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Editorial Board<br />
Take<br />
A<br />
Hello fellow travellers! How are you? We are about to reach<br />
the first quarter of 2017! Time flies, doesn't it? Well, in this<br />
issue, we're all about female empowerment! If you haven't<br />
already known, March 8 is International Women's Day and<br />
it is a celebration, nationwide. So, we are throwing a party<br />
by bringing you articles celebrating the feminist in each<br />
and every one of you, be it male or female!<br />
Journey<br />
With Us!<br />
From Us<br />
To You<br />
The Editorial Board<br />
Nik Anis Nik Zakaria<br />
Ida Rahayu Mohd Jamli<br />
Noor Hafiza Ruslan<br />
M Fariz Qisti M Takwir<br />
Coordinators<br />
Nurul Farehah Norsam<br />
Siti Fatimah Azrina Mohamed Azri<br />
Feminism is all about equality and that cannot be<br />
achieved by concentrating on one gender alone. We<br />
shouldn't forget about those who fought for our rights<br />
and made our freedom easier today. So, let's take a trip<br />
down memory lane by flipping to page 103 and getting<br />
to know all about Norway's first female pilot Turi Widerøe.<br />
We will also be featuring the best countries for women in<br />
2017. See if your country is ranked!<br />
Looking to glam up? Check out Pandora's latest<br />
collection and how you could rock a statement necklace<br />
on pages 26 and 30. When was the last time you went<br />
on a holiday alone? Whether to de-stress or reconnect<br />
with nature (because who doesn't love holidays), how<br />
about Peru? The months between May and September<br />
are considered the driest months in Peru and the perfect<br />
time for a holiday! If you're looking to not break the bank,<br />
we suggest states in Malaysia such as Perak (since it's Visit<br />
Perak 2017) and Melaka! Get your sunnies, brolly and<br />
some flip-flops before heading to these historical and<br />
cultural states!<br />
Keep updated on Malaysia Airports' newest airlines<br />
joining the family as well as what the airport operator is<br />
currently doing and upcoming events, now that it is 25<br />
years old! We could keep droning but we'll spare you the<br />
agony! So, what are you waiting for? Happy reading and<br />
happy travels!<br />
The Editorial Board, Convergence<br />
1
CONTENTS<br />
FEATURES<br />
<strong>MAR</strong>CH - APRIL 2017<br />
26<br />
26<br />
50<br />
52<br />
72<br />
Experience<br />
Glam Up With Pandora<br />
Destinations<br />
3 Days/2 Nights In Jakarta, Indonesia<br />
Destinations<br />
Peru: Land Of The Incas<br />
Destinations<br />
Top 10 Things To Do At Melaka<br />
50<br />
82<br />
79<br />
72<br />
86<br />
96<br />
79<br />
82<br />
86<br />
96<br />
Airlines<br />
Himalaya Airlines' Inaugural Flight<br />
Airlines<br />
Business Class – Cathay Dragon<br />
Inspiration<br />
Malaysia Airports' 25th Anniversary<br />
Lifestyle<br />
Special Feature – Best Countries For Women In 2017
4<br />
8<br />
12<br />
16<br />
30<br />
42<br />
45<br />
REGULARS<br />
Convergence of People Around the World<br />
KLIA Directory<br />
klia2 Directory<br />
A Guide to the Best of Kuala Lumpur<br />
Statement Necklaces<br />
Retail Indulgence<br />
• Jo Malone<br />
• Citizen<br />
• Tumi<br />
Quick Eats<br />
• Sama-Sama Hotel KLIA<br />
• Dome<br />
• Bumbu Desa<br />
45 48<br />
CONTACT <strong>CONVERGENCE</strong><br />
Marketing & Editorial<br />
convergence@acepremier.com<br />
Website:<br />
convergence.malaysiaairports.com.my<br />
PUBLISHER<br />
Malaysia Airports Holdings<br />
Berhad (487092-W)<br />
Corporate Office,<br />
Persiaran Korporat KLIA,<br />
64000 KLIA,<br />
Sepang,<br />
Selangor Darul Ehsan,<br />
Malaysia.<br />
Tel: +603-8777 7000<br />
Fax: +603-8777 7138<br />
Website:<br />
www.malaysiaairports.com.my<br />
CONCEPTUALISED AND PRODUCED BY<br />
Acepremier.com Sdn Bhd (829271-K)<br />
N-2-6, Plaza Damas,<br />
60, Jalan Sri Hartamas 1,<br />
Sri Hartamas,<br />
50480 Kuala Lumpur,<br />
Malaysia.<br />
Tel: +603-6203 2522<br />
Fax: +603-6203 4522<br />
Email: info@acepremier.com<br />
Website:<br />
www.acepremier.com<br />
48<br />
90<br />
102<br />
105<br />
108<br />
116<br />
Must Eats @ KLIA/klia2<br />
• Fukuya<br />
• The Coffee Bean & Tea Leaf<br />
The View From The Top<br />
Chronicles<br />
Reality Check<br />
What's Converging<br />
A run-down of the latest news and events<br />
from Malaysia Airports<br />
Social Media<br />
PRINTED BY<br />
MPH Group Printing (M)<br />
Sdn Bhd (142270-H)<br />
No. 31, Jalan 2/148A,<br />
Taman Sungai Besi Industrial Park,<br />
57100 Kuala Lumpur,<br />
Malaysia.<br />
Tel: +603-7987 0966<br />
Fax: +603-7984 0966<br />
Malaysia Airports<br />
MY_Airports<br />
malaysiaairports<br />
Malaysia Airports<br />
马 来 西 亚 机 场<br />
COVER IMAGE<br />
We're celebrating female<br />
empowerment in this issue of<br />
Convergence! If you would like to<br />
know all about it, flip our pages and<br />
start reading!
Of People Around The World<br />
BOARDING PASSES <strong>MAR</strong>CH<br />
By:Larm 2017<br />
Date: 2 – 4 March 2017<br />
Venue: Oslo, Norway<br />
Europe<br />
Highlighting the current Nordic music scene,<br />
this music festival also directs the spotlight<br />
onto new talents by booking bands from a jury<br />
selection.<br />
M<br />
Magners International<br />
Comedy Festival<br />
Date: 16 – 19 March 2017<br />
Venue: Singapore City, Singapore<br />
Asia and Australia<br />
If you can't see your uvula bouncing up and<br />
down by the end of the show, then you don't<br />
know what funny is.<br />
A<br />
WOW: Women of<br />
the World Festival<br />
Date: 7 – 12 March 2017<br />
Venue: Southbank Centre, London, England<br />
A stellar line-up championing everything that<br />
is great about women and girls, discussion,<br />
debate, performances and activism. Female<br />
achievements are celebrated and the obstacles<br />
that prevent them from achieving and<br />
contributing are explored.<br />
Taste Florence<br />
Food Festival 2017<br />
Date: 11 – 13 March 2017<br />
Venue: Florence, Italy<br />
The best of Italian foodie offer, lifestyle and<br />
design.<br />
A<br />
F<br />
International<br />
Yoga Festival<br />
Date: 1 – 7 March 2017<br />
Venue: Parmarth Niketan Ashram, Rishikesh,<br />
Uttarakhand, India<br />
The festival offers yoga classes from world class<br />
Yoga teachers, evening discussions with some<br />
of India's leading spiritual leaders, vegetarian<br />
cooking classes and the Yoga Aid Challenge<br />
charity fundraiser.<br />
Carmen at<br />
the Sydney Harbour<br />
Date: 24 March and 23 April 2017<br />
Venue: Sydney Harbour, Sydney, Australia<br />
Some of Sydney’s most spectacular landmarks<br />
will provide the backdrop for a magnificent<br />
production of one of the world’s best loved<br />
operas, Bizet’s Carmen.<br />
S<br />
C<br />
Okeechobee<br />
Music & Arts Festival<br />
Date: 2 – 5 March 2017<br />
Venue: Sunshine Grove,<br />
Okeechobee, Florida<br />
A magical atmosphere of art, music, yoga and<br />
camping, private beach, star-studded lineups<br />
and commitment to top vibes, the festival is a<br />
perfect kickoff for the national festival scene.<br />
Toronto ComiCon<br />
Date: 17 – 19 March 2017<br />
The Americas<br />
Venue: Metro Toronto Convention Centre,<br />
Toronto, Canada<br />
Toronto ComiCon is a three-day festival with<br />
a range of guests from cosplay, comic<br />
characters and celebrities.<br />
M<br />
PA<br />
Art Dubai<br />
Africa and The Middle East<br />
Date: 15 – 18 March 2017<br />
Venue: Madinat Jumeirah Conference &<br />
Events Centre, Dubai, UAE<br />
Performances, artist and curator residencies,<br />
educational workshops, art projects and live<br />
talks! All under one roof!<br />
Randfontein Show 2017<br />
Date: 2 – 5 March 2017<br />
Venue: Greenhills Stadium, Homestead<br />
Avenue, Randfontein, Johannesburg,<br />
South Africa<br />
Calling all Randfontein-ers to celebrate the<br />
West Rand's biggest food and music festival!<br />
A<br />
C<br />
Festival de Curitiba<br />
Date: Between 22 March and 3 April 2017<br />
Venue: Curitiba, Brazil<br />
The theatre festival shows all genres spread<br />
across various corners of Curitiba and will<br />
attract an audience of all ages and tastes,<br />
moving the cultural agenda of the city.<br />
C<br />
International Education<br />
Expo & Conference<br />
Date: 7 March 2017<br />
Venue: Federal Palace Hotel, Lagos, Nigeria<br />
Do you have it in mind to explore the heart of<br />
Europe, North America, Asia and South Africa?<br />
Are you willing to get on top of your career<br />
with international exposure? Study your options<br />
at this education fair.<br />
E<br />
4<br />
S<br />
Sport F Food M Music C Culture PA Performing Arts A Arts E Exhibition
Of People Around The World<br />
BOARDING PASSES APRIL<br />
Paaspop<br />
Date: 14 – 16 April 2017<br />
Venue: Schijndel, The Netherlands<br />
Twelve stages offering anything between rock<br />
and hip hop to pop and metal, you'll be spoilt<br />
for choice picking from over 175 music acts.<br />
Budapest Spring Festival<br />
Date: 8 – 24 April 2017<br />
Venue: Throughout Budapest, Hungary<br />
Europe<br />
Pulling together the best in classical music,<br />
opera, jazz and folk music, this annual festival<br />
is the largest cultural event in Hungary.<br />
M<br />
C<br />
Formula 1<br />
Shanghai Grand Prix<br />
Date: 9 April 2017<br />
Venue: Shanghai, China<br />
Keep track of the next F1 season in Shanghai.<br />
Visit and travel the city which was once a small<br />
fishing village but now the largest municipality<br />
in the world!<br />
Melbourne Food<br />
and Wine Festival<br />
Date: 31 March – 9 April 2017<br />
Venue: Melbourne, Australia<br />
Asia and Australia<br />
The annual state-wide celebration of Victoria’s<br />
food and wine industry that attracts more than<br />
250,000 attendees to a diverse programme of<br />
over 200 events will keep you salivating.<br />
S<br />
F<br />
Bernexpo<br />
Date: 28 April – 7 May 2017<br />
Venue: Bern, Switzerland<br />
Would you like to view horses and livestock<br />
or just enjoy munching on an apple fritter?<br />
Then this public trade show is the perfect event<br />
for you.<br />
Canadian Music Week<br />
Date: 18 – 22 April 2017<br />
Venue: Across Toronto, Canada<br />
One of the premier entertainment events in<br />
North America, it features five nights of<br />
performances, with 1,000 bands at more than<br />
60 live music venues in downtown Toronto.<br />
Coachella<br />
The Americas<br />
E<br />
PA<br />
Date: Between 14 – 16 and 21 – 23 April 2017<br />
Venue: Empire Polo Club, Indio,<br />
California, United States<br />
Radiohead, Beyonce and Kendrick Lamar will<br />
be serenading you. Have you gotten your<br />
tickets?<br />
The Buenos Aires<br />
International Book Fair<br />
Date: 27 April – 15 May 2017<br />
Venue: Buenos Aires, Argentina<br />
The festival hosts many professionals who are<br />
working in the education sectors such as<br />
authors and lecturers as well as those from<br />
leading industries of market and trading,<br />
wholesalers, importers, exporters, processors,<br />
manufacturers, distributors and also some other<br />
exhibitors at the event.<br />
M<br />
A<br />
Pulp Summer Slam 17<br />
Date: 29 April 2017<br />
Venue: Amoranto Stadium, Quezon City,<br />
The Philippines<br />
Southeast Asia's biggest and longest-running<br />
metal festival returns with Megadeth this year!<br />
They’ll be joined by Whitechapel, I See Stars<br />
and Australian progressive metal band Gods<br />
of Eden along with local favourites Slapshock,<br />
Greyhoundz, Wilabaliw, Razorback, Kjwan and<br />
the winner of the 2016 Red Horse Muziklaban.<br />
Cape Town International<br />
Jazz Festival 2017<br />
Date: Between 31 March and 1 April 2017<br />
Venue: Cape Town International Convention<br />
Centre, Lower Long Street, Cape<br />
Town CBD, Cape Town, South Africa<br />
Affectionately dubbed as 'Africa's Grandest<br />
Gathering', Cape Town International Jazz<br />
Festival is considered the largest, most<br />
renowned music festival in Sub-Saharan Africa<br />
attracting over 38,000 jazz lovers worldwide.<br />
Dead Sea Ultra Marathon<br />
Date: 14 April 2017<br />
Venue: King Hussein Park, Amman, Jordan<br />
It will consist of three races – the 50km<br />
marathon, half marathon 21km and the 10km<br />
race. A shorter race for children will be<br />
organised one week before the official event<br />
on the grounds of the King Hussein Park.<br />
International Istanbul<br />
Baroque Music Festival<br />
Date: 1 April 2017<br />
Africa and The Middle East<br />
Venue: Dolmabahçe Palace, Istanbul, Turkey<br />
Operas, cantatas, sonatas and stabat maters<br />
performances are what you should be looking<br />
for at this music festival.<br />
S<br />
M<br />
S<br />
M<br />
5
Of People Around The World<br />
HAPPENING MALAYSIA<br />
March<br />
Powerman Duathlon<br />
Asia Championships<br />
Date: 4 – 5 March 2017<br />
Venue: Dataran Putrajaya, Selangor<br />
For those 18 years old and above you could choose<br />
between the Powerman Classic: 10km Run, 60km<br />
Bike and 10km Run or the Powerman Short: 5km<br />
Run, 30km Bike and 5km Run. There are kid<br />
categories too.<br />
S<br />
MyBalloon Fiesta<br />
Date: 10 – 12 March 2017<br />
Venue: Desa Parkcity, Kuala Lumpur<br />
A renowned attraction and destination for kids<br />
of all ages, there will be literally hundreds of<br />
balloons taking flight from the Balloon Fiesta<br />
event this year.<br />
PA<br />
Tambunan Food<br />
and Cuisine Festival<br />
Date: 29 March 2017<br />
Venue: Pisompuruan Square, Tambunan, Sabah<br />
Tambunan Food and Cuisine Festival is a one-day<br />
event that would whet your appetite with<br />
traditional and fusion cuisine.<br />
F<br />
MATTA Fair<br />
Date: 17 – 19 March 2017<br />
Venue: Putra World Trade Centre, Kuala Lumpur<br />
This travel fair offers discounts and packages<br />
for both domestic and international travel.<br />
Entrance fee is RM4 per person and free for<br />
children below 12.<br />
E<br />
LIMA 2017<br />
Date: 21 – 25 March 2017<br />
Venue: Langkawi, Kedah<br />
The Langkawi International Maritime and<br />
Aerospace (LIMA) exhibition will be back in<br />
Langkawi with a plethora of air shows. High tech<br />
planes and ships will also be on display here..<br />
E<br />
Raptor Watch 2017<br />
Date: 11 – 17 March 2017<br />
Venue: Tanjung Tuan, Melaka<br />
Raptor Watch is an exciting event for birdwatchers.<br />
Enthusiasts converge in Port Dickson to watch the<br />
annual migration of these birds of prey, on their<br />
journey back to the northern hemisphere.<br />
C<br />
6<br />
S<br />
Sport F Food M Music C Culture PA Performing Arts A Arts E Exhibition
HAPPENING MALAYSIA<br />
April<br />
Of People Around The World<br />
Kalimaran Festival<br />
Date: 1 – 30 April 2017<br />
Venue: Murut Cultural Centre, Tenom, Sabah<br />
The Kalimaran Festival is a celebration of the arts<br />
and customs of the Murut people – one of the<br />
largest ethnic groups in Sabah.<br />
C<br />
Nasi Ambeng Festival<br />
Date: 15 – 16 April 2017<br />
Venue: Homestay Banghuris, Selangor<br />
Visitors will be able to experience the traditional<br />
way of enjoying 'Nasi Ambeng' a specialty of<br />
Selangor. This festival also promotes the Sepang<br />
district and Banghuris Homestay.<br />
F<br />
Perlis Marathon 2017<br />
Date: 30 April 2017<br />
Venue: Tuanku Syed Putra Sports Complex,<br />
Perlis<br />
An international marathon programme organised<br />
annually by the Perlis State Government.<br />
S<br />
24th Sabah International<br />
Fishing Tournament<br />
Date: 25 – 30 April 2017<br />
Venue: Pulau Layang-Layang, Sabah<br />
This six-day five-night deep sea fishing tournament<br />
offers prizes worth more than RM60,000. Anglers<br />
with the heaviest catch will bring home RM25,000<br />
cash and other exciting prizes!<br />
S<br />
Selangor International<br />
Birds Race<br />
Date: 21 – 23 April 2017<br />
Venue: Kuala Kubu Baru, Selangor<br />
Hunt and watch for the species of birds within the<br />
vicinity of Resorts World Genting and Kuala Kubu<br />
Baru during this time of the year.<br />
A<br />
Malaysia International<br />
Jewellery Festival<br />
Date: 21 – 24 April 2017<br />
Venue: Kuala Lumpur Convention Centre,<br />
Kuala Lumpur<br />
Explore the enchanting world of luxury and<br />
magnificence as over hundreds of jewellery<br />
exhibitors from over 23 different countries and<br />
regions bring you one of the most substantial<br />
variety of jewellery manufacturers and suppliers<br />
ranging from big brands to emerging SMEs.<br />
A<br />
7
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VIP Lounge L5 28<br />
MEZZANINE LEVEL (LEVEL 4)<br />
FOOD & BEVERAGE<br />
Food Court<br />
Food Paradise L4 01<br />
ARRIVAL LEVEL (LEVEL 3)<br />
FOOD & BEVERAGE<br />
Cafés<br />
The Coffee Bean & Tea Leaf L3 14<br />
Malaysian Wok L3 09<br />
Grab & Go<br />
Dunkin’ Donuts L3 10<br />
Nelson's L3 13<br />
Fast Food<br />
Burger King L3 16<br />
SHOPPING<br />
Chocolates & Confectionery<br />
Chocolates L3 06<br />
Chocolates<br />
@ Arrival Duty Free<br />
Convenience Stores<br />
L3 21<br />
Eraman Express Mart L3 02<br />
7-Eleven L3 15<br />
Duty Free<br />
Liquor & Tobacco L3 20<br />
Fragrance & Cosmetics<br />
Fragrance & Cosmetics L3 19<br />
Fashion Accessories & Apparel<br />
Kashkha L3 01<br />
SERVICES<br />
Telecommunications<br />
Celcom L3 07<br />
Baggage Services<br />
Left Luggage L3 19<br />
Service Counters<br />
Malaysian Healthcare Travel<br />
Council Medical Concierge<br />
L3<br />
11/17<br />
Resorts World L3 18<br />
Selangor Information Counter L3 12<br />
Tourism Malaysia L3 05<br />
Food Court<br />
LEVEL 2<br />
FOOD & BEVERAGE<br />
Food Garden L2 04<br />
SHOPPING<br />
Convenience Stores<br />
Top.News.Com L2 01<br />
D’ Bazaar L2 03<br />
Jasmart L2 06<br />
Cafés<br />
LEVEL 1<br />
FOOD & BEVERAGE<br />
Hameed Dalca Curryhouse L1 01<br />
Deli N Meals L1 03<br />
Hameed Exotic Drinks L1 05<br />
SHOPPING<br />
Convenience Stores<br />
Convenience Store L1 04<br />
Jas & Jas Convenience Store L1 02<br />
9
KLIA Directory<br />
To Gate<br />
B2 - B11<br />
CPD 01<br />
CPD 07 CPD 12<br />
CPD 02 CPD 02 CPD 02<br />
CPI 01<br />
CPD 08<br />
CPD 09<br />
CPD 03<br />
CPD 10<br />
CPD 04<br />
CPD 11<br />
CPD 05<br />
CPD 06<br />
CPD 13<br />
Immigration<br />
Aerotrain to<br />
Satellite Building<br />
Transfer Counter<br />
To Gate H2-H11<br />
CPI 08<br />
CPI 02<br />
CPI 01 CPI 01<br />
CPI 03<br />
CPD 14 CPD 15<br />
CPI 04<br />
To Gate<br />
A2 - A11<br />
CPD 17 CPD 16<br />
CPI 05<br />
CPI 01<br />
CONTACT PIER DOMESTIC LEVEL (CPD)<br />
CPI 06 CPI 01 CPI 07<br />
Transfer<br />
Counter<br />
To Gate G2-G11<br />
CONTACT PIER INTERNATIONAL LEVEL (CPI)<br />
Cafés<br />
[CPI]<br />
CONTACT PIER<br />
INTERNATIONAL<br />
FOOD & BEVERAGE<br />
Old Town White Coffee CP1 05<br />
Starbucks Coffee CP1 08<br />
Gift & Souvenirs<br />
SHOPPING<br />
Karyaneka CP1 03<br />
Children’s Apparel & Toys<br />
Kidz Smart Tunnel CP1 06<br />
Duty Free<br />
Eraman Duty Free Shopping<br />
Mall @ Contact Pier<br />
CP1 01<br />
Eraman Fashion Zone F CP1 02<br />
Speciality Store<br />
Harrods CP1 04<br />
Sleeping Facility<br />
SERVICES<br />
SnoozeKL CP1 07<br />
[CPD]<br />
CONTACT PIER DOMESTIC<br />
Fast Food<br />
FOOD & BEVERAGE<br />
Marrybrown CPD 13<br />
Cafés<br />
Jonker Walk Kopitiam CPD 01<br />
SHOPPING<br />
Books, Souvenirs and Gifts<br />
Convenience Store CPD 15<br />
TWG CPD 12<br />
Chocolates & Confectionary<br />
Famous Amos CPD 17<br />
Emporium<br />
The Flying Emporium CPD 02<br />
Fashion Accessories & Apparel<br />
Pedro CPD 11<br />
Charles & Keith CPD 10<br />
Michael Kors CPD 09<br />
Swiss Watch Gallery CPD 08<br />
Wear + When CPD 06<br />
Victoria’s Secret Beauty &<br />
Accessories<br />
Luxury Boutiques<br />
CPD 03<br />
Rolex CPD 07<br />
TUMI CPD 05<br />
Montblanc CPD 04<br />
SATELLITE BUILDING<br />
PASSENGER LEVEL (LEVEL 1)<br />
Cafés<br />
FOOD & BEVERAGE<br />
Dôme Café SE 16<br />
Malaysian Recipe Café SS 20<br />
The Coffee Bean & Tea Leaf SN 13<br />
SHOPPING<br />
Fashion Accessories & Apparel<br />
Charles & Keith SE 15<br />
From Time to Time SE 05<br />
Kashkha SW 01/02<br />
Pandora SN 12<br />
Sunglass Shop SE 17<br />
Swarovski SE 13<br />
TIME SW 04<br />
Beauty, Health and Wellness<br />
Guardian SW 05<br />
L’Occitane SE 12<br />
The Body Shop SN 03<br />
Gifts & Souvenirs<br />
Karyaneka SW 03<br />
Khazanah SN 14<br />
Made in Malaysia SE 04<br />
Malaysian Heritage<br />
& Souvenirs<br />
SN 04<br />
Mystical Borneo SW 10<br />
Royal Selangor SN 08<br />
Books & Magazines<br />
WHSmith SW 12<br />
10
KLIA Directory<br />
SE M03<br />
SW07<br />
SW08<br />
(SW)<br />
(SN)<br />
West Zone<br />
North Zone<br />
Luxury Boutiques<br />
Braun Büffel SS 21<br />
Bvlgari SS 03<br />
Coach SS 19<br />
Hermès SS 16<br />
Hugo Boss SS 10<br />
MCM SS 04<br />
Longchamp SS 05<br />
Montblanc SS 17<br />
Ralph Lauren SS 14<br />
Rolex<br />
SN 07<br />
SW02<br />
SW01<br />
SW 13a<br />
Salvatore Ferragamo SS 13<br />
TUMI SW 06<br />
Versace SS 15<br />
Michael Kors<br />
SW 13b<br />
Bally SS 11<br />
Chocolates & Confectionery<br />
Godiva SS 18<br />
Cigars<br />
SW03<br />
SW04<br />
SW05<br />
SW06<br />
SN08<br />
Cigars SW 14<br />
Children’s Toys<br />
Hamley’s SN 05<br />
IT & Digital Lifestyle<br />
Gadgetronic SE 11<br />
Jewellery<br />
SN15<br />
SN14<br />
SW09<br />
SW10<br />
SN06<br />
To Gates C11-C17<br />
Aerotrain Baggage<br />
Reclaim Area<br />
SN13<br />
ATM<br />
To Gates C1-C6<br />
SN12<br />
SN11<br />
CH04<br />
SN05<br />
SW13a<br />
SW13b<br />
SW12<br />
SW11<br />
SN04<br />
SN10<br />
SN09<br />
CH03<br />
SW14<br />
SN01<br />
SN03<br />
CH 02<br />
CH<br />
CH<br />
ATM<br />
SN02<br />
SE12<br />
SE13<br />
Gold City SN 09<br />
Habib SN 10<br />
Zam Gems SN 11<br />
CH 01<br />
SS02<br />
SS03<br />
PASSENGER LEVEL<br />
(LEVEL1)<br />
SE11<br />
SS15 SS14<br />
SS16<br />
SS17<br />
SS18<br />
SS19<br />
SS20<br />
SS04<br />
SE10<br />
SS05<br />
SE09<br />
SE15<br />
SE14<br />
To Gates C31-C37<br />
SS06<br />
SE08<br />
SS13<br />
SS21<br />
SS07<br />
SE16<br />
SS12<br />
SE17<br />
SE02<br />
Duty Free<br />
SS11<br />
SE 18<br />
SE03<br />
Chocolates @<br />
Satellite Duty Free<br />
SE 02<br />
Eraman Duty Free (East) SE 03<br />
Eraman Duty Free (North) SN 07<br />
Food Gifting<br />
SS10<br />
Lao Jie Fang (East) SE 18<br />
Lao Jie Fang (North) SN 15<br />
Perfumes & Cosmetics<br />
Colours & Fragrances SS 02<br />
Colours Beauty Boutique CH 01<br />
Dimensi Eksklusif Perfumes<br />
& Cosmetics<br />
Dimensi Eksklusif Perfumes<br />
& Cosmetics<br />
SN 02<br />
CH 02<br />
Giorgio Armani CH 03<br />
Jo Malone CH 04<br />
Speciality Store<br />
Lonely Planet and Billabong SE 14<br />
Victoria’s Secret Beauty<br />
& Accessories<br />
Travel and Sports Accessories<br />
SS 12<br />
Sports SE 10<br />
Convenience Store<br />
WHSmith Express SE 08<br />
Health and Beauty<br />
SERVICES<br />
Rest Relax Reflex SW 09<br />
Left Luggage<br />
SE04<br />
To Gates C21- C27<br />
ATM<br />
SS09<br />
SE 05<br />
SS08<br />
(SS)<br />
South Zone<br />
(SE)<br />
East Zone<br />
SE 06<br />
(SN M)<br />
(SW M)<br />
North Zone<br />
SN M06<br />
West Zone<br />
SW M02<br />
Baggage Solution SW 11<br />
SN M08<br />
SW M01<br />
SN M03<br />
SNM09<br />
MEZZANINE LEVEL (LEVEL 2)<br />
Bar<br />
SN M01<br />
To Gates C11-C17<br />
Bones<br />
SPORTS Bar<br />
Cafés<br />
CH M02<br />
CH M<br />
SW M03<br />
To Gates C1-C6<br />
O’Briens<br />
FOOD & BEVERAGE<br />
Old Malaya Kopitiam<br />
Starbucks Coffee<br />
Fast Food<br />
Burger King<br />
Restaurants<br />
Fukuya @ KLIA<br />
Grandmama’s<br />
Nööödles<br />
The Olive Tree<br />
Flight Club<br />
Grab & Go<br />
Boost Juice Bar<br />
Flight Club Grab n' Go<br />
Secret Recipe<br />
Lounges<br />
SERVICES<br />
Cathay Pacific Lounge<br />
China Airlines Lounge<br />
MAS Golden Lounge<br />
Plaza Premium Lounge<br />
Silver Kris Lounge<br />
Thai Royal Silk Lounge<br />
The Emirates Lounge<br />
Wellness Spa<br />
CH M01<br />
CH M03<br />
MEZZANINE<br />
LEVEL (LEVEL2)<br />
SE M05<br />
To Gates C21-C27<br />
CH M04<br />
To Gates C31-C37<br />
SS M01<br />
SS M02<br />
SE M07<br />
/M08<br />
SE M01<br />
SS M06<br />
SS M07<br />
SSM08<br />
CH M01<br />
CH M04<br />
SS M07<br />
SN M09<br />
SE M07/<br />
M08<br />
SS M06<br />
SS M05/<br />
M08<br />
SS M01<br />
SW M03<br />
SS M02<br />
SN M01<br />
CH M02<br />
CH M03<br />
SW M01<br />
SE M01<br />
SS M03<br />
SW M02<br />
SN M08<br />
SN M06<br />
SN M03<br />
SE M05<br />
SE M02<br />
(SE M)<br />
East Zone<br />
SE M02<br />
SS M03<br />
SS M05<br />
South Zone<br />
(SS M)<br />
11
klia2 Directory<br />
klia2 Directory<br />
[MTB] Main Terminal Building<br />
S2-2-A30B<br />
S2-2-A30A<br />
S2-2-A30<br />
KEY PLAN<br />
S2-2- A30C<br />
Sector 5<br />
Sector 6<br />
Sector 7<br />
Gate P<br />
Satellite<br />
Gate Q<br />
Domestic Arrival International<br />
Arrival<br />
Gate J<br />
Main<br />
Terminal<br />
Building<br />
Sector 4<br />
SKY bridge<br />
Sector 1 Sector 3<br />
Sector 2<br />
Gate K/L<br />
S2-2-<br />
L11<br />
1 2 3 4 5 6 7 8 9 10<br />
S2-2-<br />
1C03B<br />
S2-2-<br />
1C03A<br />
To Parking/Hotel<br />
Baggage<br />
Reclaim<br />
S2-2-<br />
1C05(a)<br />
S2-2-<br />
1C05<br />
S2-2-A35 S2-2-A36 S2-2-A34<br />
S2-2-A32<br />
S2-2-<br />
L01<br />
S2-2-<br />
A31<br />
S2-2-<br />
A31A<br />
Airlines<br />
Office<br />
Lift<br />
Escalator<br />
Staircase<br />
Male Toilet<br />
Female Toilet<br />
Disabled Toilet<br />
Nappy Change<br />
Car Rental Counters<br />
Female Prayer Room<br />
Male Prayer Room<br />
Information Counter<br />
Immigration<br />
Customs<br />
Lounges<br />
ARRIVAL HALL (Level 2)<br />
LEGEND<br />
Taxi Counters<br />
Clinic<br />
Hotel Reservation<br />
Counters<br />
Express Bus<br />
Ticket Counters<br />
Airlines Ticketing<br />
Counters<br />
Baggage Check-In<br />
Left Luggage<br />
Meeting Point<br />
Departure<br />
Arrival<br />
Retail<br />
Food and Beverage<br />
Services<br />
ARRIVAL HALL (LEVEL 2)<br />
FOOD & BEVERAGE<br />
Cafés<br />
Old Town White Coffee S2-2-IC05<br />
SERVICES<br />
Telecommunication<br />
Celcom<br />
S2-2-IC03A<br />
Maxis<br />
S2-2-IC03B<br />
Clinic<br />
Pusat Perubatan Menara S2-2-L01<br />
Maxis<br />
S2-2-IC03B<br />
Baggage Service<br />
Baggage Solutions S2-2-L11<br />
Bureau De Change<br />
CIMB<br />
S2-2-IC05(a)<br />
Emporium<br />
Flying Emporium<br />
Swiss Watch Gallery<br />
Charles & Keith<br />
Victoria’s Secret Beauty &<br />
Accessories<br />
S2-2-A30<br />
S2-2-A30B<br />
S2-2-A30C<br />
S2-2-A30A<br />
INTERNATIONAL ARRIVAL<br />
(LEVEL 2)<br />
SERVICES<br />
Bureau De Change<br />
Kuwait Finance House<br />
Maybank<br />
Emporium<br />
Eraman Duty Free<br />
RETAIL<br />
S2-2-A34<br />
S2-2-A35<br />
S2-2-A31/<br />
A31A/A32/<br />
A36<br />
DEPARTURE LEVEL (LEVEL 3)<br />
FOOD & BEVERAGE<br />
Cafés<br />
The Loaf<br />
S2-3-L02<br />
Starbucks Coffee<br />
S2-3-L01<br />
Dôme Café<br />
S2-3-L41<br />
Puffy Buffy<br />
S2-3-L39<br />
Papparich Express<br />
S2-3-L05<br />
Bumbu Desa<br />
S2-3-L07<br />
Bibik Heritage<br />
S2-3-L40<br />
The Green Market<br />
S2-3-L38<br />
Fast Food<br />
Kentucky Fried Chicken S2-3-L08<br />
Marrybrown<br />
S2-3-L04<br />
Johnny Rockets<br />
S2-3-L03a<br />
12
Airlines<br />
Office<br />
klia2 Directory<br />
S2-3A-L02 S6-3A-L04<br />
DEPARTURE HALL (Level 3A)<br />
S4-3-A01<br />
S2-3-L07<br />
S2-3-L06<br />
S2-3-L05<br />
S2-3-L08<br />
Domestic<br />
Departure<br />
Check<br />
S2-3-L12<br />
S2-3-L11<br />
S2-3-L13<br />
S2-3-L15<br />
S2-3-L14<br />
S2-3<br />
-L16<br />
S2-3<br />
-L49<br />
S2-3<br />
-L48 S2-3<br />
-L47<br />
SKYBRIDGE<br />
(Level 3)<br />
S2-3<br />
Domestic<br />
Transfer<br />
S2-3-L04 S2-3<br />
-L03<br />
S2-3-L03a<br />
S2-3-L02a<br />
S2-3<br />
-L02<br />
International<br />
Departure<br />
S T U V W X Y Z<br />
in<br />
S2-3-L01<br />
S2-3<br />
-L43<br />
S2-3-L40<br />
S2-3<br />
-L39<br />
S2-3<br />
-L42<br />
S2-3<br />
-L39a<br />
S2-3-L38<br />
S2-3-L41<br />
-L17<br />
S2-3<br />
-L34<br />
S2-3<br />
-L33<br />
S2-3<br />
-L20<br />
Check<br />
in<br />
S2-3<br />
-L32<br />
S2-3-L18<br />
S2-3-L19<br />
S2-3-L31<br />
S2-3-L21<br />
S2-3-L22<br />
Airlines<br />
Office<br />
S2-3<br />
-L44<br />
S2-3<br />
-L42<br />
MAIN TERMINAL BUILDING (Level 2A)<br />
DEPARTURE HALL (Level 3)<br />
Grab & Go<br />
Hui Lau Shan<br />
Tasty D’ Lite<br />
Dunkin’ Donuts<br />
Dim Sum On The Go<br />
RETAIL<br />
Speciality<br />
Royal Selangor<br />
Heng Heng Local Delights<br />
The Body Shop<br />
Chocolate Safari<br />
Siti Khadijah<br />
Agrobazaar Malaysia<br />
Fashion & Accessories<br />
Carlo Rino<br />
Perfumes & Cosmetics<br />
Beauty Express<br />
S2-3-L03<br />
S2-3-L42<br />
S2-3-L43<br />
S2-3-L06<br />
S2-3-L18<br />
S2-3-L20<br />
S2-3-L13<br />
S2-3-L17<br />
S2-3-L19<br />
S2-3-L11<br />
S2-3-L14<br />
S2-3-L15<br />
Travel Essentials<br />
KK Supermart<br />
WHSmith<br />
Mylife Healthcare<br />
SERVICES<br />
S2-3-L12<br />
S2-3-L16<br />
S2-3-L21<br />
Bureau De Change/E-Banking<br />
Mach by Hong Leong<br />
CIMB Bank<br />
Ticketing Centre<br />
Air Asia Ticketing Centre<br />
Malindo Ticketing Centre<br />
Baggage Wrap<br />
Excel Wrap<br />
CIMB Bank<br />
Printing Service<br />
Print Expert<br />
Reflexology Service<br />
Santai Reflexology<br />
S2-2-L34<br />
S2-3-L33<br />
S2-3-L32<br />
S2-3-L31<br />
S2-3-L02a<br />
S2-3-L39a<br />
S2-3-L33<br />
S2-3-L09<br />
S2-3-L10<br />
S2-3-L22<br />
INTERNATIONAL<br />
DEPARTURE LEVEL (LEVEL 3)<br />
Liquor & Tobacco<br />
RETAIL<br />
Eraman Wine and Cigar<br />
Eraman Liquor & Tobacco<br />
Fashion & Accessories<br />
Sunglasses<br />
Travel Essentials<br />
Caring Pharmacy<br />
Retail<br />
Be Duty Free<br />
S2-3-L49<br />
S2-3-L48<br />
S2-3-47<br />
S2-3-L42<br />
S4-3-A01<br />
DEPARTURE LEVEL (LEVEL 3A)<br />
FOOD & BEVERAGE<br />
Cafés<br />
Mamak<br />
S2-3A-L02<br />
13
J17<br />
S3-2<br />
-A05<br />
S2-2<br />
-A23<br />
S3-2<br />
-A07<br />
J11<br />
S3-1A<br />
-A08<br />
J18<br />
S3-2<br />
-A08<br />
J16<br />
S1-1A<br />
-A18<br />
P21<br />
S3-2<br />
-A09<br />
J14<br />
S5-1A<br />
-A12<br />
P19 P17<br />
S3-2<br />
-A10<br />
S5-1A<br />
-A11<br />
S5-1A S5-1A<br />
-A10 -A09<br />
P15 P13 P11<br />
S5-1A<br />
-A06<br />
S5-1A<br />
-A04<br />
K20<br />
K22<br />
klia2 Directory<br />
S7-1A-A02<br />
S7-1A<br />
-A04<br />
Q6<br />
GATE Q<br />
(Level 1A)<br />
GATE L<br />
(Level 2)<br />
GATE K<br />
(Level 1A)<br />
S3-1A<br />
-A18<br />
GATE P<br />
(Level 1A)<br />
S7-1A<br />
Q4 Q8 Q10 Q12 Q14<br />
Q3 Q5 Q7 Q9 Q11 Q13 Q15 Q17 Q19 Q21<br />
-A06<br />
K2 K4 K6 K8 K10 K12 K14 K16 K18<br />
S7-1A<br />
-A08<br />
Internet<br />
Kiosk<br />
S7-1A-A14<br />
P12 P10 P8 P6 P4<br />
S7-1A-A16<br />
L2 L4 L6 L8 L10 L12 L14 L16 L18<br />
S3-2<br />
-A04<br />
S3-1A<br />
-A17<br />
-A06 S3-2<br />
L1 L3 L5 L7 L9 L11 L13<br />
L1 L3 L5 L7 L9 L11 L13<br />
Internet<br />
Kiosk<br />
J22<br />
P9<br />
S5-1A<br />
-A03<br />
Smoking<br />
Lounge<br />
J20<br />
P7<br />
S5-1A<br />
-A02<br />
P5<br />
S5-1A<br />
-A01<br />
J15<br />
P3<br />
J13<br />
P1<br />
S1-1A<br />
-A15<br />
J12<br />
J9<br />
L20<br />
GATE J<br />
(Level 1A)<br />
Cafés<br />
DOMESTIC<br />
DEPARTURE/ARRIVAL<br />
Uncle Lim’s Café<br />
Starbucks Coffee<br />
Grab & Go<br />
Baskin Robbins<br />
Dunkin’ Donuts<br />
The Dough @ klia2<br />
Hot & Roll<br />
Speciality<br />
Upin & Ipin Shoppe<br />
Elianto<br />
LEVEL 1A/GATE J<br />
FOOD & BEVERAGE<br />
RETAIL<br />
Fashion & Accessories<br />
Giordano<br />
Voir Gallery<br />
Sofia Iman<br />
Travel Essentials<br />
myNews.com<br />
Airside Shoppe<br />
J7<br />
J5<br />
J3<br />
J1<br />
S1-1A-A01<br />
S1-1A-A02<br />
S1-1A-A11<br />
S1-1A-A15<br />
S1-1A-A17<br />
S1-1A-A16<br />
S1-1A-A03<br />
S1-1A-A07B<br />
S1-1A-A04<br />
S1-1A-A10<br />
S1-1A-A14<br />
S1-1A-A07A<br />
S1-1A-A13<br />
J10<br />
S1-1A S1-1A<br />
-A13 -A11<br />
S2-2-A10<br />
S1-1A-A06<br />
S1-1A-A05<br />
S1-1A-A04<br />
S1-1A-A03<br />
S1-1A-A02<br />
Cafés<br />
Gloria Jeans<br />
Puffy Buffy<br />
Killiney Kopitiam<br />
Duty Free<br />
The Zon Perfume<br />
& Cosmetics<br />
The Zon Chocolate<br />
& Confectionery<br />
Eraman<br />
Services Lounge<br />
LEVEL 2/GATE L<br />
FOOD & BEVERAGE<br />
RETAIL<br />
SERVICES<br />
Plaza Premium Lounge<br />
Grab & Go<br />
Baker's Cottage<br />
Cafés<br />
J8 J6<br />
S1-1A<br />
-A09<br />
S2-2<br />
S1-1A -A07a<br />
-A08<br />
S1-1A-A01<br />
S2-2<br />
-A07b<br />
Hui Lau Shan<br />
Travel Essentials<br />
Cuir Boutique<br />
L22<br />
J4<br />
LEVEL 1A/GATE K<br />
FOOD & BEVERAGE<br />
RETAIL<br />
S3-2-A04<br />
S3-2-A10<br />
S3-2-A08<br />
S3-2-A05<br />
S3-2-A06<br />
S3-2-A09<br />
S3-2-A07<br />
S3-1A-A18<br />
S3-1A-A17<br />
S3-1A-A08<br />
SATELLITE BUILDING,<br />
INTERNATIONAL DEPARTURE<br />
Cafés<br />
Bread & Batter<br />
Noodlelicious<br />
Grab & Go<br />
Baker's Cottage<br />
Hot & Roll<br />
Restaurants<br />
LEVEL 1A/GATE P<br />
FOOD & BEVERAGE<br />
Lepak @ Les' Copaque<br />
RETAIL<br />
Chocolates & Confectionery<br />
Famous Amos<br />
Speciality<br />
Lao Jie Fang<br />
Rasa Tidbits<br />
Travel Essentials<br />
Traveller Needs<br />
Speciality<br />
Lao Jie Fang<br />
Cafés<br />
Dunkin’ Donuts<br />
(LEVEL 1A/GATE Q)<br />
RETAIL<br />
FOOD & BEVERAGE<br />
S5-1A-A09<br />
S5-1A-A03<br />
S5-1A-A11<br />
S5-1A-A12<br />
S5-1A-A10<br />
S5-1A-A01<br />
S5-1A-A02<br />
S5-1A-A06<br />
S7-1A-A04<br />
S7-1A-A02<br />
S7-1A-A08<br />
14
S6-2 S6-2<br />
-A02 -A01<br />
S6-2<br />
-A35<br />
-A30<br />
S6-3<br />
-A21(g)<br />
Food<br />
Court<br />
S6-3<br />
-A21(f)<br />
klia2 Directory<br />
Express<br />
S6-3-A03<br />
S6-3-A04 S6-3-A09 S6-3-A09<br />
Movie<br />
Lounge<br />
S6-2-A09<br />
AirAsia<br />
Premium<br />
Red Lounge<br />
S6-2<br />
-A07<br />
S6-2<br />
-A08<br />
S6-2<br />
-A10<br />
S6-2-A11<br />
S6-2-A12<br />
S6-2-A13<br />
S6-2-A20<br />
S6-2-A19<br />
S6-2-A18<br />
S6-2-A17<br />
S6-2-A14<br />
Smoking<br />
Lounge<br />
Smoking<br />
Kids<br />
Lounge<br />
S6-2-A41<br />
S6-2-A40<br />
S6-2-A21<br />
S6-2-A22<br />
S6-2-A23<br />
A25<br />
S6-2<br />
-A37<br />
S6-2-<br />
S6-2 S6-2<br />
-A27 S6-2<br />
-A28<br />
S6-2-A39<br />
S6-2-A24<br />
S6-2<br />
-A36<br />
To Departure Gate P To Departure Gate Q<br />
S6-2<br />
-A06<br />
S6-2<br />
-A04<br />
S6-2-A16<br />
S6-2-A15<br />
S6-2<br />
S6-3-A10<br />
S6-3-A02 S6-3-A17<br />
S6-3-A18 S6-3-A19 S6-3-A01<br />
-A03<br />
S6-3-A21(a)<br />
S6-3-A21(b)<br />
International<br />
Transfer<br />
-A26 S6-2<br />
Sports<br />
Lounge<br />
SATELLITE BUILDING (Level 3)<br />
S6-3-A21(d)<br />
S6-3-A21(e)<br />
S6-3-A21(c)<br />
S6-2-A29<br />
SATELLITE BUILDING (Level 2)<br />
S6-2 S6-2<br />
-A34 -A33<br />
S6-2<br />
-A32<br />
S6-2<br />
-A31<br />
SKYBRIDGE (LEVEL 3)<br />
FOOD & BEVERAGE<br />
Bar & Bistro<br />
Bar Metropole<br />
S4-3-A05<br />
SKYBRIDGE-<br />
ARRIVAL<br />
(Level 2)<br />
S4-3-A05<br />
Cafés<br />
SATELLITE BUILDING<br />
(LEVEL 2)<br />
Gloria Jean’s Coffee<br />
Warung<br />
The Living Room<br />
FOOD & BEVERAGE<br />
SERVICES<br />
Bureau De Change<br />
Bank Muamalat<br />
Travelex<br />
Liquor & Tobacco<br />
Eraman Duty Free<br />
Eraman Duty Free<br />
RETAIL<br />
Fashion & Accessories<br />
Milano<br />
Michael Kors<br />
Oroton/Barbara Rihl<br />
Furla/See By Chloe<br />
Hugo Boss<br />
Kipling<br />
LeSportsac/Guess<br />
Thomas Sabo<br />
/From Time to Time<br />
TUMI<br />
Pedro<br />
SKII/Lancome/Perfumes/<br />
Cosmetics/Barry Smith/<br />
Khazanah<br />
S6-2-A16<br />
S6-2-A15<br />
S6-2-A39<br />
S6-2-A24<br />
S6-2-A17<br />
S6-2-A31<br />
S6-2-A07<br />
S6-2-A13<br />
S6-2-A37<br />
S6-2-A11<br />
S6-2-A10<br />
S6-2-A36<br />
S6-2-A01<br />
S6-2-A03<br />
S6-2-A02<br />
S6-2-A35<br />
S6-2-A34<br />
S6-2-A40<br />
Travel Essentials<br />
WHSmith<br />
Karyaneka<br />
Khazanah<br />
Chocolate & Confectionery<br />
The Zon Duty Free<br />
The Zon Duty Free<br />
Perfumes & Cosmetics<br />
The Zon Duty Free<br />
The Zon Duty Free<br />
Speciality<br />
The Body Shop<br />
Machine<br />
Royal Selangor<br />
Barry Smith<br />
Gold City<br />
Swarovski<br />
Timepieces<br />
Fast Food<br />
S6-2-A29<br />
S6-2-A25<br />
S6-2-A19<br />
S6-2-A08<br />
S6-2-A32<br />
S6-2-A05<br />
S6-2-A33<br />
S6-2-A04<br />
S6-2-A27<br />
S6-2-A23<br />
S6-2-A21<br />
S6-2-A14<br />
S6-2-A12<br />
S6-2-A22<br />
SATELLITE BUILDING<br />
(LEVEL 3)<br />
McDonald’s<br />
Popeyes Chicken<br />
Burger King<br />
FOOD & BEVERAGE<br />
S6-3-A09<br />
S6-3-A04<br />
S6-3-A21(a)<br />
The Chicken Rice Shop<br />
Taste of India<br />
Noodle & Yong Tau Foo<br />
Hot Wok<br />
Beverage Station<br />
Toast Box<br />
Bar & Bistro<br />
The Bar<br />
Cafe<br />
SKYBRIDGE-<br />
DEPARTURE<br />
(Level 3)<br />
Nööödles<br />
Starbucks Coffee<br />
SERVICES<br />
Bureau De Change<br />
Travelex Worldwide Money<br />
Wellness Spa & Saloon<br />
Wellness Spa<br />
Liquor & Tobacco<br />
Eraman Duty Free<br />
RETAIL<br />
Chocolate & Confectionery<br />
Eraman Duty Free<br />
Perfumes & Cosmetics<br />
Eraman Duty Free<br />
S6-3-A21(b)<br />
S6-3-A21(c)<br />
S6-3-A21(d)<br />
S6-3-A21(e)<br />
S6-3-A21(f)<br />
S6-3-A21(g)<br />
S6-3-A10<br />
S6-3-A41<br />
S6-3-A17<br />
S6-3-A03<br />
S6-3-A19<br />
S6-3-A18<br />
S6-3-A01<br />
15
1<br />
C<br />
C<br />
J. Ipoh<br />
KL MONORAIL<br />
Band<br />
J. Ipoh<br />
KL Guide<br />
A GUIDE TO THE BEST OF<br />
KUALA LUMPUR<br />
A<br />
Bt. Tunku<br />
Ipoh & North<br />
Bt. Tunku<br />
Ipoh & North<br />
J. Kuching<br />
J. Kuching<br />
J<br />
. Kolam Air<br />
S g. Batu<br />
J.<br />
K ol a m<br />
Sg.<br />
Air<br />
Ba tu<br />
J.<br />
J. Rahmat<br />
Sunway Putra HotelSunway Putra<br />
J<br />
S g<br />
J. Tun Ismail<br />
KL Sentral<br />
Pekeliling Bus Station<br />
TRANSPORTATION<br />
Kuala Lumpur Railway Station<br />
HOTELS<br />
1E<br />
2A<br />
2E<br />
Saloma<br />
Bijan<br />
DINING<br />
MALAY / INDONESIAN CUISINE<br />
Enak KL, Starhill Gallery<br />
Heeren Hall<br />
4B<br />
4B<br />
4D<br />
5D<br />
Langgak Tunku<br />
Langgak Tunku<br />
J. Syers<br />
J. Tunku<br />
J. Mahameru<br />
J. T unku<br />
J.<br />
Syers<br />
J. M ahameru<br />
Putra<br />
J. Tu n I smail<br />
Medan<br />
Hang PWTC<br />
ST AR<br />
Tuah<br />
Medan<br />
Putra Hang Tuah<br />
J. Tun<br />
Is m ail<br />
J. Kuching<br />
Tun Ismail<br />
J. P<br />
PWTC<br />
Sg. Gomb<br />
J. C<br />
16<br />
Carcosa Seri Negara<br />
Hilton Kuala Lumpur<br />
Le Meridien<br />
Sunway Putra Hotel<br />
Imperial Hotel<br />
Renaissance<br />
Hotel Maya<br />
Mandarin Oriental<br />
Concorde<br />
Shangri-La Hotel<br />
J.W. Marriott Hotel<br />
The Grand Millennium<br />
The Westin<br />
InterContinental Hotel<br />
Royale Chulan<br />
The Ritz-Carlton<br />
Lake Gardens<br />
KL Bird Park<br />
National Museum<br />
Masjid India<br />
Central Market<br />
Dataran Merdeka<br />
Islamic Arts Museum<br />
National Mosque<br />
SIGHTS AND<br />
ATTRACTIONS<br />
Sultan Abdul Samad Building<br />
Istana Negara<br />
KL Tower<br />
Chinatown<br />
Aquaria, KL Convention Centre<br />
PETRONAS Twin Towers<br />
Bintang Walk<br />
Suria KLCC<br />
Berjaya Times Square<br />
Fahrenheit 88<br />
Lot 10<br />
Low Yat Plaza<br />
Pavilion<br />
Starhill Gallery<br />
Sungei Wang Plaza<br />
SHOPPING<br />
Kenanga Wholesale City<br />
1D<br />
1E<br />
1E<br />
2A<br />
3B<br />
3C<br />
4B<br />
4B<br />
4C<br />
4C<br />
4D<br />
4D<br />
4D<br />
5B<br />
5C<br />
5D<br />
1D<br />
1D<br />
1E<br />
2C<br />
2D<br />
2D<br />
2D<br />
2D<br />
2D<br />
2E<br />
3C<br />
3D<br />
4B<br />
4B<br />
4D<br />
4B<br />
4D<br />
4D<br />
4D<br />
4D<br />
4D<br />
4D<br />
4D<br />
4E<br />
Aryan Restaurant<br />
Bombay Palace<br />
Chynna, Hilton KL<br />
Baan 26<br />
Oversea Restaurant<br />
Saigon Village<br />
Wa-Raku<br />
Fukuya<br />
Li Yen<br />
Medan Hang Tuah<br />
Sing Seng Nam,<br />
Medan Tuanku<br />
Jalan Doraisamy<br />
NIGHTLIFE<br />
Zeta Bar, Kuala Lumpur Hilton<br />
The Loft<br />
Bar Club<br />
Supernova, Avenue K<br />
Mojo<br />
7atenine, Ascott Hotel<br />
Sultan Lounge,<br />
Mandarin Oriental<br />
Bar Ibiza & Bar Uno<br />
K.L. Live<br />
Werner’s<br />
HAWKER FARE<br />
Jalan Raja Muda Musa<br />
Petaling Street<br />
Hutong @ Lot 10<br />
INTERNATIONAL CUISINE<br />
Cuisine Gourmet by Nathalie<br />
Neroteca<br />
Kampachi Pavilion KL<br />
Scalini’s La Picolla Italia<br />
Nerovivo<br />
Elcerdo<br />
INDIAN CUISINE<br />
Spice Garden Restaurant<br />
ORIENTAL CUISINE<br />
4C<br />
5C<br />
5C<br />
1E<br />
4D<br />
4D<br />
4E<br />
5C<br />
5D<br />
5D<br />
3C<br />
3D<br />
4C<br />
4C<br />
4C<br />
4D<br />
2A<br />
2B<br />
3B<br />
3B<br />
3D<br />
4D<br />
1E<br />
3C<br />
3C<br />
4B<br />
4C<br />
4C<br />
4C<br />
4C<br />
4C<br />
4D<br />
B<br />
C<br />
D<br />
E<br />
Expressway<br />
J. Pesiaran<br />
H<br />
J. Tunku<br />
J. Kelantan<br />
J. Ruma<br />
M aham eru<br />
M<br />
Carcosa<br />
Seri<br />
Negara<br />
J. Damansara<br />
J.<br />
eru<br />
Taman<br />
Bangsar<br />
J. Selangor<br />
L. Travers<br />
Mahameru Expressway<br />
aham<br />
J. Bukit Travers<br />
J. Pesiaran<br />
H<br />
J. Tunku<br />
J. Sultan Salahuddin<br />
Expressway<br />
Parlimen<br />
J.<br />
Kebun<br />
J. Kelantan<br />
J. Ruma<br />
M aham eru<br />
Carcosa<br />
Seri<br />
Negara<br />
J.<br />
Persiaran Sultan Salahuddin<br />
J. Persekutuan<br />
J.<br />
J. Bukit Travers<br />
Sultan<br />
J.<br />
eru<br />
Salahuddin<br />
Parlimen<br />
J.<br />
Kebun<br />
J.<br />
J. Persekutuan<br />
Bunga<br />
Persiaran M ahameru<br />
J.<br />
National<br />
Taman<br />
Zeta Bar,<br />
Zeta Museum Bar,<br />
Bangsar Hilton Kuala Lumpur Hilton Kuala Lumpur<br />
J. Selangor<br />
L. Travers<br />
Mahameru Expressway<br />
J. Tamin gsa r<br />
J.<br />
Bunga<br />
M<br />
aham<br />
Persiaran M ahameru<br />
J. Damansara<br />
i<br />
T amingsari<br />
J. Cenderamulia<br />
C an g k a t<br />
1<br />
J<br />
Pesiaran Sultan Salahuddin<br />
.<br />
J.<br />
J.<br />
Da m a n sara<br />
J. Travers<br />
Tam<br />
ri<br />
in g s a<br />
T amingsari<br />
J.<br />
Tembusu<br />
J. Cenderamulia<br />
C an g k a t<br />
C enderawasih<br />
.<br />
J<br />
Perdana<br />
Kuala Lumpur<br />
Lake Gardens<br />
J. Damansara<br />
Chynna<br />
K erja Air<br />
J.<br />
Da m a n sara<br />
J. Travers<br />
J.<br />
Hilton<br />
Kuala Lumpur<br />
J. Tun I<br />
s mail<br />
J. S ultan Salahuddin<br />
Perk a<br />
r a<br />
n<br />
J.<br />
J.<br />
gan Tun Ismail<br />
J. Parlimen<br />
Tembusu<br />
e nderawasih<br />
S ultan<br />
C enderawasih<br />
.<br />
J<br />
K erja Air<br />
.<br />
J<br />
Perdana<br />
J.<br />
J. T un<br />
Islamic Arts<br />
Kuala Lumpur Museum<br />
Lake Gardens<br />
I<br />
H<br />
s mail<br />
Salahuddin<br />
Perk a<br />
J. Damansara<br />
H<br />
Chynna<br />
J. Tun Ismail<br />
KL Bird Park<br />
Kuala Lumpur<br />
Hilton<br />
Bangsar<br />
r<br />
J. Perdana<br />
Tun<br />
a n g an<br />
e nderawasih<br />
Le Meridien<br />
I smail<br />
J.<br />
J. Parlimen<br />
J. Bukit<br />
J.<br />
J. Lembah Perdana<br />
Tun Ismail<br />
KL Bird Park National<br />
Mosque<br />
National<br />
Museum<br />
Bangsar<br />
J. Tun Sambanthan<br />
J. Mera<br />
J. Dato Onn<br />
Am an<br />
Cenderasari<br />
J. Perdana<br />
Le Meridien<br />
J. Bukit<br />
J.<br />
J. Lembah Perdana<br />
Islamic Arts<br />
Museum<br />
Tun<br />
Sambanthan<br />
J. Kandang Kerbau<br />
Open<br />
University<br />
J. Dato Onn<br />
J. Scott<br />
J. Tangsi<br />
J. Tun Sambanthan<br />
J. Mera<br />
J. Dato Onn<br />
Am an<br />
J.<br />
Bukit<br />
Aman<br />
J. Tugu<br />
To Petaling Jaya<br />
Bank<br />
Negara<br />
J. K<br />
ina b alu<br />
Cenderasari<br />
J. Raja<br />
J. Merb<br />
J. Kuching<br />
ST<br />
Uni<br />
Dat<br />
Merd<br />
Nation<br />
Mosqu<br />
J. Sultan<br />
Hishamu<br />
Tun<br />
Sambanth<br />
J<br />
J. Kandang Kerba<br />
To Petalin
KL MONORAIL<br />
Raja Laut<br />
J.<br />
KL MONORAIL<br />
Raja Laut<br />
J.<br />
KL MONORAIL<br />
KL MONORAIL<br />
KL MONORAIL<br />
.<br />
KL MONORAIL<br />
KL MONORAIL<br />
Su<br />
KL MONORAIL<br />
.<br />
Su<br />
KL MONORAIL<br />
Daud<br />
J.<br />
Kura-kura<br />
J.<br />
Daud<br />
J.<br />
Kura-kura<br />
J.<br />
KL MONORAIL<br />
KL MONORAIL<br />
KL MONORAIL<br />
KL MONORAIL<br />
KL MONORAIL<br />
J.<br />
KL MONORAIL<br />
KL MONORAIL<br />
KL MONORAIL<br />
J.<br />
KL MONORAIL<br />
KL MONORAIL<br />
J. M elur<br />
J. M elur<br />
.<br />
ak<br />
u<br />
al<br />
e<br />
ST AR<br />
2 3 4 5<br />
STAR<br />
STAR<br />
ar Baru Sentul Bandar Baru Sentul<br />
Titiwangsa Titiwangsa<br />
Hotel<br />
utra<br />
uk<br />
J. Kuching<br />
Open<br />
versity<br />
J. Dato Onn<br />
. Scott<br />
an<br />
J. Tangsi<br />
J.<br />
Bukit<br />
Aman<br />
J. Tugu<br />
g Jaya<br />
J. K<br />
ina b alu<br />
J. Rahmat<br />
J. Putra<br />
J. Cegar<br />
J. Merbuk<br />
J. Kuching<br />
J. Raja<br />
J. Sultan<br />
Hishamuddin<br />
S g.<br />
Sg. Gombak<br />
ST AR<br />
Bank Bandaraya<br />
STAR<br />
Negara<br />
J. Tun Razak<br />
Sg. Gombak<br />
Pekeliling<br />
Bus Station<br />
Gomb ak<br />
Sultan Ismail<br />
J. Tugu<br />
J. Thambosamy<br />
STAR<br />
L.T.N. 6<br />
L. Tiong Nam 3<br />
J. Kinabalu<br />
J. Tiong Nam<br />
Bandaraya<br />
J. Tun Sambathan<br />
J.<br />
J. Lumut<br />
J. Datok Hj. Eusoff<br />
J. Ipoh<br />
J. Raja Laut<br />
J. Selat<br />
L. Gombak<br />
J.<br />
M elayu<br />
J. Tun Perak<br />
J. Hang<br />
Sultan Mohamed<br />
J.<br />
Kasturi<br />
J.<br />
J. Masjid<br />
India<br />
Leboh<br />
Pasar Seni<br />
J. Tun H. S. Lee<br />
L. Hj. Taib 2<br />
L. Hj. Taib 3<br />
L. Hj. Taib 1<br />
J. Sri Amar<br />
J. Tua n ku Abdul<br />
Masjid Jamek Masjid Jamek<br />
STAR<br />
STAR<br />
Masjid Jamek<br />
aran<br />
Dataran<br />
eka<br />
Merdeka<br />
Sultan Abdul Sultan Abdul<br />
Samad Building Samad Building<br />
ddin<br />
. Tun Razak<br />
egar<br />
AR<br />
Sg. Gombak<br />
Pekeliling<br />
Bus Station<br />
Gomb ak<br />
Sultan Ismail<br />
J. Tugu<br />
J. Thambosamy<br />
L.T.N. 6<br />
L. Tiong Nam 3<br />
Central<br />
Market<br />
J. Kinabalu<br />
Sg.<br />
Kelang<br />
J. Tiong Nam<br />
J. Tun Sambathan<br />
J.<br />
J. Datok Hj. Eusoff<br />
J. Ipoh<br />
J. Lumut<br />
J. Raja Laut<br />
Sing Seng Nam<br />
J. Selat<br />
L. Gombak<br />
J.<br />
J. Hang<br />
S ultan Mohamed<br />
J.<br />
KL Railway<br />
Station<br />
Kasturi<br />
J.<br />
Sulta n<br />
J. Syed Putra<br />
M elayu<br />
J. Tun Perak<br />
Central<br />
Market<br />
Pasar Seni<br />
J. Tun H. S. Lee<br />
Sg.<br />
L. Hj. Taib 2<br />
L. Hj. Taib 3<br />
India<br />
Kelang<br />
L. Hj. Taib 1<br />
J. Sri Amar<br />
Sing Seng Nam<br />
J. Masjid<br />
Leboh<br />
KL Railway<br />
Station<br />
Medan<br />
Tuanku<br />
Pudu<br />
Sulta n<br />
J. Syed Putra<br />
J. M edan Tuanku<br />
J. Hang Lekir<br />
J. Panggung<br />
J. Taiping<br />
J. Haji Taib<br />
Ra h m an<br />
J. Tua n ku Abdul<br />
J. Silang<br />
Cheng Lock<br />
Chinatown<br />
Sulaiman<br />
J. Kg. Attap<br />
J. Istana<br />
J. Gereja<br />
J. Petaling<br />
Tuanku Abdul Rahman<br />
J.<br />
The Loft<br />
Masjid<br />
India<br />
J. Sultan<br />
Istana Negara<br />
(National Palace)<br />
J. Kg. Attap<br />
Jalan Medan Doraisamy<br />
Tuanku<br />
Masjid Jamek<br />
J. Silang<br />
Pudu<br />
J. M edan Tuanku<br />
J. Hang Lekir<br />
J. Panggung<br />
J. Taiping<br />
J. Haji Taib<br />
Ra h m an<br />
Cheng Lock<br />
Chinatown<br />
Sulaiman<br />
J. Istana<br />
L. Belfield<br />
J. Pahang<br />
J. Gereja<br />
J. Sultan<br />
J. Petaling<br />
Tuanku Abdul Rahman<br />
J.<br />
L. Belfield<br />
J. Bidor<br />
J. Cemur<br />
J. Bidor<br />
J. Cemur<br />
Chow<br />
Kit<br />
J. Dang Wangi<br />
J. Ampang<br />
L. Ampang<br />
Abdullah<br />
Munshi<br />
J.<br />
J. Sultan<br />
J.<br />
J. Belfield<br />
J Hj.<br />
Hussein<br />
J. Sultan Ismail<br />
Mojo<br />
J. Doraisamy<br />
J.<br />
Belfield<br />
J.<br />
Istana Negara<br />
(National Palace)<br />
J. Pahang<br />
Chow<br />
Kit<br />
Jalan Doraisamy<br />
J. Dang Wangi<br />
J. Ampang<br />
L. Ampang<br />
Abdullah<br />
Munshi<br />
J.<br />
J. Sultan<br />
J.<br />
J. Belfield<br />
J Hj.<br />
Hussein<br />
J. Sultan Ismail<br />
J. Doraisamy<br />
J.<br />
Belfield<br />
J.<br />
L. Hang<br />
Petaling Street<br />
Hose<br />
H<br />
J. Yap Ah<br />
Jebat<br />
J. Raja M uda<br />
J. Raja Bot<br />
J. Kamunting<br />
Shak<br />
Bukit N anas<br />
J.<br />
l t<br />
an Sulaiman<br />
Shak<br />
J. Raja Abdullah<br />
H<br />
Dang Wangi<br />
Renaissance<br />
Kuala Lumpur<br />
J.<br />
J. Pudu<br />
Plaza Rakyat Plaza<br />
STAR<br />
Rakyat<br />
J. Bel<br />
Maharajalela<br />
Raja Abdullah<br />
J.<br />
Ampang<br />
Lama<br />
Kampung Kg. Baru<br />
Cendana<br />
KL Tower<br />
Muslim Cemetery Muslim Cemetery<br />
Christian<br />
Cemetery<br />
J. Raja Uda<br />
Buddhist<br />
Cemetery<br />
STAR<br />
Kenanga Wholesale Kenanga City Wholesale City<br />
Berjaya Times<br />
Square<br />
KL Guide<br />
STAR<br />
STAR<br />
2 3 4 5<br />
field<br />
J. Wesley<br />
J. Raja Bot<br />
J. Bukit<br />
N a<br />
J. Raja Chulan<br />
J. M aharajalela<br />
Imperial<br />
Hotel<br />
Mojo<br />
Dang Wangi<br />
Sg. Kelang<br />
n<br />
as<br />
J. Ct. Stadium<br />
J. Stadium<br />
L. Belfiel d<br />
J. Raja Alang<br />
J. D. Abd Razak<br />
The Loft<br />
Bar Club, Bar Club,<br />
Asian Heritage RowAsian Heritage Row<br />
Masjid<br />
India<br />
Hose<br />
H<br />
L. Hang<br />
Petaling Street<br />
J. Yap Ah<br />
Jebat<br />
J. Raja M uda<br />
J. Raja Bot<br />
J. Kamunting<br />
Shak<br />
Bukit N anas<br />
J. Bel<br />
field<br />
J. Wesley<br />
J.<br />
l t<br />
J. Bukit<br />
an Sulaiman<br />
Shak<br />
N a<br />
J. Raja Chulan<br />
J. M aharajalela<br />
Imperial<br />
Hotel<br />
Sg. Kelang<br />
J. Raja Bot<br />
n<br />
as<br />
J. Ct. Stadium<br />
J. Raja Abdullah<br />
J.<br />
STAR<br />
J. Stadium<br />
Maharajalela<br />
L. Belfiel d<br />
Raja Abdullah<br />
J.<br />
J. Raja Alang<br />
J. D. Abd Razak<br />
J. Cendana<br />
J. Pudu<br />
Ampang<br />
J. Hang Jebat<br />
Lama<br />
J. Choo Cheng Kay<br />
J. Hose<br />
Latiff<br />
Dr.<br />
J.<br />
J. Raja Ali<br />
L. Raja Mahadi<br />
J. Persiaran Raja C hulan<br />
J. Pudu<br />
Jalan Raja<br />
Muda Musa<br />
J. Cendana<br />
J. Hang Jebat<br />
J. Choo Cheng Kay<br />
J. Hose<br />
Latiff<br />
Dr.<br />
J.<br />
J. Raja Ali<br />
L. Raja Mahadi<br />
J<br />
J. Persiaran Raja C hulan<br />
J. Wisma Putra<br />
.<br />
J. Stadium<br />
Sheikh J. Hj. Yahya Ahmad<br />
J. Raja Mahmud<br />
Bukit C eylon<br />
L. Raja Muda<br />
J. Raja Muda Musa J. Raja Muda Musa<br />
J<br />
J. Wisma Putra<br />
Kampung<br />
Cendana<br />
.<br />
KL Tower<br />
J. Stadium<br />
J. Raja Mahmud<br />
Bukit C eylon<br />
Lapangan Terbang<br />
J.<br />
L. Raja Muda<br />
J. Hj. Yahya<br />
J. Pudu<br />
Jalan Raja<br />
Muda Musa<br />
Christian<br />
Cemetery<br />
J. Raja Uda<br />
J. Ceylon<br />
Lapangan Terbang<br />
Buddhist<br />
Cemetery<br />
J. Temerluh<br />
Mahmood<br />
J.<br />
Shangri-La Hotel<br />
Kuala Lumpur<br />
Cuisine Gourmet<br />
by Nathalie<br />
Neroteca<br />
J.<br />
J. Ceylon<br />
J. Temerluh<br />
Mahmood<br />
J.<br />
Kg. Baru<br />
J. P.<br />
C hangkat Raja Chulan<br />
J. Hang Tuah<br />
J. Tong<br />
L. Meranti<br />
J. Kenanga<br />
J. Tun Razak<br />
Sg. Bunus<br />
J. Eberwein<br />
Sheikh Ahmad<br />
L. R. M Musa 1<br />
Ramlee<br />
Changkat<br />
Hang<br />
Tuah<br />
J. Raja Muda M usa<br />
J. Ampang<br />
C hangkat Bukit Bintan<br />
Shin<br />
L. Merbau<br />
J. Loke Yew<br />
ah<br />
J. Fletcher<br />
J. Hamzah<br />
L. R. M Musa 3<br />
J. Tengah<br />
L.<br />
C eylon<br />
J. Tingkat Tong Shin<br />
J. Gajus<br />
Raja Chulan<br />
J. Datuk Abd. Malik<br />
L. R. M Musa 4<br />
Hotel Suria Maya<br />
KLCC<br />
J. Alor<br />
Hang Tuah<br />
J. Merlimau<br />
J. M empelam<br />
L. Raja M.<br />
Musa 6<br />
J. Sg. Baharu<br />
J. Nagasari<br />
J. Bukit Bintang<br />
J. Im bi<br />
J. Raja Uda<br />
J. Pinang<br />
J. Yap Kwan Seng<br />
Tambi Dollah<br />
Tambi Dollah<br />
Changkat<br />
Changkat<br />
J. Saraw<br />
J. Gelugor<br />
J. P. Ramlee<br />
ak<br />
J. San Peng<br />
L. Raja<br />
Supernova,<br />
Avenue K<br />
J. G elan g<br />
J.<br />
Sultan Ismail<br />
J. Pudu<br />
J. Tun Razak<br />
Perak<br />
J. Hj.<br />
Yaacob<br />
.<br />
Sg. Bunus<br />
J. Puan<br />
Sg. Kelang<br />
H<br />
Bijan<br />
Bijan Mandarin Oriental Mandarin Oriental<br />
Renaissance<br />
Kuala Lumpur Kuala Lumpur<br />
Kuala Lumpur<br />
Sultan Lounge, Sultan Lounge,<br />
Padi House Padi House Mandarin Oriental Mandarin Oriental<br />
Concorde Concorde<br />
Kuala Lumpur Kuala Lumpur<br />
Bukit Nanas Bukit Nanas Bar Ibiza<br />
7atenine, Ascott Hotel 7atenine, Ascott Hotel<br />
Bar Ibiza<br />
Shangri-La Hotel & Bar Uno<br />
& Bar Uno<br />
H Kuala Lumpur H<br />
Cuisine Gourmet<br />
by Nathalie<br />
Scalini’s<br />
Scalini’s K.L Live<br />
K.L Live<br />
La Picolla<br />
La Picolla<br />
Italia<br />
Italia<br />
J. P.<br />
C hangkat Raja Chulan<br />
J. Hang Tuah<br />
H<br />
J. Sultan<br />
Saloma<br />
Ismail<br />
g<br />
Pudu<br />
J.<br />
L. Yap Kwan Seng<br />
Kia<br />
J Walter Grenier<br />
J. Berunai<br />
J. Salleh<br />
J. 1/77C<br />
J. Bugis<br />
Sungai Besi<br />
J. Mayang<br />
Suria KLCC<br />
KLCC<br />
KLCC<br />
PETRONAS PETRONAS<br />
Twin Towers Twin Towers<br />
H<br />
Saigon<br />
Village<br />
Peng<br />
J.<br />
J. San Ah Wing<br />
J. Liew<br />
Weng Chee<br />
J. Horley<br />
J. Chan Wing<br />
J. Sayur<br />
J. Pudu<br />
L. Gurney<br />
Landak<br />
C<br />
t.<br />
Kia<br />
J. Persia<br />
Aquaria, KL Convention Aquaria, Centre KL Convention Centre<br />
Pe n g<br />
J.<br />
J. Semarak<br />
J.<br />
r an Gurney<br />
J.<br />
J. Imbi<br />
J. Ampang<br />
Peland uk<br />
J. Selada n g<br />
J. Gurney<br />
Kiri<br />
J. Conlay<br />
J. Barat<br />
Tun<br />
J.<br />
Pasar<br />
J. Pasar Baru<br />
Gurney Satu<br />
J. Gurney Tiga<br />
Pavilion<br />
Pavilion<br />
Aryan Restaurant Aryan Restaurant<br />
Enak KL, Starhill Gallery Enak KL, Starhill Gallery<br />
Raja Chulan Raja Chulan<br />
Wa-Raku<br />
JW Marriott Hotel JW Marriott Hotel<br />
Kampachi Kampachi Kuala Lumpur Kuala Lumpur<br />
Nerovivo<br />
Nerovivo<br />
Pavilion KL Pavilion KL<br />
Royale Chulan<br />
Fahrenheit 88 Fahrenheit 88<br />
Seri<br />
Seri<br />
The Grand The Grand<br />
Melayu<br />
Melayu<br />
Millenium Millenium<br />
Spice Garden Spice Garden<br />
Baan Kuala Lumpur Baan Kuala Lumpur<br />
H H Restaurant<br />
26<br />
H H Imperial<br />
26<br />
Neroteca<br />
H<br />
H<br />
H<br />
H<br />
Werner’s<br />
Werner’s<br />
The<br />
The<br />
Ritz-Carlton Ritz-Carlton<br />
Bintang Walk Bintang Walk<br />
Li Yen<br />
Li Yen<br />
Lot 10<br />
Lot 10<br />
Elcerdo<br />
Elcerdo<br />
Westin<br />
The<br />
Hotel<br />
Westin<br />
Bukit Bintang Bukit Bintang Starhill<br />
Starhill<br />
Gallery<br />
Gallery<br />
Sungei<br />
Hutong@Lot 10<br />
Sungei<br />
Hutong@Lot 10<br />
Wang<br />
Wang Oversea<br />
Oversea<br />
Plaza<br />
Plaza Restaurant Restaurant<br />
Imbi<br />
Low Yat<br />
Low Yat<br />
ImbiPlaza<br />
Saigon Plaza<br />
Village<br />
J. Tong<br />
L. Meranti<br />
J. Kenanga<br />
J. Tun Razak<br />
Sg. Bunus<br />
J. Eberwein<br />
L. R. M Musa 1<br />
STAR<br />
Ramlee<br />
Changkat<br />
J. Raja Muda M usa<br />
J. Ampang<br />
C hangkat Bukit Bintan<br />
Shin<br />
L. Merbau<br />
J. Loke Yew<br />
ah<br />
J. Fletcher<br />
J. Hamzah<br />
J. Tengah<br />
L.<br />
J. Tingkat Tong Shin<br />
Hang Tuah<br />
J. Gajus<br />
L. R. M Musa 3<br />
J. Datuk Abd. Malik<br />
L. R. M Musa 4<br />
Hotel Maya<br />
Raja Chulan<br />
J. Sultan<br />
C eylon<br />
J. Alor<br />
Hang Tuah<br />
J. Merlimau<br />
J. M empelam<br />
L. Raja M.<br />
Musa 6<br />
J. Sg. Baharu<br />
Zouk<br />
Saloma<br />
Ismail<br />
J. Nagasari<br />
g<br />
J. Bukit Bintang<br />
J. Im bi<br />
J. Saraw<br />
J. Gelugor<br />
J. P. Ramlee<br />
ak<br />
J. San Peng<br />
L. Raja<br />
Supernova,<br />
Avenue K<br />
J. G elan g<br />
J. Raja Uda<br />
J. Pinang<br />
J.<br />
Sultan Ismail<br />
J. Pudu<br />
J. Tun Razak<br />
Perak<br />
J. Hj.<br />
Yaacob<br />
J. Yap Kwan Seng<br />
.<br />
Sg. Bunus<br />
J. Puan<br />
Sg. Kelang<br />
Berjaya Times<br />
Square<br />
Pudu<br />
J.<br />
L. Yap Kwan Seng<br />
Kia<br />
J Walter Grenier<br />
J. Berunai<br />
J. Salleh<br />
J. 1/77C<br />
J. Bugis<br />
Sungai Besi<br />
J. Mayang<br />
Peng<br />
J.<br />
J. San Ah Wing<br />
J. Liew<br />
Weng Chee<br />
J. Horley<br />
J. Chan Wing<br />
J. Sayur<br />
J. Pudu<br />
L. Gurney<br />
Landak<br />
C<br />
t.<br />
Kia<br />
J. Raja Chulan<br />
J. Persia<br />
Pe n g<br />
J.<br />
J. Semarak<br />
J.<br />
r an Gurney<br />
J.<br />
J. Imbi<br />
J. Ampang<br />
Peland uk<br />
J. Selada n g<br />
J. Gurney<br />
Kiri<br />
J. Conlay<br />
J. Barat<br />
Tun<br />
J.<br />
Pasar<br />
J. Pasar Baru<br />
Gurney Satu<br />
J. Gurney Tiga<br />
Razak<br />
J. Raja Chulan<br />
L. Utara<br />
J. Beruang<br />
J. Stonor<br />
L. Kemuning<br />
J. Selatan<br />
L. Davis<br />
J. G ajah<br />
L. Imbi<br />
J. Rusa<br />
J. Damai<br />
L. Inai<br />
Sg. Kelang<br />
J. Kampung<br />
J. Memberang<br />
J. Fajar<br />
J. Binjai<br />
J. Melati<br />
J. Rawa<br />
J. Selatan<br />
Razak<br />
Ampang Park<br />
J. Kia Peng<br />
J. Bukit Bintang<br />
L. Utara<br />
J. Beruang<br />
J. M aktab<br />
H<br />
L. Davis<br />
J. G ajah<br />
J. Rusa<br />
J. M aktab<br />
Ampang Park<br />
J. Kia Peng<br />
Royale Chulan<br />
J. Memberang<br />
L. Davis<br />
L. Davis Selatan<br />
J. Tun Razak<br />
J. Peel<br />
To H National Zoo<br />
Persiaran St<br />
Persiaran St J.<br />
J.<br />
onor<br />
onor<br />
J. Stonor<br />
L. Kemuning<br />
L. Davis<br />
J. Yew<br />
J. Tun Razak<br />
J. Peel<br />
J. Selatan<br />
L. Davis Selatan<br />
J. Damai<br />
J. Cochrane<br />
J. Nicholas<br />
J. M akt<br />
J. Padang Tembak<br />
a b<br />
L. Cochrane<br />
J. Wira<br />
Enam<br />
Keramat<br />
Keramat<br />
Datuk<br />
Datuk<br />
J.<br />
J.<br />
J. Murni<br />
L. Imbi<br />
J. Faja r<br />
J. Damai<br />
L. Inai<br />
Sg. Kelang<br />
J. Kampung<br />
J. Binjai<br />
Wa-Raku<br />
J. Bukit Bintang<br />
J. Melati<br />
J. Rawa<br />
J. Cochrane<br />
J. Nicholas<br />
J. M akt<br />
J. Delima<br />
a b<br />
InterContinental<br />
Hotel<br />
J. Selatan<br />
J. Selatan<br />
J. Padang Tembak<br />
L. Cochrane<br />
J. Yew<br />
J. Wira<br />
Enam<br />
J. Aman<br />
J. Damai Damai<br />
J. Murni<br />
InterContinental<br />
Hotel<br />
Bombay<br />
Palace<br />
C Conechy<br />
J. Tun<br />
J. Eaton<br />
J. Tun Razak<br />
J. Delima<br />
J. Selatan<br />
J. Kampung<br />
Pandan<br />
J. Jarrett<br />
Razak<br />
Heeren<br />
Hall<br />
Fukuya<br />
L. Cheong Yoke Choy<br />
J. Aman<br />
L. Damai 6<br />
Bombay<br />
Palace<br />
buh Raja<br />
Peel<br />
C Conechy<br />
J. Tun<br />
J. Eaton<br />
J. Tun Razak<br />
Damai<br />
J. Kampung<br />
Pandan<br />
J. Jarrett<br />
Razak<br />
L. Cheong Yoke Choy<br />
17<br />
L. Damai 6<br />
To National Zoo<br />
Heeren<br />
Hall<br />
Fukuya<br />
A<br />
B<br />
C<br />
D<br />
E<br />
A<br />
B<br />
C<br />
D<br />
E<br />
buh Raja<br />
Peel
Airlines Directory<br />
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INTERNATIONAL<br />
VIETJET AIR<br />
ROYAL JORDANIAN<br />
SILKAIR<br />
TURKISH AIRLINES<br />
VIETNAM AIRLINES<br />
SAUDI ARABIAN<br />
AIRLINES<br />
SINGAPORE AIRLINES<br />
US BANGLA<br />
XIAMEN AIRLINES<br />
klia 2<br />
AIRASIA<br />
AIRASIA ZEST<br />
CEBU PACIFIC AIR<br />
THAI AIRASIA<br />
AIRASIA X<br />
INDONESIA AIRASIA<br />
JETSTAR ASIA<br />
TIGER AIRWAYS<br />
FULL FREIGHTER<br />
CARGOLUX AIRLINES<br />
INTERNATIONAL<br />
POS ASIA<br />
CARGO BERHAD<br />
MALAYSIA AIRLINES<br />
BERHAD CARGO SDN BHD<br />
UNITED PARCEL<br />
SERVICES<br />
FEDERAL EXPRESS CORP.<br />
HONG KONG AIRLINES<br />
SILKWAY WEST AIRLINES<br />
Total number of airlines: 61<br />
19
World Map<br />
CONNECTING<br />
THE WORLD MAP THROUGH<br />
MALAYSIA AIRPORTS<br />
MALAYSIA AIRPORTS PRESENTS ITS<br />
NETWORK OF INTERNATIONAL<br />
CONNECTIVITY*<br />
Malaysia Airports is proud to connect you<br />
to over 114 destinations throughout the<br />
globe by partnering with more than 60<br />
reputable international airlines. Fly now<br />
from any of our international airports –<br />
KL International Airport (KUL),<br />
Kota Kinabalu International Airport (BKI),<br />
Kuching International Airport (KCH),<br />
Langkawi International Airport (LGK) and<br />
Penang International Airport (PEN).<br />
SOUTH ASIA BKI KCH KUL LGK PEN<br />
AMRITSAR 3<br />
BANGALORE 3<br />
CHENNAI 3<br />
COLOMBO 3<br />
DHAKA 3<br />
DELHI 3<br />
HYDERABAD 3<br />
ISLAMABAD 3<br />
KARACHI 3<br />
KATHMANDU 3<br />
KOCHI 3<br />
KOLKATA 3<br />
LAHORE 3<br />
MALE 3<br />
MUMBAI 3<br />
PESHAWAR 3<br />
THIRUVANANTHAPURAM 3<br />
TIRUCHIRAPALLI 3<br />
VISHAKHAPATNAM 3<br />
SOUTHEAST ASIA BKI KCH KUL LGK PEN<br />
BALIKPAPAN 3<br />
BANDA ACEH 3 3<br />
BANDAR SERI BEGAWAN 3 3<br />
BANDUNG 3<br />
BANGKOK 3 3<br />
BATAM 3<br />
CEBU 3<br />
CHIANG MAI 3<br />
DANANG 3<br />
DENPASAR, BALI 3<br />
DONG MUEANG 3 3<br />
HANOI 3 3<br />
HAT YAI 3<br />
HO CHI MINH CITY 3 3<br />
JAKARTA 3 3 3<br />
KALIBO 3<br />
KOH SAMUI 3<br />
KRABI 3<br />
KUALA NAMU 3 3<br />
LOMBOK 3<br />
LUANG PRABANG 3<br />
MANILA 3 3 3<br />
PADANG 3 3<br />
PALEMBANG 3<br />
SOUTHEAST ASIA BKI KCH KUL LGK PEN<br />
PEKANBARU 3<br />
PHNOM PENH 3 3<br />
PHUKET 3 3<br />
PONTIANAK 3 3<br />
SE<strong>MAR</strong>ANG 3<br />
SIEM REAP 3<br />
SINGAPORE 3 3 3 3 3<br />
SOLO CITY 3<br />
SURABAYA 3 3<br />
SURAT THANI 3<br />
UJUNG PADANG 3<br />
UTAPAO 3<br />
VIENTIANE 3<br />
YANGON 3 3<br />
YOGYAKARTA 3<br />
NORTHEAST ASIA BKI KCH KUL LGK PEN<br />
BEIJING 3<br />
BUSAN 3 3<br />
CHANGSHA 3<br />
CHENGDU 3<br />
CHONGQING 3<br />
DALIAN 3<br />
20
World Map<br />
Finland<br />
Azerbaijan<br />
Turkmenistan<br />
* For all destinations, please refer to the chart.<br />
All destinations listed are correct at time of print.<br />
NORTHEAST ASIA BKI KCH KUL LGK PEN<br />
FUZHOU 3<br />
GUANGZHOU 3 3 3 3<br />
GUILIN 3<br />
GUIYANG 3<br />
HAIKOU 3<br />
HANGZHOU 3 3<br />
HARBIN 3<br />
HONG KONG 3 3 3 3<br />
INCHEON, SEOUL 3 3 3<br />
KAOHSIUNG 3<br />
KUNMING 3 3<br />
LANZHOU 3<br />
MACAU 3<br />
NAGOYA 3 3<br />
NANNING 3 3<br />
OSAKA 3<br />
SANYA 3 3<br />
SAPPORO CHITOSE 3<br />
SHANGHAI 3 3<br />
SHANTOU 3<br />
SHENZHEN 3 3 3<br />
TAIPEI 3 3 3 3<br />
NORTHEAST ASIA BKI KCH KUL LGK PEN<br />
TIANJIN 3<br />
TOKYO HANEDA 3<br />
TOKYO NARITA 3 3<br />
URUMQI 3<br />
WUHAN 3 3 3<br />
XIAN XIANYANG 3<br />
XIAMEN 3<br />
XINNING 3<br />
YINCHUAN 3<br />
ZHENGZHOU 3<br />
CENTRAL ASIA BKI KCH KUL LGK PEN<br />
ALMATY 3<br />
TASHKENT 3<br />
AFRICA BKI KCH KUL LGK PEN<br />
ADDIS ABABA 3<br />
KHARTOUM 3<br />
MAURITIUS 3<br />
MIDDLE EAST BKI KCH KUL LGK PEN<br />
ABU DHABI 3<br />
AMMAN 3<br />
BAGHDAD 3<br />
MIDDLE EAST BKI KCH KUL LGK PEN<br />
DOHA 3<br />
DUBAI 3<br />
JEDDAH 3<br />
MADINAH 3<br />
MUSCAT 3<br />
RIYADH 3<br />
TEHRAN 3<br />
SOUTHWEST PACIFIC BKI KCH KUL LGK PEN<br />
ADELAIDE 3<br />
AUCKLAND 3<br />
DARWIN 3<br />
GOLD COAST 3<br />
MELBOURNE 3<br />
PERTH 3 3<br />
SYDNEY 3<br />
WESTERN EUROPE BKI KCH KUL LGK PEN<br />
AMSTERDAM 3<br />
BAKU 3<br />
ISTANBUL 3<br />
LUXEMBOURG 3<br />
LONDON, HEATHROW 3<br />
21
Contact Details<br />
KLIA SERVICES AND FACILITIES DIRECTORY<br />
EVERYTHING YOU NEED TO KNOW TO GET BY,<br />
GET AROUND, GET FOUND AND GET HELP<br />
INFORMATION<br />
If you need assistance at the airport, these are<br />
numbers you can call!<br />
INFORMATION COUNTERS<br />
Main Terminal Building<br />
Departure Hall<br />
T: +603-8776 4386 / 4389<br />
Arrival Hall<br />
T: +603-8776 3689<br />
Contact Pier<br />
Tel: +603-8776 0257 / 0219<br />
Satellite Building<br />
T: +603-8776 2454<br />
USEFUL TELEPHONE NUMBERS<br />
TOURISM INFORMATION COUNTER<br />
Are you planning on visiting Batu Caves but unsure of<br />
which trains to take? Ask the staff behind this counter!<br />
Main Terminal Building Arrival Hall<br />
T: +603-8776 6547<br />
Operate 24 hours daily<br />
EMERGENCY<br />
MALAYSIAN ROYAL CUSTOMS<br />
T: +603-8776 6254 / 6697<br />
Main Terminal Building (Operations)<br />
Arrival Hall<br />
T: +603-8776 6575<br />
Cargo KLIA<br />
T: +603-8775 2375<br />
IMMIGRATION KLIA<br />
T: +603-8776 8001 / 3681 / 3679<br />
POLICE KLIA<br />
T: +603-8776 8222 / 63450<br />
BOMBA MALAYSIA<br />
T: +603-8787 4970<br />
POS MALAYSIA BERHAD<br />
Departure Hall, Main Terminal Building<br />
T: +603-8787 3871<br />
Operates Monday – Friday, 8.30am – 5.00pm<br />
Saturday, 8.30am – 1.00pm (Close on Sunday)<br />
LOST & FOUND<br />
If you have lost something during your stay at KLIA,<br />
find help at the KLIA Lost & Found Centre. Make<br />
enquiries in person or by email:<br />
KLIA Lost and Found Centre<br />
Level 2, Main Terminal Building<br />
T: +603-8776 4312<br />
For enquiries made on weekdays after 5:00pm,<br />
weekends and public holidays, kindly call or email:<br />
T: +603-8776 2000<br />
E: lost&found@malaysiaairports.com.my<br />
ITEMS LOST IN THE AIRCRAFT /<br />
MISSING CHECK-IN BAGGAGE<br />
Did you lose your baggage on-board an aircraft? Call<br />
your respective airline from the numbers below:<br />
Malaysia Airline Berhad (MAB)<br />
T: +603-8776 3733 / 42/ 56<br />
KL Airport Service (KLAS):<br />
T: +603-8776 5772 / 5773 / 81<br />
Malindor Air's Lost and Found Office<br />
E: info@malindoair.com<br />
Malindo Call Centre (Malaysia)<br />
T: +603-7841 5388<br />
Malindo and Lion Air Lost and Found KLIA (24 Hours)<br />
T: +6010-2888741<br />
FACILITIES & SERVICES<br />
From sorting out your traveller's cheque to getting a short yet peaceful power nap, these services and facilities will have you forget you're still at the airport.<br />
LUGGAGE STORAGE FACILITIES<br />
Planning on leaving the airport for a few hours while<br />
waiting for your next flight without the hassle of your<br />
luggages? Leave them at these luggage storage areas!<br />
Baggage Solutions<br />
Level 3, Arrival Level<br />
T: +603-8776 5035<br />
Operates 24 hours daily<br />
Satellite Building<br />
T: +603-8776 1849<br />
BAGGAGE WRAPPING AND<br />
STRAPPING<br />
Carrying something fragile? Wrap your bags for added<br />
safety measures.<br />
Superstrap<br />
Departure Level, Main Terminal Building<br />
T: +6016-311 3040<br />
Operates 24 hours daily<br />
BUSINESS CENTRE / INDEPENDENT<br />
AIRPORT LOUNGE SERVICES<br />
Sip on some juice and bite into a sandwich while<br />
waiting for your flight at these lounges!<br />
Plaza Premium Lounge<br />
Satellite Building (near Gate C11-C17)<br />
T: +603-8787 2323<br />
Operates 24 hours daily<br />
KLIA PREMIER ACCESS<br />
Departure Level, Main Terminal Building<br />
T: +603-8776 4606<br />
Operates Monday to Sunday,<br />
7.00am – 11.00pm<br />
AIRPORT WELLNESS<br />
After a long flight, if you need a makeover or a<br />
massage, these are the places to go!<br />
Wellness Spa<br />
Satellite Building (near Gate C21- C27)<br />
Tel: +603-8777 1225<br />
Operates 24 hours daily<br />
Wellness Salon<br />
Satellite Building (near Gate C21- C27)<br />
T: +603-8777 1225<br />
Operates daily: Monday to Sunday, Hours: 7.00am<br />
– 11.00pm<br />
FEELING UNDER THE WEATHER?<br />
HEALTH QUARANTINE CENTRE<br />
Main Terminal Building, Level 3<br />
T: +6038776 8403 / 82717<br />
CLINIC<br />
Menara Medical Clinic<br />
Main Terminal Building, Level 3, Arrival Hall<br />
Satellite Building<br />
East Zone (Gates C21- C27)<br />
Operates 24 hours daily<br />
HOTELS AND SLEEPING FACILITIES<br />
Need a place to stay or take a power nap?<br />
Sama-Sama Hotel KLIA<br />
T: +603 8787 3333<br />
E: info@samasamahotels.com<br />
Sama-Sama Express KLIA<br />
Satellite Building (near Gate C5)<br />
T: +603 8787 4848<br />
E: reservations.sseklia@samasamahotels.com<br />
Website: www.samasamaexpress.com<br />
SnoozeKL<br />
Gate G8, Contact Pier International<br />
T: +603-8776 0828<br />
NEED THE BANK?<br />
BUREAU DE CHANGE<br />
Maybank<br />
Main Terminal Building, Arrival & Departure Hall,<br />
Satellite Building<br />
CIMB Bank<br />
Main Terminal Building, Arrival & Departure Hall,<br />
Satellite Building<br />
CIMB Islamic<br />
Satellite Building<br />
RHB Bank<br />
Main Terminal Building, Arrival &<br />
Departure Hall<br />
Bank Islam<br />
Contact Pier – International<br />
Bank Muamalat<br />
Main Terminal Building, Departure Hall<br />
Travelex<br />
Main Terminal Building, Arrival Level, Contact Pier<br />
Domestic<br />
Al – Rajhi Bank<br />
Main Terminal Building<br />
FULL BANKING FACILITIES<br />
CIMB Bank<br />
Main Terminal Building, Departure Hall<br />
TRANSPORTATION<br />
Here are numbers to call to take you home or<br />
wherever you choose to go.<br />
AIRPORT LIMO<br />
International Arrival Hall, Main<br />
Terminal Building<br />
Domestic Arrival Hall (Public area after Domestic<br />
Baggage Clearance)<br />
Domestic Baggage Reclaim, Arrival Level<br />
DO YOU NEED A RIDE?<br />
Airport limo website<br />
Hotline: +6019-3711897<br />
Website: http://www.airportlimo.my<br />
AIRPORT COACH<br />
T: +603-8787 3894 / +603-8776 8449 / +6016-228 3894<br />
EXPRESS RAIL LINK<br />
T: +603-2267 8088 / +603-2267 8000<br />
22<br />
For more Information – Log on to www.malaysiaairports.com.my or you can write to: feedback@malaysiaairports.com.my
klia2 SERVICES AND FACILITIES DIRECTORY<br />
EVERYTHING YOU NEED TO KNOW TO GET BY,<br />
GET AROUND, GET FOUND AND GET HELP<br />
USEFUL TELEPHONE NUMBERS<br />
Contact Details<br />
INFORMATION<br />
If you need assistance at the airport, these are<br />
numbers you can call!<br />
INFORMATION COUNTERS<br />
klia2 Hotline<br />
T: +603-8778 5500 / 01 / 02<br />
Operates 24 hours daily<br />
TOURISM INFORMATION COUNTER<br />
Are you planning on visiting Batu Caves but unsure of<br />
which trains to take? Ask the staff behind this counter!<br />
Arrival Hall<br />
T: +603-8778 7080<br />
Operating hours: 7.00am – 11.00pm<br />
EMERGENCY<br />
MALAYSIAN ROYAL CUSTOMS klia2<br />
Int Department<br />
Tel: +603-8778 5779<br />
IMMIGRATIONS klia2<br />
T: +603-8778 5461 / 62 / 63<br />
POLICE klia2<br />
T: +603-8778 5237 / 36<br />
T: +603-8778 5222<br />
BOMBA MALAYSIA<br />
T: +603-8787 4970<br />
LOST & FOUND<br />
If you have lost something during your stay at klia2,<br />
find help at the klia2 Lost & Found Centre. You can<br />
make enquiries in person or by email:<br />
klia2 Lost and Found Centre<br />
Level 3, Departure Hall (near check-in counter Z),<br />
Terminal Services klia2<br />
T: +603-8778 5409<br />
T: +603-8778 5540 / 5541 / 5542<br />
(After operating hours)<br />
E: lost&foundklia2@malaysiaairports.com.my<br />
Operating hours: Monday - Friday<br />
from 9.00am – 5.00pm<br />
(Friday break: 12.30pm – 3.00pm)<br />
ITEMS LOST IN THE AIRCRAFT /<br />
MISSING CHECK-IN BAGGAGE<br />
Did you lose your baggage on-board an aircraft? Call<br />
your respective airline from the numbers below:<br />
Air Asia's Lost and Found Office Lost & Found<br />
Department:<br />
Domestic flight:<br />
T: +603-8778 5494<br />
International flight:<br />
T: +603-8778 5495<br />
E: airasiax@airasia.com or aax_kul_cbto@airasia.com<br />
LUGGAGE STORAGE FACILITIES<br />
Planning on leaving the airport for a few hours while<br />
waiting for your next flight without the hassle of your<br />
luggages? Leave them at these luggage storage areas!<br />
FACILITIES & SERVICES<br />
From sorting out your traveller's cheque to getting a short yet peaceful power nap, these services and facilities will have you forget you're still at the airport.<br />
Baggage Solutions<br />
Level 2, Public Concourse, Arrival Level<br />
T: +603-8778 5986<br />
Operates 24 hours daily<br />
BAGGAGE WRAPPING AND<br />
STRAPPING<br />
Carrying something fragile? Wrap your bags for added<br />
safety measures.<br />
Excel Wrap & Go<br />
Level 3, Departure Hall<br />
T: +6012-4083283<br />
Operates 24 hours daily<br />
BUSINESS CENTRE / INDEPENDENT<br />
AIRPORT LOUNGE SERVICES<br />
Sip on some juice and bite into a sandwich while<br />
waiting for your flight at these lounges!<br />
Plaza Premium Lounge<br />
International Departure (next to Gate L8)<br />
T: +603-8787 1463<br />
Operates 4.00am – 12.00 midnight daily<br />
AIRPORT WELLNESS<br />
After a long flight, if you need a makeover or a<br />
massage, these are the places to go!<br />
Wellness Spa<br />
International Departure<br />
T: +6018-6070165 / +603-8787 1026<br />
Operates 7.00am – 12.00midnight daily<br />
HOTELS AND SLEEPING FACILITIES<br />
Need a place to stay or take a power nap?<br />
Sama-Sama Express klia2<br />
T: +603-8775 6600<br />
E: reservations.sseklia2@www.samasamaexpress.com<br />
Website: www.samasamaexpress.com<br />
Tune Hotel - klia2<br />
T: +603–8787 1728<br />
Website: www.tunehotels.com/my/en/ourhotels/klia2<br />
Capsule by Container Hotel<br />
T: +603-2110 4388<br />
E: info@capsulecontainer.com<br />
Website: www.capsulecontainer.com<br />
FEELING UNDER THE WEATHER?<br />
CLINIC<br />
Menara Medical Clinic<br />
Level 2, klia2 (Next to International Arrival Hall)<br />
T: +603-8776 4909<br />
Operates 24 hours daily<br />
PHARMACY<br />
My Life Healthcare<br />
Main Terminal Building<br />
T: +603-8778 7101<br />
Operates 1.00pm – 11.45pm<br />
QUARANTINE & HEALTH<br />
DEPARTMENT<br />
Main Terminal Building, International Arrival<br />
T: +603-8778 5216<br />
NEED THE BANK?<br />
BUREAU DE CHANGE<br />
CIMB Bank<br />
Level 3, Main Terminal Building<br />
Hong Leong Bank<br />
Level 3, Main Terminal Building<br />
Bank Muamalat<br />
Level 2, Satellite Building<br />
Travelex<br />
Level 3 and Level 2, Satellite Building<br />
FOREIGN CURRENCY DISPENSING<br />
(FXD)<br />
CIMB Bank<br />
Departure Level<br />
E-BANKING FACILITIES<br />
CIMB Bank<br />
Level 3, Main Terminal Building<br />
Hong Leong Bank<br />
Level 3, Main Terminal Building<br />
DO YOU NEED A RIDE?<br />
TRANSPORTATION<br />
Here are numbers to call to take you home or<br />
wherever you choose to go.<br />
TRANSPORTATION HUB<br />
Level 1, gateway@klia2<br />
Website: www.gatewayklia2.com.my<br />
TAXI<br />
Mesra Indah Jaya Sdn. Bhd<br />
T: +603-8787 1749<br />
E: info@mesraindahjaya.com<br />
AIRPORT LIMO MALAYSIA<br />
Airport Limo (M) Sdn. Bhd<br />
T: +603-8787 1748 / 1735<br />
E: http://www.airportlimo.my<br />
For more Information – Log on to www.malaysiaairports.com.my or you can write to: feedback@malaysiaairports.com.my<br />
23
Joyful Experience @ Malaysia Airports<br />
OF EXPERIENCE<br />
26<br />
If you 're seeking to dress like you're<br />
already famous and indulge in some of<br />
the scrumptious meals offered at our<br />
airports, flip these pages now!<br />
44<br />
45<br />
26<br />
44<br />
45<br />
48<br />
Glam Up With<br />
Pandora<br />
Retail Indulgence<br />
- Citizen<br />
Quick Eats<br />
- Sama-Sama Hotel KLIA<br />
Must Eats<br />
- Fukuya<br />
48
26<br />
Fashion
Fashion<br />
Reward yourself or a loved one with the Spring/Summer 2017 collection inspiring women<br />
"DO" Be True To You<br />
27
Fashion<br />
Inspiring women to be true to themselves and what they<br />
believe in, PANDORA is bringing you its Spring/Summer 2017<br />
"DO" collection with bright and versatile pieces that will evoke<br />
something positive in each and every woman.<br />
PANDORA Senior Vice President and Chief Creative Officer,<br />
Stephen Fairchild said, "Spring/Summer 2017 products are<br />
bright, versatile and strong like women. Each piece stands for<br />
something positive that women can admire and believe in, in<br />
terms of roots, actions and aesthetics. What they choose says<br />
something about them."<br />
Since its inception in 1982, the company has been steadfast in<br />
its commitment in taking positive action by continuously doing<br />
more to reduce its environmental impact and promote<br />
sustainable behaviours. This is done by championing conscious<br />
practices across all areas of production – from design, materials<br />
and supply chain to, most importantly, happy and healthy people.<br />
Assured that PANDORA reflects shared ideals of social and<br />
environmental responsibility, like-minded women will find<br />
motivation in DO to validate their beliefs.<br />
PANDORA Senior Vice President and Chief Marketing Officer,<br />
Minna Philipson said, "PANDORA is a brand rooted in<br />
transparency for more than 30 years, offering authenticity and<br />
dedication in our actions for bettering ourselves and others.<br />
The DO campaign and our new collections celebrate and<br />
bring this ethos to the forefront, ensuring that together, we<br />
are doing what is true to us."<br />
Encompassing dynamic activations across multiple platforms,<br />
the DO campaign features inspiring personalities such as<br />
female entrepreneur and America’s Next Top Model contestant,<br />
Mamé Adjei. Mentoring young women, pursuing humanitarian<br />
work or leading a business, the energetic women introduced<br />
in the new campaign embody what DO is all about – doing<br />
what you feel is worthwhile, aided by the confidence found<br />
through a unique PANDORA style.<br />
The collection aims to inspire strength and determination to<br />
be honest about who you are and what life means to you. So,<br />
express style, celebrate life and relive feelings with PANDORA.<br />
28
Fashion<br />
DAZZLING DAISIES<br />
A fresh jewellery series, Dazzling Daisies<br />
captures both the spirit of springtime<br />
and PANDORA’s dedication to crafting<br />
hand finished products responsibly.<br />
Dazzling Daisies jewellery blends<br />
contemporary style with the timelessness<br />
that makes them everyday classics. The<br />
new designs are made from sterling silver.<br />
Clear cubic zirconia stones – chosen for<br />
their provenance and low environmental<br />
impact – are individually set in a bead<br />
setting, surrounded by small, polished<br />
metal beads to hold them in place.<br />
The brand's highly experienced, highly<br />
prized craftspeople apply amazing skills<br />
and incredible attention to detail to each<br />
design while using high quality materials<br />
that are ethically sourced. The centuriesold<br />
jewellery craftsmanship techniques<br />
combined with modern technology bring<br />
vivid designs to life.<br />
When something is imbued with<br />
substance, it becomes more than just<br />
aesthetic and stands for something<br />
positive. PANDORA jewellery makes a<br />
statement, both of beauty and integrity.<br />
#PANDORA #DOPANDORA<br />
*PANDORA is located at KLIA –<br />
Satellite Building, North Zone, Level 1<br />
29
Fashion<br />
Make A<br />
Statement<br />
Let your accessories glam up or<br />
dress down your everyday look,<br />
be it for a night out partying or<br />
attending your child's school<br />
play. Do you go with chunky<br />
bauble beads or sparkling<br />
monochromatic pieces? If you<br />
can't tell the difference, here<br />
are 15 style tips on how to<br />
wear a statement necklace!<br />
30
Fashion<br />
BIB NECKLACE<br />
Wear your statement necklace under the<br />
collar of your button down top, dress<br />
or shirt, just like a bib! If you're wearing<br />
a light-coloured outfit, best to go with<br />
bright colours for an added zing to your<br />
style and if you're wearing bright colours,<br />
tone it down with a light-coloured piece.<br />
BOLD COLOURS<br />
Don't be afraid to wear a neoncoloured<br />
necklace to work. However,<br />
the key is simplicity. Something<br />
neon is best kept at minimal if you're<br />
about to attend important meetings<br />
throughout the day. Hence, why<br />
not make a statement with just the<br />
necklace that also complements<br />
your outfit for the day?<br />
MONOCHROMATIC LOOK<br />
If you're not a fan of colours, go for<br />
monochromatic designs that focus on one<br />
colour! Something sparkly and monochromatic<br />
will elevate both your mood and style. Also, it<br />
doesn't always have to be dresses and skirts,<br />
wear some cargo shorts with your necklace!<br />
LAYERS AND LAYERS<br />
Layering your neck with several<br />
necklaces will surely give you points<br />
in the creativity department. But,<br />
we don't want your entire collection<br />
of necklaces on your neck. The ideal<br />
amount is three and preferably<br />
lightweight pieces so that you don't<br />
feel like you just gained 2kg.<br />
WORK APPROPRIATE<br />
MINIMALIST<br />
Smaller designs with not more than<br />
three colours would be your best<br />
bet at your workplace. Natureinspired<br />
designs and colours such<br />
as blue and green will also give off<br />
minimalist vibes.<br />
SHAPE OF YOU<br />
Proportion is vital. If<br />
you're of a small build,<br />
choose necklaces that<br />
will not drown half your<br />
body and if you're of a<br />
bigger build, choose<br />
pieces that complement<br />
your upper body well.<br />
Longer pieces are often<br />
more suited on longer<br />
upper bodies while wide<br />
choker necklaces do<br />
complement those with<br />
shorter upper bodies.<br />
DRESS DOWN<br />
TEE DAY<br />
Who says you can't<br />
wear a statement<br />
necklace with a t-shirt?<br />
That's right. Nobody.<br />
If you're not feeling up<br />
to dressing up, dress<br />
it down with a tee and<br />
statement necklace. Our<br />
personal favourite: a<br />
simple white t-shirt with<br />
a colourful necklace!<br />
31
Fashion<br />
VINTAGE V-NECKS<br />
Walk down memory lane and take some<br />
cues from the older generation! Keep<br />
it retro with a V-neck outfit. Here's a<br />
tip: raid your mother or grandmother's<br />
collection and see if something fits!<br />
Also, wearing a necklace with a v-neck<br />
adds more dimension to the outfit and<br />
fills in some of that empty space.<br />
DO-IT-YOURSELF<br />
If you're patient and feeling immensely<br />
creative, make your own statement<br />
necklace. Head on down to the arts store<br />
or use loose pieces of jewellery lying<br />
around the dresser. If you love wearing<br />
necklaces, create pieces with colours and<br />
fabrics that would almost always go with<br />
your everyday look.<br />
GLAMOROUS GOLD<br />
Gold is a versatile colour<br />
and can be used for both<br />
day and night events. It also<br />
works well in a social or work<br />
environment. Style tip: Choose<br />
black and white colours to go<br />
with your gold necklace for a<br />
glamorous yet modern look.<br />
INDIAN SPICE<br />
Indian jewellery often tends to be on the<br />
heavier side. So, choose them wisely and<br />
if you're going for an event that involves<br />
plenty of movement, you might want to<br />
think again. Or, be on the lookout for<br />
lightweight pieces. The colours will be<br />
bold, so you're definitely going to be<br />
recognised from afar.<br />
COLOURS OF THE WIND<br />
Can you paint with all the colours of the<br />
wind? We say yes. Think Pocahontas<br />
and earthy tones. Or think feathers<br />
and leather pieces. Try adding an updo<br />
hairstyle to show off the necklace<br />
and make the look more sophisticated.<br />
CHUNKY BAUBLE BEADS<br />
Go big or go home. Try layering a<br />
couple of necklaces together to make<br />
an even bigger statement. Fiddle<br />
around with a few to see which ones<br />
work best with another. Either, you pair<br />
a smaller necklace with a statement<br />
piece to give some balance or layer<br />
two chunky necklaces to draw even<br />
more attention.<br />
KEEP IT CLASSY<br />
The ultimate high-class sophisticated<br />
look – pearls. It almost always goes<br />
with anything and everything.<br />
LACE IT UP<br />
For a more demure and sweeter<br />
look, opt for lace necklaces.<br />
Style tip: If you're having<br />
Sunday brunch, complete your<br />
dress with a lace necklace.<br />
32
Experience<br />
Spend a minimum of RM100 at Flying Emporium's Travel Fest<br />
campaign between April 6 and July 9 to partake in the daily<br />
lucky draw. Spend over RM200 and you could drive away in<br />
a brand new Peugeot 2008 SUV Puretech, or walk away with<br />
cash prizes. The premier shopping destination is running<br />
the shop-to-win promotion with a host of attractive prizes<br />
worth a total of RM250,000 to be won. You can also shop at<br />
Swiss Watch Gallery, Wear + When, Tumi, Victoria’s Secret<br />
and Charles & Keith and participate in the Travel Fest. Some<br />
exciting gifts up for grabs include premium chocolates, Ray-<br />
Ban headphones, luggage, designer fragrances and discount<br />
vouchers from participating stores like Swiss Watch Gallery,<br />
Wear + When and Tumi.<br />
Spending a minimum of RM100 allows you one dip in the daily<br />
lucky draw while a minimum spend of RM200 allows you one<br />
dip in the Peugeot grand prize draw. The higher the spend,<br />
the more the number of entries the shopper gets towards<br />
winning the top prizes. Valiram KLIA Travel Retail General<br />
Manager, Raj Daswani said, "Valiram has created a premium<br />
retail destination at klia2 with its interesting mix of stores,<br />
and we want travellers to discover all that we have to offer.<br />
The Flying Emporium Travel Fest is the perfect way to do<br />
just that. Shopping is all the more satisfying with rewards."<br />
The Flying Emporium Travel Fest will run from April 6 to July 9<br />
at Lot No S2-2-A29, Domestic Departure/Arrival (Airside), klia2.<br />
33
Must Haves<br />
SPOIL A LOVED ONE WITH A GIFT!<br />
If you haven't had the chance to shop after a trip, there are plenty of stores at the airport that will have<br />
you spoilt for choice. Browse through our Must Haves for the months of March and April and see if<br />
anything strikes your fancy!<br />
SWISS WATCH GALLERY<br />
Oris Aquis Depth Gauge<br />
• KLIA, Contact Pier Domestic<br />
RR<br />
Automatic mechanical movement<br />
RR<br />
Patented depth gauge function<br />
RR<br />
Unidirectional, revolving top ring with ceramic inlay<br />
RR<br />
Water resistant up to 500 metres<br />
WEAR+WHEN<br />
• KLIA, Contact Pier<br />
Domestic<br />
Get others to go green<br />
with envy with a bright<br />
green Vostok or keep<br />
calm and carry on with<br />
a Fossil!<br />
TAG Heuer Carrera<br />
Powered by the in-house Calibre 1887 movement and inspired<br />
by the Calibre 16 design, this handsome TAG Heuer Carrera<br />
automatic chronograph is a classic reborn. Fastened with a<br />
new style H-shaped stainless steel bracelet which gives it a<br />
distinctive look, the 43mm fine brushed and polished stainless<br />
steel case is finished with an ultra resistant black ceramic with<br />
white tachymeter scale for average speed measurement.<br />
35
Must Haves<br />
SPEAKERS AND HEADPHONES<br />
• KLIA, Contact Pier Domestic<br />
Appear chic with speakers from JBL and<br />
headphones from Sennheiser and SONY.<br />
SAMSONITE<br />
• KLIA, Contact Pier Domestic<br />
Chronolite Spinner 55/20 Pearl<br />
Disney Signature Spinner 55/20 Mickey Mouse<br />
36
Must Haves<br />
PERFUMES<br />
Amouage<br />
• KLIA, Contact Pier Domestic, Flying<br />
Emporium<br />
Amouage Bracken Man is an elegant Fougère<br />
unveiling an aromatic vibrancy of brightness<br />
and freshness with an enigmatic signature while<br />
the Amouage Lilac Love Woman is a modern<br />
and romantic flora symphony embroidered with<br />
a charismatic sensuality.<br />
Victoria's Secret<br />
• KLIA, Contact Pier Domestic, Flying Emporium<br />
• KLIA, Satellite Building, North Zone, Level 1<br />
• klia2, Domestic Departure/Arrival, Flying<br />
Emporium<br />
Bvlgari<br />
• KLIA, Contact Pier Domestic, Flying Emporium<br />
• klia2, Domestic Departure/Arrival, Flying<br />
Emporium<br />
Montblanc<br />
• KLIA, Contact Pier Domestic, Flying Emporium<br />
• klia2, Domestic Departure/Arrival, Flying<br />
Emporium<br />
Amouage Lilac<br />
Love Woman<br />
VS's xo Victoria<br />
Eau de Parfum<br />
VS's Tease Flower<br />
Eau de Parfum<br />
Amouage<br />
Bracken Man<br />
Bvlgari Man In Black<br />
Spring 2017 Set<br />
The Men's<br />
Gift Collection<br />
The Women's<br />
Gift Collection<br />
Omnia Amethyste<br />
Spring 2017 Set<br />
37
Must Haves<br />
SHOES AND HANDBAGS<br />
Michael Kors<br />
• KLIA, Contact Pier Domestic<br />
• KLIA, Satellite Building, Level 1<br />
• klia2, Satellite Building, Level 2<br />
COACH<br />
• KLIA, Satellite Building,<br />
North Zone, Level 1<br />
Receive a Coach umbrella<br />
worth RM270 with any<br />
purchase of Mercer Satchels<br />
Validity Period: Now till<br />
stocks last<br />
MCM<br />
• KLIA, Satellite Building, North Zone,<br />
Level 1<br />
• Promo details: New Arrivals Spring/<br />
Summer 2017<br />
Validity Period: 1 March - 30 April 2017<br />
TOYS<br />
• KLIA, Contact Pier Domestic<br />
Choose a toy that will spark<br />
your child's imagination!<br />
Fantastic Beasts<br />
and Where to<br />
Find Them<br />
Lego Star Wars<br />
playset<br />
Monopoly<br />
Ultimate Banking<br />
board game<br />
Trunki<br />
Hello Kitty<br />
Premium<br />
Trunki Pedro<br />
Pirate<br />
Assorted books<br />
38
Must Haves<br />
TWG TEA<br />
• KLIA, Contact Pier Domestic<br />
Singapore based TWG Tea has<br />
launched a new collection featuring<br />
tins emblazoned with numbers<br />
between one and 10 called the<br />
Secret Tea Tin Collection. Integral<br />
to the ancient trade along the Silk<br />
Road, tea was one of the rare<br />
commodities traded around the<br />
world. Transporting this highly<br />
sought after commodity meant<br />
careful preservation of the tea<br />
leaves, requiring traders to ensure<br />
exclusivity by storing it in numbered<br />
tea tins for the different varieties<br />
and quality of teas.<br />
Reminiscent of this antique<br />
toleware, TWG Tea invites tea<br />
lovers and collectors to celebrate<br />
their momentous occasions,<br />
anniversaries and birthdays with<br />
this bold selection of tea tins,<br />
carefully crafted by hand and<br />
available in 10 vibrant colours.<br />
Create your own selection of teas<br />
in the same manner, assigning<br />
numbers with your own personal<br />
signification.<br />
NUTS AND CHOCOLATES<br />
Wonderful Pistachios & Classic Roasted<br />
Salted Almonds<br />
• KLIA, Contact Pier Domestic<br />
Promotion: 20% Off<br />
'Select' by Castania<br />
Godiva<br />
RR<br />
Milk or Dark Pretzels<br />
RR<br />
Tower Napolitains: Small or Medium<br />
Promotion: Buy 3 Free 1<br />
39
Must Haves<br />
KASHKHA<br />
• KLIA, Satellite Building, South Zone, Level 1<br />
• KLIA, Main Terminal Building, Arrival Level, Level 3<br />
• KLIA, Main Terminal Building, Departure Level, Level 5<br />
Flash Sale Promo: Everything 20% Off (On selected lines)<br />
Validity Period: 22 April - 24 April 2017<br />
FAMOUS AMOS<br />
• KLIA Level 5, Main Terminal Building and Contact Pier Domestic<br />
• klia2 Domestic Departure, International Departure and Gateway<br />
Promo Details:<br />
Save More, Share More<br />
RR<br />
Buy any 2 packets of 80g, 100g or 200g cookies in bag at a<br />
special price<br />
Valid for standard flavour only or standard + premium flavour<br />
*Terms and conditions apply<br />
RR<br />
Perfect Gift for any<br />
Occasion. Save 10% on<br />
Cookies Gifts<br />
RR<br />
Save 10% on all normal<br />
priced cookie gift pack<br />
*Terms and conditions apply<br />
Offer valid between 20<br />
February and 30 April 2017<br />
40
Must Haves<br />
THE BODY SHOP<br />
• KLIA, Main Terminal Building, Departure Level, Level 5, Public Concourse<br />
• KLIA, Satellite Building, Gate C11-C17, North Zone, Level 1<br />
• klia2, Satellite Building, Level 2 and Departure Level, Level 3, Public Concourse<br />
If you want your skin looking luminous and more refined, try these recommended<br />
products that works for all skin types including sensitive and dry skin!<br />
Drops of Light<br />
Pure Healthy<br />
Brightening<br />
Eye Cream<br />
Drops of Light<br />
Pure Resurfacing<br />
Liquid Peel<br />
Almond Milk and Honey Body Care<br />
SPA CEYLON<br />
• KLIA, Satellite Building, Level 1<br />
Spa Ceylon offers an extensive range of all-natural, highperformance<br />
and environmentally-friendly products for Skin, Hair,<br />
Body and Wellness, from treatment oils, massage balms, body<br />
lotions, moisturising balms, to foot care and herbal compress.<br />
These are their latest recommendations!<br />
Sleep Therapy –<br />
Essential oil with box (20ml)<br />
Kesharaja – Scalp & hair<br />
treatment oil (250ml)<br />
Vetiver & Island Spice –<br />
Massage & bath oil (250ml)<br />
White Tuberose –<br />
Face treatment oil (50ml)<br />
Detox – Ceylon coffee<br />
body polish gel (500g)<br />
41
Retail Indulgence<br />
Jo Malone London<br />
The British fragrance house has finally arrived to our shores with their<br />
first outlet at KL International Airport (KLIA)!<br />
Known for its refined and elegant scents, the brand teamed up with<br />
Valiram Group and opened its first store counter in January 2017.<br />
So, if you're looking for a small yet extravagant token of gesture for yourself<br />
or a loved one, head on over today for a gift wrapped in scented black<br />
tissue paper and nestled in an iconic cream box tied with grosgrain ribbon.<br />
Apart from coveted colognes, Jo Malone London also creates luxurious<br />
bath and body care and fragrance to style your home. Each scent is<br />
distinctive yet understated, perfect alone or artfully layered using<br />
Fragrance Combining for a tailored signature.<br />
Here are some of our recommendations:<br />
ENGLISH PEAR & FREESIA COLOGNE 100ML<br />
Luscious and golden, this autumn scent emulates the sensuous freshness<br />
of just-ripe pears wrapped in a bouquet of white freesias and mellowed<br />
by amber, patchouli and woods.<br />
COLOGNE COLLECTION<br />
Lime Basil & Mandarin 9ml, Pomegranate Noir 9ml, Nectarine Blossom<br />
& Honey 9ml, Peony & Blush Suede 9ml, Wood Sage & Sea Salt 9ml<br />
Tantalising Lime Basil & Mandarin, intense Pomegranate Noir, sweet<br />
Nectarine Blossom & Honey, opulent Peony & Blush Suede and spirited<br />
Wood Sage & Sea Salt. For something unique, try layering your scents<br />
with Fragrance Combining.<br />
FRAGRANCE LAYERING COLLECTION<br />
English Pear & Freesia Cologne 30ml, Blackberry & Bay Body Crème<br />
50ml, Wood Sage & Sea Salt Hand & Body Wash 100ml<br />
Tailor your own personal fragrance by layering as you cleanse, moisturise<br />
and scent. Wood Sage & Sea Salt Hand & Body Wash captures the essence<br />
of the windswept shore. English Pear and Freesia is golden and mellow<br />
while Blackberry & Bay Body Crème will transport you to a childhood<br />
woodland adventure.<br />
*Jo Malone London is located at Flying Emporium, Domestic Arrival/Departure,<br />
Level 3, KLIA<br />
42
Retail Indulgence<br />
Travel Smart With<br />
TUMI<br />
Pack your clothes in a safe and durable aluminium luggage<br />
If you buy a good quality product, you expect it to last long.<br />
But, with TUMI, not only will your luggage last, it allows you<br />
to travel effortlessly in style.<br />
The brand's first-ever aluminium luggage collection, 19<br />
Degree, is the pinnacle of travel gear, drawing inspiration<br />
from when the fluid elements of nature and exacting lines<br />
in architecture intersect.<br />
The collection boasts a strikingly modern and cuttingedge<br />
design with strategically sculpted angles set against<br />
meticulously-crafted aluminium. These contours highlight the<br />
profile of the suitcase and give a sense of fluidity, exuding a<br />
boldly distinctive appearance.<br />
TUMI Creative Director, Victor Sanz said, "With every mile<br />
travelled, city ventured, stamp on your passport, your journey<br />
will reach a new degree – it's only fitting that you carry a bag<br />
that reflects your movement."<br />
This premium collection features a reinforced frame case<br />
design – with two snap closures for carry-on bags and three<br />
snap closures for check-in bags – and die-cast corner caps<br />
for additional protection. The interior is fitted with the finest<br />
organisational features including, a lightweight lining with an<br />
embossed diamond pattern that complements the unique<br />
exterior pattern.<br />
19 Degree will be offered in the full range of carry-on and checkin<br />
sizes and all styles will feature integrated low-profile TSA<br />
locks, TUMI Tracer ® , retractable moulded top and side carry<br />
handles wrapped with leather detailing and a patented X-Brace<br />
45 ® telescoping handle system crafted from lightweight-yet<br />
sturdy aircraft-grade aluminium which contributes to the<br />
reduced weight of the bags. The four dual-spinning recessed<br />
wheels are engineered to offer effortless manoeuvrability and<br />
provide greater packing capacity inside.<br />
19 Degree is offered in Silver and Matte Black at TUMI retail<br />
stores worldwide, TUMI.com and at KLIA and klia2 (Domestic<br />
and International).<br />
43
Retail Indulgence<br />
CITIZEN's<br />
Eco-Drive Watch<br />
exudes charm with<br />
hints of class and elegance<br />
Deriving 'life' from any natural or artificial light<br />
source, CITIZEN's Eco-Drive watch rings true<br />
to the brand's vision of "Better Starts Now."<br />
Using a revolutionary light-powered<br />
technology, a solar cell is incorporated into<br />
the watch to capture light that generates<br />
electricity. In the event of surplus electrical<br />
energy, it is stored in a rechargeable battery.<br />
This mechanism has earned an ecologically<br />
friendly reputation as it eliminates the need to<br />
replace batteries, incorporates a rechargeable<br />
battery that does not use harmful metal and<br />
there are no toxic substances used during<br />
manufacturing process.<br />
Since its foundation in 1930, CITIZEN has<br />
promoted a multi-cultural mindset that<br />
fosters excellence and creativity. As a true<br />
manufacture d'horlogerie (watch-making<br />
manufacturer), CITIZEN integrates a<br />
comprehensive manufacturing process that<br />
extends from creating a watch's individual<br />
components to its final assembly. Their<br />
history of world's firsts includes watch-making<br />
innovations such as radio-controlled and<br />
satellite-synchronised timekeeping.<br />
• Eliminates the need to replace batteries<br />
• Incorporates a rechargeable battery that<br />
does not use harmful metal<br />
• No toxic substances used in manufacturing<br />
process<br />
PROMOTION<br />
Up to 70% off on selected product highlights,<br />
while stock lasts<br />
*Citizen is located at Lot F01,1st Floor, Mitsui<br />
Outlet Park KLIA Sepang<br />
44
Quick Eats<br />
ABreak FastA<br />
AT SAMA-SAMA HOTEL KLIA!<br />
JOIN THE RAMADAN BUFFET<br />
BETWEEN MAY 29 AND JUNE 23<br />
A thousand and one tastes – 'Seribu Satu Rasa' is the theme<br />
for this year's Ramadan buffet at Sama-Sama Hotel KLIA.<br />
The hotel's Arabic and Lebanese cuisine Guest Chef,<br />
Ammar will be presenting the buffet menu with a range<br />
of popular dishes from Malaysia, Thailand, Indonesia as<br />
well as Chef Ammar's signature dishes from the Arabic<br />
and Lebanese cuisine.<br />
Interesting highlights on the buffet includes specialty 'live<br />
cooking stalls', dishes such as 'Kambing Sujud', Hummus<br />
with Fresh Pita, Sesame Bread, Lamb in Phyllo Pastry,<br />
Baklava, Salad with Honey Mustard Dressing as well as a<br />
cold selection consisting of a range of salads and appetisers<br />
such as 'acar', 'kerabu', 'ulam-ulam' and 'serunding'. Various<br />
types of soups, condiments, drinks and desserts will also<br />
be available.<br />
Kambing Sujud<br />
The buffet is available from 6.30pm to 10.30pm and priced<br />
at RM125 nett per person for adults and RM60 nett per child below 12 years old.<br />
EARLY BIRD Purchase!<br />
Book and purchase your buffet<br />
before April 30 and pay RM100 nett<br />
per person for adults and RM50 nett<br />
per child below 12 years old.<br />
Early bird offer is applicable for<br />
bookings up to a maximum of 50<br />
people with advance paid in full.<br />
Terms and conditions apply.<br />
The buffet is held at Degrees<br />
Restaurant, Grand Lobby, Sama-<br />
Sama Hotel KLIA.<br />
For reservations, please contact:<br />
+603 8787 3333 ext 2488.<br />
Chicken Briyani<br />
45
Quick Eats<br />
DÔME Café offers the world’s finest coffees, delicious comfort food and dessert treats, all under one roof. So, apart from<br />
the coffee, why do regulars keep coming back?<br />
Well, the extensive menu offers new and creative options using fresh ingredients catering to every culinary desire, all day long!<br />
If you're thinking about what you should try the next time you swing by Dôme, here are their Top 10 Iconic Favourites:<br />
1 6<br />
2<br />
7<br />
3 8<br />
4 9<br />
5 10<br />
1. Salmon Steak<br />
A grilled fillet of Norwegian salmon topped with lemon chive and<br />
butter sauce over sautéed vegetables.<br />
2. Gourmet Chicken or Beef Pie<br />
A home-style chicken and mushroom filling topped with a golden<br />
pastry cap.<br />
3. Grilled Chicken in Turmeric Sauce<br />
Thai style marinated grilled chicken breast topped with a creamy<br />
turmeric sauce and served with buttered rice and sautéed vegetables.<br />
4. Fish and Chips<br />
Lightly battered Dory fillets of fish served with fresh garden salad,<br />
chips and tartare sauce.<br />
5. Catch of the Day<br />
Grilled fish fillets topped with prawns and Hollandaise sauce over<br />
buttered rice.<br />
6. Grilled Beef Steak<br />
Tender air-flown Australian steak topped with garlic butter and black<br />
pepper sauce.<br />
7. Spicy Olio Pasta<br />
Your choice of linguini or spaghetti tossed with fresh herbs, garlic,<br />
chilli flakes, red capsicum, spinach, parsley and zucchini.<br />
8. Beef Lasagna<br />
Premium beef with chunky tomato and Béchamel sauce filling topped<br />
with melted cheese.<br />
9. Creamy Seafood Pasta<br />
Your choice of linguini or spaghetti tossed with creamy garlic, seafood<br />
sauce topped with parmesan cheese.<br />
10. The Lot Burger<br />
Grilled beef or chicken burger with egg, beef rasher, lettuce, tomato<br />
relish, sliced cheddar, mustard mayonnaise and fresh tomato in a<br />
toasted Focaccia bun. Served with chips.<br />
Wash your meal down with<br />
a fine cup of DÔME coffee.<br />
DÔME Café is located at East Arm Passenger Level, Satellite Building, KLIA<br />
and Departure Level Public Concourse, klia2<br />
46
Quick Eats<br />
INDONESIAN DELIGHTS AT<br />
BUMBU DESA<br />
IF SPICY IS YOUR MIDDLE NAME, THIS<br />
RESTAURANT WILL BE YOUR NEW HANGOUT<br />
Leading Indonesian restaurant chain, Bumbu Desa is famous<br />
for its spicy and mouthwatering Sundanese and Padang dishes.<br />
The dishes include Siomay Bandung (fresh fish paste with<br />
prawn steamed with cabbage, potato and hard-boiled egg),<br />
Ayam Cabai Ijo (chicken cooked with chillies), Fried Tilapia<br />
an Indonesian favourite, Mie Bakso (noodles with beef<br />
meatballs in fragrant broth).<br />
Planning to open 20 outlets by 2020, the restaurant currently<br />
has three outlets in the country. Any interested entrepreneurs<br />
who would like to become the franchisees, kindly email<br />
info@bumbudesa.com.my<br />
Food prices range between RM2.90 and RM38.90. The<br />
restaurant also sells bottled sambal ijo (chillies), goreng (fried)<br />
and teri (anchovies) ranging between RM5.90 and RM8.90.<br />
If you wish to hire Bumbu Desa for catering services or to<br />
know more about their Ramadhan and Raya promotion,<br />
check out their Facebook: bumbudesaMY and Instagram:<br />
bumbudesamalaysia<br />
• Siomay Bandung<br />
• Mie Bakso<br />
• Fried Tilapia<br />
• Asam Pedas Laut<br />
soup combo<br />
• Ayam Cabai Ijo<br />
Promotion Highlights<br />
Asam Pedas Laut soup combo<br />
• Vista Alam Section 14, Shah Alam<br />
50 percent discount – RM84, portion for 6 pax<br />
• Level 4, KLCC<br />
20 percent discount – RM134, portion for 6 pax<br />
*Bumbu Desa Malaysia is located at Vista Alam Section 14, Shah Alam,<br />
Level 4, KLCC and Lot S2-3-L07, Departure Level, Public Concourse, klia2<br />
47
Must Eats<br />
A HAVEN FOR FOOD<br />
When in Rome do as the Romans would do, so when in Malaysia, do as the Malaysians would<br />
do. Eat! Here are 'Must Eats' for the months of March and April<br />
FUKUYA@KLIA<br />
Tuna lovers are in for a treat at Fukuya as the month of March<br />
celebrates the Tri-Colour Twist Maki Roll while the month of April<br />
will have you sinking into some rectangle-shaped red tuna sushi<br />
known as Tuna Battera. The Tri-Colour Twist rolls have white tuna,<br />
red tuna, salmon, cucumber and avocado.<br />
Meanwhile, we also recommend the Ebi Katsudon for the month<br />
of March. The dish, which is breaded tiger prawns with poached<br />
vegetables and egg served on a bed of rice comes complete with<br />
pickles and a bowl of miso soup. But if prawns aren't your seafood<br />
of choice, the month of April will be serving some amazing Salmon<br />
Head and Beancurd Claypot. The dish consists of grilled salmon<br />
and bean curd served in a miso broth that comes with a bowl of<br />
rice and fruit of the day.<br />
Promotion: Buy 2 glasses of Asahi draught beer for RM33++<br />
* Fukuya is located at Level 2,<br />
South Zone, Satellite Building, KLIA<br />
THE COFFEE BEAN & TEA LEAF<br />
Our Main Squeeze This Spring!<br />
Tuna Battera<br />
Ebi Katsudon<br />
A fresh union of Tangerine and Assam tea makes<br />
for a refreshingly citrusy drink this Spring! Enjoy our<br />
handpicked and handcrafted Tangerine beverages:<br />
• Iced Tangerine Sweet Tea<br />
• Sparkling Tangerine Sweet Tea<br />
• Tangerine Granita Tea Ice Blended<br />
Validity Period: 7 March – 8 May 2017<br />
* The Coffee Bean & Tea Leaf is located at Level 1,<br />
South Zone, Satellite Building and Level 3, Arrival<br />
Level, Main Terminal Building, KLIA<br />
Salmon Head and Beancurd Claypot<br />
Tri-Colour Twist Maki Roll<br />
48
Joyful Experience @ Malaysia Airports<br />
OF DESTINATION<br />
50<br />
A local or international getaway, it<br />
doesn't matter as long as you're not<br />
bound to your desk!<br />
52<br />
62<br />
50<br />
52<br />
62<br />
72<br />
3 Days/2 Nights In<br />
Jakarta, Indonesia<br />
Peru: Land Of The Incas<br />
Shop At Barcelona<br />
Top 10 Things To<br />
Do At Melaka<br />
72
Travel<br />
DISCOVER JAKARTA<br />
The streets are busy but the people are jovial, the structures are old within north Jakarta but they're<br />
hidden jewels from an era of Dutch colonisation. Indonesia's capital and largest city is steeped in history<br />
and culture and is a city that barely sleeps; home to almost 10 million people. So, if you're looking for<br />
a short yet educational getaway, this is the city we recommend.<br />
DAY 1<br />
National Monument<br />
Towering above everything around it, the monument is also<br />
known as Monas and stands at 132 metres. The tower, located<br />
in Merdeka Square, symbolises the country's fight for<br />
independence. Apart from that, the tower resonates to the<br />
philosophy of 'lingga' and 'yoni'. Lingga resembles a pestle<br />
while yoni resembles a mortar, important and traditional<br />
Indonesian tools. The tower is also a representation of both<br />
man and woman, masculinity and femininity. Monas is a<br />
117.7-metre obelisk on a square platform, topped with a flame<br />
covered in gold foil. It is open daily between 7am and midnight<br />
except for the last Monday of each month when the monument<br />
is closed.<br />
National Museum<br />
Closed on Mondays and holidays, the museum is also known<br />
as the Elephant Museum. It’s called as such because there’s<br />
an elephant sculpture made of bronze medal at the entrance<br />
of the museum. The sculpture was a gift from Thailand's King<br />
Chulalongkorn who visited the museum in 1871.<br />
Istiqlal Mosque and Jakarta Cathedral<br />
In Arabic, 'istiqlal' means independence. The mosque, built<br />
over a span of 17 years, is the largest in Southeast Asia and<br />
was surprisingly designed by a Christian architect. Also, the<br />
level of religious tolerance in this country can be noted by<br />
the fact that the Roman Catholic Cathedral is located just a<br />
stone throw's away from the mosque.<br />
National Monument<br />
Istiqlal Mosque<br />
National Museum<br />
50
DAY 3<br />
Kota Tua<br />
Tanah Abang Market<br />
Sunda Kelapa Harbour<br />
History Museum<br />
Touted cheaper than regular shopping malls, Tanah Abang Market stores sells all<br />
types of fabric especially 'batik', a type of clothing made out of wax-resist dyeing<br />
techniques. However, be prepared to bargain for your price and brace yourself<br />
from the crowd. There are thousands of kiosks and shoppers each day, so you<br />
might want to dress light! Stores operate between 8am and 4pm.<br />
DAY 2<br />
Kota Tua<br />
Batavia as it was formerly known, Kota<br />
Tua was the business and central<br />
government district during the Dutch<br />
colonial era. Today, the place has plenty<br />
of preserved Dutch colonial buildings as<br />
well as a stunning wooden bridge called<br />
the Diamond City Bridge, built to link<br />
the canal resembling those commonly<br />
found in Amsterdam. Also, the old city<br />
is home to several museums but we<br />
recommend the History Museum.<br />
History Museum<br />
Also known as Fatahillah Museum, it<br />
houses over 23,000 collections which<br />
include objects from the Dutch East<br />
Indies Company, historic maps, paintings,<br />
ceramics, furniture and archaeological<br />
objects from the pre-historic era such as<br />
ancient inscriptions and sword. It also<br />
contains the richest collection of Betawi<br />
style furniture between 17th and 19th<br />
century. There is also an underground<br />
prison. One is still able to view iron balls<br />
used to tie to a prisoner's feet.<br />
Sunda Kelapa Harbour<br />
Travel<br />
Between the 13th and 16th century,<br />
Sunda Kelapa was the main port of Sunda<br />
Kingdom. The port thrived on<br />
international spice trade especially<br />
pepper, the main spice produce of the<br />
kingdom. Over the years, it was also used<br />
as Batavia's main port during the Dutch<br />
administration and was part of the Banten<br />
Sultanate (its territory now known as the<br />
Banten province in Indonesia). Today, the<br />
harbour does not buzz with much activity<br />
apart from accommodating traditional<br />
two-masted wooden sailing 'pinisi' ships<br />
serving inter-island freight services.<br />
AIRLINES FLYING TO JAKARTA<br />
FROM KUALA LUMPUR<br />
• AirAsia<br />
• AirAsia Indonesia<br />
• Malaysia Airlines<br />
• Garuda Indonesia<br />
• Malindo Air<br />
• KLM<br />
*As of 1 March 2017<br />
Tanah Abang Market<br />
51
Travel<br />
PERU<br />
LAND OF THE INCAS<br />
52
Travel<br />
History tells us that the people of Peru were once known<br />
for worshipping the Sun God, Inti and that the Inca<br />
tribesmen believed emperors descended from him. But,<br />
the empire was destroyed in 1532 when Spaniard<br />
Francisco Pizzaro invaded and conquered the land.<br />
Today, Peru, with the capital being Lima, is home to over<br />
30 million Peruvians and a plethora of ancient attractions.<br />
Peru has so much to offer, with the breathtaking Huacachina, a small<br />
village built around a picturesque lake, nestled amongst 4km of<br />
perfect desert; a place like no other that is ideal for learning how to<br />
sandboard. The Nazca lines – a series of ancient geoglyphs found in<br />
the Nazca desert – are famous in the south of Peru. They are said to<br />
have been created in 400AD. If you are looking for an adventure and<br />
a chance to view some scenery like nothing you have ever seen<br />
before, Peru is the place to visit.<br />
WHAT TO DO?<br />
Machu Picchu<br />
• MACHU PICCHU<br />
One of the seven wonders of the world, Peru is most famous for this<br />
beautiful Inca citadel that is 5,000 years old and located 2,000 metres<br />
above sea level. It was named a United Nations Educational, Scientific<br />
and Cultural Organisation (UNESCO) World Heritage site in 1983.<br />
Meaning 'old mountain' in the ancient Inca language, the citadel was<br />
a centre of worship and astronomic observatory as well as the private<br />
retreat for the families of Inca rulers. It is split into an agriculture and<br />
urban zone. Stone staircases and canals are found throughout this<br />
unique archaeological site.<br />
53
Travel<br />
Presidential Palace<br />
Cathedral of Lima<br />
San Francisco Church<br />
Nazca Lines<br />
• NAZCA LINES<br />
Located within the city of<br />
Ica is the Nazca Plains.<br />
There are four areas in total<br />
which are Palpa, Ingenio,<br />
Nazca and Socos, south of Lima.<br />
The site has been declared by<br />
UNESCO as a Mankind Heritage Site<br />
due to desert floors having intricate lines<br />
and figures to which there is no proper<br />
explanation and it still waits to be<br />
unraveled.<br />
The mystery surrounding this is<br />
huge as the Nazca culture is<br />
believed to be incapable of manned<br />
flight. The question remains as to<br />
how they crafted the drawings, what<br />
technology they used and what<br />
purpose the lines served.<br />
• LIMA'S HISTORIC CENTRE<br />
Declared a World Heritage site by UNESCO, the<br />
centre consists of the main square, the Presidential Palace<br />
and the San Francisco Church with its monastery, Cathedral<br />
of Lima and various museums.<br />
The Presidential Palace is open to the public but access is<br />
restricted. So, keep your identification on you at all times<br />
before entering and marvelling at the decorated lounges,<br />
impressive entrance hall and other treasures. As for the<br />
San Francisco Church, apart from its lattice dome and<br />
gilded side altars, the adjoining monastery has a large<br />
collection of ancient religious texts. A must-do at this place<br />
includes viewing the catacombs, Lima's original cemeteries<br />
that were built under the churches. Meanwhile, the cathedral<br />
has checkerboard flooring, vaulted ceilings, gold-plated<br />
main altar as well as carved wooden choir stalls that will<br />
make those following you on Instagram green with envy!<br />
Colca Canyon<br />
54
• COLCA CANYON<br />
The best way to access the canyon is via Arequipa, the country's<br />
second largest city. Rent a car or opt to ride the bus which<br />
goes into several villages located at the canyon. A hiker's<br />
paradise, it is also home to many natural hot springs, manmade<br />
terraced fields used for farming activities, Colca river to which<br />
one can zip-line over and the Cruz del Cóndor cliff top. The<br />
cliff top is a lookout point for condor bird-watching between<br />
8am and 10am. The canyon also houses quaint little squares<br />
and churches with villagers selling embroidery and alpaca<br />
wool products.<br />
Pollo a la Brasa<br />
Travel<br />
WHAT TO EAT?<br />
Lomo Saltado is perhaps one of the most well known Peruvian<br />
dishes which consists of strips of beef, onions, tomatoes and<br />
peppers. It is served with fries and rice. Another go-to dish is<br />
Ceviche, a raw fish cooked in citrus juices usually served with<br />
sweet potato and corn. Also, Llama and Alpaca are delicacies<br />
in Peru that are very popular. The two meats are very similar<br />
and not too different in taste from beef. Alpaca is much softer<br />
and similar in texture to a beef steak whereas llama tends to<br />
be drier and chewier. As the country experiences a range of<br />
climates, this translates to an impressive diversity of produce.<br />
That means potatoes by the thousands in varieties as well as<br />
corn apart from the country's signature 'aji' chillies which are<br />
often puréed into sauces. If you're not a fan of spicy dishes,<br />
try the Arroz Con Pato which is rice cooked with cilantro and<br />
other herbs served with a roasted or seared piece of duck<br />
meat or Pollo a la Brasa which is chicken marinated in Peruvian<br />
spices roasted over a spit fire or baked in hot ashes.<br />
SAY HOLA!<br />
• Hello – Hola<br />
• How are you? – Cómo estás?<br />
• Please – Por favor<br />
• Yes – Si<br />
• No – No<br />
• I don't speak Spanish – No hablo español<br />
• Goodbye – Adiós<br />
• Sorry – Lo siento<br />
• Thank you – Gracias<br />
CURRENCY AND EXCHANGE RATE<br />
The country's currency is Peruvian Sol (PEN)<br />
100 PEN is approximately:<br />
• USD31<br />
• £25<br />
• €29<br />
*As of 1 March 2017<br />
Arroz Con Pato<br />
'Aji' chillies<br />
Ceviche<br />
Lomo Saltado<br />
Llamas and Alpacas<br />
55
Travel<br />
Hotels<br />
As Old As Time<br />
Visit, have lunch or stay at one of these decades<br />
if not centuries old hotels steeped in history and<br />
culture even if it is for a mere 60 minutes. It will<br />
be time well spent as you have taken part in<br />
knowing their past, firsthand.<br />
NISHIYAMA ONSEN KEIUNKAN<br />
HAYAKAWA, YAMANASHI<br />
PREFECTURE, JAPAN<br />
Walk the corridors once frequented by samurai warriors,<br />
breathe in the lush greeneries surrounding the hotel or<br />
take a hot bath in the natural hot springs. What's more<br />
impressive is that the hotel, which has been in business<br />
since 705 AD, has the same family running it for its entire<br />
existence. The hotel, built around a natural hot spring,<br />
is also the world's oldest inn according to the Guinness<br />
Book of World Records.<br />
The history of the Keiunkan inn dates back to the second<br />
year of the Keiun era when hotel founder, Fujiwara Mahito<br />
opened the inn in 705 AD and because it was founded<br />
in the Keiun era, it was thus named Keiunkan. Also, as<br />
the hotel is located in the Yamanashi Prefecture which<br />
also has the world heritage-listed Mount Fuji, guests<br />
are able to view the mountain on the way to the hotel.<br />
56
Travel<br />
THE OLDE BELL<br />
EAST BERKSHIRE,<br />
ENGLAND<br />
As one of the oldest inns in the world,<br />
The Olde Bell is a unique establishment<br />
that has captured the essence of English<br />
hospitality and complimented it with<br />
chic tableware, divine textiles and simple<br />
understated luxury. In business since<br />
1135, the place was originally a<br />
guesthouse for visitors to the nearby<br />
Benedictine priory (monastery or<br />
nunnery). But, today guests will feast<br />
with their eyes upon soothing, minimalist<br />
decorations and feast with their bellies<br />
upon dishes made with organic local<br />
ingredients, many sourced from the<br />
hotel's own garden.<br />
THE PEABODY<br />
MEMPHIS, TENNESSEE,<br />
UNITED STATES<br />
Quack, quack! If you're at the hotel lobby's fountain either<br />
at 11am or 5pm, be prepared to join some unusual guests<br />
with webbed feet. That's right, you'll see ducks swimming<br />
lazily in the water, quacking around or just plainly staring<br />
at you for looking so out of place. How did the tradition<br />
of the ducks in the hotel fountain begin? Back in the 1930's<br />
Frank Schutt and Chip Barwick returned from a hunting<br />
trip and decided it would be funny to place some live duck<br />
decoys in the fountain. Today, what initially started out as<br />
a joke is a tradition and nearly over 90 years after that duck<br />
march, ducks still visit the lobby fountain.<br />
In 2015, the hotel was named the "Best Historic Hotel"<br />
(over 400 guestrooms category) by Historic Hotels of<br />
America. The award honours "the most exemplary historic<br />
hotels, hoteliers and leadership practices. The awards are<br />
presented to historic hotels demonstrating the highest<br />
contribution to furthering the celebration of history and<br />
demonstrating leadership and innovation."<br />
Pictures by The Peabody Memphis<br />
57
Travel<br />
THE MAJESTIC HOTEL<br />
KUALA LUMPUR, MALAYSIA<br />
In its heyday, The Majestic was touted the<br />
grandest hotel in the city for its prestige and<br />
luxury. Why wouldn't it when it was favoured by<br />
the colonial elite and prominent international<br />
visitors for extravagant parties, Sunday curry tiffin<br />
lunches and afternoon tea with dancing. A<br />
national heritage site, the original hotel was built<br />
and designed in 1932 by Dutch architectural firm<br />
Keyes and Dowdeswell for the trustees of the<br />
estate of Loke Wan Tho, the youngest son of the<br />
Chinese businessman and philanthropist Wong<br />
Loke Yew.<br />
As Wong was one of the founding fathers of<br />
Victoria Institution (VI), one of the oldest schools<br />
in the country, the hotel played an important part<br />
in the lives of former VI students as the Victoria<br />
Institution Old Boys' Association used to hold<br />
its annual dinner and dance on the rooftop<br />
balcony of the hotel. However, by the 1970s, the<br />
hotel had more competition from other hotels<br />
and soon lost its charm. It was only in 2012 that<br />
the hotel reopened after a prominent developer<br />
refurbished the old wing and added a new wing,<br />
allowing the hotel to reposition its glamour,<br />
heritage and success since its early days.<br />
THE OBEROI GRAND HOTEL<br />
KOLKATA, INDIA<br />
Dating back to the late 1880s, the hotel<br />
was frequented by the country's leading<br />
figures during colonial times and till this<br />
very day, it hosts grand functions for Heads<br />
of State in the city's largest Grand Ballroom.<br />
Situated near the central business district,<br />
bustling markets and cultural landmarks,The<br />
Oberoi Grand Hotel lobby is also known<br />
for its more than a century old wooden<br />
handmade piano and grand chandelier. It<br />
was the first hotel to be acquired by The<br />
Oberoi Group Founder, Rai Bahadur MS<br />
Oberoi. Today, the hotel is known for its<br />
classic style and modern facilities, traditions<br />
that were upheld over the years.<br />
58
Experience<br />
Top 10<br />
Best Munchies<br />
# of All Time<br />
We'll agree that this is perhaps not the best article when it comes<br />
to healthy eating. But, hey, we promise this one's entirely educational.<br />
Perhaps, not entirely.<br />
59
Experience<br />
Doughnuts<br />
Did you know there is a National Doughnut Day? It's<br />
celebrated on the first Friday of June each year, primarily<br />
by Americans who love eating their sugary and jam-filled<br />
treats to the extent that the country consumes over 10<br />
billion doughnuts each year. The city that has the most<br />
doughnut shops in America? Boston.<br />
Oreo<br />
Twist it. Lick it. Dunk it. Eat it. That's the way to consume an<br />
Oreo cookie alongside a cold glass of milk. These cookies<br />
have been around since 1912 and naturally, there's bound to<br />
be odd flavours such as watermelon, root beer float and of<br />
course, there's a pumpkin spice Oreo.<br />
Twinkies or Twiggies<br />
Americans are more familiar with Hostess' Twinkies while Malaysians are familiar<br />
with a similar vanilla cream-filled sponge cake known as Twiggies from Gardenia<br />
Bakeries. But did you know that the iconic vanilla cream inside a Twinkie was initially<br />
banana cream? Due to food rationing during World War II, the change was made<br />
to vanilla and for a very long time, it stayed that way due to popularity. However,<br />
in 2007, the banana cream version was reintroduced to shelves. As for the Malaysian<br />
version, apart from vanilla, there're also chocolate, raspberry and tiramisu flavours.<br />
French Fries<br />
Now, this is a classic. If you<br />
haven't eaten one, you should.<br />
Because you'll eat another one<br />
and another one and another one<br />
and who's counting? Because<br />
have you heard of the story of the<br />
guy who only ate one fry? No?<br />
Neither have we. Fun French Fry<br />
Fact: French Fries are not called<br />
that in France. They are known as<br />
frites, patates frites or pommes<br />
frites in French.<br />
60
Experience<br />
Sunflower Seeds<br />
Locally, we call it 'kuaci'. Gone are the days when you would<br />
see rows and rows of theatre seats and floor littered with kuaci<br />
shells. Today, sunflower seeds are commonly added as an<br />
ingredient to salads, cakes or pies.<br />
Twisties<br />
Life's pretty straight without Twisties. The tagline may not be<br />
known to many but throw us a bag of Twisties in its iconic<br />
yellow packaging, especially here in Malaysia and we'll be<br />
busy munching without even giving you a second glance. The<br />
Australian cheesy snack is almost 70 years old and comes in<br />
various flavours which include the infamous cheese, chicken<br />
as well as BBQ curry, pizza and even slightly unique flavours<br />
such as salmon teriyaki and toffee. Twisties is made primarily<br />
from milled corn, rice, wheat and water.<br />
Moon Pie<br />
They've been around for 100 years! The perfect combination<br />
of graham crackers, chocolate and marshmallow filling kicked<br />
off in 1917 when a coal miner asked a travelling salesman for<br />
a snack "as big as the moon". Chattanooga Bakery in the<br />
United States responded with a tasty treat aptly named Moon<br />
Pie and the rest is history. The pies became a household name<br />
not just in America but countries all over the world. Today,<br />
the company produces over a million Moon Pies each day!<br />
Snickers<br />
Owned by global food company, Mars Incorporated, Snickers<br />
was named after the company founder's pet horse! Layers of<br />
roasted peanuts, caramel and nougat covered in milk chocolate<br />
contribute to the tasty candy bar but peanuts are most<br />
definitely one of the star ingredients in a Snickers bar.<br />
Super Ring<br />
This particular corn-based cheese<br />
snack will have your hands shining<br />
in bright orange even before<br />
you're done finishing the snack.<br />
A Malaysian product by Oriental<br />
Food Industries Sdn Bhd, it brings<br />
back memories to many because<br />
if you’re a child at heart, the<br />
correct way to eat these rings are<br />
by slipping it like rings on each<br />
finger and later stuffing it into<br />
your mouth one by one. Also,<br />
don't be alarmed by its strong<br />
smell because you'll find a sweet<br />
yet salty cracker dissolving in your<br />
mouth by the end of it.<br />
Lay's<br />
Betcha can't eat just one. The potato crisps live<br />
up to their tagline because it is just that addictive.<br />
Here's an interesting fact: Herman Lay, the man<br />
who started it all, initially sold the packaged snacks<br />
across the United States from the trunk of his car!<br />
The crisps may have started out with BBQ, Sour<br />
Cream and Onion and the regular salted flavours<br />
but today, the lineup includes Cheesy Garlic<br />
Bread, Wasabi Ginger and Biscuits & Gravy.<br />
61
Travel<br />
OLA BARCA!<br />
Barcelona is one of the top shopping<br />
capitals in Europe. Spain's<br />
metropolitan capital offers plenty<br />
as the international population of<br />
this district contributes to an<br />
interesting mixture of both local and<br />
foreign supermarkets and brands.<br />
Passeig de Gracia<br />
PASSEIG DE GRACIA<br />
An elegant, fashionable and<br />
international shopping street, it is lined<br />
with trees, modernist architecture, most<br />
notably works from Gaudi and houses<br />
some of the capital's top hotels and<br />
restaurants. You can find some popular<br />
high street brands here especially<br />
Spanish-based fashion empire Zara,<br />
which sells men's and women's clothing<br />
ranging from shirt dresses to fauxsuede<br />
blazers.<br />
62
LA RAMBLA<br />
Travel<br />
A meeting place for all social classes, it was<br />
once the only place where everyone could<br />
stroll and spend their leisure time. The street<br />
is 1.2 kilometres long and houses landmark<br />
buildings such as an opera theatre, Gran<br />
Teatre del Liceu, the Palau de la Virreina<br />
which comprises government office buildings<br />
and the spectacular La Boqueria Market.<br />
The street is also lined with a plethora of<br />
fast food, souvenir and florist stands.<br />
La Rambla<br />
Portal de l'Angel<br />
La Boqueria Market<br />
LA BOQUERIA <strong>MAR</strong>KET<br />
It is advisable to enjoy at a moderate<br />
pace because one will be spoiled for<br />
choice here. Fruits, vegetables, fish and<br />
seafood, tapas bars and restaurants – all<br />
in one place. The place not only sells<br />
and feeds you food, it also teaches you<br />
how to cook them as it houses culinary<br />
classroom sessions where children and<br />
adults are taught to cook. If you're<br />
planning on going to the market, do a<br />
quick search online and read up on their<br />
gastronomic events which are organised<br />
every day.<br />
PORTAL DE L'ANGEL<br />
Not quite as posh as Passeig de Gracia,<br />
the street does have several high quality<br />
high street bargains which include Zara,<br />
Bershka, Benetton, Massimo Dutti,<br />
Pull&Bear, H&M, Mango and shopping<br />
centre, El Corte Inglés. Apart from that,<br />
you will pass by stands selling<br />
handcrafted products as well as<br />
bookstores, toy stores and a shop selling<br />
handmade nougat that is touted to draw<br />
long lines of customers when Christmas<br />
is around the corner.<br />
La Roca Village<br />
LA ROCA VILLAGE<br />
We're veering off by 40 kilometres here<br />
but it's worth it if you're a shopaholic.<br />
A luxury outlet shopping village with<br />
over 100 designer boutiques, cafes and<br />
restaurants, it is a 30-minute drive from<br />
Barcelona situated near the village of<br />
Santa Agnès de Malanyanes. La Roca is<br />
a recreated Catalan village with top<br />
brands offering amazing deals off high<br />
street prices. A smart move to amp that<br />
wardrobe without breaking the bank!<br />
63
Experience<br />
Top 5<br />
Shopping Apps<br />
You Should Install<br />
SHOPAHOLICS<br />
UNITE!<br />
64
Experience<br />
FAVE<br />
Groupon has a new name and it's Fave. Bringing you plenty of deals and discounts<br />
at renowned restaurants, spas, hair salons and fitness studios, the app is available in<br />
Kuala Lumpur, Jakarta and Singapore. Pamper yourself or your loved ones without<br />
breaking the bank!<br />
EBAY<br />
Depending on your location, ebay will have a localised version showing items available<br />
around you. But, that does not mean you won't be able to purchase that River Island<br />
hobo bag from London you've been eyeing. Just don't be surprised that the shipping<br />
fee costs well over the price of the bag.<br />
ALIEXPRESS<br />
These guys boast free shipping on over 75 per cent of their products and that you'll<br />
receive order management and automatic shipment notifications directly to your<br />
phone. So, shop from over thousands of brands and millions of products just by<br />
tapping and swiping!<br />
ETSY<br />
If you have a hippie personality, this is the online flea market of your dreams. You<br />
will come across many unique and even strange products which are often limited<br />
pieces. You can also find upcoming events from sellers in your area for exclusive<br />
items. As it is an American company, conversion and shipping charges may prove to<br />
be much for buyers in other countries.<br />
MUDAH.MY<br />
In English, the word 'mudah' translates to 'easy'. That rings true to this shopping<br />
app as one can practically buy anything from Mudah. Touted as 'Malaysia's Largest<br />
Marketplace', the site attracts almost 8 million visitors, monthly.<br />
65
Experience<br />
CONFESSIONS OF<br />
A TRAVELHOLIC<br />
CHEF WAN<br />
It's true when one states to not judge a<br />
book by its cover because he may be<br />
standing slightly over 5 feet tall, but Datuk<br />
Redzuawan Ismail or as he is more fondly<br />
known as Chef Wan, is a formidable figure<br />
in both the local and international culinary<br />
industry. Malaysia's very own Gordon<br />
Ramsay, the celebrity chef is also a wellknown<br />
food ambassador with a penchant<br />
for travelling and cooking from wherever<br />
he may be. In this issue of Convergence,<br />
Chef Wan lets us in on why travelling is<br />
important and how it has moulded him<br />
into the person he is today<br />
}<br />
"I'm<br />
HOW FREQUENTLY DO YOU TRAVEL<br />
ABROAD AND WHAT ARE SOME OF<br />
THE NOTABLE DESTINATIONS?<br />
I travel almost every month sometimes for a week up<br />
to six weeks abroad when I am filming my world travel<br />
series 'Kembara Sedunia Bersama Chef Wan'<br />
broadcasted on Astro. Our last trip was to South<br />
America visiting countries such as Brazil, Argentina and<br />
Chile. Some of my favourite destinations are around<br />
the Greek islands, Spain, Italy and Morocco.<br />
really tired<br />
of dancing."<br />
BESIDES MALAYSIA, WHERE ELSE<br />
DO YOU CONSIDER HOME?<br />
Australia and UK have always been my second home<br />
over the last 30 years of my travelling. These wonderful<br />
countries are a melting pot of people across all cultures<br />
living in peace, harmony and are able to tolerate and<br />
respect each culture in a positive way. This is where the<br />
world should take its inspiration and gain experience.<br />
I have a lot of respect for these countries and its citizens.<br />
At the Rio Carnival<br />
66
HAVE YOU TRAVELLED TO A NEW<br />
DESTINATION RECENTLY WHICH YOU<br />
REALLY ENJOYED AND WOULD LIKE<br />
TO REVISIT SOON?<br />
Yes. My last island trip was to Mykonos and Santorini. The<br />
Greek islands spread around the Aegean Sea is incredibly<br />
beautiful. The place is part of an ancient civilisation that is<br />
so rich in history that it excites me further to learn from the<br />
past. Food and culture is an important skill for me in my<br />
career, so I would love to return and explore more of its<br />
natural beauty and inhabitants.<br />
Experience<br />
WHAT DO YOU LOVE MOST ABOUT<br />
TRAVELLING AND WHAT HAS<br />
GLOBETROTTING TAUGHT YOU?<br />
As I travelled more over the years it made<br />
me realise how small the world is. Food<br />
has always been the bridge that connects<br />
everyone out there across all cultures of<br />
the world. Through food, we always find<br />
love, friendship, happiness, peace and<br />
respect. So, it is important to travel to<br />
see the less fortunate out there and to<br />
be able to compare how blessed we are<br />
to always have more. Therefore, we must<br />
also learn to exercise more love,<br />
compassion and empathy by sharing and<br />
giving more to the needy.<br />
Introducing Malaysian cuisine at<br />
an Argentinian cooking school<br />
Seafood rice stew!<br />
WHAT'S IN YOUR TRAVEL KIT (TRAVEL ESSENTIALS)?<br />
My travel kits are usually antibiotics for my cough, fever as well as stomach discomfort.<br />
Maps and travel guide books are very important to explore the destination that I<br />
am visiting. Also, a few readymade Malaysian spices to occasionally satiate my<br />
cravings for Malaysian food which includes instant noodles! I also carry a small<br />
electrical pot to heat up food or cook rice!<br />
WHAT SERVICES AND FACILITIES DO YOU FIND MOST<br />
APPEALING AT KLIA AND klia2?<br />
The duty-free shops, airline lounges and the customer service which is always<br />
attentive and quick.<br />
Yummy seafood tapas in Spain<br />
WHICH COUNTRY DO YOU<br />
REALLY WANT TO VISIT IN<br />
THE NEAR FUTURE? WHY?<br />
I think my next destination would be<br />
Africa. I am always enchanted by the<br />
African wildlife and its incredible natural<br />
beauty. I would love to explore more on<br />
tribal people and learn their culture and<br />
religious ceremonies apart from food<br />
prepared during celebrations.<br />
WHAT IS YOUR PRE-BOARDING HABIT?<br />
Making sure I purchase enough newspapers and magazines to keep me busy for<br />
the next two to three hours while flying. I like to wash and moisturise my skin and<br />
brush my teeth or sometimes change to loose clothing before we fly off to a long<br />
destination as I prefer to be comfortable at all times. I also call my 85 year old<br />
mother to tell her how much I love her.<br />
TELL US MORE ABOUT EXCITING PROJECTS YOU'RE<br />
CURRENTLY WORKING ON<br />
I am a consultant for Mandarin Oriental Hotel on new Malay wedding feast dishes<br />
which is incorporating old Malaysian Royal Palace cuisine from various states. These<br />
are signature and favourite dishes from the various royal families in the country. I<br />
am also working on my 13th cookbook, 'The Best of Chef Wan's Meals In Minutes'.<br />
Finally, I'm working on opening my first restaurant in Kuala Lumpur.<br />
67
Experience<br />
OH, TO BE A CHILD AGAIN…<br />
TOP 5 BEST<br />
AMUSEMENT PARKS<br />
AROUND THE WORLD<br />
Most of us have either heard or visited Disney World and Six Flags Magic Mountain in the<br />
United States. We agree they're both amazing amusement parks in their own unique way.<br />
However, did you know there are other equally fascinating amusement parks around the world?<br />
LEGOLAND<br />
MALAYSIA<br />
An amusement and water park<br />
dedicated solely to the<br />
infamous toy bricks lying around<br />
one’s house and being stepped<br />
on most often by adults,<br />
opened its door to the public<br />
in 2012 and is the first of its kind<br />
in Asia and the sixth such park<br />
built, worldwide. It is a family<br />
holiday destination with more<br />
than 70 hands-on rides, slides,<br />
shows and attractions.<br />
Location: Nusajaya, Johor<br />
Bahru, Malaysia<br />
Ticket Price: Starts from<br />
RM87<br />
(approximately<br />
USD19)<br />
Operation Hours: 10am-6pm<br />
UNIVERSAL STUDIOS HOLLYWOOD<br />
The Wizarding World of Harry Potter is a notable attraction<br />
at this magical wonder. Apart from the boy wonder rides<br />
and drinking butterbeer from the Three Broomsticks,<br />
experience Transformers: The Ride-3D, The Simpsons<br />
Ride, Jurassic Park – The Ride, Revenge of the Mummy<br />
– The Ride or watch Shrek in 4D after entering Lord<br />
Farquaad’s 'dungeon'. The theater allows you to see,<br />
hear and actually FEEL the action as moving seats, water,<br />
wind, mist and other special effects put you right in the<br />
middle of a fairytale adventure.<br />
Location: Universal City, California,<br />
United States<br />
Ticket Price: Starts from USD99<br />
Operation Hours: 10am-7pm<br />
68
EFTELING: WORLD OF WONDERS<br />
Efteling is not only the largest theme park in the<br />
Netherlands, but it also happens to be one of the<br />
oldest theme parks in the world having been opened<br />
to the public since 1952. As a fantasy-themed park,<br />
it is heavily based on folklore, fairy tales, fables,<br />
legends and myths. The Fairy Tale Forest has a trail<br />
of classic tales such as Rapunzel, Pinocchio and<br />
Rumpelstiltskin. What's interesting at this park is that you're about to eat your<br />
fries with mayonnaise rather than buy bags of munchies with large cups of soda.<br />
Location: Kaatsheuvel, Netherlands<br />
Ticket Price: Starts from €35.50 (approximately USD37)<br />
Operation Hours: 11am-6pm<br />
Experience<br />
KINGDOM OF DREAMS<br />
Opened in 2010, KOD is a huge live entertainment that<br />
brings together the Bollywood carnival that is India. It<br />
encompasses both Indian culture and performing arts<br />
with a notable highlight being the Culture Gully, an<br />
elaborate arts, crafts, and culinary boulevard that comes<br />
complete with street performers. Think Broadway or<br />
West End but you're in for a treat if you haven't watched<br />
a live Bollywood musical at the Nautanki Mahal<br />
auditorium!<br />
Location: Haryana, India<br />
Ticket Price: Varies according to show and location<br />
Operation Hours: 12pm-12am (Closed on Monday)<br />
AQUAVENTURE WATERPARK<br />
If you're staying at the Atlantis, The Palm Hotel, admission into this waterpark is free!<br />
The largest waterpark in the Middle East, the place is filled with thrilling waterslides,<br />
raging white water rapids, a two kilometre tidal river and a stunning beach. The<br />
waterpark is undergoing essential maintenance between February 26 and March 21<br />
as well as June 3 till June 24. During these periods, ticket prices are relatively cheaper.<br />
Location: Atlantis, The Palm, Dubai, UAE<br />
Ticket Price: Starts from AED215<br />
(approximately USD59)<br />
Operation Hours: 10am-6pm<br />
69
Travel<br />
Silver State's<br />
Iconic Attractions<br />
Kellie's Castle<br />
2017 is Visit Perak Year. It may<br />
have been a tin mining town in<br />
the past but preservation has<br />
kept many impressive art and<br />
colonial architecture from the<br />
yesteryears. Take a trip down<br />
memory lane and relive the tales<br />
of those who once forged the<br />
spirited state into a land prized<br />
for its natural tropical beauty and<br />
rich history of culture.<br />
Lenggong Valley<br />
Perak Royal Museum<br />
Sam Poh Tong<br />
LENGGONG VALLEY<br />
Listed as a World Heritage Site by the<br />
United Nations Educational Scientific<br />
and Cultural Organisation (UNESCO) in<br />
2012, the site proves civilisation existed<br />
for more than 11,000 years ago with the<br />
findings of Perak Man in 2001.<br />
IPOH<br />
The state's capital city. Limestone hills<br />
are a must see, must do with caving,<br />
boating and rock-climbing often<br />
featured in travel itineraries for<br />
adventure seekers. This includes places<br />
such as the Tambun Hot Springs and<br />
exotic cave temples built inside the hills<br />
such as the famous Kek Lok Tong, Sam<br />
Poh Tong and Perak Tong.<br />
70
KUALA KANGSAR<br />
A well preserved old Royal Town, its wellmaintained<br />
old palaces are worth a<br />
mention. Attractions are the Royal<br />
Museum (Istana Kenangan), Galeri Sultan<br />
Azlan Shah, Ubudiah Mosque and<br />
Mariwasa Kraftangan (The Asean Houses).<br />
Travel<br />
TEMPURUNG CAVE<br />
At 400 million years old, the cave is a<br />
breathtaking gallery of stalagmites and<br />
stalactites and amazing rock formations<br />
found only within this part of the world.<br />
Today, with its ranger-guided tour, caving<br />
is possible for all ages!<br />
PANGKOR ISLAND<br />
Accessible via ferry from Lumut Town,<br />
the island offers pristine beaches, fishing<br />
villages and small but bustling town with<br />
a splendid selection of world-class<br />
holiday resorts.<br />
ROYAL BELUM<br />
RAINFOREST<br />
Touted older than the Amazon and<br />
Congo, the 117,500-hectare forest and<br />
park is home to gaurs (Indian bison),<br />
Asian elephants, Malayan tigers and also<br />
home to the endangered Sumatran<br />
rhinoceros. It is the only forest in the<br />
country with all 10 species of Malaysian<br />
hornbills including the large flocks of the<br />
plain-pouched hornbill.<br />
Matang Mangrove<br />
Ubudiah Mosque<br />
Tempurung Cave<br />
Sungai Klah Hot Springs<br />
Taiping Zoo & Night Safari<br />
Orang Utan Island<br />
Pangkor Island<br />
MATANG MANGROVE<br />
This gazetted forest reserve is<br />
internationally-renowned as the best<br />
sustainable mangrove ecosystem in the<br />
world covering an area of more than<br />
40,000 hectares.<br />
SUNGAI KLAH<br />
HOT SPRINGS<br />
This is a specially-designed free flowing<br />
hot spring swimming pool and<br />
therapeutic park at the foothill of the<br />
Titiwangsa Range 200 feet above sea<br />
level which is sure to attract visitors who<br />
appreciate the wonders of nature.<br />
TAIPING ZOO &<br />
NIGHT SAFARI<br />
It houses more than 180 animal species<br />
with a total of 1,300 individuals. Its signature<br />
night safari activity is a must visit whenever<br />
one is in the town of Taiping.<br />
ORANG UTAN ISLAND<br />
It is a research institution dedicated to the<br />
preservation and research of orang-utans.<br />
Apart from that, the island is situated within<br />
the Bukit Merah Laketown Resort which<br />
houses an eco and water park.<br />
71
Travel<br />
Top 10 Things To Do In<br />
MelakaThe city's river view at night<br />
Once a famous trading port linking East and West, the city is known for its historical and cultural<br />
influences and has been recognised by UNESCO as one of the Historic Cities in Malaysia. Despite<br />
inevitable modernisation, the city sees a growing number of visitors and still remains one of the most<br />
popular destinations across the country. If you're one of those visitors, here're 10 things you can do<br />
while sightseeing Melaka!<br />
Walk the trails<br />
Wear comfortable shoes<br />
because you can choose from<br />
a plethora of guided and non<br />
guided walks which include<br />
heritage buildings such as the<br />
Stadthuys building.<br />
Visit Klebang's<br />
Sand Dunes<br />
The hills provide majestic<br />
landscape shots, all the more<br />
reason to capture your best<br />
#MyMelakaMoment to share<br />
on your social media channels.<br />
Stadthuys building<br />
Melaka river<br />
Unwind at man-made sand dunes<br />
Take a 'Venice<br />
of the East'<br />
river cruise<br />
Another sunset-viewing activity,<br />
this 45-minute riverboat ride<br />
weaves in and out Melaka town.<br />
72
Travel<br />
View sunset from the Melaka<br />
Straits Mosque<br />
SkyTower's top floor<br />
Onde-Onde<br />
VIEW THE BEST SUNSET AT:<br />
• Klebang Beach<br />
• Puteri Beach<br />
• Melaka River estuary<br />
• Stadthuys Building<br />
• Melaka Straits Mosque<br />
• Melaka River<br />
LIMITLESS EXPERIENCE AT THE SKYTOWER<br />
Enjoy fantastic drone views over the tallest man-made skyscraper in Melaka. The top floor<br />
has glass flooring, a Sky Deck and The Sky Deli Restaurant.<br />
WHAT TO EAT?<br />
Notable dishes to try: Asam Pedas, Onde-Onde (pandan-flavoured snacks made with flour<br />
and freshly-grated coconut) and Putu Piring.<br />
TRAVEL ON A BULLOCK CART<br />
Visit Kampung Balik Bukit, the birthplace of Melaka's bullock carts which is also the country's<br />
bullock cart manufacturing centre.<br />
Traditional bullock carts<br />
SHOP AT FREEPORT A’FAMOSA<br />
OUTLET<br />
Choose from over 70 fashion, sports and accessories<br />
brands in an outlet set in an open air mall featuring<br />
a lake, fountains, carousel and a windmill.<br />
MEMORY LANE, JONKER WALK<br />
The street turns into a full-fledge flea market every<br />
Friday , Saturday and Sunday from 6pm till midnight.<br />
DOWNLOAD THE<br />
TOURISM MELAKA<br />
APP, DESTINATION<br />
MELAKA!<br />
Compatible on all Android<br />
and iOS devices, the app is<br />
filled with things to do and<br />
places to eat.<br />
HIPSTER CAFE HOPPING<br />
Melaka boasts of trendy cafes adorned in chic interiors<br />
and 3D latte art with old school décor and nostalgic<br />
vintage styling serving anything from big breakfasts to<br />
fusion dishes.<br />
Freeport A'Famosa Outlet<br />
Jonker Walk<br />
Hipster cafe hopping<br />
73
Travel<br />
TODDLERS<br />
AND TANTRUMS<br />
Travelling with your child doesn't have to be the end of the world. All it requires is planning. Lots of<br />
planning. P-L-A-N. Do that and you will successfully survive either a 30 minute or a 12-hour flight without<br />
incurring killer dagger looks from your co-passengers. Here are our key takeaways...<br />
74
Travel<br />
A LITTLE HUMOUR GOES A LONG WAY<br />
Please stop rolling your eyes and yes, you read that right. The<br />
goodie bags have been proven to be a hit and will ease tension<br />
on board. It does not have to be anything fancy. Fill a zipper<br />
bag with some candies and chocolates, add a personalised<br />
printed note stating that there is a child on board this plane<br />
and is seated with his or her parents at so and so and if there<br />
are screams or cries of laughter at odd times during the journey,<br />
you are apologising in advance for the inconvenience caused<br />
and that other passengers are welcomed to drop by your<br />
seats to say hello to the child in question or just stare angrily<br />
and walk along. And again, you don’t have to make 300 bags.<br />
Do what is within your means.<br />
FILL THAT TOTE BAG<br />
Essentials include:<br />
• Diapers (an abundant supply and by that it<br />
means one should cram more if there is space<br />
in the bag)<br />
• Diaper changing pad<br />
• Blankets<br />
• Plastic bags (you might want to pack<br />
extra depending on how often your child<br />
changes diapers)<br />
• Wet wipes and tissues (Wipes are allowed in<br />
your hand-carry luggage as long as it is a<br />
reasonable amount. Just do not carry enough<br />
to wipe down an elephant)<br />
• Travel-size bottles of hand sanitisers, shower<br />
gels and lotion<br />
• Pacifiers if your baby or toddler uses one<br />
• Toys (The key here is to make sure you have<br />
the child’s favourite toy and guard it with<br />
your life)<br />
• Necessary clothing and shoes<br />
• Food for the flight journey (Baby milk, sterilised<br />
water, food in liquid, gel or paste form and<br />
juice is permitted beyond the regular 100ml<br />
in a hand-carry luggage. Most airports will<br />
allow this, including airports in Malaysia, as<br />
long as it is of a reasonable amount)<br />
• Necessary medication including baby<br />
paracetamol, thermometer, anti-itching lotion,<br />
oral rehydration preparation and band-aids<br />
• A sling, front carrier or a collapsible stroller<br />
(This depends on the location and duration<br />
of your travel destination)<br />
• As we have fully established that the list is<br />
long or perhaps short for some, it is some of<br />
the basic necessities that will keep you covered<br />
in most if not all aspects while travelling. If<br />
you love packing, organising and planning<br />
your child’s tote bag, you could always pack<br />
a simple goodie bag for your flight passengers<br />
GATE OPEN: NOW BOARDING<br />
Please do bank in on extra efforts made by respective airlines<br />
or airport staff as the faster you and your child get strapped<br />
in, the lesser he or she gets bored waiting in long queues.<br />
We, regardless of being parents or not, are fully aware of a<br />
child’s attention span and this is not the time to be testing<br />
the water. So, buckle up. Do not forget to do the same with<br />
your child because this is going to be one heck of a journey.<br />
Once strapped in, make sure the essentials are within reach.<br />
Nobody wants to have their face coming into close contact<br />
of your rear end every other 30 minutes as you move through<br />
the seats to get to the hand-carry luggage stored in the<br />
overhead cabin.<br />
KEEP YOUR CHILD ENTERTAINED<br />
This is where your skills as a performing artist will be nit-picked<br />
by the soon-to-be biggest critic in life – your child. Remember<br />
that favourite toy? That will come in handy, just about now till<br />
the plane lands. If toys aren’t making the cut, a screen of some<br />
sort will do the trick. There is hardly a child left on this planet<br />
that does not know how to operate an Apple iPad or being<br />
able to stay glued to a smartphone watching the latest cartoons<br />
or children shows.<br />
But, if your child is too young for these gadgets or if you refuse<br />
to allow your child to be dependent on said gadgets, it will be<br />
left to you to come up with ideas on ensuring your child does<br />
not pull both yours or his/her hairs out throughout the journey.<br />
WORD OF ADVICE. WALK IT OUT.<br />
A baby or toddler does not understand the changes that take<br />
place to their body while cruising over 30,000 feet above<br />
ground. Earaches caused by the air pressure will come off as<br />
confusing or worse yet, scary to a child. If gadgets, toys, food<br />
or even you pulling silly faces will not stop that huge tear<br />
which is about to stream through those fluffy cheeks, it is time<br />
to unbuckle and take a walk. Inside the plane, of course.<br />
SEEK EXPERT ADVICE<br />
Lastly, make sure your child is of a suitable age to travel by<br />
air. If unsure, take your child to a doctor and seek advice.<br />
Immunisations and travel advisories are best administered by<br />
an expert with access to your child’s medical history.<br />
On a side note, if you think it’s over, you do realise you will<br />
have to fly home and repeat the process again, right?<br />
75
Joyful Experience @ Malaysia Airports<br />
OF AIRLINES<br />
79<br />
In this segment, we let you in the<br />
loop of who's who and what's<br />
trending with the latest stories in<br />
the world of airlines.<br />
79<br />
Himalaya Airlines'<br />
Inaugural Flight<br />
80<br />
82<br />
MAS Bags IATA Fast<br />
Travel Award & Firefly<br />
Introduces An E-Wallet<br />
Cathay Dragon<br />
Business Class<br />
80<br />
82
Airlines<br />
Fly From Kuala Lumpur To<br />
Hawaii With AirAsia X!<br />
world-class low fares offering, we will make it possible<br />
for those who could only dream of a vacation across<br />
the Pacific to take that trip."<br />
If you're looking for an affordable trip to Hawaii, say 'Aloha'<br />
to AirAsia X which will fly to Honolulu, Hawaii via Osaka, Japan<br />
beginning June 28.<br />
The flights operate four times weekly and is the long-haul<br />
low-cost airline's maiden service to the United States.<br />
AirAsia X Group CEO, Datuk Kamarudin Meranun said, "This<br />
is the game-changing destination we have all been waiting<br />
for. By connecting Asean and North Asia to the US with our<br />
"We wish to thank all relevant authorities and<br />
governments for their support. Their vote of confidence<br />
made today's (10 February 2017) unique route launch<br />
possible and we will continue to work closely with all<br />
parties to ensure we can connect more people through<br />
this flagship intercontinental route."<br />
Guests transiting in Osaka do not require a Japanese visa<br />
during the two-hour stopover and can return to their seats<br />
on the flight after clearing security with any carry-on luggage<br />
or belongings.<br />
Guests can also make use of AirAsia's Fly-Thru service to connect<br />
seamlessly to Honolulu from other cities within AirAsia and<br />
AirAsia X’s extensive flight network with just one additional stop.<br />
Qatar Airways<br />
Launches World's Longest Flight<br />
To Auckland, New Zealand<br />
Sit for 17 hours and 30 minutes covering a distance of 14,535 kilometres<br />
Here's a lesson for those learning to be patient.<br />
Try sitting in an airplane for almost 20 hours. If<br />
you're considering it, Qatar Airways has<br />
a solution.<br />
In lieu of turning 20 years old this year, the airline<br />
has begun flying to Auckland, New Zealand from<br />
Doha, Qatar. The flight covers a distance of<br />
14,535 kilometres over 17 hours and 30 minutes.<br />
During its inaugural flight in February, Qatar<br />
Airways Group Chief Executive, Akbar Al Baker<br />
said, "The launch of our new service to Auckland<br />
is an important milestone for Qatar Airways as<br />
we expand both in the region and globally across<br />
our network providing more options and better connections<br />
to exciting business and leisure destinations in Europe and<br />
the Middle East."<br />
Auckland is the first city in New Zealand to be served by Qatar<br />
Airways and will provide a gateway for travellers to visit the<br />
stunning country which is famous for its spectacular coastlines<br />
and lush forest landscapes.<br />
The new daily flight to Auckland is served by a Boeing 777<br />
which has a two-class configuration with 42 seats in Business<br />
Flanked by Qatar Airways stewardess are (from left) Qatar Airways Senior Vice<br />
President Asia Pacific, Marwan Koleilat, Qatar Ambassador to the State, Hamad<br />
Mubarak Al-Khalifa, Qatar Airways Group Chief Executive, Akbar Al Baker, Trade<br />
and State Owned Entreprises Minister, Todd McClay and Auckland Airport Chief<br />
Executive, Adrian Littlewood.<br />
Class and 217 seats in Economy Class. Passengers travelling<br />
on board the Qatar Airways Boeing 777 to and from Auckland<br />
in Business Class can enjoy one of the most comfortable fully<br />
lie-flat beds in the sky with 78 inches of seat pitch.<br />
In addition, the on-demand à la carte menu service allows<br />
Business Class passengers to order anything from the menu<br />
at any time during the flight. The aircraft also features the<br />
airline’s award-winning Oryx One entertainment system,<br />
offering up to 3,000 entertainment options on individual<br />
screens in all classes.<br />
78
Airlines<br />
Fly to Nepal with Himalaya Airlines!<br />
Direct flights between Kuala Lumpur and Kathmandu five times a week<br />
Nepal offers breathtaking views of nature<br />
and is home to the tallest mountain in the<br />
world. Travellers are now able to enjoy<br />
Nepal by flying directly to its capital,<br />
Kathmandu, with Himalaya Airlines!<br />
A Nepal-China joint venture, the airline<br />
will operate direct flights, five times<br />
a week.<br />
In a special inaugural flight ceremony<br />
which took place on February 10, the<br />
flight from Kathmandu to Kuala Lumpur<br />
saw Nepali Ambassador to Malaysia,<br />
H.E. Dr. Niranjan Man Singh Basnyat,<br />
Charge d’affaires a.i. at the Kathmandubased<br />
Malaysian Embassy, Ahmad Phadil<br />
Mohamed Ismail, Nepal's Culture,<br />
Tourism & Civil Aviation Minister, Jiwan<br />
Bahadur Shahi, Malaysia Airports<br />
Managing Director, Datuk Badlisham<br />
Ghazali and Himalaya Airlines President,<br />
Zhao Guo Qiang.<br />
Zhao said, "We are really thrilled to launch<br />
direct flights to Kuala Lumpur as this is<br />
one of our core markets in the Asia Pacific<br />
region and we have around 700,000<br />
Nepalese working here. For the upcoming<br />
weeks, we have received an overwhelming<br />
response for the flight bookings which<br />
has given us confidence that we are here<br />
to stay. This definitely is going to<br />
contribute towards the cordial relationship<br />
as well as business development between<br />
Nepal and Malaysia."<br />
Meanwhile, Badlisham said, "Himalaya<br />
Airlines, a full service carrier, has showed<br />
growth in its route networks since it<br />
started operations in May 2016. This<br />
latest destination to Kuala Lumpur<br />
emphasises the ongoing commitment<br />
to connect Nepal directly to Asia Pacific<br />
countries. This inaugural set-up will<br />
definitely make KLIA into a more effective<br />
hub for connecting business travellers<br />
and tourists from Nepal to destinations<br />
in South East Asia.<br />
"There is a strong demand for direct<br />
flights to Kuala Lumpur and indeed<br />
Malaysia is steadily becoming an<br />
increasingly important and huge market<br />
in the South East Asian region. The new<br />
direct flight will also usher in a boost in<br />
trade and tourism and help us continue<br />
forming stronger ties between both<br />
countries," he added.<br />
The event also witnessed a cake-cutting ceremony<br />
between Malaysia Airports' Managing Director,<br />
Datuk Badlisham Ghazali (second from left) with<br />
representatives from Himalaya Airlines<br />
US-Bangla Airline and Malaysia Airports' representatives<br />
during the inaugural flight ceremony held at KLIA, recently<br />
US-Bangla Airlines<br />
flying to<br />
Kuala Lumpur<br />
from March<br />
Malaysia Airports has welcomed yet another airline to its family as private<br />
carrier US-Bangla Airlines has begun flying from Dhaka to Kuala Lumpur<br />
since March 1.<br />
The airline will operate five weekly flights from Dhaka to Kula Lumpur with<br />
a 164-seater Boeing 737-800 aircraft. It will fly from Dhaka at 8pm every<br />
day, except Friday and Saturday and will arrive in Kuala Lumpur at 2am,<br />
local time.<br />
The airline began operating in July 2014 and now flies to Kathmandu,<br />
Muscat, Singapore, Bangkok and Kolkata from Dhaka. Within Bangladesh,<br />
US-Bangla flies to Chittagong, Cox's Bazaar, Jessore, Sylhet, Saidpur,<br />
Rajshahi and Barisal.<br />
79
Airlines<br />
Malaysia Airlines receives IATA<br />
Fast Travel Green certificate<br />
IATA’s Fast Travel Programme<br />
ranked MAS on the usage of<br />
six areas of passenger travel<br />
which includes check-in, bags<br />
ready-to-go, document check,<br />
flight re-booking, self-boarding<br />
and bag recovery. Malaysia<br />
Airlines earned the Green<br />
ranking by meeting five of the<br />
requirements which are check-in, bags ready-to-go, flight<br />
re-booking, self-boarding and bag recovery.<br />
The country's national airline became the first Malaysian carrier<br />
to receive the International Air Transport Association (IATA)<br />
Fast Travel Green certificate.<br />
The certificate shows Malaysia Airlines' efforts in making<br />
passengers’ travel more flexible and convenient via its selfservice<br />
facilities.<br />
IATA’s Area Manager for Singapore, Malaysia, Brunei,<br />
Bangladesh, Sri Lanka and Maldives, Sunil Chopra<br />
presented the certificate to Malaysia Airlines’ Chief<br />
Executive Officer, Peter Bellew at a ceremony held at the<br />
airport on February 22.<br />
Bellew said the achievement marked a great milestone towards<br />
improving overall customer experience with the airlines.<br />
aims to bring in<br />
RM15 million sales from its e-wallet<br />
Firefly is aiming to generate RM15 million of sales from its<br />
online 'FY' e-wallet as it has already brought in RM1 million<br />
in sales from 115 registered accounts and across 1,000<br />
active users.<br />
Since its soft launch in December, Firefly Chief Executive<br />
Officer, Ignatius Ong said the e-wallet option is made<br />
available to provide convenience for customers in booking<br />
their tickets online.<br />
He said the airline recorded a softer demand in 2016 due to<br />
poor ringgit value. As a result, the airline's passenger target<br />
is 1.6 million this year compared to 1.8 million achieved last<br />
year. Firefly also reduced its fleet to six aircraft from 12 after<br />
recording only 60 percent load for its aircraft in 2016.<br />
On top of the prepaid amount, customers who purchase the<br />
e-wallet will receive value-added cash bonuses.<br />
The e-wallet is open for all individual<br />
purchases with expiration date for each<br />
category varying between three to six months<br />
from the purchase date.<br />
Ong said this was a strategy to move forward to entice<br />
customers and passengers to fly with Firefly.<br />
80
Airlines<br />
Fly with<br />
to Jeddah<br />
Malindo Air is now flying to Jeddah, Saudi Arabia from KL<br />
International Airport (KLIA) with a one-hour stop-over in<br />
Ahmedabad, India.<br />
The route, which began on February 21, has introductory<br />
promotional return fares starting from RM3,999 for Business<br />
Class and from RM2,899 for Economy Class.<br />
It flies to King Abdul Aziz International Airport, Jeddah from<br />
KLIA Main Terminal Building twice a week between February<br />
21 and March 25. It flies daily from March 26 onwards.<br />
Malindo Air Chief Executive Officer, Chandran Rama Muthy<br />
said the new route allows more visitors to the holy cities of<br />
Makkah and Madinah.<br />
"This will create another affordable option for our Muslim<br />
guests to perform the umrah and haj," he said.<br />
He added the airline has plans to progressively increase<br />
frequencies from twice to four times weekly and daily flight<br />
during the month of Ramadan.<br />
Direct daily flights to Manila<br />
from KLIA starting June 2017<br />
If you're looking to travel to Manila this year, June onwards<br />
would be ideal since Philippine Airlines will resume direct<br />
daily flights from KLIA!<br />
Philippine Airlines Commercial Group Senior Vice President,<br />
David A. Lim speaking at the launch held at The Westin Kuala Lumpur<br />
on February 22<br />
The airline's Senior Vice-President for Commercial Group,<br />
David A. Lim said the flight resumption between both capitals<br />
was in line with the carrier’s route expansion and flight<br />
modernisation after a three-year respite.<br />
Lim said the airline was driven to not only 'sell' Manila to<br />
Malaysian travellers but also to market the Philippines as a<br />
whole and the Americas as well as the Oceania routes.<br />
He added that the reopening was also aimed at capitalising<br />
on the ASEAN economic integration as it would provide direct<br />
access to new business opportunities which included regaining<br />
its market share in Malaysia as it plans to expand code-share<br />
partnership with Malaysia Airlines in domestic flights.<br />
Philippine Airlines stopped its flights to Kuala Lumpur in 2014<br />
largely due to microeconomic factors which included high<br />
fuel prices.<br />
The airline has expanded eight new destinations in 2017 and<br />
plans to expand further till year-end. It currently has 29<br />
domestic flights and 44 international destinations.<br />
81
Airlines<br />
LIFE WELL<br />
TRAVELLED WITH<br />
CATHAY DRAGON<br />
Enjoy a comfortable and productive travel experience with priority check-in and boarding, premium<br />
lounge access and an exclusive Business Class cabin featuring fine dining and award-winning seats<br />
82
Airlines<br />
ENJOY SPACIOUS CABINS<br />
The cabins are designed to be a comfortable personal space where<br />
you can relax, read, watch TV, work, dine or nap – all of those things<br />
that make flying a pleasure. This is just the beginning of what<br />
Cathay Dragon offers because the cabins are built with additional<br />
storage space for your bags, amenities and electronic devices. The<br />
small pocket near the monitor is a convenient space for a mobile phone,<br />
glasses, stationary or other small items that you’d like to keep within<br />
reach. There is generous storage for documents, magazines and<br />
newspapers to the side of your seat – with enough room for a laptop<br />
– and space near your feet for a handbag.<br />
Cathay Dragon's Business Class cabin is built with space and openness<br />
in mind. This allows you to travel comfortably and helps you arrive at<br />
your destination relaxed and energised after your flight.<br />
RECLINE AND RELAX<br />
The Business Class seats are 21 inches wide with an extended leg rest<br />
and an innovative cradle recline for total relaxation. The wide seat,<br />
6-way headrest offers fully adjustable support for your head and neck.<br />
Generous legroom enables you to find a variety of positions to make<br />
your flight as comfortable as possible. The fixed-shell design of your<br />
seat ensures your space remains your own and it comes with a largerthan-ever<br />
meal table and a cocktail table which gives you more space<br />
for working or enjoying a diverse range of food and beverages.<br />
The airline's in-flight dishes are designed to provide high-quality, greattasting<br />
and healthy dining options on board every flight.<br />
83
Airlines<br />
BUFF UP YOUR MOVIE<br />
AND MUSIC CHOICES<br />
Every seat is fitted with an in-flight<br />
entertainment system complete with<br />
audio and video-on-demand. Choose<br />
from a rotating library of over 100 movies,<br />
500 TV shows and 70 games, some 888<br />
music CDs and 22 radio channels. Watch<br />
them on a 12.1-inch touch-screen<br />
personal TV with a noise-cancelling<br />
headset. There is also a USB port to<br />
charge your mobile devices and a 110V<br />
AC power supply to keep your laptop<br />
computer working throughout the flight<br />
and fully charged when you land.<br />
LOUNGE IN STYLE<br />
Flying Business Class gives you access<br />
to premium lounges around the world<br />
including the airline's flagship lounges<br />
in Kuala Lumpur and Hong Kong.<br />
DIRECT FLIGHTS TO HONG KONG<br />
Kuala Lumpur is the airline's third destination in Malaysia for the wide-body Airbus<br />
A330-300. The four times daily direct flights between KL and Hong Kong began on<br />
March 1.<br />
The airline already operates 11 weekly flights to Penang and five weekly flights to Kota<br />
Kinabalu. In total, Cathay Dragon will soon be operating 44 weekly flights to Malaysia.<br />
During a press conference recently, Cathay Pacific’s Country Manager for Malaysia<br />
and Brunei, Anna Choi said that together, both Cathay Pacific and Cathay Dragon<br />
will offer customers something unique – two world-class airlines, one truly seamless<br />
brand experience throughout Asia, Europe, US and beyond.<br />
Malaysia Airports Managing Director, Datuk Badlisham Ghazali said Malaysia<br />
remained one of the top South-East Asian destinations for Hong Kong with over<br />
1.5 million passengers travelling to and from Hong Kong from Malaysia in 2016.<br />
"We are also a popular destination for the rest of China, with over 5.1 million passengers<br />
travelling from the China region in 2016, including from Hong Kong. We hope that<br />
Cathay Dragon’s new route to Kuala Lumpur will strengthen both these numbers."<br />
Cathay Dragon, which operates a fleet of 46 passenger aircraft serving 53 regional<br />
destinations, has earned a well-deserved reputation built on its distinctive Asian<br />
culture and hospitality.<br />
84
Joyful Experience @ Malaysia Airports<br />
OF INSPIRATION<br />
86<br />
Get excited by the strength of the<br />
human spirit as inspiration fuels<br />
motivation and leads to growth.<br />
In this segment, read stories of<br />
inspiration and what's converging<br />
in the travel world.<br />
90<br />
86<br />
90<br />
91<br />
Malaysia Airports<br />
Turns 25<br />
Badlisham Speaks<br />
Waste Not, Want Not.<br />
The Lost Food Project<br />
91
Inspiration<br />
Celebrating<br />
25 years<br />
with you!<br />
Malaysia Airports turns 25 years old this year and it is celebrating<br />
its silver jubilee with a bang!<br />
To kick things off, the airport operator unveiled a special theme<br />
song titled 'Jutaan Jiwa' performed and composed by Malaysian<br />
indie alternative rock band, HUJAN.<br />
Penned by band member Noh Salleh and composed by Noh<br />
and AG Coco, the song is meant as an embodiment of Malaysia<br />
Airports' aspiration and purpose in creating joyful experiences<br />
for all its airport users.<br />
The song was symbolically launched at the 25th Anniversary<br />
Kick-Off celebration held at KL International Airport (KLIA) roof<br />
terrace on February 14.<br />
In his speech, Malaysia Airports Managing Director, Datuk<br />
Badlisham Ghazali said, "Throughout these 25 years, Malaysia<br />
Airports has been fortunate to enjoy many successes. KLIA is<br />
among the top 25 busiest airports in the world, climbing up<br />
by leaps and bounds from the days of Subang Airport when<br />
we only had 16 million passengers a year (mppa). Last year,<br />
KLIA surpassed the 50 mppa mark and grew by 7.6 per cent<br />
to nearly 53 mppa. In fact, in January 2017, KLIA registered<br />
double digit growth of 15 per cent when compared to the<br />
same period last year."<br />
Badlisham said klia2, the airport operator's second and newlyopened<br />
terminal, is on the road to position itself as a premier<br />
hub within ASEAN. He added that passenger transfer between<br />
both terminals tripled from 0.5 million to 1.5 million. Combined,<br />
both terminals cater to more than 60 airlines serving more<br />
than 120 direct destinations and more than 1,000 indirectly.<br />
Malaysia indie alternative rock band, HUJAN entertaining the crowd<br />
Istanbul Sabiha Gokcen International Airport<br />
Apart from managing 39 Malaysian airports including KLIA,<br />
Malaysia Airports acquired the Istanbul Sabiha Gokcen<br />
International Airport in Turkey in 2015, making it the first Asian<br />
airport operator to fully own an overseas airport.<br />
Malaysia Airports' Chairman, Tan Sri Dato' Sri Dr Wan Abdul Aziz<br />
Wan Abdullah (left) with Managing Director, Datuk Badlisham Ghazali<br />
launching the 25th Anniversary Kick-Off celebration<br />
Malaysia Airports also took pride in the robust growth at other<br />
international and domestic airports around Malaysia. In the<br />
last 25 years growth at most of these airports either doubled<br />
or tripled – but more importantly, it still continues to grow.<br />
86
In 2016, Penang and Kota Kinabalu International Airports registered<br />
growth of 6.8% and 10.5% respectively. This growth has been facilitated<br />
by various capacity enhancements, efficiency measures and consolidation<br />
of operations that it undertook in the past years.<br />
Inspiration<br />
Malaysia Airports is also among the country's top performing governmentlinked<br />
companies (GLC) with revenue tripling for past 10 years.<br />
As for future outlook, Malaysia Airports' five-year business plan, Runway<br />
to Success (RtS2020) is well underway in ensuring the airport operator<br />
becomes a global leader in creating airport cities.<br />
Under the RtS2020 plan is the KLIA Aeropolis. This project is an<br />
opportunity for Malaysia Airports to expand as a complete, synergistic<br />
aviation ecosystem that provides best in-class connectivity, speed<br />
and agility. Badlisham also said the project enhances their role as<br />
an economic enabler by contributing significantly to the national<br />
GDP and job creation. KLIA Aeropolis is expected to have an<br />
estimated GDP contribution of about RM30 billion with 56,000<br />
jobs created over a 15-year period.<br />
Malaysia Airports also recently signed a Memorandum of<br />
Understanding (MoU) with Cainiao Network to explore the potential<br />
on developing a regional e-commerce and logistics hub in KLIA<br />
Aeropolis. The signing was conducted in conjunction with the<br />
launch of the world’s first digital free trade zone (DFTZ) outside of<br />
China.<br />
KLIA Aeropolis was chosen as the site of the initial phase of DTFZ<br />
due to KLIA's extensive network connectivity; progressive<br />
infrastructure with its three independent runway system and<br />
capacity for a future fourth runway; its existing Free Commercial<br />
Zone (FCZ); and a ready logistics ecosystem populated with four<br />
top worldwide integrators and 20 global freight forwarders.<br />
Malaysia Airports' Managing Director, Datuk Badlisham Ghazali (second from<br />
right) showing the KLIA Aeropolis model to Minister of Transport, Dato' Sri<br />
Liow Tiong Lai (third from right)<br />
Presently, Malaysia Airports is the<br />
second largest airport operator group<br />
in the world in terms of number of<br />
passengers handled. In 2016, it<br />
registered nearly 89 million passenger<br />
traffic. Badlisham said the future goal<br />
is to increase this number to 115 million<br />
passengers a year with KLIA<br />
contributing 69 million.<br />
The new Guest Experience Centre is<br />
located at Level 5, KLIA<br />
In order to achieve these numbers, he<br />
said the plans would include the soon<br />
to be launched KLIA-klia2 Terminal<br />
Do you know KLIA has a new children's playground at<br />
Level 5, Main Terminal Building?<br />
Transfer, refurbishing airport facilities,<br />
promoting unique experiences such<br />
as the KLIA Premier Access services and ensuring all Malaysia<br />
Airports employees are inculcated with the right culture<br />
through the Malaysia Airports Brand Identity Book.<br />
Deputy Prime Minister, Dato’ Seri<br />
Ahmad Zahid Hamidi (second from<br />
right) launched the KUL VIP Access<br />
Clean toilets are a priority at Malaysia<br />
Airports!<br />
Other brand new customer service initiatives at KLIA includes<br />
the KUL VIP Access service, a new Guest Experience Centre,<br />
children's playground and vertical hanging garden.<br />
Meanwhile, in line with the 25th anniversary, Malaysia Airports<br />
will be organising several events namely a 25th anniversary<br />
dinner, commemorative souvenirs and murals, 25-day<br />
countdown lucky draw, 25th anniversary golf tournament,<br />
KLIA Aeropolis marathon, retail and culinary promotional<br />
events and a nationwide 25 Fruit Fest celebration.<br />
87
Inspiration<br />
DR GROUP<br />
HOLDINGS:<br />
GROWING OVER<br />
25 YEARS WITH<br />
MALAYSIA AIRPORTS<br />
DR Group Holdings Founder and Group Managing Director, Dato'<br />
Dahlan Rashid<br />
A former Pernas Sime Darby employee, Dahlan said he was<br />
never afraid of getting involved in a field he was unfamiliar<br />
with as he always had the support needed from relevant<br />
organisations. This included the Commercial Division of<br />
Department of Civil Aviation (DCA), back when Malaysia<br />
Airports was not a separate entity as it is today. He says:<br />
Working together with Malaysia Airports since day one has<br />
opened doors for us to network with reputable principals and<br />
international retail players, acquire more quality brands, offer<br />
better product range and also significantly improve the shop<br />
display and presentation.<br />
From the first retail chocolate outlet at Subang<br />
Airport in 1984 to opening a Porsche Design Outlet<br />
at MOP KLIA Sepang in 2015, DR Group Holdings<br />
Sdn Bhd has come a long way in partnering with<br />
Malaysia Airports. Its Founder and Group Managing<br />
Director, Dato' Dahlan Rashid walks through the<br />
journey of becoming one of the pioneers in the<br />
Malaysian airport retail industry<br />
Outlet Choc Stop@Departure, The BrandLaureate - SME<br />
Chapter Awards 2011's Best Brand in Brand Strategy and the<br />
Tourism Ministry's Best Specialty Store Award 2007 for Multi<br />
Trading & Supplies Sdn Bhd.<br />
FORGING RELATIONSHIPS<br />
The engagement with DCA helped convert a kiosk business<br />
into a full-fledged duty-free shopping plaza. This was the<br />
tipping point for the business expansion when we successfully<br />
bid for retail concessions at other international airports in<br />
Malaysia. From humble beginnings, all these ventures<br />
blossomed from a duckling into a beautiful swan.<br />
ACHIEVEMENTS AND ACCOLADES<br />
Our business started as a single retail outlet. But, it has evolved<br />
into a diversified business interest that includes retail network<br />
both airport and non-airport, distribution of confectionery<br />
brands, property development & management and<br />
confectionery manufacturing.<br />
Over the years DR Group has gained numerous awards and<br />
recognitions which includes the most recent KLIA Awards 2015<br />
Chairman’s Award, Malaysia Airports' Concessionaires<br />
Conference 2016 Champions Award for Perfume & Cosmetics<br />
Colours & Fragrances (KLIA), T.O.U.C.H Campaign for<br />
Customer Service Excellence in 2014's Most Outstanding<br />
We have always forged a close and cordial relationship with<br />
Malaysia Airports since the inception of DR Group. More<br />
importantly, both parties share a common goal of developing<br />
the travel retail industry as a whole. Our regular discussion<br />
and engagement with Malaysia Airports on the airport retail<br />
layout, marketing and promotion helps to chart a clear future<br />
direction for the industry.<br />
As a concessionaire, we are proud to say that DR Group is<br />
recognised as an image partner to Malaysia Airports. It is no<br />
secret that we invest heavily in the outfit of all our airport retail<br />
outlets. We believe that by doing so we are contributing to<br />
the overall total airport experience to air travellers.<br />
88
Inspiration<br />
secondly, well-executed customer engagement strategy which<br />
made our P&C airport outlet a favourite among locals and<br />
tourists. The Champions Award for P&C at the Malaysia<br />
Airports Concessionaire Conference 2017 affirmed our position<br />
as the market leader based on customer service level and<br />
sales contribution per square feet. Such recognition spurs us<br />
to work even harder to retain the Champion’s title in the future.<br />
We would also like to state that Malaysia Airports has always<br />
been supportive towards its loyal partners. Developing trust<br />
and a win-win relationship between both parties are important<br />
especially in Malaysia Airports' effort in supporting and<br />
nurturing Bumiputra entrepreneurs in this niche industry into<br />
regional champions. In tandem with the rise of Japanese<br />
tourists in 1980s and 1990s and inbound tourists from China<br />
with high purchasing power in the new millennium, Malaysia<br />
Airports' tactical campaign in marketing KLIA as a shopping<br />
destination in this region has been instrumental to the growth<br />
of duty-free sales for the past 25 years.<br />
A MODEST AFFAIR<br />
We are celebrating our silver jubilee on a small scale. We<br />
believe in keeping a low profile over the years and allow our<br />
action to do the talking instead. We are grateful that we have<br />
been in business for this long and we pray that the established<br />
cooperation with Malaysia Airports shall continue for<br />
generations to come.<br />
On downtown retail, we will continue to seek retail opportunities<br />
in high traffic areas such as premium outlets and tourist<br />
attractions. Through organic expansion, we aim to be a leader<br />
in chocolate specialist retail in Malaysia. On the manufacturing<br />
side, in light of the Government’s increased budget allocation<br />
on food production and emphasis on downstream processes,<br />
we intend to jump on the bandwagon to capitalise on the<br />
opportunities from government agencies. At the same time,<br />
we are intensifying our production output through innovation<br />
and increased production efficiency. Given that food represents<br />
a huge chunk of our trading business, building on our own<br />
production capability can be seen as a way of managing the<br />
risk and exposure to currency fluctuation.<br />
Airport business is pivotal for the Group’s growth as it gives<br />
the Group the recognition and support from principal and<br />
business partners. Airport retail has been and continues to<br />
be a core business for the Group. As a pioneer and a loyal<br />
partner, we definitely look forward to the next 25-year journey<br />
with Malaysia Airports!<br />
FOR THE NEXT 25 YEARS AND BEYOND<br />
Our perfume and cosmetics (P&C) retail arm that specialises<br />
in world class beauty products is the de facto number one<br />
P&C retailer at KLIA with several high performing branches<br />
around Malaysia. The success of our P&C business lies in firstly,<br />
a capable team of highly-trained, motivated sales professionals<br />
who are recognised as among the best in the industry and<br />
DR Group Holdings Founder, Dato' Dahlan Rashid receiving the<br />
Chairman's Award during the KLIA Awards 2015 from Malaysia<br />
Airports' Chairman, Tan Sri Dato' Sri Dr Wan Abdul Aziz Wan<br />
Abdullah (left)<br />
89
Badlisham Speaks<br />
THE VIEW FROM<br />
THE TOP<br />
Managing Director, Datuk Badlisham Ghazali speaks on airline<br />
partner collaboration and why it is vital for the success of the<br />
airport operator in ensuring a 'Total Airport Experience'<br />
We are turning 25 years old this year and I'm delighted to share that<br />
we are enhancing and improving our airline relationship management<br />
to maximise each and every passenger experience under the Total<br />
Airport Experience (TAE) initiative – one of the four strategic pillars<br />
in our five-year business plan, Runway to Success 2020 (RtS2020).<br />
TAE is about re-envisioning the airport experience for our<br />
stakeholders, emphasising on passenger experience, with airlines<br />
and retailers playing a more defying and supporting role. Our focus<br />
is to go beyond ensuring operational efficiency, hence why it has<br />
been structured into three core elements – meeting basic needs,<br />
providing unique experiences and creating memorable moments.<br />
It shall also encompass all the touch points in enhancing airportpassenger,<br />
airport-retailer and airport-airline relationship. In<br />
providing a unique experience, we are introducing a new initiative<br />
called KUL VIP Access.<br />
This new initiative is a collaboration with our airline partners – Malaysia<br />
Airlines, Malindo Air and AirAsia – where we hope to enhance<br />
passenger experience by offering a door-to-gate VIP experience.<br />
We will be incorporating our previously launched KLIA Premier<br />
Access concierge service into this initiative, along with working<br />
hand-in-hand with other business partners such as Plaza<br />
Premium Lounge and KLIA Express.<br />
For a fee ranging between RM80 and RM200, KUL<br />
VIP Access will cater to both departing and arriving<br />
international passengers. Among the services,<br />
includes limousine services, exclusive dining and<br />
attractive shopping deals, as well as a dedicated<br />
escort, buggy and fast-track services. This<br />
collaboration will not only benefit our passengers<br />
but also the airport community as a whole.<br />
Today, Malaysia Airports is among the world’s top<br />
five largest airport operators in terms of number<br />
of passengers handled and KLIA is among the<br />
top 25 busiest airports in the world. Last year,<br />
KLIA surpassed the 50 million passengers per<br />
annum (MPPA) mark and grew by 7.6% to nearly<br />
53 MPPA. However, our success is not measured<br />
by traffic growth alone. As an airport operator<br />
and a service provider whose aim is to<br />
transform into a service leader, it is vital for<br />
Malaysia Airports to become a customercentric<br />
organisation and that is what we will<br />
fully be, come 2020.<br />
90
Inspiration<br />
Shell Company volunteers packing food<br />
for a soup kitchen<br />
Children from Lighthouse Children Welfare<br />
Home enjoying a meal<br />
TLFP volunteers at Jason's Food Hall<br />
WASTE NOT,<br />
WANT NOT<br />
Non-profit initiative, The Lost Food Project tackles food<br />
wastage in the Klang Valley by gathering surplus food,<br />
redistributing it to charities and feeding those in need!<br />
Malaysians waste 15,000 tonnes of food<br />
daily, according to The Solid Waste<br />
Management and Public Cleansing<br />
Corporation (SWCorp Malaysia). How<br />
do we tackle this? The Lost Food<br />
Project's (TLFP) Founder, Suzanne<br />
Mooney has this to say, "Plan your<br />
meals, share your meals, give to others<br />
when you have too much and try to<br />
compost. Get creative with leftovers!"<br />
WHAT DO THEY DO?<br />
TLFP gathers surplus foods from a<br />
number of supermarkets and<br />
manufacturers and redistributes to many<br />
charities across the Klang Valley. Mooney<br />
said, "We want to reduce the<br />
environmental damage and at the same<br />
time, feed those most in need. This is a<br />
community-based charity and we are<br />
very reliant on volunteers. So, if people<br />
want to help out in our warehouse, assist<br />
with deliveries, liaise with some of our<br />
charities or perhaps help events – they<br />
should definitely contact us!"<br />
91
Inspiration<br />
WHAT ARE THEY DOING?<br />
TLFP was formed in October 2015. Since<br />
February 2016, it has saved more than<br />
300,000 kilogrammes food and counting.<br />
This translates to roughly 500,000 meals<br />
if each meal weighed 600 grammes.<br />
Currently, TLFP works with five food<br />
partners and are involved in meeting<br />
supermarket loading bay managers,<br />
discussing the best way to save food<br />
that is thrown out daily. Mooney said,<br />
"They give us a preferred time and day<br />
to collect the food and our volunteers<br />
meet and oversee the process." She<br />
said some food are delivered directly to<br />
charity recipients while others are picked<br />
up from a designated area. These<br />
surplus food are rejected by<br />
supermarkets for various reasons and<br />
this include wrong packaging, wrong<br />
weight and incorrect shapes.<br />
TLFP'S SUPPORT GROUPS<br />
Mooney said, "We have received<br />
tremendous support from Mardi<br />
(Malaysian Agricultural Research<br />
and Development Institute),<br />
governmental programme MySAVEFood<br />
and various other government<br />
departments and we are trying to work<br />
together with them on several initiatives.<br />
It has been really inspiring to work with<br />
these organisations."<br />
She added that, "We are also in touch<br />
with various other NGOs who are tackling<br />
food waste and trying to share data so<br />
as to not recreate the wheel. Through<br />
all these contacts, we have made more<br />
contacts and this has helped to keep the<br />
ball rolling. As for private sponsors and<br />
donations, we have had a few really<br />
generous donours who have helped to<br />
start running our food truck – but we will<br />
Malaysians waste 15,000 tonnes of food daily, according to The Solid Waste Management and<br />
Public Cleansing Corporation (SWCorp Malaysia)<br />
need more of these soon. These funds<br />
will help run our truck and soon our<br />
warehouse which we hope to be<br />
operational soon."<br />
A HELPING HAND<br />
Some of the organisations that receive<br />
food and or groceries from TLFP include<br />
Lighthouse Children Welfare Home<br />
Association, Malaysian Sociological<br />
Research Institute, Alliance of Chin<br />
Refugees, Women’s AID Organisation,<br />
Kechara and Pertiwi soup kitchens,<br />
Positive Living, Institut Onn Ja'afar,<br />
refugee events under the United Nations<br />
High Commissioner for Refugees<br />
(UNHCR Malaysia) and in the pipeline:<br />
Yayasan Chow Kit and Dignity for<br />
Children Foundation.<br />
WHAT'S IN IT FOR<br />
THE FUTURE?<br />
We are dedicated to education and<br />
awareness and are working with the<br />
schools to educate the younger<br />
generation. We are also working towards<br />
composting those inedible food items.<br />
Sustainability in all forms is in the<br />
forefront of our minds.<br />
One such project is the<br />
#cleanplatechallenge. TLFP hopes<br />
to work with celebrity chefs on<br />
several projects to spread awareness<br />
and raise funds.<br />
Another key area is expanding what they<br />
do. Currently operating within the Klang<br />
Valley, TLFP has plans to expand across<br />
different states in Malaysia but it firmly<br />
states it needs to ensure the smooth<br />
running of its warehouse operations in<br />
Kuala Lumpur.<br />
So, if you're interested, Mooney said,<br />
"Please do get in touch and join the<br />
volunteer community. If you don't have<br />
time to spare, consider helping by<br />
donating funds to ensure we can reduce<br />
the unnecessary environmental damage<br />
and feed the most vulnerable in<br />
Malaysian society. Be part of the change."<br />
Surplus food from Jason's Food Hall<br />
Say cheese!<br />
Freshly-baked croissants ready for<br />
hungry tummies!<br />
Drop an email at: info@thelostfoodproject.org or<br />
donate via: simplygiving.com/social/thelostfoodproject or visit thelostfoodproject.org for more details.<br />
92
Inspiration<br />
BUSINESS<br />
TRAVELLERS,<br />
YOU SHOULD HAVE THESE 10 FREE APPS<br />
If airports, planes and being in a foreign<br />
place sound like what you do almost<br />
every day, here are 10 FREE apps for<br />
Android and iOS users that will surely<br />
lend you a digital hand<br />
93
Inspiration<br />
TRIPIT: TRAVEL<br />
ORGANIZER<br />
Forward your travel<br />
confirmation emails to<br />
plans@tripit.com and the<br />
app creates a master<br />
itinerary for each of your<br />
trips that you can access<br />
wherever you are.<br />
DUFL<br />
Your personal packer and dry-cleaners, the app sends you a large suitcase that you send<br />
back filled with your own business travel clothes which DUFL photographs, inventories,<br />
cleans and stores. Use the app to choose your clothing for the next trip and your suitcase<br />
will be waiting at your hotel. At the end of the trip, the service will pick up, clean and store<br />
your clothes so they're ready for your next trip. The services come with a fee.<br />
TRIP.COM — CITY<br />
& TRAVEL GUIDE<br />
It uses your interests,<br />
the time of day, the local<br />
weather and your location<br />
to help you discover<br />
the best attractions,<br />
events, restaurants and<br />
hotels nearby.<br />
HOTELTONIGHT<br />
Book last minute hotel<br />
deals for today, tomorrow<br />
or even tonight without<br />
paying hefty prices.<br />
SKYSCANNER<br />
Search, compare and<br />
book cheap flights, hotels<br />
and car rentals across a<br />
plethora of companies in<br />
just minutes.<br />
DOCUSIGN<br />
The key feature? Send documents<br />
for others to sign. The app also<br />
stores, manages and accesses<br />
your documents from anywhere.<br />
Supports PDF, Word, Excel,<br />
Images (JPEG, PNG, TIFF), Text<br />
and more.<br />
WIFI FINDER<br />
If there's one thing that annoys<br />
in this time and age is being<br />
without an internet connection.<br />
The nifty app helps you with<br />
just that.<br />
GOOGLE TRANSLATE<br />
Different country could mean<br />
different language. So, don't get<br />
lost in translation and use this<br />
app to learn a few words or<br />
phrases in the local lingo!<br />
EVERNOTE<br />
This app has a business slant apart from being a regular<br />
digital notebook. It has the ability to share notebooks<br />
with multiple collaborators and oversee a workspace<br />
consisting of dozens of notebooks and collaborators.<br />
XE CURRENCY<br />
How much is RM100 in USD? Use this app for currency<br />
conversion. On top of that, add a table for more currencies<br />
you want to convert to your preferred currency. You can<br />
also add a currency widget to your iOS notification centre<br />
or Android home screen with live updating rates.<br />
94
Joyful Experience @ Malaysia Airports<br />
OF LIFESTYLE<br />
96<br />
In this segment of Convergence,<br />
to put things into three simple<br />
perspectives, we would like you<br />
to be informed, be inspired and<br />
be there.<br />
101<br />
105<br />
96<br />
101<br />
105<br />
108<br />
Best Countries For<br />
Women In 2017<br />
Aviatricks & Treats<br />
Reality Check<br />
What's Converging<br />
108
Special Feature<br />
WHO RUNS<br />
THE WORLD?<br />
GIRLS!<br />
According to the World Bank, there are<br />
over 3 billion women on this planet. Some<br />
of them are mothers, teachers, CEOs,<br />
artists, accountants, lawyers, doctors,<br />
engineers, architects, judges, Prime<br />
Ministers, Presidents, sisters, daughters and<br />
many other titles. But, deep down they're<br />
people. They are around us and with us. In<br />
this article, Convergence celebrates women<br />
around the world by bringing you the best<br />
countries for women in 2017.<br />
96
Special Feature<br />
SWEDEN<br />
It not only happens to be the best country for women, it also<br />
happens to be the best country to raise your children and<br />
the best country for green living. Here are several reasons as<br />
to why it remains the top for being a women-focused nation:<br />
• Pregnant women receive free or subsidised prenatal care<br />
• Parents receive 480 days of paid leave that can be split<br />
between two partners<br />
• Government provides monthly child allowance till the age<br />
of 16<br />
• Equality within the current Swedish Cabinet with 12 female<br />
ministers and 12 male ministers<br />
• Gender-neutral day care centres<br />
• Nearly two-thirds of University degree holders are women<br />
• A gender pay gap that is slowly closing<br />
US News and World Reports Data Reporter, Deidre Phillips<br />
was quoted by a Swedish news outlet saying, "Relative to<br />
the countries ranked, Sweden scored highest in a compilation<br />
of five factors that are relevant to the well-being of women:<br />
cares about human rights, gender equality, income equality,<br />
safe and progressive. Survey participants from around the<br />
world consider Sweden the No 1 country that most strongly<br />
exemplifies gender equality and cares about human rights<br />
and rank it in the top-ten for the three other factors included."<br />
Stockholm's colourful Metro stations<br />
The Swedish Cabinet has 12 female Ministers<br />
The country really takes its feminism seriously when this is<br />
what it has to say on its government website, "Sweden has<br />
the first feminist government in the world. This means that<br />
gender equality is central to the Government’s priorities ̶ in<br />
decision-making and resource allocation. A feminist<br />
government ensures that a gender equality perspective is<br />
brought into policy-making on a broad front, both nationally<br />
and internationally."<br />
"Women and men must have the same power to shape society<br />
and their own lives. This is a human right and a matter of<br />
democracy and justice. Gender equality is also part of the<br />
solution to society’s challenges and a matter of course in a<br />
modern welfare state – for justice and economic development.<br />
The Government’s most important tool for implementing<br />
feminist policy is gender mainstreaming, of which genderresponsive<br />
budgeting is an important component."<br />
If you're travelling to Sweden, here are recommended places<br />
to go or things to do: visit the Stockholm Metro Art Gallery,<br />
stay in an ice hotel or tree hotel in the Arctic forest or perhaps<br />
you fancy visiting the country's nuclear reactor which can be<br />
viewed 25 metres underground.<br />
97
Special Feature<br />
DEN<strong>MAR</strong>K<br />
Second in line to be ranked is Denmark. The country<br />
strongly believes being a parent should not come<br />
in the way of improving life either professionally<br />
and or personally. So, what did they do?<br />
The Danish Maternity Leave Act describes what<br />
you are entitled to as an employee by law in terms<br />
of leave. There are also benefits related to maternity<br />
and parental leave that are determined by the<br />
employer and or employee agreement. In practical<br />
terms, there are three types of leave related to<br />
having a child: leave during pregnancy, maternity<br />
leave and parental leave.<br />
By law, parents are entitled to a maximum of 52<br />
weeks of leave. You read that right. 52 weeks equals<br />
to one year of paid leave. However, the total<br />
amount may not necessarily involve your full salary.<br />
Furthermore, Denmark employs a universal health<br />
care system in which citizens receive mostly free<br />
medical care. Higher education is also free.<br />
Although the country's tax rate is among the<br />
highest in the world, it sure knows how to keep its<br />
citizens happy!<br />
If you're travelling to Denmark, here are<br />
recommended places to go: The Little Mermaid<br />
sculpture at Copenhagen, 19th-century amusement<br />
park Tivoli Gardens and this one is particularly for<br />
the avid Instagrammers: Nyhavn (New Harbour)<br />
with its multi-coloured houses and cafes dotting<br />
the quayside.<br />
According to Danish laws, parents who are expecting a<br />
child are entitled to one year of paid leave<br />
The Little Mermaid sculpture at Copenhagen<br />
98<br />
The multi-coloured houses and cafes<br />
at Nyhavn (New Harbour)
Special Feature<br />
In 2016, the World Economic Forum's (WEF) Global Gender Gap report revealed that Norway<br />
scored 0.84. The gender pay gap scale states that 0 is inequality and 1 is complete equality<br />
NORWAY<br />
Scandinavian countries are definitely<br />
dominating the scene when it comes to<br />
best countries for women because<br />
Norway is our lucky number 3!<br />
The non-governmental organisation<br />
Save the Children published a report in<br />
2016 that looked at 'The Girl's<br />
Opportunity Index' which ranked 144<br />
countries based on five factors that are<br />
used as measures for the societal<br />
conditions of girls: prevalence of child<br />
marriage, adolescent fertility, maternal<br />
mortality, percentage of female<br />
members of parliament and rate of<br />
lower-secondary school completion. The<br />
report ranked Norway third.<br />
In terms of addressing gender pay gap,<br />
the World Economic Forum's (WEF)<br />
Global Gender Gap 2016 report revealed<br />
that Norway scored 0.84 where 0 is<br />
inequality and 1 is complete equality.<br />
The WEF report monitors gender<br />
disparities in 144 countries in the four<br />
areas of economy, health, education and<br />
politics.<br />
The report revealed that for every USD1<br />
a woman earned in Norway, a man<br />
earned USD1.27 which translates to an<br />
average annual salary equalling about<br />
USD57,856 for women and USD73,257<br />
for men. Seventy-six percent of<br />
Norwegian women are part of the<br />
national labour market while Norwegian<br />
men's participation is 80 percent.<br />
If you're travelling to Norway, here are<br />
recommended places to go: The<br />
Vigeland Park in Oslo, view the Northern<br />
Lights (if you're in luck!) and do not<br />
forget to be mesmerised by the modern<br />
architecture that is the Norwegian<br />
National Opera & Ballet building.<br />
NETHERLANDS<br />
The Bicycle-loving nation, Netherlands, is at number 4. On its government website,<br />
this is what the executive powers are saying, "Equality between women and men<br />
is of vital importance, all over the world. But in practice, women and men are not<br />
always treated equally. The Dutch government is therefore committed to equal<br />
treatment for women and to strengthening women’s position in developing<br />
countries."<br />
This also includes the notion that women are entitled to make choices when it<br />
concerns their own body because in January 2017, the country's Foreign Trade and<br />
Development Cooperation Minister, Lilianne Ploumen announced that she intends<br />
to establish an international fund which would finance projects relating to access<br />
for birth control, abortion and women’s education, throughout developing countries.<br />
In Parliament, a quarter of the 150 Lower House seats belong to women with the<br />
Speaker of the House being Morocco-born Khadija Arib. Moreover, the country is<br />
gearing for its election on 15 March 2017, perhaps we shall see a larger female<br />
representation?<br />
But, if you're visiting the tulip country, here are places to go: capital city Amsterdam,<br />
the idyllic Giethoorn which has no roads or cars but boats, the Anne Frank House<br />
and Museum and the Rijksmuseum which houses several European masterpieces.<br />
In the Netherlands, tulip season extends from the end of March to the<br />
middle of May, but mid-April usually sports the most picturesque blossoms<br />
99
Special Feature<br />
CANADA<br />
We all know the country's Prime Minister Justin<br />
Trudeau, who often calls himself a feminist, has<br />
said improving relationships with indigenous<br />
communities and working toward gender equality<br />
are key priorities for his government. So, what<br />
has been done? During the 2015 election, 88<br />
women were voted into the House of Commons<br />
and with 338 seats. That means 26 percent of the<br />
House is female.<br />
The country which ranks fifth also has a Status for<br />
Women Canada federal government organisation<br />
that promotes equality for women and their full<br />
participation in the economic, social and<br />
democratic life of Canada. The organisation works<br />
to advance equality for women by focusing its<br />
efforts in three priority areas: increasing women's<br />
economic security and prosperity; encouraging<br />
women's leadership and democratic participation;<br />
and ending violence against women and girls.<br />
According to government statistics, educational<br />
attainment among women has increased<br />
significantly. The proportion of women aged 25<br />
to 64 with a university certificate or degree grew<br />
at a faster pace than that of men, more than<br />
doubling between 1991 and 2015 from 15% to<br />
35%. The proportion of men with a university<br />
certificate or degree also grew during that time<br />
period, but to a slightly lesser degree than women<br />
(19% in 1991 and 30% in 2015).<br />
In Canada, women also account for the majority<br />
of recent post secondary graduates in all provinces<br />
and territories. Since the early 1990's, the majority<br />
(56%) of students enrolled in Canada's public<br />
colleges and universities in 2013-14 were women.<br />
Canadian Prime Minister, Justin Trudeau<br />
Performers at a Canadian powwow which<br />
showcases aboriginal history and culture<br />
The proportion of women was even higher among those who were enrolled<br />
as part-time students (59%). Similarly, women accounted for 58% of the<br />
total number of graduates in 2013.<br />
In the workforce, Employment, Workforce Development, and Labour<br />
Minister, Patty Hajdu said, "When women have equal opportunities to<br />
succeed, our country and our economy are stronger for it. With women<br />
now representing nearly 60% of all University graduates and having the<br />
second highest employment rate among G7 countries, we know that our<br />
progress has been real, but the systemic barriers that remain are real, too.<br />
We must continue to work together to break down these barriers and give<br />
women equal opportunities to thrive in the workforce."<br />
All in, the country's stance on women is summed up by Status of Women<br />
Canada Minister, Maryam Monsef who said, "Our government is determined<br />
to remain a leader on gender equality, preventing gender-based violence<br />
and developing innovative solutions for women’s economic empowerment,<br />
while advocating strongly for women’s rights at home and globally."<br />
If you're travelling to Canada, here are places we recommend: a good hike<br />
at the Banff National Park or a ski trip to the Canadian Rockies, the infamous<br />
Niagara Falls and perhaps lunch at CN Tower's revolving restaurant!<br />
In Canada, women account for the<br />
majority of recent post secondary<br />
graduates in all provinces and territories<br />
*The countries are ranked according to the Best Countries 2017 report, a joint<br />
rankings and analysis project of US News & World Report, Y&R's BAV Consulting<br />
and the Wharton School of the University of Pennsylvania. The report is based on<br />
9,000 respondents' opinions and a total of 80 countries were ranked.*<br />
100
The [F]light Side<br />
If you've only got less than a minute to spare,<br />
here are short yet interesting aviation facts before you flip the page!<br />
SECRET<br />
BEDROOMS?<br />
Did you know that most<br />
Boeing 777 and 787 aircraft<br />
have bedrooms for the<br />
cabin crew? After all,<br />
flight attendants<br />
are humans too!<br />
These beds are<br />
hidden from<br />
passengers and<br />
has a secret<br />
stairway<br />
leading<br />
to it.<br />
SIX MILLION PARTS!<br />
A Boeing 747 is also known as the 'Queen of the Skies'.<br />
Why? Because it was the first huge body aircraft ever<br />
produced. It is also made up of six million parts which are<br />
all controlled by pilots sitting in the cockpit operating the<br />
switches and buttons from their fingertips!<br />
WORLD'S SMALLEST JET<br />
The Bede BD-5 Microjet weighs slightly over 160 kilogrammes.<br />
A Guinness World Record holder, its a treat to witness or fly<br />
one of these babies. The jet was also featured in one of<br />
James Bond's film – Octopussy.<br />
101
Chronicles<br />
INTERNATIONAL<br />
WOMEN'S DAY<br />
<strong>MAR</strong>CH 08<br />
Turning<br />
Back Time<br />
WILL YOU #BE BOLD FOR CHANGE?<br />
In 1910, German activist Clara Zetkin<br />
had a vision. It was to create a day<br />
specifically dedicated to women all<br />
around the world.<br />
A former Leader of the Women's Office<br />
for Germany's Social Democratic Party,<br />
she tabled the idea at a conference and<br />
proposed that every year in every<br />
country there should be a celebration<br />
on the same day-a Women's Day-to<br />
press for their demands. The rest they<br />
say, is history.<br />
Today, International Women's Day is<br />
a global day celebrating the social,<br />
economic, cultural and political<br />
achievements of women and is a day<br />
dedicated towards accelerating<br />
gender parity.<br />
This year, the 2017 theme is 'Be Bold<br />
For Change'. According to the<br />
International Women's Day (IWD)<br />
organisation, "Every person women,<br />
men and non-binary people can play a<br />
part in helping drive to better outcomes<br />
for women. Through meaningful<br />
celebration and targeted bold action,<br />
we can all be responsive and responsible<br />
leaders in creating a more gender<br />
inclusive world. The World Economic<br />
Forum predicts the gender gap won't<br />
close entirely until 2186. This is too long<br />
to wait. So around the world,<br />
International Women's Day provides an<br />
important opportunity for ground<br />
breaking action that can truly drive<br />
greater change for women."<br />
As such, IWD believes that change is<br />
imminent if each and every person<br />
declared bold actions one would take<br />
as an individual or organisation to help<br />
progress the gender agenda. This<br />
could range from supporting the cause<br />
by sharing it on social media channels<br />
to hosting your own IWD event and<br />
having proactive discussions regarding<br />
issues concerning women in your<br />
neighbourhood.<br />
If you're looking for more ideas on<br />
how to be a part of this, visit<br />
www.internationalwomensday.com<br />
102
TURI WIDERØE<br />
APRIL 30<br />
Chronicles<br />
Picture by Scandinavian Airlines (SAS)<br />
NORWAY'S FIRST FEMALE<br />
PILOT MAKES HISTORY!<br />
Aviation was in her blood but<br />
Norwegian Turi Widerøe did a short<br />
stint designing magazine pages before<br />
she finally realised her true calling was<br />
to fly the skies.<br />
of aeronautics for the year. She also<br />
received the Amelia Earhart medal,<br />
given by Ninety-Nines, an international<br />
organisation of women pilots founded<br />
by Amelia Earhart.<br />
After getting her professional pilot<br />
license in 1967, she worked with her<br />
family's airline, Widerøe, a regional airline<br />
founded by her father and operating in<br />
Nordic countries since 1934.<br />
But, Turi made headlines across the<br />
Western world in 1969. She was<br />
Scandinavian Airlines System (SAS)'s<br />
first female pilot and the first woman<br />
to fly for a Western airline.<br />
On 30 April 1969, she flew her first<br />
scheduled flight. In the same year, she<br />
was awarded the Harmon International<br />
Trophy for outstanding international<br />
achievement in the arts and or science<br />
During her career, Turi flew the Convair<br />
440 Metropolitan, SAS's jet aircraft, the<br />
Caravelle and the DC-9.<br />
After 10 years at SAS, she retired and<br />
became a radio journalist before<br />
returning to publishing and corporate<br />
communications. She has also<br />
illustrated books and has a master’s<br />
degree in history from the University of<br />
Tromsø in Norway.<br />
Oslo-born Turi turns 80 this year. Her<br />
first officer’s uniform is on display at the<br />
National Air and Space Museum in<br />
Washington DC, United States.<br />
103
Chronicles<br />
SULTAN ABDUL HALIM<br />
AIRPORT<br />
SERVING 800,000<br />
PASSENGERS ANNUALLY<br />
A closer look at the airport's<br />
modern architecture<br />
Sultan Abdul Halim Airport, Alor Setar, Kedah<br />
The airport in the 1950s<br />
Did you know that the first civil aircraft landed in then<br />
Malaya at the Sultan Abdul Halim Airport, popularly<br />
known as the Alor Setar Airport in the early 1920s?<br />
The airport was also a buzz of activity for Dutch<br />
airlines, KLM, as it operated fortnightly services<br />
in the late 1920s.<br />
Today, located at Kepala Batas and 13 kilometres<br />
away from Alor Setar town, the airport serves<br />
national carrier Malaysia Airlines, Firefly and<br />
AirAsia.<br />
It handles around 14 flights daily with most<br />
destinations headed towards KL International<br />
Airport (KLIA) and Subang Airport.<br />
The airport underwent several upgrades and<br />
renovations with the most recent being in 2006<br />
after a new terminal was opened and its runway<br />
extended to 2,745 metres.<br />
Today, the Sultan Abdul Halim Airport can handle<br />
up to 800,000 passengers annually.<br />
Two new aerobridges in the new terminal has allowed<br />
for smoother passenger traffic as well as paved way<br />
for increased land area. The airport has more space<br />
for aircraft bays, capable of holding two Airbus 330<br />
and one ATR 72 at any time. Three additional<br />
baggage conveyor system and two customs counters<br />
were also incorporated ensuring travellers a hasslefree<br />
experience at the airport.<br />
In addition, there are plenty of choices for food and<br />
beverages as well as retail therapy for passengers,<br />
offering brands both local and international.<br />
Apart from being a commercial airport, the Royal<br />
Malaysian Air Force (RMAF)'s training division is also<br />
based there utilising the same runways as the airport.<br />
The airport before it was<br />
upgraded in 2006<br />
An interior view of the airport<br />
104
Reality Check<br />
WHAT DO YOU THINK<br />
OF THE NEW CUSTOMER<br />
INFORMATION CENTRE AND<br />
PLAYGROUND AT KLIA?<br />
CAN BE<br />
IMPROVED<br />
BAD<br />
GOOD<br />
On February 14, Malaysia Airports unveiled a brand<br />
new Customer Information Centre (CIC) at the KL<br />
International Airport (KLIA). The centre is a vibrant<br />
space fitted with a large information desk and<br />
multiple screens showcasing flight arrivals and<br />
departures, weather forecast on a world map and<br />
other information pertaining to the airports and<br />
Malaysia. On February 23, a children's playground<br />
was opened at the Viewing Deck, Level 5, KLIA.<br />
Thus, this issue's Reality Check sought feedback<br />
from the people who use these facilities the most<br />
– the passengers and airport staff! Here's what<br />
some of them had to say.<br />
Interactive screens at the Customer Information Centre<br />
Children's playground<br />
Customer Information Centre<br />
The playground is located at Viewing Deck, Level 5, KLIA<br />
105
Reality Check<br />
ERWAN EZAN<br />
Johor Bahru<br />
"It'll be nice to see real-time flight paths<br />
and latest currency exchange rates on top<br />
of the weather forecasts."<br />
ALEXANDRA FEDULOVA<br />
Moscow, Russia<br />
"The centre is great. Love the HD screens.<br />
As a whole, the place fits into the airport's<br />
modern architecture."<br />
LINA FARHANAH ALI<br />
Ipoh, Perak<br />
"I'm impressed. This allows passengers to<br />
seek information in a timely manner."<br />
WILMER OGAO-OGAO<br />
Mindanao, Philippines<br />
"I was looking at the departure screens and<br />
found the information displayed very useful.<br />
The screens are lower and at eye level for<br />
me which allows me to have a better view."<br />
IAN GALBRAITH<br />
London, England<br />
"For passengers rushing to their flights like<br />
myself, you wouldn't want to look at the<br />
screens for more than 30 seconds. I think<br />
it's fantastic."<br />
BRANDON FOO<br />
Kuala Lumpur<br />
"I think the KLIATV ads are entertaining.<br />
But, if the ads were not given too many<br />
screens and instead be replaced with more<br />
screens showing flight arrivals and<br />
departures, that would be better."<br />
RAMLIAH LAMPIT<br />
Kota Kinabalu, Sabah<br />
"It would be nice to see more advertorials<br />
promoting what's around KLIA or on hotels<br />
nearby for travellers."<br />
TAN SHAUN JIN<br />
Kuala Lumpur<br />
"It's a really nice cool space and I think it's<br />
the right way forward with airports moving<br />
away from analog information. The screens<br />
are also a good way in keeping your kids<br />
distracted while at the airport."<br />
106
Reality Check<br />
MUHAMAD IZWAN MAT YUSOF with his wife,<br />
Siti Suraya Rosni and children Aleesya Izzara<br />
and Alya Insyirah<br />
Kuala Lumpur<br />
"It's a good initiative by the airports but it would be better<br />
to have signages at eye level, a shoe rack and a security fence<br />
surrounding the play area."<br />
TENGKU KHAIDIR TENGKU SAMSUDIN with<br />
his children Tengku Iman Danial and Tengku<br />
Muhammad Akram (right)<br />
Muar, Johor Baru<br />
"It's nice. Allows the kids to role-play as pilots in the<br />
airplane space area."<br />
MOHD FADZIL SULAIMAN with his son,<br />
Muhammad Saif<br />
Kuala Lumpur<br />
"This is a fresh new look compared to the playground<br />
located at KFC (Kentucky Fried Chicken). A good way to utilise<br />
airport space."<br />
ELINA AZMAN with her children Iris Sandra<br />
and El Adrian<br />
Kuala Lumpur<br />
"The playground gives parents a short break. It's good<br />
but would be nice to have smaller equipment for babies to<br />
play too."<br />
MOHAMAD NOR MOHAMAD YASIN (left) with<br />
daughters, Taqinah Sabrina (in arms), Thaqifah<br />
Safiah, wife, Siti Nurul Ain Muhsin and family<br />
Kuala Pilah, Negeri Sembilan<br />
"My children are happily running around. That's a good sign.<br />
It will be nice to have other equipment such as a reading<br />
corner for both parents and child."<br />
107
What's<br />
C onverging<br />
Tourism Melaka collaborates<br />
with Malaysia Airports to<br />
increase tourist arrivals<br />
Malaysia Airports' Managing Director, Datuk Badlisham Ghazali<br />
(second from left) with his wife Datin Rogayah Ibrahim, Melaka Chief<br />
Minister Datuk Seri Idris Haron (centre) and dignitaries at the Tourism<br />
Melaka booth at klia2<br />
Welcome reception at KLIA<br />
Cultural performances were held at KLIA and klia2<br />
Malaysia Airports is collaborating with Tourism Melaka to<br />
promote the state's rich heritage and culture to travellers<br />
around the world.<br />
The collaboration saw daily cultural performances and the<br />
state's iconic features such as 'beca' (trishaw) at both terminals<br />
on display during the promotional period which ended on<br />
the last day of Chinese New Year. The collaboration will also<br />
see events at KLIA and klia2 highlighting Melaka's richness<br />
in heritage and culture allowing travellers and passengers<br />
around the world to get the latest travel information including<br />
hotel accommodations, tourist attractions, places of interest,<br />
events, festivals, deals and promotions within the state.<br />
In conjunction with the Chinese New Year celebration, a<br />
special welcome reception was also held for passengers of<br />
China Southern Airlines Flight CZ349 on January 29. The<br />
welcome reception was attended by Melaka Chief Minister,<br />
Datuk Seri Idris Haron and wife, Datin Seri Fadilah Abdullah,<br />
together with Malaysia Airports Managing Director, Datuk<br />
Badlisham Ghazali and wife, Datin Rogayah Ibrahim.<br />
Badlisham said that as custodian of several major gateways<br />
into the country, Malaysia Airports wishes to enhance its<br />
efforts in bringing the joyful Malaysian experience closer<br />
to international guests as well as helping to achieve the<br />
country’s target of 36 million tourist arrivals by 2020.<br />
He added, "Malaysia Airports certainly laud the government’s<br />
efforts to play an active role to ensure the success of Visit<br />
ASEAN Year 2017 and Visit ASEAN@50 campaigns, as well<br />
as to attract 8 million Chinese arrivals into Malaysia by 2020.<br />
As proud Malaysians, we take pride in having such a rich and<br />
diversified culture. I believe we have the perfect platform<br />
to reach and share our culture with visitors to our country."<br />
In his speech, Idris said, "Although Melaka is just a small<br />
state, but it has always stood tall with other developed cities<br />
such as Singapore and Hong Kong and has become one of<br />
the most popular tourist destinations in the world. In 2016,<br />
Melaka received 16.28 million tourist arrival and expected<br />
to receive 16.75 million tourists this year. Out of the figure,<br />
1.35 million or 26.72% are tourists from China, an increment<br />
of 472,692 tourists or 53.77% compared to the year of 2015.<br />
History shows that Melaka has strong connections with<br />
China since ancient times and in the recent years, friendly<br />
cooperation between Melaka and Chinese provinces and<br />
cities has been making progress, with great potential for<br />
bilateral cooperation in fields like maritime economy, culture<br />
and tourism."<br />
108
Seamless services to<br />
provide joyful experiences<br />
Malaysia Airports partners with taxi<br />
companies to promote KLIA Premier Access<br />
Malaysia Airports recently announced a partnership between taxi operators<br />
Mesra Indah Jaya (MIJ) and Airport Limo Malaysia (Airport Limo) to promote its<br />
personalised and end-to-end airport service, KLIA Premier Access to passengers.<br />
Sama-Sama Hotel KLIA who manages the KLIA Premier Access for Malaysia<br />
Airports made the announcement on February 15.<br />
KLIA Premier Access offers an exclusive fast-track airport experience for<br />
passengers complete with dedicated priority access, lounge facility and<br />
concierge services such as buggy service and escort service. Travellers will<br />
sail through their airport journey when passing through KLIA especially when<br />
greeted by friendly trained staff who will help them go through the various<br />
airport processes. This service is available to both arriving<br />
and departing passengers for a fee.<br />
Sama-Sama Hotel KLIA General Manager, Noorazzudin<br />
Omar said, "KLIA Premier Access is part of Malaysia Airports’<br />
initiatives to provide unique customer experiences in line<br />
with its mission to provide joyful experience to passengers.<br />
The collaboration with MIJ and Airport Limo aims to enhance<br />
public awareness on KLIA Premier Access services. In tandem<br />
with the announcement, city taxi and airport limousine drivers<br />
were given a briefing to enhance their understanding on<br />
the services offered by KLIA Premier Access. Informative<br />
booklets will also be made available in their respective taxis<br />
and airport limousines for passengers’ easy reference."<br />
The booklet explains the two types of<br />
services available, the Standard and<br />
Premium services. The Standard Rate<br />
service includes lounge facility, refreshment<br />
and dedicated priority access, while the<br />
Premium Rate service consists of meet and<br />
greet at the KLIA kerbside or boarding<br />
gates, refreshment, escort service and<br />
dedicated priority access.<br />
The Standard Rate starts from RM68 nett<br />
per person, RM136 nett for two persons and<br />
RM206 nett for a family of two adults and<br />
two children below 12 years old. Whilst the<br />
Premium Rate is priced at RM188 nett per<br />
person, RM300 nett for two persons and<br />
RM390 nett for a family of two adults and<br />
two children below 12 years old.<br />
For KLIA Premier Access bookings,<br />
please contact +603 8776 4606 or email:<br />
premieraccess@samasamahotels.com<br />
What's<br />
C onverging<br />
Sama-Sama Hotel<br />
KLIA General Manager,<br />
Noorazzudin Omar<br />
Goodies distribution to Mesra Indah Jaya (MIJ) and Airport Limo drivers by Malaysia Airports'<br />
Senior General Manager of Commercial Services, Mohammad Nazli Abdul Aziz (left) together<br />
with Non-Aviation Business Senior General Manager, Suradini Abdul Ghani (right) and Sama-<br />
Sama Hotel General Manager, Norazzudin Omar<br />
109
What's<br />
C onverging<br />
Datuk Badlisham Ghazali awarded for<br />
outstanding calibre in airport management<br />
The award for Leadership Excellence in Airport Management<br />
was recently bagged by none other Badlisham on the recent<br />
7th Middle East Business Leadership Awards.<br />
The award is a testament to his leadership and drive in<br />
ensuring the sustainable growth of Malaysia Airports' business<br />
through the implementation of initiatives such as establishing<br />
KL International Airport as a preferred ASEAN hub, enhancing<br />
total airport experience, developing KLIA Aeropolis and<br />
strengthening its international presence.<br />
Badlisham said, "This award is a recognition for the collective<br />
effort from all our employees who strive to make our<br />
company’s mission and vision a reality every single day."<br />
The event was also attended by UK Parliament Member,<br />
Stephen Timms, High Commissioner of Malaysia to United<br />
Kingdom & Northern Ireland, Dato' Ahmad Rasidi Hazizi,<br />
Ambassador of UAE Embassy London, Sulaiman Almazroui,<br />
Ambassador of Kuwait Embassy London, Khaled Al-Duwaisan,<br />
Federation of Chambers of the Gulf Cooperation Council<br />
(FGCCC) Secretary-General, Abdulrahim Hasan Mohamed<br />
Naqi, International Emirates Business Group (IEBG) President,<br />
Badria Al Mulla and The Leaders International Magazine<br />
Group CEO, Shahul Hameed Dawood.<br />
Held at Intercontinental<br />
London Park Lane Hotel<br />
on February 18, MEBLA<br />
was organised by American<br />
Leadership Development<br />
Association (ALDA) and<br />
The Leaders International<br />
Magazine with the full<br />
endorsement from The<br />
Federation of GCC<br />
Chambers.<br />
The awards recognised<br />
and honoured not only<br />
prominent figures as<br />
exceptional leaders but<br />
also major organisations as<br />
drivers and contributors of<br />
their industries.<br />
Malaysia Airports'<br />
Managing Director,<br />
Datuk Badlisham Ghazali<br />
Mitsui Outlet Park KLIA Sepang<br />
celebrates CNY 2017<br />
Lion dance performance at Sunshine Square<br />
The Chinese New Year celebrations were in full swing at the<br />
Mitsui Outlet Park KLIA Sepang as the mall threw a sale of<br />
up to 90 percent between January 6 and February 12.<br />
A plethora of activities and performances were also hosted<br />
in lieu of the Rooster year. MFMA Development Sdn Bhd<br />
(MFMA Development) Deputy Managing Director, TJ Cheah<br />
said, "Mitsui Outlet Park KLIA Sepang houses an exciting<br />
range of international and local brands. Shopping can be<br />
quite an exuberating experience at the outlet mall. The fun<br />
also includes the festive activities that are sure to bring cheer<br />
to patrons, locals and tourists alike."<br />
Amongst the participating brands are Outlet by Club 21,<br />
Braun Buffel, Bally, Versace, Tommy Hilfiger, Aigner, DVF,<br />
Brooks Brothers, Hackett London, Sacoor Outlet, Porsche<br />
Design, Lacoste, Bonia, Sembonia, Hush Puppies, Swarovski,<br />
Noritake, Obermain, Akemi Uchi, Pierre Cardin, Geox, Esprit,<br />
Pepe Jeans, Ace, Leather Avenue, Quiksilver, Isetan Outlet<br />
Store and Chocolate Street.<br />
There were several activities held between January 6 and<br />
February 5. These included shoppers redeeming a set of<br />
Limited Edition Red Packets in exclusive designs with a<br />
minimum spend of RM100 in a single receipt on the same<br />
day, God of Prosperity appearances, Lion Dance and Festive<br />
Drums performances, both held at Sunshine Square.<br />
Additionally, during the sales period between January 6 and<br />
February 12, patrons enjoyed two hours of free parking on<br />
weekdays (excluding public holidays) with a minimum spend<br />
of RM30 in a single receipt on the same day at participating<br />
F&B outlets within the outlet mall.<br />
110
The first ever end-to-gate and fast-track airport experience<br />
service, KUL VIP Access, was launched at KL International<br />
Airport (KLIA) by Malaysia Airports signaling a resounding<br />
success in enhancing passenger experience and creating<br />
joyful moments.<br />
This service allows all international travellers a VIP access<br />
that incorporates limousine services, shopping and dining,<br />
exclusive deals, as well as escort, buggy and fast-track<br />
services. It will also incorporate the previously launched<br />
KLIA Premier Access concierge service, along with two<br />
other services provided by business partners, Plaza Premium<br />
Lounge and KLIA Express.<br />
Malaysia Airports Managing Director, Datuk Badlisham Ghazali<br />
announced that, "In conjunction with Malaysia Airports 25th<br />
Anniversary, we will be giving away 100 complimentary KUL<br />
VIP Access passes to passengers of Malaysia Airlines, Malindo<br />
Air and AirAsia throughout the year."<br />
Badlisham also said that this first-time collaboration with<br />
the three airlines to reward passengers is part of efforts to<br />
fulfill the company’s mission to create joyful experiences by<br />
connecting people and businesses.<br />
KUL VIP Access values between RM200 and RM800. Malaysia<br />
Airports has expressed that it wishes to expand the services<br />
to include pampering packages such as massages, manicures<br />
and pedicures. These additional services are expected to<br />
ease those on transit or always<br />
on-the-go travellers.<br />
Speaking during the launch on<br />
March 15, Deputy Prime Minister,<br />
Dato’ Seri Ahmad Zahid Hamidi<br />
said the new initiative supports<br />
the government’s target of 36<br />
million tourist arrivals a year by<br />
2020 which will translate into<br />
RM168 billion in tourism income<br />
for the country.<br />
Acting as the Committee on<br />
Tourism Cabinet Chairman,<br />
Ahmad Zahid also said KUL<br />
VIP Access will contribute to<br />
a higher tourist spending with<br />
passengers spending more time<br />
at the airport.<br />
KUL VIP Access – an airportairline<br />
collaboration – is part of<br />
What's<br />
C onverging<br />
Travel Like A King With<br />
KUL VIP Access<br />
the total airport experience initiative as outlined in Malaysia<br />
Airports' five-year business plan, Runway to Success 2020<br />
(RtS2020). The service serves as the umbrella brand name<br />
that promotes and combines the existing services offered<br />
by different operators and market them under one service.<br />
Previously, different operators had offered different services<br />
making it complicated for passengers to enjoy a truly<br />
seamless journey.<br />
With this initiative, passengers are able to enjoy the full suite<br />
of offerings through just one single-point-of-contact. This<br />
collaboration will also allow all parties to do cross marketing<br />
and co-brand in promoting this service. Thus, it will not only be<br />
beneficial for passengers but the airport community as a whole.<br />
Deputy Prime Minister, Dato’ Seri Ahmad Zahid Hamidi<br />
Transport Minister, Dato' Sri Liow Tiong Lai (sixth from left), Deputy Prime Minister, Dato’ Seri<br />
Ahmad Zahid Hamidi (seventh from left), Malaysia Airports' Chairman, Tan Sri Dato' Sri Dr Wan<br />
Abdul Aziz Wan Abdullah, Managing Director, Datuk Badlisham Ghazali (fifth from right) and airline<br />
representatives were present at the KUL VIP Access launch<br />
111
What's<br />
C onverging<br />
We're In Top 3!<br />
Langkawi International Airport voted one of the<br />
best airports by Airports Council International<br />
Langkawi International Airport (LIA) added another feather<br />
to its cap when it bagged the award for Top 3 Best Airports<br />
under the two to five million passengers per annum (MPPA)<br />
category from the Airports Council International (ACI) Airport<br />
Service Quality (ASQ) Award 2016, recently.<br />
The ACI ASQ survey measures service quality at airports<br />
based on passenger feedback. For 2016, LIA had achieved<br />
high scores for elements such as courtesy and helpfulness of<br />
airport staff, walking distance inside the terminal, safety and<br />
security at the airport, as well as waiting time at passport/<br />
personal ID inspection.<br />
Malaysia Airports Managing Director, Datuk Badlisham Ghazali<br />
said, "This award validates our ongoing efforts in improving<br />
service excellence. It is evident to me that our staff at Langkawi<br />
International Airport truly embraces the company’s mission of<br />
creating joyful experiences at our airports. Langkawi already<br />
has many attractions to offer visitors, a good experience at<br />
the airport will be the icing on the cake."<br />
ACI World Director General, Angela Gittens said, "I am<br />
delighted that as we celebrate the 10th anniversary of<br />
helping airports understand how best to serve their customers<br />
with the ASQ Programme, we see our largest group of<br />
winners ever. These airports have dedicated themselves<br />
to delivering a stellar customer experience. Promoting a<br />
culture of continuous service improvement has become a<br />
matter of gaining competitive advantage and optimising nonaeronautical<br />
revenue performance. ACI proudly recognises<br />
these accomplishments and we look forward to seeking more<br />
effective, efficient and profitable ways of serving the flying<br />
public together."<br />
The airport won the 'Best Airport by Region (Asia Pacific)<br />
for Fewer than 2 Million Passengers per Year (0-2 MPPA)'<br />
category in 2013 and 2014. In 2015, the airport moved into a<br />
new category due to its growing numbers. In 2016, the airport<br />
registered 2.7 million passenger<br />
movements which saw a double<br />
digit growth of 13.6%.<br />
The ASQ Awards are presented to<br />
those airports whose customers<br />
have rated them the highest<br />
over the course of the year. The<br />
categories have been designated<br />
to recognise the achievements<br />
of airports of different sizes and<br />
in different regions. The ASQ<br />
Awards Ceremony will be held at<br />
the 27th ACI Africa/World Annual<br />
General Assembly, Conference &<br />
Exhibition at Port Louis, Mauritius,<br />
between 16 and 18 October 2017.<br />
Langkawi International Airport<br />
112
Extra Safety Measures<br />
Malaysia Airports ensures tighter security with<br />
4,000 security personnel at 39 airports<br />
Malaysia Airports is committed in ensuring the safety of its<br />
airports and passengers revealing it has over 4,000 airport aviation<br />
security personnel employed within all 39 airports in the country.<br />
Chairman, Tan Sri Dr Wan Abdul Aziz Wan Abdullah said,<br />
"Malaysia Airports will always cooperate with the country's<br />
security forces to the highest level of security at all airports is<br />
satisfactory."<br />
Speaking during a parade by 143 airport aviation security<br />
personnel trainees at KL International Airport (KLIA) Bunga Raya<br />
Complex recently, he said the organisation will remain committed<br />
in working with the country's security forces to ensure the safety<br />
of flights at all airports<br />
within the country is at<br />
a level of excellence<br />
and in accordance with<br />
the International Civil<br />
Aviation Organisation<br />
(ICAO) and the<br />
Department of Civil<br />
Aviation Malaysia (DCA).<br />
The trainees underwent<br />
six months of intensive<br />
training which included<br />
two months at PULAPOL<br />
Langkawi, two months at the Malaysia<br />
Airports Training Centre Penang and<br />
two months of practical training at KLIA<br />
and several airports in Sabah before they<br />
officially begin work as a member of the<br />
aviation security personnel. The new<br />
addition of trainees makes Malaysia Airports<br />
one of the largest organisations with an<br />
auxiliary aviation security personnel force.<br />
Wan Abdul Aziz also said that these trainees<br />
will perform tasks that meet international<br />
standards to ensure the safety of the<br />
airport and its passengers are at its best.<br />
He said knowledge and skills that have<br />
been exposed to the trainees is the most<br />
important component towards achieving<br />
excellence and confidence in proving that<br />
the security force possess the skills and<br />
discipline to control and protect the safety<br />
at airports in addition to support the goals<br />
of the company in its five-year business plan,<br />
Runway to Success 2020.<br />
What's<br />
C onverging<br />
Newly-minted Malaysia Airports aviation security personnel<br />
A trainee receiving a honorary certificate from<br />
Malaysia Airports' Chairman, Tan Sri Dr Wan Abdul<br />
Aziz Wan Abdullah<br />
Malaysia Airports' Senior Management and its 143 aviation security personnel trainees outside<br />
the KLIA Bunga Raya Complex, recently<br />
113
Three lucky Malaysians walked away with brand new<br />
iPhone 7s prizes after they were selected from over 1,000<br />
entries capturing special moments at any Malaysian<br />
airport with a witty or heart-warming caption, recently.<br />
Organised by Malaysia Airports, the<br />
#MYjoyfulairport Instagram Photo Contest<br />
ran between 1 and 21 December 2016 and<br />
saw 10 weekly winners each receiving RM300<br />
cash for three consecutive weeks. The 30<br />
weekly winners were also in the running<br />
to win the three grand prizes brand new<br />
128GB iPhone 7s'.<br />
Malaysia Airports Managing Director, Datuk<br />
Badlisham Ghazali gave the grand prize to<br />
all three winners: Ainil Syamin Adnan, Chew<br />
Lian Chang and Teoh Chee Yee through<br />
their representatives in a prize giving<br />
ceremony held at Mitsui Outlet Park KLIA<br />
on January 24.<br />
Badlisham said, "The Malaysia Airports’<br />
#MYjoyfulairport Instagram Photo Contest<br />
is an exciting opportunity for our passengers<br />
to participate in documenting their joyful<br />
moments at our airports.<br />
We are overwhelmed<br />
by the amount of talent<br />
showcased throughout this<br />
photo contest by all of our<br />
participants and today’s<br />
very deserving winners. The<br />
moments captured through<br />
the photos demonstrates<br />
the level of happiness these<br />
people experienced at our<br />
airports and it is a great<br />
privilege for us to be part<br />
of their joyful journey and<br />
also to play a small role in<br />
nurturing and celebrating<br />
these talents through this<br />
photo contest. All entries<br />
are passionate, skilful,<br />
surprising and beautiful. I’m<br />
very excited to see more from<br />
our passengers in the future<br />
contest."<br />
What's<br />
C onverging<br />
iPhones and Cash Prizes for<br />
#MYjoyfulairport Winners!<br />
This contest was held to promote the Total Airport Experience<br />
initiative, as outlined under Malaysia Airports' five-year<br />
business plan, Runway to Success 2020 (RtS2020) in enhancing<br />
passengers’ engagement and providing joyful experiences<br />
to passengers through its official social media platform.<br />
Winners of the contest and members of the media listening to a speech by Malaysia<br />
Airports' Managing Director, Datuk Badlisham Ghazali<br />
Malaysia Airports' Managing Director, Datuk Badlisham Ghazali (left) with representatives of grand prize<br />
winners Ainil Syamin Adnan and Chew Lian Chang posing for a photograph with Malaysia Airports'<br />
Corporate Communications General Manager, Nik Anis Nik Zakaria (right)<br />
114
Experience<br />
TELL US WHAT YOU THINK!<br />
In a continuously evolving digital world, the art of printed materials may soon completely lose its touch.<br />
However, amidst it all, those who value the art of reading by flipping through the pages of a material<br />
physically still resonate and with that Convergence has gained momentum and universality since its<br />
inception. Furthermore, our core goals lie in improving content quality and entertain what matters most<br />
to us – you. Tell us how we should serve and stay relevant to you. We're all ears... or should we say, eyes?<br />
01<br />
02<br />
03<br />
How often do you read Convergence?<br />
q Once<br />
q 4 – 5 times<br />
q 2 – 3 times<br />
q ≥ 5 times<br />
How much time do you spend reading Convergence?<br />
q 5 minutes or less q 15 to 30 minutes<br />
q 5 to 15 minutes q ≥ 30 minutes<br />
Where and how did you get your copy of the magazine?<br />
q Airport information counter<br />
q Hotels<br />
q Friend<br />
q Direct Mail<br />
q Web/Online<br />
10<br />
11<br />
What would you like to read in the next issue<br />
of Convergence?<br />
q Interviews with celebrities/corporate figures<br />
q Travelling with children<br />
q Travelling on a budget: Backpackers Edition<br />
q Airport information<br />
Do you have any other suggestions on how we can<br />
improve our publication?<br />
04<br />
How would you prefer to read Convergence?<br />
q Print q Online q Mobile app<br />
05<br />
06<br />
Do you share your copy with others?<br />
q No<br />
q 2 – 3 others<br />
q 1 other person q ≥ 3 people<br />
How would you rate the overall design and layout of<br />
the magazine?<br />
q Excellent<br />
q Poor<br />
q Good<br />
q No Comments<br />
q Fair<br />
12<br />
Would you like to contribute to future issues of<br />
Convergence (such as taking part in photo shoots,<br />
providing quotes or being interviewed for a<br />
potential story)?<br />
If yes, please provide your full name, email address and<br />
phone number in the box below.<br />
07<br />
08<br />
09<br />
How would you rate the overall quality of the articles<br />
in the magazine?<br />
q Excellent<br />
q Poor<br />
q Good<br />
q No Comments<br />
q Fair<br />
Would you read Convergence again?<br />
q Yes<br />
q No<br />
Where would you like to find Convergence apart from<br />
the airport?<br />
q Hotels q Cafes q Medical facilities<br />
Name: __________________________________________<br />
________________________________________________<br />
Address: ________________________________________<br />
________________________________________________<br />
________________________________________________<br />
________________________________________________<br />
Mobile no: ______________________________________<br />
E-mail: __________________________________________<br />
Cut here<br />
Send us your feedback via Mail to the address below:<br />
Address: N-2-6, Plaza Damas, 60, Jalan Sri Hartamas 1, 50480 Kuala Lumpur, Malaysia. Tel: +603-6203 2522 Fax: +603-6203 4522<br />
Alternatively, you can also submit to the Information Counter at KLIA, klia2, Kota Kinabalu International Airport, Penang<br />
International Airport, Kuching International Airport, Langkawi International Airport or Sultan Abdul Aziz Shah Airport, Subang.<br />
Early submissions will receive a surprise gift from us!<br />
115
Social Media<br />
Follow Malaysia Airports:<br />
Get The Goss of its Happenings!<br />
Did you know that Malaysia Airports is on social media? Follow us to stay updated<br />
with the latest activities and happenings at our airports. Also, connect and share<br />
away your joyful experiences with us. We would love to hear from you!<br />
Follow Us On<br />
Malaysia Airports<br />
Follow Us On<br />
116
Social Media<br />
Follow Us On<br />
@malaysiaairports<br />
Follow Us On<br />
@MY_Airports<br />
117
The [F]light Side<br />
THE <strong>CONVERGENCE</strong><br />
CROSSWORD<br />
Wait, Wait... Don't tell me! I know the answers to this one! Fill it up and send it to us as quick as you<br />
can and you might just be one of our lucky winners!<br />
ACROSS<br />
1 If you enjoy macabre and morbid adventures, viewing the<br />
_____________ at the San Francisco Church will be an<br />
exciting experience!<br />
6 What's 80x2-60+60? It's also the weight of the world's<br />
smallest jet.<br />
7 Is DUFL a free service?<br />
8 This shopping haven boasts plenty of work from this artist.<br />
His name?<br />
9 Which animal swims around in this hotel lobby's fountain<br />
at 11am or 5pm, everyday?<br />
DOWN<br />
2 If you want to monkey around in Perak, this is where we<br />
recommend.<br />
3 This once popular cinema snack is known as<br />
_______________, locally.<br />
4 If you're a dreamer, head on to the Kingdom of Dreams.<br />
But, where in India is it?<br />
5 The nationality of the women who kicked off the idea for<br />
a Women's Day?<br />
6 This word rhymes with 'basilisk' and is part of an attraction<br />
in Jakarta. What is the word we're looking for?<br />
Send us your entries via:<br />
Snail Mail<br />
N-2-6, Plaza Damas, 60, Jalan Sri Hartamas 1, Sri Hartamas, 50480 Kuala Lumpur,<br />
Malaysia.<br />
Tel: +603-6203 2522 Fax: +603-6203 4522 Email: convergence@acepremier.com<br />
Entries with ALL correct answers will stand a chance to win a mystery prize from Malaysia<br />
Airports. The deadline for all entries is 27 April 2017. Winners will be notified by phone or<br />
email.<br />
118
The [F]light Side<br />
1 2<br />
3<br />
4<br />
5<br />
6<br />
7<br />
8<br />
9<br />
Fill in your particulars here:<br />
Name :_____________________________________________________<br />
Address :_____________________________________________________<br />
_____________________________________________________<br />
City :_____________________________________________________<br />
Postcode :_____________________________________________________<br />
State<br />
Country<br />
:_____________________________________________________<br />
:_____________________________________________________<br />
Telephone :_____________________________________________________<br />
Email<br />
:_____________________________________________________<br />
Cut here<br />
119