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1 year ago

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First, some context Some

First, some context Some background on CB Insights so you can decide how much of what I’m about to say might be valid/valuable www.cbinsights.com 2

“I just think it is serving a different kind of need. It’s a different business segment onto itself. And the segments that we are serving largely, I think, will remain separate and distinct from that. I don’t think customers suddenly woke up…and aid, ‘We really don’t care about consistently high quality products, and we don’t need service and we don’t need amenities.’ I just don’t buy it.” TECHNOLOGY IS EATING EVERY INDUSTRY – Chris Nassetta, CEO of Hilton on Airbnb www.cbinsights.com 3

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