Exclusive interview with Mihail Petreski,

Director at 3XP Solutions






A Nation's Greatness Depends On Its Leader

Suzy Kassem discusses the significance and weight

of having a heart-driven leader


High Level Conference on Road Safety

The Editor covers the Regional Transport Investment

& Road Safety Conferences


The CEO and Media Relations

James L. Horton analysis why CEOs should

serve as media spokespersons






With an extensive global network, you could

make things happen wherever you’re looking

to take your business.

At HSBC, we have experienced teams on the

ground in over 70 countries, where 90% of

the world’s trade and capital flows originate. *

This means we have both the expertise and

connections that could help your business

grow in today’s most important markets.

Talk to us today to see where our global

network could take your business.

Call 2380 8000 or visit


*Source: HSBC network analysis, Global Insight (2015) and United Nations Conference on Trade and Development (2014). Approved and issued by HSBC Bank Malta p.l.c., 116 Archbishop Street, Valletta VLT 1444 which is regulated by the Malta Financial Services Authority.

Malta Business Review



Exclusive interview with Mihail Petreski,

Director at 3XP Solutions



Suzy Kassem discusses the significance and weight of

having a heart-driven leader




Special coverage of the European People’s Party Congress





A study commissioned by the Malta Communications

Authority (MCA)


your perfect atmosphere



Our Golden Partners



April 2017



JP Abela interviews Ivan Calleja, Director of The

Convenience Shops





The Editor covers the Regional Transport Investment

& Road Safety Conferences


Unique Infographic presentation on Safer Roads in the EU



Minister for Transport and Infrastructure Joe Mizzi on

transport financing between EU Member States

18 48 56



James L. Horton analysis why CEOs should serve as media





More than ever people are turning to spiritual, meditative and religious

retreats as a way to reset their daily life and enhance wellbeing



71 years since her death, a pictorial narrative of trial, tribulation, suffering

and hope




Mangers who tell it like is find it hard to evolve in an unforgiving society



59 Checkpoint Malta: In Pursuit of Open Skies

Tourism Minister Edward Zammit Lewis tells us why investment in human

capital is crucial for the growth of our aviation industry




Paul Ricci speculates on whether glass windows could produce enough

electricity to power the energy needs of an entire building


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Jean Paul Abela; Antoine Bonello; Violeta Bulc;

George Carol; Andrew Hill; James L. Horton;

Suzy Kassem; Aude Rabault; Paul Ricci; Krystina

Sidhu; Charlie Williams, Wouter van Marken



Demajo Dental; DOI; European Commissioner

for Transport; EU/EP Plenary Session/

Institutions – External Relations; HSBC; ICF

MOSTRA; LinkedIN; Minister for

Competitiveness and Digital, Maritime and

Services Economy; Ministry for Finance; Ministry

for Transport & Infrastructure; Ministry for

Tourism; POLITICO SPRL; Taylor & Francis





“I love those who can smile in trouble, who can gather

strength from distress, and grow brave by reflection. 'Tis

the business of little minds to shrink, but they whose

heart is firm, and whose conscience approves their

conduct, will pursue their principles unto death.”

Leonardo Da Vinci


All rights reserved. No part of this work covered by copyright may

be reproduced or copied and reproduction in whole or part is strictly

prohibited without written permission of the publisher. All content

material available on this publication is duly protected by Maltese

and International Law. No person, organisation, other publisher or

online web content manager should rely, or on any way act upon

any part of the contents of this publication, whether that information

is sourced from the website, magazine or related product without

first obtaining the publisher’s consent. The opinions expressed in the

Malta Business Review are those of the authors or contributors, and

are not necessarily those of the editor or publisher.

Talk to us:

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Malta Business Review

2017 is turning out to be a fast year with a faster transient ending.

In December 2016, I wrote that the Oxford English Dictionary

may have made post-truth its word of the year, and that the

events of 2016 were not a rejection of knowledge. However, my

admonitions have turned into a reality! We are now living in a

post-truth, post-factual society and 2017 set to become known

as the year when authorities, and the evidence they wield, were

sent packing. Admittedly it looks that way. And also admittedly,

our leaders are opting to play to the crowd in the forthcoming

election campaigning. We are living in a surreal, past-by-date

political scenario, which is a direct consequence of the latest

dramatic developments and revelations made by a whistleblower

in the Panama Papers scandal, and wherein we have evidently and

miserably perceived a breakdown of law and order. Cue much handwringing and demoralisation

among people who advocate for better use of evidence in public life. They fear that we have entered

a world where everyone has their own reality, the truth has little purchase value, and demagogues

and soundbite writers rule on social media. But horrifying as it may be to witness the appeal of

people who trade in prejudices and make things up, to see lies and misinformation exposed but

still seemingly embraced, it is wrong to conclude that the public doesn’t care for truth. We should

not rush to this diagnosis for three reasons, I mentioned in past and bring again to bear testimony.

In the first place, the place of expertise and evidence in recent events was limited— too small a part

of the picture to conclude that people have rejected them. Many people in public life have learnt

what clinicians have long appreciated: that facts can be close to useless if you don’t engage with

context and lived experiences, irrespective of whether to challenge them or to appreciate them,

or both.

Which brings me to the second reason: In so far as experts and evidence have played a role in

these debates, it has looked like an alternative to engaging with people. It seems in Malta, for

example, that pro-debate politicians on the Panama Papers, fearing they couldn’t manage a sensible

discussion about the realities of institutionalised corruption and the best ways to handle it, instead

produced expert statements about many other issues, other than the issue itself! Certainly, we need

more serious legal and public accountability then a closed magisterial enquiry to account for the

facts, for evidence, even for expert opinion when it’s not over-reaching, and we should insist on it.

So here is the third and vital reason. Evidence, expertise, truthfulness, facts, knowledge… these are

public goods. We should not forget that other events this year have been defined by the public’s

quest for truth and a cry for more transparency and justice. Evidence and expertise have too often

looked like counsel to the knowing, rather than what we could be making them: the means by

which the less powerful can call the powerful to account. And all these answers may be found in the

resignation letter which Labour Whip Godfrey Farrugia handed to the Prime Minister, who is the first

in Maltese history to have gone under criminal investigation. So as Prime Minister Joseph Muscat

calls a general election a year ahead of time, drilling home the obvious, mainly that the economy

is doing so well, we linger in a dangerous institutional crisis without precedent. But if the economy

were doing so well, we should ponder and rationalise that Prime Ministers do not call a general

election a year ahead of time, and shear a whole year off their mandated term in government,

because things are going so well. That such an election ahead of its time has been convened only

implies one thing: things are going badly, or that the political state of affairs are set on a time-bomb.

And this is why the PM has to realise he is the problem and that he should have stepped aside and

put the country first.

It is sad indeed to take advantage of an electorate that does not know what to think, or what to

believe, of the incredible allegations being made and the spin to dissolve them. All Maltese should

now be expected to vote. They cannot do that in an informed way, as this simply does not exist

on our Island, even though we are in the EU. Any decision of an uninformed electorate should be


Whatever happens in the next weeks, we hope that all Maltese keep in mind that we are Roman

Catholics by faith, brothers and sisters through our DNA, that our country comes first and foremost

before the power to rule at all costs, and that unavoidably, truth judges man- “These are the things

you are to do: Speak the truth to each other, and render true and sound judgment in your courts.”-

Zecariah 8:16. We must judge according to the truth of things, lest evil turn us from the truth and

carries us away.

Enjoy the read, this month with an exceptional 16-page pull-and-keep special feature on transport

and logistics.

Martin Vella


Malta Business Review’s editorial opinions are decided by its Editor, and besides reflecting the Editor’s

opinion, are written to represent a fair and impartial representation of facts, events and provide a

correct analysis of local and international news.

Agents for:

4 5


Malta Business Review



Malta Business Review




by Martin Vella

MBR Editor recently had the opportunity to chat with Mihail Petreski, Director at 3XP Solutions,

who tells us why 3XP Group do things differently. Mihail believes giving customers the tools

and knowledge to not only manage their environment smarter and more efficiently, but also to

provide them with the know how to adapt to change. He maintains that technology is at its best

when it blends seamlessly into the customer experience.

MBR: Will you talk about the vision around

the founding of 3XP Group?

MP: The Company was established with the

vision to consolidate the expertise we had

in different technologies under one global

brand, 3XP Group. The vision for this company

is to provide a different take on the common

services and solutions you get from other

network and software providers.

Although each pillar within 3XP Group has the

flexibility to operate in its own space, every

business unit has been created to provide

support and further value to each other.

This model enables us to deliver a greater

customer satisfaction, which is the core focus

of our business.

MBR: There is much talk today around

purpose in brands. Will you talk about the

focus for 3XP Group around being a purpose

brand and how you define what that means?

MP: Just as we aim to create synergies among

various substructures internally, our purpose

is to help our clients do the same - form their

own expertise alongside the value we are

offering them through our unique project

delivery and managed service offerings. In

other words, we empower our customers to

take back control of their estate.

MBR: Would you provide an overview of

3XP Group and the keys to its success?

MP: 3XP Solutions was the founding Company

of the Group and it has really put us on the

map in the UK and Ireland. We have made

leaps and bounds every year and

We have been recognised

as Cisco’s 2016 Newcomer

of the Year in the field of

Communications, Contact

Centre and Collaboration.

3XP Development is the second addition to

the group; this is our Software Development

arm. In the short time that this company

has been running it has been able to make

waves in the industry through its unique and

in-house designed applications that allow

enterprises of all shapes and sizes to get value

above and beyond what vendors provide off

the shelf.

Despite the great success we have had due

to our product and service development, our

greatest key to success is our personnel. Their

expertise and outstanding focus on customer

service have been crucial to our increasing


MBR: Why does a collaboration solution

require a strong network at its foundation?

MP: In today's age of on-demand

collaboration, clarity, consistency and

presence across all mediums are more

important than ever.

Businesses can no longer afford to have a poor

enterprise collaboration platform if they are to

compete with their growing competitors, and

more importantly if they intend to retain the

young talent that is going to give them the

push that they need to thrive.

MBR: How does your IT Managed Services

provide a smarter way to manage your IT


MP: This is where 3XP Development has

really made an impact for the group. We

have designed a number of applications

that automate the troubleshooting and

maintenance of enterprise networks, as well

as help them implement change with less

complexity. It is through these applications

that we are able to offer our Managed

Services at very competitive prices - in recent

examples we have helped businesses save

30% from the cost of their Managed Services.

MBR: Is this a global company that happens

to be headquartered in UK, and now moving

to Malta, or are will you be a Maltese

company that does business globally?

MP: We are a global company, founded in the

UK, and are now establishing a local Maltese

office, 3XP Malta. It is our intention to work

with the local pools of talent within Malta and

abroad to provide the best level of service.

MBR: How do you balance the adoption

of new technology with maintaining the

personal touch that is so needed in this


MP: The adoption of new technology is

something that all businesses have to deal

with in order to stay competitive. However,

the key is not only to keep up with the latest

trends, but also to adapt to the change before

our Customers do.

The personal touch for us comes in many

forms, from the way we treat our Customers,

to the level of communication and

transparency we provide in every interaction.

We believe that helping our customers’

overcome their problems and reach their

business objectives are only possible through

ongoing communication, collaboration and

trust. Our focus is now on establishing 3XP

Malta as not only a pillar within 3XP Group

but also within the Maltese market.

MBR: How would you characterise your

next stage of strategic growth?

MP: 3XP Malta will take the expertise from

3XP Solutions & 3XP Development, and

form a reliable and flexible service offering

that we think will provide great value to local

businesses of all shapes and sizes. This new

venture will be led by local maltese resident

Mark Brincat.

I'm absolutely thrilled to be

bringing the experience I have

gained abroad to my home

country, Malta. (M. Brincat)

It’s no secret that we are great at collaboration

and communication design and services, and

with Malta’s position on the world technology

stage, we feel that that the expertise we have

to offer will really help local companies grow

and adapt with the influx of business that we

see coming into Malta.

This stage of the Group's development is no

different to any of our other stages; we need

to put in the work.

MBR: How would you describe 3XP Group’

culture around community engagement?

MP: At 3XP Group we hire based on aptitude

and attitude. With this culture in mind,

we are working with a number of recent

college graduates and start-ups to help them

transition from education to the workforce.

We believe in investing in the community’s

talent to drive not only the group’s progress

but also help shape the minds of our younger

generations. This will be a key factor in our

new venture in Malta.

MBR: What is the most rewarding part of

your job?

MP: The most rewarding part of my job is that

I am fortunate enough to love what I do.

Since I founded 3XP, every evening without

fail, I cannot wait for the sun to rise so that I

can get into the office and get back to work,

grinding to take this company to where

it needs to go. This good fortune of mine

wouldn’t be possible without the support

of my team, family, friends and my partner,

Marija. MBR

All Rights Reserved © 2017

Adam Sylla

Adrian Mascia

6 7


Malta Business Review


Malta Business Review

12 local ICT enterprises

recognised for innovative

use of ICT in Business

MCA hosts 6th edition of the MCA eBusiness awards

The 6th edition of the Malta

Communications Authority’s (MCA)

eBusiness Awards was held on Tuesday 11th

April, at the Mediterranean Conference

Centre, Valletta.

These awards have become an important

annual appointment in the ICT calendar

of activities in Malta and are aimed at

showcasing and encouraging new ideas and

best practice in the eBusiness sphere as

one of the key drivers of the Maltese digital

economy. 26, out of a record 55 nominations

made it to the finals across the 8 categories

awarded on the night.

ICT Academic dissertation with an eBusiness

theme category. The Best Tech Startup award

went to The Student Campus. New York

Best won Best Social Media Campaign for

its campaign developed by ANCHOVY. This

year’s winner for this particular category

was selected through 50% public voting.

Another novelty for this edition was the final

award of the night, the award for Best Use

of Technology in Business Transformation.

Presented by the Hon. Dr Emmanuel Mallia,

Minister for Competiveness and Digital ,

Maritime and Services Economy, this award

was won by the Pharmacy of your Choice

for its ‘Beyond’ an ERP Solution’, which was

developed by PTL Ltd.

in emerging economic pillars - from modern

health services, to novel methodologies in

education, to opportunities in the cloud

computing sector to the commercialisation

of orbital satellite systems – in a nutshell, it is

hard to think of a commercial or civil activity

in which ICT is not the underpinning currency,’

he concluded.

Dr Edward Woods, Chairman at the MCA

lauded the record number of nominations

received for this edition and acknowledged

that this was a direct reflection of both

a vibrant local ICT sector, as well as an

indication of the high profile that the MCA

eBusiness Awards have acquired in the ICT

ecosystem during the last six years. Dr Woods

also stressed the importance of eBusiness

in today’s growing digital economy and

commented on the Authority’s efforts in

encouraging local SMEs and microenterprises

to adopt eBusiness as part of their business



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Malta Business Review



Malta Business Review

Cittadella - Gozo


Social media - source of news for almost half of Europeans - has made the spreading of fake news easier and faster. With six out of

ten news items now being shared without actually being read, members of the Parliament have added their voices to those concerned

about the spread of disinformation, political propaganda and hate speech. Speaking in plenary on 5th April, they disagreed however

on how best to respond to the problem.

Social media not only serves as a source of

news for nearly half of Europeans, but it

also has made spreading fake news easier

and faster. Six out of ten news items are

shared without actually being read. MEPS

raised concerns about the spread of

disinformation, political propaganda and

hate speech in plenary on 5 April. However,

they disagreed on the best way to respond

to the problem. Watch our video above for

an overview of the debate.

Fake news consists of fabricated stories

posing as genuine journalism with the

aim of manipulating readers. As old as the

printing press, the phenomenon gained

momentum during last year’s presidential

campaign in the United States, not least

due to the growing use of social media as

a source for news. In fact viral fake news

received more engagement on Facebook

than real news in the final three months of

the 2016 campaign for the White House.

Fake news consists mainly of “clickbait”

and disinformation, content whose main

purpose is to attract attention, generate

traffic to a certain webpage and thereby

gain revenue from advertising. It can

also entail deceptive content created to

undermine political opponents. Russia, for

example, has been using disinformation in

its ongoing hybrid war against Ukraine.

What can the EU do about fake


A plenary debate in Parliament on 5 April

demonstrated that there is no agreement

between MEPs on how to best tackle the

proliferation of hate speech and fake news

online. Some MEPs such as Slovenian

S&D member Tanja Fajon called for fines

to be to be imposed on those who fail

to eliminate fake news or illegal content,

whereas others including UK ECR member

Andrew Lewer questioned who should

decide what hate speech is.

A number of MEPs vigorously criticised any

moves to introduce limits on free speech

online. “Censorship is not an alternative

when we’re trying to make the rule of

law meaningful online,” asserted Dutch

ALDE member Marietje Schaake. She

added: “I am not reassured when Silicon

Valley or Mark Zuckerberg are the de-facto

designers of our realities or of our truths.

German EPP member Monika Hohlmeier

also spoke in favour of fighting fake news

with appropriate legislation: “We do have

freedom of opinion, but you don’t have

alternative facts, you just have facts. It’s

essential that we take legal measures at the

EU level so that we can react effectively.

However, German GUE/NGL member

Martina Michels described it as naive to

believe that the problem of fake news

would disappear with regulation: “If you

take a look at the causes of populism and

hate speech, they are not on the internet.

They are found within society itself and it

is the climate in society that we will have

to change.

German Greens/EFA member Julia Reda

was also sceptical: “No technology is

qualified to make the difficult decision

needed to qualify hate speech. By relying

solely on technology, we are not helping

the victims and we are silencing free

speech.” She called for more investment

in law enforcement regarding hate speech

and spoke of the need to make it easier to

report online hate crimes. MBR

Credit: Plenary Session Article - Institutions /

External relations / REF. : 20170331STO69330

Surfacing the most beautiful spaces

The Factory, Mosta Road, Lija. T: 21 433636 www.halmannvella.com

10 11


Malta Business Review


“A Nation's Greatness

Depends On Its Leader”


To vastly improve your country and truly

make it great again, start by choosing a

better leader. Do not let the media or the

establishment make you pick from the people

they choose, but instead choose from those

they do not pick. Pick a leader from among

the people who is heart-driven, one who

identifies with the common man on the street

and understands what the country needs on

every level. Do not pick a leader who is only

money-driven and does not understand or

identify with the common man, but only what

corporations need on every level.

Pick a peacemaker. One who unites, not

divides. A cultured leader who supports

the arts and true freedom of speech, not

censorship. Pick a leader who will not only

bail out banks and airlines, but also families

from losing their homes -- or jobs due to

their companies moving to other countries.

Pick a leader who will fund schools, not limit

spending on education and allow libraries to

close. Pick a leader who chooses diplomacy

over war. An honest broker in foreign relations.

A leader with integrity, one who says what

they mean, keeps their word and does not

lie to their people. Pick a leader who is strong

and confident, yet humble. Intelligent, but

not sly. A leader who encourages diversity,

not racism. One who understands the needs

of the farmer, the teacher, the doctor, and

the environmentalist -- not only the banker,

the oil tycoon, the weapons developer, or the

insurance and pharmaceutical lobbyist.

Pick a leader who will keep jobs in your

country by offering companies incentives

to hire only within their borders, not one

who allows corporations to outsource jobs

for cheaper labor when there is a national

employment crisis. Choose a leader who will

invest in building bridges, not walls. Books,

not weapons. Morality, not corruption.


Intellectualism and wisdom, not ignorance.

Stability, not fear and terror. Peace, not

chaos. Love, not hate. Convergence, not

segregation. Tolerance, not discrimination.

Fairness, not hypocrisy. Substance, not

superficiality. Character, not immaturity.

Transparency, not secrecy. Justice, not

lawlessness. Environmental improvement

and preservation, not destruction. Truth, not


Most importantly, a great leader must serve

the best interests of the people first, not

those of multinational corporations. Human

life should never be sacrificed for monetary

profit. There are no exceptions. In addition, a

leader should always be open to criticism, not

silencing dissent. Any leader who does not

tolerate criticism from the public is afraid of

their dirty hands to be revealed under heavy

light. And such a leader is dangerous, because

they only feel secure in the darkness. Only a

leader who is free from corruption welcomes

scrutiny; for scrutiny allows a good leader to

be an even greater leader.

And lastly, pick a leader who will make their

citizens proud. One who will stir the hearts of

the people, so that the sons and daughters of

a given nation strive to emulate their leader's

greatness. Only then will a nation be truly

great, when a leader inspires and produces

citizens worthy of becoming future leaders,

honorable decision makers and peacemakers.

And in these times, a great leader must be

extremely brave. Their leadership must be

steered only by their conscience, not a bribe.”


Creditline: Rise Up and Salute the Sun: The Writings

of Suzy Kassem

13079 Business Duo Pack Campaign - The Executive (266 x 203mm) v1.indd 1 25/04/2017 11:0

Malta Business Review



Malta Business Review


MEPs call for stricter and clearer oversight

New rules to prevent further car emissions


The European Commission and most EU

countries failed to prevent car manufacturers

from cheating emissions test, according

to the final report by Parliament's inquiry

committee investigating the car emissions

scandal. It was set up in December 2015, a

few months after Volkswagen admitted to

falsifying test results in their diesel cars. In the

report adopted on 4 April, MEPs propose a set

of measures to prevent dishonest practices by

car manufacturers in the future.

Volkswagen and other manufacturers used

are believed to have used computer software

called defeat devices to cheat the tests. They

were able to identify when a car was being

tested and temporarily limit its engine power

and thus the amount of greenhouse gases

produced. On the road the same car would

emit up to 40 times more pollutants

Discrepancies between real-life conditions

and tests in the laboratory were not a secret,

and the use of defeat devices had already

been banned before the scandal, but the

authorities involved, both at the national level

and at EU level, neglected their responsibility

to further investigate the issue.

Dutch ALDE member Gerben-Jan Gerbrandy,

who was one of the authors of the final report,

said: “The member states were very, very

weak in their implementation of European

law. They were more interested in focusing on

the interest of national car industries than the

interest of normal citizens and air quality."

In the adopted report MEPs propose that

tests are carried out under varied real-life

conditions and involve a random element to

make cheating harder. They also want stricter

European oversight of the car industry with

clearly defined responsibilities. In addition

the manufacturers at fault should reimburse

consumers affected by the scandal. MBR

CREDITLINE: EU/EP: 20170331STO69307

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14 15


Malta Business Review


Turn your KPIs into actionable process

improvements with the right ERP solution

By Charlie Williams

Take Your Business To New Heights

Malta Business Review

Acumatica ERP delivers adaptable cloud and mobile technology with a unique all-inclusive user

licensing model, enabling a complete, real time view of your business anytime, anywhere.

The ability to identify and analyse your

operational KPIs is a vital way of understanding

how you can improve performance and

profitability. Nowadays, businesses of all sizes

are relying more and more on data driven

analytics – and the necessity of having a realtime

view into the company’s KPIs.

One of the most efficient ways to integrate

business processes and streamline reporting

across an organisation is through the

implementation of an Enterprise Resource

Planning (ERP) solution. An ERP solution is

an integrated software application used to

manage the internal and external resources of

an organisation. These include physical assets,

financial resources, materials, customers, and

human resources.

Acumatica is the world’s fastest growing

provider of cloud ERP software that

empowers small and mid-sized businesses

to unlock their potential and drive growth.

Built on the world’s best cloud and mobile

technology and a unique customer-centric

licensing model, Acumatica delivers a suite

of fully-integrated applications, powered by

a robust and flexible platform – all available

on the cloud or on-premises for easy-access

anywhere, anytime, and on any device.

Customer acquisition and retention is without

a doubt a critical business driver, therefore

visibility into your customer lifecycle is

paramount for growth. This can be easily

achieved with the Acumatica Customer

Management module, which allows an

organisation to set up its own customer

relationship management (CRM) process

and track various sales, marketing, and client

service KPIs along the way.

If you are in the services industry, then part

of measuring your success comes down

to managing project profitability. With the

Acumatica Project Accounting module,

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projects, schemes, or initiatives. No matter

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the project process is streamlined and KPIs

become easily manageable.

One of the hallmarks of most businesses is a

good product turnover when they close their

fiscal year. This may be quite a simple KPI to

measure for some business, but companies

that have a large variety and quantity of

stock might find this challenging. With

the Acumatica Distribution Management

module, product distribution management

becomes an easy and straightforward process.

Users can determine the business real-time

profitability, which can even be analysed

down to specific warehouses, product lines,

and locations.

The ability to coordinate product distribution

and manage customers’ expectations are

considered critical operational benchmarks.

However, the ultimate goal of any company

is to turn a profit, which is an integral KPI

for business owners and investors. With the

Acumatica Financial Management module,

the finance team can utilise a core set of

applications designed for companies with

complex requirements, yet are easy to use in

smaller organisations, making financial data

clearly represented in C-level dashboards.

Analysing KPIs is a vital way of understanding

how you can improve your business

performance. However, this is not always

an easy process due to the sheer amount

of different systems collecting data. With

Acumatica, companies can take control of

their business and play to their strengths by

tailoring the ERP solution to fit their precise


Learn more about Acumatica: www.


Email us at info@computimesoftware.com or

call us on +356 2149 0700. MBR



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16 www.maltabusinessreview.net 17

Malta Business Review



Malta Business Review


GROWTH is not

reaching all layers

of society

The guiding values of Partit Nazzjonalista

are solidarity and justice and the policies

of the Party are an embodiment of these

two principles. Shadow Minister for Social

Policy Paula Mifsud Bonnici said so in a

meeting with a delegation from Caritas


Paula Mifsud Bonnici said that, while

Malta is enjoying economic growth it is

also registering an increasing disparity

between the rich and the poor. The

Shadow Minister said that wealth creation

is not being equally and adequately

distributed to all strata of society. She

said that the rise in the cost of food shot

up by 16% since 2012 making it difficult

especially for families at risk of poverty.

Ms Mifsud Bonnici said that ageing has

developed into one of the major social

worries in Malta and Partit Nazzjonalista

has proposed for pensions to increase and

to have taxation removed. The Shadow

Minister also said that Partit Nazzjonalista

has committed itself to support concrete

proposals by civil society to increase the

minimum wage. Spokesperson for Family

and the rights of children, the elderly and

persons with a disability Robert Cutajar

said that, like Caritas Europa, Partit

Nazzjonalista puts the family at the centre

of its decsions. He said that policymakers

need to engage more with civil society to

tackle the major social challenges facing

our country today.

Stephen Spiteri, spokesperson for Housing

and the fight against poverty, said that

Partit Nazzjonalista has identified the

catalysts that are accelerating the risk of

poverty in Malta. He said that the rising

cost of living, the exponential increase in

rental costs and the lack of quality jobs are

leading to a higher rate of poverty. Stephen

Spiteri said that while the Government

speaks about employment there is no

creation of quality employment.

Shannon Pfohman, Caritas Europa Policy

and Advocacy Director, said that the

network seeks to promote wellbeing of

those most at risk of social exclusion.

She said that Caritas Europa bases its

working model on three pillars: the

family; an inclusive labour market; and

an effective social protection system.

Shannon Pfohman said that it is important

for policymakers and civil society work

to hand in hand to empower the most







Young people have to push for the vision and leadership that keep changing Europe. The

Leader of Partit Nazzjonalista Simon Busuttil said so while addressing the Young Members

Network of the European People’s Party.

Simon Busuttil said that it was the vision of EPP leaders that 60 years ago forged the

united Europe we know today. He said that while we have different challenges today, the

EU still needs the vision and leadership of a strong EPP.

The Leader of Partit Nazzjonalista said that he is in favour of a united Europe, first and

foremost because our country has benefitted greatly from it. He said that he himself was

once a member of the EPP Young Members Network and urged the new generation of

members to do their part in transforming the European Union. MBR

PN Leader Dr Simon Busuttil with Croatian PM Andrej Plenkovic

PN Leader Dr Simon Busuttil meets with ex-PM of Macedonia Nikola Gruevski

PN Leader Dr Simon Busuttil meets with German Chancellor Angela

Merkel during the European Popular Party Congress in Malta this month

PN Leader Dr Simon Busuttil Hungarian PM Viktor Orban

PN Leader Dr Simon Busuttil meets with

ex-PM of Macedonia Nikola Gruevsk

PN Leader Dr Simon Busuttil greets EU Commissioner

for Immigration, Internal Affairs & Citizenship Dimitris


PN Leader Dr Simon Busuttil with the Federal Minister of Economy

and Acting Chancellor of Austria Reinhold Mitterlehner

PN Leader Dr Simon Busuttil with the EU

Commissioner for Employment, Economic

Growth, Investment & Competitiveness Jyrki


PN Leader Dr Simon Busuttil with young EPP members

PN Leader Dr Simon Busuttil with the Irish

Taoiseach Enda Kenny

PN Leader Dr Simon Busuttil with chief

EU Brexit Negotiator Michel Barnier

Dr Simon Busuttil meets Deputy

Belgian PM Kris Peeters​


18 19


Malta Business Review



Malta Business Review


Partit Nazzjonalista Leader Simon Busuttil

When one looks between the lines of what

the populist Government said recently

this month, one realises that the capital

expenditure in the country has been slashed

by half. The Government didn’t say so

because it is populist and it just cares about

the headlines and not the full picture.

pay for equal work principle does not exist

because there are hundreds of people getting

paid less than other people doing the same


Partit Nazzjonalista Leader Simon Busuttil

said that this is the problem of populism and

why it is important that we attack populism.

“Populism is a threat and a challenge for the

European Union, and until we address it, it is

going to create problems for most of us, both

at a national level, but also at a European

level,” said Simon Busuttil.

favour of a referendum on the independence

of Scotland. “There are consequences for

populism, and the consequences can go

beyond an electoral cycle,” he said.

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Partit Nazzjonalista Leader Simon Busuttil said

In his speech, Partit Nazzjonalista Leader

• 50 x 50mm mesh x 3.0mm wire diameter

so when addressing the European Democrats








Students who are meeting at Dar Ċentrali,

referred to the success of the European

• 50 x 50mm mesh








• Extension to existing buildings and penthouses

during the same week when the European

Galvanised Steel Diagonals

People’s Party Congress in Malta which united

People’s Party organised its Congress in

• 3.8mm wire Shotcrete diameter

• Applied on-site using a shotcrete pump

Malta. Simon Busuttil was reacting to the

more than 1,500 delegates including Heads

• Concrete thicknesses vary from 40mm Shotcrete up to 80mm

Prime Minister’s recent press conferences He also insisted that populists tend to speak

• Offices

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about, ride over and exploit the problems of States, the Presidents of the Euroepan

• Concrete thicknesses vary from 40mm up to 80mm

Truth is, Simon Busuttil said, that the small fot vote-catching, rather than speak about Institutions, Opposition Leader, Members of

surplus was registered only because of the fact solutions. He said that it is time for true

• Industrial & Commercial Buildings

that the capital expenditure has been slashed politicians to unite to beat populism, to cut the European Parliament, and many other

by 47%, which is very significant. This besides their bluff and come clean with solutions. party members.

the fact that the recurrent expenditure still “We must challenge them to be honest,” he

increased, which means that instead of said.

• Hospitals

investing in infrastructure, the Government is He referred to the Brexit debate, and

Simon Busuttil encouraged the students

waisting money to try and get votes.

reminded those present about what Nigel

Farage used to say before the referendum, in attendance to make a difference in the

• Hotels

Another important aspect is the fact that but then had no idea what to do after winning

political scene today and in the future. “We

people cannot really feel the economic the Brexit referendum. He remarked that

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(+356) 2146


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precarious work is still there, whilst the equal this week, the Scottish Parliament voted in done,” said Simon Busuttil. MBR











Limited E-mail:



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- Website:







Tel: (+356) 2146 7421 - Fax: (+356) 2146 5202

20 JM Vassallo Vibro Blocks Limited E-mail: evg3dmalta@jmvibro.com - Website: www. jmvibro.com www.maltabusinessreview.net 21

Malta Business Review



Malta Business Review

Most consumers go online for information

on the products and services of interest

before purchasing

A study commissioned by the Malta

Communications Authority (MCA) in July

2016 has revealed that more than threequarters

of consumers across all age cohorts

in Malta and Gozo are using the Internet.

Whilst a laptop/desktop persists as the

main device for accessing the Internet by

the majority of internet users, smartphones

and tablets are growing in popularity with

increases of 29% and 17% respectively over

two years. Interestingly, the study shows that

more and more consumers are resorting to

the Internet during their purchasing journey.

In fact, 70% of users resort to the Internet as

the first port of call for searching for products

and/ or retailers before purchasing, regardless

whether the transaction is eventually

completed online or in a brick ‘n’ mortar

environment. The study also shows that 66%

of millenials who access the Internet on their

mobile, are reaching for their smartphones

whilst shopping in physical shops for further

information on the products of interest and

alternative prices.

The study also sheds light on consumer

behaviour across social media channels.

Consumers today are also using the Internet

to engage with retailers across multiple and

diverse channels. 87% of internet users are

active on social media, especially Facebook.

Another interesting trend that emerged from

this study is that around 78% of internet

users have become digital buyers, with the

majority claiming to have carried out an

online purchase in the three months prior

to the survey. This could be attributed to the

level of service that they are getting when

purchasing online, as the majority of digital

buyers claim to be satisfied with the overall

online experience.

More than half of digital buyers prefer to use

eCommerce marketplaces to conduct their

initial research, with 42% of these turning to

search engines as a secondary option. Only

19% initiate their shopping process on search

engines. The younger generations are the

ones more likely to refer directly to a retailer’s

website, although not to the same extent as

they do with online marketplaces and search


The growth in eCommerce is also evidenced

in the sheer number of consumers that are

purchasing online and the frequency of online

purchases. The number of consumers that are

purchasing online around two to three times

a month has increased to 33% from 20% in

2014. Those that purchase online on a weekly

Specialising in

bathroom fittings,

accessories, and

kitchen mixers.

basis, now reaches 13%, a significant increase

from the 3% registered in 2014. 80% of digital

buyers prefer a laptop/desktop as the device

of choice. This is manifested across all ages,

especially amongst the older Baby Boomers

(93%) and Millenials (85%). Interestingly,

74% use more than one device to shop

online - more than half are comfortable using

smartphones, whilst 31% are at ease with

tablets, for completing a purchase. Whilst

millenials lead the way with smartphones,

tablets are more popular with Baby Boomers.

This shows that shoppers are probably

starting to appreciate the convenience that

mobile devices offer, that of shopping when

and where they want.

Online buying from foreign websites remains

strong. The items mostly sought and which

look set to keep on increasing year-onyear,

are clothes and shoes at 77%, holiday

accommodation and flight tickets, both at

74%. One of the main reasons why a number

of consumers are not purchasing online is

the inability to see and try on items before

buying. Other factors that inhibit digital

purchases are mainly related to delivery and

lack of familiarity with completing an online

transaction, and these have, more or less,

remained the same over the years. However,

security issues and lack of interest seem to be

declining year-on-year.

Additional information

The field-work for this study was undertaken

in July 2016. The sample population was

stratified proportionately according to

the actual population, by gender and age.

The instrument used in this study seeks to

assess the digital capabilities whilst exploring

attitudes and buying behaviour preferences

by consumers in Malta & Gozo. MBR

The full report may be accessed here:


files/ InternetandeCommerceUseby




introducing a range

of kitchen sinks.

Psaila Street, Santa Venera / +356 2147 2241





Malta Business Review



Malta Business Review







by Jean Paul Abela

We speak with Ivan Calleja, Director of The Convenience Shops who explains how the Group

is putting convenience in the The Convenience Shops...

Ivan Calleja, Director of The Convenience Shops

As part of its Human Resources’ Employer

Branding programme, FIMBank plc recently

brought IT careers closer to the secondary

school Computing students of St. Paul’s

Missionary College, by means of a seminar

held at the Bank’s St. Julian’s Head Office.

The visit by the students included a range

of activities designed to make them aware

of the critical role of IT within FIMBank’s

operations, while providing them with an

overview of the available careers at the

Bank in this area.

The programme, which was implemented

by FIMBank’s IT Department included

presentations through which they were

introduced to the Group, and briefed upon

the various technologies, processes, and

dynamics involved in the running of the


Commenting on the visit, Clayton Said, Vice

President from the Bank’s IT Department,

stated that “The day’s programme was

underlined by our desire to put everything

we do at the Bank in terms of IT, within the

context of these young people’s studies.

Our primary aim was to demonstrate the

relevance and importance of their studies

to real world applications, and to make

them aware of career opportunities in the

field of information technology.”

“The FIMBank IT Department provided a

comprehensive summary regarding the

various technological processes adopted by

the Bank, to our students. Such exposure

to industry professionals is invaluable in

providing an accurate overview of what

an IT career entails”, commented Adrian

Mallia, Computing and ICT teacher at St.

Paul’s Missionary College.

Throughout the visit, FIMBank’s IT

personnel interacted directly with the

students, discussing career alternatives

and providing them with guidance in this

regard. The programme concluded with a

visit around various areas within FIMBank’s

Head Office, in particular its state-of-theart

data centre, where the students could

observe the Group’s core IT infrastructure.

For more information about FIMBank plc,

visit www.fimbank.com. MBR

What is the idea behind The Convenience


Congested parking slots, out-of-stock

merchandise, interminable checkout lines,

indifferent sales help or no help at all – once

these were facts of life that retail customers

reluctantly tolerated. Now customers enjoy

more retail alternatives than ever before; they

value quick and easy shopping excursions.

They expect retailers to meet their needs, not

the other way round. The retailer that spares

its customers hassles and delays wins their

business and outperforms its old-fashioned

competitors. From pre-purchase through

post-purchase, customers want convenience.

Why along the years one could notice the

rising importance of The Convenience


Gone are the days when convenience

retailers could get by with a limited and

unimaginative product range. Consumer

expectations are changing rapidly, and with

increasing competition and constantlyevolving

technology, retailers are being forced

to up their game. We, at The Convenience

Shop, are filling the gaps and easing our

customers’ hectic lives. Strategically located

in over 40 locations across Malta and with

extended hours of one-stop shopping,

we are adding value to our customers by

offering the right product, at the right price

and in the right place. We do our best to

stay close to our customers and even closer

to our employees. Employees are the key

to extraordinary service; employees who

excel in their endeavours through a high

level of job satisfaction, can provide the best

possible experience to our customers, hence

activating customer loyalty.

What is the idea of launching a training

centre within the The Convenience Shop?

This is a first-of-its-kind training centre

which will meet the need for improved

competencies in customer service training

aimed at front-line staff, managers and

leaders within the Group’s network of

outlets. We want to improve standards. We

value our customers who are increasingly

suggesting that staff attitude and behaviour is

of high relevance to them. At the same time,

employees are asking to be better trained

in order to handle customer needs more

effectively. The launch of this training centre

in our Gharghur outlet will provide a much

needed link between our customer needs

and the skills of our staff, providing a skills

boost to help in delivering what customers

expect. We are in the process of obtaining

government accreditation in recognition of

our drive to ensure that these courses will

be pivotal to its success and to the career

development of its employees. The training

programme will provide the foundation skills

necessary for one to become conversant in all

aspect of retail sales. Topics covered include

customer service and sales, inventory, store

appearance, security and safety and related

areas. This project will have a clear focus

on people development and assessment

to nationally recognised standards, helping

employers recruit and retain staff with the

required skill-sets.

What is the way forward for The

Convenience Shop group?

Back in 2009, when our first outlet was

opened in Zebbug little could we have

imagined that by 2017, The Convenience

Shop was to become a leading brand and a

household name, synonymous with genuine

and nourishing products. It was not long

before our operations started growing that

The Convenience Shop ensured it has a

relevant vast product choice and a pleasant

shopping experience. Working closely with

our suppliers we presently employ over 300

employees increasing the workforce to over

350 employees by end of 2017. Although

our past has been a celebration of success

and the present is very bright, the journey

never stops. The future entails continuous

hard work. We are only as good as our last

performance. The past is part of history but

we have to build on last week or last night's

performance to ensure the future is brighter

than the present. MBR

All Rights Reserved © 2017

The New SceNic


(By the people who invented the MPV)

EX 1.5 (110bhp) DCI €25,300

Scrappage scheme available on some models

Reg. No. S063

Renault CLIO

AU 1.2 (75bhp) 16V €12,900

Renault CAPTUR

eX 0.9 (90bhp)Tce €17,700

Kind’s, Auto Sales Ltd

Mosta Road, Lija LJA 9011. Tel: 23311126 / 23311131

Mgarr Road, Xewkija XWK 9012. Tel: 21550962

Model shown for demonstration purposes only

Renault MEGANE Hatch

DY 1.5 (110bhp) Dci €21,900



24 25


Malta Business Review






President of Malta, Marie-Louise Coleiro Preca

The President said that research conducted

both locally and internationally is making is

increasingly clear that the quality of the environment

is a key determiner of people’s

wellbeing, adding that “research indicated

that living in environments which are compromised

by pollution can reduce our standard of

wellbeing, which has a direct impact on our

standard of living”.

The President said this in light of last

year’s national conference on Wellbeing

which highlighted this alarming reality –

an imminent reality which was put in the

spotlight through a series of consultations

facilitated by the Community Forum within

the President’s Foundation for the Wellbeing

of Society. “These consultations”, she said,

“held with people across the Maltese Islands,

continuously raised awareness about the

importance of safe, healthy, public spaces, and

the important role that such spaces play, in

the lives of diverse communities in Malta and

Gozo”. “Such a focus on the need for green

spaces is also a prominent topic of discussion

raised by children and young people."

“Today’s conference is part of the outcomes

that the Community Forum has brought to the

fore.” She said that the forum is encouraging

“us to place a critical and proactive focus on

the questions at hand. The loss of our open

spaces, in both rural and urban areas, is a

social, as well as, an environmental challenge.

This loss poses the very real risk that we could

lose those precious places where we can,


Form strong and resilient

communities, build

relationships, and feel connected

to our environmental heritage

and to one another

President Coleiro Preca said that the loss of

green spaces because of construction, overdevelopment

and traffic, implies that we must

do more to ensure that the long-term health

and sustainable wellbeing of the individual,

the family and the community are kept at the

heart of our national agenda. This is where,

the President asked: “How can we achieve a

mutually satisfying balance between the need

to expand our economic and infrastructural

horizons, while still prioritising the dignity

of our citizens and the integrity of our

environment?” “According to indicators from

the European Environmental Agency, Malta is

one of the most noise polluted places in the

European Union”

Despite this fact, there is until now little

investment in research which raises

awareness and promotes responses to this

issue and its implications on human health.

She said that traffic, construction and certain

high-powered industries are all contributing

to a situation which, according to the Noise

Abatement Society of Malta, creates adverse

effects to health and wellbeing in our country.

On other fronts, The President said, “our

country remains dependent on fossil

fuels, and greenhouse gas emissions have

not declined in any significant way. The

implications this has on our climate and

adaptability to extreme weather events,

merits immediate attention”. She remarked

that Malta is rightly proud of successfully

achieving significant economic growth, whilst

also attracting thousands of foreign workers,

tourists, and visitors to our shores – and with

growing proportions of elderly people living

longer, with more fulfilled lives thanks to

improvements in our health care systems.

The President said that this increase in the

number of people on our islands means that

more people, and indeed, more vulnerable

people, are being exposed to increasing

levels of pollution. “One must note that very

young children, and even unborn babies, are

particularly vulnerable to air pollutants”

Quoting a recent report published by

the World Health Organisation entitled

‘Inheriting a Sustainable World: Atlas on

Children’s Health and the Environment’, the

President said that a large portion of the most

common causes of death among children

between one month to five years of age

are preventable, by interventions known to

reduce environmental risks. The same World

Health Organisation reports that a quarter of

deaths of young children in the world are in

fact due to pollution. “We cannot allow this

situation to continue”, the President said. She

urged national authorities to recognise that

issues of environmental health which affect

Malta, our Mediterranean Region and the

European Union, do so just as much as they

affect developing parts of the world.

“Furthermore, we cannot forget the increased

vulnerability of people living in poverty,

for which it is often impossible to escape

congested and unhealthy environments. We

cannot forget those individuals and families

experiencing precarity, not only socially and

economically, but also environmentally, and

the massive impact polluted environments

can have on their lives”, the President

said. “We must be brave, and admit that

environmental health inequalities are a reality

in Malta”

President Coleiro Preca said this in light of

the fact that an increased perception of air

pollution exposure is reported by persons

with lower educational levels and increasing

age, which indicates elevated risk levels

among these populations. Apart from this,

spatial issues regarding the location of

neighbourhoods in dense or high traffic areas

can play a significant role, which indicates

that living in more affluent, residential areas

makes one less vulnerable to the full force of

air pollution exposure.

“I believe we must ask ourselves how large,

elderly and urban populations can best be

served, in terms of environmental wellbeing,

while also taking into consideration the effects

of climate change which are transforming the

world for future generations”, the President

said. “We definitely cannot afford to treat

environmental issues as isolated concerns any

longer, presuming that they always have clear

causes and can be fixed with an immediate,

one-off response”

She also stated that politically-motivated

rhetoric cannot be allowed to hide the

realities of climate change, which is a

powerful example of a global concern that

has universal causes. “I urge our authorities

to prioritise investment in preventative

strategies that will proactively keep us ahead

of the challenging curve, by applying foresight

and a long-term view”, she appealed, whilst

also stating that “Such investments are owed

to ourselves, in particular to our children,

and to all future generations. I would like to

take this opportunity to address the younger

generation, to speak out, and to make us,

adults and authorities, realise that we are

accountable to this far-reaching vision for the

sustainable wellbeing of all life on our planet.

Let me also take the opportunity to appeal for

diligence and integrity in all sectors, including

the planning sector, and for the absolute

recognition that people must come before


She urged politicians to work in synergy

with all stakeholders, towards a long-term

national environmental vision, strategy, and

action plan, that goes beyond party political

interests. This can only be achieved if a

continuous process of respectful dialogue,

among stakeholders, is begun and sustained

by all people of goodwill.

Lastly, the President thanked Dr Ruth

Farrugia, Director General of the President’s

Foundation, the team and all the people

who have participated in the Community

Forum, chaired by Dr Marie Briguglio. She

also thanked the Australian High Commission

in Malta for their continuous support of the

Foundation’s activities. She also thanked

Professor Bambrick, Chair of Population

Health at the Centre for Health Research,

School of Medicine, within the University

of Western Sydney, who was the keynote

speaker at the conference. MBR

Creditline: Office of the President/ DOI




Malta Business Review




By George Carol






Malta Business Review

David Abela, Managing Director of Eurobridge Shipping Services talks about the

challenges and significance of transport and logistics in today’s cut-throat industry

MBR: Can you briefly outline your analysis

on the present logistics trends and

developments, including reviews of existing


DA: Over the last few years the focus

internationally on transport and logistics

was to make it as eco-friendly as possible.

This brought along a general shift towards

multi-modal transport that included the

rail and short-sea modes of transport. In

logistics then, the shift was towards applying

automation as much as possible which meant

less error-prone systems. Here in Malta

the situation is obviously very different due

mostly to our size. We cannot use rail and

short-sea for transporting goods but it has

been noticed that burdnara are now investing

much more in new up-to-date equipment.

Logistically speaking, this is a local sector

which is still in its infancy and it will mostly

depend on the government on how much it

wants it to expand.

MBR: Is there a clear need for the European

Commission to develop a new logistics

policy, focusing on the main problem areas

of the transport and logistics sector?

DA: Big international companies such as

Amazon are now investing internally to

develop new and cost-effective ways to

reduce their logistical costs. This must prompt

the EU to tackle the extremely high expenses

in most of its ports that bring the costs up

immeasurably. If this is not done quickly,

some European operators will risk becoming

obsolete over the next decades.

MBR: How would you address such problem

areas as rising costs, increasing negative

external effects and insufficient quality and

quantity of relevant staff?

DA: This is such a difficult question to

answer and luckily enough I am not in a

position to have to tackle it internationally!

Unfortunately, I fear there is way too much

politics for external costs to be reduced in a

way that will have a positive long-term effect

on general costs. Locally, the employment

situation is such where employers cannot

have the leisure to choose who to employ

so they must invest heavily in training and/

or employ people with good previous

records which will though also mean having

to offer inflated salaries. The only solution

to decrease or control costs will then be to

invest in systems and equipment that offer

long-term savings.

MBR: What new actions need to be further

developed to improve the transport and

logistics sector?

DA: Decrease handling charges in ports

which does not necessarily mean paying

port authorities less but making them more

efficient then they are now. It could also

help that European governments and the

EU help out the industry more in investing in

new equipment. It is a known fact that the

EU refuses to grant funds to transport and

logistics companies because it is one of the

most polluting sectors. However, I feel this is

exactly why it should invest in R&D to make

this sector as clean and efficient as possible.

MBR: An effective and efficient EU market

is a precondition for economic progress,

and logistics play a pivotal role in this. How

is it important to have a focused set of

policy actions to optimise and improve the

performance of the logistics sector?

DA: Nowadays logistics plays an important

role in all industries. In such a huge economic

area as the EU, it is unimaginable to think

of all the movements that occur within the

block without proper logistics systems being

in place. I feel though that there is still a lot

to be done especially from the authorities to

improve on the current policies. Politicians

and professionals involved have to draw

up updated policies that will bring about

legislation which is in line with today’s market

needs. MBR



David joined EuroBridge as a

Customs Clearance Executive

in June 1998 and was promoted

to Operations & Marketing

Manager in December 1999.

In August 2000 he became

its Managing Director.

Previously, he worked with a

local transporter meaning he’s been involved in all

sections of the Freight Forwarding Industry. This

together with achieving a Diploma in Transport and

Logistics Studies (MCILT) has made him extremely

knowledgeable of the sector throughout these years.

The European Commission invited the editor

and managing director of MBR publications

ltd to participate in the Regional Transport

Investment Conference, which took place on

23-24 March in Sofia discussing new initiatives

aimed at boosting infrastructure financing in

Europe and facilitating the transition into an

efficient, safe and sustainable mobility. The

Conference brought together the Ministers

and high level personalities involved in

transport financing and planning from the

EU Cohesion Member States, the Western

Balkans and Eastern Partnership countries,

the European Investment Bank, the

The 2016 road safety statistics released today

by the Commission show a drop of 2% in the

number of fatalities recorded across the EU

last year. 25,500 people lost their lives on EU

roads in 2016, 600 fewer than in 2015 and

6,000 fewer than in 2010. A further 135,000

people were seriously injured on the road

according to Commission's estimates.

Following two years of stagnation, 2016 marks

the return of a positive downwards trend and

over the last six years, road fatalities have been

cut by 19%. While this pace is encouraging, it

may nevertheless be insufficient if the EU is

to meet its target of halving road fatalities

between 2010 and 2020. This calls for further

efforts from all actors and particularly from

the national and local authorities, which

deliver most of the day-to-day actions, such

as enforcement and awareness-raising.

Commissioner for Transport Violeta Bulc said

"Today's statistics are an improvement and

something positive to build on. But it's not the

figures that worry me the most – it's the lives

lost, and the families left behind. Just today

we will lose another 70 lives on EU roads

and five-times as many will sustain serious

"This Investment Conference will gave us the opportunity to progress towards achieving the objectives of the

Investment Plan for Europe, including on the development of the Trans-European Transport Network (TEN-T)

and of a low-carbon transport system and sustainable mobility in Europe, Western Balkans and Eastern partners.

I would very much welcome the active contribution of all relevant stakeholders, e.g. governments, investors and

project promoters, to discuss concrete ways to boost investments in transport projects, as well as needs for

advisory support or regulatory improvements. My services will present the new initiative to blend € 1bn of EU

funds with other sources of finance, to leverage private funds."

Ms Violeta Bulc, European Commissioner for Transport

International Financial Institutions, European

TEN-T Coordinators, project promoters,

investors and National Promotional Banks.

At the Conference, innovative financing

mechanisms of the Investment Plan for

Europe were discussed and the achievements

were presented. The participants learnt

about new initiatives for transport, such as

the Cleaner Transport Facility and €1 billion

from the Connecting Europe Facility available

for blending with funds of the European

Investment Bank or other private sector


On 23 March, during the dedicated project

discussion sessions, there will be the

opportunity for project promoters and

interested investors to discuss specific

transport projects, in terms of investment

opportunities, respective requirements

and potential need for advisory support to

improve the project quality. Project promoters

were requested to fill-in a project information

document available here and to submit it to

the European Commission by 28 February

2017 at MOVE-CEF-EVENTS@ec.europa.eu

ROAD SAFETY: Encouraging results in 2016 call for

continued efforts to save lives on EU roads

injuries! I'm inviting all stakeholders to step up

their efforts so we can meet the objective of

halving the number of road deaths between

2010 and 2020".

The chances of being killed in a crash vary

from a Member State to the other. Although

the gap narrows every year, those living in

the Member States with the highest fatalities

rates are still over three times more likely to

be killed on the road than those living in the

countries with the lowest rates.

2016 was also the first time the Commission

published data on serious road traffic

injuries based on a new common definition,

from 16 Member States representing 80%

of the EU population. Based on this data,

the Commission estimates that 135,000

people were seriously injured across the EU.

Vulnerable road users, such as pedestrians,

cyclists and motorcyclists accounted for a

large proportion of seriously injured people.





Malta Business Review







Malta Business Review



Informal Council in Malta


The Maltese Presidency, in collaboration

with the European Commission, is organising

a High- Level Stakeholder and Ministerial

Conference in Malta on 28 and 29 March

2017, bringing together road safety experts,

stakeholders, and policy-makers.

Recent EU-wide road safety statistics have

shown that for the second year in a row, the

number of fatalities on European roads has

not improved, and meeting the target of

halving the number of road deaths by 2020

is becoming increasingly challenging. This

conference, bringing together Ministers and

stakeholders, is an opportunity to discuss

the current state of play in road safety, and

the way forward to reduce the number of

road deaths and serious injuries. Participants

will have the opportunity to share their

knowledge, exchange best practices, and

discuss ways to continue improving safety of

European roads.


On 28 March, the day preceding the Ministerial

conference, road safety stakeholders will be

meeting together with the Presidency, the

Commission and the European Parliament

with the aim of proposing actions to improve

road safety. The meeting will be held in

a participatory form encouraging open

discussions around the key pressure points

of the road safety system where impact

can be maximised for better results. The

conclusions from this stakeholder meeting

will be presented to transport Ministers on

the following day.

The objective of this conference is to launch

a political debate and outline future political

direction. A Declaration on Road Safety will be

endorsed during the Ministerial Conference.

There will also be an opportunity to visit

information stands and exhibits where road

safety organisations will present their work.


Ms Violeta Bulc, European Commissioner for


In response to the recent slowdown in

reducing road fatalities, the Commission

held together with the Maltese Presidency,

a Stakeholder and Ministerial Conference

in Malta on 28 and 29 March 2017.

The two-day event brought together road

safety experts, stakeholders and policymakers

and is an opportunity to discuss the

current state of play in road safety, and the

way forward to reduce the number of road

deaths and serious injuries. A Declaration

on Road Safety will be endorsed during the

Ministerial Conference.


In 2013, private households in the EU-28 spent € 961 bn

in transport related activities, divided as following:

€ 961 bn

54.1 %

25.8 %

20.1 %




€ 24.05 bn are available for infrastructure projects

in the EU for the period 2014-2020. This is about

€ 47 for each European citizen.


€ 24.05 bn € 47/

Mr Hristo Alexiev, Minister of Transport,

Information technology and Communication, BG

Joe Mizzi during the Plenary session

Martin Vella interviewing Mr Dirk Beckers, Director

at INEA (Innovation & Networks Executive Agency

and Mr Jean-Eric Paquet, Deputy Secretary-

General of the European Commission

On average this is about

13 % of a household

income, almost the same

as we spend on food and

non-alcoholic drinks but

far more than we set

aside for education (1 %).


74 %


1 %


12 %

The completion of the TEN-T core network can create

Up to 10 million jobs

by 2030

Source: Estimates from Eurostat, national accounts, 2013 data / EU Transport in Figures 2015

Food and non-alcoholic drinks 13 %

Source: Calculated in man-years, DG MOVE http://ec.europa.eu/transport/themes/infrastructure/news/2015-06-29-cef_en.htm

Ms Maya Bakran, Deputy Director General

Delegates during the Plenary Session

Joe Mizzi during the Plenary session break

Main speakers during the journalist seminar

The Hon. Minsiter Joe Mizzi with MBR Publications Ltd

Martin Vella in Sofia, Bulgaria




Malta Business Review







Malta Business Review


Innovative technologies for safer roads


Serious injuries


370 PEOPLE 11 250 PEOPLE 135 000 PEOPLE























Speed Assistance




Fully automated

park assistance



Lane Departure

Warning System

Adaptive Cruise

Control (ACC)









-50 %



-40 %





32 www.maltabusinessreview.net 33





Malta Business Review


2016 road safety statistics:

What is behind the figures?






Malta Business Review


European roads remain the safest in the

world: in 2016, the EU counted 50 road

fatalities per one million inhabitants, against

174 deaths per million globally.

European roads remain the safest in the

world: in 2016, the EU counted 50 road

fatalities per one million inhabitants, against

174 deaths per million globally.

Last year marked a turning point in reducing

road fatalities: after two years of stagnation,

the number of those who lost their lives

on the roads was reduced by 2%. 25,500

people were killed in 2016, 600 fewer than

in 2015 and 6,000 fewer than in 2010. This

represents a 19% reduction over the last six


While reaching the strategic target of halving

the number of road deaths between 2010

and 2020 is still an extreme challenge,

it worth trying as every single saved life


As a comparison point, fatalities were cut by

43% between 2001 and 2010.


EU RTIC: Minister of Transport & Infastructure

How did the different Member States

perform in reducing the number of


While most Member States have improved their

road safety records since 2010, there is still a

significant gap in performance across the EU. In

2016, countries with the lowest fatality rate per

million inhabitants were Sweden (27), the UK (28),

the Netherlands (33), Spain (37), Denmark (37),

Germany (39) and Ireland (40). On the other hand,

those with the weakest road safety records were

Bulgaria (99), Romania (97), Latvia (80) and Poland

Which types of roads and which

users are most affected?

In 2016, on average only about 8

(79). Among the countries who registered the

biggest decrease in the number of road fatalities

from 2015 to 2016, we find Lithuania (22%),

Latvia (16%) and the Czech Republic (16%).

In 2016, for the second year in a row none of

the Member States had a fatality rate above

100 deaths per million inhabitants and most

EU countries recorded a fatality rate below 80

deaths per million inhabitants. Furthermore,

almost half of the member States reached the

best road safety records ever.

EU fatalities and targets 2001-2020

% of road fatalities occurred on

motorways; 37 % happened in urban

areas; most (55 %) occurred on rural


Road fatalities in the EU by type of roads

Car occupants account for the largest share of

victims (46%). Put together, vulnerable road users,

including pedestrians, cyclists and motorcyclists

account for the same proportion and are

particularly exposed in urban areas.

Road fatalities in the EU by transport mode

21 % of all people killed on roads were pedestrians,

and pedestrian fatalities decreased at a lower

rate than other fatalities (by 11 % since 2010,

compared to the total fatality decrease of 19 %).

Cyclists accounted for 8 % of all road deaths in the

EU. Motorcyclists, who are less protected during

a crash, accounted for 14 % of road fatalities. In

general, fatalities among vulnerable road users

decreased much less than the among all road


Preliminary Country by Country statistics for 2016

2010 2015 2016 2015-2016 2 2010-2016

Belgium 77 65 56 13% -24%

Bulgaria 105 98 99 0% -9%

Czech Republic 77 70 59 -16% -23%

Denmark 46 31 37 18% -18%

Germany 45 43 39 -7% -12%

Estonia 59 51 54 6% -10%

Ireland 47 36 40 13% -11%

Greece 112 73 75 2% -35%

Spain 53 36 37 2% -31%

France 64 54 54 0% -13%

Croatia 99 82 73 -12% -28%

Italy 3 70 56 54 5% -21%

Cyprus 73 67 54 * -23%

Latvia 103 95 80 -16% -28%

Lithuania 95 83 65 -22% -37%

Luxemburg 64 64 52 * -6%

Hungary 75 65 62 -8% -18%

Malta 36 26 51 * 69%

Netherlands 4 32 31 33 4% 3%

Austria 66 56 49 -11% -23%

Poland 102 77 79 2% -23%

Portugal 80 57 54 -10% -40%

Romania 117 95 97 1% -19%

Slovenia 67 58 63 8% -6%

Slovakia 65 57 50 -12% -22%

Finland 51 49 45 -6% -8%

Sweden 28 27 27 2% -1%

United Kingdom 5 30 28 28 1% -4%

EU 63 51.5 50 -2% -19%

* Statistically not significant

1. The 2016 figures are based on

provisional data; there might be

minor changes in the final data for

individual countries

2. Percemtages change in the

number of fatalities

3. Estimation based on data form

January toJune

4. Estimation based on data from

January to September

5. Estimatio based on data from January

to September MBR

Fatalities per million inhabitants by country - 2015 and 2016


www.maltabusinessreview.net 35

Malta Business Review

What does the new data on serious

injuries show?

For every person killed in traffic crashes,

many more suffer serious injuries with lifechanging

consequences. Serious injuries are

not only more common but are also often

more costly to society because of the longterm

rehabilitation and healthcare needed.

Vulnerable road users, such us pedestrians,

cyclists, motorcyclists or elderly road users,

are especially affected.

As of 2015, Member States started to

report data on serious injuries based on a

new, commonly agreed definition following

medical standards. The international MAIS

trauma scale (maximum abbreviated injury

score) has been used as the EU definition of

serious road traffic injuries. The ‘scale 3 and

more' (MAIS3+) is the one that applies to

serious injuries.

In November 2016, the Commission

published injury data from sixteen Member

States: Belgium, the Czech Republic,

Germany, Spain, Ireland, France, Italy,

Cyprus, the Netherlands, Austria, Poland,

Portugal, Slovenia, Finland, Sweden and the

United Kingdom. This was a major progress

in addressing effectively serious road traffic

injuries. The countries for which data is

available represent about 80 % of the EU's

population and account for 80 % of all


Based on the data provided, it is estimated

that 135 000 people are seriously injured on

EU roads. Therefore, on average there are

more than five serious injuries for each road

fatality in the EU. Most of those seriously

injured are vulnerable road users, such us

pedestrians, cyclists and motorcyclists, and

most are elderly, an age group that is growing

in number. Their proportion is even higher in

towns and cities.

A recent study[1]carried out with the

support of the European Commission

analyses the most common characteristics

of road traffic crashes that cause injuries of

a MAIS3+ severity. The study provides an

understanding of the most common factors

contributing to serious road traffic injuries

for pedestrians, bicyclists, motorcyclists and

car occupants in the EU. It collects knowledge

that will enable the future identification of

measures for effective prevention of serious

road traffic injuries.

What is the EU doing for safer roads?

Road Safety is a shared responsibility. In line

with the principle of subsidiarity, national

and local authorities are responsible for

most of the day to day actions, including

enforcement and awareness-raising.

For its part, the EU has created a general

framework for improved road safety with

legislation and recommendations, for

example by having introduced minimum

requirements for the safety management

of the Trans-European Transport Networks

and technical requirements for safe

transport of dangerous goods. Moreover,

the cross-border enforcement directive,


entered into application on 6 May 2015, to

tackle driving offences committed abroad,

and new legislation on roadworthiness

testing, adopted in April 2014, to decrease

the number of traffic accidents caused by

technical failures.

In 2015 another milestone for road safety

was reached with the agreement on the

deployment of innovative technology that

can save lives. As of March 2018, all new

vehicle types will have to be fitted with

the eCall system. eCall automatically dials

Europe's single emergency number 112 in

the event of a serious road accident and

communicates the vehicle's location to the

emergency services. eCall cuts emergency

services response time by up to 50% in the

countryside and 40% in urban areas. It is

estimated that eCall can reduce the number

of fatalities by at least 4% and the number of

severe injuries by 6%.

Ongoing initiatives include:

Review and monitoring of existing legislation:

a) A new proposal on the training

requirements for professional drivers was

adopted earlier this year. The objective of

this proposal is to contribute to higher road

safety standards and to facilitate the mobility

of professional drivers. The main novelties

include the modernisation of the training,

highlighting for example the protection of

vulnerable road users and the optimisation

of fuel consumption, as well as better

recognition of training undergone in another

Member State. The proposal will now be

examined by the European Parliament and

the 28 EU Member States in accordance with

the EU ordinary legislative procedure.

b) A review of the infrastructure safety

directive is under way to investigate possible

wider benefits of the directive, e.g. additional

protection for vulnerable road users;

identifying in a proactive way dangerous

sections of roads; supporting the proper

functioning of advanced driver assistance

systems such as lane keeping assistance; and

assessing how to encourage the extension of

the safety principles applying to TEN-T road

also to other more dangerous parts of road


c) Existing legislation is regularly

monitored by appropriate follow-up

measures, such as transposition checks,

evaluations, implementation reports and

in dialogue with Member States primarily

within the framework of expert groups and


Road safety is mainstreamed in the

discussions on innovative technologies

which have a huge road safety potential.

a) The General Safety Regulation

establishes the safety features and systems

that vehicles have to fit in order to be sold

in the EU market. The Commission published

on 12 December a list of 19 lifesaving safety

technologies that could be made mandatory

on new vehicles in the next update of

EU vehicle safety rules. Technologies on

the list having a high potential for saving

lives include, among others, Automated

Emergency Braking, Intelligent Speed



Assistance and Seat-belt reminders for all

passenger seats.

- To pave the way towards cooperative

intelligent transport systems and better

management of traffic, the European

Commission has adopted a European

Strategy on cooperative ITS, a milestone

towards cooperative, connected and

automated mobility. The Strategy will make

it possible to deploy vehicles that can talk to

each other and to the infrastructure on EU

roads as of 2019.

b) This is also linked to the on-going

work on automated driving, e.g. within the

Commission initiative GEAR 2030 which also

has a strong road safety aspect.

Studies and projects dedicated to further

improving the knowledge on serious road


a) The SafetyCube research project funded

under Horizon 2020 aims to support the

selection and implementation of strategies

and measures to reduce casualties in Europe

and worldwide. The project includes a

comprehensive analysis of accident risks, and

it will provide guidelines for the registration

and monitoring of serious road injuries.

The Commission stimulates and supports

Member States in their activities to improve

road safety through different knowledge

sharing platforms and activities, such as

the High Level Group on Road Safety, peerreviews

or the European Day Without

a Road Death, a joint initiative with the

European Traffic Police Network (TISPOL).

These occasions bring together policymakers,

experts, NGOs and the industry.

The Commission has furthermore created

and runs the European Road Safety Charter,

a large platform, with more than 3 200

members today, that mobilises public and

private entities as well as the civil society

in all the 28 EU countries for voluntary

commitments to road safety actions.

As part of its efforts, the Commission

is holding, together with the Maltese

Presidency, a Stakeholder and Ministerial

Conference in Malta on 28 and 29 March

2017, bringing together road safety experts,

stakeholders, and policy-makers. The

objective of this conference is to launch a

political debate and outline future political

direction. A Declaration on Road Safety

will be endorsed during the Ministerial


More information

All Commission studies and project reports

as well as much information, statistics and

best practices/guidelines can be found on

the Commission website on Road Safety.

Press release: Road Safety: Encouraging

results in 2016 call for continued efforts to

save lives on EU roads

[1] Study on serious road traffic injuries in




Minister for Transport and Infrastructure Joe

Mizzi said that Malta, in taking up its role

as Presidency of the EU Council earlier this

year, is firmly committed to facilitating new

opportunities for transport financing in order

to meet Europe’s mobility requirements

safely, sustainably and efficiently.

During his keynote speech at the Regional

Transport Investment Conference which is

being held in Sofia, Bulgaria, Minister Mizzi

said that Malta has advocated the promotion

of different innovative financing solutions

that could be deployed to facilitate the timely

realisation of Europe’s TEN-T infrastructure


“We are also firmly committed to exploring

new innovative financing solutions, such

as the Cleaner Transport Facility, a facility

launched during our Trio Programme by

the Dutch Presidency, which focuses on lifecycle

cost models that involve risk-sharing

financial instruments, also leveraging private

sector funds, a facility aimed to develop,

demonstrate and promote cleaner modes of

transport,” he added.

“As a cohesion country, I believe we have a very

clear understanding of the main challenges

currently being faced by many cohesion

countries in this region. There are difficulties

being faced in securing the necessary levels of

long-term financial investment in the sector,

in particular the challenges being faced

in mobilising the private sector to finance

infrastructure and mobility projects. Under

the Maltese Presidency we are building upon


the sterling work carried out under the Dutch

and Slovak Presidencies to enhance the

sustainability and competitiveness of the EU

transport sector. And I can assure you that

we will work tirelessly towards reinforcing

the functioning of the internal market and

towards achieving the objectives of the

Investment Plan for Europe”, Minister Mizzi


“As representatives of cohesion countries, we

are most fortunate that €63 billion, or 7% of

the total EU Multiannual Financial Framework,

has been allocated to the Cohesion Fund for

the period 2014-2020”, the Minister stated.

The Connecting Europe Facility is a

fundamental instrument designed to

promote growth, jobs and competitiveness

through targeted infrastructure investment

at a European level. Over the last three years,

some €24 billion of EU grants in the transport

sector will have been made available to

Member States under the CEF, including

more than €11 billion set aside specifically

for cohesion member states. These grants

are vital to support to the building of new

transport infrastructure or for rehabilitating

existing infrastructure to remove traffic

bottlenecks or complete missing links in our


The Minister added that, however, funding

from grants alone will not nearly be enough to

cover the cost of completing the TEN-T core

network by 2030, which will cost an estimated

€1.5 trillion. “So we need to be realistic

about how we will finance our transport

Malta Business Review

Vision and perspectives on the opportunities to

increase investment in transport

in cohesion Member States

The Hon. Minister for Transport & infrastructure

Joe Mizzi addressing RTIC in Sofia, Bulgaria

requirements and how we will complete the

TEN-T network. As infrastructure deployment

takes significant time to plan, secure financing

and deploy, the key time period to start

exploring and deciding upon the appropriate

financial mechanisms is now.”

Minister Mizzi said that one of the remaining

tools available for Governments to support

infrastructural development are the vast

financial resources locked up in the private

sector. The private sector is thirsting for

viable, suitable projects to be involved in

and to provide expertise for, but there are

some challenges when it comes to their

participation. The private sector necessarily

needs to match risk with reward, based on its

appetite for risk; on the other hand however,

governments also need to ensure that the

reward provided is commensurate with the

results achieved and that citizens receive

value for money.

He continued by saying that the new financing

tools available through the European Fund

for Strategic Investments are definitely

interesting; however, to be successful, the

challenges that remain need to be addressed.

“We need to have a vision to address these

challenges in order to boost transport

infrastructure financing and facilitate the

transition of Europe’s transport system

into an efficient, clean, integrated and safe

network of services and infrastructure”, the

Minister concluded. MBR




www.maltabusinessreview.net 37

Malta Business Review

From my standpoint, the Maltese Logistical

Sector is stagnant and has been dormant

for a while. Import and Export figures keep

recurring year, in year out. We are not

seeing any substantial growth, especially

with regards the Maltese Exports. Hence this

sector is becoming ever more challenging

and cut-throat for both local and overseas


Fuel prices and Climate Change: Fluctuations

in fuel prices have a direct impact on logistical

companies. There is an increasing global focus

on climate change with new environmental

regulations affecting such businesses.

This requires companies to revisit strategic

plans and to understand the issues that are

likely to create or destroy value.

Increased Competition: Competition in the

market is ever increasing, not only from

new small businesses, but also from the


THE CHALLENGES that the local T&L sector

is facing and recommendations from GFS

By Michael Quattromani

consolidation of larger companies. This has

resulted in significant pressure on prices and

therefore lower margins. Companies are

therefore trying to differentiate themselves

by offering a diversified portfolio of services

and by building a reputable brand.

Having said that, the Maltese T&L (Transport

& Logistics) sector has to start thinking

outside the box. Why are we only looking at

developing the factual hubbing concept? It is

a welcome idea however one has to envisage

the constraints that our island offers. Could

be the reason why we are not seeing any

substantial interest?

The Multimodal concept is picking up

momentum and we see that transit times to/

from China to Europe is creating an increase

in demand. Although pricing is still on the high

side companies are seeing the transit time

from 35 days reduced to half!

GFS Building (mrA009) industrial estate, marsa, mrS 3000 - malta







2122 1229 F: +356






e: info@gfs.com.mt

shipping lines

form alliances offering less grounds for

negotiation on their pricing to ensure their

survival and not a recurrence of the Hanjin


Nevertheless, there is always light at the end

of the tunnel and one has to look deeper into

what Malta can offer. We have seen success

stories within the Gaming Industry and

Financial Services and Ship Registries under

the Maltese Flag. Can this be replicated within

the T&L sector?

I would answer in the affirmative. With the

help of the constituent bodies and an open

mind local business must make it attractive

for such companies to consider.

The Maltese are at the forefront within

the Services Sector, is it time to put heads

together, put our differences aside and work

to develop the T&L industry which in reality

is a back bone to the economy. Without T&L

we would not have food on our table, cars

to drive and fuel, clothes to wear. The list is


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• FCL and LCL Consolidations

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• Airfreight – IATA Qualified



• Imports / Exports on Door to

Door; Door to Air/Port and Air/

Port to Air/Port Basis

• In House Customs Clearance

for both Imports and Exports

• Freight Forwarding “Road safety is a shared responsibility, and be draining our economies around 100 billion

• Project Cargo the Valletta declaration sets out clear roles to euro every year,” Minister Mizzi added.

• Special Cargo the European Commission, member states,

• Conference Logistics Handling

“Road safety is indeed a grave concern to us

industry and civil society, and establishes an

• Personal Effects

ambitious road safety target for reducing

all, but we are encouraged that past target

• Courier Service to/from Malta

the number of serious injuries between now

setting has led to some positive results. But

and 2030. It is only by a concerted effort and

so much more needs to be done. Throughout


cooperation between all stakeholders that we the Maltese Presidency of the Council of the

can hope to achieve these targets.”

European Union, we have placed European

road safety at the very top of our six-month

Minister for Transport and Infrastructure Joe agenda, and we have worked tirelessly with

Mizzi declared this during the opening of officials from DG-Move and with all of the

the High Level Stakeholder and Ministerial EU member states to prepare an important

Conference about Road Safety during Malta’s ministerial declaration on improving road

Presidency of the Council of the European



Transport Ministers adopt the Valletta

EU Commissioner for Transport and Mobility

Declaration on Road Safety

Violeta Bulc, and the UN’s Special Envoy for

Road Safety Jean Todt were also present Transport Ministers of the Member States

for this High Level Conference, where road of the European Union meeting in Valletta

safety stakeholders met the Presidency, under the patronage of the Maltese

the EU Commission, and the European Presidency of the Council of the European

Parliament with the aim of proposing actions Union reconfirmed their commitment to

to improve road safety. The conclusions from improving road safety by endorsing the

this stakeholder meeting will be presented to Valletta Declaration on Road Safety.

Transport Ministers tomorrow.

With this declaration, Transport Ministers

Minister Mizzi said that road safety is multifaceted

subject, and there are many different measures necessary to reduce the number

have agreed to continue to reinforce

measures that will contribute to reducing the of road deaths in the the UE by 2020 from

number of deaths and injuries on our roads.

the 2010 basline, and enhance cooperation

“Road traffic accidents also come at a high between Member States—including relevant

price for our countries, in terms of their high authorities, civil society, research institutes

financial, societal, environmental and health and the private sector—in particular with

costs. In fact, across the European Union, road regard to road safety plans and strategies

accident deaths and injuries are estimated to following a risk-based or an integrated

EU Commissioner for Transport and Mobility Violeta Bulc, and the UN’s Special Envoy for Road Safety Jean Todt, High Level Conference

Malta Business Review

Chair of the TRAN Committee (European

Parliament) Karima Delli deliver the welcome

address at the Maritime Session during the ‘High

Level Stakeholders Road Safety and Maritime

Conference’, held at Corinthia Palace, Attard.


They have also agreed to improve the

safety of road users by developing safer

road infrastructure, engage with relevant

stakeholders on the possibility of expanding

and integrating reduced speed limits, such

as 30 km/h in high-risk areas, in particular

areas where people work, cycle and play, and

to continue developing measures to ensure

post-collision care, early rehabilitation and

social re-integration of road traffic accident

victims, in cooperation with relevant public

policy stakeholders.

Minister for Transport and Infrastructure Joe

Mizzi said that the message is that Europe’s

top political leaders from all the EU member

states and from the European Parliament, as

well as high-level officials of the European

Commission and the United Nations, are firmly

and collectively committed to significantly

reducing the number deaths and serious

injuries on our roads. “I can confidently state

that road safety is once again at the top of the

agenda across Europe,” he said.



www.maltabusinessreview.net 39

Malta Business Review



Ministerial declaration on Improving road safety

Valletta Declaration

1. Transport ministers of the Member States

of the European Union, meeting in Valletta on

29 March 2017 under the Maltese Presidency

of the Council of the European Union,

reconfirm their commitment to improving

road safety. The persistently high number

of traffic fatalities (26 100 deaths in the EU

in 2015) and serious road traffic injuries is

a major societal problem causing human

suffering and unacceptable economic costs,

estimated to be in the order of EUR 50 billion

per year for fatal accidents alone1, and more

than EUR 100 billion when serious accidents

are included.2

2. There has been a steady and promising

trend towards meeting the common target of

halving the number of road deaths between

2010 and 2020, endorsed by the Council of

the European Union in 2010,3 but fatality

reduction rates have plateaued in recent

years. Of particular concern is the number

of fatalities and serious injuries among

pedestrians and cyclists. The target has

therefore become extremely challenging and,

unless further efforts are made, it may not be


3. The work on improving road safety should

not be measured only by counting road

deaths; the number of serious injuries is no

less worrying as it is five times higher than

the number of road deaths.2 We should

aim towards an ambitious overall target,

in the spirit of the UN General Assembly

resolution on improving global road safety4,

to drive the appropriate reduction measures.

Such a target needs monitoring through

comparable and reliable data, reported

using a common definition. Those data have

to be thoroughly analysed in collaborative

work between Member States and the

European Commission so that, based on their

robustness, appropriate additional measures

can be taken to reduce the number of such

injuries in the next decade.

4. The situation with regard to road safety

varies widely across the Member States.

A special effort should be made in those

cases where road safety is below the

European Union average, supported by

close cooperation and knowledge-exchange

among Member States.

5. Speeding, driving under the influence of

alcohol or drugs, and being distracted or tired

while driving continue to be among the major

causes of road traffic collisions. Failure to use

protective equipment aggravates the severity

of injuries. Particular attention should thus be

paid to improving road users' behaviour.

6. There is already a wide range of

instruments relating to, in particular, better

enforcement of traffic rules in the Member

States and across borders, better education

of, and awareness-raising among, road users,

as well as improvement of infrastructure and

vehicle safety, taking into account age and

roadworthiness. These instruments should

be readily applied.

7. Building on the principle of subsidiarity,

road safety is a shared responsibility, which

requires concrete and joint action by the

institutions of the European Union, the

Member States, regional and local authorities,

industry and civil society.

8. The transport ministers will undertake to:

a) continue and reinforce measures necessary

to halve the number of road deaths in the EU

by 2020 from the 2010 baseline;

b) enhance cooperation between Member

States, including relevant authorities, and

with civil society, research institutes and the

private sector, in particular with regard to

road safety plans and strategies following a

risk-based or an integrated approach (such as

the ‘Safe System’ approach);

c) take cycling5 and walking into account in

mobility plans, safety policies and measures

and, where feasible, consider the inclusion of

dedicated infrastructure;

d) improve the safety of road users by

developing safer road infrastructure,

bearing in mind the possibility of extending

the application of infrastructure safety

management principles beyond the Trans-

European Transport Network (TEN-T) roads;

e) engage with relevant stakeholders, as part

of urban mobility planning, on the possibility

of expanding and integrating reduced speed

limits, such as 30 km/h, into high-risk areas,

in particular areas where people work, cycle

and play;

f) ensure the effective deployment of the

e-Call system and reduce rescue times;

g) promote the undertaking of in-depth

investigations using relevant samples of

severe traffic collisions/accidents and

analysing the data to identify priority areas for


h) continue, in parallel with our efforts

towards reaching the 2020 fatality reduction

target, with the work towards: (i) reducing

the number of serious injuries in road traffic

collisions, and (ii) reporting reliable and

comparable data using a common definition

based on the MAIS63+ trauma scale by 2018;

i) set a target of halving the number of serious

injuries in the EU by 2030 from the 2020

baseline using this common definition and

in the framework of an overall road safety

strategy for this period;

j) continue developing measures to ensure

post-collision care, early rehabilitation and

social reintegration of road traffic accident

victims, in cooperation with the relevant

public policy stakeholders, in particular with

those representing road traffic victims;

k) effectively enforce road safety rules and

provide support to road enforcement bodies,

including through cooperation and exchange

of best practices, in particular with regard

to speeding, driving under the influence of

alcohol or drugs, failing to comply with traffic

light and traffic sign rules, being distracted

while driving, e.g. by using mobile devices,

and failing to use protective equipment.

Particular attention should be given to

preventive tools such as alcohol interlocks,

and to other technical support systems;

l) continue to work in international road safety

bodies7 to help accelerate improvements

in road safety through technical and nontechnical

means in Europe and further afield;

m) ensure adequate levels of funding for

future road safety policies, programmes and

research in accordance with: (i) the objectives

set out in national strategies and (ii) the

available financial resources of the Member


n) promote, together with the European

Commission, a Europe-wide road safety

culture based on shared values and improve

road users' behaviour through continued and

effective education and training targeting

different groups, taking into account the

specific needs of vulnerable road users8 as

Credits: ec.europa.eu; ec.europa.eu/transport/facts-fundings; AUDE RABAULT| Senior Media Relations

Officer - ICF MOSTRA; European Commission's Directorate General for Mobility and Transport



well as professional drivers;

o) support the deployment of compatible

and interoperable connected and automated

vehicles with proven safety benefits, as

mentioned in the Declaration of Amsterdam9

and the Commission's strategy on Cooperative

Intelligent Transport Systems.10

9. The transport ministers call upon the

Commission to:

a) enhance the protection of road users,

and in particular vulnerable road users, by

ensuring the deployment of new safety

features for vehicles, for instance through

accelerating the review of type-approval rules

in the General Safety Regulation as outlined

in the Commission's report to the European

Parliament and the Council entitled 'Saving

Lives: Boosting Car Safety in the EU';11

b) prepare a new road safety policy framework

for the decade after 2020, including an

assessment of road safety performance

taking into account the targets and objectives

set out in this declaration;

c) explore the strengthening of the Union's

road safety legal framework with a particular

focus on Member States' cooperation

on the mutual recognition of the driving

disqualifications of non-resident drivers,

without prejudice to the appropriate legal

base(s) for such proposals;

d) work with all stakeholders to establish

projects and initiatives to protect vulnerable

road users and facilitate the exchange

of knowledge and best practices among

Member States concerning road accident

investigation, as well as road safety strategies

and campaigns;

e) explore the potential of connected and

automated driving technologies, and of the

use of the data that is already available in

vehicles and infrastructure, to enhance road

safety while ensuring data security;

f) ensure that necessary resources are

allocated to research, programmes and

projects promoting road safety in Europe;

g) cooperate with Member States and other

key stakeholders on developing a Europewide

road safety culture.

10. The transport ministers invite industry, in

cooperation with civil society in the sector, to:

a) develop cooperative intelligent transport

systems, ensuring that new services

and systems are compatible, secure and

interoperable at European level;

b) develop and promote new technologies,

especially those automated driving functions

and driver assistance systems that reduce the

effects of human error and distraction, such

as advanced Intelligent Speed Assistance or

Autonomous Emergency Braking, protecting

in particular vulnerable road users;

c) promote the road safety potential of

cooperative, connected and automated


11. The transport ministers highlight

the importance of continuous work and

cooperation on road safety, and take note of

the contributions and commitments made by

stakeholders prior to and during the Valletta

conference. MBR



Malta Business Review


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to deliver!


Malta Business Review





• FCL and LCL Consolidations

• FTL and LTL Consolidations

• Airfreight – IATA Qualified


• Imports / Exports on Door to

Door; Door to Air/Port and Air/

Port to Air/Port Basis

• In House Customs Clearance

for both Imports and Exports

• Freight Forwarding

• Project Cargo

• Special Cargo

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• Personal Effects

• Courier Service to/from Malta

An allocation of €8 million has been made available for a new initiative to promote training activities held

between 19 th April 2017 and 30 th June 2020. Such activities will be financed (80% of eligible costs) from

the European Social Fund under the Operational Programme II (2014 - 2020).

For more details or further information kindly contact the

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Aid Scheme part-financed by the European Union

Operational Programme II – Cohesion Policy 2014 - 2020

Investing in human capital to create more opportunities and promote the well-being of society

Operational Programme II - European Structural and Investment Funds 2014-2020

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42 www.maltabusinessreview.net 43

Malta Business Review


Malta Business Review

eie educational group


to Providing

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• Striving to afford the best service to

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• Establishing itself as a leader in the

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• Contributing towards the social

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Learning a language or obtaining

an academic qualification is more

important than ever in the global

economy. eie Educational Group provide

students with a first-class educational

teaching and training service at a fair price.

Students ask for an excellent teaching

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social interaction trough regular, fun and

varied leisure programmes, as this improves

a learning experience.

eie Educational Group, was established in

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a long-standing commitment to the specific

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constantly expands its worldwide networks,

partners with established renowned

organisations, invests in its facilities and in

social commitments. The eie Educational

Group is redefining the landscape of modern


The eie Educational Group aims to develop

the appropriate competencies and

knowledge needed in planning, evaluation,

research and development tasks in education

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changes, both on local and global levels. This

network gives eie the key to be competitive

and to share the collective experience and

continuous professional development with

their cilients.

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Through its companies, the eie Educational

Group is able to offer the following services:

Academic programmes - Certificate,

Diploma, Bachelor, Master degrees

in various subjects for young and

mature adults are offered through

eie Institute of Education (Licensed

by the NCFHE as an institute of

Further and Higher Education –

License Number 2005-TC-001);

Training programmes - Business

courses, thematic seminars for

business excecutives offered trough

eie Mangement Centre;

English Language courses - English

courses at Beginner, Elementary, Pre-

Intermediate, Intermediate, Upper-

Intermediate, Business English and

Advanced levels are offered through

eie Languages Centre (Licensed by

the EFL Monitoring Board – License

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Student Accommodation - Provision

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44 45


Malta Business Review



Malta Business Review

Why Sudden Cardiac Arrest is

so deadly?

Sudden cardiac arrest (SCA) is the most

common cause of death from heart disease,

accounting for more than 63 percent of all

cardiac deaths. In SCA, the heart suddenly

stops beating normally. Without a blood

supply, oxygen-starved organs are irreversibly

damaged and will quickly fail...within a few


The only effective treatment for SCA is

Defibrillation. External defibrillation provides

a brief, effective therapeutic electric shock

through the person’s chest to the heart,

restoring the heart’s normal rhythm. While

people with heart problems are at high

risk of death from SCA, it can strike anyone,

anywhere, at any time without warning and

in some cases is the victim’s only symptom.

Even young people, people who appear to

be healthy, extremely fit athletes and people

with no history of heart problems can be

victims of this silent killer.

The definitive survival treatment for a SCA

victim is a defibrillation shock. Cardio

Pulmonary Resuscitation (CPR) or ‘chest

compressions’ and ‘mouth-to-mouth’

breaths, only temporarily circulate blood to

if a casualty is not shocked

within 5 minutes of collapse,

he/she will have less than 50%

chance of survival!

vital organs and on their own do not restore a

patient's heart into a healthy rhythm - a Shock

is needed…and fast!

The average national response time for the

arrival of emergency personnel equipped

with defibrillators is usually greater than 10

- 15 minutes - this is just TOO LATE! That is

why immediate access to defibrillators onsite

is extremely important. Each minute of

delay in delivering a defibrillation shock to a

Cardiac Arrest victim reduces the chances of

survival by 10% - Meaning that, if a casualty is

not shocked within 5 minutes of collapse, he/

she will have less than 50% chance of survival!

When a sudden cardiac arrest (SCA) strikes,

the first few minutes are critical to survival.

In the chaos and confusion surrounding the

event, it can be challenging for the average

rescuer, with only minimal training in CPR

and AED use, to remember and follow the

correct procedures. It’s during these critical

minutes that the Powerheart AED G5

becomes priceless. MBR



Google launches digital skills platform in Malta

Minister for Competitiveness and Digital, Maritime and Services Economy Emmanuel Mallia

For further details, contact Technoline Ltd. Tel 21 344345

Google has launched the Digital Workshop

programme in Malta. This is a new online platform

offering free training to everyone, from

SMEs to professionals and students who want

to grow their digital skills and increase their

knowledge in digital marketing.

The digital skills gap remains one of the big

challenges for the countries in the European

Union. According to the European Commission,

almost half of the EU population (47%)

is not properly digitally skilled, yet in the near

future 90% of jobs will require some level of

digital skills. The EC estimates that 756,000

jobs will remain unfilled by 2020 because of

this skills gap. In Malta, according to the Digital

Economy and Society Index (DESI), 21.3%

of the population have never used the internet

(EU average: 14.5%). When it comes to

digital skills, only 49% of individuals have basic

digital skills. This represents a decrease from

52% in 2015 (EU average: 56%).

It is to help tackle this digital skills gap that

Google has created the Digital Workshop platform,

available to everyone in Malta. Google’s

Digital Workshop allows anyone to get

their personalised digital tune-up online from

anywhere at any time. The platform covers

more than twenty topics explained through

digestible, action-oriented, and plainly spoken

lessons. These vary from how to build a

presence online, to running social media marketing,

or using the opportunities offered by

mobile phones to attract more clients, and

much more. Users can choose the topics they

want to learn about, or complete the whole

online course, receiving a certificate from

Google and IAB Europe.

Minister for Competitiveness and Digital,

Maritime and Services Economy Emmanuel

Mallia said: “Malta is facing a widening skills

gap, even if there are many efforts from every

country to expand the digital skills in different

target groups. The lack in digital skills in

EU businesses and governments are impacting

the ability to benefit from opportunities

that advanced technologies and digitisation

present to us. At the same time, the same

advancement in technology and digital tools

is making many jobs absolete, while creating

demand for a new set of skills. This has created

an urgent need to upskill the workforce.

Upskilling the workforce in the different commercial

sectors is a priority to the EU, and this

is also the same for Malta.

Malta is well-placed in many digital aspects

when compared to other EU countries. However,

we need to increase the basic digital

skills which may be hampering business to

flourish. Launching a pan-European comprehensive

training strategy would go a long

way towards upskilling the workforce. Organisations

like eSkills Malta Foundation and the

National Skills Council can guide us the way


Country Manager for Greece, Malta and Cyprus

Google Grigoris Zarifopoulos said: “We

believe technology can be a force for good,

helping students and professionals to succeed

in their career and businesses. As technology

and the web play a bigger role in our lives,

we at Google see it as our job to provide the

tools to help people make the most of this opportunity.

We have already provided digital

skills training to two million Europeans over

the past two years and today we are happy to

make our Digital Workshop programme available

to everyone in Malta. Whether you’re

a student looking for your first job, a small

business trying to attract new customers, or

a blogger interested in promoting your contents

across the world, I’d like to encourage

you to take advantage of the free training we

are making available today.”

Many people have already started to make

the most of the digital opportunity. Making

use of the free training offered by Google

Antonios Fiorakis, founder of Incrediblue, an

online booking platform for boating holidays,

learnt about the fundamentals of digital analytics.

He said: “The training helped me measure

how our users behave. I was amazed by

the accuracy of data insights. I discovered

details about my customers that helped me

grow my sales”. MBR Photos: MCDMS

46 47


Malta Business Review



Malta Business Review


In many ways, he was a typical CEO. He wouldn’t talk to the press. His predecessor hadn’t talked much to the media

either. Both believed it was performance that counted and not what was written or said about them or the company.

They had good records of performance, but here was his new head of corporate communications asking him to talk

to a reporter from The Wall Street Journal. Why should he? The CFO could handle the conversation. The head of

corporate communications persisted. “You know the direction of the firm better than anyone,” she said. “You are the

best spokesperson the company has.” The CEO thought about her words. What would the board think? What would

analysts do?


Some CEOs readily talk to reporters, and

others rarely do. Even CEOs of the largest

firms have remained out of sight during

crises. The CEO of Exxon waited five days

after the Valdez oil spill before appearing

on TV to explain how the company was


However, there are at least six reasons

why CEOs should serve as media

spokespersons. The first is that CEOs are

chief communicators of their firms and

the most credible. They have the largest

megaphone in a corporation: It is theirs

to use or ignore. Second, CEOs are the

most responsible for the future of their

companies and carry more authority

when talking about strategy. Third, CEOs

represent a corporate brand and reputation

of a firm more effectively and keep both in

focus, especially in a crisis. Fourth, CEOs

have more authority when discussing

company directions to those dependent

on it – employees, shareholders,

communities, regulators, etc. Fifth, no one

is listened to more closely when discussing

the firm’s expertise and how it relates to

local and national economies. Finally, CEOs

are a bulwark against negative perceptions

and conventional wisdom, especially with

ubiquitous communication in the internet

age. They are the prime proponents of the

benefits of their businesses to society.

That written, CEOs know reporters are

not the sole form of communication

available. Especially today with e-mail,

tele- and videoconferences, blogs, web

pages, town halls, walk-throughs, large

and small meetings, one-on-ones with

employees and shareholders and more,

traditional media seem to have receded in

importance. That is highlighted by a decline

in business and general reporting, even in

the largest US media such as The New York

Times and The Wall Street Journal. A CEO

by James L. Horton

might be justified in thinking reporters

are from the past and the internet is the

present. Why bother trying to convince

cynical media when there are other – and

easier -- ways to get a message out?


There are CEOs for whom media relations

is a duty they don’t like. They avoid it

because they may feel they aren’t good

in interviews. For others under pressure,

they feel they have no time to meet

with reporters. These are CEOs who are

scheduled months in advance. They may

be turning a company around or simply

overwhelmed. Meeting with the media is

a burden they feel they can’t take on, even

though they know they should. Besides,

they may feel it is not the right time to talk

to reporters if their firms are doing badly.

Still other CEOs see no perceived value in

talking to the media. The economic return

of spending an hour with a reporter is

less than doing something else, such as

reviewing the latest financial reports.

These are often the same CEOs who

believe their key communications concern

is for institutional shareholders. While they

meet readily with financial analysts, they

won’t give reporters a second thought.

There are some CEOs as well who know

their businesses are difficult to explain

and feel the media won’t grasp what they

do. These are often CEOs who tried vainly

in the past to describe their operations.

Then, there are CEOs who reject the idea

that they are chief salespersons through

the media for the firm and its mission. They

will sell their ideas to their employees,

customers and shareholders, but using a

third-party medium like the press is out of

the question.

In another class are CEOs who have dealt

before with the media but won’t do it again.

They have no trust in the media getting a

story right because they have been hurt in

the past. They may have an active dislike

for a reporter, editor or publication based

on personal experience. A typical example

is a CEO whose company was caught up

in media rage that was deeply unfair to

the firm and its employees. He refused all

further connections with the press, and

he was fortunate because his company

performed an essential but low-profile

business about which reporters rarely



It may not be possible to sway some

CEOs’ view of the media. It strikes them as

foolish and foolhardy for participating in

interviews with reporters who know little

about CEOs or their companies. These CEOs

ask how a reporter can write an accurate

third-party assessment of whether they

are doing good jobs. Moreover, they see

no noticeable harm to the performance

of their companies by not engaging. Being

practical minded, they want proof that

talking to reporters would make their jobs

easier and their companies’ returns better.

Unfortunately, there are few instances

where proof is immediate. Keeping open

media channels has long-term benefits

more than short-term returns. It is like

meetings between heads of state. They

may hold informal talks that lead nowhere,

but in times of crisis, they can make

realistic assumptions about each other

and actions each will take. One can keep

communications lines open with reporters

for years and not get major stories, but

when a crisis strikes and one’s credibility

is tested, the media respond positively or

negatively based on their prior experience

with a CEO.

There are essentially four options for

CEOs to deal with the media and four

consequent roles for communications. A


• Never talks to the media. The CEO

uses corporate communications as a


• Talks to the media under certain

circumstances. The CEO makes major

announcements and talks during

earnings announcements but not at

other times. The CEO uses corporate

communications as a gatekeeper

rationing the CEO’s appearances.

• Doesn’t fear the media and

understands its ability to amplify

his insights to the benefit of the

company and himself. The CEO uses

corporate communications to rank

media by importance to avoid taking

too much of the CEO’s time.

• Over-exposes himself and is

too available to the media. This

jeopardizes the CEO and raises

questions whether the CEO is paying

attention to company business.

Corporate communications shields

the CEO to protect him from himself,

sometimes whether or not the CEO is

aware of it. It is up to the corporate

communicator to adjust media

relations to a CEO’s temperament.


There is no rule of thumb for how much a

CEO should engage with the media. It is a

judgment call. Never engaging potentially

harms a company and the messages it

wishes to send to stakeholder audiences.

Always engaging can paint the CEO as a

blowhard and media hog. The corporate

communicator should use business

judgment to explain to the CEO where

and when the CEO should speak. To use

an analogy from baseball, the CEO can

be a starter who visibly leads the team in

the public’s eyes or a reliever who steps

in when a starter needs help. The CEO

can also serve as a symbol, visible to the

media, but who lets others do the talking.

There are guidelines for CEOs and

corporate communicators that may help

find the right balance. However, each

company and CEO is different. No two face

identical pressures from the environment

and market. Counsel should, therefore, be

customized for the situation a CEO faces.

That written, more often than not:

• A CEO should be out front in

proclaiming company strategy. A new

CEO in particular should be visible

until his vision is understood. This

may include media interviews to

reach the broadest possible audience

of stakeholders.

• A CEO should be visible when a

company is going through rough

times or a crisis. Particularly when

the media are focused on a company,

hiding from reporters is ill advised.

• A CEO should be visible when

introducing key products and

services to show that the company

stands behind its offering. The CEO

is a symbol of the importance of

products and services, even though

the CEO may do little more than

introduce those who will carry the


• A CEO should be visible when there

are major threats and opportunities

for his industry – especially

regulatory ones. When an industry

is endangered, or has enormous

growth potential, a CEO becomes a

recognised leader for how industry

participants will respond. The CEO

should be ready to take media

questions in order to explain the

company’s role in relation to the

threats and opportunities.

• A CEO should be visible when there

is an orderly succession. A CEO

should meet with the media when

introducing a successor in order

to show that succession is normal.

In this case, the CEO can step back

quickly and let the successor handle

most media inquiries.

These guidelines are not comprehensive,

but they provide a direction for how to

judge when it is best for a CEO to engage

in media relations. It is possible in some

industries for a CEO to meet with the

media rarely and in other industries to

meet with reporters often because of

the kind of industry it is. In all cases, it is

important to use a CEO’s time judiciously.


When a CEO is adamant in opposition to

media relations as an ego trip or waste

of time, the corporate communicator’s

credibility is not enough to change the

CEO’s mind. In this instance, a corporate

communicator needs to gather support

from other senior executives and even

from the board of directors. This needs

to be done over time and carefully to

bring the CEO around without manifest

pressure. It assumes that the corporate

communicator has a good relationship

with senior executives and access to

directors. Not all do. In fact, some

corporate communicators rarely meet with

the CEO and report through other senior

leaders who do not provide them “face

time” with the CEO. When this happens,

the corporate communicator learns to live

with the problem and do the best one can.

It is a less-than-optimum scenario. MBR




Malta Business Review



Malta Business Review

Spiritual retreats change feel-good

chemical systems in the brain; May

prime for spiritual experiences

More Americans than ever are turning to

spiritual, meditative and religious retreats

as a way to reset their daily life and

enhance wellbeing. Now, researchers at

The Marcus Institute of Integrative Health

at Thomas Jefferson University show

there are changes in the dopamine and

serotonin systems in the brains of retreat

participants. The team published their

results in Religion, Brain & Behavior.

“Since serotonin and dopamine are part

of the reward and emotional systems

of the brain, it helps us understand why

these practices result in powerful, positive

emotional experiences,” said Andrew

Newberg, M.D., Director of Research in

the Marcus Institute of Integrative Health.

“Our study showed significant changes

in dopamine and serotonin transporters

after the seven-day retreat, which could

help prime participants for the spiritual

experiences that they reported.”

The post-retreat scans revealed decreases

in dopamine transporter (5-8 percent)

and serotonin transporter (6.5 percent)

binding, which could make more of the

neurotransmitters available to the brain.

This is associated with positive emotions

and spiritual feelings. In particular,

dopamine is responsible for mediating

cognition, emotion and movement,

while serotonin is involved in emotional

regulation and mood.

The study, funded by the Fetzer Institute,

included 14 Christian participants ranging

in age from 24 to 76. They attended an

Ignatian retreat based on the spiritual

exercises developed by St. Ignatius Loyola

who founded the Jesuits. Following a

morning mass, participants spent most of

the day in silent contemplation, prayer and

reflection and attended a daily meeting

with a spiritual director for guidance and

insights. After returning, study subjects

also completed a number of surveys

which showed marked improvements in

their perceived physical health, tension

and fatigue. They also reported increased

feelings of self-transcendence which

correlated to the change in dopamine


“In some ways, our study raises more

questions than it answers,” said Dr.

Newberg. “Our team is curious about

which aspects of the retreat caused the

changes in the neurotransmitter systems

and if different retreats would produce

different results. Hopefully, future studies

can answer these questions.” MBR

Creditline: Taylor & Francis

Article Citation: Newberg, A., et al.

“Effect of a 1-week Spiritual Retreat on

Dopamine and Serotonin Transporter

Binding: A Preliminary Study.” Religion,

Brain & Behavior. 2017. http://www.



Read the full article online: http://www.





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researchers, scholarly societies, universities

and libraries worldwide to bring knowledge

to life. As one of the world’s leading

publishers of scholarly journals, books,

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spans all areas of Humanities, Social

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Jefferson, through its academic and clinical

entities of Thomas Jefferson University

and Jefferson Health, including Abington

Health and Aria Health, is reimagining

health care for the greater Philadelphia

region and southern New Jersey. Jefferson

has 23,000 people dedicated to providing

the highest-quality, compassionate clinical

care for patients, educating the health

professionals of tomorrow, and discovering

new treatments and therapies to define the

future of care. With a university and hospital

that date back to 1824, today Jefferson is

comprised of six colleges, nine hospitals, 34

outpatient and urgent care locations, and a

multitude of physician practices throughout

the region, serving more than 100,000

inpatients, 373,000 emergency patients and

2.2 million outpatients annually.

Belonging to the EU is a

good thing for 64% of Maltese

In the eyes of a growing number of citizens,

belonging to the EU is a good thing.

According to the latest Eurobarometer survey

of Europeans’ attitudes, figures are virtually

back at their pre-crisis levels in 2007.

The survey, commissioned by the Parliament

shows that EU membership is a good thing

in the eyes of 64% of Malta. This figure is

seven (7) percentage points higher than that

perceived by the EU average (57%).

European Parliament President Antonio

Tajani said: "The findings of the European

Parliament survey of Europeans’ attitudes

towards the European Union are, for the

first time since the start of the crisis in 2007,

very encouraging. They show that European

citizens expect the Union to respond with

a single voice to their very acute fears

about recent international upheavals that

have made the world more uncertain and

dangerous. It is up to us, as political leaders, to

show them that they are right. To this end, we

must persuade them, by our daily work and

our decisions, that the Union can both protect

and improve their daily lives."

Malta’s voice counts in the EU

79% of Maltese consider that Malta’s voice

counts in the European Union, up by 3

percentage points from last year. This figure

is much higher than that registered for the

EU average (63%). At the same time, 47% of

Maltese perceive that their voice counts at EU

level, with the majority of respondents stating

that they are quite interested in European

affairs (62%).

Need for more EU action to fight against

terrorism, unemployment, tax fraud

Migration is one of the biggest concerns to

the Maltese citizens, with 85% of respondents

saying that the European Union should do

more than what it is doing at the moment.

Furthermore, the Maltese would like the EU

to do more in addressing current challenges,

such as the fight against terrorism (83%) and

unemployment (78%) and tackling tax fraud

(75%). These figures are at the same level of

the majority of European respondents.

Reacting to the latest geopolitical events, such

as the growing instability in the Arab world,

the increasing influence of Russia and China,

Brexit and the election of Donald Trump, up

to 73% of respondents prefer the EU to find

a common response over individual national


On addressing the challenges posed by Brexit,

75% of the Maltese believe that Malta would

be better placed if it acts jointly with other EU

Member States rather than acting individually.

While 75% of Maltese are concerned with the

election of Donald Trump as President of the

United States of America, and prefer that the

EU responds with a single voice. MBR

27.901 intervista

18 - 27/03/2017

500 intervista

18 - 27/03/2017

Metodoloġija: Wiċċ imb'wiċċ

Sentejn għall-Elezzjonijiet Ewropej tal-2019










50 51


Malta Business Review



Malta Business Review


Anne Frank was a German-Jewish girl who

died at the Bergen-Belsen concentration

camp in early March of 1945. She became

famous around the world when her diary,

which chronicles her life in hiding during

the Nazi occupation of the Europe, was

published. Click through the gallery to

read about her remarkable life as we

commemorate the 70th anniversary of her


“One day this terrible war will be over. The

time will come when we will be people

again and not just Jews! We can never be

just Dutch, or just English, or whatever,

we will always be Jews as well. But then,

© Universal History Archive / we'll want to be.” - April 9, 1944, an excerpt

Universal Images Group/REX; from The Diary of Anne Frank

Anne Frank's life in photos:

71 years since her death


Everett Collection/REX;

Otto gifted Anne a red-and-white

checkered cloth-covered diary shortly

before her 13th birthday. Anne

immediately started using this diary to

document her daily life. Though her initial

entries were mundane, as time progressed

it reflected the changing social times. In

one of her entries, Anne listed various

restrictions imposed upon the Dutch Jews.

“I hope I will be able to confide everything

to you, as I have never been able to confide

in to anyone, and I hope you will be a great

source of comfort and support.” - June 12,

1942, an excerpt from The Diary of Anne



David Bagnall/REX;

Pictured: The occupants of the annex: Top row - Edith Frank-Holländer, Margot Frank,

Anne Frank and Auguste van Pels. Bottom row; Otto Franks, Fritz Pfeffer, Peter van Pels

and Hermann van Pel.

Anne (right-hand picture, center) was

born to Otto Frank (center, behind) and

Edith-Frank Hollander on June 12, 1929

in Frankfurt, Germany. She had one sister,

Margot (left), who was three years older.

The Franks lived at 307 Marbachweg

(left-hand picture), a large house in a

quiet multi-cultural neighbourhood. In

1939, they were joined by Rose Hollander

(Edith’s mother), who lived with them until

her death in January 1942.

“I have loving parents and a sixteenyear-old

sister, and there are about thirty

people I can call friends.” - June 20, 1942,

an excerpt from The Diary of Anne Frank

Universal History Archive / Universal Images Group/REX


C Gascoigne/Robert Harding/Rex;



Pictures: Anne is seen in photographs by

Otto Frank, taken in 1941.


Pictured: A view of the attic of the



While their mother, Edith, perished

at Auschwitz, Margot and Anne

were relocated to the Bergen-Belsen

concentration camp on October 28,

1944. Nine months after their arrest,

Margot and Anne died within days of

one another of typhus in March of

1945, only a few weeks before the

camp's liberation by the British on

April 15.

3 4

Pictured: Front row, left to right, Otto Frank (center) is seen here

with his colleagues Miep Gies, and Bep Voskuijl; (back row, left to

right) Victor Kugler and Johannes Kleiman.

Pictured: Anne Frank (front row left) and her sister Margot

(back row right) at Margot's 8th birthday party in their

neighborhood of Merwedeplein in February 1934.

As the Nazi Reichskommissariat

Niederlande (civil government appointed

after the 1940 Dutch surrender) tightened

their strangle hold so anti-Semitic

sentiment grew, the Franks decided to go

into hiding in July 1942. The space behind

Otto’s office premises was fashioned

into the secret bunker. This "annex" or

Achterhuis was made up of a series of

small rooms that could be accessed by an

secret entry hidden behind a bookcase.


dennisvdw/Getty Images

The house on Prinsengracht, where the group hid, and the neighbouring area was in

a deplorable condition after the war. To save them from demolition, the Anne Frank

Stichting was set up in 1957 with the help of Otto. In 1960 the Anne Frank House was

opened to the public, aimed at educating people about Anne’s life and her ideals. MBR

52 53


Malta Business Review



Malta Business Review

EQUIOM fly Malta flag at

London superyacht event

Replacing a long-lost tooth

with a Dental Implant

Equiom will be attending ‘Superyacht Investor’,

a two day conference held in London

from 3 – 4 May. A unique networking

forum, the event attracts a dynamic mix of

financiers, brokers, shipyards, lawyers, tax

specialists, trust companies, registries and

other key industry players from around the

world. This year’s agenda will cover everything

from boat building and yacht finance

to whether the Trump Presidency is boosting

sales in the US.

Representing Equiom's yachting team will

be Ayuk Ntuiabane (Director - VAT, Equiom

Solutions) and Chris Cini (Legal Counsel,

Equiom Malta). The team will be available

to discuss Equiom’s yachting services including

multi-jurisdictional yacht registrations,

bespoke ownership structures for

VAT and tax efficiencies, EU importation

and Maltese yacht leasing, among others.

Entire assets of Malta-based women’s

clothing manufacturer go up for sale

Entire assets of Malta-based women’s

clothing manufacturer go up for sale

The assets of a Chinese-owned clothing

factory in Malta are to be sold by private

treaty by UK valuer and asset disposal firm


Leisure Clothing, which manufactured

women’s clothing in Zejtun for a range

of high-end high street brands including

Emporio Armani, Jaeger, Hobbs and

Karen Millen, produced 20,000 garments

a month at its Maltese factory and had a

turnover of 5m Euros. Its Chinese parent

company, Chong Qing-based CICET, has

ended production at the facility after

almost 30 years of operation.

Assets at the Leisure Clothing production

plant include hundreds of industrial

sewing machines, pressing equipment,

CNC laying out tables as well as over 5,000

ladies garments, raw material and a fleet

of eight vehicles.

Jason Pinder, Eddisons director of

machinery and business assets, said:

“Leisure Clothing was a long-established

Chris Cini said of the event: ‘I’m looking

forward to touching base with our key contacts

over the two days. Superyacht Investor

is a leading authority when it comes to

industry news and the conference always

attracts expert speakers who provide an

insightful view of the sector, current trends

and any upcoming challenges.’

If you would like to arrange an appointment

with the team ahead of the event, please

email malta@equiomgroup.com.

For more information visit www.



supplier to some of the most prestigious

names in fashion and as such all the

garment making equipment which we are

putting up for sale is of extremely high

quality. We are looking for a purchaser for

the entire collection or significant parts of


More information on the items for sale

is available via the Eddisons website at


, or by calling Jason Pinder

on 01274 76798 MBR

Chris Cini - Legal Counsel, Equiom Malta

Very often we are unaware of tooth or

gum disease. We pick up signals, but there

is often no pain and in our opinion no real

urgency to head to the clinic. When we

finally dedicate time and effort to visit the

dentist it is often too late.

Signs of tooth/gum disease

Colour of gums: Dark greyish border around

teeth with bright red ulcerated gums with

loss of the pink triangular gum in-between

teeth. Teeth are often mobile.

Large holes in teeth: unrestored cavities

keep growing and generally give symptoms

of pain however not always. Normally

within a 3year period the cavity would have

reached the nerve of the tooth requiring a

root canal treatment.

Multiple missing teeth: on-going

carelessness and lack of concern for tooth

loss would often land you many missing

teeth. You realise that by your early 40s,

you have lost many of your teeth, especially

your posterior ones. At the time you

wouldn’t be very concerned as the teeth

might not show on smiling but in time you

notice you are being more selective on

your food due to not being able to chew

properly. Remaining teeth often over-erupt

or drift or space out leaving spaces and

food traps.

Tooth movement: this is common in our

later years as teeth move throughout our

life. There is however a limit to natural tooth

movement. Common complaints include

spaces in the front upper teeth, inclining

teeth. Patients often say their upper front

teeth have always protruded but not as

much, and they have somewhat worsened!

Halitosis: This is often brought to someone’s

attention through a partner or a member of

the family. Although the cause of bad breath

may come from the stomach or tongue it is

more likely to be poor oral health and gum

disease. It is common and necessary to

visit the dentist twice a year for a routine

scale and polish but in many routine cases

a more thorough scaling is required below

the gum line. A hygienist performs this.

The technical term used is periodontal

treatment involving hand scaling and

root planning. Patients who undergo this

treatment modality feel an immediate

difference , not only in the colour and smell

but also in taste and comfort.

A Case Study

A middle aged woman notices her upper front middle tooth is rotating, moving

outwards, looking longer and has become more spaced out. Radiographs show

little to no gum and bone attachment. Luckily she had good bone above the root.

The tooth is mobile but symptomless; no pain. Aesthetically she wants it sorted and

looking good. She is very conscious of it. Her options were using a removable denture

or a fixed bridge or dental implant. She opted for the best option, a dental implant.

Here is the sequence of events.

1.Extraction of tooth and same day insertion of implant with same day placement of

a fixed plastic tooth. The tooth was placed in the correct alignment and angulation.

2.4months later the plastic tooth was changed to an all-ceramic highly aesthetic

metal-free crown with a customised zirconium post.

Longer looking teeth: Gum disease causes

the bone to be lost and the gum follows suit

exposing the roots, appearing longer. Teeth

are also left more sensitive.

Mobile teeth: loss of bone and supporting

tissue causes teeth to move.

Of course prior to replacing any lost tooth,

the initial cause must be eliminated or

at least stabilized and kept that way.

Gum treatment is mostly simple and

straightforward. All you have to do is

brush you teeth twice daily using a

proper technique and have them cleaned

professionally at the hygienist. Ask your

dentist! MBR

Zerconium Abutment

Permanent crown in


Angulated and Rotated Tooth

Burried Implant


Dental and Implant Surgeon,

Trained in London working in

private practice in Malta

54 55


Malta Business Review



Malta Business Review

Trump’s plain speaking

fuels the leadership

cult of authenticity

Managers who tell it like it is find it hard to evolve

By Andrew Hill

Donald Trump’s frenetic first fortnight as

US president has already provided many

semesters’ worth of fuel for leadership

teachers. In particular, Mr Trump is

supplying an inexhaustible seam of raw

study material for disciples of the cult of

authenticity: the idea that being true to

yourself will make you a better leader.

One explanation of Mr Trump’s success,

born during the campaign, is that his blunt

talking and tweeting is a pure expression

of the tell-it-how-it-is school of leadership.

That diagnosis seems reinforced now he is

matching actions to promises with scant

regard for existing rules and norms.

John Legere, chief executive of T-Mobile

USA, another what-you-see-is-what-youget

leader with an irrepressible Twitter

habit and a reputation for authenticity,

recently told CNBC: “When I first came

in, our legal departments were like: ‘You

don’t do ...’ and he [Mr Trump] just keeps

moving past ‘don’t do’.”

Mr Legere added: “The reach and the

breadth of what he’s able to do — I don’t

know where it goes, but he’s got game” —

a basketball term for a talented player.

Authenticity, through abuse and

overuse, is well on its way to becoming a

management cliché. Yet different people

use it in different ways. Mr Trump could

turn out to be a number of versions of

the “authentic leader”, not all of them

palatable. Or he may not be authentic at


Scott Adams, creator of Dilbert, the cartoon

office drone, endorsed Mr Trump for

president. He thinks he is authentic — “He

is always full-Trump and never anything

else”, he wrote in 2015. But he sees him

more as a great persuader. Similarly,

Charles Spinosa, a philosopher-turnedconsultant

who once taught Kierkegaard

and Heidegger’s ideas on authenticity,

believes President Trump is an authentic

leader who, as Steve Jobs did at Apple,

can reinvigorate the organisation he

commands. Such people “see something

others do not see”, he says.

The president stressed discontinuity and

a break, rather than being part of the

grand flow. In a blog post last week, Mr

Adams made a plausible case for the new

president as an entrepreneur-in-chief, not

a CEO-in-chief. He is messily “A/B testing”

alternative ways to proceed and using

“lots of persuasion and bullshit because

entrepreneurs have to fake it until they

make it”, he wrote. “Fake Trump” sounds

more like the kind of insult the president

would level at his opponents. But acting

the role of leader is not necessarily at

odds with authenticity, as Mr Trump’s

presidential model Ronald Reagan

showed. Mr Jobs had and Mr Legere

has the reputation for being an expert

presenter of their own products, in their

own style.

Herminia Ibarra of Insead advises new

leaders to “try on possible selves” as they

learn to handle a new role. As she has

pointed out, in order to develop, new

leaders must learn new habits. Leaders

fall short by being only true to themselves

and ignoring others. True-to-self bosses

who stick inflexibly to the way they have

always handled challenges or managed

people are bound to alienate as many

people as they used to please. Just look

at the polarised reaction to Mr Trump’s

unbending presidential style to date.

Laura Guillén of ESMT Berlin business

school says it is more generous and

potentially more productive to show you

can also adapt to the demands of the

situation and the concerns of others. By

“showing himself openly” Mr Trump is

an authentic leader, she told me, but he

“is not being true to others — he’s using

others to be true to himself” and to pursue

his personal agenda.

Mr Trump’s dilemma is the dilemma of

many new leaders writ huge. It is hard

to adapt, let alone give up, the ways of

managing that vaulted you to the top job.

Changing feels uncomfortable and, yes,

inauthentic. It may, however, be necessary

if the old you is unable to command the

respect and obedience of your new team

and erstwhile opponents.

“Acting in a way that feels truthful, candid

and connected to who you really are is

important, and is a leadership quality

worth aspiring to,” Deborah Gruenfeld

and Lauren Zander wrote in a much-cited

article in Harvard Business Review in 2011.

“On the other hand, being who you are

and saying what you think can be highly

problematic if the real you is a jerk.”

The verdict of Mr Trump’s core supporters

is that he is no jerk. They voted for an

authentic hardliner. But to cope with

future crises, he may need to use flexibility,

diplomacy and compromise — qualities

that will look inauthentic to the same fans.

As Prof Ibarra notes, Margaret Thatcher,

for all her qualities, was ultimately trapped

by her “Iron Lady” image, which left no

room for her to make necessary U-turns.

If @realDonaldTrump stops the real

Donald Trump from evolving as president,

the consequences will be even more





Andrew Hill is an associate

editor and the management

editor of the FT. He is a

former City editor, financial

editor and comment and

analysis editor. ‘Leadership

in the Headlines’, a

collection of his columns

was published in 2016. He

joined the FT in 1988 and has also worked as

New York bureau chief, foreign news editor and

correspondent in Brussels and Milan. Andrew

was named Business Commentator of the Year

at the 2016 Comment Awards and Commentator

of the Year at the 2009 Business Journalist of the

Year Awards, where he also received a Decade

of Excellence award.





Malta Business Review



Malta Business Review



could help





By Krystina Sihdu

Educators could be doing more to address

the challenges and obstacles faced by Muslim

students in modern times, a new research

report published today in the Journal of

Language, Identity and Education suggests.

The research examines the experiences of

Muslim ESL (English as a second language)

students whilst studying in the US to identify

what challenges they are faced with in their

day-to-day life and how these could be

overcome with the help of educators.

Based on his own experiences or experiences

of those known personally, author Mohamed

Yacoub outlines what “knapsack of invisible

privileges” Muslim ESL students would

like to possess. These include basic wishes

which most students would take for granted

such as being seen equally alongside other

classmates in all senses, with similar political,

personal and educational concerns. The

research highlights some ways in which

anti-Muslim hostility takes place, including

vandalizing mosques, online cyberbullying

and writing racist graffiti. Author Yacoub

commented, “students undergo situations

that indicate public space and some cities

in the USA are exclusive to the dominant

culture, and that any religious diversity is not


It is identified that there are four main

external factors which shape the identity

of Muslim ESL students including other

students, the media, society and importantly

professors. In the current political climate,

it is identified that Muslim ESL students

feel weakened and marginalized and

henceforth do not speak up or protest about

inappropriate treatment.

Yacoub outlines how educators could be

assisting Muslim ESL student’s positive selfimage

with activities such as coming up with

counter arguments to rhetoric from anti-

Muslim media channels, or creating a better

dialogue or events that tell people who they

really are. Partaking in activities such as these

would allow the students to understand how

important they are to the United States, and

how important the United States is to them.

Author Yacoub said, “In the current political

climate it is essential to highlight the unheard

voice of international Muslim students in the

United States.”

It is warned however that these findings

are not representative of the entire Muslim

population in the US and should not be taken

as such. The author recommends more

empirical research into Muslim students’

identity would be beneficial in order to

further the field of the study and the findings

of this research. MBR


Checkpoint Malta:

In Pursuit of Opening Skies

Investment in human capital

together with the private sector

is crucial for the growth of our

aviation industry

Addressing the participants at a conference

entitled "Checkpoint Malta: In Pursuit of

Opening Skies", Minister for Tourism Edward

Zammit Lewis said he was delighted to have

the Sarin Memorial Legal Aid Foundation

from India and the International Institute of

Air and Space Law of Leiden University in the

Netherlands, joining forces with the Maltese

Ministry of Tourism and the University of

Malta, with the purpose of organizing the

eighth edition of the International Air Law

Conference, followed by the Moot Court

Competition. This competition will give the

students present at the conference, the

opportunity to gain experience in developing

arguments in the field of international air law,

whilst establishing contacts around the world.

The Minister mentioned four pertinent

issues in aviation being: open skies and the

liberalization of the rules and regulations

of the international aviation industry in

order to create a free-market environment

for the airline industry; air passenger

rights and the balance between legal and

practical perspectives; the role of drones for

surveillance purposes and aviation financing;

and the proper means towards growing

opportunities for businesses.

“My vision for the aviation sector can be

summarized in also four objectives, that are:

transforming Malta into a more attractive

jurisdiction for institutions - willing to finance

operations related to aviation; attracting

companies, operating in the aircraft leasing

environment; attracting more skills to satisfy

the demands of the industry and improve

the infrastructure required by companies to

expand or establish operations in Malta”,

explained Minister Zammit Lewis.

Positive developments in the industry require

constant investment in human capital in

order to provide a pool of adequately trained

and skilled personnel. The collaboration

with the Malta College for Arts, Science and

Technology and the Institute for Aerospace

Technologies within the University of Malta

provides students with the opportunity to

specialize further in fields related to aviation.

“I’m also pleased to see that the University

of Malta is seeking further synergies with

Leiden University in order to support the

professional and industry network with further

specialization in International Air Law”, added

Minister Zammit Lewis.

The Government enacted new rules in order

to create an appropriate environment to

incentivize qualified aviation professionals

whose specialized skills cannot be found

locally, to work for a number of years in

Malta. Investment in human capital also

features in the EU Aviation Package. It is

an initiative aimed at generating growth,

fostering innovation, developing the internal

Minister for Tourism Edward Zammit Lewis

market and strengthening Europe’s role as a

global actor. “The Maltese EU Presidency is

set to address the challenges by focusing on

regulatory concerns while at the same time

facilitates the development of the economic

aspect of aviation which contributes to

economic growth and job creation”, said the


The Presidency considers the revision of the

Regulation of the European Aviation Safety

Agency (EASA) a priority, since it touches upon

the safety of EU citizens. “Such an agreement

would be an important milestone for the EU

aviation sector aiming above all at the highest

level of protection for European citizens,”

emphasized Minister Zammit Lewis.

The Minister also referred to the impact of the

introduction of drones. Basic national safety

rules apply but the regulatory framework

is still fragmented and legislation is rather

underdeveloped. He stated that now is the

time to unlock the EU remotely piloted aircraft

systems (RPAS) market with a combination

of new and existing regulatory action at the

European level dealing with all relevant issues,

focusing upon the safety, security, privacy and

data protection requirements within existing

EU regulation.

“I will remain committed to work hard

and pursue to implement the vision of this

government for more growth within this

sector over the next years and to provide

opportunities for youths and experienced

workers alike,“ concluded Minister Zammit

Lewis. MBR


58 59


Malta Business Review



Malta Business Review

Photovoltaic glazing presents

big window of opportunity

What if glass windows could produce

enough electricity to power the energy

needs of an entire building? This would

solve a lot problems and present

big opportunities for a cleaner and

more sustainable future surely? This

is precisely the goal of photovoltaic

glass. Photovoltaic glass (PV glass) is a

technology that enables the conversion

of light into electricity. This concept

obviously brings with it many benefits,

and is one of the latest in a long line of

innovative ideas to help create a more

sustainable environment.

So how does the glass convert

light into electricity? Well to

delve into the technicalities of this,

the glass incorporates transparent

semiconductor-based photovoltaic

cells, which are also known as solar

cells. The cells are sandwiched between

two sheets of glass. Photovoltaic glass

is not perfectly transparent but allows

some of the available light through.

Consequently, buildings that use a

large amount of photovoltaic glass can

Footnote: Paul Ricci - Editorial Account Manager, LinkedIn

produce their own electricity through

the windows.

Traditional solar panels are often large

pretty standard glass plates. Therefore,

there was a dilemma between letting

daylight in and placing panels to generate

electricity. As a result of this Solar

panels were often limited to rooftops,

either installed onto them or directly

integrated with the roofline. However

by utilising the area of transformation

of light into electricity into the window


frame, the energy efficiency of the glass

is consequently improved and the power

loss related to the transparency of the

material is minimal.

The potential benefits of using PV glass

are huge. The PV power generated is

considered green or clean electricity

because its source is renewable and

it does not cause pollution. When

you take into account the energy cost

savings, reduction in carbon footprint

and the massive contribution towards

sustainability, it is certainly a very

attractive proposition. You may think

the downside for this may the cost of

installing it. However, its cost is only

marginal over traditional glass, since

construction and framework costs

remain, while cladding and shading

system costs are replaced.

The future certainly looks bright for

photovoltaic glass. Massive international

companies such as Apple and Coca-

Cola have committed to using PV

glass for its flagships and bottling sites

respectively. Sports stadiums, Airports

and Universities are expected to follow

suit to reduce their energy consumption.

Photovoltaic glass is here to stay and is

certainly something that should not be

glazed over. MBR

The major Gaming

and Sports betting

operators of

Central Europe will

participate in the

Vienna International

Gaming Expo 2017, next week. The 3-days

exhibition and conference will give great

opportunity of networking and fresh insight

on the industry at the Austria Vienna Center.

BtoBet’s – sponsor of VIGE - will participate

to the Innovation Talks panels aimed to share

leading companies’ visions and opinions

about innovation and evolution in the

Gaming industry. The multinational company

will meet operators wishing to discover how

a sophisticated technology software can help

to boost their business, to attract players and

keep them loyal to their brand thanks to an



Period in Malta


he Average DSO – Days

Sales Outstanding or as

also referred to ‘the payment

collection ratio’ across all the

Maltese business sectors as at

31 December 2016 was 89.04


This figure was derived from

a survey conducted by The

Malta Association of Credit

Management (MACM) amongst

its members. MACM represents

suppliers selling on credit




effective next-level platform based

on Artificial Intelligence (A.I.).

On the 21 March, during the

second part of the Innovation talks,

at 2 pm, BtoBet’s CEO

Kostandina Zafirovska

will provide her vision

about “Foresighted

A.I.to innovate the

Omnichannel journey”

at the Expo’s panel

area. She will explain

accurately how the A.I.

can support licensees in

the European regulated

market to collect

quality players’ data

through every channel and settle automatic

marketing and fraud prevention actions

according to the player’s channel in use.

Commenting on her participation to the

panel, BtoBet’s CEO Kostandina Zafirovska


“I’m delighted to offer operators attending

Vige the possibility to discover the

extraordinary advantages of the Artificial

Intelligence to run the evolution of physical

bet-shops into intelligent shops via a single

back end, integrating web and physical

in Malta and other creditors

hailing from all sectors of the

Maltese economy.

The DSO figures for specific

industries and sectors were

also issued and communicated

to the respective MACM

Members who participated in

this important exercise.

MACM notes with that there has

been a marginal improvement

of 2.63 days compared to last

stores by giving the opportunity to better

understand players and provide bettors with

the best gaming experience, whether that is

mobile, online desktop or retail.”

BtoBet’s experts will be available at VIGE

for live demos of the company’s cutting

edge, multicurrency and multi-jurisdiction

omnichannel platform. MBR



BtoBet is a pioneer in new technologies for

iGaming operators and the betting industry

by using technological intelligence as its

main base for its products. It offers unique,

customizable, secure and flexible cloudbased

systems delivering unprecedented

capabilities to drive sportsbook and

iGaming business. BtoBet has 13 offices.

The Technical team of the company is in

Skopje and has an ever growing team of

developers. BtoBet’s dynamic Sportsbook

team operates from Rome, whilst Malta

hosts the commercial and marketing centre.

Visit our site on: www.btobet.com

year’s DSO figure. However,

a DSO of 89.04 days is still

relatively high when compared

to the average DSO of other

European countries. In fact,

the average DSO for Malta

comes very close to that of

Italy (80 days) according to the

European Payment Index issued

recently by Intrum Justitia.

MACM is committed to assist the Maltese business community securing sound cash flow and selling on credit



60 61


Malta Business Review



Malta Business Review

Meeting the Future Challenges

By Antoine Bonello

The Maltese houses are in constant evolution

with architects creating evermore new

modern concepts to achieve that particular

living environment with a touch of their

unique style.

Nowadays we have open plan houses with

terraces leading directly to bedrooms or

kitchens. They are only separated by large

glass doors or windows. Also we have large

concrete areas mainly near pools that are just

decorated with decking.

Nowadays the building industry is evolving so

fast that constantly new and more modern

materials are being studied, developed and

then introduced on the markets. All this to

satisfy the evermore exigencies that are now

being required to achieve these outstanding

architectural concepts. Many of them I must

admit are aesthetically pleasing and portrait a

sense of wellbeing. We all know that building

a house is very expensive but very few

people know the priorities and musts when

it comes to building a modern house, luxury

apartments or penthouses.

Waterproofing is one of the most important

necessity in the building equation, now more

than ever. Gone are the days when you could

solve all your problems with bitumen or a

mixture of sand and soil. We are now facing

challenges were we need elastic materials

able to elongate more than 200% and to

sustain particular structural movements. They

must also be ready to sudden temperature

change, UV rays, stagnation and heavy traffic.

A good waterproofing for terraces and

balconies must be seamless and designed to

keep and not to hold water. One might ask

what the difference is. Many membranes

that are mostly made of plastics, acrylics and

bitumen are not able to resist water on a 24/7

bases. This means they are not good at all for

that particular area as they will deteriorate

or melt when subjected to water stagnation,

which is exactly what happens when water

penetrates beneath the tiles.

Another type of waterproofing system that

should never by applied beneath tiles is

the carpet membrane, besides being nonresistant

to stagnation it also opens from

the seams when subjected to concrete

movements. An unsuitable waterproofing

system will eventually give way to water

seepage, thus creating structural damages

and money loss.

Swimming Pool areas suffer the same fate

when poor materials or none is applied. Tiles or

marble alone is not enough to stop rain water.

Decking on the other hand is aesthetically

pleasing and becoming very popular however

it offers no sort of waterproofing protection.

We have to make sure that all precautions are

taken prior to decking installation as it is not a

nice experience to reassemble and assemble


It is important to understand that the

one product fits all is just but a myth.

Waterproofing products are designed to excel

in one particular area or another. This way a

better and stronger protection is guaranteed.

In the case of decking the right waterproofing

must be elastic, resistant to abrasions and

pressure points that are caused by the decking

itself when in place. Also resistant to water

stagnation, UV rays and most of all acids,

especially chorine which is what is normally

used in swimming pools for sanitising.

Waterproofing must also be implemented

inside the drains for a length of at least 15cm.

This is required to make sure that no leakages

and cracks can form around the drain pipes.

Drain pipes are mostly made of PVC’s and

plastics and are subject to movements,

they contract when subjected to concrete

movements and cracks will inevitably form

around the pipe exit, this will produce an easy

exit for water to get inside the house.

A good advice is to always make sure the

company you commission your waterproofing

works is a member of the Malta Professional

Waterproofing and Resin Flooring

Association. Always demand to see the

Association’s INSTALLERS CARD. This will save

you a lot hassle as improper roof protection

by unaccountable or unethical persons can

give way to a serious of unwanted damages.

Over 80% of building damages originates

from water intake. The result is an endless

court case, which if you are lucky enough to

trace the guys who carried out your works.

All this will eventually take years and prove


The Malta Waterproofing and Resin Flooring

Association provide technical knowledge and

professional formation to all Maltese installers

who wish to improve their workmanship or

start a carrier in the waterproofing business.

The Association also assists its members by

providing the services of a profession advisor

when facing challenging situations or other

difficulties during their works.

The Association also provides its qualified

members the Certified Installers Card. This is

done to reassure the general public that the

person is able to carry out the requested job

at its best.

All this is being made possible thanks to

the Resin and Membrane Centre and

NAICI International Academy. For further

information with regards the Malta 27477647. MBR

Professional Waterproofing and Resin

Flooring Association visit our website on

www.maltawaterproofing.com or call on

62 63


Malta Business Review



Malta Business Review

Palazzo Castelletti

a concept more than just a restaurant

By J. P. Abela


caught up with Keith Psaila who manages

the 17th century Palazzo in Rabat. I sat

down with him to a riveting and revealing

interview about managing a three in one

outstanding venue.

Unique in its flexibility as a venue, Palazzo

Castelletti has been transformed into one of

Malta’s premier hubs of dining and activity.

Good restaurants are hard to find. Restaurants

you’d be willing to recommend are even

harder to come by. “Know a good place to eat

?” is a question with a straightforward reply

when recommending Palazzo Castelletti.

For dining and drinking, Palazzo Castelletti

has three differentiating culinary concepts.

Since taking over the management of the

Palazzo three years ago, Keith has successfully

developed the Castelletti dining concept.

While San Andrea restaurant offers its clients

an a la carte dining experience, Red White

Pizza, Pasta and Grill allows for the relaxed

enjoyment of a trattoria meal, whereas Trois


Wine Bar ensures a calm and socialising


Speaking about the Palazzo’s versatility, Keith

explains that “This is a very versatile venue.

The function of the Palazzo has changed

throughout the years – from housing nobility

to being used as a school and shelter for

children during World War II as well as being

the residence of the venerable Adeodata

Pisani. Nevertheless, Palazzo Castelletti

succeeds to blend harmoniously in its presentday


Nowadays the place can suit meetings,

conferences, banquets receptions and an

array of social activities simultaneously. “I

coordinate a team of 35employees for two

separate kitchens with three different menus

and wine lists. I have a team passionate about

making every event an incredible experience,

regardless of the size. Whether entertaining

a few friends for a special occasion, hosting a

substantial amount of guests for a lavish gala,

or planning a wedding, dedicated staff will

help you customise the space according to

your requirements with the team taking care

of all your needs, from set-up to teardown,

ensuring all preparations are seamlessly


One encounters numerous challenges when

running our dining concept-one of them

being that we are in a confined small area

where there aren’t many highly trained staff.

Fortunately I have been extremely lucky with

my team; I cannot ask for better.”

“At Palazzo Castelletti we recognize that our

success depends on our ability to understand

our customers’ needs. We measure

success qualitatively, not just quantitatively,

emphasizing the importance of customer

perception and overall satisfaction, for those

who are pleased are more likely to return and

recommend,” commented Keith. MBR

All Rights Reserved © 2017




On Friday, 24th March 2017, an agreement was signed between Creditinfo Group and Alternative Circle, a Nairobi-based mobile

financial solutions innovator, to facilitate financial inclusion in Africa. Seed capital, as well as extensive Creditinfo expertise in classic

and alternative credit risk management, will empower Alternative Circle to enable access to consumer data that was unavailable

before, therefore lowering barriers to a wider population to get access to finance.

“Seeing the turn that the credit risk

management industry has been taking during

the past few years, we are being proactive in

finding alternative ways to create data which

can be added to the “classic” historical data

on consumers held via our credit bureaus

all over the world,” says Reynir Grétarsson,

founder and CEO of Creditinfo Group.

Circle has the stamina to succeed in this

competitive market, and we look forward to

winning new markets with them”, states R.


“The acquisition of Coremetrix last year, our

psychometrics company, enabled Creditinfo

to win new markets fast. The strategic

partnership with Alternative Circle is expected

to further enable Creditinfo to gain extremely

valuable consumer data that was not available

in the market before. We are the efficiency

leaders in creating data, especially in the

markets where there is none or few. Thinking

about the consumer first, we want to lower

the barriers for him or her to get access to

finance, as this is our main mission in the

emerging markets,” affirms R. Grétarsson.

Creditinfo acquires a Kenyan mobile financial services

provider to facilitate financial inclusion

The know-how and solutions provided

by Alternative Circle, amongst which the

On Friday, 24 th March 2017, an agreement was signed between Creditinfo Group and

facilitation of microloans, are to be adapted

Alternative Circle, a Nairobi-based He adds mobile that Kenyans financial solutions are known innovator, for winning to facilitate financial

and exported to other markets.

inclusion in Africa. Seed capital, marathons, as well but as the extensive country Creditinfo is also ahead expertise of in classic and

For Kevin Mutiso, the founder and CEO

alternative credit risk management, the pack will in fintech empower innovation. Alternative “Alternative

Circle to enable access to

Statement of the 5+5 Finance

Dialogue Meeting in Malta

consumer data that was unavailable before, therefore lowering barriers to a wider

population to get access to finance.

“Seeing the turn that the credit risk management industry has been taking during the past few years, we

are being proactive in finding alternative ways to create data which can be added to the “classic” historical

data on consumers held via our credit bureaus all over the world,” says Reynir Grétarsson, founder and

CEO of Creditinfo Group. He adds that Kenyans are known for winning marathons, but the country is also

ahead of the pack in fintech innovation. “Alternative Circle has the stamina to succeed in this competitive

market, and we look forward to winning new markets with them”, states R. Grétarsson.

of Alternative Circle, this new partnership

with Creditinfo means a wider geographical

footprint and greater opportunities.

“Partnering with Creditinfo will not only

redefine the way risk is evaluated in Kenya

and the world but it will bring on to the creditecosystem

several SMEs that can now achieve

their potential”, says K. Mutiso.

A considerable seed capital investment and

a team of professionals working in the field

of scoring and decision automation services

will initially facilitate Alternative Circle to

build a modern and agile mobile- based

microloan platform, created using newest

risk management technologies and Creditinfo

international know-how. This platform is

currently under testing mode and is expected

to go live by the end of Spring 2017. MBR

A 5+5 Finance Dialogue meeting was held

yesterday in Malta, on the fringes of the

Informal Finance Ministers of the European

Union Meeting taking place during the

The discussion focused

on the promotion of

private investment in

the region.

Maltese Presidency of the Council of the Over these last

European Union.

few years, the

Mediterranean region

This follows the first 5+5 Finance Dialogue

meeting held in Paris on 24 January

2017 which marked the start of a closer

has undergone a major

political and economic

upheaval. Against this

relationship between Finance Ministers of background, the 5+5

Bank for Reconstruction and Development

the countries from the North of the Western Finance Dialogue Ministers discussed ways to

Mediterranean (France, Italy, Malta, Portugal reignite the region’s economies by creating (World Bank) were also invited to discuss

and Spain) and those of the Arab Maghreb the right environment for the private sector how the international development banks

Union (Algeria, Libya, Morocco, Mauritania

to flourish and investment to pick up.

can provide financial and technical assistance

and Tunisia).

The Ministers highlighted the importance to the private sector in the region. The


of political stability, good governance, legal

Ministers highlighted the importance of

The meeting was chaired by the Minister security, infrastructure as well as access to

for Finance and the current President of the finance and the markets. Mr. Uri Dadush,

coordination among international institutions

Economic and Financial Council of the EU, a Senior Fellow at the OCP Policy Center to maximize the impact of their support. They

Professor Edward Scicluna, under the copresidency

of Minister Michel Sapin, Minister discussion. a Kenyan mobile financial services

in Morocco delivered a presentation for also explored ways how to enhance future

Creditinfo acquires

collaboration between the countries of the

for Economy and provider Finance of France to and facilitate The European financial Investment Bank (EIB), inclusion

the region the sphere of economy and finance.

Minister Hadji Babaammi, Minister of Finance European Bank for Reconstruction and


of Algeria.

Development (EBRD) and the International Sources: THE MINISTRY FOR FINANCE/ DOI

On Friday, 24 th March 2017, an agreement was signed between Creditinfo Group and

“The acquisition of Coremetrix last year, our psychometrics company, enabled Creditinfo to win new

markets fast. The strategic partnership with Alternative Circle is expected to further enable Creditinfo to

www.maltabusinessreview.net 65

Alternative Circle, a Nairobi-based mobile financial solutions innovator, to facilitate financial

Malta Business Review




Minister for Finance, Edward Scicluna represented the EU’s Economic and Financial Affairs Council (ECOFIN) at a meeting

of the Finance Ministers of the G20 in Washington D.C., USA and also attended the International Monetary Fund (IMF) and

World Bank Group (WBG) Spring Meetings between 20th and 22nd April 2017.

This was the second time that Minister Scicluna

represented ECOFIN at the G20, after the

meeting in Baden Baden, Germany in March.

Photos Credit: MFIN

Minister Mallia addresses IT entraprenuers

launching a Placement Programme

MITA sets programme facilitating students’ introduction

to the working environment

In Washington, Minister Scicluna also had

high-level meetings on the margin of the

IMF and WBG Spring Meetings, with World

Bank Executive Director Mr Patrizio Pagano,

IMF Executive Director Mr Carlo Cottarelli

and Head of Article IV Mission to Malta Mr

Nir Klein. He also met with the IMF Financial

Sector Assessment Program (FSAP), Financial

Flows Climate Action Network- International

as well as top officials from leading rating

agencies Moody’s and Standards and Poor’s.

Minister Scicluna was accompanied by the

Governor of the Central Bank of Malta, Dr

Mario Vella, Deputy Governor, Mr Alfred

Mifsud and the Accountant General, Ms

Paulanne Mamo. MBR

MITA has launched the ninth Student Placement

Programme (SPP). This programme is a

means for Government to facilitate the creation

of temporary work opportunities for students

in the ICT sector.

During the launch of the programme, Minister

Emmanuel Mallia said that Malta experiences

a lot of challenges in the technological

sector, mostly because of the need for qualified

and specialized people to work in different

sections in the ICT sector. For this reason,

Minister Mallia said that it is important that

we keep striving to increase the workforce

and its competencies in the sector, so that we

can compete in a differentiated manner.

To achieve this, the Minister said that it is

important that students and youth are offered

opportunities to learn how to work

and behave in their future roles. Apart from

being educated to be qualified, the Minister

said that students need to learn other skills,

known as soft skills. These include communication

skills, self-confidence, and the building

up of a strong character, which are required

by employers when searching for adequate

candidates to hire.

In his speech, Minister Mallia said that feedback

from the industry has been taken on

board and adopted in the programme so that

it is relevant and effective. This feedback included

suggestions to start the placement before

or after July, and that students’ working

hours are flexible according to when they are

most required.


The Minister also explained that the programme

is simple and not overly bureaucratic,

so that it catches the attention of

enterprises and voluntary organisations. Minister

Mallia explained that through electronic

forms, employers can choose the skills and

the amount of students they require. At the

same time, electronic forms will be used by

employers at the end of the placement to get

their money back.

Finally, Minister Mallia said that the more

placements there are, the bigger the opportunities

for students to achieve their ambitions

in the ICT sector. The Minister explained

that human resources are very important for

our country. Therefore, it is important that in

our strategies, we include such opportunities

which provide youths with experiences they

can learn from for the future.

MITA Executive Chairman Tony Sultana also

addressed the press conference, explaining

how the programme works, such that private

sector enterprises are entitled to a 50% subsidy

of the salaries given to students, while

public entities and non-governmental organisations

are entitled to a 100% subsidy of

these salaries.

Mr Sultana also explained that for the programme

to be more flexible, employers will

be provided with a total of 330 subsidized

hours, and they can distribute them as they

think would be best for this business.

MITA’s Executive Chairman suggested that in

the public sector, students should be used to

develop outreach projects, where they would

have strong skills and capabilities.

While encouraging the private sector, the

public service, and voluntary organisations

to offer work opportunities to students, Mr

Sultana explained that whoever is interested

Minister Emmanuel Mallia

must enrol through MITA’s website. Students

who apply for the SPP programme must have

a qualification in ICT (or a qualification in an

ICT-related subject) at level 4 of the Maltese

Qualification Frameworks. Finally, Mr Sultana

augured another successful year for the SPP

programme. MBR

Creditline: The Ministry For Competitiveness And Digital, Maritime And Services Economy

are the core of today`s businesses

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Strand Palace

is a Ready Business

For Strand Palace Agencies, being ready means

always being a step ahead in communications

technology and merging that with exciting

growth plans. Vodafone delivered consultancy

for an optimized supply chain, helping to

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Steve Calleja

Managing Director

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