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<strong>May</strong> <strong>2017</strong><br />
October 09<br />
1<br />
North West Law<br />
Manchester Civil Justice Centre in flexible<br />
working hours pilot<br />
HM Courts & Tribunals Service has announced a flexible<br />
working pilot at six courts, including the Manchester<br />
Civil Justice Centre. The Court Service has said that the<br />
pilot will aid them to gain an understanding of how extended<br />
operating hours would affect court users.<br />
The pilots are expected to begin this month, in six courts<br />
and will last until October <strong>2017</strong>. Crown courts will be open<br />
until 6pm, civil courts until 7pm and magistrates’ courts until<br />
8.30pm.<br />
The other courts selected for the pilot are: Newcastle Crown<br />
Court; Blackfriars Crown Court; Sheffield Magistrates’ Court;<br />
Highbury Corner Magistrates’ Court and Brentford County<br />
Court.<br />
In 2011 the Ministry of Justice introduced a short term flexible<br />
court system to deal with those involved in the riots.<br />
Over forty Magistrates Courts had extended working hours<br />
including evenings and weekends and during that period<br />
an additional 6000 cases were heard.<br />
The Ministry of Justice said that flexible operating hours is<br />
only one aspect of a transformed justice system which includes<br />
increased use of virtual hearings to allow legal professionals<br />
more flexibility on where they work. A<br />
spokesperson said that the later working hours were being<br />
introduced as an experiment adding: “These pilots will help<br />
us understand how flexible hours affect all court users and<br />
will be fully evaluated before any decision is taken on rollout.”<br />
However the Criminal Law Solicitors’ Association are unhappy<br />
that criminal practitioners were not included in the<br />
discussion. Zoe Gascoyne, a Liverpool solicitor and national<br />
Chair of the Criminal Law Solicitors’ Association said defence<br />
practitioners had been ‘noticeably absent’ from a ‘national<br />
steering group’ that HMCTS said had approved the<br />
pilot.<br />
She added “Both sides of the profession are facing further<br />
cuts and it is inconceivable that defence practitioners will<br />
make themselves available without any consideration as to<br />
how they will be remunerated. If legal representation isn’t<br />
made available during the extended hours then this restricts<br />
access to justice,.”<br />
Angela Hogan, chair of the Association of Women Solicitors<br />
(AWS), said the association would need ‘to look at these pilots<br />
to ensure our members are in a position to manage the<br />
additional burden of working such exceptionally late hours<br />
and at short notice’.<br />
For views from local practitioners, see our<br />
Talking Heads feature on flexible hours in<br />
the courts on page 12.<br />
See pages 16-17 for practical advice from LawCare and the Manchester Stress Institute<br />
The Monthly Publication of the Manchester Law Society<br />
In association with<br />
Manchester Legal Awards <strong>2017</strong> principal sponsors
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Contents 3<br />
North West Law <strong>May</strong> <strong>2017</strong><br />
Manchester Law Society<br />
64 Bridge Street<br />
Manchester M3 3BN<br />
Tel: 0161 831 7337<br />
Fax: 0161 839 2631<br />
www.manchesterlawsociety.org.uk<br />
Editor: Fran Eccles-Bech<br />
News from the President<br />
page 5<br />
In this edition...<br />
NEWS<br />
Hall Brown Partner named Manchester’s Top<br />
Family Lawyer<br />
Kuits crowned Best Professional Services Firm<br />
at the Business Masters Awards <strong>2017</strong><br />
Continued growth at Hugh Jones<br />
6<br />
8<br />
9<br />
Editorial Committee<br />
David Anderson, St Johns Buildings<br />
Julia Baskerville, Baskerville Publications Ltd<br />
Fran Eccles-Bech, Manchester Law Society<br />
Adam Entwistle, JMW Solicitors LLP<br />
Sarah Evans, Kuits<br />
Mark Fitzgibbon, Hill Dickinson<br />
Jemma Goldstone, JMW Solicitors LLP<br />
Michael Hardacre, Slater & Gordon<br />
Helen Kanczes, Clyde & Co<br />
Steve Kuncewicz, Bermans LLP<br />
Adrian Kwintner, Clyde & Co<br />
Jeff Lewis, Brabners LLP<br />
Louise Straw, Burton Copeland<br />
Matthew Taylor, Eversheds LLP<br />
Specialist Travel Lawyers moving to Irwin<br />
Mitchell’s Manchester Office<br />
10<br />
Published by<br />
Andrew Newbury<br />
page 8<br />
Damian Wall becomes the latest to achieve<br />
partnership status at Burton Copeland LLP<br />
FEATURES<br />
11<br />
Baskerville Publications Ltd<br />
Apartment 327 Holden Mill<br />
Blackburn Road<br />
Bolton BL1 7PN<br />
Talking Heads<br />
“Do you think that flexible working is a good<br />
idea in the courts?”<br />
12<br />
Advertising enquiries<br />
Julia Baskerville<br />
01204 303323<br />
j.baskerville@jbaskerville.co.uk<br />
www.locallawsocietypublications.co.uk<br />
Cheryl Palmer-Hughespage<br />
10<br />
Pro Bono In Manchester<br />
Mental Health Awareness Week<br />
REGULARS<br />
14 & 15<br />
16 & 17<br />
All rights reserved, reproduction in whole or part<br />
without written permission from the Publisher and<br />
Manchester Law Society is not permitted.<br />
Photographic material and manuscripts are supplied at<br />
owners risk, neither the company not its agents accept<br />
any liability for loss or damage.<br />
Management Matters<br />
page 20<br />
News from the President<br />
Regulation Update<br />
Monthly Competition<br />
Win a Spa Day for two people at QMS Skin Spa<br />
5<br />
7<br />
29<br />
The Society welcomes articles and letters from members<br />
on any topic and items should be sent to the above<br />
address<br />
The views and opinions expressed in the Manchester<br />
Messenger are those of the individual contributors and<br />
not of the Manchester Law Society<br />
Printed by<br />
Buxton Press
4 Manchester Law Society News<br />
News from Bridge Street<br />
Forthcoming Events<br />
Regulatory Conference <strong>2017</strong><br />
Hilton Hotel, Deansgate, Manchester<br />
14 June <strong>2017</strong><br />
CPD: 5 hours<br />
Cost to attend: MLS Members £110.00 + VAT (£132.00)<br />
Non-members £150.00 + VAT (£180.00)<br />
We welcome back the Regulatory Conference for another day full of essential information<br />
on the changes to compliance and regulation that impact your firm.<br />
Find out what is on your regulators’ agenda through updates from the SRA, Legal<br />
Services Board and the Legal Ombudsman. This year’s programme also includes the<br />
latest advice on how to ensure your data is protected when the General Data Protection<br />
Regulations come in to effect in <strong>May</strong> 2018.<br />
Find out how to implement the new Money Laundering Regulations <strong>2017</strong>, how to<br />
avoid being the next victim of a cyber-attack by hearing about what is new and on<br />
the horizon in Cyber Security. For all COFAs out there, learn how the new accounting<br />
audit is bedding in as well as updates on accounts rules breaches, particularly use of<br />
client account as a banking facility.<br />
A must-attend for all COLPs/COFAs and risk managers – Don’t miss it!<br />
09:00 Registration and refreshments<br />
09:30 Welcome and introduction<br />
Michelle Garlick, Partner, Weightmans<br />
09:40 Looking ahead - next steps in updating regulation<br />
Jane Malcolm, Executive Director, External Affairs, SRA<br />
10:20 How the Legal Services Board sees the future for legal services regulation<br />
Neil Buckley, Chief Executive, Legal Services Board<br />
11:00 Refreshments and networking<br />
11:20 Cyber Security Update<br />
Stephen Robinson, Xyone Cyber Security<br />
12:00 General Data Protection Regulation: Be ahead of the Curve<br />
Data protection ‘big bang’ is on the horizon, <strong>May</strong> 2018 and the new data<br />
protection regime will soon be upon us. Your business should begin<br />
planning now to ensure that your data is effectively commercialised and<br />
adequately protected. Gary Byrne of Weightmans will discuss key<br />
changes which will impact your business, including:<br />
• Increased fines and penalties regime<br />
• Enhanced ‘consent’ requirements<br />
• Data loss handling and reporting<br />
• Data Processor responsibilities<br />
• Who needs to appoint a Data Protection Officer?<br />
• Data Subjects’ rights<br />
• Accountability and Privacy by design<br />
Gary Byrne, Weightmans LLP<br />
12:45 Networking lunch<br />
13:30 Implementation of the Money Laundering Regulations <strong>2017</strong><br />
• How the new Regulations will impact on law firms<br />
• The new Regulations in practice<br />
• AML risk management, policies and procedures<br />
• New client due diligence requirements.<br />
Bill Jones, Riliance Training<br />
14:15 A view from the Legal Ombudsman<br />
Kathryn Stone OBE, Chief Legal Ombudsman<br />
14:55 Refreshments and networking<br />
15:15 The new accountants report process<br />
• How is the new SAR inspection process bedding in<br />
• What is being reported and what is not<br />
• Common issues<br />
• Banking facilities<br />
Andrew Baker, RSM<br />
15:45 Questions and refreshments<br />
16:00 Close of conference<br />
Dates for your diary:<br />
22nd June <strong>2017</strong> - Being a better leader<br />
3rd October <strong>2017</strong> – Employment Law Conference<br />
Keep up to date with the latest event information at<br />
www.manchesterlawsociety.org.uk or follow us on<br />
Twitter @ManLawSoc<br />
To book a place on any of the above events, please email<br />
CarlaJones@manchesterlawsociety.org.uk<br />
Manchester Law Society Awards’<br />
sponsors team up<br />
Winscribe and Document Direct have recently announced a new partnership to help UK law<br />
firms optimise their dictation, typing and document production cycle and improve profitability.<br />
Both businesses recently co-sponsored our Awards evening by supporting not only the<br />
Trainee/Paralegal of the year presented to Jonathan Wall of Burton Copeland, but also the<br />
Band – the irrepressible Red Corner. Document Direct have also been a long-standing member<br />
of the MLS Advantage group.<br />
Winscribe and Document Direct have independently worked closely with many law firms<br />
to identify ways of improving resource utilisation focussed on the area of dictation and document<br />
production. This has a direct impact in increasing the number of chargeable fee<br />
earner hours and decreasing the number of hours spent on tasks that do not translate to<br />
chargeable hours. Now, through their new joint partnership they can help firms embrace<br />
better working practices whilst reducing the cost of service delivery, and offer a fully integrated,<br />
low cost service in the field of digital dictation, workflow and typing and transcription.<br />
Document production optimisation presents a very clear method of devising innovative<br />
ways of working, reducing costs, enhancing performance and improving a trustworthy reputation<br />
amongst your client base.<br />
What is key and in fact unique, is that they can also measure these benefits with objective<br />
statistics. The Winscribe and Document Direct business consultants will work extensively<br />
with law firm clients to define their business objectives, and then they build the component<br />
elements of the solution which will best suit each individual department within each individual<br />
client. From this detailed analysis the consultants will then baseline and track key<br />
elements which they and the client agree are the metrics required to determine success.<br />
They then implement the integrated solution against these key metrics to ensure they are<br />
best placed to deliver on the planned results.<br />
Martyn Best, Document Direct’s CEO comments: “This is a truly exciting development for us<br />
and hopefully all law firms. By engaging with us and Winscribe they can make immediate<br />
gains in profitability and client satisfaction, as well as improving the whole experience for<br />
their own fee earners and staff.<br />
“Winscribe’s leading edge digital voice technologies and workflows are now combined with<br />
our extensive and experienced typing and document production expertise to help law firms<br />
become better law firms.<br />
“We are also able to integrate with any DMS and CMS service and this can help further improve<br />
our clients’ performance.”<br />
Vladimir Teodosiev, Head of UK Legal and Professional Sales at Winscribe says: “Our newly<br />
formed partnership is yet another example of our collaborative approach formed in the<br />
name of promoting efficiency gains. These gains that ultimately result in healthier PPE are<br />
manifested through document production optimisation achieved through the deployment<br />
of the latest technology and vast experience”.<br />
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Manchester Law Society’s<br />
Professionals’ Dinner Club<br />
Monday 22nd <strong>May</strong> <strong>2017</strong><br />
TIME: 6.00pm for 6.30pm<br />
VENUE: S C E N E Indian Street Kitchen, 4a Leftbank, Spinningfields, Manchester, M3 3AN<br />
COST: £48.00 including VAT (Includes a welcome drink, 3 course meal and a half bottle of<br />
Wine)<br />
We are delighted to announce that our next Manchester Professionals Dinner Club is taking<br />
place at Scene Indian Street Kitchen in Spinningfields, your one stop destination for<br />
authentic Indian street food.<br />
For further information or to make a booking email<br />
HollieHirst@Manchesterlawsociety.org.uk
5<br />
President’s Column<br />
5<br />
From the President<br />
At the time of writing this<br />
article in early April it<br />
looks like spring may well<br />
have arrived: I spent part<br />
of the weekend in glorious<br />
sunshine sorting out<br />
the lawn which was covered<br />
in moss due to the<br />
particularly damp conditions<br />
over autumn and<br />
winter, and I noticed that<br />
a large number of my colleagues<br />
around the office<br />
have burnt faces!<br />
I was the guest of Leeds<br />
Law Society at their Annual<br />
Dinner in March and I was<br />
delighted to meet Sir Alistair<br />
Norris, the current Vice<br />
Chancellor of the County<br />
Palatine. As well as being a<br />
very charming fellow, he is<br />
also very keen to encourage<br />
practitioners on the<br />
Northern Circuit to use the<br />
Courts and Judges in Manchester,<br />
Leeds etc. This was<br />
a view shared by the local<br />
Mercantile Judges in Leeds<br />
and does of-course echo<br />
the views of the Mercantile<br />
Judges in Manchester. Mr<br />
Justice Norris also explained<br />
that he has been<br />
tasked by the Chancellor,<br />
Sir Geoffery Vos, to promote<br />
the launch of the new/ rebranded<br />
Business and Property<br />
Courts in both Manchester<br />
and Leeds and was<br />
keen to enlist the help of<br />
the local Law Societies to<br />
ensure the success of the<br />
launch.<br />
For those of you who have<br />
missed the announcements,<br />
from June of this<br />
year, the specialist civil<br />
courts are to be known as<br />
the “Business and Property<br />
Courts of England and<br />
Wales”. This will encompass<br />
the specialist courts and<br />
lists of the High Court including<br />
the Commercial<br />
Court, the Mercantile Court,<br />
the Technology and Construction<br />
Court and the<br />
courts of the Chancery Division.<br />
According to press releases,<br />
the new arrangements will<br />
"..preserve the familiar practices<br />
and procedures of<br />
these courts, whilst allowing<br />
for more flexible crossdeployment<br />
of judges with<br />
suitable expertise and experience<br />
to sit on appropriate<br />
business and property<br />
cases".<br />
This new structure together<br />
with the Financial List and<br />
the Shorter and Flexible<br />
Trial Scheme, is, I understand,<br />
intended to enhance<br />
the UK’s “already respected<br />
reputation for international<br />
dispute resolution; and will<br />
play a part in ensuring that<br />
Britain continues to provide<br />
the best business courtbased<br />
dispute resolution<br />
service in the world, served<br />
by a top-class independent<br />
judiciary".<br />
Without wishing to be too<br />
controversial, I suspect that<br />
the average business man,<br />
not well versed with the intricacies<br />
of listing and the<br />
designation of Judges to<br />
particular cases, may see<br />
this as nothing more than a<br />
re-branding exercise, but<br />
no doubt more details of<br />
the practical benefits of the<br />
new structure will emerge<br />
before the launch in June. I<br />
hesitate to say this, but<br />
there are more mundane<br />
changes which could be<br />
made to the operation of<br />
the service provided by the<br />
Courts which would be atleast<br />
as effective in maintaining<br />
the reputation of<br />
our legal system. For example,<br />
returning sealed Orders<br />
promptly would greatly assist<br />
us all to comply with<br />
the timetables provided for<br />
in those Orders!<br />
Anyway, we are working<br />
with the court service to organise<br />
the launch event<br />
which will take place in<br />
early July. Mr Justice Norris<br />
is keen to attract not only<br />
the lawyers who will be<br />
using the Courts, but also<br />
frequent users of the<br />
Courts. The event will give<br />
us all a chance to find out<br />
more about what the<br />
changes will entail and will<br />
also give us the chance to<br />
let the senior judiciary<br />
know what the key issues<br />
are for our clients when<br />
they are litigating. Details of<br />
the event will be in next<br />
month's Messenger and on<br />
the website in due course.<br />
As for Ladybridge, having<br />
miraculously managed to<br />
reach the semi final of the<br />
cup against Middleton<br />
Lads…….we were roundly<br />
thrashed 5-1! On the plus<br />
side, it was a beautiful<br />
spring morning which was<br />
a welcome change to the<br />
usual conditions of Siberian<br />
winds and/or monsoon<br />
downpours. Without wishing<br />
to sound like a broken<br />
record, the score does not<br />
properly reflect our performance<br />
and, unusually for<br />
me, I will blame the ref for<br />
missing an obvious penalty<br />
in our favour earlier in the<br />
game (when a defender<br />
leans to the side and gets<br />
two hands on a ball to stop<br />
a cross, it looks a fairly certain<br />
penalty to me) and failing<br />
to spot a very obvious<br />
Jon Hainey<br />
push on our defender in the<br />
run up to the 4th goal. That<br />
said, they were the better<br />
side and they deserved to<br />
win. After the glamour of<br />
the cup, it's back to the relegation<br />
battle!<br />
Jon Hainey<br />
President<br />
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6 Movers & Shakers<br />
Hall Brown Partner named Manchester’s<br />
Top Family Lawyer<br />
A partner at one of Manchester’s<br />
newest and most<br />
dynamic law firms has<br />
been voted the city’s leading<br />
family lawyer.<br />
Andrew Newbury was chosen<br />
by one of the world’s<br />
leading legal industry reviews<br />
and is based on the<br />
opinions of his fellow<br />
lawyers across the North<br />
West.<br />
Mr Newbury, who joined<br />
Hall Brown Family Law in<br />
September, said that he was<br />
“very grateful and not a little<br />
surprised” by the award<br />
from BestLawyer.com.<br />
“Since I qualified as a solicitor<br />
more than two decades<br />
ago, I’ve been very well<br />
aware of how this region<br />
has a tremendous depth of<br />
very talented family<br />
lawyers.<br />
“To be recognised in this<br />
way by your peers is humbling,<br />
especially as the only<br />
satisfaction we really pursue<br />
is the knowledge that that<br />
we have done our best for<br />
clients.”<br />
Mr Newbury added that the<br />
announcement coincided<br />
with his 50th birthday and<br />
provided extra reason for<br />
celebration.<br />
The author of several wellreceived<br />
textbooks and a<br />
regular contributor to both<br />
the country’s foremost legal<br />
publications and national<br />
media, Mr Newbury qualified<br />
as a solicitor in 1991<br />
and has long been regarded<br />
as one of the country’s most<br />
capable and popular family<br />
lawyers.<br />
Along with his Hall Brown<br />
partners, Beth Wilkins,<br />
James Brown and Sam Hall,<br />
he is included in the top tier<br />
of practitioners by two of<br />
the UK legal profession’s<br />
premier directories, Legal<br />
500 and Chambers and<br />
Partners.<br />
Although the Best Lawyer<br />
title is his first individual honour,<br />
he has previously<br />
earned the distinction of<br />
leading departments to an<br />
unprecedented hat-trick of<br />
Private Client Team of the<br />
Year prizes at the Manchester<br />
Legal Awards.<br />
The Best Lawyer ranking<br />
system began in the United<br />
States more than 30 years<br />
ago and has since been extended<br />
to 75 countries<br />
across the globe.<br />
It describes itself as “the<br />
most reliable, unbiased<br />
source of legal referrals anywhere”,<br />
relying solely on<br />
peer reviews to compile its<br />
classifications.<br />
Andrew Newberry<br />
Hall Brown’s Managing Partner,<br />
James Brown, said that<br />
the title was “rich reward” for<br />
Mr Newbury’s contribution<br />
to family law.<br />
He pointed out that Mr<br />
Newbury’s membership of<br />
the International Academy<br />
of Family Lawyers (IAFL) had<br />
been influential in Hall<br />
Brown’s growing overseas<br />
caseload.<br />
“We have been extremely<br />
fortunate to bring someone<br />
with Andrew’s wealth of experience<br />
on board so soon<br />
in our firm’s evolution.<br />
“He is both wonderfully<br />
good at his job and eager to<br />
pass on advice to less senior<br />
colleagues as well as being<br />
a thoroughly nice guy. In<br />
other words, he is a real<br />
asset to our firm and we<br />
warmly congratulate him<br />
on this merited award.”<br />
New website for Capita TI<br />
Capita Translation and interpreting (Capita TI) is excited to announce that their new<br />
and refreshed company website in now live!<br />
After 6 months of hard work, Capita TI now believes the site is easier to navigate, includes<br />
a host of new resources, and better showcases their technological capabilities. There’s a<br />
whole host of smaller but impactful changes, all to make the user’s experience of the site<br />
that much better.<br />
Capita TI wanted to update their company messaging to help users get from one place to<br />
the next without skipping the most important content. The solution was to split the site<br />
content into three places; ‘Services’, ‘Sectors’ and ‘Technology’. If you would like to know<br />
more about what Capita TI does, then the ‘Services’ pages will be best placed to help. In<br />
the ‘Resources’ section you can find client case studies, blog posts, videos and useful guides.<br />
You can take a look at the brand new website by clicking on the link below:<br />
https://www.capitatranslationinterpreting.com/<br />
As part of this launch, Capita TI is offering all new customers £1,000 discount when they<br />
complete the contact us form on the website quoting code LAUNCH21 (T&Cs apply). Whatever<br />
your language needs, Capita TI has them covered.<br />
We hope you like the changes, and if you have any questions or feedback about this project,<br />
please contact marketing@capita-ti.com<br />
Trio add Firepower to Bromleys<br />
Law firm Bromleys has<br />
boosted its ranks with the<br />
appointment of three solicitors.<br />
Sue Darlington has joined<br />
the Tameside firm’s private<br />
client team to work alongside<br />
John Longworth, who<br />
heads the wills, probate and<br />
planning for the future department.<br />
Property expert Rubina<br />
Begum has joined Bromleys’<br />
corporate and commercial<br />
services team and Jessica<br />
Horsman has joined the<br />
care proceedings and social<br />
services team.<br />
Sue specialises in advising<br />
on wills, estates, inheritance<br />
tax planning, trusts, probate<br />
and charity administration<br />
as well as drafting Lasting<br />
Powers of Attorney.<br />
Her early career was spent<br />
at Manchester practice Bullock,<br />
Worthington & Jackson,<br />
which merged with<br />
Linder Myers. Sue still acts<br />
for clients of Bullock Worthington<br />
& Jackson.<br />
Rubina, who previously<br />
worked at Manchester city<br />
centre firm Amie Tsang &<br />
Co, focuses on advising<br />
clients on property purchases,<br />
sales, leases and<br />
landlord and tenant matters.<br />
She is working closely with<br />
Bromleys partner Paul Westwell,<br />
who heads the corporate<br />
and commercial team,<br />
and other members of the<br />
commercial litigation department.<br />
Jessica specialises in child<br />
care law, including child<br />
protection matters. She has<br />
relocated from Co Durham,<br />
where she was at Hewitts<br />
Solicitors.<br />
Jessica is experienced in<br />
particular with representing<br />
the interests of parents and<br />
grandparents in proceedings.<br />
Meanwhile Bromleys has recruited<br />
Rob Johnson as financial<br />
controller to<br />
succeed Graham Roberts,<br />
who is to retire in the summer<br />
after 15 years at the<br />
firm.<br />
Bromleys’ senior partner<br />
Mark Hirst said: “We’re delighted<br />
to welcome three<br />
new solicitors to the practice<br />
to help us meet demand<br />
from a growing client<br />
base.<br />
“Sue, Rubina and Jessica all<br />
bring a wealth of experience<br />
and are excellent additions<br />
to our highly-regarded<br />
teams.<br />
“They each have strong<br />
track records of providing a<br />
quality service to clients,<br />
with specialist knowledge<br />
in their fields of expertise.<br />
Bury & Bolton based law firm Clough & Willis<br />
has strengthened its Private Client team<br />
with the appointment of solicitor Suzy<br />
Bhaker.<br />
Suzy joins from Brearleys Solicitors which is a<br />
large firm with five offices across the West Yorkshire<br />
region. Her new role will see her focus on<br />
a variety of core work including wealth and succession<br />
planning, inheritance tax advice, trust<br />
creation and administration, wills, lasting powers<br />
of attorney and estate administration.<br />
Suzy will be based at the firm’s Manchester<br />
Road head-office and will report into Sally Cook<br />
who is head of the Private Client department.<br />
Sally commented: “We are delighted to welcome<br />
Suzy to the team. She has some fantastic<br />
experience and is already adding value to our<br />
clients and the wider firm.”<br />
Suzy added: “I was ready for my next challenge<br />
and Clough & Willis seemed like the perfect fit<br />
due to its reputation, its focus on delivering for<br />
clients and its ambitions to grow the Private<br />
Client department.”<br />
Jessica Horsman, Sue Darlington and Rubina Begum<br />
Rob Johnson<br />
The trio join at an exciting<br />
time for Bromleys, with further<br />
recruitment imminent<br />
in our Court of Protection<br />
team following a significant<br />
increase in new instructions.”<br />
Mark added: “Rob comes<br />
from a background in industry<br />
and will bring a fresh<br />
commercial approach to the<br />
way we operate.<br />
“Graham has been integral<br />
to the firm’s growth and I<br />
have no doubt Rob will continue<br />
his good work and<br />
play a key role in our development.”<br />
Clough & Willis grows Private Client<br />
Department with new appointment<br />
Suzy Bhaker
Regulation 7<br />
Regulatory Affairs Committee Update<br />
I hope everyone had a good<br />
Easter break? Here’s a summary<br />
of what’s been happening<br />
in the regulatory<br />
world in the past month:<br />
SRA reviews complaints<br />
procedures<br />
The SRA has confirmed that<br />
it has commissioned two independent<br />
research companies<br />
(London Economics<br />
and YouGov) to review the<br />
way law firms handle complaints<br />
and how this can impact<br />
on the perceived<br />
quality of service that clients<br />
receive.<br />
They have confirmed that<br />
the main focus will be on<br />
understanding firms’ approaches<br />
to dealing with<br />
complaints as well as barriers<br />
that firms face in the<br />
process. The research will<br />
also be gaining consumers’<br />
perspectives on firms’ complaints<br />
handling. The research<br />
will be expected to<br />
highlight examples of both<br />
good and bad practice and<br />
it is understood that both<br />
consumers and firms are<br />
likely to be approached for<br />
their views.<br />
There are strict regulations<br />
already in place relating to<br />
complaints handling. All<br />
firms are currently obliged<br />
to have stringent processes<br />
in place, including making<br />
sure clients are aware of<br />
their complaints rights prior<br />
to any works being undertaken,<br />
and in reporting to<br />
the SRA on a yearly basis regarding<br />
the number and<br />
content of complaints received.<br />
The research is being<br />
jointly funded by both the<br />
SRA and Legal Ombudsman.<br />
With the research underway,<br />
now would be a good time<br />
to review your firm’s complaints<br />
policies and procedures<br />
and ensure that all<br />
policies are up to date, with<br />
staff trained on the importance<br />
of complaints handling<br />
and making clients<br />
aware of their rights from<br />
the outset. Outsourcing to<br />
specialists can also be a cost<br />
effective way of handling<br />
your complaints – if this is of<br />
interest, then do not hesitate<br />
to get in touch.<br />
Jail for insurance<br />
fraudsters<br />
A group of six lawyers, all<br />
based in Preston, have been<br />
jailed for a collective 13 and<br />
a half years for conspiracy to<br />
defraud by false representation.<br />
Nadim Suleman, a solicitor<br />
working at Farleys Solicitors,<br />
Blackburn, was the ringleader,<br />
being sentenced to 4<br />
years in jail for his involvement.<br />
Suleman purported<br />
to make a claim on his wife’s<br />
behalf after her vehicle fell<br />
from a ramp whilst being repaired.<br />
Suspicions arose<br />
when he made a claim for<br />
hire of a replacement vehicle<br />
which was later found to<br />
be for sale at a car dealership<br />
in Kent. It was subsequently<br />
discovered that the<br />
group had been falsifying<br />
both treatment invoices and<br />
medical records to substantiate<br />
their claims. It is understood<br />
that over £425,000<br />
had been falsely claimed.<br />
The result is the first prosecution<br />
secured by the City<br />
of London Police Insurance<br />
Fraud Enforcement Department<br />
(IFED).<br />
Importance of Accounts<br />
Rules<br />
Following a hearing on 21<br />
March <strong>2017</strong> firm Clyde & Co<br />
has been handed a £50,000<br />
fine from the SDT, with<br />
three of its partners also receiving<br />
a £10,000 fine each.<br />
The firm was found to have<br />
used a client account as a<br />
banking facility in breach of<br />
both the anti-money laundering<br />
regulations and the<br />
SRA accounting rules.<br />
In a statement, the firm said<br />
“we hold ourselves to the<br />
highest professional and<br />
ethical standards and take<br />
responsibility for ensuring<br />
we meet them” and “we are<br />
confident that the circumstances<br />
which led to these<br />
breaches could not happen<br />
again” before going on to<br />
stress that ”any mistakes<br />
made were honest”.<br />
The fines amount to one of<br />
the largest penalties<br />
awarded against a law firm<br />
by the SDT, only being<br />
matched by West End firm<br />
Fuglers in 2014 which used<br />
the client account of<br />
Portsmouth FC as a banking<br />
facility to channel £10m and<br />
favour certain creditors. The<br />
SDT’s judgment is yet to be<br />
published.<br />
Following on from this, the<br />
former boss of the first law<br />
firm ABS has been fined<br />
£7,500, plus costs, by the<br />
SRA for 11 breaches of the<br />
Accounts Rules and 2<br />
breaches of the SRA Principles.<br />
The SRA only has the<br />
power to fine law firms up<br />
to £2,000 but with ABS’ it<br />
can fine up to £250m. The<br />
SRA found that Tony Rand,<br />
former managing director<br />
of Vamco (which bought<br />
Kingsley Law, formerly part<br />
of the Nesbit Law Group),<br />
failed to keep proper accounting<br />
records of dealings<br />
with client money as<br />
well as failing to keep client<br />
ledgers or a client cash account.<br />
These fines come at the<br />
same time as a Bradford<br />
based woman is jailed for<br />
three and a half years after<br />
pleading guilty to money<br />
laundering and 8 counts of<br />
fraud. Caprice Chaneele<br />
Lindo, who is not a solicitor<br />
and was employed on a<br />
temporary contract basis,<br />
had worked at various firms<br />
throughout Greater Manchester<br />
since 2013 and misappropriated<br />
funds from<br />
various substantial property<br />
transactions. She was<br />
arrested by police in March<br />
2014 and reports allege<br />
that over £225,000 of the<br />
funds have not yet been<br />
traced.<br />
Does your firm have an appropriate<br />
procedure in<br />
place for all monies received/transferred?<br />
Are<br />
your accounts systems up<br />
to date and properly managed?<br />
Do your policies on<br />
the SRA Accounts Rules and<br />
Money Laundering Regulations<br />
need updating? Does<br />
your training apply to temporary<br />
staff as well as those<br />
in permanent roles? These<br />
topics (and more) will be<br />
covered at the Manchester<br />
Law Society Regulatory<br />
Conference on 14 June so<br />
come along for some top<br />
tips to avoid becoming the<br />
next firm on the SRA’s radar.<br />
Dishonesty and integrity<br />
– the same or not?<br />
A really interesting development<br />
in the High Court<br />
recently was a judgment in<br />
the case of Malins v SRA<br />
where the High Court judge<br />
on appeal from the SDT has<br />
ordered a re-trial of a solicitor<br />
found to be dishonest<br />
but where dishonesty had<br />
not been pleaded. The<br />
Judge held that the SRA’s<br />
distinction between dishonesty<br />
and a lack of integrity<br />
was ‘intellectually<br />
virtually impossible to understand’<br />
and led to great<br />
confusion in the proceedings<br />
before the tribunal. In<br />
accusing Malins of acting<br />
without integrity but not<br />
with dishonesty, the prosecutor<br />
was, in the judge’s<br />
view, trying to maintain a<br />
‘cordon sanitaire’ which was<br />
repeatedly breached and<br />
Malins found himself defending<br />
dishonesty allegations<br />
in relation to the first<br />
two charges (relating to the<br />
creation of a fabricated<br />
form N251) “which he never<br />
expected to have to meet,<br />
and which had not been<br />
spelt out against him”. He<br />
continued: ‘It is elementary,<br />
and supported by abundant<br />
authority, that if you<br />
are accused of dishonesty<br />
then that must be spelt out<br />
against you with pitiless<br />
clarity.’<br />
There isn’t enough space in<br />
this column to delve into<br />
the significance of the<br />
judgement in detail but it<br />
will be interesting to see<br />
how the SRA will plead and<br />
prosecute its cases involving<br />
breach of integrity<br />
going forward.<br />
And finally in relation to disciplinary<br />
matters this month<br />
is the news that costs incurred<br />
by the SRA in prosecuting<br />
solicitors increased<br />
by almost 44% last year. The<br />
SDT’s annual report recently<br />
published showed costs of<br />
more than £3m were<br />
awarded to the SRA in 2016<br />
in contrast to £1.7m<br />
awarded to the SRA in 2015.<br />
The tribunal noted that ‘A<br />
number of substantial cases<br />
were heard during the period<br />
which, to some extent,<br />
explains the significant increase<br />
in this figure. Cases<br />
lasted longer and were<br />
more complex in terms of<br />
the investigations carried<br />
out by the SRA.’ There was<br />
also a sharp increase in the<br />
number of solicitors who<br />
were struck off, up from 56<br />
in 2015 to 76 in 2016.<br />
Cybersecurity risks<br />
You may recall in the April<br />
edition I discussed the recent<br />
solicitor scams. Since<br />
then, the SRA has held a<br />
‘roundtable’ involving experts<br />
from a range of sectors<br />
(including representatives<br />
from Barclays, Microsoft and<br />
the Information Commissioners<br />
Office) to address<br />
the issue.<br />
The roundtable agreed that<br />
solicitor firms are an attractive<br />
prospect to scammers,<br />
firstly because of the large<br />
amounts of money within<br />
the accounts, and secondly<br />
because of the vast<br />
amounts of confidential information<br />
held on their systems.<br />
It was noted that all too<br />
often the risk is viewed as an<br />
IT only matter rather than a<br />
risk to the business as a<br />
whole. The roundtable recommended<br />
a number of<br />
points for firms to consider<br />
including staff training<br />
(making sure that all staff at<br />
every level receive training<br />
on how to spot a cyber attack<br />
and their many forms),<br />
policies specific to cyber security<br />
and procedures for<br />
staff to follow if they suspect<br />
that they have been a victim<br />
of a cyber attack (i.e. who to<br />
report to and what should<br />
be done).<br />
Legal & Clerical Outfitters Since 1789<br />
In addition, the group recommended<br />
that firms update<br />
software to protect IT<br />
systems from cyber attacks<br />
and ensure that there are<br />
formal procedures to follow<br />
when clients and other contacts<br />
change their contact<br />
and/or banking information.<br />
That’s it from me for this<br />
month. I hope to see many<br />
of you at the MLS Regulatory<br />
Conference on 14 June.<br />
Michelle Garlick<br />
Chair, Regulatory Affairs<br />
Committee<br />
Weightmans LLP<br />
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Forthcoming Events<br />
8 Movers & Shakers<br />
Trio of hires bolsters Brabners<br />
commercial offering<br />
Commercial law firm<br />
Brabners has strengthened<br />
its commercial, intellectual<br />
property and<br />
sports practices with<br />
three new hires.<br />
Victoria Trigwell joins the<br />
firm’s commercial and intellectual<br />
property team as an<br />
associate, alongside intellectual<br />
property and trademark<br />
administrator Ioana<br />
Ghiurco. Andrew McGregor<br />
has been hired as an associate<br />
in the sports practice.<br />
Victoria has more than 15<br />
years’ experience specialising<br />
in commercial contracts<br />
and EU public procurement<br />
law. She advises public and<br />
private sector organisations<br />
on the drafting and negotiation<br />
of a broad range of<br />
commercial agreements, in<br />
addition to supporting government<br />
bodies, local authorities<br />
and charities on<br />
public procurement law<br />
matters. She spent more<br />
than 10 years at DLA Piper<br />
specialising in this area, before<br />
moving to an in-house<br />
role at a professional services<br />
company.<br />
Ioana qualified as a lawyer<br />
Andrew McGregor, Victoria Trigwell<br />
and Ioana Ghiurco<br />
in Spain, focusing on intellectual<br />
property and working<br />
for a major worldwide<br />
music corporation before<br />
moving to the UK.<br />
With more than eight years’<br />
experience, Andrew focuses<br />
on dispute resolution and<br />
advises a range of clients, including<br />
sportsmen and<br />
women, agents, clubs, governing<br />
bodies and associations,<br />
on matters<br />
concerning sports-related<br />
commercial disputes, arbitration,<br />
tribunal proceedings<br />
and sport-specific rules<br />
and regulations. He joins<br />
from DWF.<br />
Nik White, partner and head<br />
of commercial and IP at<br />
Brabners, said: “We are continuing<br />
to invest in talent<br />
and together Victoria, Ioana<br />
and Andrew offer specialist<br />
knowledge and sector expertise<br />
that will strengthen<br />
the teams’ capabilities. Not<br />
only will this help us to deliver<br />
the highest-quality<br />
service to clients, it puts us<br />
in a strong position to drive<br />
future growth in a rapidly<br />
changing business environment.”<br />
Kuits crowned Best Professional Services Firm at<br />
the Business Masters Awards <strong>2017</strong><br />
Manchester commercial<br />
law firm Kuits has been<br />
announced winner of the<br />
Best Professional Services<br />
Firm award at TheBusinessDesk’s<br />
Business Masters<br />
<strong>2017</strong>.<br />
Kuits took to the stage to accept<br />
their honour at a<br />
sparkling awards dinner at<br />
The Midland Hotel on<br />
Thursday night, in front of<br />
an audience of the region’s<br />
key businesses, influencers<br />
and decision-makers.<br />
The awards celebrate the<br />
leading businesses from<br />
around the North West.<br />
Kuits was the only law firm<br />
recognised in the category,<br />
which was judged by an impressive<br />
panel consisting of:<br />
Victoria Molyneux, founder<br />
of WantThatTrend.com; Tim<br />
Kowalski, FD at Findel plc;<br />
Steve Oliver, co-founder and<br />
CEO of musicMagpie;<br />
Robert Hough CBE, director<br />
at Peel Holdings; and Paul<br />
Griffith, chairman at The<br />
Monastery Manchester.<br />
The win comes just weeks<br />
after the firm was Highly<br />
Commended for its Private<br />
Client team at the Manchester<br />
Legal Awards. Kuits also<br />
won Best Law Firm at The<br />
Talk of Manchester Business<br />
Awards in December last<br />
year.<br />
Managing partner, Steve Eccleston,<br />
commented: “We<br />
are, of course, delighted to<br />
have won this award, particularly<br />
as we were up against<br />
such a high calibre of firms<br />
from across the entire professional<br />
services sector in<br />
the North West.<br />
“There is no secret to what<br />
we do: we focus on providing<br />
the best legal and commercial<br />
advice to our client<br />
base of SMEs and entrepreneurs<br />
in order to help their<br />
businesses grow and stay<br />
one step ahead.<br />
“We do not deal in bells and<br />
whistles – our service is<br />
based entirely on the quality<br />
and experience of our<br />
people, and the trusted<br />
commercial advice we can<br />
offer as a result. As a consequence,<br />
our clients tend to<br />
stick around and recommend<br />
us to others.”<br />
Blackstone Solicitors continues to<br />
nurture young talent<br />
Set up in 2010 by Emma<br />
Nawaz, Blackstone Solicitors,<br />
Hale have always<br />
nurtured young talent.<br />
Achieving Excellent in Investors<br />
in People in 2015.<br />
The team has grown from<br />
Emma and her secretary<br />
to a team of 25 which includes<br />
17 women.<br />
The most recent success<br />
story to come out of the<br />
firm is Gemma McDonald.<br />
Gemma is just 21 years old<br />
and went to school locally,<br />
attending Newall Green<br />
High School (Wythenshawe),<br />
Xaverian College<br />
(Manchester) and then went<br />
on to Manchester Metropolitan<br />
University.<br />
A local girl, Gemma<br />
achieved a First Class LLB<br />
Honours (Bachelor of Law<br />
Degree) and was the first in<br />
her family to attend a University.<br />
Gemma joined<br />
Blackstone Solicitors as a<br />
temporary Marketing &<br />
Legal Secretary providing<br />
maternity cover and nine<br />
months later Blackstone<br />
have offered Gemma a full<br />
time role as a paralegal and<br />
also agreed to fund her<br />
Legal Practice Course (LPC)<br />
which is a prerequisite of<br />
becoming a solicitor.<br />
The corporate team at full<br />
service law firm JMW Solicitors<br />
LLP have recruited<br />
a further Partner to expend<br />
their team.<br />
Damien Brown joins JMW<br />
from Shoosmiths in Manchester<br />
as a Partner and previously<br />
he was at Squire<br />
Patton Boggs for 7 years. He<br />
specialises in all aspects of<br />
corporate work and advises<br />
clients on a wide range of<br />
matters including acquisitions<br />
and disposals, MBOs,<br />
joint ventures and shareholder<br />
arrangements, structuring,<br />
refinancing and<br />
private equity investments<br />
and structures. Damien advises<br />
a broad spectrum of<br />
clients in a variety of sectors,<br />
ranging from owner managed<br />
SMEs to large national<br />
and multinational corporate<br />
clients and Private Equity<br />
Houses. Damien has previously<br />
worked with many<br />
well know private equity<br />
specialists including NVM,<br />
North Edge, Foresight and<br />
Palatine PE.<br />
Emma Nawaz and Gemma McDonald<br />
Gemma explains just what this involves and what it means<br />
to her, “Thanks to Blackstone I can begin the Legal Practice<br />
Course in September at the University of Law, Manchester,<br />
I am thrilled to have such an opportunity to study and to<br />
train as a litigation paralegal. Undoubtedly the mentoring<br />
from Emma Nawaz and her team has made this possible. I<br />
appreciate the time that Emma has given me and have always<br />
been impressed by her ability to juggle her work life<br />
balance. I love the tenacious approach of the firm and also<br />
the social events that I get to attend, such as award<br />
evenings.”<br />
Emma Nawaz added, “We are delighted to be continuing to<br />
support Gemma as she trains for her LPC. Gemma has<br />
shown real commitment and has natural ability. I am a great<br />
believer – that you never stop learning. I recently attended<br />
the Goldman Sachs 10,000 small business programme. A 4-<br />
month programme aimed at equipping business leaders<br />
with the skills and tools needed to turn potential growth<br />
into real success. This included some invaluable tips on how<br />
to encourage and nurture young talent. My congratulations<br />
to Gemma.”<br />
New Corporate Partner for JMW<br />
Commenting on Damien’s<br />
arrival to the corporate<br />
team at JMW, Head of Corporate,<br />
Mike Blood commented:<br />
“We are extremely pleased<br />
to welcome Damien to our<br />
experienced corporate<br />
team at JMW. He brings<br />
with him a wealth of experience<br />
especially within the<br />
niche area of private equity.<br />
We are pleased that JMW’s<br />
reputation and continued<br />
growth has helped us attract<br />
another excellent<br />
lawyer like Damien to the<br />
team. ”<br />
Damien Brown, a new Corporate<br />
Partner at JMW<br />
said:“I am pleased to be<br />
joining a dynamic and entrepreneurial<br />
firm such as<br />
JMW and I am very much<br />
looking forward to work<br />
with the current corporate<br />
team. With the firm continuing<br />
to grow it is a very exciting<br />
time to be joining JMW.”<br />
The deadline for the June edition of<br />
The Messenger is 11th <strong>May</strong>
Continued growth at Hugh Jones<br />
Five new appointments at<br />
Hugh Jones Solicitors reflect<br />
continued growth for<br />
the Trinity Way, Salford<br />
based law firm, which recently<br />
won Private Client<br />
Team of the Year <strong>2017</strong> in<br />
the Manchester Legal<br />
Awards. Increased work<br />
flow is reported for both<br />
Private Client and Court of<br />
Protection departments,<br />
the latter with increasing<br />
work from a number of<br />
Local Authorities including<br />
Sefton Borough Council<br />
and high profile<br />
ligation cases which have<br />
been widely reported.<br />
The five new appointments<br />
are Court of Protection Administrators<br />
Hayley Gannon<br />
and Debbie Morrell-<br />
Williams, IT Manager<br />
Richard Carter, Paralegal<br />
Rachel Suyo Garcia and HR<br />
Assistant, Deborah Moss.<br />
Hayley Gannon comes to<br />
Hugh Jones from Slater and<br />
Gordon where she was a<br />
Court of Protection Administrator.<br />
She began her legal<br />
career with Manchester law<br />
firm Pannone which she<br />
joined as a sixteen year old<br />
in 2005.<br />
Debbie Morrell-Williams<br />
completed her LPC at Manchester<br />
Metropolitan University<br />
and before joining<br />
Hugh Jones she worked at<br />
Burton Copeland as a Researcher<br />
on the Hillsborough<br />
Inquest. More recently<br />
she was a Paralegal at Stanton<br />
Fisher in their Clinical<br />
Negligence department.<br />
IT Manager Richard Carter<br />
joins from DLA Piper where<br />
he held a similar role. Prior<br />
to that he had filled senior IT<br />
Debbie Morrell-Williams<br />
Deborah Moss<br />
positions with United Utilities,<br />
Syngenta and Compaq.<br />
At Hugh Jones, Richard will<br />
be responsible for the<br />
smooth running of the<br />
firm’s IT infrastructure and<br />
services.<br />
IT management was previously<br />
outsourced and this<br />
appointment say Hugh<br />
Jones illustrates the importance<br />
the firm is placing on<br />
IT systems and procedures<br />
as it moves forward.<br />
Paralegal Rachel Suyo Garcia<br />
completed her LPC<br />
(Legal Practice Certificate) at<br />
London Bloomsbury and<br />
has worked as a paralegal<br />
for both Slater and Gordon<br />
and Simpson Millar.<br />
HR Assistant Deborah Moss<br />
joins from Regatta Limited<br />
where she worked as an HR<br />
Movers & Shakers 9<br />
Hayley Gannon<br />
Richard Carter<br />
Assistant. Deborah has<br />
worked in Human Resources<br />
with a number of<br />
organisations providing HR<br />
advice and support across a<br />
range of issues which she<br />
will continue to do at Hugh<br />
Jones Solicitors.<br />
Commenting on the appointments<br />
Director Rachel<br />
Dobson said, “We are delighted<br />
to welcome all five<br />
to Hugh Jones Solicitors.<br />
The appointments are testimony<br />
to the huge strides<br />
the firm has made since<br />
being formed in March<br />
2013. Business volumes<br />
continue to increase and it<br />
is vital we recruit high calibre<br />
staff like Richard, Rachel,<br />
Debbie Hayley and Deborah<br />
in order to provide our<br />
clients with the first class<br />
service levels they demand<br />
and deserve.”<br />
JMW’s pedal power progress as cycling<br />
team expands<br />
Full service law firm JMW<br />
Solicitors, has expanded<br />
its specialist cycling collisions<br />
offering with recruitment<br />
of a new head of<br />
team, Nadia Kerr.<br />
With over 20 years personal<br />
injury experience, Nadia<br />
was formerly a partner and<br />
head of cycling and motorbike<br />
claims at Pannone LLP<br />
and prior to joining JMW<br />
Solicitors, was a member of<br />
the senior management<br />
team at Minster Law. She is<br />
also a visiting lecturer at<br />
BPP University. Several of<br />
Nadia’s former clients have<br />
transferred their claims to<br />
JMW to be handled by the<br />
specialist cycling collisions<br />
team, which also operates<br />
under the separate brand,<br />
Twisted Spokes.<br />
Nadia is also a founding<br />
member and part of the<br />
leadership group for Team-<br />
Glow, a women’s cycling<br />
group based in South Manchester.<br />
She is a director of<br />
BikeRight! Futures, a community<br />
interest company<br />
and a qualified ride leader,<br />
leading rides for TeamGlow<br />
and British Cycling.<br />
Speaking of her appointment,<br />
Nadia said: “I’m delighted<br />
to be joining JMW<br />
Solicitors to lead the<br />
Twisted Spokes team. Both<br />
the personal injury department<br />
and the firm have a<br />
great reputation in Manchester<br />
and the North West,<br />
and this was a huge attraction<br />
for me. It’s also refreshing<br />
to see a firm appreciate<br />
the value and importance of<br />
having a specialist offering<br />
for injured cyclists, and I am<br />
pleased to be able to help<br />
our injured cycling clients.”<br />
Nadia joins associate solicitor<br />
Alistair Ward and paralegal<br />
Ruth Pearson to expand<br />
the firm’s core cycling collisions<br />
specialist team, as well<br />
as partners Paul Breen, Gordon<br />
Cartwright, Andrew Lilley<br />
and Jason Harwood,<br />
who are positioned to handle<br />
catastrophic cycling<br />
claims.<br />
Under Nadia, the team<br />
plans to expand its presence,<br />
having already exhibited<br />
at March’s Women on<br />
Wheels event at the UK National<br />
Cycle Centre which<br />
was developed by Transport<br />
for Greater Manchester in<br />
order to encourage more<br />
women to ride bikes.<br />
The team will also develop<br />
its focus on commuter and<br />
leisure cyclists, helping<br />
those whose bikes have<br />
been damaged in a collision,<br />
get back on the road as<br />
soon as possible.<br />
Nadia continued: “One of<br />
the biggest challenges for<br />
injured cyclists is ensuring<br />
they quickly have a serviceable<br />
bike to use after their<br />
accident, as more often<br />
than not, the bike they were<br />
riding will have been damaged<br />
or destroyed. For<br />
leisure or commuter cyclists,<br />
a collision can often mean<br />
having to completely rethink<br />
how they get around,<br />
as a bike may be their only<br />
or main form of transport.<br />
One of our goals is to make<br />
sure that the problems of<br />
not having access to a bike<br />
are minimised, and our<br />
clients are able to focus on<br />
their recovery without having<br />
to deal with this additional<br />
stress.”<br />
Richard Powell, head of the<br />
personal injury department,<br />
said: “We’re happy to be<br />
able to welcome Nadia to<br />
the team as it continues to<br />
expand. Twisted Spokes has<br />
always worked hard to<br />
make sure that cyclists injured<br />
in a collision are able<br />
to claim the compensation<br />
they rightfully deserve and<br />
Nadia’s presence is a real<br />
boost to our offering. Her<br />
expertise in cycling claims is<br />
undisputed and her knowledge<br />
will ensure that our<br />
clients are getting the service<br />
they deserve.”<br />
Innovative partnership between Wilmslow law<br />
firm and Barristers Chambers results in first In-<br />
House Barrister at Roberts Jackson<br />
Catherine Dent is celebrating<br />
the completion of<br />
her pupillage and becoming<br />
the first In-House Barrister<br />
at Wilmslow<br />
industrial disease specialists,<br />
Roberts Jackson.<br />
The firm launched the<br />
pupillage in October 2015<br />
in partnership with leading<br />
Barristers’ Chambers, St<br />
John’s Buildings. Roberts<br />
Jackson has a reputation for<br />
innovation and this step<br />
was the brainchild of CEO<br />
Karen Jackson. Explaining<br />
the reasons behind it, she<br />
said: “At Roberts Jackson our<br />
priority is obtaining justice<br />
for people who have become<br />
ill as a consequence<br />
of industrial disease. Following<br />
Catherine’s experience<br />
at one of the leading<br />
Chambers in the UK, she<br />
brings a new and valuable<br />
skillset to our specialist industrial<br />
disease solicitors.<br />
Having in-house Counsel<br />
will allow for speedy communication<br />
and early<br />
preparation in cases, which<br />
is a great benefit to our<br />
clients. The pupillage is the<br />
latest in a series of new roles<br />
aimed at making the most<br />
of the multitude of abilities<br />
within the firm. We offer a<br />
wide variety of roles to suit<br />
everyone’s talents and this is<br />
just another route employees<br />
can take.”<br />
Catherine Dent<br />
Catherine’s pupil supervisor<br />
for the 12-month qualification<br />
period was St John’s<br />
Building’s Barrister, Philip<br />
Grundy. The first six months<br />
of the course saw her assisting<br />
Mr Grundy and undertaking<br />
work on his behalf<br />
whist in the last 6 months<br />
Cat was delighted to have<br />
been taking on her own<br />
work whilst being supervised<br />
by Mr Grundy.<br />
Speaking of the pupillage,<br />
Catherine said:“I was extremely<br />
fortunate to have<br />
benefitted from such a<br />
knowledgeable and experienced<br />
pupil master. I am<br />
looking forward to putting<br />
the skills I have learned into<br />
practice at Roberts Jackson.”<br />
Alistair Ward, Nadia Kerr and Ruth Pearson<br />
Send your “Movers & Shakers” to<br />
j.baskerville@jbaskerville.co.uk<br />
The deadline for the June edition of<br />
The Messenger is 11th <strong>May</strong>
10 Movers & Shakers<br />
Specialist Travel Lawyers moving to Irwin<br />
Mitchell’s Manchester Office<br />
Leading International Personal<br />
Injury Team Expands<br />
National law firm Irwin<br />
Mitchell is boosting the<br />
support it offers to northern<br />
clients who have suffered<br />
serious injury<br />
abroad by bringing its industry-leading<br />
International<br />
Personal Injury<br />
team to its Manchester office.<br />
A new team of specialist<br />
lawyers will be established<br />
in the office from April, led<br />
by Manchester-born Cheryl<br />
Palmer-Hughes, who joined<br />
Irwin Mitchell in 2008 as a<br />
paralegal, based in Birmingham.<br />
Cheryl, who is now an<br />
Associate Solicitor, specialises<br />
in dealing with<br />
claims for people who have<br />
been seriously injured<br />
abroad and is particularly<br />
experienced in dealing with<br />
issues of jurisdiction (where<br />
the claim can be brought)<br />
and applicable law.<br />
Providing support to clients<br />
across the UK, the International<br />
Personal Injury team<br />
at Irwin Mitchell, led by<br />
Clive Garner, has over 20<br />
years of experience helping<br />
victims of serious injury or<br />
illness abroad to gain justice.<br />
The team is ranked in<br />
Tier 1 nationally for its International<br />
personal injury<br />
work in the Legal 500 and<br />
Chambers and Partners directories.<br />
The team have won over<br />
£350m in damages for injured<br />
victims and for the<br />
families of those killed<br />
abroad including record<br />
awards for some individual<br />
clients. They have also successfully<br />
pursued a number<br />
of ground breaking precedent<br />
cases through the appeal<br />
courts in England and<br />
abroad including the European<br />
Court of Justice.<br />
Involved in a number of<br />
high-profile cases, the<br />
hugely experienced national<br />
team has represented<br />
victims and the families of<br />
those killed in incidents including<br />
The Herald of Free<br />
Enterprise, Al Dana Dhow<br />
and Costa Concordia disasters,<br />
9/11 and a catalogue of<br />
other notable cases.<br />
The team currently represents<br />
the families of victims<br />
of the Germanwings<br />
tragedy and the families of<br />
22 victims killed in the terrorist<br />
attack in Sousse<br />
Tunisia in June 2015 as well<br />
as nearly 50 injured survivors,<br />
the team represented<br />
families at the<br />
recently concluded inquests<br />
following the incident.<br />
Cheryl said: “It is a really exciting<br />
time to be part of<br />
Irwin Mitchell’s International<br />
Personal Injury team<br />
and this expansion is a big<br />
moment.<br />
Cheryl Palmer-Hughes<br />
“Personally, I am delighted<br />
to be heading back home to<br />
Manchester and getting<br />
closer to my colleagues up<br />
there, as well as continuing<br />
the team’s vital work to provide<br />
the very best legal support<br />
to our northern clients.<br />
I and rest of the team can’t<br />
wait to get started.”<br />
The former Urmston Grammar<br />
School pupil has been<br />
involved in helping many<br />
clients seriously injured<br />
abroad including recently<br />
helping to secure damages<br />
running into 7 figures for 21<br />
British schoolchildren and<br />
adults injured in a coach<br />
crash in France in 2012.<br />
Roy Beckett, Regional Managing<br />
Partner for Irwin<br />
Mitchell’s Manchester office,<br />
said: “The expansion into<br />
the Manchester office is a<br />
great step forward for the<br />
International Personal Injury<br />
team and shows our<br />
determination to evolve the<br />
services we offer to our<br />
clients.<br />
“Having a northern base will<br />
ensure we can boost the<br />
quality of support we provide<br />
to those in that part of<br />
the country, with the ultimate<br />
aim of ensuring they<br />
get the answers and justice<br />
they deserve regarding the<br />
problems they have faced.”<br />
Hilary Meredith Solicitors makes “transformational<br />
appointment” as Peter Watson joins as CEO<br />
Hilary Meredith Solicitors<br />
Limited in Wilmslow has<br />
appointed Peter Watson<br />
as its new CEO as the firm<br />
gears up for a period of<br />
national expansion.<br />
Peter Watson joins from<br />
leading national consumer<br />
firm Simpson Millar.<br />
Peter Watson joined Simpson<br />
Millar in 1992 and has<br />
held the position of Managing<br />
Partner since 1996 and<br />
more latterly Managing Director<br />
of Legal Services following<br />
the acquisition of<br />
Simpson Millar by Fairpoint<br />
PLC in 2014.<br />
In his time as Managing<br />
Partner he took Simpson<br />
Millar from a small 2 office<br />
firm highly dependent on<br />
one client and one work<br />
type to a multi service top<br />
75 national consumer law<br />
firm with 13 offices nationally.<br />
Peter Watson’s arrival will<br />
see founder and current<br />
CEO Hilary Meredith become<br />
Chair of the business,<br />
while the firm has also recently<br />
strengthened its<br />
main board with the appointment<br />
of Zoe Holland,<br />
Managing Director of ZebraLC<br />
as a non-executive director.<br />
Commenting on Peter Watson’s<br />
appointment and the<br />
firm’s strengthened management<br />
team, Hilary<br />
Meredith said: “This is a<br />
transformational appointment<br />
for the business.Over<br />
the last twelve months, we<br />
have enjoyed the highest<br />
profile in our history.<br />
“To maintain our quality<br />
and standards but also to<br />
develop our expansion<br />
strategy we needed strong<br />
leadership from within.<br />
Peter provides this.<br />
“He has developed a very<br />
positive reputation in the<br />
legal sector for the manner<br />
and success in which he had<br />
implemented consolidation<br />
activities. We have known<br />
each other for many years<br />
Peter Watson and Hilary Meredith<br />
and his experience will ideally<br />
complement our ongoing<br />
expansion and growth.”<br />
Added Hilary:“In a market<br />
place overrun with mergers<br />
and acquisitions, Hilary<br />
Meredith Solicitors has remained<br />
fiercely independent.<br />
We now enter very<br />
exciting times ahead in our<br />
plans to grow.”<br />
Commenting on his decision<br />
to join Hilary Meredith<br />
Solicitors, Peter Watson said:<br />
“Hilary Meredith Solicitors<br />
has an outstanding reputation<br />
and great people.<br />
“We will be implementing<br />
an expansion strategy<br />
based on increasing our<br />
market share in existing sectors<br />
and practice areas<br />
while also diversifying and<br />
exploring new opportunities.<br />
All the building blocks<br />
are in place for a period of<br />
sustained growth. It is a<br />
hugely exciting time to join<br />
the business.”<br />
Made a claim on your insurance and want to improve your risk profile before PII renewal?<br />
Want to grow your practice?<br />
Looking to improve operational performance?<br />
Implementing Lexcel can help achieve this, and much more.<br />
To discuss the benefits Lexcel can bring to your practice call Tracy Thompson on 07702 040784 or<br />
email tt@tracythompsonassociates.co.uk<br />
www.tracythompsonassociates.co.uk<br />
LEXCEL CONSULTANCY * BUSINESS PLANNING * RISK & COMPLIANCE SERVICES * MARKETING STRATEGY * INTERNAL AUDITING * AWARD/TENDER/PII APPLICATION ASSSISTANCE
Whilst his route from<br />
qualification, to achieving<br />
Duty Solicitor status<br />
(along side his colleague<br />
Anthony Smith only last<br />
month), to now achieving<br />
partnership has been a<br />
quick one, Damian is has<br />
been regarded by Senior<br />
Partners as “a part of the<br />
furniture” and in fact<br />
started his career at Burton<br />
Copeland before the<br />
three current Designated<br />
Members Gwyn Lewis,<br />
Louise Straw and Dan<br />
Weed.<br />
When asked about his career,<br />
his accolade and the<br />
future, Damian responded:<br />
“What have Lewis Hamilton,<br />
Wayne Rooney, Michael<br />
Movers & Shakers 11<br />
Damian Wall becomes the latest to achieve partnership status at Burton Copeland LLP<br />
Phelps, Beth Tweddle &<br />
Leona Lewis got in common?”<br />
“World records? World<br />
champions? X factor?,<br />
scorer of the greatest ever<br />
goal, in a Manchester Derby<br />
I should add.”<br />
“The answer is 1985, the<br />
year they were born, which<br />
is also when I started work<br />
at Burton Copeland and it is<br />
with enormous pride that<br />
32 years later I have been<br />
made partner at the firm I<br />
stated working at age 17 ......<br />
I guess you can work my<br />
age out now!".<br />
When asked about past<br />
changes and the future<br />
Damian commented:"I have<br />
spent a bit of time away<br />
from the mighty BC, but<br />
man and boy I have spent<br />
over 25 years here. The firm<br />
has changed as drastically<br />
and as radically as the world<br />
and the legal landscape,<br />
and hallelujah for that.<br />
Smoking in the office, bad<br />
hair, no mobile phones and<br />
PACE which was so new nobody<br />
had a clue what to do<br />
with it. Ironically when I finally<br />
got round to qualifying<br />
as a solicitor, one of my<br />
pieces of coursework was<br />
on ‘the right to silence’. Despite<br />
the efforts to diminish<br />
the role the defence solicitor,<br />
it is clear to me every<br />
day that the profession is<br />
vital to maintain, uphold<br />
New health partner joins Browne<br />
Jacobson’s Manchester office<br />
Browne Jacobson’s Manchester<br />
office has appointed<br />
leading health<br />
and public law partner,<br />
Gerard Hanratty, into its<br />
expanding health sector<br />
team.<br />
and evolutionise fundamental<br />
social principals of<br />
justice, fairness and mercy"<br />
"I am so grateful to Gwyn,<br />
Louise and Dan for this privilege,<br />
and I also want to<br />
thank Mike Mackey who has<br />
been another tremendous<br />
support throughout my career.<br />
I might have been a little<br />
late in getting here, but I<br />
feel invigorated and encouraged<br />
about the future."<br />
"Unlike sportsmen and<br />
women we lawyers tend to<br />
improve our skill and ability<br />
with age and experience,<br />
especially when in such a<br />
challenging and environment<br />
as there is at Burton<br />
Copeland"<br />
Ranked in Legal 500 for his<br />
administrative and public<br />
law work, Gerard joins from<br />
Capsticks Solicitors in London<br />
where he headed up<br />
both the public law & health<br />
team and the information<br />
law team.<br />
The appointment will support<br />
the growth of the firm’s<br />
healthcare law practice regionally<br />
and nationally<br />
which is considered one of<br />
the leading in the country<br />
by independent experts<br />
Chambers UK.<br />
Gerard’s expertise includes<br />
advising NHS trusts, commissioners,<br />
private healthcare<br />
providers and various<br />
public bodies on a broad<br />
range of issues including<br />
health service reconfiguration<br />
matters, issues relating<br />
to operating as a foundation<br />
trust, information governance<br />
arrangements and<br />
policies and regulatory issues.<br />
He has also supported<br />
NHS bodies and independent<br />
inquiries on various<br />
legal concerns when they<br />
are investigating NHS bodies<br />
governance arrangements.<br />
Browne Jacobson’s health<br />
law team is a recognised<br />
leader in the provision of<br />
legal services to the health<br />
and social care sector and is<br />
a trusted adviser to over 50<br />
NHS bodies, acute trusts<br />
and hospital groups, mental<br />
health and well-being<br />
trusts, ambulance trusts,<br />
commissioning organisations,<br />
health regulators, clinical<br />
litigation organisations,<br />
private sector providers.<br />
They are panel members of<br />
many of the public sector<br />
purchasing consortia.<br />
Gerard will also work closely<br />
with the firm’s public sector<br />
practice which has an extensive<br />
public sector client<br />
portfolio that includes,<br />
amongst others, the Crown<br />
Commercial Service the<br />
Cabinet Office, Department<br />
for Business, Energy &Industrial<br />
Strategy, Department<br />
for Work & Pensions, Welsh<br />
Government and Natural<br />
England.<br />
Gerard Hanratty<br />
Simon Tait, partner and<br />
head of health at Browne<br />
Jacobson said:“It is fantastic<br />
to have someone of Gerard’s<br />
experience on board.<br />
He is a high-calibre lawyer<br />
with a top quality skill set.<br />
He has fantastic experience<br />
in both the health and public<br />
sector, with a deep understanding<br />
of the challenges<br />
faced within the<br />
current NHS landscape<br />
which will be a real advantage<br />
to our existing and<br />
prospective client base,<br />
both locally and nationally.”<br />
Gerard Hanratty added:<br />
“Browne Jacobson has a<br />
first rate reputation for their<br />
health and public sector<br />
legal work and I am very excited<br />
to have the opportunity<br />
to build on that by<br />
continuing to give high<br />
quality legal advice and exceptional<br />
service to our<br />
clients both in the North<br />
West region and UK wide.”<br />
This latest appointment<br />
takes the number of fee<br />
earners across Browne Jacobson’s<br />
five office network<br />
to 500.<br />
What makes a good landing page?<br />
Pay per click and social<br />
media advertising are<br />
good ways of driving new<br />
and relevant visitors to<br />
your website.<br />
However, these channels<br />
cost money for every visit –<br />
so it’s important to pay attention<br />
to where those visits<br />
land on your website. Many<br />
marketers create dedicated<br />
landing pages for this purpose.<br />
Why landing pages?<br />
You will of course have<br />
spent a long time perfecting<br />
your homepage, and it’s<br />
most likely well geared up<br />
for people who have<br />
searched for your brand<br />
name.<br />
However, what if they have<br />
searched for a specific issue<br />
they need legal advice on?<br />
What if they have seen your<br />
ad on social media offering<br />
a particular service? The<br />
homepage may not be the<br />
best choice.<br />
What’s more, creating a<br />
landing page allows you to<br />
tailor the message and content<br />
visitors see, to drive<br />
more conversions.<br />
Tips for encouraging conversions<br />
1. Relevant information –<br />
Copy should reflect the content<br />
of your ad, to help reassure<br />
visitors. For PPC, the<br />
relevance of ad, keyword<br />
and landing page is vital to<br />
achieve high Quality Score.<br />
2. Minimal distractions –<br />
The necessary information<br />
should be on your landing<br />
page, without providing too<br />
many opportunities to click<br />
away and get distracted.<br />
3. Content – Try to keep information<br />
above the fold,<br />
and ‘skim-readable’. Videos<br />
can also help increase engagement<br />
with landing<br />
pages.<br />
4. USPs – Why should the<br />
visitor choose you over your<br />
competitors? Try to summarise<br />
your value proposition<br />
in a standout sentence.<br />
5. Social proof – Including<br />
reviews or testimonials add<br />
another layer of trust for the<br />
visitor and are a powerful<br />
persuasion technique, as<br />
are awards or accreditations.<br />
6. Call To Action – What do<br />
you want visitors to do<br />
next? This should be obvious<br />
the moment you land<br />
on the page, thanks to the<br />
design and wording of a<br />
CTA – and of course, any enquiry<br />
forms should be as<br />
simple as possible.<br />
Testing, testing<br />
Perhaps the biggest benefit<br />
of having dedicated landing<br />
pages for your advertising<br />
is that you can test<br />
changes to the above, without<br />
impacting the journey<br />
of organic or brand visitors.<br />
You can try different wording,<br />
make the CTA more<br />
prominent, or even test a<br />
different design entirely –<br />
your data will help you<br />
work towards better and<br />
better landing pages.
12 Talking Heads<br />
Talking Heads<br />
HM Courts & Tribunals Service has announced a flexible working pilot at six courts<br />
including Manchester Civil Justice Centre. It said this will help it to understand how flexible<br />
hours affect court users, so we asked practitioners “Do you think that flexible working is a<br />
good idea in the courts?”<br />
Fiona Gaskell<br />
Partner & Dispute<br />
Resolution Solicitor<br />
Clough & Willis<br />
The concept of flexible<br />
working is good in theory<br />
but for me several issues are<br />
raised; most notably around<br />
how courts would be<br />
staffed. It goes without saying<br />
that I am all for utilising<br />
the court service more efficiently<br />
and also trying to assist<br />
people as much as<br />
possible. However, many<br />
professional users of the<br />
court system are simply not<br />
able to work flexible hours;<br />
this maybe because of their<br />
own family arrangements or<br />
because employers will not<br />
be entitled to ask their employees<br />
to work out of<br />
hours. This - in turn – could<br />
of course raise health and<br />
safety issues. Also, I would<br />
be uneasy about such a<br />
long working day. Most<br />
lawyers start work at 8am<br />
and I fear that costly mistakes<br />
could be made if they<br />
are still working late into the<br />
evening and are not on top<br />
form due to tiredness.<br />
Nicholas Clough<br />
Partner<br />
Bromleys Solicitors<br />
While at first blush the idea<br />
for longer court hours appears<br />
to be for the right reasons<br />
– to speed up the<br />
process and reduce the<br />
backlog of cases – once you<br />
look further into how it will<br />
affect practitioners and the<br />
public, the more it appears<br />
to be a flawed measure.<br />
There will be a significant<br />
knock-on effect in terms of<br />
the already long hours that<br />
most solicitors and barristers<br />
work, and it’s going to<br />
make the working lives of<br />
those with young families<br />
even more difficult.<br />
Childcare issues still fall<br />
more regularly on the<br />
shoulders of women than<br />
men, and longer hours at<br />
court could make young<br />
mothers in the legal profession<br />
think twice before returning<br />
to work after having<br />
children.<br />
It would also make a<br />
work/life balance more difficult,<br />
especially for single<br />
parents.<br />
In an age where the government<br />
is trying to get the<br />
legal profession to better reflect<br />
the diversity of the<br />
population, this appears a<br />
move that will have the opposite<br />
effect.<br />
It could also raise issues for<br />
claimants and defendants<br />
with families having to attend<br />
court if they have no<br />
childcare cover.<br />
This could mean longer<br />
court hours have the opposite<br />
effect to that intended –<br />
with cases being adjourned<br />
because parties are unable<br />
to attend hearings.<br />
Nyssa Crorie<br />
Employed Barrister<br />
Express Solicitors<br />
Members of the bar already<br />
work long and unsociable<br />
hours, conscientiously<br />
preparing for hearings and<br />
drafting paperwork (in addition<br />
to time spent travelling<br />
the length and breadth of<br />
the country).<br />
To expand court sitting<br />
times will place an insufferable<br />
strain on our working<br />
practice. The scheme will severely<br />
disadvantage those<br />
with parental responsibilities;<br />
primarily women. I<br />
echo entirely the comments<br />
of the Chairman of the Bar,<br />
Andrew Langdon QC: “It is<br />
hard to see how these plans<br />
sit with the Government’s<br />
commitment to improving<br />
diversity in the profession<br />
and the judiciary”.<br />
A spokesperson for HMCTS<br />
has confirmed a desire to<br />
“improve access to justice<br />
for everyone by making the<br />
service more convenient for<br />
working people”; I suspect a<br />
more effective solution<br />
would be to re-open some<br />
of the 200+ courts that have<br />
closed in the last 7 years.<br />
I urge court users in all capacities<br />
to actively oppose a<br />
widespread implementation<br />
of the flexible operating<br />
hours scheme.<br />
Peter Lees<br />
Senior Associate<br />
Squire Patton Boggs (UK)<br />
LLP<br />
The civil court day is currently<br />
five hours’ long. Extending<br />
the day to eight<br />
hours could mean that<br />
many hearings which are<br />
now listed for two days can<br />
be heard in one day, saving<br />
considerable time and<br />
costs. Longer opening<br />
hours could therefore be a<br />
good thing for civil litigation.<br />
But this is just one example.<br />
Would it really be better for<br />
everyone involved in a 10-<br />
day trial to be in Court every<br />
day until 7pm?<br />
Will judges be available and<br />
willing to sit for trials of this<br />
length?<br />
There is also the question of<br />
how much “flexibility”<br />
longer sitting hours will<br />
bring. It is not practicable<br />
for courts to stay open late<br />
on an ad hoc basis: and it is<br />
not just the judge, the parties<br />
and their lawyers who<br />
need to consider the impact<br />
on their lives outside the<br />
court, including childcare, it<br />
is all court staff.<br />
There is a risk that “flexible<br />
working”, far from being a<br />
way of working that suits an<br />
employee’s needs as the<br />
Government envisages, will<br />
simply become longer<br />
working hours.<br />
There are therefore many<br />
unanswered questions. For<br />
that reason, a pilot scheme<br />
has to be welcomed as an<br />
opportunity to establish if,<br />
in practice, longer opening<br />
hours lead to any tangible<br />
improvement in access to<br />
justice and convenience for<br />
everyone who works for, or<br />
interacts with, the courts.<br />
Paul Jonson<br />
Managing Partner<br />
Pannone Corporate LLP<br />
Flexible hours is in theory<br />
laudable and to be welcomed<br />
in principle however<br />
I do have reservations<br />
around the practicalities.<br />
Out of hours hearings may<br />
involve anti-social hours for<br />
legal representatives ( and<br />
court staff) and may also increase<br />
costs. Will clients be<br />
receptive to court hearings<br />
that take place either very<br />
early or later in the day?<br />
Some parties may have to<br />
travel long distances to<br />
reach court and therefore<br />
an early start time for a<br />
court hearing may require a<br />
party to leave home very<br />
early in the morning ( or<br />
travelling home late at night<br />
if the hearing takes place<br />
later in the day). These may<br />
not easy arrangements to<br />
make for some people.<br />
Where I think the focus<br />
needs to be is on IT investment<br />
in the courts and the<br />
ability to hear certain cases<br />
remotely or by telephone.<br />
That, in my opinion, is the<br />
key to offering more flexibility<br />
and would be attractive<br />
to many court users.<br />
Jeff Lewis<br />
Partner, Head of<br />
Litigation - Manchester<br />
Brabners LLP<br />
There's no doubt that flexible<br />
Court hours will help litigants<br />
who can't attend<br />
Court during the normal<br />
day, but it's important that<br />
hearings are listed out-ofhours<br />
only if the litigants<br />
want that. Many litigants<br />
will be unable to attend<br />
Court outside of the normal<br />
day, and they should not be<br />
forced to attend Court at a<br />
time that does not work for<br />
them.<br />
We also need to remember<br />
that it may not always be<br />
possible for lawyers to attend<br />
out-of-hours hearings.<br />
Some lawyers have childcare<br />
commitments preventing<br />
them from working<br />
outside of the normal day;<br />
for others it may be impracticable<br />
to travel to Court for<br />
an early morning hearing or<br />
to travel home late at night.<br />
Similarly, it would be wrong<br />
just to assume that Judges<br />
will be able to sit outside of<br />
normal Court hours. They<br />
too might be unable to<br />
work outside of normal<br />
hours (indeed, they may<br />
have taken a job at the<br />
Bench precisely for that reason).<br />
So, for me, it’s a cautious<br />
welcome to the pilot<br />
scheme.<br />
Zara Poulter<br />
Barrister<br />
Deans Court Chambers<br />
The attitude towards flexible<br />
working varies across<br />
the different perspectives<br />
that can be taken.<br />
On one hand, the time pressures<br />
imposed on advocates,<br />
solicitors and court<br />
staff will be increased. A late<br />
finish at court compiled<br />
with travel time will inevitably<br />
mean the working<br />
day is extended and create<br />
obvious obstacles to home<br />
life, causing hardship and<br />
prejudice to those professionals<br />
with children.<br />
Yet, it may allow people to<br />
accommodate court appearances<br />
around their<br />
working lives, much like<br />
people attend medical appointments<br />
after normal<br />
working hours. This would<br />
assist many litigants and<br />
witnesses.<br />
These considerations can<br />
only really be determined<br />
by practical experience. The<br />
pilot scheme will demonstrate<br />
whether flexible<br />
working will assist or hinder<br />
the workings of our courts.<br />
Alison Loveday<br />
Chief Executive<br />
Berg<br />
We are all working in an<br />
ever more flexible and connected<br />
world. Industries<br />
must adapt and the legal<br />
profession is no different.<br />
Flexible hours may well suit<br />
court users (in terms of individuals<br />
and businesses), as<br />
they can factor in court appearances<br />
more easily to<br />
suit their lives and working<br />
day.<br />
I am not sure, however, how<br />
this arrangement will impact<br />
upon the lawyers who<br />
attend court to represent<br />
their clients, given that this<br />
profession is already well<br />
known for its long hours<br />
culture. Will the flexible<br />
hours at court simply result<br />
in even more ‘hours on the<br />
job’?<br />
Also, so far as the court staff<br />
are concerned, many will be<br />
used to working fixed hours<br />
and will need to be fully<br />
consulted about a change<br />
in their working patterns,<br />
which may well have significant<br />
impact on things like<br />
childcare or other family responsibilities.
14 Pro Bono Feature<br />
Pro Bono in Manchester<br />
The Manchester Legal Awards highlighted the innovative and ground-breaking<br />
Pro Bono activity undertaken by some of the city’s firms, chambers and academic<br />
aorganisations. The following schemes were all shortlisted in the MLA <strong>2017</strong>...<br />
University of Manchester Dementia<br />
Legal Clinic<br />
Winner of the Pro Bono<br />
Award <strong>2017</strong>, The Dementia<br />
Legal Clinic – the first<br />
of its kind in the UK – is<br />
operated by the University’s<br />
Legal Advice Centre<br />
in association with Making<br />
Space, a national charity<br />
and leading provider<br />
of adult health and social<br />
care services.<br />
It was established by Neil<br />
Allen, a barrister and Senior<br />
Lecturer at the University,<br />
who has been a trustee of<br />
Making Space since 2009. In<br />
2015, he set up a pilot programme<br />
with the charity<br />
when the Government was<br />
launching the latest phase<br />
of its ‘Dementia Challenge’,<br />
and the success of the clinic<br />
quickly led to it becoming a<br />
weekly fixture within the<br />
Legal Advice Centre’s wider<br />
practice.<br />
Under Neil’s supervision,<br />
Manchester law students<br />
advise on cases over Skype<br />
video links to Making Space<br />
‘hotspots’. This enables<br />
them to speak to clients in a<br />
comfortable, familiar and<br />
dementia-friendly environment,<br />
with the right people<br />
there to offer support. This<br />
makes justice much more<br />
accessible for the clients.<br />
The clinic takes a holistic approach<br />
to client care – as<br />
well as looking at the legal<br />
issues a person faces, it can<br />
offer communication and<br />
wellbeing support through<br />
its partnership with Making<br />
Space, as well as a fast-track<br />
to the Admiral Nursing Service<br />
which can give expert<br />
practical, clinical and emotional<br />
support to families<br />
living with dementia.<br />
In partnership with Making<br />
Space, the health and social<br />
care charity, it offers up to<br />
three services for families,<br />
depending upon their requirements:<br />
(a) legal advice<br />
on dementia-related issues,<br />
(b) access to admiral nursing<br />
advice, and (c) communication<br />
and activity advice.<br />
The legal service is provided<br />
in person or via skype at the<br />
Neil Allen with one of the students from<br />
the Dementia Clinic at MLA <strong>2017</strong><br />
University and at a range of<br />
hotspots around the country<br />
on the following matters:<br />
Advance decisions to refuse<br />
treatment;<br />
Community care assessments;<br />
Continuing healthcare eligibility;<br />
Disputes around mental capacity;<br />
Lasting powers of attorney;<br />
Court of Protection;<br />
Deputyship;<br />
Deprivation of liberty safeguards<br />
(DoLS);<br />
Disputes around best interests<br />
for those who lack capacity;<br />
Provision of care (in relation<br />
to care homes);<br />
Adult safeguarding.<br />
In addition to the regular<br />
training that students must<br />
undertake to work in the<br />
clinic - which covers areas<br />
such as interview skills, professional<br />
ethics, and drafting<br />
advice - all students<br />
who wish to take part in a<br />
dementia case undertake<br />
separate specialist training.<br />
As well as becoming Dementia<br />
Friends, this training<br />
– provided by people living<br />
with dementia, lawyers and<br />
co-ordinators from Making<br />
Space – gives students a<br />
much greater awareness of<br />
the sensitive issues, as well<br />
as an understanding of how<br />
to deal with vulnerable<br />
clients.<br />
The clinic’s success has also<br />
been thanks to the commitment<br />
of volunteer lawyers<br />
from local firms, who supervise<br />
the students – they are<br />
playing a key role in the clinical<br />
legal education of the<br />
next generation of lawyers.<br />
Neil Allen commented<br />
“There can be no doubt that<br />
it meets a growing need -<br />
hardly a day goes by where<br />
dementia related issues do<br />
not appear in the media,<br />
and it is a hot topic for research,<br />
including within our<br />
university. With people living<br />
longer, advanced planning<br />
for one’s old age is<br />
becoming much more common<br />
and this is becoming<br />
one of our biggest practice<br />
areas.”<br />
“The simplicity of our model<br />
means that it can be replicated<br />
across any number of<br />
areas to help various sections<br />
of the community. This<br />
is something that we hope<br />
to do in the coming year by<br />
establishing a specialist<br />
clinic in partnership with<br />
the Deafness Support Network<br />
to help members of<br />
the Deaf community.”<br />
Browne Jacobson bespoke mentoring<br />
scheme for <strong>MM</strong>U students<br />
In January 2016 Browne<br />
Jacobson and Manchester<br />
Law School at Manchester<br />
Metropolitan University<br />
(<strong>MM</strong>U) partnered to<br />
launch a bespoke mentoring<br />
scheme for students<br />
studying for their law degree.<br />
The scheme is aimed at providing<br />
students with access<br />
to dedicated mentoring<br />
support from qualified<br />
lawyers based in Browne Jacobson’s<br />
Manchester office<br />
who would guide them<br />
through the crucial stages<br />
of their legal career including<br />
becoming a Newly<br />
Qualified solicitor (NQ),<br />
share their own expertise<br />
on the subject and act in a<br />
counsellor and career advisor<br />
capacity. This is a<br />
ground-breaking initiative<br />
as it’s the first time <strong>MM</strong>U<br />
had partnered with an external<br />
law firm in this way.<br />
Manchester partner and architect<br />
of the scheme<br />
Nichola Evans was keen to<br />
develop a mentoring<br />
scheme in the North West<br />
which focused on the needs<br />
of students in the higher education<br />
sector. As a former<br />
mentee she has first-hand<br />
experience of the value a<br />
mentoring scheme can<br />
bring to both mentees and<br />
mentors. In addition, a large<br />
number of students who attend<br />
<strong>MM</strong>U come from a<br />
socio-economic background<br />
where they are the<br />
first in the family to attend<br />
university and have no connections<br />
at all with the legal<br />
profession. Lastly, a key goal<br />
in <strong>MM</strong>U’s teaching is developing<br />
educational confidence<br />
amongst their<br />
students by focusing on improving<br />
self-belief and selfconfidence.<br />
Both organisations believed<br />
that a mentoring initiative<br />
would enhance this, and<br />
help the students identify,<br />
reflect upon, and build confidence<br />
in their overall skills<br />
development. Nichola commented<br />
“We are very aware<br />
of our corporate social responsibility<br />
and are committed<br />
to supporting our<br />
local communities. Manchester<br />
has one of the most<br />
dynamic legal markets outside<br />
London so I am really<br />
pleased we are involved in<br />
what I believe will be a very<br />
rewarding scheme and a<br />
real boost to those students<br />
keen to pursue a successful<br />
legal career.”<br />
They developed a 5 step<br />
process to ensure there was<br />
sufficient buy-in from internal<br />
and external stakeholders.<br />
These included: Stage 1:<br />
Informal discussions were<br />
held with Browne Jacobson<br />
lawyers in the Manchester<br />
office to determine levels of<br />
interest Stage 2: A formal internal<br />
recruitment drive was<br />
undertaken to enlist up to<br />
10 mentors. All ten positions<br />
were filled within an<br />
hour of the campaign going<br />
live. Stage 3: Discussions<br />
with the firm’s HR team<br />
were held to assist in designing<br />
the mentoring<br />
scheme. Elements included<br />
outlining the obligations for<br />
both mentors and mentees<br />
and the implementation of<br />
sufficient checks and balances<br />
to ensure the scheme<br />
has sufficient business<br />
rigour. Stage 4: Prior to the<br />
student application window<br />
for the programme opening,<br />
Jenny Kerr, a HR Advisor<br />
at the firm ran a taster workshop<br />
for 25 students from<br />
<strong>MM</strong>U to give them fresh insight<br />
into firm’s recommendations<br />
for legal CVs as well<br />
as tips on training contract<br />
application forms. Stage 5:<br />
<strong>MM</strong>U undertook a matching<br />
process where applicants<br />
were encouraged to<br />
submit application forms<br />
supplemented with CVs.<br />
These were reviewed and<br />
ten students were matched<br />
with mentors at the firm.<br />
The scheme was extremely<br />
well received with students<br />
from across all years of the<br />
University’s LLB programme<br />
applying. Ten undergraduate<br />
applicants were successfully<br />
matched up with ten<br />
mentors from Browne Jacobson<br />
– these ranged from<br />
partner to junior level and<br />
Nichola Evans<br />
the success of the scheme<br />
means it will be extended in<br />
<strong>2017</strong> to support 17<br />
mentees.<br />
The benefits for mentees<br />
taking part in the scheme<br />
means they can call upon<br />
the experience and knowledge<br />
of qualified lawyers<br />
from one of the UK’s leading<br />
law firms and have access to<br />
an invaluable network of<br />
legal professionals for those<br />
starting their career, The<br />
scheme also gives the<br />
mentees the opportunity to<br />
gain new perspectives on<br />
career goals and ambitions<br />
and a real insight into the<br />
skills and attributes needed<br />
by a modern lawyer.<br />
The mentors have found the<br />
programme equally valuable<br />
by being able to pass<br />
on their knowledge and expertise<br />
and develop their<br />
own leadership and management<br />
skills.<br />
Catherine Little, Head of<br />
Manchester Law School at<br />
<strong>MM</strong>U added: “The mentoring<br />
scheme is vital in helping<br />
to develop the social<br />
and cultural capital that<br />
some of our students need.<br />
The dedication and commitment<br />
of the staff at<br />
Browne Jacobson, to our<br />
students, is invaluable. The<br />
mentoring scheme helps us<br />
greatly in transforming our<br />
students’ lives and expectations.”
Freshfields’ Legal Services<br />
Centre and Asylum Support<br />
Housing Advice (ASHA)<br />
<br />
Freshfields’ Legal Services<br />
Centre (LSC) provides<br />
valuable pro bono assistance<br />
to Manchesterbased<br />
Asylum Support<br />
Housing Advice (ASHA)<br />
The charity, which is part<br />
of the Greater Manchester<br />
Immigration Aid Unit, advises<br />
asylum seekers who<br />
have had their initial applications<br />
refused, who<br />
have exhausted the appeal<br />
process, and whose<br />
status renders them<br />
homeless and destitute.<br />
For half a day each week,<br />
four volunteers from the<br />
LSC sit with individual<br />
clients and help them complete<br />
housing and support<br />
applications, lodge appeals<br />
and write letters to the<br />
<br />
Home Office. They also do<br />
some translation.<br />
All four volunteers underwent<br />
training from an ASHA<br />
representative and attended<br />
a one-day conference<br />
on asylum support.<br />
One strand of the initiative<br />
is to make a lasting difference<br />
to the communities in<br />
which we work by supporting<br />
access to justice and opportunity.<br />
The strategy aims<br />
to support a number of<br />
groups, including refugees,<br />
in a number of ways, including<br />
pro bono advice, advocacy<br />
and volunteering.<br />
In the summer of 2015,<br />
Freshfields established its<br />
first Global Centre in Manchester.<br />
The LSC was the<br />
first of many business-support<br />
functions to move in.<br />
During their inductions,<br />
new LSAs learned about the<br />
firm’s responsible business<br />
strategy and were asked to<br />
identify a community initiative<br />
that chimed with it.<br />
Many called for greater support<br />
for homelessness and<br />
destitution – a growing<br />
problem in the city.<br />
Freshfields has a longstanding<br />
advocacy scheme in<br />
London where our dispute<br />
resolution associates represent<br />
asylum seekers in their<br />
appeals before the Asylum<br />
Support Tribunal. The appellants<br />
are referred from<br />
asylum-support organisations<br />
based not only in London<br />
but also elsewhere in<br />
the UK. Working with ASHA<br />
meant we could get involved<br />
earlier in the asylumsupport<br />
process and meet<br />
both our responsible business<br />
strategy and the<br />
wishes of our employees.<br />
The idea of providing pro<br />
bono support to ASHA was<br />
pitched to the firm’s global<br />
pro bono partners, Head of<br />
the LSC Olivia Balson, and<br />
Global Centre Director<br />
Anup Kollanethu, who all<br />
supported the proposal<br />
wholeheartedly.<br />
A<br />
In fact,<br />
their support for the initiative<br />
was so strong that the<br />
senior managers involved<br />
encouraged the LSAs to<br />
take time out of their working<br />
day to help ASHA. This<br />
was in contrast to other pro<br />
bono initiatives where people<br />
contributed their time<br />
outside working hours.<br />
Freshfields has helped<br />
ASHA support 39 of its<br />
growing number of clients,<br />
five of whom had dependent<br />
children. And in 19<br />
cases, the work carried out<br />
by the volunteers ensured<br />
that homelessness was prevented.<br />
“As a small charity, ASHA<br />
has only a couple of paid<br />
employees and relies heavily<br />
on a small number of volunteers<br />
to help people who<br />
need its services,” says Maria<br />
Houlihan, Service Manager<br />
at ASHA. “The charity’s<br />
clients are typically vulnerable<br />
and unrepresented, and<br />
have little access to financial<br />
or legal support from anywhere<br />
else. By providing pro<br />
bono support, Freshfields is<br />
helping to ensure that such<br />
valuable services continue<br />
to be available to the local<br />
community.”<br />
With much of the 2016 Immigration<br />
Act still to come<br />
into force, ASHA’s clientbase<br />
is likely to expand further,<br />
making Freshfields’<br />
support even more valuable.<br />
Working with ASHA has<br />
given the volunteers valuable<br />
learning opportunities.<br />
They have gained face-toface<br />
experience with ASHA<br />
Pro Bono Feature 15<br />
clients and have put what<br />
they have learnt during<br />
their time in the LSC into<br />
practice.<br />
“The opportunity to gain<br />
face-to-face experience<br />
with ASHA clients has been<br />
really enriching,” says LSA<br />
Laura Sanders. “And it’s<br />
helped to put what I’ve<br />
learnt during my time in the<br />
LSC into practice.”<br />
Her colleague, Lizzy Eritobor,<br />
agreed, commenting:<br />
“It’s a good way of improving<br />
my client focus. And I<br />
get an insight into how we,<br />
as a law firm, can help make<br />
a significant difference to<br />
peoples’ lives. It’s a very positive<br />
experience.”<br />
The initiative has also acted<br />
as a forerunner to the upcoming<br />
launch of a similar<br />
programme in <strong>2017</strong>, which<br />
will encourage each of<br />
Freshfields’ offices to focus<br />
their efforts around<br />
refugees in a way that best<br />
fits with their people and<br />
existing relationships. This<br />
may be through pro bono<br />
advice to individual<br />
refugees, community investment<br />
support for<br />
refugees in host countries,<br />
diversity input to support<br />
the recruitment of refugees<br />
or general support to<br />
refugee organisations.<br />
Greater Manchester<br />
Law Centre<br />
Against a backdrop of cuts<br />
and closures, the Greater<br />
Manchester Law Centre<br />
opened its doors last year<br />
- an inspiration for grassroots<br />
community organising.<br />
This is their story.<br />
Across the ten districts of<br />
the county of Greater Manchester<br />
there used to be<br />
nine law centres. Following<br />
government and council<br />
cuts just two are left (Bury<br />
and Rochdale in the north).<br />
We said that the downward<br />
spiral cannot be allowed to<br />
continue. We declared publicly<br />
"With your help there<br />
WILL be a law centre for<br />
Greater Manchester".<br />
There IS now.<br />
We had no funds. We had<br />
no premises. But we had the<br />
commitment of people who<br />
share our view - that free, independent,<br />
high quality advice<br />
is crucial for those in<br />
need - and who were prepared<br />
to put their own time<br />
and money towards it.<br />
We created an email list. We<br />
established a Steering<br />
Group (including lawyers,<br />
voluntary sector managers,<br />
trade unionists). We agreed<br />
that we needed a Constitution.<br />
We wrote a Business<br />
Plan and sought start-up<br />
funding.<br />
There were of course huge<br />
obstacles. Greater Manchester<br />
(which isn't just "Manchester")<br />
is an area which is<br />
disproportionately poor.<br />
Child poverty rates are<br />
among the highest in the<br />
country. And Greater Manchester<br />
has become the<br />
flagship for a form of "devolution"<br />
- joining the 10<br />
councils to the local NHS,<br />
delegating an estimated<br />
£2billion health shortfall to<br />
the already cash-strapped<br />
local authorities. There are<br />
well-researched positive<br />
health outcomes from providing<br />
people with high<br />
quality legal advice, but<br />
there isn't so much clear<br />
money to pay for it through<br />
this "GM" cropping.<br />
What exactly did we do?<br />
First there was the "inextricable<br />
circle" - without services,<br />
you don't get funding.<br />
Without funding, you can't<br />
get premises. Without<br />
premises, there aren't any<br />
services. The trick is to do it<br />
all at once. And we did it!<br />
Second we wanted to develop<br />
one particular service.<br />
Without a supervising solicitor,<br />
insurance, advice manuals<br />
or even a computer, it is<br />
difficult. Volunteer advisers<br />
may not be available during<br />
working hours. So we advertised,<br />
found part-time and<br />
retired advisers, trained<br />
them, and got a local solicitor's<br />
firm to take on supervision.<br />
Third we had to beg a building,<br />
and furniture to go in it,<br />
and manage it. This can take<br />
over everything else. You<br />
can forget you are trying to<br />
deliver services (never mind<br />
advocating more generally)<br />
because you have to overcome<br />
the obstacles of utility<br />
suppliers and their competition<br />
companies all trying to<br />
sell the same service,<br />
alarms, intercoms, security,<br />
lift, water, refuse, sanitary,<br />
cleaning... You also need to<br />
find, induct, train and manage<br />
office volunteers, who<br />
can no only open the door<br />
but help give general information<br />
and direction to<br />
anyone calling.<br />
Fourth we had to manage<br />
an organisation. There has<br />
been a huge commitment<br />
by a few volunteer managers,<br />
several of us trying to<br />
maintain full time legal aid<br />
practice at the same time.<br />
But if you say you want to<br />
do it, you can. We have<br />
sought out sessional solicitors,<br />
applied for funding<br />
(successfully gaining a Supervising<br />
Solicitor post for 3<br />
years and a Development<br />
Manager for 18 months),<br />
and attracted over 500 supporters<br />
to our email list, including<br />
over 50 "core"<br />
volunteer advisers, fundraisers,<br />
office volunteers.<br />
Fifth, we have sought sustainability.<br />
By using pro<br />
bono barristers and solicitors,<br />
using students and volunteers,<br />
we intend to<br />
support the advice we give<br />
without needing to rely on<br />
the restrictive nature of declining<br />
state contracts. Volunteers<br />
are the backbone of<br />
the law centre. We will only<br />
sustain it through individual<br />
and community efforts of<br />
people doing it for ourselves.<br />
Over 500 people attended<br />
our Opening Event on 11<br />
February <strong>2017</strong> - held at the<br />
nearby West Indian Sports<br />
and Social Centre, after a<br />
short march with banner<br />
and placards from the centre<br />
itself, where our "Patrons"<br />
Robert Lizar (long<br />
time legal aid lawyer in<br />
Moss Side) and Erinma Bell<br />
(community activist and<br />
prominent justice campaigner)<br />
cut the ribbon - of<br />
"No Access to Justice" - by<br />
declaring that there WILL be<br />
access to justice, here, because<br />
we say there will.<br />
Following this, the gathering<br />
heard from Michael<br />
Mansfield, who called for<br />
more community-led law<br />
centres, and Maxine Peake<br />
(our very own north-west<br />
lawyer as seen on TV), while<br />
the Holy Name primary<br />
school entertained us with<br />
their steel band and the<br />
choir of WAST (Women Asylum<br />
Seekers Together)<br />
called for freedom and justice<br />
for all.<br />
We are not just a law centre,<br />
but a campaign for law centres,<br />
access to the legal system,<br />
and for justice.<br />
And of course we aren't just<br />
looking for pro bono lawyer<br />
support, vital though that is<br />
at present, to keep open the<br />
channel to legal aid, but<br />
also we want their structural<br />
and long term financial<br />
commitment. Our Lawyer<br />
Fund Generation Scheme<br />
calls on all lawyers in private<br />
practice in Greater Manchester<br />
to give us 0.5% of<br />
their salary - and to get their<br />
own firms to do likewise. We<br />
aim to be around for a long<br />
time to come.<br />
If you are interested in<br />
supporting the GMLC<br />
email info@gmlaw.org.uk<br />
and see<br />
www.gmlaw.org.uk.<br />
John Nicholson<br />
Kenworthy’s Chambers
16 Mental Health Feature<br />
Mental Health Awareness Week <strong>2017</strong><br />
8th - 14th <strong>May</strong> <strong>2017</strong><br />
Adrenal Exhaustion - Addicted to Stress?<br />
Nutritional biochemist and stress expert Jeannette Jackson from the<br />
Manchester Stress Institute says that whilst stress in an inevitable part<br />
of life, perpetual exhaustion isn’t.<br />
Inappropriate levels of stress not only affects our health<br />
and wellbeing it can transform our brains to the point<br />
where we become hard wired for addiction. That addiction<br />
could be to food (sugar, salt), sex, gambling,<br />
overeating, alcoholism and even work!<br />
Are you addicted to sugar due to stress? When we feel tired<br />
and exhausted many people reach for high sugar foods for<br />
instant energy, but how do we enjoy the the pressure of our<br />
job without succumbing to stress?<br />
Jeanette Jackson says “Our bodies are wired and primed for<br />
recovery, and we have systems designed specifically to<br />
counteract the chemicals created during stressful periods.<br />
But to enable the body to perform optimally day in, day out,<br />
we need to support it with quality rest, recuperation and relaxation.<br />
If you push it too far, too often it, fatigue is a natural<br />
consequence.<br />
The first step to reducing the impact stress can have on the<br />
body is to acknowledge that the body may be struggling to<br />
reconcile itself daily.<br />
Signs and symptoms of adrenal exhaustion include:<br />
Physical<br />
Fatigue<br />
Insomnia<br />
Body aches<br />
Weight gain<br />
IBS<br />
Cravings for sugar/ salty foods<br />
Difficulty waking in the<br />
mornings<br />
Increased effort to do the<br />
smallest of tasks<br />
Mental / Emotional<br />
Low mood<br />
Apathy<br />
Poor memory<br />
Lack of concentration<br />
Decreased sex drive<br />
Decreased ability to handle<br />
stress<br />
Lack of enjoyment in life<br />
Low immunity<br />
To reduce your stress levels - Feed Your Brain<br />
Diet can influence our mood by altering our brain chemistry.<br />
If you want to boost your energy and mood you have to<br />
feed your brain.<br />
Here are three tips to help reduce stress and improve wellbeing:<br />
1. Take an Omega Fish oil at 11am each day<br />
Research shows that omega fatty acids help to ward off depression<br />
and mood disorders. Omega oils are essential oils<br />
meaning that your body cannot produce them so you must<br />
get them from your diet. The recommended daily allowance<br />
of omega 3 is 1000mg daily.<br />
Ensure your diet is rich in a variety of foods containing<br />
healthy fats such as cold-water fish such as salmon, trout,<br />
cod, anchovies anchovies, clams, oysters, scallops, shrimp,<br />
and squid. Also found in eggs, canola oil, walnuts, flaxseed,<br />
flaxseed oil, soybeans, chia seeds.<br />
2. Eat Antioxidant foods<br />
Eating a diet rich in antioxidants can help protect the body<br />
from the negative effects of stress. Vitamin & minerals that<br />
protect the brain from free radical damage and thus improving<br />
energy, mood and memory.<br />
Minerals are from the earth and essential for human nutrition.<br />
You get minerals from eating the plants from the earth<br />
or eating animals that eat the plants.<br />
Minerals are wide ranging and include potassium, magnesium,<br />
selenium, calcium iodine, zinc and iron and although<br />
we store some minerals in the body such as calcium and<br />
phosphorous, we need a regular supply to satisfy our daily<br />
requirements.<br />
Mineral deficiencies are common in people who eat high<br />
processed diets or areas where the land has been intensively<br />
farmed and the deficiencies can be seen in anaemia<br />
due to iron deficiency, weak bones due to calcium and<br />
phosphorous deficiency and thyroid dysfunction due to low<br />
iodine in the body.<br />
Vitamins also play an important role in supporting the body<br />
as they act as cofactors in producing vital chemicals for the<br />
body - they're like a missing bit of jigsaw that's essential for<br />
our enzymes to work.<br />
To ensure you have a good compliment of vitamins and<br />
minerals on a daily basis - go for the rainbow diet.<br />
Choose a number of coloured food such as red, green and<br />
purple and eat these in your meals until they have gone,<br />
then next buy different colours such as yellow, blue and orange<br />
and eat these until they have gone. This way you are<br />
ensuring a good mixture of vitamins and minerals and extending<br />
your repertoire of foods you buy and eat.<br />
3. Combine Choline, Selenium & Glutathion<br />
Choline is a water-soluble essential nutrient that falls into<br />
the B Vitamin family, Selenium is a trace mineral that has antioxidant<br />
properties and glutathione is an antioxidant that<br />
is produced by the body naturally, which helps the body<br />
fight toxicity and premature ageing.<br />
When combined these three minerals have powerful healing<br />
properties. They are vital to brain health and mood and<br />
also offer the bonus of enhancing the body’s natural detoxification<br />
process,<br />
To reap these brain benefits, ensure you include the following<br />
foods to your diet on a regular basis: Asparagus, avocado,<br />
barley, Brazil nuts, egg yolks, flax seeds, mushrooms,<br />
sundried tomatoes, sunflower seeds, sunflower butter and<br />
walnuts.<br />
Jeannette Jackson is a Nutritional Biochemist, published<br />
author (Penguin Books) and executive health<br />
expert for Inspire Corporate TV a digital multi-media<br />
health and wellness provider.She presents Feeding<br />
The Executive Brain to executive teams across the UK<br />
along with seminars on stress resilience, energy, and<br />
wellness.As a scientist Jeannette also has a specific<br />
interest in neurophysiology and the impact of stress<br />
and pressure on the mental and physical capabilities<br />
of individuals, helping staff to gain supreme stamina,<br />
increased concentration and improve memory recall.<br />
The Manchester Stress Institute<br />
present a range of course to ensure<br />
staff health and wellbeing including:<br />
Health Champion Training<br />
Utilising the enthusiasm of your staff to inspire others to enhance<br />
their health and well-being.<br />
This course allows individuals in your organisation to take<br />
the lead in motivating and inspiring others to make vital<br />
changes in their lives for the benefit of themselves, their<br />
family and the organisation.<br />
Health Champions can then signpost staff to health and<br />
wellbeing policies and initiates; and organise exciting, new<br />
events to engage staff in health, fitness and wellness activities.<br />
Stress Resilience for Staff<br />
People who are more resilient respond better to change and<br />
this course gets to the core of the individual’s cause of stress,<br />
its impact and offers practical coping strategies to help improve<br />
performance at work and enhance mental, physical<br />
and emotional health.<br />
Feeding The Executive Brain<br />
Supreme stamina, optimum concentration and impeccable<br />
memory recall are prerequisites for professionals who work<br />
in high octane environments. This workshop helps to reduce<br />
the impact stress has on the adrenal function by adopting<br />
core principles of optimum nutrition to boost energy and<br />
support restful sleep and help take away the struggle when<br />
working under pressure.<br />
The Corporate Athlete<br />
Many organisations associate high performance with cognitive<br />
capacity and train staff only from the neck up. But if<br />
you are looking for sustained high performance in the face<br />
of ever-increasing pressure and rapid change you’ll need<br />
staff with stamina, energy with the mental AND physiological<br />
capacity to go that extra mile when required.<br />
Whether staff are new to sport, a walker, a runner or whatever<br />
sport they chose, The Corporate Athlete Workshop<br />
helps people get the most out of their fitness and offers<br />
transferable health and wellness skills to take into the office.<br />
For further information on any of the courses please visit<br />
www.ManchesterStress.Com<br />
or email: info@ManchesterStress.Com<br />
@McrStress<br />
The Manchester Stress Institute are offering<br />
readers of the Messenger a 20% off in-house<br />
courses with code Law<strong>2017</strong>
Mental Health Feature 17<br />
Joanne Berry and Nicola<br />
Rostron have recently settled<br />
a case arising from a<br />
significant road traffic accident<br />
in Germany. The<br />
case was unusual in that it<br />
involved a personal injury<br />
action, and a clinical negligence<br />
action.<br />
The Claimant aged 22 at the<br />
time of the accident and<br />
was a serving soldier, sustained<br />
injuries in a road traffic<br />
accident in Germany<br />
when vehicle in which she<br />
was travelling as a passenger<br />
overturned.<br />
The claim was pursued<br />
against the MOD who employed<br />
the driver. She was<br />
not wearing a seatbelt and<br />
damages were agreed to be<br />
reduced by 25%.<br />
The Claimant sustained<br />
spinal injuries that required<br />
surgery on three occasions.<br />
The Claimant continued to<br />
experience back ache and<br />
so it was decided to operate<br />
with an implant.<br />
During surgery the implant<br />
entered the spinal canal<br />
causing neurological damage.<br />
The case against the operating<br />
surgeon was pursued in<br />
order to obviate the effects<br />
of the contributory negligence.<br />
Unusually the clinical<br />
negligence action involved<br />
the same defendant. It was<br />
argued that the majority of<br />
her symptoms and disability<br />
arose from the clinical negligence.<br />
There was an argument<br />
as to what was the<br />
effect of the negligent surgery<br />
and what would have<br />
been the case in any event.<br />
The RTA and Clinical negligence<br />
cases were case managed<br />
together.<br />
The Clinical negligence case<br />
post LASPO and was cost<br />
budgeted whereas the personal<br />
injury case was pre<br />
LASPO and not subject to<br />
cost budgeting.<br />
The Claimant had intensive<br />
rehabilitation but despite<br />
this was left with constant<br />
and permanent back pain<br />
extending into both buttocks.<br />
The right leg and<br />
knee were weak and unstable.<br />
She could walk for 15 to<br />
20 minutes with a stick and<br />
orthotics. Her gait was unsteady<br />
and long distances<br />
required a wheelchair. She<br />
was likely to be dependent<br />
on a wheelchair from age<br />
50.<br />
Her career in the army was<br />
cut short. She had attempted<br />
to return to part<br />
time work but was unlikely<br />
to be able to work beyond<br />
50. She claimed for continuing<br />
care, loss of earnings,<br />
pension, aids and appliances<br />
and accommodation.<br />
There was a claim for orthotics,<br />
physiotherapy, increased<br />
holiday costs,<br />
vehicle and transport costs,<br />
house maintenance, additional<br />
running costs, specialist<br />
sports equipment<br />
and sport physiotherapy.<br />
An employment expert was<br />
engaged to advise as to loss<br />
of earnings, including military<br />
benefits, and pension<br />
loss.<br />
The schedule was drafted<br />
and served prior to the<br />
XX v MoD<br />
Joanne Berry<br />
Nicola Rostron<br />
We all have mental health,<br />
just as we have physical<br />
health. Mental health includes<br />
our emotional, psychological,<br />
and social<br />
well-being, and affects<br />
how we think, feel, and<br />
act. It also helps determine<br />
how we handle<br />
stress, relate to others,<br />
and make choices.<br />
Mental health issues range<br />
from the worries we all experience<br />
as part of everyday<br />
life, to serious long-term<br />
conditions. It can be easy to<br />
dismiss mental health problems<br />
as something that<br />
happen to other people, but<br />
research shows that 1 in 4 of<br />
us will experience them<br />
each year. And the legal<br />
community is no exception.<br />
Many legal professionals are<br />
reluctant to talk openly<br />
about mental health in the<br />
workplace, for fear they may<br />
be perceived as weak or not<br />
coping with the demands of<br />
their role. At LawCare we<br />
know that talking is an important<br />
first step in changing<br />
the way we think and<br />
act about mental health. We<br />
want to get the legal community<br />
talking about mental<br />
health so that anyone<br />
who has a problem can get<br />
support.<br />
We want legal practices to<br />
positively address mental<br />
health issues in the workplace,<br />
but it’s not always<br />
easy to recognise the signs<br />
in people. These are the<br />
common ones to look out<br />
for:<br />
• Out-of-character behaviour<br />
such as irritability,<br />
mood swings, anger or<br />
short temper<br />
• Lack of energy, concentration<br />
and motivation<br />
• Frequent bouts of illness<br />
• Problems with sleeping<br />
• Panic attacks: these can<br />
happen suddenly, and include<br />
feeling sick, short of<br />
breath, shaking, sweating<br />
• Failure to achieve targets<br />
despite apparent commitment<br />
and long hours<br />
• Overconfidence despite<br />
making mistakes<br />
• Withdrawal from usual social<br />
interaction and hobbies<br />
• Deteriorating relationships<br />
with managers and/or colleagues<br />
• Neglect of personal dress<br />
and hygiene<br />
• Increasing use of<br />
alcohol/coming into the<br />
workplace smelling of alcohol<br />
A combination of these behaviours<br />
could mean the<br />
person is experiencing<br />
mental health issues, and<br />
could signal that it’s time to<br />
think about seeking information,<br />
support and reassurance.<br />
Talking about mental health<br />
at work can be difficult. People<br />
can find it helps to be<br />
open, and can feel relieved<br />
that things are not hidden<br />
any more, but they may also<br />
experience negative reactions.<br />
It’s important for people<br />
to remember they are<br />
not alone, and that many in<br />
work have mental health<br />
problems.<br />
It’s a choice to talk about<br />
mental health with colleagues<br />
or employers, there<br />
are no set rules, but it may<br />
help to get the practical<br />
support needed to stay<br />
healthy at work.<br />
For any organisation looking<br />
to implement mental<br />
health and wellbeing programmes<br />
there is plenty of<br />
information and support<br />
available. The Law Society<br />
and the Bar Council are engaged<br />
with improving mental<br />
health and wellbeing in<br />
the legal profession, and the<br />
Bar Council has recently<br />
launched a dedicated website<br />
‘Wellbeing at the Bar’.<br />
The site has plenty of useful<br />
resources, including how to<br />
implement a mental health<br />
and wellbeing policy<br />
Firms and chambers are also<br />
beginning to raise awareness<br />
of mental health issues,<br />
and the support available.<br />
Several Magic Circle firms<br />
participated in the ‘This is<br />
Me’ campaign launched by<br />
the Lord <strong>May</strong>or of London<br />
last year. The campaign is a<br />
platform for employees<br />
who have experienced<br />
mental health problems to<br />
share their stories with others.<br />
People’s attitudes, understanding<br />
and behaviour<br />
towards others with mental<br />
health problems are more<br />
likely to improve if they are<br />
given the opportunity to<br />
learn about mental health<br />
problems from someone<br />
who has experienced them.<br />
Some legal organisations<br />
have trained their staff as<br />
Mental Health First Aiders.<br />
The training course teaches<br />
people how to identify, understand<br />
and help a person<br />
who may be developing a<br />
mental health issue. The<br />
programme was developed<br />
in Australia in 2000, and is<br />
now internationally recognised<br />
in 23 countries.<br />
We need to come together<br />
as a legal community, to<br />
raise awareness and understanding<br />
of mental health,<br />
in order to create healthier<br />
and more supportive working<br />
environments for<br />
lawyers. Although attitudes<br />
are changing, the fact remains<br />
that many people<br />
feel unable to raise mental<br />
health problems at work,<br />
and we need to do something<br />
about this.<br />
Organisations are only as<br />
strong as their people, and a<br />
healthy and productive<br />
workforce where staff feel<br />
valued and supported, will<br />
be more committed to the<br />
organisation’s goals and<br />
perform better in their jobs.<br />
Mental health matters.<br />
Elizabeth Rimmer,<br />
CEO, LawCare<br />
If you would like to talk<br />
about any issue, professional<br />
or personal, call our<br />
free, independent and<br />
confidential helpline 0800<br />
279 6888, 365 days a year,<br />
Mon-Fri<br />
9am-7.30pm,<br />
weekends and public holidays,<br />
10am-4pm. We<br />
have a wealth of information<br />
and resources on our<br />
website<br />
www.lawcare.org.uk<br />
Mental Health Matters in<br />
the Legal Community<br />
change in the discount rate<br />
and redrafted in light of the<br />
change.<br />
The first JSM was not successful<br />
in part due to the impending<br />
change of the<br />
discount rate. The change<br />
resulted in the claim doubling<br />
in value. The case settled<br />
in the second JSM for a<br />
gross figure of<br />
£3,582,987.50.<br />
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Manchester Law Society’s<br />
Professionals’ Dinner Club<br />
Monday 22nd <strong>May</strong> <strong>2017</strong><br />
TIME: 6.00pm for 6.30pm<br />
VENUE: S C E N E Indian Street Kitchen, 4a Leftbank, Spinningfields,<br />
Manchester, M3 3AN<br />
COST: £48.00 including VAT (Includes a welcome drink, 3 course meal and a<br />
half bottle of Wine)<br />
We are delighted to announce that our next Manchester Professionals Dinner<br />
Club is taking place at Scene Indian Street Kitchen in Spinningfields,<br />
your one stop destination for authentic Indian street food.<br />
For further information or to make a booking email<br />
HollieHirst@Manchesterlawsociety.org.uk
18 Charity and CSR<br />
North West Solicitors use St Patrick’s Day event to raise<br />
funds for Cash for Kids<br />
More than £3,700 has<br />
been raised for disabled<br />
and disadvantaged children<br />
across Lancashire,<br />
following support from<br />
law firm Farleys Solicitors.<br />
140 people attended the<br />
firm’s annual St Patrick’s Day<br />
event at Bowland Brewery<br />
in Clitheroe, enjoying a day<br />
of live music, food, a charity<br />
auction and a pint or two of<br />
Guinness!<br />
Prizes on the day were generously<br />
donated by local<br />
businesses and clients of<br />
the firm, including football<br />
tickets, tickets for the races,<br />
music tickets, theatre tickets,<br />
signed memorabilia and<br />
bottles of champagne.<br />
In total, the event raised<br />
£3,710, with the funds<br />
being used by Cash for Kids<br />
to support the charity’s ongoing<br />
projects and range of<br />
services across Lancashire.<br />
Ian Liddle, Partner at Farleys<br />
Solicitors said “This is our<br />
twelfth year of organising a<br />
St Patrick’s Day event and<br />
the response has been phenomenal<br />
once again. From<br />
the excellent prizes that<br />
were donated to our raffle<br />
and auction to the very generous<br />
donations and auction<br />
bids, we are immensely<br />
proud to have raised more<br />
than £3,700 for such a worthy<br />
cause.<br />
“We know that this money<br />
will go a long way to helping<br />
some of the county’s<br />
most disadvantaged children<br />
through the fantastic<br />
work that Cash for Kids do.”<br />
Nikki Thompson, Charity<br />
Manager at Cash for Kids<br />
said:“We would like to thank<br />
everyone involved, for hosting<br />
another great fundraising<br />
event in aid of Cash for<br />
Kids. We have been supported<br />
by Farleys for a number<br />
of years and really value<br />
the relationship we have developed.<br />
This is an amazing<br />
amount which will help<br />
many, many children across<br />
Lancashire.”<br />
With nationally recognised<br />
experts in its key practice<br />
areas of corporate, commercial,<br />
crime, employment and<br />
HR, family, litigation, sports<br />
law, family and private<br />
client. The firm prides itself<br />
on combining legal expertise<br />
with a down to earth approach,<br />
resulting in cost<br />
effective solutions to virtually<br />
any legal issue. The firm<br />
is ranked by the Chambers<br />
and Legal 500 directories as<br />
a leader in each of its core<br />
practice areas, and was<br />
awarded ‘Legal Business of<br />
the Year’ at the 2016 Red<br />
Rose Awards.<br />
Manchester law firm launches Twiddlemuff initiative<br />
for patients suffering from dementia<br />
Clough & Willis Quiz Raises £550 for Bury Cancer<br />
Support Centre<br />
Bury based law firm Clough & Willis has raised £550 at its annual quiz for Bury Cancer<br />
Support Centre which works with those touched by cancer including patients, carers<br />
& relatives.<br />
The event took placed at Elton Vale Sports Club with 29 local business teams taking part.This<br />
year’s winners were I-COM International who scored 56 points followed by runners up Handelsbanken<br />
Bolton who notched up 54 points.<br />
Sale law firm, Slater Heelis<br />
LLP has launched a campaign<br />
to encourage people<br />
to make<br />
‘Twiddlemuffs’ for local<br />
care home residents living<br />
with dementia.<br />
A Twiddlemuff is a double<br />
thickness hand muff with<br />
bits and bobs attached inside<br />
and out, designed to<br />
provide a stimulation activity<br />
for restless hands for patients<br />
suffering from<br />
dementia.<br />
The firm is calling for local<br />
knitting enthusiasts to support<br />
their cause creating a<br />
Twiddlemuff following a<br />
specially designed Slater<br />
Heelis pattern.<br />
The Twiddlemuffs will be<br />
donated to local care<br />
homes, including Sunrise<br />
Senior Living in Hale Barns<br />
and Urmston Manor, The<br />
Knoll Care Partnership and<br />
Faversham House in Urmston.<br />
Chris Partington, Head of<br />
the Private Client team at<br />
Slater Heelis, said:<br />
“Our specialist team work<br />
closely with a number of<br />
local care homes to provide<br />
support on a range of issues,<br />
from wills and the probate<br />
process to Court of<br />
Protection hearings and<br />
Lasting Power of Attorney.<br />
“We came across the novel,<br />
but very useful, Twiddlemuffs<br />
concept recently and<br />
we could immediately see it<br />
was making a huge difference<br />
to people living with<br />
dementia.<br />
“We’ve already had a lot of<br />
people wanting to get involved<br />
and support this<br />
campaign and and it would<br />
be great to have even more<br />
people involved.”<br />
A free guide on how to knit<br />
a Twiddlemuff is available<br />
on the Slater Heelis website<br />
https://www.slaterheelis.co.<br />
u k / n e ws/slater-heelislaunches-twiddlemuffdrive-dementia/<br />
All Twiddlemuffs can be donated<br />
to the campaign by<br />
dropping them off in reception<br />
at Slater Heelis’ Sale<br />
high street location on 16<br />
School Road, Sale M33 7XP.<br />
Lee Marston – partner at Clough & Willis – said: “This year’s quiz was once again a fantastic<br />
success. It was great to see so many people taking part and it is our way of thanking the individuals<br />
and businesses we work with. Lee added: Raising so much for such an important<br />
local charity really added to the occasion and we hope the money helps the centre continue<br />
with its vital work.”<br />
Photo: Dan Beardshall (I-COM), Lee Marston (Clough & Willis), David Powell & Mike<br />
Blackburn (both I-COM)
The Youth Justice System which deals with many of the<br />
most vulnerable and disadvantaged young people is<br />
failing in so many ways, in my opinion. A lack of funding<br />
is causing massive problems. Here are some current<br />
examples:-<br />
1. Over the last few years a large number of custodial institutions<br />
/ secure units / secure children’s homes in the<br />
North West of England have been closed down. This<br />
leaves us in the current parlous position of the only secure<br />
institution in the North West of England being Barton<br />
Moss which caters for under 15 year olds. The situation for<br />
Greater Manchester children remanded to custody therefore<br />
is that vulnerable 15 – 16 year olds go to the secure<br />
training centre at Rainsbrook some 130 miles away in the<br />
South East Midlands. Other 15 – 17 year olds go to<br />
Wetherby in North Yorkshire and sometimes further afield.<br />
Youth Justice<br />
Is the Youth Justice System in Manchester broken?<br />
commitments and physically assisting them in keeping<br />
those commitments.<br />
3. The system of cautioning has been changed. The<br />
process for young people for many years was simple –<br />
subject to seriousness, the basic structure was that for a<br />
first admitted offence was a reprimand, for a second admitted<br />
offence was a final warning and after that there<br />
was a charge and an appearance at court. The situation<br />
has been changed now so that the decision as to whether<br />
to caution is ultimately the responsibility of the police officer<br />
in the case. This can sometimes be left to even a Police<br />
Constable. This leads to wide variations with some young<br />
people cautioned or diverted for very serious matters such<br />
as robbery and burglary and some not diverted or cautioned<br />
for very minor matters such as section 5 public<br />
order.<br />
Other Issues<br />
At the other extreme, new procedures have been brought<br />
in for political reasons. The Government were anxious to<br />
say they had scrapped anti-social behaviour orders (because<br />
this had at one time been a manifesto commitment)<br />
but once in power realised that it would be politically unacceptable<br />
to remove these without replacement. Instead<br />
they brought in an extremely complex and hastily drafted<br />
system of civil injunctions to deal with anti-social behaviour<br />
by young people. The disposals in these cases are not<br />
properly structured with apparent disposals of “detention”<br />
and “supervision” provided for but not defined. Some of<br />
these injunctions contain wording not seen since the early<br />
days of anti-social behaviour orders, purporting to effectively<br />
make it arrestable and imprisonable for young people<br />
to “cause a nuisance or annoyance”, be in groups of<br />
two or more, and other unrealistic prohibitions.<br />
This makes it extremely difficult for family to visit at all and<br />
certainly not on a regular basis. This seems to be against<br />
all of the principles espoused by the Youth Justice Board<br />
that young people in custody should be housed as close<br />
to home as possible. Given that approximately 70% or<br />
more of the young people in custody have mental health<br />
and/ or learning issues, it is particularly cruel to leave<br />
them without family support. There seems no possible rationale<br />
for this policy save for cost saving.<br />
2. There is a lack of funding for support services around<br />
the Youth Offending Service for Court. Two simple examples<br />
can be used to demonstrate this which reflect the<br />
change in policy in relation to Manchester & Salford Youth<br />
Court, and again these changes of policy are based solely<br />
on cost saving.<br />
a. For many years there was a youth psychiatric nurse on<br />
duty for the Courts at Manchester who would attend to<br />
see young people (especially in the cells but also appearing<br />
on bail) with suspected mental health issues. There is<br />
of course an equivalent service for adults appearing at<br />
Court where they are seen by the CPNs (Community Psychiatric<br />
Nurses) – under the MO:DEL Scheme. The service<br />
for youths was withdrawn a few years ago to save funds.<br />
The Youth Offending Service maintained that they would<br />
be able to cover this provision once the psychiatric nurse<br />
had left but they in fact could not. They had assumed that<br />
their healthcare workers could cover this provision but<br />
their healthcare workers were not mental health trained.<br />
Where a young person appears in Manchester in the cells<br />
at Court and has psychiatric problems. There is now nobody<br />
who can see him or her and provide analysis or assistance.<br />
We are therefore in the crazy position where there<br />
is a service for adults but there is not for youths despite<br />
the prevalence of mental health issues in young people<br />
appearing before the Courts.<br />
b. The Bail Support Service – this was a service that was<br />
developed to assist young people on bail, especially those<br />
facing the more serious offences or those who were more<br />
regular offenders. It was a standalone service, not part of<br />
the Youth Offending Service and was separately funded.<br />
The Bail Support Officers (of which there were originally<br />
five at Manchester Youth Court) would conduct home visits,<br />
collect young people and take them to appointments<br />
and also be responsible for bringing young people to<br />
Court to answer their bail. In other words they provided a<br />
great deal of assistance to young people and did everything<br />
in their power to ensure that the young people complied<br />
with their bail conditions and attended court on the<br />
next date of hearing. This service is no longer separately<br />
funded. The responsibilities have been taken on by existing<br />
Youth Offending Service Officers. The result of this is<br />
that effectively none of the above support is now provided<br />
to young people who are on bail support. Effectively<br />
a bail support package now simply imposes extra<br />
obligations on young people such as having to attend<br />
extra appointments with the Youth Offending Service either<br />
at the local office or at the court office. No help is<br />
provided in terms of ferrying young people to appointments<br />
or police stations and no help is provided in terms<br />
of assisting with transport to court on days of court appearances.<br />
The imposition of a bail support package now<br />
makes it more likely that a young person will breach their<br />
bail and therefore be arrested and kept in custody (because<br />
a bail support package creates extra obligations for<br />
young people to breach). In the past the bail support<br />
package did not create extra obligations and provided<br />
valuable assistance in reminding young people of their<br />
Additionally, the system does not work. Lots of diversions<br />
are in place such as restorative justice and other out of<br />
court disposals. In theory this is a great idea to divert<br />
young people from the criminal justice system. However,<br />
as seems always the case in post depression Britain, the<br />
programmes are not properly funded. Effectively young<br />
people are let off without intervention frequently sometimes<br />
simply writing a letter of apology or saying sorry. I<br />
have dealt with several young people where looking at<br />
their antecedent history it appeared it was their first piece<br />
of offending and yet subsequently I found that they had<br />
been diverted on 10 – 15 occasions for offences as serious<br />
as burglary. This means that frequently the young people<br />
don’t understand the seriousness of the situation they are<br />
getting into, don’t understand the implications for them of<br />
offending and are genuinely surprised when they finally<br />
come before a court and discover that they are in serious<br />
trouble.<br />
In my opinion this policy simply undermines the whole<br />
criminal justice system.<br />
The common thread in the above examples is a lack of<br />
funding throughout.<br />
Access to legal advice makes an enormous difference to<br />
people’s lives, reducing poverty and suffering. Successive<br />
cuts in public funding for free legal help have had<br />
a huge impact on the most vulnerable in society and<br />
whilst we cannot seek to fill the gap left by these cuts,<br />
helping vulnerable people must be a priority.<br />
The Access to Justice Foundation aims to help these people<br />
by raising funds and distributing them to organisations that<br />
support those who need legal help but cannot access legal<br />
aid or afford to pay.<br />
As a lawyer you will know that access to justice is about people<br />
who need help to enforce their rights. From the case of<br />
a landlord who won’t fix the damp in a rental property, resulting<br />
in cockroaches in the children’s lunch boxes, to the<br />
mother, a victim of domestic violence, who was told by the<br />
local authority that her children could be put into foster care<br />
but that they would not house her because whilst her children<br />
and husband were British, she was not. Without the<br />
means to enforce the rights that people have, the rights<br />
themselves are meaningless. Free legal advice provision is<br />
vital. With access to even a one off piece of legal advice,<br />
many of these issues could be avoided.<br />
The Access to Justice Foundation is working closely with the<br />
pro bono and free legal advice sector to help secure the free<br />
legal advice services that exist and to extend services to<br />
parts of the country where none exist so that vulnerable<br />
people can access the help they need in order to enforce<br />
their rights.<br />
There are three main ways lawyers can help the Access to<br />
Justice Foundation:<br />
1) Unclaimed Client Accounts – It’s Not Just Peanuts<br />
Unclaimed client account balances become an annoyance<br />
for firms as they must be analysed and explained to auditors<br />
Whilst the legislation dealing with these matters has been<br />
hastily and poorly drafted, the effect is to put young people<br />
in extremely difficult situations and make it highly<br />
likely that they will be repeatedly arrested and eventually<br />
imprisoned for non-criminal behaviour.<br />
Conclusion<br />
Overall therefore the provision of support and services for<br />
young people has been much reduced, and a system has<br />
developed where young people often don’t appear in<br />
court until the damage has already been done and they<br />
are hardened offenders and then imprisonment follows.<br />
That imprisonment is in institutions far away and the<br />
young person is effectively isolated from their family and<br />
further damage is done.<br />
At the same time as this is happening the civil injunction<br />
system that has been brought in risks effectively criminalising<br />
young people who have not carried out significate<br />
criminal offending and who could be worked with in a different<br />
way.<br />
Rob Moussalli<br />
Youth Court Specialist<br />
Burton Copeland LLP<br />
Supporting the Access to Justice Foundation<br />
each year. Law firms can donate these dormant client account<br />
monies to the Foundation. The Foundation is able to<br />
provide indemnities for these donated funds. Individually,<br />
dormant client accounts may only hold small amounts of<br />
money, but the money can really add up. In 2015 this project<br />
raised over £200,000.<br />
2) Pro Bono Cost Orders<br />
If a civil case is won with pro bono help, pro bono costs can<br />
be ordered by the court, or included in settlements. The<br />
costs cover any period when free representation was provided<br />
and the amount is based on what a paying client<br />
would recover. The costs must be paid to the ATJ Foundation<br />
(s194 of the Legal Services Act 2007). We then distribute<br />
the money to projects that give free legal help. Claiming<br />
pro bono costs is a straightforward process; for more information<br />
see our website.<br />
3) Legal Support Trust Events<br />
The third way you can support the Foundation is by taking<br />
part in one of our fundraising events for the North West<br />
Legal Support Trust, who support local advice services in the<br />
North West.<br />
For more information about any of these projects and<br />
for contact details please see our website<br />
www.atjf.org.uk.
20 Management Matters<br />
Management Matters<br />
This column is now into its eighth year and feedback is still good. We would still like to receive observations and ideas for<br />
future issues. Please mail Bill Kirby at billkirby@professionalchoiceconsultancy.com or the publisher Julia Baskerville at<br />
j.baskerville@jbaskerville.co.uk<br />
This month:<br />
Two areas of Compliance and control that if ignored<br />
can bankrupt the practice with costs and<br />
ruined reputation.<br />
We are very lucky with the expertise available through Manchester<br />
Law Society’s buying group Advantage<br />
http://www.manchesterlawsociety.org.uk/mls_advantage/<br />
This month I have worked with two of them<br />
http://www.nasstar.com/ and https://www.xyonecybersecurity.co.uk/<br />
to outline a mutual take on two very hot topics<br />
about which they are expert and others in the group<br />
complement this.<br />
This article announces a free GDPR Awareness and Data<br />
Health Check for MLS Members.<br />
Available contacts<br />
Stephen Robinson (stephen.robinson@xyone.co.uk) – MD<br />
Charlie Edwards (charlie.edwards@xyone.co.uk) – BD (legal)<br />
Nigel Redwood (nigel.redwood@nasstar.com) – MD<br />
Andy Lewis (andy.lewis@nasstar.com) – BD (legal)<br />
First – The Top 10 Threats to UK Law Firms – yes<br />
it’s that Cyber thing again but cannot be ignored. What they<br />
are and how you can tackle them. You do need enforceable<br />
policies and procedures and that is not an IT issue.<br />
Last year it is thought that 73% of the UK’s top firms have<br />
been targeted. This % will only be reduced with proactive<br />
action within the firm. You may be a manager, a partner, a<br />
lawyer or support staff but whether you like it or not it is<br />
your issue. The future of the firm can depend on it.<br />
The Xyone view is that the top 10 are:<br />
1. Inconsistent Approach to Security<br />
2. Like-work, like-home: bringing lax attitudes to the office<br />
3. Testing the system from within<br />
4. Insecure Data<br />
5. Phishing attempts<br />
6. Outdated knowledge of legislation affecting them<br />
(DPA, PECR, GDPR)<br />
7. Home-working opening doors – establishing secure<br />
connections<br />
8. Isolating use of equipment – home/work phone(s),<br />
computers, etc.<br />
9. Software usage<br />
10. Workplace Errors/Human Error in the Workplace<br />
Inconsistent Approach to Security<br />
If the firm’s team is inconsistent the least protective practice<br />
will prevail. The effects can be devastating<br />
- Every time you send an email to a colleague with<br />
sensitive information in (passwords, login details,<br />
and confidential data), their approach to security<br />
is just as important as yours. These details could<br />
be forwarded, stored insecurely, or viewed by<br />
others if any devices with this email accessible is<br />
left unlocked.<br />
- Anything you leave unattended in your work<br />
place could be at risk, depending on how secure<br />
your premises are and whether all employees<br />
have the same approach. I see many firms where<br />
lawyers leave their computers left on when they<br />
are out of the office and overnight. Surveys say<br />
that 30% of staff do this. You can set computers<br />
to log off against time parameters<br />
- The combination of having an open-door and an<br />
unlocked account, client details, numerous<br />
company accounts and internal documents<br />
could be accessed and sent to outsiders in<br />
seconds.<br />
- Social engineering testing identifies a tendency<br />
to click on phishing emails<br />
- Plus falling for unsolicited ploys.<br />
Work life: Home life - bringing lax attitudes to the office<br />
- Increasingly people are working from home,<br />
hopefully with secure links but your physical<br />
desktop is much safer at home therefor one can<br />
relax a bit.<br />
- Even at home we shouldn’t be so free<br />
representing your firm and clients<br />
- Travelling between home and work or visiting<br />
clients presents different threats from careless<br />
talk on the train, logging into insecure wi-fi and<br />
even leaving lap tops<br />
Testing the system from within<br />
- Yes we should have a policy and prove to<br />
ourselves that there is sufficient security. It is a bit<br />
like testing our back up, business continuity and<br />
DR – don’t just rely on others<br />
- Internal security testing is an important measure<br />
for any business of any size to take, but it isn’t<br />
something to do blindly.<br />
- On your IT network – portable executables to<br />
bypass admin privileges, unauthorised remote<br />
access, and installing third-party plugins/<br />
extensions to your browser – come with inherent<br />
risks. Let your own IT and management check it<br />
but to be sure you need to spend some money<br />
with an expert third party. Adopting this role<br />
yourself without the proper skills and tools,<br />
though, could cause some serious damage to<br />
your system – irreversible damage, information<br />
leakage and adverse effects to your work’s<br />
processes – how expensive would that be?<br />
- Go to a qualified third party and get yourself<br />
certified with Cyber Essentials Plus – increasingly<br />
in demand from your corporate clients for the<br />
whole of their supply chain.<br />
Insecure Data<br />
- Our data is only as secure as where it is<br />
stored/hosted. A significant proportion of the<br />
data stored by law firms could be made more<br />
secure simply through switching service<br />
providers (for storage/hosting/communication of<br />
data). Insecure solutions to data storage, both in<br />
the cloud and on local systems, can undermine<br />
the systems integrity.<br />
- This has been one of the reasons for the hike in<br />
cloud based services<br />
- Cloud based and hosted providers also need to<br />
be checked for their security and compliance<br />
- There are at least two main entry points for<br />
attackers - the applications and the solutions in<br />
the cloud themselves. Hosted companies do<br />
spend more time checking and securing this but<br />
we need to be aware.<br />
- It can be poorly-designed applications and poor<br />
controls around access to systems and<br />
information that are controlled by the firm.<br />
- It is worth validating for any/all cloud-based<br />
services you have, that both the solution and the<br />
software you use to access it, are both certifiably<br />
secure to at least sufficient standards required by<br />
your line of work.<br />
- We are all aware of the Drop Box lack of<br />
compliance and being hacked. There are now<br />
alternatives but the compliance and controls<br />
around the new vendors have to be verified. How<br />
do your clients feel about their data being shared<br />
this way.<br />
Phishing attempts<br />
- The legitimacy of the content, along with their<br />
content/sender(s), shouldn’t be the only thing<br />
you are scrutinising whenever you receive an<br />
email.<br />
- Phishing scams can operate through<br />
misdirection, such as including a legitimatelooking<br />
URL which actually links to something<br />
other than what is expected, bearing threatening<br />
warnings or ultimatums aimed at users who<br />
refuse to click the link(s) or provide requested<br />
information.<br />
- Information in emails – even the sender(s),<br />
domains and authenticity of signatures/<br />
accompanying company branding – can be<br />
easily spoofed, so always double-check and if in<br />
doubt, contact the alleged sender directly (via<br />
phone call/seeing them in-person) to see if the<br />
email is genuine.<br />
- Microsoft have a helpful guide which can be<br />
found at: https://www.microsoft.com/enus/safety/online-privacy/phishingsymptoms.aspx,<br />
which details more signs of<br />
phishing and actions that can be taken to report<br />
this.<br />
Outdated knowledge of legislation affecting them (DPA,<br />
PECR, GDPR)<br />
- The European Union’s General Data Protection<br />
Regulation isn’t the only series of guidelines that<br />
your organisation could be fined for, under your<br />
information security and how you handle/share<br />
data.<br />
- The current data protection regulations, particu<br />
larly the Data Protection Act 1998 and Privacy<br />
and Electronic Communications Regulations<br />
2003 (both the responsibility of the Information<br />
Commissioner’s Office) have actionable fines<br />
made every year, with a list of recent fines +<br />
reasoning available from the ICO at<br />
https://ico.org.uk/action-weve-taken/.<br />
- Reviewing your firm’s information storage,<br />
sharing and documenting policies/methods<br />
could be in your best interests – to protect both<br />
your clients and yourselves from potential<br />
exploitation plus the resulting fines.<br />
- GDPR, has to be considered although nor fully
Management Matters<br />
21<br />
effective yet – you may need to designate a Data<br />
Protection Officer, and rethink/consider the<br />
interaction with data from when it is captured to<br />
when it’s deleted or archived and no longer<br />
needed by your firm.<br />
Home-working opening doors – establishing secure<br />
connections<br />
- VPN, Remote Connections, and Secure Login<br />
Areas: all great things that allow flexible working<br />
practice, providing they’re used securely.<br />
- Without security, these tools could be a have a<br />
double-whammy effect of opening up both your<br />
work and home systems to unauthorised ex<br />
ploitation.<br />
- When working remotely is the network you’re<br />
connecting to secure (not an open/public net<br />
work liable to intrusions)<br />
- Where is the data you’re accessing synchronised<br />
with (especially if data hosted on work server/sys<br />
tems is synced to your own work/home PCs) and<br />
are there any programmes requesting access to<br />
the data you use for work on your local machine?<br />
- Policies should be reviewed and updated for<br />
home work, password security and information<br />
security controls.<br />
- Reducing the amount of work-related<br />
information stored and shared on devices<br />
beyond your premises is a good practice.<br />
Isolating use of equipment – home/work phone(s), computers,<br />
etc.<br />
- Once we own a piece of hardware, it’s tempting<br />
to make use of it wherever and whenever we can,<br />
especially if this boosts our performance. But<br />
when considering that hardware in the office<br />
should be vetted to a certain standard, home-use<br />
equipment should not be allowed to pass<br />
through that net.<br />
- Before you use equipment at work, remember to<br />
ask yourself:<br />
• Does this hardware belong here?<br />
• Who owns or has responsibility for the security of<br />
this tech?<br />
• If data stored on the device was breached, who<br />
would be at fault?<br />
Software usage<br />
- Approved-software lists exist to keep you and<br />
your firm safe.<br />
- Using unapproved sources of software, or trying<br />
to bring home-use applications for work could<br />
expose your system.<br />
- It is a great risk to experiment with untested/un<br />
approved applications on your system – it needs<br />
control and authorisation.<br />
- Dodgy software could reduce the effectiveness of<br />
pre-existing security controls and reduce your<br />
likelihood of gaining Cyber Essentials<br />
certification, is it worth it?<br />
Human Error in the Workplace<br />
- Human error is often found to be one of the<br />
largest causes of vulnerabilities in systems. ICO<br />
figures from last year showed that human error –<br />
such as sending details the incorrect recipient,<br />
and knowingly disposing of paperwork/hardware<br />
insecurely was the main contributing factor to<br />
over two thirds of data breaches, or 44% of<br />
breaches in the legal sector.<br />
- Almost half of breaches being down to human<br />
error is an alarming result and something worth<br />
seeking to change.<br />
- Double-checking the email address, telephone/<br />
fax number or physical address of clients –<br />
especially new clients, whose details may not be<br />
auto-populated as you type<br />
- Have set procedures for disposal of sensitive<br />
information, and keeping checklists of<br />
information taken to events/out of the premises<br />
so that nothing is unknowingly left behind.<br />
Second – New Data Protection Legislation<br />
The new Data Protection Regulations (GDPR) comes into<br />
force, across the EU, in <strong>May</strong> 2018. Hoping the UK will be out<br />
of the EU by then is no longer a valid strategy, as the UK<br />
Government has confirmed that GDPR will apply in the UK,<br />
whether we are in the EU or not.<br />
All personal data of any UK or EU based clients must be<br />
managed in accordance with the new regulations, or face a<br />
fine of €20m (or 4% of global turnover). All UK based legal<br />
businesses need to adhere to these regulations for all data<br />
by <strong>May</strong> 2018. We shpuld resally be starting now if we haven’t<br />
already done so.<br />
This deadline seems a long time away, but how many names<br />
are on your database? - 50k, 70k, 100k, more? When did you<br />
last contact them?<br />
Are you prepared to take a risk, or is it more sensible to remove<br />
older clients / information that you are unable to contact<br />
or use? If so then it makes sense to start the process<br />
now.<br />
Nasstar – (contact andy.lewis@nasstar.com )is supporting<br />
firms to ensure they are ready for this legislation by providing:<br />
• GDPR Awareness and Data Health Check<br />
(Free to MLS Members)<br />
• GDPR Technical Check<br />
• Remedial Plan<br />
For more general information on GDPR visit the Nasstar blog<br />
and read our guide on how to ensure you are ready for the<br />
changes coming in <strong>May</strong> 2018. http://blog.nasstar.com/general-data-protection-regulation-guide/<br />
Bill Kirby is a director of Professional Choice Consultancy<br />
offering advice to firms on business issues from<br />
strategy, planning, business development, the effective<br />
use of IT applications and IT hosting for compliance,<br />
business continuity and DR. He can be contacted at billkirby@professionalchoiceconsultancy.com<br />
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22 Local News<br />
The Black Solicitors Network (BSN)<br />
Last month saw BSN North reach its 1st birthday. It has been an exciting<br />
first year as we established the group in Manchester as a platform<br />
for the regions diverse legal community. Awareness of the<br />
work we are doing continues to grow. Many thanks again to Manchester<br />
Law Society, DWF Solicitors and JMW for their generous support<br />
throughout the year.<br />
In April, we also launched our student chapter, known as Grassroots. The<br />
focus of this group is to provide our student members with the best opportunities<br />
in gaining access to the legal profession. To kick-start the<br />
group we held a workshop at BPP Manchester’s campus. The session<br />
started with a summary of the current recruitment situation and how applicants<br />
can position themselves to make the most of each opportunity.<br />
Following this Georgena Clarke, our deputy-chair, who also sits on DWF’s<br />
recruitment panel, gave pointers on the common pitfalls made by interviewees<br />
and way to help you standout. Consideration was also given to<br />
alternative routes into the profession, such as through ILEX and apprenticeships.<br />
Equally important was the issue of setting expectations as to<br />
the realities of life in a law firm and the chances of succeeding. We concluded<br />
the session with a private 1-to-1 CV review, providing each delegate<br />
with a 15-minute mini-strategy session.<br />
chaired BSN’s City of London group since 2008 and brings with her considerable<br />
experience and dynamism. BSN North are very much looking<br />
forward to working with her, Cordella and the wider committee.<br />
We are also seeking volunteers to join the North committee. BSN is open<br />
to all who espouse the virtues of openness and inclusivity. If you would<br />
like to be considered for a position, please write to us at:<br />
bsnnorth@blacksolicitorsnetwork.org.<br />
By joining the committee you will be part of one of the UK’s largest and<br />
influential legal networks (circa 6,000 members). Our members include<br />
students, high-street solicitors, magic-circle partners and members of<br />
the judiciary. To be a committee member you will need to be driven and<br />
ambitious as well as someone who is able to be creative in finding solutions<br />
to challenges.<br />
Similarly, if you would like to join the wider BSN community, please do<br />
not hesitate to contact me on the email address above.<br />
Kyle Blackburn<br />
Chair<br />
Black Solicitors Network<br />
The date for our Summer Social has been confirmed as Thursday, 8th<br />
June and will be held in the early evening. The venue and further details<br />
will be announced in due course.<br />
April also saw one of BSN’s founders, Cordella Bart-Stewart, step down<br />
as CEO of BSN. Cordella will remain an integral part of BSN. Paulette<br />
Mastin is Counsel in the Capital Markets division at Linklaters LLP and<br />
was sworn in as the new Chair of the central BSN group. She formerly<br />
Women in The Law UK, have another resounding success<br />
with Be Bold for Change message on Diversity from<br />
President of the Supreme Court in Manchester.<br />
Women in the Law UK held their first event for <strong>2017</strong> on the 16th March. The Rt. Hon<br />
Lord Neuberger, President of the Supreme Court, accompanied by his wife, Lady Angela,<br />
was the speaker and guest of honour.<br />
Lord Neuberger spoke about the importance of Diversity in the Judiciary which was followed<br />
by a Q&A session with the audience. The evening was hosted by practicing Barrister<br />
Sally Penni of Kenworthy’s Chambers and Vice Chair of The Association of Women<br />
Barristers.<br />
The evening was another resounding success and was attended by guests from the Judiciary,<br />
the Bar, Solicitors and legal academics, and, once again, this event sold out with a<br />
waiting list.<br />
The raffle on the evening raised £1068 for three charities; Breast Cancer prevent, Royal<br />
Free Hospital and RMCH.<br />
To find out more about or join Women in the Law UK and find out about their upcoming<br />
CPD events please email womeninthelaw2012@gmail.com<br />
L-R Lady Neuberger, Lord Neuberger, HHJ Maureen Roddy and Sally Penni<br />
Supporting St Ann’s Hospice<br />
The President’s Charity<br />
Dr Eamonn O’Neal DL,<br />
Chief Executive of St Ann’s<br />
Hospice<br />
Charities and businesses<br />
have traditionally been seen<br />
as separate entities, operating<br />
in very different worlds.<br />
A hospice can’t possibly be<br />
compared with a product<br />
manufacturer; a charity to<br />
support people with dementia<br />
is poles apart from a<br />
solicitor’s firm.<br />
But, as we know, the world<br />
in which we all operate is<br />
ever-evolving, and consequently,<br />
the silos between<br />
sectors are narrowing.<br />
The relationship between<br />
corporate organisations and<br />
the charity sector, for example,<br />
has changed significantly<br />
in recent years, and<br />
the days of well-intentioned<br />
CSR statements being left to<br />
gather dust on a shelf have<br />
long passed.<br />
Canny executives are realising<br />
that working closely<br />
with a charitable cause can<br />
not only benefit a business’s<br />
bottom line, but can also<br />
help increase staff engagement<br />
and enhance the reputation<br />
of a brand – but it’s<br />
not always about making a<br />
financial donation.<br />
An affiliative management<br />
approach which reaches beyond<br />
the office walls allows<br />
business leaders – whatever<br />
their sector – to offer professional<br />
development to staff<br />
in a creatively tangential<br />
manner. Participative managers<br />
improve individual<br />
performance – a well documented<br />
route to raising the<br />
business profile and profitability.<br />
There are many varied ways<br />
companies can work with<br />
charitable organisations.<br />
The best charities like to understand<br />
the motivations of<br />
a business and take time to<br />
recognise the primary reasons<br />
for their support.<br />
They won’t just offer an off<br />
the shelf approach, but will<br />
instead come up with a raft<br />
of suggestions for how you<br />
could work together.<br />
There are lots of ways businesses<br />
can help out, from<br />
joint PR or support of social<br />
media campaigns to offering<br />
volunteering hours or<br />
simply running a bake sale<br />
or adding a collection tin to<br />
a counter or office.<br />
Charities often have volunteers<br />
or staff who can come<br />
and talk to employees<br />
about their cause, and feedback<br />
from businesses we<br />
work with has shown that<br />
team morale is also positively<br />
impacted by charity<br />
work, as staff feel they’re<br />
contributing to something<br />
worthwhile that helps their<br />
local community.<br />
When business leaders encourage<br />
staff to engage<br />
with charities they are also<br />
offering significant CPD<br />
benefits, including helping<br />
colleagues develop clarity<br />
in communication and a<br />
commitment to team action.<br />
So, despite the fact this isn’t<br />
always top of the list when it<br />
comes to running a business,<br />
working with a charity<br />
can be simple to put in<br />
place but can have a tangible<br />
impact on staff, your<br />
brand, and – ultimately -<br />
your bottom line.
Court of Protection 23<br />
Court of Protection – it’s a specialist area<br />
The Court of Protection has been described as “Britain’s most<br />
secretive court” and yet it is a Court that many people have to<br />
deal with, often at times when their lives are in turmoil. If a<br />
loved one is no longer able to make their own decisions because<br />
they lack mental capacity, perhaps due to accident or illness,<br />
then it is likely that the Court of Protection may have to<br />
appoint a deputy to make decisions on their behalf.<br />
The Court of Protection is its present incarnation was created under<br />
The Mental Capacity Act 2005 which came fully into force on 1 October<br />
2007 and was revolutionary piece of legislation for its time;<br />
it placed the individual who lacked capacity at the heart of decisionmaking<br />
by others on their behalf.<br />
Deva City, Salford based Hugh Jones Solicitors are niche COP (Court<br />
of Protection) specialists and since being formed by Hugh Jones in<br />
2013, they have grown into nationally respected specialists in the<br />
COP field, providing services to individual clients who lack mental<br />
capacity and advice to other law firms and local authorities.<br />
The firm’s Head of COP, Liz Hughes, spoke to the Messenger to explain<br />
what her team does, how they interact with other solicitors<br />
and how she sees the future.<br />
Said Liz, “I am delighted that Hugh Jones Solicitors in just four years<br />
has grown so significantly and established itself as a nationally<br />
recognised firm in this niche area. We specialise in all aspects of<br />
mental capacity and Court of Protection work and at the core of our<br />
work is financial decision-making on behalf of people who lack capacity<br />
following appointment of a deputy by the Court of Protection.<br />
Many of our clients have sustained a brain injury as a result of an accident<br />
or clinical negligence. We also have a large number of clients<br />
who lack capacity because they live with dementia, have learning<br />
difficulties or mental health issues - some clients’ lack of capacity is<br />
temporary; the nature of their condition means that their capacity<br />
will be restored in the future.<br />
We have clients at either end of the spectrum of capacity; from<br />
those who can’t make any financial decisions for themselves at all<br />
and at the other end of the scale, clients whose capacity is very<br />
much “borderline.” The latter clients may have a high level of understanding<br />
or be capable of a high degree of input into decisions<br />
made on their behalf and just need the support of a deputy in making<br />
more significant decisions, such as the investment of a damages<br />
award or buying or selling property. Our ethos is such that we make<br />
sure that we are involved as much or as little in the affairs of the<br />
client, as is appropriate with their individual circumstances; we<br />
adapt our decision-making to their situation and don’t insist that<br />
they fit in with what might for them be an inflexible model of running<br />
their affairs.<br />
I am sure that the firm will continue to go from strength to strength<br />
and, as the Court received an average of 2,500 applications per<br />
month in the six months to August 2016, it is likely that the demand<br />
for expertise in mental capacity legal work will remain similarly<br />
high.’<br />
Solicitor Tom Young specialises in advice to local authorities and individual<br />
clients on issues linked to the funding of care and support.<br />
Tom said ‘we are often asked to help by local authorities if a client<br />
is living with dementia and has now reached the point where they<br />
require residential accommodation. Where that person doesn’t<br />
have a family member with legal authority to manage their affairs<br />
then an application to the Court of Protection is going to be required<br />
to ensure that the person’s affairs are dealt with on their behalf<br />
and that charges for their care and accommodation are paid.<br />
We have been asked to help number of these cases and following<br />
successful applications to the Court of Protection we make sure that<br />
our client’s assets and capital are used in their best interests including<br />
resolving outstanding fees for residential accommodation.<br />
We also provide advice regarding care charges to other professional<br />
and family members who are deputies; the rules and regulations regarding<br />
care charges are complex and we are often asked to assist<br />
deciphering these and ensuring that clients are charged appropriately<br />
for any care they receive. “<br />
Liz Hughes<br />
Tom Young<br />
ST. JAMES’S PLACE<br />
WEALTH MANAGEMENT<br />
STEVE OCCLESTON WEALTH MANAGEMENT LIMITED<br />
Senior Partner Practice of St. James’s Place Wealth Management<br />
We firmly believe that planning for a secure future, be it for yourself, your family, or your business,<br />
is one of the most important steps you will ever take.<br />
We appreciate that your financial situation is unique, and therefore if financial advice is to be truly<br />
valuable it must be based on a comprehensive and detailed overview of your financial circumstances.<br />
However, unless your plans are acted upon and regularly reviewed, changes in your circumstances<br />
or the effects of inflation may erode their value.<br />
ASSISTING LEGAL PROFESSIONALS<br />
STEVE OCCLESTON WEALTH MANAGEMENT LIMITED<br />
Senior Partner Practice of St. James’s Place Wealth Management<br />
PA RT N E R S I N M A N AG I N G YO U R W E A LT H<br />
A As a Senior Partner Practice W of St. James’s Place Wealth Management, we can provide you with<br />
a personal wealth management service designed to meet your short and long-term needs. We<br />
can help you reach your financial goals by offering you the appropriate advice and guidance now,<br />
and by ensuring that any plans put in place remain effective in the future no matter how your<br />
circumstances change.<br />
In addition to our expertise we have access to specialists within St. James’s Place Wealth<br />
Management, as well as links with other professional bodies including solicitors and accountants,<br />
thus enabling me to offer you a holistic wealth management service designed to meet both your<br />
short and long-term needs.<br />
This brochure outlines our range of wealth management services and expertise which we are<br />
sure you will find informative in establishing effective ways to protect and enhance your future<br />
prosperity. We very much look forward to building a professional and valuable relationship with you<br />
in the future.<br />
STEVE OCCLESTON WEALTH MANAGEMENT LIMITED<br />
Senior Partner Practice of St. James’s Place Wealth Management<br />
G<br />
Cheshire House, 164 Main Road, Goostrey, Cheshire. CW4 8JP<br />
Telephone: 01477 549138 Mobile: 07976 778494<br />
Email: steven.occleston@sjpp.co.uk<br />
www.sjpp.co.uk/stevenoccleston
MLS ADVANTAGE<br />
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Search Aggregator<br />
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Document Direct<br />
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Managed IT Services<br />
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Viewpoint<br />
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Switchboard Support <br />
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Xyone Cyber Security<br />
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AML Training<br />
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Contact<br />
Bill Jones or Sarah Scott: 0161 828 1937 or bill.jones@elplearning.co.uk<br />
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AN<br />
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MORE ADDED V<br />
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M)**!N)&;'>!O#7;!$>!BP05!30B!3B3A!$&!@-# 7;Q6$9(;6,	@9$@( R<br />
!<br />
Where once third party litigation funding was banned under English Law, it is now a<br />
growing and constantly evolving industry with more and more options for clients to<br />
consider.<br />
Unfortunately obtaining litigation funding can still be a complex and lengthy<br />
process but at Acasta Europe Limited the process has been designed to be as<br />
straightforward as possible. Whilst many clients also require After the Event insurance<br />
in conjunction with litigation funding, if this has been obtained elsewhere we<br />
can still assist with the funding element of the claim and are happy to look at providing<br />
assistance at all stages of the litigation process.<br />
Acasta is able to offer funding for a variety of commercial disputes in conjunction<br />
with Sparkle Capital. Our in house legal team is actively involved in assessing and<br />
considering the merits of any funding proposal. We also offer a funding facility that<br />
has been specially designed to provide assistance for lower value claims as we understand<br />
that such claims cannot often be pursued due to lack of finance.<br />
Emily Thomas<br />
Senior In House Solicitor<br />
Acasta Europe Limited<br />
T: 0800 668 1350<br />
E: emily.thomas@acastaeurope.co.uk<br />
W: www.acastaeurope.co.uk<br />
Mobility<br />
24/7 – 365<br />
Efficient<br />
Flexibility)<br />
)
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--
New! Exclusive Yoga & Pilates Studio Coming Soon!<br />
If you’re anything like us,<br />
one thing that’s always<br />
put you off going to a<br />
much needed yoga or Pilates<br />
class is the lack of<br />
personal attention you get<br />
in large classes.<br />
That and the ‘close proximity’<br />
of the other attendees<br />
(it’s hard to focus on those<br />
tight muscles when you’re<br />
trying to avoid someone’s<br />
arm waving in your face) –<br />
some classes are more like<br />
a full contact combat situation<br />
rather than a peaceful,<br />
focused environment!<br />
If you’re disillusioned with<br />
not knowing whether<br />
your Downward Dog is<br />
going sideways, your Half<br />
Camel is going backwards,<br />
or you’ve never tried yoga<br />
or Pilates before because<br />
large classes and lack of instruction<br />
has always<br />
seemed too daunting to<br />
get started, we’ve got the<br />
ideal solution for you.<br />
Starting in June, Optimised<br />
are opening our<br />
brand new, state of the art<br />
yoga, Pilates, and seminar<br />
studio within our existing<br />
facility that will be specifically<br />
for small group<br />
classes of 6-8 people (as<br />
well as private 1:1 and 1:2<br />
sessions), ensuring plenty<br />
of space and individual<br />
input from our expert instructors.<br />
Not only that, but we’ll<br />
also be adding a projector<br />
and screen to the studio<br />
and we’ll be running a<br />
range of regular health<br />
seminars and workshops<br />
with our expert team of<br />
nutritionists, Doctors, personal<br />
trainers, life coaches,<br />
psychotherapists, and<br />
physical therapists so that<br />
we can answer the burning<br />
questions of the day<br />
when it comes to optimising<br />
your body, your mental<br />
state, your health, and<br />
your performance.<br />
If you want to live a better,<br />
more productive and<br />
higher quality life, this is<br />
the place for you. Here’s<br />
what we’ve got in store:<br />
- Small group classes so<br />
you get more attention,<br />
more space and freedom<br />
to move, and better results<br />
- Free access to mats, lockers,<br />
towels, and our luxury<br />
changing facilities<br />
equipped with showers,<br />
hair dryers and straighteners<br />
so you can freshen up<br />
ready for work or socialising<br />
after your class<br />
- Free access to our state of<br />
the art far infrared sauna<br />
after class<br />
- A range of health and<br />
performance seminars<br />
and workshops, with subjects<br />
ranging from optimising<br />
digestive system<br />
health, effective and<br />
healthy weight loss strategies,<br />
and optimal hormonal<br />
health, through to<br />
living a higher performance,<br />
happier life<br />
Sound good? Great. And if<br />
your workplace or team<br />
could be healthier, more<br />
productive, and more effective,<br />
we’ll also be offering<br />
specific, bespoke corporate<br />
workshops to<br />
address the unique needs<br />
of time limited city centre<br />
professionals.<br />
We’ll be opening the<br />
doors to our new studio in<br />
June. To stay tuned, hit up<br />
the website or our facebook<br />
page, or shoot me an<br />
email (matt@optimisedpersonalwellness.co.uk)<br />
with questions or to register<br />
your interest.<br />
To your lean, healthy, optimised<br />
future,<br />
Matt<br />
For more information<br />
visit www.optimisedpersonalwellness.co.uk<br />
twitter: @mattopwellness<br />
facebook: /optimisedpersonalwellness<br />
Manchester Law Society<br />
Members receive a 10%<br />
discount on personal<br />
training upon production<br />
of their Benefits of<br />
Membership Card<br />
QMS Skin Spa Offer<br />
QMS Skin Spa Offer book a 60 Minute Facial Monday<br />
to Wednesday and get 30% off your booking<br />
Complete Health Clinic – book with Helen and<br />
you will receive complimentary probiotic with<br />
every treatment and nutritional advice.<br />
Please Quote LAWSQMS002<br />
!<br />
We are open 7 days a week 9am till 8pm<br />
! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !!<br />
> ! ! !<br />
Look out in next month for our master class,<br />
! ! ! ! ! ! ! ! ! !!<br />
Educational experience evenings where you can<br />
come with friends to enjoy the products, Learn new<br />
! ! ! ! ! ! ! ! ! ! ! ! ! ! !!<br />
things and have a drink with friends.<br />
? ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !<br />
!<br />
Guests can book online through the<br />
Lowry website if they wish.<br />
Call; 01618274034<br />
!<br />
Email; spa@thelowryhotel.com
October 09<br />
The W<br />
rld<br />
according to Fran<br />
I must admit that after the “magnetic torch ad hoc gift incident” I was getting a bit worried<br />
about Peds and his love for me. When we first met he would often buy me little gifts – perfume,<br />
a book, a nice top, a piece of jewellery and when we moved in together every night<br />
we would go to bed and read for half an hour or have a chat about our day and Peter liked<br />
to have a small night cap of Baileys. He bought two very small, delicate and beautiful cut<br />
glass crystal glasses that we had our night cap out of each night.<br />
never phones unless it is (in his view) a life or death situation. I think he has only phoned<br />
me about four times in his entire life and probably only text me about fifteen.<br />
Here is an example of one of his texts, sent when he wanted a lift home from Bolton train<br />
station as the train was terminating there and not carrying on to Adlington.<br />
I should have guessed the honeymoon was over when one night instead of handing me a<br />
delicate glass of Baileys he handed me the bottle to have a slug out of!<br />
Anyway I am pleased to report that Peds bought me an Easter Egg AND a bottle of prosecco<br />
for Easter!!!<br />
Now onto the mysterious world of Jack!<br />
A very good friend of mine has recently retired and decided to go to France for fourteen<br />
weeks for a long break, just because she now can! She asked me to go and stay with her for<br />
her first week to help her settle in. She is staying in a beautiful little village in the Dordogne,<br />
near to Bergerac so why not I thought! The weather wasn’t fantastic but the scenery, cheese<br />
and wine were, which more than made up for it!<br />
I phoned Peds the first night to tell him that I had<br />
arrived safely – landed in Bergerac airport (aka<br />
barn – see the photo of the luggage “conveyer<br />
belt” where passengers had to move the luggage<br />
from the end of it to avoid a luggage mountain!)<br />
and he told me that rather bizarrely Jack had taken<br />
my bike on the train to work and was going to<br />
cycle to his dad’s from work (Hilton Hotel Deansgate<br />
to Denton) over the next few days as he was<br />
staying at his dad’s and wanted to get fit. Jack and<br />
exercise just do not go together so my mum radar<br />
was up but I was in France so what could I<br />
do…………………?<br />
As you can imagine the network coverage in the<br />
village wasn’t great and so quite often I would miss<br />
texts or calls from people until I was in a networked<br />
area.<br />
One day we went to Duras to visit the chateau and<br />
when we got there I checked my phone and saw<br />
a number of missed calls from Jack and a text asking<br />
me to phone him urgently.<br />
“OMG” I panicked. “What on god’s earth has happened?” Even my friend was worried! Jack<br />
Anyway back to the ulcer – I phoned him and text him back about twenty times. No answer.<br />
I was beside myself and FINALLY he phoned me. Here is how the conversation went:<br />
Me: Jack what on earth is the matter. Is everything alright? What’s happened? I’ll do<br />
what I can to help.<br />
Jack: (grunted) the chain’s come off me bike<br />
Me: (screeched) the chain’s come off me bike? You are in Manchester. I am in France.<br />
What on earth do you expect me to do? Fly home? Ask one of your friends who has a<br />
bike you buffoon (or words to that effect)<br />
Jack: (shouty grunted) I dunno what to do, do I<br />
And proceeded to slam the phone down.<br />
It transpired that he did ask his friend who sorted out the chain.<br />
It transpired, when I got home from France, that he was using the bike, not for exercise purposes,<br />
but because he was massively overdrawn and had no money.<br />
Kids……………………………………………..! Who’d have ‘em?<br />
Fran Eccles-Bech<br />
Chief Executive<br />
Monthly Competition<br />
The QMS Skin Spa at The Lowry Hotel is a world dedicated to your wellbeing.<br />
Styled to perfectly combine relaxation and advanced rejuvenation, our<br />
contemporary urban spa is the first UK hotel spa to feature the award-winning<br />
QMS Medicosmetics Skincare and Spa Treatment Collection.<br />
Located on the first floor of the hotel, the spa features eight expansive<br />
treatment rooms, a relaxation room, sauna facilities, and a dedicated<br />
mani/pedi area. There is also a gym and hair salon. A colonic hydrotherapy clinic<br />
is offered five days a week.<br />
Highlights include the bespoke Signature Treatment, the advanced anti-ageing<br />
Collagen Rejuvenation, restorative Skin Cell Renewal and skin enhancing Pure<br />
Oxygen facials, as well as an interactive Customised Spa Bar that allows you to<br />
create your own treatment. In addition, an extensive selection of massage<br />
treatments and beauty services complete the menu.<br />
To win a Spa treatment for two with champagne afternoon<br />
tea answer the following question:<br />
Q – How many treatment rooms are there at The QMS Skin<br />
Spa?<br />
and send to FranEccles-Bech@manchesterlawsociety.org.uk<br />
no later than 11th <strong>May</strong> <strong>2017</strong><br />
The winner of the Nu Spa competition was<br />
Tom Lister of DWF LLP
Classified Directory<br />
Expert Witnesses<br />
Notary Public<br />
Notary Public<br />
John Cusack<br />
worldwide documents<br />
Notarised<br />
accessible & efficient service<br />
home & office visits<br />
well-established (since 1984)<br />
& experienced<br />
tel: 0797 332 9791<br />
jocusa@live.co.uk<br />
Situations Vacant<br />
Talented Lawyers Needed!<br />
Davis Blank Furniss is a full service Lexcel<br />
accredited legal firm with offices in both<br />
Manchester city centre and Glossop.<br />
Are you a solicitor or a team of solicitors who are looking for a fresh<br />
challenge in an exciting but friendly firm?<br />
If you are, then come and talk to us. We are<br />
especially looking for people with a following,<br />
with a get up and go attitude, who thrive on<br />
autonomy and delivering great client service.<br />
Situations Wanted<br />
Senior Residential Property<br />
Solicitor<br />
seeks position<br />
(full time or part time).<br />
Over 30 years conveyancing<br />
experience<br />
(29 years as a sole practitioner)<br />
Anywhere in the Greater<br />
Manchester area.<br />
Email: davidswann8491@hotmail.co.uk<br />
or telephone David on<br />
07896 617287<br />
Locums<br />
WHY PAY AGENCY FEES?<br />
Senior Residential Property<br />
Solicitor with over 30 years<br />
conveyancing experience (29 years<br />
as a sole practitioner) available for<br />
holidays, maternity and<br />
sickness cover. Reasonable rates. If I<br />
can help, please telephone David<br />
on 07896 617287 (or email<br />
davidswann8491@hotmail.co.uk)<br />
further details and availability.<br />
DUAL QUALIFIED, very experienced<br />
criminal specialist advocate with<br />
higher rights. Crime work and<br />
Crown Court work. Very reasonable<br />
rates, short term locum contract<br />
considered.<br />
Please contact Christine on 01772<br />
741816 or 07967 530138<br />
Expert Witnesses<br />
Mark Mattison, a Mediator<br />
based in South Manchester is<br />
available for commercial<br />
mediations and for training on<br />
all forms of ADR.<br />
07831 302797<br />
mark@markmattison.co.uk<br />
www.markmattison.co.uk<br />
Shareholder Disputes<br />
Solicitor with 23 years<br />
experience in such matters<br />
available on an Agency basis<br />
to assist firms who wish to<br />
keep clients in-house.<br />
Please contact by email<br />
harryrosenblum@hotmail.co.uk<br />
or telephone/fax:<br />
0161 445 1850<br />
Locums<br />
Senior residential and<br />
commercial property Solicitor with<br />
over 4 years continuous Locum experience<br />
offers you cost effective<br />
solutions for holiday maternity and<br />
sickness cover .No Agency fees to<br />
pay. Please contact Martin Libman<br />
on 0161 485 1240 or 07939 508543.<br />
18 years as Locum Solicitors in the<br />
North West. Tel John Bradley/Lynda<br />
Greenwood 07790 612906 Available<br />
to deal with Conveyancing and<br />
Family.<br />
Missing Will<br />
If any solicitor holds the will for<br />
John Thomas Davies<br />
born 21st January 1930<br />
and late of<br />
31 Edgeworth Drive, Ladybarn<br />
Manchester<br />
M14 6RU<br />
Please contact Ms Charlotte Bulley<br />
Greens Solicitors<br />
9/10 King Street<br />
Ludlow<br />
Shropshire<br />
SY8 1AQ<br />
or call 01584 873918<br />
CharlotteB@GreensSolicitors.com<br />
Woodpecker Bakery<br />
We provide bespoke baked<br />
goods made to order.<br />
Please contact Kate Oldfield, Managing<br />
Partner in confidence at<br />
kate.oldfield@dbf-law.co.uk or on<br />
0161 832 3304.<br />
Strictly no agencies.<br />
Lifestyle/Gifts/Entertainment<br />
Situation Vacant<br />
Experienced property paralegal/junior<br />
solicitor 1-2 PQE required<br />
Commercial law firm Taylors Solicitors are<br />
dynamic and highly experienced business<br />
lawyers with offices in Manchester and<br />
Blackburn, Lancashire.<br />
Due to the expansion of the property<br />
department and increased work from a<br />
current client we are looking for a person<br />
who can handle their own caseload, has a<br />
positive attitude and can deliver great<br />
client service in this dynamic team. If this<br />
sounds like you and you are looking for a<br />
new challenge then please contact:<br />
Angela Bhaseen,<br />
Head of Commercial Property at<br />
angela.bhaseen@taylors.co.uk or on<br />
0161 242 5108.<br />
Strictly no agencies<br />
Our specialities include brownies,<br />
salted caramels and marshmallows.<br />
Ideal gifts for family, friends, clients<br />
or just to say thank you.<br />
Contact us on<br />
carla@woodpeckerbakery.com or<br />
07834073628<br />
to discuss your personal<br />
quotation
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