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<strong>HAYNES</strong> HIGHLIGHTS SPRING <strong>2017</strong><br />
<strong>Spring</strong> is the time of year we all get excited about warmer weather and the beauty of<br />
nature. I find excitement in the phenomenal efforts put forth by so many of you at<br />
<strong>HAYNES</strong>. We receive many compliments from people you work for and around, and it is<br />
so impressive! I am very proud of all of you. It's obvious that you take ESOP ownership<br />
seriously.<br />
We’re growing! Over the past few years, we’ve added <strong>HAYNES</strong> Solar, <strong>HAYNES</strong> Firestop and<br />
now <strong>HAYNES</strong> Controls. This group is starting out in HVAC controls, but there is a broader<br />
potential for the future. Controls can include entire building automation technologies<br />
optimization, energy efficiency and comfort, and reduction of operating costs.<br />
All of these more recent business additions provide new capabilities and opportunities. For new folks who may<br />
not know, MB <strong>HAYNES</strong> Corporation started in 1921, solely as an electrical contractor. In 1945, <strong>HAYNES</strong> added<br />
the utility power line business (now <strong>HAYNES</strong> Electric Utility). General Contracting (H&M Constructors) was<br />
added in the 70’s, while H&M Constructors – Industrial, <strong>HAYNES</strong> Plumbing, <strong>HAYNES</strong> Technologies and <strong>HAYNES</strong><br />
Heating & Cooling were added in the 90’s.<br />
Throughout the years, diversifying our portfolio of trade services has allowed us to maintain a viable company<br />
and remain successful, even during the recession of 2008 –2010. When one trade doesn’t do well in a particular<br />
year, another will be profitable. The next year, someone else may be having an off year, and the others will have<br />
a stellar year. Having the diversity of ten trades gives us more financial consistency and stability.<br />
While we’ve added new trades, we’ve also have grown in numbers of employees. We are now close to 700<br />
employees! With this amount of growth, more out of town jobs, and with more people added to the <strong>HAYNES</strong><br />
family, it’s vital that we find more effective ways to communicate with you. One of the ways we communicate is<br />
through email, so if you don’t have a company email address and you haven’t provided Human Resources with a<br />
personal email address, please do so by contacting Krystal Patterson kpatterson@mbhaynes.com or call (5430).<br />
You can also give it to your supervisor, and they will get it to Krystal.<br />
We have a new way for you to get information coming soon. In the near future, you will be hearing more about<br />
<strong>HAYNES</strong> Hub, a secure, internal website for employees. There, you will have access to many types of<br />
information. From the forms you may need for benefits, safety and ESOP, general information and training<br />
videos, to an on-line store for branded clothing and other items, you will have quick access to all the latest<br />
<strong>HAYNES</strong> news. You will have a user name and when you login for the first time, you will set your own secure<br />
password. You will be able to access the Hub from work, home or anywhere you can use your tablet, laptop or<br />
smart phone. This will reduce the need for regular mail and making trips into the office for various forms, so it<br />
should be more convenient and reduce the number of mailings. We are in the 21st century, and there are<br />
efficiencies we can take advantage of, if we are willing to make some changes. We’re growing and it’s time our<br />
communication abilities do too!<br />
-Buzzy<br />
QUALITY COMMITMENT CHARACTER
<strong>HAYNES</strong> HIGHLIGHTS SPRING <strong>2017</strong><br />
As I look back on the last two years, I see great progress in our ESOP teamwork. The walls<br />
of the silos separating us may not be gone, but they are lower and have windows and doors<br />
now. We get phone calls and emails daily from customers who have been WOWed by you.<br />
We’re living our mission of “making a long-term positive impact” in several areas.<br />
As I look forward, we have a new priority. We need to change our safety culture drastically. We have regressed<br />
since becoming an ESOP. Instead of where we are today, I want to see us progress to being the safest contractor<br />
in the Southeast! Our utility customers will be amazed that our crews are safer than theirs. Industrial customers<br />
will be surprised by how our folks exceed their safety requirements. Other construction crews will be amazed by<br />
how productive we are because we are performing difficult tasks safely and with appropriate PPE. Our courteous,<br />
defensive driving and consistent CDL practices will make our vehicle fleet stand out in a good way. We can stand<br />
out in the crowd of undisciplined construction workers as the highest example of safety.<br />
Regrettably, we have a long way to go to be able to say these things. Primarily because of the frequency of<br />
accidents, our Workers’ Compensation Insurance Employer’s Modification Rate (EMR) will be increasing from 0.72<br />
to 0.79. We just moved 10% in the wrong direction! Now is the time to start turning things around. We will work<br />
toward training all foremen in OSHA 30, in addition to First Aid and CPR. All employees beyond 90 days will be<br />
trained in OSHA 10. We will begin pre-task planning and documenting how we are avoiding risks. In addition to<br />
meeting certain customers’ safety criteria, these initiatives will reduce the number of accidents because much of<br />
the training is awareness and hazard avoidance.<br />
In the past 15 months, our people have suffered 19 strains and sprains. Some might think that’s to be expected<br />
of an aging workforce but, except for four, all were under age 40. Excellent OSHA 10 training will raise hazard<br />
awareness. In the same period, nine <strong>HAYNES</strong> employees experienced hand lacerations. Surprisingly, two were cut<br />
by metal studs that they grabbed, as they lost their balance. To prevent similar injuries, we will soon adopt a 99%<br />
glove policy. We will wear appropriate gloves except when we can’t. There will be a few fine terminations, finishes<br />
or fine tunings that we just can’t do with gloves on, but very few. Any <strong>HAYNES</strong> employee who walks onto your job<br />
site should expect to see you in a hard hat, safety glasses (on your face, not around your neck) and gloves on,<br />
not hanging at your side.<br />
Another clarification is that even though Pat Hefner and Lee Southard are divisional safety trainers, we expect<br />
them to inspect and help all <strong>HAYNES</strong> employees, no matter what division. We encourage them to stop by any site<br />
to see how they can help us be safer. If that means writing a safety violation for a different division, that’s what<br />
we expect them to do to make us better. If it’s on your job, the correct response is “thank you for helping us be<br />
safe”.<br />
Finally, we’ve put a root cause analysis policy in place for accidents. Your safety is important to me. When<br />
someone in our <strong>HAYNES</strong> family gets hurt, I take it personally. Until further notice, I will be involved in every injury<br />
root cause analysis. After each accident, the injured, their supervisor(s), project manager, operations manager<br />
and division head will meet with Bill Toms and me, to review why the accident happened and how to keep it from<br />
happening again. As an ESOP, I usually use words like “we” and “our”, but safety has to start somewhere. I am<br />
adamant that whatever else I do, it is my top priority to ensure our people are safe. I can’t make us the safest<br />
contractor in the southeast by myself. I need your help and cooperation. I ask you to please join me in making a<br />
personal commitment to reverse the direction of our safety trend. We have been on a scary path in 2016 and<br />
<strong>2017</strong>. Let’s make the rest of the year SAFE and accident free!<br />
-Fred<br />
QUALITY COMMITMENT CHARACTER<br />
2
<strong>HAYNES</strong> HAPPENINGS SPRING <strong>2017</strong><br />
<strong>HAYNES</strong> Technologies Safety Meeting<br />
<strong>HAYNES</strong> Electric Safety Meeting<br />
<strong>HAYNES</strong> Plumbing Safety Meeting<br />
<strong>HAYNES</strong> Electric Utilities Monthly Safety Meeting<br />
<strong>HAYNES</strong> Electric Utility Safety Training<br />
QUALITY COMMITMENT CHARACTER<br />
3
<strong>HAYNES</strong> HAPPENINGS SPRING <strong>2017</strong><br />
<strong>HAYNES</strong> Electric Apprenticeship Banquet<br />
<strong>HAYNES</strong> Electric celebrated their 2016-<strong>2017</strong> apprenticeship<br />
classes with a breakfast and awards ceremony. Each class<br />
received class completion certificates and those having<br />
superior test scores received <strong>HAYNES</strong> pullovers! Great Job!<br />
55 Years of Dedicated Service From the Cardinalis!<br />
Dan and Ginny Cardinali, one of our dynamic duo husband and wife teams, retired on March<br />
23rd, <strong>2017</strong>. Dan and Ginny say they will miss their <strong>HAYNES</strong> family, but they are looking forward<br />
to a few leisurely Monday mornings!<br />
At the time of their retirement, Dan had been with <strong>HAYNES</strong> for 43 years and Ginny for almost<br />
12. Ginny worked for <strong>HAYNES</strong> Electric Utility for 12 years, doing billing and keeping all HEU<br />
paid. For Dan, the years were an evolution of Electric Service. In the beginning, he didn’t work<br />
in <strong>HAYNES</strong> Electric Service; he WAS <strong>HAYNES</strong> Electric Service! That was when there was no<br />
rotating call service and Dan got ALL the calls, whether at work or at home! Later, when there<br />
were other service electricians, many customers just asked for and often waited for Dan. He had<br />
a knack for being able to get the lights back on and making things work. While his technical<br />
abilities provided his base, he excelled in customer service. It was kind of like the old<br />
commercial jingle you could say “everybody doesn’t like something but nobody doesn’t like<br />
Dan”. In 1997, he had a serious accident that shattered his ankle. After a seven-month recovery,<br />
with Ginny taking care of him, he came back to <strong>HAYNES</strong> and became Service Manager. Again,<br />
he excelled because of his relational skills. Nobody doesn’t like Dan!<br />
For many years, Dan handled electrical service mostly on his own, but because of his ability to<br />
develop people, he leaves a legacy of well-trained people who regularly WOW customers, much<br />
like their mentor. They understand the values of integrity, relationships and excellence because<br />
they have had it modeled for them for many years.<br />
Congratulations and thanks to Dan and Ginny Cardinali. We salute you for your combined 55<br />
years of loyal service. Thank you for WOWing customers, making long lasting positive impacts<br />
by developing people, serving customers and building relationships. You will be missed!<br />
Happy Retirement Larry!<br />
Larry Edwards retired<br />
from H&M Industrial as a<br />
pipe welder and fitter after<br />
12 years. Larry worked on<br />
multiple large projects<br />
including Blue Ridge Paper<br />
and Flint Group.<br />
Ginny & Dan Cardinali<br />
“Be a leader,<br />
not just a<br />
follower.<br />
Sometimes the<br />
person you are<br />
following is not<br />
always leading<br />
you in the right<br />
direction.”<br />
“Always have<br />
patience.” -<br />
Larry Edwards<br />
QUALITY COMMITMENT CHARACTER<br />
4
<strong>HAYNES</strong> employees donated over 400<br />
toys for ABCCM’s Christmas Angel<br />
program!<br />
<strong>HAYNES</strong> C.A.R.E. Team has<br />
eight groups of volunteers<br />
serving dinner throughout the<br />
year at ABCCM’s Veterans<br />
Restoration Quarters!<br />
<strong>HAYNES</strong> garage team donated &<br />
delivered turkeys to area veterans<br />
during the holidays.<br />
<strong>HAYNES</strong> had the largest team for this year’s Big<br />
Brothers/Big Sisters of WNC, Bowl for Kids Sake<br />
fundraiser!<br />
<strong>HAYNES</strong> team member, Jordan Putnam<br />
representing at Asheville’s Race For the Taps<br />
<strong>HAYNES</strong> Job Recruit Team (Shane Massey, Travis Rice<br />
& Krystal Patterson) at Madison High School sharing our<br />
business vision and employee benefits.<br />
<strong>HAYNES</strong> team members (Krystal Patterson, Tamera<br />
Edwards, Katy Wyatt, Mike Griffin, Rusty Smith &<br />
Jordan Putnam) joined this year’s Talent Jam Asheville<br />
to promote <strong>HAYNES</strong>!<br />
QUALITY COMMITMENT CHARACTER<br />
5
Making Strides!<br />
<strong>HAYNES</strong> Says Thanks To Teachers!<br />
My name is Roger Caldwell and I was the 96.5<br />
teacher of the month for October. I would like<br />
to thank you for the $100.00 gift certificate<br />
from MB <strong>HAYNES</strong>. Your company's generosity<br />
to the teaching profession is greatly<br />
appreciated! It certainly helps the teaching<br />
profession. I feel very fortunate to be honored<br />
like this. I actually waited for a sale and was<br />
able to purchase two pairs of shoes at the<br />
Bass Outlet store this weekend. Please<br />
convey to whoever else is responsible that I<br />
certainly appreciate the gift. Thanks again!<br />
Roger Caldwell, Teacher<br />
Making Strides for Breast Cancer, Shannan<br />
Wilson (pictured right, Safety Dept) & Eric<br />
Jones (pictured in middle, H&M) participated in<br />
this year’s awareness run/walk in Asheville.<br />
Help For Habitat<br />
Silver Beaver Award!<br />
James Leveritt was chosen for Boy Scouts of America,<br />
to be this year’s Silver Beaver Award recipient. The Silver<br />
Beaver is an award given to those implementing the<br />
scouting program and perform community service through<br />
hard work, self sacrifice, dedication, and many years of<br />
service. Congratulations James! We're proud of you!<br />
QUALITY COMMITMENT CHARACTER<br />
6
<strong>HAYNES</strong> HEROES SPRING <strong>2017</strong><br />
Eddie Clark, Chuck Bieller & Josh Turner<br />
Dear Mr. Warner,<br />
Yesterday, I had a new heat pump installed and I want to thank those<br />
involved. Ryan Roberson came out an gave me the estimate and<br />
then yesterday Chuck Beiller, Eddie Clark and Josh Turner<br />
installed the unit. They were very kind and helpful and answered any<br />
questions I had. They were also very neat, putting down paper to<br />
walk on in the house and after they took up the paper, they put<br />
covers on their shoes when they came in. I really appreciated that<br />
because it had rained and the ground was mucky in places. I was<br />
also very happy with the price, it was much, much lower than a<br />
previous estimate I had. It has been working very well and it’s so<br />
nice to have heat when I need it. I centainly will recommend MB<br />
<strong>HAYNES</strong> to everyone who might have need of your services.<br />
Thank you again - Dottie Bellavia<br />
Ryan Siverling<br />
Got the Job Done Right!<br />
Thanks to everyone involved with this past<br />
weekend’s project in our Pharmacy. Each<br />
team did an excellent job in their part. It’s<br />
nice to work with individuals who get the<br />
job done and get it done right! Please<br />
extend my thanks to everyone involved in<br />
making this happen.I look forward to<br />
working with all of you in the future!<br />
Thanks, Bruce Duncan-Park Ridge Health<br />
Great Service!<br />
Never had a bad experience! We’ve<br />
used <strong>HAYNES</strong> Plumbing,<br />
<strong>HAYNES</strong> Electric & <strong>HAYNES</strong><br />
Heating & Cooling - We LOVE<br />
you guys! - Stephanie Hayes,<br />
Chesire Fitness<br />
My wife and I recently had a heating and cooling system<br />
installed in our residence by your company in Feb <strong>2017</strong>. The<br />
install was very complex because of the fact that our house<br />
had no existing heating and cooling since it was built in 1978.<br />
We had 3 estimates on the install, and decided to go with<br />
<strong>HAYNES</strong> Heating and Cooling because of their willingness to<br />
work with us on how we waned it installed. Ryan Roberson<br />
was very professional and gave us several different options<br />
and quotes for the install. The install was started in a timely<br />
manner within 2 weeks of getting the quote. It took a little<br />
more than 3 days to complete the install. Ryan Silverling and<br />
his team impressed us greatly with their work etiquette and<br />
team performance. Ryan's knowledge and advice to us on<br />
the install was terrific.. It's very assuring to us to have a<br />
quality system installed in our house by a quality team and<br />
company. The price was great, but most importantly to us,<br />
we are very happy and excited with our new investment. We<br />
will definitely let MB <strong>HAYNES</strong> service and maintain our<br />
investment in the future... A big THANK YOU goes out to MB<br />
<strong>HAYNES</strong> from my household for a job well done. Sincerely,<br />
Terry and Gail Cope<br />
<strong>HAYNES</strong> Controls<br />
has added to their<br />
team! Cory Hall,<br />
Brannon Cavalier<br />
have joined Rusty<br />
Smith making a<br />
dynamic group,<br />
working hard to get<br />
the word out about<br />
our newest division.<br />
Welcome Cory &<br />
Brannon!<br />
A Big Thank You!<br />
Ryan Roberson<br />
QUALITY COMMITMENT CHARACTER<br />
7
<strong>HAYNES</strong> HEROES SPRING <strong>2017</strong><br />
WOWing Customers Again & Again!<br />
I have been a customer for a number of years and would<br />
like to express my appreciation for the quality of work your<br />
employees accomplish. Recently Sam and Ryan took care<br />
of some plumbing for me. My water bill has been so high, I<br />
had the meter reread and they found no problem. They<br />
determined no leak. Your plumbers found the leak and<br />
called the water department. The leak was fixed that day.<br />
I am to be reimbursed. Thanks to Sam and Ryan.<br />
When a company does good work due to their employees I<br />
think they should be recognized by the customers.<br />
Sincerely, Mary Tucker<br />
Sonny Drake<br />
Most Reliable!<br />
I am writing to tell you how<br />
pleased I am with the work and<br />
the personal service Sonny<br />
Drake provided at my car<br />
wash. My car wash company<br />
and I are very pleased with<br />
how seamless a lot of complicated<br />
directions and tricky<br />
renovations that Sonny had to<br />
work with and around. Sonny<br />
was available after hours<br />
whenever I had questions on<br />
the phone and overall was the<br />
most reliable worker I have had<br />
on my job site. It was a real<br />
pleasure working with him and<br />
Gary and I will for sure use you<br />
guys again when I develop<br />
more car washes around<br />
Asheville. - Nick Athans<br />
I had one of your plumbers out to my house this week to do some service work.<br />
His name is Sonny. It was a tough job which involved cutting into a bedroom wall<br />
in order to get access to my bathroom shower’s plumbing. It seems there were a<br />
number of old house issues conspiring to cause water to leak down onto our<br />
kitchen ceiling. Several components had to be replaced. When he told me that he<br />
had to open up my bedroom wall, I sighed and told him we had a house full of<br />
company coming for the weekend. I was concerned about that 2’x2’ hole in the<br />
wall where some of our guests were staying. We also had a large water spot on<br />
my kitchen ceiling from the leak that my wife was upset about...Sonny worked his<br />
butt off all day and until 8pm that night getting the plumbing problem solved<br />
before our guests arrived. In addition, to my wife’s delight, he repaired the<br />
sheetrock and also bought kilz and paint to touch up the ceiling for her. In addition<br />
to his ”above and beyond” work ethic, Sonny was friendly, polite, and neat. I just<br />
wanted to let you know how pleased I was with the service he provided us....I<br />
really appreciate the good service that I always get from <strong>HAYNES</strong>--be it Plumbing,<br />
HVAC, or Electrical. You guys are the best! -Bill Arledge<br />
Ryan Connell<br />
The scope of work was to change out two<br />
conventional large water heaters…….…as a cost<br />
saving option (and a more efficient option),<br />
Haynes Plumbing suggested, sized and designed<br />
a Rinnai instantaneous water heater system to<br />
take the place of the conventional water heaters.<br />
The end result was six Rinnai heaters tied into<br />
the existing 400 gallon storage tanks to supply<br />
hot water to the hotel. Installation time: 1.5<br />
weeks (done in 2 phases in order to maintain hot<br />
water to the guest at all times)Overall cost<br />
resulted in a huge savings to the customer, as<br />
compared to just replacing the old existing<br />
heaters. Also the new heaters carry a longer<br />
warranty, and will cost much less to repair and/or<br />
to replace in the future. The efficiency of the<br />
instantaneous water heaters is far greater than<br />
the old heaters, resulting in a fuel savings to the<br />
customer, starting day one. Just another way we<br />
continue to make a long-lasting positive impact,<br />
and WOW our customers. Good Job Sam and<br />
Ryan, on a beautiful installation!!!<br />
Sam Allman<br />
Sincere Thanks!<br />
We want to express our<br />
sincere appreciation to<br />
MB <strong>HAYNES</strong> and<br />
Randall Cooper for<br />
installing a water line at<br />
our house.<br />
Randall's experience<br />
and expertise resulted<br />
in a job well done. MB<br />
Haynes is lucky to have<br />
Randall as an<br />
employee; he truly<br />
represents Quality,<br />
Commitment and<br />
Character.<br />
-Les and Ann Stowe<br />
Randall Cooper<br />
QUALITY COMMITMENT CHARACTER<br />
8
<strong>HAYNES</strong> HEROES SPRING <strong>2017</strong><br />
Proud of Our Crews!<br />
I asked Alex Penley and David Woods if<br />
they could commit to a 1 week time frame<br />
for underslab rough-ins, which was a fairly<br />
aggressive time frame for the work.<br />
Everyone agreed that it would be a big<br />
push, but we should be able to make 10/14<br />
completion. We realized quickly Monday<br />
morning that it would take a lot of<br />
coordination and hard work to make that<br />
date, as the ditches for both trades were in<br />
very close proximity to each other due to<br />
the location of fixtures and electrical<br />
panels. We realized the crews were<br />
basically going to be in each other’s way<br />
throughout the whole process, as their pipe<br />
crossed each other’s multiple times in each<br />
tenant space. There was some concern<br />
from my superintendent (and myself) if we<br />
would actually be able to make the<br />
milestone date. Just wanted to let you both<br />
know that I’m proud of your crews and<br />
project managers on this one, and you<br />
should be too.<br />
- Austin Donaldson, Project Manager-H&M<br />
Constructors, Industrial<br />
Alex Penley- <strong>HAYNES</strong> Electric<br />
David Woods- <strong>HAYNES</strong> Plumbing<br />
We Should Have Called<br />
<strong>HAYNES</strong> First!<br />
Tim,<br />
Looks like we should have called you for steam<br />
piping. My Brewers and your guys have pointed<br />
layout and possibly installation problems with<br />
the job that was just completed. Rather than<br />
continue with someone I've lost confidence in,<br />
I'd like your guys to repair and correct it.<br />
Tim, Wedge Brewing<br />
Our Employees Are A<br />
Pleasure To Watch!<br />
Steve,<br />
Al Meskre is the Buncombe County<br />
Schools HVAC director. He called me a<br />
little while ago to ask me if we knew<br />
what a good job Hunter and our other<br />
guys do.<br />
I told him, we realize they are some<br />
exceptional young men. We were glad he<br />
appreciated them as well. He said it was<br />
a pleasure for him to watch them work.<br />
In his experience younger men that work<br />
like that are few and far between.<br />
Tim Singleton<br />
Project Manager<br />
Noah Ruff, Jacob Pendergrass, Hunter Owens<br />
QUALITY COMMITMENT CHARACTER<br />
9
<strong>HAYNES</strong> HEROES SPRING <strong>2017</strong><br />
Special Thank You<br />
Hardest Workers!<br />
I just wanted to take the time this morning to let you know<br />
about this weekend’s project. Your crews did an outstanding<br />
job on this project. The work of Larry and Mitchell made<br />
this project go very smoothly. We had a few unknown issues<br />
that came up, Larry and Mitchell kept their cool and came up<br />
with the materials/solutions to make it work. The whole crew<br />
that you had on the job-site have to be some of the hardest<br />
working people I have ever seen. It was my pleasure to be<br />
with them this weekend and watch them pull of a great job!!!<br />
Please let all of them know how great they did. Thanks - Steve<br />
McDonald, MSS Solutions Regional Manager<br />
Barry & Angela Hagood<br />
Mitchell Lewis<br />
Top Quality Job!<br />
Larry Moore<br />
At Oden hardy we strive to provide the top quality job<br />
that our clients deserve. In so doing we constantly<br />
search to work with the top subcontractors in the<br />
areas we build. MB <strong>HAYNES</strong> Electric is one of those<br />
subcontractors. They are great because from the top<br />
to the bottom they employ the people that do what<br />
they say and meet the criteria of the contracts they<br />
work under. We are constanly asking fotr the subs to<br />
do a dily cleaning to maintain a sfe working area. The<br />
picture (to the right) represents the MB <strong>HAYNES</strong><br />
project foreman, broom cleaning the area they were<br />
working in as we are constanly asking to be done.<br />
This was not staged, I was walking into the building to<br />
resolve another with another sub. Perry not only is<br />
an excellent electrician but he is also an excellent<br />
leader. All subs should follow the example he is<br />
setting and our projects together will be safer and<br />
more profitable for all. I suggest that everyone<br />
forward this message to their people to see what it<br />
takes to be great like MB <strong>HAYNES</strong>! Thank you Perry<br />
for setting the example!!<br />
-Michael McCullough, Project Manager - Oden Hardy<br />
Construction<br />
Angela and I would like to take this time to offer a special thank you to the<br />
employees of Haynes. In the past twenty-two months, our lives have been<br />
drastically changed. Angela is dealing with advanced stage four melanoma<br />
and I have been out of work since September with shoulder surgery and<br />
rehabilitation. And many days it is easy to become discouraged or<br />
overwhelmed. But over and over the kindness of the Haynes Family has<br />
brightened and encouraged us. Many cards, prayers and gifts have touched<br />
us in ways we can't explain. But this past November at Thanksgiving, we<br />
received the most humbling of blessings. On Wednesday, before<br />
Thanksgiving, Ian, Darlene and Dan brought us a huge Thanksgiving meal<br />
prepared by the electrical service team. We ate smoked turkey with ALL the<br />
trimmings, plus we were blessed with a monetary gift. In a time when many<br />
people need things, or are trying to save money for their own families, these<br />
folks gave unsparingly to us! How do you begin to say thank you for all the<br />
outpouring love and concern? I know that work can get frustrating day to<br />
day, but I am thankful to work for a company that stands behind its<br />
employees; that we are more than a number! We can never express<br />
sufficient gratitude for all Haynes has done for us. Our wish for all of you is<br />
a Merry Christmas, and know that we thank God for you every day!<br />
Crazy blessed, Barry and Angela Hagood<br />
“Thank you Perry for setting the example!”<br />
Perry Burke<br />
QUALITY COMMITMENT CHARACTER<br />
10
<strong>HAYNES</strong> HEROES SPRING <strong>2017</strong><br />
Outstanding Service!<br />
Honestly The Best!<br />
“Been working at the same place for 14 years now...hard<br />
to believe it’s been that long already! I’ve learned a lot<br />
from this place and I’m very thankful for that! From the<br />
trade of Line work, how people can treat you (GOOD &<br />
BAD), how to treat people (the ones under you & over<br />
you), loyalty, trust, failure & gain, but above all how<br />
honesty will get you further than bull!”<br />
- Jeremy Anglin,HEU<br />
Van Brown, Shane Luther<br />
I am writing to commend one of your<br />
crews for outstanding service...Thanks to<br />
Van and Shane, we were in our home<br />
for christmas. Our community is lucky to<br />
have such caring, dedicated workers.<br />
Laurie and Toger Moser<br />
Jeremy Anglin<br />
David McDonald<br />
Quality Performance!<br />
Just want you to know how<br />
pleased we are with the quality<br />
of repair performed by your staff.<br />
They were meticulous in<br />
matching detail (crown molding,<br />
etc.) and carefully cleaned the<br />
work area regularly. The finished<br />
breezeway is now stronger and<br />
more durable than before. In<br />
addition, they were considerate<br />
of our funeral schedule and of<br />
families and visitors to our<br />
chapel. Finally, not to brag too<br />
much on the "short guys", but,<br />
as I told them, Santa would be<br />
proud of his elves working<br />
through the Christmas<br />
season...Best wishes for a<br />
healthy and prosperous New<br />
Year.<br />
Dale Groce, Groce Funeral Home<br />
Vicky Conner Leneice White<br />
Running Smoothly!<br />
Miriam Metcalf<br />
I have used the services of MB <strong>HAYNES</strong> ever since I moved to Asheville and have had so many<br />
pleasant encounters with your staff that I felt compelled to say thank you. Every interaction whether<br />
by phone or in person has been a pleasure. Each service person has been on time, friendly, and<br />
helpful. The women who answer your phones and schedule appointments are great. Just this<br />
morning I had interactions with Leniece, Miriam and Vicky and each one was terrific. Thanks for<br />
making dealing with "home maintenance" run smoothly. Deborah McCorkle, West Asheville<br />
QUALITY COMMITMENT CHARACTER<br />
11
WELCOME To The <strong>HAYNES</strong> Family!<br />
<strong>HAYNES</strong> Electric Utility<br />
Jonathon Michael Locker<br />
Paul Wesley Logan<br />
Jonathan Clayton Baise<br />
Zachary Daniel Brown<br />
Canaan Raleigh Peek<br />
Jordan Mitchell Ruff<br />
Christopher Shawn Gunter<br />
Thomas Christopher Carpenter<br />
Samuel Fletcher Kennedy<br />
Patrick Thomas Miller<br />
Richard Kimble Cole<br />
Shawn Patrick McDonald<br />
Christopher Austin Wood<br />
Kenneth Wayne Kuykendall<br />
Ricky Allen Pittman<br />
Douglas Adam Lunsford<br />
Caleb Wesley McLaughlin<br />
Kaleb Merritt Waycaster<br />
Dale Wyatt Burleson<br />
Andrew Wayne Kuykendall<br />
<strong>HAYNES</strong> Controls<br />
John Brannon Cavalier<br />
Cory Lee Hall<br />
<strong>HAYNES</strong> Electric<br />
James Hardy<br />
David Wesley Gross<br />
Jeffrey Raymond Roberts<br />
James Corey Snyder<br />
Wayne Mark Messer<br />
Billy Joe Lytle<br />
Mefail Bytyqi<br />
Lucas Mackae Roberts<br />
Coleman Paul Higgins<br />
James Francis Fitzharris, Jr.<br />
Joseph Andrew Rice<br />
Jordan Thomas Anderson<br />
Jordan William L. Holcombe<br />
Aaron Lee Mayton<br />
Jessy Adam Yount<br />
Edward Eben Nygren, Jr<br />
Kilian Payne Hayes<br />
Mark William Heller, Jr.<br />
Nathaniel Blake Franks<br />
Ronnie Lane Edwards<br />
Auvery James Riddle Jr.<br />
Isaac Muhammed Yahia<br />
Joseph Devin R. Norton<br />
Dakota James Self<br />
David Curtis Wild<br />
Terry William King<br />
Joshua Michael T. Haynes<br />
Tyler Isaac Justice<br />
Dakota Lee White<br />
Andrew Nile Rice<br />
<strong>HAYNES</strong> Heating & Cooling<br />
Joshua Edward Redmon<br />
Edward Allen Clark Jr.<br />
Tyler Adam Golden<br />
Jacob Cody Taylor<br />
Kenneth Owen Ingle<br />
Kenneth Bruce Evans<br />
Charles Allen Bieller<br />
Solie Griffey Jr.<br />
Nathaniel R. Chandler<br />
Rigoberto Lopez<br />
Kenneth Blake Muxlow<br />
H&M Constructors<br />
John Charles Langdon<br />
<strong>HAYNES</strong> Plumbing<br />
Courtney Alexandria Harris<br />
Cindy Leigh Shelton<br />
Earl David Fisher, Jr.<br />
Joseph Michael Proffitt<br />
Zachary David T. Smith<br />
Follow Us!<br />
We Are Looking For Great People<br />
For Great Careers!<br />
Check Out mbhaynes.com/careers to find<br />
out what positions are open and pass along<br />
to anyone who might be interested.<br />
Candidates may apply online!<br />
<strong>HAYNES</strong> Has A New Look!<br />
New Logos, Same Great Quality Work!<br />
20+ years<br />
Matt Morton (34) - HEU<br />
John Smith (33) - HECC<br />
Lee Southard (32) - HECC<br />
Susan Fraser (32) - Corporate<br />
Cliff Henderson (30) - HECC<br />
Perry Burke (29 ) - HECC<br />
Jamie O'Mary (29) - HECC<br />
Eric Howell (28) - HEU<br />
Tony Elkins (28) - HECC<br />
Roger King (27) - Garage<br />
Steve Warner (25) - HMI<br />
Scott Emerson (25) - HMI<br />
Randy James (25) - HMI<br />
Ronnie Hyder (24) - HMI<br />
Jeff Burrell (24) - HMI<br />
Frank Mashburn (23) - HMI<br />
Jim Hannah (23) - HT<br />
<strong>HAYNES</strong> Anniversaries<br />
Jim Williams (22) - HMI<br />
David McDonald (22) - HMI<br />
Ceceale McKinney (22) - HECC<br />
Alan Arrington (22) - HECC<br />
Scott Branks (21) - HECC<br />
Tommy Allen (20) - HMI<br />
Fred Goforth (20) - HEU<br />
Gary Marlor (20) - HECC<br />
15 years<br />
Jason McCutcheon - HECC<br />
Elizabeth Buckner - HECC<br />
Bobby Rhoads - HEU<br />
Keith Ball - HT<br />
Keith Moore - HEU<br />
10 years<br />
Patrick Kling - H&M(G)<br />
Patrick Ensley - HECC<br />
John Cooper - HPS<br />
Gary Ramsey - Safety<br />
Steve Yates - IT<br />
5 years<br />
Roger Ball - HT<br />
Caleb Hensley - HEU<br />
Steven Clatt - HPS<br />
Austin Donaldson - HMI<br />
Marc Shumolis - HMI<br />
Travis Hyatt - HH&C<br />
QUALITY COMMITMENT CHARACTER<br />
12