19.05.2017 Views

MMI Team Member Handbook 05.19.2017

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

4. Stealing from either fellow <strong>Team</strong> <strong>Member</strong>s, guests, or from the Company; including theft or<br />

misappropriation of lost and found items.<br />

5. Refusal to do work assigned.<br />

6. Violations of our No Solicitations policy.<br />

7. Sexual or other unlawful or unwelcome harassment of any kind; or aiding and abetting in such<br />

harassment.<br />

8. Possession or use of a firearm or other deadly weapon on Company property.<br />

9. Gambling on Company property.<br />

10. Punching another <strong>Team</strong> <strong>Member</strong>’s timecard or permitting someone to punch your time card.<br />

11. Intentionally reporting incorrect data, falsifying, or altering Company records or publications.<br />

12. Willful destruction or defacing of Company property or another <strong>Team</strong> <strong>Member</strong>’s property.<br />

13. Sleeping on the job.<br />

14. Adding a service charge to a guest bill or account without permission of the guest or of a<br />

supervisor.<br />

15. Unauthorized use of computers, telephones, mail system or other employer‐owned equipment.<br />

16. Unauthorized disclosure of business "secrets" or confidential information.<br />

17. Accepting gifts, incentives, or kickbacks from suppliers and/or vendors.<br />

18. Violence (even if provoked) against fellow <strong>Team</strong> <strong>Member</strong>s, guests, or vendors on Company<br />

property.<br />

19. Abusive or threatening language to <strong>Team</strong> <strong>Member</strong>s, guests, or vendors.<br />

20. Insubordination, including refusal to perform service with the job or refusal to obey any<br />

reasonable order given by a <strong>Team</strong> <strong>Member</strong>’s supervisor or by management.<br />

21. Disrespectful conduct including, coercion, intimidation, or threats against guests, supervisors, or<br />

fellow <strong>Team</strong> <strong>Member</strong>s. Failure to give a high degree of service or courtesy of any guest.<br />

22. Unauthorized presence at guest functions, in guest areas or on premises, including guest rooms,<br />

dining rooms, bar, lounge or swimming pool. Inappropriate social contact with guests.<br />

23. Beyond the extent of legal protection, allowing personal financial obligations to become<br />

Company obligations – such as excessive garnishments.<br />

24. Engaging in or knowledge of activities on or off the premises which could be considered a<br />

discredit to the Company or its team members.<br />

25. Failure to report a worker’s compensation accident to your supervisor.<br />

26. Taking or eating food or beverages from the restaurant, kitchen, or dining room without a prior<br />

ticket being issued.<br />

27. Rudeness to guests.<br />

<strong>Team</strong> <strong>Member</strong>s are encouraged to talk to their supervisors, managers, or other appropriate personnel<br />

about any observed behavior that is in violation of this Code of Conduct. <strong>Team</strong> <strong>Member</strong>s may also<br />

utilize our Ethics Point Hotline. You can visit www.ethicspoint.com to file an online complaint or call<br />

the toll‐free hotline at 1‐888‐337‐3096.<br />

7

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!