Auto Torque - Autumn 2014

partsalliance

TORQUE

Autumn 2014

Tomorrow’s trade news, today!

Access

all areas!

When it comes to parts Auto-Torque has

it covered from headlights to exhausts and

everything in between.

NEWS • MARKETING BRAKING • ROTATING • DIAGNOSTICS ELECTRICS • FINANCE • BATTERIES • AIR CON • GARAGE • BRAKES EQUIPMENT • COIL SPRINGS • DPFS + MUCH MORE… •


Think safety first.

Consider the cost of not doing it right.

Wheel bearings are a safety critical component,

so there are good reasons why vehicle manufacturers

choose to fit FAG as original

equipment.

FAG has been designing and manufacturing

wheel bearings for over 120 years, and it remains

at the forefront of the industry because of its

commitment to technology, innovation and

quality.

Cheaper bearings may not have been engineered

or tested to conform to the many

rigorous standards that FAG has to meet as

an OE supplier.

FAG Innovation - the complete solution.

FAG wheel bearings come with a lifetime

warranty* and FREE technical support by

calling 08457 001 100

Do it right with FAG

More garage knowledge:

Schaeffler Automotive Aftermarket (UK) Ltd

Holme Lacy Road, Rotherwas, Hereford HR2 6BQ

Tel: 01432 264264

E-mail: hfd-info@schaeffler.com

www.schaeffler-aftermarket.co.uk

*conditions apply

2 AUTUMN Available 2014 through The General Parts enquiries Alliance. call 0121 565 Call 6128 log 0121 on www.auto-torque.com 565 6128 or email enquiries@auto-torque.com


WELCOME

Autumn 2014

TORQUE

Tomorrow’s trade news, today!

Access

all areas!

When it comes to parts Auto-Torque has

it covered from headlights to exhausts and

everything in between.

• NEWS • MARKETING BRAKING • ROTATING • DIAGNOSTICS ELECTRICS • FINANCE • BATTERIES • AIR CON • GARAGE • BRAKES EQUIPMENT • COIL SPRINGS • DPFS + MUCH MORE… •

Welcome to the Autumn issue of

Auto-Torque. As the year moves

on we’ve already seen plenty of

developments in the UK aftermarket,

but when was it ever quiet? As

they say in China, “we’re living in

interesting times.”

The good news is The Parts Alliance,

continues to grow bigger and

stronger and is rapidly advancing

its programmes not only of parts

supply, but raising levels of customer

service, as well as offering training

and support for your business.

No-one could say running a workshop

is easy, and it isn’t, but it can be

immensely satisfying and profitable,

as long as you have the right support.

We all know motorists expect high

levels of service skills and quality

Welcome to

the Autumn

edition of

Auto-Torque.

from your business. Doing a great

job is fine but the customer is just as

likely to remember a scruffy waiting

room as the great, quick job you did.

That means great parts supply is

only part of the offer, because

The Parts Alliance understands

your needs to help along the way, as

well as our competitive prices and

comprehensive ranges. Your local

member of The Parts Alliance will

keep you up-to-date with all our

developments, but one thing’s for

sure: there’s never been a better

time to be backed by the UK’s

go-ahead, workshop-focussed parts

distribution network.

Stay with us on what promises to be

an exciting journey!

Rich Barnett and the Auto-Torque team.

Contents…

News 04

All the latest from The Parts Alliance

Garage Equipment 32

Is your workshop profitable

Mechanex Trade Show 35

What to expect

Editor's Comment 37

Rich has even more to say...

Endurance Rally Association 38

Hectic start to 2014

IAAF 07

There’s a new boss in town…

Servicesure 09

Growing your business

Glow plugs 11

Start that diesel this Winter

Rotating Electrics 12

The range and the quality

Auxiliary Belts 15

Fit and forget

On the road with TPA 17

And near you soon!

Profit Opportunity with Comma 18

Testing brake fluid

Batteries 21

The power to get through the cold season

Steering & Suspension 22

Negotiating the right path

DPFs 24

Stay within the law!

Catalytic Converters 27

Clean up your act

Osram Installer Programme 28

See the profit opportunity

Braking with Delphi 31

Preventing brake noise

General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com AUTUMN 2014

3


News from around The Parts Alliance

Timeline

20 th June 2014 8 th July 2014

24 th July 2014

Bromsgrove Motor Factors

acquired

Andrew Page rejoins as

associate member

33 branches of Unipart Automotive

added to network

The Parts Alliance goes into overdrive

as rapid growth adds to national strength

A period of accelerated

growth has seen

The Parts Alliance go

into overdrive with

the addition of two major businesses and

recruitment of around 500 new colleagues

from the collapsed Unipart Automotive.

Andrew Page, a founder member of The Parts

Alliance, has its headquarters in Leeds,

with 93 branches across England generating

around £170 million in turnover. It includes

another former The Parts Alliance member,

Camberley Auto Factors, which Andrew Page

bought in 2012 and has now rebranded.

Sephton said: “It was sad to see the decline

and demise of Unipart Automotive. However,

we worked hard to interview and re-employ

close to 500 talented individuals whose great

experience and skills will not now be lost to

the aftermarket but will, instead, benefit The

Parts Alliance and our customers.”

National factor Andrew Page has rejoined

as an associate member after an absence

of six years, while the Worcestershire-based

Bromsgrove Motor Factors has become the

fifth owned business within the HgCapitalbacked

group.

These two major signings were rapidly

followed by the acquisition of 33 branches of

Unipart Automotive after the national parts

distributor went into receivership.

More than 350 jobs were saved in the joint

rescue deal, between The Parts Alliance and

Andrew Page, following which other ex-UA

employees have also been taken on.

Chief Executive Peter Sephton said he was

pleased to welcome so many talented people

to The Parts Alliance family.

“This has been a tremendous opportunity to

expand the branch network, further service

our national account business and also to

secure the employment of many skilled and

experienced Unipart Automotive employees,”

he said.

“The HgCapital-backed The Parts Alliance now

has the largest network coverage of any UK

automotive parts supplier, with 278 branches

across the UK and Ireland.”

Sephton described Andrew Page as ‘a natural

fit, with its size and geographic spread

complementing that of The Parts Alliance,

along with sharing common ethical ideals. As

an associate member Andrew Page continues

to trade as an independent business.

Jim Sumner, executive chairman of Andrew

Page, said: “We’re delighted to be back with

The Parts Alliance’s rapidly expanding family

of businesses. We’ve both undergone major

change in recent times but these two leading

aftermarket brands have a fantastic synergy

and we’re a great match.”

Bromsgrove Motor Factors (BMF) was founded

in 1978. It employs 65 people and has

outlets in Bromsgrove, Redditch, Worcester

and Kidderminster. BMF Managing Director

Gary Kennett and Director Anthony Rollings

are continuing to lead the factor.

Kennett said: “We are looking forward to

working with Peter Sephton and the rest of the

management team and developing Bromsgrove

Motor Factors into an even greater business.”

The new recruits from Unipart Automotive include

people at all levels, from senior members of the

National Accounts team and Regional Directors to

parts advisors, branch managers, business and

operations specialists.

Sephton added The Parts Alliance had become

the natural employer of choice in the sector

as people have increasingly recognised the

business group’s integrity and commitment

to be a first choice place to work, backed by

long-term substantial financial security.

He said: “We take great care to allow

prospective colleagues to understand us and

our values and get to know them.

“We respect the individual and diversity in all

respects, providing an environment in which

colleagues can express their opinions and

help us to build a great future together, while

we invest in their development.”

The recruitment drive is further proof of

The Parts Alliance’s commitment to its

existing customer base and others who are

increasingly turning to it for quality products

and services, said Sephton.

This, coupled with a quality parts offering,

passion for service and industry leading

catalogue and garage systems, with the most

accurate look-up for parts of any supplier in

the aftermarket with the proprietary AlliCat

online system, all combine to help customers

be more productive in their own businesses,

and ultimately be more profitable.

4 AUTUMN 2014 General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com


Andrew Page

Fast Facts

. Established 1917 . 115 branches . 2,500 employees

“We’re delighted to be back with The Parts Alliance’s rapidly expanding family of

businesses. We’ve both undergone major change in recent times but these two

leading aftermarket brands have a fantastic synergy and we’re a great match.”

Jim Sumner, Executive Chairman

Bromsgrove Motor Factors

Fast Facts

. BMF was founded in 1978

. Branches in Bromsgrove, Kidderminster, Redditch and Worcester

. 65 staff, 30 delivery vehicles

“We are looking forward to working with Peter Sephton and the rest of the

management team and developing Bromsgrove Motor Factors into an even

greater business.”

MD Gary Kennett

More branches and people

Fast Facts

. 12 branches bought by The Parts Alliance

. 21 branches acquired by Andrew Page

. 500 jobs added to provide an even better service

General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com AUTUMN 2014

5


MAN-UP!

Recent evidence has generated widespread UK Aftermarket awareness that some filter brands may

not deliver the OE quality and performance promised.

And, because the cost differential between premium and poor quality filtration can be just a few

pence, many now agree that it is illogical to compromise business, reputation and customer

retention, for the cost of a newspaper.

When the carrot is ‘price’ alone, MAN-UP! Demand the optimum engine protection and peace of

mind delivered with every MANN-FILTER.

www.mann-filter.com

MANN-FILTER – Perfect parts. Perfect service.

6 AUTUMN Available 2014 through The General Parts enquiries Alliance. call 0121 565 Call 6128 log 0121 on www.auto-torque.com 565 6128 or email enquiries@auto-torque.com


Q&A with Wendy Williamson

IAAF Chief Executive

Wendy Williamson recently took over the reins at of aftermarket

trade body the IAAF. It mixes politics with industry, with demands

from all sides. Auto-Torque catches up with Wendy for her views

on today’s aftermarket. What’s affecting it, and what’s driving it?

What do you see as your key mission at

the IAAF?

Our prime mission is to promote and secure

the future of the independent automotive

aftermarket to the benefit of its members.

However, we have some key goals, which

include supporting every aspect of a member’s

business and providing beneficial services

and to develop and maintain effective links

with government departments, regulators,

allied trade associations and the press, so

that the federation’s views are always given

serious consideration and acted upon.

What are the prime areas of outsideinfluence

affecting the aftermarket that is

of concern to you?

Telematics – Vehicle telematics is now a

major concern and evidence is gaining that

it strengthens a vehicle manufacturer’s

customer retention, to put it mildly. It is

now the case that owners of newer vehicles

could potentially be advised of problems

with their car by the manufacturer well

before the problem becomes apparent to the

driver, ensuring the manufacturer retains a

tight grip on the aftercare of the vehicle. As

vehicles become more sophisticated, this

is an important area for the independent

aftermarket to focus on to ensure we protect

our rights under Block Exemption.

Roadworthiness proposals

The IAAF successfully fought proposals for EUwide

minimum standards for technical checks

on PTI testing (or the MOT as we refer to it

in the UK) The proposals looked to align all

PTI tests in Europe on a 4-2-2 frequency, (i.e.,

first test is at four years old, then every two

years thereafter).

The UK already operates a higher frequency

of testing – a 3-1-1 MOT testing period –

than outlined in the proposal and VOSA’s

regulation of the MOT process is appropriate

to ensure consumers’ confidence.

More notably, the EU proposals called for

a separation in the testing and servicing of

vehicles, meaning that one independent

garage could not service and MOT test a

vehicle. This proposed legislation would’ve

seriously affected the thousands of MOT

businesses in the UK, the vast majority of

which are in the independent aftermarket.

Beside the obvious safety concerns, it

would’ve created unnecessary bureaucracy

and red tape and would’ve impacted on a

system that already works well.

The IAAF has therefore taken an important

step in the process of convincing the

European legislators that they must take the

needs of the independent aftermarket into

consideration with these Roadworthiness

Testing proposals.

"Our prime mission is to

promote and secure the

future of the independent

automotive aftermarket to

the benefit of its members."

Will you liaise with other UK trade bodies?

Yes, the IAAF is very active with other trade

bodies, both within the automotive industry

and other sectors. The Federation holds

influential positions within these bodies and,

as an additional role, acts as a secretariat

for organisations like Federation of Engine

Remanufacturers (FER) and British Battery

Industry Federation (BBIF).

Do you see the number of independent

garages shrinking?

Much has been made of the number of

independent garages shrinking due to lack

of investment or regulation. We would argue

that the activities of the IAAF in fighting off

regulation detrimental to an independent

garage and the introduction of competitive

products and services from IAAF’s

membership has meant independent garages

can both invest and increase profitability.

There has been impressive growth in the

number of MOT stations over the past few

years, largely from the independent sector.

What should an independent garage do to

safeguard its future?

Investment in products, training, services

and people is paramount to the future of

our trade. This investment may not always

bring immediate results but it will, over time,

allow for greater engagement with customers.

Keeping technicians up to date with the

latest technology is key with new Euro 5 and

6 vehicles.

With this in mind, independent garages must

be mindful that they are in a service business

and up against some fierce competition. A

motorist’s business should never be taken for

granted. Effective communication is key, not

only with service / MOT reminders but with

social media and direct mail. Any means of

communicating with your customers should

be explored, acted upon and then monitored

for its effectiveness.

General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com AUTUMN 2014

7


Switch to the UK’s fastest growing Garage Support network

Not just another Garage Programme

Our industry continues to evolve at an even faster pace. Vehicle

technology is becoming more sophisticated; you’re working on all

makes and models and you have to work smarter.

You need the support of a stable, established and trusted garage support

network that can provide an unrivalled amount of benefits.

Why work alone when you can switch to Servicesure Autocentre.

There are many benefits developed to enhance your business

• ‘No Quibble’ National Warranty*

• GS Onestop

• Service Plan Plus

• Government funded Apprenticeship Programme

• Merchant Services

• Online booking platform

• Legal Services

• Garage Health Check

• Car Sales without the metal

• Full marketing support service

• Courtesy car scheme

• Health & Safety advice

How Servicesure can help your business

Shane Ferguson from Coles and Blackwell says...

“We have been part of the Servicesure network from its launch.

We have like many garages I am sure, seen the costs of insuring our

business rise every year and have rightly or wrongly just taken what the

renewal quote and covering letter says every year and paid it.

The Insurance company recommended by Servicesure Autocentre saved

us a massive £,7000 in the first year!!!”

*Terms & Conditions apply. For more information visit: www.servicesureautocentres.com

To switch, simply call: 0121 565 6126

Local Service • National Strength

8 AUTUMN 2014 General enquiries call 0121 565 6128 log on www.auto-torque.com or email www.servicesureautocentres.com

enquiries@auto-torque.com


Servicesure

Switch now to Servicesure

By becoming a Servicesure Autocentre you will be joining a fast-growing

national network of leading independent garages where the focus is on

running a successful, profitable business providing customers with great

service, excellent value and quality parts.

As a Servicesure Autocentre member you

will have access to a wide range of benefits.

Every single one of them has been added to

the programme to help your business prosper.

Some of the benefits will help you generate

more revenue or provide a better service,

whilst others could save you money.

The whole landscape of the independent

aftermarket is changing and we all need

to ensure we can meet the challenges,

particularly as vehicle technology becomes

ever more sophisticated.

Established by The Parts Alliance in 2004,

and accessed via the group’s distributors, the

Servicesure Autocentre network was created

to appeal to forward-thinking garages looking

for more than just ‘a parts supplier’.

The many benefits include our National

Warranty, offering complete peace of mind for

you and your customers.

Through the National Warranty Scheme, if a

part fails because it’s faulty or incorrectly

fitted, your customer can have a replacement

part fitted for free. The scheme looks after

your customers by getting them back on the

road as quickly as possible.

The warranty applies to parts supplied by

any participating Parts Alliance distributor.

If a part fails, the customer phones a

dedicated helpline, where they’re directed

to their nearest participating Servicesure

Autocentre garage.

A free replacement part is supplied to

the garage by the nearest Parts Alliance

distributor. Labour is also covered by

The Parts Alliance.

Our garage management system GS Onestop

will help you manage your business more

effectively. Designed with thousands of

hours input from garages across the UK, GS

Onestop is a garage software management

system that works with you. It has Autodata

service schedules exclusively integrated

into it.

GS Onestop is installed onto your computer

and works even if your internet connection

is down. Order your parts by phone, online

or using the unique electronic catalogue

exclusive to The Parts Alliance. AlliCat online

and GS Onestop will cross-examine our stock

and organise your inventory and job card.

GS Onestop includes a diary/planner,

customer management, invoicing, vehicle

look-up, parts ordering, stock management,

estimates, accounts exports, reporting and

marketing reminders.

But there is so much more. Other benefits

include:

• Access to excellent training courses for

technicians to ensure all new technologies

are covered

• Service Plan Plus

• Government funded Apprenticeship

Programme

• Merchant Services

• Online booking platform

• Legal Services

• Garage Health Check

• Car Sales opportunities

• Full marketing support service

• Courtesy car scheme

• Health & Safety advice

Membership is just £350 + VAT* which includes subscription to Motor Codes.

Concession’s are available if you are already working to a Trading Standards Approved Code of Practise.

*The cost excludes the biennial AA garage Audit and that the garage must be employing or willing to employ within 12 months of sign up an ATA Technician.

To find out more and to switch, simply call 0121 565 6126.

General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com AUTUMN 2014

9


NGK Diesel Glow plugs

TheNo.1

choice

From the world leaders in spark plug technology.

NGK Spark Plugs

As the world’s No.1 OEsupplier of spark plugs and originators ofcopper core

technology, you can be confident of finding the right plug for your engine

with arange that includes Iridium, Platinum and multi-ground electrode types.

The No.1 brand in the UK, our extensive range covers virtually all

aftermarket requirements including ceramic types. Plus the latest dual

coil technology and top quality materials ensure optimum performance,

high reliability and long life.

NTK Lambda Sensors

NTK are the world’s largest manufacturer of Lambda Sensors and offer afull

all-makes aftermarket range of ready tofit sensors, all ofwhich have factory

fitted OE specification connectors for fast, reliable fitment.

Never settle for second best, insist on NGK/NTK

F ITTED A S ORIGINAL EQUIPMENT A ROUND THE W ORLD

NGK Spark Plugs (UK) Ltd.

Maylands Avenue

Hemel Hempstead

Hertfordshire HP2 4SD

Telephone: 01442 281000

Fax: 01442 281001

www.ngkntk.co.uk

Alfa Romeo

Aston Martin

Audi

Bentley

BMW

Chevrolet

Chrysler

Citroen

Daewoo

Daihatsu

Ferrari

Fiat

Ford

Honda

Hyundai

Isuzu

Jaguar

Jeep

Kia

Land Rover

Lexus

Lotus

Maserati

Maybach

Mazda

McLaren

Mercedes Benz

MG

Mini

Mitsubishi

Nissan

Perodua

Peugeot

Proton

Renault

Rolls Royce

Saab

Seat

Skoda

Smart

Suzuki

Subaru

Toyota

Vauxhall

Volvo

VW

10 AUTUMN Available 2014 through The General Parts enquiries Alliance. call 0121 565 Call 6128 log 0121 on www.auto-torque.com 565 6128 or email enquiries@auto-torque.com


Glow Plugs

As diesel cars make up around

half of the UK car population,

there is no escaping the

demand for glow plugs, but are

you using the right type?

With the cold season not far off, glow

plugs will be working harder to provide the

necessary power to fire up a diesel engine.

You’ll need to be fired-up too, being able to

fit new glow plugs when a panicking motorist

comes in saying their car took ages to start

this morning.

It’s worth bearing in mind that once one

glow plug has failed, the others could soon

follow suit, and even with one glow plug

not functioning properly emissions and fuel

economy will suffer.

Your local Parts Alliance member carries

NGK glow plugs. Fitted as OE by many car

manufacturers, NGK glow plugs offer high

quality and longevity, meaning in even the

coldest conditions a diesel engine should

start without any problems.

But while diesel engine design continues

to evolve, with performance levels that

two decades ago would have been thought

impossible, the glow plug hasn’t greatly

changed. Recent glow plug types include

AQGS (Advanced Quick Glow System) and

NHTC (New High Temperature Ceramic),

which offer quicker heat generation and

little exhaust smoke – the once-common

telltale sign a diesel car was in front!

NGK advises always fitting OE-specification

glow plugs because low-quality alternatives

can trip the OBD system, and that means

replacing the glow plugs again – this time

with the correct-specification types.

Make no mistake – there’s no substitute

for using the right glow plug each and

every time. They may cost a little more,

but their benefits far outweigh the risks of

using a cheaper, low-quality type.

General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com AUTUMN 2014

11


Rotating Electrics

RotaTing electric

Winter is the hardest season for rotating electrics: Alternators and

starter motors have their work cut out as temperatures fall and the

nights get longer. Engine oil is thicker and heavier, which puts more

strain on the starter, while cold, wet weather means the lights,

wipers and heater are working for longer.

That means a higher failure rate for

alternators and starter motors. You need

to be prepared for that demand, and your

local member of The Parts Alliance has a

comprehensive range of replacement units.

Make sure your customers aren’t left out in

the cold this Winter!

Brands have grown, dominated and capitulated

throughout the world and the automotive

aftermarket has been no exception. Sure

enough, the top British brands differ markedly

from some 20 years ago, when the internet

was not the dominant force it is today.

If you look at the demise of brands like

Kodak, Nokia, Blockbuster and Woolworths,

it is startling to see the level of abandonment

these brands have experienced. But who

abandoned whom first? Was it the

management of these companies that failed

to re-position their brands to the rapidly

evolving world of consumerism? The need for

instant gratification has never been so acute.

True enough, these companies failed to react

to a consumer that wanted to do less and

receive more – for less cost. Habits change

and so brands have to as well. What’s more,

today’s successful brands strip away all the

rules and restrictions and position themselves

as a key part of the community.

Closer to home the automotive aftermarket

has seen its fair share of brands come and

go. It would come as a surprise then that

the DriveTec and MIRATEC brands of rotating

electrics, are one of the longest standing in

this product group.

Despite all the talk of low prices, repairers

want to be able to access a part that fits

correctly, works properly and is backed up a

full support programme. While on the surface

this seems a simple request, it is one that

is reached following a continuous period

of investment.

Over the last few years the MIRATEC and

DriveTec brands have redefined ‘what’s in

the box’ and successfully combined both

‘renewed’ and ‘new’ rotating electrics

products together, which has boosted the

industry’s understanding of its product range.

This is a remarkable achievement, particularly

with rotating electrics, because the product

group – which has seen considerable change

over the years – has a perception of being

‘troublesome’ for the independent repairer.

"Start-stop technology is

increasingly popular on

vehicles and this is expected

to create a windfall for the

independent repair market."

Auto-Torque has taken steps to address the

misdiagnosis of faults in rotating machines.

Add to this the in-depth range – currently

comprising 4500 part numbers – availability

AND technical support and it’s evident

that the investment placed in these ranges

means they can more than stand up to

scrutiny among Original Equipment (OE)

component manufacturers.

Product development

In recent months the DriveTec and MIRATEC

brands have intensified their product

development programme with the launch of a

number of new rotating electrics references

for start stop vehicles.

Vehicle manufacturers covered by the

new stop/start references include Audi,

Alfa Romeo, BMW, Citroen, Fiat, Peugeot

and Renault.

12 AUTUMN 2014 General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com


s failure ahead!

All references are completely brand new

units, available from stock and come

complete with a 24-month warranty.

Units are also produced to OE quality

and tested rigorously before they

are distributed.

Throughout the past 16 years, the

content of electronic components has

increased dramatically and as such the

stresses on alternators, meaning the

replacement market is less seasonal than

once was. Alternators are tasked with

producing more power in order to cope

with the demand placed on the battery.

But, as cars have become lighter and

more efficient, output of starter motors

has decreased.

Start-stop technology is increasingly

popular on vehicles and this is expected

to create a windfall for the independent

repair market.

The selection of the right brand,

comprising all the qualities needed to

successfully tackle this market, will be key

for repairers.

Auto-Torque says: Contact your local

member for more information.

At-a-glance benefits of DriveTec and MIRATEC rotating electrics

P Every remanufactured unit is load tested and bar-coded to ensure complete

traceability

P A detailed test certificate is included with every unit

P Distinctive packaging and shrink-wrapping increases product protection

Rigorous testing procedures – substantial investment in DV Electronics’

state-of-the-art computerised testing machines

P Alternators and starters

P 98 percent parc coverage for car and LCV

P More than 4500 references available

P Alternators are fully load tested

P Brand new clutch pulleys fitted where applicable

P Starters are fully torque tested

MIRATEC

MIRATEC offers a range of OE quality

units – many of which are new –

comprising a 24-month warranty. The

MIRATEC range is targeted towards the

new to five years old vehicle parc.

DriveTec

DriveTec covers 98 percent of the UK vehicle parc, offers

an OE-quality range of remanufactured starters and

alternators. The DriveTec range is specifically designed

for vehicles aged five years and over.

General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com AUTUMN 2014

13


14 AUTUMN Available 2013 through The General Parts enquiries Alliance. call 0121 565 Call 6128 log 0121 on www.auto-torque.com 565 6128 or email enquiries@auto-torque.com


Auxiliary Belts

Smooth Runnings

Auxiliary belts power most of a car’s systems and without them

that car wouldn’t be going anywhere. The problem for car makers

is for that long auxiliary belt to run smoothly, providing power

smoothly and without detection.

The Parts Alliance supplier Gates has moved

auxiliary belt drive system design on with its

alternator isolator decoupler (AID). The AID

is designed to reduce torsional vibration,

which can shorten belt life and generate

extra noise in the process.

So how does the AID pulley work?

The engine’s piston cycle creates crankshaft

pulley vibration, and those vibrations

run through the belt to the components

it’s linked to. Gates says high torque,

caused by increase and decrease in the

speed of the belt, creates tension that

leads to the chirping sound modern engines

can develop.

The AID design uses a pulley, bearings, oneway

clutch, shaft, torsional spring and cover.

The one-way clutch lets the AID decouple,

and this occurs when the engine is started

and turned off and when the gearbox

changes ratio.

“Gates’ involvement with the OE market

demonstrates our ability to deliver both the

OE quality and the technical support that

aftermarket installers will increasingly require

in the future. We are delivering for OE and

for the aftermarket,” says Taco Homan, Gates

regional manager for the UK and Ireland.

General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com AUTUMN 2014

15


Confidence comes from within

For over 45 years, Comma Oil & Chemicals has been producing world-class

lubricants, chemicals and car maintenance products that are now available in

more than 40 countries. Our products are blended to meet strict international

safety standards, subject to rigorous quality control procedures and tested

to extremes in motorsport, ensuring we’re confident in their performance.

So much so we guarantee it.

Contact your local Comma stockist or visit CommaOil.com for more information.

16 AUTUMN Available 2014 through The General Parts enquiries Alliance. call 0121 565 Call 6128 log 0121 on www.auto-torque.com 565 6128 or email enquiries@auto-torque.com


The Parts Alliance teams up with Delphi

COMING TO A TOWN

NEAR YOU!

Last year The Parts Alliance teamed

up with Delphi to launch the ‘STOP

with Best’ initiative. A rolling 12 month

campaign promoting The Parts Alliance

braking proposition, which included

training, support material, promotions

and of course the Tea Van.

Following on from this success, The Parts

Alliance have again teamed up with Delphi

to begin a focus on their Steering and

Suspension ranges. This focuses heavily on

the Delphi brand along with supporting brands

and products such as ETS, Monroe, Lesjöfors

and Glide.

Two additional vehicles will also be out

and about in your area, the first will focus

on Steering and Suspension. The second

is a long wheel base technical showcase,

promoting Delphi products from regular repair

items through to the latest technology such

as Telematics.

Keep a look out for the

van in a town near you…

To find out when the vans will be in your

area contact your local member of

The Parts Alliance.

General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com AUTUMN 2014

17


Brake Fluid

Don’t slam the brakes on

the profit opportunity of

brake fluid

1 in 3 cars on European

roads are at risk of

brake failure.

Independent workshops could be missing

out on thousands of pounds worth of profit

margin, according to a new report that reveals

that the brakes on a quarter of all cars in the

UK could fail at any time.

Research conducted for Cosan Lubricants’

Comma brand, tested the quality of brake

fluid at service garages across Europe

and found that 26.5% of UK motorists had

defective brake fluid, with nearly one in 10

unintentionally risking their lives every time

they drove. Overall across Europe, that figure

rose to 41% of vehicles operating with substandard

brake fluid.

While the poor quality of brake fluid in the

nation’s cars was alarming, the study also

revealed a worrying lack of understanding

among motorists about how brake fluid

functions – three quarters had no idea,

offering workshops the chance to build trust

and educate their customers.

The extensive range of Comma brake fluid

covers over 99% of vehicles on the road in

the UK and can be found in detail on the VRN

function at www.CommaOil.com.

Brake fluid absorbs moisture from the

atmosphere, which reduces its effectiveness

by lowering the boiling point. Once the boiling

point dips below 180°C, brake fluid becomes

all but useless, potentially causing sudden

and inexplicable brake failure.

Brake fluid testing expert, Alba Diagnostics,

recommends replacing brake fluid when its

boiling point reaches 200°C. But, shockingly,

some of the vehicles tested by Comma had

brake fluid that boiled at 130°C.

Boiling points of braking fluid

Temperature °C

Percentage of

Vehicles

250 9.5%

Researchers found that the age and mileage

of a vehicle is not necessarily linked to

the quality of its brake fluid. One in seven

vehicles with less than 80,000 miles on the

clock had fluid showing a boiling point of less

than 200°C.

Meanwhile, 75% of workshop customers

either admitted that they don’t know how

brake fluid works, or gave an inadequate

account when questioned. More than a third

(34%) had not changed their brake fluid for

over two years.

The rest of Europe is not much better, with a

total of 71% of motorists quizzed unable to

explain how brake fluid works.

Mike Bewsey, spokesperson for Comma,

said: “The poor quality of fluid that controls

such a safety-critical vehicle component in the

UK is alarming, as is the widespread lack of

understanding about how it works.

“Unfortunately, once brake fluid is

contaminated, there’s no going back and

there is a much greater risk that it will boil,”

he said. “This can happen in stop-start

conditions or under heavy braking, and the

risk increases significantly in vehicles that are

towing something. It’s an elusive problem and

very difficult to diagnose because, after an

accident and once the fluid has cooled again,

it will appear to be normal.”

18 AUTUMN 2014 General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com


MILEAGE

AGE

Cosan Lubricants believes that the ‘phantom’

nature of brake fluid failure could account for

thousands of accidents every year. But, while

a visual fluid level check might – or might not!

- be carried out during a vehicle’s MOT, quality

testing forms no part of the test. “

Bewsey said: “Routine testing of the boiling

point temperature is the only fail-safe way to

check the quality of brake fluid. Workshops

with the foresight to offer quality testing will

unlock not only an additional revenue stream

Temperature °C

Mileage 250 Average °C

120,001 0.8% 1.8% 7.0% 0% 205

Total 8% 18.5% 64% 9.5%

Age 250 Average °C

8 years 0% 12.2% 33% 0% 202

Total 8% 18.5% 64% 9.5%

and upselling opportunity, but will also be

more likely to win the ongoing trust and loyalty

of their customers.”

Why is brake fluid condition critical to

braking efficiency?

Braking systems on modern vehicles – cars,

vans & motorcycles etc – are actuated by

brake fluid under the hydraulic pressure

created by applying the brake pedal. Even

in normal operation, all braking systems

generate substantial heat, so brake fluid

must have a high boiling point to

remain effective. However, brake

fluid is hygroscopic: i.e. it absorbs

water naturally from atmospheric

moisture. Over time, the water

contaminates the brake fluid,

lowering its boiling point. Water

boils at 100°C, evaporating into

steam, which - unlike fluid - is

compressible. The result is socalled

‘soft pedal’, the symptom

of reduced hydraulic pressure:

braking effect is diminished or lost

completely when the brake pedal

is applied. When the steam cools

however, it condenses back into

a fluid state, seeming to restore

normal braking function - until the

(heating) process is repeated,

when the symptoms re-occur. Given

its characteristics of sudden brake

failure, this condition has been labelled ‘the

silent killer’.

Cosan is one of Brazil’s leading

conglomerates, operating in sectors strategic

for the country’s development, such as

infrastructure and energy. Cosan Lubricants

produces and distributes the most advanced

automotive and industrial products under the

Mobil brand across South America and has a

footprint in the United Kingdom, Europe and

Asia Pacific through the Comma brand.

General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com AUTUMN 2014

19


20 AUTUMN Available 2014 through The General Parts enquiries Alliance. call 0121 565 Call 6128 log 0121 on www.auto-torque.com 565 6128 or email enquiries@auto-torque.com


Batteries

Beware of

battery

failure

With Autumn on us – and, let’s be honest, Winter not too

far away, you’re likely to soon be replacing more batteries.

Despite their more sophisticated technology, batteries don’t

have a never-ending life, and come the first cold snap, you’re

certain to have plenty of desperate motorists beating a path

to your business because their car won’t start.

Cars have become more battery-specific in

recent years, so you can’t fit any old type

and send your customer on their way. Diesel

engines, start/stop technology and a host of

comfort features mean batteries need to have

more power, and for longer.

application and fitting systems. This gives

VIN and make/model information, as well as

repair times and fitting instructions, so you

are up-to speed each time a worried, stranded

motorist comes into your workshop.

Both the Yuasa and the GS ranges have

premium batteries, Yuasa YBX5000 and

GS Gold have 14 types and make excellent

This means you need to have a high-quality

replacement for your customers, because

almost all battery sales are distress

purchases. And while you may keep some in

stock, you need a first-class back-up to deliver

the more unusual applications.

The Parts Alliance offers Yuasa batteries,

whose range offers more than 99.8 per cent

European vehicle coverage (cars through

to heavy commercial vehicles). Yuasa is

expanding its offering with the unveiling at the

Automechanika trade later this month of the

GS line-up.

With the GS range Yuasa has the range in

Europe, and both GS and the existing Yuasa

batteries are backed by Yuasa’s online

upgrades for customer’s whose car’s battery

has failed. Both ranges also include hybrid

and micro hybrid types, including six European

AGM and five Japanese AGM batteries for

start/stop cars. In addition, five European and

eight Japanese enhanced flooded batteries

offer extensive vehicle parc coverage.

So, with cooler days and nights not far off,

you need to be prepared for those failing

batteries. Talk to your local member of

The Parts Alliance to get geared up.

General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com AUTUMN 2014

21


Steering & Suspension

Don’t forget other

It’s easy to focus on shock absorbers and springs, but there’s

more to a car’s suspension than these key components.

Track rod ends and wishbones also contribute

to the way a car handles, steers and stops,

and they have just as hard a time as shock

absorbers and coils. Wishbones also carry

the car’s weight and absorb some of the

effects of coarser road surfaces, while the

track rod ends have the added role of looking

after steering too.

The steering and suspension market is very

much influenced by the MOT test, which will

fail a car if components are no longer up for

the job. As a potential reason for a car to fail

its test, you need a first-class supplier who

can get the car back on the road as soon as

possible – in other words, convert the fail

sheet into a pass certificate.

"The steering and suspension market

is very much influenced by the MOT

test, which will fail a car if components

are no longer up for the job."

It’s likely some of your customers will go into

panic mode when you let them know their

pride and joy has failed its MOT test. It’s

down to you to offer them reassurance, and

you need the confidence that you can source

high-quality parts quickly, so they’ll be back

on the road as soon as possible.

Your local member of The Parts Alliance

offers a wide range of track rod ends and

wishbones from leading suppliers such as

Monroe and Delphi.

22 AUTUMN 2014 General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com


key components!

Monroe Tie Rod Axle Joints

Wishbones

Monroe Tie Rod Ends

Delphi Wishbones

General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com AUTUMN 2014

23


DPFs

DPFs aren't

always to

There's been a large amount of

correspondence in the newspapers

about diesel cars and just how

efficient they are. Yes, we all know

diesels offer great fuel economy,

but more modern diesel engines

might not be quite as efficient as

older types.

Let’s face it, the particulate filter probably has

a lot to do with the tarnished image modern

diesel engines have. But it’ not just the fault

of the DPF, because the motorist doesn’t help

matters if they’re using a diesel-engined car

on short journeys where the engine and the

DPF don’t get hot enough to work efficiently.

If it’s subjected to a lot of journeys where

it doesn’t get up to the correct operating

temperature, on comes the dashboard

warning light - and you’ll be getting a visit

from a driver wondering why their megaefficient

diesel car isn’t, well, efficient.

Like it or not that short-journey driving causes

premature soot-caused blockage. What’s

more, ash accumulating in the DPF won’t be

removed by regeneration – even when the

DPF is running at very high temperatures.

"…driving a car that has

had its DPF removed is

illegal. And that can mean

bother for you, because

if you’ve removed it you

could be getting a knock

on the door… From

February this year a vehicle

will fail its MOT test if the

DPF has been removed"

But it’s also important not to always blame

the DPF, because emissions-related parts

such as the EGR, DPF sensors, lambda sensor

and even the wrong engine oil will also affect

a DPF’s performance.

The demand for replacement DPFs continues

to grow and it’s a useful revenue stream

for today’s independent garage. But for

motorists an OE replacement is not only

uneconomic, it’s probably costing more than

the car’s worth! An aftermarket alternative

might be available, but not for every model

that might require that replacement. Then

there’s the cleaning additive, but it could do

more harm than good.

There’s also been a rise in demand for the

DPF to be taken out and not replaced. It’s

easy to understand why the motorist might

do that: They’ve probably heard from a mate

down the pub that it’s OK to remove the DPF,

because it won’t raise emissions but it will

improve performance and fuel economy.

It won’t, but more than that, to be driving a

car that has had its DPF removed is illegal.

And that can mean bother for you, because

if you’ve removed it you could be getting

a knock on the door… From February this

year a vehicle will fail its MOT test if the DPF

has been removed, and that’s because it

contravenes the Road Vehicles (Construction

and Use Regulations 61a (3)), which says the

filter is there to do a job the law calls for, i.e.,

reduce emissions.

The solution for your customers, and for you,

is to offer a first-class ‘green’ alternative,

and your local member of The Parts Alliance

has just the offering. Step forward Ceramex.

Ceramex is 100% environmentally friendly

and uses water and air to remove soot

and ash on the existing DPF offering the

performance of a brand new one.

The diagram on the right shows you what

Ceramex do to an existing DPF to make it as

good as new.

24 AUTUMN 2014 General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com


lame…

DAY 1

Identify

clogged

DPF

Phone local

member

Collect

clogged DPF

from you

Despatch

to Ceramex

Refurb

Centre

The process uses water and air rather

than harmful chemicals, and removes the

soot and ash that can plague a DPF and

render it almost useless. There’s no baking

in the reconditioning process, and the

result is a DPF with as-new cleanliness and

back pressure.

Happy

customer

Received and

fitted back

on car

DPF Refurbishment

Service Cycle

Inspected

DAY 2

So how does the Ceramex process work?

The garage removes the DPF and contacts

your local member of The Parts Alliance for

its collection. They complete the paperwork

and arrange for the old DPF to be sent to

Ceramex, who then refurbish the unit. The

whole process takes between three and

five days.

DAY 3

Returned

by secure

insured

courier

Re-tested -

filter condition

report

produced

Purged -

remove soot

and ash

Tested

So, there is a ‘green’, cost-effective alternative

for your customers. And it’s available for any

car, unlike the limited availability of brandnew

units, meaning you’ve got the backing to

get a customer’s car back on the road, rather

than consigning it to the scrapyard.

For more information contact your local

member of The Parts Alliance today.

General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com AUTUMN 2014

25


Walker has been at the forefront of emission control technology for more than 80 years.

From simple silencers to the most complex diesel particle filter, Walker is the first call for vehicle manufacturers.

Keep your vehicle performing at its best.

www.walker-eu.com

6534 Walker Advert_SEPT 2013.indd 1 02/10/2013 14:45

26 AUTUMN Available 2014 through The General Parts enquiries Alliance. call 0121 565 Call 6128 log 0121 on www.auto-torque.com 565 6128 or email enquiries@auto-torque.com


Catalytic Converters

Don't forget the cat!

Go on, admit it. How often do

you check the condition of the

catalyst when a car’s on the

ramp? If the answer’s ‘never’,

it’s time for a rethink.

You’ve got to feel sorry for a catalyst: It’s

exposed to big differences in temperature

and being situated pretty low down it scrapes

on speed bumps, and it’s sprayed with water,

grit, salt and the general dirt that collects on

a road surface.

We expect a lot from the catalyst, so the least

you can do is make sure it’s in good condition

and up to the job, especially if you think it’s

been driven through deep water when it’s hot,

which is never a good thing as the internals,

which do the chemical conversion can shatter,

making the unit as much use as a trapdoor in

a canoe.

car’s already on the ramps and not going

anywhere, so why not spend a few minutes

checking if the cat’s got plenty of life in it, or

it’s likely to expire shortly.

"Sadly too few technicians

give the catalyst a quick visual

once-over, even though it’s

usually easy to get to. Let’s

face it – the car’s already

on the ramps and not going

anywhere, so why not spend a

few minutes checking if

the cat’s got plenty of life

in it, or it’s likely to

expire shortly."

If the prognosis isn’t good you’ll

have to give your customer the bad

news, but also let them know you can

supply a replacement. Your local member of

The Parts Alliance has access to the widest

range of high-quality catalysts, and with a

ready supply the car won’t be off the road

for long.

So don’t forget – every cat needs some

attention. Just make sure you’re

the one who gives it.

Sadly too few technicians give the catalyst

a quick visual once-over, even though it’s

usually easy to get to. Let’s face it – the

General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com AUTUMN 2014

27


See the light and profit from your bulb sales!

With winter approaching, autumn is the time to

start gearing up for the lighting season that will

soon be upon us. Bulbs and lighting in general

are often viewed as a non profitable business

revenue in the workshop, with little room for

money making opportunities.

Osram’s philosophy is that something as small and simple as

a replacement bulb can actually bring huge profit opportunities

and additional business revenue, in particular from upgrade bulb

types and other value adding products such as aftermarket fit DRL

(Daytime Running Light) Kits that you may not have thought about

before.

Life is all about choices and this principle should be applied

when supplying and fitting replacement bulbs to your customers

vehicles. Your customer may not even know there are alternative

‘value adding’ bulb types available to them; so by taking a couple

of minutes to explain the features and benefits of an upgrade bulb,

or aftermarket fit DRL kit, could lead to a very happy customer

and a better profit return for you. Ask them the question “Do you

want the same OE quality bulb as fitted in the vehicle at point of

"As lighting on vehicles becomes more complex and labour

intensive in terms of bulb replacements in compact engine

bays, Osram are actively working on new bulb types to make

them easier"

also be a good opportunity to take the hassle away from them and

offer a DRL fitting service. Again, this is something they may never

have even considered before.

As lighting on vehicles becomes more complex and labour

intensive in terms of bulb replacements in compact engine bays,

Osram are actively working on new bulb types to make them easier

such as the H15 halogen lamp; most commonly used in the DRL

application on some new VW and Audi models. This new type

enables the quick and easy replacement of the bulb in one twist

and fit action without any clips or electrical connections. To meet

with the demands of consumers and the request for a bluish-white

H15, Osram will be launching a new COOL BLUE INTENSE H15

bulb at Automechanika 2014 enabling more profit opportunities in

a not so labour intensive application.

Osram H15 standard

(left) and Osram H15

Cool Blue Intense (right)

"Osram’s philosophy is that something as small and simple as

a replacement bulb can actually bring huge profit opportunities

and additional business revenue"

manufacturing or are you looking for better performance, improved

visibility or a longer service life from your lights?” – chances

are they will upgrade. It is all about opportunities and offering

customers a choice that they might not have been aware of, which

can benefit your business in the long run.

Some drivers want a ‘Do It For Me’ (DIFM) service, taking away

the hassle of replacing a failed bulb. Providing a Do It For Me

‘supply and fit’ service doesn’t have to just stop at replacing their

headlight or auxiliary bulbs - some of the new aftermarket fit DRL

Kits can be a little bit tricky to fit for a DIY enthusiast, so this could

Osram are the world leaders in automotive lighting – both in

traditional halogen lighting and new technologies. Osram OE

quality comes as standard with all of the products in the range

and we focus all our efforts on adding value to your business and

your customers driving experience. Garages and workshops should

not be focused on the cost of a single H4 or H7 lamp – what you

should be thinking about is the quality of the products you are

buying and consequently supplying and fitting to your customer’s

vehicles. With the Osram brand you can add value to your business

in so many ways. It’s time to think quality over price and start

adding value and profit opportunities to your business from

something as simple as replacing a failed bulb.

28 AUTUMN 2014 General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com


Osram Installer Programme

Sign up to the Osram Installer

Programme online!

If you run a Servicesure Autocentre you

can sign up now to the Osram Installer

Programme online. The Osram

Installer Programme is absolutely

free to join and gives you exclusive

access to a copy of the ‘Osram Bulb

Change DVD’ that provides detailed

bulb fitting information for many

lighting applications on many makes

and models of vehicles.

Scan the QR Code to sign up now!

All Servicesure Autocentres that sign up

will receive a handy Osram Bulb Tester!

WIN with Osram!

Osram have got three PX-4 DRL Kits to be won!

To enter, simply email: automotive@osram.co.uk

with ‘AUTO TORQUE WIN’ in the subject heading

and three lucky winners will be picked from all

entries received.

Terms and Conditions apply:

1) Closing date for entries 31st October 2014. 2) Only one entry per person and email

address. 3) x 3 Osram PX-4 DRL Kits to be won. 4) No purchase necessary 5) No cash

alternative offered. 6) Images shown for illustration purposes only. 7) One winner will be

picked at random from all entries received on 3rd November. 8) Winners will be notified by

10th Nov 2014 by email. 9) All data supplied will only be used by Osram UK Ltd and will not

be released to any third parties. 10) If you wish to be removed from the Osram database

please write to us – automotive@osram.co.uk.

Available through The Parts Alliance.

Call 0121 565 6128

General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com AUTUMN 2014

29


STOP

WITH DELPHI

Quality. Everybody says they have it. But can they prove it?

We can. Delphi’s brake pads and discs are lab and road tested to ensure

they perform at the level of the OE equivalent.

For proven quality. Stop with Delphi

delphiautoparts.com

30 AUTUMN Available 2014 through The General Parts enquiries Alliance. call 0121 565 Call 6128 log 0121 on www.auto-torque.com 565 6128 or email enquiries@auto-torque.com


Braking

Understanding and Preventing

Brake squeal or noise can occur as a result of vibration between the brake pad, brake disc and caliper.

Wear and corrosion can influence any one of these components, which may begin to vibrate during

braking. During recent years, manufacturers of braking systems and friction materials have taken

extensive measures to suppress noise issues.

Demands for higher performance and overall

weight reduction on modern vehicles has

led to material changes, resulting in increased

use of supplementary processes to

counteract vibrations. Noise fixes include

shims, slots, chamfers and underlayers

within the friction material. For example,

Delphi carefully selects friction materials,

using more than 19 different compounds

in their brake pad product line to ensure

the closest possible match to OE comfort

characteristics and performance. These

compounds are developed to provide

consistently high levels of performance. All

Delphi brake pads incorporate underlayer

technology. This is a process used by many

OE manufacturers to dampen noise-producing

vibrations and ensure a higher bonding

strength with the pad back plate. Delphi brake

pads also feature shims, slots and chamfers

that match OE specifications and provide

superior performance and durability.

Causes of Noise

Excessive corrosion,

seized or bent location

pins, partially seized

calipers, built up dirt

and brake dust or

worn brake discs can

cause vibration between the brake disc and

the brake pad under braking conditions. Any

vibration within

the brake set

up will result

in noise being

generated, which

is often referred

to as brake pad squeal. Glazing of the friction

material surface may also contribute to

brake noise.

Here are Delphi’s Brake Installation Tips…

• Ensure that all corrosion, built up dirt and brake dust is removed from the caliper.

Ensure that moving parts of the caliper are free to slide.

• Always clean exposed caliper piston surfaces before retracting the pistons. Ease

piston retraction by opening the bleed nipple. Retract piston(s) with a suitable tool.

Never lever against the disc friction face.

• Thoroughly clean pad contact points in the caliper.

• Check pistons, seals, boots and sliding elements on the caliper to ensure that they

are free from damage and corrosion.

• Always check the disc for minimum thickness and uneven wear when fitting new pads.

• Never use clamps on brake hoses. Hoses contain multiple layers of braiding which

give them their structural strength. The hose may become damaged or crushed,

leading to hydraulic issues such as blockage or fluid leaks.

• Never use mineral oil based lubricants on parts with rubber seals. This will cause the

seals to swell.

• Always fit a new pad fitting kit.

General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com AUTUMN 2014

31


Garage Equipment

Is your garage f

A well-equipped workshop is a profitable

workshop, because having the right tools means

you won’t have to turn jobs away. But it’s important

to keep an eye on the cashflow and not spend too

much money in one go, as having ready cash is

always a wise precaution.

Spreading the costs of buying new equipment is more sensible idea:

You have the latest tools, but you’ve not drained your business

account either. Your local member of The Parts Alliance can help you,

not only with getting the right equipment, but also the best way to

pay for it. Numerous packages are available, whether you’re a recent

start-up business, or a long-established workshop looking to upgrade.

They can offer technical advice too, so you’ll be getting the equipment

that best suits your requirements.

32 AUTUMN 2014 General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com


ully equipped?

General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com AUTUMN 2014

33


Mechanex Trade Show

What to

expect of

Mechanex

Today’s independent garage

trade is changing faster than

ever, and profitable workshops

are the ones that keep up to

date with the latest trends in

our industry.

Seminars:

Technical seminars are the best way to keep up to date with technical issues and

Donington plays hosts to seminars under three themes: technical workshop; diagnostic

troubleshooting; diesel clinic. All seminars are aimed at technicians of any skill level,

from beginner to advanced skills. So sit back, and let our highly-qualified speakers

bring you up to date with the latest in all things technical.

NAME TIME DESCRIPTION

DIAGNOSTIC

TROUBLESHOOTER

WITH RMI IGA

TECHNICAL

WORKSHOP WITH

BLUE PRINT

DIESEL CLINIC WITH

FRANK MASSEY

11.00

11.30

12.00

Don’t Forget the Basics:

The fundamentals to remember when

diagnosing vehicle faults

Inside Electric Power Steering:

Understanding EPS and the aftermarket

opportunities

Audi New Technology:

Frank Massey on cylinder on demand

Often the best way to keep up with

developments and changes is by going to

a trade show, and the Mechanex show at

Donington on 7/8 October is specifically

tailored to meet your requirements. It’s

the best way to find out about the latest

components and the latest in tools – but

there’s also the highly-acclaimed and wellreceived

technical and business seminars

which aim to get the best out of you and your

business, and keeping it profitable.

What’s more, entry to Mechanex is free!

So while you’ll have a day away from the

workshop, you’re investing your time wisely.

You won’t find as much information under one

roof as you will at Mechanex.

Show registration is simple:

Call 01923 237799 or register online at

www.mechanex.info.

For all the latest news and info on

upcoming shows in 2014 follow

MECHANEX on Twitter @MechanexShow

DELPHI AUTOMOTIVE 13.00

EXPONENTIA 13.30

FRANK MASSEY 13.30

AUTODATA 14.30

AUTOLOGIC

DIAGNOSTICS

14.45

BHP UK 15.00

Euro 5 Pass Thru Technology:

How to navigate Delphi’s Euro 5 portal and

VMs’ own sites

Euro 6 Emissions Explained:

How newly created emissions targets will

effect petrol engines in the future

DPF Regeneration Techniques:

Learn how to perform a ‘static’

regeneration in the workshop

The Importance of Technical Information

in Today’s Workshop:

Why access to accurate vehicle data is

essential for technicians

Fault, Cause and Rectification Diagnosis:

Test procedure best practise – from start

to finish

Remapping for Diesels:

Improve the performance of your

customer’s vehicle

34 AUTUMN 2014 General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com


What do visitors say

about Mechanex?

“The show really comes into it’s

own with the level of technical

information on offer.”

Paul Germaine, Technical Team Leader, IMI Centre

Co-Ordinator, City of Westminster College

“I find MECHANEX to be incredibly

informative and it is worth the time

taken out of the business.”

Martin Pratt, Agrifix Ltd, Sussex

“New equipment, new technology – it

keeps you up-to-date with everything.”

Francis Costa, HT MOT Centre, Slough

“Any garage that is seriously looking to stay on top

of the new technologies and challenges that are

presented to automotive technicians HAS to take

the time to attend a MECHANEX show.”

Andy Horwat, Engine Tuning & Diagnostics, Swindon

“I come every year. Lots of

interesting new products

that are vital to keeping my

business competitive with

local rivals.”

Mr K Butterfield, MVS, Sutton

Mecha_Layout 1 08/08/2014 12:02 Page 1

PROFESSIONAL MOTOR MECHANIC

MECHANEX

THE REGIONAL TRADESHOW FOR AUTO REPAIR PROFESSIONALS

All the latest automotive products, technologies

and practices – all under one roof

Forthcoming

events:

Donington Park,

East Midlands

Sandown Park,

Esher, Surrey

● LATEST PRODUCTS

More diagnostics, tools, parts and

garage equipment on show than

ever before.

● HANDS-ON DEMOS

Hundreds of practical

demonstrations and product

fitment displays.

● SPECIAL SHOW OFFERS

Massive discounts on tools,

equipment and diagnostics.

● FREE TECHNICAL

WORKSHOPS

Keep up to speed with more

than 20 hours of FREE technical

presentations.

● NEW FEATURES

New dedicated zones for diesel clinic

and diagnostic troubleshooting.

● SHOW GIVEAWAYS

FREE Professional Motor Mechanic

T-shirt and a FREE bacon roll for all

visitors.

Register for free entry at ...

www.mechanex.info or call 0844 888 8339

Available through The Parts Alliance. Call 0121 565 6128

General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com AUTUMN 2014

35


Wiper Blades

36 AUTUMN Available 2014 through The General Parts enquiries Alliance. call 0121 565 Call 6128 log 0121 on www.auto-torque.com 565 6128 or email enquiries@auto-torque.com


A comment from Rich Barnett

Changing times

Anyone who says ‘the aftermarket is going through some big changes’ really needs their head

examining. Talk about stating the bleeding obvious - the aftermarket’s ALWAYS evolving and if it

hadn’t evolved, we wouldn’t be talking about it today.

New technology in cars, new technology

required in the workshop, and a greater,

broader technical knowledge from the

technician: as cars change, so do

their requirements.

But while that’s changing, there are some

things that haven’t changed, and nor should

they. I’m talking about integrity, honesty and

trustworthiness. Let’s face it, the garage

trade isn’t at the top of the list when it

comes to perceived honesty, yet almost all

workshops are run honestly and fairly, with

the customer put first – despite what some

consumer programmes might have the

public believe.

Just like the technology you find in

a car, businesses evolve too, and

The Parts Alliance has new owners. But

some things won’t change, and that includes

offering high-quality products, training and

business and marketing support. It’s the

kind of support that should give you added

confidence every morning when you get

to work.

And while The Parts Alliance

continues its long-standing

across-the-board high-quality

ethos, you should too. You’ll have

the confidence to tackle even

the toughest jobs, and have the

tools to do that job. And, just

as importantly, you’ll be able

to call on your local member of

The Parts Alliance to supply the right

parts to complete the job.

Three things I really like are fish,

chips, and a mug of tea. Three

other things I like are integrity,

honesty and trustworthiness. Long may

they continue.

General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com AUTUMN 2014

37


FINISHING LINE

Hectic first half of 2014 for the

Endurance Rally Association

It’s been a hectic few months for the

Endurance Rally Association with three events

filling the historic rallying calendar for the first

half of the year, but the rally organiser shows

no sign of taking its foot off the accelerator

as it prepares for a bumper year in 2015

and beyond.

views of Monte Blanc, the classic Col De La

Colombiere and the Route Des Grande Alpes,

the rally was centred around the stunning

Imperial Palace hotel.

Covering over 600 miles and including various

time trials and medal sections, the 45 plus

entrants were tested with a Talbot 105 Alpine

winning 80 years after a Talbot won the 1934

original rally.

takes on a new route from Singapore to Burma

on the Road to Mandalay. The 75 competitors

will start will be from Raffles Hotel, Singapore,

and drive up through Malaysia into Thailand

and on into Burma, finishing in Rangoon

after driving the road to Mandalay. This is the

first sporting rally to cross the border from

Thailand to Myanmar as part of the route.

This is followed in April by the next Flying

Scotsman Rally which continues to explore

new territory, starting in Harrogate, Yorkshire.

With the dates just announced, the entry list

is already over half full.

The trio of 2014 events kicked off in the

Midlands as The Flying Scotsman Rally

launched a new route, exploring more of

central England and the borders into Scotland.

Despite the 100-strong entry list heading

further north, it was a team from the south

of the UK that went on to win the three-day

600-mile event, after a ferocious battle for

the lead.

It was then overseas to South Africa for The

Classic Safari with more than 30 entrants

taking to the road for 26-days, travelling 8,000

kilometres through Zimbabwe, Botswana and

Namibia, before crossing the finish line in

Cape Town.

Now all focus is on ERA’s 2015 calendar

as it tackles four of its biggest events while

prepping for the world’s great motoring

challenge, the Peking to Paris Rally in 2016 –

which also has a full entry list already.

February 2015 will see the ERA push the

boundaries of motorsport once again as it

It’s then Stateside for June as the second

TransAmerica Rally takes in the USA and

Canada as it weaves its way from Nova Scotia

to San Francisco. There are a handful of

places left for this stunning route which takes

in Niagra Falls and parts of Alaska.

The Alpine Trial will round off 2015 at the new

time of September. Once again the entrants

will explore the stunning French Alps as they

put their cars to the test. Names are currently

being taken in advance of the booking opening

for this event.

There was barely time to unpack before the

team headed to France for the inaugural

Alpine Trial. Taking in the breath-taking

For more information on future Endurance Rally Association events, call +44 (0) 1235 831221 or visit www.endurorally.com

38 AUTUMN 2014 General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com


LuK DMF. OE for a reason.

No other technology looks the same,

works the same or performs the same.

25

Years of

OE success!

Fitted as OE to over

85MILLION

European vehicles

& still growing!

ORIGINAL

EQUIPMENT

For more than 25 years, the Dual Mass Flywheel

has been the go-to technology that allows vehicle

manufacturers to efficiently control increasing

vibration levels in the modern drivetrain system.

A DMF is the only way of maintaining original

performance, economy and comfort levels

When compared to an Original Equipment DMF,

LTD technology is just that - LIMITED!

• Technically LTD

a non-genuine, unapproved system

• Functionally LTD

45° rotational capacity vs 186°

• Operationally LTD

increased emissions and fuel consumption

plus reduced comfort levels

The world’s leading vehicle manufacturers

choose LuK DMF for a reason, so should you!

LuK clutch kits and components come with a

lifetime warranty* and FREE technical support

by calling 08457 001 100

For more workshop knowledge visit:

Schaeffler Automotive Aftermarket (UK) Ltd

Holme Lacy Road, Rotherwas, Hereford HR2 6BQ

Tel: 01432 264264

E-mail: hfd-info@schaeffler.com

www.schaeffler-aftermarket.co.uk

*conditions apply

General enquiries Available call 0121 565 through 6128 log on The www.auto-torque.com Parts Alliance. or email enquiries@auto-torque.com Call 0121 565 6128

AUTUMN 2014

39


Belt change imminent?

Get your timing right!

Insist on genuine INA drive system components.

With over 50 million units manufactured per

year, statistically there is an INA part fitted to

every single vehicle in the world!

INA provides primary drive and FEAD system

solutions for all of the leading vehicle producers,

giving you access to the best range of Original

Equipment belt tensioning components available

to the UK Aftermarket.

Engine designers and vehicle manufacturers

trust INA. So should you.

INA components fit right first time every time

with no short kits and no short cuts!

And they also come with an unrivalled warranty*

and FREE technical support by calling

08457 001 100

For more workshop knowledge visit:

Schaeffler Automotive Aftermarket (UK) Ltd

Holme Lacy Road, Rotherwas, Hereford HR2 6BQ

Tel: 01432 264264

E-mail: hfd-info@schaeffler.com

www.schaeffler-aftermarket.co.uk

* PRIMARY: Lifetime warranty in line with the timing belt service mileage recommended by the vehicle manufacture * FEAD: 2 year / unlimited mileage (conditions apply)

Available through The Parts Alliance. Call 0121 565 6128

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