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Waikato Business News November/December 2016

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

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NOVEMBER/DECEMBER <strong>2016</strong> VOLUME 24: ISSUE 11 WWW.WBN.CO.NZ FACEBOOK.COM/WAIKATOBUSINESSNEWS<br />

THE REGION’S BUSINESS VOICE<br />

HOBBITON<br />

steals the show p3<br />

Westpac <strong>Waikato</strong> <strong>Business</strong><br />

Awards, see coverage p24<br />

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2 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

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Hobbiton steals<br />

the show<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 3<br />

A venture which has enjoyed exponential<br />

growth for five years was rewarded with the<br />

Supreme Award at the Westpac <strong>Waikato</strong><br />

Awards in <strong>November</strong>.<br />

By GEOFF TAYLOR<br />

Hobbiton Movie Set<br />

also won the Deloitte<br />

<strong>Business</strong> Growth Award<br />

and the Chow Hill Marketing<br />

Award at the glitzy event at<br />

Claudelands Event Centre.<br />

In front of more than 600<br />

people, Hobbiton Movie<br />

set chief executive Russell<br />

Alexander made regular visits<br />

to the stage as the Matamata<br />

powerhouse’s incredible year of<br />

awards rolled on.<br />

Hobbiton is a stunning,<br />

well-run business that<br />

is delivering not only<br />

regionally but to the<br />

New Zealand economy<br />

as well."<br />

Russell attributed<br />

Hobbiton’s success to “being as<br />

good as you can”.<br />

“When we’re making a deci-<br />

sion we think ‘how can we do<br />

this better?’ We try to make<br />

long term decisions. Yes we<br />

can do it cheaper but what’s the<br />

right thing to do?”<br />

He thanked his supportive<br />

team and board and said belief<br />

in the product was a key to<br />

Hobbiton’s success.<br />

“If there’s three reasons for<br />

succeeding it’s one, passion,<br />

two, passion and three, passion.<br />

I believe in that.”<br />

Hobbiton’s visitor numbers<br />

have gone from being static at<br />

about 25,000 for 10 years to<br />

doubling to 52,000 in 2011, and<br />

then increasing to 131,000 in<br />

2012, 260,000 in 2013, 364,000<br />

in 2014 and 468,000 in 2015.<br />

This year visitor numbers will<br />

be well over the half a million<br />

mark.<br />

<strong>Waikato</strong> Chamber of<br />

Commerce chief executive<br />

William Durning told the<br />

audience that Hobbiton had<br />

re-directed tourism flows in<br />

New Zealand and catapulted<br />

Matamata into the spotlight.<br />

“Hobbiton has become one<br />

of the must-see destinations<br />

in New Zealand with approximately<br />

one in eight international<br />

tourists visiting Hobbiton<br />

during their trip.<br />

Westpac regional manager Lynn Walker and Hobbiton<br />

Movie Set chief executive Russell Alexander.<br />

"Hobbiton is a stunning,<br />

well-run business that is delivering<br />

not only regionally but<br />

to the New Zealand economy<br />

as well."<br />

On peak days in summer<br />

Hobbiton has accommodated<br />

3000 visitors.<br />

Russell told <strong>Waikato</strong><br />

<strong>Business</strong> <strong>News</strong> that such rapid<br />

growth can be hard to handle<br />

and can often sink businesses.<br />

He felt sustaining such<br />

growth for five years has been<br />

Hobbiton’s biggest achievement.<br />

Major catalysts for growth<br />

were the agreement to make<br />

Hobbiton a permanent set and<br />

the success of The Hobbit<br />

movie, he said.<br />

“But I would also like to<br />

think that through innovative<br />

marketing, we’ve taken the<br />

brand to another level. I would<br />

like to think the brand is beyond<br />

the movie now.”<br />

Russell identified the opening<br />

of the Green Dragon pub<br />

in 2012 as another pivotal<br />

moment. He says it changed the<br />

Hobbiton experience because it<br />

allowed visitors to engage all<br />

five senses: sight, smell, sound,<br />

touch and taste. The pub gave<br />

them a real taste of Middle<br />

Earth.<br />

Russell said dealing with<br />

such growth over five years<br />

was about making decisions<br />

every day.<br />

“If you are going to introduce<br />

something new every year<br />

then you are going to have to<br />

make decisions. You are not<br />

going to get them all right. But<br />

there’s only one thing worse<br />

than making a bad decision and<br />

that’s not making one at all.”<br />

Hobbiton had recently introduced<br />

new reservation, food<br />

and beverage systems and a<br />

new website. It is constructing<br />

four new buildings – a production<br />

kitchen, a new shop, new<br />

toilets and a new washroom.<br />

Meanwhile a car park extension<br />

is underway.<br />

“There’s a fair bit going on.”<br />

Russell said the process<br />

of entering awards was good<br />

for any business because as it<br />

forced managment to look at<br />

all avenues – marketing, operations,<br />

finance and governance<br />

– and ask hard questions.<br />

“Everyone gets so busy<br />

and there’s so much going on.<br />

But this process forces you to<br />

review things and it can only<br />

make your business better.”<br />

Already this year Hobbiton<br />

has won three categories at<br />

September’s Tourism Industry<br />

Awards including the People’s<br />

Choice Award, <strong>Business</strong><br />

Excellence (more than $6m<br />

turnover) and the Tourism<br />

Marketing Campaign Award.<br />

In June it was a finalist in<br />

the Exporter of the Year awards<br />

(more than $25 million turnover)<br />

while in October Russell<br />

was given the Conventions and<br />

Incentives New Zeland (CINZ)<br />

Outstanding Contributor<br />

Award.<br />

In <strong>November</strong> Hobbiton<br />

was a finalist in the ANZ Best<br />

Medium Category of the New<br />

Zealand International <strong>Business</strong><br />

Awards.<br />

The Drug Detection Agency<br />

GRAEME SMITH - GENERAL MANAGER<br />

0274 881 364 | 07 850 5056 | graeme.smith@tdda.com<br />

Level 1, 22 Euclid Ave, Te Rapa, Hamilton | Bookings<br />

email: waikato@tdda.com | www.tdda.com<br />

TDDA makes huge<br />

strides in <strong>Waikato</strong><br />

Graeme and Leona Smith<br />

have made a dramatic<br />

impact in the year<br />

since they took over ownership<br />

of the <strong>Waikato</strong>/Coromandel<br />

branch of The Drug Detection<br />

Agency (TDDA).<br />

It was <strong>November</strong> 2015<br />

when Graeme and Leona,<br />

with considerable commercial<br />

expertise between them, took<br />

over the business.<br />

Such has been the growth of<br />

the business a year on, TDDA<br />

in the <strong>Waikato</strong> has doubled<br />

the number of employees and<br />

vehicles in its fleet and is looking<br />

for a bigger headquarters.<br />

Graeme has worked hard to<br />

spread the message throughout<br />

the region and promote what<br />

TDDA can offer businesses.<br />

The more businesses TDDA<br />

has worked with, the more<br />

Graeme has realised the need<br />

in the community and the scale<br />

of the drug problem.<br />

The main focus is on safety<br />

in the workplace but with<br />

increased availability and<br />

usage, the impact on productivity<br />

and absenteeism at work<br />

is escalating and business who<br />

have implemented a strong<br />

Drug & Alcohol Management<br />

Plan are reaping the benefits..<br />

This coupled with the latest<br />

health and safety legislation<br />

which puts more onus<br />

on employers for the duty of<br />

care of all employees, leaves<br />

unprepared businesses at risk.<br />

Company directors and senior<br />

executives have now become<br />

increasingly exposed to penalties<br />

for failing to ensure a safe<br />

working environment.<br />

"As a community we need<br />

to stand together to address<br />

drug use at every possible<br />

level, whether it’s educating<br />

our kids, together with<br />

resources to help people who<br />

are struggling with drug addiction,”<br />

says Graeme.<br />

“Workplace drug testing not<br />

only provides a safe working<br />

environment but also provides<br />

early identification giving people<br />

a chance to address their<br />

usage, giving them a better<br />

chance of giving up the drugs.”<br />

Graeme spends a lot of time<br />

focused on helping businesses<br />

get policies and training in<br />

place in order to institute drug<br />

testing and ensure a safe and<br />

productive working environment.<br />

Graeme has seen growth<br />

across the board but some<br />

key industries have emerged<br />

including the construction and<br />

tourism where there is huge<br />

onus on safety.<br />

Graeme is also work-<br />

ing with a number of local<br />

authorities such as Hamilton<br />

City Council, <strong>Waikato</strong> District<br />

Council, South <strong>Waikato</strong><br />

District Council and Matamata-<br />

Piako District Council.<br />

Another high risk industry<br />

is farming, something Graeme<br />

understands well with 30 years<br />

experience in the agricultural<br />

sector. The on-farm safety<br />

risks of drug usage are huge<br />

and farmers as employers need<br />

to be up to speed with how<br />

they can protect their staff and<br />

their businesses.<br />

Graeme can help and is<br />

presently developing relationships<br />

with Federated Farmers<br />

and other rural organisations.<br />

But he stresses that the need<br />

is right across all businesses<br />

both large and small. No business<br />

can afford to ignore the<br />

issue of drug use.<br />

The benefits of introducing<br />

asuccesful Drug & Alcohol<br />

Management Plan that covers,<br />

PERTINENT QUESTIONS FOR COMPANY’S<br />

MANAGEMENT TO CONSIDER:<br />

• Does our company have an effectively managed<br />

drug-testing programme?<br />

policy, education, communication<br />

and a good drug testing<br />

• Have we taken all practical and reasonable steps to<br />

ensure that we are fulfilling our obligations to our people,<br />

customers and society at large by providing a drug free<br />

working environment?<br />

• Can the company afford not to introduce an effective<br />

drug-testing programme?<br />

Continued on page 20


4 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

From the editor<br />

It was impossible to leave<br />

the Westpac <strong>Waikato</strong><br />

<strong>Business</strong> awards ceremony<br />

recently without feeling<br />

optimistic about the future of<br />

business in this region.<br />

On show were so many<br />

great businesses, so much<br />

innovation and so many<br />

inspiring leaders.<br />

Each of the category<br />

winners who lined up to<br />

vie for the supreme award<br />

were examples of excellence<br />

in their own right. It was<br />

a mighty line-up. Raglan<br />

Coconut Yoghurt, Coolsense<br />

NZ Ltd, Zealong Tea Estate,<br />

SKYCITY Hamilton, CSC<br />

Buying Group, AGOGE,<br />

MEA and Hobbiton Movie<br />

Set were there because they<br />

were the best in the field.<br />

<strong>Waikato</strong> Chamber of<br />

Commerce chief executive<br />

William Durning and his<br />

team should be applauded for<br />

their efforts. Under a revised<br />

entry process, the number<br />

of entries – and their calibre<br />

– increased noticeably<br />

and more than 600 people<br />

attended the glitzy affair at<br />

Claudeland Event Centre.<br />

That’s a huge achievement.<br />

The growth Hobbiton<br />

Movie Set has achieved – and<br />

sustained – over five years<br />

makes it a worthy Supreme<br />

winner. In addition to the<br />

Supreme Award, Hobbiton’s<br />

quietly spoken chief executive<br />

Russell Alexander<br />

also accepted the Marketing<br />

Award and the <strong>Business</strong><br />

Growth Award.<br />

It was Hobbiton’s night –<br />

but it was also a great night<br />

for <strong>Waikato</strong> business.<br />

Geoff Taylor<br />

Editor<br />

MONTHLY POLL<br />

VOTE AND WIN<br />

Sponsored by the Helm Bar<br />

and Kitchen<br />

This month’s poll<br />

As we rush towards the end of a busy <strong>2016</strong> some of<br />

our thoughts are already straying to next year. What sort<br />

of year are you expecting in terms of your business? How<br />

optimistic are you about the business environment as a<br />

whole?<br />

Vote on the WBN website (www.wbn.co.nz) and fill in<br />

the entry form to be in to win a meal voucher for two at The<br />

Helm Bar & Kitchen. Voting closes Thursday <strong>December</strong><br />

15.<br />

Last month’s results<br />

Will Andrew King as mayor be good for business?<br />

<strong>Business</strong> people who took part in WBN’s poll immediately<br />

after the local body elections were split on how he will perform.<br />

Fifty-two percent believe he will be good for business and forty-eight<br />

percent don’t.<br />

48%<br />

52%<br />

How will 2017 be for your<br />

business?<br />

A. Better<br />

B. Worse<br />

C. About the same<br />

Cast your vote at:<br />

www.wbn.co.nz<br />

WINNER OF THE HELM DINNER VOUCHER IS:<br />

Christine Frampton<br />

48%<br />

52%<br />

Yes<br />

No


WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 5<br />

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6 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

Gallagher urges open<br />

debate on new council<br />

Hamilton’s new deputy mayor Martin<br />

Gallagher says he is looking forward to a<br />

term full of open debate and working with a<br />

council full of “feisty individuals” who don’t<br />

just “blindly” follow the leader.<br />

80002<br />

By GEOFF TAYLOR<br />

The former Hamilton<br />

West MP, now in his<br />

third term of his cur-<br />

Hamilton Monthly Property Report<br />

HERE IS YOUR SNAP<br />

SHOT OF WHAT HAS<br />

BEEN HAPPENING IN THE<br />

MARKET PLACE OVER<br />

THE PAST MONTH.<br />

Sales volumes throughout the<br />

<strong>Waikato</strong>/Bay of Plenty region<br />

compared to September <strong>2016</strong><br />

fell 9%. Compared to October<br />

2015 sales across the region fell<br />

25%.<br />

The median price across the<br />

region rose $80,750 (+21%) compared<br />

to October 2015 to reach a new<br />

record high. Compared to September<br />

the median price rose $2,250 (+1%).<br />

The number of days to sell eased<br />

by two days compared to September,<br />

from 31 days in September to 33<br />

days in October. The number of days<br />

to sell eased by one day compared to<br />

October 2015. Over the past 10 years<br />

the average number of days to sell<br />

during October for <strong>Waikato</strong>/Bay of<br />

Plenty has been 45 days.<br />

REINZ Regional Director, Philip<br />

Searle noted that “There are certainly<br />

lower numbers of investors in the<br />

market and something of a decline in<br />

first home buyer numbers also as the<br />

market adjusts to the new LVR rules<br />

and tighter lending conditions from<br />

banks. Inventory levels remain low<br />

across the region with a significant<br />

decline in the number of properties<br />

for sale over the past 12 months.”<br />

Obviously the statistics contained<br />

within this article represent only a<br />

small fraction of the data I have at<br />

my fingertips. For more information<br />

relevant to your street or your property,<br />

call and ask for one of our team.<br />

P 07 834 9570 M 027 801 9962 F 07 854 3837<br />

VISIT www.eves.co.nz<br />

By Greg Petrin<br />

Rototuna branch manager<br />

Local market facts<br />

Hamilton City<br />

Sales October<br />

<strong>2016</strong><br />

Sales October<br />

2015<br />

Under $200k* 2 6<br />

$200 - $299k* 8 37<br />

$300 - $399k* 42 111<br />

$400 - $499k* 75 89<br />

$500 - $599k* 54 61<br />

$600 - $699k* 45 41<br />

$700 - $999k* 46 25<br />

$1,000,000 -<br />

$1,999,999*<br />

6 5<br />

$2m+* 0 0<br />

Total number of sales* 278 375<br />

Median sale price* $518,000 $435,000<br />

Median days to sell* 32 28<br />

*Statistical Information Derived From The Real Estate Institute Of New Zealand. Realty Services<br />

Ltd/Success Realty Ltd and any contractor/employee is merely passing over the information.<br />

We cannot guarantee its accuracy and reliability as we have not checked, audited or reviewed<br />

the information and all intending purchasers are advised to conduct their own due diligence<br />

investigation into the same. To the maximum extent permitted by law Realty Services Ltd/Success<br />

Realty Ltd and its contractors/employees do not accept any responsibility to any person for the<br />

accuracy of the information herein.<br />

rent stretch on the council<br />

was also deputy mayor under<br />

Sir Ross Jansen and Margaret<br />

Evans in the 1980s and early<br />

90s.<br />

Mr Gallagher praises former<br />

mayor Julie Hardaker’s<br />

integrity, intelligence and<br />

passion for Hamilton, but<br />

says for parts of her last term<br />

the council was a “rubber<br />

stamper” which played “follow<br />

the leader”.<br />

He is also critical that<br />

under Mayor Hardaker, two<br />

experienced councillors -<br />

Dave Macpherson and Ewan<br />

Wilson - were “exited to the<br />

backbenches” and their skills<br />

not utilised.<br />

Too many subcommittees<br />

also led to silos whereas<br />

Andrew King’s structure<br />

has the full council sitting<br />

on three committees with a<br />

dedicated focus so everyone<br />

is involved. He says Mayor<br />

King has deliberately fostered<br />

democratic debate by<br />

appointing people to senior<br />

roles with different philosophical<br />

positions.<br />

“There is not a so-called<br />

inner circle that reflects his<br />

world view. He has actually<br />

gone out there and embraced<br />

the different viewpoints<br />

around the council table.”<br />

“What I see in this council<br />

which was not evident in the<br />

previous council is a collection<br />

of feisty individuals who<br />

are passionate for Hamilton.<br />

They have strong individual<br />

views but the team is about<br />

Hamilton.”<br />

Mr Gallagher, who has<br />

been critical of the sell off<br />

of the city’s pensioner houses<br />

and cuts to community development,<br />

says he also wants to<br />

see some of the “community<br />

put back into the council”<br />

and partnerships with providers<br />

to develop more social<br />

housing.<br />

“This mayor has a beating<br />

heart and I’m delighted to<br />

work with him.”<br />

This mayor has a<br />

beating heart and<br />

I’m delighted to work<br />

with him.”<br />

A major priority for the<br />

new council under Mayor<br />

King is development of<br />

new housing in areas such<br />

as Peacocke and Rotokauri,<br />

and Mr Gallagher says within<br />

three years he wants to see<br />

tangible signs of construction<br />

beginning.<br />

“This is about us doing<br />

everything we can to help<br />

young families realise the<br />

Kiwi dream. The critical<br />

challenge for this council is<br />

to create sufficient supply of<br />

sections, houses and apartments.”<br />

He also wants to see<br />

some tangible work done<br />

on Hamilton River Plan and<br />

he praises Ms Hardaker for<br />

Hamilton’s new deputy mayor Martin Gallagher.<br />

her leadership in starting the<br />

plan.<br />

However, he says he<br />

warned her that new councils<br />

have different priorities<br />

and the River Plan needed<br />

a separate organisation, like<br />

Friends of the Gardens, outside<br />

council to help drive<br />

it forward. Despite the fact<br />

that mayor King “correctly”<br />

places developing new<br />

housing as a higher priority,<br />

Mr Gallagher is confident<br />

parts of the River Plan can be<br />

achieved this term.<br />

He said it is key that the<br />

River Plan attracts similar<br />

urgency to the gardens<br />

in terms of philanthropic<br />

funding. Mr Gallagher says<br />

there are parallels between<br />

the River Plan and the gardens<br />

and he recalls the great<br />

vision showed by former<br />

mayors Sir Ross Jansen and<br />

Denis Rogers who had the<br />

vision that one day a rubbish<br />

tip could become Hamilton<br />

Gardens.<br />

“The challenge here with<br />

the River Plan is to make a<br />

start. It might not go as fast<br />

as we want but I think we can<br />

make a start.”<br />

Mr Gallagher promotes<br />

the fact that all politicians<br />

across the city are part of<br />

“team Hamilton” who by<br />

working together and developing<br />

relationships across all<br />

political parties, promote the<br />

best deal for the city.<br />

“I’ve heard from time<br />

to time that people claim<br />

Hamilton has no clout in<br />

Wellington because we<br />

don’t currently have Cabinet<br />

Ministers. I personally reject<br />

that.”<br />

He points to the funding<br />

a city of 150,000 people has<br />

received for projects such<br />

as the <strong>Waikato</strong> Expressway,<br />

the development of <strong>Waikato</strong><br />

Hospital campus and<br />

Innovation Park.<br />

“I can personally testify<br />

to seeing (former Hamiton<br />

East MP) Di Yates chasing<br />

harassed Ministers down the<br />

hallway at parliament to get<br />

money for Innovation Park –<br />

and she got it.”<br />

Mr Gallagher points to<br />

Senior Whip Tim Macindoe<br />

who “has a 24 hour hotline”<br />

to the Prime Minister and all<br />

Cabinet Ministers.<br />

“That’s a powerful position<br />

which should never be<br />

underestimated.”<br />

Meanwhile Hamilton East<br />

MP David Bennett is chairman<br />

of the powerful Finance<br />

and Expenditure committee.<br />

“Part of my role is to<br />

have good professional relationships<br />

with everyone in<br />

Government, across all parties.<br />

I will also be a hard<br />

negotiator I want to work<br />

with them and not against<br />

them. We are all part of team<br />

Hamilton.”<br />

- Note: Geoff Taylor, the<br />

author of this story is also<br />

a Hamilton city councillor.<br />

<strong>Waikato</strong> Branch – Upcoming events/courses<br />

The Institute of Directors in<br />

New Zealand (IoD) promotes excellence<br />

in corporate governance, represents<br />

directors’ interests and facilitates their<br />

professional development through<br />

education and training.<br />

9 <strong>December</strong> <strong>2016</strong> CPD: 2 points<br />

"25 years Christmas celebration"<br />

4.00pm - 7.00pm, Southwell School, Hamilton<br />

It's time to celebrate our 25 years with an end of year Christmas function.<br />

This celebration is also a good opportunity to thank everyone who has contributed to the<br />

branch over many years.<br />

We anticipate tickets to this event will sell out quickly and would encourage you to book<br />

early. Spaces are strictly limited.<br />

To register, please contact:<br />

Megan Beveridge,<br />

Branch Manager<br />

<strong>Waikato</strong>.branch@iod.org.nz,<br />

021 358772 or www.iod.org.nz<br />

<strong>Waikato</strong> branch is kindly sponsored by:


WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 7<br />

New programme will give CEOs the edge<br />

The stressful and often lonely existence of<br />

chief executives has been recognised in a<br />

unique mentoring and support programme<br />

created in <strong>Waikato</strong>.<br />

By GEOFF TAYLOR<br />

Executive Edge which has<br />

the aim of developing a<br />

pipeline of great CEOs<br />

in <strong>Waikato</strong>, is the brainchild of<br />

HR consultants Everest Group,<br />

working alongside a group of<br />

<strong>Waikato</strong> business organisations.<br />

The first cohort of 14 leaders<br />

are presently being selected for<br />

the inaugural programme which<br />

begins in February.<br />

Everest Group managing<br />

director Senga Allen says the<br />

inspiration for Executive Edge<br />

came about through her exposure<br />

working with executives,<br />

business owners and senior<br />

managers.<br />

“We know being in that position<br />

in a business is quite a<br />

lonely role and CEOs are often<br />

under a huge amount of strain.<br />

A lot of people say to me they<br />

aspire to be a chief executive<br />

but when they get there they<br />

think ‘wow this is bigger than I<br />

anticipated.’”<br />

Senga says the purpose<br />

of Executive Edge is to bring<br />

CEOs together in a safe environment<br />

where they can be<br />

exposed to a variety of channels<br />

of support and suggest their own<br />

area in which they want help or<br />

advice.<br />

The aim is to ensure <strong>Waikato</strong><br />

has the best possible trained<br />

CEOs and to encourage them<br />

to develop an alumni to provide<br />

ongoing support.<br />

Senga says Everest Group<br />

partnered with strong business<br />

organisations and businesses to<br />

broaden the support available<br />

for CEOs. <strong>Waikato</strong> Chamber<br />

of Commerce, Westpac, the<br />

Institute of Directors and<br />

Deloitte have all worked alongside<br />

Everest Group to hone the<br />

programme.<br />

Two well-respected ambassadors<br />

for Executive Edge,<br />

Simon Perry and Trilogy chief<br />

executive Angela Buglass, will<br />

meet participants at regular<br />

intervals.<br />

Senga says Executive Edge<br />

starts with some goal setting<br />

which looks at what CEOs want<br />

to achieve and where they are<br />

in the life cycle of the business.<br />

Programme mentors will work<br />

with the CEOs on a bi-monthly<br />

basis to help them achieve those<br />

goals.<br />

The programme progresses<br />

over 12 months with a combination<br />

of active learning and<br />

group work.<br />

Respected speakers and<br />

thought leaders will be sourced<br />

for each group based on areas<br />

of need. Participants will undergo<br />

a comprehensive Emotional<br />

Intelligence assessment and<br />

reports and feedback on this<br />

will encourage their professional<br />

development.<br />

Another key to Executive<br />

The team behind Executive Edge: From left, Everest Group managing director Senga Allen, <strong>Waikato</strong> Chamber of Commerce<br />

chief executive William Durning, Westpac <strong>Waikato</strong> area manager Hamish Ward, Deloitte partner Doug Wilson, IOD Chairman<br />

Margaret Devlin and Everest Group human resource specialist Greg Catley.<br />

Edge is its networking and the<br />

relationships formed with peers<br />

and programme mentors.<br />

“But the programme is really<br />

going to be driven by the CEO,”<br />

says Senga.<br />

“It will be customised for<br />

them. What are the hot spots in<br />

their business at the moment,<br />

what are the challenges that are<br />

causing them sleepless nights,<br />

what are the challenges in their<br />

workplace?”<br />

The associated organisations<br />

– the chamber, Westpac, Deloitte<br />

and the IoD - will be able to<br />

reach into their networks to<br />

source and share skills required<br />

by the course participants.<br />

Senga says <strong>Waikato</strong>’s talent<br />

is often minimised and she<br />

would like to see the programme<br />

emphasise that the region has<br />

some great people, is a place of<br />

excellence and national organisations<br />

need to be looking to<br />

<strong>Waikato</strong> for top people when<br />

they recruit.<br />

Margaret Devlin, chairman<br />

of the <strong>Waikato</strong> branch of the<br />

Institute of Directors says the<br />

relationship between the chief<br />

executive and the board of directors<br />

is critical to ensure effective<br />

governance.<br />

“We know one of the things<br />

boards don’t do necessarily<br />

well is look at how the CEO is<br />

developed. We see some real<br />

positives in not just developing<br />

a good CEO but in developing<br />

a good cohort and pipeline of<br />

directors coming through.”<br />

“One of the loneliest jobs in<br />

the world is the CEO. They are<br />

the meat in the sandwich. There<br />

are already some groups around<br />

town that have CEO forums<br />

and that provide support. But<br />

Executive Edge is effectively<br />

taking it to the next level and<br />

providing some ‘arms around<br />

these people’ as they go through<br />

their development journey.”<br />

<strong>Waikato</strong> Chamber of<br />

Commerce CEO William<br />

Durning said the programme is<br />

a great investment in <strong>Waikato</strong><br />

and New Zealand.<br />

“The <strong>Waikato</strong> economy over<br />

the next 30 years will be the lifeblood<br />

of the New Zealand economy<br />

and leading that will be the<br />

CEO. We are right behind it.”<br />

Westpac <strong>Waikato</strong> area manager<br />

Hamish Ward says <strong>Waikato</strong><br />

has fantastic leaders already but<br />

Executive Edge is about “bringing<br />

them out into the open and<br />

connecting them better”.<br />

“<strong>Waikato</strong> is very good at<br />

staying under the radar, we want<br />

the region’s leaders to start getting<br />

a bit more exposure nationally.”<br />

“Chief executive roles can<br />

be very lonely. If we can connect<br />

CEOs that potentially don’t<br />

know each other then that has<br />

to be a good thing for building<br />

capability.<br />

Deloitte partner Doug<br />

Wilson says irrespective of what<br />

industry CEOs are in, most of<br />

the challenges, they face are<br />

similar.<br />

“There can be a real fear<br />

among CEOs to engage with<br />

their peer group because they<br />

don’t want to show any chinks<br />

in their armour.<br />

“We want to break down<br />

those barriers so it’s okay to<br />

have a coffee with someone and<br />

say ‘this isn’t going so well.’ It’s<br />

about building trust.”<br />

To lodge an ‘Expression of<br />

Interest’ for consideration of<br />

inclusion in the programme go<br />

to www.theexecutivedge.co.nz<br />

Cheaper buying means big<br />

savings for small businesses<br />

Big business buying power is<br />

available to small businesses,<br />

thanks to the services of a<br />

<strong>Waikato</strong>-based procurement<br />

specialist.<br />

Obtain, based in the heart of Hamilton’s<br />

CBD, offers procurement<br />

expertise and an innovative online<br />

purchasing system, giving members 24-7<br />

access to more than 6000 individual products.<br />

Steady growth over three years has seen<br />

its customer base grow to more than 800<br />

members throughout New Zealand.<br />

Obtain founder Stephen Coombe says<br />

his business is the first in New Zealand<br />

allowing members to order products from<br />

preferred suppliers directly, via an online<br />

purchasing system. The platform has recently<br />

been upgraded to be mobile and tablet<br />

optimised, and also includes integration<br />

with Xero so purchase orders can be sent<br />

straight to Xero for easy reconciliation.<br />

Goods available include office supplies<br />

and stationery, dairy products, food and<br />

beverage products, kitchen consumables,<br />

hospitality supplies, cleaning and hygiene<br />

products, medical supplies and equipment,<br />

linen and uniforms. Quotes can also be<br />

sought for services such as security, power<br />

and gas, and hygiene services.<br />

Obtain’s online purchasing system can<br />

be tailored for specific industries, listing<br />

relevant products and services in one place.<br />

Two examples are the Primary Health purchasing<br />

system, developed for medical<br />

practices and the Aged Care purchasing<br />

system, for aged care related businesses.<br />

“Small organisations spend lots of time<br />

looking for products and services and don’t<br />

always get the best prices. We put the buying<br />

power in their hands so they spend less<br />

and save time in the process,” Stephen said.<br />

Signing up for Obtain is as simple as online<br />

shopping - members complete a quick<br />

registration process before browsing online<br />

catalogues brimming with goods from preferred<br />

business suppliers.<br />

Credit card payment is securely accepted<br />

at checkout or invoices can be sent to<br />

businesses with a trading account.<br />

“So they not only save on the purchase<br />

price, they save by purchasing from multiple<br />

suppliers in the same place, and online.<br />

It takes the stress out of sourcing and ordering<br />

products.”<br />

Obtain, based in SODA’s co-working<br />

space in Wintec House, is focusing on<br />

helping <strong>Waikato</strong> businesses after signing<br />

up about 800 members throughout New<br />

Zealand, Stephen said. A wide range of<br />

businesses enjoy the benefits of Obtain’s<br />

services, from aged care, medical and dental<br />

practices, through to cafés, retail shops,<br />

sports clubs, builders, farmers and more.<br />

There is no cost to join and no ongoing<br />

fees, as Obtain is paid a small procurement<br />

fee by suppliers for their service.<br />

Obtain’s four team members are procurement<br />

and supply chain specialists,<br />

coming from a range sectors including<br />

manufacturing, health, transportation, ICT,<br />

engineering and facilities management,<br />

from small businesses to large multi-nationals.<br />

Stephen’s professional background is<br />

in procurement and supply chain for large<br />

corporates, such as Fonterra and <strong>Waikato</strong><br />

District Health Board.<br />

“There are a lot of other buying groups<br />

out there but the innovative purchasing<br />

system we have developed is unique. We<br />

also offer project services to help with<br />

more complex procurement needs a business<br />

may have. With Obtain, we have taken<br />

what we’ve learned in the corporate world<br />

and put it to good use.”<br />

Registration was quick and easy with Obtain. We have saved over $450<br />

on purchasing our vaccine fridge, and have made over $4,300 per annum<br />

savings on paper, hygiene, and office supplies.”<br />

Adrienne Carter – Nurse Manager, Silverdale Medical<br />

We have made significant savings of over $14,000 per annum over<br />

many categories by using Obtain. The service and advice is absolutely<br />

wonderful. I cannot speak highly enough.”<br />

Ann Coughlan – CEO, Mercy Parklands<br />

www.obtain.co.nz<br />

Stephen Coombe.<br />

30311


8 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

Cautious message<br />

on dairy prices<br />

Despite the big lift in whole milk powder<br />

prices in early <strong>November</strong>, <strong>Waikato</strong><br />

businesses and farmers have been<br />

cautioned about how prolonged that<br />

increase may prove to be.<br />

By RICHARD RENNIE<br />

BNZ senior economist<br />

Doug Steel told delegates<br />

at this year’s<br />

KPMG agri-business seminar<br />

at Karapiro there are still some<br />

factors around milk prices that<br />

should cast some caution over<br />

where future prices will fall.<br />

“The increase we have<br />

seen has been very dairy specific<br />

recently, and not across<br />

all commodities, including<br />

oil. Oil remains at less than<br />

$US50 a barrel and that feed<br />

through to those oil producing<br />

countries – their income<br />

remains weak,” he said.<br />

Historically there has been<br />

a relatively strong correlation<br />

between global milk prices<br />

and oil.<br />

“But now dairy prices, relative<br />

to oil are quite stretched.”<br />

He was also casting a wary<br />

eye on the level of cheap and<br />

plentiful grain that was washing<br />

around stockpiles in the<br />

Northern Hemisphere, helping<br />

keep the cost of milk production<br />

lower than usual there.<br />

Other reports have the<br />

domestic wheat stocks in<br />

the United States at three<br />

times what they were back in<br />

2006, and the United States<br />

Department of Agriculture<br />

estimates the volume of wheat<br />

in storage at 110 million<br />

tonnes.<br />

A mild European winter<br />

also means stock piles there<br />

are at historically high levels,<br />

while Russia is also sitting<br />

on an inventory level up 22<br />

percent from last year.<br />

“You have to look at how<br />

BNZ head economist Doug Steel.<br />

the levels of grain and the low<br />

oil prices feed to (less) ethanol<br />

production, and it is not that<br />

encouraging for future dairy<br />

price increases,” he said.<br />

He also pointed to the<br />

massive 400,000t stockpile in<br />

Europe of skim milk powder<br />

accounting for the significantly<br />

smaller increase at the GDT<br />

auction this week, of 7 percent<br />

against whole milk powder’s<br />

increase of 20 percent.<br />

But Europe had responded<br />

to lower dairy prices,<br />

with indications of month on<br />

month reductions in supply<br />

growth, down to August by<br />

3.5 percent on the year before,<br />

with further contraction in EU<br />

supply likely.<br />

This had come after an eye<br />

watering surge in EU volumes<br />

that amounted to an increase<br />

in only two years equivalent<br />

to half of New Zealand’s<br />

annual production.<br />

Meantime the surge in<br />

United States production was<br />

largely being mopped up with<br />

increased domestic demand<br />

from increasing US population<br />

and US consumers making<br />

a switch back to saturated<br />

fats like butter and cheese.<br />

BNZ was anticipating a 4<br />

percent decline in NZ production<br />

this season, less than<br />

Fonterra’s estimated 7 percent.<br />

Much has been made<br />

of the 14 percent decline in<br />

<strong>Waikato</strong>’s peak milk production,<br />

this season due to poor<br />

weather in October. There are<br />

also 1.0 million fewer cows<br />

and lower feed inputs this<br />

spring.<br />

Despite the wariness, BNZ<br />

lifted its forecast milk payout<br />

to $6/kg milk solids for this<br />

season and next on the belief<br />

the supply side contraction<br />

will be maintained, tempered<br />

by the grain and oil impacts.<br />

<strong>Waikato</strong> University leads MBA<br />

development nationwide<br />

The University of<br />

<strong>Waikato</strong>’s Management<br />

School has been selected<br />

to help ensure AUT, Auckland,<br />

<strong>Waikato</strong>, Victoria, Canterbury<br />

and Massey universities are<br />

offering high quality human<br />

resource (HR)management<br />

courses in their MBA programmes.<br />

MBA directors from six<br />

New Zealand universities have<br />

agreed to do a calibration exercise<br />

in <strong>December</strong> on various<br />

disciplines, focusing on outlines,<br />

assignments and outcomes of<br />

their HR programmes. The disciplines<br />

to be scrutinised are<br />

human resource management,<br />

operations management, management<br />

accounting, economics<br />

and strategy. All six universities<br />

had the opportunity to offer topics<br />

in which they felt they had<br />

significant expertise.<br />

<strong>Waikato</strong> Management<br />

School was nominated to assist<br />

with the calibration exercise as<br />

it has the leading MBA human<br />

resource management programme<br />

in New Zealand.<br />

As a result, human resource<br />

management expert Professor<br />

Mark Harcourt has been<br />

appointed to the new role of<br />

Founding Calibrator for the<br />

module.<br />

Professor Harcourt will calibrate<br />

the quality of marking<br />

and assignments across the universities.<br />

He says the new initiative<br />

will help universities reflect on<br />

how their specific MBA programmes<br />

are operating relative<br />

to others in New Zealand. “Once<br />

I’ve assessed the programme I’ll<br />

report back to the teaching staff<br />

at the universities to ensure their<br />

outlines, outcomes and assignments<br />

match the standard at<br />

other universities nationwide,”<br />

says Dr Harcourt.<br />

Dr Harcourt has studied<br />

workplace issues in some of<br />

New Zealand’s well-known<br />

organisations, including staff<br />

turnover at the Bank of New<br />

Zealand, stress at the Reserve<br />

Bank, commitment at the Police<br />

and Fire Service and occupational<br />

overuse syndrome at<br />

BRANZ.<br />

His research has covered<br />

various aspects of human<br />

resource management, including<br />

performance appraisal,<br />

health and safety, discrimination,<br />

and recruitment through<br />

social media. Recently, he has<br />

been focusing on employee representation<br />

and dismissal.


WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 9<br />

Digital Trends for 2017<br />

This year has been one of accelerated development in the<br />

technology landscape. Users are becoming increasingly<br />

competent and expect to use simple tools that anticipate their<br />

needs and declutter their thinking. This positions us all for an<br />

exciting 2017 as businesses are increasingly empowered to<br />

design what they want to achieve and worry less about the<br />

lower level details.<br />

DIGITAL INTELLIGENCE is increasingly commonplace in<br />

our technology. Here at Vo2 we are benefiting from digital<br />

intelligence by using accounting tools that suggest business<br />

strategies based off our Xero records, accelerating us from<br />

simple report generation to informed recommendations. We<br />

have begun to investigate the Internet of Things to understand<br />

how distributed devices can automate decision making<br />

in agricultural settings. As machine learning and artificial<br />

intelligence are taking an increased role in research and<br />

correlation identification, we suddenly find that we have more<br />

time for strategic thinking and energy for action, in a fast paced<br />

economy like the <strong>Waikato</strong> that’s extremely valuable.<br />

DIGITAL DELIVERY of this intelligence enables us to reach<br />

out to customers, staff and suppliers in simple ways. We have<br />

recently seen the rise of Virtual and Augmented Reality which is<br />

now a consumer reality and expect this to increase in 2017. The<br />

ways in which information can be shared and collaborated on<br />

is now so much wider than a Word document or spreadsheet.<br />

Here at Vo2 we have moved to Bamboo HR which allows team<br />

members and managers to manage their own leave and update<br />

their own profiles, greatly reducing admin time across Vo2<br />

whilst increasing team engagement. The devices we use are now<br />

diverse and personal, with many employees expecting to use<br />

their own smart device rather than a company asset. Phones<br />

and tablets can now achieve the results that were previously<br />

dependant on a desktop device, freeing us to spend less time<br />

bound to the desk and more time collaborating with customers<br />

and team members.<br />

DIGITAL COLLABORATION is the obvious conclusion, with so<br />

many sources of intelligent information and ways to have users<br />

engage with them, the ability to create bespoke experiences<br />

out of standardised building blocks is increasingly possible. We<br />

recently experimented with integrating Google Analytics with<br />

Microsoft Power BI and customer information to create business<br />

targets based off website analytics. In order to create this ability,<br />

it took a week from initial idea to initial delivery, something that<br />

would have taken a lot longer only a couple of years ago. This<br />

rapid improvement increases our ability to experiment, innovate<br />

and learn.<br />

So with this increasing acceleration in our digital age, how<br />

should we respond? Here’s a few suggestions:<br />

1) Learn to think systematically, what are the dynamics and<br />

drivers of your business and what decisions are needed to be<br />

made or actions initiated. The role of technology in 2017 will be<br />

to provide the info to support this in a simple, mobile manner.<br />

2) Re-design your systems to ensure that they are serving you<br />

and not the other way round. Until the robots take over, we are<br />

still in control!<br />

3) Think freely about the ideal place to engage with information,<br />

it may be on the road, at a cafe or alongside a customer, get the<br />

right devices for those situations.<br />

At Vo2, we partner with local businesses to solve problems<br />

digitally, through business consultancy, web and app<br />

development and managed IT services including cloud, as our<br />

team bring global technologies to regional New Zealand.<br />

Get to know us, learn with us and let’s have a great 2017!<br />

High performance digital thinking<br />

Working with organisations across the <strong>Waikato</strong> & Bay of Plenty to raise their digital<br />

performance<br />

www.vo2.nz


10 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

An immigration tangle<br />

HR AND THE LAW<br />

Whanau Tahi Ltd v Kiran Dasari<br />

There has been a lot of<br />

media coverage recently<br />

of immigration issues<br />

with Indian students. This is<br />

one story where the student<br />

lost his job and work permit<br />

as a result of the employer’s<br />

actions. The facts of this case<br />

are not so exciting as my last<br />

article, but the legal arguments<br />

are really important.<br />

Whanau Tahi is a wholly<br />

owned subsidiary of Te<br />

Whanau o Waipareira Trust<br />

and provides computer services<br />

to enable social and clinical<br />

groups to collaborate on their<br />

clients’ care. Mr Dasari applied<br />

for and was offered a job as a<br />

business analyst for the company<br />

and both he and his manager<br />

signed the employment<br />

agreement.<br />

Before taking up the role<br />

with Whanau Tahi, Dasai was<br />

studying and had a work permit<br />

that entitled him to work<br />

part-time. When he finished his<br />

studies, the work permit was<br />

extended to full-time employment<br />

with Pizza Hutt. To be<br />

entitled to work for Whanau<br />

Tahi, he needed to apply to<br />

Immigration to change his permit<br />

to the new employer.<br />

Whanau Tahi insisted that<br />

he resign from his existing<br />

employment and filled in the<br />

forms needed to make the<br />

change with Immigration New<br />

Zealand. The employment<br />

agreement that had been signed<br />

by both parties, went to the<br />

CEO for a further signature.<br />

Immigration New Zealand<br />

required the employment<br />

agreement to complete the<br />

process and the CEO refused<br />

to sign it without the required<br />

work permit. Dasari was stuck<br />

in a loop that he was unable to<br />

unlock.<br />

Dasari was working at<br />

Whanau Tahi but the company<br />

decided it could not employ<br />

him without a work permit.<br />

Instead of sitting down with<br />

Immigration and Dasari to<br />

sort out the problem, they told<br />

Dasari to work from home until<br />

it was resolved but didn’t give<br />

him work and closed his access<br />

to the computer system. A few<br />

days later the employer advised<br />

Immigration they were withdrawing<br />

their support for his<br />

work permit, but again, they<br />

didn’t tell Dasari. Dasari sought<br />

advice and took a personal<br />

grievance.<br />

Whanau Tahi hedged its bets<br />

and ran two arguments. First<br />

it argued that the employment<br />

agreement was an illegal contract<br />

because he didn’t have a<br />

valid work permit that entitled<br />

him to work for them. Secondly<br />

it argued that the contract was<br />

frustrated because, due to no<br />

fault from either party, they<br />

were unable to implement the<br />

contract. (In an employment<br />

context, frustration of contract<br />

most commonly applies when<br />

an employee dies or is unable<br />

to attend work for a prolonged<br />

period, often due to a medical<br />

condition or because they are<br />

in prison.)<br />

The Employment Authority<br />

found for Dasari so Whanau<br />

Tahi took the matter to the<br />

Employment Court. It was<br />

a bad move because, unusually,<br />

the court agreed with<br />

everything the authority had<br />

concluded except the compensation<br />

awarded to Mr Dasari,<br />

which it increased.<br />

The court did a detailed analysis<br />

of whether the employment<br />

was frustrated and whether the<br />

employment agreement was an<br />

illegal contract. With respect to<br />

frustration, it reiterated that there<br />

is a very high threshold required<br />

to prove that performance of the<br />

contract has become impossible,<br />

and that this situation has<br />

not arisen from any action or<br />

inaction of one of the parties.<br />

It was within Whanau Tahi’s<br />

ability to provide the employment<br />

agreement to Immigration<br />

New Zealand which had given<br />

a clear indication that the work<br />

permit would be approved.<br />

Furthermore, the employment<br />

had commenced without the<br />

work permit and therefore was<br />

capable of being undertaken, so<br />

it did not meet the definition of<br />

frustration of contract.<br />

With respect to the illegal<br />

contract, the employer argued<br />

that because there was no<br />

work permit the contract was<br />

illegal. The court found that<br />

> BY ANNE AITKEN<br />

Anne Aitken, HR Professional | Email: anne@anneaitken.co.nz<br />

although the employment of<br />

Dasari without a work permit<br />

was illegal, ‘there is nothing in<br />

the Immigration Act expressly<br />

providing that a breach of its<br />

terms renders an employment<br />

agreement illegal’.<br />

Whanau Tahi was ordered<br />

by the court to pay Dasari the<br />

two months of wages it had<br />

withheld, three months lost<br />

wages and $10,000 compensation<br />

for hurt and humiliation,<br />

up from the two months<br />

lost wages and $5000 hurt and<br />

humiliation the authority had<br />

ordered.<br />

New chair for tourism body<br />

Hamilton & <strong>Waikato</strong><br />

Tourism has a new<br />

chair.<br />

Annabel Cotton has<br />

replaced Graeme Osborne<br />

as head of the regional tourism<br />

organisation marketing<br />

Hamilton and the wider<br />

<strong>Waikato</strong> region.<br />

Ms Cotton is currently a<br />

director of <strong>Waikato</strong> Regional<br />

Airport Ltd and is chair of the<br />

airport’s audit and risk committee.<br />

She also chairs the<br />

investment committee of the<br />

Hamilton-based Momentum<br />

<strong>Waikato</strong> Community<br />

Foundation.<br />

Ms Cotton’s other governance<br />

experience includes<br />

directorships and audit committee<br />

membership at Genesis<br />

Energy Limited, the Securities<br />

Commission, the External<br />

Reporting Board and several<br />

NZX-listed companies. She is<br />

a Fellow of the Australasian<br />

Investor Relations Association,<br />

the Institute of Finance<br />

Professionals, the Institute<br />

of Directors and the New<br />

Zealand Institute of Chartered<br />

Accountants.<br />

Ms Cotton is also a member<br />

of Global Women, a collaboration<br />

of influential women<br />

leaders promoting inclusion<br />

and diversity.<br />

Ms Cotton has paid tribute<br />

to outgoing chair, Graeme<br />

Osborne who, after serving<br />

five years as a director, is rotating<br />

off and has chosen to not<br />

offer himself for re-appointment.<br />

“Graeme has a very extensive<br />

and senior background<br />

in tourism and has provided<br />

outstanding leadership to the<br />

board. He leaves knowing that<br />

a comprehensive regional tourism<br />

opportunities plan is now<br />

in place for the region. Much<br />

of that was driven by his vision<br />

The employer could easily<br />

have dealt with this situation<br />

safely. Firstly, they should have<br />

fulfilled their part of the process<br />

to complete the Immigration<br />

New Zealand requirements.<br />

Secondly they should have<br />

communicated with Dasari<br />

much more openly, as required<br />

under the good faith provisions.<br />

Finally, the employment agreement<br />

included a provision that it<br />

was dependent on the employee<br />

having a work permit, if he had<br />

failed to secure his work permit<br />

he could have been dismissed<br />

with due process.<br />

New Hamilton & <strong>Waikato</strong><br />

Tourism chairwoman<br />

Annabel Cotton.<br />

and enthusiasm for the tourism<br />

sector and for our region.”<br />

Ms Cotton took up her role<br />

on <strong>November</strong> 1.<br />

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WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 11<br />

<strong>Waikato</strong> businesses missing out<br />

Out of date websites are costing<br />

<strong>Waikato</strong> businesses dearly.<br />

<strong>Waikato</strong> businesses<br />

could be missing out<br />

on half of the e-commerce<br />

they are due because<br />

their websites haven’t been<br />

updated for internet browsers<br />

on smartphones and tablets.<br />

If their core business is<br />

e-commerce this can be a substantial<br />

amount of business.<br />

If you have a website that<br />

is not responsive to mobile<br />

devices you don’t need a<br />

new one, only to update it<br />

for the latest technology<br />

which is here to stay.<br />

Hamilton based graphic<br />

design and web development<br />

company E9 surveyed<br />

150 local websites and found<br />

half were not responsive on<br />

the web browsers of mobile<br />

devices. This means websites<br />

designed for large desktop<br />

computer screens appear<br />

exactly the same on a smartphones<br />

or tablet, only in a<br />

shrunken form.<br />

Such websites are designed<br />

to be navigated with a mouse,<br />

rather than fingers, making it<br />

difficult to move from page<br />

to page.<br />

“It’s far from a great user<br />

experience for the mobile<br />

device user,” said E9 general<br />

manager Mehrdad Behroozi.<br />

“In fact it’s tedious seeing<br />

the website so tiny on your<br />

mobile device. It’s like trying<br />

to read your name on a grain<br />

of rice.<br />

“Typically such<br />

websites are anything<br />

from difficult<br />

to impossible<br />

to use on a small<br />

screen and the<br />

user usually gives<br />

up after a few seconds,<br />

since they<br />

know there’s a better<br />

browsing experience<br />

elsewhere.<br />

If your non-mobile<br />

responsive website<br />

drives a potential<br />

customer to your competitor,<br />

and they end up spending<br />

money with them, this can be a<br />

very expensive mistake.”<br />

It’s no coincidence that<br />

some of New Zealand’s busiest<br />

websites, google.co.nz<br />

and trademe.co.nz, are optimised<br />

for mobile web browsers.<br />

They appear one way on<br />

a desktop or laptop computer,<br />

and another way on a smartphone<br />

or tablet.<br />

“We were really surprised<br />

to see how many <strong>Waikato</strong><br />

WEB OF INTRIGUE: Company-X director David Hallett (left) and E9 general manager Mehrdad Behroozi.<br />

websites are still not responsive<br />

to mobile devices,”<br />

Merhdad, who is known as<br />

Merv, said.<br />

“You would not print a<br />

brochure so small that you<br />

need a magnifying glass to<br />

read it, yet a website is a more<br />

important part of your marketing<br />

collateral because it’s<br />

always on and accessible from<br />

anywhere in the world.<br />

“If you have a website that<br />

is not responsive to mobile<br />

devices you don’t need a new<br />

one, only to update it for the<br />

latest technology which is<br />

here to stay.”<br />

Internet usage from mobile<br />

devices exceeded desktop<br />

worldwide for the first<br />

time in October, StatCounter<br />

Global Stats found. Mobile<br />

device usage claimed 51.3<br />

per cent of internet usage<br />

in October, compared with<br />

48.7 per cent from desktop<br />

computers.<br />

Hamilton based software<br />

specialist Company-X, a sister<br />

firm to E9, wouldn’t dream<br />

of building a web based application<br />

that wasn’t responsive<br />

to tablets and smartphones as<br />

well as the more traditional<br />

computer monitor.<br />

“Everything we do on the<br />

web can be viewed on small<br />

screens as well as larger<br />

screens,” said director David<br />

Hallett. “The idea is that you<br />

get an equally great experience,<br />

regardless of what<br />

device you choose to view<br />

the application on.”<br />

Company-X’s clients<br />

include everyone from government<br />

departments to one<br />

person businesses with projects<br />

of large to small scale.<br />

A good proportion of<br />

Company-X’s work is on<br />

smartphone and tablet platforms<br />

in the Apple App<br />

Store for iOS devices and<br />

the Google Play store for<br />

Android, David said.<br />

“These mobile apps, by<br />

their very nature, are designed<br />

to be responsive and their<br />

popularity only goes to prove<br />

just how popular mobile<br />

computing has become in the<br />

past few years.”<br />

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Visit us online: www.company-x.co.nz


12 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

WBN first on the scene<br />

E9 hosts Hamilton Central BA5 at The Long Room<br />

Proudly Sponsored By<br />

1. 2. 3.<br />

1. Vanessa Williams and Vicky<br />

Redwood, Hamilton Central.<br />

2. Anthony Ling, Eves; Graham<br />

Boswell, Snapshot.<br />

3. Tania Simpson and Jayne<br />

Irwin, Gourmet in the<br />

Gardens.<br />

My company, and our<br />

families have utilised the<br />

services of Montana<br />

Catering at home for the<br />

last 10 years. We started<br />

with a barbecue which<br />

my boss still raves about.<br />

There are never more<br />

than 15 of us, but<br />

Montana supplies the<br />

Chef, are fully prepared<br />

and serve meals that go<br />

way past the promise.<br />

I love them.<br />

David Richards,<br />

Former Managing Director<br />

iQuest (NZ) Ltd.<br />

4.<br />

5.<br />

4. Dave Hallett, Company X;<br />

Sarah King, Ambassador;<br />

Vanessa Williams, Hamilton<br />

Central; Tony Kane, Phae<br />

Group; Geoff Taylor, <strong>Waikato</strong><br />

<strong>Business</strong> <strong>News</strong>.<br />

5. Dean Howie, <strong>Waikato</strong><br />

University; Ryan O’Connor,<br />

Aida Khangholi and Merv<br />

Behroozi, E9.<br />

6 .Kevin Flynn, SkyCity<br />

Hamilton; Eoin Miles, Verum.<br />

7. Quentin Weber, Unbound;<br />

Dan Robertson, Fishbole.<br />

8. Rob Pascoe, Hamilton City<br />

Council; Claire Sherrington,<br />

E9.<br />

6. 7. 8.<br />

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07 839 3459 | info@montanacatering.co.nz | montanacatering.co.nz


WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 13<br />

TOP OF THE CLASS<br />

Can’t reinvent the wheel? Top Town may not have altered the shape, but over the last 30 years they<br />

have changed almost everything else. From humble family beginnings to the birth of DTM Wheel<br />

& Tyre, Top Town has been one of the silent achievers in the New Zealand wheel & tyre industry.<br />

Top Town is looking to the future and ready to show us how they can change the game in the<br />

light of a fierce & overcrowded market.<br />

A BORN LEGACY<br />

Top Town’s humble story began in the early 1980’s as a small tyre shop. The following 30 years saw the business<br />

evolve into a joint collaboration with DTM Wheel & Tyre, one of New Zealand’s leading wholesaler of wheels & tyres.<br />

Operating two businesses under one roof was testing at times, but the amount of knowledge and confidence gained<br />

from servicing the country with different wheel and tyre fitments became Top Towns greatest strength.<br />

Still owned by the Tordoff family, the team is lead now by manager and family friend Richard Wright, and his team<br />

continue to provide leading edge tyre solutions and of course the extensive range of Alloy Wheels viewable in their<br />

showroom. “We specialise in wheels and tyres from 10 inch to 30 inch, and we pride ourselves in knowing<br />

everything about the business and about our products.”<br />

TIME FOR A VISIT?<br />

Whatever the vehicle application or requirement that you have, the most<br />

important consideration is your trust in your Wheel & Tyre provider. Whether you’re after Wheels, Tyres, Wheel<br />

Alignment, puncture repairs, lowering work, nitrogen filling, SUV, Passenger, Light Commercial, 4x4, Ultra High<br />

Performance, budget or simply the best Top Town have been leading the industry here in Hamilton since they<br />

were founded in 1984.<br />

From Budget to Top Shelf European tyre options, and the great<br />

value but affordable NEXEN range of tyres from Korea, you can<br />

have confidence that you’ll find what you desire when you call on Top<br />

Town. Manufacturers like VW, Chrysler, KIA, DODGE, Hyundai,<br />

Mitsubishi, SKODA, Renault, Porsche and now Porche, now run NEXEN<br />

tyres on their vehicles out of the factory!<br />

TOP TOWN - 674 C TeRapa Road, TeRapa, Hamilton<br />

PHONE - (07) 834 1119 | www.toptown.co.nz


14 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

Covert recordings in the workplace<br />

A preliminary decision in an employment<br />

matter, specifically whether a covert<br />

recording was admissible as evidence before<br />

the Employment Relations Authority is raising<br />

eyebrows in the employment law world.<br />

In the September <strong>2016</strong> case<br />

of Firman v Insyn Limited<br />

T/A Synergy Hair Riccarton,<br />

the employee, Ms Firman, made<br />

three covert recordings in her<br />

workplace and wanted to file the<br />

recordings, and subsequent transcripts<br />

of the recordings, as evidence<br />

that, among other claims,<br />

employees were bullying and<br />

gossiping about her.<br />

30430<br />

The general rule of thumb<br />

regarding the covert recording<br />

of conversations in employment<br />

law is that, as long as one of<br />

the participants in the conversation<br />

(generally the recorder)<br />

knows that the conversation is<br />

being recorded, and the conversation<br />

has not been specifically<br />

designed by the employee or<br />

employer to entrap someone to<br />

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say something out of context,<br />

then the recording is not illegal,<br />

and may be admissible as<br />

evidence.<br />

One of the recordings<br />

was a conversation between<br />

Ms Firman and her employer,<br />

involving the handing over<br />

of a disciplinary letter and her<br />

suspension. That was held to<br />

be admissible, which is not<br />

so unusual in cases before the<br />

authority.<br />

Another recording was a conversation<br />

between the employer<br />

and another employee, and Ms<br />

Firman claimed that this conversation<br />

had been inadvertently<br />

recorded. That was held to be<br />

inadmissible, which is also not<br />

unusual in these cases.<br />

The remaining recording,<br />

however, is far more controversial<br />

in that Ms Firman intentionally<br />

left her phone on record,<br />

unbeknown to the other employees,<br />

and then left the room in<br />

order to record evidence of what<br />

other employees were saying<br />

about her when she was not<br />

there. Despite this being both a<br />

potential breach of the Privacy<br />

Act 1993 and the Crimes Act<br />

1961, the authority member held<br />

the recording (and its transcript)<br />

was “…admissible in the context<br />

of a claim before the authority<br />

about how the applicant was<br />

treated in the workplace.”<br />

Admissibility of the latter<br />

recording is highly unusual,<br />

although it does not make it, as<br />

some have erroneously termed<br />

it, a “landmark case.” For a case<br />

to be termed as such, it needs to<br />

have a significant and potentially<br />

lasting impact on the law and<br />

subsequent cases.<br />

The authority is the lowest<br />

jurisdictional institution in<br />

employment law, outranked<br />

by the Employment Court,<br />

the Court of Appeal and the<br />

Supreme Court (in ascending<br />

order of jurisdictional clout).<br />

Decisions in the authority are<br />

EMPLOYMENT LAW<br />

> BY ERIN BURKE<br />

Employment lawyer and director at Practica Legal<br />

Email: erin@practicalegal.co.nz phone: 027 459 3375<br />

not binding on any of the courts<br />

above it, nor even on other<br />

authority decisions at the same<br />

level, although an authority<br />

decision may be “persuasive” on<br />

other cases before the authority<br />

for the purposes of attempting<br />

to maintain consistency. What’s<br />

more, it is unknown at this early<br />

stage, whether this decision in<br />

the authority will be appealed<br />

in the Employment Court.<br />

Authority decisions frequently<br />

are appealed and overturned, so<br />

any “impact” this case has on<br />

the law, may well be short-lived.<br />

A major consideration that<br />

both employees and employers<br />

need to consider when engaging<br />

in covert recordings that they<br />

are not party to is this; just<br />

because something is admissible<br />

as evidence, does not imply it is<br />

legal. If a defendant in a murder<br />

trial files evidence in their<br />

defence that at the time of the<br />

murder they were somewhere<br />

else committing a robbery, the<br />

evidence would be admissible<br />

but it would not make the robbery<br />

legal.<br />

Pursuant to section 216B of<br />

the Crimes Act, it is a criminal<br />

offence, punishable by up<br />

to two years in prison, to “…<br />

intentionally intercept any private<br />

communication by means<br />

of an interception device”<br />

where the person recording is<br />

not party to the conversation.<br />

“Intercept” is defined in the Act<br />

as including “…to hear, listen to,<br />

or record…” and “interception<br />

device” is defined as any electronic<br />

device capable of carrying<br />

out the interception. So yes,<br />

recording a conversation you are<br />

not party to on a mobile phone<br />

could definitely come within<br />

that definition.<br />

Take-home tips for employers<br />

from this controversial decision<br />

would be to ensure they<br />

have policies in place, which,<br />

among other things, specifically<br />

informs employees that covertly<br />

recording conversations they are<br />

not party to is a criminal offence,<br />

will be treated as serious misconduct<br />

and may result in summary<br />

dismissal and potentially<br />

even, criminal proceedings. The<br />

parties in an employment relationship<br />

are also constrained by<br />

good faith obligations, and any<br />

advantage a party might gain by<br />

engaging in covert recordings,<br />

may win the battle but not the<br />

war, if a covert recording is<br />

found to have breached good<br />

faith obligations or held to be a<br />

criminal offence.<br />

Hamilton insurance<br />

broker Frank wins award<br />

Hamilton-based company<br />

Frank Risk<br />

Management has won<br />

the prize for New Zealand Small<br />

to Medium Broking Company<br />

of the Year at the Australia<br />

and New Zealand Institute of<br />

Insurance and Finance Awards.<br />

Frank’s unique business<br />

model and innovative thinking<br />

were singled out by the judges,<br />

who also commented that<br />

“Founded in 2008, with no clients<br />

and a vision to disrupt the<br />

traditional approach to insurance<br />

Frank Risk Management<br />

has since expanded to more<br />

than 2000 clients serviced by<br />

13 highly skilled staff...” The<br />

judges also acknowledged the<br />

company’s “...complete transparency<br />

with clients of all sizes<br />

and the innovative manner in<br />

which it demonstrates value to<br />

those clients.”.<br />

Frank Risk Management<br />

was started by Andrew<br />

Newman and Rene Swindley,<br />

who initially ran the business<br />

out of a small garage. They both<br />

left the comfort of good paying<br />

jobs at a corporate broker, and<br />

set about disrupting the market.<br />

It’s ‘fee for service’ approach<br />

to insurance broking and risk<br />

management immediately put<br />

it off side with the established<br />

corporate multi-nationals that<br />

dominate the provision of SME<br />

insurance in New Zealand.<br />

The company name, Frank<br />

Risk Management, reflects the<br />

way they operate on a full disclosure<br />

basis without hidden<br />

commissions and their belief<br />

that business owners have<br />

the right to know what they<br />

are paying for. Frank Risk<br />

Management encourages all<br />

insurance buyers to ‘ask their<br />

broker for a complete breakdown<br />

of costs’. Good brokers<br />

should have no problem<br />

with this and the buyer can<br />

then decide if the remuneration<br />

equates to good value for the<br />

services given.<br />

Mr Swindley said that the<br />

award was an affirmation of the<br />

Frank Risk Management philosophy<br />

of bespoke insurance<br />

placement and claims service,<br />

risk management support and<br />

disaster recovery planning that<br />

is built into their overall service.<br />

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WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 15


16 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

Double recognition<br />

for Ultrafast Fibre<br />

Locally owned Ultrafast Fibre (UFF) has had<br />

a notable and deserved double success<br />

recently with a top ten placement in the<br />

Deloitte Fast50 and a prestigious award for<br />

its Chief Operating Officer Richard Jeffares.<br />

At a gala dinner for<br />

the Westpac <strong>Waikato</strong><br />

<strong>Business</strong> Awards at<br />

Claudelands Event Centre in<br />

<strong>November</strong>, Mr Jeffares took<br />

out the Emerging Leader of<br />

the Year Award and says it is<br />

a significant achievement not<br />

just for him but for UFF.<br />

“To be given this recognition<br />

is such an honour and is<br />

definitely a career milestone.<br />

I am proud to be working<br />

alongside exceptionally talented<br />

colleagues and I share<br />

this award with them,” he<br />

says.<br />

Our vision is to connect<br />

and empower as many New<br />

Zealanders as possible<br />

with all the benefits that<br />

UFB brings<br />

Mr Jeffares adds, “Ultrafast<br />

Fibre has grown in leaps and<br />

bounds and achieved major<br />

accomplishments over the<br />

last few years, including<br />

the completion of our fibre<br />

broadband network in eight<br />

cities and towns in Central<br />

North Island. Our company<br />

is a strong proponent of innovation,<br />

and we are proud to<br />

be the technology enabler for<br />

Kiwis’ entrepreneurial spirit.”<br />

UFF chief executive<br />

William Hamilton says at<br />

the awards event the <strong>Waikato</strong><br />

business community witnessed<br />

the quality of talent<br />

leading Ultrafast Fibre.<br />

“Two of my executive<br />

leaders were nominated<br />

for the<br />

same award with<br />

Ultrafast Fibre’s<br />

chief marketing<br />

officer Richard<br />

Riley also a finalist.”<br />

“Having a team<br />

of visionary leaders<br />

signifies our<br />

company’s and<br />

shareholders’ commitment<br />

to commercial<br />

and service excellence<br />

at a time where we<br />

now have the wider industry<br />

encouraging as many customers<br />

as possible to get onto<br />

superior fibre wherever it is<br />

available,” he adds.<br />

“With a strong leadership<br />

team and a dedicated pool<br />

of staff, I am confident that<br />

Ultrafast Fibre will achieve<br />

greater things in the future,”<br />

says Mr Hamilton.<br />

Meanwhile, with a growth<br />

index of 600.6 percent, UFF is<br />

the only Central North Island<br />

company to have placed in<br />

the top 10 in the Deloitte<br />

Fast50 and Mr Hamilton says<br />

the recognition is “a major<br />

success” for his team.<br />

“We placed 13th in last<br />

year’s Fast50 index and to<br />

back that up with another<br />

solid year of growth and<br />

climb to ninth is an achievement<br />

and recognition we are<br />

all very proud of.”<br />

UFF’s fully-completed<br />

ultra-fast broadband (UFB)<br />

network provides superior<br />

broadband internet access to<br />

more than 195,000 end user<br />

customers across eight cities<br />

and towns in the Central<br />

North Island.<br />

“Our vision is to connect<br />

and empower as many New<br />

Zealanders as possible with<br />

all the benefits that UFB<br />

brings”, says Mr Hamilton.<br />

“We are already seeing that<br />

high-speed internet is enhancing<br />

and, in many ways, revolutionising<br />

the way Kiwis<br />

communicate, work, play,<br />

learn and are entertained<br />

Emerging Leader of the Year, Ultrafast Fibre Chief Operating Officer<br />

Richard Jeffares, left, with Chief Executive William Hamilton.<br />

online.”<br />

In 2015, and again this year,<br />

UFF won the regional Fast50<br />

awards for Fastest Growing<br />

Technology Company and<br />

they attribute this success to<br />

the relationships they’ve built<br />

with their customers and in<br />

their determination to focus<br />

on innovation.<br />

Mr Hamilton adds, “We<br />

accept this award on behalf<br />

of a vast group, without<br />

whose support such success<br />

could not be achieved: our<br />

pioneering shareholders,<br />

WEL Networks and Waipa<br />

Networks, our fantastic<br />

125-strong team our 48 retail<br />

service providers, our supply<br />

side partners, local mayors,<br />

councillors and staff, and our<br />

63,000 connected residential<br />

and business customers”.<br />

Got a need for speed?<br />

With ultra-fast broadband, you can now get speeds<br />

many times faster than copper broadband.<br />

A consistent, reliable performance<br />

Don’t put up with inconsistent internet! Enjoy the<br />

best connection with Ultrafast Fibre, always.<br />

Multi-device usage<br />

Got a busy office? Now you can use multiple<br />

devices and still enjoy a fast connection.<br />

Don’t get left behind: future-proofed<br />

technology<br />

With ultra-fast broadband you can easily upgrade<br />

to the latest technology.<br />

More bang for your buck<br />

$ Ultrafast Fibre, proud to be locally<br />

owned and operated.<br />

You don’t have to spend more! Get a superior<br />

broadband experience at similar prices.<br />

On-Demand entertainment like it was<br />

meant to be<br />

Don’t restrict your online entertainment! Make the<br />

most of On-demand TV, movies,games and video<br />

chat at ultra fast speeds.<br />

Free standard residential install<br />

Standard residential installations are currently free,<br />

so don’t wait to upgrade.<br />

In September <strong>2016</strong>, <strong>Waikato</strong> Networks (85% WEL<br />

Networks, 15% Waipa Networks) purchased all of the<br />

Government’s remaining shares in Ultrafast Fibre Limited.


WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 17<br />

<strong>Waikato</strong> job advertisements soar<br />

Job advertisements on Seek New<br />

Zealand this October rose 17.1 percent in<br />

<strong>Waikato</strong>, compared with the same period<br />

last year.<br />

Janet Faulding, general<br />

manager for SEEK New<br />

Zealand, said it is great<br />

to see the <strong>Waikato</strong> job market<br />

thriving, which has contributed<br />

to the boost in national<br />

advertising growth on SEEK.<br />

“Advertising across the<br />

<strong>Waikato</strong> region on SEEK has<br />

grown 17.1 percent year on<br />

year this October with job ad<br />

growth coming from a broad<br />

Metro Motors brings a wealth of experience<br />

For integrity, professionalism<br />

and superior customer<br />

service, Metro Motors<br />

tops the bill for pre-owned vehicles.<br />

Based at 400 Te Rapa Rd,<br />

Metro Motors has been in the<br />

game for 22 years and the<br />

focus of putting customers first<br />

remains the same for the Metro<br />

team.<br />

The team have years of<br />

pre-owned car sales and service<br />

under their belts. Owners<br />

Darrell Nicholas and Craig<br />

Stewart, alongside Robert<br />

Morgan who heads the sales<br />

team, bring more than 40 years’<br />

combined sales expertise to<br />

Metro.<br />

Workshop manager and<br />

co-owner Dale Hoebergen and<br />

range of industries in the<br />

region,” Ms Faulding said.<br />

<strong>Waikato</strong> industries, in<br />

rank order, that had the greatest<br />

number of new job ads on<br />

SEEK this August to October<br />

<strong>2016</strong> and their average advertised<br />

salaries were:<br />

1. Trades and Services<br />

($55,045 )<br />

2. Manufacturing, Transport<br />

& Logistics ($70,069)<br />

mechanics Andrew Chapman<br />

(another owner) and Gene<br />

Smith, have close to 50 years’<br />

mechanical experience between<br />

them, adding to the wealth of<br />

motoring knowledge at Metro.<br />

We pride ourselves<br />

on providing<br />

complete customer<br />

satisfaction before,<br />

during and after<br />

purchase.<br />

3. Healthcare & Medical<br />

($72,790 )<br />

4. Administration & Office<br />

Support ($48,779 )<br />

5. Sales ($71,052)<br />

Across New Zealand, job<br />

advertisements were up 9.9<br />

percent.<br />

“The building boom across<br />

<strong>Waikato</strong> is helping drive<br />

trades and services job ad<br />

growth,” said Ms Faulding.<br />

“Electricians, building trades<br />

and labourers are in strongest<br />

demand.”<br />

“Mining, resources and<br />

the energy industry has also<br />

had strong growth, up 44 percent<br />

year on year, but is a<br />

smaller advertising industry,<br />

Metro’s motto of ‘better<br />

cars, better deals’ is the backbone<br />

of what the business is all<br />

about – finding the right choice<br />

of car for the customer is always<br />

at the forefront of the deal.<br />

The Metro team pride themselves<br />

on putting the customer’s<br />

needs first and they go out of<br />

their way to find the type of<br />

vehicle to suit.<br />

They recognise that understanding<br />

an individual’s different<br />

driving requirements is<br />

key to finding the right vehicle<br />

match.<br />

Darrell says it’s as simple as<br />

asking the right questions and<br />

taking the time to listen.<br />

“We take the time to ask<br />

what type of vehicle our clients<br />

really want and listen to<br />

so there are less employment<br />

opportunities on offer than<br />

other industries in the region.<br />

Most of these advertised<br />

mining, resources and energy<br />

jobs are technical roles<br />

supporting infrastructure<br />

development, such as fault<br />

technician, wireline manager<br />

and glove and barrier line<br />

mechanic,” she said.<br />

The number of jobs advertised<br />

on SEEK varied around<br />

New Zealand’s major regions<br />

this October, which is reflective<br />

of their unique labour<br />

and economic conditions.<br />

“Wellington enjoyed solid<br />

advertising growth, with job<br />

ads on SEEK up 15.4 percent<br />

their needs, because we want<br />

to ensure they purchase the car<br />

that suits their lifestyle.”<br />

But it’s more than just top<br />

quality pre-owned cars that<br />

keeps customers coming back,<br />

Metro offers servicing, WOF<br />

and detailing conveniently at<br />

the premises.<br />

With an on-site workshop,<br />

Dale, Andrew and Gene’s<br />

mechanical know-how ensures<br />

Metro vehicles are in tip-top<br />

order, while vehicle detailer<br />

Peter Curle has an eye for car<br />

grooming, meaning customers<br />

enjoy the best, all-round service<br />

available anywhere in the<br />

<strong>Waikato</strong>.<br />

“We pride ourselves on providing<br />

complete customer satisfaction<br />

before, during and after<br />

year on year this October.<br />

“Wellington’s uplift on<br />

SEEK was driven by top<br />

advertisers information and<br />

communication technology<br />

[ICT] [up three percent],<br />

administration and office<br />

support [up 12 percent],<br />

trades and services [up 61<br />

percent] and government and<br />

defence [up 19 percent],”<br />

said Ms Faulding.<br />

Auckland advertising<br />

on SEEK rose 11.2 percent<br />

this October, with the greatest<br />

number of employment<br />

opportunities coming from<br />

ICT [up 5 percent], manufacturing,<br />

transport and logistics<br />

[up 15 percent], accounting<br />

purchase,” Darrell says.<br />

“It’s important to our team<br />

that our customers feel confident<br />

that their new purchase is<br />

in great condition in every way<br />

– not only mechanically, but<br />

looking great inside and out.”<br />

It’s this attention to detail<br />

and the ability to listen to a<br />

purchaser’s particular vehicle<br />

needs that keeps customers<br />

coming back and referring<br />

Metro Motors to their friends<br />

and family.<br />

Every week a new supply of<br />

stock arrives and each vehicle<br />

is immaculately groomed and<br />

serviced.<br />

There is always a wide range<br />

of vehicles to choose from and<br />

if the one you’re looking for<br />

is not on the yard the team<br />

[up 7 percent] and trades and<br />

services [up 32 percent ].<br />

Canterbury remained the<br />

weakest major New Zealand<br />

labour market this October,<br />

with job ads on SEEK down<br />

3.1 percent year on year.<br />

Trades and services and construction<br />

and engineering<br />

were the highest advertisers<br />

for the Canterbury region<br />

this October.<br />

“With our country’s recent<br />

earthquakes and flooding<br />

we expect this will have an<br />

impact on the demand of certain<br />

roles that support the<br />

clean-up, strengthening and<br />

rebuild work that will occur,”<br />

Faulding continued.<br />

can contact you as soon as the<br />

one that fits your requirements<br />

turns up.<br />

Metro Motors will also trade<br />

your old vehicle regardless<br />

of condition and will always<br />

endeavour to provide the fairest<br />

trade-in price.<br />

Community is important to<br />

Metro Motors and for many<br />

years they have sponsored the<br />

Hamilton Wanderers Football<br />

Club and the Radio Network’s<br />

Special Children’s Christmas<br />

Project.<br />

Open Monday to Friday,<br />

8am to 6pm, and weekends<br />

10am to 5pm, you can’t go past<br />

Metro Motors at 400 Te Rapa<br />

Rd for pre-owned vehicles or<br />

check out the great range online<br />

at www.metromotors.co.nz.<br />

At Metro Motors we like to do things<br />

right the first time.<br />

• Vehicles arriving weekly<br />

• Trade-ins welcome<br />

• Finance<br />

• WOF’s<br />

• Servicing and repairs<br />

• Great customer service<br />

Metro Motors provide a well rounded end-to-end<br />

service to make it easier for you.<br />

“<br />

‘Cheers Metro Motors for the<br />

great service and easy process<br />

purchasing this quality car. You<br />

have a great team of people<br />

that can be relied on. Highly<br />

recommend to anyone anytime’<br />

- Daniel Shrimpton<br />

400 Te Rapa Road, Te Rapa, Hamilton | Ph: 07 957 9700 | www.metromotors.co.nz<br />

40386


18 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

HR MANAGEMENT AND RECRUITMENT<br />

Zero harm?<br />

Dream on…<br />

Imagine the headline: “New Zealand<br />

businesses did not have one fatality in a<br />

single year – world first!”<br />

I<br />

can imagine the author<br />

of such an article stating<br />

“from the land that gave<br />

us fantasy characters like hobbits<br />

and goblins came a statistic<br />

that made the world take<br />

notice”. Is this a fantasy? Just<br />

a pipe dream perhaps? I don’t<br />

think so. I believe that we have<br />

the basics in place to surprise<br />

even ourselves.<br />

Whenever I speak to<br />

business owners about health<br />

and safety, I invariably get a<br />

neutral to negative response.<br />

Maybe it is emotional<br />

adjustment to the new Health<br />

and Safety at Work Act<br />

(HSWA). The fact is, the<br />

HSWA is the first step needed<br />

in our journey to zero harm.<br />

It is built on a model that<br />

has worked for other countries<br />

to decrease injury and fatality<br />

rates. So, our first step would<br />

be for compliance to the<br />

HSWA to become as Kiwi as<br />

Pavlova (it is ours after all).<br />

Compliance is certainly the<br />

first step, but to drive safety<br />

that is truly sustainable,<br />

with injury rates approaching<br />

zero, a mature safety culture<br />

MANAGEMENT AND HR<br />

> BY HENNIE PETERS<br />

Organisational Consultant, Everest Group Limited. Everest Group,<br />

Creating Exceptional Workplaces, www,everestgroup.co.nz<br />

is needed. In the health and<br />

safety field, we use the DuPont<br />

Bradley Curve to help companies<br />

understand the development<br />

of an effective safety<br />

culture. The Bradley Curve<br />

identifies four distinct stages.<br />

• The first stage is reactive<br />

where employers rely<br />

on “natural instincts” to<br />

ensure safety. A typical<br />

remark during this stage<br />

is “Why do I have to tell<br />

my employees to be safe?<br />

Everyone knows a stove is<br />

hot!” This stage is further<br />

characterised by one person<br />

being given responsibility<br />

for safety and precious little<br />

involvement from management.<br />

• The second stage is the<br />

dependent stage. During this<br />

stage, the focus shifts to the<br />

supervisor. Safety is driven<br />

by compliance, becomes a<br />

condition of employment<br />

and is driven by rules and<br />

procedures. Safety training<br />

and induction is provided.<br />

Continued on page 19<br />

Guidelines–v/1.1 Logo<br />

pg 09<br />

x.1<br />

Logo & ‘It’s time.’<br />

2.2<br />

We want to give people<br />

confidence to act.<br />

But when it comes to taking action, time is the excuse<br />

that creates the most inertia. People either think that<br />

‘now’s not the time for this,’ or ‘I don’t have enough<br />

time to do this’.<br />

With this idea we’ll challenge people to consider if<br />

there is really anything stopping them from moving<br />

forward with their finances; giving them ways to<br />

ensure that it’s always the right time, to do the<br />

things they need and want to do.<br />

TM<br />

Print minimum size<br />

no less than 25mm<br />

25mm


HR MANAGEMENT AND RECRUITMENT<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 19<br />

Variable pay:<br />

a share of success<br />

From page 18<br />

Management becomes<br />

more involved in safety.<br />

The typical remark during<br />

this stage is “We have rules<br />

in place, employees should<br />

just follow them!” Stage<br />

two is therefore where one<br />

would find most employers<br />

in New Zealand as they<br />

respond to the HSWA’s<br />

implementation.<br />

• As the company’s safety<br />

culture becomes more<br />

mature, the focus is on<br />

“self”. Employees have<br />

internalised safety values<br />

which now also coincides<br />

with personal values.<br />

Individuals take responsibility<br />

for their own safety.<br />

They believe they can<br />

make a difference to safety<br />

through their own actions.<br />

This reduces accidents further.<br />

A typical remark during<br />

this stage is “I have<br />

done a proper risk assessment”.<br />

• The mature safety culture<br />

becomes more effective<br />

when moving to the<br />

fourth stage. During the<br />

Interdependent stage, zero<br />

harm becomes a reality in<br />

the workplace. Teams of<br />

employees take ownership<br />

for safety, and responsibility<br />

for themselves and<br />

others. Low safety standards<br />

and risk-taking behaviours<br />

are not accepted.<br />

Engagement is high and<br />

safety becomes a source of<br />

organisational pride. One<br />

notices teams of employees<br />

actively engaging with each<br />

other, and even visitors on<br />

site, about safety.<br />

How can an organisation<br />

develop a mature and effective<br />

safety culture? The answer lies<br />

in the development of effective<br />

safety habits. Behaviour-based<br />

safety focuses on identifying<br />

the critical behaviours at all<br />

levels of the organisation that<br />

drive unsafe behaviour. It follows<br />

a top down, bottom up<br />

approach by actively engaging<br />

management on one hand,<br />

and employees on the other,<br />

in identifying their own critical<br />

behaviours. This process<br />

builds a strong, collaborative<br />

and mature safety culture that<br />

has proven effective in massively<br />

reducing injuries and<br />

fatalities, if not eliminating<br />

them altogether.<br />

While New Zealand starts<br />

taking the first steps towards<br />

improving its safety culture<br />

by complying with the<br />

HSWA, it is worth keeping<br />

in mind the ultimate dream<br />

is to reach the reality of zero<br />

harm. Behaviour-based safety<br />

is the vehicle that will take us<br />

to that reality. The headlines<br />

may be a while away yet, but<br />

that shouldn’t stop us from<br />

dreaming!<br />

Some leaders believe that<br />

introducing an incentive<br />

scheme will enhance<br />

company performance but,<br />

experience suggests that the<br />

solution isn’t so clear-cut.<br />

No guarantee<br />

As remuneration and reward<br />

specialists, we are often asked<br />

by organisations to design<br />

incentive schemes that will<br />

remedy performance issues.<br />

We advocate that carefully<br />

designed and implemented variable<br />

pay schemes can improve<br />

workforce productivity. But, it<br />

is important to understand that<br />

incentive pay alone will not<br />

guarantee business success or<br />

drive all behavioural change<br />

desired.<br />

In fact, there are a number<br />

of things variable pay does not<br />

do. For example, don’t attempt<br />

to introduce incentive pay as a<br />

measure to shore up structural<br />

deficiencies, poor morale or<br />

bad client relationships as it is<br />

unlikely to address the underlying<br />

issues.<br />

Rewarding good organisation<br />

outcomes<br />

Introducing variable pay<br />

does not reduce fixed pay or<br />

remove an organisation’s systems<br />

around increases, rather it<br />

gives employees the opportunity<br />

to share in the organisation’s<br />

success.<br />

When exploring incentive<br />

schemes our view is that<br />

• Incentive pay is about<br />

rewarding good organisation<br />

outcomes with a financial<br />

reward. Except in specialised<br />

roles, it is not about<br />

Cathy Hendry<br />

Senior consultant<br />

Strategic Pay<br />

Tauranga<br />

+ mob 027 498 9812<br />

+ cathy@strategicpay.co.nz<br />

motivation.<br />

• With a deeply embedded<br />

entitlement culture in New<br />

Zealand, having a variable<br />

component to pay adds a<br />

refreshing reality check<br />

as to how an organisation<br />

works.<br />

Good employers, particularly<br />

those with good performance<br />

management systems, will be<br />

most capable of introducing<br />

such systems of variable pay<br />

and will be most likely to reap<br />

the rewards.<br />

Talk with us<br />

Variable pay, if implemented<br />

well, can be a useful tool to<br />

reward performance particularly<br />

in times of relatively low salary<br />

movement. However, if you<br />

are considering implementing a<br />

scheme it is worth talking with<br />

a remuneration specialist as<br />

poorly designed schemes can<br />

be problematic and will not<br />

produce the desired outcomes.<br />

Nigel Murphy, based at<br />

<strong>Waikato</strong> Innovation Park in<br />

Hamilton, and Cathy Hendry in<br />

Tauranga are your local consultants<br />

in Strategic Pay’s Northern<br />

Region team. They are available<br />

to discuss an incentive<br />

scheme for your organisation<br />

or review your existing scheme<br />

to ensure that it is adding value<br />

to your organisation.<br />

Nigel Murphy<br />

Consultant<br />

Strategic Pay<br />

Hamilton<br />

+ mob 027 403 1242<br />

+ nigel.murphy@<br />

strategicpay.co.nz<br />

www.strategicpay.co.nz<br />

CREATE SUCCESS BY<br />

REWARDING PERFORMANCE<br />

Strategic Pay provides innovative solutions to organisations<br />

for their strategic remuneration, performance development<br />

and performance improvement needs. We help improve<br />

your overall performance by ensuring employee effort,<br />

remuneration and rewards are closely aligned with<br />

business objectives.<br />

Talk to us about:<br />

+ Remuneration and Reward<br />

+ Executive remuneration and performance advice<br />

(including incentives)<br />

+ Organisational Structure and Design<br />

Contact us for your complimentary remuneration audit<br />

100%<br />

LOCAL<br />

Strategic Pay Limited<br />

Auckland | Hamilton | Wellington | Christchurch | Dunedin | www.strategicpay.co.nz | info@strategicpay.co.nz<br />

Helping organisations succeed through the performance of people


20 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

HR MANAGEMENT AND RECRUITMENT<br />

New IT management service<br />

for smaller businesses<br />

<strong>November</strong> sees the launch of a new IT<br />

management service for small to medium<br />

size enterprises (SMEs).<br />

Burton and Associates<br />

managing director,<br />

Phil Burton is launching<br />

the service after observing<br />

the number of small business<br />

organisations for whom hiring<br />

of a full-time IT management<br />

resource is not financially<br />

justifiable but who still need<br />

professional IT assistance or<br />

guidance.<br />

It can be a nightmare negotiating<br />

the myriad world of IT<br />

TDDA makes huge<br />

strides in <strong>Waikato</strong><br />

From page 3<br />

regime are many, including<br />

reduced accidents and near<br />

misses, reduced absenteeism,<br />

increased productivity and<br />

reduced disciplinary actions.<br />

It must be stressed that<br />

only a robust and approved<br />

drug testing programme, utilising<br />

proper procedures and<br />

conducted in accordance to<br />

the accredited standards with<br />

best commercial practice, will<br />

achieve these results. It is crucial<br />

that the testing provider<br />

holds ISO 15189-2012 accred-<br />

solutions, services, products<br />

and suppliers and for many<br />

SMEs in <strong>Waikato</strong> it has been<br />

difficult to secure IT management<br />

and/or consulting services<br />

independent of vendor<br />

influence. This new service<br />

means organisations can use<br />

a skilled and experienced IT<br />

resource for a tailored time<br />

period. This provides the ability<br />

to get an independent view<br />

of an organisation’s IT situation<br />

and to consider a range<br />

of options to resolve problems<br />

or facilitate business growth<br />

through technology benefits.<br />

Clients get the independent<br />

IT advice and delivery service<br />

they need without ongoing IT<br />

management costs.<br />

Phil’s research identified<br />

that some organisations need<br />

specific IT challenges resolved<br />

while others require the<br />

development of an IT roadmap<br />

that matches their business<br />

plan. One of the advantages of<br />

this service is that that it can<br />

deliver whatever IT outcomes<br />

are required, while keeping<br />

costs to a minimum and<br />

itation to be able to conduct<br />

on-site screening and prevent<br />

any allegations of discrimination,<br />

the tester should also be<br />

an independent service provider<br />

to be able to withstand legal<br />

scrutiny.<br />

Research shows clear evidence<br />

of the link between a<br />

higher incidence of workplace<br />

accidents and employee drug<br />

or substance use, both in New<br />

Zealand and overseas.* The<br />

key themes emerging from<br />

these studies conclude that<br />

businesses with sound workplace<br />

policies are associated<br />

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J3838A


HR MANAGEMENT AND RECRUITMENT<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

21<br />

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22 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

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WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 23<br />

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24 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

Westpac <strong>Waikato</strong> <strong>Business</strong> Awards<br />

Winners announced<br />

The winners at the Westpac <strong>Waikato</strong> <strong>Business</strong> Awards were<br />

announced at their annual gala dinner on Friday 4, <strong>November</strong>,<br />

at Claudelands, along with the inaugural Laurette to the <strong>Waikato</strong><br />

<strong>Business</strong> Hall of Fame.<br />

WESTPAC WAIKATO BUSINESS AWARDS<br />

<strong>Waikato</strong> Chamber of<br />

Commerce Chief<br />

Executive, William<br />

Durning said that once again<br />

the business community from<br />

across <strong>Waikato</strong>, came together<br />

with a strong unified voice representing<br />

all those in business<br />

and the role that business plays<br />

in supporting and enabling the<br />

community that they work in.<br />

“It is tonight that we as<br />

a business community come<br />

together to support, encourage<br />

and celebrate those among<br />

us that have understood the<br />

importance of what they do<br />

in business every day, not just<br />

for our region, but also for our<br />

country” Mr Durning said.<br />

The winners are;<br />

NOT-FOR-PROFIT AWARD<br />

Sponsored by SKYCITY<br />

Hamilton<br />

CSC Buying Group<br />

MICRO BUSINESS AWARD<br />

Sponsored by Porter Group<br />

Raglan Coconut Yoghurt<br />

SERVICE EXCELLENCE<br />

AWARD<br />

Sponsored by AON Insurance<br />

Agoge<br />

BUSINESS GROWTH<br />

AWARD<br />

Sponsored by Deloitte<br />

Hobbiton Movie Set<br />

MARKETING AWARD<br />

Sponsored by Chow:Hill<br />

Architects<br />

Hobbiton Movie Set<br />

INNOVATION AWARD<br />

Sponsored by Vodafone<br />

Coolsense NZ Limited<br />

STRATEGY & PLANNING<br />

AWARD<br />

Sponsored by WINTEC<br />

SKYCITY Hamilton<br />

COMMUNITY<br />

CONTRIBUTION AWARD<br />

Sponsored by Perry Group<br />

Zealong Tea Estate<br />

GLOBAL OPERATOR<br />

AWARD<br />

Sponsored by <strong>Waikato</strong> Means<br />

<strong>Business</strong><br />

MEA<br />

EMERGING LEADER OF<br />

THE YEAR AWARD<br />

Sponsored by Everest Group<br />

Richard Jeffares – Ultrafast<br />

Fibre<br />

CEO OF THE YEAR<br />

AWARD<br />

Sponsored by The University<br />

of <strong>Waikato</strong><br />

Garth Dibley – CEO WEL<br />

Networks<br />

SUPREME BUSINESS OF<br />

THE YEAR AWARD<br />

Sponsored by Westpac<br />

Hobbiton Movie Set<br />

WAIKATO BUSINESS<br />

HALL OF FAME<br />

INAUGURAL LAUREATE<br />

Bernie Crosby<br />

Mr Durning said the<br />

<strong>Waikato</strong> region is a critical part<br />

of the success of business in<br />

New Zealand and this was supported<br />

by the extensive range<br />

and quality of those businesses<br />

and business leaders that were<br />

recognised at this years sold<br />

out event.<br />

<strong>Business</strong>es that participated<br />

in the awards have benefitted<br />

in several ways. Those that<br />

have made the finals and the<br />

category winners have had<br />

their business profiles raised;<br />

strengthening existing commercial<br />

relationships and laying<br />

the groundwork for new<br />

relationships to develop.<br />

Winner of the Micro <strong>Business</strong> or the Year<br />

Award – Raglan Coconut Yoghurt<br />

CEO of the Year Award winner<br />

– Garth Dibley, WEL<br />

“All participants have benefited<br />

from the process of articulating<br />

the specific attributes<br />

and processes of what they do,<br />

thereby helping them to consistently<br />

grow and develop,”<br />

Mr Durning said.<br />

Participating businesses<br />

also receive feedback from the<br />

highly capable judge’s panel,<br />

which gives these businesses<br />

points to work on for future<br />

planning, adding value to them<br />

as well as the overall region’s<br />

economy.<br />

“The intense competition,<br />

Winner of the Community Contrib<br />

Award – Zealong Tea Estate<br />

quality of entries coupled by<br />

the fact that the judges deliberated<br />

long and hard over selecting<br />

winners should give great<br />

pride to Russell Alexander and<br />

all the team from Hobbiton<br />

Continues page 28<br />

Congratulations<br />

to all winners in the<br />

<strong>2016</strong> Westpac <strong>Waikato</strong><br />

<strong>Business</strong> Awards<br />

WAIKATO CHAMBER OF COMMERCE<br />

www.waikatochamber.co.nz<br />

07 839 5895<br />

J7007A


WESTPAC WAIKATO BUSINESS AWARDS<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 25<br />

ution<br />

Supreme Award winner<br />

– Hobbiton Movie Set<br />

Hobbiton’s success<br />

down to ‘team effort’<br />

Winner Strategy & Planning Award<br />

– SKYCITY Hamilton<br />

Winner Emerging Leader of the Year<br />

Award – Richard Jeffares, Ultrafast Fibre<br />

By GEOFF TAYLOR<br />

Russell Alexander, chief<br />

executive of Hobbiton<br />

Movie Set, Supreme<br />

winner of the Westpac <strong>Waikato</strong><br />

<strong>Business</strong> Awards has paid tribute<br />

to the work of his staff and his<br />

board of directors.<br />

“Having good people around<br />

you is the key to it. And bloody<br />

hard work. Those two things combined.”<br />

“We’ve got a supportive team<br />

and a supportive board and belief<br />

in the product and what we’re<br />

doing.”<br />

Russell described the awards<br />

night at which Hobbiton Movie<br />

Set also won the Deloitte <strong>Business</strong><br />

Growth Award and the Chow:Hill<br />

Marketing Award as “a very cool<br />

night.”<br />

“I think it was good for the<br />

team to get some recognition and<br />

hopefully it lends a bit of a humbling<br />

feeling that they are part of a<br />

successful organisation.”<br />

He said Hobbiton had taken<br />

senior managers to other award<br />

ceremonies this year but on this<br />

occasion he wanted the next tier<br />

of staff to experience the event at<br />

Claudelands Event Centre.<br />

“It’s nice to share it round<br />

because the engine room often<br />

doesn’t get recognised.”<br />

Russell said as chief executive<br />

he was very lucky to have an experienced<br />

board. He recalled how<br />

after years of being a “one man<br />

band” he initially had been worried<br />

about the prospect of reporting<br />

to the board.<br />

“I remember the very first<br />

board meeting former Tourism<br />

New Zealand chief executive<br />

George Hickton saying to me<br />

‘we’re here to support you – not<br />

to be the ogre’ and there has never<br />

been a truer word spoken.”<br />

The board is chaired by<br />

Colin Harvey and comprises Mr<br />

Hickton, Russell’s brother Craig<br />

and accountant James Corke.<br />

“Being chief executive can be<br />

a lonely role to be honest. The<br />

board has been very supportive<br />

and I think it’s made a big difference.”<br />

Hobbiton’s success is reflected<br />

in the exponential growth of its<br />

visitors and the raft of awards it has<br />

received this year. Hobbiton took<br />

out three categories at September’s<br />

Tourism Industry Awards including<br />

the People’s Choice, <strong>Business</strong><br />

Excellence (more than $6m turnover)<br />

and the Tourism Marketing<br />

Campaign Award.<br />

In June Hobbiton was a finalist<br />

in the Exporter of the Year<br />

awards (more than $25 million<br />

turnover) while in October Russell<br />

was given the Conventions and<br />

Incentives New Zealand (CINZ)<br />

Outstanding Contributor Award.<br />

In <strong>November</strong> Hobbiton was a<br />

finalist in the ANZ Best Medium<br />

Category of the New Zealand<br />

International <strong>Business</strong> Awards.<br />

Russell says the number of<br />

awards they have received stems<br />

partly from the fact that management<br />

has put more time into<br />

entries. He sees this as a healthy<br />

process as it helps identify gaps in<br />

the business.<br />

“I think the awards success<br />

we’ve had is also a culmination<br />

of the growth in the business and<br />

the effect it is having and the jobs<br />

we’ve created in the local economy.”<br />

Hobbiton employs about 220<br />

staff and through its construction<br />

activity employs many local<br />

contractors. On the day <strong>Waikato</strong><br />

<strong>Business</strong> <strong>News</strong> visited, 55 staff<br />

from contractors were on- site.<br />

Russell says 90 percent of<br />

Hobbiton’s visitors are international<br />

tourists, most of whom also<br />

visit Matamata. Hobbiton is also<br />

keen to engage more with the<br />

community. Over two months in<br />

the winter Hobbiton ran $10 daily<br />

tours for Matamata locals and then<br />

donated the proceeds to Pohlen<br />

Hospital.<br />

Congratulations to Hobbiton Movie Set,<br />

Supreme Winner of the Westpac <strong>Waikato</strong><br />

<strong>Business</strong> Awards.<br />

JN15060<br />

Westpac New Zealand Limited.


26 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

WESTPAC WAIKATO BUSINESS AWARDS<br />

Coolsense<br />

NZ’s innovation<br />

recognised<br />

Perry Group would<br />

like to congratulate<br />

all the winners of<br />

the <strong>2016</strong> Westpac<br />

<strong>Business</strong> Excellence<br />

Awards<br />

PERRY HOUSE<br />

360 Tristram Street, Private Bag 3091<br />

Hamilton, New Zealand<br />

Ph: 64 7 838 3633 • Fx: 64 7 838 3699<br />

Email: perry@perry.co.nz • www.perry.co.nz<br />

30003<br />

Hamilton-based business Coolsense NZ Ltd<br />

has been awarded the Westpac <strong>Waikato</strong><br />

<strong>Business</strong> Innovation Award for its state-ofthe-art<br />

snap chilling system Vari-COOL.<br />

Coolsense NZ Limited is<br />

a refrigeration manufacturer<br />

specialising in<br />

the agri-tech market, primarily<br />

supplying chilling equipment<br />

to dairy farms. At the<br />

heart and soul of its proposition<br />

is a single innovative idea<br />

which has helped to develop<br />

a unit which meets all the<br />

world's milk chilling standards,<br />

and opened up major<br />

export potential. And all of<br />

this has been achieved in a<br />

remarkably short period of<br />

time.<br />

The “chiller in a box”<br />

innovation takes all of the<br />

dairy shed’s chilling duties<br />

and controls that through one<br />

unit, snap chilling milk in seconds<br />

to sub six degrees while<br />

simultaneously chilling multiple<br />

vats and generating free<br />

up to 500 litres per hour of 70<br />

degree hot water ready for the<br />

dairy shed wash down.<br />

The units are all manufactured<br />

as a 'ground-up' build in<br />

Coolsense NZ’s Hamilton factory.<br />

Led by the process engineer<br />

director-shareholder and<br />

proprietor Allan Steele, and<br />

balanced by the pragmatism<br />

of his fellow-director-shareholder<br />

and co-manager Tim<br />

Stace, the small team of committed,<br />

focused and enthusiastic<br />

people have created an<br />

industry changing unit - a<br />

'game-changer'.<br />

We’re the big<br />

little start-up<br />

company which has<br />

concentrated on<br />

innovation to produce<br />

an industry changing<br />

eco-friendly chilling<br />

system.<br />

Allan has been working<br />

on different products for a<br />

while and says being recognised<br />

by the <strong>Waikato</strong> business<br />

community and his peers as<br />

having contributed something<br />

of value to the dairy industry<br />

is ‘humbling.’<br />

“I have put my heart and<br />

soul into the development of<br />

snap chilling technology and<br />

the Vari-COOL is the one I’m<br />

the most proud of. I feel like<br />

I’ve finally got the product<br />

that I want and we are certainly<br />

seeing that with the<br />

Continued on 27


WESTPAC WAIKATO BUSINESS AWARDS<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

27<br />

Innovation Award winner - Coolsense NZ Ltd.<br />

From page 26<br />

traction we are getting in the<br />

marketplace now.<br />

The company’s products<br />

have been manufactured to be<br />

super robust using the highest<br />

quality state of the art componentry<br />

and materials - and<br />

they look attractive. The colour<br />

LCD control panels and<br />

the electronic 'smarts' at the<br />

heart of their unit are comparatively<br />

easy to use and also help<br />

to make them future-proof in<br />

terms of quality assessment,<br />

data collection, data logging<br />

and evaluation of their own<br />

performance and savings.<br />

The system has an extremely<br />

high energy efficiency<br />

rating and depending on the<br />

scale of the farm, Allan says<br />

it can save farmers anywhere<br />

between $4000 and $12,000<br />

per year in electrical consumption.<br />

It is also connected to<br />

the internet and works as a<br />

supervisory system by recording<br />

when milking starts, when<br />

it stops, what the milk chilling<br />

temperature is and how long<br />

it took. You can check all this<br />

remotely and should any issue<br />

arise the machine will text<br />

alert you.<br />

Tim Stace says “we’re<br />

the big little start-up company<br />

which has concentrated<br />

on innovation to produce an<br />

industry changing eco-friendly<br />

chilling system.”<br />

Snap chilling is said to half<br />

the bacterial content of the<br />

milk which in turn increases<br />

the value of the commodity.<br />

Milk bacteria spreads asexually<br />

so one cell splits into two,<br />

two into four and so on. The<br />

snap chilling system captures<br />

what is called the bacterial lag<br />

phase of the milk which is the<br />

short period of time before the<br />

bacteria multiplies. Getting the<br />

milk from the udder to the milk<br />

tank takes about 60 seconds<br />

and in that time the milk has<br />

been snap chilled from 36 to<br />

6 degrees.<br />

For processors like<br />

Fonterra it adds value to the<br />

milk because bacteria are the<br />

greatest cause of food deterioration<br />

and temperature is the<br />

greatest single factor affecting<br />

bacteria growth. Snap chilling<br />

allows them to produce better<br />

quality products from the milk<br />

allowing them to create higher<br />

value products.<br />

Allan says he was motivated<br />

to create a system like the<br />

Vari-COOL when he saw there<br />

was going to be a problem<br />

with the current milk chilling<br />

methodology.<br />

“There really wasn’t a<br />

robust solution for NZ dairy<br />

farmers to use alongside the<br />

current milk vat asset and to<br />

attain snap chilling with a solid<br />

return on investment. That has<br />

been the drive for me… to fix<br />

the problem that lies within the<br />

industry.”<br />

From July 2018 New<br />

Zealand’s dairy farmers have<br />

to comply with the new milk<br />

temperature standards. It is<br />

generally recognised that<br />

between 40-60 percent of New<br />

Zealand dairy farms will not<br />

comply with the new standards<br />

without some degree of<br />

upgrading their current equipment.<br />

Coolsense’s current target<br />

market is the dairy industry<br />

and although they are not<br />

offering the lowest price, once<br />

their industry-leading energy<br />

savings are considered, the<br />

engineering robustness of their<br />

design, and how comprehensive<br />

the installation package<br />

on offer is, then the 'Vari-<br />

COOL' will quickly become<br />

the standard.<br />

Initially, the units were<br />

principally designed for use<br />

by larger dairy farm platforms,<br />

however they have<br />

now expanded the range to<br />

cover a full range of dairy farm<br />

sizes. And have the potential to<br />

move into the wine and brewing<br />

industries.<br />

Coolsense NZ has an<br />

authorised dealer network of<br />

refrigeration specialist companies<br />

throughout New Zealand<br />

who install, service and monitor<br />

the machines.<br />

Proud Winner of the Westpac <strong>Waikato</strong> <strong>Business</strong> Awards <strong>2016</strong> – Planning & Strategy<br />

Proud Sponsor of the Not-for-profit Award Category<br />

Congratulations to all the Winners


28 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

WESTPAC WAIKATO BUSINESS AWARDS<br />

<strong>Waikato</strong> Chamber of Commerce Inaugural Hall<br />

of Fame Laureate – Bernie Crosby<br />

Westpac <strong>Waikato</strong> <strong>Business</strong><br />

Awards Winners Announced<br />

From page 24<br />

Movie Set. Hobbiton Movie<br />

set has re-directed tourism<br />

flows in New Zealand and<br />

catapulted Matamata into the<br />

spotlight.<br />

“Hobbiton has become<br />

one of the “must see” destinations<br />

in New Zealand with<br />

approximately one in eight<br />

international visitors visiting<br />

Hobbiton during their trip.<br />

“This success is attributed<br />

to a focus on continuous<br />

improvement, staff quality and<br />

revenue diversification. With<br />

460,000 visitors in <strong>2016</strong> the<br />

company has worked tirelessly<br />

to realise the vision of an<br />

authentic and informative visitor<br />

experience within a living<br />

movie set.<br />

“The business is delivering<br />

across customer experience,<br />

growth, and bottom line performance<br />

targets. It has effective<br />

strategies to continue a high<br />

rate of growth into the future.<br />

“It gives back to its local<br />

community on multiple levels.<br />

Hobbiton is a stunning, well<br />

run business that is delivering<br />

not only regionally but to<br />

the New Zealand economy as<br />

well.” Mr Durning said<br />

In announcing Bernie<br />

Crosby of Prolife Foods as<br />

the inaugural Laureate to the<br />

<strong>Waikato</strong> <strong>Business</strong> Hall of Fame<br />

Mr Durning said that time and<br />

time again Bernie proved that<br />

through positive thinking and<br />

hard work, what may initially<br />

appear as a setback, both professionally<br />

and personally, can<br />

in fact be a great opportunity<br />

to assist others, and as such<br />

he epitomised exactly those<br />

attributes that we all strive for<br />

in how we approach business<br />

here in <strong>Waikato</strong>.<br />

Winner of the Not-for-Profit Award<br />

– CSC Buying Group<br />

Bernie Crosby<br />

Winner Service Excellence<br />

Award – Agoge<br />

Winner of the Global Operator<br />

Award – MEA<br />

Winner of the Innovation Award<br />

– Coolsense NZ


Hobbiton a truly unique<br />

site for a function<br />

Looking to do something unique for your<br />

upcoming conference, work or Christmas<br />

function?<br />

Hobbiton Movie Set<br />

is an experience like<br />

no other… allow your<br />

guests to be immersed in the<br />

natural beauty of Middleearth<br />

with a two-hour fully<br />

guided tour of the famous<br />

movie set as seen in The Lord<br />

of the Rings and The Hobbit<br />

trilogies movies. Your guide<br />

will escort you around the<br />

set, showing you the intricate<br />

detailing, pointing out the most<br />

famous locations and explaining<br />

how the movie magic was<br />

made. You will be taken around<br />

the 12 acre set; past Hobbit<br />

Holes, the Mill and into the<br />

famous Green Dragon Inn,<br />

where you can indulge in our<br />

exclusive, specially brewed<br />

beverages to conclude your<br />

own Middle-earth adventure.<br />

Your guests can then remain<br />

in the masterfully re-created<br />

pub where both the indoor<br />

and outdoor fireplaces will be<br />

going, encouraging your guests<br />

to spread throughout the venue<br />

and into the Bywater beer garden<br />

beneath the glowing lanterns.<br />

For a cocktail event there<br />

will be two bars open serving<br />

our Southfarthing range and<br />

Middle-earth wine range and<br />

catering will include continuous<br />

substantial themed canapés<br />

served throughout the evening<br />

to substitute a meal. The alternative<br />

option would be for your<br />

guests to enjoy a seated buffet<br />

meal or banquet feast fit<br />

for a Hobbit inside the Green<br />

Dragon Inn.<br />

Alternatively, for larger<br />

groups you can spend up to 45<br />

minutes in the Green Dragon<br />

Inn enjoying pre-dinner drinks<br />

before being moved to the<br />

adjacent party marquee for a<br />

seated meal. The painted canvas<br />

exterior, vibrant bunting and<br />

colourful lanterns of the party<br />

marquee means your group<br />

will be immersed in the festive<br />

magic of the movies and the<br />

outside garden bar overlooking<br />

the movie set, provides an<br />

exquisite view.<br />

Or allow your guests to<br />

experience the newest, most<br />

exciting offering to exclusive<br />

function groups... The<br />

Hobbiton Marketplace.<br />

The Marketplace is a bustling,<br />

vibrant experience to<br />

tantalise the senses of your visitors.<br />

Guests will find themselves<br />

engulfed in the sights,<br />

smells, sounds and tastes of<br />

the shire. Situated by the Mill<br />

and a short stroll across the<br />

double arch stone bridge from<br />

the Green Dragon Inn is the<br />

Marketplace. Guests are invited<br />

to taste a real piece of Middleearth<br />

from individually themed<br />

stalls bursting with traditional<br />

Hobbit fare. The market stalls<br />

are catered to your guests’<br />

requirements and can consist<br />

of New Zealand cheeses, freshly<br />

baked artisan breads, cured<br />

meats, smoked fish, and of<br />

course fresh produce from the<br />

Hobbiton gardens just to name<br />

a few.<br />

Throughout the evening<br />

there will be roaming Middleearth<br />

entertainment mingling<br />

among the guests. Our visitors<br />

are invited to move freely<br />

throughout the area and watch<br />

the carpenters, horse farriers<br />

and puppeteers go about their<br />

daily life. Among the stalls will<br />

be Hobbiton’s handcrafted barrel<br />

bars pouring the exclusive<br />

Hobbit Southfarthing range, a<br />

selection of Middle Earth wines<br />

and various non-alcoholic beverages.<br />

As the sun sets over<br />

Hobbiton Movie Set the village<br />

will light up and provide<br />

a stunning backdrop for your<br />

celebration.<br />

For more information regarding<br />

Hobbiton functions or if you<br />

would like to make a booking<br />

please contact us at office@<br />

hobbitontours.com or phone us<br />

on 07 888 1505.


30 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

CONFERENCE, EVENTS AND VENUES<br />

Travel in style with<br />

Luxury Airport Shuttles<br />

The first step you take on a journey<br />

begins when you leave home.<br />

And that very first<br />

step towards your<br />

destination can be<br />

the moment when<br />

the ‘relax button’ can be<br />

pushed and all the anticipation<br />

and excitement can<br />

take hold.<br />

That’s the aim of Luxury<br />

Airport Shuttles. It’s to<br />

start the journey with their<br />

passengers and to ease<br />

them into the luxury of<br />

travelling in style.<br />

Whether it’s in a<br />

Mercedes van or a<br />

Volkswagon four door, the<br />

company aims to have their<br />

passengers relax in style<br />

as they make their way<br />

around New Zealand.<br />

Luxury Airport Shuttles<br />

is a door-to-door service<br />

to Auckland airport<br />

and Auckland city from<br />

Hamilton, Rotorua &<br />

Tauranga.<br />

The difference is the<br />

company’s attention to<br />

detail. Travellers choosing<br />

to use Luxury Airport<br />

Shuttles can see it in<br />

the way the vehicles are<br />

groomed or in the manner<br />

their coach drivers welcome<br />

them on board.<br />

<strong>Business</strong> Development<br />

Manager Geoff Rawlings<br />

says it is about ensuring<br />

the company’s drivers are<br />

passionate about driving<br />

and are engaged with their<br />

passengers’ holiday plans.<br />

“We like to start the<br />

journey with our clients.<br />

It is all about enjoying the<br />

ride, having them arrive in<br />

a safe and relaxed frame<br />

of mind, ready for the next<br />

step in the journey.”<br />

The company offers<br />

transportation starting<br />

at midnight when clients<br />

need the early start to the<br />

airport. Luxury Airport<br />

Shuttles will be there for<br />

them when they arrive<br />

back home.<br />

The company’s bright<br />

turquoise and white branding<br />

and quality vehicles<br />

stand out from the crowd<br />

Mercedes and VW have the highest ratings for safety and comfort.<br />

and are easy to see at airports.<br />

And Luxury Airport<br />

Shuttles don’t stop just at<br />

airports, they cover corporate<br />

charters and rentals,<br />

city to city shuttles, hospital<br />

and cruise ship tours<br />

and transfers.<br />

It’s a comprehensive<br />

service with drivers able<br />

to take advantage of high<br />

quality European vehicles,<br />

no matter what their individual<br />

end destinations<br />

may be.<br />

The company fleet or<br />

more than 40 European<br />

cars and vans are all<br />

equipped with GPS tracking<br />

to ensure accurate travel<br />

times. Vehicles range in<br />

size from three seats up to<br />

53 seats.<br />

With around 10 vehicles<br />

per day travelling between<br />

Auckland Airport and the<br />

Bay of Plenty/ <strong>Waikato</strong><br />

regions, this ensures the<br />

Domestic and International<br />

markets are covered.<br />

Private charters while<br />

staying in the Bay of<br />

Plenty can also be supplied,<br />

with groups previously<br />

having travelled<br />

around Tauranga and the<br />

Mount Maunganui beaches<br />

and toured Rotorua attractions<br />

and Hobbiton.<br />

Conference Services<br />

Conference Transport Providers<br />

We can provide your transport to and from Airports, Motels, Hotels and your conference<br />

venues. We can also provide your transport to team building activities, or dining out options.<br />

We have a modern fleet of European vehicles<br />

and can cater for any size group.<br />

Phone: 0800 454 678 or +64 07 547 4444<br />

21 Jean Batten Drive, Mt Maunganui | Email: info.luxuryairportshuttles.co.nz<br />

www.luxuryairportshuttles.co.nz<br />

Email: info@royalecoachlines.co.nz | Quality Coachlines & Tours<br />

www.royalcoachlines.co.nz<br />

30066


CONFERENCE, EVENTS AND VENUES<br />

Kai for Kaikoura<br />

– a lunch with a cause<br />

The <strong>Waikato</strong> food and hospitality industry<br />

bands together for a great cause this<br />

Christmas.<br />

On Tuesday <strong>December</strong><br />

13 the banks of Turtle<br />

Lake at the Hamilton<br />

Gardens will be a buzz with<br />

more than 200 diners enjoying<br />

a delicious four course lunch<br />

but there is more to this lunch<br />

than a dose of Christmas<br />

cheer!<br />

All the food and labour,<br />

every piece of cutlery and<br />

glass of wine, the linen and<br />

the entertainment have all<br />

been donated and proceeds, an<br />

expected $10-15,000 is being<br />

donated to the Red Cross<br />

Kaikoura Earthquake Appeal.<br />

Leanne Morris from The<br />

Event Company is the brainchild<br />

behind the event and<br />

with the help of <strong>Waikato</strong> Food<br />

Inc has pulled together the<br />

manpower, ingredients and<br />

equipment needed for this<br />

huge event in just one week.<br />

<strong>Waikato</strong> Food Inc chairperson,<br />

Vicki Ravlich-Horan<br />

says: “When Leanne told me<br />

about her idea I thought she<br />

was mad but we needed to<br />

give it a go.”<br />

Vicki says: “This is one of<br />

the benefits of an organisation<br />

like <strong>Waikato</strong> Food Inc, we<br />

could immediately tap into<br />

our members and networks<br />

with a call for help and we<br />

were not disappointed. Within<br />

a couple of days we had<br />

almost all the food we needed<br />

to put on an amazing lunch for<br />

250 people, plus offer for help<br />

to prepare and serve it.”<br />

Tickets are available via<br />

eventfinda.co.nz and details<br />

of the lunch will be posted on<br />

<strong>Waikato</strong> Food Inc's facebook<br />

page as they are confirmed.<br />

“This is a huge event to organise,”<br />

Vicki points out. “It<br />

would normally take months<br />

and we are doing it in three<br />

weeks all with volunteers in<br />

what is a crazy busy time for<br />

everyone so we are relying<br />

on word of mouth, people<br />

sharing what we are trying to<br />

achieve and generally getting<br />

behind the cause.” If the<br />

response so far is any indication<br />

tickets will go fast.<br />

Kai for Kaikoura Lunch<br />

Tuesday 13th <strong>December</strong>,<br />

12noon<br />

Turtle Lake, Hamilton<br />

Gardens (The Pavilion if wet)<br />

Cost $50pp for 4 course<br />

lunch including a glass of<br />

wine or beer<br />

Set menu as follows:<br />

• Volare bread served with<br />

Whangape Extra Virgin<br />

Olive Oil and Pepler’s<br />

dukkah<br />

• Ballotine of chicken served<br />

on a spiced pumpkin<br />

puree with Pirongia bacon<br />

wrapped asparagus, roast<br />

jersey bennes and black<br />

garlic butter<br />

• Lewis Road chocolate<br />

bread and butter pudding<br />

served with berries and<br />

Lewis Road ice cream and<br />

Raglan Coconut Yoghurt<br />

• Meyer and Over the Moon<br />

Cheese accompanied with<br />

fresh fruit and Peplers<br />

Quince jelly<br />

Tickets available via http://<br />

www.eventfinda.co.nz/<strong>2016</strong>/<br />

kai-for-kaikoura/waikato<br />

A huge thanks to our<br />

sponsors so far<br />

Bidvest Fresh, Montana,<br />

Kerr & Ladbrook, Volare,<br />

Lewis Road Creamery,<br />

Good George, Invivo Wines,<br />

Peplers, Meyer Cheese, Over<br />

The Moon Dairy, Pirongia<br />

Bacon, Whangape Olive oil,<br />

Raglan Coconut Oil, The<br />

Eatery, Banh Mi Caphe,<br />

Simply Squeezed, Hamilton<br />

Gardens<br />

<strong>Waikato</strong> Food Inc<br />

<strong>Waikato</strong> Food Inc is a<br />

not for profit member based<br />

organisation with two goals;<br />

promoting and growing food<br />

and hospitality businesses in<br />

the <strong>Waikato</strong>.<br />

For more information go to<br />

www.waikatofoodinc.com<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

Momento Travel Co would like to wish all our clients and<br />

suppliers a fabulous festive season and look forward to<br />

working with you in 2017!<br />

• Groups • Conferences • Incentives<br />

• Product launches • Gala dinners and awards evenings<br />

• Roadshows • Special events • Client functions<br />

Your local travel and event management specialists.<br />

We design packages for groups and events of any size and will<br />

manage your arrangements from conception to completion!<br />

Connect | Celebrate | Reward | Inspire<br />

Call us: +64 7 949 9990<br />

Email us: travel@momentotravel.co.nz<br />

www.momentotravel.co.nz<br />

31<br />

C9209H<br />

Delight your staff and clients with a function at one of<br />

the most charming historic hotels in New Zealand<br />

Nestled in native bush in the heart of the Waitomo Caves<br />

district, transfers from Hamilton are available to make it a<br />

night to remember<br />

Outstanding value, sumptuous full buffet dinner in our<br />

elegant ballroom which caters for up to 200 guests<br />

Phone: 0800 GPS GPS<br />

0800 477 477 or 07 8477 477<br />

Tel. +64 21 0279 1204<br />

corinne@thewellesley.co.nz<br />

www.waitomocaveshotel.co.nz<br />

From<br />

$48pp<br />

Bookings essential<br />

• Fast, safe, reliable,<br />

24/7 taxis<br />

• Corporate<br />

• <strong>Business</strong> class and<br />

• Total mobility vehicle<br />

available<br />

Your trusted Blue Bubble Taxi will provide you<br />

with a safe and reliable experience.<br />

Download now: www.bbapp.co.nz<br />

• Easy to book • 16 cities nationwide<br />

• You choose... pay the driver or pay via the app<br />

30334<br />

40377<br />

www.hamiltontaxis.co.nz<br />

info@hamiltontaxis.co.nz<br />

Hamilton Office 07 846 0061


32 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

CONFERENCE, EVENTS AND VENUES<br />

Ember celebrates anniversary<br />

Ember Restaurant celebrated its first birthday with a function<br />

in <strong>November</strong>. Ember opened in <strong>November</strong> 2015, two years<br />

after a disastrous fire destroyed the Pumice Restaurant on the<br />

same site. Ember co-owners David Kerr and Ryan Ladbrook<br />

celebrated a year in operation with a lively event including a four<br />

course meal described as a “taste of the American banquet”.<br />

Leanne Morris, Olwen Kerr, Nick Childs,<br />

John Kerr, Shona Childs.<br />

David Kerr, part owner<br />

of the restaurant.<br />

Shane Walden, Ruth Walden,<br />

Brigit Brant, Giles Brant.<br />

Josh White, Clinton Cowley,<br />

Jayne Cowley, Annica White.<br />

Jessica Dwyer, Lewis Beattie,<br />

Tim Jutsum, Lassi Jutsum.<br />

Maree Hall, Tracey McHardie,<br />

Mitch McHardie, Jonathan Hall.<br />

LOOK OUT FOR OUR NEXT CONFERENCE,<br />

EVENTS AND VENUES FEATURE.


WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 33<br />

Food megatrends to<br />

tip farming on its head<br />

As whole milk powder prices start to<br />

surge again, farmers are being cautioned<br />

not to let that distract them from some of<br />

the biggest disruptions coming to farm<br />

systems the world as ever seen.<br />

By RICHARD RENNIE<br />

KPMG’s head of agribusiness,<br />

Ian Proudfoot told<br />

delegates at this year’s<br />

rural update agribusiness seminar<br />

at Karapiro the world was<br />

on the verge of a new “agrarian<br />

revolution”.<br />

It would result in some of<br />

the practises undertaken for<br />

generations being tipped on<br />

their head within a few short<br />

years.<br />

“Don’t let the recent rise<br />

cloud your judgement, we are<br />

at the point where there is a<br />

lot of hard work to be done to<br />

deliver a country that remains<br />

productive and valued into the<br />

future.”<br />

He broadly identified some<br />

of the megatrends unseating<br />

conventional commodity driven<br />

production from agricultural<br />

countries. They will demand a<br />

new mindset not only in how<br />

food is produced, but how it is<br />

delivered.<br />

Millennials, those born<br />

between about 1982 and 2004,<br />

are starting to have children<br />

and are bringing a different<br />

mindset on how food is delivered<br />

and consumed.<br />

“They want instant access<br />

to everything. They are<br />

hyper-connected and this<br />

access applies to food also.<br />

Even new start-ups like My<br />

Food Bag may have increased<br />

door-to-door access, but still<br />

remain relatively inflexible.<br />

This generation is seeking<br />

instantaneous and flexible food<br />

choices.”<br />

He pointed to McDonalds’<br />

“Create your taste” tailored<br />

meal options which also have<br />

the effect of up-pricing a standard<br />

takeaway meal spend by<br />

tens of dollars. He expected<br />

supermarkets would be endangered<br />

within 25 years, with<br />

models like Amazon Fresh<br />

meeting that millennial need<br />

for instantaneous delivery.<br />

“They can deliver what you<br />

want to your front door in less<br />

than an hour, quicker than you<br />

could go and buy the things<br />

yourself.”<br />

“Crowdsourced” food<br />

was becoming more common,<br />

and at a premium. He<br />

cited a Californian company<br />

that would process lamb on<br />

demand, at a value of about<br />

$500 a lamb.<br />

Door-to- door deliveries have grown to satisfy the demand for instant access to food.<br />

Future tech envisaged by Trek<br />

The future of “The<br />

Internet of Things” looks<br />

like Gene Roddenberry’s<br />

Star Trek.<br />

Roddenberry’s vision<br />

of humankind served by<br />

“Unchained Technology”<br />

seemed a far-fetched idea only<br />

possible in the far future when<br />

he put it on screen in 1966.<br />

But thanks to “The Internet of<br />

Things”, a concept that by <strong>2016</strong><br />

has been around for 34 years,<br />

Roddenberry’s better technology-enabled<br />

future is almost<br />

here.<br />

“The Internet of Things” is a<br />

phrase defined by internet connectivity<br />

of every day devices,<br />

giving that hardware extra<br />

functionality thanks to their<br />

connection to the internet via<br />

cable, wi-fi or a mobile phone<br />

network.<br />

In today’s world that means<br />

more than the obvious personal<br />

computers, tablet computers<br />

and smartphones, although they<br />

were the start.<br />

The trusty old doorbell is a<br />

good example of how internet<br />

connectivity can help transform<br />

a simple device. It becomes<br />

much more usable than the simple<br />

function it was originally<br />

designed for in the days before<br />

the internet changed all of our<br />

lives.<br />

In the old days, the doorbell<br />

simply rang a chime when the<br />

button was pressed to alert you<br />

to the fact that someone was at<br />

your door. If you were out there<br />

was no way to know whether<br />

someone had called at your<br />

front door unless they left you<br />

a message or rang you later.<br />

But thanks to Australasian and<br />

American firm Ring’s embracing<br />

of “The Internet of Things”<br />

enabled technology it’s now<br />

possible to not miss a single<br />

caller from anywhere in the<br />

world.<br />

By adding a webcam to the<br />

doorbell and connecting it to<br />

the internet it’s possible to see<br />

who is at your door, and even<br />

speak to them, when you are<br />

away from home. Since most<br />

burglars ring the bell, posing<br />

as a door to door odd jobber if<br />

you happened to answer, this<br />

is a good way of identifying<br />

a would-be burglar. You can<br />

tell him or her you are in the<br />

shower, or some such excuse,<br />

but if they don’t fall for your<br />

ruse you can send the police a<br />

photograph of the person who<br />

called at your home the day<br />

it was ransacked and precious<br />

items stolen. This would go a<br />

long way towards apprehending<br />

the culprit and recovering your<br />

stolen stuff.<br />

You can even extend the<br />

range of the camera to cover<br />

KPMG head of agribusiness<br />

Ian Proudfoot.<br />

Creating “fashionable”<br />

foods opened up opportunities<br />

as much as it created risk.<br />

He pointed to Marlborough’s<br />

Sauvignon Blanc industry, with<br />

its tens of thousands of hectares<br />

devoted to a single grape<br />

type.<br />

“While it is going very<br />

well now internationally, just<br />

imagine what happens should it<br />

become the next Chardonnay?”<br />

The statistics on the ageing<br />

global population are well<br />

understood in terms of impact<br />

upon labour forces.<br />

But the linkage between<br />

longevity and good health is<br />

starting to fray as more people<br />

carry significant illnesses<br />

with them through longer lives,<br />

thanks to advances in medicine.<br />

Mr Proudfoot said 85 percent<br />

of people over 60 manage<br />

at least one chronic health<br />

condition, and that management<br />

was increasingly being<br />

achieved through food consumption.<br />

But those conditions also<br />

needed to be accounted for<br />

in packaging technology, for<br />

example avoiding difficult to<br />

open lids and packets for a<br />

market experiencing the limitations<br />

of arthritis.<br />

“We are getting to the point<br />

of customised food, and Nestle<br />

is already achieving this with<br />

its dog food brand Purina. It is<br />

possible for you as the owner<br />

other parts of your section with<br />

smart motion detection.<br />

Other examples of the<br />

“Internet of Things” today<br />

include burglar alarms that<br />

ring your mobile phone when<br />

they’re triggered, smart fridges<br />

that text you when you need<br />

more milk, activity trackers that<br />

record your fitness regime and<br />

its effects to the web, and RFID<br />

sensors that track the location<br />

of shipping containers.<br />

In <strong>Waikato</strong> “The Internet<br />

of Things” connects farmers<br />

to their cows in real time via<br />

Hamilton-based herd improvement<br />

co-operative LIC's online<br />

herd records database MINDA.<br />

to enter on line the dog’s health<br />

history and issues, and receive<br />

a tailored dog food. If it can<br />

be done for dogs, how long<br />

will it be before we do it for<br />

humans?”<br />

As health systems groan<br />

under the chronic disease onset<br />

and an older population, more<br />

governments are also acknowledging<br />

the value of keeping<br />

people healthy rather than curing<br />

them in later life.<br />

Taxes on sugar, salt and<br />

fats were likely to impact upon<br />

New Zealand significantly,<br />

given NZ products did end up<br />

in final items that may contain<br />

higher levels of salt, fat and<br />

sugar.<br />

But with an ageing population<br />

also came a nostalgic<br />

streak with a market seeking<br />

out products that reminded<br />

them of the ‘good old days’,<br />

accounting for growing<br />

demand of products like craft<br />

beer.<br />

“As the global beer market<br />

grows at 0.2 percent a year,<br />

this market is growing at 13<br />

percent.”<br />

Globally there is now an<br />

additional 1.3 million people<br />

a week moving into cities, and<br />

estimates are for average commuting<br />

time to now account for<br />

3-4 hours a day, with the first<br />

and last meal of the day held on<br />

the means of commuting, such<br />

as the train.<br />

“So the challenge is how<br />

TECH TALK<br />

> BY DAVID HALLETT<br />

do we put value into the food<br />

they eat in a way that it is convenient?”<br />

He also cautioned on the<br />

assumption made that as developing<br />

nations became wealthier<br />

they would migrate to more<br />

westernised tastes.<br />

“What we are seeing is the<br />

diet in emerging markets is not<br />

changing as greatly as thought.<br />

In Japan for example, they will<br />

pay a fortune now for a great<br />

piece of steak, but the diet is<br />

essentially the same as it was<br />

50 years ago.”<br />

In what he labelled the<br />

“bok choy” effect, it is in fact<br />

the diet of countries like ours<br />

that is changing, incorporating<br />

more of what those countries<br />

had traditionally consumed.<br />

“So we have to remember<br />

that what we grow may not be<br />

what people want to eat.”<br />

In this rapidly changing<br />

environment, New Zealand ran<br />

the risk of falling behind.<br />

With only 0.5 percent of the<br />

global research and development<br />

spend on food technology,<br />

we risked only getting 0.5<br />

percent of the good ideas.<br />

At present NZ’s $37.5<br />

billion of food exports when<br />

on-sold and processed further<br />

offshore were earning a quarter<br />

of a trillion dollars.<br />

“So at present we are only<br />

recognising less the 15 percent<br />

of the total value of what we<br />

grow.”<br />

David Hallett is a director of Hamilton software specialist Company-X,<br />

design house E9 and chief nerd at <strong>Waikato</strong> Need a Nerd.<br />

In tomorrow’s world<br />

that means a proliferation of<br />

such devices as envisaged by<br />

Roddenberry and his production<br />

team. The USS Enterprise’s<br />

shipboard computer was connected<br />

to practically every tool<br />

used by the crew, the most versatile<br />

of which was the tricorder.<br />

The tricorder could record,<br />

store and analyse data.<br />

A working model of what<br />

the Star Trek team envisaged<br />

50 year ago is about to become<br />

reality thanks to the Qualcomm<br />

Tricorder XPRIZE competition.<br />

The winning team will receive<br />

US$10 million to develop a real<br />

life working model of a medical<br />

tricorder. For this imagine a<br />

portable, wireless device in the<br />

palm of your hand that monitors<br />

and diagnoses your health<br />

conditions for a remote doctor.<br />

Qualcomm hopes it will lead to<br />

a radical innovation in healthcare<br />

that will give individuals<br />

far greater choices in when,<br />

where, and how they receive<br />

medical care.<br />

Such is the future of “The<br />

Internet of Things”.<br />

While the Qualcomm<br />

Tricroder XPRIZE is a logical<br />

outcome of “The Internet of<br />

Things”, the final frontier is<br />

literally the limit to what’s next<br />

in this space.


34 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

HAMILTON AIRPORT PRECINCT<br />

Hamilton Airport<br />

- a destination in its<br />

own right<br />

Hamilton Airport is a popular destination<br />

these days – and not just for travellers.<br />

By GEOFF TAYLOR<br />

Hard on the heels of the<br />

successful opening<br />

of the airport’s new<br />

destination café, the Mavis<br />

Lounge, a new Mavis & Co,<br />

the airport has celebrated<br />

the launch of its conference<br />

facilities.<br />

Hamilton & <strong>Waikato</strong><br />

Tourism’s industry symposium<br />

on <strong>November</strong> 23 proved<br />

to be the perfect occasion to<br />

unveil the airport’s four conference<br />

rooms utilising previously<br />

unused terminal space.<br />

The response from<br />

attendees at the symposium<br />

was enthusiastic.<br />

The new offering comprises<br />

two large rooms capable<br />

of seating more than 100 and<br />

ideal for a variety of formal<br />

dinners and functions<br />

and two smaller rooms ideal<br />

for presentations or board<br />

meetings. Matching that is a<br />

comprehensive, top quality<br />

food and beverage offering,<br />

free car parking for delegates<br />

and the intention to offer hot<br />

desking facilities for businesspeople.<br />

Already the introduction<br />

of Mavis Lounge has created<br />

a “fantastic” response,<br />

according to airport chief<br />

executive Mark Morgan who<br />

says its presence has changed<br />

the whole atmosphere and<br />

environment of the mezzanine<br />

floor.<br />

It’s all part of the airport<br />

management’s desire to<br />

emphasise that the airport is a<br />

place for people to come and<br />

enjoy themselves, not just to<br />

fly in or out of.<br />

“Our message is simple;<br />

it’s your airport – come<br />

and enjoy it. We would like<br />

nothing better than to see<br />

<strong>Waikato</strong> people come in here<br />

for brunch, relax and plane<br />

spot. “And similarly, make<br />

the most of our meeting and<br />

convention space. It’s an easy<br />

destination to get in and out<br />

of and it’s a pleasant place<br />

to come.”<br />

Airport finances sound<br />

The new attractions are the<br />

result of some hard consolidation<br />

work over the last<br />

two years to steer the airport<br />

into a sound financial<br />

position. A new board and<br />

new chief executive came in<br />

with a clear mandate from<br />

shareholding councils: to create<br />

a strong viable regional<br />

airport. The objective was<br />

to get the finances back in<br />

order and create a sustainable<br />

business.<br />

The airport’s Titanium<br />

Park Joint Venture was<br />

dissolved by the board on<br />

March 31. In its place is<br />

Images of Hamilton Airport's conference and board rooms.<br />

the Titanium Park Ltd (TPL)<br />

board, a subsidiary of the<br />

airport which is charged with<br />

maximising income from the<br />

airport’s extensive land holdings<br />

and tenancies. To help<br />

ensure that perpetual property<br />

income, a comprehensive<br />

development plan is to be put<br />

before the airport board and<br />

shareholding councils early<br />

next year. The land is perfectly<br />

positioned for developers;<br />

it is more competitively<br />

priced than north of the city,<br />

there are no development<br />

costs for developers and TPL<br />

is in total control of the landholdings,<br />

making it responsive<br />

and flexible and it can<br />

ensure that design guidelines<br />

protect the property value<br />

and working environment of<br />

all land owners and tenants<br />

on the airport precinct<br />

Furthermore, the impending<br />

development of the<br />

Peacocke subdivision is<br />

likely to bring forward the<br />

long-awaited Southern Links<br />

roading network, providing a<br />

better connection to SH1 and<br />

the Port of Tauranga.<br />

All of these factors<br />

make the land an increasingly<br />

attractive proposition<br />

for businesses to relocate to<br />

the Airport(Conscious that<br />

freight statement is good but<br />

would need to expand that to<br />

freight and other businesses<br />

– don’t want to exclude non<br />

freight businesses from considering<br />

this?)<br />

Mr Morgan is confident<br />

that over time, the property<br />

holdings will create a strong<br />

non-aeronautical revenue<br />

base to supplement the airport’s<br />

income.<br />

Passenger numbers on<br />

the increase<br />

With patronage across<br />

Hamilton’s three main regional<br />

routes on the rise and the<br />

second highest total aircraft<br />

movements in the country,<br />

Hamilton Airport’s books are<br />

heading back into the black<br />

and ahead of budget.<br />

From October, patronage<br />

on flights between Hamilton<br />

and Palmerston North has<br />

jumped massively as capacity<br />

was boosted when the<br />

50-seater Q300 replaced<br />

the 19-seater Beech aircraft<br />

1900D. Schedules have been<br />

Continued on page 35<br />

SOMETHING DIFFERENT<br />

FOR yOuR NExT EvENT?<br />

With great food and coffee and an interesting space,<br />

Hamilton Airport is a great venue for your next<br />

business meeting or event.<br />

Email admin@hamiltonairport.co.nz to find out more.<br />

www.hamiltonairport.co.nz


HAMILTON AIRPORT ... PRECINCT<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 35<br />

From page 34<br />

aligned to allow Palmerston<br />

North-bound passengers to<br />

then fly on to Wellington if<br />

they desire. In the last two<br />

months, year-on-year patronage<br />

on this route has jumped<br />

by up to 90 percent.<br />

Capacity between<br />

Hamilton and Wellington<br />

has been boosted as new<br />

68-seat ATR72-600 aircraft<br />

have been introduced on all<br />

peak time services, providing<br />

more seating and quicker<br />

flight times. In addition, the<br />

Christchurch schedule has<br />

been increased with an additional<br />

daily service. ATR72-<br />

600 are the most efficient aircraft<br />

in their class and feature<br />

a new cabin layout, larger<br />

overhead bins, and advanced<br />

cockpit technology.<br />

Over the past two months,<br />

year on year, patronage on<br />

Hamilton’s three routes<br />

between Palmerston North,<br />

Wellington and Christchurch<br />

are up about 10 percent.<br />

Premium customer<br />

experience<br />

Having all the basics in<br />

place has allowed Hamilton<br />

Airport’s management to<br />

focus on ensuring a premium<br />

customer experience.<br />

The establishment of the<br />

café and conference facilities<br />

not only makes the airport an<br />

attractive destination, it creates<br />

further revenue creating<br />

possibilities.<br />

Meanwhile Air New<br />

Zealand has invested significantly<br />

in the airport,<br />

including spending well in<br />

excess of one million on its<br />

new regional lounge which<br />

opened earlier this year. The<br />

new-look lounge seats 92<br />

people, boasts prime views of<br />

the runway and surrounding<br />

farmland and provides guests<br />

with buffet and light refreshments<br />

as well as bar facilities.<br />

For business travelers,<br />

there is access to Wifi, a photocopier/printer<br />

and USB and<br />

power points at most seats.<br />

In the near future, Air New<br />

Zealand will follow this with<br />

a comprehensive revamp of<br />

its check-in facilities which<br />

will further enhance the experience<br />

for airport customers.<br />

The exciting infrastructural<br />

changes have been complemented<br />

by up to a 10 percent<br />

drop in regional airfares and<br />

scheduling improvements<br />

instituted as part of Air New<br />

Zealand’s regional strategy.<br />

With research showing the<br />

airport’s catchment will grow<br />

by about 50,000 people in the<br />

next decade, there is no reason<br />

why passenger numbers<br />

won’t continue to rise.<br />

Also, Hamilton Airport is<br />

in prime position to capitalise<br />

on traveller’s unwillingness<br />

to face traffic congestion and<br />

high accommodation prices<br />

in Auckland, particularly as<br />

the price differential between<br />

flying out of the two airport’s<br />

narrows.<br />

The airport board consolidation<br />

over the last two years<br />

has paid off. The basics are<br />

in place and the new vision<br />

to create a destination in its<br />

own right is already paying<br />

dividends.<br />

Hamilton Airport is perfectly<br />

placed to maximise<br />

on the growth opportunities<br />

ahead.<br />

Hamilton & <strong>Waikato</strong> Tourism chief executive Jason<br />

Dawson speaks at <strong>November</strong>'s tourism industry<br />

symposium where Hamilton Airport's conference<br />

facilities were unveiled for the first time.<br />

POSITION YOUR BUSINESS FOR GROWTH AT<br />

TITANIUM PARK<br />

Centrally located and with transport links, Titanium Park is the perfect location<br />

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Sections available now. 1,200-6,000 sqm. Both developed and undeveloped<br />

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To find out more about this unique opportunity contact:<br />

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www.hamiltonairport.co.nz | www.titaniumpark.co.nz


36<br />

HAMILTON AIRPORT ... PRECINCT<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

Mavis takes off<br />

at the airport<br />

The extension of the Mavis brand to<br />

Hamilton Airport in recent months has been<br />

a huge success – but even better is to<br />

come.<br />

By GEOFF TAYLOR<br />

With business already<br />

flourishing at the<br />

new Mavis Lounge,<br />

Mavis & Co owner Fin Irwin<br />

says he is about to unveil an<br />

exciting new menu.<br />

Fin, owner of two Mavis<br />

outlets – the original Mavis<br />

& Co in Hamilton East and<br />

Mavis & Co – Made to Order<br />

in the city - readily admits<br />

when the idea of extending<br />

the brand into the airport was<br />

first raised he was unsure.<br />

All up, it’s been a<br />

great move. It’s<br />

been good for the<br />

business and I think<br />

good for the airport<br />

too.”<br />

“I was flattered and interested<br />

but at the same time a<br />

little cautious,” he says.<br />

“I wasn’t sure that an airport<br />

would fit our brand.”<br />

The idea was part of airport<br />

mangement plan’s to<br />

make the airport a destination<br />

for <strong>Waikato</strong> people rather<br />

than just a place for travellers.<br />

“The important thing for<br />

me was that it didn’t just feel<br />

like an airport café. It had to<br />

be a Mavis café at the airport<br />

rather than an airport café.<br />

We wanted to keep the prices<br />

down as much as we can.”<br />

Even leading up to opening<br />

day in August, Fin was having<br />

the odd second thought.<br />

He had expected the “pop<br />

up” Mavis created downstairs<br />

while the permanent café was<br />

built might be “marginal” in<br />

terms of turnover but was<br />

surprised with its popularity.<br />

The move to the new café<br />

on the mezzanine was even<br />

better.<br />

“We hadn’t even got any<br />

signs in place yet so I wasn’t<br />

expecting the first day to be<br />

anything spectacular. It coincided<br />

with school holidays<br />

which obviously helped but it<br />

was very busy. Overall, going<br />

upstairs has been a great<br />

Mavis & Co owner Fin Irwin and<br />

Hamilton Airport chief executive Mark<br />

Morgan at Mavis Lounge's opening.<br />

move for us.”<br />

Ever since, the business<br />

has cracked along and every<br />

day staff are fielding more<br />

enquiries. Fin is anticipating<br />

residents in nearby areas like<br />

Tamahere will often pop in<br />

for coffee or a drink, making<br />

the most of two hours free<br />

parking for any spend over<br />

$15.<br />

Mavis Lounge has started<br />

out serving cabinet food<br />

but is ready to implement a<br />

varied new menu likely to<br />

cover breakfast seven days<br />

and a fuller menu Wednesday<br />

to Sundays, highlighted by<br />

Continued on page 37<br />

MAVIS Lounge<br />

New<br />

menu<br />

coming<br />

soon<br />

2 hours<br />

free parking<br />

with a minimum<br />

spend of $15<br />

The ideal venue for small and large functions/gatherings<br />

Located upstairs at Hamilton Airport, Airport Road, Hamilton<br />

Enquires: hello@mavis.co.nz<br />

J9420A<br />

MAVIS


HAMILTON AIRPORT PRECINCT<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 37<br />

From page 36<br />

Friday night tapas.<br />

Brunch specialities include<br />

Eggs Benedict on house made<br />

English muffin & hollandaise<br />

and the Mavis Feast. Fin<br />

highly recommends house cut<br />

potato crisps and thick cut<br />

chips with chicken gravy on<br />

the snack menu and the lunch<br />

menu dish Korean Fried<br />

Chicken. Meanwhile tapas<br />

dishes include Angus Pure<br />

Beef Skewer, Beef Tallow<br />

Beignet, Lightly Smoked<br />

Oysters and a bowl of Crispy<br />

White Anchovy Stuffed<br />

Olives.<br />

“The menu is going to be<br />

very varied and very exciting.<br />

I think people will love it.”<br />

Mavis Lounge seats more<br />

than 100 and Finn says it’s an<br />

idea place for events, parties<br />

and functions. It’s a big area,<br />

says Finn and areas can easily<br />

be partitioned off while music<br />

will soon be introduced.<br />

The kitchen will also be<br />

catering for events at the airport’s<br />

newly opened conference<br />

facilities.<br />

“All up, it’s been a great<br />

move. It’s been good for the<br />

business and I think good for<br />

the airport too.”<br />

Wrought iron manufacturers, gates & balustrades<br />

30 YEARS IN BUSINESS<br />

Artform Steelworks are proud to support the<br />

opening of Mavis Lounge at the Hamilton Airport<br />

www.artformsteelworks.com<br />

25B Northway Street | Te Rapa, <strong>Waikato</strong>, 3200 | +64 7 849 2944<br />

40099<br />

Flooring Covering Specialist<br />

Cantec Service Hamilton Ltd<br />

are proud to be part of the<br />

Mavis Lounge opening<br />

at the Hamilton Airport<br />

hamilton@cantecservices.co.nz<br />

1118 Norton Rd • Hamilton<br />

Tel 07 846 7166 Fax 07 846 6103<br />

COMMERCIAL / INDUSTRIAL /<br />

Midland MRI new refurbishment<br />

RESIDENTIAL PAINTING<br />

hamilton@centecservices.co.nz<br />

SPECIALIST COATINGS • WATERPROOFING • MEMBRANE<br />

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proud to support Mavis Lounge on their<br />

recent opening at Hamilton Airport.<br />

Hamilton Flooring Limited<br />

9 Ashmore Court, Hamilton<br />

P: 07 853 5944 | F: 07 853 5945 | M: 027 4941 000<br />

30055


38<br />

LANDMARK HOMES<br />

Stylish Landmark<br />

show home graces<br />

our northern suburbs<br />

A new show home, the Orini, now graces<br />

the northern suburbs of Hamilton.<br />

This is one of the many<br />

outstanding designs<br />

presented by Landmark<br />

Homes and reflects the Central<br />

Otago pavilion style of residential<br />

living.<br />

After passing through the<br />

very welcoming entrance visitors<br />

will be impressed by the<br />

roomy living spaces that wrap<br />

around the spacious entertainer’s<br />

kitchen, with generous<br />

scullery, which forms the<br />

hub of this upmarket home<br />

and opens to outside through<br />

French doors.<br />

Four large bedrooms form<br />

a separate wing with wide<br />

hallways from which outdoor<br />

garden features are on display<br />

through grand picture windows.<br />

Pavilion style rooflines<br />

umbrella the luxurious sized<br />

spaces throughout this carefully<br />

thought out show home<br />

placed on its own block at 71<br />

Roy Hilton Drive, Flagstaff,<br />

Hamilton.<br />

“<strong>2016</strong> has been a great year<br />

for the <strong>Waikato</strong>/Coromandel<br />

Landmark Homes franchise,”<br />

said director Will Quigley. “We<br />

won the Landmark Homes<br />

Franchise of the Year Supreme<br />

Award and have 16 homes<br />

under construction.”<br />

Will, who was born to a life<br />

of farming, finally gave up the<br />

land and headed to the United<br />

States where he lived for several<br />

years<br />

On his return he bought a<br />

Landmark Homes franchise,<br />

agreeing with the company<br />

catchphrase… Don’t build a<br />

house, build a landmark.<br />

Continued on page 37<br />

Creating your dream home<br />

Landmark Homes mission is to guid you through the new build accommodating your<br />

needs and shaping your ideas into reality.<br />

LANDMARK HOMES WAIKATO/COROMANDEL<br />

543 Te Rapa Road, Hamilton | p. 07 849 5565 | www.landmarkhomes.co.nz<br />

<strong>2016</strong> FRANCHISE<br />

OF THE YEAR<br />

30363


LANDMARK HOMES<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

39<br />

Proudly associated with<br />

Landmark Homes Hamilton<br />

Congratulations on the opening of your new show home!<br />

80443<br />

18 Eldonwood Drive, Matamata | 07 888 5414<br />

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www.laserelectrical.co.nz<br />

email Hamilton@laserelectrical.co.nz<br />

Proud to be<br />

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with Landmark<br />

Homes<br />

show homes<br />

40168<br />

Proud to support<br />

Landmark Homes<br />

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40004<br />

Experienced installers and retailers<br />

Warm Floors Gas & Heat Centre<br />

767 Victoria Road, Cambridge<br />

027 275 8695<br />

www.totalheating.co.nz


40 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

LANDMARK HOMES<br />

Stylish Landmark show home<br />

graces our northern suburbs<br />

30424<br />

Hardware Direct Limited<br />

47 Maui Street<br />

Te Rapa, Hamilton<br />

p. 07 839 3025<br />

e. terapa@hardwaredirect.co.nz<br />

w. hardwaredirect.co.nz<br />

Proud to work along with<br />

Landmark Homes on their new show home<br />

Congratulations on winning <strong>2016</strong><br />

Franchise of the Year<br />

Phone Nigel 027 4970 424<br />

warrenpainters.com<br />

warrenpainters007@gmail.com<br />

Hardware Direct<br />

are proud to be<br />

suppliers of quality<br />

Dorma hardware<br />

to Landmark<br />

Homes <strong>Waikato</strong><br />

D9209M<br />

From page 36<br />

And so it was, four years<br />

ago, he took over the franchise<br />

and has never looked back.<br />

Eighteen months ago Will’s<br />

project manager at the time<br />

Nigel Watson joined forces and<br />

is now a partner in the business<br />

“We have a great group of<br />

subbies who communicate well<br />

with our building gangs so the<br />

builds keep right on schedule,”<br />

said Will.<br />

A visit to Landmark Homes<br />

Orini show home at 17 Roy<br />

Hilton Drive, Flagstaff will<br />

give you an insight into just<br />

what this franchise can produce<br />

for you.<br />

Check out the website<br />

www.landmarkhomes.co.nz<br />

The website is a goldmine<br />

of ideas for the potential home<br />

owner.<br />

The plan selection offers a<br />

plan to suit most every budget<br />

as well as presenting your<br />

dream home.<br />

In its Design and Build section<br />

Landmark says: “Let us<br />

bring your dream to fruition.<br />

“With our design expertise<br />

and a melding of design<br />

principles, practical use of<br />

your section, light and spaces,<br />

Landmark looks forward to<br />

working closely with you on<br />

this exciting option.<br />

Here are a few practical<br />

hints to get you on your way.<br />

Invest in a scrapbook and<br />

sectionalise it into living spaces,<br />

sleeping spaces, kitchen,<br />

bathroom and outside living.<br />

Include lights, staircases,<br />

exterior finishes, floor coverings<br />

and room layout…absolutely<br />

everything that takes<br />

your fancy.<br />

Use the internet to peruse<br />

architectural websites, structural<br />

features, fireplaces and<br />

more. Record the links or<br />

prepare a disc to show your<br />

Landmark designer.<br />

Visit your site at different<br />

times of the day. While<br />

practicalities such as drainage,<br />

access to services, day lighting<br />

can and do influence where<br />

your home is positioned, by<br />

having a feel for the land and<br />

how it relates to other properties,<br />

you will be able to consider<br />

the positioning rooms and<br />

outdoor living spaces.<br />

The next step is to call Will<br />

027 858 1230 and he can set up<br />

your design meeting<br />

Proud to be associated with<br />

Landmark Homes and being part of<br />

the successful show home new build.<br />

Spouting made to measure on site<br />

New or existing homes<br />

Colour steel or copper<br />

Internal or external fascia systems to suit your needs<br />

Rain water heads and downpipes<br />

Guaranteed workmanship<br />

All enquires call Alan Murray<br />

M. 027 522 6485 | w-fascia-spouting@hotmail.com<br />

30184<br />

30061<br />

We are proud to join Landmark Homes<br />

to celebrate the opening of the new<br />

show home and congratulate them on<br />

winning <strong>2016</strong> Franchise of the year.<br />

The new home cleaning experts<br />

Prestige Home Groomers<br />

Kathy 021 227 3521 • www.homegroomers.co.nz


WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 41<br />

<strong>Waikato</strong> business puts head in the cloud<br />

It was a full house recently at an informative<br />

lunch event on the benefits of cloud IT<br />

services and how to accelerate <strong>Waikato</strong><br />

business success in an increasingly digital<br />

environment.<br />

Held at Gothenburg<br />

Restaurant on the river<br />

it was hosted by local<br />

cloud IT company Dynamo6,<br />

in partnership with Amazon<br />

Web Services (AWS). The<br />

guest speaker was ICT manager<br />

Tainui Group Holdings,<br />

Helaman Tangiora.<br />

The event presented ways<br />

to manage the ever increasing<br />

demands on IT systems by<br />

moving infrastructure to the<br />

cloud, as a cost-effective and<br />

reliable platform for growth.<br />

Igor Matich, managing<br />

director Dynamo6, said<br />

<strong>Waikato</strong> is an innovative region<br />

punching above its weight so it<br />

shouldn’t be held back by dated<br />

and cumbersome IT infrastructure.<br />

“This region has a huge<br />

opportunity – we have a growing<br />

population thanks to people<br />

moving in, a wide variety of<br />

businesses and sectors, and a<br />

creative approach to agriculture,<br />

manufacturing, services<br />

and information technology.<br />

“Scaling a business whether<br />

you are selling locally, nationally<br />

or internationally needs the<br />

best IT, so you can do business<br />

anywhere, anytime and on any<br />

device. Being flexible, agile and<br />

cost effective is vital for success,”<br />

he says.<br />

“This is where cloud technology<br />

plays a central role. It<br />

allows business to move away<br />

from the upfront risk of investing<br />

in fixed server based technology,<br />

to flexible software as<br />

a service technology with ongoing<br />

regular expense – just like<br />

leasing instead of buying a car.<br />

“It also removes complicated<br />

infrastructure management<br />

that adds little value, and allows<br />

businesses to grow without<br />

capacity limits,” he says.<br />

Fifty guests attended the<br />

event from industries and sectors<br />

including agriculture, construction,<br />

education, health,<br />

technology and legal.<br />

Guest speaker Helaman<br />

Tangiora introduced the experience<br />

of Tainui Group Holdings<br />

having changed to a 100 percent<br />

cloud-based operation. In doing<br />

so it has set the future direction<br />

of its tribal business by<br />

embracing the digital delivery<br />

of services.<br />

Dynamo6 is the only<br />

Helaman Tangiora, Tainui<br />

Group Holdings.<br />

<strong>Waikato</strong>-based partner of<br />

Amazon Web Services (AWS),<br />

the fastest growing subsidiary<br />

of amazon.com, the well-known<br />

international e-commerce company.<br />

Igor Matich, Dynamo6.<br />

Dynamo6 uses digital solutions<br />

to make businesses better<br />

and specialises in cloud, mobile<br />

and web development solutions.<br />

Established solely as a cloud<br />

services provider it helps people<br />

and organisations work smarter,<br />

faster and more cost-effectively,<br />

while being better connected,<br />

anytime, anywhere. Established<br />

in Hamilton, Dynamo6 also has<br />

an office in Auckland.<br />

Trish Thompson and Brad<br />

Lohnes, Gallagher Group.<br />

Suzanne Hunt, AgResearch, Mark Sargent,<br />

Shift 72, Thomas Coats, J Swap Contractors.<br />

Kiran Chandra, Corey Davis, Shift 72.<br />

Gav Curtis, Shift, Justin Mason,<br />

Midlands Health Network – Xcrania.<br />

For your business and property structure advice, call us.<br />

Free initial consultation at the office or<br />

two doors down at the Good George!<br />

e. steve@auctus.co.nz m. 027 664 4289 t. 07 974 4813<br />

a. 34a Somerset St, Frankton, Hamilton<br />

www.auctus.co.nz<br />

40095<br />

TERRY RYAN<br />

REALTORS<br />

ALWAYS THE BEST RESULT FOR YOU<br />

P 07 855 0550 M 021 909 978<br />

E terry.ryan@lugtons.co.nz<br />

40384


42 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

Purchase two gift vouchers and go in the draw to<br />

receive your own treatment at Waters. Priced from $78<br />

to our most loved Waters Resort for the day $725<br />

Available from Waters Day Spa<br />

1226A Victoria Street, Hamilton<br />

07 838 2202 | www.watersdayspa.co.nz<br />

80183<br />

FREE<br />

Ring cleaning<br />

& inspection<br />

Chocolate gifts for all occasions<br />

Corporate and personal options<br />

available<br />

100% New Zealand made<br />

Instore at Shop 59 (opposite Dick Smith Electronics),<br />

Te Awa Shopping Mall, The Base, Te Rapa, Ph 07 850 5113<br />

Shop online at www.thechocolateshop.co.nz<br />

Restyle your old gold and diamonds at Midas<br />

10588<br />

Goldsmith & workshop in store<br />

Insurance & valuations exclusive<br />

Diamond rings & fine jewellery<br />

Christmas Sale Now On<br />

Midas Diamond jewellers • 307 Barton Street, Hamilton<br />

midas.jewellers@xtra.co.nz • 07 839 0039<br />

40324<br />

J8609A<br />

GIFTS FOR ALL OCCASIONS<br />

BASKETIQUE<br />

146 Maeroa Road, Hamilton<br />

07 847 6767 | www.basketique.co.nz<br />

BABY<br />

Now In Two Locations<br />

80070<br />

:: 441 Victoria Street, Hamilton :: P (07) 838 3418<br />

:: Ground Floor, Chartwell Shopping Centre :: P (07) 852 5341<br />

:: www.goldsmithsgallery.co.nz ::<br />

J2886A<br />

07 854 8389<br />

Chartwell Shopping Centre<br />

Chartwell, Hamilton<br />

www.thewillowtree.co.nz


WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

43


44 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

AON HAMILTON<br />

Aon’s rebuild an<br />

investment in <strong>Waikato</strong><br />

Aon New Zealand’s stunning <strong>Waikato</strong><br />

headquarters at 85 Tristram St is a signal of<br />

its commitment to Hamilton and the wider<br />

region.<br />

By GEOFF TAYLOR<br />

The insurance broker’s<br />

former building on the<br />

site was comprehensively<br />

redeveloped in the first<br />

half of the year and Aon’s 45<br />

staff moved back onto the site<br />

at the end of August.<br />

The new build was cel-<br />

ebrated with a glitzy, jampacked<br />

opening on October<br />

27.<br />

While renowned <strong>Waikato</strong><br />

musician Tim Armstrong<br />

performed, a who’s who of<br />

the <strong>Waikato</strong> sporting scene<br />

attended, reflecting Aon’s<br />

many sporting sponsorships.<br />

The Chiefs’ contingent<br />

included Tawera Kerr-Barlow<br />

and Atunaisa Moli, who mingled<br />

with representatives<br />

from Rowing NZ and Cycling<br />

NZ as well as Aon staff from<br />

the region’s 11 other offices,<br />

and clients large and small.<br />

Aon New Zealand chief executive<br />

Geoff Blampied, general<br />

manager Finance Andrew<br />

Bergman, general manager<br />

Human Resources Sophie<br />

Cawse, and managing director<br />

Russell Bailey also attended.<br />

Aon New Zealand regional<br />

manager Christine Martin<br />

says the investment in Aon<br />

House is a clear sign of Aon’s<br />

commitment to Hamilton and<br />

Aon’s new building in Tristram Street.<br />

the wider region and to being<br />

part of the community. The<br />

Hamilton office and 11 other<br />

branches from Whitianga<br />

to Taumarunui and up to<br />

It’s a great site here,<br />

with good profile and<br />

good parking. It was<br />

really just the design<br />

of the building that<br />

didn’t suit us.”<br />

Pukekohe provide the region<br />

with a wide array of services.<br />

Aon has always had a<br />

regional focus. Over the last<br />

two decades, at a time when<br />

other insurers were centralising<br />

and pulling out of regional<br />

towns, Aon did the opposite<br />

and set up branches across<br />

provincial New Zealand.<br />

“It’s a philosophy that has<br />

worked really well for us,”<br />

says Christine.<br />

“Local people still like to<br />

deal with local people.”<br />

The new Hamilton office<br />

serves as a hub for the wider<br />

region and has a great street<br />

profile and plenty of parking.<br />

Aon welcomes customers<br />

coming in off the street<br />

to discuss their requirements.<br />

With a variety of experts in<br />

the building, Aon staff can<br />

sort out client’s needs in a one<br />

stop shop environment.<br />

With more than 30 years of<br />

industry experience, Aon has<br />

designed solutions to meet<br />

the specific needs of all New<br />

Zealanders, and will negotiate<br />

with insurers on your behalf<br />

to save you time, money and<br />

worry. Our on-site team have<br />

specialists within in many<br />

areas from:<br />

- Personal insurance solutions<br />

help to protect Kiwi<br />

families and their personal<br />

belongings including your<br />

house and contents, vehicles<br />

and boat.<br />

- SME <strong>Business</strong> have a<br />

range of insurance solutions<br />

designed to suit<br />

businesses of all shapes<br />

and sizes, whether you are<br />

a sole trader or the next<br />

burgeoning global success<br />

story.<br />

- Corporate team provides<br />

innovative risk management<br />

solutions for corporate<br />

and government agencies,<br />

regardless of size,<br />

Continued on page 45<br />

Come in and see the new<br />

Aon Hamilton.<br />

Aon is the leading provider of insurance broking and risk<br />

management advice in New Zealand.<br />

We’re proud to be a part of the Hamilton community and we’re looking<br />

forward to showing you around our newly refurbished offices.<br />

Come in to see us at 85 Tristram Street, Hamilton or,<br />

speak to your local Aon Hamilton broker by calling 07 837 7100.<br />

aon.co.nz<br />

Aon-Hamilton-Ad-Final.indd 1<br />

18/11/<strong>2016</strong> 4:14:33 p.m.


AON HAMILTON<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 45<br />

Belinda Overdevest and Graeme Tocker.<br />

Wiki Rolleston and Mary-anne Tobin.<br />

From page 44<br />

providing support across<br />

a broad range of key areas<br />

such as employee benefits,<br />

superannuation administration,<br />

strategic risk<br />

financing.<br />

- ACC Claims Management<br />

at WorkAon who are the<br />

largest independent claims<br />

administrator and rehabilitation<br />

co-ordinator in New<br />

Zealand;<br />

- Aon Sprinkler Certification<br />

Services who certify new<br />

sprinkler systems and<br />

significant extensions to<br />

existing systems, as well<br />

as sprinkler and fire alarm<br />

inspections.<br />

- Aon Global Risk<br />

Consulting provides a<br />

range of integrated solutions<br />

to improve your risk<br />

profile, protect your interest<br />

and increase business<br />

profitability. Risk consul-<br />

tancy services include but<br />

are not limited to analytical<br />

and loss modelling services,<br />

business continuity<br />

management, engineering<br />

consultancy services and<br />

valuation services<br />

Geoff Taylor and Deanna Macdonald.<br />

Christine says the basis of<br />

the decision to make such<br />

an investment at the Tristram<br />

St site was the knowledge<br />

that it is going to be Aon’s<br />

Continued on page 46<br />

PROUD TO BE ASSOCIATED WITH AON<br />

HAMILTON AND CONSTRUCT LTD.<br />

CONGRATULATIONS ON YOUR REFURBISHMENT<br />

80081<br />

Tawera Kerr-Barlow and James Yearsley.<br />

30465<br />

CONTACT<br />

<br />

<br />

Origin Windows<br />

<br />

<br />

<br />

the aluminium<br />

<br />

<br />

are proud to be the<br />

team that installed<br />

windows and doors<br />

to Construct Ltd.<br />

for Aon new build.<br />

Phone 07 849 3817<br />

<br />

Fax 07 849 3813 <br />

<br />

Visit <br />

our showroom <br />

<br />

located at:<br />

<br />

<br />

12 Northpark Drive, Te Rapa, Hamilton<br />

info@originwindows.co.nz<br />

<br />

<br />

www.originwindows.co.nz<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

constructltd.co.nz<br />

07 848 1101<br />

Proud to be the<br />

preferred <strong>Waikato</strong><br />

builder and would<br />

like to congratulate<br />

Aon-Hamilton on<br />

their redevelopment<br />

of Aon House<br />

30166


46 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

AON HAMILTON<br />

Aon’s rebuild an<br />

investment in <strong>Waikato</strong><br />

From page 45<br />

home for a long time. Aon<br />

first moved on to the site 13<br />

years ago at a point when they<br />

had only 14 staff across three<br />

divisions. But the success of<br />

Aon’s <strong>Waikato</strong> team has seen<br />

it necessary to invest in the<br />

upgrade of the office environment<br />

and facilities.<br />

“It’s a great site here, with<br />

good profile and good parking.<br />

It was really just the<br />

design of the building that<br />

didn’t suit us.”<br />

She says the first step in<br />

the rebuilding process was<br />

getting Wallace Development<br />

Company to prepare some<br />

concept plans, after which<br />

Matz Architects from<br />

Auckland designed a floor<br />

plan.<br />

Aon staff moved out at<br />

the end of January and set up<br />

temporary office at the nearby<br />

ASB building in Collingwood<br />

St. Frankton-based builders<br />

Construct Ltd started physical<br />

works in March by demolishing<br />

all but the basic structure.<br />

The construction process was<br />

slickly managed.<br />

“They kept us informed<br />

and it wasn’t stressful as construction<br />

projects can sometimes<br />

be,” says Christine.<br />

Key Aon staff would come<br />

on to the site once a month<br />

discuss progress.<br />

Over a weekend at the<br />

end of August, Aon’s 45 staff<br />

moved back into their purpose-built<br />

pristine new building.<br />

It was 13 years – almost<br />

to the day – since Aon had<br />

first moved in.<br />

Christine says Aon<br />

is thankful to Wallace<br />

Development Company Ltd,<br />

Matz Architects and Construct<br />

Ltd, as well as the many other<br />

contractors that were involved<br />

with the project.<br />

“They really did a fantastic<br />

job. They were just so<br />

organised and we ended up<br />

with something we were very<br />

happy with. We moved in<br />

and staff were able to operate<br />

from day one and that’s really<br />

all you can ask for.”<br />

The transformed building<br />

provides a modern working<br />

environment with the latest<br />

in technology. Christine says<br />

the open plan design allows<br />

for a better flow of information<br />

and a team environment.<br />

There are five meeting rooms,<br />

including a well-utilised larger<br />

room which allows staff<br />

from throughout the region to<br />

meet and train together.<br />

The visibility of Aon<br />

House sends a key message<br />

to customers who are encouraged<br />

to visit or inquire.<br />

“We welcome people who<br />

want to come in and see us.<br />

That’s why it’s important to<br />

have car parking. Drive in,<br />

come in and let us know what<br />

you need. We are very welcoming.<br />

That’s a really big<br />

thing for us.”<br />

Andrew Flexman, Russell Bailey, Sean Austin and Emma Langman.<br />

Comins Plumbing and Gas is your one stop shop servicing the<br />

Cambridge/<strong>Waikato</strong> area. We have a team of experienced and qualified<br />

plumbers, heating specialists, gas fitters and drain layers ready to tackle<br />

any job big or small.<br />

Plumbing - Drainage - Gas fitting - Heating<br />

Leanore Bullen and Nan Austin.<br />

Proud to work with Construct Ltd on the Aon project<br />

Local agents for The Fireplace selling and<br />

installing Jetmaster Gasco fires<br />

Local agents for Central Heating New Zealand<br />

CONTACT US<br />

Office hours:<br />

Monday to Thursday 7.30 am till 5.00pm<br />

Friday 7.30 am till 4.00pm.<br />

Phone: 07 8237263<br />

Fax: 07 8237264<br />

administration email: Sharon - office@cominsplumbing.co.nz<br />

pricing/technical email: Joe - joe@cominsplumbing.co.nz<br />

80063<br />

Luke Edmonds and Carol Findlay.


WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 47<br />

Pedal kart encounter<br />

spurs distributorship<br />

This is a Toy Story with a difference.<br />

A<br />

Kiwi guy, with Dutch<br />

and Croatian ancestry,<br />

a business management<br />

degree from the University of<br />

<strong>Waikato</strong> and one of the Three<br />

Brothers gold medal winemaking<br />

trio, recently spotted an<br />

ancient pedal kart in a second<br />

hand shop in Thames.<br />

The guy is Adam Nooyen<br />

and he tells the story leading up<br />

to the pedal kart purchase.<br />

“I still had my Christmas<br />

bonus in my pocket and it was<br />

the last day of the holidays so I<br />

thought how much fun the old<br />

kart would be for my nephews<br />

and nieces at the regular family<br />

Sunday lunch gatherings.”<br />

He also had a ‘lightbulb<br />

moment’ spotting a possible<br />

future in making and selling<br />

the toys.<br />

So Adam bought the kart and<br />

while the kids had lots of fun,<br />

he went ahead and investigated<br />

costs of modern production and<br />

decided it wouldn’t work for the<br />

right price.<br />

So like most enterprising<br />

entrepreneurs Adam hit the<br />

web and found a swathe of outdoor<br />

products manufactured in<br />

Holland by the BERG company,<br />

so he flew there and met the<br />

team.<br />

He set up Outdoor Top Toys<br />

New Zealand, offering endless<br />

opportunities for the summer at<br />

campsites, beaches and camping<br />

grounds as well as promoting<br />

outdoor fun for children and<br />

families at home.<br />

BERG karts is a world leading<br />

pedal kart creator with its<br />

products being used in the recreational<br />

sector all over the globe<br />

providing fun and a unique<br />

experience.<br />

The robust quality assures<br />

the products, at all levels, are<br />

reliable and extensive testing<br />

enables children to play outside<br />

on them safely while having lots<br />

of fun.<br />

BERG is now exporting<br />

karts to more than 90 countries<br />

worldwide.<br />

“When I introduced myself<br />

to the team at BERG it was<br />

most opportune,” said Adam.<br />

“They were looking for an agent<br />

to handle New Zealand and the<br />

Pacific.<br />

“After one year in business<br />

I can claim that no repairs have<br />

had to be made…basically nothing<br />

goes wrong with the karts.”<br />

When asked: “Why on earth<br />

pedal karts?”<br />

Adam smiles and says it’s<br />

watching the enjoyment kids get<br />

and hearing their laughter.<br />

The pedal karts being distributed in New<br />

Zealand by Outdoor Top Toys New Zealand.<br />

“Pedal karting is pure fun<br />

and it captures all age groups<br />

from two to 99 years,” he said.<br />

There is a kart in the range<br />

to suit anyone from one child, to<br />

mum, dad and a couple of kids<br />

and electric pedal assisted karts<br />

for the older folk.<br />

But they can all enjoy the<br />

ride.<br />

The karts come with a two to<br />

five year warranty and there is a<br />

one year warranty on parts.<br />

At present sales are made<br />

online only. So check out the<br />

website at www.outdoortoptoys.<br />

com<br />

But further contact may also<br />

be made by email at sales@<br />

outdoortoys.com<br />

You can touch base directly<br />

with Adam on 021 423 266<br />

Finda Home – Property<br />

management with heart and integrity<br />

A team of award-winning property management specialists has expanded into<br />

Hamilton to meet growing demand.<br />

A<br />

team of award-winning property management<br />

specialists has expanded into<br />

Hamilton to meet growing demand.<br />

Cambridge-based Finda Home NZ is a boutique<br />

firm which promises property management<br />

with vision, heart and total transparency.<br />

<strong>Waikato</strong> owned and operated, Finda Home<br />

NZ prides itself on integrity and accountability.<br />

Director Carol McEldowney and property<br />

managers Rae Guard, Kate Laurie and office<br />

admistrator Trish Grantham, have perfected<br />

their business model and are now offering their<br />

combined 60-year property business experience<br />

to Hamiltonians with rental properties and<br />

those looking for a place to call home.<br />

“Since we launched in 2008 we’ve had<br />

many requests to offer our services in Hamilton<br />

from both landlords and tenants. We’ve listened<br />

and we are now focusing our attention<br />

on our existing Cambridge catchment and new<br />

business in north Hamilton,” Rae told <strong>Waikato</strong><br />

<strong>Business</strong> <strong>News</strong>.<br />

Rae, who has an extensive business background<br />

knowledge of a range of sectors, manages<br />

the Hamilton property portfolio.<br />

“We take pride in offering both landlords<br />

and tenants high quality service and reporting<br />

to ensure the needs of both parties are addressed<br />

and respected.”<br />

Good communication and a rigid application<br />

process ensures Finda Home retains complete<br />

control throughout the process, resulting in very<br />

few tenancy issues.<br />

“We have a zero tolerance for rent arrears<br />

and are firm but fair with this policy,” said Rae.<br />

“We offer total transparency of service to<br />

all parties so everybody is on the same page.<br />

It works well. Our unique and thorough tenant<br />

selection process is another positive point of<br />

difference. We have high expectations of both<br />

tenants and landlords and this has been our<br />

recipe for success,” Rae said.<br />

Director Carol has received many awards<br />

in her 30 year real estate career and has a<br />

RAE GUARD<br />

Diploma in Real Estate specialising in Property<br />

Management, complimented by certificates in<br />

<strong>Business</strong> Studies and Psychology.<br />

“As an owner of investment properties I<br />

appreciate the value of our clients’ investments.<br />

My priorities are good service and communication<br />

with all our associates,” Carol said.<br />

Finda Home NZ Property and maintenance<br />

manager Kate has a financial background and<br />

has managed her own investment properties.<br />

The Finda Home NZ team, also including<br />

administrator Trish Grantham, have founded<br />

the business on the premise of creating threeway<br />

business partnerships between themselves,<br />

landlords and tenants.<br />

“Finda Home has gone from strength-tostrength<br />

and we are delighted to be now offering<br />

this recipe for success in North Hamilton.”<br />

Please make contact to Rae Guard on her<br />

mobile 027 286 3876 or office number 07 827<br />

9282. We would also invite you to visit our<br />

website www.findahomenz.co.nz.<br />

30440<br />

Hamilton Windscreen LWP.indd 1<br />

07 849 2818<br />

Hamilton Windscreen LWP.indd 1<br />

Hamilton Windscreen LWP.indd 1<br />

Hamilton Windscreens<br />

712 Te Rapa Road, Hamilton<br />

www.hamiltonwindscreen.co.nz<br />

info@hamiltonwindscreen.co.nz<br />

30067<br />

Hamilton Windscreen LWP.indd 1<br />

2/12/10 9:23:50 AM


48 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

FOCUS ON YOU<br />

BarberShopCo hits Hamilton East!<br />

Men’s grooming specialists BarberShopCo have opened a<br />

new store in Grey Street, and the founders of the renowned<br />

KTIZO Hair & Skin, Paul Ganley and Wayne Richardson are<br />

behind it.<br />

ultimate goal was to create<br />

a New York styled, modern,<br />

“Our<br />

friendly environment where<br />

everyone would feel comfortable.”<br />

The men’s grooming market has<br />

exploded in Europe and the U.S over<br />

the last few years.<br />

“We are now seeing New Zealand<br />

men asking where they can get a<br />

reasonably priced, quality haircut with<br />

hygienic, professional and efficient<br />

service.”<br />

BarberShopCo specialise in cut<br />

throat shaving which has really taken<br />

off, resulting in some of their clients<br />

making weekly visits.<br />

This goes to show Kiwi blokes are<br />

ready to embrace the new experiences<br />

and products on offer at the Grey Street<br />

store.<br />

Paul and Wayne know what it’s like to<br />

put in the hard yards in an exciting but<br />

physically demanding career.<br />

They train their staff to progress<br />

not just their hair cutting techniques,<br />

but how to advance their business and<br />

customer service skills too.<br />

“Developing the industry and the<br />

young people behind it is a really<br />

rewarding experience.”<br />

“Our barbers love that we are<br />

teaching them hairdressing techniques<br />

that they have not previously used,<br />

which evidently creates a better<br />

outcome for their clients.”<br />

It’s not just short back and sides<br />

like traditional barbering has been,<br />

our barbers are true artists who are<br />

always looking at better products and<br />

techniques to excel within this exciting<br />

and rapidly growing profession.<br />

BarberShopCo in Hamilton East is<br />

open seven days a week with two late<br />

nights, they also stock a wide range of<br />

professional men’s styling products and<br />

shaving essentials.<br />

Mon & Wed, 8am-6pm,<br />

Tuesday 8am-4pm,<br />

Thur & Fri 8am-7pm,<br />

Saturday 9am-4pm<br />

Sunday 9am-4pm<br />

07 858 2644<br />

394 Grey Street,<br />

Hamilton East<br />

J8738A<br />

Are you confused about your health?<br />

Come down to Naturally Healthy, the one stop shop you<br />

can count on, to get a cost effective wholesome solution<br />

tailored to your individual needs.<br />

40279<br />

Frans and Monica like to provide one<br />

on one consultations with sincerity and<br />

integrity being at the forefront of their<br />

family owned and operated business. They<br />

offer whole solution packages.<br />

Nutrition<br />

· Fermented Food supplements/<br />

powders for easy digestion and easy use<br />

· Liquid Herbs<br />

· Taste testing – Herbal teas,<br />

Smoothies and Superfoods<br />

(tasting bar at London Street<br />

store only)<br />

· Food Sensitivity testing<br />

· Flowers Essences and Herbal Remedies<br />

· Supplements<br />

Health<br />

· Physiotherapy<br />

· Bowen Therapy<br />

· Professional therapeutic ranges<br />

· Aromatherapy<br />

· Cranio Sacral Therapy<br />

· Massages<br />

· Fertility<br />

· Detoxification products<br />

· Weight Management<br />

Beauty<br />

· Everything you need for your<br />

perfect skin<br />

· Facials<br />

· Bath and body care/therapy<br />

· Skin Ailments<br />

Free facial<br />

on your birthday<br />

when you buy skin care<br />

products from Naturally<br />

Healthy.<br />

Health Stores and Clinics<br />

106 London Street, Hamilton 07 958 3845<br />

FREE ON-SITE PARKING AVAILABLE<br />

419 Grey Street, Hamilton East 07 958 3846<br />

COMMUNITY STORE


FOCUS ON YOU<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 49<br />

Why take a supplement?<br />

Why would we need to take supplements?<br />

We have our diet full of nutrition and clean<br />

water from the tap. So let's go through the<br />

reasons when you could need some help<br />

with your nutrition.<br />

By MONICA<br />

VAN DE WEERD<br />

Stress<br />

Our bodies are made to<br />

deal with stress in short duration.<br />

Scientifically our bodies<br />

are not designed to be in a<br />

stressful situation for more<br />

that 24 to 48 hours. Through<br />

our fight or flight mechanism<br />

and with breathing<br />

and mind work., this is not<br />

always enough if the stress is<br />

long-term or excessive. High<br />

stress levels will over time<br />

affect our emotions. Sleep<br />

and eating patterns can also<br />

be affected.<br />

The nervous system and<br />

adrenals will be overstretched<br />

and depleted. It is difficult to<br />

eat light high energy foods<br />

when you are feeling emotional<br />

and unhappy. And<br />

this is what your body needs<br />

when you are busy with emotional<br />

and physical excess.<br />

Make use of smoothies<br />

and whole food powders.<br />

Add B complex nutrients,<br />

Magnesium and herbs recommended<br />

for stress. Get the<br />

right information to suit your<br />

needs. When you take a nutrient<br />

that you need in the right<br />

dosage - you should notice<br />

results.<br />

High performance<br />

Whether you are coping<br />

with the demands of working<br />

all day, giving your time and<br />

energy to family and friends,<br />

or you are a high performing<br />

athlete or sporting enthusiast,<br />

Continued on page 50<br />

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50 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

FOCUS ON YOU<br />

Why take a<br />

supplement?<br />

Are you feeling the heat?<br />

Stay hydrated with Purewater!<br />

S Water Coolers<br />

S Fountains<br />

S Under Bench Chillers<br />

S Under Bench Filtration Units<br />

We offer servicing and installation of new units<br />

From page 49<br />

some of us cope better than<br />

others. If you are tired all the<br />

time and finding you always<br />

catch whatever bug is around<br />

and not bouncing back from<br />

those bouts, then you may<br />

need some extra support.<br />

What you need will<br />

depend on the diet, lifestyle<br />

and body requirements you<br />

have personally. You could<br />

add certain whole foods to<br />

your smoothie or take a supplement<br />

that supports your<br />

body’s needs. Always get<br />

advice and take as recommended<br />

by a trusted natural<br />

health advisor. Natural<br />

Health works - with the right<br />

advice.<br />

• Take a daily preventative.<br />

There are some lovely<br />

daily supports available.<br />

My favourites are<br />

Biostrath; Immunity Fuel;<br />

Neem Powder or Bentonite<br />

Clay. All these are nutritious<br />

natural foods (and 1x<br />

clay from our own southern<br />

alps) and easy to take<br />

next to a good diet. Find<br />

out which one is best for<br />

you.<br />

Avoid<br />

• sugary drinks<br />

• white sugar and white<br />

flour in high amounts.<br />

• excessive alcohol<br />

• instant foods<br />

Listen to your body. There<br />

will be symptoms that tell<br />

you what needs attention. For<br />

example: twitching or cramping<br />

could be that your body<br />

needs more magnesium. It<br />

could be that simple. So when<br />

your body continually shows<br />

the following symptoms:<br />

• you are always tired with<br />

no reason.<br />

• you lose/gain weight and<br />

nothing else has changed.<br />

You are often sad or<br />

depressed or over reacting<br />

to small events.<br />

• Headaches, fevers, twitching<br />

or cramping.<br />

• Bloating, fluid retention<br />

or constipation.<br />

Don't wait - get advice.<br />

Always talk to your health<br />

specialist and take as directed.<br />

Ph 07 834 0696 or 0800 746 744<br />

or e-mail info@purewater.co.nz<br />

431a Te Rapa Road, Hamilton<br />

Open Monday to Friday 8.30am to 5.00pm<br />

Saturday 9.30am to 1.30pm<br />

www.purewater.co.nz<br />

30008<br />

Immunity<br />

Bugs are always around<br />

us and normally with a few<br />

symptoms we have the natural<br />

capacity to fight them off.<br />

When our bodies need a little<br />

help, it is important to give<br />

them the correct nutrients to<br />

support.<br />

• Keep a high grade honey<br />

in your pantry. Add some<br />

lemons and you have a<br />

wonderful bug fighter.<br />

Always have them available.<br />

• Echinacea/Echinacea<br />

combinations. There have<br />

been so many studies done<br />

on this wonderful herb.<br />

• Keep yourself hydrated.<br />

MONICA VAN DE WEERD<br />

Monica van de Weerd is a well<br />

respected <strong>Waikato</strong> based beauty<br />

therapist and aromatherapist,<br />

with an impressive knowledge of<br />

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and husband Frans (a qualified<br />

physiotherapist, homoeopath,<br />

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• Phone: Tauranga - 07-577 9800<br />

• Phone: Hamilton - 07-838 3400<br />

• Freephone 0800 696 2496 (0800 MYOBGYN)<br />

• Website: www.obgyn.co.nz


WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 51<br />

True Colours<br />

Melbourne Cup Long<br />

Lunch a winning day<br />

Hundreds of people joined True Colours Children’s<br />

Health Trust at their annual fundraiser event -<br />

The Kerr & Ladbrook Long Lunch to celebrate<br />

Melbourne Cup Day in style.<br />

Anne Marie Case-Millar, Toni Hamlin and<br />

Jen Campbell caught in the act<br />

Held each year at the Atrium<br />

Wintec, the event has become<br />

synonymous with the<br />

Melbourne Cup in Hamilton, with<br />

the event selling purely by word of<br />

mouth.<br />

“The Friends of True Colours<br />

Committee work really hard to put<br />

on a great event that offers plenty<br />

of entertainment and value to<br />

those that attend” says Long Lunch<br />

Coordinator Sarah Rawcliffe. “The<br />

event has a wonderful reputation<br />

which meant we didn’t have to<br />

advertise the event at all this year,<br />

as people return year after year<br />

and tell their friends and then they<br />

want to come too.”<br />

Leading the large group of sponsors<br />

that make this event possible is<br />

Kerr & Ladbrook Catering. For the<br />

past 4 years, they have been the<br />

principal sponsor of the event dishing<br />

up a gourmet three course lunch<br />

for the 300+ crowd. The event fits<br />

with what Kerr & Ladbrook Catering<br />

Kerr & Ladbrook Catering preparing lunch for the 300+ crowd<br />

is all about: quality, professionalism<br />

and a bit of fun. “It’s a glamorous,<br />

fun day for a very worthy cause and<br />

it’s really nice to be able to help<br />

raise a lot of money” says Lisa Kerr.<br />

“The day has the added attraction<br />

of the Melbourne Cup which adds<br />

to the buzz on the day. It’s also<br />

great to see a room full of a lot of<br />

our existing customers having a fun<br />

day away from the office.”<br />

The Kerr & Ladbrook Long Lunch<br />

is a wonderful example of a community<br />

organisation working together<br />

with businesses to create<br />

not only a memorable event but<br />

also to raise valuable funds. “The<br />

local business community really<br />

get behind this event and we are<br />

incredibly grateful and humbled<br />

by the support that we receive<br />

each year” says Cynthia Ward,<br />

True Colours CEO.<br />

The day was MC’d by comedian<br />

Ben Hurley, with entertainment by<br />

local band Hair of the Dog, and Dynamica<br />

Violin Duo. The always<br />

popular Fashion in the Field was<br />

well attended, with plenty of<br />

stunning fashions on show. There<br />

were plenty of auction items on<br />

offer, these alone raising over<br />

$40,000 on the day. Again this<br />

was only possible due to businesses<br />

and individuals sponsoring<br />

some amazing items for the<br />

crowd to bid on.<br />

While the event is all about<br />

having a wonderful time, it’s<br />

also an opportunity for people<br />

to learn more about True Colours,<br />

why it exists and the work<br />

they do. Each year a parent is<br />

invited to speak to the crowd<br />

to give a personal insight into<br />

what it’s like to have a child<br />

with a serious health condition.<br />

This year, Sarah Verran shared<br />

her journey with her daughter<br />

Ruby speaking of her diagnosis<br />

of Craniopharyngioma, a type<br />

of brain tumour, and her rehabilitation<br />

following the removal of<br />

the tumour.<br />

The total amount raised for the<br />

event has just been confirmed at<br />

a record breaking $100,452. “We<br />

didn’t know if it would be possible<br />

to beat last year’s result of $91,000<br />

but thanks to the generosity<br />

of everyone involved we have<br />

achieved an amazing outcome”<br />

Sarah said. “It makes all the hard<br />

work worthwhile knowing that we<br />

have raised such a sizable amount<br />

of funds for True Colours, and what<br />

that means for them and the families<br />

they support”.<br />

Fashion in the Field winners Murray Williams(Starr Tours)<br />

and Tony Kerapa(Lugton’s)<br />

True Colours was established in<br />

2004 with a vision of helping seriously<br />

ill children and families in their<br />

time of need. They have supported<br />

over 1400 children and families<br />

that may otherwise have had to<br />

walk their ‘journey’ alone. If you<br />

would like to learn more about True<br />

Colours and the work they do, visit<br />

www.truecolours.org.nz<br />

Thanks to our media partner<br />

<strong>Waikato</strong> <strong>Business</strong> <strong>News</strong> for<br />

sponsorship of this advertisement<br />

TO ALL OUR AMAZING SPONSORS THAT MAKE THE KERR & LADBROOK LONG LUNCH POSSIBLE<br />

Thank you!


52 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

The Devil is<br />

in the detail<br />

It is rare for highly valued employees to<br />

be remunerated solely in cash. Typically,<br />

a ‘remuneration package’ includes a<br />

combination of cash and non-cash<br />

incentives.<br />

Non-cash incentives<br />

inherently give rise to<br />

the potential imposition<br />

of fringe benefit tax (FBT) and<br />

one of the most common forms<br />

is the private use of a vehicle.<br />

FBT on vehicles is neither<br />

new nor rare. However,<br />

we invariably encounter errors<br />

in FBT calculations due to the<br />

murky and complicated nature<br />

of the rules and principles that<br />

apply. One of the fundamental<br />

starting points to keep in mind<br />

is that FBT is merely a proxy<br />

for PAYE. The FBT rates are<br />

a ‘gross up’ of a net salary/<br />

wage amount, ie. $100 @ 33%<br />

= $33 of tax, so a fringe benefit<br />

value of $67 @ the FBT<br />

rate of 49.25%, also equals $33.<br />

If I were to digress, I would<br />

suggest that we get rid of FBT<br />

completely and suggest it is simply<br />

included within the PAYE<br />

return, on a gross up basis. But<br />

I won’t deviate, let’s stay on<br />

track.<br />

Your most likely thought<br />

is, ‘how can I minimise my<br />

FBT liability on vehicles provided<br />

to employees?’ But this<br />

shouldn’t be your starting point.<br />

30098<br />

The important question is,<br />

when vehicles are provided to<br />

employees, how much private<br />

use do you want them to have?<br />

It should then be a case of practically<br />

restricting a vehicle’s use<br />

to that level, and that drives the<br />

amount of FBT payable.<br />

The concept of being ‘available<br />

for private use’ can be<br />

misleading. The key thing to<br />

remember is that if a vehicle<br />

is available to an employee for<br />

private use, FBT is payable<br />

whether or not the vehicle is<br />

actually used. By definition, if a<br />

vehicle is used for home to work<br />

travel that will be captured as<br />

private use. However, if a vehicle<br />

qualifies as a "work related<br />

vehicle", that same travel from<br />

home to work is not considered<br />

private use.<br />

To qualify as a work-related<br />

vehicle it can’t be designed to<br />

principally carry passengers (eg.<br />

a Ute will qualify as a work<br />

related vehicle). The name of<br />

the employer’s business also<br />

needs to be identified permanently<br />

and obviously on the<br />

vehicle’s exterior (eg. sign written).<br />

A common error is to treat<br />

a sign written sedan that is never<br />

used to carry passengers as a<br />

work-related vehicle. Finally,<br />

it needs to be a condition of<br />

employment that the employee<br />

stores the vehicle at home.<br />

Restrictions on private use<br />

should be agreed in writing<br />

and monitored to avoid FBT.<br />

For example, if an employee is<br />

restricted from using a work-related<br />

vehicle at the weekend,<br />

then the employer should periodically<br />

take the odometer reading<br />

on Friday afternoon and<br />

Monday morning, the difference<br />

should be the distance from<br />

work to home, and back. If documentation<br />

is put in place, but it<br />

is found that the employee and<br />

employer are ‘quietly’ ignoring<br />

the restrictions, the paperwork<br />

will be ignored and FBT is likely<br />

to apply.<br />

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When it comes to calculating<br />

the FBT payable, the quarterly<br />

equation appears to be simple<br />

enough: work out the proportion<br />

of days that the vehicle was<br />

available for private use during<br />

the quarter, and multiply this by<br />

the relevant vehicle value and a<br />

specific percentage. However,<br />

each of these elements can be<br />

easily misunderstood.<br />

There are certain instances<br />

where a vehicle is deemed to<br />

be not available for private use,<br />

and thus such days are excluded<br />

from the FBT calculation.<br />

Specific exclusions include:<br />

when a vehicle is stored on the<br />

business premises; if the vehicle<br />

is used for an emergency call<br />

between 6pm and 6am; and the<br />

employee travels out of town for<br />

business.<br />

Once an employer has determined<br />

the private use proportion<br />

for a vehicle, this is multiplied<br />

by the vehicle’s value. There are<br />

TAXATION AND THE LAW<br />

> BY HAYDEN FARROW<br />

Hayden Farrow is a PwC Executive Director based in the<br />

<strong>Waikato</strong> office. Email: hayden.d.farrow@nz.pwc.com<br />

two methods available to determine<br />

a vehicle’s value - either<br />

the cost price method, or the tax<br />

book value (TBV) method. The<br />

TBV method is the original cost<br />

price (including or excluding<br />

GST depending on the rate) less<br />

its total accumulated depreciation<br />

at the start of the FBT<br />

period. A minimum value of<br />

$8,333 applies when using the<br />

TBV method.<br />

Once an employer has chosen<br />

which method to use for<br />

a particular vehicle, they must<br />

continue to use the same method<br />

for that vehicle for five years.<br />

Typically, the cost price method<br />

is used from acquisition because<br />

the TBV method front loads the<br />

FBT liability. After five years<br />

employers should then switch to<br />

the TBV method, which should<br />

give rise to a reduction in the<br />

annual amount of FBT payable.<br />

Cue our next common error:<br />

Where there is a switch from the<br />

cost method to the TBV method<br />

after five years, the minimum<br />

amount of $8,333 is not an automatic<br />

option. The $8,333 minimum<br />

is only applicable where<br />

a vehicle’s TBV is less than<br />

$8,333.<br />

As a general rule, FBT is<br />

calculated based on GST inclusive<br />

vehicle values. GST exclusive<br />

values can be used, but<br />

the fringe benefit calculation<br />

percentage needs to be adjusted<br />

accordingly. The quarterly<br />

percentage using the cost price<br />

method is adjusted from 5%<br />

to 5.75%, and the percentage<br />

using the TBV method adjusts<br />

from 9% to 10.35%. A common<br />

error is to use the GST exclusive<br />

vehicle values multiplied by the<br />

lower of each applicable rate.<br />

Another misunderstanding is to<br />

apply the 5% rate to all vehicles,<br />

even when the TBV method has<br />

been used.<br />

FBT can be frustrating<br />

because it takes considerable<br />

time to calculate, for what can<br />

seem like a small amount of tax.<br />

But it is worthwhile reviewing<br />

both the availability on which<br />

FBT is being calculated and the<br />

calculation itself. There may be<br />

savings to be had or errors to<br />

be identified, both of which can<br />

add up over a period of time.<br />

The comments in this article<br />

of a general nature and should<br />

not be relied on for specific<br />

cases. Taxpayers should seek<br />

specific advice.<br />

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WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 53<br />

Free support<br />

offered for<br />

start-ups and<br />

innovators<br />

This is the first in a series which will profile<br />

<strong>Waikato</strong> emerging business and starts ups.<br />

Each story will look at the challenges each<br />

business faced and the journey they took<br />

to get to market.<br />

<strong>Waikato</strong> entrepreneurs,<br />

inventors and business<br />

start-ups can get<br />

valuable free advice and mentoring<br />

support thanks to a team<br />

of local experts.<br />

<strong>Waikato</strong> Innovation Park’s<br />

<strong>Business</strong> Growth Services team<br />

meets with around 400 businesses<br />

every year helping them<br />

grow and supporting embryonic<br />

products and services to reach<br />

their market.<br />

Led by business growth<br />

manager Craig Purcell, the<br />

team of six includes business<br />

growth advisors Peter Davey<br />

and Novell Gopal, project and<br />

business growth advisor Merran<br />

Davis, communications and<br />

administration assistant Sneha<br />

Tiwary and <strong>Waikato</strong> mentor<br />

manager Tony Kane.<br />

“Every one of us would have<br />

20 years’ experience in a variety<br />

of businesses, so we know a lot<br />

of tricks of the trade that we can<br />

share,” said Craig.<br />

Their clients include both<br />

established businesses and start-<br />

ups. Some are people with good<br />

ideas but in need of guidance<br />

or research and development<br />

co-funding, while others may<br />

be small-to-medium businesses<br />

with high-growth aspirations or<br />

with innovative new products or<br />

services they want to commercialise<br />

or export.<br />

“We’ve got a privileged job,”<br />

said Craig. “We meet with people<br />

who have new ideas with<br />

real merit and commercial application,<br />

week in-week out. The<br />

challenge is taking their inventions<br />

and good ideas through<br />

to reality and commercial success.”<br />

The services are free to all<br />

greater <strong>Waikato</strong> businesses,<br />

not just those based at <strong>Waikato</strong><br />

Innovation Park. The <strong>Business</strong><br />

Growth Services team is funded<br />

by the Regional <strong>Business</strong><br />

Partner Network (RBPN) which<br />

is supported by New Zealand<br />

Trade & Enterprise (NZTE) and<br />

Callaghan Innovation.<br />

To date the team has engaged<br />

with more than 1000 businesses<br />

and have helped contribute<br />

more than $1.3 million to the<br />

regional economy through their<br />

support of new businesses and<br />

products.<br />

At least one-third of clients<br />

are outside of Hamilton, and<br />

team members travel at least<br />

once a month to Tokoroa,<br />

Thames, Paeroa and Tuakau to<br />

meet with people and talk to<br />

them about their businesses.<br />

A key part of their job is<br />

talking to people, listening to<br />

their ideas and assessing whether<br />

they are commercially viable.<br />

“Not every business idea is a<br />

good one,” said Craig. “That’s<br />

part of what we do – trying<br />

to get market validation – will<br />

someone want to buy it?”<br />

Bay man takes helm at<br />

Institute of Directors<br />

The Institute of Directors<br />

in New Zealand (IoD)<br />

has announced the<br />

appointment of Bay of Plenty’s<br />

Glenn Snelgrove to the role<br />

of interim chief executive,<br />

following the resignation of<br />

Simon Arcus.<br />

Mr Snelgrove is an experienced<br />

governance practitioner<br />

and serving member of the<br />

IoD and is currently a member<br />

of Council, chairman of the<br />

HR Committee and chairman<br />

of the Bay of Plenty Branch<br />

Committee. He also holds<br />

numerous governance positions<br />

including as chairman<br />

of the South <strong>Waikato</strong> District<br />

Council Risk and Audit<br />

Iod event at stadium<br />

The Institute of Directors <strong>Waikato</strong> branch held a<br />

function at FMG Stadium <strong>Waikato</strong> in <strong>November</strong> at<br />

which the founder and chief executive of Board<br />

Dynamics, Henri Eliot spoke about ‘Disruptive<br />

Technologies – balancing risk and opportunities’.<br />

The <strong>Business</strong> Growth Services team: From left, Craig Purcell, Merran Davis,<br />

Tony Kane, Peter Davey, Novell Gopal and Sneha Tiwary.<br />

Committee, Chairman of the<br />

Lake Tarawera Wastewater<br />

Steering Committee and as a<br />

member of the Lake Rotorua<br />

Rotoiti Sewage Steering<br />

Committee.<br />

IoD president Michael<br />

Stiassny welcomed Mr<br />

Snelgrove’s appointment.<br />

“As a long time contributor<br />

He said it was important that<br />

those with innovative business<br />

ideas or products to come and<br />

see them early on as it’s more<br />

likely that we can help them<br />

access co-funding or a Getting<br />

Started Grant. “If they come and<br />

see us later, sometimes there is<br />

not much we can do for them.”<br />

Their aim is to support businesses<br />

who have high-growth<br />

aspirations, are export-focused,<br />

technology-driven or have innovative<br />

products or services with<br />

real commercial merit.<br />

An initial ‘discovery’ meeting<br />

is then followed by an action<br />

plan that details opportunities as<br />

well as barriers to growth.<br />

Depending on the stage of<br />

the business or product, they<br />

Interim chief executive at<br />

The Institute of Directors<br />

New Zealand, Glenn<br />

Snelgrove.<br />

to the IoD and member of the<br />

Council, Mr Snelgrove brings<br />

Phil Taylor, Stuart Anderson and John Adams.<br />

can put people in touch with a<br />

business mentor, connect with<br />

resources or experts to expand<br />

their business or offer access to<br />

co-funding.<br />

“As a team we have great<br />

networks and contacts,” said<br />

Craig. “Between us there are<br />

very few questions we cannot<br />

answer.”<br />

He said <strong>Waikato</strong> mentor<br />

manager Tony Kane has great<br />

links through <strong>Business</strong> Mentors,<br />

which can be valuable for some<br />

start-ups. “Mentors are great<br />

because they can see the wood<br />

for the trees – they can be former<br />

CEOs and business owners<br />

who have gone through this and<br />

can offer valuable advice or put<br />

things in context.”<br />

a wealth of governance knowledge<br />

and valuable experience.<br />

His leadership will stand the<br />

Institute in good stead while<br />

we undertake a recruitment<br />

process,” Mr Stiassny said.<br />

Mr Arcus, who was the<br />

chief executive since July<br />

2015, but had acted in the<br />

role from <strong>November</strong> 2014,<br />

resigned due to personal reasons<br />

last week.<br />

Mr Arcus was known for his<br />

governance experience, advocacy<br />

and knowledge, having<br />

established IoD’s thought leadership<br />

hub, the Governance<br />

Leadership Centre.<br />

Ben Stevens and Henri Eliot. Robyn Hallam-Reid and Phil Caffyn. Andy Tremewan and Josh Roberts.<br />

Eligible businesses may<br />

qualify for Regional <strong>Business</strong><br />

Partner co-funding through the<br />

NZTE Capability Development<br />

Voucher Scheme, which can be<br />

used to subsidise training and<br />

capability development. The<br />

vouchers enable key staff in eligible<br />

businesses to upskill in key<br />

areas, including strategic planning,<br />

marketing, capital raising,<br />

business systems, finance, sustainability,<br />

managing resources,<br />

governance and exporting<br />

– allowing access to around 800<br />

high-level service providers.<br />

CRAIG PURCELL:<br />

KEY MISTAKES NEW<br />

BUSINESSES MAKE<br />

1. “Not testing the market is<br />

one of the single biggest<br />

mistakes new businesses<br />

make. They are so focused<br />

on inventing, that they don’t<br />

spend time finding out if<br />

there is a market for their<br />

product or service. We say<br />

to people, talk to people who<br />

aren’t your friends. Do some<br />

market research. It’s important<br />

to get an indication of<br />

how your product will sell<br />

when it is ready for the market.”<br />

2. “A solution looking for a<br />

problem. Someone might<br />

have a great solution but they<br />

haven’t thought about what<br />

problem it solves.”<br />

3. “Too small a market. For<br />

some, New Zealand is too<br />

small and they might want<br />

to consider marketing globally.<br />

To build a business with<br />

only 2000 units projected<br />

to sell is probably just too<br />

niche. You need to research<br />

your potential market and<br />

how that stacks up against<br />

costs. Is the market even big<br />

enough to justify spending,<br />

say $25,000, to build a prototype?”<br />

4. “Too many advisors can also<br />

be a problem. I’ve encountered<br />

people getting advice<br />

from five or six different<br />

channels, and it can get confusing.<br />

I’d recommend to<br />

people to focus on getting<br />

good advice from just one or<br />

two trusted advisors.”<br />

People interested in getting<br />

advice and support for their new<br />

business idea, product or service<br />

can contact 07 857 0538 or businessgrowth@wipltd.co.nz<br />

For more information see<br />

www.wipltd.co.nz/what-we-do/<br />

grow-your-business


54 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

Enterprising students celebrated at Awards<br />

Enterprising <strong>Waikato</strong> secondary school students will wing their<br />

way to Wellington in <strong>December</strong> after coming up trumps at the<br />

<strong>Waikato</strong>-King Country Lion Foundation Young Enterprise Scheme<br />

Annual Awards.<br />

Survive Out of School<br />

(SOS), of <strong>Waikato</strong><br />

Diocesan School for<br />

Girls, took home top honours<br />

as <strong>Waikato</strong>-King Country Lion<br />

Foundation Young Enterprise<br />

Scheme (YES) Wintec<br />

Company of the Year.<br />

The business, which<br />

developed a smartphone app<br />

for students leaving home<br />

and school, also took home<br />

<strong>Waikato</strong> <strong>Business</strong> <strong>News</strong> Sales<br />

and Marketing Award. Smart<br />

<strong>Waikato</strong> YES <strong>Waikato</strong>-King<br />

Country co-ordinator Levinia<br />

Paku said SOS worked consistently<br />

well throughout the<br />

year, building a good business<br />

around a useful product.<br />

“The app includes lots of<br />

life-hacks and essential information<br />

for young people leaving<br />

home, helping them to develop<br />

independent and healthy<br />

lifestyles. They performed<br />

well in YES assessments and<br />

have networked with the right<br />

people, with assistance from<br />

their excellent mentor Seamus<br />

McCrosby (Kiwi Innovation<br />

Network),” Levinia said.<br />

YES involves students setting<br />

up and running a real business,<br />

creating, promoting and<br />

selling a product or service,<br />

conducting market research,<br />

planning, budgeting, taking<br />

and managing risk and turning<br />

problems into challenges.<br />

A second <strong>Waikato</strong> Diocesan<br />

School young enterprise<br />

team, Tihi Hipi, was named<br />

Stafford Industries runner-up in<br />

the regional awards and their<br />

chief executive Chloe Saxton<br />

clinched the University of<br />

<strong>Waikato</strong> Award for Leadership.<br />

Tihi Hipi specialises in artisan<br />

sheep cheese products with<br />

unique flavours, including<br />

native kawakawa and manuka<br />

honey.<br />

Fraser High School’s<br />

Be Somebody, specialising<br />

in vegan and organic skincare<br />

products, and St Paul’s<br />

Collegiate’s Crankworks,<br />

who developed a post-hole<br />

borer, have won YES National<br />

Excellence Awards and will<br />

join SOS at the national awards<br />

on <strong>December</strong> 6. The national<br />

awards remain top secret until<br />

the event.<br />

“These awards are a reflection<br />

of the very talented young<br />

entrepreneurs we have here in<br />

<strong>Waikato</strong>.<br />

“These teams are not only<br />

thinking outside the square<br />

to develop unique products,<br />

they are working hard to fulfil<br />

the requirements of running<br />

a successful business,”<br />

Levinia said.<br />

Other <strong>Waikato</strong> King<br />

Country <strong>2016</strong> YES Awards<br />

winners are:<br />

Staples Rodway Financial<br />

Award – Kiwicrosse<br />

(St Peter’s School of<br />

Cambridge)<br />

Smart <strong>Waikato</strong> chief executive<br />

Mary Jensen said she<br />

is thrilled with the calibre of<br />

entries this year.<br />

“All students can be<br />

extremely proud of what they<br />

have achieved this year. Young<br />

enterprise in our region is alive<br />

and kicking,” Mary said.<br />

Wintec <strong>Waikato</strong>-King Country Lion Foundation Young Enterprise Scheme Company of the<br />

Year: S.O.S (<strong>Waikato</strong> Diocesan School for Girls) with National Excellence Awards winners<br />

Crankworks (St Paul’s Collegiate), Be Somebody (Fraser High School), Foster Construction’s<br />

Graham Boswell and YES chief executive Terry Shubkin.<br />

EMA Science and Technology<br />

Award: Dallas Kete– H2O-o-YES<br />

(Matamata College) with YES chief<br />

executive Terry Shubkin.<br />

<strong>Waikato</strong> and Cambridge chambers of commerce<br />

Teamwork Award: Mana Burgers (Hamilton Girls’High<br />

School) with Nathan Orr and Phil Mackay.<br />

Foster Construction Innovation Award: Crankworks (St Paul’s<br />

Collegiate) with Graham Boswell.<br />

University of <strong>Waikato</strong><br />

Leadership Award: Chloe<br />

Saxton (<strong>Waikato</strong> Diocesan<br />

School for Girls) with<br />

Cynthia McNabb.<br />

<strong>Waikato</strong> <strong>Business</strong> <strong>News</strong> Sales and Marketing<br />

Award: S.O.S (<strong>Waikato</strong> Diocesan School for Girls)<br />

with Alan Neben.<br />

Stafford Engineering Runner Up: Tihi Hipi (<strong>Waikato</strong> Diocesan<br />

School for Girls) with Kaleb James.<br />

Te Wananga o Aotearoa Sustainability Award:<br />

DECO (Putaruru College) with Angeline<br />

McCormack.<br />

Gallagher Group Commitment Award:<br />

Corallee Collins-Annan– Be Somebody<br />

(Fraser High School) with Keith Gallagher.<br />

Wintec <strong>Waikato</strong>-King Country Lion Foundation Young Enterprise Scheme Company of the<br />

Year: S.O.S (<strong>Waikato</strong> Diocesan School for Girls) with Klaus Reiter.<br />

Skycity Hamilton Community Trust Third place: JA-OK (Matamata College)<br />

with Roger FitzGerald.


EBBETT TOYOTA<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 55<br />

Ebbett Toyota<br />

comes to Morrinsville<br />

Ebbett Toyota has arrived in Morrinsville<br />

and nothing has been done by halves.<br />

The brand spanking new<br />

showroom and service<br />

department, attached to<br />

a large forecourt, is on a primo<br />

site at the entrance to town on<br />

the corner of Avenue Road and<br />

State Highway 26.<br />

Branch manager Scott<br />

Grenside, a Hamilton man with<br />

10 years’ experience in the<br />

automotive industry, is excited<br />

about the move by Toyota.<br />

“Getting the brand back<br />

into thriving Morrinsville is<br />

an excellent move on behalf<br />

of the Ebbett Group,” he said.<br />

“We have 11 staff handling<br />

a full five bay, high tech,<br />

service department; parts<br />

department and of course sales<br />

and administration.<br />

On the forecourt we<br />

carry a full stock of<br />

new and used vehicles<br />

including cars, vans,<br />

trucks, utes and SUVs<br />

OPEN DAY @ EBBETT TOYOTA<br />

SATURDAY 26TH NOVEMBER<br />

9.00AM – 5.00PM<br />

“We will even have proper<br />

Continued on page 56<br />

BOUNCY CASTLE FOR THE KIDS,<br />

ALL DAY SAUSAGE SIZZLE & REFRESHMENTS,<br />

TOYOTA NZ SHOW CARS,<br />

LIVE RADIO SHOW<br />

Branch Manager – Scott Grenside.<br />

GREAT DEALS ON NEW CARS<br />

& OVER 40 USED VEHICLES<br />

PLUS SPECIAL GUEST APPEARANCE FROM VALERIE<br />

ADAMS BETWEEN 12pm & 1pm<br />

FREE PROTECTION<br />

PACK WITH ANY<br />

NEW PASSENGER<br />

VEHICLE<br />

(Floor Mats,<br />

Headlight Protectors,<br />

Monsoon Shields)<br />

FREE TOW BAR<br />

WITH ANY NEW<br />

COMMERCIAL<br />

VEHICLE<br />

85 Avenue Road North Morrinsville | 07 889 7678<br />

www.ebbett.toyota.co.nz<br />

Scott Grenside 021 508 766 | Nick Thompson 027 205 6816<br />

AU-7489396AA


56 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

EBBETT TOYOTA<br />

Ebbett Toyota Yard from on S.H 26.<br />

Ebbett Toyota<br />

comes to Morrinsville<br />

Comins Plumbing and Gas is your one stop shop servicing the<br />

Cambridge/<strong>Waikato</strong> area. We have a team of experienced and qualified<br />

plumbers, heating specialists, gas fitters and drain layers ready to tackle<br />

any job big or small.<br />

Plumbing - Drainage - Gas fitting - Heating<br />

From page 55<br />

coffee-making facilities, when<br />

the machine turns up.<br />

“On the forecourt we carry<br />

a full stock of new and used<br />

vehicles including cars, vans,<br />

trucks, utes and SUVs,” said<br />

Scott.<br />

It has taken six months to<br />

finalise the build and according<br />

to Scott wild rumours went<br />

about in the beginning as to<br />

what was going to occupy the<br />

high-profile spot.<br />

Already the dealership is<br />

making strong headway with<br />

numerous new and used vehicles<br />

sold and great numbers<br />

through the after sales department.<br />

Scott has planned an open<br />

day at the site on <strong>November</strong><br />

26 for people to come and<br />

meet the staff and see what the<br />

dealership has to offer at 85<br />

Avenue Road North.<br />

“As well as our impressive<br />

line-up of vehicles, there will<br />

be Toyota show cars on display,<br />

a bouncy castle for the<br />

kids and a sausage sizzle with<br />

refreshments,” he said.<br />

Ebbett Toyota in<br />

Morrinsville is the home of<br />

the New Hilux. Over the years<br />

Hilux has become a byword<br />

for versatility and reliability<br />

the world over. Here in New<br />

Zealand this rugged truck is<br />

the perfect partner for our<br />

go-anywhere, do-anything<br />

ethos. We’ve enjoyed a relationship<br />

with the rugged and<br />

dependable Hilux since 1976<br />

and New Zealanders have<br />

Continued on page 57<br />

Proud to work with Construct Ltd on the Ebbett Toyota project<br />

Local agents for The Fireplace selling and<br />

installing Jetmaster Gasco fires<br />

Local agents for Central Heating New Zealand<br />

CONTACT US<br />

Office hours:<br />

Monday to Thursday 7.30 am till 5.00pm<br />

Friday 7.30 am till 4.00pm.<br />

Phone: 07 8237263<br />

Fax: 07 8237264<br />

administration email: Sharon - office@cominsplumbing.co.nz<br />

pricing/technical email: Joe - joe@cominsplumbing.co.nz<br />

80388<br />

constructltd.co.nz<br />

07 848 1101<br />

Proud to be the<br />

preferred <strong>Waikato</strong><br />

builder and would<br />

like to congratulate<br />

Morrinsville Toyota<br />

on the opening of<br />

their new show room<br />

30454


EBBETT TOYOTA<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 57<br />

From page 56<br />

made it their favourite truck<br />

for an incredible three decades.<br />

Hilux delivers you the power<br />

to get things done and the fuel<br />

efficiency to go further. And<br />

with 12 4WD models in the<br />

range, there’s a rugged and<br />

reliable Hilux 4WD for every<br />

driver and every task.<br />

Our expanded 2WD lineup<br />

also delivers more choice<br />

than ever, with both traditional<br />

2WD utes perfect for the<br />

trades, and new SR, SR5 and<br />

SR5 Limited PreRunner model<br />

options which boast the same<br />

superior ride height as our<br />

proven 4WD range. Whatever<br />

your busy urban requirements<br />

might be, one of our nine 2WD<br />

Hilux models will suit your<br />

lifestyle.<br />

Whether it’s at work or<br />

play, this is New Zealand’s<br />

truck.<br />

Contact details are: Phone<br />

– 07 889 7678. Mobile 021<br />

508 766<br />

Staff: Nick Thompson (Sales) Daniel Carr (Parts Department) Scott Grenside (Branch Manager) Tracey Pearce<br />

(Administration) Matt Walton (Aftersales Manager) Brian Caulfied (Service Department).<br />

We pride ourselves on our efficent<br />

and professional workmanship in<br />

standing pre-cast concrete panels.<br />

Proudly in the support of<br />

Ebbett Toyota<br />

CUTTING EDGE CIVIL CONTRACTORS WHO SPECIALISE IN:<br />

40207<br />

s Commercial and Industrial Development<br />

s Subdivisions, Lifestyle Blocks and Retirement Villages<br />

s Bulk Earthworks s Drainage s Roading s Retaining Walls<br />

SCHICK IS PROUD TO BE ASSOCIATED<br />

WITH EBBETT TOYOTA - MORRINSVILLE<br />

Schick Civil<br />

Construction<br />

PROUD TO BE ASSOCIATED WITH EBBETT<br />

TOYOTA AND CONSTRUCT LTD.<br />

CONGRATULATIONS ON YOUR BUILD<br />

Supreme Award Winners<br />

CCNZ - <strong>Waikato</strong><br />

Construction Awards<br />

2015 and <strong>2016</strong><br />

80046<br />

30406<br />

Ph: 07 849 3111 • Fax: 07 849 4545<br />

18 Manchester Place, Te Rapa • PO Box 20463, Hamilton 3241


58 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

Publisher<br />

Alan Neben<br />

Ph: (07) 838 1333<br />

Mob: 021 733 536<br />

Email: alan@wbn.co.nz<br />

Sales director<br />

Deidre Morris<br />

Ph: (07) 838 1333<br />

Mob: 027 228 8442<br />

Email: deidre@wbn.co.nz<br />

Editor<br />

Geoff Taylor<br />

Ph: (07) 838 1333<br />

Mob: 022 694 1595<br />

Email: geoff@wbn.co.nz<br />

Production Manager<br />

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<strong>Waikato</strong> <strong>Business</strong> Publications Ltd<br />

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New Holden Trailblazer:<br />

Specification up, price down<br />

Details of the new Holden Trailblazer<br />

have been released, with fans of the large<br />

seven-seat Sport Utility Vehicle (SUV)<br />

receiving two pieces of fantastic news.<br />

Not only has specification<br />

been increased significantly,<br />

but the price of<br />

the new model has been reduced.<br />

“This is a win-win situation<br />

for our customers, one which has<br />

resulted in increased specification<br />

but a decrease in price,” said<br />

the managing director of Holden<br />

New Zealand, Kristian Aquilina.<br />

“This will help position the<br />

new Trailblazer as not only the<br />

newest large SUV in the market,<br />

but also one of the most attainable.”<br />

The price of the new Holden<br />

Trailblazer LTZ is $62,990<br />

(+ORC), which represents a<br />

$4000 reduction compared with<br />

the outgoing model.<br />

However, when extra specification<br />

is considered, the overall<br />

value equation increases to a net<br />

gain for enthusiasts of more than<br />

$7000.<br />

Trailblazer debuts with<br />

a sophisticated new look,<br />

advanced vehicle and connectivity<br />

technology, the use of premium<br />

materials and a fresh design<br />

throughout.<br />

“Trailblazer will be sure to<br />

challenge the 4x4 SUV market,<br />

thanks to its significant engineering,<br />

feature and design upgrades,<br />

combined with competitive pricing,”<br />

said Mr Aquilina.<br />

Awarded a five star ANCAP<br />

safety rating, Trailblazer offers<br />

an array of active and passive<br />

safety features including additional<br />

driver’s knee airbag,<br />

Hill Start Assist, Trailer Sway<br />

Control and Hill Descent<br />

Control.<br />

The addition of Side Blind<br />

Zone Alert and Rear Cross<br />

Traffic Alert to the LTZ model<br />

contribute considerably to the<br />

overall safety story.<br />

The exterior of the vehicle<br />

has received a revised bonnet<br />

and now features headlamps<br />

with LED daylight running<br />

lights, a new front fascia and<br />

upper grille, but the biggest<br />

changes are on the inside.<br />

The interior has been afforded<br />

a full rejuvenation and is<br />

now more car-like in appearance<br />

and features a new MyLink system,<br />

while an 8-inch screen with<br />

integrated sat-nav completes the<br />

look of the LTZ.<br />

Developed in collaboration<br />

between Holden and GM Brazil<br />

and alongside the acclaimed<br />

2017 Holden Colorado,<br />

Trailblazer blends 4x4 capability<br />

with refined and confident<br />

on-road performance.<br />

Holden Australia’s Lead<br />

Dynamics Engineer, Rob<br />

Trubiani, said customers’ lifestyles<br />

were central to the engineering<br />

objectives for the new<br />

Trailblazer.<br />

“Trailblazer is such a versatile<br />

SUV, used for anything<br />

from weekday grocery runs to<br />

weekend 4x4 driving adventures<br />

so we had to ensure it performed<br />

in a variety of situations and terrains,”<br />

Mr Trubiani said.<br />

The extensive engineering<br />

improvements include a revised<br />

steering calibration, co-developed<br />

between Holden and<br />

Brazilian engineers providing a<br />

more precise steering feel thanks<br />

to a faster steering rack ratio and<br />

less turns lock-to-lock.<br />

Other key developments in<br />

Trailblazer’s chassis include a<br />

revised set of engine, transmission<br />

and body mounts to provide<br />

a more refined and composed<br />

ride which will improve drive<br />

quality, particularly while towing.<br />

Driver confidence is furthered<br />

with the variable steering<br />

efforts in Trailblazer’s Electric<br />

Power Steering system, allowing<br />

it to handle more nimbly and<br />

drive like a car.<br />

When all changes are considered,<br />

the launch of the new<br />

model sees the introduction<br />

of a clear naming distinction<br />

between the Colorado truck and<br />

Trailblazer SUV siblings.<br />

“The new model is a significant<br />

enhancement compared<br />

with the predecessor, so the<br />

opportunity was taken to initiate<br />

a name change to differentiate<br />

the two bodystyles,” said Mr<br />

Aquilina.<br />

“The Trailblazer shares similar<br />

improvements to ride and<br />

handling as its Colorado stablemate<br />

but we wanted to emphasise<br />

the significant enhancements<br />

it’s undergone, so a standalone<br />

name was appropriate.”<br />

The Trailblazer LTZ features<br />

a 2.8-litre Duramax diesel<br />

engine, delivering 147kW of<br />

power combined with 500Nm of<br />

torque in the automatic model.<br />

It features a 6-speed automatic<br />

transmission with Shift-on-the-<br />

Fly 4WD and is capable of towing<br />

a braked weight of 3,000kg.<br />

The Trailblazer proved itself<br />

a competent offroader when it<br />

was used as a support vehicle<br />

on the recent Colorado launch<br />

in the Lees Valley, which included<br />

a river crossing and off-road<br />

component.<br />

“The new Trailblazer has all<br />

the bases covered and delivers<br />

an unbeaten combination of outstanding<br />

features and attributes,”<br />

said Mr Aquilina.<br />

“We anticipate it will have<br />

huge appeal for families who<br />

desire the ability to get out and<br />

about to enjoy an outdoors orientated<br />

Kiwi lifestyle.”<br />

70129


WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong><br />

59<br />

NEW MID-SIZE<br />

MALIBU CD PETROL<br />

from rsp<br />

$<br />

33,990<br />

CRUZE EQUIPE<br />

1.8L SEDAN AUTO<br />

from rsp<br />

$<br />

25,990<br />

Not new...But nearly!<br />

+on roads<br />

+on roads<br />

New shipment arriving soon<br />

COLORADO 4X2<br />

CREWCAB AUTO<br />

from rsp<br />

$<br />

39,990<br />

+on roads<br />

Only four months old Ebbett Bulk Buy Breakthrough! Fantastic pricing on the RS Barina 1.4 turbo charged engine,<br />

6 speed manual or 6 speed auto $21,990, 17’’ Alloys, sports body kit, 7’’ colour touch screen, nearly new!<br />

THESE DEALS ARE AS GOOD AS THEY GET<br />

EBBETT HOLDEN<br />

Offer available while stocks last. Offers end April 30th 2014. Not available wit<br />

other offers. Private customers only.<br />

D6171M<br />

5965158AA<br />

204-208 Anglesea St, Hamilton, T 0800 07 838280 0949 888<br />

www.ebbett.co.nz<br />

www.ebbett.co.nz


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