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1 year ago

European Commission Project team DISCLAIMER

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Table of Contents List

Table of Contents List of figures ........................................................................................................................................... 6 Executive summary ................................................................................................................................. 7 Recommendations .............................................................................................................................. 8 1. Introduction .................................................................................................................................. 10 2. Methodology ................................................................................................................................. 14 3. Governance ................................................................................................................................... 17 3.1 Have a business plan and governance structure in place ..................................................... 18 3.2 Bring publishers and data users together to address key challenges using Open Data from the portal .......................................................................................................................................... 19 3.3 Build responsiveness to government priority changes into your governance structure...... 22 3.4 Create hard levers to set and enforce data quality & metadata standards ......................... 23 3.5 Create a non-ministerial leadership role to champion data publication and respond to issues…… ........................................................................................................................................... 25 4. Financing ....................................................................................................................................... 27 4.1 Be open about your funding strategy ................................................................................... 28 4.2 Ensure your priorities align with those of your funding source(s) ....................................... 29 4.3 Ensure that your own role as portal owner includes responsibility for setting funding strategies and budgets ...................................................................................................................... 30 4.4 Securing funding for an Open Data portal ............................................................................ 31 4.5 Generating revenue from an Open Data portal .................................................................... 31 4.6 Perform, commission or identify research into the impact of your portal’s current or potential activities to support a business case for future funding ................................................... 33 5. Architecture .................................................................................................................................. 35 5.1 Select open source software solutions and solutions that offer downloading/archiving options .............................................................................................................................................. 36 5.2 Build links to data held in other portals into yours, where they could be relevant for your local users ......................................................................................................................................... 38 5.3 Understand the data formats different users need to drive improvements ........................ 40 5.4 Other considerations ............................................................................................................ 42 5.4.1 Storing data ................................................................................................................... 42 5.4.2 Value-added services for Open Data portals: data visualisations, storytelling and APIs…………..................................................................................................................................... 43 6. Operations .................................................................................................................................... 45 4

6.1 Operational service management......................................................................................... 47 6.2 Publication operations .......................................................................................................... 47 6.3 Technical operations ............................................................................................................. 48 6.4 Open Data operations ........................................................................................................... 49 6.5 Managing data quality .......................................................................................................... 49 6.6 Creating routine reports ....................................................................................................... 50 6.7 Making data accessible ......................................................................................................... 50 6.8 Onboarding new users .......................................................................................................... 51 6.8.1 On-boarding end-users ................................................................................................. 51 6.8.2 On-boarding publishers ................................................................................................ 51 6.8.4 On-boarding monitors................................................................................................... 53 6.9 Capturing and sharing lessons learned ................................................................................. 53 7. Automated metrics ....................................................................................................................... 55 7.1 Using metrics to drive improvements and demonstrate impact .......................................... 55 7.2 Background ........................................................................................................................... 57 7.3 Open Data metrics – research to date .................................................................................. 57 7.4 OpenDataMonitor ................................................................................................................. 58 7.5 Choose metrics that help benchmark publisher performance, but don’t rely on one metric (e.g. quantity) .................................................................................................................................... 62 7.6 Measuring quality of Open Data ........................................................................................... 65 7.7 Choose metrics that help data users find data ..................................................................... 65 7.8 What portal owners are measuring ...................................................................................... 66 7.9 What portal owners want to measure .................................................................................. 67 7.10 Overcoming challenges in automating metrics .................................................................... 68 8. Conclusion ..................................................................................................................................... 70 Annex I - Definitions .............................................................................................................................. 72 Annex II – Interview questions .............................................................................................................. 73 5

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