CR Magazine - Winter 2016

Winter 2016 issue of the Chicago REALTOR® (CR) Magazine the official publication of the Chicago Association of REALTORS®.

Winter 2016 issue of the Chicago REALTOR® (CR) Magazine the official publication of the Chicago Association of REALTORS®.


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<strong>CR</strong><br />

Chicago REALTOR ®<br />

<strong>Magazine</strong><br />

Charging Your<br />

Business with<br />

Positivity<br />

V o l u m e 26 | <strong>Winter</strong> 2 0 1 6<br />

Meet <strong>2016</strong> -2017<br />

C.A.R. President<br />

MATT<br />

SILVER<br />

and the New<br />

Board of Directors<br />

The Official Publication of the Chicago Association of REALTORS ®<br />

www.ChicagoREALTOR.com 3



OR TEAM’S<br />



JAN. 15, 2017<br />


March 23, 2017<br />

www.ChicagoREALTOR.com/SalesAwards<br />

The estimated minimum production thresholds to be recognized as a C.A.R. <strong>2016</strong> Sales Awards Top Producer are $ 8 million in volume or 27 units closed in MRED. These estimated thresholds are based<br />

on current production data pulled from MRED. The final data pull from MRED will occur mid-January 2017. The final minimum thresholds may be adjusted slightly, based on this data.

Cover photo by Tori Soper, Tori Soper Photography<br />

46.<br />

YPN + W<strong>CR</strong> Chicago's<br />

5 th Annual Casino Royale —<br />

An RPAC Fundraiser<br />

ChicagoREALTOR®<br />




4 President’s Perspective<br />

6 From the CEO<br />

8 Editor’s Picks<br />

9 What’s Online<br />

34 Bookshelf<br />

35 Listen Up<br />

42 Photo Album<br />

48 Calendar<br />

50 The Buzz<br />

<strong>Winter</strong> <strong>2016</strong><br />

24. 21.<br />


10 Matt Silver: <strong>2016</strong>-2017 C.A.R. President<br />

14 Chicago REALTORS ® in State and National Leadership Roles<br />

15 Introducing the <strong>2016</strong>-2017 Board of Directors<br />

18 Hall of Fame: Nancy Suvarnamani<br />

20 What Keeps You Up At Night<br />

21 Renovation Diary: The Move to 430 N. Michigan<br />

24 Geotargeting: The Newest Adage in Real Estate Marketing<br />

26 Good Vibes Only: Charge Your Business with Positivity<br />

28 Get Engaged. Get Facebook Live.<br />

“<br />

30 Mentors: How to Find One, How to Be One<br />

Location, location, location-based<br />

32 Hit Your Target: Easify ® Your Business<br />

marketing may UPDATES become the newest adage<br />

5 Foundation Update<br />

in real estate 36 marketing.<br />

Goveronment Affairs: R Voice Chicago<br />

38 CommercialForum<br />

39 Global Real Estate Council<br />

26. 40 Industry Partners<br />

www.ChicagoREALTOR.com 3


My dad asked me many years ago,<br />

“When the door of opportunity opens,<br />

are you bringing people with you and<br />

holding it open for them to join you? Or,<br />

are you shutting it behind you as you embark on your journey?” To<br />

be a leader you need to know who is to follow, and strive to inspire<br />

as you have been inspired.<br />

I am in the trenches every day with awesome brokers, some unaware<br />

of the incredible tools we as an association offer. I have been afforded<br />

the chance to speak on behalf of so many voices. It is my goal to raise<br />

the bar on education, professionalism, integrity, and "real service." I<br />

believe that to give real service, you must add something which<br />

cannot be bought or measured with money: sincerity and integrity.<br />

As we approach a new year, my guiding belief is that all of Chicago<br />

matters- every member, neighborhood, community, resident,<br />

landlord and tenant. As REALTORS ® , we are all connected – the<br />

effects on one neighborhood are felt by all. I intend to create<br />

opportunities to hear from all and initiate programs and services to<br />

address each area. I implore you to get involved in your community<br />

and help those in need. I challenge you to strive to be uncommon<br />

leaders in your community, as well as your business.<br />

Watch Matt’s inaugural speech.<br />

It is my goal that our membership leads profitable, comfortable, and<br />

productive lives — that we are recession-proof and prepared for what<br />

lies ahead. Throughout the coming year, the threats and wins will<br />

announce themselves; it is my hope to guide us through them with<br />

class and grace. I promise you I won’t be perfect. However, I will strive<br />

each and every day to create a legacy you can take pride in.<br />

I look forward to working with you and learning from you in the<br />

months to come.<br />


<strong>2016</strong>-2017 President<br />

Chicago Association of REALTORS ®<br />

4 Chicago REALTOR ® <strong>Magazine</strong>


The Foundation's Year of Giving<br />

Throughout the year, the Foundation has been actively engaged in assisting REALTORS ® and their families in meeting their real<br />

estate educational goals through scholarships, as well as helping to build a stronger Chicago through our work with various nonprofit<br />

organizations.<br />

Here’s a look at what we’ve accomplished this year:<br />

Charitable contributions<br />

$<br />

70,500 in charitable contributions to:<br />

• All Chicago<br />

• Advocates for Adolescent Mothers<br />

• Boys & Girls Clubs of Chicago<br />

• Union League Boys & Girls Club<br />

• REALTORS ® Relief Fund<br />

• Illinois REALTORS ® Relief Fund<br />

• Marion Maner Public Memorial<br />

• Nate Ellis Support Fund<br />

• Hephzibah Children’s Association<br />

• Renaissance Social Services<br />

• Harley Helping Hands<br />

• Mercy Housing Lakefront<br />

• Sarah’s Circle<br />

Scholarships<br />

34 individual scholarships, totaling<br />

over $ 17,000<br />

• 4 Zeke Morris scholarships, totaling<br />

$<br />

2,000 (provided through Ada S.<br />

McKinley Community Services)<br />

• 2 Veteran’s Pre-Licensing<br />

Scholarships, with more pending<br />

$<br />

22,500 Institutional scholarships to:<br />

• REEF – Jim Kinney Scholarship<br />

• REALTOR ® University<br />

• Goldie B. Wolfe Miller Women<br />

Leaders in Real Estate Initiative<br />

• 100 Club of Chicago<br />

• DePaul University<br />

• Roosevelt University<br />

• Real Estate Associate Program<br />

(R.E.A.P)<br />

Partnership with the Boys & Girls Clubs<br />

• Donated $ 10,000 to the Boys & Girls<br />

Clubs of Chicago and Union League<br />

Boys & Girls Club<br />

• Organized a highly successful<br />

Volunteer Day on August 5 th , in<br />

partnership with NAR, to throw a<br />

carnival and distribute over 250<br />

backpacks with school supplies to<br />

the children.<br />

$<br />

12,335 Raised for Good Causes at 133 rd Inaugural Gala<br />

Thanks to your generosity at the 133 rd Annual Inaugural Gala, we<br />

raised $ 12,335 for the C.A.R. Foundation, All Chicago and the Boys<br />

and Girls Clubs!<br />

We invited individuals who have been impacted by these<br />

organizations to speak at the Gala. Hear their stories on<br />

ChicagoREALTOR.com<br />

Speeches of Hope & Inspiration<br />


Boys & Girls Clubs<br />

of Chicago<br />


All Chicago<br />


All Chicago<br />

www.ChicagoREALTOR.com 5


The end of the year is always a time for reflection.<br />

We’re busy assessing what worked this year and<br />

what we want to build on for next year. It’s an<br />

especially exciting time for us at the Association,<br />

as we begin the new year in our new home at 430 N. Michigan, the<br />

REALTOR ® Building.<br />

Throughout this process, from initiating the search for a<br />

commercial broker representative, to forming work groups and<br />

touring buildings, it has been a year of profound collaboration.<br />

I want to thank the members of C.A.R.’s Building Work Group,<br />

Space Planning & Design Work Group and Board of Directors for<br />

their careful consideration of our options and the future of the<br />

Association.<br />

We’ve questioned the way we utilize our physical space, as well<br />

as how we deliver our essential services to our members. We<br />

believe that our new office will truly be a major benefit for you, our<br />

members, as we tap into the synergies with Illinois REALTORS ®<br />

and the National Association of REALTORS ® that come with a<br />

shared space.<br />

Check out the 4 30 N. Michigan<br />

Renovation Diary<br />

I invite you to check out the Renovation Diary here in the magazine<br />

(starting on page 21), as well as online at ChicagoREALTOR.com,<br />

and see how we’re transformed the blank slate into an incredible<br />

space for you to work, learn, collaborate and thrive.<br />

We’ll be throwing an open house in the coming months; but don’t<br />

wait until then – stop on by. We are thrilled for our 13,500 members<br />

and 8,000 students to be beneficiaries of this new and improved,<br />

innovative environment, and we’d be happy to give you a tour.<br />

Our new home is yours, too.<br />

GINGER DOWNS, rce, cae, cips, iom<br />

Chief Executive Officer<br />

Chicago Association of REALTORS ®<br />

6 Chicago REALTOR ® <strong>Magazine</strong>

Imagine your business if...<br />

• There was an extra tax on your real estate commission<br />

• There was an extra tax on your clients’ real estate transactions<br />

• There was no mortgage interest deduction,<br />

costing your clients millions<br />

• There was an extra tax on your MLS subscription<br />

• There was a ten percent tax on all your advertisements<br />

RPAC<br />

dollars work<br />

to keep<br />

these issues<br />

from being<br />

your reality.<br />

Invest in RPAC to protect your clients and your business, today.<br />






RPAC is one of the<br />

most bi-partisan<br />

PACs in the nation<br />




www.ChicagoREALTOR.com/RPAC<br />

Contributions are not deductible as charitable contributions for federal income tax purposes. The Illinois REALTORS ® Political Action Committee (RPAC) collects contributions from members of the National Association of REALTORS ® (NAR) for political activities. A portion of each contribution<br />

will be used for state political activities; at least 30% will be used for federal campaign purposes. The federal portion will be charged against an individual's federal contribution limits under 2 USC 441a. Contributions are VOLUNTARY and refusal to contribute does not affect membership<br />

rights. A member may contribute more or less than the suggested amount. A copy of our report filed with the State Board of Elections is (or will be) available on the Board's official website www.elections.il.gov or for purchase from the State Board of Elections, Springfield, Illinois.<br />

www.ChicagoREALTOR.com 7


Meet Your Leadership<br />

As we gear up for a new year, get to know the people<br />

leading the way. Guess which board member can play<br />

the ukulele and who unwinds by dancing to Britney<br />

Spears (Hint: not Ginger) — page 15 is chock full of<br />

secret talents and favorite restaurants from our talented<br />

directors. Dive into President Silver’s story on page 10.<br />


b.o.d.<br />

Geotargeting<br />

Location Based Marketing<br />

I love David Wolf’s insights on new trends in location-based marketing.<br />

Imagine a client receiving an alert for your nearby open house when<br />

they stop for brunch in their favorite neighborhood! Read more about<br />

this real estate marketing trend on page 25.<br />

Good Vibes Only<br />

Three Top Producing REALTORS ® share their tips for positivity<br />

in this business. “Know what makes you tick, what makes you<br />

excited, what inspires you,” says Ryan D’aprile. Check out page<br />

26 for more wisdom. Also shop their book recommendations<br />

in Well Read, page 34.<br />

Here's to a prosperous 2017. As always please reach out<br />

with any feedback or questions — I'd love to hear from you!<br />

Jessica Kern<br />

Director of Marketing<br />

and Communications<br />

jkern@chicagorealtor.com<br />

8 Chicago REALTOR ® <strong>Magazine</strong>

Chicago REALTOR ®<br />

<strong>CR</strong> <strong>Magazine</strong><br />

<strong>2016</strong>-2017 BOARD OF DIRECTORS<br />


Matt Silver<br />


Rebecca Thomson<br />


Tommy Choi<br />


Dan Wagner<br />


Nicholas Apostal<br />

Michael Chamberlin<br />

Robert C. Eby<br />

Gaspar Flores, Jr.<br />

Antje Gehrken<br />

Heather Gustafson<br />

Maurice L. Hampton<br />

Drussy Hernandez<br />

Erin Mandel<br />

Dave Naso<br />

Christopher Pezza<br />

Nykea Pippion-McGriff<br />

Hugh Rider<br />

Kevin Van Eck<br />

Deena Zimmerman<br />


Ginger Downs, rce, cae, cips, iom<br />

The Chicago REALTOR ® <strong>Magazine</strong> is published<br />

quarterly by the Chicago Association of REALTORS ®<br />

for its members. Advertising is purchased and<br />

does not necessarily represent the position of the<br />

Chicago Association of REALTORS ® .<br />


Ginger Downs, rce, cae, cips, iom<br />

gdowns@chicagorealtor.com<br />

EDITOR<br />

Jessica Kern<br />

jkern@chicagorealtor.com<br />


Maria Dickman<br />

mdickman@chicagorealtor.com<br />


Jim August<br />

jaugust@chicagorealtor.com<br />

For advertising information please contact<br />

Mary Beth Durkin<br />

at (312) 214-5530 or ads@chicagorealtor.com<br />


C.A.R. Central: 430 N. Michigan Ave., 8 th Floor<br />

Chicago, IL 60611<br />

Ph: (312) 803-4900<br />

Fax: (312) 803-4905<br />

C.A.R. West Towns: 6017 W. 26 th Street<br />

Cicero, IL 60804<br />

Ph: (312) 803-4900<br />

www.ChicagoREALTOR.com<br />


Under long established policy of this Association, the Illinois Association<br />

of REALTORS ® and the National Association of REALTORS ® :<br />

1. The broker’s compensation for services rendered in respect to any<br />

listing is solely a matter of negotiation between the broker and his or<br />

her client, and is not fixed, controlled, recommended or maintained by<br />

any persons not party to the listing agreement.<br />

2. The compensation paid by the listing broker to a cooperating<br />

broker in respect to any listing is established by the listing broker and<br />

is not fixed, controlled, recommended or maintained by any persons<br />

other than the listing broker.<br />

Videos Digital Resources<br />

Extras<br />

What’s Videos Online @<br />

Photo<br />

Videos<br />

ChicagoREALTOR.com<br />

Galleries<br />

Links<br />

Videos<br />

Resources<br />

• Watch Matt Silver’s Inaugural Speech.<br />

• See why your peers invest in RPAC.<br />

Videos<br />

Videos<br />

Resources<br />

Videos<br />

• Hear the stories of three women impacted by your giving to<br />

the Foundation.<br />

• Watch Nancy Suvarnamani’s Hall of Fame speech, and check<br />

out her video.<br />

• Get to Know Our Global Investors: Canada.<br />

Resources<br />

Resources<br />

Resources<br />

Photo Galleries<br />

• Verify Your Sales Data Instructions.<br />

• Download the Cook County Sheriff’s eviction guide.<br />

• Check out the progress in our Renovation Diary.<br />

Photo Galleries<br />

Photo Galleries<br />

Links Photo Galleries<br />

• <strong>2016</strong> REALTOR ® Awards<br />

• 133 rd C.A.R. Inaugural Gala<br />

• YPN + W<strong>CR</strong> Casino Royale<br />

• Social media content, curated and ready for you!<br />

• Influencers to learn from and follow.<br />

Resources<br />

Resources<br />

Links<br />

Look for the icon throughout the magazine for<br />

content with Photo<br />

digital bonuses!<br />

Galleries<br />

Photo<br />

Galleries<br />

Photo<br />

Videos<br />

Galleries<br />

Links<br />

Links<br />

Links<br />

Links<br />

Links<br />

Links<br />

www.ChicagoREALTOR.com 9

10 Chicago REALTOR ® <strong>Magazine</strong>

Silver linings isn't just<br />

<strong>2016</strong>-2017 Chicago Association<br />

of REALTORS ® President Matt Silver’s<br />

Twitter handle — it's his guiding principle.<br />

A longtime industry veteran, Matt brings a<br />

legacy of professionalism, elegance and service<br />

to his role.<br />

His exposure to real estate began when he<br />

was a child, riding in the backseat of a “three blocklong<br />

Oldsmobile” as his family – his father Verne,<br />

mother Marlene, and brother David – road tripped<br />

throughout the United States. While they drove, his<br />

brother would push him to create his own business of<br />

some kind; for David, it was an airline – sort of an early<br />

prototype of Southwest Airlines – and for Matt, many years<br />

later, it would be real estate.<br />

“I remember sitting in the backseat and seeing<br />

the for-sale signs – all the acreage,” he said. Today,<br />

those signs aren’t nearly as frequent – the land’s<br />

been bought and developed. But those vacations<br />

played an integral role in setting the stage for<br />

Matt’s eventual career in commercial and<br />

residential real estate.<br />

Continued on page 12<br />

www.ChicagoREALTOR.com 11

Continued from page 11<br />

Matt graduated from Michigan<br />

State with a degree in Hotel<br />

Restaurant and Institutional<br />

Management. He worked for<br />

Marshall Fields as a manager,<br />

and then for one of the original<br />

partners of Lettuce Entertain You.<br />

Eventually, he began to burn out,<br />

and turned his attention to wine.<br />

But before he could switch from<br />

restaurants to selling wine, his<br />

father talked him into going into<br />

packaging sales together.<br />

Matt Silver's family: Grant Silver, son, David Silver, brother,<br />

Marlene Silver, mother, Verne Silver, father, and Matt.<br />

After ten years, he found himself struggling to break<br />

the six figure mark. His wife at the time, who has Crohns<br />

disease, sometimes was too sick to get out of bed; per<br />

Matt’s dedication to family, he wanted to find a career that<br />

allowed him to be around to help her if something was<br />

wrong. And true to his father Verne’s favorite saying, “Good<br />

luck is the result of hard work,” he went on a series of over<br />

200 informational interviews – everything from medical<br />

device sales to real estate. Following several different<br />

informational interviews on the commercial side, Matt got<br />

excited again.<br />

“I had this, ‘Oh my God, I can crush this,’ moment,” he said.<br />

“I knew that you could earn a really solid living, and what<br />

I liked most was that it could be done the way I wanted<br />

to do it. I remember saying that I didn’t want to get put in<br />

a room to smile and dial. I wanted to problem solve, be<br />

stimulated, and get really creative with it.”<br />

Although Matt eventually then made the jump to residential<br />

real estate, he still has a soft spot for commercial. “It’s very<br />

rare for a residential sector to do well without commercial<br />

offerings,” he stresses. “And, no one wants to live in a strictly<br />

commercial area. Commercial is very important to me.”<br />

His residential career began at Rubloff, under the<br />

mentorship of Jim Kinney. “For the first few weeks, Jim<br />

would sit with me and we went over every contract, every<br />

piece of paper, every sale – any detail I might need to know,”<br />

Matt said. “It was an interesting time to be in the business<br />

because we were switching from books that were printed<br />

every day to computers.” Technology, he notes, that has<br />

actually made the job of a broker easier, and gives them<br />

opportunity to provide even stronger service to clients.<br />

“Real estate has never felt like work to me,” Matt said.<br />

“It’s the culmination of every job I’ve had in my lifetime –<br />

particularly at Rubloff, where I was in my element and I<br />

could rise rapidly.”<br />

After Rubloff sold, Matt switched to @properties for a<br />

brief time – they were expanding to the North Shore, and<br />

they were a new perspective for the market. And then the<br />

market crashed. “For a period, it was as if everything in my<br />

life was saying ‘time for a change!’” Matt said. “I was on the<br />

board, going through a divorce, the market was tanking…<br />

and I reevaluated everything.”<br />

It was at this point that he met Matt Farrell, a fellow C.A.R.<br />

board member. They hit it off, and Matt made the switch to<br />

the growing boutique firm, Urban Real Estate – a “mutually<br />

beneficial” decision. After a year there, he began talks with<br />

Matt and Michael Emery about becoming a partner. Two<br />

years ago, it became a reality.<br />

“And it’s been incredible,” Matt said. “I love what we do, and<br />

our dedication to doing it in the most elegant way.”<br />

Matt and his business partner,<br />

Michael Emery, Urban Real Estate.<br />

Elegance, after all, is one of Matt’s trademarks, right<br />

alongside professionalism. It’s a trait he wants to<br />

encourage membership to embrace this year. “The people<br />

I know in this business are hardworking, dedicated, sincere,”<br />

he said. “This is true in all 77 neighborhoods. It’s incredible<br />

12 Chicago REALTOR ® <strong>Magazine</strong>

the impact we have with All Chicago and Boys & Girls Clubs.<br />

We don’t just move property. We build relationships that<br />

are, more often than not, lifelong, because we become<br />

trusted advisors.<br />

“When we work together, together we accomplish a lot. I<br />

want to focus on the behind the scenes work that brings<br />

value to the process. We aren’t order takers – we have<br />

intrinsic value to the transaction. It’s part of what we<br />

do. People want to trust the expert, and the only way to<br />

become the expert they trust, is to say what you mean,<br />

and mean what you say.”<br />

One of the things you’ll often hear Matt say is, “To give<br />

real service, you have to give something that can’t be<br />

measured, bought or sold with money, and that is<br />

integrity and sincerity.” This service is what makes Matt<br />

so treasured by his clients, everyone from first time<br />

homebuyers to professional athletes and CEOS. And<br />

it’s becoming apparent in his presidency: in his first few<br />

months, Matt hosted three forums for small and large<br />

office managing brokers, as well as past presidents, to<br />

provoke conversation and listen to feedback. He’s wellknown<br />

for taking members’ phone calls, and trying to<br />

problem solve for their issues. And, he keeps a list of<br />

what he wants to accomplish in his year as president on<br />

his iPhone — handy for referencing on-the-go.<br />

In his Inaugural speech, he also challenged his fellow<br />

Chicago REALTORS ® to strive to be uncommon, not<br />

just ordinary.<br />

His drive to go above and beyond, and to give back<br />

to his community, propels his interests outside of<br />

his work.<br />

“If I’m not at work, or at a hockey game, or doing some<br />

parental duty, I’m at a charity event, because that’s<br />

what I want to do with my free time: give back,” he said.<br />

“I’ve been given so much, and had so many incredible<br />

opportunities, but I want to give back.”<br />

This is a passion which has also been passed down to<br />

his beloved son Grant, who has become involved with<br />

All Chicago, even creating a video as part of a school<br />

project to raise awareness.<br />

Together, the two of them can often be found at a hockey<br />

rink. Grant plays, and Matt used to, up until a few years<br />

ago. Their vacations likely center around going to see a<br />

game on the road, whether that’s in Toronto, LA, Boston<br />

or San Jose.<br />

Outside of hockey and charity work, if he has any free time<br />

left, Matt is an avid reader. Education is very important<br />

to him, and he wants to encourage his fellow<br />

REALTORS ® to seek out opportunities to further<br />

their knowledge, whether by talking to a mentor,<br />

or by pursuing a certificate or designation through<br />

REALTORS ® Real Estate School.<br />

Again, it circles back to his desire to elevate the<br />

industry’s professionalism. “I want this to be the<br />

start of the conversation,” he said. “That’s my main<br />

drive: I want someone – whether it’s a client or a<br />

member – to know that I did right by them.”<br />

Matt and his son Grant Silver.<br />

Strive to be uncommon,<br />

not just ordinary.<br />

Matt and his Urban Real Estate family.<br />

www.ChicagoREALTOR.com 13

Your Connection to State & National<br />

Your fellow Chicago REALTORS ® ensure our voice is well represented at the state and national level.<br />

Thank you to our 2017 leadership!<br />



Vice President of<br />

Association Affairs<br />



NAR Commercial Liaison<br />


Chair, Diversity Committee<br />


Chair, Federal Technology Policy<br />

Advisory Board & Vice-Chair,<br />

Business Issues Policy Committee<br />


Vice-Chair, Large State Forum<br />


Chair, Meeting and<br />

Conference Committee<br />

FRAN<br />

BROUDE<br />

BOB<br />

EBY<br />


RPAC Major Investor Council<br />


Federal Financing and Housing Policy<br />

Committee<br />


Large Residential Firms Real Estate Services<br />

Advisory Group<br />


Federal Taxation Committee<br />


Business Issues Policy Committee<br />


MABÉL<br />

GUZMÁN<br />

Multicultural Real Estate Leadership<br />

Advisory Group<br />

Public Policy Coordinating Committee<br />


Federal Financing & Housing Policy Committee<br />


DAVID<br />

HANNA<br />

KRIS<br />

KELLER<br />

Young Professionals Network Advisory Board<br />


Conventional Financing and Policy Committee<br />


Member Communications Committee<br />


Conventional Financing & Policy Committee<br />


Executive Committee<br />

Public Policy Advisory Group<br />


CIPS Advisory Board<br />

Diversity Committee<br />


Federal Taxation Committee<br />



MORRIS<br />

NANCY<br />

NAGY<br />

NYKEA<br />

PIPPION-<br />


MATT<br />

SILVER<br />

Commercial Legislation and Regulatory<br />

Advisory Board<br />

Large Commercial Firms Advisory Group<br />


Global Business and Alliances Committee<br />


Business Issues Policy Committee<br />

Federal Technology Policy Advisory Board<br />

Insurance Committee<br />

Public Policy Coordinating Committee<br />


Professional Standards Committee<br />


Large State Forum<br />

Multicultural Real Estate Leadership Advisory<br />

Group & State Leadership Idea Exchange<br />

Council<br />




DAN<br />

WAGNER<br />

REALTOR ® Party Member Involvement<br />

Committee<br />


Diversity Committee<br />


SARAH<br />

WARE<br />

Global Business and Alliances Committee<br />


Meeting and Conference Committee<br />


Public Policy Coordinating Committee<br />


Housing Opportunity Committee<br />

Meeting and Conference Committee<br />


DEENA<br />






RON<br />

ABRAMS<br />

JIM<br />

KINNEY<br />

NICK<br />

LIBERT<br />




Chair, Major Investor Working Group<br />


Chair, Young Professionals Network Advisory Group<br />


Vice-Chair, Nominating Committee<br />

Chair, Performance/Compensation Review Committee<br />


Vice-Chair, Housing Opportunity Working Group<br />


Chair, State Legislative Contacts Working Group<br />


Vice-Chair, Public Policy/Government Affairs MIG<br />

TIM RYAN<br />

Chair, Consulate General Liaisons<br />


Vice-Chair, Strategic Planning Committee<br />

Chair, Illinois REALTORS ® Plaza, Inc.<br />

Chair, Finance Committee<br />


Vice-Chair, Leadership Development Work Group<br />


14 Chicago REALTOR ® <strong>Magazine</strong>


<strong>2016</strong>-2017<br />

BOARD of<br />


www.ChicagoREALTOR.com 15


b.o.d.<br />



@properties<br />

Work I'd do for free: Restaurant<br />

reviewer.<br />

Favorite place to eat in Chicago:<br />

RPM Italian.<br />



Urban Real Estate<br />

Work I'd do for free: Volunteering with<br />

the homeless and children.<br />

My guilty pleasure: Peanut brittle and<br />

any live concert.<br />



Keller Williams Chicago-Lincoln Park<br />

Work I'd do for free: Pearl Jam roadie.<br />

My guilty pleasure: Filet-O-Fish and<br />

O-Town.<br />



Century 21 Affiliated<br />

Work I'd do for free: Charity, volunteer<br />

in local civic and industry organizations.<br />

My secret talent: Decorating.<br />




SVN Chicago Commercial<br />

Work I'd do for free: Work in an animal<br />

shelter.<br />

My guilty pleasure: Spa days.<br />



@properties<br />

Work I'd do for free: Helping young,<br />

at-risk adults work through tough<br />

situations, working to eliminate the<br />

stigma of talking with someone.<br />

My secret talent: Standing backflips.<br />

Haven't done one in a while, so might<br />

not be a talent any longer.<br />




Realty & Mortgage Co.<br />

Work I'd do for free: C.A.R. Board of<br />

Directors work.<br />

Favorite place to eat in Chicago:<br />

Chicago Cut.<br />



@properties<br />

Work I'd do for free: Dog walking -<br />

I love animals, and when I walk my<br />

dogs, I can think quietly without<br />

technology and plan my day, think<br />

of what I am grateful for,<br />

and enjoy the outdoors!<br />

Favorite place to eat in Chicago:<br />

Le Colonial.<br />



Inland Bank & Trust<br />

Work I'd do for free: Helping people<br />

to fulfill their dreams.<br />

Favorite place to eat in Chicago:<br />

Gibsons.<br />

16 Chicago REALTOR ® <strong>Magazine</strong>



Miller Chicago, LLC<br />

Work I'd do for free: Housing the<br />

homeless.<br />

My secret talent: Voice trumpet.<br />



@properties<br />

Work I'd do for free: Produce music and<br />

curate positive, creative experiences.<br />

My guilty pleasure: Eating pasta<br />

in bed while watching The Real<br />

Housewives.<br />



Keller Williams Chicago-Lincoln Park<br />

Work I'd do for free: Give tours of<br />

Chicago.<br />

My secret talent: Learning to play<br />

the Ukulele.<br />



Dream Town Realty<br />

Work I'd do for free: Mentoring young<br />

children<br />

My secret talent: It wouldn't be a<br />

secret anymore if I told you.<br />




The Inland Real Estate Group<br />

of Companies, Inc.<br />

Work I'd do for free: Conservationist.<br />

My secret talent: Before I got married<br />

I thought it was dancing but soon<br />

found out I was mistaken.<br />



Keller Williams Chicago-Lincoln Park<br />

Work I'd do for free: Anywhere I can<br />

volunteer with puppies/dogs. Not having<br />

one myself, I love anytime I can interact<br />

with dogs.<br />

Favorite place to eat in Chicago:<br />

Burger Bar! Gluten-free burgers<br />

and fries.<br />



CONLON/Christie’s Residential<br />

Work I'd do for free: What I do right now<br />

— I love my job!<br />

My guilty pleasure: Sleeping in —<br />

I hardly ever do it<br />



A.R.E. Partners<br />

Work I'd do for free: Always seems to<br />

benefit me in so many ways. The "free"<br />

work I do is really better described as<br />

"mutually beneficial.”<br />

My guilty pleasure: listening/dancing<br />

to Britney Spears.<br />



Chicago Association of REALTORS ®<br />

Work I'd do for free: Working with the<br />

homeless – people and animals.<br />

My secret talent: Queen of Powerpoint.<br />



Su Familia Real Estate<br />

Work I'd do for free: Needs to benefit<br />

my community or children in my city.<br />

My guilty pleasure: Un Elote en Vaso.<br />



Centered International Realty<br />

Work I'd do for free: Save the world.<br />

Favorite place to eat in Chicago:<br />

AP Deli.<br />

www.ChicagoREALTOR.com 17



<strong>2016</strong> Chicago Association of REALTORS ® Hall of Fame<br />

We proudly inducted Nancy Suvarnamani of Century 21<br />

S.G.R., Inc., into the Chicago Association of REALTORS ®<br />

Hall of Fame at our 133 rd Annual Inaugural Gala. We thank<br />

her for her leadership, achievements and philanthropy.<br />

Nancy Suvarnamani never thought she’d go into real estate.<br />

Born in Bangkok, Thailand, her father was a Major General in the<br />

Thai Army, and her mother was a nurse. After graduating from<br />

Chiengmai University in 1974 with degrees in Social Science and<br />

Political Science, she came to the United States to complete her<br />

master’s degree, ultimately receiving one in Information Sciences<br />

and another in Social Science.<br />

Instead of returning home to Thailand after her studies like<br />

she originally planned, Nancy stayed and went into corporate<br />

business. She worked for several Fortune 500 companies such<br />

as the Borg Warner Corporation and Beatrice Foods Company,<br />

in her 15 years in the corporate world. And then, influenced by<br />

her grandmother— a real estate tycoon in Thailand—and inspired<br />

by her entrepreneurial spirit and ambition, Nancy began a career<br />

in real estate.<br />

Sheldon Good, Founder/Co-Chair, C.A.R. Hall of Fame,<br />

<strong>2016</strong> Hall of Fame inductee Nancy Suvarnamani, Century 21<br />

S.G.R., Inc., and Dave Hanna, Co-Chair, C.A.R. Hall of Fame.<br />

as this that ultimately earned her the Century 21 International Marsh<br />

Fischer Award for promoting diversity in the industry.<br />

She founded Century 21 SGR, Inc., in 1989. Since then the company<br />

has grown from five agents and one office to over 100 agents and<br />

three offices. Her specialization in structural international real<br />

estate transactions and in raising equity capital for construction<br />

developments in the US and Asia, along with her strong presence<br />

in the SEO market, transformed her and Century 21 SGR, Inc., into<br />

industry leaders in Chicago.<br />

Nancy was first invited to volunteer at C.A.R. by Darcy Daugherty,<br />

which ultimately led to several years of close involvement with<br />

the association. In 2005, Nancy was elected president of<br />

C.A.R. and continued to steer the industry towards progress by<br />

establishing an outreach program for Asians and other minorities<br />

on the industry’s fringes. During and after her tenure, she also<br />

lobbied to increase the professional and educational standards<br />

of the industry, improving the imagery of REALTORS ® and the<br />

caliber of service being provided to the Chicagoland community.<br />

In 2012, Nancy founded the Chicago chapter of AREAA; she currently<br />

sits on their Board of Directors. It was groundbreaking initiatives such<br />

Watch Nancy’s Hall of Fame speech,<br />

and check out her video.<br />

“I don’t think I’m a pioneer, but I hope I will be an inspiration to<br />

the immigrant woman,” Nancy said. She is recognized among her<br />

friends and colleagues as someone of strength, leadership and<br />

perseverance, and her reputation as an industry influencer and<br />

mentor precedes her.<br />

“My passion for mentoring came from my father. Life is about<br />

giving. And mentoring is very important, [to] help people and get<br />

people to success,” she said.<br />

Nancy’s latest venture is the restoration and expansion of a<br />

35-unit villa resort complex in Hua Hin, Thailand. She is also<br />

working on developing Thai City, a neighborhood initiative similar<br />

to Chinatown.<br />

She is a strong advocate for increasing awareness of and<br />

involvement in the international real estate market, but nothing<br />

can beat the proof of her own success. Nancy believes in<br />

fighting through barriers and not giving up. When she reflects<br />

on achievements like her REALTOR ® of the Year Award in 2007<br />

and this year’s Hall of Fame Induction, she sees them as<br />

evidence that perseverance truly pays off, and that barriers<br />

can be broken through.<br />

Congratulations, Nancy, on your Hall of Fame induction.<br />

18 Chicago REALTOR ® <strong>Magazine</strong>

Pathway to the Hall of Fame<br />


The newest inductee to<br />

the C.A.R. Hall of Fame,<br />

Nancy Suvarnamani has<br />

built an incredible portfolio<br />

of businesses and made an<br />

indelible impact on Chicago's<br />

real estate industry.<br />

1. Nancy’s love of mentoring<br />

began with her father, who taught<br />

her that life is about giving. She<br />

believes that mentoring feeds your<br />

own success.<br />

3. In 1989, she founded Century 21 S.G.R., Inc.<br />

Nancy was one of the first minority women to begin<br />

raising equity capital for developments. Her firm<br />

has been involved in hundreds of projects.<br />

2. Her introduction to real estate came through her<br />

grandmother, a real estate tycoon in Thailand. Inspired by<br />

her entrepreneurial spirit, real estate became her passion<br />

after years in the corporate world.<br />

5. Nancy founded the Chicago<br />

chapter of AREAA in 2012.<br />

4. In 2005, Nancy became the first Asian woman<br />

president of the Chicago Association of REALTORS ® .<br />

Her presidency is noted for the development of<br />

programs to reach out to minority members and an<br />

increased focus on the industry’s professional and<br />

educational standards.<br />


Her pioneering spirit<br />

and intense dedication<br />

to promoting diversity<br />

won her the Century<br />

21 International Marsh<br />

Fischer Award.<br />

TODAY<br />

6. Nancy continues to work to elevate<br />

global real estate and bring it to Chicago.<br />

Her latest projects include the development<br />

of a resort complex in Thailand as well as<br />

marketing Thai industrial, vacation, and<br />

hotel properties in the United States.<br />

www.ChicagoREALTOR.com 19


Real estate is an oftentimes stressful business. We asked you what keeps you up<br />

at night. See what your peers had to say:<br />

Top 5 Concerns Relative to<br />

the Current Real Estate Market<br />

What Keeps Your Managing<br />

Broker Up at Night<br />

21 %<br />

19 %<br />

Increased property taxes’<br />

63 %<br />

Improving<br />

impact on real estate values<br />

47 % profitability<br />

50 % The economy<br />

“<br />

Increasing costs of<br />

42 %<br />

Increase in<br />

41 %<br />

doing business<br />

real estate taxes<br />

Lack of professionalism<br />

What you said:<br />

39 % among licensees<br />

“Access to credit for<br />

Spending marketing<br />

new buyers to enter<br />

34 % dollars effectively<br />

the marketplace, and<br />

alternate lines of<br />

credit consideration<br />

30 % Developing a unique market niche<br />

for first time buyers.”<br />

“The election!” 0 10 20 30 40 50<br />

”<br />

The Outlook for the Rest of <strong>2016</strong><br />

My business will…<br />

Using social<br />

51 %<br />

Stay the<br />

media effectively<br />

Same<br />

Developing a stronger<br />

48 %<br />

36 % web presence<br />

Understanding and capturing<br />

40 % Internet lead generation<br />

55 %<br />

Improve<br />

Understanding how to market<br />

38 % effectively with outside websites<br />

9 %<br />

29 % Utilizing data available<br />

Media perception of the market<br />

Future of the MLS<br />

Lender-mediated foreclosures<br />

& short sales<br />

0 10 20 30 40 50 60 70 80<br />

Top 5 Concerns Relative<br />

to Technology Issues<br />

Get Worse<br />

17 % What you said:<br />

0 10 20 30 40 50 60<br />

“<br />

“I don’t really know everything<br />

I need to know about how to<br />

use the MLS.”<br />

“Being hacked!”<br />

“Wondering if I will be able<br />

to support myself when I retire.”<br />

”<br />

20 Chicago REALTOR ® <strong>Magazine</strong>

Renovation Diary:<br />

The Move to 430 N. Michigan<br />

www.ChicagoREALTOR.com 21

You may have heard: we are on the move! We<br />

have signed a lease at the REALTOR ® building<br />

at 430 N. Michigan, with a projected move-in<br />

of December <strong>2016</strong>. We assumed possession<br />

and began construction in September.<br />

We’ve been blogging as construction progresses,<br />

giving you the inside scoop on what our new space<br />

will look like and the tools you’ll be able to take<br />

advantage of as a Chicago REALTOR ® . Here’s a look<br />

at the renderings and floor plans. For progress shots<br />

and a breakdown of our renovation experience, check<br />

out our Renovation Diary on ChicagoREALTOR.com.<br />

C.A.R.’s Space Planning and Design Work Group<br />

worked on the new office design with staff, project<br />

manager Jones Lang LaSalle, design firm Gensler<br />

and furniture distributor Henricksen.<br />

When designing the office for our future, we<br />

sought to create an open, inviting and collaborative<br />

environment for our members, staff and students.<br />

The creation of flexible spaces means that these<br />

areas serve a variety of purposes, including<br />

“touch down” stations for our members to utilize.<br />

Additionally, expanded technology, including<br />

improved cell phone connectivity for all major<br />

providers and improved A/V in classrooms, feature<br />

heavily into our vision for the new space.<br />


One of the challenges we tackled in the new office design<br />

was an open, engaging reception area that is central to<br />

the office. The new design addresses this, placing<br />

reception front and center immediately off the elevators,<br />

with improved transaction space for students to register<br />

and check in for classes, and members to obtain help with<br />

SentriLock or dues. There will also be a small refreshment<br />

bar for your convenience.<br />

Check out our Renovation Diary<br />

on ChicagoREALTOR.com<br />



BREAK<br />

UP DN DN<br />

UP<br />





SEATS - 48<br />

MO V A BL E G L A S S P A R T IT IO N<br />


PHONE<br />

PHONE<br />



534 SF<br />



184 SF<br />


RUSH ST<br />


PHONE<br />

PHONE<br />

IT<br />

211 SF<br />



UNISEX<br />

60 SF<br />

UNISEX<br />

UNISEX<br />

CONF<br />

172 SF<br />

CONF<br />

170 SF<br />

MEMBER<br />

LOUNGE<br />

1080 SF<br />



OFFICE<br />

OFFICE<br />

CONF<br />

OFFICE<br />

PRINT<br />


LOUNGE<br />

375 SF<br />

UNISEX<br />

PRINT<br />

COATS<br />

OFFICE<br />

162 SF<br />


428 SF<br />

SEATS - 18<br />

OFFICE<br />

OFFICE<br />

OFFICE<br />

OFFICE<br />


OFFICE<br />

385 SF<br />

CONF<br />

391 SF<br />

OFFICE<br />

OFFICE<br />

OFFICE<br />

OFFICE<br />

SEATS - 12<br />

COLLAB<br />

COLLAB<br />

COLLAB<br />


22 Chicago REALTOR ® <strong>Magazine</strong>


The new member lounge will be on the east<br />

side of the building, capitalizing on the gorgeous<br />

Michigan Avenue Mag Mile views. Bring your<br />

laptops and work at our touch down station or<br />

booths. A mix of seating will ensure you are<br />

comfortable and have plenty of space to<br />

complete your work. The member lounge will<br />

also have conference rooms available that you<br />

may reserve for your meetings and your privacy.<br />


We are excited for our students to benefit from<br />

an improved classroom experience. Movable<br />

walls, an arbitration room and a reception area<br />

will ensure this space can evolve as needed.<br />

All furniture will be easily movable and<br />

stackable, to better configure the spaces for<br />

changing needs. Expanded A/V will enhance<br />

the learning experience.<br />


The staff area will also play host to Illinois REALTORS ® ’ new<br />

office space in Chicago.<br />


Staff will have more open workstations that are<br />

adjustable, so they can stand or sit throughout the day,<br />

as well as a staff lounge and kitchen, wellness room<br />

and designated printing space.<br />

www.ChicagoREALTOR.com 23



In today’s world of advertising inundation and advertising<br />

overload, it’s challenging to reach the right consumers, with the<br />

right message, at the right time. This is especially true in the<br />

are in the traditional sales cycle, we can also pinpoint their<br />

physical location. Geolocation targeting/geofencing and Beacon<br />

technology are two highly effective ways to market based on a<br />

real estate industry. Unlike a traditional B to C transaction where consumer’s location. These technologies have distinct differences,<br />

selling a product or service to a<br />

“<br />

but their purpose is very much<br />

consumer has measurable and<br />

the same: to know when a mobile<br />

Location, location,<br />

predictable competition, marketing<br />

device is within a specific location,<br />

real estate comes with additional location-based marketing and to trigger something to<br />

”<br />

“<br />

competitive elements. Not only<br />

happen on that device.<br />

may become the newest adage<br />

are we competing with other<br />

product (listings), we are grappling in real estate marketing.<br />

”<br />

What Is Geolocation<br />

with various sources who are trying<br />

Targeting/Geofencing?<br />

to capture leads and customers by using our product (listings)<br />

Geolocation targeting is basically personalizing customer<br />

to attract them. Each of us is battling competitive agents and<br />

communications based on their whereabouts in the world.<br />

brokerages, as well as syndication portals like Zillow, Trulia and Targeting can be done by country, state, city, ZIP code, or GPS<br />

Realtor.com ® for the attention of the consumer.<br />

location. An invisible electronic “fence” can be drawn around a<br />

Location, location, property. Targeting moves location-base<br />

in concentric circles, with GPS Historically, real estate casts a wide net when it comes to its<br />

being the most specific or granular—the center of the bull’s eye, if<br />

marketing strategy. We set out to get as many eyeballs on our you will. Geolocation targeting technologies utilize smart phone<br />

listing, by any means possible, and if it is priced and positioned GPS, Bluetooth and sometimes Wi-Fi to reach customers.<br />

correctly, it will sell. This approach still works, most of the time.<br />

However, situations arise where we have to with more What is Beacon Technology?<br />

precision. Marketing new developments, homes up-andcoming<br />

locations and highly unique properties come with myriad Transmitters (beacons) are placed throughout a space to push<br />

Beacons are basically the in-room version of geofencing.<br />

in real estate marketing.<br />

”<br />

nuances that can pose a challenge in reaching their true target alerts, information and highlights to a location-based app on a<br />

market if only traditional methods are used.<br />

consumer’s device.<br />

Location, location, location-based marketing may become the How can these technologies be used?<br />

newest adage in real estate marketing. Now, not only can we<br />

Most modern real estate websites have geolocation functionality.<br />

utilize predictive analytic technologies to pinpoint where buyers For example, by downloading Coldwell Banker’s search app, a<br />

24 Chicago REALTOR ® <strong>Magazine</strong><br />

tion, location-based<br />

e the newest adage<br />

g.<br />

marketing may become the newest adag

ETING<br />

DAVID<br />

WOLF<br />


ADAGE IN<br />



d<br />

e<br />

consumer can have listings in their immediate location pushed to<br />

their mobile device. Realtor.com ® ’s mobile app collects consumers’<br />

GPS locations to personalize the real estate search experience,<br />

with options such as “Nearby for Sale.” Instead of having to enter<br />

location data, consumers can choose one button in the mobile app<br />

that displays all homes for sale around their location. Additionally,<br />

there are many third party app companies who will license these<br />

technologies to real estate marketers.<br />

Here are some other ways location-based<br />

marketing is used in real estate:<br />

property, important info can be pushed to them. As you<br />

walk by a high-rise, every available unit in that building can<br />

be pushed to a consumer’s device.<br />

“<br />

For the innovative real estate marketer, the possibilities are<br />

the corner?<br />

endless. Admittedly, these technologies are probably most<br />

Location, applicable for on-site development location,<br />

sales efforts and for<br />

brokerages to use on a company-wide scale. However, as things<br />

location-based marketing<br />

evolve, advancements in smart phone location technologies<br />

effectively marketed with these technologies.<br />

and marketing undoubtedly will make these<br />

technologies more flexible, intuitive and financially feasible.<br />

You can partner with a local business to target their<br />

may become the newest<br />

customers when they are nearby -- think Uber pushing<br />

David Wolf adage<br />

President of Development Marketing<br />

real estate listings when you get dropped off or plug in<br />

Senior Vice President – Chicago<br />

your destination. Another example is a new table waiting<br />

Coldwell Banker Residential Brokerage<br />

in real estate marketing.<br />

”<br />

app sending an open house address of a nearby property,<br />

while you wait for your table.<br />

www.ChicagoREALTOR.com 25<br />

• Open Houses: Signs work, but wouldn’t it be nice<br />

to reach people waiting for their table at brunch around<br />

• Property Events: Grand opening parties and<br />

resident and community outreach events can all be<br />

• Cross-Promotions with Local Businesses:<br />

In-Property Features and Highlights:<br />

Maybe you want to focus a customer’s attention on a<br />

specific feature of your property or development.<br />

• Price Change Announcement and<br />

Newly Released/Available Inventory:<br />

It’s important to repeatedly follow up with prospects<br />

throughout the sales cycle. If a customer is near your

This August, we had a chance to listen to the wise and savvy<br />

advice of three top-producing real estate agents at our annual<br />

Mindset for Success event. Emily Sachs Wong, @properties, Luis<br />

Ortiz, RE/MAX Partners, and Ryan D’aprile, d‘aprile properties,<br />

shared their experience on maintaining a positive attitude in<br />

business and how it was met with success. Their tips were both<br />

simple and doable, and we couldn’t resist spotlighting our favorites.<br />


When you love your job, your business and your industry, it directly<br />

translates to your teammates. Luis recognized it’s not easy, and even<br />

he admits to hiding his blues, but it always comes back to how much<br />

he enjoys his job and how he can see his happiness affecting everyone<br />

around him. The entire team plays a role in company culture. The more<br />

who love what they do, the more positive the culture is as a whole.<br />

Gallup reported that job satisfaction among Americans is notably<br />

higher in 2015 than it was ten years prior, crediting greater satisfaction<br />

with vacation time and health insurance benefits.<br />

But thinking about your job as a REALTOR ® and what it is about the real<br />

estate industry that fires you up may be the best way to swing these stats<br />

higher. This idea of simply loving what you do may feel too idealistic, but<br />

staying vigilant and thinking big picture, as Ryan said, will pay off.<br />


Whether you’re face to face or over the phone, smiles go a long way<br />

when spreading positivity. For example, when a client or team member<br />

calls you, have a smile on your face. Emily described it as having a smile<br />

in your voice. “Hearing that makes people want to talk to you,” she said.<br />

Not to mention, forcing a smile has been psychologically proven to lift<br />

spirits and make you feel better. Ryan starts a viewing with clients and<br />

says, with meaning, “This is going to be fun!” Because selling a home<br />

can be stressful, he recognizes his responsibility to lead the experience<br />

in a positive direction, with something as simple as a steady smile.<br />

Making a habit of walking around and smiling naturally breaks down<br />

people’s defense mechanisms. A study in Sweden exposed its<br />

participants to various pictures of facial expressions and monitored<br />

the participants’ facial muscles while they viewed them. The results<br />

demonstrated that the participants consistently mimicked the<br />

expressions they were viewing, even if they didn’t realize it. The first<br />

step to a positive culture starts with the face.<br />



The trick to positivity also relies on reminding yourself of your own effort.<br />

It is a straightforward form of reassurance and accountability. “You have<br />

to know you are doing the best you can, assuming you are doing the best<br />

you can. You have to look at yourself and say, ‘Yeah I have been slacking,’<br />

and you have to be willing to admit that to yourself,” Emily said.<br />

Staying in touch with personal effort and what can and can’t be done<br />

comes in handy when dealing with tense conversations. “I get the<br />

client that calls me and tells me something that’s not nice, and ‘You’re<br />

not doing what you’re supposed to be doing,’ so I call back and say,<br />

‘I’m sorry.’ It’s up to you to relax and just listen to them,” Luis said.<br />

Charging Yo<br />

with Po<br />

26 Chicago REALTOR ® <strong>Magazine</strong>


Meet other people in the industry such as interior designers,<br />

photographers, inspectors and appraisers; it’s not only a way to<br />

build your craft, it’s also a change of scenery and perhaps<br />

conversation. Ryan recommends the Houzz app to see what is<br />

trending, what the new color patterns are, and what would work<br />

for your clients, while Emily enjoys swinging by merchandise<br />

marts to “unplug” but stay relevant to real estate.<br />

Luis puts client appreciation events into best practice, hosting<br />

happy hours for past and current clients. It gives him a chance to<br />

stay in touch with the people he values. Emily is very involved with<br />

multiple charities, spending her time going to events and sitting<br />

on a board. Both recognize it can be a challenge balancing the time<br />

they spend in the many facets of their business with the time spent<br />

with family and children, but their attitudes ensure us it is worth it.<br />

“The number one thing we have is we are not stuck in our office all<br />

day. We are out in our cars, out in the sunshine,” Emily said.<br />

Good<br />

Vibes<br />

Only<br />


Good news for book worms: read to make you happy. The panelists<br />

were eager to share their recent favorites about positivity and<br />

success, and more importantly, they encouraged the practice of<br />

knowing what makes you as an individual happy. “Know what makes<br />

you tick, what makes you excited, what inspires you, and know what<br />

depresses you and what gets you down,” Ryan said.<br />

Emily admits that she enjoys going to C.A.R. forums because it<br />

motivates her to hear people thinking and speaking positive about<br />

what they’re doing. Luis said, “I just go to the kids and do what<br />

they want, and that makes me happy.” Staying in touch with your<br />

self-motivation is so important.<br />


The future of the real estate industry is an optimistic one, according<br />

to Ryan, Emily and Luis. They see their futures and the industry<br />

future as predicated on what REALTORS ® choose to make of<br />

themselves. “I feel like I support this industry by working with other<br />

agents and showing them what a rewarding and fulfilling career<br />

this is,” Ryan said. He was echoed by the other two, who firmly<br />

believe their satisfaction with their careers preceded their success.<br />

They also see their role as a leader in their office, their company<br />

and Chicago real estate as completely grounded by attitude and<br />

how positive they choose to make themselves and, therefore,<br />

their business.<br />

Event brought to you by<br />

ur Business<br />

sitivity<br />

Ryan D’aprile<br />

d‘aprile properties<br />

Luis Ortiz<br />

RE/MAX Partners<br />

Emily Sachs Wong<br />

@properties<br />

www.ChicagoREALTOR.com 27



Live video is a great way to interact with viewers in real time about<br />

real estate. Why? Video is popular — so popular, in fact, that social<br />

networks favor video in their algorithms, knowing this rich content<br />

is preferred by users.<br />

Did You Know?<br />

• In <strong>2016</strong>, 61 percent of businesses are using video as a<br />

marketing tool. In the previous year, 66 percent of those<br />

businesses were not using video at all. * according to a<br />

survey by the Web Marketing Video Council<br />

• Adding a video to your website can increase the chance of<br />

a first-page Google result by up to 53x.<br />

• Audiences are 10x more likely to engage (embed,<br />

share or comment) with video content than text-only<br />

blogs or social posts.<br />

Live streaming video is a great way to connect with your online<br />

audience and spark engagement. Facebook alone has over 8<br />

billion daily video views, which led to the debut of Facebook Live,<br />

a service that allows users to stream live video to their friends<br />

and followers. Facebook Live can run up to 90 minutes in length<br />

and videos are automatically stored in the broadcaster’s timeline,<br />

allowing them to share in the future and embed the video in their<br />

blog posts.<br />

28 Chicago REALTOR ® <strong>Magazine</strong>

Facebook Live allows REALTORS ® to broadcast to the largest<br />

audience in the world with the camera in your pocket, and it<br />

connects you with the consumers, customers and clients who<br />

care most.<br />

There are four different places on Facebook that you can use the<br />

Facebook Live app. They are:<br />

• Personal Profile<br />

• Business Page<br />

• Facebook Group<br />

• Facebook Event<br />

• Email your database with a link to the page you will<br />

broadcast from.<br />

• Promote your broadcast on Twitter using the photo you<br />

created in Canva. Resize the photo first to the platform<br />

where you plan to share the photo.<br />

• Pin your photo created in Canva to Pinterest.<br />

2) Ensure you have a strong, reliable WiFi connection.<br />

Facebook won’t let you go live until it determines that you have a<br />

strong internet connection. A strong Wi-Fi connection is essential<br />

to having a continuous and uninterrupted video experience.<br />

In a recent Inman article, Terry Waggoner of F. C. Tucker in<br />

Indianapolis talks about his experience with Facebook Live; as a<br />

result of a handful of videos, his volume of listings has doubled<br />

in the last five months. Most of his videos are getting 10,000 to<br />

20,000 views on average.<br />

Facebook Live is a great way to show<br />

off your open house or to provide an<br />

update on any property improvements.<br />

Here’s how to properly plan and<br />

promote your live stream:<br />

1) Give one-day notice before<br />

going live and properly promote your live stream.<br />

Giving people the opportunity to plan in advance and schedule<br />

your video into their day will help grow your audience. Your<br />

followers can receive notifications when you go live so they can<br />

tune into your broadcasts and engage with you in real time.<br />

Ensure your livestream has the biggest audience possible by<br />

promoting it.<br />

• Create a photo in Canva announcing your Facebook Live<br />

Broadcast. Tell people the date, time, subject, and provide<br />

a link to the page you will broadcast from.<br />

Broadcast to the<br />

largest audience in the<br />

world with the camera<br />

in your pocket. .<br />

3) Charge your batteries!<br />

Streaming video is a battery drain. Charge your device and your<br />

additional batteries if you plan to use Facebook Live while on the<br />

go. And, place your phone in airplane mode (with WiFi enabled) to<br />

eliminate interruptions due to notices<br />

and phone calls.<br />

4) Check the lighting.<br />

Good lighting is essential to the live<br />

streaming experience, and will help<br />

to show off your properties’ best<br />

qualities.<br />

5) Stabilize your device.<br />

Use a tripod or selfie stick to stabilize the video. Keep it as level<br />

as possible for a better viewing experience.<br />

6) Engage your audience.<br />

You are live streaming to benefit your audience – use them! Ask<br />

your audience questions and encourage them to participate.<br />

Marki Lemons-Ryhal<br />

Global Social Media Speaker & Live TV Host<br />

Marki Lemons Unlimited, Inc.<br />

Going LIVE with Facebook<br />

Here’s an easy step-by-step look at how to go<br />

live from any page or profile:<br />

1. Tap “What’s on your mind?” at the top of your News Feed.<br />

2. Select “Live Video” from the dropdown menu.<br />

3. Add a description and choose your audience.<br />

4. Hit “Go Live” – you’ll see a three-second countdown before<br />

your live broadcast begins!<br />

Keep in mind:<br />

• Live broadcasts can go up to 90 minutes, but in video,<br />

shorter is always better!<br />

• If you're a Page, you can control and customize your video’s<br />

audience after the broadcast has ended.<br />

www.ChicagoREALTOR.com 29


The perception the public has is that real estate is an easy career — When my time as the assistant was winding down, I was forced to<br />

you can work the hours you want, you don't have a clock to punch<br />

day in and day out, you get to see beautiful homes, and mortgage<br />

brokers throw you fancy parties. What they don't tell you when<br />

you're fresh out of your licensing test is how hard, how grueling,<br />

how debilitating and how soul-crushing it can sometimes be to<br />

pursue a career in real estate. Finding a mentor is key to protecting<br />

yourself from these career killers.<br />

John Crosby said, "Mentoring is a brain to pick, an ear to listen, and<br />

a push in the right direction." Just because<br />

you passed a test doesn't mean you're<br />

prepared to be a real estate agent. A mentor<br />

is someone who takes you under their very<br />

experienced wing, helps you navigate the<br />

tricky waters of negotiation, advises you on<br />

the best bang for your buck with marketing,<br />

and ultimately will become your biggest<br />

cheerleader.<br />

At 21, I started my career in real estate as a<br />

full-time licensed assistant. During my two years in that position, I<br />

had the opportunity to learn the ins and outs of real estate without<br />

having to shoulder the responsibility that comes with being the<br />

designated agent. I didn't have to prospect, make cold calls, solicit<br />

expired listings, capture leads, or worry about my next paycheck.<br />

"…having someone there<br />

to cheer you on, answer<br />

questions, and be an<br />

example to follow, is all it<br />

may take to get you to the<br />

level of success you seek."<br />

think of the options available to me. While I saw the potential for<br />

some great commission checks, I also saw the unreliability and<br />

instability that a life in real estate could lead to. Having student<br />

loans to pay, I got more than a little scared at the prospect of having<br />

sporadic income. Despite the nagging feeling in my gut that I could<br />

really enjoy a career in real estate, I ended up taking another job.<br />

All that changed when another agent in my office took an interest in<br />

my success. Mary Summerville is a force to be reckoned with -- she<br />

previously owned her own company and<br />

has almost 25 years of experience under her<br />

belt. Before I was out the door, Mary asked<br />

why I wouldn't be pursuing a career in real<br />

estate full time. She told me she really felt I<br />

had the drive, the knowledge and the skills<br />

to be successful in the industry. She saw in<br />

me what she saw in herself when she had<br />

started out: a fire, a drive to be successful<br />

but also the need for someone to help me<br />

know how to channel that into results. She<br />

encouraged me to keep in touch and to reach out to her should<br />

I ever need anything. A few short weeks later I realized my new<br />

position wasn't working for me and gave Mary a call. She offered<br />

me an equal position on her team (very rare for new agents), online<br />

& database leads, the opportunity to tap into her 30-year referral<br />


I’ve always loved teaching and sharing — early on in my 25-plus<br />

year career, I became a managing broker; I found it inspiring (and<br />

frustrating) to goal set and guide agents on how to work smarter.<br />

I owned my own company for 20 years, using that opportunity<br />

to recruit and train agents, and I found it very rewarding to pass<br />

on my expertise to others. When I sold my company, though, I<br />

felt like I had a second opportunity at the business. Not being an<br />

owner freed up my time and energy, allowing me to refocus on<br />

what I wanted to achieve in my business and my own goals. But<br />

after much debate and research, I realized I could achieve far and<br />

beyond my professional goals by taking on a mentee. That’s when<br />

I decided to partner with Allie Payne and form a team.<br />

I had been working with Alli for several years and saw the drive,<br />

the innovative marketing ideas and the care for her clients; I knew<br />

she would make an excellent team member. She had just returned<br />

to our office after a five-year absence and needed a “start over”<br />

with her business. We decided to start working together, forming<br />

the MSGroup. This opportunity allowed me to mentor her on best<br />

practices when it came to marketing and clients, which in turn,<br />

helped us both achieve goals we wouldn’t have been able to<br />

alone. After two years, our business had grown so much we started<br />

looking for an opportunity to bring another agent to our team.<br />

Rachel Frangos had been working in our office as a licensed<br />

assistant. We both saw in her what we had seen in ourselves: the<br />

drive to succeed and the willingness to work hard to get there.<br />

After Rachel had left our office for another position, I approached<br />

her, offering a position on our team. I told her we felt she had what<br />

it took to be successful and we wanted to give her the opportunity<br />

to be our mentee: to learn the business from us, getting the<br />

training and tools to succeed. It has been very fulfilling for me to<br />

see both Allie and Rachel learn and grow their careers, and it’s<br />

been great for business, as well. I am able to take some R&R and<br />

can trust that my business is in good hands in my absence.<br />

My advice to seasoned agents is to take advantage of the many<br />

mentoring opportunities available. Every office has a few agents<br />

who are newer, or perhaps floundering, who would greatly benefit<br />

from being a mentee. Mentorship can take many forms, but the<br />

way I chose to mentor was by forming a team, taking on two<br />

agents I felt had the desire to learn and the drive to succeed. The<br />

30 Chicago REALTOR ® <strong>Magazine</strong>

network and unlimited access to her partner, Allie Payne, and her<br />

expertise. Being their mentee has taught me invaluable lessons. In<br />

them, I have mentors who are continually helping me set and meet<br />

my goals.<br />

It wasn’t an easy road — Mary has a very high level of service<br />

standards. I had to learn how to take a step back and admit that I<br />

didn’t know how to do something and look to her to help me learn.<br />

A perfect example of that would be handling open houses.<br />

While I had sat open houses when I was an assistant, I wasn’t trying to<br />

pick up business at the time. Mary had me shadow her two Sundays<br />

in a row, doing two open houses each day. She not only showed me<br />

her methods and gave me pointers, but she gave me the opportunity<br />

to take the lead and I was able to immediately put into practice what<br />

she taught me. I can’t say I picked up even one buyer those two days,<br />

but I learned how to approach prospective clients and, most<br />

importantly, how to follow up. Eventually, when I picked up my<br />

first buyer from an open house, taking them from showings to<br />

closing, it was a direct result of that training.<br />

deal for our clients, all while I learned to navigate the tricky waters<br />

of multiple offers.<br />

Having been with the MSGroup for over three years now, I really<br />

feel this was the best decision I could have made for my career.<br />

I've learned the skills necessary to be successful in the industry,<br />

I've honed my strengths and worked on my weaknesses. I have two<br />

excellent cheerleaders in Mary and Allie, who have shown me that<br />

being in real estate can have its scary times, but if you work at it, it<br />

can be one of the most rewarding careers out there. Investing time<br />

and energy into finding a mentor who can train you, encourage<br />

you, push you to build your business and can hold you accountable<br />

to your goals is so important for any agent. This can be a hard,<br />

discouraging and lonely business at times, but having someone<br />

there to cheer you on, ask questions and be an example to follow,<br />

is all it may take to get you to the next level of success.<br />

Rachel Frangos<br />

MSGroup Chicago<br />

Dreamtown<br />

It’s so important as a mentee to take advantage of your<br />

mentor’s knowledge, experience and good will. It’s always<br />

been hard for me to ask for help and to rely on other<br />

people. With Mary, however, I learned that it’s always<br />

better to ask before making a mistake, especially in this<br />

business. When we had my first multiple offer situation<br />

on one of our listings, rather than totally take it over,<br />

Mary had me handle it. She had me call her after each<br />

conversation, after each counter, and after each update<br />

with our seller. Together, we were able to find the best<br />

team allows me to take time off, focus less on the<br />

minutia, and has given me a clearer path to an eventual<br />

retirement (or semi-retirement). If you decide to go the team route,<br />

I recommend giving yourself two to five years to build and train<br />

your team. This gives them the time to absorb and learn how you<br />

run your business, and gives you the chance to start slowing down<br />

as much, or as little, as you want.<br />

One major key to being a mentor is give your mentee the<br />

opportunity to have hands-on learning. For example, I have a large<br />

referral network from all my years in the business. I learned early<br />

on that to be the best mentor and team leader, I had to incorporate<br />

both Allie and Rachel into the business I do with my referrals and<br />

past clients. I would have them double with me on showings so<br />

they could see how I work with these specific clients and they<br />

could understand my standard of service. This led to my being able<br />

to not go on as many showings, as Rachel and Allie could handle<br />

them. The really important part is to make sure all your clients and<br />

referrals know you trust your mentee with your business; if you<br />

show your trust, your clients will be comfortable working with them.<br />

Another thing to look for when you’re mentoring are your mentee’s<br />

strengths and weaknesses — your job is to help build up those<br />

weaknesses, turning them into strengths. When Rachel first joined<br />

my team, she had never done a listing presentation, or even sat in on<br />

one. I knew she would be great at it, as she had the knowledge and<br />

the personality, but she<br />

didn’t have the confidence that comes<br />

with experience. The first few listing presentations, I took the lead.<br />

This allowed her to really see the process and to be a part of it. After<br />

each presentation, we would go over what I said, what the client said<br />

and how we would follow up. The third presentation we did together,<br />

I gave Rachel the lead. She was still nervous, often looking to me to<br />

fill in, but we got the listing. It’s so important to remember that you<br />

have to let your mentee try, and be prepared for either failure or<br />

success. As the mentor, it’s your job to support them either way.<br />

If you don’t feel a team is the right path for you, mentoring is still<br />

something you should consider. Try to remember when you were<br />

starting out and how helpful it was to have a seasoned agent to<br />

shadow, ask questions and host open houses. Mentoring a newer<br />

agent without forming a team can be just as rewarding. You’re able<br />

to pass down your vast expertise, marketing ideas, mistakes and<br />

triumphs. It also gives you a backup who you can trust, who knows<br />

how you work and what is expected. It’s a wonderful thing to see<br />

people succeed and being able to them help along their way is a<br />

great feeling.<br />

Mary Summerville<br />

MSGroup Chicago<br />

Dreamtown<br />

www.ChicagoREALTOR.com 31

HIT<br />

YOUR<br />

TARGET<br />

Are you really keeping your customers top of mind?<br />

Here’s how you can make it easy for your customers,<br />

eliminate road blocks and grow your business.<br />

As you’re setting goals for the coming year, I have one I’d like<br />

you to consider: not making people think. And by that I mean,<br />

let’s make things effortless for your clients in 2017.<br />

Remember: the shortest distance between obscene profits and<br />

financial embarrassment is rooted in the ratio of thought versus<br />

effort. Make this your mantra!<br />

After all, your economic outlook is in direct proportion to the<br />

effort required of those who do business with you. If you’re<br />

making things unnecessarily difficult, clients will go elsewhere.<br />

So, think effortless in 2017. Why? We detest working with<br />

companies, brands and marketers that insist on unnecessary<br />

complications and processes. Think about your last call with<br />

the cable company – how many times were you transferred?<br />

How often were you put on hold? How many times were you<br />

asked the exact same question? This is incongruent with great<br />

customer service.<br />

Take a look at your processes, your website, different aspects<br />

of your business plan and your content strategy. Ask yourself:<br />

• How can I make this easier?<br />

• Where can I reduce steps?<br />

• How can I opt out of the irrelevant?<br />

Why You Need to Simplify and Easify ®<br />

My company is called Easify ® . I like to say that to Easify ® is<br />

to reduce the steps, eliminate the unnecessary and reduce<br />

the time required, in order to reduce decision-making stress<br />

and effort.<br />

Companies that implement this process are not just profitable;<br />

they are safe guarded from economic fluctuations – just look<br />

at Apple, Redbox, Zappos, Amazon, Southwest Airlines and<br />

Nordstrom, to name a few. We buy books at Amazon because<br />

it’s easy. We shop at Nordstrom because returning an item is a<br />

nonissue.<br />

If potential customers can go elsewhere and get the same<br />

service or product with less toil, they will leave you like you have<br />

garlic breath.<br />

How to Easify ® Your Business<br />

Start by asking yourself, how can I make X, Y and Z easier for<br />

my clients? Where are the pain points? Examine your entire<br />

business, from your marketing efforts to the way you work with<br />

customers throughout a transaction.<br />

Things to look at to Easify ® the process:<br />

• What are your processes, and where can you streamline?<br />

• Is your phone number on every page of your website?<br />

• Is your website providing useful information and easily<br />

searchable?<br />

• Is your contact information on your social media channels?<br />

32 Chicago REALTOR ® <strong>Magazine</strong>

The shortest<br />

distance between<br />

obscene profits and<br />

financial embarrassment<br />

is rooted in the ratio of<br />

thought versus effort.<br />

Let’s tackle, for example, your website. It’s pretty common<br />

to have a contact button – but this means that your potential<br />

clients have to click through to a separate page from the menu.<br />

Instead, consider adding your phone number to the upper<br />

right-hand corner of every single page on your website. This<br />

eliminates that extra step to get them on the phone with you.<br />

Does your Facebook business page have a phone number<br />

listed? You would be surprised how frequently this isn’t the case.<br />

What if I were to click the “About” button on your page – will I<br />

find your contact information? Again, surprisingly few people<br />

do this. Ensure you have proper contact information where<br />

prospective clients are most likely to search for it – always.<br />

Another process to look at is when you meet with a prospect<br />

in person. Do you immediately give them a list of mistakes<br />

to avoid and frequently asked questions, or do you let them<br />

stumble through the transaction and learn on the fly? Are your<br />

prospects aware of potential costs up front, or do you provide<br />

a “pop” disclosure?<br />

Simplify and streamline. Your customers will thank you for it!<br />

Terry Watson<br />

President<br />

Easify Inc.<br />

www.ChicagoREALTOR.com 33

Bookshelf<br />

Well Read<br />

The business and leadership books we just<br />

can’t seem to put down (or stop quoting!).<br />


The Happiness Advantage:<br />

The Seven Principles of Positive<br />

Psychology that Fuel Success<br />

and Performance at Work<br />

by Shawn Achor<br />


Raving Fans: A Revolutionary<br />

Approach to Customer Service<br />

by Ken Blanchard<br />


Walk Like a Giant,<br />

Sell Like a Madman<br />

by Ralph R. Roberts<br />



Start with Why: How Great<br />

Leaders Inspire Everyone<br />

to Take Action<br />

by Simon Sinek<br />


Take the Stairs: 7 Steps to<br />

Achieving True Success<br />

by Rory Vaden<br />


The Little Book of Mindfulness:<br />

Focus. Slow Down. De-stress.<br />

by Tiddy Rowan<br />

34 Chicago REALTOR ® <strong>Magazine</strong>

Listen Up<br />



Juntae DeLane<br />

@JuntaeDeLane<br />

Mari Smith<br />

www.facebook.com/marismith/<br />

Gary Vaynerchuk<br />

www.facebook.com/gary/<br />

Neil Patel<br />

www.facebook.com/neilkpatel/<br />

A high-profile campaign strategist<br />

and consultant, he is a public<br />

speaker and blogger who founded<br />

Digital DeLane, a digital marketing<br />

consultancy.<br />

Kim Garst<br />

@kimgarst<br />

A prominent social media<br />

thought leader, Mari specializes<br />

as a Facebook marketing expert<br />

and was listed as Forbes’<br />

#4 “Top Social Media Power<br />

Influencer.”<br />

Best known for growing his<br />

family’s wine business 20 times<br />

its size in just five years, he<br />

runs one of the hottest digital<br />

agencies in the world and is a<br />

shrewd social media venture<br />

capitalist.<br />

Named a top ten online marketer<br />

by Forbes and recognized among<br />

the top 100 entrepreneurs under<br />

35 by the United Nations, he<br />

specializes in growing business<br />

revenue through internet<br />

marketing.<br />

Kim is a leading authority on<br />

digital marketing and social selling<br />

strategies and has been named<br />

one of Forbes’ Top 50 Social Media<br />

Power Influencers.<br />


Susan Cain<br />

www.linkedin.com/in/susancain<br />

A professional coach and selfproclaimed<br />

introvert who works to<br />

empower and help professionals<br />

understand introverts.<br />

Adam Grant<br />

www.linkedin.com/in/adammgrant<br />

An author, and the youngest highest<br />

rated professor at the Wharton<br />

School of University of Pennsylvania,<br />

he is a well-liked, youthful influencer<br />

who posts anything from creative<br />

tips to career readiness.<br />

James Altucher<br />

www.linkedin.com/in/jamesaltucher<br />

James is an entrepreneur, author<br />

and podcaster who has founded<br />

or cofounded more than 20<br />

companies. He is a go-to source for<br />

anything entrepreneurship.<br />

Social<br />

Influencers<br />

You Need to<br />

Follow<br />


Kym Perfetto<br />

@kymnonstop<br />

She is a SoulCycle instructor<br />

who markets her fitness and<br />

healthy lifestyle through<br />

positivity and personal video.<br />

Quick links to the influencers<br />

featured here.<br />

Steven Paananen<br />

@stevenballoons<br />

A balloon artist and<br />

photographer whose balloon<br />

creations are great fun to watch<br />

on snapchat.<br />


No Your City<br />

@noyourcity<br />

A slyly-named account that features<br />

crisp, breathtaking photography of<br />

cities around the world, and sets a<br />

strong example for REALTORS ® on<br />

marketing your city on a visual level.<br />

Headspace<br />

@headpsace<br />

A mindfulness app’s social account<br />

that is all meditation and selfmotivation.<br />

They make meditation<br />

simple and appealing, and their<br />

graphics are pretty on point.<br />

Taylor Nikolai<br />

@taylor.nikolai<br />

A snapchat and social media<br />

influencer recognized by WIRED,<br />

Forbes, Tech Insider and more<br />

for his daily stories.<br />

www.ChicagoREALTOR.com 35

Government Affairs<br />

Government Affairs Update<br />

Chicago<br />

NEWS<br />

<strong>2016</strong> has been a busy year – and our Government Affairs team has been hard at work tackling<br />

the issues that threaten our industry and impact your clients’ private property rights. You<br />

can find out more information about each of these individual issues on our website.<br />


• Obtained a Cloud Tax exemption for MLS data<br />

• G-Fees Taken Off the Table as a Revenue Stream for Surface<br />

Transportation Authorization Bill<br />

• Launched the REALTOR ® Parking Permit<br />

• Housing Opportunity through Modernization Act of <strong>2016</strong><br />

Signed into Law<br />

• Added a 30-Day Warning for Recycling Code Non-Compliance<br />


We have launched a property tax outreach in conjunction with<br />

Real Property Alliance to provide consumers resources to<br />

appeal their property assessments. We held initial events at<br />

Coldwell Banker Lincoln Park and Century 21 S.G.R., Inc. We<br />

anticipate continuing this outreach in neighborhoods throughout<br />

the city. In the meantime, check out our property tax outreach<br />

site for consumers – and pass along to your clients:<br />

www.realpropertyalliance.org/property-taxes/<br />


We are still single-minded in our goal of changing the Residential<br />

Landlord Tenant Ordinance to encourage judicial discretion and<br />

eliminate mandatory sentencing for landlords for minor or trivial<br />

offences. Simply changing “shall” to “may” will create fairness<br />

for both landlords as well as their tenants. As of press time, we<br />

are estimating that hearings will take place the first two weeks<br />

in December, at soonest, with a potential vote thereafter. We<br />

continue to aggressively build support for our position, and we<br />

will keep you posted on ChicagoREALTOR.com with any updates.<br />



Senior Director of Government Affairs Brian Bernardoni was<br />

re-appointed to the NAR Federal Tax Committee this year; he<br />

will also serve on work groups at the state and local level<br />

regarding rent control. Additionally, Brian is a member of the<br />

Government Affairs Directors’ Committee to develop better<br />

legislative protocols on NAR policy matters.<br />

Chicago<br />



Understanding the system for evictions in Cook County<br />

is key for the process to work. The following provides<br />

critical information for your clients’ use.<br />

The Cook County sheriff has put together a FAQ<br />

regarding the eviction procedure. The guide covers:<br />

• Filing with the sheriff<br />

• Scheduling<br />

• Day-of eviction processes<br />

• Cancellations, delays and re-scheduling<br />

For day-of problems, please contact<br />

ccso.evictions@cookcountyil.gov as soon as the<br />

problem arises. Problems could include:<br />

• Sheriff failing to enforce an order or<br />

misinterpreting an order<br />

• Sheriff failing to show up<br />

• Extenuating factors which will make the<br />

eviction more difficult to enforce, i.e. evictee<br />

has medical equipment, is in need of social<br />

services, etc.<br />

Senior Director of Government Affairs and Public Policy Brian A.<br />

Bernardoni and Government Affairs Director Kristopher J. Anderson<br />

engage in advocacy and policy matters, increasing the ability of<br />

REALTORS ® to have their voices heard at Chicago’s City Hall, the<br />

Cook County Board and a number of government and policy arenas.<br />

BRIAN A.<br />


Senior Director of<br />

Government Affairs<br />

and Public Policy<br />

Find it all at ChicagoREALTOR.com<br />



Director of<br />

Government Affairs<br />

36 Chicago REALTOR ® <strong>Magazine</strong>

www.ChicagoREALTOR.com 37

CommercialForum<br />

Welcome to our <strong>2016</strong> CommercialForum Chair:<br />

Deena Zimmerman, SVN Chicago Commercial<br />


SVN Chicago Commercial<br />

Deena Zimmerman is an award-winning broker<br />

who has worked in the real estate industry<br />

since 2004. Serving as a vice president in the<br />

SVN Chicago office, Deena’s focus is in tenant<br />

representation, specializing in finding high quality<br />

sites throughout Chicagoland and surrounding<br />

areas for national operators, franchisees and<br />

first-time entrepreneurs.<br />

Deena is the 2017 Commercial Liaison for NAR.<br />

She is also a very proud mentor for the Goldie<br />

B. Wolfe Miller Women Leaders in Real Estate<br />

Initiative through Roosevelt University, and an<br />

active member of the International Council of<br />

Shopping Centers and Women in Retail Leasing.<br />

Deena earned a Bachelor’s degree in Psychology<br />

from The University of Minnesota in 1997 and spends<br />

her spare time participating in runs to raise funds<br />

and awareness for Pancreatic Cancer research.<br />

The Future of Commercial Technology<br />

At NAR Annual in November, panelists Turner Levison, Commission<br />

Trac, Sanjay Kuttemperoor, WikiRealty, Greg Ausley, CoachSimple,<br />

and Vishu Tamanathan, Buildout, shared how they anticipate<br />

change in the future. Here are a few takeaways:<br />

• Disruption will happen, regardless if you like it or not.<br />

Be prepared – reuse properties to fit the trends, and<br />

get creative.<br />

• Integration is the biggest change that has been happening<br />

over the past few years in <strong>CR</strong>E. It’s easy to move data you<br />

own around to all the applications.<br />


Look for these commercial events in 2017!<br />


APRIL<br />

JULY<br />

CF Networking Breakfast*<br />

CCIM/CAR Roundtables<br />

Successful Women in <strong>CR</strong>E<br />

Networking Breakfast*<br />

*free for members!<br />


• Millennials will find technology platforms – and tech<br />

platforms realize they must collaborate with each other –<br />

synergy leads to growth. Millennials have a different<br />

learning attitude – learn from it. Throw away the manual<br />

and just play around. You won’t break the Internet!<br />

• Sharing is caring (although not historically true in <strong>CR</strong>E).<br />

Brokers shouldn’t be afraid to share their information, facts<br />

or statistics – at the end of the day, it’s not about the facts;<br />

it’s about the hustle!<br />

• Do your research – get references, see who is using the<br />

product, and ask for feedback on it. Research technology<br />

until you understand it enough to pull the trigger and<br />

subscribe. What is the headache they are trying to solve?<br />

Does it accomplish what it sets out to do? If so, then it’s of<br />

value. Technology needs to help you grow your business<br />

with ease and efficiency. It needs to take the headaches out<br />

of day to day business. It also needs to be mobile and easy<br />

to use.<br />

• Study what other industries are doing, and figure out how<br />

that can translate to <strong>CR</strong>E. Disruptive technologies that could<br />

affect <strong>CR</strong>E include crowdfunding, which is giving people<br />

access to buying investment properties.<br />

• Interesting to note: Of the Fortune 500 companies from<br />

1955 to 2015, only 12 percent remain; from 2000 to 2015,<br />

49% remain.<br />

38 Chicago REALTOR ® <strong>Magazine</strong>

Global Real Estate Council<br />

Your Global Resource<br />

POLAND<br />

In September, C.A.R. welcomed a trade mission from the<br />

Warsaw Real Estate Brokers’ Association. In addition to a tour<br />

of C.A.R., the visiting delegation learned about C.A.R. and our<br />

Industry Partners, how our MLS works with the Association,<br />

and how real estate financing works for individuals to purchase<br />

property here. The Global Real Estate Council also treated<br />

them to lunch at Cliff Dwellers.<br />



The Global Real Estate Council has<br />

been awarded Global Gold Status by<br />

the National Association of REALTORS ®<br />

for their accomplishments in <strong>2016</strong>, with<br />

particular accolades given to the council’s<br />

growth in outreach and marketing efforts!<br />

The NAR Global Achievement Program is<br />

designed to recognize and reward the most active<br />

associations in global business. Each Council is evaluated in five<br />

focus areas: Communication, Community Outreach, Membership<br />

Value Creation, Education, and Media Outreach/Social Media.<br />

Congratulations, Global Real Estate Council!<br />



<strong>2016</strong>-2017 CHAIR<br />


Centered International<br />

Realty<br />


International residential and commercial real estate sales continue<br />

to rise in Chicago, making global real estate an important target<br />

market for REALTORS ® .<br />

According to the <strong>2016</strong> Profile of International Activity in U.S.<br />

Residential Real Estate, Canada is one of the top 5 countries with<br />

an interest in Chicago real estate. Check out our new video, Get to<br />

Know Canada, to learn more about our neighbor to the north and<br />

Canadian real estate.<br />

MORe’s Global Business Council also put together a video on<br />

Working with Indian Clients to help you navigate this niche market.<br />

Both videos are available for you to use as a resource on<br />

ChicagoREALTOR.com.<br />

<strong>2016</strong>-2017 VICE CHAIR<br />


Century 21 Affiliated<br />

Watch the Get to Know Canada video.<br />

www.ChicagoREALTOR.com 39

Special Advertising Section<br />


Asian Real Estate Association<br />

of America (AREAA Chicago)<br />

This past year, AREAA has been busy<br />

introducing new events to our members.<br />

Our quarterly Sip, Schmooze, Study<br />

events have been a big success, covering<br />

everything from building a team to working<br />

with developers. In August, our first ever<br />

AREAA Chicago presents: On Edge, started<br />

with a dance lesson followed by song and<br />

dance performances, with great networking<br />

opportunities. And in November, AREAA<br />

members, family and friends volunteered<br />

at a shelter and food kitchen.<br />

In December, AREAA will host our annual<br />

holiday and member appreciation party<br />

at the Merchandise Mart. Please contact<br />

us at chicagoareaa@gmail.com for more<br />

information on membership, events or<br />

sponsorship.<br />

Dearborn REALTIST ® Board, Inc.<br />

2015 (DRB)<br />

DRB has had a spectacular <strong>2016</strong> attracting<br />

new partners and new members.<br />

We hosted monthly educational and<br />

networking programs for our members and<br />

the general public. In April, DRB hosted the<br />

<strong>2016</strong> National Association of Real Estate<br />

Brokers’ (NAREB) regional conference, which<br />

provided valuable homeownership tools for<br />

homeowners and homebuyers. This summer<br />

we held our annual Architectural River Cruise,<br />

member appreciation picnic, and William G.<br />

Gray Scholarship/Golf Outing.<br />

In January, we will celebrate our 75 th<br />

year anniversary and pay tribute to our<br />

tireless efforts combating illegal housing<br />

practices against people of color. We are<br />

not done yet; there is more work to done.<br />

Join us at chicagorealtist.com.<br />

FIABCI-USA, the International<br />

Real Estate Federation<br />

We recently launched a set of tools<br />

to help our members increase their<br />

international business and save their<br />

clients’ money:<br />

• FIABCI’s International Referral Platform,<br />

a formal, trackable request for global<br />

referral coordination.<br />

• OFX Money Transfer, saving your clients<br />

thousands of dollars on any transaction.<br />

• Chinese Buyers Bridge, offering real<br />

estate practitioners in all sectors the<br />

ability to promote their properties to<br />

vetted Chinese investors.<br />

• Mortgages for Foreign Nationals from<br />

the UN Federal Credit Union, enabling<br />

an accelerated pace of processing,<br />

approving and closing their loans.<br />

For more information and to join visit:<br />

https://fiabciusamember.site-ym.com/.<br />

40 Chicago REALTOR ® <strong>Magazine</strong>

Special Advertising Section<br />

Wants You!<br />

VAREP’s Chicago Chapter is continuing to build a presence within the Chicagoland market<br />

Our first goal is to help qualified local military families with their personal housing needs.<br />

Local events in 2017 will include:<br />

• REALTOR ® and Lender Veteran Educational Seminars<br />

• Live Military and Veteran Housing Certification (MVHC) classes<br />

• Veterans Housing Summit Community Events<br />

• Fundraisers to benefit local military and veteran families<br />

• VA Loan Education<br />

Our mission is to increase sustainable homeownership, provide financial-literacy education,<br />

and create economic opportunity for the active-military and veteran communities.<br />

Our proactive stance of providing financial literacy education and advocating<br />

homeownership may not end the epidemic of homelessness among the veteran<br />

community, but can prevent it from happening in the future, one veteran at a time.<br />


Any individual or organization that believes the American Dream should be<br />

realized by all, especially those who have valiantly served our country. Nonmilitary<br />

members are always welcome to join VAREP and help with the cause!<br />

To learn more about VAREP Chicago or join our membership,<br />

contact Chicago Chapter President, David Piatek<br />

at david@thefederalsavingsbank.com.<br />

National Association of Hispanic<br />

Real Estate Professionals (NAHREP)<br />

NAHREP Chicago's Annual Holiday and<br />

Installation Party was held Thursday,<br />

December 1 st at the historic Thalia Hall<br />

in the Pilsen neighborhood. We thanked<br />

our outgoing President Joe Castillo and<br />

installed our new president, Gaspar<br />

Flores, Jr., and new officers.<br />

A big thank you to all who joined and<br />

supported NAHREP Chicago this past<br />

year! We are the largest NAHREP<br />

chapter in all the United States. We<br />

could not have accomplished this feat<br />

without your help. We look forward to<br />

continuing to serve you with educational<br />

and business networking events to help<br />

you grow your business and help the<br />

Latino Hispanic Homeowner. Stay in<br />

touch: www.NAHREPChicago.org.<br />

REALTORS ® to the Rescue (RTTR)<br />

Thank you for supporting REALTORS® to<br />

the Rescue!<br />

Great things are happening! Year to<br />

date, we:<br />

• Sold 750 Cubs tickets for our spring<br />

fundraiser and raised over $ 43,000!<br />

• Donated over $ 36,000 to Chicagoland<br />

animal rescues and shelters<br />

• Have a goal of raising $ 100,000 at our<br />

second annual Wagging Hearts Gala;<br />

• Recently donated 250 collars and<br />

leashes to Chicago Animal Care &<br />

Control — all through the support of<br />

our members and events!<br />

We are always open to new member<br />

volunteers! Remember: your membership<br />

fee is tax deductible to the fullest extent<br />

allowed by law. Please join us at<br />

www.realtorstotherescue.org.<br />

Women’s Council of REALTORS ®<br />

— W<strong>CR</strong> Chicago Chapter<br />

W<strong>CR</strong> Chicago has had a phenomenal<br />

<strong>2016</strong>!<br />

From sold out events to collaborative<br />

programming, W<strong>CR</strong> has enjoyed<br />

providing informative and exciting events<br />

in <strong>2016</strong> — and we’re not done just yet!<br />

We will install our 2017 Board in an epic<br />

celebration on Thursday, December 15 th<br />

at 6PM at LondonHouse, 85 E Upper<br />

Wacker Drive, Chicago, IL 60601. Visit<br />

our website at www.wcrchicago.org<br />

for tickets!<br />

We hope to see you there as we say<br />

cheers to <strong>2016</strong> and toast to having a<br />

more fabulous 2017!<br />

www.ChicagoREALTOR.com 41

Chicago Association of REALTORS ® ’ Ginger Downs with REALTOR ®<br />

Achievement Award recipients Sarah Ware, Ware Realty Group,<br />

and Vicky Silvano, Century 21 S.G.R., Inc., with REALTOR ®<br />

Awards Chairman Zeke Morris, Century 21 Affiliated<br />

Dan Wagner, The Inland Real Estate Group of Companies, Inc., with<br />

President’s Award winners Matt Farrell and Matt Silver, Urban Real Estate,<br />

and Maurice Hampton, Centered International Realty<br />

<strong>2016</strong> REALTOR ® AWARDS<br />

At the 133 rd Annual Inaugural Gala, the real estate<br />

community gathered to honor exceptional members<br />

of our Chicago REALTOR ® family. Congratulations to<br />

the recipients of the <strong>2016</strong> REALTOR ® Awards and the<br />

<strong>2016</strong> President’s Awards!<br />


Hugh Rider, Realty & Mortgage, Co.<br />


Vicky Silvano, Century 21 S.G.R., Inc.<br />

Sarah Ware, Ware Realty Group LLC<br />

Marki Lemons-Ryhal<br />

REALTOR ® of the Year<br />

Hugh Rider, Realty & Mortgage Co.<br />

REALTOR ® Community Service Award recipients<br />

Marcos Mendez, America Real Estate, and<br />

Mabél Guzmán, @properties, with REALTOR ®<br />

Awards Chairman Zeke Morris, Century 21 Affiliated<br />


Chris Mundy, @properties<br />

Marcos Mendez, America Real Estate<br />

Mabel Guzman, @properties<br />


Coby Hakalir, Jordan Equity Group<br />

Chicago Association of REALTORS ® ’<br />

Ginger Downs with Managing Broker of the<br />

Year Award recipients George Schultz,<br />

@properties, and Joe Castillo, ERA Mi Casa<br />

Real Estate, with REALTOR ® Awards Chairman<br />

Zeke Morris, Century 21 Affiliated<br />

Chicago Association of REALTORS ® ’<br />

Ginger Downs with Affiliate of the Year<br />

Coby Hakalir, Inland Home Mortgage<br />

MANAGING BROKER OF THE YEAR (1-50 licensees):<br />

Joe Castillo, ERA Mi Casa Real Estate<br />

MANAGING BROKER OF THE YEAR (51+ licensees):<br />

George Schultz, @properties<br />

<strong>2016</strong> PRESIDENT’S AWARD RECIPIENTS:<br />

Brian Bernardoni, Chicago Association of REALTORS ®<br />

Erika Villegas, ERA Mi Casa Real Estate<br />

Maurice Hampton, Centered International Realty<br />

Jim Kinney, Baird & Warner<br />

Matt Silver, Urban Real Estate<br />

Matt Farrell, Urban Real Estate<br />

Gary Clayton, Illinois REALTORS ®<br />

Dale Stinton, National Association of REALTORS ®<br />

President’s Award winners Brian Bernardoni, Chicago Association of REALTORS ® ,<br />

Dale Stinton, National Association of REALTORS ® , Gary Clayton, Illinois REALTORS ® ,<br />

Erika Villegas, ERA Mi Casa Real Estate, and Jim Kinney, Baird & Warner,<br />

with Dan Wagner, the Inland Real Estate Group of Companies, Inc.<br />

Photos by Marcello Rodarte or courtesy of Dan Wagner<br />

42 Chicago REALTOR ® <strong>Magazine</strong>

Tommy Choi, Keller Williams Chicago - Lincoln<br />

Park, and Rebecca Thomson, @properties<br />

Rebecca Jensen, and Jeff Lasky, MRED LLC<br />

Erika Guest, Wayne Kouf, and<br />

Heather Gustafson, @properties<br />

Janet Branton, National Association<br />

of REALTORS ® with her husband<br />

Michael Rosenburg<br />

The President's Club – Frank Williams, F.J. Williams Realty,<br />

Sheldon Good, The Good Realty Group, Millie Rosenbloom,<br />

Baird & Warner, Matt Silver, Urban Real Estate,<br />

Betty Bauer, and Genie Birch, Century 21 Affiliated<br />

Mary Morstadt, Standard Bank and Trust, and<br />

Chris Prod, Inland Home Mortgage<br />

Cecilia Favela, Su Familia Real Estate,<br />

Joe Contreras, Neighborhood Loans, and<br />

Beatriz Guaman, Su Familia Real Estate<br />

Matt Silver, Urban Real Estate, Rebecca Thomson, @properties,<br />

Tommy Choi, Keller Williams Chicago - Lincoln Park,<br />

Dan Wagner, The Inland Real Estate Group of Companies, Inc.,<br />

and Ginger Downs, Chicago Association of REALTORS ®<br />

John Andrus, Andrus Realty Group, Inc. and C.A.R. past president, Steve Volkodav, NSBAR,<br />

Warren Frank, Chicago Association of REALTORS ® , Ben Gerstman, BHHS KoenigRubloff,<br />

Nicholas Marino, Century 21 Marino Real Estate, Inc., Betty Bauer, C.A.R. past president,<br />

and Cam Benson, @properties and C.A.R. past president<br />

Juan Rosario Negron, The Jurone Company Real Estate<br />

Inspections , Drussy Hernandez, and Rachael Mann,<br />

CONLON/Christie’s International Real Estate<br />

Photos by Marcello Rodarte<br />

Tony Ameti, Reno Manuele, and<br />

Frank Cecala, Neighborhood Loans<br />

Heather Gustafson, @properties,<br />

and Carrie Bey-Little,Baird & Warner<br />

www.ChicagoREALTOR.com 43

Ginger Downs, Chicago Association of REALTORS ® , Hugh Rider,<br />

Realty and Mortgage Co., and Zeke Morris, Century 21 Affiliated<br />

Dan Suvanaumpai, Mimi Sangsuvan, Chiwin Nilapant, Nok Phuphakdi,<br />

Nancy Suvarnamani, Paul Xumsai, Knight Chumsangsri, Paul Chingchitr, all<br />

with Century 21 S.G.R. Inc., and Shonee Henry, Allegro Realty International<br />

Niko Apostal, Keller Williams Chicago - Lincoln Park,<br />

Deena Zimmerman, SVN | Chicago Commercial,<br />

Bruce Downs, Tommy Choi, Keller Williams Chicago - Lincoln<br />

Park, Kevin Van Eck, and Heather Gustafson, @properties<br />

Jennifer Mills, BHHS KoenigRubloff,<br />

and Matt Silver, Urban Real Estate<br />


Jim Cornelison , National Anthem<br />

Soloist at Chicago Blackhawks<br />

Jesus Neri, Alterra Home Loans,<br />

Rosie Beltran, RE/MAX City, and<br />

John DeJulio, Neighborhood Loans<br />

Antonio Estrada, Kelly Smith, Katie Hoogland,<br />

and Kara Finnegan, Urban Real Estate<br />

Drussy Hernandez, and Fiona Conlon,<br />

CONLON/Christie’s International Real Estate<br />


44 Chicago REALTOR ® <strong>Magazine</strong>

Photos by Marcello Rodarte<br />

Mark Buford, CSG Property Solutions Inc.,<br />

Sarah Ware, Ware Realty Group, Brett Decker,<br />

American Financial Solutions Inc., Nykea Pippion-McGriff,<br />

Dream Town Realty, Judy Gibbons, Jameson Sotheby's<br />

International Realty, and Peter Gibbons, guest<br />

Erika Guest, Jordan Euson, and<br />

Jen Ruffner, @properties<br />

Greg Kosin, Greater Illinois Title Company,<br />

Matt Farrell, Urban Real Estate,<br />

and Martin Walsh, Dream Town Realty<br />

Javier Garcia, The Federal Savings Bank,<br />

Erika Villegas, ERA Mi Casa Real Estate, and<br />

Katherine Ruiz, The Federal Savings Bank<br />

Michael Emery, Jennifer Martelloti, Janet Seehausen,<br />

and Ted Sveda, Urban Real Estate<br />

Matt Skas, and Daniel Andersen,<br />

People’s Home Equity<br />

Carolina Dauksa, Su Familia Real Estate, and<br />

Siomara Barboza, The Federal Savings Bank<br />

Joe Contreras, Neighborhood Loans, Rebecca Arce,<br />

America Real Estate, Alicia Ruiz, RE/MAX Partners, and<br />

Gaspar Flores Sr., Su Familia Real Estate<br />

Hugh Rider, Realty & Mortgage Co.<br />

Jahnai Perez, Boys and<br />

Girls Clubs of Chicago<br />

Grant Silver, son of Matt Silver, Marlene Silver, mother of Matt<br />

Silver, Matt Silver, Urban Real Estate, Moira Silverman, guest<br />

David Silver, brother of Matt Silver, and Barry Gilbert, guest<br />

www.ChicagoREALTOR.com 45

Joe Caltabiano, Guaranteed Rate, Annie Caltabiano, guest,<br />

and Joe Zimmerman, Keller Williams Chicago - Lincoln Park<br />

Aeraj Patel, Neighborhood Loans,<br />

with the Show Girls<br />

Joe Rueck and Mickey Hobson,<br />

Americorp, Ltd.<br />

YPN + W<strong>CR</strong> CASINO ROYALE<br />

Ryan Stephens, guest, Dave Naso, Keller Williams Chicago<br />

- Lincoln Park, and Lauren Hundman, Owl Management<br />

Erin Mandel, @properties, and<br />

Ben Cohen, Guaranteed Rate<br />

Verra Rudolf i, Proper Title LLC, and<br />

Sabrina Bier, @properties<br />

Table shot<br />

Johnny Noreiga, Rebecca Whitek, Mayra Rubio, Frank Cecala, Omar Myran,<br />

Jon Volpe, Fitni Rexhepi, and Joel Contreras, Neighborhood Loans<br />

Zeke Morris, Century 21 Affiliated, Maurice Hampton, Centered<br />

International Realty, Nykea Pippion-McGriff, Dream Town Realty,<br />

Josh Weinberg, Tommy Choi, Keller Williams Chicago -<br />

Lincoln Park, and Bob Eby, Century 21 Affiliated<br />


46 Chicago REALTOR ® <strong>Magazine</strong>

Mark Buckner, Camille Canales, and<br />

Michele Gore, North Clyborn Group<br />

John Berger, Guaranteed Rate,<br />

Kara Finnegan, Kelly Smith, Urban Real<br />

Estate, Katie Austin, Guaranteed Rate,<br />

and Matt Farrell, Urban Real Estate<br />

Gia Devenyi, @properties, Judy Gibbons,<br />

Jameson Sotheby’s International Realty,<br />

Sara Hulsebus O'Connor, Greater Illinois Title<br />

Company, and Linda Scott, Wintrust Mortgage<br />

Greg Pekarsky, Vesta Preferred LLC,<br />

and Maria Pekarsky, guest<br />

Shannon Chamberlin, guest and Affiliate Director<br />

Michael Chamberlin, Inland Bank & Trust<br />

Jon Volpe, Neighborhood Loans, Colleen and<br />

Bart Basinski, Keller Williams Orland Park<br />

Annie Schweitzer, @properties,<br />

Tommy Choi, Keller Williams Chicago -<br />

Lincoln Park, and Bari Levine, @properties<br />

Matt Silver, Urban Real Estate,<br />

Mayra Rubio, Neighborhood Loans,<br />

Lindsey Schendel, Main Street Real Estate Group,<br />

and Charles Southwick, Slayton Search Partners<br />

Kevin Van Eck and Erin Mandel, @properties,<br />

with Matt Silver, Urban Real Estate<br />

Lindsey Qin Newman, Q Refined, Emily Vutech,<br />

@properties, Michelle Newman, Newman Realty,<br />

Melissa Wertz, CONLON/Christie’s International<br />

Real Estate, and Lindsay Olson, Newman Realty<br />

Photos by Marcello Rodarte<br />

www.ChicagoREALTOR.com 47

January 12<br />

Market Outlook — InterContinental<br />

January 19<br />

YPN Kick-Off Mixer — Godfrey Hotel<br />

February 9<br />

West Towns 2017 Market Outlook<br />

March 23<br />

Sales Awards — The Drake<br />

April 25<br />

Capitol Conference & REALTOR ® Lobby Day — Springfield, IL<br />

July 13<br />

110 th Annual Golf Classic — Ruffled Feathers Golf Course<br />

48 Chicago REALTOR ® <strong>Magazine</strong>



Accredited Buyer Representative ABR ® Designation 2/2 – 2/3<br />

Seller Representative Specialist Designation 2/16 – 2/17<br />

Pricing Strategy Advisor Certification 3/1<br />

Real Estate Negotiation Expert Certification 3/23 – 3/24<br />


Essentials of Property Management 1/17 – 1/18<br />

Income Property Analysis 4/4 – 4/5<br />


Quadrennial Ethics Requirements Deadline 12/31/<strong>2016</strong><br />

Managing Broker CE Deadline 4/30/2017<br />

Registrations may be completed at<br />

www.ChicagoREALTOR.com 49

www.ChicagoREALTOR.com 51




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111 S PEORIA | FALL 2017<br />

2 BED CONDOS FROM LOW $600’S<br />

HEBSON TEAM 312.698.8515<br />

5820 N CLARK<br />


4–5 BED HOMES FROM $999,000<br />

BARBARA O’CONNOR 773.491.5631<br />


35 SINGLE FAMILY HOMES FROM $774,995<br />

BARBARA O’CONNOR 773.491.5631<br />

5820 N CLARK | SPRING 2017<br />

NEW 2–3 BED CONDOS FROM $475,000<br />

ALAN CANDEA 773.895.5287<br />



Lincoln Park: 1950 N Sedgwick | Lincoln Square: 4553 N Lincoln | West Loop: 849 W Monroe | Edison Park: 7280 W Devon | Evanston: 1567 Maple

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