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HAYNES Highlights Spring 2017

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<strong>HAYNES</strong> HIGHLIGHTS SPRING <strong>2017</strong><br />

<strong>Spring</strong> is the time of year we all get excited about warmer weather and the beauty of<br />

nature. I find excitement in the phenomenal efforts put forth by so many of you at<br />

<strong>HAYNES</strong>. We receive many compliments from people you work for and around, and it is<br />

so impressive! I am very proud of all of you. It's obvious that you take ESOP ownership<br />

seriously.<br />

We’re growing! Over the past few years, we’ve added <strong>HAYNES</strong> Solar, <strong>HAYNES</strong> Firestop and<br />

now <strong>HAYNES</strong> Controls. This group is starting out in HVAC controls, but there is a broader<br />

potential for the future. Controls can include entire building automation technologies<br />

optimization, energy efficiency and comfort, and reduction of operating costs.<br />

All of these more recent business additions provide new capabilities and opportunities. For new folks who may<br />

not know, MB <strong>HAYNES</strong> Corporation started in 1921, solely as an electrical contractor. In 1945, <strong>HAYNES</strong> added<br />

the utility power line business (now <strong>HAYNES</strong> Electric Utility). General Contracting (H&M Constructors) was<br />

added in the 70’s, while H&M Constructors – Industrial, <strong>HAYNES</strong> Plumbing, <strong>HAYNES</strong> Technologies and <strong>HAYNES</strong><br />

Heating & Cooling were added in the 90’s.<br />

Throughout the years, diversifying our portfolio of trade services has allowed us to maintain a viable company<br />

and remain successful, even during the recession of 2008 –2010. When one trade doesn’t do well in a particular<br />

year, another will be profitable. The next year, someone else may be having an off year, and the others will have<br />

a stellar year. Having the diversity of ten trades gives us more financial consistency and stability.<br />

While we’ve added new trades, we’ve also have grown in numbers of employees. We are now close to 700<br />

employees! With this amount of growth, more out of town jobs, and with more people added to the <strong>HAYNES</strong><br />

family, it’s vital that we find more effective ways to communicate with you. One of the ways we communicate is<br />

through email, so if you don’t have a company email address and you haven’t provided Human Resources with a<br />

personal email address, please do so by contacting Krystal Patterson kpatterson@mbhaynes.com or call (5430).<br />

You can also give it to your supervisor, and they will get it to Krystal.<br />

We have a new way for you to get information coming soon. In the near future, you will be hearing more about<br />

<strong>HAYNES</strong> Hub, a secure, internal website for employees. There, you will have access to many types of<br />

information. From the forms you may need for benefits, safety and ESOP, general information and training<br />

videos, to an on-line store for branded clothing and other items, you will have quick access to all the latest<br />

<strong>HAYNES</strong> news. You will have a user name and when you login for the first time, you will set your own secure<br />

password. You will be able to access the Hub from work, home or anywhere you can use your tablet, laptop or<br />

smart phone. This will reduce the need for regular mail and making trips into the office for various forms, so it<br />

should be more convenient and reduce the number of mailings. We are in the 21st century, and there are<br />

efficiencies we can take advantage of, if we are willing to make some changes. We’re growing and it’s time our<br />

communication abilities do too!<br />

-Buzzy<br />

QUALITY COMMITMENT CHARACTER


<strong>HAYNES</strong> HIGHLIGHTS SPRING <strong>2017</strong><br />

As I look back on the last two years, I see great progress in our ESOP teamwork. The walls<br />

of the silos separating us may not be gone, but they are lower and have windows and doors<br />

now. We get phone calls and emails daily from customers who have been WOWed by you.<br />

We’re living our mission of “making a long-term positive impact” in several areas.<br />

As I look forward, we have a new priority. We need to change our safety culture drastically. We have regressed<br />

since becoming an ESOP. Instead of where we are today, I want to see us progress to being the safest contractor<br />

in the Southeast! Our utility customers will be amazed that our crews are safer than theirs. Industrial customers<br />

will be surprised by how our folks exceed their safety requirements. Other construction crews will be amazed by<br />

how productive we are because we are performing difficult tasks safely and with appropriate PPE. Our courteous,<br />

defensive driving and consistent CDL practices will make our vehicle fleet stand out in a good way. We can stand<br />

out in the crowd of undisciplined construction workers as the highest example of safety.<br />

Regrettably, we have a long way to go to be able to say these things. Primarily because of the frequency of<br />

accidents, our Workers’ Compensation Insurance Employer’s Modification Rate (EMR) will be increasing from 0.72<br />

to 0.79. We just moved 10% in the wrong direction! Now is the time to start turning things around. We will work<br />

toward training all foremen in OSHA 30, in addition to First Aid and CPR. All employees beyond 90 days will be<br />

trained in OSHA 10. We will begin pre-task planning and documenting how we are avoiding risks. In addition to<br />

meeting certain customers’ safety criteria, these initiatives will reduce the number of accidents because much of<br />

the training is awareness and hazard avoidance.<br />

In the past 15 months, our people have suffered 19 strains and sprains. Some might think that’s to be expected<br />

of an aging workforce but, except for four, all were under age 40. Excellent OSHA 10 training will raise hazard<br />

awareness. In the same period, nine <strong>HAYNES</strong> employees experienced hand lacerations. Surprisingly, two were cut<br />

by metal studs that they grabbed, as they lost their balance. To prevent similar injuries, we will soon adopt a 99%<br />

glove policy. We will wear appropriate gloves except when we can’t. There will be a few fine terminations, finishes<br />

or fine tunings that we just can’t do with gloves on, but very few. Any <strong>HAYNES</strong> employee who walks onto your job<br />

site should expect to see you in a hard hat, safety glasses (on your face, not around your neck) and gloves on,<br />

not hanging at your side.<br />

Another clarification is that even though Pat Hefner and Lee Southard are divisional safety trainers, we expect<br />

them to inspect and help all <strong>HAYNES</strong> employees, no matter what division. We encourage them to stop by any site<br />

to see how they can help us be safer. If that means writing a safety violation for a different division, that’s what<br />

we expect them to do to make us better. If it’s on your job, the correct response is “thank you for helping us be<br />

safe”.<br />

Finally, we’ve put a root cause analysis policy in place for accidents. Your safety is important to me. When<br />

someone in our <strong>HAYNES</strong> family gets hurt, I take it personally. Until further notice, I will be involved in every injury<br />

root cause analysis. After each accident, the injured, their supervisor(s), project manager, operations manager<br />

and division head will meet with Bill Toms and me, to review why the accident happened and how to keep it from<br />

happening again. As an ESOP, I usually use words like “we” and “our”, but safety has to start somewhere. I am<br />

adamant that whatever else I do, it is my top priority to ensure our people are safe. I can’t make us the safest<br />

contractor in the southeast by myself. I need your help and cooperation. I ask you to please join me in making a<br />

personal commitment to reverse the direction of our safety trend. We have been on a scary path in 2016 and<br />

<strong>2017</strong>. Let’s make the rest of the year SAFE and accident free!<br />

-Fred<br />

QUALITY COMMITMENT CHARACTER<br />

2


<strong>HAYNES</strong> HAPPENINGS SPRING <strong>2017</strong><br />

<strong>HAYNES</strong> Technologies Safety Meeting<br />

<strong>HAYNES</strong> Electric Safety Meeting<br />

<strong>HAYNES</strong> Plumbing Safety Meeting<br />

<strong>HAYNES</strong> Electric Utilities Monthly Safety Meeting<br />

<strong>HAYNES</strong> Electric Utility Safety Training<br />

QUALITY COMMITMENT CHARACTER<br />

3


<strong>HAYNES</strong> HAPPENINGS SPRING <strong>2017</strong><br />

<strong>HAYNES</strong> Electric Apprenticeship Banquet<br />

<strong>HAYNES</strong> Electric celebrated their 2016-<strong>2017</strong> apprenticeship<br />

classes with a breakfast and awards ceremony. Each class<br />

received class completion certificates and those having<br />

superior test scores received <strong>HAYNES</strong> pullovers! Great Job!<br />

55 Years of Dedicated Service From the Cardinalis!<br />

Dan and Ginny Cardinali, one of our dynamic duo husband and wife teams, retired on March<br />

23rd, <strong>2017</strong>. Dan and Ginny say they will miss their <strong>HAYNES</strong> family, but they are looking forward<br />

to a few leisurely Monday mornings!<br />

At the time of their retirement, Dan had been with <strong>HAYNES</strong> for 43 years and Ginny for almost<br />

12. Ginny worked for <strong>HAYNES</strong> Electric Utility for 12 years, doing billing and keeping all HEU<br />

paid. For Dan, the years were an evolution of Electric Service. In the beginning, he didn’t work<br />

in <strong>HAYNES</strong> Electric Service; he WAS <strong>HAYNES</strong> Electric Service! That was when there was no<br />

rotating call service and Dan got ALL the calls, whether at work or at home! Later, when there<br />

were other service electricians, many customers just asked for and often waited for Dan. He had<br />

a knack for being able to get the lights back on and making things work. While his technical<br />

abilities provided his base, he excelled in customer service. It was kind of like the old<br />

commercial jingle you could say “everybody doesn’t like something but nobody doesn’t like<br />

Dan”. In 1997, he had a serious accident that shattered his ankle. After a seven-month recovery,<br />

with Ginny taking care of him, he came back to <strong>HAYNES</strong> and became Service Manager. Again,<br />

he excelled because of his relational skills. Nobody doesn’t like Dan!<br />

For many years, Dan handled electrical service mostly on his own, but because of his ability to<br />

develop people, he leaves a legacy of well-trained people who regularly WOW customers, much<br />

like their mentor. They understand the values of integrity, relationships and excellence because<br />

they have had it modeled for them for many years.<br />

Congratulations and thanks to Dan and Ginny Cardinali. We salute you for your combined 55<br />

years of loyal service. Thank you for WOWing customers, making long lasting positive impacts<br />

by developing people, serving customers and building relationships. You will be missed!<br />

Happy Retirement Larry!<br />

Larry Edwards retired<br />

from H&M Industrial as a<br />

pipe welder and fitter after<br />

12 years. Larry worked on<br />

multiple large projects<br />

including Blue Ridge Paper<br />

and Flint Group.<br />

Ginny & Dan Cardinali<br />

“Be a leader,<br />

not just a<br />

follower.<br />

Sometimes the<br />

person you are<br />

following is not<br />

always leading<br />

you in the right<br />

direction.”<br />

“Always have<br />

patience.” -<br />

Larry Edwards<br />

QUALITY COMMITMENT CHARACTER<br />

4


<strong>HAYNES</strong> employees donated over 400<br />

toys for ABCCM’s Christmas Angel<br />

program!<br />

<strong>HAYNES</strong> C.A.R.E. Team has<br />

eight groups of volunteers<br />

serving dinner throughout the<br />

year at ABCCM’s Veterans<br />

Restoration Quarters!<br />

<strong>HAYNES</strong> garage team donated &<br />

delivered turkeys to area veterans<br />

during the holidays.<br />

<strong>HAYNES</strong> had the largest team for this year’s Big<br />

Brothers/Big Sisters of WNC, Bowl for Kids Sake<br />

fundraiser!<br />

<strong>HAYNES</strong> team member, Jordan Putnam<br />

representing at Asheville’s Race For the Taps<br />

<strong>HAYNES</strong> Job Recruit Team (Shane Massey, Travis Rice<br />

& Krystal Patterson) at Madison High School sharing our<br />

business vision and employee benefits.<br />

<strong>HAYNES</strong> team members (Krystal Patterson, Tamera<br />

Edwards, Katy Wyatt, Mike Griffin, Rusty Smith &<br />

Jordan Putnam) joined this year’s Talent Jam Asheville<br />

to promote <strong>HAYNES</strong>!<br />

QUALITY COMMITMENT CHARACTER<br />

5


Making Strides!<br />

<strong>HAYNES</strong> Says Thanks To Teachers!<br />

My name is Roger Caldwell and I was the 96.5<br />

teacher of the month for October. I would like<br />

to thank you for the $100.00 gift certificate<br />

from MB <strong>HAYNES</strong>. Your company's generosity<br />

to the teaching profession is greatly<br />

appreciated! It certainly helps the teaching<br />

profession. I feel very fortunate to be honored<br />

like this. I actually waited for a sale and was<br />

able to purchase two pairs of shoes at the<br />

Bass Outlet store this weekend. Please<br />

convey to whoever else is responsible that I<br />

certainly appreciate the gift. Thanks again!<br />

Roger Caldwell, Teacher<br />

Making Strides for Breast Cancer, Shannan<br />

Wilson (pictured right, Safety Dept) & Eric<br />

Jones (pictured in middle, H&M) participated in<br />

this year’s awareness run/walk in Asheville.<br />

Help For Habitat<br />

Silver Beaver Award!<br />

James Leveritt was chosen for Boy Scouts of America,<br />

to be this year’s Silver Beaver Award recipient. The Silver<br />

Beaver is an award given to those implementing the<br />

scouting program and perform community service through<br />

hard work, self sacrifice, dedication, and many years of<br />

service. Congratulations James! We're proud of you!<br />

QUALITY COMMITMENT CHARACTER<br />

6


<strong>HAYNES</strong> HEROES SPRING <strong>2017</strong><br />

Eddie Clark, Chuck Bieller & Josh Turner<br />

Dear Mr. Warner,<br />

Yesterday, I had a new heat pump installed and I want to thank those<br />

involved. Ryan Roberson came out an gave me the estimate and<br />

then yesterday Chuck Beiller, Eddie Clark and Josh Turner<br />

installed the unit. They were very kind and helpful and answered any<br />

questions I had. They were also very neat, putting down paper to<br />

walk on in the house and after they took up the paper, they put<br />

covers on their shoes when they came in. I really appreciated that<br />

because it had rained and the ground was mucky in places. I was<br />

also very happy with the price, it was much, much lower than a<br />

previous estimate I had. It has been working very well and it’s so<br />

nice to have heat when I need it. I centainly will recommend MB<br />

<strong>HAYNES</strong> to everyone who might have need of your services.<br />

Thank you again - Dottie Bellavia<br />

Ryan Siverling<br />

Got the Job Done Right!<br />

Thanks to everyone involved with this past<br />

weekend’s project in our Pharmacy. Each<br />

team did an excellent job in their part. It’s<br />

nice to work with individuals who get the<br />

job done and get it done right! Please<br />

extend my thanks to everyone involved in<br />

making this happen.I look forward to<br />

working with all of you in the future!<br />

Thanks, Bruce Duncan-Park Ridge Health<br />

Great Service!<br />

Never had a bad experience! We’ve<br />

used <strong>HAYNES</strong> Plumbing,<br />

<strong>HAYNES</strong> Electric & <strong>HAYNES</strong><br />

Heating & Cooling - We LOVE<br />

you guys! - Stephanie Hayes,<br />

Chesire Fitness<br />

My wife and I recently had a heating and cooling system<br />

installed in our residence by your company in Feb <strong>2017</strong>. The<br />

install was very complex because of the fact that our house<br />

had no existing heating and cooling since it was built in 1978.<br />

We had 3 estimates on the install, and decided to go with<br />

<strong>HAYNES</strong> Heating and Cooling because of their willingness to<br />

work with us on how we waned it installed. Ryan Roberson<br />

was very professional and gave us several different options<br />

and quotes for the install. The install was started in a timely<br />

manner within 2 weeks of getting the quote. It took a little<br />

more than 3 days to complete the install. Ryan Silverling and<br />

his team impressed us greatly with their work etiquette and<br />

team performance. Ryan's knowledge and advice to us on<br />

the install was terrific.. It's very assuring to us to have a<br />

quality system installed in our house by a quality team and<br />

company. The price was great, but most importantly to us,<br />

we are very happy and excited with our new investment. We<br />

will definitely let MB <strong>HAYNES</strong> service and maintain our<br />

investment in the future... A big THANK YOU goes out to MB<br />

<strong>HAYNES</strong> from my household for a job well done. Sincerely,<br />

Terry and Gail Cope<br />

<strong>HAYNES</strong> Controls<br />

has added to their<br />

team! Cory Hall,<br />

Brannon Cavalier<br />

have joined Rusty<br />

Smith making a<br />

dynamic group,<br />

working hard to get<br />

the word out about<br />

our newest division.<br />

Welcome Cory &<br />

Brannon!<br />

A Big Thank You!<br />

Ryan Roberson<br />

QUALITY COMMITMENT CHARACTER<br />

7


<strong>HAYNES</strong> HEROES SPRING <strong>2017</strong><br />

WOWing Customers Again & Again!<br />

I have been a customer for a number of years and would<br />

like to express my appreciation for the quality of work your<br />

employees accomplish. Recently Sam and Ryan took care<br />

of some plumbing for me. My water bill has been so high, I<br />

had the meter reread and they found no problem. They<br />

determined no leak. Your plumbers found the leak and<br />

called the water department. The leak was fixed that day.<br />

I am to be reimbursed. Thanks to Sam and Ryan.<br />

When a company does good work due to their employees I<br />

think they should be recognized by the customers.<br />

Sincerely, Mary Tucker<br />

Sonny Drake<br />

Most Reliable!<br />

I am writing to tell you how<br />

pleased I am with the work and<br />

the personal service Sonny<br />

Drake provided at my car<br />

wash. My car wash company<br />

and I are very pleased with<br />

how seamless a lot of complicated<br />

directions and tricky<br />

renovations that Sonny had to<br />

work with and around. Sonny<br />

was available after hours<br />

whenever I had questions on<br />

the phone and overall was the<br />

most reliable worker I have had<br />

on my job site. It was a real<br />

pleasure working with him and<br />

Gary and I will for sure use you<br />

guys again when I develop<br />

more car washes around<br />

Asheville. - Nick Athans<br />

I had one of your plumbers out to my house this week to do some service work.<br />

His name is Sonny. It was a tough job which involved cutting into a bedroom wall<br />

in order to get access to my bathroom shower’s plumbing. It seems there were a<br />

number of old house issues conspiring to cause water to leak down onto our<br />

kitchen ceiling. Several components had to be replaced. When he told me that he<br />

had to open up my bedroom wall, I sighed and told him we had a house full of<br />

company coming for the weekend. I was concerned about that 2’x2’ hole in the<br />

wall where some of our guests were staying. We also had a large water spot on<br />

my kitchen ceiling from the leak that my wife was upset about...Sonny worked his<br />

butt off all day and until 8pm that night getting the plumbing problem solved<br />

before our guests arrived. In addition, to my wife’s delight, he repaired the<br />

sheetrock and also bought kilz and paint to touch up the ceiling for her. In addition<br />

to his ”above and beyond” work ethic, Sonny was friendly, polite, and neat. I just<br />

wanted to let you know how pleased I was with the service he provided us....I<br />

really appreciate the good service that I always get from <strong>HAYNES</strong>--be it Plumbing,<br />

HVAC, or Electrical. You guys are the best! -Bill Arledge<br />

Ryan Connell<br />

The scope of work was to change out two<br />

conventional large water heaters…….…as a cost<br />

saving option (and a more efficient option),<br />

Haynes Plumbing suggested, sized and designed<br />

a Rinnai instantaneous water heater system to<br />

take the place of the conventional water heaters.<br />

The end result was six Rinnai heaters tied into<br />

the existing 400 gallon storage tanks to supply<br />

hot water to the hotel. Installation time: 1.5<br />

weeks (done in 2 phases in order to maintain hot<br />

water to the guest at all times)Overall cost<br />

resulted in a huge savings to the customer, as<br />

compared to just replacing the old existing<br />

heaters. Also the new heaters carry a longer<br />

warranty, and will cost much less to repair and/or<br />

to replace in the future. The efficiency of the<br />

instantaneous water heaters is far greater than<br />

the old heaters, resulting in a fuel savings to the<br />

customer, starting day one. Just another way we<br />

continue to make a long-lasting positive impact,<br />

and WOW our customers. Good Job Sam and<br />

Ryan, on a beautiful installation!!!<br />

Sam Allman<br />

Sincere Thanks!<br />

We want to express our<br />

sincere appreciation to<br />

MB <strong>HAYNES</strong> and<br />

Randall Cooper for<br />

installing a water line at<br />

our house.<br />

Randall's experience<br />

and expertise resulted<br />

in a job well done. MB<br />

Haynes is lucky to have<br />

Randall as an<br />

employee; he truly<br />

represents Quality,<br />

Commitment and<br />

Character.<br />

-Les and Ann Stowe<br />

Randall Cooper<br />

QUALITY COMMITMENT CHARACTER<br />

8


<strong>HAYNES</strong> HEROES SPRING <strong>2017</strong><br />

Proud of Our Crews!<br />

I asked Alex Penley and David Woods if<br />

they could commit to a 1 week time frame<br />

for underslab rough-ins, which was a fairly<br />

aggressive time frame for the work.<br />

Everyone agreed that it would be a big<br />

push, but we should be able to make 10/14<br />

completion. We realized quickly Monday<br />

morning that it would take a lot of<br />

coordination and hard work to make that<br />

date, as the ditches for both trades were in<br />

very close proximity to each other due to<br />

the location of fixtures and electrical<br />

panels. We realized the crews were<br />

basically going to be in each other’s way<br />

throughout the whole process, as their pipe<br />

crossed each other’s multiple times in each<br />

tenant space. There was some concern<br />

from my superintendent (and myself) if we<br />

would actually be able to make the<br />

milestone date. Just wanted to let you both<br />

know that I’m proud of your crews and<br />

project managers on this one, and you<br />

should be too.<br />

- Austin Donaldson, Project Manager-H&M<br />

Constructors, Industrial<br />

Alex Penley- <strong>HAYNES</strong> Electric<br />

David Woods- <strong>HAYNES</strong> Plumbing<br />

We Should Have Called<br />

<strong>HAYNES</strong> First!<br />

Tim,<br />

Looks like we should have called you for steam<br />

piping. My Brewers and your guys have pointed<br />

layout and possibly installation problems with<br />

the job that was just completed. Rather than<br />

continue with someone I've lost confidence in,<br />

I'd like your guys to repair and correct it.<br />

Tim, Wedge Brewing<br />

Our Employees Are A<br />

Pleasure To Watch!<br />

Steve,<br />

Al Meskre is the Buncombe County<br />

Schools HVAC director. He called me a<br />

little while ago to ask me if we knew<br />

what a good job Hunter and our other<br />

guys do.<br />

I told him, we realize they are some<br />

exceptional young men. We were glad he<br />

appreciated them as well. He said it was<br />

a pleasure for him to watch them work.<br />

In his experience younger men that work<br />

like that are few and far between.<br />

Tim Singleton<br />

Project Manager<br />

Noah Ruff, Jacob Pendergrass, Hunter Owens<br />

QUALITY COMMITMENT CHARACTER<br />

9


<strong>HAYNES</strong> HEROES SPRING <strong>2017</strong><br />

Special Thank You<br />

Hardest Workers!<br />

I just wanted to take the time this morning to let you know<br />

about this weekend’s project. Your crews did an outstanding<br />

job on this project. The work of Larry and Mitchell made<br />

this project go very smoothly. We had a few unknown issues<br />

that came up, Larry and Mitchell kept their cool and came up<br />

with the materials/solutions to make it work. The whole crew<br />

that you had on the job-site have to be some of the hardest<br />

working people I have ever seen. It was my pleasure to be<br />

with them this weekend and watch them pull of a great job!!!<br />

Please let all of them know how great they did. Thanks - Steve<br />

McDonald, MSS Solutions Regional Manager<br />

Barry & Angela Hagood<br />

Mitchell Lewis<br />

Top Quality Job!<br />

Larry Moore<br />

At Oden hardy we strive to provide the top quality job<br />

that our clients deserve. In so doing we constantly<br />

search to work with the top subcontractors in the<br />

areas we build. MB <strong>HAYNES</strong> Electric is one of those<br />

subcontractors. They are great because from the top<br />

to the bottom they employ the people that do what<br />

they say and meet the criteria of the contracts they<br />

work under. We are constanly asking fotr the subs to<br />

do a dily cleaning to maintain a sfe working area. The<br />

picture (to the right) represents the MB <strong>HAYNES</strong><br />

project foreman, broom cleaning the area they were<br />

working in as we are constanly asking to be done.<br />

This was not staged, I was walking into the building to<br />

resolve another with another sub. Perry not only is<br />

an excellent electrician but he is also an excellent<br />

leader. All subs should follow the example he is<br />

setting and our projects together will be safer and<br />

more profitable for all. I suggest that everyone<br />

forward this message to their people to see what it<br />

takes to be great like MB <strong>HAYNES</strong>! Thank you Perry<br />

for setting the example!!<br />

-Michael McCullough, Project Manager - Oden Hardy<br />

Construction<br />

Angela and I would like to take this time to offer a special thank you to the<br />

employees of Haynes. In the past twenty-two months, our lives have been<br />

drastically changed. Angela is dealing with advanced stage four melanoma<br />

and I have been out of work since September with shoulder surgery and<br />

rehabilitation. And many days it is easy to become discouraged or<br />

overwhelmed. But over and over the kindness of the Haynes Family has<br />

brightened and encouraged us. Many cards, prayers and gifts have touched<br />

us in ways we can't explain. But this past November at Thanksgiving, we<br />

received the most humbling of blessings. On Wednesday, before<br />

Thanksgiving, Ian, Darlene and Dan brought us a huge Thanksgiving meal<br />

prepared by the electrical service team. We ate smoked turkey with ALL the<br />

trimmings, plus we were blessed with a monetary gift. In a time when many<br />

people need things, or are trying to save money for their own families, these<br />

folks gave unsparingly to us! How do you begin to say thank you for all the<br />

outpouring love and concern? I know that work can get frustrating day to<br />

day, but I am thankful to work for a company that stands behind its<br />

employees; that we are more than a number! We can never express<br />

sufficient gratitude for all Haynes has done for us. Our wish for all of you is<br />

a Merry Christmas, and know that we thank God for you every day!<br />

Crazy blessed, Barry and Angela Hagood<br />

“Thank you Perry for setting the example!”<br />

Perry Burke<br />

QUALITY COMMITMENT CHARACTER<br />

10


<strong>HAYNES</strong> HEROES SPRING <strong>2017</strong><br />

Outstanding Service!<br />

Honestly The Best!<br />

“Been working at the same place for 14 years now...hard<br />

to believe it’s been that long already! I’ve learned a lot<br />

from this place and I’m very thankful for that! From the<br />

trade of Line work, how people can treat you (GOOD &<br />

BAD), how to treat people (the ones under you & over<br />

you), loyalty, trust, failure & gain, but above all how<br />

honesty will get you further than bull!”<br />

- Jeremy Anglin,HEU<br />

Van Brown, Shane Luther<br />

I am writing to commend one of your<br />

crews for outstanding service...Thanks to<br />

Van and Shane, we were in our home<br />

for christmas. Our community is lucky to<br />

have such caring, dedicated workers.<br />

Laurie and Toger Moser<br />

Jeremy Anglin<br />

David McDonald<br />

Quality Performance!<br />

Just want you to know how<br />

pleased we are with the quality<br />

of repair performed by your staff.<br />

They were meticulous in<br />

matching detail (crown molding,<br />

etc.) and carefully cleaned the<br />

work area regularly. The finished<br />

breezeway is now stronger and<br />

more durable than before. In<br />

addition, they were considerate<br />

of our funeral schedule and of<br />

families and visitors to our<br />

chapel. Finally, not to brag too<br />

much on the "short guys", but,<br />

as I told them, Santa would be<br />

proud of his elves working<br />

through the Christmas<br />

season...Best wishes for a<br />

healthy and prosperous New<br />

Year.<br />

Dale Groce, Groce Funeral Home<br />

Vicky Conner Leneice White<br />

Running Smoothly!<br />

Miriam Metcalf<br />

I have used the services of MB <strong>HAYNES</strong> ever since I moved to Asheville and have had so many<br />

pleasant encounters with your staff that I felt compelled to say thank you. Every interaction whether<br />

by phone or in person has been a pleasure. Each service person has been on time, friendly, and<br />

helpful. The women who answer your phones and schedule appointments are great. Just this<br />

morning I had interactions with Leniece, Miriam and Vicky and each one was terrific. Thanks for<br />

making dealing with "home maintenance" run smoothly. Deborah McCorkle, West Asheville<br />

QUALITY COMMITMENT CHARACTER<br />

11


WELCOME To The <strong>HAYNES</strong> Family!<br />

<strong>HAYNES</strong> Electric Utility<br />

Jonathon Michael Locker<br />

Paul Wesley Logan<br />

Jonathan Clayton Baise<br />

Zachary Daniel Brown<br />

Canaan Raleigh Peek<br />

Jordan Mitchell Ruff<br />

Christopher Shawn Gunter<br />

Thomas Christopher Carpenter<br />

Samuel Fletcher Kennedy<br />

Patrick Thomas Miller<br />

Richard Kimble Cole<br />

Shawn Patrick McDonald<br />

Christopher Austin Wood<br />

Kenneth Wayne Kuykendall<br />

Ricky Allen Pittman<br />

Douglas Adam Lunsford<br />

Caleb Wesley McLaughlin<br />

Kaleb Merritt Waycaster<br />

Dale Wyatt Burleson<br />

Andrew Wayne Kuykendall<br />

<strong>HAYNES</strong> Controls<br />

John Brannon Cavalier<br />

Cory Lee Hall<br />

<strong>HAYNES</strong> Electric<br />

James Hardy<br />

David Wesley Gross<br />

Jeffrey Raymond Roberts<br />

James Corey Snyder<br />

Wayne Mark Messer<br />

Billy Joe Lytle<br />

Mefail Bytyqi<br />

Lucas Mackae Roberts<br />

Coleman Paul Higgins<br />

James Francis Fitzharris, Jr.<br />

Joseph Andrew Rice<br />

Jordan Thomas Anderson<br />

Jordan William L. Holcombe<br />

Aaron Lee Mayton<br />

Jessy Adam Yount<br />

Edward Eben Nygren, Jr<br />

Kilian Payne Hayes<br />

Mark William Heller, Jr.<br />

Nathaniel Blake Franks<br />

Ronnie Lane Edwards<br />

Auvery James Riddle Jr.<br />

Isaac Muhammed Yahia<br />

Joseph Devin R. Norton<br />

Dakota James Self<br />

David Curtis Wild<br />

Terry William King<br />

Joshua Michael T. Haynes<br />

Tyler Isaac Justice<br />

Dakota Lee White<br />

Andrew Nile Rice<br />

<strong>HAYNES</strong> Heating & Cooling<br />

Joshua Edward Redmon<br />

Edward Allen Clark Jr.<br />

Tyler Adam Golden<br />

Jacob Cody Taylor<br />

Kenneth Owen Ingle<br />

Kenneth Bruce Evans<br />

Charles Allen Bieller<br />

Solie Griffey Jr.<br />

Nathaniel R. Chandler<br />

Rigoberto Lopez<br />

Kenneth Blake Muxlow<br />

H&M Constructors<br />

John Charles Langdon<br />

<strong>HAYNES</strong> Plumbing<br />

Courtney Alexandria Harris<br />

Cindy Leigh Shelton<br />

Earl David Fisher, Jr.<br />

Joseph Michael Proffitt<br />

Zachary David T. Smith<br />

Follow Us!<br />

We Are Looking For Great People<br />

For Great Careers!<br />

Check Out mbhaynes.com/careers to find<br />

out what positions are open and pass along<br />

to anyone who might be interested.<br />

Candidates may apply online!<br />

<strong>HAYNES</strong> Has A New Look!<br />

New Logos, Same Great Quality Work!<br />

20+ years<br />

Matt Morton (34) - HEU<br />

John Smith (33) - HECC<br />

Lee Southard (32) - HECC<br />

Susan Fraser (32) - Corporate<br />

Cliff Henderson (30) - HECC<br />

Perry Burke (29 ) - HECC<br />

Jamie O'Mary (29) - HECC<br />

Eric Howell (28) - HEU<br />

Tony Elkins (28) - HECC<br />

Roger King (27) - Garage<br />

Steve Warner (25) - HMI<br />

Scott Emerson (25) - HMI<br />

Randy James (25) - HMI<br />

Ronnie Hyder (24) - HMI<br />

Jeff Burrell (24) - HMI<br />

Frank Mashburn (23) - HMI<br />

Jim Hannah (23) - HT<br />

<strong>HAYNES</strong> Anniversaries<br />

Jim Williams (22) - HMI<br />

David McDonald (22) - HMI<br />

Ceceale McKinney (22) - HECC<br />

Alan Arrington (22) - HECC<br />

Scott Branks (21) - HECC<br />

Tommy Allen (20) - HMI<br />

Fred Goforth (20) - HEU<br />

Gary Marlor (20) - HECC<br />

15 years<br />

Jason McCutcheon - HECC<br />

Elizabeth Buckner - HECC<br />

Bobby Rhoads - HEU<br />

Keith Ball - HT<br />

Keith Moore - HEU<br />

10 years<br />

Patrick Kling - H&M(G)<br />

Patrick Ensley - HECC<br />

John Cooper - HPS<br />

Gary Ramsey - Safety<br />

Steve Yates - IT<br />

5 years<br />

Roger Ball - HT<br />

Caleb Hensley - HEU<br />

Steven Clatt - HPS<br />

Austin Donaldson - HMI<br />

Marc Shumolis - HMI<br />

Travis Hyatt - HH&C<br />

QUALITY COMMITMENT CHARACTER<br />

12

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