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June 2017 Credit Management magazine

The CICM magazine for consumer and commercial credit professionals

BE ONE CLICK AWAY FROM

BE ONE CLICK AWAY FROM OUR WEBSITE How to set up a great one click link to the CICM website on your mobile phone. Follow these four simple steps... Step 1 Step 2 Step 3 Step 4 Go to cicm.com > Click highlighted icon at bottom of screen > Click add to Home screen icon > Click add icon at top right of screen > CICM icon will appear on your screen Step 1 Step 2 Step 3 Step 4 Open cicm.com in Google Chrome browser > Tap Menu button > Tap add shortcut to Home screen > Icon will appear on your screen. Menu button on other Android devices may be displayed differently. THE RECOGNISED STANDARD IN CREDIT MANAGEMENT T: +44 (0)1780 722900 | WWW.CICM.COM 58 June 2017 www.cicm.com The Recognised Standard

Cr£ditWho? CICM Directory of Services FOR INFORMATION, OPTIONS AND PRICING PLEASE EMAIL: anthony.cave@cabbell.co.uk COLLECTIONS Controlaccount PLC Compass House, Waterside Hanbury Road, Bromsgrove B60 4FD T: 01527 549522 (Sales dept) E: sales@controlaccount.com W:www.controlaccount.com Controlaccount has over 30 years of Credit Management and Debt Recovery experience, helping National and International SMEs and blue chip organisations, across a wide range of sectors. We provide a fast, proactive collection service on a no-collection, no-fee basis, and for some clients a zero cost option, utilising the late payment act to fund collection procedures. Our trained collectors take into account your need to recover debts, whilst maintaining your reputation and preserving customer relationships. If we can’t recover your outstanding debts through our collection process, then our service won’t cost you a penny; and with our additional in-house legal & Trace service as well as our credit reporting and corporate monitoring services we are ready to help you every step of the way. Blaser Mills LLP Rapid House 40 Oxford Road, High Wycombe, Buckinghamshire. HP11 2EE T: 01494 478660/478661 E: Jackie Ray jar@blasermills.co.uk or Gary Braathen gpb@blasermills.co.uk W: www.blasermills.co.uk Established in 1888, leading multi-disciplinary law firm Blaser Mills specialises in services for businesses and individuals. The Firm has particular expertise in Dispute Resolution and Debt Recovery working with experienced credit managers and finance directors providing solutions to both contested and uncontested claims. Blaser Mills provides an experienced team including CICM qualified legal representatives and the Firm is cited in the Legal 500 law directory based on quality of work and strong client feedback. Offices in Aylesbury, London (Central), London (Harrow), Old Amersham, Rickmansworth, Staines-on-Thames. Think Inspire and Create Ltd T: 0844 414 6056 E: info@thinkinspireandcreate.com W: www.thinkinspireandcreate.com Think Inspire and Create Ltd - No Ordinary Consultancy The newly-launched consultancy offers an inspired service that supports businesses and encourages their people to embrace change. If you want to drive forward sustainable change in your business, Think, Inspire and Create Ltd can optimise the way you deliver your strategy. Using a unique Think, Create and Inspire ethos the team works with businesses, embedding cross-skilled consultants within companies, to facilitate creative thinking, set goals and find enduring solutions to challenges. Think, Inspire and Create Ltd is committed to sharing its passion and experience in the following areas: • Credit management • Performance management • Operational design & Management • People Engagement • Process Change Management • System design and deployment • Organisation design. Our vision is to make sure that the changes you create are sustainable and enduring. Find out more www.thinkinspireandcreate.com COURT ENFORCEMENT SERVICES Premium Collections Limited Office 3, Caidan House Business Centre, Canal Road, Timperley, Altrincham, Cheshire, WA14 1TD T: 0161 962 4695. F: 0333 121 3843 E: enquiries@premiumcollections.co.uk W: www.premiumcollections.co.uk Premium Collections Limited has the credit management solution to suit you. Operating on a national and international basis we can tailor a package of products and services to meet your requirements. Staffed by dedicated professionals with over 60 years combined experience of handling virtually every type of debt issue, the company was formed in December 2002 and is owned by our Managing Director, Paul Daine FCICM. Paul’s particular areas of expertise are the motor finance, insurance and international debt collection sectors. Services include B2B collections, B2C collections, international collections, absconder tracing, asset repossessions, status reporting and litigation support. COLLECTIONS LEGAL STRIPES SOLICITORS LIMITED St George’s House, 56 Peter Street, Manchester, M2 3NQ W: www.stripes-solicitors.co.uk T: 0161 832 5000 95percent success rate in disputed litigation cases over several decades Stripes technical excellence, tenacity and commercial insight has led to this 95 percent success rate over several decades. We have been particularly recommended as a leading law firm by the Legal 500 in the litigious field for representing clients with significant and complex issues. Our specialist commercial debt recovery and insolvency team work with businesses ranging from SMEs to larger PLCs recovering business debts on a no cost or fixed fee basis and often recovering debts within days. We aim to understand your business and tailor our services to suit your requirements. Our online service provides you with 24/7 access to manage your account, to upload new debtor cases and to generate new legal instructions. CONSULTANCY Court Enforcement Services Wayne Whitford – Director M: +44 (0)7834 748 183 T : +44 (0)1992 663 399 E : wayne@courtneforcementservices.co.uk W: www.courtenforcementservices.co.uk High Court Enforcement that will Empower You! We help law firms and in-house debt recovery and legal teams to enforce CCJs by transferring them up to the High Court. Setting us apart in the industry, our unique and Award Winning Field Agent App helps to provide information in real time and transparency, empowering our clients when they work with us. • Free Transfer up process of CCJ’s to High Court • Exceptional Recovery Rates • Individual Client Attention and Tailored Solutions • Real Time Client Access to Cases CREDIT INFORMATION Lovetts Solicitors Lovetts, Bramley House, The Guildway, Old Portsmouth Road, Guildford, Surrey GU3 1LR T: +44(0)1483 457500 E: info@lovetts.co.uk W: www.lovetts.co.uk Lovetts has been recovering debts for 30 years! When you want the right expertise to recover overdue debts why not use a specialist? Lovetts’ only line of business is the recovery of business debts and any resulting commercial litigation. We provide: • Letters Before Action, prompting positive outcomes in more than 80 percent of cases • Overseas Pre-litigation collections with multi-lingual capabilities • 24/7 access to our online debt management system ‘CaseManager’ Don’t just take our word for it, here’s recent customer feedback: “...All our service expectations have been exceeded...” “...The online system is particularly useful and is extremely easy to use... “...Lovetts has a recognisable brand that generates successful results...” The Recognised Standard Sanders Consulting Associates Ltd T: +44(0)1525 720226 E: enquiries@chrissandersconsulting.com W: www.chrissandersconsulting.com Sanders Consulting is an independent niche consulting firm specialising in leadership and performance improvement in all aspects of the order to cash process. Chris Sanders FCICM, the principal, is well known in the industry with a wealth of experience in operational credit management, billing, change and business process improvement. A sought after speaker with cross industry international experience in the business-to-business and businessto-consumer markets, his innovative and enthusiastic approach delivers pragmatic people and process lead solutions and significant working capital improvements to clients. Sanders Consulting are proud to manage CICMQ on behalf of and under the supervision of the CICM. CoCredo Limited Missenden Abbey, Great Missenden, Bucks, HP16 0BD T: 01494 790 600 E: helpdesk@cocredo.com W: www.cocredo.co.uk We provide live online company credit reports and related business information within the UK and overseas. We have direct feeds from Dun & Bradstreet, Companies House and other premium providers. We provide business information on over 256 million companies across 221 countries. Our information is updated over 500,000 times per day and we have some excellent tracking mechanisms which provide proactive daily monitoring of changes in the global information on record. We can offer a wealth of additional services including XML Integration, D.N.A portfolio management, CoData marketing information, Companies House documents, Consumer and Director Searches. We pride ourselves in delivering award winning customer service, offering you unrivalled support and analysis to protect your business. www.cicm.com June 2017 59

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