where Hamilton Airport's conference<br />
facilities were unveiled for the first time.<br />
POSITION YOUR BUSINESS FOR GROWTH AT<br />
TITANIUM PARK<br />
Centrally located and with transport links, Titanium Park is the perfect location<br />
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To find out more about this unique opportunity contact:<br />
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www.hamiltonairport.co.nz | www.titaniumpark.co.nz
36<br />
HAMILTON AIRPORT ... PRECINCT<br />
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
Mavis takes off<br />
at the airport<br />
The extension of the Mavis brand to<br />
Hamilton Airport in recent months has been<br />
a huge success – but even better is to<br />
come.<br />
By GEOFF TAYLOR<br />
With business already<br />
flourishing at the<br />
new Mavis Lounge,<br />
Mavis & Co owner Fin Irwin<br />
says he is about to unveil an<br />
exciting new menu.<br />
Fin, owner of two Mavis<br />
outlets – the original Mavis<br />
& Co in Hamilton East and<br />
Mavis & Co – Made to Order<br />
in the city - readily admits<br />
when the idea of extending<br />
the brand into the airport was<br />
first raised he was unsure.<br />
All up, it’s been a<br />
great move. It’s<br />
been good for the<br />
business and I think<br />
good for the airport<br />
too.”<br />
“I was flattered and interested<br />
but at the same time a<br />
little cautious,” he says.<br />
“I wasn’t sure that an airport<br />
would fit our brand.”<br />
The idea was part of airport<br />
mangement plan’s to<br />
make the airport a destination<br />
for <strong>Waikato</strong> people rather<br />
than just a place for travellers.<br />
“The important thing for<br />
me was that it didn’t just feel<br />
like an airport café. It had to<br />
be a Mavis café at the airport<br />
rather than an airport café.<br />
We wanted to keep the prices<br />
down as much as we can.”<br />
Even leading up to opening<br />
day in August, Fin was having<br />
the odd second thought.<br />
He had expected the “pop<br />
up” Mavis created downstairs<br />
while the permanent café was<br />
built might be “marginal” in<br />
terms of turnover but was<br />
surprised with its popularity.<br />
The move to the new café<br />
on the mezzanine was even<br />
better.<br />
“We hadn’t even got any<br />
signs in place yet so I wasn’t<br />
expecting the first day to be<br />
anything spectacular. It coincided<br />
with school holidays<br />
which obviously helped but it<br />
was very busy. Overall, going<br />
upstairs has been a great<br />
Mavis & Co owner Fin Irwin and<br />
Hamilton Airport chief executive Mark<br />
Morgan at Mavis Lounge's opening.<br />
move for us.”<br />
Ever since, the business<br />
has cracked along and every<br />
day staff are fielding more<br />
enquiries. Fin is anticipating<br />
residents in nearby areas like<br />
Tamahere will often pop in<br />
for coffee or a drink, making<br />
the most of two hours free<br />
parking for any spend over<br />
$15.<br />
Mavis Lounge has started<br />
out serving cabinet food<br />
but is ready to implement a<br />
varied new menu likely to<br />
cover breakfast seven days<br />
and a fuller menu Wednesday<br />
to Sundays, highlighted by<br />
Continued on page 37<br />
MAVIS Lounge<br />
New<br />
menu<br />
coming<br />
soon<br />
2 hours<br />
free parking<br />
with a minimum<br />
spend of $15<br />
The ideal venue for small and large functions/gatherings<br />
Located upstairs at Hamilton Airport, Airport Road, Hamilton<br />
Enquires: hello@mavis.co.nz<br />
J9420A<br />
MAVIS
HAMILTON AIRPORT PRECINCT<br />
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 37<br />
From page 36<br />
Friday night tapas.<br />
Brunch specialities include<br />
Eggs Benedict on house made<br />
English muffin & hollandaise<br />
and the Mavis Feast. Fin<br />
highly recommends house cut<br />
potato crisps and thick cut<br />
chips with chicken gravy on<br />
the snack menu and the lunch<br />
menu dish Korean Fried<br />
Chicken. Meanwhile tapas<br />
dishes include Angus Pure<br />
Beef Skewer, Beef Tallow<br />
Beignet, Lightly Smoked<br />
Oysters and a bowl of Crispy<br />
White Anchovy Stuffed<br />
Olives.<br />
“The menu is going to be<br />
very varied and very exciting.<br />
I think people will love it.”<br />
Mavis Lounge seats more<br />
than 100 and Finn says it’s an<br />
idea place for events, parties<br />
and functions. It’s a big area,<br />
says Finn and areas can easily<br />
be partitioned off while music<br />
will soon be introduced.<br />
The kitchen will also be<br />
catering for events at the airport’s<br />
newly opened conference<br />
facilities.<br />
“All up, it’s been a great<br />
move. It’s been good for the<br />
business and I think good for<br />
the airport too.”<br />
Wrought iron manufacturers, gates & balustrades<br />
30 YEARS IN BUSINESS<br />
Artform Steelworks are proud to support the<br />
opening of Mavis Lounge at the Hamilton Airport<br />
www.artformsteelworks.com<br />
25B Northway Street | Te Rapa, <strong>Waikato</strong>, 3200 | +64 7 849 2944<br />
40099<br />
Flooring Covering Specialist<br />
Cantec Service Hamilton Ltd<br />
are proud to be part of the<br />
Mavis Lounge opening<br />
at the Hamilton Airport<br />
hamilton@cantecservices.co.nz<br />
1118 Norton Rd • Hamilton<br />
Tel 07 846 7166 Fax 07 846 6103<br />
COMMERCIAL / INDUSTRIAL /<br />
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RESIDENTIAL PAINTING<br />
hamilton@centecservices.co.nz<br />
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proud to support Mavis Lounge on their<br />
recent opening at Hamilton Airport.<br />
Hamilton Flooring Limited<br />
9 Ashmore Court, Hamilton<br />
P: 07 853 5944 | F: 07 853 5945 | M: 027 4941 000<br />
30055
38<br />
LANDMARK HOMES<br />
Stylish Landmark<br />
show home graces<br />
our northern suburbs<br />
A new show home, the Orini, now graces<br />
the northern suburbs of Hamilton.<br />
This is one of the many<br />
outstanding designs<br />
presented by Landmark<br />
Homes and reflects the Central<br />
Otago pavilion style of residential<br />
living.<br />
After passing through the<br />
very welcoming entrance visitors<br />
will be impressed by the<br />
roomy living spaces that wrap<br />
around the spacious entertainer’s<br />
kitchen, with generous<br />
scullery, which forms the<br />
hub of this upmarket home<br />
and opens to outside through<br />
French doors.<br />
Four large bedrooms form<br />
a separate wing with wide<br />
hallways from which outdoor<br />
garden features are on display<br />
through grand picture windows.<br />
Pavilion style rooflines<br />
umbrella the luxurious sized<br />
spaces throughout this carefully<br />
thought out show home<br />
placed on its own block at 71<br />
Roy Hilton Drive, Flagstaff,<br />
Hamilton.<br />
“<strong>2016</strong> has been a great year<br />
for the <strong>Waikato</strong>/Coromandel<br />
Landmark Homes franchise,”<br />
said director Will Quigley. “We<br />
won the Landmark Homes<br />
Franchise of the Year Supreme<br />
Award and have 16 homes<br />
under construction.”<br />
Will, who was born to a life<br />
of farming, finally gave up the<br />
land and headed to the United<br />
States where he lived for several<br />
years<br />
On his return he bought a<br />
Landmark Homes franchise,<br />
agreeing with the company<br />
catchphrase… Don’t build a<br />
house, build a landmark.<br />
Continued on page 37<br />
Creating your dream home<br />
Landmark Homes mission is to guid you through the new build accommodating your<br />
needs and shaping your ideas into reality.<br />
LANDMARK HOMES WAIKATO/COROMANDEL<br />
543 Te Rapa Road, Hamilton | p. 07 849 5565 | www.landmarkhomes.co.nz<br />
<strong>2016</strong> FRANCHISE<br />
OF THE YEAR<br />
30363
LANDMARK HOMES<br />
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
39<br />
Proudly associated with<br />
Landmark Homes Hamilton<br />
Congratulations on the opening of your new show home!<br />
80443<br />
18 Eldonwood Drive, Matamata | 07 888 5414<br />
www.curtaincreations.co.nz<br />
www.laserelectrical.co.nz<br />
email Hamilton@laserelectrical.co.nz<br />
Proud to be<br />
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with Landmark<br />
Homes<br />
show homes<br />
40168<br />
Proud to support<br />
Landmark Homes<br />
www.hostess.co.nz<br />
40004<br />
Experienced installers and retailers<br />
Warm Floors Gas & Heat Centre<br />
767 Victoria Road, Cambridge<br />
027 275 8695<br />
www.totalheating.co.nz
40 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
LANDMARK HOMES<br />
Stylish Landmark show home<br />
graces our northern suburbs<br />
30424<br />
Hardware Direct Limited<br />
47 Maui Street<br />
Te Rapa, Hamilton<br />
p. 07 839 3025<br />
e. terapa@hardwaredirect.co.nz<br />
w. hardwaredirect.co.nz<br />
Proud to work along with<br />
Landmark Homes on their new show home<br />
Congratulations on winning <strong>2016</strong><br />
Franchise of the Year<br />
Phone Nigel 027 4970 424<br />
warrenpainters.com<br />
warrenpainters007@gmail.com<br />
Hardware Direct<br />
are proud to be<br />
suppliers of quality<br />
Dorma hardware<br />
to Landmark<br />
Homes <strong>Waikato</strong><br />
D9209M<br />
From page 36<br />
And so it was, four years<br />
ago, he took over the franchise<br />
and has never looked back.<br />
Eighteen months ago Will’s<br />
project manager at the time<br />
Nigel Watson joined forces and<br />
is now a partner in the business<br />
“We have a great group of<br />
subbies who communicate well<br />
with our building gangs so the<br />
builds keep right on schedule,”<br />
said Will.<br />
A visit to Landmark Homes<br />
Orini show home at 17 Roy<br />
Hilton Drive, Flagstaff will<br />
give you an insight into just<br />
what this franchise can produce<br />
for you.<br />
Check out the website<br />
www.landmarkhomes.co.nz<br />
The website is a goldmine<br />
of ideas for the potential home<br />
owner.<br />
The plan selection offers a<br />
plan to suit most every budget<br />
as well as presenting your<br />
dream home.<br />
In its Design and Build section<br />
Landmark says: “Let us<br />
bring your dream to fruition.<br />
“With our design expertise<br />
and a melding of design<br />
principles, practical use of<br />
your section, light and spaces,<br />
Landmark looks forward to<br />
working closely with you on<br />
this exciting option.<br />
Here are a few practical<br />
hints to get you on your way.<br />
Invest in a scrapbook and<br />
sectionalise it into living spaces,<br />
sleeping spaces, kitchen,<br />
bathroom and outside living.<br />
Include lights, staircases,<br />
exterior finishes, floor coverings<br />
and room layout…absolutely<br />
everything that takes<br />
your fancy.<br />
Use the internet to peruse<br />
architectural websites, structural<br />
features, fireplaces and<br />
more. Record the links or<br />
prepare a disc to show your<br />
Landmark designer.<br />
Visit your site at different<br />
times of the day. While<br />
practicalities such as drainage,<br />
access to services, day lighting<br />
can and do influence where<br />
your home is positioned, by<br />
having a feel for the land and<br />
how it relates to other properties,<br />
you will be able to consider<br />
the positioning rooms and<br />
outdoor living spaces.<br />
The next step is to call Will<br />
027 858 1230 and he can set up<br />
your design meeting<br />
Proud to be associated with<br />
Landmark Homes and being part of<br />
the successful show home new build.<br />
Spouting made to measure on site<br />
New or existing homes<br />
Colour steel or copper<br />
Internal or external fascia systems to suit your needs<br />
Rain water heads and downpipes<br />
Guaranteed workmanship<br />
All enquires call Alan Murray<br />
M. 027 522 6485 | w-fascia-spouting@hotmail.com<br />
30184<br />
30061<br />
We are proud to join Landmark Homes<br />
to celebrate the opening of the new<br />
show home and congratulate them on<br />
winning <strong>2016</strong> Franchise of the year.<br />
The new home cleaning experts<br />
Prestige Home Groomers<br />
Kathy 021 227 3521 • www.homegroomers.co.nz
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 41<br />
<strong>Waikato</strong> business puts head in the cloud<br />
It was a full house recently at an informative<br />
lunch event on the benefits of cloud IT<br />
services and how to accelerate <strong>Waikato</strong><br />
business success in an increasingly digital<br />
environment.<br />
Held at Gothenburg<br />
Restaurant on the river<br />
it was hosted by local<br />
cloud IT company Dynamo6,<br />
in partnership with Amazon<br />
Web Services (AWS). The<br />
guest speaker was ICT manager<br />
Tainui Group Holdings,<br />
Helaman Tangiora.<br />
The event presented ways<br />
to manage the ever increasing<br />
demands on IT systems by<br />
moving infrastructure to the<br />
cloud, as a cost-effective and<br />
reliable platform for growth.<br />
Igor Matich, managing<br />
director Dynamo6, said<br />
<strong>Waikato</strong> is an innovative region<br />
punching above its weight so it<br />
shouldn’t be held back by dated<br />
and cumbersome IT infrastructure.<br />
“This region has a huge<br />
opportunity – we have a growing<br />
population thanks to people<br />
moving in, a wide variety of<br />
businesses and sectors, and a<br />
creative approach to agriculture,<br />
manufacturing, services<br />
and information technology.<br />
“Scaling a business whether<br />
you are selling locally, nationally<br />
or internationally needs the<br />
best IT, so you can do business<br />
anywhere, anytime and on any<br />
device. Being flexible, agile and<br />
cost effective is vital for success,”<br />
he says.<br />
“This is where cloud technology<br />
plays a central role. It<br />
allows business to move away<br />
from the upfront risk of investing<br />
in fixed server based technology,<br />
to flexible software as<br />
a service technology with ongoing<br />
regular expense – just like<br />
leasing instead of buying a car.<br />
“It also removes complicated<br />
infrastructure management<br />
that adds little value, and allows<br />
businesses to grow without<br />
capacity limits,” he says.<br />
Fifty guests attended the<br />
event from industries and sectors<br />
including agriculture, construction,<br />
education, health,<br />
technology and legal.<br />
Guest speaker Helaman<br />
Tangiora introduced the experience<br />
of Tainui Group Holdings<br />
having changed to a 100 percent<br />
cloud-based operation. In doing<br />
so it has set the future direction<br />
of its tribal business by<br />
embracing the digital delivery<br />
of services.<br />
Dynamo6 is the only<br />
Helaman Tangiora, Tainui<br />
Group Holdings.<br />
<strong>Waikato</strong>-based partner of<br />
Amazon Web Services (AWS),<br />
the fastest growing subsidiary<br />
of amazon.com, the well-known<br />
international e-commerce company.<br />
Igor Matich, Dynamo6.<br />
Dynamo6 uses digital solutions<br />
to make businesses better<br />
and specialises in cloud, mobile<br />
and web development solutions.<br />
Established solely as a cloud<br />
services provider it helps people<br />
and organisations work smarter,<br />
faster and more cost-effectively,<br />
while being better connected,<br />
anytime, anywhere. Established<br />
in Hamilton, Dynamo6 also has<br />
an office in Auckland.<br />
Trish Thompson and Brad<br />
Lohnes, Gallagher Group.<br />
Suzanne Hunt, AgResearch, Mark Sargent,<br />
Shift 72, Thomas Coats, J Swap Contractors.<br />
Kiran Chandra, Corey Davis, Shift 72.<br />
Gav Curtis, Shift, Justin Mason,<br />
Midlands Health Network – Xcrania.<br />
For your business and property structure advice, call us.<br />
Free initial consultation at the office or<br />
two doors down at the Good George!<br />
e. steve@auctus.co.nz m. 027 664 4289 t. 07 974 4813<br />
a. 34a Somerset St, Frankton, Hamilton<br />
www.auctus.co.nz<br />
40095<br />
TERRY RYAN<br />
REALTORS<br />
ALWAYS THE BEST RESULT FOR YOU<br />
P 07 855 0550 M 021 909 978<br />
E terry.ryan@lugtons.co.nz<br />
40384
42 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
Purchase two gift vouchers and go in the draw to<br />
receive your own treatment at Waters. Priced from $78<br />
to our most loved Waters Resort for the day $725<br />
Available from Waters Day Spa<br />
1226A Victoria Street, Hamilton<br />
07 838 2202 | www.watersdayspa.co.nz<br />
80183<br />
FREE<br />
Ring cleaning<br />
& inspection<br />
Chocolate gifts for all occasions<br />
Corporate and personal options<br />
available<br />
100% New Zealand made<br />
Instore at Shop 59 (opposite Dick Smith Electronics),<br />
Te Awa Shopping Mall, The Base, Te Rapa, Ph 07 850 5113<br />
Shop online at www.thechocolateshop.co.nz<br />
Restyle your old gold and diamonds at Midas<br />
10588<br />
Goldsmith & workshop in store<br />
Insurance & valuations exclusive<br />
Diamond rings & fine jewellery<br />
Christmas Sale Now On<br />
Midas Diamond jewellers • 307 Barton Street, Hamilton<br />
midas.jewellers@xtra.co.nz • 07 839 0039<br />
40324<br />
J8609A<br />
GIFTS FOR ALL OCCASIONS<br />
BASKETIQUE<br />
146 Maeroa Road, Hamilton<br />
07 847 6767 | www.basketique.co.nz<br />
BABY<br />
Now In Two Locations<br />
80070<br />
:: 441 Victoria Street, Hamilton :: P (07) 838 3418<br />
:: Ground Floor, Chartwell Shopping Centre :: P (07) 852 5341<br />
:: www.goldsmithsgallery.co.nz ::<br />
J2886A<br />
07 854 8389<br />
Chartwell Shopping Centre<br />
Chartwell, Hamilton<br />
www.thewillowtree.co.nz
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
43
44 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
AON HAMILTON<br />
Aon’s rebuild an<br />
investment in <strong>Waikato</strong><br />
Aon New Zealand’s stunning <strong>Waikato</strong><br />
headquarters at 85 Tristram St is a signal of<br />
its commitment to Hamilton and the wider<br />
region.<br />
By GEOFF TAYLOR<br />
The insurance broker’s<br />
former building on the<br />
site was comprehensively<br />
redeveloped in the first<br />
half of the year and Aon’s 45<br />
staff moved back onto the site<br />
at the end of August.<br />
The new build was cel-<br />
ebrated with a glitzy, jampacked<br />
opening on October<br />
27.<br />
While renowned <strong>Waikato</strong><br />
musician Tim Armstrong<br />
performed, a who’s who of<br />
the <strong>Waikato</strong> sporting scene<br />
attended, reflecting Aon’s<br />
many sporting sponsorships.<br />
The Chiefs’ contingent<br />
included Tawera Kerr-Barlow<br />
and Atunaisa Moli, who mingled<br />
with representatives<br />
from Rowing NZ and Cycling<br />
NZ as well as Aon staff from<br />
the region’s 11 other offices,<br />
and clients large and small.<br />
Aon New Zealand chief executive<br />
Geoff Blampied, general<br />
manager Finance Andrew<br />
Bergman, general manager<br />
Human Resources Sophie<br />
Cawse, and managing director<br />
Russell Bailey also attended.<br />
Aon New Zealand regional<br />
manager Christine Martin<br />
says the investment in Aon<br />
House is a clear sign of Aon’s<br />
commitment to Hamilton and<br />
Aon’s new building in Tristram Street.<br />
the wider region and to being<br />
part of the community. The<br />
Hamilton office and 11 other<br />
branches from Whitianga<br />
to Taumarunui and up to<br />
It’s a great site here,<br />
with good profile and<br />
good parking. It was<br />
really just the design<br />
of the building that<br />
didn’t suit us.”<br />
Pukekohe provide the region<br />
with a wide array of services.<br />
Aon has always had a<br />
regional focus. Over the last<br />
two decades, at a time when<br />
other insurers were centralising<br />
and pulling out of regional<br />
towns, Aon did the opposite<br />
and set up branches across<br />
provincial New Zealand.<br />
“It’s a philosophy that has<br />
worked really well for us,”<br />
says Christine.<br />
“Local people still like to<br />
deal with local people.”<br />
The new Hamilton office<br />
serves as a hub for the wider<br />
region and has a great street<br />
profile and plenty of parking.<br />
Aon welcomes customers<br />
coming in off the street<br />
to discuss their requirements.<br />
With a variety of experts in<br />
the building, Aon staff can<br />
sort out client’s needs in a one<br />
stop shop environment.<br />
With more than 30 years of<br />
industry experience, Aon has<br />
designed solutions to meet<br />
the specific needs of all New<br />
Zealanders, and will negotiate<br />
with insurers on your behalf<br />
to save you time, money and<br />
worry. Our on-site team have<br />
specialists within in many<br />
areas from:<br />
- Personal insurance solutions<br />
help to protect Kiwi<br />
families and their personal<br />
belongings including your<br />
house and contents, vehicles<br />
and boat.<br />
- SME <strong>Business</strong> have a<br />
range of insurance solutions<br />
designed to suit<br />
businesses of all shapes<br />
and sizes, whether you are<br />
a sole trader or the next<br />
burgeoning global success<br />
story.<br />
- Corporate team provides<br />
innovative risk management<br />
solutions for corporate<br />
and government agencies,<br />
regardless of size,<br />
Continued on page 45<br />
Come in and see the new<br />
Aon Hamilton.<br />
Aon is the leading provider of insurance broking and risk<br />
management advice in New Zealand.<br />
We’re proud to be a part of the Hamilton community and we’re looking<br />
forward to showing you around our newly refurbished offices.<br />
Come in to see us at 85 Tristram Street, Hamilton or,<br />
speak to your local Aon Hamilton broker by calling 07 837 7100.<br />
aon.co.nz<br />
Aon-Hamilton-Ad-Final.indd 1<br />
18/11/<strong>2016</strong> 4:14:33 p.m.
AON HAMILTON<br />
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 45<br />
Belinda Overdevest and Graeme Tocker.<br />
Wiki Rolleston and Mary-anne Tobin.<br />
From page 44<br />
providing support across<br />
a broad range of key areas<br />
such as employee benefits,<br />
superannuation administration,<br />
strategic risk<br />
financing.<br />
- ACC Claims Management<br />
at WorkAon who are the<br />
largest independent claims<br />
administrator and rehabilitation<br />
co-ordinator in New<br />
Zealand;<br />
- Aon Sprinkler Certification<br />
Services who certify new<br />
sprinkler systems and<br />
significant extensions to<br />
existing systems, as well<br />
as sprinkler and fire alarm<br />
inspections.<br />
- Aon Global Risk<br />
Consulting provides a<br />
range of integrated solutions<br />
to improve your risk<br />
profile, protect your interest<br />
and increase business<br />
profitability. Risk consul-<br />
tancy services include but<br />
are not limited to analytical<br />
and loss modelling services,<br />
business continuity<br />
management, engineering<br />
consultancy services and<br />
valuation services<br />
Geoff Taylor and Deanna Macdonald.<br />
Christine says the basis of<br />
the decision to make such<br />
an investment at the Tristram<br />
St site was the knowledge<br />
that it is going to be Aon’s<br />
Continued on page 46<br />
PROUD TO BE ASSOCIATED WITH AON<br />
HAMILTON AND CONSTRUCT LTD.<br />
CONGRATULATIONS ON YOUR REFURBISHMENT<br />
80081<br />
Tawera Kerr-Barlow and James Yearsley.<br />
30465<br />
CONTACT<br />
<br />
<br />
Origin Windows<br />
<br />
<br />
<br />
the aluminium<br />
<br />
<br />
are proud to be the<br />
team that installed<br />
windows and doors<br />
to Construct Ltd.<br />
for Aon new build.<br />
Phone 07 849 3817<br />
<br />
Fax 07 849 3813 <br />
<br />
Visit <br />
our showroom <br />
<br />
located at:<br />
<br />
<br />
12 Northpark Drive, Te Rapa, Hamilton<br />
info@originwindows.co.nz<br />
<br />
<br />
www.originwindows.co.nz<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
constructltd.co.nz<br />
07 848 1101<br />
Proud to be the<br />
preferred <strong>Waikato</strong><br />
builder and would<br />
like to congratulate<br />
Aon-Hamilton on<br />
their redevelopment<br />
of Aon House<br />
30166
46 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
AON HAMILTON<br />
Aon’s rebuild an<br />
investment in <strong>Waikato</strong><br />
From page 45<br />
home for a long time. Aon<br />
first moved on to the site 13<br />
years ago at a point when they<br />
had only 14 staff across three<br />
divisions. But the success of<br />
Aon’s <strong>Waikato</strong> team has seen<br />
it necessary to invest in the<br />
upgrade of the office environment<br />
and facilities.<br />
“It’s a great site here, with<br />
good profile and good parking.<br />
It was really just the<br />
design of the building that<br />
didn’t suit us.”<br />
She says the first step in<br />
the rebuilding process was<br />
getting Wallace Development<br />
Company to prepare some<br />
concept plans, after which<br />
Matz Architects from<br />
Auckland designed a floor<br />
plan.<br />
Aon staff moved out at<br />
the end of January and set up<br />
temporary office at the nearby<br />
ASB building in Collingwood<br />
St. Frankton-based builders<br />
Construct Ltd started physical<br />
works in March by demolishing<br />
all but the basic structure.<br />
The construction process was<br />
slickly managed.<br />
“They kept us informed<br />
and it wasn’t stressful as construction<br />
projects can sometimes<br />
be,” says Christine.<br />
Key Aon staff would come<br />
on to the site once a month<br />
discuss progress.<br />
Over a weekend at the<br />
end of August, Aon’s 45 staff<br />
moved back into their purpose-built<br />
pristine new building.<br />
It was 13 years – almost<br />
to the day – since Aon had<br />
first moved in.<br />
Christine says Aon<br />
is thankful to Wallace<br />
Development Company Ltd,<br />
Matz Architects and Construct<br />
Ltd, as well as the many other<br />
contractors that were involved<br />
with the project.<br />
“They really did a fantastic<br />
job. They were just so<br />
organised and we ended up<br />
with something we were very<br />
happy with. We moved in<br />
and staff were able to operate<br />
from day one and that’s really<br />
all you can ask for.”<br />
The transformed building<br />
provides a modern working<br />
environment with the latest<br />
in technology. Christine says<br />
the open plan design allows<br />
for a better flow of information<br />
and a team environment.<br />
There are five meeting rooms,<br />
including a well-utilised larger<br />
room which allows staff<br />
from throughout the region to<br />
meet and train together.<br />
The visibility of Aon<br />
House sends a key message<br />
to customers who are encouraged<br />
to visit or inquire.<br />
“We welcome people who<br />
want to come in and see us.<br />
That’s why it’s important to<br />
have car parking. Drive in,<br />
come in and let us know what<br />
you need. We are very welcoming.<br />
That’s a really big<br />
thing for us.”<br />
Andrew Flexman, Russell Bailey, Sean Austin and Emma Langman.<br />
Comins Plumbing and Gas is your one stop shop servicing the<br />
Cambridge/<strong>Waikato</strong> area. We have a team of experienced and qualified<br />
plumbers, heating specialists, gas fitters and drain layers ready to tackle<br />
any job big or small.<br />
Plumbing - Drainage - Gas fitting - Heating<br />
Leanore Bullen and Nan Austin.<br />
Proud to work with Construct Ltd on the Aon project<br />
Local agents for The Fireplace selling and<br />
installing Jetmaster Gasco fires<br />
Local agents for Central Heating New Zealand<br />
CONTACT US<br />
Office hours:<br />
Monday to Thursday 7.30 am till 5.00pm<br />
Friday 7.30 am till 4.00pm.<br />
Phone: 07 8237263<br />
Fax: 07 8237264<br />
administration email: Sharon - office@cominsplumbing.co.nz<br />
pricing/technical email: Joe - joe@cominsplumbing.co.nz<br />
80063<br />
Luke Edmonds and Carol Findlay.
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 47<br />
Pedal kart encounter<br />
spurs distributorship<br />
This is a Toy Story with a difference.<br />
A<br />
Kiwi guy, with Dutch<br />
and Croatian ancestry,<br />
a business management<br />
degree from the University of<br />
<strong>Waikato</strong> and one of the Three<br />
Brothers gold medal winemaking<br />
trio, recently spotted an<br />
ancient pedal kart in a second<br />
hand shop in Thames.<br />
The guy is Adam Nooyen<br />
and he tells the story leading up<br />
to the pedal kart purchase.<br />
“I still had my Christmas<br />
bonus in my pocket and it was<br />
the last day of the holidays so I<br />
thought how much fun the old<br />
kart would be for my nephews<br />
and nieces at the regular family<br />
Sunday lunch gatherings.”<br />
He also had a ‘lightbulb<br />
moment’ spotting a possible<br />
future in making and selling<br />
the toys.<br />
So Adam bought the kart and<br />
while the kids had lots of fun,<br />
he went ahead and investigated<br />
costs of modern production and<br />
decided it wouldn’t work for the<br />
right price.<br />
So like most enterprising<br />
entrepreneurs Adam hit the<br />
web and found a swathe of outdoor<br />
products manufactured in<br />
Holland by the BERG company,<br />
so he flew there and met the<br />
team.<br />
He set up Outdoor Top Toys<br />
New Zealand, offering endless<br />
opportunities for the summer at<br />
campsites, beaches and camping<br />
grounds as well as promoting<br />
outdoor fun for children and<br />
families at home.<br />
BERG karts is a world leading<br />
pedal kart creator with its<br />
products being used in the recreational<br />
sector all over the globe<br />
providing fun and a unique<br />
experience.<br />
The robust quality assures<br />
the products, at all levels, are<br />
reliable and extensive testing<br />
enables children to play outside<br />
on them safely while having lots<br />
of fun.<br />
BERG is now exporting<br />
karts to more than 90 countries<br />
worldwide.<br />
“When I introduced myself<br />
to the team at BERG it was<br />
most opportune,” said Adam.<br />
“They were looking for an agent<br />
to handle New Zealand and the<br />
Pacific.<br />
“After one year in business<br />
I can claim that no repairs have<br />
had to be made…basically nothing<br />
goes wrong with the karts.”<br />
When asked: “Why on earth<br />
pedal karts?”<br />
Adam smiles and says it’s<br />
watching the enjoyment kids get<br />
and hearing their laughter.<br />
The pedal karts being distributed in New<br />
Zealand by Outdoor Top Toys New Zealand.<br />
“Pedal karting is pure fun<br />
and it captures all age groups<br />
from two to 99 years,” he said.<br />
There is a kart in the range<br />
to suit anyone from one child, to<br />
mum, dad and a couple of kids<br />
and electric pedal assisted karts<br />
for the older folk.<br />
But they can all enjoy the<br />
ride.<br />
The karts come with a two to<br />
five year warranty and there is a<br />
one year warranty on parts.<br />
At present sales are made<br />
online only. So check out the<br />
website at www.outdoortoptoys.<br />
com<br />
But further contact may also<br />
be made by email at sales@<br />
outdoortoys.com<br />
You can touch base directly<br />
with Adam on 021 423 266<br />
Finda Home – Property<br />
management with heart and integrity<br />
A team of award-winning property management specialists has expanded into<br />
Hamilton to meet growing demand.<br />
A<br />
team of award-winning property management<br />
specialists has expanded into<br />
Hamilton to meet growing demand.<br />
Cambridge-based Finda Home NZ is a boutique<br />
firm which promises property management<br />
with vision, heart and total transparency.<br />
<strong>Waikato</strong> owned and operated, Finda Home<br />
NZ prides itself on integrity and accountability.<br />
Director Carol McEldowney and property<br />
managers Rae Guard, Kate Laurie and office<br />
admistrator Trish Grantham, have perfected<br />
their business model and are now offering their<br />
combined 60-year property business experience<br />
to Hamiltonians with rental properties and<br />
those looking for a place to call home.<br />
“Since we launched in 2008 we’ve had<br />
many requests to offer our services in Hamilton<br />
from both landlords and tenants. We’ve listened<br />
and we are now focusing our attention<br />
on our existing Cambridge catchment and new<br />
business in north Hamilton,” Rae told <strong>Waikato</strong><br />
<strong>Business</strong> <strong>News</strong>.<br />
Rae, who has an extensive business background<br />
knowledge of a range of sectors, manages<br />
the Hamilton property portfolio.<br />
“We take pride in offering both landlords<br />
and tenants high quality service and reporting<br />
to ensure the needs of both parties are addressed<br />
and respected.”<br />
Good communication and a rigid application<br />
process ensures Finda Home retains complete<br />
control throughout the process, resulting in very<br />
few tenancy issues.<br />
“We have a zero tolerance for rent arrears<br />
and are firm but fair with this policy,” said Rae.<br />
“We offer total transparency of service to<br />
all parties so everybody is on the same page.<br />
It works well. Our unique and thorough tenant<br />
selection process is another positive point of<br />
difference. We have high expectations of both<br />
tenants and landlords and this has been our<br />
recipe for success,” Rae said.<br />
Director Carol has received many awards<br />
in her 30 year real estate career and has a<br />
RAE GUARD<br />
Diploma in Real Estate specialising in Property<br />
Management, complimented by certificates in<br />
<strong>Business</strong> Studies and Psychology.<br />
“As an owner of investment properties I<br />
appreciate the value of our clients’ investments.<br />
My priorities are good service and communication<br />
with all our associates,” Carol said.<br />
Finda Home NZ Property and maintenance<br />
manager Kate has a financial background and<br />
has managed her own investment properties.<br />
The Finda Home NZ team, also including<br />
administrator Trish Grantham, have founded<br />
the business on the premise of creating threeway<br />
business partnerships between themselves,<br />
landlords and tenants.<br />
“Finda Home has gone from strength-tostrength<br />
and we are delighted to be now offering<br />
this recipe for success in North Hamilton.”<br />
Please make contact to Rae Guard on her<br />
mobile 027 286 3876 or office number 07 827<br />
9282. We would also invite you to visit our<br />
website www.findahomenz.co.nz.<br />
30440<br />
Hamilton Windscreen LWP.indd 1<br />
07 849 2818<br />
Hamilton Windscreen LWP.indd 1<br />
Hamilton Windscreen LWP.indd 1<br />
Hamilton Windscreens<br />
712 Te Rapa Road, Hamilton<br />
www.hamiltonwindscreen.co.nz<br />
info@hamiltonwindscreen.co.nz<br />
30067<br />
Hamilton Windscreen LWP.indd 1<br />
2/12/10 9:23:50 AM
48 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
FOCUS ON YOU<br />
BarberShopCo hits Hamilton East!<br />
Men’s grooming specialists BarberShopCo have opened a<br />
new store in Grey Street, and the founders of the renowned<br />
KTIZO Hair & Skin, Paul Ganley and Wayne Richardson are<br />
behind it.<br />
ultimate goal was to create<br />
a New York styled, modern,<br />
“Our<br />
friendly environment where<br />
everyone would feel comfortable.”<br />
The men’s grooming market has<br />
exploded in Europe and the U.S over<br />
the last few years.<br />
“We are now seeing New Zealand<br />
men asking where they can get a<br />
reasonably priced, quality haircut with<br />
hygienic, professional and efficient<br />
service.”<br />
BarberShopCo specialise in cut<br />
throat shaving which has really taken<br />
off, resulting in some of their clients<br />
making weekly visits.<br />
This goes to show Kiwi blokes are<br />
ready to embrace the new experiences<br />
and products on offer at the Grey Street<br />
store.<br />
Paul and Wayne know what it’s like to<br />
put in the hard yards in an exciting but<br />
physically demanding career.<br />
They train their staff to progress<br />
not just their hair cutting techniques,<br />
but how to advance their business and<br />
customer service skills too.<br />
“Developing the industry and the<br />
young people behind it is a really<br />
rewarding experience.”<br />
“Our barbers love that we are<br />
teaching them hairdressing techniques<br />
that they have not previously used,<br />
which evidently creates a better<br />
outcome for their clients.”<br />
It’s not just short back and sides<br />
like traditional barbering has been,<br />
our barbers are true artists who are<br />
always looking at better products and<br />
techniques to excel within this exciting<br />
and rapidly growing profession.<br />
BarberShopCo in Hamilton East is<br />
open seven days a week with two late<br />
nights, they also stock a wide range of<br />
professional men’s styling products and<br />
shaving essentials.<br />
Mon & Wed, 8am-6pm,<br />
Tuesday 8am-4pm,<br />
Thur & Fri 8am-7pm,<br />
Saturday 9am-4pm<br />
Sunday 9am-4pm<br />
07 858 2644<br />
394 Grey Street,<br />
Hamilton East<br />
J8738A<br />
Are you confused about your health?<br />
Come down to Naturally Healthy, the one stop shop you<br />
can count on, to get a cost effective wholesome solution<br />
tailored to your individual needs.<br />
40279<br />
Frans and Monica like to provide one<br />
on one consultations with sincerity and<br />
integrity being at the forefront of their<br />
family owned and operated business. They<br />
offer whole solution packages.<br />
Nutrition<br />
· Fermented Food supplements/<br />
powders for easy digestion and easy use<br />
· Liquid Herbs<br />
· Taste testing – Herbal teas,<br />
Smoothies and Superfoods<br />
(tasting bar at London Street<br />
store only)<br />
· Food Sensitivity testing<br />
· Flowers Essences and Herbal Remedies<br />
· Supplements<br />
Health<br />
· Physiotherapy<br />
· Bowen Therapy<br />
· Professional therapeutic ranges<br />
· Aromatherapy<br />
· Cranio Sacral Therapy<br />
· Massages<br />
· Fertility<br />
· Detoxification products<br />
· Weight Management<br />
Beauty<br />
· Everything you need for your<br />
perfect skin<br />
· Facials<br />
· Bath and body care/therapy<br />
· Skin Ailments<br />
Free facial<br />
on your birthday<br />
when you buy skin care<br />
products from Naturally<br />
Healthy.<br />
Health Stores and Clinics<br />
106 London Street, Hamilton 07 958 3845<br />
FREE ON-SITE PARKING AVAILABLE<br />
419 Grey Street, Hamilton East 07 958 3846<br />
COMMUNITY STORE
FOCUS ON YOU<br />
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 49<br />
Why take a supplement?<br />
Why would we need to take supplements?<br />
We have our diet full of nutrition and clean<br />
water from the tap. So let's go through the<br />
reasons when you could need some help<br />
with your nutrition.<br />
By MONICA<br />
VAN DE WEERD<br />
Stress<br />
Our bodies are made to<br />
deal with stress in short duration.<br />
Scientifically our bodies<br />
are not designed to be in a<br />
stressful situation for more<br />
that 24 to 48 hours. Through<br />
our fight or flight mechanism<br />
and with breathing<br />
and mind work., this is not<br />
always enough if the stress is<br />
long-term or excessive. High<br />
stress levels will over time<br />
affect our emotions. Sleep<br />
and eating patterns can also<br />
be affected.<br />
The nervous system and<br />
adrenals will be overstretched<br />
and depleted. It is difficult to<br />
eat light high energy foods<br />
when you are feeling emotional<br />
and unhappy. And<br />
this is what your body needs<br />
when you are busy with emotional<br />
and physical excess.<br />
Make use of smoothies<br />
and whole food powders.<br />
Add B complex nutrients,<br />
Magnesium and herbs recommended<br />
for stress. Get the<br />
right information to suit your<br />
needs. When you take a nutrient<br />
that you need in the right<br />
dosage - you should notice<br />
results.<br />
High performance<br />
Whether you are coping<br />
with the demands of working<br />
all day, giving your time and<br />
energy to family and friends,<br />
or you are a high performing<br />
athlete or sporting enthusiast,<br />
Continued on page 50<br />
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50 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
FOCUS ON YOU<br />
Why take a<br />
supplement?<br />
Are you feeling the heat?<br />
Stay hydrated with Purewater!<br />
S Water Coolers<br />
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S Under Bench Chillers<br />
S Under Bench Filtration Units<br />
We offer servicing and installation of new units<br />
From page 49<br />
some of us cope better than<br />
others. If you are tired all the<br />
time and finding you always<br />
catch whatever bug is around<br />
and not bouncing back from<br />
those bouts, then you may<br />
need some extra support.<br />
What you need will<br />
depend on the diet, lifestyle<br />
and body requirements you<br />
have personally. You could<br />
add certain whole foods to<br />
your smoothie or take a supplement<br />
that supports your<br />
body’s needs. Always get<br />
advice and take as recommended<br />
by a trusted natural<br />
health advisor. Natural<br />
Health works - with the right<br />
advice.<br />
• Take a daily preventative.<br />
There are some lovely<br />
daily supports available.<br />
My favourites are<br />
Biostrath; Immunity Fuel;<br />
Neem Powder or Bentonite<br />
Clay. All these are nutritious<br />
natural foods (and 1x<br />
clay from our own southern<br />
alps) and easy to take<br />
next to a good diet. Find<br />
out which one is best for<br />
you.<br />
Avoid<br />
• sugary drinks<br />
• white sugar and white<br />
flour in high amounts.<br />
• excessive alcohol<br />
• instant foods<br />
Listen to your body. There<br />
will be symptoms that tell<br />
you what needs attention. For<br />
example: twitching or cramping<br />
could be that your body<br />
needs more magnesium. It<br />
could be that simple. So when<br />
your body continually shows<br />
the following symptoms:<br />
• you are always tired with<br />
no reason.<br />
• you lose/gain weight and<br />
nothing else has changed.<br />
You are often sad or<br />
depressed or over reacting<br />
to small events.<br />
• Headaches, fevers, twitching<br />
or cramping.<br />
• Bloating, fluid retention<br />
or constipation.<br />
Don't wait - get advice.<br />
Always talk to your health<br />
specialist and take as directed.<br />
Ph 07 834 0696 or 0800 746 744<br />
or e-mail info@purewater.co.nz<br />
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Open Monday to Friday 8.30am to 5.00pm<br />
Saturday 9.30am to 1.30pm<br />
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30008<br />
Immunity<br />
Bugs are always around<br />
us and normally with a few<br />
symptoms we have the natural<br />
capacity to fight them off.<br />
When our bodies need a little<br />
help, it is important to give<br />
them the correct nutrients to<br />
support.<br />
• Keep a high grade honey<br />
in your pantry. Add some<br />
lemons and you have a<br />
wonderful bug fighter.<br />
Always have them available.<br />
• Echinacea/Echinacea<br />
combinations. There have<br />
been so many studies done<br />
on this wonderful herb.<br />
• Keep yourself hydrated.<br />
MONICA VAN DE WEERD<br />
Monica van de Weerd is a well<br />
respected <strong>Waikato</strong> based beauty<br />
therapist and aromatherapist,<br />
with an impressive knowledge of<br />
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WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 51<br />
True Colours<br />
Melbourne Cup Long<br />
Lunch a winning day<br />
Hundreds of people joined True Colours Children’s<br />
Health Trust at their annual fundraiser event -<br />
The Kerr & Ladbrook Long Lunch to celebrate<br />
Melbourne Cup Day in style.<br />
Anne Marie Case-Millar, Toni Hamlin and<br />
Jen Campbell caught in the act<br />
Held each year at the Atrium<br />
Wintec, the event has become<br />
synonymous with the<br />
Melbourne Cup in Hamilton, with<br />
the event selling purely by word of<br />
mouth.<br />
“The Friends of True Colours<br />
Committee work really hard to put<br />
on a great event that offers plenty<br />
of entertainment and value to<br />
those that attend” says Long Lunch<br />
Coordinator Sarah Rawcliffe. “The<br />
event has a wonderful reputation<br />
which meant we didn’t have to<br />
advertise the event at all this year,<br />
as people return year after year<br />
and tell their friends and then they<br />
want to come too.”<br />
Leading the large group of sponsors<br />
that make this event possible is<br />
Kerr & Ladbrook Catering. For the<br />
past 4 years, they have been the<br />
principal sponsor of the event dishing<br />
up a gourmet three course lunch<br />
for the 300+ crowd. The event fits<br />
with what Kerr & Ladbrook Catering<br />
Kerr & Ladbrook Catering preparing lunch for the 300+ crowd<br />
is all about: quality, professionalism<br />
and a bit of fun. “It’s a glamorous,<br />
fun day for a very worthy cause and<br />
it’s really nice to be able to help<br />
raise a lot of money” says Lisa Kerr.<br />
“The day has the added attraction<br />
of the Melbourne Cup which adds<br />
to the buzz on the day. It’s also<br />
great to see a room full of a lot of<br />
our existing customers having a fun<br />
day away from the office.”<br />
The Kerr & Ladbrook Long Lunch<br />
is a wonderful example of a community<br />
organisation working together<br />
with businesses to create<br />
not only a memorable event but<br />
also to raise valuable funds. “The<br />
local business community really<br />
get behind this event and we are<br />
incredibly grateful and humbled<br />
by the support that we receive<br />
each year” says Cynthia Ward,<br />
True Colours CEO.<br />
The day was MC’d by comedian<br />
Ben Hurley, with entertainment by<br />
local band Hair of the Dog, and Dynamica<br />
Violin Duo. The always<br />
popular Fashion in the Field was<br />
well attended, with plenty of<br />
stunning fashions on show. There<br />
were plenty of auction items on<br />
offer, these alone raising over<br />
$40,000 on the day. Again this<br />
was only possible due to businesses<br />
and individuals sponsoring<br />
some amazing items for the<br />
crowd to bid on.<br />
While the event is all about<br />
having a wonderful time, it’s<br />
also an opportunity for people<br />
to learn more about True Colours,<br />
why it exists and the work<br />
they do. Each year a parent is<br />
invited to speak to the crowd<br />
to give a personal insight into<br />
what it’s like to have a child<br />
with a serious health condition.<br />
This year, Sarah Verran shared<br />
her journey with her daughter<br />
Ruby speaking of her diagnosis<br />
of Craniopharyngioma, a type<br />
of brain tumour, and her rehabilitation<br />
following the removal of<br />
the tumour.<br />
The total amount raised for the<br />
event has just been confirmed at<br />
a record breaking $100,452. “We<br />
didn’t know if it would be possible<br />
to beat last year’s result of $91,000<br />
but thanks to the generosity<br />
of everyone involved we have<br />
achieved an amazing outcome”<br />
Sarah said. “It makes all the hard<br />
work worthwhile knowing that we<br />
have raised such a sizable amount<br />
of funds for True Colours, and what<br />
that means for them and the families<br />
they support”.<br />
Fashion in the Field winners Murray Williams(Starr Tours)<br />
and Tony Kerapa(Lugton’s)<br />
True Colours was established in<br />
2004 with a vision of helping seriously<br />
ill children and families in their<br />
time of need. They have supported<br />
over 1400 children and families<br />
that may otherwise have had to<br />
walk their ‘journey’ alone. If you<br />
would like to learn more about True<br />
Colours and the work they do, visit<br />
www.truecolours.org.nz<br />
Thanks to our media partner<br />
<strong>Waikato</strong> <strong>Business</strong> <strong>News</strong> for<br />
sponsorship of this advertisement<br />
TO ALL OUR AMAZING SPONSORS THAT MAKE THE KERR & LADBROOK LONG LUNCH POSSIBLE<br />
Thank you!
52 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
The Devil is<br />
in the detail<br />
It is rare for highly valued employees to<br />
be remunerated solely in cash. Typically,<br />
a ‘remuneration package’ includes a<br />
combination of cash and non-cash<br />
incentives.<br />
Non-cash incentives<br />
inherently give rise to<br />
the potential imposition<br />
of fringe benefit tax (FBT) and<br />
one of the most common forms<br />
is the private use of a vehicle.<br />
FBT on vehicles is neither<br />
new nor rare. However,<br />
we invariably encounter errors<br />
in FBT calculations due to the<br />
murky and complicated nature<br />
of the rules and principles that<br />
apply. One of the fundamental<br />
starting points to keep in mind<br />
is that FBT is merely a proxy<br />
for PAYE. The FBT rates are<br />
a ‘gross up’ of a net salary/<br />
wage amount, ie. $100 @ 33%<br />
= $33 of tax, so a fringe benefit<br />
value of $67 @ the FBT<br />
rate of 49.25%, also equals $33.<br />
If I were to digress, I would<br />
suggest that we get rid of FBT<br />
completely and suggest it is simply<br />
included within the PAYE<br />
return, on a gross up basis. But<br />
I won’t deviate, let’s stay on<br />
track.<br />
Your most likely thought<br />
is, ‘how can I minimise my<br />
FBT liability on vehicles provided<br />
to employees?’ But this<br />
shouldn’t be your starting point.<br />
30098<br />
The important question is,<br />
when vehicles are provided to<br />
employees, how much private<br />
use do you want them to have?<br />
It should then be a case of practically<br />
restricting a vehicle’s use<br />
to that level, and that drives the<br />
amount of FBT payable.<br />
The concept of being ‘available<br />
for private use’ can be<br />
misleading. The key thing to<br />
remember is that if a vehicle<br />
is available to an employee for<br />
private use, FBT is payable<br />
whether or not the vehicle is<br />
actually used. By definition, if a<br />
vehicle is used for home to work<br />
travel that will be captured as<br />
private use. However, if a vehicle<br />
qualifies as a "work related<br />
vehicle", that same travel from<br />
home to work is not considered<br />
private use.<br />
To qualify as a work-related<br />
vehicle it can’t be designed to<br />
principally carry passengers (eg.<br />
a Ute will qualify as a work<br />
related vehicle). The name of<br />
the employer’s business also<br />
needs to be identified permanently<br />
and obviously on the<br />
vehicle’s exterior (eg. sign written).<br />
A common error is to treat<br />
a sign written sedan that is never<br />
used to carry passengers as a<br />
work-related vehicle. Finally,<br />
it needs to be a condition of<br />
employment that the employee<br />
stores the vehicle at home.<br />
Restrictions on private use<br />
should be agreed in writing<br />
and monitored to avoid FBT.<br />
For example, if an employee is<br />
restricted from using a work-related<br />
vehicle at the weekend,<br />
then the employer should periodically<br />
take the odometer reading<br />
on Friday afternoon and<br />
Monday morning, the difference<br />
should be the distance from<br />
work to home, and back. If documentation<br />
is put in place, but it<br />
is found that the employee and<br />
employer are ‘quietly’ ignoring<br />
the restrictions, the paperwork<br />
will be ignored and FBT is likely<br />
to apply.<br />
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When it comes to calculating<br />
the FBT payable, the quarterly<br />
equation appears to be simple<br />
enough: work out the proportion<br />
of days that the vehicle was<br />
available for private use during<br />
the quarter, and multiply this by<br />
the relevant vehicle value and a<br />
specific percentage. However,<br />
each of these elements can be<br />
easily misunderstood.<br />
There are certain instances<br />
where a vehicle is deemed to<br />
be not available for private use,<br />
and thus such days are excluded<br />
from the FBT calculation.<br />
Specific exclusions include:<br />
when a vehicle is stored on the<br />
business premises; if the vehicle<br />
is used for an emergency call<br />
between 6pm and 6am; and the<br />
employee travels out of town for<br />
business.<br />
Once an employer has determined<br />
the private use proportion<br />
for a vehicle, this is multiplied<br />
by the vehicle’s value. There are<br />
TAXATION AND THE LAW<br />
> BY HAYDEN FARROW<br />
Hayden Farrow is a PwC Executive Director based in the<br />
<strong>Waikato</strong> office. Email: hayden.d.farrow@nz.pwc.com<br />
two methods available to determine<br />
a vehicle’s value - either<br />
the cost price method, or the tax<br />
book value (TBV) method. The<br />
TBV method is the original cost<br />
price (including or excluding<br />
GST depending on the rate) less<br />
its total accumulated depreciation<br />
at the start of the FBT<br />
period. A minimum value of<br />
$8,333 applies when using the<br />
TBV method.<br />
Once an employer has chosen<br />
which method to use for<br />
a particular vehicle, they must<br />
continue to use the same method<br />
for that vehicle for five years.<br />
Typically, the cost price method<br />
is used from acquisition because<br />
the TBV method front loads the<br />
FBT liability. After five years<br />
employers should then switch to<br />
the TBV method, which should<br />
give rise to a reduction in the<br />
annual amount of FBT payable.<br />
Cue our next common error:<br />
Where there is a switch from the<br />
cost method to the TBV method<br />
after five years, the minimum<br />
amount of $8,333 is not an automatic<br />
option. The $8,333 minimum<br />
is only applicable where<br />
a vehicle’s TBV is less than<br />
$8,333.<br />
As a general rule, FBT is<br />
calculated based on GST inclusive<br />
vehicle values. GST exclusive<br />
values can be used, but<br />
the fringe benefit calculation<br />
percentage needs to be adjusted<br />
accordingly. The quarterly<br />
percentage using the cost price<br />
method is adjusted from 5%<br />
to 5.75%, and the percentage<br />
using the TBV method adjusts<br />
from 9% to 10.35%. A common<br />
error is to use the GST exclusive<br />
vehicle values multiplied by the<br />
lower of each applicable rate.<br />
Another misunderstanding is to<br />
apply the 5% rate to all vehicles,<br />
even when the TBV method has<br />
been used.<br />
FBT can be frustrating<br />
because it takes considerable<br />
time to calculate, for what can<br />
seem like a small amount of tax.<br />
But it is worthwhile reviewing<br />
both the availability on which<br />
FBT is being calculated and the<br />
calculation itself. There may be<br />
savings to be had or errors to<br />
be identified, both of which can<br />
add up over a period of time.<br />
The comments in this article<br />
of a general nature and should<br />
not be relied on for specific<br />
cases. Taxpayers should seek<br />
specific advice.<br />
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WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 53<br />
Free support<br />
offered for<br />
start-ups and<br />
innovators<br />
This is the first in a series which will profile<br />
<strong>Waikato</strong> emerging business and starts ups.<br />
Each story will look at the challenges each<br />
business faced and the journey they took<br />
to get to market.<br />
<strong>Waikato</strong> entrepreneurs,<br />
inventors and business<br />
start-ups can get<br />
valuable free advice and mentoring<br />
support thanks to a team<br />
of local experts.<br />
<strong>Waikato</strong> Innovation Park’s<br />
<strong>Business</strong> Growth Services team<br />
meets with around 400 businesses<br />
every year helping them<br />
grow and supporting embryonic<br />
products and services to reach<br />
their market.<br />
Led by business growth<br />
manager Craig Purcell, the<br />
team of six includes business<br />
growth advisors Peter Davey<br />
and Novell Gopal, project and<br />
business growth advisor Merran<br />
Davis, communications and<br />
administration assistant Sneha<br />
Tiwary and <strong>Waikato</strong> mentor<br />
manager Tony Kane.<br />
“Every one of us would have<br />
20 years’ experience in a variety<br />
of businesses, so we know a lot<br />
of tricks of the trade that we can<br />
share,” said Craig.<br />
Their clients include both<br />
established businesses and start-<br />
ups. Some are people with good<br />
ideas but in need of guidance<br />
or research and development<br />
co-funding, while others may<br />
be small-to-medium businesses<br />
with high-growth aspirations or<br />
with innovative new products or<br />
services they want to commercialise<br />
or export.<br />
“We’ve got a privileged job,”<br />
said Craig. “We meet with people<br />
who have new ideas with<br />
real merit and commercial application,<br />
week in-week out. The<br />
challenge is taking their inventions<br />
and good ideas through<br />
to reality and commercial success.”<br />
The services are free to all<br />
greater <strong>Waikato</strong> businesses,<br />
not just those based at <strong>Waikato</strong><br />
Innovation Park. The <strong>Business</strong><br />
Growth Services team is funded<br />
by the Regional <strong>Business</strong><br />
Partner Network (RBPN) which<br />
is supported by New Zealand<br />
Trade & Enterprise (NZTE) and<br />
Callaghan Innovation.<br />
To date the team has engaged<br />
with more than 1000 businesses<br />
and have helped contribute<br />
more than $1.3 million to the<br />
regional economy through their<br />
support of new businesses and<br />
products.<br />
At least one-third of clients<br />
are outside of Hamilton, and<br />
team members travel at least<br />
once a month to Tokoroa,<br />
Thames, Paeroa and Tuakau to<br />
meet with people and talk to<br />
them about their businesses.<br />
A key part of their job is<br />
talking to people, listening to<br />
their ideas and assessing whether<br />
they are commercially viable.<br />
“Not every business idea is a<br />
good one,” said Craig. “That’s<br />
part of what we do – trying<br />
to get market validation – will<br />
someone want to buy it?”<br />
Bay man takes helm at<br />
Institute of Directors<br />
The Institute of Directors<br />
in New Zealand (IoD)<br />
has announced the<br />
appointment of Bay of Plenty’s<br />
Glenn Snelgrove to the role<br />
of interim chief executive,<br />
following the resignation of<br />
Simon Arcus.<br />
Mr Snelgrove is an experienced<br />
governance practitioner<br />
and serving member of the<br />
IoD and is currently a member<br />
of Council, chairman of the<br />
HR Committee and chairman<br />
of the Bay of Plenty Branch<br />
Committee. He also holds<br />
numerous governance positions<br />
including as chairman<br />
of the South <strong>Waikato</strong> District<br />
Council Risk and Audit<br />
Iod event at stadium<br />
The Institute of Directors <strong>Waikato</strong> branch held a<br />
function at FMG Stadium <strong>Waikato</strong> in <strong>November</strong> at<br />
which the founder and chief executive of Board<br />
Dynamics, Henri Eliot spoke about ‘Disruptive<br />
Technologies – balancing risk and opportunities’.<br />
The <strong>Business</strong> Growth Services team: From left, Craig Purcell, Merran Davis,<br />
Tony Kane, Peter Davey, Novell Gopal and Sneha Tiwary.<br />
Committee, Chairman of the<br />
Lake Tarawera Wastewater<br />
Steering Committee and as a<br />
member of the Lake Rotorua<br />
Rotoiti Sewage Steering<br />
Committee.<br />
IoD president Michael<br />
Stiassny welcomed Mr<br />
Snelgrove’s appointment.<br />
“As a long time contributor<br />
He said it was important that<br />
those with innovative business<br />
ideas or products to come and<br />
see them early on as it’s more<br />
likely that we can help them<br />
access co-funding or a Getting<br />
Started Grant. “If they come and<br />
see us later, sometimes there is<br />
not much we can do for them.”<br />
Their aim is to support businesses<br />
who have high-growth<br />
aspirations, are export-focused,<br />
technology-driven or have innovative<br />
products or services with<br />
real commercial merit.<br />
An initial ‘discovery’ meeting<br />
is then followed by an action<br />
plan that details opportunities as<br />
well as barriers to growth.<br />
Depending on the stage of<br />
the business or product, they<br />
Interim chief executive at<br />
The Institute of Directors<br />
New Zealand, Glenn<br />
Snelgrove.<br />
to the IoD and member of the<br />
Council, Mr Snelgrove brings<br />
Phil Taylor, Stuart Anderson and John Adams.<br />
can put people in touch with a<br />
business mentor, connect with<br />
resources or experts to expand<br />
their business or offer access to<br />
co-funding.<br />
“As a team we have great<br />
networks and contacts,” said<br />
Craig. “Between us there are<br />
very few questions we cannot<br />
answer.”<br />
He said <strong>Waikato</strong> mentor<br />
manager Tony Kane has great<br />
links through <strong>Business</strong> Mentors,<br />
which can be valuable for some<br />
start-ups. “Mentors are great<br />
because they can see the wood<br />
for the trees – they can be former<br />
CEOs and business owners<br />
who have gone through this and<br />
can offer valuable advice or put<br />
things in context.”<br />
a wealth of governance knowledge<br />
and valuable experience.<br />
His leadership will stand the<br />
Institute in good stead while<br />
we undertake a recruitment<br />
process,” Mr Stiassny said.<br />
Mr Arcus, who was the<br />
chief executive since July<br />
2015, but had acted in the<br />
role from <strong>November</strong> 2014,<br />
resigned due to personal reasons<br />
last week.<br />
Mr Arcus was known for his<br />
governance experience, advocacy<br />
and knowledge, having<br />
established IoD’s thought leadership<br />
hub, the Governance<br />
Leadership Centre.<br />
Ben Stevens and Henri Eliot. Robyn Hallam-Reid and Phil Caffyn. Andy Tremewan and Josh Roberts.<br />
Eligible businesses may<br />
qualify for Regional <strong>Business</strong><br />
Partner co-funding through the<br />
NZTE Capability Development<br />
Voucher Scheme, which can be<br />
used to subsidise training and<br />
capability development. The<br />
vouchers enable key staff in eligible<br />
businesses to upskill in key<br />
areas, including strategic planning,<br />
marketing, capital raising,<br />
business systems, finance, sustainability,<br />
managing resources,<br />
governance and exporting<br />
– allowing access to around 800<br />
high-level service providers.<br />
CRAIG PURCELL:<br />
KEY MISTAKES NEW<br />
BUSINESSES MAKE<br />
1. “Not testing the market is<br />
one of the single biggest<br />
mistakes new businesses<br />
make. They are so focused<br />
on inventing, that they don’t<br />
spend time finding out if<br />
there is a market for their<br />
product or service. We say<br />
to people, talk to people who<br />
aren’t your friends. Do some<br />
market research. It’s important<br />
to get an indication of<br />
how your product will sell<br />
when it is ready for the market.”<br />
2. “A solution looking for a<br />
problem. Someone might<br />
have a great solution but they<br />
haven’t thought about what<br />
problem it solves.”<br />
3. “Too small a market. For<br />
some, New Zealand is too<br />
small and they might want<br />
to consider marketing globally.<br />
To build a business with<br />
only 2000 units projected<br />
to sell is probably just too<br />
niche. You need to research<br />
your potential market and<br />
how that stacks up against<br />
costs. Is the market even big<br />
enough to justify spending,<br />
say $25,000, to build a prototype?”<br />
4. “Too many advisors can also<br />
be a problem. I’ve encountered<br />
people getting advice<br />
from five or six different<br />
channels, and it can get confusing.<br />
I’d recommend to<br />
people to focus on getting<br />
good advice from just one or<br />
two trusted advisors.”<br />
People interested in getting<br />
advice and support for their new<br />
business idea, product or service<br />
can contact 07 857 0538 or businessgrowth@wipltd.co.nz<br />
For more information see<br />
www.wipltd.co.nz/what-we-do/<br />
grow-your-business
54 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
Enterprising students celebrated at Awards<br />
Enterprising <strong>Waikato</strong> secondary school students will wing their<br />
way to Wellington in <strong>December</strong> after coming up trumps at the<br />
<strong>Waikato</strong>-King Country Lion Foundation Young Enterprise Scheme<br />
Annual Awards.<br />
Survive Out of School<br />
(SOS), of <strong>Waikato</strong><br />
Diocesan School for<br />
Girls, took home top honours<br />
as <strong>Waikato</strong>-King Country Lion<br />
Foundation Young Enterprise<br />
Scheme (YES) Wintec<br />
Company of the Year.<br />
The business, which<br />
developed a smartphone app<br />
for students leaving home<br />
and school, also took home<br />
<strong>Waikato</strong> <strong>Business</strong> <strong>News</strong> Sales<br />
and Marketing Award. Smart<br />
<strong>Waikato</strong> YES <strong>Waikato</strong>-King<br />
Country co-ordinator Levinia<br />
Paku said SOS worked consistently<br />
well throughout the<br />
year, building a good business<br />
around a useful product.<br />
“The app includes lots of<br />
life-hacks and essential information<br />
for young people leaving<br />
home, helping them to develop<br />
independent and healthy<br />
lifestyles. They performed<br />
well in YES assessments and<br />
have networked with the right<br />
people, with assistance from<br />
their excellent mentor Seamus<br />
McCrosby (Kiwi Innovation<br />
Network),” Levinia said.<br />
YES involves students setting<br />
up and running a real business,<br />
creating, promoting and<br />
selling a product or service,<br />
conducting market research,<br />
planning, budgeting, taking<br />
and managing risk and turning<br />
problems into challenges.<br />
A second <strong>Waikato</strong> Diocesan<br />
School young enterprise<br />
team, Tihi Hipi, was named<br />
Stafford Industries runner-up in<br />
the regional awards and their<br />
chief executive Chloe Saxton<br />
clinched the University of<br />
<strong>Waikato</strong> Award for Leadership.<br />
Tihi Hipi specialises in artisan<br />
sheep cheese products with<br />
unique flavours, including<br />
native kawakawa and manuka<br />
honey.<br />
Fraser High School’s<br />
Be Somebody, specialising<br />
in vegan and organic skincare<br />
products, and St Paul’s<br />
Collegiate’s Crankworks,<br />
who developed a post-hole<br />
borer, have won YES National<br />
Excellence Awards and will<br />
join SOS at the national awards<br />
on <strong>December</strong> 6. The national<br />
awards remain top secret until<br />
the event.<br />
“These awards are a reflection<br />
of the very talented young<br />
entrepreneurs we have here in<br />
<strong>Waikato</strong>.<br />
“These teams are not only<br />
thinking outside the square<br />
to develop unique products,<br />
they are working hard to fulfil<br />
the requirements of running<br />
a successful business,”<br />
Levinia said.<br />
Other <strong>Waikato</strong> King<br />
Country <strong>2016</strong> YES Awards<br />
winners are:<br />
Staples Rodway Financial<br />
Award – Kiwicrosse<br />
(St Peter’s School of<br />
Cambridge)<br />
Smart <strong>Waikato</strong> chief executive<br />
Mary Jensen said she<br />
is thrilled with the calibre of<br />
entries this year.<br />
“All students can be<br />
extremely proud of what they<br />
have achieved this year. Young<br />
enterprise in our region is alive<br />
and kicking,” Mary said.<br />
Wintec <strong>Waikato</strong>-King Country Lion Foundation Young Enterprise Scheme Company of the<br />
Year: S.O.S (<strong>Waikato</strong> Diocesan School for Girls) with National Excellence Awards winners<br />
Crankworks (St Paul’s Collegiate), Be Somebody (Fraser High School), Foster Construction’s<br />
Graham Boswell and YES chief executive Terry Shubkin.<br />
EMA Science and Technology<br />
Award: Dallas Kete– H2O-o-YES<br />
(Matamata College) with YES chief<br />
executive Terry Shubkin.<br />
<strong>Waikato</strong> and Cambridge chambers of commerce<br />
Teamwork Award: Mana Burgers (Hamilton Girls’High<br />
School) with Nathan Orr and Phil Mackay.<br />
Foster Construction Innovation Award: Crankworks (St Paul’s<br />
Collegiate) with Graham Boswell.<br />
University of <strong>Waikato</strong><br />
Leadership Award: Chloe<br />
Saxton (<strong>Waikato</strong> Diocesan<br />
School for Girls) with<br />
Cynthia McNabb.<br />
<strong>Waikato</strong> <strong>Business</strong> <strong>News</strong> Sales and Marketing<br />
Award: S.O.S (<strong>Waikato</strong> Diocesan School for Girls)<br />
with Alan Neben.<br />
Stafford Engineering Runner Up: Tihi Hipi (<strong>Waikato</strong> Diocesan<br />
School for Girls) with Kaleb James.<br />
Te Wananga o Aotearoa Sustainability Award:<br />
DECO (Putaruru College) with Angeline<br />
McCormack.<br />
Gallagher Group Commitment Award:<br />
Corallee Collins-Annan– Be Somebody<br />
(Fraser High School) with Keith Gallagher.<br />
Wintec <strong>Waikato</strong>-King Country Lion Foundation Young Enterprise Scheme Company of the<br />
Year: S.O.S (<strong>Waikato</strong> Diocesan School for Girls) with Klaus Reiter.<br />
Skycity Hamilton Community Trust Third place: JA-OK (Matamata College)<br />
with Roger FitzGerald.
EBBETT TOYOTA<br />
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 55<br />
Ebbett Toyota<br />
comes to Morrinsville<br />
Ebbett Toyota has arrived in Morrinsville<br />
and nothing has been done by halves.<br />
The brand spanking new<br />
showroom and service<br />
department, attached to<br />
a large forecourt, is on a primo<br />
site at the entrance to town on<br />
the corner of Avenue Road and<br />
State Highway 26.<br />
Branch manager Scott<br />
Grenside, a Hamilton man with<br />
10 years’ experience in the<br />
automotive industry, is excited<br />
about the move by Toyota.<br />
“Getting the brand back<br />
into thriving Morrinsville is<br />
an excellent move on behalf<br />
of the Ebbett Group,” he said.<br />
“We have 11 staff handling<br />
a full five bay, high tech,<br />
service department; parts<br />
department and of course sales<br />
and administration.<br />
On the forecourt we<br />
carry a full stock of<br />
new and used vehicles<br />
including cars, vans,<br />
trucks, utes and SUVs<br />
OPEN DAY @ EBBETT TOYOTA<br />
SATURDAY 26TH NOVEMBER<br />
9.00AM – 5.00PM<br />
“We will even have proper<br />
Continued on page 56<br />
BOUNCY CASTLE FOR THE KIDS,<br />
ALL DAY SAUSAGE SIZZLE & REFRESHMENTS,<br />
TOYOTA NZ SHOW CARS,<br />
LIVE RADIO SHOW<br />
Branch Manager – Scott Grenside.<br />
GREAT DEALS ON NEW CARS<br />
& OVER 40 USED VEHICLES<br />
PLUS SPECIAL GUEST APPEARANCE FROM VALERIE<br />
ADAMS BETWEEN 12pm & 1pm<br />
FREE PROTECTION<br />
PACK WITH ANY<br />
NEW PASSENGER<br />
VEHICLE<br />
(Floor Mats,<br />
Headlight Protectors,<br />
Monsoon Shields)<br />
FREE TOW BAR<br />
WITH ANY NEW<br />
COMMERCIAL<br />
VEHICLE<br />
85 Avenue Road North Morrinsville | 07 889 7678<br />
www.ebbett.toyota.co.nz<br />
Scott Grenside 021 508 766 | Nick Thompson 027 205 6816<br />
AU-7489396AA
56 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
EBBETT TOYOTA<br />
Ebbett Toyota Yard from on S.H 26.<br />
Ebbett Toyota<br />
comes to Morrinsville<br />
Comins Plumbing and Gas is your one stop shop servicing the<br />
Cambridge/<strong>Waikato</strong> area. We have a team of experienced and qualified<br />
plumbers, heating specialists, gas fitters and drain layers ready to tackle<br />
any job big or small.<br />
Plumbing - Drainage - Gas fitting - Heating<br />
From page 55<br />
coffee-making facilities, when<br />
the machine turns up.<br />
“On the forecourt we carry<br />
a full stock of new and used<br />
vehicles including cars, vans,<br />
trucks, utes and SUVs,” said<br />
Scott.<br />
It has taken six months to<br />
finalise the build and according<br />
to Scott wild rumours went<br />
about in the beginning as to<br />
what was going to occupy the<br />
high-profile spot.<br />
Already the dealership is<br />
making strong headway with<br />
numerous new and used vehicles<br />
sold and great numbers<br />
through the after sales department.<br />
Scott has planned an open<br />
day at the site on <strong>November</strong><br />
26 for people to come and<br />
meet the staff and see what the<br />
dealership has to offer at 85<br />
Avenue Road North.<br />
“As well as our impressive<br />
line-up of vehicles, there will<br />
be Toyota show cars on display,<br />
a bouncy castle for the<br />
kids and a sausage sizzle with<br />
refreshments,” he said.<br />
Ebbett Toyota in<br />
Morrinsville is the home of<br />
the New Hilux. Over the years<br />
Hilux has become a byword<br />
for versatility and reliability<br />
the world over. Here in New<br />
Zealand this rugged truck is<br />
the perfect partner for our<br />
go-anywhere, do-anything<br />
ethos. We’ve enjoyed a relationship<br />
with the rugged and<br />
dependable Hilux since 1976<br />
and New Zealanders have<br />
Continued on page 57<br />
Proud to work with Construct Ltd on the Ebbett Toyota project<br />
Local agents for The Fireplace selling and<br />
installing Jetmaster Gasco fires<br />
Local agents for Central Heating New Zealand<br />
CONTACT US<br />
Office hours:<br />
Monday to Thursday 7.30 am till 5.00pm<br />
Friday 7.30 am till 4.00pm.<br />
Phone: 07 8237263<br />
Fax: 07 8237264<br />
administration email: Sharon - office@cominsplumbing.co.nz<br />
pricing/technical email: Joe - joe@cominsplumbing.co.nz<br />
80388<br />
constructltd.co.nz<br />
07 848 1101<br />
Proud to be the<br />
preferred <strong>Waikato</strong><br />
builder and would<br />
like to congratulate<br />
Morrinsville Toyota<br />
on the opening of<br />
their new show room<br />
30454
EBBETT TOYOTA<br />
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 57<br />
From page 56<br />
made it their favourite truck<br />
for an incredible three decades.<br />
Hilux delivers you the power<br />
to get things done and the fuel<br />
efficiency to go further. And<br />
with 12 4WD models in the<br />
range, there’s a rugged and<br />
reliable Hilux 4WD for every<br />
driver and every task.<br />
Our expanded 2WD lineup<br />
also delivers more choice<br />
than ever, with both traditional<br />
2WD utes perfect for the<br />
trades, and new SR, SR5 and<br />
SR5 Limited PreRunner model<br />
options which boast the same<br />
superior ride height as our<br />
proven 4WD range. Whatever<br />
your busy urban requirements<br />
might be, one of our nine 2WD<br />
Hilux models will suit your<br />
lifestyle.<br />
Whether it’s at work or<br />
play, this is New Zealand’s<br />
truck.<br />
Contact details are: Phone<br />
– 07 889 7678. Mobile 021<br />
508 766<br />
Staff: Nick Thompson (Sales) Daniel Carr (Parts Department) Scott Grenside (Branch Manager) Tracey Pearce<br />
(Administration) Matt Walton (Aftersales Manager) Brian Caulfied (Service Department).<br />
We pride ourselves on our efficent<br />
and professional workmanship in<br />
standing pre-cast concrete panels.<br />
Proudly in the support of<br />
Ebbett Toyota<br />
CUTTING EDGE CIVIL CONTRACTORS WHO SPECIALISE IN:<br />
40207<br />
s Commercial and Industrial Development<br />
s Subdivisions, Lifestyle Blocks and Retirement Villages<br />
s Bulk Earthworks s Drainage s Roading s Retaining Walls<br />
SCHICK IS PROUD TO BE ASSOCIATED<br />
WITH EBBETT TOYOTA - MORRINSVILLE<br />
Schick Civil<br />
Construction<br />
PROUD TO BE ASSOCIATED WITH EBBETT<br />
TOYOTA AND CONSTRUCT LTD.<br />
CONGRATULATIONS ON YOUR BUILD<br />
Supreme Award Winners<br />
CCNZ - <strong>Waikato</strong><br />
Construction Awards<br />
2015 and <strong>2016</strong><br />
80046<br />
30406<br />
Ph: 07 849 3111 • Fax: 07 849 4545<br />
18 Manchester Place, Te Rapa • PO Box 20463, Hamilton 3241
58 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
Publisher<br />
Alan Neben<br />
Ph: (07) 838 1333<br />
Mob: 021 733 536<br />
Email: alan@wbn.co.nz<br />
Sales director<br />
Deidre Morris<br />
Ph: (07) 838 1333<br />
Mob: 027 228 8442<br />
Email: deidre@wbn.co.nz<br />
Editor<br />
Geoff Taylor<br />
Ph: (07) 838 1333<br />
Mob: 022 694 1595<br />
Email: geoff@wbn.co.nz<br />
Production Manager<br />
Tania Hogg<br />
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New Holden Trailblazer:<br />
Specification up, price down<br />
Details of the new Holden Trailblazer<br />
have been released, with fans of the large<br />
seven-seat Sport Utility Vehicle (SUV)<br />
receiving two pieces of fantastic news.<br />
Not only has specification<br />
been increased significantly,<br />
but the price of<br />
the new model has been reduced.<br />
“This is a win-win situation<br />
for our customers, one which has<br />
resulted in increased specification<br />
but a decrease in price,” said<br />
the managing director of Holden<br />
New Zealand, Kristian Aquilina.<br />
“This will help position the<br />
new Trailblazer as not only the<br />
newest large SUV in the market,<br />
but also one of the most attainable.”<br />
The price of the new Holden<br />
Trailblazer LTZ is $62,990<br />
(+ORC), which represents a<br />
$4000 reduction compared with<br />
the outgoing model.<br />
However, when extra specification<br />
is considered, the overall<br />
value equation increases to a net<br />
gain for enthusiasts of more than<br />
$7000.<br />
Trailblazer debuts with<br />
a sophisticated new look,<br />
advanced vehicle and connectivity<br />
technology, the use of premium<br />
materials and a fresh design<br />
throughout.<br />
“Trailblazer will be sure to<br />
challenge the 4x4 SUV market,<br />
thanks to its significant engineering,<br />
feature and design upgrades,<br />
combined with competitive pricing,”<br />
said Mr Aquilina.<br />
Awarded a five star ANCAP<br />
safety rating, Trailblazer offers<br />
an array of active and passive<br />
safety features including additional<br />
driver’s knee airbag,<br />
Hill Start Assist, Trailer Sway<br />
Control and Hill Descent<br />
Control.<br />
The addition of Side Blind<br />
Zone Alert and Rear Cross<br />
Traffic Alert to the LTZ model<br />
contribute considerably to the<br />
overall safety story.<br />
The exterior of the vehicle<br />
has received a revised bonnet<br />
and now features headlamps<br />
with LED daylight running<br />
lights, a new front fascia and<br />
upper grille, but the biggest<br />
changes are on the inside.<br />
The interior has been afforded<br />
a full rejuvenation and is<br />
now more car-like in appearance<br />
and features a new MyLink system,<br />
while an 8-inch screen with<br />
integrated sat-nav completes the<br />
look of the LTZ.<br />
Developed in collaboration<br />
between Holden and GM Brazil<br />
and alongside the acclaimed<br />
2017 Holden Colorado,<br />
Trailblazer blends 4x4 capability<br />
with refined and confident<br />
on-road performance.<br />
Holden Australia’s Lead<br />
Dynamics Engineer, Rob<br />
Trubiani, said customers’ lifestyles<br />
were central to the engineering<br />
objectives for the new<br />
Trailblazer.<br />
“Trailblazer is such a versatile<br />
SUV, used for anything<br />
from weekday grocery runs to<br />
weekend 4x4 driving adventures<br />
so we had to ensure it performed<br />
in a variety of situations and terrains,”<br />
Mr Trubiani said.<br />
The extensive engineering<br />
improvements include a revised<br />
steering calibration, co-developed<br />
between Holden and<br />
Brazilian engineers providing a<br />
more precise steering feel thanks<br />
to a faster steering rack ratio and<br />
less turns lock-to-lock.<br />
Other key developments in<br />
Trailblazer’s chassis include a<br />
revised set of engine, transmission<br />
and body mounts to provide<br />
a more refined and composed<br />
ride which will improve drive<br />
quality, particularly while towing.<br />
Driver confidence is furthered<br />
with the variable steering<br />
efforts in Trailblazer’s Electric<br />
Power Steering system, allowing<br />
it to handle more nimbly and<br />
drive like a car.<br />
When all changes are considered,<br />
the launch of the new<br />
model sees the introduction<br />
of a clear naming distinction<br />
between the Colorado truck and<br />
Trailblazer SUV siblings.<br />
“The new model is a significant<br />
enhancement compared<br />
with the predecessor, so the<br />
opportunity was taken to initiate<br />
a name change to differentiate<br />
the two bodystyles,” said Mr<br />
Aquilina.<br />
“The Trailblazer shares similar<br />
improvements to ride and<br />
handling as its Colorado stablemate<br />
but we wanted to emphasise<br />
the significant enhancements<br />
it’s undergone, so a standalone<br />
name was appropriate.”<br />
The Trailblazer LTZ features<br />
a 2.8-litre Duramax diesel<br />
engine, delivering 147kW of<br />
power combined with 500Nm of<br />
torque in the automatic model.<br />
It features a 6-speed automatic<br />
transmission with Shift-on-the-<br />
Fly 4WD and is capable of towing<br />
a braked weight of 3,000kg.<br />
The Trailblazer proved itself<br />
a competent offroader when it<br />
was used as a support vehicle<br />
on the recent Colorado launch<br />
in the Lees Valley, which included<br />
a river crossing and off-road<br />
component.<br />
“The new Trailblazer has all<br />
the bases covered and delivers<br />
an unbeaten combination of outstanding<br />
features and attributes,”<br />
said Mr Aquilina.<br />
“We anticipate it will have<br />
huge appeal for families who<br />
desire the ability to get out and<br />
about to enjoy an outdoors orientated<br />
Kiwi lifestyle.”<br />
70129
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />
59<br />
NEW MID-SIZE<br />
MALIBU CD PETROL<br />
from rsp<br />
$<br />
33,990<br />
CRUZE EQUIPE<br />
1.8L SEDAN AUTO<br />
from rsp<br />
$<br />
25,990<br />
Not new...But nearly!<br />
+on roads<br />
+on roads<br />
New shipment arriving soon<br />
COLORADO 4X2<br />
CREWCAB AUTO<br />
from rsp<br />
$<br />
39,990<br />
+on roads<br />
Only four months old Ebbett Bulk Buy Breakthrough! Fantastic pricing on the RS Barina 1.4 turbo charged engine,<br />
6 speed manual or 6 speed auto $21,990, 17’’ Alloys, sports body kit, 7’’ colour touch screen, nearly new!<br />
THESE DEALS ARE AS GOOD AS THEY GET<br />
EBBETT HOLDEN<br />
Offer available while stocks last. Offers end April 30th 2014. Not available wit<br />
other offers. Private customers only.<br />
D6171M<br />
5965158AA<br />
204-208 Anglesea St, Hamilton, T 0800 07 838280 0949 888<br />
www.ebbett.co.nz<br />
www.ebbett.co.nz
400mm high x 260mm wide