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INSPIRED LIVING FOR ENTREPRENEURS AND YOUNG PROFESSIONALS<br />

WINTER <strong>2017</strong><br />

SERVICE<br />

AND<br />

SUCCESS<br />

WITH<br />

JANI-KING’S<br />

VICTOR BERRIOS<br />

JOE SCARLETT<br />

SHARES ADVICE ON<br />

LEADERSHIP<br />

IN TODAY’S<br />

WORKPLACE<br />

WHY READING IS KEY<br />

FOR<br />

SELF-MADE<br />

MILLIONAIRES<br />

VISITING<br />

NASHVILLE STUDIO<br />

OF<br />

DESIGNING<br />

WOMAN KATHY<br />

ANDERSON


Welcoming<br />

Diversity<br />

At Cracker Barrel Old Country Store ® , we think a key to our success<br />

is welcoming diversity in our company, our country stores,<br />

our restaurants, and our communities.<br />

crackerbarrel.com • © 2016 CBOCS Properties, Inc.<br />

0716_CB_HC_Diversity_Ad_CHECKERS_8.5x11.indd 1<br />

7/8/16 11:26 AM


11:26 AM


Welcome<br />

Production Editor<br />

PUBLISHER, CEO<br />

ERIC JORDAN<br />

Ejordan@theconnectmagazine.com<br />

C. Hugh Shelton<br />

Hugh Shelton is a problemsolver<br />

by nature. He truly<br />

enjoys facing the challenge of<br />

a creative crisis and devising a<br />

number of viable solutions. He<br />

approaches each project as a<br />

talented professional aware of<br />

the value of every part of design.<br />

He automatically examines the<br />

effectiveness of the intended<br />

message with small tweaks to balance, composition, eye flow,<br />

contrast, and font usage and type treatment. Hugh feels that a designer<br />

is honored with the responsibility of producing the most effective<br />

graphic within the given time of production.<br />

With 35 years of experience in graphic design and printing, Hugh<br />

started in his early teens by doing editorial and promotional line art<br />

for the newspaper where his parents still reside in west Tennessee.<br />

Beginning at the service bureau at MTSU, his early employment has<br />

included layout artist, graphic designer for marketing agencies and<br />

graphics director/manager at several print shops. His responsibilities<br />

ranged from layout to production and from setting jobs for straightto-plate<br />

printing to training corporate design concept departments. His<br />

freelance work ranges from portraits to conceptual design. In pursuit<br />

of even more creative satisfaction, he has done some minor work in<br />

comic books, designed sets for plays, illustrated and produced posters<br />

and book covers.<br />

Hugh has been the art director of Power Source Magazine<br />

since November 2005 and graphic designer and manager for 10<br />

Inspirational Country Music Weeks and Awards Shows. He regularly<br />

creates ads, writes and edits articles, and digitally produces a monthly<br />

publication along with color correcting and editing photos for use<br />

in CD sleeves, jewel cases, press kits, and billboards. Hugh began<br />

teaching at Nossi College of Art in the fall semester of 1998, and he<br />

now teaches three nights a week. <strong>The</strong> courses he instructs range from<br />

computer graphic programs to production art and from copywriting<br />

to sequential illustration. His artistic style lies somewhere comfortably<br />

between Renaissance masters and comic book artists.<br />

Graphic Design is an ever-growing and constantly improving<br />

process. One successful outcome leads to another. In the current<br />

trends of marketing, design has become just as important as written<br />

content. Often overlooked but still integral parts of increasing value<br />

of the message, facets of design include the psychology of color,<br />

photography or video position and inclusion, along with location and<br />

presentation of type. Hugh Shelton brings a great wealth of knowledge<br />

and creativity to every task he faces.<br />

PARTNER<br />

DR. EDDIE D. HAMILTON, MD, FAAP<br />

DIRECTOR OF BUSINESS DEVELOPMENT<br />

DAWN M. MASON<br />

Dmason@theconnectmagazine.com<br />

EDITOR-IN-CHIEF<br />

BRANDON HIRSCH<br />

Bhirsch@theconnectmagazine.com<br />

PRODUCTION EDITOR<br />

C. HUGH SHELTON<br />

CHShelton@theconnectmagazine.com<br />

ASSOCIATE EDITOR<br />

KEELAH JACKSON<br />

Kjackson@theconnectmagazine.com<br />

SENIOR WRITERS<br />

SHAWN WHITSELL<br />

RYAN HIRSCH<br />

CREATIVE DIRECTOR<br />

JESSICA COLEMAN<br />

Jcoleman@theconnectmagazine.com<br />

DIRECTOR OF PHOTOGRAPHY<br />

BARBARA POTTER<br />

Bpotter@theconnectmagazine.com<br />

WEDDING ACCOUNT COORDINATOR<br />

TEHKIA JORDAN<br />

Tjordan@theconnectmagazine.com<br />

DIRECTOR OF COMMUNITY ENGAGEMENT<br />

CAROLYN WALLER<br />

carolyn.waller@zeitlin.com<br />

CONTRIBUTING WRITERS<br />

DAWN M. MASON JOE SCARLETT<br />

KEELAH JACKSON K.K FOX<br />

ROSALYN ROSS RYAN HIRSCH<br />

SHAWN WHITSELL THOMAS C. SHEFFIELD<br />

VIVIAUNA BROWN<br />

DIRECTOR OF SALES<br />

ERIC JORDAN<br />

REGIONAL SALES REPRESENTATIVES<br />

Help Wanted<br />

ALABAMA FLORIDA<br />

GEORGIA KENTUCKY<br />

LOUISIANA MISSISSIPPI<br />

TENNESSEE VIRGINIA<br />

ADVERTISING INQUIRIES<br />

advertise@theconnectmagazine.com<br />

If you would like to place an AD or write an article for our next issue,<br />

please contact ERIC JORDAN at info@theconnectmagazine.com<br />

“Putting your business in Clients’ Hands”<br />

4 THE CONNECT MAGAZINE | WINTER <strong>2017</strong> THECONNECTMAGAZINE.COM


MOTIVATIONAL REASONS FOR BEING A<br />

STRONG “SOUL PLAYER” IN A STARTUP<br />

IF YOU’RE LOOKING to start your own<br />

business in <strong>2017</strong>, you need to be great<br />

at listening. This may sound harsh, but<br />

it’s true. <strong>The</strong> ability to build a passionate,<br />

resourceful, and committed team is<br />

paramount to the success of your new company.<br />

It’s the first step in fulfilling your vision, which<br />

is why it’s so important. For me, I pray for “soul<br />

players” or what I describe as people who are<br />

passionate about the work they do. Selling a<br />

vision (to investors, employees, customers, etc.)<br />

requires true passion and faith in what you’re<br />

doing. While it’s possible to achieve this on your<br />

own, having faith in God can make the process<br />

easier by reminding you of your self-worth and<br />

giving you confidence in knowing that God<br />

wants to bless you and your business.<br />

“Big Dreams Come From<br />

A Big God!”<br />

• PASSION - <strong>The</strong> entrepreneurial nature<br />

of a startup undoubtedly creates a lot of<br />

passion which means you will be working<br />

with colleagues every day who have the<br />

same positive energy and excitement as you<br />

do. With a smaller team, each person at a<br />

startup tends to have more opportunities to<br />

share, voice his/her opinions, and influence<br />

key decisions. You want that, right?<br />

• LEARN - <strong>The</strong> innovative nature of a<br />

startup usually allows you to have close<br />

contact with the founders (who are usually<br />

some of the best people to teach you honest<br />

entrepreneurial insights). Also, expect to<br />

get a lot of exposure to the intricacies of the<br />

entire business operation.<br />

• STOCK OPTIONS - Although working at<br />

a startup could mean a pay cut compared<br />

to a cushy corporate job, there are other<br />

benefits worth considering--including stock options<br />

(equity)--which may provide a huge upside for you<br />

if the company does well. If you get in the door early<br />

enough, this incentive can be positively life-changing!<br />

• MORE DIVERSITY - <strong>The</strong>re shouldn’t be much<br />

pigeonholing at a startup; you’re going to do and<br />

see a lot of different things. You will be thrown<br />

out of your comfort zone. You will get a chance to<br />

expand your horizons. With fewer (or zero) levels of<br />

bureaucracy, everyone is closer to one another. You<br />

should be well connected to your CEO as well as the<br />

network of customers, vendors, VCs, friends, etc. that<br />

surround the startup.<br />

• PERSONAL GROWTH - Last, but by no means<br />

least, you should join a startup because it’s a unique<br />

experience to help build something and be part of its<br />

growth from the very beginning. This means living the<br />

high highs, low lows, and everything in between..<br />

1 <strong>The</strong>ssalonians 5:11<br />

<strong>The</strong>refore encourage one another and build each other<br />

up, just as in fact you are doing.<br />

CEO/PUBLISHER<br />

THECONNECTMAGAZINE.COM WINTER <strong>2017</strong> | THE CONNECT MAGAZINE 5


42<br />

Contents<br />

<strong>Winter</strong> <strong>2017</strong><br />

Cover Story 24<br />

Features 18<br />

HOSPITALITY INDUSTRY ROYALTY, VICTOR<br />

BERRIOS, SHARES THE SECRETS OF HIS<br />

SUCCESS<br />

THE PURPOSE OF DIVERSITY AND WHY IT<br />

ACTUALLY MATTERS<br />

World-renowned lasik eye surgeon and philanthropist<br />

Dr. Ming Wang shares his thoughts about the<br />

importance of diversity and why it really matters.<br />

18<br />

24<br />

30<br />

DESIGNING WOMAN<br />

We stopped by Anderson Design Studio in Nashville,<br />

TN to find out why Kathy Anderson is becoming one<br />

of the most sought after designers in the country.<br />

42<br />

PHOENIX FORRESTER:<br />

REAL EVENTS. REAL PEOPLE. REAL STYLE<br />

Krystal Bonner explains the significance behind the<br />

name of her company Phoenix Forrester and how<br />

she arrived at the helm of this budding event and<br />

design firm.<br />

46<br />

PHOTOGRAPHER JAMES COLE: THE WORLD’S<br />

VISUAL STORYTELLER<br />

Landscape and architecture photographer, James<br />

Cole, takes us on a photographic journey around the<br />

world and into his mind.<br />

30<br />

46<br />

Columns 14<br />

WORKPLACE LEADERSHIP: THEN AND NOW<br />

Former Tractor Supply CEO Joe Scarlett reminds<br />

us that the times may change, but the principles of<br />

effective leadership remain the same.<br />

20<br />

PICTURES, POSTS, AND POLITICS: TIPS FOR<br />

AVOIDING A SOCIAL MEDIA DISASTER<br />

Why it’s nice to think twice before posting to<br />

social media<br />

34<br />

GET FIT FOR YOU<br />

Looking to jumpstart or restart your fitness journey?<br />

<strong>The</strong>se tips will help overcome your obstacles and get<br />

fit for life.<br />

14<br />

34<br />

36<br />

WRITING LIFE<br />

No matter what your reasons for journaling or the<br />

style, <strong>The</strong> <strong>Connect</strong> Magazine’s own K.K. Fox shares<br />

the importance of journaling in her own life.<br />

<strong>The</strong> <strong>Connect</strong> Magazine is a quarterly lifestyle publication committed to<br />

engaging our audience through inspirational stories of entrepreneurs, young<br />

professionals, and businesses committed to making a positive difference in<br />

their lives and in the lives of others<br />

6 THE CONNECT MAGAZINE | WINTER <strong>2017</strong> THECONNECTMAGAZINE.COM


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Former NFL All-Pro linebacker Al Smith shares his<br />

personal experiences and the lessons he learned from<br />

his memoirs. Included are 17 lessons on what it takes<br />

to go from amateur to pro in all aspects of life, not<br />

just in sports or in business. This book will encourage<br />

you, maybe even challenge you to take an all-in, allpro<br />

mindset embracing the attitude and character it<br />

takes to both think like a pro and act like a pro!<br />

Al Smith is a former National Football League<br />

player, author, and speaker with over 25 years<br />

of leadership experience. He learned discipline,<br />

structure, and values from his mother. Al is a former<br />

executive with the Tennessee Titans, NFL Alumni<br />

President, Sports Analyst and former Director of Player<br />

Development at Vanderbilt University in Nashville,<br />

Tennessee. Al serves on the Board of Directors for<br />

the NFL Alumni Association and the American Cancer<br />

Society and has contributed in multiple organizations<br />

including Big Brothers Big Sisters, Bridges Domestic<br />

Violence and the Ronald McDonald House. Al is<br />

also an Ambassador with the Fuel Up to Play 60<br />

Organization. Al’s career in the NFL included Pro Bowl<br />

selections and first team All-Pro Honors.<br />

12 THE CONNECT MAGAZINE | WINTER <strong>2017</strong><br />

THECONNECTMAGAZINE.COM


EMPOWERMENT<br />

WORKPLACE LEADERSHIP:<br />

THEN AND NOW<br />

PHOTOGRAPH BY BRANDON HIRSCH<br />

WRITTEN BY: JOE SCARLETT<br />

LEADERSHIP STYLE HAS evolved over the years, but its<br />

most basic principles remain unchanged. In my 50+<br />

years in business-leadership roles, I have been privy to<br />

plenty of transformations in society and business practices<br />

that impact leaders from all walks of life. I have learned<br />

from many different mentors and, in turn, I have passed along some<br />

enduring leadership tenets to the next generation of entrepreneurs.<br />

One of the most positive shifts I’ve noticed is in the widespread use<br />

of transparent communication. Back in my first managerial position,<br />

my retail role models were very direct—in a different way. <strong>The</strong>y gave<br />

orders, with little or no conversation, and expected the work to be done.<br />

Status as the boss was a big deal. So when the“king” said something<br />

his people obeyed, seldom challenging any fresh ideas. In those days<br />

business management and leadership took an almost a militaristic<br />

approach to everyday work. That was just the way it was done.<br />

Over time, as the workforce has become more educated, the<br />

workplace has become a more collaborative space. In an increasingly<br />

competitive marketplace, employee engagement often makes the<br />

difference between winning and losing, so leaders have been forced by<br />

circumstances to communicate more clearly. It follows that listening,<br />

too, has become more and more important. Workers’ suggestions are<br />

no longer an interruption; they are essential to productive operations.<br />

<strong>The</strong> workplace has also made significant adjustments as a result<br />

of the legal and societal movement to equal-employment rights for<br />

women and minorities. When I was growing up, doctors and lawyers<br />

were men. Period. Now more than half of medical and law-school<br />

graduates are women—and those numbers continue to grow. As it<br />

should be in a modern society, the allocation of talent in business is<br />

no longer based on historic practices but rather on individual merit.<br />

We’ve also seen the rise of the team. In most every business,<br />

the collective talent of the team is the richest asset for long-term<br />

growth and success. Real talent is so essential that employees are now<br />

very often in the driver’s seat. Because the loss of top talent could<br />

easily paralyze a business remaining laser-focused on retention is<br />

paramount. More than ever, senior executives must stay on top of<br />

employees’ needs, wants and concerns.<br />

But the door swings both ways. Just as businesses want to retain<br />

top-quality talent, they must also continue to secure top-quality<br />

leadership — now a prime factor in influencing workers to take a job,<br />

stick with it and thrive in the long run. Those who study employee<br />

turnover know that the key factor to preventing it is always creating a<br />

healthy relationship between boss and subordinate. Bad bosses lead to<br />

high personnel turnover.<br />

Although much has changed in workplace operations, the<br />

principles of leadership remain the same. Open communication<br />

encourages teamwork. Talent and collaboration produces results.<br />

People follow and emulate exemplary role models. Leaders who<br />

reflect on these fundamentals will see huge payoffs in the future.<br />

Joe Scarlett is the retired CEO of Tractor Supply Company and Founder of the<br />

Scarlett Leadership Institute. For more on leadership see joescarlett.com<br />

Or write Joe at Joe@joescarlett.com<br />

14 THE CONNECT MAGAZINE | WINTER <strong>2017</strong> THECONNECTMAGAZINE.COM


EMPOWERMENT<br />

WHY READING<br />

IS FOR<br />

WRITTEN BY: RYAN W. HIRSCH<br />

ACCORDING TO A study conducted by Thomas Corley,<br />

it takes the average self-made millionaire 32 years to<br />

achieve millionaire status. His report also suggests that<br />

during this time, these individuals read an average of<br />

two books per month, which suggests that the average<br />

self-made millionaire, in his study, reads more than 750 books on<br />

his or her path to success. This is not meant to imply that one will<br />

automatically become a millionaire after reading 750 books. However,<br />

it does appear to be a common denominator that will likely yield some<br />

type of positive results if replicated.<br />

A few years ago, I interviewed Nashville Councilman,<br />

Walter Hunt, and he shared some interesting insights on<br />

the importance of reading. He noted that typical U.S.<br />

education systems are designed to spend grades<br />

one through three, teaching children how to learn<br />

to read, then spending the remaining years of<br />

education teaching them how to read to learn.<br />

Unfortunately, some children fail to learn<br />

how to read properly during the first few years of<br />

school, and it inhibits their ability to learn for the<br />

rest of their lives. Others learned how to read in the<br />

past, but have become so accustomed to watching<br />

television, listening to radio and getting short updates<br />

on social media, they have lost the desire to read and/or<br />

significantly reduced their ability to do so.<br />

Just as we need to diet and exercise to achieve our physical health<br />

goals, exercising our brains is imperative to achieving our career and<br />

learning goals. Multiple reports from researchers at Stanford and U.C.<br />

Berkeley suggest that reading can indeed improve your cognitive health.<br />

<strong>The</strong>se reports cite benefits of reading that include enhanced memory,<br />

focus, communication and analytical skills. <strong>The</strong>se items can help you in<br />

your current career and future business endeavors.<br />

But there’s a problem.<br />

Our attention spans are getting shorter, and in our society, we<br />

don’t typically allow nor create the time necessary to read and reap the<br />

benefits of doing so. With that being said, unfortunately, we’ve also<br />

grown accustomed to accepting convenience and speed in situations<br />

where quantity and quality are required. As a result, integral details are<br />

effectively forsaken.<br />

This yields misinformation or partial information and simply doesn’t<br />

provide the depth required to add value to our understanding of more<br />

complex topics. Although the internet and social media are inventions I<br />

happen to enjoy, I recognize that not every idea and piece of information can<br />

be consumed nor is meant to be consumed in 144 characters or less.<br />

It’s fair to say that technology has also made me lazy at times. Since<br />

most of the information I am interested in reading has been tailored to<br />

my taste and instantly arrives on my newsfeed, I don’t always consume<br />

objective, unbiased information, nor explore it at the depth<br />

required to analyze its validity, practicality and real world<br />

applications. In today’s age of using shorthand, emojis,<br />

and other abbreviations to communicate, we are numbing<br />

our traditional reading skills, which hinders are ability to<br />

learn. Here, it is the luxury or convenience and relative<br />

associated ease that prove to be the biggest obstacles to<br />

consuming the best information available.<br />

Think back to the self-made millionaires, who read an<br />

average of 750 plus books, over the course of becoming<br />

millionaires. What if we read books at this same rate? In<br />

what ways could we grow and enhance our skills in <strong>2017</strong>?<br />

I encourage you to read one book this month, and evaluate the<br />

benefits you feel after reading. Consider exploring a book that covers a<br />

business, industry or individual that you are interested in learning about,<br />

go from there, and let me know how it turns out.<br />

As Operations Manager for NASBA’s Center for the Public Trust (CPT), Ryan W. Hirsch<br />

is responsible for maintaining high ethical standards, while developing and promoting<br />

ethical leadership skills through both student and professional programming. Ryan has<br />

a Master of Education in Leadership and Organizational Performance from Vanderbilt<br />

University and serves on the Youth About Business Alumni Advisory Board, a program<br />

that introduces middle and high school students to the fundamentals of business and<br />

entrepreneurship. This past year, Ryan was a finalist for the 2016 Middle Tennessee<br />

SHRM Human Resources Professional of the Year Award.<br />

16 THE CONNECT MAGAZINE | WINTER <strong>2017</strong> THECONNECTMAGAZINE.COM


HOT TOPIC<br />

THE PURPOSE OF DIVERSITY<br />

AND WHY IT ACTUALLY MATTERS<br />

A visit with Dr. Ming Wang provides some practical perspectives<br />

for progress and prosperity<br />

WRITTEN BY RYAN W. HIRSCH<br />

DO YOUR CUSTOMERS really understand the value<br />

proposition of your company?<br />

I recently conducted an eye opening interview<br />

with world renowned lasik surgeon, Dr. Ming Wang.<br />

He compared purposeful businesses to the human eye.<br />

<strong>The</strong> human eye has a physical element that enables us to see, but seeing<br />

without understanding what we are viewing is not always useful. <strong>The</strong>re<br />

is an emotional component to sight that helps us interpret what we see<br />

and make sense of the images, shapes, and figures in our line of sight.<br />

Similarly, businesses may have a physical presence but sometimes lack an<br />

added dimension that helps others understand their value and make sense<br />

of the business’ purpose.<br />

To remedy this challenge, Dr. Wang has a surprising recommendation<br />

for enhancing your company. He believes the answer is increasing<br />

diversity, not just ethnic or gender diversity, but also diversity of thought.<br />

Are you open to hearing what people don’t like about your business?<br />

Perhaps listening to people who have different perspectives can help you<br />

strengthen your company’s weaknesses or focus more on its strengths.<br />

As humans, we often identify physical or mental differences as divisive<br />

reasons to separate from one another, rather than appreciating those<br />

unlike characteristics and collaborating to determine how we can unite<br />

to grow and become stronger. We sometimes compete and fight against<br />

each other, when a shift in our thought process could drive us to seek out<br />

synergies that could allow our businesses to complement one another in a<br />

way that helps both advance.<br />

Dr. Wang noted that the science and faith communities sometimes<br />

experience this dynamic as well. As someone who is passionate about both<br />

faith and science, Dr. Wang has invested a considerable amount of time<br />

exploring how to build a bridge between these two communities.<br />

<strong>The</strong>re are some who believe that praying eliminates the need for<br />

doctors and medicine. Others believe that doctors and medicine eliminate<br />

the need for prayer. For some, these two treatment options are polar<br />

opposites and cannot be used together.<br />

Dr. Wang believes faith and science can work together. Perhaps<br />

praying is the first step that will help guide your doctor toward prescribing<br />

the appropriate treatment that will relieve your symptoms. <strong>The</strong>se two<br />

communities do not have to compete. It is okay to believe that using both<br />

science and faith together is beneficial.<br />

To reiterate how two opposites can come together for a common<br />

good, Dr. Wang noted how combining two unlike people can sometimes<br />

create a baby that is stronger than the offspring that is created by two<br />

people of the same ethnic group.<br />

According to Dr. Wang, diseases like cystic fibrosis and sickle cell anemia<br />

can only occur when a child receives two recessive genes that cause that<br />

disease (one from each parent). Since recessive genes for cystic fibrosis are<br />

more common in Caucasians, and recessive genes for sickle cell anemia are<br />

more common in African-Americans, babies who are born of parents from<br />

two different ethnic groups are less likely to be born with either of these<br />

diseases. It is rare that both parents would contribute the recessive genes that<br />

are required for the disease to be present in the child.<br />

This same concept can be applied to business. While it is easier and<br />

more comfortable to stay within your own culture, Dr. Wang notes that the<br />

opportunities exist when different sectors and communities mix. We are<br />

stronger and have a greater ability to overcome challenges, when we build<br />

diverse teams of people from various ethnic, gender, religious, political<br />

and mental backgrounds. We should not aim to have diverse teams for the<br />

sake of promoting that fact on our website or to be compliant with laws<br />

and regulations. We should aim to build diverse teams because we actually<br />

believe diverse teams are stronger than homogenous teams.<br />

In the short term, it is tempting to operate businesses that are filled<br />

with employees who are all alike because these types of teams tend to have<br />

more harmony, consensus, and agreement. However, it is important to<br />

know that harmony and agreement working together is not always a good<br />

thing. It can lead to group think and cause business leaders to be blind<br />

to the issues that are derailing their companies’ success. Conflict, on the<br />

other hand, can often shine a spotlight on important issues and serve as the<br />

catalyst that helps your business overcome these challenges.<br />

Dr. Wang also believes that it is important for entrepreneurs to<br />

remember that “doing the right thing” should drive their business<br />

decisions. His ethical compass drives his business decisions. When<br />

determining whether or not to operate on certain patients, he must first<br />

determine whether he believes operating will actually benefit them.<br />

Although performing surgery on every patient who wants it would<br />

generate short-term profits, poor outcomes would ultimately lead to<br />

declines in his business. His patient success rate for lasik surgery is<br />

high because he turns down patients who are not good candidates for<br />

surgery, and he only operates when he believes it is in the best longterm<br />

interest of the patient.<br />

After speaking with Dr. Wang, it was apparent that he has a heart<br />

for helping others. In the American economy, the law of supply and<br />

demand suggests that products and services that are in higher demand<br />

can command higher prices. However, Dr. Wang has also established the<br />

Wang Foundation for Sight Restoration which provides free surgeries<br />

for blind or near-blind patients who need some of the most complicated<br />

surgical procedures. I asked Dr. Wang why it was so important for him<br />

to conduct these complex surgeries for free when he could make more<br />

money by charging these patients? He shared stories about the people<br />

who helped him when he was growing up in China and when he arrived<br />

in America. He wants to help others as<br />

a way of repaying all of the people who<br />

helped him throughout his life.<br />

I believe Dr. Wang’s engagement in<br />

these types of endeavors is what helps<br />

him make sense of his business. Being in<br />

position to help others drives him to be<br />

successful in his medical practice. As any<br />

entrepreneur knows, we all have to make<br />

money to survive, but we should all aim<br />

to fulfill a need first. When others see that<br />

we are operating a purposeful business<br />

that adds value to our community, the<br />

money will come, and it will support<br />

long-term sustainable business growth<br />

that lasts throughout your career.<br />

18 THE CONNECT MAGAZINE | WINTER <strong>2017</strong> THECONNECTMAGAZINE.COM


HOT TOPIC<br />

PHOTOGRAPH BY BRANDON HIRSCH<br />

THECONNECTMAGAZINE.COM<br />

WINTER <strong>2017</strong> | THE CONNECT MAGAZINE 19


HOT TOPIC<br />

Pictures, Posts, and Politics:<br />

WRITTEN BY VIVIAUNA BROWN<br />

WE’VE ALL SEEN IT: political faux pas, insults that<br />

backfire, and intense posts that wreak havoc in<br />

mere seconds. In the “good ol’ days,” issues like<br />

these might have been quickly forgotten; however,<br />

in a society obsessed with social media, using it<br />

for everything from interaction with loved ones to expanding businesses,<br />

colossal blunders being erased is simply wishful thinking. With the magic of<br />

screenshot, mistakes made online are easily accessible and can cause lasting<br />

damage for employers and employees. Bearing this information in mind, it’s<br />

important for business owners and personnel to understand social media’s<br />

impact on their brand and how to avoid catastrophic failures.<br />

1. SAY CHEESE?...<br />

<strong>The</strong> days of simply posting a status may be over soon, as more<br />

people are adding pictures and videos to their captions as well; however,<br />

sharing every experience online isn’t always the best choice. GoDaddy.<br />

com’s CEO, Bob Parsons, learned this the hard way after posting his video<br />

online. <strong>The</strong> disturbing video contained footage of Bob Parsons killing<br />

an elephant and afterwards, natives (wearing GoDaddy caps) peeled<br />

meat off the animal. To make matters worse, there were also pictures of<br />

Parsons posing by the lifeless animal. Parsons was bashed by animal rights<br />

groups, and companies even closed their GoDaddy accounts because of<br />

his post (Freshminds.net). Another instance where posing for the camera<br />

proved to be a bad idea is in the case of a disgruntled Lacoste employee.<br />

Unsatisfied with the amount of his paycheck, the employee posted a<br />

picture of it online—not realizing that doing so was against the company’s<br />

confidentiality agreement. <strong>The</strong> employee was fired shortly after his post<br />

reached Lacoste’s HR department (Igniyte.com).<br />

TIP: Let the above scenarios be reminders that it’s a bad idea to always<br />

“say cheese.” Just one post can reach thousands of people that you may not<br />

want it to reach. <strong>The</strong>refore, think twice before posting pictures or videos<br />

that can damage your business or cost you your job.<br />

2. TO TWEET OR NOT TO TWEET?<br />

Often, businesses create custom hashtags on Twitter and similar sites as<br />

marketing strategies. Unfortunately for one fast-food giant, their hashtag<br />

caused their strategy to come tumbling down. In 2012, McDonald’s started<br />

a Twitter campaign sporting a new hashtag (#McDStories), hoping that<br />

people would use it to share their positive experiences. Regrettably, their<br />

campaign quickly backfired when Twitter users immediately started using<br />

the hashtag in negative ways. One user wrote, “<strong>The</strong> #McDStories I could<br />

tell would raise your hair” while another said “#McDStories I lost 50lbs in<br />

6 months after I quit working and eating at McDonald’s.” <strong>The</strong>se are tame<br />

examples of posts using the McDStorieshashtag; other examples are far more<br />

brutal. McDonald’s soon pulled the campaign due to a plethora of negative<br />

#McDStories posts, but the damage was already done, making the hashtag<br />

virtually impossible to erase (Forbes.com). #McDStories is still alive and<br />

well today, being used negatively, particularly on Twitter—it’s clear that<br />

McDonald’s should’ve chosen “Not to Tweet.”<br />

TIP: <strong>The</strong> above is the perfect example of a marketing strategy<br />

catastrophe. While there’s no sure way of knowing if it could’ve been<br />

avoided, had McDonald’s done more research and been more creative, they<br />

may have made a different decision. McDonald’s could have reached out to<br />

their followers first and offered them special deals for sharing their positive<br />

stories, examined how other companies had been successful in creating<br />

personal hashtags, or used another marketing strategy altogether (a new<br />

video or radio promotion). Bottom line here? Do your research before using<br />

new marketing strategies online, and be creative!<br />

3. FACEBOOK: FRIEND OR FOE?<br />

Politics are messy; representatives make vicious allegations; scandals<br />

are inevitable, and way too often, individuals make insults, never stopping<br />

to consider consequences. This last point holds especially true regarding<br />

recent scenarios involving racist posts on Facebook. Shortly after Donald<br />

Trump’s electoral win, Pamela Ramsey Taylor—an executive developer in<br />

Clay County, West Virginia—made racial comments about former First<br />

Lady Michelle Obama. Taylor wrote, “It will be refreshing to have a classy,<br />

beautiful, dignified First Lady in the White House. I’m tired of seeing an<br />

Ape in heels.” Making matters worse, the mayor of Clay County, Beverly<br />

Whaling, responded saying, “Just made my day, Pam.” Soon, both Taylor<br />

and Whaling faced the consequences of their actions in true social media<br />

fashion. Internet users bashed their comments, calling for their immediate<br />

firing; some users even made petitions that quickly reached over 200,000<br />

supporters. Taylor was fired, and Whaling resigned due to criticism over her<br />

comments (CBSNews.com). In a similar scenario, an Arkansas teacher now<br />

faces possible termination for his Facebook comments about the former<br />

FLOTUS, as well. <strong>The</strong> teacher wrote, “Michelle Obummer…America’s<br />

First Chimp.” When someone criticized his post, he replied, “Just good<br />

to see that nasty chimp and her spider monkey husband gone for good.”<br />

School officials called his comments “racially charged rhetoric”; the local<br />

NAACP called for him to be fired, and some are planning to boycott events<br />

at Malvern HighSchool (NyDailyNews.com). With recent issues of race<br />

relations in America, it’s no surprise that several people were outraged<br />

by these inappropriate posts, and that said posts spread overnight making<br />

national news. Malapropos comments about political figures seldom receive<br />

agreeable reactions from everybody, but regardless of one’s feelings about<br />

someone, viciously demeaning and racial comments are never acceptable—a<br />

lesson the individuals in these scenarios learned all too well.<br />

TIP: People use Facebook to share opinions, often forgetting that the site<br />

can swiftly transition from “friend” to “foe” when malicious name-calling<br />

and degradation are thrown into the mix. Whether the target of the insult<br />

is a political figure or not, conversations where besmirchment is involved<br />

rarely end civilly. Too often, people will post words of belittlement,<br />

attacking a person’s character, never stopping to consider who they hurt,<br />

who may see it, and how it could negatively impact their lives—both<br />

personally and professionally. Careful consideration of these activities and<br />

outcomes are important to keep in mind when protecting one’s brand;<br />

therefore, businesses and personnel should avoid posting content that<br />

degrades, insults, or attacks a person’s character.<br />

SUMMARY: Think twice before posting. Do your research, and be<br />

creative. Avoid posting content that degrades, insults, or attacks a person’s<br />

character. <strong>The</strong>se tips may seem simple, but considering the real-life scenarios<br />

mentioned earlier, it’s easy to see how often these tips are disregarded. Don’t<br />

make that mistake. Whether employer or employee, use these tips to protect<br />

your brand and avoid social media disaster.<br />

20 THE CONNECT MAGAZINE | WINTER <strong>2017</strong> THECONNECTMAGAZINE.COM


SUSTAINABILITY<br />

WRITTEN BY: THOMAS SHEFFIELD<br />

SUSTAINABILITY HAS BEEN defined as the ability of one to<br />

survive today without keeping future generations from having<br />

the ability to meet their own needs. <strong>The</strong>re are three different<br />

areas of sustainability and they include: people, planet and<br />

profit. People deals with treating people fairly and finding<br />

solutions where as many people benefit as possible. Planet deals with<br />

using the earth’s natural resources in a responsible way. This brings us to<br />

the profit piece of sustainability. Can a business, local, state or national<br />

government profit and gain a competitive advantage by incorporating<br />

the principles of sustainability? <strong>The</strong> answer is yes.<br />

For many years, the business community has believed that<br />

sustainability is at best a strategy to save money. Tactics such as energy<br />

and water efficiency were at the core of belief in business. <strong>The</strong> theory<br />

was it would likely cost more or cause the company to lose money<br />

when green ideas were implemented. <strong>The</strong> businesses could write off any<br />

positive impacts for the community. <strong>The</strong> only place on the balance sheet<br />

was through philanthropic contributions. Sustainability is no longer seen<br />

as a cost or a way to lose money. It is a new way to make it.<br />

<strong>The</strong>re are now 10 companies globally that generate a billion<br />

dollars or more in annual revenue from products or services that have<br />

sustainability or social good at their core. <strong>The</strong>se so called Green Giants<br />

include: Chipotle, GE, Ikea, Natura, Nike, Target, Tesla, Unilever and<br />

Whole Foods. <strong>The</strong>se companies have made sustainability profitable and<br />

have caused others in the business world to take notice. <strong>The</strong>se companies<br />

are performing 11% higher than their competitors over the last 5 years.<br />

Sustainable companies are able to gain a competitive advantage because<br />

they can lead the way in innovation. In his book, “Confessions of a Radical<br />

Industrialist”, Ray C. Anderson describes how he changed a dirty, oil based,<br />

industry of commercial carpet manufacturing to a billion dollar company<br />

named by Fortune Magazine as one of the “Most Admired Companies in<br />

America”. <strong>The</strong> company’s strategy is aimed to redirect its industrial practices<br />

to include a focus on sustainability without sacrificing its business goals.<br />

Sustainability should not only be a specialty of business. Our<br />

government sees the value of sustainability in the lives of its citizens.<br />

Government officials have a fiduciary responsibility to the citizens to<br />

ensure their well-being. Although the federal government has been slow<br />

to enact change, many local government officials are leading the way.<br />

Change on the national level is difficult to enact. It is easier to make change<br />

on a local level. Cities have enacted their own sustainable solutions and<br />

lead the way in making progressive change. Cities like San Francisco have<br />

80 percent of the city’s waste recycled rather than going to landfills.<br />

What will happen when more companies adopt sustainability in<br />

their business plans? <strong>The</strong> businesses will be able to bring value to their<br />

stakeholders in exciting and different ways. <strong>The</strong> business will foster an<br />

environment of inclusion and innovation. <strong>The</strong> businesses will be able to<br />

invent strategies to make their buildings more efficient, have engaged<br />

more productive employees and better products. I really want to hear from<br />

you. Please feel free to contact me thomsustainableconsulting@gmail.com.<br />

Or you can follow me on Twitter @tcsheff. I have also created a new face<br />

book page WordsactionChange Initiative. Please share and follow.<br />

22 THE CONNECT MAGAZINE | WINTER <strong>2017</strong> THECONNECTMAGAZINE.COM


COVER STORY<br />

24 THE CONNECT MAGAZINE | WINTER <strong>2017</strong><br />

THECONNECTMAGAZINE.COM


COVER STORY<br />

One Man’s Journey To Serve<br />

WRITTEN BY: SHAWN WHITSELL<br />

VICTOR BERRIOS WAS only five-years-old when his mom<br />

brought he and his brother to Brooklyn, New York,<br />

from Santurce, Puerto Rico, on a quest for a new life.<br />

Berrios recalls growing up in a segregated New<br />

York. Although he was well liked and got along well<br />

with peers of all walks of life, he feels he didn’t fit in because he didn’t<br />

want to belong to any one particular group. He liked being friends with<br />

everyone. His heart for acceptance, diversity and inclusion would not<br />

just serve him well in his personal life, but would manifest years later in<br />

his professional life.<br />

Although he loves the Big Apple and deeply appreciates his upbringing<br />

and the education he received, Berrios wanted something more.<br />

“I knew at an early age that I wanted to do something different,” he<br />

said. “I didn’t want to stay in Brooklyn and raise a family. I wanted to<br />

experience the world.”<br />

Maybe it was the desire for something greater that led him to the U.S.<br />

Army, where he served for over seven years before being honorably<br />

discharged. He traded army uniforms and military bases for civilian<br />

clothes and a college campus. He landed at the University of Colorado<br />

in Colorado Springs, where he earned a bachelor’s degree in Computer<br />

Information Technology.<br />

Later, Berrios parlayed his military experience and educational<br />

background into the hotel business, where worked for over 25 years.<br />

Afterwards, in the late 90’s, he and a partner invested in Harmony<br />

Hospitality in Branson, Missouri. <strong>The</strong> pair successfully managed nine<br />

hotels for various entities before Berrios sold his interest in the company,<br />

and transitioned into vacation ownership. He opened resorts for the<br />

Florida-based company and was later promoted to Regional General<br />

Manager, with multiple hotels under his direction.<br />

He then went on to open a furniture store in Seymour, TN before<br />

purchasing the rights to the Jani-King franchise in Nashville and<br />

later Memphis.<br />

Though Berrios admits that he never imagine being in the hospitality<br />

industry, he loves it and understands that just as he’s helped grow his<br />

business, the business has also helped grow him.<br />

“Once I was in it, I enjoyed the hospitality community. I enjoyed meeting<br />

and talking to people all over the world, from different cultures, different<br />

background,” he said. “I was actually growing as I was meeting these other<br />

people. I became a sponge and that was intriguing to me. That line of work<br />

gave me that opportunity and I really enjoyed that part of it.”<br />

One of the many things Berrios enjoys about his job is the people and<br />

the difference his company makes in the lives of all those associated with<br />

it, which he considers to be the most rewarding aspect of his job.<br />

THECONNECTMAGAZINE.COM<br />

WINTER <strong>2017</strong> | THE CONNECT MAGAZINE 25


COVER STORY<br />

“What my company does, it helps improve the lives of others,” he<br />

says. “When I looked at this model in this business, what appealed to<br />

me about it was the fact that I can help other people become business<br />

owners,” he said. “In franchising, you’re in business for yourself and<br />

not by yourself. I took that to heart.”<br />

Berriors says his passion is to provide a workspace that his employees<br />

and franchisers can be proud of, as well as give them sense that after<br />

they leave Jani-King they would be worth more in the marketplace<br />

because what they did at his company.<br />

Because Jani-King meets all its obligations, is growing fast and<br />

provides what it says it provides, Berrios considers his company<br />

successful by traditional standards. One might look at his life and career<br />

and conclude that he’s a success businessman and though he understands<br />

the sentiment, Berrios sees it slightly differently.<br />

“From a personal standpoint, I don’t believe I can ever be successful<br />

and the reason I say that is because once you say you’re successful<br />

at something, you’ve reached a pinnacle at something. I can’t reach<br />

that pinnacle because there are so many people depending on me<br />

continuing on and not become complacent because I believe I’m<br />

successful,” he says humbly.<br />

It is probably because of this need to keep climbing that works<br />

each day, as if he hasn’t achieved half of what he’s accomplished.<br />

He calls the shots of a CEO but hustles like a hungry intern.<br />

“I challenge me more than anyone can challenge me,” he said. “Every<br />

day I get up to see what I can do today, how can I build, what can I<br />

accomplish, what goal can I exceed.”<br />

“With entering the military so young, my character, my personality<br />

was molded to that military mentality and when I went into civilian life,<br />

I carried a lot of that over,” he continues. “From a business standpoint,<br />

it was great because I was determined, I had deadlines that I knew I<br />

had to meet and I would do those things to make you successful in<br />

business. However, from a relationship standpoint, it was tough to relate<br />

to people and for people to relate to me because there was a wall there.<br />

So, I had to break down that wall and the way that I did that was first<br />

acknowledging that this was problem for me.”<br />

<strong>The</strong> hammer Berrios used to knock down his “wall” was adopting the<br />

idea that no one is a stranger; just people he needs to get to know better.<br />

This idea has helped him conquered the anxiety he felt when meeting<br />

new people and speaking publicly. It also helps him facilitate the idea of<br />

inclusion within his company.<br />

“People will do more for you and people will like to work with<br />

you if you lead them instead of managing,” he said. “<strong>The</strong>re’s a big<br />

difference between leading and managing. You manage a process but<br />

you can never manage people. You lead people. You lead by example<br />

26 THE CONNECT MAGAZINE | WINTER <strong>2017</strong> THECONNECTMAGAZINE.COM


COVER STORY<br />

From a personal standpoint, I don’t believe<br />

I can ever be successful and the reason I say<br />

that is because once you say you’re successful<br />

at something, you’ve reached a pinnacle at<br />

something. I can’t reach that pinnacle because<br />

there are so many people depending on me<br />

continuing on and not become complacent<br />

because I believe I’m successful.<br />

and you lead by inclusion. You become a servant leader. You can’t<br />

be the head all the time. You have to ask for other people’s opinions,<br />

ideas and contributions and include them in major decisions within<br />

the company. Make them understand that they are an intricate part of<br />

your company and you. I truly believe if you do that, people take more<br />

ownership of what they do.“<br />

Berrios also believes in the importance of people taking risks and<br />

sometimes failing. His own maturation in the hospitality business was<br />

fostered partly by the wrong turns he took and the mistakes he made,<br />

which he considers to be a necessary part of the journey. He wants the<br />

same for his employees.<br />

“I like people to be themselves. I like people to be able to go out and<br />

make mistakes. I truly believe that experience is nothing but a collection<br />

of mistakes. I like my people to go out and do what they do, make the<br />

mistake and let’s learn from them.”<br />

When he’s not manning the reigns at Jani-King or serving on<br />

the Board of Directors at the Tennessee Latin American Chamber of<br />

Commerce, the Brentwood, TN resident enjoys softball, golf and<br />

boating. He is also a married father of six. He refers to his five-year-old<br />

(his only child under the age of 21) as his “greatest passion” and from<br />

the sounds of it, he puts just as much energy into making sure his son<br />

is successful as he does with his business, if not more; and give him<br />

opportunities he (and his older children) didn’t have.<br />

“I want to see him grow up to be a good solid citizen; a good solid<br />

man,” he says.<br />

When asked if he’s living the American Dream, Berrios, who stressed<br />

that he’s not concerned with material things, says, “I’m living the dream<br />

I set for myself. My dream is to be satisfied with who I am.”<br />

THECONNECTMAGAZINE.COM WINTER <strong>2017</strong> | THE CONNECT MAGAZINE 27


BUSINESS<br />

WRITTEN BY: KEELAH JACKSON<br />

WELL, THE MILLENIALS have spoken, and it looks<br />

as though just like Lenny Kravitz wanted to “get<br />

away” all those years ago, so do they. <strong>The</strong> new<br />

“in” is actually to be out--out of the country that<br />

is. Working outside of the traditional office space<br />

is the trend for some creative minds looking to broaden their horizons.<br />

<strong>The</strong> coined phrase is “working remotely.” <strong>The</strong> freedom and accessibility<br />

of being able to live and work from anywhere in the world while being<br />

employed by a specific field or trade is not just reserved for entertainers<br />

any longer. Earning a living is much different from earning a life, and<br />

more aspiring creators and proprietors are starting to branch into the<br />

remote frame of mind.<br />

As people have moved up the corporate ladder, they have begun to see<br />

that it’s not exactly more benefits that are desired; it’s the freedom to live<br />

a lifestyle of a quality that people most want. A person within the remote<br />

working realm desires independence to live anywhere and still be creative<br />

and productive. Timothy Ferriss, author of <strong>The</strong> 4-Hour Workweek, praises<br />

working remotely as the serum that saved his life; the beauty of being able<br />

to function and thrive anywhere on the globe, all while living the new<br />

dream of “success,” is far more attainable than one could imagine.<br />

Does the freedom to work while living a full and balanced life call<br />

to your spirit? <strong>The</strong> issue among workers is not necessarily that there are<br />

too many demands in a day, but that there is very little time remaining<br />

in a day or week to live a personal life outside of work. <strong>The</strong>re have been<br />

generations of people who “work for the weekend,” only to find that the<br />

two-day hiatus actually masquerades as more of the same old routine.<br />

Also, one has to avoid the pitfall of trying to become a weekend warrior;<br />

a person who tries to cram a life’s worth of existence into a short time<br />

frame, and he or she ends up more tired on Monday morning than on<br />

Friday afternoon! It has been proven by researchers that most employees<br />

don’t even take their full allotted time of vacation days. <strong>The</strong> work grind<br />

is a relentless beast! That is if you work the corporate schedule. If you are<br />

an entrepreneur, then hopefully you are able to carve out the balanced<br />

time of work and life while building your business. Remote work allows<br />

the exploration of life and self along with working on the next best thing.<br />

New sights, sounds, tastes, and experiences are really springboards to<br />

creating amazing results… if freedom is what gets you motivated.<br />

Honestly, work independence and interdependence can be attained<br />

anywhere. Suppose you like the idea of working with a team; new<br />

platforms like Slack and Skype afford teammates the opportunity of realtime<br />

collaboration from anywhere in the world. <strong>The</strong> idea of having your<br />

time to work at your leisure (and in your chosen location) can boost<br />

your willingness to work well with others, even though you are working<br />

apart from them. Remote work is no different than working from home,<br />

especially if your home base can be in the tropics of Bali one day or in the<br />

snowy Alps the next.<br />

Virtual companies without brick-and-mortar headquarters themselves<br />

are encouraging their employees to scatter abroad. <strong>The</strong>y view the whole<br />

concept as enriching and beneficial. Zim Ugochukwu, founder/CEO of<br />

Travel Noire and member of Oprah’s 2016 Super Soul 100, constantly touts<br />

the assets of working remotely. Not only did she build her exceptionally<br />

groundbreaking business off of this enthusiasm, but her teammates and<br />

employees are remotely located around the globe. <strong>The</strong>y come together<br />

occasionally throughout the year for planning and fellowship, but other<br />

than that, she promotes their personal desires to travel, live, learn, and<br />

grow independently. She knows that this practice helps them to think<br />

outside of the box in all aspects of work and play.<br />

Although working remotely may sound like a huge fluctuating hassle<br />

to some, sacrificing one thing for another is truly worth the risk for people<br />

who want the autonomy of being able to work from anywhere in the<br />

world. Perhaps there are married couples with families or traditionallyminded<br />

young travellers who want the best of travel and conventional<br />

“grounding”--they can have it. <strong>The</strong> sacrifice of placing roots in one<br />

place for encountering life around the globe can actually pay out better<br />

long-term dividends because the invested time in travel lends to more<br />

diversified, richer life experiences.<br />

Brandy Burgans, a skilled artist and tattoo specialist based out of<br />

Chattanooga, TN, is a working travelista, and she’s married. She has a<br />

thriving business (Brandy Burgans Art/Fine Bespoke Electric Tattooing),<br />

a clientele base that spans a few continents, a diversified knowledge of<br />

people, and an outstanding husband. She has been able to be a determined<br />

entrepreneur at her own pace anywhere around the globe because she<br />

knows that she has the love and support of her husband, and they<br />

experience the world together. This mindset has allowed her to live<br />

and espouse all of her passions, which certainly include nurturing her<br />

marriage. She feels that the combination of all factors has expanded her<br />

personal and professional spheres.<br />

According to Brandy, and several fellow remote consultants just like her,<br />

the crucial skills that one definitely needs in the workplace--strong work<br />

ethic, the ability to work and build within a team, the talent of being able to<br />

think critically under pressure, and (don’t forget) the habit of working with<br />

efficiency--are all gained while working and living globally. What better<br />

way is there to perfect those much needed attributes than by exercising<br />

them within different cultures, time zones, and real-life scenarios?<br />

Ultimately, A person doesn’t have to stay chained to one place in order<br />

to prove work commitment and excellence, but here are a few things to<br />

consider before working and living the remote life:<br />

• Flexibility and budgeting are musts because there are currency value<br />

differences throughout the world. <strong>The</strong> jigsaw of figuring out how to<br />

make the most of your money can be frustrating!<br />

• Having an open mind about people makes working remotely<br />

enjoyable and profitable.<br />

• Freedom of surrounding does not discount the relevance of effective<br />

time management.<br />

Be safe, and enjoy your working travels!<br />

SOURCES<br />

• www.theatlantic.com/international/archive/2014/06/how-millenials-arechanging-international-travel/373007<br />

• https://smallbiztrends.com/2015/12/slack-use-team.html<br />

• www.supersoul.tv/supersoul-100/entrepreneurs/zim-ugochukwu<br />

28 THE CONNECT MAGAZINE | WINTER <strong>2017</strong> THECONNECTMAGAZINE.COM


FEATURE<br />

WRITTEN BY: K.K. FOX<br />

<strong>The</strong> <strong>Connect</strong> Magazine visits Nashville’s Anderson Design Studio<br />

for a one-on-one with Kathy Anderson, Nashville’s own Designing Woman<br />

T<br />

UCKED INTO THE heart of downtown Nashville is the<br />

Anderson Design Studio. I arrived at its tall, sleek storefront,<br />

pushed the bell, and peered in looking for Kathy Anderson,<br />

the talented interior designer and owner. <strong>The</strong> studio is in<br />

an old brick building at the top of Second Avenue and fits<br />

well into the busy location.<br />

After being greeted by one of Kathy’s vibrant assistants, I found<br />

Kathy at the coffee pot in boots and a long, suede jacket.<br />

“Do you want some?” she asked. It was hard to tell if I was in her office<br />

or in her home. <strong>The</strong> studio feels like a home. <strong>The</strong> desk space, chic and<br />

efficient, is surrounded by soft fabrics, warm lighting, and exposed brick.<br />

<strong>The</strong> top floor has been converted into an apartment that is illuminated<br />

by natural light through tall windows and a skylight that Kathy added in<br />

the ceiling, the structure of which was already there.<br />

“We just added the glass,” Kathy said. She has an innate eye for<br />

design, but she also grew up with a father who renovated houses. He<br />

involved her in the projects as a kid, so early on, Kathy developed an<br />

understanding of how space could be shaped and redesigned. A career<br />

in interior design was probably a natural progression for her; however,<br />

starting her own company was an unexpected challenge.<br />

When her first son was barely a year old, Kathy made the leap from<br />

working in architecture firms to opening her own studio.<br />

“I wanted to be independent so as to better serve the client,” she said.<br />

Twenty-eight years later, she wouldn’t change a thing, though she quickly<br />

discovered the trials of having a creative brain while running a business.<br />

Kathy admitted that management duties pull her away from beloved creative<br />

tasks. If she had one “wish,” it would be access to a company that “manages<br />

independent businesses.” Kathy is interested in someone on a contract basis<br />

30 THE CONNECT MAGAZINE | WINTER <strong>2017</strong> THECONNECTMAGAZINE.COM


FEATURE<br />

OPRYLAND HOTEL-Porter Wagoner Suite<br />

OPRY BACKSTAGE<br />

OPRY BACKSTAGE<br />

OPRYLAND HOTEL1-Porter Wagoner Suite<br />

OPRY BACKSTAGE<br />

OPRY BACKSTAGE<br />

OPRYLAND HOTEL1-Porter Wagoner Suite<br />

THECONNECTMAGAZINE.COM WINTER <strong>2017</strong> | THE CONNECT MAGAZINE 31


FEATURE<br />

Sinema Restaurant + Bar Nashville, TN<br />

32 THE CONNECT MAGAZINE | WINTER <strong>2017</strong> THECONNECTMAGAZINE.COM


FEATURE<br />

who can help with tasks, such as billing, only when needed. This makes<br />

sense for a small business owner who does not need a full-time manager.<br />

Though owning her own business requires added executive duties,<br />

it also gives her the freedom to implement her creativity on her terms.<br />

Unlike other designers, who most often specialize in one area, Kathy is<br />

able to take on projects in both the residential and corporate fields. She<br />

loves designing homes; often those clients become friends. Residential<br />

projects can be more emotional than corporate ones. Since a project<br />

can easily span the course of a year or more, Kathy becomes part of her<br />

clients’ lives, sometimes going through big life changes with them. <strong>The</strong>se<br />

changes are not always pleasant or welcomed, but Kathy said she can help<br />

a little “by making sure the client has a space that brings them comfort or<br />

fits their needs at that time.”<br />

Yet Kathy also relishes in designing spaces that the public can enjoy,<br />

such as spaces of community and hospitality. She designed the popular<br />

and fashionable restaurant Sinema, which was built inside of an old movie<br />

theater. <strong>The</strong> bottom floor of the restaurant is a fine dining venue, while the<br />

top floor, accessed by the original grand, curved staircase, is a lounge area<br />

with plush seating and low, sultry lighting.<br />

She pays attention to how a client lives, works, and<br />

uses space. She works with a client to ensure satisfaction, and<br />

she trains her other designers to do the same.<br />

Sinema Restaurant + Bar Nashville, TN<br />

One of her most satisfying projects was designing the backstage of<br />

the Grand Ole Opry after it was destroyed by a flood in 2010 which<br />

consumed most of Nashville. Because this was a project of rescue<br />

and recovery, decisions needed to be made faster than on normal<br />

projects. Everyone rallied together quickly, restoring a country music<br />

icon. With wood finishes and a punched tin ceiling, she paid homage<br />

to the Opry’s heritage. In sentimental contrast, she included an iron<br />

marker on the wall, commemorating the height of the flood line in the<br />

Opry (part of its new and continued history).<br />

Being married to a songwriter and having many musician friends,<br />

Kathy understood that the musicians who use the Opry’s backstage need<br />

to feel comfortable. Kathy emphasized that the space around you affects<br />

how you feel, so whenever she takes on a new client, the first thing she<br />

does is listen.<br />

“Being a good designer means being a good listener,” she said. She<br />

pays attention to how a client lives, works, and uses space. She works<br />

with a client to ensure satisfaction, and she trains her other designers to<br />

do the same. Kathy’s business has grown to include four other designers.<br />

Kathy prefers office spaces that “bring everyone together instead of being<br />

separated and closed off from each other,” and her own office space for<br />

her employees does just that. She added, “Usually, the employees need<br />

each other to best do their jobs.”<br />

Of course, Kathy’s own home falls last on her priority list. Like many<br />

people, she’s not inspired to do job-related duties while at home. Not<br />

only that, her house is sometimes treated like another showroom from<br />

which she may pluck items for a design project. She told a story about a<br />

Michael Kalish piece she once owned, a depiction of Jimi Hendrix, which<br />

incorporated license plates for the image. She liked the artwork, but while<br />

working on Kid Rock’s house, she decided that his project needed the<br />

Kalish piece instead.<br />

<strong>The</strong>n she laughed about how her bed at home currently needs a<br />

headboard. “<strong>The</strong>re’s pillows up against drapes,” she said. “You can’t even<br />

sit up and read!”<br />

But if there’s one thing Kathy has learned throughout her career, it’s<br />

to be realistic. Clients usually have expectations about a project concerning<br />

time frame, budget, and getting exactly what they want. Kathy warns of<br />

those three to “pick two.” Having all three is virtually impossible.<br />

Her own life is one of balance: the balance of residential and corporate<br />

projects; the balance of designing a space’s efficiency and its aesthetic; and<br />

the balance of thinking creatively while managing effectively. Even though,<br />

Kathy admitted that her home falls last on her priority list, she said it’s still<br />

an organized space. She couldn’t function in chaos.<br />

Kathy Anderson works hard, and through all of her success, it shows.<br />

She deserves a place to lie back and relax in her own home. As we<br />

wrapped up the interview, Kathy said, “You know, maybe I’ll go get that<br />

headboard today.”<br />

I have a feeling she didn’t, but I hope that one day, she will.<br />

THECONNECTMAGAZINE.COM WINTER <strong>2017</strong> | THE CONNECT MAGAZINE 33


HEALTH<br />

up on a yoga mat and subsequently, now, joyously dividing my time<br />

between teaching yoga, writing about fitness and acting.<br />

Making time for fitness in my life was not easy in the beginning<br />

and neither was coming face to face with the reality of just how much<br />

my health had suffered after years of inactivity. Frankly, the fact that<br />

I wasn’t overweight or dealing with any scary diseases had fooled<br />

me into believing I was in shape. Sadly, I was not. Overcoming that<br />

disappointment and setting an early intention to stay the course were<br />

essential to my first steps toward a better me and a healthier future.<br />

If you’re thinking about jumpstarting or, maybe even, restarting<br />

your fitness journey, check out these tips for overcoming obstacles and<br />

keeping your proverbial batteries charged.<br />

WRITTEN BY: ROSALYN ROSS<br />

TWELVE YEARS AGO I was sitting at my desk in my cubicle<br />

at work when I suddenly got the worst headache of my<br />

life, and it was particularly troubling since I could count<br />

the number of headaches I’d had in my life to that point<br />

on one hand. Worse yet, in addition to the pounding<br />

inside of my skull, my vision was blurred.<br />

I WAS IN TROUBLE<br />

I had long been overwhelmed by a stressful work environment and<br />

had endured far too many sleepless nights fretting over a to-do list<br />

that, try as hard as I might, I just couldn’t seem to conquer. A week<br />

after the headache, an equally mysterious onset of lower back pain sent<br />

me running to a doctor’s office. He found no medical or biological<br />

explanation for my symptoms and offered no prescriptions promising a<br />

quick fix. Based on an assessment of my non-existent work-life balance,<br />

however, he simply left me with a word of advice.<br />

GET MOVING<br />

<strong>The</strong> Mayo Clinic website lists the 7 benefits of regular physical activity<br />

in an article of the same name. (link: http://www.mayoclinic.org/<br />

healthy-lifestyle/fitness/in-depth/exercise/art-20048389). My primary<br />

care physician may as well have been reading straight from the site as he<br />

gave me a rundown of all the reasons why adopting an exercise regimen<br />

would be the best thing I could do for my health. Stress relief, better<br />

sleep and a boost in energy were just a few of the ways exercise could<br />

improve my quality of life. His gentle scolding that day is how I ended<br />

1.) Remember it’s a lifestyle change, not just a New Year’s resolution.<br />

Unfortunately, “getting in shape” is one of the most commonly<br />

broken resolutions. One of the reasons is because the goal oftentimes<br />

gets reduced to its most superficial interpretation, losing weight.<br />

While that is indeed a benefit of an active lifestyle it’s probably the<br />

most fleeting. Be sure to take stock of all of your progress. Some days<br />

it will be a smaller number on the scale and others it will look like<br />

a trip up the stairs without getting winded. Celebrate all the little<br />

victories in order to stay motivated.<br />

2.) Start slowly if needed. Prominent motivational speaker and fitness<br />

trainer, Jay Jones of Atlanta, GA says, “A little bit of something beats<br />

a whole lot of nothing.” Don’t let a full, demanding schedule deter<br />

you from making this important investment in your health. Making<br />

time to workout shouldn’t feel like one more burden to bear. <strong>The</strong><br />

CDC advises that the most important thing is to avoid being inactive,<br />

noting that “even 60 minutes a week of moderate-intensity aerobic<br />

activity is good for you.”<br />

3.) Find the activity that’s right for YOU. Having a workout partner is<br />

awesome, but if your best friend doesn’t want to try that Zumba class<br />

that you are just dying to try, go it alone. If the class turns out to be<br />

something you enjoy, you’ll make friends there.<br />

4.) Send some calls to voicemail. Consider your time at the gym or<br />

in a fitness class as an opportunity to unplug, not the time to return<br />

phone calls or check email. It’s hard to relieve stress if you’re busy<br />

multitasking your free time away. Put your phone to use as a music<br />

player instead.<br />

5.) Create a workout space in your home. No matter the square footage<br />

of your humble abode, designating a place for home workouts is critical,<br />

especially in the early stages as you work to cultivate a regular routine. Don’t<br />

think of this area as a space that needs to be filled with equipment. It simply<br />

needs to be a place to go to in your home for the sole purpose of exercising.<br />

Research some exercises to do at home with little to no equipment and don’t<br />

let being away from the gym throw you off your game.<br />

6.) Don’t forget about the food. It’s important that your body has the<br />

right fuel to help you stay energized throughout your workout. Plus,<br />

depending on your specific goals, certain foods are best for a lean<br />

physique while others are for building mass. Know the difference and<br />

apply the science of nutrition wisely.<br />

7.) Be patient. Be patient with your body as change happens and<br />

results are revealed in big and small ways from day to day. Be patient<br />

with your family and friends as they adjust to your new schedule and<br />

your new priorities.<br />

Change is hard and traveling this new path won’t be without its<br />

challenges. In the end, though, the rewards to your health will have<br />

made the journey all the more worthwhile.<br />

Rosalyn R. Ross is an actress, yoga instructor and media professional based in<br />

Memphis, Tennessee. In addition to her group yoga classes, Ross also works oneon-one<br />

with athletes seeking to expand their practice of yoga. For booking and/or<br />

consultation information you can follow Rosalyn on Instagram @R_Trinity.<br />

34 THE CONNECT MAGAZINE | WINTER <strong>2017</strong> THECONNECTMAGAZINE.COM


ESSAY/OPINION<br />

ON DECEMBER 11, 1988, I wrote my very first diary entry<br />

in a red-and-white striped Hello Kitty diary, complete<br />

with a silver lock. <strong>The</strong> entry was only one page long and<br />

ended with the admission, “Tomorrow I will be in a play,<br />

I’m scared!”<br />

I was eight years old when I wrote this. That means I was in third<br />

grade at Beverly Woods Elementary School in Charlotte, North Carolina. I<br />

know that information about myself without having to turn to a diary-<br />

-that I lived in Charlotte during third grade. What I no longer know is<br />

what play I was in! Did I have a speaking part? Why was I scared? I don’t<br />

remember this at all.<br />

Since 1988, I have kept a journal fairly consistently. I still have all of<br />

the volumes, filled cover to cover, with dates, and often, actual times of<br />

entries. <strong>The</strong> current journal is number eleven in the count. <strong>The</strong> only year<br />

that appears to be missing is 1997, or all of my senior year of high school.<br />

<strong>The</strong> hole in years comes just after an entry from 1996, which describes<br />

a raucous lifeguard party at the end of the summer. I still remember this<br />

party and how I ended up in tears merely because while developing my<br />

sense of self as a woman, I felt a sobering truth that my gorgeous best<br />

friend attracted more male attention than I did. I was “the friend”, the<br />

supporting role, the sidekick. Oh, female politics! <strong>The</strong>y have found their<br />

way into my writing time and time again.<br />

Although I remember that night, I have probably forgotten the majority<br />

of other events recorded in these journals; I rarely look back through them,<br />

even though they collectively serve as a reliable historical record of my life.<br />

So why write it down if I never intend to read it? Well, these events also<br />

come with feelings. Lots and lots of feelings. <strong>The</strong>refore, journaling serves as<br />

a source of therapy.<br />

Flipping through a journal recently, I was surprised by my thoughts on<br />

a crush I had in college. I remember pining after this person, though we<br />

would never date. In the journal, I am totally annoyed with myself, calling<br />

my longing too “high school”. Reading that, I find myself pretty proud of<br />

her--that version of me. Apparently, she wrote that I should know better,<br />

be better, after getting over a similar situation during high school days.<br />

What a pleasant surprise to see that version of me calling myself out.<br />

She wasn’t the total coward I remembered her to be. And yes, I say “her.”<br />

When I look back on my life, I see earlier versions of myself as “other”<br />

people whom I have molted over the years. I walked out of those shells<br />

to make way for new growth. My husband, on the other hand, does not<br />

see himself that way. When he looks back at his memories, he still sees<br />

the same guy--the only difference being that he might make a different<br />

decision now. When looking back in my own memories, I see someone<br />

else. She is not a complete stranger but rather someone with whom I<br />

empathize, yet with whom I no longer identify.<br />

It should be said that my husband has never kept a journal, and<br />

perhaps this makes a difference. He is a songwriter who spent much of<br />

his twenties pouring some journal-worthy feelings into songs, but these<br />

are not the same as the raw, exposed confessions in my journals. Too<br />

often, I have read entries about unrequited crushes, or body image issues,<br />

or despondent feelings over my identity that make me want to burn the<br />

pages... Frankly, they are embarrassing. I don’t want anyone to read those<br />

words and think that is me.<br />

But it is me. Or was me.<br />

Of course, no one may ever read my journals, except for the people<br />

charged with going through my things after I die. Most likely, this will be my<br />

children, and I am both apprehensive and curious about their reading some<br />

of my darkest feelings. I should note that there are happy thoughts sprinkled<br />

throughout, too. I also wrote about celebrations, hopes, and dreams. But I<br />

have most often turned to the journal for release of stress or sorrow.<br />

JOURNALING THEN,<br />

NOW, AND FOREVER<br />

WRITTEN BY: K. K. FOX<br />

I have also journaled for the sake of journaling alone, not for therapy<br />

or recording an event, but merely as a practice of discipline. This reflection<br />

serves as a type of meditation, and to achieve that, I will write about<br />

immediate sounds and smells. I might describe my setting right at that<br />

moment. Unlike therapy, which attempts to dissect emotions connected to<br />

past trauma, the act of journaling for meditative discipline pulls obsessive<br />

thoughts away from the past or the future. Meditative journaling focuses the<br />

mind on the immediate present, and it is a healthy and spiritual practice for<br />

living only in the moment while releasing the stress of fixation or worry.<br />

Journaling can have many purposes. It can be used for historical<br />

record, therapy, or meditation, but the act of writing is inherently one of<br />

communication. Even if I have no specific audience in mind, I am engaging<br />

in the art of communicating with someone. It must be assumed that there<br />

is someone, some abstract recipient, on the other side of my words. And if<br />

so, who is it?<br />

One answer could be that I am my own intended audience, but I have<br />

to make a confession… I have always had the sense that someone else,<br />

someone other than me, would be reading my journals one day. Because<br />

of this, I have been doing my best to leave a clear, thorough account of my<br />

story. I have always had the notion that I was affecting my own legacy.<br />

That sounds vain. Perhaps it is, but memory is an unreliable source.<br />

<strong>The</strong> human mind can, and often does, make changes to memories to<br />

serve our emotional needs. We can rewrite our memories to be what we<br />

need or want them to be. Other people may have their own versions of<br />

a memory which can contradict our own. We can even deny memories,<br />

banishing them from existence.<br />

In contrast, recording your sincere perspective in real time and fixing<br />

the events and the feelings onto the page for anyone else to read is really<br />

an act of truth. Journaling (as a record, or therapy, or spiritual practice)<br />

preserves identity in a way that nothing else can--not artistic works, nor<br />

voice recordings, nor even videos! Journaling is a glimpse into the mind<br />

unavailable in these other mediums, with this glimpse being limited only<br />

by the insufficiency of language as translation.<br />

So, no, I ultimately don’t think journaling is a vain act. That is reserved<br />

for putting oneself in an immediate spotlight. <strong>The</strong>re are many other<br />

opportunities available to more effectively indulge one’s vanity. Journaling<br />

is private by nature, though it is also a subtle resistance to being forgotten.<br />

I have my memories of myself, or those other girls who are (supposedly)<br />

no longer me. I think I tend to deny us the same identity because I am not<br />

always proud of who we were. Though I have always been a hard worker,<br />

I look back on emotional weakness with disdain, and clearly, I feel I have<br />

exhibited far too much weakness. I am on a constant search for inner<br />

strength, vowing to learn from past pain, refusing to ever feel it again. But<br />

there, in my journal, on October 15, 1999, I wrote, “It has become high<br />

school all over again as I scribble in my diary dreaming the impossible.”<br />

That version of me proceeded to call this behavior “annoying.” She<br />

understood the absurdity of the situation, even if she couldn’t change her<br />

feelings. Had I not read this journal entry, I wouldn’t have given me (or her)<br />

that much credit. I remember the infatuation. I remember the blues. I do not<br />

remember the striving to be better, yet there it is, in my own handwriting.<br />

I may still see those girls, those women, as previous versions of myself,<br />

but one thing is sure--they have left their legacy so that I cannot rewrite<br />

it. <strong>The</strong>y have made certain that who I was at that time will forever have a<br />

voice. <strong>The</strong>y have made certain that I may never forget myself.<br />

K.K. Fox lives in Nashville, Tennessee where she is writing a collection of short stories.<br />

She received her MFA from the University of Memphis, and her fiction appears or is<br />

forthcoming in journals such as Kenyon Review Online, Superstition Review, Tupelo<br />

Quarterly, and others. Currently, she serves as Fiction Editor for Four Way Review.<br />

36 THE CONNECT MAGAZINE | WINTER <strong>2017</strong> THECONNECTMAGAZINE.COM


NON-PROFIT<br />

WRITTEN BY: DAWN MOIRÉ MASON<br />

IMAGINE THIS: A school system that was once labeled as a chronic<br />

underperformer in the basic fundamentals of learning now touts<br />

reading and math proficiency rates well above the National<br />

average. Imagine children who, despite their position within<br />

a society that brands them as underprivileged and socially and<br />

economically disadvantaged, succeeding in all that they do simply because<br />

they are given access to tools that allow them to open their eyes, look in<br />

the mirror and see nothing less than greatness. Breaking the cycle of gaps<br />

in education based on where one is born and raised is not an impossible<br />

goal but an achievable reality, and it is happening right in the heart of<br />

Atlanta, Georgia.<br />

On the information packed website www.horizonsatlanta.org,<br />

Horizons Atlanta presents itself as a summer program designed to fill<br />

those empty days between school years with a “project-based educational<br />

model designed to fuel a life-long passion for learning, using a blend<br />

of high-quality academics with cultural enrichment and confidencebuilding<br />

activities.” <strong>The</strong> dedication of the leadership team, the goals<br />

and commitment of the National organization, and the allegiance of the<br />

host institutions, board of directors, volunteers, teachers and students,<br />

all contribute to this program making an unprecedented impact that<br />

continues well beyond the summer.<br />

<strong>The</strong> Horizons organization has been in the Atlanta area since 1999<br />

but the regional program has been a part of the city’s fabric since 2013.<br />

Mary-Kate Starkel, the Horizons Atlanta Center’s Director of Development<br />

who provides leadership, coordination, and strategy development for all of<br />

the regional fundraising needs, said they are finally at the tipping point of<br />

expansion. “We’re serving more and more students, and we’re now able<br />

to be a part of the conversation. We are able to say here’s what educational<br />

reform needs to look like in Metro Atlanta, and it has to include summer<br />

learning. We can now demonstrate what the summer component can do for<br />

children and their families and say August through May is just not enough.”<br />

THE PEOPLE<br />

Horizons Atlanta attributes the program’s success to the strengths of<br />

their leadership, board, and partnerships. Members of the leadership<br />

team are personally invested in the program with each of them having<br />

direct experience in youth development, education, and the Atlanta<br />

community. Emily Brenner Hawkins, Executive Director, joined<br />

Horizons Atlanta in September 2016 to lead strategic growth. With<br />

knowledge of Atlanta’s non-profit and philanthropic communities, she<br />

previously served as Executive Director of Kate’s Club, an organization<br />

dedicated to empowering children and teens facing life after the<br />

death of a parent or sibling. Before that, she was Vice President of<br />

Programs for Leadership Atlanta, whose mission is to develop, connect,<br />

and inspire leaders to strengthen metro Atlanta’s communities. Matt<br />

Westmoreland, Program Operations Manager, is a former educator,<br />

now the District 3 Representative on the Atlanta Board of Education,<br />

where he serves as chair of Budget Commission and Legislative Liaison<br />

to the Georgia General Assembly.<br />

While the center’s leadership, volunteers, and teaching staff are<br />

imperative to the success of the program, the true ambassadors are the<br />

Board of Directors. <strong>The</strong> impressive list of Board members includes the<br />

Brocks. Named the 2015 Atlanta Philanthropists of the year with donations<br />

over $1Million dollars to institutions of higher learning such as Georgia<br />

40 THE CONNECT MAGAZINE | WINTER <strong>2017</strong> THECONNECTMAGAZINE.COM


NON-PROFIT<br />

Tech, Vanderbilt University, and Emory University, Mr. Brock, recently<br />

retired CEO of Coca-Cola European Partners, and his wife Mary Brock,<br />

co-owner of the WNBA Atlanta Dream are devoted supporters and have<br />

been a part of the Horizons Atlanta family since its inception. Mary Brock<br />

served as a board member for Horizons National, which led to John Brock<br />

becoming the board chair of Horizons Atlanta.<br />

THE PARTNERSHIPS<br />

<strong>The</strong> Horizons model is rooted in partnerships. A host institution is a<br />

partner college, university, or independent private school that desires to<br />

get behind the program, give back to the community by way of offering<br />

space and resources, and to do so at no cost. <strong>The</strong> advantages to partnering<br />

are numerous. <strong>The</strong>re are hundreds of thousands of dollars saved on<br />

facility costs, and the commitment of the institution’s administration is<br />

demonstrative of the program’s sustainability. This strong and high-level<br />

support allows Horizons to accomplish more and gain access to additional<br />

resources at the host institutions.<br />

<strong>The</strong> relationship between the host institution and Horizons Atlanta<br />

fosters an exceptional recruiting pool. While many of the teaching staff<br />

are recruited from the public school system, others are recruited from the<br />

private and post-secondary host institutions. This mix of teaching staff<br />

ensures that the program is offering the highest caliber of educators that are<br />

relatable, diverse, and sensitive to the needs of the students and families.<br />

Partnerships with private schools such as Holy Innocents’ Episcopal<br />

School, Woodward Academy, and Atlanta International School, offer<br />

benefits to the students attending the host institution as well. Those that<br />

choose to volunteer make connections with students, assist with field<br />

trips, tutor, and teach swimming. High school students sacrificing their<br />

summers to become a volunteer with Horizons is a testament to the<br />

impact the children have on the student volunteers.<br />

<strong>The</strong> model of working with colleges and universities is fairly new.<br />

With Atlanta being so rich in its higher education community, Horizons<br />

Atlanta has the most university partnerships across the Horizons National<br />

network. <strong>The</strong> program also affords college students the opportunity to<br />

serve as student facilitators. This helps support the program’s 5-to-1<br />

student-to-teacher ratio while allowing the collegiate level students to gain<br />

hands-on experience.<br />

THE PROGRAM<br />

Although the average participation of a student is 6 summers, the Horizons<br />

Atlanta program is offered as a 9-year continuum, Kindergarten through<br />

8th grade; and a plan is set to pilot a high school program this summer<br />

moving Horizons Atlanta to a full Kindergarten through 12th grade model.<br />

“Over time, it’s a matter of setting expectations for students so that they<br />

see not only what they are capable of but what the world requires of them.<br />

<strong>The</strong>re is significance in maintaining a student’s participation year after year<br />

because a big portion of what we do is work with families to make sure<br />

they have the resources necessary to support their children. We do things<br />

like prioritize siblings for enrollment and host workshops and seminars<br />

on topics such as the financial aid process for college and immigration and<br />

documentation issues as it pertains to children and post-secondary education.<br />

We’ve even offered these workshops entirely in Spanish. Also, middle school<br />

transition years are extremely critical from a child development standpoint<br />

so we want to keep them engaged while the fun changes in adolescence are<br />

happening. <strong>The</strong> longer we have students and families in our program, the<br />

stronger their commitment and better the outcomes,”Mrs. Starkel stated.<br />

Horizons’ students across the country that remain in the program throughout<br />

high school graduated at a rate of 99%in 2016. This is well above the latest<br />

National average of 82% according to the National Center for Education<br />

Statistics. With more than one-fifth of the Horizons National programs in<br />

metro Atlanta, expanding to include the high school component will prove<br />

extremely beneficial to the city’s participating students.<br />

While typical classroom learning is a part of the programming for<br />

Horizons Atlanta, the model offers a much more flexible instructional<br />

method. Being outside of the school year, the program allows teachers<br />

to try out new tools, new resources, and new ways of capturing<br />

students’attention while still driving home the core focus on literacy,<br />

science, and math. Combine a flexible instruction method with project<br />

based learning, field trips, physical activity and other extracurricular<br />

activities, and it is clear why the program becomes a mainstay with the<br />

participating families.<br />

As if taking on childhood literacy wasn’t enough, Horizons Atlanta<br />

is also in the business of saving lives. Swimming is a part of Horizons<br />

Atlanta’s program in hopes of limiting the obstacles preventing<br />

underprivileged children of color from learning how to swim. Seventy<br />

percent of African-American and sixty percent of Hispanic/Latino<br />

children cannot swim according to the 2010 National research study by<br />

the USA Swimming Foundation and the University of Memphis. African-<br />

American children drown at a rate nearly three times higher than their<br />

Caucasian peers according to the CDC. Horizon Atlanta’s commitment<br />

to the swimming component of their program culminates annually at a<br />

Horizons regional swim meet where students can experience a professional<br />

swimming environment and learn about opportunities for college<br />

scholarships in swimming.<br />

Other areas of experiential education in the program are art, music,<br />

theater, robotics, field trips to cultural and art institutions, and touring<br />

businesses and science labs in an effort to provide students with the same<br />

exposure as their middle and upper income peers. This summer, 500 Atlanta<br />

Horizons students were special guests at the WNBA’s Atlanta Dream game.<br />

Having access to these experiences while learning onsite at a private school,<br />

college, or university allows the student to visualize themselves as a member<br />

of that community. By the time the student is ready to advance to the next<br />

chapter in their life, they will have a keen understanding of campus life;<br />

they will have been mentored by high school and college students; they will<br />

have traveled outside of their home environments; and they will set internal<br />

expectations higher than if they had never had these experiences.<br />

All programs are tuition-free, six-week, eight-hour, high quality<br />

models. Efforts continue beyond the summer with specific components<br />

available by site. <strong>The</strong>se could include after-school programs, additional<br />

support in math and reading, parent advocacy groups, and mentorships<br />

allowing students to build pro-social relationships outside of the family<br />

throughout the year.<br />

Mrs. Starkel summed up why she and her colleagues are committed<br />

to Horizons Atlanta: “Any child in Atlanta deserves the things I’m able to<br />

provide to my daughter. Every child deserves the best that we have to offer<br />

them. Horizons Atlanta will continue to make one more seat available at a<br />

time until the whole community changes. That’s the end result. And with<br />

our team and our program, we will make it happen.”<br />

Since launching in 1965, Horizons National has grown to serve17<br />

states, and by 2018, Horizons Atlanta will have 2 additional sites and<br />

enough programs to serve 2000 students. <strong>The</strong>ir efforts are closing the<br />

education gap and exposing students to what learning can be; engaging,<br />

fun and life changing. Imagine that.<br />

To make a tax-deductible contribution, mail a check payable to:<br />

Horizons Atlanta, Inc. to: Horizons Atlanta, 3330 Cumberland Boulevard,<br />

Suite 500, Atlanta, GA 30339<br />

For more information visit www.HorizonsAtlanta.org<br />

THECONNECTMAGAZINE.COM WINTER <strong>2017</strong> | THE CONNECT MAGAZINE 41


FEATURE<br />

Real Events. Real People. Real Style<br />

WRITTEN BY: VIVIUNA BROWN<br />

WITH AN ARRAY of unique details, opulent glamor,<br />

and sophisticated style, events designed by Phoenix<br />

Forrester truly capture the essence of Hollywood<br />

glam. Because of this company’s ability to reflect<br />

Hollywood glam in an accurate manner, artists such<br />

as Little Richard, Mary Mary, Biz Markie, Debra Cox, and Kirk Franklin<br />

are just a few of the well-known clients for whom Phoenix Forrester has<br />

produced spectacular events. Considering the meticulous and innovative<br />

planner behind the success of each event—Krystal Bonner—it’s no wonder<br />

that the company has created wonders for celebrity parties along the way.<br />

Nevertheless, Krystal stresses the fact that no matter the status of the client<br />

or type of event, her company is efficient in producing designs that fit the<br />

stylistic and financial needs of everyone. With clients’ satisfaction in mind,<br />

the creative team of Phoenix Forrester strives to achieve the goal of creating<br />

real events, for real people, with real style.<br />

Before plunging into the main interview questions, I had to have<br />

one question answered right away—who is Phoenix Forrester? Krystal<br />

explained the name of her company enthusiastically, saying that it’s a<br />

combination of two aspects that represent her and what she does. “<strong>The</strong><br />

phoenix [bird] represents transformation, and what I do is transform<br />

spaces, experiences, and how people have a celebration. That was a perfect<br />

representation of me.” She went on, explaining the meaning behind<br />

Forrester stating, “Forrester is actually the street I grew up on in when I<br />

lived in Memphis.” Krystal further expressed the fact that she did not want<br />

to use her name because she wanted something that was transferrable in<br />

case she decided to grow her business. “I wanted to use a title that was not<br />

just about my name, but more about my work.”<br />

When asked about her decision to start working in this particular<br />

business, Krystal explained that she didn’t choose this career path, but<br />

rather, it chose her. She recalled watching the movie Boomerang and<br />

having a moment of realization about her purpose in life. “When I was<br />

very young, I saw this movie Boomerang [with Eddie Murphy, Robin<br />

Givens, and Halle Berry], and although I didn’t really know what they were<br />

doing, I loved the perception of it. I realized later that they were marketing<br />

executives, responsible for putting together ad campaigns, and that was<br />

what I felt like I wanted to do—work with creating ads, work in retail, and<br />

in the entertainment industry.”<br />

Krystal recalled a moment of devastation at the beginning of her career<br />

that she felt was the end of her dreams. While attending college, she was<br />

interviewed by a retailing company; she thought she had the job, but<br />

found out the week of graduation that she had not been hired. “I was<br />

devastated. I didn’t know what I was going to do; I didn’t know what<br />

else I was good at.” During her trying experience, one moment changed<br />

her life, propelling her onto her dream career path. “One of my mentors<br />

from college was on the board of the National Opera, and she said, ‘Hey!<br />

<strong>The</strong>re’s an open position here for an Event Director; I know you’ve never<br />

done this before, but I feel like you have the natural skill set to excel in this<br />

business.’” Krystal, having no current job proposals, agreed to the offer.<br />

Soon after being hired, she was planning high-end intermission events for<br />

the company’s board members, destination events in New Mexico, black tie<br />

galas at the Belle Meade Country Club, and other events.<br />

Not realizing prior to being hired that jobs such as this existed,<br />

Krystal fell in love, engulfing herself into the position even more by doing<br />

additional research of the industry. “I self-taught myself about wine, started<br />

studying catering menus thereby learning about different dishes. <strong>The</strong> more<br />

I learned, the more I realized this was what I was born to do!” Krystal<br />

ended by confirming her previous statement. “I have a ton of other talents,<br />

but they all lead back to one thing--creating experiences for people.” After<br />

working with the Opera, she transitioned into the field of Public Relations<br />

and expounded upon the experience she already possessed. Soon, her<br />

company Phoenix Forrester was launched, and her creative journey began.<br />

Regarding her process and how she (and her team) manages to<br />

consistently satisfy clients, Krystal emphasized the importance of detail and<br />

thinking of long-term goals. “We always start by profiling our clients to<br />

understand who they are, what they want out of the experience, and who<br />

their audience will be; after we understand all that, we develop a task list<br />

and budget.” Krystal explained the fact that she upholds the satisfaction<br />

of clients by assessing the initial plans, communicating efficiently, and<br />

creating vision boards throughout the process. “We revisit our task list and<br />

budget every couple of weeks so our clients know where we are from a<br />

planning perspective; we create vision boards for clients to make sure our<br />

ideas line up; from there, we put our design team together to bring the<br />

event to life in our unique way.”<br />

Phoenix Forrester has hosted events for diverse clients, with varying<br />

budgets, doing so in phenomenal ways—the company has even gained<br />

the attention of top notch entertainment mediums such as Ebony,<br />

Munaluchi Bridal, and Nashville Bride Guide. When asked where she<br />

draws inspiration, Krystal simply answered “People.” She expanded on that<br />

thought saying, “I draw so much inspiration from people that I’m actually<br />

changing my tagline; you’re the first person I’ve said this to, but my new<br />

tagline will be Real Events. Real People. Real Style. I want to emphasize the<br />

fact that all my clients can have what is considered an A-list event.”<br />

With a desire to blend “lifestyles and milestones” together, Krystal<br />

has mastered the art of bringing unique details, opulent glamor, and<br />

sophisticated style to any event for any individual. As Krystal’s new tagline<br />

suggests, Phoenix Forrester is all about…Real Events. Real People. Real Style<br />

THECONNECTMAGAZINE.COM WINTER <strong>2017</strong> | THE CONNECT MAGAZINE 43


FEATURE<br />

44 THE CONNECT MAGAZINE | WINTER <strong>2017</strong> THECONNECTMAGAZINE.COM


ARTS & ENTERTAINMENT<br />

Photographer James Cole:<br />

WRITTEN BY: SHAWN WHITSELL<br />

HAVING A MOTHER that took him places played a key role in<br />

James McArthur Coleman’s creative beginnings. <strong>The</strong> new<br />

places and faces he saw when traveling with his family, as<br />

a kid, fascinated him; and he found joy in documenting<br />

their vacation adventures through the lens of a camera.<br />

When he wasn’t traveling with family, Cole nurtured his young<br />

love for charcoal drawing and oil painting. He also harbored aspirations<br />

of being an architect. Little did he know that these hobbies would<br />

ultimately prepare him for his life’s work and color the road he’d walk<br />

into his destiny.<br />

After purchasing a “decent camera” 10 years ago, for the sake of<br />

documenting life’s memorable moments in much the same fashion he did<br />

as a youth, Cole unintentionally set out on an unknown path that would<br />

lead him beyond his own aspirations.<br />

After seeing some of his photographs, Cole’s wife Kathy, along with<br />

friend and fellow photographer Mike Baker, recognized his talent and<br />

encouraged him to put together a small art show. <strong>The</strong> show was such a<br />

success that Cole did a few more the following year. Though it was never<br />

his plan to become a professional photographer, his work took off and<br />

he had to catch up with it. <strong>The</strong>se days, he’s doing up to 24 shows a year,<br />

showing off photographs he’s taken all over the world, including places<br />

like London, England and Venice, Italy.<br />

Cole, a thoughtful, reflective, self-taught architectural and landscape<br />

photographer, works tirelessly. He takes his work so seriously that he<br />

rises before the roosters, does extensive research on his subjects, travels<br />

all over the world, immerses himself in the respective cultures, interviews<br />

the locals and spends countless hours capturing the right shot, even if<br />

it means sitting and patiently waiting for the perfect moment to catch<br />

lightning in a bottle. Whatever it takes, Cole is committed to getting the<br />

image he came for. However, it doesn’t end there.<br />

After he’s gotten his capture, Cole experiments with different editing<br />

practices and techniques. Sometimes it can take the meticulous and<br />

intentional lensman weeks, months or even years to figure out what he<br />

wants to do with the image, how he wants to present it and what he wants<br />

audiences to see. For him, simply creating a beautiful photograph is not<br />

what he works so hard for. Cole wants to capture the spirit of a particular<br />

site and he wants it to be felt by all who behold his art.<br />

Capturing the emotion of a place is something Cole is extraordinarily<br />

passionate about. He uses the words “emotion” quite often in reference<br />

to his work. He speaks with it as well, even pausing before admitting he<br />

can “feel some of those emotions now,” as he reflects not only on how his<br />

photography has changed his own life but also how it’s affected others.<br />

“I try to get into the emotional value of wherever I go. I try to bring<br />

that emotion back with me so that every time I look at it [the picture],<br />

46 THE CONNECT MAGAZINE | WINTER <strong>2017</strong> THECONNECTMAGAZINE.COM


ARTS & ENTERTAINMENT<br />

Firenze Duomo<br />

Manarola<br />

Riomaggiore<br />

THECONNECTMAGAZINE.COM WINTER <strong>2017</strong> | THE CONNECT MAGAZINE 47


ARTS & ENTERTAINMENT<br />

Havana Cars<br />

Havana Street Scene<br />

VeniceItaly Tranquility<br />

Trattoria Sempione<br />

LeEiffel<br />

St. Mark’s Square<br />

48 THE CONNECT MAGAZINE | WINTER <strong>2017</strong> THECONNECTMAGAZINE.COM


ARTS & ENTERTAINMENT<br />

I can reminisce and remember exactly what it is about that place that<br />

intrigued me,” he says.<br />

Cole wants the same for those who encounter his work. “I want my<br />

audience to have an emotional attachment.”<br />

If that connection isn’t made, he doesn’t feel he’s done his job. One<br />

of the primary indicators of this connection is audience inquiry. Cole<br />

endeavors to pique their curiosity and prompt them to ask questions<br />

about his reasons for taking a photograph a particular way or at a<br />

particular time of day.<br />

“If I can get the audience to ask me those questions, I have them<br />

captivated with the photograph,” he says. “At that point, I know I have<br />

them connected.”<br />

As far as Cole is concerned, a photograph without emotional value<br />

is just an image and that simply isn’t good enough for him, even if it’s<br />

visually stunning.<br />

“<strong>The</strong> one thing I want people to do with my photography is dissect<br />

it,” he says. “Don’t just take it for what it is. Get involved. Look deeply<br />

and try to figure out all the different aspects of it.”<br />

He continues, “When you look at it and dissect it and then when you<br />

put it together as a whole, it makes sense.”<br />

This is something Cole himself does with a picture before the audience<br />

even lays eyes on it. In fact, it’s his personal assessment that determines<br />

if a particular image ever sees the light of day. He critically analyzes it to<br />

make sure it delivers. If it doesn’t, he doesn’t print it.<br />

“A picture isn’t a photograph until it’s printed,” he says. “I won’t<br />

make a photograph unless I feel the audience can make some type of<br />

emotional connection with it.”<br />

An example of this occurred when a man attended one of Cole’s art<br />

shows and was seemingly captivated by a particular photograph.<br />

<strong>The</strong> man would leave and come back. He’d leave again and come<br />

back. He would eventually purchase the photograph. Afterwards, Cole<br />

asked him what was it about the piece (an image of a red “telephone<br />

box” in London) that spoke to him and kept him coming back to it. <strong>The</strong><br />

man revealed that his young son had died of cancer and that one of his<br />

son’s last requests was to travel to London to stand inside of one of these<br />

historic red phone booths, which they did before his passing. <strong>The</strong> man<br />

began to cry during the telling of his story. Cole and his wife were also<br />

moved to tears.<br />

In additional to emotional impact, Cole also wants his work to inspire<br />

people to travel. He feels its part of his job to motivate his audience to go<br />

see the locations he’s captured in person. “<strong>The</strong>re’s so much beauty in the<br />

world and it’s all for us to share,” he says.<br />

“I truly enjoy people who have never seen it [the location],” he later<br />

adds. <strong>The</strong>y want to know where it is. <strong>The</strong>y’re in such awe. It’s like the<br />

Great Wall of China. You see it and you want to know how in the world<br />

it ever got built or how long it took.”<br />

Cole is aware that traveling to other countries (and for some, even to<br />

other cities within the U.S.) is not an easy option for everyone. He knows<br />

that sometimes his photographs are the only way some will ever see these<br />

attractions. This gives him even more incentive to authentically capture<br />

his subject’s true essence.<br />

His desire to influence more people to travel goes far beyond just<br />

inspiring people with his photographs.<br />

“My biggest dream is start a program for inner city black kids to be able<br />

to travel with me, doing photography,” he says, of his desire to expose<br />

young people to life and culture outside of their own neighborhoods.<br />

Although he’s tried in the past, funding kept him from fully realizing this<br />

dream. However, a dream deferred is still a dream. Cole plans to revisit<br />

this idea in the future.<br />

Even with all of his success, the ever-appreciative Cole admittedly<br />

struggles with receiving praise for his work, although he’s not quite<br />

sure why. His best guess is that it’s because he’s always trying to push<br />

himself to do better.<br />

His humility shouldn’t be mistaken for a lack of confidence. Cole isn’t<br />

Hotel Marconi<br />

Yellow Umbrella Venice<br />

the most technical photographer, and although he thinks of himself as the<br />

hardest working, he doesn’t consider himself the best. However, he does<br />

think he’s the best at creating an image that touches others. “That whole<br />

emotional contact is what drives me,” he says.<br />

Cole says he doesn’t believe in failure when it comes to his photography<br />

because it’s all a learning experience. “I’m not afraid to make a mistake<br />

and I’m not afraid to admit it.” Cole sees it all as a part of his growth and<br />

evolution as an artist. It’s all a part of the process.<br />

“Photography has taken me on a journey that I knew it would,” he<br />

says. “It’s probably the biggest emotional rollercoaster I’ve ever been on<br />

in my life, outside the birth of my son,” he later adds.<br />

Part of that journey includes traveling to Zimbabwe to photograph<br />

Victoria Falls, as well as visiting Beijing, China and Cape Town, South<br />

Africa in the near future. <strong>The</strong>se are just a few of the locations on Cole’s<br />

ambitious bucket list.<br />

“Photography is a marathon, not a sprint,” he later adds. “I just keep<br />

chasing that dream for that great moment. I don’t always catch it but I<br />

keep chasing it.”<br />

Cole isn’t just chasing the dream. He’s living it; telling the world’s<br />

story, one image at a time, to all who have eyes to listen.<br />

THECONNECTMAGAZINE.COM WINTER <strong>2017</strong> | THE CONNECT MAGAZINE 49

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