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XUSP - Banking Analytics

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CROSS UTILITY SCORING PLATFORM<br />

Collection | Risk | Marketing


2<br />

Cross Utility Scoring Platform<br />

© 2013 Sutherland Global Services<br />

Sutherland Proprietary Information<br />

Strictly Private and Confidential 14 June 2013


3<br />

• Sutherland has combined<br />

leading technologies, creative<br />

intelligence, with our ability to<br />

provide global support to<br />

Collection, Marketing an Risk<br />

<strong>Analytics</strong> solution for Banks.<br />

• Our Cross Utility Scoring<br />

Platform (<strong>XUSP</strong>) solution delivers<br />

a deployment interface for<br />

various banking analytical<br />

models. It also provides business<br />

specific dashboards powered by<br />

advanced statistics.. .<br />

© 2013 Sutherland Global Services<br />

Sutherland Proprietary Information<br />

Strictly Private and Confidential<br />

14 June 2013


4<br />

• Proven best of breed products<br />

• Quick to launch – pre-built interfaces and configurations<br />

• Robust Architecture allows for scale and geo expansion<br />

• Support for multiple languages and currencies to support global<br />

deployment across <strong>Banking</strong> Portfolios<br />

• User specific access and branch level deployment<br />

• Proven PCI-DSS solution<br />

• Service Oriented Architecture that allows feature extensions<br />

• User defined Alerts, Early Warnings and Regulatory specific Capital<br />

Adequacy Computation<br />

• Easy and quick to realize business benefits with single owner of solution<br />

and services<br />

• Xconnect to seamlessly access in server, desktops, tablets and Smartphones<br />

© 2013 Sutherland Global Services<br />

Sutherland Proprietary Information<br />

Strictly Private and Confidential<br />

14 June 2013


Which customer can be<br />

used for Cross Sell /<br />

Up-sell?<br />

Which are all high risk<br />

and what pricing grid is<br />

required?<br />

Who is going to be<br />

delinquent…..<br />

Our Risk Grid is not<br />

matching due to<br />

changing environment!<br />

How to Monitor<br />

Policy Triggers<br />

before it breaches?<br />

How should we<br />

track KRI levers<br />

across portfolios?<br />

Which segment to<br />

target effectively?<br />

Reporting &<br />

Automation<br />

Data<br />

Management<br />

Decision<br />

Sciences<br />

Predictive<br />

<strong>Analytics</strong><br />

How, when, what do<br />

we monitor for<br />

regulatory compliance<br />

of model governance?<br />

© 2013 Sutherland Global Services<br />

Sutherland Proprietary Information<br />

Strictly Private and Confidential


<strong>XUSP</strong>-<strong>Banking</strong> CRM helps <strong>Banking</strong> CXOs<br />

to take informed decision, by providing<br />

comprehensive insight into historical<br />

hidden patterns, created hindsight over<br />

regulatory needs on capital adequacy and<br />

built foresight specific analytical models to<br />

build predictive scores and scenarios.<br />

Sutherland provides platform based BPO<br />

support and with embedded platforms<br />

analytics, financial firms can leverage<br />

quant based decision management into<br />

both application and delinquency<br />

management.<br />

© 2013 Sutherland Global Services<br />

Sutherland Proprietary Information<br />

Strictly Private and Confidential


Customer<br />

<strong>Analytics</strong><br />

Product Mix<br />

Campaign<br />

Management<br />

Risk<br />

<strong>Analytics</strong><br />

<strong>Banking</strong> Analytical<br />

Needs<br />

Sales &<br />

Marketing<br />

Collection &<br />

Recoveries<br />

Customer<br />

Acquisition<br />

Risk & Basel<br />

Stress<br />

Customer<br />

Intelligence<br />

Product<br />

Assurance<br />

Customer<br />

Assurance<br />

Revenue<br />

Assurance<br />

• SGS offers an integrated Analytical Platform to<br />

address Collection, Risk and Marketing specific<br />

analytical needs<br />

• SGS provides seamless connectivity across<br />

Modeling, Policy, and Campaigns with Call Centre<br />

for effective RoI<br />

• Platforms <strong>Analytics</strong> addresses LOB specific MIS,<br />

Dashboards & Basel Stress Needs<br />

© 2013 Sutherland Global Services<br />

Sutherland Proprietary Information<br />

Strictly Private and Confidential


Data Integration <strong>Analytics</strong> Communication<br />

• Consolidation across<br />

legacy portfolios<br />

• Data Collation &<br />

Transformation to<br />

enable integrated<br />

view from various<br />

internal and external<br />

data owners<br />

including bureau<br />

data & industry<br />

peers..<br />

• Multiple tools/<br />

solutions and silos of<br />

entities.<br />

• Segmenting clients<br />

for Customer and<br />

Market <strong>Analytics</strong> for<br />

Targeted Marketing<br />

• Building &<br />

Implementation<br />

credit ratings<br />

models.<br />

• Calculating optimal<br />

level of capital<br />

adequacy by Scoring<br />

PD. EAD and LGD.<br />

• Targeting by CLTV<br />

and ROI driven<br />

scoring<br />

• Making IT and<br />

business to<br />

communicate on<br />

common Risk needs<br />

• Seamless<br />

communication<br />

among Policy,<br />

Strategy and<br />

Modeling Teams<br />

• Integrating Call<br />

Centre, Collection<br />

Agents with<br />

Analytically scored<br />

campaigns.<br />

Create<br />

<strong>Analytics</strong><br />

driven eco<br />

system<br />

Create<br />

regulatory and<br />

economic<br />

capital<br />

calculations<br />

Implement an<br />

integrated<br />

architecture with<br />

Customer Touch<br />

Point<br />

Historization<br />

and model<br />

validation /<br />

management<br />

© 2013 Sutherland Global Services<br />

Sutherland Proprietary Information<br />

Strictly Private and Confidential


Analytic Models- Acquisition / Behavior.<br />

Fraud Propensity Models<br />

Revenue/ Loss Forecasting<br />

Response Models, New Variable Detection<br />

& Bust Out Models<br />

Acquisition Strategy. Campaign/Channel<br />

Effectiveness Analysis<br />

Existing Customer Strategy- Segmentation/<br />

Profitability Analysis<br />

Fraud & Credit Loss mitigation Strategy<br />

Delinquency & Collections Strategy<br />

© 2013 Sutherland Global Services<br />

f ?<br />

(?)<br />

Predictive<br />

<strong>Analytics</strong><br />

Data<br />

Management<br />

Decision<br />

Sciences<br />

Reporting &<br />

Automation<br />

Sutherland Proprietary Information<br />

Strictly Private and Confidential<br />

Credit Risk across portfolios & platforms<br />

CRM; Credit Early Warning System<br />

Implementation<br />

Database Marketing<br />

Data modeling. Data mart creation<br />

Regulatory reporting, Performance tracking,<br />

Customized reports<br />

Dashboards-Monthly Ops review decks with<br />

Financials, KPIs,<br />

Forecasting ; Budgeting<br />

Compensation reports.


Predictive Score<br />

Diagnostics<br />

Decision Support<br />

Model governance<br />

• Address risk of exposure by portfolio specific Acquisition Scoring.<br />

• Effectively monitor and control Account Receivables by Delinquency Modeling.<br />

• Integrate Credit Risk, Strategy, and Policies with Predictive <strong>Analytics</strong>.<br />

• Simulate Stress Test and gauge risk exposure across multiple scenarios.<br />

• Calculate optimal level of capital adequacy by Scoring PD, EAD, LGD and RAROC.<br />

<strong>XUSP</strong> helps bank to diagnose<br />

current vintage, helps to drill<br />

down from portfolio to individual<br />

insights.<br />

Allows deployment of predictive<br />

scores and aids in designing<br />

business strategies.<br />

The platform also enable banks<br />

to govern various analytical<br />

models.<br />

© 2013 Sutherland Global Services<br />

Sutherland Proprietary Information<br />

Strictly Private and Confidential


Account Level Profitability<br />

Performance Score Card<br />

Competition Bench Mark<br />

• <strong>XUSP</strong> gives granular drill down on<br />

customized drill-down on key business<br />

indicators.<br />

• From macro geographies to micro specific<br />

DSA / Branch , the platform helps users to<br />

effortlessly define and track KRIs.<br />

• SGS’s dedicated Research team helps in<br />

updating competitive benchmarks to know<br />

peer level performance and create dynamic<br />

alerts.<br />

Create<br />

active alerts<br />

to KRI<br />

breaches<br />

© 2013 Sutherland Global Services<br />

Sutherland Proprietary Information<br />

Strictly Private and Confidential


Business Summary<br />

Stress Simulator<br />

Score Tracker<br />

Dashboards for senior<br />

management provides<br />

hygiene attributes of models,<br />

economic impact<br />

assessment on stress<br />

simulation and overall<br />

dynamics of DPD, RAROC<br />

and ALP.<br />

Point & click simplicity<br />

Early Warning Signals, Alerts and Stress Test<br />

© 2013 Sutherland Global Services<br />

Sutherland Proprietary Information<br />

Strictly Private and Confidential


• Time-to-market<br />

• Complete Scoring Platform<br />

• 70% complete on four week<br />

• 150 day standard deployment<br />

• Agile Implementation Methodology<br />

• Begin with working application<br />

• Iterative process that involves constituents<br />

<br />

<br />

<br />

<br />

<br />

<br />

Templates<br />

Standards<br />

Guidelines<br />

Reusable Components<br />

Best practices<br />

CoE Framework<br />

Strategy<br />

Specialists<br />

Quantitative<br />

Experts<br />

Risk<br />

Analysts<br />

Models<br />

Strategy<br />

Automation,<br />

Process &<br />

Platforms<br />

Transaction<br />

Data<br />

Data<br />

Scientists<br />

© 2013 Sutherland Global Services<br />

Sutherland Proprietary Information<br />

Strictly Private and Confidential


<strong>XUSP</strong> – N Tier Architecture<br />

Product + Platform<br />

‣ Solution Frameworks<br />

‣ Specialty Accelerators<br />

‣ Platforms & Artifacts<br />

Productization<br />

Artifacts<br />

Models<br />

© 2013 Sutherland Global Services<br />

Sutherland Proprietary Information<br />

Strictly Private and Confidential


Keeping Strategy / Policy Team informed<br />

with analytical decisioneering<br />

Making LOBs literate on common Risk needs<br />

Seamless communication thereby helping to<br />

take informed judgments driven by risk<br />

engine<br />

Rebuilding and improving models by<br />

Historization, model validation &<br />

management<br />

The Cross Utility<br />

Scoring Platform<br />

for Collection,<br />

Risk & marketing<br />

by Sutherland<br />

provides hybrid<br />

analytics and<br />

consulting<br />

solutions with an<br />

IT interface.<br />

Call us<br />

for a<br />

Demo on<br />

SGS’<br />

Cross<br />

Utility<br />

Scoring<br />

Platform<br />

© 2013 Sutherland Global Services<br />

Sutherland Proprietary Information<br />

Strictly Private and Confidential


Contact Us<br />

© 2013 Sutherland Global Services<br />

Sutherland Proprietary Information<br />

Strictly Private and Confidential

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