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Needs Code February 2017

Draft%20Additional%20Learning%20Needs%20Code%20February%202017

young person. This might

young person. This might include providing leaflets and displaying posters in appropriate places containing relevant information. 4.18 Some institutions, in particular FEIs, might provide their own information and advice on ALN and their related policies. They may do this through their website, leaflets, documents that provide general information for prospective and current learners, at open days, upon enrolment and throughout the child or young person’s attendance at the institution. Example of good practice FEI X provides clear information and advice relating to ALN through a range of mediums. This includes videos on their website providing information about support availability and a range of leaflets and documents that provide information for prospective and current learners. During the enrolment process a specialist member of staff is made available to offer information on the type of support available. During the course of their study each learner is assigned a personal tutor, with whom they will meet regularly to discuss progress, any difficulties they are having and their support needs. Such an approach also provides a clear point of contact to access necessary information and advice. External Service Providers 4.19 The local authority may decide to discharge their duties in respect of advice and information by asking, for example, the third or private sector to undertake these responsibilities. Where it does so the local authority is responsible for: determining and monitoring the overall standard of the service; setting out their funding and budgeting plans for the service and ensuring value for money; ensuring appropriate management structures are in place for the service; establishing robust quality assurance arrangements and conducting evaluation of services; ensuring that the service has a development plan, which sets out clear targets and is regularly reviewed – such plans ought to specify short, medium and long term strategies and arrangements for evaluation and quality assurance; ensuring effective and workable contingency plans are put in place; and establishing a service level agreement for delivering the service which ensures sufficient levels of resource and training, and clearly Page | 20

sets out the quality standards expected of, and the responsibilities delegated to the provider. Page | 21

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