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Work programme 2017

WC500221614

• Project management.

• Project management. The EMA's Portfolio Board ensures that the programmes and projects in the Agency's portfolio are delivered in line with strategy and meet customer expectations. The Portfolio Office ensures the programmes and projects are managed according to the Agency's standard methodology and arrangements, and monitors, controls and reports on the progress of the portfolio. • EU institutional services. These cover activities related to interactions with the EU institutions, including providing EMA input during the legislative procedure for new pharmaceutical legislation. • Policy issues. These cover activities related to the development and revision of EMA policies, as well as monitoring their implementation. • Emergency and crisis management. These activities relate to crisis management of emergency events (both product and non-product related) with policy, political, reputational consequences for the Agency, or important public-health related events. Drivers The Agency is subject to an increasing number of legal challenges resulting from an increasing number of procedures, scientific developments, and the scientific and regulatory complexity of issues with which the Agency deals. Environmental awareness is increasing in all areas of society, with growing pressure on businesses to show environmental consideration and corporate social responsibility. There is also a growing trend towards using electronic communication, such as electronic submissions, instead of paper-based communication. Workload indicators Results Forecasts 2014 2015 2016 2017 n/a Performance indicators Results Targets 2014 2015 2016 2017 Posts on the Agency establishment plan filled 97% 98% 98% 97% Revenue appropriations implemented 96% 98.7% 100% 97% Expenditure appropriations implemented 94% 95.8% 96% 97% Payments against appropriations carried over from year N-1 97% 94% 96% 97% The maximum rate of carryover to year N+1, of total commitments within the title Title 1 1% 0.9% 1% 1% Title 2 23% 7.6% 8% 15% Title 3 28% 26.9% 27% 25% Payments made within 30 days' time 98% 99.7% 99% 98% Availability of Telematics IT systems (% of time) 99.4% 100% 98% Work programme 2017 EMA/583016/2016 Page 102/123

Results Targets 2014 2015 2016 2017 Availability of corporate IT systems (% of time) 100% 100% 98% Availability of corporate website (% of time) 99.7% 100% 98% Change in energy consumption (per workstation) n/a 1 +5.1% -19.6% 2,3 -1% Change in water consumption (per workstation) n/a 1 +2.9% -52.8% 2,3 0% Change in paper consumption (per workstation) n/a 1 -38.2% -22.7% 2,3 -2% Change in non-recyclable waste produced in restaurant and kitchenette (per workstation) n/a 1 -12.9% -46.0% 2,3 -5% Change in recyclable waste produced (per workstation) n/a 1 n/a -26.3% -1% Change in recycling rate (per workstation) n/a 1 -5.2% 2,3 +1% Change in carbon emissions from work-related travel (including delegates, missions, trainings and candidates) n/a 1 +1.0% +1.4% 0% Overall net CO 2 emissions (per workstation) n/a 1 +0.2% -10.2% 2,3 0% 1 2014 data not comparable due to the move to the new building 2 provisional results 3 in 2016, the number of workstations increased, following the addition of the 10 th floor Additional objectives and activities Medium-term objective MAWP initiative Activity description Timeframe Start End Ensure and further improve efficiency and effectiveness of the Agency's corporate activities Maintain high level of independence, integrity and transparency in all aspects of Agency's work Align the agency with the highest European standards in environmental performance Ensure continuity and quality of the Agency's operation 3.2-4 Implement identified actions to align the 2017 2017 Agency's quality management system with the new ISO 9001:2015 standard Develop and implement a framework for 2017 2018 integrated planning and monitoring activities Review corporate support processes to 2017 2018 identify opportunities for efficiency gains 3.2-5 Develop a competency management framework, including necessary processes and systems 2017 2017 Implement a competency management framework 2017 2019 3.1-8 Conduct the annual review of the Agency's Q3 2017 2017 handling of independence Implement the antifraud action plan 2016 2017 Review and update the Agency's antifraud 2017 2017 strategy 4.2-7 Receive EMAS certificate and conduct external Q3 2017 2018 audit of the implemented standard Conduct an impact assessment of the 2017 2017 outcome of the UK referendum on EU membership Prepare business continuity scenarios and 2017 2018 relevant action plans Work programme 2017 EMA/583016/2016 Page 103/123

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