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<strong>Issue</strong> <strong>26</strong> – <strong>Dec</strong>ember 2016<br />

06<br />

cover story<br />

the importance of corporate<br />

events<br />

Jonathan Pace tells us just why<br />

TIPICO events are significant, relevant<br />

to the company and employees<br />

14<br />

16<br />

22<br />

INTERVIEW OF THE MONTH<br />

Accomplishing the Entrepreneurial Drive<br />

Interview with Nikolai Livori, CEO of Yobetit<br />

christmas narrative Papa Panov’s Special Christmas<br />

A wonderful Christmas tale by Leo Tolstoy<br />

mANAGEMENT Why I love Entrepreneurship<br />

An inspiring story about entrepreneurship by Sir Richard Branson<br />

Newspaper Post


Malta Business Review<br />

FOR SOME,<br />

THE NEED TO GROW<br />

JUST KEEPS GROWING.<br />

§75,000,000 MALTA TRADE FOR GROWTH FUND<br />

Successful businesses aren’t satisfied by the here and now.<br />

They prefer to ask ‘Where next?’<br />

With nearly 150 years of global trade experience HSBC has<br />

long believed in businesses willing to push the boundaries<br />

and cross borders.<br />

That is why HSBC has introduced a §75 million Malta<br />

Trade for Growth Fund to help Maltese businesses to trade<br />

internationally.<br />

As your business seeks growth opportunities the Malta Trade<br />

for Growth Fund can help you make it possible.<br />

See how we can help your business grow.<br />

www.business.hsbc.com.mt/75million<br />

2<br />

Terms and conditions apply. This fund will support Structured Trade and Receivables Finance business. Approved and issued by HSBC Bank Malta p.l.c. 116, Archbishop Street, Valletta VLT1444 which is regulated by the Ma


Malta Business Review<br />

lta Financial Services Authority.<br />

www.maltabusinessreview.net<br />

3


Malta Business Review<br />

10<br />

14<br />

PuBLisher<br />

<strong>MBR</strong> Publications Limited<br />

editor<br />

Martin Vella<br />

teChniCaL advisor<br />

Marcelle D’Argy Smith<br />

saLes direCtor<br />

Margaret Brincat<br />

design<br />

Jacqueline Muscat, Gyorgy Vertes<br />

advertising<br />

Call: 9940 6743 or 99<strong>26</strong> 0163/4/6;<br />

Email: margaret@mbrpublications.net<br />

or admin@mbrpublications.net<br />

ContriButors<br />

Jane Addams; Viktor Almquist, Press Officer,<br />

LIBE Press release, Justice and home affairs, EP;<br />

Richard Branson; George Carol; Laura Daly;<br />

Jonathan Pace; Giulia Paravicini; Martin Vella;<br />

James Vella Clark; Leo Tolstoy<br />

sPeCiaL thanks<br />

AirMalta; DOI; EU/EP; Hugo Boss; HSBC;<br />

LinkedIn; Malta Gaming Authority; MPS;<br />

Parallels; PoliticoPro; TIPICO; UKIP; Virgin Group<br />

Digital; WageIndicator; Wikipedia; Yobetit<br />

Print ProduCtion<br />

Printit<br />

offiCes<br />

Highland Apartment - Level 1,<br />

Naxxar Road,<br />

Birkirkara, BKR 9042<br />

teLePhone<br />

+356 2149 7814<br />

6<br />

18<br />

<strong>26</strong><br />

COVER STORY<br />

6 The Importance of Corporate Events<br />

Jonathan Pace tells us just why TIPICO events are significant, relevant to the<br />

company and employees<br />

PERSPECTIVES<br />

10 Italy Referendum Latest…<br />

From demolition man to demolished- Renzi’s plebiscite gambleECIAL<br />

INTERVIEW OF THE MONTH<br />

14 Accomplishing the Entrepreneurial Drive<br />

<strong>MBR</strong> Editor goes head-to-head with Nikolai Livori, CEO of Yobetit<br />

CHRISTMAS NARRATIVE<br />

18 Good to Great<br />

Exceptional Interview with Nikolay Dobrovolskiy, the vice-president of Parallels<br />

BUSINESS MANAGEMENT<br />

22 Why I love Entrepreneurship<br />

An inspiring story about entrepreneurship by Sir Richard Branson<br />

OUR GOLD PARTNERS<br />

quote of the month<br />

The people who are crazy enough to think they<br />

can change the world are the ones who do.<br />

Steve Jobs<br />

Disclaimer<br />

All rights reserved. No part of this work covered by copyright may<br />

be reproduced or copied and reproduction in whole or part is strictly<br />

prohibited without written permission of the publisher. All content<br />

material available on this publication is duly protected by Maltese<br />

and International Law. No person, organisation, other publisher or<br />

online web content manager should rely, or on any way act upon<br />

any part of the contents of this publication, whether that information<br />

is sourced from the website, magazine or related product without<br />

first obtaining the publisher’s consent. The opinions expressed in the<br />

Malta Business Review are those of the authors or contributors, and<br />

are not necessarily those of the editor or publisher.<br />

your perfect atmosphere<br />

Continental Cars Ltd.<br />

4


Malta Business Review<br />

CONTENTS<br />

SPECIAL FEATURE:<br />

MALTA’S BEST IN BUSINESS AWARDS<br />

24 Chance Favours the Prepared Mind<br />

<strong>MBR</strong> Talks with Dr Vincent Micallef and Dr Andy Ellul, Partners<br />

Micallef & Ellul Advocates<br />

<strong>26</strong> Leading Through Innovation<br />

MBIBA Interview with Martin Vella, Managing Director, HALMANN<br />

28 Drive and Motivation<br />

Dean Gera Haircare Ltd pick up Malta’s Best-in-Business Small to<br />

Medium Size Business Award<br />

30 Integrity, Trust and Professionalism<br />

BILOM Group get recognised and rewarded for excellence in<br />

project delivery<br />

34 Committed to making work-life<br />

Balance a reality employees<br />

Interview with Sylvana Brannon, Director, Stem Cells Malta Ltd.<br />

36 The Power of Innovation<br />

David Abela, Managing Director is interviewed by the Malta<br />

Business Review<br />

38 Then. Now. Forever GINAPULA VILLAGE<br />

Matthew Degiorgio, Managing Director, GIANPULA VILLAGE<br />

EDITORIAL<br />

2016 is drawing to a fast end. And what<br />

a year it has been! It has been one of<br />

the most fastest transient year I have<br />

ever experienced. The Oxford English<br />

Dictionary may have made post-truth its<br />

word of the year, but the events of 2016<br />

were not a rejection of knowledge. Are<br />

we now living in a post-truth, post-factual<br />

society? Is 2016 set to become known<br />

as the year when authorities, and the<br />

evidence they wield, were sent packing?<br />

Admittedly it looks that way. The UK’s<br />

former justice secretary Michael Gove<br />

attempted to play the crowd in the last<br />

days of June’s EU referendum campaigning, with the retort that “people in this<br />

country have had enough of experts.” His contention was widely challenged, as<br />

were the misleading claims about an extra £350m (€410m; $440m) a week for<br />

the NHS that would be saved by exiting the EU, and the wave of immigration<br />

that would be prompted by Turkey’s fictitious EU membership plan. Then the<br />

proponents of these statements triumphed in the referendum. And in <strong>Dec</strong>ember<br />

2015, Donald Trump won the US fact-checking organisation Politifact’s Lie of the<br />

Year, cited among other things for claiming “whites killed by blacks–81%” (it’s<br />

16%); less than a year later he won the presidential election!<br />

Cue much handwringing and demoralisation among people who advocate<br />

for better use of evidence in public life. They fear that we have entered a<br />

world where everyone has their own reality, the truth has little purchase, and<br />

demagogues and soundbite writers rule. But horrifying as it may be to witness<br />

the appeal of people who trade in prejudices and make things up, to see lies and<br />

misinformation exposed but still seemingly embraced, it is wrong to conclude<br />

that the public doesn’t care for truth. We should not rush to this diagnosis for<br />

three reasons.<br />

In the first place, the place of expertise and evidence in recent events was<br />

limited— too small a part of the picture to conclude that people have rejected<br />

them. Many people in public life have learnt this year what clinicians have long<br />

appreciated: that facts can be close to useless if you don’t engage with context<br />

and lived experiences, whether to challenge them or to appreciate them, or<br />

both.<br />

Which brings me to the second reason why evidence advocates should not be<br />

packing their bags. In so far as experts and evidence have played a role in these<br />

debates, it has looked like an alternative to engaging with people. It seemed in<br />

Malta, for example, that pro-debate politicians on the Panama Papers, fearing<br />

they couldn’t manage a sensible discussion about the realities of institutionalised<br />

corruption and the best ways to handle it, instead produced expert statements<br />

about many other issues, other than the issue itself! Certainly, we need public<br />

discussion to account for the facts, for evidence, even for expert opinion when<br />

it’s not over-reaching, and we should insist on it.<br />

28<br />

34<br />

So here is the third and vital reason. Evidence, expertise, truthfulness, facts,<br />

knowledge… these are public goods. We should not forget that other events<br />

this year have been defined by the public’s quest for truth and a cry for more<br />

transparency and justice. Evidence and expertise have too often looked like<br />

counsel to the knowing, rather than what we could be making them: the means<br />

by which the less powerful can call the world to account.<br />

So as the year dithers to its end, I wish all our readers, advertisers, supporters<br />

and partners all the best which Christmas may bring with it, peace, fraternity,<br />

solidarity and a better, prosperous 2017.<br />

Enjoy the read.<br />

36<br />

38<br />

Martin Vella<br />

Malta Business Review’s editorial opinions are decided by its Editor,<br />

and besides reflecting the Editor’s opinion, are written to represent a<br />

fair and impartial representation of facts, events and provide a correct<br />

analysis of local and international news.<br />

Agents for:<br />

www.maltabusinessreview.net<br />

5


Malta Business Review<br />

COVER STORY OF THE MONTH<br />

The Importance<br />

of Corporate<br />

Events<br />

by Jonathan Pace<br />

Tipico is known to be a pioneer<br />

within the online gaming industry<br />

and is now well renowned for<br />

investing in employees throughout<br />

the year. The company invests in training<br />

and development, benefits, good salaries<br />

and more. However, the company invests<br />

also on corporate events to align the<br />

team behind Tipico & Partners with one<br />

mission and vision, together with fun and<br />

corporate social responsibility events in<br />

<strong>Dec</strong>ember.<br />

Tipico invests time and money to produce<br />

an annual Tipico and Partners Conference,<br />

where colleagues from foreign offices are<br />

also invited to Malta. The objectives behind<br />

the conference are quite a few. Sharpening<br />

the saw (your skills) is always of utmost<br />

importance, coming out with new ideas<br />

and approaches, creating effectiveness<br />

and efficiency at work. Uniting the team<br />

from foreign offices is a sought after<br />

approach for this event. Furthermore, new<br />

tips and tactics are given to employees,<br />

strengthening decision making situations<br />

at work. The conference is also there to<br />

show the progression achieved over the<br />

previous year and to present the plans<br />

for the upcoming year, which continues<br />

to show consistency levels for improved<br />

progression.<br />

Tipico and Partners left the conference<br />

with a fruitful day and was followed<br />

by the Christmas Party in a brand new<br />

venue having Mdina, the old capital<br />

city, as a background setting. The venue<br />

was carefully decorated to detail inside<br />

and out, creating a sense of belonging<br />

to Tipico for everyone. With a twist<br />

approach compared to the day event,<br />

everyone is engaged in a fun way through<br />

entertainment, projections, band, DJs, a<br />

Volkswagen Beetle as a photo booth in the<br />

middle of the dance floor and much more.<br />

This was complemented with mouthwatering<br />

food stations, sweets sections<br />

and fine beverages all night.<br />

The marathon didn’t stop there; it was<br />

then time to give away some of everyone’s<br />

time to community work and collect funds<br />

through corporate social responsibility<br />

events. Over ten CSR events were chosen,<br />

varying from sports related activities,<br />

maintenance works in various places, tree<br />

planting, helping elderly people for the<br />

day among others.<br />

The trip for the employees from foreign<br />

offices and the series of activities for<br />

all ended with two activities; Poker<br />

tournament and Tipico Song Contest.<br />

Following a delicious dinner in a 5 star<br />

6


COVER STORY OF THE MONTH<br />

Malta Business Review<br />

From top left to right corporate events:<br />

Christmas Party 2016, CSR – ZAK Maintenance, CSR – Bingo, CSR - Football, CSR - Cat Sanctuary, CSR – Tree Planting<br />

venue, everyone was led to their respective<br />

chosen activity. Poker tournament, having<br />

over 200 players, lasted overnight with<br />

attractive prizes for those who lasted,<br />

while the Tipico Song Contest brought out<br />

the natural talent of a few who tend to<br />

keep their voices closed in silence the rest<br />

of the year!<br />

Events are highly important for Tipico as<br />

they are a key factor in improving employee<br />

moral, a critical piece of the marketing<br />

strategy, reaffirm values and transform<br />

employees into agents of its brand. The<br />

team strives to continue improving on<br />

such events, making them more engaging,<br />

worth while, relevant to the company and<br />

employees, together with leaving a nice<br />

brightful memory chipped to everyone’s<br />

mind.<br />

Tipico would like to wish everyone a<br />

wonderful Christmas and a Happy New<br />

Year!<br />

<strong>MBR</strong><br />

www.maltabusinessreview.net<br />

7


Malta Business Review<br />

debate<br />

The Cost of Division<br />

by Jane Addams<br />

Erodes Trust<br />

Builds Barriers<br />

<strong>Dec</strong>reases Collaboration<br />

Limits Growth<br />

Keeps People Up at Night<br />

Retaliation and revenge are powerful<br />

motivators. We want to right the<br />

real or perceived wrong. Swiss<br />

researchers discovered that the mere<br />

act of contemplating revenge triggered<br />

the portion of our brain that processes<br />

rewards. No wonder there’s the concept<br />

that revenge is sweet. However, giving<br />

in to the negative feelings doesn’t end<br />

the matter. Behavioral scientists have<br />

found that indulging the desire to get<br />

even creates a cycle of retaliation that<br />

perpetuates the downward spiral of<br />

hostility and distrust. Payback doesn’t pay.<br />

Ann Macaskill, professor at Sheffield<br />

Hallam University, explains how we think<br />

about revenge, “When individuals are<br />

attacked in some way that feels unjust, they<br />

go through three psychological stages: a<br />

shock phase, an adjustment phase and<br />

a reaction phase. In the reaction phase,<br />

they will either decide to forgive, hold<br />

a grudge but do nothing, or take or plot<br />

revenge. Those able to forgive rather than<br />

seek revenge are, it would seem, better<br />

developed than most.”<br />

So how can we as leaders be “better<br />

developed” and do the wicked, hard work<br />

of rising above the desire to fight back?<br />

As much as I love the paradoxical “power<br />

of and,” I see the work of supplanting<br />

discord with tolerance and acceptance as<br />

an either/or scenario: either we surrender<br />

to intolerance, or we decide to create<br />

environments where people feel valued.<br />

Intolerance isn’t acceptable; maximising<br />

and leveraging differences is. To accept<br />

that different is merely different, not<br />

wrong, leaders must lead themselves.<br />

Leaders have to be self-aware enough to<br />

making people feel valued, respected, and<br />

part of “we” is a foundational element<br />

<strong>Issue</strong>s grow in magnitude,<br />

year after year and decade<br />

after decade...<br />

Destroying Lives,<br />

Organisations, Communities<br />

& Nations<br />

for building tolerance and acceptance<br />

and for rejecting divisiveness. There’s an<br />

extraordinary snowball effect at play—<br />

people who feel respected are more<br />

likely to show respect, be tolerant, be<br />

willing to participate, and be less willing<br />

to punish or disparage others. Tolerance<br />

is not the absence of prejudice but<br />

rather emphasizes forbearance and not<br />

begrudging other people their own ways.<br />

~Maykel Verkuyten, professor Utrecht<br />

University.<br />

Behavioural scientists point to the<br />

existence of four conditions required for<br />

people to feel that they are treated fairly.<br />

Firstly, People must have the opportunity<br />

for real and meaningful participation.<br />

They want a voice and want to know that<br />

their voice matters. Secondly, believe<br />

the decision making process is fair, open,<br />

and interactive. Stanford professor John<br />

Ousterhout notes, “If a collection of smart<br />

people all look at the same problem with<br />

the same information, and if they have<br />

the same goals, then they are likely to<br />

reach the same conclusion. A decision<br />

with strong consensus is more valuable<br />

than one without consensus: it is more<br />

likely to be right, and it is more likely to<br />

get implemented effectively because<br />

everyone believes in it.” Thirdly, have<br />

no doubt that they will be treated with<br />

dignity, and fourth accept that those in<br />

authority are trustworthy. All we have to<br />

do is appreciate the validity of differing<br />

points of view.<br />

“Peace does not mean an absence of<br />

conflicts; differences will always be there.<br />

Peace means solving these differences<br />

through peaceful means; through<br />

dialogue, education, knowledge; and<br />

through humane ways.” ~Dalai Lama XIV<br />

When leaders are self-aware and do these<br />

four things, we are enabling ourselves—<br />

and others—to transcend finger pointing<br />

and friction, move past the limitations<br />

of who is right and who’s wrong, and to<br />

focus on the greater good. The good we<br />

secure for ourselves is precarious and<br />

uncertain until it is secured for all of us and<br />

incorporated into our common life. <strong>MBR</strong><br />

Sources: LinkedIn; Wikipedia<br />

EDITOR’S<br />

Note<br />

Jane Addams (September<br />

6, 1860 – May 21, 1935)<br />

was a pioneer American<br />

settlement activist/<br />

reformer, social worker, public philosopher,<br />

sociologist, author, and leader in women’s<br />

suffrage and world peace. She co-founded,<br />

with Ellen Gates Starr, the first settlement<br />

house in the United States, Chicago’s Hull<br />

House. In an era when presidents such as<br />

Theodore Roosevelt and Woodrow Wilson<br />

identified themselves as reformers and<br />

social activists, Addams was one of the most<br />

prominent reformers of the Progressive Era.<br />

She helped America to address and focus on<br />

issues that were of concern to mothers, such as<br />

the needs of children, local public health, and<br />

world peace.<br />

8


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Malta Business Review<br />

PERSPECTIVE<br />

ITALY REFERENDUM LATEST …<br />

From demolition man to demolished, by Giulia Paravicini<br />

Matteo Renzi announces his resignation during a press conference<br />

| Andreas Solaro/AFP via Getty Images[Frontex]<br />

Resigning as PM is not enough for some<br />

members of his party.<br />

ROME — After Matteo Renzi announced<br />

his resignation as prime minister of Italy,<br />

following voters’ rejection of his proposed<br />

constitutional changes, many — even<br />

within his own ranks — now wonder if he’s<br />

still fit to lead the center Left.<br />

By calling the referendum, Renzi hoped to<br />

consolidate power and heal a split that’s<br />

bedeviled the Democratic Party (PD) since<br />

its inception in 2007. Instead, he has<br />

further fractured the party, which isn’t<br />

even able to agree on whether he should<br />

keep the reins or resign as chairman.<br />

The outcome of Sunday’s vote, widely seen<br />

as a referendum on Renzi’s government,<br />

suggests that the prime minister and<br />

his party have lost voters to the antiestablishment<br />

5Star Movement as well as<br />

minor parties on both the Right and Left.<br />

Renzi’s opponents won 60 percent of the<br />

vote and 17 out of Italy’s 20 regions. High<br />

voter turnout of more than 68.5 percent<br />

made it an even more conclusive defeat<br />

for the former mayor of Florence.<br />

The Democratic Party of Renzi<br />

Renzi may be paying the price for an original<br />

sin: hijacking the PD as an outsider. Several<br />

party elders, who openly campaigned<br />

against Renzi, are now demanding his<br />

resignation as head of the PD, accusing<br />

him of having fomented divisions.<br />

“First of all Renzi needs to resign as party<br />

secretary and allow the PD to choose<br />

its new leadership,” Luigi Manconi, a<br />

PD senator, told POLITICO. “Then the<br />

Democratic Party will have to rethink<br />

its position and its political and cultural<br />

identity. Because of him, we lost teachers,<br />

blue-collar workers and trade unions<br />

along the way.”<br />

Several critics within the party say Renzi<br />

surrendered core PD values, such as<br />

social justice and defending workingclass<br />

interests, to pursue his own political<br />

agenda. They even have a term for it:<br />

“PDR, the Democratic Party of Renzi.”<br />

“He transformed a referendum into a<br />

plebiscite, and tragically damaged the<br />

party in so doing,” said Paolo Corsini, a PD<br />

member. “But the truth is he lost, not the<br />

party. And so he has to go.”<br />

MEANWHILE…<br />

Italian President Sergio Mattarella on<br />

Monday asked Matteo Renzi to delay<br />

his resignation as prime minister until<br />

the country’s 2017 budget has been<br />

adopted.<br />

ITALY REFERENDUM REACTIONS …<br />

European Greens: “Not a vote against<br />

Europe but against Renzi.”<br />

Marine Le Pen said the result was a<br />

rejection of the “absurd politics of<br />

ultra-austerity.” (Renzi argues against<br />

austerity, in fact).<br />

Eurogroup: No sympathy from finance<br />

ministers, who insisted that Italy<br />

isn’t doing enough to meet its deficit<br />

reduction commitments.<br />

Markets: Italy’s ailing Monte dei Paschi<br />

bank is staring down the barrel of a €5<br />

billion “precautionary” recapitalization,<br />

for which it currently lacks an anchor<br />

investor, reports POLITICO’s Morning<br />

Exchange. The bottom line: the bank is<br />

still at risk of failing.<br />

EUROPE’S BLURRED LINES BETWEEN<br />

POPULISM AND MAINSTREAM:<br />

Normally it’s populists who want<br />

radical change and cast themselves as<br />

outsiders. But in Austria, the populist,<br />

far-right Freedom Party has been at<br />

the center of political debate for 60<br />

years. Matthew Karnitschnig on the<br />

increasingly upside-down world of<br />

European politics.<br />

This is a hammer blow to the euro<br />

and the pro-EU establishment<br />

Responding to Italian referendum result<br />

and resignation of Mr Renzi, UKIP MEP<br />

UKIP MEP Nigel Farage<br />

Nigel Farage said:<br />

“This is a hammer blow to the euro and<br />

the pro-EU establishment who have<br />

given the Italian people more poverty,<br />

unemployment and less security<br />

because of mass immigration.<br />

The EU is lurching from one crisis to<br />

another.<br />

Quick elections look necessary so<br />

that the Italian people would have<br />

the opportunity to get rid of their<br />

pro-EU establishment.” <strong>MBR</strong><br />

Creditline: POLITICO SPRL; EU/EP; UKIP<br />

10


Corporate Interview<br />

Malta Business Review<br />

Leading by Example<br />

The Malta Business Review interviews Colin Gregory, Managing Director at Equiom Malta Limited<br />

By Martin Vella<br />

<strong>MBR</strong>: How do you think Equiom fits in<br />

with Malta’s economic model?<br />

CG: I think Equiom and Malta really<br />

complement each other. Working in an<br />

agile economy has enabled Equiom Malta<br />

to expand beyond trusts, foundations and<br />

corporate services and introduce soughtafter<br />

specialist services including property,<br />

eBusiness, family office, Maltese yacht<br />

leasing, Tax and VAT as well as residency,<br />

immigration and citizenship advisory<br />

services. Malta is an ideal location for<br />

Equiom and has been since we opened<br />

our office in 2012. I’m proud to bring over<br />

20 years’ financial services experience to<br />

the table, enabling me to steer Equiom<br />

Malta forward and drive the growth of<br />

the business.<br />

Our culture is focused on<br />

building long - standing<br />

trusting relationships with<br />

our clients<br />

<strong>MBR</strong>: Malta has gone from something that<br />

was typically offshore in its nature, where<br />

there was a lot of work done with nonresidents,<br />

to a very modern and vibrant<br />

international finance centre within the<br />

EU. Where do you see further growth in<br />

Malta’s economy and opportunities for<br />

Equiom?<br />

CG: We are constantly identifying areas<br />

of growth for our Malta office and it<br />

certainly helps to operate in such a proenterprise<br />

environment with a progressive<br />

government and approachable regulator<br />

that recognises and supports growing<br />

industries. With Brexit on the horizon,<br />

we anticipate that there will be increased<br />

interest from certain territories that will be<br />

exiting the EU and looking to move some<br />

of their structures to an EU jurisdiction –<br />

and Malta is very well placed to take this<br />

business on.<br />

From an Equiom perspective, we are keen<br />

to further grow the funds and pension areas<br />

of the business. As we expand globally and<br />

add new service lines as a result of our<br />

acquisitive strategy, we are able to introduce<br />

new services and expertise across all our<br />

offices, and this directly benefits clients of<br />

the Malta office.<br />

<strong>MBR</strong>: What does leadership look like<br />

today in the trust and financial services,<br />

where trust (faith) has been so badly<br />

damaged?<br />

CG: Equiom has spent a long time<br />

establishing a reputable position within the<br />

industry. As a business, we have decades of<br />

experience and when you combine a leading<br />

reputation with hard working people, trust<br />

amongst your peers comes naturally. Our<br />

culture is focused on building long-standing<br />

trusting relationships with our clients - this<br />

has always been our approach to business<br />

and it ensures we stand head and shoulders<br />

above our competitors.<br />

<strong>MBR</strong>: What is Equiom’s growth strategy?<br />

CG: Equiom has a twin track approach<br />

incorporating growth through acquisition<br />

and solid year-on-year organic growth.<br />

We’ve worked hard to establish a leading<br />

reputation and this is a driving force behind<br />

our organic growth. Acquisitive growth has<br />

seen Equiom expand substantially recently<br />

and we now have a presence in nine<br />

jurisdictions – the British Virgin Islands,<br />

Guernsey, Hong Kong, the Isle of Man,<br />

Jersey, Malta, the State of Qatar, Singapore<br />

and the United Arab Emirates.<br />

Across all these locations, we have people<br />

on the ground with the relevant expertise.<br />

As a business we recognise you’re only ever<br />

as good as your people – and good people<br />

are at the heart of Equiom.<br />

In terms of our global growth goals, we aim<br />

to be operating at the top level of trust and<br />

corporate service providers within all our<br />

jurisdictions and we plan to have an even<br />

split across Asia, Europe, the Isle of Man<br />

and the Channel Islands.<br />

<strong>MBR</strong>: What’s your personal approach to<br />

leadership?<br />

CG: Leading by example is always the<br />

best approach to management. Career<br />

progression is a key focus across the<br />

business and I personally ensure our<br />

Malta staff are given the confidence to<br />

reach their potential. Regular, structured<br />

appraisals allow me to highlight areas of<br />

personal development within the team and<br />

this in turn helps me to create the ideal<br />

environment for individuals to succeed in.<br />

I am also a keen advocate of empowerment<br />

and coaching rather than applying an<br />

authoritarian-style of management.<br />

Empowerment is about trusting employees<br />

to make decisions in certain situations,<br />

which in turn makes employees gain a<br />

stronger sense of ownership and worth<br />

when entrusted to make important<br />

decisions. This results in staff feeling<br />

more productive in their roles, and helps<br />

them grow within the business, ultimately<br />

benefiting our clients. <strong>MBR</strong><br />

All rights reserved / Copyright 2016<br />

EDITOR’S<br />

Note<br />

Colin Gregory is responsible<br />

for the overall operation<br />

and performance of<br />

Equiom (Malta) Limited and for ensuring that<br />

business performance is in line with group<br />

strategy. With a seat on the Equiom (Malta)<br />

Limited Board, Colin has full responsibility<br />

for the business, focusing on building and<br />

maintaining client relationships as well as coordinating<br />

day-to-day office management for<br />

Equiom’s Malta office.<br />

www.maltabusinessreview.net<br />

11


Malta Business Review<br />

Analysis<br />

Mandatory checks at EU external borders:<br />

deal done by MEPs and ministers<br />

By Special Correspondent<br />

All EU citizens and third country nationals entering or leaving the EU will be checked<br />

against databases, e.g. of lost and stolen documents, under a draft law informally<br />

agreed by MEPs and EU ministers recently.<br />

A Frontex operation at sea. [Frontex]<br />

Background<br />

The draft regulation is a response to the<br />

rise in terrorist threats in Europe, such<br />

as the attacks in Paris, Copenhagen and<br />

Brussels in recent years. It also aims<br />

to combat terrorist “foreign fighters”,<br />

many of whom are EU citizens, irregular<br />

migration and human trafficking.<br />

This initiative to amend the Schengen<br />

Borders Code (SBC) was presented by<br />

the European Commission in <strong>Dec</strong>ember<br />

2015. The amendment will also align<br />

member states’ existing obligations<br />

to do systematic exit checks on third<br />

country nationals, to ensure that they<br />

do not present a threat to public policy<br />

and internal security.<br />

These checks, designed to improve<br />

security inside the EU, would be<br />

mandatory for everyone. A key goal for<br />

Parliament’s negotiators was also to<br />

make it possible to ease the new rules<br />

at airports, should they slow the flow of<br />

traffic there too much.<br />

Parliament’s rapporteur Monica Macovei<br />

(ECR, RO) said: “Terrorism is hate without<br />

limits, and destroying human life is at<br />

the core of hate. Every person has a<br />

right to life and every democracy has the<br />

right to its values. We want security in a<br />

changing world.”<br />

”Crises such as the terrorist threat require<br />

a rapid and coordinated crisis response.<br />

Securing the external borders of the EU<br />

can stop the movement of terrorists,<br />

weapons and substances of mass<br />

destruction. We must do our outmost”,<br />

she added.<br />

The agreement still needs to be formally<br />

endorsed by the full Parliament and<br />

the Council.<br />

EU-wide databases<br />

MEPs and ministers struck a compromise<br />

on using EU-wide databases as much<br />

as possible when doing border checks,<br />

in particular the Schengen Information<br />

System, the Interpol database on stolen<br />

or lost travel documents and other<br />

European databases.<br />

Nevertheless, the agreement still allows<br />

member states to consult national<br />

information systems and Interpol´s other<br />

databases if they wish.<br />

Relaxing checks at airports<br />

The EU Commission proposal says that if<br />

systematic checks cause too lengthy border<br />

delays, sample checks could be introduced<br />

at EU land and sea borders instead.<br />

MEPs managed to include airports too, by<br />

granting national authorities a transitional<br />

period of up to six months to adjust<br />

their air border infrastructure, plus, if<br />

necessary, an additional 18 months under<br />

exceptional circumstances. Thereafter,<br />

the checks should be systematic.<br />

According to the agreed text, member<br />

states wishing to ease airport checks<br />

would have to demonstrate that this<br />

would not lead to risks for internal<br />

security, public policy, international<br />

relations or public health.<br />

Next steps<br />

The informal deal will be put to a<br />

confirmation vote in the Civil Liberties<br />

Committee on a date to be decided later.<br />

If approved in committee, the deal will be<br />

put to a vote by Parliament as a whole and<br />

the Council of Ministers. All dates for these<br />

votes will also be decided later. <strong>MBR</strong><br />

Creditline: Viktor Almquist, Press Officer, LIBE Press<br />

release, Justice and home affairs, EP<br />

12


FEATURE INTERVIEW<br />

Malta Business Review<br />

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welcome<br />

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Join us at the La Valette Club. We are<br />

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www.maltabusinessreview.net 13


Malta Business Review<br />

INTERVIEW OF THE MONTH<br />

Accomplishing the Entrepreneurial Drive<br />

By Martin Vella<br />

All businesses are<br />

built on relationships;<br />

of course they have<br />

to be relevant ones with<br />

key stakeholders - providers,<br />

employees, customers, regulatory<br />

bodies - people of power, people<br />

of knowledge like experts. Nikolai<br />

Livori, CEO of Yobetit, believes that<br />

every relationship has value. Let’s<br />

find out why he personally<br />

values knowledge over<br />

power.<br />

<strong>MBR</strong>: You are known as an<br />

iGaming veteran, how did it all<br />

start?<br />

NL: My education background<br />

is in maths and computer<br />

science, particularly focused<br />

on A.I. After venturing into the<br />

iGaming world over a decade<br />

ago, I have worked with a variety<br />

of well known international<br />

companies eventually leading<br />

to positions in executive management.<br />

Through MathEPIC, I am heavily involved<br />

in start-ups; my own and those of others. I<br />

am working on setting up an ecosystem to<br />

facilitate mentoring, financing and general<br />

early stage support.<br />

I was an employee myself, and was given<br />

opportunities to advance in my career. I<br />

have the support of those that believe in my<br />

ideas. I too believe in people; in investing in<br />

them, their passions and their ideas. I want<br />

to give that same opportunity to others that<br />

show tenacity, passion and entrepreneurial<br />

spirit. That is part of my long-term strategy.<br />

<strong>MBR</strong>: Looking back, are you surprised<br />

by how much sports have been a part of<br />

your life?<br />

NL: The real surprise is probably that I am<br />

not a football and sports fanatic, I don’t<br />

even have a favourite team. I approach the<br />

sports betting industry with the mind-set<br />

of a mathematician; focusing on numbers,<br />

mathematical models, algorithms.<br />

It is a misconception that iGaming and<br />

sports are two sides of the same coin. In<br />

content, you may be betting on sports<br />

events, but the concept of gambling can<br />

be applied to almost anything. Sports<br />

feeds into my business, it fuels its engine<br />

however I could just as easily apply the<br />

models and proprietary technology to<br />

other types of trading industries such as<br />

forex or commodities<br />

Transparency and sharing<br />

your ideas at an early stage<br />

really is key<br />

I also have ties with game development<br />

companies and we do not like to blur the<br />

lines between pure entertainment games<br />

and gambling. As such, I believe that the<br />

term iGaming is misleading and should<br />

be named iGambling. You can find more<br />

information on my LinkedIn.<br />

<strong>MBR</strong>: Would you discuss the importance<br />

of communicating your vision to<br />

the people at Yobetit early on and<br />

having them understand the broader<br />

opportunities?<br />

NL: A vision cannot become reality<br />

without the buy-in from key players and<br />

employees. And I have come to understand<br />

that it is not enough to have a compelling<br />

vision, because oftentimes people have<br />

to buy into the leader before they are<br />

willing to buy into the vision itself. You<br />

must engage with them, have one-on-one<br />

conversations, and listen, to create energy<br />

around the concept. Everyone wants to<br />

belong, they want to contribute and fit<br />

into the bigger picture. Transparency and<br />

sharing your ideas at an early stage really is<br />

key. That way, one can provide just enough<br />

14


INTERVIEW OF THE MONTH<br />

Malta Business Review<br />

boundaries for creativity to thrive and flow<br />

without losing sight of the ultimate goal.<br />

<strong>MBR</strong>: How hard is it to make a longterm<br />

investments when there is so much<br />

pressure for short-term results?<br />

NL: As a Managing Director, I have the<br />

privilege of being able to instill a solid<br />

balance between long-term investments<br />

and short-term results. I am also able<br />

to better direct any efforts that are<br />

undertaken for the ultimate success of the<br />

company. I have seen countless examples<br />

of the bottom line being the only KPI for<br />

success or failure in a business. Racing<br />

against time to produce good short-term<br />

results while losing the overview may<br />

jeopardise the capability for survival in the<br />

longer term. And even more importantly,<br />

without the right people with the right<br />

skills in the right positions, you are not<br />

going to be making profit for long.<br />

<strong>MBR</strong>: It seems you like to fix and drive<br />

growth. Do you enjoy the process as<br />

you’re building?<br />

NL: Being an entrepreneur is a calling, a<br />

vocation if you will. It can be a blessing and<br />

a curse at times, because there is a sense<br />

of urgency in everything you do. Inactivity<br />

will make you feel restless however it is a<br />

process and one has to set clear goals and<br />

pursue them tirelessly. Seeing a business<br />

come to life, from idea generation to<br />

incorporation, to growth stage is very<br />

satisfying. Once you have started one<br />

company, you will want to start more. You<br />

crave being involved in the early stages.<br />

You are compelled to create again and<br />

again - and so I run and am involved in<br />

multiple projects and businesses, and help<br />

others to realise their entrepreneurial<br />

vision and dreams.<br />

As an entrepreneur, you work for yourself.<br />

You build your businesses around your<br />

strengths and compensate for your<br />

weaknesses by surrounding yourself with<br />

the right people. You chart your own<br />

path and when you have a setback, you<br />

regroup and reimagine. I consider an<br />

entrepreneurial drive a personal asset;<br />

you plan, you strategise, you solve, and<br />

you work with alternatives - your goal is to<br />

always find a way.<br />

<strong>MBR</strong>: Can you tell us the significance<br />

of market movements within sports<br />

betting?<br />

NL: As a bettor, understanding the<br />

significance of market movements is<br />

a strategy for those hoping to predict<br />

winning outcomes. The flow of money can<br />

be a pretty accurate way of determining an<br />

outcome of a future event. As a business,<br />

our automated engine monitors these<br />

market movements and takes a position in<br />

the market at set intervals. It allows us to<br />

offer surebets as well as highly competitive<br />

Last Minute Bets prices.<br />

I find that the best way<br />

to respond to anything<br />

threatening your business<br />

model or goals is to be open<br />

to new opportunities<br />

There are a number of bookmakers to<br />

watch to understand the betting market<br />

sentiment. We always look to sharp<br />

bookmakers as they operate with high<br />

volumes and low margins, and therefore<br />

their prices are very close to the “fair” or<br />

actual market price. Additionally, they are<br />

the first to move their prices, initiating<br />

general movement within the market.<br />

<strong>MBR</strong>: Would you say there is a<br />

tremendous opportunity for innovation<br />

in iGaming both on the product side and<br />

across the industry?<br />

NL: Although I do believe that there is<br />

tremendous opportunity for innovation<br />

in iGaming, it would seem as if we have<br />

reached a plateau in recent years. Overall,<br />

I feel that there is a sense of complacency<br />

on the part of industry giants, but I am<br />

from the school of thought that we should<br />

always embrace curiosity and question the<br />

status quo. I do appreciate that demand is<br />

the driver, however I feel that efforts and<br />

progress, or lack thereof, is being driven<br />

mainly by industry providers and operators.<br />

If we were to be curious about what<br />

the customers want, they may welcome<br />

something entirely different. Many iGaming<br />

start-ups and fairly new companies embrace<br />

this to a larger extent. Yobetit Surebets is<br />

for me the epitome of wanting to bring<br />

about change and innovate. It enabled<br />

me to bring together mathematics, data<br />

mining and iGaming. The concept of<br />

surebetting is nothing new but it had not<br />

yet been applied in a bookmaking fashion.<br />

This innovative product appeals to a niche<br />

audience, which makes me certain there<br />

are more niches to explore. No one size<br />

fits all, it is a matter of having the courage<br />

to do things a little differently.<br />

Recently, there has been a lot of attention<br />

on the MGA licensing regime from an EU<br />

perspective. It presents both threats and<br />

opportunities, but as an entrepreneur you<br />

need the determination to find alternatives.<br />

I find that the best way to respond to<br />

anything threatening your business model<br />

or goals is to be open to new opportunities.<br />

This particular threat has made me look to<br />

Asia for new ideas and possibilities, as well<br />

as branching out of the industry altogether.<br />

<strong>MBR</strong>: For somebody who is known to get<br />

deep into the business operations, do<br />

you find it harder to get as engaged as<br />

you would like?<br />

NL: I certainly have a tendency to get deeply<br />

involved into the mathematics, technical<br />

and research parts of the businesses, so I<br />

have to constantly work to find a balance<br />

in my involvement. I engage with the<br />

teams; I am aware of their victories and<br />

their shortcomings. As a leader, one needs<br />

to know when to take charge and when<br />

to follow. Surrounding myself with people<br />

I trust personally and professionally has<br />

taught me to occasionally give up the reins<br />

before it becomes detrimental to business<br />

and health.<br />

<strong>MBR</strong>: What are the key priorities in<br />

your role and how will you measure the<br />

success of your efforts?<br />

NL: The key priority in my role is driving<br />

growth; creating forward movement. There<br />

is no finish line. It is my responsibility to<br />

search for change and improvement, figure<br />

out how to respond to it and use it to create<br />

opportunities for my team and businesses.<br />

I believe that the success of my efforts<br />

is measured by the level of passion and<br />

motivation in my team, and by how people<br />

respond to my businesses or ideas. If they<br />

are either excited or incredulous about it, I<br />

know I am doing something right. <strong>MBR</strong><br />

All rights reserved / Copyright 2016<br />

EDITOR’S<br />

Note<br />

Nikolai Livori is a<br />

successful Maltese<br />

entrepreneur within<br />

the IT, online casual<br />

games and iGaming industries. Through<br />

a solid educational background in<br />

mathematics, computer science and AI, as<br />

well as business acumen, he has dived into<br />

different areas such as game development,<br />

e-learning and iGaming as well as data<br />

mining and gamification for marketing<br />

and innovation purposes. As a director,<br />

investor and mentor, Nikolai is involved<br />

in multiple local and international startups<br />

and ventures.<br />

www.maltabusinessreview.net<br />

15


Malta Business Review<br />

Christmas Narrative<br />

Papa Panov’s Special<br />

Christmas<br />

By Leo Tolstoy<br />

Over the years, Christmas has inspired many authors to write about its spirit and significance. The spirit<br />

that embodies charity, forgiveness, friendship, unselfish love and generosity. In the stories that follow, you<br />

will find many examples of what makes the Christmas Spirit so unique and special. Though most of these<br />

stories have been written for children, readers of all ages will enjoy these skillfully told tales.<br />

Old Papa Panov, the village<br />

shoemaker, stepped outside<br />

his shop to take one last<br />

look around. The sounds of<br />

happiness, the bright lights and the faint<br />

but delicious smells of Christmas cooking<br />

reminded him of past Christmas times<br />

when his wife had still been alive and his<br />

own children little. Now they had gone.<br />

His usually cheerful face, with the little<br />

laughter wrinkles behind the round steel<br />

spectacles, looked sad now. But he went<br />

back indoors with a firm step, put up the<br />

shutters and set a pot of coffee to heat on<br />

the charcoal stove. Then, with a sigh, he<br />

settled in his big armchair.<br />

Papa Panov did not often read, but tonight<br />

he pulled down the big old family Bible<br />

and, slowly tracing the lines with one<br />

forefinger, he read again the Christmas<br />

story. He read how Mary and Joseph, tired<br />

by their journey to Bethlehem, found no<br />

room for them at the inn, so that Mary’s<br />

little baby was born in the cowshed.<br />

Bless my soul! said Papa<br />

Panov. It’s Christmas Day!<br />

“Oh, dear, oh, dear!” exclaimed Papa<br />

Panov, “if only they had come here! I<br />

would have given them my bed and I could<br />

have covered the baby with my patchwork<br />

quilt to keep him warm.”<br />

He read on about the wise men who had<br />

come to see the baby Jesus, bringing him<br />

splendid gifts.<br />

Papa Panov’s face fell. “I have no gift that I<br />

could give him,” he thought sadly.<br />

Then his face brightened. He put down<br />

the Bible, got up and stretched his long<br />

arms t the shelf high up in his little room.<br />

He took down a small, dusty box and<br />

opened it. Inside was a perfect pair of tiny<br />

leather shoes.<br />

Papa Panov smiled with satisfaction. Yes,<br />

they were as good as he had rememberedthe<br />

best shoes he had ever made. “I should<br />

give him those,” he decided, as he gently<br />

put them away and sat down again.<br />

He was feeling tired now, and the further<br />

16


Christmas Narrative<br />

Malta Business Review<br />

he read the sleeper he became. The print<br />

began to dance before his eyes so that he<br />

closed them, just for a minute. In no time<br />

at all Papa Panov was fast asleep.<br />

And as he slept he dreamed. He dreamed<br />

that someone was in his room and he<br />

know at once, as one does in dreams, who<br />

the person was. It was Jesus.<br />

“You have been wishing that you could see<br />

me, Papa Panov.” he said kindly, “then look<br />

for me tomorrow. It will be Christmas Day<br />

and I will visit you. But look carefully, for I<br />

shall not tell you who I am.”<br />

When at last Papa Panov awoke, the bells<br />

were ringing out and a thin light was<br />

filtering through the shutters. wHe stood<br />

up and stretched himself for he was rather<br />

stiff. Then his face filled with happiness as<br />

he remembered his dream. This would be<br />

a very special Christmas after all, for Jesus<br />

was coming to visit him. How would he<br />

look? Would he be a little baby, as at that<br />

first Christmas? Would he be a grown man,<br />

a carpenter- or the great King that he is,<br />

God’s Son? He must watch carefully the<br />

whole day through so that he recognized<br />

him however he came.<br />

Papa Panov put on a special pot of coffee<br />

for his Christmas breakfast, took down the<br />

shutters and looked out of the window. The<br />

street was deserted, no one was stirring<br />

yet. No one except the road sweeper. He<br />

looked as miserable and dirty as ever, and<br />

well he might! Whoever wanted to work<br />

on Christmas Day - and in the raw cold and<br />

bitter freezing mist of such a morning?<br />

Papa Panov opened the shop door, letting<br />

in a thin stream of cold air. “Come in!” he<br />

shouted across the street cheerily. “Come<br />

in and have some hot coffee to keep out<br />

the cold!”<br />

The sweeper looked up, scarcely able to<br />

believe his ears. He was only too glad to put<br />

down his broom and come into the warm<br />

room. His old clothes steamed gently in the<br />

heat of the stove and he clasped both red<br />

hands round the comforting warm mug as<br />

he drank.<br />

Papa Panov watched him with satisfaction,<br />

but every now and them his eyes strayed<br />

to the window. It would<br />

never do to miss his<br />

special visitor.<br />

“Expecting someone?”<br />

the sweeper asked at<br />

last. So Papa Panov told<br />

him about his dream.<br />

“Well, I hope he<br />

comes,” the sweeper<br />

said, “you’ve given<br />

me a bit of Christmas<br />

cheer I never expected<br />

to have. I’d say you<br />

deserve to have your<br />

dream come true.” And<br />

he actually smiled.<br />

When he had gone,<br />

Papa Panov put on<br />

cabbage soup for his<br />

dinner, then went<br />

Leo Tolstoy - Yasnaya Polyana estate in May 1908.<br />

to the door again,<br />

by Sergey Prokudin-Gorsky<br />

scanning the street.<br />

He saw no one. But he was mistaken.<br />

Someone was coming.<br />

The girl walked so slowly and quietly,<br />

hugging the walls of shops and houses,<br />

Sudden thought flashed through Papa<br />

Panov’s mind. He remembered the little<br />

shoes he had looked at last night. But<br />

he had been keeping those for Jesus. He<br />

that it was a while before he noticed her.<br />

looked again at the cold little feet and<br />

She looked very tired and she was carrying<br />

made up his mind. <strong>MBR</strong><br />

something. As she drew nearer he could<br />

see that it was a baby, wrapped in a thin<br />

shawl. There was such sadness in her face<br />

EDITOR’S<br />

and in the pinched little face of the baby,<br />

Note<br />

that Papa Panov’s heart went out to them.<br />

“Won’t you come in,” he called, stepping<br />

Leo Tolstoy, or Count<br />

outside to meet them. “You both need a<br />

Lev Nikolayevich Tolstoy<br />

warm by the fire and a rest.”<br />

(September 9 1828 –<br />

November 20 1910), was a Russian writer<br />

The young mother let him shepherd her<br />

widely regarded as among the greatest of<br />

indoors and to the comfort of the armchair.<br />

novelists. Tolstoy’s further talents as essayist,<br />

She gave a big sigh of relief.<br />

dramatist, and educational reformer made<br />

“I’ll warm some milk for the baby,” Papa<br />

Panov said, “I’ve had children of my own-<br />

I can feed her for you.” He took the milk<br />

from the stove and carefully fed the baby<br />

from a spoon, warming her tiny feet by the<br />

stove at the same time.<br />

“She needs shoes,” the cobbler said.<br />

him the most influential member of the<br />

aristocratic Tolstoy family. Papa Panov’s<br />

Special Christmas was originally written<br />

in French by Ruben Saillens, and then<br />

translated into English by Tolstoy. This is a<br />

very thoughtful story, based on the Bible text<br />

‘I was hungry and you gave me food, I was<br />

thirsty and you gave me water’ which Jesus<br />

used to make us understand how we should<br />

But the girl replied, “I can’t afford shoes,<br />

serve him by serving each other. The story of<br />

I’ve got no husband to bring home money.<br />

Papa Panov is an excellent way to introduce<br />

I’m on my way to the next village to get<br />

young chldren to the principles of kindness.<br />

work.”<br />

www.maltabusinessreview.net<br />

17


Malta Business Review<br />

IT Interview of the Month<br />

Good to Great<br />

By George Carol<br />

When you start a new business or create an innovative product, you are very often faced with the choice to move<br />

direction. And if you don’t copy someone’s idea doing something really new and unique, you should rely only on your<br />

own intuition. In his interview for Malta Business Review, Nikolay Dobrovolskiy, the vice-president of Parallels, spoke<br />

about avoiding mistakes while making the first steps.<br />

Thea Saliba, Lawyer & TV Personality Show Host, presenting an award to Nick during MBIBA 2016<br />

<strong>MBR</strong>: Your company became worldknown<br />

about ten years ago. Can we say<br />

that the appearance of your key product,<br />

Parallels Desktop for Mac, is a simple<br />

luck?<br />

ND: The great American swimmer Michael<br />

Phelps was once asked how many of his<br />

victories were influenced by luck. He<br />

answered that the more he trained, the<br />

more often he was lucky to win. In our case,<br />

everything is the same. Before becoming a<br />

world leader in software production, we<br />

worked on our Parallels Desktop project<br />

for more than five years. Sometimes, there<br />

were cases when the whole Team didn’t<br />

receive any salary for several months.<br />

<strong>MBR</strong>: What is the secret of success?<br />

Why have you succeeded in making a<br />

world-class project, while hundreds of<br />

thousands of other programmers have<br />

not?<br />

ND: In my opinion, the main components<br />

of any successful startup are a clear vision,<br />

a good team and a focus on the product.<br />

Initially I got a feeling that<br />

there would be no deal<br />

while we were talking to<br />

Philip Schiller<br />

<strong>MBR</strong>: Do you think that others don’t<br />

have them?<br />

ND: Quite often I see the picture of a<br />

young team or a startup being united by<br />

an interesting idea. People begin to do<br />

something, but one or two years later<br />

they abandon it without achieving results<br />

and start a new project. Then the story<br />

repeats itself. Finally, 10-15 years later,<br />

those people find themselves in the same<br />

situation as the one they started with.<br />

Time, efforts and energy are lost, but the<br />

result is absent. If you believe in your idea,<br />

you shouldn’t give up after the first failure.<br />

<strong>MBR</strong>: How important is the idea?<br />

ND: In my opinion, people overestimate<br />

the importance of their ideas. Some people<br />

think that everyone wants to steal their<br />

invented unique know-how. But it is much<br />

more important to implement the idea<br />

than just to invent it. Did social networks<br />

exist before Facebook? Yes, of course. Still,<br />

only Mark Zuckerberg managed to make<br />

his project really global, uniting billions of<br />

people on the planet.<br />

<strong>MBR</strong>: How important for your success<br />

was your meeting with Steve Jobs?<br />

ND: Such meetings can be categorized<br />

as amazing ones. We met him at Apple<br />

headquarters in 2007. Being already<br />

known around the world, we wanted to<br />

18


IT Interview of the Month<br />

Malta Business Review<br />

The Parallels Team led by Nick during Malta’s Best in Business Awards 2016<br />

put Parallels Desktop into the Apple’s<br />

business channel. Initially I got a feeling<br />

that there would be no deal while we were<br />

talking to Philip Schiller (Apple’s senior vice<br />

president of Worldwide Marketing) and<br />

Bertrand Serlet (The “Father” of macOS<br />

and Senior Vice President of Software<br />

Engineering at Apple). They gave very<br />

vague answers to our direct questions.<br />

Suddenly, Steve Jobs walked in. He asked<br />

us to introduce ourselves and tell him<br />

about our ideas. Further, he asked several<br />

clarifying questions and told his reports<br />

to do it. After that our conversation<br />

continued in an absolutely different way.<br />

By the way, our products are still available<br />

in all Apple shops and corporate channel<br />

worldwide.<br />

the main components of any<br />

successful startup are a clear<br />

vision, a good team and a<br />

focus on the product<br />

<strong>MBR</strong>: Let us return to the topic of<br />

choosing the right path and successful<br />

development. What is more important<br />

for the company, presence of a captain<br />

like Steve Jobs or the ability to make<br />

right decisions collectively?<br />

ND: A lot of things depend on corporate<br />

culture specifics. In Parallels, many issues<br />

are resolved in the team. We are used to<br />

being interested in everyone’s opinion.<br />

The employees are greatly involved in<br />

achieving common results. Generally, we<br />

are like a big family. Of course, if we have<br />

no consensus, it is necessary to make the<br />

decision personally, but usually everyone<br />

is motivated by the opportunity to be a<br />

part of our common future.<br />

<strong>MBR</strong>: But it is impossible to create<br />

a common vision for the company<br />

consisting of hundreds and even<br />

thousands of people, isn’t it?<br />

ND: In fact, it is possible. In the case of<br />

Parallels, we know that the programs<br />

created by us must meet our users’ needs.<br />

Our products must be intuitively clear,<br />

simple and convenient. It is no accident<br />

that one of the key metrics for us is NPS<br />

(Net Promoter Score). The probability of<br />

our users recommending our software<br />

determines the correctness of our chosen<br />

way and the future development of our<br />

company. We understand that if we do<br />

not hear and listen to the users, our future<br />

will be foggy. Another component of our<br />

development is constant improvement.<br />

<strong>MBR</strong>: What do you mean? It is impossible<br />

to re-invent the bicycle, isn’t it?<br />

ND: Did you see electric motorized<br />

bicycles? Gyroscooters? Tesla cars? You<br />

may agree that their basic functions are<br />

the same, but the technologies used in<br />

each of them made revolutionary steps<br />

forward. I consider the history of Nokia,<br />

Polaroid and Siemens Mobile. These giants<br />

seemed to be inviolable, but they lost<br />

their superiority within several years. For<br />

this reason, Parallels constantly develops,<br />

looks for perspective niches, creates new<br />

products and technological solutions. For<br />

us, it is not enough to be just good, we<br />

strive to become a great company. <strong>MBR</strong><br />

All rights reserved / Copyright 2016<br />

Corporate<br />

Brief<br />

Parallels is a global leader in crossplatform<br />

solutions which make it<br />

possible and simple for customers<br />

to use and access the applications<br />

and files they need on any device or<br />

operating system. We help customers<br />

take advantage of the best technology<br />

out there, whether it’s Windows,<br />

Mac, iOS, AndroidTM or the cloud.<br />

Parallels solves complex engineering<br />

and user experience problems by<br />

making it simple and cost-effective for<br />

businesses and individual customers<br />

to use applications wherever they<br />

may be local, remote, in the private<br />

datacenter or in the cloud.<br />

www.maltabusinessreview.net<br />

19


Malta Business Review<br />

igaming<br />

The MGA Publishes its Interim Performance<br />

Report for the Gaming Industry for the<br />

Period January to June 2016<br />

By Malta Gaming Authority<br />

The Malta Gaming Authority (MGA) has<br />

published its interim performance report<br />

for the period January to June 2016. The<br />

report reviews the performance of the<br />

gaming industry under the governance<br />

of MGA in terms of economic value<br />

added, employment, number of licensed<br />

operators and tax revenue together with<br />

developments in demand trends and<br />

in the supply capabilities of operators.<br />

The report includes an introductory<br />

section highlighting the key performance<br />

indicators for the first half of 2016 as well<br />

as a medium term outlook into the future<br />

followed by a detailed report explaining<br />

key statistics for land-based and remote<br />

gaming sectors. Some key indicators<br />

include:<br />

»»<br />

During the period under review, the<br />

gaming industry directly contributed<br />

12.0% of the total economic value<br />

added generated in the Maltese<br />

economy with employment in the<br />

gaming industry rising by 31% year<br />

on year. Furthermore, Gross Value<br />

Added for the first six months of 2016<br />

increased by 11.9% compared to Jan<br />

to Jun 2015,<br />

»»<br />

Land-based activities generated over<br />

250 new jobs when compared to<br />

the second half of 2015 whilst new<br />

jobs in the remote gaming business<br />

increased by eight times as much,<br />

»»<br />

Tax revenues amounted to €28<br />

million during the first half of 2016,<br />

which represented 4.6% of the total<br />

indirect tax intake of the Maltese<br />

Government,<br />

»»<br />

As at the end of June 2016, there<br />

were 250 registered remote gaming<br />

operators, holding 490 licences<br />

collectively,<br />

»»<br />

The Authority developed a regulatory<br />

framework for games of skill,<br />

»»<br />

MGA continued to work with the<br />

Financial Intelligence Analysis Unit<br />

(FIAU) on the implementation of<br />

the new 4th Anti Money Laundering<br />

Directive set to come into force next<br />

year,<br />

»»<br />

Remote gaming regulations<br />

were amended to strengthen<br />

consumer protection and promote<br />

administrative simplification,<br />

»»<br />

MGA continued with the work on a<br />

regulatory overhaul which should<br />

strengthen and future-proof the<br />

gaming industry in Malta (to be<br />

brought into force in 2017),<br />

»»<br />

The gaming industry in Malta is<br />

expected to continue growing<br />

robustly in 2017.<br />

The MGA will publish a full year industry<br />

performance report in May 2017 when it<br />

publishes its Annual Report for the financial<br />

year ending 31 <strong>Dec</strong>ember 2016. <strong>MBR</strong><br />

20


Malta Business Review<br />

What has established our global<br />

reputation in the gaming industry?<br />

At the Malta Gaming Authority, our regulatory philosophy, organisational principles<br />

and culture are focused on player protection. Malta’s transparent legal framework and<br />

experience in regulating gaming has developed into a world class eco-system providing<br />

effective, innovative and efficient regulation.<br />

Our regulatory framework provides assurances both locally and internationally<br />

that fairness and transparency are at the core of everything that we do.<br />

To this effect, our licensees are associated with the highest<br />

levels of integrity and efficiency.<br />

Proudly recognised as a world class authority in terms of<br />

innovation, governance and diligence.<br />

MALTA GAMING AUTHORITY<br />

Building SCM02-03, Level 4, SmartCity Malta, Ricasoli SCM 1001, Malta<br />

T +356 2546 9000 E info.mga@mga.org.mt<br />

www.mga.org.mt<br />

www.maltabusinessreview.net<br />

21


Malta Business Review<br />

Entrepreneurship<br />

Why I love entrepreneurship<br />

By Sir Richard Branson<br />

Image from Virgin StartUp<br />

The greatest thing about entrepreneurship<br />

is that it’s open to everyone. It doesn’t<br />

matter where you went to school or<br />

who your parents are, it all boils down to<br />

having a good idea and being resourceful<br />

enough to turn it into a reality.<br />

I was thrilled to receive the letter below<br />

from Mohsin Muhammed – one of the<br />

first people in Scotland to receive a loan<br />

through Virgin StartUp. When Mo moved<br />

to the UK at age nine, has was unable to<br />

speak English. Nine years later he was<br />

diagnosed with dyslexia. But he didn’t let<br />

that stop him from pursuing his dreams<br />

to start a business, and what’s more,<br />

become a doctor.<br />

A Dyslexic Teenager’s Dream<br />

Imagine you moved to Scotland from a<br />

deprived country when you are 9 years old,<br />

you do not know any English apart from:<br />

A is for Apple and B is Banana… Well,<br />

that was me in late 2004.<br />

Fast forward to June 2013, I<br />

found out that I am dyslexic.<br />

When I heard this “bad<br />

news”, I thought, this<br />

was the end of my<br />

world. I can never<br />

conquer the highest<br />

mountains. I can<br />

never become a<br />

doctor. I can never<br />

make money in<br />

life. I can never live<br />

a life that I want to<br />

live! These were<br />

just a few negative<br />

thoughts that<br />

went through my<br />

head back then.<br />

But things started<br />

to change when I<br />

was introduced to<br />

dyslexic celebrities who<br />

have changed the world.<br />

One of the celebrities that<br />

stood out to me was Sir Richard<br />

Branson. Why? I studied Business<br />

Management in high school and I<br />

struggled to understand the difference<br />

between Gross Profit and Net Profit; so who<br />

helped me understand the difference? It<br />

was Sir Richard Branson, another dyslexic.<br />

He too struggled to understand this ‘simple<br />

concept’ until someone told him in a<br />

meeting. ‘Gross Profit is all the fish in the sea<br />

and Net Profit is all the fish that you catch in<br />

the net and take home with you.’ -something<br />

along these lines. It worked for me!<br />

I could dream again! Since then, I have learnt<br />

a lot from Sir Richard Branson by reading his<br />

books. My favourite book is ‘Screw it, Let’s<br />

do it.’ Sir Richard Branson is my favourite<br />

teacher. The only teacher that taught me<br />

anything is possible and that business is not<br />

rocket science. With him acting as a mentor<br />

through books, I managed to achieve a lot<br />

for a dyslexic - please read the following: I<br />

have managed to get into medical school<br />

against all the odds - I received 7 refusals<br />

before starting at University of Glasgow. I will<br />

be starting my 3rd year of MBChB this year,<br />

September 2016. Apart from medicine, I have<br />

a huge interest in business. I want to change<br />

lives! I want to deliver happiness! How am I<br />

planning on doing this? Well at the moment<br />

through Happiness Delivered Ltd. This year,<br />

this company is launching LoveSweets.com.<br />

LoveSweets is an online sweet subscription<br />

service company. The only way this company<br />

is able to launch is because of Virgin StartUp.<br />

Sir Richard Branson and everything that he<br />

has setup came to help me once again in my<br />

life.<br />

He’s helped me get into medical school. He’s<br />

helped me start a business. Even if it was<br />

indirectly. The very most that I would like to<br />

request is 2 minutes to pass on my sincere<br />

gratitude to him. I have bought a ticket to an<br />

event where I can be given the opportunity<br />

to meet him. Which event? Virgin Disruptors<br />

2016 on the 3rd October 2016. I have paid<br />

for this using my money that I had saved up<br />

for my trip to France. In addition, I will have<br />

to miss 6 very important lectures to be there.<br />

I can always catch-up on my lectures and can<br />

always make more money to fund a trip to<br />

France but I may never get the opportunity<br />

to meet my mentor in person ever again.<br />

So what am I requesting for? My Virgin<br />

StartUp Mentor Mr David Christie has<br />

helped me a lot in starting this business and<br />

now I am requesting him to help me find<br />

someone who can arrange even 30 seconds<br />

so that I can meet Sir Richard Branson on the<br />

3rd October 2016 at the event. I will try my<br />

best to catch his attention on the day but<br />

if that does not work, I must at least try to<br />

arrange a Plan B for such a great opportunity.<br />

And I could not think of anything better than<br />

asking for help from Mr David Christie. To<br />

whoever is reading this, I hope you see how<br />

much meeting Sir Richard Branson to thank<br />

him would mean to me. <strong>MBR</strong><br />

Image from Virgin StartUp<br />

Creditline: Virgin Group Digital, All rights reserved.<br />

22


Special Feature: mbiba 2016<br />

Malta Business Review<br />

Malta's Best-in-Business<br />

Awards 2016<br />

Castello Dei Baroni, Friday, 25th November, 2016<br />

www.maltabusinessreview.net<br />

23


Malta Business Review<br />

Special Feature: Malta’s Best in Business Awards<br />

Chance Favours<br />

the Prepared Mind<br />

By Martin Vella<br />

<strong>MBR</strong> talks with Dr Andy Ellul and Dr Vincent Micallef, founding partners of Micallef & Ellul<br />

Advocates, considered as one of Malta’s leading multi-disciplinary firms, winners of Malta's<br />

Best-in-Business Law Firm of the Year Award<br />

24


Special Feature: Malta’s Best in Business Awards<br />

Malta Business Review<br />

<strong>MBR</strong>: What is the secret to the success of<br />

Micallef & Ellul Advocates?<br />

VM: Micallef & Ellul Advocates believes<br />

that the values of commitment, reliability<br />

and excellence form the basis upon which<br />

every success story is built. However,<br />

whilst keeping these values at its core,<br />

the firm believes that the key to success<br />

in its profession is client satisfaction.<br />

This is fully achieved by listening and<br />

comprehending to the clients’ needs<br />

so as to find the best possible tailormade<br />

solution. It is precisely that<br />

customer satisfaction which attracts<br />

more clients. Clients retain and<br />

recommend the firm’s services, thus<br />

becoming the firm’s ambassadors in this<br />

increasingly competitive industry. From its<br />

inception, the firm realised that placing its<br />

clients at the centre of its activities was<br />

significant for its establishment in the legal<br />

community as we know it today.<br />

<strong>MBR</strong>: How do you define what your<br />

focus is today?<br />

AL: Our focus at Micallef & Ellul Advocates<br />

is very much based on the prevalent<br />

modern ideology that being successful<br />

does no longer depend on the size of<br />

human or physical resources, but is all<br />

about having a solid and reliable network<br />

which delivers. The firm’s aim is not to<br />

compete with other law firms on the basis<br />

of employing more and more resources.<br />

On the contrary, the firm is focused on<br />

remaining a boutique law-firm albeit with<br />

a difference, that is by expanding the<br />

practice through extensive outsourcing<br />

and networking arrangements with the<br />

right individuals. With this in mind, the<br />

firm has started to promote its legal<br />

services abroad, such as in Dubai, Lebanon,<br />

Jordan, China and South Africa. The quest<br />

to constantly seek alternative channels<br />

of doing business and the ability to seize<br />

the opportunity when it presents itself,<br />

reflects itself in the internationalisation of<br />

new services being offered by the firm.<br />

<strong>MBR</strong>: Does Micallef & Ellul Advocates<br />

have a specific sector expertise or do<br />

you have broad expertise across all<br />

sectors when it comes to delivering legal<br />

solutions and advice?<br />

AL: Whilst understanding that nowadays<br />

law firms may be better off when<br />

specialising in a particular field of law,<br />

thereby enhancing the competitive<br />

advantages applicable to that specific field,<br />

Micallef & Ellul Advocates has purposely<br />

chosen to position the firm as a boutique<br />

law firm in such a way as to create value to<br />

its clientele - thus differentiating the level<br />

of service from that of other larger and<br />

longer established law firms.<br />

<strong>MBR</strong>: Do you consider the recent<br />

prestigious award as ‘Malta's Best-in-<br />

Business Law Firm of the Year Award’<br />

as a recognition of the Micallef & Ellul<br />

Advocates business model?<br />

VM: The firm’s professional approach<br />

together with the values it upholds,<br />

coupled with the constant drive to further<br />

improve its already reputable standards,<br />

makes Micallef & Ellul Advocates a lawfirm<br />

worthy of the recognition it received.<br />

This recognition will undoubtedly serve<br />

as a further incentive towards the firm’s<br />

strategic direction, that to become one of<br />

the island’s premier legal and consultancy<br />

firms. We intend to continue doing what<br />

we do best, like we did 10 years ago when<br />

planning for where we are today! The<br />

‘Malta’s Best-in- Business Law Firm of the<br />

Year Award 2016’ was definitely a moral<br />

boost to all of us. <strong>MBR</strong><br />

All rights reserved / Copyright 2016<br />

The Management and team of Micallef & Ellul Advocates at the<br />

Malta Best-in-Business Awards<br />

Corporate<br />

Brief<br />

Established in 2007, Micallef & Ellul<br />

Advocates is a multi-disciplinary law-firm<br />

based in Malta. It operates from Valletta,<br />

Malta’s Capital City, and the firm’s mission<br />

is to provide its clients with pristine service.<br />

The practise ranges from Consultancy<br />

services to Litigation, and each of the firm’s<br />

department is manned by Legal Consultants<br />

of the highest calibre. The firm prides itself<br />

in having a number of reputable local and<br />

international partners. Its mission is to<br />

remain as a boutique law-firm and not to<br />

compete with other law firms on the basis<br />

of employing more and more resources.<br />

On the contrary, the firm aims to continue<br />

enhancing its practice through extensive<br />

outsourcing and networking arrangements<br />

with the right people.<br />

www.maltabusinessreview.net<br />

25


Malta Business Review<br />

Special Feature: Malta’s Best in Business Awards<br />

Leading Through<br />

Innovation<br />

By George Carol<br />

Malta’ s Best-in-Business Outstanding Industry Contributor Award is bestowed to companies who have<br />

contributed significantly to the local industry over a period of years through dedicated work and to driving<br />

the industry forward. This year this award went to HALMANN Vella, recognised for their leadership and<br />

participation in multiple projects, including the award winning design and green management concepts.<br />

The HALMANN VELLA Team<br />

<strong>MBR</strong>: Can you share your feelings<br />

after having been bestowed as Malta’s<br />

Best-in-Business Outstanding Industry<br />

Contributor Award 2016?<br />

MV: Winning an award, which recognises<br />

how far we have come since the company’s<br />

inception over 60 years ago, is a great<br />

feeling isn’t it?! It is an honour to be<br />

commended by local business experts for<br />

business excellence. Business growth, whilst<br />

maintaining the spirit of a family business<br />

and not losing focus of the customer, has<br />

always been our goal, and still is.<br />

<strong>MBR</strong>: What are the main factors that<br />

have made the difference to convince<br />

the judges to give you such a prestigious<br />

award?<br />

MV: I believe that Halmann Vella stood out<br />

in terms of a number of factors. One being<br />

innovation, an aspect on which we place a<br />

lot of value. We constantly invest in new<br />

machinery, in order to be able to innovate<br />

both in terms of production processes<br />

as well as in the final product. This<br />

enables us to fulfill our brand promise<br />

of quality. We also seek to import the<br />

most innovative surfacing materials, most<br />

notably engineered surfaces such as<br />

Dekton and Silestone.<br />

Halmann Vella stands out also as a<br />

company that puts a strong emphasis<br />

on sustainability and Corporate Social<br />

responsibility. In 2014, a 400kWH solar<br />

panel system was installed in one of<br />

the company’s factories. This system<br />

contributes to an average annual reduction<br />

of 52 tons of Co2. The company is currently<br />

finalising another additional installation<br />

of a 480kwH solar panel system. Water<br />

which is also an important factor in the<br />

production process. Systems installed in<br />

both our factories make it possible to filter<br />

and reuse at least 200,000 litres of water<br />

per day. Halmann Vella also supports<br />

a number of charitable institutions as<br />

well as local heritage. For instance the<br />

company has made great efforts to revive<br />

the art of patterned tiles whilst preserving<br />

the traditional method of production. In<br />

conjunction with the Deaf Association<br />

Malta, we now employ three people with<br />

hearing impairment within our Patterned<br />

Tiles Production team, whilst also making<br />

<strong>26</strong>


Special Feature: Malta’s Best in Business Awards<br />

Malta Business Review<br />

Ms Miriam Theuma, CEO at Agenzija Zghazagh presenting the award to Mr Martin Vella, GM, Halmann Vella<br />

a donation per tile sold to the Deaf<br />

Association Malta.<br />

All of this wouldn’t be possible without<br />

our employees and the collective<br />

entrepreneurial spirit which is fostered<br />

and encouraged throughout the company.<br />

In the past decade the company has gone<br />

through a process of change and growth<br />

and thanks to this collective spirit, we have<br />

managed to maintain the flexibility of a<br />

small company whilst being able to handle<br />

opportunities, projects and production of a<br />

much larger scale and growth.<br />

Halmann Vella stands out<br />

also as a company that<br />

puts a strong emphasis on<br />

sustainability and Corporate<br />

Social responsibility<br />

<strong>MBR</strong>: How inspiring is it to see what you<br />

have accomplished together with the<br />

HALMANN team?<br />

MV: It is very inspiring. It is definitely a<br />

motivator to continue aiming towards more<br />

ambitious accomplishments together.<br />

<strong>MBR</strong>: How important do you consider<br />

such awards are and what significance<br />

do they have vis-à-vis business growth in<br />

Malta?<br />

MV: In an increasingly competitive<br />

market, awards are a great way showcase<br />

business success and stand out against<br />

the competition. They increase awareness<br />

and market leadership. Winning awards<br />

also provides a number of opportunities<br />

for marketing and publicity and is a vote<br />

of confidence to our employees. Awards<br />

also increase confidence in the local<br />

business community.<br />

<strong>MBR</strong>: What sets you apart from<br />

competition?<br />

MV: We provide our customers added<br />

value, through the quality of our products<br />

and our service. We are innovative and a<br />

socially responsible company. We pride<br />

ourselves on surfacing Malta’s most<br />

beautiful spaces, and some of Malta’s<br />

most iconic buildings and commercial<br />

establishments are a true testament of<br />

the quality of our products. Amongst our<br />

most notorious projects, one can mention<br />

Renzo Piano’s Valletta City Gate, Smart<br />

City, the Portomaso Project, Life Sciences<br />

Malta, and the Tigne Project.<br />

<strong>MBR</strong>: Do you think that being an<br />

authentic leader has helped you in your<br />

aspirations leading to this prestigious<br />

award which the judges bestowed?<br />

MV: Whilst good leadership is important,<br />

as stated earlier, this award would not<br />

be possible without the joint effort of all<br />

our team.<br />

<strong>MBR</strong>: Do you consider this award as a<br />

recognition of the HALMANN business<br />

model?<br />

MV: This award is a true testament to<br />

our business model which drives our<br />

company’s success. Our business started<br />

as a small family run business by two<br />

brothers and has since then grown<br />

to employ over 200 employees. Yet<br />

very little has changed in our business<br />

philosophy…our business and our people<br />

are our family, and together we strive to<br />

innovate and keep on meeting the needs<br />

of our customers.<br />

<strong>MBR</strong>: Can you give us your feedback<br />

on the organisation, and how you will<br />

remember Malta’s Best Business Awards<br />

2016<br />

MV: I am very glad to have been part of<br />

this year’s award ceremony. The event<br />

was well organised and it was a wonderful<br />

evening for all of our team. <strong>MBR</strong><br />

All rights reserved / Copyright 2016<br />

Corporate<br />

Brief<br />

Halmann Vella is locally synonymous with<br />

the supply and production of natural stone<br />

products . These include marble and granite,<br />

terrazzo, travertine and Maltese traditional<br />

patterned tiles. It also supplies other surfacing<br />

products such as ceramics, parquet and<br />

quartz. The company has also been involved<br />

in the supply of material and/or general<br />

contracting services in a number of large<br />

projects such as Renzo Piano’s Valletta city<br />

gate, BOV’s House of Four Winds, Verdala<br />

Palace, Smart City Malta, Skyparks, the Tigne<br />

and Portomaso Projects and a number of<br />

hotels such as Hilton, Fortina and Radisson<br />

Golden Sands.<br />

www.maltabusinessreview.net<br />

27


Malta Business Review<br />

SPECIAL FEATURE: MALTA’S BEST IN BUSINESS AWARDS<br />

Drive and<br />

Motivation<br />

By Martin Vella<br />

Glitz and glam came to Castello dei Baroni during Malta’s Best in Business Awards 2016. Dean Gera<br />

Haircare Ltd once again celebrated the very best in successful hair care salon business by picking up Malta's<br />

Best-in-Business Small to Medium Size Business Award<br />

Kevin Portelli, Marketing Manager, M.A & A Ltd presenting<br />

Malta’s Best-in-Business Small to Medium Size Business Award to Dean Gera<br />

<strong>MBR</strong>: How do you define the role as an<br />

artist or a hair care/fashion leader today?<br />

DG: Being a leader in any industry is a<br />

challenge. When striving to be a leader<br />

in a field as fast paced as fashion it is<br />

important to keep one's team motivated<br />

to be creative in order to be at the top of<br />

its game.<br />

<strong>MBR</strong>: When you created DEAN GERA<br />

HAIRCARE Ltd, the need for innovation<br />

and renewal. What initiatives have you<br />

taken and new ventures which you can<br />

mention?<br />

DG: I created Dean Gera Hair Care with<br />

the intention of creating a brand where<br />

people knew exactly what to expect before<br />

even walking into a salon. I did not want<br />

to put a face behind the business set-up.<br />

I wanted each member of the team to<br />

adopt the Dean Gera Hair Care philosophy<br />

in order to provide clients with a similar<br />

experience each time they entered a<br />

salon, even when visiting different Dean<br />

Gera Hair Care salons.<br />

<strong>MBR</strong>: What are the core issues that<br />

motivate you and can you define the<br />

team characteristics of at DEAN GERA<br />

HAIRCARE Ltd?<br />

DG: My main motivation is for the company<br />

and the brand to grow. We have created a<br />

platform whereby employees can build a<br />

career rather that just have a 9 to 5 job.<br />

<strong>MBR</strong>: What is your strategy to attract and<br />

retain talent?<br />

DG: Our main strategy is investing<br />

heavily in all forms of training for all<br />

team members, including technical and<br />

management training. Furthermore, our<br />

remuneration is well-structured, including<br />

commission, bonuses and profit sharing.<br />

The harder one works, the greater the<br />

benefits reaped, both for the individual<br />

and for the company.<br />

<strong>MBR</strong>: What would you highlight as<br />

28


Special Feature: Malta’s Best in Business Awards<br />

Malta Business Review<br />

The Dean Gera Haircare Ltd Management Team<br />

DEAN GERA HAIRCARE Ltd’s biggest<br />

achievement during 2016?<br />

DG: Our greatest achievements this year<br />

were the opening of a fifth hair salon<br />

in Paola and the takeover of another,<br />

in Ibragg, which brings our current<br />

total number of salons to six. We also<br />

expanded and refurbished our Valletta<br />

establishment, including our head office,<br />

board room and The Spa Room.<br />

<strong>MBR</strong>: Do you think that being an<br />

authentic leader has helped you in your<br />

aspirations leading to this prestigious<br />

award which the judges bestowed DGHC<br />

as Small to Malta’s Best in Business Small<br />

to Medium Size (SME) Business Award?<br />

DG: Yes, I believe the platform we have<br />

created is quite unique in a country as<br />

small as Malta. Seeing what we have<br />

accomplished so far is something that we,<br />

as a company, are very proud of.<br />

<strong>MBR</strong>: How inspiring is it to see what<br />

you have accomplished with DEAN<br />

GERA HAIRCARE Ltd and how will such<br />

accomplishments have a positive fallout<br />

on you, as well as DEAN GERA HAIRCARE<br />

Ltd’s?<br />

DG: I have always been an optimist and I<br />

had always hoped the brand would move<br />

in the direction that it has. The results<br />

we have achieved keep me motivated<br />

and hungry for future growth. As long as<br />

our foundations remain solid I foresee<br />

ongoing growth of our brand. If you are a<br />

young business without much marketing<br />

spend, then entering awards can be a<br />

cost-effective way of generating positive<br />

marketing and PR, because you’re thrown<br />

into the spotlight. It also offers a seal of<br />

approval. Potential customers can look at<br />

that and think ‘I’m happy to do business<br />

with this company because they have that<br />

recognition. Experience has shown that<br />

an award gives massive credence to our<br />

business, particularly when talking to new<br />

customers and vendors that have not dealt<br />

directly with us in the past. With existing<br />

partners, it reinforces the fact they have<br />

made the right choice to work with us.<br />

<strong>MBR</strong>: Do you consider this award as a<br />

recognition of the DEAN GERA HAIRCARE<br />

Ltd’s business model?<br />

DG: Yes, it is very satisfying to have been<br />

recognised as a business and not just as<br />

hairdressers. Awards are one of the most<br />

powerful and cost-effective marketing<br />

tools and winning a prestigious Best<br />

Business Award will help one’s business<br />

organisation to stand out from the crowd,<br />

send a positive message to your existing<br />

customers and attract new business.<br />

<strong>MBR</strong>: Would you support future<br />

entrepreneurial events and awards, and<br />

why? What would you do differently?<br />

DG: I would support them as I think that<br />

opportunities such as these, whereby<br />

companies can be recognised for their<br />

achievements, are important to increase<br />

the drive and motivation of all staff<br />

members. <strong>MBR</strong><br />

All rights reserved / Copyright 2016<br />

Corporate<br />

Brief<br />

The first Dean Gera salon was launched in<br />

2007. Today, the company has established<br />

itself as the industry leader. With its<br />

headquarters and training academy situated<br />

in Malta’s capital city, Dean Gera operates<br />

through 6 salons and a day spa and boasts a<br />

team of over 40 individuals. The company’s<br />

strategy is built on the foundations of<br />

teamwork and always delivering the fivestar<br />

Dean Gera experience from all salons.<br />

In order to achieve its long-term vision for<br />

the brand to expand overseas and ensure its<br />

successful implementation, three strategic<br />

priorities have been identified: Train –<br />

Inspire – Outperform.<br />

www.maltabusinessreview.net<br />

29


Malta Business Review<br />

SPECIAL FEATURE: MALTA’S BEST IN BUSINESS AWARDS<br />

Integrity, Trust,<br />

Professionalism<br />

By Martin Vella<br />

BILOM Group get recognised and rewarded for excellence in project delivery<br />

Marina Lomakina, Arts & Culture Representative from the Russian Federation handing the<br />

BILOM GROUP representatives with Malta’s Best-in-Business Building and Construction Award<br />

BILOM GROUP has won the award for<br />

Malta’s Best-in-Business Building<br />

and Construction Award during<br />

Malta’s Best in Business Awards. The<br />

prestigious accolade seeks to highlight<br />

an organisation which has identified a<br />

requirement for an innovative building<br />

and construction concepts, combined<br />

with green-tech products successfully<br />

brought in to the market.<br />

The awards recognise organisations<br />

that demonstrate enterprise-wide<br />

success through employee learning<br />

and development. BILOM GROUP was<br />

the only construction and real estate<br />

company to receive this year's award.<br />

"This award demonstrates the<br />

commitment of our organization to<br />

employee development and continuous<br />

performance improvement, which puts<br />

us in a better position to serve our<br />

customers," said Mr. Michael Bugeja,<br />

Managing Director of BILOM GROUP.<br />

For the 2016 Best in Business Awards,<br />

four companies were considered and<br />

shortlisted for the final list. These<br />

organisations submitted quantitative<br />

and qualitative information to the Board<br />

about their achievements, CSR, business<br />

strategies, best practice and business<br />

development practices and progress.<br />

Applications were assessed in a blind<br />

review by members of the judges panel<br />

and Board of advisory committee, a<br />

select group of experts in their respective<br />

fields. The purpose of the competition<br />

is to honour construction projects<br />

that are distinguished for the quality,<br />

organisation and timeliness of the work,<br />

use of technology, and influence on the<br />

Maltese economy.<br />

All companies excelled in creating<br />

innovative, vibrant learning cultures<br />

that clearly aligned with strategic<br />

business goals," said Jean Paul Abela,<br />

judges-elect representative and Investor<br />

Relations Officer, Bank of Valetta. "They<br />

proved their commitment to workplace<br />

learning and development by doing so<br />

in an economic climate that saw limited<br />

resources, reductions in budget cuts, and<br />

business growth."<br />

BILOM GROUP focuses<br />

on the following pillars: the<br />

passion for excellence, the<br />

drive to innovate and the<br />

hard work that accompanies<br />

every successful enterprise<br />

The Awards, held for the second<br />

successive year, honour achievements<br />

of dynamic corporate companies, SMEs<br />

and entrepreneurs in Malta. Nominees<br />

included up-and-coming businesses and<br />

blue-chip local companies, operating<br />

in various sectors, including IT,<br />

30


Special Feature: Malta’s Best in Business Awards<br />

Malta Business Review<br />

The BILOM GROUP Management Team<br />

Banking, Finance, iGaming, Insurance,<br />

Aviation, Manufacturing, Buidling and<br />

Construction, real estate, architecture,<br />

legal, financial, banking, commercial<br />

and Maritime. The companies were<br />

identified, selected and chosen based on<br />

experience, reputation, integrity, quality<br />

and trust by a judging panel that was<br />

tasked with reviewing and giving a score<br />

to all submissions.<br />

The award was presented during a<br />

reception held in at Castello dei Baroni,<br />

Wardija. In recognising BILOM GROUP,<br />

the advisory committee cited the quality<br />

of BILOM GROUP as leaders in the real<br />

estate market, presently engaged in<br />

various large projects sited at prime<br />

locations on the island, proving year after<br />

year a spirit of innovation, dedication to<br />

our customers, a willingness to improve<br />

day after day and its approach to<br />

developing emerging leaders.<br />

"It has been a consistent team effort,<br />

starting with the vision and resources<br />

provided by our senior leadership and<br />

culminating with our employees who<br />

embraced learning and apply it back on<br />

the job," Mr. Bugeja said. He said that as<br />

the company builds up on this success,<br />

“BILOM GROUP focuses on the following<br />

pillars: the passion for excellence, the<br />

drive to innovate and the hard work<br />

that accompanies every successful<br />

enterprise.”<br />

BILOM GROUP has built up an<br />

impressive portfolio of buy-tolet<br />

properties and are active in the<br />

upmarket real estate properties. The<br />

company's full time staff is known for<br />

professionalism, confidentiality, integrity<br />

and commitment. “While all of the<br />

expmployees have widely divergent<br />

backgrounds, all of them are highly<br />

experienced knowing not only their<br />

jobs, but also having a knowledge of the<br />

territory and demographics. People come<br />

to work at BILOM GROUP for its reputation<br />

but stay here for the high level of work<br />

ethic and the same reasons customers<br />

keep coming back: appreciation, deep<br />

embedded professionalism and integrity,<br />

special and detailed attention to each<br />

demand,” commented Mr. Bugeja.<br />

BILOM GROUP strive to exceed the<br />

needs of their customers, satisfy the<br />

investment aspect of the properties and<br />

provide the highest standard of quality.<br />

The company’s goal is to continue work<br />

for our customers at the high standards<br />

we set for ourselves, personalising their<br />

services for each customer, adding new<br />

departments and services as the market<br />

changes and grows. Their quest for<br />

excellence continues. <strong>MBR</strong><br />

All Rights Reserved / Copyright 2016<br />

Corporate<br />

Brief<br />

BILOM GROUP was founded in 1995 in<br />

Malta and has expanded to become one of the<br />

largest privately owned, property negotiators<br />

on the Island. Bilom Group provides a fully<br />

service in any property deals including<br />

project projections, valuations of property,<br />

real estate consultancy, letting and sale of<br />

properties. BILOM GROUP has emerged<br />

over the last years of existence as one of the<br />

leaders in the real estate market, presently<br />

engaged in various large projects.<br />

EDITOR’S<br />

Note<br />

All winners can request feedback from the<br />

judges about why they won for use in press<br />

releases, marketing material, brochures,<br />

advertisements, on their website etc. This<br />

service is included in the entry fee so there is<br />

no additional cost.<br />

www.maltabusinessreview.net<br />

31


Malta Business Review<br />

SPECIAL FEATURE: MALTA’S BEST IN BUSINESS AWARDS<br />

Motivation, Safety<br />

and Job Satisfaction<br />

by George Carol<br />

At The Resin & Membrane Centre, the Management have dedicated themselves to cultivate a business atmosphere to take<br />

care of their employees, suppliers, and customers as if they were their own family. One stand-out employee is a gentleman<br />

by the name of Antoine Bonello, who is the director of the Resin & Membrane Centre. I had the opportunity to sit down with<br />

Antoine and ask him a few questions regarding the company’s recent success during Malta’s Best in Business Awards and his<br />

experience with The Resin & Membrane Centre.<br />

<strong>MBR</strong>: How does it feel to be awarded<br />

the judges top accolade as Malta’s Best<br />

in Business Best Product / Service Range<br />

Award?<br />

AB: We at the Resin and Membrane Centre<br />

are synonymous with waterproofing for<br />

quite some time, our awards usually<br />

consists in customer satisfaction and<br />

their recommendations, which is the best<br />

possible certificate of quality. The Award<br />

received at the Malta’s Best in Business<br />

means lot to us. It is the tangible proof<br />

of our hard work and dedication. This<br />

confirms that our expertise and high quality<br />

workmanship combined with our NAICI<br />

product line are proving a success and are<br />

settling a standard which is way too high<br />

for our competitors to achieve. The Award<br />

also confirms that NAICI products are the<br />

result of constant innovation and research,<br />

this was proved with the Fibro Guaina S<br />

Reflex thermal insulation waterproofing<br />

membrane, and besides waterproofing it<br />

now also stops heat intake inside buildings<br />

by 92%. Our Motto is We Are Quality and<br />

we always make sure that every project is<br />

carried out at its best.<br />

<strong>MBR</strong>: How did you come up with your<br />

business idea?<br />

AB: It all got started a while ago at a<br />

charity dinner in Italy, during which I met<br />

a prominent producer of waterproofing<br />

materials, that is NAICI. I did not put much<br />

weight on it at the time but slowly slowly<br />

I became convinced that his high quality<br />

products are tailor made for the Maltese<br />

climate. Waterproofing started when men<br />

started to dwell in houses, I don't consider<br />

our line business as an original concept. It<br />

is a need that we started to service after<br />

eventually a lot of market research was<br />

carried out. This together with proper<br />

product application and training held<br />

abroad. Learning and research is our<br />

forte; we make sure that the most modern<br />

materials are brought over and their<br />

implementation is properly mastered.<br />

We do this very gladly because we love<br />

our work and we know the customer will<br />

benefit the most.<br />

MB: What market need is your business<br />

addressing and what were your goals in<br />

starting the company?<br />

AB: Our business addresses a vast type<br />

of exigencies from small homes with<br />

infiltrations problems to large factory<br />

roofs. We did not set any particular<br />

goals when we started our activity; our<br />

policy was and will remain quality over<br />

quantity. People nowadays are fed up of<br />

cheap plastic based materials that can last<br />

only a year or two leading to repetitive<br />

unwanted yearly routine expenses. Many<br />

people are now opting for a permanent<br />

solution that is also pro-environment. Our<br />

award winner the Thermal Fibro S Reflex<br />

is outclassing all existing solutions; it is<br />

resistant to UV rays, Stagnation and traffic.<br />

Its request for installation almost doubled,<br />

over 50,000 sq m was surfaced by us with<br />

this material alone and this excludes the<br />

material supplied from our showroom for<br />

the DIY sector.<br />

The only thing we outsource<br />

is knowledge and for this we<br />

constantly bring over prominent<br />

foreign experts in the business<br />

to train our personnel<br />

<strong>MBR</strong>: Have you outsourced any portion<br />

of your business? Has that worked for<br />

your business and can you tell us what<br />

are your main areas of focus?<br />

AB: The only thing we outsource is<br />

knowledge and for this we constantly bring<br />

over prominent foreign experts in the<br />

business to train our personnel. We take<br />

nothing for granted we like to do things at<br />

best. Many customers call us to redo their<br />

roof repairs following bad interventions by<br />

unqualified, inexperienced and presumed<br />

self-thought installers; this saddens us<br />

a lot. Unfortunately this happens all the<br />

time in our sector of works and there<br />

is no control by the authorities on the<br />

matter. Our personnel are all members of<br />

the Malta Professional Waterproofing and<br />

Resin Flooring Association, this to assure<br />

our customers of quality and competence.<br />

All this made us best in the trade. Unlike<br />

others we are not the jack of all trades, we<br />

just do and focus only on waterproofing.<br />

<strong>MBR</strong>: Social marketing is consistently<br />

being written about in the small business<br />

space. Has it worked generating business<br />

for you?<br />

AB: Social marketing is of utmost<br />

importance especially for us who always<br />

introduce new waterproofing products and<br />

implementation concepts. In Malta were<br />

everyone knows each other the word of<br />

mouth is still considered the best possible<br />

publicity, a satisfied customer usually end<br />

up praising your works with all his family<br />

members and friends, This rolling effect<br />

eventually generates a continued business<br />

and product awareness that helps us when<br />

implementing our work. Our constant<br />

developments and the will to always<br />

implement modern application modalities<br />

are continuously creating a concept that is<br />

being envied by many.<br />

<strong>MBR</strong>: What have you done that has been<br />

very effective in helping to grow the<br />

business?<br />

AB: We have a showroom where people<br />

can find qualified personnel who can trust<br />

and listen to their waterproofing needs,<br />

and advise them with the best possible<br />

solution. The one product fits all is just<br />

but a fairy tale, especially when it comes<br />

to waterproofing, with so much constant<br />

change in the building industry you need<br />

to make sure that you are buying the right<br />

product for the right solution. We also do<br />

site inspections and help our customers<br />

32


Special Feature: Malta’s Best in Business Awards<br />

Malta Business Review<br />

Antoine Bonello receiving the award for Malta’s Best in Business Best Product / Service Range Award<br />

from Martin Vella, <strong>MBR</strong> Publications Ltd’s Managing Director<br />

implement the product should they opt<br />

for the DIY. We do this free of charge just<br />

to make sure that works are carried out<br />

accordingly.<br />

<strong>MBR</strong>: Can you share your experiences<br />

and feedback regarding the gala awards?<br />

AB: The Gala Dinner proved to be a<br />

platform for the young and not so young<br />

entrepreneurs that are proud of their<br />

work and achievements in Business. It also<br />

proved to be an evening to share ideas and<br />

make new acquaintances. Personally, I am<br />

happy that our company was nominated<br />

and eventually won Best Product and<br />

Service Range. In the end everyone had<br />

his own opinions about the winners which<br />

gave subject to discussion and created a<br />

lovely evening for everyone to enjoy.<br />

<strong>MBR</strong>: How important do you consider<br />

such awards are and why would these<br />

be significant if you had to keep in mind<br />

that such awards recognise leaders who<br />

contribute toward the growth of their<br />

business and our economy?<br />

AB: Winning an award does not mean that<br />

you made it to the top. For us this award<br />

is the result of team work and as such it<br />

should be seen in this context; there is<br />

no I in a winning team. This award was<br />

achieved thanks to every single person<br />

that works with our company. We need<br />

to keep focused and stay with both feet<br />

on the ground; we need to work harder<br />

to help our company in setting higher<br />

quality standards for the benefit of our<br />

customers. It is no secret that everyone at<br />

the Resin and Membrane Centre is proud<br />

of this recognition for our hard work.<br />

This proves that we are working in the<br />

right direction towards a steady growth.<br />

We will keep directing our resources in<br />

purchasing the latest machineries, but<br />

most of all in increasing our workforce,<br />

making sure it receives the best possible<br />

product training, motivation, safety and<br />

job satisfaction. We now know for sure<br />

that ever more reputable people and<br />

companies are speaking very highly of us<br />

and our work. <strong>MBR</strong><br />

All Rights Reserved / Copyright 2016<br />

Corporate<br />

Brief<br />

The Resin and Membrane Centre are<br />

leaders in waterproofing and resin floorings<br />

solutions. We use NAICI professional<br />

materials to ensure that all our projects are<br />

carried out at its best. RMC also caters for the<br />

DIY at our showroom in B’Kara.<br />

RMC are also Certified Installers by the Malta<br />

Professional Waterproofing Association.<br />

Quality, product knowledge and high<br />

standards is what distinguishes us from the<br />

rest.<br />

This year we have introduced the<br />

Thermal Waterproofing Membrane. This<br />

revolutionary membrane reduces heat<br />

intake inside buildings by 91%, therefore<br />

less usage of cooling and heating devices<br />

Our products are VOC low and CE Certified<br />

and can be used safely anywhere. Visit www.<br />

theresincentre.com or Facebook to see our<br />

impressive portfolio of products and works.<br />

www.maltabusinessreview.net<br />

33


Malta Business Review<br />

SPECIAL FEATURE: MALTA’S BEST IN BUSINESS AWARDS<br />

Committed to making worklife<br />

balance a reality for<br />

its employees<br />

by George Carol<br />

Interview with Sylvana Brannon, Director, Stem Cells Malta Ltd., who have been demonstrating exemplary<br />

vision and leadership in Maltese biotechnology The company creates organ cells from skin cells, revolutionising<br />

the production, growth and manufacture of newborn umbilical cords<br />

Antoine Bonello, Marketing Manager, The Resin & Membrane Centre<br />

presenting the award to Sylvana Brannon<br />

Of all the awards that were<br />

presented on the day, this was<br />

the one I mostly wanted to win. At<br />

Stem Cells Malta we have been offering a<br />

very innovative service to our clients, in<br />

the form of banking stem cells from their<br />

newborns’ umbilical cords as a form of<br />

life insurance. However, our innovation<br />

extends to our relationship with those I<br />

consider our most important customers<br />

of all – our employees.<br />

There is a lot of talk about creating familyfriendly<br />

measures to help working mothers<br />

achieve a satisfactory work-life balance<br />

and increase their contribution to the<br />

local economy. However I feel that a lot<br />

of local employers are scared of offering<br />

such measures to their employees. A<br />

talented woman has much to offer the<br />

economy, even more so by virtue of being<br />

a multitasking mother, as this in itself<br />

presents a healthy role model to the future<br />

generation of both men and women.<br />

At Stem Cells Malta, we encourage team<br />

members to create their own work<br />

schedules and methods, after agreeing on<br />

the tasks and priorities as a team. Then,<br />

no proposal for alternate work methods<br />

or schedules is impossible, and the words<br />

“no we can’t let you work that way” are<br />

never uttered. Instead, we offer our team<br />

members the tools they need in order<br />

to make the alternative options work for<br />

them. A happy employee is a productive<br />

employee, and the best ambassador for<br />

the company.<br />

It can be challenging for all of us to<br />

consider the creative options that<br />

women come up with to enable them<br />

to chase their career goals without<br />

neglecting their most important job of all<br />

– that of raising the future generation of<br />

productive members of society. Whether<br />

it is taking breastfeeding or expressing<br />

breaks, or bring their baby to work, or<br />

wear their baby all day at work in a sling,<br />

or turn a corner of the office into a play<br />

area, or contribute to childcare costs,<br />

or work remotely, or work at 2am, or<br />

on weekends, or take time from their<br />

own sick leave instead of vacation leave<br />

to care for a sick child – we have never<br />

been a company to wait for legislations<br />

and committees and billboards in<br />

order to introduce such measures. We<br />

have always been on the forefront of<br />

promoting family-friendly measures, and<br />

have learned a lot from the process.<br />

The best decisions in the company have<br />

always been the ones taken as a team,<br />

involving all members no matter how<br />

“small” they consider their role in the<br />

34


Special Feature: Malta’s Best in Business Awards<br />

Malta Business Review<br />

The Stem Cells Malta team at the Malta Best-in-Business Awards 2016<br />

company to be. I am only one person<br />

and one brain, with my perceptions, my<br />

set of skills, my limitations. When this is<br />

combined with the skills and experience<br />

of my team, the results are much more<br />

creative and effective than when I try<br />

to make decisions by myself. As their<br />

leader, I feel it is my responsibility to<br />

carry the burden of any decisions taken<br />

as a team should these decisions not give<br />

the desired result – and then to change<br />

plans accordingly. Otherwise they will<br />

not be eager to contribute ideas in the<br />

future, and that will be of no benefit to<br />

the company as a whole, or to the team<br />

members individually.<br />

Such awards give recognition to the often<br />

unnoticed efforts being done daily in<br />

small companies. I do not do what I do in<br />

order to be rewarded for it, as my reward<br />

comes daily from being surrounded by a<br />

happy, productive group of people who<br />

look forward to coming to work every day<br />

and are ready to go to hospital at 11pm<br />

on their son’s birthday to deliver a kit to<br />

a mother in labour. However, it gives me<br />

great satisfaction to be recognised in this<br />

way, and I felt very proud picking up the<br />

award on behalf of my team! The event<br />

was very professional and classy, and it<br />

was easy to see the hard work invested in<br />

it by the organisers. I was really pleased<br />

to be accompanied by people who really<br />

matter to me and who support me daily –<br />

the women on my team who put up with<br />

my moods, disappointments, challenges,<br />

struggles, and outrageous ideas on a<br />

daily basis; their partners who support<br />

their wives and their career aspirations;<br />

my dad who brought me up to believe<br />

that nothing is impossible and who has<br />

supported me through every day of 45<br />

years; and my partner who gets to listen<br />

to my frustrations and always has words<br />

of wisdom and clarity to offer me and<br />

bring me back to earth.<br />

I believe that if you do what you love, you<br />

will do it with passion and hence cannot<br />

fail. It is important to recognise your<br />

limitations and give up control in those<br />

areas to others who are more competent<br />

there. The words “I cannot” and “I don’t<br />

know how” have to be eliminated from<br />

the vocabulary and replaced with “I can<br />

learn”. Mutual respect is crucial, and<br />

there should be zero tolerance for gossip<br />

and bad vibes about team members. A<br />

person’s skill and ability to effectively<br />

contribute to a team is not measured<br />

by a CV or a degree. Taking the time to<br />

get to know a team member personally,<br />

no matter her background or previous<br />

experience, will definitely uncover areas<br />

of expertise that cannot be outlined in a<br />

CV or in any University qualification. <strong>MBR</strong><br />

All Rights Reserved / Copyright 2016<br />

Corporate<br />

Brief<br />

Stem Cells Malta is Malta’s premier stem<br />

cell bank, celebrating 10 years since storing<br />

the first samples of umbilical cord blood<br />

stem cells from Maltese babies, in its UK<br />

laboratory. Since then, Stem Cells Malta<br />

has maintained its position as Malta’s leader<br />

in private stem cell storage, focused on<br />

bringing the life-saving potential of stem<br />

cells from cord blood and teeth to families<br />

nationwide. Since its’ inception, Stem Cells<br />

Malta has worked relentlessly to increase<br />

the acceptance and awareness of the value<br />

of stem cell storage. The company continues<br />

its programme of educating and informing<br />

the public, to help ensure that all expectant<br />

parents are aware of the options available<br />

to them and the opportunity to store their<br />

child’s stem cells.<br />

www.maltabusinessreview.net<br />

35


Malta Business Review<br />

Special Feature: Malta’s Best in Business Awards<br />

The Power of<br />

Innovation<br />

by George Carol<br />

David Abela, Managing Director of<br />

Eurobridge Shipping Services Ltd<br />

is interviewed by Malta Business<br />

Review following the company’s<br />

recent accolade as Malta’s Best-in-<br />

Business Outstanding Industry<br />

Contributor during Malta’s Best in<br />

Business Awards 2016<br />

<strong>MBR</strong>: Would you discuss your vision in<br />

creating EuroBridge Shipping Ltd and the<br />

opportunity that you see for the growth<br />

of the company?<br />

DA: I would differentiate between the<br />

company pre-April and the one post-April<br />

2014. During that month, I realised that<br />

the model on which the company was<br />

operating was leading us nowhere, with<br />

the probability that within a few years, or<br />

perhaps even months, it would have to<br />

close its doors. At that juncture, I realised<br />

that we needed to change and adapt<br />

drastically. Therefore, we rebranded with<br />

an innovative model never seen before in<br />

Malta. We adopted it and my vision is to<br />

continue making sure that we remain to<br />

have a competitive edge in our extremely<br />

cutthroat market, whilst offering the best<br />

Kevin Portelli, Marketing Manager, M.A.&A. Services Ltd<br />

presenting the award to EuroBridge Staff<br />

one-to-one service afforded to all our<br />

valued customers.<br />

<strong>MBR</strong>: Would you provide an overview<br />

of EuroBridge Shipping Ltd strategy and<br />

what differentiates EuroBridge Shipping<br />

Ltd in the market?<br />

DA: Our strategy is a very simple one.<br />

We always make sure that at the time<br />

our customers receive their goods after<br />

rewarding us with their transport; they will<br />

have absolutely no doubt that there will<br />

only be one forwarder they will be using<br />

in the future: Eurobridge Shipping Limited!<br />

The difference between our competitors<br />

and Eurbridge Shipping Ltd is that we<br />

have direct communication channels<br />

between both the consignee in Malta<br />

and the supplier abroad, thus reducing<br />

greatly the risk of misunderstandings and<br />

time-wasting, and the result is a fast turnaround.<br />

Of course, we had to invest greatly<br />

in personnel but this gets compensated by<br />

the reduction in cost of operating with<br />

foreign outsourced partners.<br />

<strong>MBR</strong>: Would you provide an overview of<br />

EuroBridge Shipping Ltd’s portfolio?<br />

DA: The firm was setup in 1995 to cater<br />

for imports from Italy but nowadays<br />

it has a network covering all Europe<br />

with collaborations with transport<br />

powerhouses such as Rhenus Logistics<br />

and DSV. Nowadays, it owns and manages<br />

22 trailers of both curtain-sider and box<br />

type, and we can transport all type of<br />

ambient cargo. Our clients vary from<br />

Pharmaceutical companies to Food and<br />

Beverage Importers, and moving all types<br />

of cargo from furniture to electronic<br />

goods.<br />

<strong>MBR</strong>: How difficult has it been to gain<br />

brand awareness for you and does it<br />

mainly come via word of mouth?<br />

DA: Although the company has been<br />

operating for 21 years, we were largely<br />

unknown and the few who knew about us,<br />

knew us as being competitive from Italy<br />

but not much else. Over the last couple of<br />

years, we have promoted our company and<br />

the services we offer more and more to<br />

bring more awareness about our company.<br />

Our location on a secondary street in<br />

Marsa has not helped, but thanks to great<br />

word of mouth, combined together with<br />

heavier presence in publications such as<br />

the Malta Business Review, and the social<br />

media we are making great advances. The<br />

transformation will be complete as soon as<br />

we move into our new offices on a main<br />

road in Qormi early next year.<br />

<strong>MBR</strong>: What have been the keys to the<br />

firm’s success that have allowed it to<br />

36


Special Feature: Malta’s Best in Business Awards<br />

Malta Business Review<br />

The EuroBridge team at the Malta Best-in-Business Awards 2016<br />

remain so strong and respected over the<br />

years?<br />

DA: I always say it has been a mixture<br />

of hard-work and vision from my side<br />

together with the level and dedication of<br />

our employees that brought us where we<br />

are today. It has not always been an easy<br />

ride but thanks to the backing of my family,<br />

I remained steadfast in making sure to be a<br />

success in business and have managed to<br />

translate this determination to my staff who<br />

remained loyal and stuck with me through<br />

thick and thin.<br />

The most prestigious award<br />

we can get is always a nice<br />

‘thank you’ or compliment<br />

from one of our customers,<br />

but these kinds of awards are<br />

special and make us feel we<br />

are finally making a statement<br />

<strong>MBR</strong>: How do you define the practice<br />

area strengths of EuroBridge Shipping Ltd<br />

and how have you maintained the firm’s<br />

competitive advantage?<br />

DA: Our strength is definitely the fact<br />

that we treat every single customer in<br />

an individual way. It is a procedure in our<br />

company not to have one where customer<br />

care is concerned since we know everybody<br />

and every company has different needs<br />

and requests so we adapt every single<br />

time to them. This policy together with<br />

our continual monitoring of the shipments’<br />

journey to Malta have helped us greatly in<br />

developing our business to what it is today.<br />

Furthermore, we are always on the look out<br />

to try new technological advances to make<br />

us more efficient, but at the same time more<br />

economic in our ways. We simply never<br />

think we have arrived at our destination and<br />

keep on innovating.<br />

<strong>MBR</strong>: Do you consider the recent<br />

prestigious award as Malta's Best-in-<br />

Business Outstanding Industry Contributor<br />

as a recognition of the EuroBridge Shipping<br />

Ltd business model?<br />

DA: Of course we do! This is our first proper<br />

award we have won and we are extremely<br />

proud of it! Hopefully there will be more<br />

to come in the coming years. The most<br />

prestigious award we can get is always a<br />

nice ‘thank you’ or compliment from one<br />

of our customers, but these kinds of awards<br />

are special and make us feel we are finally<br />

making a statement in the local business<br />

environment, as it is handed by our peers<br />

who are aware of the improvements we<br />

have made over the years.<br />

<strong>MBR</strong>: Can you give us your feedback on the<br />

organisation, and how you will remember<br />

Malta’s Best Business Awards 2016?<br />

DA: Unfortunately, I could not attend the<br />

awards ceremony as I was abroad but we<br />

had almost all the staff attend in my stead!<br />

One could see that they were very excited<br />

about the evening and were preparing fully<br />

for it. The feedback I got from them was<br />

that they enjoyed it thoroughly and would<br />

not hesitate to attend again! Since we were<br />

nominated for four awards and we won the<br />

last one for which we were nominated, they<br />

got very tense and as soon as our name was<br />

announced, they all jumped out of their<br />

seats with joy and relief! I sincerely hope<br />

that we will be nominated again next year,<br />

so I may attend this time! <strong>MBR</strong><br />

All Rights Reserved / Copyright 2016<br />

Corporate<br />

Brief<br />

Established in 1995, EuroBridge is nowadays<br />

one of the leading Trailer Operators in<br />

Malta owning no less than 22 trailers. Their<br />

services include door-to-door Groupage, Full<br />

Trailer & Container, Airfreight and Courier.<br />

They also act as Insurance intermediaries for<br />

customers who want to insure their cargo<br />

during transport. With a dedicated staff of 13<br />

and ever increasing, they will soon be moving<br />

into a state-of-the-art office that will help<br />

them give an even better customer-service<br />

than ever before. EuroBridge is also looking<br />

into expanding its services to be able to offer<br />

a total logistical solution for the Maltese<br />

market and beyond.<br />

www.maltabusinessreview.net<br />

37


Malta Business Review<br />

Special Feature: Malta’s Best in Business Awards<br />

Then. Now. Forever<br />

Gianpula Village!<br />

Matthew Degiorgio, Managing Director, GIANPULA VILLAGE, talks to<br />

<strong>MBR</strong> after being awarded Malta's Best Entertainment of the Year Award,<br />

telling us that Malta’s Best in Business Awards offer a new platform which<br />

recognises and awards the talents and inspirations which are not often<br />

acknowledged by mainstream media and Awarding platforms.<br />

<strong>MBR</strong>: Can you tell us about your reaction<br />

after winning Malta’s Best Entertainmnet<br />

Entrepreneur of the Year Award and<br />

what does this mean to you?<br />

MD: Obviously it was very rewarding to win<br />

Malta's Best Entertainment Entrepreneur<br />

of the Year Award. It was great to receive<br />

recognition for strategic planning,<br />

pioneering and every day hard work that<br />

goes into making Gianpula Village the<br />

success that it is. This is a collective effort,<br />

lead by myself, but with a committed team<br />

Matthew Degiorgio, Managing Director Gianpula Village, awarded<br />

Malta’s Best Entertainment of the Year Award<br />

by George Carol<br />

behind me, so recognition to everyone<br />

who contributed to making Gianpula<br />

Village an outstanding success.<br />

<strong>MBR</strong>: What motivated and inspired you<br />

to participate in Malta’s Best in Business<br />

Awards and what’s your feedback on the<br />

awards?<br />

MD: 2016 has seen significant changes<br />

at Gianpula, as well as key areas of<br />

development. In 2016 Gianpula realised<br />

it's vision to become a complete<br />

entertainment village, providing night<br />

clubs, and day clubs, to cater for every<br />

individual. The Gianpula Village brand<br />

became synonymous with quality<br />

entertainment for all ages and tastes.<br />

Also in 2016 Gianpula Village launched it's<br />

Corporate Events Business. This includes<br />

two new venues: The Club House, which<br />

is a purposely converted 16th century<br />

hunting lodge - now an outstanding events<br />

venue, and The Vaults; a spectacular<br />

subterranean venue like no other in Malta.<br />

These venues, along with a committed<br />

team, offer events packages tailored to the<br />

client's needs.<br />

<strong>MBR</strong>: What has been your biggest<br />

challenges so far in your line of duty and<br />

how did you overcome these challenges?<br />

MD: Recent challenges have seen Gianpula<br />

face a change in its long term management<br />

structure. Whilst this impacted the<br />

business significantly, this also provided<br />

the opportunity for management team<br />

members to step up, as part of their career<br />

development, and assume new roles and<br />

responsibilities.<br />

In addition to this, 2016 saw three of the<br />

key players in the industry move on to new<br />

venues, again, this required adaption - and<br />

provided the opportunity for new, fresh<br />

and younger talent to take a leading role in<br />

the entertainment industry.<br />

<strong>MBR</strong>: To what do you most attribute<br />

your success after being awarded as<br />

Best Entertainment Company of the Year<br />

Award? What would say are the five<br />

key elements for starting and running a<br />

successful business?<br />

MD: First and foremost, the success<br />

of Gianpula can be attributed to an<br />

outstanding management structure,<br />

supported with 100% backing from my<br />

partner over the past five years, who<br />

had understood the requirements and<br />

restrictions of running an entertainment<br />

business .<br />

The five key elements which have proven<br />

to be vital in creating and developing<br />

Gianpula Village are:<br />

• A long-term understanding of the<br />

Business and Marketplace<br />

• A Solid Management Structure<br />

• Leading the field, not following others<br />

• Adapting constantly to the market<br />

trends<br />

• Seeking new opportunities<br />

<strong>MBR</strong>: In one word, what characterises<br />

your life as an entrepreneur?<br />

MD: Vision <strong>MBR</strong><br />

All Rights Reserved / Copyright 2016<br />

38


Special Feature: Malta’s Best in Business Awards<br />

Malta Business Review<br />

Growth &<br />

Success<br />

<strong>MBR</strong> Interviews<br />

MYC Managing<br />

Director, Simon<br />

Attard, following<br />

the company’s recent<br />

achievement on being<br />

awarded Malta’s Best<br />

in Business Strategic<br />

Design & Creative Award<br />

by George Carol<br />

<strong>MBR</strong>: What has been central to<br />

your strategy for success?<br />

SA: MYC opened its doors in 2012.<br />

The direction was to provide a<br />

service in online marketing and<br />

communications. It was a tough start<br />

becasue back in 2012, most businesses<br />

where still realising the importance of<br />

GOOD ONLINE EXPOSURE. This has led<br />

me to setup different departments.<br />

I have soon established a great<br />

relationship with printing partners in all<br />

around Italy, invested in all the equipment<br />

and Human resources required to<br />

provide more communication services<br />

other than online. Four years later, we<br />

are a team of six, capable of providing<br />

all requirements in relationship with,<br />

Marketing strategies, online Marketing<br />

such as Social Media content and<br />

advertising, Google advertising and SEO,<br />

Web Development and hosting services,<br />

Printing, Photography and Audio visual<br />

Services, event organising and designing<br />

- setting up of stands in various fairs.<br />

Our business philosophy is<br />

based around our clients, and<br />

the way we provide a service<br />

All of this leads me to the answer to<br />

your question. I say that the most<br />

crucial capability towards a successful<br />

business, especially in it's early stages,<br />

is to have the courage to see threats<br />

as opportunities and not to be afraid<br />

to take drastic measures. Being on the<br />

lookout for opportunities, aiming for<br />

growth, and believing in oneself are<br />

crucial, especially in the early stages of<br />

a business.<br />

Mr John Paul Abela, Bank of Valletta Investor Relations Officer, presenting the<br />

Malta’s Best in Business Strategic Design & Creative Award to Mr Simon Attard,<br />

MYC Managing Director<br />

<strong>MBR</strong>: Can you tell us about your reaction<br />

after winning Malta’s Best in Business<br />

Strategic Design & Creative Award and<br />

what does this mean to you?<br />

SA: I was already happy to have MYC<br />

acknowledged for it's work by being<br />

nominated. Though winning an award<br />

means that our clients actually see and<br />

appreciate what we do and how we<br />

execute our work. We are a growing<br />

business amongst many established<br />

ones, making ours quite an interesting<br />

adventure.<br />

Yes, winning a prestigious award,<br />

motivates us to keep improving on<br />

what we specialise on, that is providing<br />

successful campaigns, and amazing<br />

branding projects to our clients.<br />

<strong>MBR</strong>: Do you have a business<br />

philosophy?<br />

SA: Our business philosophy is based<br />

around our clients, and the way we<br />

provide a service. We take pride in giving<br />

immediate response to our client's<br />

requests. Whether we are designing a<br />

corporate brochure, a logo, a mobile<br />

friendly website, or handling the launch<br />

of a business, a brand or any other<br />

campaign, we guarantee to take full<br />

responsibility of each and every little<br />

detail, assuring the outcome of any other<br />

successful story, well handled by MYC<br />

<strong>MBR</strong>: What is the main driving factor<br />

which motivates your team at work?<br />

SA: I am extremely blessed for being<br />

surrounded by a group of passionate<br />

individuals. I can confirm that the<br />

greatest motivation we are all driven by is<br />

seeing our work in action, but most of all,<br />

seeing our clients smile and sharing the<br />

same enthusiasm towards the project.<br />

We cultivate strategic and creative<br />

ideas so that our clients communicate<br />

successfully, and differently from their<br />

competitors. Every successful project is<br />

our ultimate satisfaction.<br />

<strong>MBR</strong>: To what do you most attribute<br />

your success?<br />

SA: My team, Absolutely. There is only<br />

so much one can do on his/her own.<br />

But how much can one do when a team<br />

shares one vision, that is growth and<br />

success?<br />

MYC is consists of six experienced people<br />

and I owe every day, every project to their<br />

dedication. Thank you guys!<br />

<strong>MBR</strong><br />

All Rights Reserved / Copyright 2016<br />

www.maltabusinessreview.net<br />

39


Malta Business Review<br />

Special Feature: Malta’s Best in Business Awards<br />

Clear Vision, Energy &<br />

Perseverance<br />

by Martin Vella<br />

Martin Vella meets entrepreneur in marketing, fashion and travel blogger Grazielle Camilleri to learn more about her<br />

after being bestowed with the Best Start-Up Company of the Year award during Malta's Best in Business Awards<br />

held at Castello dei Baroni on Friday 25th November, 2016 for her marketing business Grazielle Camilleri.<br />

<strong>MBR</strong>: Describe how your work and<br />

personality have helped your start-up<br />

company transcend the boundaries of<br />

your primary field of work, and has it<br />

opened new areas in online and web<br />

development?<br />

GC: I’m a very approachable person. With<br />

a positive energy and can-do attitude, with<br />

the help from my team, month after month,<br />

we achieve great results online. I’ve always<br />

been interested in sales and marketing and<br />

I’ve worked passionately for over a decade<br />

with leading hospitality, and retail sectors in<br />

Malta and in London so launching my own<br />

Marketing and PR business a few years ago,<br />

focusing on online marketing, social media<br />

and a fashion blog seemed like a natural<br />

career step for me to do. Online marketing<br />

has increased drastically in the past decade<br />

and I have decided to focus my expertise<br />

into that sector. Nowadays, everyone is<br />

online, constantly on their phones and<br />

laptops and that is where I want to be too.<br />

<strong>MBR</strong>: Is Thought Leadership Marketing a<br />

key component of your entrepreneurial<br />

success?<br />

GC: Gone are the days when marketing<br />

meant putting out some advertisements<br />

and hiring a copywriter to rave about how<br />

great your brand is. By publishing articles,<br />

videos, research, or any other form of<br />

original content regularly, potential clients<br />

and members of your industry may begin<br />

associating your brand with insight and<br />

authority. When the time comes to hire a<br />

company, yours will be at the top of their<br />

mind. That’s why many entrepreneurs are<br />

interested in the new value of thought<br />

leadership which is about providing genuine<br />

eye-catching content to your customers.<br />

The idea is that people are more willing to<br />

invest in you if they are confident that you<br />

really know your stuff.<br />

<strong>MBR</strong>: What is the key ingredient to being<br />

a successful entrepreneur?<br />

GC: There are so many keys to be successful.<br />

Clear vision, energy and perseverance are<br />

my top three.<br />

<strong>MBR</strong>: How do you motivate people to<br />

build and create something, and to share<br />

in the success?<br />

GC: I am a firm believer in the power of<br />

great team work. It is with the combined<br />

talent of selected individuals in each project<br />

that results are achieved. I continuously<br />

encourage persons who work with me to<br />

feel involved and important, no matter<br />

what job they are employed to do. Even<br />

though I lead the team, I value everyone’s<br />

opinions and ideas. I always make it a point<br />

to congratulate them all for work done and<br />

they share the success with me.<br />

<strong>MBR</strong>: Is it important to have awards such<br />

as Malta’s Best in Business Awards to<br />

recognise business achievement and what<br />

is your feedback of this year’s event?<br />

GC: Highlighting excellence through Awards<br />

is important to any business or service.<br />

How often do we find ourselves looking<br />

for third party endorsements before we<br />

purchase something new? An award<br />

from TripAdvisor for example, can have a<br />

positive impact on a hotel or restaurant<br />

and bring new business. It is crucial for any<br />

organisation, in Business or the Arts to gain<br />

recognition for its products and services.<br />

Winning an award at any stage of your<br />

business, be it a start-up or an established<br />

firm with hundreds of employees, allows<br />

you to distinguish your company from<br />

competitors and ensure that as many<br />

potential customers as possible are aware<br />

of your titles.<br />

I really enjoyed the event at Castello dei<br />

Baroni. As I have written in my blog, it was a<br />

well-organised, prestigious event and I was<br />

so pleased to have been a part of it. Thank<br />

you! <strong>MBR</strong><br />

All Rights Reserved / Copyright 2016<br />

Madame Anchelique Caruana presenting the award of<br />

Best Start-Up Company of the Year to Grazielle Camilleri<br />

40


Special Feature: Malta’s Best in Business Awards<br />

Malta Business Review<br />

A ‘Whole Job’ Approach<br />

by Martin Vella<br />

“This a sought after accolade of<br />

achievement, an endorsement of<br />

your hard-work, determination<br />

and enterprise in business,”<br />

exclaimed a beaming Karl Ebejer,<br />

Managing Director of ME<br />

Architects after being awarded<br />

with Malta’s Best in Business Best<br />

Corporate Social Responsibility<br />

and also Most Socially &<br />

Environmentally Responsible<br />

Company of the Year at the MBIB<br />

Awards 2016.<br />

“Winning an award that recognises your<br />

business offers exceptional marketing and<br />

PR opportunities, as well as increases your<br />

credibility and standing in the eyes of your<br />

peers and your customers,” told us Mr<br />

Ebejer.<br />

So it’s celebration time for Karl and all<br />

the team at the ME Architects offices on<br />

winning the Best in Business awards for<br />

Malta’s Best in Business Best Corporate<br />

Social Responsibility and also Most Socially<br />

& Environmentally Responsible Company<br />

of the Year at the recent prestigious awards<br />

gala dinner, hosted by the <strong>MBR</strong> Publications<br />

Limited and the Malta Business Review at<br />

Castelo dei Baroni, over a clear November<br />

sky filled with stars and glitz!<br />

This year’s Malta’s Best in Business Awards,<br />

hosted by Thea Saliba and Colin Fitz, were<br />

well organised, with floral arrangements<br />

over each immaculately dressed dining<br />

table in fine banquet style. The awards<br />

ceremony, sponsored by the M.A.&A.<br />

Services Ltd, as well as The Convenience<br />

Shop and Western Union, is beyond any<br />

doubt Malta’s largest and premier events<br />

in the business calendar. It was sold-out<br />

weeks in advance and attracted more than<br />

390 guests.<br />

“It was a fantastic night and very well<br />

run event. Atitudes toward the impact of<br />

design on profit are changing. Business<br />

corporations and entrepreneurs are<br />

beginning to recognise the benefits of a<br />

thoughtful, well-executed workplace or<br />

business environment. Today, business<br />

excellence is a growing movement, as<br />

indicated by the range of this year's nine<br />

winning companies,” commented Mr<br />

Ebejer.<br />

“I am so pleased to be here tonight<br />

celebrating the successes of the business<br />

community in the Malta, after going<br />

through a lot in learning how to become<br />

more socially responsible. ME Architects are<br />

delighted to receive these great awards - a<br />

certificate for our hard work and sacrifices.<br />

I know a lot of businesses say that customer<br />

service is important but we really do pride<br />

ourselves on listening to the client and<br />

providing a first class service within Malta<br />

and beyond”<br />

“Congratulations to all the finalists and<br />

winners on the night including Best in<br />

Business Company of the Year Vodafone,<br />

and to all the other colleagues in our<br />

business and architectural community. This<br />

has been a fantastic night and well done to<br />

the organisers <strong>MBR</strong> Publications Ltd.”<br />

“We have a unique offering and after all<br />

the hard work the team put in to ensure<br />

we provide a ‘whole job’ approach to<br />

our customers to win this award is just<br />

wonderful. One of our main project<br />

with regards to CSR, which gave us a<br />

lot of satisfaction was the design and<br />

refurbishment we did at Caritas.” said Karl.<br />

“We offer a complete service from design,<br />

to build to installation and to support and<br />

to receive this accolade from the judges we<br />

are proud to enjoy as this is a great boost to<br />

everything we do.”<br />

“Tonight’s Awards were a celebration of local<br />

companies in Malta who we can champion<br />

together for the wide range of goods,<br />

services and products that are available in<br />

our country,” Karl concluded. <strong>MBR</strong><br />

www.maltabusinessreview.net<br />

41


Malta Business Review<br />

FOCUS: MED FORUM<br />

OUTCOMES OF MED FORUM 2016 P<strong>RES</strong>ENTED IN VALLETTA:<br />

Malta backs the outcomes of MED FORUM 2016 on the eve<br />

of assuming the EU Presidency<br />

• The outcomes of last month’s “landmark forum” for Mediterranean Dialogue (23-25 October 2016) reaffirm the centrality<br />

of the ANNA LINDH FOUNDATION as a credible long-term institutional player in the face of unprecedented regional<br />

challenges.<br />

• MED FORUM participants’ survey, carried out in November 2016, provides evidence that the Forum has been a catalyst<br />

for youth and civil society mobilisation underway for intercultural action, and confirms an “appetite” and commitment<br />

for enlarging north, south partnerships to counteract conflict, extremism, unemployment, and the public discourse on<br />

migration and a refugee crisis.<br />

• The Forum has been a “defining event and process” for the forthcoming Maltese Presidency of the EU which is backing<br />

a series of actions initiated by the Anna Lindh Foundation and partners to scale-up and widen the participation of<br />

intercultural action across the societies of Europe and the southern Mediterranean region, and to shift the policy discourse<br />

“beyond extremism” to addressing long-term underlying causes.<br />

Minister for Foreign Affairs of Malta,<br />

Dr George W. Vella, has backed the<br />

outcomes of last month’s landmark<br />

Anna Lindh Foundation MED FORUM. Dr<br />

Vella was speaking in the last days at a special<br />

event in Valletta to present the FORUM<br />

outcomes, exactly one month on from the<br />

regional gathering and on the eve of Malta<br />

assuming the Presidency of the European<br />

Council.<br />

“Med Forum has truly been a watershed<br />

moment in bringing the Anna Lindh<br />

Foundation and its mandate for intercultural<br />

dialogue to the centre of the political<br />

debate on how to address common<br />

challenges of security and migration across<br />

the Mediterranean,” stated Minister Vella.<br />

“We have witnessed first-hand how the<br />

Anna Lindh Foundation represents today<br />

a true north, south partnership, and the<br />

Foundation has demonstrated on the global<br />

stage its unique capacity as a credible,<br />

serious and committed actor with a defined<br />

long-term strategy and unique mandate for<br />

dialogue action.”<br />

Minister Vella also underlined that last<br />

month’s MED FORUM, which resulted from<br />

18 months of preparation undertaken by<br />

the Foundation and partners, was conceived<br />

from the outset as a far-reaching process<br />

to bring cultural relations and peopleto-people<br />

cooperation to the heart of<br />

the policy rethink on how to effectively<br />

construct relations between Europe and its<br />

southern Mediterranean neighbourhood<br />

and has been a “defining event for the future<br />

Presidency”.<br />

These remarks were echoed by the Executive<br />

Director of the Anna Lindh Foundation,<br />

Ambassador Hatem Atallah, who presented<br />

the outcomes of MED FORUM alongside<br />

Minister Vella at the Ministry for Foreign<br />

Affairs in Valletta. “The Forum marks a<br />

turning point for the Anna Lindh Foundation.<br />

There is today a global consensus for the<br />

centrality of intercultural dialogue to address<br />

common challenges of conflict, extremism,<br />

unemployment, and certain media and<br />

political narratives on migration and a<br />

refugee crisis. There is equal consensus for<br />

the long-term approach for working through<br />

a grand coalition of partnerships, investing<br />

in a new generation of actors, and shifting<br />

strategic focus to new domains such as<br />

cities, media and enterprise.”<br />

Ambassador Atallah also highlighted the<br />

global reach of MED FORUM, evidenced<br />

by the high-level institutional backing<br />

now secured including the UN Secretary-<br />

General and EU High-Representative for<br />

Foreign Affairs, and the unprecedented<br />

communication impact of the process<br />

to date, with MED FORUM LIVE globally<br />

trending during the main three-day global<br />

gathering in Valletta and evidence of an<br />

emerging media movement.<br />

Advancing the policy outputs of MED FORUM<br />

already began on 28th October in Marseille<br />

with a group of youth sector leaders from<br />

the Forum presenting the conclusions<br />

to Foreign Affairs Ministers at the “5+5<br />

Dialogue” which backed the expansion of<br />

Young Mediterranean Voices. Next, on the<br />

8th <strong>Dec</strong>ember, the League of Arab States<br />

will host the next of the inter-institutional<br />

steering group meetings with the ALF and<br />

partners, the EU, League of Arab States,<br />

Union for the Mediterranean Secretariat,<br />

MEDAC and the Maltese Ministry for Foreign<br />

Affairs.<br />

Among the key conclusions of MED FORUM<br />

presented in Valletta:<br />

Taking a long-term approach and investing<br />

in a generation. Investing in a generation of<br />

intercultural actors is the only viable, longterm<br />

root to promote mutual understanding<br />

and prevent conflict and radicalisation.<br />

Shifting strategic focus to intercultural<br />

cities and reaching communities. The<br />

42


FOCUS: MED FORUM<br />

Malta Business Review<br />

establishment of a “Mediterranean Capital<br />

for Dialogue” was recommended as a first<br />

operational step to increase visibility and<br />

bring together existing city-to-city networks<br />

around an intercultural dialogue agenda<br />

Reach impact and growth through<br />

enabling partnerships. MED FORUM called<br />

for sustainable and effective partnerships.<br />

According to the Forum participants’ survey,<br />

carried out in November 2016, 57.3% of the<br />

delegates are in the process of establishing<br />

collaborations through partnerships<br />

with other Forum delegates, and 60.6%<br />

recommend the Anna Lindh Foundation to<br />

focus its activities on partnerships and policy<br />

advocacy.<br />

Media is a crucial sector for the Anna<br />

Lindh Foundation. Preliminary results from<br />

the latest Euro-Med survey on intercultural<br />

trends and perceptions highlight there<br />

is scope to invest in more research and<br />

analysis, dialogue, exchanges and mentoring<br />

of journalists to counter negative media<br />

narratives.<br />

Young Med Voices can be a catalyst for<br />

a real north-south partnership. Building<br />

on “Young Arab Voices”, it is the first time<br />

such a Pan-Arab programme extends to<br />

Europe, reshaping the traditional Euro-Med<br />

dynamics, as highlighted by the EU High-<br />

Representative for Foreign Affairs Federica<br />

Mogherini: “This is not only a geographical<br />

expansion, but opening up new channels for<br />

youth-led agency.”<br />

Mobility remains the central challenge,<br />

right and opportunity. At the heart of<br />

the Forum debate was how to ensure an<br />

exponential increase of opportunities for<br />

young people to communicate exchange<br />

and collaborate across all kinds of borders –<br />

physical or cultural.<br />

Dialogue requires competences and<br />

a capabilities approach. There are<br />

competencies required to ensure dialogue<br />

is effective. A capabilities approach offers<br />

a valuable analytical lens for exploring the<br />

challenge and complexity of intercultural<br />

dialogue in contemporary settings.<br />

Key actions underway through MED FORUM<br />

which could be advanced through the<br />

Maltese EU Presidency and beyond:<br />

Shifting the policy and media narrative<br />

“beyond extremism”<br />

• Policy Outreach. The Anna Lindh<br />

Foundation will now partner with the<br />

United Nations on the inter-agency<br />

steering group for the Progress Study<br />

on UN Resolution 2250 (Youth, Peace<br />

and Security) which will provide a global<br />

platform for public policy outreach.<br />

• Major debates with next-generation. The<br />

analysis of the latest intercultural trends<br />

report commissioned by the Anna Lindh<br />

Foundation will be the basis for launching<br />

through the Maltese Presidency a series<br />

of major debates with next-generation<br />

influencers as well as policy-makers,<br />

thinkers and decision-makers in the<br />

current ‘authority’ generation.<br />

• Youth-led Campaigns. The trends data<br />

presented in Valletta provides evidence<br />

that investment in youth-led initiative<br />

is the most effective way to challenge<br />

extremist narratives. The strategic<br />

partnership with Facebook launched<br />

at MED FORUM, along with newly<br />

established media partnerships, will be<br />

the basis for launching a region-wide<br />

programme of “innovation labs” aimed at<br />

empowering youth sector leaders with the<br />

tools to run large-scale communications<br />

campaigns.<br />

Launching a new era of young<br />

Mediterranean voices<br />

• Youth Platform. The launch of “Young<br />

Mediterranean Voices” at MED FORUM<br />

2016 represented a major milestone. The<br />

programme has now received financial<br />

backing by the European Commission, the<br />

World Bank Group and Member States<br />

such as the Finnish Government, and<br />

will be roll-out from January 2017. It will<br />

provide a platform for enhanced youth<br />

debate and dialogue action.<br />

• Mogherini Dialogue. As announced in<br />

Valletta, the EU’s High-Representative<br />

for Foreign Affairs and Security Policy,<br />

Federica Mogherini, will invite to Brussels<br />

in the first quarter of 2017 delegates<br />

from Young Mediterranean Voices. The<br />

purpose of the meeting will be “to start<br />

a conversation, and to bring about real<br />

change” with a focus on policies which can<br />

be advanced at the regional level.<br />

Working through a new partnership with<br />

media<br />

• Media analysis. The latest survey on<br />

intercultural trends points at a new line of<br />

activity with senior media executives and<br />

policy makers, which could initiate policy<br />

changes required to significantly influence<br />

the media narratives when reporting on<br />

the ‘other’. In this regard, the milestone<br />

10th edition of the Anna Lindh Foundation<br />

Journalist Award, to be organised in 2017,<br />

will put a strong emphasis on media<br />

coverage of issues related to migration<br />

and the refugee crisis.<br />

• Partnerships for media networks. MED<br />

FORUM secured a commitment among<br />

large scale media networks to enhanced<br />

cooperation, support media advocacy and<br />

invest in areas of mentoring. Among them:<br />

COPEAM, the European Broadcasting<br />

Union (EBU), ASBU and the Euro-Med<br />

Media Network (EMMN).<br />

Ensuring the Mediterranean legacy<br />

• MED FORUM has been a catalyst for<br />

embedding institutional partnerships in<br />

Malta for the Anna Lindh Foundation. For<br />

example, leading to a new cooperation<br />

agreement between the Foundation<br />

and the Mediterranean Academy for<br />

Diplomatic Studies (MEDAC) aimed at<br />

reaffirming the MED FORUM connections<br />

between youth, civil society, institutions<br />

and policy-makers. Joint action in 2017<br />

will lay the ground for an annual event in<br />

Malta.<br />

• City recognition. One of the large-scale<br />

initiatives proposed through MED<br />

FORUM has been the establishment of<br />

a first Dialogue Award for Cities through<br />

the new collaboration with Valletta<br />

2018 Foundation with the aim of raising<br />

visibility and embedding best practices on<br />

intercultural dialogue. The criteria for this<br />

award scheme will be pioneered as a basis<br />

for a regional programme.<br />

• Estonian Presidency. Discussions are being<br />

initiated with the Estonian authorities<br />

and Anna Lindh Foundation’s civil society<br />

network regarding the preparation of<br />

the Presidency of the European Council<br />

to follow Malta in the second semester<br />

of 2017 to ensure the “Mediterranean<br />

legacy”. <strong>MBR</strong><br />

Source: Department of Information, Malta<br />

Corporate<br />

Brief<br />

<strong>MBR</strong><br />

MED FORUM 2016 gathered 640 delegates from 50+<br />

countries, including representatives of civil society<br />

organisations, youth leaders, media networks, and<br />

policy-makers. The Forum followed an 18-month<br />

strategy and programming process initiated in April<br />

2015 by the Anna Lindh Foundation and Ministry<br />

for Foreign Affairs of Malta, in partnership with the<br />

main regional institutions working for dialogue in the<br />

Mediterranean. The main aim of the strategy was to<br />

reaffirm the centrality of intercultural dialogue in the<br />

face of unprecedented regional challenges. This is a<br />

direct response to the call of the EU Foreign Affairs<br />

chief Federica Mogherini and institutions for collective<br />

action. The reach and impact of MED FORUM was<br />

significantly higher compared to the previous editions,<br />

with more than 15% increase in requests for self-financed<br />

delegates (1224 CSOs from 42 countries competed to<br />

participate in the initial call). The media outreach (MED<br />

FORUM LIVE) reached an unprecedented level of<br />

people and communities world-wide: #MedForum2016<br />

was a global trending topic during the three main days<br />

of the Forum, with 2,805,141 Twitter accounts reached<br />

and 12,375,744 impressions (potential reads). The event<br />

formed on a unique participatory process involving,<br />

on the one side, the 4500+ local branches of the Anna<br />

Lindh Foundation, representing civil society, cities and<br />

local authorities, cultural bodies, artistic and youth<br />

organisations, media networks; and, on the other side,<br />

an inter-institutional steering group involving for the<br />

first time together, the Foundation’s Secretariat and its<br />

partners, the EU Central and External Action services,<br />

the League of Arab States headquarters, the UfM-<br />

Secretariat, MEDAC, and the Maltese Ministry for<br />

Foreign Affairs (MFA).<br />

www.maltabusinessreview.net<br />

43


Malta Business Review<br />

ANNIVERSARY<br />

HUGO BOSS<br />

celebrates the 5th year anniversary of the first BOSS store in Malta<br />

luxury ready-to-wear and<br />

non- apparel. Today, we<br />

are happy to reconfirm<br />

the IMOCA 60. We wish Alex and his team<br />

best of luck as he is currently racing in the<br />

Vendeé Globe.<br />

that our strategy has been<br />

“We are proud of our partnership with<br />

successful. We strive to<br />

HUGO BOSS. A German engineered fashion<br />

distinguish ourselves, by<br />

house, professional in all aspects of the<br />

focusing on a heightened<br />

customer experience.<br />

business, from the product itself, through<br />

When you offer high-end<br />

brands you are dealing<br />

its Marketing, and Visual Merchandising”<br />

concludes Michelle Farrugia.<br />

Michelle Farrugia, Managing Director Fashion Retail Division<br />

with a more sophisticated<br />

VFGroup with colleagues and models<br />

HUGO BOSS is one of the world market<br />

O<br />

clientele. In luxury retail, leaders in the premium fashion and<br />

n <strong>Dec</strong>ember 8th 2016, HUGO BOSS<br />

you are serving a more luxury segment of the apparel<br />

celebrated its five year<br />

presence in Malta with the first BOSS<br />

store. Esteemed clients enjoyed an<br />

exclusive private dinner, prepared<br />

by the renowned executive chef<br />

Joe Vella. More than 100 invited<br />

guests, consisting of BOSS clients,<br />

market. It focuses on developing<br />

and marketing luxury men’s and<br />

women’s fashion. Headquartered<br />

in Metzingen with a presence<br />

in 124 countries, the company<br />

generated with almost 14,000<br />

media representatives, Maltese<br />

employees net sales of EUR 2.8<br />

celebrities as well as international<br />

& local models, attended the gala<br />

dinner at the new Hilton Malta<br />

Hotel. The dining experience was<br />

Boyana & Lauren welcoming guests at the Oceana Hilton<br />

Malta at the Hugo Boss 5th Anniversary dinner<br />

billion in fiscal year 2015, making<br />

it one of the most profitable<br />

listed apparel manufacturers in<br />

the world. The fascinating brand<br />

accompanied by international London<br />

sophisticated market. I take great pride<br />

world of HUGO BOSS comprises the<br />

based blues singer Jenessa Qua.<br />

VF Group represents the two BOSS stores<br />

in the store ambience and<br />

service that our clients<br />

collections of BOSS and HUGO.<br />

<strong>MBR</strong><br />

in Malta, located on Ross Street, St. Julian’s experience, when they<br />

and the Departures lounge at Malta<br />

International Airport. The launch of BOSS<br />

in Malta was an important milestone for<br />

the local fashion industry with the store<br />

becoming another successful ambassador<br />

for VF Group’s portfolio of maisons and<br />

fashion houses.<br />

shop in our stores. This<br />

level of service, is second<br />

to none and can only be<br />

experienced in stores”.<br />

“In the past five years<br />

we organized a series of<br />

events for our clients. One<br />

“Five years ago we had a vision of placing of the most memorable<br />

Malta on the international map of luxury one for the local sailing<br />

HUGO BOSS Staff – Carl, Michael, Tony and Claudio<br />

goods”, said Michelle Farrugia, Managing<br />

Director of VF Group. “We decided to<br />

invest in a location which was new to<br />

enthusiasts, was hosting Alex Thomson<br />

and his team, when in 2013, he competed<br />

at the Rolex Middle Sea Race, on board<br />

If you have any questions, please contact:<br />

VF Group: VFGMALTA, Tiziana Gauci,<br />

Marketing, tizianagauci@vfgmalta.com<br />

44


EUPATI<br />

Malta Business Review<br />

Malta to hold conference on<br />

rare diseases next March, as<br />

part of the EU Presidency 2017<br />

Speaking during a seminar on innovative<br />

medicines and patient involvement<br />

organised by the Bioethics Research<br />

Programme in collaboration with the<br />

Malta Health Network and the European<br />

patients’ Academy (EUPATI), Minister for<br />

Social Dialogue, Consumer Affairs and Civil<br />

Liberties Helena Dalli spoke of the difficulties<br />

that small countries encounter when it<br />

comes to prompt access to innovative<br />

medicines. In particular, this is due to their<br />

small unattractive markets.<br />

Minister Dalli remarked that this concern<br />

is being discussed throughout Europe as a<br />

major issue that impacts on the public health<br />

of patients and warrants immediate action.<br />

She stressed the importance of accessibility<br />

to medicines and noted that patients should<br />

be treated equally beyond the realm of sex,<br />

race, orientation and beliefs.<br />

Minister Dalli announced that during the<br />

EU Presidency 2017 next March, Malta will<br />

be hosting a conference on rare diseases<br />

by EURORDIS which is the European<br />

Organisation for Rare Diseases. This has<br />

been possible thanks to an initiative taken<br />

by the spouse of the Prime Minister, Mrs<br />

Michelle Muscat, the patron of EURORDIS.<br />

Dr Dalli explained that through assistance<br />

of the Malta Medicines Authority, this<br />

conference brings together important<br />

entities such as the Innovative Medicines<br />

Initiative (IMI) and the Committee for<br />

Orphan Medicinal Products (COMP) to<br />

discuss rare diseases. <strong>MBR</strong><br />

Creditline: THE MINISTRY FOR SOCIAL<br />

DIALOGUE, CONSUMER AFFAIRS AND<br />

CIVIL LIBERTIES<br />

Photo - DOI - Jason Borg<br />

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www.maltabusinessreview.net<br />

45


Malta Business Review<br />

HIGHER EDUCATION<br />

eie educational group<br />

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Commited to Providing the Best<br />

Education Learning Experience<br />

Learning a language or obtaining an<br />

academic qualification is more important<br />

than ever in the global economy. eie<br />

Educational Group provide students with<br />

a first-class educational teaching and<br />

training service at a fair price. Students ask<br />

for an excellent teaching environment so<br />

that they quickly progress through their<br />

course, but also that they will want to<br />

enjoy themselves whilst studying. At eie<br />

Educational Group, you will have a fantastic<br />

studying experience. eie encourage social<br />

interaction trough regular, fun and varied<br />

leisure programmes, as this improves a<br />

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eie Educational Group, was established in<br />

January 2000 and their success is built on a<br />

long-standing commitment to the specific<br />

needs of local and international students.<br />

eie constantly expands its worldwide<br />

networks, partners with established<br />

renowned organisations, invests in its<br />

facilities and in social commitments. The<br />

eie Educational Group is redefining the<br />

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The eie Educational Group aims to<br />

develop the appropriate competencies<br />

and knowledge needed in planning,<br />

evaluation, research and development<br />

tasks in education and related fields in the<br />

midst of societal changes, both on local<br />

and global levels. This network gives eie<br />

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the collective experience and continuous<br />

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cilients.<br />

In a fast moving world, challenges are<br />

demanding and change is constant.<br />

Tomorrow’s future depends on today’s<br />

knowledge.<br />

Through its companies, the eie Educational<br />

Group is able to offer the following<br />

services:<br />

• Academic programmes - Certificate,<br />

Diploma, Bachelor, Master degrees<br />

in various subjects for young and<br />

mature adults are offered through<br />

eie Institute of Education (Licensed<br />

by the NCFHE as an institute of<br />

Further and Higher Education –<br />

License Number 2005-TC-001);<br />

• Training programmes - Business<br />

courses, thematic seminars for<br />

business excecutives offered<br />

trough eie Mangement Centre;<br />

• English Language courses - English<br />

courses at Beginner, Elementary,<br />

Pre-Intermediate, Intermediate,<br />

Upper-Intermediate, Business<br />

English and Advanced levels are<br />

offered through eie Languages<br />

Centre (Licensed by the EFL<br />

Monitoring Board – License<br />

Number 282/MB42)<br />

• Student Accommodation - Provision<br />

of quality accommodation around<br />

Malta ideal for students offered<br />

through eie Residences<br />

• Internships – Organisation of<br />

Work placement and Internships<br />

for international students offered<br />

through eie internships. <strong>MBR</strong><br />

eie Mission<br />

To enhance the level of Academic<br />

training and Tuition of both pre and<br />

post graduate levels by:<br />

• Contributing actively towards the<br />

propagation of equal opportunities<br />

for all.<br />

• Continually engaging in the pursuit of<br />

excellence.<br />

• Continually investing in its own<br />

people.<br />

• Striving to afford the best service to<br />

all our clients.<br />

• Establishing itself as a leader in the<br />

international education field.<br />

• Contributing towards the social<br />

welfare of the community.<br />

For more information about eie’s degree<br />

programmes, English language courses<br />

or other business related courses you can<br />

e-mail at info@eie-group.com, phone on<br />

+35621332804/5<br />

46


iGAMING<br />

Malta Business Review<br />

eie educational group<br />

COMMITMENT TO EXCELLENCE<br />

The eie educational group<br />

is an acknowledged leader in international education<br />

We specialise in providing<br />

* Higher Educational courses - eie Institute of Education (NCFHE License Number 2005 - TC - 001)<br />

* English Language courses - eie Languages Centre (EFL License Number 282/MB42)<br />

* Executive and Business courses - eie Management Centre<br />

* Internship services - eie Internships<br />

* Student Accommodation - eie Residences<br />

* International Educational services - eie International<br />

eie educational group,<br />

Tel: +356 21 332804/5 info@eie-group.com<br />

www.eieEducationalGroup.com<br />

www.maltabusinessreview.net<br />

47


Malta Business Review<br />

HEALTHCARE<br />

Long overdue<br />

dental treatment!<br />

Extra-oral after treatment<br />

Intra-oral after treatment<br />

Extra-oral before treatment<br />

Intra-oral before treatment<br />

The importance of your smile cannot be<br />

underestimated. Your smile is the first thing<br />

that people will pick up leaving a lasting<br />

impression on strangers and friends alike.<br />

It also plays a key role in your confidence<br />

and self-esteem. Minimally invasive<br />

procedures make a huge difference.<br />

Procedures of this nature include:<br />

1. Ceramic inlays: Conversion of metal<br />

fillings and/or old stained fillings to<br />

porcelain inlays/onlays<br />

2. Tooth straightening: Braces or<br />

ceramic veneers may easily adjust the<br />

position of teeth. Adjustments include<br />

rotations, bringing teeth out, pushing<br />

teeth in, widening or narrowing of<br />

teeth.<br />

3. Tooth whitening: Laser tooth whitening<br />

together with home maintenance kit<br />

may drastically improve the colour of<br />

your teeth.<br />

4. Replacing missing teeth with fixed or<br />

removable prostheses<br />

Planning:<br />

Patient contact: Following a detailed<br />

consultation including a radiographic<br />

examination potential clients receive<br />

options for treatments including<br />

advantages/disadvantages, timeframes<br />

and costs.<br />

Stage 1<br />

Patient arrives at clinic and is<br />

interviewed. Reconfirmation of<br />

treatment plan and execution of initial<br />

treatment phase (3-4hours)<br />

• Periodontal/gum treatment planning<br />

• Implant planning<br />

• Tooth preparation for crowns and/or<br />

veneers<br />

• Safe removal of amalgam fillings<br />

using safe protocol as indicated by<br />

the international academy of oral<br />

medicine and toxicology<br />

A Case Study<br />

• Digital impression taken with CAD-<br />

CAM technique (Computer-aided<br />

design/manufacturing)<br />

• Laser tooth whitening of remaining<br />

untouched teeth and immediate<br />

fabrication of night white trays given to<br />

patient to use for 1-4days for increased<br />

whitening.<br />

• Smile design using CAD-CAM software<br />

Stage 2<br />

Smile design approved by patient<br />

• Confirmation of new tooth shade<br />

following laser and overnight tooth<br />

whitening<br />

• Milling of veneers, inlays and onlays<br />

• Final touches to veneers<br />

• Try-in and fitting of new dental<br />

restorations.<br />

Stage 3<br />

Preparation and execution of dental<br />

implantation. Implants are placed<br />

then left undisturbed until complete<br />

healing and integration with the bone<br />

(2-4months). These would then be<br />

restored with new implant crowns/<br />

bridges.<br />

Review and set-up of maintenance plan<br />

This is the conventional sequence<br />

of events when dealing with a smile<br />

makeover. Technicians work hand in<br />

hand with clinicians ensuring that the<br />

expected planned results are achieved<br />

with no delay or mix-up.<br />

Improving your smile is one of the greatest<br />

investments that you can make. With<br />

today’s technology and complete focus<br />

of the clinical team, many treatment<br />

modalities may be completed with relative<br />

ease and great satisfaction. The high<br />

caliber world-recognized dental materials<br />

come with guarantees, as does the clinical<br />

work delivered by clinics, which cater for<br />

such clients. Ask your dentist! <strong>MBR</strong><br />

Dr Jean Paul Demajo<br />

Dental and Implant Surgeon, Trained in<br />

London working in private practice in Malta<br />

Patient complaints: colour, tooth position, small volume of tooth visible on smiling.<br />

Age: 39years old<br />

Treatment plan includes:<br />

• 14 ceramic veneers and crowns<br />

• Removal of pathological benign cyst<br />

• Simultaneous laser tooth whitening and home whitening maintenance kit.<br />

• Placement and restoration of 4 dental implants and 5 implant retained teeth.<br />

48


Malta Business Review<br />

<strong>MBR</strong> Publications Ltd<br />

initiative to donate to<br />

Puttinu Cares<br />

<strong>MBR</strong> Publications Limited Managing<br />

Director Martin Vella presented to Puttinu<br />

Cares representatives a donation of over<br />

€1,800 raised during the Company’s<br />

prestigious event Malta’s Best in Business<br />

Awards, following an initiative conceived<br />

by Mr. Vella himself to help the Children’s<br />

Cancer Foundation, as part of <strong>MBR</strong><br />

Publication Limited’s CSR philosophy. Mr.<br />

Vella also confirmed that <strong>MBR</strong> Publications<br />

Limited will be developing a Mobile App<br />

for Puttinu Cares in order to help the<br />

organisation in its promotion of events<br />

and initiatives.<br />

Mr. Vella stated that <strong>MBR</strong> Publications<br />

Limited will continue offering its support<br />

to Puttinu Cares, “The Company and its<br />

employees firmly believe in Puttinu Cares’<br />

right cause and we are confident that<br />

through the development and inclusion<br />

into our new mobile application, the<br />

general public will be able to get closer to<br />

Puttinu Cares and better understand its<br />

important role in our society”.<br />

<strong>MBR</strong> Publications Managing Director Martin Vella handing over cheque to Dr Andrew <strong>Dec</strong>elis<br />

Dr. Andrew <strong>Dec</strong>elis, Director, on behalf of<br />

Puttinu Cares thanked <strong>MBR</strong> Publications<br />

Limited for their initiative and all those<br />

companies who contributed with their<br />

donation and continuous support during<br />

Malta’s Best in Business Awards. Mr <strong>Dec</strong>elis<br />

said, “Puttinu Cares Foundation funding<br />

relies mainly on the annual Football<br />

Marathon and also on the generosity of<br />

its benefactors and the public donations<br />

it receives to live up to its mission. All<br />

income received by the Puttinu Cares<br />

Foundation and all expenditure incurred<br />

is annually audited and submitted to the<br />

Commissioner of Voluntary Organisations.<br />

Puttinu Cares Foundation funding relies<br />

mainly on the annual Football Marathon<br />

and also on the generosity of its<br />

benefactors and the public donations it<br />

receives to live up to its mission.”<br />

<strong>MBR</strong> Publications Limited supplemented<br />

its donation by additional funds raised<br />

this year through various other activities<br />

organised by the Company. <strong>MBR</strong><br />

Publications Limited has been supporting<br />

various organisations among which are<br />

L-Istrina and the Malta Community Chest<br />

Fund for the past five years. <strong>MBR</strong><br />

Web: www.daikin.com.mt Email: info@maa.com.mt Tel: 2385 0400<br />

www.maltabusinessreview.net<br />

49


Malta Business Review<br />

TOURISM<br />

Sustainable development of tourism is<br />

not a choice for us but a clear necessity<br />

partnership. This model will ensure drastic<br />

cost savings through economies of scale,<br />

procurement benefits and extensive<br />

network synergies that will allow our airline<br />

to become competitive and stronger in<br />

both the short and long term in today’s<br />

highly aggressive aviation landscape. This<br />

will also ensure that our airline will become<br />

an even more important strategic asset for<br />

our tourism industry. I must be clear here<br />

- I am definitely not interested in applying<br />

quick fixes that simply postpone the<br />

problems. I want a solution that ensures<br />

the long term viability of our national<br />

airline for the good of its employees and<br />

the tourism sector. Even if this process<br />

may take somewhat longer than expected<br />

given the many complexities involved, I am<br />

very clearly resolute in pursuing this path”.<br />

Photo - DOI - Stephen Busutill<br />

While addressing the BOV-Deloitte Tourism<br />

Performance Seminar organised by the<br />

Malta Hotels, Restaurants Associations<br />

MHRA, the Minister For Tourism Edward<br />

Zammit Lewis said that Malta has been<br />

enjoying an uninterrupted period of yearon-year<br />

growth in tourism since 2010, and<br />

he is pleased to note that the current year<br />

will be yet again the seventh consecutive<br />

year of record growth for our tourism<br />

sector. Tourist volumes, expenditure<br />

as well as overnight stays, increased.<br />

The tourism season have extended and<br />

achieved a growth from a healthy mix of<br />

core, secondary and totally new source<br />

markets.<br />

Minister Zammit Lewis pointed out that in<br />

his speech in Parliament last month for the<br />

Budget Estimates, he declared his clear<br />

objective to attain and surpass the two<br />

million tourist arrival mark for 2017. This<br />

important milestone for the tourism sector<br />

would mean that during the term of this<br />

legislature alone, we would have managed<br />

to increase the number of visitors by<br />

half a million, with all the derived direct<br />

and indirect economic benefits on a<br />

national scale. The Minister for Tourism<br />

emphasized that this growth is not<br />

happening by chance. It is the fruit of hard<br />

work and effective cooperation of all the<br />

public and private stakeholders involved<br />

and therefore expressed his gratitude and<br />

appreciation to all stakeholders as this<br />

success is clearly owned by everyone.<br />

Minister Zammit Lewis pointed out that<br />

during this legislature, the Government<br />

have implemented key measures that<br />

have enhanced the competitiveness of<br />

this sector, particularly the 2014 reduction<br />

in utility tariffs that without doubt has<br />

contributed to improve the sector’s<br />

competitiveness and profitability. The<br />

same can be said for the height limitation<br />

adjustment policy, which was long awaited<br />

by the private sector.<br />

The Minister for Tourism said that clearly,<br />

air connectivity remains one of our<br />

foremost strategic priorities. Over the past<br />

months the Government worked together<br />

with all stakeholders to further increasing<br />

connectivity particularly during the less<br />

popular winter months. “The islands’<br />

connectivity and the topic of Air Malta<br />

clearly go hand in hand. We believe that<br />

Malta and Gozo can only maintain these<br />

tourism flows if we ensure a sustainable<br />

and competitive national airline”, stated<br />

the Minister.<br />

“Within a global and European airline<br />

industry that is constantly consolidating,<br />

we believe that Air Malta cannot survive<br />

alone and requires an effective strategic<br />

During his speech the Minister for<br />

Tourism said that if tourism is to continue<br />

supporting Malta’s development on<br />

the current scale, we need to continue<br />

pursuing the issue of seasonality. Minister<br />

Zammit Lewis insisted that Malta and<br />

Gozo cannot afford to permit more<br />

development merely to satisfy the peak<br />

summer demand, but ensure better<br />

and more utilisation of already existing<br />

resources within the leaner months. As a<br />

matter of fact the Minister was pleased to<br />

note that the Government’s persistence<br />

and work in this regard is clearly paying off,<br />

as today Malta is one of the least seasonal<br />

destinations within the Mediterranean.<br />

In his concluding remarks the Minister for<br />

Tourism said he will ensure that during<br />

our forthcoming term of Presidency of the<br />

Council of the European Union, tourism<br />

will feature prominently on the EU agenda.<br />

The Minister announced that UNWTO<br />

Secretary-General Dr Taleb Rifai will visit<br />

Malta in May 2017 for two important<br />

events that the Ministry for Tourism and<br />

UNWTO will be organising.<br />

Finally, the Minister for Tourism thanked<br />

MHRA, for recognising the need to conduct<br />

a periodical evaluation of the performance<br />

of the local hospitality sector, and for<br />

investing resources in the provision of<br />

such critical intelligence that will surely<br />

contribute to the continued success of this<br />

important sector. <strong>MBR</strong><br />

Sources: THE MINISTRY FOR TOURISM/DOI<br />

50


fff news snippets<br />

Malta Business Review<br />

Malta News<br />

Malta Stock Exchange announces<br />

the formation of a Blockchain<br />

Committee<br />

The Malta Stock Exchange (MSE) have<br />

announced the creation of a Blockchain<br />

committee and think tank to assist in<br />

the formulation of a strategy geared<br />

towards addressing the emerging<br />

technology. The Committee will consist of members<br />

of the MSE, its Chairman and CEO as well as a range<br />

Changes to VAT obligations for non-EU<br />

vessels in EU Water<br />

European Commission predicts<br />

Malta’s GDP as the highest in the<br />

Eurozone<br />

of outsider experts. <strong>MBR</strong><br />

In May 2016, the EU made significant changes to<br />

the law which governs the VAT Obligations of non- In the last five years, Malta’s economy has<br />

EU private vessels in EU waters. Prior to this date, gone from strength to strength. Last year<br />

a non-EU private vessel would stay for 18 months in EU waters without paying any EU Import VAT, but could saw a GDP growth rate of 6.2% and this<br />

then opt to extend the stay by bonding the vessel. Now the rules have changed and it is no longer possible year, credit agency Standard and Poor’s<br />

to bond the vessel to extend the 18month no-VAT period. Once this 18 month period is complete, she must upgraded its rating from BBB+ to A-, the<br />

either pay EU Import VAT or exit EU waters. If neither of these conditions is met, EU VAT will be applicable with first change in over 20 years <strong>MBR</strong><br />

no exceptions. To find out more about how this could impact you, please contact tfenech@fff-legal.com <strong>MBR</strong><br />

From January, tenants will<br />

Maltese Parliament<br />

not longer require a landlord’s<br />

Should a Court be able to prevent the identity of a<br />

unanimously approves permission to change their utility tariff<br />

convicted criminal from being made public?<br />

Cohabitation Bill<br />

After a six-year struggle, it has been announced that as<br />

One of the most high-profile cases in 2016 involved a sports<br />

In today’s constantly of January 2017 both Maltese and EU tenants will no<br />

coach of a girls-only volleyball team who admitted to having<br />

evolving society it’s longer have to obtain the permission of their landlord<br />

spied on his students by placing a camera in their changing<br />

important to acknowledge in order to change their home electricity tariff.<br />

room. An extremely controversial and anger-provoking parts<br />

of the case included the fact that the perpetrator, who both<br />

the fluidity of people’s<br />

admitted the offence and was sentenced for it, has been able to<br />

personal relationships<br />

benefit from anonymity as the courts have placed a ban on the<br />

whilst recognising that the decision not to get married or partake in a civil partnership<br />

publication of his name <strong>MBR</strong><br />

shouldn’t negatively impact those individuals, instead there should be legislation in<br />

place to protect their interests. <strong>MBR</strong><br />

Study shows that IP is boosting the European economy<br />

The European Patent Office and the EU Intellectual Property Office has<br />

released the<br />

results of OECD announces 1000 bilateral crossborder<br />

agreements to help combat tax<br />

their second<br />

study which<br />

evasion<br />

explores the<br />

contribution In a world where<br />

of intellectual cross-border activities<br />

property and globalised<br />

rights (IPRs) business has become<br />

to the EU the status quo, it<br />

economy. <strong>MBR</strong> is imperative that<br />

countries respective<br />

tax authorities<br />

work together to ensure that the right<br />

amounts of tax are being paid to the right<br />

jurisdictions. <strong>MBR</strong><br />

Is Brexit Unconstitutional?<br />

On June23rd 2016, members of the<br />

British public voted in favour of Britain<br />

leaving the European Union and this<br />

unexpected and controversial result has<br />

led to months of political upheaval marked<br />

by the resignation of Prime Minister<br />

David Cameron, the resignation of over<br />

fifty parliamentary members, and cries<br />

of foul play and dishonest campaigning<br />

techniques on both sides. <strong>MBR</strong><br />

Firm News<br />

Fenech Farrugia Fiott at the<br />

annual ABL Conference in<br />

Miami<br />

ABL delegates from across the<br />

world gathered again for the<br />

34th General Assembly Meeting<br />

in Miami, Florida in November.<br />

Representing FFF Legal was<br />

Senior Associate Austin Sammut<br />

and Associate Neil Chetcuti.<br />

They attended a series of talks,<br />

seminars and debates as well as networking<br />

events where they had an opportunity to<br />

build working relationships with firms from<br />

all over the world. FFF Legal is the exclusive<br />

Malta member of the ABL Global network<br />

which brings together over 900 lawyers<br />

from 34 different jurisdictions.<br />

Uber drivers win a<br />

landmark case to be<br />

considered as employees<br />

EU and Beyond<br />

What legal issues present themselves<br />

if an individual is cryogenically<br />

preserved?<br />

One of the most unusual items in today’s<br />

news is the tale of a 14-year-old girl who has<br />

won the right to have her body cryogenically<br />

preserved after her death. <strong>MBR</strong><br />

Last week a UK employment tribunal ruled against the American worldwide<br />

online transportation network company Uber Technologies Inc. in what could<br />

be a landmark decision, affording drivers working for the tech company the<br />

right to be classified as employees rather than self-employed contractors. <strong>MBR</strong><br />

<strong>MBR</strong><br />

Fenech Farrugia Fiott- Proud sponsors fo the world-famous<br />

RC44 Valletta Cup<br />

FFF Legal was on site at the Grand Excelsior Hotel for a press conference<br />

heralding the start of the prestigious RC44 Valletta Cup. The racing series<br />

is celebrating it’s 10- year anniversary and its second appearance in Malta<br />

and FFF Legal are proud to be sponsors and partners of this year’s event.<br />

FFF Legal Contributes to the Malta Chapter of the Transport Finance Law<br />

Review<br />

Fenech Farrugia Fiott Legal are proud to announce the<br />

publication of the Malta chapter in the prestigious publication-<br />

The Transport Finance Law Review. The publication is<br />

international in scope and is designed to provide industry<br />

insights to transport finance in each of the key jurisdictions<br />

in which ships, rolling stock and aircraft are financed. <strong>MBR</strong><br />

Courtesy: Fenech Farrugia Fiott Legal<br />

www.maltabusinessreview.net<br />

51


Malta Business Review<br />

HIV/AIDS<br />

WORLD<br />

AIDS DAY<br />

World Aids Day is celebrated<br />

globally on the 1st of<br />

<strong>Dec</strong>ember of each year. This<br />

worldwide event raises awareness about<br />

HIV, promotes prevention measures,<br />

encourages testing, and supports people<br />

living with HIV.<br />

As one of the Maltese Presidency of<br />

the European Union of the Council’s<br />

initiatives, a technical meeting will<br />

be held between 30-31 January to<br />

bring together leading experts on HIV<br />

prevention and control from across the<br />

EU to discuss how Europe can improve its<br />

response to HIV and achieve the targets<br />

outlined in the Sustainable Development<br />

Goals, that is, the actions agreed upon<br />

at the UN high-level meeting on HIV/<br />

AIDS, and those adopted in the Global<br />

Health Sector Strategy at the World<br />

Health Assembly. The experts will discuss<br />

practical evidence-based interventions<br />

and strategies, share achievements and<br />

examples of good practices, and identify<br />

solutions to common challenges. The<br />

priority areas on which EU Member<br />

States agree that they should scale<br />

up their efforts will be discussed, and<br />

the proceedings of the meeting will<br />

be translated in a technical Malta<br />

<strong>Dec</strong>laration.<br />

Since the beginning of the epidemic, more<br />

than 70 million people have been infected<br />

with the HIV virus, and about 35 million<br />

people have died of HIV. Globally, 36.7<br />

million [34.0–39.8 million] people were<br />

living with HIV at the end of 2015. Almost<br />

30,000 newly diagnosed HIV infections<br />

were reported by the 31 European Union<br />

and European Economic Area (EU/EEA)<br />

countries in 2015. Although there have<br />

been impressive results in reducing the<br />

number of AIDS diagnoses during the<br />

last decade, the burden of HIV infection<br />

remains unacceptably high in Europe.<br />

In Malta, over a 10 year period, from<br />

2004 till October 2014, 300 new cases of<br />

HIV were identified. In 2015, there were<br />

61 new cases, and in 2016 till the end<br />

of October there were 58 new patients;<br />

these include 56 cases of HIV and 2<br />

cases of AIDS. Prevention efforts focus<br />

on the promotion of safer sexual health<br />

practices and training of professionals to<br />

support people in prevention, including<br />

encouraging youths to act as peer leaders.<br />

Testing is encouraged, including at<br />

community and GU clinics. People affected<br />

with HIV are offered free treatment by<br />

specialists at the HIV clinic. <strong>MBR</strong><br />

Creditline: Ministry for Health/DOI<br />

52


ict: software<br />

Malta Business Review<br />

Parallels became a key Partner of The Faculty<br />

of ICT at the University of Malta By Dmitry Smirkin<br />

Parallels, an international IT-Company,<br />

became a Gold Partner of the Faculty of<br />

Information & Communication Technology<br />

(FICT) of the University of Malta (UM). The<br />

Company would like to help the academic<br />

development of students within FICT<br />

through the provision of the best tools to<br />

software developers.<br />

Co-founder and Vice president of Parallels<br />

Mr. Nick Dobrovolskiy met with Professor<br />

Ernest Cachia, Dean of the Faculty of ICT,<br />

and Head of the Department of Computer<br />

Information Systems.<br />

development like Parallels Desktop for Mac<br />

that they can improve their potential and<br />

join our global Team. Our developers in<br />

different locations create the state-of-theart<br />

modern and functional software for<br />

personal and business use. We currently<br />

collaborate with leading Universities in<br />

Estonia and Russia and are very pleased<br />

to have UM as our new partner.» - Nick<br />

Dobrovolskiy, Vice President of Parallels.<br />

«The Faculty of ICT gladly welcomes<br />

investment in its students’ potential and<br />

thanks its partners for their interest, trust<br />

and support. This sort of positive initiative<br />

can only help strengthen the ties between<br />

the Faculty and industry as well as serve<br />

as a motivator for the nation’s future ICT<br />

professionals. In this respect, on behalf<br />

of the Faculty of ICT of the University of<br />

Malta, I thank our partner Parallels for<br />

their valid contribution. » – Ernest Cachia,<br />

Dean, Faculty of ICT. <strong>MBR</strong><br />

Parallels Company donated 60 Licenses<br />

of Parallels Desktop for Mac Professional<br />

Edition to the UM for everyday use by<br />

staff and students. The UM and Parallels<br />

also discussed long term partnership and<br />

mutual cooperation potential.<br />

«We are an innovative and ambitious<br />

Company with a Development Center<br />

in Malta and a technically strong local<br />

team. Our aim is to provide Maltese<br />

students with the best tools for software<br />

About Parallels<br />

Parallels* is the global leader in cross-platform solutions which make it possible and simple for customers<br />

to use and access the applications and files they need on any device or operating system. We help<br />

customers take advantage of the best technology out there, whether it’s Windows, Mac, iOS, Android or<br />

the cloud. Parallels solves complex engineering and user experience problems by making it simple and<br />

cost-effective for businesses and individual customers to use applications wherever they may be—local,<br />

remote, in the private datacenter or in the cloud. Visit www.parallels.com/about for more information.<br />

www.maltabusinessreview.net<br />

53


Malta Business Review<br />

GENDER PAY GAP<br />

Best clauses from Collective Agreements to help<br />

vulnerable workers throughout the EU<br />

In volatile European labour markets<br />

where flexibility is in high demand, special<br />

attention must be given to the most<br />

vulnerable workers in precarious jobs.<br />

This is the major recommendation from<br />

an expert meeting at the University of<br />

Amsterdam, which concluded a two-year<br />

project focusing on gender pay gaps in the<br />

EU and innovative means to reduce those<br />

gaps.<br />

Vulnerable workers are more than average<br />

female, and/or belong to ethnic minorities<br />

and migrant groups, the experts concluded.<br />

These groups lack career perspectives,<br />

job security and affordable child care<br />

arrangements. Many find temporary work<br />

only through employment agencies and<br />

are confined to low skilled menial jobs in<br />

retail, cleaning and care in particular. Their<br />

wages are lower end. Exhausting working<br />

hours leave them little time to recover, let<br />

alone to study after work. Moreover they<br />

are confronted with structural pay gaps<br />

that contribute to the perpetuation of<br />

their plight. The pay gap does not stop at<br />

the male/female divide, the experts found,<br />

but confronts all those disenfranchised in<br />

their working lives.<br />

Secondary working conditions<br />

reveal gender gaps too<br />

Part of the research carried out by<br />

the project-team was to conduct an<br />

unprecedented analysis from surveydata<br />

on secondary working conditions.<br />

The data was collected by means of the<br />

permanent online survey fielded by the<br />

WageIndicator Foundation through its<br />

national websites in all participating<br />

EU-member states. The data collection<br />

allowed for an in depth analysis of topics<br />

such as company benefits, allowances,<br />

emoluments, compensation, facilitated<br />

participation in child care and pension<br />

schemes and the like. The focus of this<br />

analysis was on gender, i.e. are the national<br />

gender pay gaps found reflected in the<br />

secondary working conditions prevailing<br />

in the country? The overall outcome<br />

was that the secondary conditions to a<br />

large extent mirror the gender pay gaps<br />

found in each labour market. There are a<br />

few exceptions to this rule however, i.e.<br />

Slovenia and Poland in particular, where<br />

women have seen fit over last decades<br />

to come alongside their male colleagues<br />

in terms of these additional sources of<br />

income, both moneywise and otherwise.<br />

Best practices from companies<br />

across borders<br />

One of the remedies found by the<br />

experts was that trade union negotiators<br />

throughout Europe could exchange clauses<br />

from the Collective Agreements which<br />

they conclude with employers. Such cross<br />

breeding of best practices might improve<br />

the efficacy of their work in defence of<br />

those most vulnerable groups in particular.<br />

One such outstanding best practice would<br />

be to include in each Collective Agreement<br />

a monitoring clause on the implementation<br />

of specific measures on contracts, pay,<br />

promotion, information, job certification<br />

and co-responsibility for child care. A<br />

monitoring plan for the implementation<br />

of such clauses, jointly supervised by trade<br />

union and the company human resources<br />

department, is a proven 'best practice' in<br />

some sectors already. The final report of<br />

the Gender Pay Gap-project includes a list<br />

of more 'best practice'-clauses from across<br />

EU-member states.<br />

Database to facilitate borrowing<br />

of best clauses<br />

WageIndicator, participant in the Gender<br />

Pay Gap-project of which the main results<br />

are presented here, over the last few years<br />

initiated and elaborated a database of<br />

Collective Agreements. Currently it contains<br />

annotated, i.e. easily retrievable clauses<br />

from some 700 Collective Agreements and<br />

a wide variety of sectors and countries.<br />

The database is freely accessible through<br />

its national websites and therefore easy<br />

to consult by negotiators from both<br />

employers and employees organisations.<br />

In it the clauses and best practices may be<br />

found referred to above. It is WageIndicator<br />

policy to continue broadening, enriching<br />

and detailing this Collective Agreement<br />

database for the free use of all to whom it<br />

may be of concern. WageIndicator invites<br />

all parties concerned to contribute the<br />

agreements they conclude to its database.<br />

The expert group consisted of University<br />

of Amsterdam, Wageindicator, Dutch<br />

Confederation of Trade Unions (FNV), CCOO<br />

Servicos Spain, MSZOZ Hungary. <strong>MBR</strong><br />

More information about Gender Pay Gap in Malta<br />

http://www.mywage.org/malta/home/salary/<br />

genderpay-gap-in-malta<br />

Creditline: WageIndicator.org or<br />

WageIndicator.org/genderpaygap<br />

54


corporate business<br />

Malta Business Review<br />

Sheila Dean named in eprivateclient’s<br />

‘50 Most Influential 2017’<br />

By Laura Daly<br />

Sheila Dean, Equiom’s Global Chief<br />

Executive Officer has been named in<br />

eprivateclient’s ‘50 Most Influential 2017’<br />

list, which recognises the private client<br />

industry’s top practitioners.<br />

Released by eprivateclient, a wellrespected<br />

news service, the annual listing<br />

highlights people who are leading from<br />

the front within the private client industry,<br />

delivering innovative services in order<br />

to meet the varied and ever-changing<br />

demands of high net worth individuals.<br />

This is the third time Sheila has featured<br />

in eprivateclient’s 50 Most Influential list,<br />

having previously appeared in 2013 and<br />

2016.<br />

Sheila said of the news: ‘To be recognised<br />

for the third time is fantastic and I accept<br />

this honour on behalf of the entire<br />

Equiom family. We’ve been on an amazing<br />

journey so far and as we approach our ten<br />

year anniversary, I couldn’t be prouder<br />

of everything we’ve achieved. My whole<br />

career has been within the private client<br />

industry so I fully understand just how<br />

competitive and fast paced it is.<br />

‘The business has grown a lot recently,<br />

having completed four acquisitions this<br />

year alone so I appreciate this accolade<br />

more than ever because of how hard<br />

we’ve worked to expand our services<br />

without losing focus of our core offering<br />

in our existing jurisdictions. As always, it’s<br />

a pleasure to be in such great company<br />

alongside some of the industry’s key<br />

personalities.’<br />

Individual nominations were submitted to<br />

eprivateclient before 20 October and the<br />

list of finalists was agreed by a panel of<br />

judges. Sheila is also currently shortlisted<br />

in two categories for the Citywealth<br />

Powerwomen Awards 2017.<br />

<strong>MBR</strong><br />

Sheila Dean, Global CEO of Equiom<br />

Sanya Health & Wellness EcoSpa<br />

Official Launch<br />

Sanya to open and change the<br />

landscape of holistic health services<br />

in Malta.<br />

At Hilltop Gardens in Naxxar, Sanya, will<br />

be officially opening and changing the<br />

landscape of the holistic health and<br />

wellness scene in Malta. Sanya offers<br />

a variety of services that support and<br />

encourage a healthy and nourishing<br />

lifestyle. Sanya focuses on the benefits<br />

of eating clean organic food, practising<br />

yoga, pilates & meditation, using natural<br />

medicine for ailments and health related<br />

problems, and taking the time to stop the<br />

flow of stress, unwind and relax in-order to<br />

improve your quality of life.<br />

At the launch the public are invited to view<br />

the Sanya facilities and learn more about<br />

their philosophies and offerings. It will<br />

be the last chance to take advantage of<br />

their introductory offer of 20% off all spa<br />

memberships and massage treatments.<br />

Many of the practitioners and instructors<br />

will be there to answer questions and<br />

explain more about their work. The<br />

Sanya Organic Juice Bar will be serving a<br />

selection of healthy organic refreshments.<br />

Free and abundant parking is available<br />

at the facility’s car park at all times when<br />

visiting Sanya.<br />

Sanya's ecoSpa includes a beautiful indoor<br />

heated pool, jacuzzis, saunas, eucalyptus<br />

steam rooms & thermal showers. Focusing<br />

on 100% natural local products made<br />

by Soap Cafe, Sanya's beauty therapists<br />

offer massages and treatments that<br />

are designed to relax you and nourish<br />

your body and skin. Malta's first 100%<br />

organic juice bar serves a variety of juices,<br />

smoothies & snacks, including a delicious<br />

specialty organic coffee.<br />

The clinic's holistic practitioners use<br />

natural functional techniques and<br />

medicine to treat and support a variety<br />

of health issues. You can practice yoga,<br />

meditation & pilates at Sanya's Yoga hub,<br />

where many different styles of classes are<br />

held in one of the biggest yoga studios<br />

in Malta. As well as the Spa, Clinic, Juice<br />

bar and Hub, the space contains many<br />

peaceful relaxation areas including a cosy<br />

lounge with a library full of inspirational<br />

books on health and wellness. <strong>MBR</strong><br />

Sanya ecoSpa can be found at the Hilltop<br />

Gardens, Triq L-Inkwina, Naxxar, NXR<strong>26</strong>41.<br />

Website: www.sanyamalta.com<br />

Facebook: www.facebook.com/sanyamalta<br />

Phone: +356 21436936<br />

Email: hello@sanyamalta.com<br />

www.maltabusinessreview.net<br />

55


Malta Business Review<br />

AVIATION<br />

Air Malta to Appoint New<br />

Chief Commercial Officer<br />

Air Malta is seeking to appoint a<br />

new Chief Commercial Officer<br />

to continue on the path of<br />

innovative commercial developments<br />

launched by Ursula Silling, Air Malta’s<br />

Chief Commercial Officer. She was<br />

engaged by the airline specifically to<br />

lead this transformation and through<br />

her direction, in the last 18 months, Air<br />

Malta has become a more dynamic,<br />

commercially driven and customerfocused<br />

airline.<br />

Ms Silling will be leaving her post at<br />

the end of the month but will however<br />

continue supporting the airline in the<br />

interim period and with future projects.<br />

She joined Air Malta in February 2015 for<br />

a definite period until March 2016 but<br />

her contract was extended to ensure the<br />

realisation of a number of key projects.<br />

“Ursula has brought radical change in<br />

the thinking and the running of the<br />

Commercial Division. Through her<br />

resourcefulness she has spearheaded the<br />

digital transformation of the airline with<br />

projects like the re-design of the website<br />

with its mobile friendly features, fronted<br />

the airline’s digital communication and<br />

promotional initiatives, and directed<br />

customer-focused investments in new<br />

technology within commercial. She has<br />

also been instrumental in reducing costs<br />

by finetuning Air Malta’s route network in<br />

conjunction with the airline’s fleet plan<br />

initiative,” said Joseph Galea, Air Malta’s<br />

Acting CEO.<br />

“Last year she has also driven a radical<br />

transformation of Air Malta’s product<br />

offering with the launch of the new<br />

product range that gives customers a<br />

choice of three tiers in Economy and three<br />

tiers in Business class. This was a very<br />

important development and a significant<br />

milestone for Air Malta,” added Mr Galea.<br />

Before joining Air Malta Ms Silling has<br />

worked with both low cost and network<br />

airlines, IT systems providers and tour<br />

operators in different countries and held<br />

senior executive management positions<br />

with Lufthansa, British Airways, Virgin<br />

Express, Brussels Airlines, the TUI group<br />

and Aerosvit Ukrainian Airlines.<br />

“I feel privileged to have worked and<br />

assisted the airline as Chief Commercial<br />

Officer in these challenging times and ever<br />

changing aviation environment. In these<br />

last few years we have accomplished so<br />

much by being innovative, resourceful<br />

and flexible whilst reducing our costs.<br />

With the launch of our “We Care More”<br />

campaign we have actively demonstrated<br />

our commitment to put the customer<br />

at the heart of everything we do. I am<br />

proud of the accomplishments of the<br />

whole team and look forward to continue<br />

working with them to achieve further<br />

milestones,” commented Ms Silling.<br />

The process to recruit a new Chief<br />

Commercial Officer has started and Ms<br />

Silling is supporting the airline in the<br />

process. In the interim period acting<br />

Chief Executive Officer Joseph Galea,<br />

who was the Deputy Chief Commercial<br />

Officer until his recent appointment,<br />

will be overseeing the running of the<br />

Commercial Division.<br />

Creditline: AirMalta<br />

<strong>MBR</strong><br />

Ursula Silling, Air Malta’s Chief Commercial Officer<br />

56


DIGITAL CLUSTERS<br />

Malta Business Review<br />

Malta Digital Cluster Launched at Malta<br />

Life Sciences Park<br />

By James Vella Clark<br />

The Malta Digital Cluster was launched<br />

at the Malta Life Sciences Park by Life<br />

Sciences CEO Ing. Joseph Sammut and<br />

Edwin Ward, Chairman of Paragon<br />

Europe. The role of the cluster is to<br />

create collaboration between academia,<br />

researchers, private sector entities and the<br />

public sector to take advantage of growth<br />

and new opportunities in digital.<br />

The Malta Digital Cluster is being housed<br />

at the Malta Life Sciences Park and will<br />

become a member of the European<br />

Cluster Collaboration Platform. Members<br />

of the Malta Digital Cluster will gain the<br />

opportunity to join the EU ecosystem of<br />

digital clusters to network, share best<br />

practice in a European and global context,<br />

find partners and financing, as well as to<br />

identify funding programmes, research<br />

funding opportunities and EU-funded<br />

projects in which the cluster members can<br />

participate.<br />

The Malta Digital Cluster was introduced<br />

by Malta Life Sciences Park CEO Ing. Joseph<br />

Sammut. Ing Sammut explained how the<br />

Digital Hub is contributing to attracting<br />

foreign direct investment and bringing<br />

new kinds of digital businesses to Malta.<br />

Mr Edwin Ward added that this is an<br />

opportunity to make Malta’s digital<br />

business more competitive for cluster<br />

members to collaborate and to grow the<br />

digital industry further.<br />

Mr. Ward outlined some of the larger EUfunding<br />

programmes such as Horizon2020<br />

(H2020) which have a wide variety of<br />

funds available for digital projects such as<br />

ICT, IoT, cybersecurity, big-data, cloud and<br />

storage . Significant funds are also available<br />

for applications development and ICT<br />

projects. Within Big-Data alone more than<br />

€2.5BN has just been released via H2020<br />

to cover data visualisation software and<br />

devices, data analysis infrastructure, data<br />

processing infrastructure, data storage<br />

infrastructure as well as transport and<br />

network infrastructure. A further €2.5BN<br />

has just been made available for Research<br />

Infrastructures under the Excellent Science<br />

programme.<br />

The Malta Digital Cluster will be networked<br />

with international partners from blue-chip<br />

digital companies, leading universities and<br />

digital clusters elsewhere in the EU and<br />

beyond. There are many international<br />

donors, the EU, NATO, the World Bank, for<br />

example, who require service provision.<br />

The Malta Digital Cluster will represent<br />

and introduce Malta’s platform to these<br />

donors on service provision in tenders and<br />

contracts.<br />

<strong>MBR</strong><br />

For further information visit http://projects.<br />

paragoneurope.eu/digitalcluster.php or call<br />

+356 9920 7677<br />

Creditline: Corporate Identities<br />

FIMBank welcomes Fitch<br />

Ratings upgrade<br />

Fitch Ratings has upgraded Malta-based<br />

FIMBank's Long-Term <strong>Issue</strong>r Default Rating<br />

(IDR) to 'BB', from 'BB-', and its Support<br />

Rating to '3' from '5'. In its report, the<br />

rating agency also confirms the outlook<br />

for the Bank as being ‘Stable’. The agency’s<br />

report highlights the fact that the upgrade<br />

takes into account the demonstrated<br />

record of capital and funding support<br />

provided to FIMBank by Kuwaiti-based<br />

Burgan Bank, and its sister bank, Bahrainbased<br />

United Gulf Bank, as well as the<br />

increased management and operational<br />

integration of FIMBank with Burgan Bank.<br />

Commenting on the news of FIMBank’s<br />

upgrade by Fitch Ratings, Group CEO<br />

Murali Subramanian explained that<br />

“Strong and demonstrated parental<br />

support as required, for the funding and<br />

capitalisation of FIMBank, is the main<br />

reason Fitch have cited for this ratings<br />

upgrade. While we welcome this decision,<br />

we believe the best is yet to come. We<br />

have unrelenting focus on delivering the<br />

kind of performance which is expected to<br />

progressively render ever stronger returns<br />

to our shareholders. It vindicates our<br />

strategy based on a series of organisational<br />

restructuring, operational review, and cost<br />

controlmeasures,whichwe have been<br />

implementing over the past 18months”.<br />

He added that “As a result of this strategy,<br />

2016 has been a turnaround year for the<br />

Group, and this is also reflected in the<br />

improved profitability of our operations.<br />

Moreover, legacy misadventures of prior<br />

years are being dealt with firmly, and will<br />

be fully behind us in 2017”.<br />

Noting the dynamic process of<br />

transformation being undertaken at<br />

FIMBank, and its anticipated positive<br />

effect on the Bank’s profitability, the Fitch<br />

Ratings report concludes by stating that<br />

“a successful restructuring of FIMBank<br />

and a strong recovery in its financial<br />

metrics could result in FIMBank's VR being<br />

upgraded”. <strong>MBR</strong><br />

For more information about FIMBank plc, visit<br />

www.fimbank.com.<br />

www.maltabusinessreview.net<br />

57


Malta Business Review<br />

newsmakers<br />

People in Malta and Australia benefit from the warm relations between<br />

the two countries<br />

Commissioner to Malta, Jane Lambert, at the<br />

Party Headquarters.<br />

Australia is, for many in Malta, a second home,<br />

and it feels like a natural extension of our<br />

family. Nationalist Party Leader Simon Busuttil<br />

said so as he welcomed the Australian High<br />

Simon Busuttil said that the warm relations<br />

between Malta and Australia need to translate<br />

into concrete benefits for the people of both<br />

nations. These relations have also to be<br />

considered in the context of the European<br />

Union. Simon Busuttil said that a Free Trade<br />

Agreement between the EU and Australia would<br />

open new opportunities across all levels of<br />

society not just the wealthy.<br />

The Leader of the Nationalist Party said that<br />

it was a great pleasure to meet Jane Lambert<br />

who, in the past four years has witnessed a<br />

change in government as well as the first results<br />

of the current administration. Simon Busuttil<br />

congratulated the High Commissioner on her<br />

fruitful work and her commitment to strengthen<br />

the relations between the two countries.<br />

Jane Lambert, on her part, expressed her<br />

pleasure in meeting Simon Busuttil again<br />

and agreed with him that the Malta and<br />

Australia enjoy a special relationship. The High<br />

Commissioner said that she is particularly<br />

encouraged to see linkages develop among<br />

young generations of both countries especially<br />

in the areas of sport, science, and human rights.<br />

Jane Lambert ended by thanking Simon Busuttil<br />

for his support to an EU-Australia Free Trade<br />

Agreement and for his positive work since<br />

becoming leader of the Nationalist Party. <strong>MBR</strong><br />

Maltese and German Finance<br />

Ministers meet in Berlin<br />

Yesterday, Minister for Finance Edward<br />

Scicluna held bilateral talks with German<br />

Federal Minister of Finance Wolfgang<br />

Schäuble in Berlin as part of the preparations<br />

for the 2017 Maltese Presidency of the<br />

Council of the European Union.<br />

Minister Scicluna and Minister Schäuble<br />

discussed areas of common interest including<br />

the Capital Markets Union, taxation,<br />

budgetary issues, and the future of the<br />

Monetary Union in the context of improving<br />

fiscal and economic performance by the<br />

eurozone within the current international<br />

context.<br />

Earlier, Minister Scicluna delivered a lecture<br />

Minister Helena Dalli wins the Hero<br />

of the Year at this year’s European<br />

Diversity Award<br />

Dr Helena Dalli, Minister for Social Dialogue,<br />

Consumer Affairs and Civil Liberties won the<br />

prestigious Hero of the Year Award during the<br />

6th edition of the European Diversity Award<br />

that was held in London last night. Among<br />

those nominated in the various categories were<br />

Luxembourg Prime Minister Xavier Bettel, and<br />

Italian Undersecretary of State Ivan Scalfarotto.<br />

The ceremony which took place in the London<br />

Museum of Natural History, was attended by over<br />

500 participants working in the field of equality<br />

and diversity across Europe, and amongst<br />

others Minister Dalli received congratulations<br />

from officials from the Office of the UN High<br />

Commissioner on Human Rights and the Council<br />

of Europe.<br />

The award is given to politicians, journalists,<br />

athletes, companies and publishing houses that<br />

act as trailblazers in the enhancement of equality<br />

in European society.<br />

In her acceptance speech Minister Dalli said that<br />

we must work hard so that the advancements<br />

made will not get undone, referring to the<br />

particular point in time we are living in where<br />

threats to equality are increasing. She also<br />

pointed out that democracy must never become<br />

a tyranny of the majority and attention to<br />

entitled ‘Malta: A Mediterranean Success<br />

Model in the Euro-Zone’ at the Europäische<br />

Bewegung Deutschland, in Berlin. The<br />

audience included members of the<br />

diplomatic corps, officials from the Bundestag<br />

(the German Parliament), officials from the<br />

German Foreign Office (including Malta Desk<br />

officer and Head of Unit on Finance policy),<br />

as well as representatives of the German<br />

Chamber of Industry of Commerce and the<br />

Association and the Association of German<br />

Banks (BdB).<br />

The Minister also met with a number of<br />

political and financial correspondents of<br />

well-known publications such as Politico, Die<br />

Welt, Bild, and Bild am Sonntag at the Berlin<br />

headquarters of Axel Springer SE, which is<br />

the largest publishing house in Europe.<br />

Minister Scicluna was accompanied by the<br />

The Nationalist Party’s proposals<br />

are designed to help start-ups<br />

The Nationalist Party is set to support business<br />

start-ups with innovative policies. Party<br />

Leader Simon Busuttil said so during a visit to<br />

Creolabs, a start-up in Microsoft Innovation<br />

Centre at Skyparks Business Centre.<br />

Simon Busuttil said the Party wants to<br />

encourage start-ups with financial guarantees<br />

and low-interest rates on loans in order to<br />

help entrepreneurs develop their business<br />

ventures.<br />

The Nationalist Party Leader presented the<br />

recently-launched Policy for Retailers to<br />

Panayiotis Ioannou, Country Manager for<br />

Microsoft Malta, and Joseph Woods, Director<br />

of Creolabs. He said that the proposal to offer<br />

a reduced income tax rate of just 10% for<br />

small businesses is aimed also for start-ups.<br />

minorities should be high on the agenda of every<br />

government.<br />

On the national level, finishing touches on the<br />

Equality Bill and a Human Rights and Equality<br />

Commission Bill aimed at mainstreaming<br />

equality for all persons in all spheres of life are<br />

now underway – after a wide consultation<br />

process - with the intent of presenting the Bills to<br />

Parliament shortly. <strong>MBR</strong><br />

Photos Credit: MSDC<br />

THE MINISTRY FOR SOCIAL DIALOGUE,<br />

CONSUMER AFFAIRS AND CIVIL LIBERTIES<br />

Maltese Ambassador to the Federal Republic<br />

of Germany Albert Friggieri, Permanent<br />

Secretary Alfred Camilleri, and Chief of Staff<br />

Tania Brown. <strong>MBR</strong><br />

Credit/Photos: MFIN/DOI<br />

Simon Busuttil was accompanied by<br />

Spokesperson for Small Businesses, Retail and<br />

Self-Employed Robert Arrigo, Spokesperson<br />

for Financial Services, IT and Gaming Kristy<br />

Debono, and new candidates Alex Mangion<br />

and Amanda Abela. <strong>MBR</strong><br />

58


Malta Business Review<br />

EXCEPTIONAL PROPERTIES. EXCEPTIONAL CLIENTS. EXCEPTIONAL SERVICE.<br />

159, Il-Gebla, Labour Avenue, Naxxar. Malta<br />

223, Republic Street, Valletta. Malta<br />

Tel: 00356 23 88 00 <strong>26</strong><br />

Mob: 00356 79 00 82 87 | 00356 79 44 60 72<br />

6, Chemin du Repos, 1213 Petit-Lancy, Geneva, Switzerland<br />

Tel: +44 796 15 50 68<br />

www.maltabusinessreview.net<br />

www.simonestates.com | info@simonestates.com | Facebook: SIMON Estates | Skype: simon.estates<br />

59


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