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Bay of Plenty Business News January/February 2017

From mid-2016 Bay of Plenty businesses have a new voice, Bay of Plenty Business News. This new publication reflects the region’s growth and importance as part of the wider central North Island economy.

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JANUARY/FEBRUARY <strong>2017</strong> VOLUME 2: ISSUE 7 WWW.BOPBUSINESSNEWS.CO.NZ FACEBOOK.COM/BOPBUSINESSNEWS<br />

<strong>Bay</strong> <strong>of</strong> plenty<br />

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Tauranga • Rotorua • Taupo


2 BAY OF PLENTY BUSINESS NEWS <strong>January</strong>/<strong>February</strong> <strong>2017</strong><br />

Rotorua likely to embrace Easter trading<br />

After a long campaign Rotorua is on track<br />

to gain parity with other tourist resorts such<br />

as Taupo and Queenstown and introduce<br />

Easter trading this April.<br />

By GEOFF TAYLOR<br />

Previous legislation<br />

has not allowed many<br />

shops to open on Easter<br />

Sunday but a Government<br />

amendment to the Shop<br />

Trading Hours Act passed in<br />

October enables councils to<br />

set their own policies.<br />

Councils across the country<br />

are starting the process<br />

<strong>of</strong> formulating policies but<br />

Rotorua Lakes Council is<br />

one <strong>of</strong> the few planning to<br />

introduce a policy in time for<br />

this Easter.<br />

Tauranga City Council has<br />

decided to put <strong>of</strong>f a decision<br />

until next year.<br />

In order to meet a legislative<br />

requirement giving<br />

businesses sufficient time<br />

to consult with staff ahead<br />

<strong>of</strong> Easter, Rotorua Lakes<br />

Council fast-tracked its processes.<br />

The council went out<br />

for submissions on the plan<br />

on December 19. When submissions<br />

close on <strong>January</strong> 27,<br />

hearings will be held before a<br />

decision is made in <strong>February</strong>.<br />

The timing <strong>of</strong> the<br />

consultation will enable<br />

retailers and employees<br />

sufficient time to prepare<br />

ahead <strong>of</strong> Easter Sunday<br />

which falls on April 16.<br />

Employees would have four<br />

weeks (<strong>February</strong> 19 to March<br />

Rotorua deputy Mayor<br />

Dave Donaldson.<br />

19) to advise employers if<br />

they don’t want to work on<br />

Easter Sunday.<br />

Rotorua has long been<br />

trying to gain parity with<br />

tourist resorts Taupo and<br />

Queenstown which through<br />

a quirk in law have had<br />

exemptions for Easter<br />

trading. Rotorua Mayor<br />

Steve Chadwick and former<br />

Rotorua Chamber <strong>of</strong><br />

Commerce chief executive<br />

Darrin Walsh presented submissions<br />

to a select committee<br />

last year while the mayor<br />

has made two unsuccessful<br />

attempts to change Easter<br />

trading laws when she was<br />

an MP. Current Rotorua MP<br />

Todd McClay’s attempt in<br />

2009 was also unsuccessful.<br />

With my economic growth<br />

hat on I will be very<br />

surprised and disappointed<br />

if it doesn’t proceed.<br />

Deputy Mayor Dave<br />

Donaldson said that wearing<br />

his “economic growth portfolio<br />

hat” he believed that<br />

Easter trading would be <strong>of</strong><br />

great advantage to Rotorua<br />

in levelling the playing field<br />

with the likes <strong>of</strong> Taupo and<br />

Queenstown.<br />

“I’ve lived in Rotorua<br />

since 1969 and the place fills<br />

up at Easter. We have hungry<br />

mountain bikers coming<br />

out from the forest and the<br />

supermarkets are closed and<br />

tourists all around looking<br />

to shop and it just doesn’t<br />

add up. Among other things<br />

we are a tourist resort. In<br />

Rotorua tourism leads the<br />

way as our biggest employer.”<br />

Mr Donaldson said he<br />

expected the submission<br />

process would show widespread<br />

support for Easter<br />

trading among the community<br />

although there would<br />

no doubt be people strongly<br />

against it.<br />

“With my economic<br />

growth hat on I will be very<br />

surprised and disappointed if<br />

it doesn’t proceed.”<br />

Mr Donaldson said he<br />

hadn’t heard “one iota”<br />

<strong>of</strong> criticism <strong>of</strong> council for<br />

bringing its consultation<br />

process forward<br />

and asking for<br />

submissions over<br />

the holiday period.<br />

Because <strong>of</strong> the<br />

timing the council<br />

had tried to be as<br />

transparent as possible<br />

with lots <strong>of</strong><br />

publicity about the<br />

process.<br />

Retail NZ public<br />

affairs general manager<br />

Greg Harford said having 67<br />

councils with different processes<br />

regarding adopting<br />

Easter trading is “a bit <strong>of</strong> a<br />

mess”.<br />

“Our sense is that most<br />

councils are going to be looking<br />

at it but not this Easter<br />

because <strong>of</strong> the tight timeframe.<br />

“Our position is that shops<br />

should be allowed to have<br />

the option to open on Easter<br />

Sunday. We are supportive <strong>of</strong><br />

a permissive approach which<br />

allows the business and the<br />

employee to make the decision.”<br />

Tauranga City Council is<br />

one <strong>of</strong> the majority which has<br />

found the timing too tight to<br />

consider trying to implement<br />

Easter trading this year.<br />

Tracy Plane, manager<br />

strategic and corporate planning<br />

said the council had<br />

originally planned to consider<br />

Easter trading in time<br />

for April.<br />

“However, bearing in<br />

mind the tight timeframe and<br />

with a new council in place<br />

since October, precedence<br />

has been given to reviewing<br />

strategy and policy priorities<br />

for the council and its<br />

new committees. The Easter<br />

trading issue was therefore<br />

placed on hold.”<br />

“A comprehensive community<br />

engagement process<br />

is required on this topic –<br />

pre-engagement to gauge<br />

community views, along with<br />

formal consultation, hearings<br />

and deliberations if a policy<br />

is required to be developed.<br />

We will plan for this to take<br />

place in <strong>2017</strong>/18.”<br />

Focus for <strong>2017</strong> on strengths and<br />

opportunities Rotorua Mayor says<br />

A<br />

focus on Rotorua’s<br />

strengths and maximising<br />

opportunities will be<br />

key to the district’s ongoing<br />

progress in <strong>2017</strong>, Mayor Steve<br />

Chadwick says.<br />

“After a year when we’ve<br />

seen the district continue to<br />

thrive, in <strong>2017</strong> we need to<br />

focus on our strengths and<br />

identify opportunities that will<br />

help us enhance and maximise<br />

those strengths,” she says.<br />

One such opportunity<br />

recently saw the council<br />

decide to continue its financial<br />

support for the Crankworx<br />

mountain bike festival, which<br />

last year boosted the local<br />

economy by at least $8 million,<br />

up from $3.7 million the<br />

previous, inaugural, year.<br />

The decision was made to<br />

support proposals for ongoing<br />

hosting rights and Rotorua<br />

subsequently signed an<br />

unprecedented 10-year deal<br />

with the event’s Canadian<br />

owners to secure hosting rights<br />

until 2027.<br />

Mayor Chadwick says the<br />

council dealt with the matter<br />

confidentially due to commercial<br />

sensitivities involved in<br />

negotiations underway at the<br />

time, but has confirmed a decision<br />

to support Mountain Bike<br />

Events Limited for Crankworx<br />

Rotorua for the next five years<br />

(to 2021). Council will provide<br />

$75,000 per year for the<br />

event and continue to act as<br />

underwriter to a maximum <strong>of</strong><br />

$500,000 over the five years.<br />

These are the same amounts<br />

as agreed to for the three years<br />

Rotorua Mayor<br />

Steve Chadwick.<br />

to <strong>2017</strong>.<br />

“This past year has seen<br />

Rotorua continue to thrive and<br />

it’s important to make the most<br />

<strong>of</strong> opportunities like this,”<br />

Mayor Chadwick says. “The<br />

benefits <strong>of</strong> Crankworx will go<br />

well beyond just the week <strong>of</strong><br />

the festival.”<br />

Council’s underwriting<br />

support for 2015 was $94,000<br />

and for 2016, $39,000 with<br />

repayment to be made through<br />

pr<strong>of</strong>its once the event becomes<br />

self-sustaining.<br />

“I’m confident council’s<br />

continued support will be a<br />

great investment,” the mayor<br />

says.<br />

“Given the economic benefits<br />

more than doubled in the<br />

second year, I’m very confident<br />

about the ongoing success<br />

<strong>of</strong> this event, along with the<br />

benefits it will bring given the<br />

worldwide exposure it gets.”<br />

Last year’s Crankworx mountain bike festival<br />

boosted Rotorua’s economy by at least $8 million.<br />

Photo: Chester Boyes.<br />

The mayor says councils<br />

have an important role to play<br />

in helping to secure events<br />

which bring economic benefit<br />

and ensuring their success.<br />

“It will be up to Rotorua to<br />

make the most <strong>of</strong> the opportunities<br />

this creates to ensure we<br />

maximise our investment.”<br />

Crankworx is an event that<br />

will contribute to Rotorua’s<br />

ongoing progress but other<br />

opportunities also need to be<br />

identified and actioned, Mayor<br />

Chadwick says.<br />

“The local economy is performing<br />

above the national<br />

average, unemployment has<br />

been dropping and sectors like<br />

tourism and retail are doing<br />

extremely well with business<br />

operators feeling very positive.<br />

It’s important we keep<br />

building on that increased<br />

activity.<br />

“Rotorua is a place <strong>of</strong> interest<br />

for businesses and investors<br />

from outside the district<br />

and people looking to move<br />

to the region. Our population<br />

passed 70,000 during 2016<br />

which is a reversal <strong>of</strong> a decade-long<br />

decline pre-2014<br />

so we’re a growing, as well<br />

as thriving, district,” Mayor<br />

Chadwick says.<br />

“However, that’s not to say<br />

there aren’t any challenges<br />

or that there’s not more to<br />

do. With growth and progress<br />

come pressures – on infrastructure<br />

like roads, on housing<br />

stock and accommodation<br />

and on service and hospitality<br />

sectors so we need to front<br />

these.”<br />

Early <strong>2017</strong> will see council<br />

setting a direction aimed at<br />

continuing Rotorua’s progress.<br />

“We need to make sure<br />

we’re focused on maximising<br />

Rotorua’s strengths and identifying<br />

and acting on opportunities<br />

and we’ll ask for the<br />

community’s input in defining<br />

those.<br />

“We’ll also continue with<br />

projects already underway,<br />

such as working with our lakes<br />

communities on wastewater<br />

schemes and ensuring adequate<br />

ongoing central government<br />

investment in roading,”<br />

the mayor says.<br />

Encouraging the development<br />

<strong>of</strong> residential and commercial<br />

zoned land in Rotorua<br />

will also be on the <strong>2017</strong> agenda.<br />

“Council will continue collaborating<br />

with government<br />

agencies, businesses, developers<br />

and the community to<br />

deal with challenges and work<br />

on projects and initiatives and<br />

we’ll use new ways to have<br />

important conversations with<br />

our stakeholders. I’m looking<br />

forward to another year <strong>of</strong> progress<br />

for Rotorua.”


BAY OF PLENTY BUSINESS NEWS <strong>January</strong>/<strong>February</strong> <strong>2017</strong> 3<br />

Papamoa's coastal ambience is a strong<br />

factor behind its popularity as a place to live.<br />

Papamoa’s boom<br />

set to continue<br />

Papamoa’s status as the place to be has<br />

been confirmed with its naming as one <strong>of</strong><br />

the biggest “hot spots” in New Zealand.<br />

By GEOFF TAYLOR<br />

And Infometrics’ latest<br />

regional hotspots report<br />

predicts no let up in the<br />

coastal suburb’s boom in coming<br />

years.<br />

The economic analysis<br />

company has predicted that<br />

Papamoa’s population would<br />

have grown by 74 percent<br />

(5190 people) in the decade<br />

ending 2023, making it one <strong>of</strong><br />

the country’s top future population<br />

growth areas.<br />

Only Hobsonville (254<br />

percent), Central Christchurch<br />

(105 percent) and Southwest<br />

Christchurch (85 percent)<br />

rank higher in the list which<br />

also features Orewa/Albany,<br />

Central Auckland, Beachlands/<br />

Drury, North Hamilton, Central<br />

Otago and Central Wellington.<br />

Infometrics says Papamoa<br />

has undergone a transformation<br />

from a rural and holiday<br />

community to a suburb <strong>of</strong><br />

Tauranga over the last 20 - 30<br />

years as the city has grown<br />

substantially and, particularly<br />

during the 2000s, the popularity<br />

<strong>of</strong> coastal property increased<br />

immensely.<br />

“However, the area’s growth<br />

is far from finished, with development<br />

expected to continue<br />

spreading eastwards over the<br />

next decade and beyond.”<br />

The report describes how<br />

Tauranga has undergone a<br />

transformation from a popular<br />

retirement destination to<br />

a more broadly based growth<br />

city.<br />

The success <strong>of</strong> the Port <strong>of</strong><br />

Tauranga has coincided with<br />

strong business growth in the<br />

city, while Tauranga’s lifestyle<br />

has proved a strong drawcard<br />

for families.<br />

The spread <strong>of</strong> population<br />

growth across all age brackets<br />

has seen major expansion in<br />

Tauranga’s social infrastructure,<br />

businesses, and employment<br />

opportunities – a trend<br />

that has been largely self-reinforcing<br />

in terms <strong>of</strong> attracting<br />

more people to the city.<br />

“Papamoa is one <strong>of</strong> two<br />

main growth hubs in Tauranga,<br />

and we expect it to outperform<br />

the area south <strong>of</strong> Tauranga<br />

around Pyes Pa. Completion<br />

<strong>of</strong> the Tauranga Eastern Link<br />

last year has helped increase<br />

the attractiveness for both businesses<br />

and households to be<br />

sited at Papamoa, providing<br />

more direct access both into the<br />

city and towards eastern <strong>Bay</strong><br />

<strong>of</strong> <strong>Plenty</strong>.<br />

“The more coastal nature<br />

<strong>of</strong> Papamoa also holds strong<br />

appeal from a lifestyle point<br />

<strong>of</strong> view for families as well<br />

as retirees. By June 2016, the<br />

area’s population was only running<br />

slightly ahead <strong>of</strong> Statistics<br />

NZ’s low projections, but with<br />

Tauranga City’s population<br />

recording one <strong>of</strong> the fastest<br />

growth rates in the country,<br />

we expect further acceleration<br />

in Papamoa’s prospects over<br />

coming years.”<br />

Infometrics does see challenges<br />

for Papamoa, principally<br />

because <strong>of</strong> its “long and<br />

thin” geography.<br />

“Currently, retail facilities<br />

are mainly located in the older<br />

Papamoa Beach area, with<br />

fewer services available further<br />

east in more recently developed<br />

areas. The “ribbon-like”<br />

nature <strong>of</strong> growth will make<br />

it more difficult to justify a<br />

single large urban hub within<br />

Papamoa East; instead, retail<br />

and other services are likely to<br />

be based around a number <strong>of</strong><br />

smaller neighbourhood centres<br />

dotted throughout the area.<br />

“Over the longer-term, as<br />

residential construction spreads<br />

further east away from the<br />

older Papamoa Beach area into<br />

the Te Tumu area, there may<br />

be scope for a more significant<br />

retail centre to be developed.”<br />

Papamoa does have industrial<br />

and commercial development<br />

planned but is probably<br />

less well suited to this compared<br />

to an area like Tauriko<br />

which caters well for freight<br />

and logistics-related activities<br />

involving Hamilton and<br />

Auckland, says the report.<br />

“Nevertheless, Tauranga<br />

City Council’s focus on<br />

ensuring that new residential<br />

development is accompanied<br />

by employment opportunities<br />

within Papamoa suggests<br />

that business and job growth<br />

will take place over the medium-term,<br />

particularly in the<br />

areas bordering the Tauranga<br />

Eastern Link.”<br />

New jobs portal<br />

promotes life in the <strong>Bay</strong><br />

A<br />

new<br />

and unique<br />

online portal has been<br />

launched to promote<br />

<strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong> as a thriving<br />

destination, with ample jobs<br />

and lifestyle opportunities.<br />

Better in the <strong>Bay</strong> promotes<br />

job vacancies, lifestyle<br />

opportunities, and business<br />

and community support,<br />

as well as a pr<strong>of</strong>ile section<br />

for prospective job candidates.<br />

Site creator Kellie<br />

Hamlett says the portal is<br />

timely in terms <strong>of</strong> the growth<br />

currently being experienced<br />

in the region.<br />

“The portal is essentially<br />

a job board promoting the<br />

diversity <strong>of</strong> <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong>based<br />

jobs and industries.<br />

But it also provides information<br />

on what else we have to<br />

A visual from the Better in the <strong>Bay</strong> website.<br />

<strong>of</strong>fer – what people look at<br />

when they’re considering the<br />

whole package <strong>of</strong> work-life<br />

balance.<br />

“We have a hugely<br />

diverse range <strong>of</strong> careers in<br />

the region and with economic<br />

growth being so on-point<br />

at the moment, we have lots<br />

<strong>of</strong> opportunities to promote<br />

and get excited about.”<br />

She says the region has<br />

seen steady growth in the<br />

jobs market over the past two<br />

and a half years, particularly<br />

in Rotorua.<br />

“This is not a flash-in-thepan<br />

type <strong>of</strong> growth, but more<br />

permanent and we should see<br />

it continue.”<br />

The portal aims to appeal<br />

to both locals and those<br />

outside the region looking to<br />

move, featuring information<br />

not only on available careers,<br />

but also opportunities such<br />

as lifestyle and adventure,<br />

outdoor activities, affordable<br />

housing and schooling, as<br />

well as community and<br />

business support services.<br />

The portal also features a<br />

section which job candidates<br />

can upload their pr<strong>of</strong>iles for<br />

prospective employers to<br />

peruse.<br />

“One <strong>of</strong> the unique features<br />

<strong>of</strong> the site is that people can<br />

pr<strong>of</strong>ile themselves directly<br />

to employers. Other sites<br />

have similar functionality,<br />

but Better in the <strong>Bay</strong> has a<br />

more direct approach, where<br />

employers don’t pay to view<br />

candidate pr<strong>of</strong>iles and can<br />

contact them directly.”<br />

Employers can pay to<br />

advertise on the site, with<br />

varying packages available,<br />

while candidates can pay<br />

just $30 for a 30-day pr<strong>of</strong>ile<br />

listing. Job listings also<br />

feature on the Better in the<br />

<strong>Bay</strong> Facebook page, while<br />

job seekers can sign up to<br />

receive job updates directly<br />

to their inbox.<br />

“We have a truly unique<br />

<strong>of</strong>fering in the <strong>Bay</strong> and we<br />

need to celebrate and promote<br />

it while the region is in<br />

such a strong growth phase.<br />

Better in the <strong>Bay</strong> is about<br />

connecting all the pieces and<br />

bringing them together in<br />

one place.”<br />

To find out more or check<br />

the site out for yourself, visit<br />

www.betterinthebay.co.nz.


4 BAY OF PLENTY BUSINESS NEWS <strong>January</strong>/<strong>February</strong> <strong>2017</strong><br />

From the editor<br />

Happy New Year<br />

to all readers and<br />

businesses and we<br />

wish you a successful <strong>2017</strong>.<br />

It is no surprise that<br />

Rotorua Lakes Council isn’t<br />

wasting any time in pushing<br />

through processes to allow<br />

businesses to trade on<br />

Easter Sunday this year.<br />

The inability <strong>of</strong> Rotorua<br />

businesses to open at<br />

Easter despite the city<br />

being packed with visitors<br />

has long been a frustration<br />

for this tourist mecca.<br />

Particularly galling has<br />

been the fact that the city’s<br />

competition - Taupo and to<br />

a lesser extent Queenstown<br />

– have for years been<br />

granted an exemption due<br />

to a quirk in the law.<br />

But finally the<br />

Government has acted. An<br />

amendment to the Shop<br />

Trading Hours Act passed<br />

in October enables councils<br />

to set their own policies on<br />

Easter trading.<br />

The Amendment<br />

requires a period <strong>of</strong> public<br />

consultation and then for<br />

employees to be given<br />

a notice period before<br />

deciding if they will work<br />

Easter Sunday. Because <strong>of</strong><br />

this most <strong>of</strong> the 67 territorial<br />

authorities around the<br />

country including Tauranga<br />

City Council have opted not<br />

to try to push the Easter<br />

trading changes through<br />

before April, preferring to<br />

wait till 2018.<br />

Not Rotorua whose<br />

political representatives<br />

have fought for years for<br />

a change. The council<br />

opened the issue up for<br />

public submissions over<br />

the holiday period and<br />

intends making a decision<br />

in <strong>February</strong>.<br />

Deputy mayor Dave<br />

Donaldson is pretty<br />

confident most submissions<br />

will be in favour <strong>of</strong> a change<br />

and it’s almost certain that<br />

come this Easter, visitors<br />

to Rotorua will be able to<br />

shop on Easter Sunday, no<br />

questions asked.<br />

Easter trading has been<br />

a contentious issue and<br />

there are certainly personal<br />

considerations both for<br />

employers and staff about<br />

working through Easter.<br />

But as Rotorua’s tourism<br />

industry thrives, the sight<br />

<strong>of</strong> closed supermarkets on<br />

streets filled with visitors<br />

just doesn’t make sense.<br />

The change had to<br />

come.<br />

Ge<strong>of</strong>f Taylor<br />

Editor<br />

MONTHLY POLL<br />

tell us your opinion<br />

This month’s poll<br />

An amendment passed by the Government in October means<br />

councils around the country can now make their own policy on<br />

whether retailers should be able to trade at Easter.<br />

Tauranga City Council is going to put <strong>of</strong>f any decision until<br />

later this year but Rotorua Lakes Council plans to make a decision<br />

which will take effect in time for this Easter in April.<br />

What do you think? Should retailers have a choice about<br />

whether they want to open on Easter Sunday?<br />

Vote on the BBN website (www.bopbusinessnews.co.nz)<br />

Last month’s results<br />

Should we be tipping in restaurants in New Zealand?<br />

Most <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong> <strong>Business</strong> <strong>News</strong> readers aren’t keen on<br />

tipping in this country. Fifty-five percent <strong>of</strong> readers voted no to<br />

ever tipping in New Zealand while 45 percent said they would tip<br />

only when service was exceptional. No one supported the idea <strong>of</strong><br />

widespread tipping.<br />

0%<br />

55%<br />

45%<br />

0%<br />

Should retailers be allowed to<br />

open at Easter if they want to?<br />

A. Yes<br />

B. No<br />

Cast your vote at:<br />

bopbusinessnews.co.nz<br />

45%<br />

55%<br />

No never<br />

Only if service is exceptional<br />

Yes Always<br />

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BAY OF PLENTY BUSINESS NEWS <strong>January</strong>/<strong>February</strong> <strong>2017</strong> 5<br />

<strong>Business</strong> Hub | Tauranga<br />

GIVING<br />

EMAC ELECTRICAL<br />

A POWERFUL BUSINESS ADVANTAGE<br />

EMAC Electrical‘s Marty Forsman doesn’t lug around a van load <strong>of</strong> manuals when<br />

servicing kiwifruit cool store machinery any more. He gets all the details he<br />

needs straight from his trusty tablet. His local <strong>Business</strong> Hub Manager, Sue Dyke,<br />

also checks in with him regularly to make sure he’s getting the best value and<br />

support, to help him make the most <strong>of</strong> his new tools for the trade.<br />

Read the full story at spark.co.nz/taurangabusinesshub<br />

TALK TO US AT SPARK BUSINESS HUB TAURANGA.<br />

WE’RE LOCAL LIKE YOU.<br />

0800 482 842 info@hubtauranga.co.nz<br />

SPA1951_TAU


6 BAY OF PLENTY BUSINESS NEWS <strong>January</strong>/<strong>February</strong> <strong>2017</strong><br />

Why consider commercial property management?<br />

Having an asset pr<strong>of</strong>essionally managed<br />

means a landlord is using the expertise,<br />

knowledge, resources and networks <strong>of</strong> a<br />

company that specialises in commercial and<br />

industrial leasing, sales and management.<br />

Landlords will have the<br />

benefit <strong>of</strong> innovative<br />

and proactive management<br />

techniques to maximise<br />

returns on their assets and<br />

retain high tenant occupancy.<br />

With more confidence having<br />

returned to the commercial<br />

and industrial property<br />

sector, gone are the days when<br />

the tenants remain in occupation<br />

<strong>of</strong> the premises but have<br />

declined to formally renew<br />

their lease knowing that the<br />

landlord probably has no other<br />

tenant and no leverage to bargain.<br />

This gives no comfort to<br />

landlords who have invested<br />

heavily in their asset. A landlord<br />

can feel pressured to do<br />

what he can to keep his tenant.<br />

Pr<strong>of</strong>essional property management<br />

should have legal<br />

advice built in around it to<br />

provide clarification and the<br />

correct procedures for the<br />

implementation <strong>of</strong> the terms<br />

and conditions <strong>of</strong> the Deed<br />

<strong>of</strong> Lease should any issues or<br />

queries arise. Having access<br />

to legal opinions every time<br />

there is a request from a tenant<br />

can be costly for landlords<br />

who try to manage their own<br />

buildings and tenants.<br />

Too many times, operating<br />

expenditures are not<br />

on-charged to the tenant or are<br />

set incorrectly. An operating<br />

budget should be prepared by<br />

the property manager based<br />

on management’s best estimates.<br />

Outgoings need to<br />

be recovered to maintain the<br />

landlords’ asset and systems<br />

set up correctly for the benefit<br />

<strong>of</strong> both the landlord and the<br />

tenant.<br />

Relationships between<br />

landlords and tenants can get<br />

strained. A third party buffer<br />

which commercial property<br />

management is, keeps all parties<br />

very aware <strong>of</strong> their obligations<br />

under the lease and<br />

helps to prevent any breakdown<br />

in communication and<br />

relationships between the<br />

landlord and the tenant.<br />

Importantly, relationships<br />

need to be formed with contractors<br />

such as a handyman,<br />

Talent ID wins national SEEK award<br />

The recruitment industry’s<br />

highest accolade<br />

was awarded to a <strong>Bay</strong><br />

<strong>of</strong> <strong>Plenty</strong> firm at the SEEK<br />

Annual Recruitment Awards<br />

2016.<br />

Talent ID Recruitment<br />

Ltd, with <strong>of</strong>fices in Rotorua<br />

and Tauranga, won the Small<br />

Recruitment Agency <strong>of</strong> the<br />

Year award ahead <strong>of</strong> two<br />

Auckland firms.<br />

Director Kellie Hamlett<br />

accepted the award together<br />

with her team, acknowledging<br />

the hard work that<br />

had gone in to achieving the<br />

award.<br />

“The commitment to<br />

excellence every day is what<br />

sets my team apart. I am<br />

so proud that we have been<br />

acknowledged for doing<br />

what we love – exceeding<br />

our clients’ and candidates’<br />

expectations in everything<br />

we do.”<br />

Emphasis on the <strong>Bay</strong>,<br />

its people and their unique<br />

requirements has seen the<br />

business achieve a market<br />

leadership position.<br />

Established in 2007, it<br />

provides human resource<br />

consulting together with<br />

temporary and permanent<br />

recruitment services. With a<br />

national database <strong>of</strong> screened<br />

and job-ready candidates, the<br />

HR qualified team uses local<br />

connections to attract new<br />

talent to the region.<br />

The point <strong>of</strong> difference is<br />

the care taken to ensure that<br />

the essential ‘fit ‘is right.<br />

“It’s one thing to place<br />

a candidate into a role. It’s<br />

quite another to understand<br />

a business like it’s your own<br />

and find that perfect person<br />

who fits the team and the culture,”<br />

commented Catherine<br />

Brown, lead consultant in the<br />

Tauranga <strong>of</strong>fice. “We take a<br />

360 degree approach so have<br />

the confidence to <strong>of</strong>fer a 100<br />

percent guarantee with every<br />

placement”.<br />

The SEEK Annual<br />

Recruitment Awards (SARA)<br />

celebrate innovation and<br />

excellence within the recruitment<br />

industry. The awards<br />

recognise the country's finest<br />

recruitment agencies<br />

and individuals with prizes<br />

awarded to small, medium<br />

and large players together<br />

with top performers and<br />

innovative practices.<br />

Talent ID is committed<br />

to seeing the <strong>Bay</strong>’s growth<br />

continue.<br />

Kellie’s heart for the<br />

region shows in her sponsorship<br />

<strong>of</strong> the Rotorua Chamber<br />

<strong>of</strong> Commerce Employee<br />

<strong>of</strong> the Year Award and the<br />

Best Pr<strong>of</strong>essional Services<br />

Team for the 2016 Taupo<br />

REAL ESTATE MATTERS<br />

> BY JAN COONEY<br />

Jan Cooney is commercial property manager at <strong>Bay</strong>leys Tauranga.<br />

Phone: 027 408 9339 | www.bayleys.co.nz<br />

ro<strong>of</strong>er, plumber and electrician.<br />

Property management<br />

will convey their expectations<br />

<strong>of</strong> quality workmanship for a<br />

fair price, for contractors to<br />

take ownership <strong>of</strong> their skills<br />

and understand that the tenant<br />

and the landlord are not<br />

‘cash cows’. It is all about<br />

preventative measures rather<br />

than reactive.<br />

Talent ID director Kellie Hamlett.<br />

Stella Awards for Excellent<br />

Customer Experience.<br />

A member <strong>of</strong> the Tauranga<br />

Chamber <strong>of</strong> Commerce<br />

Often the management fee<br />

is included in the ‘Outgoings’<br />

Schedule <strong>of</strong> the Deed <strong>of</strong> Lease<br />

and therefore a cost to the<br />

tenant.<br />

If you’re not having your<br />

property managed, now may<br />

be just the time to do so. A<br />

sound management contract<br />

will not give you any surprises.<br />

executive board, she was<br />

also a judge at the recent<br />

Westpac Tauranga <strong>Business</strong><br />

Excellence Awards.<br />

Commercial<br />

Property<br />

Management<br />

<strong>Bay</strong>leys Commercial Property Management covers both commercial<br />

and industrial across the <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong> and New Zealand. Situated<br />

in the middle <strong>of</strong> what is considered to be the Golden Triangle <strong>of</strong><br />

investment property is our results driven team.<br />

We understand that to maximise the return on your property<br />

you need:<br />

Pr<strong>of</strong>essional property management<br />

A business partner that understands your investment,<br />

views and goals<br />

At <strong>Bay</strong>leys, we believe<br />

relationships are what<br />

businesses are built<br />

on and how they<br />

succeed.<br />

SPEAK TO BAYLEYS TODAY<br />

Jan Cooney<br />

Commercial Property Manager<br />

B 07 579 0609 M 027 408 9339<br />

jan.cooney@bayleys.co.nz<br />

Brodie Thomas<br />

Commercial Property Management Assistant<br />

B 07 579 0608<br />

brodie.thomas@bayleys.co.nz<br />

247 Cameron Road,<br />

Tauranga<br />

Success Realty Ltd, <strong>Bay</strong>leys,<br />

Licensed Under The REA Act 2008


Company top<br />

dog in pet gear<br />

BAY OF PLENTY BUSINESS NEWS <strong>January</strong>/<strong>February</strong> <strong>2017</strong> 7<br />

When Rio the Schnauzer dog landed with<br />

his owners in New Zealand from London,<br />

he could claim to have the coat he stood<br />

up in as his only possession.<br />

By RICHARD RENNIE<br />

New Zealand immigration<br />

rules are tough on<br />

dogs making this country<br />

home with their owners.<br />

The rules ban the importation<br />

<strong>of</strong> any materials or products<br />

the dog may have used back<br />

home.<br />

But it was these same rules<br />

that prompted Rio’s owner<br />

Lillian Richmond to start the<br />

business she heads up today<br />

with her business partner<br />

Michael Terry.<br />

“When we got to Auckland<br />

and started looking around for<br />

things for Rio, including collars,<br />

dog beds and leads it<br />

struck us how little there was<br />

available, plenty <strong>of</strong> pet shops<br />

were selling pretty much all<br />

the same stuff,” says Lillian.<br />

We have even had interest<br />

from people in remote<br />

parts <strong>of</strong> the country,<br />

and the owner <strong>of</strong> a dog<br />

hydrotherapy facility in<br />

Southland is one <strong>of</strong> our few<br />

stockists <strong>of</strong> the robes.<br />

The ex-marketer and chartered<br />

accountant decided to<br />

seriously put plans together for<br />

getting their own business into<br />

gear.<br />

And so Animal Outfitters<br />

was born, an online store for<br />

pet owners wanting quality<br />

accessories and equipment for<br />

their furry friends.<br />

Meantime Rio the schnauzer<br />

is now well equipped and<br />

has multiple roles as the company’s<br />

mascot, test dog and<br />

photo model for the online web<br />

sales.<br />

Lillian and Michael’s exposure<br />

to an expansive range <strong>of</strong><br />

pet accessories in the United<br />

Kingdom and Europe had<br />

given them an insight to a trend<br />

they believed would reach New<br />

Zealand sooner rather than<br />

later.<br />

Social media, major demographic<br />

shifts and<br />

ever rising immigration<br />

have all<br />

been forces driving<br />

increasing spend<br />

upon pets, particularly<br />

dogs.<br />

“The quality pet<br />

accessories were<br />

out there, but just<br />

not here yet,” says<br />

Lillian.<br />

An astute<br />

marketer, she<br />

has noticed the<br />

increasing “humanisation” <strong>of</strong><br />

pet dogs in households with<br />

couples who may not have<br />

children, or with “empty nesters”<br />

whose children have left<br />

home. Greater immigration<br />

also means more <strong>of</strong> the population<br />

is used to having pets<br />

with quality accessories from<br />

the same sources Lillian and<br />

Michael experienced overseas.<br />

They were not enticed to<br />

push into the excessive “dog<br />

bling” market that includes<br />

such accessories like $400<br />

Don’t be afraid to look for help<br />

Welcome to <strong>2017</strong>!<br />

By now, everyone<br />

is probably settled<br />

back into work and is hopefully,<br />

refreshed and energised<br />

for the year ahead. But, are<br />

you REALLY ready for it?<br />

I cast my mind back to<br />

something that happened<br />

a few years ago over the<br />

Christmas break. I was<br />

watching my daughter’s<br />

swimming lessons and was<br />

struck with the similarities<br />

between being in business<br />

and being a four-year-old<br />

struggling with the concepts<br />

<strong>of</strong> floating and sinking while<br />

trying to make the art <strong>of</strong><br />

swimming look less like the<br />

frenzied attack that was actually<br />

occurring.<br />

How is this similar you<br />

might ask? Well, she was<br />

very enthusiastic and determined<br />

and, over time, she<br />

may have been able to teach<br />

herself to swim – she may<br />

even have become quite good<br />

at it, especially if the level <strong>of</strong><br />

natural ability was as high as<br />

the level <strong>of</strong> enthusiasm.<br />

But surely it made better<br />

sense to get the correct<br />

training and guidance at the<br />

beginning?<br />

Being in business is no<br />

different. The earlier you<br />

seek assistance and guidance<br />

from people who know how<br />

it’s done and know how best<br />

to help you do it, the better<br />

<strong>of</strong>f you will be. Learning the<br />

basics and best practice early<br />

pays huge dividends later on.<br />

Confidence, enthusiasm<br />

and determination are admirable<br />

traits and somewhat<br />

essential to success in business.<br />

But how equipped are you<br />

to respond to external factors<br />

that are likely to impact<br />

on your success? Such as…<br />

the bully who dive bombs<br />

the pool … the employee<br />

who disrupts your team …<br />

the awesome plans that you<br />

Rio the Schnauzer with Animal Outfitters creators Lillian Richmond and Michael Terry.<br />

MONEY MATTERS<br />

> BY STEPHEN GRAHAM<br />

Louis Vuitton dog collars.<br />

Rather they sought to provide<br />

items that hit the right notes on<br />

quality at an affordable price,<br />

while also <strong>of</strong>fering owners a<br />

sense <strong>of</strong> personalised, “specialness”<br />

about them.<br />

“We estimated there are<br />

about 700,000 dogs in New<br />

Zealand, and even if we could<br />

tap into the top five percent <strong>of</strong><br />

that market, it would be a great<br />

start,” says Michael.<br />

The couple opted for an<br />

online sales model, knowing<br />

Stephen Graham is director and managing partner at BDO Rotorua,<br />

Chartered Accountants and Advisers. To find out more visit bdorotorua.co.nz<br />

or email rotorua@bdo.co.nz<br />

have in mind but that circumstances<br />

always seem to prevent<br />

you from getting across<br />

the line … the New Zealand<br />

economy … the world economy?<br />

Not only do we face an<br />

election <strong>of</strong> our own this year,<br />

there have been changes in<br />

the global arena that are,<br />

to say the least, unknown<br />

quantities. The changes in<br />

economic climate that could<br />

result from any <strong>of</strong> these<br />

things could cause havoc<br />

with our carefully laid out<br />

plans for the year.<br />

The fact that these external<br />

factors are just that, external<br />

factors, means that neither<br />

you nor I, or anyone else for<br />

that matter, can change or<br />

dictate any <strong>of</strong> it.<br />

What should you do?<br />

The analogy between my<br />

(then) four-year-old daughter<br />

and the business world is as<br />

pertinent now as it ever was.<br />

Like her, you should<br />

continue to set goals and<br />

milestones. Learn to accept<br />

advice. Learn to read the elements.<br />

Have your life saver (or<br />

jacket) at the ready.<br />

The goal is to reach the<br />

end <strong>of</strong> the pool.<br />

Be aware <strong>of</strong> your surroundings<br />

and know that you<br />

are ultimately in control <strong>of</strong><br />

how to get there.<br />

One stroke at a time.<br />

Handling each obstacle as<br />

it appears.<br />

Oh, and don’t forget to<br />

breathe!<br />

going up against the big retail<br />

operators is too hard. Offering<br />

an enjoyable, warm and interesting<br />

on line experience would<br />

be another point <strong>of</strong> difference,<br />

alongside the quality <strong>of</strong> what<br />

they were selling.<br />

Lillian has some key themes<br />

she sticks to when assessing<br />

products for the company’s<br />

range, seeking items that are<br />

well made, long lasting and<br />

look good.<br />

“As well as looking stylish,<br />

a product must also actually<br />

work for the pet. For example<br />

a dog bed inner should provide<br />

ongoing support for the dog’s<br />

weight (we use high density<br />

foam) and covers need to be<br />

easily machine washable. A<br />

cheaper bed is <strong>of</strong>ten harder to<br />

wash and contains hollow fibre<br />

fill that quickly sags, so the bed<br />

might only last six months.”<br />

They also focus on educating<br />

customers about what<br />

constitutes a good product,<br />

combining thoughtful design<br />

with appealing aesthetics and<br />

colours.<br />

Some <strong>of</strong> their most popular<br />

items are the dog towelling<br />

robes and jackets which they<br />

initially designed for smaller<br />

canines, but have since had<br />

a surge in interest from owners<br />

<strong>of</strong> larger animals seeking<br />

something stylish that keeps<br />

their pet warm.<br />

“We have even had interest<br />

from people in remote parts <strong>of</strong><br />

the country, and the owner <strong>of</strong><br />

a dog hydrotherapy facility in<br />

Southland is one <strong>of</strong> our few<br />

stockists <strong>of</strong> the robes.”<br />

The couple is also proud<br />

to have the jackets and robes<br />

made in New Zealand and<br />

owners appreciate the focus on<br />

quality stitching and use <strong>of</strong><br />

buttons over velcro on fabric<br />

the same as that which human<br />

clothing is made from.<br />

Longer term the couple<br />

have some other developments<br />

under wraps, and prospects for<br />

further sales into Australia,<br />

while cat accessories are also<br />

finding a growing market here.<br />

“But cats will always be<br />

cats, there is only so much you<br />

may do with them or spend<br />

upon them.”<br />

The couple has enjoyed<br />

moving their business to<br />

Tauranga from Auckland, and<br />

welcome the support received<br />

from Small <strong>Business</strong> Tauranga.<br />

“If you are new here SBT<br />

is a good way to quickly find<br />

out about other businesses and<br />

services that can help you get<br />

going quicker,” says Lillian.<br />

To learn more visit www.animaloutfitters.nz<br />

THE AVERAGE<br />

ICT SPEND IS 4%<br />

www.stratusblue.nz<br />

*According to Computer Economics and Gartner SurveysWHAT IS YOURS?<br />

*<br />

TECHNOLOGY SOLUTIONS<br />

FROM GROUND TO CLOUD


8 BAY OF PLENTY BUSINESS NEWS <strong>January</strong>/<strong>February</strong> <strong>2017</strong><br />

Biosecurity becomes<br />

a community effort<br />

Getting the <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong> port community<br />

on board with biosecurity is starting to pay<br />

dividends at the Port <strong>of</strong> Tauranga.<br />

By RICHARD RENNIE<br />

Widening biosecurity<br />

beyond its<br />

usual boundaries <strong>of</strong><br />

customs and Ministry for<br />

Primary Industries biosecurity<br />

<strong>of</strong>ficials is the secret<br />

weapon government and the<br />

region hopes will prevent<br />

future devastating incursions<br />

like the Psa bacteria that<br />

almost wiped out the kiwifruit<br />

industry in 2010.<br />

The wider joint efforts<br />

were highlighted with a joint<br />

Biosecurity Awareness Week<br />

at the port in late November<br />

which attracted locals and<br />

cruise ship visitors alike to<br />

highlight some <strong>of</strong> the imminent<br />

threats to the region<br />

and the country’s primary<br />

sectors.<br />

Kiwifruit Vine Health<br />

(KVH) chief executive Dr<br />

Barry O’Neil said a joint initiative<br />

launched earlier this<br />

year was proving successful<br />

in improving communication<br />

<strong>of</strong> biosecurity risks<br />

and identifying hazard areas.<br />

It included representatives<br />

from the port, forestry, dairy,<br />

kiwifruit, logistics and transport<br />

sectors.<br />

The cruise ship trade had<br />

been identified as one <strong>of</strong> the<br />

highest risk sectors for biosecurity<br />

incursions, particularly<br />

from passengers bringing<br />

risky food items ashore.<br />

The joint initiative has<br />

invested much in educating<br />

port workers about potential<br />

biosecurity risk areas, and<br />

on likely unwelcome passengers<br />

they may come across in<br />

their work.<br />

Information sheets and<br />

calendars highlighting seasonal<br />

biosecurity risks have<br />

been distributed throughout<br />

the port’s industrial area.<br />

Of particular concern is<br />

the brown marmorated stinkbug,<br />

currently on the “least<br />

wanted” list <strong>of</strong> pests, alongside<br />

the Queensland fruit fly<br />

whose presence would devastate<br />

New Zealand’s horticultural<br />

sector.<br />

Dr O’Neil said the stink<br />

bug was <strong>of</strong> particular concern,<br />

given it was harder to<br />

trap than the fruit fly which<br />

was attracted by pheromones<br />

to traps.<br />

“So far we have found<br />

407 at the border, and this is<br />

a pest that is not fussy, it will<br />

eat about 300 different crops<br />

and trees. Our scientists have<br />

also determined that climatically<br />

New Zealand has a<br />

very favourable climate for<br />

the bug.”<br />

The bug is a pest found<br />

in Asia, but has aggressively<br />

invaded the United States. Its<br />

name comes from the smell it<br />

releases when squashed.<br />

Dr O’Neil said thanks to<br />

the initiative that has educated<br />

the port community<br />

<strong>of</strong> such threats, a container<br />

cleaning worker had raised<br />

the alarm on discovery <strong>of</strong><br />

what he thought was the bug<br />

during work one day.<br />

Port <strong>of</strong> Tauranga commercial<br />

manager Leonard<br />

Sampson said co-operation<br />

from the booming cruise ship<br />

sector had been particularly<br />

heartening.<br />

With more than 80 vessels<br />

entering the port bringing in<br />

excess <strong>of</strong> 170,000 people, he<br />

said the port had appreciated<br />

identifying ships’ food sources<br />

before they docked.<br />

“Cruise companies have<br />

worked to source food from<br />

sources that are secure,<br />

reducing the risk pathway<br />

before they even dock.<br />

“In the last two years there<br />

has been a huge increase in<br />

the amount <strong>of</strong> practical steps<br />

taken to increase awareness.<br />

Having a collaborative<br />

approach has been better for<br />

everyone.”<br />

Dr O’Neil said having 750<br />

port staff working every day<br />

at the border knowing what<br />

to do was a significant help<br />

to MPI customs staff.<br />

Port <strong>of</strong> Tauranga commercial manager Leonard Sampson (left) and Dr Barry O’Neil.<br />

New Year resolutions – get your HR house in order<br />

We are well and truly on<br />

the other side <strong>of</strong> the<br />

New Year now and<br />

<strong>2017</strong> has certainly started full<br />

<strong>of</strong> promise for an exciting year<br />

ahead.<br />

New Year is a great time<br />

for reflection to look back over<br />

the year that has been - the<br />

highs and lows - and then to<br />

look forward and plan for the<br />

year ahead with the challenges<br />

HUMAN RESOURCES<br />

> BY KELLIE HAMLETT<br />

Director, Recruitment & HR Specialist, Talent ID Recruitment Ltd<br />

it will inevitably bring. Most <strong>of</strong><br />

us have good intentions for the<br />

upcoming year coupled with a<br />

few resolutions that last until the<br />

end <strong>of</strong> <strong>February</strong>. You may set<br />

New Year resolutions for ‘yourself’<br />

but have you also set goals<br />

for your business and team? A<br />

colleague <strong>of</strong> mine once noted<br />

three important New Year’s resolutions<br />

– business fitness, less<br />

consumption through applying<br />

a sustainable business approach<br />

– recycle, reuse and reduce and<br />

thirdly tackling the big issues in<br />

your business (something we all<br />

love to avoid!).<br />

Perhaps as we approach this<br />

year which will most likely<br />

involve some business growth<br />

and expansion for many, it’s<br />

timely to consider a fourth resolution<br />

regarding the human<br />

resource systems and process-<br />

es within your business. The<br />

people you employ are either<br />

going to be your biggest asset or<br />

possibly your biggest liability.<br />

Ensuring your HR systems and<br />

procedures are in place for the<br />

new year, will lead you to start<br />

as you mean to carry on, enabling<br />

your business to focus on<br />

the bigger issues. For example,<br />

do you have up to date position<br />

descriptions, employment<br />

agreements and house rules? Do<br />

you keep accurate and up to date<br />

staff files? Do you conduct regular<br />

reviews with your staff and<br />

are they up to date? Do you have<br />

policies that need to be updated<br />

or reviewed? Are your individual<br />

staff and team targets in place<br />

Small businesses upbeat<br />

about year ahead<br />

New Zealand small businesses<br />

finished 2016<br />

on an upbeat note, with<br />

confidence at its highest levels<br />

in almost two years, according<br />

to ANZ’s quarterly <strong>Business</strong><br />

Micro Scope survey <strong>of</strong> small<br />

firms.<br />

A net 20 percent <strong>of</strong> respondents<br />

- up from 17 percent in<br />

the September quarter - say<br />

they are confident about the<br />

business environment in the<br />

year ahead. Within this group,<br />

micro firms’ (0-5 employees)<br />

confidence rose a solid 5<br />

points to +14, while intermediate<br />

firms held steady on +26.<br />

The ANZ composite measure<br />

– a key proxy for growth<br />

for <strong>2017</strong> and have you caught<br />

up with them individually to<br />

note their personal goals for the<br />

year? Do you ever ask your<br />

staff for feedback on their position,<br />

the team and the company?<br />

Knowing where your staff and<br />

team are at, and how they are<br />

working together can help you<br />

to build a more cohesive work<br />

environment for the future <strong>of</strong><br />

which will ultimately be more<br />

productive and pr<strong>of</strong>itable.<br />

Having your human resource<br />

framework in place will make<br />

it easier to manage your staff<br />

now and in the longer term and<br />

enable you to focus on the bigger<br />

picture. So <strong>of</strong>ten we come<br />

across businesses which have<br />

– lifted to +20 during the quarter.<br />

The composite measure is<br />

based on firms’ activity outlook,<br />

hiring, investment and<br />

pr<strong>of</strong>it expectations, all which<br />

improved in the quarter.<br />

“It was a storming finish<br />

to a good year for New<br />

Zealand’s small businesses,”<br />

said Andrew Webster, general<br />

manager retail and business<br />

banking. “If the confidence<br />

plays out, <strong>2017</strong> will be an<br />

excellent year for small businesses<br />

with a net 34 percent<br />

expecting a lift in activity for<br />

their business over the next 12<br />

months.”<br />

The composite growth<br />

measure lifted across all five<br />

grown quickly but struggled to<br />

keep up with the basic processes<br />

and requirements for managing<br />

their staff.This can <strong>of</strong>ten lead<br />

to staff dissatisfaction down the<br />

track, hinder growth, as well as<br />

compliance issues.<br />

The beginning <strong>of</strong> the year<br />

is when many businesses are<br />

looking ahead and hiring staff.<br />

One <strong>of</strong> your New Year goals<br />

could be to ensure your internal<br />

paperwork and systems are in<br />

order, which will enable you to<br />

concentrate on <strong>2017</strong> as a growth<br />

year, a pr<strong>of</strong>itable year and one<br />

in which you can take advantage<br />

<strong>of</strong> the high calibre candidates on<br />

<strong>of</strong>fer who will add value to your<br />

business.<br />

regions – Wellington leads<br />

the way followed closely<br />

by regional South Island.<br />

Auckland continues a gradual<br />

climb while growth prospects<br />

in regional North Island and<br />

Canterbury have started to<br />

gain more momentum.<br />

“While overall sentiment<br />

and growth prospects are positive,<br />

concern about finding<br />

skilled staff continues to create<br />

a potential wedge between<br />

growth prospects and actual<br />

growth. Competition and regulation<br />

are also seen as obstacles<br />

to businesses realising their<br />

growth potential in <strong>2017</strong>,” Mr<br />

Webster said.<br />

Growth prospects for four<br />

<strong>of</strong> the five sectors improved<br />

in December with construction<br />

and services leading the way.


BAY OF PLENTY BUSINESS NEWS <strong>January</strong>/<strong>February</strong> <strong>2017</strong> 9<br />

Reach new customers using social media<br />

It’s no great secret that social media plays<br />

a big part in our lives. Long gone are the<br />

days when it was solely considered a social<br />

networking tool for young people.<br />

According to Statista, the<br />

number <strong>of</strong> social media<br />

users around the world<br />

was 1.91 billion in 2014 and<br />

this number is expected to<br />

soar to 2.67 billion by 2018.<br />

In New Zealand, Facebook<br />

is by far the most popular<br />

online platform, with 74.7 per<br />

cent <strong>of</strong> users. More than 2.5<br />

million Kiwis use Facebook<br />

each month, with the biggest<br />

user group being people aged<br />

25 to 34. Linkedin is the second<br />

most used, followed by<br />

Instagram and Twitter.<br />

In <strong>2017</strong>, make your<br />

business visible.<br />

Make your mark<br />

online.<br />

Today, businesses need an<br />

online presence to be successful.<br />

Kiwi companies<br />

have yet to fully realise their<br />

online potential, but we are<br />

catching on to the fact that<br />

without it, we are a great deal<br />

smaller and less visible.<br />

A survey <strong>of</strong> 217 Kiwi<br />

companies carried out late<br />

last year by OMG Solutions<br />

showed that 93.6 percent use<br />

social media for business,<br />

and 98 percent plan on continuing<br />

to use it in the future.<br />

A total 89 percent <strong>of</strong> the<br />

companies polled said they<br />

use social media for brand<br />

awareness, and nearly as<br />

many said they use it to<br />

engage with their audiences.<br />

Around half say they rely on<br />

Facebook for online advertising.<br />

For <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong> businesses<br />

it makes absolute<br />

sense to develop a strong<br />

online presence. And not just<br />

locally. As a small region in a<br />

remote country, social media<br />

is our portal to the rest <strong>of</strong> the<br />

world.<br />

As a local business seeking<br />

to build a wider, more<br />

visible presence, it’s valuable<br />

to start by knowing what<br />

your customers want, and<br />

what you want to achieve<br />

from your social media activity.<br />

Do you want to raise<br />

awareness <strong>of</strong> your brand,<br />

interact with others in your<br />

industry, promote services<br />

or products to customers, or<br />

build an online community to<br />

discuss ideas?<br />

Being clear about what<br />

you want to achieve is important<br />

as this will ensure your<br />

efforts are well directed and<br />

your results more measurable.<br />

Facebook, Twitter and<br />

other social media platforms<br />

are effective tools to tell people<br />

who you are and what<br />

you do. They are also good<br />

places to showcase your<br />

knowledge <strong>of</strong> your sector,<br />

stay on top <strong>of</strong> trends and<br />

developments in your field,<br />

and share your insights with<br />

clients and peers.<br />

Social media allows you<br />

to swiftly share information<br />

with customers, partners and<br />

the public. You can build networks<br />

with others in your<br />

field. You can be bigger,<br />

stronger and more effective<br />

in your business sector.<br />

Gaining followers is<br />

another useful aspect <strong>of</strong><br />

social media, which allows<br />

clients and others to show<br />

support for your business. It<br />

also allows you to regularly<br />

connect with those who are<br />

interested in what you do.<br />

Facebook, Twitter and<br />

other social media platforms<br />

are also ideal spaces<br />

to advertise at low cost.<br />

The vast majority <strong>of</strong> <strong>Bay</strong> <strong>of</strong><br />

<strong>Plenty</strong> businesses have fewer<br />

than 20 employees and can’t<br />

afford costly ads.<br />

Be smart and invest in<br />

effective words and images<br />

to market your brand across<br />

your social media platforms.<br />

You may be surprised at how<br />

many you reach using a lowcost,<br />

well targeted advert.<br />

Social media is powerful,<br />

and it pays to maximise<br />

its business potential. But<br />

social media on its own is<br />

not a silver bullet. To be<br />

effective, it needs to be done<br />

conversationally, and as part<br />

<strong>of</strong> a broader strategy that<br />

includes other digital marketing<br />

efforts, face-to-face communication,<br />

and print.<br />

For some, social media is<br />

not necessarily about doing<br />

TELLING YOUR STORY<br />

> BY JAMES HEFFIELD<br />

Director <strong>of</strong> <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong> communications consultancy Last Word<br />

Writing Services. To find out more visit lastwordwriting.co.nz or<br />

email james@lastwordwriting.co.nz.<br />

more, but about doing it better.<br />

Ask yourself this: What is<br />

the message you want to convey,<br />

and how can you do it in<br />

a way that differentiates you?<br />

Remember that the online<br />

universe is abuzz with<br />

chatter.<br />

To get results, you’ll need<br />

well-chosen words and images.<br />

In <strong>2017</strong>, make your business<br />

visible. Make your mark<br />

online.<br />

Discard those New Year resolutions<br />

Over the festive period<br />

and the start <strong>of</strong> the<br />

year people <strong>of</strong>ten set<br />

themselves various New Year<br />

resolutions.<br />

If you have, then we urge<br />

you throw them out the door.<br />

Unfortunately, the sad truth<br />

is the vast majority <strong>of</strong> New<br />

Year resolutions fail. They<br />

tend to be too wide sweeping<br />

and do not help you change<br />

your behaviour and achieve<br />

what you want.<br />

Humans are creatures <strong>of</strong><br />

habit. You need determination<br />

and a course <strong>of</strong> action<br />

to make positive changes in<br />

your life.<br />

This year we challenge<br />

you to do something different.<br />

Don’t set resolutions but<br />

take some time to think about<br />

where you would like to be in<br />

one year, three years and five<br />

years in both your work and<br />

The key to successful<br />

goal setting is to<br />

be SMART – they<br />

need to be Specific,<br />

Measurable,<br />

Achievable, Results<br />

focused and Timebound.<br />

personal life.<br />

Then sit down and set<br />

goals. You can encourage all<br />

your family members to do it<br />

too. Each year we sit down<br />

with our three children and<br />

do goal sheets. We encourage<br />

our kids to have a wide<br />

variety <strong>of</strong> goals <strong>of</strong> exploring<br />

new interests, academic and<br />

sporting. Now in the third<br />

year our kids look forward to<br />

this annual activity.<br />

The key to successful<br />

goal setting is to be SMART<br />

– they need to be Specific,<br />

Measurable, Achievable,<br />

Results focused and Timebound.<br />

You can set goals in any<br />

area <strong>of</strong> your life but if you<br />

don’t know where to start try<br />

thinking about your life in<br />

categories that include your<br />

career, financial goals, education,<br />

family, attitude, physical,<br />

pleasure or even public<br />

service.<br />

Make sure your goals are<br />

important to you, and that<br />

there is value in achieving<br />

them. Motivation is key to<br />

achieving goals. You also<br />

should write your goals<br />

down including why they are<br />

important to you.<br />

Then pin up your goals<br />

in a prominent place so you<br />

will see them every day.<br />

Share them with others – tell<br />

your colleagues, family and<br />

friends. Our goals sheets are<br />

pinned up on the door <strong>of</strong> the<br />

pantry.<br />

Now that you have your<br />

goals you need to make an<br />

action plan. Set out the indi-<br />

GROWING YOUR BUSINESS<br />

> BY DARREN MCGARVIE<br />

Darren McGarvie is co-founder and Chief Coach <strong>of</strong> the<br />

Firestation, the <strong>Bay</strong>’s only business growth centre. To find out<br />

more go to www.thefirestation.nz or email grow@thefirestation.nz<br />

vidual steps you need to do to<br />

be successful. This gives you<br />

a road map to achieve your<br />

goals. Make sure you review<br />

your goals and your progress<br />

throughout the year too.<br />

If you need help to stay on<br />

track to achieve your goals<br />

think about using a pr<strong>of</strong>essional<br />

coach. A coach is there<br />

to help you understand your<br />

strengths and weaknesses<br />

and help you learn new ways<br />

<strong>of</strong> thinking and applying<br />

yourself.<br />

But the main benefit <strong>of</strong><br />

a coach is accountability.<br />

Coaches <strong>of</strong>fer both encouragement<br />

and a forced discipline<br />

to help you achieve<br />

success in the goals you have<br />

set.<br />

So, make <strong>2017</strong> the year<br />

<strong>of</strong> successful goal setting to<br />

achieve the success in all<br />

parts <strong>of</strong> your life.<br />

AVERAGE<br />

*According to Computer Economics and Gartner Surveys<br />

IT SPEND PER USER<br />

www.stratusblue.nz<br />

$3,800 P.A.<br />

*<br />

TECHNOLOGY SOLUTIONS<br />

FROM GROUND TO CLOUD


10 BAY OF PLENTY BUSINESS NEWS <strong>January</strong>/<strong>February</strong> <strong>2017</strong><br />

HOSPITALITY AWARDS<br />

The winners <strong>of</strong> the inaugural Restaurant Association’s<br />

<strong>Bay</strong> Hospitality Awards have been announced<br />

The awards were held at a Gala dinner at<br />

Mills Reef Winery.<br />

The Gala dinner was the<br />

first <strong>of</strong> its kind in <strong>Bay</strong>,<br />

and with an outstanding<br />

amount <strong>of</strong> support it is<br />

set to be the first <strong>of</strong> many.<br />

More than 3,500 votes were<br />

received over the fourteen<br />

categories with the demand<br />

for tickets to the awards<br />

evening exceeding availabil-<br />

ity.<br />

The awards were a chance<br />

for winners to share their successes<br />

with their peers and<br />

fellow finalists as well as<br />

celebrating being the best in<br />

their field.<br />

Hosted by local<br />

Masterchef winners Karena<br />

and Kasey Bird, 250 guests<br />

were treated to dinner and<br />

entertainment by local musician<br />

Lisa Hawkins and internationally<br />

renowned DJ duo<br />

Sweet Mix Kids.<br />

“We are proud to organise<br />

and foster these awards<br />

with our main purpose being<br />

to unite, grow and celebrate<br />

the region’s vibrant hospitality<br />

industry,” says Marisa<br />

Bidois, chief executive <strong>of</strong><br />

Restaurant Association.<br />

The event was organised<br />

by the Restaurant Association<br />

<strong>of</strong> New Zealand with the<br />

assistance <strong>of</strong> the <strong>Bay</strong> <strong>of</strong><br />

<strong>Plenty</strong> Committee, made up<br />

<strong>of</strong> seven local industry pr<strong>of</strong>essionals.<br />

“These awards are a<br />

chance to showcase the hospitality<br />

industry and reward<br />

those that excel in our industry,”<br />

says Andrew Targett,<br />

<strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong> Branch president.<br />

“The <strong>Bay</strong> Hospitality<br />

Awards could not operate,<br />

celebrate and give back to the<br />

hospitality industry without<br />

the support <strong>of</strong> our sponsors.<br />

We are looking forward to the<br />

<strong>2017</strong> awards with planning<br />

already underway”.<br />

For more information,<br />

go to bayhospitalityawards.<br />

co.nz.<br />

BAY HOSPITALITY AWARDS 2016 WINNERS<br />

MEADOW FRESH OUTSTANDING<br />

BARISTA<br />

Winner: Joannes (Hans) Kraenzlin<br />

LION CO OUTSTANDING<br />

BARTENDER<br />

Winner: Katie Short - The Barrio Brothers<br />

INDEPENDENT LIQUOR<br />

OUTSTANDING NEW VENUE<br />

Winner: The Rising Tide<br />

CALNAR BUSINESS SYSTEMS<br />

OUTSTANDING CAFÉ<br />

Winner: Love Rosie<br />

PERNOD RICARD NZ<br />

OUTSTANDING BAR<br />

Winner: Mount Brewing Bar<br />

BIDVEST TAURANGA<br />

OUTSTANDING CHEF<br />

Winner: Ian Harrison<br />

Hans Kraenzlin, Folk<br />

Café: Meadow Fresh<br />

Outstanding Barista.<br />

MOANA NEW ZEALAND<br />

EMERGING TALENT<br />

Winner: Jessica Payne - The Pizza Library<br />

Co.<br />

BIDVEST NZ OUTSTANDING<br />

STREET FOOD<br />

Winner: Johneys Dumplings<br />

MENUMATE POINT OF SALE<br />

OUTSTANDING CATERER<br />

Winner: Good Things Kitchen<br />

MENUMATE POINT OF SALE<br />

OUTSTANDING FRONT OF HOUSE<br />

TEAM<br />

Winner: The Flying Burrito Brothers<br />

MILLS REEF WINERY PEOPLE’S<br />

CHOICE<br />

Winner: The Flying Burrito Brothers<br />

SPARK BUSINESS OUTSTANDING<br />

SALES REP<br />

Winner: Dan Shea – Mills Reef<br />

ONEMUSIC OUTSTANDING<br />

DESIGN/AMBIENCE<br />

Winner: Macau Bar & Kitchen Lounge<br />

GILMOURS TAURANGA<br />

OUTSTANDING RESTAURANT<br />

Winner: Harbourside Restaurant.<br />

DO BUSINESS BETTER<br />

PROUD TO BRING YOU THE<br />

BAY HOSPITALITY AWARDS!<br />

WITH OUR HELP!<br />

Find out more!<br />

Call 0800 737 827 or<br />

go to www.restaurantnz.co.nz<br />

NEED STAFF TRAINING, LEGAL ADVICE AND SUPPORT?<br />

WANT TO SAVE MONEY ON YOUR BIGGEST OUTGOINGS?<br />

LOOKING FOR NEW WAYS TO MARKET YOUR BUSINESS?<br />

PHOTO: ELIZABETH CAFE & LARDER, TAURANGA


BAY OF PLENTY BUSINESS NEWS <strong>January</strong>/<strong>February</strong> <strong>2017</strong> 11<br />

Turning innovation<br />

into gold – top tips<br />

Innovation in business. It’s unquestionably<br />

important – as a scan <strong>of</strong> most, if not<br />

all, CEO’s strategic priorities and board<br />

agendas will attest.<br />

But equally important,<br />

as the CFO will dutifully<br />

remind us, is<br />

that innovation is pointless<br />

if it doesn’t make - or save<br />

- money for the business,<br />

and hopefully appreciable<br />

amounts <strong>of</strong> it.<br />

That was the key message<br />

behind our recent four-city,<br />

nationwide seminar series,<br />

“Turning Innovation into<br />

Gold”, which saw 13 kiwi<br />

entrepreneurs tell the business<br />

story <strong>of</strong> their personal<br />

journey through innovation.<br />

A journey that covered the<br />

mistakes made, the strategies<br />

that worked (or didn’t), the<br />

lessons learned and advice<br />

for others contemplating a<br />

similar path to possible prosperity.<br />

Some common themes<br />

emerged. One <strong>of</strong> the biggest<br />

issues many <strong>of</strong> our entrepreneurs<br />

faced was a simple<br />

lack <strong>of</strong> funding – at start-up,<br />

or at critical growth points<br />

on the journey such as that<br />

scary step into the global<br />

marketplace.<br />

Being innovators, however,<br />

the speakers on tour had<br />

plenty <strong>of</strong> tips to help others<br />

struggling in this environment<br />

and their innovative<br />

instincts extended beyond the<br />

products or services they’d<br />

created. For Scott Noakes <strong>of</strong><br />

classroom management s<strong>of</strong>tware<br />

company LineWize,<br />

innovation was also about<br />

saving start-up costs by<br />

engaging experts in the business<br />

and giving them shares<br />

in the venture – creating fully<br />

engaged employees in the<br />

process.<br />

Other speakers had simi-<br />

lar tips around collaboration.<br />

Karl Gradon <strong>of</strong> NZ Mānuka<br />

Group told the Tauranga audience<br />

<strong>of</strong> the power <strong>of</strong> giving<br />

your suppliers “skin in the<br />

game” – letting them share<br />

in the prosperity. Amanda<br />

Wiggins <strong>of</strong> Christchurchbased<br />

Forest Herbs, makers<br />

<strong>of</strong> therapeutic products<br />

derived from the native<br />

Horopito plant, says her<br />

company benefits immensely<br />

from working closely with a<br />

few key distributors, developing<br />

the relationship, rather<br />

than working with many who<br />

you don’t know so well.<br />

Collaboration for Bruce<br />

Davey’s Christchurch-based<br />

company ARANZ Medical,<br />

makers <strong>of</strong> specialised 3D<br />

medical cameras, means<br />

working closely with your<br />

customers – seeking their<br />

referrals and leveraging<br />

their marketing. Jason Low<br />

<strong>of</strong> Tauranga-based Trimax<br />

Mowing, who manufacture<br />

large mowers for parks and<br />

sports grounds and sell them<br />

globally, also emphasised<br />

the importance <strong>of</strong> customer<br />

collaboration – in Trimax’s<br />

case, that’s about constantly<br />

innovating, drawing on what<br />

customers tell Trimax they<br />

want and need.<br />

Leveraging your customer<br />

relationships was also on the<br />

menu for Heilala Vanilla, says<br />

Jennifer Boggis, who pointed<br />

to the benefits <strong>of</strong> co-branding<br />

with established manufacturers<br />

like Whittakers and<br />

Lewis Road to get the Heilala<br />

Vanilla brand recognised.<br />

Innovation Council speaker<br />

Louise Webster urged<br />

innovators to look for partnerships<br />

both as a way to<br />

improve their speed to market<br />

and to access established<br />

channels to their customers.<br />

Trimax also flew the flag<br />

for the importance <strong>of</strong> service<br />

and reliability – don’t<br />

let your customers down,<br />

a view shared by Prolife<br />

Foods <strong>of</strong> Hamilton, part <strong>of</strong><br />

whose marketing catch cry<br />

is “Providing great food with<br />

obsessive service”.<br />

For Binu Paul, Aucklandbased<br />

developer <strong>of</strong><br />

SavvyKiwi, an app that<br />

helps people decide which<br />

KiwiSaver provider is the<br />

right one for them, the hardlearnt<br />

lesson was about not<br />

blowing all your funds on<br />

product development. You<br />

never have enough funding at<br />

the start, he said, but whatever<br />

funding you do have, you<br />

must keep a decent amount<br />

aside for market validation.<br />

That importance <strong>of</strong> clearly<br />

identifying the need (and thus<br />

a viable market) for a product<br />

was echoed by Todd Gisby <strong>of</strong><br />

StretchSense and SleepDrops<br />

founder Kirsten Taylor. An<br />

engineer, Gisby worked for<br />

many years trying to develop<br />

an artificial muscle before<br />

realising that what people<br />

really wanted (and couldn’t<br />

get) was a type <strong>of</strong> sensor<br />

that could be woven into<br />

stretchable clothing – which<br />

StretchSense duly delivered.<br />

Taylor, a naturopath, tapped<br />

into an <strong>of</strong>ten undiagnosed<br />

need for sleep remedies but<br />

realised there were many<br />

different sleep disorders and<br />

one remedy couldn’t possibly<br />

cover them all – hence her<br />

specialised range, targeting<br />

individual disorders.<br />

Gisby’s approach to collaboration<br />

differed from the<br />

others on the tour, however;<br />

StretchSense sticks resolutely<br />

to its core – making the<br />

stretch sensors – which they<br />

sell to those producing the<br />

actual consumer products for<br />

the marketplace.<br />

TIPS FOR INNOVATORS<br />

Give experts a share in the business to save money<br />

and ensure engagement<br />

Look for partnerships<br />

Allow loyal suppliers to share in the pr<strong>of</strong>its<br />

Develop great relationships with a few key distributors<br />

Use customers for referrals and product development<br />

Emphasise service and reliability<br />

Set aside some funding for market validation rather<br />

than just product development<br />

Clearly identify the need and thus the market<br />

Invest in R & D<br />

IP MATTERS<br />

> BY CERI WELLS<br />

Ceri Wells is a founding partner <strong>of</strong> national intellectual property law<br />

experts James & Wells. Ceri.wells@haws.co.nz – www.jaws.co.nz<br />

Proud Waikato craft brewer<br />

Darrel Hadley was able to<br />

get around a common obstacle<br />

to marketing new beers<br />

- not being able to secure<br />

outlets for the product – by<br />

opening up his own, on the<br />

back <strong>of</strong> his experience in<br />

establishing cafes and bars.<br />

Selling the Waikato brand<br />

story and collaborating with<br />

fellow Hamiltonians has<br />

grown this award-winning<br />

brewery brand.<br />

For Gallagher, a global<br />

electronics success, the constant<br />

push for innovation was<br />

illustrated by the amount <strong>of</strong><br />

money they put into R&D<br />

– around 9 percent <strong>of</strong> revenue,<br />

against a New Zealand<br />

industry average <strong>of</strong> less than<br />

two percent.<br />

And therein lies the<br />

self-evident truth to come out<br />

<strong>of</strong> the “Turning Innovation<br />

into Gold” seminar series.<br />

Continual innovation is a<br />

key to long-term growth and<br />

competitiveness in the global<br />

marketplace and a higher<br />

standard <strong>of</strong> living for all, yet<br />

we do little in this country to<br />

really prime the innovation<br />

pump.<br />

Back in the 1980s,<br />

countries like Denmark<br />

and Finland were agriculture-based<br />

economies like<br />

New Zealand with similar<br />

per capita incomes. But they<br />

have now sprinted ahead,<br />

leaving us mired on the farm<br />

in our Wellington gumboots.<br />

In the 1980s Israel’s economy<br />

was a cot case – but in<br />

the last year alone, there were<br />

1400 new technology startups<br />

in Israel.<br />

The economies <strong>of</strong> these<br />

countries have diversified<br />

and become more productive<br />

because their governments<br />

engineered a cultural shift in<br />

attitudes to innovation and<br />

created a business environment<br />

that facilitates and supports<br />

technology based startups.<br />

We can do this too.<br />

Persuading kiwis to invest<br />

in innovation and start-ups<br />

(rather than property) is not<br />

something business alone can<br />

do, because we have a small,<br />

risk-averse domestic market<br />

which is dominated by small<br />

businesses.<br />

The answer lies with our<br />

Government; if it sincerely<br />

believes in a thriving innovation<br />

economy where we pr<strong>of</strong>it<br />

from the brainpower we<br />

have here, it needs to unclog<br />

the arteries <strong>of</strong> innovation<br />

and get things pumping. Our<br />

government must follow the<br />

lead <strong>of</strong> countries like Israel,<br />

Denmark and Finland which<br />

have R&D tax breaks, assistance<br />

for IP ownership, and<br />

generous, readily accessible<br />

funding for good ideas.<br />

New Zealand needs to be<br />

creating jobs in the high-salary<br />

technology sectors rather<br />

than low-wage farming and<br />

tourism sectors.<br />

What we need is a government<br />

which itself has some<br />

innovative flair and the determination<br />

to create a start-up<br />

welfare state in New Zealand.<br />

THE AVERAGE<br />

ICT SPEND IS 4%<br />

www.stratusblue.nz<br />

*According to Computer Economics and Gartner SurveysWHAT IS YOURS?<br />

*<br />

TECHNOLOGY SOLUTIONS<br />

FROM GROUND TO CLOUD


12 BAY OF PLENTY BUSINESS NEWS <strong>January</strong>/<strong>February</strong> <strong>2017</strong><br />

Waikato companies attract<br />

significant angel funding<br />

Two Waikato companies are benefiting from<br />

<strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong>-based investment facilitator<br />

Enterprise Angels’ growing presence in the<br />

Waikato.<br />

Ruakura-based companies<br />

Quantec and Synthase<br />

Biotech have together<br />

raised more than $1 million,<br />

bringing the total number <strong>of</strong><br />

Waikato companies that have<br />

been funded by Enterprise<br />

Angels to five.<br />

Both companies received<br />

strong interest when they<br />

listed on the newly launched<br />

AngelEquity platform.<br />

AngelEquity’s goal is to<br />

<strong>of</strong>fer wholesale investors the<br />

opportunity to invest in New<br />

Zealand’s early-stage, angelbacked<br />

companies anytime,<br />

anywhere.<br />

Agri-tech company Quantec<br />

raised a total <strong>of</strong> $429,000 - well<br />

above the targeted $320,000.<br />

The Government’s Seed<br />

Co-Investment Fund (SCIF)<br />

committed a further $100,000<br />

Synthase Biotechs’ team from left, executive director,<br />

Andrew West, operations manager, Janine Cowling, senior<br />

scientist, Alex Hennebry, chief technical <strong>of</strong>ficer, Steve<br />

Hodgkinson and chairman, Mark Backhaus.<br />

to the company.<br />

Quantec uses its patented<br />

discovery <strong>of</strong> a novel milk<br />

protein to develop applications<br />

in human and animal health.<br />

Between them co-founders Dr<br />

Rod Claycomb and Dr Judy<br />

Bragger have many years’<br />

experience in research and<br />

commercialisation in the dairy<br />

industry in New Zealand and<br />

overseas.<br />

Also based out <strong>of</strong> the<br />

Innovation Park, Synthase<br />

Biotech has reached its maximum<br />

investment target, with<br />

an injection <strong>of</strong> $800,000 in the<br />

start-up’s first capital raising<br />

outside <strong>of</strong> its founding group,<br />

including funds from the New<br />

Zealand Venture Investment<br />

Fund (NZVIF) and existing<br />

HVAC-I <strong>of</strong>fers expert solutions<br />

Bigger is <strong>of</strong>ten thought<br />

<strong>of</strong> as better, but this is<br />

<strong>of</strong>ten not the case with<br />

a heating, ventilation, and air<br />

conditioning (HVAC) system.<br />

You want the best sized system<br />

for your house or room.<br />

If the system is too big<br />

for the home, the unit heats<br />

up the room too quickly, says<br />

HVAC-I consultant Lauren<br />

Wills. “It then turns <strong>of</strong>f and<br />

on in a rapid cycle. It’s not an<br />

efficient method <strong>of</strong> heating.”<br />

HVAC-I owner Jarrad<br />

Seath says size is the main<br />

query customers have when<br />

investors.<br />

Synthase Biotech has<br />

developed a unique and powerful<br />

enzyme trademarked as<br />

Aloxsyn, which remediates<br />

damage from oxidation <strong>of</strong> fats<br />

in cell membranes.<br />

Chairman and major shareholder,<br />

Mark Backhaus, says<br />

the initial focus is on enhancing<br />

the survival and longevity <strong>of</strong><br />

sperm from bulls used in the<br />

dairy industry and on improving<br />

the ability <strong>of</strong> cows to conceive.<br />

“However, Aloxsyn is a<br />

‘platform technology’ that can<br />

be applied in many situations,<br />

including extension <strong>of</strong> shelf<br />

life in foods, providing longer<br />

storage <strong>of</strong> human organs and<br />

tissues for transplantation, or<br />

considering installing a heat<br />

pump. He advises getting<br />

a number <strong>of</strong> quotes. “That<br />

way you can compare prices,<br />

brands, and advice from<br />

technicians, and know you’re<br />

getting the best fit for your<br />

home”.<br />

He <strong>of</strong>fers a few more tips<br />

for homeowners about choosing<br />

systems.<br />

• Wall mounted units sit high<br />

on the wall, and come in a<br />

range <strong>of</strong> styles and series.<br />

Some options are slimmer<br />

or more compact in size<br />

than other systems, and can<br />

Quantec’s technical team from left, Dr Judy Bragger, Dr<br />

Colin Ogle and managing director Dr Rod Claycomb.<br />

biopsy, and in human health<br />

itself,” he says.<br />

“Synthase has had an exceptional<br />

12 months, including<br />

winning a grant <strong>of</strong> $950,000<br />

from Callaghan Innovation and<br />

being listed as a finalist in the<br />

NZ Innovation Awards”.<br />

Since launching in 2008,<br />

be more energy efficient.<br />

• If you’re looking for a<br />

more energy efficient<br />

option to replace an electric<br />

wall heater, consider a<br />

floor console.<br />

• Ceiling cassettes sit flush<br />

with the ceiling, blow air in<br />

four directions, and can be<br />

placed in the centre <strong>of</strong> the<br />

room or adjacent to a wall.<br />

• Multi systems can consist<br />

<strong>of</strong> a number <strong>of</strong> different<br />

units, all running <strong>of</strong>f the<br />

one outdoor unit.<br />

• Ducted systems are individually<br />

tailored with<br />

Enterprise Angels has facilitated<br />

the investment <strong>of</strong> more<br />

than $22 million in 53 early<br />

stage and established businesses<br />

across a variety <strong>of</strong> industries,<br />

driving economic and business<br />

development within the <strong>Bay</strong><br />

<strong>of</strong> <strong>Plenty</strong>/Waikato region and<br />

New Zealand.<br />

a unit sitting in the ro<strong>of</strong><br />

space. This provides airflow<br />

to ducts located<br />

throughout the house, and<br />

can be set up with Zone<br />

Control, allowing you to<br />

switch Zones on and <strong>of</strong>f<br />

independently.<br />

Jarrad says additional<br />

options for each system<br />

include the ability to read<br />

and control the system and<br />

adjust settings using a Wall<br />

Controller with a backlit display,<br />

and the option <strong>of</strong> Wi-Fi<br />

control using a smart phone or<br />

other device.<br />

Air Conditioning & Heat Pumps<br />

Fujitsu Compact Premier<br />

Highwall ASTG09LVCC<br />

Cool down your <strong>of</strong>fice<br />

from<br />

$1699<br />

3.4kw Heating, 2.5kw Cooling<br />

Price is including GST and all installation<br />

costs for a back to back install.<br />

Call for a price on any other air conditioning, heating, ventilation systems, ducted<br />

systems, refrigeration or electrical maintenance.<br />

0800 880 770 | sales@hvaci.co.nz | www.hvaci.co.nz<br />

D5110K


BAY OF PLENTY BUSINESS NEWS <strong>January</strong>/<strong>February</strong> <strong>2017</strong> 13<br />

Plans finalised for Zespri’s<br />

new head <strong>of</strong>fice<br />

Work will start in the next few months on<br />

Zespri’s new $40 million head <strong>of</strong>fice in<br />

Mount Maunganui.<br />

Zespri chief financial<br />

<strong>of</strong>ficer Dave Hazlehurst<br />

says Zespri’s new building<br />

will provide a home for<br />

its world-class brand and a<br />

future-pro<strong>of</strong> building to support<br />

the industry’s strong<br />

growth outlook.<br />

“Zespri has well and truly<br />

outgrown its existing building<br />

as the organisation has grown<br />

to support the industry’s rapid<br />

progress.<br />

“With global sales expected<br />

to more than double to<br />

$4.5 billion by 2025, the new<br />

building will provide the<br />

facilities we need to deliver<br />

this growth for the kiwifruit<br />

industry. We’re excited<br />

to show our community and<br />

growers something we can all<br />

be proud <strong>of</strong>,” said Dave.<br />

“This development will<br />

connect us with both our local<br />

community and the global<br />

markets, and includes redeveloping<br />

the public park so<br />

the community can continue<br />

to enjoy this green space in<br />

the heart <strong>of</strong> the Mount.<br />

“Zespri’s investment in the<br />

new building shows our longterm<br />

commitment to <strong>Bay</strong> <strong>of</strong><br />

<strong>Plenty</strong> which produces around<br />

80 percent <strong>of</strong> our premium<br />

Zespri Kiwifruit,” says Dave.<br />

The new building will<br />

be a hub for the kiwifruit<br />

industry with facilities to host<br />

growers and <strong>of</strong>fice space for<br />

other kiwifruit organisations.<br />

It will also provide a fitting<br />

venue to host international<br />

trade, government and media<br />

delegations on behalf <strong>of</strong> the<br />

industry.<br />

Zespri is investing over<br />

Work soon to start on Southern Pipeline<br />

harbour crossing<br />

Brian Perry Civil, the<br />

local arm <strong>of</strong> Fletcher<br />

Construction, has won<br />

the contract to construct a<br />

pipeline deep under Tauranga<br />

Harbour as part <strong>of</strong> the Southern<br />

Pipeline project.<br />

This is the last major<br />

work for the $99M Southern<br />

Pipeline, a large wastewater<br />

pipeline that will divert<br />

much <strong>of</strong> the city’s wastewater<br />

across the harbour to the<br />

treatment plant at Te Maunga.<br />

The Chapel Street wastewater<br />

treatment plant is struggling<br />

to cope with growth pressure,<br />

whereas the treatment plant at<br />

Te Maunga has room for future<br />

expansion. The new pipeline<br />

will give the city’s wastewater<br />

network some much-needed<br />

capacity which will reduce the<br />

risk <strong>of</strong> sewer overflows into<br />

New dealership for<br />

Nicholson Autos<br />

the harbour.<br />

The work under this contract<br />

provides a pipeline link<br />

under the harbour from the<br />

Memorial Park Pump Station<br />

across to the pipeline section<br />

that has been constructed at<br />

Matapihi. The harbour pipe<br />

will be drilled from both ends<br />

to a maximum depth <strong>of</strong> around<br />

40m.<br />

Construction is planned to<br />

start in March <strong>2017</strong> and will<br />

be completed by December<br />

<strong>2017</strong>. Brian Perry Civil will<br />

An artist’s impression <strong>of</strong> the new<br />

head <strong>of</strong>fice at Mount Maunganui.<br />

take the next few months to<br />

mobilise specialist equipment<br />

and materials required for the<br />

project.<br />

Most <strong>of</strong> the pipeline has<br />

been completed. The Southern<br />

Pipeline is fully operational<br />

from Maleme Street to<br />

Memorial Park and a new<br />

pump station in Memorial<br />

Park has been constructed.<br />

Remaining sections are a 400m<br />

length between Matapihi Road<br />

and Te Maunga, and the harbour<br />

crossing.<br />

$40 million for design, build,<br />

fit out, furnishing and landscaping<br />

<strong>of</strong> the new 4800m2<br />

landmark <strong>of</strong>fice complex<br />

with basement car parking.<br />

The three-story complex will<br />

stand in a park-like setting<br />

and includes onsite parking<br />

for around 190 cars, mostly<br />

underground, to reduce the<br />

traffic impact on the community.<br />

“We’ve incorporated some<br />

features to make the building<br />

more efficient and sustainable,<br />

like a smart façade,<br />

efficient heating and air conditioning<br />

services, and water<br />

recycling.<br />

“We’ve also developed<br />

flexible working arrangements<br />

to allow staff to work<br />

in different workspaces when<br />

doing different work – this<br />

increases productivity and<br />

reduces the physical footprint<br />

<strong>of</strong> the building,” says Dave.<br />

The architects for the project<br />

are Warren & Mahoney<br />

and Beca has been appointed<br />

as the project manager.<br />

The construction contract will<br />

open for tender shortly.<br />

Zespri bought the land<br />

on its site at 400 Maunganui<br />

Road from Tauranga City<br />

Council in December 2015<br />

and has been operating from<br />

the site since 1996.<br />

Work will start on the site<br />

in the first quarter <strong>of</strong> next<br />

year, with the building set<br />

for completion by the end <strong>of</strong><br />

2018. The old brick Zespri<br />

building, constructed in the<br />

1970s, will eventually be<br />

demolished and replaced with<br />

parkland.<br />

By KATEE SHANKS<br />

Nicholson United Autos<br />

has continued with its<br />

promise to invest in the<br />

Eastern <strong>Bay</strong> with the opening<br />

<strong>of</strong> a second dealership in<br />

Whakatane.<br />

On December 1 and across<br />

the road from the Nicholson<br />

Autos Holden/Suzuki<br />

Commerce St showroom, the<br />

new Nicholson Autos Mazda<br />

dealership welcomed people<br />

into its new premises.<br />

Nicholson Autos co-owner<br />

Dean Nicholson and general<br />

manager Brad McKenzie said<br />

it was awesome to be able<br />

to keep the Mazda dealership<br />

local.<br />

“Wally Sutherland, who<br />

has had the Mazda dealership<br />

in the region for the past 44<br />

years, did a really good with<br />

the brand,” Mr McKenzie said.<br />

“Mazda is riding high in<br />

the marketplace so it’s exciting<br />

times.”<br />

The new dealership has its<br />

own parts and services department<br />

and employs six people,<br />

in addition to the 20-strong<br />

Holden/Suzuiki team.<br />

The Nicholson Group<br />

opened its Holden/Suzuki<br />

Whakatane dealership only a<br />

few months ago but made it<br />

clear the family-owned business<br />

wanted to be part <strong>of</strong> the<br />

Eastern <strong>Bay</strong> community.<br />

Nicholson United Autos general manager<br />

Brad McKenzie and co-owner Dean Nicholson.<br />

ANZ sells UDC Finance<br />

ANZ Bank New Zealand<br />

Ltd has agreed to sell its<br />

asset finance business,<br />

UDC Finance, for NZ$660<br />

million to HNA Group, a<br />

Fortune Global 500 company<br />

focused on tourism, logistics<br />

and financial services.<br />

ANZ New Zealand CEO<br />

David Hisco said the sale followed<br />

a strategic review and<br />

was in line with ANZ’s strategy<br />

to simplify its business<br />

and focus on its core banking<br />

activities.<br />

The purchase price <strong>of</strong><br />

NZ$660 million represents<br />

a price-to-book ratio <strong>of</strong> 1.6<br />

times net assets <strong>of</strong> NZ$424<br />

million as at 30 September<br />

2016.<br />

“UDC Finance is a great<br />

business which is performing<br />

well,” said Mr Hisco. “We’re<br />

extremely proud <strong>of</strong> what our<br />

teams have achieved over<br />

the years providing specialist<br />

asset-based finance to New<br />

Zealand businesses for plant,<br />

vehicles and equipment.”<br />

Mr Hisco said the purchase<br />

<strong>of</strong> UDC Finance by one <strong>of</strong> the<br />

world’s largest asset finance<br />

and leasing companies was a<br />

significant vote <strong>of</strong> confidence<br />

in the New Zealand economy.<br />

“HNA is well placed to<br />

invest in specialist asset<br />

finance products and systems<br />

which will help UDC expand<br />

further in the future,” said Mr<br />

Hisco.<br />

HNA doesn’t currently<br />

operate in New Zealand so<br />

this sale will maintain competition<br />

in the asset finance and<br />

leasing market which is good<br />

for customers. HNA intends<br />

to preserve UDC’s operations,<br />

<strong>of</strong>fering ongoing employment<br />

to all existing UDC employees<br />

and maintaining existing customer<br />

lending.<br />

Since its founding in 1993,<br />

HNA Group has evolved from<br />

a regional airline based on<br />

Hainan Island into a global<br />

company with over US$90<br />

billion <strong>of</strong> assets, US$30 billion<br />

in annual revenues and<br />

nearly 200,000 employees<br />

across North America, Europe<br />

and Asia. The financial arm<br />

<strong>of</strong> HNA operates a diverse<br />

set <strong>of</strong> businesses in equipment<br />

leasing, insurance, and credit<br />

services, including China’s<br />

largest non-bank leasing company,<br />

one <strong>of</strong> the world's largest<br />

aviation finance businesses,<br />

one <strong>of</strong> the world’s largest container<br />

leasing businesses, and<br />

Europe’s largest trailer leasing<br />

business.<br />

“UDC’s highly diversified<br />

portfolio <strong>of</strong>fers significant<br />

growth opportunities in<br />

Australasia and supports HNA<br />

Group’s disciplined approach<br />

to expand our core tourism,<br />

logistics and financial services<br />

businesses,” said Adam Tan,<br />

Vice Chairman and CEO <strong>of</strong><br />

HNA Group.<br />

“We are excited to welcome<br />

UDC Finance to the<br />

HNA Group family and we<br />

look forward to working with<br />

their experienced management<br />

team as they continue to support<br />

the growth and aspirations<br />

<strong>of</strong> New Zealand businesses,<br />

investors and consumers.”<br />

The UDC sale is subject to<br />

closing steps and conditions<br />

including engaging with investors<br />

on the replacement <strong>of</strong> the<br />

Secured Investment program<br />

and regulatory approvals.<br />

Completion is expected late<br />

in the second half <strong>of</strong> the <strong>2017</strong><br />

calendar year.<br />

AVERAGE<br />

*According to Computer Economics and Gartner Surveys<br />

IT SPEND PER USER<br />

www.stratusblue.nz<br />

$3,800 P.A.<br />

*<br />

TECHNOLOGY SOLUTIONS<br />

FROM GROUND TO CLOUD


14 BAY OF PLENTY BUSINESS NEWS <strong>January</strong>/<strong>February</strong> <strong>2017</strong><br />

EDUCATION<br />

Are you<br />

ready to<br />

step up?<br />

Who you study with, who you learn<br />

from, what resources are available<br />

to you, what employment links are<br />

established… these are important<br />

considerations when selecting where<br />

you undertake postgraduate study.<br />

Wintec’s postgraduate programmes<br />

have been designed in close<br />

consultation with industry to ensure<br />

that what you learn will advance your<br />

career in today’s workforce regionally,<br />

nationally and globally. You will be<br />

able to choose flexible study options<br />

to gain the knowledge and skills you<br />

need to meet your career aspirations.<br />

As a postgraduate student at Wintec<br />

you are supported in your studies by<br />

well-respected, experienced staff<br />

and researchers. You can make use <strong>of</strong><br />

our dedicated resources and advice,<br />

excellent facilities, a broad range <strong>of</strong><br />

additional postgraduate workshops,<br />

masterclasses and lectures. Studying<br />

at postgraduate level at Wintec<br />

will also give you access to a global<br />

network <strong>of</strong> respected academic staff<br />

who are highly skilled and experienced<br />

practitioners in their fields.<br />

Choose from options in Applied<br />

Information Technology, Health<br />

and Social Practice, Sport and<br />

Exercise Science, Media Arts,<br />

and Transdisciplinary Research<br />

and Innovation. You could<br />

also choose from a range <strong>of</strong><br />

graduate options in <strong>Business</strong>.<br />

Find out more at wintec.ac.nz/postgraduate<br />

or phone 0800 2 WINTEC.<br />

create your world<br />

www.wintec.ac.nz/postgraduate


BAY OF PLENTY BUSINESS NEWS <strong>January</strong>/<strong>February</strong> <strong>2017</strong> 15<br />

Get more women on boards,<br />

says Institute <strong>of</strong> Directors<br />

The Institute <strong>of</strong> Directors (IoD) urges listed<br />

companies to set gender diversity targets<br />

to improve the concerning NZX gender<br />

statistics – unchanged from 2015.<br />

The NZX reported only<br />

17 percent <strong>of</strong> board<br />

members were women<br />

in 2016, unchanged in 2015.<br />

New Zealand lags internationally<br />

with UK FTSE100 at 27<br />

percent up from 26 percent<br />

in 2015, Australia’s ASX200<br />

at 24.5 percent up from 21.5<br />

percent and the US S&P100<br />

at 23.3 percent up from 22.3<br />

percent in 2015.<br />

The IoD says boards need<br />

to lift their game as board<br />

diversity is critical to maintaining<br />

a competitive and<br />

vibrant economy. The challenges<br />

<strong>of</strong> disruption and the<br />

modern world call for modern<br />

and diverse boardrooms.<br />

“The IoD has long held<br />

the view that diversity <strong>of</strong><br />

thought and perspective in the<br />

boardroom improves business<br />

performance and innovation,”<br />

IoD manager governance<br />

leadership centre, Felicity<br />

Caird says. “The dividend<br />

that diversity pays is bringing<br />

different perspectives and<br />

more robust decision-making,<br />

effective risk management<br />

and better company perfor-<br />

mance.”<br />

The IoD urges listed boards<br />

to take active steps to achieve<br />

30-50 percent <strong>of</strong> women directors.<br />

To help encourage diversity,<br />

the IoD has a number <strong>of</strong><br />

programmes and initiatives to<br />

support boards including:<br />

Getting on Board with<br />

diversity – a practical<br />

guide<br />

Released in June 2016<br />

Getting on board with diversity,<br />

<strong>of</strong>fers five practical steps<br />

to help boards ensure diversity<br />

is about attracting and retaining<br />

diverse talent in governance<br />

and highlights some <strong>of</strong><br />

the classic challenges boards<br />

can face on the way to greater<br />

diversity. About 1500 people<br />

have viewed the resource on<br />

the IoD website, while copies<br />

were sent to all IoD members<br />

(currently at 8000).<br />

Future Directors<br />

programme<br />

Founded by Michael<br />

Stiassny, Des Hunt and Sir<br />

Stephen Tindall the programme<br />

helps to develop the<br />

next generation <strong>of</strong> directors<br />

by providing them with the<br />

opportunity to gain board<br />

experience by sitting at the<br />

board table <strong>of</strong> a New Zealand<br />

company for a year. There are<br />

410 people currently listed on<br />

the Future Directors database,<br />

with 16 private sector companies<br />

have, had or are about to<br />

appoint a Future Director to<br />

their board. In 2016 the programme<br />

was expanded into<br />

the State Sector. Sixty-four<br />

percent <strong>of</strong> appointments so far<br />

have been women.<br />

Director Search database<br />

The IoD maintains New<br />

Zealand’s largest database<br />

<strong>of</strong> independent directors. We<br />

help boards recruit the best<br />

people by matching the right<br />

skills and experience to a<br />

board. Currently <strong>of</strong> the directors<br />

registered 29 percent are<br />

women, and the IoD would<br />

encourage more to register,<br />

and companies to use the service.<br />

Mentoring For Diversity<br />

Established in 2011, the<br />

programme in its first three<br />

years linked 74 high-performing<br />

female directors with<br />

experienced chairman and<br />

senior directors for mentoring.<br />

In 2015 the programme<br />

expanded to reflect diversity<br />

in a wider sense including<br />

ethnicity, age, skill and experience<br />

in relation to gender.<br />

So far 111 people have been<br />

through the programme.<br />

The IoD believes encouraging<br />

business to buy in to<br />

diversity is the best approach.<br />

“We must also create a<br />

diversity pipeline at senior<br />

management level to support<br />

development into governance<br />

roles,” Ms Caird says. “It is<br />

not realistic to ask the question<br />

why aren’t there more<br />

women on boards without<br />

asking where the female chief<br />

executives and senior managers<br />

are being developed.<br />

Nor can we pretend that without<br />

the willingness <strong>of</strong> senior<br />

board chairs we will have<br />

meaningful change”<br />

“We encourage companies<br />

to continue their diversity<br />

journey as we want the ultimate<br />

aim to achieve diversity<br />

<strong>of</strong> thought around the board<br />

tables <strong>of</strong> New Zealand. This<br />

means having different people<br />

working cohesively, exploring<br />

the same issues and bringing<br />

richness and variety to the<br />

board table.”<br />

Waikato academic speaks at<br />

TEDxScottBase<br />

University <strong>of</strong> Waikato<br />

Pr<strong>of</strong>essor Craig Cary<br />

is one <strong>of</strong> 10 influential<br />

people who spoke at<br />

TEDxScottBase in <strong>January</strong>.<br />

Pr<strong>of</strong>essor Cary is a<br />

microbial ecologist from<br />

the University’s School <strong>of</strong><br />

University <strong>of</strong> Waikato pr<strong>of</strong>essor Craig Cary.<br />

Science. He researches bacteria<br />

that live in extreme<br />

environments, including<br />

deep sea thermal vents and<br />

the soils <strong>of</strong> Antarctica.<br />

TEDxScottBase, held at<br />

Scott Base, Antarctica, is<br />

being held in conjunction<br />

with the 60th Anniversary <strong>of</strong><br />

New Zealand having an <strong>of</strong>ficial<br />

presence in Antarctica<br />

and aims to celebrate science<br />

and highlight climate<br />

change.<br />

Pr<strong>of</strong>essor Cary says the<br />

talk was a great opportunity<br />

to showcase more than 40<br />

years <strong>of</strong> Antarctic research<br />

that has been conducted by<br />

the University <strong>of</strong> Waikato.<br />

“Our recent work in<br />

understanding how the terrestrial<br />

Antarctic ecosystem<br />

will respond to change will<br />

be the primary focus <strong>of</strong> my<br />

talk,” he says.<br />

The other nine speakers<br />

were American astronaut<br />

Dr Dan Barry, journalist,<br />

adventurer and advocate<br />

for the environment Ashlan<br />

Cousteau, photographer Jane<br />

Ussher, singer Gin Wigmore,<br />

filmmaker Anthony Powell,<br />

Pr<strong>of</strong>essor Gary Wilson who<br />

has led more than 20 expeditions<br />

to the Antarctic and<br />

Subantarctic Islands, Otago<br />

University’s Dr Christina<br />

Hulbe, and business leaders<br />

Jeremy Moon and Claudia<br />

Batten.<br />

Antarctica New Zealand<br />

chief executive Peters Beggs<br />

says TEDxScottBase will<br />

play a crucial role in raising<br />

awareness about climate<br />

change and other issues<br />

across the world.<br />

“What happens in<br />

Antarctica will significantly<br />

impact the entire planet and<br />

we are delighted this line-up<br />

has so much expertise and<br />

appeal. Whether you’re interested<br />

in space, music, oceans,<br />

film, sustainability, photography,<br />

history, exploration<br />

or business, TEDxScottBase<br />

has something to <strong>of</strong>fer.”<br />

Are you ready<br />

to up a level?<br />

Who you study<br />

with, who you<br />

learn from, what<br />

resources are available to<br />

you, what employment<br />

links are established…<br />

these are important considerations<br />

when selecting<br />

where you undertake postgraduate<br />

study.<br />

Wintec’s postgraduate<br />

programmes have been<br />

designed in close consultation<br />

with industry to<br />

ensure that what you learn<br />

will advance your career<br />

in today’s workforce<br />

regionally, nationally and<br />

globally. You will be able<br />

to choose flexible study<br />

options to gain the knowledge<br />

and skills you need<br />

to meet your career objectives.<br />

As a postgraduate student<br />

at Wintec you are well<br />

supported in your studies<br />

by well-respected, experienced<br />

staff and researchers.<br />

You can make use <strong>of</strong><br />

our dedicated resources<br />

and advice, excellent<br />

facilities, a broad range<br />

<strong>of</strong> additional postgraduate<br />

workshops, masterclasses<br />

and lectures. Studying<br />

at postgraduate level at<br />

Wintec will also give you<br />

access to a global network<br />

<strong>of</strong> respected academic staff<br />

who are highly skilled and<br />

experienced practitioners<br />

in their fields.<br />

Choose from options<br />

in Health and Social<br />

Practice, Sport and<br />

Exercise Science, Media<br />

Arts, Applied Information<br />

Technology, <strong>Business</strong>, and<br />

Transdisciplinary Research<br />

and Innovation.<br />

Find out more at wintec.ac.nz/postgraduate<br />

or<br />

phone 0800 2 WINTEC<br />

THE AVERAGE<br />

ICT SPEND IS 4%<br />

www.stratusblue.nz<br />

*According to Computer Economics and Gartner SurveysWHAT IS YOURS?<br />

*<br />

TECHNOLOGY SOLUTIONS<br />

FROM GROUND TO CLOUD


16 BAY OF PLENTY BUSINESS NEWS <strong>January</strong>/<strong>February</strong> <strong>2017</strong><br />

IT tops SEEK’s<br />

most wanted list<br />

New Zealand’s highest advertising industry<br />

on SEEK for 2016 was information and<br />

communications technology [ICT].<br />

However, despite New<br />

Zealand’s need to stay<br />

digitally connected and<br />

develop new technology, SEEK<br />

NZ general manager, Janet<br />

Faulding, said there is still<br />

strong demand for frontline service<br />

roles in our labour market.<br />

“When we analysed our<br />

SEEK data to identify New<br />

Zealand’s top jobs outside <strong>of</strong><br />

the ICT industry, based on the<br />

largest job ad volumes and<br />

growth over the past 12 months,<br />

pr<strong>of</strong>essionals in frontline service<br />

roles, such as social workers<br />

and police and corrections<br />

<strong>of</strong>ficers topped the list, along<br />

with early childhood teachers,”<br />

Janet revealed.<br />

She said New Zealand’s<br />

growing population can be<br />

credited for helping fuel growth<br />

across the top jobs on SEEK<br />

for 2016.<br />

“We don’t expect demand<br />

on SEEK to slow any time soon<br />

across these top jobs <strong>of</strong> 2016, as<br />

our population grows so will our<br />

need for pr<strong>of</strong>essionals in frontline<br />

services and early childhood<br />

education,” Janet said.<br />

Social workers<br />

Across the country, demand<br />

for social workers increased<br />

74.02 percent year on year.<br />

The average advertised<br />

MOST WANTED JOBS IN<br />

NEW ZEALAND<br />

Information and communications technology<br />

Social workers<br />

Police and corrections <strong>of</strong>ficers<br />

Early childhood teachers<br />

salary on SEEK for social<br />

workers was $51,961.<br />

Police and corrections<br />

<strong>of</strong>ficers<br />

Job advertisements on<br />

SEEK for police and corrections<br />

<strong>of</strong>ficers have nationally<br />

increased 163.1 percent year<br />

on year. The average advertised<br />

salary on SEEK for police<br />

and corrections <strong>of</strong>ficers was<br />

$64,872.<br />

“Police and corrections<br />

<strong>of</strong>ficers are vital roles within<br />

our community, which has been<br />

reflected through strong job ad<br />

growth and demand on SEEK.<br />

It will be interesting to watch<br />

if the growth we’ve seen in this<br />

industry is enough to support<br />

our communities for the next 12<br />

months, or if they’ll be looking<br />

to hire more people,” Janet said.<br />

Early childhood Teachers<br />

Nationally, jobs for early<br />

childhood teachers on SEEK<br />

increased 76.7 percent year on<br />

year.<br />

The average advertised salary<br />

on SEEK for early childhood<br />

teachers was $58,711.<br />

“We predict there will be<br />

on-going strong job ad growth<br />

on SEEK for these pr<strong>of</strong>essionals<br />

as our nation continues to grow<br />

and we see more guardians<br />

returning to work and requiring<br />

care for their children during<br />

working hours,” Janet said.<br />

New Zealand job market<br />

There were 9.3 percent more<br />

jobs advertised on SEEK this<br />

November than 12 months ago,<br />

with mixed results across the<br />

regions.<br />

“Job ads on SEEK for<br />

Auckland, New Zealand’s largest<br />

labour market, have been<br />

firm and steady this November,<br />

up 11 percent year on year.<br />

“Driving this ad uplift are<br />

Auckland’s top advertising<br />

industries, which are ICT [up<br />

6 percent], manufacturing,<br />

transport and logistics [up 21<br />

percent] and accounting [up 8<br />

percent],” Janet said.<br />

“In Wellington, advertising<br />

on SEEK was up 3.1 percent<br />

this November, when compared<br />

with the same period last year.<br />

ICT remained our capital’s top<br />

advertising industry on SEEK<br />

this November,” she added.<br />

Canterbury was New<br />

Zealand’s weakest major<br />

labour market this November,<br />

with advertising down 5.7 percent<br />

year on year. The largest<br />

advertising industries for the<br />

Canterbury region were trades<br />

and services, construction and<br />

engineering.<br />

Candidate availability for<br />

major job markets<br />

At a national level, there has<br />

been an increase <strong>of</strong> 2.5 percent<br />

in the SEEK Employment Index<br />

this November. This points to<br />

favourable conditions for job<br />

seekers as there are slightly<br />

less applications, for each<br />

role. However, underneath this<br />

national figure there is a clear<br />

difference in candidate availability<br />

at a regional level.<br />

It was a hirer’s market in<br />

Canterbury this November<br />

when compared with the same<br />

period last year. For each job<br />

advertised there was a higher<br />

than average number <strong>of</strong> candidates<br />

applying, creating more<br />

competition for job seekers but<br />

providing hirers with a larger<br />

pool <strong>of</strong> candidates to choose<br />

from.<br />

“It’s important for job seekers<br />

in a hirer’s market, to have<br />

an up-to-date SEEK Pr<strong>of</strong>ile<br />

to help them get noticed by<br />

prospective employers because<br />

they’re applying for jobs in a<br />

highly competitive market,”<br />

Janet said.<br />

“In Auckland and Wellington<br />

this November, there were reasonable<br />

competition conditions<br />

for job seekers and employers,”<br />

she continued.<br />

Buying a motel touted as a lifestyle change<br />

Cashing in on a lack <strong>of</strong><br />

tourist beds is being<br />

encouraged as a way to<br />

make a buck in <strong>2017</strong>.<br />

Richard O’Brien, director <strong>of</strong><br />

nzbizbuysell.co.nz, a website<br />

showcasing businesses for sale,<br />

says owning a motel can make<br />

excellent lifestyle and economic<br />

sense, for those who enjoy<br />

meeting a diversity <strong>of</strong> people<br />

and taking pride in running a<br />

ship-shape venture.<br />

He says tourism is soaring<br />

to record heights – and can only<br />

flourish when there’s ample<br />

quality accommodation.<br />

“Motel bed nights have been<br />

rising substantially according to<br />

Statistics New Zealand, siting a<br />

30 percent rise year on year in<br />

August, even before the lucrative<br />

summer season. Having a<br />

secure, convenient, clean and<br />

friendly place to stay, will make<br />

or break a visitor’s enjoyment<br />

<strong>of</strong> their trip to New Zealand<br />

- no matter how majestic the<br />

mountains or pristine the water<br />

views.<br />

“Summer is the time for<br />

immediate financial benefits<br />

when owning a motel,<br />

with floods <strong>of</strong> visitors from<br />

Asia, those escaping Northern<br />

Hemisphere winters and New<br />

Zealanders exploring their<br />

country by car.”<br />

Richard says the advantage<br />

<strong>of</strong> running a motel is that visitors<br />

generally remain independent<br />

so the owner/operators may<br />

choose to be as involved as<br />

they wish.<br />

It’s not a complicated business<br />

model, mainly requiring<br />

passion for good service and to<br />

be a good organiser - or have<br />

assistance from those that do. It<br />

can create employment opportunities<br />

for friends and relatives.<br />

A new owner can usually<br />

improve or flavour the business<br />

with their style, providing extra<br />

features and upgrades - stamping<br />

it with that memorable<br />

x-factor.<br />

He sees all types investing<br />

money and themselves<br />

into motels, hotels and tourist<br />

accommodation and says<br />

it can be a long-awaited lifestyle<br />

change - an alternative to<br />

retirement or an independent<br />

pr<strong>of</strong>itable change from working<br />

for someone else. Previous<br />

business experience is not mandatory.<br />

Having pride in <strong>of</strong>fering<br />

a great service, attention to<br />

detail and patience will ensure<br />

success<br />

Owners can decide to take<br />

more <strong>of</strong> a management role or<br />

be completely hands on. This<br />

can alternate depending on your<br />

lifestyle choices. A well-organised<br />

operation will tick along<br />

in the absence <strong>of</strong> their owners.<br />

Despite perceptions and tales<br />

<strong>of</strong> hard work involved, taking<br />

...the advantage <strong>of</strong> running a<br />

motel is that visitors generally<br />

remain independent so the owner/<br />

operators may choose to be as<br />

involved as they wish.<br />

a long holiday in the <strong>of</strong>f-peak<br />

season is achievable – although<br />

the first year will likely involve<br />

all hands-on deck.<br />

Richard says when it’s time<br />

to buy a motel, the process is<br />

largely straight forward; talk to<br />

brokers and those in the industry;<br />

search and inquire about<br />

several opportunities that meet<br />

your criteria and budget; check<br />

that the finances stack up over<br />

the past three years.<br />

Research the market and<br />

what’s on <strong>of</strong>fer. Reviews, such<br />

as Trip Advisor, will reveal past<br />

client satisfaction and forward<br />

bookings provide a snapshot <strong>of</strong><br />

likely immediate income.<br />

He says choosing the right<br />

location is the number one consideration<br />

– from the bustle and<br />

convenience <strong>of</strong> city life, to an<br />

enviable existence in a rural<br />

semi-tropical paradise.<br />

It’s wise not to stress the<br />

budget, and initially leasing<br />

rather than owning the premises<br />

freehold may be smarter.<br />

And always seek pr<strong>of</strong>essional<br />

advice before you sign a<br />

contract.<br />

Promoting and getting people<br />

through the door is vital,<br />

but there are many avenues,<br />

such as New Zealand accommodation<br />

websites, directories,<br />

associations and information<br />

centres to put you on the map<br />

– and <strong>of</strong> course the loud and<br />

far-reaching social media voice.<br />

The Motel Association <strong>of</strong> New<br />

Zealand also <strong>of</strong>fers training,<br />

support and information.<br />

Accommodation options<br />

are as varied as the landscapes.<br />

Motels, hotels, backpackers,<br />

holiday parks, and B&Bs each<br />

have specific benefits to suit<br />

a new owner’s individuality,<br />

budget and ambitions.


BAY OF PLENTY BUSINESS NEWS <strong>January</strong>/<strong>February</strong> <strong>2017</strong> 17<br />

Local accommodation provider<br />

continues awards hot streak<br />

Following their recent win at the 2016<br />

Westpac Tauranga <strong>Business</strong> Awards,<br />

Pacific Coast Lodge & Backpackers has<br />

added another accolade to its collection<br />

at the prestigious TNT Golden Backpack<br />

Awards for Australasian tourism operators.<br />

The <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong> lodgings<br />

won the Best<br />

Accommodation - New<br />

Zealand section at the annual<br />

event, held at the Skypoint<br />

on the Gold Coast, which<br />

was attended by more than<br />

200 guests<br />

We’re honoured to<br />

take the top spot<br />

and it’s a privilege<br />

to help make <strong>Bay</strong> <strong>of</strong><br />

<strong>Plenty</strong> a destination<br />

that visitors rave<br />

about<br />

The awards showcase the<br />

best in the adventure and<br />

backpacking sector across<br />

Australasia. After businesses<br />

and organisations are nominated,<br />

the awards are open<br />

for public voting and the win-<br />

ners are announced.<br />

This is the second time<br />

that owners Sarah Meadows<br />

and Matt Young have won<br />

the category, taking Best<br />

Accommodation in 2014 and<br />

making the finals in 2015.<br />

They were also TripAdvisor<br />

Certificate <strong>of</strong> Excellence<br />

award winners last year.<br />

Sarah says it was an honour<br />

to be nominated alongside<br />

prestigious backpacking<br />

organisations such as Base<br />

Backpackers Queenstown<br />

and YHA New Zealand.<br />

“These awards are the<br />

original and most established<br />

awards dedicated to those in<br />

the independent travel sector<br />

and rewarding companies<br />

which work the hardest to<br />

make backpacking around<br />

Australia and New Zealand<br />

that extra bit special.<br />

“Backpackers now know<br />

the <strong>Bay</strong> is the best place to<br />

come to in New Zealand for<br />

you to have the best work-life<br />

balance, and we have worked<br />

hard to provide a network <strong>of</strong><br />

contacts and support to help<br />

our visitors.<br />

“We supply up to 180<br />

workers to agencies, pack<br />

houses, orchards – even mums<br />

and dads wanting short-term<br />

help, such as babysitting or<br />

painting the fence.<br />

“Thanks to everyone who<br />

supported us and put in their<br />

vote.<br />

“We’re honoured to take<br />

the top spot and it’s a privilege<br />

to help make <strong>Bay</strong> <strong>of</strong><br />

<strong>Plenty</strong> a destination that visitors<br />

rave about.”<br />

Tourism <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong><br />

head <strong>of</strong> marketing Kath Low<br />

congratulates Sarah and Matt<br />

on their achievement and<br />

acknowledges their ongoing<br />

contribution to the tourism<br />

industry in the region.<br />

“We couldn’t be a thriving,<br />

attractive destination<br />

without operators who are<br />

confident in their knowledge<br />

<strong>of</strong> the region and passionate<br />

about what they do.<br />

“Sarah and Matt are a<br />

testament to this, constantly<br />

providing outstanding service<br />

to every single person that<br />

walks through their doors,<br />

and we thank them for their<br />

hard work and dedication.”<br />

Kath adds that the regional<br />

tourism organisation is<br />

always looking to engage and<br />

support their industry, and<br />

encourages new and existing<br />

businesses to make contact.<br />

“We know we are only as<br />

good as the people who are at<br />

the forefront <strong>of</strong> our industry<br />

and we want to ensure we<br />

are supporting the businesses<br />

and operators who make our<br />

tourism industry tick.<br />

Pacific Coast Lodge & Backpackers owners<br />

Matt Young and Sarah Meadows.<br />

“Please feel free to make<br />

contact with myself or any <strong>of</strong><br />

the team if you would like us<br />

to pay a visit, or if you seek<br />

guidance or direction in any<br />

way.”<br />

70129


18 BAY OF PLENTY BUSINESS NEWS <strong>January</strong>/<strong>February</strong> <strong>2017</strong><br />

New Cath Lab means one-stop<br />

care for heart patients<br />

A new cardiology centre at Tauranga<br />

Hospital will provide care close to home in<br />

a one-stop-shop for heart patients.<br />

THE CARDIAC SERVICES<br />

DEVELOPMENT<br />

CONTAINING THE CATH<br />

LAB INCLUDES:<br />

The Cardiac Catheterisation<br />

Laboratory (Cath Lab)<br />

took its first patients on<br />

<strong>January</strong> 16. The Cath Lab<br />

forms part <strong>of</strong> the Cardiac<br />

Services Building 50 development<br />

at the hospital which<br />

also includes a new clinical<br />

physiology area.<br />

Angiograms (taking images<br />

<strong>of</strong> the arteries), an interventional<br />

cardiology programme<br />

(including ballooning<br />

and stenting <strong>of</strong> arteries),<br />

implantable devices (e.g.<br />

pacemakers and implantable<br />

cardioverter defibrillators -<br />

ICDs) and other cardiology<br />

procedures will all be provided<br />

at the facility.<br />

“It’s a one-stop shop,<br />

with all the services co-located,<br />

which is so convenient<br />

from the patient’s perspective,”<br />

said clinical nurse<br />

manager Jason Money. “The<br />

independent Cath Lab will<br />

also give us opportunity to<br />

expand these services in the<br />

coming years so we have<br />

enough capacity to provide<br />

for future growth.”<br />

The new Cath Lab features<br />

state-<strong>of</strong>-the-art equipment<br />

including a $1.5 million<br />

Toshiba Infinix Cardiac<br />

Catheter Lab.<br />

The move means greater<br />

convenience for patients,<br />

with the location <strong>of</strong> a number<br />

<strong>of</strong> services being streamlined.<br />

Previously these procedures<br />

required a combination<br />

<strong>of</strong> three departments:<br />

Cardiology, Medical Day<br />

Stay and Radiology. The new<br />

Cath Lab will operate as a<br />

standalone service.<br />

“It’s a win-win,” said<br />

Jason. “Not only does it allow<br />

us to give care in one location,<br />

for our patients. It also<br />

allows us to free up resources<br />

for two other departments<br />

from the demands that our<br />

work was previously putting<br />

on them.<br />

“Being focused on cardiac<br />

services in one location like<br />

this gives us greater opportunities<br />

to ensure that the care<br />

we provide to our patients<br />

is efficient and accessible,<br />

with less need for patients to<br />

move between departments.<br />

This is an exciting development.<br />

We’ve been planning<br />

for it for a few years, so it’s<br />

great to see it in place.”<br />

The Cath Lab will continue<br />

to provide care for<br />

Whakatane Hospital patients.<br />

The Cath Lab will be<br />

staffed by six nurses and an<br />

HCA assistant who will work<br />

alongside cardiologists, clinical<br />

physiologists and radiographers<br />

rotating through.<br />

A pre and post procedure<br />

day-stay with seven beds<br />

Three echocardiology rooms<br />

One echocardiology<br />

reporting room<br />

Three ECG<br />

(Electrocardiogram) rooms<br />

Respiratory laboratory<br />

Exercise room<br />

Two cardiac implantable<br />

device service rooms<br />

Orbit Travel app makes<br />

business travel easy<br />

Technology plays a key<br />

role in the way we do<br />

business, and we’re continuing<br />

to invest in smarter<br />

ways to help you be more efficient<br />

with your business. The<br />

Orbit Travel app is one <strong>of</strong> our<br />

key innovative solutions we<br />

provide to our clients, focused<br />

on making your business travel<br />

as hassle free as it can be.<br />

Forget paper itineraries.<br />

Our exclusive Orbit Travel<br />

app gives you instant access<br />

to all your trip details, including<br />

flight, hotel and taxi bookings,<br />

as well as maps, destination<br />

guides and more. The<br />

app uses “push technology” so<br />

that any updates Orbit make<br />

to your itinerary will automatically<br />

populate and update the<br />

app, meaning you don’t need<br />

to login or re-enter a booking<br />

reference each time you have<br />

travel details updated.<br />

The app is also the only<br />

travel management company<br />

app in New Zealand that<br />

allows travellers to board their<br />

Clinical Nurse Manager Jason Money with the<br />

$1.5 million Toshiba Infinix Cardiac Catheter Lab.<br />

domestic Air NZ flight by<br />

scanning a barcode. In addition,<br />

you can check in with<br />

Jetstar and Air NZ through<br />

the app.<br />

Your own personal assistant,<br />

the app holds travellers’<br />

itinerary details, regardless <strong>of</strong><br />

the airline they are travelling<br />

and includes accommodation,<br />

rental cars and taxi<br />

bookings made by Orbit staff.<br />

And even better, you can ever<br />

share your itinerary and travel<br />

details with other people!<br />

Ask us for a proposal<br />

Whatever your business<br />

travel needs, we would love<br />

to have the chance to chat<br />

about how Orbit can support<br />

you – we can meet at your<br />

<strong>of</strong>fice, over c<strong>of</strong>fee, or even<br />

just over email.<br />

We can provide you with a<br />

free review <strong>of</strong> your business<br />

travel policy – or if you don’t<br />

currently have a travel policy,<br />

we can provide you with<br />

a recommended approach for<br />

managing your travel.<br />

Already with another travel<br />

management? No worries, we<br />

have a very simple transition<br />

and implementation process.<br />

Contact Deborah Workman<br />

for more information.<br />

Available on<br />

APPLE<br />

Available on<br />

ANDROID


19<br />

How to have a healthier <strong>2017</strong><br />

First things first... if you are someone who<br />

has been battling injuries for the whole <strong>of</strong><br />

2016 and feel you have been going around<br />

in circles, it is time to start <strong>2017</strong> <strong>of</strong>f right!<br />

Wellness check:<br />

An option I suggest is to<br />

book yourself in with your<br />

local physiotherapist for a full<br />

wellness check. Ask them for<br />

a biomechanical assessment as<br />

well as a functional movement<br />

screen. These two tests can help<br />

pinpoint your strengths and<br />

weaknesses so you can create<br />

a training programme specifically<br />

for you (not a generic programme<br />

that could injure you<br />

further).<br />

It is key to know how your<br />

body moves and what its weaknesses<br />

are, to get the most out<br />

<strong>of</strong> your workouts and get the<br />

right balance for your body. A<br />

Functional Movement Screen<br />

(FMS) identifies areas <strong>of</strong> weakness<br />

and tightness and may predict<br />

the likelihood <strong>of</strong> future injury.<br />

A Biomechanical Assessment<br />

is an assessment <strong>of</strong> movement<br />

which can explore specific areas<br />

identified by the FMS to find the<br />

underlying cause <strong>of</strong> the movement<br />

or strength limitations. It<br />

can also identify imbalance or<br />

lack <strong>of</strong> symmetry in the body<br />

and postural abnormalities.<br />

Exercise:<br />

Once you have had your<br />

wellness check; start exercising.<br />

You don’t always have to be in<br />

the gym; go for a walk, play<br />

tennis, go surfing…just getting<br />

active will release those good<br />

endorphins and make you feel<br />

great.<br />

When you go back to work<br />

make sure you take regular<br />

breaks to stretch and move<br />

around. If you are in a physical<br />

job; warm the body up before<br />

you start the day by stretching<br />

key muscles you use, jump on<br />

your oov and fire up your core...<br />

and then do the same after your<br />

shift to help relieve any tightness.<br />

Nutrition:<br />

Although exercising plays a<br />

huge part in how we feel; if<br />

you are not backing it up with<br />

healthy eating and fuelling your<br />

body with the right food, you<br />

will just keep putting stress on<br />

your body.<br />

Stretching:<br />

Most <strong>of</strong> us don’t like to take<br />

the time out to stretch because<br />

it seems like a waste <strong>of</strong> time. In<br />

fact; this is key to your body’s<br />

recovery before and after a<br />

workout. It is also important<br />

to mix up your workouts with<br />

weights, cardio and stretching<br />

such as yoga.<br />

This is to give different muscle<br />

groups a break and to pinpoint<br />

different muscle groups to<br />

help with your overall strength.<br />

Classes like yoga are fantastic<br />

to lengthen and strengthen your<br />

body, create good breathing<br />

patterns and relaxation, which<br />

is good for the mind.<br />

My favourite stretch (and<br />

this is something you can do at<br />

home) is the Psoas stretch.<br />

The Psoas muscle, in my<br />

opinion, is one <strong>of</strong> the most<br />

important muscles in your<br />

body. It plays a significant role<br />

in determining the efficacy <strong>of</strong><br />

spinal function.<br />

The three basics <strong>of</strong> why the<br />

Psoas is so important:<br />

1. It holds us upright (when<br />

we stand the Psoas crosses<br />

the rim <strong>of</strong> our pelvis and<br />

pulls the lumbar vertebrae<br />

forward and down creating<br />

this important curve which<br />

allows us to stand upright).<br />

2. It is the walking muscle (the<br />

Psoas muscle initiates the<br />

movement for walking)<br />

3. Helps us react to traumatic<br />

situations (most movements<br />

made in a traumatic situation<br />

will include the Psoas<br />

muscle e.g. running away<br />

from something when in<br />

danger etc.).<br />

To sum it up; the Psoas is<br />

an extremely important muscle<br />

and needs to be looked after to<br />

get the most out <strong>of</strong> your workouts<br />

and daily life.<br />

WORKPLACE WELLBEING<br />

> BY JOHN APPEL<br />

Director, Flex Fitness | Email: mount@flexfitnessgym.co.nz<br />

BELOW IS A GREAT STRETCH YOU CAN<br />

DO AT HOME TO RELEASE THE PSOAS:<br />

Goal: Release the tightness in your Psoas<br />

Improves: Normal posture, hip extension,<br />

glute activation<br />

Reduces: Lower back and hip pain<br />

Instructions:<br />

1) Get in to a lunge position with the knee resting<br />

on the floor<br />

2) Head, shoulder, hip and grounded knee<br />

should be in line<br />

3) Relax and find your stability in the position<br />

4) Squeeze your glutes as you tilt your hips<br />

forward<br />

5) Hold the position for 30-60 seconds, repeat<br />

2 to 3 times then switch sides<br />

Self care: Although we all lead busy lives with<br />

work/meetings, catching up with friends, running<br />

around after the kids... it is so important to<br />

take time out for yourself. If you feel great it will<br />

rub <strong>of</strong>f on everyone around you.<br />

How much should we be spending on IT?<br />

This depends upon your<br />

industry, stage <strong>of</strong> business<br />

development,<br />

source <strong>of</strong> revenue and maturity<br />

level. It also depends on<br />

your business model - for<br />

example, E<strong>Bay</strong> and Trademe,<br />

leading e-commerce sites<br />

will invest more (relatively)<br />

on technology than your<br />

local merchandise shop or<br />

panel beater.<br />

Gartner and other statistical<br />

benchmarking analysis<br />

and a quick internet search<br />

will state that across the<br />

globe “you should spend<br />

three to six percent <strong>of</strong> revenue<br />

on IT”.<br />

However, this rule <strong>of</strong><br />

thumb needs more consideration<br />

for a variety <strong>of</strong> reasons.<br />

Determining what the correct<br />

percentage or level <strong>of</strong><br />

annual spend may be a difficult<br />

question to answer as not<br />

all IT spend is a cost.<br />

Some may be an investment,<br />

some a business opportunity<br />

and some biased on<br />

the historical nature <strong>of</strong> the<br />

organisation and the industry<br />

it is in.<br />

For example, if you are<br />

in the manufacturing sector,<br />

and your line <strong>of</strong> business<br />

gets along just fine with an<br />

IT spend <strong>of</strong> five percent <strong>of</strong><br />

revenue, but the pr<strong>of</strong>essional<br />

services arm may need 3 percent<br />

and the app development<br />

or robotic R&D team may<br />

need 25 percent.<br />

Percentage <strong>of</strong> IT spend<br />

versus revenue have traditionally<br />

been the measures<br />

CEOs liked as they gave<br />

sense <strong>of</strong> measurement and<br />

objectivity, but sadly they<br />

are not precise due to figures<br />

being constructed on<br />

accounting rules and allocation.<br />

This can lead to dangerous<br />

IT decisions.<br />

Also, what is being measured<br />

and what are you benchmarking<br />

against as a percentage<br />

<strong>of</strong> revenue or your overall<br />

expenses? Does your website<br />

fall under marketing or IT?<br />

Is that app you are developing,<br />

operational, R&D, marketing<br />

or a technology cost<br />

or investment? Is your cyber<br />

security insurance, IT, technology<br />

or insurance? What<br />

about shadow spending and<br />

other departments technology<br />

use? What cost codes do<br />

each <strong>of</strong> these fit in? This can<br />

make it difficult to benchmark.<br />

Further to this what<br />

element <strong>of</strong> technology should<br />

be proportionate to overall IT<br />

spend and what is included in<br />

the technology budget and at<br />

what portion <strong>of</strong> that spend as<br />

a percentage <strong>of</strong> the budget,<br />

e.g. Should 4-6 percent <strong>of</strong> IT<br />

budget go towards security?<br />

According to Gartner,<br />

companies spend 66 percent<br />

<strong>of</strong> their IT budgets to run IT<br />

(do what it takes to keep IT<br />

systems chugging along), and<br />

spend the rest on business<br />

growth projects or transformation<br />

projects (those that<br />

help the company increase<br />

revenue, enter new markets<br />

or try something new). The<br />

ideal is a 50/50 split, but<br />

achieving it isn't easy.<br />

At Stratus Blue, we<br />

encourage our customers to<br />

benchmark those elements<br />

that keep your business running,<br />

assist in growth and<br />

those that transform it to the<br />

next stage <strong>of</strong> evolution. We<br />

can then change the question<br />

from “How much should I<br />

spend?", to "How much can<br />

we make or save by spending<br />

x on this?”.<br />

TECH TALK<br />

> BY TONY SNOW<br />

For <strong>2017</strong>, make a key focus on<br />

knowing your body’s weakness<br />

– this is key to improving your<br />

overall fitness and wellbeing.<br />

Director Stratus Blue Ltd. Tony@stratusblue.co.nz | Mobile<br />

021 361 714 T 07 777 0010.


20 BAY OF PLENTY BUSINESS NEWS <strong>January</strong>/<strong>February</strong> <strong>2017</strong><br />

FOCUS ON YOU<br />

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For many <strong>of</strong> us returning to work means<br />

the end <strong>of</strong> the space simplicity and fun we<br />

had on holiday. But does this really need to<br />

be so?<br />

By ANNMARIE COULSON<br />

I<br />

believe that with a new<br />

intention we can create a<br />

holiday feel to everyday<br />

life. To get your creative juices<br />

flowing I will share some<br />

ideas my clients and I are<br />

experimenting with.<br />

Reduce technology<br />

One <strong>of</strong> the joys <strong>of</strong> camping<br />

is getting away from intrusive<br />

and addictive technology, so<br />

continue this by creating a<br />

daily technology-free time. At<br />

the very least turn the phone<br />

and TV <strong>of</strong>f during dinner and<br />

enjoy connecting with your<br />

family, savouring the food,<br />

and eating dinner in peace.<br />

Schedule white space<br />

It is such an energising gift<br />

to know that you will always<br />

get some daily “me time”,<br />

where nothing is booked or<br />

planned. Use the waiting time<br />

around kids’ activities to read,<br />

walk or listen to music. Take<br />

a small detour on the way<br />

home from work and spend<br />

time by the river or park to<br />

unwind before domestic bedlam<br />

begins. Make the hour<br />

before bedtime spacious and<br />

do something to unwind and<br />

relax, so that you fall asleep<br />

easily. Find a way to nourish<br />

your senses every day. E.g.<br />

absorb a view, listen to uplifting<br />

music, or savour a piece<br />

<strong>of</strong> quality chocolate or a cup<br />

<strong>of</strong> tea. None <strong>of</strong> these activities<br />

take very long but they really<br />

replenish your energy.<br />

Get out in nature<br />

Enjoy the summer weather,<br />

by eating outside, it doesn’t<br />

take any longer, but it makes<br />

you feel in a holiday mood.<br />

Leave the <strong>of</strong>fice at lunchtime<br />

and lie under a tree and watch<br />

the clouds or insects in the<br />

grass. In the evenings, watch<br />

the sunset, play tennis, potter<br />

in the garden or walk around<br />

the block. In the weekends<br />

explore river walks or gullies<br />

on foot or bike. Getting outside<br />

does wonders for stress<br />

levels.<br />

Have fun<br />

Create a list <strong>of</strong> achievable<br />

treats you can give yourself,<br />

and schedule these little<br />

pleasures into your week. Sing<br />

in the car while commuting;<br />

buy a flower or photo frame<br />

for your desk. In your lunch<br />

hour meet with a friend or<br />

visit an art gallery, new café,<br />

bookstore or library. After<br />

work take a fun class, play<br />

with your dog or kids, dance<br />

or sing while you cook or do<br />

housework.<br />

Socialise<br />

Spending meaningful time<br />

with people whose company<br />

you enjoy, makes you feel connected<br />

energised and reminds<br />

you that there is more to life<br />

than work. So socialise all<br />

year around by making connecting<br />

and entertaining easy.<br />

Keep cooking to a minimum<br />

by inviting people for afternoon<br />

tea, dessert, takeaways or<br />

a potluck meal. Save time and<br />

combine socialising with an<br />

activity you are already doing,<br />

like tennis, golf, cycling or<br />

walking. Or invite friends to<br />

join you on an outing such<br />

as berry picking, going to a<br />

market, or attending an event<br />

at the summer garden festival.<br />

Action challenge<br />

Identify what aspects you<br />

love about being on holiday.<br />

How can you give yourself a<br />

taste <strong>of</strong> that in everyday life?<br />

Many <strong>of</strong> you will believe you<br />

can’t afford the time to follow<br />

these suggestions, but as my<br />

clients can testify these small<br />

changes reap huge returns and<br />

will reward you with increased<br />

energy, focus and joy.<br />

Annemarie Coulson is a<br />

Hamilton-based life coach.<br />

She specialises in supporting<br />

struggling, sad or stressed<br />

clients to make choices and<br />

changes that lead to greater<br />

happiness and life balance.<br />

For more information visit<br />

www.lifecoacher.co.nz or<br />

phone 021 076 5450.<br />

Braemar Hospital<br />

taking good care <strong>of</strong> you<br />

Braemar Hospital – one <strong>of</strong> the largest<br />

private surgical hospitals on a single site<br />

in New Zealand.<br />

• More than 100 top class Specialists<br />

• 10 state <strong>of</strong> the art operating rooms<br />

• Full HDU / ICU facilities<br />

• Ensuites in all inpatient rooms<br />

• Patient lounges and courtyards<br />

• Private chemotherapy<br />

Ask for Braemar<br />

www.braemarhospital.co.nz<br />

24 Ohaupo Road<br />

Hamilton<br />

Phone 07 843 1899 | Fax 07 834 3944


Less chemicals key to<br />

Whakatane strawberry venture<br />

Nothing says summer in the Eastern <strong>Bay</strong> <strong>of</strong><br />

<strong>Plenty</strong> like biting into a sweet strawberry.<br />

BAY OF PLENTY BUSINESS NEWS <strong>January</strong>/<strong>February</strong> <strong>2017</strong> 21<br />

By KATEE SHANKS<br />

And if you’re fortunate<br />

enough to be biting<br />

into a Blueberry<br />

Corner strawberry, you can<br />

do so knowing it’s as close to<br />

an organically-grown strawberry<br />

as they can get.<br />

It’s not been possible for<br />

Whakatane’s Ben and Heidi<br />

Rosewarne to grow strawberries<br />

organically but they<br />

are getting as close as they<br />

can after making a decision<br />

to stop fumigating their<br />

Thornton Road orchard.<br />

The blueberries at blueberry<br />

corner are now certified<br />

organic.<br />

A few years ago and with<br />

the knowledge fumigation<br />

was not environmentally<br />

sustainable, the Rosewarnes<br />

opted to grow in substrate<br />

and began a journey <strong>of</strong> learning<br />

that continues today.<br />

Fertigation is the injection<br />

<strong>of</strong> fertilisers, soil amendments<br />

and other water-soluble<br />

products into an irrigation<br />

system in which the<br />

berries grow in a substrate.<br />

The purpose is to significantly<br />

reduce the chemicals<br />

used to keep the berries disease-free.<br />

“Rain is the biggest threat<br />

to strawberries,” Heidi said.<br />

“Rain brings disease and<br />

that’s why fertigation is so<br />

much more environmentally<br />

friendly.”<br />

Once they had decided<br />

to not fumigate, the couple<br />

went in search <strong>of</strong> someone<br />

with knowledge on a method<br />

and wound up in Masterton<br />

talking to Alan Bissett, a<br />

Scotland-born, Americanemployed,<br />

Wairarapa resident.<br />

Once he had imparted<br />

his knowledge, he suggested<br />

the Rosewarnes travel to<br />

Tasmania where substrate<br />

grown-strawberries are common.<br />

They did and, on their<br />

return, got busy building tunnels<br />

and putting irrigation<br />

systems together.<br />

The Rosewarnes began<br />

with two grow tunnels and<br />

say they experimented their<br />

way to productivity.<br />

“There were a lot <strong>of</strong> teething<br />

problems and we made<br />

quite a few mistakes. Boy,<br />

did we make mistakes.”<br />

The berries are grown in<br />

coir, a natural by-product <strong>of</strong><br />

the coconut husk that is dried<br />

in the islands and shipped to<br />

New Zealand. Liquid fertiliser<br />

is fed into the coir and<br />

the strawberry plant takes<br />

what it needs.<br />

There are now nine grow<br />

tunnels on the orchard and the<br />

Non-fumigated strawberries at<br />

Blueberry Corner near Whakatane.<br />

2016/<strong>2017</strong> signals the second<br />

season the Rosewarnes’ have<br />

used them all. The couple<br />

remains one <strong>of</strong> only a handful<br />

<strong>of</strong> New Zealand strawberry<br />

growers’ using fertigation<br />

instead <strong>of</strong> traditional in<br />

ground methods.<br />

As well as reducing the<br />

amount <strong>of</strong> chemicals used,<br />

irrigation and fertigation<br />

mean the plants continue to<br />

produce berries until about<br />

Easter.<br />

As well as strawberries<br />

the Rosewarnes grow raspberries,<br />

boysenberries and<br />

blackberries in the tunnels.<br />

Their blueberries are 100<br />

percent organic and they also<br />

produce blueberry honey.<br />

When they first began<br />

producing blueberries,<br />

almost 100 percent were<br />

exported. Now only 15<br />

percent is shipped away as<br />

gates sales take care <strong>of</strong> the<br />

bulk <strong>of</strong> the fruit.<br />

The end result: a beautiful<br />

sweet strawberry.<br />

07 578 9144<br />

Tauranga Windscreen<br />

54 First ave, Tauranga 3110<br />

info@taurangawindscreen.co.nz<br />

www.taurangawindscreen.co.nz<br />

15094<br />

Hamilton Windscreen LWP.indd 1<br />

2/12/10 9:23:50 AM


22 BAY OF PLENTY BUSINESS NEWS <strong>January</strong>/<strong>February</strong> <strong>2017</strong><br />

Mussel farm key to<br />

Opotiki’s recovery<br />

A mussel barge heading out<br />

to sea to add extra lines.<br />

When the vessel Northern Quest crossed<br />

the Whakatane bar last month, it did so<br />

with 17 years <strong>of</strong> dreams, disappointments<br />

and interminable determination in its wake.<br />

By KATEE SHANKS<br />

The Northern Quest was<br />

carrying Whakatohea<br />

Mussels Ltd’s first commercial<br />

load <strong>of</strong> mussels, raised<br />

in waters eight kilometres <strong>of</strong>f<br />

the Opotiki coastline where<br />

currents from the Kermadecs<br />

bring nutrient-rich water ideal<br />

for aquaculture.<br />

About 50 tonnes <strong>of</strong> green<br />

lipped mussels, destined for<br />

local markets and representing<br />

yet another step toward<br />

the revitalisation <strong>of</strong> a town,<br />

crossed the bar on Northern<br />

Quest.<br />

The history <strong>of</strong> the haul<br />

dates back to 2001 when<br />

Eastern Sea Farms Ltd<br />

(ESFL) was established by<br />

the Whakatohea Trust Board<br />

and its partners. The Trust<br />

Board owned 54 percent<br />

<strong>of</strong> the shareholding with<br />

Sealord holding 26 percent<br />

and New Zealand Sea Farms<br />

Ltd (NZSF) controlling the<br />

remaining 26 percent.<br />

The same year EFSL<br />

applied for consent to farm<br />

3800 hectares <strong>of</strong> water space<br />

<strong>of</strong>f Opotiki.<br />

Over time both Sealord<br />

and NZSF exited the project<br />

and Whakatohea formed a<br />

separate company with local<br />

investors to farm the space<br />

called Whakatohea Mussels.<br />

Consent for a 20-year<br />

period was finally granted in<br />

2009 following a long legislative<br />

process and research into<br />

commercialisation began,<br />

carried out by ESFL’s science<br />

provider, The Cawthron<br />

Institute.<br />

The first three mussel lines<br />

were installed in 2010. The<br />

venture now boasts close to<br />

150 lines and, at 300 lines,<br />

enough mussels will be produced<br />

to justify a local processing<br />

plant.<br />

And while Whakatohea<br />

Mussels Ltd battled, tri-<br />

alled and tested, the Opotiki<br />

District Council had also<br />

started a project <strong>of</strong> its own in<br />

a bid to support the aquaculture<br />

venture.<br />

Opotiki Mayor John Forbes<br />

heads the Opotiki Harbour<br />

Redevelopment Project, a<br />

project designed to improve<br />

navigability at the mouth <strong>of</strong><br />

the Opotiki Harbour.<br />

Coincidently, Mr Forbes<br />

began his first term as mayor<br />

in 2001, right about when<br />

the dream began. He has just<br />

been re-elected for his fifth<br />

term.<br />

“I actually recall the day<br />

someone started talking to me<br />

about the potential <strong>of</strong> mussel<br />

farming but it just didn’t add<br />

up,” Mr Forbes told <strong>Bay</strong> <strong>of</strong><br />

<strong>Plenty</strong> <strong>Business</strong> <strong>News</strong>.<br />

“But then I began researching<br />

and came to the realisation<br />

it was an exact fit for the<br />

region.”<br />

Opotiki was once a bustling<br />

port but in the mid-<br />

1960s ships stopped using the<br />

entrance and now it is laden<br />

with silt. In 2002 the first<br />

stage <strong>of</strong> a study assessing<br />

the feasibility <strong>of</strong> improving<br />

the harbour was reported. A<br />

second stage followed before<br />

six possible training wall or<br />

groyne designs were identified.<br />

The six was narrowed to<br />

then, then a final design chosen.<br />

In 2009 permits and consents<br />

were granted to develop<br />

the harbour entrance. 2009<br />

also saw the launch <strong>of</strong> the<br />

<strong>Bay</strong> <strong>of</strong> Connections Regional<br />

Aquaculture Strategy. The<br />

redevelopment <strong>of</strong> the harbour<br />

will allow produce from the<br />

sea farm to be landed and<br />

processed locally.<br />

The Harbour Project is<br />

now fully consented. Opotiki<br />

District Council has allocated<br />

$5.4 million to the cause, <strong>Bay</strong><br />

<strong>of</strong> <strong>Plenty</strong> Regional Council<br />

has pledged $20 million, and<br />

Government has provided $3<br />

million, with a view to a further<br />

$26 million once final<br />

geotechnical work is complete.<br />

“In September we issued<br />

the Request for Proposal<br />

(RFP) to two shortlisted<br />

tenderers for the Harbour<br />

Development, Opotiki<br />

District Council chief executive<br />

Aileen Lawrie said.<br />

“This mean detailed<br />

design can start on the harbour<br />

structures and, by March<br />

next year, we will have two<br />

very comprehensive tenders<br />

in front <strong>of</strong> us.”<br />

There is a general feeling<br />

within the town the “twin<br />

projects” will enrich the lives<br />

<strong>of</strong> the 9000-strong population<br />

<strong>of</strong> the Opotiki District.<br />

Mayor Forbes believes<br />

the potential long-term benefits<br />

<strong>of</strong> the projects promise<br />

upwards <strong>of</strong> 300 jobs; from<br />

boat maintenance to mussel<br />

marketing, a predicted $50<br />

million to the regional GDP<br />

and improved household<br />

incomes.<br />

“However it’s not just for<br />

Opotiki, or the Eastern <strong>Bay</strong>,<br />

or even the wider <strong>Bay</strong> <strong>of</strong><br />

<strong>Plenty</strong>, this is something that<br />

has to be seen as benefitting<br />

the country.<br />

“Added to that, and it may<br />

seem a grandiose statement,<br />

but I like to think what we<br />

are doing here is also a contribution<br />

toward saving our<br />

planet,” Mr Forbes said.<br />

“We’re taking away some<br />

<strong>of</strong> the pressure growing protein<br />

on the land creates, and<br />

we’re doing it in the sea. The<br />

ability to feed people worldwide,<br />

with something we are<br />

growing in local waters, is<br />

incredible.<br />

“I’ve been involved since<br />

pretty much the beginning<br />

and I have never lost the passion.<br />

There have been hurdles<br />

sure, but we’re getting there<br />

and that is incredibly exciting.”<br />

He wholeheartedly<br />

believes if the Opotiki<br />

Aquaculture industry scales<br />

up, the sky is the limit.<br />

For Whakatohea, it means<br />

some <strong>of</strong> the 90 percent <strong>of</strong> the<br />

iwi’s 12,000 members living<br />

away from the district may<br />

return home.<br />

A conceptual image <strong>of</strong> Opotiki’s harbour<br />

development showing the groynes on either side.<br />

A clean line <strong>of</strong> Opotiki mussels.<br />

Prime Minister John Key, Opotiki Mayor John Forbes, Kawerau Mayor Malcolm<br />

Campbell, Whakatane Mayor Tony Bonne and East Coast MP and Ohope resident<br />

Anne Tolley discussing the Harbour Project two years ago.


<strong>Bay</strong> <strong>of</strong> plenty<br />

BAY OF PLENTY BUSINESS NEWS <strong>January</strong>/<strong>February</strong> <strong>2017</strong> 23<br />

First on the scene<br />

2016 saw a great selection <strong>of</strong> <strong>Business</strong> After Five gatherings (BA5)<br />

throughout <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong>. Here’s a snapshot <strong>of</strong> some <strong>of</strong> those events.<br />

1<br />

Mt Manganui’s Lysaght Consultants – Tauranga Chamber <strong>of</strong> Commerce<br />

2<br />

1 Carlene Macrae, Attwood Law; Mike Stott, Lysaght Consultants. 2 Julie Hammon and Alexandra Hammon-Elliott, Hammon Diamond Jeweller. 3 Stan Gregec, Tauranga Chamber <strong>of</strong><br />

Commerce; Helena Fowler, ANZ Bank.<br />

3<br />

1<br />

Volunteering <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong> – Tauranga Chamber <strong>of</strong> Commerce<br />

1 David Schicker, <strong>Bay</strong> Venues; Keryn Jarvis, Staples Roadway Tauranga; Juliette Smith, Perfection Enhanced; Dale Kirk, Mike Pero Real Estate. 2 Sarah Errico, Volunteering <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong>;<br />

Kirsten Richards, Mediaworks.<br />

2<br />

1<br />

Vodafone – Rotorua Chamber <strong>of</strong> Commerce<br />

2 3<br />

1 Trevor Maxwell, Rotorua Lakes Council; Steve Hughson, Vodafone; Ken Lamb, McDowell Real Estate; Mike Johnson, Nikare Lakeside Lodge. 2 Justin Knowles, NZME Radio; Ricci Harbuck,<br />

Ricci Travel; Martyn Evans, Welsh Valleys Art. 3 Hammond Cardon, Jet Park Rotorua; Norm Rahiri, The Heat.<br />

1<br />

2<br />

Abracadabra Café – Rotorua Chamber <strong>of</strong> Commerce<br />

1 Justin Kala Genest, Abracadabra Café; Ian and Kathy Hawker, Hawker Investments. 2 Marinus Koppe, Print & Apparel Solutions; Trevor Maxwell, Rotorua District Council. 3 Jon Dimock,<br />

Ministry <strong>of</strong> Education; Paul Verney, Eves Realty; John Joyce, Elite <strong>Business</strong> Systems.<br />

3

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