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Workplace Conflict

Workplace

CONFLICT Organizational Behaviour Dr. Paul Balwant What is Conflict? A process in which one party perceives that its interests are being opposed or negatively affected by another party. Transitions in Conflict There are various views of conflict including: Traditional View Human Relations View Interactionist View Conflict is not always bad. Certain types of conflict can lead to positive outcomes in the workplace. Popular and Emerging Views of Conflict 1. Optimal Conflict 2. Task and Relationship Conflict In This Booklet Define Conflict Views of Conflict The Conflict Process Handling Conflict Structural Approaches to Conflict Management Click on the above video for details on conflict and views of conflict

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