Tasmanian Business Reporter March 2017
In the March Tasmanian Business Reporter we look at the impact of reduced penalty rates for Tasmanian business, welcome the introduction of the new Statewide Planning Scheme and reveal the latest graduates from the 2016 Tasmanian Leaders Program. You’ll also find news of our outstanding results in the Australian Tourism Awards and the new PhD project designed to further our expertise and understanding of local tourism.
In the March Tasmanian Business Reporter we look at the impact of reduced penalty rates for Tasmanian business, welcome the introduction of the new Statewide Planning Scheme and reveal the latest graduates from the 2016 Tasmanian Leaders Program.
You’ll also find news of our outstanding results in the Australian Tourism Awards and the new PhD project designed to further our expertise and understanding of local tourism.
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MARCH <strong>2017</strong><br />
T A S M A N I A’ S L E A D I N G B U S I N E S S P U B L I C A T I O N . C I R C U L A T I O N 1 2 , 0 0 0 M O N T H LY<br />
Movement on the mountain<br />
The State Government has announced plans<br />
to acquire land to facilitate the development<br />
of the Mt Wellington Cable Car - a $54 million<br />
project the tourism industry has been actively<br />
seeking.<br />
More: tasmanianbusinessreporter.net.au<br />
An artist’s computer generated image of the Hobart city view from the pinnacle of Mt Wellington along the span showing one of the two proposed aerial trams rising towards<br />
Pinnacle Road after gliding above the Myrtle Gully canopy.<br />
Courtesy: Mt Wellington Cable Car Company<br />
Penalty cut<br />
a big boost<br />
to business<br />
Wednesday<br />
By TOM O’MEARA<br />
A REDUCTION of Sunday and<br />
public holiday penalty rates is expected<br />
to boost the number of <strong>Tasmanian</strong><br />
jobs.<br />
Despite criticism from unions,<br />
workers and the ALP, the Fair<br />
Work Commission’s decision,<br />
is supported by the <strong>Tasmanian</strong><br />
Chamber of Commerce and Industry,<br />
which expects to see a significant<br />
increase in Sunday trading.<br />
“The message we have consistently<br />
heard from business around<br />
the state is that they are unable to<br />
open on Sundays due to high penalty<br />
rates,” TCCI CEO Michael<br />
Bailey said.<br />
“The Fair Work Commission<br />
recognises that we live in a modern<br />
society – very different to 50<br />
years ago.<br />
“It will help build employment<br />
among those that need it most because<br />
more businesses will be able<br />
to afford to open.”<br />
Australian Retailers Association<br />
Executive Director Russell<br />
Zimmerman said the decision was<br />
an incredible outcome for Australian<br />
retailers as it would sustain<br />
growth in the retail industry and<br />
increase employment rates.<br />
“It will provide more job opportunities<br />
for young workers seeking<br />
additional hours and more hours at<br />
the weekend,” he said.<br />
Under the changes, hospitality<br />
employees’ Sunday pay will<br />
change from 175 per cent to 150<br />
per cent, while casual hospitality<br />
workers’ pay will remain unchanged.<br />
Full- and part-time retail Sunday<br />
penalty rates will drop from<br />
200 per cent to 150 per cent, while<br />
casuals will go from 200 per cent<br />
to 175 per cent.<br />
For fast-food workers, Sunday<br />
pay for full and part-time workers<br />
will be cut from 150 per cent<br />
to 125 per cent, and from 175 per<br />
cent to 150 per cent for casuals.<br />
In the pharmacy industry, the<br />
pay rate for full and part-time<br />
Continued Page 2<br />
BOOK NOW<br />
www.tcci.com.au<br />
AUSTRALIAN<br />
BUSINESS<br />
LEADERS’<br />
DINNER<br />
5 April <strong>2017</strong><br />
at<br />
MONA
2 <strong>Tasmanian</strong> <strong>Business</strong> <strong>Reporter</strong> - MARCH <strong>2017</strong><br />
NEWS<br />
Disability no barrier to gainful employment<br />
FINDING staff who are<br />
reliable, loyal and punctual<br />
can sometimes feel<br />
like looking for a needle<br />
in a haystack.<br />
In a challenging labour<br />
market, one initiative is<br />
helping to change that.<br />
JobsABILITY assists<br />
businesses to secure<br />
work-ready staff.<br />
Supported by the <strong>Tasmanian</strong><br />
Chamber of<br />
Commerce and Industry,<br />
the <strong>Tasmanian</strong> Hospitality<br />
Association, Tourism<br />
Industry Council Tasmania,<br />
TasICT and the <strong>Tasmanian</strong><br />
Small <strong>Business</strong><br />
Council, the JobsABIL-<br />
ITY initiative aims to<br />
increase the number of<br />
people with disability in<br />
employment.<br />
Increasing labour market<br />
participation rates for<br />
people with a disability<br />
realises real benefits for<br />
people with a disability,<br />
their employers and the<br />
<strong>Tasmanian</strong> economy.<br />
Abour 25 per cent of<br />
<strong>Tasmanian</strong>s have a disability.<br />
It is from this community<br />
that businesses draw<br />
their employees, customers<br />
and business partners.<br />
T A S M A N I A’ S L E A D I N G B U S I N E S S P U B L I C A T I O N . C I R C U L A T I O N 1 2 , 0 0 0 M O N T H LY<br />
JobsABILITY offers<br />
great benefits for employers<br />
and businesses<br />
including:<br />
• loyal, productive<br />
staff who take less sick<br />
leave and are less likely<br />
to injure themselves in<br />
the workplace;<br />
• qualified staff - 45<br />
per cent of employed<br />
people with disability<br />
work in professional and<br />
managerial roles;<br />
• staff who are solution-focused.<br />
People with<br />
disability generally possess<br />
high problem-solving<br />
skills through creatively<br />
rethinking how<br />
to manage difficult situations;<br />
and .<br />
• a range of financial<br />
and material support provided<br />
to employers in<br />
many instances.<br />
To find innovative,<br />
loyal, work-ready staff<br />
go to www.jobsABILI-<br />
TY.org.au or phone the<br />
JobsABILITY Project<br />
Officer on 03 6212 7306<br />
to discuss recruitment<br />
needs.<br />
For an extended story<br />
on JobsABILITY<br />
and details of some<br />
success stories, visit<br />
www.tasmanianbusinessreporter.com.au<br />
e dition<br />
<strong>Tasmanian</strong> <strong>Business</strong> <strong>Reporter</strong> can now be delivered directly to your inbox. With our 30,000-strong monthly print<br />
readership, our new up-to-date digital distribution will keep <strong>Tasmanian</strong>s abreast of the all latest in local business<br />
news. From this month we will distribute electronic editions of the <strong>Tasmanian</strong> <strong>Business</strong> <strong>Reporter</strong> as we go to print.<br />
To confirm your copy sign up to our mailing list via<br />
tbreditorial@fontpr.com.au<br />
Tasmania’s business newspaper is published<br />
monthly by the <strong>Tasmanian</strong> Chamber of Commerce<br />
and Industry. It is distributed to businesses in<br />
Tasmania as well as key decision-makers.<br />
Circulation: 12,000<br />
Managing Editor: Tom O’Meara<br />
Ph: 0418 135 822<br />
Editor: Becher Townshend<br />
Ph: 0418 370 661<br />
Special Projects: Gil Sellars<br />
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gil@thetrustedmediaco.com.au<br />
Advertising: 0401 252 586<br />
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Editorial & Advertising email:<br />
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Publisher:<br />
<strong>Tasmanian</strong> Chamber of Commerce and Industry<br />
309 Liverpool St, Hobart, TAS 7000<br />
Ph: 6236 3600 Fax: 6231 1278 admin@tcci.com.au<br />
TFGA House, 194-196 Cimitiere St, Launceston TAS 7250<br />
Ph: 6331 1144 laun@tcci.com.au<br />
Production:<br />
aldridge.media<br />
Ph: 0431 241 775<br />
aldridge.media@iinet.net.au<br />
Printer: The Mercury<br />
Level 1, 2 Salamanca Square, Hobart, 7000<br />
<strong>Business</strong> leaders<br />
taste island state<br />
BY KRISTEN<br />
FINNIGAN<br />
A SHOWCASE of <strong>Tasmanian</strong><br />
business and<br />
a headline dinner at<br />
MONA will welcome<br />
Australian business leaders<br />
when they meet in<br />
Hobart next month.<br />
The Australian Chamber<br />
of Commerce and Industry<br />
<strong>Business</strong> Leaders’<br />
Conference will bring<br />
together management<br />
from Australia-wide<br />
chambers for two days of<br />
discussion with high profile<br />
<strong>Tasmanian</strong> business<br />
leaders and members of<br />
parliament.<br />
“We are extremely<br />
excited to welcome the<br />
chambers to Hobart,”<br />
TCCI CEO Michael Bailey<br />
said.<br />
“It is a perfect opportunity<br />
for <strong>Tasmanian</strong><br />
business to meet with,<br />
and lobby, other national<br />
chambers.<br />
“It will be a great<br />
chance for TCCI to<br />
showcase Tasmania to a<br />
national audience,” he<br />
said.<br />
On offer during the<br />
conference will be two<br />
<strong>Business</strong> welcomes<br />
cut in penalty rates<br />
From Page 1<br />
employees will reduce<br />
to 150 per cent from 200<br />
per cent and to 175 per<br />
cent for casuals.<br />
An average casually-employed<br />
retail sales<br />
assistant would lose up to<br />
$40 a shift for a full days’<br />
work on a Sunday under<br />
the changes.<br />
The TCCI has been arguing<br />
for a reduction in<br />
pay rates for many years.<br />
“This is the outcome<br />
of an independent review<br />
that determined penalties<br />
legislated in 2013 were<br />
out of whack.”<br />
Mr Bailey said the<br />
minimum wage would<br />
not be impacted by the<br />
decision.<br />
Fair Work is an independent<br />
commission designed<br />
to remove wage<br />
decisions from being political.<br />
The minimum wage<br />
($17.70/hour) is the lowest<br />
wage that is legally<br />
allowed to be paid for a<br />
full-time adult.<br />
“Last year the minimum<br />
wage was increased<br />
– by much more than the<br />
growth in the <strong>Tasmanian</strong><br />
economy.<br />
“<strong>Business</strong> accepted<br />
this decision and got on<br />
with it.<br />
events – a breakfast<br />
on the Thursday and<br />
an exclusive dinner on<br />
Wednesday night, to be<br />
held at MONA.<br />
The dinner will start<br />
with a journey on the<br />
MONA Roma ferry<br />
from Hobart to MONA,<br />
followed by a cocktail<br />
reception at the Turrell<br />
space, a tour of MONA,<br />
and culminating with<br />
a spectacular dinner in<br />
the Nolan Gallery, before<br />
returning to Hobart<br />
on the MR-1.<br />
“Hobart offers an interesting<br />
and exciting<br />
Launching<br />
JobsABILITY<br />
are MLC Josh<br />
Willie, left,<br />
Stephen Long<br />
from the<br />
<strong>Tasmanian</strong><br />
Hospitality<br />
Association,<br />
MHA Jacquie<br />
Petrusma, Ross<br />
Kent from the<br />
<strong>Tasmanian</strong><br />
Hospitality<br />
Association<br />
and NDS<br />
State Manager<br />
David<br />
Clements.<br />
opportunity for Australian<br />
Chamber delegates<br />
to experience the beauty<br />
of Tasmania,” said Australian<br />
Chamber CEO<br />
James Pearson.<br />
“I look forward to<br />
the opportunity to meet<br />
with members of the<br />
TCCI during our stay,”<br />
he said. .<br />
Bookings and<br />
further<br />
information can be<br />
found at<br />
www.tcci.com.au<br />
or by contacting<br />
events@tcci.com.au
<strong>Tasmanian</strong> <strong>Business</strong> <strong>Reporter</strong> - MARCH <strong>2017</strong> 3<br />
NEWS<br />
Best and brightest pass test<br />
TASMANIA’S brightest<br />
leaders have graduated<br />
from the 2016 <strong>Tasmanian</strong><br />
Leaders Program.<br />
Twenty four participants<br />
have spent 11<br />
months exploring Tasmania’s<br />
key challenges<br />
and opportunities in areas<br />
such as community,<br />
business, economics<br />
and government through<br />
seminars, case studies,<br />
field trips and retreats.<br />
Often described as a<br />
life-changing journey,<br />
the program enhances<br />
each participant’s leadership<br />
capacity, while<br />
prompting them to develop<br />
a vision for Tasmania’s<br />
future.<br />
The graduating group<br />
will expand the <strong>Tasmanian</strong><br />
Leaders Program<br />
Alumni to 224.<br />
<strong>Tasmanian</strong> Leaders<br />
chair Ginna Webster<br />
said the diverse group<br />
of graduates would add<br />
to the program’s talented<br />
and passionate alumni<br />
who were actively contributing<br />
to leadership in<br />
the community.<br />
“We are looking forward<br />
to what these enthusiastic<br />
and inspirational<br />
group of leaders do<br />
next to make Tasmania a<br />
better place,” Ms Webster<br />
said.<br />
Graduates are:<br />
Robin Barnes, Lecturer,<br />
Access and Social Inclusion<br />
University of Tasmania.<br />
Louise Bishop, Manager -<br />
Tasmania, Zinfra.<br />
Donna Brown, Manager,<br />
Environment, Health and<br />
Safety, Hydro Tasmania.<br />
Shuhong Chai, Associate<br />
Dean, Learning & Teaching,<br />
University of Tasmania<br />
- Australian Maritime<br />
College.<br />
Daryl Connelly, Executive<br />
Officer, Cradle Coast<br />
Innovation.<br />
Michael Giudici, Surveyor<br />
General, Land Tasmania.<br />
Chris Griffin, CEO, Tourism<br />
Northern Tasmania.<br />
Daniel Hackett, founder,<br />
RiverFly 1864.<br />
Jeff Harper, Regional<br />
Chief, Tasmania Fire<br />
Service.<br />
Theresa Hay, Acting Director<br />
Science Program<br />
- Land Defence Science &<br />
Technology Group<br />
Prue Horne, On a gap<br />
year and discovering her<br />
next step.<br />
Kacee Johnstone, Communications<br />
Advisor – Strategic<br />
Projects,<br />
Department of Health and<br />
Human Resources.<br />
Fiona Kerslake, Research<br />
Fellow, <strong>Tasmanian</strong> Institute<br />
of Agriculture, University of<br />
Tasmania.<br />
Stuart Loone, General<br />
Manager, Spring Bay Mill<br />
(Triabunna Investments<br />
Pty Ltd).<br />
Susan McLeod, Senior<br />
Environmental Consultant,<br />
GHD Pty Ltd<br />
Alexandra Mitchell, policy<br />
analyst, AgriGrowth Tasmania,<br />
Department of Primary<br />
Industries, Parks, Water<br />
and Environment.<br />
Leigh Oswin, Change<br />
Manager, Ashley Youth<br />
Detention Centre.<br />
Monica Plunkett, Owner/<br />
Creative Director, Halibut<br />
Creative.<br />
David Pyefinch, Director,<br />
Madfinch Pty Ltd.<br />
Malcolm Reeve, General<br />
Manager, Ochre Recruitment<br />
Pty Ltd.<br />
Kieran Rimmelzwaan,<br />
Project Manager/Estimator,<br />
Vos Construction and Joinery<br />
Pty Ltd.<br />
Lance Stapleton, Department<br />
Manager, TasWater.<br />
Amanda French (Street),<br />
Senior Project and Research<br />
Officer<br />
Relationships Australia,<br />
Tasmania<br />
Ursula Taylor, Communications<br />
Officer, Derwent<br />
Estuary Program and Cradle<br />
Coast NRM.<br />
The group of graduates of the 2016 <strong>Tasmanian</strong> Leaders Program.<br />
Waterfront project at centre of tourism study<br />
THE University of Tasmania<br />
and Federal Group<br />
will jointly fund a PhD<br />
project designed to better<br />
understand Tasmania’s<br />
tourist offering, using<br />
the yet-to-be-opened<br />
MACQ01 on the Hobart<br />
waterfront as a case<br />
study.<br />
<strong>Tasmanian</strong> School of<br />
<strong>Business</strong> and Economics<br />
Chief Project Investigator<br />
Dr Kim Lehman said<br />
the project was an opportunity<br />
for the successful<br />
PhD candidate to be embedded<br />
in the new hotel<br />
from before its opening,<br />
to understand what is important<br />
to tourists visiting<br />
the state.<br />
Areas of focus include<br />
the interpretation of cultural<br />
heritage, service<br />
quality, sense of place<br />
and the localisation of<br />
food and beverages.<br />
Deputy Vice-Chancellor<br />
(Research) Professor<br />
Brigid Heywood said<br />
the project was a major<br />
build on existing tourism<br />
‘big data’ expertise and<br />
technology in Tasmania,<br />
and would provide the<br />
tourism industry with<br />
valuable qualitative and<br />
quantitative data to support<br />
their operations.<br />
“The University of<br />
Tasmania is well renowned<br />
for conducting<br />
research with real-world<br />
applications, and our island<br />
state is the perfect<br />
place to explore a new<br />
tourism offering such<br />
MACQ01,” Professor<br />
Heywood said.<br />
“This is a significant<br />
opportunity for a candidate<br />
to undertake original<br />
research in an area of<br />
international importance,<br />
and to help us better understand<br />
an industry<br />
worth $2 billion in visitor<br />
spend each year.<br />
“The project also allows<br />
us to establish a collaborative<br />
relationship<br />
with a significant industry<br />
partner, and we will<br />
work together with the<br />
Federal Group to continue<br />
to contribute to the<br />
development of cultural<br />
capital on our island.”<br />
Federal Group Executive<br />
General Manager<br />
Corporate Affairs,<br />
Dr Daniel Hanna, said<br />
the business would gain<br />
unique insights from the<br />
research, which would<br />
also assist other tourism<br />
businesses in Tasmania.<br />
“Tourism is a critical<br />
industry sector now and<br />
into the future, and industry-focused<br />
research<br />
projects such as this will<br />
have the potential to help<br />
the industry better understand<br />
the innovations<br />
that resonate with our<br />
visitors,” Dr Hanna said.<br />
State steals tourism’s gala show<br />
TASMANIA has again stolen the<br />
show at the Australian Tourism<br />
Awards, winning more medals than<br />
any other state.<br />
The gold medal winners at the<br />
awards, held in Darwin on Friday,<br />
February 24 were:<br />
The <strong>Tasmanian</strong> Walking Company,<br />
Ecotourism;<br />
RiverFly 1864, Specialised Tourism<br />
Services;<br />
The Old Woolstore Apartment<br />
Hotel, <strong>Business</strong> Event Venue (and inducted<br />
into the Hall of Fame);<br />
Saffire Freycinet, Luxury Accommodation;<br />
and<br />
Three Capes Track, Gustav Award<br />
for New Tourism.<br />
The Government has praised the<br />
industry for its success, saying<br />
it demonstrated Tasmania’s strength<br />
in eco-tourism to prove that the state<br />
can balance the protection of natural<br />
areas with a growing tourism industry.<br />
Winners are grinners: Premier Will Hodgman with the<br />
state’s tourism shining stars after dominating<br />
the national awards again.<br />
Chief project investigator Dr Kim Lehman, left, Federal Group executive<br />
general manager corporate affairs Dr Daniel Hanna and deputy<br />
vice-chancellor (research) Brigid Heywood outside the MACQ01 development<br />
on the Hobart waterfront.
4 <strong>Tasmanian</strong> <strong>Business</strong> <strong>Reporter</strong> - MARCH <strong>2017</strong><br />
THOUGHT LEADERSHIP<br />
www.tcci.com.au<br />
Bring on a new planning scheme<br />
Michael<br />
Bailey<br />
TCCI Chief Executive<br />
LAUNCESTON has<br />
been crying out for projects<br />
to stimulate the<br />
economy and provide<br />
jobs – to give locals<br />
something to be positive<br />
about for the future of<br />
their children.<br />
The proposed $20<br />
million redevelopment<br />
of Launceston’s iconic<br />
eyesore, the derelict CH<br />
Smith building, is one of<br />
those shots in the arm.<br />
We were thrilled with<br />
the news that a private<br />
developer with a great<br />
track record, Errol Stewart,<br />
was willing to invest<br />
more money into the city<br />
by finally doing something<br />
with the key site.<br />
Along with project<br />
partner Artas, the proposal<br />
would utilise the<br />
facade and other useable<br />
components of the ruin,<br />
with the addition of modern<br />
buildings.<br />
The Launceston City<br />
Council was on board<br />
with a contribution to<br />
pay for much needed<br />
parking, funded through<br />
the State Government’s<br />
Northern Economic<br />
Stimulus Package.<br />
The Heritage Council<br />
gave it the tick of approval<br />
to the delight of<br />
the community at large.<br />
Unlike proponents of<br />
the past who have shouted<br />
grandiose designs for<br />
the site without following<br />
through, Mr Stewart<br />
was walking the walk<br />
quite soon after talking<br />
the talk.<br />
He immediately started<br />
spending money on<br />
the site, cleaning it up<br />
and ordering dozens of<br />
timber piles to stabilise<br />
the new buildings.<br />
But, he was hit by a<br />
hurdle at the last minute.<br />
The cynics among us<br />
aren’t surprised.<br />
At the eleventh hour<br />
– literally the last day<br />
allowed – the Heritage<br />
Preservation Society<br />
Tasmania lodged an appeal<br />
against the proposal<br />
with the Resource Management<br />
and Planning<br />
Appeal Tribunal.<br />
The very grand sounding<br />
“Heritage Protection<br />
Society of Tasmania” appears<br />
to be nothing more<br />
than a handful of retired,<br />
or soon to be retired,<br />
Launceston people<br />
Its aim is “promoting<br />
An artist’s impression of the proposed CH Smith development in Launceston shows old and new.<br />
and ensuring the preservation<br />
and maintenance<br />
for the public benefit,<br />
of places and objects of<br />
beauty or having an historical,<br />
scientific, artistic<br />
or architectural interest<br />
knowledge of, interest<br />
in, and respect for those<br />
places and objects; and<br />
the provision and maintenance<br />
of activities and<br />
services to facilitate their<br />
enjoyment by the public.”<br />
Despite great work by<br />
Artas to develop a concept<br />
that retains and celebrates<br />
the best parts of<br />
the site’s heritage values<br />
- the society wouldn’t<br />
compromise.<br />
It has after all, to the<br />
best of my knowledge,<br />
appealed every proposal<br />
for this site over the last<br />
20 years.<br />
It wants the developers<br />
to adhere to all previous<br />
permits imposed on the<br />
site relating to different<br />
proposals - preventing<br />
some of the most dilapidated<br />
buildings from<br />
being removed - therefor<br />
making any new project<br />
cost prohibitive.<br />
How ridiculous. There<br />
is no public benefit or<br />
enjoyment in having this<br />
project stymied. What<br />
value is there in allowing<br />
this site to sit unused and<br />
further stagnate?<br />
The RMPAT Appeal<br />
would not be heard for<br />
months - I’ve heard different<br />
reports of between<br />
six and eight months.<br />
The cost of having a<br />
project sitting in limbo,<br />
and the uncertainty of<br />
what the RMPAT judges<br />
would rule, was too<br />
much for Mr Stewart to<br />
swallow.<br />
He has sat down with<br />
Mr Morrell and they<br />
have agreed to add a new<br />
condition to the Devel-<br />
opment Application to<br />
allow the project to proceed<br />
with the support of<br />
the HSPT. As we go to<br />
print, the details haven’t<br />
been released publicly.<br />
While the outcome is<br />
positive, it’s more a reflection<br />
on Mr Stewart’s<br />
business acumen and<br />
civil leadership than anything<br />
else - the whole situation<br />
is a stark reminder<br />
of why planning reform<br />
in Tasmania must be<br />
completed, and completed<br />
quickly.<br />
Changes to the third<br />
party appeal provisions<br />
need to be made.<br />
Along with CH Smith,<br />
here are two examples of<br />
how challenging and out<br />
of touch the current system<br />
is;<br />
• A local retailer had<br />
a development held up<br />
because of one retired<br />
librarian from a suburb<br />
across the other side of<br />
the city. She appealed<br />
arguing that an old,<br />
non-listed house that<br />
needed to be demolished<br />
on site should be saved<br />
because a goshawk was<br />
nesting in the chimney.<br />
This person actually confessed<br />
at the hearing that<br />
she only did these sort of<br />
things to keep her mind<br />
working - it cost the retailer<br />
$250,000.<br />
• Then there’s the factory<br />
development that<br />
was delayed because of<br />
two people from a suburb<br />
way across the river<br />
argued that there was a<br />
potential noise issue. It<br />
almost bankrupted the<br />
business.<br />
Of course there needs<br />
to be an avenue of appeal<br />
for the general public<br />
when something is absolutely<br />
not in the best<br />
interest of the public and<br />
place.<br />
But there has to be<br />
common-sense.<br />
Here’s also hoping that<br />
this is the final time that<br />
this can happen in our<br />
state.<br />
Bring on the new<br />
planning scheme, fast.<br />
<strong>Business</strong> needs to live by Quick Response code<br />
THE Quick Response<br />
Code – known as the QR<br />
Code – is increasingly<br />
being used in international<br />
marketing as it<br />
gives instant access to a<br />
business’s website from<br />
a smartphone, without<br />
having to separately access<br />
a web browser.<br />
The mobile user can<br />
access a QR Code reader<br />
app on their phone and<br />
scan the code, or use the<br />
built in QR reader in the<br />
Sally<br />
Chandler<br />
Tradestart Adviser<br />
WeChat app. It is very<br />
fast, simple and catches<br />
the user’s immediate attention<br />
with no delay.<br />
Having an optimised,<br />
mobile-friendly website,<br />
allows the user to then<br />
research the business in<br />
detail and obtain information<br />
on the product offering,<br />
certification and<br />
in Tasmania’s case, provenance.<br />
QR Codes are<br />
being used for marketing<br />
on business cards, product<br />
labelling, brochures,<br />
supermarket shelves,<br />
newspaper and magazine<br />
advertising and billboard<br />
style advertising such as<br />
on illuminated signs and<br />
train station walls in international<br />
markets.<br />
The WeChat messaging<br />
app, which has an<br />
inbuilt QR Code reader,<br />
is used throughout Asia<br />
but is extremely popular<br />
in China where it has<br />
around 600 million users<br />
– half the population.<br />
Use of the WeChat<br />
app accounts for more<br />
than half the time Chinese<br />
mobile users spend<br />
online and 55 per cent of<br />
users access it more than<br />
10 times a day. It is extremely<br />
powerful and is<br />
used for messaging, videos,<br />
voice calls and payments.<br />
So when considering<br />
promotion for export it is<br />
Congratulations to<br />
Michael Warren<br />
vitally important to keep<br />
in mind that your website<br />
is now more frequently<br />
being accessed by mobile<br />
users rather than PC<br />
users.<br />
It must be mobile-friendly,<br />
well-designed<br />
so it can be easily<br />
navigated, and it should<br />
contain appropriate<br />
translations for relevant<br />
international markets.<br />
Additionally, all marketing<br />
material including<br />
At a recent awards night Michael was again accepted into the Mercedes-Benz Star Guild for an amazing<br />
fifth time, an award that only sees three sales people across rural dealerships nationally accepted.<br />
He also received national Rural Sales Consultant of the Year for both New and Pre-Owned Vehicles,<br />
an award that’s never been accepted by the same person in the same year.<br />
business cards must contain<br />
a QR Code.<br />
QR codes can be created<br />
online free of charge<br />
or with the help of marketing<br />
professionals.<br />
For international<br />
trade and investment<br />
assistance contact<br />
the TCCI’s Trade-<br />
Start adviser, Sally<br />
Chandler, at sally.<br />
chandler@tcci.com.<br />
au or 1300 559 122.<br />
37 - 41 St. John Street, Launceston Phone 6334 8444. After hours: Michael Warren 0437 661 050 LMCT 3117<br />
zest. 2466_TG<br />
2466 Buckby Mercedes-Benz Michael Warren <strong>Business</strong> <strong>Reporter</strong> 90 x 260mm (LHP).indd 1 23/02/<strong>2017</strong> 2:24:35 PM
<strong>Tasmanian</strong> <strong>Business</strong> <strong>Reporter</strong> - MARCH <strong>2017</strong> 5<br />
THOUGHT LEADERSHIP<br />
www.tcci.com.au<br />
Registering<br />
workplace<br />
asbestos<br />
Full steam ahead for<br />
<strong>Tasmanian</strong> shippers<br />
By CRAIG<br />
HORTLE<br />
THE Workplace Health<br />
and Safety regulations<br />
state that a person with<br />
management or control<br />
of a workplace must ensure<br />
that an asbestos register<br />
is prepared and kept<br />
at the workplace.<br />
This clearly states that<br />
if you are in control of a<br />
workplace – if you own<br />
the building or not – you<br />
are required to have an<br />
up-to-date asbestos register.<br />
How can you comply?<br />
The regulations go on to<br />
explain that a competent<br />
person needs to inspect<br />
the workplace to identify<br />
asbestos material.<br />
A competent person is<br />
an individual who has the<br />
experience or qualifications<br />
to identify asbestos.<br />
The best place to find<br />
a competent person is on<br />
the Worksafe Tas website.<br />
Click on, “Safety”,<br />
then “Safety Subjects”,<br />
then “Asbestos”, and you<br />
will find a list of asbestos<br />
assessors and removalists<br />
who would be regarded<br />
as competent people to<br />
identify asbestos.<br />
When the asbestos is<br />
identified it is not necessary<br />
to remove it.<br />
If the asbestos is intact<br />
and not degrading you<br />
can leave it in place.<br />
The purpose of the<br />
register is identify its location,<br />
and if any work<br />
is to be carried in that<br />
area then it should be removed<br />
by a licenced removalist.<br />
The register should<br />
contain the following:<br />
• record any asbestos<br />
or asbestos containing<br />
material (ACM) identified<br />
at the workplace under<br />
regulation;<br />
• the date on which the<br />
asbestos or ACM was<br />
identified; and<br />
• the location, type and<br />
condition of the asbestos<br />
or ACM; or<br />
• state that no asbestos<br />
or ACM is identified at<br />
the workplace if the person<br />
knows that no asbestos<br />
or ACM is identified,<br />
or is likely to be present<br />
from time to time, at the<br />
workplace.<br />
If the building was<br />
constructed after December<br />
31, 2003, it is<br />
unlikely that asbestos<br />
containing material was<br />
used in the construction<br />
therefore a register is not<br />
required.<br />
The register should be<br />
provided to the following:<br />
• a worker who has<br />
carried out, carries out or<br />
intends to carry out work<br />
at the workplace;<br />
• health and safety representatives<br />
who represent<br />
workers that carry<br />
out or intend to carry out<br />
work at the workplace;<br />
• a person conducting<br />
a business or undertaking<br />
who has carried out,<br />
carries out or intends to<br />
carry out work at the<br />
workplace, and;<br />
• a person conducting<br />
a business or undertaking<br />
who has required,<br />
requires or intends to<br />
require work to be carried<br />
out at the workplace.<br />
More information can<br />
be found in the code of<br />
practice “How to Manage<br />
and Control Asbestos<br />
in the Workplace”.<br />
For information<br />
on how to achieve<br />
this please contact<br />
Craig Hortle or<br />
Janelle Whitehouse<br />
at the TCCI on 1300<br />
559 122. For more<br />
information contact<br />
safety@TCCI.com.au<br />
Travis Brooks-Garrett of Freight and Trade Alliance addressing the packed forum at the Australian Maritime College.<br />
Brett<br />
Charlton<br />
Agility Logistics<br />
THE <strong>Tasmanian</strong> shippers<br />
forum held last<br />
month at the Australian<br />
Maritime College sold<br />
out within the first two<br />
weeks that it was announced<br />
and had a waiting<br />
list of over 40 people.<br />
The co-branded event<br />
hosted by the Freight<br />
and Trade Alliance, the<br />
<strong>Tasmanian</strong> Logistics<br />
Committee, DP World<br />
Australia and the Australian<br />
Maritime College<br />
was attended by 120<br />
people.<br />
Shippers and service<br />
providers were educated<br />
with presentations from<br />
Brendan Bourke (CEO<br />
Port of Melbourne),<br />
Paul Weedon (CEO<br />
TasPorts), Dr Oanh<br />
Nguyen (MLM - Australian<br />
Maritime College),<br />
Vlad Jotic, Senior<br />
(Manager Commercial,<br />
New Ports and Landside<br />
– DP World), Steve<br />
Farquer (General Manager<br />
Tasmania - Qantas),<br />
Tom Holyman (General<br />
Manager Trade – ANL),<br />
Brandon Vermaak, (International<br />
Trade – Commonwealth<br />
Bank of Australia),<br />
Marcus James<br />
(General Manager – Department<br />
of Infrastructure<br />
and Regional Development),<br />
Ann Johannsen<br />
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(Cluster Trade Manager<br />
– Australia), Travis<br />
Brooks-Garrett (Freight<br />
and Trade Alliance and<br />
Australian Peak Shippers<br />
Association .... and me.<br />
I have had the opportunity<br />
to speak to attendees<br />
at the forum and, without<br />
exception, all stated that<br />
the presentations were<br />
outstanding, the content<br />
was interesting, the<br />
speakers engaging and<br />
the master of ceremonies<br />
good looking.<br />
The take home message<br />
of the day was that<br />
Tasmania is currently<br />
sitting in the sweet spot<br />
when it comes to services<br />
for <strong>Tasmanian</strong> shippers –<br />
with an increase in capacity<br />
across Bass Strait,<br />
three of the largest shipping<br />
lines competing for<br />
<strong>Tasmanian</strong> international<br />
trade shipping – two of<br />
which are calling direct<br />
into Tasmania, and a<br />
freighter aircraft service<br />
to China from Hobart –<br />
<strong>Tasmanian</strong>s have never<br />
had it as good for choice<br />
and competition.<br />
A word of warning<br />
resonated however that<br />
the current volumes from<br />
Tasmania cannot sustain<br />
all the current services<br />
in the trade and at some<br />
point adjustments would<br />
need to be made (unless<br />
of course <strong>Tasmanian</strong><br />
businesses can raise<br />
production and output to<br />
meet the new found capacity).<br />
With such an excellent<br />
attendance and<br />
interest, FTA and the<br />
<strong>Tasmanian</strong> Logistics<br />
Committee will certainly<br />
be looking to make<br />
this an annual event.<br />
As you read this<br />
edition I am currently<br />
travelling Asia with<br />
the Trade Delegation<br />
as well as some other<br />
stops along the way.<br />
One of the areas<br />
I am exploring is the<br />
ever evolving e-commerce<br />
markets in China.<br />
I look forward to<br />
writing about this in the<br />
next article.<br />
37 - 41 St. John Street, Launceston Phone 6334 8444. After hours: Michael Warren 0437 661 050 LMCT 3117<br />
zest. 2466_TG<br />
2466 Buckby Mercedes-Benz A-Class <strong>Business</strong> <strong>Reporter</strong> 90 x 260mm (RHP).indd 1 23/02/<strong>2017</strong> 2:28:22 PM
6 <strong>Tasmanian</strong> <strong>Business</strong> <strong>Reporter</strong> - MARCH <strong>2017</strong><br />
THOUGHT LEADERSHIP<br />
Meet challenge of sale<br />
when profits declining<br />
Dean<br />
Demeyer<br />
<strong>Business</strong> Broker<br />
THE problem with selling your<br />
business while it is on a decline<br />
may be obvious from the outside,<br />
but for many hard working business<br />
owners, the problems are often<br />
quite hard to accept or even see.<br />
In simple terms, it is difficult to<br />
price the business on historical data<br />
because the trend indicates that<br />
those profits are diminishing.<br />
So, what are your options?<br />
The first option is to accept reality<br />
and price the business on the<br />
most recent year’s profits, or lower.<br />
Emotional<br />
This is often a hard decision to<br />
execute given the emotional attachment<br />
owners have with their business,<br />
but in order to attract a buyer<br />
it may be the only viable course of<br />
action.<br />
The second option is to continue<br />
running the business until you can<br />
demonstrate that that business performance<br />
is picking up or levelling<br />
out.<br />
Though this course of action<br />
may mean a few more years in the<br />
business, a consistent and steadily<br />
performing business is significantly<br />
more likely to sell than a declining<br />
business.<br />
Dividends<br />
If you are selling a business in<br />
this state you cannot relax while<br />
the business is on the market<br />
It may not be a quick sale, but<br />
given the strength of selling businesses<br />
with consistent revenues and<br />
profits, it will pay dividends in the<br />
long run.<br />
Marathon<br />
The last 100 metres in a marathon<br />
can often be the most important.<br />
So, if you are thinking of selling<br />
you shouldn’t wait until your<br />
business is in decline, in a state that<br />
is the least appealing to buyers, before<br />
you decide to “cash in”.<br />
Neverthless, buyers are prepared<br />
to pay a lot more for increasing<br />
profits.<br />
This is John; he is an employer in the<br />
Construction Industry.<br />
John employs single contractors.<br />
John registers his contractors with<br />
TasBuild, it’s the law.<br />
JOHN IS SMART.<br />
THE Hodgman Government<br />
is committed to<br />
assisting small businesses<br />
to start, expand and<br />
reach their full potential,<br />
creating value and new<br />
jobs in Tasmania.<br />
Recent surveys show<br />
continuing positive<br />
trends in both business<br />
and consumer confidence,<br />
with sustained<br />
growth in retail turnover,<br />
exports and strong<br />
support for the state’s<br />
business policies.<br />
Unemployment is also<br />
down – close to the national<br />
average for the<br />
first time in years – but<br />
there is still a lot of work<br />
to be done.<br />
That is why we remain<br />
focussed on jobs and the<br />
www.tcci.com.au<br />
Small business a<br />
jobs growth path<br />
Recent surveys show<br />
continuing positive<br />
trends in both business<br />
and consumer<br />
confidence<br />
businesses that create<br />
them.<br />
There has never been<br />
a better time to start or<br />
grow businesses in Tasmania<br />
and the Hodgman<br />
Government is supporting<br />
them with a new Enterprise<br />
Centre Tasmania<br />
(ECT) Program with<br />
new advisers, mentoring<br />
services and assistance<br />
for businesses in growth<br />
phase, as well as startups.<br />
The $2.6 million<br />
<strong>2017</strong>-2020 ECT Program<br />
provides free, professional<br />
advice from<br />
experienced business<br />
advisers located in seven<br />
regional Enterprise<br />
Centres across the state:<br />
North, Central South,<br />
Central North West,<br />
West, East, South East<br />
and South West.<br />
In addition to the services<br />
offered under previous<br />
ECT programs,<br />
each Enterprise Centre<br />
has new resources to assist<br />
mature businesses<br />
with specialised needs<br />
associated with growth<br />
and expansion.<br />
This, combined with<br />
a new statewide Mentoring<br />
for <strong>Business</strong>es<br />
in Growth program and<br />
a $600,000 Supporting<br />
Small <strong>Business</strong> with Apprenticeship<br />
and Traineeships<br />
Program, also<br />
commencing in <strong>2017</strong>,<br />
recognises that starting<br />
a business is just the beginning.<br />
H O T E L<br />
ENJOY THE WATERFRONT<br />
The Hodgman Government<br />
understands<br />
that employing people<br />
involves significant<br />
cost and risk, particularly<br />
for small business,<br />
and we are committed<br />
to supporting<br />
<strong>Tasmanian</strong> businesses<br />
through these critical<br />
growth phases.<br />
I encourage all small<br />
business owners to visit,<br />
browse and subscribe<br />
to the <strong>Business</strong> Tasmania<br />
portal at www.business.<br />
tas.gov.au, or phone the<br />
BT team on 1800 440<br />
026, to learn about the<br />
full range of information<br />
and services available<br />
to help grow your<br />
business and create<br />
jobs in Tasmania.<br />
Birchalls final chapter closes<br />
AFTER 173 years of<br />
trading, Launceston’s<br />
iconic Birchalls store has<br />
shut its doors for the last<br />
time.<br />
Birchalls has operated<br />
in Launceston since<br />
1844 but was shut on<br />
Saturday, February 25,<br />
because a buyer could<br />
not be found to start a<br />
new chapter in the business’<br />
life.<br />
It had been a local institution,<br />
selling books,<br />
newspapers and magazines,<br />
toys, as well as<br />
served as an education<br />
and arts centre.<br />
The building is set to<br />
be redeveloped in the<br />
coming year.<br />
Birchalls managing director Graeme Tilley<br />
shuts the doors for the last time.<br />
Picture: Paul Scrambler, The Examiner<br />
Be like John.<br />
Register your contractors with<br />
TasBuild. Call 6294 0807<br />
15% off midweek when you mention this offer!<br />
Negotiated corporate rates & group packages available. Conference<br />
and meetings facilities. Wireless/broadband internet. Cafe and catering.<br />
Security parking and lifts. Mini gym & sauna.<br />
6270 1444 / 1300 733 422 15 Hunter Street, Hobart<br />
www.zerodavey.com.au
8 <strong>Tasmanian</strong> <strong>Business</strong> <strong>Reporter</strong> - MARCH <strong>2017</strong><br />
FOCUS ON BUSINESS<br />
Benefit of<br />
investment<br />
in innovation<br />
By CHRIS WILLIAMS<br />
CEO St Lukes Health<br />
St.LukesHealth has a long and proud<br />
history in Tasmania. It is our passion<br />
for Tasmania which drives us to deliver<br />
the best possible service for our<br />
customers, and to be innovative in<br />
our product offerings to ensure our<br />
<strong>Tasmanian</strong> business is at the forefront<br />
of private health insurance delivery<br />
in Australia.<br />
Through high quality of service,<br />
the loyalty of customers and the increased<br />
business confidence in Tasmania,<br />
St.LukesHealth has been able<br />
to grow its brand significantly over<br />
the past two years . Our success has<br />
been due to investment in customer<br />
services, people and technology.<br />
We employ more than 80 staff<br />
statewide and, in what reflects our<br />
growth in business and brand, we increased<br />
our FTEs by 10.4 in 2016.<br />
In the north of Tasmania, we have<br />
customer care centres at Smithton,<br />
Burnie, Devonport and Launceston.<br />
In the south, at the beginning of<br />
StLukes’ new mobile claiming app has had positive feedback from members.<br />
November last year we moved our<br />
customer care centre from Murray<br />
Street to Liverpool Street, next to the<br />
new Myer development – our largest<br />
retail centre in Tasmania.<br />
Lead by Birrelli Architects, a<br />
locally owned and nationally-renowned<br />
firm, we have almost completely<br />
refreshed our customer-facing<br />
services across the state.<br />
We have moved away from what<br />
was a traditional banking environment<br />
to a contemporary, modern retail<br />
experience.<br />
The environment is a genuinely<br />
personal interaction between our<br />
customer care consultant and the<br />
member. The new look Customer<br />
Care Centres embody our customer-centric<br />
philosophy and continued<br />
innovation, being a significant step<br />
away from the old counter-style of<br />
service from a bygone era.<br />
The new environment is an open<br />
yet personal environment for members<br />
to interact with staff.<br />
The scope of our development is<br />
not limited to our existing centres.<br />
To meet growing demand and seeing<br />
further opportunities in Tasmania,<br />
in December 2016 we opened<br />
a new customer care centre in the<br />
Channel Court Shopping Centre at<br />
Kingston.<br />
Our investments in customer services<br />
is benefiting our business.<br />
The private health care industry<br />
growth rate for hospital policies was<br />
0.6 per cent for the FY2016.<br />
St.LukesHealth experienced a<br />
growth in hospital policy holders of<br />
7.1 per cent. And with the success<br />
and popularity of our Gap Free Dental<br />
benefit, we have also seen ancillary<br />
policy holders grow by a staggering<br />
9.8 per cent.<br />
In what is an amazing achievement,<br />
in February St.LukesHealth<br />
was awarded the 2016 Roy Morgan<br />
Satisfaction award for Private<br />
Health Insurer for our consistently<br />
high levels of customer satisfaction<br />
throughout the entire year.<br />
Beating the biggest funds across<br />
the country in an industry where<br />
competition is fierce, St.LukesHealth<br />
members, Australia-wide, have rated<br />
this <strong>Tasmanian</strong> based, not-for-profit<br />
organisation as best in its class.<br />
We believe these results have been<br />
a direct response to our continued<br />
innovation and improvements to the<br />
customer experience.<br />
Further innovation in our mobile<br />
claiming application has clearly improved<br />
our customer experience.<br />
The mobile claiming app has had<br />
significant and positive impacts in<br />
several areas of our business, including<br />
workflow and claims management<br />
efficiency. However, the most<br />
overwhelming impact has been the<br />
positive feedback from members.<br />
The work done in this area was<br />
recently recognised by the Launceston<br />
Chamber of Commerce, with the<br />
2016 Award for Excellence in Innovation<br />
presented to St.LukesHealth.<br />
It is our ability to innovate and<br />
prioritise the needs of our members<br />
that sets us apart. It’s true to say innovation<br />
and investment will benefit<br />
business.<br />
preventative dental *
Tamar waterfront revival<br />
THE Tamar Valley is<br />
now home to a new accommodation<br />
experience<br />
after a $5 million investment<br />
in the Rosevears<br />
Hotel, with more development<br />
in the pipeline.<br />
Owner and developer<br />
Allan Virieux purchased<br />
the site in 2011 after<br />
identifying its great potential.<br />
The long-term resident<br />
of the Tamar Valley has a<br />
passion for boats and the<br />
river, and is now giving<br />
visitors to the region the<br />
opportunity to experience<br />
both.<br />
The refurbishment of<br />
the Rosevears Hotel and<br />
the recent construction of<br />
26 accommodation suites<br />
and a luxury day spa on<br />
the existing land was officially<br />
opened by Premier<br />
Will Hodgman.<br />
“This is an enormous<br />
vote of confidence in<br />
Tasmania’s booming<br />
tourism industry and in<br />
particular the northern<br />
visitor economy,” Mr<br />
Hodgman said.<br />
“Visitors to the Northern<br />
<strong>Tasmanian</strong> region increased<br />
by 20,000 in the<br />
year to September 2016,<br />
and developments like<br />
this will help meet our<br />
increasing tourism and<br />
corporate demand.”<br />
The hotel accommodation<br />
extends the existing<br />
offering which includes<br />
waterfront dining, function<br />
rooms, art gallery,<br />
private boardroom and<br />
adjoining ‘secret’ cellar.<br />
The new accommodation<br />
consists of 26 rooms<br />
comprised of 22 single<br />
bedroom rooms, four<br />
with a second bedroom –<br />
of which six have an outdoor<br />
hot tub.<br />
Stage three, due to<br />
start later this year, is a<br />
30-berth marina on the<br />
Tamar River.<br />
The existing business<br />
employs 16 <strong>Tasmanian</strong>s<br />
including 10 full-time<br />
and a further six casual<br />
employees.<br />
The accommodation<br />
will create an additional<br />
eight full-time jobs<br />
Sporting spectacle a world showcase<br />
BY KRISTEN<br />
FINNIGAN<br />
DERBY and Tasmania<br />
will be showcased to<br />
the world on April 8<br />
and 9 during Australia’s<br />
first Shimano Enduro<br />
Tasmania – the second<br />
round of an eight-round<br />
international series.<br />
A winding, exhilarating,<br />
fearful 80km<br />
network of trails threads<br />
through towering eucalypts<br />
in the hills surrounding<br />
Derby and the<br />
Blue Tier, a perfect combination<br />
for the mountain<br />
biking Formula 1.<br />
Intricately designed<br />
and meticulously constructed<br />
by World Trail,<br />
an organisation led by<br />
the enigmatic Glen<br />
Jacobs, the mountain<br />
bike trails deliver a<br />
world-leading mountain<br />
bike experience.<br />
Five hundred riders,<br />
including 30 professional<br />
teams and their crews,<br />
will attend. More than<br />
2000 spectators will<br />
experience this unique<br />
sporting spectacle in<br />
Derby—the ultimate test<br />
of skill, speed, fitness<br />
and bravery.<br />
Significantly, this<br />
will include a contingent<br />
of up to 40 national<br />
and international<br />
journalists and photographers.<br />
The event will be<br />
live-streamed to the<br />
world—more than 1.5<br />
million viewers tune in<br />
to see the intense action<br />
that the Enduro World<br />
Series provides.<br />
General Manager<br />
Operations of sponsors,<br />
Bell Bay Aluminium,<br />
Ray Mostogl, said: “In<br />
another first for Tasmania,<br />
the Enduro World<br />
Series mountain bike<br />
event is a wonderful<br />
tourism and business<br />
opportunity for the state<br />
and will showcase the<br />
best of what Tasmania<br />
Allan Virieux, right, shows the Tamar River view to Premier Will Hodgman.<br />
has to offer to a global<br />
audience. “Bell Bay<br />
Aluminium is delighted<br />
to be the naming rights<br />
partner for the Enduro<br />
World Series Corporate<br />
Breakfast.”<br />
This event will make<br />
Derby, and Tasmania, an<br />
international sensation.<br />
The <strong>Tasmanian</strong><br />
Chamber of Commerce<br />
and Industry is proud to<br />
partner with Bell Bay<br />
Aluminium and the<br />
Dorset Council to host<br />
the Enduro World Series<br />
Corporate Breakfast in<br />
Launceston on April 4.<br />
Guest speakers will<br />
be Glen Jacobs and<br />
<strong>Tasmanian</strong> <strong>Business</strong> <strong>Reporter</strong> - MARCH <strong>2017</strong> 9<br />
The business includes<br />
tours and transport with<br />
a fleet that includes<br />
Tamar Taxis, a Limousine<br />
and five buses of<br />
varying sizes catering<br />
for groups and events of<br />
all sizes.<br />
Mr Virieux’s foray into<br />
tourism follows his 25-<br />
year career in contracting.<br />
He started Venarchie<br />
Contracting 25 years ago<br />
as an owner-operator,<br />
with just a single truck<br />
and an excavator.<br />
Venarchie now employs<br />
about 100 staff,<br />
has turnover exceeding<br />
$25 million per annum<br />
and operates a fleet of<br />
about 300 items including<br />
light vehicles, trucks<br />
and specialist equipment.<br />
Enduro Tasmania will attract up to 40 national and international journalists and photographers.<br />
Picture: Flow Nation<br />
Salmon<br />
science<br />
THE independent Marine<br />
Farm Planning Review<br />
Panel has given a<br />
positive report to government<br />
on the controversial<br />
Okehampton Bay<br />
salmon farming project.<br />
The panel said the environmental<br />
science supported<br />
salmon farming<br />
at the site and that the<br />
monitoring and management<br />
of salmon farming<br />
in Tasmania was considered<br />
to be world’s best<br />
practice.<br />
The government said<br />
the report debunked<br />
claims made by green<br />
groups on the suitability<br />
of the site and environmental<br />
impacts.<br />
International EWS Director<br />
Chris Ball, plus<br />
stars of the international<br />
EWS scene.<br />
www.tcci.com.au for<br />
further details.<br />
Printing Technology<br />
and Tradition.<br />
more than just fine printers.<br />
p. 03 6332 1400<br />
www.footandplaysted.com.au<br />
99-109 charles street launceston tasmania 7250<br />
NEWS<br />
Skills<br />
Fund<br />
round<br />
opens<br />
APPLICATIONS are<br />
now open for the next<br />
round of the Skills<br />
Fund Demand Led<br />
program with up to<br />
$4.7 million available<br />
to support business<br />
and industry growth in<br />
Tasmania.<br />
The Skills Fund<br />
provides funding for<br />
subsidised training<br />
for job seekers and<br />
existing workers, with<br />
a key focus on skills<br />
that take people into<br />
productive careers and<br />
the jobs required by<br />
industry<br />
It’s designed to<br />
stimulate significant<br />
private investment<br />
through the employer<br />
contributions, State<br />
Growth Minister Matthew<br />
Groom said.<br />
“A skilled and productive<br />
workforce is<br />
central to Tasmania’s<br />
economic and social<br />
success,” Mr Groom<br />
said.<br />
“Every time someone<br />
receives high quality<br />
training it supports<br />
them in finding a<br />
job, making a career<br />
change, or being more<br />
productive at the job<br />
they have – all of which<br />
are outcomes that will<br />
drive our state’s growth<br />
and productivity.”<br />
The Skills Fund<br />
is open to endorsed<br />
Registered Training<br />
Organisations and<br />
applications close Tuesday,<br />
<strong>March</strong> 7, <strong>2017</strong>.<br />
The last grant round<br />
in December saw $4.17<br />
million available for<br />
training for over 2300<br />
<strong>Tasmanian</strong> learners.<br />
Here’s just some of the things we do regularly...<br />
• Books • Magazines • Newsletters • Catalogues • Annual Reports<br />
• <strong>Business</strong> Cards • Letterheads • Posters • Flyers • Corporate Branding<br />
• Logo Design • Packaging • Wine Labels • Stickers • Swing Tags<br />
• Mail-Outs • Folders • Forms & Invoices • Variable Data Printing<br />
• Language Translation • Web Design • Proof Reading<br />
• Copywriting • Large Format Signage & Display<br />
Whatever your needs, get in touch.<br />
We’re here to help.
TASMANIA’S LEADING BUSINESS PUBLICATION. CIRCULATION 17,000 MONTHLY<br />
10 <strong>Tasmanian</strong> <strong>Business</strong> <strong>Reporter</strong> - MARCH <strong>2017</strong><br />
APPOINTMENTS AND ANNOUNCEMENTS<br />
Top chefs share<br />
kitchen secrets<br />
TasTAFE Drysdale students work with chef Jacques Reymond during<br />
the 2016 Great Chefs Series.<br />
THE next generation of cookery<br />
and hospitality workers will have the<br />
opportunity to work with some of<br />
the world’s most influential culinary<br />
minds this year as part of TasTAFE’s<br />
Drysdale’s Great Chefs series.<br />
Following the success of last year’s<br />
series, in <strong>2017</strong>, TasTAFE Drysdale is<br />
bringing the likes of Alain Passard,<br />
Dominque Crenn and Christian Puglisi<br />
to Tasmania to work with its students<br />
and offer degustation dinners to the<br />
public.<br />
Drysdale Division Manager Maree<br />
Gerke said the dinners gave students<br />
the opportunity to work side-by-side<br />
with some of the best chefs in the<br />
world to hone their techniques.<br />
“This is a remarkable real-life learning<br />
opportunity for our cookery and<br />
food and beverage apprentices who<br />
will have the opportunity to serve front<br />
of house at the degustation dinners at<br />
our Drysdale restaurants in Launceston<br />
and Hobart.’’ she said.<br />
“Our events students are also heavily<br />
involved in the planning and execution<br />
of the dinners,” Ms Gerke said.<br />
“Great Chefs is a great example of<br />
how TasTAFE Drysdale is building the<br />
capacity of the hospitality industry and<br />
chefs to meet the growth of our ever<br />
expanding industry in Tasmania,”<br />
Passard, Crenn and Puglisi will<br />
travel to Launceston in late <strong>March</strong><br />
and early April, providing students<br />
with life-changing mentoring and the<br />
opportunity to learn new techniques<br />
and methods as they prepare 10 course<br />
degustation dinners for the public.<br />
Alain Passard’s Arpege restaurant<br />
in Paris earned three Michelin stars<br />
in 1996 and has maintained all three<br />
ever since. San Fransisco’s Dominique<br />
Crenn was named the world’s best<br />
woman chef in 2016.<br />
Christian Puglisi’s Relae in Copenhagen,<br />
is a two-time winner of<br />
the most sustainable restaurant in the<br />
world.<br />
www.greatchefsseries.com.au<br />
Thinking of selling or<br />
buying a business?<br />
Australia’s largest specialist<br />
business broker network is<br />
now in Tasmania.<br />
Call Dean Demeyer on<br />
0419 382 359 for a FREE, no<br />
obligation assessment<br />
of your business.<br />
IN BRIEF<br />
St Lukes’ satisfied<br />
customers<br />
ST LUKES Health has won the<br />
2016 Roy Morgan Customer<br />
Satisfaction award for Private<br />
Health Insurance.<br />
The award caps off a stellar<br />
2016 for the expanding<br />
Tasmania company, which also<br />
won eight of the 12 monthly<br />
customer satisfaction awards<br />
for the private health insurance<br />
industry.<br />
The Launceston-based<br />
company’s opposition included<br />
the nation’s largest health<br />
insurers such as Bupa,<br />
Medibank, nib and ahm.<br />
St LukesHealth CEO Chris<br />
Williams said the not-for-profit<br />
organisation had come a long<br />
way since it was established in<br />
Launceston, 65 years ago.<br />
STEM Relocation<br />
INFRASTRUCTURE Australia<br />
has approved the business<br />
case for the relocation of<br />
the University of Tasmania’s<br />
Science, Technology,<br />
Engineering and Mathematics<br />
(STEM) facilities to Hobart CBD<br />
APPOINTMENTS<br />
Plum position for<br />
Pearshouse<br />
ROBERT Pearshouse has been<br />
appointed chairman of Master<br />
Plumbers Australia Ltd (MPA).<br />
MPA is a national peak body<br />
that adopts<br />
united policy<br />
positions on<br />
licensing,<br />
regulations<br />
and plumbing<br />
issues.<br />
Mr<br />
Pearshouse,<br />
from Rosetta<br />
Plumbing,<br />
was previously<br />
the <strong>Tasmanian</strong><br />
Director to MPA Ltd, providing<br />
consultation on a wide range<br />
of policies and procedures that<br />
impact Tasmania’s plumbing<br />
industry.<br />
WANTED<br />
<strong>Business</strong><br />
movers and<br />
shakers<br />
• Promotions<br />
• Appointments<br />
• Awards<br />
• Celebrating<br />
success<br />
Share the news<br />
with the<br />
<strong>Tasmanian</strong><br />
business<br />
community<br />
Robert<br />
Pearshouse<br />
and added the project to the<br />
Infrastructure Priority List.<br />
The list includes all nationallysignificant<br />
infrastructure<br />
investments Australia needs<br />
over the next 15 years.<br />
“This is a city-shaping plan<br />
with a proven business case.<br />
Shifting the University’s STEM<br />
facilities to a new purpose-built<br />
facility in Hobart’s CBD will boost<br />
the State economy and show<br />
the major benefits that come<br />
from strategic infrastructure<br />
Property position<br />
KEYRAN Pitt QC has been<br />
appointed as president of the<br />
Property Agents Tribunal.<br />
Mr Pitt has years of experience<br />
in the legal profession, with his<br />
principal area of practice being<br />
in planning and environmental<br />
law.<br />
He has served as president of<br />
the Bar Association of Tasmania<br />
and as the chairman of directors<br />
at the Centre for Heritage<br />
Companies.<br />
Meanwhile, Ann Cunningham<br />
has been named as chair of<br />
the Property Agents Board<br />
and Andrew Wright as a new<br />
member, with Adrian Kelly<br />
reappointed as a member.<br />
Bartlett’s new role<br />
WP - Advert Feb17 - Proof 4.pdf 1 24/02/<strong>2017</strong> 9:08:21 AM<br />
AUSTRALASIAN digital<br />
SOLUTIONS<br />
IN PRINT<br />
your print specialist for over 90 years<br />
transformation company Fronde<br />
Systems Group Ltd, has<br />
announced former <strong>Tasmanian</strong><br />
Premier David Bartlett as its new<br />
chairman.<br />
David Bartlett was recently<br />
named by The<br />
Australian<br />
as one of<br />
Australia’s<br />
Top 50 most<br />
influential<br />
people in<br />
technology.<br />
Fronde’s<br />
acting<br />
chairman Sandy<br />
Maier said the<br />
St LukesHealth<br />
Manager<br />
Compliance<br />
and Member<br />
Services<br />
Debbie<br />
Sweeney, left,<br />
CEO Chris<br />
Williams and<br />
Board<br />
Chairman Chris<br />
Dockray.<br />
investment,” said Infrastructure<br />
Australia Chairman Mark Birrell.<br />
“STEM skills are increasingly<br />
important for Australia’s<br />
economic competitiveness. With<br />
the University’s existing STEM<br />
facilities nearing the end of<br />
their usable life, the proposed<br />
relocation to the Hobart CBD has<br />
the potential to drive a 60 per<br />
cent increase in undergraduate<br />
demand in an area where<br />
Australia urgently needs to boost<br />
student uptake.<br />
David<br />
Bartlett<br />
company was delighted to attract<br />
someone of Mr Bartlett’s calibre<br />
to its board.<br />
“His background in technology,<br />
government, and governance,<br />
and knowledge of the Australian<br />
market, are all relevant to our<br />
strategy to grow our business.<br />
Full Off-Set,<br />
Digital and<br />
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Capabilities<br />
Binding and<br />
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Send your news<br />
snippets, with a<br />
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to TBReditorial@<br />
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6391 8481<br />
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<strong>Tasmanian</strong> <strong>Business</strong> <strong>Reporter</strong> - MARCH <strong>2017</strong> 11<br />
EVENTS NEWS<br />
ABOVE: John Wilson – Australian Super and Sarah Fitzgerald – GHD.<br />
WHAT:<br />
<strong>2017</strong> CEDA<br />
Economic and<br />
Political<br />
Overview<br />
WHERE:<br />
Grand<br />
Chancellor<br />
WHEN:<br />
Monday,<br />
February 20,<br />
<strong>2017</strong><br />
ABOVE: Louise Charsley – Australian Super and Matthew<br />
Collings – BSCAA.<br />
LEFT:<br />
Megan<br />
Sperring -<br />
Department of<br />
Treasury and<br />
Finance, left,<br />
and Abigaill<br />
Shelley -<br />
Department of<br />
Treasury and<br />
Finance.<br />
ABOVE: Ben Luttrell – CEDA, left, and Michael Workman –<br />
Commonwealth Bank<br />
ABOVE: Stephen Rochester – <strong>Tasmanian</strong> Public Finance<br />
Corporation, left, and Jason Kambovski – Westpac.<br />
ABOVE: Richard Curtis – Nyrstar, left, Kathryn Westwood – Nyrstar,<br />
and Victoria Newton - TasNetworks.<br />
LEFT:<br />
Time<br />
Rutherford –<br />
KPMG, left,<br />
and<br />
Paul Ranson –<br />
B&E and TCCI.<br />
LEFT:<br />
Thomas<br />
Webster –<br />
TasNetworks,<br />
left,<br />
and<br />
Ben Wagner<br />
– TasNetworks.
<strong>Tasmanian</strong> <strong>Business</strong> <strong>Reporter</strong> - MARCH <strong>2017</strong> 12<br />
PROPERTY MATTERS<br />
Offices open for business<br />
Scott Newton<br />
Property Matters with<br />
Knight Frank<br />
Knight Frank Hobart’s office sales and leasing<br />
specialists Hayden Peck and Richard Steedman<br />
give an update on the Hobart office sector in tis<br />
month’s article<br />
THE recent release of the Property<br />
Council of Australia’s (PCA) Office<br />
Market Report <strong>2017</strong> indicates that<br />
Hobart has the third strongest office<br />
market in the country.<br />
According to the report, Hobart’s<br />
CBD office market has a vacancy<br />
rate of 8.2 per cent, which is significantly<br />
stronger than the national average<br />
of 10.5 per cent.<br />
The financial centres of Sydney<br />
(6.2 per cent) and Melbourne (6.4<br />
per cent) continue to lead the way<br />
while the slowdown in mining activity<br />
has hit the resource dependent<br />
markets of Brisbane (15.3 per cent),<br />
Perth (22.5 per cent) and Darwin<br />
(22.5 per cent).<br />
With a net absorption of 1325<br />
sqm, this is the first time in three<br />
years Hobart’s office market has recorded<br />
positive demand.<br />
Hobart’s “A grade” sector makes<br />
up about half the stock and contin-<br />
ues to be the strongest sector with<br />
a vacancy rate of only 5.7 per cent,<br />
while “B grade” is 13.3 per cent,<br />
“C grade” is 11.0 per cent and “D<br />
grade” is 6.0 per cent.<br />
Hobart’s CBD office market is<br />
dominated by the State and Commonwealth<br />
Governments who occupy<br />
about two thirds of the office<br />
stock, predominately in the “A<br />
grade” sector.<br />
Recent years has seen many tenants<br />
make a flight for quality, moving<br />
into higher quality buildings<br />
with larger, more efficient floor<br />
plans and upgraded building services.<br />
This move has seen a general<br />
softening in demand for lower<br />
grade/quality buildings.<br />
In recent years, Hobart’s office<br />
stock level has remained relatively<br />
static with supply additions (ie:<br />
new buildings) being offset by stock<br />
withdrawals.<br />
There are exciting developments in Hobart’s CBD.<br />
As a result of the growth of other<br />
property sectors, in particular hospitality,<br />
we have seen a number of<br />
lower grade office buildings converted<br />
to alternative uses or demolished<br />
for re-development.<br />
This has assisted in keeping the<br />
vacancy rate down, and in effect<br />
represents a replenishing of the office<br />
market stock.<br />
Historically, new supply has been<br />
demand driven, with new office accommodation<br />
primarily resulting<br />
from pre-commitment by major tenants<br />
with very little speculative development.<br />
Given the relatively high cost of<br />
commercial construction in Tasmania,<br />
economic rentals in excess of<br />
current market levels are generally<br />
required to justify development,<br />
hence future office development is<br />
unlikely to occur without substantial<br />
pre-commitments.<br />
This provides existing buildings<br />
with a competitive advantage and<br />
assists in maintaining a low vacancy<br />
rate.<br />
During <strong>2017</strong>, Stage 1 of the Parliament<br />
Square re-development will<br />
come online with the completion of<br />
the office building fronting Salamanca<br />
Place.<br />
This building is to be occupied by<br />
the State Government and has a lettable<br />
area of about 16,275 sqm.<br />
The development is to comprise a<br />
mixture of office, hotel, cafe/restau-<br />
... renewed<br />
economic<br />
confidence in<br />
Tasmania is<br />
having a<br />
positive impact<br />
on Hobart’s<br />
office property<br />
market.<br />
rant and car parking uses as well as<br />
significant public open spaces and is<br />
hoped to improve the link between<br />
Hobart’s CBD and the Sullivans<br />
Cove/Salamanca historic waterfront<br />
precinct.<br />
With the demolition of 10 Murray<br />
Street and the recent sale of 80 Elizabeth<br />
Street which is to be converted<br />
to an alternative use, the net gain<br />
to the office stock will be relatively<br />
limited, softening the building’s impact<br />
on Hobart’s office market.<br />
The level of office vacancies can<br />
be seen as a proxy for white collar<br />
employment, and with renewed economic<br />
confidence in Tasmania, this<br />
is having a positive impact on Hobart’s<br />
office property market.<br />
PROPERTY VIEW<br />
MARCH <strong>2017</strong><br />
For sale by expressions of interest<br />
INVESTMENT WORTH BANKING ON!<br />
Lots 1-4, 21-23 Best Street, Devonport<br />
An opportunity to acquire four strata suites in<br />
one line that comprise high quality retail and<br />
office accommodation within an excellent CBD<br />
location.<br />
• A new 7 year lease with two further 3 year<br />
options<br />
• Fully leased to B&E, a leading <strong>Tasmanian</strong><br />
financial institution<br />
• Annual fixed increases with market review at<br />
exercise of option<br />
• Floor area: 586sqm (approx); land area<br />
670sqm (approx)<br />
Nick Bond: 0414 395 007<br />
Rob Dixon: 0408 134 025<br />
View at KnightFrank.com.au/3482421<br />
For sale by expressions of interest<br />
A BANKABLE INVESTMENT<br />
Unit 1, 5 Bayfield Street, Rosny Park<br />
High quality, strata titled retail and office<br />
accommodation in a core Rosny location.<br />
• A new 7 year lease with two further 3 year<br />
options<br />
• Leased to B&E, a leading <strong>Tasmanian</strong> financial<br />
institution<br />
• Fixed increases with market review at option<br />
period<br />
• Floor area: 179sqm (approx lettable area); up<br />
to 10 onsite car parks<br />
• Commencing rental $74,400pa plus<br />
outgoings and GST<br />
Matthew Wright: 0458 290 588<br />
View at KnightFrank.com.au/3502353<br />
For sale by expressions of interest<br />
UNPRECEDENTED OPPORTUNITY<br />
5-7 Sandy Bay Road, Hobart<br />
Knight Frank presents a once in a lifetime<br />
development opportunity in a highly soughtafter<br />
precinct.<br />
• Exclusive address<br />
• Leaseback for 3 years with a 1 year option<br />
• Attractive net rental (holding income)<br />
• Three street frontages<br />
• Equidistant to Hobart CBD and Salamanca<br />
• Uninterrupted views from elevation<br />
• North-easterly aspect<br />
Total site area: 4,868sqm (approx)<br />
Hayden Peck: 0412 766 395<br />
Scott Newton 0409 186 261<br />
View at KnightFrank.com.au/3501991<br />
For sale or lease by expressions of interest<br />
WELL POSITIONED WAREHOUSES<br />
29 & 30 Faulkner Drive, Latrobe<br />
No. 29: Clearance height of 6.5m (approx)<br />
with speed door access. Colorbond clad with<br />
skylighting. Warehouse contains an area of<br />
1,210sqm (approx). Offered vacant possession.<br />
No. 30: Larger warehouse, clearance height of<br />
6.3m (approx). Constructed c1996, clad with<br />
Colorbond, and contains an area of 2,420sqm<br />
(approx). Currently leased on a ‘holding over’,<br />
with further income generated from a road<br />
licence fee.<br />
• Properties will be offered individually or<br />
combined<br />
Nick Bond: 0414 395 007<br />
Rob Dixon: 0408 134 025<br />
View at KnightFrank.com.au/3479687<br />
5 Victoria Street, Hobart P: 03 6220 6999 KnightFrank.com.au 41 York Street, Launceston P: 03 6333 7888