Federation

Federation 

Issue 18 

December 2016 

The Newsletter of Hampshire and IOW Police Federation 

John Apter highlighting the issue of officer assaults 

at the National Police Federation Conference 

Open Meeting – 

Getting your 

voice heard 

150 police officers attended this year Hampshire 

Police Federation open meeting which was held at 

the Ageas Bowl. The panel members included our 

Chairman, John Apter, the Chief Constable Olivia 

Pinkney and the Police and Crime Commissioner 

Michael Lane. 

Continued inside 

In this issue 

PC Vikki Sharpe 

Open Meeting - Getting Your Voice Heard 

Chairman’s Foreword 

John Apter To Stand For National 

Federation Chairman 

Secretary’s Scribble 

Fallen Officers Remembered 

7 Point Plan Relaunched 

Defence Medical Welfare Service - Caring 

For Those Who Serve 

Red Arc Welfare Support 

Memorial To Fallen Officers Unveiled 

At Netley 

Federation Welfare Cottages 

Changes to your Group Insurance Scheme 

Hampshire Detectives Receive National 

Recognition 

www.hampshirepolfed.org.uk

Contact Details 

Hampshire 

Police Federation 

Federation House 

440 The Grange 

Romsey Road 

Michelmersh 

ROMSEY 

SO51 0AE 

Direct Line: 

02380 674397 

Internal: 

us, 

726 418 

Email: 

hampshire@polfed.org 

Twitter: 

@Hantspolfed 

@Hantsfedchair 

Web: 

www.hampshirepolfed.org.uk 

Contactable via 

the Federation mailbox 

John Apter - Chairman 

Paul Robertson - Secretary 

Phil Callard - Treasurer 

Gary Hemmings - 

Office administrator 

Lizzie Coady - 

Office administrator 

Printed by 

Hampshire Printing Services 

01962 870099 

2 

Chairman’s 

foreword 

John Apter 

Chairmans Update 

2016 has been a year of change and 

continues to be challenging. 

We have a new Chief Constable, 

a new Deputy Chief Constable 

and in May Michael Lane was 

elected as the new Police & Crime 

Commissioner. As this was all 

happening the new force structure 

was bedding in, or not as the case 

may be! Anybody in policing will 

know that things don’t stay the 

same for long, there is always 

change, some of it for the better 

and some for changes sake. 

The Constabulary has recently recruited 3 

Direct Entry police officers, 2 Inspectors 

and 1 Superintendent. My views on 

the Direct Entry initiative are well 

documented, I have said that before we 

look for talent in the outside world we 

need to make sure we harness the talent 

of our own people. Historically we have 

been very poor at doing this which is why 

many resented the concept of the Direct 

Entry scheme. I also feel that the current 

scheme should have been fully evaluated 

before it was rolled out further, there 

are some who say it is not delivering 

what was intended and is not adding any 

extra value. Time will tell if this is the 

case but in the meantime it’s important 

we remain open minded to the benefits 

this will bring and ensure we highlight 

any concerns we may have. Bringing an 

external perspective and a fresh pair 

of eyes into the management ranks is 

an opportunity to look at ourselves 

differently, we will see how this scheme 

develops and will be giving our support 

to those Direct Entry colleagues who will 

be joining us in 2017. 


The 

John Apter 

You will read in this article that your 

Federation is enhancing the welfare 

support we offer. The new Group 

Insurance scheme has an enhanced 

welfare support package provided by 

Red Arc and we have joined up with 

the Defence Medical Welfare Team to 

provide an extra layer of support to 

those who need it. This is in addition to 

the support offered by the Constabulary, 

it will not replace it. The welfare and 

wellbeing of you, our members is a 

priority for us. These new initiatives will 

help us to help you when you need it 

most. 

I hope you enjoy this edition of 

Federation Times. As always any 

feedback, good or bad let me know. 

For those working at Christmas or 

New Year, have a safe one. I wish you 

and your loved ones a very happy and 

peaceful Christmas, let’s see what 2017 

brings! 

Stay safe 

Many thanks 

John Apter 

Chairman 

Hampshire Police Federation

Federation Times Issue 18 December 2016 

John Apter and Chief Constable Olivia Pinkney taking questions 

John Apter spoke of the challenges in the summer months and 

that there were simply not enough officers to deal with the 

number of jobs coming in. The force had responded to this 

by imposing 12 hour shifts on Response and Patrol officers, 

John said this was “papering over the cracks” and not dealing 

with the issues. He went onto say that staffing levels during 

the summer were at dangerous levels, the service was over 

stretched and officers were struggling to cope. At the same 

time many officers had been unable to get meaningful annual 

leave through the summer months causing additional pressures. 

The Chief acknowledged the summer months were busy and 

a review of resourcing would take place and lessons would 

be learned. While promising a review, the Chief Constable 

did say the force coped last summer but conceded that it was 

not easy. She said Hampshire and the Isle of Wight had such a 

massive influx of people over the holidays that she could not 

“ 

...staffing levels during the summer were 

at dangerous levels, the service was over 

stretched and officers were struggling to 

cope. At the same time many officers had 

been unable to get meaningful annual 

leave through the summer months causing 

additional pressures. 

“ 

promise all officers can get the leave they want in the summer. 

But she did promise leave will be granted fairly. John reminded 

the Chief it was only through ‘luck’ that an officer was not 

seriously injured due to a lack of officers and things must 

change. 

John Apter highlighted the need for spit guards to be rolled 

out to all frontline officers, he talked about the dangers officers 

and staff faced when being spat at and said the force had a 

legal and moral obligation to get officers the equipment they 

needed to protect themselves. The Chief Constable agreed 

spitting was a vile act and said the issue of a wider roll out was 

being considered. 

John asked the Chief to seriously consider increasing the South 

East Allowance from £1000 to £2000. This increase is at the 

discretion of Chief Constables following a change in Police 

Regulations. John said the allowance has never been increased 

since being introduced and many forces within our area, 

including Thames Valley were already paying officers £2000. 

He said an increase would be “a lifeline for many officers who 

were struggling financially”. The Chief said she was considering 

this matter and discussion with other Chief Constables within 

the region. 

John Apter highlighted the unveiling of the memorial to fallen 

officers at Netley and said he was immensely proud that 

Hampshire Police Federation had commissioned this work. He 

said a long lasting memorial was long overdue but at long last 

we have one which will make sure those colleagues we have 

lost are never forgotten. 


3

A number of questions were asked of the panel including 

delays in uniform being delivered, poor IT, support of spit 

guards being rolled out and special constables being allowed 

to join the Federation. 

“ 

John Apter highlighted the unveiling of 

the memorial to fallen officers at Netley 

and said he was immensely proud 

that Hampshire Police Federation had 

commissioned this work. He said a long 

lasting memorial was long overdue but 

at long last we have one which will make 

sure those colleagues we have lost are 

never forgotten. 

“ 

Feedback from officers who attended said the evening was 

worthwhile and useful to hear from the ‘decision makers’ on a 

number of issues. One officer said that because the Chief and 

PCC were relatively new in post they had an easy ride, next 

year may be more interesting! 

PCC Michael Lane addressing the open meeting 

John Apter addressing the open meeting 

4 www.hampshirepolfed.org.uk


John Apter 

announces 

intention to 

stand as 

National 


Chairman 

Chairman of Hampshire Police Federation 

announces he will stand for election to be 

the National Police Federation Chairman 

in 2017. 

John Apter has vowed to unify the Police Federation of 

England and Wales to deliver the best possible service to 

members and ensure officers have a "credible" voice. 

In 2017, more than 120,000 rank and file police officers from 

across England and Wales will be able to vote for the national 

PFEW chairman, following recommendations by Sir David 

Normington in his review of the organisation. Previously the 

appointment was made by a small voting committee. 

John, who has served as a PC for 24 years says that as 

Chairman he would focus on the issues that really matter for 

teams in parade rooms around the country. "I know what their 

priorities are because I talk to them day in, day out," he says. 

"Their priorities are about getting annual leave, feeling safe at 

work, having the tools they need to do the job, making sure 

that the courts support them if they're assaulted and making 

sure their bosses understand that wellbeing strategy is more 

than just a bit of paper." 

John has always spoken out on behalf of those officers he 

represents, recently he started a national debate about the 

contentious issue of firearms in policing. This was in the wake 

of terrorist attacks across Europe and an issue he has warned 

will not go away. 

John joined Hampshire Constabulary in 1992. As Chairman 

of Hampshire Police Federation he has carried out work on 

officer assaults, including the implementation of a seven-point 

plan across the country on how forces should investigate such 

attacks. 

He has also campaigned for better protection for emergency 

drivers. 

He successfully lobbied the force to increase the new recruit 

starting salary, and has worked with officers and their families 

in cases of bereavement and terminal illness. The latter has led 

him to become personally involved in building a memorial to 

fallen officers for the force, which opened at the beginning of 

October. 

Now he wants to bring his experience to a national level and 

unify the Police Federation of England and Wales. 

"If we are to remain credible to our members we have got to 

become far more cohesive and work as one," he says. "Not just 

because it's the right thing to do, but because we will achieve 

far more." 

If elected, John wants to work more closely with local branch 

boards and communicate more effectively with rank and file 

officers about the issues which matter to them. 

But John is clear that his vision will only work if he has the 

support of members and those local branch boards across 

England and Wales. "Not one person can carry this on their 

shoulders; you would be arrogant to think that you could do 

it all on your own," he says. "It's got to be a mix of views and 

skills from around the country. 

"I care about policing and I care about those who deliver 

policing. As their representative body we must ensure we 

speak for them about what matters to them. They deserve 

nothing less." 


5

Secretary’s 

Scribbles 

Paul Robertson 

Police Pensions 

Annual Benefit 

Statements 

At the time of writing this article colleagues 

are still awaiting the arrival in the post 

of their latest Pensions Annual Benefit 

Statement. I’m genuinely hopeful that 

by the time officers read this article they 

will have received their Annual Benefit 

Statement. 

In fact all subscribers to the Police 

Pension should have received this by 

August 31st this year. The fact that they 

haven’t received this, bearing in mind we 

are nearly at the end of the year is not 

only unacceptable but is also a missed 

opportunity for the Pensions Authority to 

outline for the first time what officers in the 

2015 Pension Scheme are likely to earn with 

this pension in the future. 

Is this the first time the Annual Benefit 

Statements have been late? 

Unfortunately the statements were late in 2015, the rationale 

provided by the Pensions Authority after being reported to 

the Pensions Regulator then, was that the 2015 Pension was 

new and the IT solution to deal with this would take some 

time. This was accepted by the Pensions Regulator in the 

circumstances. 

Many officers who have been transferred to the 2015 Pension 

Scheme will recall that the information provided in the 

statement was worthless as future values were not shown. 

At the time the Police Federation raised this point with the 

Force and the Pension Authority and requested that the 

statements were meaningful and showed a proper future 

valuation. 

What is the Police Federation doing about 

the latest failure to send the Annual Benefit 

Statements on time? 

Following a number of complaints from officers, the Police 

Federation recently wrote to the Pensions Regulator to 

complain about the Annual Benefit Statements being late in 

addition to some other complaints that we have received. 

Some of the other issues that have been raised are:- 

Process on retiring 

Officers have reported that the retirement process is 

complicated; paper based when it should be computer based 

and lacks updates and acknowledgements. 



Pensions Being Paid Late 

Over the last year some officers have reported receiving their 

pension late. There is a service level agreement that sets out 

a minimum expectation of receiving the pension within 11 

days with a local aim to complete this within 5 days. When 

this was looked at more closely it was found that data wasn’t 

getting through from the IBC to the Pensions Authority 

quickly enough, thus leading to a delay when received by the 

Pensions Authority. The number of pensions being paid late is 

reducing; however there is much work that needs to be done 

to improve confidence in this area. Officers approaching 30 

years’ service have reported that at the point of retirement 

after working many dedicated years in the Force, the final thing 

they get from the Force is negative in relation to their pension. 

The Police Federation strongly believe that the last process/ 

interaction they have with the Force should be a positive one. 

Transferring In Other Pensions 

Transferees and New Recruits have reported issues 

transferring in their previous pensions. Some ex-PCSO’s have 

been advised that their previous pensions will be frozen and 

cannot be transferred in which is incorrect. Officers who have 

completed application forms to transfer their pension have not 

received acknowledgements or been given a valuation of their 

old pension. After this issue has been looked into it has been 

found that the processes are still not working correctly. There 

has to be better acknowledgement and communication with 

officers wishing to join the Police Pension or Transfer in their 

old pension, the risk is that officers will have no faith in the 

Police Pension and will not contribute. 

Additional Free Annual Quotation 

Under the service level agreement all subscribers to the Police 

Pension are entitled to a free pension quotation (In addition 

to their Annual Benefit Statement) each year. There have 

been reports from many officers that they simply cannot 

access the additional free statement. The current policy is 

that officers can apply through the IBC for a free quotation or 

if seeking ill health retirement this can be applied for through 

their HR contact officer. Officers have reported that they do 

not receive an acknowledgement or on occasions any contact 

or quote back. Some have reported that they only receive 

one free quotation on the 2015 scheme but do not receive 

one for their 1987 scheme pension. There should be a quick 

and simple way of receiving a free quotation where the officer 

is able to have direct access to request this from the Pension 

Authority. 

What is the Police Federation Doing for 

You? 

The Police Federation have a seat on the Force Pensions 

Board that oversees the Police Pensions Authority. All of 

the issues in this article have been raised at the Pensions 

Board in addition to being raised with the appropriate people 

within the organisation. Pensions by their very nature can be 

complicated. The Police Federation understands that there 

will challenges and difficulties in the future. 

That said communication must be improved. Within the 

Pension Regulators recommendation last year they stated 

that if the Annual Benefits Statement is going to be late the 

Pensions Authority must let members know when they can 

expect to receive their statements. This has not happened, 

which has led to a number of rightful complaints from 

members. 

Confidence must also be improved in relation to the 

processes. Investment in a pension is probably the most 

important financial decision that officers will make regarding 

their employment. 

The Police Federation have previously arranged Pension 

Seminars hosted by a Pensions Expert across the Force 

that were well attended and provided confidence especially 

with the implementation of the new 2015 pension. I have 

recently been asked if the Police Federation will arrange 

some additional Pension Seminars for those who missed the 

previous ones. This is something that the Police Federation 

are currently considering. 

If you have any concerns or questions that you would like to 

be raised at the Pensions Board Meeting or have any feedback 

good or bad please do not hesitate to contact the Police 

Federation, we will be pleased to raise any feedback you 

provide. 

Paul Robertson 

General Secretary 

Hampshire Police Federation 


7

Chief Constable Olivia Pinkney, John Apter, Rose Drew & Carey Hansford 

Fallen officers 

remembered 

at the National 

Police Memorial 

Day 

This year’s National Police Memorial Day 

was held on the 25th September at St Pauls 

Cathedral in London. Along with over 40 

Chief Constables, hundreds of police officers 

and the family members of fallen officers 

HRH Price Charles attended the event and 

was joined by the Home Secretary Amber 

Rudd MP. 

Amber Rudd, who gave a reading at the service, said: “The 

police show extraordinary bravery day in, day out, tackling 

dangerous situations in order to keep our families, communities 

and country safe. It is tragic when a police officer loses their 

life, protecting their community, and we must never forget 

their sacrifice. 

“It is my honour to take part in National Police Memorial Day 

and pay tribute to the courageous police officers who have 

fallen in the line of duty and the families that are left behind." 

Hampshire Police Federation Chairman John Apter attended 

the service with Chief Constable Olivia Pinkney. Rosemary 

Drew the mother of fallen Hampshire Officer James Drew and 

James’s cousin Carey Hansford attended with John and the 

Chief Constable. 

Speaking at the ceremony at St Paul’s Cathedral, John Apter 

said: “I think it’s really important. It’s a day to reflect and 

remember our fallen colleagues, but just as importantly it’s to 

remember the families of those fallen colleagues and make sure 

they know that we never forget those who we’ve lost. 

“We shouldn't underestimate just how important this day is, 

not only for the families of fallen colleagues but also for the 

wider policing family. It is a time to reflect and remember." 


Federation Times Issue 15 18 November December 2015 2016 

John added: “The National Police Memorial Day must be 

an annual event. It’s such an important day in the policing 

calendar. I think it’s very sad that Joe and Sharon Holness are 

retiring this year, they have been fantastic ambassadors. 

“This wouldn’t have been in place if it wasn’t for them and I 

think they should be immensely proud of their achievement. 

But this day must continue. 

“And I’m honoured to be here not only representing 

Hampshire Police Federation but also bringing families of fallen 

officers here and showing them that not only will we never 

forget their loved ones, but we will make sure that their legacy 

lives on in events such as this. So I can’t underestimate just 

how important this is.” 

There was silence during the service as petals of 

remembrance, representing all who have lost their lives, 

descended from the Whispering Gallery of St Pauls as the 

orchestra played ‘Abide with me’ and the Last Post was 

sounded. 

Inspector Joe Holness QPM, founder of National Police 

Memorial Day, said: “For me personally, today was 

undoubtedly the most poignant service in the history of 

National Police Memorial Day. This was my last service as 

national coordinator and to gather again where the inaugural 

service took place is somewhat surreal. 

More ways to keep in touch 

Police horses from across the country outside of 

Saint Pauls Cathedral 

“National Police Memorial Day was an idea borne out It is of important to 

“I extend 

us that we 

my 

keep 

gratitude 

in touch 

to everyone 

with you in 

who 

the 

attended 

way which 

today’s 

is easiest for 

tragedy and I would never have dreamed that the charity 

you. That 

and 

includes producing this magazine, or sending emails and more recently 

service and for their ongoing support. It was a day filled with 

using social media. 

service would progress to have the standing it has today. emotion but also with immense pride, and I know it meant a 

“My aim was to honour my fallen colleagues with a fitting Hampshire Police lot Federation to the families has been and friends using Twitter of our for fallen some colleagues time but we to have 

annual service of remembrance and bring the nation 

recognise 

together 

not everybody our patron enjoys The Prince Tweeting! of Wales So we have with now us today.” joined the word of 

Facebook. 

to do so. 

Please like our Facebook page and keep up to date with the ever changing world of 

policing! You can find us by searching for Hampshire Police Federation on Facebook. 

Did you know? 

The Federation subscriptions you pay receive tax relief? However, 

you must apply for it. For more information and a pro forma letter 

all of the details can be found on our website. Here is the link 

http://www.hampshirepolfed.org.uk/services/tax.htm 


9

7 Point Plan 

Relaunched 

The 7 Point Plan which ensures those 

officers and staff who are assaulted on 

duty has been relaunched by the new 

Chief Constable Olivia Pinkney. 

Chief Constable Olivia Pinkney said: "Assaults should never 

been seen as ‘just part of the job’. 

The 7 point plan came about following work from of 

Hampshire Police Federation in highlighting the level of 

violence against officers and staff and that in many cases they 

were not being treated as victims should be. 

The Chief Constable said, "Officers and staff come into 

contact with people who are sometimes going through the 

worst experience of their lives, but this doesn’t give people 

the right to ever verbally or physically abuse our people. 

“An attack on one of our officers or staff is an attack on all of 

us. If someone is hurt while on duty, the impact is huge. 

"The individual is affected, 

their team is affected, their 

family is affected and ultimately 

the people of Hampshire and 

the Isle of Wight are affected 

because that person may not 

be able to immediately return 

to duty. We are committing 

to doing everything we can to 

support members of the police 

family if they are assaulted”. 

The plan includes helping 

victims recover with extra supervision, presenting the best 

evidence to achieve a successful conviction, and ensuring that 

no officer ever has to investigate an assault when they are 

the victim. The Chairman of Hampshire Police Federation, 

John Apter has been leading this work and has helped it to be 

introduced in forces across the country. 

John said: "Police officers and staff perform a difficult and often 

dangerous job, they deserve to be looked after if they are 

assaulted while performing their role. Nobody should expect 

to be assaulted just because of the job they do. 

10 www.hampshirepolfed.org.uk 

Signing of the plan – from left Ben Snuggs, 

Kathy Symonds, John Apter, Olivia Pinkney 

"That's why I started this work so that if our officers and staff 

are assaulted, they get better support and are treated as any 

victim of crime should be. 

"Although we have achieved lots over the past two years, 

the work continues. I want to see tougher sentences for 

those convicted of assaults on a public officer - such as a 

police officer or member of police staff, nurse, teacher or 

firefighter. Those protecting the public deserve to be protected 

themselves and this work is helping us to achieve that." 

The plan is supported by the Police Federation, 

Superintendents Association, Unison and the Constabulary. 

This plan is the very basic level of support our officers and staff 

should expect, nothing less. 

“ 

Police officers and staff perform a difficult 

and often dangerous job, they deserve 

to be looked after if they are assaulted 

while performing their role. Nobody should 

expect to be assaulted just because of the 

job they do. 

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11

The Defence 

Medical Welfare 

Service widens 

its support to the 

Hampshire Police 


“Caring For Those Who Serve” 

The Hampshire Police Federation and the Constabulary have 

recognised the benefits of extending their welfare support. 

The Defence Medical Welfare Service (DMWS) are now 

working in partnership with the Hampshire Police Federation 

to deliver a new welfare package ‘The Police Medical Welfare 

Support Service’ available to Police Officers, staff or family 

members of Hampshire Constabulary. 

The expertise of the charity DMWS is rooted in operational 

experience, this enables them to offer their service to other 

frontline workers who put themselves in harms’ way to 

protect the public. So whether you have been injured or 

assaulted, receiving medical treatment, are on sick leave or 

even when you are under suspension or investigation, DMWS 

is there to offer support. The charity can provide you with 

everything from a confidential and impartial listening ear, 

practical assistance, home visits, liaising with your employer, and 

emotional support to referrals to other agencies. 

The service delivery fits with the wider implementation of 

Hampshire Constabulary’s “Seven-Point Plan”, where welfare 

provision is a key element of Point 4 ‘to ensure victims recover 

better and more quickly if they receive the right welfare and 

supervision’. 

Hampshire Police Federation Chairman John Apter said: 

“I am very proud to be working with DMWS who will be 

providing an extra layer of support for our officers and staff. 

I am passionate about making sure we give the best possible 

care and support to those within the police family who need it. 

DMWS are well known at providing first class medical welfare 

within the Military, to have that now within policing can only be 

a good thing. 

“Our officers and staff perform a difficult and challenging job; 

in times of need it is vital they have the very best support 

available. They deserve nothing less”. 

Over the past 5 months DMWS have been supporting Gavin, 

an injured Hampshire Police Constable and his family after he 

suffered a severe injury following a road traffic collision on his 

way to work, this resulted in him losing a limb. During Gavin’s 

hospital stay he was visited frequently by DMWS Welfare 

Officers Sue Wade and Martell Jordan who helped him and his 

family with practical and emotional support to ensure the best 

possible outcomes following his life changing injury. 

Studies have found that a quicker return to daily life after a 

long hospital stay can dramatically improve the welfare of 

patients as they move on to the next level of care. Gavin was 

keen be discharged and start his road to recovery back in his 

own home. However, even when he was deemed medically 

fit, a great number of adjustments needed to be made before 

he could return home. On the practical side, the DMWS 

Welfare Officers liaised with the housing provider to ensure 

that essential house adaptations were completed during a 

time when the family was least able to dealing with this time 

consuming task. When Gavin needed a suitable wheelchair 

DMWS used their charitable connections with the Blue Lamp 

Foundation who not only covered the cost for his mobility aid 

but also provided financial support to fund the accumulated 

high hospital parking costs. 

Sue and Martell also offered emotional support to the 

whole family. Gavin’s wife Kelly is a trained nurse herself and 

understood the medical situation, but she struggled to cope 

with the psychological impact this had on her and the rest of 



DMWS Welfare Officers, Sue Wade and Martell Jordan 

the family. DMWS listened to the worries and fears expressed 

and used their counselling skills to offer direct personal support. 

Gavin said, “My life was changed forever on 25th May 2016, 

and I suddenly found myself in a very unfamiliar situation. 

Sue and Martell from DMWS visited me very early on in 

my recovery, and remained a constant source of support 

throughout. 

“Their help in dealing with the housing provider and 

persistently and tirelessly contacting them until the necessary 

adjustments were made to our home was a huge burden 

removed from us. I'm grateful that the DMWS was made 

available to me as a police officer, and I would commend the 

service to my colleagues”. 

How to get in touch: 

For referrals you can either contact your Hampshire Police 

Federation representative to contact us and authorise a referral 

or directly refer yourself for support by contacting DMWS on: 

07730 219 571 / police@dmws.org.uk 

The Police Medical Welfare Support Service 

is confidential and operates independently 

outside of the police force. 

We are very pleased to say that Gavin is now on the road to 

recovery and has already returned back to work. 

There are a number of other officers that the DMWS team 

are now supporting, although new to the Constabulary it is 

already making a positive difference to the lives of our officers 

and their family members. 


13

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Federation Times Issue 15 November 2015 

HOME INSURANCE 

FROM HOMEPLAN 

15

RED ARC 

WELFAE SUPPORT 

– Helping to make 

a difference 

We have recently changed our Group Insurance 

Provider, as part of the new scheme we have an 

enhanced welfare support programme which 

compliments what is already available within 

the Constabulary. 

We want our members and their families to use this service and 

get the benefits from it, this is why as a member of the Group 

Insurance Scheme it is important you know what is available for 

you. Please remember that this is a family benefit and the service 

is available to you, and your immediate family and dependents. 

About RED ARC 

RED ARC was established in 1997 as an Independent Care 

Advisory Service, providing practical advice and emotional support 

for people suffering a serious illness, bereavement or long-term 

disability at different life stages. 

The advice and support they provided is totally confidential and 

no information or details will be passed to the Force, Federation 

or even contained within your NHS records. 

No-one will know you have called except you and your nurse 

advisor at Red Arc. 

Why Is There A Need For These Services? 

Mainstream services such as the NHS and Social Services are 

coming under increasing strain to deliver on targets such as 

waiting lists. As a result patient’s expectations with regards to the 

service they should receive cannot always be met. The reality is 

that there is little time for the patient, especially in the ‘softer skills’ 

of listening, reassuring and informing. This shortfall can cause real 

distress at times of serious illness, or at the onset of a chronic 

condition or disability that is affecting you and your family. 

The Specialist nurse advisors are focussed only on you and the 

time they can spend talking to you is dependent wholly upon your 

needs. 

How the Service Works? 

As well as critical illness support our scheme provides support for 

a wide range of conditions including mental health problems, work 

related stress and muscular-skeletal problems. 

contact themselves as a member of the Group Insurance Scheme 

for support on any other health related matter. When necessary, 

and with your specific consent and permission, your Federation 

Representative can even make that initial call for you and ask a 

nurse advisor to contact you. 

However the initial contact is made, the process is the same: 

• A Personal Nurse Adviser calls 

The initial call introduces the nurse and explains exactly how 

the service can help. If contact can’t be made, then a letter is 

sent explaining what the service offers and assuring you of the 

confidentiality of the service 

• Ongoing Support 

Following the initial call, the nurse takes time to listen and 

understand how they can help both emotionally and practically. 

Regular support calls are put in place and in many cases this 

relationship continues for several years – remember this is 

focussed on your needs and each of us are different. 

• Additional Help 

Where clinically appropriate, at the discretion of the Nurse, your 

nurse advisor may identify additional support or therapy that 

could help to speed up recovery or make life more comfortable. 

They can organise a very wide range of additional help e.g. oneoff 

Specialist Nurse Visit, counselling, specialised physiotherapy, 

speech & language therapy, complementary therapies, specialist 

equipment, the list is wide and varied. 

In addition, the nurses regularly supply CDs, DVDs, books, leaflets, 

factsheets and health related books including some specifically 

designed for children. 

The RED ARC ethos is all about being creative in helping people 

when they need it most. 

Your Personal Nurse Adviser will be available to you by telephone 

in normal business hours, and will be able to provide information 

and support for as long as you need it. 

Patients are automatically referred as the result of a critical illness 

claim through the Group Insurance Scheme Provider, or can make 



More ways to keep in touch 

It is important to us that we keep in touch with you in the way which is easiest for 

you. That includes producing this magazine, or sending emails and more recently 

using social media. 

Hampshire Police Federation has been using Twitter for some time but we 

recognise not everybody enjoys Tweeting! So we have now joined the word of 

Facebook. 

Please like our Facebook page and keep up to date with the ever changing world of 

policing! You can find us by searching for Hampshire Police Federation on Facebook. 

Did you know? 

Did you know? 

The Federation subscriptions you pay receive tax relief? However, you must apply for it. For more 

information and a pro forma letter all of the details can be found on our website. Here is the link 


The Federation subscriptions you pay receive tax relief? However, 

you must apply for it. For more information and a pro forma letter 

all of the details can be found on our website. Here is the link 


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Memorial 

to fallen 

officers 

unveiled at 

Netley 

A memorial wall to honour Hampshire 

police officers and staff who died in the line 

of duty has been unveiled at Netley Police 

Training HQ.. 

The project for the wall has been led and funded by 

Hampshire Police Federation. The idea to have a memorial 

was launched following the death of PC Steve Rawson who 

died in a motorcycle crash aged 40 while on an undercover 

surveillance operation in Southampton three years ago. 

The display includes the names of all those officers who have 

died in the execution of their duty since records began in 1849. 

John Apter, chairman of Hampshire Police Federation, said: 

“It was following the tragic death of our colleague PC Steve 

Rawson that I realised we had no physical memorial to fallen 

officers. 

“I felt strongly that this wrong should be put right and there 

must be a place where our colleagues would be remembered. 

We needed something as a mark of these brave officers who 

have died in the line of duty. This is a really important piece of 

work and I am so proud to be able to unveil this long-awaited 

memorial to fallen officers from Hampshire and the Isle of 

Wight. 

Family members of fallen officers joined serving and retired 

colleagues at the unveiling ceremony which was held on 

the 3rd October. The Chief Constable was joined by former 

Hampshire Chief Constables including Andy Marsh, Alex 

Marshal and Paul kernaghan. Former Deputy Chief Constables 

Ian Readhead and Simon Cole also attended the service which 

was led by Police Chaplain David Wilbraham. 

After the unveiling John Apter said, “It’s essential that those 

colleagues we have lost are never forgotten. This memorial wall 

is long overdue and much needed, it will provide a long-lasting 

tribute to the memory and sacrifice of our fallen colleagues.” 

National Police Chaplain David Wilbraham during the 

opening service 

The memorial can be seen at the entrance to Victoria House 

at Netley Training HQ. We would encourage everybody who 

attends Netley to pause at the memorial and read the names 

of those fallen colleagues. 


More mortgage borrowers 

are moving to fxed rates 

More UK borrowers are remortgaging – suggesting that people 

are increasingly taking the view that the ultra-low interest rate 

period could be coming to an end. 

Many borrowers have beneftted from extraordinarily low rates 

for fve years since the base rate was lowered to 0.5%, but this 

policy was introduced under exceptional circumstances. 

With the economy now frmly in growth mode, employment 

increasing to record levels and unemployment falling fast, there are 

calls for the Bank of England to raise rates sooner rather than later 

to head off future infationary pressure. 

Although the Bank of England has given no specifc signal that 

interest rates will start rising, average mortgage rates have edged 

up a little in recent months. Despite this, many mortgage products 

still offer excellent value compared to historic levels and savvy 

borrowers are taking advantage of this. 

In the months ahead, more and more borrowers – including those 

who have benefted from ultra-low standard variable rates (SVR) 

– will be increasingly considering their remortgage options. 

If you’re one of them, talk to our Mortgage Advice team, 

who have access to the whole of the mortgage market – including 

exclusive deals for the Police family that are not available elsewhere. 

Visit our website policemutual.co.uk/mortgages if your 

current mortgage deal is ending soon, you’re moving house or 

about to buy your frst home and see how we can help. 

Police Mutual’s mortgage advice service 

With our mortgage advice service, we take the stress out of your 

big decision. 

When you choose Police Mutual to help you fnd a mortgage, you 

can rest assured we’ll keep you on track and make sure you’ve got 

everything you need to make the big decision stress-free. 

Why choose the Police Mutual Mortgage Advice Service? 

• Access to the whole of the mortgage market – over 

80 leading UK lenders 

• Exclusive deals for the Police Family, that are not 

available elsewhere 

• Free advice for our members – we only recommend 

products that are relevant to you * 

• No inconvenience – we’re here to talk when you’re free 

We can help you with: 

• Re-mortgaging 

• Mortgages for frst time buyers 

• Help to Buy – mortgages with only a 5% deposit 

• Mortgages for home movers 

• Buy-to-let 

• Mortgage protection 

• Conveyancing 

• Home insurance 

Call us on 0800 032 5333 or enquire online. 

Your home may be repossessed if you do not keep up repayments on your mortgage. 

You may have to pay an early repayment charge to your existing lender if you remortgage. 

* 

For members, Police Mutual provides free mortgage advice and receives a commission from the 

mortgage lender which we use to fund this service. The fee payable by non-members is £300 but 

this will be waived if you take out any Police Mutual Group product during the process. 

Police Mutual Assurance Society Limited is an incorporated friendly society. Police Housing Fund Limited, trading as Police Mutual, is registered in England & Wales 

No. 5069158 and is an appointed representative of Mortgage Advice Bureau Limited for mortgages and Mortgage Advice Bureau (Derby) Limited for insurance 

who are both authorised and regulated by the Financial Conduct Authority. Registered offce: Alexandra House, Queen Street, Lichfeld, Staffordshire WS13 6QS.

Federation Welfare 

Cottages – a helping 

hand when you 

need it most 

The Federation cottages are now well 

bedded in and have proved a great asset for 

members and their families. We have put 

a lot of time and effort into providing these 

facilities and it is clear from the feedback we 

receive from those who use them they are 

really paying back now. 

For those of you who do not know about them we have two 

lodges at Sandyballs holiday park which is in the heart of the 

New Forest. 

The original lodge is a Vista lodge set on the edge of the park 

with breath-taking views over the surrounding countryside it has 

a large decked area with bi fold doors and a Jacuzzi set into the 

decking, a real bit of luxury. It has a double and a twin bedroom 

and a sofa bed in the lounge so will sleep 6. 

Following the overwhelming success of the first cottage we 

purchased a second one. The newer Garden lodge is set in a 

quite part of the park, is a lot bigger and is a real home from 

home; it has a large garden with artificial grass so it is user 

friendly for children and pets year around. It also has a large 

patio area and outdoor dining options. 

It will also sleep 6 in the same configuration as the Vista. We are 

responding to feedback, members who go to the Vista Lodge 

love the hot tub so we are trying to get one installed at the 

garden lodge too. We are hoping that by spring 2017 this will 

be in place but it’s still a work in progress. 

The main purpose of the lodges is to provide respite welfare 

breaks for officers who are going through traumatic times in 

their lives. We want to be able to offer a benefit to those 

officers free of charge to try and give them the quality time with 

their friends or family that they need. 

If you are a supervisor or friend of an officer who you feel may 

benefit please contact them and put them in contact with one 

of their local Federation Reps. The rep will then speak with 

the officer check availability for the lodges and what dates the 

officer can do in the next 4 weeks. They will then complete 

an application form with them, they only criteria is have to be 

a subscribing member of the federation and have a genuine 

welfare need. 

The form will then be submitted to the office for a panel to 

decide if the application meets the criteria and hopefully a 

date will be offered that the officer wants. At certain times of 

the year we do have high demand, but it is very rare that an 

application that meets the criteria is not given a stay. 

On the weeks that the lodges are not set aside for welfare 

we let them out to members at cost price. The cost of using 

the lodge e is to cover the administration cost, we don’t make 

money from those staying, this is your local Federation giving 

you something back. The 2017 dates are in the process of being 

allocated from the ballot. 

As I said at the start these have proved a great success and we 

have received so much positive feedback from them they have 

had 100% occupancy this year which is great and means 208 

officers and their families will have benefited over the past 12 

months. 

Phil Callard 

Treasurer 

Hampshire Police Federation 



Changes to 

your Group 

Insurance 

Scheme 

Following a competitive tender process conducted in October, 

we are really pleased to announce that, commencing from 1st 

December, we have reappointed Philip Williams and Company 

to manage our Group Insurance Scheme for the next three 

years. Having previously managed our scheme from 2005 

to 2013 we are very familiar with the company and are very 

confident of the service that will be provided by them to our 

members. 

We understand the financial pressure faced by all police 

officers so one of the main things we wanted to secure was a 

fixed price for the next three years. We believe that we have 

achieved this, with a very competitive price of just £21.00 per 

calendar month for serving members, secured until 2019. The 

premiums for partners and retired colleagues have increased 

but with the level of claims such as life and critical illness claims 

over the past 3 years this were unavoidable. 

With a great range of benefits, we believe that the scheme 

offers unbeatable value, and takes care of many of your family’s 

main insurance needs in a single package, with the added 

convenience that payment is made directly from your pay. 

Most elements of insurance are relatively straightforward, and 

payment is automatically made followed an insured event, 

such as a death, diagnosis of a critical illness, a reduction in 

pay, or breakdown of your vehicle etc. However, as with all 

these things there can be occasion when things don’t go as 

we expect or hope, and we believe that the appointment of 

Philip Williams and Company will enhance the service to you 

in such circumstances. They have over 35 years’ experience 

in the Police Group Insurance market, and currently operate 

schemes for over twenty Police Federations across the country. 

They are a privately-owned company, providing greater 

flexibility with claim handling, and we have access to a team of 

experienced claims handlers and account managers who will 

work on your behalf to try and resolve any issues that may 

arise. 

The re-appointment of Philip Williams and Company will also 

provide access to a nurse led care service provided by Red 

Arc. This service will further enhance our commitment to 

provide our members with a first-class welfare programme. 

Included elsewhere in this magazine is an article explaining 

their service, and how to access it. We would encourage you 

to familiarise yourself with this service, and should you need to 

access the support then you can have the confidence that it 

is a fully confidential service, independent from your health or 

occupational health records. 

Whilst we will be working with Philip Williams and Company 

over the next three years we will be considering how we can 

further enhance the scheme benefits, whilst trying to balance 

the overall price to maintain its affordability for everybody. One 

of the issues we have considered is the inclusion of mobile 

phone insurance, and we recently conducted a survey to ask 

you about this. The results of the survey were broadly positive 

for its inclusion, but not overwhelmingly supportive to convince 

us that we should include it at this time. Since the appointment 

of Philip Williams, we have already visited their mobile phone 

provider to see the service they provide, and I have to say the 

impression was very positive. We will keep this option under 

consideration, and if we feel that the position changes, and 

there is overwhelming interest in including this cover then this 

is something we can add in the future. 

The majority of subscribing members to the Police Federation 

are already members of the scheme, and we would encourage 

you to review all the benefits included when the new scheme 

brochures are sent to you to ensure you are taking advantage 

of all the scheme offers. 

We are proud of our Group Insurance Scheme and know from 

those who use it you see it as a life line. If you are not currently 

a member of the scheme but would like to join, then please 

contact the Police Federation Office for further details. We are 

currently offering new members three months free cover upon 

joining. 


21

Hampshire 

Detectives 

Receive 

National 

Recognition 

October 2016 saw the annual Police 

Federation National Detective Forum 

(PFNDF) seminar and awards which this 

year were held in the Humberside area. 

Firstly congratulations must go to our 

nominees DI Martin Chudley who was 

placed second for Investigation of the Year 

for his work on Operation Columbian 

the murder of Georgina Edmonds in 

2008 and the subsequent arrest trial 

and acquittal of the suspect. Following a 

forensic breakthrough approval was given 

to pursue the case against the suspect 

using double jeopardy legislation and the 

suspect was convicted in 2016. He has since 

lost his appeal in October 2016 against the 

conviction. 

Upon receiving his award Martin said, “This award is for the 

family of Mrs Edmonds, who have been so supportive over the 

years. The best day of my career was when the offender got 

convicted – it was the worst day when he initially went free. 

It was worth the pushing and pushing to see justice done; it’s 

always worth it for the victims and their families” 

DI Paul Masters who was placed third nationally in the 

‘Services To Detectives’ Category for his work on Digital 

Media Investigation for his enthusiasm and innovation in his 

implementation of the Digital Media Investigation Programme 

in Hampshire to promote new ways of working and using 

his expertise to protect vulnerable groups susceptible to 

cybercrime. 

On receiving his award Paul said, “I’m very honoured to receive 

this award – it’s something I’m very passionate about. Digital 

is the way forward – and the new policing. Online is the new 

frontline.” 

DI Martin Chudley (on the right) receiving his award. 

DI Paul Masterman reviving his award. 

The PFNDF meets quarterly to raise issues that affect 

Detectives across the country and to share good practice and 

learning. As the Hampshire representative I have recently 

raised issues around staffing and the PSI to DC programme to 

see what others Forces were doing and their views. 

This year’s seminar itself included lectures around police use 

of digital media in an investigation, direct entry Detectives 

into the Metropolitan Police, Operation Red Eclipse, (A 

Welsh investigation into an online blackmail which uncovered 

thousands of IIOC offences), the use of Polygraph on RSO’s 

and the closing lecture on the death of a vulnerable adult 

which was convicted as a murder with Honour Based Violence 

at its core. 

If you have any major issues that you feel should be raised on 

a nationally level in the Forum or good work which I can ask to 

be included in the quarterly Newsletter please contact me 

DC Scott SPAFFORD 

Detective Constables Rep 

Hampshire PFNDF Rep 


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23

You protect us. 

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At Slater and Gordon, we 

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