Waikato Business News August/September 2016

AUGUST/SEPTEMBER 2016 VOLUME 24: ISSUE 8 WWW.WBN.CO.NZ FACEBOOK.COM/WAIKATOBUSINESSNEWS 

THE REGION’S BUSINESS VOICE 

CREATING 

GREAT 

LEADERS 

A unique partnership between business 

and the University of Waikato is creating 

leaders across both business and 

community organisations. 

By GEOFF TAYLOR 

The Community 

and Enterprise and 

Leadership Foundation 

(CELF) programme at Waikato 

University’s Management 

School is a collaboration 

between the university and 

Community and Enterprise 

Leadership Foundation - a 

Waikato-based trust - which 

has the aim of producing great 

and connected leaders for 

the region. 

The nine month course, 

convened by associate professor 

- management communication, 

Dr Peter Sun has turned 

out its first 21 graduates and a 

second cohort began the second 

course last month. 

A fundamental point of difference 

with the programme is 

that it combines an equal number 

of representatives from 

both business and not for profit 

Continued on page 3 

Associate professor Dr Peter Sun at 

Waikato University’s Management School. 

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Creating great leaders 

WAIKATO BUSINESS NEWS August/September 2016 3 

From page 1 

organisations. 

Peter says the idea was 

to give responsibility back 

to businesses to pick someone 

from the community who 

could share their learnings and 

sponsor them for the cost of 

the course. He says it’s up 

to business to give back to 

the community and help those 

organisations that create a difference 

in the community. He 

sees the leadership of community 

organisations as equally 

important. 

“Business has the resources 

to invest in training in leadership,” 

says Peter. 

“But what about community 

organisations that are struggling 

from day to day. What 

about their leadership development?” 

“The question was, how 

do we bring all of these people 

together on this leadership 

journey, recognising that they 

can learn from each other?” 

He says businesses can 

learn lessons from the sense of 

purpose evident in not for profit 

organisations. Businesses 

need to look at creating a climate 

within an organisation 

so the employees understand 

that they are working for a 

purpose rather than just coming 

to work. 

“If an organisation can create 

a purpose that aligns with a 

personal purpose then you’ve 

created real engagement,” he 

says. 

Meanwhile, social organisations 

can also learn from 

business to cut down waste 

and make money go further. 

Peter says the most important 

thing is the connection 

made between people from 

both fields. “Research has 

shown that the capital of the 

region, the civic capacity to 

engage is enhanced if you 

develop the social capital of 

the region through connectivity 

of people and their ability to 

give to each other. 

What will really give you 

that difference is leadership 

– the ability to influence 

people. It’s that variable that 

creates the impact. 

“Our vision is that in the 

space of 10 years we can connect 

a thousand in the region. 

If we can do that, Waikato as a 

region can really grow.” 

Participants in the inaugural 

cohort included representatives 

from businesses 

and principal sponsors such 

as Stainless Design, Foster 

Construction, Prolife Foods, 

Gallagher, BNZ, Tompkins 

Wake, Stafford Industries, 

Schick Construction and 

WEL Energy Trust, as well 

as sponsored organisations 

such as Wintec, Hamilton City 

Council, Tainui, McKenzie 

Centre, Habitat for Humanity, 

Maori Women’s Refuge, 

Dingle Foundation, Smart 

Waikato, Orchestra Central, 

and Waikato Hospice as well 

as Olympians; cyclist and Te 

Awa trustee Sarah Ulmer and 

High Performance Sport life 

adviser, Nathan Twaddle. 

Peter urges other big corporates 

to get involved and 

sponsor organisations close to 

their heart. 

CELF trustee and Chair, 

founder of Stainless Design, 

John Cook, helped lead the 

creation of the 

funding model which 

was the brainchild 

of Prolife Foods 

Julian Williams, Tainui, Graeme Guerts, BNZ, and Sarah Ulmer building a bike 

during the inaugural CELF programme at Waikato University Management School. 

founder Bernie 

Crosby and Icehouse 

co-founder David 

Irving. 

John who represented 

businesses 

as part of 

the governance 

group responsible 

for creating the 

Waikato Economic 

Development Strategy for 

Waikato, on behalf of the 

Waikato Mayoral Forum, says 

one of the key things identified 

was a need for much stronger 

leadership from all areas of 

society. 

“I know from my own business 

experience that companies 

are guilty of thinking that 

leadership is an assumed thing 

through knowledge. Often 

that’s not the case, often they 

need skills and training.” 

“If you don’t pay enough 

attention to developing leaders 

as I probably did years ago in 

my business you will pay the 

price. It’s only a question of 

when it catches up, when those 

cracks start to show and you 

have to go back and address it.” 

Peter Sun says the traditional 

concept of leadership is that 

employees follow the boss. But 

he says that isn’t leadership. 

“You can be the greatest 

accountant, you may be able 

to develop brilliant strategy or 

plan amazing marketing campaigns. 

But what will really 

give you that difference is leadership 

– the ability to influence 

people. It’s that variable that 

creates the impact.” 

Peter says anyone can be 

a leader and the moment you 

influence someone, you are a 

leader. 

“When it’s working in an 

organisation people step up and 

create leadership effectiveness 

amongst themselves.” 

“If every organisation could 

do that, it will make a difference 

for them and collectively 

it will make a difference for the 

region.” 

The CELF programme 

involve two days a month over 

nine months and begin with 

360 degree surveys and a group 

four-day workshop. The first 

cohort visited organisations 

such as Gallagher, Stainless 

Design, Prolife Food, Fonterra, 

Rhode St School, Police, 

Springhill Prison and Hospice 

Waikato. Each visit was followed 

the next day by expert 

speakers. 

The 21 graduates committed 

to a post programme project 

of ensuring the wellbeing of 

refugee families in the Waikato. 

That project is ongoing. 

McKenzie Centre director 

Trish Benge was surprised by 

and grateful for the generosity 

of Stainless Design in sponsoring 

her on the CELF course. 

She says both the business and 

community organisations can 

learn from each other. 

“I think not for profit have 

had an impact on business in 

terms of the way they give back 

to the community. But each not 

for profit organisation still has 

to pay the bills and have a good 

fiscal structure, even if they 

have the best intentions.” 

She initially assumed the 

business concept of ‘lean management’ 

wasn’t related to 

McKenzie Centre because it 

seemed to be more about processes 

than families and people. 

“In fact we adopted new 

processes to make McKenzie 

Centre more efficient. If we 

have more time because our 

processes are better, then we 

can get on with what really 

matters to us.” 

She also learnt more about 

leadership and the ability to 

influence people. 

“In other words, how am 

I going to get the team here 

to realise something is a good 

idea, rather than it being just 

Trish?” 

“It makes our organisation 

stronger because we have 

Continued on page 10


Why get social? 

Are you in business but unsure how best to 

leverage social media? Want to get up to 

speed? HMC Communications brings you 

the first in a three-part series to help you 

on your way. 

By HEATHER CLAYCOMB 

Social media isn’t new. 

And chances are, your 

business has a few 

social media accounts you set 

up years ago. 

Whether your profiles are 

active, however, is another 

story. 

You are not alone. Many 

companies jumped onto 

social channels in the early 

days but enthusiasm and 

effective use quickly waned. 

If you’ve found yourself 

questioning the value 

of social media – or even 

seriously thinking of deleting 

your accounts because 

you’ve reaped zero value - 

then stay tuned! 

Over the next three editions 

of Waikato Business News, 

the HMC Communications 

team will help you: 

1) determine if you need 

to be there; 2) choose the 

right channels for your business; 

and 3) use some tips 

and tricks to make it work 

really well. 

This month we’re discussing: “Should your 

business be on social 

channels?” To help you make 

this decision, ask yourself 

three questions: 

Is your audience there? 

If you sell a product targeting 

young mums, there’s 

no question you need to be 

on several social media channels 

because your audience 

is there. 

If you are an OEM making 

widget parts, then it’s unlikely 

social is for you. But not 

so fast: depending on your 

export markets, LinkedIn 

could help you find leads, 

but channels like Instagram 

and Snapchat will be a waste 

of time. 

So, as a first step, do your 

research to find out if your 

audience is a ‘social beast.’ 

Troll the internet for statistics 

on audience figures for different 

channels – this is easy 

information to find. 

Do you have the resource 

to manage it? 

Two of the biggest myths 

about social media are: 

1) you can effectively reach 

your audience for free; and 

2) it takes virtually no time to 

manage. 

These myths are far from 

the truth. 

First of all, you need to 

commit an advertising budget 

to reach your audience. Most 

channels changed their rules 

in recent years – just because 

you post something doesn’t 

mean your audience sees it. 

You need to spend money 

to advertise and reach your 

audience effectively. 

For instance, Facebook 

rules only allow around four 

percent of the people who 

like your page to see your 

posts. There are two ways 

to change this. The first is to 

have an incredibly engaging 

post (think videos and photos) 

– as people start to share, 

comment and like Facebook 

will let more people see your 

post. The second way to 

reach your audience is to pay. 

Are your staff able to commit 

to significant time after 

hours? This is important to 

consider before jumping in. 

And to debunk the second 

myth: doing social well 

requires a lot of time and 

effort to develop a strategy, 

put together your six-weekly 

posting calendar, source 

amazing photos and videos 

essential for engaging posts 

and continually analyse 

engagement and audience statistics 

to refine your strategy. 

Don’t forget, too, that 

social doesn’t only happen 

between nine and five. For 

most audiences, early mornings 

and evenings are when 

they’re online and that means 

you have to be there too. Are 

your staff able to commit to 

significant time after hours? 

This is important to consider 

before jumping in. 

Are you a business that’s 

in the public eye? 

If you are a business, or 

part of an industry, that is 

in the public eye then, sorry, 

you have no choice. You’ve 

got to be on key social channels. 

Remember, if you are a 

high-profile business, people 

are talking about you on social 

channels – whether you are 

there or not. We’ve worked 

with a few clients who were 

not on Twitter, but people are 

there talking about their products 

all the time (good and 

bad). Those companies were 

missing out on the ability to 

join in the conversation. 

The other great 

opportunity is 

using social channels 

to ‘amplify’ 

your news stories 

and get conversations 

going around 

the topics. As 

traditional media 

channels shrink or 

amalgamate and 

as newsrooms are strapped 

for resource, you need to take 

control of your own news and 

find additional distribution 

channels. Social is often the 

solution. 

Remember too that social 

channels literally explode 

with conversation in a crisis. 

If you aren’t familiar with 

key social channels, have the 

resource to manage and monitor 

them and have your staff 

trained and ready to respond 

in a crisis, your brand reputation 

is at huge risk. 

Have you answered yes to 

these three questions? Then 

your business needs to get 

your social sorted. 

Stay tuned for next month’s 

column from the HMC team. 

In September, we’ll talk about 

the different social channels 

available and how to determine 

which ones are right for 

your organisation. 

Heather Claycomb is the director 

of HMC Communications, 

an award-winning Hamiltonbased 

public relations agency. 

See hmc-communications. 

co.nz for videos about social 

media tips and more. 

Waikato Branch – Upcoming events/courses 

The Institute of Directors in 

New Zealand (IoD) promotes excellence 

in corporate governance, represents 

directors’ interests and facilitates their 

professional development through 

education and training. 

2 September CPD: 2 points 

Breakfast function with Dr Michael Hastings (Lord Hastings of Scarisbrick 

CBE) 

Subject: "The power of diversity on company boards and how good corporate citzenship 

is evolving" 

7.00am - 9.00am, FMG Stadium Waikato 

21 September CPD: 2 points 

Chartered Membership Pathway Lunch event 

Subject: "Chartered Pathway - is it for me?" 

Speakers: Willy Trolove, Simon Lockwood and Michelle Hollands 

12.00pm - 2.00pm, FMG Stadium Waikato 

To register, please contact: 

Megan Beveridge, 

Branch Manager 

Waikato.branch@iod.org.nz, 

021 358772 or www.iod.org.nz 

Waikato branch is kindly sponsored by:

From the editor 

It’s one of those ideas that 

is so good, you can’t argue 

with it. 

Our lead story this month 

features the Community and 

Enterprise and Leadership 

Foundation (CELF) programme 

at Waikato University’s 

Management School which is 

creating great leaders not just in 

the business community – but in 

the not for profit sector. 

Recognising the difference 

community organisations make, 

CELF asks businesses participating 

in the leadership programme 

to sponsor a favourite 

not for profit organisation on to 

the course. The reasoning is that 

business often has the resources 

to invest in training, whereas 

community organisations are 

often struggling from day to day. 

The last thing they can afford 

to do is plough money into the 

perceived “luxury” of leadership 

training. 

And yet it is surely just as 

important that leaders of not for 

profit organisations – not just 

businesses - are highly skilled 

operators, capable of inspiring 

the teams they lead. 

An organisation like Wel 

Energy Trust grants millions 

of dollar to community groups. 

How much more efficiently 

would that money be used if all 

of those well meaning organisations 

were functioning at a high 

level? 

Even more exciting is the 

future prospect of hundreds of 

leaders from both the business 

and not for profit sector using 

their new-found relationships to 

help each other and take Waikato 

forward. There’s never enough 

money but goodwill and in-kind 

support can go a long way. That 

intangible “social capital” is 

what knits a community together 

and CELF’s programme seeks 

not just to encourage it, but to 

actively cultivate it for the good 

of the region. 

Now that’s what I call a good 

news story. 

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Health and safety dismissal unjustified 

Employers have been running scared of the new health and safety 

legislation for a couple of years now but this decision from the 

Employment Court shows that they are caught between a rock and 

a hard place as the disciplinary action was seen to be too severe. 

Silver Fern Farms (SFF) 

owns a number of meat 

works throughout the 

country. Ten percent of their 

workplace injuries are head injuries, 

so they looked for solutions 

to the problem and introduced 

“bump hats” these are not as 

effective as hard hats but will 

provide protection against light 

bumps and cuts. 

Mr Kupa had worked for SFF 

and its predecessor for 26 years 

and had an unblemished employment 

history. He was a union 

delegate, and therefore seen to 

be a leader among the workers. 

The part of the plant where Kupa 

worked was a very hot environment, 

particularly in summer, 

and there were challenges with 

ventilation. Kupa and some of 

the workers believed that the 

requirement to wear the bump 

hats could lead to excessive head 

heat and therefore created a risk 

of harm from over-heating. The 

issue had been raised with the 

health and safety committee and 

there were a number of options 

being explored to reduce the 

possibility of over-heating, but 

none of them were able to be 

immediately implemented. 

The rules were clear – “All 

[personal protective equipment] 

gear must be worn unless 

instructed otherwise by management, 

that is including bump/ 

hard hats. 

It is a health and safety 

requirement. 

If [you’re] struggling with 

the heat, talk to your supervisor.” 

The agreement was, that if 

someone was having trouble 

with the heat, their supervisor 

could permit them to remove 

their bump hat. 

Kupa repeatedly pushed the 

Help us make Waikato exceptional 

I 

recently wrote about the 

thrill of competition, the 

reward that comes from 

that regardless of the final outcome, 

and how our extensively 

updated Westpac Waikato 

Business Awards give those 

who also share that sentiment 

the opportunity to develop. 

I would like you to consider 

a conversation that will 

happen in the future, it may 

be with grandchildren or great 

grandchildren or just that next 

generation. The question they 

have asked you is quite simply, 

“what did you do to provide us 

with the opportunity to be the 

best that we can be?” 

I hold the view that for our 

region over the next 30 years 

that the default setting will be 

good. I am sure that you can 

guess that I am not personally 

interested in good - I am 

interested in exceptional, and 

for that to happen I believe 

it starts with business. Great 

businesses create great jobs 

that employ great people, those 

people develop their skills and 

talents and with the rewards of 

their work they contribute to 

our community and enjoy the 

environment that we are privileged 

to have and encourage 

other great businesses to also 

perform and grow starting the 

cycle again. 

You can see that business 

has a critical part to play in 

this eco-system, and we need 

to do everything we can to 

encourage, support, celebrate 

and promote those that contribute 

to making that exceptional 

result, that will benefit 

generations to come a reality. 

Will you join us and be a part 

of making it happen? If you’re 

up for that challenge it’s as 

simple as five questions and 

entering online at http://www. 

beawards.co.nz/ 

boundaries on the issue. Early 

one morning he was spoken to 

by a manager about not wearing 

his hat, and he said it was too 

hot to wear it, but in fact, the hat 

was still in his locker, indicating 

he had no intention of wearing 

it. He was told that if he didn’t 

follow the rules, he could lose 

his job. 

Ten days later, the team were 

told that there would be a site 

visit from a number of managers 

and all staff were to keep 

their bump hats on until at least 

smoko. At around 8:40am Kupa 

removed his hat. He said he did 

it with the permission of his 

supervisor and they could take 

their hats off after the managers 

had left. The supervisor said he 

had not given permission for the 

hat to be removed and had asked 

Kupa to put it back on but he had 

refused. 

Kupa was suspended and the 

incident was investigated. The 

union argued that there was a 

double standard and that there 

were times when the staff were 

required to wear the hats and 

others when they weren’t, identifying 

the real issue was whether 

it was appropriate for workers 

to be required to wear headgear 

if it was causing discomfort, ill 

health or was a potential safety 

HR AND THE LAW 

> BY ANNE AITKEN 

Anne Aitken, HR Professional | Email: anne@anneaitken.co.nz 

problem. Kupa was eventually 

dismissed for serious misconduct 

and took a personal grievance. 

I hope SFF takes this 

decision to the Court of 

Appeal. Kupa was repeatedly 

flouting the rules and was 

inciting other staff to do the 

same. 

The Employment Authority 

upheld the dismissal as justified 

and Kupa took it to the 

Employment Court. The Judge 

preferred the supervisor’s version 

of events rather than Kupa’s 

and found that the investigation 

process had been fair, and that 

the original instruction to wear 

the hat had been reasonable. 

However, he thought that the 

decision to dismiss was excessive. 

Part of the reason for this 

is that the employment agreement 

had a clause that stated that 

“suspension of up to six months 

shall be the preferred disciplinary 

option to dismissal”. 

The manager admitted that 

the real issue was Kupa’s failure 

to do as he was told” and that 

he had deliberately 

misled the manager 

when his hat 

had been left in the 

locker at the previous 

incident. These 

issues should have 

explicitly been put 

to Kupa to respond 

to before the decision 

was made to 

dismiss him. 

The employer 

was ordered to 

reinstate Kupa 

and pay him three 

months’ wages and $7000 hurt 

and humiliation. These were the 

remedies after they had been 

reduced for his contribution, 

which was judged to be at 50 

percent. 

I hope SFF takes this decision 

to the Court of Appeal. Kupa 

was repeatedly flouting the rules 

and was inciting other staff to do 

the same. The judgement hinged 

on minor procedural matters that 

the union hammered and not 

the overall context. Employers 

have to be able to take a stand on 

health and safety matters above 

procedural details. 

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First winner in new emerging 

director category 

A mother of two boys with special needs 

becomes the first to win the new Institute of 

Directors (IoD) Waikato Branch award for an 

aspiring director dealing with a disability. 

Every year the branch 

offers an emerging director 

the chance to sit on 

a board of a Waikato company 

for a year, IoD membership and 

training, learning and network- 

ing opportunities. This year the 

branch offered two awards, with 

one being specifically for an 

aspiring director with a disability, 

or with a close family 

member who has a disability. 

The inaugural winner is Maree 

Haddon. 

Maree Haddon is a chartered 

accountant, and deputy chairwoman 

of the McKenzie Centre 

Charitable Trust. 

IoD Waikato Branch deputy 

chairman Paul Bennett says: 

“The judges were impressed by 

Maree’s passion and vision for 

governance and commitment to 

her own professional development. 

“The IoD has long held the 

view that diversity of thought 

and perspective in the boardroom 

improves business performance 

and innovation. This 

new award brings further diversity 

to the table, a key enabler 

to having effective board performance.” 

Enrich+ deputy chairman 

Simon Lockwood says: “The 

disability sector is fast changing 

and significantly underfunded. 

It is characterised by people 

facing what are sometimes very 

challenging issues that not only 

impact themselves but also 

their families and the wider 

community. These are factors 


that Maree understands from 

personal experience. We look 

forward to her contribution at 

Enrich+ over the coming year.” 

The Emerging Director 

Award is designed to foster 

upcoming talent in governance 

through mentoring, practical 

experience, and formal governance 

training. 

As well as getting to observe 

on the Enrich+ board for a year, 

observing the dynamics of a 

commercial operation and participating 

in high-level board 

discussion, the winner will 

also receive mentoring from 

an experienced director, $2000 

for IoD professional development 

courses, and a one-year 

membership of the Institute of 

Directors. 

Maree Haddon 

Te Rapa Gateway continues to boom 

Sites are being snapped 

up at Te Rapa Gateway 

as growth in the north of 

Hamilton continues to take off. 

Only 18 of the original 55 

lots in the first two stages of the 

industrial park are still available. 

Te Rapa Gateway’s sales and 

development manager, Michael 

Clark, says that development 

at Te Rapa Gateway is pushing 

along to meet the needs of businesses 

that are scrambling to get 

a piece of the prime land located 

at the foot of the ‘golden triangle’ 

between Hamilton, Tauranga and 

Auckland. 

“We have had a lot of sales 

activity at Te Rapa Gateway 

recently, with a 2,875 square 

metre lot sold recently, a second 

2,362 square metre lot under contract 

and five more lots totalling 

about 20,000 square metre likely 

to go under contract shortly.” 

This follows Colliers 

International’s July Industrial 

Research Report, which cited 

demand for large industrial plots 

as one of the ‘stand-outs’ of the 

Hamilton industrial sector over 

the 18 months, also saying that 

businesses may look to capitalise 

on Hamilton’s remarkable record 

of capital value appreciation. 

Michael says that all the statistics 

and anecdotal evidence 

show that growth in this region 

is only heading one way. “Te 

Rapa Gateway is putting businesses 

in a prime location to 

run their operations north into 

Auckland or Tauranga. Located 

at the tip of the spear of Hamilton 

North, just metres away from 

the Waikato Expressway, with 60 

percent of New Zealand’s population 

within 140km, businesses 

have everything they need here 

to prosper.” 

“Local infrastructure developments 

are also pushing us 

forwards and creating more 

opportunities for occupiers at Te 

Rapa Gateway. After 30 years 

in the planning, the Waikato 

Expressway is nearing completion. 

Providing a reliable 102km 

duel carriageway from South 

Auckland to Te Rapa, it is attracting 

attention from the likes of 

Ports of Auckland, which is purchasing 

land nearby to create an 

inland port.” 

Michael adds that a host of 

leading New Zealand companies 

have already established 

themselves at Te Rapa Gateway, 

with the remaining sites in hot 

demand among processing, manufacturing, 

bulk storage, warehousing 

services, logistics and 

other industrial organisations. 

“Although many organisations 

are looking to take advantage 

of low interest rates and 

profit from increasing industrial 

property prices inside the ‘golden 

triangle’, lease options are also 

available at Te Rapa Gateway. “ 

“The level of flexibility 

on offer here has been one of 

the main drivers of Te Rapa 

Gateway’s popularity. We have 

reserved 11 key lots for design 

build lease options, as we have 

the rare ability to offer purchase 

and lease options. Our bespoke 

and turnkey solutions provide 

interested parties with the ability 

to obtain custom-designed buildings 

in a prime location to help 

propel their businesses forward 

and enhance the way they operate.” 

With units available now and 

more in development, there is a 

raft of competitive lease options 

available that can cater to different 

sets of needs. “At present, 

we have eight rental units that 

range in size from 307 square 

metres – 541 square metres, with 

an office-to-warehouse ratio of 

around 14 percent being developed. 

Architecturally designed to 

six-metre clear span warehouse 

and two levels of office, they are 

for lease with competitive rentals, 

and scheduled for completion 

in the third quarter of 2017,” says 

Michael. 

Stage two of the five-stage 

development is scheduled for 

completion next month and 

Michael advises prospective suitors 

to get in touch sooner rather 

than later. 

Anyone interested in learning 

more about Te Rapa Gateway 

can contact Michael Clark on 

0800 GATEWAY | 0800 428 392, 

or email mclark@chalmersproperties.nz 

10 

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Sexual harassment complaints need a 

sensible approach 

This month’s column is about sexual 

harassment, or more precisely, what it isn’t. 

It would be fair to say that 

many employers struggle 

with employee complaints 

relating to sexual harassment, 

bullying and racial discrimination, 

as complaints from 

employees in these areas can 

be quite subjective. Due to 

the serious nature of such 

complaints, employers 

should carefully balance the 

needs of the complainant and 

the accused to ensure fairness 

to both. The repercussions of 

getting it wrong in either case 

can be devastating. 

An Employment Relations 

Authority (Authority) case 

from 2015 indicates just 

how wrong an employer can 

be. Out of respect for the 

employee wrongly accused 

of sexual harassment in this 

case, and whose name was 

subsequently cleared by the 

Authority decision, we will 

refer to him simply as ‘Mr 

K.’ 

Mr K was employed as 

a supervisor for a company, 

Programmed Facility 

Management NZ Limited 

(PFM), that provides property 

maintenance services to 

clients, including the New 

Zealand Government. Mr 

K’s role involved him visiting 

Housing New Zealand 

NOBODY KNOWS HAMILTON LIKE US 

LODGERENTALS.CO.NZ 

EMPLOYMENT LAW 

> BY ERIN BURKE 

Employment lawyer and director at Practica Legal 

Email: erin@practicalegal.co.nz phone: 027 459 3375 

properties to inspect them for 

maintenance requirements. 

In July 2015, while waiting 

for his car to be serviced, 

he was introduced to a previously 

unknown co-worker, 

Ms N, who was also waiting 

for her car to be serviced. 

As Mr K’s car was ready 

first, Ms N asked for a ride 

back to the office with him. 

During the drive, the two 

chatted, and Ms N texted Mr 

K her phone number. He suggested 

they stop for coffee, 

however, Ms N declined. Ms 

N’s subsequent complaint 

also suggested that Mr K had 

taken the long way back to 

the office so he could continue 

chatting, although Mr 

K denied this, saying it was 

the most efficient route due 

to traffic. 

The following day, Ms N 

mentioned to the operations 

manager that she had felt the 

interaction was inappropriate. 

The operations manager 

suggested she put her concerns 

in writing, which Ms 

N did via email, stating …I 

found Mr K very friendly, 

although at times felt a bit 

uncomfortable with his comments 

as although they could 

be construed as being friendly 

– I did feel they were 

inappropriate. The remaining 

three sentences of the email 

mentioned the offer of coffee, 

the longer route taken to the 

office and that she felt quite 

awkward. Mr K was suspended 

and then dismissed for 

sexual harassment, following 

a brief disciplinary investigation. 

Sexual harassment? 

Really? Section 108 of the 

Employment Relations Act 

2000 (‘Act’) defines sexual 

harassment. The only sections 

that could be relied on 

in this case were ss 108(b) 

(i) or (iii) which, respectively, 

prohibit: (i) the use of 

language (whether written or 

spoken) of a sexual nature; or 

(iii) physical behaviour 

of a sexual nature…[which] 

directly or indirectly subjects 

the employee to behaviour 

that is unwelcome or offensive 

to that employee (whether 

or not that is conveyed to 

the employer or representative) 

and that, either by its 

nature or through repetition, 

has a detrimental effect on 

that employee’s employment, 

job performance, or 

job satisfaction. Would any 

right-minded person seriously 

consider one colleague 

suggesting coffee to another, 

to come within these definitions? 

To make matters considerably 

worse, the employer got 

the disciplinary process completely 

wrong. A fair process 

in employment law terms is 

outlined in s 103A of the Act 

and is based on the principles 

of natural justice (see p 39, 

WBN June/July 2016 for a 

basic outline). One of those 

principles is that an employer 

must provide an employee 

with all relevant information 

that the employer might rely 

on when making a final decision 

in a disciplinary matter, 

and allow the employee the 

opportunity to comment on 

that information. 

In this case, despite Mr 

K’s lawyer requesting all relevant 

information, PFM did 

not even provide Ms N’s brief 

email until documents were 

filed with the Authority, long 

after Mr K had been dismissed. 

PFM also made the 

decision to dismiss on other 

information not provided to 

Mr K such as an assessment 

that Ms N was not an overly-sensitive 

person due to 

her farming background and 

that Mr K lacked credibility 

because his lawyer did most 

of the talking at the disciplinary 

investigation. Given the 

seriousness of the allegations 

and the fact the Mr K was a 

non-native English speaker, 

the latter was held to be particularly 

unfair. 

Mr K was awarded six 

months’ lost remuneration 

and $20,000 compensation 

for hurt and humiliation. 

These awards are quite high 

for Authority remedies, however, 

it hardly seems sufficient 

given the impact the 

dismissal for sexual harassment 

had on Mr K. 

Mr K was so ashamed 

of the situation, that he did 

not tell his daughters and 

pretended to continue going 

to work each day. When the 

daughters found out about the 

dismissal from others at the 

family’s church, they became 

very distrustful of their father, 

which caused him additional 

angst and stress. He withdrew 

from the voluntary community 

projects he and his wife 

were involved in and came 

close to suffering a complete 

mental breakdown—all over 

suggesting coffee to a colleague. 

By no means am I suggesting 

that sexual harassment 

complaints not be taken 

seriously. There are some 

very real and traumatic cases 

that would unquestionably 

warrant summary dismissal. 

However, if the employer 

in this case had received 

even a modicum of sensible 

legal advice before acting, 

this entire sorry matter could 

have been avoided. 

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Digital Thinking 

Are you ready for the digital workplace? 

Cloud computing, big data and 

agility are changing the face of 

doing business. As organisations 

seek better data processing 

and analytics solutions to 

gather and make sense of the 

wealth of information available 

in their business we ask Vo2’s 

new tech leader, Garry Johnston, 

about the meaning of a 

digital workplace in today’s 

business environment. 

You’ve recently joined Vo2 

as the company’s new Group 

CEO, tell us about your 

career in IT and the changes 

you’ve seen in regard to 

how organisations approach 

technology in their workplace? 

I was really fortunate to have 

started my career working for 

a start-up that was leading a 

business transformation project 

for a large primary sector client. 

The project team spent the 

first six months of this project 

learning what the business was 

all about from the front lines, 

not touching any technology 

during this time. 

After this time, we then 

came back to the office and 

set to working through how 

technology could make our 

customers’ business better, 

blending our first hand 

observations and knowledge 

of what the real problems 

and challenges were, with our 

technical and business skills. 

Looking back, we might 

today call this design thinking, 

which is a modern method for 

designing innovative solutions, 

then, it was simply rolling our 

sleeves up. 

This experience and perspective 

has grounded my career, with 

technology never being an end 

in itself, and an enduring sense 

of anything being possible. 

What excites me about where 

technology has got to today, 

is we have now reached 

the point where technology 

can and should be expected 

to be efficient and dependable. 

The opportunity is now for 

organisations to work through 

how they can improve or 

innovate through technology, 

rather than having to focus 

solely on the cost and stability 

of technology. 

Digital transformation is 

becoming a common term, 

can you explain what this 

is and how it applies to our 

regional businesses? 

I try not to get too caught up 

in jargon, however digital to me 

is the combination of people, 

process and technology, so 

digital transformation is how 

all three come together to 

make an organisation stronger. 

The beauty of our internet 

connected world, is it levels 

the playing field. Anyone, from 

anywhere can now access 

technologies, ideas, and people 

that previously were only 

available in the big cities of the 

world. Importantly we have also 

entered an era of being able to 

improve just one thing, rather 

than having to fix everything 

at once. 

However the major challenge to 

overcome is our own experiences 

of technology, as this drives our 

behaviour. For the past fifteen 

years or so, technology has 

become for many only a cost 

and a risk to manage, rather than 

an opportunity to realise. It is 

also something which we had 

to get right first time because 

it was expensive. With digital, 

all of these concepts are being 

challenged. 

What are your three tips 

for an organisation who’s 

wanting to transition to 

a digital workplace? 

Be open to different measures 

of success – over the years, 

organisation control processes 

have by necessity driven a focus 

on cost reduction, many digital 

initiatives may have benefits 

that are harder to measure than 

simply costs reduced. 

Be open to learnings, and 

be prepared for ongoing 

improvements. 

Find other organisations and 

partners that have been through 

change and be open to share 

your learning. 

Vo2 Group extends its 

reach into the regions 

We’re delighted to announce 

that Vo2 has extended its 

regional reach within New 

Zealand. On 1 August 2016, 

Vo2 Hawkes Bay and Vo2 

Manawatu (previously trading 

as CodeBlue Hawkes Bay) 

joined the Vo2 group. 

The addition of the Hawkes Bay 

and Manawatu teams, strengthen 

Vo2’s ability to support 

organisations across the central 

and lower north island, operating 

in a fast-paced global and digital 

marketplace. 

The Hawkes Bay and Manawatu 

companies are well established 

businesses with a long history 

in the regions. The team of 25 

have a strong concentration of 

technology resources and are a 

natural fit for Vo2, allowing us to 

strengthen our relationships with 

current customers and partners, 

expand our services to new 

clients and secure local talent. 

With the new companies 

onboard, Vo2 now has a 

presence in Waikato, Bay 

of Plenty, Hawkes Bay and 

Manawatu with offices located 

in Hamilton, Tauranga, Hastings 

and Palmerston North. 

Get in touch: 

P 07 839 9390 

E hello@vo2.nz 

www.vo2.nz 

High performance 

digital thinking 

Working with organisations across the Waikato 

& Bay of Plenty to raise their digital performance 

www.vo2.nz 

STUART FARQUHAR 

Vo2 Web Developer 

New Zealand Olympian – Javelin Thrower


Is the drive for “fit” killing a good hire? 

How many times have you heard the line – “Joe Bloggs has 

excellent skills, but we just don’t think he’ll fit our culture”. Now 

don’t get me wrong – I’m all for fit and creating a team that works 

well together but I’d like to challenge your assumption that you 

can determine “fit” after one short interview. 

MANAGEMENT AND HR 

> BY SENGA ALLEN 

Managing director, Everest Group Limited. Everest Group, 

Creating Exceptional Workplaces, www.everestgroup.co.nz 

Is your eagerness to find 

a team member who you 

perceive will seamlessly 

fit into your culture blindsiding 

other great candidates 

who in the long run may be 

a better fit because of a range 

of factor such as skills, qualifications, 

behaviours, personality, 

values and fit? How 

much time do you actually 

spend assessing “fit” before 

offering someone a new job? 

Experience tells me – not 

enough. 

Similarly, we see many 

a hiring manager excluding 

great candidates because of 

a range of different biases – 

“they can’t work here because 

they don’t have New Zealand 

experience” or “she won’t fit 

in here because we’re rough 

and ready blokes” or “he is 

too qualified and will get 

bored within two months”. 

Often biases like these come 

from previous experiences – 

however, proceed with caution 

– just because something 

happened once, it doesn’t 

mean that it will happen every 

single time. Assumptions like 

these can lead to a very slim 

candidate pool or a pool that 

doesn’t take into consideration 

all the skills and behaviours 

that you’re really look- 

ing for. 

So how can you truly be 

sure that you are selecting 

a candidate who will be the 

perfect person and exact fit 

for your business? The fact 

is, there is no magic formula 

and there are no failsafe guarantees 

that what you see at the 

first exchange is what you will 

get 91 days (and onwards) 

after employment. But by taking 

a wider approach to data 

collection and validation of 

your “gut” feeling you are 

much more likely to create 

a positive, enduring match. 

Recruitment is a bit like dating 

– you need to get to know 

your candidate to figure out 

whether you actually want a 

long-term relationship. 

Like dating, finding a new 

person for your team takes 

time and it is definitely a twoway 

process. Would you want 

to be stuck in a relationship 

with someone who you didn’t 

take time to get to know first? 

So here are some top tips 

for “dating” your prospective 

hire: 

1 

Meet them, interview 

them, meet them again 

– only you can decide how 

many times you need to meet 

someone before you understand 

how they tick. But 

remember, many first timers 

are nervous at the initial 

interview and you might need 

a couple of “coffee dates” 

to get to know your candidate. 

Often we hear “we’re 

desperate for someone and 

they seem to fit our team so 

I’m going to make an offer”. 

Desperation can lead to mistakes! 

2 

Ask other people in your 

team to meet your preferred 

candidate; take them 

on a tour around your business, 

take them out for lunch, 

meet on neutral ground, catch 

up for breakfast. Now you 

might think – why would I 

bother doing this if I didn’t 

feel the magic when we first 

met? My response to this – 

why wouldn’t you? If you’re 

spending anywhere between 

$50k and $100k on salary (or 

more!) per annum for your 

new hire you want to make 

sure that investment is going 

to be worth it. 

3 

Don’t just rely on interviews 

to see whether 

your candidate will “fit” your 

team. Consider using ability 

testing, personality assessments, 

emotional intelligence 

testing, values and ethics testing 

– the list goes on. These 

tools are all designed to help 

you verify your thinking and 

can add more data to your 

decision-making process. 

4 

Be careful of your own 

internal biases – these 

can disguise really good candidates. 

For example, if you 

drive a blue car and only want 

to hire people who drive blue 

stronger and more conscious 

leadership in terms of strategy 

and organisational culture. That 

in turn is better for the families 

that come here.” 

Wel Energy Trust manager 

Raewyn Jones credited the 

course with challenging perceptions 

and helping participants 

focus on what drives 

them. “It made me realise I’m 

in the right role. I’m lucky, 

my personal and the corporate 

purpose align. For Wel Energy 

Trust, supporting community 

groups to develop leadership 

and organisational capacity is 

part our strategic plan. The not 

cars – your talent pool may 

be pretty small and you might 

miss that perfect gem. There 

are plenty of great people out 

there who drive red cars. 

So perhaps some simple 

tips and ideas that might 

widen and freshen our thinking 

on fit. Fit isn’t just about 

for profit sector recognises the 

importance of investing in leadership, 

but don’t always have 

the resources to do that.” 

She was also impressed with 

what she learnt about real leadership. 

“Good leadership changes 

everything. For example, if 

you look at schools which have 

really good leaders, it doesn’t 

matter what demographic they 

have, they will do well.” 

BNZ senior partner, Waikato 

Region, Graeme Geurts says 

he hadn’t spent a lot of time 

with people from not for profit 

organisations so it was good 

to hear their experiences and 

their views. “I was envious of 

the fact that someone is 

“nice” and will get on with 

your team. It can be a fit of 

skills; a fit of values; fit of 

ethics and so on. These qualities 

in individuals may take 

time to come to the surface. 

Don’t discount fit after just a 

one-hour interview. 

Creating great leaders 

From page 3 

the sense of purpose they get 

out of what they do and the 

passion. It also made me appreciate 

my organisation more for 

the investment they put into 

their staff.” 

Graeme says having a month 

in between attending the course 

gave participants a chance to 

reflect and take lessons back to 

their workplace. 

John Cook says there are 

exciting opportunities ahead for 

CELF. 

“Roll it forward and think 

of all the leaders it can create 

across all walks of life. 

You couldn’t deliver something 

better than this for a growing 

community.”


Jeremy’s Excellent Adventure 

Company-X director Jeremy Hughes had an 

excellent adventure when he was named a 

finalist in the 2016 New Zealand Excellence 

in IT Awards. 

Jeremy, who founded the 

Hamilton software specialist 

with David Hallett 

in 2012, was nominated for the 

Excellence in Public Sector IT 

award for his work creating 

a tool that could analyse and 

report on the nation’s roading 

data. 

I was really happy that our 

peers in the IT industry had 

looked in on a project that 

we had run. To have them 

look in and say that is IT 

excellence is very affirming. 

“I was blown away to be 

nominated,” said Jeremy, 

who was joined at the awards 

night in Wellington by Road 

Efficiency Data Sub Group 

chair Dawn Inglis. 

Dawn asked Jeremy, on 

behalf of the Road Efficiency 

Data Sub Group, to build a 

software based tool that would 

help its members understand 

their data sets better. It would 

also guide better investment 

decision making on roading 

maintenance and renewals 

nationally. The group, comprising 

the New Zealand 

Transport Agency, Local 

Government New Zealand 

and the Road Controlling 

Authorities Forum, needed the 

tool to enable data analysis and 

reporting for New Zealand’s 

councils. 

“Jeremy’s work 

in leading the client 

team through 

this development 

work was extremely 

valuable,” said 

Dawn. 

“The project 

was on a tight 

timeline and he 

and the team at 

Company-X delivered. 

It was great 

to see Jeremy 

recognised by his peers as a 

finalist in the Excellence in 

IT Awards for his professionalism, 

passion and commitment”. 

David was pleased his business 

partner had been nominated 

for the award. 

“It was a very well 

deserved award nomination 

for the Excellence in Public 

Sector IT award, since Jeremy 

worked so hard to ensure that 

Dawn and the members of 

the Road Efficiency Data Sub 

Group that she chaired were 

more than satisfied with the 

end result,” David said. 

Jeremy and his team came 

up with the One Network Road 

Classification Performance 

Measures Reporting Tool, 

developing it through an agile 

approach which meant the end 

user got to try it early on in 

the project as the Company-X 

software development team 

pressed on with improvements. 

“Having an agile approach, 

and lots of frequent releases 

of new iterations of the tool, 

meant that people got to see 

it early, play with it, and see it 

regularly upgraded. Each time 

it was another step long the 

journey for the users,” Jeremy 

said. 

The Excellence in IT 

Awards process saw Jeremy 

appear before a panel of expert 

judges who questioned him on 

the project and peer reviewed 

it as part of the judging process. 

“I was really happy that our 

peers in the IT industry had 

looked in on a project that we 

had run. To have them look in 

and say that is IT excellence is 

very affirming,” Jeremy said. 

“There were some real specialists 

on the judging panel. 

In talking with them I recognised 

that one of the challenges 

unique to our project was 

that we had 60 plus councils 

that we had to bring along with 

us on the project. That was one 

of the things that made our 

approach very successful.” 

While Jeremy’s name was 

on the award nomination 

form, he said the nomination 

recognised the work 

his team had done in partnership 

with the Road 

Efficiency Group. 

“Being a finalist in that 

award is the result of a 

group effort. It’s the result 

of the Road Efficiency 

Group having the courage to 

take an agile approach on the 

project and comes from a very 

collaborative approach.” 

The New Zealand 

Excellence in IT Awards are 

sector-wide awards recognising 

the individuals and teams 

who have truly excelled in the 

industry. While other awards 

focus on companies and 

vendors, the Excellence 

in IT Awards exclusively 

celebrates our people. 

What makes the 

Excellence in IT 

Awards different is that 

it recognises the real 

people behind software 

and information 

technology - the 

people that make IT 

work. The unsung 

heroes and champions 

of the sector. 

The 

Excellence in IT 

Awards are coordinated 

by the 

Institute of 

IT Professionals 

in partnership 

with a range 

of IT-related 

bodies. 

We really like solving 

problems with software. 

Tell us yours. 

INNOVATION 

Software can solve your biggest 

problems and deliver on your 

brightest ideas. 

INTEGRATION 

Software can improve, add 

functionality to, or fix your 

existing software investment. 

INSOURCING 

Our software experts can help you 

get the job or project done. 

We’re ready, are you? 

Contact us today: 

Level 2, Wintec House, Cnr Anglesea & Nisbet Street, Hamilton, New Zealand 3204 

Phone: 0800 552 551 Email: info@company-x.co.nz 

Visit us online: www.company-x.co.nz


Pacific Aerospace’s P-750 XSTOL, described 

as the best skydiving aircraft in the world. 

Pacific Aerospace’s 

Chinese expansion 

takes off 

Pacific Aerospace has won the tender to 

supply five P-750 XSTOL skydive aircraft to 

China’s General Administration of Sports (GAS). 

The tender represents 

the largest single P-750 

XSTOL aircraft order, and 

signals the huge potential of the 

company’s bourgeoning joint 

venture in China. 

Pacific Aerospace chief 

executive, Damian Camp, 

says that when the joint venture 

was launched with Beijing 

Automotive Group last year, 

it was with an eye to harness 

the potential of China’s rapidly 

expanding general aviation 

market. 

“This is another indicator for 

us of the potential of this mar- 

ket,” says Damian. 

“We haven’t even begun 

assembling in China—our factory 

is being commissioned as 

we speak—and we’ve already 

locked in our largest standalone 

order of P-750 aircraft to-date, 

anywhere in the world.” 

The five P-750 XSTOL 

aircraft are slated for delivery 

commencing later this year, and 

will be used by the Aeronautical 

Sports Centre (ASC), the stateowned 

aviation school for professional 

skydiving team training, 

competition and operational 

needs. 

Mr Zhuanghuai Ling, general 

manager of joint venture 

partner Beijing General Aviation 

Company, a Beijing Automotive 

subsidiary, says winning the tender 

highlights the reasons his 

company entered into the partnership 

with Pacific Aerospace. 

“We won this tender because 

the P-750 XTOL is the best skydiving 

aircraft in the world. ASC 

knew what they wanted, which 

was a safe and reliable, high-performance 

skydive aircraft with 

an extremely short take-off 

and landing (XTOL) capability 

— and that’s exactly what the 

P-750 offers,” says Mr Ling. 

While this tender was to a 

government organisation, the 

joint venture also has eyes on 

the potentially lucrative private 

market. Chinese citizens have 

only recently been authorised 

to own private aircraft and, as 

of last year, only around 2000 

general aviation aircraft were 

operating in the country — this 

in comparison to the 250,000 in 

operation in the United States. 

“We can look at the difference 

in general aviation aircraft 

numbers between the world’s 

two largest economies and get 

Pacific Aerospace’s chief executive Damian Camp. 

an idea of the potential that is 

waiting to be tapped in China” 

says Damian. 

Pacific Aerospace has been 

selling aircraft in China since 

late 2015 and its China-based 

assembly facility is scheduled 

to become operational late this 

year. 

Meanwhile, Pacific 

Aerospace has also received 

type certification for the same 

aircraft from the Civil Aviation 

Authority of Thailand. 

This adds to a bevy of other 

approvals in the Asia-Pacific 

region, including Indonesia, and 

brings the worldwide total to 

18 P-750 XSTOL certifications, 

covering 59 countries. 

The Thai certification covers 

both Instrument Flight Rules and 

Visual Flight Rules. 

Damian says Thai certification 

will further strengthen the 

company’s position in Southeast 

Asia, with 25 P-750s already 

operating throughout Indonesia 

and PNG and 45 CT-4’s operating 

in Thailand. 

“We have already received 

our first order from Thailand 

and a brand new P-750 will be 

delivered to the new owner in 

November this year. Our experience 

tells us that once one aircraft 

is in a market, other orders 

will follow.” 

He says the flexibility of the 

P-750 XTOL makes it uniquely 

suited to the often highly variable 

and challenging terrain 

found across the Asia-Pacific 

region. 

“The P-750 XSTOL is an 

incredibly versatile utility aircraft. 

Its ability to be used in 10 

different mission configurations 

is a significant selling-point, 

and one that we know our Asia- 

Pacific customers are very interested 

in.” 

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www.montanacatering.co.nz 

8. 9. 

The opening of the new Coombes Johnston 

BMW showroom in Te Rapa 

• Private Function Catering 

• Major Events 

• Venues 

10. 11. 12. 

10. Alistair Silcock, John and 

Patricia Fitzpatrick, Grant and 

Trish Heathcote. 

11. Neville and Fralice Hunt. 

12. Fred and Sue Landon with 

Mike and Sue John. 

13. 14. 

13. Terry and Roy Braggins and 

Bruce and Pamela Nixon. 

14. Lou Cables, Ross Townshend 

and Bronwyn Main.


HCBA AWARDS 2016 

Snapshot takes the big 

prize in quality line up 

Specialist camera store Snapshot has 

won Business of the Year at the Hamilton 

Central Business Awards for 2016. 

General manager for 

Hamilton Central 

Business Association 

Sandy Turner said” it’s our 

sixth year of holding these 

awards and we continue to 

be impressed by the number 

of entries and the calibre of 

winners”. 

The awards night was 

held on July 27 at SKYCITY 

Hamilton and the annual 

event is a chance for 

Hamilton CBD businesses 

to celebrate with staff and 

acknowledge their contributions 

to their organisations 

and the city’s successes. 

“We had a thoroughly 

enjoyable night and it is nice 

to get out of your business 

for a bit and go in to an 

environment that is all about 

celebration and the wonderful 

people that work and have 

fun in the CBD. 

“When you start talking 

to them all it re-enforces 

that you have got something 

unique on every street and 

it’s a city we should be very 

proud of in the Hamilton 

central business district,” 

Snapshot owner Graham 

Boswell said. 

The family-owned business 

Snapshot also won the 

Lifestyle and Wellbeing category. 

Graham said they were 

blown away with the win on 

the night and both awards are 

proudly displayed in-store. 

“We’ve had lots of store 

traffic from people who have 

heard about it and come in. 

They see the award and congratulate 

us. As well as on 

our social media we’ve got a 

lot more following and some 

of the positive feedback coming 

back has been really moving,” 

Graham said. 

Categories were judged by 

mystery shoppers throughout 

the month of June, then the 

finalists and winners were 

announced on the big night. 

The Runner Up award for 

Business of the Year went to 

Anglesea OMS who provide 

oral and maxofacial medical 

services. 

“It is a credit to the staff 

for all their hard work and 

the excellent customer service 

that we try to achieve,” 

said Anglesea OMS practice 

manager Merran Powell. 

It is the first year that 

Anglesea OMS has entered in 

to the awards so Merran said 

it was a “pleasing” surprise 

to achieve runner-up, as well 

as the Speciality business 

award on the night. She said 

they are currently organising 

a get-together for their business 

to celebrate the win as 

a team. 

Mi Piaci won the Highly 

Commended business of the 

year, as well as the Fashion 

Footwear and Accessories 

award. Regional manager 

Julie Harrell said they were 

proud of the achievement 

as their Hamilton branch is 

where the company took their 

“first steps” into retail footwear. 

“We’re incredibly proud 

to be acknowledged at the 

Hamilton Central Business 

Awards, recognising our 

ongoing pursuit of excellence 

and perfection. As a locally 

based, family run company, 

our customers mean the 

world to us,” Julie said. 

One of the sponsors of 

the awards night was Moving 

Media who have been a 

proud sponsor for the past 

four years. Moving Media 

manager Geoff Andrew said 

the awards is a fantastic night 

and he enjoys mixing with 

some of the cities most influential 

people and successful 

businesses. 

Mi Piaci. 

Collins Auto Electrical. 

Attendees enjoy 

the hospitality at 

the 2016 Hamilton 

Central Business 

Awards at SkyCity. 

Little George.

HCBA AWARDS 2016 15 


Snapshot. 

Bluestone. 

HCBA BUSINESS AWARDS 

– CATEGORY WINNERS 

Fashion Footwear and accessories 

- Sponsored by SBI Productions Ltd 

Tourism 

- Sponsored by Moving Media Ltd 

Winner – Mi Piaci 

Runner Up – Precious Metals 

Highly Commended - Shine 

Winner – Waikato Museum 

Runner Up – Flight Centre 

Highly Commended – The Ambassador Hotel 

Lifestyle and well being 

- Sponsored by ASB 

Winner – Snapshot 

Runner Up – Gates Optometrists 

Highly Commended – The Bowlevard 

Speciality 

- Sponsored by Incognito Experience 

Winner – Anglesea OMS 

Runner Up – Collins Auto Electrical 

Highly Commended - NZMA 

Anglesea OMS. 

Food and Beverage 

- Sponsored by Storbie 

People’s choice award 

- Sponsored by SKYCITY Hamilton 

Business of the year 

- Sponsored by MediaWorks 

Winner – Bluestone Steakhouse 

Runner Up – Little George 

Highly Commended – La Parrilla 

Winner – Body Café 

Runner Up – Gothenburg 

Highly Commended – Confinement 

Winner – Snapshot 

Runner Up – Anglesea OMS 

Highly Commended – Mi Piaci 

Flight Centre. 

Body Café. 

Waikato Museum. 

Gates Optometrists. 

Gothenburg. 

Precious Metals.



New look Snapshot takes top city prize 

Snapshot’s ability to constantly adapt 

and improve its business was a key to 

the popular and longstanding city camera 

store’s big win in the Central Business 

Association’s awards. 

By GEOFF TAYLOR 

The specialist camera 

store which has been 

in the Boswell family 

since 1946 won MediaWorks 

Business of the Year at 


Association’s awards 

evening at Sky City Casino. 

If we didn’t adapt we’d die. 

Unfortunately many of our 

colleagues in the industry 

didn’t adapt. Our cabinet 

out there should be full of 

Kodak cameras but they kept 

their heads in the sand and 

blamed digital. 

“We’ve been a finalist 

several times and a category 

winner but never gone 

any further,” says Graham 

Boswell. 

Graham says over the 

years they have constantly 

sought to improve the 

customer experience of 

Snapshot through mentors or 

getting feedback from mystery 

shoppers. But in recent 

years the team realised the 

size constraints at their previous 

store near Embassy 

Park. 

“We’d been there for such 

a long time and customers 

identified that 

it was tight and 

crammed and 

wasn’t new and 

shiny like modern 

retail stores 

should be.” 

It was time to 

move and a year 

ago after two 

years of planning 

the Boswells 

made a “massive 

shift” to another 

site at 391 

Victoria St. They 

never even considered 

leaving 

the CBD. 

“It was a 

no brainer to stay,” says 

Graham. 

“The CBD has been absolutely 

brilliant to us over the 

years. We didn’t even look 

anywhere outside the CBD.” 

Graham and the team had 

a list of non-negotiables for 

the new site which included 

a big open retail space with 

no obstruction, a full working 

studio and a dedicated 

classroom for teaching. 

Need help with anything 

photographic ? 

We’re passionate about helping our customers 

capture and share the best moments in their 

lives. We’ve been in Hamilton’s CBD since 1928 

and one our best moments was recently winning 

the BUSINESS OF THE YEAR and the 

LIFESTYLE & WELL-BEING category at the 

2016 Hamilton Central Business Awards! 

A BIG THANK YOU 

TO ALL OUR AMAZING CUSTOMERS & SUPPORTERS 

at both our previous location and at our NEW superstore. 

Please visit our new store if you haven’t been in yet. We’d love to show you around. 

The Snapshot team. Graham and Jill Boswell with staff members Danni Arts and Sam Boswell. 

The space is essential for 

Snapshot’s vision of creating 

a hub where photographic 

enthusiasts can gather. 

The coffee shop was 

another addition. 

Graham says it gives customers 

something to do while 

they are waiting for their 

digital photos to print and 

has worked so well they’re 

looking at expanding the coffee 

service to Saturdays. 

Evolution has been a constant 

theme for Snapshot 

over the last two decades 

as they have adapted to new 

technology, particularly the 

growth of digital photography 

and the emergence of 

cell phones. 

“If we didn’t adapt we’d 

die. Unfortunately many of 

our colleagues in the industry 

didn’t adapt. Our cabinet 

out there should be full of 

Kodak cameras but they kept 

their heads in the sand and 

blamed digital. 

“We’ve had to weave in 

and out, go to conferences, 

learn new skills all the 

way along. But we get up 

every morning just as excited. 

While we’ve been sleeping, 

something fantastic may 

have happened in the industry. 

It’s great, it keeps everyone 

alive and interested.” 

Graham says the biggest 

fear was that cell phones 

were going to take the camera 

industry away altogether. Cell 

phones capture memories so 

Snapshot embraced the style, 

runs classes and installed the 

latest technology to make it 

easy to print quality photos 

from any mobile device. 

Snapshot’s slick operation 

is a world away from the 

18-year-old business called 

Bells Photography based 

opposite the Le Grand Hotel 

site which Graham’s father 

Maurice bought in 1946. 

In 1958 Maurice purchased 

the neighbouring building 

and moved the business. 

When Graham left school he 

worked in the shop full-time 

until purchasing it in 1992. 

Graham’s overriding philosophy 

of retail is to “love 

the customer to death” and 

give them what they need. 

“If you can build a store 

which gives a great customer 

experience they’ll flock in.” 

Snapshot carries a wide 

variety of stock and does a 

lot of special orders for customers. 

Graham says there’s 

a world-wide swing back to 

camera stores that love what 

they do “rather than handing 

a customer a box and saying 

‘you figure it out’. 

“We set the camera up, get 

it going for the customer and 

they can come back as often 

as they want to learn more 

about it. We want people to 

capture the best memories 

they can so we offer classes 

and one-on-one lessons 

for both our own customers 

and people who have bought 

cameras elsewhere - we adopt 

them as our own.” 

Graham says when 

Snapshot sells something it’s 

the beginning of an adventure 

with that customer. 

“We want them to come 

back time after time. If we 

can enthuse them to use the 

equipment to take better pictures 

to record memories of 

their family that will last for 

generations, we feel good 

about that.” 

• Cameras and lenses 

• Tripods, bags and cases 

• Camera batteries & chargers 

• Camera accessories 

• Binoculars and telescopes 

• Frames, big and small 

• Passport photos for all nationalities, while-you-wait 

• Professional photographic studio in-store for portraits, 

business headshots & product photography 

• Photos printed and framed on-site 

• Need better photos? Need help with your camera? 

We provide one-on-one tuition and classes 

Proud to be the 

Specialty Award 

Runner Up in 

the Hamilton 

Central Business 

Association 2016 

Business Awards 

View our full selection of 

products and services at 

snapshot.co.nz 

391 Victoria St, Hamilton • ph 07 838 0031 

We print from phones! Visit snapshot.co.nz on your device to order now. 

CONTACT US 

07 838 1321 | www.collinsautoelectrical.co.nz 

415 Anglesea Street, Hamilton Central 

Hamilton, 3204, New Zealand 

80042

WAIKATO BUSINESS NEWS August/September 2016 17



Gates’ eye care vital 

in modern world 

No matter what business you are engaged in, chances are that 

you spend more time than you would like reading small print, 

sitting in front of screens, under bad lighting or working late into 

the night. 

Taking breaks from 

work also tends to 

involve plenty of ‘eye 

time’ – whether it’s feeding 

your Game of Thrones 

addiction, reading, Skyping 

or countless hours spent on 

Facebook. 

According to Obiri Tieku, 

dispensing optician and 

practice manager at Gates 

Optometrist, our modern 

lifestyle means that keeping 

up with eye care is more 

important than before. ‘The 

good news is that there are 

plenty of preventative measures 

you can take to protect 

your eyes before they deteriorate.' 

Tieku says specialists are 

key when shopping for eye 

care: ‘At Gates, our trained 

optometrists take your lifestyle 

and unique needs into 

consideration when selecting 

the treatment that is right for 

you. Glasses don’t have to 

be the only option - although 

more and more people are 

opting for stylish frames.' 

Gates – runner up in 


Association’s ASB Lifstyle 

and Wellbeing Award - prides 

itself on its selection of beau- 

Obiri Tieku, practice manager and dispensing optician 

and Lisa Bradnock, dispensing optician. 

tiful pieces, sourced from 

international and local designers. 

“Glasses are a statement 

of personality, and our customers 

love the mix of classic 

and trendy frames at Gates." 

Award tops off 

successful year for 

museum 

Winning the Hamilton Central Business 

Awards Tourism Award follows a successful 

year for Waikato Museum. 

Earlier in the year the 

museum won Best 

Exhibition - Regional 

Taonga Māori and was named 

a finalist for Best Museum 

Visitor Experience at the 

ServiceIQ Museum Awards. 

Recently the museum 

Waikato Museum director Cherie Meecham, left, and 

museum retail coordinator Maya Vukovic. 

announced a successful year 

after exceeding visitor targets 

with 26,000 more people 

visiting its galleries than 

in 2015. In the past year, 

138,067 visited the museum, 

the second highest visitor 

number total for the museum 

in the last 10 years. 

Waikato Museum director 

Cherie Meecham says this is 

the result of a museum-wide 

drive to increase experience 

and engagement with the 

community, and winning the 

Tourism Award tops a year of 

growth and achievement. 

"This is an exciting accolade 

to receive. Our vision is 

to become a destination tourist 

attraction of great pride to 

Hamilton city and this award 

shows we are on the way 

there. Like the other successful 

winners, we were judged 

on visitor experience and I 

am really proud of the entire 

museum team who all contribute 

to this," says Cherie. 

Waikato Museum is 

managed by Hamilton City 

Council and is part of the arts 

complex in South Victoria 

Street which includes 

ArtsPost Galleries and Shop. 

For more information on 

Waikato Museum’s exhibitions 

and events visit waikatomuseum.co.nz



Award-winning care 

at Anglesea OMS 

Who’s going to get 

your vote? 

Anglesea OMS’s reputation 

as the foremost oral 

and maxillofacial care 

specialist was cemented with 

its recent award-winning night 

at Hamilton Central Business 

Awards. 

Anglesea OMS won the 

Incognito Speciality category 

and was runner-up in the overall 

MEDIAWORKS Business of the 

Year. 

The practice prides itself on 

providing the best possible oral 

and maxillofacial surgical care 

possible. 

The entire team – from 

administration staff to surgeons 

– strives for uncompromising 

standards of professionalism and 

ethics. 

The practice offers more than 

70 years of combined experience 

and is the largest oral and maxillofacial 

surgical practice in NZ. 

Dr Simon Lou, one of four 

surgeons at Anglesea OMS, said 

the practice offered a range of 

services including wisdom teeth 

removal and dental extractions, 

dental implants, abscess and cyst 

removal, oral surgery for patients 

with medical conditions, corrective 

jaw surgery and more. 

“Our team are experts in 

their fields, treating conditions, 

defects, injuries and aesthetic 

aspects of the mouth, jaws, teeth 

and face,” said Dr Lou. 

Anglesea OMS evolved 

from the oral surgery practice 

of Peter Clarke. Dr Clarke set up 

practice in Grey Street in 1976. 

He practised there for 12 years 

until he was persuaded to shift to 

Anglesea Clinic by the late John 

Sullivan. 

Dr Clarke was joined by Dr 

Whitley in January 1997 and 

Anglesea OMS was born. The 

practice moved to John Sullivan 

house – its current location – 

in May 2006. They were joined 

then by Dr Angus Colquhoun 

and paediatric specialist Katie 

Ayers. More recently, Dr Simon 

Lou joined the practice. 

Dr Colquhoun moved here 

from Scotland and has been 

a senior lecturer at the Otago 

University Dental School before 

completing medical school and 

his surgical training in New 

Zealand. He is also the clinical 

director of the Maxillofacial 

& Oral surgery department at 

Waikato Hospital. 

Dr Lou also trained in New 

Zealand but undertook further 

subspecialty training in the 

United Kingdom and held a fulltime 

NHS Consultant post there 

for two years before returning 

to Hamilton. He practises the 

full scope of oral and maxillofacial 

surgery including oncology 

surgery, salivary gland surgery, 

orthognathic surgery, craniofacial 

trauma as well as dental implants 

and dentoalveolar surgery. He 

also holds a consultant position 

at Waikato Hospital. 

Dr Whitley has been in private 

practice since 1994 but 

also undertook a fellowship in 

Houston, Texas, USA before 

returning to Hamilton. He has 

interests in the fields of oral 

pathology, oncology, orthognathic 

surgery and the surgical management 

of TMJ disorders. 

The practice prides itself on 

being innovative and at the forefront 

new surgical practice. It 

was the first practice in NZ to 

install a conebeam CT scanner 

which has revolutionised surgical 

planning. It has a purpose-built 

consulting and operating facility 

with state-of-the-art equipment 

and receives referrals from all 

over the country. 

The team at Anglesea OMS is 

located in the ground floor, John 

Sullivan House, Anglesea Clinic, 

gate 3, 62 Tristram Street. Phone 

858 0762 or visit www.angleseaoms.co.nz. 

In case you haven’t noticed, it’s local 

election time again. Whatever happens we 

are going to have a change of mayor now 

that Julie Hardaker has decided to stand 

down after two very successful terms. 

As the new mayoral 

hopefuls line up, existing 

councillors go for 

re-election and new candidates 

throw their hats into the ring, 

it’s going to be an interesting 

journey. 

Remember the rule of 

repetition. Whatever your 

messages, make sure you 

consistently repeat them 

in every media, in every 

conversation. 

One of the challenges they 

all face will be how to get 

their various messages across. 

Restricted budgets present 

part of the challenge but the 

real challenge comes down to 

choice of media and how to 

use each one effectively. 

I’ve been in the industry 

for 30 years and have seen 

unbelievable change over that 

time. And in the last five years 

there’s been more change than 

in the first 25 put together. 

Looking back to when I first 

started out in the advertising 

business, there were two TV 

channels, a couple of radio stations 

in every market, a local 

newspaper and a few other 

TELLING YOUR STORY 

> BY CHRIS WILLIAMS 

Chris Willams is the chief executive of King Street 

Email: chris@kingst.co.nz 

options. If you wanted to get a 

good word of mouth campaign 

happening, you could head to 

the local pub and have a chat 

to the barman. 

Nowadays there are more 

TV channels than you could 

ever watch, even 

more radio stations, 

outdoor 

options, daily and 

weekly newspapers 

and of course the 

internet with news 

and information 

on everything and 

the ultimate wordof-mouth 

weapon, 

social media. 

It makes life very 

interesting for 

us all and means 

some hard choices 

for all the candidates 

looking to put together a 

strong campaign. 

So here are some free tips 

for them all. 

Tip one: Think in multi 

layers. You need to have a 

variety of options in order to 

reach your audiences. One or 

two won’t cut it given the differences 

in media consumption 

patterns and the fragmentation 

within each media. 

Tip two: Use each media 

for its strengths and keep every 

execution as simple as possible. 

For example, billboards need to 

be read and understood from 

a distance by someone who 

is travelling at least 50km per 

hour. So try to get your message 

across in 12 words or less. 

Radio ads need to paint a verbal 

picture, convey your personality 

and have room to breath. 

Don’t try to fill in the 30 seconds 

with wall-to-wall words 

– give yourself space to cut 

through. Social media is called 

social media for a reason. It’s 

about conversations and comments. 

It’s not a hard sell medium 

or a place to be too pushy. 

Use it to express your thinking, 

not to ram it down people’s 

throats. Think of it as trying 

to start a fire that spreads via 

other people commenting and 

sharing. Print needs to be clear, 

simple and visually strong. Use 

the minimum amount of words 

you need to get your message 

across and have a strong call to 

action – in the case of election 

it’s likely to be to a website 

where you can include a lot 

more information. 

Tip three: Remember the 

rule of repetition. Whatever 

your messages, make sure you 

consistently repeat them in 

every media, in every conversation. 

If you stand for nothing 

you’ll fall for anything, 

so make sure you stand for 

something. 

Tip four: Be yourself. 

Whatever you put in place, 

you have to make it a true 

expression of yourself. Don’t 

let anyone convince you to 

do something you don’t think 

reflects who you are and what 

you represent. 

Looking forward to seeing 

it all unfold. And the last tip 

to all the readers – get out and 

vote. We live in a democracy 

which is a privilege so make 

sure you exercise the right so 

many others don't have. 

80380


What is true customer support? 

‘Customer support’ must be one of the 

worst named business units ever. If we 

were to be honest, most support desks are 

actually, ‘complaints receiving’, ‘please fix 

the thing you’ve broken’ or ‘why didn’t you 

tell me’ desks. 

By RICHARD RAYNER, Vo2 

In ancient China, you never 

paid to see the doctor, 

instead, you would pay a 

regular fee, and when you were 

sick you would stop paying your 

doctor. This approach encour- 

aged your local health practitioner 

to constantly be looking 

out for your welfare and advising 

you on how to stay healthy. 

Real customer support does 

what it really says, it proactively 

engages with the customer to 

aid and support them within a 

certain area of expertise. 

Here are five key support 

elements that can be implemented 

by any business, large 

or small, with quick, quantum 

improvements in the experience 

of your customers. 

1) Genuine concern for the 

customer’s welfare: 

Nothing is more persuasive 

than genuine interest - we 

all like to think our custom 

is important and hate feeling 

like another ‘sales unit’. 

The team that has at its culture, 

a genuine interest in 

the business of the customer 

will, without thinking about 

it, perform great customer 

service because they will be 

oriented to the welfare of the 

customer. They will take the 

time to listen to the customer, 

understand what is really 

going on and translate this 

into the right action. 

2) Empathy: 

Being able to appreciate 

the perspective of the customer 

is a critical element 

for good customer service. 

In order to achieve this, your 

team needs to understand the 

customer’s needs, goals and 

possible frustrations. 

3) Knowing your product/ 

service: 

Taking the two points above 

to a logical extreme can lead to 

trouble. If all we have is concern 

and empathy then we run this 

risk of becoming a ‘feel good 

centre’, and of no practical use 

whatsoever. Whilst your customers 

may applaud your ability 

to connect with them, if you 

can’t actually assist in any way, 

you’re not going to be much use 

and will quickly start to irritate 

them. 

4) Planning: 

Support costs. At the very 

least it consumes time, and failing 

to provide for this will stress 

the organisation as staff begin to 

be pulled in various directions. 

How much resource is committed 

to support will depend on 

the customer type and nature 

of the goods and service. Stick 

another line item in the budget 

and invest in your customers. 

5) Responsibility: 

a. Whilst it is important 

to have specific roles that are 

accountable for customer support, 

anyone who has a customer 

facing role in the organisation 

is acting in customer support. 

From the receptionist to the sales 

manager, the product designer to 

the accounts manager, anyone 

who has direct interaction with 

the customer should have a constant 

ear tuned to their needs and 

aspirations. 

CTC Aviation seeking 

new instructors 

International flight training 

company CTC Aviation has 

wished 10 flight instructors 

from its Hamilton Crew Training 

Centre ‘clear skies’ in the last 

seven months as they take up 

new airline jobs, so it is launching 

a new recruitment drive. 

Such departures are part 

of the normal flight instructor 

career path and something CTC 

Aviation is proud of. Centre 

Director, Peter Stockwell, said 

“They have been successful in 

securing jobs with well-known 

airlines including Air New 

Zealand, Cathay Pacific and 

Jetstar, which is great because 

it shows the calibre of our 

instructors, the development we 

have provided, and the value 

that the airlines place on them. 

We encourage and support this 

career path.” 

CTC Aviation is hosting 

an Open Day on Saturday 

September 10 at its Crew 

Training Centre at 131 Boyd 

Road, near Hamilton Airport, 

which it is hoped will attract 

aspiring new trainee pilots who 

will go on to become flight 

instructors. The open day provides 

an opportunity for attendees 

to discover more about the 

CTC WINGS NZ Diploma in 

Aviation Flight Instructor programme, 

launched in 2014, 

which sees the company providing 

around a $40,000 sponsorship 

contribution towards the 

overall cost of the programme 

for successful candidates. 

CTC Aviation currently 

employs 59 flight instructors and 

seven ground instructors that 

train with 8 x DA42, 14 x DA20, 

16 x C172, and 2 x FNPT II 

(Fixed based simulators) based 

in Hamilton. 

Pilots who complete the 

20-month CTC WINGS NZ 

Flight Instructor programme 

receive a conditional offer of 

employment at the beginning 

of the training and a nationally 

recognised Diploma in Aviation 

on completion of training. They 

will be fully qualified pilots with 

a Commercial Pilot Licence, 

Multi-Engine Instrument Rating 

(CPL/MEIR), and a ‘C’ Category 

Instructor Rating, in addition 

to the New Zealand Diploma 

in Aviation (Aeroplane) (Flight 

Instructor Level 6) qualification. 

On the open day on 

September 10, the centre will 

be open from 10am to 12.30pm 

and then again from 1pm to 

3.30pm. Guided tours of the 

training facilities will be offered, 

including the opportunity to get a 

close look at the training aircraft 

and fixed-base simulators. 

Throughout the day, there 

will be several airline pilots 

present for the public to chat to 

about what the job really entails; 

as well as CTC Aviation trainees 

and staff members from our 

training, selection, and management 

teams. 

PLUS: By attending you’ll 

go in the draw to win a flight 

in one of our single engine aircraft, 

or a simulator session in 

one of our FNPTII Fixed-base 

simulator. 

Discover more and register 

to attend the Airline Pilot 

Careers Event at: ctcaviation. 

com/events/ 

AIRLINE PILOT CAREERS EVENT 

CRE W TRA I N I NG CEN T RE - HAMIL TON - NZ 

If you’re interested in becoming an airline pilot then 

come along to this Pilot Careers Event to 

explore our world-class facilities and 

learn more about CTC Aviation’s 

unique training 

programmes. 

SATURDAY 

10TH SEPTEMBER 

10:00 - 16:00 

Crew Training Centre, Hamilton 

131 Boyd Road, Hamilton Airport 

Hamilton, New Zealand 3282 

Discover more and register 

for free tickets 

www.ctcaviation.com/events 

+64(7) 843 3304


Supreme Court decision 

leads to uncertainty 

If you want to see what a bunch of excited 

tax specialists look like, throw some in a 

room with a copy of the Supreme Court’s 

recent ruling Trustpower Limited v CIR and 

watch the sparks fly. 

Trustpower has been 

involved in an ongoing 

battle with Inland 

Revenue regarding the 

deductibility of feasibility 

expenditure. The general rule 

of thumb is that expenditure 

incurred to assist with determining 

whether to acquire 

an asset or not is deductible 

up until the point you make a 

decision to acquire it or not. 

This approach is typically 

accepted by Inland Revenue. 

Trustpower developed a 

pipeline of potential generation 

projects upon which 

it undertook ‘feasibility 

expenditure’. As part of this 

process, and before committing 

to the construction 

of any particular project, 

Trustpower spent $6.5m 

on applying for resource 

consents across the March 

31, 2006, 2007 and 2008 

years. Trustpower treated 

the $6.5m as deductible on 

the basis that the process 

of acquiring the consents 

would enable it to confirm 

whether to commit to a particular 

project or not. 

Inland Revenue contend- 

ed that the resource consents 

themselves were depreciable 

intangible capital assets, and 

from the time Trustpower 

was committed to applying 

for the consents, the expenditure 

incurred in obtaining 

them was capital expenditure 

and therefore not deductible. 

In 2013, the High Court 

found that the expenditure 

incurred by Trustpower in 

applying for and obtaining 

the resource consents 

was deductible feasibility 

expenditure. The expenditure 

was incurred in the 

course of deriving income 

from the generation and sale 

of electricity. The resource 

consents were not considered 

to be stand-alone assets 

separate from the project 

to which they related. The 

expenditure was to be treated 

in the same manner as other 

expenditure on the projects. 

The judgment reaffirmed 

that expenditure incurred in 

evaluating projects, up until 

the time that a definitive 

commitment is made to proceed, 

is deductible. 

Inland Revenue disagreed 

with the High Court’s findings, 

and appealed the decision. 

The case was taken to 

the Court of Appeal (COA), 

which gave an entirely different 

view on the matter. 

The COA’s view was 

that Trustpower’s business 

is the generation and retailing 

of electricity, not the 

development of a pipeline of 

new projects. Therefore, the 

expenditure was not incurred 

in carrying on Trustpower’s 

business or performing its 

income-earning operations 

and was therefore non-deductible. 

This outcome created 

considerable uncertainty 

because it basically meant 

all ‘feasibility expenditure’ 

was non-deductible, which 

completely contradicted the 

current status quo. 

Trustpower appealed this 

decision to the Supreme 

Court and their verdict, 

released on July 27, decided 

in favour of Inland Revenue. 

The Supreme Court stated 

that the resource consent 

expenditure would be capital 

in nature and non-deductible, 

due to the fact that the 

projects could not proceed 

without them. 

The Supreme Court also 

made comments on the 

general rule for ‘feasibility 

expenditure’ which have 

altered the general approach 

yet again. 

The Supreme Court 

rejected the previous ‘commitment 

approach’– that 

expenditure up until the 

point of commitment to proceed 

with a particular project 

is deductible. Instead, 

it broadly concluded that 

everything relating to a 

TAXATION AND THE LAW 

> BY HAYDEN FARROW 

Hayden Farrow is a PwC Executive Director based in the 

Waikato office. Email: hayden.d.farrow@nz.pwc.com 

‘possible’ capital asset is 

non-deductible, whether 

or not a capital asset 

results. Softening the blow 

delivered by the COA, the 

Supreme Court did state: 

“Expenditure which 

OUR THOUGHTS 

is not directed towards a 

specific project or which 

is so preliminary as not 

to be directed towards the 

advancement of such a project 

is likely to be seen as 

being on revenue account.” 

Up until now, Inland Revenue’s 

Interpretation Statement 08/02: 

Deductibility of Feasibility Expenditure, 

supported the differentiation between 

amounts expended on initial investigations 

on potential projects vs amounts 

expended once a decision to proceed 

with a particular project had been made. 

Application of this approach has become 

common practice when determining 

whether feasibility expenditure is deductible. 

The Supreme Court decision, although 

more agreeable than the COA decision, 

still leaves this area of law in a state 

of confusion. We have been left with a 

position where we have to interpret what 

constitutes as being ‘so preliminary’ as 

the only means of assessing whether such 

an expense is deductible. The Supreme 

Court pointed out that the legislation does 

not prescribe any specific test for determining 

the point at which expenditure 

ceases to be deductible, and did not think 

they should construct one. This is somewhat 

unhelpful given the Court’s ruling 

is used to assist with the interpretation of 

the legislation. 

Furthermore, it is likely that this 

new norm will give rise to a significant 

increase in the volume of expenditure 

that is non-deductible. This will represent 

a significant increase to the cost of 

expansion and growth for New Zealand 

businesses. 

Inland Revenue is expected to issue 

guidance on how we should interpret 

the Supreme Court decision. We don’t 

envy their position given the lack of solid 

guidance provided by the Supreme Court. 

The comments in this article are of a 

general nature and should not be relied 

on for specific cases. Taxpayers should 

seek specific advice. 

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22 WAIKATO BUSINESS NEWS August/September 2016

WAIKATO BUSINESS NEWS August/September 2016 23


Directors’ fees – signs of improving diversity 

Directors’ fees have risen moderately this year, 

with pay disparities between male and female 

directors closing, according to the Institute of 

Directors’(IoD) 2015 Directors’ Fees Report. 

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Barry Quayle 

Former Head of Fieldays stands for Regional Council 

Barry Quayle, General Manager of Fieldays during its 

significant growth period, is standing as a candidate 

in the Hamilton constituency for the Waikato Regional 

Council; and for the District Health Board. 

Quayle says living in the Waikato for 30 years, and working 

in regionally strategic roles has equipped him with a clear 

understanding of regional development and the challenges 

these present for the Waikato. 

“Water management and maintaining water quality present 

a clear challenge when planning the regions future needs. 

We need to work smarter around the use of this finite 

resource to ensure its sustainability. I know and understand 

the key sectors in industry, agriculture and business that 

have a role to play in managing our future needs” 

VOTE 

Institute chief executive 

Simon Arcus says the median 

increase in non-executive 

directors’ fees increased by 

three percent, compared with 

four percent in 2015, with the 

gap between male and female 

non-executive directors closing 

to 10 percent, a drop from 21 

percent in 2015. 

“The right balance between 

risk and reward is critical to 

attracting skilled, competent 

and diverse talent to your board 

table,” Mr Arcus says. “What 

New Zealand needs is highly 

skilled, fairly remunerated directors. 

It’s not enough to say there 

are plenty of directors lining up 

out there: New Zealand needs a 

focus on quality not quantity.” 

The IoD’s annual director 

remuneration survey is the key 

source of information on director 

remuneration trends in New 

Zealand. This year fee levels 

moved at a similar pace to 2015. 

For non-executive directors the 

median rose from $41,610 in 

2015 to $42,994 in 2016. For 

non-executive chairs the median 

fees increased from $52,500 to 

$54,000. 

The male non-executive 

median fee is $44,000, a drop 

from $45,000 last year, while 

the female non-executive median 

increased from $37,000 to 

$39,800. Mr Arcus says given 

the not for profit sector is not 

traditionally well remunerated, 

this improvement is highly likely 

to have come from the corporate 

sector. 

According to the IoD-NZIER 

Director Sentiment survey, of 

current serving directors, 64 

percent agree diversity is a key 

consideration in making new 

appointments. Female non-executive 

directors comprise 29.7 

percent of the total sample, up 

Quayle has a depth of experience few candidates can 

match. former Executive Director of the Waikato Business 

Development Board, Tourism Waikato Board member and 

as a Project Manager in Huntly for the mines. He also had 

his own business for a period which won a quarter of the 

1990 Commonwealth Games village construction through 

forming a winning consortium. 

“A broad understanding of the Waikato economy, both 

urban and rural, will be an important qualification for 

sitting at the regional council table. I‘ve completed my 

apprenticeship, and now seek to apply that knowledge for 

the benefit of the Waikato community”. 

“The protection of our key transport corridors will be 

pivotal to enabling ordered growth. 

BQ 

Barry 

Quayle 

from 26.9 percent in 2015. 

“There are good economic 

arguments for getting the right 

skill mix, and gender, onto 

boards. Research shows even one 

woman on a board can enhance 

its performance. It’s time to see 

the diversity statistics improve,” 

Mr Arcus says. 

He says it is also pleasing 

the pay disparity between New 

Zealand and overseas-owned 

companies decreased. Nonexecutive 

director pay in New 

Zealand-owned companies 

moved 13.5 percent from 

$37,000 to $42,000, while overseas-owned 

companies increased 

just $375 to $100,000 from 

$99,625 in 2015. 

“The state sector continues to 

feature significantly lower rates 

for those contributing to the public 

interest. Some public service 

element to pay may be justified 

but it would be a concern if lower 

Their strategic development will be critically important if 

we are to avoid the Auckland syndrome” 

Quayle has previously held roles as Secretary of the 

Wellington District Roads Council which included 

organising the opening of the Terrace Tunnel Motorway 

and Ngauranga Motorway Flyovers. 

He was also an administrator at the National Water and Soil 

Conservation Organisation. 

He recently completed four years as a Manager at Braemar 

hospital. 

Barry Quayle is married with three children raised in the 

Waikato. 

4 WRC 

Waikato Regional 

& DHB 

District Health Board 

rates simply meant quality directors 

with significant experience 

exercised their choice to limit 

their involvement because of a 

failure to recognise the significant 

personal risk they take on 

in many public sector roles,” Mr 

Arcus says. 

This is the second year the 

IoD worked with EY to undertake 

its annual IoD Directors’ Fee 

Survey, and this year saw a 8.3 

percent boost in survey participation 

from IoD members covering 

22.5 percent more organisations, 

making it the most comprehensive 

in the IoD’s history. 

Survey data showed 58 percent 

were satisfied with their current 

level of remuneration, Arcus 

says, compared with 50.6 percent 

in 2015. Mr Arcus says: “New 

Zealand needs directors who are 

courageous but for whom the risk 

and reward balance in remuneration 

makes sense.” 

Five stars for University of Waikato 

The University of 

Waikato’s international 

strengths have been 

affirmed with a recent five 

star rating from Quacquarelli 

Symonds (QS) World Rankings. 

The QS Stars Rankings 

rates universities across a broad 

range of criteria, including 

teaching quality and satisfaction, 

employability, research, 

internationalisation, facilities, 

innovation and inclusiveness. 

In the QS Stars audit process, 

the University of Waikato 

was awarded a full five stars for 

its high reputation for employability, 

cutting-edge facilities, 

internationally-renowned 

research, outstanding teaching 

and student satisfaction, student 

inclusiveness and innovation. 

Vice-Chancellor Professor 

Neil Quigley says the five star 

ranking is a reflection of the 

strengths the University has in 

its internationalisation, employability 

and teaching and learning 

strategies. 

“The five star ranking reinforces 

Waikato’s place on the 

world stage, and reflects on 

us well as we position ourselves 

amongst other universities 

around the world,” he 

says. “Our rankings reflect our 

ability to prepare our students 

to answer the big questions 

and become future-leaders. As 

always, our focus is on the 

future and preparing students to 

be a big part of the future – so 

continued positive rankings tell 

us we’re on the right path.” 

Over 2015, QS rankings the 

University achieved the highest 

rankings increase of all New 

Zealand universities, moving 

up 67 places from 405 to 338. 

The university is also currently 

ranked among the “most 

international” universities in 

the world, has 12 subject areas 

recognised as being among the 

world’s best and also ranks well 

for international student satisfaction. 

Rankings play a significant 

role for universities, particularly 

in their perception as a 

quality teaching and research 

institution. They help reinforce 

to students that their education 

is among the best being offered 

globally, and is seen as particularly 

important in the decision 

making process of international 

students. 

Barry Quayle Ability & Experience 

Authorised by B.Quayle, 

11 Cullimore Street, Hamilton 3200 

30193

WAIKATO BUSINESS NEWS August/September 2016 

25 

Braemar Hospital 

Sings the Blues 

Braemar Hospital turns blue in September as part of a nationwide 

campaign to raise prostate cancer awareness. 

From September 5-11, the 

hospital will be decorated 

with blue flowers and ribbons; 

staff will wear blue 

bows and t-shirts and paint their 

faces blue to raise awareness of 

the disease which kills around 600 

New Zealand men annually. Blues 

music will play at the hospital 

during the week. 

A brochure that highlights the 

advantages of early detection will 

be made available to all patients 

and their visitors. 

Braemar Hospital urologist Glen 

Devcich says “like most New Zealanders, 

we are concerned about 

the incidence of prostate cancer 

and want to do whatever we can to 

raise awareness of the disease. 

“With prostate cancer it’s often 

too late when the symptoms 

become evident – that’s why it’s 

vital to take action and talk to 

your doctor about the disease now. 

We hope that by playing our part 

in this campaign, more men will 

be proactive in protecting their 

health.” 

Prostate cancer is the most common 

cancer in New Zealand men. 

Men who develop prostate cancer 

are mostly over the age of 65. It 

Glen Devcich 

rarely occurs in men younger than 

50. It is estimated at least half the 

deaths from prostate cancer could 

have been prevented if cancer had 

been diagnosed and treated early 

enough. 

Braemar Hospital urologist John 

Leyland welcomes the awareness 

campaign. He says “there is a great 

deal of worrying being done by 

men who need not be concerned. 

“There are many misconceptions 

John Leyland 

about prostate disease in general 

and prostate cancer in particular. 

“Up-to-date information will go a 

long way towards correcting these 

misconceptions. I would encourage 

men over 50 to have an annual 

check for prostate cancer.” 

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Glitzy celebration for 

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Coombes Johnston 

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opening of its new 

showroom in style. 

The occasion in August, 

which featured celebrities 

such as MC, Jeff 

Wilson and chef Josh Emmett 

also celebrated 100 years of 

BMW. 

Coombes Johnston BMW 

and MINI dealership opened 

at its new Te Rapa site at the 

start of July. 

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congratulates Coombes Johnston owner Richard Johnston. 

Rachel and Richard Johnston unveiling commemorative plaques. 

Simonne Genner and band. 

Coombes Johnston staff members 

Braden Setters, Micheal Bryant and John Lee. 

Tom and Jenny Hobson with Austin Powers and the Queen. 

Jeff Wilson and Josh Emett 

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12410 

Choosing the 

Right Agent. 

Choosing the right agent to sell 

a home is the key to aChieving the 

best results for the sale of a 

home or investment property. 

M 

ost owners will call agents in to give them 

an appraisal of their property and judge the 

agents by the price which they are given. 

Owners need to beware of agents promising a high 

appraisal price but not being able to clearly justify 

how they came to that figure, or offer comparable 

sales, or not clearly stipulate a strategy to achieve the 

best price. Agents shouldn’t be judged by the price 

they appraise a property but rather be judged on their 

marketing, negotiating and strategy for achieving the 

best result for their clients. 

Here are some questions owners should be asking so 

they can select the best agent for the sale of their property. 

-What results have you achieved & how did you achieve 

them? 

-What is your average days on market for properties you 

have sold? 

Do you have any testimonials from past clients? Can I 

call a current client? 

These questions show an agents track record and 

allow an owner to see if the agent can not only achieve a 

good result but also give the owner good service throughout 

the sales process. 

Questions about strategy & marketing: 

-What method of sale do you recommend? And why? How 

many homes in the last 3 months have you sold through 

this method? 

-What marketing do you recommend? 

-What is the target market for the home? Why would that 

market pay more? 

-What is your pricing strategy? 

-What advice can you give about presenting the property? 

These questions give an owner an insight into the 

agent’s strategies for selling and how effective they are 

and whether this method suits them. It is about having the 

right strategy for the home and its target market. 

Final few questions you should always ask: 

-Why should I choose you as my agent? 

-What else do I need to know about your services? 

-Do you offer a written service guarantee? 

-How many homes are you currently marketing? 

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These questions allow the owner to find out what 

services the agent provides and whether the agent is 

willing to back their service up in writing by offering 

a guarantee. Finding out how many homes the agent is 

currently working on can also give the owner a good 

indication of how much time the agent may have to spend 

on selling/marketing their property. Agents with lots of 

properties for sale and poor systems and procedures may 

have a good past record but could now be so busy they 

are not giving the focused time required to get the owner 

the best results. 

Choosing the right agent for your home can be a 

simple process and by finding out the right information 

in the beginning allows the owner to avoid any pitfalls 

by choosing the wrong agent. Good agents should be 

able to answer these questions quickly and easily without 

any hesitation. 

Most of all ensure you have an agent you trust and 

feel you can work with. It is a professional relationship 

but everything will run much smoother if you are confident 

with their abilities. Choosing the right agent could 

make a difference by thousands of dollars. 

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One of the biggest confusions about the 

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reality (VR). 

Long before the hysteria 

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reality game 

Pokémon GO, both AR and VR 

were earning significant media 

attention and held out promises 

of tremendous growth and 

business opportunities. 

Conceptually augmented 

and virtual reality provide 

a similar experience: the 

remarkable ability to alter our 

perception of the world. Where 

they differ, is the perception of 

our reality. 

Virtual reality centres on the 

creation of virtual worlds that 

we can interact with. These 

virtual worlds are designed so 

that users find it difficult to tell 

the difference between what is 

real and what is not. Through 

the use of VR helmets or goggles, 

users are blinded to the 

current world and are visually 

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in the real world, and are able 

to distinguish between the two. 

The most tangible difference 

is the level of immersion 

for the user. With AR users 

continue to be ‘in touch’ with 

the real world while interacting 

with virtual objects around 

them. Whilst with VR, the user 

is isolated from the real world 

while immersed in a world that 

is completely fabricated. 

Perhaps, as an analogy, 

think going to an aquarium 

(AR) versus scuba diving 

(VR). 

Upon Pokémon GO’s release, 

the value of Nintendo’s stock 

almost doubled, adding 

USD$17.6 billion in market 

value. 

2013 

tual reality came from the 

world of science fiction. In 

the mid 1930s a science fiction 

book called “Pygmalion’s 

Spectacles” described a goggle-based 

virtual reality system 

with holographic recording 

of fictional experiences 

including smell and touch. 

However, in 1901, L. Frank 

Baum the author of the Wizard 

of Oz predated, by over a century, 

the invention and the possibilities 

of augmented reality. 

Baum’s is the earliest recorded 

reference to the concept of AR, 

in his book “The Master Key”: 

“I give you the Character 

Marker. It consists of this 

While you wear 

them every one 

you meet will be 

letter indicating 

his or her character. 

The good will 

bear the letter ‘G,’ 

the evil the letter 

‘E.’ The wise will 

be marked with a 

‘W’ and the foolish 

with an ‘F.’ The 

kind will show a ‘K’ upon 

their foreheads and the cruel 

a letter ‘C.’ Thus you may 

determine by a single look the 

encounter.” 

Cue the passing of time. In 

2013, Google announced an 

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David Hallett is a director of Hamilton software specialist Company-X, 

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open beta test of its Google 

Glass augmented reality glasses. 

The glasses connected to 

the internet via mobile data 

on a user’s smartphone, and 

responded when a user spoke, 

touched the frame, or moved 

their head. 

Microsoft followed suit in 

2015, announcing the launch 

of Windows Holographic and 

the HoloLens augmented reality 

headset. The headset utilises 

various sensors and a processing 

unit to blend high definition 

“holograms” with the real 

world. 

Niantic released Pokémon 

GO for iOS and Android in 

July 2016. The game quickly 

became one of the most used 

applications, by one estimate, 

surpassing Twitter, Facebook, 

and Netflix in its day-to-day 

popularity on Android phones. 

On Apple devices, the game 

was downloaded more times in 

its first week than any app that 

came before it. This definitely 

brought AR into the mainstream. 

release, the value of Nintendo’s 

stock almost doubled, adding 

USD$17.6 billion in market 

value. Nintendo is a shareholder 

in the game’s developer 

Niantic Inc. and Pokémon Co., 

but has an “effective economic 

stake” of just 13 percent in the 

app, according to an estimate 

by Macquarie Securities. 

Then just as quickly, 

Nintendo shares plunged by 

the most since 1990 after the 

company announced that the 

financial benefits from the 

worldwide hit Pokémon GO 

will be limited, sinking 18 percent 

and wiping out USD$6.7 

billion in market value. 

Perhaps VR and AR are 

over-hyped? That’s not 

the claim of Geoff Bentley, 

director of Better World VR, 

a Waikato-based company 

focused on bringing organisations 

up-to-speed with VR 

and AR. 

He believes that VR and 

AR are finally here. “Thanks to 

advances in optics and machine 

learning, we will see explosive 

growth in digital realities over 

the next five years. Billions are 

being invested in developing 

this technology, which promises 

to disrupt the way we work 

and interact with the world 

around us”, Bentley says. 

“This technology has now 

reached a tipping point where 

it can be successfully integrated 

into business across a broad 

range of industry to provide 

savings, enhance services, and 

create new revenue opportunities.” 

The Hamilton Branch of the 

Institute of IT Professionals 

and the Waikato Chamber of 

Commerce are jointly hosting 

a presentation on the 24th of 

August, “VR & Beyond - The 

Business Reality”. It will feature 

live real-world demonstrations 

for those who want learn 

about the technology and its 

business opportunities. 

Registration is available at 

either http://iitp.nz/events/waikato/1311-VR-and-Beyond 

or 

http:// waikatochamber.co.nz/ 

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SAME PRODUCTS. 

NEW OWNERS. 

Forlongs may be gone, but Floors Inc 

has filled the 500sqm of empty space, 

with a stunning array of flooring 

styles. 

Owners Todd & Delia Horsburgh owned 

and operated Grind 4U and Sand 4U prior 

to venturing into retail and establishing 

Floors Inc. They bring over 14 years 

experience to the flooring industry, and 

are experts in their field. Being privately 

owned and operated means Todd & 

Delia have a very “hands-on” approach 

to business and they enjoy working 

alongside their clients to help them 

achieve the looks they are after. 

Defining integrity and exceptional 

customer service, they’ll take your design, 

listen to your wants/needs, and see you 

through to the finished product. Not one 

stone will be left unturned! 

Floors Inc have earned a strong reputation 

for excellence in quality and service 

throughout Waikato. 

Their aim is to provide a range of high 

quality flooring options in the latest 

colours and styles, helping their clients to 

create striking interiors. 

Floors Inc won’t stand for anything less 

than the best. So why should you? Give 

Todd & Delia a call today, for your FREE 

MEASURE AND QUOTE! 

A COMMON QUESTION 

AMONGST FORLONGS 

CUSTOMERS, is “Can I still use my 

Forlongs Card at Floors Inc”? Of 

course you can! Floors Inc offer a 

competitive 12 months Interest Free, 

for all Forlongs cardholders. 

WHY CHOOSE FLOORS INC? 

New Zealand owned & operated - 

We are privately owned, and buying 

from us supports our local economy! 

Experts in our field - With over 14 

years experience in flooring, we have 

the knowledge that only experience 

can provide 

Trusted supplier – As Grind 4U and 

Sand 4U, we were the preferred 

contractor to Forlongs flooring 

department prior to creating Floors 

Inc 

Huge range – We have plenty of 

flooring options and styles available. 

There are countless options for 

custom products – something for 

everyone! 

Quality products - We only supply 

quality products and we only buy 

from trusted brands 

Outstanding service - Client 

satisfaction is of utmost importance 

to us 

Quick turnaround times - We keep 

stock on hand of almost all products 

and therefore are readily available to 

you. 

FLOORING BY DESIGN. 

07 847 9089 | www.floorsinc.co.nz | sales@floorsinc.co.nz 

Commerce Street, Frankton | postal: PO Box 24189, Hamilton 3253 

CONGRATULATIONS TO FLOOR INC ON YOUR 

RECENT OPENING, WE WISH YOU ALL THE BEST 

30182

11202 

NEW FACES IN BUSINESS 

“Do what you love and you will never work a day in your life” 

This sentiment has pervaded my working life. What had simply 

been an after school job became the stepping stone on the path 

to a career in sales and marketing. This complemented my 

personal interests in travel and the beauty industry. 

Hi, I’m Jo Ewington, the new 

face here at Waikato Business 

Publications. My role as an 

Advertising account manager 

for Waikato Business News 

is an exciting chapter in my 

sales career. 

I’ve worked in the print and 

publishing industry for 

many years and some of you 

may recognise me from my 

Fairfax Media days. 

I am looking forward to 

getting to know the business 

community in the coming 

weeks and months and 

providing businesses in 

Jo Ewington 

Advertising Account mAnAger 

P 07 838 1333 M 021 127 0920 

E Jo@wbn.co.nz 

W www.wbn.co.nz 

the Waikato with advertising 

solutions that meet their 

needs and that will connect 

with our ever growing 

business communities. 

I can pop in to see you 

whenever suits to chat about 

the best marketing mix our 

business can offer yours. 

Jo Ewington 


The team grows at 

Cheal Hamilton 

Cheal welcomes Dr František 

(Frank) Havel to its Hamilton 

team. Cheal is a multidisciplinary 

consultancy, offering 

a full range of Engineering, Surveying and 

Planning services. 

With a PhD, MSc (Hons) in Geotechnical 

Engineering and Bachelor of Engineering 

and more than twenty years’ experience 

from fifteen countries, the addition of Frank 

as Technical Lead and Senior Geotechnical 

Engineer has further strengthened our 

existing Geotechnical capacity. He 

completed his MSc at the Technical 

University of Ostrava, Czech Republic 

in 1997 and his PhD at the Norwegian 

University of Science and Technology in 

2004 with his Doctoral thesis “Creep in Soft 

Soil”. 

Frank has extensive knowledge in general 

geotechnical and foundation engineering, 

site investigation, laboratory testing, 

mathematical modelling in geotechnics, 

feasibility studies, and tunnelling. 

Before joining Cheal, Frank worked at 

Czech and Norwegian Universities and 

for big multi-consulting companies 

such as Atkins in the United Kingdom, 

WSP and Poyry in Finland and Tonkin 

and Taylor in Malaysia and New 

Zealand. 

“I am trying to approach every 

project with an open mind, looking 

for the optimal geotechnical solution” 

says Frank. “I love challenges 

and geotechnical engineering is a 

challenging subject regardless of project 

size. I am happy to be a part of Cheal 

and I believe we will build a strong 

consulting group here in the Waikato 

region”. 

Besides geotechnics Frank is interested in 

music, movies and photography. Frank is 

married and has one daughter. 

The requirement for good geotechnical 

engineering has become more and more 

evident following the Christchurch 

earthquake events. Most District 

and Regional Councils now require 

investigation and specific design for all 

Resource Consents, whether for building, 

land use or subdivision. Good design starts 

from the ground up and having Frank as 

part of the team provides great support 

to our Planning, Structural and Civil 

engineering disciplines. 

Be it an addition to your existing home 

that may require a resource consent through 

to a Geothermal Power Station, no job is too 

big or too small for this long-established 

professional consultancy. 

Anthony Moss, Regional Manager with Dr 

František Havel, Senior Geotechnical Engineer. 

Contact Anthony Moss, Regional Manager 

Cheal Consultants Ltd 

318 Grey Street, Hamilton East 

P : 07 858 4564 | 027 475 5884 

Bright sparks take 

governance helm 

A 

new team of directors with 

more than 100 years combined 

experience have taken the 

helm at Hamilton’s Glenview 

Electrical Services. 

Dean Hudson, Mike Parker and 

Chris and Glen Cullingworth have 

joined forces to buy the award-winning 

business they have each worked in for 

more than a decade. 

The four plan to build on the 

company’s industry-leading reputation 

for design and build, with expertise in 

industrial, commercial and medical 

contracts. 

“We pride ourselves in providing 

the best value for money for all our 

clients, large and small. In fact, our focus 

is across a wide range of specialties, 

from medium to large commercial 

and industrial contracts to domestic 

maintenance, medical installations and 

certification.” 

Established in 1993, Glenview 

Electrical Services has won multiple 

awards including a 2013 Electrical 

Contractors Association (ECANZ) 

Energy Efficiency Award for work at 

the University of Waikato and a 2010 

ECANZ award for a small business 

demonstrating excellence for work at the 

Anglesea Procedure Centre. 

A member of the Electrical Contractors 

Association of New Zealand (ECANZ), 

Glenview carries a Master Electrician 

guarantee of support, and nationwide 

service. The business has 10 permanent 

Site Safe-registered staff. 

“Our team continually undertakes 

training in order to keep up to date with 

WHS practices and tool box meetings are 

undertaken by staff and management 

monthly. All our people are well-trained, 

efficient, client driven and friendly.” 

The team specialises in maintenance, 

contracting and HVAC (heating, 

ventilation and air conditioning). They 

are behind several large maintenance 

contracts including Centre Place, 

Anglesea Medical Properties, Southern 

From left to right: Dean Hudson, Chris Cullingworth, Mike Parker, Glen Cullingworth 

Cross Hospital, Pathlab, and Torpedo 7. 

“We have a team of qualified and 

experienced electricians ready to tackle 

any residential, commercial or industrial 

electrical services or projects.” 

High profile projects include 

University Of Waikato Student Centre, 

Lido Cinema – Centre Place Mall, 

Countdown Stores, Couplands Bakery, 

Anglesea Hospital, Hamilton Girls’ High 

School Music Drama Suite and Hall, 

Jim Wright Nissan, Pathlab (Hamilton, 

Rotorua and Tauranga), Yashili Dairy 

Factory, Fonterra Lichfield Drystore and 

many more. 

For more information: 

www.glenviewelectrical.co.nz 

Glenview Electrical Services Ltd 

PO Box 1233, Hamilton 3240 

0800 245368 

07 8482122 

www.glenviewelectrical.co.nz 

30392


HR MANAGEMENT AND RECRUITMENT 

IT RECRUITMENT 

SPECIALISTS 

Demand spurs Burton 

and Associates’ move 

to Innovation Park 

IT Industry Experience 

Locally Owned 

Local Knowledge 

National Reach 

p. 07 827 8982 

m. 021 888 048 

phil@burtonandassociates.co.nz 

www.burtonandassociates.co.nz 

Waikato Innovation Park 

9 melody Lane Hamilton 

80100 

With growing demand from clients and 

candidates, Burton and Associates, 

Waikato’s only locally owned and 

operated IT recruitment specialist, has 

recently moved into offices at the Waikato 

Innovation Park. 

In addition to its recruitment 

work, Burton and 

Associates also convenes 

Phil Burton and Jessica McAleer 

the Waikato IT Managers’ 

Forum and is involved in 

two initiatives that focus 

on developing Waikato as a 

centre of technology excellence. 

Managing director 

Phil Burton had been looking 

for appropriate office 

space for some time and is 

positive about the benefits. 

“Innovation Park is a 

great technology community 

and that fits perfectly 

with our core business of 

IT recruitment and also 

places us close to a number 

of significant Waikato 

technology companies,” 

says Phil. 

Jessica McAleer who 

recently joined Burton and 

Associates is enjoying the 

community environment at 

Waikato Innovation Park 

and has noted that clients 

and candidates enjoy the 

atmosphere at the new offices. 

“It is an exciting time for 

us as a company and it is 

great to be working alongside 

other great local tech 

companies,” says Jessica. 

IT candidates seeking 

work and clients looking for 

the best possible IT staff 

can find more information 

on Burton and Associates 

at www.burtonandassociates.co.nz 

and at Waikato 

Innovation Park. 

What’s new at 

Asset Recruitment…? 

Asset Recruitment is a passionate and dedicated team of professionals who 

have a strong commitment to delivering outstanding results. We work with 

you to understand your business, and guide you seamlessly towards the 

best possible recruitment results. 

Today, we are Hamilton’s leading recruitment company servicing Waikato 

with a reputation for sourcing exceptional talent. 

We have been given the opportunity to partner with Southern Cross Health 

Society to assist them with their recruitment needs throughout the Waikato 

region. Southern Cross Health Society is a not-for-profit and New Zealand’s 

leading health insurer. 

Asset Recruitment is excited about this 

new business partnership and look 

forward to working alongside the team 

at Southern Cross Health Society. 

Health & Safety 

Here at Asset we are committed to health & safety. Since the implementation 

of the Health and Safety at Work Act 2015 (HSWA) in April, there has been a 

lot of talk about companies needing to review and update their H&S systems 

and processes to comply with new legislation. 

Our Industrial and H&S Consultant Toni Harris, is not only extremely 

knowledgeable but also very passionate about health and safety. Combining 

Toni’s passion and skills, we have now introduced H&S Consultancy to our 

areas of expertise. 

Toni is currently assisting a number of our clients with implementing H&S 

‘best practice’ into their workplace. Our aim is to help ensure our clients are 

compliant with the new legislation and have the right systems and processes 

in place in the event of an incident/accident occurring in the workplace. It 

is all about ensuring everyone (employers and employees) understand their 

responsibility in the event of an incident. 

We are very excited about this new step for Asset Recruitment as we are 

always looking for ways to add value with the services we provide our clients. 

If you feel your H&S systems and processes need attention and are 

unsure about where to begin contact Toni Harris on 07 839 3685 or 

email toni@assetrec.co.nz. 

Toni can help make informed choices to protect your business and 

employees. 

Temporary | Permanent | Executive | Industrial 

07 839 3685 | www.assetrec.co.nz



New 

recruitment 

solutions 

Many of Lawson Williams’ clients talk 

about being bombarded by the recruitment 

industry, having to avoid the many calls per 

week from eager recruiters trying to meet 

their KPIs. 

Calls per day, client visits 

and the number of 

resumes sent to companies 

are all traditional measures 

of so-called “recruiter 

success”. It’s the old paradigm 

with many recruitment 

companies desperately holding 

on to what they know for 

as long as they can. 

The future is about recruitment 

solutions, which is the 

path that Lawson Williams 

has moved down over the past 

five years. 

Waikato manager Brigitta 

Warren says: “Our conversations 

with clients today 

are about providing unique 

recruitment and HR services 

that fit with the company’s 

own internal resources and 

budgets, balanced with the 

realities of identifying and 

attracting people in a skillsshort 

market. 

“The result is the delivery 

of real value to our clients 

through solutions that work.” 

Lawson Williams 

Consulting Group now comprises 

three recruitment businesses. 


Specialist Recruitment has 

operated for 24 years and has 

more recently been joined 

by Oxygen Recruitment and 

Lawson Executive. 

Each business delivers a 

range of recruitment specialisations 

which enables the 

delivery of specific industry 

or sector knowledge into 

recruitment solutions. 

In Waikato this solutions 

approach has been well 

received. Many clients value 

the broad recruitment and HR 

advice the business provides, 

often linking them with other 

useful technologies or service 

and product providers, helping 

them get better at attracting, 

leading and managing 

their people. 

Specialist HR support without the fixed cost of an HR manager. 


Specialist Recruitment and 

Oxygen Recruitment provide 

tailored HR Services at three 

distinct levels. 

Our Partnership Model is 

a great option if you want 

access to advice and project 

support when you need it. It 

gives you the flexibility to 

change the support provided 

as your business changes and 

evolves. 

Specialist Projects across 

all areas of HR. We have 

access to a range of expertise 

within our team enabling us 

to tailor a solution to your 

requirements. 

Ad-Hoc HR Advice, 

always only a phone call 

away (just when you need 

it). We are available to talk 

through those day-to-day 

people needs, ranging from: 

• Keeping your employment 

agreements current, legal 

and user friendly 

• Helping with structural 

changes 

• Dealing with those curly 

performance situations 

• Practical advice on a range 

of day-to-day people queries 

• Writing policy and guidelines 

(in a style and format 

that reflects your culture) 

• Remuneration and role 

design (including job 

descriptions) 

The Group is very excited 

at its ability to work with a 

wide range of companies in 

Waikato. Brigitta comments: 

“We can now meet the full 

gamut of Recruitment and 

HR needs of the Waikato 

region. Our combination of 

specialisation, knowledge 

of the local marketplace and 

industries and our flexible 

approach to delivering the 

recruitment solutions companies 

really need, means 

companies can rely on us 

to deliver the right people, 

the right recruitment and HR 

solutions at the right budget 

and timing.” 

Oxygen 

recruitment.hr



What do employers want? 

It’s not what job seekers think 

Wouldn’t it be useful to know exactly what it is that prospective 

employers want from their candidates? That’s a question New 

Force pondered, because knowing the answer could drive up the 

probability of securing first-time job seekers work. 

The business conducted 

‘dipstick’ research – and 

the results are eye-opening, 

showing that what employers 

consider important isn’t 

A 

commonly asked question 

from clients in the 

Waikato and Bay of 

Plenty regions is “how does our 

pay compare nationally as well as 

with Auckland?” 

From an overall perspective, 

drawing upon data from 

our March 2016 New Zealand 

Remuneration Report, we can say 

that Waikato and Bay of Plenty 

pay is nationally competitive. 

Auckland pay is slightly ahead, 

driven by movement in the private 

sector but, the difference is 

slight – for now. 

The question becomes more 

interesting when we look closer 

at sector, industry, function, 

organisation, job and job size 

data. Regional data alone will 

the same thing that candidates 

imagine to be relevant. 

New Force is an intelligent 

service targeted at first-time 

job seekers: those leaving 

tell you little of a skills shortage 

for a particular job for instance, 

particularly if the skills shortage 

is uniform across the country. 

Keeping informed 

So do you have access to reliable 

market data that allows you 

to make informed business decisions 

about pay? Which market 

do you compare with, how do you 

compare with it, and for which 

jobs? These are some of the many 

questions that every business 

encounters when considering pay. 

Speak to the experts 

Strategic Pay is well placed 

when it comes to providing Kiwi 

businesses with comparative 

job market information, with a 

database of more than 170,000 

employees and 1100 employers 

schools or tertiary with some 

skills and qualifications but 

very little experience. The 

company aims to help employers 

discover potential, because 

Strategic Pay - 

the remuneration experts 

across every sector, we publish 

more than 30 annual reports on 

remuneration. 

Our nationwide network of 

experienced remuneration and 

reward consultants assist organisations 

with the tools and advice 

for sizing and pricing jobs and 

for managing performance, remuneration 

and reward at their place 

of work. 

Local consultants 

Nigel Murphy, based at 

Waikato Innovation Park in 

Hamilton, and Cathy Hendry in 

Tauranga are your local consultants 

in Strategic Pay’s Northern 

Region team. They can help you 

determine what information you 

need and how best to use it in 

your business. 

the perfect candidate might not 

have an extensive resume. 

In its survey, New Force 

took a snapshot of job seeker 

attitudes towards the job 

seeking challenge and compared 

those results with what 

employers say. What emerged 

is 42 percent of candidates 

believe experience is critical, 

and 24 percent believe experience 

is the key criterion. 

But John Webster, New 

Force sales manager, says 

Cathy Hendry 

Senior consultant 

Strategic Pay 

Tauranga 

+ mob 027 498 9812 

+ cathy@strategicpay.co.nz 

all candidates should prioritise 

these attributes. “Every 

day I talk to employers who 

can envisage the type of person 

they want. They start by 

describing the required skills, 

then move into personality and 

the candidate’s approach to 

work.” 

If the role requires physically 

being able to type, accurately 

enter data, make a coffee or 

proof read a document, skills 

are fundamental. That’s why, 

Nigel Murphy 

Consultant 

Strategic Pay 

Hamilton 

+ mob 027 403 1242 

+ e nigel.murphy@ 

strategicpay.co.nz 

www.strategicpay.co.nz 

he adds, ‘skills and experience’ 

often go hand in glove; because 

anyone can say they have skills 

but to prove it, employers often 

look to see it demonstrated in 

previous experience. 

Next up is reliability, a 

quality that candidates can 

control themselves. Joanna 

Baker, general manager for 

Total Commercial Cleaning 

Solutions explains why: “My 

team works best when everyone 

is on-board and people 

who regularly don’t show up 

or leave early affect everyone 

else,” she notes. 

“Before I hire anyone, I will 

ask for referees so I can check 

how reliable they are. This is 

a major selling point of one 

candidate over another and you 

don’t have to have years of job 

experience to present well in 

this area.” 

But just nine percent of job 

seekers mentioned reliability 

as important; similarly, a mere 

four percent mentioned ‘a good 

attitude’. 

These findings present valuable 

lessons for job seekers, 

as they can directly – and readily 

– change how they present 

themselves and what they have 

to offer. As managing director 

of consultancy firm Optimize 

International, Georg Bej notes: 

“I’m looking for people with 

the right attitude and ‘head’ set. 

Their approach should be driven 

by passion and I want to see 

an ongoing desire to improve.” 

CREATE SUCCESS BY 

REWARDING PERFORMANCE 

Strategic Pay provides innovative solutions to organisations 

for their strategic remuneration, performance development 

and performance improvement needs. We help improve 

your overall performance by ensuring employee effort, 

remuneration and rewards are closely aligned with 

business objectives. 

Talk to us about: 

+ Remuneration and Reward 

+ Executive remuneration and performance advice 

(including incentives) 

+ Organisational Structure and Design 

Contact us for your complimentary remuneration audit 

100% 

LOCAL 

Strategic Pay Limited 

Auckland | Hamilton | Wellington | Christchurch | Dunedin | www.strategicpay.co.nz | info@strategicpay.co.nz 

Helping organisations succeed through the performance of people


Doing business with China – tricks of the trade 

Right now there are significant 

opportunities to 

trade in both directions. 

Doing business with China 

holds lucrative promise – but 

it’s also beset with pitfalls. In 

this article I want to outline 

how New Zealand businesses 

- and business people personally 

- should approach the prospect 

of trading with China, and 

avoid the pitfalls. 

The first point of embarkation 

is to understand that there 

isn’t one China – except in a 

political sense. Culturally, the 

nation known as China comprises 

1.3 billion people with a 

range of languages, cultures and 

religions that shatters the crude 

stereotypes that have persisted 

for years. Many “doing-business-in-China” 

seminars pitch 

a “one-size-fits-all” approach 

to the task – which is doomed 

to fail. If you don’t fully understand 

the culture and the mentality 

of the business people 

across the table from you, you 

are wise to simply admit it. But 

IP MATTERS 

> BY JOHNATHAN CHEN 

Johnathan Chen is head of Asia Division at James & Wells 

Intellectual Property. johnathanc@haws.co.nz – www.jaws.co.nz 

In today’s world, New Zealand businesses 

are likely to be either doing business in 

China – or considering the possibility. 

better still, you should make the 

effort to understand the culture 

of your Chinese counterparts. 

To start to do so, you 

must ask yourself three 

questions: 

• Where am I doing business? 

• Who am I dealing with? 

• What is their background? 

In respect of question one 

– you may have identified the 

region you want to trade in. 

But there are many different 

“Chinas” – not just the cultural 

and political differences 

between the mainland, Hong 

Kong and Taiwan. There are 

significant differences between 

mainland cultures – north, 

east, west and south; it’s about 

mindset, politics, geography, 

socio-economic structures, 

religion, and education. The 

norm in one area may be quite 

foreign in another. You need to 

understand the lay of the particular 

land you are targeting. 

My best advice: if you identify 

a region to work with, go there 

and absorb the culture – or hire 

someone to work with you who 

understands the subtleties of 

the area. 

Clarify who you are dealing 

with. Is it government officials, 

professionals, general manufacturers 

or merchants? They 

all operate in a slightly - or 

radically - different way, with a 

different take on the rules of the 

game (and adherence to them). 

Understand their way of operating 

and adjust your moves 

accordingly. 

Why is their background 

important? The gentleman 

across the table may be a survivor 

of China’s Revolution and 

civil war – he’s navigated a 

quite treacherous economic and 

political landscape and will be a 

seasoned and tough negotiator. 

Or he may be the product of 

China’s “one-child” policy, and 

the scion of a wealthy family, 

whose outlook on doing business 

will be quite different to 

the survivor. 

There’s also a tendency to 

see Chinese businesspeople as 

unsophisticated. It’s a communist 

state after all, and we know 

how plodding and inefficient 

they are, right? Wrong. The 

man in the chair opposite has 

probably had a western education 

(with solid English) and a 

lengthy history of working with 

western firms; if he hasn’t, the 

assistant at his side, you can 

bet, will have. They’re comfortable 

in English and dealing 

with westerners. Kiwi businesses 

may have experience of 

dealing with wealthy migrants 

in NZ, and the temptation is 

to think the man in the suit in 

China is the same. Don’t be 

fooled; he’s not. 

A word on investing. It’s no 

secret that China is flush with 

investment money and investors 

looking to put their money 

into worthwhile ventures. But 

this is also an area where the 

untutored can trip up. Some 

simple advice: 

• Make sure all discussions 

are confidential and know 

when the moment is right 

to talk non-disclosure agreements. 

• Know your value proposition: 

What makes your 

product or idea attractive? 

What’s its competitive 

edge? Is there a steady revenue 

stream? 

• Know the rules: Are there 

any governing laws which 

might hinder the investment 

or the project? 

• Don’t rush; the Chinese like 

to get to know their business 

partners before cementing 

the relationship. Build the 

relationship and share information. 

• Read between the lines; in 

particular, know when “yes” 

really means “yes”. 

• Listen to what your investor 

is interested in – and have a 

proposition for each scenario. 

• Know and prepare your exit 

strategy. 

• Know the bottom line of 

what you are willing to give 

up (share percentage) and 

how much you need – not 

want. 

• Document discussions - 

not necessarily in a formal 

agreement, but in writing so 

that both sides know where 

things were left at the last 

conversation. 

• Don’t assume that the other 

side understood exactly 

what you meant. 

• Record your IP and register 

it where you can. 

In respect of that final point, 

recent events have shown 

this is a growing trap – failure 

to properly secure your IP. 

Businesses – NZ ones included 

– have been stung recently 

by “trade mark trolls”, unscrupulous 

individuals who register 

(in China) trade marks for 

foreign goods being made in 

China for export, then block 

the goods from leaving China 

on the grounds they infringe 

the Chinese trade mark registration. 

At huge expense and 

inconvenience to the manufacturer. 

Fortunately, Chinese authorities 

are focusing on improvements 

to the Intellectual 

Property environment and 

combating corruption, efforts 

which, in time, may reduce or 

eliminate the risk. But getting 

good IP advice around your 

dealings in China makes sound 

business sense. 

WE KNOW WHAT DAD REALLY WANTS FOR 

FATHERS DAY 

51-57 Alexandra Street. Hamilton, New Zealand 

email: parts@ebbett.co.nz 

Ph 07 839 4832 


80180


CONFERENCE, EVENTS AND VENUES 

Feel special and 

spoilt at The District 

Our aim at The District is to align your dining experience with 

passion. Our chefs take pride in developing new recipes and art 

de cuisine. 

Every day there are new 

and creative salads 

for the cabinet. Home 

made cakes and pies to whet 

your appetite. And don’t forget 

the chef’s specials: Salt 

& pepper flash fried squid, 

Vietnamese salad, Asian pork 

belly chorizo, pancetta, and 

every kind of imaginable 

pizza. 

At the same time, we 

are just laid back enough to 

ensure you are comfortable. 

We want everyone to have 

a good time and relax and 

enjoy the surroundings; the 

sound of good music; and 

the laughter and good banter 

of our friendly staff. I like to 

think we don’t take ourselves 

too seriously. The District is 

a place where you can meet 

other people. A place to feel 

like you really are special and 

spoilt. 

We have just started 

Sunday Sessions at The 

District with live music by 

Leon Wharekura and Jaimee 

Fergussen. This duo can 

play any type of music from 

soul to jazz and revive the 

sounds of your most memorable 

moments. Warm weather 

really isn’t far away and we 

are about to start Friday night 

pizza specials. Again we will 

have local musicians performing 

for your entertainment 

after work on a Friday 

till about 7:30pm. At both 

Sunday Sessions and Friday 

Pizza Nights, you will be able 

to purchase two drinks and 

get a half price pizza. 

We also host private functions. 

So make sure you get 

your bookings in early for the 

Christmas end of year functions. 

We don’t charge a hireage 

fee and we can organise 

sit-down meals and or tapas 

for your private function. If 

you want to book a breakfast 

or lunch meeting with your 

colleagues, we have some 

good spaces for your to do 

that as well. 

GET OUT OF THE OFFICE AND INTO THE DISTRICT 

Te Rapa opposite Bunnings Warehouse 

OPEN 

BREAKFAST AND LUNCH 

The perfect venue for 

business meetings, private 

and corporate functions. 

Book now for your Xmas Function 

Large open outdoors courtyard 

Live entertainment available 

Easy access and plenty of parking 

OPEN 

Mon - Thurs 7.30am - 3.00pm 

Friday night sessions - 

Pizzas, Beers & Live local Music 

7.30am-7.30pm 

Saturday 8.30am-3.00pm 

Sunday 8.30am - 4.00pm 

Sunday Sessions Live Music from 1pm 

19 Home Straight, Te Rapa, Hamilton 

P 07 849 6785 

W www.thedistrict.co.nz 

E thedistricteatery@gmail.com 

F /thedistrict 

70495



37 

Hobbiton a truly unique site for a function 

Looking to do something unique for your 

upcoming conference, work or Christmas 

function? 

Hobbiton Movie Set 

is an experience like 

no other… allow your 

guests to be immersed in the 

natural beauty of Middleearth 

with a two-hour fully 

guided tour of the famous 

movie set as seen in The Lord 

of the Rings and The Hobbit 

trilogies movies. Your guide 

will escort you around the 

set, showing you the intricate 

detailing, pointing out the most 

famous locations and explaining 

how the movie magic was 

made. You will be taken around 

the 12 acre set; past Hobbit 

Holes, the Mill and into the 

famous Green Dragon Inn, 

where you can indulge in our 

exclusive, specially brewed 

beverages to conclude your 

own Middle-earth adventure. 

Your guests can then remain 

in the masterfully re-creat- 

ed pub where both the indoor 

and outdoor fireplaces will be 

going, encouraging your guests 

to spread throughout the venue 

and into the Bywater beer garden 

beneath the glowing lanterns. 

For a cocktail event there 

will be two bars open serving 

our Southfarthing range and 

Middle-earth wine range and 

catering will include continuous 

substantial themed canapés 

served throughout the evening 

to substitute a meal. The alternative 

option would be for your 

guests to enjoy a seated buffet 

meal or banquet feast fit 

for a Hobbit inside the Green 

Dragon Inn. 

Alternatively, for larger 

groups you can spend up to 45 

minutes in the Green Dragon 

Inn enjoying pre-dinner drinks 

before being moved to the 

adjacent party marquee for a 

seated meal. The painted canvas 

exterior, vibrant bunting and 

colourful lanterns of the party 

marquee means your group 

will be immersed in the festive 

magic of the movies and the 

outside garden bar overlooking 

the movie set, provides an 

exquisite view. 

Or allow your guests to 

experience the newest, most 

exciting offering to exclusive 

function groups... The 

Hobbiton Marketplace. 

The Marketplace is a bustling, 

vibrant experience to 

tantalise the senses of your visitors. 

Guests will find themselves 

engulfed in the sights, 

smells, sounds and tastes of 

the shire. Situated by the Mill 

and a short stroll across the 

double arch stone bridge from 

the Green Dragon Inn is the 

Marketplace. Guests are invited 

to taste a real piece of Middleearth 

from individually themed 

stalls bursting with traditional 

Hobbit fare. The market stalls 

are catered to your guests’ 

requirements and can consist 

of New Zealand cheeses, freshly 

baked artisan breads, cured 

meats, smoked fish, and of 

course fresh produce from the 

Hobbiton gardens just to name 

a few. 

Throughout the evening 

there will be roaming Middleearth 

entertainment mingling 

among the guests. Our visitors 

are invited to move freely 

throughout the area and watch 

the carpenters, horse farriers 

and puppeteers go about their 

daily life. Among the stalls will 

be Hobbiton’s handcrafted barrel 

bars pouring the exclusive 

Hobbit Southfarthing range, a 

selection of Middle Earth wines 

and various non-alcoholic beverages. 

As the sun sets over 

Hobbiton Movie Set the village 

will light up and provide 

a stunning backdrop for your 

celebration. 

For more information regarding 

Hobbiton functions or if you 

would like to make a booking 

please contact us at office@ 

hobbitontours.com or phone us 

on 07 888 1505.



Metro by Hoyts – a unique atmosphere 

Metro by Hoyts is a unique cinema experience in the heart of 

Hamilton’s CBD, a movie theatre like no other in the world with 

new ways of thinking, new approaches to modern movie going 

issues and an eye on the future. 

All of which makes 

Metro a great place to 

catch the latest film, 

or a great experience to show 

off to your clients or staff. 

The award winning design 

of Metro is inspired by the 

long unused underground 

railway station built below 

the Hamilton CBD, and its 

streamlined process means 

no more waiting around to 

Momento Travel in hot demand 

Incentive-based travel for 

businesses continues to 

account for a large chunk 

of Momento Travel’s business 

as companies use it to 

motivate high performing 

staff. 

With at least 20 years in 

travel and event management 

behind her Momento founder 

Erin Mitchell and her colleague 

Kalena Finlayson are 

in hot demand since the company 

was set up just over two 

years ago. 

Erin and Kalena create 

special one-off bucket list 

travel experiences for corporate 

clients as well as looking 

after their group, conference 

and incentive travel needs. 

In addition, the duo’s 

extensive experience in event 

management allows the business 

to provide services such 

as event management of 

product activations, launches, 

gala dinners, awards evenings, 

roadshows and other 

special events. 

“I saw a need for this specialist 

travel and event management 

service” said Erin. 

“And by having skills with 

small and large group travel 

movement; working collaboratively 

with preferred suppliers, 

developing creative event 

concepts, and looking outside 

the square, we are building 

strong relationships with our 

clients across the board when 

it comes to their travel and 

event requirements. 

“Kalena and I keep up 

with international trends so 

clients can be assured they 

will receive only the best,” 

said Erin. “We are committed 

to staying industry savvy so 

attend as many trade shows 

and famils as possible. 

Incentive-based travel 

accounts for about 60 percent 

of the business focus, while 

30 percent goes to conferences, 

national and international, 

and ten percent on event 

management. 

Many companies find private 

incentive travel trips are 

more effective than bonuses. 

Practically every top performing 

salesperson receives 

an annual bonus for his or 

her success in bolstering 

the company’s bottom line. 

Consequently, adding an additional, 

performance-based 

bonus is redundant. Adding 

an incentive travel trip to 

the reward structure is more 

meaningful than tacking on 

another bonus, especially for 

employees who are already 

receiving top pay. 

Also, well-planned travel 

trips add the “once in a lifetime 

experience” factor that 

can motivate employees in a 

way that monetary rewards 

can’t. 

if you want an incentive 

travel trip to be so exciting 

that it provides your sales 

team with more motivation 

than a special performance 

bonus, using the services 

get tickets, then food. In 

fact, Metro was the first site 

in New Zealand to have a 

purpose-built box office and 

concession counter, the first 

to rely solely on digital marketing 

and the only cinema to 

enforce a strict set of rules to 

make movies more enjoyable 

for everyone – there’s no 

texting, no tweeting and no 

latecomers allowed. 

of an experienced incentive 

travel trip planner is strongly 

recommended. 

This is where Momento 

Travel Co enters the picture. 

For years, they have 

helped companies plan private 

incentive travel trips that 

are once in a lifetime experiences, 

and thus helped to 

motivate salespeople to perform 

their best. 

Rewarding top talent 

with performance bonuses is 

important, too, but just as a 

travel trip can’t take the place 

of a bonus, a bonus can’t 

take the place of an awesome 

travel trip. 

To get started on planning 

a trip for your sales team, 

give Erin and Kalena a call 

today on 07 949 9990 or 

email erinm@momentotravel.co.nz 

to schedule a free 

consultation. 

On top of that, Metro offers 

a great range of American 

diner-style hot food options, 

delivered straight to your seat 

– with classics like American 

hotdogs, pizza or nachos 

made fresh for you to enjoy 

over a large cup of soda or 

an ice cold beer. We can also 

cater events on-site with a 

full commercial kitchen at 

our disposal. 

All this means a new way 

to enjoy the films you’ve 

always loved – and it’s a 

great way to impress people 

or thank them. Metro hires 

out all of its screens, which 

get utilised for charity screenings, 

work events and more 

– we’ve even had people 

asking about getting married 

here. And as the Christmas 

season approaches, it’s a fun 

option for work outings or 

grab a few vouchers as a 

thank you gift for staff. 

To learn more about 

Metro, it’s as simple as popping 

up for a visit – make use 

of the four hours’ free parking 

in the Bryce Street car 

park building and check out 

the truly unique atmosphere 

of Metro. With big changes 

coming before the end of the 

year, this will soon become 

your favourite place to catch 

the latest blockbusters and 

escape from the world. 

Your local travel and event management specialists. 

• Groups • Conferences • Incentives 

• Product launches • Gala dinners and awards evenings 

• Roadshows • Special events • Client functions 

We design packages for groups and events of any size and will 

manage your arrangements from conception to completion! 

Here at Momento Travel Co we live, breathe and sleep travel and 

events! It’s what we do and we love it! 

Connect | Celebrate 

| Reward | Inspire 

Call us: +64 7 949 9990 

Email us: travel@momentotravel.co.nz 

www.momentotravel.co.nz 

80156 

HAVE YOU BOOKED YOUR FUNCTION YET? 

The Cook Cafe have plenty of 

options to cater for your needs. 

Give us a call on 07 856 6088 

30471



Unique venue for events 

The award-winning Hamilton Gardens 

provides a unique venue for your next 

event. 

“Take the hassle out of 

organising your next 

meeting with our Day 

Delegate package” says 

Malcolm Hazelton, business 

development manager at 

Hamilton Gardens. 

“Our Day Delegate package 

includes venue hire, generous 

morning and afternoon 

teas and a delicious lunch from 

our on-site caterers, room set 

up and pack down, data projector, 

screen and PA system 

as well as free car parking for 

a competitive rate per person.” 

“Your guests can enjoy the 

gardens during their breaks 

with our packed lunch option 

or you can add a guided garden 

tour or river cruise to your 

event.” 

The Hamilton Gardens 

Pavilion has four purpose-built 

rooms designed for conferences, 

exhibitions, meetings and 

dinners. There is a room to suit 

any size function. Hamilton 

Gardens is very accessible to 

out-of-town attendees and is 

located beside SH1 and close 

to Hamilton Airport. 

For a truly unique event, 

the themed gardens can be 

hired for pre-dinner drinks, 

afternoon teas, lunches or dinners 

where your guests can 

be transported into different 

worlds. 

Imagine a themed dinner in 

the Italian Renaissance Garden 

or canapés in the Chinoiserie 

Garden. Perhaps outdoor opera 

in the English Flower Garden 

or cooking classes in the 

Kitchen Garden. The choice 

is yours. 

“A garden event is a great 

way to entertain clients or 

staff and provide them with 

truly unique memories” says 

Malcolm. 

“Whatever event you have 

in mind, contact our team and 

we’ll discuss options and provide 

a tailored quote for your 

event.” 

For more information, download 

the Venue Hire and Events 

brochure from our website 

www.hamiltongardens.co.nz, 

email bookings.gardens@hcc. 

govt.nz or phone 07 858 5940.

Bunting & Camille 

6am – 10am 

Ronny Phillips 

10am – 3pm 

Robert Scott 

3pm – 7pm 

Take it easy in 2016 with 

BrBRZ_WIAK_business news ad.indd 1 

17/12/15 4:56 pm


Pain Clinic opens at 


Conrad Engelbrecht is used to seeing 

people on the ‘medical merry-go-round’. 

By the time they get 

to him they may have 

spent years visiting 

GPs, specialists, osteopaths, 

chiropractors, physiotherapists 

and acupuncturists, 

searching for the ‘Holy Grail’ 

that will take their pain away. 

“Most of the time, it is 

an endless round of tests, 

scans, operations and medications, 

some of which 

may be helpful but others 

that are not. It can be frustrating 

and depressing. In 

the end, patients end up in 

‘Stuckville’ with no further 

options. It is not a pleasant 

place to be.” 

One in three people suffer 

from chronic back pain. 

Braemar Hospital’s new pain 

clinic offers sufferers a way 

out of ‘Stuckville.” 

Dr Engelbrecht specialises 

in pain management, a 

field that has interested him 

since he completed his medical 

studies in South Africa 

and worked as a GP before 

joining Waikato DHB as an 

anaesthetist and pain management 

specialist. He has 

just opened a pain clinic at 

Braemar Hospital. 

He says pain management 

is a complex area. “Acute 

pain is the body’s warning 

system. It has a real purpose 

in warning us that something 

is not right and needs to be 

checked out. Once the cause 

has been diagnosed and treated, 

unless it is a serious disease, 

the pain normally goes 

away within three months. 

But some pain persists, even 

when it has outlived its usefulness 

and has no 

further purpose.” 

When that 

happens, patients 

assume something 

is still wrong and 

begin an endless 

round of tests 

and procedures, 

searching for the 

cause. “We live 

in an age when 

people feel they 

should be able 

to find a cause 

and cure and have pain-free 

lives. Whereas 30 years ago, 

we might have accepted we 

had back pain and nothing 

much could be done about 

it, people now spend years – 

often on Google - searching 

for the Holy Grail. It’s an 

awful spiral. They get worried 

and fearful; they become 

less active, and socialise less; 

they take more sick leave 

and may give up work. Their 

anxiety promotes more pain. 

Some may even take their 

own lives.” 

The result is a huge cost 

in healthcare and lost productivity. 

“Estimates are that 

one third of the world’s population 

has chronic back pain; 

eight out of 10 will have 

some incident of chronic pain 

in their lifetime. “ 

Pain management, he 

says, can be the circuit breaker. 

“It opens the door to 

acceptance – not resignation 

– that a person has a health 

problem for which no cure 

exists, but which they can 

manage with good results.” 

A parallel would be a person 

with diabetes. “They need to 

have meds, be screened and 

monitored and make significant 

changes to their life, but 

they can still have an incredible 

quality of life.” 

He says some people find 

it hard to accept they have 

run out of options for a cure 

and that they may have to 

interpret their health differently. 

They may also resent 

any implication that the pain 

is not real or ‘all in their 

head’ if a cause cannot be 

identified. “We reassure them 

that what they are feeling is 

real and explain how pain is 

woven through the brain.” 

He says his aim is to get to 

a person to a place where life 

expands and pain becomes 

a smaller component. “Pain 

is sidelined. It is no longer 

central to their lives.” This 

can be achieved through pain 

relief, medication, pain psychology 

such as distraction 

techniques, mindfulness and 

cognitive behaviour therapy, 

and physical therapies that 

get people to move again in 

a way that doesn’t aggravate 

their pain. “You control what 

you do rather than the pain 

controlling what you do.” 

The field of pain management 

is a biopsychosocial, 

spiritual model of care and 

hugely rewarding, he says. It 

has parallels with a GP practice, 

“where you can build a 

relationship with patients”. 

Seven out of 10 patients 

that get the right mix will 

improve after 12 months. 

Braemar Hospital pain management specialist, 

Conrad Engelbrecht. 

BDO Waikato wins Xero award 

BDO Waikato have won 

the Xero Accounting 

Partner of the Year 

Award for the Waikato/Bay 

of Plenty region. This award 

recognises the Xero accounting 

partner who used Xero 

to offer the best value and 

service to their clients. 

For the last three years 

BDO Waikato have run a 

number of Xero initiatives 

aimed at not for profit 

organisations in the region. 

This includes running free 

Xero seminars at Community 

Waikato and offering these 

organisations four hours of 

free Xero consultation time, 

include a Xero demonstration 

and assisting organisations 

with converting their old system 

to Xero (e.g. training, 

importing Chart of Accounts, 

importing balances). 

Throughout this year 

BDO Waikato have also 

been running free “Xero for 

Beginner” and “Advanced 

Xero” training seminars for 

clients and non-clients. Each 

seminar is held at least once 

a month. These seminars 

have been extremely popular, 

with each session being full. 

Due to the popularity BDO 

Waikato has begun partnering 

with local banks to deliver 

seminars to their customers 

at the banks’ premises. 

Managing partner of BDO 

Waikato, Bernard Lamusse 

says the firm is “absolutely 

delighted with the win” 

which was presented at Xero 

Awards celebrations at the 

Claudelands Event Centre on 

July 29. 

IMAGINE THE 

UNIMAGINABLE 

YOUR CHILD IS DIAGNOSED WITH A SERIOUS HEALTH 

CONDITION. WHO DO YOU TURN TO? 

Hamilton Windscreen LWP.indd 1 

True Colours Children’s Health Trust provides support and care for 

children and families when faced with the unimaginable. Through 

counselling, nursing and education we focus on supporting the whole 

family build the strength, courage and resiliency they need to face 

the daily challenges that serious health conditions bring. 

We can’t do this work alone. Join our monthly donation programme 

Wings to help us be there for families when the unimaginable happens. 


07 849 2818 


Hamilton Windscreens 

712 Te Rapa Road, Hamilton 

www.hamiltonwindscreen.co.nz 

info@hamiltonwindscreen.co.nz 

30067 


2/12/10 9:23:50 AM


Publisher 

Alan Neben 

Ph: (07) 838 1333 

Mob: 021 733 536 

Email: alan@wbn.co.nz 

Sales director 

Deidre Morris 

Ph: (07) 838 1333 

Mob: 027 228 8442 

Email: deidre@wbn.co.nz 

Editor 

Geoff Taylor 

Ph: (07) 838 1333 

Mob: 022 694 1595 

Email: geoff@wbn.co.nz 

Production Manager 

Tania Hogg 

Ph: (07) 838 1333 

Email: production@wbn.co.nz 

ADVERTISING INQUIRIES 

Please contact: 

Sales Manager 

Jody Anderson 

Ph: (07) 838 1333 

Mob: 027 236 7912 

Email: jody@wbn.co.nz 

Candra Hansen 

Ph: (07) 838 1333 

Mob: 027 386 2226 

Email: candra@wbn.co.nz 

Joanne Poole 

Ph: (07) 838 1333 

Mob: (021) 507 991 

Email: joanne@wbn.co.nz 

Jo Ewington 

Ph: (07) 838 1333 

Mob: (021) 127 0920 

Email: jo@wbn.co.nz 

ELECTRONIC FORWARDING 

Editorial: 

News releases/Photos/Letters: 

geoff@wbn.co.nz 

Production: 

Copy/Proofs: 

production@wbn.co.nz 

Subscriptions: 

kim@wbn.co.nz 

Waikato Business Publications Ltd 

specialises in business publishing, 

advertising, design and print media 

services. Waikato Business News has 

a circulation of 11,000, distributed 

throughout the Waikato between 

Tuakau and Turangi, and to a 

subscription base. 

WaikatoBusiness 

PUBLICATIONS 

12 Mill Street, Hamilton PO Box 1425, 

Hamilton, 3240. Ph: (07) 838 1333 

Fax: (07) 838 2807 | www.wbp.net.nz 

Cambridge high flier to run US 

parking guidance company 

Cambridge man Jake Bezzant has been 

appointed to head Parking Sense USA, the 

fastest growing parking guidance company 

in the world. 

The move comes after a 

rapid growth trajectory 

for the company since 

launching in the United States 

(US) early in 2015. 

This culminated in winning 

a major deal with LA Metro, 

a contract that includes the 

installation of 21,000 parking 

spaces in Los Angeles. 

Jake spearheaded the bid 

to win the contract, along 

with the growth strategy in 

the US since the launch and 

will now be charged with 

continuing the momentum. 

“Jake has an enormous 

amount of talent and energy. 

This appointment is 

fully deserved and has been 

planned for some time now,” 

says Parking Sense chairman 

Paul Collins. 

“The parking industry is 

fast-moving, competitive and 

ever changing so it’s now 

time to hand the reins to one 

of our young stars to ensure 

we keep ahead of the curve 

and maximise all the opportunities 

that are coming our 

way.” 

“I’m very excited about 

my new role,” says Jake. 

“I love the technology 

business and I’m really enjoying 

working in the United 

States. It’s a massive market, 

full of challenges but if you 

combine a great product with 

talented people and excellent 

operations, you can dominate 

the world market. I’m really 

looking forward to helping 

take the company to the next 

level and continuing to learn 

from some of the best brains 

in the parking business.” 

At a relatively young age, 

Jake has a great deal of experience 

in the parking industry. 

He was initially identified 

by then CEO Paul Collins to 

work for ASX listed Smart 

Parking while still at university. 

He was eventually responsible 

for the public company’s 

legal, managerial and commercial 

and sales departments 

before following his mentor 

Paul to Parking Sense Global 

as chief operating officer in 

2014. 

Since joining the company 

he has had involvement 

in every facet of the business 

including spearheading 

the US operation from the 

ground up. 

Jake has a law degree from 

Waikato University and has 

played cricket professionally 

and competed nationally in 

trail bike riding. 

“I’m proud to be a Kiwi 

making a mark in the States,” 

he says. “And the exciting 

thing is that we are only just 

getting started.” 

Morrinsville student takes Roger Harris 

scholarship for 2016 

A 

university student 

from Morrinsville 

studying for a civil 

engineering degree is this 

year’s winner of the prestigious 

Roger Harris (Waihou 

Valley Scheme Scholarship) 

from Waikato Regional 

Council. 

The award of the $6000 

scholarship to Eleanor van 

Bysterveldt was announced 

at a Waihou Piako catchment 

committee meeting. 

Eleanor, who completed 

her secondary education at 

Hauraki Plains College, is 

currently in her first year at 

Auckland University studying 

towards a Bachelor of 

Civil Engineering. 

The application round for 

this year drew 10 very good 

applicants but the scholarship 

selection panel decided 

Eleanor best met the award’s 

criteria and objectives. 

The scholarship honours 

Roger Harris, chief engineer 

of the then Hauraki 

Catchment Board from 

1959-1983, for his contribution 

to the development 

and implementation of the 

Waihou Valley flood protection 

scheme. 

The scholarship is available 

to students from the 

Waihou Piako zone who are 

pursuing undergraduate study 

in the fields of engineering 

Jake Bezzant 

Eleanor and her parents John and Mary van 

Bysterveldt after the award ceremony. 

or resource management with 

particular reference to river 

and catchment management. 

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upset your alarm communications, alarm, upset Ultra-Fast however your alarm Fibre this communications, Broadband can is not be always a simple Connection the this case, fix 

can 

with so be we a 

visit 

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upset your alarm communications, this can be a simple fix with a visit from one of our experienced Technicians. 

IMPORTANT Some With Telco the roll companies out of Ultra-Fast are installing Fibre Broadband equipment Connections which will continue available to across allow your most phone of New to Zealand communicate it can sometimes with your Plus many Surveillance 

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alarm, We Some upset recommend however Telco your alarm companies this you communications, is contact not are always us installing the advance this case, equipment can of so be your we a simple which can Fibre install fix will installation with continue an a IP visit Module so to from we allow can one instead. your discuss of our phone experienced your to communicate options Technicians. 

Some Telco companies are installing equipment which will continue to allow your phone to communicate with your and if with there your 

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IMPORTANT be alarm, a cost however involved this to future is not always proof your the security case, so system. we can install an IP Module instead. 

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80324 

WAIKATO 

REGISTERED 

MASTER 

BUILDERS 

HOUSE 

OF THE 

YEAR 


Waikato Region’s top 

builds announced 

A Taumarunui home and a Hamilton 

renovation have been announced as this 

year’s finest Waikato homes, winning Supreme 

Awards in the Waikato Registered Master 

Builders 2016 House of the Year competition. 

Sloan Annand Builder won 

four regional awards with their 

Taumarunui home, including 

the Waikato Registered 

Master Builders 2016 Supreme 

House of the Year, a Gold 

Award, Category win for the 

Carters New Home $1 million 

- $2 million Award, and the 

Craftsmanship Award. 

John S Macdonald Builders 

Limited was awarded the 

Waikato Registered Master 

Builders 2016 Supreme 

Renovation of the Year, a Gold 

Award and Category win for 

the Renovation Award over 

$500,000. 

Judges called the winning 

House of the Year “simply amazing,” 

from its classic and simplistic 

design through to its fantastic 

craftsmanship in every respect. 

“The mix of external materials, 

from the plaster to the 

vertical timber and stonework, 

has been applied in a manner 

that is effective yet un-fussy. 

“Built on the slopes of 

Taumaranui, this home sits 

comfortably in its environment 

taking full advantage of 

the views over the town and 

beyond. 

“Designed on two levels, 

the main living areas sit on the 

upper floor, accessed from the 

road. The bottom level comprises 

guest bedrooms making 

it ideal when extended family 

come to stay. 

“Timbers sourced from the 

family farm have been cleverly 

used in the interior design 

including ceilings, feature 

doors and built-in cabinetry. 

The crafting of this timber work 

is of an exceptional standard 

and makes the home stand out 

from others in the category.” 

Judges called the winning 

renovation a deserving winner 

of the Supreme award. 

“What was once a stately 

old home in Auckland has 

been transported to a unique, 

rural Waikato property. 

“A major makeover has created 

a majestic home of grand 

proportions. The builder has 

adapted well to the demands of 

this project, using a combination 

of modern technology and 

good old-fashioned craftsmanship 

to transform this home.” 

The results of the regional 

competition were revealed at 

a gala dinner on 22 July at the 

Claudelands Events Centre in 

Hamilton. 

The winning builds were 

celebrated by members of the 

Waikato Registered Master 

Builders Association and 

members of the local construction 

industry. 

There were 16 Gold Award 

winners from Waikato which 

will now be ranked against Gold 

Award winners from around the 

country to find the National 

Gold Reserve finalists. 

National category winners 

and the Registered Master 

Builders Supreme Awards for 

the 2016 House of the Year and 

Renovation of the Year will be 

announced at a gala dinner on 

26 November at The Langham 

in Auckland. 

The awards are made possible 

through the support of 

PlaceMakers, Master Build 

Services, GIB, Nulook, Future- 

Proof Building, Carters, 

Plumbing World, Resene and 

Bunnings Trade. 

See the full list 

of winners page 12 

CONGRATULATIONS TO THE 2016 HOUSE OF 

THE YEAR AWARD WINNERS. 

PLACEMAKERS ARE PROUD TO BE ASSOCIATED 

WITH THIS PRESTIGIOUS EVENT!


PROUD SUPPLIERS 

FROM FRAMEWORK TO FAUCETS 

WE’LL 

AND PARTNERS 

MAKE 

TO 

YOUR BUILDING 

THE 2016 MASTER 

PROJECT A SUCCESS 

BUILDER AWARD 

WINNERS 

GLENN DIFFERY BUILDERS LTD 

JOHN S MACDONALD BUILDERS LTD 

SLOAN ANNAND BUILDERS 

STEWART HANNA LTD 

URBAN HOMES 

CONGRATULATIONS TO ALL THE WINNERS OF THE 2016 WAIKATO MASTER BUILDERS AWARDS AND 

THANK YOU TO THE HOME OWNERS FOR ALLOWING SUBMISSION OF THE BEAUTIFUL BUILDS. 

THESE HOMES ARE NOW HEADING TO THE NATIONAL AWARDS 

PLACEMAKERS 

CLARENCE STREET 

84-88 CLARENCE STREET, HAMILTON CITY 

07 838 0716 

80217



Carters New Home $1 million-$2 million 


Be my 

guest 

Located in the area known locally as 

Taumarunui’s dress circle, the two storey 

home creates an impressive presence 

overlooking the town and surrounding 

countryside and mountains. 

The home maximises its views 

in the layout and is a blend of 

contemporary living and practicality 

for the owner. Designed 

with a hint of rustic, from the 

polished concrete floors to the 

stone-clad entranceway, utilising 

local river stones, the home 

captures the owner’s taste put 

into reality by the designer. 

Boomerang in shape, the 

home is of solid concrete first 

floor construction, consisting 

of block work and stone 

plaster exterior. The first floor 

consists of formstress concrete 

beams, with timber infill and a 

large quantity of in-situ poured 

concrete beams and in-situ 

poured cantilevers. 

All floors include in-floor 

heating, powered via diesel 

Marshall burner, which is also 

the source of water heating. 

The ground floor is fully insulated 

with closed cell gold 

foam insulation panels and eco 

fleece wool, between a rondo 

gib system. 

The build has taken advan- 

TAUMARUNUI 

tage of native timber milled 

from the owner’s farm, including 

a beautiful centerpiece in 

the form of a solid matai stairway. 

The house has indoor/ 

outdoor flow with a substantial 

timber deck, complemented on 

the opposite side of the house 

with a private patio area with 

covered locarno louvre roof. 

2016 REGISTERED MASTER BUILDERS 

HOUSE OF THE YEAR AWARDS 

Supreme New Build 

A classic and simplistic design, which 

incorporated fantastic craftsmanship. 

Phone: 07 895 6926 

Mobile: 027 440 3533 

Email: buildersloan@gmail.com 

30178



Taupo Painting Services is proud to be the preferred contractor with 

Sloan Annand Builders and providing quality service with 

StoArmat Render Systems to an award winning home. 

Congratulations on your recent success 

Taupo Painting Services Ltd 

Phone 0800 378 921 | Fax 07 378 9161 | Mobile 027 488 0202 

Email steve@tpservices.co.nz 

Address 112 Claret Ash Drive, Ashwood Park, Taupo 3330 

30310 

DESIGNER 

CONCRETE SOLUTIONS 

We are proud to be 

associated with Sloan 

Annand Builders and the 

team congratulate your 

business with winning 

the Supreme Awards 

with the Master Builders 

House of the year 2016 

SMALL ENOUGH TO CARE, 

WITH THE EXPERTISE YOU NEED. 

Creating custom wardrobes and 

storage solutions for over 14 years, 

our team of skilled specialists are 

committed to continuing to achieve 

great results for our clients. 

We are inspired with the challenge of 

providing our clients with innovative, 

functional and great quality solutions, 

individually customised to suit each 

customer's needs. 

Wardrobes Plus are proud to be 

associated with Sloan Annand Builders 

and the Be My Guest project 

Phone 09 262 0400 

Email sales@wardrobesplus.co.nz 

Website www.wardrobesplus.co.nz 

80037 

DRIVEWAYS 

COMMERCIAL 

FLOORS 

CONCRETE CUTTING 

Proud to supply the tiling and 

glassware to Sloan Annand 

Builders. Congratulations on 

your award. 

phone 07 827 5170 

email higgie.concrete@xtra.co.nz 

mobile 027 4 755 971 Mark Higgie 

30047 

Impact Tiling and 

Impact Frameless Glass 

07 847 9597 

office@impacttiling.co.nz 

www.impacttiling.co.nz 

80314



Slash your power account, 

HUGE SAVINGS IN ELECTRICITY COSTS 

with a Marshall Heater®/Boiler 

• Slashes your power account 

• Endless hot water* 

• Centrally heats your home 

(underfloor or radiators) 

• Airs and dries your clothes 

• Heats your spa pool 

• Mains pressure (if required) 

• Solar panel options available 

• 100% NZ owned and manufactured *Provided the heater is fuelled accordingly 

BURNS SOLID FUEL, DIESEL, MULTI-FUEL OR GAS 

Marshall Heaters® Tauranga 

Phone 07 579 2612 • Mobile 027 250 9020 

Email info@marshallheaters.co.nz • www.marshallheaters.co.nz 

S1628krMarshall 

Chosen as the preferred 

contractor for Sloan 

Annand Builders and 

congratulates them on 

their recent success. 

2 Kururau Rd, Taumarunui 3920 

Phone 07 895 7152 

30111 

WE WOULD LIKE TO CONGRATULATE SLOAN 

ON WINNING THE AWARDS ON BEHALF OF 

Jilesen Contractors Ltd 

King Country Quarries Ltd 

Ruapehu Concrete Ltd 

30159 

Glenn, Jane and the team at Central Sparkies are proud to be the 

preferred choice for Craigs dream home. 

Congratulations to Sloan Annand Builders and Side Show Bob Painting for winning 

awards at Master Builders and Master Painters 2016 Awards. 

PROUD TO BE THE PREFERRED CHOICE 

OF SLOAN ANNAND BUILDERS 

AWARD WINNING HOME 

Congratulations on your recent success 

164 Hakiaha Street ,Taumarunui 3946 

e. centralsparkiesltd@xtra.co.nz 

p. 078957559 | f. 078968885 

30036 

Todd Horsburgh 021 951 186 

www.grind4u.co.nz 

Concrete Grinding & Polishing 

30010


URBAN HOMES 

2016 REGISTERED MASTER BUILDERS 

HOUSE OF THE YEAR AWARD WINNERS 

• 

GOLD 

AWARD 


Registered Master Builders House of the Year 

Waikato 

• 

• 

LOCAL 

CATEGORY 

WINNER 




• 

GOLD AWARD & LOCAL CATEGORY WINNER 

GIB Show Home Award 

• 

GOLD 

AWARD 




• 

• 

LIFESTYLE 

AWARD 

WINNER 


Bathroom 



• 

GOLD AWARD & PLUMBING WORLD BATHROOM 

EXCELLENCE AWARD Nulook New Home $650,000 - $1 million 

p. 07 839 5570 | urban.co.nz

URBAN HOMES 


URBAN HOMES 


This meticulously crafted four-bedroom 

home in St Kilda will enchant you with its 

exceptional style and warmth. 

Three living spaces provide 

the ultimate in contemporary 

living. 

The alluring blend of 

uniquely New Zealand features 

and modern European 

design elements creates a captivating 

and comfortable modern 

retreat. 

The rustic feel flows 

through the 286sqm home, 

from recycled Christchurch 

brick features and floating 

cedar ceilings, to the Eurostyle 

cladding and big barn 

doors. 

This is country living to 

a tee. The spacious interior 

delights with its unrivalled 

design and function, the ultimate 

home for entertaining or 

simply relaxing. 

Extensive glazing maximizes 

solar gain. Fabulous 

indoor-outdoor flow keeps the 

interior connected with nature. 

Energy-saving innovations 

keep running costs down 

while treading lightly on the 

planet. 

The master bedroom is 

the pièce de résistance, with 

exposed brick and an elegant 

ensuite with freestanding 

bath. 

A chic family bathroom 

serves daily life. Built by multiple 

award-winning Master 

Builders with a passion for 

perfection, this well-designed 

masterpiece of modern living 

is a house you will love to 

live in. 

Rustic 

charm 

CAMBRIDGE 

70364 

sales@topflyte.co.nz 

0800 867 359 

www.topflyte.co.nz 

8 Cypress Street, Judea, Tauranga 

e4 electrical is proud 

to be associated with 

Urban Homes 

For all your domestic and commercial 

electrical requirements: 

Power and Lighting Installations 

HVAC Electrical 

Automation and Control 

24 Hour on call Service 

Maintenance and Servicing 

CAD Drawings 

Design and Build 

Data and Voice 

70494 

70230 

e4 electrical | 0800 e4 New Zealand | 07 829 8228 

Hamilton, Waikato 

www.e4.co.nz 

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R 


URBAN HOMES 

Nulook New Home – $650,000-$1 million 

URBAN HOMES 

The main objective of this home was to 

create a plan that was different, modern, 

innovative and affordable to run. 

DBCON deliver high quality on site and structural design 

engineering services to the Bay of Plenty, Waikato, Thames/ 

Coromandel and Auckland Districts. 

DB Con congratulates 

Urban Homes. 

www.dbcon.co.nz 

Professional personal tiling service 

For all your tiling needs 

Interior and exterior 

Walls and floors 

“Congratulations to Daniel and the team at Urban Homes” 

twc LTD James McMorran 

P 021 587 214 | E twctiling@clear.net.nz 

PO Box 5760 Frankton, Hamilton 

70152 

This floor plan has gone 

against the commonly used 

layout of internal hallways, 

running centrally on the plan, 

servicing rooms either side. 

Cleverly designed, using 

no internal hallways. We have 

one hallway running along the 

northern face of the bedroom 

wing. Using the thermal mass 

of the exposed concrete floors 

and the large glass units, this 

home generates its own heat and 

retains it. Effectively the only 

south-facing room is the garage. 

The large stacker sliders 

in the hallway maximise the 

northern sun which in turn 

heats the concrete which in 

turn heats the bedrooms. The 

same goes for the dining, family 

and kitchen areas. 

In-slab underfloor heating 

has been installed throughout 

for those cooler months. 

Innovative drop down beaded 

ceiling features have been used 

in the main lounge and kitchen 

and dining areas. 

LED lighting throughout, 

up-speced insulation, grid connected 

solar panels and a full 

grey water drainage system 

make this home not only look 

and feel great, but reduces running 

costs. This home is modern 

without being sterile. 

This well thought out 

architecturally designed home 

exudes taste and comfort from 

the moment you step through 

the door. 

Executive 

exellence 

CAMBRIDGE 

From its coved trusses, 

Hinuera stone, cedar finishes 

and gable roof to its great 

indoor-outdoor flow, and covered 

outside area – this stylish 

modern house will tick all 

the boxes for almost every 

lifestyle. 

The clever design uses strategic 

placement of windows to 

ensure the house is filled with 

natural light. 

Built by multiple 

award-winning Master 

Builders, this masterpiece of 

contemporary living is a house 

that you will enjoy and be 

proud to call your home. 

Plumbing excellence 

Both bathrooms are fully tiled 

with quality fittings. Wallhung 

vanities offer a sense of 

space and cleanliness. 

The ensuite boasts a stunning 

free-standing bath creating a private 

getaway for mum and dad. 

Outdoor living 

This covered area is easily 

accessible from both the lounge 

and dining, family areas. 

The clever way the roof 

doesn’t step out from the exterior 

walls by too much but 

rather steps back in towards 

the building means it doesn’t 

create a shaded area late in the 

Leading the way in 

Waterproofing 

CENTRAL BRICKLAYERS 

Master bricklayers, Residential and Commercial 

Skilled in all aspects of masonry construction 

Proud to support Urban Homes 

Showers, Bathrooms & Ensuites 

Experts in supply & installation of Newline Pro-form Shower Bases 

Call John - Waikato Franchisee 

P: 0274 750 283 E: waikato@wet-seal.ws 

Camro Limited 

Independent Franchisee of the Wet-seal System (”Wet-seal Franchisee”): 

Grant Holder | 027 242 8364 | edholder@xtra.co.nz 

W e t - s e a l 

 

www.wet-seal.co.nz 0800 436 000 

BRANZ Appraised 

Appraisal No.655 [2013] 

Appraisal No.788 [2012] 

70205 

Creating an exterior inspired by you 

retaining decking 

concrete - exposed, plain, coloured 

fencing - timber, aluminium, iron, trellis 

70326 

11427 

kmdesigns@xtra.co.nz | www.kmdesigns.co.nz 

07 846 9273 OR 027 250 1001 

Proud to be associated with URBAN HOMES

URBAN HOMES 


ProShowers 

We fit all makes and models 

We offer an excellent prompt service with 

competitive rates and great back up service. 

We supply and fit shower domes. 

All our work is guaranteed. 

We wish to congratulate Urban Homes on their 

recent success 

P: 07 856 5764 • M: 027 264 4587 • proshowers@gmail.com 

70465 

www.alphascaffolding.co.nz 

Commercial | Residential | Industrial 

Commercial | Residential | Industrial 

07 870 1570 

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1570 

www.alphascaffolding.co.nz 

07 870 1570 

70499 

afternoon. 

This home supports multiple 

outdoor living areas for first 

thing in the morning to last 

thing in the evening. 

Opening out to a stunning 

private pool, the outdoor area 

is a true feature of this home. 

Sustainable award 

With the cleverly designed 

north-facing floor plan and use 

of thermal mass heating on 

the floors, this home has been 

designed to keep running costs 

to a minimum. 

There is in-slab underfloor 

heating and insulation throughout. 

It features LED lighting, 

R4.0 ceiling batts and R2.6 

wall batts throughout and a full 

grid connected solar system. 

There is a grey water system 

and fully buried 25000L tank 

and Hinuera stone cladding. 

Proud to 

support 

Urban Homes 

www.hostess.co.nz 

70235 

KITCHENTHINGS.CO.NZ COOKING REFRIGERATION DISHWASHERS LAUNDRY 

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Our team would like to congratulate Urban 

Homes on all their Hard Work and recent success 

P: 07 850 9959 | M: 027 485 1530 | www.waikatowardrobes.co.nz 

70201 

“Property Wealth 

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795 Te Rapa Road 

Hamilton, 3200 

13464


JOHN S MACDONALD 

Waikato’s 

Supreme Builders 

WAIKATO REGISTERED MASTER 

BUILDERS HOUSE OF THE YEAR 2016 

With the award for the 2016 Waikato 

Master Builders Supreme Renovation 

of the Year, John S Macdonald 

Builders gains its third Supreme 

Award, making it the only building 

company in the Waikato to achieve 

this milestone. 

The home which took out the 

Supreme Renovation Award on Friday 

22nd July is an historic double-storied 

house which was transported from 

Auckland to its site in Tamahere 

before its current restoration and 

revamp. The original features of the 

home have been lovingly restored to 

their former glory, while a chic ‘black 

and white’ theme gives the home its 

modern edge. 

The kitchen and six stunning 

bathrooms with their highly specced 

heritage fittings and exquisite 

mosaic tiles were all designed by 

Mal Corboys, New Zealand’s most 

awarded kitchen designer. The 

gleaming white kitchen, with its six 

metre long bench top embedded with 

two double sinks, is flooded with light 

from the glass doors which open out 

onto the wraparound deck. 

The glorious rural site, with its 

avenue of mature oak trees, has 

been developed into a ‘country 

club at home’, complete with 20m 

swimming pool and self-contained 

pool house which accommodates 

visitors, an astro-turf tennis court and 

cricket pitch, nine-hole mini-putt and a 

three hole pitch-and-putt. 

John S Macdonald has won Supreme 

awards with two other Tamahere 

properties: a charming rustic property 

in Pickering Road in 2012, and a 

grand Tuscan-style manor in Davison 

Lane in 2009. Each property is vastly 

different in style and construction 

while epitomising the individuality, 

style and elegance of their discerning 

owners. 

John S Macdonald Builders has been 

crafting outstanding homes in the 

Waikato for twenty years. 

Pencarrow Road 

Waikato Supreme winner 2016 

Pickering Road 

Waikato Supreme winner 2012 

Davison Lane 

Waikato Supreme winner 2009 

Contact John S MacDonald 

452 Tauwhare Road, RD 4, Matangi 3284 

Ph 07 855 8855 • A/H 027 4863 653 

john@jsmb.co.nz • www.jsmb.co.nz 

Office Hours 

Monday-Friday 7:30am - 5:00pm

JOHN S MACDONALD BUILDERS 


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HAMILTON 

With the award for the 2016 Waikato Master Builders Supreme 

Renovation of the Year, John S Macdonald Builders gains its 

third Supreme Award, making it the only building company in the 

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restoration and revamp. 

No expense has been spared 

in the superb renovation of this 

terrific home. 

Updated with incredible 

attention to detail, the six-bedroom, 

five-bathroom residence 

strikes the perfect balance 

between contemporary luxury 

and traditional charm. 

The kitchen is a dream 

come true, ticking all the boxes 

for family friendly functionality 

and fine dining with friends. 

The bathrooms have enjoyed 

a revamp too, not least the 

ensuite off the spacious master. 

A new layout has improved 

the sense of flow throughout. 

Light floods in through 

ample glazing. In the openplan 

area, extensive glass 

doors peel back to a wonderful 

wraparound deck. 

It’s a stellar spot to soak 

up the sun and serenity and 

Louvretec ceilings are a nice 

touch. Back inside, air conditioning 

keeps things cool in 

summer and warm in winter. 

Original details have been 

lovingly retained and restored, 

from the floors to the feature 

ceilings. Chandeliers and 

stained glass add opulence. 

The classic weatherboard 

exterior has been refurbished 

and kitted out in a fresh coat 

of colour. 

jenkin.co.nz 

0800 25 44 61 

jenkin.co.nz 

0800 jenkin.co.nz 

25 44 61 

0800 25 44 61 

Cladding homes 

since 1922 

Cladding homes 

since Cladding 1922 homes 

since 1922 

Designing & crafting superb wooden 

joinery & cabinetry since 1973 

Proud Winners of Nz Master JoinerAwards 2016 – 

Best Kitchen & BestWaikato/Bay of Plenty Region 

80302 

WHEN QUALITY MATTERS 

Proud to supply the tiling and 

underfloor heating to John S 

Macdonald. Congratulations 

on your award. 

Design and manufacture of custom made 

kitchen & bathroom cabinetry 

Specialists in expertly crafted exterior 

timber joinery 

Impact Tiling and Warmup 

07 847 9597 

office@impacttiling.co.nz 

www.impacttiling.co.nz 

80315 

Gillies Street, Carters Flat, Cambridge 

Ph 07 827 5981 Fax 07 827 9159 

info@wackrows.co.nz 

www.wackrows.co.nz 

80198



New Home over $2 million 


Sky’s 

the limit 

HAMILTON 

Standing proud on its 

hillside site, this towering 

three-level residence 

gives its neighbours in 

Frankton something to 

look up to. 

The 587sqm home is a 

wonderful role model 

for easy living, effortless 

entertaining and 

just the right level of 

extravagance. 

Separate living spaces, 

upstairs and down, offer 

options around socialising 

or enjoying peace and 

quiet. 

Sunlight spills into the 

incredible warm and comfortable 

interior. Framed 

through large swathes of 

glass, the lake views are 

instantly relaxing. 

Fixtures, fittings and 

furnishings are family 

friendly but show a discerning 

eye for design. 

A mix of sleek hardwood 

floors, tiling and 

plush carpet offer the best 

of everything underfoot. 

Outdoor living options 

are ideal for modern entertaining, 

as is the stateof-the-art 

kitchen with its 

sleek central island and 

discreet scullery. 

Four generous bedrooms 

and three wonderful 

bathrooms offer everyday 

luxury. 

The freestanding tub is 

ideal for soaking in at the 

end of a long day. 

WINNERS 

Waikato Registered Master Builders 2016 House of the Year 

 

0800 DO IT ALL 

 

(36 48 255) 

Proud to be associated with 

John S. MacDonald Builders 

info@switchedonelectrical.co.nz 

www.switchedonelectrical.co.nz 

70293 

Renovation Award over $500,000 

Gold & Category....John S Macdonald Builders Ltd 

PlaceMakers New Home $400,000 - $500,000 

Gold & Category....Urbo Homes 

Gold.......................Jennian Homes Coromandel Ltd 

Nulook New Home $650,000 - $1 million 

Gold & Category....Peter Vossen Builders Limited 

Gold.......................Glenn Diffey Builders Limited 

Gold.......................Urban Homes 

Gold.......................Gudsell Designer Homes Ltd 

Silver.....................K Built 

Bronze...................Cambridge Homes Waikato Ltd 

Bronze...................Jennian Homes Coromandel Ltd 

Carters New Home $1 million - $2 million 

Gold & Category....Sloan Annand Builder 

Gold.......................Stewart Hanna Limited 

New Home over $2 million 

Gold & Category....John S Macdonald Builders 

Limited 

Builder’s Own Home Award 

Gold & Category....Terranova Developments Ltd 

Gold.......................K Built 


Gold & Category....Urban Homes 

Gold.......................Vida Homes Limited 

Gold.......................Design Builders Waikato Ltd 

Gold.......................David Reid Homes Waikato 2009 Ltd 

Supreme Award and Waikato Registered 

Master Builders 2016 House of the Year 

Sloan Annand Builders for a home in Taumarunui 

Supreme Award and Waikato Registered 

Master Builders 2016 Renovation of the Year 

John S Macdonald Builders Limited for a home in 

Hamilton 

Lifestyle Awards 

Craftsmanship Award 

Sloan Annand Builder 

Sustainable Home Award 

Gudsell Designer Homes Ltd 

Heart of the Home Kitchen Award 

Stewart Hanna Ltd 

Plumbing World Bathroom Excellence Award 

Urban Homes 

Outdoor Living Award 

Stewart Hanna Ltd 

DVS NZ Interior Design and Style Award 

Peter Vossen Builders Ltd 

Proud to be associated with 

John S MacDonald Builders 

Congratulations on your recent success from 

the team at Satellite Aerial Connections 

70412 

handles 

and 

brass 

architectural hardware specialists 

CONSULT | SUPPLY | INSTALL 

12 Somerset Street 0800 HANDLES 

Hamilton www.handlesandbrass.co.nz 

Another successful project completed 

Suppliers and Installers of Door and Window Hardware 

to John S Macdonald Builders 

12 Somerset Street, Hamilton 

07 846 1235 

w: handlesandbrass.co.nz 

e: sales@handle.co.nz 

3781052AA 

Residential - Lifestyle - Civil 

0800 TV RECEPTION (0800 887 323) 

info@sacl.co.nz 

Tradition sowing 

Hydroseeding 

30308 

Come see us at our Showroom: 

443 Te Rapa Road Te Rapa Hamilton 

P.O. Box 20298, The Base, Hamilton 

Ph: 07 849 5974 or Fax: 07 849 5920 

Straw Mulching 

Irrigation Design/Installation 

Bruce Cooke 

PO Box 24106 Abels 3253 Hamilton www.urbanlawns.co.nz 

07 859 1177 | 027 688 5708 admin@urbanlawns.co.nz 

70285

TERRANOVA BUILDING & RENOVATION SERVICES 

13 


TERRANOVA BUILDING AND 

RENOVATION SERVICES 

Success is close to home for Terranova 

Building and Renovation Services’ Juliet 

and Sean Coleman. 

The company took away the 

Builder’s Own Home category 

of the Waikato Registered 

Master Builders House of the 

Year competition. 

Terranova’s renovation 

of the Coleman’s 1930s 

Cambridge bungalow, relocated 

from Hinuera, was a 

10-month labour of love with 

plenty of challenges. 

“It was a major renovation 

as it was a bungalow that was 

neglected and needed a huge 

amount of work to bring it 

back to life,” they said. 

Budget played a big factor, 

so the Colemans retained 

as much material as possible 

from the original bungalow. 

Existing windows, doors 

and frames were sanded and 

repainted wherever possible, 

with new joinery carefully 

matched with the existing 

look. 

“As with any old place it’s 

not all perfect, there are still 

some dings and dents from its 

history. Some were in a very 

bad way and took many hours 

to make presentable.” 

Matai floors were also 

retained, with dozens of staples 

removed before sanding. 

An extension to kitchen and 

Bungalow 

& behold 

CAMBRIDGE 

bathrooms required wooden 

floors, with additional material 

sourced from Rotorua 

High School’s gymnasium 

renovations. 

The boards were slightly 

narrower in width but tied in 

with a cross bar of matai, and 

carried through, with great 

effort made to line up the nail 

holes. 

The initial size of the 

bungalow was 200 sq m and 

Terranova added three extensions 

including kitchen/scullery, 

master bedroom/ensuite, 

Continues page 14 

Terranova Building & Renovation Services 

2016 Registered Master Builders 

Bungalow and Behold Award Winner 

Our main focus is to provide an excellent 

service to our clients and the end result to 

be a happy one from both sides. 

Sean and his team of four and an in-house 

interior design services pride ourselves 

on providing a very high standard of 

workmanship and quality craftsmanship 

you can count on for years to come. 

AFTER 

BEFORE 

Building and renovations 

Call Sean today on 0275 458 981 

www.terranovabuild.co.nz 

Interior design services 

Call Juliet today on 0275 362 559 

www.jcolemaninteriors.co.nz 

30082


Nulook New home $650,000-$1 million 

K BUILT 

K BUILT / TERRANOVA BUILDING & RENOVATION SERVICES 


K BUILT 

Strong lines, 

natural materials 

and multifunctional 

rooms conspire to 

create a modern 

Flagstaff home 

that’s blessed with 

timeless comforts. 

Modern 

family 

HAMILTON 

The floor plan places the children’s 

rooms upstairs while 

the master bedroom and living 

quarters reside below. 

When the kids eventually 

leave home, the owners will 

ultimately have a stunning 

one-bedroom apartment on the 

ground floor. 

Visiting friends and family 

can then enjoy privacy in the 

guest space. 

The home’s open-plan heart 

houses an Escea 1500mm gas 

fire – a saviour in winter. The 

TV is cleverly recessed into 

the space above. 

Extensive use of timber 

is a fantastic feature inside 

and out. A red cedar spine 

splices through the centre of 

the house; the material also 

appears in the ensuite as a 

splashback. Tasmanian oak 

floors and feature panels 

ensure the warm feel of this 

executive-style home. 

The spacious food hub and 

alfresco living spaces benefit 

from great indoor-outdoor flow. 

Glass balustrades allow an 

uninterrupted view of the pool. 

Extensive use of timber is a 

fantastic feature inside and out. 

A red cedar spine splices through the centre 

of the house – the material also appears in 

the ensuite as a splashback. 

Tasmanian oak floors and feature panels 

ensure the warm feel of this executive-style 

home. 

The spacious food hub and alfresco living 

spaces benefit from great indoor-outdoor 

flow. Glass balustrades allow an uninterrupted 

view of the pool. 

Clad in black cedar, this generously proportioned 

home sits beautifully in its moody 

Okete Landing setting. Twin gable rooftops 

are connected by a flat roof, creating interesting 

lines and spaces inside and out. 

Designed to maximise water and rural 

views, the home boasts good solar gain. 

Plenty of glass allows natural light to fill the 

interior, even on grey days. 

Exposed concrete floors look cool while 

doing their bit for passive heating. 

The large kitchen, which overlooks the 

open-plan living, is a lovely place to prepare 

dinner or indulge in some good old-fashioned 

Kiwi baking. The scullery allows the 

generous engineered stone benchtops to 

Rural 

relaxation 

HAMILTON 

remain clutter free. 

Superb indoor-outdoor flow makes it 

easy to enjoy the multiple alfresco living 

space – a combination of patio and decking. 

Four bedrooms and two beautifully 

equipped bathrooms, plus a formal lounge 

are in keeping with this modern country 

home. 

TERRANOVA BUILDING AND 

RENOVATION SERVICES 

From page 13 

bedroom, spare room, office 

and garage. 

“This changed the overall 

look of the bungalow but did 

not detract from it. The front 

of the house and the main 

living areas, dining, kitchen 

and main bedroom are all 

north-facing so gets sun for 

the majority of the day.” 

All ceiling panels needed 

replacing as they were sagging 

and rain-damaged by a sudden 

downpour the day after the 

roof was removed. Rimu scotia 

and beams in the existing hallway 

were removed, sanded, 

re-varnished and reinstalled. 

The main entrance offers 

welcoming light that leads to 

the living, dining and kitchen 

area. The front door and side 

panel windows are new joinery 

which creates a smart welcoming 

entrance and ties in with 

existing joinery. 

The living area is open plan 

with sitting, eating and kitchen 

space incorporated into one. 

Wooden bi-fold doors open 

onto a portico that provides 

much needed shade in the 

summer months and shelter in 

the winter. 

A new kitchen in the home 

was designed by the Coleman s 

with light, sun and functionality 

in mind. All glass throughout the 

bungalow was double glazed. 

“Our goal was to create a 

look that was seamless and 

continual throughout our new 

home.” 

Proud to support Sean & Juliet at 

Terranova Building with their entry 

Triclad Plywood Weatherboards are classically 

styled and rustically elegant; offering 

unparalleled weathering characteristics, 

inherent stability and longevity. 

Contact us on 

0800 874 252 

www.triclad.co.nz 

80249 

Publisher 

Alan Neben 

Ph: (07) 838 1333 

Mob: 021 733 536 

Email: alan@wbn.co.nz 

Sales director 

Deidre Morris 

Ph: (07) 838 1333 

Mob: 027 228 8442 

Email: deidre@wbn.co.nz 

Editor 

Geoff Taylor 

Ph: (07) 838 1333 

Mob: 022 694 1595 

Email: geoff@wbn.co.nz 

Production Manager 

Tania Hogg 

Ph: (07) 838 1333 

Email: production@wbn.co.nz 

ADVERTISING INQUIRIES 

Please contact: 

Sales Manager 

Jody Anderson 

Ph: (07) 838 1333 

Mob: 027 236 7912 

Email: jody@wbn.co.nz 

Candra Hansen 

Ph: (07) 838 1333 

Mob: 027 386 2226 

Email: candra@wbn.co.nz 

Joanne Poole 

Ph: (07) 838 1333 

Mob: (021) 507 991 

Email: joanne@wbn.co.nz 

Jo Ewington 

Ph: (07) 838 1333 

Mob: (021) 127 0920 

Email: jo@wbn.co.nz 

ELECTRONIC FORWARDING 

Editorial: 

News releases/Photos/Letters: 

geoff@wbn.co.nz 

Production: 

Copy/Proofs: 

production@wbn.co.nz 

Subscriptions: 

kim@wbn.co.nz 

Waikato Business Publications Ltd 

specialises in business publishing, 

advertising, design and print media 

services. Waikato Business News has 

a circulation of 11,000, distributed 

throughout the Waikato between 

Tuakau and Turangi, and to a 

subscription base. 

WaikatoBusiness 

PUBLICATIONS 

12 Mill Street, Hamilton PO Box 1425, 

Hamilton, 3240. Ph: (07) 838 1333 

Fax: (07) 838 2807 | www.wbp.net.nz

K BUILT 


15 

Gold Award Winning Master Builders for 20 years 

Your Design and Build Specialists 

Urban 

Rural 

Coastal 

If you are wanting to build with experts in building beautiful homes then look no 

further... Choose from our extensive range of designer plans or opt for our full design 

and build service. Contact us today for a free consultation. 

Contact: 

Concept home: 

Paul Kingsbeer on 027 443 9136 

or paul@kbuilt.co.nz 

19 Durham Heights, Flagstaff, Hamilton 

Open for viewing by appointment 

From concept to reality – full design and build specialists 

Kingsbeer Construction Ltd 

5 Karewa Place Te Rapa 

phone 07 8466442 or mobile 0274 439 136 

email paulk@steelshedsystems.co.nz 

www.steelshedsystems.co.nz


GLENN DIFFEY BUILDERS 

Nulook New home $650,000-$1 million 


A Hamilton home for discerning clients 

with an “experienced eye for detail” has 

won gold for Glenn Diffey Builders at the 

Waikato Registered Master Builders House 

of the Year Awards. 

The home took a golden prize 

in the Nulook New Home 

$650,000 to $1 million category. 

Divided into wings to allow 

for privacy and function, the 

home boasts a window-lined 

hallway that projects either side 

of a substantial entrance way. 

Schist-clad entry columns complement 

exterior pre-primed 

cedar weatherboards and corrugated 

Colorsteel roofing. 

The design allows the sun 

to flood in via large expanses 

of double glazed joinery, 

providing passive heating. 

A concrete floor was placed 

over a polystyrene raft system 

which provides outstanding 

insulation values. 

Heart 

warming 

HAMILTON 

Genuine NZ schist stonework. 

Traditional or thin veneer cut out 

of any suitable stone. 

Aztec fireplace distributor 

PROUDLY ASSOCIATED WITH 


Focus on quality detail in 

all areas of the house helped 

cement the gold. This detail 

includes a vaulted ceiling leading 

away from the entry, a gourmet 

entertainer’s kitchen and 

two super-modern bathrooms. 

The alfresco area with grooved 

roof lining is a highlight. The 

area, which extends the multiple 

interior living spaces, has 

hardwood purple-heart timber 

decking that combines well 

with the schist clad wood fired 

open fireplace. This forms an 

outdoor dining room that is 

used in summer and winter. 

Ducted heating via the ceiling 

space and LED lighting 

throughout provides ambiance 

and saves on energy use. 

Contact Mike Purcell 

021 112 4512 

www.stonewerx.co.nz 

80300 

Where Quality Counts 

GLENN DIFFEY BUILDERS LTD 

www.glenndiffeybuilders.co.nz 

027 284 0361 

30445



Residential and Commercial 

For over 20 years we have been providing 

Electrical and Integration Services including Home 

Automation, Security and Audio Visual. 

“Proud to be the preferred Electrical Contractors 

for Glenn Diffey Builders” 

0800 Live Smart (0800 548 376) 

info@smartliving.co.nz | www.smartliving.co.nz 

80457 

WHEELER DESIGN LTD 

Licensed Building Practitioner 

12 Ruakiwi Road, HAMILTON 

Contact Warren at wjwdesign@vodafone.co.nz 

Ph 07 839 0160 or 021 823470 

Committed to Glenn Diffey Builders 

as our preferred Residential Building 

Contractor 

Congratulations on your 2016 House 

of the Year award, from the team at 

O’Donoghue Plumbing 

Contact Martin O’Donoghue 

027 600 5088 

modonoghue1@icloud.com 

80347 

“Tiling that Inspires” 

Proud to be associated with Glenn Diffey Builders 

Nick Weeks | 021 389 070 | akipomasonary@xtra.co.nz 

80373 

Winner of the 1997 Waikato Master Builders Supreme House 

of the year and proud to be the designer of the second award 

won by Glenn Diffey for the same client. Glenn’s attention to 

detail and excellent workmanship is appreciated by all involved 

in his projects. Warren has had extensive experience designing 

new homes and house extensions. 

30073


Gib Show Home Award 

DESIGN BUILDERS 

Design Builders’ show home has been 

designed to fully maximise street frontage 

with its simple yet striking three gable ends. 

Using the full width of the section 

to opening up on the westfacing 

gully aspect, every square 

metre of land has been carefully 

thought out and utilised. 

The durable yet cost effective 

use of ply and batten as 

the primary cladding, accompanied 

with the steep pitched 

corrugate long-run iron sets 

the tone and style of this home. 

30235 

All New 

LevelStep ® 

Sill 

The black colour of the roof 

and cladding has been softened 

and broken up with the use of 

naturally oiled cedar ship-lap 

weatherboards. 

Due to the effect that the 

sun has on dark coloured claddings, 

Resene Cool Colours 

has been used due to its ability 

to reflect a large majority of 

the sun’s heat. 

Country 

charm 

HAMILTON 

Proud suppliers of windows and doors to 

Design Builders Waikato Ltd 

Frankton Aluminium 1982 Ltd 

07 847 4680 

䌀栀漀猀攀渀愀猀琀栀攀瀀爀攀昀攀爀爀攀搀瀀愀椀渀琀椀渀最挀漀渀琀爀愀挀琀漀爀 

昀漀爀䐀攀猀椀最渀䈀甀椀氀搀攀爀猀圀愀椀欀愀琀漀 ⸀ 

倀爀漀昀攀猀猀椀漀渀愀氀瀀攀漀瀀氀攀 ⴀ 瀀爀漀昀攀猀猀椀漀渀愀氀昀椀渀椀猀栀 

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倀伀䈀漀砀㜀㘀 Ⰰ 䠀愀洀椀氀琀漀渀䔀洀愀椀氀㨀漀昀昀椀挀攀䀀眀椀氀琀漀渀挀漀渀琀爀愀挀琀椀渀最 ⸀ 渀稀 

眀眀眀 ⸀ 眀椀氀琀漀渀挀漀渀琀爀愀挀琀椀渀最 ⸀ 渀稀 

Using steel portals throughout 

the central living pavilion 

to maximize the space created 

by the 35° roof pitch, this area 

only enhances the industrial 

barn style theme throughout. 

Equally the space created 

by the roof pitch within the 

storage trussed garage, provides 

ample extra storage. 

Installed throughout the home 

are five individually controlled 

zones for hot water underfloor 

heating, making temperature 

control easy and cost effective. 

At the eastern end of the 

central living pavilion, a large 

window greets the morning 

sun, projecting it through to the 

kitchen within. Meanwhile during 

the heat of the midday sun, 

the outdoor covered area shelters 

this area from direct sunlight, 

keeping it nice and cool. 

Large glassed windows on 

the western end of the building 

not only open up to the gully 

aspect but catch the late afternoon 

sun retaining its warmth 

to release during the night. 

The house has been designed 

and divided up into three distinct 

pavilions, one central living 

and two bedroom wings. 

One of the bedroom wings 

has been designed so that it can 

be completely shut off while 

not in use, saving water and 

electricity. 

Modern twist on barn 

style home 

The design puts a modern twist 

on a traditional barn style home. 

This four-bedroom family 

home in modern suburbia 

makes full use of its west facing 

gully aspect to break the 

psychological boundaries of 

inner city living. 

With simple steep roof lines 

and uncomplicated cladding 

design, the barn theme flows 

effortlessly from exterior to 

interior where similar aspects 

can be found. 

The monochromatic palette 

used throughout the home’s 

interior and exterior has been 

cleverly juggled with the use 

of texture and natural timber. 

With an open plan central 

living pavilion that opens up 

onto a covered outdoor living 

room, and two bedroom 

wings running adjacent, this 

home opens up into a socialite’s 

haven, being fully utilised 

by the entire family. 

Kitchen is at the heart 

of the home 

With three parallel wings making 

up this home, it is this 

central living pavilion that the 

home is based around, and in 

GOOD PROJECTS 

START WITH 

A SHARP IDEA. 


the heart of this pavilion is the 

kitchen. 

When guests are greeted 

into the house they pass 

through the front door into a 

spacious entry, which has been 

cleverly defined by the position 

of the open topped scullery. 

From here the cathedral like 

pavilion flows the length of the 

room, and with it the kitchen 

and dining area. 

Putting a twist on the traditional 

dining room sit down 

meal, the dining table has been 

permanently attached to the 

kitchen island making for a 

more social and relaxed atmosphere, 

while fully utilising the 

room’s dimensions. 

Engineered American oak 

flooring makes a seamless 

transition as it works its way 

onto the kitchen island and then 

unfolds to form the dining table. 

In keeping with the monochromatic 

palate of the home, 

a speckled white ‘Zealand 

Stone’ island top cascades 

down one end of the island, 

falling short of the floor below. 

In direct contrast, the honed 

granite bench top opposite containing 

the induction hob holds 

deep dark tones mixed with 

flashes of silver and brown. 

Black oak veneer units 

stand tall either side of the 

hob and range hood, broken up 

by a traditional ‘Brick Bond’ 

white subway tile splashback. 

Hidden behind an industrial 

black barn door to the east is 

a scullery which links directly 

with the garage, reducing the 

distance when putting away 

weekly groceries. 

The scullery houses ample 

storage options with soft closing 

drawers and full height 

pantry and open shelved units. 

Four LED-lit floating 

shelves divide the full height 

units making the space feel 

open and spacious. 

With a simple yet elegant 

design, the use of different 

materials and textures work 

cohesively to create the heart 

of the house. 

Luxury in the bathroom 

Walking into the master bedroom 

you are immediately 

engulfed with a feeling of luxury, 

as what could be a standard 

room opens up into an 

incredibly spacious and refined 

ensuite. 

A small bulkhead and the 

transition from carpet to tiles 

appears to be all that separates 

the two rooms, until two large 

opaque glass sliders appear 

from left of view. 

Again the use of texture 

brings the colour white to life 

with hexagonal imprinted tiles 

forming the backdrop to this 

space. 

Splayed out underfoot are 

matte black square tiles that 

KITCHENTHINGS.CO.NZ COOKING REFRIGERATION DISHWASHERS LAUNDRY 

GREAT PROJECTS 

START WITH 

THE RIGHT 

APPLIANCES. 

THE SPECIALIST 

IN COOKING APPLIANCES 

HAMILTON 

11 Maui Street, Te Rapa, Hamilton 3200 Phone 07 850 9040 facebook.com/KitchenThingsHamilton 

 

0800 DO IT ALL 

 

(36 48 255) 

Proud to be associated 

with Design Builders 

info@switchedonelectrical.co.nz 

www.switchedonelectrical.co.nz 

70229 

70494



19 

30053 

Proud to be associated with the 

Team Design Builders Waikato 

Congratulations on your recent 

success. 

New Concept Landscaping Ltd. 

James Bannister 

027 555 5324 

James@newconceptlandscaping.co.nz 

become warm and inviting 

with the press of a button as 

the hot water underfloor heating 

can be controlled to the 

preferred level of comfort. 

Centre stage of the ensuite is 

a very generous oak-veneered, 

double-bowled wall hung vanity 

that floats effortlessly in 

the space providing contrast 

between the floor and wall tiles. 

Two ceiling hung feature 

lights flank, ‘his and her’ 

mirrors with a soft warming 

light providing another level 

of depth. 

At the western end of the 

ensuite is a large pane of glass 

that frames the gully aspect 

beyond. At the centre of this 

window is an elegant white 

free standing bath with accompanying 

spout. 

A level entry shower sits 

neatly in the corner barely 

noticeable with its glass walls. 

Made for outdoor living 

With today’s climate being 

more about extremes, being 

able to entertain and enjoy outdoor 

living is something that is 

becoming all the more difficult. 

Creating a space that functions 

as equally as an indoor 

living room while still retaining 

the feeling of being outdoors 

was paramount in the 

design. 

Large level entry glass 

stackers open up from the central 

living pavilion making this 

outdoor area feel very much a 

part of the entire build. 

Playing centre stage directly 

opposite the stackers is an 

open wood fire wrapped in a 

soft grey coloured schist. 

Adjoining fire to the west is 

a custom-built outdoor kitchen 

containing a gas hotplate and 

bar fridge. 

On the opposite side of the 

fire is a purpose-built outdoor 

seat constructed out of sustainable 

garapa hardwood. The 

deep orange grain of the garapa 

brings a warmth to this 

space and softens the feeling 

that the Acid Etched concrete 

floor and schist fireplace give 

while linking directly with the 

cedar clad gable ends. 

On the western side of this 

area, three large glass sliders 

provide shelter from the 

prevailing westerly while still 

giving clear views to the gully 

aspect beyond. Outdoor speakers 

provide this space with 

background music that can be 

controlled independently from 

the rest of the house. 

Industrial barn style 

theme evident throughout 

When designing a home based 

around a style or theme it is 

very important that the theme 

is carried throughout the whole 

house. 

This industrial barn style 

home is clearly there to see on 

first approach and continues 

structurally throughout, but 

what really makes the difference 

is the link between this 

and the use of black (ebony) 

and white (half marino) as colours, 

combined with a variety 

of textures. As you enter 

through the front door you are 

greeted with an abstract piece 

of art containing an array of 

neutral colours that sits comfortably 

upon a wall featuring 

vertical grooves reminiscent 

of vertical tongue and groove 

timber linings of days gone by. 

This Hardie Groove panel 

can be found throughout the 

home, lining the back wall of 

both the study nook and one of 

the bedrooms. 

At the rear of the central 

living pavilion, sits a gas fire 

surrounded by a floor to ceiling 

column of painted brick 

bond clay bricks. 

Once again the texture 

created by this is enough to 

define the feature and provide 

contrast with the surrounding 

walls and ceiling, without 

being too over powering. 

Behind the cavity of the 

brick are cables for power, data 

and television should there be 

a wish to use this wall at a 

later stage. 

Leading to three different 

rooms of the central pavilion 

are three over sized black barn 

doors with exposed industrial 

steel rollers and tracks which 

really emphasise the barn style 

and provide contrast to the 

walls on which they are fixed. 

Behind the largest of these 

barn doors sits the media 

room, which like the rest of 

the rooms in the house boasts 

a 2.5m stud giving the extra 

feeling of space. 

At the centre of the eastern 

wall is a recess containing a television 

cladded in Forestwood 

Rustic Oak-oiled cedar similar 

to that of the exterior cable 

ends. With an LED strip light 

shining down the face of the 

cedar, it brings a warmth and 

cosiness to the room. 

This same cedar with painted 

out negative detail can be 

found in the powder room of 

the opposite wing. 

The switch gear used is 

designed to be sleek and subtle 

being absorbed into the 

background wall colour when 

viewed from front on. 

When viewed from side 

on, the plates protrude from 

the wall ever so slightly with 

a black backing giving the 

impression of floating switches. 

Safety power points have 

been used where there are no 

switches but power is available 

once a three-pronged plug is 

inserted. 

80103 

Proud to be the preferred choice for Design Builders 

Award Winning Homes 

SERVICES PROVIDED 

• Soils investigation and site assessments 

• Stormwater management plans 

• Site specific topographical surveys 

• Structural Engineering design and supervision 

• Site inspections and supervision 

Phone 07 560 3555 | Mobile 021 614 827 

24 Pengover Avenue, Cambridge 3432 

Eclipse Stonework are 

specialists in the laying of 

Schist stone. Our staff are all 

experienced stonemasons 

with many years of 

experience in supplying and 

laying stone. 

We are proud to be 

associated with Design 

Builders and congratulate 

Jeff on his award at this 

year’s House of the Year 

Awards 

Contact us on 027 436 0666 

Email: svr@xtra.co.nz 

30004 

Preferred plasterer for Design 

Builders Waikato. 

Our team congratulate you on 

your recent award. 

30448 

Master Plaster Ltd. 

masterplaster15@gmail.com 

Call us on 0211 540 756 

Find us on Facebook



Will your new home 

be our next award winner? 

• 

GOLD 

AWARD 



• 


Design Builders Waikato continues its award-winning record. At Master Builders House of The Year 2016, this 

outstanding showhome caught the judges eye and they awarded it a highy coveted gold. 

Every home we have entered in this prestigious competition has won gold. We create unique, one-off homes inspired 

by you. So if you’d like to have a chat about a home built around you, be sure to get in touch. It could be the start of 

another gold-winner. 

Check out our award-winning showhome at 49 Roy Hilton Drive, The Meadows, Hamilton, 

Friday to Sunday 12pm – 4pm, or for a personal appointment call Jeff on 0274 880 044. 

Ph 0800 456 456 

A home built around you 

www.designbuilders.co.nz 

DBW0013

Waikato Business News August/September 2016

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