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June 2017 Credit Management magazine

The CICM magazine for consumer and commercial credit professionals


FORTHCOMING EVENTS Full list of events can be found on our website: CICM EVENTS 1 JUNE CICM SUSSEX AND SURREY BRANCH – CREDIT MANAGEMENT BREAKFAST SEMINAR WEYBRIDGE Come and join us for a credit management breakfast seminar at Mercedes Benz World. Based at the historic Brooklands motor racing circuit in Weybridge. CONTACT : Natascha Whitehead. Natascha. / T: 0777 078 6433 or email VENUE : MERCEDES BENZ WORLD. BROOKLANDS DRIVE, WEYBRIDGE, KT13 0SL 4 JUNE CICM KENT BRANCH – SUMMER SOCIAL, BRITISH RACING AND SPORTS CAR CLUB BRANDS HATCH This year’s event will be at the exciting British Racing & Sports Car Club (BRSCC) Club Car Championship event at Brands Hatch CONTACT : Contact E: Alternatively, please telephone Simon Paterson on T: +44 (0)7775 195727 or Kevin Artlett on +44 (0)7905 611186. VENUE : BRANDS HATCH, GROUND FLOOR SUITE A7, BRABHAM STEWART COMPLEX, BRANDS HATCH CIRCUIT DA3 8NG 6 JUNE CICM THAMES VALLEY BRANCH – BREWERY TOUR MARLOW Brewery talk by the owners on a social, historical & political view of brewing and our brewing methods Cost: £13.00 for entrance + 5 drink tokens, £6.50 for entrance + 2 drink tokens or soft drink option for drivers (pay on the door). CONTACT : To book your place please email VENUE : CHILTERN HILLS AONB, BENCOMBE FARM, MARLOW BOTTOM, MARLOW, SL7 3LT 7 JUNE FELLOWS’ LUNCH 2017 LONDON This year we are inviting you to a truly unique experience at the most exclusive private members club in London. Join us for a spot of luxury with a magical mix of 18th century splendour and 21st century avant-garde – Home House is the perfect venue for this year’s Fellows’ Lunch. Arrival drinks served at 11:30. Tickets are £128.00+VAT per person CONTACT : To book your seat, please email: VENUE : HOME HOUSE, 20 PORTMAN SQUARE, MARYLEBONE, LONDON, W1H 6LW 7 JUNE CICM WESSEX BRANCH – LISTENING TO REPLY AND NOT LISTENING TO UNDERSTAND SOUTHAMPTON Presentation by: Hayley Monks of Think Inspire & Create. CONTACT : To reserve your place, please email VENUE : PWC SAVANNAH HOUSE, 3 OCEAN WAY, SOUTHAMPTON, SO14 3TJ 8 JUNE CICM WEST MIDLANDS BRANCH – SUMMER SOCIAL BIRMINGHAM SUMMER SOCIAL BBQ CONTACT : To reserve your place, please contact either Rachel Summerfield or Kim Delaney at E: VENUE : THE STUDIO, 7 CANNON STREET, BIRMINGHAM, B2 5EP 15 JUNE CICM SUSSEX AND SURREY BRANCH – NETWORKING BREAKFAST (2 CPD HOURS) CRAWLEY Come and take part in a networking workshop over a coffee and bacon roll. You don’t need to be a Picasso to engage with this session. CONTACT : Please contact the branch direct at E: VENUE : THALES UK, MANOR ROYAL, CRAWLEY, RH10 9HA 20 JUNE CICM SHEFFIELD AND DISTRICT BRANCH – A NIGHT AT THE MUSEUM WITH SOUTH YORKSHIRE POLICE SHEFFIELD Detective Speare, from the Financial Crime Investigation Unit of Specialist Crime Services at South Yorkshire Police will talk to us about current fraud and cyber-crime trends CONTACT : Paula at: VENUE : NATIONAL EMERGENCY SERVICES MUSEUM OLD POLICE/FIRE STATION, WEST BAR, SHEFFIELD, S3 8PT 22 JUNE CICM EDUCATION CONFERENCE 2017 BIRMINGHAM Book now for CICM’s unmissable, annual CICM Education Conference. CONTACT : We expect this event to be very popular and places are limited, so to avoid disappointment, please email: or call Becki Sharpe, our CICM events co-ordinator, on +44 (0)1780 722902. VENUE : BIRMINGHAM CHAMBER OF COMMERCE 75 HARBORNE ROAD, BIRMINGHAM, B15 3DH 7 JULY CICM SOUTH WALES BRANCH CARDIFF The South Wales branch are delighted to be having a joint event with the Cardiff Financial Professionals CONTACT : Contact: Diana Keeling FCICM, Events Coordinator at E: or T: +44 (0)7921 492348. VENUE : FUEL ROCK BAR, 5 WOMANBY ST, CARDIFF, CF10 1BR 11 JULY CICM EAST OF ENGLAND BRANCH – (5 CPD) LONDON ‘Improving Credit Management in the Workplace’ Conference. More details on our online events calendar. CONTACT : Please email VENUE : GOODMAN MASSON, 120 ALDERSGATE STREET, LONDON, EC1A 4JQ TRAINING DAYS 15 JUNE ADVANCED CREDIT RISK VENUE : LONDON 15 JUNE DEBT RECOVERY THROUGH THE COURTS VENUE : LONDON 21 JUNE COLLECTING WITH CONFIDENCE VENUE : LONDON OTHER EVENTS 2 JUNE POLISH INSTITUTE OF CREDIT MANAGEMENT POLAND The Polish Institute of Credit Management invites you to the first edition of the conference Credit Risk, an event dedicated to receivables management and trade credit risk in Business to Business in Poland. 30 percent discount for CICM members. CONTACT : Visit website: VENUE : PARK INN BY RADISSON KRAKOW HOTEL MONTE CASSINO 2, 30-337 KRAKOW, POLAND 6 JUNE FORUMS INTERNATIONAL – SENIOR MANAGEMENT CREDIT FORUM (SMF) STRATFORD UPON AVON Senior Management Credit Forum (SMF) CONTACT : For more information email: VENUE : STRATFORD MANOR, STRATFORD UPON AVON 13 JUNE FORUMS INTERNATIONAL – PHARMACEUTICALS & MEDICAL DEVICES CREDIT FORUM (PMF) STRATFORD UPON AVON CONTACT : For more information email : VENUE : STRATFORD MANOR, STRATFORD UPON AVON 14 JUNE ICTF WEBCAST: INTERNATIONAL COMMERCIAL ARBITRATION – WHAT GLOBAL TRADE CREDITORS SHOULD KNOW! ONLINE Learn how to take advantage of international commercial arbitration to protect your rights and maximize recoveries when selling globally. CONTACT : VISIT WEBSITE FOR MORE DETAILS - aspx?id=963113&group= VENUE : ONLINE 50 June 2017 The Recognised Standard

THE B2B DEBT RECOVERY SPECIALISTS The Debt Recovery Pre-Action Protocol goes live on 1st October 2017 Request your free toolkit Planning ahead is essential and many creditors are still unaware that: • The protocol applies to businesses claiming debts from individuals (this includes sole traders and potentially other classes of debtor that creditors may not have considered); Request your free Pre-Action Protocol Toolkit This toolkit contains various checklists, flowcharts, tips, advice and a timeline for you to consider ahead of the 1st of October deadline. • The steps creditors need to take before issuing a claim against certain debtors will change; • Creditors may need to adopt different processes to deal with different debts within their business; and • More information will have to be provided in letters before action. To request your free toolkit from your complete commercial debt recovery solicitors, visit Contact us for an exploratory discussion to benchmark our results against your in-house team or a current provider. 0800 044 8120 The Recognised Standard CCR credit excellence awards2015 in association with WINNER June 2017 51

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