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Newsletter SPRING 2017 webversion page flipping

GBA

GBA Newsletter - Spring 2017 News Update GBA NEWS UPDATE Minworth Warehouse The last quarter of 2016 has been incredibly busy for everyone at Minworth as they have been working hard to develop and implement new processes to allow new work to flow through the Warehouse site. This has allowed us to partner up with another transport provider to coordinate their Warehouse and transport requirements into the assembly at Jaguar Land Rover. GKN Freight Services approached GBA Services early in 2016 to see if we would be interested in tendering for their Warehouse and Transport operations. They wanted a partner who had experience in providing logistics into a customer for production and following a successful tender we secured their warehousing to support their Erdington plant. This has been a major investment for GBA as we have fitted new lighting throughout the warehouse, constructed 1500 pallet spaces and purchased two Bendi trucks in order to meet the customer requirements. The warehouse will be fitted out to allow us to meet current customer needs and we have also planned to be flexible for new ones. 1500 pallet spaces two Bendi trucks 4

GBA Newsletter - Spring 2017 GBA Values Our Dedicated People - Living the GBA Values Enterprising We asked our depot managers to give us an example of how someone at their depot, or their depot as a whole, has exhibited a great example of the 3 GBA values, Enterprising, Dedicated, Family. Dedicated Enterprising New Years Eve Fireworks A big thanks to the team for coordinating the transportation of New Years Eve fireworks for one of our customers. Jamie Hudson, Anne-Marie Jones, John Hegarty and Rob Hunter all worked extremely hard on this account receiving praise from the customer and allowing some lucky people a big bang celebration to welcome in 2017. Family Values New Years Eve On New Year’s Eve Mike Candela from our Ashford Depot hosted an evening in the Manchester United box to one of GBA’s large tier-one automotive customers. John Hannah, Class 3 Driver acted as honorary chauffer for the evening and all the attendees reported that both John and Mike were professional and courteous and a credit to the company. After enjoying watching the match from the away stand himself, John then drove all the guests home sharing with them in the buzz of the post-match excitement. Thank you, John, for such a shining representation of GBA services on NYE. Unfortunately, as a Smoggie and a dedicated Middlesbrough supporter we couldn’t provide John with a win and Man Utd beat Borough 2-1. Sorry John! Family Values Boxing Day A big thanks to Alex Burnett for hosting the box on Boxing day, sacrificing time with his family to watch Man Utd thrash Sunderland 3 – 1 and look after a large customer providing them with a memorable night out. Whilst most of us enjoyed time off for fun and festivity, a few dedicated members of staff put the 365 into the GBA 24/365. We would like to thank you for keeping the company operational and providing a first-class service over the Christmas period. Enterprising Family Dedicated Values Enterprising Family Values Colin and Emma Freeman Our customer has sent a personal thank you and appreciation to Colin and Emma Freeman, their ‘service was particularly excellent’ Our customers client in the US contacted them to say how delighted they were in receiving the engine early which exceeded their expectations. Well done Colin & Emma! Think you can’t get it there? GBA can! An aircraft on ground emergency? No problem! On New Year’s Eve, a large UK airline turned to GBA in its hour of need. With hundreds of passengers potentially stranded and time of the essence, our Head of Operations Leah Birkbeck had to be quick off the mark to ensure we provided the best service possible. Only a hand carry could save the day! Mick Moore one of our Preston based class 3 drivers sprang into action and was more than happy to oblige. Racing to meet Leah on route with all relevant documents needed, Mick was soon on his way to Leeds airport to make the NYE evening flight. Once getting the cargo there safely Mick spent New Year’s Day sat in the airport waiting for his return flight. If this doesn’t reflect the GBA company values of dedicated and enterprising then nothing does! Another happy customer, thank you Leah and Mick! Dedicated Enterprising Family Values 5

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