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Samoa & Vanuatu Brochure 2017

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<strong>Samoa</strong> & <strong>Vanuatu</strong>


Welcome.<br />

At House of Travel, we strive to create the best holiday for you at the best<br />

value – that’s our service guarantee. We understand everyone has different<br />

travel needs and that’s why we love it when you bring your ideas to us<br />

because together, with our experience and local knowledge, we can<br />

create the perfect holiday at the perfect time for you.<br />

We use the same travel sites you do, like Expedia, and many more that you<br />

can’t access. Plus, we have direct relationships with airlines and hotels<br />

around the world, which gives us extra buying power. We combine this<br />

with our expertise and negotiating skills to deliver some of the best deals<br />

and bonuses on offer that you might miss if you booked yourself. So, we<br />

promise to truly deliver the best of both worlds and that’s our guarantee.<br />

We’ve helped create enriching travel experiences for 1.8 million New Zealanders<br />

over the last thirty years. We understand that travel isn’t just about the place you<br />

go, it’s where that place takes you.<br />

The best holiday for you.<br />

What this means: We’ll combine your ideas with<br />

our experience and expertise to deliver you the best<br />

holiday possible.<br />

We’ve got your back 24/7 from the moment you contact<br />

us until you’re home again.<br />

We value your feedback on your last HOT holiday, so<br />

we can make your next trip even better.<br />

At the best value.<br />

What this means: We’re committed to providing the<br />

holiday you want at the very best value possible.<br />

We promise to utilise all our buying power to search<br />

out a great price for your holiday.<br />

We know value means different things to different<br />

people, so we take the time to understand what’s<br />

important to you.<br />

The best holidays are created together. Let’s chat.<br />

The House of Travel App I Your holiday at your fingertips.<br />

Text ‘APP’ to 595 to download<br />

(standard text charges apply) or available from the App Store & Google Play.


<strong>Samoa</strong> Map<br />

Falealupo<br />

Tufutafoe<br />

Asau<br />

Sasina<br />

Saleaula<br />

Manase<br />

Falelima<br />

SAVAI’I<br />

Asaga<br />

Faiaai<br />

Satuiatua<br />

Maota Airstrip<br />

Lalomalava<br />

Salelologa Wharf<br />

Taga<br />

Tafua Peninsula<br />

Apolima Island<br />

MulifanuaWharf<br />

Apolimu-uta<br />

Manono-uta<br />

Faleolo<br />

International<br />

Airport<br />

Faleula<br />

Saleimoa<br />

Faleasiu<br />

Satapuala<br />

Vaitele<br />

Vailima<br />

Malololelei<br />

APIA<br />

Vailele<br />

Solosolo<br />

Fusi<br />

Falefa<br />

Falelatai<br />

Lefaga<br />

Saanapu<br />

Maninoa<br />

UPOLU<br />

Saleilua<br />

Tafatafa<br />

Nuusafee Island<br />

Lotofaga Lepa<br />

Matatufu Vavau Lalomanu<br />

Uafato<br />

Tiavea<br />

Samusu<br />

Fanuatapu Island<br />

Namua Island<br />

Nuutele Island<br />

Nuulua Island<br />

Torres Islands<br />

<strong>Vanuatu</strong> Map<br />

Banks Islands<br />

ESPIRITU SANTO<br />

Ch<strong>amp</strong>agne<br />

Beach<br />

Ambae<br />

Maewo<br />

Luganville<br />

Pentecost<br />

Malekula<br />

Ambrym<br />

Epi<br />

EFATE<br />

PORT VILA<br />

Erromango<br />

Lenakel<br />

TANNA<br />

Front Cover: © Return to Paradise Resort


Air <strong>Vanuatu</strong><br />

Air <strong>Vanuatu</strong><br />

New Boeing 737-800NG<br />

Air <strong>Vanuatu</strong> passengers experience the Melanesian friendliness and<br />

warmth the moment you step on board any of our flights. Our Ni-<br />

<strong>Vanuatu</strong> cabin crew will greet you with the friendliest smiles in the<br />

Pacific. We invite you to experience our full service Economy Class:<br />

inflight entertainment, meals and bar service ~ a perfect way to start<br />

your visit to the <strong>Vanuatu</strong> Islands.<br />

Relax as we fly you to the happiest Country in the World, our home<br />

<strong>Vanuatu</strong>. Our new Boeing 737-800 with Sky Interior and Streaming<br />

WiFi Entertainment has taken to the skies, so welkam on board.<br />

Calm colours combined with the Boeing Sky Interior all provide for a<br />

comfortable journey to and from our island Paradise.<br />

We offer 170 leather seats in a 3 x 3 configuration in economy class<br />

and 2 x 2 in business class. Our spacious & private business class<br />

cabin has 8 seats, attended by two crew members. Our Business<br />

Class passengers enjoy the finest dining in the South West Pacific<br />

skies, with our 5 course lunch and dinner service.<br />

Keep your wallet in your pocket! Baggage, meals, drinks, QF<br />

frequent flyer points and streaming WiFi entertainment is all<br />

included in your fare.<br />

Our New LED overhead screens will provide you with the most up<br />

to date flight timings plus general information on the Islands of<br />

<strong>Vanuatu</strong>. WiFi Entertainment straight to your phone or tablet with<br />

over 16 shows and 6 radio programs. We love kids or “Pikinini”<br />

as we call them. On board our services to/from Australia and New<br />

Zealand we have special meals and entertainment for kids.<br />

Air <strong>Vanuatu</strong> operates three times a week to/from Auckland<br />

to <strong>Vanuatu</strong>. Flying time between Auckland and Port Vila is<br />

approximately 3 hours 15 minutes.<br />

While in <strong>Vanuatu</strong>, take time to explore the outer islands. Air<br />

<strong>Vanuatu</strong> offers an extensive range of domestic flights to 29 airports<br />

around many of the outer islands. Head south, from Port Vila to the<br />

mighty Yasur volcano on Tanna or go north to the crystal clear blue<br />

waters and white sandy beaches of Santo. If you’re in <strong>Vanuatu</strong> from<br />

the months of April to June, you might want to head up to Pentecost<br />

for the Nagol or Land Dive.<br />

“Your <strong>Vanuatu</strong> experience starts with us. Discover what matters”


Contents<br />

General Information 1<br />

6 Tips for planning your <strong>Samoa</strong> & <strong>Vanuatu</strong> Holiday<br />

Experience <strong>Samoa</strong> 4<br />

Upolu Accommodation<br />

Upolu Sightseeing<br />

Experience Savai’i 11<br />

Savai’i Accommodation & Sightseeing<br />

Return to Paradise Resort © <strong>Samoa</strong> Tourism<br />

Beach Fales 13<br />

Beach Fale Survival Kit & Beach Fale Accommodation<br />

Experience <strong>Vanuatu</strong> 14<br />

Port Vila & Surrounds Accommodation<br />

Port Vila Sightseeing<br />

Experience Espiritu Santo 21<br />

Espiritu Santo Accommodation & Sightseeing<br />

© <strong>Samoa</strong> Tourism<br />

Experience Tanna 23<br />

Tanna Accommodation & Sightseeing<br />

© <strong>Vanuatu</strong> Tourism<br />

General Information<br />

Accommodation Ratings<br />

To assist with the selection of your accommodation we have created our own rating system allowing you to compare each property. These are personal ratings offered<br />

by our people from their own experience and should therefore be used as a guide only. These ratings may alter throughout the year due to a change of circumstances.<br />

Basic accommodation often with shared facilities and based more around an authentic local experience. Properties in this category have a<br />

limited range of facilities and services.<br />

Standard rooms, clean and comfortable usually with basic furnishings and private ensuites. Typically most properties would include a restaurant<br />

and bar but have a limited range of other guest facilities and services.<br />

Moderate accommodation with a reasonable range of rooms facilities and good level of comfort usually with a wide range of recreational and<br />

leisure activities available for guest enjoyment.<br />

Superior accommodation offering exceptional level of comfort in rooms with quality furnishings and fixtures. There tends to be greater attention<br />

to personalized service and strong focus on quality food and beverages.<br />

First Class accommodation, there resorts have a reputation built on quality and exclusivity and offer the very best services with detailed focus on<br />

high customer satisfaction and are usually located in prime locations.<br />

A half star is noted when the level of service and facilities falls between two grades. Grading accommodation can be quite subjective and generally speaking the standard<br />

and services will be in line with the price paid. Please check with your Travel Consultant to ensure you get the accommodation that best fits your needs.<br />

Child Policy: Please note bedding configuration varies between properties and in some cases with different room types within a property. Some hotels also offer family<br />

bonuses and specials. Your Travel Consultant will help you choose the hotel to best suit you and your family<br />

Look out for our "gems" of information scattered throughout our <strong>Samoa</strong> & <strong>Vanuatu</strong> brochure.<br />

1


6 TIPS<br />

for your<br />

<strong>Samoa</strong> & <strong>Vanuatu</strong><br />

Holiday<br />

© <strong>Samoa</strong> Tourism<br />

Hire a car and<br />

explore!<br />

Sleep in a fale on<br />

the beach<br />

Snorkels and<br />

Flippers<br />

To make the most of <strong>Samoa</strong>, hire a<br />

car. Book return airport transfers<br />

beforehand and aim to pick up<br />

your rental car on the second or<br />

third day, this’ll ensure you aren’t<br />

driving at night on arrival. <strong>Samoa</strong><br />

is left-hand drive and roads are<br />

well maintained, but be prepared<br />

to pay tolls or fees when you<br />

venture off the main road and<br />

keep an eye out for chickens, pigs,<br />

dogs and livestock.<br />

Both Upolu and Savai’i can be<br />

explored by car, and with each<br />

island boasting scores of white<br />

sand beaches, it’s not unusual to<br />

find your own secluded cove. Head<br />

to the South Coast of Upolu for<br />

long stretches of perfectly pristine<br />

coastline called Lalomanu. Take<br />

plenty of cash as there are few<br />

ATMs and if you’re taking your car<br />

over to Savai’i, book in advance –<br />

ferry spaces are limited.<br />

For a memorable <strong>Samoa</strong>n<br />

experience, spend at least one<br />

night in a traditional beach fale.<br />

These thatched abodes are opensided<br />

and fairly rustic in their<br />

aesthetics and amenities, but they<br />

front the shoreline and provide an<br />

idyllic beach base.<br />

Owned by local families; envisage<br />

yourself as a guest in someone<br />

else’s home, with facilities that can<br />

be relatively basic and bathrooms<br />

that are usually communal. It's<br />

a good idea to take your own<br />

snacks, towels and toilet paper.<br />

Be aware it is common for local<br />

dogs to visit in the dead of the<br />

night. They’re harmless, but if<br />

you’ve left food or shoes outside,<br />

they will probably run off with<br />

them!<br />

Upolu’s Palolo Deep Marine<br />

Reserve is one of the safest and<br />

most impressive of <strong>Samoa</strong>’s<br />

snorkelling locations. Costing<br />

approximately five Tala to<br />

enter, and conveniently close<br />

to downtown Apia, there are<br />

changing facilities, public toilets<br />

and a few beach fales providing<br />

shade.<br />

Swim out 100 metres and you’ll be<br />

rewarded with a relatively abrupt<br />

drop-off, replete with marine life.<br />

To avoid getting grazed by rocks<br />

and coral, it’s best to visit Palolo<br />

Deep Marine at high tide and if<br />

you can, take your own snorkel<br />

and flippers. There is much less<br />

coral off the island of Savai'i but<br />

day trips will take you exactly<br />

where you need to be for good<br />

snorkelling.<br />

2


© <strong>Samoa</strong> Tourism © <strong>Vanuatu</strong> Tourism<br />

Cool off in the Blue<br />

Holes<br />

Fishing & Diving Visit Mount Yasur -<br />

<strong>Vanuatu</strong>'s Volcano<br />

Fancy swimming in a glistening<br />

sea of sapphires? You can in Santo<br />

- <strong>Vanuatu</strong>’s largest island.<br />

The Nanda Blue Hole is a naturally<br />

forming lake with water the<br />

deepest shade of royal blue.<br />

Surrounded by lush tropical<br />

forest, the dark blue colouring is<br />

created from layers of limestone<br />

and coral and although it’s<br />

dark, once you’re in, the water’s<br />

perfectly clear.<br />

Forgive the relatively basic<br />

changing facilities and cool off<br />

from <strong>Vanuatu</strong>’s high temperatures.<br />

There are rope swings to throw<br />

yourself off and a bungalow, bar,<br />

boardwalk and small picnic area;<br />

not bad for a very reasonable<br />

$7 NZD per person, which includes<br />

a complimentary coconut!<br />

Like fish? Get amongst it with<br />

<strong>Vanuatu</strong>’s unparalleled fishing and<br />

diving opportunities. For the avid<br />

fisherman, <strong>Vanuatu</strong>’s Pacific waters<br />

attract a year-round supply of diverse<br />

fish species, from blue marlin to<br />

black marlin and some of the largest<br />

yellowfin and dog tooth tuna you<br />

could throw your rod at. Boasting<br />

some of the best reef and deep sea<br />

fishing in the South Pacific, the most<br />

opportune times to visit are March<br />

through to November.<br />

For divers, there are <strong>amp</strong>le reefs,<br />

wrecks, caves and swim-throughs.<br />

Big Blue is <strong>Vanuatu</strong>’s only PADI 5-star<br />

Instructor Development Dive Resort<br />

located on the seawall in Port Vila;<br />

they’ll accommodate both beginners<br />

and veterans alike. Most dive sites<br />

are all within half an hour of Port<br />

Vila, while in Santo, there lies the<br />

wreck of President Coolidge - a 21,936<br />

ton luxury liner. As the largest most<br />

accessible wreck dive in the world,<br />

it’s not to be missed.<br />

For the adrenaline junkies, Mount<br />

Yasur is one of the most active<br />

volcanoes in the world – and one<br />

you can simply walk up to and peer<br />

into a magnificently fiery mouth. If<br />

you dare. This (very) active volcano<br />

resides on the south-east tip of<br />

Tanna Island and sits 361 metres<br />

high. You can ascend the hot-headed<br />

beast in roughly 45 minutes but we<br />

recommend you do so with a guide -<br />

on account of the projectiles magma,<br />

toxic gas and frequent avalanches.<br />

This one doesn’t come without risks,<br />

expect violent explosions and regular<br />

bouts of ground shaking, but fear<br />

not, there’s a daily danger rating<br />

ranked between 0 and 4; anything<br />

above 2 and the area is closed. Don’t<br />

be disheartened, even on days when<br />

it’s open, the volcano shudders with<br />

shooting debris and a deafening<br />

roar. Visit Yasur for a spectacular<br />

sunrise, or just after sunset when<br />

its mesmerising lava glows in the<br />

darkness.<br />

3


Experience<br />

<strong>Samoa</strong><br />

6<br />

© <strong>Samoa</strong> Tourism<br />

Apia<br />

Observatory<br />

Mulin<br />

linuu<br />

Fugalei<br />

Passenger and Vehicle Ferry<br />

Faleolo<br />

International<br />

Airport<br />

12<br />

APIA<br />

HARBOUR<br />

Mulifanua Wharf<br />

Satapuala<br />

Apolimu-uta<br />

2<br />

Manono-uta<br />

Falelatai<br />

Faleasiu<br />

Lefaga<br />

13<br />

Palolo Deep<br />

Marine Reserve<br />

1<br />

Sogi<br />

3<br />

Apia<br />

Wharf<br />

Flea<br />

Market<br />

Town Clock<br />

Savalalo<br />

11<br />

Saleufi<br />

Market<br />

Mulivai<br />

Police<br />

Station<br />

Place<br />

Pilot Point<br />

Vaiala Beach<br />

Saleimoa<br />

APIA<br />

Fale Fleula<br />

9<br />

Vaitele<br />

Vailele<br />

Solosolo<br />

Fusi<br />

Malololelei<br />

Vailima<br />

Saanapuan<br />

Matautu-utat<br />

Leone<br />

UPOLU<br />

Falefa<br />

Uafato<br />

Tiavea<br />

Maninoa<br />

n<br />

Samusu<br />

4<br />

Lotofaga<br />

8<br />

Matatufu<br />

Saleilua<br />

10<br />

Lepa<br />

6<br />

Tafatafa 7 Vavau<br />

Nuusafee Island<br />

Lalomanu<br />

5<br />

1<br />

Small wonder that famous Scottish writer Robert Louis Stevenson chose<br />

to spend the last few years of his life in <strong>Samoa</strong>: with its lush rainforest<br />

blanketing volcanic peaks, its sparkling white beaches, stunning waterfalls<br />

and warm, welcoming locals, this destination truly is a visitor’s Treasure<br />

Island. Actually, to be strictly accurate, <strong>Samoa</strong> is not one but 10 islands, two<br />

large ones and eight islets, each offering amazingly distinct environments<br />

for visitors to explore.<br />

This Pacific paradise has avoided the negative impacts of r<strong>amp</strong>ant tourism<br />

that have tarnished some destinations. <strong>Samoa</strong> remains unspoilt and there<br />

are endless kilometres of deserted beaches, enough to ensure you can find<br />

your own private tropical heaven. And just as the countryside and beaches<br />

have remained largely untouched by time, the same is true of the <strong>Samoa</strong>n<br />

way of life. The country boasts a Pacific culture stretching back 3000 years<br />

and it’s based around a traditional life centred on the family and respect for<br />

elders. Communities are headed by chiefs, known as matai, and <strong>Samoa</strong>ns<br />

are predominantly Christians – there are more churches here than in the<br />

whole of Rome.<br />

4


Upolu Accommodation<br />

Deluxe Room<br />

Superior Oceanfront Fale<br />

Amanaki Hotel<br />

1 2<br />

Le Vasa Resort<br />

This family-run hotel is ideal for a holiday that won’t break the bank. It<br />

is centrally located and a great option for those that want to be near the<br />

hustle and bustle of Apia Township. The accommodation is simple but<br />

comfortable, stylish, spacious and air conditioned, each with a balcony. The<br />

rooms on the first and second level have the added bonus of ocean views<br />

from the balcony.<br />

There’s an inviting swimming pool, and the seafood at Amanaki’s restaurant<br />

is an attraction in its own right, caught by the hotel’s own fishing boats and<br />

famously fresh. There’s plenty of other good food on offer too, including<br />

top-class vegetarian fare and also traditional <strong>Samoa</strong>n dishes. Arguably some<br />

of the best food and drinks on offer and at very reasonable prices.<br />

Wireless high-speed internet is available and central Apia is an easy walk<br />

away.<br />

Try the Poke (raw fish) at the restaurant - ask for it to be spiced with<br />

hot <strong>Samoa</strong>n chillies! It's the best on the island<br />

Fall in love with this unique and secluded resort. Le Vasa, invites you to<br />

breathe in fresh Pacific air, as you relax in a prime oceanfront fales or<br />

villas. Le Vasa features classic <strong>Samoa</strong>n architecture, with accommodation<br />

that blends vibrant colourful ocean-inspired décor and set in lush<br />

gardens to bring your dream island paradise to life.<br />

Discover the natural beauty of <strong>Samoa</strong>n waters by snorkelling or diving.<br />

Hop on a romantic picnic getaway on your own private island, sip<br />

Ch<strong>amp</strong>agne on a sunset cruise, or indulge in an exotic cocktail poolside<br />

and dine under the stars at Cocolini’s by the sea – the possibilities at<br />

Le Vasa are endless. With your stay, you’ll experience the true <strong>Samoa</strong>n<br />

culture, husk a coconut, and witness exquisite traditional <strong>Samoa</strong>n dance.<br />

If you have the desire to explore further afield, experience one of the<br />

island tours. Located close to the airport and the port to Savai’i, it is the<br />

perfect place to treat yourself to an island journey. Rest easy knowing<br />

that this will be one of life’s most memorable getaways.<br />

Tanoa Tusitala Hotel<br />

3<br />

Coconuts Beach Club Resort & Spa<br />

4<br />

Accommodation in Apia doesn’t get better than this. Just a hop, skip<br />

and jump away from the waterfront and a short stroll from colourful<br />

downtown Apia, the location is ideal from which to explore the delights<br />

of <strong>Samoa</strong>. With buffet breakfast included and so many restaurants within<br />

walking distance – your hardest decision of the day may be where to<br />

dine.<br />

Tanoa is a popular choice for the business traveller as it’s so close to the<br />

central business district. We also recommend it as a good combo option<br />

if your itinerary involves heading to the outer island of Savai’i. That way<br />

you can experience both the hustle and bustle of city life as well as get<br />

that beach fix.<br />

If you want to venture further afield to explore we suggest taking a<br />

short five minute taxi ride to Paolo Deep to enjoy fabulous snorkelling.<br />

The Wednesday night Fiafia (local feast and cultural show) is also worth<br />

s<strong>amp</strong>ling.<br />

There’s no forgetting you’re staying in <strong>Samoa</strong> at this <strong>Samoa</strong>n inspired resort<br />

that embodies all that is wonderful about the culture of the destination. The<br />

décor has a more traditional <strong>Samoa</strong>n feel to it which makes it unique and its<br />

south coast location is second to none, boasting amazing sunrise and sunset<br />

views.<br />

There are a variety of accommodation options on offer ranging from the<br />

popular Coco and Treehouse Suites and the One and Two Bedroom Beach<br />

Fales just steps from the water’s edge to the Royal Beach Villas that are<br />

popular with family groups. The Overwater Fales are a recent addition to the<br />

property and are a great option for honeymooners or couples looking for a<br />

bit of luxury.<br />

Coconut’s offer free snorkel gear, kayaks and stand up paddle boards, so<br />

get exploring! We recommend kayaking into the neighbouring mangrove<br />

estuary for a peaceful natural excursion. Another bonus that makes this<br />

resort special is they include a mini bar (local beer, wine, bottled water,<br />

soda) restocked daily for your pleasure – Enjoy!<br />

5


Upolu Accommodation<br />

Saletoga Beach Bungalows & Hotel<br />

5<br />

Saletoga Beach Bungalows & Hotel offers exceptional value<br />

accommodation, located on the South Coast of Upolu and just steps<br />

away from a beautiful golden sandy beach and warm tropical waters.<br />

The property is unique in that it is the only 3-star property located<br />

on the South Coast which offers conference facilities as well as access<br />

to many of its sister property – Saletoga Sands Resort & Spa’s 4-star<br />

facilities.<br />

Saletoga Beach Bungalows and hotel is in prime location for access to<br />

some of <strong>Samoa</strong>’s most beautiful natural attractions, To Sua Trench,<br />

Sopoaga Water Falls, Piula Cave Pool and many more.<br />

Spend the day at the beach or indulge in the great value for money<br />

restaurant and bar. This beachfront hotel is ideal for a family holiday,<br />

group stay, reunion, conference, wedding celebration or even a<br />

romantic getaway.<br />

Aga Reef Resort<br />

6<br />

If you’re looking for a secluded unspoilt hideaway somewhere in the Pacific<br />

this little gem is sure to impress.<br />

Nestled between a glorious tropical backdrop and shimmering ocean, this<br />

resort is a stylish mix of private Waterfront Villas and comfortable hotel<br />

rooms all offering contemporary décor with stylish amenities and all airconditioned<br />

with your comfort in mind. The hotel rooms interconnect and<br />

are especially good for families while the larger standalone Waterfront Villas<br />

are the perfect accommodation for a romantic getaway. If luxury is what<br />

you’re after then the exclusive VIP Villa with its very own private plunge<br />

pool on the deck is sure to appeal! Whatever the style of accommodation,<br />

you’re sure to find the right fit for you or the family.<br />

The stunning Lalomanu Beach, is only a 5 minute drive away and the<br />

popular swimming spot, To Sua Trench 12 minutes away. The resort<br />

restaurant Tualupete offers a great menu selection and with an adjoining<br />

large deck and spectacular ocean views provides the perfect setting to enjoy<br />

alfresco dining.<br />

Aga Reef Resort is the perfect place to relax, unwind and enjoy a tropical<br />

escape in peaceful and secluded surrounds.<br />

Saletoga Sands Resort & Spa<br />

7<br />

A serious slice of <strong>Samoa</strong>n paradise, this boutique resort will meet<br />

your highest expectations. It is upmarket but affordable, and in a<br />

magnificent location. The beach is on your doorstep, with views across<br />

a wide blue lagoon to distant breakers on the reef.<br />

Tropical gardens, chic villa accommodation and award-winning service<br />

are all part of this perfect picture. The villas themselves reflect <strong>Samoa</strong>’s<br />

outdoor lifestyle with the focus on super-comfortable, secluded beach<br />

living. Each has a hand-made thatched roof and a well-furnished<br />

verandah. Bathrooms are really special, opening on to private internal<br />

courtyards, with the option of indoor or outdoor showering.<br />

You might not want to spend a moment away from this lovely resort<br />

and there’s plenty to do here, including free kayaking, daily cultural<br />

activities, a spa and gym, but there’s also a lot to see nearby with the<br />

benefit of on-site car rental available to guests.<br />

Beachfront Villa<br />

6


Upolu Accommodation<br />

Sinalei Reef Resort & Spa<br />

8<br />

The marvellous thing about Sinalei is that it offers much more than<br />

superb service, fantastic food and great accommodation. The staff have<br />

retained everything that is good about the real spirit of the <strong>Samoa</strong>n<br />

people and their culture, and Kiwis who have experienced the warmth<br />

of a Sinalei welcome return every year for more.<br />

The resort and spa comprises just 29 villas which are scattered<br />

thoughtfully across 33 acres of proudly maintained lush seaside gardens.<br />

Whether you choose a Garden View Villa or a villa with a view of the<br />

gorgeous turqoise lagoon, the simple elegance and <strong>Samoa</strong>n flair which<br />

has gone into the design of each villa will leave you feeling relaxed and<br />

truly inspired.<br />

One thing’s for sure is this is a South Pacific favourite – whether you’re<br />

here for a getaway, a romantic escape or just some downtime, you’ll be<br />

sad to leave and wishing you stayed longer.<br />

Taumeasina Island Resort<br />

9<br />

Located just 45 minutes from the Faleolo International Airport and<br />

connected to the mainland of Upolu by a 90 metre causeway, Taumeasina<br />

offers easy access to sightseeing, shopping and entertainment yet allows<br />

you to relax and retreat on your own tropical island paradise while<br />

enjoying breath-taking views of the Pacific Ocean, and the majestic scenic<br />

mountains of Upolu. Choose from the beautifully appointed Ocean View<br />

Hotel Rooms or fully self-contained spacious Two and Three-bedroom<br />

Waterfront Villas – ideal for families or friends travelling together.<br />

Whilst staying at the resort your choices are endless; enjoy great dining<br />

from a mouth-watering selection of menu options, superb service<br />

and first class facilities. There is a great range of activities including<br />

cascading swimming pools, tennis court, fitness centre, snorkelling,<br />

kayaking, catamarans, a childrens' playground and weekly cultural shows.<br />

Alternatively, retreat to Fofo Spa & Sauna and indulge in a selection of<br />

relaxing treatments using local and international beauty products, or<br />

sit back and soak up the white sandy beaches. Taumeasina specialise in<br />

weddings and offer some great package options or can tailor-make your<br />

dream ceremony. The staff are attentive and aim to ensure you have a<br />

holiday experience that exceeds expectations.<br />

Ocean View Hotel Room<br />

Seabreeze Resort<br />

10<br />

You’ll arrive as a guest and feel like part of the family by the time you<br />

leave this resort, as Chris, Wendy and the extended team work hard to<br />

add so much to the whole Seabreeze experience; ensuring a memorable<br />

holiday. This boutique Polynesian inspired beachfront resort on the<br />

south eastern coast of Upolu ticks all the right boxes if you’re looking for<br />

the ultimate in romance, rest and relaxation.<br />

The eleven villas, catering exclusively for adults, are air-conditioned<br />

and feature unique lava rock bathrooms. Each villa has pristine ocean,<br />

lagoon and pool views and features your own thatched pavilion or<br />

courtyard; ideal for serious relaxation or to enjoy a beverage from<br />

your complimentary á la carte mini bar (replenished daily with items<br />

consumed).<br />

Start your day with the included á la carte breakfast then, if you can be<br />

tempted to leave the comfort of your villa you are sure to find a range of<br />

activities that will keep you occupied throughout your day. The award<br />

winning Waterfront Restaurant and Bar is open for breakfast, lunch and<br />

dinner. Meal plans are also available.<br />

For that special occasion stay in the Honeymoon Pointhouse situated<br />

on the clifftop. You'll have uninterrupted seaviews and ultimate privacy<br />

Beachfront Villa<br />

7


Upolu Accommodation<br />

Sheraton <strong>Samoa</strong> Aggie Grey’s Hotel &<br />

Bungalows<br />

11<br />

Sheraton <strong>Samoa</strong> Aggie Grey’s Hotel & Bungalows is located on Main<br />

Beach Road right on the waterfront in the heart of Apia. It is one of the<br />

most famous hotels in the South Pacific and has been around since 1933.<br />

The hotel has just undergone a complete refurbishment. This has<br />

transformed it from faded glory to absolutely outstanding. All historic<br />

features have been restored, excellent new amenities added, and Aggie’s<br />

original grand atmosphere is now wholly re-established.<br />

Sheraton <strong>Samoa</strong> Aggie Grey’s Hotel & Bungalows offers total comfort<br />

from guest rooms to bungalows and suites, with everything you need to<br />

feel right at home.<br />

This hotel is top of the class and perfect for anyone wanting luxury<br />

coupled with the romance of a golden, bygone age.<br />

Sheraton <strong>Samoa</strong> Aggie Grey’s Resort<br />

12<br />

If you want to be wowed by world-class luxury and stunning design<br />

features, this is the place for you. Built in a long, curving arc to echo the<br />

shape of its beach, it offers privacy and peace within very easy reach of<br />

the international airport.<br />

Complimentary activities and amenities include tennis, use of equipment<br />

for some non-motorised water sports and the hotel’s swimming pool is a<br />

stunner.<br />

There’s an excellent restaurant in the main hotel building, a super-stylish<br />

lobby bar, poolside bar, fitness centre and luxurious day spa providing<br />

a wide selection of restorative treatments. And a plus for parents is the<br />

complimentary kids’ club which offers some serious fun, ranging from<br />

crab racing and umu making to culture. The little ones won’t want to be<br />

anywhere else!<br />

Apia is around 45 minutes away, and you might also want to island hop<br />

during your stay, ferries leave nearby Mulifanua wharf.<br />

8


Upolu Accommodation<br />

Return to Paradise Resort<br />

13<br />

The name says it all! The resort has a dream-like setting by a famous<br />

beach and coral lagoon – a location chosen many years ago for a<br />

romantic film starring the legendary Gary Cooper.<br />

The resort was planned to blend into the area’s natural beauty and<br />

provide top standards of accommodation and service. Rooms feature<br />

hand-carved poles and mouldings, hand-smoothed marble tiles and<br />

luxurious silks. Each has a private balcony, deck or verandah, angled to<br />

catch every one of those stunning South Seas sunsets.<br />

The resort was selected for MasterChef 2014 and the main restaurant,<br />

Paradise Kitchen has international chefs and has won the 2016 Prime<br />

Ministers cup award for culinary excellence – best new dish. The “Gary<br />

Cooper Lounge” is a fully air-conditioned meeting/board/function<br />

room. Two of the three bars also serve food and there is a wide range<br />

of leisurely activities to enjoy including snorkelling, weekly cultural<br />

evenings, a traditional village walk, and star gazing – just to name a<br />

few. There is also an 18-hole golf course 30 minutes away, picturesque<br />

villages and caves to explore. Apia is 40 lazy minutes away, while the<br />

airport is 20 minutes.<br />

Beachfront Units<br />

The area around Return to Paradise is home to some of <strong>Samoa</strong>’s most<br />

ancient banyan trees; you’ll see them towering above the rainforest<br />

canopy. There are mineral pools, masses of lush gardens, and a lagoon<br />

teeming with colourful reef fish. The sands are silvery, the water is<br />

warm, and the service is superb; yes, this resort wants its guests to<br />

experience true tropical heaven.<br />

And the name of that romantic old Gary Cooper film? ‘Return to<br />

Paradise’, of course.<br />

There are a multitude of activities at this resort, but one thing not to<br />

miss is the guided snorkelling tour to see the colourful giant clams<br />

9


Upolu Sightseeing<br />

© <strong>Samoa</strong> Tourism<br />

Apia Township & Surrounds<br />

This half day tour is ideal for a ‘short and sweet’<br />

intro to Upolu and will give you the chance to<br />

learn a few points of interest about <strong>Samoa</strong>. You’ll<br />

drive past places of historic and scenic interest<br />

including Mulinu’u, the sacred burial grounds of<br />

the chiefly families of <strong>Samoa</strong>.<br />

Aleipata Districts & To Sua Trench<br />

This scenic tour along the north east of Upolu<br />

provides a panorama of views including the<br />

impressive Falefa Falls. Along the way you will pass<br />

through lush green forests, waterfalls, plantations and<br />

traditional <strong>Samoa</strong>n villages. En route, stop for a swim<br />

at the<br />

To Sua<br />

Trench.<br />

Manono Island Full Day tour<br />

Enjoy true <strong>Samoa</strong>n village life! Upon reaching<br />

Manono Island your <strong>Samoa</strong>n host family welcomes<br />

you to their home where you’ll learn about their<br />

culture, etiquette and customs before walking<br />

through the<br />

traditional family<br />

village to check<br />

out the kitchen<br />

where everyday<br />

cooking is done<br />

on the open fire.<br />

After a lunch<br />

which will leave<br />

you looking for the<br />

nearest hammock,<br />

you may choose<br />

a leisurely walk<br />

through the<br />

plantations where<br />

the food crops<br />

are grown before<br />

finishing off with a swim at a nearby beach.<br />

Falefa Falls & Piula Cave Pools<br />

Two very different destinations, but both<br />

featuring water: Falefa Falls with its 10<br />

metre drop into the ocean, and tranquil<br />

Piula Cave Pool which runs beneath the<br />

oldest Methodist church in <strong>Samoa</strong>. Your<br />

route takes you along Upolu’s scenic north<br />

east coast to the falls, with photo stops at<br />

villages. Continue to Piula, where you’ll<br />

have the chance to swim. The freshwater<br />

pool is formed by a spring flowing through<br />

lava – and if you fancy a saltwater dip too,<br />

the sea is right next door. Take your snorkel<br />

and mask, there are fascinating fish!<br />

Fugalei Market & Papase’ea Sliding Rock<br />

Tour<br />

Better taken in the afternoon, this tour gives<br />

you the chance to meet the locals at the<br />

colourful food and handicraft market which is<br />

open daily. Be sure to stock up on fresh fruit<br />

like pawpaw or a bunch of sweet ladyfinger<br />

bananas to snack on during your day. Upon<br />

leaving the markets the tour takes the scenic<br />

route to Vaimoso-uta before delivering you to<br />

Papase’ea for a swim and slide.<br />

10


Experience<br />

Savai’i<br />

© Le Lagoto Resort & Spa<br />

For a taste of the true <strong>Samoa</strong> you must visit Savai’i, <strong>Samoa</strong>’s largest island.<br />

It's like travelling back in time to the way <strong>Samoa</strong> was many years ago and is<br />

the cultural experience you have yearned for. With a population of 42,000<br />

Savai’i is the third largest Polynesian island after Tahiti and is well known for<br />

its gentle traditional way of life, pristine scenery and archaeological sites.<br />

Here you can live like a local while at the same time savouring the island’s<br />

stunning natural attractions. Get high on a rainforest canopy boardwalk<br />

or if you’re a keen diver, take the opportunity to go scuba diving. <strong>Samoa</strong><br />

boasts more than 200 types of coral so what better way to spend your time<br />

than swimming lazily through the delightfully turquoise waters. Savai’i is an<br />

island of incredible contrasts – follow the lava tube trail, or blow away the<br />

cobwebs by taking an invigorating hike around the easily accessible volcanic<br />

crater on the Tafua Peninsula. Cool off afterwards by relaxing in the shade<br />

of a palm tree on a nearby white sand beach.<br />

Getting to Savai’i is easy, just a 90 minute ferry ride from Mulifanua Wharf in<br />

Upolu. A well paved road encircles the island making it very easy to explore,<br />

just jump in your rental car and go!<br />

Falealupo<br />

Tufutafoe<br />

Falelima<br />

Asau<br />

Faiaai<br />

Satuiatua<br />

Taga<br />

Sasina<br />

1<br />

SAVAI’I<br />

4<br />

2<br />

Manase<br />

Saleaula<br />

Asaga<br />

Lalomalava<br />

Passenger and Vehicle Ferry<br />

Maota Airstrip<br />

Salelologa Wharf<br />

3<br />

Tafua Peninsula<br />

Apolima Island<br />

11


Sava’i Accommodation & Sightseeing<br />

Stevenson’s at Manase<br />

1 2 3<br />

Savai’i Lagoon Resort<br />

Amoa Resort<br />

Named after the famous Scottish writer<br />

Robert Louis Stevenson, and with a range<br />

of accommodation styles from the open<br />

sided beach fales, ideal for that true <strong>Samoa</strong>n<br />

experience, to the beachfront villas and suites<br />

with private ensuites just steps away from the<br />

water’s edge, you’re sure to find the right fit.<br />

There’s good snorkelling directly in front<br />

of the resort, the lagoon is ideal for safe<br />

swimming and kayaking at high tide and you’ll<br />

enjoy good fishing off the nearby reef.<br />

It’s not hard to feel the beach is exclusively<br />

yours at this small, 10 bungalow, beachfront<br />

resort. Whether you fill your days with<br />

swimming, snorkelling or kayaking in the<br />

sheltered lagoon, exploring the island, taking<br />

a cruise on the glass bottom boat or simply<br />

laying back on your sun lounger, you‘ll be<br />

rejuvenated and relaxed here.<br />

Fishing charters also operate from Savai’i<br />

Lagoon. With every bungalow having cooking<br />

facilities, you can choose to stay in or dine out<br />

after enjoying a piña colada or ice cold Vailima<br />

beer at the bar whilst watching the sunset.<br />

Formerly Siufaga Beach Resort, Amoa Resort<br />

recently reopened in 2015 after extensive<br />

renovations to its lobby and restaurant areas.<br />

This beautiful resort is located only 20 minutes<br />

from Salelologa Wharf and is across the<br />

road from one of <strong>Samoa</strong>’s most breathtaking<br />

lagoons.<br />

Set in lush tropical gardens the property offers<br />

private bungalows and villas and a great level<br />

of comfort. Enjoy delicious Pacific cuisine<br />

from the resorts new restaurant or enjoy a<br />

swim in the resort swimming pool with swim<br />

up bar.<br />

Le Lagoto Resort & Spa<br />

4<br />

Afu Aau Waterfalls *<br />

Alofaaga Blowholes *<br />

In <strong>Samoa</strong>n, ‘Lagoto’ means sunset, and<br />

sunsets don’t get any better than the ones<br />

you will experience here. Whether you’re a<br />

newcomer or a regular visitor to <strong>Samoa</strong>, the<br />

friendly staff at this little gem are always on<br />

hand to give advice on things to do and see in<br />

order to get the most out of your stay.<br />

Alternatively, you may choose to just relax<br />

around the pool and enjoy a perfectly<br />

blended cocktail or some great food from the<br />

restaurant. One thing’s for sure – you’ll be<br />

wishing you had stayed longer.<br />

Dive sites the wreck, Juno and the Coral<br />

Gardens are just out from this resort<br />

This spectacular waterfall in South-eastern<br />

Savai’i, plunges from the rainforest deep into a<br />

fresh-water swimming pool. Access is on a dirt<br />

road which is maintained by the local village.<br />

The pool is very deep but gets shallow towards<br />

the outer rim. The waterfall eventually flows<br />

into three other smaller separate falls offering<br />

a truly enchanting experience for visitors.<br />

Entrance fees are collected at the <strong>Samoa</strong>n<br />

fale about 650 metres from the main road.<br />

Park your car here and enjoy the 10 minute<br />

walk to the pool and waterfall. There are no<br />

lifeguards here, so take extra precaution when<br />

swimming.<br />

These impressive blowholes in the village of<br />

Taga on the south west coast can provide you<br />

with hours of fun! They pump the ocean swell<br />

through the side of a cliff, into a cavity and<br />

propel a roaring jet of water hundreds of feet<br />

into the air - the sheer power is absolutely<br />

unbelievable!<br />

They are particularly worth watching when the<br />

locals throw coconuts into the holes and these<br />

are blasted effortlessly into the air. Best viewed<br />

in swimwear as you’re guaranteed to get wet<br />

and a waterproof camera is a must-bring item<br />

for this attraction.<br />

12<br />

* These tours are paid direct


Beach Fales<br />

A beach fale experience is for the<br />

adventurous, who are happy just to pack<br />

a lavalava and a toothbrush. After all,<br />

you won’t need much more. Exchange<br />

the usual hotel experience for the more<br />

modest facilities of a traditional opensided<br />

fale (with pull down blinds for<br />

added privacy). Share a bowl of kava with<br />

hospitable locals and get amongst their<br />

everyday life. If you break into a sweat<br />

with the absence of air-conditioning<br />

make the most of the clear crisp waters<br />

within steps of your fale.<br />

© KIRKLANDPHOTOS<br />

Your Beach Fale Survival Kit<br />

••<br />

Respect your hosts as you are essentially a guest in their home.<br />

••<br />

As you are totally responsible for your belongings, including your passport, you’ll need to take a lockable bag or padlock.<br />

••<br />

Take a torch as there may not be a reading l<strong>amp</strong> and it will be handy to guide you to the communal bathroom in the darkness of night.<br />

••<br />

Take your own towel for showering and to use at the beach.<br />

••<br />

Bring your shoes into your fale at night so local dogs don’t run off with them!<br />

••<br />

Take a basic supply of bottled water, beer and snacks as your hosts may run out of these.<br />

••<br />

If you have food or medical issues, let your hosts know before you arrive.<br />

••<br />

Pack a toilet roll – after all you don’t want to be caught in the middle of the night! Hand sanitizer is also good to have handy.<br />

••<br />

With any food supplies keep them well sealed away from any unwanted four-legged visitors at night.<br />

••<br />

While it’s great to be lulled to sleep by the gentle lapping of waves, earplugs are a must just in case you’re unlucky with barking dogs,<br />

crowing roosters or partying guests.<br />

••<br />

A lavalava (<strong>Samoa</strong>n sarong) is handy to have close by – they not only look good but are cool, handy for lying on the beach and when<br />

wrapped, provide instant modesty.<br />

Remember above all, pack your sense of adventure and enjoy legendary <strong>Samoa</strong>n hospitality.<br />

Taufua Beach Fales, Upolu<br />

Litia Sini Beach Fales, Upolu<br />

Tanu Beach Fales, Savai’i<br />

Postcard perfect location on stunning Lalomanu<br />

Beach where you’ll enjoy legendary hospitality<br />

in a welcoming and relaxed atmosphere. From<br />

traditional open-sided fales and private closed<br />

fales on a beach to the private oceanview fales<br />

on a clifftop location – there’ll be one for you.<br />

The beachfront restaurant where hearty meals<br />

are served in family style allows you to share<br />

experiences with other guests. To get the most<br />

out of your holiday, your hosts, the Taufua<br />

family are always on hand to give advice.<br />

Considered by many to be the most beautiful<br />

beach in <strong>Samoa</strong> on Upolu’s south eastern<br />

coast, Lalolmanu Beach is home to Litia Sini<br />

Beach Fales. The fales, all dotted along the<br />

beach, are just steps back from the lagoon that<br />

offers all day, every day swimming and great<br />

snorkelling – or simply relax with a good book<br />

on the gorgeous white sand. This is the perfect<br />

place for a relaxing beach holiday with plenty<br />

of opportunities for you to engage in village<br />

activities nearby.<br />

Live the life of a local and become part of the<br />

high chief’s family from the time you arrive<br />

at Tanu Beach, where the emphasis is on true<br />

<strong>Samoa</strong>n hospitality. Experience the simple<br />

pleasures of life and enjoy one of Savai’i’s most<br />

pristine beaches. Your accommodation is in a<br />

traditional style <strong>Samoa</strong>n fale with no walls (just<br />

pull down blinds for added privacy) and you will<br />

be armed only with a mattress, sheet, pillows<br />

and mozzie net to keep unwanted visitors at bay.<br />

Life doesn’t get more liberating than this!<br />

13


Experience<br />

<strong>Vanuatu</strong><br />

Moso Island<br />

Lelepa Island<br />

Mele Bay<br />

Havannah<br />

Harbour<br />

Mele Cascade<br />

Waterfalls<br />

2<br />

14<br />

8<br />

10 12<br />

9<br />

Nguna Island<br />

Port Vila<br />

Pele Island<br />

3<br />

Epule River<br />

EFATE<br />

River Ewor<br />

Rentapao<br />

River Erueti Lep<br />

PORT VILA<br />

Markets<br />

13<br />

Iririki Island<br />

7<br />

Eton Beach<br />

1<br />

6<br />

11<br />

4<br />

Rue D’Artois Edmond Colordeu<br />

5<br />

Variety, vibrancy, volcanoes − these words are synonymous with <strong>Vanuatu</strong>.<br />

This necklace of lush islands in the South Pacific is a potpourri of cultures<br />

offering travellers a captivating and divergent choice of experiences. <strong>Vanuatu</strong><br />

is a pulsating destination that has embraced the best features lingering from<br />

its colonial past and melded them with the Melanesian characteristics of<br />

outstanding friendliness and hospitality to make it a unique destination.<br />

It surely leads the cuisine stakes of any island nation – <strong>Vanuatu</strong>’s rich<br />

volcanic soil and year-round rain have helped give the country’s Santo beef<br />

a worldwide reputation for quality. And the coffee grown on the island of<br />

Tanna has gained distinction around the globe.<br />

While relaxation and dining are a prerequisite of most island holidays, a visit<br />

to <strong>Vanuatu</strong> certainly does not have to be sedentary. <strong>Vanuatu</strong> boasts some of<br />

the best diving sites in the world, with opportunities to explore both pristine<br />

coral reefs and wartime wrecks, making this destination a magnet for both<br />

scuba divers and snorkellers. And if you want to keep your feet dry but still<br />

hanker for excitement, <strong>Vanuatu</strong> has some of the world’s most active and<br />

exciting volcanoes, many of them easily accessible to visitors.<br />

14


Port Vila & Surrounds Accommodation<br />

Coconut Palms Resort<br />

1 2<br />

Hideaway Island Resort & Marine Sanctuary<br />

This value for money resort has everything at your doorstep. It boasts<br />

a great location with easy access to the downtown markets and a five<br />

minute walk to the town centre. The buses also stop right outside, are<br />

easy to use and come by regularly.<br />

Offering a range of basic accommodation to suit most types of travellers,<br />

from rooms with shared facilities to full facility apartments, you’re sure<br />

to find the right fit.<br />

The resort has a swimming pool in tropical gardens, restaurant and<br />

bar, tour desk, free WiFi in the public areas and nightly activities such<br />

as trivia nights, live music and Kava story nights, so lots to keep you<br />

entertained. If your holiday includes a Saturday you’ll be lucky enough to<br />

see the fire show, which is on every week at 7.30pm and it’s free!<br />

A relaxed no fuss atmosphere and warm hospitality are assured during<br />

your stay here.<br />

Hideaway Island is located on a small coral atoll with a wide range of<br />

accommodation to suit including rooms offering shared facilities. Just<br />

15 minutes from Port Vila and then a 5 minute boat trip, the resort is<br />

within a marine reserve. If you get excited about Nemos (clown fish) then<br />

this is the place for you to visit. There are sections of this reef that are<br />

absolutely bursting with fish life and snorkelling is easy for the kids too as<br />

it’s just off the beach. There is a fully equipped 5-star PADI dive shop on<br />

site and they are excellent at customising trips to suit.<br />

Enjoy the Melanesian feast on a Thursday night, where you can try an<br />

array of authentic dishes while being serenaded by the band. We also<br />

recommend the village walk on Tuesdays, the locals are proud of their<br />

island and love interacting with the guests. Hideaway is a no fuss place<br />

with a low key vibe and is highly recommended if you like to dive, swim,<br />

snorkel or just laze the day away.<br />

Mail a postcard home to family and friends from the world's only<br />

underwater post office<br />

Arrival Area<br />

Sunset Bungalows Resort<br />

3<br />

Mangoes Resort<br />

4<br />

Set on the edge of a peaceful lagoon, yet just a 7 minute drive from<br />

downtown Port Vila means you can enjoy the peace and quiet of this<br />

boutique, adults-only resort and still easily experience all that Port Vila<br />

has to offer with sightseeing, activities, restaurants and shopping.<br />

The resort offers high quality, modern facilities with every room enjoying<br />

fantastic views of the lagoon. Suspended over the water’s edge, Bungalow<br />

ATE, the resort’s lounge, bar and restaurant, offers an affordable menu to<br />

suit all tastes.<br />

Sunset Bungalows Resort is an intimate property, providing a highly<br />

personalised service for its guests.<br />

Leave the kids at home and enjoy your <strong>Vanuatu</strong> experience from this<br />

popular resort designed exclusively for adults.<br />

This peaceful abode is ideal for a relaxing getaway, but is also a great<br />

place from which to base yourselves and explore the city of Port Vila and<br />

its surrounding attractions as it is still centrally located.<br />

There are a range of accommodation options to suit your needs,<br />

however we recommend a room on the lagoon side where the views are<br />

sensational. Or for something extra special why not treat yourselves and<br />

upgrade to a room with a private plunge pool.<br />

Be sure to take advantage of the daily happy hour from 5-6pm and<br />

s<strong>amp</strong>le some of the delicious cocktails on offer. We also hear the Santo<br />

beef is delectable so if this is on the restaurant menu, you must give it a<br />

try.<br />

15


Port Vila & Surrounds Accommodation<br />

1 Bedroom Apartment<br />

Poppy’s on the Lagoon<br />

5<br />

The Terraces Boutique Apartments<br />

6<br />

This is your ‘home away from home’ style resort where you can be<br />

as self-sufficient as you want as all accommodation features a kitchen<br />

or kitchenette. Guests can choose from studio rooms and adult-only<br />

bungalows through to two and three bedroom apartments which are<br />

great for families and suites or villas. For couples wanting something<br />

special, we recommend upgrading to a Beachfront Spa Bungalow as<br />

these are more quiet, private and romantic.<br />

Poppy’s is located in a tropical setting on a hill which slopes down<br />

toward tranquil Erakor lagoon. There is a local village right next door, so<br />

you will often hear the children laughing and singing throughout their<br />

day, don’t be shy to say hello.<br />

Enjoy the open-air restaurant or a BBQ where you can mingle with<br />

family, friends and guests. Relish in the daily happy hour or simply take<br />

a moment to soak up the ambiance of this idyllic retreat. Sipping on a<br />

cocktail while watching the sunset across the lagoon is the perfect way to<br />

end the day.<br />

With its stunning hilltop location overlooking Erakor Lagoon, and an<br />

easy 10 minute walk to downtown Port Vila, The Terraces is <strong>Vanuatu</strong>’s<br />

newest apartment-style boutique resort. The resort contains a<br />

combination of generously sized Studios to self-contained One and Two<br />

Bedroom Apartments.<br />

With your very own private plunge pool (in the One and Two Bedroom<br />

Apartments) the stylish main resort pool and access to the delightful<br />

restaurant and bar at the adjoining Mangoes, you don’t have to venture<br />

too far to cool down – be it a refreshing freshwater swim or mouthwatering<br />

cocktail.<br />

The active traveller might like to enjoy a game of tennis or work out<br />

in the on-site gymnasium, then to finish a relaxing in room massage.<br />

This is a fantastic Port Vila option for those looking for spacious<br />

accommodation.<br />

Grand Hotel and Casino<br />

7<br />

Valé Valé Beachfront Villas<br />

8<br />

For some of the finest views in <strong>Vanuatu</strong> look no further than Grand Hotel<br />

and Casino. It is located right on the water with a breath-taking outlook<br />

to Iririki Island and the harbour.<br />

With a relaxed yet sophisticated waterfront setting, this hotel is only<br />

a 10 minute drive from the airport and conveniently walking distance<br />

into town. Shopping, markets, restaurants and bars are right on your<br />

doorstep.<br />

Indulge with a refreshing drink poolside while you take in the amazing<br />

<strong>Vanuatu</strong> sunset. Dine alfresco or head into Crystals Restaurant for a great<br />

range of menu options.<br />

The Grand is also a good option to stay before going to the islands of<br />

Santo or Tanna due to its central location.<br />

Private, luxury, boutique accommodation – Absolute beachfront!<br />

The stunning villas are located on a calm water bay which is perfect for<br />

snorkelling and kayaking. Marine life is abundant with a turtle sanctuary<br />

and resident dugongs.<br />

The fully self-contained villas are located only 10 minutes from the<br />

capital Port Vila and have close proximity to restaurants with regular<br />

transport available at your front door.<br />

Casual meals are also available to be served on your private deck which<br />

also has a plunge pool. Valé Valé comprises of five 2 bedroom and three<br />

1 bedroom villas and each villa is furnished and fitted to a superior<br />

standard.<br />

16


Port Vila & Surrounds Accommodation<br />

Breakas Beach Resort<br />

9<br />

If you are looking for a place to truly unwind and relax with total peace<br />

and quiet, a stay at the adults-only Breakas Beach Resort is sure to foot<br />

the bill. This is a great place to head for a romantic getaway.<br />

The Melanesian inspired and award winning bungalows (known locally<br />

as farés) either open directly onto the white sand or are only a few steps<br />

away from the beach and situated in a garden of tropical foliage. Enjoy<br />

the luxury of the open-air coral bathrooms and the calming tropical<br />

breeze from your balcony, which features a table and chairs. In addition,<br />

each faré has a refrigerator as well as tea and coffee making facilities.<br />

The private beach is protected by its own coral reef, which has fantastic<br />

snorkelling and when you’ve finished exploring, take a seat around the<br />

pool for a shamelessly romantic meal. Make sure your stay includes a<br />

Wednesday night when the Melanesian feast offers a real taste of local<br />

food and tradition – just go easy on the Kava!<br />

Killer seafood platters! Try the coconut crab with garlic and ginger<br />

sauce, it's messy but worth the effort<br />

Nasama Resort<br />

10<br />

Nasama Resort is located on the south east corner of Efate Island, just<br />

10 minutes from Port Vila centre. This beachfront resort offers topquality<br />

self-contained accommodation; Choose from serviced Beachview<br />

Studios, Oceanfront Suites or Seaview Two Bedroom apartments. All<br />

apartments are spacious and beautifully furnished. They all have ocean<br />

views, a patio or balcony, a kitchen, air conditioning, free WiFi, TV/<br />

Satellite, DVD player and Bluetooth speaker.<br />

There is plenty to keep guests entertained at Nasama Resort. Indulge in a<br />

massage at the beach hut, swim in the beautiful infinity pool or the ocean<br />

rock pool, sunbathe on the beach, go snorkelling or kayaking. Savour the<br />

delicious meals and drinks at Café Vila Restaurant & Bar or prepare your<br />

own meals in your apartment or at the BBQ faré.<br />

Nasama Resort is all about relaxation while on holiday but with the<br />

comforts of home.<br />

17


Port Vila & Surrounds Accommodation<br />

Holiday Inn Resort <strong>Vanuatu</strong><br />

11<br />

Located just a few minutes from town with exclusive lagoon frontage,<br />

Holiday Inn Resort <strong>Vanuatu</strong> truly is an oasis in Port Vila and is a popular<br />

South Pacific Resort of choice for island holiday makers.<br />

A stay here will ensure you find the perfect balance of relaxation and<br />

activity and experience a true Melanesian ‘welkam’. If you’re looking<br />

for fun and adventure or to simply relax and soak up the tropical island<br />

atmosphere, the resort's combination of fun zones and secluded quiet<br />

zones are ideal for all.<br />

This resort has something for everyone. Whether you are a couple<br />

looking for a peaceful romantic escape or a family on the perfect holiday<br />

getaway, we have everything you need to make your stay a memorable<br />

one. Holiday Inn Resort <strong>Vanuatu</strong>, where experiences are created and<br />

memories made.<br />

A great option for families as kids under 12 can eat free from the<br />

kids menu when dining with their parents<br />

Warwick Le Lagon – <strong>Vanuatu</strong><br />

12<br />

The award-winning Warwick Le Lagon - <strong>Vanuatu</strong> is positioned in a true<br />

tropical setting at the cobalt blue waters edge of Erakor Lagoon.<br />

Paradise doesn’t simply serve as the backdrop; it permeates every aspect<br />

of Warwick Le Lagon - <strong>Vanuatu</strong>. The soothing touch at Oasis Spa, the local<br />

and international flavours at Wild Ginger Restaurant & Bar, the private<br />

sanctuaries of the Luxury Villa Collection resting on the shores of the lagoon<br />

are highlights spread throughout the resort – all designed to create the most<br />

comfortable accommodations and memorable experiences possible.<br />

Resort facilities include three restaurants, two bars, three swimming<br />

pools, a spa pool and wading pool, complimentary water sports, a 12-hole<br />

golf course, two tennis courts, a gym, complimentary kids' club, and an<br />

overwater wedding deck.<br />

Located just minutes from the adventure capital of Port Vila, Warwick Le<br />

Lagon - <strong>Vanuatu</strong> is the ideal choice to not only experience the vibrant urban<br />

life of <strong>Vanuatu</strong> but its natural beauty as well.<br />

Garden View Room<br />

18


Port Vila & Surrounds Accommodation<br />

Iririki Island Resort & Spa<br />

13<br />

From the moment you catch the ferry over to Iririki you know you are in<br />

for a relaxing holiday. The staff are so friendly, nothing is any trouble. This<br />

is the place for that romantic “just the two of you” holiday. Experience an<br />

island vibe away from it all and yet town, with its restaurants, bars and<br />

markets, is only a 5 minute boat ride away. There is tons to do on Iririki<br />

and a lap around the island in a catamaran can be a real adventure!<br />

Snorkellers Cove is packed with loads of small fish and offers great<br />

swimming. At the end of the day happy hour at the poolside bar with a<br />

colourful cocktail watching the spectacular sunset is highly recommended,<br />

or have Asian inspired dishes and delightable beverages delivered to your<br />

game table as you play a few hands at Iririki Island Resort & Spa’s Jewel<br />

Lounge and Bar.<br />

Finish your holiday in a truly indulgent way at the brand new Iririki Spa.<br />

This luxurious day spa offers breathtaking harbour views and an extensive<br />

menu of lavish treatments - the perfect ending to a perfect holiday.<br />

Island Fare<br />

The Havannah <strong>Vanuatu</strong><br />

14<br />

Setting a new standard of luxury in <strong>Vanuatu</strong> – simply stunning! A<br />

romantic getaway awaits you at this small and intimate adults-only<br />

resort. Experience the sun on your back as you lie upon white sands,<br />

indulge in gourmet local produce, sip cocktails in the lounge and watch<br />

the sun set across the Pacific.<br />

Now is your chance to escape the pressure and distraction of everyday<br />

life. After being warmly greeted in true Van style, in less than an hour<br />

you will arrive at <strong>Samoa</strong> Point, where pure white beaches and azure<br />

waters abound and your designer bungalow awaits. Individual and<br />

spacious, the rooms feature a sumptuous king-sized bed, plunge pool<br />

(Waterfront Villas only), flat screen television and iPod music dock. The<br />

Havannah offers gourmet cuisine using the freshest of local ingredients<br />

with fine wines from Australia, New Zealand and France. You can choose<br />

to dine on the beach or at the Point Restaurant, with its commanding 270<br />

degree views over Havannah Harbour. Their local kitchen brigade has<br />

been trained to devise menus to entice you not only in the restaurant,<br />

but also on the beach or on the resort’s private jetty.<br />

19


Port Vila Sightseeing<br />

© <strong>Vanuatu</strong> Tourism<br />

Guided Buggy Tours<br />

An exhilarating way to discover Port<br />

Vila. These buggies enable you to<br />

explore a slice of paradise which few<br />

tourists ever see. Venture through a<br />

virtual maze of isolated forest tracks<br />

and remote villages before stopping<br />

at Tara Beach for snorkelling,<br />

kayaking and a refreshing swim.<br />

The Big Zipline Trek<br />

This zipline course traverses back and forth across<br />

the expansive ravines. You will enjoy breath-taking<br />

views overlooking the ride line down to the clear<br />

blue waters of Mele Bay. Zip along seven ziplines<br />

with a total length of 1.3 kilometres. The last<br />

zipline takes you 300 metres across the canyon.<br />

Coongola Cruise<br />

Cruise the tranquil waters of Havannah Harbour<br />

and sail across to Tranquility Island Resort to<br />

visit the Turtle Conservation Rookery. Afterwards<br />

head to one of several beaches for a bit of leisure<br />

snorkelling and a refreshing swim before enjoying<br />

a delicious barbeque. Fun for all age groups.<br />

Ekasup Village Tour<br />

After a 5 minute walk through the tropical<br />

forest you are welcomed by the Chief at Ekasup<br />

Cultural Village. Providing an insight into the<br />

knowledge and culture of the Melanesian<br />

people, this<br />

tour gives you<br />

the opportunity<br />

to learn and<br />

experience their<br />

ancestors’ way<br />

of life in past<br />

centuries.<br />

Thrilla in Vila Jet Boat Adventure<br />

Take a high speed jet boat ride on the turquoise<br />

waters of <strong>Vanuatu</strong> for a thrilling 30-minute<br />

experience full of twists, turns and splashes. Feel<br />

your heart pumping as your captain performs<br />

sideways slides, 360-degree spins and fish tails.<br />

This adventure is fun-filled for the whole family.<br />

20


Experience<br />

Espiritu Santo<br />

Santo was the inspiration behind James Michener’s “Tales of the South<br />

Pacific”, giving the region an aura it’s never lost. Santo encompasses a natural<br />

beauty and still remains largely untouched and unspoilt. Ch<strong>amp</strong>agne Beach,<br />

with its silver sand and sapphire sea, fulfils every tourist’s expectation of an<br />

island paradise. The Blue holes and underground caves are just some of the<br />

natural wonders not to be missed. Santo is a legendary destination in every<br />

way, boasting <strong>Vanuatu</strong>’s highest mountains and vast expanses of rainforest.<br />

Cape Cumberland<br />

Big Bay<br />

Cape Quiros<br />

Port Olry<br />

Santo is also a dream destination for diving enthusiasts, the main attraction<br />

being the wreck of the luxury liner SS President Coolidge, which sank just off<br />

Santo in 1942 after striking a mine. Still almost intact, the liner is considered<br />

one of the best and most accessible wreck dives in the world, you can still<br />

see guns, cannons and personal supplies left by some of the soldiers. If you<br />

want to see the whole wreck it takes around 10-15 dives due to its sheer size.<br />

A bonus for divers is that close by is the aptly named Million Dollar Point,<br />

where the American forces dumped all their surplus equipment at the end<br />

of the war. In addition to these there are many other sites to explore in this<br />

underwater playground.<br />

Mt Katamtama<br />

Mt Tabwemasai<br />

Santo Peak<br />

Cape Lisburn<br />

ESPIRITU<br />

SANTO<br />

Mt Tawakola<br />

Luganville<br />

1<br />

2<br />

3<br />

4<br />

Maio<br />

Ch<strong>amp</strong>agne Beach<br />

Shark Bay<br />

Million Dollar<br />

Point Dive Site<br />

Tutuba Point<br />

Dive Site<br />

President Coolidge<br />

Dive Site<br />

21


Espiritu Santo Accommodation & Sightseeing<br />

Village de Santo<br />

1 2<br />

The Espiritu Hotel Santo<br />

Situated 5 minutes from Luganville town and first stop on the road to<br />

South Santo’s Adventure Coast, the gateway to the Millennium Caves,<br />

Custom Villages and excellent diving. Boasting 17 suites, amongst<br />

tropical gardens and overlooking the pool, facilities include the<br />

Chiefs Bar, Dive storage area, hire cars and the onsite award winning<br />

Restaurant 1606.<br />

Conveniently located in the heart of Luganville, The Espiritu is a<br />

boutique hotel only steps away from cafés, shops and everything in<br />

between. Whether your holiday is for comfort or convenience the staff<br />

will ensure that your needs are looked after. Seeing the island has never<br />

been easier, reception staff can arrange rental cars, tours, transfers,<br />

massages right through to a babysitter to ensure your holiday is as worry<br />

free as possible.<br />

Aore Island Resort<br />

3<br />

Ratua Private Island<br />

4<br />

Enjoy the best of both worlds – a secluded tropical island retreat<br />

surrounded by coconut plantations, yet close to the main town of<br />

Luganville with its restaurants, shops and sightseeing tours. Your beach<br />

bungalow is nestled amongst large shade trees and faces onto a sandy<br />

coral beach where the clear blue waters are resplendent with tropical<br />

fish. There are four return ferry trips per day to the mainland, and on<br />

Fridays there’s a night ferry for those wanting to dine in town and then<br />

return to their tropical island hideaway. There’s lots to do on the island,<br />

including horse riding through a cattle plantation and visits to local<br />

villages.<br />

Ratua Private Island is <strong>Vanuatu</strong>’s truly quintessential and untouched South<br />

Pacific experience. A unique luxury boutique eco lodge set on 146 lush<br />

acres boasting romantic 200 year old Indonesian-style villas in a serene<br />

and naturally stunning atmosphere with lagoon views and a private deck<br />

or beach. The island is surrounded by lagoons, beaches and reefs. Ratua’s<br />

overwater Sunny Spa is the perfect way to unwind and relax into your<br />

holiday and the tour desk provides easy access to all the natural wonders at<br />

your doorstep. Your stay at Ratua Private Island also directly contributes to<br />

the primary education of the children in surrounding communities. Ratua is<br />

100% non-profit.<br />

Ch<strong>amp</strong>agne Beach & Blue Hole Tour<br />

Diving in Santo<br />

See all the colours of the rainbow! This full day tour begins with a trip<br />

to amazing Ch<strong>amp</strong>agne Beach with its translucent water and fine white<br />

powdery sand. Spend the morning in or on the water, then spend the<br />

afternoon sunning yourself on the beach, beachcombing along the<br />

pristine shore or snoozing under the nearest shady tree. On the way<br />

home the tour stops at the Blue Hole. With its fresh water swimming<br />

pools this is a refreshing way to end the day.<br />

Santo boasts a myriad of diving opportunities from wrecks to coral reefs<br />

for all experience levels. Most start their Santo diving on the SS President<br />

Coolidge, a wreck dive visited by divers from all over. Reef diving is<br />

spectacular at Tutuba Point and at Million Dollar Point, discover the<br />

massive collection of equipment and supplies left by the Americans after<br />

WWII. These are just a few of the dives provided all year round and are<br />

a short bus or boat ride away from the main town Luganville. There is an<br />

abundance of reefs and places of interest to dive in Santo, such as Bokissa<br />

Reef which is magnificent.<br />

22


Experience<br />

Tanna<br />

Mount Yasur Volcano © White Grass Ocean Resort<br />

The glow emanating from Mt Yasur attracted Captain Cook to Tanna in<br />

1774 and the classic volcano has proved a magnet for visitors to the island<br />

ever since. The pyrotechnic display at night is awe-inspiring and during the<br />

day there’s the opportunity to take a 4WD journey virtually to the rim of<br />

the world’s most accessible active volcano to view the spectacular ongoing<br />

eruptions. The ancient caves in Tanna are also something not to be missed,<br />

and people travel from all over the world to explore them. Some blue<br />

water caves have snorkel access only and some caves come with their own<br />

skeletons. Best to have an experienced guide with you to explain the history<br />

and local legends of the caves.<br />

Apart from being one of the productive islands in <strong>Vanuatu</strong>, Tanna is also one<br />

of the most traditional as custom and culture remain extremely important.<br />

In fact the island of Tanna is populated almost entirely by Melanesians. Many<br />

villages have shunned modern life, preferring to live as their ancestors have<br />

for centuries, you will see the locals in sheathes and grass skirts and they<br />

live in little thatched huts. Such a special destination, giving visitors a unique<br />

opportunity to view an ancient culture and its many colourful ceremonies.<br />

2<br />

Lenakelel<br />

Isangel<br />

Mt Enifiting<br />

Mt Tangen<br />

Mt Loanialu<br />

Ash Plain<br />

Area<br />

TANNA<br />

Mt Tukosmera<br />

Mt Mareun<br />

Sulphur Bay<br />

1<br />

Ash Plain<br />

Area<br />

Mt Yasur<br />

Port<br />

Resolution<br />

Shark Bay<br />

23


Tanna Accommodation & Sightseeing<br />

Friendly Beach<br />

1 2<br />

White Grass Ocean Resort<br />

Nestled on the spectacular volcanic black sand beach of Lowakels Cove,<br />

you’ll find this recently rebuilt property that is friendly by name and<br />

friendly by nature.<br />

Whilst staying at Friendly Beach you will find yourself sinking into a state<br />

of relaxation that is rare to find in the busy modern world and with no<br />

TVs, phones or internet access it’s compulsory to switch off here. With<br />

only three luxury eco villas, all made from sustainable, local materials<br />

you’ll feel like part of the family in no time.<br />

You’re close to all the amazing activities of Tanna - Mt Yasur (one of the<br />

world’s most active volcanoes), the interesting John Frum Village, Port<br />

Resolution where James Cook anchored and the hot springs of Sulfur Bay.<br />

This small piece of paradise is tucked away in a place where time stands<br />

still and life begins.<br />

White Grass Ocean Resort offers a relaxing haven for even the weariest<br />

traveller. Nestled into beautiful tropical gardens, each private island style<br />

bure has a terrace with ocean views.<br />

The resort’s restaurant boasts uninterrupted views of the ocean, this is<br />

the perfect place to dine or to relax with a cocktail in hand watching the<br />

sensational sunsets.<br />

Your days can be spent lying by the swimming pool, taking a guided<br />

snorkelling safari to turtle reef or dive at some amazing locations, this<br />

resort prides itself as ‘<strong>Vanuatu</strong>’s newest PADI dive SCUBA destination’.<br />

There are many activities to pass the time – everything from bike hire,<br />

sea kayaks, lawn tennis, pétanque, indulge in a ‘hot rock’ massage at the<br />

new Nabisa Day Spa or visit the spectacular Mt Yasur Volcano.<br />

White Grass Ocean Resort provides the perfect place to experience the<br />

real <strong>Vanuatu</strong> with its unique culture and unchanged traditions.<br />

Tanna Volcano Safari<br />

Custom Village<br />

Black Magic and Kava Tasting<br />

Tour<br />

A visit to Mt Yasur, one of the world’s most<br />

accessible active volcanoes located in the<br />

south east, is a once in a lifetime experience<br />

and is a must do activity for all visitors to<br />

Tanna.<br />

You’ll witness nature’s very own fireworks<br />

display while listening to the deep roars from<br />

within as you stand right on the crater rim.<br />

This tour will give you an entirely new<br />

meaning to the word awesome. It’s<br />

recommended this tour is done once darkness<br />

descends to get the full effect against the<br />

blackening sky – just don’t forget the camera!<br />

Another must do activity on this amazing<br />

island is a guided tour of one of Tanna’s<br />

Custom (Kastom) Villages.<br />

You’ll travel by a 4WD safari vehicle into the<br />

forest and experience a way of life that has not<br />

changed in centuries as local village people<br />

practice the traditions and crafts of their<br />

ancestors, and you’ll see traditional custom<br />

dancing performed.<br />

You won’t be short of a souvenir as the villages<br />

have locally made authentic handicrafts<br />

available to purchase, but remember to take<br />

some cash with you.<br />

You’ll visit the ancient village of the Warrior<br />

tribe who live in the highlands of Tanna and<br />

who have continued to live the way that their<br />

forefathers did hundreds of years ago.<br />

Experience the rituals of Black Magic and<br />

see the art of ambush, before joining the<br />

warriors and their custom dancers. Learn<br />

the traditional way of preparing kava before<br />

tasting it.<br />

The tour will give you an insight into their<br />

culture and traditions. Your adrenalin will<br />

pump and all of your senses will be aroused<br />

on this fascinating journey into the highlands<br />

of Tanna.<br />

24


Terms & Conditions<br />

Please read these booking conditions carefully<br />

CONSUMER GUARANTEES ACT<br />

The guarantees under the Consumer Guarantees Act 1993 will apply to<br />

services supplied by us except where they are acquired, or held out as<br />

being acquired for business purposes.<br />

1. OUR SERVICES AND OBLIGATIONS<br />

1.1 House of Travel Ltd ('we' or 'us' as the case may be) supply services<br />

consisting of arranging and co-ordinating travel facilities and services,<br />

and making bookings and issuing vouchers to be redeemed by suppliers<br />

of travel, entertainment, and accommodation facilities or services<br />

('Suppliers'). House of Travel Ltd is part of the House of Travel group.<br />

1.2 We undertake to perform these services with reasonable care and<br />

skill. We will not be liable for any loss or damage which results from the<br />

act, default or omission of any person other than ourselves, our employees<br />

or agents, or any cause independent of human control. This includes (but<br />

is not limited to), loss or damage which arises directly or indirectly from<br />

any act of God, weather disruptions, dangers incidental to the sea, fire,<br />

breakdown in machinery or equipment, acts of Governments or other<br />

authorities de jure or de facto, wars whether declared or not, hostilities,<br />

civil disturbances, strikes, riots, deaths, pilferage, epidemics, quarantines<br />

or medical or customs regulations.<br />

1.3 We are not able to exercise control over services we do not supply<br />

directly, therefore we will not be responsible for any loss or damage arising<br />

from:<br />

- Any booking made directly with a service Supplier by your travel agent,<br />

or<br />

- Any services which are not directly provided by us and which are<br />

additional to those recorded in clause 1.1 above.<br />

1.4 We will endeavour to provide the most suitable travel arrangements to<br />

meet the particular requirements you make known to us. However, travel is<br />

an individual experience, and your preferences and opinions may vary from<br />

our own. For this reason, we cannot take responsibility for your individual<br />

satisfaction.<br />

2. SUPPLY OF TRAVEL, ENTERTAINMENT AND<br />

ACCOMMODATION SERVICES AND FACILITIES<br />

2.1 When we make bookings with Suppliers, we are acting as a booking<br />

agent for such Supplier.<br />

2.2 All travel, entertainment, and accommodation facilities or services<br />

are supplied directly to you by the Suppliers. We have no control over<br />

the facilities or services themselves, or the manner in which they are<br />

provided by the Suppliers. Therefore you should be aware of the following<br />

conditions:<br />

- We will not be liable for any loss or damage of any kind which may arise<br />

from your use or consumption of, or inability to use or consume those<br />

facilities or services.<br />

- The provision of those facilities or services is subject to the terms and<br />

conditions of your contract with each Supplier.<br />

- Where for any reason, a Supplier is unable to provide particular facilities<br />

or services, then that Supplier may be entitled, under its contract with<br />

you, to substitute those services or facilities with comparable or equivalent<br />

facilities or services without incurring any liability to you. You should check<br />

your contract with each Supplier.<br />

- All facilities or services described by us are subject to availability from<br />

the Supplier.<br />

- We will not be liable or responsible for any loss or damage relating to<br />

your baggage, personal possessions, health or welfare, or delays or travel<br />

disruptions unless these arise directly from the service we provide to you.<br />

3. BUSINESS PURPOSES<br />

You agree that where our services are acquired for business purposes,<br />

or where you hold yourself out as acquiring our services for business<br />

purposes, the Consumer Guarantees Act 1993 will not apply to any supply<br />

of goods or services made under these conditions, and we will not be liable<br />

or responsible for any loss or damage of any kind to you, including any<br />

consequential loss or damage however it may be caused.<br />

4. INFORMATION IN THIS BROCHURE<br />

4.1 While we attempt to ensure that the contents of this brochure are<br />

correct, accurate, and up to date at the time of printing, the contents of this<br />

brochure are drawn from information supplied to us by Suppliers. We do<br />

not have, and cannot be reasonably expected to have, personal knowledge<br />

about all of the facilities or services provided by each Supplier.<br />

4.2 Facilities or services may change after the date of printing. We<br />

endeavour to keep travel agents informed of any changes to information in<br />

this brochure which are brought to our attention. Prior to completing your<br />

booking, you should ask your travel agent whether they are aware of any<br />

changes to the published information. You should also make sure that if<br />

your travel agent is advised of changes which occur after booking, your<br />

travel agent is able to contact you.<br />

4.3 Maps and Photographs: Maps are shown for general information and<br />

may not necessarily reflect actual routings, locations or services provided.<br />

Photographs may show places in the geographic area which are not<br />

included in your booking. Hotel room photographs may not be the actual<br />

room occupied.<br />

4.4 Property Information: Descriptions featured in this brochure are<br />

drawn from information provided by our Suppliers. Any facilities or services<br />

shown are subject to change at any time. Please advise your travel agent<br />

if you have any special requirements.<br />

4.5 Room Bedding: Prices in this brochure are based on existing bedding<br />

in the room. Requests for specific bedding arrangements must be made<br />

at the time of booking but can not be guaranteed. For ex<strong>amp</strong>le, twin share<br />

may consist of single beds or a shared double bed.<br />

4.6 Rental Cars: We cannot guarantee to provide a particular model or<br />

colour within the car category. Availability of car categories is subject to<br />

confirmation at the time of booking. We reserve the right to substitute<br />

different models. If a vehicle is returned prior to the end of the reserved<br />

rental period or if the vehicle is picked up later than the reserved date, NO<br />

REFUND will be made for unused rental days<br />

5. PRICES<br />

5.1 The price indicator is provided as a guide only. It is based on low<br />

season, per adult share twin pricing unless otherwise specified and is<br />

correct at the time of printing. The actual price may differ to that indicated<br />

due to currency fluctuations, special events or peak periods. Price<br />

indicators for hotels are per adult per night for share twin in a lead-in<br />

room. Price indicators for tours are based on per adult for low season<br />

travel. Per person pricing is based in New Zealand dollars.<br />

5.2 We will guarantee the price of the portion of the booking as<br />

processed by us, against currency fluctuation for a period of seven (7) days<br />

from the time of confirmation of the booking; note: special conditions apply<br />

for cruise bookings. It is the responsibility of your travel agent to advise you<br />

of the date of confirmation. If your booking remains unpaid after the seven<br />

(7) day guarantee period it will be subject to currency fluctuation, up to the<br />

time full payment is received by us.<br />

5.3 Events beyond our control, such as changes to the prices of aviation<br />

fuel or changes to the cost of services or facilities may result in the prices<br />

charged to you being different from those shown in the brochure. You<br />

should check all prices with your travel agent before making reservations,<br />

and before ticketing.<br />

5.4 Prices may also be liable to variation between the time of booking<br />

and the date of departure due to events beyond our control. Due to<br />

unforeseen events we reserve the right to vary the price up to the time of<br />

your departure.<br />

6. HOUSE OF TRAVEL ACCOMMODATION RATINGS<br />

To assist you with the selection of your accommodation, we have created<br />

our own rating system allowing you to compare each property. These ratings<br />

are personal gradings offered by our people from their own experience and<br />

should be used as a guide only. Ratings may alter throughout the year due to<br />

change in circumstances. Assessing accommodation can be quite subjective<br />

and generally speaking the standard and service will be in line with the price<br />

paid. Please check with your House of Travel consultant to ensure you get the<br />

property that best suits your needs.<br />

7. PAYMENT<br />

7.1 A non-refundable deposit will be required by your travel agent and<br />

must be paid at the time of booking. This is in addition to any deposits<br />

imposed by Suppliers.<br />

7.2 A communication charge may be made for bookings requested less<br />

than 72 hours prior to departure.<br />

7.3 Final payment must be made in full before we can release travel<br />

documents (including tickets).<br />

8. CANCELLATION<br />

8.1 If you wish to cancel your booking for any reason, you must advise us<br />

in writing through your travel agent as soon as possible.<br />

8.2 If you cancel your booking or any part of your booking, we will<br />

impose a cancellation fee in respect of each person travelling under that<br />

booking. You must also pay all cancellation fees imposed by Suppliers and<br />

your travel agent. These cancellation fees are required to offset booking,<br />

communication, and administrative charges which have already been<br />

incurred by us, Suppliers and your travel agent. Cancellation fees imposed<br />

by Suppliers and travel agents are beyond our control and you should<br />

check with your travel agent regarding what cancellation fees may be<br />

applicable.<br />

8.3 We strongly recommend that you insure yourself fully against<br />

cancellation due to unforeseen circumstances. See Section 10.<br />

9. RESERVATION AMENDMENTS<br />

We are happy to incorporate any reasonable amendments you request. An<br />

amendment constitutes a change to an existing booking and will attract a<br />

$25 fee per amendment prior to final payment and the issuing of the travel<br />

documents, and a $50 fee per amendment after travel documents have<br />

been issued. These fees are to cover administration and communication<br />

costs. You may also be required to pay any Supplier imposed fees.<br />

10. INSURANCE<br />

We strongly recommend that you insure yourself fully against cancellation,<br />

loss of luggage and personal property, and medical expenses. Your travel<br />

agent will be able to provide you with further information.<br />

11. ITEMS NOT COVERED<br />

Unless otherwise specified, the cost of airfares, meals, drinks, laundry,<br />

insurance, sightseeing, transfers, local taxes, airport departure taxes,<br />

Airline imposed insurance levies, passenger service charges and Passport<br />

or Visa application fees are not included.<br />

12. VISAS/PASSPORTS<br />

For all holidays in this brochure you will require a valid passport. You are<br />

responsible for arranging your own passport, visa and health requirements<br />

including inoculation. You should check with your travel agent who will be<br />

able to provide you with the necessary information.<br />

13. NON-USE OF SERVICES OR FACILITIES<br />

If, of your own choice, you decide not to use part or parts of the arranged<br />

services or facilities, you will not be entitled to a refund from us (provided<br />

we have carried out our service with reasonable skill and care and to your<br />

requirements) and you may not be entitled to a refund from any Supplier.<br />

14. HEALTH OR DISABILITY<br />

Some Suppliers may reserve the right to refuse to carry or accommodate<br />

people who because of a health condition or disability may require services<br />

or facilities to be provided in a special manner. You should check this with<br />

your travel agent.<br />

15. SERVICE SATISFACTION<br />

During your holiday, if you encounter any situation where the service<br />

supplied to you does not meet your satisfaction, please take the matter<br />

up with the Supplier immediately. Your contract for each service is with the<br />

Supplier. If this is not possible immediately, or if you are still dissatisfied,<br />

please contact your travel agent. Both we and your travel agent will<br />

endeavour to investigate on your behalf and to negotiate with the Supplier<br />

to resolve the matter as soon as possible, so that you continue to enjoy<br />

your journey.<br />

16. LEGAL CLAIMS<br />

Any claims or legal action in connection with the provision of our services<br />

to you will be governed by the laws of New Zealand. Any claim or legal<br />

action against the Suppliers is likely to be subject to the terms of your<br />

contract with them, and may be governed by the laws of other countries.


“I told them I was sick of dreading Mondays.<br />

So they suggested somewhere I didn’t<br />

even know what day it was”<br />

Bring in your ideas and we’ll help you get there.<br />

The best holidays are created together.<br />

0800 838 747 I 76 STORES NATIONWIDE I HOT.CO.NZ<br />

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