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Needs Code February 2017

Draft%20Additional%20Learning%20Needs%20Code%20February%202017

interventions, deliver

interventions, deliver agreed health services, monitor outcomes, and quality assure advice to minimise variation in practice and promote realistic expectations. This should include: considering how best health professionals can be pro-actively involved in the development of IDPs (where the input, help and advice of health professionals is required); assisting local authorities in gaining health advice, where it is considered necessary for the development or review of IDPs, by ensuring clarity of the educational need and outcomes, and the realistic, specific and timed interventions that are planned for the child or young person; taking responsibility for managing HBs responses to requests for help from local authorities made under section 58 of the Act (see Chapter 12), for example, by putting a referral management system in place to coordinate and manage cases and ensure that responses are in compliance with the legal duties in that section and regulations made under it; working with local authorities in relation to the powers and duties in section 18 of the Act, including, in particular: agreeing what provision the HB should secure as part of an IDP in fulfilment of their general obligation to provide a comprehensive health service in Wales; ensuring a consistent approach to such decisions; and ensuring that the HBs legal duty to secure requirement treatments and services is met. Managing complaints, disputes and appeals to the Tribunals 12.55 Strong problem solving and negotiating abilities and communication skills will be essential for the DECLO to identify and implement innovative and cooperative solutions across agencies and across services within the HB. 12.56 The DECLO should put in place a process to manage first stage complaints and disputes relating to health provision for ALN, securing a second or expert opinion, and escalating any unresolvable issues within the HB as appropriate 12.57 The DECLO should also assist in dispute resolution arrangements (see Chapter 18). When a local authority believes it would be beneficial for a health body to be involved in avoidance and disagreement resolution arrangements, they should contact the relevant DECLO to seek their advice. 12.58 The DECLO should also have a role in cases taken to the Tribunal, including supporting the local authority, providing evidence themselves and overseeing the engagement of the HB generally in appeals. Page | 126

Measuring success 12.59 The DECLO should ensure the HB develops processes to collect and analyse robust data to measure the compliance and quality assurance of HB activities in relation to children with ALN. Measures of success should include monitoring: Feedback from children, young people and parents; Outcomes for children and young people; Measures of effectiveness of partnership working; and Numbers and resolution time of complaints, disputes and Tribunal appeals. Health care needs 12.60 There is an overlap of children and young people with health care needs in schools with children with ALN in school. As such, the DECLO should liaise to promote effective coordination of health support for children with health care needs in schools. The DECLO should ensure oversight of and promote the uptake of whole school or classroom based interventions aimed at promoting better outcomes and reducing inequalities. 12.61 The DECLO should promote and advise on any public health interventions that may impact on learning, such as free breakfast provision in primary schools, healthy school food and exercise choices, and interventions aimed at improving language development, behaviour, attention span, mental health or other aspects of classroom learning and wellbeing. Page | 127

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