Samoa & Vanuatu Brochure 2017
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<strong>Samoa</strong> & <strong>Vanuatu</strong>
Welcome.<br />
At House of Travel, we strive to create the best holiday for you at the best<br />
value – that’s our service guarantee. We understand everyone has different<br />
travel needs and that’s why we love it when you bring your ideas to us<br />
because together, with our experience and local knowledge, we can<br />
create the perfect holiday at the perfect time for you.<br />
We use the same travel sites you do, like Expedia, and many more that you<br />
can’t access. Plus, we have direct relationships with airlines and hotels<br />
around the world, which gives us extra buying power. We combine this<br />
with our expertise and negotiating skills to deliver some of the best deals<br />
and bonuses on offer that you might miss if you booked yourself. So, we<br />
promise to truly deliver the best of both worlds and that’s our guarantee.<br />
We’ve helped create enriching travel experiences for 1.8 million New Zealanders<br />
over the last thirty years. We understand that travel isn’t just about the place you<br />
go, it’s where that place takes you.<br />
The best holiday for you.<br />
What this means: We’ll combine your ideas with<br />
our experience and expertise to deliver you the best<br />
holiday possible.<br />
We’ve got your back 24/7 from the moment you contact<br />
us until you’re home again.<br />
We value your feedback on your last HOT holiday, so<br />
we can make your next trip even better.<br />
At the best value.<br />
What this means: We’re committed to providing the<br />
holiday you want at the very best value possible.<br />
We promise to utilise all our buying power to search<br />
out a great price for your holiday.<br />
We know value means different things to different<br />
people, so we take the time to understand what’s<br />
important to you.<br />
The best holidays are created together. Let’s chat.<br />
The House of Travel App I Your holiday at your fingertips.<br />
Text ‘APP’ to 595 to download<br />
(standard text charges apply) or available from the App Store & Google Play.
<strong>Samoa</strong> Map<br />
Falealupo<br />
Tufutafoe<br />
Asau<br />
Sasina<br />
Saleaula<br />
Manase<br />
Falelima<br />
SAVAI’I<br />
Asaga<br />
Faiaai<br />
Satuiatua<br />
Maota Airstrip<br />
Lalomalava<br />
Salelologa Wharf<br />
Taga<br />
Tafua Peninsula<br />
Apolima Island<br />
MulifanuaWharf<br />
Apolimu-uta<br />
Manono-uta<br />
Faleolo<br />
International<br />
Airport<br />
Faleula<br />
Saleimoa<br />
Faleasiu<br />
Satapuala<br />
Vaitele<br />
Vailima<br />
Malololelei<br />
APIA<br />
Vailele<br />
Solosolo<br />
Fusi<br />
Falefa<br />
Falelatai<br />
Lefaga<br />
Saanapu<br />
Maninoa<br />
UPOLU<br />
Saleilua<br />
Tafatafa<br />
Nuusafee Island<br />
Lotofaga Lepa<br />
Matatufu Vavau Lalomanu<br />
Uafato<br />
Tiavea<br />
Samusu<br />
Fanuatapu Island<br />
Namua Island<br />
Nuutele Island<br />
Nuulua Island<br />
Torres Islands<br />
<strong>Vanuatu</strong> Map<br />
Banks Islands<br />
ESPIRITU SANTO<br />
Ch<strong>amp</strong>agne<br />
Beach<br />
Ambae<br />
Maewo<br />
Luganville<br />
Pentecost<br />
Malekula<br />
Ambrym<br />
Epi<br />
EFATE<br />
PORT VILA<br />
Erromango<br />
Lenakel<br />
TANNA<br />
Front Cover: © Return to Paradise Resort
Air <strong>Vanuatu</strong><br />
Air <strong>Vanuatu</strong><br />
New Boeing 737-800NG<br />
Air <strong>Vanuatu</strong> passengers experience the Melanesian friendliness and<br />
warmth the moment you step on board any of our flights. Our Ni-<br />
<strong>Vanuatu</strong> cabin crew will greet you with the friendliest smiles in the<br />
Pacific. We invite you to experience our full service Economy Class:<br />
inflight entertainment, meals and bar service ~ a perfect way to start<br />
your visit to the <strong>Vanuatu</strong> Islands.<br />
Relax as we fly you to the happiest Country in the World, our home<br />
<strong>Vanuatu</strong>. Our new Boeing 737-800 with Sky Interior and Streaming<br />
WiFi Entertainment has taken to the skies, so welkam on board.<br />
Calm colours combined with the Boeing Sky Interior all provide for a<br />
comfortable journey to and from our island Paradise.<br />
We offer 170 leather seats in a 3 x 3 configuration in economy class<br />
and 2 x 2 in business class. Our spacious & private business class<br />
cabin has 8 seats, attended by two crew members. Our Business<br />
Class passengers enjoy the finest dining in the South West Pacific<br />
skies, with our 5 course lunch and dinner service.<br />
Keep your wallet in your pocket! Baggage, meals, drinks, QF<br />
frequent flyer points and streaming WiFi entertainment is all<br />
included in your fare.<br />
Our New LED overhead screens will provide you with the most up<br />
to date flight timings plus general information on the Islands of<br />
<strong>Vanuatu</strong>. WiFi Entertainment straight to your phone or tablet with<br />
over 16 shows and 6 radio programs. We love kids or “Pikinini”<br />
as we call them. On board our services to/from Australia and New<br />
Zealand we have special meals and entertainment for kids.<br />
Air <strong>Vanuatu</strong> operates three times a week to/from Auckland<br />
to <strong>Vanuatu</strong>. Flying time between Auckland and Port Vila is<br />
approximately 3 hours 15 minutes.<br />
While in <strong>Vanuatu</strong>, take time to explore the outer islands. Air<br />
<strong>Vanuatu</strong> offers an extensive range of domestic flights to 29 airports<br />
around many of the outer islands. Head south, from Port Vila to the<br />
mighty Yasur volcano on Tanna or go north to the crystal clear blue<br />
waters and white sandy beaches of Santo. If you’re in <strong>Vanuatu</strong> from<br />
the months of April to June, you might want to head up to Pentecost<br />
for the Nagol or Land Dive.<br />
“Your <strong>Vanuatu</strong> experience starts with us. Discover what matters”
Contents<br />
General Information 1<br />
6 Tips for planning your <strong>Samoa</strong> & <strong>Vanuatu</strong> Holiday<br />
Experience <strong>Samoa</strong> 4<br />
Upolu Accommodation<br />
Upolu Sightseeing<br />
Experience Savai’i 11<br />
Savai’i Accommodation & Sightseeing<br />
Return to Paradise Resort © <strong>Samoa</strong> Tourism<br />
Beach Fales 13<br />
Beach Fale Survival Kit & Beach Fale Accommodation<br />
Experience <strong>Vanuatu</strong> 14<br />
Port Vila & Surrounds Accommodation<br />
Port Vila Sightseeing<br />
Experience Espiritu Santo 21<br />
Espiritu Santo Accommodation & Sightseeing<br />
© <strong>Samoa</strong> Tourism<br />
Experience Tanna 23<br />
Tanna Accommodation & Sightseeing<br />
© <strong>Vanuatu</strong> Tourism<br />
General Information<br />
Accommodation Ratings<br />
To assist with the selection of your accommodation we have created our own rating system allowing you to compare each property. These are personal ratings offered<br />
by our people from their own experience and should therefore be used as a guide only. These ratings may alter throughout the year due to a change of circumstances.<br />
Basic accommodation often with shared facilities and based more around an authentic local experience. Properties in this category have a<br />
limited range of facilities and services.<br />
Standard rooms, clean and comfortable usually with basic furnishings and private ensuites. Typically most properties would include a restaurant<br />
and bar but have a limited range of other guest facilities and services.<br />
Moderate accommodation with a reasonable range of rooms facilities and good level of comfort usually with a wide range of recreational and<br />
leisure activities available for guest enjoyment.<br />
Superior accommodation offering exceptional level of comfort in rooms with quality furnishings and fixtures. There tends to be greater attention<br />
to personalized service and strong focus on quality food and beverages.<br />
First Class accommodation, there resorts have a reputation built on quality and exclusivity and offer the very best services with detailed focus on<br />
high customer satisfaction and are usually located in prime locations.<br />
A half star is noted when the level of service and facilities falls between two grades. Grading accommodation can be quite subjective and generally speaking the standard<br />
and services will be in line with the price paid. Please check with your Travel Consultant to ensure you get the accommodation that best fits your needs.<br />
Child Policy: Please note bedding configuration varies between properties and in some cases with different room types within a property. Some hotels also offer family<br />
bonuses and specials. Your Travel Consultant will help you choose the hotel to best suit you and your family<br />
Look out for our "gems" of information scattered throughout our <strong>Samoa</strong> & <strong>Vanuatu</strong> brochure.<br />
1
6 TIPS<br />
for your<br />
<strong>Samoa</strong> & <strong>Vanuatu</strong><br />
Holiday<br />
© <strong>Samoa</strong> Tourism<br />
Hire a car and<br />
explore!<br />
Sleep in a fale on<br />
the beach<br />
Snorkels and<br />
Flippers<br />
To make the most of <strong>Samoa</strong>, hire a<br />
car. Book return airport transfers<br />
beforehand and aim to pick up<br />
your rental car on the second or<br />
third day, this’ll ensure you aren’t<br />
driving at night on arrival. <strong>Samoa</strong><br />
is left-hand drive and roads are<br />
well maintained, but be prepared<br />
to pay tolls or fees when you<br />
venture off the main road and<br />
keep an eye out for chickens, pigs,<br />
dogs and livestock.<br />
Both Upolu and Savai’i can be<br />
explored by car, and with each<br />
island boasting scores of white<br />
sand beaches, it’s not unusual to<br />
find your own secluded cove. Head<br />
to the South Coast of Upolu for<br />
long stretches of perfectly pristine<br />
coastline called Lalomanu. Take<br />
plenty of cash as there are few<br />
ATMs and if you’re taking your car<br />
over to Savai’i, book in advance –<br />
ferry spaces are limited.<br />
For a memorable <strong>Samoa</strong>n<br />
experience, spend at least one<br />
night in a traditional beach fale.<br />
These thatched abodes are opensided<br />
and fairly rustic in their<br />
aesthetics and amenities, but they<br />
front the shoreline and provide an<br />
idyllic beach base.<br />
Owned by local families; envisage<br />
yourself as a guest in someone<br />
else’s home, with facilities that can<br />
be relatively basic and bathrooms<br />
that are usually communal. It's<br />
a good idea to take your own<br />
snacks, towels and toilet paper.<br />
Be aware it is common for local<br />
dogs to visit in the dead of the<br />
night. They’re harmless, but if<br />
you’ve left food or shoes outside,<br />
they will probably run off with<br />
them!<br />
Upolu’s Palolo Deep Marine<br />
Reserve is one of the safest and<br />
most impressive of <strong>Samoa</strong>’s<br />
snorkelling locations. Costing<br />
approximately five Tala to<br />
enter, and conveniently close<br />
to downtown Apia, there are<br />
changing facilities, public toilets<br />
and a few beach fales providing<br />
shade.<br />
Swim out 100 metres and you’ll be<br />
rewarded with a relatively abrupt<br />
drop-off, replete with marine life.<br />
To avoid getting grazed by rocks<br />
and coral, it’s best to visit Palolo<br />
Deep Marine at high tide and if<br />
you can, take your own snorkel<br />
and flippers. There is much less<br />
coral off the island of Savai'i but<br />
day trips will take you exactly<br />
where you need to be for good<br />
snorkelling.<br />
2
© <strong>Samoa</strong> Tourism © <strong>Vanuatu</strong> Tourism<br />
Cool off in the Blue<br />
Holes<br />
Fishing & Diving Visit Mount Yasur -<br />
<strong>Vanuatu</strong>'s Volcano<br />
Fancy swimming in a glistening<br />
sea of sapphires? You can in Santo<br />
- <strong>Vanuatu</strong>’s largest island.<br />
The Nanda Blue Hole is a naturally<br />
forming lake with water the<br />
deepest shade of royal blue.<br />
Surrounded by lush tropical<br />
forest, the dark blue colouring is<br />
created from layers of limestone<br />
and coral and although it’s<br />
dark, once you’re in, the water’s<br />
perfectly clear.<br />
Forgive the relatively basic<br />
changing facilities and cool off<br />
from <strong>Vanuatu</strong>’s high temperatures.<br />
There are rope swings to throw<br />
yourself off and a bungalow, bar,<br />
boardwalk and small picnic area;<br />
not bad for a very reasonable<br />
$7 NZD per person, which includes<br />
a complimentary coconut!<br />
Like fish? Get amongst it with<br />
<strong>Vanuatu</strong>’s unparalleled fishing and<br />
diving opportunities. For the avid<br />
fisherman, <strong>Vanuatu</strong>’s Pacific waters<br />
attract a year-round supply of diverse<br />
fish species, from blue marlin to<br />
black marlin and some of the largest<br />
yellowfin and dog tooth tuna you<br />
could throw your rod at. Boasting<br />
some of the best reef and deep sea<br />
fishing in the South Pacific, the most<br />
opportune times to visit are March<br />
through to November.<br />
For divers, there are <strong>amp</strong>le reefs,<br />
wrecks, caves and swim-throughs.<br />
Big Blue is <strong>Vanuatu</strong>’s only PADI 5-star<br />
Instructor Development Dive Resort<br />
located on the seawall in Port Vila;<br />
they’ll accommodate both beginners<br />
and veterans alike. Most dive sites<br />
are all within half an hour of Port<br />
Vila, while in Santo, there lies the<br />
wreck of President Coolidge - a 21,936<br />
ton luxury liner. As the largest most<br />
accessible wreck dive in the world,<br />
it’s not to be missed.<br />
For the adrenaline junkies, Mount<br />
Yasur is one of the most active<br />
volcanoes in the world – and one<br />
you can simply walk up to and peer<br />
into a magnificently fiery mouth. If<br />
you dare. This (very) active volcano<br />
resides on the south-east tip of<br />
Tanna Island and sits 361 metres<br />
high. You can ascend the hot-headed<br />
beast in roughly 45 minutes but we<br />
recommend you do so with a guide -<br />
on account of the projectiles magma,<br />
toxic gas and frequent avalanches.<br />
This one doesn’t come without risks,<br />
expect violent explosions and regular<br />
bouts of ground shaking, but fear<br />
not, there’s a daily danger rating<br />
ranked between 0 and 4; anything<br />
above 2 and the area is closed. Don’t<br />
be disheartened, even on days when<br />
it’s open, the volcano shudders with<br />
shooting debris and a deafening<br />
roar. Visit Yasur for a spectacular<br />
sunrise, or just after sunset when<br />
its mesmerising lava glows in the<br />
darkness.<br />
3
Experience<br />
<strong>Samoa</strong><br />
6<br />
© <strong>Samoa</strong> Tourism<br />
Apia<br />
Observatory<br />
Mulin<br />
linuu<br />
Fugalei<br />
Passenger and Vehicle Ferry<br />
Faleolo<br />
International<br />
Airport<br />
12<br />
APIA<br />
HARBOUR<br />
Mulifanua Wharf<br />
Satapuala<br />
Apolimu-uta<br />
2<br />
Manono-uta<br />
Falelatai<br />
Faleasiu<br />
Lefaga<br />
13<br />
Palolo Deep<br />
Marine Reserve<br />
1<br />
Sogi<br />
3<br />
Apia<br />
Wharf<br />
Flea<br />
Market<br />
Town Clock<br />
Savalalo<br />
11<br />
Saleufi<br />
Market<br />
Mulivai<br />
Police<br />
Station<br />
Place<br />
Pilot Point<br />
Vaiala Beach<br />
Saleimoa<br />
APIA<br />
Fale Fleula<br />
9<br />
Vaitele<br />
Vailele<br />
Solosolo<br />
Fusi<br />
Malololelei<br />
Vailima<br />
Saanapuan<br />
Matautu-utat<br />
Leone<br />
UPOLU<br />
Falefa<br />
Uafato<br />
Tiavea<br />
Maninoa<br />
n<br />
Samusu<br />
4<br />
Lotofaga<br />
8<br />
Matatufu<br />
Saleilua<br />
10<br />
Lepa<br />
6<br />
Tafatafa 7 Vavau<br />
Nuusafee Island<br />
Lalomanu<br />
5<br />
1<br />
Small wonder that famous Scottish writer Robert Louis Stevenson chose<br />
to spend the last few years of his life in <strong>Samoa</strong>: with its lush rainforest<br />
blanketing volcanic peaks, its sparkling white beaches, stunning waterfalls<br />
and warm, welcoming locals, this destination truly is a visitor’s Treasure<br />
Island. Actually, to be strictly accurate, <strong>Samoa</strong> is not one but 10 islands, two<br />
large ones and eight islets, each offering amazingly distinct environments<br />
for visitors to explore.<br />
This Pacific paradise has avoided the negative impacts of r<strong>amp</strong>ant tourism<br />
that have tarnished some destinations. <strong>Samoa</strong> remains unspoilt and there<br />
are endless kilometres of deserted beaches, enough to ensure you can find<br />
your own private tropical heaven. And just as the countryside and beaches<br />
have remained largely untouched by time, the same is true of the <strong>Samoa</strong>n<br />
way of life. The country boasts a Pacific culture stretching back 3000 years<br />
and it’s based around a traditional life centred on the family and respect for<br />
elders. Communities are headed by chiefs, known as matai, and <strong>Samoa</strong>ns<br />
are predominantly Christians – there are more churches here than in the<br />
whole of Rome.<br />
4
Upolu Accommodation<br />
Deluxe Room<br />
Superior Oceanfront Fale<br />
Amanaki Hotel<br />
1 2<br />
Le Vasa Resort<br />
This family-run hotel is ideal for a holiday that won’t break the bank. It<br />
is centrally located and a great option for those that want to be near the<br />
hustle and bustle of Apia Township. The accommodation is simple but<br />
comfortable, stylish, spacious and air conditioned, each with a balcony. The<br />
rooms on the first and second level have the added bonus of ocean views<br />
from the balcony.<br />
There’s an inviting swimming pool, and the seafood at Amanaki’s restaurant<br />
is an attraction in its own right, caught by the hotel’s own fishing boats and<br />
famously fresh. There’s plenty of other good food on offer too, including<br />
top-class vegetarian fare and also traditional <strong>Samoa</strong>n dishes. Arguably some<br />
of the best food and drinks on offer and at very reasonable prices.<br />
Wireless high-speed internet is available and central Apia is an easy walk<br />
away.<br />
Try the Poke (raw fish) at the restaurant - ask for it to be spiced with<br />
hot <strong>Samoa</strong>n chillies! It's the best on the island<br />
Fall in love with this unique and secluded resort. Le Vasa, invites you to<br />
breathe in fresh Pacific air, as you relax in a prime oceanfront fales or<br />
villas. Le Vasa features classic <strong>Samoa</strong>n architecture, with accommodation<br />
that blends vibrant colourful ocean-inspired décor and set in lush<br />
gardens to bring your dream island paradise to life.<br />
Discover the natural beauty of <strong>Samoa</strong>n waters by snorkelling or diving.<br />
Hop on a romantic picnic getaway on your own private island, sip<br />
Ch<strong>amp</strong>agne on a sunset cruise, or indulge in an exotic cocktail poolside<br />
and dine under the stars at Cocolini’s by the sea – the possibilities at<br />
Le Vasa are endless. With your stay, you’ll experience the true <strong>Samoa</strong>n<br />
culture, husk a coconut, and witness exquisite traditional <strong>Samoa</strong>n dance.<br />
If you have the desire to explore further afield, experience one of the<br />
island tours. Located close to the airport and the port to Savai’i, it is the<br />
perfect place to treat yourself to an island journey. Rest easy knowing<br />
that this will be one of life’s most memorable getaways.<br />
Tanoa Tusitala Hotel<br />
3<br />
Coconuts Beach Club Resort & Spa<br />
4<br />
Accommodation in Apia doesn’t get better than this. Just a hop, skip<br />
and jump away from the waterfront and a short stroll from colourful<br />
downtown Apia, the location is ideal from which to explore the delights<br />
of <strong>Samoa</strong>. With buffet breakfast included and so many restaurants within<br />
walking distance – your hardest decision of the day may be where to<br />
dine.<br />
Tanoa is a popular choice for the business traveller as it’s so close to the<br />
central business district. We also recommend it as a good combo option<br />
if your itinerary involves heading to the outer island of Savai’i. That way<br />
you can experience both the hustle and bustle of city life as well as get<br />
that beach fix.<br />
If you want to venture further afield to explore we suggest taking a<br />
short five minute taxi ride to Paolo Deep to enjoy fabulous snorkelling.<br />
The Wednesday night Fiafia (local feast and cultural show) is also worth<br />
s<strong>amp</strong>ling.<br />
There’s no forgetting you’re staying in <strong>Samoa</strong> at this <strong>Samoa</strong>n inspired resort<br />
that embodies all that is wonderful about the culture of the destination. The<br />
décor has a more traditional <strong>Samoa</strong>n feel to it which makes it unique and its<br />
south coast location is second to none, boasting amazing sunrise and sunset<br />
views.<br />
There are a variety of accommodation options on offer ranging from the<br />
popular Coco and Treehouse Suites and the One and Two Bedroom Beach<br />
Fales just steps from the water’s edge to the Royal Beach Villas that are<br />
popular with family groups. The Overwater Fales are a recent addition to the<br />
property and are a great option for honeymooners or couples looking for a<br />
bit of luxury.<br />
Coconut’s offer free snorkel gear, kayaks and stand up paddle boards, so<br />
get exploring! We recommend kayaking into the neighbouring mangrove<br />
estuary for a peaceful natural excursion. Another bonus that makes this<br />
resort special is they include a mini bar (local beer, wine, bottled water,<br />
soda) restocked daily for your pleasure – Enjoy!<br />
5
Upolu Accommodation<br />
Saletoga Beach Bungalows & Hotel<br />
5<br />
Saletoga Beach Bungalows & Hotel offers exceptional value<br />
accommodation, located on the South Coast of Upolu and just steps<br />
away from a beautiful golden sandy beach and warm tropical waters.<br />
The property is unique in that it is the only 3-star property located<br />
on the South Coast which offers conference facilities as well as access<br />
to many of its sister property – Saletoga Sands Resort & Spa’s 4-star<br />
facilities.<br />
Saletoga Beach Bungalows and hotel is in prime location for access to<br />
some of <strong>Samoa</strong>’s most beautiful natural attractions, To Sua Trench,<br />
Sopoaga Water Falls, Piula Cave Pool and many more.<br />
Spend the day at the beach or indulge in the great value for money<br />
restaurant and bar. This beachfront hotel is ideal for a family holiday,<br />
group stay, reunion, conference, wedding celebration or even a<br />
romantic getaway.<br />
Aga Reef Resort<br />
6<br />
If you’re looking for a secluded unspoilt hideaway somewhere in the Pacific<br />
this little gem is sure to impress.<br />
Nestled between a glorious tropical backdrop and shimmering ocean, this<br />
resort is a stylish mix of private Waterfront Villas and comfortable hotel<br />
rooms all offering contemporary décor with stylish amenities and all airconditioned<br />
with your comfort in mind. The hotel rooms interconnect and<br />
are especially good for families while the larger standalone Waterfront Villas<br />
are the perfect accommodation for a romantic getaway. If luxury is what<br />
you’re after then the exclusive VIP Villa with its very own private plunge<br />
pool on the deck is sure to appeal! Whatever the style of accommodation,<br />
you’re sure to find the right fit for you or the family.<br />
The stunning Lalomanu Beach, is only a 5 minute drive away and the<br />
popular swimming spot, To Sua Trench 12 minutes away. The resort<br />
restaurant Tualupete offers a great menu selection and with an adjoining<br />
large deck and spectacular ocean views provides the perfect setting to enjoy<br />
alfresco dining.<br />
Aga Reef Resort is the perfect place to relax, unwind and enjoy a tropical<br />
escape in peaceful and secluded surrounds.<br />
Saletoga Sands Resort & Spa<br />
7<br />
A serious slice of <strong>Samoa</strong>n paradise, this boutique resort will meet<br />
your highest expectations. It is upmarket but affordable, and in a<br />
magnificent location. The beach is on your doorstep, with views across<br />
a wide blue lagoon to distant breakers on the reef.<br />
Tropical gardens, chic villa accommodation and award-winning service<br />
are all part of this perfect picture. The villas themselves reflect <strong>Samoa</strong>’s<br />
outdoor lifestyle with the focus on super-comfortable, secluded beach<br />
living. Each has a hand-made thatched roof and a well-furnished<br />
verandah. Bathrooms are really special, opening on to private internal<br />
courtyards, with the option of indoor or outdoor showering.<br />
You might not want to spend a moment away from this lovely resort<br />
and there’s plenty to do here, including free kayaking, daily cultural<br />
activities, a spa and gym, but there’s also a lot to see nearby with the<br />
benefit of on-site car rental available to guests.<br />
Beachfront Villa<br />
6
Upolu Accommodation<br />
Sinalei Reef Resort & Spa<br />
8<br />
The marvellous thing about Sinalei is that it offers much more than<br />
superb service, fantastic food and great accommodation. The staff have<br />
retained everything that is good about the real spirit of the <strong>Samoa</strong>n<br />
people and their culture, and Kiwis who have experienced the warmth<br />
of a Sinalei welcome return every year for more.<br />
The resort and spa comprises just 29 villas which are scattered<br />
thoughtfully across 33 acres of proudly maintained lush seaside gardens.<br />
Whether you choose a Garden View Villa or a villa with a view of the<br />
gorgeous turqoise lagoon, the simple elegance and <strong>Samoa</strong>n flair which<br />
has gone into the design of each villa will leave you feeling relaxed and<br />
truly inspired.<br />
One thing’s for sure is this is a South Pacific favourite – whether you’re<br />
here for a getaway, a romantic escape or just some downtime, you’ll be<br />
sad to leave and wishing you stayed longer.<br />
Taumeasina Island Resort<br />
9<br />
Located just 45 minutes from the Faleolo International Airport and<br />
connected to the mainland of Upolu by a 90 metre causeway, Taumeasina<br />
offers easy access to sightseeing, shopping and entertainment yet allows<br />
you to relax and retreat on your own tropical island paradise while<br />
enjoying breath-taking views of the Pacific Ocean, and the majestic scenic<br />
mountains of Upolu. Choose from the beautifully appointed Ocean View<br />
Hotel Rooms or fully self-contained spacious Two and Three-bedroom<br />
Waterfront Villas – ideal for families or friends travelling together.<br />
Whilst staying at the resort your choices are endless; enjoy great dining<br />
from a mouth-watering selection of menu options, superb service<br />
and first class facilities. There is a great range of activities including<br />
cascading swimming pools, tennis court, fitness centre, snorkelling,<br />
kayaking, catamarans, a childrens' playground and weekly cultural shows.<br />
Alternatively, retreat to Fofo Spa & Sauna and indulge in a selection of<br />
relaxing treatments using local and international beauty products, or<br />
sit back and soak up the white sandy beaches. Taumeasina specialise in<br />
weddings and offer some great package options or can tailor-make your<br />
dream ceremony. The staff are attentive and aim to ensure you have a<br />
holiday experience that exceeds expectations.<br />
Ocean View Hotel Room<br />
Seabreeze Resort<br />
10<br />
You’ll arrive as a guest and feel like part of the family by the time you<br />
leave this resort, as Chris, Wendy and the extended team work hard to<br />
add so much to the whole Seabreeze experience; ensuring a memorable<br />
holiday. This boutique Polynesian inspired beachfront resort on the<br />
south eastern coast of Upolu ticks all the right boxes if you’re looking for<br />
the ultimate in romance, rest and relaxation.<br />
The eleven villas, catering exclusively for adults, are air-conditioned<br />
and feature unique lava rock bathrooms. Each villa has pristine ocean,<br />
lagoon and pool views and features your own thatched pavilion or<br />
courtyard; ideal for serious relaxation or to enjoy a beverage from<br />
your complimentary á la carte mini bar (replenished daily with items<br />
consumed).<br />
Start your day with the included á la carte breakfast then, if you can be<br />
tempted to leave the comfort of your villa you are sure to find a range of<br />
activities that will keep you occupied throughout your day. The award<br />
winning Waterfront Restaurant and Bar is open for breakfast, lunch and<br />
dinner. Meal plans are also available.<br />
For that special occasion stay in the Honeymoon Pointhouse situated<br />
on the clifftop. You'll have uninterrupted seaviews and ultimate privacy<br />
Beachfront Villa<br />
7
Upolu Accommodation<br />
Sheraton <strong>Samoa</strong> Aggie Grey’s Hotel &<br />
Bungalows<br />
11<br />
Sheraton <strong>Samoa</strong> Aggie Grey’s Hotel & Bungalows is located on Main<br />
Beach Road right on the waterfront in the heart of Apia. It is one of the<br />
most famous hotels in the South Pacific and has been around since 1933.<br />
The hotel has just undergone a complete refurbishment. This has<br />
transformed it from faded glory to absolutely outstanding. All historic<br />
features have been restored, excellent new amenities added, and Aggie’s<br />
original grand atmosphere is now wholly re-established.<br />
Sheraton <strong>Samoa</strong> Aggie Grey’s Hotel & Bungalows offers total comfort<br />
from guest rooms to bungalows and suites, with everything you need to<br />
feel right at home.<br />
This hotel is top of the class and perfect for anyone wanting luxury<br />
coupled with the romance of a golden, bygone age.<br />
Sheraton <strong>Samoa</strong> Aggie Grey’s Resort<br />
12<br />
If you want to be wowed by world-class luxury and stunning design<br />
features, this is the place for you. Built in a long, curving arc to echo the<br />
shape of its beach, it offers privacy and peace within very easy reach of<br />
the international airport.<br />
Complimentary activities and amenities include tennis, use of equipment<br />
for some non-motorised water sports and the hotel’s swimming pool is a<br />
stunner.<br />
There’s an excellent restaurant in the main hotel building, a super-stylish<br />
lobby bar, poolside bar, fitness centre and luxurious day spa providing<br />
a wide selection of restorative treatments. And a plus for parents is the<br />
complimentary kids’ club which offers some serious fun, ranging from<br />
crab racing and umu making to culture. The little ones won’t want to be<br />
anywhere else!<br />
Apia is around 45 minutes away, and you might also want to island hop<br />
during your stay, ferries leave nearby Mulifanua wharf.<br />
8
Upolu Accommodation<br />
Return to Paradise Resort<br />
13<br />
The name says it all! The resort has a dream-like setting by a famous<br />
beach and coral lagoon – a location chosen many years ago for a<br />
romantic film starring the legendary Gary Cooper.<br />
The resort was planned to blend into the area’s natural beauty and<br />
provide top standards of accommodation and service. Rooms feature<br />
hand-carved poles and mouldings, hand-smoothed marble tiles and<br />
luxurious silks. Each has a private balcony, deck or verandah, angled to<br />
catch every one of those stunning South Seas sunsets.<br />
The resort was selected for MasterChef 2014 and the main restaurant,<br />
Paradise Kitchen has international chefs and has won the 2016 Prime<br />
Ministers cup award for culinary excellence – best new dish. The “Gary<br />
Cooper Lounge” is a fully air-conditioned meeting/board/function<br />
room. Two of the three bars also serve food and there is a wide range<br />
of leisurely activities to enjoy including snorkelling, weekly cultural<br />
evenings, a traditional village walk, and star gazing – just to name a<br />
few. There is also an 18-hole golf course 30 minutes away, picturesque<br />
villages and caves to explore. Apia is 40 lazy minutes away, while the<br />
airport is 20 minutes.<br />
Beachfront Units<br />
The area around Return to Paradise is home to some of <strong>Samoa</strong>’s most<br />
ancient banyan trees; you’ll see them towering above the rainforest<br />
canopy. There are mineral pools, masses of lush gardens, and a lagoon<br />
teeming with colourful reef fish. The sands are silvery, the water is<br />
warm, and the service is superb; yes, this resort wants its guests to<br />
experience true tropical heaven.<br />
And the name of that romantic old Gary Cooper film? ‘Return to<br />
Paradise’, of course.<br />
There are a multitude of activities at this resort, but one thing not to<br />
miss is the guided snorkelling tour to see the colourful giant clams<br />
9
Upolu Sightseeing<br />
© <strong>Samoa</strong> Tourism<br />
Apia Township & Surrounds<br />
This half day tour is ideal for a ‘short and sweet’<br />
intro to Upolu and will give you the chance to<br />
learn a few points of interest about <strong>Samoa</strong>. You’ll<br />
drive past places of historic and scenic interest<br />
including Mulinu’u, the sacred burial grounds of<br />
the chiefly families of <strong>Samoa</strong>.<br />
Aleipata Districts & To Sua Trench<br />
This scenic tour along the north east of Upolu<br />
provides a panorama of views including the<br />
impressive Falefa Falls. Along the way you will pass<br />
through lush green forests, waterfalls, plantations and<br />
traditional <strong>Samoa</strong>n villages. En route, stop for a swim<br />
at the<br />
To Sua<br />
Trench.<br />
Manono Island Full Day tour<br />
Enjoy true <strong>Samoa</strong>n village life! Upon reaching<br />
Manono Island your <strong>Samoa</strong>n host family welcomes<br />
you to their home where you’ll learn about their<br />
culture, etiquette and customs before walking<br />
through the<br />
traditional family<br />
village to check<br />
out the kitchen<br />
where everyday<br />
cooking is done<br />
on the open fire.<br />
After a lunch<br />
which will leave<br />
you looking for the<br />
nearest hammock,<br />
you may choose<br />
a leisurely walk<br />
through the<br />
plantations where<br />
the food crops<br />
are grown before<br />
finishing off with a swim at a nearby beach.<br />
Falefa Falls & Piula Cave Pools<br />
Two very different destinations, but both<br />
featuring water: Falefa Falls with its 10<br />
metre drop into the ocean, and tranquil<br />
Piula Cave Pool which runs beneath the<br />
oldest Methodist church in <strong>Samoa</strong>. Your<br />
route takes you along Upolu’s scenic north<br />
east coast to the falls, with photo stops at<br />
villages. Continue to Piula, where you’ll<br />
have the chance to swim. The freshwater<br />
pool is formed by a spring flowing through<br />
lava – and if you fancy a saltwater dip too,<br />
the sea is right next door. Take your snorkel<br />
and mask, there are fascinating fish!<br />
Fugalei Market & Papase’ea Sliding Rock<br />
Tour<br />
Better taken in the afternoon, this tour gives<br />
you the chance to meet the locals at the<br />
colourful food and handicraft market which is<br />
open daily. Be sure to stock up on fresh fruit<br />
like pawpaw or a bunch of sweet ladyfinger<br />
bananas to snack on during your day. Upon<br />
leaving the markets the tour takes the scenic<br />
route to Vaimoso-uta before delivering you to<br />
Papase’ea for a swim and slide.<br />
10
Experience<br />
Savai’i<br />
© Le Lagoto Resort & Spa<br />
For a taste of the true <strong>Samoa</strong> you must visit Savai’i, <strong>Samoa</strong>’s largest island.<br />
It's like travelling back in time to the way <strong>Samoa</strong> was many years ago and is<br />
the cultural experience you have yearned for. With a population of 42,000<br />
Savai’i is the third largest Polynesian island after Tahiti and is well known for<br />
its gentle traditional way of life, pristine scenery and archaeological sites.<br />
Here you can live like a local while at the same time savouring the island’s<br />
stunning natural attractions. Get high on a rainforest canopy boardwalk<br />
or if you’re a keen diver, take the opportunity to go scuba diving. <strong>Samoa</strong><br />
boasts more than 200 types of coral so what better way to spend your time<br />
than swimming lazily through the delightfully turquoise waters. Savai’i is an<br />
island of incredible contrasts – follow the lava tube trail, or blow away the<br />
cobwebs by taking an invigorating hike around the easily accessible volcanic<br />
crater on the Tafua Peninsula. Cool off afterwards by relaxing in the shade<br />
of a palm tree on a nearby white sand beach.<br />
Getting to Savai’i is easy, just a 90 minute ferry ride from Mulifanua Wharf in<br />
Upolu. A well paved road encircles the island making it very easy to explore,<br />
just jump in your rental car and go!<br />
Falealupo<br />
Tufutafoe<br />
Falelima<br />
Asau<br />
Faiaai<br />
Satuiatua<br />
Taga<br />
Sasina<br />
1<br />
SAVAI’I<br />
4<br />
2<br />
Manase<br />
Saleaula<br />
Asaga<br />
Lalomalava<br />
Passenger and Vehicle Ferry<br />
Maota Airstrip<br />
Salelologa Wharf<br />
3<br />
Tafua Peninsula<br />
Apolima Island<br />
11
Sava’i Accommodation & Sightseeing<br />
Stevenson’s at Manase<br />
1 2 3<br />
Savai’i Lagoon Resort<br />
Amoa Resort<br />
Named after the famous Scottish writer<br />
Robert Louis Stevenson, and with a range<br />
of accommodation styles from the open<br />
sided beach fales, ideal for that true <strong>Samoa</strong>n<br />
experience, to the beachfront villas and suites<br />
with private ensuites just steps away from the<br />
water’s edge, you’re sure to find the right fit.<br />
There’s good snorkelling directly in front<br />
of the resort, the lagoon is ideal for safe<br />
swimming and kayaking at high tide and you’ll<br />
enjoy good fishing off the nearby reef.<br />
It’s not hard to feel the beach is exclusively<br />
yours at this small, 10 bungalow, beachfront<br />
resort. Whether you fill your days with<br />
swimming, snorkelling or kayaking in the<br />
sheltered lagoon, exploring the island, taking<br />
a cruise on the glass bottom boat or simply<br />
laying back on your sun lounger, you‘ll be<br />
rejuvenated and relaxed here.<br />
Fishing charters also operate from Savai’i<br />
Lagoon. With every bungalow having cooking<br />
facilities, you can choose to stay in or dine out<br />
after enjoying a piña colada or ice cold Vailima<br />
beer at the bar whilst watching the sunset.<br />
Formerly Siufaga Beach Resort, Amoa Resort<br />
recently reopened in 2015 after extensive<br />
renovations to its lobby and restaurant areas.<br />
This beautiful resort is located only 20 minutes<br />
from Salelologa Wharf and is across the<br />
road from one of <strong>Samoa</strong>’s most breathtaking<br />
lagoons.<br />
Set in lush tropical gardens the property offers<br />
private bungalows and villas and a great level<br />
of comfort. Enjoy delicious Pacific cuisine<br />
from the resorts new restaurant or enjoy a<br />
swim in the resort swimming pool with swim<br />
up bar.<br />
Le Lagoto Resort & Spa<br />
4<br />
Afu Aau Waterfalls *<br />
Alofaaga Blowholes *<br />
In <strong>Samoa</strong>n, ‘Lagoto’ means sunset, and<br />
sunsets don’t get any better than the ones<br />
you will experience here. Whether you’re a<br />
newcomer or a regular visitor to <strong>Samoa</strong>, the<br />
friendly staff at this little gem are always on<br />
hand to give advice on things to do and see in<br />
order to get the most out of your stay.<br />
Alternatively, you may choose to just relax<br />
around the pool and enjoy a perfectly<br />
blended cocktail or some great food from the<br />
restaurant. One thing’s for sure – you’ll be<br />
wishing you had stayed longer.<br />
Dive sites the wreck, Juno and the Coral<br />
Gardens are just out from this resort<br />
This spectacular waterfall in South-eastern<br />
Savai’i, plunges from the rainforest deep into a<br />
fresh-water swimming pool. Access is on a dirt<br />
road which is maintained by the local village.<br />
The pool is very deep but gets shallow towards<br />
the outer rim. The waterfall eventually flows<br />
into three other smaller separate falls offering<br />
a truly enchanting experience for visitors.<br />
Entrance fees are collected at the <strong>Samoa</strong>n<br />
fale about 650 metres from the main road.<br />
Park your car here and enjoy the 10 minute<br />
walk to the pool and waterfall. There are no<br />
lifeguards here, so take extra precaution when<br />
swimming.<br />
These impressive blowholes in the village of<br />
Taga on the south west coast can provide you<br />
with hours of fun! They pump the ocean swell<br />
through the side of a cliff, into a cavity and<br />
propel a roaring jet of water hundreds of feet<br />
into the air - the sheer power is absolutely<br />
unbelievable!<br />
They are particularly worth watching when the<br />
locals throw coconuts into the holes and these<br />
are blasted effortlessly into the air. Best viewed<br />
in swimwear as you’re guaranteed to get wet<br />
and a waterproof camera is a must-bring item<br />
for this attraction.<br />
12<br />
* These tours are paid direct
Beach Fales<br />
A beach fale experience is for the<br />
adventurous, who are happy just to pack<br />
a lavalava and a toothbrush. After all,<br />
you won’t need much more. Exchange<br />
the usual hotel experience for the more<br />
modest facilities of a traditional opensided<br />
fale (with pull down blinds for<br />
added privacy). Share a bowl of kava with<br />
hospitable locals and get amongst their<br />
everyday life. If you break into a sweat<br />
with the absence of air-conditioning<br />
make the most of the clear crisp waters<br />
within steps of your fale.<br />
© KIRKLANDPHOTOS<br />
Your Beach Fale Survival Kit<br />
••<br />
Respect your hosts as you are essentially a guest in their home.<br />
••<br />
As you are totally responsible for your belongings, including your passport, you’ll need to take a lockable bag or padlock.<br />
••<br />
Take a torch as there may not be a reading l<strong>amp</strong> and it will be handy to guide you to the communal bathroom in the darkness of night.<br />
••<br />
Take your own towel for showering and to use at the beach.<br />
••<br />
Bring your shoes into your fale at night so local dogs don’t run off with them!<br />
••<br />
Take a basic supply of bottled water, beer and snacks as your hosts may run out of these.<br />
••<br />
If you have food or medical issues, let your hosts know before you arrive.<br />
••<br />
Pack a toilet roll – after all you don’t want to be caught in the middle of the night! Hand sanitizer is also good to have handy.<br />
••<br />
With any food supplies keep them well sealed away from any unwanted four-legged visitors at night.<br />
••<br />
While it’s great to be lulled to sleep by the gentle lapping of waves, earplugs are a must just in case you’re unlucky with barking dogs,<br />
crowing roosters or partying guests.<br />
••<br />
A lavalava (<strong>Samoa</strong>n sarong) is handy to have close by – they not only look good but are cool, handy for lying on the beach and when<br />
wrapped, provide instant modesty.<br />
Remember above all, pack your sense of adventure and enjoy legendary <strong>Samoa</strong>n hospitality.<br />
Taufua Beach Fales, Upolu<br />
Litia Sini Beach Fales, Upolu<br />
Tanu Beach Fales, Savai’i<br />
Postcard perfect location on stunning Lalomanu<br />
Beach where you’ll enjoy legendary hospitality<br />
in a welcoming and relaxed atmosphere. From<br />
traditional open-sided fales and private closed<br />
fales on a beach to the private oceanview fales<br />
on a clifftop location – there’ll be one for you.<br />
The beachfront restaurant where hearty meals<br />
are served in family style allows you to share<br />
experiences with other guests. To get the most<br />
out of your holiday, your hosts, the Taufua<br />
family are always on hand to give advice.<br />
Considered by many to be the most beautiful<br />
beach in <strong>Samoa</strong> on Upolu’s south eastern<br />
coast, Lalolmanu Beach is home to Litia Sini<br />
Beach Fales. The fales, all dotted along the<br />
beach, are just steps back from the lagoon that<br />
offers all day, every day swimming and great<br />
snorkelling – or simply relax with a good book<br />
on the gorgeous white sand. This is the perfect<br />
place for a relaxing beach holiday with plenty<br />
of opportunities for you to engage in village<br />
activities nearby.<br />
Live the life of a local and become part of the<br />
high chief’s family from the time you arrive<br />
at Tanu Beach, where the emphasis is on true<br />
<strong>Samoa</strong>n hospitality. Experience the simple<br />
pleasures of life and enjoy one of Savai’i’s most<br />
pristine beaches. Your accommodation is in a<br />
traditional style <strong>Samoa</strong>n fale with no walls (just<br />
pull down blinds for added privacy) and you will<br />
be armed only with a mattress, sheet, pillows<br />
and mozzie net to keep unwanted visitors at bay.<br />
Life doesn’t get more liberating than this!<br />
13
Experience<br />
<strong>Vanuatu</strong><br />
Moso Island<br />
Lelepa Island<br />
Mele Bay<br />
Havannah<br />
Harbour<br />
Mele Cascade<br />
Waterfalls<br />
2<br />
14<br />
8<br />
10 12<br />
9<br />
Nguna Island<br />
Port Vila<br />
Pele Island<br />
3<br />
Epule River<br />
EFATE<br />
River Ewor<br />
Rentapao<br />
River Erueti Lep<br />
PORT VILA<br />
Markets<br />
13<br />
Iririki Island<br />
7<br />
Eton Beach<br />
1<br />
6<br />
11<br />
4<br />
Rue D’Artois Edmond Colordeu<br />
5<br />
Variety, vibrancy, volcanoes − these words are synonymous with <strong>Vanuatu</strong>.<br />
This necklace of lush islands in the South Pacific is a potpourri of cultures<br />
offering travellers a captivating and divergent choice of experiences. <strong>Vanuatu</strong><br />
is a pulsating destination that has embraced the best features lingering from<br />
its colonial past and melded them with the Melanesian characteristics of<br />
outstanding friendliness and hospitality to make it a unique destination.<br />
It surely leads the cuisine stakes of any island nation – <strong>Vanuatu</strong>’s rich<br />
volcanic soil and year-round rain have helped give the country’s Santo beef<br />
a worldwide reputation for quality. And the coffee grown on the island of<br />
Tanna has gained distinction around the globe.<br />
While relaxation and dining are a prerequisite of most island holidays, a visit<br />
to <strong>Vanuatu</strong> certainly does not have to be sedentary. <strong>Vanuatu</strong> boasts some of<br />
the best diving sites in the world, with opportunities to explore both pristine<br />
coral reefs and wartime wrecks, making this destination a magnet for both<br />
scuba divers and snorkellers. And if you want to keep your feet dry but still<br />
hanker for excitement, <strong>Vanuatu</strong> has some of the world’s most active and<br />
exciting volcanoes, many of them easily accessible to visitors.<br />
14
Port Vila & Surrounds Accommodation<br />
Coconut Palms Resort<br />
1 2<br />
Hideaway Island Resort & Marine Sanctuary<br />
This value for money resort has everything at your doorstep. It boasts<br />
a great location with easy access to the downtown markets and a five<br />
minute walk to the town centre. The buses also stop right outside, are<br />
easy to use and come by regularly.<br />
Offering a range of basic accommodation to suit most types of travellers,<br />
from rooms with shared facilities to full facility apartments, you’re sure<br />
to find the right fit.<br />
The resort has a swimming pool in tropical gardens, restaurant and<br />
bar, tour desk, free WiFi in the public areas and nightly activities such<br />
as trivia nights, live music and Kava story nights, so lots to keep you<br />
entertained. If your holiday includes a Saturday you’ll be lucky enough to<br />
see the fire show, which is on every week at 7.30pm and it’s free!<br />
A relaxed no fuss atmosphere and warm hospitality are assured during<br />
your stay here.<br />
Hideaway Island is located on a small coral atoll with a wide range of<br />
accommodation to suit including rooms offering shared facilities. Just<br />
15 minutes from Port Vila and then a 5 minute boat trip, the resort is<br />
within a marine reserve. If you get excited about Nemos (clown fish) then<br />
this is the place for you to visit. There are sections of this reef that are<br />
absolutely bursting with fish life and snorkelling is easy for the kids too as<br />
it’s just off the beach. There is a fully equipped 5-star PADI dive shop on<br />
site and they are excellent at customising trips to suit.<br />
Enjoy the Melanesian feast on a Thursday night, where you can try an<br />
array of authentic dishes while being serenaded by the band. We also<br />
recommend the village walk on Tuesdays, the locals are proud of their<br />
island and love interacting with the guests. Hideaway is a no fuss place<br />
with a low key vibe and is highly recommended if you like to dive, swim,<br />
snorkel or just laze the day away.<br />
Mail a postcard home to family and friends from the world's only<br />
underwater post office<br />
Arrival Area<br />
Sunset Bungalows Resort<br />
3<br />
Mangoes Resort<br />
4<br />
Set on the edge of a peaceful lagoon, yet just a 7 minute drive from<br />
downtown Port Vila means you can enjoy the peace and quiet of this<br />
boutique, adults-only resort and still easily experience all that Port Vila<br />
has to offer with sightseeing, activities, restaurants and shopping.<br />
The resort offers high quality, modern facilities with every room enjoying<br />
fantastic views of the lagoon. Suspended over the water’s edge, Bungalow<br />
ATE, the resort’s lounge, bar and restaurant, offers an affordable menu to<br />
suit all tastes.<br />
Sunset Bungalows Resort is an intimate property, providing a highly<br />
personalised service for its guests.<br />
Leave the kids at home and enjoy your <strong>Vanuatu</strong> experience from this<br />
popular resort designed exclusively for adults.<br />
This peaceful abode is ideal for a relaxing getaway, but is also a great<br />
place from which to base yourselves and explore the city of Port Vila and<br />
its surrounding attractions as it is still centrally located.<br />
There are a range of accommodation options to suit your needs,<br />
however we recommend a room on the lagoon side where the views are<br />
sensational. Or for something extra special why not treat yourselves and<br />
upgrade to a room with a private plunge pool.<br />
Be sure to take advantage of the daily happy hour from 5-6pm and<br />
s<strong>amp</strong>le some of the delicious cocktails on offer. We also hear the Santo<br />
beef is delectable so if this is on the restaurant menu, you must give it a<br />
try.<br />
15
Port Vila & Surrounds Accommodation<br />
1 Bedroom Apartment<br />
Poppy’s on the Lagoon<br />
5<br />
The Terraces Boutique Apartments<br />
6<br />
This is your ‘home away from home’ style resort where you can be<br />
as self-sufficient as you want as all accommodation features a kitchen<br />
or kitchenette. Guests can choose from studio rooms and adult-only<br />
bungalows through to two and three bedroom apartments which are<br />
great for families and suites or villas. For couples wanting something<br />
special, we recommend upgrading to a Beachfront Spa Bungalow as<br />
these are more quiet, private and romantic.<br />
Poppy’s is located in a tropical setting on a hill which slopes down<br />
toward tranquil Erakor lagoon. There is a local village right next door, so<br />
you will often hear the children laughing and singing throughout their<br />
day, don’t be shy to say hello.<br />
Enjoy the open-air restaurant or a BBQ where you can mingle with<br />
family, friends and guests. Relish in the daily happy hour or simply take<br />
a moment to soak up the ambiance of this idyllic retreat. Sipping on a<br />
cocktail while watching the sunset across the lagoon is the perfect way to<br />
end the day.<br />
With its stunning hilltop location overlooking Erakor Lagoon, and an<br />
easy 10 minute walk to downtown Port Vila, The Terraces is <strong>Vanuatu</strong>’s<br />
newest apartment-style boutique resort. The resort contains a<br />
combination of generously sized Studios to self-contained One and Two<br />
Bedroom Apartments.<br />
With your very own private plunge pool (in the One and Two Bedroom<br />
Apartments) the stylish main resort pool and access to the delightful<br />
restaurant and bar at the adjoining Mangoes, you don’t have to venture<br />
too far to cool down – be it a refreshing freshwater swim or mouthwatering<br />
cocktail.<br />
The active traveller might like to enjoy a game of tennis or work out<br />
in the on-site gymnasium, then to finish a relaxing in room massage.<br />
This is a fantastic Port Vila option for those looking for spacious<br />
accommodation.<br />
Grand Hotel and Casino<br />
7<br />
Valé Valé Beachfront Villas<br />
8<br />
For some of the finest views in <strong>Vanuatu</strong> look no further than Grand Hotel<br />
and Casino. It is located right on the water with a breath-taking outlook<br />
to Iririki Island and the harbour.<br />
With a relaxed yet sophisticated waterfront setting, this hotel is only<br />
a 10 minute drive from the airport and conveniently walking distance<br />
into town. Shopping, markets, restaurants and bars are right on your<br />
doorstep.<br />
Indulge with a refreshing drink poolside while you take in the amazing<br />
<strong>Vanuatu</strong> sunset. Dine alfresco or head into Crystals Restaurant for a great<br />
range of menu options.<br />
The Grand is also a good option to stay before going to the islands of<br />
Santo or Tanna due to its central location.<br />
Private, luxury, boutique accommodation – Absolute beachfront!<br />
The stunning villas are located on a calm water bay which is perfect for<br />
snorkelling and kayaking. Marine life is abundant with a turtle sanctuary<br />
and resident dugongs.<br />
The fully self-contained villas are located only 10 minutes from the<br />
capital Port Vila and have close proximity to restaurants with regular<br />
transport available at your front door.<br />
Casual meals are also available to be served on your private deck which<br />
also has a plunge pool. Valé Valé comprises of five 2 bedroom and three<br />
1 bedroom villas and each villa is furnished and fitted to a superior<br />
standard.<br />
16
Port Vila & Surrounds Accommodation<br />
Breakas Beach Resort<br />
9<br />
If you are looking for a place to truly unwind and relax with total peace<br />
and quiet, a stay at the adults-only Breakas Beach Resort is sure to foot<br />
the bill. This is a great place to head for a romantic getaway.<br />
The Melanesian inspired and award winning bungalows (known locally<br />
as farés) either open directly onto the white sand or are only a few steps<br />
away from the beach and situated in a garden of tropical foliage. Enjoy<br />
the luxury of the open-air coral bathrooms and the calming tropical<br />
breeze from your balcony, which features a table and chairs. In addition,<br />
each faré has a refrigerator as well as tea and coffee making facilities.<br />
The private beach is protected by its own coral reef, which has fantastic<br />
snorkelling and when you’ve finished exploring, take a seat around the<br />
pool for a shamelessly romantic meal. Make sure your stay includes a<br />
Wednesday night when the Melanesian feast offers a real taste of local<br />
food and tradition – just go easy on the Kava!<br />
Killer seafood platters! Try the coconut crab with garlic and ginger<br />
sauce, it's messy but worth the effort<br />
Nasama Resort<br />
10<br />
Nasama Resort is located on the south east corner of Efate Island, just<br />
10 minutes from Port Vila centre. This beachfront resort offers topquality<br />
self-contained accommodation; Choose from serviced Beachview<br />
Studios, Oceanfront Suites or Seaview Two Bedroom apartments. All<br />
apartments are spacious and beautifully furnished. They all have ocean<br />
views, a patio or balcony, a kitchen, air conditioning, free WiFi, TV/<br />
Satellite, DVD player and Bluetooth speaker.<br />
There is plenty to keep guests entertained at Nasama Resort. Indulge in a<br />
massage at the beach hut, swim in the beautiful infinity pool or the ocean<br />
rock pool, sunbathe on the beach, go snorkelling or kayaking. Savour the<br />
delicious meals and drinks at Café Vila Restaurant & Bar or prepare your<br />
own meals in your apartment or at the BBQ faré.<br />
Nasama Resort is all about relaxation while on holiday but with the<br />
comforts of home.<br />
17
Port Vila & Surrounds Accommodation<br />
Holiday Inn Resort <strong>Vanuatu</strong><br />
11<br />
Located just a few minutes from town with exclusive lagoon frontage,<br />
Holiday Inn Resort <strong>Vanuatu</strong> truly is an oasis in Port Vila and is a popular<br />
South Pacific Resort of choice for island holiday makers.<br />
A stay here will ensure you find the perfect balance of relaxation and<br />
activity and experience a true Melanesian ‘welkam’. If you’re looking<br />
for fun and adventure or to simply relax and soak up the tropical island<br />
atmosphere, the resort's combination of fun zones and secluded quiet<br />
zones are ideal for all.<br />
This resort has something for everyone. Whether you are a couple<br />
looking for a peaceful romantic escape or a family on the perfect holiday<br />
getaway, we have everything you need to make your stay a memorable<br />
one. Holiday Inn Resort <strong>Vanuatu</strong>, where experiences are created and<br />
memories made.<br />
A great option for families as kids under 12 can eat free from the<br />
kids menu when dining with their parents<br />
Warwick Le Lagon – <strong>Vanuatu</strong><br />
12<br />
The award-winning Warwick Le Lagon - <strong>Vanuatu</strong> is positioned in a true<br />
tropical setting at the cobalt blue waters edge of Erakor Lagoon.<br />
Paradise doesn’t simply serve as the backdrop; it permeates every aspect<br />
of Warwick Le Lagon - <strong>Vanuatu</strong>. The soothing touch at Oasis Spa, the local<br />
and international flavours at Wild Ginger Restaurant & Bar, the private<br />
sanctuaries of the Luxury Villa Collection resting on the shores of the lagoon<br />
are highlights spread throughout the resort – all designed to create the most<br />
comfortable accommodations and memorable experiences possible.<br />
Resort facilities include three restaurants, two bars, three swimming<br />
pools, a spa pool and wading pool, complimentary water sports, a 12-hole<br />
golf course, two tennis courts, a gym, complimentary kids' club, and an<br />
overwater wedding deck.<br />
Located just minutes from the adventure capital of Port Vila, Warwick Le<br />
Lagon - <strong>Vanuatu</strong> is the ideal choice to not only experience the vibrant urban<br />
life of <strong>Vanuatu</strong> but its natural beauty as well.<br />
Garden View Room<br />
18
Port Vila & Surrounds Accommodation<br />
Iririki Island Resort & Spa<br />
13<br />
From the moment you catch the ferry over to Iririki you know you are in<br />
for a relaxing holiday. The staff are so friendly, nothing is any trouble. This<br />
is the place for that romantic “just the two of you” holiday. Experience an<br />
island vibe away from it all and yet town, with its restaurants, bars and<br />
markets, is only a 5 minute boat ride away. There is tons to do on Iririki<br />
and a lap around the island in a catamaran can be a real adventure!<br />
Snorkellers Cove is packed with loads of small fish and offers great<br />
swimming. At the end of the day happy hour at the poolside bar with a<br />
colourful cocktail watching the spectacular sunset is highly recommended,<br />
or have Asian inspired dishes and delightable beverages delivered to your<br />
game table as you play a few hands at Iririki Island Resort & Spa’s Jewel<br />
Lounge and Bar.<br />
Finish your holiday in a truly indulgent way at the brand new Iririki Spa.<br />
This luxurious day spa offers breathtaking harbour views and an extensive<br />
menu of lavish treatments - the perfect ending to a perfect holiday.<br />
Island Fare<br />
The Havannah <strong>Vanuatu</strong><br />
14<br />
Setting a new standard of luxury in <strong>Vanuatu</strong> – simply stunning! A<br />
romantic getaway awaits you at this small and intimate adults-only<br />
resort. Experience the sun on your back as you lie upon white sands,<br />
indulge in gourmet local produce, sip cocktails in the lounge and watch<br />
the sun set across the Pacific.<br />
Now is your chance to escape the pressure and distraction of everyday<br />
life. After being warmly greeted in true Van style, in less than an hour<br />
you will arrive at <strong>Samoa</strong> Point, where pure white beaches and azure<br />
waters abound and your designer bungalow awaits. Individual and<br />
spacious, the rooms feature a sumptuous king-sized bed, plunge pool<br />
(Waterfront Villas only), flat screen television and iPod music dock. The<br />
Havannah offers gourmet cuisine using the freshest of local ingredients<br />
with fine wines from Australia, New Zealand and France. You can choose<br />
to dine on the beach or at the Point Restaurant, with its commanding 270<br />
degree views over Havannah Harbour. Their local kitchen brigade has<br />
been trained to devise menus to entice you not only in the restaurant,<br />
but also on the beach or on the resort’s private jetty.<br />
19
Port Vila Sightseeing<br />
© <strong>Vanuatu</strong> Tourism<br />
Guided Buggy Tours<br />
An exhilarating way to discover Port<br />
Vila. These buggies enable you to<br />
explore a slice of paradise which few<br />
tourists ever see. Venture through a<br />
virtual maze of isolated forest tracks<br />
and remote villages before stopping<br />
at Tara Beach for snorkelling,<br />
kayaking and a refreshing swim.<br />
The Big Zipline Trek<br />
This zipline course traverses back and forth across<br />
the expansive ravines. You will enjoy breath-taking<br />
views overlooking the ride line down to the clear<br />
blue waters of Mele Bay. Zip along seven ziplines<br />
with a total length of 1.3 kilometres. The last<br />
zipline takes you 300 metres across the canyon.<br />
Coongola Cruise<br />
Cruise the tranquil waters of Havannah Harbour<br />
and sail across to Tranquility Island Resort to<br />
visit the Turtle Conservation Rookery. Afterwards<br />
head to one of several beaches for a bit of leisure<br />
snorkelling and a refreshing swim before enjoying<br />
a delicious barbeque. Fun for all age groups.<br />
Ekasup Village Tour<br />
After a 5 minute walk through the tropical<br />
forest you are welcomed by the Chief at Ekasup<br />
Cultural Village. Providing an insight into the<br />
knowledge and culture of the Melanesian<br />
people, this<br />
tour gives you<br />
the opportunity<br />
to learn and<br />
experience their<br />
ancestors’ way<br />
of life in past<br />
centuries.<br />
Thrilla in Vila Jet Boat Adventure<br />
Take a high speed jet boat ride on the turquoise<br />
waters of <strong>Vanuatu</strong> for a thrilling 30-minute<br />
experience full of twists, turns and splashes. Feel<br />
your heart pumping as your captain performs<br />
sideways slides, 360-degree spins and fish tails.<br />
This adventure is fun-filled for the whole family.<br />
20
Experience<br />
Espiritu Santo<br />
Santo was the inspiration behind James Michener’s “Tales of the South<br />
Pacific”, giving the region an aura it’s never lost. Santo encompasses a natural<br />
beauty and still remains largely untouched and unspoilt. Ch<strong>amp</strong>agne Beach,<br />
with its silver sand and sapphire sea, fulfils every tourist’s expectation of an<br />
island paradise. The Blue holes and underground caves are just some of the<br />
natural wonders not to be missed. Santo is a legendary destination in every<br />
way, boasting <strong>Vanuatu</strong>’s highest mountains and vast expanses of rainforest.<br />
Cape Cumberland<br />
Big Bay<br />
Cape Quiros<br />
Port Olry<br />
Santo is also a dream destination for diving enthusiasts, the main attraction<br />
being the wreck of the luxury liner SS President Coolidge, which sank just off<br />
Santo in 1942 after striking a mine. Still almost intact, the liner is considered<br />
one of the best and most accessible wreck dives in the world, you can still<br />
see guns, cannons and personal supplies left by some of the soldiers. If you<br />
want to see the whole wreck it takes around 10-15 dives due to its sheer size.<br />
A bonus for divers is that close by is the aptly named Million Dollar Point,<br />
where the American forces dumped all their surplus equipment at the end<br />
of the war. In addition to these there are many other sites to explore in this<br />
underwater playground.<br />
Mt Katamtama<br />
Mt Tabwemasai<br />
Santo Peak<br />
Cape Lisburn<br />
ESPIRITU<br />
SANTO<br />
Mt Tawakola<br />
Luganville<br />
1<br />
2<br />
3<br />
4<br />
Maio<br />
Ch<strong>amp</strong>agne Beach<br />
Shark Bay<br />
Million Dollar<br />
Point Dive Site<br />
Tutuba Point<br />
Dive Site<br />
President Coolidge<br />
Dive Site<br />
21
Espiritu Santo Accommodation & Sightseeing<br />
Village de Santo<br />
1 2<br />
The Espiritu Hotel Santo<br />
Situated 5 minutes from Luganville town and first stop on the road to<br />
South Santo’s Adventure Coast, the gateway to the Millennium Caves,<br />
Custom Villages and excellent diving. Boasting 17 suites, amongst<br />
tropical gardens and overlooking the pool, facilities include the<br />
Chiefs Bar, Dive storage area, hire cars and the onsite award winning<br />
Restaurant 1606.<br />
Conveniently located in the heart of Luganville, The Espiritu is a<br />
boutique hotel only steps away from cafés, shops and everything in<br />
between. Whether your holiday is for comfort or convenience the staff<br />
will ensure that your needs are looked after. Seeing the island has never<br />
been easier, reception staff can arrange rental cars, tours, transfers,<br />
massages right through to a babysitter to ensure your holiday is as worry<br />
free as possible.<br />
Aore Island Resort<br />
3<br />
Ratua Private Island<br />
4<br />
Enjoy the best of both worlds – a secluded tropical island retreat<br />
surrounded by coconut plantations, yet close to the main town of<br />
Luganville with its restaurants, shops and sightseeing tours. Your beach<br />
bungalow is nestled amongst large shade trees and faces onto a sandy<br />
coral beach where the clear blue waters are resplendent with tropical<br />
fish. There are four return ferry trips per day to the mainland, and on<br />
Fridays there’s a night ferry for those wanting to dine in town and then<br />
return to their tropical island hideaway. There’s lots to do on the island,<br />
including horse riding through a cattle plantation and visits to local<br />
villages.<br />
Ratua Private Island is <strong>Vanuatu</strong>’s truly quintessential and untouched South<br />
Pacific experience. A unique luxury boutique eco lodge set on 146 lush<br />
acres boasting romantic 200 year old Indonesian-style villas in a serene<br />
and naturally stunning atmosphere with lagoon views and a private deck<br />
or beach. The island is surrounded by lagoons, beaches and reefs. Ratua’s<br />
overwater Sunny Spa is the perfect way to unwind and relax into your<br />
holiday and the tour desk provides easy access to all the natural wonders at<br />
your doorstep. Your stay at Ratua Private Island also directly contributes to<br />
the primary education of the children in surrounding communities. Ratua is<br />
100% non-profit.<br />
Ch<strong>amp</strong>agne Beach & Blue Hole Tour<br />
Diving in Santo<br />
See all the colours of the rainbow! This full day tour begins with a trip<br />
to amazing Ch<strong>amp</strong>agne Beach with its translucent water and fine white<br />
powdery sand. Spend the morning in or on the water, then spend the<br />
afternoon sunning yourself on the beach, beachcombing along the<br />
pristine shore or snoozing under the nearest shady tree. On the way<br />
home the tour stops at the Blue Hole. With its fresh water swimming<br />
pools this is a refreshing way to end the day.<br />
Santo boasts a myriad of diving opportunities from wrecks to coral reefs<br />
for all experience levels. Most start their Santo diving on the SS President<br />
Coolidge, a wreck dive visited by divers from all over. Reef diving is<br />
spectacular at Tutuba Point and at Million Dollar Point, discover the<br />
massive collection of equipment and supplies left by the Americans after<br />
WWII. These are just a few of the dives provided all year round and are<br />
a short bus or boat ride away from the main town Luganville. There is an<br />
abundance of reefs and places of interest to dive in Santo, such as Bokissa<br />
Reef which is magnificent.<br />
22
Experience<br />
Tanna<br />
Mount Yasur Volcano © White Grass Ocean Resort<br />
The glow emanating from Mt Yasur attracted Captain Cook to Tanna in<br />
1774 and the classic volcano has proved a magnet for visitors to the island<br />
ever since. The pyrotechnic display at night is awe-inspiring and during the<br />
day there’s the opportunity to take a 4WD journey virtually to the rim of<br />
the world’s most accessible active volcano to view the spectacular ongoing<br />
eruptions. The ancient caves in Tanna are also something not to be missed,<br />
and people travel from all over the world to explore them. Some blue<br />
water caves have snorkel access only and some caves come with their own<br />
skeletons. Best to have an experienced guide with you to explain the history<br />
and local legends of the caves.<br />
Apart from being one of the productive islands in <strong>Vanuatu</strong>, Tanna is also one<br />
of the most traditional as custom and culture remain extremely important.<br />
In fact the island of Tanna is populated almost entirely by Melanesians. Many<br />
villages have shunned modern life, preferring to live as their ancestors have<br />
for centuries, you will see the locals in sheathes and grass skirts and they<br />
live in little thatched huts. Such a special destination, giving visitors a unique<br />
opportunity to view an ancient culture and its many colourful ceremonies.<br />
2<br />
Lenakelel<br />
Isangel<br />
Mt Enifiting<br />
Mt Tangen<br />
Mt Loanialu<br />
Ash Plain<br />
Area<br />
TANNA<br />
Mt Tukosmera<br />
Mt Mareun<br />
Sulphur Bay<br />
1<br />
Ash Plain<br />
Area<br />
Mt Yasur<br />
Port<br />
Resolution<br />
Shark Bay<br />
23
Tanna Accommodation & Sightseeing<br />
Friendly Beach<br />
1 2<br />
White Grass Ocean Resort<br />
Nestled on the spectacular volcanic black sand beach of Lowakels Cove,<br />
you’ll find this recently rebuilt property that is friendly by name and<br />
friendly by nature.<br />
Whilst staying at Friendly Beach you will find yourself sinking into a state<br />
of relaxation that is rare to find in the busy modern world and with no<br />
TVs, phones or internet access it’s compulsory to switch off here. With<br />
only three luxury eco villas, all made from sustainable, local materials<br />
you’ll feel like part of the family in no time.<br />
You’re close to all the amazing activities of Tanna - Mt Yasur (one of the<br />
world’s most active volcanoes), the interesting John Frum Village, Port<br />
Resolution where James Cook anchored and the hot springs of Sulfur Bay.<br />
This small piece of paradise is tucked away in a place where time stands<br />
still and life begins.<br />
White Grass Ocean Resort offers a relaxing haven for even the weariest<br />
traveller. Nestled into beautiful tropical gardens, each private island style<br />
bure has a terrace with ocean views.<br />
The resort’s restaurant boasts uninterrupted views of the ocean, this is<br />
the perfect place to dine or to relax with a cocktail in hand watching the<br />
sensational sunsets.<br />
Your days can be spent lying by the swimming pool, taking a guided<br />
snorkelling safari to turtle reef or dive at some amazing locations, this<br />
resort prides itself as ‘<strong>Vanuatu</strong>’s newest PADI dive SCUBA destination’.<br />
There are many activities to pass the time – everything from bike hire,<br />
sea kayaks, lawn tennis, pétanque, indulge in a ‘hot rock’ massage at the<br />
new Nabisa Day Spa or visit the spectacular Mt Yasur Volcano.<br />
White Grass Ocean Resort provides the perfect place to experience the<br />
real <strong>Vanuatu</strong> with its unique culture and unchanged traditions.<br />
Tanna Volcano Safari<br />
Custom Village<br />
Black Magic and Kava Tasting<br />
Tour<br />
A visit to Mt Yasur, one of the world’s most<br />
accessible active volcanoes located in the<br />
south east, is a once in a lifetime experience<br />
and is a must do activity for all visitors to<br />
Tanna.<br />
You’ll witness nature’s very own fireworks<br />
display while listening to the deep roars from<br />
within as you stand right on the crater rim.<br />
This tour will give you an entirely new<br />
meaning to the word awesome. It’s<br />
recommended this tour is done once darkness<br />
descends to get the full effect against the<br />
blackening sky – just don’t forget the camera!<br />
Another must do activity on this amazing<br />
island is a guided tour of one of Tanna’s<br />
Custom (Kastom) Villages.<br />
You’ll travel by a 4WD safari vehicle into the<br />
forest and experience a way of life that has not<br />
changed in centuries as local village people<br />
practice the traditions and crafts of their<br />
ancestors, and you’ll see traditional custom<br />
dancing performed.<br />
You won’t be short of a souvenir as the villages<br />
have locally made authentic handicrafts<br />
available to purchase, but remember to take<br />
some cash with you.<br />
You’ll visit the ancient village of the Warrior<br />
tribe who live in the highlands of Tanna and<br />
who have continued to live the way that their<br />
forefathers did hundreds of years ago.<br />
Experience the rituals of Black Magic and<br />
see the art of ambush, before joining the<br />
warriors and their custom dancers. Learn<br />
the traditional way of preparing kava before<br />
tasting it.<br />
The tour will give you an insight into their<br />
culture and traditions. Your adrenalin will<br />
pump and all of your senses will be aroused<br />
on this fascinating journey into the highlands<br />
of Tanna.<br />
24
Terms & Conditions<br />
Please read these booking conditions carefully<br />
CONSUMER GUARANTEES ACT<br />
The guarantees under the Consumer Guarantees Act 1993 will apply to<br />
services supplied by us except where they are acquired, or held out as<br />
being acquired for business purposes.<br />
1. OUR SERVICES AND OBLIGATIONS<br />
1.1 House of Travel Ltd ('we' or 'us' as the case may be) supply services<br />
consisting of arranging and co-ordinating travel facilities and services,<br />
and making bookings and issuing vouchers to be redeemed by suppliers<br />
of travel, entertainment, and accommodation facilities or services<br />
('Suppliers'). House of Travel Ltd is part of the House of Travel group.<br />
1.2 We undertake to perform these services with reasonable care and<br />
skill. We will not be liable for any loss or damage which results from the<br />
act, default or omission of any person other than ourselves, our employees<br />
or agents, or any cause independent of human control. This includes (but<br />
is not limited to), loss or damage which arises directly or indirectly from<br />
any act of God, weather disruptions, dangers incidental to the sea, fire,<br />
breakdown in machinery or equipment, acts of Governments or other<br />
authorities de jure or de facto, wars whether declared or not, hostilities,<br />
civil disturbances, strikes, riots, deaths, pilferage, epidemics, quarantines<br />
or medical or customs regulations.<br />
1.3 We are not able to exercise control over services we do not supply<br />
directly, therefore we will not be responsible for any loss or damage arising<br />
from:<br />
- Any booking made directly with a service Supplier by your travel agent,<br />
or<br />
- Any services which are not directly provided by us and which are<br />
additional to those recorded in clause 1.1 above.<br />
1.4 We will endeavour to provide the most suitable travel arrangements to<br />
meet the particular requirements you make known to us. However, travel is<br />
an individual experience, and your preferences and opinions may vary from<br />
our own. For this reason, we cannot take responsibility for your individual<br />
satisfaction.<br />
2. SUPPLY OF TRAVEL, ENTERTAINMENT AND<br />
ACCOMMODATION SERVICES AND FACILITIES<br />
2.1 When we make bookings with Suppliers, we are acting as a booking<br />
agent for such Supplier.<br />
2.2 All travel, entertainment, and accommodation facilities or services<br />
are supplied directly to you by the Suppliers. We have no control over<br />
the facilities or services themselves, or the manner in which they are<br />
provided by the Suppliers. Therefore you should be aware of the following<br />
conditions:<br />
- We will not be liable for any loss or damage of any kind which may arise<br />
from your use or consumption of, or inability to use or consume those<br />
facilities or services.<br />
- The provision of those facilities or services is subject to the terms and<br />
conditions of your contract with each Supplier.<br />
- Where for any reason, a Supplier is unable to provide particular facilities<br />
or services, then that Supplier may be entitled, under its contract with<br />
you, to substitute those services or facilities with comparable or equivalent<br />
facilities or services without incurring any liability to you. You should check<br />
your contract with each Supplier.<br />
- All facilities or services described by us are subject to availability from<br />
the Supplier.<br />
- We will not be liable or responsible for any loss or damage relating to<br />
your baggage, personal possessions, health or welfare, or delays or travel<br />
disruptions unless these arise directly from the service we provide to you.<br />
3. BUSINESS PURPOSES<br />
You agree that where our services are acquired for business purposes,<br />
or where you hold yourself out as acquiring our services for business<br />
purposes, the Consumer Guarantees Act 1993 will not apply to any supply<br />
of goods or services made under these conditions, and we will not be liable<br />
or responsible for any loss or damage of any kind to you, including any<br />
consequential loss or damage however it may be caused.<br />
4. INFORMATION IN THIS BROCHURE<br />
4.1 While we attempt to ensure that the contents of this brochure are<br />
correct, accurate, and up to date at the time of printing, the contents of this<br />
brochure are drawn from information supplied to us by Suppliers. We do<br />
not have, and cannot be reasonably expected to have, personal knowledge<br />
about all of the facilities or services provided by each Supplier.<br />
4.2 Facilities or services may change after the date of printing. We<br />
endeavour to keep travel agents informed of any changes to information in<br />
this brochure which are brought to our attention. Prior to completing your<br />
booking, you should ask your travel agent whether they are aware of any<br />
changes to the published information. You should also make sure that if<br />
your travel agent is advised of changes which occur after booking, your<br />
travel agent is able to contact you.<br />
4.3 Maps and Photographs: Maps are shown for general information and<br />
may not necessarily reflect actual routings, locations or services provided.<br />
Photographs may show places in the geographic area which are not<br />
included in your booking. Hotel room photographs may not be the actual<br />
room occupied.<br />
4.4 Property Information: Descriptions featured in this brochure are<br />
drawn from information provided by our Suppliers. Any facilities or services<br />
shown are subject to change at any time. Please advise your travel agent<br />
if you have any special requirements.<br />
4.5 Room Bedding: Prices in this brochure are based on existing bedding<br />
in the room. Requests for specific bedding arrangements must be made<br />
at the time of booking but can not be guaranteed. For ex<strong>amp</strong>le, twin share<br />
may consist of single beds or a shared double bed.<br />
4.6 Rental Cars: We cannot guarantee to provide a particular model or<br />
colour within the car category. Availability of car categories is subject to<br />
confirmation at the time of booking. We reserve the right to substitute<br />
different models. If a vehicle is returned prior to the end of the reserved<br />
rental period or if the vehicle is picked up later than the reserved date, NO<br />
REFUND will be made for unused rental days<br />
5. PRICES<br />
5.1 The price indicator is provided as a guide only. It is based on low<br />
season, per adult share twin pricing unless otherwise specified and is<br />
correct at the time of printing. The actual price may differ to that indicated<br />
due to currency fluctuations, special events or peak periods. Price<br />
indicators for hotels are per adult per night for share twin in a lead-in<br />
room. Price indicators for tours are based on per adult for low season<br />
travel. Per person pricing is based in New Zealand dollars.<br />
5.2 We will guarantee the price of the portion of the booking as<br />
processed by us, against currency fluctuation for a period of seven (7) days<br />
from the time of confirmation of the booking; note: special conditions apply<br />
for cruise bookings. It is the responsibility of your travel agent to advise you<br />
of the date of confirmation. If your booking remains unpaid after the seven<br />
(7) day guarantee period it will be subject to currency fluctuation, up to the<br />
time full payment is received by us.<br />
5.3 Events beyond our control, such as changes to the prices of aviation<br />
fuel or changes to the cost of services or facilities may result in the prices<br />
charged to you being different from those shown in the brochure. You<br />
should check all prices with your travel agent before making reservations,<br />
and before ticketing.<br />
5.4 Prices may also be liable to variation between the time of booking<br />
and the date of departure due to events beyond our control. Due to<br />
unforeseen events we reserve the right to vary the price up to the time of<br />
your departure.<br />
6. HOUSE OF TRAVEL ACCOMMODATION RATINGS<br />
To assist you with the selection of your accommodation, we have created<br />
our own rating system allowing you to compare each property. These ratings<br />
are personal gradings offered by our people from their own experience and<br />
should be used as a guide only. Ratings may alter throughout the year due to<br />
change in circumstances. Assessing accommodation can be quite subjective<br />
and generally speaking the standard and service will be in line with the price<br />
paid. Please check with your House of Travel consultant to ensure you get the<br />
property that best suits your needs.<br />
7. PAYMENT<br />
7.1 A non-refundable deposit will be required by your travel agent and<br />
must be paid at the time of booking. This is in addition to any deposits<br />
imposed by Suppliers.<br />
7.2 A communication charge may be made for bookings requested less<br />
than 72 hours prior to departure.<br />
7.3 Final payment must be made in full before we can release travel<br />
documents (including tickets).<br />
8. CANCELLATION<br />
8.1 If you wish to cancel your booking for any reason, you must advise us<br />
in writing through your travel agent as soon as possible.<br />
8.2 If you cancel your booking or any part of your booking, we will<br />
impose a cancellation fee in respect of each person travelling under that<br />
booking. You must also pay all cancellation fees imposed by Suppliers and<br />
your travel agent. These cancellation fees are required to offset booking,<br />
communication, and administrative charges which have already been<br />
incurred by us, Suppliers and your travel agent. Cancellation fees imposed<br />
by Suppliers and travel agents are beyond our control and you should<br />
check with your travel agent regarding what cancellation fees may be<br />
applicable.<br />
8.3 We strongly recommend that you insure yourself fully against<br />
cancellation due to unforeseen circumstances. See Section 10.<br />
9. RESERVATION AMENDMENTS<br />
We are happy to incorporate any reasonable amendments you request. An<br />
amendment constitutes a change to an existing booking and will attract a<br />
$25 fee per amendment prior to final payment and the issuing of the travel<br />
documents, and a $50 fee per amendment after travel documents have<br />
been issued. These fees are to cover administration and communication<br />
costs. You may also be required to pay any Supplier imposed fees.<br />
10. INSURANCE<br />
We strongly recommend that you insure yourself fully against cancellation,<br />
loss of luggage and personal property, and medical expenses. Your travel<br />
agent will be able to provide you with further information.<br />
11. ITEMS NOT COVERED<br />
Unless otherwise specified, the cost of airfares, meals, drinks, laundry,<br />
insurance, sightseeing, transfers, local taxes, airport departure taxes,<br />
Airline imposed insurance levies, passenger service charges and Passport<br />
or Visa application fees are not included.<br />
12. VISAS/PASSPORTS<br />
For all holidays in this brochure you will require a valid passport. You are<br />
responsible for arranging your own passport, visa and health requirements<br />
including inoculation. You should check with your travel agent who will be<br />
able to provide you with the necessary information.<br />
13. NON-USE OF SERVICES OR FACILITIES<br />
If, of your own choice, you decide not to use part or parts of the arranged<br />
services or facilities, you will not be entitled to a refund from us (provided<br />
we have carried out our service with reasonable skill and care and to your<br />
requirements) and you may not be entitled to a refund from any Supplier.<br />
14. HEALTH OR DISABILITY<br />
Some Suppliers may reserve the right to refuse to carry or accommodate<br />
people who because of a health condition or disability may require services<br />
or facilities to be provided in a special manner. You should check this with<br />
your travel agent.<br />
15. SERVICE SATISFACTION<br />
During your holiday, if you encounter any situation where the service<br />
supplied to you does not meet your satisfaction, please take the matter<br />
up with the Supplier immediately. Your contract for each service is with the<br />
Supplier. If this is not possible immediately, or if you are still dissatisfied,<br />
please contact your travel agent. Both we and your travel agent will<br />
endeavour to investigate on your behalf and to negotiate with the Supplier<br />
to resolve the matter as soon as possible, so that you continue to enjoy<br />
your journey.<br />
16. LEGAL CLAIMS<br />
Any claims or legal action in connection with the provision of our services<br />
to you will be governed by the laws of New Zealand. Any claim or legal<br />
action against the Suppliers is likely to be subject to the terms of your<br />
contract with them, and may be governed by the laws of other countries.
“I told them I was sick of dreading Mondays.<br />
So they suggested somewhere I didn’t<br />
even know what day it was”<br />
Bring in your ideas and we’ll help you get there.<br />
The best holidays are created together.<br />
0800 838 747 I 76 STORES NATIONWIDE I HOT.CO.NZ<br />
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