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O'D News Winter 2016

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WINTER <strong>2016</strong><br />

O’D <strong>News</strong><br />

Driving sustainability - Delivering excellence<br />

Merry Christmas<br />

and a<br />

Happy New Year<br />

to all our customers and staff<br />

from the O’Donovan family<br />

Vitalise Woman of<br />

the Year<br />

Jacqueline wins Business<br />

Woman of the Year<br />

Read more on page 3<br />

Inside Out<br />

Cynthia Barlow OBE shares<br />

her thoughts<br />

Read more on page 7<br />

Will we see a change in 2017?<br />

With our decision to exit from the EU in <strong>2016</strong>, O’Donovan<br />

will be asking asking Government to consider amending the<br />

1968 Transport Act in 2017.<br />

Drivers’ Hours<br />

Should the law be changed for<br />

short haul drivers?<br />

Read more on page 5<br />

As an operator whose journeys cover relatively short distances, we<br />

believe that giving drivers the option to work more flexibly would<br />

enable us to be more environmentally friendly and help cut congestion.<br />

Inevitably there will be many other businesses whose drivers are in a<br />

very similar situation. If EU rules were now reviewed, this could have<br />

an enormous impact on our busy roads, air quality, fuel efficiency and<br />

more...<br />

Our TV moment<br />

Did you catch us on Channel 4’s<br />

The Job Interview?<br />

Read more on page 8<br />

0800 731 3332 sales@odonovan.co.uk odonovan.co.uk /OdonovanWasteDisposal @O’DonovanWaste


OdonovanWasteDisposal<br />

@ODonovanWaste WINTER <strong>2016</strong><br />

Welcome from<br />

Jacqueline O’Donovan<br />

Needless to say at O’Donovan we’ve already made<br />

significant safety and environmental improvements, but<br />

this doesn’t happen overnight and the wider industry will<br />

need time to make the necessary changes.<br />

Britain’s decision to exit from the EU was the next<br />

significant change in the summer. Of course the process is<br />

yet to reveal its true impact on the country. As an employer<br />

of Europeans I am concerned how this may impact on<br />

Britain’s driver shortage crisis and access to labour in<br />

general in the construction industry; which relies heavily<br />

on foreign workers. The principle of free movement across<br />

member states made this process simple and stress-free…<br />

As a contrast, we also instigated a survey to provide<br />

support to urge Government to relax EU rules in relation<br />

to drivers’ hours. The aim of this is to help deliver business<br />

and economic benefits – we’ve had a great response to the<br />

survey and you can read more on page 5.<br />

Shortly after Brexit we learned of a shift in politics with<br />

Theresa May stepping into the role of Prime Minister and a<br />

cabinet reshuffle which includes 30% females. It’s good to<br />

see Theresa May breaking the mould!<br />

<strong>2016</strong> has been quite an eventful<br />

year with some significant<br />

changes that naturally have had<br />

an impact on all of us and our<br />

industry.<br />

Finally I was overwhelmed to have received the Vitalise<br />

Business Woman of the Year award in October. This is a<br />

fantastic accolade that was made possible by the hard<br />

work, dedication and support of the whole O’Donovan<br />

team. More on this can be found on the opposite page.<br />

So with an eventful <strong>2016</strong> coming to a close, on behalf of<br />

the entire O’Donovan team I’d like to take this opportunity<br />

to wish you all a merry Christmas and all the very best for<br />

2017.<br />

Jacqueline O’Donovan<br />

Managing Director<br />

In May we saw the appointment of Sadiq Khan as London’s<br />

new Mayor and with this came proposals that include<br />

plans for direct vision HGVs and a star rating which will<br />

influence some fundamental changes in the way lorries are<br />

designed.<br />

Also an announcement that the proposed Ultra-Low<br />

Emission Zone (ULEZ) will be brought forward to 2019. The<br />

accelerated ULEZ plans leave very little time for operators<br />

to prepare for the reforms. Khan’s pledge for safer and<br />

cleaner HGVs will mean operators must simultaneously<br />

reduce their diesel emissions across entire fleets, adopt<br />

new technologies and invest in direct vision.<br />

>2<br />

0800 731 3332 sales@odonovan.co.uk odonovan.co.uk /OdonovanWasteDisposal @O’DonovanWaste


WINTER <strong>2016</strong><br />

/OdonovanWasteDisposal<br />

@ODonovanWaste<br />

Jacqueline honoured as Vitalise<br />

Business Woman of the Year<br />

The Vitalise Women of the Year Awards celebrates the outstanding achievements of businesswomen across<br />

the UK. The annual awards, which raise funds for nominated charities Tomorrow’s People and Revitalise,<br />

promote positive female role models in business circles and society, as well as encouraging women to<br />

showcase their talents to a nationwide audience.<br />

Previous winners of this prestigious title have been women of huge talent and skill who are also determined to further raise the<br />

profile of their peers to a wider audience. In fact, two former winners have gone on to be named in the Honours list in recognition<br />

their entrepreneurial successes – Baroness Karren Brady and Hilary Devey CBE!<br />

Jacqueline was presented in October with the prestigious award at this year’s luncheon and award ceremony in Birmingham.<br />

The unanimous judges’ decision recognised not only Jacqueline’s business success, but also her passion and drive to improve the<br />

industry and the inspiration she has provided to others.<br />

The judges were impressed by Jacqueline’s management of O’Donovan since becoming MD at the age of 19, navigating the company<br />

through two recessions whilst growing staff numbers. Her unwavering determination to succeed is evident from her consistent<br />

investment in the health and safety of her staff, the company’s facilities and its fleet. Her influence is felt industry-wide, with her<br />

dedication to developing others through mentoring epitomising the Vitalise spirit of supporting and inspiring other women.<br />

The award marks the fourth time this year that Jacqueline has been recognised for her outstanding achievements, having<br />

taken home the Outstanding Woman in Construction at the Women in Construction Awards in March, Achiever of the Year at the<br />

Constructing Excellence Awards in July and Outstanding Commitment to Innovation Award from the British Irish Trading Alliance in<br />

September.<br />

Jacqueline said: “It is an enormous honour to be awarded the Business Woman of<br />

the Year award and I am humbled by the recognition. The heritage and growth of<br />

the family business is incredibly close to my heart and I am delighted to represent<br />

them in the acceptance of this award.”<br />

Judy Groves, awards chair, said “Jacqueline is an inspiration for women looking<br />

to make their mark in business, and to fulfil their potential. The work Jacqueline<br />

has been involved in to improve safety standards and stimulate innovation in the<br />

waste disposal industry is fantastic – truly inspiring. It was a unanimous decision<br />

among the judges to award Jacqueline as Business Woman of the Year <strong>2016</strong>.”<br />

Award-winning <strong>2016</strong><br />

0800 731 3332 sales@odonovan.co.uk odonovan.co.uk /OdonovanWasteDisposal @O’DonovanWaste<br />

>3


OdonovanWasteDisposal<br />

@ODonovanWaste<br />

WINTER <strong>2016</strong><br />

Teaming up with<br />

LCC to bring<br />

citywide BikeTubes<br />

to London<br />

Supporting Pedal<br />

Power - our local<br />

cycling club<br />

Back in September it was Cycle to Work Day, a national event<br />

which aims to encourage everyone to take to two wheels for at<br />

least one day to get to work. We teamed up with London Cycling<br />

Campaign to bring citywide ‘BikeTubes’ to London to help make<br />

sure more people had the support and encouragement they<br />

needed to cycle to work for the very first time.<br />

London BikeTubes<br />

The London BikeTubes were a series of led rides aimed at<br />

helping people commute by bike for the first time. Guided rides<br />

set off from different corners of London on the morning of 14th<br />

September and accompanied people to central points in the city.<br />

Each ride was co-ordinated by experienced ride leaders, with<br />

mechanics from Halfords on hand to make sure all bikes were fit<br />

for purpose.<br />

We acted as lead sponsors for the BikeTubes to help promote<br />

safety and reiterate that it is at the heart of our day-to-day waste<br />

and construction operations. We appreciate the importance of<br />

developing a collaborative relationship between the logistics<br />

industry and cyclists in London. No one should be afraid to<br />

cycle on London’s roads, and this was a fantastic opportunity to<br />

encourage more people in London to feel safe on a bike and cycle<br />

to work for the first time.<br />

LCC CEO Ashok Sinha said: “Cycle to Work Day is a great way to<br />

help people enjoy the convenience, health benefits and cost<br />

savings of cycling to work. We are delighted that O’Donovan<br />

Waste Disposal is supporting the safety of cyclists. London<br />

streets can be intimidating in rush hour and the first commute<br />

is often the hardest. But with the right support more people<br />

can gain the confidence to commute by cycle – which will also<br />

help London become the healthier, happier, less polluted and<br />

less congested city we all want it to be”.<br />

With cycling being close to O’Donovan’s heart,<br />

we’ve recently bceome involved with our<br />

local cycling club Pedal Power. It’s an inclusive<br />

club for teenagers and adults with learning<br />

and physical disabilities and offers cycling<br />

opportunities for people of all abilities.<br />

As part of our company-wide commitment to promoting<br />

safe cycling for all we’ve teamed up with Pedal Power to<br />

sponsor the club’s Finsbury Park track in time for their 12th<br />

anniversary. We’re delighted to be involved with Pedal Power<br />

and support the amazing work the club’s doing for our local<br />

community. It’s vital that we encourage people of all ages and<br />

backgrounds to get active and cycle, while also educating<br />

them about road safety.<br />

Pedal Power was set up by Jo Roach, after she struggled to find<br />

a suitable club for her daughter Suzie, a young woman with<br />

learning disabilities, who lives independently. Suzie is very<br />

good at riding a bike but was only able to do so when she was<br />

with her mother. So Jo set up Pedal Power in 2004. 12 years<br />

on, the club has registered 1,500 members; is free to join, runs<br />

weekly sessions in Finsbury Park and the Emirates Stadium<br />

and is open to people with learning disabilities.<br />

Co-ordinator and founder of Pedal Power, Jo Roach, said “This<br />

donation from O’Donovan means that Pedal Power can provide<br />

cycling opportunities to people with moderate to profound<br />

and complex needs. Their donation will pay for the hire of the<br />

track and storage for our specialised bikes. Without donations<br />

like these Pedal Power would not be able to run this brilliant<br />

club.”<br />

Find out more about Pedal Power by<br />

visiting: pedalpowercc.org<br />

>4<br />

0800 731 3332 sales@odonovan.co.uk odonovan.co.uk /OdonovanWasteDisposal @O’DonovanWaste


WINTER <strong>2016</strong><br />

/OdonovanWasteDisposal<br />

@ODonovanWaste<br />

Drivers’ hours - does the<br />

law need to change?<br />

Since our exit<br />

from the EU<br />

earlier in the<br />

year it would<br />

appear to be<br />

a good time<br />

to review<br />

certain laws<br />

which were<br />

amended<br />

previously to<br />

incorporate<br />

EU rules. In<br />

particular<br />

we’re keen<br />

to see rules<br />

around drivers’ hours relaxed and are urging Government to<br />

amend the 1968 Transport Act. The Act allows lorry drivers to<br />

drive a maximum of 56 hours per week or 90 hours over a twoweek<br />

period – subject to breaks and rest periods.<br />

We’re suggesting Government now differentiates between the<br />

rules for ‘local’ short distance hauliers and long distance drivers.<br />

From our perspective employees have to take a 45 minute break<br />

after driving for a maximum of four hours 30 minutes, instead<br />

of having multi-rests throughout the day as the work schedule<br />

dictates.<br />

Our drivers average five jobs a day, when 20 years ago they<br />

averaged eight to 10 jobs. The number of jobs has reduced<br />

because of the conditions our drivers are working under; much of<br />

the time they are in the cab they can be in traffic jams, which eats<br />

up driving hours. They do not work arduous shifts covering long<br />

distances. We operate Monday to Saturday and our drivers want<br />

to work every Saturday, but they are limited by the rules even<br />

though the majority of journeys are no more than a few miles.<br />

Taking part in London’s<br />

history<br />

Back in the annals of history the Corporation<br />

of the City of London regulated the trades<br />

and Carmen were responsible for transport<br />

throughout the City.<br />

In keeping with tradition, each year the<br />

Worshipful Company of Carmen bring horsedrawn<br />

waggons and carriages, steamers,<br />

veteran and vintage lorries, buses and<br />

coaches, and modern trucks and tractor units,<br />

to be branded, or marked, with a red-hot iron,<br />

on a wooden plate, with the year letter and<br />

the carr number. This is done as a reminder of<br />

centuries of service to the City and to maintain<br />

their ancient tradition.<br />

We were thrilled to take part in this year’s ceremony, which<br />

sees vehicles brought for the Master’s inspection, then<br />

branded by the Keeper of Guildhall, using a special brazier and<br />

gloves provided by the Glovers’ Company.<br />

We took along our fully restored 1966 Leyland Tipper to have it<br />

branded - it was great to be part of such an historical event!<br />

If the Act were amended workloads could be realigned so HGVs<br />

were working when the roads were less busy. This would deliver<br />

increased operating flexibility and enable the number of jobs<br />

undertaken per day to rise. While a relaxation of the current<br />

rules for short haul trips would be welcome, we would however<br />

not want the door to be opened to opportunistic rogue hauliers<br />

who may seek to abuse drivers. Any initiative would need to<br />

be bulletproof and protect drivers, the wider public and ensure<br />

safety standards were upheld.<br />

We’re certain we’re not the only operators who feel<br />

this way and to this end we’ve been running a survey<br />

to gather opinions. We’ve had a great response and at<br />

the time of print, 88% of respondents agree with our<br />

approach.<br />

If you’d like to add your weight to the argument, you can<br />

submit your response to our survey by visiting: goo.gl/<br />

lnLBk7<br />

0800 731 3332 sales@odonovan.co.uk odonovan.co.uk /OdonovanWasteDisposal @O’DonovanWaste<br />

>5


OdonovanWasteDisposal<br />

@ODonovanWaste<br />

WINTER <strong>2016</strong><br />

European<br />

recognition for our<br />

safety standards<br />

Encouraging safer<br />

operating - supporting<br />

the Brake pledge<br />

The European Transport Safety Council (ETSC)<br />

PRAISE awards recognise organisations that<br />

take outstanding measures to improve vehicle<br />

fleet safety. We were thrilled to be awarded this<br />

year’s PRAISE award in the SME category at the<br />

European Conference on Road Safety at Work in<br />

Brussels.<br />

The PRAISE project addresses the safety of driving for work<br />

and promotes best practice to help employers secure high<br />

standards for road safety. To see our name up with the other<br />

winners: Johnson and Johnson EMEA and the Belgian Military is<br />

a huge honour for our family-run business. As part of our award<br />

submission we highlighted our cross-company standards for road<br />

safety and our shared vision with all staff to help improve the<br />

image of our industry.<br />

The PRAISE judges noted we “…demonstrated strong leadership<br />

from the top down and is acting as a passionate champion for<br />

work-related road risk management. They are aiming not just to<br />

be an example of best practice, but to set the industry standard”.<br />

To have our efforts recognised at a European-level is a great<br />

achievement!<br />

Find out more about the PRAISE Project by visiting:<br />

etsc.eu/projects/praise/<br />

Hopefully you’ve seen some of our flyers this<br />

year - we’ve been running a campaign to help<br />

raise awareness of the issues on driving for work<br />

and road safety.<br />

We’ve shared a range of key messages using themed hashtags<br />

from #notadrop, #slowdown, to #sharetheroad and #dothewalk<br />

throughout the year by sending out flyers and emails. We’ve<br />

also been encouraging our staff and followers on social media to<br />

spread the word on safety.<br />

The pinnacle of the campaign coincided with Brake’s Road Safety<br />

Week which took place toward the end of November. It’s the UK’s<br />

biggest road safety event and involved thousands of schools,<br />

organisations and communities taking action on road safety and<br />

promoting life-saving messages during the week and beyond.<br />

Over the course of Road Safety Week we were involved with a<br />

number of Exchanging Places events in collaboration with the<br />

Metropolitan Police, the City of London and various local schools.<br />

Exchanging Places is an award-winning programme which gives<br />

cyclists the opportunity to sit in the driver’s seat of an HGV to<br />

see how difficult it can be to see a cyclist riding close to the<br />

lorry. Experienced traffic police officers were on hand to explain<br />

how this type of collision often happens, and provided an open<br />

discussion on how to safely share the streets.<br />

Brake has a vision for a world with streets that are pleasant,<br />

unpolluted and safe for everyone to use and have a Pledge, which<br />

calls for people to drive less and do everything they can to protect<br />

themselves and those around them.<br />

Anyone can sign the Brake Pledge by visiting:<br />

roadsafetyweek.org/pledge<br />

>6<br />

0800 731 3332 sales@odonovan.co.uk odonovan.co.uk /OdonovanWasteDisposal @O’DonovanWaste


WINTER <strong>2016</strong><br />

/OdonovanWasteDisposal<br />

@ODonovanWaste<br />

Inside Out:<br />

Cynthia Barlow OBE, RoadPeace<br />

Cynthia became<br />

chair of RoadPeace<br />

in 2006 and has<br />

worked tirelessly<br />

with the freight and<br />

fleet industry and<br />

national government<br />

to ensure contractors<br />

and operators take<br />

responsibility for the<br />

risks to others, posed<br />

by their business<br />

operations; especially cyclists and<br />

pedestrians. Cynthia was awarded an OBE for<br />

services to road safety in 2014.<br />

Q: What do you get the most satisfaction from?<br />

It matters to me to make sure I’m doing something worthwhile<br />

in memory of my daughter who was killed by a lorry in a road<br />

crash. My work with RoadPeace means I’m able to help families<br />

who have been affected in the same way.<br />

Q: What single thing would improve the quality of your<br />

life?<br />

It may sound selfish but it would be not having to worry<br />

about money. But I don’t mean that purely from a personal<br />

perspective, also from the perspective of RoadPeace. We’re a<br />

charity and so rely on funding and donations – if we didn’t need<br />

to worry about money it would mean we could concentrate all<br />

our efforts on the families we are trying to help.<br />

Q:Where would you like to be right now?<br />

It’s not a literal place, I don’t need to travel to a warm and sunny<br />

climate. It would be a place inside my own head where I can find<br />

a calm, quiet time to be able to indulge my love of art. Whether<br />

that be visiting galleries, or doing some painting of my own, I<br />

really connect with art. Much of my own work is botanical – I<br />

have to focus on the fine details of my subject, thus stopping<br />

my mind rushing around and giving me some peace.<br />

Q:What’s the most fun you’ve had at work?<br />

My last job was an administrative role at the University of<br />

London and one of my tasks was to organise Royal events for<br />

Princess Anne who is the Chancellor. Through these events I<br />

was lucky to meet many interesting and important people and I<br />

learned so much through meeting them.<br />

Q:What will industry be talking about in 12 months’<br />

time?<br />

Progress with CLOCS has been huge across the country and<br />

even further afield. There’s been a huge shift in the last few<br />

years and I’m hoping to see yet more.<br />

Q:If you could change one thing about the industry<br />

what would it be?<br />

It’s already changing, but some of the smaller operators and<br />

drivers are still not doing the right thing and it doesn’t need to<br />

be that way.<br />

Q:What’s your biggest vice?<br />

I need to treat myself to something consoling every now and<br />

then and it quite often is a piece of chocolate!<br />

Q:What’s been your greatest challenge?<br />

Certainly my biggest challenge came after the death of my<br />

daughter. I came to the end of the legal process not really<br />

knowing anything anymore. Then a friend came to stay and<br />

reminded me of my love of art and so took me to the Royal<br />

Academy where there was an exhibition of Botticelli’s drawings<br />

for Dante’s Divine Comedy. On the way in was the first line<br />

from the poem: “Midway along the journey of our life woke<br />

to findmyself in a dark wood”. I connected with these words,<br />

feeling clearer than I had. I gradually became more aware of<br />

the problems I had experienced with the legal system as it<br />

then was, and following on from this, I was determined to bring<br />

about changes; that resolve is still with me today.<br />

>7<br />

0800 731 3332 sales@odonovan.co.uk odonovan.co.uk /OdonovanWasteDisposal @O’DonovanWaste


O’Donovan team supports great causes<br />

The team in our Tottenham HQ is always keen to get involved with charitable causes and always go<br />

the extra mile to help raise money, whilst having some fun at work.<br />

Channel 4’s The Job Interview<br />

Earlier in the year we were approached to take part in the Channel<br />

4 documentary: The Job Interview. Needless to say we agreed and<br />

Jacqueline O’Donovan and Richard Clarke appeared on our screens in<br />

the summer.<br />

The fly-on-the-wall series followed real-life interviews in<br />

unprecidented detail, with a diverse range of candidates being<br />

interviewed by different companies over each episode.<br />

We featured in Episode 4 alongside a party planning company. It was<br />

a great experience and proved to be a novel way to recruit staff!<br />

All episodes of The Job Interview are available to watch on Channel 4<br />

On Demand.<br />

>Email<br />

sales@odonovan.co.uk<br />

>Call<br />

0800 731 3332<br />

>Twitter<br />

@ODonovanWaste<br />

> Find us on Facebook<br />

/OdonovanWasteDisposal<br />

>Web<br />

odonovan.co.uk<br />

O’Donovan (Waste Disposal) Ltd, Markfield House, 82 Markfield Road,London, N15 4QF

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