3914 faits marquants 2009 gb v6

accor

3914 faits marquants 2009 gb v6

TRAINING

30

■ Hydro therapist certificate

As part of an effort towards better recognition of spa professions, Accor

Thalassa wishes to acknowledge the hydro therapy teams by enabling them

to obtain a professional qualification recognised throughout the profession:

the CQP (Certification of Professional Qualification) Hydro therapist. To

prepare the implementation of this new CQP, twenty trainers – hydro therapy

heads of department (or assistants) and experienced hydro therapists – were

trained to carry out appraisals in on the job situations. The first training

sessions have taken place and 18 people have acquired their Hydro therapist

CQP and have also undergone training to enable them to integrate, inform

and support people on professional training contracts in their spa. For Accor

Thalassa, this qualification completes the training programme on new therapy

protocol implemented by the brand and provides a structure for hydro therapy

training.

■ Business ethics

The Accor Services head-quarters teams have implemented a training

programme on Ethics in Business, which took place in Sao Paulo for all

the country’s Managing Directors and their employees in charge of sales

development. The aims of this two day seminar: inform these management

teams on the different risks with which they are confronted in their activities

and define preventive measures to implement as required.

More magazines by this user
Similar magazines