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BIS 261 DeVry All Week iLab

Enter a descriptive name

Enter a descriptive name for the project in the cell marked [Enter Project Name Here]. Enter the discount rate for the project (the discount rate is given in the Scenario/Summary). Take the Total Annual Value of Benefits from the Quotes worksheet and, on the Analysis worksheet, enter this value in the Net Economic Benefit row for each year that the project will be in operation (Year 1 through Year 5). Be sure to enter benefit values as positive numbers. Take the Total of One-Time Costs from the Quotes worksheet and, on the Analysis worksheet, enter this value in the One-Time COSTS row under Year 0. Be sure to enter this cost value as a negative number. Take the Total Annual Value of Recurring Costs from the Quotes worksheet and, on the Analysis worksheet, enter this value in the Recurring Costs row for each year that the project will be in operation (Year 1 through Year 5). Be sure to enter cost values as negative numbers. Notice that formulas in the worksheet automatically calculate the Overall NPV, Overall ROI, and break-even point for the project. STEP 6: Document conclusions On the Conclusions worksheet, write a brief memo (three-to-five paragraphs) to your manager, including the following: 1. Enter your name after FROM: and the current date after DATE:; 2. Summarize your research findings and the results of your feasibility analysis in narrative form (one or two paragraphs); 3. State your own interpretation of these results--what they mean in your own words (one or two paragraphs); and 4. Finish with a clear statement of your opinion on whether or not the project is economically feasible for the company, and why (one paragraph). STEP 7: Save and submit Save your completed workbook as a Microsoft Excel file using the following naming convention: LastName_w2_ilab.xlsx. BIS 261 DeVry Week 3 iLab Latest Scenario and Summary OfficeFix, Inc. provides onsite office equipment repair services. Customers call a toll-free number or visit a website to request a service call. OfficeFix dispatches a technician to the customer's location within two hours to perform the needed repairs. OfficeFix can repair most popular makes and models of office equipment, including photocopiers, scanners, fax machines, desktop computers, and printers. OfficeFix's customer base has been growing rapidly, and the company has been expanding the number of makes and models of equipment that can be serviced. As a result, it has become difficult for service technicians to carry printed repair manuals for all of the different types of equipment, and time-consuming for them to find the right manual and service procedure. OfficeFix has decided to address these problems by creating a Mobile Service Knowledge Base system that will allow service technicians to call up repair procedures on handheld devices, eliminating the need for the paper manuals. You are a business analyst for OfficeFix. You have been assigned to write the requirements specification document for the Mobile Service Knowledge Base system. While you were busy on a different project, another analyst met with OfficeFix's Field Service Manager and interviewed him regarding the project. You have been provided with a transcript of that interview. Based on this transcript, your manager has asked you to prepare a preliminary list of requirements for the project. This list will be expanded and revised as you gather requirements from other sources, but it will serve as a starting point for the project. Upon completing this lab, you will be able to: Extract business requirements from customer interviews, Document business requirements so that they are objective, measurable, and testable, and

Identify requirements in multiple categories. Necessary materials: All materials marked with * are already installed in your lab environment. Background information (Scenario/Summary section above) Transcript of interview with Field Service Manager (BIS261_W3_iLab_Transcript.docx; download from iLab files folder in Doc Sharing) Template for requirements list (BIS261_W3_iLab_Template.docx; download from iLab files folder in Doc Sharing) Microsoft Word* for writing the requirements Deliverables Prepare a list of business requirements for the Mobile Service Knowledge Base system. Grading rubric: Item Percentage Each requirement is individually numbered. 10% Each requirement is expressed in a clear and concise 20% format, preferably as a single sentence. Requirements are stated so as to be objective, measurable, 20% and testable. Requirements accurately reflect customer needs as 20% expressed in the interview transcript. At least 10 requirements are provided. 20% At least one requirement is provided in each of the following categories: functional, technical, performance, usability, reliability, and security. 10% 100% iLab Steps STEP 1: Review background information and interview transcript Review the available information about the OfficeFix Mobile Service Knowledge Base system. Review the Scenario/Summary section above. Download and review the interview transcript provided in the BIS261_W3_iLab_Transcript.docx file in the iLab Files folder in Doc Sharing. STEP 2: Download and open Economic Feasibility Analysis workbook template Based on the information that you reviewed in Step 1, write at least 10 specific statements of business requirements for the Mobile Service Knowledge Base system. Make sure that each requirement statement expresses a single requirement in a way that is objective, measurable, and testable. Download the file BIS261_W3_iLab_Template.docx from the iLab Files folder in Doc Sharing.

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