NUHonours 2016 Nottingham Post supplement
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nottinghamhospitals<br />
Sponsors <strong>2016</strong><br />
NEP-E01-S3 1
WEDNESDAY NOVEMBER 30, <strong>2016</strong><br />
2 nottinghampost.com<br />
NEP-E01-S3 2<br />
Thank you<br />
for being<br />
there<br />
when we<br />
need you<br />
NHS staff have a very special<br />
place in the hearts of most<br />
families. And this is nowhere<br />
more so than in and around<br />
<strong>Nottingham</strong>.<br />
There are more than 14,000<br />
nurses, doctors and other<br />
healthcare staff working for<br />
<strong>Nottingham</strong> University Hospitals<br />
NHS Trust –and they are among<br />
the most caring and<br />
compassionate individuals you<br />
could ever hope to<br />
meet.<br />
This is why the<br />
<strong>Post</strong> is proud to<br />
support a set of<br />
annual awards<br />
that gives these<br />
true professionals<br />
a richly deserved<br />
pat on the back.<br />
As regular<br />
readers of the <strong>Post</strong><br />
will know, the last<br />
Mike Sassi<br />
12 months have been particularly<br />
challenging for our local hospitals.<br />
But this shouldn’t colour the fact<br />
that the staff who keep our<br />
hospitals running, 24 hours a day,<br />
365 days a year, have –as always<br />
–performed brilliantly.<br />
And they continue to perform<br />
brilliantly. Their skill and hard<br />
work is worthy of the highest<br />
praise. We are indeed lucky to<br />
have such a dedicated band of<br />
healthcare professionals always<br />
on-call to look after us.<br />
These awards showcase the<br />
care and compassion that they<br />
show, every day, in our hospitals<br />
and in the community.<br />
It’s difficult to read the stories<br />
of the award nominees that are<br />
laid out in the pages of this<br />
publication, without feeling an<br />
overwhelming sense of gratitude.<br />
In recent years, I’ve been<br />
privileged to help judge the<br />
annual <strong>Nottingham</strong> Nurse and<br />
Midwife of the Year contest –so I<br />
know the great respect and<br />
affection that patients have for<br />
NUH staff.<br />
Their attitude is impeccable.<br />
Their desire to make a difference<br />
is unrelenting. Patients and their<br />
families are hugely grateful.<br />
So on behalf of those patients<br />
and families –and of everyone<br />
who uses our local NHS services<br />
–the <strong>Post</strong> wants to say thank<br />
you to NUH staff.<br />
Thank you for your care. Thank<br />
you for your professionalism.<br />
Thank you for being there when<br />
we need you.<br />
MIKE SASSI,<br />
<strong>Nottingham</strong> <strong>Post</strong> Editor<br />
Celebrating incredible<br />
work of ‘team NUH’<br />
IF YOU live in or around<br />
<strong>Nottingham</strong>, it’s likely that<br />
your life will have been<br />
touched at some point by our<br />
city’s hospitals.<br />
Queen’s Medical Centre, City<br />
Hospital and Ropewalk House offer<br />
a wide range of health services –<br />
and <strong>Nottingham</strong> University<br />
Hospitals NHS Trust (NUH), the<br />
organisation that runs them,<br />
employs more than 14,000 staff.<br />
Rarely does a day pass when<br />
NUH doesn’t feature in the news,<br />
and rightly so given its significant<br />
responsibilities and right to be held<br />
to account.<br />
Amid this media attention and<br />
scrutiny, what can sometimes be<br />
forgotten is the incredible work<br />
being done every day by the staff<br />
who make up ‘team NUH’.<br />
From the midwives who deliver<br />
thousands of babies every year, to<br />
the doctors, nurses and surgeons<br />
who save and change lives every<br />
day, to those who provide vital<br />
services, often behind the scenes, to<br />
Guests take a selfie during the awards night.<br />
keep our hospitals running 365 days<br />
a year, the annual <strong>NUHonours</strong><br />
awards are all about celebrating<br />
these heroes who go above and<br />
beyond, in the eyes of their patients<br />
and colleagues.<br />
This year marks 10 years of NUH<br />
and <strong>NUHonours</strong>, with funding for<br />
the awards again provided by the<br />
<strong>Nottingham</strong> Hospitals Charity.<br />
This special <strong>Nottingham</strong> <strong>Post</strong><br />
<strong>supplement</strong> gives you an<br />
opportunity to read the stories<br />
behind each of the individuals<br />
and teams who were shortlisted<br />
across 14 categories for this year’s<br />
awards.<br />
From Team of the Year to Behind<br />
the Scenes, many of the awards<br />
categories speak for themselves.<br />
There are also categories for the five<br />
divisions that run NUH’s clinical<br />
services:<br />
■ Medicine<br />
■ Surgery<br />
■ Family Health<br />
■ Cancer and Associated Services<br />
■ Clinical Support<br />
650 NOMINATIONS RECEIVED<br />
THE <strong>NUHonours</strong> nomination<br />
process opened early in <strong>2016</strong>,<br />
with patients, their families and<br />
staff invited to put forward<br />
individuals and teams who they<br />
judge to have delivered<br />
exceptional care and gone<br />
above and beyond what could<br />
reasonably be expected in their<br />
roles at NUH.<br />
More than 650 nominations<br />
were received. Panels made up<br />
of patient and staff<br />
representatives had the tough<br />
job of judging each of the 14<br />
categories –with the<br />
shortlisted nominees invited to<br />
attend a special awards night at<br />
the East Midlands Conference<br />
Centre in <strong>Nottingham</strong> to find<br />
out the winners last Friday. You<br />
can see some pictures from the<br />
night here and in the centre<br />
pages of this <strong>supplement</strong>.<br />
Of course, the glad rags have<br />
now been put away and the<br />
staff who attended the awards<br />
are very much back focusing on<br />
what they do best –providing<br />
the best possible care to NUH’s<br />
patients.<br />
We hope you enjoy reading<br />
about the individuals and teams<br />
who have been shortlisted for<br />
this year’s awards.<br />
If you’re inspired by these<br />
stories and know a member of<br />
staff or team who deserve to be<br />
recognised, nominations will<br />
open soon for our 2017 awards.<br />
Keep your eye on the<br />
<strong>Nottingham</strong> <strong>Post</strong> and NUH<br />
website and social media<br />
accounts –where information<br />
on how to make a nomination<br />
will soon be available.<br />
Anne Rooke (second left) and Alec McEwan (far right) are<br />
congratulated by the couple who nominated them, Rachel<br />
and Martin Smithurst, after winning the award for<br />
Outstanding Contribution to Patient Care.<br />
■ Read their moving story on page 4.<br />
Dean<br />
Fathers,<br />
Chair of<br />
Notts<br />
Healthcare<br />
NHS<br />
Foundation<br />
Trust, and<br />
Lilian<br />
Greenwood,<br />
MP for<br />
<strong>Nottingham</strong><br />
South, at<br />
the awards<br />
night.
WEDNESDAY NOVEMBER 30, <strong>2016</strong><br />
nottinghampost.com<br />
3<br />
Why it’s 10<br />
out of 10<br />
for this<br />
highlight<br />
of the year<br />
Burns Unit staff celebrate with NUH chief executive<br />
Peter Homa after winning Team of the Year at the<br />
<strong>NUHonours</strong> awards night, held at the East Midlands<br />
Conference Centre. PICTURES: NICK TULLY, NEAL HUGHES AND JOSEPH RAYNOR.<br />
Left: The scene as the<br />
Tram Volunteers were<br />
announced as winners<br />
of the Volunteer of<br />
the Year award.<br />
Right: Barbara<br />
Cathcart, Chief<br />
Executive of<br />
<strong>Nottingham</strong> Hospitals<br />
Charity, addresses<br />
guests.<br />
NUHONOURS awards represent<br />
all that is great about NUH and<br />
celebrate our staff who make up<br />
the formidable ‘team NUH’.<br />
Yes, we have our challenges,<br />
which tend to dominate the<br />
headlines. Yet, we also have<br />
many success stories and<br />
exceptional staff to celebrate for<br />
the remarkable jobs they do, very<br />
often in the most pressured and<br />
challenging circumstances.<br />
The <strong>NUHonours</strong><br />
awards have never<br />
been so important.<br />
They are one of<br />
the highlights of<br />
the year for me<br />
personally and<br />
always a reminder<br />
of what a privilege<br />
it is to work<br />
alongside so many<br />
talented and Peter Homa<br />
dedicated<br />
colleagues who work so hard<br />
throughout the year, always<br />
striving to ‘raise the bar’ when it<br />
comes to doing the best possible<br />
job for patients, their loved ones<br />
and their families.<br />
This year is particularly<br />
special. We celebrate 10 years of<br />
NUH and, importantly, 10 years<br />
of support for <strong>NUHonours</strong> from<br />
our fabulous <strong>Nottingham</strong><br />
Hospitals Charity. Without the<br />
charity, this event would not be<br />
possible and for this, we could not<br />
be more grateful.<br />
It was a pleasure to personally<br />
choose the winner of the<br />
Outstanding Contribution to<br />
Patient Care category, a special<br />
award in recognition of <strong>2016</strong><br />
marking the 10th anniversary of<br />
NUH. There were so many<br />
contenders for this award, which<br />
made my job all the more<br />
difficult.<br />
Very many congratulations to<br />
everyone who was nominated,<br />
those who were shortlisted and,<br />
of course, the winners of this<br />
year’s awards. It is these<br />
colleagues who make NUH the<br />
great organisation it is. Thank<br />
you also to those who took the<br />
time to nominate staff to give<br />
colleagues the recognition and<br />
appreciation they truly deserve.<br />
Enjoy reading this <strong>supplement</strong><br />
and meeting just a few of our<br />
greatly valued members of ‘team<br />
NUH’ who made this year’s<br />
shortlist, and, of course, our<br />
class of <strong>2016</strong> winners.<br />
PETER HOMA,<br />
<strong>Nottingham</strong> University Hospitals<br />
NHS Trust Chief Executive<br />
NEP-E01-S3 2
WEDNESDAY NOVEMBER 30, <strong>2016</strong><br />
4 nottinghampost.com<br />
OUTSTANDING CONTRIBUTION TO PATIENT CARE<br />
‘They helped us<br />
through trauma of<br />
losing two babies’<br />
SPONSORED BY LEAGUE OF FRIENDS OF QMC<br />
NEP-E01-S3 4<br />
WHILE most of the<br />
categories in<br />
<strong>NUHonours</strong> are<br />
well established,<br />
this year it was decided to<br />
mark 10 years since NUH was<br />
founded by introducing a<br />
brand-new category for one<br />
year and one year only.<br />
The Outstanding<br />
Contribution to Patient Care<br />
■ Mr Alec McEwan<br />
CONSULTANT OBSTETRICIAN<br />
■ Anne Rooke<br />
SONOGRAPHER<br />
award aims to celebrate an<br />
exceptional contribution to<br />
patient care over the last<br />
decade. The winner was<br />
chosen by the NUH Chief<br />
Executive Peter Homa –and<br />
he decided the accolade<br />
should be shared by<br />
Consultant Mr Alec McEwan<br />
and Sonographer Anne Rooke,<br />
in recognition of their<br />
incredible compassion<br />
towards women experiencing<br />
problems with their<br />
pregnancies.<br />
It was one such woman,<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
Rachel Smithurst, who<br />
nominated Alec and Anne for<br />
helping her and her husband<br />
Martin through a traumatic<br />
two-year period in which they<br />
sadly lost two babies.<br />
Rachel said: “I was referred<br />
to the Fetal Care Unit at City<br />
Hospital in 2010, after our 20-<br />
week pregnancy scan<br />
highlighted a concern. We<br />
went to meet Alec and Anne,<br />
and our baby was diagnosed<br />
with a terminal condition.<br />
“It was a very stressful,<br />
traumatic and emotional time<br />
for us, but Alec and Anne<br />
discussed our options fully<br />
with us and gave us time to<br />
think them through. We were<br />
never rushed or ignored, and<br />
they always found time to<br />
answer our questions.<br />
“We chose to continue with<br />
our pregnancy and let nature<br />
take its course. Alec and Anne<br />
continually supported our<br />
choices. Despite the upset, I<br />
felt prepared when the time<br />
came for the birth, and we<br />
were able to focus on<br />
capturing as many memories<br />
as possible.”<br />
Rachel and Martin’s baby<br />
arrived at 33 weeks –but<br />
sadly didn’t survive the birth.<br />
And heartbreakingly, they<br />
went through the same agony<br />
again the following year –<br />
with Rachel falling pregnant<br />
again, but the pregnancy once<br />
again ending in tragedy.<br />
“I cannot put into words<br />
how devastating it is to lose a<br />
child,” said Rachel. “You give<br />
birth to a beautiful baby, and<br />
you feel so much love for<br />
them. So to have to take them<br />
to a chapel of rest and say<br />
goodbye is absolutely<br />
paralysing.”<br />
But throughout both<br />
pregnancies Alec and Anne<br />
were always there to offer<br />
support –not only to Rachel<br />
but also to Martin.<br />
Rachel said: “They talked to<br />
him about how he might feel,<br />
highlighting to him that he<br />
too would feel the trauma,<br />
worry and grief. Their care<br />
was second to one.”<br />
What’s more, despite the<br />
risk of further problems, Alec<br />
Amazing ... Anne Rooke and Alec McEwan.<br />
and Anne gave Rachel and<br />
Martin the hope and<br />
confidence to try for another<br />
baby –and in 2012, Rachel<br />
became pregnant again.<br />
“I could not have done this<br />
without the knowledge that<br />
we could turn to the Fetal<br />
Care Unit for help, support<br />
and care throughout the<br />
pregnancy,” said Rachel.<br />
“We were supported<br />
‘‘<br />
Alec and Anne are<br />
amazing people<br />
who deserve to be<br />
acknowledged for<br />
the outstanding<br />
support and care<br />
they provide.<br />
through various tests, before<br />
results confirmed that our<br />
unborn child was developing<br />
normally –and beautiful<br />
Charlie was born in October<br />
2012.<br />
“I would like to thank Alec<br />
and Anne for all the support,<br />
understanding, empathy and<br />
advice they gave my family<br />
and me. We will always be<br />
grateful to them –they are<br />
amazing people who deserve<br />
to be acknowledged for the<br />
outstanding support and care<br />
they provide.”<br />
Alec and Anne were both<br />
hugely honoured to be<br />
nominated for the<br />
Outstanding Contribution to<br />
Patient Care award.<br />
Alec said: “In my job I have<br />
the privilege of helping<br />
couples through some of the<br />
most difficult choices and<br />
experiences they will ever<br />
face. Pregnancy loss is a<br />
common outcome in my<br />
subspecialty, but what<br />
matters most to me is that I<br />
help to minimise the<br />
emotional pain experienced<br />
by my patients.”<br />
Anne has now moved on<br />
from Fetal Care and works in<br />
the NUH Radiography team.<br />
She said: “I immediately felt<br />
emotionally touched to think<br />
that, despite the traumatic<br />
and distressing events that<br />
this couple and their family<br />
endured, they found the time<br />
to write such kind words<br />
about the care they received<br />
from Mr McEwan and myself.<br />
“The high standard of care<br />
the <strong>Nottingham</strong> Fetal Care<br />
Units and both City Hospital<br />
and QMC provide to families<br />
is only possible because of a<br />
wider dedicated team of<br />
health care professionals.”
WEDNESDAY NOVEMBER 30, <strong>2016</strong><br />
nottinghampost.com<br />
5<br />
MEDICINE DIVISION<br />
All smiles despite an increased workload ... The HCOP Secretarial Team.<br />
Making sure services<br />
run smoothly is vital job<br />
ALTHOUGH it’s the healthcare<br />
professionals who actually deliver the<br />
frontline care, there are also nonclinical<br />
staff who perform vital roles in<br />
ensuring that services run smoothly at<br />
<strong>Nottingham</strong>’s hospitals.<br />
And that’s very much the case in<br />
NUH’s Healthcare of Older People<br />
(HCOP) department –with the<br />
department’s Secretarial Team having<br />
been nominated for <strong>NUHonours</strong> in<br />
recognition of the vital contribution<br />
they make.<br />
“The team looks after one of the<br />
largest and busiest departments at<br />
NUH,” said Dr Aamer Ali, NUH’s Head<br />
of Service for HCOP.<br />
“Every day the team deals with<br />
multiple phone calls, rota<br />
management, junior doctors,<br />
■ SHORTLISTED:<br />
Healthcare of Elderly People<br />
Secretarial Team<br />
outpatient clinics, and –above all –<br />
keeping consultants abreast with the<br />
management plans of their patients.<br />
“The team’s workload has increased<br />
progressively over the years with a<br />
number of new responsibilities added.<br />
Staff shortages, an admin review and<br />
the changing consultant workforce<br />
have also meant extra challenges for<br />
the team –but they have coped<br />
admirably.<br />
“Every day I watch them cope with<br />
anxious patient relatives and stressed<br />
out medical staff. Together they have<br />
kept things going.”<br />
Caring Shereen<br />
‘an absolute angel’<br />
FOR Shereen Proctor,<br />
being nominated and<br />
shortlisted for<br />
<strong>NUHonours</strong> makes a<br />
double success for <strong>2016</strong> –as<br />
earlier in the year she also<br />
won the Adult Nurse of the<br />
Year award at the Trust’s<br />
annual Nurse and Midwife<br />
awards.<br />
This broad recognition is<br />
clearly deserved, though –<br />
indeed, she received no fewer<br />
than seven nominations for<br />
<strong>NUHonours</strong> this year.<br />
As part of the Respiratory<br />
Medicine service at City<br />
Hospital, Shereen is<br />
responsible for providing care<br />
to patients who are sadly at<br />
the end of their lives.<br />
And several of her<br />
<strong>NUHonours</strong> nominations<br />
were actually submitted by<br />
relatives of such patients.<br />
Role model ... Lisa Wells.<br />
■ Shereen Proctor<br />
SUPPORTIVE CARE SPECIALIST NURSE<br />
One of them, Paige<br />
Stainton, of Melton<br />
Mowbray, said: “Shereen<br />
looked after my grandma<br />
while she was undergoing<br />
treatment for ovarian cancer<br />
all the way up until her death<br />
this January.<br />
“She was always there to<br />
offer help and support to my<br />
family, and despite her<br />
discomfort my grandma<br />
underwent her entire<br />
treatment with a smile on her<br />
face because of Shereen.<br />
“Shereen always made sure<br />
my grandma was treated with<br />
the utmost respect and<br />
comfort possible, and my<br />
family were so grateful she<br />
was around.<br />
“She is an absolute angel, a<br />
wonderful nurse and a true<br />
friend to my family.<br />
“I believe Shereen always<br />
goes above and beyond what<br />
‘‘<br />
My grandma<br />
underwent her<br />
entire treatment<br />
with a smile on her<br />
face because of<br />
Shereen.<br />
is expected of her because she<br />
genuinely cares.<br />
“She regularly contacts my<br />
family even now to make sure<br />
■ SHORTLISTED:<br />
Lisa Wells<br />
DEPUTY WARD SISTER<br />
we are receiving the right<br />
support, and the proof was in<br />
the pudding when she got<br />
voted Nurse of the Year. My<br />
grandma would have loved to<br />
have seen Shereen succeed –I<br />
believe she would have been<br />
very proud.”<br />
Shereen, who has worked at<br />
NUH for 10 years, says she<br />
was speechless when she<br />
found out she had been<br />
shortlisted for <strong>NUHonours</strong> –<br />
and that she’s driven every<br />
day by a genuine love for her<br />
job.<br />
She said: “I love coming<br />
home knowing that I have<br />
made a difference to<br />
someone’s life.<br />
“Ensuring patients at the<br />
end of their lives, as well as<br />
their loved ones, get the best<br />
possible care and support is<br />
what drives me every day.”<br />
‘A true friend’ ... Shereen Proctor.<br />
Going out of her way to make patients feel special<br />
LISA WELLS is a “wonderful” Deputy<br />
Ward Sister on F19 at QMC, which is a<br />
ward where care is provided for older<br />
people.<br />
Described as a selfless person who<br />
goes above and beyond for her<br />
patients, she actually received two<br />
nominations for this year’s<br />
<strong>NUHonours</strong>.<br />
“Lisa is a wonderful nurse,” said the<br />
person who submitted one of the<br />
nominations, who asked to remain<br />
anonymous.<br />
“She will often take time to bring<br />
social items to the ward, such as<br />
requested breakfast items for those<br />
patients with particular tastes, just so<br />
they will eat or drink something they<br />
like.<br />
“On Mother’s Day, Lisa made paper<br />
carnations so our ladies could enjoy<br />
flowers, especially those who didn’t<br />
have visitors; and for Remembrance<br />
Day she spent time knitting and<br />
crafting a large display of poppies and<br />
Memorial Day material for our<br />
patients to enjoy.<br />
“Lisa makes the patients and their<br />
families feel special, and is the one<br />
person who gets mentioned most in<br />
thank-you cards, gifts and phone calls<br />
received by the ward. She deserves<br />
this nomination so we can show her<br />
how much she means to us, our team<br />
and, most importantly, our patients.<br />
“Lisa is also a wonderful role model<br />
for our team. She always leads by<br />
example and works tirelessly to<br />
maintain our ward standards.”<br />
NEP-E01-S3 4
WEDNESDAY NOVEMBER 30, <strong>2016</strong><br />
6 nottinghampost.com<br />
CANCER & ASSOCIATED SPECIALTIES DIVISION<br />
Ethnic clinic’s<br />
breakthrough bid<br />
NOTTINGHAM is an<br />
increasingly<br />
diverse community<br />
–and in the<br />
medical world, it’s a wellknown<br />
fact that people from<br />
black and minority ethnic<br />
(BME) communities are at<br />
much greater risk of being<br />
diagnosed with prostate<br />
cancer.<br />
Yet in 2015, only a tiny<br />
percentage of the 506 NUH<br />
patients diagnosed with<br />
prostate cancer were from<br />
BME communities. This<br />
fuelled long-held concerns<br />
that people from these<br />
■ Urology Specialist<br />
Team leading the Black<br />
and Ethnic Minority<br />
Community Urology<br />
Clinic<br />
communities do not engage<br />
with health services as much<br />
as they could –and led to a<br />
team of NUH specialists<br />
setting up a clinic at the Afro-<br />
Caribbean National Artistic<br />
Centre in St Ann’s.<br />
The work to launch a<br />
cancer clinic in the heart of<br />
<strong>Nottingham</strong>’s BME<br />
community was carried out<br />
by NUH in partnership with<br />
<strong>Nottingham</strong> City Clinical<br />
Commissioning Group and<br />
the charity BME Cancer<br />
Communities. It’s still early<br />
days for the project but there<br />
are already signs that it’s<br />
proving successful in<br />
engaging a group who have<br />
traditionally been hard to<br />
reach.<br />
“To date, the nurses have<br />
seen over 90 individuals<br />
through five community<br />
clinics,” said Maria Duffin-<br />
Mills, Matron for NUH’s<br />
Cancer and Associated<br />
Specialties Division.<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
‘‘<br />
The service is still<br />
in its infancy, but<br />
uptake so far has<br />
been very<br />
encouraging.<br />
“These clinics have been<br />
held fortnightly, with one<br />
nurse and one healthcare<br />
assistant –and in a bid to<br />
ensure that no one gets<br />
discouraged from attending<br />
them, the clinic numbers have<br />
not been capped.<br />
“On one occasion, this<br />
meant that one nurse<br />
specialist worked tirelessly to<br />
see 27 patients.<br />
“The service is still in its<br />
infancy, but uptake so far<br />
Members of the Urology team (left to right) Kerry Malone,<br />
Bria McAllister, Marva Patterson and Ben Sherwood.<br />
has been very encouraging.”<br />
Maria credits three NUH<br />
staff members in particular<br />
for the success of the project –<br />
Clinical Nurse Specialist<br />
Marva Patterson, Nurse<br />
Practitioner Bria McAllister<br />
and Health Care Assistant<br />
Jodie Howarth.<br />
“It cannot be underestimated<br />
that this type of work really<br />
does require the right<br />
individuals in post,” said Maria.<br />
“The BME community is very<br />
tight-knit as a general rule, and<br />
if our clinic was not managed<br />
sensitively and conducively,<br />
that message would be relayed<br />
very quickly across the entire<br />
community.”<br />
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NEP-E01-S3 6<br />
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Understanding ... Sister Debra Sheppard (fourth right) with Chemotherapy Day Case Staff.<br />
Leading the way with e-tech<br />
NUH is very much at the forefront of<br />
innovation when it comes to using technology<br />
to enhance the experiences of patients –with<br />
the Trust’s chemotherapy service a shining<br />
example of this.<br />
The staff who run the service have recently<br />
started using a new system called an electronic<br />
Holistic Needs Assessment (eHNA) –which<br />
enables them to capture what patients are<br />
concerned about as they prepare for their first<br />
course of chemotherapy. And according to<br />
Diane Ryan, NUH’s Lead Chemotherapy<br />
Nurse, the initiative is already making a huge<br />
difference.<br />
She said: “The impact of this change has<br />
been impressive. For the first time we truly<br />
understand what chemotherapy patients are<br />
most concerned about –information that isn’t<br />
captured anywhere else.<br />
“Starting chemotherapy is a daunting<br />
prospect for most patients, but often they have<br />
additional worries and concerns that, for them,<br />
■ SHORTLISTED:<br />
Chemotherapy Day Case Staff<br />
can outweigh issues they may have with the<br />
actual treatment. But through using the eHNA<br />
technology, information on the unit is now<br />
tailored to what the patients need –rather<br />
than what we assumed they wanted.”<br />
NUH is the first trust in the country to be<br />
using eHNA technology as part of a<br />
chemotherapy service –and Diane says that<br />
she and her colleagues find it a valuable tool in<br />
ensures patients’ worries and concerns are<br />
addressed promptly.<br />
She said: “As it becomes embedded in<br />
practice patients are now being signposted<br />
first time to the other services they may need.<br />
“This has included everything from financial<br />
advice to counselling and support in helping<br />
patients come to terms with their cancer and<br />
the need for chemo.”
WEDNESDAY NOVEMBER 30, <strong>2016</strong><br />
nottinghampost.com<br />
7<br />
Can-do team help ease the pain<br />
BASED at City Hospital, the<br />
Specialist Receiving Unit (SRU) is<br />
an emergency admissions unit that<br />
accepts patients from a range of<br />
specialties –and it was a patient<br />
who spent some time on the SRU<br />
while undergoing treatment for<br />
cancer who felt the unit deserved<br />
an <strong>NUHonours</strong> nomination.<br />
Kathryn Houghton, of Newark,<br />
was admitted to the SRU in May<br />
while undergoing chemotherapy.<br />
She said: “I was admitted<br />
overnight and received excellent<br />
care from start to finish. I was<br />
particularly impressed by the<br />
■ SHORTLISTED:<br />
Specialist Receiving Unit<br />
professionalism and the<br />
compassion shown by all staff –not<br />
just to myself but to other patients<br />
and their relatives.<br />
“There are too many staff to<br />
compliment individually, but both<br />
my nurse Rachel Dalton and Dr<br />
Amanda Shantikatara deserve<br />
particular praise.<br />
“When I was admitted I was<br />
distressed and in pain, but all the<br />
staff provided reassurance that they<br />
would be able to address all my<br />
concerns and issues –and at every<br />
stage, all the options and plans<br />
were clearly explained to me.<br />
“I felt I could trust them to know<br />
how to solve the medical problems<br />
and that they also understood how<br />
I felt emotionally.”<br />
All high praise –but thoroughly<br />
deserved for a team who take an<br />
enormous amount of pride in what<br />
they do. Robin Binks, NUH Matron<br />
for Clinical Haemotology said: “The<br />
SRU team have a can-do approach<br />
and strive to deliver excellence in<br />
everything they do.”<br />
Professionalism and compassion ... SRU team members.<br />
SPONSORED BY INHEALTH<br />
CLINICAL SUPPORT DIVISION<br />
Mr Efficiency!<br />
WHILE everyone<br />
knows that NUH<br />
employs lots of<br />
doctors and nurses,<br />
there are other staff who work in<br />
roles that may come as a surprise<br />
to people.<br />
And one of those is Simon<br />
Cruickshank –whose role as a<br />
Business Analyst and Systems<br />
Manager is all about using data to<br />
try to find ways to improve the<br />
Trust’s services.<br />
Simon’s work is so valued by<br />
colleagues in clinical disciplines<br />
that he received three<br />
nominations for this year’s<br />
<strong>NUHonours</strong> –with each one<br />
praising his efforts in developing<br />
a system that’s increased<br />
efficiency of operating theatres at<br />
both City Hospital and QMC.<br />
■ Simon Cruickshank<br />
BUSINESS ANALYST AND SYSTEMS MANAGER<br />
“One of Simon’s big projects in<br />
the last 12 months was building<br />
an in-house theatre scheduling<br />
tool,” says one of the three<br />
people who nominated him, who<br />
asked to remain anonymous.<br />
“This came about after Simon<br />
observed a from a private<br />
company and thought that he<br />
could save money and offer<br />
improved functionality for the<br />
Trust by building a system<br />
himself in-house.<br />
“This system has now been<br />
rolled out across all the surgical<br />
specialties and has been showing<br />
an improvement in metrics,<br />
including in session utilisation<br />
Wendy meets the challenge<br />
SINCE joining NUH four years ago,<br />
Wendy Monaghan-Smith has become<br />
regarded as a key member of the team<br />
who run the Colorectal theatres at the<br />
Queen’s Medical Centre.<br />
She was nominated for <strong>NUHonours</strong> by<br />
her colleague Kerry Walker, Deputy Team<br />
Leader on the theatres. “Wendy has<br />
worked extremely hard to study to gain<br />
the band 4 position she now holds. She<br />
was inspired to do this so she can deliver<br />
higher quality and more in-depth care to<br />
her patients, and this is something she<br />
demonstrates on a daily basis by working<br />
above and beyond her expected duties.<br />
“The nature of working in theatres<br />
means a lot of unpredicted late finishes,<br />
which Wendy will work through without<br />
complaining. She always puts herself<br />
forward to scrub for the long, complex<br />
and difficult cases which are very<br />
challenging for even higher-graded staff;<br />
and she is very vocal and forward if she is<br />
■ SHORTLISTED:<br />
Wendy Monaghan-Smith<br />
ASSISTANT THEATRE PRACTITIONER<br />
not happy about patient care and will do<br />
everything she can to rectify whatever the<br />
situation is.”<br />
Wendy has also developed a reputation<br />
for taking new starters under her wing.<br />
Kerry said: “She is a real people person<br />
who can deliver this guidance at an<br />
appropriate level for staff and students.”<br />
Wendy herself was slightly bashful<br />
when she found out that she’d been put<br />
forward for <strong>NUHonours</strong>. “I was a bit<br />
embarrassed, as I’m not one for<br />
attention,” she said.<br />
“I really enjoy helping people in my job.<br />
We deal with a lot of cancer patients, so I<br />
gain a lot of satisfaction from knowing that<br />
I’ve helped them get rid of their cancer or<br />
get more time with their families.”<br />
percentages –meaning that the<br />
Trust has a higher throughput of<br />
patients in theatre without<br />
needing to increase the number<br />
of sessions. Simon has worked<br />
‘‘<br />
Thanks to Simon, the<br />
Trust has a higher<br />
throughput of patients<br />
in theatre.<br />
really hard to make the system as<br />
useful as possible for the<br />
specialties, tailoring the way<br />
calculations are performed or<br />
Wendy<br />
Monaghan-<br />
Smith (above)<br />
and Michelle<br />
Emsley.<br />
predictions are made to how each<br />
specialty works.<br />
“The tool has improved staff<br />
experience, particularly for the<br />
theatre teams –as they can be<br />
more aware of the likelihood of<br />
list overrun and plan accordingly.<br />
Previously, some teams were<br />
frequently having to stay much<br />
later than their planned shifts<br />
when the list ran over.”<br />
Simon, who has worked at<br />
NUH for 13 years, says he was<br />
incredibly flattered to be<br />
nominated for <strong>NUHonours</strong>. He<br />
said: “It was a big surprise and an<br />
even bigger surprise to be<br />
shortlisted. It means a lot to me.<br />
“Data jobs can be unrewarding,<br />
but I find it very rewarding here at<br />
NUH knowing that the things I do<br />
have an impact on patient care.”<br />
In-house project ... Simon Cruickshank.<br />
On the move with Michelle<br />
WORKING on D8 ward with patients with<br />
spinal injuries, Michelle Emsley describes<br />
her job as “the best job in the world” –<br />
and has developed a reputation for being<br />
someone who is always looking for new<br />
ways to improve patient care.<br />
Michelle has worked at NUH for 15<br />
years –and during her time on D8, she<br />
has successfully implemented a number<br />
of her own ideas through the Trust’s staff<br />
‘Just Do It’ scheme.<br />
“A lot of Michelle’s patients are coming<br />
to terms with altered mobility following<br />
life-changing injuries,” said the person<br />
who nominated Michelle for <strong>NUHonours</strong>,<br />
who asked to remain anonymous. “The<br />
physical and emotional stress of this is<br />
phenomenal, and for patients to have<br />
someone like Michelle by their side is<br />
invaluable.<br />
“Michelle puts the patient first and puts<br />
in a lot of time researching equipment<br />
and ideas, applying for funding and<br />
■ SHORTLISTED: Michelle Emsley<br />
SPINAL INPATIENT PHYSIOTHERAPIST AND CLINICAL<br />
TEAM LEADER<br />
securing equipment to help her patients.<br />
“For example, she has been successful<br />
in acquiring new self-propelling<br />
wheelchairs, which mean patients can<br />
move themselves around on and off the<br />
ward, rather than having to wait for staff<br />
to take them. For patients who are<br />
spending months in hospital to<br />
rehabilitate and get used to loss of<br />
mobility it means the world.”<br />
For Michelle, her proactive approach in<br />
making life better for her patients is<br />
driven by one thing –her genuine love for<br />
her job.<br />
She said: “I’m passionate about being a<br />
physio, and you always want the best for<br />
your patients. It’s all about trying to give<br />
them independence.”<br />
NEP-E01-S3 6
WEDNESDAY NOVEMBER 30, <strong>2016</strong><br />
8 nottinghampost.com<br />
TEAM OF THE YEAR<br />
Nothing too<br />
much trouble<br />
for caring unit<br />
THE Burns Unit at City<br />
Hospital provides care<br />
for patients admitted<br />
with a wide range of<br />
injuries, from small burns to<br />
life-threatening trauma –and<br />
the team who run the unit have<br />
developed a reputation for<br />
always going above and beyond.<br />
“The team show an<br />
exemplary level of care towards<br />
their patients,” said the person<br />
who nominated them for<br />
■ Burns Unit Team<br />
<strong>NUHonours</strong>, who has asked to<br />
remain anonymous.<br />
“They recently had an elderly<br />
lady on the unit –and her<br />
husband was visiting daily. The<br />
ward staff were worried that the<br />
elderly gentleman was not<br />
eating enough so they made<br />
sure they fed him every day.<br />
“Not only that, but on the last<br />
evening that he came to visit<br />
before his wife was discharged<br />
home, the staff set up a<br />
candlelight supper with LED<br />
candles and a meal for both of<br />
them.<br />
“This is just one of many<br />
examples of how nothing is too<br />
much trouble for the staff on<br />
the Burns Unit. As they have a<br />
large number of homeless<br />
patients on the ward, they<br />
bought a washing machine and<br />
tumble dryer so all patients<br />
have clean clothes when they<br />
are discharged.<br />
“They always make patients,<br />
carers and visitors feel<br />
welcome.”<br />
The level to which the Burns<br />
Unit team are appreciated can<br />
be measured by the sheer<br />
number of ‘thank you’ cards<br />
from patients on display on the<br />
unit.<br />
“Our team always shows<br />
compassion, empathy and<br />
commitment towards the<br />
patients,” said Sarah Hales,<br />
Discharge Co-ordinator on the<br />
unit. “We are a very close team<br />
who strive to achieve the best<br />
care and service that we can<br />
provide.<br />
“We also have fund-raising<br />
events, such as cake sales and<br />
tombolas. The Burns Unit team<br />
are one of the best teams I have<br />
ever worked with.”<br />
Making a<br />
meal of it<br />
... Burns<br />
Unit staff<br />
even laid<br />
on a<br />
farewell<br />
supper for<br />
one elderly<br />
patient and<br />
her<br />
husband.<br />
‘‘<br />
They always<br />
make<br />
patients,<br />
carers and<br />
visitors feel<br />
welcome.<br />
NEP-E01-S3 8<br />
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The Paediatric<br />
Critical Care<br />
team and<br />
(inset) the<br />
McQueens.<br />
Thanks for saving our son<br />
THE summer of <strong>2016</strong> saw a<br />
time of great happiness for<br />
Martin and Lindsey McQueen,<br />
with the birth of their baby<br />
boy Alex.<br />
However, the McQueens’<br />
joy at their new arrival was<br />
short-lived –as just two weeks<br />
after he was born, Alex was<br />
rushed into hospital after<br />
falling seriously ill with<br />
suspected meningitis.<br />
Fortunately, though, for<br />
Alex, he was placed in the<br />
very capable hands of NUH’s<br />
Paediatric Critical Care Team,<br />
based at QMC, led by Dr<br />
Charlotte Goedvolk.<br />
Mr McQueen said: “Dr<br />
Goedvolk was clear that she<br />
was terribly worried for Alex,<br />
and we were told to prepare<br />
ourselves for the worst.<br />
“Notwithstanding this, Dr<br />
Goedvolk and her team swung<br />
into action and, despite the<br />
fact that she was nearing the<br />
end of a punishingly long<br />
shift, she and the other staff<br />
on the unit battled relentlessly<br />
■ SHORTLISTED:<br />
Paediatric Critical Care<br />
Team<br />
to save our son’s life.<br />
“At 1am, we were advised to<br />
get some sleep and let the<br />
cocktail of medication take its<br />
effect.<br />
“Unfortunately, at 3am, we<br />
were asked to come back to<br />
the unit, as the ‘last throw of<br />
the dice’ medication had just<br />
been administered.<br />
“Remarkably, Alex made it<br />
through the night –all thanks<br />
to Dr Goedvolk and her<br />
amazing team.<br />
“Charlotte took immediate<br />
control of the situation, and<br />
constantly vocalised her<br />
thoughts and<br />
recommendations. The team<br />
responded magnificently,<br />
each member taking on<br />
individual responsibility for<br />
each area of Alex’s treatment.<br />
“We have no doubt that,<br />
were it not for the relentless<br />
and dogged determination of<br />
the team, Alex would not have<br />
survived the night. Alex is far<br />
from out of the woods, but he<br />
now has a fighting chance of a<br />
fulfilling life, which he would<br />
not have had but for Dr<br />
Goedvolk and her magnificent<br />
team.”<br />
It was the McQueens who<br />
nominated the Paediatric<br />
Critical Care team for the<br />
<strong>NUHonours</strong> Team of the Year<br />
award –and Dr Goedvolk is<br />
pleased with the recognition<br />
for her and her colleagues.<br />
She said: “Paediatric Critical<br />
Care is a very high pressure<br />
and stressful environment<br />
and we rely on teamwork to<br />
get good outcomes for our<br />
patients and their families.<br />
I’m touched by the comments<br />
from the McQueen family and<br />
feel honoured that they<br />
nominated our team.<br />
“I am extremely pleased to<br />
hear that Alex is doing well, at<br />
home with his family, as that is<br />
what we as a team strive for.”
WEDNESDAY NOVEMBER 30, <strong>2016</strong><br />
nottinghampost.com<br />
9<br />
Top teamwork benefits patients<br />
THE Adult Intensive Care Unit at<br />
QMC is a place where treatment is<br />
provided for patients with serious<br />
illnesses, as well as those recovering<br />
from major surgery.<br />
For many patients, the complex<br />
nature of their conditions means<br />
that they might stay on the unit for<br />
several weeks or more –which is<br />
when they get to know the Long-<br />
Term Ward Round Team.<br />
The team consists of a consultant,<br />
a senior nurse, a speech and<br />
language therapist, an occupational<br />
therapist, a physio, a pharmacist<br />
and a dietitian –and on their<br />
weekly ward round, they aim to<br />
identify any issues that patients<br />
have that require more than<br />
■ SHORTLISTED:<br />
Adult Intensive Care Unit<br />
Long-Term Ward Round Team<br />
standard Critical Care interventions.<br />
“The team have received<br />
excellent feedback,,” said<br />
Samantha Littlefair, the team’s<br />
Speech and Language Therapist.<br />
“In 2015 the team worked with a<br />
young lady with Guillain-Barre<br />
syndrome, who was paralysed. She<br />
had a lot of pain issues, and the<br />
team found innovative ways to<br />
relieve her pain. They also arranged<br />
visits from pets –and even tried to<br />
arrange a birthing pool, as she was<br />
desperate to have a soak in the bath.<br />
“The team regularly arrange trips<br />
out for patients, and this really<br />
benefits their mood during a long<br />
stay. They also make changes to<br />
patients’ everyday care –such as<br />
moving a patient’s bed so they have<br />
a better view, or modifying the time<br />
of their tube feeding, so they can<br />
mobilise more during the day.<br />
“The team capture the essence of<br />
the Trust vision of working together<br />
to be the best for patients.”<br />
The team received two<br />
nominations for <strong>NUHonours</strong>. One<br />
of the nominators asked to remain<br />
anonymous but said: “The team<br />
should be proud of the work they<br />
are doing –it is multi-disciplinary<br />
team-working at its best.”<br />
SPONSORED BY MEDSTROM HEALTHCARE<br />
Best practice ... The AICU team and (inset) Dr Dan Harvey.<br />
SURGERY DIVISION<br />
Truly inspiring<br />
DR Naseer Haboubi has<br />
worked at NUH for 13<br />
years –and he plays a<br />
hugely important role<br />
in helping rehabilitate patients<br />
who have been admitted with<br />
very serious and often lifethreatening<br />
injuries.<br />
“The more I work with Dr<br />
Haboubi the more inspired by<br />
him I am, as are the rest of the<br />
team,” said colleague Rohan<br />
Revell, Major Trauma Case<br />
Manager, who nominated Dr<br />
Haboubi for <strong>NUHonours</strong>.<br />
“Dr Haboubi sees patients who<br />
have been involved in major<br />
trauma. Often their relatives<br />
spend time in Critical Care<br />
wondering if they will be told the<br />
worst has happened. But when<br />
Health and<br />
happiness!<br />
■ SHORTLISTED:<br />
Barclay Thoracic Ward<br />
THE team who run the Barclay<br />
Thoracic Ward were nominated<br />
for <strong>NUHonours</strong> by someone who<br />
credits them with saving his life.<br />
Based at City Hospital, the ward<br />
provides care for patients with<br />
chest conditions. And one person<br />
who has experienced that first<br />
hand is the Reverend Arthur<br />
Shivas, who submitted one of two<br />
nominations that were received.<br />
Arthur, who actually works at<br />
NUH himself as one of the Trust’s<br />
chaplains, said: “The team on<br />
Barclay Ward are amazing<br />
■ Dr Naseer Haboubi<br />
NEURO REHABILITATION CONSULTANT<br />
Dr Haboubi meets them, he<br />
somehow anticipates the<br />
questions they want to ask but<br />
are too afraid of asking.<br />
“Dr Haboubi invites relatives<br />
to be part of the team looking<br />
after their loved one. He makes<br />
them become involved he helps<br />
them any way he can.<br />
“Recently, a relative rang up to<br />
tell us that her father had been<br />
readmitted to a local hospital,<br />
and so couldn’t attend Dr<br />
Haboubi’s outpatient clinic. Dr<br />
Haboubi just asked for the<br />
relative’s phone number. He<br />
rang her, explained some<br />
–although I am slightly biased as<br />
they saved my life.<br />
“Because of their care and<br />
attention to detail I am now back<br />
at work. They also looked after my<br />
wife and ensured she was<br />
surrounded by the same love that<br />
they showed to me and the other<br />
patients.<br />
“They are probably the happiest<br />
team in the hospital because they<br />
truly are a team. From consultant<br />
to cleaner, every member of staff<br />
is dedicated to providing<br />
exceptional patient care.”<br />
questions she had, gave<br />
information and advice, and<br />
then gave her his contact details<br />
and encouraged her to ring at<br />
any time. This is something he<br />
commonly does.<br />
‘‘<br />
The more I work with<br />
Dr Haboubi the more<br />
inspired by him I am.<br />
“Dr Haboubi always has a<br />
cheery smile for the Major<br />
Trauma Unit and will go and see<br />
The Barclay Thoracic Team were<br />
also nominated for <strong>NUHonours</strong> by<br />
their own Matron, Jo Manogue.<br />
She said: “Team work is<br />
outstanding on this ward –nurses,<br />
doctors and admin and clerical<br />
staff work together to ensure the<br />
care and experience for all the<br />
patients is of the highest standard<br />
possible.<br />
“Strong leadership is very clear,<br />
as is a very positive outlook.<br />
Visitors are greeted with a smile<br />
and a friendly face –nothing is too<br />
much trouble.”<br />
patients anywhere in the hospital<br />
as soon as you let him know<br />
about them. I have never told Dr<br />
Haboubi about a patient I have<br />
concerns about without him<br />
saying ‘Let’s go and see them<br />
now.’<br />
“Our main wish in Major<br />
Trauma is that we can clone him<br />
before he retires.”<br />
Dr Haboubi said he felt<br />
“humble and privileged” to be<br />
nominated for the award.<br />
“Appreciation from patients,<br />
their families and colleagues is<br />
the best reward for me and all<br />
people who work in the public<br />
sector.<br />
“The smiles in their face and<br />
their compliments and thanks is<br />
what keep me enjoying my job.”<br />
“If only we could clone him” ... Dr Haboubi.<br />
Online for success<br />
HELPING set up a new website for<br />
cancer patients earned Rebecca<br />
McNaught a nomination for<br />
<strong>NUHonours</strong>.<br />
The website launched this month<br />
after two years of hard work led by<br />
Rebecca, mostly in her own time.<br />
The Deputy Sister on the Head and<br />
Neck unit at QMC, was inspired to get<br />
the project off the ground after seeing<br />
in her day-to-day work some of the<br />
challenges that cancer patients face in<br />
accessing information.<br />
“Having cancer can be so isolating for<br />
head and neck patients,” says Rebecca.<br />
“They often lose their voicebox or have to<br />
talk through prosthetic gadgets, which<br />
can make communicating by phone<br />
difficult –so having access to information<br />
online will make a real difference.”<br />
The website –available at<br />
www.nottshncs.nhs.uk –contains a<br />
■ SHORTLISTED:<br />
Rebecca<br />
McNaught<br />
DEPUTY SISTER<br />
wealth of information, including patient<br />
stories, surgical information and advice<br />
on how to look after tubes and stomas.<br />
“We had a lot of involvement from<br />
patients in getting the site set up,” said<br />
Rebecca. “The site also has recipe ideas<br />
–as commonly, head and neck cancer<br />
patients go home with an altered diet.”<br />
<strong>Nottingham</strong> Hospitals Charity has<br />
met the cost of setting up the website.<br />
One of Rebecca’s co-workers who<br />
nominated her said: “Her passion and<br />
drive to improve the patient experience<br />
is evident in the hard work she’s done<br />
to launch a website virtually singlehandedly.”<br />
NEP-E01-S3 8
WEDNESDAY NOVEMBER 30, <strong>2016</strong><br />
10 nottinghampost.com<br />
The best<br />
Members of<br />
the Young<br />
People 4<br />
Change<br />
group who<br />
won the<br />
Patient<br />
Champion<br />
of the Year<br />
award.<br />
Anne Rooke (second left) and Alec McEwan (far right), who won the Outstanding<br />
Contribution to Patient Care award, pictured with the couple who nominated them,<br />
Martin and Rachel Smithurst.<br />
Winners all ... <strong>NUHonours</strong> category winners get together for a group photograph at the awards night,<br />
Winners of<br />
the<br />
Research<br />
Impact<br />
award –the<br />
NIHR<br />
Hearing<br />
BRU and<br />
<strong>Nottingham</strong><br />
Audiology<br />
Services<br />
Team.<br />
Christine King (left), Richard Phillips and Janet Simpson, joint winners<br />
NEP-E01-S3 10<br />
Specialist<br />
Nurse<br />
Stephanie<br />
Grayling<br />
who won<br />
the Better<br />
Futures<br />
award for<br />
helping to<br />
train the<br />
clinical<br />
staff of<br />
tomorrow.<br />
Medical PA<br />
Sarah<br />
Aldred who<br />
won the<br />
Family<br />
Health<br />
category<br />
as someone<br />
always<br />
prepared to<br />
go the<br />
extra mile.<br />
Neuro<br />
Rehabilitation<br />
Consultant<br />
Dr Naseer<br />
Haboubi,<br />
whose<br />
inspirational<br />
work won<br />
him the<br />
Surgery<br />
Division<br />
award.<br />
Behind the Scenes category winn<br />
NUH Chair Louise Scull and Chief
WEDNESDAY NOVEMBER 30, <strong>2016</strong><br />
nottinghampost.com 11<br />
of NUH<br />
The Urology<br />
Specialist<br />
Team who<br />
won the<br />
Cancer and<br />
Associated<br />
Specialties<br />
category<br />
for their<br />
work in<br />
setting up a<br />
prostate<br />
cancer<br />
clinic for<br />
the black<br />
and ethnic<br />
minority<br />
community.<br />
ight, held at the East Midlands Conference Centre. PICTURES: NEAL HUGHES AND NICK TULLY. Team of the Year winners the Burns Unit.<br />
nners of the Estates and Facilities Division award.<br />
The Tram<br />
Volunteers<br />
who won<br />
the<br />
Volunteer<br />
of the Year<br />
category.<br />
winner Terrence Green with<br />
hief Executive Peter Homa.<br />
Charity Champion Mandy Dann with <strong>Nottingham</strong><br />
Hospitals Charity chairman William Colacicchi.<br />
Business<br />
Analyst and<br />
Systems<br />
Manager<br />
Simon<br />
Cruickshank<br />
won the<br />
Clinical<br />
Support<br />
award for<br />
his use of<br />
data to find<br />
ways to<br />
improve<br />
NUH’s<br />
services, .<br />
Supportive<br />
Care<br />
Specialist<br />
Nurse<br />
Shereen<br />
Proctor<br />
–described<br />
as “an<br />
absolute<br />
angel”<br />
–won the<br />
Medicine<br />
Division<br />
category.<br />
NEP-E01-S3 10
WEDNESDAY NOVEMBER 30, <strong>2016</strong><br />
12 nottinghampost.com<br />
RESEARCH IMPACT OF THE YEAR<br />
Hear, hear!<br />
WHILE most of you will<br />
be well aware that NUH<br />
runs QMC and City<br />
Hospital, you might not<br />
know that the Trust also offers a<br />
range of services at Ropewalk House<br />
in <strong>Nottingham</strong> city centre.<br />
These services include a range of<br />
support and treatment for people of<br />
all ages with hearing problems. And<br />
over the last few years, a number of<br />
NUH staff involved in delivering this<br />
care have been involved in an<br />
innovative research project called<br />
HEAR IT –which is all about trying<br />
to make life easier for those who use<br />
hearing aids.<br />
Vicenta Rose, Unit Operations<br />
Director for <strong>Nottingham</strong>’s Hearing<br />
Biomedical Research Unit, said:<br />
“Hearing aids have the potential to<br />
transform the lives of those with<br />
permanent hearing loss. Yet out of<br />
the two million people who have<br />
■ NIHR Hearing BRU and<br />
<strong>Nottingham</strong> Audiology<br />
Services for C2Hear<br />
multimedia online information<br />
one, around 20 per cent –400,000<br />
people –do not wear their device.<br />
“Hearing aid non-usage can result<br />
in continued difficulties in<br />
communication in everyday<br />
situations, which can lead to social<br />
isolation and withdrawal, and<br />
reduced overall quality of life.”<br />
As part of the HEAR IT project, a<br />
series of 10 videos has been created<br />
called C2Hear –aimed at first-time<br />
users –and the impact of these has<br />
been significant.<br />
The videos have been viewed<br />
online more than 10,000 times –and<br />
the HEAR IT team have been<br />
contacted by other services all over<br />
the world requesting translations<br />
The team get in the party mood to celebrate their success.<br />
into various other languages.<br />
“Hearing aid users who got the<br />
videos at the same time as their<br />
hearing aids had significant benefits<br />
compared to those who only got<br />
hearing aids,” said Vicenta.<br />
“These benefits included better<br />
knowledge of hearing aid-related<br />
issues, better hearing aid handling<br />
skills, and improved confidence and<br />
reassurance in using hearing aids<br />
and communicating.”<br />
‘‘<br />
Out of the two million<br />
people who have a<br />
hearing aid, around<br />
400,000 do not wear<br />
their device.<br />
<br />
<br />
Putting research to the test ...The<br />
DREEAM Team nurses and doctors.<br />
Going like<br />
a DREEAM<br />
■ SHORTLISTED: DREEAM Team<br />
NEP-E01-S3 12<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
AS names go, it’s fair to say<br />
that Department of Research<br />
and Education in Emergency<br />
and Acute Medicine is a bit of<br />
a mouthful –so it’s no surprise<br />
that it is generally referred to<br />
by the rather snappier<br />
acronym of DREEAM.<br />
The work of DREEAM is all<br />
about finding ways to<br />
improve the way services are<br />
delivered in the NUH’s<br />
Emergency Department. And<br />
the team who run the<br />
department are developing a<br />
growing reputation across the<br />
Trust –indeed, they received<br />
no fewer than four<br />
nominations for <strong>NUHonours</strong><br />
this year.<br />
“The DREEAM Team work<br />
really hard in recruiting<br />
patients to research trials in<br />
the Emergency Department<br />
and Critical Care,” said one of<br />
the nominators, who asked to<br />
remain anonymous.<br />
“Often, the trials they run<br />
involve complex logistics and<br />
liaison with other teams and<br />
departments. However, their<br />
trials are successful and often<br />
<strong>Nottingham</strong> is one of the top<br />
recruiting sites in multi-site<br />
studies.<br />
“The team look after a<br />
varied portfolio that includes<br />
both observational and<br />
interventional studies,<br />
commercial drug trials and<br />
smaller questionnaire studies.<br />
They work successfully with a<br />
variety of colleagues,<br />
including consultants, ward<br />
nurses and students. The<br />
team are very friendly and<br />
knowledgeable.”<br />
Another nomination for the<br />
DREEAM Team came from Dr<br />
James Thomas, a Teaching<br />
Fellow with the NUH<br />
Emergency Department.<br />
“The team are all<br />
approachable and friendly,”<br />
he said: “They have worked<br />
individually and as a team to<br />
make our patients aware the<br />
role research has in clinical<br />
medicine; a role which is only<br />
going to grow.”
WEDNESDAY NOVEMBER 30, <strong>2016</strong><br />
nottinghampost.com 13<br />
Research that improves patients’ lives<br />
FOR the uninitiated, haematology is<br />
the study of the blood –and the<br />
work done by the NUH Clinical<br />
Haematology Research Team is<br />
ultimately all about improving<br />
prognosis for patients with disorders<br />
of the blood and bone marrow.<br />
The team were nominated for<br />
<strong>NUHonours</strong> by someone who has<br />
worked closely with them –Dr<br />
Christopher Fox, a Consultant<br />
Haematologist at NUH.<br />
Dr Fox said: “Through dedicated<br />
and high-quality team-working and<br />
‘going the extra mile’, this team<br />
consistently and significantly<br />
contribute to improved patient<br />
■ SHORTLISTED:<br />
Clinical Haematology<br />
Research Team<br />
outcomes. There have been a<br />
number of notable examples of this<br />
over the past few years.<br />
“These have been instances where<br />
the team have worked with<br />
leukaemia and myeloma patients for<br />
whom no further treatment options<br />
were available –and have enabled<br />
them to access novel drugs and<br />
novel combinations of drugs through<br />
early-phase clinical trials, ultimately<br />
resulting in prolongation of survival<br />
and improved quality of life.<br />
“Many such trials involve the<br />
research team working out of hours<br />
to enable safe and effective delivery<br />
of treatment.”<br />
Research teams operating in<br />
hospitals have to meet performance<br />
targets just like any other department<br />
–and the Clinical Haematology<br />
Research team is regularly among the<br />
highest scorers in both NUH and the<br />
entire East Midlands region.<br />
“The performance of this team is<br />
now recognised nationally across a<br />
range of different blood cancers,<br />
with NUH consistently being among<br />
the highest recruiters to both<br />
academic and commercial studies in<br />
leukaemia, lymphoma and<br />
myeloma,” said Dr Fox.<br />
“Notably, the team’s performance<br />
was recently commended by an<br />
SPONSORED BY NOTTINGHAM TRENT UNIVERSITY<br />
Going the<br />
extra mile ...<br />
The Clinical<br />
Haematology<br />
Research<br />
Team.<br />
independent review conducted by<br />
the blood cancer research charity<br />
Bloodwise, which led to the award of<br />
a further three-year grant to support<br />
personnel within the team.”<br />
FAMILY HEALTH DIVISION<br />
Meet the go-to girl<br />
‘‘<br />
Sarah is<br />
always<br />
ready to<br />
help and<br />
will always<br />
go that<br />
extra mile<br />
to make<br />
sure we’re<br />
organised.<br />
A turn for<br />
the better<br />
WHEN details were<br />
released of who<br />
had been<br />
shortlisted for<br />
each of the categories in<br />
<strong>NUHonours</strong>, Sarah Aldred<br />
thought she was seeing things.<br />
“On the morning when the<br />
email was sent out to staff, I<br />
remember saying to one of my<br />
colleagues ‘I wonder who’s<br />
been shortlisted for Family<br />
Health?’ And then I saw my<br />
name.<br />
“I was overwhelmed –Ifelt<br />
like I was having an out-ofbody<br />
experience!”<br />
Modest though Sarah may<br />
■ SHORTLISTED:<br />
Debbie Raffle and Loxley Ward<br />
IN ANY large workplace, it’s<br />
inevitable that you’ll sometimes get<br />
areas that are not performing as well<br />
as they could be –and not so long<br />
ago, that was unfortunately the case<br />
with Loxley Ward at City Hospital.<br />
The gynaecology ward was<br />
running over budget and suffering<br />
from a range of challenges around<br />
staffing –not least a lack of stability<br />
due to numerous changes in<br />
leadership.<br />
However, Debbie Raffle took on<br />
the role of Ward Sister in May 2015<br />
and under her leadership the ward<br />
team have made huge strides.<br />
“She is an excellent role model<br />
and has made a big impact on the<br />
ward,” said Benita Brear, NUH<br />
Matron for Gynaecology Services.<br />
“Debbie has worked hard to build<br />
relationships with the team, and has<br />
■ Sarah Aldred<br />
MEDICAL PA<br />
be, there are a lot of colleagues<br />
in NUH’s Family Health<br />
Division who would vouch for<br />
how deserving she is of<br />
recognition for the brilliant job<br />
that she does in her role as a<br />
Medical PA.<br />
In fact, she received not one<br />
but two nominations for<br />
<strong>NUHonours</strong> this year –one of<br />
them from Dr Stephanie Smith,<br />
the NUH Emergency Paediatric<br />
Consultant.<br />
“Sarah is always ready to<br />
Debbie Raffle (second left) and the Loxley Ward Team.<br />
created an open culture on the ward.<br />
She believes in leading by example<br />
and will work on the ward to support<br />
patients and staff.<br />
“Debbie has also supported<br />
several staff members with their own<br />
personal development, looking at<br />
ways of adapting job roles to ensure<br />
that staff feel valued and supported.”<br />
Another of Debbie’s successes<br />
during her first year in post was<br />
turning Loxley Ward’s budget<br />
around. Benita said: “She worked<br />
help,” said Stephanie. “She will<br />
always go that extra mile to<br />
make sure that we are<br />
organised but, more<br />
importantly, that our patients<br />
are managed efficiently and<br />
effectively.<br />
“She is also the person that<br />
peers, consultants, junior<br />
doctors, managers and nursing<br />
colleagues go to for help with<br />
everything from how to contact<br />
someone, IT challenges, how to<br />
organise clinics, GP advice, or<br />
supervising new staff.”<br />
Sarah has also been known<br />
on more than one occasion to<br />
give up time outside of work to<br />
with colleagues in procurement to<br />
look at where we could make<br />
savings. Each month we reviewed<br />
progress and by the end of the<br />
financial year we had made the<br />
necessary savings.”<br />
For Debbie herself, the greatest<br />
reward is receiving positive feedback<br />
from patients.<br />
She said: “Patients and their carers<br />
have often said they couldn’t have<br />
wished for better care and that the<br />
nurses have made a real difference.”<br />
help organise charity events –<br />
including a successful car wash<br />
and a sailing day for some of<br />
NUH’s younger patients with<br />
disabilities.<br />
“I have every faith in the<br />
medical profession, but if I can<br />
do my bit to make the<br />
experience of coming into<br />
hospital better, then that’s what<br />
motivates me,” said Sarah.<br />
“I like to try and do<br />
everything I can to ensure<br />
systems are running as<br />
smoothly as possible and costs<br />
are kept low, and to enhance<br />
the patient experience in any<br />
way that I can.”<br />
NUH has neonatal intensive care<br />
units at both the City Hospital and<br />
QMC, providing specialised<br />
treatment for premature and sick<br />
newborn babies.<br />
Sarah Bray is Acting Ward<br />
Manager at the City Hospital unit,<br />
having worked at NUH since 2009.<br />
She was put forward for <strong>NUHonours</strong><br />
by an anonymous nominator who<br />
described her as being someone who<br />
“puts her life and soul into her job”.<br />
“Sarah is a remarkable nurse who<br />
deserves some recognition for all<br />
that she has achieved,” read part of<br />
the nomination.<br />
“She has made significant<br />
improvements to staff morale with<br />
her cheery disposition and her staff<br />
and service user initiatives. These<br />
include her development of an ‘X<br />
Factor’ scheme, which is designed to<br />
give staff positive feedback on what<br />
others have witnessed and valued.<br />
“Sarah has also developed an<br />
Making sure things keep running<br />
smoothly ... Sarah Aldred.<br />
Sarah’s got bags of<br />
ideas for her ward<br />
■ SHORTLISTED:<br />
Sarah Bray<br />
ACTING WARD MANAGER<br />
initiative to provide ‘sibling bags’ for<br />
the brothers and sisters of the infants<br />
in our care, to help to keep them<br />
entertained and involved while the<br />
family are spending time on the unit.”<br />
Sarah herself says she is extremely<br />
proud to have been nominated for<br />
<strong>NUHonours</strong>. “Since joining the team<br />
I have been passionate about<br />
providing the best care for the<br />
babies and families, and<br />
encouraging staff to reach their<br />
potential,” she said.<br />
“It is my passion to help develop<br />
family-centred care, and to support<br />
the whole family while they are on<br />
the Neonatal Intensive Care Unit. As<br />
a practice development nurse, I also<br />
really enjoy inspiring and teaching<br />
staff on the unit.”<br />
NEP-E01-S3 12
WEDNESDAY NOVEMBER 30, <strong>2016</strong><br />
14 nottinghampost.com<br />
VOLUNTEER OF THE YEAR<br />
THE summer of 2015 saw<br />
QMC get its own tram stop<br />
as part of <strong>Nottingham</strong><br />
Express Transit’s phase 2<br />
development –becoming the first<br />
hospital in the UK to have its own<br />
direct tram link.<br />
Of course, having another<br />
transport option to get to and from<br />
QMC has been incredibly useful for<br />
thousands of staff, patients and<br />
visitors.<br />
However, the lack of a dedicated<br />
‘tram entrance’ at the hospital has<br />
brought its challenges –with many<br />
of those arriving by tram then<br />
struggling to find their way from the<br />
platform to the hospital.<br />
Plans are now very much under<br />
way to create a bridge from the tram<br />
stop direct to the hospital, with work<br />
set to start on that in January.<br />
In the meantime, though, a team<br />
of volunteers have been on hand<br />
throughout the year to help tram<br />
passengers get to the right place.<br />
And the value of the service they<br />
offer has not gone unnoticed.<br />
“This team have been invaluable<br />
to NUH over the last 12 months,”<br />
said the person who nominated the<br />
tram volunteers.<br />
“Just 13 volunteers –but some<br />
On the<br />
right lines<br />
■ The tram volunteers<br />
2,288 hours worked between them to<br />
help our patients, visitors and staff<br />
find their way from the tram<br />
platform into QMC over the last<br />
year.<br />
“The absence of a dedicated tram<br />
entrance has been difficult –not<br />
least for the tram volunteers who<br />
have had to answer questions from<br />
frustrated passengers.<br />
“The tram volunteers have been<br />
dedicated and loyal and have given<br />
100 per cent in all weathers. They<br />
deserve this recognition for the<br />
tremendous work they do.”<br />
Someone who has been part of the<br />
team of tram volunteers from day<br />
one is Colin Turner, who decided to<br />
get involved as something to keep<br />
him busy after retiring 18 months<br />
ago, and now gives seven hours per<br />
week of his time.<br />
“I really enjoy it,” said Colin, who<br />
used to drive the Medilink buses<br />
that run between QMC and City<br />
Hospital sites. “We all walk some<br />
miles in the role –sometimes people<br />
who arrive on the tram want to get<br />
to the other end of the hospital.<br />
“But it’s very rewarding. The<br />
members of the public who we help<br />
seem to really appreciate everything<br />
that we do for them.”<br />
■ SHORTLISTED:<br />
Macmillan Cancer<br />
Information and Support<br />
Centre<br />
Dedicated and loyal ... Some of the tram volunteers.<br />
‘‘ Just 13 volunteers<br />
–but some 2,288<br />
hours worked<br />
between them.<br />
Compassionate volunteers<br />
who share happiness and tears<br />
NEP-E01-S3 14<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
THE Macmillan Cancer<br />
Information and Support<br />
Centre at City Hospital is a<br />
valuable resource for anyone<br />
affected by cancer in<br />
<strong>Nottingham</strong>.<br />
Open from Monday to<br />
Friday, the centre offers a<br />
confidential drop-in service to<br />
patients, relatives, friends and<br />
healthcare professionals –<br />
with a range of support<br />
offered, including advice<br />
about benefits and about<br />
specific cancers and their<br />
treatments, or simply a<br />
listening ear.<br />
Much of this would not be<br />
possible, though, without the<br />
centre’s three dedicated<br />
volunteers, Phil, Jordan and<br />
Diana.<br />
Alison Hall, Macmillan<br />
Cancer Information Specialist,<br />
said: “Between them they<br />
provide cover four days a<br />
week. Without them the<br />
centre would be unable to<br />
have the opening hours it<br />
does.<br />
“Phil, Jordan and Diana<br />
provide warmth and comfort<br />
to everyone who walks<br />
through our doors. They share<br />
happiness and tears and their<br />
never-wavering compassion<br />
humbles me every day.<br />
“No two days –in fact, no<br />
Never fazed ... Philip Brealey and Diana Berry<br />
two hours –are ever the same<br />
in the centre and we never<br />
know who may walk through<br />
our door and what question<br />
or problems they may have.<br />
But Phil, Jordan and Diana<br />
are never fazed by any<br />
situation. They approach<br />
everyone in the same kind,<br />
gentle, non-judgmental way<br />
and they give so much of<br />
themselves to others.<br />
“They regularly go above<br />
and beyond their role, they<br />
will never turn anyone away<br />
or say they don’t know the<br />
answer to the many varied<br />
(and sometimes very strange!)<br />
questions they are asked.<br />
“I hope they know how<br />
much I truly value their<br />
contribution to Macmillan<br />
and NUH’s Oncology service.<br />
I have never before worked<br />
with such a motivated, warm<br />
and compassionate group of<br />
people ... and they do it all for<br />
free. How amazing is that?”
WEDNESDAY NOVEMBER 30, <strong>2016</strong><br />
nottinghampost.com 15<br />
Helping new mums at crucial time<br />
EVERY year around 10,000 women<br />
access NUH’s maternity services,<br />
with the care and support provided<br />
by no means just limited to<br />
ensuring babies are delivered<br />
safely.<br />
A range of other support is also<br />
offered, including popular infant<br />
feeding cafes at both the City<br />
Hospital and Queen’s Medical<br />
Centre. And their success is down<br />
in no small part to the dedication<br />
of a team of volunteers who help<br />
run the sessions.<br />
Helen Giddins, NUH’s Infant<br />
Feeding Lead, said: “We run two<br />
■ SHORTLISTED:<br />
The infant feeding cafe<br />
volunteers<br />
infant feeding cafes a week, and we<br />
rely on a faithful, enthusiastic team<br />
of volunteers who aid us in this<br />
work.<br />
“They help support women with<br />
a whole variety of feeding problems<br />
and are experts in helping women<br />
and their partners at this crucial<br />
and vulnerable time. The cafes can<br />
be incredibly busy but this doesn’t<br />
deter them from volunteering and<br />
helping out with the rotas.”<br />
All of the volunteers have shown<br />
tremendous commitment –atrait<br />
typified by Val Leyland.<br />
“I am aware of only one occasion<br />
when she wasn’t able to attend the<br />
cafe,” said Helen. “This was due to<br />
ill health, and she actually texted us<br />
from her hospital bed at the QMC<br />
to tell us!”<br />
Helen added: “All of the<br />
volunteers are dedicated and<br />
compassionate women who make<br />
such a difference to the mums and<br />
babies who attend the cafe each<br />
week.”<br />
SPONSORED BY BROWNE JACOBSON<br />
Dedicated and compassionate ... The infant feeding cafe volunteers.<br />
BEHIND THE SCENES<br />
The write idea<br />
MORE than a decade<br />
ago, Terrence Green<br />
was doing a degree<br />
in youth and<br />
community work –and came to<br />
the NUH Youth Service on his<br />
final placement.<br />
He loved his time there so<br />
much that he always hoped he<br />
might get the chance to come<br />
back and work at NUH.<br />
That opportunity finally arrived<br />
in the summer of 2015 –and his<br />
first year working with the service<br />
has seen him make such a big<br />
impact that NUH colleague<br />
Anisah Hussain felt moved to<br />
nominate him for <strong>NUHonours</strong>.<br />
“What I say about Terrence will<br />
never be enough,” said Anisah,<br />
who works at NUH as a<br />
Children’s Renal Unit Assistant.<br />
“Although he has helped a lot<br />
of our patients on the dialysis<br />
unit, there is one little girl for<br />
whom he has always gone far<br />
above what is expected of him.<br />
“The girl in question has<br />
struggled with many issues. But<br />
recently Terrence gave her a<br />
channel to explore a different form<br />
of expression, one she is brilliant<br />
at, and currently working hard on.<br />
Yes, Terrance asked her to write!<br />
“He found articles that she<br />
would be interested in, he gave<br />
her biographies of inspiring<br />
people who struggled and fought<br />
successfully to be identified as<br />
who they were regardless of their<br />
constraints –people such as<br />
Nelson Mandela, Gandhi,<br />
Lisa’skey role in success story<br />
LISA Edwards is Personal Assistant to<br />
NUH’s Chief Nurse Mandie Sunderland,<br />
although it was actually work she did on<br />
secondment that led to her receiving two<br />
nominations for <strong>NUHonours</strong>.<br />
For 14 months, Lisa was tasked with<br />
being Education and Training lead, with<br />
responsibility for supporting an entire<br />
cohort of recruits training for the newly<br />
developed role of Ward Administrator.<br />
“This initiative was a first of its scale<br />
both nationally and locally and was<br />
launched due to the need to provide<br />
administrative support to our ward sister<br />
charge nurses to free them up to be more<br />
clinically visible leaders in their wards and<br />
departments,” said Sue Haines, NUH’s<br />
Assistant Director of Nursing who<br />
nominated Lisa for <strong>NUHonours</strong>.<br />
“Lisa provided real leadership, vision<br />
and direction for the role. She helped us<br />
recruit over 60 Ward Administrators and<br />
provided a great deal of support and<br />
■ Terrence Green<br />
YOUTH DEVELOPMENT WORKER<br />
■ SHORTLISTED:<br />
Lisa Edwards<br />
PA TO CHIEF NURSE<br />
guidance to the diverse candidates who<br />
took up these new roles. She deserves<br />
recognition for her hard work and<br />
professionalism, and for working above<br />
and beyond that expected to ensure the<br />
success of this new essential role.”<br />
Lisa completed her secondment earlier<br />
this year and has now gone back to her<br />
‘day job’ –although she has carried on<br />
doing some work to provide ongoing<br />
support to the Ward Administrators and is<br />
proud of the part she’s played in getting<br />
them established as a key part of<br />
<strong>Nottingham</strong>’s hospitals.<br />
She said: “We recruited en masse, so it<br />
was a challenge getting them all settled.<br />
They are thriving now, though, and I’m<br />
pleased to have been a part of that.”<br />
Malcolm X and many more.<br />
“Because of this, the patient has<br />
been distracted from her<br />
problems and she has started to<br />
get excited about writing, excited<br />
about showing Terrence her work<br />
‘‘<br />
Terrence is an unsung<br />
hero –Idon't even<br />
think he knows how<br />
much he has helped.<br />
and, more importantly, she feels<br />
so proud to show off a talent she<br />
is only just beginning to discover.”<br />
“To encourage her even more,<br />
Lisa Edwards<br />
(above) and<br />
Karen Johns.<br />
Terrence has even started to talk<br />
to publishers about reading some<br />
of her material, and has started to<br />
look into classes she can join to<br />
improve her English literature.<br />
“Terrence is an unsung hero, he<br />
doesn't do any of what he does<br />
because of the recognition he<br />
thinks he can get. He does it all<br />
behind the scenes, and I don’t<br />
even think he knows how much he<br />
has helped and encouraged her.”<br />
Terrence himself says he was<br />
“absolutely stunned” to be<br />
nominated, but is proud of the<br />
recognition and that his passion<br />
for what he does drives him to go<br />
above and beyond.<br />
“The Youth Service team are<br />
the best team I’ve ever worked<br />
with,” he said. “People travel<br />
from all over the country to see<br />
what we do.”<br />
‘Stunned’ at nomination ... Terrence Green.<br />
Karen stays one step ahead<br />
KAREN Johns has spent 13 years working<br />
on the maternity wards at QMC –and<br />
during that time she’s become regarded<br />
by colleagues as an indispensable part of<br />
the team.<br />
“Karen is the ‘go to’ lady on wards B26<br />
and C29,” said B26 Deputy Ward Sister<br />
Laura Bratby, who nominated her for<br />
<strong>NUHonours</strong>.<br />
“Her helpfulness and selfless attitude<br />
make her a pleasure to work alongside.<br />
She routinely goes above and beyond her<br />
job role to ensure staff have everything<br />
they need to care for their patients<br />
effectively and safely, and she is always<br />
one step ahead to make sure the ward<br />
runs smoothly.<br />
“If it’s broken, Karen knows who can fix<br />
it. If it’s lost, Karen will find it. If it’s<br />
empty, Karen has probably already<br />
ordered more!”<br />
Karen has also been hugely involved in<br />
the starting and running of the B26<br />
■ SHORTLISTED: Karen Johns<br />
HOUSEKEEPER<br />
Council –an initiative that gives staff the<br />
opportunity to put improvements in place<br />
on the ward.<br />
“One of the many ideas put forward by<br />
Karen and the B26 Council was the ‘Book<br />
Nook’,” said Laura. “This saw an unused<br />
space on the ward turned into a colourful,<br />
inviting, quiet area for patients, to enable<br />
them to sit away from their bed space and<br />
also encourage mobilisation –which is<br />
vital during pregnancy, labour and the<br />
immediate period after birth.”<br />
Karen was delighted to be nominated.<br />
She said: “My favourite thing about my<br />
job is just being there and supporting<br />
people, whether patients or staff.<br />
“I always just like to do what I can to<br />
make people’s days go smoothly by<br />
helping them.”<br />
NEP-E01-S3 14
WEDNESDAY NOVEMBER 30, <strong>2016</strong><br />
16 nottinghampost.com<br />
NOTTINGHAM HOSPITALS’ CHARITY CHAMPION<br />
Going to great<br />
lengths to help out<br />
NEP-E01-S3 16<br />
THERE are few<br />
distances that Mandy<br />
Dann wouldn’t be<br />
prepared to go to<br />
raise money for charity –<br />
literally!<br />
In recent years, Mandy has<br />
not only completed the Three<br />
Peaks Challenge –climbing<br />
the highest mountains in<br />
England, Scotland and Wales<br />
–but she has also taken part<br />
in an event called Race to the<br />
King, which involved her<br />
walking 53.5 miles in the<br />
space of one weekend.<br />
And next year, she is<br />
planning on spending eight<br />
■ Mandy Dann<br />
BEREAVEMENT MIDWIFE<br />
days trekking along the Great<br />
Wall of China.<br />
Mandy’s efforts are all<br />
about raising money for the<br />
charity Forever Stars, which<br />
this year funded a new<br />
bereavement suite at QMC –a<br />
facility that offers a separate<br />
space, away from the<br />
hospital’s main labour suite,<br />
for families who have lost a<br />
child.<br />
Mandy has provided<br />
support to many such families<br />
<br />
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<br />
<br />
<br />
<br />
<br />
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<br />
over the last three years since<br />
she took on the role of<br />
Bereavement Midwife –and<br />
she is now working with<br />
Forever Stars to create a<br />
second bereavement suite on<br />
the City Hospital’s labour<br />
suite.<br />
She says she’s motivated to<br />
raise money for charities like<br />
Forever Stars because they do<br />
so much to help her in her<br />
day-to-day work.<br />
But it wasn’t just her own<br />
fundraising that led to Mandy<br />
being put forward for<br />
<strong>NUHonours</strong> –it was also in<br />
recognition of the support she<br />
gives to others who raise<br />
money for the charities that<br />
NUH works with.<br />
“Mandy tirelessly turns up<br />
to events outside of work to<br />
receive cheques or thank<br />
groups for their fundraising<br />
endeavours,” said Jules<br />
Gudgeon, NUH Maternity<br />
Matron, who nominated<br />
Mandy.<br />
“She then always writes to<br />
the groups or families<br />
personally thanking them for<br />
their support and to inform<br />
them of how the funds were<br />
used and its impact on<br />
patient care.<br />
“Mandy is a truly dedicated<br />
and determined individual, an<br />
unsung star who truly<br />
deserves recognition.”<br />
Mandy has had a long<br />
career with NUH, going back<br />
to 1981 when she began her<br />
career as a student nurse. And<br />
this year isn’t the first time<br />
her efforts have been noticed,<br />
as she’s been nominated for<br />
<strong>NUHonours</strong> several times<br />
before.<br />
“It’s lovely that someone’s<br />
Set for Great of Wall of China trek ... Mandy Dann.<br />
taken the time to<br />
acknowledge the work that I<br />
do,” she said. “I’m really<br />
flattered.<br />
“My role is all about<br />
helping people find the time<br />
and space to deal with their<br />
loss –and that’s only possible<br />
because of all the charity<br />
support that we get.”<br />
‘‘<br />
Mandy is an unsung<br />
star who truly<br />
deserves<br />
recognition.<br />
Setting a brilliant example<br />
LINDEN Lodge is a<br />
neurological rehabilitation<br />
facility at City Hospital –and<br />
as well as providing care for<br />
patients with conditions<br />
ranging from major trauma to<br />
cerebral palsy, the staff on the<br />
unit are building a formidable<br />
reputation across NUH for<br />
their fundraising prowess.<br />
The last year has seen the<br />
Linden Lodge Team take part<br />
in numerous activities to raise<br />
money for <strong>Nottingham</strong><br />
Hospitals Charity –and this<br />
has not gone unnoticed by<br />
the charity’s staff.<br />
Naomi Walters, Senior<br />
Community Fundraiser for<br />
the charity, said: “Linden<br />
■ SHORTLISTED:<br />
Linden Lodge Team<br />
Lodge have held a huge<br />
number of fundraising events<br />
over the past year and show<br />
no sign of stopping.<br />
“Firstly, to raise money for<br />
a new patient area they wish<br />
to create, they held a pamper<br />
day for their patients.<br />
“The event featured various<br />
pampering activities which<br />
the staff all arranged<br />
themselves for free. The day<br />
raised over £400.<br />
“Linden Lodge also took<br />
part in our first ever ‘Get Your<br />
Socks On’ day last Christmas,<br />
raising £160. Not only this,<br />
they put forward a 17-strong<br />
team to take part in our April<br />
<strong>2016</strong> Dragon Boat Race. They<br />
came top in our fundraising<br />
competition, raising a superb<br />
£1,955.69.<br />
“Linden Lodge are truly<br />
brilliant.<br />
“It’s clear that they have a<br />
huge passion for patient care<br />
and are doing all they possibly<br />
can to raise money to<br />
improve care for their<br />
patients.<br />
“They’ve set a brilliant<br />
example to other staff<br />
fundraisers and represent the<br />
Trust’s values by going<br />
beyond the call of duty.”
WEDNESDAY NOVEMBER 30, <strong>2016</strong><br />
nottinghampost.com 17<br />
Repaying charity for ward support<br />
B3 at the Queen’s Medical Centre is<br />
a short-stay admissions ward –and<br />
the staff there have raised more than<br />
£6,000 in the last few years to help<br />
improve the ward for patients.<br />
Their main driving force is Patient<br />
Support Worker Karen Draper –who<br />
over the last few years has inspired<br />
her colleagues to take part in all<br />
sorts of activities ranging from car<br />
boot sales to abseiling.<br />
Karen said: “Everyone on the ward<br />
does something to help –everything<br />
from buying tickets or donating<br />
prizes when we have a raffle, to<br />
firewalking or skydiving.<br />
■ SHORTLISTED:<br />
Karen Draper and the staff<br />
on B3 Ward<br />
“The <strong>Nottingham</strong> Hospitals Charity<br />
has done such a lot for our ward –<br />
donating everything from radios to<br />
seating to dementia distraction boxes<br />
–so we decided that we’d like to do<br />
something for them.”<br />
Naomi Walters, Senior<br />
Community Fundraiser for the<br />
charity, certainly appreciates their<br />
efforts. “Ward B3 are continually<br />
going the extra mile to fundraise for<br />
ESTATES AND FACILITIES DIVISION<br />
It’s aclean<br />
sweep for trio<br />
their patients,” she said. “In the last<br />
financial year they raised more than<br />
ever before –abrilliant £2,400.<br />
“Not afraid of hard work, last year<br />
B3 braved the freezing cold at a car<br />
boot sale to fundraise for their<br />
department. Karen herself also<br />
abseiled 100 feet down Lincoln<br />
Cathedral, raising £812.<br />
“They’ve also made the most of<br />
awareness days. One example of this<br />
is their cake sale on Acute Medicine<br />
Awareness Day, which raised over<br />
£400.<br />
“Karen and her team are a great<br />
example of ideal staff fundraisers.”<br />
SPONSORED BY NOTTINGHAM HOSPITALS CHARITY<br />
Going the extra mile ... Karen Draper and B3 Ward staff.<br />
SPONSORED BY CARILLION<br />
BASED at the City<br />
Hospital site, Richard<br />
Phillips’ role as a<br />
Housekeeper at NUH<br />
has been something of a<br />
happy accident.<br />
He said: “I used to be a<br />
manager at a textiles company,<br />
but I was made redundant. I<br />
took a job as a domestic just<br />
as a stopgap –but five years<br />
later I’m still here and I see<br />
myself doing this for the rest<br />
of my working life.”<br />
Richard works at Hayward<br />
House, where NUH provides<br />
palliative care to patients with<br />
terminal conditions. And<br />
although his job is to keep the<br />
■ Richard Phillips,<br />
Janet Simpson and<br />
Christine King<br />
DOMESTIC STAFF<br />
Commitment second to none<br />
CLIVE Grimshaw’s relationship with NUH<br />
goes back a long way, having begun work<br />
at QMC as an electrician in 1982.<br />
He is now a Compliance Engineer, with<br />
a big part of his job being to monitor and<br />
audit the performance of numerous<br />
external contractors who carry out work<br />
across NUH.<br />
“Clive’s commitment to ensure the<br />
companies deliver the services required is<br />
second to none,” said Andrew Camina,<br />
NUH’s Compliance and Quality<br />
Assurance Manager, who nominated Clive<br />
for the award.<br />
“Wherever there are issues, Clive can<br />
always be found to be in the thick of it,<br />
trying to ensure a solution is delivered in<br />
a timely manner and with the minimal<br />
impact on the patients.”<br />
Over the last 12 months, Clive has been<br />
instrumental in getting solutions to a<br />
unit clean, he also makes a<br />
real effort to provide support<br />
to patients and their families.<br />
“Richard is a dedicated<br />
member of the Hayward<br />
House team who is much<br />
loved by staff and patients<br />
alike,” said the person who<br />
nominated him, who has<br />
asked to remain anonymous.<br />
“He goes out of his way not<br />
only to make Hayward House<br />
an environment to be proud<br />
■ SHORTLISTED: Clive Grimshaw<br />
COMPLIANCE ENGINEER<br />
of, but also talks to patients<br />
and their families when they<br />
are at the most vulnerable<br />
times in their lives. To Richard,<br />
his role is not about getting a<br />
task done but having a huge<br />
amount of pride in his work –<br />
he truly is one of a kind.”<br />
Richard shares the award<br />
with Cleaning Services<br />
Assistants Janet Simpson and<br />
Christine King.<br />
Janet works on <strong>Nottingham</strong><br />
Children’s Hospital’s E17<br />
ward, where children with<br />
kidney problems are treated.<br />
Ward Manager Michelle<br />
Kirkland said: “Janet has<br />
become a grandmother figure<br />
number of problems –including issues<br />
with ventilation in some NUH theatres.<br />
He also has a reputation in the Estates<br />
Department for always going the extra<br />
mile.<br />
Andrew said: “He gives advice to<br />
members of the team with less experience<br />
than himself and often arrives early and<br />
leaves late to guarantee that any activity is<br />
completed without any undue delays.”<br />
Clive said: “In my job I just like to make<br />
sure that we deliver a safe service for<br />
patients. If we have a problem with an<br />
area of one of the hospitals –be it a side<br />
room or a theatre –it’s satisfying knowing<br />
that I’ve done my bit to help get it back<br />
up and running.”<br />
Clive<br />
Grimshaw<br />
(above) and<br />
Chris Neale.<br />
‘‘<br />
I’d love to clone<br />
Richard as he’s such<br />
an amazing man.<br />
to many of the children, and a<br />
great support to many parents.<br />
Through her down-to-earth<br />
personality parents naturally<br />
build up a relationship with<br />
her, where they can divulge<br />
their worries and stresses.”<br />
Christine works on QMC’s<br />
C52 ward, where care is<br />
‘‘<br />
The ward would not<br />
be the same if we<br />
lost our Janet.<br />
provided for older patients.<br />
She was nominated by<br />
Edwardson Cantos, a Rehab<br />
Support Worker who also<br />
works on the ward.<br />
He said: “Christine has<br />
been one of the most valued<br />
staff at C52 and always goes<br />
beyond her job role and finds<br />
time to talk to patients. She<br />
really knows how to<br />
communicate with patients<br />
who have dementia, helping<br />
them to stay calm when they<br />
are confused and agitated.<br />
She is a lovely lady with a<br />
smile on her face and always<br />
ready to help.”<br />
Praise on the menu for Chris<br />
CHRIS NEALE has given more than 20<br />
years of loyal service to NUH –and plays<br />
an important role in ensuring the best<br />
possible food is provided in our hospitals.<br />
Chris started his career as a chef<br />
working in hotels and restaurants –but<br />
after a few years he decided he wanted to<br />
use his skills to give something back to<br />
the community. “I wanted to be part of a<br />
caring organisation and I felt that working<br />
in a hospital would be a good way to use<br />
my skills to make a difference.”<br />
A huge project in which Chris has<br />
played a major part in recent years was<br />
the design and construction of the Central<br />
Food Production Unit at City Hospital –<br />
which opened in 2012 and produces<br />
thousands of meals every week.<br />
He also played a major part in helping<br />
NUH become one of the first NHS Trusts<br />
to achieve the Food for Life Gold status –<br />
■ SHORTLISTED: Chris Neale<br />
CENTRAL FOOD PRODUCTION UNIT AND CATERING<br />
COMPLIANCE MANAGER<br />
‘‘<br />
Christine always<br />
finds time to talk to<br />
patients.<br />
an accolade given to organisations that<br />
show commitment to sustainability in the<br />
way that they produce food.<br />
The person who nominated Chris for<br />
<strong>NUHonours</strong> asked to remain anonymous<br />
but was vocal in his praise. “Chris and his<br />
team produce good-quality, nutritionally<br />
sound food and they are looked upon<br />
within the NHS catering industry as<br />
people to approach for advice.<br />
“Chris is very modest and just gets on<br />
with the day job. But for me, his desire to<br />
do as much as he can and the way he<br />
always thinks of the end users –the<br />
patients –is what makes me think he<br />
deserves to be nominated.”<br />
NEP-E01-S3 16
WEDNESDAY NOVEMBER 30, <strong>2016</strong><br />
18 nottinghampost.com<br />
BETTER FUTURES<br />
Steph sets students<br />
off on the right track<br />
SPONSORED BY JIGSAW24<br />
NEP-E01-S3 18<br />
AS WELL as providing<br />
care for thousands of<br />
patients, NUH has an<br />
important role in<br />
helping to train the clinical staff of<br />
tomorrow –and Stephanie<br />
Grayling is someone who plays a<br />
valuable role in ensuring that<br />
trainees have the best possible<br />
experience.<br />
Steph is a Specialist Nurse on<br />
Ward A23 at QMC, where<br />
emergency gynaecology treatment<br />
is provided –and as part of her<br />
job, she does a lot of work to<br />
support student nurses who<br />
spend placements on the ward.<br />
Benita Brear, NUH’s Matron for<br />
■ Stephanie Grayling<br />
SPECIALIST NURSE<br />
Gynaecology Services, who<br />
nominated Steph for <strong>NUHonours</strong>,<br />
said: “She works with the<br />
university and the students to<br />
ensure that they have a placement<br />
that is rich in variety.<br />
“Whenever I visit the ward and<br />
speak to students they cannot<br />
speak highly enough of their<br />
placement on A23, which is a<br />
testament to the hard work and<br />
support that Steph puts into this<br />
role.<br />
“The feedback that is given via<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
the university when students<br />
evaluate their placement on A23<br />
has also been exceptional, and<br />
Steph has been highly praised and<br />
recognised for her hard work.<br />
“Steph would say that it is a<br />
team effort but she is the one who<br />
co-ordinates placements and<br />
ensures that students get the best<br />
out of their learning<br />
opportunities.”<br />
Steph, who has worked at NUH<br />
for nine-and-a-half years, started<br />
her current role on A23 two-anda-half<br />
years ago. Previously, she<br />
worked in the Trust’s Emergency<br />
Department (ED), where she was<br />
responsible for supporting<br />
<br />
<br />
<br />
<br />
<br />
Amelia’s<br />
amum to<br />
trainees<br />
■ SHORTLISTED:<br />
Dr Amelia Banks<br />
CONSULTANT ANAESTHETIST<br />
students, so she agreed to take on<br />
a similar role when she moved to<br />
A23.<br />
She said: “I love working with<br />
the students. I like to know that<br />
they’re getting the best out of<br />
their placements, and like to make<br />
them feel welcome.<br />
“One of our<br />
recent students on<br />
A23 is actually now<br />
a staff nurse with us<br />
–Ithink it’s<br />
definitely a<br />
compliment that she<br />
wanted to come<br />
back and work with<br />
us!”<br />
AMELIA Banks has a busy role as a Consultant<br />
Anaesthetist with NUH’s Obstetrics service –<br />
and she was nominated for <strong>NUHonours</strong><br />
because of her commitment to supporting<br />
trainee anaesthetists across the East Midlands.<br />
Dr Banks began working at NUH eight-anda-half<br />
years ago. A year after joining the Trust,<br />
she was asked if she would like to take on an<br />
additional role providing support to trainees<br />
completing their training on a less than fulltime<br />
(LTFT) basis –an option that many<br />
choose to take in an effort to strike a balance<br />
between their career and family life.<br />
In the seven years since, Amelia has assisted<br />
40 LTFT trainees. And although the person<br />
who put her forward for <strong>NUHonours</strong> has<br />
chosen to remain anonymous, they were full of<br />
praise for her work.<br />
The nomination read: “Dr Banks’<br />
commitment to the LTFT trainees is truly<br />
amazing. Not only does she offer advice on<br />
finances, training opportunities and rotas, she<br />
also represents their best interests when<br />
attending trust meetings.<br />
“The level of care that she delivers is well<br />
and truly above and beyond. She often fits in<br />
meetings with trainees (with their children in<br />
tow) at her own home, so that it is more<br />
convenient for the trainee.”<br />
After learning that she had been nominated,<br />
Dr Banks said: “Because of my role with the<br />
trainees, the obstetricians call me the<br />
‘department mum’. It’s very rewarding seeing<br />
the trainees thrive in their career and<br />
becoming fabulous doctors, and also seeing<br />
their families thrive at the same time.”<br />
‘‘<br />
Stephanie ensures<br />
students get the best<br />
out of their learning<br />
opportunities.<br />
Positive<br />
influence<br />
on teens<br />
■ SHORTLISTED:<br />
Donna Hilton<br />
YOUTH SERVICE MANAGER<br />
THIS year has seen NUH’s Youth Service hit<br />
the milestone age of 18 –and Donna Hilton<br />
has been a key part of it from day one.<br />
The service began in 1998, initially as a pilot<br />
just with young patients being treated by the<br />
Renal service at City Hospital.<br />
“We had a lot of teenage patients on our<br />
books, but no youth service,” Donna<br />
explained. “So we decided to launch a pilot to<br />
see if there was a need for one.”<br />
The two-year pilot, funded by the British<br />
Kidney Patient Association, was so successful<br />
that it was made permanent and rolled out<br />
across all services. It has won national awards<br />
and makes a massive difference to the lives of<br />
hundreds of young people every year.<br />
Donna was put forward for <strong>NUHonours</strong> by<br />
the mother of a young man who has regularly<br />
taken part in activities run by the Youth<br />
Service over the last few years.<br />
“Donna and her team are always positive and<br />
inclusive,” the nomination read. “They are such<br />
good role models. I have witnessed them dealing<br />
with difficult and challenging circumstances,<br />
which they always do with good humour, and<br />
manage to set clear boundaries for the young<br />
people without diminishing their self-esteem.<br />
“Things have not always been easy for our<br />
son, but he has developed into a charming and<br />
confident young man. I am convinced that<br />
would not have happened without the positive<br />
influence of Donna and the Youth Service.”<br />
Donna runs the Youth Service alongside two<br />
other full-time staff, plus a team of dedicated<br />
volunteers. She said: “I love what I do –I<br />
wouldn’t have been here for 18 years if I didn’t!”
WEDNESDAY NOVEMBER 30, <strong>2016</strong><br />
nottinghampost.com 19<br />
PATIENT CHAMPION OF THE YEAR<br />
Out to change<br />
4 the better<br />
PROVIDING patients<br />
with ways to engage<br />
with NHS services is<br />
hugely important –<br />
and NUH has a very active<br />
youth forum for patients aged<br />
from 11 to 19.<br />
Called Young People 4<br />
Change (YP4C) and facilitated<br />
by the NUH Youth Service,<br />
the group consists of young<br />
people accessing hospital<br />
services and/or living with<br />
varying health conditions and<br />
disabilities.<br />
Donna Hilton, NUH Youth<br />
Service Manager, said: “This<br />
group of young people are an<br />
HAVING been born at City<br />
Hospital, Stuart Belshaw and<br />
NUH go back a long way –<br />
and over the last 13 years he<br />
has given many hours of his<br />
own time to play an active<br />
role in many of the Trust’s<br />
Patient and Public<br />
Involvement forums.<br />
Stuart was inspired to get<br />
involved because he’s had a<br />
lot of care from NUH himself.<br />
He said: “I have a complex<br />
medical history, including<br />
three kidney transplants, and<br />
I decided that I wanted to put<br />
something back.<br />
“I always say that this place<br />
keeps me going. I’m so<br />
passionate about it –I’m<br />
■ Young People 4<br />
Change<br />
excellent example of what<br />
patient and public<br />
involvement is all about. They<br />
live with chronic conditions<br />
themselves, but still strive to<br />
make services even better for<br />
others.<br />
“The group meet regularly<br />
to talk about anything<br />
relevant to young people in<br />
hospital.<br />
“This could be giving<br />
feedback on policies and<br />
leaflets, making suggestions<br />
Atrue friend indeed<br />
PATIENT and Public<br />
Involvement (PPI) groups<br />
make an important<br />
contribution to NUH’s<br />
services –and John Spencer is<br />
a valued member of a group<br />
that provides a voice to<br />
patients being treated for<br />
kidney conditions.<br />
John first became involved<br />
after being a patient himself<br />
at NUH, receiving a kidney<br />
transplant from his wife in<br />
2004.<br />
John was nominated for<br />
<strong>NUHonours</strong> by Sarah Brand,<br />
Senior Research Nurse with<br />
the Renal and Transplant Unit<br />
at City Hospital.<br />
Sarah said: “John has<br />
supported the unit for many<br />
■ SHORTLISTED:<br />
John Spencer<br />
years and has been unerring<br />
in his desire to support and<br />
improve the service that the<br />
department gives to patients..<br />
“Most recently John<br />
assisted with the<br />
administration of a<br />
pioneering Renal Registry<br />
patient survey.<br />
“John is a true critical friend<br />
of the Renal and Transplant<br />
Unit, committed to<br />
improvement but supportive<br />
and a champion of the service<br />
which we provide.”<br />
John says the nomination<br />
should have gone to every<br />
Born and bred to it<br />
■ SHORTLISTED:<br />
Stuart Belshaw<br />
involved in 10 steering<br />
groups, and I really enjoy it. I<br />
like meeting and talking to<br />
people and educating patients<br />
and ensuring that they’re<br />
represented properly.”<br />
Stuart received three<br />
nominations for <strong>NUHonours</strong><br />
this year, including one from<br />
Julie McCarthy, Training and<br />
Development Manager in the<br />
Trust’s Learning and<br />
Organisational Development<br />
Department. She said: “Stuart’s<br />
contribution shines out.<br />
“He is constantly energised<br />
for service improvement or<br />
spending time with other<br />
young people in hospital to<br />
make their stay more<br />
enjoyable.”<br />
The group has also<br />
achieved a number of specific<br />
successes over the last year.<br />
“They have redesigned<br />
patient information leaflets,<br />
making them more<br />
understandable for young<br />
people,” said Donna.<br />
“They have also taken part<br />
in recruitment training, with<br />
members sitting on interview<br />
panels for posts at <strong>Nottingham</strong><br />
Children’s Hospital, including<br />
member of the Renal PPI<br />
group. “I was totally surprised<br />
to be nominated,” he said.<br />
He added “My favourite<br />
thing about PPI is being in a<br />
team of like-minded patients<br />
who are working towards the<br />
continuous improvement of<br />
renal medicine.”<br />
in contributing to projects<br />
and activities, and spends an<br />
enormous amount of time at<br />
the Trust attending<br />
committees and meetings.<br />
“The Trust is a better place<br />
for having him as a<br />
volunteer.”<br />
nurse and matron posts.<br />
“In addition, they have<br />
been involved in national<br />
projects with NHS England<br />
such as making a DVD on the<br />
rights of young people in<br />
hospital, and presenting at<br />
conferences about<br />
participation in the NHS.<br />
“They are continuous with<br />
their great ideas and want to<br />
<br />
<br />
<br />
<br />
expand into reaching and<br />
supporting young people in<br />
adult services over the next<br />
year.<br />
“These young people are<br />
committed, enthusiastic and a<br />
credit to NUH. This award<br />
would be an excellent way of<br />
recognising and<br />
acknowledging their efforts<br />
and achievements.”<br />
<br />
<br />
<br />
SPONSORED BY SANDICLIFFE<br />
Members of<br />
Young People<br />
4 Change.<br />
“They live<br />
with chronic<br />
conditions<br />
themselves,<br />
but still<br />
strive to<br />
make<br />
services<br />
even better<br />
for others,”<br />
says Youth<br />
Service<br />
Manager<br />
Donna Hilton.<br />
‘‘<br />
These young<br />
people are<br />
committed,<br />
enthusiastic and a<br />
credit to NUH.<br />
<br />
<br />
<br />
<br />
<br />
<br />
NEP-E01-S3 18
NEP-E01-S3 20